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Recent Arrival! 2019 Blue Velvet Metallic Chevrolet Impala LT FWD 3.6L V6 DI DOHC 6-Speed Automatic Electronic with Overdrive This Chevrolet Impala has many features and is well equipped including. Clean CARFAX. 19/28 City/Highway MPG Thank you for taking the time to look at this gorgeous-looking 2019 Chevrolet Impala. Rouen Chrysler Dodge Jeep Ram has been in business over 30 years and proud to have been awarded the FCA Customer First Award for Excellence! We are a full-service car dealership with a large new and used inventory of your favorite vehicles. You'll love our no pressure car buying atmosphere and our friendly staff. Each vehicle purchase comes with the Rouen Advantage- 2 years No Charge Oil Changes. Remember Rouen He'll Deal
VIN 2G11Z5S31K9151221 may have been recalled. Check full report for more information
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Go ANYWHERE Else
Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 3.0 Overall Experience: 1.0
This place is a complete joke. I know buying a car is typically a long experience, but when you call ahead, have all the info, agree on price of trade in, and price of new car purchase, you would expect it to go smoother. My sales lady, Gina, is about as clueless as they come. She was only concerned about getting a good rating, didn't seem to have a personality to fit working with people, and appeared like she would rather be anywhere else than at work dealing with consumers. She didn't know anything about the vehicle and didn't seem to care anyway. In my organization, with an attitude and lack of personal skills, she wouldn't make it one week. Seven hours later, I finally got to leave with my car. After hours and hours of excuses and BS that I wasn't told upfront before driving 3.5 hours away ... next time I know to just stay local, find a dealership that cares and has a better understanding of how to deal with people, and just pay more for the vehicle. This is a prime example of how it's not always worth the hassle just to save a few bucks. In looking through the reviews on various websites, the same people I experienced also have poor reviews for their attitude, "bait and switch" tactics, etc. Stay away - This place cares about one thing and that's getting good reviews to scam you out of money. Do your research first, and choose a different dealership.
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