jeleex66

7 de oct. de 2016

My experience was very pleasant. Bradford was professional and very helpful. I knew what I wanted when I walked in and how much I was able to pay and he made it happen.

David Bean

3 de oct. de 2016

I didn't expect the level of professionalism from all the personnel encountered during my purchase of a new vehicle. Actually, I didn't expect to purchase that day but they took care so seamlessly that I didn't want to do the test drives at their competitors. A pleasure all around.

VERNON WILLIAMS

1 de oct. de 2016

Jose was great with helping my wife and I find a new vehicle. He was patient, kind, and very informative with us. I highly recommend Jose to anyone interested in purchasing a new vehicle. I definitely look forward to purchasing my next vehicle from Jose.

Quay8118

27 de sep. de 2016

I was trying to find a new car as my old one wasn't working anymore and this dealership gave me the price I wanted. Really friendly environment.

Jeff H.

27 de sep. de 2016

I was a Ford man, but we looked around and are so glad we did! We love our Tundra! Jose was very patient with us as we took several days to decide on the vehicle. I think we drive about every one on the lot! Overall everyone was very friendly and helpful.Marvin is a true wheeler and dealer, but is so pleasant about it!! The price negotiation took a little longer than my wife would have liked (she wanted to go in and come out in five minutes), but it was worth it to get the good price we did for the vehicle. We love our orange truck and will be back to Vann York in the future whenever we are looking for other vehicles. We are very pleased with Jose and everyone at the dealership! We felt like family.Jeff (& Allison)

Happy w/Camry

22 de sep. de 2016

I was looking for a car with great fuel mileage and had done some comparison of the Camry and the Accord. My experience with the folks at Van York was one of the best I've ever had. The sales team helped me compare and contrast the pros and cons of both models. They were completely objective and listened to my needs and never once pressured me to make a decision. In the end both cars would have been a good choice. I feel like I received a fair price and I am looking forward to many years of service in my new Camry. Thanks again to the staff at Van York!

Daniel4264

21 de sep. de 2016

This was a great experience at vann york. We came to look at a car on line and end up getting a different one terrence was a wonderful salesman and they even fix the scratch and ding in the car we were very please with our experience and when we want to buy again we will come back to Vann York Toyota thank you so much.

satisfied

13 de sep. de 2016

My sales agent was Brad Severance. An excellent agent that took my preferences about price, color and other options into consideration and helped to make my Toyota Avalon a reality! Very professional and helpful! Great agent with great heart!

Jeffro

31 de ago. de 2016

Richard Hartmann was my sales agent and he got me a killer price on a new Camry. I emailed and asked for his best and final out the door price and Richard made a very good offer I couldn't refuse even though I live 6 hours away in West Virginia. He was very helpful and courteous and went so far as to take our dog out of our car and walk and water him on a hot day while we signed some papers. Thank you again Richard . All the staff were friendly and courteous and helpful. I would buy from this dealership again . Highly recommend!

gg

28 de ago. de 2016

Randy was excellent in his kindness,knowledge,professionalism and manner in which he handled our purchase of a 2015 Honda Pilot. He understood our needs and treated us with respect in regards to our timing and need to prayerfully consider our purchase. Need to capatilize on his experience to model and teach others on how it should be done. Very pleasant experience! Did not care for extended warranty presentation by ??. Very pushy and scripted approach. Gave us a recommended option and then a phony "wait a second" I have found a better option. He might want to change his digital photo album to be out of customers view.

Jhmb712

25 de ago. de 2016

Very caring salesman! Worked with us on the deal/ price we needed to trade. Very pleased with my new car and will deal with Randy Hardin from now on.

Judy Kathleen Thompson

19 de ago. de 2016

To all those Toyota Lovers out there who are seeking to buy or lease a new or used fine quality Toyota motorcar, I am here to tell you that you would serve yourself well by looking up Mike Reid at Vann York Toyota in High Point, NC. Mike is the consummate professional in every way: He's knowledgeable, thorough and thoughtful; Mike listens to you and he makes every effort to understand your needs, and then works very diligently to meet those needs, all the while working diligently to exceed your highest expectations.Car buying can be a very arduous, tedious and stressful adventure, but not when dealing with Mike Reid of Vann York Toyota. Mike's cool demeanor and no-nonsense approach will help to make your complete car buying experience a most memorable and enjoyable experience. As an author and small business owner, I conduct myself with honesty and integrity in all my business and personal dealings and I expect nothing less from those with whom I transact business. Mike Reid fits the bill as he is the epitome of a stellar service provider who conducts himself at all times with honesty and integrity, always putting the wants, wishes and needs of his customers 1st. Go see Mike Reid at Vann York Toyota in High Point, NC if you are considering a fine quality new or used Toyota and see for yourself what a pleasant experience car-buying can be. Tell 'em Judy Kathleen sent ya!Bye for now, and best in all you do,Judy Kathleen Thompson

pam76

11 de ago. de 2016

Eddie was very helpful in listening to what I was looking for in a vehicle. We had just moved into the state and this is the first dealership we visited. My husband and I both liked Eddie's demeanor and decided we would try to buy a car from him. He called to tell me that he had one that he thought would meet my requirements and urged me to come in and test drive. He followed up on his phone call but he was not pushy or annoying. Every employee that we came into contact with at the dealership was friendly and made us feel welcome.

CamryDriver

8 de ago. de 2016

I've visited this service location a few times, and each visit has been progressively worse than the previous. There is no rhyme or reason to their "intake" process; no one greets incoming customers or even smiles at us; their information is vague and incomplete. Upon completion, they simply hand you the keys to send you on a search for your vehicle in the vast lot. They didn't even reset the "maintenance required" system in my car.

Kimball54214

8 de ago. de 2016

We had a great experience buying our car. Our salesman was efficient and prepared and helped the process move seamlessly. We are very satisfied with the service.

VISWAS

23 de jul. de 2016

We went there to buy Toyota Camry and we were almost done with the pricing as we had a quote. Manager Glen interfered and arrogantly asked us to get the quotes in black and white as he needed proof. He was not even courteous while speaking. I feel management needs him to send him for customer service etiquette training. I request others not to deal with this manager if you are visiting this dealership. Toyota is very good company unfortunately with such sales persons the company gets bad remark.

Jhacker10

21 de jul. de 2016

Everything was smooth and easy! We were well taken care of and got a great deal. Mike Reid is a genuine salesman and what's best, he never made us feel uncomfortable by pressuring us with the sale.

Jose

12 de jul. de 2016

My wife and I have been looking to purchase a 2016 RAV4 XLE in Silver with ash interior. We met with Bradford Severance with our requirements and he was able to find exactly what we wanted at a price that was $1400 less than another dealer had quoted. We signed the necessary papers and he told us "a few days".Less than 3 days later, he called and said the car was at the dealership. I explained that my wife was unable to drive and he offered to deliver the new car to our home and complete the paperwork. He went far and above what we expected from him. Vann York, you have a great asset in Bradford; Don't let him get away from you!!!

moore8846

11 de jul. de 2016

Christian Diggs provided a wonderful experience for my purchase. He was low pressure, extremely understanding and very patient with us. We are thrilled with the Corolla he helped us to purchase and we are looking forward to dealing with him again in the future.

4DHickman

8 de jul. de 2016

I thank God first an then Mr.Terrence East for a great job. He is a great salesman I was really please with him for helping me take home my 2016 Corolla.

Carol

7 de jul. de 2016

I just purchased a RAV4 from Vann York Toyota. Goodloe Napier, III was helpful, informative, knowledgeable, and most importantly he did not make us feel pressured. I would recommend him to any one who is looking for a new or pre-owned vehicle.

Eileen

1 de jul. de 2016

The salesman, Charles Martin, listened carefully to our requirements and helped us negotiate the buying process. He was very helpful and professional, explaining everything as we went through all the steps. We now have a great new car and buying from Van York Toyota was a very positive experience.

Bertha O'Neill

23 de jun. de 2016

I was given great service, attention and was shown several cars that i wanted to select from. Charles was very courteous and easy to talk with. I felt comfortable and very at ease at Vann York Toyota. The entire staff was friendly and helpful. Wonderful experience for car shopping!

Charles

22 de jun. de 2016

I had an awesome experience buying my 2016 Toyota Tacoma from Vann York Toyota. I gave the salesperson, Bradford Severance, all the information about the truck that I wanted over the phone. Within days, he found the truck and had it on the lot. Bradford Severance found the perfect truck for me with everything I wanted and more. He was very cordial and he never made me feel pressured into buying from him. In addition, Bradford Severance and Vann York Toyota gave me the best price I could find from VA to GA...believe me I looked. Finally, I would definitely buy again from Vann York Toyota and Bradford Severance because I enjoyed meeting each and every one of the other employees I met that day, and mostly, because Bradford did everything he told me he would do for me and then some.

Candace777

18 de jun. de 2016

I had a wonderful experience. My sales representative Randy Hardin listened to what I wanted and helped me find exactly that. I am a Satisfied customer!

jtvic

11 de jun. de 2016

This was our second time to purchase a vehicle from Vann York Toyota and working with Keo and Marvin. They make the car buying experience enjoyable.

Toast

9 de jun. de 2016

Manyango Wilson is a blessing to Vann York Toyota. His professionalism,competence and knowledge of cars was 120% Thank you Rev. Manny for my little Chariot Spark from Heaven. M. L. Eldridge-Lewis

Pthbbgc

8 de jun. de 2016

Initial sales interaction was professional and efficient which I appreciated. Terrence and Marvin were particularly positive and helpful, as was the front desk receptionist. Follow up items in the days after sale completion, however, were very disjointed and left the customer to chase several loose ends. Service department completed a work order, then parked vehicle just outside the window while service rep went to lunch. Customer was left to wait and eventually asked 2 other idle service managers for assistance. They immediately processed the service paperwork, and customer was no longer waiting while the completed vehicle was sitting just outside the door. Overall Vann York seems to be a solid sales team but has some internal customer service items that could be improved.

MLewis

1 de jun. de 2016

I thoroughly enjoyed my car-buying experience at Vann York. Diesel Dan provided outstanding customer service throughout the process. I'll certainly recommend Vann York Toyota to friends and family looking to buy a car.

TGallimore

30 de may. de 2016

The best dealership I have ever delt with hands down. Blake Steere was by far the best salesman I've ever worked with also. I can't stand a pushy salesman and he was exactly the opposite. He went above and beyond to make sure I got everything I wanted and that I was happy with the deal. I will definitely be buying my next vehicle from him again!

Golfguy82

27 de may. de 2016

This was the first painless car purchase I have made. Blake delivered outstanding service throughout the process. There was no pressure. Ronnie also delivered excellent service. Love my new car!

Garcon9

25 de may. de 2016

if you need a car, go there and they will make sure you have the right car and treat you with respect. Marvin and Blake is the man to talk to.

bose99

24 de may. de 2016

Good job done throughout the entire process. Had good knowledge of the car and handled all documentation etc very well. Rodney was very friendly and helpful and made sure everything was covered before finalizing the deal.

cdw411

16 de may. de 2016

Went to the dealership from Asheboro/Randleman area for better selection of Tundras. The salesman, Charles, was pretty straight forward with what he was able to do with the price and worked Friday night and Saturday to put me in a great new truck. Had a little misfortune getting my truck that Saturday due to a mechanical issue that needed some attention, but he did put me in a new Rav4 for a few days until my new truck was ready. I believe this is third vehicle I've purchased from Vann York so I would say they are doing something right.

Camry

16 de may. de 2016

Sales person did excellent job thru the entire process. Excellent dealership. This is our second vehicle purchased here and have recommended others, they bought from here as well. They live in Raleigh.

collett1

30 de abr. de 2016

Buying our car from Bradford Severance was great. He took good care of us and was easy to work with. We would purchase a car from him again!

Lhop

29 de abr. de 2016

They honored their word which is huge and incredibly meaningful. Thank you so much for sticking to a deal that was agreed upon. You made my mom so happy

Ree

26 de abr. de 2016

Sometimes as a female it is difficult to deal with car dealers. I felt like I was handled fairly and respectfully when buying my last car. This would be the second car thAt I have purchased from Vnn York Toyota.

Mary Gill

23 de abr. de 2016

I have purchased several cars here and just wanted to return because I have always been pleased with service, sales personnel and always getting a good deal and great car.

Paige_thacker

18 de abr. de 2016

I know what a dread it is to car shop, but Van York and specifically my salesman Christian Diggs made buying my very first car a dream. It was so easy. When I arrived he had the car I was interested in pulled up front! He was knowledgeable and when he didn't know he was prompt to find out. Christian went to bat to negotiate the price and extras that I wanted and I left with my dream car and more! Thank you thank you!! I never thought I would be able to afford the 4Runner that I wanted and Van York made that possible!! Y'all rock!

4eyes

14 de abr. de 2016

Randy did an excellent job. He answered all questions and provided all assistance with ease. He was great to work with and did a super job with helping me get my car at my reasonable price. I would buy from Randy again.

beckyv1

14 de abr. de 2016

Vann York is one dealership that values customer satisfaction. Our salesman was knowledgeable and helpful in guiding us through the process of buying a new truck. Unlike other dealerships, the senior management at Vann York makes you feel special and that they care about you and try to assist in making the best deal possible. This is the reason we keep returning to this dealership even though we live in Winston-Salem. The only negative comment that I can make is requesting that the Customer Care Center not call numerous times. I request to be placed on the Do Not Call list as this is very annoying.

mcromer1981

13 de abr. de 2016

We bought 2 new cars from Vann York and found it to be an excellent experience. We were upside down on 1 of our old vehicles and Terrence found a way to make it work for us. They got us out of the negative equity side and now we are 2 vehicles on the good side of both. They worked very hard to make this work and I appreciate all of their hard work.

EarlSN2368

13 de abr. de 2016

They are very friendly people to work with and they made my family feel like we were at home. I highly recommend them!! Goodloe was extremely nice to my whole family the day we came and he was very honest.

Straitvette

12 de abr. de 2016

We went into Vann York for the vehicle exchange program. We found a 2013 Kia Soul that had just been traded. Working with Bradford Severance and Manny Wilson was a good experience. They were able to put together a sales package which end saved us $30.00 a month on my wife's car payment. But the best thing was the sales package on a 2016 Tacoma. They were able to accept my trade of a 2015 Chevy Colorado and put me in a new lease of $6.00 more a month. This was the best car sales experience I have ever had in NC. Bradford and Manny are great to work with. There have been a couple of post sales issues that have been addressed with Bradford and Manny and to date an effort has been made to correct and resolve them. But overall I still hold this sales experience as a 10+

Sunnypham908

12 de abr. de 2016

Excellent In every aspect! Great customer service and very respectful environment to be at. They take great effort in there work and try their best to make you satisfied.

Happy customer

11 de abr. de 2016

we had a very pleasant experience w dealership and Internet salesman, Terrence East. Bought a great pre owned car at a very fair price. They responded to our calls quickly and were very professional. Very happy w our purchase.

austintx56

9 de abr. de 2016

Last week was a disaster! I wrecked my 2008 Prius coming home from work. I loved this car - Mike Rose found it for me a little over 2 years ago and it WAS a great car. I was sick to find out it was being totaled on a Monday and called Mike to beg him to find me another used Prius as nice as that one on Tuesday. Mike has outdone himself again! Wednesday morning at 9:30am Mike was standing next to my next 'dream" car when I pulled into Van York's parking lot. I drove this 2010 Pearlized white Prius in excellent condition for 15 seconds before I knew I had to have it. Mike...You had me at Heated Seats!! Everyone at the dealership made it easy for me handling all the details of loans and paperwork. Thank you as well to Vince Retorto! I was out the door before noon and driving a beautiful 'new' car. Grateful to Mike and the team at Van York for a great car at a great price!

haggai

8 de abr. de 2016

I have never bought a car here before and after buying this car I will recommend my friends to shop here. Keo Xayavong is an excellent salesman.

susan P

8 de abr. de 2016

I worked with Michael Reid at Vann York and they followed thru on everything . I bought my car without actually driving it first. They found the exact car I was looking for and made sure the entire process was as smooth as silk!

James

7 de abr. de 2016

Extremely nice and polite, a pleasure to do business with. He was very important in my experience in buying a new car. I feel like he went out of his way to help.

1st Toyota

4 de abr. de 2016

I recently purchased a Rav4 Hybrid and I found the experience to be pleasant and the sales staff was 1st rate. They found the exact car I wanted (color) at another dealership and within a few days it was ready for me. I found their pricing to be reasonable and Jose Bustillo is a great salesman.

Happy Buyers '16

4 de abr. de 2016

My husband and I recently purchased a new 2016 Toyota Camry from Mr. Rose, Van York Toyota, and we must say, it was truly a pleasure in dealing with him. We had spoken with Mr. Rose in the past about a future purchase and at the time, he never pressured us, however he always kept in touch in a professional way. With both his honesty and "straight talk", he is clearly the best salesman we have ever had the pleasure to work with. We would highly recommend both him, as well as Van York Toyota, to all future car shoppers. Thanks Mr. Rose !!!!!

unsatasified

3 de abr. de 2016

I HATE THE PICKUP THEY SOLD ME AND FOR AN OVERINFLATED PRICE. WILL NEVER RETURN THEREI WAS TAKEN ADVANTAGE OF AND AM STUCK WITH THIS PICKUP AND CAN DO NOTHING ABOUT IT

Wmatt49

2 de abr. de 2016

Superb salesman(Terrence), Great finance, wonderful deal(Truecar), and last but not least a superb car that has already taken us to Florida in style and comfort. Can not say enough good about the entire dealership from the moment we walked into Vann York till we drove off the lot in our new RAV4. :-)

Straitvette

1 de abr. de 2016

Recently we purchased a used 2013 Kia Soul from Vann York Toyota. The entire process was outstanding working with Manyango Wilson, Bradford Severance and Vinnie in finance. I would rate our experience as excellent. It was so good, on the following Monday we went back in and I traded off my 2015 Colorado and leased a new Tacoma. This process was also excellent again dealing with Bradford, Manyango and Ronnie Barnes in finance. The car we traded in on the Kia was also purchased in 2011. I would definitely buy my next vehicle from Vann York

Bee8

31 de mar. de 2016

I was able to find the vehicle that I was looking for and feel great about my purchase and the professional way I was treated by Mr. Hartmann and the rest of the staff.

tommy70

14 de mar. de 2016

My review is based on my salesman. He is the reason I will come back. The other parts of the dealership were great. It was a good experience.

dissatified069

8 de mar. de 2016

On 10/8/2015 after finding a vehicle online I traveled to Vann York Toyota in High Point NC. It was a 2004 Volkswagen Jetta GL Sedan with 117223 miles. The carfax showed one owner and good service records. Our sales person was Bradford Severance he was a pleasant man eager to make the sale. I am disabled and the car I purchased prior was a complete let down. I informed the sales staff of my prior disappointment in purchasing a used car. I asked if the car had all mechanical serves preformed and up to date and was told it was up to date and a good car they had checked it with their master mechanic & it would be a great car for me. On 10/10 the air conditioner sopped working so we brought the car to the service department. They fixed it or so they claimed and we drove home only to find out it was not fixed and the check engine light came on. We were told by our sales person and by Corey Thomas the sales manager we had a 30 day 3000 mile warranty. They took the car back into the shop on 10/14 their master mechanic found they were unqualified to service my car so they sent the vehicle to Flow Volkswagen. We were promised that not only would they address our issues but that they would authorize Flow to check the car from top to bottom. A week later we got our car back, When we picked it up we were told by our sales person and the sales manager to not bring it to their service department anymore because they were not qualified to fix it. On 1/26/16 the car overheated & several symbols came on the panel. We took it to Flow again after checking our car they found the water pump was cracked, the serp. & T belt were cracked 2 tire rods were improperly installed & the outer CV boot was damaged & the breaks needed replaced. The total bill came to $2069.69 to fix what was improperly preformed by Vann York Toyota. This was all things we were assured by Vann York Toyota had been preformed by their service department, no to mention the fuse box was melted. We also found out that when they first sent it to Flow they had only authorized repair of the A/C not a total check of the vehicle. We called and the staff was rude and would not allow me to speak to a manager stating we should bring the car there contradicting what we were told. They would not help. After filing a complaint with the Better Business Bureau Vann York responded with they would do nothing.

huff50

8 de mar. de 2016

Vann York was great at facilitating the purchase of the car that I really wanted, an Avalon. Brad Severance was very professional in assisting me to view the inventory and making my selection to my satisfaction.

Cargal13

5 de mar. de 2016

Vaan York Toyota offered me great service at very affordable price. I highly recommend to go to this dealership for quick and smooth process of buying a new car.

Hughesjake614

4 de mar. de 2016

Made a distance sale. Called in and talked to Charles Martin. Busy man but there's a reason for that, he's the best there. He always followed through in a timely manner. Went above and beyond for me, laid out all my options, and gave it to me straight. 10/10.

flazina

26 de feb. de 2016

These three guys sold a car to my niece and grandmother that was over priced, at an extremely high interest rate and with added optional services. They basically took advantage of my family members who are less knowledgeable about purchasing a car. Never will I or any other person I can convince buy a car from Vann York in particularly from Terrell, Terrence or Ronnie.

ncemt472

18 de feb. de 2016

I only stopped by to look at a Tahoe and ending up leaving with a Toyota. Dan was very helpful and the staff is great!!! Would recommend this dealership to everyone.

ulita7

16 de feb. de 2016

Our salesman, Justin Spaugh, was wonderful to work with. He had all papers ready when we arrived the next day to pick up car. We would definitely deal with him again as he was very professional and did all he promised.

khanma

15 de feb. de 2016

SALES PERSONS ARE ARE VERY HELPFUL .PAPER WORK DEPARTMENT VERY EFFICIENT .EVERY BODY TRIES TO HELP TO FIND PERFECT VEHICLE FOR THEIR CUSTOMERS.ME AND MY FAMILY MEMBERS ALWAYS BUY FROM YAN YORK SINCE 2000.MY NEW TUNDRA IS 13 th CAR IN OUR FAMILY .

mountain grandma

13 de feb. de 2016

We were just beginning to look for a new Highlander and Vann York was our first stop. The salesman was so knowledgeable and worked skillfully to understand our needs. While the exact car we wanted was not at the dealership, Jose fully explained the differences between the models, options, and accessories. He did not try to sell us the most expensive model. Once we began talking numbers, Jose and the sales manager worked to make our deal a good one, and made the sale happen. We do not often buy the first place we shop, but everyone was so gracious, knowledgeable, and eager to meet our needs that we knew this was the place.

jimkend2000

11 de feb. de 2016

The sales experience was hassle free and not a pressure sales experience. The sales person did not try to get you to buy add any ons and options i didn't want.

Atticia67

10 de feb. de 2016

I went to other dealers, but seemed to spend hours there leaving empty handed. At this dealer, I communicated with the salesperson by email and phone first, so when I went to the dealership and test drove the car, the deal went quickly. I believe I got a fair price for my new car and for my trade in.

Highlander2016

9 de feb. de 2016

Mr. McKeller was very personable, professional, and available to answer all my questions and orient me to my new Highlander. It was the most positive experience I have experienced in buying a car.When I had a problem one day after I bought the car, he walked me through steps to correct it, and referred me to William to show me the resolution. Then he came out when he saw me talking with William. I appreciate that he didn't just send me to William, but took the opportunity to both support me during the simple solution, and learn about it himself.You are fortunate to have a salesman who has a good balance between customer and dealership needs. It was a pleasure working with Keith and the rest of the sales team. Another very important reason I continue to buy my Toyotas at Vann York is William in the service department. He has always worked with me regarding any service I have needed on my previous Highlander.

SilentButDedicated

5 de feb. de 2016

I'd been thinking about a purchase for a while but really only went to the dealer to check out a particular model to see if it would fit my large (6'2") frame. The sales agent started with a through explanation of the technology in my vehicle. I then looked at and drove several cars, and was even able to take one for several hours. The price was good so there wasn't any real haggling, and I also provided my own financing so there were no issues there. I was made aware of the extended warranty options, but felt no pressure to purchase, which I didn't. I did have to wait a little for the certification process to be completed, but that included getting new tires and a full tank of gas, so it was well worth the wait. Everything I know about Van York is positive.

Jackie Johnson

27 de ene. de 2016

My salesman Mike Reid was very knowledgeable about his vehicles on the lot. I find him very professional and honest. This is my second vehicle purchase from him. He stands by his word and found me what I wanted. Thanks again

bg5404

27 de ene. de 2016

Very easy transaction. Jose was professional and knowledgeable. I had done my research on my new vehicle and knew what I wanted. The Rav4 that I liked had a small scratch around the door lock...and Jose said NO Way....He went above and beyond...and had me a another identical car by days end. I went home happy with my new vehicle

Allison

24 de ene. de 2016

Originally, my husband spoke with a manager and worked out a price for a new 4runner. The Model we wanted to purchase was not in stock, so we were told to come in on a Monday (when the vehicle would be arriving (to finalize the sale). When we arrived, first the vehicle hadn't even arrived, and it was as if the manager had no idea who we were (and didn't want anything to do with us, even though we had made an appointment to be there). Them manager quickly put us with a younger dealer (Justin). Justin was wonderful to work with and immediately made us feel like he actually wanted to make a sale (and that we were important). The 4Runner that we had originally agreed to purchase (with the manager) was not in stock even after we took time out of our day to come in that Monday, and days later, when it finally came in, it didn't have the "extras" that we requested. Justin searched until he found what we were looking for, gave us the price that we were originally quoted with the manager, and got us into a loaner vehicle until our new 4Runner arrived. It took a week longer than expected to receive our new vehicle, and miscommunication within the office was experienced as I had several calls asking how we were enjoying our new vehicle (when we still had not received it). However, when the vehicle did finally arrive, Justin contacted us immediately and was prompt when we came in to pick it up. We LOVE our new 4Runner! The sales staff at Van York Toyota all seemed very friendly, (minus the manager). Even the finance department was wonderful to work with. If we had not had the experience with the manager and the premature calls about how we were enjoying our vehicle when we hadn't received it, I would have given a 5 star rating.

High Point Customer

19 de ene. de 2016

Randy Hardin made my experience smooth, pleasant and thorough. He has left himself open to me if I have questions or concerns. We found the perfect car for me!

wisdom122703

18 de ene. de 2016

I had a great experience until I got to the finance department and the gentleman told me how tired he was and how many days he had worked in a row. Not my problem, although I listened politely. I thought that was unprofessional and I wanted to get out of there quickly as I felt I was a bother to him.

rambo

18 de ene. de 2016

Toyota builds a quality car. Van York Toyota is a first rate dealership. Their service department is excellent also. I would recommend this dealership in the future to another person.

VanShopper

18 de ene. de 2016

Greg and I talked several times on the phone, and we agreed on a price before I arrived at the dealership. When I arrived, he was ready for me, and there was no pressure or add-ons. The price I paid was the same one that we agreed on + $0.I would recommend working with Greg Butler if you are in the market for a Toyota.

Sassafras

18 de ene. de 2016

I dealt with Rodney Hamilton & Jerome Sam in sales! The finance guy Vinnie was awesome! Highly recommend dealership! I was short on time & they all understood my situation & they were more than accommodating.

David Hensley

15 de ene. de 2016

Great honest service. All employee contact were helpful and courteous. Overall a great experience. I would definitely recommend this dealership and Keo to my friends.

SaRav4

14 de ene. de 2016

The overall experience was good. I got the color and interior match of the one I wished. I got it for a better deal and I am loving my car.

carshopper

12 de ene. de 2016

Easy to work with. Called about vehicle and they had it waiting when I arrived. Salesman was professional and did not try to talk me into anything.

princesslaya

6 de ene. de 2016

In November, we bought a new Toyota Highlander from Vann York, Mr. Charles Martin, Sales Advisor. A week later, our son's engine burned out on a 2010 VW, GTI. Our son, Kevin is a fellowship student in grad school (UT Knoxville) . This is his last year and we were desperate to find a replacement vehicle for him. We contacted Charles Martin at Vann York. Charles works hard to provide his customers with exactly what they are looking for in an automobile. We had a very good experience buying our from Charles, and because we have a long and positive history with Vann York Auto. We were set on a Corolla S, that we were able to come within $600 of the price, but the sales manager would not budge. Charles aware of our disappointment, very quickly came to the rescue with a Camry that was very clean and was what my son needed. Charles Martin is an amazing and excellent salesman. We will contact him in the future for our new or used car needs. Thank you Charles.Nancy M. Jeffers

Bert107

4 de ene. de 2016

Our salesman Justin was very knowledgeable about the Toyota Highlander we purchased. His knowledge greatly assisted my wife and me in making our final decision when comparing the Highlander to another brand.

Avalonlover

2 de ene. de 2016

Our salesman Keith went out of his way (over and above!) to help make a it smooth transition to buying a new car. The staff were very friendly and service was outstanding!

Leo

22 de dic. de 2015

I was very pleased with the level of service I received on the purchase of two cars at VannYork Toyota. They worked very hard to get me the best possible loans and evaluated several car options to fullfil my needs. Strongly recommended dealership!!!

gotabite

19 de dic. de 2015

This is the 4th Toyota that I have purchased from Van York Toyota. Included in these 4 have been 3 Prius hybrid vehicles. Van York always eliminates the stress from car buying. My salesman Mike Rose is terrific.

bibliokitty

17 de dic. de 2015

I walked into Vann York after my car was totalled, the payout about equal to the remaining loan on my car. Therefore, I needed a new car without a trade, and (I was hoping) without a down payment, this being Christmastime. Goodloe Napier, the salesperson who worked with me, set me up in a 2013 Prius C, since fuel economy was my #1 priority. The whole thing, from meeting Goodloe to driving away in my new car, took about 2.5 hours, which has to be some kind of record - I'm used to hours of waiting for this or that to happen in the car buying process. Goodloe listened to me as I descrited what I wanted, and that is what made the whole thing so easy. The process was low-pressure all the way thorugh, and I felt as though the entire sales team really cared about me and my car needs. I'm totally pleased!

Aah123

13 de dic. de 2015

I gave the dealership, Van York Toyota, and Justin Spaugh, our sales associate 5 stars. I went to the dealership with my 21 year old daughter to buy a vehicle. We were greeted by Justin in a courteous manner. Never did we feel pressured into buying a vehicle. My daughter had in mind what she wanted, RAV4,. We were not sure we would be able to get the car on our budget. Justin and the finance representatives were able to offer a college incentive along with the manufactures rebates that got us within our comfortable budget. My daughter is lucky to have a Toyota as her first financed car. We are confident her car will last longer than the car payments. Justin went above and beyond to take care of us. He even lead us to drop off the rental car and get us back to the dealership safely. What we liked most is the fact that we never felt pressured to make a decision, making our experience enjoyable.

camry9615

10 de dic. de 2015

I have always had a good experience dealing with Vann York Toyota.My salesman Mike Reid, makes the sales experience easy.He, and Marvin Richardson, the sales manager, always make sure I get a deal I am happy with. The service staff and facilities are excellent.

Alicia2468

7 de dic. de 2015

This dealership was very helpful and courteous of all my needs. This was my first time buying a new car and it was very simple and straightforward.

Geroge2016

5 de dic. de 2015

The deal was right, the timing was predetermined, and the car is awesome. Mike Rose demonstrated his ability to make things happen. And he did! Thanks Mike.

Cherokee2

27 de nov. de 2015

This is the first time I have dealt with Vann York High Point. I honestly say that the complete process was one of the best-if not the best-I have ever had in the purchase of an auto. The total staff was exceptional in their attitude, hospitality and professionalism. I compared the 2016 Toyota Tacoma with three other companies and found Vann York to be the best deal of all. I was very pleased with the professionalism that I found with Jose Bustillo the Sales Consultant there with whom I dealt. After this very rewarding experience, I look forward to the service Vann York will give my truck and me, and I look forward to telling others about the exceptional experience I had with Vann York

Korby58

21 de nov. de 2015

This is my second vehicle purchase from Vann York, Terrance East was very helpful and made the buying process smooth. The service experience is excellent.

Baby Beagle

19 de nov. de 2015

I didn't go to Vann York to get a new car, just to ask a question about trade-in. Keo Xanavong was most helpful in answering my guestions. He took time with me especially in convincing me it was the right time for me to make a move in moving forward with a new purchase. All the staff members that I spoke with on that day was was so friendly and really put me at ease, which resulted in my purchase.This is not the first time I have dealt with Vann York. I have always come away satisfied.

Happy Customer

18 de nov. de 2015

I recently purchased a 2016 Camry at Vann York Toyota and had a lovely experience. Mike Rose took excellent care of me, and respected my wishes throughout the process. I have used Vann York for maintenance on my previous car for many years and have always received excellent service. Every employee has been a pleasure to work with.

Richie

16 de nov. de 2015

Made my first car purchase very easy. Terence was very friendly and answered my questions. He took time with us when we were looking at vehicles. I would definitely refer him to others. My daughter will be in the market fir a new car soon and since Terence was so helpful she has said she would use him for her purchase.

Yearsofexperience

13 de nov. de 2015

Charles Martin and the staff at Vann York Toyota made the purchasing of my new Prius V a truly exceptional experience. He found us the car we wanted and took care of all the preliminary paperwork before we came to the dealership. We were in and out in just over an hour, including the walkthrough of the new car. The staff worked together to make us feel welcome and they clearly appreciated our business. I highly recommend Charles and the Vann York team.

KevCraven

5 de nov. de 2015

Great experience! Terrence East is always friendly and professional, that's why we are repeat customers. We look forward to working with him again in the future.

Happy CR-V

3 de nov. de 2015

Hi Rick,I'm happy to evaluate your performance. Let me share that I felt very comfortable and noted the positive environment within the dealership. Everyone was very friendly and courteous. You worked very hard to make sure I was given every opportunity to bring home a CR-V. I appreciate your efforts and patience! I have bought 2 other CR-v's from the dealership and will come back again. Thanks so much.Crickett McClure

Happy happy rav4

2 de nov. de 2015

So pleased with our experience. Our salesman Bradford worked with us allowing us to drive several cars before deciding on the rav4. Took all the time necessary for us to decide.

V.baker

30 de oct. de 2015

High point Van York Toyota helped fix a problem that was very stressful. We left the dealership happy and very very satisfied with the results.

8heaven8

22 de oct. de 2015

Keo hooked up my phone in my vehicle which is the primary reason I like it...the vehicle is very convenient in my every day ride. I'd recommend Vann York to my relatives and friends if they intend to purchase a vehicle.

Mediasnow

13 de oct. de 2015

Drove a used 4Runner; purchased brand new 4RUNNER vehicle. Have been Vann York customers through 5 vehicles. Reputation and prior experiences brought us back again.

Madre

26 de sep. de 2015

I took my 2004 RAV4 in for the airbag recall notice. They did not have the part in stock even though I had called and made an appointment the day before. I left my car overnight and picked it up the next day. When I got home I noticed my spare change in the cubby between the front seats was missing. All the quarters, dimes and nickels were gone and I was left with the pennies. I called the service department and told them what had happened and he said he would report it to the Finance Manager the next morning. It's been over two weeks and no phone call or anything.

Maxo4ever

25 de sep. de 2015

I never felt any pressure to purchase a car. When I had question, they were answered completely and I was encouraged to ask all the questions I had. I received a follow up call they next day to make sure I felt comfortable with my car and again told to call with any questions.

Chocolate

11 de sep. de 2015

Good customer service means having thorough knowledge and experience of your job, and being able to help customers with determination and persistence. This is what Scotty Gibson done for me as I went through the car buying process of purchasing my used 2012 Honda Civic a few weeks ago. As I was picking up my car the 1st thing I noticed were some issues with my windows having a severe case of acid rain on them is what they told me. If it was left up to that dealership they would have let me ride off in the Sunset with them just like that, not being able to see at night through them. A couple more issues were some rust spots on the hood and only providing me with ONE key. Scotty immediately went to speak with someone about them and assured me the issues would be taken care of. Scotty picked my car up a few days later to do the repairs but informed me later that day they couldnt fix it. They tried some other BOOTLEG things with no results. After taking my car back & forth a couple weeks & it being almost time to pay my car's 1st payment they finally decided to take it to a professional tint company who informed Scotty it would have to be re-tinted and it was too dark anyway and would never have pass inspection. Toyota had given it the THUMBS -UP according to the inspection they doneof course it passed with them.thats a no brainerthey were the ones who inspected it. Long story short they solved the window problem and I love them. Even though they said they would fix the rust spots but after having to spend money on the windows they reneged on that...Reallythis are a multi million dollar company OK I assume thats how they became so rich... I DARE not ask them for my second key because that might just take them over the edgeI didnt think a few more dollars would kill themyou thinkOf course Im a SHARK when it comes to sticking by your word even if it's a used car so Wheres My Second KEY and can you fix those rust spotsSo I would NOT be recommending any of my family and friends here because it's clear the word Customer Service has a different meaning to Vann York. If my family and friends Just Had to Come Here, I would certainly recommended dealing with Scotty Gibson he made my experience worth buying that carrust spots, one key and all thanks again. Of course this is just my opinion>>>

Toyota 3

22 de ago. de 2015

assured by salesmen was purchasing 1 previous owner certified car.purchased,checked vin#, 2owners!!! They knew! No one responded to my complaint, even general manager!

dnbc1977

20 de ago. de 2015

Trust me, make sure when you cut a deal with the rep, you write down on the paper and have your rep to sign, They can promise everything and said everything is ok and no worry, but they never deliver. I turn in my 2012 Camry in 1 month advance before my lease end, the rep (named Jerry) promised me he will take care my car and don't worry any charge in order to get another new lease for another new camry. End up this promised went to drain. I got charged $242 for wear and tear, and the finance company said this is what I need to pay and both SETF and Vann York Toyota kicking ball to each other. I did my survey to Toyota and complain about this situation, few weeks later a lady called me and asked me why my comment was no good at all and explained to her, she promised will get back to me and end up no news. So, Toyota , Vann York Toyota Dealer and SETF all 3 parties can't get back to me for any answer. I think they don't care about my business and that's fine, out there still has a lot of better brand but cheaper price than TOYOTA......

brano

19 de ago. de 2015

Answer my calls, respectful negotiations, he found me car in Florida, there were no games, he helped me with everything and answer all my questions.

JS

18 de ago. de 2015

We are returning customers. Pleased with how we were treated in the past. The low pressure sales and the appreciation of our vehicle knowledge improved the transparency of the process.

Granddad

14 de ago. de 2015

We found Richard Hartmann to be a great listener who tailored our wishes rather than trying to sell us what he wanted us to buy.He has an infectious sense of humor. Unlike many car salespersons, Richard was authentic, not slick. There were no games.We asked for him to help us select a vehicle because we came to the dealership not really clear which vehicle we wanted.We chose Richard because when we bought a Prius at this same dealership 5 years earlier, he was the only employee to apologize for our 6-8 hr wait to take delivery of the car during the "cash for clunkers" process.If Richard Hartmann was not at Vann York dealership, I doubt that we would have purchased at this time.

newcar

11 de ago. de 2015

My experience was excellent it took them just two hours to help me find my dream car, get the best price and deal and get me hit the road with my new car.

Tim's Toy

10 de ago. de 2015

All of the sales people were really nice and very helpful. The atmosphere was friendly. I just stopped by to look at what was on the lot and wound up buying a car before I left.

kindley,sharleen68

4 de ago. de 2015

Overall it was a very pleasant experience. Mr. Hartmann was a great sales person to work with. He made it very pleasant to purchase my new car and seemed very sincere about helping me in this purchase. The finance gentleman was also very nice. This was my very first new car I have ever purchased and I can honestly say that I definitely came to the right place to make that purchase. If all my future dealings with the the people at Vann York are as good as this one was, I will certainly be a very happy customer.

Newcar

22 de jul. de 2015

Car was marketed and negotiated as a trm level LE, turns out it was only an L. Dealerships attitude was like,that's too bad.

Marykkelly2

21 de jul. de 2015

Intentionally broke my sway bar after I wanted a 2nd opinion--another mechanic fixed it for free and took pictures. I'm a 25 year old woman and they probably thought I didn't know anything about cars! Don't go here!

Andysusan99

13 de jul. de 2015

Love the new car and the sales experience was a very good one. Jerry has a very easy going personality and we never felt any unnecessary pressure. He was very knowledgeable about the car and its features, and helped us get things set up once we purchased the car. Overall we are very satisfied.

beck1014

13 de jul. de 2015

our experience was a little too long, for one thing is was a day they only had a few salesmen as I understand it. I know we had to haggle, go back and forth on a price, color of car, and so on, but surely they could have had more help. We were there for about 6 hours. Charles was a wonderful salesman, very patient, very considerate, was not too crazy about the person (forgot his name) who came over to try to complete the deal, it was almost like good cop, bad cop between the two. I just thought he came across rude and was irritated that we was sticking to one price. We came out with a deal, finally, and happy with the vehicle but at the same time, the time spent there surely could have been more pleasant. I know Charles had to run back and forth between us and another customer or maybe it was 2 more customers. . All of that being said, I must say you have a very good employee in Charles Martin.

SierraGrace

9 de jul. de 2015

First let me say that I had the chance of working with one of the most hardworking and coolest car salesmans ever. I began car shopping in January.From big time to small time dealers, one thing that they all have in common is saying "Well, I can't help you." Needless to say I am picky but the way I see it is, if I'm spending money on it, it better be what I want. So I decided to take another leap of hope by coming down To Vann York Toyota by way of another friend and was introduced to Goodloe Napier. By far the coolest guy you can meet. He wasn't into just selling a car, he was into making sure I was comfortable with my first major expense. He even text me off hours just to ask about certain vehicles. I gotta say in one week he showed me a total of like 15 cars but not once did he say "well, I cant help you" he worked with me and my picky friend, and I mean the annoying picky, for about a week. He finally got us both into 2012 Toyota Camrys, almost fully loaded, great mileage, both with full warranty coverage, and deals you just don't find. It's been a week since I've been in my vehicle, so far so good and I absoul love it!For those reasons and a few others, I loved my car buying experience, the dealer and especially the seller.

Bgagss

3 de jul. de 2015

I intentionally went to Vann York Toyota because the service department at their Honda dealership treated me so well when we had an issue with my wife's Civic. Justin greeted me immediately and I was very impressed with his non aggressive and very informative approach. He asked very precise and pertinent questions. The result, I am a very satisfied owner of a Prius Hybrid. Shout out for Jerome Asa's, the sales manager, who made us feel very much at home!

Randlemanbuyer

30 de jun. de 2015

I recently purchased a 2015 Toyota Corolla from Mr. Charles Martin at Vann York Toyota. After a couple of weeks, I had some questions regarding my GPS system. I called Mr. Martin and he invited me to come at my convenience. Charles spent considerable time with me and answered all of my questions. He is very professional and courteous and helpful.

Shanea15

29 de jun. de 2015

Walked in from another dealership with concerns and Goodloe took care of me and one of my friends. Still in the process of finding the best car but he's a pleasure to work with.

PJD

23 de jun. de 2015

Tried to buy used Honda accord. They would not discount the car one dollar. We would have purchased the car if they would have discounted the car $400.00 poor job would not go back.

Brooke123

23 de jun. de 2015

This was not a very clean transition. Papers have still not been mailed out to me(it is week three) and I had to hound the office about sending my payout that took a week and a half. The dealer did help me pick the best car that I absolutely love. Yet he was persistent on the sale but not consistent with customer services.

CB

15 de jun. de 2015

From my first step in the door, my service from working with the salesman, Charles Martin, sales manager, Glenn stokes(?), and finance personnel, Vincent, was extremely pleasant. Given that this was my first time purchasing a vehicle they were very kind, patient, and not overly pushy. They catered to my want and needs given my strict budget and were very considerate. A family atmosphere was definitely present. Everyone was so warm and welcoming. I would def return for a future purchase.

Zarkmud

15 de jun. de 2015

You never had to hunt for a response. They were professional and businesslike. They knew we knew the score and did not talk down to us. They figured out a complex lease end deal and it clicked. Go there. See Dave Knecki.

Lucky Lady

12 de jun. de 2015

We just purchased a new Tacoma yesterday. Attila was our Salesman. He is awesome! We could not have been more pleased with his professionalism, knowledge, and overall kindness. Attila made a lasting impression! We will be back. Fred & Tommie

harry9391

10 de jun. de 2015

To make my final decision he was really helpful and responded to my questions.Also the showroom of this dealer is vey pleasant set up to have conversation..

McMasters

9 de jun. de 2015

Went to Van York to sell a truck~bought a Lexus RX350.This group is awesome!!Mike Reid goes above and beyond his duties as a top notch salesperson.Very polite and professional.Could not have asked for anyone to be nicer than he was to us.Visit Van York~they WILL do you right.Bought a new Toyota 4-Runner in 2003 when they were on 311/Main Street.All great people at that location too.Met Mr York that day.Really nice guy!!

Elogsdon

8 de jun. de 2015

Keo was very knowledgeable and helpful. The whole dealership was professional, and customers were number one. I would highly recommend Keo and Vann York Toyota.

jeff5333

4 de jun. de 2015

This purchase was very easy. Done most by phone, came to dealership to sign papers and pick up my truck. Salesman had everything ready so I was there about a hour tops.

maryterese

2 de jun. de 2015

Ready to buy a Highlander, we approached another dealership first and were unsatisfied. At Vann York, not only did they have the vehicle we wanted when we wanted it, but they made it efficient and affordable to buy, plus cared about us along the way. We took the vehicle home to drive prior to purchase; that eased our mind and solidified our decision. They easily added a roof rack, running boards, a tow package and more to customize it according to our family. Our salesperson went out of his way to make sure our needs were met. Charles Martin is A+++, a highly recommended professional who will treat you well. We feel is a huge asset to the Toyota organization. Ask for him! We love our Hybrid Highlander and are very satisfied with our purchase from Vann York.

Angela

29 de may. de 2015

Our salesman, Charles Martin, knows how to listen, is very responsive, professional and goes the extra mile. We are very impressed with our buying experience, the quality of our new 2015 Hybrid Highlander and the ease of interacting with the dealership.

CamryFan

29 de may. de 2015

We came to Vann York in the midst of a turning point in lives, and Mr. Terrence East not only showed great understanding, but also made it possible to eliminate one of the big question marks in our "transportation" future by matching us up with a beautiful new 2015 Camry!Mr. Richard Hartmann also stepped in to see to our comfort while the transaction was taking place, and Mr. Vince Ritorto made the paperwork a breeze!We were treated with respect and consideration, as well as provided an unbeatable deal that has secured our car-buying business from now on.Thank you so much, Mr. East, and all the wonderful, caring staff of Vann York Toyota!

Hemant

29 de may. de 2015

Keo and Greg helped us in finding a car we needed..They understood our constraints and requirements and worked with us to get us a decent deal on a used car. The took care of all the paperwork and explained the nitty gritty through the steps.They trust the customer which increases our the trust in them.

Sweetnestdst2

27 de may. de 2015

Day one(dec2014) Jose won our hearts a customer. He is a very good listener and cares about the needs and wants of our request. My wife had just lost her 4runner in an accident and no one was going to sale her anything else but another 4Runner. Have you to know we live in Lexington NC, this is much closer to Winston Salem NC. We went to that dealership and the service was rude. Didn't feel that they wanted our service because the salesman left us to help another customer without reason. Well, we had two more choices, High Point or GSO. We found an awesome guy(Jose) at Vanyork in High pointNC. If you need a vehicle, give him a try and happy in every way will do you good. He called with concern due to the accident yet letting me know he was still looking for my request. But when he found it, I purchased it(May2015). HAPPY,HAPPY we are and got everything I wanted. Thanks Jose Bustillo, you are the BEST!!! The Ijames

Tee Tee 2015

25 de may. de 2015

I had an Amazing visit and experience with Vann York Toyota and my knowledgable & Experience salesman Terrence East really worked with me and got me in the car I wanted. I'm pasted satisfied in Ecstatic !

Back in a SUV

22 de may. de 2015

We drove up from Charlotte not knowing what the Team was going to be like. The minute we meet Scott & Mike Stokes I told them what I was looking for and they worked with me great. The entire process was smooth. I am enjoying my Toyota!!!Thank you Vann York Toyota Team!!

marvelousmack

13 de may. de 2015

Very impressed with Vann York. Everyone was great. Lavon has never let my family and I down when we buy a Toyota. Would recommend to anyone! Great car buying experience!

Rav4girl

9 de may. de 2015

We bought a new Camry in 2007 from Mike Rose and was very happy with the whole deal, then in 2014 we we traded that for another new Camry which we were happy with also. Then I got to wantinga SUV 10 months later. I never thought we could trade again. But again we went to see Mike and healways does everything he can to satisfy us. So we got the greatest Rav 4 Limited with all the luxuries ! We are very happy with this, Mike did every thing he could to make us a deal and make us happy. He is a great salesman . I feel like he is our friend. Van York Toyota is a wonderful place to do business with, and everyone there is very nice people. I can't brag on this place enough because afterthe deal you still get great service care for your car also!

skybralaat54

8 de may. de 2015

My experience was not tidious and time consuming like I thought it would be~all the staff were attentive and pleasant, just a great car buying experience~no pressure!

kat310

8 de may. de 2015

Mike Reid was awesome. Experienced, knowledgeable, very patient. He was absolutely great!! He was very responsive, always available and low pressure...always there when I needed him. I would definitely highly recommend him. I told him what I wanted and he made it happen fast. He made it easy!

worku

5 de may. de 2015

The service was responsive to our needs in a caring and understanding manner, it felt like a family environment. My daughter and I are not experienced car buyers and we appreciated the support and guidance given us by Keo Xayavong. The manager (Ed) and the financial support (Ron) worked with us and gave us information that helped us decide. They worked late with a smile on their faces - great professionals. We look forward to continuing with Van York for future car needs.Millie

bluepathfinder2009

1 de may. de 2015

Fast ,easy and what I wanted and expected in ah dealership, I traded in a car and got wat I wanted with the difference I was wiling to pay . My wife said the easiest car she ever bought.

lchamilton

30 de abr. de 2015

Scotty Gilmore is a great salesman. I knew what I wanted and he assisted me in a friendly and professional manner. Thank you Scotty G.

pipkin97

28 de abr. de 2015

Richard Hartmann was the most professional salesman I have ever worked with. He wasn't pushy or over powering ,he was a delight to do business with. Thank you vann york for a wonderful car buying experience!

D&JK

24 de abr. de 2015

Mike Reid is one of the best salesmen I have ever dealt with. He is persistent, informed, and friendly. He provided all the assistance and information I needed. I will definitely be returning to Vann York in the future and I've already begun to encourage friends and family to check out the Vann York family.

upsetcustomer

22 de abr. de 2015

I was first humiliated by making an offer. Then, I was made to feel like it was my fault that I was misquoted a price after I had the evening before called and verified the price. The sales managers were very arrogant! Overall it was a very bad experience and I have already told some coworkers and definitely will not recommend this dealership to anyone.

pruitt,tj

21 de abr. de 2015

Our experience with Vann York was outstanding. Greg Butler the sale person was very friendly and consistent of our needs. Very well informed of the vehicles we was looking for. I would recommend Vann York fornypir next deal ship.

robert62351

16 de abr. de 2015

Mike Reid was a good and patient salesperson. I had shopped there before and decided against buying what I was looking for, but when I went to get a different car and model, he showed no disappointment in my prior decision and was glad to be of assistance this time around. It was good, and he was a good representative of the Vann York agency.

McCulloughL36

16 de abr. de 2015

Everyone from start to finish was great. Even the follow up was a pleasant experience. I would recommend Vann York Toyota to family and friends.

Oakley

15 de abr. de 2015

My salesperson listened to what I wanted and did not try to sell me something else. He did his best to stay in my price range. He was also knowledgable about the vehicle I wanted. Jimmy ordered a custom truck for my boyfriend and Patrick found me a 4Runner with a hood scoop :)

Jane D.

14 de abr. de 2015

My experience with Vann York Toyota was very good. All of the sales people with whom I had contact in the showroom were friendly and knowledgeable about the products. My sales representative, Mike Reid, was professional and very easy to work with; he willingly & patiently answered all of my questions and allowed me any & all the time I needed to make such an important decision. Jerome Sam, the Sales Manager, followed-up for me on an issue we'd discussed, and the entire car-buying experience at Vann York Toyota was really positive.

dthogbin

10 de abr. de 2015

From the second I walked into the dealership and met with James I was a great time. James and the sales team were not about the dollar but more worried about making sure I was happy with them and that I was happy with the truck. Once it arrived James went through the whole vehicle to ensure I knew what everything was and if I had any questions.

Sarahmeares

10 de abr. de 2015

My husband and I visited several dealerships (Toyota and other brands) and Vann York was by far the best. Everyone was really easy to work with and they were not pushy at all - something that was very important to us. They understood that buying or leasing a car is a big deal and they didn't try to pressure us into doing something we weren't comfortable with. No sleazy car salesmen here!

bprrajeev

9 de abr. de 2015

Excellent experience from all the people over there in Vann York Toyota, much appreciated the way everyone helped us to choose and finalize the car at the best price.

Go Heels!

7 de abr. de 2015

This is the second time I have purchased a new auto from this dealership. I have found that they work strongly to give you their best price, which I have found lacking at other dealerships.

z3chas

6 de abr. de 2015

good service and pleasant people to work with. I will go for service my next visit, Mr Hartmann was a very good salesperson to work with and if I ever am in need of another new car I will consider him.

union cross liberation army

6 de abr. de 2015

Goodloe was an excellent salesperson. He advised upfront that he was new to the dealership but has been in auto sales for some time. Any question he didn't know the answer to he either figured out or got ASN answer from someone. Goodloe was very enjoyable to work with.

BrittVanhook

26 de mar. de 2015

We worked with Greg Reantillo and he was amazing! He was patient with us and extremely understanding of our needs and requirements. We did manage to throw him a few curve balls but he was able to help us figure out a solution and get us in a car. I would recommend Greg Reantillo.

Msack9

25 de mar. de 2015

They all listened nicely and quickly found the perfect car that fit all my needs! Patrick was kind and worked quickly to get me the best price and best car that aired my needs.

eawatkins

23 de mar. de 2015

When I suddenly found myself in need of a new car, a co-worker recommended Vann York Toyota (thank you!) Jose Bustillo took the time to listen to what I needed...and also what I wanted. He helped me through the buying process and found the perfect Corolla for me at a price I can manage. I'm happy!

TRDBOB

13 de mar. de 2015

Fine young man, took great care of us. great deal would recommend Jimmy and Van York to anyone! Greg Allen was also very helpful. I am enjoying my new Tacoma DBL cab.

fhedge

12 de mar. de 2015

My car was totaled in a car accident. I was referred to James Howell. As I said I was pleasantly surprised at the experience I had. I dread looking for automobiles because the salespeople are normally very pushy and try to force you to make a decision in their time frame. James was totally opposite, he of course wanted the sale but he made sure he knew what my expectations were upfront and this made everything click after that. He was well dressed, professional, and very engaged. He made sure I was comfortable, offered me a beverage, and since it was so cold he brought each automobile to the front and warmed them up to make sure I was warm...what service!! James did an OUTSTANDING job and held to his word to correct any issues I had. I will definitely forward anyone to him that may be looking to purchase an automobile. Best care buying experience Ever!!

johngreaver

10 de mar. de 2015

Excellent service got me to where I needed to be on my trade and the overall price on a new 15 Corolla. Went out of the way to find the exact car and color combo I wanted at another location and have it brought to high point. Modern Toyota and Asheboro Toyota were stubborn and unwilling to work with me and low balled my trade in but but Greg Reantillo and Vann York made it happen fast and with no hassle. I Was given a nice used 14 corolla to take home until Monday when I take deliverery on the exact car i wanted. i would recommend them to anyone.

greg

26 de feb. de 2015

I arrived at the dealership with the intent of trading in a 2015 CRV and getting a 2015 Tacoma. I left the dealership with a loaded 2015 Tundra. The test ride sold me. The vehicle was well represented by James Howell (Salesman). James was friendly, well spoken and knew the vehicle's accessories / features. He knew I wanted to get in and out and did his best to shorten the stay. I was offered coffee, water and given a tour of the showroom, and service areas. All personnel that I met were exceptional in the way they treated me.

sonlady

21 de feb. de 2015

I came in seeking a pre owned car to buy.. A civic or corolla. I had talked to Patrick O 'Clair back in December. So I asked for him.We talked about what I was looking for. And Patrick quickly lead me to look at new Corollas.test drove.He told me all about The L .Then he told me it didn't have cruise.Well we drove a Le. Patrick is a easy man to talk to and that makes the looking easier. I felt comfortable with him. Patrick told me everything about the car and answered all my questions. Then went through the process of negotiating.Everything went smoothly.The only draw back was I was going to have a car payment .Which I didn't want. It was a dream to drive home in a new car.and I came back to get my free heated front seats .Which I love. I will surely use one today. I am adjusting to this new vehicle and enjoying every minute I drive it. The whole process went very smoothly .The finance man Vinnie was very helpful in explaining everything to me more than once.I also like my new car mats too.The key chains are a nice touch and the tote bags too.All that is missing is a coffee travel mug.ha ha

jkminggi

21 de feb. de 2015

I totaled my car about 2 weeks ago and was looking for the same car. I looked in raleigh and charlotte before coming back home and coming to vann york. The others i saw were not as clean internally or externally nor was the experience as great at other dealers. Mr.Martin let me take my time making my decision and worked with my needs and understood I wanted the same car I totaled. Great salesman!

DRGOGGIN

21 de feb. de 2015

Fred Cook did an excellent job helping us purchase our new car. We felt no pressure or manipulation like some other dealerships. Good vehicle at a reasonable price.

Jbarringer91

18 de feb. de 2015

I came to Vann York Toyota having my eyes set on a used Tacoma. Patrick came down and introduced himself spoke with me about every little detail that I want in my tacoma. After test driving it, I was sold. My car I traded in had too much negative equity and I wouldn't have made much more on it if I had sold it privately. He mentioned the possibility of a lease. At first, I was very against it hearing of horror stories of friends/family leasing cars and getting screwed over. I asked Patrick a ton of questions over and over again to insure what I was exactly signing. I've had the Tacoma for about 2-3 weeks now and I absolutely love it.

Kaye

17 de feb. de 2015

High Point, NC has become known for HPUs Extraordinary Experience motto. Well, William Drennon, of the service department, has that spirit and displays it with every opportunity and customer. Some people dread taking their cars for service at other dealerships for many reasons. However, when you know William is taking care of you that is never the case. He is always professional, honest and confident. William has been handling my car servicing for over 15 years and I recommend him to all. He has a passion for customer service and truly an asset to Vann York.

BobCat

16 de feb. de 2015

submitted a request online for a new vehicles, Vann York Toyota called and scheduled test drive immediately. Different sales representatives and Manager worked together to make sure we get what we like. Keo even pick me up from home in order to deliver the new vehicle. very impressive.

Tjterhune

13 de feb. de 2015

We have purchased several vehicles from Van York Tiyota. The sales team there is exceptional! Buying a new car is supposed to be fun, and the staff there makes sure it is stress free and fun. Thanks to Mine Reid and all the management staff for taking care of our car needs, time and time again!

AnandVodnala

7 de feb. de 2015

I am completely satisfied with by buying experience at Vann York Toyota High Point NC. The deal, staff, price, attitude, finance. It's wonderful experience overall.

ma2chelsea

2 de feb. de 2015

I had entered an inquiry on the internet that I was interested in a RAV4 and was contacted a few times but I responded to Justin Spaugh. When I drove up to the dealership he and a couple of others were standing out front. When I got out of my car I said," if you're name isn't Justin I'm not interested" and Justin stepped up. He showed me a really good deal but it just wasn't what I was looking for (mostly cosmetically) especially the interior. I came back with my husband and he was noticing that I was circling the car over and over and wasn't smiling. He knew I wasn't sold and wasn't going to buy this car. I spotted another RAV and asked about it and fell in love immediately. There wasn't and isn't anything about this care I don't like. No extra that isn't a big plus. Thanks for the positive experience.

dgreenjones

27 de ene. de 2015

I'm bad with names so I can remember any one name but from my sale man to the man that did our paper work every one was so friendly and I would recommend anybody to go get their next use or new car form Van York Toyota ,

iamrob

12 de ene. de 2015

My experience with Vann York Toyota was outstanding and efficient thanks Mr. Mike Reid! I appreciate the professionalism and the warm atmosphere. I would definitely recommend Vann York Toyota for the purchase of your next vehicle. Mr. Reid's attention to detail and follow up was phenomenal. HE WAS EXCELLENT!!! What I appreciate the most was his ability to collaborate with other counterparts (Mr. Currie) to ensure our pickup and signing went as smoothly as possible. At pickup, my family and I were there 35 minutes flat because they had everything ready! Without doubt, we received a five star experience!

Jerryman

3 de ene. de 2015

I was very pleased with the friendliness and helpfulness of our salesman Keo Xayavong in selecting and purchasing a new Toyota Corolla. His knowledge and presentation of the product went a long way in helping me decide upon the car. I would buy from him again. Many thanks Keo!

Ann

30 de dic. de 2014

I could not have asked for a better experience than I had with Vann York Toyota. I have dealt with Vann York for many years and, as always, everyone lived up to and exceeded my expectations. I added a couple of features following the initial purchase and all associates I worked with went out of their way to help and to be sure I was comfortable with the purchase. Kudos to Vann York and it's staff!!

rgb3589

30 de dic. de 2014

My wife and I, Randy and Katyhryn Brown, just recently leased a new 2015 Camry from Vann York Toyota through Mike Reid. From the moment we first met Mike to the end of the sale, Mike was the most courtious and knowledgeable sales person we have ever worked with while purchasing a car. We originally went there just to see what used Toyota Camry's they had and he not only took the time to showus those vehicles but he showed us the purchasing and leasing options available for the new vehicles. He never made us feel pressured to amke a decision and listened to our concerns as well as our budget requirements. I would rate this purchasing experience as the best I have ever had in purchasing a vehicle. He is an outstanding sales person and the entire Vann York team worked with us to make sure we were pleased with our purchasing experience and the vehicle itself.I would highly recommend anyone to purchase from Vann York Toyota and make sure they asked for Mike.Many thanks to him and the entire Vann York staff.Sincerely,Randy Brown

Ribshack

18 de dic. de 2014

It's a family affair! Our son bought a Toyota Truck, dad purchased a truck Jimmy Crabtree created a tremendous experience in purchasing a vehicle!

donald2468

17 de dic. de 2014

I had a very enjoyable time.everyone there was very nice.even with my not so high credit score i was still able to purchase a new vehicle

anurag

16 de dic. de 2014

It has been a great buying experience for me since we started negotiating and I drove the Van out of the dealership. The Sales man - Jimmy was awesome and very courteous.Thanks for helping us out.

polazo33

15 de dic. de 2014

The sale man was very profesional and always willing to answer any concern I may be have about the car I purchased and the way he handled the deal . Dealing with Richard was a great experience and this is the second car I purchased and the reason why I came back to same salesman is because he is very polite and extremely courteous with me and my family.

allenrb1

15 de dic. de 2014

I went on a Web page looking for a way to get out from under a drive time truck I over paid for. Soon after I got a call from Charles, and he took the time to get all my information to see what options I had. I turned out to Be so upside down on the truck it was almost impossible to fix. Charles came up with some options that no other dealership could do or take the time to try and help. Thank you for going the extra mile and helping me get into a new car and most of all getting out of the drive time truck.

everett_1959

13 de dic. de 2014

Jose Bustillo was extremely courteous to us and was very knowledgeable at answering all of our questions. Jose worked very well with us at negotiating for a price that suited us well. Also Jose did a great job of showing us all of the car's features after the sale was complete. We would love to work with Jose again for our next Toyota purchase.

billingsr

1 de dic. de 2014

We had a great experience when we purchased our Tundra. Our salesman, Ron Davis, was very down to earth and helpful. We love our new truck and would recommend Vann York to others.

morganhoney

24 de nov. de 2014

Bought my new car to my work with all the papers for me to sign!!! Cant ask for anything better! Mike reid is the best as well as vann york

jojijeans

19 de nov. de 2014

I was really comfortable and at ease in this experience, and am grateful as a first-time buyer that they guided me through this experience. You have salesmen at car dealerships, then you have Patrick, who is a wonderful guide.

GabiSpiridon

15 de nov. de 2014

It was a nice experience, I learnt a lot, the people-Mr.Terrence East- were nice, friendly, willing to help, to earn your business and to make a good deal, hopefully, for both parts.

britpste

13 de nov. de 2014

I bought my vehicle in February of 2014. The transmission went out in August of 2014, when I took the vehicle back to get it repaired because, it was still under the warranty, I sat in the lobby for over two hours before someone could FINIALLY help me. Once they helped me they stated they would have it fixed in less than one week. Well two weeks passed before it was "fixed". Oh and during these entire two weeks they were letting me drive a rental car that I was told I would only have to pay for the first day of the rental car, which I was told would be less than $100.. WRONG.. They charged me over $500.00 for the rental car, and my vehicle they "FIXED" still has transmission fluid leaking from the seals of the transmission. Then when I checked my transmission fluid which was less than a month after they fixed the transmission, the fluid was as black as motor oil!! I spoke with a mechanic who works somewhere other than where I bought this lemon, and he said there's no way the transmission fluid should be this color with as many miles as I had put on it, unless they put in already used/burnt transmission fluid in the repaired transmission!! I look forward to taking my vehicle back in the morning once again just so I can be avoided like the plague. Avoid this place like the xxxx plague, because that is what they will do to you if something goes wrong with your vehicle while it is still under a warranty! Also don't take their word on anything. They will say one thing and do another!

mendeno

22 de oct. de 2014

Friendly dealership. Had a great selection of cars to choose from. I liked that they showed interest in me and wanted me as a customer.

aesuttle

22 de oct. de 2014

Professional dealership. Dropped new car off at house 30 minutes away. Would recommend. Fair price and good service. Visit Charles Martin.He is the best sales man I have dealt with in the 15 years

baxter1228

13 de oct. de 2014

I had a good experience with Richard in buying my car. What really got my attention in the beginning was his response to an internet request for a quote where he destroyed the competition from a Costco affiliated dealership. We only had to meet once to complete the deal. In addition to being personable, he was very knowledgeable about the product, and also helped me with some other questions I had after the sale. To any readers I say - get down to High Point and let Richard put you in a Toyota. David Smoak

Becky Miles

13 de oct. de 2014

My experience with Toyota dealership was great they showed me everything I needed to know about my new vehicle and answer all my questions and they were very nice to me and my family I would definitely recommend other people to this dealership

crystal.c.snow.1

7 de oct. de 2014

I HAD A GREAT BUYING EXPERIENCE AT YOUR DELAERSHIP. THE CUSTOMER SERVICE WAS EXCELLENT. I KNEW WHAT I WAS LOOKING FOR AND PATRICK FOUND IT FOR ME. I FEEL THAT HE WAS GENUINE IN FINDING OUT WHAT I WANTED AND NOT JUST SELLING ME A CAR. IT WAS A FAST TRANSACTION WITH NO STRESS. SINCERELY,CRYSTAL SNOW

cmulroney1

5 de oct. de 2014

It was very easy to shop at this dealership Richard was very informative and helpful in getting me a good deal on my purchase.I would recommend this dealership to everyone. I spent less time buying a vehicle than at any place I have shoped. Very friendly and professional vpeople.thank you for all your helpcheryl

Randlemanbuyer

27 de sep. de 2014

The sales staff at Van York Toyota were courteous, professional and friendly which made my buying experience a pleasant experience. There was no high pressure or "game playing" and they seemed genuinely concerned about making my visit a worthwhile experience. I would recommend Van York and Charles Martin for those looking for a new or used car.

leenc89

17 de sep. de 2014

I had a great experience buying my first car and would reccommend van york to familhy and friends. They had excellent customer service and game a good deal on my car.

MELLIE2

16 de sep. de 2014

I knew what I had in mind, I knew what I could afford, Jimmy Crabtree worked with me. As did the service manager whose name was also Jimmy. They made it happen for me and I now have 600 + miles on my car and everyone compliments me about it..... I might have to keep this one.... She rides smooth and low road noise!!!!!

tarheel1969

14 de sep. de 2014

I was very pleased with my total experience in the purchase of my new car. Fred Cook listened to what I was interested in purchasing and was able to match me with a vehicle that closest matched what I wanted. There was no "hard" sale and the process from test drive to financing was effortless and seamless. I especially appreciated the friendliness of all I came in contact with.

KennethGracz1946

12 de sep. de 2014

Very pleased with overall experience n purchase of our new RAV 4. This is the third vehicle we have purchased from this dealership. Greg Raeantillo was extremely helpful and courteous. He did promise to throw in a cargo mesh carrier for the back of our RAV 4, but this item failed to materialize. This was a minor disappointment for us. We have driven this vehicle about 500 miles, and all of its advanced features seem to work well to date.

jackie1962

9 de sep. de 2014

Randy Hardin was very helpful in getting me the car I wanted Everybody there was very friendly service was excellent I recommend going to Vann York Toyota in Highpoint

sling55

5 de sep. de 2014

We purchased our new Toyota from out of state as we were able to negotiate a more competitive price here, than in our local market. We have visited family in the triad numerous times in the past, and so we were vaguely familiar with Vann York Toyota.Upon arrival at the dealership, we met our salesman, Charles Martin. Charles was extremely friendly, knowledgeable, & responsive. He kept us informed as to our progress, and was always available to answer questions, He's great. We enjoyed our interactions with Jerome Sam as well, and Karen Katsos was extremely friendly and helpful in resolving a couple of minor paperwork issues we encountered upon returning home. Nice people to do business with. Highly recommend.

jcp1748

3 de sep. de 2014

I appreciated Randy Hardin's professionalism and easy-going nature. He did a great job of showing us the features of the Sienna and was a pleasure to work with during the sales process. There were not high pressure sales tactics, just a careful consideration of the information I presented and he explained the basis for his presentations. The negotiation on the price went smoothly and without any drama. I would certainly recommend him to others.

joybridges

17 de ago. de 2014

I just bought my second Prius from Mike Reid at Vann York Toyota, first a 2010 pre-owned and now a new one. Mike takes his time with me and listens well, even brought out several models and colors before I made my decision. It seems important to him that his customers are happy with the whole process as well as the outcome. Both times he brought the price down to my comfort level. Over the years everyone I've dealt with, including the sales manager, salesman, finance manager, and all the service people, have been very friendly and professional and have taken good care of me. I highly recommend Vann York Toyota!

jazzy14

11 de ago. de 2014

I was greeted with smiles, service was wonderful, great price for the car, and the transaction for me was very clearly explained in leasing a new car.

jlherb

11 de ago. de 2014

Exceptional service and wonderful experience!!! I couldn't be happier with Vann York Toyota and I have the vehicle of my dreams!! Wouldn't go anywhere else!

kidol

8 de ago. de 2014

Knowledgable salespeople. Friendly. Actually listen to what your needs and wants are. Willing to work with you on the price. Very interested in making sure that you know your new car and are happy with your new car. Excellent at making sure all your questions are answered. Highly recommended.

dabber85

8 de ago. de 2014

I was in need of a new or newer Toyota Tacoma truck. My mother and I searched for several weeks and finally decided to go to Vann York Toyota which is over 50 miles from my home. It was certainly worth the trip. The dealership was very busy that day, but we were hardly out of our vehicle when we were greeted by Greg Reantillo. They did not have the truck in inventory that I wanted but Greg informed us that one would be available in about 4 weeks. True to his word the truck arrived within the week he stated. Greg was courteous and most helpful. The kind of salesman that we all would prefer.

lnzjean

7 de ago. de 2014

My husband and I were in the market for a newer car for me as I commute 5 days a week. We went to another dealership in the area and were not given honest information about their inventory so we decided to check out Vann York instead. We were immediately greeted by Greg Reantillo. Greg was great. He wasn't pushy, which we really appreciated, and he was really a joy to work with. It was around 7pm when we got to the lot, we test drove one vehicle and looked at a few, and I drove off with the car right at 9pm. We are very pleased with our purchase, our experience at Vann York and Greg. We will definitely be repeat customers.

Walter Tuttle

4 de ago. de 2014

Excellent service, friendly people who want to make you happy and satisfied. Everyone at Vann York seems this way. Do what they say they will, and more than I expected with a poor credit history!

jbercaw

4 de ago. de 2014

Derek (sales rep) and Jerome (manager) provided the best experience we've had in owning 8 cars. Highly recommend dealing with Van York for your next vehicle.

stephanie.spears.351

1 de ago. de 2014

Good Experience and got a good price for my new car. I got a good trade in value for old car. So far so good.

micheal bray

31 de jul. de 2014

Awesome experience! Derek Smith was my salesman and he went WAYYYYYY above and beyond. From looking over the truck for me to assisting with my rental car. He treated me like we were old friends! I can't say enough about the customer service, the vehicle itself or the price. I will recommend them to everyone and already have.

jrountree

31 de jul. de 2014

I have multiple experiences with this dealership and I have always been pleased with the process and the results. When I compare with other dealerships, I am reminded why I like doing business with Van York Toyota.

Fredmm

31 de jul. de 2014

Older people have little understanding of all these new devices on cars today . Several are intimidated, and won't buy new cars because of that, if it is not simple, it's not enjoyable to drive anywhere. Scott Dowd showed us everything and took the time and did it slowly, so that we could understand what he was showing us. We have called him several times with questions and every time he has given his full attention and worked with us to explane our questions. He is a real asset to us. And a fine young man, he cares. He needs to be added to your list above.

tammy.jenks.50

22 de jul. de 2014

I had a great experience with Richard Hartmann; he was very patient and understanding with me. I hadn't driven a 5 speed since high school. He made sure I could drive my new corolla before I bought it. I'm still edging into the 5 speed experience, but I so do enjoy my new car. I would highly recommend Richard to anyone needing a new car, he was great!!!!

jesusntommy

22 de jul. de 2014

Jimmy was very thorough and patient with us as we finally narrowed the selection to the Toyota Avalon. He was very knowledgeable on the how the car worked, its details and performance. Always enjoy working with both sales and service at Vann York. Best in the area in my opinion.

libsechrest

12 de jul. de 2014

I recently bought an older car from this dealership. The way I was treated, you would think I was buying the most expensive car they had. Not only was the salesperson great but everyone on the sales floor made a point of speaking to my husband and me.. Great dealership!!!

sharonb425

1 de jul. de 2014

Terrence East is a great salesman. He is very polite as well as knowledgeable about cars. I will definitely recommend Van York to my friends in part because of the great service that Terrence East provided. He made sure that I knew all of the amenities that are in the car that I bought.

jshields104

27 de jun. de 2014

Had a great experience from start to finish. Had been test driving the new Rav with another dealership, but when I was looking to move forward with the purchase, that dealership ignored me. When I called Vann York Toyota, I spoke with Marvin took down my information and Charles gave me pricing on the models I was considering that same day. I went in the next day and negotiated a great price. I worked with an energetic and optimistic new sales staff Patrick, who showed me everthing i needed to know about the vehicle. He was able to answer all of my questions and not only wanted to sell me the car, but wanted to build a lasting consumer relationship with me. This was by far the best car-buying experience I have had.

jadelneal

25 de jun. de 2014

My experience at VannYork Toyota and with Terrance East and Finance manager Gary was by far the best experience I have ever had when buying a car. I felt like I was apart of the family. I explained I was recently in a car accident that totaled my only car which my husband and I share. Everyone made me feel like they cared about my situation and was determined to get me the best deal possible. I will recommend Vann York Toyota to everybody because you all know what customer service is all about

taebaby00

23 de jun. de 2014

Scott was awesome. He was able to get me in a brand new car with everything i asked for after we were turned down at other locations. I will definitely be returning!

blanecarroll

23 de jun. de 2014

It was a pleasure working with Robert. He was very curetous and and respectful of my wants and needs. I left Vann York feeling that I got exactly the vehicle that I wanted for a great price.

raehicks2

19 de jun. de 2014

Great service and great car!! Thank you Fred Cook and Vann York!! I love my new Highlander:) I just wish the buying process didn't take so daggum long!

TLLinNC

17 de jun. de 2014

I have always received great service from Fred Cook. This is the 4th vehicle my immediate family has purchased through Fred. Other family and friends have done business with him as well. He does not pressure you and works to find ways to meet your needs and requests. Anyone in the market for a car can't go wrong with Fred Cook and Vann York Toyota. Thank you! And I love my new Highlander :) !

sharrill1960

28 de may. de 2014

Working with Mike Reid on leasing my new Corolla was a great experience. I have worked with Mike in the past and as always he makes the process easy and goes the extra mile for his customers. I have always had a positive experience at Vann York from the sales staff to the service department.

SunmiLee1121

24 de may. de 2014

I bought a 2014 Toyota Prius in May 12, 2014 ............ I commute for a long time to Pilot Mountain daily, and I have have an issue with my legs hurting from the acceleration problems from the Prius, so I contacted my original dealer, Greg to ask about possible trade-in.He told me that the only way I can get my car exchanged is to wait 90 days to make payment due to my financial situation. So I asked to speak with a manager, Jerome Sam to further research my problem, he told me the same thing.However, he was very rude and very loud. I am not fluent in English, so I tried my best to understand and treat him with respect but he was very loud, ignorant to the fact that I wasn't ware, made silly hand gestures and seriously insulted by the manager.When I told him about my successful financing with Van York Honda, he frantically called me out and told me to wait 90 days and go to Honda because he didn't want my business.My son was there and he was also insulted and I had a trouble ride back home knowing this had happened.I feel very remorse that I made a purchase from a car dealership that treats people like this. I wish for an apologize or contact directly from the manager, and I wish to work out my problems with my Prius.

Scross1104

21 de may. de 2014

Everything was great from the application process, to the call, to picking up the car, signing the papers, loving the price,and driving off with the car......I still can't believe how easy it was and I got a car!!! 2012 at that with warranty and for the amount I wanted to put down and the payments I wanted. All with not good credit at all.........thank you Jesus for bringing me to this website!!!

cscoltrain

21 de may. de 2014

Highly recommend Scott and the team at Vann York for your next Toyota purchase...Scott was professional, detailed, informative with questions and made efficient use of our time. This was our 5th auto purchase from the Vann York family of dealerships, they are committed to servicing their customers before and after the purchase...... Chadd Coltrain

susankara

20 de may. de 2014

Great experience for someone who has never purchased a vehicle without their parents before! Helpful and willing to answer all of my questions about the car.

drizzt89

19 de may. de 2014

Was pleased with my service and love my car. Will do buisness with fred cook any time, he goes out of the way to see you get what you want.

Barthur12

14 de may. de 2014

I purchased a used Tahoe, when I took it for a test drive the tires rubbed when I turned. I was told this was due to oversized after market wheels and replacing them with stock wheels would fix the issue which it did not. The vehicle had been lowered, which was not disclosed prior to the sale. When I contacted the dealer they offered to pay for half of the cost but only if I had the work done at their shop which is 2 hours away from my home. The issue is still unresolved, the dealership has not done the right thing and I wish I hadn't bought my vehicle from them. Service after the sale is non-existent.

SarahIngram

14 de may. de 2014

I go out of my way to have my car serviced at Vann York because of their great service department, so when I wanted a new vehicle, I chose to deal with them. Great customer service and they were happy to do communication through email where other dealerships ignored my online requests for information.

JordanSB

9 de may. de 2014

I have been doing business with Vann York Toyota for 15 years and have always had the best experience. This is the third car I've purchased from them and as always the service was exemplary. I arrived with a very specific amount of money I wanted to spend as well as what I needed my monthly payment to be and Greg Reantillo got me exactly what I was looking for. I will always choose to take my business to Vann York.

klcnnc

5 de may. de 2014

Wish I could have gotten real wheels instead of hub capsfor the price. Feel like other models have nicer wheels on base models. Great salesman though!

steeler6488

5 de may. de 2014

I started in February looking to find a new car as an surprise anniversary gift for my wife. After explaining the situation, Derek Smith and the team understood my plan. We agreed to a price with little issue and the car was ready a month ahead of schedule. Derek Smith worked with me on storing the car for another month till the anniversary date. One night when a storm was approaching, Derek even took my car and put it under shelter to avoid any storm damage. Derek was great to work with in that he always had everything ready when it was time. I did not have to spend a lot of time going through paperwork and haggling with any issues.

mdoughan

2 de may. de 2014

Stopped in last Friday to view a Highlander in a particular color my wife was interested in (Creme Brulee). Unfortunately, you had sold it the day before. Charles was great in his handling of our disappointment and convinced us to test drive another Highlander. Once we determined that we were interested he worked quickly to find one that fit our needs. After a few minutes of discussion about buying the car we had test driven he and Marvin found a vehicle that completely matched what we were looking for a quickly secured the vehicle. While we had to wait a few days for the Highlander to arrive we were very pleased with the quick response and customer friendly attitude of everyone at Vann York. Charles kept us informed and had the vehicle ready and waiting for us last night. Vinnie quickly worked the the paperwork, an introduction to the service team and a thorough explanation of the features from Charles we were on our way. We are very pleased with the new Highlander and our treatment by all at Vann York.Regards,Mike & Karen Doughan

wemissrobert

1 de may. de 2014

My most recent experience at Van York was amazing!! Mitchell was amazing, as he has been every time. This is the 3rd vehicle that I have bought from Van York. I still can't believe that my deal went through. They were wonderful to me!!

Kmbordick

9 de abr. de 2014

Scott was always friendly, polite, and knowledgeable. He touched base with us by email, but was not intrusive. He made sure we had all our questions answered, and the experience with him and Van York was truly exceptional.

Tjterhune

4 de abr. de 2014

Went out of their way to make sure the sale was I our satisfaction! Our salesman Mike Reid is there to please the customer. I have worked with Mike for years and he is why I go back to Van York Toyota. Any concerns with the sale were completely satisfied when sales manager Marvin Richardson stepped in. Me. Richardson went all out to please. All in all a stellar sale! I would highly recommend this dealership and sales team to anyone.

kimmiluvnmylife

3 de abr. de 2014

These guys are Awesome had the best experience with them !! love my car will bring in my family & friends. can't wait to see you guys again

Rcoe

30 de mar. de 2014

They were helpful and knowledgable with all vehicles of choice. Very patient and helpful as I made a decision. Everyone was attentive, kind and nice.

PLSechrest

29 de mar. de 2014

I have been a Cadillac driver since 1982. But after dealing with Charles Martin and Vann York Toyota I have switched.From selecting the car all the way through to purchasing, it was the easiest I have ever experienced. Charles took all thetime explaining everything from Bluetooth to the fold down rear seats. He was even there on his day off - that is somethingyou don't see anymore. I will certainly recommend Charles and the dealership to all of my friends. Now my wife says sheis switching also - loves the Toyota Camry.Thanks Charles,Gerald David Sechrest

DD30458

29 de mar. de 2014

Scott found the vehicle we wanted, worked out a trade on our 2005 4Runner (which was purchased new from the same dealership), and the price was reasonable. We used Vann York exclusively for service on the 4Runner and have been very pleased with the service department also.

shestelom

25 de mar. de 2014

Thank you all for helping us get the 2014 Camry xle.The whole experience with your dealership was great.Good communication and fast service.Brandon answers all our questions and made the whole purchasing process faster and easy.The most important thing was the price. The great deal you guys gave us was amazingAnd worth driving all the way from Fayetteville, We happy that we chose your dealership and will recommend all our friends to do business with you.Now we know what is truly exceptional service !thanksGina and jay

dtstaaan

24 de mar. de 2014

The salesman I worked with, Jordan Mureness, was friendly, knowledgable, listened to watch I had to say, found me what I wanted, gave me a very good price, answered all of my questions and delivered the new car quickly.Everyone I met from the sales manager to other staff members was friendly, knowledgable and efficient.

Sherylmartin

19 de mar. de 2014

Thank you Brandon. You are a great sales person and care for your customers like they are your own family. Other businesses need more people like you. Again, THANK YOU.

mbpichon

12 de mar. de 2014

We came in to just look, the dealership had no power and we found a 4-Runner that had all the options that I wanted. We test drove the vehicle, you let us take it to lunch and make sure my dog could jump in the back (it sits higher than my 2001 4 Runner). We came back and settled on a price. A hand shake sealed the deal since there was no power. We took the vehicle home, came back when the power came back on and did all the paper work. I love my new 4 Runner! Thank you for making this a painless experience.

tbuck1974

6 de mar. de 2014

Sales folks went to great lengths and worked very hard to make sure that the deal, trade in value, price of my purchase, and monthly payment were all to my satisfaction and agreement. Found an issue a couple days later and they rectified it in less than 24 hours. Super service!

jacobsunlimited

5 de mar. de 2014

This is the third car I have purchased through Vann York. Mike has been the best salesperson not only at Vann York but any place that I have ever bought a car from. Mike is courteous and he gets to know the person without being intrusive.Great experience, I will look for Mike the next time I purchase a vehicle.

joy925

3 de mar. de 2014

With no haggling or nonsense Mitch got us a great vehicle for the payment that we wanted. No BS, no smoke and mirrors. We appreciated his straightforward way of dealing with us.Our initial inquiry was through an online application and we received a phone call the same day from Gary in finance. A great experience. My first Toyota, and it won't be my last!!

Degaboury

1 de mar. de 2014

Mr. Reid just blew us away with the buying experience he provided us. My credit is nothing to brag about but he drove 20 miles to my home, picked upMy wife and I. We asked "Mike, how we getting home after the test drive?" He said "in your new car, how else?" I looked at my wife and said, "is this for real?" We got to Vann York Toyota, he had a silver vehicle written up. I asked Mike, "you have anything in black?" He grabbed a key, handed it to us and said, "I have this one in black, 2 miles on the odometer". It was surreal to say the least. 0 down with my credit! So now I'm pushing Mr Reid to upgrade me to an S Premium plus model with standard new car smell! Black of course, a few more bells and whistles. By the way, only current vehicle, I said, "Mike, no bluetooth?" He said sure, we'll install you a bluetooth if you want. No cost to me, the installer came to my house to install it! Mike and Vann York Toyota will end up having a lasting relationship with me until they pry my cold dead hands from the steering wheel of my Toyota. The new car smell has since faded and I'm hoping Mike can work his magic for me once again and upgrade me to a 2014 S Premium. Am I greedy, maybe a little, but life is short and you never know unless you try. C'mon Mike, work some magic for me. Do what you do best.....

m1k2m3

28 de feb. de 2014

My Rav4 was 14 years old and I needed an new car. Called Vann York and made an appointment to look at the new Rav4's.Mike Reid was the salesman that I talked with. He was very helpful - showed me 2 of the 2014 Rav4s. He explained several of the new things that my car did not have. We drove the cars on the highway and I was impressed with the quietness and the smooth ride.We discussed trade-in value of my car, financing and he was very helpful in everything.I purchased the car that day and drove it home.Many thanks to Mike and all the employees who were helpful that day.

Jonyan

25 de feb. de 2014

Charles Martin is a very professional sale man. I like to deal with him other than anyone else. he is always there to answer my questions and very friendly. I bought two vehicles from him. I still will come to him on my next vehicle.

DJPaul

20 de feb. de 2014

Vann York is possibly the best dealership that I have ever worked with. I have just purchased my 3rd vehicle from them and will continue to do business with them. My salesperson was Keo and we worked closely with the general manager, Levan. I have worked with Levan for the last 10 years. If you are considering a new or used car purchase, you have to make it a priority to visit Vann York Toyota in High Point. They consistently beat all other dealer pricing for vehicles, "Hands Down" and "Two Thumbs Up!" Thanks again for a wonderful experience. 5 Stars!! The Best.

spotdog1

4 de feb. de 2014

I have purchased 89 vehicles during my lifetime and most of them were new. Therefore I have had a lot of experience with a lot of cardealerships from Chevrolet to Mercedes. I now have two 2013 Toyotas. One a Sienna and the other a RAV4 LTD. I just purchased theRAV4 from Fred Cook at Vann York Toyota. In all honesty I have to say that this was the most pleasant buying experience that I have ever had. I have found that Fred Cook was the main reason for this experience. Of course, Vann York is a top notch dealership and hasprovided a very pleasant service experience on my Toyota Sienna. I was born in High Point and lived here most of my 70 years. In theearly years I had a problem with negotiations with Vann York. I now find that Vann York has matured into a fine dealership and I wouldstrongly recommend Fred Cook to anyone that is interested in a Toyota. I am already thinking of updating my Ford truck to a new Toyotatruck and I guarantee you that if I do then I will be calling Fred.

rknight64

1 de feb. de 2014

Brandon is a great salesman. He was polite, courteous, respectful, and really showed he cared about us and what we needed. Brandon has a bright future ahead of him and we are blessed to have worked with him at Vann York Toyota. We would also like to thank Vince in finance as he got us in and out in a matter of minutes. Truly the best car buying experience we have ever had. Thank you Brandon, and good luck!

bijanforoutan

31 de ene. de 2014

I had the good fortune of working with Mike Reid on the lease of my 2014 Toyota Avalon through Van York. Mike did a great job throughout the sales process. On the day of the sale, all paperwork reflected what we had agreed upon by phone and the transaction went as smooth as silk. My special thanks go out to Marvin Richardson who gave me a great price on the vehicle. This is my 2nd Avalon lease through Van York and I expect there will be more in the future. Kudos to the Van York sales team and Mr. Levan who is an outstanding GM at this delaership. I recommend Van Ypork Toyota in High Point to anyone looking for a great deal and great service in the High Point or Greensboro area.

BigDeac66

31 de ene. de 2014

Charles Martin was a very friendly, courteous, and knowledgeable salesperson. I would recommend him to anyone looking to buy a Toyota. The entire staff was also very helpful

Charlie9999

27 de ene. de 2014

Salesman and all were very professional. Will recommend others to visit your dealership if interested in buying a car. I was very satisfied with my experience.

austintx56

24 de ene. de 2014

Mike Rose was able to help me quickly and find exactly what I was looking for. I had a very short period of time and he was able to get a beautiful used Prius that I loved and bought that day. Thank you to Mike Rose and everyone there for all the help!

Kristen Longo

22 de ene. de 2014

I had an amazing experience with this dealership. The employees were wonderful. They we're all very friendly and outgoing and helped me out way more then I expected. I will definitely be recommending this dealership to people I know!

thouk

16 de ene. de 2014

Sales people were very customer friendly. Able to work the deal over the phone and very quickly. Paperwork was fast. Sales people contacted me after the sale and offered to help me have the vehicle detailed (bought late at night and they did not have anyone to detail) and help me with the setting up the radio system. I would recommend Vann York to others.

Jorun723

12 de ene. de 2014

Loved Vann York Toyota and would highly recommend! Charles did a great job the moment we talked on the phone. He took the time to really work with us!

EdFraser

2 de ene. de 2014

Over an 18-24 month period my wife and I debated whether we should replace our older car. Richard Hartman continually worked with us providing information and recommendations during this entire period. Richard made the buying experience pleasant. In the end he made it possible for us to buy more car than we expected. I cannot recommend Richard too highly. Call him - you will be glad you did.

wlaney

1 de ene. de 2014

I bought a new toyota avalon which had a faulty transmission one month later. Vann York replaced the car with a brand new car within 48 hours, completely free of charge. Mike & Levan were fantastic to work with throughout the whole process. I would recommend Vann York to anyone interested in buying a car!

Gillz

28 de dic. de 2013

Charles was very attentive to our needs and did all in his power to make sure that we were completely satisfied with our purchase. Customer oriented and made us feel comfortable with him as our sales person.

dblack27282

19 de dic. de 2013

This was as painless a car buying experience as I have had. Although there was negotiation involved, they were curteous and willing to work within my terms.

shdygk1922

18 de dic. de 2013

My auto purchase was not something I had planned or wanted to do at this time. My car was totaled and left me with no choice. I called around to a lot of dealers and also checked online as well. Doing this put my contact information out for dealers to reach me and boy did they! Some dealers or salesmen called me over and over. I took one call from Mike Reid at Vann York Toyota. Mike looked at my finances and credit and told me what he could do for me. I asked Mike what kind of deal I could expect and was told "I'm not going to pick your next car, thats up to you." I was very Impressed by this non pushy approach. Over the next several days I had work and family functions that prevented me from visiting any dealerships but I must have received one hundred calls from various sales people. I received one call from Mike informing me of his schedule and that was it. I can't convey how comfortable Mike made me feel by not "sales stalking" me. When I visited the dealership I was meet by Mike with a smile and a hand shake. It was a cold rainy Saturday and we looked at at least five different cars. I looked at new and used and was afforded a test drive in each vehicle I had interest in. I found two vehicles I liked and had a decision to make. Mike didn't push me in either direction. Once I had decided on what I wanted Mike walked me through the process with ease answering every question and taking his time getting things done. I was then intrduced to the finance and insurance department where Gregg took his time with all the paper work and offered great off topic conversation to help pass the time while papers where printing. I have made several new and used car purchases from several dealerships and would have to say this was by far the easiest and most enjoyable purchase yet. Thanks again to Mike Reid and all the people at Vann York Toyota.

jbolick

13 de dic. de 2013

Mitchell was very knowledgeable of the vehicles I was interested in. It made for a good and fast process.I wish him the best. Thanks, Jeff B.

vannyork

5 de dic. de 2013

We are very happy with the Vann York dealership. car buying can be stressful and most times the people are too aggressive. At Vann York, we were treated with respect from the very beginning. the sales people were knowledgeable and friendly.

Daryl1947

5 de dic. de 2013

Because Vann York Toyota is my local dealer and that it has an established relationship with my place of business, High Point University I visited them to talk about possibly trading in my 2006 Toyota Tundra with 51, 000 plus miles. I had originally surfed their website trying to see if they may be interested in my vehicle and originally I was contacted by Charles Martin. I began to check other sources to see what the price of my Tundra would be if I traded it or if I sold it outright? Seeing what the market was bringing, I then stopped by one day at lunch and met Peter Bowman. Peter was kind enough to ask what type of vehicle I was looking to buy/lease and I advised that I wanted a 2013/2014 Tundra SR-5 with a 4.6 liter V-8, tow package, 18" wheels, backup camera, step rails, body side moldings and deck rails. There was a vehicle similar to what I wanted on the lot, so I told Peter that I would be back on Saturday, November 23, 2013 to talk more about a possible transaction. My wife and I arrived on Saturday, and we given a test drive in the vehicle similar to the one I wanted. After the test drive, we began to discuss options for me in order to try and make a deal which I thought was fair and fit my budget. Having driven a Tundra for the last seven years and never having experienced one problem in those seven years, I was certainly not going to go to another brand of pick-up.We were unable to come to a resolution that Saturday, but I appreciated the fact that everyone concerned was trying to help me get to the place I wanted to be, with a new truck with the options I wanted and at a price that I could afford. There was no high pressure on anyone's part, only concern that I got what I wanted and it was affordable. Deep down inside, I loved the truck that I test drove, and I was hoping that a deal could be reached. For the next few days, Peter and I traded e-mails and I advised that I would be back in on Friday or Saturday after Thanksgiving. My wife and I arrived on Friday and that is when I found out that the vehicle I had test driven had been sent to another dealer at their request. While somewhat disappointed, I was assured that whatever I wanted, it would be sought out and delivered to Vann York as soon as someone could get to where it was located.On Friday, the deal was made and when I arrived on Saturday, my vehicle was sitting there. It was not equipped exactly as I had specified, but the equipment that I had ordered was ordered (Step Rails, Clear Coat Protection, 18" alloy wheels and body side moldings). As soon as the parts arrive, I will be notified and they would be installed in one day!! I must note that Peter Bowman went to another dealer and picked up my future vehicle and drove it back to Vann York on Friday night after his day had ended. That is dedication and performance above and beyond his normal sales duties in my mind. I can't thank him enough!!Saturday, my new vehicle was cleaned up and Charles Martin went over all the bells and whistles that it had, going so far as to help me sync my phone to the Bluetooth system in the vehicle. Charles explained all the technical jargon in layman's terms so that I could understand and that was most appreciated as well. Finally and what I thought was really super customer service, Charles helped me move an entire pickup bed of equipment from my old vehicle to my new vehicle in what appeared to be a very expensive suit.My experience at Vann York Toyota was far above the normal customer service, before, during and after the sale. Being 66 years old, hopefully this won't be my last Tundra or Toyota vehicle, and should I be able to obtain another one, I would only go one place to get it, Vann York Toyota. I will highly recommend them to all of my friends and family should they be in the market for both a new or used vehicle. In my 66 years on this earth, this was the best experience I ever had at a car dealership, BY FAR!!Thanks to Peter Boyd Bowman and Charles Martin at Vann York, they are a credit to the dealership and they know CUSTOMER SERVICE!!Sincerely yours, Daryl E. DelagrangeJamestown, NC 27282

Williammccaskill

4 de dic. de 2013

Outstanding service, did not have to go to the dealership, they brought the car to me and did all the paper work at my home. Fred also went over all the features and even programed my cellphone to the blue tooth.

rgforester

2 de dic. de 2013

Originally, I was quoted a lease payment of $159/month but then for reasons unknown to me, the lease became $205/month. That was very upsetting but I had to do something because my existing car was in dire need of a fix that I couldn't afford. I don't blame Charles Martin for that. That had to have come from the finance office.What I should have done is backed out of the deal and gone elsewhere.

rickmont

29 de nov. de 2013

My wife and I have bought many cars over our 43 years of marriage. We prefer to shop on line and to make the deal before going to the dealership. There were three dealers we considered that had the car we wanted. We got the best deal from Vann York. This was the first time that we have purchased a car from this dealership. The entire experience was outstanding, mainly due to the great service rendered by Charles Martin and Peter Boyd-Bowman. They both have great personalities, were easy to deal with and we highly recommend this dealership and Charles and Peter.

Richardcobb

25 de nov. de 2013

Fred Cook is a down to earth salesman.He works with you to make sure you get what you want and you walk away happy and with the car of your dreams. He will explain everything about the car and get you the best price .He will even let you call him at anytime to ask any question about your purchase. If he does not know the answer, he will get the answer.He is not a pushy salesman,he tells it like if he would be the one buying.I can call him at any time after the purchase and he will help me out if I do not understand something on my car.I love my new Fav 4. Thank you Fred Cook. I have told my friends and family about Vann York Toyota and to ask for Fred Cook. He is the man.Thank you FredRate him a 10 +

Georgette Walker

23 de nov. de 2013

I wanna Thank Roddie and Mike for helping me with my purchase...I really enjoy the experience and I will defendtly recommend anyone to Vann York....

jlmamurray

21 de nov. de 2013

Our experience with Vann York Toyota I can only describe as outstanding. We worked mainly with Jerome Sam who was friendly and very helpful. I would recommend Van York to anyone looking for a new or used car.

ozburn01

16 de nov. de 2013

Peter and the Vann York staff were great. The experience was fantastic. Peter is super easy to get along. He knew his Toyota vehicles inside and out.

Carnie

11 de nov. de 2013

Peter Bowman was exceptional to work with. I began looking for a specific type and price of used vehicle in the Spring and called about a dozen new and used dealers checking out options I saw listed on the internet. All of the salesmen seemed interested at first and took my number for future calls. However, only 2 or 3 ever called again with an option and then only once each. I stopped calling these salespeople as they gave up on us. Peter kept at it without fail. He didn't get discouraged when vehicles he called about didn't meet our needs. Twice he brought cars to our house to show to us. One of those we reached a deal on but my mechanic found problems (rust related) that led us to decide not to buy it. Again Peter didn't get upset or discouraged. He kept in touch and we finally found a 2009 Toyota Highlander Limited that appeared to be a good option. He drove it over to let us test drive the vehicle. We had it checked out and agreed to buy it. Even the price negotiation was a pleasant experience. We absolutely love the car. I'm amazed that in this day and age you can still find this level of customer service. Throughout the entire 6 month process, Peter always stayed cheerful and upbeat. It was a pleasure working with him and the next time we need a car he will be our contact.

ToddSCT3

11 de nov. de 2013

Charles work hard to put great deal together and find the Tundra I was looking for and follow through with all my expectations till I picked-up the vehicle from Van York. He was a true pleasure to do business with and I will look forward to my next purchase at Van York.

kenchavis12

9 de nov. de 2013

Fred work with my wife and myself at looking and being able to get the car. We test drove 2 cars and worked out the details that we needed to be in our budget. I have bought 3 cars from Vann York and look to buy again when I need them. Fred has already made a follow up call to see how things were working out.

Alexchoi

4 de nov. de 2013

Very professional and very knowledgableStaffs help me decide and finance new vehicle . I will recommend to all my friend.Thank you thank you Vann York.

AlexGriffith

4 de nov. de 2013

Terrance East has sold us 4 cars total and will continue to earn our business due to his willingness to help and overall great personality. Terrance isn't like most dealers - we didn't feel pushed or prodded to make a purchase and he has followed-up with us each time to ensure that we were satisfied. We love our new car. Thank you!

huan

1 de nov. de 2013

Jose was a professional sales with very good service quality. The price in vann york toyota is also attractive. I have quite good experience in purchasing my new car.

oltbvt94

30 de oct. de 2013

My Experience with Vann York has been outstanding since 2003 until today with Mike Reid, William in service and Marvin This has been nothing but excellent with all transactions I have 3 cars and 1 truckOtis L Thompson - 336-373-8350 or 336-210-5947

murphy1950

28 de oct. de 2013

Terrance East was wonderful to work with right from the start. I had his attention the entire time and he was precise, thorough, thoughtful, resourceful and easy to communicate with the entire time. I sent an inquiry to them from their web page and had a response within 15 minutes and then several phone calls to follow-up - this was on a Saturday evening. By Monday night I had my new car. I am very happy with it and hope to continue the great relationship with the dealer and Terrance.

Jlg3101

24 de oct. de 2013

Great experience purchasing my 2013 Prius 4! Charles Martin is an extremely knowledgable and helpful salesman. I would highly recommend Vann York Toyota and Charles Martin to anyone looking for a new Toyota.

RALPHMURPHY

17 de oct. de 2013

Richard Hartmann, A true professional from the introduction to the delivery. A comfortable salesmanship approach.Treated us with his undivided attention and consideration. Saved us $xxxx.?? from our local dealer's offer.We are probably to old to buy another new car, but Richard would be our salesman by choice. He promised custom delivery and then followed thru. It does not suprise us that Richard was a deserving recent Sales Leader.Ralph & Mary Lib Murphy

janago57

13 de oct. de 2013

Peter was friendly and provided the space I needed to make my decision without beinf pushy or hard-sale, which would have made me walk. His customer service skills are awesome and outgoing. His follow-up was welcome and, again, not pushy. He was very helpful in answering any questions I had. When it was something out of his forte, he enlisted help in the solution of the question. I find Peter very personable, as well as conscienous about truely wanting to match people to the vehicle that they want in an effecient and timely manner. I would recommend him to any of my friends who are looking for a new/used car in the future. I will be a repeat customer.

ujin1111

9 de oct. de 2013

The service was sublime! Charles was super supportive and patient through out my whole document obtaining process. Also, Vinny(I didn't catch his whole name) helped with the finances really well. That was why my experience overall was more than great!

scottvong

7 de oct. de 2013

We had a exceptional experience with Vann York Toyota. Peter was very understanding of our needs. He was very patience and offered us different options to choose from. He understood our circumstances and was able to help us get a car within our budget. I will definitely recommend Vann York Toyota to all my friends and family.

yates71

4 de oct. de 2013

After researching and test driving a few cars, my wife and I knew that we wanted to purchase a 2013 Toyota Prius Two with a Rear Camera added on. We started price shopping at all the Toyota dealerships within a 50 mile radius and Vann York came in the lowest. Plus, all the options, some bought and some thrown in for free sealed the deal.Mike Reid was great to work with! He was persistent and informative as a good salesperson should be, without the hard sell. He gave us the information we needed and let us make the decisions on how we wanted to spend our money.Overall, we feel really good about our purchase and would definitely buy from Vann York Toyota and Mike Reid.

saleem65

2 de oct. de 2013

Mike Rose is very great dealer . you can trust his words from the first time , and you believe that he is helping you to get the right choice and the great deal and the best price. also he is friendly , trustworthy and honest .definitely i will recommend him to anybody like to buy a car .IF I have to say 25 words about him , that means I would like say 25 times , Mike Rose is the best ...25 times.Thank you and God bless you all.Mike Rose is very great dealer . you can trust his words from the first time , and you believe that he is helping you to get the right choice and the great deal and the best price. also he is friendly , trustworthy and honest .definitely i will recommend him to anybody like to buy a car .IF I have to say 25 words about him , that means I would like say 25 times , Mike Rose is the best ...25 times.Thank you and God bless you all.Saleem Moraines

donsims1

2 de oct. de 2013

We havent visited a car dealership or purchased a new car since 1991. My wife and I dreaded having to deal with a Salesman. Once we got the nerve up to go look we met Peter Bowman. He immediately put us at ease. His kindness and understanding meant everything to my wife. His knowledge of the car and helping me through the process had the deal locked in with me before he even knew it. Vann York is no doubt an outstanding Dealership but once a customer is on the lot you are only as good as your sales people portray you. I cannot imagine a better representative than Peter. He closed the deal within hours, I never decide anything in hours, it takes days. I cannot say enough about him other than I will be back.Thank you Peter, You are truly a first class person to us. Very Sincerely, Don

ShannonGarrison

1 de oct. de 2013

I rate Vann York as highly as I do because the overall process was very low pressure. I first visited during my lunch hour for a test drive. I explained that my time was limited that day and they did not pressure me to close the deal. If they had, I would not have returned the next day to close and take delivery. 10/10 - will do business with them again.

gr1995

30 de sep. de 2013

Shopping/buying a new car can be an exhausting task. The last thing the customers need is a salesperson who gives you the runaround and who makes you wait. Charles Martin was very pleasant to work with. He was nothing like the past experience I had with car salesmen. His focus was on me the whole time and was straight forward with the bottom lines, which helped made the process easier, smoother, and faster.

sagunarthy9191

26 de sep. de 2013

I recently purchased a Mercedes Benz E-class from Vann York Toyota and had the pleasure of working with Charles Martin. Charles is an exceptional salesperson. He is extremely responsive, courteous and professional. He went above and beyond what I would have expected.The vehicle was purchased as a birthday gift and understanding my time frame he personally delivered the vehicle to my residence in SC. By far this seemed to be the most time efficient and stress free vehicle purchase I have made. I thank Charles and Vann York Toyota management in making this happen.

koshelevs

20 de sep. de 2013

Keo was a great person to work with. He showed and explained everything I had to do in order to purchase a new vehicle. He is very knowledgeable and helpful. Levan Seperteladze was also very helpful and polite. Levan is knowledgeable and will point you in the right direction so you can get the correct answer.

JCarbonari

20 de sep. de 2013

We were extremely pleased with our experience at Vann York. Love our RAV-4, but more than that the quality of service by Peter Boyd-Bowman was exceptional. He truly is an asset to your organization. I have walked out of dealerships in the past due to a very "pushy attitude." His approach is outstanding.

dheath1

9 de sep. de 2013

Vann York has been the best Toyota dealership in the Triad that we have dealt with. I have bought 2 new cars from them in the last 2 years.

swinger9

7 de sep. de 2013

Bought from Cresent Ford for 20 years..Never owned a Toyota until three years ago!!If you want a Dealership that will Treat you Right, go to Vann York Toyota!!Get a Prius..48 to 55 miles to the Gallon!!These cars are Outstanding and very Dependable!!

dmolina11

3 de sep. de 2013

My family and I had a truly exceptional visit and Mr. Bustillo also was a truly exceptional person; I would recommend him to anyone who is looking to buy a new/used car.

kfteer1

2 de sep. de 2013

The overall experience (especially the purchasing part) was one of the best car buying experiences we have ever had. We arrived around 8 pm on a Friday night and they were more than willing to stay and help us. The total time we were at the dealership was probably no more than 1 1/2 hours and we left with our new 2013 Toyota Prius. We had test driven the vehicle 1 week prior and never felt pressured by any staff to make the purchase. Charles Martin and Don Hinds were helpful, informative and overall a pleasure to work with. We will definitely recommend Van York Toyota and these two gentlemen to friends and family. Thank you Van York Toyota for a wonderful experience!

Waynemarvorene

2 de sep. de 2013

Peter was an excellent listener, willing to help in any way possible. Found the car we loved in their inventory. Peter was very friendly and Marvin was very supportive and informative working with us while working with Peter. An enjoyable experience. We bought an Avalon ltd.

hollyp2448

28 de ago. de 2013

Don was went over many of the feature of the the different trucks. He suggested I test drive several of them and was very interested in what I was looking for and needed.

bumgar06

26 de ago. de 2013

I always deal with Terrence East. He in honest, professional, down to earth, and a friend. He always has his customer's best interest at heart and makes for a proficient transaction. I recommend Terrence, and the entire Vann York family to any person who mentions their interest in a new Toyota. Terrence is the guy to get it done.

meltoneh

26 de ago. de 2013

This is my second car I have bought from vann York Toyota and will return for my third. Very nice people to work with. Aim to please and Mitchell Westmoreland is the best

reptilebasics

23 de ago. de 2013

responsive, met me questions with good answers. overcame the obstacles to the sale is a reasonably timely manner. found the truck I needed in their inventory but also offered to bring one in if needed.

salth2o5

23 de ago. de 2013

To me car buying is like going to dentist. We all hate it, but at Van York Toyota it was a wonderful experience. As my husband put it just give me your best price and I will either buy it or walk away and not come back. You get one chance. We hate haggling! They did and we bought it. Everything was handled in one day. Jose Bustillo was sharp, truly acceptable, and very informative on explaining the features on the car when I went to pick it up. We are from Greensboro so we tried to work with Rice Toyota since we bought our last car from there. They were hard to work with and not being able to locate a car we wanted. So we went to Van York Toyota in High Point and found the car we were trying to locate. I would very much recommend Van York and also Jose Bustillo.

TheresaHoffman

22 de ago. de 2013

My sales person was Robert and he made buying my 2013 Prius a very pleasant experience. He was kind, respectful and very knowledgeable of the Prius....when purchasing my next Toyota I will be looking for Robert and will recommend him to my friends and neighbors. I never knew buying a vehicle could be such a pleasant experience.

SondraRoberts

15 de ago. de 2013

Richard was very helpful and attentive. He found the right Avalon I was looking for and made my new car purchase painless. Richard was very informative of the features of the car and explain everything that I needed to know.

jjanekroll1

12 de ago. de 2013

Excellent follow up and great personalities - exceptional service. Thank you to both Peter and Charles for their wit and helpfulness!Would certainly recommend both of these gentlemen for their customer service.

KevCraven

9 de ago. de 2013

Our experience was great. We were turned away from another Toyota dealership because they were not interested in helping us, however Terrence was very attentive to our needs and found a way to work out a deal that we were happy with. In fact, he knew who we were and greeted us by name when we arrived at the dealership. Terrence and the entire Van York Toyota team, worked very diligently to make sure that we were happy. We will come to them again the next time we are looking for a new vehicle.

paul4321

5 de ago. de 2013

mike was very friendly and knowledgeable, and didn't try to push or hurry a sale. Also everyone else were courteous and tried to make everyone comfortable. and the service was done on time.

harmony23

4 de ago. de 2013

When I went into Vann York Toyota I just wanted to look at the new corollas and the price. I was immediately contacted by email. I had had 3 strokes within 3 months in 2010 and was not allowed to go back to work by the doctors and I was out of work for 19 months before getting my disability. my credit had gone down the drain. I wasn't sure I could get credit for a new car. I had owned my corolla since 2001, and had over 192,000 miles on it. mechanically it was running fine but being out in the sun for all these years the interior was dry rotting. when I went down there I was immediately met when I got out of the car. I was asked if I needed to see anyone and it had been mike emailing me so I told them his name. while I was waiting for him several more asked me if I was being helped. I did receive a new car and I know they worked to get It for me even though I was not happy with the interest rate and therefore higher payment but I guess this is what will help me get my credit back up to par. thank you for all your help.

pamrpamr

31 de jul. de 2013

Had a great experience doing business with Charles. It makes such a difference having a salesman who really listens instead of just trying to push a deal on you. He was honest and fair throughout the process and we are very happy with our purchase.

teelong1

31 de jul. de 2013

I was looking for a truck and sales person was very helpful in helping me find the right truck...came back for bed cover and he helped me get it ordered..

Mleyendecker

24 de jul. de 2013

I bought the car over the phone. Peter was fast, efficient and gave me a great price within an hour of my first call. He had the car ready two days later, taking time to add the window tint we wanted. He even drove to Winston Salem to pick me up to complete the purchase. Excellent experience, and I would highly recommend Peter and the dealership.

mbirdparrish

23 de jul. de 2013

My entire experience was outstanding. Everyone I came in contact with was very courteous and went out of their way to make my purchase enjoyable. I was greeted with a handshake and a smile and the salesman and manager went all out to help me fulfill my needs according to the information I supplied them with. I got an excellent price for my trade-in and the finance department was very easy and enjoyable to work with also. My husband and I took the car home Friday evening and I brought it back in on Saturday to be cleaned up. I was greeted immediately by Clayton, shown to the customer lounge and kept updated on the progress of the work throughout the entire time. Before I left, Clayton went over everything with me involving the functionality of the vehicle equipment, answering any questions I had, and letting me know he would be there for my husband and I if we had any further questions or there was anything else he could help us with. The entire operation at Vann York Toyota is top notch. Everyone is very courteous, very friendly, and very professional. I would definately recommend them to friends and family, and being loyal to the Toyota brand, I would definately purchase there again!

Toyota4ever

22 de jul. de 2013

My overall experienced was smooth from commencing sales process to delivery of vehicle. I thought Keo addressed very well all my inquiries and concerns especially the trade-in benefits of Rav4. I commend him for a truly exceptional service.

lbachman17

22 de jul. de 2013

This was our second used car purchase from Vann York Toyota... and it will not the be the last! Working with Charles Martin was wonderful. He was friendly, knowledgeable and professional. We were treated fairly and never once felt "pushed" to purchase. We'll be back!

apurcel

9 de jul. de 2013

When making a purchase I'm a consumer who cannot be rushed. I met Terrance East during my "looking" phase. Mr East was very professional. He showed me the Avalon and offered to take me on a test drive. We took a nice, no pressure test drive while Mr East showed me the features on the car. After the test drive I gave Mr East my email and telephone number. Mr East never pressured me. He would send an email every now and then to tell me about any specials available. There was never any pressure. I advised Mr East I was still shopping and I had narrowed my choices down. Mr East appeared confident I would be back to Toyota. He advised me to take my time and shop around. I then received an email from Marvin Richardson telling about a great July 4th sale. I went in and we began discussing price. I personally hate the negotiating process but Mr Richardson made it as painless as he could. Mr East went on a scheduled vacation so I was assisted by a new salesperson named Brandon. (Can't remember his last name. Sorry Brandon) Brandon was a lot like Mr East, no pressure. We went back and forth on the price. Brandon never tried to rush me or "close the deal" quickly. We finally agreed on a price and I got a great vehicle at a fair price. I would strongly recommend Vann York Toyota, Terrance East, Marvin Richardson and Brandon to anyone looking to purchase a new Toyota.

MartEd

4 de jul. de 2013

Richard was friendly and efficient. Before we went to the dealership he had giving us a decent enough estimate that avoided having to start the negociations at the top price.

jennywithay

1 de jul. de 2013

Vann York Toyota has fantastic customer service. They are kind and respectful and helped me out with every detail of my trade in and lease.

pellpell

25 de jun. de 2013

Our experience with Peter Boyd Bowman and Vann York Toyota was outstanding. Peter listened attentively as we described our needs and desires as far as a vehicle and then was very thorough, but not pushy as he showed us different cars and options. He had a superb knowledge of the different vehicles and features and even did a comparison spec sheet that compared the toyota highlander (which we ended up purchasing) with another make/model car that we were also considering at the time. We found him to be pleasant, personable, professional,and well educated as far as the Toyota brand. We also had a very good experience with the finance manager (don't remember his name.) Again, professional, prompt and a pleasure to work with. I would gladly recommend Peter and the Vann York dealership to my friends and family.

raddboy

24 de jun. de 2013

Our buying experience with Fred Cook, Jerome Sam and the entire staff at Vann York Toyota was simply exceptional! We'd been in contact with them looking for a specific model, color, etc. for a couple of months. Communication was timely and friendly. Price negotiation was non-stressful as they provided a great deal right away including a fair price on my trade-in. I simply could not have asked for more.

Papita1966

14 de jun. de 2013

Jose and his manager was excellent in helping me choose the best car choice for me, thank you Jose Castillo at Vann York Toyota, I appreciate it.I fully recommend them.

eafpar

13 de jun. de 2013

Robert Byman was the most knowledgeable,friendly salesman I have ever met .I have purchased many new cars over the years and none have even come close to him .He listened to everything I had to say when I would ask questions about the vehicle that I was interested in.He explained all the details,some even before I could ask. He certainly knows his Toyota,s. he worked closely with me on price,model and options. I dont know much about Van York Toyota but I would recommend Robert to anyone People like him are what makes a dealership,so I would give Robert the highest marks in ALL catagories.Iwould certainly buy my next vehicle from him.

movein

12 de jun. de 2013

I just bought 2 new vehicles a few weeks ago. Without a doubt this was the best experience I have ever had in buying a new car. I used to go to their competitor and due to my current work location I went here instead this time and couldn't be happier. Mitchell was awesome.

ktucker503

11 de jun. de 2013

I can say for the 1st time in the Many vehicles I have purchased over the years, this is the most TRULY EXCEPTIONAL service I have received.I want to thank Vann York for each of the staff that I interacted with, they are true professionals and take pride in what they do! I look forward to the future service treatment from Vann York dealership as I need it for my 2013 4Runner. If it is anywhere near the experience I received from my purchase I will be a loyal customer. Dealership service departments can be a customers worst experience especially after a warranty runs out. I have some time before that comes but feel after the treatment I experienced purchasing my 4Runner that this will not be an issue.I look forward to dealing with Vann York in the future!Thank you, have a Great day!Sincerely,Keith Tucker

scpatton

10 de jun. de 2013

The customer service standards at vann York go above and beyond a commitment to the individual, customer dealer relations were extremely enjoyable with a sense of comfort

raldarsunt

8 de jun. de 2013

Best price and flexibility describe my experience with Vann York Toyota. I contacted their Internet team and they were quick to come back with a reasonable price. Then I learned about additional discounts and attractive offers. Fair amount offered for my trade in. They provided free of charge the roof cross bars along with transferring my original bike rack. Mike delivered the car conveniently to my door. Talking to sales manager or any other person in Vann York was quick and they were always willing to find an answer or solution for me.When buying my new car I contacted the car dealership where I got my first RAV4 but they acted like they didn't care much about doing business. So I decided to explore other options. That's when I found Vann York Toyota. They expressed all the time willingness to hear about what I needed including of course, an attractive price. Customer Relations Manager contacted me to perform a follow up in my recent car purchase. I'd recommend this car dealer to more people seeking for excellent customer care and prices

kendra.carroll

7 de jun. de 2013

Peter worked very hard at helping me to understand the vehicle. Hybrids operate slightly differently and he took the time to make sure I understood how to operate it. I have worked with salespeople who seem all for the dealership but he was equally committed to me as well as the dealership. It is one of the main reasons that I bought from Vann York. I am greatly pleased with my purchase and experience.

meredithcovington

6 de jun. de 2013

Our experience with Vann York was exceptional. From the minute we walked in the dealership door we were greeted with smiles...all the way through to post-purchase questions we had regarding our new Highlander. Each individual was kind, patient, and well-versed in the questions we asked. We look forward to the service they provide as well.

paulinemorgan

4 de jun. de 2013

This was a very pleasant car buying experience! Mr. Martin was extremley helpful in every way, he had vast knowledge of the vehicles and was very patient and understanding of our questions and concerns. we will definately recommend this dealership to anyone looking for a Toyota vehicle. Keep up the good work! Polly Morgan.

Joan1103

3 de jun. de 2013

This was our first ever Toyota purchase. The friendliness and helpfulness of Peter Boyd-Bowman was extraordinary. Peter went out of his way to answer all our questions and we never felt any type of pressure from him. It was a wonderful experience and I know our next vehicle will also be from this dealership. Peter Boyd-Bowman is an asset to your company. Keep up the good work.Joan A. Carbonari and Dominick C. Carbonari

dung_nguyen500

31 de may. de 2013

i am very please and satisfy with all services from this Dealership . One again i'll do more business again with Vanna York Toyota in the future . Thanks so much for great services

Kaygear

27 de may. de 2013

Eric was an absolute delight to work with. He patiently listened to our criteria and assisted us in getting the right Camry that fit our budget. We would highly recommend this dealer to any of our friends and family.

acprice20

25 de may. de 2013

Good expirence, worked hard to give a good deal. Robert was able to find the right vehicle for me. He went over the vehicle with me after the purchase.

jaeshim76

20 de may. de 2013

I had a great experience at Vann York Toyota. Worked with Terrence East and he made sure I was being provided with best service possible. Took me on a small tour and told me about each department and their roles, even set my first appointment for my new car. He was very professional and detailed oriented. Vinny took his time with me and made sure all the finance was taken care of. Both of them made me feel like they were there to help me find a car that's suitable for me, not to sale me something. I'm very satisfied with the experience at Vann York and I'll recommend Terrence and Vinny to all my family and friends.

jpc2013

19 de may. de 2013

I had a great experience because Richard went above and beyond. He made sure I got everything I asked for when I leased my new car. While it was being worked on he made sure I had a car to drive.

fullkee1

14 de may. de 2013

The service was very good and the price was very reasonable. however, the cleanup job is not too good. It would be better if it was cleaned properly one more time..

may162009

10 de may. de 2013

Richard was very helpful in helping us find the best car for our money. We never felt any pressure, and we believe he sincerely wanted to be the most help for us as possible. We are very pleased with our new car. We hope we will enjoy it as much as we have our previous Highlander.

Gagnog09

6 de may. de 2013

Service was great. Really friendly employees. Only draw back was that the car detail could have been more thorough. There were visible scratches and marks on the interior that could have been removed.

xcjohnny

6 de may. de 2013

I have purchased 2 vehicles in 2 years from Vann York Toyota. Having dealt with many dealerships over the years, I appreciate the relaxed friendly atmosphere at this dealership. I feel like they want my business not just now but in the future also and show it by their outstanding service and efforts to give me a good deal on my purchases. Fred Cook is very knowledgeable of the product he sells and has been an important part of the overall good experience I have had with Vann York. I may shop other dealerships, but when it comes time to purchase I plan to end up at Vann York.keep up the good work.John DunlapGreensboro, NC

sprince1

5 de may. de 2013

While being very professional, Terrence was "down to earth". He was polite and easy to talk to. He answered all of my questions. He was very thorough. I feel I received a good deal on my Camry. I would recommend Van York to friends and family.

melsthe1

4 de may. de 2013

Terrence and the sales manager stayed with me through the entire process working with me to make sure I got a car I liked and could afford. Terrence followed up with me from my first inquiry and through the end of the sale. Changed my mind about car salesmen! :-)

JJackson1234

3 de may. de 2013

my schedule is crazy. i came by at odd times and missed some appointments. i changed my mind on the car that I wanted after one was prepped and ready. Charles never batted an eye, he was always friendly and helpful, got cars for me to check out and drive, and got everything I wanted, with a price that was right where i needed it. I ended up in a iQ and love it. I have nothing but praise for all the guys at Vann York.

kaustin2k

3 de may. de 2013

I had not expected to buy a car that day since I had just started looking. Richard worked with me all afternoon, driving various cars. It was a very good experience and I purchased a great vehicle, the new RAV4

CoralnGem

1 de may. de 2013

We returned to this dealership for the purchase of our 7th vehicle we have purchased from Vann York Toyota. We have had many great experiences purchasing a vehicle from here. They just feel like family. When you walk in the door, you're greeted on a first name basis and you know that this is a dealership that you can send all of your friends and family to. Terrence East, Levan, Marvin, Jerome, Gary, the whole gang all our great friends of our family and we will continue to support this great local business. Forget the larger dealerships where you're just a number; come to the dealerships that treat you like family and don't give you the run-around. Come to Vann York Toyota; you're sure to have a great experience.

Whansleyjr

1 de may. de 2013

Robert Byman is a great salesperson, did not try to push me into buying, just made it hard not to! He did a great job making a tedious process very bearable.

kellytuschak

30 de abr. de 2013

I will be really honest in how disappointed I have been thus far with Vann York Toyota. Not only did no one transfer my insurance, after you all said you would, I only found out because I checked up on it. When I dropped my car to be "detailed" it was essentially rinsed and the floor mats put in. The stickers weren't removed from the outside back. The inside of the vehicle, dirty from the 3 day borrow by a patron, wasn't even wiped off. I dropped it off at 8 and when I returned at 11, the service department informed me that they had only started the cleaning and it would be done by 12. That wasn't a big problem, but around 1230, I was tired of waiting and was quite irritated when I realized they really didn't even do anything. The mileage was incorrectly documented on all paper work saying 15 miles when it was actually 115 miles. The poor cleaning and the incorrect mileage were minor and so I just let them go, but letting me drive around for a week without insurance and no one having any intent to tell me that they didn't transfer it, is unexcusable. You are correct in your response to my question "it's really simple, you just call.' The point is, no one has ever made me do it before and when you tell me you're going to do something as an adult, I expect it to happen. I can assure you that the only reason I will return is to get my "complimentary" maintenance for the first 25K miles and after that I will not be back.

hurleysix

29 de abr. de 2013

Very Disappointed that the car did not come with a FULL tank of gas. When you spend $38,000. on a vehicle it should come with a full tank. Your dealership lost major points with me because of this. Also, the clean up crew had an hour and a half to CLEAN the car. We found trash in the seats and crumbs. There was hair in the center console and overall was not CLEANED the way you expect a new (used-2013) car to be. My husband is in the market for a new car now and we will DEFINITELY not come back to Van York or any associated dealerships.

shantivictor

29 de abr. de 2013

Great Experience! What else can I say. Very fast and efficient. Will recommend this dealership Van York and Peter to all my friends and relatives. thank you Victor

gloversgr8

22 de abr. de 2013

Charles and Marvin were fabulous. The easiest buying experience ever!! Thanks you for your help and being so kind to my family during this process. Very professional!!

Layna

14 de abr. de 2013

It was a pleasurable experience working with Jose Bastillo. I would recommend him for anyone wanting to purchase a car at Vann York Toyota. He has a very pleasant personality, and seems to be a man of integrity.Layna Rangel

redjeep10

10 de abr. de 2013

I was very pleased with the service that Peter provided. Even though I didn't purchase a Toyota Peter was most helpful in trying to find the right vehicle for my needs. The follow up visit to the dealership for the paint protection application was fast & courteous. I would highly recommend Vann York Toyota to anyone looking to purchase a new or used vehicle.

225springst

8 de abr. de 2013

We visited Van York as our first stop in purchasing a car. We had no intention of buying that day but we were offered a great deal and received great service. We purchased that day. Great experience!

eggertwfu

8 de abr. de 2013

I wanted a used care at a reasonable price. Although my Corollas was 14 years old, it had less than 90,000 miles so I was not in a hurry to buy. Matt really listened to what I wanted, offered options from what was available, but did not try to push what was on the lot if it didn't meet my criteria. He stayed in touch with me, calling when something came in that he thought I might want. The 2012 Camry that I purchase was perfect for me. It may not have had all the bells and whistles that some people would want but since my existing car was a 14 year old stick shift with a tape deck and manual windows and locks, pretty much anything was going to be a step up for me. Plus the "lack" of extra features placed it within a price range where I was comfortable. I really felt that Matt worked with to find what I wanted rather than to "sell me" on something. I did NOT like a gentleman who came over during our discussion of financing. I cannot recall his name but Matt said that he was the head of used vehicles. He had a loud booming voice and sat right next to me and talk without modulating his volume. It was painful to listen to. Plus he decided to bellow out my credit score to the entire showroom. Thanks idiot, glad you didn't have my SS#. While he might be useful to have around in case your PA system goes out, I don't think someone as annoying and as lacking in discretion should be around customers, at least not this customer.

jruggiero

6 de abr. de 2013

My experience at Vann York Toyota was fantastic. They are extremely fair on price, courteous, and their goal is having exceptional customer service. As of now, I would say that they have met that goal quite well. They have a fabulous team atmosphere amongst their operation, which results in a very satisfied customer base. I purchased a 2013 Prius and couldn't be more pleased with the experience. I highly recommend Vann York Toyota.

rcanner

3 de abr. de 2013

I wished to trade in an older vehicle and move up to a newer model.Charles showed me how to purchase a new car, at a great price, andpay off my existing loan at the same time. I am very happy with my newCamry and the low interest rate financing.

smartin2485

31 de mar. de 2013

These 3 salesmen, went above and beyond to get me the car I wanted. They were completely honest and open. They took the time to answer every single question I had and believe me, I had plenty. They went to great lengths, to help me get out of a car that I got stuck with in July of 2012, through a very bad car buying experience, with Kernersville Chrysler-Dodge. That was my first experience with Kernersville Chrysler- Dodge, and it will def be my last!!

Bs2111

30 de mar. de 2013

Fred and the whole crew at Vann York Toyota are truly exceptional in making the car buying experience pleasant. I will be back for another Toyota when the time comes.

richmor2

27 de mar. de 2013

Mitchell was wonderful! This is the 2nd car I have bought from him. He was a great help! He was patient and saw the deal all the way through.

JadeFerguson

25 de mar. de 2013

Mitchell was AWESOME by far the best dealer I have dealt with he made my experience much better after much frustration. I told him what I wanted and what I could afford he was honest with me and he still found me the car I wanted in my price range. I appreciate all of his dilgence and hardwork he made sure the car was all set and ready for me to drive away a very happy Vann York customer.

01xtremeblazer

21 de mar. de 2013

Bought the vehicle & was suppose to come back the next day for new tires, Well the next day they didn't have them. So i had to leave work & go that monday. Apon that i stopped in for a few problems i had with the vehicle. I had a service tech ride with me to show him the problem & left the vehicle to be fixed. The next day they said it was ready & they couldn't find the problem so again i went back up there to show them. Couple days later i was told by service manager that they didn't want to fix it & was going to ask me to walk away. Well i didn't & i was promised by the sales manager that he was putting a new transmission in. Well i waited & waited then 2 weeks later it was ready but no new transmission only few parts i guess were swapped. But i cannot get ANY paperwork from them showing what they done. I am not happy promises were broken, I am not happy with my purchase. They did keep me with transportation. I picked my vehicle up with fuel light on & it was suppose to go through a check before it went on the lot. It wasn't. I asked that that be done before i picked it up. It wasn't. I am aggrivated with the guys there, They keep saying what you want to hear but doing the opposite. Now a week after getting it back driving with a out of date plate I my 30 day warranty is running out & many times ive asked for it to be extended. Still havn't gotten any paperwork for work done but was informed i have a 90 warranty on parts they fixed in trans. They told me the work was going to be done at GM. They offer a 12m 12k mile warranty on rebuilds & 5yr 100k on new. Im definitly getting shafted & wouldn't recommend them to anyone. Sorry but ive given them many chances. The last time i ranted to the sales guy he told me to calm down i was getting a new trans.. well i didn't so im fed up with the shady ness. THIER MISSION is to sell a car not get a customer.

DorothyPearce

19 de mar. de 2013

Charles utilize every skill possible to help accommodate the needs that I was looking for . He also never stop working with us, even though we stayed in the dealership for 8 hrs. straight. He was very understanding and he also cam with a few laughs to make the experience enjoyable. My husband and myself enjoyed the visit.

Janeegurl

18 de mar. de 2013

We have bought several cars from Van York Toyota. Richard Hartmann has helped us out most of the time. There is no other place I would ever consider buying a car from. Not only are the staff very helpful, but just as friendly and will go way and beyond to make you happy. Always there to help if there is ever a problem or need.

clorimer

18 de mar. de 2013

The experience I had with Vann York Toyota and in particular, Charles Martin, was phenomenal. I have never had such a wonderful experience as I did with Charles Martin. He shared important information, answered questions, and worked with us in acquring a new vehicle at a cost that was extremely fair. The service provided to us in the search for a new vehicle and the attention given to us after the deal was outstanding. Never before had we felt so special. I would without a doubt, direct prospective buyers to Vann York and specially, Charles Martin. My wife and I are still talking about the wonderful experience we had at Vann York Toyota!

AWedemeyer

9 de mar. de 2013

Very impressed by the down to earth atmosphere of the dealership and with the professionalism displayed by Peter, Fred and J P. They were informative during the search and decision process and attentive and quick to address my concerns after the sale. Enjoyable experience.

amandamoss01

7 de mar. de 2013

I normally dread taking my car in for maintenance. I have to say dropping my car off at Van York is a wonderful experience. They are friendly, helpful, and professional. I will always bring my 2009 Toyota Corolla to them. They are honest and do not pressure you for high priced services. I love the fact that they shuttle me to work and pick me up when my car is ready. Their customer lobby is very clean, modern, and relaxing. The whole experience is a world of difference from the car maintenance norm. Thanks Van York.

Kcsmith210

6 de mar. de 2013

Timeliness and courtesy of salesman was exceptional! Fastest we ever bought a vehicle! Appt was set and salesman treated us at the door...felt welcomed and expected.

Larsutt

4 de mar. de 2013

I drove from Wake Forest because they gave me the best deal by far on both the new Hylander Hybrid and my trade. Smooth and fast transaction. Excellent experience!

retiredatlast

2 de mar. de 2013

My wife and I enjoyed being served by Mike. It was a very pleasant experience. We would certainly recommend Mike and the Vann York dealership to all our friends. We look forward to our service needs at Vann York on our new RAV4. Gerald and Mary Ann Shedd

Larry

1 de mar. de 2013

I live in Wake Forest, so we worked out a great deal (on both my trade and the new vehicle) over the phone. They held the car with my credit card while I made the hour and a half drive. Once there, Richard showed me the features of the Highlander Hybrid and we took a ride. Within an hour, I was driving home in my new car. Easy and stress free.

igo2vir

26 de feb. de 2013

I didn't think that when I purchased a used car from a dealer with the stature of VannYork that I would get a car with the original floor mats removed, No owners manual, only 1 key with 1 remote that does not work.

mariefairley68

14 de feb. de 2013

My purchase started out as on-line research. The dealership was promt to answer any questions I had. When Jose contacted me, he listened to my requirements and need for a car. The whole experience was pleasant.

babsbr

12 de feb. de 2013

Fred Cook took the time to go over many details about the new Camry. We were pleased with the manner that he responded to our needs.He even follow up with a call the next day and he also offered to help us with any questions. Barbara Riddle

krgarber

7 de feb. de 2013

This was the second Camry in a row that I've bought and both came from Vann York. Both times I worked with Richard Hartman. Richard answered all my questions and helped me find the car I was looking for. He didn't try to sell me something I wasn't interested in. I felt like I got a good deal both times. If you're interested in a Toyota, give Vann York a try and ask for "Richard Hartman".

jenjen5700

4 de feb. de 2013

I bought a 2012 Sienna XLE from this dealer after previosly owning a 2006 Odyssey and 2008 CR-V from their neighboring Vann York Honda simply because Honda couldn't beat out the redesigned Sienna. Having worked with Vann York before, I had no doubts this third purchased was going to be good. Vann York has been around a long time and their professionalism, honesty and high work quality shows well in all aspects. I had already done some homework on the Sienna, so it was only a matter of getting a fair price with the options I wanted to which Vann York proved could be done with little to no problem. Sultan worked with me on this purchase, talking me through the details of the vehicle and the final price which ultimately worked out great. Customer service is clearly priority because they will go out of their way to offer drinks, a play area for children and even a lounge with a large flat screen TV if you have to wait a bit. They will answer your questions and explain things well so you understand the whole process. Not many "local" dealers can stand up to that. 2 thumbs up Vann York!

kblake777

30 de ene. de 2013

What I like about Keo is if you ask him a question about the car or truck your buying, he will answer you without having to look up the question in a book. Its almost like your buying one of HIS cars. You can tell he works hard on doing his homework ( knowledge of vehicle) . I think he is the most confident car salesman I have ever worked with. Its like he knows he is going to put you in the car you want and does everything he can do to put you in that car. Everyone there who walks by speaks to you , very friendly place.

rwstout2

26 de ene. de 2013

I am not from High Point and drove about 65 miles to make the purchase I made today, January 26, 2013. Unfortunately, my hometown dealer was not able to seal the deal with me on price, even after a valiant effort. Fortunately, Vann York Toyota and Peter Boyd-Bowman made my drive to High Point well worth it! His professionalism, promptness, honesty, flexibility and friendliness prior to the sale made the actual visit to dealership and sale a breeze. Peter and the Vann York staff made me feel comfortable and appreciated. There was ZERO pressure and ZERO stress. Based on this experience, it makes me wonder why I waited 26 years to purchase my second NEW car!

cmwarnimont

25 de ene. de 2013

Robert was very knowledgable about the Camry Hybrid and made the purchase experience easy. He was very personable and intelligent, and I would recommend him to others looking to purchase.

jdm1950

24 de ene. de 2013

It was a pleasure doing business with Terrence East and Vann York Toyota. I was never pressured in any way, and that was greatly appreciated. Terrence was very friendly and professional. He had knowledge of the car I was interested in, and answered all of my questions. He was also helpful in getting my car financed. He explained the available finance options and helped me make a decision on which would be best for me. I would definitely recommend Vann York Toyota and Terrence East to anyone looking to purchase a vehicle. It was a great car buying experience. Again, thank you Terrence and Vann York Toyota.

Jenmitchell79

21 de ene. de 2013

Had a great experience overall. Jonathan was extremely helpful & knowledgeable on the vehicle I was interested in. He was very courteous & respected my time. I really appreciate the time he spent helping me find the car that was right for me.

pepawmac71

19 de ene. de 2013

Peter Boyd-Bowman was very friendly and helpful during the sales process. Great people skills.I was very pleased with my deal and would highly recomend Peter to others looking for a car.Gene W. McMasters

rebecca.follweiler

11 de ene. de 2013

The experience was wonderful. We were in desperate shape when we arrived at the dealership. We had a car that would barely run and was probably about to die. Even with that as our only means of trade, Terrence East did his best job to work with us and get us into a car that fit what we needed and matched our price range. We would definitely buy another car from this dealership.

rfurer

9 de ene. de 2013

I have purchased two other cars from Vann York prior to this experience. Mitchell and Gary worked very hard to put me into another BMW 328I this past Saturday. Mitchell worked very diligently in finding the right car for me in my price range. He was very knowledgable about financing as well.Thanks,Ronda FurerVann York Customer

VictoriaBrandes

3 de ene. de 2013

I thought Vann York Toyota was great. Everyone was super friendly and willing to help. Robert was great and not pushy like most cars salesmen.

NicoleGottfried

3 de ene. de 2013

Mitchell was fantastic to work with and we are so happy with our purchase! I cannot commend him enough for how expeditiously he worked. He treated us with such respect and truly valued our time, which was especially important since we had our 7 month old in tow. I told him I didn't want to drive from Winston unless he could deliver and he did! We will definitely be repeat customers of Mitchell and Vann York Toyota and will tell our friends about our experience.

led

3 de ene. de 2013

I understand that my credit wasn't the greatest but I was put into a Camry that I really liked but the dealership told me that I didn't qualify for it. Then I returned the car to get one that had scratches all over it. They did fix them but I had tires that were somewhat dry rotted and the car is out of lign. I have used Vann York before but never again. I should have went to Rice Toyota..I still think that I should be compensated for all the time that I went back and forth dealing with all the problems. I am really debating on going to Fox8, etc. because I should have never been put in a car if the deal wasn't done. I was very disappointed in the way this was all handled.

polazo33

3 de ene. de 2013

Everthing was good but I think I could get a better deal on the price of the car I purchased. Probably next time when I get another car .

chead

2 de ene. de 2013

My experience purchasing a Toyota Prius at Vann York Toyota was excellent. Both the sales person, Keo Xayavong, and the general manager, Levan Seperteladze, listened carefully to my concerns and preferences and addressed them without delay in a competent and friendly manner. I did not feel pressured at any time during the process. Keo demonstrated excellent product knowledge and explained features in a way that was accessible to me. Levan was flexible and made every effort to give me a great deal. Both were courteous, friendly and professional during the entire process. I will definitely recommend this team to friends and colleagues.

dwhite0817

30 de dic. de 2012

After researching car ratings on the internet (in particular on ConsumerReports.org) I resolved to start searching for new or used family sedan to replace the minivan I had driven for the past year. Several weeks ago I reviewed the Vann York Toyota website and some others to search for a new or used Camry XLE Hybrid with the intent to purchase the best value by year's end. Vann York responded to my inquiry and invited me in for a test drive. About that time my wife and I got sick and were laid up for two weeks. Vann York and other dealerships maintained email contact throughout our sickness. About 2 weeks ago I was finally well enough to visit the dealership. Peter Boyd-Bowman welcomed me, confirmed my interest in Camry Hybrids, asked me about color and option preferences, and showed me the appropriate inventory on the lot. Peter invited me to sit in a new Camry XLE and reviewed the interior features and options and explained the particulars (engine, batteries, transmission and standard features)about the Camry Hybrid. He showed me its trunk with spare tire and standard battery, and explained the location of the drive battery and its minimal impact on the trunk capacity. I had not previously realized there is still a seat pass-through in the Hybrid. Peter also showed me the engine compartment and offered to get a more knowledgeable consultant if I had any questions. Then Peter offered me a test drive in the vehicle. The Hybrid performed beyond my expectations. On returning, Peter showed me a very low mileage, used 2012 Hybrid XLE which had the features I wanted and which was attractively priced. I declined test driving it as it was very similar to the car I had just driven. I asked Peter to give me the dealership's best price on the used 2012 Hybrid which would be valid up to the end of the

Melmaff

26 de dic. de 2012

Joe was great - very friendly and respectful. I'm very happy with the car and the price, and the money they gave me from my trade in. Thanks! My one complaint is that no one told me that my new car didn't come with floor mats, and I would have liked floor mats in my car.

mae.helton

15 de dic. de 2012

I have given Robert a great on customer service,because he was very nice made usfeel like we had known him all our lives.Very easy to talk to.On quality of workI know he worked hard to get us in what we could afford,and what kind of car we wanted.Friendliness he was awsome so nice treated you like it was all about you.Not about him.He made it one of the best times we had getting a vehicle.Price was right where we wanted it.This is now my place to go forever.Dont think I could goelse where.Everyone made you feel like family.God Bless you all and may you businessgrow more and more amen. Thank you MIchael and Mellena Helton

ncpsychlist

14 de dic. de 2012

I have bought 5 new cars in my life so far. They have all been Toyota vehicles and 3 of those have been from Van York Toyota. I lived in a different state when I bought the first 2 vehicles. I chose to buy from Vann York Toyota because they know how to listen to their customers. An effective sales team works together to help consumers make the right decision on a new vehicle while at the same time making customers feel like they have done the transaction wisely. The sale does not end when the customer walks out the door after signing their name multiple times. The client wants to feel like they made the right choice the day after or a week after the transaction occurred. Vann York Toyota does this very well. They have got it down. Charles Martin and Fred Cook worked together to discover my automobile needs while Mike Stokes, Jerome Sam and Marvin Richardson worked together to reach my value requests. They are truly a great team that cares about their customers and strives to reach out and make each person a repeating patron.

bobcy

13 de dic. de 2012

I have bought four new cars from VannYork over the years. They are twenty miles from my home town which has a Toyota delership. I have learned they offer the best prices and service by far then any other car dealer. The sales staff is honorable and very interested in the custermers needs. My buying experience has been very gratifying.

mamie.brown.568

12 de dic. de 2012

I have bought several cars in my lifetime and most of the time it was just a hassle.I have to say that buying this Toyota was a pleasant experience. Peter was knowledgeable, friendly, helpful but not pushy. I told him what I wanted and we droveone and then I decided on the new car. He didn't hassle with me, he got me the lowest price and the decision was up to us at that point. He even brought the General Manager over which I have never experienced.It was a pleasure working with Peter and the whole group at the Toyota dealership.I would recommend Peter and Vann York Toyota to anyone and will do so in the future.Peter is a very personable young man, knowledgeable, polite, kind and helpful. Icould not have asked for a better experience.

SFerree6

3 de dic. de 2012

My husband and I have been loyal customers of Vann York Toyota since 1992. We visited Vann York on Nov.24th to trade in my 2011 Avalon for the new 2013 Avalon Limited and also at the same time my husband traded in his 2004 Tundra Limited 4 x 4 for a 2011 Tundra 4 x 4. We worked with Terrence East, which will be the 4th vehicle we have bought through Terrence, we have bought a total of as of now, 14 vehicles from Vann York since 1992. We started out with salesperson, Rick Campbell in 1992 until he moved up to internet sales and that is when we started working with Terrence. Rick Campbell is really a great guy to work with also!!Terrence East was very professional,detailed and answered our questions and concerns. He worked with us with a deal that we were comfortable with, no pressures, and respectful.Vann york did not have the color of 2013 Avalon I wanted , but Terrence found me the color at another location and is having it brought to Vann York. Terrence also gave me a loaner car to drive until my new one comes in. He has also kept in touch with me on the progress of the destination of the 2013 Avalon. He also contacted us about my husband's running boards came in for his 2011 Tundra. When we go in for our maintenance on our vehicles, Terrence makes a point to stop and speak to us while we are waiting in the service lobby to see how we are and if we are having any issues and if we are still enjoying them. So even after the sale they still are there to greet you with a smile! Rick Campbell will say hello to us, even some of the other sales people like Marvin Richardson, Marvin always speaks to us when he sees us there, and I have also met through the internet sales, Damaris Dilliard, which I intend to meet in person when I pick up my new 2013 Avalon, she is very friendly and sweet!We both have had all our vehicles serviced at Vann York each time when due and you can't help but love the people in the service department also, Oswald and William, they are so very helpful, friendly and we have always received excellant service!So I hope if you are thinking of a new or used vehicle you will check out Vann York Toyota in High Point, you can't go wrong with Vann York Toyota, THEY TREAT YOU RIGHT!!Mike and Sharon FerreeSophia, N.C.

gbowman

2 de dic. de 2012

Our experience shopping at Vann York was very good. Mr. Bowman was very helpful and nice.Our buying experience was very slow and deliberate but Peter was very patience and kept in contact with me throughout the 2 or 3 weeks. So many dealers play these pricing games with untold fees and charges over the phone. Peter was upfront with the OTD price and that is what I like the bottom line.

ARHPG

1 de dic. de 2012

I had an excellent experience in dealing with Vann York Toyota through Mike Rose. Mike is a very professional, honest and tireless employee determined to create a satisfied customer. Mike did a great job overall, and I would recommend him to anyone interested in purchasing a vehicle from this dealership. Each staff member was friendly, courteous and very helpful. Wait times were a bit high at times, but the experience was definitely worth the effort.

Collinsk813

28 de nov. de 2012

These guys were great. My father had a heart attack 2 days prior to me showing up for my appt at the dealership, so i was totally unprepared. Chip, Keo and Mike worked with me, showing lots of concern for my father and with getting me a good deal. thanks! it was well worth my 2 1/2 hr drive.

ellen66fun

20 de nov. de 2012

I felt like I was family with this guy!! He did everything possible to help me!! He even came and directed me to the dealership cause i was lost!! He is the greatest!! He is a great person and a supersalesman!! I will NEVER go anywhere else!!! Telling everyone about you all!!! Thanks a million!!!

candiceskeen

20 de nov. de 2012

I was more than satisfied with the service that I rec'd from Peter and the dealership as a whole. I was treated like a customer and for that I purchased a new vehicle from them and didn't take my busienss anywhere else. I will most likely purchase all vehicles in the furture from this dealership.

TBear

19 de nov. de 2012

Bought a used truck a while back here and just wanted to say the whole process was a wonderful. The hardest part of the whole process was trying to decide on which truck I wanted since they had so many options. It's been 5400 miles and I could not be more satisfied

jaybird71

18 de nov. de 2012

Normally I prefer a trip (or 12) to the dentist as opposed to buying any large ticket item. Car purchases in the past have mainly been done with several Imodium and at least 1 Xanax. My recent purchase with Charles Martin at Vann York Toyota was completely pain free. Time from initial phone inquiry to walking out the door, proud owner of a pre-owned vehicle, was under 3 hours. Charles was wonderful - to the point and knew his stuff on a not-so-easy-to-finance customer. Thank you, Charles! I'll be sending anyone I know searching for new wheels to you!

lurrows

13 de nov. de 2012

I have purchased two vehicles from Vann York, and I will go back again in the future. I have been so pleased with my experiences there, especially with my salesman, Mr. Charles Martin. I would recommend him for his customer service any day! I felt like I was his top priority, and I received VIP service the entire time.

dsflynn1

13 de nov. de 2012

My husband and I highly recommend Vann York Toyota in High Point, NC and Robert Bynam! We live in Greenville, NC and Robert did an excellent job communicating with us via the internet and then in person when we got there to finalize all the paperwork. We could not have asked for a better sales person to deal with. He was honest and very helpful in getting us a great deal on the vehicle. Robert made the process so easy and painless. He even found us a cheaper insurance rate than what we had and before we left the lot, he personally cleaned a few things on the inside of the vehicle. Now that is going the extra mile! Thanks again for a wonderful car buying experience. We will definately be back to do business again. Thanks Vann York Toyota and Robert Bynam.

mandilucy

12 de nov. de 2012

My husband and I purchased our 3rd Toyota from Vann York. Charles was very easy to work with and made our experience there very smooth. We had a bad experience with another dealership so we chose to go back to Vann York. I highly recommend this dealership and Charles as your salesman. I have never felt as at ease as I did here.

mikejohn81

9 de nov. de 2012

I went to Van York Toyota to shop around for a new Toyota Rav4. Mitchell and Peter were extremely helpful and really worked hard for my business. Their efforts allowed me to stay within my budget and obtain the vehicle that I was shopping for. I went to other dealerships in the Triad area and I have to say that Mitchell and Peter worked the hardest at getting me a deal. Other dealers gave me a "Take it or leave" type of offer, but Mitchell and Peter were able to meet me in the middle and negotiate a fair price for a great SUV. They were professional, fair, and helpful. I would recommend them to anyone.

drewmoney 30

7 de nov. de 2012

Very satisfied, will buy from again. Charles helped us with what we were looking for. Excellent sales man. If you are smart you will buy from Vann York.

tstrogdon

5 de nov. de 2012

I have already recommended others to your dealership and to Fred Cook. Best experience I have had purchasing a car. I really appreciate the honest and courteous service I have received so far.

beckyv1

5 de nov. de 2012

Fred Cook sold us our 2012 Highlander and when we decided to trade for a 2013, we contacted him. He is friendly and worked with us in selecting the vehicle we bought. I would recommend Vann York to my friends as a great dealership to buy a vehicle. I live in Winston-Salem and drive to High Point just to buy from this dealership.

srleonard

3 de nov. de 2012

good online presence helped me choose the model I wanted (PriusC)ridiculous that the bottom of the line does not have cruise controlnot too pushy; worked with me on pricehelpful in answering my questionstook too long - waited over 30 minutes to get car after paying for it

rpaden

2 de nov. de 2012

I went to the dealership looking for a new Tundra, but was not very excited about buying a $35K to $40K truck (TRD Off-Road) that gets 13 to 17 mpg. After looking at the new inventory, I was about to leave when I saw a late model used Tacoma that looked good. The salesperson approached, Richard Hartman, and asked if he could help. I told him I was looking at the new Tundras but decided that maybe a Tacoma would fit my needs better (I have owned both in the past). He said he just received a used Tacoma TRD Off-Road that morning and it was in the back. It had less than 20K miles, so I was interested. It turned out to be a sharp looking truck and had everything I was looking for. I ended up buying the truck for $5K less then what CarMax had a lesser truck selling for. The sales person did a great job, the price was right, and the service was fast a courteous. Overall, a great experience.

efranklin47

2 de nov. de 2012

I live within 10 minutes of a local Toyota dealership; but I chose to drive 2 hours to Vann York, simply due to the fair pricing approach (which should be a given these days), and their across the board display of fairness, honesty, integrity and respect for the customer. I was offered a fair and reasonable price at the outset of negotiations without having to play the "insult game". Having been in sales management, myself, there are certain "success factors" one looks for in the sales process. Fred Cook and Mike Stokes of Vann York provided those.

RON GREESON

31 de oct. de 2012

It was a pleasant experience. They knew their product !! No pressure no hassle. Based on my experience, I would reccomend this dealer and sales personnel.

gotabite

29 de oct. de 2012

I live in Greensboro. But this is the third Toyota I have purchased from Van York Toyota in High Point. At Van York Toyota I have always had courteous salesmen and a dealership that has been willing to work with me to give me the best deal possible on a new Toyota. They treat me with respect. They don't try to take advantage of me because I'm a woman. I would recommend Van York Toyota to anyone looking to purchase out right or trade in their old car. I have been to other dealers in the Piedmont. But the best salesmen and service people have always been at Van York Toyota. They are great. I would rate them A+++

ChrisPuckett

29 de oct. de 2012

Sean and Marvin went out of their way to help us when we drove an hour to purchase a car that we were told had been delivered to the dealership that day and it had not. They understood the importance of our time and the expense of driving to their dealership. They went out of their way to help us and they were both very profesional and courteous.

rajnarayan

28 de oct. de 2012

This is the second time that I have bought from Vannyork. They were pleasant to work with . The marketing and finance team worked very well and tried to get the process completed without much delays.

Echurch47

27 de oct. de 2012

Keo was great. We really enjoyed our experience. We will definitely come back when we are in the market for a car again. Thank you.

galrgal

24 de oct. de 2012

Been dealin wiyh Vann York for a long time like the staff. Great service very friendly. can not beat deals with them. Will use them for another buy

JessieJames0187

22 de oct. de 2012

My overall experience was like no other car dealership. It was so wonderful to not be pushed into buying a car. He knew what I wanted and did everything he possibly could to get me into it!!

Rmilke

22 de oct. de 2012

The vehicle I originally inquired via the Internet was purchased prior to my visit and my salesman quickly found a comparable replacement and had the seats upgraded to heated leather with no issues. The financing and paperwork were also handled quickly and professionally. I never felt any high pressure sales tactics and would recommend this dealership highly

mfritts

22 de oct. de 2012

Terrence and the entire Vann York Toyota team were extremely helpful, efficient, and friendly during the entire process. I had hoped to purchase a brand new Tacoma with little inconvenience and they far exceeded my expectations. I would gladly recommend Terrance and Vann York to anyone looking for a new or used vehicle.

ashliebucy

22 de oct. de 2012

I'm the proud owner of a Toyota Highlander. This is the first car I have ever bought on my own and the purchasing process was great. Peter and his team met my expectations on price, service and so-far (three days into ownership) on quality. I look forward to developing a long-term relationship with this dealership. They seem to stand behind their cars and genuinely care about their customers.

casisus

22 de oct. de 2012

A first rate experience from start to finish. The first time I visited the dealership was when I was signing papers and picking up my new car. Charles was a professional that listened to what I had to say and made it extremely easy for me. Great buying experience. Thanks Charles and the staff at Vann York Toyota.

DCKC

21 de oct. de 2012

Customer service was excellent. Robert Byman made our car buying experience with Vann York exceptional with his knowledge and friendly personality. Robert was a big help in making our decision to purchase with Van York.

Donna Carr

12 de oct. de 2012

Peter was a very informative salesman. He showed me all the features and let me take the care for a test drive. I was convinced after his explanation that this was the car for me. He put no presure on me and I felt very comfortable with his presentation. Donna Carr

Jeannielaw

12 de oct. de 2012

I was looking for a Tacoma. I had already gone to Rice and had a tentative deal with them. I came to Vann York to see if they had a similar truck at a better price. They worked one up that was great. But, I felt obligated to go back to Rice because I have bought vehicles from them and always been treated well. When I checked back with Rice to let them know I was going to get the truck at Vann York, they offered me as good a deal as I had been offered at Vann York on another truck I had looked at there. I am buying the truck at Rice for basically the fact that I live 5 minutes from them and they have treatd me well in the past. I would still recommend Vann York as they were very professional and friendly.

abraham.bonilla.779

10 de oct. de 2012

I liked this dealer because Sultan, Gave me a friendly welcome and he was very cooperative on answering my questions and responding to my comments. Mr.Charles Martin also was very helpful.

sheplm

10 de oct. de 2012

Appreciated the calm ease of Richard in how he handled the car buying experience. He handled things in a very professional way, but not in a high pressure way. I knew that the ultimate decision was in my hands and was very thankful not a high pressure / push type of sale. Over zealous people when making any type of buying decisions for my personally would be a total turn off, making me leave the dealership.

pierrely

6 de oct. de 2012

I particularly appreciate the fact the the vehicle was delivered at my home as planned, and that Mike Reid was able to overnight me temporary tags.

tiger.henardiii

3 de oct. de 2012

big s/o2mitchell&mike stokes,thanx,didnt think it would happen but im extremely satisfied,yall r great&will get several recomendations from me,after all if yall can put me n2 a vehicle,yall can work any kind of miracle,i really appreciate your eagerness/understanding/arduous labor 2 get this thing rolling & place me n such a great vehicle,i went across the street last year 2 buick/cadillac 4 a used vehicle&they tried 2 bend me over&stick my head n the toilet&still have the sheer nerve2 call/email me about a vehicle,ill say what yall say about sum customers"sum people"lol,i truely hope the 2 of u win&definitely deserve any kind of credit/reward/honor 4 your efforts&hopefully we can continue 2 do business n the future#true fan

covingtong

3 de oct. de 2012

Yes, I would recommend Van York Toyota. Mr. Adams, the salesman, was enthusiastic, sensitive to the customer's concerns, and eager to be helpful. He, of course, was knowledgeable about the Camry. He even had a sense of humor.

msu317

3 de oct. de 2012

Over the past four years we have purchased three cars from Vann York.Service has always been good, a bit slow at times although it is abusy dealership. Quality of work is great, I've had no problems.Everyone is friendly, and helpful. Keo is great to work with andvery pleasant. I have recommended Vann York many times.With regards to pricing, I have to shop the internet to get thebest price, then go to Vann York, who come within a few hundreddollars of the price and we purchase from them as we like tokeep the money in our community if possible.

Isabelurbina

2 de oct. de 2012

I am very pleased with the service you had provided me and very impressed with the level of excellence your team exhibited. Mr Charles Martin has exceeded my expectations. You have one of the best sales consultant in town. He is very knowledgeable, very professional and made me feel at ease all the time. Even though the other dealer tried to meet your offer, the deciding factor was that they didnt have the competent and pleasant Charles.

coliver756

29 de sep. de 2012

This is the 3rd Camry I've purchased from Vann York. The sakes people are friendly, helpful & professional. I especially like this new location & how it's set up. Car salesmen have a negative image. I've always dreaded the dance that goes along with new car purchase negotiations. Mr. Reid, in particular, has dispelled this image for me. I recommend him & Vann York to everyone I know.Mr. Reid has sold me 2 new Camry's when I was at Toyota for service and maintenance. Both times my cars had 35K & 30K original miles in them. Mr. Reid could sell water to a drowning man & calories to a fat girl!Each time I've been thoroughly satisfied with my purchase. He should be Sales Person of the year. Thank you Mr. Reid and Vann York Toyota for taking the stress out if what was always my least favorite necessary life experience; buying a car.Cynthia Oliver

labruton

28 de sep. de 2012

Terrence provided excellent customer service. He provided great assistance in making sure that the entire process was handled in a timely manner. He listened to what I wanted for my vehicle choice and delivered exactly what I requested.

robert.dannenberg.14

25 de sep. de 2012

Charles was extremely helpful and understood what I was looking for in a car. He also helped me get a deal on a 2013 that I did think I could get otherwise.

christyc101

24 de sep. de 2012

Sultan Sarsour went above and beyond to help my family with their purchases. We will be telling everyone we know who is looking for a new vehicle to visit him! We could not be more pleased with our experience.

schroeaa

18 de sep. de 2012

Vann York Toyota is an excellent location to purchase a car! I spent time researching vehicles online and spoke to two other dealerships to find what I wanted. Working with Vann York was by far the easiest, most dependable dealership. They traveled to South Carolina to get the car I wanted - and it didn't cost me a dime! In just two days, I left Vann York Toyota with the car I wanted for the price I wanted. Next time I'm in the market for a new car - I'm going to Vann York Toyota :)

jpy

17 de sep. de 2012

Pleasant overall auto buying experience from the team at Vann York. Everyone I interacted with was professional and knew their job responsibilities. Robert did a great job of tracking down the vehicle I wanted and keeping me posted via the Internet, and Terrence was good about walking me through the aspects of the actual sales process.

DESSTYSON

13 de sep. de 2012

Peter met me outside the dealership and was friendly and courteous.He showed me a vehicle that fit my needs and it was within my budget.I had two questions after the sale, and he answered them.

chelsea bono

10 de sep. de 2012

I gave my experience a 5, as well as the employee who worked with us a 5! Robert greeted me and my mom as soon as we entered the doors. I knew exactly what car I was intrested in, he wasted no time and next thing you know we are test driving my dream car! As a fist time buyer I was worried about feeling overwhelmed with the process, but Robert took care of everything! Made the process simple, and easy to understand. I felt very comfortable asking him questions and appriciated his patience he had with me and my mother.

Sulliad

9 de sep. de 2012

Went to talk to one sales rep got passed off, test drove a truck and when we returned found a scratch along the backside of vehicle, instead of negotiating price salesman tried to ask my friend who was with me how much he could fix it for under the table? No integrity, then salesman proceeds to tell me that we are we're I want to be payment wise on another vehicle when we sit down he tells me that he knows I can pay more I just do not want to? Went there with the possibility of bringing more business to them, will never and will continuously let every one know how I was treated, to beat it all I asked them to stop emailing and calling me, less than 24 hrs after telling them I recieved emails from 4 different people on their staff and had to move their emails to go to my spam folder. I value integrity and honesty but blatant arrogance and disrespect for someone wanting to spend money with you is un forgive able

DukeDiv

3 de sep. de 2012

It was a pleasant experience working with James and Richard. We bought a 2012 Toyota Prius III. James was able to find a car with the right exterior/interior color combination we were looking for. We were also able to negotiate the price including a trade on the phone and it came in under what Rice Toyota offered so we were happy we contacted Vann York.The only real complaint I had was a mixup on VIN numbers. I had paperwork that had a different VIN than the car. Also the paperwork that was faxed to my credit union where I'm financing it had a third VIN. After I found the difference and let them know, I had to return to the dealership to sign the paperwork again, but they were ready when I arrived. I was in and out of there in under 10 minutes which included faxing a new buyers order to the credit union.All in all it was a good experience and Richard was very thorough in explaining all of the features on the Prius.

toy2012cor

31 de ago. de 2012

Absolutely AND see FRED COOK ONLY! For once in my life buying a car and having great help after the sale was a plesant experiance THANKS TO FRED!!! It's great to take comfort in having a great salesman that will help you the best he can even after the sale. WOW !!! Emily C.

Only Toyotas

30 de ago. de 2012

I have purchased 3 vehicles from this dealership. I relocated and can go to local dealerships to purchase my vehicles, but I would make the drive back to High Point NC to buy from Vann York Toyota.Provided they beat my local dealers deal of-course. :)

Travis15

28 de ago. de 2012

I just purchased my second new vehicle from Vann York & Jose this year. Jose is extremely easy to work with. There is no high pressure, fast talking that is usually associated with car salesmen. I would highly recommend Jose & the staff at Vann York to anybody considering buying a new vehicle.

bajc4647

27 de ago. de 2012

I gave the rating because while I was looking and trying to choose a car, I got excellent customer service. I was offered water and was given a tour of the building, so that I would know where everything were. I was told to make myself at home. I could not have ask for better service. Thanks for the excellent care that I received while I was there.

dan94

27 de ago. de 2012

It was truly a pleasant experience purchasing our new Camry XLE from Vann York Toyota. All the gentlemen that we dealt with treated us with true Southern Hospitality. We weren't pressured into anything we didn't want. Robert was on top of things and he and Marvin moved this process through as fast as possible. I haven't used the service dept. yet, but if they are anything like the sales team (and I hope they are)that should be a pleasure as well. I would recommend Robert Byman and Vann York Toyota to anyone who is the the car buying process. They are on Top Of Their Game.

deonna.brown.9

25 de ago. de 2012

I was very impressed with Robert's knowledge and the quick, efficient way my purchase was handled. Robert even delivered my car to my home which is 45 minutes away.

jschlimm

23 de ago. de 2012

We always have a great experience at Vann York. This is 7 cars we have bought and 2 in the past year. Last year LeVonn helped greatly - this year Wayne. We closed this deal with me being out-of-state. It was painless. Great job!

partsman1543

18 de ago. de 2012

Jose was wonderful! He had knowledge of the car beyond belief. Everything I asked him, he knew right away what the answer was. We laughed, spoke of family and I felt like I was with a friend or a famiy member. Thanks again Jose!

diane.hurley.31

17 de ago. de 2012

Mike was a great help in closing the deal on my new Rav4. I love it and am glad I spent 6 hours going thru the too long process to get a new ride!

Diva4040

17 de ago. de 2012

My experience dealing with Mike and VannYork/Toyota was GREAT! Mike was very thorough. I called one evening very frustrated with the Toyota dealers in Charlotte, NC. I total lost my 2007 Camry on August 7th so imagine that, and I was 6 months from paying it off. So yes I was VERY frustrated. Mike was very pleasant and very informative about the process. He eased my worries, he was very patient and understanding. That drive to High Point was definitely worth it. Please thank Mike for a job well done! Once again you all have a satisfied customer! I really appreciate your assitance MIKE!

mompower2

17 de ago. de 2012

I live in Chapel Hill and my daughter lives in Greensboro. She contacted the Mr. Rose about trading my 2009 Highlander. Mr. Rose called and gave me all the inforation I needed to make a decision about the trade. I could not come to Greensboro so he drove to Chapel Hill AFTER work one evening so that I could sigh the paperwork. That made my life alot easier! Excellent customer service!!!

rsakmyster

16 de ago. de 2012

Vann York, and particularly Charles Martin, were excellent to work with. Negotiations were painless and over the phone. They were very thorough and knowledgeable. To our surprise, since we were out of state, they even drove the new cars we purchased to us (5 hours away)!

thered

15 de ago. de 2012

the overall experience was great for me as a first time new car buyer. not only was sales exceptional but financing was friendly and courteous.

lacy.j.deberry

15 de ago. de 2012

I was disappointed in the monthly payments. I was quoted a range of $450-$460 per month and wound up paying over $500! I will negotiate a better deal the next time or buy from another dealer

noble.joy

13 de ago. de 2012

Mr.Cook was very friendly and explained us all in detail.I believe that I got a good deal as well. I would definitely recommend Vann York and Mr.Cook high.

ncmom89

8 de ago. de 2012

We had talked with Fred in advance and told him what kind of vehicle we were looking for and what price range. Within a few days he had called us with just the right vehicle for us to see. When we arrived, the car was ready and waiting for us to test drive. Flaws that he was aware of were pointed out to us and not hidden. Because this was a somewhat unique vehicle (*) compared to what we usually drive, plenty of time was allowed to show us how the vehicle operates. Fred accompanied my husband on the initial test drive to make sure we knew how to operate the vehicle. While I waited for my husband and Fred to return from the initial test drive, several of the sales personnel approached me to make sure I was comfortable and taken care of. Because we are not from High Point and not familiar with the roads we were not sure where to test drive the car. Fred explained a very simple route that allowed us to test the vehicle both in city and interstate driving situations. We were then allowed plenty of time to take the car out together so that both of us could test drive it. When we returned, plenty of time was allowed for us to ask questions and address concerns we had noted. We were given very honest and straight forward answers. At no time did we feel pressured or hurried to make a decision. Fred worked hard to make sure the concerns we had were addressed and put in writing in the contract before we closed the deal and to find us an extended warranty that we requested. While we finished up the paperwork, the car was taken for a final clean up before we brought it home even though it looked perfectly clean when we arrived at the dealership. All in all, a 110% enjoyable experience from start to finish. (*)1986 Corvette

2012TacomaTony

6 de ago. de 2012

Positives: The price of the vehicle, competitive financing, and option to have it delivered to Maryland sealed the deal. Robert answered all of my questions promptly and provided me with accurate information. He had a good attitude and was very respectful in all correspondence. I felt that he truly worked hard to provide me the exact vehicle that I wanted, on my terms, without haggling or pressure. Areas for improvement: After the vehicle was delivered to Vannyork Toyota, it was discovered there were some options added by the transferring dealer that were not originally accounted for in the previously agreed upon price. The options were going to cost an additional $60.00. I stated that because I did not request the options and it was contrary to the negotiated figure, that I was not going to pay for them. From a customer standpoint, I felt that the dealer should have just eaten the costs without mentioning them after already settling on a price with me. It gives the perception that price inflation is occurring. Also, the delivery timeline could have been clearer to me. I understand that having a vehicle delivered is a great service, but I was not made aware that it would making an intermediate stop in DC instead of being delivered straight to me. Overall: I would buy another vehicle from Vannyork Toyota and will recommend them to my friends. It was a pleasant experience and Robert is professional in his business conduct.

donver

2 de ago. de 2012

Overall we had a good expierence at Van York Toyota. We had looked at new cars of various makes at several dealerships and several used by private sellers. Jose was very friendly, courteous, and knowledgeable. We really didn't intend to purchase a new Prius that day. We were on our way to look at a used Prius, but after a session with Jose, and trying out new ones, we finally were convinced that new was probably the best course to take. Plus, they just happened to have a red one that we liked. Jose was very helpful by showing us how to setup Bluetooth and showing us what we needed to know about the car. Only have 100 miles on the car now, but love it so far. We loved Jose's pleasant smile. Hopefully, we will be able to have good expierences with the Service Dept.

Gary1962

1 de ago. de 2012

Robert was professional, honest and ambitious. When I arrived to look at a new car, I was welcomed by a group of very nice salesmen outside. I made an offer on a vehicle and Robert was the only salesman that spoke up and said, You are in the ballpark; lets take a look at the car. He was very knowledgeable about the vehicle. He realized quickly that I am a straight shooter and my bottom line is the bottom line. I was surprised how quickly the paperwork and process was. I started out that morning looking to purchase a used FJ and ended up with a brand new FJ! We have purchased cars from the past from Van York and have always enjoyed the experience.

kanders1169

1 de ago. de 2012

My husband and I had been looking for a new car-with an excellent MPG rating without having to sacrifice size, features, or our budget. James was very helpful and knowledgeable. There was no pressure whatsoever to purchase and even the management team made us feel like they really wanted our business. We found a great vehicle at a great price- we got exactly what we wanted. I have no complaints about Vann York Toyota and would highly recommend them and James Farsaci to all my clients, family, and friends.

dantarara

31 de jul. de 2012

This was the single best car buying experience of our lives. Sultan Sarsour is a great person and an outstanding professional. He made the process easy and straight forward. He was efficient and understood our needs. He did not push us into a vehicle we did not want or could not afford. We felt like we were buying a car from a good friend.

w d burgess

30 de jul. de 2012

We found all personnel with whom we interacted to be very polite and cordial, and we found a product that met our needs. We also felt that we were dealt with respectfully and honestly. we are happy that we did business with Robert Byman and Van York Toyota.

bernieby

27 de jul. de 2012

Purchasing a new car, especially a used car can be a daunting experience. Mr. Farsaci of Vann York Toyota in High Point, NC, by far, was a great salesman. He was not pushey, he was clear and concise as well as patient. I highly recommend Mr. Farsaci...in fact, I have recommended him to other fellow United Health Care employees.

jbs2108

23 de jul. de 2012

Keo was the ideal salesperson for me. I felt that he listened well and made my decision process quite easy. I would recommend him to others as a salesperson to see in your dealership. I believe he is a great asset to your business.I also enjoyed my interaction with Mr. Curry when finalizing contracts and financing.Thank you to both men for a positive experience.Bruce Shepherd

DYoung87

23 de jul. de 2012

This was the best experience I have had with any dealership in trading for a new vehicle. The courteous staff and care they showed for understanind our needs was oustanding. I would like to thank Sultan for being a honest and understanding saleman and Marvin for assisting in making the deal. I highly recommend this dealership and plan on doing business with Sultan again in the near future.

DCMoma

22 de jul. de 2012

Greg was knowledgeable and very helpful! He was very kind and had an assuring way of helping me he knew I wanted a new car but this was my first car purchase since the death of my husband and he stayed with me through the process.

ssagerdahl

20 de jul. de 2012

Keo did a great job. We were unsure, on our first visit, whether we were going to buy a new or pre-owned vehicle. He was equally enthusiastic about both options. It was about 100 degrees in the parking lot the first day we visited. This didn't phase him. Follow-up was great, as well.He was extremely knowledgeable about each of the models - including the histories of the pre-owned vehicles.

jim.bryan76

19 de jul. de 2012

We had a bad experience at another dealership. I called Vann York and spoke with Marvin Richardson. I told him that my wife and I were looking at the Toyota Sienna and told him what we needed and what we didn't need. He got me in touch with Jimmy Farsac and we negotiated on the trade in. There was no negotiation on the price of the van because we used a Costco incentive which put us around $400 under invoice. The negotiation was pain free. The initial offer was a bit low for me but when I told them what I wanted for a deal to happen, they did not counter. We were able to get a payment under what we were already paying for our old car and had a better interest rate through Toyota. We also purchased GAP insurance and extended the warranty to 120,000 miles. That was all we wanted and financing did not try to push anything else on us which was refreshing. We had a great experience with Vann York Toyota and would not hesitate to tell others about the dealership. Everyone from sales to financing was very helpful and informative. I would buy another car from this group in the future.

seliptrap

18 de jul. de 2012

It was a pleasure working with Terrence and the ratings above reflect my experience with Terrance and only with Terrence. If it were not for him, I would not have walked back into that dealership to make a purchase nor recommend anyone else going in there. My rating for the dealship as a whole would have been disatisfied. My experience before working with him included being stranded in the dealership because a representative lied to me and hid my keys so that I could not return to my place of work. Even though I explained to him when I walked into the door that I had 35 minutes during my lunch break for them to assess and determine a trade in value for my truck and I would return after work. While working with Terrence, I could tell he was looking at the best interest of my satisfaction and Toyota's long-term furture rather than making a quick extra $500.

JCarver2012

17 de jul. de 2012

I took my 2011 Mazda CX7 into Vann york toyota lookinh to trade it in on a new toyota. Sean Walters was my salesman and put me into a 2012 Toyota Tacoma Prerunner v6 with the TRD package as well as the off road package. It is extended cab with 4 doors. I absolutely loved the experience amd will continue to go back to Vann york toyota scion.

happychia

12 de jul. de 2012

Sean is very professional sales person. I am so glad to work with him. After I bought the car, I had a problem but he solved the problem.

Klgentry88

12 de jul. de 2012

Robert did a great job working with me on the price of my truck, helped me get the monthly payment I wanted and did a tremendous job getting me a down payment I could afford. Overall experience was great and I recommend everyone in the market for a vehicle too go see Robert at Vann York Toyota. Couldn't ask for a better experience buying my first vehicle from a dealership.

20lemous08gmail.com

11 de jul. de 2012

Fred is a good dealer,he know what his doing to make his customer happy,not really hard to deal with....( Fred,,,,you know what i'm talking about).Keep up with your good work Fred....and you'll be there. LULU

baseball0271

8 de jul. de 2012

Very friendly and great service. They worked with me to get the right price and made my overall experience great. They even called to make sure everything was good and working on my truck a few days later.

PJeff2012

6 de jul. de 2012

This is my first Toyota. Terrence East was very informative. He asked all the right questions. He didn't try to sale me what I didn't want. I told him what I wanted and that's what he showed me. I had questions about my car and Toyota. He was very patience with me. He had another customer but didn't try to rush me. He made my car buying experience very smooth.

JSOBAN

6 de jul. de 2012

INTERNET SALES AND SALE PERSON WERE PROFATIONAL AND FRENDLY. WHEN I MAKE APPOINTMENT EVERYTHINH WAS ON TIME.MIKE WAS EASY TO WORK WITH ON A DEAL THAT BOTH CAN LEAVE.

Janet Nestor

4 de jul. de 2012

Fred Cook did his best to help my purchase the Prius. He was kind and professional.All employees were kind and professional. I would have liked to have more cars to choose from, but all worked out well. I feel very comfortable recommending Fred Cook and Van York to any of my friends.Thank you,Janet Nestor

barberlady

2 de jul. de 2012

I had been really discussed with experiences I had with some other dealerships, but I knew what I was looking for and Sultan was very helpful, knowledgable and not pushy at all. It made buying my used highlander a very good experience and I would reccommend Vann York to anyone looking for a new or used vehicle.

Junteh

29 de jun. de 2012

Robert was very helpful and very friendly.. I would highly recommend him. He is a great person and a great salesman.. He is humble, and respectful and willing to help.

MSMITH021

28 de jun. de 2012

GREAT DEALERSHIP. THE BEST STAFF I HAVE EVER DELT WITH.BEST DEAL ON A NEW CAR. I WILL RETURN WHEN I PURCHASE MY NEXT CAR.

SuzCo

23 de jun. de 2012

Keo was knowledgable, enthusiastic and professional in helping my 16 year old daughter find the right car. He made her feel very comfortable while treating her as a young adult. Second previously owned vehicle we have purchased from Vann York!

TortolaWoman

11 de jun. de 2012

I was very satisfied with the demeanor of Mr. Byman. He was friendly, courteous, informative, and respected my time. I would recommend this dealership to family and friends. On the other hand, I would recommend that a buyer get their own financing prior to the sale. My interactions with the Finance Manager did not leave me with a very good impression.

nammons

10 de jun. de 2012

My experience was very easy and efficient. Sean found the car I was looking for immediately on line. It arrived exactly when he told me to expect it. The additions I asked for were done perfectly and within a day. Sean was very cordial and competent. I couldn't of had a better experience, and I love my new RAV4. Thanks.

dmccoy3

10 de jun. de 2012

Have purchased another car at the dealership and have found them to be extremely good. What is most important is their service department which and I have found them second to none.

susan_fleming

9 de jun. de 2012

I hate the haggling that comes with buying a car. When I get ready to buy one, I go on-line and request quotes from dealers. Whoever gives me the best deal earns my business. I requested quotes from Phil Backman in Johnson City, TN; Bristol Toyota; Modern Toyota of both Winston Salem and Boone, NC; and Kingsport Toyota. The only dealer that sent me an actual quote on the vehicle I requested was Vann York. Everybody else wanted to negotiate. If I wanted to buy a car the traditional way, I would not have used the Internet.This is the best car buying experience I have ever had. They gave me a fair price, didnt try to add anything on when I got there, and had the exact car I asked for. Charles took care of me every step of the way. I will definitely buy my next car from Charles Martin at Vann York Toyota.

cargirl22

9 de jun. de 2012

I had a great car buying experience. I received a great deal on a 2012 Toyota RAV4. Staff was friendly and knowledgable. I didn't feel pressured by anyone during looking at cars and test driving. However, I felt very pressured when we discussed maintenence plans. Felt like they wouldn't take "No" for an answer which was annoying to me. This was the only negative about my experience. Everything else went very smoothly and made the car buying experience fun.

stephyoung119

6 de jun. de 2012

This is the second vehicle I have purchased from Vann York Toyota. They were eager to work with me and went above and beyond to meet my needs. I was very satisfied with the customer service given and will highly recommend this dealership to all my family and friends.

Nick Grindle

5 de jun. de 2012

Thanks a Million guys!!! I think you should keep Mr. Richard around for a little while longer:) He was great to deal with and treated me fair

jrpirt

4 de jun. de 2012

My Wife and I purchased this XB thursday May 26th.We haven't purchased a new car since 1994 and werereally happy the way they handled us.We were able to test the two cars we were most interested in twice ea.John was very friendly and knowlegdeable about all the Scion's.Over all I'd be happy to return and purchase maybe an FSR for myself.Great experience over all.

tmccraw

4 de jun. de 2012

Jim was very good to work with. He had patience with my wife and I till we found the exact vehicle we was looking for. Very good buying experience. Will recommend any one looking for a vehicle to check out Van York.

bumgar06

2 de jun. de 2012

This wasn't my first experience at Vann York. Everyone there made sure I was completely satisfied and made the process easier. I would definitely recommend them to others.

hoviss

30 de may. de 2012

I purchased a used Honda Ridgeline at this dealership. I have been very impressed with a person behind the scene. I am sure she does not get the recognition she deserves. This individual's picture is not on line with the other salesmen or consultants but she should be. This person has given true meaning to honesty and integrity. I believe this unseen hero is named Elain Strom. This individual obiviously does not work for credit or commisssion, she is thorough and proficient. Mr. York need more employees like her. Ms. Strom has restored my doubts in the York Dealerships that of which I am glad that people like Ms. Strom exist in public business. I realize that Vann York is a family owned business and that is the way Ms. Strom has made me feel,-(like family). Thank-You and God Bless you Ms. Strom, I was taught and told, good things will always happen to good people.

pflippin

30 de may. de 2012

I enjoyed working with Vann York on purchasing my new Toyota. Charles was very helpful and took a lot of time to explain the car to me as well as the service and features at Vann York. It was a very relaxed atmosphere with no sales pressure or pushiness. Thank you Charles and Vann York! I am loving my new Hybrid Camry.Thank you!

juhuff

30 de may. de 2012

Jose and everyone else at Vann York were very helpful in answering all of our questions and getting us the best deal possibly. They were able to help us get a new vehicle when other dealerships couldn't. I could not be happier with my buying experience.

Used-Car Buyer

29 de may. de 2012

I came from SW-Virginia to look at a specific vehicle on Vann-York's lot. The vehicle ended up not matching the Cars.com description verbatim, and Vann-York staff attributed the discrepancy to an outside agency creating the ads. I was able to negotiate a discount because of the discrepancy, and all other aspects of the buying process were straight-forward. Sales and finance staff were courteous and quick. The entire buying process took about 3 1/2 hours from test drive to drive-away. I would give the entire experience a 4-5 star rating.

rjmpowell

25 de may. de 2012

Dealer was willing to find exactly what we wanted at the price we were comfortable with. Jose was very friendly and helpful. We would buy another car at Van York Toyota.

Robin Stamey

24 de may. de 2012

Before visiting Vann York we had visited 2 other dealerships. For most of us, searching for a new car is not something we look forward to for all the red tape that comes with it. I have to say, from the moment we walked on the lot Richard treated us right. Got it narrowed down to exactly what is was we were looking for and in no time the deal was made. I was more than pleased what was offered on the trade in, for like I said, we had been to two other dealerships and hands down, the best deal was made here. While waiting to get in exactly what was ordered, he gave us a Camry to drive, kept us informed as to when it would be in and when it was delivered it was just that, "Exactly what was ordered". We could not be more please and will return for the service of the Camry. This dealership will come highly recomended for they delivered on coustmer service and satisfaction. Sincerly,Robin Stamey

davidcoon

22 de may. de 2012

Very pleased with our recent transaction... Sean Walters was our initial contact and is primarily our reason for doing business with Vann York. Sean was very professional, knowledgeable and courteous. Marvin Richardson, the manager involved in the transaction, was a professional and very accomodating in facilitating the purchase.

demaya12

20 de may. de 2012

This is my second car I bought from Vann York Toyota. Just like the first experience this was just as rewarding. Great customer service!! Will definitely come back when my car needs servicing or the family needs a new vehicle. Mike Reid was great to work with, kept in touch and informed me of all my options. Can't say enough about the people and the dealership.

pdcivic

20 de may. de 2012

First off my wife and I stopped in to see about a TC, we were thinking about tradeing our 2012 honda Civic with less than 2,000 miles. They tried to stiff us on the price right away, tried to give us only 17000 for the car. The price of a 2011 in kbb is over 18000. They didn't want to go over 18000 and then when i said no and wanted to leave they tried to show my wife and I a camry. We wanted a tc, not a camry or anything else. We told Jermone no 6 or 7 times. We didn't want to be there any longer and almost had to demmand they give our keys back for our civic so we could leave. They made us stay there two hours, waste of time. No matter what I said they tried to force us into a car she didn't want. Never going back there again. Sean was ok, he's just a sales man, but the sales manager is a real joke. Going to the Atty generals office with it.

nitroracer336

19 de may. de 2012

I have given this review about Jose Bustillo because he was an excellent sales person who showed us all the cars that could fit our budget. Also he helped us get a new car that we love and helped us with a trade in that was hurting us with interest. Vann York gave us a great rate and a very great car, never own a brand new car before. Everyone was nice and did what they could to get us in our car. Would recommend this dealership to all our friends and people we know when they need to get a good car. Without Jose's helped and the team that backs him i dont think we would have been able to get a new car. Thanks Alot the Hofmeister family.

ganmasarah52

19 de may. de 2012

Great salesman, knew what he were doing, didn't put any pressure on the deal, didn't try to talk me into a more expensive vechicle, told him what I was looking for and he was great from there on with the purchase

kjones190

18 de may. de 2012

Great experience. I originally looked at Modern Toyota. Your staff beat there price with no haggling. I walked in drove the truck and bought it within the hour. Your staff even delivered my new Toyota Tundra to my place of work. Richard Hartmann worked great with me and has continued to follow up since I bought my truck. Could not went any smoother. I have since recommended someone else to your dealership. Keep up the good work. All the persons I meet at this dealership was quite helpful and friendly. I could go on and on but not one negative thing would come out of my mouth. Customer satisfaction is number one to these guys. Thanks for letting me to be able to express my view. Keep up the good work. KIM JONES

arlenerouse

14 de may. de 2012

Jim made this the easiest transaction I have ever experienced. Great service, got exactly what I wanted without hassles. Would highly recommend Jim.Thank you,Arlene Rouse

Krhoa7914

11 de may. de 2012

Jose was great but finance swindled me on payments and low trade in. Would deal with Jose again. He went way over the top to help me. Finance guy mocked me because I didn't want to spend 5 bucks a month for service contract. Jose rocks.

sralph

7 de may. de 2012

From the time I met Charles on the lot until the deal was closed was the most pleasant car trading deal I have ever experienced. No pressure just good info needed to make discision

mwelch9311

6 de may. de 2012

We have dealt with other dealerships before and were made to play "word games" with them. Once we told Jimmy what we wanted to do/accomplish he understood and did the best he could to make that happen. Our first car choice did not work out (it was used and we had negative equity), but when Jimmy proposed us with another option, my husband and I were both skeptical. After test driving our new Corolla, and talking out the numbers, we decided that it was the right choice for us. We had not thought that purchasing a NEW car was going to be an option, but it turned out to be the best and it would not have happened without Jimmy's help!

kljohnson010

3 de may. de 2012

I LOVED working with Vann York Toyota. Robert was SO nice and easy to work with. The managers are AMAZING. I never thought I'd be able to afford a new car but y'all made it work. I appreciate Robert and Jerome being so patient and working with me and my mom to get me the car that I want.Thank you SO much, I LOVE my Corolla!. I wasn't planning on getting a car, but yall gave me a deal I couldn't resist. I've already recommended someone (Mimi) and she's SO happy with her Camry. I will be recommending to others.