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2018 Volkswagen Golf R DCC & Navigation 4Motion Deep Black Pearl Metallic Bluetooth, USB Port, Exterior Parking Camera Rear, Heated front seats, Navigation System, Perforated Leather Seating Surfaces, Power passenger seat.Clean CARFAX.22/29 City/Highway MPG
VIN WVWVF7AU8JW135742 may have been recalled. Check full report for more information
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT CONTROLLER | STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2018 Volkswagen Golf and Golf Sportwagen vehicles. The build of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition while the vehicle shift lever is not in "Park." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Typically good, but not lately.
Customer Service: 2.0 Quality Of Work: 3.0 Friendliness: 4.0 Pricing: 2.0 Overall Experience: 2.0
Dealership is typically good, with service, and sales, but lately they've been getting worse. I've caught them trying to overcharge me a few times, and gone elsewhere with those problems. Currently they have an online scheduling servicing that doesn't work, and instead of taking it down, or putting it under maintenance, they leave it up and let people make appointments they won't honor because they aren't getting them from their online service. I needed my scheduled maintenance, and was told they were too busy for me even though I had scheduled an appointment. They know this service doesn't work, and instead of taking it down, they let customers go in and tell them to leave, and to come again another time. This isn't my problem, it's their problem. Fix the service or take it down, and treat your customers better when they come in and you have to turn them away.
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