Mrs. Belcher

19 de oct. de 2016

WON-DER-FUL!!!!! Shawn Blue is dedicated to his work and making sure his customers are happy! The facility was spotless! The staff was friendly and appeared to be one big family. Way to go Shawn and staff at Stivers Ford! You rock!!!

Lincoln driver

19 de oct. de 2016

Had my 16 MKZ in for a warranty repair of the passenger puddle lamp and also the 1st service and everything about the service and repair was just perfect , from the minute I arrived to when Mark handed me my key , professional and courteous, couldn't have been a better experience.

Terry Grimes

17 de oct. de 2016

As always, I received excellent service from the Quick Lane.

Wayne Glass

13 de oct. de 2016

The BEST, repeat BEST, experience I've had getting my vehicle serviced. Everyone was very pleasant, helpful, and (above all) meticulous when handling my 2015 Ford Edge. Other dealerships should emulate Stivers attention to detail and customer service skills. Keep up the great job! I look forward to my next service visit.

David White

10 de oct. de 2016

Excellent service, fast and complete. Service personnel was very technically informed and was able to answer all my questions. A job well done!

Verdelle Jefferson

10 de oct. de 2016

SERVICE WAS GREAT, I Will tell my friends and family

Navy guy

10 de oct. de 2016

Was given a price on text then they done the old bate and switch said I could get a Veteran discount but some reason when it came down to the deal no Veteran discount or Ford motor discount going to send Ford Motor Company a letter and the VFW bad a dealership cheets our Vets.

James Schumeyer

9 de oct. de 2016

very informative and professional, took time to explain the technology of the vehicle. i rate it a 10

Terry Hunter

3 de oct. de 2016

Great friendly people, took good care of me. Will definitely be a return customer.

Ballard Hillman Jr

27 de sep. de 2016

All services provided timely and as promised. Thank you for asking.

Douglas Taylor

24 de sep. de 2016

The service at Stivers was fantastic. Great work and great staff. Jeremy in the service department went out of his way to enure my car was proprly serviced. He also knew I was under time constraints and somehow made it all work out - car delivered within constraints and included a wash - THANKS Jeremy!! The people are what make Stivers GREAT :)

Benjamin Williams

21 de sep. de 2016

Eventhough we had an appointment, we still had to wait a couple of hours. Found out there was only one person working though.

Laura Smith

21 de sep. de 2016

Your service Manager - Terry I think it is, was excellent. Very helpful and made sure my scheduled service was handled quickly and efficiently. He went over everything that was done and let me know what corrections were made. I will recommend him to my friends (my only suggestion - get the a/c fixed in the waiting room - it was uncomfortably hot in there)

Thomas Sheridan

15 de sep. de 2016

Great! The salesman Gary, was very knowledgeable and helpful.

Warcheta Bedgood

14 de sep. de 2016

The service was great. The wait time wasn't bad. I didn't even have an appointment .

April Mcgough

13 de sep. de 2016

Easy process, found the car I wanted, got the price right, and then James made the financing portion a breeze

Julie McCain

11 de sep. de 2016

I would never buy a car anywhere else! Love my vehicle and the service at Stivers!

Frank Gaines

9 de sep. de 2016

Very good. Salesman was great. Huge inventory. Good prices

Arionna Holt

8 de sep. de 2016

I went there with my heart set on a specific vehicle and Alvin Mckithen was more than helpful with helping me find exactly what I wanted. They have excellent customer service and are genuine people. Couldn't have asked for more.

Dennis Dunn

31 de ago. de 2016

Best deal in U.S. After a long, thorough search for a high top conversion van I purchased at Stiver's Ford even though I had to drive over 600 miles one way.

Deborah Rivers

30 de ago. de 2016

Great!!!! Everyone very nice and helped me with everything.

Brian Davis

28 de ago. de 2016

Daniel was very knowledgable and wasn't pushy. He took time with me and helped me evaluate all my options. He stayed late after closing hours and made sure I was happy and understood everything about my truck before I left the lot.

Michelle Thomas

27 de ago. de 2016

My experience was absolutely great. My sales person Bradley was very helpful and encouraging.

Madmustang16

27 de ago. de 2016

Was called,emailed and text OTD price. I live 2 hrs away and drove to dealership. Then was told a different price by almost $5000. Was not pleased with sales service in any way.

Leslie Smith

25 de ago. de 2016

Fantastic, great experience. Took care of my car, great service

Tyler Gary

24 de ago. de 2016

Fast work and willing to help as much as they could I really enjoyed my service

Thomas Nangle

16 de ago. de 2016

Excellent service excellent price service agent who knows what he was doing

Jonathan Wise

5 de ago. de 2016

Derek was very helpful, knowledgable, and made the overall purchase a pleasant experience. He bestows a natural approach with customers, which allows him to be personable and one-on-one with his client. His demeanor and attitude creates a relaxed experience, which is always great when purchasing a new vehicle. I will certainly suggest and recommend Derek to anyone who is in the market for a new car, because I know Derek will do his best to make the experience a memorable and enjoyable one, and will also be committed to make sure the customer is satisfied with their purchase.

Angela Teague

2 de ago. de 2016

Attentive service without pressure. Was a pleasure

Mingchao Xiong

1 de ago. de 2016

Great Job! I'm so exciting to have a new mustang. That's my favorite car.

Ray Forcier

31 de jul. de 2016

Bradley Pemberton was a great salesman to work with. He was honest and upfront and I appreciated doing business with him.

Klbm91504

28 de jul. de 2016

I paid out right for a used 2007 Chevrolet Suburban for $15,831.84 and 3 days after the check engine light comes on within the 3 days and 4 times within 2 weeks.I find out after paying capital Chevrolet to check my truck that it's a Transmission problem and I have to replace it!!!!So I go back to them twice and I the salesman tries to help me out but his boss tells them since I bought it as is then it's all on me to take care of the problem now, and I'm just like wow that's bad Buisness and I haven't even had the car a full 30 days!!!I was wrote off like I'm nothing!!!

John Davis

23 de jul. de 2016

Staff was very professional and courteous. I was pleased with every part of this process.

Mrs. Howard

21 de jul. de 2016

I was given great service and my car runs great They also wash and vacuum my car.

Alvin Johnson

19 de jul. de 2016

As always, the very courteous staff did a super job, very satisfied

Walter Taylor

18 de jul. de 2016

I was expecting to be there a couple of hours but it was less than one hour

Jeffrey Sundblad

16 de jul. de 2016

Bradley Pemberton was really helpful with getting me the truck. I found the truck I wanted online. Bradley got back to me on an off day about it. I came down from Chattanooga, TN to get the F150 that I wanted at the best price I could find. Seamless experience.

Kyle Beard

16 de jul. de 2016

your staff was very helpful and really listened to us. We have bought our 2nd vehicle from yall now and really feel like you all care.

John Dutton

15 de jul. de 2016

Great staff, Great service that is be hard to beat. This place is serious about getting return business from its customers.

James Bossert

14 de jul. de 2016

oil change and 10 point vehicle check-up. service was exceptional and timely.

Wendy

13 de jul. de 2016

We had not had to buy a car in several years and was quite nervous about shopping for a new one. We found a Ford Edge on-line that we were interested in. The staff were wonderful to work with and went above and beyond to help us get the car that we wanted. We have already recommended to others to use Stivers Ford!

Lora Baker

13 de jul. de 2016

I arrived to my appointment on time. The service crew took my car in and I was out within the hour. The service was excellent and I would surely recommend it to my friends and family.

Faye Arthur

12 de jul. de 2016

I purchased a Ford Edge - Ryan Cole was an excellent salesman - very professional and very helpful.

Dale Sallans

4 de jul. de 2016

The salesman, Daniel Wait, was knowledgable, courteous, and patient. He was helpful in the decision but not "pushy or hard sell". Had he been, we would have walked. The real test will come when I need service after the sale. I am coming back for the simonize treatment on the truck and will better be able to guage Stivers after that experience. I forsee no problems.

Charles Bateman

4 de jul. de 2016

I was treated with great respect and kindness. The only disappointment I have is that it seems that I have to pay out-of-pocket $180.00 to get a second key made. I feel that Stivers Ford could easily absorb that cost on my behalf.

Mary Hudson

1 de jul. de 2016

Everyone was very professional. Everything was explained well.

Minivandriver816

28 de jun. de 2016

Best buying experience ever. Great customer service. I found the van I wanted on cars.com and they the deal worked out and it at the front ready for a test drive. Quick process!

James Brown

28 de jun. de 2016

I have had service 4 time with in 20,000 mile time. The first 3 times were so BAD. On my 4th trip, it was much better. If you continue the improvement I could recommend buying Ford from you.Jim Brown

2015 F250

27 de jun. de 2016

Great service with genuine enthusiasm. Also delivered on everything they committed to do. Well done!

Larry Limbaugh

27 de jun. de 2016

Daniel was very helpful and patient with me in picking out the perfect car for my family.

Lawrence Daniel

27 de jun. de 2016

I dropped my car off on Wednesday and heard nothing until I was prepared to call to get a status report the following Wednesday. As I was calling they called to let me know my car was ready. 1 week with no communication is not acceptable.

Sam Hatter

25 de jun. de 2016

The service was excellent and the staff was very professional.

Sherrill Waddell

24 de jun. de 2016

Work done in timely manner. Very helpful. Particularly please when my car was returned and had been cleaned.

David Pharo

23 de jun. de 2016

Everyone was friendly and helpful. They went through everything that they said they were doing.

Rene Llera

22 de jun. de 2016

Great servicegood experience".........................".........

W Stevenson

22 de jun. de 2016

Excellent service before unexpected to Texas for funeral.

Eric Langham

21 de jun. de 2016

vehicle was ready when promised. Was washed and cleaned. service was great and on time when promised.

D. Smith

21 de jun. de 2016

This was the seventh new car purchase for me to date, all of which were different brands with the exception of two. This, by far, was the best car buying experience. I will definitely buy from this dealership again as well as recommending them to others.100% satisfied with the entire experience!

Justin Rhodes

17 de jun. de 2016

2016 Explorer. The service and staff were all great throughout the whole buying process.

Mitchell Shores

14 de jun. de 2016

Great service. Very pleased. I would definitely use Stivers again.

Angela M.

14 de jun. de 2016

I purchased a 2016 Ford Explorer. I had a great buying experience and will purchase from Stivers again

Richard Hinton

13 de jun. de 2016

Got in and out in a timely manner . Staff helpful,friendly .

Dianna Etheridge

13 de jun. de 2016

They got me in and out quickly and washed my vehicle.

Kenneth Maddox

11 de jun. de 2016

Purchased a Ford Mustang and had a great experience overall. The salesman was very helpful and passionate in selling this particular car in general.

Charlie Ross Jr

10 de jun. de 2016

The service I received was above expectation. I have one word "Awesome!"

Elizabeth Mcewan

5 de jun. de 2016

Service was prompt, quick and well explained. People were polite and friendly and informative. I know nothing about cars, so I can only assume that the car was properly taken care of.Chairs are comfortable. I was offered water or coffee. I could do without all the televisions, but apparently no one else can..

Elaine Pace

3 de jun. de 2016

I purchased a 2016 Lincoln MKX December 2015. Mr. Jim McCain and Gerry Montgomery gave me excellent service. on May 25th I had problems with the throttle body which caused the engine to stop while I was in traffic on the interstate in Atlanta's late afternoon traffic. I called Mr. McCain to see if he could help me. He gave me instructions on how to restart the engine and after another engine stall I was able to make it home to Wetumpka Alabama. Mr. McCain called me during the ride home to be assured I made it home safely and also made arrangements to have my vehicle picked up from home and he personally brought me a loaner vehicle the next day. I can't say enough good things about the service at Stivers Ford. I always feel appreciated when I am in the office or call for service.

Tracy Roberts & Tommy Roberts

3 de jun. de 2016

The sales staff were very kind & helpful . The F-250 truck I purchased was just what I was looking for , and I searched every dealer within 150 miles. The price was great also !!

Stephen Lowe

1 de jun. de 2016

I purchased a 2016 Ford Explorer. The pricing at Stivers was very competitive and I received a fair value for my trade. My only negative was being able to find a vehicle in the exact configuration that I desired. All similar vehicles were loaded with high priced options from the factory that were beyond my tastes.

Lora Baker

31 de may. de 2016

I made an appointment online only to find out that the service department was closed when I arrived. However the Quick Lane Manager Mr. Cary Campbell did apologize for the system error and had his team to check my car. He was very helpful, he rode with me on a test drive so that I could point out my concerns. He and his team located what they suspect the problem to be and informed me that they were not equipped to handle it. He sat me down and explained what was going on. He gave me his card along with the card of Mr. Croskey the service advisor. Mr. Campbell ask me to contact Mr. Croskey about my issue the next morning. I thank him and his team for their time and effort. He is a great assist to your service department.

Burma Lomax

30 de may. de 2016

Jeremy was great! It didn't take that long. Restrooms were accessible.

Johnny Mcleod

30 de may. de 2016

I purchased a ford fusion and was very happy with the service. The staff made special effort to get me the best financing. I am very satisfied with my purchase.

Boderick Judge

25 de may. de 2016

This is my second Mustang that I've purchased from Stivers Ford. I really feel at home there.

Brandy Cox

24 de may. de 2016

2016 Ford Edge Titanium. Love the vehicle, great sales. Have purchased before from Stivers and will again.

James Farrior Jr

24 de may. de 2016

very helpful people - especially service guy (scott, i think)who took care of me, he explained repairs, went over in detail, made sure i was happy etc etc... service manager, jim even called to make sure i was taken care of ...

Alexandria James

24 de may. de 2016

I worked with Chris Mansel, he was amazinggg! Really helped me out! Would definitely recommend him personally!

Christopher Langston

24 de may. de 2016

I bought the car new from Stivers in 2013 and always had it serviced with the dealer.The service department is above and beyond any others I have dealt with.I fully intend to continue having the dealer service this car.

Betty Battles

24 de may. de 2016

the staff was great and the timing was impecable and i was not there a long time

Keigan Ross

23 de may. de 2016

The salesmen were extremely personable and helpful. They do a great job of helping you with throughout the process.

Jacque Coles

23 de may. de 2016

We had a great experience at Stivers. Not only was our salesperson extremely helpful and professional but also seemed to genuinely care about us as people and not just customers, which to me, speaks volumes toward his character. We will definitely be referring our family and friends to go see him.

Reginald

22 de may. de 2016

I experienced excellent service and the Ford associates were polite and engaging. No complaints at all!

Rich Hickey

21 de may. de 2016

Scott did a great job of ensuring everything was perfect

Cleon Barnett

20 de may. de 2016

The staff is always helpful and cordial. I love bringing my vehicle here. I believe that the price of their service is very competitive as well.

Edward Davis

20 de may. de 2016

I have recently purchased two ( 2 ) Ford Escapes - One for my daughter and the other for myself -All the people at Stivers Ford were very helpful - John Bowman and Randy Ritchie were the ones I dealt with and both were extremely knowledgeable about the product and very helpful in all that I needed - Would certainly highly recommend both of them - Thanks again for a job well done.Ted Davis

Anita Howard

18 de may. de 2016

My salesman was GREAT!! Best experience I have had with Stivers so far. He was very knowledgeable, no pressure, and a great person.

Rachel Camp

17 de may. de 2016

Very helpful in finding me a car that was affordable while I was out of the state.

Yolanda Graham

17 de may. de 2016

They did a good job of servicing my car even though they were very busy with a lot of customers.

Jessica Impens

16 de may. de 2016

I purchased my 2016 Ford Mustang from Stivers in Montgomery, which was a great experience. However, I live in Tallassee, so the first time I was to get it serviced I went to my local Ford dealer for "The Works", but the service was very poor there. The second time I needed service on my Mustang I went back to Stivers and was in and out in no time, despite them being very busy. Now I have learned my lesson and will only be letting Stivers service my new car.

David Burnett

16 de may. de 2016

My wife and I purchased a 2016 Ford Edge. Great experience all around at Stivers Ford, especially with our salesperson, Count Sippial. Count always made us feel like we were his #1 priority. We will definitely visit Stivers Ford again when we are in the market for a new vehicle.

Tyaunnaka Lucy

16 de may. de 2016

Great experience! Saleperson was very helpful. The sale went very quickly!

Thomas Mcghee

14 de may. de 2016

I had a great salesman. He understood what I was looking for and guided me to my new 2015 Ford Expedition. I am loving it.

Katoya Cain

11 de may. de 2016

I purchased a 2016 Ford Fusion and absolutely love my car!! The service was outstanding. There is a true meaning in customers being first and it definitely shows. The staff was very helpful. I would recommend everyone that I know to purchase a vehichle from Stiver's Ford.

Kuma Girdner

10 de may. de 2016

I purchased a Lincoln MKC. The service was excellent as always. Gary Montgomery is without a doubt, a first class salesman. He answers every question, including questions you didn't know you needed answers to as well. He helps you do an objective comparison between vehicles, even to explaining how your initial purchase would determine the vehicles re sale value when you're ready to purchase again. You can't beat that. Above all, he isn't pushy.

Alfreda Johnson

10 de may. de 2016

Great Customer service! They was unable to rotate my tires because of mechanical issues I needed to get tended to. Still had to pay full price even though that's the reason I purchased that particular package, but all in all it was great service...

Brooke Robinson

6 de may. de 2016

Rodney was a great help!!!Thank you for the service and great customer service

Georgia Porter

6 de may. de 2016

The people are friendly and very helpful Did not take very long for the service to be completed and washed and vacuumed it out.

Lasaundra Dyson

4 de may. de 2016

As always, they did a great job. They answer questions and help you understand what's going on now and what's coming up for your vehicle.

Charles Rambo

4 de may. de 2016

This was a big purchase for me -- I felt like the dealership understood that and took great care of me and helped me buy the truck I wanted and needed. I felt like I got a deal and Henry, the salesman, was excellent.

Kenneth Siddall

3 de may. de 2016

mustang gt good service very helpful

Jacquelyne Stinson

3 de may. de 2016

I purchased a 2016 Ford Fiesta with the assistance of an excellent sales person. He was very professional, knowledgeable, and patient. The assistance he gave me was on point and the assurance I needed to purchase a new vehicle. All staff I had the opportunity to interact with while purchasing my vehicle gave me feel of family and helped me tremendously. I would highly recommend Stivers Ford to anyone

Jeff

1 de may. de 2016

I purchased a new 2016 Lincoln MKZ. This was the 6th vehicle I purchased at Stivers Ford / Lincoln. The sales staff is always quick to respond when you enter the dealership , very courteous and professional never pushy . My sales Rep. Is Gary Montgomery , I have purchased all six of my vehicles from Gary and I highly recommend both Stivers Ford/Lincoln and Gary Montgomery I always have my car serviced at Stivers , the service department isEvery bit as excellent as the sales department. Eddie Stivers believes in customer setvice and it shows at his dealership

Sharon Short

26 de abr. de 2016

We purchased a 2016 Kia Soul from Stivers on Saturday April 23rd. The salesman and dealership was awesome. Specifically Derek Brown was great, he made sure everything was explained and clear before we signed anything and made the entire transaction very easy. Thanks again!

Reginald Moss

12 de abr. de 2016

My experience was very good with Stivers problem was fixed very professionally.

Angrymom

7 de abr. de 2016

I was called saying that I was approved for 25k car loan. I was assured that I was already approved .once I arrived I was told I needed a co signer. After giving them the information for a co signer I received a call saying everything was good and we could come sign the papers. Once there they said the car could only be in the co signers name because that's the only way the bank would finance. They refused to try to add me or try another car. It was a horrible, humiliating experience.

PEC 5710

29 de mar. de 2016

My wife and I just pitched a 2016 fiesta from Eddie Johnson at Stivers Ford ! We had been turned down at two other ford dealers . Eddie maid it happen for us just like he said when we first met !!

C. Allen

12 de mar. de 2016

I got a phone call from Kayla in the sales department telling me that I had been approved for a loan and that Stivers was currently running a 0 down special. I asked her what were the stipulations for the 0 down. She told me that I didn't have to worry about that, they'd ran my credit and I was already approved for the 0 down. I am fully aware of my credit situation and informed Kayla, that I would be making a 45 minute trip to get there and that I didn't have the available time or extra money to just make random trips to Montgomery, Alabama. She told me not to worry as long as my finances checked out that I would be able to leave with a car. I got there and sat down with Eric...after crunching some numbers he told me that I needed a co signer for the 0 down. I almost lost it. I had asked Kayla on 3 separate occasions what were the stipulations and she told me that everything was fine, completely disregarding the fact that I'd told her it was a 45 min trip there and back. Not only that after we left WITHOUT a car...I got an email from credit karma that Stivers Ford had done a hard inquiry on my credit!!!! Which caused my score to drop even further! After Kayla had told me that they'd already ran my credit! I called the sales rep that I was working with to voice a complaint...instead of him calling me back (which would have been the professional thing to do) he sent me a text! and then never replied to any of the questions that I asked. So then I called and ask to speak to someone in customer service, each time I called I got sent to a voicemail. So the third time I asked to speak to Mark Shearer who I am assuming is the head of the operation. I was told that he didn't except phone calls. Are you kidding me? So then the receptionist asked if I wanted to speak to Kayla or Summer? I told her Summer, I explained my situation to her and she said she would have someone named Eric call me back... no phone call.This is establishment is the worst kind!!!!! Someone just offered me money for the down payment as a late birthday gift, I won't be taking my money to Stiver Ford. Awful people.

speedy

25 de feb. de 2016

DEALED WITH GARY MONTGOMERY AND AFTER OVER A WEEK WITH SEVERAL TEXT HE REFUSED TO GIVE ME A PRICE ON A MUSTANG I WANTED TO ORDER CLAIMING HE WAS CHEAPER THAN ANY OTHER DEALER HE GAVE A PRICE FINALLY WHEN I TOLD HIM I WAS NOT CONSIDERING HIS DEALERSHIP HE WAS NOT THE BEST PRICE ANYWAY

Lee Ingram

5 de feb. de 2016

Purchased a vehicle for my 16 yr old daughter, and Eric could not have been any more professional and helpful in guiding us to make the right decision for her. We won't shop anywhere else, but at Stivers Ford!!

John Dutton

1 de feb. de 2016

excellent service and very friendly staff..................................................

Jamal Adams

1 de feb. de 2016

I had a great experience from the time I stepped on the lot. Henry Fitzgerald made sure my needs were taken care of.

Thomas Buce

1 de feb. de 2016

This is the 4th Ford we've bought from this dealer. Always a very positive experience. No pressure, we make up our mind and then the process is quick and easy. Drove our new Edge home, met all our expectations. We dealt with salesman Gary Montgomery again and highly recommend him to anyone in the market for a new vehicle. Also, it's the only place I've ever been where the salesman all act like a team, and help each other out constantly.

Felicia Wilburn

1 de feb. de 2016

The staff always goes above and beyond to help you understand what will be done with your vehicle and to help with anything you need.

Zabreena Bradley

1 de feb. de 2016

Very kind and knowledgeable salemen. Felt like the car chosen for me fits my personality. Very warm and inviting environment.

Donald Moore

1 de feb. de 2016

I own a 2010 F-150. My recent service at Stivers was fast and courteous.

Payton Tatum

30 de ene. de 2016

Quick Lane beats going to the service department for a scheduled service. Easy in easy out. The staff listens to the customer for their desires, makes recommendations, and responds accordingly. Does not seem to be lip service. Will keep coming

Charles Searles

30 de ene. de 2016

I purchased a 04 Silverado SS. The sales part of the deal was fine. There was wax on the roof of the truck thaty had to be wiped of. The finance deparet took a little longer that I think it should have for no one to be in front of us.

Charles Doucet

29 de ene. de 2016

Great service and no sales pressure for service items.

Stacey Mcnatt

29 de ene. de 2016

I bought a service package with my new vehicle and since then I've had two oil changes at the Quick Lane. I really don't think "Quick Lane" is the appropriate name for this establishment. Both times I've had an appointment for just an oil change and both times I've spent well over an hour there.... For JUST an oil change. The actual employees are super kind however, and very customer service oriented.

Kim Whitley

28 de ene. de 2016

I purchased a 2016 F150. Ryan was very helpful. He took great care of us.

Pamela Lowe

28 de ene. de 2016

Loving my 2015 CPO Ford Escape! We have previously bought 2 brand new Fords from Stivers and had a great experience. I am really pleased to say buying CPO was just as great. I test drove other cars at other dealerships but went back to my Escape because they could not compare. I never felt pressured or badgered by the salesmen to make a decision, which is important to me as i needed to do research and make sure everything felt right. Very pleased and have already told many people about our experience!

Steven Stanford

26 de ene. de 2016

Excellent customer service reps. The folks at the quick lane were very friendly and professional.

Marlene Shuford Hall

26 de ene. de 2016

I purchased a 2015 Ford Escape. The service was excellent! The staff were very helpful. My salesman was very informative, knowledgeable and friendly. I would definitely recommend he and Stivers Ford to family and friends.

Barry Connors

25 de ene. de 2016

2015 F-150service was excellentstaff was very helpful

Richard Deneve

25 de ene. de 2016

Very helpful. Friendly. Nice to come back to. I will come back.

Edward Watkins

25 de ene. de 2016

I thought my works oil change was thorough but it took two hours.

Charles Crommelin Monnier

25 de ene. de 2016

Derek Brown is the best!!! I bought a 2016 Ford F-150 XLT. It's the perfect truck for my needs. Couldn't be happier with the buying experience. Derek was excellent at helping me find the perfect vehicle for me and my budget. I would definitely recommend Derek and Stivers to anyone looking for an awesome experience.

James Rosser

25 de ene. de 2016

2015 Ford F-150 Lariat. As always, very helpful, responsive and friendly. Give me great confidence to trust my vehicle in Stivers Ford and their professional service providers.

Frank Gitschier

25 de ene. de 2016

The guys running the Quick Lane at Stivers Ford in Montgomery have got professional attitude and quality workmanship down to a science

Sheri Walker

23 de ene. de 2016

2015 Ford Escape S. Ryan Cole was very helpful and the buying experience was good.

Johnnie Edison

22 de ene. de 2016

Gary Montgomery went above and beyond to ensure my lincoln mkz was in order for delevery.

Moses Scott

22 de ene. de 2016

they did a good job and let me know of any problem that might happen in the future

Princess Bristow

21 de ene. de 2016

The service was great.The staff was nice and friendly.I felt like the most important person there great experience.

Maggrine Chambliss

19 de ene. de 2016

Great service and friendly staffs. Quality and very professional

Cynthia A Howtiz

19 de ene. de 2016

Oil change. With car wash and tire rotation. Great service. Quick. Friendly. Reasonable value.

C. Cunningham

18 de ene. de 2016

I will return for my service date because it is always a pleasant experience.

Wendy Burgans

18 de ene. de 2016

Carrey answered all my questions without any delays

Herbert Leverette

16 de ene. de 2016

Everything was perfect. I am very please with everything from the service to the car wash. The representive was helpful in explaining the service that was preformed.

Don Spivey

15 de ene. de 2016

It was very easy to drop the vehicle off, and the service was completed within 3-4 hours.

Henry Bailey

15 de ene. de 2016

everybody was very nice and i would like to thank you all

Winston Tew

14 de ene. de 2016

We purchased a 2016 Ford Explorer ruby red in color! The service was wonderful. Our salesman MJ took us on a tour of Stiver's facility. Not only was MJ helpful but everyone was most helpful. We would definitely recommend shopping at Stiver's for a vehicle to our family & friends!

Tish Macinnis

14 de ene. de 2016

My car is 2 years old and I really like the staff at Quick Lane. I always enjoy the ride with Frank.

Jim Bossert

13 de ene. de 2016

courteous, informative and efficient personnel. work was done in a timely manner and thoroughlt

Daniel

13 de ene. de 2016

Good dealership. John Bowman (internet sales) was a pleasure to do business with. I felt like he was fair and responsive to my request. We negotiated over text messages and phone and things were as promised when I drove 3 hours to the dealership. Only compliant I have was created by me. I live 3 hours from dealer so the distance was a problem. But, I got a very fair price so it made it worth it.

Patrick Dopson

13 de ene. de 2016

I had been looking at the F-150 for a while. I visited Stivers since they had a great selection of trucks. Bradley Pemberton was our salesperson and was very professional and easy to work with. His no-pressure approach was refreshing and made the buying experience pleasant. He asked what I was looking for and helped pinpoint the right fit for me and didn't try to upsale other options. He was very informative and thorough throughout the entire process. I shopped online prior to coming to Stivers and I felt that I received the best deal possible. The customer service was excellent and I would gladly recommend Stivers to my friends and family.

Stephanie Rogers-jackson

13 de ene. de 2016

New 2015 ford escape. Fastest purchase ever. Boyd did a great job, he knew I was in a hurry to get to work and didn't have much time to look. He had all my info and got the deal done. I arrived within a hour of closing and he got me in and out with all paperwork signed within that time. Thanks again for making this experience fast and easy. I will recommend Boyd and this dealership to others.

Jane Reeves

13 de ene. de 2016

I came in on my way to work -was the first customer in - they had me on the road in less than an hour! Staff was very courteous and caring.

James Phillips

12 de ene. de 2016

Service for my vehicle was very good/ Your staff was excellent and did the best they could for the problem that was created at another service center.

Robert Dotson

12 de ene. de 2016

I know the guys were busy, but it took 2 hours to get oil change and tire rotation. They might need more help.

Vincent and Karen Davis

12 de ene. de 2016

Purchased a 2015 Lariat from Stivers back in November, after about a week I noticed the chrome plating was pealing from the wheels. The service department was great in handling my concerns and rectified the situation to my satisfaction. Thanks Jeremy and the rest of the Stivers service team. I will be sure to spread this experience with my friends and co workers.

DColmans

11 de ene. de 2016

Service teams was courteous and prompt. Accepted into service as promised and completed without delay.

Marion Qualls

11 de ene. de 2016

The customer service was excellent as always. Unfortunately two days after the reprogramming the vehicle has started shuddering between when changing gears even to the point where it is shuddering in the from 3rd to 5th only smoothing out once it hits sixth.

Ryan Milsap

10 de ene. de 2016

I bought a Ford Escape. The service was great and my salesman was extremely helpful and very knowledgeable of the vehicle.

Linda Tyson

9 de ene. de 2016

My experience with Stivers Ford has always been great. Mr. Kerry Campbell is a great man, his Customer Service is excellent. As long as he is there I will continue to bring my car for any type of service. I will also tell all my family and friends to take their car there and ask for Kerry Campbell in the Quick Lane Department. I also purchase my car from Stivers Ford.

Walter Taylor

7 de ene. de 2016

Fast and friendly out faster than expected that's why I drive 50for service

Jacqueline Dean

7 de ene. de 2016

Outstanding customer service always impressed with the quick lane dept.

Ruthie Lewis

6 de ene. de 2016

I'm very happy about my vehicle purchase it's a 2015 Ford Focus. Stivers Ford always treat my daughter and I as family. Thank you Lewis's family

Lula Woodard

6 de ene. de 2016

The service is always excellent. Very courteous and helpful staff. It's easy to get an appointment and the work is done in a timely manner. I highly recommend Stivers and will continue to use them for all my service needs.

Blake Turner

5 de ene. de 2016

The people at Stivers were amazing to deal with, best car buying experience I have ever had. They went above and beyond to help my family get into good dependable vehicles at affordable prices, and they went above and beyond to show us they care about us as people more than selling cars. Great people!

Monica Hall Grecu

2 de ene. de 2016

I purchased a 2016 Lincoln MKX on December 23. Gary was such a great help. I will recommend him and Stivers to anyone I know.

Susan Wainwright

1 de ene. de 2016

Gary Montgomery was fabulous! He worked with me so patiently on everything about my new vehicle!

Esley Hubbard

1 de ene. de 2016

Ford F150. Service was great and staff was knowledgeable and helpful.

Richard Jackson

1 de ene. de 2016

My visit was good but I have one comment about your servicing of my diesel truck. When I asked if you top off my Diesel Exhaust Fluid, I was told there was an additional charge. I think it's ridiculous that you charge for this, since you top off other fluids. Also your competitors don't charge their customers. Just my opinion.

Harry B. Greene

31 de dic. de 2015

Cary Campbell did a great job getting me through the "THE WORKS" process at a very busy time of year and a very busy day. The long wait I experienced was my fault. Upon arrival I was informed that it would be approximately an hour and a half before they could get to my vehicle. It was only 15 minuets longer and I thought that was pretty darn close, considering all service bays were full during the full time I was there. Mr. Campbell was never still the whole time I was there and was pleasantly moving at warp speed to service customers and assist the service technicians as much as he could. I met Cary when he first came to Stivers and was very impressed with him .I still am his fan. I believe Cary and his service team are a tremendous asset to the Stivers Business Model.

Thomas Garrett

31 de dic. de 2015

Everyone was great. Did not vacuum carpets maybe because it was raining

Allen Kennedy

31 de dic. de 2015

I purchased a 2015 Focus. The staff was friendly and service was very good. My wife and I went to Stivers several years ago looking at cars and were not impressed with the salesperson. Our experience this time was very good.

Lucy Harper

31 de dic. de 2015

The staff was very helpful and friendly. Accommodated my schedule. Thumbs up to service department .

Lisa Burgett

30 de dic. de 2015

Awesome service. Had my car hand delivered to my work from out of state. Management and salesman were very attentive. They met and exceeded my expectations!! Love my ford explorer. Would do business with them again!!

Justin Boyd

30 de dic. de 2015

The did a great job. Very fast and courteous. Bought my truck from them and continue to get it serviced by them every 7.5k miles. They know how to take care of their customers.

Donald Schauber

30 de dic. de 2015

Entire staff was great. Hats off to Gary Montgomery for everything he did...outstanding!

Jacqueline Harper

29 de dic. de 2015

I took my car tp this dealership due to previous issues that still was not repaired. Used their loaner car and somehow got a ding in the door. They made me paymy deductible before they would release my car to me. My car is still not fixed and having the same squeeky brakes and has a jerking motion. This has been the worst dealership service. Also the service advisor Kasey is never available to explain repairs nor do I receive a receipt of what was done. This is the worst dealership in the world and I wil Neeeeeeeeeevver return to this place again and wont recommend anyone else tp go.

Elbert Jennings

25 de dic. de 2015

We purchased the 2016 Escape SE; very pleased with the vehicle. The sales staff was outstanding and actually walked away with a smile on our faces.

Hugh Stinson

22 de dic. de 2015

My experience was very helpful and informative. My family and I came to Montgomery to pickup our daughter from the airport and decided to stop by the Ford Auto Dealership to just look around.When we meet the salesman he was so friendly and helpful that we were able to decide to buy a Ford F-150 and I am in awe of my truck and all the technology and systems in the truck. I am smiling all the time which means I am well please with the service I received from the salesman and the staff. Thank you all!

Timothy Muttersbaugh

22 de dic. de 2015

f150 supercrew oil change and tire rotation fast service polite staff fair price

Isaiah Flowers

22 de dic. de 2015

Professional and courteous service. Oil change was timely

Ladonna Brown

21 de dic. de 2015

I brought my truck in for an oil change without an appointment. Was greeted promptly and given a ride back to my residence within 30 minutes of arrival. Was picked up from my residence around lunchtime and my vehicle was serviced and ready to go. Checkout was a breeze and follow-up maintenance services were referred to me for my vehicle. Good service all the way around.

Kelly Andrews

18 de dic. de 2015

After shopping around for a new vehicle for weeks, I found the SUV that I purchased online. My salesman Henry Fitzgerald was the best salesman I have ever worked with. He listened to me and directed me to exactly what I wanted. He explained in detail all of the features of the vehicle and although it was pouring rain outside, he was very patient with me as I made my decision. Henry is the reason I chose to buy from Stivers Ford instead of Long Lewis. If all of your sales staff are like Henry, I have no doubt that your dealership will continue to be successful. I purchased a 2016 Ford Escape and I am thrilled with the vehicle and my salesman !

Sherman Stafford

18 de dic. de 2015

I have almost always had a great experience at Stivers, and the staff has mostly been helpful. I had a couple of bad experiences, but those were handled quickly and to my satisfaction.

Jesse Menefee

17 de dic. de 2015

Great service facility. One small problem,the waiting area. Compared to the other facility,we moved from a movie theater to a sardine can. Great service personnel (smile and attitude) after service cleaning (great) .. Glad to spread the word on the place....

Vanessa Hill

17 de dic. de 2015

Rodney, was very helpful and professional. He got my ford exp in, looked at and called me right on back to explaine the problem.

Eric Huggins

15 de dic. de 2015

Service was quick and friendly. Made sure the vehicle was cleaned and ready to go upon my return. Stayed after hours to complete my purchase.

Danny Hunter

15 de dic. de 2015

great job guys, thanks for repairing my vehicle in a timely manner. I am enjoy my new truck ,but we still have a couple of issues to deal with.

K. Beard

15 de dic. de 2015

Anytime I visit your service department I am treated like I am important and with kind behavior! As well, I always can trust that my vehicle will be repaired properly!

Nancy Gray

15 de dic. de 2015

It was a great experience. Our Mazda is great and the staff was awesome.

Chase Summers

13 de dic. de 2015

I just want to say that I had a bad experience with this dealership that I'm very disappointed in. I was told that I was already approved for a loan for up to $25,000 and just needed to bring in a current check stub and copy of my id. I did bring that information in however found I needed a co signer. I then mentioned that I did not have one but had money to put down. I gave the amount that I can put down and simply wanted to find a vehicle within that price range to determine what I would be looking at as far as my monthly payments. The salesman said he could not do anything until I had the money on hand because the car may be sold by the time I came back which I fully understood. I only wanted an ideal based on the amount I mentioned for my down payment because I had to travel from out of time. I was even willing to put down more with my down payment but after this experience I have been turned off and will take my business elsewhere. The salesperson I dealt with was Mark Shearer and I plan to let as many people as I can know about the way that I was treated when I was under the assumption that everything was already approved and caused me to waste my time and gas by not even being given an ideal of how everything may work out.

Patricia Simmons

13 de dic. de 2015

I have the Lincoln MKX. Your employer working the counter that day was absolutely wonderful. Very friendly and efficient. Service is so much better since the quick serve oppened.

Barbara Smith

13 de dic. de 2015

The service manager was out standing#10.I arrived at 7am they was on it 10 min later and he kept me informed with the progress on my F150

Joyce Ferguson

10 de dic. de 2015

I purchased a 2015 Kia Rio and I'm very satisfied with my choice of vehicle. The salesman ( Shawn Blue and JC Bowman) was very nice and helpful with helping me with my selection. I want to Thank everyone at Ford Stivers for being patient and working hard to ensure I was satisfied with my Kia Rio. The staff has excellent customer service and I am very ellated to have done business with them.

BG

8 de dic. de 2015

I bought a Ford Fusion from them! They were very helpful and kept communication with me during the entire process of buying my car. They also provided many details about the history of my car!

Howard Straulin

7 de dic. de 2015

I brought my town car in for a scheduled maint. appointment. the car was done to my wishes plus I was very pleased with the customer rep and his timely updates. See you next visit and possibly purchase a new car.

Venessa Watkins

7 de dic. de 2015

Purchased 2012 Mazda Speed3 in May 2012. Service is good. Not happy with quality of interior of vehicle. The "supposedly" leather seating surface of driver's seat began deteriorating just over one year of purchase.

Amber Moncrief

7 de dic. de 2015

I purchased a 2016 Fusion and it was a perfect experience for my first new car purchase!!!!!

Jay Radzavicz

6 de dic. de 2015

Stivers Ford was excellent from start until end in my buying experience of an F-150 XLT 4x4. As a Florida resident, I searched the entire southeast region for the precise truck I wanted at the best price. Stivers big inventory allowed me to find the truck with all the options that I wanted and their price beat the competition. A.J. McKichen was my first contact person and he gave me all the information I asked for on the phone with thoroughness and honesty. Hunter Hecht was my internet contact and he was able to give me every detail about the options and prices. Hunter always responded immediately to my many questions. We reached a price and model agreement on the phone - and after traveling 400+ miles to get my new F-150, there were zero surprises and Stivers delivered exactly as promised.Thank you Stivers Ford. You run a quality shop and I will be back in the future!JaySt. Johns, FL

Dorothy Burks

4 de dic. de 2015

Staff was very friendly and took care of my concerns regarding service on my car. Car was serviced to my satisfaction.

Dewey Mixon

4 de dic. de 2015

Well pleased with the salesperson and finance manager was great. Very informative and well versed on the vehicle we purchased.

Bently Edwards

4 de dic. de 2015

I bought a 2016 Ford Fusion..Tyler Taunton went out of his way to help me and give me a deal I was comfortable with,great service from all of the staff

Alice Murphy

3 de dic. de 2015

Great service! Very efficient! I used the express oil change. They took me on time and started ane the car immediately and I was out of there in no time at all. The service at Stivers has always been the best!

Brelinda Webster

2 de dic. de 2015

Service was prompt and professional. I would recommend to others.

Charles Austin

2 de dic. de 2015

The Place was very clean andThe staff should get a 10 also.

Michael Handley

1 de dic. de 2015

I've purchased several vehicles from your dealership. My most recent experience was shaping up to be the hands-down best: friendly and knowledgeable salesman, great car at a great price, decent offer for my trade, and an outstanding and lightning-fast closing with the finance guy. I was ALMOST in and out in two hours. They brought the car around for delivery at 3:40 p.m., but the detailers had missed the protective chrome film over the window accents (which I'm told should've been removed before the car ever hit the lot). One hour and 20 minutes of my pacing the showroom/sidewalk later, the car was ready. The mirrors were terribly smudged with fingerprints, but the shop was closing and I was NOT going to stay a minute longer. This is why I can give only four stars and a 9. Somebody out back fell down on the job. Everyone else is to be commended.

Sydney Gunderson

1 de dic. de 2015

2016 MKX - service (Kacie Smith) and staff (Gary Montgomery) always go above and beyond

Stella Ray

1 de dic. de 2015

I have a very pleasant experience each time I take my vehicle in...

Pamela Hattemer

30 de nov. de 2015

I have had my 2016 MKC for only a month when a crack showed up on the windshield. Gary came and got my vehicle and had it tested and confirmed it was a defect in the windshield. Casey sent someone out to put my windshield in at my home. My experience was great.

Aretha Boulware

30 de nov. de 2015

Ford makes sure you're satisfied with your service and they go an extra mile if they have to to make the customer happy

David Jacobs

30 de nov. de 2015

AJ was good to work with, no pressure. That help make the sale

Rk Smithley

28 de nov. de 2015

Great salesman, young man (Boyd), who was new, but friendly, knowledgable and thorough. Clearly a hard worker and truly interested in answering our questions and making sure we were happy. We were very satisfied with the whole experience and highly recommend Stivers Ford and Mr. Boyd Causey.

Mark Mills

25 de nov. de 2015

Regular warranty maintenance on a 2013 Lincoln MKX. I was treated vert nicely. The service work was done in a timely manner.

Lula Woodard

24 de nov. de 2015

I alway get excellent service and find your staff very easy to deal with. Your prices are extremely competitive also.

Patricia Carter

24 de nov. de 2015

Great!!! Was recommended by a family member. They own a M K Z they love very much. Thanks Stivers Ford, love you guys!

Karen Whitaker

24 de nov. de 2015

Stivers Ford truly knew what they were doing when they brought Mr. Count Sippial on as a team member. Count was not just trying to make a sale to us he truly seemed to want us to be happy with our purchase. I am very pleased with my Ford Edge, and would give Count a 100+ rating!! Thank you.

KK

24 de nov. de 2015

Bryan was excellent, while obviously, he wasn't feeling well! Only because I'm a nurse, I wanted to stress that observation. Will be going back in the future.

Whirlee Pringle

23 de nov. de 2015

This is my 3rd automobile I have purchased from you. The salesman was very polite and helpful.He gave me all the help I needed.

Sean Klaetsch

23 de nov. de 2015

Super fast service, very polite staff and Cary the Manager even fixed a warranty issue I had. They went out of their way to make it a great experience.

Hyeon Kim

22 de nov. de 2015

I was very satisfied with a quality of the service there. I will definitely come back whenever I need to.

Nancy Phillips

20 de nov. de 2015

I always have great service here. The guys are helpful and knowledgeable. Takes a little longer than quick lube but well worth the wait.

Ronald Williamson

20 de nov. de 2015

Your dealerships has always been helpful when it's come to the needs of my new cars I have bought from y'all. You have done a good job with service my vehicles.

Yolanda Graham

19 de nov. de 2015

Rodney scheduled my safety recall and returned my car to me as promised. I have 1 2013 Escape. He told me of other recalls I have that I wasn't aware of and told me what the recalls were. Glad to have Rodney back.

Sandra Kelser

19 de nov. de 2015

When we arrived at the dealership and entered the building, we were immediately greeted and offered assistance. Shawn Blue became our salesperson. Hewas very easy to relate too, and very accommodating. We purchased a Lincoln MKC and are totally in love with our vehicle. Looking forward to many years ahead as a Lincoln owner.

Matthew Copeland

18 de nov. de 2015

As a first time buyer, I was pretty nervous considering the stereotypes about car salesman. Shawn Blue was absolutely professional, friendly, and helpful in every step of the way. He took me step-by-step, never pressured me, but was persistent. In my job, persistence is a positive thing, and I respected that. I definitely feel like I would come back to Stivers for my next purchase.

Mary C. Fuller

18 de nov. de 2015

My experience was very enjoyable. The Sales person was very kind and patience. He showed me several different automobiles so that I could choose. He took time to demonstrate the auto. I did'nt feel rush.The finance officer was also very helpful.

James Howard

18 de nov. de 2015

I purchased a 2016 black Ford Mustang GT. The service at Stivers Ford in Montgomery was excellent! The staff was very helpful and answered all of our questions.

Andrew Moseley

17 de nov. de 2015

I had my oil changed a quick lane my service was excellent as always the staff are friendly.

Jordan

17 de nov. de 2015

Sonny was excellent. Friendly, personable. Great all around.

Karen Riley

16 de nov. de 2015

Terry your service advisor was vey helpful. He has a great attitude. Give him a raise.

Stephen Mahan

15 de nov. de 2015

It was a simple purchase which is what I wanted. The sales person found the car I wanted.

Don Strickland

13 de nov. de 2015

I bought a 2015 f-150 lariat pickup truck. It's a beautiful truck and it's loaded with all the options available. Have had no problems however I've only had it for about 5-6 weeks. I did get a recall notice in the mail dealing with the adaptive cruise control. I immediately scheduled an appointment and went in to have it fixed. Drove home and on the way discovered that I no longer had cruise control. Contacted the service department, took it back and they put the adaptive cruise control back to the default setting and removed the recall program. Will have to wait until Ford manufacturing comes up with a new fix for the recall. However the service and friendly helpful personnel at Stivers Ford was above reproach. It was a good experience.

Antonio Mathews

12 de nov. de 2015

It's always a pleasant experience getting my mustang serviced. These guys are friendly, knowledgeable, thorough with their inspections, and helpful in getting the best deal possible for their customers.

Mark Motes

12 de nov. de 2015

I was shopping for a Ford Explorer and live in Troy, I shopped the Ford dealers within 50 miles in all directions. I had came to Stiver's first and had a good feeling about my visit but I wanted to shop around to compare my options. During that time I was kept in touch by my salesperson but not bothered. After looking around at all my options I kept coming back to Stiver's. I had offers on the same vehicle from other dealers but the best offer was with Stiver's. I set up an appointment to come in and try to work a deal for the car. The whole process could have not gone any better. I got what I thought was a fair price, the salesperson was fair and honest, checked to see about my best interest rate and I bought a car. Then to add more value, because of my good credit when I met with the finance manager we were able to get me a lower rate, add the extended warranty package to my purchase and not raise my payment. I would highly recommend my salesperson, finance manager and Stiver's Ford to any one looking to purchase a vehicle.

Daniel Stevenson

11 de nov. de 2015

I always receive fast accurate service from Stivers. I love the car being washed as a part of every service, and Carey and his crew are top notch!

Timothy Muttersbaugh

11 de nov. de 2015

f150 supercrew, came into buy extended warranty and service was great just like when I bought truck last year

David Golson

11 de nov. de 2015

I recently purchased a Ford Explorer. My salesperson, J.C. Bowman, did an excellent job. He was most helpful with making a deal that fit my budget. When we got with Tim Dickerson, the Finance Director, he helped me with financing through Stivers Ford. My whole experience was first class and I will certainly recommend Stivers to my friends.

Doretha Smith

9 de nov. de 2015

I took my 2014 Mazda 6 in earlier in the year because I had brake issues. They determined it was the rotars. The dealership said it was the worse case they had seen, however; they straightened them out and told me if I had issues before I got to 36,000 miles to bring it back in, I did. I took it back with shaking and it was the same problem, this time they replaced them. My car seems to be driving much better.My, service in not complete, I am waiting on the seat cover for the front drivers seat, it in on international back order according to the dealership. Rodney was my service rep.

James Armstrong

8 de nov. de 2015

I bought a new F150. Service was great and they made the process very simple.

Sexiemomma

6 de nov. de 2015

I gots a call saying I was aproved for 25,000. I was nervous because I don't have best credit cause of devorce. However, when I got there the staff was good. They treated me with respect and listened to my needs. I'm a single mom with 3 boys so I need something with third row seats and they were able to help. They worked with me on getting my payments to somethin I could aford. I'm very happy with my new SUV and I will go to Stivers again when it's time for car.

James Perry

5 de nov. de 2015

Outstanding turnaround time, friendly and knowledgeable service! I will be a repeat customer.

concerned customer

5 de nov. de 2015

Called me saying I was approved for 25,000 with 0 down.. Lies, lies, lies, I get there and he tells me I need a co-signer. What a waste of time. They should be ashamed..

Robert Todd

4 de nov. de 2015

Everything went well, except of one small problem that was quickly corrected.

Edward Davis

4 de nov. de 2015

The service I received was curtious, friendly and professional . The representative showed genuine concern In helping me resolve my issue. They went out of their way to make sure I was satisfied and provided suggestions That would get my vehicle in the best operating condition.Very satisfied with the service.

Judy Ruffer

3 de nov. de 2015

Professional and fast service nice waiting area will come back when car needs to be serviced

Mazda Loyal

3 de nov. de 2015

The only compliant I could have was that I was not kept informed as to the status of vehicle repair. Otherwise everything was great.

Larmek

2 de nov. de 2015

The experience was a delight. We came in, found what we wanted and the rest was smooth sailing. I would recommend anyone there, for the same excellent customer service I was shown.

Tori Hardy

2 de nov. de 2015

Everything was wonderful. I couldn't have requested better customer service. Everyone was nice, friendly, and made my visit very welcomed. All I can say is keep up the good work and I will be shopping with you guys again.

Autumn Kocher

29 de oct. de 2015

We purchased a ford escape and a ford fusion. Got great trade in value on our cars and received great service.

Alicia Howard

29 de oct. de 2015

The problems I had started back. Lately the jerking was not a problem. Fords are the best cars to me. The service was excellent.

David Filgo

29 de oct. de 2015

Very efficient on every front. I got in and out quickly which is important to me. Aj and josh were great and worked well to make me happy.

John Hopkins

28 de oct. de 2015

We basically purchased a 2016 Ford Mustang through the internet service and was able to negotiate a price and receive a quote from Mr. Hunter Hecht. Upon arrival at the dealership, the vehicle was all ready to go and Mr. John Jackson was extremely helpful in providing information about the purchase and showing us features of the vehicle. Everyone on the staff was very helpful and friendly, however, we were a little disappointed that it took almost 2 hours after the deal was made to get in with the Finance Manager. Mr. Joshua Browning provided expedient service in securing the loan once we where in his office. Overall, the experience was really Great!!!

Georgia Porter

28 de oct. de 2015

I believe in great customer service and Stivers Ford really provided a great customer service experience for me and my daughter. They listened to my concerns and worked with me on getting the car I wanted. Well, definitely return.

Laura Scott

27 de oct. de 2015

I had an amazing experience when taking my car to Stivers. Rodney is such a asset to Stivers. He puts so much passion into his work it really shows how much he loves his job! He goes the extra mile for the customer when most people wouldn't and his attention to detail is immeasurable to anyone else! I will definitely bring my car back because of Rodney!!!!

Christie Lysdale

27 de oct. de 2015

I am always thrilled with the service and staff at Stivers Ford

Kuma Girdner

26 de oct. de 2015

2012 Explorer - Service was excellent as always, no problems at all. They kept me updated on how soon my truck would be ready. You have a great staff.Thank you

Joshua Durst

26 de oct. de 2015

RYAN COLE DID A TOP NOTCH JOB. MY LOCAL FORD DEALERSHIP CLOSED IN 2005 SO I TRAVELED UP TO MONTGOMERY TO STIVERS AFTER SPEAKING WITH RYAN ON THE PHONE. I VISITED YOUR DEALERSHIP TO PURCHASE ONE VEHICLE AND AS A RESULT OF HIS PROFESSIONALISM AND COMMITMENT TO ME A AS CUSTOMER, MY WIFE AND I ENDED UP PURCHASING 2 BRAND NEW VEHICLES FROM YOUR DEALERSHIP. HE IS A FANTASTIC MEMBER OF YOUR SALES TEAM AND I WILL MAKE SURE HE IS MY FIRST CALL WHEN I AM READY TO PURCHASE AGAIN.

James Holley

24 de oct. de 2015

I enjoyed working with Mr. Derek Brown at Stivers Ford in Montgomery, Alabama. He was recommended to me by a friend who had purchased a four wheel drive F150 from him about a year ago. After I contacted Derek, he made me feel important, was respectful, energetic, and very knowledgeable about the vehicle I was interested in purchasing. He and I conversed on the telephone several days before I had the chance to meet him in person and he listened carefully to the specifications that I wanted in a four wheel drive F150. He stayed in touch with me by telephone and email to keep me informed of trucks meeting my specifications in stock and on the way to the dealership. I would recommend Mr. Brown to anyone interested in buying a vehicle and would be happy to share my experience with anyone also.

Edward Hughes

23 de oct. de 2015

Oil chg. took about an hour...a bit long. I do like the tire rotation & wash & vacuum so will continue to come.

William Roy

23 de oct. de 2015

We went to look at used cars but when the ones we were interested in were not available reluctantly we looked at new ones.Ryan Cole our sales consultant was most helpful and after deep discounts we left with a 2015 Focus. Very satisfied with the overall experience. Thank you Ryan for help and knowledge!

Gerald White Jr Jr

22 de oct. de 2015

In and out on time. Good coffee. Area clean and neat

Rob Arnett

21 de oct. de 2015

I purchased a 2015 Ford F150 Lariat. My sales representative did an outstanding job. I visited the dealership at least 4 times and test drove multiple vehicles before making my purchase. The sales representative was patient and worked with me to get the right vehicle at the best price.

Sean Klaetsch

21 de oct. de 2015

Salesman Derek Brown was great! He went out of his way to help me find a great truck with everything that I was looking for.

Sydney Gunderson

21 de oct. de 2015

2016 MKX, Gary Montgomery is by far the best car salesperson I have ever dealt with. overall service was excellent and everyone was friendly/courteous.

Christopher Glover

20 de oct. de 2015

They call you to come get a vehicle but they don't back there stuff up! Their staff doesn't even know what kind of vehicles that have on the lot they are a joke and if anyone ever go there prepared to get petroleum jelly

David Peden

19 de oct. de 2015

I brought my vehicle in for service. The staff were friendly, even to the point of brewing and serving me a fresh cup of coffee. I asked that the crew refrain from washing the car, because it has decals and must be washed by hand. They followed those instructions, and vacuumed the interior only. After the service was complete, the staff reviewed my vehicle's stats with me to make sure that I was aware of how it is using fluids and brake pads and the like. This is my second service at Quick Lane, and I do recommend it.

Jason Olone

18 de oct. de 2015

2015 F150 XLT Black. Great representative. Eric was phenomenally impressive. I drove past 4 dealerships to go here. Gave me a great price. 100% professional. The finance guy was great also. Found me a lower interest rate and saved me an additional 1500 from interest.

Anita Boyle

16 de oct. de 2015

Service and courteous staff in all regards. Derrick brown and Eric O'Grady were both very accommodating, friendly and professional.

Rick Carter

15 de oct. de 2015

I bought a 2015 F150 a couple of days after making an offer on a a different model at your dealership. My sales representative continued to work with me even after we couldn't make the first sale happen.

Judith Nall

14 de oct. de 2015

Always fast, Everyone is always very helpful. I am very glad I bought the extra service contract.

Brenda Hobdy

14 de oct. de 2015

Gary Montgomery was my salesman when I bought a 2013 MKX. He was very helpful and informative. My latest experience at service went very well. Kacie was my service adviser. She took great care of me.

Gabriel Hunter

13 de oct. de 2015

After purchase of lincoln and the customer service i received wanted to stay with lincoln

Jordan Kendrick

13 de oct. de 2015

2012 GMC Sierra. Great service. Wonderful people. Everything was explained in detail to me.

Joseph Neil Williams

13 de oct. de 2015

Richard Bisso was great, did what he said he would do and made a good deal on both vehicles I bought. I am enjoying my new truck as well as the one I got for my employee.

Dawn Williams

13 de oct. de 2015

Easy process, great service. Would highly recommend.

David Coulson

2 de oct. de 2015

Stivers Ford provided an excellent car buying experience. Everyone I dealt with from the receptionists to the sales manager went out of their way to help me. The floor manager Shawn Blue, the sales manager Steve Roloff and the finance director Tim Dickerson were courteous and professional throughout the process. I especially want thank my salesman John Jackson who delivered on his word and always followed up. He gained my trust and made it possible for me to buy my 2015 Mustang and have it shipped 2400 miles to Reno, Nevada. Stivers Ford's unbeatable prices caught my attention, but it was their incomparable service that sealed the deal.

Susan L

28 de sep. de 2015

Everyone was so friendly and accommodating. The service guy was very nice and even add me a cup of coffee. They were quick and efficient. Best treatment I have experienced in an automotive service dept!

Rodrick Grant

28 de sep. de 2015

I was very pleased at how my Sales Person Shawn Blue didn't give up on the sale and worked vigorously to get a deal done that was satisfactory on both sides.

Kristopher Morin

27 de sep. de 2015

Salesman (Gary) was extremely helpful and was able to get the purchase I wanted for the deal i was looking for. Thanks. Review of repairs is pending.

Elijah Marion

27 de sep. de 2015

outstanding services on all parts, I would highly recommend Ford service to all my friends and family for purchasing a new car.

Elaine Pace

26 de sep. de 2015

I purchased a 2015 Lincoln MKX in December 2014. I had some issues with receiving a health report. The service manager Jim McCain and the service writer Kacie Smith gave me 110% of their time and service. Would recommend the dealership and give them an excellent review

Dean Mackey

25 de sep. de 2015

The service was very well done and I enjoyed the experience. The manager went well beyond to make sure the services being performed were explained clearly. Will be my future stop for services required with any future needs.

Bobby Holmes

23 de sep. de 2015

I worked with Gary Montgomery, Henry Fitzgerald and Tim Dickerson they were all very friendly helpful and knowledgeable. In the purchase of my new f150, my only disappointment was the trade in allowance on my Nissan frontier.

Debra Fleming

23 de sep. de 2015

My vehicle was serviced in a timely manner. The staff was excellent in getting my car in and out. They were friendly and informative about the service on my car and maybe some future repairs. I will return to again to have my T-Bird and Edge serviced.Thanks

James Mcelroy

23 de sep. de 2015

I LIKE MY MKX,I THINK I GOT A GOOD DEAL. SO WE ARE HAPPY WITH OUR CAR.

Nathan Forrest

22 de sep. de 2015

We purchased a 2015 Ford Fiesta. The service was great and all the staff was very friendly, courteous and helpful.

Thomas Turnage

21 de sep. de 2015

purchasing a new car is never fun, however the knowledgeable and friendly staff at stivers made my experience much better than I had anticipated. thanks john bowman for patience and time that you spent with me and my nephew sincerely,thomas turnage

Gary Whitworth

18 de sep. de 2015

2015 Ford F-150 Reg Cab 4x2 XL.Great buying experience.The dealership staff was great and very helpful.

Selam Gebru

18 de sep. de 2015

I bought Mazda CX-5. Everyone was very helpful and answered all the questions I had.

James Ingram Sr

18 de sep. de 2015

ON 9/17/15 TOOK MY FORD ESCAPE IN FOR AN OIL CHANGE THEY WERE GREAT ON TIME FRIENDLY AND KNOWLEDGEABLE THANK YOU TO MR.CAMPBELL

Frederick Lieder

18 de sep. de 2015

Vehicle brought in for a major recall. Took longer than originally quoted, but all personnel were friendly and kept me informed. Coffee was good, but some snacks would ease the long wait. The car wash was a surprise, and most appreciated.Fred Lieder

Richard Bollinger

18 de sep. de 2015

The staff was every helpful. Service was good. I drop off my vehicle in the morning but they never call me to let me know that it was ready.

Todd Anderson

17 de sep. de 2015

Manager welcomed me and was very nice (Kerry?) the level of service he provides is why I continue to purchase my tires and do oil changes at Stivers Quick Lane. I would get faster service elsewhere but Zstivers makes me feel appreciated and welcome which is very important for me. I will pay more and wait longer when a business provides this level of service.

Richard Bradford

17 de sep. de 2015

Stivers Ford provided excellent service. I purchased a Ford Fusion. I am very pleased with the vehicle. From helping me find the right car for me and my family, to follow up leading up to the sale, Ryan Cole was knowlegable, friendly and helpful during the process. Checkout was easy and efficient. I am real darn proud of my Stivers Ford.

Lashuana Taylor

16 de sep. de 2015

I purchased a 2013 Fiesta. My experience was excellent due largely to the professionalism of Count Sippial. A positive and helpful attitude was displayed by Mr. Sippial through every obstacle that I encountered. I will recommend Stivers Ford based on the customer service provided by Count Sippial.

Jacqueline Latimore

16 de sep. de 2015

I took my 2011 Ford Edge for it's regular oil change. The cashier was extremely helpful and courteously. They had coffee ready for us while my Suva was being service. It took about 35 minutes to service and watch my car, and yes I said watch and vacuum. They were great!

Christine Murphy

16 de sep. de 2015

Ryan was awesome, he and the mustang are the reasons i kept coming back. I was up all night but Ryan made me want to come back. I absolutely love my car, it is so much fun to drive and yes i will be back when and if I need another car. I would recommend Ryan as a sales person to deal with to any of my friends who are looking for a ford, he is very easy and pleasant to deal with he makes it easy and fun. I want to thank Ryan for making buying a new car a pleasure. Thank you all so much.

simplyme2015

16 de sep. de 2015

I was contacted my a rep from the dealership saying that I had been approved for up to 25000.00 loan with 0 down and all I needed to do was bring in my id and proof of income. I spoke with the rep 4 times to confirm that when i came it was not going to be any gimics and that I had been approved without a co-signer. She verified everything and as soon as I arrived the first thing out of the sales rep mouth was i need a co-signer it was a requirement of the bank so i wasted a 2 hour trip over there and back then they only had 1 vehicle i could get and they did not seem interested in helping me get something i would like to getting a vehicle without a co-signer. I procedded to take the vehicle home and return it the next day with hopes of working out something. When i arrived my sales rep was gone for the day and I had brought someone to co-sign with me but since no one cared to follow up with me or wait for me to get there i will be taking my business elsewhere. Not professional at all.

Stephen Mcdanal

15 de sep. de 2015

The staff was friendly and courteous. The wait was reasonable and I don't have any complaints. I put very low mileage on my F-150 so I have to have it serviced based on the months rather than the mileage. It is the first vehicle that I have purchased from Stivers so the quick lane process is still new to me.

David Williams

15 de sep. de 2015

2015 F 150 Crew cab. Very helpful. Everyone was very professional. Visit was good

Devery Robertson

15 de sep. de 2015

Everything was perfect, done on time and service is great as usual!

Kenneth Denham

14 de sep. de 2015

The service has been Great! I will buy from them again.

Jacob Wright

14 de sep. de 2015

I bought a Mazda 3 hatchback. The person that helped me was Eddie and he was very knowledgeable about the vehicle. The week prior to buying the vehicle he let me test drive the Mazda and informed me about all the features that it had. The buying process was quick. It was the first time I had bought a new car and everyone involved made it an enjoyable experience. They were willing to work with me to get the car at a good price. I will more than likely buy another Mazda, if possible in the foreseeable future, from Stiver's Ford again. If anything, I will definitely recommend them to any of my friends that are looking to buy a new car.

Donald Binns

12 de sep. de 2015

Great experience, Shawn did a great job! I do need help loading cell phone contactsDon

Frank Gitschier

12 de sep. de 2015

My dealings this time was with Quick Lane and it was very positive

Boyce Sutherland

11 de sep. de 2015

Slow in letting people known statistics of their car

Timothy Cooper

11 de sep. de 2015

could not have had a better experience buying a car!

victor

10 de sep. de 2015

Everyone is nice. And I really enjoy buying car in this store.

Christopher Palmer

9 de sep. de 2015

Gary was very helpful and made sure I was informed throughout the process.

Dwight Elliott

9 de sep. de 2015

Had a great experience buying my 2015 Ford Taurus. Came down from Birmingham due to the priceand finding the right car. The salesman Mr.Jackson was nice and helpful. Will definitelyrecommend to friends. Dwight Elliott

Gary Stlaurent

8 de sep. de 2015

Ford Escape 2016, Service was Excellent and the staff was very helpful.

Debi

8 de sep. de 2015

We purchaed a 2013 ford fusion on 9/5/2015. We had visited 3 other car lots that morning and no one came out and asked us if they could help. We even got out of the car and walked around and passed salespeoples at the other lots. we drove up and had just gotten out, when your sales person (Justin) asked if he could help. we told him what we were looking for and the price range. He pointed out many vehicles that met the criteria and we made a selection. The service and staff were most gracious and offered refreshments, as it was during the lunch time. We will come back for our next vehicle and have found a service place we will bring our vehicle issues to. thank you all for your wonderful service.

Mildred Byrd

8 de sep. de 2015

Love this place!!!! Omg!!! The most friendly ppl?????

Elizabeth Spivey

7 de sep. de 2015

Great service! Service Advisor and manager were very friendly and competent.

Joseph Lamarche

6 de sep. de 2015

Good experience. Took about four hours. They had a Labor Day sale.

Steve Sims

5 de sep. de 2015

The service was exceptional, the people were great. Will be coming back again.

Scott Stauch

4 de sep. de 2015

Very polite and makes the wait for servicing my vehicle a pleasure.

Ballard Hillman

4 de sep. de 2015

The salesman I dealt with, Jesse Bolding, and his team leader, Hunter Hecht, were extraordinarily knowledgeable of the 2015 F-150 Platinum I shopped for and eventually purchased. They were extremely courteous and highly professional in all of our dealings prior to purchase and were most helpful in helping me set up the electronics after my purchase.

William Brantley

3 de sep. de 2015

I purchased a new 2015 Mustang convertible and the experience was one of the best I've ever had buying a car. The sales staff, especially Ryan Cole, went over and beyond to help me buy my dream car.

Pamela Byrd

3 de sep. de 2015

Kerry was the individual that assisted me with my oil change. Kerry was very professional, courteous and made me feel as if my vehicle and my business was very important to him. I was very pleased with the overall process.

Jessica Svejda

2 de sep. de 2015

After a little snag with scheduling and getting a rental, I was driven over to the car rental place. The staff was nice and professional and after two days I had my car back. Overall, it was pretty headache free, especially since they got me a temporary vehicle for the few days while my car was in the shop.

Timothy Cronian

2 de sep. de 2015

2015 Mustang GT. Oil change, tire rotation and checked the front brakes. Great service both at the dealership and with the shuttle; very impressive when I compare with another dealership in town. The bad news is that the front brakes still squeal from time-to-time at slow speeds. As it was when I brought it in, it is inconsistent. After a Google search, I am not the only one experiencing this and either it will go away or will become a big enough issue that Ford will have to come up with a solution. The car has < 8,000 miles on it.

Douglas Ronkainen

2 de sep. de 2015

Great job well done! I really enjoyed the sales service they did a great job getting us out door.

Herbert Smith

1 de sep. de 2015

Fast and friendly service. Came in to get my shocks checked walked out with new tires at a fair and reasonable price. I was made to feel like a member of the Stiver family. Rodney Croskey also got me to get a Ford Service Credit Card, I will be coming more often now.

Charles Nelson

31 de ago. de 2015

Service was good. Appreciated the loaner car. Service manager was excellent.

Rhonda Mcdonnell

31 de ago. de 2015

Stivers Ford performed the intake paperwork in a very efficient manner. They also made recommendations for some needed routine maintenance. It was nice to know that I could trust them not to recommend unnecessary work if it was not truly needed.

Dolores Dunaway

31 de ago. de 2015

When I walked in the door I felt welcome. I was really glad that I chose Stivers. Got what I wanted and the payments were in my budget. WOW I am still on cloud 9. THANKS again.I have been wanting a Ford Escape forever and I finally got it. Staff went overboard. THANK YOU,THANK YOU. Thumbs up to my salesmen SONNY ALLEN.

Randall Thompson

29 de ago. de 2015

I had my truck serviced and am very pleased with my experience.Service was handled professionally and promptly.

Christopher Murray

27 de ago. de 2015

My wife and I purchased a 2015 edge SEL and she loves it. Everybody nice and very knowledgeable about our car. Great place to do business.

Ashley Moore

27 de ago. de 2015

I went in to look at the 2015 Ford Mustangs and Mr. Jesse Bolding approached me before I could step foot out of the car. He was a great help and immediately started telling me about the deals and specials the dealership offered. I told him about my negative equity situation with the 2012 Ford Mustang that I traded in and he guaranteed me that he would get me out of it! Mr. Bolding did just that! He was great and made sure I was happy and satisfied. I would definitely recommend Stivers Ford to everyone I know. Also, Mr. Chappell who helped with my financing was amazing! He got me approved with all of my negative equity and got me a 0% interest rate. I was totally amazed but more so very thankful! Excellent service!

Jimmie Bell

27 de ago. de 2015

I had a problem with the lug nut on my car wasn't screwed on properly. I had to have the stud cut off and replaced another shop. The new week I returned to the dealer for a tire we previous discussed that needed replacing. The dealer was calling the tire manufactory to see it they would pro rate the cost of replacement.After telling them of my previous problem with the stud, they offered to pay the cost of the repair. After I told them it had been paid, we settle by them replacing the tire for free.THANK YOU STIVERS!

Patricia

27 de ago. de 2015

Henry, our salesman, was wonderful as was the new salesman who was shadowing him that day, unfortunately I can't recall his name.

John Williams

26 de ago. de 2015

great customer service and quick. Will highly recommend

Terrence Collins

26 de ago. de 2015

The service was top notch from the time I received my first call to I drove off the lot. Top notch salesman, I was just looking and his excellent customer service was the difference.

Harold Faulkner

26 de ago. de 2015

I was greeted promply and told that my parts had arrived and then loaned a car while mine was being repaired. The repairs were completed promplyl and to my satisfaction

Patrice Miller

25 de ago. de 2015

The type of vehicle I purchased was a 2015 Ford Fiesta. Cameron Madison did a great job listening to me and he was able to provide what I needed under my budget. Every one was very friendly and helpful. I left knowing my needs were met and with a smile from ear to ear. I'm telling everyone I know about the wonderful experience I had and to go see Cameron Madison because he will get the job done.

Cynthia A Howtiz

25 de ago. de 2015

JIM POWELL WAS HELPFUL AND DID EVERYTHING HE COULD TO FIND US THE CAR WE WANTED. We bought an Explorer. Staff was great also.

Stephen French

25 de ago. de 2015

This is the second car I have bought this summer from Stivers Ford. I didn't hesitate to call Ryan Cole when I needed to purchase another vehicle. He has handled both transactions and I have nothing but positive things to say. Ryan is extremely knowledgable about the vehicles and he is super helpful in making all of the little things go smoothly as possible.

Jacob Mainor

25 de ago. de 2015

It was fantastic! I would recommend anyone and everyone get your vehicles from stivers!

John Thomas

24 de ago. de 2015

Ford XLT 4 door. The service was great. The staff showed me how every thing worked in the truck. They done a great job.

Newladywilliams

24 de ago. de 2015

Please make sure that shop employees have all the needed supplies so that costly issues can be avoided... For example, Paper Floor mats and plastic covers so that seats and rugs will not be damaged during a routune visit.

Antionette B.

23 de ago. de 2015

I have a 2013 Ford Taurus and I recently had a mechanical issues with my car. I had my car towed to Stiver's Ford on very short notice. They were able to diagnose and repair my car the same day without delay. The staff went above and beyond to ensure that everything was taken care of properly. The repair and customer service were excellent and I would definitely recommend Stiver's Ford to anyone.

Stephen Smith

22 de ago. de 2015

I purchased a 2016 ford fusion an I love the vehicle. I will buy at Stivers Ford again.

Lasaundra Dyson

22 de ago. de 2015

As usual, the staff and service was excellent. The wait time was lenthgy BUT they were very busy. Each service rolled out in record time for everyone waiting.

Robert A. Hicks

20 de ago. de 2015

John Jackson was extremely professional and courteous throughout the process. His knowledge and dedication to taking care of my needs was a determining factor in my purchase of a 2015 Ford F-150.

ws30110

20 de ago. de 2015

We purchase a Ford Edge. The salesperson Derek was great to work with and he took the time to answer all of the questions that we had about the vehicle and warranty. The staff was very helpful. I think that they did a great job and I am very happy that we chose to purchase our vehicle from Stiver's Ford.

Douglas Wigington

19 de ago. de 2015

Gary Montgomery was outstanding in helping us to purchase the car that we wanted Stivers is an outstanding dealership which made the process pleasurable.

Michael Antley

19 de ago. de 2015

You need to outline your discounts on the internet so that customers are not surprised to know that they can't have the discounts shown and 0% financing.

Katie Arthur

18 de ago. de 2015

Ron and Shawn made sure to not only find a car in my husband's price range but also one that would fit him physically. They also stayed well past closing time and never acted put out by it.

Michael Vigilant

18 de ago. de 2015

I bought a 2015 Mustang. The rebate and zero percent financing sealed the deal.My salesperson, Derek Brown, did an excellent job answering my questions and getting me in and out of the dealership quickly and efficiently with the car that I wanted.

Charles Hall

17 de ago. de 2015

Great Service Consultant and Service Supervisor! Both were most helpful! Scott Hatter and Jim McCain!!

Traveis E Graham

17 de ago. de 2015

I recently purchased a 2015 Ford Explorer XLT of which we are extremely satisfied with. It's was an enjoyable experience working with JC and the rest of the staff at Stivers Ford. They were patient with my family and I and made sure we purchased the right vehicle for our family's needs. I will surely recommend Stivers Ford to my collegues and will return to purchase my future vehicles. Thanks again!Traveis Graham

Jason Rolling

17 de ago. de 2015

F-150 XLT. Service was great. Staff was exceptional.

Gerald White Jr Jr

16 de ago. de 2015

A bit of a bump. Wrong part ordered, delaying/complicating repair. Individual involved Immediately apologized and took full responsibility. Problem eventually solved and I am satisfied. Recommendation: your personnel need to communicate better with each other, e.g. leave a note on the desk or computer that a customer asked for a return call. This simple step would have saved a lot of misunderstanding and heartburn.

Stephen German

14 de ago. de 2015

I once said to the Stiver's service manager after waiting THREE HOURS to get the oil changed in my T-bird that "If you want to compete for the small preventative maintenance business -- you will have to do better than that!" I get my oil changed at the Stiver's QUICK LINE service department now and will continue to do so -- I can work on-line, watch TV, enjoy a clean environment -- and get my small maintenance items done by appointment or by merely just showing up. Stiver's has figured it out :-)

Lawrence Daniel

13 de ago. de 2015

I requested not to haggle and wanted the best price in a single offer, take it or leave it, and I got exactly what I asked for and bought a 2013 Mustang.

Linda Scanlon

12 de ago. de 2015

From the moment we walked in we were treated perfectly. Greeted promptly and were shown the Lincoln MXS of our dreamswere immediately. The salesman was knowledgeable and helpful. Buying the car went smoothly as well as being informed of all the features. We were even shown how to parallel park. The financing was quick and painless and we were off in our new car.

James Eatman

12 de ago. de 2015

John Jackson was outstanding. He was friendly, courteous, and went out of his way to see that we were satisfied. We purchased a 2014 Focus. Delivery was great, however we were disappointed that we had to bring it back the next day due to a knock in the transmission when you start. We took it back on Aug 10 and doubt if we will get it back today. (Aug 12)

Kenyatta Nichols

12 de ago. de 2015

I purchased a 2015 Mustang GT. This was, by far, the best car buying experience I've ever had. I worked with Mitchell and Hunter at the dealership. Since I saved thousands compared to purchasing the vehicle in TX, I flew in from TX to purchase the vehicle. Mitchell and Hunter sent some to pick me up from the airport. Once I arrived at the dealership, there weren't any surprises. Test drove the vehicle. Completed the paperwork all within 20 mins and drove home. I'll happily recommend this dealership to everyone.

Robert

12 de ago. de 2015

My experience with the people who I dealt with was very pleasant. I was looking for a F 250 and they put me in one at a price that I can afford. There was no pressure, they were not pushy ,very easy to deal with. I would have to say it was one of the most expensive vehicles that I have bought and I don't have buyers remorse because of the way they treated me and this is is a first. If you are looking for a new truck or car, stop and find out for yourself. I think that you will be happy with the service that they provide for their customers.

Thomas Garrett

12 de ago. de 2015

Great service. Excellent people. Pleasure doing business there

Daniel Clemmons

11 de ago. de 2015

I purchased a 2015 F-150 From Stiver's Ford in Montgomery, AL. The staff was accommodating and friendly...especially my salesman Jesse Bolding. He was very courteous and knowledgeable about the vehicle.

William Norton

11 de ago. de 2015

The sales experience was great. Sales rep was very up to date on all cars. Would definetly by again from Stivers

Patrick Miller

6 de ago. de 2015

I was a little hesitant about looking for autos, due to my less than stellar credit history. But, the sales consultants quickly put my worries at bay. We were able to come to an affordable and affable agreement for my auto purchase.

Diane Watters

6 de ago. de 2015

Lacy was very helpful and knew what she needed to do, not just for me but when dealing with other customers. Frank was also nice, very animated and helped to pass the time as he took me home and then picked me back up later that day.

Arlene Gray

5 de ago. de 2015

Great service Eric answered all my question and treated me great

Daniel Alexander

4 de ago. de 2015

Lincoln MKX routine 7500 mile service, fast MKX cleaned after service. Just what customers have come to epect

Ricardo Anderson

3 de ago. de 2015

Stiver's Service Dept is EXCELLENT!!!! Thanks Rodney for you support and quick service.

Marion Qualls

30 de jul. de 2015

The sales and service staff at the dealership are head and shoulders above any others I have dealt with in the past. Job well done.

Kelly Rice

29 de jul. de 2015

Kia Soul purchased, service among management and our sales rep were fantastic. Hunter has helped our family twice and will be the reason my family returns to them for future service.

Johnny Taylor

27 de jul. de 2015

I don't mind telling anyone how pleased with the service render to my f150. The best I know in a short time doing there job.

Howard Deforest

27 de jul. de 2015

Sales person was friendly. The business person was pushy for selling extra warranty items for truck. He even stated he would even make a call to Ford Credit to lower the interest so it will be the same payment. That doesn't make sense; if that's the case why wouldn't the extra warranty be included for no cost. In my opinion, Ford should be back up the quality of trucks to include electronics for all warranty. Also, business person stated the electronics portion would be his concern since it was not covered under standard. Common sense would say if Ford has electronic issues it should be on them to cover expenses. The overall experience was better than previous ones.I did mark #2 down since Ford is being pushy for extending warranty of their product.

Nadine Ivy

24 de jul. de 2015

I have been a customer at this dealership since 1996, and currently I have a leased 2014 Ford Taurus. I made an appointment for a coolant flush on a SATURDAY, which I was very apprehensiveabout; however, it went very well. My appointment was at 2:10 pm and my vehicle was ready at2:40 pm (with a washed and vacuumed car). The staff at Stivers is always friendly and most helpful.

Ashraf Hijaz

23 de jul. de 2015

I purchased a 2015 Ford Mustang. The service and staff was exceptional in this intricate process and everything ran smoothly.

Marcial Mendez,M.D.

22 de jul. de 2015

The staff was courteous, professional and friendly. It was a very satisfying business experience!

Dennis Wooten

22 de jul. de 2015

The service was excellent even though it was the end of the day and it was storming outside.

Sonia Carter

20 de jul. de 2015

Friendly, courteous and professional and I would recommend them

Elliott Sadler

20 de jul. de 2015

Great in every way. Went beyond expectations. Made a deal happen that was otherwise a lost sale.

James Cross

17 de jul. de 2015

FUSION- Very helpful in getting discounts and the right price for my trade in.

Paul Turner

17 de jul. de 2015

Came in without an appointment for an oil change. Cary was extremely courteous, friendly and helpful. He is a true asset to your company. My service was performed quicker than promised and my car was returned clean. Excellent customer service!!

Billy Simpson

17 de jul. de 2015

I originally went for front end vibrating while braking. I thought maybe my rotors needed turning, but I had to buy (2) new ones instead. I ended paying with taxes (331.00), but so far the vibrating has stopped. The staff was friendly, but I paid more than I had hoped to pay

Veronica Stinson

15 de jul. de 2015

Everyone was polite and willing to go the extra mile to guarantee great customer service. They kept me inform through the entire process. outstanding

James Cross

13 de jul. de 2015

Fusion, sales very helpful about discounts and trade in. Very good about explaining features.

Antonio Helms

11 de jul. de 2015

The service was great and the guys working in Quick Lane was very friendly and knowledgeable.

Leroy Johnson

11 de jul. de 2015

Excellent customer service representative met and greedy me upon arrival at the dealership..

Hattie Flemings

10 de jul. de 2015

I bought a 2015 Ford Fiesta. Love it. The staff was friendly, and very helpful. Mr. John Bowman who helped me choose a car was knowledgeable of his product and jut overall wonderful.

AHHH-MAZING SKYE

9 de jul. de 2015

I received a pre-approval from an application I filled out on-line. Drove over 100 miles to visit the dealership.. Marc on used sales treated me like I was stupid... Constantly talked down to me because I was a female.. I let it slide because this was going to be my first car purchase on my own. They told me with a co-signer that I could get the car in my name. So I took the vehicle on an overnight test drive until my co-signer and I could return the next day (another 100 mile trip). When we arrived the next day they informed me that it would strictly be in my co-signers name and not mine. They were told I wanted the vehicle in my name to rebuild credit from my divorce and assured me that the car would be in my name with a co-signer. What a huge disappointment and a terrible experience. I also found out theater they used my co-signers name and social security number to add me to THEIR insurance policy. They said as long as the policy showed the same address as the co-signer for the lender that the dealership could go through. Then after the insurance print off was received that it could be removed from their policy and I could either get liability insurance or go insuranceLESS! What kind of dealership does that.... A DISHONEST AND UNTRUSTWORTHY one.

Sharon Carlisle

8 de jul. de 2015

I carried my 2007 MKX for a 95,000+ checkup to replace anything worn. The guys were great and got top-notch service as usual. Love my car!

Reneva Orum

7 de jul. de 2015

My experience was with a very courteous and supportive salesman .?

Leon Turner

7 de jul. de 2015

Satisfied! Always welcome to see my service advisor Rodney he goes all out. to make sure your vehicle is working proper and safe before you leave.

John Deese

6 de jul. de 2015

Only complaint Appointment was at 8am got there at 7:30am for first service on new F150 truck & did not get truck back until 9:20am otherwise a very good job....staff very courteous

David M Lieux

6 de jul. de 2015

got oil change and new tires on my F-150... All my dealings with service staff was exemplary! Thank You

Richard Conner

6 de jul. de 2015

Gary Montgomery and the rest of the Stivers team did an excellent job helping me choose my new ford F150 truck. Could not be happier with the service I received. Wonderful experience.

Bobbie Jones

3 de jul. de 2015

The service was very timely. There was a friendly atmosphere and the hospitality was great.Mr. Campbell was polite . He has a warm and likeable attitude. He explained how to go online and redeem my rebate. Once I went online it was very confusing. I will called later for more info. Thanks, B.Jones

Amanda Dixon

2 de jul. de 2015

Very courteous staff and efficient work. Good explanation and over view of what was done. Easy to get an appointment that worked with my schedule and they were spot on in letting me know how long it would take. Excellent excellent excellent!

Linda Wilson

1 de jul. de 2015

I was in to get my door handle repaired. Rodney gave me excellent, professional, and timely service. His personality always warrants a feeling of being taken care of.

William Wertz

30 de jun. de 2015

Stivers had the exact car we were looking for and made purchasing it quick and easy.

Nimrod Frazer

30 de jun. de 2015

I purchased a 2015 fx4 F150. My sells guys were great. I had the privilege to work with Hunter Hech and Ryan Cole. The service has been wonderful as well as the staff that helped me.

Connie Freeman

30 de jun. de 2015

The salesman, Paul Cavalier, was courteous, cooperative, friendly, respectful, and met me in the parking lot before I entered the building. He made my experience pleasant. He knew the products and packages. He is an asset to Stivers Ford. I got the deal that I wanted. I knew what I could afford, stuck to my figures and the finance manager, Paul and I struck a deal the same day. Now if I get good service from the car and the service department I will indeed be a happy customer. Paul Cavalier should be recognized for his outstanding abilities as a salesman for Stivers Ford. I was shopping for a used Ford Fiesta but Paul made me such a good deal that I bought a 2015 demonstrator.

Kevin Colangelo

26 de jun. de 2015

From the first email correspondence the people at stivers were on it...this was one of the best experiences i have had buying a vehicle no pressure and very helpful staff

Matthew Givens

26 de jun. de 2015

I walked onto the lot to test drive a Mazda 3 and a Ford Focus. Eddie Johnson let me test drive both, and was knowledgeable and helpful. I asked to test drive the Mustang on a whim, and loved it immediately. When I returned with my wife, Eddie happily rode with us as she test drove the Focus and the Mustang.Eddie is a very nice person, and was helpful throughout the sales experience. He even went the extra mile: As they were Simonizing the car, we walked to a nearby restaurant. Eddie made sure our new car was finished quickly, and then drove over to pick us up after we ate. I would shop at Stivers again, and so far we absolutely ADORE our new car.

R. Lawson

25 de jun. de 2015

Very friendly staff at Stivers and quick, efficient service.

Annie Menefee

24 de jun. de 2015

It would help if you would review the expectation report. I have noticed vibrations from the front wheels. Checking the report, it was noted a problem with the left front wheel. So now I have a. Possible serious major repair problem. It's the little things that help keep from having major problems. Thank you J C Menefee

Cecil (Doc) Holladay

24 de jun. de 2015

I had my driver's airbag problem fixed (following receipt of the Safety Recall documentation). I waited for the car. I was expecting about and hour wait and was delighted that it only took 30 minutes. Service department personnel were very courteous.

Barbara Lee

24 de jun. de 2015

On point! Excellent customer service representative staff.

Sandra Glover

23 de jun. de 2015

I purchased a 2015 MKC from Stivers in Montgomery, Alabama. Derek Brown was excellent! He was informative, professional, and made the experience well worth the drive to Montgomery, I am completely satisfied with everyone that I came into contact with at Stivers! I am recommending them to everyone I know - even on my Facebook page! I couldn't be happier with the service and the SUV. It's beautiful - I love it! Thank you to everyone at Stivers!Sandra Glover

Deborah Hall

23 de jun. de 2015

Service on my TownCar was scheduled by Kacie Smith. I was impressed with her knowledge of vehicles, plus she is very personable and since she was extremely busy that impressed me as well. I was promptly scheduled and I believe I got good service as my vehicle seems to be fixed now. Its only been a day driving it so I cannot say for absolute certain. But at this point I believe the service was satisfactory. I am pleased with the dealership and will recommend it to all persons I know and will certainly purchase my next vehicle from Stivers.

Walter Williams

22 de jun. de 2015

I purchased 2013 f150. traded in current vehicle. My sales man was very good. My only issue was the dishonesty about financing kickback to the dealer. I asked specifically if the rate I was being offered was the best offered to the dealer. When I discovered that I was financed about 1.2% over one of the rates offered to me, I realized I was deceived. I realized this goes on so I specifically asked. I was told a certified truck and new trucks get the best rate available from ford and other lenders. Regulations for mortgages don't allow this. I understand how the car trade system works and all i want is to know the truth. why does a car deal have to be a lie? We don't need more government but Where is the CFPB with loans on cars? Sad....

Alejandro Castellvi

22 de jun. de 2015

Best experience I've ever had buying a car no other dealer has been as honest or helpful as they were to me and my family

Robert Jukna

22 de jun. de 2015

The team at Stivers provided excellent Service right from the start. I inquired online to multiple dealerships and only Ryan Cole called immediately with information and worked with me. Other local dealerships did not want to work with me on a deal. So I went to Alabama from Florida because they wanted my business. They did a great job!

Richard Jackson

21 de jun. de 2015

Please remember that service after the sale is just as important as before it.

Randy Honnet

20 de jun. de 2015

Gary Montgomery made the purchase and pick-up of the vehicle a very enjoyable experience.

Cynthia Buchli

20 de jun. de 2015

SHAUN AND JOHNNY WERE VERY HELPFUL IN HELPING ME MAKE A SELECTION OF A LARGE TRUCK FOR HAULING. THERE WERE MANY THINGS THAT I HAD NO KNOWLEDGE ABOUT ,THAT THEY MADE SUGGESTIONS AND EDUCATED ME SO I COULD MAKE A GOOD SELECTION PENDING ON MY NEEDS . THEY DID A GREAT JOB!

Kevin Oliver

19 de jun. de 2015

I am always treated well when i visit for my maintenace. I really appreciated that they took the time to vaccum and wash my truck for me. 5 stars

Eddie Johnson

18 de jun. de 2015

Eddie did a great job. He took me on the best test drive ever.

Valerie Moses

18 de jun. de 2015

The service was excellent and the staff was very friendly. Rodney called me to make sure that all repairs were approved and let me know when my vehicle was ready. The service was very prompt as well.

David Schmeck

17 de jun. de 2015

Our shopping experience with Stivers Ford was thoroughly enjoyable. Paul and Trey were friendly and professional and helped explain everything we needed and went above and beyond to get us into our new Ford Focus. Thanks to everyone involved!

Rhonda Brown

17 de jun. de 2015

Overall, the salesman and other personnel I dealt with were A1. It would have been helpful to know the new emission requirements diesel trucks like the F350 DRW 4 x 4 I bought have to meet and all the special things such as DEF , the extra maintenance, the massive amount of oil it requires and the fact a purchaser needs a 70-80 page Diesel Supplement book. I didn't know it would obviously be very expensive and labor intensive to keep up. Had I been informed of the cost and trouble, which is my own fault , I would have reconsidered my needs and probably not have bought a truck that big. Maybe Ford can develop a new policy to show the average gas truck owner who wants to move up to a bigger diesel truck, the main differences they can expect to deal with ie,cost, maintenance, extra systems etc.so they can make a more informed decision. On the other hand, the salesman was very nice and made my buying experience as pleasant as one could be. Had I done my home work and really checked out the vehicle before I bought it, there would not have been any surprises. I do like the vehicle but I may feel different after a few years of ownership. Only time will tell.

Steven Stanford

17 de jun. de 2015

My visit was quick and easy. Very friendly staff at service desk.

Lynda Holley

17 de jun. de 2015

My salesman, Paul Cavalier, was extremely helpful, accommodating, and patient.

Justin Brown

16 de jun. de 2015

Had my 2010 mustang get serviced and drove the new 50th anniversary mustang while waiting great experience all around.

Eugenia Means

15 de jun. de 2015

Everyone there were very helpful. They would ask if you needed anything to make sure someone was helping you. They got me into a 2014 Mazda Isport. I absolutely love it. The only thing is the process is so long when you're waiting for a response from the banks. But I guess that's because they are trying to get the best price for their customer and that is very appreciated.

Julia Bruno

14 de jun. de 2015

Bought an F150 at a fantastic price. Staff was very eager to satisfy us.

Kenneth Denham

12 de jun. de 2015

The guys really took care of me. Hunter put me in a truck like I wanted but a different color. I'm glad he did! The Ruby Red was perfect! And the wife loved it!!!!!! Boyd drove me to lunch and to the bank. It was like any other work day but I bought a truck. Car buying made simple! Keep up the customer service because it sets you guys apart! Thank you.

Gerald Killough

12 de jun. de 2015

I only stop by to check on a used SUV for my son, who is a policemen in Montgomery, We had already been to several other dealers, but things, did not work out. We had not planned to go your place, We headed home to Greenville, around the bypass and decided to drive throw. I am glad we did. This is just the SUV my son needs, driving 100 miles each day. Thanks to everyone for working with me. I know that everyone has to earn my business and they did. THANKS

Dorothy Crowson

12 de jun. de 2015

Very knowledgeable staff. Also very patient with us. Thank you!

Jimmie O'Quinn

12 de jun. de 2015

As a returning Lincoln (MKX) customer I was almost certain of the vehicle that I wanted. After spending some time with your very knowledgeable sales representative, Mr. Gary Montgomery, and having had all my questions explained in a thorough and honest manner I decided on a new MKX along with the finance arrangements that he presented. Mr. Montgomery helped me feel very much at ease during the entire sales experience to include financing and the finish protection plan as presented by the short film.

Pamela Grace

11 de jun. de 2015

My service experience was great I came in for oil change .

Bill M

11 de jun. de 2015

Priced a used 2013 Explorer XLT in the Birmingham market. Before buying did an online search and found we could purchase a new, and virtually the identical, vehicle for less from Stivers. Contacted the dealership, talked with Daniel Wait, and within a day agreed on a price. It was certainly worth a 90 minute drive to purchase a new vehicle for less money as well as deal with an excellent staff.

Cathy Cunningham

10 de jun. de 2015

I had a positive and pleasant experience during my visit to Stivers Quick Lube.

Jessica Chambers

9 de jun. de 2015

Ryan was extremely helpful with negotiations. I purchased a 2015 ford focus S. Service was overall excellent with the exception of a gentleman on your staff who made a snide comment about my not even 2 year old niece was going to disturb his customers. I found it quite rude. I did not get the man's name, however I did speak with Ryan about it. I hope that situation was dealt with accordingly. I too am a paying customer and my niece was not being a disruption she is only a small child

Patsy Copeland

9 de jun. de 2015

I realize there is tremendous financial pressure on all businesses. My service was done. Basically just wanted an oil change. Had a few other little things to do. This is the first time anyone has ever charged me to put new windshield wipers on. Usually when I buy them, they are put on for free. Then again. No charge for great car wash. Car really looked great. I'll be back.

John Morgan

8 de jun. de 2015

I had a fantastic experience at Stivers Ford in Montgomery. I was in the market for a 2015 Ford Edge. I happened to run across your website and found exactly what we were looking for. As I was on a business trip in Birmingham at the time, I was able to stop by and check out the vehicle as well as get pricing information. The process was quick, convenient and handled with enthusiasm. I live in Robertsdale, AL, and made the 2.5 hour trip back to pick up the new Edge a few days later! Deg McFadden did a fantastic job on the sale and delivery. I highly recommend Stivers and have already mentioned you to several others. It's worth the drive!

Thomas Nangle

5 de jun. de 2015

your service lady haycee very helpful and efficient

Daniel Philen

5 de jun. de 2015

We purchased a 2015 Ford Explorer. Our salesman was Gary Montgomery and he was the best! Excellent service!

Bayli A

3 de jun. de 2015

The staff was professional, polite and timely. Got things taken care of in a timely fashion. Would recommend this dealership to others. Got a fairly good price on the vehicle. Great selection from the inventory as well.

Donald Hatcher

3 de jun. de 2015

Service Advisor Kacie was great. Professional, knowledgeable, and courteous. Dropped car off and ask for it to be ready around 2:30. 2:30 Received a call that my car was ready. Car was washed and cleaned; what a nice touch. I purchased my last ford from Gilmore because of a lower price; however, because of your service and Mr. Blue's help and service on my previous purchase, I will be looking to Stivers for my next purchase. I will be looking at a Lincoln in 6-8 months from now. Thanks for all of the improvements you have made on your facilities and service. V/R Don Hatcher

Mengtian Chen

2 de jun. de 2015

I bought Focus. The service was excellent and the staff Paul was really helpful. Thank you very much!

Brian Bolibrzuch

2 de jun. de 2015

Purchased f-150 STX. Worked with hunter in the fall but was unable to make a purchase financially. He is the reason I came back to look at your inventory. Worked with Gary and daniel on this purchase.

Susan Forks

2 de jun. de 2015

The salesman, Daniel Wait, was pleasant, informative and very knowledgeable about the Lincoln MKZ Hybrid. He was not the usual "pushy car salesman". I enjoyed working with him on an agreeable price.

Stephen French

2 de jun. de 2015

This was easily the best car buying experience I have ever encountered. Ryan Cole made every effort to make sure none of my time was wasted and, because he took time to listen to what I was saying, he helped me get into the right vehicle for me.

Taquanna Lamar

30 de may. de 2015

I purchased a 2015 Ford Fiesta. Mr. Jesse Bolding was a professional. He exemplified years of experience &/or expertise in the sales career field.

Kevin Jordan

29 de may. de 2015

Mitchell took great care of us during our car buying experience. We honestly HATE shopping for cars because most salesman AND their Managers take forever and you end up wasting half a day "haggling" when you tell them up front what you need, can afford, etc... We have not had to purchase a car in about 7 years and have been happy about that. The last time we did we had built a relationship with the dealer and they knew we were no nonsense and took care of us to the point that we could go there and pick a color and be done. We know that we are back in to a rebuilding of our credit and we were at the dealership for about four hours, but we also understood this time. As I stated before, Mitchell and the gentleman who we signed the papers with(Can't remember his name) made our time there fly by and made it almost fun. Which it what you'd want when getting a car.We were not in any hurry to get a car that day/night but BECAUSE OF Mitchell and how well we were taken care of, we decided to purchase a car that night. I can tell you that we will be back and we will ask for him because he listened and genuinely cared.We also appreciate the help from the other gentleman who also called me the next day with a better rate and bank! Now who does that these days?!Thanks again and we will return to purchase from your dealership again.Kevin & Angela Jordan

Joseph Medlen

29 de may. de 2015

The staff was very friendly and answered all of our questions. The whole process was quite easy. It seemed to be a really busy day so it did take quite a while to get everything done.

Robert Todd

28 de may. de 2015

Good, but the Stiver's service department recommended service package is pretty major sticker-shock.

Benjamin Stewart

28 de may. de 2015

I recently purchased a 2015 Ford f150. Everyone was very helpful. They tried there best to work out the best deal for me.

Jenita

28 de may. de 2015

I purchased a 2015 Ford Fusion. My experience was great and the salesman that helped with my purchase made the experience much better.

Carolyn Williams

28 de may. de 2015

Had previously purchased a 2012 Toyota Camry and brought it in for the first maintenance service and I found the staff to be very welcoming and helpful. The service was done in a most professional manner. Will highly recommend this dealership to friends and family. Looking forward to the next experience. Thanks to all of you for such a wonderful experience.

Jereme Watson

28 de may. de 2015

I purchased a F-150 2014. the staff was very professional, made you feel welcome. the whole sale process went very smooth. the one complaint I would have is that the music in the building was way too loud. at times I had to lean closer to hear the salesman, and times I had to repeat myself giving him personal information. the whole experience of buying was great. I will return to Stivers in the future.

James Pappion

27 de may. de 2015

I had an excellent experience at your dealership, the staff was very helpful.

J Mccain

27 de may. de 2015

First oil change. Love my vehicle. Mr . Campbell friendly and helpful.

Ellen Pierce

26 de may. de 2015

The service that I received was excellent. I live about 50+ miles from dealership and it was well worth the drive. We basically worked out a price before I made the drive to purchase the car and was more than satisfied with the purchase. I would highly recommend the dealership to my friends and family and anyone else wanting to purchase a car.

Alberto Lopez

26 de may. de 2015

Well I liked the fact that we were able to make the purchase even though it was closing time

Greg CalhounGcalhoun

25 de may. de 2015

I had Great-experience with my service , and I will let my friend know about your dealership .

Olga Rittenberry

25 de may. de 2015

2015,ford focus se hatch back.I did not have service , I bought the 2015 ford focus. We like the car, it got 36.5 miles to the gallon of gas coming back to Abita Springs ,La. 70420

Miguel Zapata

25 de may. de 2015

We decided to go with Stivers because of Paul's willingness to work with us and patience in understanding that we didn't want to be pressured into any purchase. While in San Antonio, we visited a Mazda dealership (and did not take kinda to their vulture-like customer service, telling us what mold we fit into, and therefore showing us cars that fit THEIR criteria), and on the spot decided not to purchase a car there and to make a final deal with Paul whatever the final price ended up being. His customer service was excellent and his readiness to help made us feel comfortable with the car we chose (not what the dealership chose for us). Unlike San Antonio, it appeared genuine and unique, and will certainly lead us to recommend this dealership to our friends and family. It's refreshing to see a dealership like Stiver's so willing to work with their customers until they reach a common goal. Both parties walk away happy.

Travis Mccall

25 de may. de 2015

Service was awesome. All upcoming repairs or concerns explained to

Terry Wells

25 de may. de 2015

stx f-150 crew cab, service was excellent and staff was very helpful.

Michael Boyce

22 de may. de 2015

Had a wonderful experience while buying our ford edge. Our salesman John was awesome. Thanks

Larry Terrell

22 de may. de 2015

We purchased a 2015 Ford Fusion. Been there from 11:30 am to 4 pm.. It was a bit way too long for the paper work, and all that to be done. Also they said that they will do the detailing on the car before we leave. No, they didn't clean off the dashboard and clean the film off of the inside windshield and rear mirror. I was a bit disappointed about that. Overall, I love my car!

Jennifer Carroll

20 de may. de 2015

Amazing! Very professional and met all my needs. I would recommend to everyone.

Sean Klaetsch

19 de may. de 2015

VERY NICE AND EASY TO DEAL WITH. CAR WASH COULD BE A LITTLE BETTER THOUGH.

mandyjo123

17 de may. de 2015

I received a card by mail three month's after buying a 2015 Mustang to rate a service consultant whom I don't think I had any dealings with. I paid cash, so I did not deal with finance or service departments. They did have to change names on the owner information tag sheet, which was quick, bit a little inconvenient. They have average prices, sale's department are a little "Greasy," but ok friendly, and I rate this dealership average as the card sent with the request to rate the dealership is a very OLD business card with Capital Chevrolet on it. New cards can't be much to update, I would think. There is no follow-up after buying here though. Once sold, you are on your own unless you call them. Just not a business on top of customer appreciation, if you're looking for that kind of service.

Stability Mechanical

13 de may. de 2015

Richard Bisso was awesome to work with. Very professional and fast. Great service.

Richard Griffin

12 de may. de 2015

Sales person was very courteous and highly motivated in completing the purchase process for us. We will recommend our family and friends.

Alexis Reese

12 de may. de 2015

I purchased a 2013 metallic Honda civic sdn and the service was amazing from when I walked in with little to no credit and walked out with a nice car!

Kenneth Baumayr

12 de may. de 2015

My experience was outstanding. I bought a 2015 Ford Explorer. The staff did an excellent job.

Scott Hatter

10 de may. de 2015

My advisor was the best I have ever had and I will always come back and refer everyone I know.

William Canty Jr

8 de may. de 2015

Ford. F150 SERVICE WAS GREAT! STAFF VERY HELPFUL.-*******************************************************************************************************************************

Madalyn Sellers

7 de may. de 2015

Pleasant! Thank you for all you do to make our service experience delightful!

Willie Johnson

7 de may. de 2015

I had my2009 Linclon mks serviced at your quick lane. Staff was knowledgable and courteous. Building was clean and comfortable. The desire to make my experience a happy one was comparable to being at a five star hotel. You have a customer for life. Look forward to my next visit.

John Mclaney

6 de may. de 2015

Ford 150. Stivers Ford salesman Gary Montgomery is why I chose to drive a Ford. I have been a Chevrolet person my entire life. Mr. Montgomery's knowledge of the truck I purchased and his professionalism is why I am very satisfied with my purchase and if I had to do it again I would make the same decision..

Rebecca Kelley

5 de may. de 2015

I had service done and purchased tires. It took a while as I expected but they kept me informed. Friendly, helpful staff.

James Dickens Jr

5 de may. de 2015

Excellent service. Scott was very easy to work with and he kept me well informed throughout the process. Thank you!

Michael Mckim

5 de may. de 2015

The experience was fine. The phone survey yesterday was awful! My number input was rarely accepted. "Press 1 for excellent." I pressed 1 and was asked the question again. Very frustrating...and I hung up.

Kenneth Cooper

5 de may. de 2015

Great customer service. Friendly people and very clean environment. Tries there best to make sure that the customer leaves happy

Linda Wilson

4 de may. de 2015

Glad Rodney is back. Service was great. Rodney places the light kit in my car in a very timely manner.

Cameron Day

4 de may. de 2015

The service department fixed my vehicle in a very timely matter.

Joseph Lowman

4 de may. de 2015

Loving my purchase of a Chrysler 300, from Stivers Ford. The service of sales managers were great.Joseph Lowman

Lebaron Judkins

2 de may. de 2015

Purchased a 2014 Toyota Camry. The staff was helpful and polite.

Suzanne Burns

1 de may. de 2015

In out,done. Made an appointment,sat down in very nice new waiting area. Looked at facebook, played couple games, got a call on phone, done. Car washed and clean ready to roll. Thanks.

Michael Dodge

1 de may. de 2015

This is the second car we have purchased from Stivers and we are lifelong customers. Ryan Cole was very professional and swift. MIke Chappelle had all of our paperwork prepared and explained it well.

William Mcwhorter

1 de may. de 2015

This was the best service experience, I have ever had at a dealership. Your people are awesome. The van driver that took me home and picked me the next day was top notch in customer service. All of the service guys looked like they enjoyed working there. Most companies don?t get it. Happy employees make happy customers. I purchased my car from you guys as well and the customer experience was the same way, Awesome.

Russell Green

29 de abr. de 2015

I enjoyed the services and would recommend the car.

Kent Turner

29 de abr. de 2015

Staff as always was curteous and efficient. They took the indicative to replace brake pads under warranty without my asking. Thanks

F Starnes

29 de abr. de 2015

Excellent - Stivers Ford is the only place I take my F150.

Brittney Bush

29 de abr. de 2015

Hello, This was the first time I have ever purchased a vehicle from a big dealership. The customer service provided here is outstanding! I'm so happy to have purchased my new Nissan Juke! I love this car and would recommend everyone to come to Silvers to purchased their vehicle! Also, the staff ROCKS!

Stacy Barnes

29 de abr. de 2015

I bought a 2015 mustang and I love it, everyone was great one of the best car buying experiences I have ever had... And not to mention our sales guy john Jackson was awesome....

Donald Parks

29 de abr. de 2015

The recent service of my Lincoln MKX was outstanding. The service representative was very courteous and satisfactorily answered all of my questions. The service to my vehicle was completed very quickly and was performed correctly. Excellent experience.

Christine Stewart-sigers

29 de abr. de 2015

I purchased a Kia Sephia.The service was great and my sales person Jackie Banks Jr. did an awesome job.

Kendra Houston

28 de abr. de 2015

Service was excellent! They worked hard to get me approved!

Amy Crawford

28 de abr. de 2015

The staff was very nice, enviroment was clean and comfortable. I was in and out in an hour. However, I had my tires rotated and balanced and the next day my light came on, so when I checked the air pressure, 3 were at 32lb and 1 was at 42lb. Will need to come back to get the light turned off.

Howard Straulin

28 de abr. de 2015

They promised a quick turnaround on my car and they did as they said. I was happy with their service and explanation of service rendered.

Gerald White Jr

28 de abr. de 2015

In and out within the scheduled time frame. Robert noticed my ID card and applied the military discount. Appreciate that.Also like the quick wash before releasing the car for pickup.

James Carpenter

28 de abr. de 2015

service department great, kept me informed of progress. angie

Charles Pyron

28 de abr. de 2015

Excellent service.............,............................

Buford Morris

28 de abr. de 2015

Outstanding service?responsive and very courteous. Great job by Jim McCain overseeing the repair of my Explorer after an accident.

John Williams

28 de abr. de 2015

As soon as I pulled up someone was there to help me. Matt took his time with me and made me feel very welcomed. I gave him a description and price range and I was very satisfied.

Marion Qualls

28 de abr. de 2015

The service technician was very knowledgeable and helpful in answering all my questions. Couldn't ask for better service.

David Donatelli

28 de abr. de 2015

I bought a 2015 Mustang GT convertible. Daniel (Sales), Hunter (Sales) and Trey (Finance) were first-class. Please thank them.Regarding Question #2, I've already given out some business cards for Stivers Ford. I've recommended my friends here drive 3 hours to Montgomery instead of 3 miles to our local dealer because of the night-and-day difference in how customers are treated.Thanks for the opportunity to congratulate good folks.

Patricia Sims

28 de abr. de 2015

I had the "The Works" done on my 2014 Edge and was very satisfied.

Marilyn Daniel

28 de abr. de 2015

Just routine maintenance on 2001 LS. The Quick Lube Lane was idea for me. The staff seems to really helpful and through in reviewing member's vehicle. I was impressed.

Jeffery Ward

28 de abr. de 2015

I purchased a 2015 Eco-boost Mustang , this is the 5th vehicle I'vePurchased at Stivers Ford , Lincoln . I've purchased all of the cars thru Gary Montgomery , he makes buying a vehicle a pleasant experance and should be considered a very valueable asset to Stivers Ford , other than the 5 vehicles I've purchased I recommened Stivers Ford to two other friends who purchased thru Gary and were very pleased with their experance also. In my opinionStivers Ford is by far the best Ford dealership that has ever been located in Montgomery , all past Ford dealerships located in Montgomery failed miserably by comparison . Hopefully this dealership will stay in Montgomery and continue to provide excellent service, excellent customer service, and an overall excellent buying experance to its customers.

Mazda Buyer

28 de abr. de 2015

We had a great buying experience. Our salesman was ill and another professional was assigned promptly to help us. He was very thorough and helpful. He took the time to explain everything and checked on us frequently during the process. We got a great price and are enjoying our new Mazda CX-9.

Kimberlee Martel

8 de abr. de 2015

Ryan was very helpful and answered all my questions. He was very polite and not pushy. I'm really enjoying my new Mazda 6 grand touring.

Brenda Zabicki

8 de abr. de 2015

I appreciate Ron Claibon & Terry ? (Last name? Tall man) they both work hard dealing with what was best for me. Ron Claibon spent alot more time with me discussing which car was best for me to afford.

Cassandra Hooks

7 de abr. de 2015

Really nice people at strivers ford.i world tell all my friends and family about them and their wonderful customers service.

Whirlee Pringle

1 de abr. de 2015

I aso have another automobile that you service. the service is great and on time.

John Burch

1 de abr. de 2015

Consistent good service. Competent, courteous interaction at the desk. Car problems found and fixed quickly. No appointment required and service is accomplished quickly.

John Denney

1 de abr. de 2015

Fantastic car buying experience. Chris Was knowledgeable and courteous.

RedChina

10 de sep. de 2014

I thought Daniel Waite was thoughtful and sincere individual. He was knowledgeable and instilled buyer confidence in Ford products. He knew his corporate leadership team and understood the vision being communicated.. I really like him.

davidmsmith1987

10 de sep. de 2014

For the past couple years I have been wanting to purchase a new car and get out of my high interest rate I had. One of the main reasons I went back to ford was because chevy had 2 recalls within the past year and that did not go over well with me. Stivers was about to get my way below my interest rate I was expecting. Great customer service and quality employees. They worked with me to make sure I was happy and understood my situation clearly. I walked out of Stivers with a new car and a smile on my face. I would highly recommend this place to anyone that is looking at getting a quality car.

veefee

9 de sep. de 2014

My mother and I leased two 2014 Ford's. Not only were we lied to were we disrespected as well. They do not deliver ...they tell the customer tons of lies and then don't deliver on their word (which is no good anyway). I would never, ever, ever, ever, ever , ever recommend buying a car from Stivers. They are a ignorant bunch of people, including the owner, Mr. Stivers. They have no professional skills, no decent work eithic, and specifically, no people skills. STAY AWAY FROM STIVERS!!!!!!!!!!!!!

jwatson29

1 de sep. de 2014

I recently went to Stivers and purchased a Ford Escape. My salesman, Derek Brown, was a pleasure to work with. He not only worked with me but kept in touch with me to get the deal done. When I was not available he would communicate with me the best way I could, not how he could. I would recommend this dealership. I am sure others out there will disagree, but my experience was a pleasurable one.

cauthea

30 de jun. de 2014

Every time I called or visited I never got the same person twice. I left messages, emails, called dozens of times about purchasing a vehicle and over the course of 4 weeks was given the run around. After test driving it twice and discovering it had a problem with the gauges, it was like they refused to work with me even though they promised they would fix the issue and call back. Never called, never returned my calls. I actually saw one employee literally run away as I drove up the next visit. As if that wasn't bad enough, my boyfriend who purchased a vehicle from them within the past year received the SAME treatment while attempting to fix a problem - a problem that nobody could tell us was or wasn't covered in the warranty. And they wanted to charge $90 just to figure out if it was. This was the extent of the "help" they offered. After getting tossed around from department to department and waiting for hours to be given completely different info, we finally gave up. Customer service? What customer service? Stivers may as well give up on renovations... With this kind of atmosphere and staff attitude they're going to make a really awful name for themselves. And I'll be glad to help with that. I am outraged and will go out of my way to make sure no one I know does any business here.

saabgm

24 de jul. de 2013

The biggest issue is communicating with the service department and the lack of support of getting a status on vehicles repair. The dealer had a rental car available on site. They lost my phone number while my car was in service. I called several times to the dealership but no return phones. The process on the part being stock was slow and it take awhile to receive it. I called Ford Customer Service to try get a response from the dealership and Ford Customer Service gave the answer they I needed and push the dealer to repair the car and it was completed within a couple days.

Celliott00

6 de feb. de 2012

I just purchased a 2011 FordF150 from Stivers Ford. I had a delightful experience from the beginning to end of my purchase. Gary Montgomery was the Salesman that helped me and he exhibited an unsurpassed element of professionalism. I would highly recommend Stivers Ford to anyone looking to purchase new or used vehicles.

jesse18

15 de dic. de 2010

Great Deal on New F150 I was sold on buying a 2009 Tundra but after seeing the reviews on the 150 . I went to Stivers Ford and they were able to get me exactly what I wanted, a 2010 F150. They gave me a great deal and were very easy to negotiate with. I would recommend them. It was the most fun I have ever had purchasing a vehicle. Tim Barrends one of the managers will have you rolling on the floor, all and all a GREAT expeirence. Jesse

TWAY_Kris

25 de jun. de 2010

The dealership is now "STIVERS" Ford-Lincoln-Mecury. I love the vehicle I purchased, but the problems came when making the deal. We were very clear during the negotiations that we wanted a particular price "out the door" and the salesman made clear he understood that. We were able to settle on a price. It was a bank holiday, so we were unable to obtain an accurate pay-off on my trade-in. I estimated it to be $17,000. Somehow when the paperwork came out, it had $16,000 as the trade-in value. When I questioned it, they said that was just a "placeholder" for the real amount and they would take care of it. I made a BIG MISTAKE believing them.A month passed, having to put new tires on it, and having it serviced once at the same dealership and after repeated inquiries about why the loan for my trade-in was continuing to show a balance, we get a phone call from Pete Peterson saying "you owe us $1,100" (the difference between the payoff and what was on the bill of sale). I responded you're not getting it and was then told. "Well, the problem with that is WE have the title application and you can't get the car tagged without it." Apparently, Mr. Peterson was unaware of the fact that we had repeatedly requested the title application and it had been faxed to us the week before. So, the car is titled and tagged in my name.They may eventually get the $1,100, but this will not be the last they hear from me, and they will lose many, many potential customers over this.