AC Blaxton

12 de jun. de 2016

I've owned an Acura from 1991 to present and I've dealt with Sutton since I moved here in 2006. Lee is the one that has always treated us right. We downsized a little too quick when we purchased our RDX. We're looking to go back to the MDX but we want the right one. We'll keep looking and if/when we find one, we're ready to purchase. Sutton has always done us right so that's the main place I'll be looking.

SwampGenetics

1 de jun. de 2016

Didn't get to buy or purchase but the customer service give me a sense of comfort and is willing to try to purchase later in the future

Steven C

17 de may. de 2016

Sutton Acura is an outstanding dealership there commitment to my overall customer satisfaction has been unparalleled. If you are looking for a dealership that will take care of the customer look no further. They stand by their vehicles and will ensure a positive buying experience. Initially we had a matter that needed some personal attention. Sutton Acura carefully listen to my issues, responded in kind and went over-n-beyond to ensure I was happy with the resolution. This type of dedication to customer service is indeed exceptional and not lost at Sutton Acura. My personal gratitude to the owner Carlton Sutton whom defines professionalism; I cannot say enough on how he took care of my issues and turned around a potential negative experience into one of the most positive transactions I have ever experienced.

all good

17 de ago. de 2015

I was shopping for a newer car online when I came across one for sale here at Sutton Acura. The car was in my "top three" list, looked good in the pictures, and had a clear carfax. So I took a trip from Tallahassee up to Macon to buy the car. I'm glad I did. The car was very clean and priced right. The salesman, Hugh Paul, was personable and easy to do business with. The rest of the staff that I dealt with were also friendly and professional. Overall a very good buying experience.

Lynn W.

30 de abr. de 2015

I bought my first Acura with Sutton Acura 6 years ago. The service department always takes great care of me and are very professional...and the facilities are beautiful. I was in recently for an oil change and decided to look at the a new ILX. The representative that helped me was knowledgeable and easy going. I bought the car and I love it! I highly recommend this dealership.

lynn

30 de abr. de 2015

bought my first Acura with Sutton Acura 6 years ago. The service department always takes care of me and is very professional and the facilities are beautiful. I was in for an oil change and decided to look at some of the new ILX. The representative was knowledgeable and easy going. I bought the car and love it. I highly recommend this dealership.

ryan

23 de abr. de 2015

Awesome experience, started online with Sutton Acura and ended up purchasing a New MDX. Thanks guys, returning customer for sure. ChrisRyans

Car Buyer

25 de ene. de 2015

I found a used car at this dealership and was 90% sure I was going to buy it. Wanted to drive it for a day to be sure. Ashley Sutton did not want me to take it without buying for fear that the 69+ thousand miles would turn over to 70 and be harder to sell.....okay, I understand that.....then was told they had 3 calls on the car that day (are they trying to rush me into a decision?)....I decided to wait a day to research and make sure THIS was the car for me. I pulled up the car fax when I got home last night (never offered at the dealership) and found that in the cars 4 years of life it has had 5 owners, the last owner bought and retuned it to Sutton within 5 months of purchase..... Advice to you...if buying a used car, ask about its history, pull a carfax. If the info is not offered to you, there is probably a reason.

Cscott

3 de ago. de 2014

I was given a complimentary car wash that ruined my headlights and this dealership would not take responsibility for doing it..The general manager got an attitude about it and would not pay for the damage to my headlights but suggested I should take my car back to the company that restored my headlights. My advice to everyone is to say no to the complimentary car wash because it is an INSULT. Everyone that drive these luxury vehicles take great pride in them and for a dealership to allow there employees to treat them like they are nothing to them by slashing water on your vehicle and letting it air dry. IT LOOKED LIKE MY VEHICLE WAS WASHED BY A CHILD AND NOT A PAID GROWN PERSON. AND MY HEADLIGHTS WAS FADED AND SCRATCHED SEVERELY......AND THE SERVICE DEPARTMENT LADY WAS RUDE AND DIDN'T CARE THAT MY VEHICLE WAS RUINED.....I WILL NEVER TAKE MY VEHICLE TO THIS DEALERSHIP AGAIN. ... THIS IS FAR FROM OVER!!!!!!!!!

wont buy here

15 de dic. de 2012

David is genuinely a nice person possibility of loan can get cloudy for him he lost track of me once there was no chance of loan once your not to get a car they can and did forget who you are a customer i dont understand why ask for road loan paper work and then fail to get back with the customer and then customer has to pursue dealership for answer of $5000.00 down when I explicitly expressed there is no cash seems real simple don't ask for loan paper work ask for down payment amount first and to not tell the customer anything why be in sales this is not selling this is losing customer base i know u always communicate beginning to end i repeat close a sale or no sale you close correctly u don't ignore a customer ever never ever neglect potent sales u never know. very poor to under estimate sales clients. My take on this is they know they have a good product and they are able to rest on that product if they had a not so good of a product and had to work there sales skills in a productive manner correctly to the end they would follow up and complete. dot I's and cross T's to leave me wondering what happened is a very grandiose sin. Sincerely, Will buy elsewhere please tell and show me where my experience shows go buy a Acura here. and I will but I cant change what is.hope u learn not to do this anymore customers are not to be taken for granted very bad.