JACK SOPHER

18 de sep. de 2016

Came in for an oil change & lube - and to check the power steering. Doug West took good care of me. The service was very good.

Steve

17 de sep. de 2016

This was the 3rd purchase I have worked with my salesman Tommy Faillace. He is always accommodating and pleasant to work with. The entire team including Debbie in Finance make the experience a great one.

Beth

17 de sep. de 2016

Great experience overall!!!! Great Customer Service!!!!

Chrissy

14 de sep. de 2016

He made the process easy and was a true professional...he helped me find the right vehicle for my needs and I absolutely love it!

BET

12 de sep. de 2016

Recall service was performed as I was expecting it to be performed.

Dawn

11 de sep. de 2016

Most dealers have crappy service departments, but Don at Wallace is truly a gem! I can trust what he says and he always goes above and beyond! My son went to dealer in Tampa and they lied to him and Don looked into it and gave us information to help him.

John

9 de sep. de 2016

Excelent experience. I would highly recommend this dealership.

Jeff

7 de sep. de 2016

Best car buying experience I have had in years people were great price and service was fantastic. Great sales staff did everything they could to make sure I was completely satisfied !!!! GREAT JOB

georgann

6 de sep. de 2016

superior as before. service department ,Doug West, is kind, patient and so knowledge

Kristy

6 de sep. de 2016

Excellent service, as always! Quick and thorough service. I received a rental car right away and was able to pick up my car the next day.

Gerardo Aranda

5 de sep. de 2016

The sales person : Jose is an excellent person that makes you feel that you have known for a long time. He was helpful from the time we arrived to the dealer until we left. We recommend Jose and the dealer we the people we know.Gracias Jose

Jasonm1

4 de sep. de 2016

My experience was great. Becky was a delight to work with and made the car buying experience easy and relaxed. Will recommend to friends and family.

Justin

30 de ago. de 2016

Great experience from start to finish. I returned to Wallace because I started looking a few months ago at the new Tahoe's. Ed Vossen treated me with respect and took his time showing me the features and reviews. He didn't judge me or act like I was wasting his time. I appreciated that. Tim Bean helped me close my deal and now I own a brand new Tahoe!

Larry Hasek

30 de ago. de 2016

I bought a pickup from Johnathon and he worked very hard to get the deal done for me! He always answered my calls and text messages and was welling to help me through this! Very nice caring man that went above and beyond.It was a pleasure working with him and the rest of the people there! Many thanks love my truck!

Dcs123

27 de ago. de 2016

Very professional and on time for appointment. Concerned about my experience with the car and made sure that the service included everything needed.i will come back for sure

Bonnie

27 de ago. de 2016

Jose listened to what I wanted and went that extra mile to make sure that I was happy. I got the car I wanted at a fair price. I would highly recommend Wallace for buying a new or used car. So if you go don't forget to ask for Jose.

Unhappy Buyer

26 de ago. de 2016

I bought a 2 year old car from this dealer, paid top dollar for it, with some items that would need to be taken care of by the dealer after the sale. This dealer is the worst as far as following up after a sale to make sure you are happy and refuses to do any of the items they promise they will. Avoid this dealer at all costs.

Chris1

15 de ago. de 2016

Great service. Hard working and team oriented to help deliver great customer satisfaction . Went out of their way to get me the vehicle I wanted

Rocco C

15 de ago. de 2016

Joe was patient and answered every question I had. Thanks Joe

skipsc

14 de ago. de 2016

was on time service and was complete as promised. I don't much more to add since it was just an oil change and service.

H Stephen

9 de ago. de 2016

Becky is the best! We will definitely buy another vehicle from her!

Derek Tate

8 de ago. de 2016

I only had my truck 2 wks when I found it leaking around back window. We took it straight to the sevice dept. because it had been raining all day and was going to continue. It was around 2pm. We only waited maybe 5 min for Steve to help us. He said we could leave it and it would be worked on next day or we could make an appt. We couldnt take it back out in the rain because it would just get wetter inside and we didnt have another car with us to get home. Rather than someone taking us home Steve arranged for us to take a rental home. It worked out perfect. My truck was ready next day early afternoon. I wasnt able to pick it up til day after. We waited maybe 15 min total between arriving checking in rental and being brought my truck. So far the leak seems to be repaired. On the upside of using the rental equinox, my Mom is considering making that her next vehicle.

scubapete

6 de ago. de 2016

Since moving to FL 3 years ago I have been going to this dealership for service. have found the employees to be very courteous and dependable. When my car goes in for service I know that the job will be done right the first time!

Austin darden

4 de ago. de 2016

Tommy was great and made the process as painless as possible will definatley buy from him again for my next truck

Bob C

29 de jul. de 2016

Great experience with Don in Service and drivers and work performed

mshas1107

25 de jul. de 2016

Our sales person Becky was extremely helpful with the buying process, very knowledgable about the vehicle and other Chevy products. The financing was smooth and easy.

THOMAS ENSIGN

25 de jul. de 2016

Phenomenal experience. Steven Lumley was very proactive and informative. Great experience.

Steve

23 de jul. de 2016

Don took care of all my needs as usual. Car was returned as clean as when we bought it.Great job!!!

Robert Goldman

21 de jul. de 2016

The sales staff was very friendly. Our sales person, MR.Gordon, was non overbearing and clearly explained the details of the vehicle that we were interested in. The process for sale completion was very efficient. The overall experience was outstanding.

JULIO

16 de jul. de 2016

ON TIME GOOD JOB,REASONABLE.PRICE FINISHED ON TIME .BRAKES NOW WORK WELL.WAS DRVEN BACK HOME,CALLED FOR PROGRESS REPORT,ADVISED TO COME AND PICK UP CAR.CAR WASHED!!

Papou

11 de jul. de 2016

ease of obtaining service and comfort level in the service waiting area. Knowledge of not only the service agent but of all that I spoke with.

Gretta Vitta

10 de jul. de 2016

Love it ! I will totally recommend this dealer to friends and family !

Vince

8 de jul. de 2016

5*****, i bought an 2014 gmc Denali price super great, the salesman super great, financial dept super great! Everything was on point. + i come up from miami!for now on whenever i need to by a car or truck these are my guys, better then any dealer in miami, thank you guys

Steve Tucker

4 de jul. de 2016

Found both Doug and Steve very professional and concerned about my problem.Steve had one of the mechanics ride with me for about 30 minutest I try to find the problem.Even through we could not find anything i feel everyone tried their best and will gladly be back.

Gandalph

26 de jun. de 2016

Great team of sales and service personnel. A few small hitches along the way were handled very professionally and efficiently by the team I worked with.

Tracey

21 de jun. de 2016

I was very pleased with Wallace and in particular Becky my salesperson! I will definitely refer Wallace to friends and family!!

darrin kurth

15 de jun. de 2016

My experience at Wallace Chevy was fantastic. Very low pressure and easy to work with. Tim bean was a pleasure to deal with.

Rosieph

14 de jun. de 2016

This Dealership goes above all. They help their customer the best way to help them with there service. They are very helpful to attend to your needs. Keep it up.

JEFFSCHEVYTRUCK

12 de jun. de 2016

Great experience at the wallace dealership. Everyone was helpful and friendly. I would highly recommend this chevrolet dealership. The dealership has a good selection of trucks to choose from.

Karen C

10 de jun. de 2016

Doug West is the best and most knowledgeable Service Adviser. Keeps you informed every step of the way. I can drop my car off for service and not have to worry. I know Doug will call to let me know what is going on, explain things in terms I can understand, and let me know what repairs are absolutely needed this visit and what I can hold off doing until next visit if money is a little tight. I know I am not going to be pressured into having something done that is not necessary. Can not say it enough, Doug West is a great guy!

c.v.murphy

10 de jun. de 2016

excellent customer service and salesmanship. salesman, ed vossen,,was great!!

N.Thomas

7 de jun. de 2016

I Purchased A Chevy Traverse From Wallace In Stuart , Florida. The Salesman (Tommy) Was Very Attentive To What I Wanted , He Didn't Try To Persuade Me To Get Anything Just To Get The Sale , He Was Very Kind & Smiled The Whole Time I Was There, There Was A Couple Of Minor Things Wrong With The Traverse Such As Scratches & The Controller To The Keys , He Promised Me That The Truck Would Be Painted & It Was 3Days Later & The Controller To The Truck Will Be Replaced By Friday , He's Definitely A Man Of His Word, IF You're Looking For A Honest Caring Salesman Tommy Is Your Guy!! Thanks Wallace PS - I Can't Forget About Mr Bob (Robert) Such A Wonderful God Fearing Man !

George and Harriet Hameetman

7 de jun. de 2016

I went into Wallace Chevrolet and bought a new Corvette and was completely satisfied with the way I was treated. My salesperson Becky was fantastic. Her knowledge and expertise on the vehicle I bought was fantastic. She is definitely an asset to Wallace Chevrolet and I would encourage others to buy from this dealership..

Bendsneyder

5 de jun. de 2016

Tim was thoughtful, patient and very helpful, I highly recommend him to my friends and family.The experience was quick and smooth.The Bendsneyder Family

art groulx

4 de jun. de 2016

it was very fast and very efficient . the price was excellent the car was great i had shopped at several places and not one of them could even come close to this dealership. this is the the fourth time i have done business buying a car here

Mike Cleary

30 de may. de 2016

as always your service mgr Don Hamilton did an outstanding job

Jprince4

29 de may. de 2016

I had just arrived at my sister's house in Port St Lucie Fl. My 2012 Equinox was stalling out on the way to Fl. I call Wallace Chevy and explained the problem. They gave me an appointment the next morning. Upon arrival Doug West checked the problem codes. He took my information and within a couple hours my vehicle was fixed. The good news was that the part was under warranty. Every one that I spoke with at the dealership in person or on the phone were very polite and professional,

mark

28 de may. de 2016

excellent dealership, worked with me to buy car and to be satisfied with my trade and price. thanks,

Qyciw8w8

26 de may. de 2016

Due to other problems of the same nature on the 2015 corvette the service people knew exactly what the problem was and were smart enough to have replacement parts on hand

george kevil

24 de may. de 2016

Work was done in time and was successful. Service advisor very couteous Nice to have a.c. agaiAs so as other maintenance.W would recommend service to others.

Georgia

24 de may. de 2016

When I walked into the dealership I was greeted with smiles and "Can we help you". I had an appointment so I was directed to Ricardo. He treated me like a family member with care and consideration. He was patient and full of information for me. I would never hesitate to recommend him to another person interested in purchasing a vehicle.

jkronk

21 de may. de 2016

I worked exclusively with salesman Joe Gordon when purchasing my 2016 Camaro. He gave me the price upfront with no hidden fees and no pressure for upsells or add-ons. The offer on my trade-in was very generous. Overall I couldn't be more satisfied with the entire transaction.

Gina M. Ferrante

16 de may. de 2016

Sales person was exceptionally nice in a real sort of way. He was accessible even after hours for updates and questions during the buying process. He took the time to go over all the cars options and made sure we were comfortable with the car before leaving. Very impressive! When picking up the vehicle it was show room condition, I can't say how import this is to me and I have experienced other dealers who just give it a quick wash and expect you to take it. I did not like the finance office located off the rest rooms in a very small hall , Not very inviting. We could barely fit in the office. I would recommend this dealer ,

Magnolia

14 de may. de 2016

Sometimes I wish I could understan them better, take more serious phone calls and voice mail messages, overall nice new place and nice new and used cars

Jeanne Tubb

12 de may. de 2016

GreatI liked my purchasing experience much better than this survey!!!!

Steven Robinson

12 de may. de 2016

Began working with Consumer Reports online vehicle quote. This dealership came in with the lowest price for a matching vehicle. What were looking for was pretty specific and had to be ordered but their quote came in even lower than expected! We ordered an "LT " model with some upgrades. The factory decided we had to upgrade to the "LTZ" model which automatically included all of our upgrades plus a few more we wouldn't have ordered. Mark and Ricardo agreed to honor our our original purchase deal price. Who could argue with that?There was one issue with an ordered option for fifth wheel trailer wiring that was left out during the change from the "LT" to the "LTZ" phase. It did end up costing us some extra $, but Ricardo and Mark did the best they could to make as little impact on us as possible and meet a time deadline we had as well. Well done, guys!

Jo Ann

12 de may. de 2016

Went to Wallace because of GM incentives. Left Wallace with an amazing deal on my new Malibu. Anthony claims he was "new" but came across as being experienced. He was polite & well spoken. One happy customer. Thank You

Gary Webb

9 de may. de 2016

Your entire staff at Wallace is very friendly and professional. They make you feel very welcomed.

Marcus

9 de may. de 2016

I am completely satisfied with my purchase. Excellent service.

npaxton1966

4 de may. de 2016

Always a very smooth process at this dealership. Don my service representative is always very attentive and answers all of my questions and makes sure I'm satisfied with all of my service work.

Nancy

4 de may. de 2016

Amazingly easy car purchase. Everyone went above and beyond any of my expectations in this purchasing process.

alan hill

2 de may. de 2016

Nice sales rep. good service and dealership was nice and clean

Meghan Clair

30 de abr. de 2016

Doug in Service was exceptional. He took the time to listen to my problem and we took it on test drive where he knew then exactly what was going on and got it fixed correctly. Very pleased with the work done.

KL

30 de abr. de 2016

Doug is great! He was able to get us right in and fix my SUV quickly!

mamastills

28 de abr. de 2016

I could not be more satisfied. Friendly greeting from Doug, time crunch for me to get to class, and made it just fine and didn't feel as tho the service was any less because of the time frame.

Monty3857

25 de abr. de 2016

Service was good had some time to kill so I walk the show room floor where I ran into tommy in saleand ending up making a deal on a corvette

tiger

25 de abr. de 2016

My sales representative is Don Hamilton for many years. Don is very courteous and very knowledgeable for whatever reason I may need service for my vehicle. I would highly recommend Don Hamilton to my family/friends.

Peggy

25 de abr. de 2016

As always I can depend on Don Hamilton, the best service rep. He always helps me when I need it. Thanks Don!!

Nelson Brown

24 de abr. de 2016

I had a excellent experience at Wallace Chevy. It was my first time there for service after purchasing my Chevy Tahoe there in Nov. of 2015. Will definitely return again.

Richard Thompson

22 de abr. de 2016

Ricardo Scarlett did an outstanding job. Great Service.

Jack Sopher

20 de abr. de 2016

Doug West, your Service Writer does a great job, which keeps us coming back. He is an asset to your organization

Billp

19 de abr. de 2016

My 2094 Grand Prix went in for a dealer callback. The parts were ordered, came in which took over 4 weeks to get, and were installed. Everything went fine. I also had them check on a small oil leak. They gave me an estimate, but I believe the labor was extremely high. Parts and labor were almost $1000 of which labor was over $700.

Dee Dee

19 de abr. de 2016

Great dealership! Great service! Don H is excellent!

Bryan

19 de abr. de 2016

Excellent, xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Michael laughlin

14 de abr. de 2016

The dealership was nice and we have an overall good experience. Majority of the new cars were parked in the dirt which made it a little irritating due to not level ground but besides that the process was fast and they didn't try and force us into a car.

weekend truck trouble

12 de abr. de 2016

The truck suddenly experienced loss of power and some electrical trouble during the weekend. I got it in on a Monday. Even though they were very busy, Don gave me a call back that afternoon. I was able to pick it up the next day. Doug who wrote up the ticket was a good listener. Thank you, Don and Doug.

Larry

12 de abr. de 2016

Great to business with,salesman and sales manager were very easy to deal with.

gary2001

9 de abr. de 2016

They got me in the car i really wanted , I wasn't left to wait around . My sales rep Ed got right to the point and worked out all my problems and made it happen all after 5pm on a holiday weekend without a bump. I didn't expect it could be so easy after previous experiences but Wallace is the place for professionals who value their free time.

Gary Bennett

3 de abr. de 2016

They were great they anticipated any problems I might have and walked me through the use of all the new systems . The prep people spotted a tire problem before I left the dealer and it was corrected on the spot Everyone was great and it was the best experience I have ever had buying a car . It couldn't have gotten any easier and I got the car of my dreams..

Jpv623

1 de abr. de 2016

I got the truck I wanted at the price I wanted after dealing with 3 other dealers Plus dealing with Hector was easy, a nice guy great attitude and the Manager Mark was also extremely nice to deal with and very professional. I recommend you give them a chance to earn your business

Cliff Babington

30 de mar. de 2016

Having bought not less than 8 cars from Wallace Auto Group in the past 10 years, I stopped into their Chevrolet Sales Center. I wanted to get an idea how under water I was on my recent purchase (10 months ago from Wallace) and with the idea of perhaps buying a different vehicle. I was totally up front with my situation and my wish list but also realizing my wish list might have to wait until a later date. One concern I had was them running a credit check which would add Hard Credit Checks to my Financial Reports. That won't happen until and unless we actually apply for a loan, so they said. Guess what? I now have 7 new Hard Credit Checks added to my credit report (they appeared within a couple hours of my visit to the showroom). I expressed an interest in one particular "used vehicle". Now began the sit and wait game. After three (3) hours I was presented with "a deal" on the vehicle in question. I needed time to evaluate the offer and consult it with my spouse. The sales manager was not a happy camper realizing that I was not going to make a split decision on this $21,000 debt and commented that he didn't want to hear anymore or answer anymore questions on "this deal". Hey, isn't this his job? I wasn't getting paid while I sat for three hours. This sort of turned me off on the spot. I would like to however extend my kudos to my sales person, Anthony Borges. He went out of his way to try and make this happen but ultimately, this is not a good deal for my situation.

GL

29 de mar. de 2016

Wonderful customer service. Had an awesome buying experience. Thank you Ricardo, Dallas, and Debi!

Gerry Knam

28 de mar. de 2016

The service at Wallace Chevrolet has always been excellent and was again on 3-23-2016. It is a pleasant experience to be treated well. I depend on my car being serviced correctly because it's my only mode of transportation. Doug West is always knowledgeable.

Luther Brown

26 de mar. de 2016

Well pleased with service of Don Hamilton, Service Adviser. Luther Brown

Carguru1746

22 de mar. de 2016

Had a great time at Wallace Chevrolet everyone was really nice. From the geeter to the sales associate and even the finance people. Overall a great experience.

Tom Turnberger

22 de mar. de 2016

Dealer was very responsive to a warranty repair that another dealer offered no help. The quality of the repair and time to complete were both excellent.

Cullen de Windt

16 de mar. de 2016

wonderful experience by a great team! I was treated so well and it only took 90 minutes from start to finish

Dennis

1 de mar. de 2016

My part had to be ordered, I was given an approximate cost. The next day I was called saying the part was in and set up an appointment for 2 days later and the repair was finished when promised at the price quoited.

Bill H

29 de feb. de 2016

Everyone was very friendly and helpful.Very nice waiting area.We were offered a ride to any place in the area we wanted to go.

prosper j abruscato

27 de feb. de 2016

my wife and i have been with chevy since it was john j the personnel are the greatest don hamilton is my service mgr and thats one of the reasons we kept going there for years after my wife passed away in 2013 i was thinking of selling my malibu and getting a cheaper model with my friend who works for honda but then i wouldn;t have don for my service mgr when my 2010 malibu was totaled in a rear end accident i called don and refered me to tim bean what a great person he is i told him what i was looking for he did not put any pressure on me when i decided to lease he showed me a 2016malibu premier and with debbies help i took a 39 mnt lease tim has been calling me to asked if i need any asst with the vehicle and if there are any problems to call either him or don your name is alwaysgiven to anyone with a chevy ask for don hamilton hes the best so far ive had nothing but compliments about the vehice and i love the rear cam thank you and as long as i am able to drive i will always be with chevy

Cheryl Strohm

17 de feb. de 2016

The service and the personal with exceptionally good. Thank you.

JB

15 de feb. de 2016

Steve Eckstein was my service adviser. Always pleasant and does a great job keeping me informed and others in the service office just as friendly.

E Raaz

15 de feb. de 2016

Ed Vossen at Wallace is an excellent sales rep!! The entire Wallace group go out of their way to make the experience great!

Mike Madsen

8 de feb. de 2016

I've been dealing with Doug West for the past 5 years. He's always been trustworthy with what maintenance needs to be done on my truck, and is always able to squeeze me in on last minute appointments. I know I can save a few bucks going to other mechanics but I would rather spend the extra money knowing my truck is in good hands.

chris mills

2 de feb. de 2016

Place is clean, everyone is nice and they work with you on you're purchase. The first oil change and tire rotation went quickly and very responsible.

topdog2101

24 de ene. de 2016

From arrival, through getting a loaner for the time my car is being looked after to picking up a freshly cleaned automobile, Wallace Chevrolet takes care of its customers like no other dealership.Thanks Steve and Don

Mike

23 de ene. de 2016

Even though my vehicle is not sold in USA the service department never hesitated to look after the servicing required and made me feel as though I was at my own dealership

Craig04c5

2 de ene. de 2016

I have been taking my Corvette into Wallace since I bought it new in 2004. I have had several major issues most of which were covered under warranty. Each of those issues were addressed on the first visit to the service department. The parts department has also been excellent to do business with. Don Hamilton is my service advisor and he works closely with me to let me know what is being done and any options I may have. He is courteous and very attentive. Most of all I trust him which is a major concern I have had with other dealerships. I have recommended the service and parts departments to many of my friends in the Corvette club and the on-line community.

carly

22 de dic. de 2015

Doug West is very helpful and pleasant every time I visit the dealership for service.The new service center is wonderful -makes the wait more pleasurable,te

Jim Rinyak

19 de dic. de 2015

this trade-in , and buy of new car was totally satisfying, manager updated me on delivery of ordered vehicle, salesman kept me informed, transportation to & from dealership was provided, new vehicle preperation was neat & clean, finance was a " breeze ", one of the best Chevrolet dealerships I have ever dealt with, maybe " THE BEST " , I will be a return customer for a long - long time!!!!!Jim Rinyak

Mike

15 de dic. de 2015

My vehicle not sold in USA but had no trouble getting it fixed

Ed Hyde

9 de dic. de 2015

Dealing with your service staff was pleasant and efficient. They delivered as promised and I was not confronted with other suggested repairs and questionable services. I will deal with Wallace n the future.

Mac

5 de dic. de 2015

Professional and no hassle or hard sell. Would purchase another vehicle at Wallace Chevrolet.

Elianna

4 de dic. de 2015

Hector was great. He put me in the car of my dreams and I'm not paying an arm or a leg for it.

EliannaJ

23 de nov. de 2015

I had visited several car dealerships in the area and being a salesperson myself, I was annoyed at how rude/unhelpful/uninformed these sales people were. I stopped at Wallace Chevy in Stuart as my last hope. I was assisted from the moment I stepped out of my former car. Hector, my sales rep listened to what I was looking for and made sure to offer recommendations based on solely my needs and wants.Everyone at Wallace was so friendly and knowledgeable. I got the car I wanted and the payments are well below what I expected on paying.

John Eversole

22 de nov. de 2015

Don Hamilton is always professional and sincere in his dealings with me and it was the same with my recent visit.

j sims

17 de nov. de 2015

EXCELLENT SERVICE, as always! Friendly, courteous & fixed right the first time!Always a pleasure! Thank you, Doug!

Christopher Smith

16 de nov. de 2015

Process was very organized and went well. There was almost no down time spent waiting for a finance manager, and the salesman was helpful and informative.

Walter Sassano

5 de nov. de 2015

The process easy and the saleman and staff were great

Tom Fagley

30 de oct. de 2015

Service managers are outstanding. We own a Malibu and our service has always been outstanding. Lease a Cruz and same for it. Always ask if we want a complimentary car wash and wash is done well. All workers are polite and courteous. Warranty for both cars very good (Malibu has run out) but Cruz still under warranty.

Greg

24 de oct. de 2015

It was an okay buying experience. Josh is fantastic person and the only reason I went ahead with the purchase. I bought a 60k new Tahoe and I left the dealer on the first day with a tire pressure monitor sensor going out in the first 10 minutes leaving the dealer and isn't he first vehicle I ever bought where I had to follow up without someone reaching out to see how I was doing. I'm frankly used to a better experience and the facility had no coffee and there was a testing of loud music while I was in the middle of negotiating and buying the car which was distruptive during speaking to my insurance company. It was just a different experinec ethanol I was used to. Steve in service was great and fixed both issues. I later found out that there was a recall on my vehicle and I had left the dealer the day I bought it and wonder why that was not checked on the day I purchased it. I really want to give 5 star service bit feel obligated to tell the truth on what really transpired so the dealership can improve as I want to use the dealer for service and do more business as I like the staff, especially Josh in the Cadillac side.

Ada Ryan

6 de oct. de 2015

I was very satisfied when I brought my car in for service.

tspeer

3 de oct. de 2015

Haven't purchased a new car in over 11 years. The entire experience was quick and painless. Entire staff went out of their way to provide excellent customer service. Rick went out of his way, coming to my home after the purchase to pick up some documents and as I found out, he was also doing the same thing for another customer!

Murray Wendman

8 de sep. de 2015

Rick was terrific to deal with. Very fair prices. Made us very comfortable from start to purchase. Thank you Rick and the Wallace Chevrolet team!!

Russ

7 de sep. de 2015

Went in for a simple oil change for my Duramax diesel. The price was low enough, I couldn'tdo it for that price. The job took exactly the amount of time quoted. And they washed my truck !Russ

Russ G.

3 de sep. de 2015

Went in for simple service. I have a 2011 Chevrolet 2500 HD Duramax.They said it would take one hour and fifteen minutes. They were dead on and even washed my truck ! The price was great. I couldn't do it that cheap. I will be back.

Albert DeLorenzo

31 de ago. de 2015

Excellent Service Dept.DOUG WEST IS VERY HELPFUL AND A EXCELLENT REP. FOR THE DEALERSHIP.

curtis csonka

26 de ago. de 2015

Amazing. Johnny was awesome in everyway. During the sale, my phone needed to be charged and he lender me his charger no question at all.

Rod

25 de ago. de 2015

Poor customer service no follow up and once you made your purchase they are done with you.

Michael M.

19 de ago. de 2015

We have not purchased a car in a very long time, but Ricardo Scarlett was so wonderful and made us feel comfortable with our new car purchase.

Daniel Pantel

6 de ago. de 2015

Ed Vossen is a great salesman and Don Hamilton is great service advisor.

Scott Watson

4 de ago. de 2015

Becky and Mark did an excellent Job , very happy with purchase

James Hook

4 de ago. de 2015

Very helpful in many ways...Went the extra mile to find information for me and issues I needed to resolve with my vehicle...Thank You!

AJ_Hakky

4 de ago. de 2015

I AM EXTREMELY DISAPPOINTED WITH THE SERVICE THAT I HAVE RECEIVED FROM THIS DEALERSHIP!!! I called the service department and scheduled an appointment for them to do a full checkup on a used 2002 chevrolet camaro z28 in automatic with 100,000 miles that I was buying from a private owner. I told them that would specifically like them to check out the engine and transmission to make sure they didnt have any major issues or flaws and that if there checkup passed then I will purchase the vehicle from the private owner. The assured me that they would do a full checkup on the engine and transmission and let me know if there were any issues worth any concern. I came in with the owner on Jan 2, 2015 and paid $127.95 for this checkup. The mechanic assured me that the engine and transmission were working just fine and that the transmission shifts really good for the age and the mileage of the vehicle AND I HAVE THIS IN WRITING ON THE SERVICE RECEIPT THAT I HAVE RECEIVED UPON PAYING!!! So after the checkup I purchased the vehicle of the owner and started my drive back home which is an hour and a half away and I notice the transmission is slipping but I didnt think much of it since the mechanic assured me that the transmission was fine. I am not mechanically inclined at all and that is why I specifically took it to the dealer to check it since it is a Chevy Dealership and the car is a Chevy! I then come to realize that the mechanic NEVER EVEN DROVE THE VEHICLE!!! It is now 6 months later and I have only put 4000 miles on the car since I bought it and the problem still persists and has been getting worse and worse everyday so I took it to 2 different transmission shops and they both assured me that the transmission is slipping and would need to be rebuilt. I AM REALLY DISAPPOINTED IN THE FAULTY REVIEW OF THIS VEHICLE CHECKUP THAT WALLACE CHEVROLET HAS GIVEN ME!!! I would have never purchased the car if there was a transmission problem and I trusted the dealership on their checkup and review of the vehicle and I got screwed. I am really upset over this and would NOT RECOMMEND THIS SHADY DEALERSHIP TO ANYONE!!!

Angel Bueno

30 de jul. de 2015

We usually hate the whole process of buying a car, but here it was an amzing experience from the salesman Johnny to the finanace manager. It was all smooth and they worked with us and gave us what we wanted.

PhyllisPSL

26 de jul. de 2015

I went there to look at a specific car they had advertised on their website. The car was as stated and they did everything in their power to make the deal happen. I was very pleased with the whole experience and highly recommend them.

Carl Roberts

23 de jul. de 2015

Repairs lasted one day. On the road having to live with it.

Mrs. Robert N. Thees

18 de jul. de 2015

"Love your new Waiting Lounge."See you soon". Aloha!

JR Jackson

14 de jul. de 2015

I'll preface this review by saying, I've bought alot of cars and trucks in my time and many from out of state so this is not a 1st time experience that I "happend to find favorable". This car was also an out of state purchase and my first contact at the dealership was Joe Gordon. While I'm sure this dealership gets calls from out of staters all day long, Joe handled my questions quite respectfully and sent me additional pictures when I requested them. His follow-up and description of the car was excellent and professional. The Extra Mile came when I complicated the deal with a short notice flight arrangement on Friday July, 3rd and the need for my daughter and I to be picked up from West Palm Airport. Between Joe and his Sales Manager, Dallas, that issue was handled without question. As a Matter of fact, Joe kept in contact throughout the travel day as to make the pickup time seamless. As for the driver they sent for us; Eugene B. (Gene, I know your last name, just not sure you want me to put it out there). Great Guy! A true gentleman skilled in conversation and a fantastic representitive of their business. This dealership is not perfect and there were a couple snags in getting the paperwork process complete quickly and in fairness, these issues were not entirely their fault. Debbie M. in the Business office was working tirelessly that afternoon to say the least. Great Job by her as well. The key to making a customer satisfied is how you handle the inevidable problems that will show up reguardless of who's mistake it was (Mine). While at the time it may seem frustrating, the take-a-way is; you remember they worked hard to resolve the issues politely and professionally. In summary; again, not a perfect review because, I dont believe in them, nor do I think most people who actually read reviews. However, the car was priced aggressively, described accurately, the people are respectful, curtious and professional... as close to perfect as you should expect.. Out of Staters looking to buy a car, enjoy Florida for a few days and then Road Trip it home, Give Joe Gordon a call.

TOOO FUN Len

7 de jul. de 2015

Corvette recall required an overnight and a rental was provided free. Steve, the service writer was very helpful with a rental car snag that had me worried for awhile. He went above and beyond to make everything OK. I'll buy my next 'Vette from Wallace because of the service.

Gerry K

22 de jun. de 2015

I always am treated courteously when I have my car serviced at Wallace Chevrolet. The staff is great!! Looking forward to the NEW dealership building :)

Jim

16 de abr. de 2015

Extremley good service. The service writer at the dealership is phenominal.Great experience!

ANGRY FROM BOCA

5 de feb. de 2015

We drove over an hour to purchase a used vehicle from Wallace Chevrolet. The purchase process was fine, no complaint here. The problem came with our old vehicle coming off lease. They are a lease return facility for Ally Bank. So we left the vehicle with them. The car sat on their lot for more than 30 days before they reached out to the bank to return the car. Ally Bank is billing us for the time it sat on the Wallace lot. I have reached out to the sales person, finance manager and gm. All claim they will take care of this and they never do. You will probably agree that a business is only as good as its customer service after the sale. We will see how much complaining they can take before they stand up and do the right thing.

Karen Macheca

15 de ene. de 2015

On new years eve my car broke down on my way to work at 4:30pm I called Derek at Chevy Wallace and he sent the flat bed tow truck to me, waited until I got there, put me in a loaner car and told me Not to worry ! I have yet to have a bad experience with this company. They are AWESOME.

Vance

4 de ene. de 2015

Don is the best person there. If he ever leaves I will no longer go there for service.

Wade Mallard

31 de dic. de 2014

Found small fluid leak and called to set up appointment. Service could get me in right away. Diagnosed and repaired issue in a short time (2 hrs). Used their shuttle service which was prompt. Great experience!

happy customer

29 de dic. de 2014

Very good experience having my Corvette serviced at Wallace.

Luther Brown

19 de dic. de 2014

I experienced fast ,and competent service from theservice adviser, Don Hamilton.Luther Brown

Richard Rodrigo

18 de dic. de 2014

Very helpful and diligent in working with me for what was really a modest transaction.

Richard Matthias

16 de dic. de 2014

Dan and Don are the best. They really make the difference in your dealership. The work was done in a timely manner. The mechanic performed the work correctly and neatly. Dan and Don are probably the only reason I would bring my vehicles to your service department. They are honest and professional with the customers....GIVE THEM A RAISE!!!!!

James Dillon

16 de dic. de 2014

Everyone the Wallace are great to deal with. Taking delivery of my new Z was a fun experience. Jim and Gayle Dillon

LilSteG

16 de dic. de 2014

Took in 2014 Chevy Truck & Chevy Cruze in for service & repairs and Dan & customer service was excellent!

Pamela

8 de dic. de 2014

Ricardo Scarlett made my purchase very enjoyable. I will buy my next vehicle from him and send my friends as well.

James Dillon

7 de dic. de 2014

Really great! Mark Adams and Ed Vossen are great to work with. And every one at Wallace take good care of there customers.

Debra Deutchman

4 de dic. de 2014

Good service friendly atmosphere. Service was completed in a reasonable amount of time. Service manager kept me up to date on the service and they washed my car

Glen Kornblau

3 de dic. de 2014

everything was fine.......i dont like to fill this part out...but i would go back

Harald Eide

2 de dic. de 2014

Had an appointment. The expected time was an hour And a half, but it took less Thank an hour.

Kyra Dahle

2 de dic. de 2014

I was treated with great respect and complete honesty. Manager Mark Adams was a great help.My sales man Adam Woods was superb. Great work ethic and very very helpful and very nice. I have already recommended friends to go see Adam Woods.

Ivory Johnson

26 de nov. de 2014

customer service was friendly,fast and it was a great experience and they did a great job on cleaning the car.

William Boyd

26 de nov. de 2014

I had an oil change and tire rotation done at Wallace. I go there because of Don Hamilton. He is a very kind person that also helps you out. I also use the courtesy van to go to work. All the employees are great.

William Conboy

24 de nov. de 2014

In my experience, Wallace Chevrolet do a great job. The service staff there are courteous, professional and most importantly... friendly! They make taking my truck in for service a pleasant experience and if I have any problems, they take the time to listen and take care of it... what more could you ask for?

Kathleen White

21 de nov. de 2014

Quick and easy, fixed recall repairs in timeframe expected

Carol Mcgimpsey

20 de nov. de 2014

Even though I did not purchase my vehicle from Wallace, the service department has always done an excellent job of maintaining and servicing my Camaro. Everyone I have had contact with at this dealership is courteous and friendly. I am always treated as a valued customer.

Michael Sulecki

19 de nov. de 2014

The service was excellent as soon as they said they had to keep my car I had a rental I thought that was amazing to act that quick.

Jeff Mckee

19 de nov. de 2014

Timely, responsive and courteous. Additional work was performed at no charge. Follow-up has been good.

TomF

19 de nov. de 2014

Rep was polite and very helpful. Only repaired what was needed and repairs are excellent

Abdallah Toom

18 de nov. de 2014

good service friendly people free car wash clean place

Richard Kesler

18 de nov. de 2014

Everything was very positive and the deal went very smoothly.

Robert Rood

11 de nov. de 2014

Fast courteous and professional service on getting my truck worked on.

David Atlas

11 de nov. de 2014

I appreciated the great length you went to enable me to purchase my new car and I won't hesitate to tell anyone who is looking for a reputable dealer

Jonathan Schroeder

10 de nov. de 2014

I had several appointments and needed to pay before the service department closed at 5:30. I wouldn't be back in time. I had done this before but their initial response was NO. I had to get the oil changed so I told them to proceed and I would delay a meeting to return before the 5:30 closing. Later they called me back and said they would take a credit card over the phone. That worked out great. The service department is very efficient. I drive to your dealership even though there are dealerships closer to my home.

satisfied customer

9 de nov. de 2014

we have always enjoyed coming in to have our cars serviced. we are always greeted in a happy way-& our cars have always been treated with respect. They come back clean! Our questions are always answered & explained. The service dept has always done a great job when things needed to be repaired & serviced. And when there is a hidden problem, they have always tried their utmost to solve it. It's a dealership that I have grown to trust with my vehicles.

Megan Wade

7 de nov. de 2014

Doug West is a wonderful individual to deal with, he is a professional.

"Airplane nut" Len

4 de nov. de 2014

Had a recall on the rear shocks on the car and brought it in. Had an appointment and Novis, my service writer got it right in. Roger, our C7 Certified mechanic made quick work of the shock install. While there, I said that I didn't want to get too picky, but that the rear quarter panel on the driver's side wasn't lined up just right. Novis said "it should be perfect" and being at the end of the day, I'll make an appointment to bring it back. Never any hesitation to listen to my concerns or questions. They make having this awesome car a worry free experience. The complementary wash and vacuum every time is just icing in the cake! Can't wait for the next oil change. Bought the car out of state due to availability and was a little embarrassed after placing a deposit on one from Wallace. Not an issue at all. Deposit returned. Best overall dealer experience I have had yet. P.S. It isn't just a Corvette thing. Have overheard conversations between the service guys and other customers while there......always considerate of finances and help the customer as best as they can. Thanks Wallace.

Goose

2 de nov. de 2014

Caught the recall on my vehicle even though GM never sent me a notice. Thanks team! Now I just wish you had a multiyear alignment package! Aarrgghh!

Edward Mc Kenna

31 de oct. de 2014

very happy. look forward to working again with the sales crew some day.

Laura Trasferini

28 de oct. de 2014

Could not have been happier with the service. My corvette was not purchased there, but they assessed the damage to the under carriage within a half hour of my arrival at the dealership. A new shield for the fuel pump was ordered and installed 4 days later. Kudos to Wallace!

AshleyPC

28 de oct. de 2014

I have been going to Wallace for all my service needs and have been extremely satisfied! Doug is always very helpful and I've never had a problem getting in at a time that works for me. I wouldn't go anywhere else!

Paul

20 de oct. de 2014

I brought my 2009 GMC Sierra for the a/c not working.after hours of trying to figure it out.they told me I needed Fuse block for a/c relay,and 2 blend door actuators.i already had one of the parts.which costed $40,the other one I had to get from them,and they charge me $263 for the part.thats like a 300% mark up.. So for 2 parts I had to purchase from the dealer were almost $600 And labor was 0ver $600 also. The service guy that did my paper work,couldn't answer my question.it look like he had no clue on what he was doing..I fell I was way over charge.

Joyce L. Savric

18 de oct. de 2014

I was there at my appointment time and I waited for my vehicle as they told me it would take about 1 to 1 1/2 hours to fix. They were right on time and the staff were very pleasant and efficient in getting their work done. It was a pleasure to see Mark Adams, the general manager from many many years ago who helped me buy a car from Saturn when he was there. Definitely will continue to come to Wallace Chevy especially when I buy my next car. Keep up the good work.

Wallace Newton

16 de oct. de 2014

Now I know why Wallace was recommended. My Equinox looks A great! A big thanks to the team at Wallace body shop.

Leila Exel

15 de oct. de 2014

Michael Green (salesman) was personable and knowledgeable about the product. We would do business again with Wallace Chevrolet. We purchased a Jetta from Wallace vw, also. Both were good experiences.Mrs. ExelPenny (in finance) was lovely,too.

Eugene Hoover

8 de oct. de 2014

I had ordered a 2014 Corvette from Wallace Chevrolet in Stuart and put down a deposit the first week of November 2013. While in the process of waiting for my order to advance in the allocation of Corvettes I spoke to Mark Adams in sales. We had sat down and assembled the vehicle I wanted. I had insisted on a 3LT model which had some standard equipment that I did not want, but was part of the package. He suggested that I should find a dealer with an 2LT and see if it better suited for my tastes and we could modify my order with him before Wallace ordered mine. Unfortunately I found one that someone had ordered at another dealership and I ended up buying it. After I took possession of my new Corvette I was apprehensive about going back to Wallace to tell Mark I had bought a car from another dealership and wanted my deposit returned. When I arrived at the dealership and spoke to Mark and I was surprised when he apologized for Wallace not having the allocation allotments so they could have processed my order and sold me my vehicle. He then stated that they would return my deposit within a week. He then walked out with me and walked through the options on my car and explained how they operated, just as he would have done if I had bought it from him. I have never in my 63 years and 9 new cars had a dealership treat me in such an awesome manner. Anyone walking around on the lot would have sworn that Mark had just sold me the new Corvette. Since I had bought the car I take it to Wallace for service just as I do with all my family vehicles. On just about every occasion that I have taken it in for service, I have had Mark or one of the salesmen approach me and ask if I am satisfied with the Corvette and if I needed any help or had any questions. As I stated I bring all my vehicles into Wallace for service. I have been fortunate enough to have meet Don Hamilton my service advisor and we have worked together for close to twenty years. He is very knowledgeable of all General Motors products and seems at times he knows the problem I am having better than I do. He has always gone out of his way to assist me and solve any problems I bring to him. Of all the dealerships I have ever dealt with Wallace Chevrolet is the best of all them.

Ronald Paukstys

8 de oct. de 2014

I received immediate attention to a problem I was having with my trunk door opening, a part was ordered and it was in place the next day. Outstanding!

Richard Mareira

8 de oct. de 2014

Everyone at Wallace went above and beyond to ensure this deal would get done!!!! You are doing yourself a disservice if you don't stop in and give the folks at Wallace the opportunity to earn your business!!!!

Ann Capozzi

7 de oct. de 2014

All repairs made promptly within a reasonable amount of time.

vinny s

7 de oct. de 2014

Honestly the only reason I drive 70 miles to service my car is Doug West, service advisor at Wallace. He is honest, concerned that my car is taken care of with minimal wait time, explains all options for fixing my car and lets me decide what should be repaired. No hidden fees at check out, just what he said would be charged. Wallace is very lucky to have a guy like Doug, having serviced at 3 different dealerships in Broward and Palm Beach counties, I do know the difference when a service advisor tries to sell you something thats not needed. My brother has fixed Rolls Royce, Mercedes Bends and other high end autos. I always call him him when the advisor tells me whats wrong and he gives me his opinion. The other dealerships try and sell you service and parts to increase there pay not caring about the customer's expense and if the service needs to be done. Thanks Wallace for employing an advisor like Doug. My next car will be purchased at Wallace as long as Doug is there. Really wanted a BMW oh well.

Colleen Costello

4 de oct. de 2014

Just as pleasant as my first visit about two months ago for routine service. This time I had an urgent matter & was able to come right in as it relayed to the car's tire pressure monitoring system & that I'd had a flat in a tire that looked fine...they all did. Computer told me another tire was losing pressure when it wasn't. Slow leak from nail. I had checked manually. In any event, I was relieved to get it looked at quickly & resolved. Nice touch...a quick little tidying up of car interior/exterior. Doug is great to work with! Nice waiting area.

Wendy Smith

2 de oct. de 2014

The service was great and the staff was very nice and helpful

Robert Kemmerer

25 de sep. de 2014

took car there for factory recall work. in and out in less than an hour and everyone was very courteous and professional.

Craig Hall

24 de sep. de 2014

All contacts and service has been outstanding. I am a preferred customer due to the outstanding service and professionalism over the years. I have worked with Don Hamilton for several years-always courteous & Professional

Steven Smith

20 de sep. de 2014

Honest, fair and a pleasure to spend my money here

Susan Mcnamee

19 de sep. de 2014

they are very nice and accommodating, they have free WiFi so if you are a business person you can work while you wait. they keep you informed on what they are doing and let you know if additional work needs doing before they do it...

Micha Mccallum

18 de sep. de 2014

Had a good experience at Wallace Chevrolet. My salesman Tommy Faillace was excellent and very personable. He made sure I was comfortable and that I got into the vehicle I really wanted.

Richard Hughes

12 de sep. de 2014

My 09 Chevy Malibu has been in their shop for over a month with absolutely no insight to IF or When The recalled shifter cable that is bad on my car will be fixed. no help whatsoever from the service department, Service Advisor Donald Hamilton Has not provided me with any alternatives, or aspirations of when I may be able to Drive My car again, Don't Let THIS HAPPEN TO YOU !!!

George Stenger Harbortown Marina

8 de sep. de 2014

I found the vehicle I purchaced at Wallace Chevrolet through cars.com Labor Day weekend. I went down to veiw and test drive the vehicle but it was not at Wallace Chevorlet's lot. My sales man Hector looked it up and found it was in their inventory and brought me over to Wallace Cadillac were the vehicle was at. Hector and I drove over to the other dealership and picked up the car and brought it back to his lot. I liked it and bought the car that evening. I have bought many cars from many dealerships over the years and I would have to say that this was the most pleasant car buying experience of them all. The sales department staff were very freindly and helpful as well as their financing department. I would highly recommend Wallace Chevrolet to anyone looking for a new or pre owned vehicle. George J Stenger. Fort Pierce FL.

Jonathan Hurd

8 de sep. de 2014

I was pleasantly surprised. The repair came in $100.00 less than the original quote. The only problem was the day after I picked it up, the "Service Engine Soon" light came on. I returned to the facility and was told it must be the gas cap and the warning light was reset and was gone. The very next day the light returned and now I must go back a second time which is now creating an inconvenience. I hope it will not cost more since it wasn't coming on prior to my bringing the truck in to begin with. Jonathan Hurd

avalanche driver

29 de ago. de 2014

I bought a 2007 avalanche Lt. I had a car that I still owed more than what it was worth on and they helped in so many ways to get me into the truck I wanted to be in! When I had questions they answered them in a timely manor, the people were nice and helpful!, and the gave me a great deal on my truck! I was impressed to the max!

tabitha

27 de ago. de 2014

I was floored with how hard they worked! I started at the dealership across the street and when the car I like came up it was at Chevrolet. So the salesman I had been working with all day went over and stayed with me. Started looking at a used car and when the numbers weren't coming back as to what I wanted they said how about new. After all their hard work and determination I ended up leaving with a brand new 2014 chevy that I am completely in love with. I have never seen two dealerships come together and work so hard to make sure I left that day with a car. Absolutely amazing!

Len "Sooofun" tag

21 de ago. de 2014

Had my first oil change on the 2014 C7 Corvette that I purchased elsewhere due to availability. C7 trained and experienced mechanic on staff. Gave me several pointers while I was there including the tier 1 fuel brands that are best for the engine. A recall is being handled when parts get in. Also encouraged occasional "get on it" exercises to keep the cylinders clean. A nice surprise was a complete wash and vacuum when they were done. This is the place I will buy from next time and I look forward to bringing it in for service.

Bill M

2 de ago. de 2014

Happy with the deal on a new Equinox. The salesman tried to put together the deal for which I was looking. He succeeded.

Vinny S

24 de jul. de 2014

Doug West in service has been fantastic. I used to sell Volvos in New Jersey for 14 years so I know the automotive industry. The tricks of the trade when it comes to buying and service. I live 78 miles from Wallace Chevy and will only service it there. Several dealerships were I live have tried to hit a home run when you call for pricing on a repair. I know better from experience. Doug was honest, the first time I called him and the quote he gave me over the phone was what I was charged. Every Chevy owner should service at Wallace of Stuart for a fair price and great service. I will buy my next new car from Wallace just because of the service dept. I give Wallace a 10 star rating.

angel j mollinedo

23 de jul. de 2014

great service excellent personnel very fast too.all araound good service.

Luther Brown

21 de jul. de 2014

I have been well pleased by the attention to detail provided over several years, by my Service Adviser, Mr. Don Hamilton.

Mario

21 de jun. de 2014

Jeff and Mark went out of their way to find a vehicle in my price range and have since contacted me to make sure I was happy with the vehicle after the purchase. I have purchased alot of vehicles and have never felt like the dealership really cared about the customer, but now my views have changed and I would strongly recommend Wallace Chevrolet to anyone and everybody to have that same experience.

Rhonda

20 de jun. de 2014

I was extremely happy with the service and Doug was so helpful. Thanks to all who were involved.

The wolf of wallstreet

16 de jun. de 2014

Ricardo is the best sales person I have ever dealt with in all my 32 years of buying cars. He is an asset to Wallace Chevrolet.

ecoop

5 de jun. de 2014

Our salesman Ed Vossen was extremely professional and helpful. The general manager was also professional and salvaged a deal that the sales manager Ben Binner could not have upheld; Very unprofessional. The entire process of purchasing a car takes far too much time. We were at the dealership for over 5 1/2 hours.

NancyDK

5 de jun. de 2014

Quality efficient sales experience. Bought Chevy Volt and they were knowledgeable on EVs. Ask for Mike Green. Direct approach with no waste of the customer's time - very refreshing! Sales Manager backup was superb! One of best experiences in forty years of car buying. Closing was also fast and efficient. They have their act together. NDK.

Chip

5 de jun. de 2014

Fast and efficient service staff who are very friendly

DanielleK

4 de jun. de 2014

Ed Vossen was an amazing salesman who was not pushy, was not aggressive, and who was absolutely wonderful. He spent over three hours listening and answering my questions, as well as guiding me to an educated decision. This was my first independent car choice, and Mr. Vossen treated me with respect though I am young and new to cars. The car I decided to lease was a 2014 Chevy Cruze and I could not be happier. It was a great deal financially and she has been running beautifully. Thank you Mr. Vossen, and thank you Wallace Chevy of Stuart Fl.

Ernest Fletcher

27 de may. de 2014

Excellant dealership and sales man (Joe C.)Was given a tour of dealer ship from parts dept. to service dept.and introduced to managers.

Corvette Lover

23 de may. de 2014

Loved buying my 2005 Corvette from Joe Gordon. Even tho my car was a used car, he made me feel like I was purchasing a brand new Corvette! Everything went very smoothly and I appreciated him not making me feel inadequate because I'm a female client purchasing on my own. And the service department was great about leaving me messages regarding my free 3 month oil change and check-up. True to their word, it was free!!!

Rosemarie Haines

5 de may. de 2014

I bought my car at the end of April. My son's girlfriend bought her Chevy Spark's in July. Then my son bought his Camero in Oct. That should tell you all that is the place to buy your next car. Stop in and see how well you are treated...

clarence the chevolet man

5 de may. de 2014

Thanks for all the help you have provided over the years in our buying experiences as well as the expert service department

Stanley P

29 de abr. de 2014

I used Wallace Chevrolet for service on my 2013 traverse. Derek was my service adviser I am very happy how I was treated. I was only there for 1 hour Thank you Wallace.

Chris H

22 de abr. de 2014

I had recently purchased a vehicle from this family of dealerships and was very happy with it. I have had prior experiences with this particular dealership and have been very happy with them, so when I thought that something needed to be checked on my recent purchase, I went back to Wallace for them to look at it. As the vehicle was still under warranty, I had no out-of-pocket expenses. The service performed was fast and professional and the turn around time was extremely fast. The service writer was very considerate and helpful with everything and anything that I asked. As I have visited most of the Wallace dealerships either on a professional or personal basis, I have found that they all work very hard to make a customers encounter with them as pleasurable as possible.

Mike And Bill

17 de abr. de 2014

I dealt with this dealership twice. I sold my Dad's car to them, and felt I got a good deal from Mark Adams. My partner and I felt like it would be a good idea to purchase a new car. We saw Mark when we got there, and he introduced us to Novise. We started out looking at the Spark, and realized it was not a fit for our needs at this time. We looked at the Sonic, and found and fell in love with the Cruze. Novise was so patient and professional and accomodated us to our expectations. Gabrielle, in the accounting department was wonderful. She knows her job and is very efficient. I would highly recommend this dealership to my friends and family.

jobro50

14 de abr. de 2014

I thought these guys were terrific. I had a tough problem with my cruise control. it took a lot of time and trial and error but they stuck with it until they fixed it. meanwhile they provided me with a nice loaner. I'm giving them at least 4 stars

Neil M

11 de abr. de 2014

All my dealings with Wallace Chevy have been positive.

Pamela

8 de abr. de 2014

My 2007 Impala was lagging from a stop and jerking into gear. Wallace diagnosed the problem and presented it to my extended warranty company, who, big surprise, ended up not covering the repair for vague reasons. Doug, in service, did all he could to convince the inspector. When coverage was denied, he wrote up every detail, clearly, on my service bill so I could appeal the decision and take further action. He also put me in a brand new Traverse loaner car so I could get to work. Once I gave the go-ahead to fix the car, it was done in a day and now runs like a new car. I was very pleased with the service at Wallace, and a special thumbs up to Doug. When the time comes to trade in for a new car, I'll be starting at Wallace.

Angry and Disappointed in Chevolet

2 de abr. de 2014

I brought my chevy cobalt in because I was smelling gasoline for a few days. I got really nervous thinking if I got into a car accident, that me and my family would possibly be seriously hurt if it caught on fire. I took my car to my mechanic who said that it was leaking gasoline due to a crack in the fuel module. My mechanic found out that it had a special warranty and that Chevrolet will repair it at no cost. I called Wallace and got an appointment the next day. My mechanic told me not to drive it around and to take it directly to dealership the following day. I gave Wallace my vin number the day before so I thought everything was fine and that it would be covered under the special warranty for this problem. I brought my car in the next morning then left to go to work. I was called later to be informed that since I had a branded title, and that they cannot perform the work for the special policy. I had to go back and pick up my car. I drove 40 miles with it smelling more and more like gasoline. I was told by another mechanic in Fort Lauderdale that many chevy cars have been getting repaired for the same issue. Will this be another recall? This was an expensive repair that I had to pay my mechanic to fix. This was a difficult expense that I had to make for the safety of my family. It seems that Chevrolet didn't really care about the severity of the problem and sent me on my way. I will hold on to my receipt when that recall comes around. I will never buy another Chevrolet again. Is this special warranty in place because many cars have this same defect?

Andrew

27 de mar. de 2014

I recently took my car in for routine maintenance and was satisfied with the service I received.

cardinalfan

23 de mar. de 2014

When I was traveling to Florida on vacation , my service airbag light came on. I took it to Wallace Chevorlet and they fixed it right away. They where very friendly and prompt with fixing the problem

tahoe owner

20 de mar. de 2014

THey were all very kind and helpfulI just wish the process could go faster. The whole idea of taking the offer to the mgr and making us wait then we would counter and they couldn't go back to the MGR for 15 min. we all know what we are willing to do lets cut the negotiating time to 15 min and get out sooner.

Disappointed customer

17 de mar. de 2014

At first things was going well until after five visits to have a problem fix an many miles on my new vehicle. Manger said they were going to do something and the service department did somthing else. Service department had my vehicle the entire day to change one tire.

Luther Brown

9 de mar. de 2014

Especially appreciate the service manager, Don Hamilton, working into his schedule, my service work and returning my car on a very timely basis. The free car wash was an extra bonus.

SueB

20 de feb. de 2014

We were very satisfied. Joe took very good care of us and his personality made us feel very comfortable. I would recommend this dealer to anyone. We walked out very happy and with a big smile thanks to Joe.

L Hayes

19 de feb. de 2014

Excellent customer service! Thank you! My car runs great now!

customer

8 de feb. de 2014

I recently bought a used vehicle from this dealer and was very well taken care of. I had an issue with my new used car and they were very good with keeping me updated with their progress with the repair.

dcbaer

28 de ene. de 2014

I arrived, not to hopeful, that I would be able to aquire a used car with only my trade-in as a down payment. Lenny greeted me. I let him know the conditions and limitations to my being able to purchase a car. After he thanked me for giving this information to him, and me waiting 10 minutes to run a credit check, he produced a set of keys to a beautiful, low milage 2011 Malibu. I quizzed him as to whether this was going to fit into the conitions set down, and he assured me it would. It did. I bought the car, and in less than 3 hours, I was done and driving the Malibu home. Wallace and Lenny made the entire experiance pleasant and stress-free with NO hassles or hard-sells. Thank you to Lenny and I hope Wallace pays you what you are worth to this company.

John's Taylor

26 de ene. de 2014

Steve was very professional regarding my needs for our Malibu 2011 LT. After the service the car was cleaned front to back and the whole process lasted just over one hour.The service department has always been good at Wallace. In a few months we will more than likely buy a new car from Wallace

Paul

11 de oct. de 2013

I purchased a certified pre-owned 2013 Chevy Tahoe. I was told there were two sets of keys. They were unable to find the second set at the time of the sale. They told me if they found it they would send them to me, because sometimes salesmen take the keys home and forget they have them, and they show up later. The manager said he would send me a FOB if they didn't show up, I asked for a key also and was told that was to expensive to get. On a 37,000 car sale a key was to expensive to get! I asked the salesman for an owners manual and was told to call Chevy myself. The day I bought the truck they didn't fill it up the tank, The salesman said he would the next time I came back, and still no gas. I have been back to the dealership 3 times (45 minute drive from door to do each way) It has been 10 weeks since I have bought the Tahoe and still NO FOB, I have called and left messages with the salesman 2-3 times per week (over 20 times) and he has only returned my call 3 times. I guess the lesson learned is to make sure you have everything prior to signing the paper because once the paperwork is signed there is no customer service.

ShelLightman

10 de abr. de 2013

The experience with Dennis & Robert from Wallace Chevrolet was nothing short of excellent. Their attention to detail, and willingness to help has earned them a Customer for LIFE! Dennis was very helpful and responded quickly to any of my questions. Really worked with me to find the vehicle that would be the best for me. Solid man and easy to work with.I had already obtained financing, before finding my vehicle of choice, but not only did Robert get me a better rate....he called me less than 24 hours later to tell me he got an even lower interest rate for me! Who does that in this business? No one. If you want a quality vehicle at the best price around, go to WALLACE CHEVROLET and tell Dennis and Robert I said Hi!

donnathomas

27 de ago. de 2012

The technician was courteous and timely. The transporter was very friendly and a great driver.

sandraarmand

26 de ago. de 2012

Our last experience was with the service department, specifically with Doug West. We had to take the car in for several recall issues. It is such a pleasure to deal with such a professional, courteous person.

helenbryon

24 de ago. de 2012

Very friendly atmosphere; always thorough and courteous.

dorothy

21 de ago. de 2012

Jerry and Larry were both very nice and helpful. The car I was originally going to purchase was sold before my financing went through. They called me and said we found another vehicle you may be interested in knowing my budget and need for a third row. Love how they went above and beyond to put our family in the car we needed!

karenjackson

20 de ago. de 2012

Don was outstanding!! Everytime I bring in my Chevy Truck, I get outstanding service from Don!!!

nancy

17 de ago. de 2012

Very good, Chris Russo has always been at the top of his position I will only deal with him do to past experiences.

lisaali

17 de ago. de 2012

Very good experience from the time the service manager promptly showed up at my car door, upon pulling into the service area. The service manager was very pleasant and helpful. The waiting area was well maintained and pleasant and I appreciated the courtesy ride to my home while waiting for my car. I also appreciate the courtesy free car wash. The service manager, Don Hamilton, was especially helpful.

elizabeth

9 de ago. de 2012

great people from the service techs to mechanics. excellent work and prices

patricabrain

6 de ago. de 2012

BOB MADE THE HORROR OF BUYING A NEW CAR VERY STRESS FREE AND EASY... THANK YOU BOB

maryhal

5 de ago. de 2012

Jerry Lotz it the best service manager on the Treasure Coast.. I would follow him to Melbourne to take care of my car and I live in Port St. Lucie... John Pamer

joannagavin

2 de ago. de 2012

Friendly, courteous, lots of smiles and thank you. The car wash is nice. coffee

miajerry

2 de ago. de 2012

Salesman was great to work with when I bought the car. Later, I had to have some major work done and your Service Rep was outstanding.

lydiamax

1 de ago. de 2012

It's really great, extremely professional, friendly, helpful & courteous!

jadecollin

30 de jul. de 2012

It is always a pleasure to do business with you. Staff is professional, friendly, and helpful! Thanks.

anadonald

30 de jul. de 2012

They worked really hard to get me approved and I liked that

bonez

29 de jul. de 2012

My experience was awesome. Traded my car for a 2010 Subaru Forester, which Im head over heels about. My salesman whom is not on the list was Riccardo. He and Ben were super awesome and got me the most for my trade. Would I shop here again? You bet!!! Thanks Riccardo and Ben.

karachad

27 de jul. de 2012

Don was right there to be of assistance.He took the car,had it checked,got my permission for work to be done and sent me home.Around 4 PM informed me all work was completed and had me picked up and return to the dealership to pick up my ride.Well Done and thank you. I am 80,6ft,4 in.I want to step DOWN out of a car,not climb up out of it.

karachad

27 de jul. de 2012

Don was right there to be of assistance.He took the car,had it checked,got my permission for work to be done and sent me home.Around 4 PM informed me all work was completed and had me picked up and return to the dealership to pick up my ride.Well Done and thank you. I am 80,6ft,4 in.I want to step DOWN out of a car,not climb up out of it.

katienoah

25 de jul. de 2012

The salesman, Steve Blakley, made me feel comfortable, right away. He was, always, very professional, yet, at the same timemade the whole process a lot less stressful than I thought it would be. I met the manager, the finance rep, and he even took me to service. Everyone was very nice. I would not hesitate to recommend Mr. Blakley or Suburban Chevrolet.

angelajohn

25 de jul. de 2012

They treated me very well and everything went very smooth and i was in and out within one hour.

katienoah

25 de jul. de 2012

Don Hamilton in the Service Department is professional, knowledgeable and courteous. He is a wonderful ambassador for the dealership!

Still Looking

24 de jul. de 2012

I recently called Suburban Chevrolet of Stuart to find out about a 2008 Chevy Trailblazer they had advertised on several websites. After talking with a salesman, I made the hour and a half drive to see and hopefully purchase this car. When I arrived at the dealership, I was told the person I spoke with had gone home, and the vehicle I was looking for left with the new owner "15 minutes ago". They offered to show me other cars I might be interested in, which I was not. After a few days, the vehicle was removed from the websites. About 2 weeks later the car reappeared on a website again for sale. I called again, and was told they did not have the car. I believe they advertise cars they don't have just to get you to their lot, then try to sell you something you didn't want in the first place. It has been 6 weeks and they are still advertising the car I was originally interested in.

ashleeme

23 de jul. de 2012

I am a very picky little lady and I really like my big trucks. So when I look for a vehicle, I know what features I am looking for. When I walk into a dealership, I can only hope to get the same service every time and kind, honest communication with a salesman, as I did when I met Mark Ginter at Suburban Chevy in Stuart. He was interested in listening to the features I was looking for in a Chevy truck and willing to work with me to find that perfect ride. He was knowledgeable and the selection was astounding. Thank you Mark and the rest of the great staff at Suburban Chevy!

jennaian

23 de jul. de 2012

Don in service is the best. He greets you by name and always finds time to welcome you. Great asset to the dealership.

ashelee

23 de jul. de 2012

My experience in doing business with Suburban Chevrolet can be best expressed in two words: "The best".

ravenlevi

21 de jul. de 2012

excellent sales staff, not overbearing let us look at the truck with no hassle or badgering

Leon H. Walgrave

20 de jul. de 2012

The auto that I purchased had about 3500 miles, as it was previously owned. The car is clean except for a heavy smoke smell which is unacceptible due to my wife being a lung cancer survivor. The dealership is currently making an effort to correct the issue. Their attitude throughout this ordeal has been good.

nancyivan

20 de jul. de 2012

Service dept was especially attentive to my requests.

jadeomar

20 de jul. de 2012

The service agent was very nice and identified a recall issue i was unaware of. The repairs were completed very quickly and the car was returned washed. Very pleased with my experience with your service department.

carymario

18 de jul. de 2012

absolutely the best staff I have ever dealt with,, from the mechanic to the service manager to the sales manager to the finance person and the all that I dealt with at Surbuban. Such a pleasure to go there and have my vehicle taken such good care.

taraalec

16 de jul. de 2012

I arrived at 7:45 for my appt. and was told that my appt. was on Monday. I stated I made the appt. a week ago for a Sat. because that is the only day I can bring my car in and without hesitation I was taken immediately.

shelleymcnew

15 de jul. de 2012

Jack Hine worked magic to help me get my "new" used car financed. It was the perfect car for me at a great price and I was willing to drive 3 1/2 hours across the state to pick it up. It took so many phone calls to get it all accomplished but Jack always returned every call quickly and efficiently. I knew the process would not be an easy one but he always remained kind and positively focused. Jack met every special challenge I had including taking my old reliable but very banged up car on trade. When we arrived at the dealership he had everything in order, smiled and remained courteous through the entire process. He took us for a test drive and showed us the ins and outs of our chosen vehicle. He was familiar with all the knobs, buttons and switches and explained their function. Sal whisked us through the financial paperwork, allowing us to peruse the contracts and explained anything we had questions about to our satisfaction. In between the reams of paperwork we discussed our favorite rock bands from the 60s and 70s, including Uriah Heep. We had a great experience at the dealership without the usual high-pressure we've often encountered. Thanks again guys for helping us purchase the perfect car.

juliekeith

15 de jul. de 2012

I like the fact that they not only do the service I ask, but check to make sure everything with my car is in working order.

lisadillon

13 de jul. de 2012

They went the extra mile to explain and be helpful.

alexacory

13 de jul. de 2012

Steve Eckstein explained, in terms i could understand, what the problem was with the car. it was fixed promptly

leahshane

11 de jul. de 2012

Everyone at Suburban has been courteous, obliging, friendly and respectful. The Service Department, particularly Steve Eckstein and Danny Kukan, have been patient, courteous and have listened to and addressed my repair issues. I would definitely recommend Suburban to friends and family members interested in purchasing a new or used Chevrolet vehicle!

emmaluis

6 de jul. de 2012

Came in for a ac repair, that was some sort of recall issue. The repair was done in a timely manner. AC is working properly now. Thanks

ericalogan

6 de jul. de 2012

I wanted a Saturn Sky and found one through a website that linked to Suburban Chevrolet. I came in to test drive the vehicle and purchased it the same day. I was a little disappointed that they didn't flex a bit on the price, but wanted the car (because of low miles and great condition) irregardless

maryadam

5 de jul. de 2012

Doug West is a wonderfyl service manager - I was so upset when Dave Barnes was transferred to another store but He is just great!!!

mariadd

3 de jul. de 2012

The salesman was especially kind and considerate when showing the cars during my visit, and continued the help well beyond the time of the sale. Very professional service.

AndreaRadford

2 de jul. de 2012

They were wonderful, my aunt called for me because my key was not starting my car anymore. They made me a new key from the vin number, it was fast and everything works right now.

johnperry

30 de jun. de 2012

Very professional personel,courteous,clean facility.Service advisor Dave is pleasant to do business with.Will definitely recommend to friends and relatives.

sandralav

30 de jun. de 2012

Service department is very efficient and courteous. Best I have seen in a long time

tamyhart

30 de jun. de 2012

It was a great experience everyone I encountered was super friendly. Thank You

sharont

28 de jun. de 2012

everyone was professional,friendly and very helpful during the entire process.

martyp

20 de jun. de 2012

Great price, friendly and helpful staff. John Hobson took the time to acquaint me thoroughly with the available choices and he was a pleasure to work with. Ben Pridemore did the paperwork for the sales and made it all easy! Very good people to work with! Suburban Chevrolet of Stuart will be the first place I look to when it's time to buy another car.

scottbill

19 de jun. de 2012

Dan Kukan was always available and could answer all questions. Work was completed in a timely matter. Work was great and found a potential problem and called to be sure they were authorized to make the necessary repairs. the vehicle was wshed prior to delivery.

ericca

18 de jun. de 2012

Suburban Chevrolet is probably the "BEST" dealership that I have dealt with in the past 15 years. I purchase no less than 4 to 5 new vehicles each year for myself and my family and Suburban consistently is above par in sales, service and overall customer satisfaction. Paul Monicelli and staff do a great job in making customers feel like family. Danny Kukon and the service department ALWAYS fix and maintain my vehicles to the highest standard. Thanks Suburban.

erobix

18 de jun. de 2012

I'm not in the habit of writing reviews for any business let alone a car dealership. My husband and kids love Suburban Chevrolet because of the great service they receive all the time. I can go about my daily activities without worrying about my family or their cars breaking down because I know that they are well taken care of by Suburban. Thanks Suburban Chevrolet.

porkchop

18 de jun. de 2012

I had a 2009 Pontiac G5 and traded it for a 2010 Chevrolet Cobalt LT. What a fantastic deal I got at Suburban. I still have one year of college left and have really racked up the mileage on my G5 going back and forth to school. The Cobalt is a great car, good gas mileage and fun to drive. I wanted another model but Paul and Ben (the managers at Suburban) sat down with my dad and I and explained the pros and cons about the 2 models I was looking at. This was really helpful to us. Paul also got us more money in a rebate because we used GMAC financing versus our credit union. All in all, a great deal. Thanks Paul and Ben.

BrianD

15 de jun. de 2012

I bought my 2011 Silverado and had the truck shipped to me. I never even visited the dealership. They took pics of the truck and sent them to me. Truck was exactly as described. I saved about $5000 and am very pleased with my purchase!

Elliottgator

30 de may. de 2012

I called the dealership to inquire about a used vehicle and had settled that was my best path. Steve Blakely and Al Girardi worked hard to get me the car I wanted. In the end, with the help of Dana in their Finance Dept, I was able to get a new vehicle with 12 miles on it and get the financing I needed. The vehicle I got was better than my original choice with more options on it.I have had several dealership new car sales in my past, but I never encountered the honest, personable response I received from Suburban Chevrolet. I never even imagined that I would have been approved for a new vehicle.If you are searching for the type of dealership that will help you and just not "vulture you" out of the parking lot, this is that place for you.They not only earned my sale, they earned a customer for life. I will definitely be back on my next purchase.Thanks to Paul, Dana, Sal, Al, and especially Steve. (loved the dust joke by the way!)Gene Elliott

kravitzlr

2 de may. de 2012

Having arrived at the dealership after it closed, Brahim Aboujja was patient with us while we looked for a car to buy. After tending to a previous customer, he then turned his attention to us and was enthusiastic about helping us find our car. He didn't mind staying past closing time and was helpful with any questions we had. We finally decided to go with the 2013 Chevy Malibu and it was a decision that we were happy with. I would like to also thank Dana F, the manager of the dealership, for walking me thru the financing process and going over the car's features, even way past closing. Overrall, I'm happy with my experience with Suburban Chevrolet and would recommend them highly to everyone I know.

wofferl

27 de abr. de 2012

ME AND MY FAMILY MEET JOHN 13YRS. AGO WHEN WE GOT ARE FIRST TRUCK WE LOVED HIM SO MUCH HE TREATED US LIKE WE WERE HIS FAMILY SO EVERY TIME WE WANTED A NEW TRUCK WE WOULD GO TO JOHN THEN WE WENT TO LOOK FOR HIM HE WAS NO LONGER AT ROGER DEAN WE DID EVERY THANG WE COULD TO TRACK HIM DOWN IAM SO GLADE WE FOUND HIM WE JUST GOT US A NICE CAR. ME AND MY FAMILY WALKED OUT STILL FELLING THE SAME WAY WE DID THE FIRST TIME WE EVER MEET HIM. I HIGHLY SUGGEST ANY ONE THAT NEEDS A CAR OR TRUCK TO LOOK FOR JOHN WHEN U GET THERE HE IS THE BEST AND IAM PROUD TO SAY YES JOHN IS ARE FAMILY HE TAKES CARE OF YOU LIKE U WAS HIS FAMILY WE LOVE YOU JOHN. DEE AND TONY BROWN

LovePhil93*

23 de abr. de 2012

I was very pleased with my visit to Surburban Chevrolet of Stuart. Mark Ginter help me get into a great car for a reasonable price. I told him my situation and he worked out a deal for me. He was very personable. He showed he cares. If you ever need a good guy to buy from I would recommend Mark Ginter.

stamp

21 de abr. de 2012

Customer Service is great....I was looking for a used car. Mark had no problem taking my father, brother and myself to the lot were the used cars are sold. He ask were we comfortable and very nice easy conversation there and back. He is an excellent salesmen. He showed me everything that was available in my price range and showed no signs of frustation when I kept changing my mind on which car I wanted to test drive.

Cathy L

19 de abr. de 2012

I had my first experience with the Suburban Service Dept. today and was very impressed by Doug West who was very helpful and pleasant. I will definitely go back for service needs.

jimmy bristow

13 de abr. de 2012

i recently purchased a 2006 toyota tundra from this dealership. everyone that i dealt with was awesome. they were friendly,knowlegeable and did everything they could to make me happy.i usaully dread purchasing a vehicle. but this dealership has changed my mind.i live over 4 hours away. so the drive was considerable.they said they would give me a great deal. Aned they did!!! they kept all their promises. i am more than satified.when i need another vehicle, i will make that drive again. these days it is hard to find honest and reliable people.I highly reccommend Suburban Chevrolet of Stuart.James BristowPonte Vedra Beach, Florida

gpl70

2 de abr. de 2012

I called Doug at 3:45 pm believing my first vacation with my grandsons was going to end because of a problem with my Avalanche's electrical system. He told me to come in right away and I drove out of the service area in time to take my grandsons to dinner.Yes, he solved my problem, but more importantly, he really cared about my problems and was committed to making sure it was solved in time for me to rejoin my grandsons for dinner that evening.What a great testimony to his organization as well as to Doug. That's extraordinary service.Laurence Hall

peggysue1959

1 de abr. de 2012

Purchased a used vehicle from the most nicest and helpful salesman, Steve Blakely. I always dread when it comes time to purchase a vehicle due to past experience with pushy and rude salesman that take advantage of women and that don't truly care about the customer, just the sale for commission. Steve was very professional, but truly cared about making my experience a joy instead of dreading it. He gave me a good deal I feel on a super used vehicle and helped me obtain financing with a not so good credit score. I love my car and will definitely continue to buy from this dealership in the future. Most definitely will refer friends and family. In fact referred sister this past week and she is meeting with Steve Monday afternoon.

lccampb

28 de mar. de 2012

Steve is and has been sensational on the purchase of my 2011 Traverse. This is an online purchase through USAA and he made sure that I knew about every detail of this vehicle. When my daughter drove from Ft. Lauderdale to test drive the automobile he stayed late to allow for her travel even though it was Saturday and he had already had a long day. My daughter told me how accommendating he was and how he went over the complete description and known condition of the Chevy. She was very happy. I trust my daughters every judgment but she was so excited that I had to fly from San Antonio, TX.to meet him. Steve and the rest of the outstanding people at Suburban Chevrolet of Stuart catered to my every need. I chose to have the vehicle shipped versus driving it back and Steve is making sure that the vehicled is loaded and started on it's way. Sal the financial service manager is also a personable and compassionate person who made sure that the details in the paperwork was correct and the necessary forms for the Florida DMV and the Texas DMV matched up. Ben Pridemore step in when Steve was taking care of other folks and kept things moving smoothly. I definitely reccommend Steve for any purchase of a vehicle. I appreciate you Steve and the rest of the Suburban Chevrolet Of Stuart. Thank you for all that you do.

denisescavone

24 de mar. de 2012

We just leased the Chevrolet Volt from Sal Farina. It was an excellent, efficient experience. Yesterday, Sal came to the house to get additional papers signed. That is above and beyond great service. We highly recommend Suburban Chevrolet and our salesman, Sal Farina.

barrowda

20 de mar. de 2012

Steve was friendly and cooperative in the early stages and made sure the vehicles I had mentioned were quickly available for me to see and/or to test drive. He responded quickly to my questions and reacted professionally when I presented my views. He stayed involved when other staff were required to address certain areas. He made it less stressful but the best was the extra effort put forth after the sale was done to address my subsequent request about my difficulty in inserting the seat belt correctly into the locking buckle. Though not yet completely addressed he made several attempts to address my issue and promised to look into it further after I decided to depart. I would recommend him to other potential customers if the opportunity to do so were to present itself.

Kenneth Karol

1 de mar. de 2012

I have never been so pleased with a dealership before.They worked hard on helping me find the car that I liked and wanted.Then they very hard on getting me the right price and low intrest. When ever anyone in my family or freinds need a car I'm telling them to go see Patrick and Dana.So far I already told ten people when I got my new car and how well they worked with me.They said when they need a car they are going to them. So thank you so much for having them.

Dseminaris

29 de feb. de 2012

My family and I were completely satisfied with our car buying experience at Suburban Chevrolet in Stuart. I sent a finance app late on a Saturday, and Al Girardi responding within ten minutes. He was friendly, and upbeat and made a great first impression and assured me that if i came in Monday I would leave happy. He was right. When my wife, five month old son and I came in first thing Monday I met Steve Blakley and knew I was in the right place. It didn't take long for me to get the feeling like I was dealing with a friend iv'e known awhile Instead of someone I had just met. He was friendly, courteous, knowledgable about the cars and my questions, and explained to me all my options never making me feel pressured or rushed. We were offered beverages while we were inside and made sure that my wife and baby were comfortable. I test drove the new 2012 chevy Cruze and soon we agree it was the perfect first new car for our family. The general manager personally came out to introduce himself and make sure we were completely satisfied and congratulated us. Sal in financing and Dana both were tremendous along with the rest of the Suburban team in exceeding our expectations to buy a car, and thanks to Steve Blakley's remarkable customer service, I'm driving a new Chevrolet and will be a customer forever, and have already referred three people at work to go see Steve right away! Thank you very much Suburban Chevrolet of Stuart!

ticoco

25 de feb. de 2012

The salesman, Steve Blakley, made me feel comfortable, right away. He was, always, very professional, yet, at the same timemade the whole process a lot less stressful than I thought it would be. I met the manager, the finance rep, and he even took me to service. Everyone was very nice. I would not hesitate to recommend Mr. Blakley or Suburban Chevrolet.

Octavio

23 de feb. de 2012

Steve Blakley is the man. He is the only straight shooter I have ever met in the car salesmen world. He is a real honest and the only sincere one I have ever met. He held the exact car that I wanted until I got there, helped me get the best price possible AND Slapped some new tires on there.. I am referring this place to all of my friends as well as Steve. Thanks again brother I really appreciate the great deal and ride.Octavio

WOFFER

30 de ene. de 2012

ME AND MY FAMILY MEET JOHN 13YRS. AGO WHEN WE GOT ARE FIRST TRUCK WE LOVED HIM SO MUCH HE TREATED US LIKE WE WERE HIS FAMILY SO EVERY TIME WE WANTED A NEW TRUCK WE WOULD GO TO JOHN THEN WE WENT TO LOOK FOR HIM HE WAS NO LONGER AT ROGER DEAN WE DID EVERY THANG WE COULD TO TRACK HIM DOWN IAM SO GLADE WE FOUND HIM WE JUST GOT US A NICE CAR. ME AND MY FAMILY WALKED OUT STILL FELLING THE SAME WAY WE DID THE FIRST TIME WE EVER MEET HIM. I HIGHLY SUGGEST ANY ONE THAT NEEDS A CAR OR TRUCK TO LOOK FOR JOHN WHEN U GET THERE HE IS THE BEST AND IAM PROUD TO SAY YES JOHN IS ARE FAMILY HE TAKES CARE OF YOU LIKE U WAS HIS FAMILY WE LOVE YOU JOHN. DEE AND TONY BROWN

Knights15

30 de ene. de 2012

I am a very picky little lady and I really like my big trucks. So when I look for a vehicle, I know what features I am looking for. When I walk into a dealership, I can only hope to get the same service every time and kind, honest communication with a salesman, as I did when I met Mark Ginter at Suburban Chevy in Stuart. He was interested in listening to the features I was looking for in a Chevy truck and willing to work with me to find that perfect ride. He was knowledgeable and the selection was astounding. Thank you Mark and the rest of the great staff at Suburban Chevy!

FreedomPress

30 de ene. de 2012

I just started my search for a vehicle for my cpmpany. I was approached by Mark Ginter who was very friendly and informative. When I decide to make my purchase it will be with Mark at Suburban.

alexander2011

20 de ene. de 2012

I had a great experience with Mark Ginter, a used car sales man while searching for a vehicle. I was very impressed with his friendly demeanor and extended knowledge of your product. I was also very happy with the wide variety and selection of vehicles. Your business is proof that there are car dealerships that care about their customers.

wyle3

11 de ene. de 2012

We shopped for a car on New Year's Eve. We had just left Vero and were very dissatisfied with the experience/price there. We showed up just as Suburban Chevrolet was closing their doors and were greeted by the most friendly, courteous salesperson, Brahim Aboujja. He worked with us at the same time he was working out a sale with another couple. We were able to get a Very nice, used car, at a fair price. The price negotiation and paperwork were seamless to the extent that my husband said, "That was the best experience buying a car I've ever had!" We would highly recommend Brahim and this dealership, Suburban Chevrolet.Patrick and Anita Cadenhead

jsantoro54

10 de ene. de 2012

Was looking for a Pontiac Soltice coupe for some time. I found one that I was interested in on the Surburban Chevy website. I inquired about it and almost immediately received a response. We spoke on the phone several time, the folks there are extremely profesional. As this was a long distance purchase I wanted to make sure the car was in the proper condition. I flew down to West Palm Beach ans was picked up by the sales manager Steve Goldberg. We drove to the dealership and the car was everything they represented it to be.the entire staff was very professional and courteous. The sales process was smooth and quick. I can't recommend theis dealership highly enough. Next time a need a car this is where I will be going.

shamrock1716

25 de nov. de 2011

I brought my Saturn ION-2 in for a catalytic converter today, and Mr. Russo greeted me as I drove into the driveway. I gave him my keys, and he immediately showed me to the Customer Appreciation Lounge. He told me he would call me as soon as my car was ready. I had a nice lunch next door at TooJay's, and as I was walking out the door, Mr. Russo called me to let me know my car was ready. Less than an hour total wait. And he also gave me an exceptional deal on the catalytic converter. I can tell customer serivce is very important to this dealership, and as long as Mr. Russo is working here, I will definitely be back.--Michael Anand

FLSailinGirl

14 de oct. de 2011

I am very disappointed with my experience with Suburban Chevrolet Liquidation Center, the used car location for Suburban Chevrolet of Stuart, FL. On Monday, October 10, 2011 my husband and I stopped in to look at a 1990 Miata we had seen earlier. Larry gave us the keys and we took a test drive. We loved the the vehicle and were ready to buy, but needed to find financing for about half the asking price. Larry pointed us toward Sunbelt Loans. We went to Sunbelt, were approved and went back to Suburban Chevrolet to close the sale that day. Larry said that there was an issue with the title, but that he would have it resolved in a couple of days. We wanted to make sure that the car was "ours" so we offered a deposit to hold it. We were told that a deposit was not necessary and we could consider the deal done. Mike put a sold sign on the mirror and told us to park the car in back, which we did.Tuesday morning we called to check on the status and were told that Larry was working on it and they would call us, but we did not receive a call. Thursday morning my husband went to the main dealership to see if he could talk to someone else and find out what the hold up was, as we had financing secured and thought we were just waiting on them to do the paperwork. Ben at the main dealership told him to go up to the liquidation center and give Mike $100 to hold the car. He did that, but Mike refused the $100. The car was no longer on the lot and no one would give a straight answer about what was going on. My husband waited while Mike supposedly made some calls. When Mike realized he wasn't going to just leave, he came out and apologized and told my husband that the car we thought was "ours" was out on a test drive with another customer.I understand that miscommunications can happen, however there is no excuse for giving customers the run around and not following through on promises. I don't know if the Miata was sold to the other customer who was taking a test drive, but the dishonest treatment we received was enough to convince us we were no longer interested in doing business with Suburban Chevrolet.

ricosouthern21

19 de sep. de 2011

We drove down from Kissimmee,FL and Patrick guided us the whole way. He was very knowledgeable and helpful with our purchasing experience. The entire staff was helpful and friendly. We are thankful for our MKX.Thank You

HNRCKS99

26 de ago. de 2011

We contacted Jack about a specific car that was listed on the internet. We drove over an hour to get to the dealership and found the car on the lot right away. Jack showed us the car, inside and out and took us for a test drive. He was very knowledgeable and answered all of our questions. We worked through all of the paperwork with ease and were confortable with what we were doing. There was no pressure to buy, no persuasion to make a deal with them. Jack even took us and introduced us to the service manager. Everything about this car buying experience reassured me that this was the right place for me to purchase my car from. I will do business with the in the future. WONDERFUL EXPERIENCE!!!

lindabob

18 de ago. de 2011

Having been in car sales for 11 years in Miami, (my past life) I know the car business is very demanding and requires a special dedication to be successful. Most are not! John invests his heart and soul in being the best he can at what he does. He truly values his customers and makes every effort to make the car buying experience enjoyable and memorable. John is unique and we are truly grateful that John was/is our salesman. Bob and Linda Wells, new owners of a 2012 Equinox.

JNDIP

17 de ago. de 2011

JOHN WAS AWESOME! HE HELPED MY FAMILY AND I CHOOSE A CAR WITHOUT BEING PUSHY. WE ARE EXTREMELY PLEASED WITH OUR OVERALL VISIT AND VEHICLE.

Tam's Fam

3 de ago. de 2011

Thank you Peter for a great experience. The drive from Miami was well worth it and my family left feeling 100% confident about your dealership. Your honesty is worth more than you will ever know. I also enjoyed our personal connections as young parents who made it through the tough times. Thank you and your co-workers for such a honest and quick transaction. I will recommend anyone who wants to purchase a car, without worrying about being overcharged, go to Suburban Chevrolet of Stuart, Fl!!!

n105195

29 de jul. de 2011

My experience buying a used car at Suburban Chevrolet was seamless and outstanding. I walked in there one hour before closing time on a Saturday evening, and drove out of there less than two hours later in my new "used" car, including all of the loan/trade paperwork being completed. Ben and Patrick were very laid back, honest and straight-forward. Price I negotiated for my car was significantly less than what that car lists for and can be found for anywhere else. They even had somebody fix some minor tears in the leather front seats at no additional cost to me and not as a condition of the deal. I can't even see where the seats were torn now! One thing that impressed me was their attitude not to sell any used cars that have mechanical flaws, leaks, etc. The car I traded apparently needed a few things done to it. They easily could have band-aided it and put it out on the lot but did not and instead decided to send it to auction rather than invest the money in it required to fix it, since doing that would have rsulted in them not making a significant profit on the car. That is definitely unusual based on my experience. Overall, a very satisfying deal...I would buy there again. I ended up with a beautiful car (same model as one I traded but better equipped and a year newer), and financed it with only a 24 month loan to boot at same payments I was making before!

petedel

27 de jul. de 2011

Great Experience. Straightforward and honest salesman. John Hobson is absolutely great and is very knowledgeable. There was no reason to haggle on price or trade in as they were more than fair up front. A great deal for everyone involved. Sal was also great. This is the second new vehicle I have purchased from Suburban and I will be back in the future and recommend them to my friends and family.

NANCYPEMBROKE

27 de jul. de 2011

DEALING WITH JOHN HOBSON & SAL MARCIANTE WAS A VERY PLEASANT EXPERIENCE. THEY DID THEIR BEST TO SEE WE GOT A FAIR PRICE AND LOAN RATE IN A VERY SHORT PERIOD OF TIME. WE WOULD DEFINITELY MAKE ANOTHER PURCHASE AT SUBURBAN CHEVROLET.

trinitoyz

24 de jul. de 2011

On 7/23/2011, I called for info on a new 2011 Chevrolet Camaro SS. An internet salesperson responded, Mr. Steve Blakely, who was very kind and respectful. The following day, I visited the dealership, Suburban Chevrolet, and was greeted by the New Car Sales Manager, Dana Fishbein. Everything went smoothly in negotiations and transactions. The sales people I dealt with were knowledgeable and got right to the point. All in all, I would recommend this dealer to my friends and family since it was a pleasant experience. Also, I will do business here again.

troycandi

15 de jul. de 2011

We went to the dealership not to purchase a car that day but just to compare a equinox to a gmc terrain. Scott had approched us when we were looking at one of the equinoxs he was very friendly and asked us a few questions.We had done alot of research at home before coming to the dealership because we have a newborn, so we knew alot about the equinox just wanted to see in person what they looked like. He explained a couple of things to us that we were wondering about the equinox and next thing we knew we were purchasing a new black equinox:). We are so pleased on how smooth the whole process went. The customer service we had recieved was very friendly,imformative and would recommend our family and friends to go there if they are looking for a car.

mgalleher

9 de jul. de 2011

I found a GMC Yukon on the internet and submitted request for info. Sales Associate Steve Blakly was in touch with me within minutes. I had a very busy and time constrained work schedule. Steve and his staff were extremely accomodating in helping through timing issues. I am quite happy with my experience at Suburban Chevrolet and would reccomend a visit to Steve Blakly to anyone looking for a new or used vehicle.Mike GalleherStuart, FL

Caitlynnanne

3 de jul. de 2011

The contact I had with Steve prior to visiting the location was very pleasant and he was always very helpful and willing to do all he could. When I arrived to view the car it was very easy to talk to Steve and when I dud a test drive he was concerned about me actually being able to see how the car drove and took me on a rode that was curvy as well as it had a few bumps so I could see how the car drove. Any imperfections that I saw he was very willing to try to have it fixed or explain why it was there. I bought the vehicle and I am very satisfied with my purchase. I drove an hour to this dealership just to look at this vechile and they made the drive well worth my while and I very much enjoyed the service I received.

Rachel69

30 de jun. de 2011

Experience with the dealership was great.Scott Crowder did everything he said and I was out the door with my new vehicle in an hour.

actraveler

28 de jun. de 2011

I live in the Delray Beach Area and had been to all of the high-volume Chevrolet dealers (Maroone, Lou Bachrodt, Tropical, etc) and thought I had lined up good deals there. After reading some online forums, I realized that my deals were not as good as they could be so I went to the Chevrolet website to look for alternate similar vehicles within a 150 mile radius. I came across a car a Suburban Chevrolet. Their first shot at pricing was more than the others so I passed. I was contacted by the Sales Manager (Dana) the next day asking me what he could do to earn my business so I told him it was about price. Through a series of emails and texts, we negotiated a deal that beat EVERYONE. If Dana had not been so persistent (in a good way--not too pushy) that he would give me the best deal, I would have kept looking. I agreed not to discuss the price online, but I will say when I went to cancel my deal elsewhere and showed them my price, they could not believe it and refused to match it! Moreover, the sales staff, manager, and finance manager were genuinely thankful for my business. I would drive the 60 miles again just for the service and lack of pressure that the big guys push. The moral here is that while the big guys may push more cars per month than Suburban, you will not find a more price aggressive dealer to work with who really appreciates your time and business.

jaco123

27 de jun. de 2011

I found a used vehicle on Suburban Chevys website, but was a bit suspicious of the condition and price. However, after a phone call and face-to-face visit, I was completely blown away by their customer oriented, genuine, caring approach and honesty. I dealt with Patrick in sales, and found that he played none of the typical sales games with me. He was honest about the vehicle and all the facts checked out. In addition, he went above and beyond to answer any questions and concerns. They also did whatever they could to get me the lowest possible rate when it came to the financing. My wife and I are extremely pleased with our purchase, and will definitely be visiting Suburban Chevy for any future vehicle purchases. If you see a vehicle you like at their location, do not waste your time with other dealers; they will treat you well and sell you a intensely inspected vehicle. Great job guys!

SUPERSTAR74

26 de jun. de 2011

I WAS TOLD THEY COULD GET U FINANCE NO MATTER WHAT UR CREDIT LOOKS LIKE. WELL THEY LIED. I HAD 5K CASH TO PUT DOWN ON A 13K TRUCK AND COULDNT GET THE FIN DONE. THEY ALSO RAN MY CREDIT 24 TIMES SO BE CAREFUL WITH THIS DEALER. I THINK THEY NEED TO BE SUED FOR POSTING GUARTEE FIN ON THERE WEBSITE BECAUSE WITH 40 PERCENT DOWN IN CASH AND STILL CANT GET FIN DONE THEN THERE IS A PROBLEM. MY FICO SCORE WAS 609 A LITTLE BELOW AVERAGE, THATS A SUB PRIME BUT WHO CARES WHEN U HAVE 40 PERCENT DOWN. BE CAREFUL WHEN U GO HERE. EVERYTHING ELSE WAS GOOD ABOUT THE DEALER.

mikerice

23 de jun. de 2011

I have bought close to 9 vehicles so far in my lifetime (not a lot - but I'm in now way a newb) - I also worked in the Finance & Ins Dept of a dealership for a year or so - back in the 90's... so again - I'm setting the stage - that I'm NOT a "newb"... So my "humble opinion" is one that has credence and should be taken seriously... and here is my advice:You are an idiot if you shop anywhere else. (sorta kidding) The service department was fixing a friend of mine's car - and I happen to come across a car on the used car lot while I waited - the salesperson was absolutely the easiest going/laid back, and down-to-earth guy. Scott deserves the "likeability" award for the month. Even if the numbers had NOT worked out that day - I think I would have continued to shop on their lot. Great bunch of people.

aveltre

15 de jun. de 2011

We went to Suburban Chevrolet in Stuart to buy our 2009 Tahoe and were extremely pleased with the customer service we recieved from John Hobson. Not only did he make the experience as smooth as possible but his attention to detail and professionalism were refreshing to find in a car dealership. Everyone there was friendly and you can tell that they truly put their customers first. Not only did I get a great deal on a great car but I can truthfully say that it was the best car buying experience I have ever had. I am definitely going back to John for my next car. Tony V.

RMK

8 de jun. de 2011

Everyone I spoke with was very courteous. The saleperson did everything possible to help get me the best deal. The team was honest with me and treated me with respect.

bignate_23

1 de jun. de 2011

I inquired recently about a Mustang listed at an amazing price, and although my credit isn't great, I was promised that I would drive off the lot that day if I came in. Upon my arrival, the entire staff welcomed me and had the car ready for a drive. I worked with Patrick...he was a no-B.S. guy and demonstrated a great knowledge of cars and the products on the lot. He shot me straight, and helped me weigh the positives and negatives before I made an informed decision. As promised, they worked with my budget and got my payments down to a comfortable level, and before I knew it I was strapped in to my '09 Mustang with low miles and a price that completely blew the competition out of the water! I was amazed at how well Patrick and his team worked together to get me in this car...freshly washed and detailed...ready to roll. I said, "Patrick the only thing I don't like about this car is that it doesn't have leather interior." Within seconds he had a competitive quote for leather color of my choice...all added to the buying price with no additional money down! I was floored! To top it all off, when I finished buying the car, Patrick followed me to a relative's house to drop off my old camaro (which was 20 minutes away) so I would have the pleasure of riding back to ft. lauderdale in my new ride! Patrick even gave more than one follow-up call to make sure I was happy and all was well. I give this dealership and the experience 5 stars...hands down!

wnelson3178

24 de may. de 2011

I would recommend this dealership to everyone. The employees that worked with me were very kind, courteous and respectful. This was the first time I ever felt at home in a car dealership. I will buy my next car at this dealership also. The absolute best car buying experience ever in my life.

jimmarker

16 de may. de 2011

Traded two vehicles and a utility trailer and purchased two new vehicles all in the same day!!!! All tag work, GMS, Family First discounts done on a Saturday!!!! My wife and I are EXTREMELY HAPPY with the deal!!! Support finding an after marker cruise control kit and installer because the Cruze didn't come with it....I couldn't believe it! Bluetooth, XM radio, onstar but NO cruise control.

dmppcb

16 de may. de 2011

The salesperson was very helpful, he knew his product and assist getting the deal out the door at the agreed upon price. John followed up after the initial visit as promised and gave the correct information to assist us in making our mind up on which vehicle would best suit our needs.

urollout21

13 de may. de 2011

I had a amazing success story ,I told darryal and Larry I had no credit and they promised me that they could get me in the truck that I needed and they did!! James who is the detail mgr went above the call to make me happy with my 2004 surburban and even gave me a gift for no reason.I had a couple of personal request and Larry did what he said he would do. I am very happy with my truck even though it is a 2004 with 128,000 miles. My life long friend owns Spanish River Auto repair in Boca raton and he went over this truck and was amazed of the condition of this carfax one owner truck,no leaks,sound engine tranny and rear end.The tires were good and 50% on the brakes. Thanks Guys for a great truck Michael Buckley Vero Beach Fl.

ckmc47

13 de may. de 2011

knowledgable, friendly staff, held car I was interested in until I arriveed. I drove 50 miles to dealership because they had the exact Tahoe I wanted at a great price.Salesman Brahim Aboujja Was a great help with purchase while not being pushey. I will definatley deal with Suburban Chevrolet again.

Nella

1 de may. de 2011

After 205k+ on my Subaru Outback I decided it was time for a newer car. I decided what type of make, and model of the vehicle I wanted before going car shopping. I went to several other local dealers - none of these dealers provided the same inspection report as Suburban Chevrolet - so I felt much more secure going with a used car from Suburban, than anywhere else. Anything I wanted about the 2007 Saturn Vue that it didn't have, my sales consultant, Jack Hine, did whatever was necessary to make me feel more assured. (After the next 200k miles, I'll be going by Suburban first, before making any other car buying stops.)

gsallen01

20 de abr. de 2011

Scott was professional from the minute I walked into the parking lot. There was never any pressure to look at something I didnt want. He found me a great deal on a truck that matched what I was looking for. I had a couple of trade-ins that were pretty old and he worked out a good deal for me. Although I was giving him a hard time to give me a great deal on the trade-ins, Scott remained courteous and professional the entire time. He didnt feed me big lines of fancy jargon, try to confuse me or convince me of something that wasnt so. It is what it is with Scott. In the end we all went home happy. Scott Crowder is his full name and he was great through the entire process. I did not get a card from the "good ole boy" from Kentucky that worked with him and finalized the papers, but he was great as well. Thanks for a great experience, and I will be back here in the near future!

DanKnowles4264

9 de abr. de 2011

As I arrived at Suburban Chevrolet I bwas greeted by Brahim before I entered the showroom. I told Brahim to show me every Impalla on the lot Within 10 minutes I selected the car I wanted Now the only question was working out the price which we did in little time. I had told Brahim when we met that this would be the easiest or the worst sale he ever made. It turned out to be the easiest. The entire deal went well and he turned me over to Sal who processed the paperwork It was quick as posible I had my plates and Brahim drove the new car to my house to get my wife's signatures. I drove him back to the showroom and I was on my way, Before going to Surburban Chevrolet I read 47 customer ratings in detail They convinced me that if at all possible I wanted to deal with this organization. I was not dissapointed. I ended up with a better car than I had anticipated Dan Knowles

piccpete

8 de abr. de 2011

Always able to get appointment quickly, and for the time I request. I am offered shuttle service, loaner car, or to wait. Waiting room is pleasant, has coffee, and even donuts. Nice current magazines available, comfortable chairs, nice TV. Service is prompt, and efficient. This dealership and this service rep go out of their way to Every person with whom we have interacted has provided anything we might need. Steve remembers us, our family situation, and always has a smile. It is a pleasure to come here for service; I feel welcomed, and at home.

Rbauman10

12 de mar. de 2011

I worked with John Hobson on my new 2011 Chevrolet Silverado Z71 and it's was great. John was very detailed oriented and took care of everything I asked for. I would highly reccommend this dealer their team is first class!Great dealership and people to deal with. They make the transaction quick and easy. Thanks again Suburban Chevrolet! Another completely satisfied Chevy buyer!

susangu

28 de feb. de 2011

Peter was very friendly, understanding, and most of all honest! It was a pleasure to work with him in the purchase my awesome Suburban! I have never had such a quick and pleasant experience in a car dealership before. Peter bent over backwards to ensure that we left happy....and we definitely did!

Blondilocks

19 de feb. de 2011

Jack Hine was very professional and courteous to us for the entire time we were there. The dealership was quite busy when I went to test drive a car to buy and though the whole buying process took a bit longer than I would normally have liked, all of the employees were working as quickly as possible to satisfy all of their customers and Mr. Hine was especially friendly and helpful, even with my 3 yr. old daughter who was with me at the time. He offered snacks and drinks to us while we waited and personally took my new vehicle down to get some gas in it while I was with the finance manager, because it was actually on empty when we did the test drive.I was informed that the manager, Ben, was pulling in lots of favors trying to get me a loan because my credit was a little shaky so I appreciated him going the extra mile.And Sal Marciante, the finance manager, got us through the whole signing process in less than 10 minutes.The whole experience was very comfortable, I did not feel any high pressure for a sale and they seemed to go the extra mile to put me in a car I could be comfortable in.Thanks Guys!

traveler101

3 de feb. de 2011

John Hobson was the best sales representative I have EVER dealt with in buying an automobile (and I have bought many). He was truthful, respectful and attentive. He answered all of my silly questions with gentle patience. The whole transaction was effortless. He made sure I was comfortable with each step of the process. Because of John, and Ben Pridemore, who facilitated the financial transaction, I have a new outlook on auto dealerships. I recommend this dealer to anyone. I drove three counties to get there and was not disappointed.

damian01

30 de ene. de 2011

John was professional, and not pushy. Once I decided I wanted a new Cruze, he pointed out the important points on a vehicle in the lot. Others in the dealership helped me when I had questions and John was not available. I would strongly recommend Suburban Chevrolet.

BillScott

30 de ene. de 2011

Mike who manages the body shop had his body shop men repair my 1995 SS Impala after a tree had fallen on the car during a heavy storm "while I was driving it". My Impala is my pride and joy and I was devistated that the car's roof and windshield were damaged.The body shop reaired the car and made back to original condition and my BABY is back to original condition.I would recommend the body shop to any person i know that needs excellent work at a fair price.Bill Scott

jonested

26 de ene. de 2011

This was my first visit with my Saturn. Doug was great! He went out of his way to take care of my issues. I have been in customer service for over 35 years and enjoy seeing a dealer and employee that sincerly care about the customer's needs. Thank you....Ted Jones

sharkey4fun

25 de ene. de 2011

My experience was great. Everyone was very helpful and respectful. I would have to say, this was the fastest in and out time from test drive to leaving with the vehicle. Since I have been buying vehicles, this was the straight to the point, no haggling. I have bought vehicles from this dealership before when it was under different owners and I have to say this was a much better experience.Thanks to all

WAYNE GILLIS

23 de ene. de 2011

THE SALESMAN JOHN HOBSON WAS VERY HELPFUL IN OUR SEARCH FOR A USED CAR TO REPLACE MY 2006 PONTIAC VIBE WHICH WAS TOTALED BY A DRUNK DRIVER. HE LISTENED AND WAS VERY RESPONSIVE TO OUR PARTICULAR REQUIREMENTS IN A USED VEHICLE. WE WERE VERY SATIFIED WITH HIM AS A SALESMAN AND WOULD DEFINITILY RECOMMEND HIM TO OUR FRIENDS IN BUYING A NEW OR USED CAR. THE SEARCH FOR THIS CAR INVOLVED VISITING ABOUT 10 DEALERSHIPS LOCATED IN ST. LUCIE AND MARTIN COUNTY. THIS WAS A VERY PLEASANT CHANGE FROM THE NORMAL HIGH PRESSURE SALES TACTICS THAT YOU EXPERIENCE AT MOST DEALER SHIPS TODAY.

georgepamela81

10 de ene. de 2011

My experience was great. Everyone was very helpful and respect. They took the time to know us and what we wanted.We will be returning to buy another car and would let our friends know where to go. We did have a few minor things that needed attention and were taken care of the following day.

ashkeangel

29 de dic. de 2010

I went in for a new lease, 2010 Malibu. The was great with the exception that I was called to come back 2 times after the sale was complete to sign additional paperwork. The guys did make it up to me and filled my gas tank and promised to complete my first oil chang e on them. All in all it was a great experience.

jaletti

28 de dic. de 2010

Jack Hines was a very good employee and representative. He was fully knowledgable about the vehicles and equipment on the lot, gave full explanations of all details, was extremely friendly and professional, and was able to get me into a beautiful car at a great price. My experience with Jack Hines and Suburban Chevrolet as a whole was outstanding.

armstrong2483

27 de dic. de 2010

I was very happy with my experience with this dealership. John the salesperson was very friendly and worked hard to come up with a deal that worked for me. The final paperwork took less than an hour to complete and my wife an I were out of there in time for dinner. Would recommend this dealership and salesman to anyone.

Mary Ellen

26 de dic. de 2010

Having bought a few cars in my lifetime, I was never lucky enough to find a dealership, sales people or finance people who have made my purchase a very pleasant experience. Cordial, helpful, informative and honest is just saying a few things about all of them. No pressure to decide or purchase until they knew I was happy with my new car. Would highly recommend the dealership and all of its employees to all of my friends. Thank you all so much. P.S. Love the car!!!!!!!

twichr

18 de dic. de 2010

John was recommended to me by a friend of mine. My buddy called him up and told him what I was looking for and within 30 minutes he drove up in a 2001 Toyota Camry. He listens to what the customer is looking for and will go the extra mile to make sure the customer leaves happy. I will recommend John Hobson to anybody looking for a automobile.

rpaukstys

16 de dic. de 2010

I stopped by on my way home from shopping to look at the 2011 line of Chevrolets and had not intention of making a deal. Two hours later I drove away with a new leased car. This would not have happened if it wasn't for the excellant salesmanship of the person who held the door of the dealership open for me as I walked into the store. He asked me what my intentions were and I said I had I lease expiring on on Pontiac G6/V6 in three months and I was interested in looking at what Chevrolet had to offer since Pontiac was no longer in business. He did an outstanding job of convincing me to not only lease a Chevrolet but to make sure I did it then and there.The financial person I dealt with was very professional, as the the service representative I dealt with the next morning when I went in to have air put in the tires because they were closed the night before when I closed the deal.

Bill Cooney

15 de dic. de 2010

Both gentlemen were very helpful in helping me purchase a good used car. Jack was knowledgeable about car choice and Larry was a whiz when it came to finding finance that would work for me. I had initially looked at a Mazda RS but couldn't get out of it. Jack showed me a 2007 Taurus that was the better deal.

tonyroy3

9 de dic. de 2010

John Hopson was a very fine associate and found to be honest. Integrity was second to none! John was very professional and made me feel secure in my decision to buy from Suburban Chevy. Also highly recomend the service department. I have been bring my Chevy Malibu to the service department for nearly 3 years. Most recently Chris Russo in the service department has become my new service advisor after I bought my new chevy camaro. Outstanding employee Chris is. I will always ask for Chris when I need service and Now, I will reccoment John Hopson for all sales needs.

mollerdollar

3 de dic. de 2010

Wonderful visit. Did not feel pressured to purchase there and then. Did more shopping around at other dealerships and this one had best price, customer service and follow-up.We purchased our new vehicle from here and would return in the future to purchase others.

DeVoutedDeViant

25 de nov. de 2010

I'm a fairly young guy and have been searching for an affordable 2010 Camaro for a while. I knew I would have to wait until some used ones started appearing, but every dealership I stopped at discounted me before they even really got to know me. I got a letter from Capital One saying I was pre-approved for enough money to get the car I wanted, all I had to do was find the right dealer to help me out. My local guys were the rudest of any I talked to so I went all the way to Stuart from Fort Pierce, and when I got there I was greeted by John Hobson.Immediately this guy was super friendly and didn't write me off because of my age. I explained to him that I was interested in a Camaro and I got this letter, but I didn't know if it was real or not - He took a look and said something to the extent of "So which were you looking at?"John went on to show me a used one that just came in and when I saw it I knew immediately it was mine!That night he got the paper work done and I drove, unexpectedly, home in my new 2010 Camaro!It doesn't have the RS package, my only gripe, but I love it all the same!I don't think any other salesman would have been as quick to help me out, honestly. If you are in the Treasure Coast Area and looking for a new or used car, DEFINITELY stop by and see John John Hobson. Tell him Maurice McMillon sent you!

susanne2940

12 de nov. de 2010

Al was very helpful and He really knows his job. He was straight up with me and helped me to get the best deal. I purchased many cars in the past and this was the easiest and smoothest deal Ive experienced. I will recommend Al and the dealership to my friends.

emmabrooke

9 de nov. de 2010

I was met with a friendly professional greeting. John was extremely knowledgeable about my choice of vehicle and helpful to point out different options. He worked with me on the price and we were able to come to a reasonable agreement. He went the extra mile to win my business.Much appreciated.

St33lownz

1 de sep. de 2010

Bought a car from Al and couldn't have asked for better service. He got me more than I owed on my trade in and had me driving out in my new car in an hour. Wonderful dealership from top to bottom. Everyone was great. They even beat the interest rate I had with my own bank. Thanks!

tweety06

1 de sep. de 2010

The customer service I received was the best by far. John was very friendly and patient with me and was able to answer all my questions. I left feeling very satisfied with my decsion. I would highly recommend him to anyone I know looking to buy a car.

DWR

30 de ago. de 2010

Great, friendly, fast Service, great product, fair pricing. Great location, I don't what else to say I would recommend this dealership and especially John Hobson the sales rep we worked with. Service department was fast and friendly, car was very clean.

GTI MKV

22 de ago. de 2010

Suburban Chevrolet is not the stereotypical used car lot and salesman. Brahim, the salesman that took my initial call, called me back in 5 mininutes with satisfactory answers to my questions. After a test drive with Brahim and our initial negotiation I wanted to take time to think about the deal. I was able to take the car I was interested in to run an errand. After I accepted the manager's counter-offer that Brahim brought to me I was given the written offer form which had printed with all other terms the dealer prep and profit of $596. That was not the deal we had made. The manager discussed the charge that to me was a deal breaker. The manager and I settled on lowering other charges. I am happy with the product and service. I recommend Brahim and Ben as straight forward salesmen that gave me more satisfaction that I had expected.

etdmpeters

16 de ago. de 2010

Jack Hines was very easy to work with and provided answers to all my direct questions. Jack and the dealership were willing to negotiate with me on the price. They were also willing to hold the vehicle as I live on the other side of the state. While they offereed the extras at the closing, they were not pushy. I would highly recommend this dealership.

nstratton

16 de ago. de 2010

Everyone was extremely kind. I will recommend them to family and friends over all the dealers. From the beginning of our entry into the dealership everyone was kind and willing to help. You could see the team effort. John Hobson did everything to help us with the purchase of our first new car. Thank you for all your help.

ktem

11 de ago. de 2010

I wanted to let everyone know that if you are in need of service and want the best customer service this is where to find it. I have dealt with Don over many years now and always he offers his expertise and knowledge as well as making sure everything is done correctly. He is never bothered by my many questions and goes above and beyond when helping someone. I appreciate all he has done for me and my family!

missy42601

7 de ago. de 2010

My husband and I had a great experience buying a new Tahoe from Suburban Chevrolet. Everyone we dealt with (3 main employees) was friendly and helpful. The dealership was clean and even had new carpet (which my young baby appreciated walking on). Most importantly, we were pleased with the price that we paid for our new Tahoe and the price we were given for our trade. I would recommend this dealership to a friend.

rrpickering

30 de jul. de 2010

I was extremely pleased with Suburban Chevrolet. I like most people went in expecting to be there for hours and be taken for every penny I had. However my experience was the complete opposite. I walked in and was welcomed immediately. The entire staff was extremely friendly. I told them the problem I was having with my vehicle and that I had been told by other car places that the only way I could get the part fixed I would have to go to the dealership. I thought great I'm going to have to pay another place for a diagnostic test and then go from there. However, the service manager told me that he would go ahead and do the diognostic for free and we would go from there since I had an idea of what was wrong and I had just been to a place two days before. It ended up being a secondary air injection pump which he was able to write up under my emmissions warranty which saved me roughly $600-700. Which was a life saver for me. I ended up also needing a fuel injection system cleanse and an air filter which ended up costing me $277. They also went the extra mile and updated my cars computer for free and washed my car. I thought the fuel injection system cleaning and air filter was a little on the costly side but I wasn't about to complain when I did not have to pay for the diagnostic test which would have been $109 and the pump which would have been $600-700. They did all of this in about two hours and I was on my way. So all in all I had an EXCELLENT experience and saved between $700 and $800. I would highly recommend using this dealership for your car needs. I know I will be in the future.

miloolson3

15 de jul. de 2010

At Suburban Chevrolet every one that is employed at the Stuart,FL location knows their job! Better then ANY other dealership in south Florida. My name is Milo Olson III. Some months ago I was in the market to purchase a new 2010 Camaro and since I was a cash buyer I could have went anywhere to order my own personalized Camaro. I have to be honest here. I could have saved money buying my car at multiple dealerships. The reason I purchased the car at Suburban was their attention to a level of customer satifaction that is virtually unheard of in the automotive industry. The sales team was great but being an owner of a local business in Stuart, FL who employs 80 people I can tell you that it is not just the deal it is also service after the sale that counts. I had some issues with my camaro ( some not related to GM at all.) Danny Kucan and his team handled all of them with the highest respects for myself and the situations I was going through. Some of my employees have recently purchased from Suburban with identical results. My wife currently drives a 2007 Tahoe LTZ and we are getting ready to trade it in within a couple of months. As long as Danny Kucan is still employed there, we will be purchasing from Suburban Chevrolet. Owning a serviced based multi-million dollar business I would count your blessings with this guy. He runs a tight ship over there and I have not offered him a position here because, I own a Insurance Restoration Contracting Company. Not an Automotive dealership. But it is nice to know there is somebody else in Florida that takes pride and ownership in there profession and where the customer TRUELY comes first. Bravo and well done Suburban Chevrolet. A loyal new custermer. Milo Olson III

swartzdm1

10 de jul. de 2010

I was looking for a new Tahoe and was fortunate enough to meet John. He was extremely helpful in finding me the EXACT vehicle that I wanted. John pretty much spent the entire day with me making this deal possible. He knew what I wanted to pay and didn't quit working until I had my Tahoe! I previously visited other dealerships and did not feel as welcome as I did at Suburban Chevrolet. They did not take the time to listen to what I wanted or put forth the effort to work with me.I would definitely recommend Suburban Chevrolet for your next vehicle purchase and be sure to ask for John Hobson! Thanks John for everything!

judyspsl

1 de jul. de 2010

I was looking for a replacement car for my daughter and explained to John Hobson, what my maximum financial price was. He took the time to consider stock available and when we didn't find an immediate fit, he continue to watch for us. Within a few days he had what we hope will prove to be a good fit and kept the price at exactly what I told him my limitation was. I recently read a "complaint" webpage written under Coggin Honda where the buyer was jerked around on the price even though he was very explicit about his limitations and requirements. He will not deal with them again and I believe this is a common problem with most dealerships. Dealers wait till you are excited about the car, then spring on the extra fees and the "well we can't quite make your price work, but it won't be that much more!" Doesn't work for me.....like most people, I know what I can spend and spent the maximum I had. Here's hoping my daughters 2006 Malibu last a long time! Thank you for your help John!

ukwildcat15

24 de jun. de 2010

My wife and I had a wonderful experience buying our car from Suburban. The sales staff were all extremely helpful and friendly, and were more than willing to answer any and every question we had. Sal, who helped us get financing, was absolutely awesome! Not only was he able to get us an amazing rate, he was also able to help us deal with a very difficult registration... We bought our car right before we had to move out of the state, and Sal was able to still take care of everything for us even though it was an out of state deal. Our experience was so good we will definitely be driving back, from Georgia, when we are ready for our next vehicle!

mfbemail

20 de jun. de 2010

Everyone was very professional and very personable. I did not feel pressured at all and felt comfortable throughout the process. The deal I got is exceptional. The car and financing is exactly as promised. The dealership is very neat and clean (especially the ladies room).I am extremely satisfied and hope to have a long very pleasant relationship with Suburban Chevrolet.

georgegar

16 de jun. de 2010

I went out searching for a car as a student with insufficient credit, but the guys at Suburban Chevrolet worked it out and gave 100% effort in helping me find an affordable car within my standards in a timely fashion. They were very warm and welcoming, and always greeted me by name in a friendly manner. Car dealer John Hobson was especially helpful, and I saw a great deal of patience and sincerity in him. I would confidently recommend him to anyone searching for a car, new or used, because I know he would TRULY help you find the car YOU want, and not what THEY want you to buy. Suburban Chevy is a great place to receive gracious, selfless service in buying a car, and they will work with whatever you bring them. They also have a great used car selection.

saqualls

16 de jun. de 2010

When the other dealers couldn't and wouldn't work with us on the deal due to our trade in John took his time and worked with us and we got the truck we wanted and a great price and we got out of our trade.John showed us many vehicles and test drove us in a few till we found one we liked. Being a girl I find it very uncomfortable going to dealerships but John was super nice and very friendly and made the deal happen. Thanks John Hobson and Ben Pridemore for making this deal happen. Stephanie

sm096

13 de jun. de 2010

I walked in on a Wednesday Around 1 pm an I could not believe the amount of customerstha wr in the showroom. I dealt with Sal Farina, Ben Pridemore and the finance guy Sal Marciante. I was looking for a Equinox and after visiting at least 4 other dealerships I would have to say I got the deal that I was looking for. Great people great product and overall satisfied. We all have opinions on purchasing vehicles and visiting dealerships just throw those opinions out the window when you visit Suburban Chevrolet. EXCELLENT EXCELLENT EXCELLENT, thanks guys.

psychologist

10 de jun. de 2010

I had a Pontiac G6 and I was looking for something with a bit more gas mileage that was sporty as well. I purchased a Malibu LT from Suburban and couldn't be happier.Ben Pridemore and Brahim worked together to come up with the best price not only for the vehicle but for my trade as well. Suburban was one of the first dealerships that I have dealt with who didn't try to screw the customer when the opportunity arose. I have also used the service department for a couple of minor warranty issues as well as oil changes and tire rotations. Don Hamilton and Steve Eckstein do a great job in writing up my vehicle quickly plus they make sure I have alternate transportation. Danny Kukan (service manager) is actually visible and always there to help the customer.Thank you Suburban

Porkchop89cp

9 de jun. de 2010

I had a 2009 Pontiac G5 and traded it for a 2010 Chevrolet Cobalt LT. What a fantastic deal I got at Suburban. I still have one year of college left and have really racked up the mileage on my G5 going back and forth to school. The Cobalt is a great car, good gas mileage and fun to drive. I wanted another model but Paul and Ben (the managers at Suburban) sat down with my dad and I and explained the pros and cons about the 2 models I was looking at. This was really helpful to us. Paul also got us more money in a rebate because we used GMAC financing versus our credit union. All in all, a great deal. Thanks Paul and Ben.

Aerobixhp

9 de jun. de 2010

I'm not in the habit of writing reviews for any business let alone a car dealership. My husband and kids love Suburban Chevrolet because of the great service they receive all the time. I can go about my daily activities without worrying about my family or their cars breaking down because I know that they are well taken care of by Suburban.Thanks Suburban Chevrolet.

Ericcapt777

9 de jun. de 2010

What a pleasure to finally deal with a dealership that prides itself in honesty and integrity. This is something that has been lost in recent years with deceiving advertisements, smoke and mirrors, etc. I highly recommend Suburban Chevrolet to anyone who really knows little about purchasing or maintaining cars .... like me *s*Thanks for making this a pleasurable experience.

BillScott

6 de jun. de 2010

Dan Kukan was always available and could answer all questions. Work was completed in a timely matter. Work was great and found a potential problem and called to be sure they were authorized to make the necessary repairs. the vehicle was wshed prior to delivery.

jk0357

3 de sep. de 2009

We just purchased a car. The dealership took the time & effoft in finding the right car that would get us approved for financing. In today's economy, the bank's have become more restrictive in their lending practices. We had first attempted in obtaining financing on our own. Unfortunately, this proved to be negative. So, we went to the dealer & they worked the numbers to see if the car was affordable. Suffice it to say, the car was reduced again to ease the monthly payments. in all, the Rep.s' at Suburban Chevy were accomodating. If there were items on the contract that needed clarification, the staff mentioned above were always eager to resist. I would recommend this dealership.