Csbernie

18 de nov. de 2016

Jason was very helpful and knowledgeable with everything. Amazing family man that was willing to help us with our needs! No complaints and everything was awesome!

Sandre3000

18 de nov. de 2016

We've been going to this dealership for over seven years for our previous pre-owned Honda Odyssey. Josh in the service department has always taken great care of us, communicating well, fitting us in where he could and always servicing it in a timely manner. So when it finally came time to purchasing a brand new van, we went to Tony Honda and trusted him to refer us to someone who could help. Dustin helped us in finding our new 2016 Odyssey and cared for us from the moment we walked in. He was very friendly and very knowledgeable about the vehicle we were interested in, as well as other models and their features. We were sure we wanted an Odyssey, but the test drive and all the questions he answered during, had us sold on the Odyssey Elite. The process was relatively fast! We had other things to take care of that day before we could actually take the van home, and Dustin was there at the end of the day to deliver the van to us, even took the time to walk us through in syncing some of the newer Bluetooth and phone elements that we were not familiar with at all. Also gave us a direct line so that we could contact him with any concerns. Valerie was also helpful in showing us and helping us decide what extras we could add into the van. John answered a lot of questions we had as well, and was very friendly. We appreciated the kindness and patience of everyone we came into contact with at Tony Honda!

hondaodysea

17 de nov. de 2016

Overall I am not very pleased with the purchase experience. Jay Lapella was a very good salesman. He was patient, knowledgeable and he was not pushy. I do have a few suggestions:1.I did my research prior to visiting the dealership, so I knew exactly what I wanted to see. It would have been helpful if the sales representatives had a list of the current inventory with them for quick reference. I found we wasted quite a bit of time walking around the lot looking for the vehicle. 2.Although the vehicle was listed at one price on the internet, the sales manager sent an initial purchase order which was much higher than the advertised priced. When I asked the salesman why, he said that he was not sure, it may be that he was required to show the original suggested retail price. I did not appreciate this. If you advertise a particular price that should be the only price presented at the start of the negotiation. I then had to bring up the internet price to show the salesman in order for him to go back to the sales manager to adjust. This seemed a bit shady and unprofessional.3.Lastly the vehicle I wanted was not fully processed into the dealer inventory. As a result, I was not able to take possession of the vehicle that same day. In fact, its been almost a week and I still do not have the vehicle nor has anyone contacted me to give me an update. This does not reflect well it seems that there should have been some system in place to allow the sales personnel to know that the vehicle was not ready for delivery. I was not told until I had signed most of the paperwork. My family and I had planned to use the vehicle for veterans day weekend, additionally we arranged to donate our old vehicle to the church, but are unable to do so because we do not have the new one as yet and that has caused much inconveniences as they had made plans thinking they would have the vehicle.

Jdmkings

15 de nov. de 2016

The sales team at Tony Honda was very helpful and friendly throughout the whole process. My wife and I were pleased with the deal and car we got and would recommend Tony Honda and their staff to anyone. They were very transparent and knowledgeable and it was a refreshing to work with a dealership like this. Thanks to the team for all their help.

hondagirl808

15 de nov. de 2016

Great service! I can't remember the finance and assessory specialist I had but everyone we worked with here at Waipio Tony Honda were helpful.

HondaLover99

14 de nov. de 2016

Michael was friendly, engaging and knowledgeable. He helped me find the perfect car for me at the right price. I was in an out within three hours and driving away in my new car. Thanks, Michael, for your excellent customer service.

nadzluvchad

13 de nov. de 2016

Iven is the most approachable sales representative I have ever known. He's one of a kind. I can always ask question about the car and he's happy to help. I will definitely recommend him to anyone purchasing a car.

Chucky

13 de nov. de 2016

Nice open and honest salesperson with lots of aloha. They were also very helpful with our questions regarding the vehicle we purchased and offered further help in the future if we needed it.

Chelszdee

12 de nov. de 2016

I gave a 5 start rating because ever since I stepped foot on to the Honda lot right off the back, there were workers, and sales people ready to help me. Joesph did a good job at making sure I left the lot with the car that I wanted. Kathleen helped me pick out parts/accessories for my vehicle and Natasha was the one that helped me with my tinting for my car. Overall, I am very pleased with the service that Honda provides, and I appreciate it every time I visit. Thank you for satisfying every bit of my needs.

Mommykym

12 de nov. de 2016

Great experience at Tony Group. Jared is a great guy and worked with us for our budget. I would definitely recommend. We wanted a reliable used car and we got it.

KathleenO

12 de nov. de 2016

I was very pleased with my salesperson, Scott Matsuoka. From internet and phone communications to actually meeting with him, test driving, and purchasing my Honda CR-V, he was very friendly, pleasant and professional. He is very helpful and really knows his stuff. It was a pleasure for me and my husband to do business with him.

Lte829

11 de nov. de 2016

Jared was really good and very helpful. We got a good deal with the HRV and we were really happly with it. If we plan to buy another car, we will definitely go back to Tony Honda.

Sascha Baron

9 de nov. de 2016

Very friendly staff who did everything to help me out when I brought my vehicle in for a recall. I was helped right away and even given a ride home while I waited since I had my toddler with me. George Toro Jr. was my driver and he was awesome! My car took a little longer than expected and I was given a free rental to help me through the next day while I waited. Thank you Tony Honda and George! You were all excellent!

japorean78

8 de nov. de 2016

The employees that helped when I took my car in for the recall was very friendly and helpful! George was also very friendly and kind enough to shuttle us home when we were not able to get a loaner for the duration of the repair on the car.

ransak007

8 de nov. de 2016

Walking onto a car lot can be an intimidating & unfamiliar territory to most. Jared certainly changed my views on that. His knowledge, professionalism, and personality went above & beyond my expectations on what some may call a stigmatic profession. If you're considering purchasing a car, look no further. Jared's your man. I know I will be driving my Honda with confidence for years to come.

sharon

7 de nov. de 2016

Sales Staff, General manager,Financial Department were outstanding.Have purchased honda's from this dealership in the past. And will continue to return and recommend others as well.

RosieBatallones

7 de nov. de 2016

Mr. Wade was very very pleasant to work or talk about my car, he was very knowledgeable, friendly and caring my experience with the service with honda was always been great but Mr. Wade elevated to another level of professionalism. He first checked the past service report before he made suggestions what are the things needed to be checked too aside from the change oil. He handed me his business card which is very polite, I could forget his name right away. He informed me details, while I was waiting for shuttle he informed me where and how long will it take for the shuttle to arrive. It helped me to manage my time. After a day he called and left a message making sure everything is working well with my car. George was very accommodating he was about to have his lunch break but when Wade asked him if he could drop me off while my car is being serviced. He was very friendly and informative too. He loves what he does.

Beverly Bahr

7 de nov. de 2016

My initial contact with Scott Matsuoka was via the internet. I informed him that I had an ad from another Honda dealership and wanted to see if Tony Honda could match it. He calmly scheduled an appointment and asked that I bring in the ad. Upon our meeting he pointed out the expenses that were on the bottom of the ad in small print. His demeanor reflected a person I could trust. Scott took his time in listening to my needs and educating me on how the leases work. He was knowledgeable about the product and explained it in layman's terms. He is the reason I chose Tony Honda.

Civic2016LX

3 de nov. de 2016

I was pleasantly surprised that the sales team wasn't pushy at all. They understood our concerns and explained in simpler terms. The sales team were patient and explained how things worked. I have since emailed the sales because there were some added work that was overlooked. It'll be taken cared of in a few days thanks to the quick action and response to the sales.

Dan

2 de nov. de 2016

My wife and I felt our questions and needs were a priority for our salesperson, David Diaz, Diaz took the time to answer our questions; he occasionally, stopped to make sure we understood and that we were on the same page. No pressure only caring...yes he is a salesman, but he cared.We got what we wanted; Tony Honda received our business and I do recommend them as a one stop shop!Thank you David, Iven, and Marco

GTRguy

2 de nov. de 2016

Recently purchased a SUV from Jacob, he made sure that he was not wasting my time. He asked for specific details about what I wanted and when I arrived he had 3 vehicles lined up. I was out of there in less than 2hrs. Great and friendly experience.

Shaikhs

1 de nov. de 2016

As a person who has experience with customer service for 10 years...I can confidently say, the service my husband and I received from the Tony Honda dealership was excellent. David Diaz was personable, helpful, informative, professional, and quick! And John Kawamura was very helpful with our questions and very organised and professional. We loved how quick the deal was managed. The dealership it self was welcoming, organised and very clean. We highly recommend the overall buying experience! -Sherfa and Zain Shaikh

Jjpl24

31 de oct. de 2016

Overall experience was a bit hectic but it all worked out well. Jared was very helpful with finding a car I needed and could afford. I would highly recommend going to Jared specifically.

RootsLawd

30 de oct. de 2016

I just got my brand new 2017 Ridgeline thanks to bradda Scott and the good folks at Tony group. He made me feel zero pressure and literally we became like friends instantly. I would recommend Scott to anybody looking to get a ride. Mahalos again bradda Scott and Danny and the Tony group in waipio! Mahalo mahalo mahalo!

Rufino

26 de oct. de 2016

Jared didn't sell me a car. He sold me a piece of art. He was personable, authentic, and palpable. The perception of a negative salesman went out the door when he said, Aloha! It was as though he memorized the good car salesman bible...He made my girlfriend and I feel welcomed. He showed enthusiasm.He was attentive to our needs.Jared also took the time to sit with us individually to set up our key/seating set up. He made sure my car play was activated and working. He also made sure we stayed hydrated! Aloha,Rufino and Marcy

Patricia D.

26 de oct. de 2016

Recieved product update letter from Honda Div re: CVT. Took vehicle in today to update software & routine oil/filter service. 1 1/2 hour done! From start to finish very Nice Experience. Service Advisor David Pagan very professional, friendly, patient, just great customer service skills, so "on it",!!!. Small mess up with shuttle scheduling. Kudos to George Toro Jr., for kindly providing drop off & pick up. Great personality, so appreciated.Oh, the ladies at the cashiers window, theyre all wonderful too!!

Joeeddie

26 de oct. de 2016

Our sales consultant Jared Rego, is 21 years old and already a total professional. I would highly recommend him to anyone interested in buying a vehicle at the Tony Group. Top-notch.

anna1307

26 de oct. de 2016

While we initially spoke with David Diaz who was very nice on the phone, he did not have time for us upon arrival at the dealership and put us in the hands of Joseph Kinsey. I can assure you that that this sale resulted in Mr. Kinsey's Aloha, professionalism, product knowledge and absolute willingness to explain everything and go the extra mile for us. I would recommend him to anyone looking to purchase a vehicle. He is the epitome of excellent customer service. Not sure how your dealership works with commissions but this young man should earn the lion's share on this one in my opinion. was left feeling like I could reach out to him for technical help on how to understand the electronics in my new car and he was very patient when teaching me how things work. It was my first time with blue tooth in a car or utilizing a back up camera. Please reward him for his great service to your company.

Kiki

26 de oct. de 2016

Lani was helpful, personable and informative. She helped guide me every step of the way. I would recommend her and Tony Honda to my friends and family.

reekfox

23 de oct. de 2016

Kerry and Daniel has been easy to work with and very informative. Gives the information you need and doesn't hide anything. Really friendly and helpful every step of the way! If there I have any car needs or any of my friends need someone to go to, I will highly recommend Kerry! It's almost as if we have met before and he talks to me as if we're friends.

Patrickros11

23 de oct. de 2016

Jared Rego went over and beyond as my salesman at Tony Honda. He helped me to overcome many unforeseen obstacles I came across within my car buying experience. Thank you Jared for helping me and I will for sure come back to you to purchase my next vehicle. Big shout out to Curtis and Danny from finance, and Mike West the sales manager for the awesome deal!! Take care Very Respectfully Patrick

june282016

23 de oct. de 2016

Both Iven and Matt are friendly and knowledgeable with all my questions/inquiries. They are very patient, not pushy on buying the car right away and in that manner I was able to understand and freely weigh my options and made the right decision in buying the car I want and suits my budget.

Mysterious_CP

23 de oct. de 2016

He's very helpful, hospitality, eveything that you need to a salesman. We are so glad that we met him at the dealership. Thank you

ollymay

22 de oct. de 2016

Everyone we dealt with was super. All so nice, friendly and helpful. David Diaz greeted us outside the door and took us to showroom. We told him what we were looking for. Found me a car that I was interested in. Super fast" super helpful. It was a long but pleasant experience! Thank you so much!

Geronidd

22 de oct. de 2016

My wife and I went to Tony Honda to test drive the new Honda Ridgeline 2017 and met with Iven Cunanan. After the drive test, we've decided to discuss pricing with Iven. I knew the maximum amount we can afford to buy and did some market research before hand. Iven worked with us and made the entire process of car buying very easy. No forced sales pitch, no preasure. He basically understood our needs and limitation and listened to us until a mutually agreed price has been reached. In summary, Iven made our entire car buying experience so simple. Iven comes highly recommendable. XXX Dan G. of Kapolei

Rinox

22 de oct. de 2016

When me and my wife started to look at cars we looked at the Honda website put in some questions and the next thing you know I'm getting a text from Ivan. He answered my question helped me to set a schedule and and next thing you know BOOM we have ourselves a new FIT just what I wanted Ivan didn't pressure us he listened and got us what we wanted ... THANKS IVAN FOR EVERYTHING!!!!

xtybry

21 de oct. de 2016

Tony Honda Waipahu was a great choice!Thank you to Elmo Martinez for being so persistent, helpful and nice. He played a big part in us getting our dream car. He was at the right place at the right time.To Curtis Matsumoto, thank you also for the big help.Continue helping others to get their dream cars like you did for us.keep up the good work!

ChantelleKimura

20 de oct. de 2016

The number one thing I loved about this place was how quickly you're helped. You drive onto the lot, come across a tent where they ask you what you're there for. You tell them you're looking to buy a car, and they will walkie talkie one of their salesman to come out and greet you. ONE. That way you're not attacked by a bunch hungry salesmen! LOVED THIS. Not to mention the selection they have here and they even have another lot just full of cars because they can't fit it all on this one! Amazing!Another thing was the salesman who helped me. His name was David Diaz. I've come across about 3-4 salesman while I've been searching for the right car for me and ALL of them were so pushy and didn't really seem to have my BEST interest in mind. I went to Servco Toyota prior to my visit to Tony Honda and I was not helped for over half an hour. I hadn't known that NO ONE will greet you outside, you have to go INSIDE and ASK for help. Which I found rather weird, considering this is a business and their salesmen should be looking for people who need help, not the other way around. Also, the salesman I received was rather rude. Of course he didn't mean for it to come across that way, but it did. It seemed like he didn't want to be there nor did he offer any help towards my questions. I asked him what the difference was between two models and all he said was "the rims", when I know there were much more different than simply the rims for a $2,000 price difference. David Diaz on the other hand, he made me feel comfortable. He was relatable. He never pushed me to buy a car, he first got me to feel comfortable as buying a car is a serious matter. He was knowledgable in how Tony Honda's system worked, all the necessary steps I needed to go through to 1) get approved for the vehicle I was interested in 2) the process of buying the vehicle and 3) what I can do to make the process simpler for me in the end. He was SO helpful that I told my sister, who is also in need of a new car, to go to him. Not because she particularly wants a Honda, she's a Toyota ride or die and I'm a Honda rider die, but because David Diaz was just THAT great of a salesmen. My sister is all about service and I know that would be a deal breaker for her. Besides being helped by David Diaz, there were others I came across who also helped me. I cannot recall names but EVERYONE I came across was extremely friendly. Being that I'm only 20 years old, many times I've gone in looking for a vehicle, the salesmen do not take my seriously. I assume it's due to my age, they just don't think I'd be able to make payments or know what I want out of them. But not at this dealership. I felt taken care of, I didn't feel like people were looking at me as though I was a child (though I do consider myself one sometimes). Everything was professional and very welcoming. I will 100% recommend this dealership and 100% recommend David Diaz to anyone who is in search of a vehicle.

4GFss1s9

20 de oct. de 2016

We walked in to Tony Honda to brouse their selection of Accords. Maria Balicoco greeted my daughter and I. I explained to her that we're just looking today, she said sure, if we need any help with anything she will be nearby and gave us the freedom to explore. Our exploration lasted less than 5 minutes, I was asking Maria to show us available Accords. We went that day to spend maybe 15 minutes to look at cars, but it was so pleasant with her that we spent about 2 hours. Maria was so friendly, more than helpful, with an extraordinary amount of patience that we immmediately felt comfortably and truly trusted her. We left that day with her card as she thanked us for visiting Tony Honda.Maria called a couple days later( no hounding) just to again thank us for visiting Tony Honda and emailed us with a link to a wedsite for Honda Accords. I called her a week later and told her we would be coming down that day to buy a car. The purchasing of the car went very well and I'm very happy, but more than that I want people to know about 3 beautiful employees of Tony Honda:Maria Balicoco-Pillar of patience, people pleaser, goes above the call of duty to find the right car for you. non aggressive-BUT SHE IS THERE and waiting do to whatever is in her control to make you happy.Valerie Arakaki-Pleasant, kind, very knowledgeable in products and cost. Valerie's job is what I call being in the middle, she gets you after you have finally found your car and before you find the final cost and driving your new car home. Valerie gets you when you've been waiting and waiting, grouchy and tired, but she will put a smile on your face because she's so nice and leave you with a smle in your heart.Daniel Zabresky-Joy and comfort, helps you get the best financing and discounts (for us it was the military discount), he's an overall good person and makes us very trustworthy in him.Before buying my Accord I have always driven Mercedes and Lexus, part of the reason you go to them is their service (it,s great), but I must tell you, Maria Balicoco, Valerie Arakaki and Daniel Zabresky gave me the same experience-dare I say, I believe they were better!!!!!!!!!!!!! When I buy my daughter her car, I'll will be asking for the 3 of them.So, we've had our Honda Experience and agree with the millions and millions of Honda owners "WE LOVE OUR HONDA" Extremely Pleased Kawana

jayster

19 de oct. de 2016

Purchased my first new car through Tony Honda and I couldn't be any happier. Making the trip to Waipio was ulitmately worth it. Words cannot describe the feeling of "Ohana" here. Michael Javines was so patient and easy going which made the experience so relaxing. He's very knowledgeable and will answer any questions you may have and will respond in a timely manner. I can't thank you enough Michael. Everyone I came in contact from the last person I have met "Natasha", you simply cannot beat the customer service here. I am grateful you made me part of the Honda "OHANA". Mahalo!

Thomas Koenig

18 de oct. de 2016

All the sales personnel took the time to hear our concerns and wants, then worked to give us the best vehicle at the best price. I couldn't be happier.

Davidfernandes

17 de oct. de 2016

Helped me out tremendously and in a timely manner. Would recommend to a friend. Overall the service was awesome and everything worked out well and in a timely manner.

Sue

17 de oct. de 2016

Thank you to Curtis and Michael for all your help in my first experience after 13 years in getting a new car. All my questions were answered and all the information they gave me from the new car to financing were very informative and helpful! I am grateful for all the help and in walking me through the steps in owning a new car, my first Honda Civic, after thirteen years. I highly recommend Curtis and Michael to others!!

AlohaTootZ

16 de oct. de 2016

I revisted this dealership and this salesperson after a one year absence.I had test driven several cars in my earlier visit but a few days later had a crisis that required the funds I had expected to use for the purchase. I knew I still wanted the CRV but was unsure whether I could get financing because I am a senior citizen with limited income. Arnel made another thorough presentation of the vehicle in the outdoor lot then took me inside to check inventory and make me a proposal. I left for an hour to discuss the purchase with my son...then returned to discuss what financing rates might be available to a person with limited income. I was fortunate that the current promotion at the dealership was EMPLOYEE PRICING for vehicles in inventory for a longer period AND the interest rate was better than what I had researched prior to my visit. So all things I thought would be a problem were erased by Arnel and I came home with a beautiful blue 2016 CRV.

puppylove

16 de oct. de 2016

I thought Arnel was excellent, and didn't act like the stereotypical car salesperson. He took time to listen to what I wanted, and explained the features of the car in an easy to understand manner. He was polite, knowledgeable and helpful. I appreciated his guidance and calm manner. I had been looking around at cars, and he was by far the easiest to work with, since I didn't feel as if I was being railroaded into something I didn't want, or was beyond my budget.

Randal

14 de oct. de 2016

Michael is the MAN!!!!! He was super helpful and patient with us, and in the same time, he was never pushy. He was very knowledgeable and answered all of our questions. He was even willing to stay late to help us choose to the right car. Other staffs like Kathleene and Daniel were also being very patient with us. They took their time to explain to us every little details, and answer all of our questions even though it was already well passed their closing time.

Trfujiwara

13 de oct. de 2016

A "BIG" shout out to David Dias at Tony Honda! My daughter and I came in on Monday (Columbus Day) to just LOOK at what the HRV looked like and David was very knowledgeable. Granted he tried to get me to look at the CRV but it was too big for me. He was helped us and was patient and convincing!! Left a few hours later with a beautiful HRV!! Thank you David!

sexton, steve & raynette

13 de oct. de 2016

Jared was very helpful and patient with us, made us feel very welcome. He was very informative and answered all our questions. Made the whole process very painless. We weren't sure what we wanted since our truck is over eight years old. We ended up with a car that we both truly love and will suit our family!

JaY

12 de oct. de 2016

Three strikes and I am out.I bought a 2015 Honda CRZ in October of 2014, and that is when all xxxx entered my life. First, the CRZ was recalled for the Takata Airbag (All Model Years). Second, I overpaid for the vehicle registration in Hawaii because my car was registered by Tony Honda as a 4 Door Sedan. Third, after giving Tony Honda a third chance I set-up an appointment for an oil change. Once the oil change was "complete," I departed and happy, but checked my oil level and it read 20%. Upon returning to Tony Honda Service Department, I was greeted by Andrew Jameson who informed me that he forgot to reset my oil indicator. I am not sure how to continue to support Tony Honda moving forward because there seems to always be a level of deceitfulness. Military Service-members please seek assistance elsewhere if you would like to truly get a GREAT deal and truthful service.

xhiiide

10 de oct. de 2016

I had an awesome time in buying my car. Tracie was very helpful, and made my first car buying experience painless and easy. I was apprehensive about buying a brand new car, but Tracie made it very easy.

Penitito.melei

8 de oct. de 2016

I came in with a bad situation and these guys found the daylight out of it and was able to put me and my family of 6 into a comfortable sized vehicle. Very friendly staff and just very welcoming.

HappyN

8 de oct. de 2016

My husband and I bought our first new car from them 21 years ago and because of the sentimental value we kept the car all this time and it has been serviced by them. They never pushed us to buy a new car because our car is getting old, instead, they always took good care of it. Well time has come for us to by a new car. From the first call we made to Tony Honda inquiring about their car selections, Mr. Jared Rego answered in very sincere manner and painstakingly checked their inventory by visually checking their lot, so that he would not disappoint us by just telling us the availability listed on the computer. He was very patient and helpful while we were making our decision. Thank you, Jared, for helping us find the car we like. For those who is looking to buy a car, please check out Tony Honda. Their great team will surely help you find a perfect car!!!

fs11247

8 de oct. de 2016

My car broke down so I went into Tony Honda after finding a car that I liked on their website. All of the employees I worked with were very nice and understanding. The car that I wanted (which was listed on the website) was sold previously but they had another car that was the same make and model but it had fewer miles. Anyways, I walked out of there with a better car for about the same price. I financed the car and it was a straightforward process. Thanks Andrew, Matt, Valerie, and Daniel for your help. When my wife needs a new car, we now know where to go! Aloha.

HappyCamper82

7 de oct. de 2016

We were helping our son buy a new car and contacted Iven (Internet Manager) who started the ball rolling. He got details from us about the kind of car we were thinking of buying. He gave us a good quote and made arrangements to show us the CR-V. He had the car detailed in case we bought it. He couldnt be there the following day and arranged for Jason Lee to show us the car.Jason Lee (sales consultant) was very informative since he had bought a CR-V. We went on a test drive with him and he showed us all the features and gave us his experience with the CR-V. He started the paperwork and is a very personable guy.Ron (accessories specialist) came in next to explain all the extras that we could get for our CR-V. He knew his stuff and very funny too.Last but not least, Dan (finance specialist) who got our financing done painlessly and with 0.9 financing and $500 military credit.Needless to say, were happy and my son is super happy since he drove off the lot with his new CR-V. The whole process took 2 hours.Big Mahalos Honda team!Walter McCracken Ohana

GTEUP07

7 de oct. de 2016

Josh has been my guy since I bought my 2012 Odyssey new. He always is friendly and professional and always takes care of me and my van. Turned my father in law on to him too. Good guy.

808Ken-chan

6 de oct. de 2016

What can I say, but another great service and prompt. Came in for routine service on my 2016 Accord and though oil change was free, I asked for a tire rotation and tire check, and Wade obliged and gave me a discount on top of that. Been to Tony Honda servicing for many, many years and never was disappointed with the results. Thanks Wade !!

Zenbuddhist

6 de oct. de 2016

Had been looking for a new car and went there to test drive new Honda Civic and saw the HR-V so decided to test that drive that vehicle also. The Salesman was very accommodating and even though they were busy got me a salesman to go and explain the car on the test drive. After that we talked price and trade in. No pressure negotiation but they were low on trade in value. Left to think about purchasing. Went back a couple of days later and bought the new HR-V without trade in. They gave me a great deal and entire process was painless and efficient.

kehaulani

6 de oct. de 2016

I was just going to browse for fun at Tony Honda, assuming it unlikely that I would be able to afford or even be approved for a loan. Jared was very patient and informative throughout the entire experience. There was not a moment that I felt pressured which was a huge relief. I love my new car and am glad Jared was the one to walk us through the process!

Wes

6 de oct. de 2016

We purchased a new CRV for my wife to drive this past weekend. Our sales rep Tracie was so very friendly and knowledgeable and not at all pushy. She helped us make up our mind on the color and features we wanted in order to choose the vehicle we really wanted. We were really glad that she was recommended to us by our favorite service guy, Wade (he actually dropped by to see how we were doing during the process). After we chose our perfect car,, both the accessories specialist, Ron and the finance manager, John, were very helpful too. Overall, one of the main reasons we always go to Tony Honda for service and car purchases.

ohmoogirl

3 de oct. de 2016

Thanks for treating us well, even though each day we came, we changed the car we were thinking about. In the end, we are thrilled with our decision and each employee we worked with was able to provide the customer service all customers deserve.

Mohamed

3 de oct. de 2016

Our salesperson was very friendly, always have a positive attitude every time we visited the dealership. Helped us fix an issue with the service center.

NewCarman

1 de oct. de 2016

The salesperson (Mr. Arnel Belonia) was very helpful and did his best to meet our needs/wants. He took the time to explain the differences between various Honda models and did not rush us to make a decision. We really appreciate his handling of the sales. We were running short of time and needed to leave, so he expedited the process by letting the accessories person and the loan officer know of this. They both helped in making the process easy and quick and we were able to leave on time to pick up our granddaughter.

Rxnfx12

30 de sep. de 2016

Iven is a great contact at Tony Honda! I have purchased two cars from him and have never been dissatisfied or disappointed! He always does the right thing and with a great attitude. He always returns calls or texts. He continues great service even after the sale which I know is unusual.

Jose

29 de sep. de 2016

We went in at 1 pm last Sunday and walked out with a brand new 2017 Honda Accord before 4:00 pm. Isn't that super fast-astic. Kerry as usual was OUTSTANDING and very professional. He showed us several Honda Vehicles and helped our daughter step by step in getting her first car. Our daughter was empowered because of Uncle Kerry's help. This is our third car with Tony Honda and Kerry always exceeded in meeting all of our needs and expectations.. When Kerry left our table we thought he was just getting something and when he came back he had good news for our daughter. Kerry facilitated all of the paper works and getting the car ready too.. When he showed us out the door, a well polished car was waiting for our Daughter, He even programmed her phone to be connected to the car. Our Daughter proudly drove her new Honda Home and every one were surprised ,they said, isn't it you were just getting quotes? nope, Uncle Kerry helped us again and got us a brand new car, WE are satisfied with Honda's fast, reliable and friendly services. Kindly thank Kerry Kobayashi and the whole Honda staff who helped us last Sunday. Great teamwork and job well done ! - Our family, neighbors and friends were all amazed with our story, yes third time is still a charm.

BrandonHNL

29 de sep. de 2016

Jared was low key, low pressure, but informative and easy to communicate with at the same time. In my experience dealing with car salesman thats a rare find indeed

MikeyT

27 de sep. de 2016

From when I walked through the door until I picked up my new car Scott and Daniel were great. Scott did an outstanding job of going through all the features of the car and helped me get a fantastic deal! Daniel walked me through the whole finance process and answered all the questions I had. Overall, I had a great experience with Tony and I would recommend both of them if you are looking to buy a car.

ridman808

22 de sep. de 2016

the service was made easier with the help of our service consultant, David Pagan. we had a long wait and he was honest in letting us know how long we would have to wait. When doing our oil change the mechanic realized we needed more work. David explained the work needed and helped us through the process. David was exceptional. Mahalo,Dave and Katsuko Riddle

1Altima4

20 de sep. de 2016

Me and my fiancee went to tony honda in waipio hoping we would find a used car. Thanks to salesman mike and marco made our dreams come true!

Sam

20 de sep. de 2016

We came to David in a time of need and with a specific budget. While looking at one car we thought met our needs, David took the time to show us an alternate that would also fit our budget. He did so without any personal gain with only our needs in mind. This is so rare in the car buying business. Normally, salesmen will try to "up sale" you a more expensive car, basically ignoring your stated position. This is not David. He will work with you and find you what you need and desire with no difficulty or pressure. A true professional that we will happily recommend to all our friends and family. Thank you David!

Alex+Marcelaat2016

19 de sep. de 2016

We all know how buying a car can be stressful. But fortunately we had a great team who helped us through the process step by step. Salesman (David Diaz) service was exceptional, straight to the point with great honesty, which is hard to find, so thank you for that!

StevensOhana2016

17 de sep. de 2016

I have given a 5 star rating because the salesman service was very kind to me and my Ohana. We are first time buyers we feel and understand that we didn't get robbed on buying a new car salesman (Jacob) helped us out a lot on getting us out on the car we wanted leaving us happy with our purchase we will definitely recommend this dealership to many others.

Harry

17 de sep. de 2016

Over the years, I've purchased cars from Tony Honda and Tony Nissan. Recently, Tasha has been my primary service rep, and, she is exceptionally friendly and accommodating. For this reason, early this year, and, during the year, I confided in her to help me buy a CRV each time I had my cars serviced. This time, I asked her to recommend a sales rep who is friendly, patient, and, able to answer all questions that both my wife and I would have. She suggested I meet with David Diaz.David exceeded my expectations! I don't recall every having a more patient and informative salesman in all my life buying a car. He was more than willing to help us negotiate a fair price for both our new CRV and selling my Accord that I really enjoyed over the years. He went out of his way to help us, especially because we had an urgent meeting in town and he needed to wait until late afternoon ... we left after your store hours. I would recommend David to others.John Kawamura also exceeded our expectations. He patiently and clearly explained all of the documents we needed to accept, in a very friendly and organized manner. I don't recall having this experience from any of the prior finance personnel that I needed to work with in the past at Tony's.Yes, I'm enjoying this car, and, still have my older CRV (for my granddaughter's use ... but, she's eyeing this new CRV, lol!) Please express my experience to these people, and, thank you as well!

Hondabused

17 de sep. de 2016

I wish I never entered To y Honda three months ago. Tony Honda is not trustworthy. They look for reasons not to honor Honda's warranty. It is a shame.. I used to love hinda, but now I will never buy another Honda ever again. Salesman and staff are rude and obnoxious. I got much better treatment at Pacific Honda and windward Honda for the same issue. Both of these dealerships knew about Tony Hondas poor track record.

ANDY

16 de sep. de 2016

I had a remarkable car buying experience thanks to Jared. He was a very accomodating,helpful and friendly salesman. Jared was very patient with me and my friends and made sure that I got the car I wanted that best fit my budget. I really appreciate all the help and the extra mile he did to make sure we go home with a smile. A must see salesperson!

garlock17

15 de sep. de 2016

The only way I could lease a car was to have my dad as a co-signer. I am here and he's in New York. It was a bit of a hassle to mail in the paperwork back and forth, but Kerry Kobayashi was very patience and helpful during this process. I'm deaf and the only way I could communicate with Kerry was through text messaging. He was so willing to text me the updates of the paperwork. Thank you for your time and patience.

Happy Customer

15 de sep. de 2016

Our sales rep, Tracie Komori was really friendly and informative about the vehicle we wanted. She answered all our questions with a smile. Daniel in finance, really friendly, found me a loan to fit my needs. I will be going here for my next vehicle.

chazlene

12 de sep. de 2016

Our family has bought multiple vehicles from this dealership because of the reputation and service. However, this time around has got to be the best and easiest by far! Naurene was amazing! She was anything but a car salesperson and more like a trusted adviser. It was not about the sale, it was about my personal satisfaction. Her personal touch from the purchase to the follow up was awesome and mostly unexpected. Mahalo Naurene!!!

Amberturner03

12 de sep. de 2016

Jared Rego made it happen for us and helped us get the car we wanted. He worked with us and was amazingly friendly in the process. Thank Jared!

KC

11 de sep. de 2016

I just recently bought a 2016 Honda Accord from Tony Honda Waipio. My experience was remarkable thanks to the salesman Jared Rego. Jared was very patient with me, and made sure that I got the car I truly wanted. He showed me about 30 cars and helped me decide which one was best fit for me and my budget. I really appreciate all the help Jared provided me with. He did everything to the best of his ability and made sure that I walked out the door smiling. The reason why I would come back to Tony Honda Waipio is simply due to Jareds patience and helpfulness in the process of purchasing the car of my dreams. Mahalo Jared.

KoaKai

9 de sep. de 2016

I've witnessed the hassle of car buying through friends and family and always dreaded the day when I would have to purchase a new vehicle. The pushy sales person, the loan approval process, the my way or the highway feeling. I did not experience any of that. In fact, it was the most enjoyable friendly atmosphere I have experienced. From the sales person (jason) and the accessories coordinator (Ron) to the customer service representative ( Kathleen ), to the Finance Manager (John) . Everyone was helpful and true involved in the process and ensured that I got into the vehicle I wanted, at the price I wanted, with the features I wanted. I hope my experience at Tony Honda wasn't an exception to the car buying experience, but standard practice for them.

PerlyP

7 de sep. de 2016

Its been an amazing experience dealing with Tony Honda Waipio. Buying a car is a major financial move but Iven Cunanan and Marco Gonzales-Jara are very helpful! Iven did an excellent job helping me decide and he was very attentive to all my inquiries! Kudos guys! Much MAHALO!

MartyT

6 de sep. de 2016

We found ourselves car shopping unexpectedly due to an accident that resulted in our previous Honda being totaled. Mr. Elmo Martinez helped us find a used Honda Civic in wonderful condition, with low mileage. He explained the many safety features of the vehicle, which gave us peace of mind considering our recent accident. Mr. Martinez was very professional and helpful in this car buying experience, we appreciated his guidance very much.

ValerieJ

5 de sep. de 2016

Working with Matt for the purchase of my new Odyssey was nothing but pleasant. I am very pleased with my purchase and will return for future purchases

ayeeegill

5 de sep. de 2016

Joe Lacuesta, by far one of the best sale consultants, made my first time choosing a car successful. People should go to him more often.

Susie Beauchemin

4 de sep. de 2016

Jared Rego made buying my 2016 Honda CRV the absolute best experience I've ever had when buying a new car. He even knew what color car I really wanted. I was ready to settle for something that I wasn't a 100% sure about, and then he showed me my "dream car." It was love at first sight! When I went for the test drive earlier this month, I wasn't sure whether I was ready to buy a new car and when I left, I even told Jared I wasn't planning a buying a car at this time. Jared was very patient with me and answered all my questions about the car. I had such a great experience, that I called him a few weeks later and said, "I changed my mind. I'm ready to buy that car." He took excellent care of me as we went through the purchasing process and always went the extra mile, even presetting all my favorite radio stations before I drove off the lot. Thank you Jared and Tony Honda. This is the third Honda I've purchased from your dealership. Thank you also to the excellent, friendly and courteous service staff.

tonycsav

3 de sep. de 2016

I applaud the staff at Tony Honda. Every one was very professional with us. I would highly recommend that educated consumers choose Tony Honda if they want to get a deal. We got Two Honda Fits!!!

FITFab

3 de sep. de 2016

Scott Matsuoka gave us courteous, prompt and excellent service. From my initial internet inquiries to my actual visit, test drive of the vehicle and leasing of the Honda FIT, Scott made the process painless and easy.

Honda Pilot

2 de sep. de 2016

George was awesome! Friendly and very informative! I wish he worked in sales because I would love to buy my next vehicle from him!Also, Seattle in the service department was great too! Very friendly and helpful.

Quint88

29 de ago. de 2016

Maria helped me get the most perfect car for me. She made sure I was comfirtable and confident with my choice when I left the dealership. She kept in contact with me and gave me updates. I would definitely recommend her to my friends and family. Thank you Maria!!

Tutu

29 de ago. de 2016

Working with Scott made my buying experience very easy. He was informative, helpful and very friendly when dealing with a "Tutu". He was relaxed, treated us with great care and made the whole experience less as a ordeal. Thank you, Scott.

HappyHonda

28 de ago. de 2016

As it was 12 years ago with our initial Odyssey purchase with Moi Mabalot, we had a great experience agin with our second purchase! Everything felt fair and efficient. Jared Rego then helped tremendously to review the features of our new Odyssey to close pur purchase.

susan2013

28 de ago. de 2016

on Friday, August 26, 2016, we purchased a new 2016 Honda Pilot. we Love It !!Once again we requested Tracie Komori to assist us with our purchase, because of her sincere friendliness and professionalism. This is the third Honda car we have purchased through Tracie: a 2013 Honda Accord, 3 years ago, a 2016 Fit several weeks ago (for our daughters) and a new 2016 Honda Pilot on Friday).This is our 6th Tony Honda car, and everyone at Tony Honda is friendly and gives great service.we probably could get better pricing and cheaper cost on servicing, but the sincere friendliness and warmth provided by Tracie Komori (sales) and Wade Szmeitat (service) makes us Loyal Tony Honda customers for life

aliciam2

26 de ago. de 2016

I would want to thank Joe Lacuesta for all his help and not being such a pushy sales men like others at voxwagon when I experienced that last time. He listen to me carefully to my concerns and needs of the car , and we were able to drive home with one that same day. I didn't get the element car that I wanted really bad but I'm just as happy to walk away with the new 2016 Honda Fit.

Scott Mitsuda

26 de ago. de 2016

Dealer did not have as much stock as advertised on website. Salesman was ok, but felt he was not so knowlegeable about product and finances. In the end we pretty much got a great deal, but to much wasted time.

Tapia1967

25 de ago. de 2016

The sales process was professional and smooth. My salesperson Scott was phenomenal and I would recommend him. This is the third car I bought from Tony Honda and I was very happy and satisfied withe the experience. The finance department was also great with Daniel. It was fast, informative and smooth.

Edgar Vida

21 de ago. de 2016

Mr. Elmo Martinez is a good sales man because he is accurate in explaining the details and he was honest. Also he is a joy to deal with, when I have a question he will give me a honest answer. Also he is sure of what he is saying he will not question himself. In conclusion I really recommend Mr. Elmo Martinez to people who are looking to buy a car from Tony Honda.

camille

21 de ago. de 2016

Excellent service. The sales rep was not to pushy and was very helpful with finding the car that was right for me; showing many options and was easily able to answer any questions that I had.

Young

21 de ago. de 2016

Maria is a pleasant, trustworthy and very professional saleswoman. She listened to our needs and did not try to push us into purchasing unnecessary things. Maria provided us facts, answered our questions and was very knowledgeable about the car we purchased. Buying a car can be very stressful but with Maria as our salesperson, this was probably one of the most positive experiences I've ever had buying a new car.Thank you Maria!!!

Nixon1972

20 de ago. de 2016

I had my car serviced by Tasha (service advisor). She is super friendly and super efficient. She is a superstar advisor! She was able to quickly help me. My experience with Tony ( I bought my car here) has always been extremely negative over the years on the sales and service side but she was very different.

Poison Ivy

19 de ago. de 2016

He was professional and always love to listen to whoever problem that they have. He help out and he never give up, also he always try to give you positive vibe. You did a awesome, splendid job also he always try and make his customers happy so by the end of the day everybody is satisfied with what they get. Mahalo

33Rams

19 de ago. de 2016

We enjoyed our experience at Tony Honda. Although it took awhile to get everythingcompleted it was worth the wait. Salesman was great, and informative.

Lailane

19 de ago. de 2016

Tony Honda provided as an excellent customer service.Matt Chong gave as a good custome service, and he's the reason why we decided to choose Tony Honda among all the other dealership in town.He accomodated all our questions and inquiries with honesty and integrity. All the staffs are nice and know how to treat people well,not because they want your business but rather they value more in building good customer relationship to the dealership. This dealership is full with Aloha and we appreciated all their heLP especially to Matt Chong who's always there for us!

Jychawaii

19 de ago. de 2016

Over the 6 dealerships my girlfriend and I visited, Matt Chong at Tony Honda provided the best customer service. Matt Chong acknowledge us as serious customers and didn't prejudge us by how we dressed or how much we could afford. He gave the proper respect to his potential buyers (my girlfriend and I) and not just focus on my mother (who just wanted to tag along). Although we were indecisive on our decision, he offered us more time to think it over and didn't try to rush a sell. Matt Chong answered all of our questions with honestly and integrity, which cleared any doubt on our decision making. He helped us get exactly everything we wanted and within our budget. Matt Chong treated us as family and I would refer him to anyone looking to buying a car.

MJ2010

18 de ago. de 2016

I've been dying to get me a Honda Accord since FOREVER! Pulled into the dealership and was welcomed by Dustin. All he asked me was what I was looking for and he gave me exactly everything I wanted! I'd refer him and this dealership to anyone looking for a Honda.

Lookinsmooth11

17 de ago. de 2016

It was a great experience! Elmo was the guy we went to see because he was referred by my cousin. And sure is he was the best. As a first time buyer he made us feel comfortable during the process. He was very friendly and not pushy at all. He is very knowledgable and was able to pick the vehicle that suited me the most. I'm loving my new 2016 Honda Accord Sport!

Nuhh-colee

15 de ago. de 2016

I gave it all the highest possible stars in rating because Joe was not only friendly and welcoming but very knowledgable in his cars. He did everything he possibly could to help us out and get us in a car!!!! Will reccomend him to anyone I know looking for a honest salesman!! Marco was also very, very helpful in making sure we got a car as well. Best service and very satisfied with my purchase.

roxy12

15 de ago. de 2016

My husband and I had a wonderful experience at Tony Honda with Sonia Diaz-Ruiz, especially since it was our first time buying a brand new car. She was very helpful and detailed about the car she sold us! She sold us an amazing 2016 Silver Honda HRV and we knew right away that it was perfect and reliable for us especially with our baby on the way! Sonia worked very hard that evening and made sure that the HRV was just the right car for us. Sonia was not only a great sales employee, she was also very friendly and outgoing to my husband and I. Thank you very much, Sonia for all your help! We are enjoying our brand new car very much!

ili247

15 de ago. de 2016

I needed a new car badly. My old car was starting to fall apart little by little, and the AC was dead. I dreaded the thought of going to a dealer and getting ripped off or sucked into a price war, but buying private party made me nervous as well. So i bit the bullet and did my research and decided I wanted a Honda Fit. I went to all three Honda dealers on Oahu, and ended up buying my car from Tony Honda. My salesperson was Elmo, and he was wonderful. No pressure, no intimidation, none of that. He got me the car I wanted at a price I was very happy with! And he was incredibly patient while I tried to get ahold of my car insurance to add coverage for my new car (which took forever!!!). John handled the finance portion of the transaction and that went smoothly as well. I was very happy with my experience and next time I'm looking for a new car, I won't hesitate to come back!

adrianoc

14 de ago. de 2016

We just had the scheduled maintenance for our Honda Accord and as usual, the very knowledgeable and accommodating Sean was the one we asked for. We were very satisfied with the prompt service. Sean you are the best. From: Mr and Mrs. Adriano Castillo

HRV4me

14 de ago. de 2016

I had a great experience here! We worked with Jared and he made us feel comfortable during the process, ensured we got what we were looking for not what he was wanting to sell, and got us the deal we wanted! He is very knowledgable on all of the car features and wasn't pushy at all (which was perfect for me because I'm someone who will immediately walk away when sales people are pushy!) We got the exact 2016 Honda HRV we wanted and I am so happy with my purchase!When it came time to accessories, Val walked us through all of the details and was upfront and honest with us and made sure we didn't waste money on useless products. She knew every little detail about every accessory and showed us some that we didn't see online. And gave us extra discounts on tinting. (and the friends and family discount on everything else)For financing options, Marco walked us through what deals Honda could offer us and was able to answer all of our questions. And helped us decide what would give us the best deal and what worked best for us.Overall I would recommend doing business with Tony Honda!

Crissyluv

13 de ago. de 2016

I went to tony Auto Group looking for a reliable decent looking car and Dave Diaz was more than a little jewel helping me find one. He looked around and looked around until we found the one I liked. He didn't huff and puff or lose his patience with my picky butt instead he helped me more. After about an hour and a half we found the perfect car that fit my budget. Dave Diaz was by far the best car salesman I had ever ran into. Thank you so much for being amazing!!!

Susan99

13 de ago. de 2016

Love my car. Everything went quickly and professionally. Sonia was great t o work with. She knew her stuff and was able to help me pick a vehicle that suited my needs.

concon

13 de ago. de 2016

Excellent service! Staff are friendly and helpful. I got the car that I want and I'm so thankful to Iven for helping me. I strongly recommend this dealer to anyone

Joey30809

12 de ago. de 2016

We bought a used Chevy from Tony Honda. Jay was a nice man and helped us out. If feel like we weren't ripped off. They only thing that happened was there was a weird sound coming from the tires. I checked everything I could and lone behold there was barely enough power steering fluid to drive. That could have been a life costly mistake if I had not found that in time. Just little more quality control on their part would have been nice.

Gsderby

12 de ago. de 2016

What a great experience from A to Z. Scott was awesome Picked me up and gave me time for questions and made me feel like part of his Ohana. All that I came in contact were helpful and demonstrated true Aloha Spirit. I will be a fan for life. Aloha no George Anne Derby

RonS

11 de ago. de 2016

I had the pleasure of George driving me to work after dropping off my car at Tony Honda for servicing. Along the way I learned how George was a fire fighter and is working at Tony Honda in his retirement. We shared our beliefs in family values and gratitude towards others. I work in the travel industry and understand how important it is to treat everyone with respect and courtesy. George completes my checklist of what it takes to be a people person. I found him to be genuine and an advocate for customer service. Tony Honda has a gem in George!I have had Wafe as my service advisor for several years. I truly appreciate his willingness to help me as a customer and as a friend. I am pleased to learn that he received a promotion, and it is truly deserved.Job well done, George and Wade!

Essi94

10 de ago. de 2016

I chose this dealership because it was near and convenient for me to just go and purchase a vehicle. Due to this being my first time purchasing a vehicle on my own, I didn't expect too much at the time. However throughout the time of me looking at the vehicle, putting in a special order, and waiting for it to come in, I then expected the salesman to keep me updated with all information regarding my vehicle. I had so many questions to ask, and each of them were answered with an elaborate explanation. I definitely recommend Tony Honda to anyone purchasing a vehicle.

Satisfied Customer

9 de ago. de 2016

We recently bought a used vehicle from Tony Honda and dealt with Mr. Jared Rego, who was very friendly and helpful. The one mild annoyance was that it was late and we needed to get supper for our children and the financing took longer than anticipated. Otherwise, it was a surprisingly pleasant experience buying a used car!

imlgnd17

8 de ago. de 2016

He helped every step of the way and explained clearly even if I asked over and over. Really chill while putting his professionalism first. Phenomenal dealer to work with. I'd give 6 stars instead of five.

lloishi

8 de ago. de 2016

Wonderful experience. Great staff very caring and are able to multi task. Naurene was excellent and wrapped things up for Iven. She explained a lot to us and was juggling multiple clients at once, yet never forgot us. She was willing to help. Our first person didn't really explain much and was tough on negotiating and forgot my price match. Naureen got it! She was there the next day when I picked up my car and sent me off with it! See my Bluetooth up for me and all! Would recommend Naurene!

Helene Book

8 de ago. de 2016

I leased my car at Tony Honda...I would like to Thank Scott Matsuoka, Internet Sales Manager for making the purchase of my 2016 Accord a smooth transaction. He is very knowledgeable and I felt he had my best interest at heart. I will definitely recommended Tony Honda to my family and friends.

JMC326

5 de ago. de 2016

I was in twice in the past few weeks to have service done under warranty with the help of Joshua Lospoc. The first service was going to take a few hours, so they sent me home with Mr. George Toro so I didn't have to wait for hours. Then some trim parts had to be replaced, so they ordered them, and said they would be there in about a week. That appointment was going to take a few hours, too. So again they sent me home with Mr. George Toro. We had a nice conversation on the drive to my house, and he is very interesting. They were also able to pick us up and drop my daughter of at an appointment on the way back to the dealership. I would definitely recommend this dealership to others.

808girl

5 de ago. de 2016

We love working with Tracy at Honda. She is always so nice and friendly. I always recommend Tracy and Honda Tonygroup. This was our third time coming here. Thanks so much!!!

cruzkaialani

4 de ago. de 2016

I went to Tony Honda Waipahu before and my brief visit put a salty taste in my mouth. My experience with a salesman being so pushy made me walk out of the dealership so fast that I wasn't going to look back. Somehow my mom convinced me to check out the dealership again. At first I was skeptical of the service that would be provided the day I brought home my first car. I saw Naurene walk up and she started greeting my mom. I thought "Ugh, here we go again." I told up front my needs for a car which mainly was my budget. Naureen made sure to let me know she understood that. Her service really was one of my best experiences with sales. If it wasn't for her aloha spirit and her taking care of us like ohana, I wouldn't be with a car or of a new outlook of the kind of service Tony Honda provides.In the future, I would definitely come back to trade for an upgrade, but only if I can work with Naurene's customer service again.

THEO

4 de ago. de 2016

This was our first Honda. We needed a small size, affordable SUV with room for me to pick-up construction materials for my job & for driving an average 70 miles per day. I admired the looks of the HR-Vs on the road, so we went in to the dealership knowing what we wanted. Our salesperson, Gunnar Hartner is a family friend, although we have never dealt with him in a business environment. During the demo drive, he very thoroughly showed & demonstrated to us the great car features, how they worked & how to use them (the features). We've never received such comprehensive car knowledge with previous car purchases (Volvo & Lexus). Gunnar is a live car manual, he really knew everything about the car.One awkward situation is having to deal with another salesperson to order the extras & accessories. The momentum was lost & personally, we think that Gunnar would have done a better job.Our other good experience was with the Finance guy, Daniel Zabresky. He also, was very knowledgeable & efficient & did his best to get us out ASAP. . We were hungry & tired from being there from 1-630pm.The restrooms are clean, atmosphere is neat & pleasant. Coffee & chilled bottled waters were offered several times. Our car is awesome & we highly recommend Tony Honda & Gunnar Hartner as salesperson of the year!Mel & Theo Fujiyoshi

Retired couple new to Hawaii

3 de ago. de 2016

The staff went WAY beyond our expectations helping us, even picking us up and helping return the car rental! We are new to Hawaii so they just amazed us with their love and concern about every detail to make the sale as easy as possible and information we needed about insurance in Hawaii.

jperez808

3 de ago. de 2016

So my family and stopped in to look at the inventory on Tuesday August 2nd in the afternoon. We got to see a Honda Pilot which we liked. At first the vehicle didn't want to start due to a dead battery. After jump starting the battery everything looked ok and we decided on a test drive which went well. Naurene Silva was nice enough to offer the battery to be replaced (which I accepted)after my concerns of it being a bad battery. Secondly, the tags had expired on July 2016 which makes it illegal to drive. I would've taken it home that day. I expressed my concerns with Naurene that my rental needed to be returned on Friday August 5 and that I would be without a car if the Honda Pilot isn't ready by then. After all was said, Naurene offered to pay our rental ( which I would like to see on paper) until the Honda would be ready to leave the lot. I'm hoping that matter wont be longer than Friday.

garymscreations

3 de ago. de 2016

Thanks you so much to the Honda Staff to help me get a new Honda Fix Ex. Can't wait to drive the car. Much Mahalo Again for your great help. Super Happy !!Aloha,Gary

alexa hoss

2 de ago. de 2016

this was our first time buying a car from a dealership, Jared made sure that all of our questions were answered. he was very friendly and made sure we knew everything that was needed, this made our car buying experience painless. a week after buying the car he even checked in to make sure that everything was okay, and if we had any questions. me and my husband were absolutely impressed with the customer service that we received. the next time we buy a car we will be sure to return to tony honda!

parris50

1 de ago. de 2016

Jay Lappala, Curtis Matsumoto, and Moi Mabalot all were friendly and informed us of each step of the process. It was a non pressurized environment. I would gladly recommend this dealer to my friends.

madmarley12

1 de ago. de 2016

Gunnar was our sale rep and he was very helpful. My husband and I weren't exactly sure what we wanted but we knew we wanted to lease a smaller SUV type car. Since we have a 3 month old baby we wanted something a little safer with more room than our Scion tC. He took us straight to the Honda because it is rated #1 in safety. He seemed very straight forward with us about everything. We appreciated all of his help. Next John helped us with the financing part of our lease and was also very helpful and straight forward. We were very appreciative of him, also!

Marta

31 de jul. de 2016

David Pagan, the service consultant, was very friendly and knowledgeable to detect the possible problem of my Honda Pilot ignition and recommended a few options for fixing it. He helped with the reservation of the spare parts until the actual appointment which made the service quick and smooth.

goldfishfighter

29 de jul. de 2016

Our salesman Gunner, was very nice with his no pressure style. He knows and has a lot of product knowledge. We ran into some question, when it came to the finance side which has nothing to do with him, but he was very patient with me and everything he told me, when I had called Honda financial. Was true to what he has explained to me...

Edwin Filby Jr

28 de jul. de 2016

Dropped my Civic off service. As usual Andrew greeted me a friendly smile and a handshake. George was a available for my shuttle ride home. I always enjoy a ride for George. He very friendly, personable person and a pleasure to ride with!Another pleasurable visit to Tony Honda's service department :-)

Pono

28 de jul. de 2016

I am happy with my new CRV and that it was a great experience in purchasing the vehicle that was desired. The entire staff was friendly and definitely made it comfortable during the entire process. My sales representative, Scott Matsuoka, was very attentive and accommodating throughout the process. Scott had provided a very professional, personable and excellent service and would highly recommend him. Looking forward to many years with my new vehicle & Tony Honda.Mahalo

crz-911

28 de jul. de 2016

this is my second buy from jared rego at the waipio tony honda and he made me feel like i was a family member, went out of his way to show me a ridgeline that just came in that day and was still being prepared. took me for a test ride and showed me all the amazing features, and was very honest about the pricing. he took care of all the paperwork, financing and gave me a great trade in value. i would recommend his service to everyone i know the experience was very low keyed, no pressure and very informative. i am very happy with this new truck and the service was even better.

iRONS87

27 de jul. de 2016

Jacob from Tony Honda Waipio is a great sales person. He knew what kind of car I was looking and he made sure I left the building with what I needed. He has great customer service skills and I give him a thumbs up! Great job Jacob!

HappyFit

26 de jul. de 2016

Great experience with Tony Honda. Sales consultant Jay (Joel Lappala) was friendly, easy going, and knowledgeable, which made the entire process simple and pleasant. Would recommend Tony Honda to other people looking for a great reliable vehicle, and fast, efficient service. Mahalo Jay, Ron, and John for the great service. Aloha!

trudck2000

25 de jul. de 2016

Joe was awesome!!! I made the mistake of going to 8 other dealerships before heading in and being helped by Joe. He took the time to understands what I was looking for in a vehicle and made sure I saw everything available before making a decision. With Joe's help I got the car and price that was right for me. Next time I'm looking for a vehicle Joe will be the first person I call.

Civic EX-L

23 de jul. de 2016

Great experience overall. Scott is the bomb, he even drove me to the bank!! I would totally recommend Scott for his awesome customer service. Great Job Scott.

crz-911

23 de jul. de 2016

tony honda's personnel from sale person (jared rego) to manager (moi) and everyone else were very accommodating, courteous, knowledgable, and helpful. took care of all my needs and answered all my questions patiently. gave me a great deal on my trade in and showed me all the details of the new car. i enjoyed the experience and it was a very no hassle easy and easy going time.

shodgson123

22 de jul. de 2016

Naurene was very helpful! She helped me explore all my options and helped in keeping the price within my budget. I would highly recommend this dealership!

Clarence S

22 de jul. de 2016

To: Tony Honda-Waipahu ManagementI want to commend the OUTSTANDING customer service provided by MATT CHONG, during our 7/22/16 visit to Tony Honda-Waipahu. MATT made the entire car buying experience pleasant and stress free. My wife and I were shopping for a replacement vehicle. After visiting seven (7) other dealers, having endless discussions with sales people, taking many "test drives", I was tired and ready to head home. However, I agreed to "one more stop" at Tony Honda-Waipahu. The "stop" provided unexpected benefits! MATT met us at the door and appeared genuinely interested in understanding "our needs" for a vehicle. After patiently LISTENING to our concerns, MATT suggested we consider the HRV model. MATT focused on the VALUE of the 2016 HRV-LX, explaining all the features, benefits, price, answering (ALL) our questions/concerns, especially showing HOW such features were things we wanted in a car. Simply put, MATT took the time to "understand" the customer. After a test drive, we knew the HRV was the best car for us. MATT worked to provide a fair purchase price and workable 36-mo lease arrangement. Great work!In summary, MATT is all about OUTSTANDING CUSTOMER SERVICE! I would strongly recommend contacting him when considering a car purchase. Easy to talk to, patient, understanding, informative. He sincerely wants to help customers find the best vehicle for them and build long-term positive relationships in the community. As such, I believe MATT CHONG is a valued member of the Tony Honda-Waipahu sales team. A great asset to the company (and customers). Well done MATT!Clarence S.

happy.sonata.owner

21 de jul. de 2016

Tracie is AWESOME!!! She helped my family and I get into a very reliable car at a very reasonable price hassle free. The honesty and outstanding personal customer service she provided is above what I had expected. Definitely referring all friends, coworkers, family and even strangers. :)Daniel made the nervous part of signing your life away very smooth and quick!Thank you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Cjamesglino

20 de jul. de 2016

We were very greatful on how helpful the sales staff were. Scott did a wonderful job helping us pick the right car and made us feel right at home while Danny did a great job helping close the deal in no time. Overall they made our first car purchase great experience. I would highly recommend this dealership.

Kay756

20 de jul. de 2016

The entire experience was simply amazing. From beginning to end we felt like Jacob (our dealer) took care of our needs, listening to both our wants and concerns! He was relentless when it came to getting the best offer for us. Each and every person we came into contact with either made us laugh or cry tears of joy! Most dealers will look at you and see a price tag, but after leaving with a brand new 2016 Honda Accord sport I felt like all of our request had been met. The atmosphere here is truly one of family. Please visit them for your next purchase!

808Ohana

20 de jul. de 2016

Wade is one of the reasons why we keep coming back to service our Hondas at Tony Honda. Wade has been helping our family for over 10 years. He is all about customer service and informs us about what's best with no surprises. We totally trust him and always find him a pleasure to work with. He provides excellent service with a smile every time time!!!Mahalo from the Fergusons

2ndkey? :)

19 de jul. de 2016

The Honda Experience is about service! From the salesperson, David Diaz, to the supporting staff, they care about customer satisfaction from beginning to end. A personal and polite call from Maria and some emails made me interested in finding out what my options were for getting a new car. I did not feel pressured or rushed and was able to take my time to make a decision that would meet my financial and personal needs. He gave me a lot of his time and patience! After I got my car, the followup was prompt and helpful. Overall, the experience was just the best because of the professional and personalized way business is conducted. Great service is not a given for all businesses, unfortunately. Yet, it makes a huge difference and impacts continued customer business. Hawaii is small and word does get around fast! Thanks, David, and Tony Honda, for a positive experience!

Arvinf808

18 de jul. de 2016

It's my first time buying a car and I pretty much asked all the dealers near me for an E-price. So that's Tony honda, Pacific honda, Windward Honda, King Auto, and Island Honda. Scott Matsouka was the first person to contact me of all the dealers. I currently live in kauai and Scott made it so easy for me to purchase a car from them. We basically made the deal through text messages, emails, and phone calls. Scott gave me the best deal, I got the car for the price I wanted to pay and somehow Scott even got a superb interest rate. I definitely would buy from Tony honda again.

Amber V.

18 de jul. de 2016

It was time for additional services beyond my regular oil change for my 2011 Accord. Sean was great he always greats me with a smile and explains what needs to be done on the car. When he found out that it would take longer than an hour for the multiple services he arranged with George to give me a ride home and to be picked up afterwards. George was very friendly and the ride was smooth. Thank you Sean and George for your great customer service and care of my car!

Shanealpichi

18 de jul. de 2016

My experience at tony honda was great! I'd like to recognize moi for his amazing service and also Jason for giving me a hassle free experience, as most people will not expect from a dealership. The process was simple and I'm happy with my purchase!

isabella28

17 de jul. de 2016

Jacob was incredible and extremely helpful. He showed me three different vehicles that I was interested and answered my numerous questions. Being new to the Island he was very supportive and helped me get a car that worked best for my needs. The transition was smooth and fast thanks to his efforts and communication. Excellent customer service!

jwebb88

17 de jul. de 2016

My most recent visit at Tony Honda went very smooth because I knew what I wanted and I knew WHO I wanted to help me. Tracie Komori is very professional, genuine and just an overall excellent saleswoman. I am thankful to have crossed paths with her a few years ago when I bought my first car because she makesthe car buying experience so easy and memorable. Thank you Tony Honda for retaining your most valuable employees!

mtau2014

17 de jul. de 2016

Mr. Javines was awesome! Great customer service! I knew I was in good hands! BIG thank you to Mr. GONZALES for everything I gave Honda a shout out on Facebook! Will treat you guys to lunch soon

dieselfewell75

15 de jul. de 2016

We love Andrew. Recently our AC went out in our 2009 Ridgeline and we drove straight over to the dealership to address the issue. Without reservation Andrew got us a loaner car and took our vehicle in. The combination of our Honda Care warranty and Andrew's taking care of us has made our service experiences here at Tony Honda over the last six years a pleasure to be a part of. Crossing our fingers that we will get this level of service when we move to the mainland later this year. Thanks Andrew and Tony Honda!!!!!!!

Anthony G

13 de jul. de 2016

Went to a few dealerships, but nobody was a straightforward and helpful as Tony Honda - I went on Memorial Day weekend when they could have easily ignored me as I was only looking for a used car and there were plenty of folks buying new cars, but they gave me a ton of attention, two test drives and knew everything about the car, they also gave me advice and intros to sort out insurance etc, I couldn't have left there happier.Limuel (Michael) and Kerry were easily two of the best and most helpful salespeople I've ever dealt with. Even though I was buying an older Vehicle, Limuel had memorized the car's entire history and knew everything about the specs of the vehicle. On a very busy day, Kerry was happy to take me on a second test-drive, answer all my questions and made the whole sale/negotiation/paperwork process incredibly smooth and an enjoyable experience. These guys don't bother with "sales" tactics, they're just genuinely helpful and very knowledgable, exactly the type of people you want to help out when you're looking for a vehicle. Solid 5 stars without a second thought.

alfndes98

12 de jul. de 2016

Aloha kakou! First up, much mahalo to Mr. Larry Moody, the General Sales Manager, who immediately referred me and my ohana to 2015 Salesperson of the Year Matthew Chong. He demonstrated motivation and a complete understanding of my family's needs: 2 new cars to replace the ones we've had for over 10 years. Much mahalo to Matt (this past weekend) for allowing us to test drive what is now our Honda Pilot EX-L and now our Honda Fit EX, which I have heard raves about but was not that interested in it beforehand. Last night (11 Jul), Matt definitely went out of his way (and work schedule) to seal a great deal for my 2 new Honda cars. Looking forward to stopping by to greet and continue beautifying these lovely vehicles. Kudos plenty to the Tony Honda ohana. Keep up the great work and contribution to our aina / community.

noedon

12 de jul. de 2016

Sales people were super kind and very accommodating! It was an easy process and the variety of choices made me feel comfortable in my final decision to buy a new car.

Kyle808

11 de jul. de 2016

give me very clear ideas of what I'm getting. Simple payment plan and after sales supports. Can get you a insurance agency right away.

Ursula Erickson

11 de jul. de 2016

Maria was extremely helpful and knowledgeable about the type of car I was looking for. She was super friendly and very hardworking. She helped with each step of the process and it really made a huge difference.

Buyingacar

11 de jul. de 2016

David was helpful and knowledgeable and made the process a lot easier than it has been in the past. He explained all the new features of the car and made himself available for future questions/querys.

GD

10 de jul. de 2016

Went in wanting to purchase a new car. Matt met us right in front and started to show us the cars. He was super friendly and super excited to show the features of the new Honda Civic. He was very enthusiastic and full of energy! He was also very helpful during the process of sealing the deal. Such an awesome salesman. I would definitely recommend him to everyone. He's great!! Overall, I was very happy with my experience at Tont Honda due to his help!! Thanks Matt!!!!

farmtotable808

5 de jul. de 2016

We researched new Honda Civics online and decided to just browse and price match after work. We were immediately paired with and greeted by Joe. After asking us some questions to get a sense of what we were looking for, he showed us exactly what we explained to him- used trucks and new civic coupes. As we browsed a variety of vehicles, Joe engaged in friendly conversation and got to know us. He felt like a long time friend, genuinely trying to find us the best car and deal without overselling or being pushy. He was courteous, professional, and knowledgeable throughout the entire experience- from when we walked on the lot until we drove off the lot with our new Honda Civic EX. Joe even took the time to show us how to use the features in our new vehicle. We recommend buying from Joe without reservation! Thank you Joe and Tony Honda for an outstanding experience.

mpt0702

5 de jul. de 2016

Had researched the Honda lease specials. Matt listened to my needs and it became apparent the CRV was the best vehicle. Matt showed me the CRV and its many features and worked to seal the deal. He then went the extra mile and gave me a ride to pick up the new vehicle and thoroughly explained all features from front to back. Could not have asked for a better experience. Thanks Matt.

haoleboy125

5 de jul. de 2016

By far the BEST customer experience I have encountered at a dealership here in Hawaii hands down!!! After speaking with Poki (Sales Manager) he introduced me to Joe (Sales Associate). I told Joe what two trucks they had on the lot (2014 Chevrolet Silverado Crew Cab, one was Tungsten color the other was White) that I wanted to look at and possibly purchase one. Now keep in mind I DO NOT like being "convinced" or "recommended" to look at anything other than what I mention or express my desire in. Joe told me the Tungsten colored one was sold to outer island and that left only the white Silverado. Joe did ask if I was interested or wanted to look at anything else. I told him "no I am only looking at these two Silverado crew cabs". Without pushing, pressing or insisting Joe then asked if I didn't mind looking at a Silverado that they just put on the lot. I was very skeptical, but I told Joe I would take a look (only because his demeanor and professionalism in the way he asked and not pushed to sell me anything he could). Once we got to the truck Joe said "I know it doesn't have 4 Crew cab doors but it is a extended cab and the only difference is a little leg room and there is no handle on the outside of the doors for the extended cab" I looked it over and told Joe "this is the one" So we drove the vehicle to the front of the show room right before we went inside he asked if I was trading anything in. I did tell him I had a Chevy Suburban that needed a lot of help and if they would take it I would trade it in. As Joe was taking photos of my Suburban I walked behind the truck and seen that the truck originally came from Waynesville, MO. I was even more sold since my family and I was stationed and lived in Waynesville. I told both my wife and youngest daughter that if everything goes well, "It was meant to be!" They did take the Suburban as a trade in, I do not have the best credit in the world, BUT with the help of Poki and Joe crunching numbers and really working their magic I drove away with the 2012 Chevy Silverado Extended Cab truck!!! I HIGHLY recommend asking for Joe Lacuesta as the sales rep to speak to!!! Thank you Poki and Joe!!!!

cmuneno808

5 de jul. de 2016

Scott was referred by family members. We were in the market for a used or new car for our teenage boys. Scott was extremely knowledgable & professional and was able to provide all the information to help us make the best decision that suited our needs. Will highly recommend others to him for future purchases.

Sharlynn

2 de jul. de 2016

My husband (Brian) had already researched used Chevy trucks from their website, so he knew exactly what vehicle he wanted to buy. We were referred to Poki Pojas through a friend and he recommended Joe Lacuesta to help us out. Once outside Brian showed Joe which truck he was interested in, looked inside started it up, and was highly interested in buying it. Joe then said that they had another Chevy on the lot but it was a 2012 instead of 2014. We went to look at it and Brian was immediately sold. Joe let us drive it to the front of the office as we start paperwork..........as we are ready to walk into the building Brian walks behind the truck and sees that the truck originally came from Waynesville, MO. He was even more sold since we lived in Waynesville and told both me and my daughter that if everything goes well, "It was meant to be!" With the help of Poki and Joe the great salesperson he is, we were able to drive away with the 2012 Chevy Silverado.

hondadot

29 de jun. de 2016

it's my first time purchasing a car and was so clueless with everything, Elmo however made me feel welcome and helped me pick the perfect car. He went the extra mile in coming in to work just to make sure I take the car home, even if it was his day off. KUDOS!

Brown

28 de jun. de 2016

Very hard negotiating with them. Had to wait for the manager every time a new offer was sent about 10 minutes to make a decision. Ultimately went back and forth over 5 times before settling on what I believe was a fair price. Seems like they were trying to bleed every penny out of me. Definitely felt like what you see on TV that you must fight for the best price, and thats what it felt like a fight to get a fair price.

A$g1Z%dg

28 de jun. de 2016

Trust, friendly, being treat like a family, respect and listen to the problems when bring the car in and provide the excellent advise and be helpful when we have any questions.

darrell t. natori

28 de jun. de 2016

I purchased my first Honda and it was a very pleasant experience, Joe Kinsey was awesome, he went above and beyond the call of duty to make sure I got the vehicle I wanted.

Old Sponger

28 de jun. de 2016

I have purchased several vehicles through Tony Honda, and the latest purchase is typical of their outstanding customer service and care. I don't feel like part of the family--I am part of the family! Kerry, my salesmen for the last two vehicles, and Moi, my sales manager for all of the vehicles I have purchased there, are an outstanding team, second to none in their knowledge and care for my wife and I. The rest of the support team is great, as well. I would not dream of buying from anyone else.I could not be more satisfied,Mike

hondaowner

26 de jun. de 2016

We were impressed with the knowledge and friendliness of Tracie Komori. She made it a seamless experience in purchasing a new car. She addressed our needs and desires in a very professional manner. I would definitely recommend her to anyone looking to purchase a car.

srldj2016

25 de jun. de 2016

Mr Hartner, just pointed us in the right direction before we purchase or even test drive a van.He did a finance check to see if qualify. boom next day, got 2 good news. approved for used or new van. we opt for a new.Mr. Zabresky. knowing his the finance guy mage me nervous. but he calmly took his time to address everything. BTW, he needs an AC. bugga was warm. probably that's y I felt nervous.MRS. Arakaki. very funny. had a blast talking with her.......

doperanier

24 de jun. de 2016

It was my first time buying a car and decided I would go for a Honda for my next ride. I was always fascinated with Honda car that my dad's 97 CRV was still running great at 170K miles and I wanted to keep his ride. Very nervous and unexpected feeling because I had ZERO experience of buying a car. I saw what I wanted and decided to go for a brand new car (Civic 2016) since I didn't want to commit to a 2nd hand vehicle. All the paper works and financial process were doing okay and some were like "yikes" but I could deal with it since I was in a happy mood. I guess this was how buying a new car felt like, great experience now that I could probably go for another car. Just keeding. The Honda staffs, sales, accessories, and the financial manager were just outstanding. Good benefits ! I'm gonna miss my Hyundai but that's how life goes. Thanks!

chibariyo808civic

24 de jun. de 2016

Excellent, professional sales staff selling an outstanding automobile. My experience purchasing/leasing this vehicle was enjoyable and flawless. Taking a test drive with the FIT and the CIVIC to show me the difference in the ride was helpful and helped me make my decision.

Randy62

23 de jun. de 2016

Took my 2008 Civic in for servicing this past weekend and as usual, Wade was prompt, courteous, friendly, helpful, and professional! Wade and the entire Tony team really do treat you like family! Thanks Wade, great job and will see you soon!

mlayuga

23 de jun. de 2016

My 2012 Honda Civic was in bad shape upon arrival. My service rep Mr. Andrew Jameson was able to point out the problem by hearing the noise. I felt very safe and I just knew off the back that he knew what he was doing. Even with salesman Mr. Iven Cunanan, they were able to explain to me what needed to be done to fix the problem, and keep my car in good condition. With 100% trust i went along with the advice they gave. Andrew was very supportive, a true genuine service rep. In the end, he was able to alleviate my Honda. I was definatley satisfied. Now I feel safe driving my car. This wouldnt happen without the help of Andrew J and Iven C. Thanks guys for saving my car before it was too late. C U soon.

ronajung

23 de jun. de 2016

This was my first leasing experience. The salesmen were very friendly and honest. David Diaz especially had great product knowledge and made financing plans easy to understand. Overall, my experience was comfortable and satisfying. I came out of the dealership with great confidence and a brand new car.

808Ken-chan

23 de jun. de 2016

My 2016 Accord's first service was on Jun 18, and Sean Kikuchi was my service rep. Sean, like Josh, Wade (whom I see from time to time for my servicing), greeted us with a smile and check us in a quick manner. My oil and lube change, along with a tire pressure check was done in a timely fashion. Tony Honda team has never disappointed at all the years I have brought in the Honda's I've owned. Big thanks to Sean K. And to the Tony Honda service team as well. C U soon.

Wesw808

23 de jun. de 2016

The Sales Staff were friendly and didn't pressure us at all. The Sales Rep. David Diaz explained about the differences in the two different models that we were interested in. After the test drive that I requested he let us decide the outcome of our visit without pushing us.

ktabilisma

21 de jun. de 2016

This was the first big purchase that my husband and I did together. We were really nervous about the process, but Tony Honda made it so easy for us. Maria was really patient with us and made us feel comfortable with our decision.

CivicX808

21 de jun. de 2016

As the title says... another excellent purchase this was indeed. Elmo Martinez and Marco Gonzales make an excellent team. My family and I have purchased 6 cars over the last 15 years from Elmo Martinez 3 of which are from Tony Honda and the other 3 from a previous dealership he worked at. This is testament to Elmo's honesty, dependability, and excellent customer service. He is not just any salesperson, he makes you feel like family and that's what keeps us coming back. Elmo know his product and knows what will be best suited for your vehicle needs. Thank you again Mr. Martinez and Mr. Gonzales for such a quick and easy transaction. No headaches, no hassle, no lollygagging, just true honesty. I definitely would recommend friends, family, and even those who read this review to check out Tony Honda and work with these two gentleman and see for yourself the epitome of customer service and the Aloha spirit. Now... I need to take my 2016 Civic out for a late night drive. (Don't tell anyone though!)Thanks for everything Elmo and Marco and a huge MAHALO to Tony Honda.

ec1234

20 de jun. de 2016

Maria was very pleasant and accommodating. She found the car that we needed quickly, met our target price, and brought the vehicle out from the storage lot right away.

CLOliviaHoward

20 de jun. de 2016

Iven Cunanan is an all-around nice guy who I would refer any of my friends and family to. Ironically, I came into Tony Honda on Father's Day, ironic because when it came to this first time experience, I really wanted my dad to fly in and help me through it because to be quite honestly I was scared. However, Iven, who is a dad, was very patient, professional and polite. My friends know I'm not the best driver and I felt he could sense that and he showed me a lot of safety features. And throughout the whole process even before I came into Tony Honda, he was excellent in customer service, communication and answering all my questions. He along with Daniel from the finance department were really amazing in helping me not only understand the process but also walked me through it without any pressure. I'm very happy I went to Tony Honda even though there are other dealers closer to me, as I live on the east side, because I was able to get to work with Iven and leave a happy customer.

Lyons808

18 de jun. de 2016

Thank you Scott!! You made buying my car a wonderful experience. Thank you for your undivided attention and superior customer service. Scott was very knowledgeable about the car that I was interested in and he made sure that I walked away a satisfied and happy customer.

bench

17 de jun. de 2016

6/16/16. My wife purchased a brand new Honda CRV way back 2005, up to now the vehicle is always serviced here. There maybe other cheaper shops but the quality of work is satisfying. Why purchase new vehicle from other dealer when in fact Tony Honda is there. Employees are friendly and there is a feel of easiness dealing with them. I purchase a new 2016 Honda Fit in in less than 3 hours. I just could not wait for the car to be detailed at the same day, the commander (my wife) is already texting to pick her up from her work. Car buying here is just like shopping to a department store, so easy, salesman is easy to deal with. Maybe 5 more years, Ill be back for another car.

anianiku213

16 de jun. de 2016

My sister and other family members have recommended that I buy my next car here...honest and professional service! Will be back again for years to come!

Nick W

15 de jun. de 2016

We were first greeted buy Joseph who was very knowledgeable about the specific cars we were interested in. He also provided extra resource material we could use to help with choosing the right vehicle. Very friendly, and relaxed. On our second and third visit, Kerry, who is also a fellow bowler, assisted us. Again, as with Joe, we felt very comfortable speaking with him, as he was very patient and attentive. After a couple test drives, Kerry was able to give us a great price, and we purchased a brand new 2016 Honda Civic Coupe! Thank you Joe and Kerry! We look forward to continuing our business with Tony Honda.

JandJ

15 de jun. de 2016

Between the amazing internet sales team we had the pleasure of working with, Dustin and Iven. They were both very knowledgable, helpful and didn't make you feel pressured. They were friendly, honest and all around nice guys. The leasing process took all of about 30 minutes and that includedmeeting with the great finance guy, Marco. Next, we were driving away in our new 2016 Accord! I can't rave enough about how enjoyable and relaxed this experience was and we will DEFINITELY continue our business with Tony Honda! Thank you!

Mary Rose

15 de jun. de 2016

We got an excellent customer service and they really fulfill our needs since we are first time buyer and YES! we got our first car! THANKS GUYS

Jake Ziegler

14 de jun. de 2016

Joel Lappala is the man to see. I had an awesome car buying experience with him. Great price! Great service! Great atmosphere! I definitely recommend buying a new car from here. Much thanks to the team at Tony Honda. Ask for Joel. You can call him J.

Jpascua-Mateo

13 de jun. de 2016

From the time we drove we were greeted by the friendly sales team. Our salesman Joe Lacuesta did his best on making sure we leave with a smile and of course a new car. With our kids with us they made sure we were all taken care of from beginning to the end. If we had to do it again or let others know we will send them there. Mahalo for the business.

Rasean15

13 de jun. de 2016

It was a great experience. I would recommend going to this place in the future. Overall great day. I have been here before and will be going back again.

Mauiboy808

13 de jun. de 2016

This is my second civic lease with Tony Honda. My first 3 years experience went by fantastically with blue crush. The transition to getting me into my new lease was super smooth. Scott Matsuoka went through the information and details for my new 2016 civic with me. I am really excited to begin my new adventure with snowflake. Valarie Arakaki covered all my options for parts and accessories. John Kawamura made the financial signing feel very light when he covered all the packages available to me.The entire process was smooth.Much Mahalos,Satisfied customer

Les A Minami

13 de jun. de 2016

when i first came to tony honda to see if the new 2016 honda civic coupe arrived, i was helped by David Diaz, he told me the car did not come in yet. he said he would call me or email me. This started in December 2015. I continued to email david to see if it arrived yet, he responded every time. though it did not arrive till 2016, i put down a deposit for the car. David finally told me in April 2016 finally the 2016 civic coupe was starting to arrive. I was very excited, he email me a picture of the first car that came in, which was not the one i wanted but he keep me in the loop. finally in May 2016, he emailed me that the car was here, it was getting serviced right now, will call me when it is ready. which he did in a couple days my car was ready for me. I went down there to meet David. He showed me the car, it was beautiful, then we had to get the paperwork done. When everything was done, he was nice in enough to show me some of the car's features. It took about six months emailing back and forth but at the end i got my car. i am very satisfied with my new car. David Diaz is a nice and friendly salesman and i would definitely refer my friends to him.

The Best Customer

13 de jun. de 2016

Salesman here knows every little details about the car, bringing the best feature of the car out to the customers. This dealership is highly recommended.

Theresajc

13 de jun. de 2016

David Diaz helped us get into a great lease of a Honda Odyssey. We were leaning toward the Toyota Siena until talking with David. His combination of personality and product knowledge made it an easy choice for us. We would absolutely go back to David for future automotive needs, and we will recommend him to others. Working with David was like spending time with someone we had known for a long time. He was extremely helpful but not pushy, and we appreciate his efforts!!!!

Petter

12 de jun. de 2016

Me and my bro walked in hoping to get the new 2016 Civic Ex-T and Elmo helped us get that model. All the process from start to finish was fast, easy, and great. Elmo was very informed about the cars he was selling us. Also it was nice when he showed us his photo of his vintage Lancer. In Financing Marco Gonzales was great in getting our monthly payments. Thanks for the new car Tony Honda.

kb0001

12 de jun. de 2016

I had an excellent experience working with Sonia to purchase a beautiful Honda Certified Pre-Owned Vehicle. Her no-pressure, informative sales approach made the car buying process easy and comfortable. Sonia was very patient, and gave me the time to be sure that I was making the right decision. I will definitely be back to Tony Honda for their wonderful customer service.

Laney0

12 de jun. de 2016

Quick, efficient, and great quality service. No time wasted on waiting around. From start to finish the team at Honda was effiecent and very informative. Thank you for our new car!

Spring

10 de jun. de 2016

I was getting my car serviced today, and the gentle name John Vanhtha has always been very helpful in explaining to me about my car, on what needs to be done to it. I enjoy going there, cause the customer service is always good.. That's why I keep coming back, cause i know I can always depend on them to do good work on my car. Even the machanic name Joe does a good job on my car. I'm always asking for him to work on my car, cause I trust his work.. Joe always exsplaine to me, what he did to my car, by saying that he had to replace certain parts. I like that a lot, cause i know that my car is working in good condition... I have always love Tony Honda, and brought lots of my friend there to buy a car... I will recomand my friends to go there. to get their car fix.

kbadbrad

10 de jun. de 2016

I first spoke with Maria Balicoco on June 7, 2016 at 421pm. She had called me after I asked if she could beat the quote from Pacific Honda for a 2016 Honda Pilot EX which was $26,995. She said she could not as she believed they made a pricing error, but if I need her service to call her, text, or email her. I email her and ask for a quote as Pacific Honda did not honor their quote and that the salesman, Eric Ogasawara tried to rip me off! She texts me at 825 am on June 8, 2016 and tells me she would be happy to provide me with honest and excellent service. I ask her for price quote and financing. She replies "I'll be at work at 11 and work with manager regarding price, 0% is credit and will check with my finance manager." She says she will get back to me today which was June 8, 2016. I follow up with her by text at 102pm and no response?I follow up again by text at 216pm and no response?I follow up again by text at 504pm and tell her "If you don't want to give me a quote, it's ok. I'll find another sales person." Then she finally responds with "Brad, I'm receiving your text. I'm extremely busy with customers now and will get back to you when I'm free."I followed up again by text at 717pm and no response?I email her also and get no response? I do a final follow up by text on June 9, 2016 at 502pm and of course no response! She obviously has no customer service and does not value a potential customer!! This is the worst service I've ever experienced! Wait maybe because she did not give me any customer service!!!

Sunsh9girl

8 de jun. de 2016

It was time for us to look for another vehicle and we went there to only ask information, took a test drive and left with a vehicle, simple as that. David and Kathleene were very friendly, easy to talk to and very convincing, made our decision much easier. Although, accessories and additional coverage adds up fast, hopefully it's worth it.

happyfamily4

7 de jun. de 2016

I am so put off by fast talking salesmen that come across untrustworthy and manipulative. Joe Lacuesta was genuinely pleasant to work with, and made buying a new car a painless process. I will be sending my friends his way when they are in need of a vehicle. Mahalo!

kernald73

7 de jun. de 2016

I found the care I wanted; they came to pick me to test drive the car. Everyone was super informative and everything went smoothly on the car purchase.

Skat96792

7 de jun. de 2016

Came in to tony honda not knowing where to start with my trade in process. I was kinda hesitant but my sales consultant Matt Chong made the process easy and smooth. He kept in me the loop with our trade in. The sales manager and the finance team helped us a lot with my trade in and with extended coverages on our new vehicle. I knew I wanted to trade in my 2010 Lexus HS sedan for a Honda cr-v but I didn't know where to start with my options and the color, Matt did a good job with helping me choose the right model and color. We're very happy with our NEW EX-L Honda cr-v

love

7 de jun. de 2016

Mr. Kerry Kobayashi has a stress free customer service, very easy to talk with. I don't know what was his perception to us but seriously, he's great salesman. My son said "great customer service".

BigBoi

6 de jun. de 2016

We found the car we wanted on your website and Jason helped us with the information we needed to finalize the purchase. Jason answered all the questions that I had to my satisfaction and we felt absolutely no pressure from him. I would consider coming back to him when my van needs replacing!!

jershon82

5 de jun. de 2016

This place is just awesome, very friendly, helpful and will always give you an honest answer. From the salesman, the accesories specialist and service crew they are just awesome and everyone treats you like a family. I want to mention Matt, Scott, Joel and the lady In forgot her name, she is the accessories specialist. Overall I am giving this place a five star for a very great experience buying a vehicle.

808mauka

5 de jun. de 2016

Outstanding service from setting up my service appointment to checking out. No improvements necessary.Mahalo to Natasha H. and George T. for their excellent service.

CryssyJo

4 de jun. de 2016

This was the first time leasing a car and I was very nervous. As soon as we were taken in by the friendly salesman and introduced to Joe we were put at ease! As we went along the process Joe,who was very proffessional and positive, answered any questions we had with patience and knowledge. He also helped us choose the exact car we needed with no pressure to change our minds! We will be recommending Tony Honda and Joe in particular to any and all who ask us where we got our great car!! Thanks Joe, you truly blessed us.

BYM

3 de jun. de 2016

Took my CRV in for service and Wade was very helpful and friendly, I didn't have to wait very long, and the service department did a great job!!

Nikki Saunders

3 de jun. de 2016

I got to the dealership 30 minutes before closing and Joseph Kinsey made me feel very welcomed. I explained what I was interested in and he help me find exactly what I wanted. He was very informative of all my options. Joseph was easy to work with and understand. I did not feel pressured and he was able to get me what I wanted at a financing option that fit my needs. Even though I kept the Team (Joseph K., Daniel Z. and Valerie A.) after their normal business hours they all made me feel not rushed and pressured. Best experience ever and I have bought a few cars over the years.

LegokeyChAin

2 de jun. de 2016

Scott was friendly and easy to talk to, and made the car buying experience pretty stress free. Seemed knowledgeable about the different models, and went over all the important stuff to make sure I was well informed. Wouldn't hesitate to recommend him to a friend if they were interested in getting a Honda, and my overall experience at Tony Honda was a good one.

jidosha

1 de jun. de 2016

Scott was friendly and knowledgeable and knew the car's features well. We didn't feel pressured into making decisions and, in fact, felt like we had the luxury of time to firm up decisions. The whole process from test driving, pricing, choosing accessories, paying and waiting for the car prep was smooth and organized, overseen by Scott. We were there in a much shorter time period than expected. This was the best car buying experience we've ever had.

C M

1 de jun. de 2016

My husband and l left Tony Honda with our new CR-V happy & satisfied!. Scott Matsuoka was very interactive and distinctly answered all our questions.

biwamoto

1 de jun. de 2016

Joe was a great salesman- he made me and my fiance feel like family ! Definitely recommending him to family and friends ! Thank you so much for everything Joe !

Jaymie Renard

31 de may. de 2016

Naurene Silva was our sales rep I can't remember the name of the fiance gentlemen that helped close out or deal and Kathleen definitely helped us get squared away with a great rate on a brand new 2016 Odyssey van! It seemed fairly fast and easy. There also was no unnecessary middle man rates it was exceptional! A wonderful experience. They were also very patient with my two kids. I highly recommend this dealership and their reps. Outstanding!

JL

31 de may. de 2016

We were greeted immediately at the front door and the negotiation process was quick and stress-free. I was so happy that Tony Honda had the exact car I was looking for, and for a great price. I would definitely recommend them to others!

Spang

31 de may. de 2016

Elmo was very informative and friendly and Marco made sure I got what I wanted and could afford it. Thank you guys for making my buying experience fast and efficient

Ray

31 de may. de 2016

First of all plenty of customer parking. l was greeted by the sale person within 2 minutes. This was great. No standing around waiting. Sales person was very nice and showed the Aloha spirit.s

Cess

30 de may. de 2016

I had a very good sales representative and she helped me a lot to get my first and dream car.. Thank you Naurene Silva for the help..

shona537

30 de may. de 2016

At the beginning Scott heard exactly what we were looking for and at that point everything else was a breeze. We have upgraded our van and went with this dealership because of the ease of Scott's excellent service. He did not try to sell us anything more than what we were looking for. Yes, we had been to another dealership before deciding on this one. Thank you Scott Matsuoka! We love our new Pearl (kids nicknamed the van ... smile).

dpanida

29 de may. de 2016

I had to take my aunty's car in to get the AC serviced. When it was finished, Andrew called to let me know that they would provide a shuttle for me to ride to the service center to pick up the car. I am 5 months pregnant, and also had my toddler with me, and when George came to pick me up, he immediately acknowledged this and helped set up my son's car seat in the back for safety. George was pleasant to converse with, and a very safe and excellent driver - I felt comfortable the entire time! When we arrived to the service center, he directed me exactly where to go, and was ready with the car when I arrived outside, again offering to carry the carseat and load it into the car for me. So impressed with the above and beyond service I received for a car that wasn't even my own :)

fredlhen

29 de may. de 2016

Thanks Jared Rego! Love the service and my wife's CR-V!!! Didn't think we'd be able to get my wife's car in heavy rain but u made it happen!!

Keonism

28 de may. de 2016

Elmo was amazing! He helped me thru every step of the way. I was able to communicate with him over the phone very freely and he was very patient while I was waiting for my bank to approve my loan over several days.

sachimy

27 de may. de 2016

I went to Tony Honda to test drive the Honda Fit, and I drove out with a Honda Fit!! Thank you Tracie and everyone at Tony Honda for making my car buying experience a pleasurable one =)!!!

Roger Andam jr

24 de may. de 2016

Good customer service from begining to end. Despite the legnth of our visitation our salesperson stuck through the whole entire time and kept us company providing awesome customer service.

Red Car Alan

23 de may. de 2016

No hassle sales, pleasant car shopping experience, salesman Gunnar has excellent knowledge of Honda cars, Wade Szameitat in Service dept is super in customer service, it was fun test driving for both me and my wife, and great coffee to boot!

mother's day accord

23 de may. de 2016

Maria was a great salesperson, excellent courtesy, and helpful. We did not feel pressured at all. She listened while researching our request. Maria received an A+ from us. And the sales manager heard our request, we finalized our transaction readily. The add-ons requests were done timely. Thanks, Tony honda

helena123

23 de may. de 2016

Everyone was very nice, pleasant,explaining all our questions we had about the car we were interested to buy, we made very good chose, buying a used Honda, thank, for all the help, we will recomend all our friends.

happyfeet23

22 de may. de 2016

Mr. Dustin was nice and friendly along with other staff. Really helped me a lot to get me my new car.Just love my new car.

LindaB

22 de may. de 2016

I've been bringing my Honda here for the past four years, and they have never disappointed. They always go above and beyond to take care of me, from helping me get a rental to making a special trip to get me where I need to go. I have and will continue to recommend Tony Honda to everyone I know.

stevenaleman

21 de may. de 2016

Sonia I Diaz-Ruiz would have to have been the BEST Sales Consultant I've ever had at no time during our appointments did i ever feel pressured into buying the car most straight forward sales person in my 12 years of purchasing cars as well as being the most helpful at ALL time with the experience i had at Tony Honda if i ever need another car for whatever reason you can rest a sure it will be at this dealership. Not only was she super helpful but Daniel Zabresky was also a amazing Finance Manager he did everything in his power to help me out in every way for the best deal. Thank You Tony Honda expect my presents in your dealer again hopefully soon

Crisjohn123

21 de may. de 2016

Matt Chong was very friendly and helpful. He answered all the questions I needed to know He was got me the car I wanted.everyone else was very friendly too.

Lolitaespiritu

21 de may. de 2016

Dealer was good bet informative and patient in working out the best financial option for my car and I am very satisfied with my vehicle!

Pua46

19 de may. de 2016

This was my first time buying a car through a dealership. Joe was awesome and very helpful. I went in looking for a certain car but he showed me others options that fit my budget. I ended up leaving with exactly what I wanted but at a way better price! I would definitely recommend Tony Honda to friends and family. Thanks again for an awesome experience!

Jenferds123

18 de may. de 2016

I just want to share our wonderful experience at Tony Honda, Waipahu. Iven and Arnel were extremely pleasant..it was really the best buying experience. They're very patient, knowledgeable and entertaining, they made the entire sales process very easy with no pressure or conflicts. Again THANK YOU!!!Jenn and Ferds P.

xostephymarie

17 de may. de 2016

I wasn't expecting to drive home in a brand new Honda HRV EXL, but I did! Jacob was awesome! He worked with me all day to help me leave with the car I wanted! It took some time, but he did it! I left with the exact car I wanted!! He explained everything about the car & how to use all the features! I am so in love with my new car! I will definitely recommend going to Tony Honda to all my friends who want to buy a new car! I had a great expirence with them as a first time car buyer!

BrentBaffert

16 de may. de 2016

My car had a SRS light on the dashboard, indicating a problem with the front seat belt. The customer rep David Pagan that assisted me with the repair was very professional, communicated clearly to me what was the problem and how it would be fixed. The dealership ordered the part and had it within three business days, which was quick and timely.David went the extra mile and spoke to his manager, without my prompting, to see if the service could be preformed for a reduced cost. He nailed it and I received the part and labor at a great price. I truly appreciate being treated like a valued customer at Tony Honda. Finally, thank you David for the outstanding customer service!

Paz

16 de may. de 2016

Truly appreciate the professionalism of our sales representatives Sonia. From start to finish she took the time to ensure my Mom's car buying experience was a positive and pleasant and we never felt rushed or pressured. We're very grateful for Sonia's assistance and Tony Honda is lucky to have her on their sales team!

gladysmiller

15 de may. de 2016

Elmo Martinez worked with us to get a payment we could afford, with less than perfect credit. We needed a vehicle most urgently and we drove off the the lot with the vehicle my wife wanted. Thanks Elmo and Tony Honda. - Mike

Ronaliz

15 de may. de 2016

David Diaz approached us immediately as soon as we pulled in. We came to see Marco, and Marco referred Mr. Diaz to us. I'm glad he was the one that helped me. He was such an awesome person. Very friendly and professional. As soon as we got to the parking lot, he asked me what kind of vehicle I was looking for and what color. He explained to me the difference between each vehicle I was inquiring. I never felt not once I was being pressured to by the most expensive or certain vehicle. Everything was all about me. I felt very good about buying a car. Usually when talking with car sales person, you feel like they don't care. All they care about is getting that commission. Not with Mr. Diaz. I would definitely recommend David Diaz at Tony Honda for sure. Please keep in mind that I have always been a Toyota person so switching to Honda was something I wasn't sure if I was making the right decision. But now, I can say I'll be buying Hondas from now on. Thank you Tony Honda. You guys are so lucky to have Mr. Diaz. He is such a blessing to me and my family. I'm showing off my new van to my family and friends at church and telling them how happy I am with everything.

Nu-B 2 CRV

15 de may. de 2016

Arnel was very patient and showed us several vehicles, explaining the differences between all of the options. He was very professional and low-key, which made us feel comfortable. Poki gave us a great deal on our new CR-V. No haggling necessary! The financing was easy and we got a great loan package. No pressure from anyone we dealt with. I would highly recommend Poki and Arnel if you are looking to purchase a vehicle.

carbuyer

15 de may. de 2016

I was recommened to check out Tony Honda for a new vehicle purchase by a co-worker. Although I've had a less than positive experience with Tony Honda before with a friend that was in the market for a vehicle. I decided to check out Tony Honda once more. At first the car salesman was very helpful, but as soon as we started talking about financing and cost he quickly turned into a cliche car salesman. He tried his hardest to charge 3000 dollars above the MSRP and off me 5000 dollars below what my trade in was worth. They claimed that due to the higher cost of living in Hawaii, that it was necesaary to charge so much for the car and give me so little for mine. They tried hiding my keys and paperwork. I obviousley didnt opt for their offer and decided to go elsewhere. I ended up getting a better car with a a great deal and exactly what I wanted for my trade in. I guess I can thank Tony Honda for offering me such a terrible deal that I was forced to check out another dealership, where I got a great deal. Thank you Tony for your less than professional style sales tactices. I appreciate it.

dkelsey22

14 de may. de 2016

At first I was dreading and putting off buying a new car. After several dealerships I stopped by the used car lot at Tony Honda and had the pleasure of meeting Tracie. She was like working with a friend. No hassle or high pressure sales tactics. After she was able to get me lower than KKB price for the car I was looking at she even followed me home so I could drop off the car. If I ever buy on the island again I will look for Tracie. I recommend asking for Tracie by name if shopping for any used car or new Honda. Not to mention she is pretty. If I have to deal with any car sales for a few hours it's a big plus that they be attractive. So tired of the fat, old, high pressure, used car salesman. Thanks again Tracie for making the whole process easy and looking good doing so.

Dameon Launert

13 de may. de 2016

We did not buy from here, but were helped extensively by Michael Javines. In fact, we told him up front that we were leaving the island and just wanted to do some research. That did not stop him from giving us really good customer service, showing us the differences between the different trims on a model we were considering, and showing us some examples on the lot. He never once tried to sales pitch us, respecting our previously stated decision to purchase on the mainland instead. I recommend this dealership and Michael Javines as a sales consultant.

Drebin18

10 de may. de 2016

Thank you Daniel along with Naurene really help me out in this car buying experience. Daniel was precise and explain to me the important financial detail about the car that I was getting as well as the vehicle that I had trade-in. Even thought it would seem like I was buying a house with the amount of papers that had to be sign (HA) Daniel explain to me the details of every document that he put in front of me which was cool and I thank you that. Thank you Daniel and Naurene for working hard and making this car buying experience relaxing. Thank you.

Happy Civic owner

7 de may. de 2016

Very knowledgeable sales rep. He was very helpful in helping us decide what trim level of the Civic would meet our needs. Excellent sales rep.

Iris96792

7 de may. de 2016

Great, friendly staff who really helped us get into the perfect vehicle. It was one of the fastest vehicle purchases we've ever had. They also had a great selection of used cars to choose from compared to some other places we've been. Thank you to Naurene, Poki, Curtis, and the rest of the staff for a great experience.

Rmanuyag

5 de may. de 2016

I purchased my 2016 Honda Pilot EX-L from Ivan Cunanan. From start to finish Ivan was patient and explained to me all my options and catered to exactly what I wanted. He made the process fun, easy, and very smooth. I highly recommend anyone to go see Ivan and the rest of his staff there at Tony Honda.

crv4me

5 de may. de 2016

From the get go, Iven was friendly, courteous, knowledgeable, and patient. His no-pressure customer service style made my experience with Tony Honda a very pleasant one! Being from the Big Island, I had my concerns about not being able to deal with a salesperson face to face, and the logistics of making a purchase from a different island. But, Iven made it easy, communicating with me over the phone, text, and emails. He kept me updated on the progress, during the purchase and shipping of the car. Going as far as to check on how I was doing with the car days after I received it. Iven worked with me to get the car I wanted, for the price I wanted! Thank you Iven for your awesome customer service and pleasant buying experience!

rtif

4 de may. de 2016

Matt was awesome, friendly and did all he could to make the numbers work for me. I'm so glad I bought a new car from him.

GRACE PRILL

3 de may. de 2016

David is very pleasant, friendly and knowledgeable. Answered all our questions which led us to choose the CRV SE. He was with us throughout the process of purchasing our car. Stress free negotiation experience for us. Ron showed us the accessories options. Curtis explained the financial side. Then back to David who set up my Bluetooth and got our car ready to bring home. Highly recommend Tony Honda Dealership and specially, David, to our friends who are looking for a car.

Kevin Brody

2 de may. de 2016

Friendly and knowledgeable sales staff who were direct and we handled our transaction in a straightforward manner. The best car buying experience we have had.

rowland17

2 de may. de 2016

Very awesome experience! Sonia is very great at her job! She was very friendly! Explained best options!i would defiantly send people there to get a vehicle!

heather_boone92

30 de abr. de 2016

After spending hours at a previous dealership who was just wasting my time, we came to Tony Honda and as soon as we pulled up it was a better experience. Jared was nice and extremely helpful and listened to what I wanted and found it! The whole experience was quick but thorough. He made it a pleasant experience.

Happyclient66

30 de abr. de 2016

Sean Kikuchi is my contact at Honda service at the Waipio Autoplex. I'm pleased with the level of attention that he gives me and am satisfied with all services rendered. I usually take my vehicle in for oil service up and am in and out in no time at all. Sean is very well versed and is an excellent customer service representative!

Aiyen95

30 de abr. de 2016

The staff, including Michael Javines, were a great help. Very friendly and professional. Will definitely be back again. This is the best dealership in hawaii

Aaronjkp

29 de abr. de 2016

Matt and Jacob have been very professional yet friendly. Genuinely interested in my concerns. I have already recommend them to a coworker who has already put a down on a car.Thats how much I enjoyed this buying experience.

JLN

28 de abr. de 2016

I was driving my 2013 CRV on the freeway when I noticed the low tire pressure indicator light. Without an an appointment, I popped into Tony Honda. I thought it my car probably needed air in the tires but it turns out I had picked up a bolt in one of the tires. Sean said they could repair the tire. They had the tire repaired in the amount of time that it took me to enjoy a cup of complimentary coffee! Sean was super helpful and friendly during my visit. Luckily, I felt comfortable in just stopping by Tony Honda's service department or else I would have probably ended up on the side of the road somewhere with a flat tire. Thank you for taking care of me and my Honda!

RyuHasu808

24 de abr. de 2016

From the time I walked out n to the time I walked out I was helped by friendly sales people who helped me get my new fit. Great overall buying experience, I would recommend it to anybody going in for a new or used car.

JYasu

23 de abr. de 2016

I want to recognize Sean Kikuchi who is a very down-to-earth and helpful service advisor. His caring attitude and the fact that I can trust his judgement always makes me a happy customer. I brought in my 2003 Odyssey for CEL, solenoid & transmission problems. He went out of his way to make sure I got the solenoids and George Toro gave me a ride home when the shuttle driver (sorry don't know his name) had to go to town to get my other solenoid kit. I am grateful for the great customer service I received from all of them. Not only on that day but for all the other times I brought my van in. I plan to buy another Honda so I can still have Sean & the rest of the Tony Honda service team continue to help with my car needs.

Papa Bob

23 de abr. de 2016

I would like to thank Mr. David Diaz for helping me to buy a new Odyssey Elite he was very professional and helped me with all the electronics of the Touring Elite. David Diaz got me the best price !!!

Godzilla

23 de abr. de 2016

I would like to thank Wade Szameitat for his wonderful customer service and professionalism. Wade was able to help me in my time of need when my car was damage. His quick action and advice helped me to get my new Honda Fit fixed as soon as possible. Wade's commitment to uphold a standard of excellence in his customer far exceeded my expectations.

adrianoc

22 de abr. de 2016

We always have an excellent service when we bring our Honda Accord in for service. We have worked with the service advisor Sean Kikuchi for years and we are always satisfied. He is very knowledgeable about the services that are on-going and those that will be done on the next visit. He is the reason why we bought this car. We know that he will be our service advisor for the life of the car. He is very trustworthy, caring and courteous. Mr. and Mrs. Adriano Castillo

Melilia Gregorio

21 de abr. de 2016

I want to purchase a new car at Tony Honda. Elmo assisted us to find the right car our family needs. He makes proper recommendations, promptly service the customer as they enter the store. At the same time he is a friendly guy. I would surely recommend them for their excellent customer service .

Akonismom

21 de abr. de 2016

My experience was so comfortable I thought I was in my pajamas hanging out with my friends. Haha! David Diaz was a great salesman. He was knowledgeable, funny and my experience was enjoyable. Yup. I said enjoyable. Lol i recommend him and the entire tony team at Honda. Thanks to everyone that helped in my car buying process - David, Danny, Malia and Val!

Carlo

21 de abr. de 2016

I went to Tony Honda to buy a pre-owned car. Marco and Michael helped me a lot to find the right car and their customer service was excellent. I would recommend them for those who are interested in buying a car. Financing and Customer Service is 100% excellent.

ymsj23

21 de abr. de 2016

I was car shopping this day, and experienced the worst service at a different dealership. Just as I was about to give up, I decided to visit your dealership (although its far from where I live). As soon as I walked in the door, I felt welcomed, safe, and relaxed. The atmosphere of the staff, the shop, and the other customer's made me feel like I may have found my match. I didn't have anyone invading my personal space to ask me a bunch of questions, or be pushy about what I'm there for. I had one person ask me one question, and I found who I was looking for. I was introduced to Scott Matsuoka from a friend, and I was able to find him in a second. He then sat down with my family to ask what our needs were and he found the right match for me. I didn't realize how long and tiring car shopping can be, but I was insured that I was in good hands by every single person I encountered at the dealership. Scott was knowledgeable about the car, about the make, and about my options. We decided on a lease, which was our first experience, but I felt informed each step of the way. I walked out the dealership feeling confident of the choice I made as well as having all the information I needed. Scott made sure to follow up with me a couple days later and make sure that I was enjoying my car. The only regret that I have is that I did not visit your dealership earlier! I soon called a friend of mine who wanted to purchase a car, and introduced Scott!!!. He is the best, he is awesome, and he is the friendliest most knowledgeable car person I've ever met. Thank you to everyone that helped me and I love my car!

Rocket16

21 de abr. de 2016

We were well served by Joe LaCuesta. He helped us through the experience with his positive, professional attitude. It was truly a joy to meet and work with young man and we walked out with a great deal and a beautiful car. We have been on the island for 10 years and have bought 5 cars at the Tony group. This is due in large part because of the professionalism of the staff. Customer service was excellent and Joe is an asset to the team. Thank you and look forward to continuing our relationship in the future.

SND0034

21 de abr. de 2016

My husband and I went in looking for a car that would meet our growing family's needs. Working with Naurene was great because she was efficient, helpful, straightforward and helped us find the perfect new car. She did not pressure us in any way and took the time to answer every question we had. She was willing to work with us on our budget and truly found us exactly what we wanted. We had a great experience at Tony Honda and highly recommend Naurene Silva to assist you with your next purchase!

ChildofGod

19 de abr. de 2016

Matt Chong was very friendly and helpful. We test drove a number of cars and Matt was very knowledgeable about the vehicles and patient throughout our shopping experience.

P51D

19 de abr. de 2016

Pleasant experience fair friendly fast. Kerry took his time explaining all aspects of the sale and how to operate the car. I recommend Kerry for future business

Bokemura77

17 de abr. de 2016

David Diaz was completely accommodating and helped us to feel very comfortable during this huge process. He was able to answer all our questions and was very informative during our trade-in and purchase.

makanani12

17 de abr. de 2016

Prior to contacting any car dealers I decided to do as much homework on buying vs leasing cars as I could. Just fyi, the only reason we decided to go to Tony Honda as opposed to Honda Windward or anything on the Windward side (being that its closer to us) is because (1) navigating the online website was easiest with Tony Honda, (2) their online chat option was super helpful, and (3) a real live person got back to me within 24hrs (not an generic email reply like other places).We were contacted by Dustin about our online inquiry within 24hrs. I was a little skeptical because he was totally relaxed and only asked about what we NEEDED (I was expecting to get a call from a "pushy sales person" lol). Being our first car experience (our previous car was purchased for us by our parents) we were literally preparing ourselves to be pushed and suckered into a horrible deal (because thats what everyone said car sales people do lol) but I think these people haven't been to Tony Honda because that is not at all the type of experience we had. The lot as a whole had people who seemed to love their jobs and it showed in overall feel and atmosphere of the place.Dustin was super chill, didn't try to sell anything we couldn't afford and that we didn't need. We were in a desperate situation and needed a new car right away but we didn't want to get stuck with something that would suck up all our cashflow so we gave Dustin our monthly payment estimate and he gave us options. We changed our minds quite a few times between the type of car we wanted to the type of interior we wanted, and Dustin was super cool and didn't rush us at all. We had a lot of questions about leasing a car; if I didn't understand a term, I stopped and asked and got an explanation. As an educator, I truly believe that there's no such thing as a stupid question and Dustin made sure I didn't feel stupid with any question I asked. He was extremely patient, and very knowledgeable; the same goes for the Accessory Specialist - we didn't add on any accessories but we still had some questions and she wasn't pushy one bit and wasn't trying to ignore our questions after already knowing that we weren't going to add anything on. Curtis from Financing was also very thorough with us and also didn't mind all of our questions even though there were quite a few people waiting to get their car financed as well.The process was long -- longer than I wanted it to be. I think possibly a better system of tracking what cars you have in the lot (available and ready to drive home) would've been helpful-- It was a bit humbug to walk around the lot to see what you have, this would've cut a lot of time. Other than that, our overall experience was great. We met kind, honest, and patient people here at Tony Honda and went away with peace of mind that we got what we needed. The day we showed up was busy and you can tell that some people seemed a little tense lol but the people who worked with us (Dustin, Curtis, and Kathleen (I think)) made sure that we were given their UNDIVIDED attention, they took their time with us and because they were not stressed out, we weren't stressed out either!!! I love knowing that we can trust these guys to give us their honest opinion and advice, and for that reason alone will definitely come back to work with Dustin and the rest of Tony Group even though we live an a little over an hour away!!!

Erik

17 de abr. de 2016

Matt is knowledgable, reliable, & sincere. It was smooth purchasing my Civic & my Mom had the same experience last year purchasing her HRX from him. Matt is highly recommended! I also appreciate the equally outstanding work & aloha of Ron Oya, Curtis Matsumoto, & Sean Kikuchi. Thanks so much, Tony Honda! Aloha, Erik

DougnDeb

17 de abr. de 2016

We got a great deal upgrading from a 2011 to a 2016 Fit! The rear view camera and Bluetooth are well worth the upgrade. Our door to door service was above and beyond and was typical exemplary Honda service! Mahalo nui, Kerry!

Tanigirl007

16 de abr. de 2016

We had an awesome stress-free experience with Tracie! She made buying our new Pilot so easy! Tracie communicated with us from start (we had to wait for our Pilot to come in) to finish (we picked up the Pilot today). She is so friendly and easy to work with. We will definitely recommend Tracie and Tony Honda to our family and friends. We also want to thank Josh for adjusting our fuel tank cover. He was friendly and efficient! Thanks, Tracie and Josh!

Rica2

16 de abr. de 2016

Really nice, helpful and a very great service! Job well done. Sales knew everything about the car but did have a bit of a trouble working the technology. Overal everyone was friendly. To imporve, explain or break it down even more for the customers on some of the disscussions.

RhanDav

16 de abr. de 2016

My experience at Tony Honda was wonderful. Kerry (salesman) was very helpful and friendly. He tried the best he could to help us. I'm very please. Thank you Kerry. You are the best. ??

Rebeccacordoba

14 de abr. de 2016

Gunnar is by far the best sales rep I ever came across. He was patient and very detailed. If I asked him to repeat something or explain it more he had no problem. He knew all his laws and facts. Very impressed.

C and J

14 de abr. de 2016

All the 3 employees we deal with when we visit the place were very friendly, knowledgeable and helpful. They really do provide great customer service.

Travsti

13 de abr. de 2016

Danny Z was awesome and out salesman Jacob Amadeo was professional , we were in and out with no issues . We will recommend everyone we know to these guys . They went above and beyond expectations..Aloha Mr.Nishimoto

Larn_074

13 de abr. de 2016

I regularly service my car with Sean. He always does an awesome job at ensuring my car gets done quickly and efficiently. He also does a great job at communicating concerns for future services. I really appreciate Sean and the rest of the team at Tony Honda!

saboo80107

13 de abr. de 2016

I had to wait a few hours for my service on my TPMS sensor but Wade was awesome and he made sure the repair was covered under Warranty. Great job Wade!

Kainoa Keanaaina

13 de abr. de 2016

Besides the great communication the worker had, he also educated to me the issues with my car. At the time, I just told him that I wanted to realign my tires. It's because I heard a whomping noise coming from my tires that sounded like it was coming from the rotation of the tires. So without question he was quick to help me out and get my tires realigned. When I drove away after getting my car serviced, I noticed the sound was still there, so I brought it back to him. He checked on it and realize some of the issues with the tires. I like the fact he didn't just tell me the simple what's wrong with my tires, but he went into details of what's wrong, what could happen, and etc. I like the fact he was educating me more about the car I drove and be aware of what to look for, just incase it should happen again. The noise was coming from my back tires, but he had explained that the front tires were too worn out that the front tires are more important to replace versus the back. I wish I had looked at the tires with him before I purchased and changed the front tires, so that I at least know what worn down tires look like, or in what condition should they be questioned to be changed. The back tires still remain the same with the noise, only because I didn't have enough in my budget to change that one tire after having a realignment, and bought and changed the front tires. But the visit was a bit educational, and I would like to believe he tried the best in his power to help solve my issue, if not keep me safe, aware, and smart on the road.

RetiredJan

12 de abr. de 2016

George was super friendly and safe as can be as a driver! Highly recommended! Being able to accomplish things at home is far superior to sitting for many hours. Mahalo!

lylia aana

12 de abr. de 2016

He took me home to Pearl City. He was engaging and empathetic to what was going on with my car trouble. Thank you very much.

ellyn3841

12 de abr. de 2016

His very excellent in helping the customer and answering all the questions ,very friendly and he help us and explain to us very clear the new features of the car and most especially he will help you about price I highly recommend him to other customer to buy car to him his excellent sales person 100% satisfied

DawnKC

12 de abr. de 2016

We were in and out in a timely manner. No haggling just straight forward business just the way we like it. Although it was later in the evening everyone was helpful and courteous. Thank you for all your hard work.

Martin Moore

10 de abr. de 2016

It was my first time buying a car from a dealership. A friend of mine got her truck from Tony Nissan and mentioned their service was great. I decided to check them out online. After filling out a loan pre-approval Scott Matsuoka reached out in the same day and was courteous and understanding. Even the actual process of selecting the car and drawing up paperwork was simple and easy. The guys at Tony Honda had exceptional service and I really felt like they were helping me out. John Kawamura stayed late to help me go home with my car. I am the proud owner of a 2014 Honda Civic thanks to Tony Honda. It was a great first experience. I would definitely recommend this dealership to anyone on the market for a new or pre-owned car!

kiki4

10 de abr. de 2016

Everyone is very friendly! Employees are there to help you all the way, making sure you have been helped with what you came there for. Scott is an excellent sales manager. He made sure things went smoothly and I was very surprised on how fast it all was. I will definitely go back to Tony Honda for future sales. Thank you so much Scott for helping me with my first brand new Honda and not only my first Honda but my dream car!

nothintoloose25

10 de abr. de 2016

They had very helpful and accomodating staff. They will assist you all the way, they making sure that the buyers understand all the details in buying new cars. We're surely reccommend them to our family and friends.

Crunchie

10 de abr. de 2016

I purchased my Honda CR-Z in December 2015 with Jacob Amadeo. Professional, kind, patient, genuine, are words that immediately come to mind when describing Jacob. Previously, I had had a horrible experience with another local car dealership when I was looking at an expensive and sporty car (Miata) that I was absolutely crazy about. I finally had enough with this sloppy and unprofessional dealership and and walked straight into the Honda showroom and bought my Honda CR-Z that very day. What a complete difference in the organization and professionalism of Honda vs the competitor! I was blown away! In addition, I would like to thank Kurtis Tsuha, Service Manager, for his outstanding service and follow-up. In March, 2016......I received a safety recall letter for my new CR-Z. Initially, I was having difficulty in obtaining a rental car to replace my car until the new part arrived, but once Kurtis stepped in to help, everything worked out beautifully. Kurtis always made time to talk and explain things.....never making me feel rushed. He returned phone calls promptly and had excellent follow-up. This is someone who is a true professional and is proud to be a part of the Honda team - that was very evident! I have never met anyone at any car dealership - ever - that impressed me as much as Kurtis! Mahalo!

Dotsi2

8 de abr. de 2016

I love servicing my car at Tony Honda Autoplex! From the time I roll up to the time I leave they treat me so special! Andrew, Wade & Sean is why I bought another Honda!

rshimote

7 de abr. de 2016

Thank you very much. The service was fast and enjoyable. George was very polite and knowledgeable on the Honda's. The Service dept. was very polite also. The cashier wasn't very friendly.

Achristy

7 de abr. de 2016

Very effecient and friendly service. I do always reccomend Tony Honda to all my friends.Very knowledgeable. Sean always explains the service that is needed.

Ajmj428

7 de abr. de 2016

It was our first time buying a car and we couldn't have asked for a better sales rep than 'Limu'. He is so friendly, very helpful and patient. He is so informative and very knowledgable regarding answering questions about the car we wanted. would definitely recommend this great rep :)

Dawng

6 de abr. de 2016

Sean Kikuchi consistently serves our family with such kindness & genuine care. He's patient in educating someone like me, who's totally uneducated in car maintenance. He's honest & reliable,I trust him, since he always informs us of the best service options to maintain our only family vehicle. He goes above & beyond, it's evident in his attention given to all his customers, whether in person or on calls. Tony Honda Waipio ought to be proud to have such a valuable, genuine, honest representative as Sean Kikuchi !Sincerely, -D.G.-A transplant customer from Honda Windward[and Windward, pales in comparison to the Excellence served at Tony Honda Waipio (thanks to Sean Kikuchi & your other advisors it's evident!! As we observe it all in the waiting room) !!]

debbie

6 de abr. de 2016

Sorry for the late feedback. I was out of town for a few weeks and totally forget about this survey. My service advisor was Sean with this last service that I did with my car. But a few months back my advisor was Wade but i guess i didn't fill up any survey at all. This time I like to recognized both Sean and Wade for being so friendly and very efficient as a service advisor. I would definitely recommend both gentlemen for their great service.

Lehua

6 de abr. de 2016

Excellent service from the moment I drove in. A male directed me to the service line, greeted me when I got out, and service rep Tasha was right there as well. Took the courtesy shuttle to work driven by George Toro. Excellent driver and very pleasant to talk to. Great representation of Honda. High praises today to Honda for providing top notch service and customer service.

Lo-Rod

6 de abr. de 2016

Overall, a great experience. We have preciously purchased around eight vehicles. This last vehicle was a very personal necessary purchase due to the increase of family members. Despite not being the ideal customers, Tony Honda tapped into their experienced and resourceful team members and got us the best deal on the island. Their approach was to serve and support our needs. Never pushing their message or sells onto us. The team was very tentative and supportive of our unusual financial circumstances. We will definetely recommend this dealership to all. Being that my profession is people business, many thanks and kudos to Tracie Komori (sales) for her caring and knowledgeable customer service.Sincerely,Gonzalez Family.

FloydManatee

6 de abr. de 2016

Wade and Sean are always super friendly and very effficient. They take the time to test drive the vehicle to better identify the problem. Then call a few days after service to ensure the issue has been fixed.

ktorres718

5 de abr. de 2016

Excellent service, Excellent Customer Service!! Extremely happy with my car service! As always I proudly recommend Tony Honda for prospective buyers and car service needs. Thanks so much Wade!

jackiem23

5 de abr. de 2016

It was a pleasure to meet George Toro. My shuttle service was excellent. He is friendly, courteous, and professional. Thank you for a wonderful service.

Lori K

5 de abr. de 2016

George Toro was a very friendly and courteous shuttle driver. He came on time for my shuttle pickup, provided great service and is a valuable asset to the Tony Honda Service Department.

Sharon

4 de abr. de 2016

I will proudly recommend this dealership... Excellent service, very accommodating staff and knows well how to care customers... I am happy and satisfied with my new CRV......

Lkarr

4 de abr. de 2016

I love bringing my car in for service here at Tony Auto - even though I live in Kaneohe. It's worth the drive. The customer service in the Service Department is unmatched by any I've seen. I moved off island for a year and a half. Bringing in a new car when I returned to Oahu, I tried a closer service department and it was good but not quite the kind of excellence in quality I receive at Tony Auto. So this time I went back - again, after a year and a half. As soon as I stepped out of my car, someone was there to receive me, very professional and kind. The service agent, Sean, then came out to meet with me a few minutes later and instantly remembered me by name! He noticed I had a new car and we chatted for a minute while he began registering my car for service. I added a request on the spot and he said it wild be easy to accommodate me with it. Thankful!!The waiting room is very comfortable and I felt like I was "home" again. I love coming to Tony Auto. Every service agent I've worked with, and I've worked with several, exude the same high regard for customer satisfaction. If you're looking for a place to service your car where you feel valued, are treated respectfully, want trustworthy people, and excellent auto service then Tony Auto is the place I would recommend. Mahalo for your excellent staff! Those in front and behind the scenes.

serviced1

4 de abr. de 2016

My service rep was very helpful in explaining the problem and finding the solution. Moreover, his helpfulness in arranging alternate transportation, telephone follow-up, and the total customer service experience was excellent.

RosieBatallones

4 de abr. de 2016

I have been with my dealer's service center since I purchased my car. They are very accommodating to my schedule, that's why I never had a particular employee who handles my car but so far they had been very prompt, friendly and polite.

glen_paula

4 de abr. de 2016

We would like to share our outstanding experience received from Elmo Martinez. The purchasing process was smooth sailing from when we drove in to "just look around".Mr. Martinez welcomed us with a smile and bid us farewell with a hug. He answered all of our questions always with assurrance and knowledge. We felt we were being helped/serviced by an uncle rather than a salesman. My husband has tremendous experience and knowledge (thank goodness) when it comes to purchasing a vehicle and even he was beyond impressed by the help and guidance Mr. Martinez had given. We highly recommend for your future purchase. We left without disappointment.In addition , Marco, the financer I believe, was also superb with working on the "negotiations". Thanks Marco!!!Marco and Elmo is your go to person.

SB

4 de abr. de 2016

David was very thorough and knowledgeable about all the car features and financing options. He helped us to make the best decision. It was great to work with a sales professional that knows good customer service.

jenn_visit

3 de abr. de 2016

Natasha Helsham has the best customer service in the service department! By far at this Honda dealer she is more than helpful, personable, understanding and goes up and beyond to make ensure that my vehicle is taken care of! Always punctual with my service times!

CJ

3 de abr. de 2016

Wade was super friendly and very helpful with handling my vans service. I am looking forward to continuing to bring all of my vehicles to Wade.

Edene

3 de abr. de 2016

I noticed a defective trim on my CR-V, Tasha Helsham in the service department replaced it quickly and provided a welcoming experience. She also kept me informed while I waited. Also the cashier person is very friendly and efficient. I brought another family member with me and she was impressed too--she'll be bringing her S2000 for servicing at Tony Honda! Today we brought in another family member--she bought a HR-V and she enjoyed her experience with Tracie Komori!

Raikuzuya

3 de abr. de 2016

Micheal was a great help, very friendly and easy to talk to. Even Natasha, she's funny with her jokes. Same goes for Daniel, he was nice and was professional. Over all everyone that helped me did a great job, but I wished they had helped me financially because I mentioned about msrp price was not able to bring a little closer.

Tiff

3 de abr. de 2016

Mr. Woody was an amazing help for my purchase of my 1st car. We told him everything from budget, models, etc. He knew exactly what would fit me best and had an answer to any of the questions asked.

aaronv808

3 de abr. de 2016

Awesome sales rep very knowledgeable and very kind and easy to talk to he should be promoted to manager because of his loyalty to his customers and his company.

Chloelynnclaire

2 de abr. de 2016

This is the second time I've gotten a car from this dealership. Everyone is very welcoming and friendly. Scott helped me out both times and Tracie also helped me this time in buying my HR-V. They were both very helpful and got me the car I wanted in no time. Them along with Marco, they accommodated my needs to help me get the car I want. I always appreciate having good customer service, definitely staying with this dealership for life.

Zaida Akeo

2 de abr. de 2016

the experience with Gunnar was very good. He was very thorough, and informative. He answered all our questions. He made sure we understood everything.. I am very pleased with the selection I made. The CRV Touring handles very well.

Chef ted

2 de abr. de 2016

Scott Matsuoka at Tony Honda was awesome, no pressure to buy, and they worked with me to get a good deal!!! He was very knowledgeable about the Accord and showed me th best trim option for my family!

duanetanouye

2 de abr. de 2016

I had a small spot of a blue liquid on my garage floor under my Civic engine. I took it in to Tony Honda where Sean Kikuchi helped identify the blue liquid as coolant. Coolant level was still at fill line though. He check the lines/connections for the coolant and told me to check it over the next few days. The puddle has not surfaced so I feel better driving knowing the leak has not reappears. Sean also slowed me where to check the coolant fluid level. Thanks again for the great service!

aganir

1 de abr. de 2016

I had recently scheduled an appointment with Tony Honda for an oil change. My wife who is unfamiliar with the process was the only person to take the vehicle in that day. She took it in and said the people were nice and even John V. walked her through the process. He made it super easy for her. I'd like to thank the people of Tony Honda and a special thanks to John. Mahalo,Allen Ganir

jagric

1 de abr. de 2016

We started going to Tony Honda on Ka Uka Blvd about 1 1/2 ago, and every time we go, we always receive excellent service from everyone. I would recommend Tony Honda to everyone.

coty

1 de abr. de 2016

As a first timer coming to a dealership i was a bit nervous, I was referred by a friend to Elmo & i am so glad he was able to take care of me. From start to finish he was amazing! Very friendly & easy to talk to, he made me feel like family. He listened to what i wanted & got me the exact car that i asked for with all features i had mentioned. Process is a bit time consuming but Elmo was very informative & Curtis & Marco, the financial managers were very helpful! We were able to make the deal & i was able to get THE car i wanted! Everyone has gone above & beyond my expectations! I will definitely be recommending this dealership!

aureayagin

1 de abr. de 2016

Aloha, We were there to look but did not expect to buy a car. So we met ELMO MARTINEZ and he was a very nice guy. He helped us a lot on the deal that lead us to buy a 2016 Honda Accord. We wanted to thank him that now we have a very good deal on a nice car and we are more than satisfied...Thank you again Mr. Elmo Martinez Winfred and Aurea Yagin

tcwong

31 de mar. de 2016

I had to have my vehicle inspected in order to register my car in Hawaii. I was called off island and returned with little time at the end of the month. Luckily, Tony Honda does inspections and they were able to fit me in. They are always courteous and efficient. I have used Honda dealers all over the US for my 3 Hondas and am very pleased with the way Tony's is organized and how my services and repairs flow. I am kept informed and know how much everything costs before the work is started. My service manager, Sean, is personable and seems to take a personal interest in my cars. He has offered alternate solutions to repairs so that I don't spend a lot on my old Honda, yet still take care to keep it reliable. He also ensures to keep my new Honda up to date and in top form. Thank you very much for fitting me in yesterday and making me trust your workmanship. Sean, you are awesome and I thank you for all you do.

Edwin Filby Jr

31 de mar. de 2016

Andrew and John are the service techs that I always deal with when taking my cars in for service. Both gentlemen are pleasure to work with and go the extra mile to make it right for the customer.

starf808

31 de mar. de 2016

Sean helped with my recent car service. He's helped me in the past as well. Always great customer service! He is very pleasant, helpful, and informative.

tkt182000

31 de mar. de 2016

I was in desperate need of a newer vehicle and was very nervous about going to the dealership. From the moment I walked in,I was greeted and assisted in picking out something that best suited my needs. From Naurene helping me find the right vehicle and taking it for a test drive to Kathleen assisting me in picking out the best accessories and lastly Daniel in finance was superb and made the whole money part quick,easy and very simple to understand. I'm ecstatic about my new purchase and highly reccomend Tony Honda and their team for your next purchase!!!!!!

Local_boi808

31 de mar. de 2016

nothing to say but awesome.. Check it out for yourself and after a few hours you'll get the car you want.. Enjoy and have fun with your new car ????

rmscud47

30 de mar. de 2016

This is our first Honda car that we own and the first time we took the car in for service. What a great experience. Wade took care of us immediately when we arrived and explained everything for us to understand. The wait time was very reasonable! We were in and out of there and was able to enjoy the rest of the day! Thank you Wade and Tony Honda!!!

m20160328

29 de mar. de 2016

Jacob took every option to get me the best deal. He was always very professional, knowledgeable, available, friendly and fully committed. He treated me with nothing but respect. He even gave me his own car cellphone holder, in order to ensure I get home safely with my new car. Both Jacob and Marco were extremely helpful. This was by far the most experience I have had.

Harris

28 de mar. de 2016

Service center intake is quick and the car is ready in a timely fashion. Work was completed quickly. I trust this dealership/service department and I am always satisfied.

Ivan953

28 de mar. de 2016

Ask for Woody Wood, he was very accommodating and honest. He tries to put your interest ahead of the dealership. Upfront and excellent customer service

miya

27 de mar. de 2016

I couldn't be happier with the service I received from Wade at Tony Honda! He got right back to me and was able to fit me in to their busy schedule. He was very friendly and even called to make sure I was happy with the service on my car. Thank you!

crv owner

26 de mar. de 2016

I appreciated the easy drop-off area and signage to wait in vehicle. A service associate came promptly and the paperwork was processed with ease. The waiting area was comfortable. I was especially impressed with how quickly my vehicle was serviced. Thank you for the complimentary car wash coupon.

rbirdman

26 de mar. de 2016

Outstanding! I always get outstanding service when I come in. Wade knows me by name and always addresses me as Mr. Bird, His outstanding professionalism is nothing but Superior. He is an employee I would not want to lose if he were one of my employee.MahaloV/R Randy

sheenarosea

25 de mar. de 2016

I honestly didn't think it was possible for me to walk away with a brand new car, but somehow the finance team made it work!

Edene

25 de mar. de 2016

Excellent service! From the moment that I dropped off my car---until the moment I picked up my car. I was kept informed and comfortable throughout my wait. I could have chosen a closer dealership to service my car--but the awesome service makes the extra miles to Tony Honda so worth it! Tasha eagerly greeted my arrival and clarified the service process. The waiting room was comfortable and well supplied with drinks and snacks. Also, Tasha was very hospitable--checking up on us and making sure that we had everything we needed while we waited. I was also impressed on the entire staff on how courteous and friendly they were to all their customers.

STNakai

25 de mar. de 2016

WELCOMING, MAKING US FEEL COMFORTABLE AND PART OF THE FAMILY. VERY FRIENDLY, REFERING US AS UNCLE AND AUNTY. VERY HELPFUL AND MAKING LEASING THE CAR EASY.

maib20

24 de mar. de 2016

Wade made servicing my car so pleasant and easy. He was very friendly and helpful. That day was very busy but he was so efficient. Thank you for the excellent customer service!!

I like Honda Certification

23 de mar. de 2016

I had picked a date to have some accessories installed in my newly purchase Honda Certified Pre-owned 2014 Accord. Joshus Lospoc contacted me and he was very flexible about setting the time to drop off my car. By the time I arrived at Tony Honda Joshua had already set up my use of another car and he estimated that it would be a very short turnaround time on my own car. And he was right! Joshua and the Service Department are fast. I really appreciate the great service from Joshua Lospoc and the Service Department

john

23 de mar. de 2016

We would like to comment on the outstanding customer service received by Tracie Komori, Tony Honda. We have been dealing with countless sales representatives from multiple dealers over our lifetimes. Without a doubt, Tracie has been the best sales person we have dealt with in many years. From our first experience, she was professional, knowledgable and quick to ease our concerns making our experience a enjoyable and rememberable one. Tracie worked well with us to discuss our needs. Everything Tracie did was honest, straight forward and she delivered on our expectations, right through to the delivery of our shiny, new Honda Pilot. Tracie hospitality did not stop after the sale of our new car, she followed-up to ensure we were happy customers. We sincerely hope Tony Honda acknowledges their employees because Tracie Komori has displayed exemplary service and is absolutely a employee that represent the excellence of Honda.

raymos

23 de mar. de 2016

We had an appointment for a service, but our paper work wasn't out. The guy that checked us in forgot to check on our paper work too, so that was a bit irritating. But once we were assisted by David Pagan, he made us feel much better and made the experience become great rather than irritating. There was one guy working in checking in cars working very hard.

dcura

23 de mar. de 2016

Jacob was honest with us from the beginning. My wife and I did not get the feeling that he was trying to get over on us. He worked hard to get us the best deal that he could, and we did not have to deal with any back and forth between him and his manger. No games, and we greatly appreciated that. I would highly recommend him to all my friends and family in the future!

laupolar24

23 de mar. de 2016

The sales consultant was very helpful and knew what was best for us. The finance person provided great customer service. The two sales men knew what situation my family and I were in and made sure we got a car that was affordable and at the right price. They made sure we were comfortable with our decision and made sure everything was process and done. The sales men who sold us the car was kind to show us around to the cars that were available for us. They were very patience and welcoming. This was an awesome first impression of this auto group dealership and I wouldn't regret coming to this dealership.

Joyce Mendonsa

23 de mar. de 2016

Mr. Rego is pleasant, self motivated and well informed on the features of my CRV. I rare find on such a young mature sales representative.

TKinaHonda

22 de mar. de 2016

If you are in the market for a Honda I recommend that you take the drive out to Tony Honda, you will not be disappointed! The service that you will receive is remarkable. Every member of the Tony team is dedicated to making your experience a great one. I definitely have had awful experiences at dealers, buying or leasing a car and feeling cheated in some way. NOT here! I can honestly say that I was treated fairly and given a great deal on my new 2016 Honda Accord. NO pressure or up-selling. Just a fast, friendly deal and a beautiful new car. Thanks Tony Honda!

brkwks

22 de mar. de 2016

I had a great experience buying my new car from Jacob. He was very friendly and really helped us with anything that we needed. If I need another new car I will come see Jacob again.

Gina Apana

21 de mar. de 2016

The 3 individuals I worked with were GREAT!Jacob AmadeoNatasha HelshamGeorge ToroCan't say much for manager Moi Mabalot bought 3 cars in less then 2 years was in a dealing today and was given one price for the vehicle then here comes the manager at the ending of the deal to say the car was priced wrong and raised it 10K how is that a customers fault. I believe the price advertised and I started the deal with should be honored.

Happy Camper

20 de mar. de 2016

Had a low battery and neded a safety check. Brought my cars here for last ten years to the same service advisor. Even sees to it that I'm taken care of when he is on vacation. Signed my self up for many more years to come!!

relee

20 de mar. de 2016

The Service team was amazing! They took great care of me & my car from the moment I pulled into the service area to the moment I left. I really appreciated the awesome customer service (as well as the coffee)!

Stella

19 de mar. de 2016

I just leased a civic last Saturday and on Monday I was told that Honda just released a recall notice and my new civic was included, so please arrange for service. I then found out on my own that the recall including my vin was issued last month. At first they asked me to bring the car in but after I told them I knew the recall occurred before I leased the car and requested they pick it up at my house, they did do that and got the part fixed. However that does not fix the dishonorable way they treated me. Not only for leasing me a car on recall but for covering it up by saying the notice from Honda came after the lease transaction. After I notified the Tony group of this issue someone called to apologize but told me they could not offer me anything more than a dash cover since the dealership did not make any money on my lease. I guess that's their driving force.

A$g1Z%dg

19 de mar. de 2016

When I bring my car in for service, Wade make sure that what my request has met and he gives his advise what need to be done. I am very happy every time my car in his care. Excellent services, good communication with customer, willing to assist you even he is very busy with other customer.

Poochan

19 de mar. de 2016

Because of the calmed / reasonable/ honest behavior of the Sales Agent, Mr. David Diaz, I changed my mind that I would purchase the new car TODAY !! He did not mind that I took long time... undecided attitude. He patiently dealt with me. NOW, I have my brand new Honda Fit with me !!!!! Also, other members who took care of me,,, they were unbelievably polite, funny, respectfully, and kind .Thank YOU, all of you, so very much !!!!!

ValueGuy

18 de mar. de 2016

I went to this dealership on the island of Oahu, as the dealer on Maui are impossible to deal with unless you are prepared to pay far more than fair market value for a new Honda.I got an internet quote from Scott at Tony Honda that was more than fair (just a bit below MSRP). The communication via email was excellent. All my questions were promptly answered, and the contract was sent via express mail with a return envelope that was prepaid. This is how we all wish the car buying experience would go, but so few folks actually get that experience. Try Tony Honda. I think you will be pleasantly surprised.

darylzara

18 de mar. de 2016

George Toro is the bomb!!! He is a great driver, very friendly, and very professional! The Tony Honda Shuttle Ride Service is very convenient and helpful! George was our driver and he made the drive very comfortable and not awkward. Great conversationalist too! The drive to our destination was very smooth and comfortable! Would definitely come back here again for any future vehicle service issues!

Wata795

18 de mar. de 2016

Wade demonstrated excellent customer service. As a matter of fact, all of the personnel in the Service Department should be recognized for their outstanding contributions to Tony Honda!

mikkotokko

17 de mar. de 2016

Great and very timely service in a time critical situation. Was towed in with burst tire, locked wheel caps and no key to unlock. Also of course we had no appointment. Service was provided same day with the usual great quality. Rental car was also provided for the day.

Hondacaroahu07

17 de mar. de 2016

Wade went out of his way to help & to call with status. He explained what would be best for the safety of the car & even worked with my husband to explain what needed to be done.

Chelsey123

17 de mar. de 2016

We couldn't have asked for a easier experience buying our Civic from tony Honda! Woody was our sales person he was great, very knowledgeable and kind. I would recommend tony Honda to any family member or friend! Ask for woody!

sweetollady

16 de mar. de 2016

tony honda has great system and work flow. positive attitudes and very helpful atmosphere. also love the service team. will never chose to go anywhere else

Vickyg

16 de mar. de 2016

Excellent service!!! The staff are all friendly and knowledgeable.Will definitely recommend to my friends and family.Great mahalo to everyone.Keep up the good work,we'll see other more in the near future.

Honda 4 always

16 de mar. de 2016

I would recommend Tony Honda in Waipio to anyone because they have excellent customer service .They were all very friendly and the wait for the service was very quick

dj

16 de mar. de 2016

From the time we drop off the vehicle until the time of picking it up, there is a welcoming from each employee there. We love our service advisor! He is awesome. Always making sure we have the best service provided.

wdcanida02

16 de mar. de 2016

Sean exemplifies what excellent customer service should look like. We like the way he greets us upon arrival and addresses us by name. If we have questions, Sean is knowledgeable in his responses and explains in detail what we need to know. Upon picking up our vehicle, Sean makes it a point to thank us for choosing Tony Honda & highlights key points of the service. Sean is one of the main reasons we continue to service our vehicles at your dealership.

Euhenia Pangelinan

16 de mar. de 2016

I always appreciate the service I receive at Tony Honda! How Sean makes it a point to let me know what needs to be done with my vehicle.

Tiffsmn

16 de mar. de 2016

I love how caring Maria is! Her service was on point! We told her what we wanted and our budget and she helped us to the full extent!

gyamane275

16 de mar. de 2016

great customer service from Andrew Jameson one of the main reasons I do my service here I trust his recommendation on what service my CRV needs

GenBar56

15 de mar. de 2016

We have received "Super Service" for our 2010 FIT and 2010 CRV and previously a 1999 CRV . A big thank you goes to Wade Szameitat who always provides that extra effort to ensure our service needs are taken care of and he follows up to make sure thing are running good. His friendly attitude, knowledge of service requirements and follow up checks ensure that our service was properly done and that we are satisfied and with our service experience. We Recommend Honda and the great experience from Tony Honda and the service department and the wonderful customer service from Wade. Thank you!

Ryanjoel31

15 de mar. de 2016

They are very heplful to the car ive been looking, i keep calling for about 2 weeks. They are still responding properly and friendly. And i think i got good deal with the car i bought.

AMizo

15 de mar. de 2016

The service I get at Tony Honda is the best I have ever received. They are friendly, knowledgeable and always willing to help. I've been bringing my car here to be services for years and have absolutely no complaints. I especially appreciate the customer service from my service advisor Wade Szameitat. He is always cheerful and never makes me feel forced to buy anything. Thank you for the great experience at your dealership!

Tg8098

15 de mar. de 2016

I would recommend tony Honda to anyone looking to buy a new or used vehicle. Gunnar was great to work with, very informative and really knew what he was talking about. He helped to get us a great deal on a new odyssey and didn't try to upsell to a higher priced van. Even when we talked to finance, John helped us to get the options we wanted and didn't try to make us buy anything more than that. Bought quite a few cars and this was by far the best experience. Thanks Tony Honda for everything.

brysn01

14 de mar. de 2016

Took my car in for an oil change, but my battery light was on. I quickly learned it was only my key alarm battery. Krutis helped me out got a new one for me. He also suggested a tire rotation and full oil change. Everything took less than a hour, which was very helpful as I had to get back to work. Great work as always from the Tony Honda team!

Brandi0398

14 de mar. de 2016

We were really pleased to have Sonia as our sales rep. She made us feel very comfortable, answered all of our questions, and was very knowledgeable. Natasha was very helpful and kind in organizing our services for accessories and installation. It is because of them we truly enjoyed our experience and would recommend Tony Honda to others!

Jygsasha1

14 de mar. de 2016

I was assisted as soon as I pulled into the service lane by David. He was friendly and helpful. He explained what to expect and gave me an estimated time. He also called when my service was done.

kikuchiyolovescivic

12 de mar. de 2016

I bring my 2012 Honda Civic to this dealership for all my servicing needs. Reason? Excellent customer service. From setting an appointment through the entire process of getting my car back, everyone is top notch. Service Consultant Sean Kikuchi is the best!

LadyJD

12 de mar. de 2016

Had my oil life level at 10% so I called and made an appointment and had no problem getting on Friday morning (3 days out) for 8:00 am. When I got there, it was a bit earlier but got checked in and advised that based on my mileage, my advisor Wade, said I might want to change my transmission fluid. I got the sale price and regular oil and minor service and was back on the road in an hour. While waiting for my vehicle, I walked right over to Kaiser and picked up my prescription and had blood tests needed and strolled back to have a free cup of coffee and then, my car was finished! It was easy, fast and very convenient and I got a lot of things done while taking car of my car.

jjames

12 de mar. de 2016

I have scheduled my appointments with Sean Kikuchi throughout the years. He is sincere, personable, and knowledgeable. He would check with the staff if they have the parts available as well as how long it would take to complete. Sean will also inform me if the technicians have discovered other problems with my vehicle. He would explain about the problem as well as present options.Mahalo for the great service!

duanetanouye

12 de mar. de 2016

I called Sean Kikuchi when My wife noticed our Civic did not start up on the first crank like it normally does. After listening to my description, Sean suggested we bring the car in have the battery checked. I decided to bring the car in the next morning. My car wouldn't start the next morning but AAA jumped started it and I drove it to Tony Honda where Sean and the service staffed ran a test and confirmed the battery needed to be replaced. I got the 100 month battery and I appreciate the quick service Sean and the Tony Honda staff completed my car service so I could get my wife to her doctor appointments that morning. Thank you again for the great service!

therods

12 de mar. de 2016

I had a problem with my car and yet again Tracie fixed my problem. Thank you Tracie for your time and effort it's greatly appreciated.

johnsonesj26

11 de mar. de 2016

Only day of the week I could get an oil change and was in and out in less than an hour during the busiest time of the day with no appointment. Awesome!

magpiejoon

11 de mar. de 2016

Sean is the best service rep at Tony. He is respectful, responsive, and super helpful. If you are booking, be sure to book with him!

kat808

11 de mar. de 2016

The service was prompt and thorough. I appreciated the clear explanation of the cause for the repair work needed. Everyone I dealt with were friendly and courteous.

Joshua Knisley

11 de mar. de 2016

Sean Kikuchi was very energetic, informative, and creative in the way he applied discounts and coupons. The service itself was timely. A good experience overall.

juliana

10 de mar. de 2016

I've always gotten great service from this dealer the past 6 years with 2 different Crosstours! John my serviceman saved me money by asking if I needed all well alignment. It turns out I did't and just needed tire rotations besides the oil change.

Clarence Saka

10 de mar. de 2016

Sean Kikuchi; Service Consultant; is who I call to schedule my appointments for my Honda CRV. Sean is always helpful and a professional in his job as Service Consultant. Always explains what needs to be done now and my next scheduled appointment.

bruceito1

9 de mar. de 2016

Sean Kikuchi made sure that my appointment went smooth and in good time! He then reviewed my car's status and provided recommendations of things that will be coming up so that I can plan for them. I appreciate Sean keeping me informed! Thank you Sean and Tony Honda Service!

Siony

9 de mar. de 2016

Michael was very Friendly very attentive and informatively sales rep. Michael was very patient with us I'll definitely recommend Michael to my friends and relatives

Love my Accord

9 de mar. de 2016

Enjoying my new car from Tony Honda! We've purchased or leased several cars there and service was great, the team was professional and helpful and the process was pretty quick once I made my decision on what to get. Would definitely recommend shopping at Tony Honda.PS Thanks to our salesman Kerry Kobayashi for handling everything so smoothly...

Pilotguy

8 de mar. de 2016

Sean has always taken great care of my Pilot, he makes suggestions of what should be done to keep my vehicle running smoothly and without problems and down times. He is the best!

Laura A

8 de mar. de 2016

I had excellent service from my service guy he explained exactly what they were doing and when they would get done. He even made sure to fix my windshield wiper while I got the oil changed. My only grip was the condition of the children's play area. The floor was disgusting as it was stained with grease and the chair to sit in were gross and dingy. You keep your showroom so nice how come you couldn't show the same care for the tiny area my child is playing on the floor in?

mz_jeanie23

8 de mar. de 2016

called tony honda parts department to check if our orders came in yesterday (3/7/15) since its been exactly a week since we ordered them. I spoke to someone and he said everything is in except for the tires and their waiting for it to come in. I was ok with it but i was hoping it would be awesome if we could do it that day since me and my husband was off. I told my husband we should just pick up the mats we ordered for now since we was in the area. So we decided to go in and pick up the mats. i told the front desk (parts) im there to pick my mats and suddenly Sean came to the rescue. He asked if we wanted to schedule the instalation for our parts? So we was confused. I told him that they told me they are still waiting for the tires, i called this morning, and he said "no, everything's here". He checked again to make sure and he said they might of just scanned it and yes it was there. So i was happy. So he was asking when do we want to schedule for the instalation? We told him, it would he great to do it today (3/7/15) since we're off cause its hard to come anytime with our work schedule. So he tried calling people to make sure they'll do it that day and he said we'll take care of it today. We were so pleased and impressed. Felt like a VIP right there. Thank you Sean. You made our day!

vbadua

8 de mar. de 2016

It was such a simple process, from the moment I placed my appointment online to the time I was told the car was ready. I arrived about 45 minutes before appointment and was taken immediately! The atmosphere was very family like and comfortable. Tasha took care of me all the way, keeping me informed, all while listening and addressing my needs. I left there very satisfied and definitely would recommend Tony Honda.

mz_jeanie23

7 de mar. de 2016

Very happy customers, thanks to Jacob and Marco for all the help. It's our first time buying a car under our name and they made it happened for us. It was a little difficult and frustrating in the beginning since we're a first time buyers, but after 2 days of deciding and going back and fourth, it turned out to be a great ending. We got the car we wanted! Blessed and thankful!

eduque

7 de mar. de 2016

Sean is always so pleasant and patient with me. He always finds a way to fix my out of the ordinary problems. I've recommended him to all of my family and friends. And they have nothing but positive things to say and thank me every time for referring him. Thank you for everything!

Happy Lola

7 de mar. de 2016

My husband & I learned about the all new 2016 Honda H-RV from the internet. So new that hardly any was available on the Big Island and the one that we were interested in did not arrive from the mainland yet. Dealt with Dustin Sonico only over the telephone. He was very helpful answering our questions, we did not need to fly to Honolulu to complete the purchase. Not happy with the 1-1/2 month wait but Dustin respectfully & patiently kept us informed. Once it arrived in Honolulu he got it shipped to us quickly and did all he said he would. First time making a purchase like this, it was simply marvelous thanks to Dustin!

KIS2016

7 de mar. de 2016

Kerry and Staff provided fast and efficient service. Great value! The CRV we selected is excellent and we are pleased with it. We recommend this dealership.

Pilot svc

7 de mar. de 2016

It is always pleasant working with Sean. He is courteous and professional. Whenever my family is in need of service for our cars, Sean is a phone call away. He meets our timeline and follows through with detail.

Our 2008 CRV

7 de mar. de 2016

We drive all the way from Kailua for service on our Honda CR-V. Sean Kikuchi is the main reason we continue to make that drive from Kailua to Tony Honda. He and the service technicians always exceed expectation.

Chloe112902

6 de mar. de 2016

Sean Kikuchi is the "WOW" Factor of Tony Honda!!!!Sean is so professional, knowledgeable, and so down to earth. He is very approachable and very accessible when in need.My last experience was yesterday, Friday, March 04, 2016 which is a prime example.My 2015 Honda CRV battery wouldn't start and my husband had to jump start it. Luckily, for me we didn't have our babies in the car at that time.I made a call to Sean Kikuchi- Tony Honda Service Department and with out hesitation told me to bring my car right in!!!! Sean, apologized for the battery dying out on me and even apologized for any inconvenience.Sean even remembered that I had babies and asked if the kids were in the car!! He replaced my battery and explained to me that the battery was still under warranty. I have recommended family and friends to see Sean for their service needs!I have worked in the Customer Service industry for over 28 years and Sean never seems to amaze me.SEAN KIKUCHI IS A "WOW" FACTOR!! And to me, Sean Kikuchi is TONY HONDA WAIPIO!!!

Iwalani Nobriga

5 de mar. de 2016

I had a 2-day experience at Tony Honda. The first day was with my daughter to "scope out" the exact car I wanted. We got to test drive the Honda CR-V EX-L and I absolutely fell in love with it the moment I saw it. We then came back and filled out the paper work as much as we could, as my husband was going to purchase the car for me. The next day I came back to finalize the purchase with my husband and take the car home. I felt so much genuine respect from everyone I encountered at Tony Honda! Maria was our sales associate and although I could tell that she was kind of new. She tried her hardest to accommodate us. She did an excellent job from the time I walked into the showroom until I drove my car home. Attention to detail. I appreciated her and I felt like I made a new friend there. I would not hesitate referring her to my friends and family.

jertre101

5 de mar. de 2016

One of the most hassle free and efficient car buying experiences we have ever experienced. Kerry was incredibly knowledgable about the different vehicles we were considering and was able to provide valuable advice about the differences between vehicles and trims. Ultimately, our decision came down either a CRV Touring or Accord Touring. Thanks to Kerry's expert opinions, we are certain we've made the right choice for our family and we love our new 2016 Honda Accord Touring. Better yet, we got Kona Coffee Brown and will now be able to have a constant reminder of our time in Hawaii when we move back to the mainland.

Levi1817

4 de mar. de 2016

Everytime I come here for service, I always go with David. He is friendly, knowledgable, and gives great advice for every appointment I have with him. Any worries I have about my car or the service are always completely resolved.David is by far the best service advisor I've ever worked with. If you are going tony honda, go with David Pagan!

Honda2009

4 de mar. de 2016

Wade was very helpful and informative. He gave me helpful advice and showed consideration of my financial situation. He recommended maintenance I could afford to do, yet kept my car safe for driving. He also provided a rental car so I would be able to tend to my activities for the day when my car was in the shop.

manny

4 de mar. de 2016

Kerry Kobayashi and Daniel Zabresky displayed outstanding professionalism throughout. Very knowledgable and receptive to our questions. Kerry showed patience and fairness during the negotiation phase --didn't feel rushed or pushed around. Overall, a pleasant experience.

monicay

3 de mar. de 2016

Wade Szameitat is da BOMB! He took care of both me and my car promptly from start to finish. The service was completed in a timely manner. All of the work to be done on my car was explained prior to and afterwards. AND, Wade even went above and beyond the call of duty by providing me with extras! Appreciate and LOVE the awesome service I got from WADE and the Tony Honda Service staff. Mahalo - You guys ROCK!!

Mauiboy808

2 de mar. de 2016

I was worried for my families safety with all the lights lit on the dash. But Sean reassured me of my Vans safety features and explained how reliable the service team is. Also, he thoroughly explained why the lights were on and what the team fixed.

Darryl

2 de mar. de 2016

Tony Honda's Service Representative, Mr. Sean Kikuchi, continuously provides outstanding service to all of my family members. His friendly and positive attitude builds, reinforces, and promotes repeated customer sales. His knowledge in the Honda vehicles displays his passion and professionalism. I appreciate his spot on recommendations which continues to extend my automobile's life expectancy. He is the reason why I am a loyal customer to Tony Honda.

Hawaiian Hunk

1 de mar. de 2016

With no car choice in mind yet...3 days back & fourth at Tony Honda, I'm amazed with the patience of the staffs and thoughtfulness in helping me to choose the right car for me that within my budget. Mr. Iven Cunanan and Mr. Arnel Belonia are super terrific in helping me & as well as Mr. Marco Gonzalez in assisting me on my financial requirements. Definitely I will recommend all this good staff of Tony Honda on my families, associates and friends,

Layne

28 de feb. de 2016

Honest, courteous, professional and friendly sales and finance staff and management team.Although I live in Hawaii Kai, it was well worth the drive to get my new CRV here.You will not be disappointed.

R. Anguay

28 de feb. de 2016

Dealing with Joshua Lospoc was a very comfortable experience! I had a problem with my car that was very subtle and hard to detect but he took the time to take a road test with me so I could point out the problem. The key to all of this was his follow up! He called me 2 times to apprise me of the parts that was on order. His timing on re-scheduling the repair was perfect with the arrival of the part. Great customer service Josh!

Earl

27 de feb. de 2016

in was in and out that was cool, I called for service and next day I was serviced 8 to 9 and I was outa their!

SUPsurf

27 de feb. de 2016

David was very helpful from beginning to the end. Very knowledgeable and professional, and no pressure sales. We looked at several cars and test drove a couple of them. He gave me his honest opinion on questions I had asked about each car. My wife and I came out of there with a brand new car and were happy with the entire experience!

LoveMyHonda

26 de feb. de 2016

We just had a "four new tires/tire alignment service" completed on Wednesday, 2/24/16. Our service advisor was David Pagan. The car rides beautifully. I had forgotten how wonderful the ride is on new tires. Today, 2/26/16, David called to inquire how we were enjoying the new tires. Not only is that the customer service I grew up with and offered myself, but that is what we call here in Hawaii, the aloha spirit. Once again, round of applause to David and everyone at Tony Honda.

happygma

26 de feb. de 2016

It was so nice to come to a car dealer and not get harassed or pressured. Matt Chong was very professional through the entire purchase!! I will recommend him and Tony Honda to my friends and family. Thank you Matt!

Rosemary56

26 de feb. de 2016

Service representative very personable and helpful. Gave some deals which helped me out. I know if I had any issues I would be able to talk to him.

Carol

26 de feb. de 2016

Andrew is efficient, very knowledgeable, patient, and provides great customer service. He communicates well with the auto mechanics and me. I appreciate how he informs the auto mechanics of my service concerns and how they identify and solve the problem. He explains to me what's happening and what needs to be done. He also helps to problem solve. Thank you Andrew!

Calloway22

25 de feb. de 2016

Honda gave me a great deal and really helped me out. I am new in the military and Honda made it easy buying my first car. They have a a great staff that cared about getting you the best deal.

Jertun

25 de feb. de 2016

Service representative are very very helpful and nice. guide me all the way to the end. He gave some nice advice what is the next should to be done on the next service

Miriam

25 de feb. de 2016

Excellent car service. Sean is very knowledgeable and courteous; he addressed all my concerns. Sean is a great asset to the Tony Honda Service Department.

SoccerMama

24 de feb. de 2016

I am glad to have this great feeling of satisfaction after purchasing a vehicle!! I have been through some of the worst dealerships on this island and the regret afterward would haunt me. So from experience, I know firsthand what awesome customer service is and how terrible it can be. I want to thank Tony Honda (its team) for all their kindness . I truly appreciate it!! I am someone that notices the little things. I never felt like a customer even once!! I only felt like I was dealing with good family. Thank you guys again - Mahalo!!

Lkat809

24 de feb. de 2016

My last 3 vehicles have been from this dealership and truthfully, I stay with them because their service dept is AWESOME!!! Sean Kikuchi and everyone at the service dept are phenomenal! Thanks for the great customer services and auto service!!!

vaoifi

24 de feb. de 2016

we have had our vehicles serviced at all The Honda dealers on Oahu and Tony is by far the best. Our advisor Andrew Jamison was very knowledgable and knew exactly how to fix the problem that was occurring with our vehicle. I have had Andrew as a service advisor on many of my dealings with Tony Honda and he is always very good at handling our concerns. Thank you

Jennelledwards

24 de feb. de 2016

Best car buying experience ever. Woody helped me out so much and made me feel very comfortable buying my first car. Sending everyone I know who needs to buy a car to him!

Rocko14

23 de feb. de 2016

Visited Tony Honda with the intent to purchase a new vehicle. All employees were friendly, attentive and very knowledgeable in every part of their position. They did not pressure me to purchase any vehicle, but rather gave me many quotes on different types of vehicles that were test driven. I would definitely purchase another vehicle from Tony Honda, hopefully not for many years to come :)

Elpuma

23 de feb. de 2016

Words can't describe my wife and my experience at Tony Honda in Waipio. Found the car we wanted in one step! Jacob Amadeo was an outstanding salesman and Marco Gonzalez was nothing short of an exceptional finance guru who made it possible for us to walk away with a 2016 Honda HRV with a huge smile and gratitude. Recommendations will follow for sure!

keana

23 de feb. de 2016

We bought our car here in 07 brand new. Since then we have only been herefor everything our honda ever needs. for every service, new tires safety checks etc.the service advisors are always pleasant. and even the cashiers.We will continue to service our car here. and am even thinking of soon upgrading to another HONDA.

Lane Phongphila

23 de feb. de 2016

I had some bad experience with other dealerships that couldn't get me financed because of my credit history. But Joe and Daniel from Tony Honda help me out. Everything that my budget on my monthly payment is at a low which I never expected. All I know I had a great experience with Tony group Autoplex and with Joe.

DA808KING

23 de feb. de 2016

Coming here is always a great experience. Waiting is very easy and enjoyable. The people here are very friendly, i would not trust anyone else with my honda ridgeline truck.

Tstaeza

23 de feb. de 2016

I know my car is in good hands when I go to Tony Honda for servicing. Their staff is very friendly. Service advisor Sean was really helpful, he went over everything with me on what need to be done. He also listened to my concerns. I didn't have to wait long, before I knew it my car was done. I would highly recommend Tony Honda servicing department.

jrobert

22 de feb. de 2016

Great job. Got me in the next day after I called. Did some little repairs (lightbulb replacement) for free) . okay, needs more words more words...

GYM

22 de feb. de 2016

......and the winners of the Tony (Honda) Award are the cheerful person who greeted me and my CRV as I drove in the service lane; Sean, my excellent service advisor; George who drove me to and from my residence; the pleasant cashier at the counter; and last but not least the ones I did not encounter--the professionals who serviced my car. I applaud all of you for always making my service visits to Tony Honda a very reassuring experience. Mahalo! GYM

Fons

22 de feb. de 2016

The employees are always welcoming. They also keep you up to date w/ the status of your vehicle. I can always count on great & efficient service.

Crystal

20 de feb. de 2016

I had a Great experience with Elmo. My first choice car was sold but, Elmo quickly came up with another perfect alternative. He treated us as if we were family, and I feel like that is beyond great customer service. Although the process is time consuming, we were able to make the deal and drive away with the car. I will definitely be recommending people to this business. Crystal Vergara02/20/2016

Duane T

20 de feb. de 2016

I brought my 2012 Honda Civic in for servicing. I called Sean Kikuchi to see if he could schedule my oil change and he got me an appointment right away. He recommended the air filter change and replace the tires. He gave me several recommendations for the tire change including alternatives to Tony Honda. I really appreciate his honesty and his assistance. I told my family and friends about Sean's service which is why they recently went to Tony Honda to buy a CRV instead of a Toyota or Mazda. I also plan to get a new car soon and will go to Tony Honda because if the wonderful service I get from Sean.

Lexani25

20 de feb. de 2016

I always come here to do my service on my Honda and Andrew Jameson is always my service advisor. He's so easy to talk to and very welcoming.

ikylesmith

20 de feb. de 2016

Throughout EVERY vehicle I've purchased in my time, the sale was by far the easiest and quickest, most painless experience I've ever had. THANKS Iven (Tony Honda internet sales manager) for everything! We will definitely be seeing you and Tony Honda again in the future! Thanks again Tony Honda for the most impressive purchase experience.Regards,SSG Kyle M. SmithUS Army Schofield Barracks

Frances H

20 de feb. de 2016

Sales Consultant Joseph Kinsey helped me with my purchase of a new Honda Fit EX this week. It has been about five years since I purchased a car. I wanted to acknowledge how genuinely kind and patient he is. I think patient is the best description for Joe. He is really a nice person and it was easy to do business with him.

Ken & Nat Perel

19 de feb. de 2016

Since purchasing my 2013 Pilot from Tony Honda, I've been dealing with Service Advisor Sean Kikuchi for all of my vehicles maintenance. From making my appointments to driving off the lot, service completed, Sean always treats me with the utmost professionalism. I will continue to bring my Pilot to Sean because I appreciate the quality of his SERVICE to me.

Thahn

19 de feb. de 2016

David was my service advisor, he was pleasant & friendly. He gave me coupon prices. Service time was shorter than anticipated. Checking in & checking out was quick & smooth

Oahuhonda2015

19 de feb. de 2016

Liked my service at Tony Honda. The phone call was answered right away and they took detailed notes on why I wanted to bring in my car. Making an appointment was easy and convient they worked with my schedule and even offered a shuttle both ways. Once I brought the car in, further confirmation of why my car was brought in was noted, and during the time of repairs I was updated on progress of diagnostics. All my questions were satisfactory answered and necessary repairs were made. I am very glad I went with Honda as my choice of vehicle.

Julie Shiroma

18 de feb. de 2016

We really enjoyed our experience at Tony Honda. David Diaz and Michael Demello were fun to work with. We first met with David to discuss leasing a CR V and he was helpful. We we came the next day to lease it he was with another customer and what I appreciated most was he graciously let Michael help us. I imagine that is not an ideal situation but they both exemplified what it meant to be part of a team. Valerie was very helpful in guiding us to exactly what I needed in the car.Michael showed me how the car worked before I drove off. I thought that might be unnecessary but I am so thankful he did. It would have taken a lot longer to program the phone and figure stuff out. Super helpful.Over all it was just really easy to set up this lease. We love the car. We loved working with David, Michael and Valerie.Thank you again,Julie Shiroma

LovemyHondaPilot

18 de feb. de 2016

We recently purchased a 2016 Honda Pilot from Tony Honda. We special ordered it back in September and it arrived mid January (which was earlier than expected). Our salesman Arnel went above and beyond for us. He answered every concern in a timely manner and called us with updates while we were waiting for the arrival of our new car. I couldn't be more pleased with our purchase and will not do business with anyone other than Arnel and Tony Honda. Everyone was friendly and courteous as well. Thank you so much Tony Honda and Arnel for giving us the SUV of our dreams!!!

Aoliver

17 de feb. de 2016

Very friendly. Fast and efficient. Promised to have serivce done from 39-45 minutes and was done within the promised time. Called as soon as service was done. Gave me an option to pick up the car before closing since I was out and about doing errands

Babbs

17 de feb. de 2016

It was our first time to have our car serviced at the Tony Honda location in Waipahu. Our service advisor Sean Kikichi was very professional and knowledgeable. Sean was able to accommodate our servicing needs and called me when the car was done as promised. I plan to return to this location and see Sean Kikuchi as our service advisor. The service was excellent!

Jdullaga

16 de feb. de 2016

I've visited other dealerships and nothing compared to tony Honda at waipio. My sales agent Michael has been easy to talk to, he's been real patient and felt like I was talking to a family member or a close friend. I would refer this sales agent to anyone who is looking for a Honda.

maria96763

16 de feb. de 2016

This is my second time buying a car and my experience with this dealership was easy and their service they provided were excellent. Michael was my dealer and he helped me alot from selecting the car i wanted. He was reliable, knowledgeable and friendly. Buying a car has never been this easy with his help and everyone else i encountered.

Bobby

16 de feb. de 2016

Andrew Jameson was very friendly and very helpful. This was my second oil change since I purchased the 2015 CRV-EX, I found out that I did not have to pay for the oil change because I had purchased the extended warranty. This was a surprise because when I changed my oil back in November I was not told that and paid for the service. Andrew was also very helpful and took the time to explain to me what the code A1 and B1 was. I've always had my car maintenance performed at Tony Honda because the workmanship is good and the service rep are all very friendly. Great job by the Tony Honda Team.

hana14

16 de feb. de 2016

This review is of Kerry Kobayashi - he has helped me several times over the years, and has always been friendly and helpful. He is always available to answer my questions!

gnagamine

16 de feb. de 2016

I always enjoy working with Wade Szameitat. He is always pleasant, friendly and provides awesome service. He noticed that I hadn't had my tires rotated since I purchased my car and took care of it. I appreciate his attention to detail.

Sm1l3b8tch

16 de feb. de 2016

The check engine light showed up in my car but Tony Honda in Waipio was fully book the next two days. So I called up Wade since he helped me the last time and he was so nice and understanding in accommodating me to fit in all the appointments he had that day. Dropped of the car in the morning and a few hours later he called letting me know what was wrong with the car, quoted me the price for the repair and that they can start working on it right away and have my car back before they close that day if I give the go ahead for the repair. I said yes and I got my car back the same day I got it checked out and Wade saved me money for a rental car. If you guys need a service with your car make sure you call Wade up because he's very welcoming, friendly and will help you as much as he's capable of.

hilaryam

16 de feb. de 2016

Exactly what we needed in a timely manner. We got what we asked for and even got some shopping done across the street while our car was being prepped and detailed. Ask for Scott! He will get you into your next Honda.

YahikuFamily

16 de feb. de 2016

Naurene was so helpful and informative! We didn't think we'd be able to trade in our car for a van, but she made it work for us!Thank you Naurene for helping us!

Marii

16 de feb. de 2016

Thank you for being so patient and knowledgeable with my wife and I. You did a wonderful job explaining everything we needed to know about purchasing our new vehicle. All of our questions were answered without even being asked.

loamilda

15 de feb. de 2016

Since I first got my crv, I have never had a bad experience with the service people at Tony honda. They are always courteous and very helpful. I love each individual that have been a part of my enjoyable experience.I am truly happy that my husband chose to purchase our car from tony honda. You folks are awesome!

mrraven23

15 de feb. de 2016

Jared Rego is the person you should look for. He is very knowledgeable about his stuff and very helpful in satisfying the needs. He made the whole nine yards of buying a car to a quick and efficient service. Keep it up Jared. It's a pleasure working with you.

Kim

15 de feb. de 2016

I am always please with how pleasant and kind they are when I arrive. Even when I am waiting they take good care of me with a comfortable place to wait with refreshments. Thank you!

gbenavidez7

15 de feb. de 2016

I had just purchased my brand new Honda in San Antonio, Texas when my husband received unexpected Military orders that our family would be relocating to Hawaii. I prayed for an easy transition and that our lives in Hawaii would be a Positive experience in every aspect! And Tony Honda has been exactly that to our family!!!! Thank you so much for your wonderful Staff and easy to understand service facility! We appreciate everything you do!!!

sun

14 de feb. de 2016

Staff is always very helpful and friendly. I receive reminders via email. My experience has always been a positive one and the staff is always "on it" in every aspect.

darnoc

14 de feb. de 2016

Sean Kikuchi provided excellent professional service. The service was quick and efficient. After the service was completed, I asked Sean about battery life of Smart Entry Remote and he responded approximately 2 years, showing me how to change it.

Dessa

13 de feb. de 2016

I received prompt and friendly attention from Sean from start to finish. All the staff at Tony Honda are available to serve your needs at all times.It's an easy place to hang out!

Ingridlena

12 de feb. de 2016

Well, not sure where to start off at. I bought the car from this location back in September. Dustin was awesome by the way!!!! I came in to get my battery replace. I was inform that they don't replace batteries because its not under warranty. Of course I was levied. Considering that I bought the car here. Then my night and shining armor came to the rescue. David could clearly see that I was very upset. He worked with me and my husband to make sure we were taking care of. Honestly if it wasn't for David, I would have cause a big scene and gone to jail for destroying the store. There was a lot of glass and nice cars that could get broken. So thank David for keeping my temper in check. After everything was done and said I actually will come back to this location for some work on my car. Please let David know that the Burton's said thank you for great service!!!

happy customer

11 de feb. de 2016

Wade provided exceptional professional service. The service was fast and efficient. After the service was complete, Wade offered me a free car wash. I went to the car wash and upgraded to the full service. When my car was completed, it was brought to me and I left the premise. After I got home (Manoa), I noticed the rear car mats were laying on top of my rear seats. I then noticed that the driver side mat was also missing. I called the car wash and asked where the mat was. Spoke to April and she said she would investigate. The next day, she called me and told me that she found the mat and that I would need to come back to pick it up. I explained to her that since it was their mistake, they need to get the mat to me. It is a long drive to Manoa. She refused.Wade called me the next day and I told him about my experience with the car wash. He was very understanding and suggested that he could have the dealership shuttle driver drop it off at my work in town. I was very pleased and thanked him.Wade made a disappointing event turn into one with a happy ending. Outstanding world class service

itzDestin

11 de feb. de 2016

I have been to every Honda dealership on the island. And in the end I always end up purchasing my vehicle from Tony Honda. My first vehicle was purchased from them, and it's the same for my new one. These guys are really nice they treat you like family. Of course it's a two way road. What I mean is as long as you don't give them a hard time, they won't give you a hard time. Kerry never ever made me feel like he was forcing me into a sale. He even did small things like grabbing me water instead of just telling me where to find it. It's the small stuff like that, that adds up to a great experience. Mike was great as well. Very friendly person, both of them are. Definitely will be referring all my friends to Tony Honda, particularly Kerry.

HondaOwner

11 de feb. de 2016

I had an oil change scheduled for Monday. I arrived early, but Andrew was very polite and understanding! The oil change service was very fast. Thank you for great customer service!

cekm77

10 de feb. de 2016

I liked Wade's customer service. I was able to ask questions and got my answers in a timely manner. He took the time to explain everything to me in a way I could relate. Thank you!

zamzor

10 de feb. de 2016

From the friendly staff, to the efficient work on my CRV, I couldn't be more satisfied with Tony Honda. I also felt that they were fair and affordable with the price. I'll definitely be back!

JohnA

10 de feb. de 2016

Salesman very responsive and helpful. He knew the product and answered all our questions promptly. All work was done and tags and inspection completed and arrangements made to ship to Maui

RLD

9 de feb. de 2016

Smooth sailing... was in an out in 50 minutes with oil change/multi-point inspection, tire rotation, etc. Sean was straightforward and no gimics... Really appreciate that.

I like Honda Certification

9 de feb. de 2016

Thank you Tony Honda! I love my certified Accord. Next to getting a great price, customer service is most important to me. Your Tony Team, led by Jared Rego in Sales, are all very professional in their customer service skill sets. In just a few days I met Jared, he helped me focus on a few cars that I would be truly interested in buying, he went to his managers to get answers to my few remaining questions and set up the appointment that was most convenient for me to start the sales process. That's two thumbs up for Jared and the team!

lovi

8 de feb. de 2016

i was given a good prize for 4 tires of my crv with installation and was finished before the expected time.the service employee has good explanation in every questions I asked, very professional and friendly. I highly recommend him for a job excellency.

2016nicecar

7 de feb. de 2016

We receive very good service in Tony Honda. We bought our very own civic 2016 with the help of Joe. It was a great experience to buy cars in Waipio Tony Honda! I will highly recomend this place to all to buy a car.

Lovemyhonda

6 de feb. de 2016

. I receive excellent service and help from Wade. I always service my car at tony Honda. And has been a Honda car owner for a long time. This is our 4 th Honda. We are a Honda family. Thank you for taking good care of my cars and the excellent services you provide.

Cindy

5 de feb. de 2016

Went in to Tony Honda-Waipio to have recall service done on my 2015 FIT. Somehow missed the shuttle that was supposed to take me home. The next shuttle for different area would have brought me home but I would have had to wait again. Wade Szameitat said he would take care of rental car for me and had George Toro bring me to rental car counter. One counter was out of cars. There was no one at the Enterprise counter. After waiting awhile at the Enterprise counter, George Toro said he could drive me home instead.What could have been a potentially annoying situation was alleviated by the GREAT service offered by both Wade and George.In my opinion, they both exemplify the best in customer service and should be recognized for their efforts.

kawakami, s200

5 de feb. de 2016

From the beginning with Elmo to our accessories installment, I had a wonderful experience. I would recommend Tony Honda to everyone. Very happy with our CR-V.

Kuchiku808

4 de feb. de 2016

My agent friendly and nice. Knew what needed to be done. Was done within a hour. Will go back to him for any service that needs to be done.

snatori

4 de feb. de 2016

Sean Kikuchi always has my best interest in mind. I'm a single Mom and I NEVER feel like he is trying to "sell" me something or pulls the wool over my eyes!...when I call him in tears, he guides me what to do and gets me in right away. I have been working with Sean for years. I TRUST him and will follow him if he ever leaves! His advise has never failed me or my cars. My Civic is my 4th Honda...Sean's helped me service the last 2 of my 4 Hondas...SEAN KIKUCHI is the BEST!!! ??

carleah

3 de feb. de 2016

Initially I was given a time estimate of an hour to hour & a half. I was about ready to leave when I got a call that car was ready - in half an hour! Was quicker than I thought. Excellent customer service and comfort of waiting area.

MililaniCarBuyer

3 de feb. de 2016

I came in because I was experiencing low air pressure in one of my tires, and wanted to have it checked out. Sean welcomed me as soon as I walked in the door, and listened to my concerns. He immediately identified the cause of the problem (a screw was lodged in the tire), and assisted me with getting the tire plugged. I also mentioned that I needed an oil change, and he was able to accommodate this with the service of my tire. I decided to wait for my car since it was still 6:30 in the morning, and nothing was open in the area. Luckily there is a nice waiting room where they had a television and coffee. Within the hour Sean came to give me back my key and fill me in on the services provided. Although the cost of the oil change is higher than I normally pay at Goodyear, I do feel that I receive a more comprehensive service at Honda. I was very pleased with the level of service I received, and will happily bring my car back for servicing in the future.

MollyF

2 de feb. de 2016

I recently brought my car in to have a recall fixed. I mentioned the car was being quite noisy so our service coordinator had them do a full inspection to find a few other things wrong with the vehicle. He helped us figure out what was the highest priority to fix and worked with us to keep the cost down. It is the only time I have ever felt like a car service coordinator actually cared about what was best for us rather than just getting our money. I felt like I could trust his recommendations and felt much better about spending the money needed to get our car back to running safely and smoothly.

TammyLePham

1 de feb. de 2016

Wade was very kind and so helpful with everything. My tire blew out on my new Accord and he did everything in his will to help me get it replaced. He is the definition of great customer service. Thank you for all of your help!

opselites

1 de feb. de 2016

I am just one of the thousands of reviews about Tony Honda, but it is what led me into the dealership by driving from town side due to majority of the 5 star ratings. Guess what? They were spot on! Naurene Silva was superb! She was exactly the type of sales person I was looking for. If you want a "nice, genuine, less pushy, honest, and customer always comes first." type of sales person to service you, she would be the one. She took her time to show me many different vehicles and explain to me to the best of her knowledge of each of them without having to feel the pushy sales vibe that just wants your money and send you out the door or get's irritated by the fact you are being picky jumping to over 10 vehicles just because you are there to find the suitable car. She wasn't one of those for sure. She was willing to listen and cater to our needs the entire time. I felt even if I had to pay more, it was well worth it. After we have started on the paper work and getting the finance approved *thank god!*, we stepped over to Mike , the finance manager to complete the paperwork. He was also great to work with. Although our APR was very high, he was willing to help us try and get a better rate, which we are still waiting for...The only bit of negative detail I have to mention that I didn't really like was during the signing of the paper work. I purchased couple vehicles in the past and both of finance guys normally always ask me ahead of time if I wanted to purchase the additional warranty and stuffs. I didn't like it when everything was already prepared and wasn't mentioned to us prior if we wanted to purchase those additional extended warranty. But the "sign here please." I feel it should be an option that should be asked, and not automatically assumed the customer wants it. I do understand everyone needs to maximize profits, but I felt that part doesn't make the customer feel good about, knowing they may want it and mistakenly sign up for it. Overall, it was painless and fast. Last final note as to WHY I still gave it 5 stars, esp for Naurene. When we went down to pick up our vehicle. I was shocked to see Naurene was still buffering and cleaning our vehicle to make sure it was in tip top shape when I pick it up. **I have never seen a sales person went this far, AFTER, they had already sold the vehicle.** As I had mentioned, I believe those who truly cares about a sale and their customers would do this. I find that impressive and well deserved to go that extra mile for their customers. If you ask me if I will be buying another vehicle there in the future? 110%, no questions asked. And of course, I will find Naurene once again, without a doubt.Thank you guys at Tony Honda!

Gerald16

31 de ene. de 2016

Simple the best.......service and integrity!! All the staff are friendly!!! specially to Mr.MICHAEL JAVINES! He helped the get the best,nice car for me!AWESOMEE

Von

30 de ene. de 2016

We really love our brand new Honda HRV. Mr. Elmo Martinez gave us a warm welcome and treated as his ohana. We bought another car from him because we trust him. Thank you!

Smithereens808

30 de ene. de 2016

I visited many dealerships and shopped for months to find the right vehicle for my budget. Jacob Amadeo at Tony Honda was by far the best salesman I came across. I found the car I needed and they worked with my budget instead of extending it. They made the car buying process easy and painless. I will recommend Jacob and Tony Honda to anyone who is in the market. Thank you Jacob!

Tony Honda Reviews

29 de ene. de 2016

Bought a battery for my CRV key and they put it in the key for me ...Didn't know that is what made my key not lock or unlock the car but a service guy told me it was when i showed him it wasn't working.. So wonderful for their help.

2eazy

28 de ene. de 2016

Like the title says everyone is friendly and helpful. I specifically asked for Jared because I had bought a car from him before and he is great. Test driving and looking at every option is no problem. The only bad thing I would say about tony honda is don't expect to get close to kbb.com value for your trade and they have a mark up on msrp, which they will work around. I think they have a mark up so that when you say you won't pay above msrp it makes it look like your getting a discount when you get msrp. Crazy! But all the honda dealers on island do the same thing so it comes with the territory of you want to drive a honda on oahu #capitalism but overall these guys are great, that's why I went back and bought another car.

Fe

28 de ene. de 2016

I just wanted to commend David Pagan who helped me by providing a copy of previous service for insurance purposes. I think it was a few minutes after closure of his department, and he was the sole person there, probably trying to finish up for the day. Regardless, he was very courteous and helpful in checking for the information I needed.

deb

28 de ene. de 2016

I wanted to acknowledge a Tony Honda service rep named Tasha. She is always patient, helpful, knowledgeable.She keeps me informed as to the progress of my vehicle maintenance and doesn't leave me with a bad feeling when I leave the dealership. She goes out of her way to make sure all my questions are answered and that I am satisfied with my service.She is a professional

Angie87

26 de ene. de 2016

We had a great a great experience purchasing our vehicle. Woody was just awesome! He was very accommodating, we had our two kids with us and he was very patient and understanding! We told him what we wanted and he did everything he could to get us just that!

dkinhi

26 de ene. de 2016

My salesperson was Andre Machado. He was most helpful and made the process of buying a pre-owned vehicle as easy as possible. I truly appreciate his professionalism.I was helped in the Service Department by Natasha "Tasha" Helsham. Her job was very difficult because the car I had brought in was very bad. However, she had provided excellent service and did her very best under very trying circumstances.

kevin

25 de ene. de 2016

I am writing to let you know how much I appreciate the outstanding customer service that your staff provided last week. I visited your store to purchase a new car. Your staff was very attentive and helpful. The employees I interacted with, Iven Cunanan was very knowledgeable about your auto vehicles,and seemed genuinely interested in helping me find the car that met my needs rather than just being focused on making a quick sale.Because of his efforts, I was able to find exactly what I needed and I am very satisfied with my purchase. I will continue to visit your store in the future, as well as recommend it to others.please let Iven Cunanan know that his efforts did not go unnoticed. You have put together a great team that makes customers feel respected and valued. Mahalo.

renjeac

25 de ene. de 2016

Kurtis is one manager that goes out on a limb for his clients, and at the same time maintaining his integrity and professionalism for his company.He is really one of the best managers I have ever met.That's why even thougn, our hondas are older, and I could take the car elswhere for service, I do not compromise on the excellent service, that I receive here.Kurtis is always on the ball, returning calls consistently, and so curteous. Also my regular service guy. Sean Kikuchi great guy terrific service rep and pleasant.Both kurtis as a manger and Sean as a csr are such an asset to this company.thank you Kurtis and Sean

Greendn

25 de ene. de 2016

Jake was knowledgeable about the new Honda Civic even though it was pretty new, the car we drove for the test drive only had 16 miles on it. He heard what I had to say and took me directly to the car that I left with. Great service across the board, will recommend to any new comers seeking a new or used car.

Tony C.

23 de ene. de 2016

Great service. I started from inquiring online and received a response right away. They worked well with my schedule and with my budget. Did not feel pressured into buying something more expensive than what I came for. Scott was very helpful throughout the entire process. I am happy with my purchase. Go Cowboys!

Bobby

22 de ene. de 2016

From the minute I drove into the lot I was greeted my appt was wth Woody and he was out waiting for my arrival. I told him I didn't want to spend all day there buying a car. I had put a deposit on the car I wanted a day before. Woody got me a good trade for my car. Paper work was done quickly, fiance guy was great and the man who helped me with accessories was fabulous!

jwojo

22 de ene. de 2016

I recently traded in my 2014 Dodge Ram and had Jared Rego assist me with finding a new car. We eventually found one that I was satisfied with and Jared understood that I needed the payments to be reasonable as I have to take care of my family first. Him and Tony Honda worked hard to make the trade happen. Was a good experience overall.

juboy66

22 de ene. de 2016

Great service in a timely manner. Outstanding customer service and very reliable. I would recommend this company to all my friends. Most likely to buy another car from this dealer.

Mike T

21 de ene. de 2016

George drove me to work from the dealership he took the most expeditious route I made it in on time. It was a pleasant and relaxing experience.

Randy62

21 de ene. de 2016

Took my '09 Civic into Tony Honda today and *as usual*, Wade was fast, friendly, and helpful. He consistently goes out of his way to get things done quickly and done right, and today was no exception! I drive 30 minutes out of my way to get to Tony Honda and have been doing so for years. IMHO it's well worth the drive. Everyone there is friendly, helpful, and the quality of the service is consistently excellent; 5 stars, no question! I've been to the others and Tony is the best! They really do treat you like family! Recommended, without any reservation!

smallgirl

21 de ene. de 2016

I love the sales team of this company! They always make time for me. They are honest, and are care about my needs and wants.

Sweetman

20 de ene. de 2016

Great experience with Limu. He was patient and not over bearing. He was happy to work with us over the phone and he was knowledgeable about the used cars we were looking at. I felt like we got a pretty good deal in the end. More importantly, Michael knew a ton about college football which has nothing to do with buying a car but was great for passing the time while we waited for others. I think I turned him into a Huskers fan. GO BIG RED!

Scottyb

20 de ene. de 2016

No pressure; honest; and accommodating. Honda sales people were the best on the Tony autoplex block. Casual friendly atmosphere. Would return and come again for next car.

Hale Lokahi Estate

19 de ene. de 2016

Less than a week ago we took our 10 yr old Honda Odyssey Van in to Andrew at Tony Honda hoping for a miracle. Sadly, they found that our engine was shot (after Andrew had gone way out of his way to help us out) and we suddenly we were without a car. We talked to Matt Chong for quite awhile, checking out new cars and he was "over-the-top" informative, helpful and very sincere in his efforts to assist us find what we needed. I was so impressed with his ability to listen to my husband and I and discern what we each were hoping for in our new car. He was way above the normal "car salesman" and we can't thank him enough! Then we worked with Daniel Zabresky on all the financial and warranty possibilities...he was amazing and so knowlegable as he detailed out all the different possibilities for our loan and warranty. We really appreciated his patience with all our questions. Ron was such a nice and helpful salesman and we really enjoyed his calm and realistic approach. We have worked with Andrew for many of our 10 yrs of service for our van and he has consistently been a reliable, honest and a really helpful friend in your service area. His help and genuine approach has kept us coming back for the past 10 yrs and in reassuring us that our 2016 new car will be well cared for in the future. Thank you, Tony Honda!!

hawaii808

18 de ene. de 2016

I give this place 5 stars because of Elmo Martinez! Very helpful guy! He helped me find the perfect car just for me. Elmo gave me great and reasonable deal! As a first time buyer I thought that dealers would just scam me, but I was totally wrong, Elmo treated me like i was family and tried look out for my best interest. He gave me some good tips about the car and driving in general. TONY HONDA IS THE BEST

Jkahani

16 de ene. de 2016

Arnel Belonia made our car buying experience a pleasure; He was kind, knowledgeable,and trustworthy. I'm not sure that we would have purchased the vehicle if it wasn't for his ability to break down all the options we had. I will definitely let people know that Tony Honda, and Arnel, is a great place to go if they are in search of an affordable and reliable vehicle.Mahalo,Josh

Polofink05

16 de ene. de 2016

I was guided to Tony Honda from a friend. Upon arriving I was greeted by Moi and Tracie they were so welcoming. Tracie showed me the vehicle I was interested in, she was very knowledgeable and answered any questions I had. I will most definitely send my family and friends to see them in the future :) super great experience Serafina Flores

Asdfghjk

15 de ene. de 2016

Elmo helped me find the perfect car for me and with the payment amount that I was looking for. It was great! He gave me some tips on how to use the car's features to make everything run well and not wear out. All in all it was great experience!

pilinat1003

15 de ene. de 2016

Yes,we can say that this two dealer man has a goodstanding because he knows how to deal with their costumer and they are really approachable.

Lavariasohana

13 de ene. de 2016

Dustin and Marco we're absolutely fantastic. They swung for the fences helping me out. I got what I needed and nothing I didn't. No pressure at all. Total professionals. I'm so happy with my purchase. Will come back again when I buy my next vehicle.Mahalo Tony Honda!

Jeff

12 de ene. de 2016

My wife and I have started to have minor issues with our Honda Odyssey as it's gotten older. We've had to bring our van in to Tony Honda Service a few times this year alone, and we can always count on Wade to make honest recommendations, which is all we can ask for from our service advisor. My family grew up with a "regular" mechanic, but as those types of old gas/service stations have gone away, I'm glad that my wife and I have found someone that we trust when it comes to making good recommendations for our car.

Poolman

11 de ene. de 2016

All the staff we interacted with were helpful and friendly. Sales staff were informed and knowledgeable about the cars and didn't try to influence our decision. I will recommend Tony Honda to anyone looking to buy a car.

itsjessa101

10 de ene. de 2016

Once we got to the car dealership, we met Elmo Martinez, we were able to connect with him easily. He was very helpful and kind in a way we enjoy talking to him like if he was a family member. We were able to get a plan to finance the car in a way, it was affordable and convenient for myself. I am so happy that I was able to get this car with the help from Elmo Martinez. Thank you so much and will be visiting again.

Koa La`i

10 de ene. de 2016

Mr Moody and his sales consultant Kerry Kobayashi with professional courtesy that I don't think could possibly be topped. My mind was set on buying an Acura TLX that was priced a bit more, but fortunately I recalled buying a Civic hatchback through Mr Moody from the Aiea store and that proved to be in my favor because I can't imagine being treated better anywhere else. Kerry did a great job trying to explain the many features of my selected Accord, far too many for me to comprehend so he agreed to help me later after I read the owners manual.

Charmaine37

10 de ene. de 2016

Elmo at Tony Honda helped me find the perfect car! He was very friendly and personable. He took the time to answer the many questions we had about the vehicles available and the buying process. I would most definitely recommend anyone looking into purchasing a vehicle to go see Elmo Martinez at Tony Honda. Thanks, Elmo!

fenglam09

8 de ene. de 2016

I was planning to have a road test but the tail light on driver's side is off. Didn't make an appointment but get it changed in a rush. Thank you so much and finally I could catch up with my test.

Jaymie Godinez

6 de ene. de 2016

This was my first time to Tony Honda in Waipio. Ive been searching for the perfect family van pretty much everywhere and our salesman Elmo Martinez really made us feel no pressure and truly cared about our needs and budget. He made us comfortable in our buying decision. I am truly going to recommend Tony Honda Waipio to friends and family!!

Bobby

6 de ene. de 2016

Jacob was very helpful- I knew exactly which car I wanted and when we spoke on the phone and I said I did not want to spend much time at the dealership. He had the car waiting for me and really worked to expedite the process while at the same time giving great service. I'd recommend Jacob Amadeo to any of my friends looking to buy a new or used car..

Lee

6 de ene. de 2016

It was my first time purchasing a new car. Arnel was very helpful and he knows how to handle his business. All questions was answered at his best knowledge and it was a wonderful experience. Not only did he jus talk about the car, he made the experience much enjoyable with laughter.

Jen21

5 de ene. de 2016

Salesman provided great customer service.Very knowledgeable of the Fit.Answered all our questions. Great to work with.Able to walk around the car lot without someone following us. We walked into the showroom and was greeted by someone. Great buying experience.

JAN2016

5 de ene. de 2016

Tony Honda is outstanding! We called them out of the blue when our current car was beginning to be a problem. They set up an appointment to see if they had something that would work for a replacement. We looked at all kinds of options new, used and leased and they helped us find the right option for us.

loyal customer

4 de ene. de 2016

We have bought several cars from Tony Honda in the past and all have been seamless experiences from the sale to acquiring financing. The staff is extremely knowledgeable and friendly and go out of their way to make you feel comfortable.

Loren L

3 de ene. de 2016

Having met and worked with Poki Pojas and Limuel Michael Javines made the experience most positive. Both men are professional, attentive and kind. As in any industry, there are some people who contribute to making an experience positive and these two professionals exceeded my expectations at all levels. As I plan to continue to own Hondas, I will make sure that I deal with these two gentlemen. Working with them is like having family in the business. I would invite you to ask for these professionals by name. They are the best! Tell them Loren sent you.

atomicm

2 de ene. de 2016

Buying a new car from the Tony Autoplex in Waipio, was a very stress free experience for my husband and I. Because of the expertise of the staff there, everything went smoothly. Our salesperson, Tracie Komori is an excellent, professional and personable asset to your dealership. She was so very patient and easy to talk with in trying to get the car we wanted. Her expertise in salesmanship really made it so easy for us. Along with Valerie Arakaki and Mike Demello, making it an all together pleasant experience.

H Lam, Pilot 16'

30 de dic. de 2015

Convenient location with tons of selections. Worked with Kerry Kobayashi who was extremely knowledgeable about the Pilot and its different trims as well as other makes and models in the same SUV class. I did my homework too and everything he mentioned was accurate. Answered every question quickly and never said "uh", "I'm not sure" or "let me get back to you". Very impressed.

sasaki, paul160

28 de dic. de 2015

Woody made the sales procedure as painless as possible. Very personable and genuine. Knew we were pressed for time respected that and had us in our new car in 3 hours. Will be coming back to Woody again. Valerie went through the options with us and explained the benefits of them so well that we purchased more than we anticipated with a great price for the add ons. Mike was very organized.

surftriple

28 de dic. de 2015

Buying a car can only be a great experience if you are buying it from the right people.A very daunting task that turned into a pleasure !Mr. (Uncle) Elmo Martinez as usual was this best. I say as usual because I've had the privelege of being assisted by him twice this year in acquiring my Honda Odyssey minivans, i can only hope it doesn't end at two.

HondaFam

28 de dic. de 2015

Thank you to our sales lady Tracie who always takes care of us when we come to see her. :-) Best sales person everrrr! We will def be back to visit. Thank you Tracie for your outstanding customer service!

TomLCC19

27 de dic. de 2015