Robert Hammack

17 de sep. de 2016

I requested info about a vehicle and no one has contacted me yet . I think this is quite irresponsible.

Craig501

9 de mar. de 2016

Getting your car serviced is one of those things most people dread... about as much as going to the dentist. BUT, I have to say that I was more than pleased with the level of customer service, attention to detail and professionalism I experienced when i took my Jeep in to Superior Dodge in Conway. I met the Service Manager, a nice fella named Jeff Pike who after talking to him for a bit, i figured out he came over from another dealership not too long ago. I have to say he has really got a great bunch of people there and I will most definitely let everyone i know what a great job they did for me. A++++ experience overall!!!

A Loyal Customer!

11 de ago. de 2015

We recently bought from Superior Dodge in Conway after haggling back and forth and getting the run around at another dealership. My husband and I were really exhausted with the whole ordeal until we happened upon Mr. Aloyious Brown. He has the most upbeat and positive personality and completely turned around our day. We are now very happy and loyal customers to Aloyious and the whole staff at Superior Dodge. (Can you tell I love saying Aloyious?!)

Nicholas

8 de jul. de 2015

Speedy, friendly and overall great experience. I will you use the again.

SFC Michael Murphy

30 de jun. de 2015

Extremely Helpful Henry Holden went above and beyond I could not be any happier. went in looked at used wound up with a new car within the same budget range. I cannot say enough good about these folks I am simply amazed, and thankful for their help.

CountryBoyLoaded FAN

15 de ene. de 2015

I recently purchased a New vehicle from this dealership and was extremely pleased with the sales persons professionalism and the overall experience. They really took care of me thru the whole deal. I was able to get the vehicle I wanted and trade in my old truck that I was upside down in. Great group of guys and the General Manager is a really cool guy. Thanks Greg Peters. Take the Dave Ward Exit!!!

mc

1 de dic. de 2014

Me and my husband had contacted this dealership about purchasing a new vehicle. The salesman said how he could get us such a great deal well this was on a Saturday during a big sale and if that was so we had planned on going there on Sunday because they were going to open. The salesman never called back anymore. We showed up at the dealership at 8 a.m and they weren't open.Finally got that salesman to answer his phone and he said they didn't open till 12. Not waiting around for 4 hrs.when you should have told us what time you open.Then he said give him a minute and he would call right back. Waited on lot for 45 min.Oh and we weren't the only customers there. Superior you missed out!

SylviaGG

4 de oct. de 2014

I very seldom ever do a review on anything...but I just had my jeep towed into Superior Dodge to get an alternator fixed. The towing, using their recommended towing service, was over 90 dollars. I have called two other companies and been quoted a cheaper price. The labor for replacing the alternator was about 150. and the cost of the alternator was almost 350. I paid this and thought nothing of it until I talked to a few friends (one being a mechanic) and researched the cost of an alternator online. The most expensive alternator found on line was about 150. and the cheapest about 135. I was also charged a core charge, even though they had the old alternator off my jeep. I called Superior Dodge and was told I should not have been charged the core charge and that they would reimburse me that charge. I ask if they had accidentally over charged me for the alternator as I had found several cheaper. He attempted to explain that it was because it was a Chrysler product from their company and they could not guarantee the other product. I explained that the other alternator's that I had located online were backed with a lifetime guarantee. He stated yes, but the labor was not and that I would have to pay again for the labor if there was an issue with the alternator. I told this gentleman that I had already prepaid for the labor two times by them doubling the cost of the alternator. I ended my conversation by telling Superior that I would not be using their service department anymore and that I most likely would look elsewhere when it comes time for purchasing a jeep for the future.

Tom

11 de sep. de 2014

Traveled to dealership to test drive a vehicle my daughter had found using your website. As we pulled onto the lost, we noticed the vehicle in question was already being taken for a test drive. We drove the vehicle in question after it was returned to the dealership. Began the paperwork on the vehicle, but the first driver was interested and purchased. We drove second vehicle and my daughter liked it also. Purchased it after some negotiations on price. Good price. Good terms. Better vehicle. Very happy daughter.

Stunned buyer

17 de jun. de 2014

After less than 30 days, my 2014 Jeep Cherokee Sport, starts to literally fall apart. Instead of providing me with a rental for a few days while they fix my extremely shoddy vehicle, they actually neglect to return TWO of my phone calls. I can not tell you how horribly stunned I am to be treated like this. It should not be possible to treat people like this and still be in business.