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PRICE ALERT
Local trade in.. 2018 Jeep Wrangler JK CARFAX One-Owner! Leather-Heated seats ! Hard top ! Nav ! Clean CARFAX. Black Clearcoat Sahara 4WD 5-Speed Automatic 3.6L V6 24V VVT Recent Arrival!
VIN 1C4AJWBG4JL823030 may have been recalled. Check full report for more information
POWER TRAIN:CLUTCH ASSEMBLY
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Service Department is Horrible!!!!!
Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Overall Experience: 2.0
I bought my first new car from here in 2002 and had a wonderful all around experiance so much so that when that car finally died just this past year I went back to my sales person Tom Wiersma which he has been great all the time. With this car it has been a whole different story. I also brought in another car (not bought from here) that had a recall issue and figured that since I was doing my business here why not have them fix this as well since it had to be done at a certified dealer. The issue with this car was a smell of gas from a regulator on the fuel pump. First I was told to bring it in for a 30 minute to an hour check so they could find the issue and make sure that was the problem. I brought it in at 930 am and after an hour and a half was told we can't determine what the issue is and we have to drop the tank and this and that needless to say the SERVICE department said we have no cars available to me so i was stuck there until???? Thank goodness my sales guy Tom came by and asked what i was waiting on and he went and checked on somethings and said here i will get you a car. (funny how service said no way possible to to get a car) come to find out i didn't get my car back until the following day right before they closed. good thing it was only going to be an hour or so. Within a week while working my gas guage started acting up on a saturday to which i called the service department around 12-1230 left a message not know if they were closed or open. Never Ever recieved a phone call back not even to this day! I finally had to call them again and set up to have them look at it. Was told that I had rodents that ate my wires and they took me back and i said i don't see any chew marks is it possible that when you worked on it previously that something happened. The mechanic use VERY VULGER language and told me to get off his floor and I didn't know xxxx very unprofessional and they told me it would cost over $200 to fix it. they just lowered my car and gave me my keys back. VERY UNPROFESSIONAL IN SERVICE DEPARTMENT!!! I would give SALES TEAM 2 thumbs up but as in any business both parts of the business are together.