2022 BUICK Encore GX
SAVE
PRICE ALERT
above average
Miles above average
Vehicle Details
Option & Equipment
Notes
[!@@ NL @@!]- Cold Weather Comfort Package[!@@ NL @@!]- Satin Steel Metallic[!@@ NL @@!]- Lane Keeping Assist[!@@ NL @@!]- Keyless Start[!@@ NL @@!]- License Plate Bracket; Front[!@@ NL @@!]- Audio System; 8" Diagonal Buick Infotainment System[!@@ NL @@!]- Ebony With Ebony Interior Accents; Cloth With Leatherette Seat Trim[!@@ NL @@!]- Emissions; Connecticut; Delaware; Maine; Maryland; Massachusetts; New Jersey; New York; Oregon; Pennsylvania; Rhode Island; Vermont And Washington State Requirements[!@@ NL @@!]- Engine; Ecotec 1.3L Turbo[!@@ NL @@!]- Preferred Equipment Group[!@@ NL @@!]- Remote Vehicle Starter System[!@@ NL @@!]- Seat Adjuster; 2-Way Power Driver Lumbar Control[!@@ NL @@!]- Seat Adjuster; Driver 8-Way Power[!@@ NL @@!]- Seats; Front Bucket[!@@ NL @@!]- Seats; Heated Driver And Front Passenger[!@@ NL @@!]- Transmission; 9-Speed Automatic; 9T4X; Gen 1[!@@ NL @@!]- Wheels; 18" (45.7 Cm) Bright Silver Painted Aluminum[!@@ NL @@!][!@@ NL @@!]This vehicle includes a Money-Back Guarantee* and passed our precise inspection process. Best of all the price you see is the price you pay. No haggling. No back and forth. No pressure. And this price is so good it is guaranteed. *Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. Subject to certain terms and conditions. See store for details. Some restrictions apply. [!@@ NL @@!][!@@ NL @@!][!@@Additional Info@@!]Remote Vehicle Starter System Includes Remote Keyless Entry (Included And Only Available With (Gfc) Sport Touring Package Or (Y55) Cold Weather Comfort Package.),Seats, Heated Driver And Front Passenger Vehicles Built Prior To 11-15-2021 Include Heated Driver And Front Passenger Seats. Certain Vehicles Built On Or After 11-15-2021 Will Be Forced To Include (00V) Not Equipped With Heated Front Seats, Which Removes Heated Front Seats. See Dealer For Details Or The Window Label For The Features On A Specific Vehicle.) (Included And Only Available With (Y55) Cold Weather Comfort Package.,Seat Adjuster, 2-Way Power Driver Lumbar Control (Included And Only Available With (Y55) Cold Weather Comfort Package.),Seat Adjuster, Driver 8-Way Power (Included And Only Available With (Y55) Cold Weather Comfort Package.),License Plate Bracket, Front (Will Be Forced On Orders With Ship-To States That Require A Front License Plate.),Lane Keeping Assist,Keyless Start,Cold Weather Comfort Package Includes (A2X) Driver 8-Way Power Seat Adjuster, (Btv) Remote Vehicle Starter System And (Ka1) Heated Driver And Front Passenger Seats (Vehicles Built Prior To 11-15-2021 Include Heated Driver And Front Passenger Seats. Certain Vehicles Built On Or After 11-15-2021 Will Be Forced To Include (00V) Not Equipped With Heated Front Seats, Which Removes Heated Front Seats. See Dealer For Details Or The Window Label For The Features On A Specific Vehicle.),Audio System, 8" Diagonal Buick Infotainment System Includes Multi-Touch Display, AM/FM Stereo, Bluetooth Streaming Audio For Music And Most Phones And Wireless Apple Carplay/Wireless Android Auto For Compatible Phones (Std),Ebony With Ebony Interior Accents, Cloth With Leatherette Seat Trim,Seats, Front Bucket (Std),Satin Steel Metallic (Additional Charge - Premium Paint.),Wheels, 18" (45.7 Cm) Bright Silver Painted Aluminum (Std),Preferred Equipment Group Includes Standard Equipment,Transmission, 9-Speed Automatic, 9T4X, Gen 1 (Std),Engine, Ecotec 1.3L Turbo (Gm-Estimated 155 Hp [115 Kw] @ 5,600 Rpm / 174 Lb-Ft Torque [236 Nm] @ 1,600 Rpm Fwd/Awd Models) (Std),Emissions, Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Vermont And Washington State Requirements
Vehicle Records & Info. Your report VINKL4MMCSL9NB021563 includes:
Vehicle specificationsSafety reportEnvironment reportRecalls & DefectsManufacturer infoAlternate listingsBill of sale ServiceState DocumentationAccident historyTitle information60+ Vehicle problemsOdometer readingsTaxi, Lease, Police useStructural DamagesTotal loss & Theft checkJunk & Salvage
Information about Dealer
Sales: Great, Service: Mediocre
Customer Service: 3.0 Buying Process: 5.0 Quality Of Repair: 2.0 Overall Facilities: 2.0
In February I brought in my 2013 Jetta GLI Audubon for routine service - it's the second Jetta I've bought from this dealership. The appointment was supposed to take an hour, an estimate by one of the service technicians. Before my appointment, I made an effort to reach out to AutoNation and Volkswagen Service to ask them how long it may take, and that if it's going to take longer than an hour then I will need to arrange transportation to get on with my day. I never received a reply back from AutoNation about the accommodations, but went to the appointment anyway. They offer a complimentary car wash when you bring your vehicle, which is great and I take advantage of, but after taking my car for longer than the scheduled appointment time, they left my car in the back parking lot - unwashed. I had to walk around the sales building with one of the service specialists to even find my car. It really needed to be washed, because after having the fuel and cabin filter replaced during the service they performed, it reeked like gasoline inside the cabin. An email was sent to me asking to fill out a survey regarding my experience, and I did. Frank McCauley from Customer Service contacted me and wanted to resolve the issue. He was very nice and very professional. He offered to schedule me an appointment to have my car fully detailed (Wash/Wax/Shampoo) - I still have the emails for evidence, because let's face it, you need it when dealing with these guys - at my convenience, complimentary. I asked if I could wait until the weather was nicer because it made no sense to have it done in February with the weather still bad, and that was not a problem. However, when I tried contacting AutoNation to take them up on their offer, Frank McCauley specifically, I received no reply. Email isn't 100% reliable so I call the dealership and speak to a Mr. Roach, who I suspect is the service manager. I am told by him that Frank hasn't worked there in a while and this issue must have been from a couple years ago. He asked that I forward on the emails anyway and he would review them. That was about 2 weeks ago. I called AutoNation again to speak directly with Mr. Roach again and the receptionist told me that he was on the other line, but that she would take a message and have him call me back as soon as possible. A week has gone by and I've yet to hear back. The sales department at AutoNation is phenomenal. They know what their customers want and how to get them into the right vehicle for the right price. However, the service department at AutoNation makes it entirely undesirable to bring the car you just bought back to the people that should be familiar with it most. This is the second significant issue I have had with service at this dealership - the first being with my previous Jetta. Same issues. Last time I had to meet with the General Manager to get anywhere and that in itself took much longer than it should have. I'll know better for next time.
