Amit Amin

27 de oct. de 2016

Excellent. Abdul once again was amazing. He never lets me down. It's the only reason I came back after my last visit (service techs didn't complete all the work). This time the service technicians who dealt with my car completed all the required work.

Latara Stewart

26 de oct. de 2016

Wonderful! Love these peopleCharles was excellent.

Gabrielle Green

24 de oct. de 2016

Miguel Leal was very polite. Everything was taken care of and I got a car wash too!

Marquis Heath

21 de oct. de 2016

I purchased the vehicle above the value attempting to be a nice guy. The work that needs to be done to the car was downplayed after inspection. Informed the salesman and technician who attempted to sell me the service.

Abdelhamid Zaky

20 de oct. de 2016

I'm glad that I brought my car to Nissan premiere where the best service I ever gotten

Susan Lee

19 de oct. de 2016

The Young Lady who made my reservation was so sweet, kind and accommodating. I believe her name was June. Not sure if it was a miscommunication or not, but I thought she told me my first oil change on my 2016 leased Murano was free but we were charged $38.00. She said 1st oil changes are complimentary on newly purchased Nissans. Also - your Service Department is FAST!!! We brought my car in at 8:00am and it was done by 12:00pm. We swapped out cars and my boyfriend's 2016 Altima was done lickety-split! We're new to the area and will be using you! Loved the car wash too - nice touch.

Kee

18 de oct. de 2016

When I do decide to get a Nissan I'll be looking for Sierra she's amazing love her energy & charm she's such a sweetheart

Richard Goodrow

18 de oct. de 2016

Was told items were fixed (drain line) at windshield I got home to check and still would not drain. Replaced noisy visor and splattered grease or something on head liner and on new visor.This was on 10-7-16 returned on 10-12-16 to have issues resolves after speaking to Abdul. When I arrived he informed me it would be $120.00 to remove panel and clean drain. He could have told me on the phone but did not. Dealt with Dan the manager and corrected the drain issues and tried to clean headliner and visor. Replaced visor and offered to replace head liner if I wanted to go that far. Very please with Dan and his attitude to help and to please customer

Courtney Foxworth

18 de oct. de 2016

My salesperson Marvin was the greatest!! I had the best car buying experience from Premier Nissan. Thanks!!

Brad Molaison

17 de oct. de 2016

Mr. Abdul was fantastic. I bought 4 brand new tires for my wife, Noelle Molaison. She has a 2012 Nissan rogue.

CrystalTrim

15 de oct. de 2016

Went in undecided on which car and Marvis help me out, very friendly very professional. I wasn't just another sale to him. He was all about satisfying the customer I recommend Marvis!!!

Chloe

15 de oct. de 2016

I was greeted instantly and I felt welcomed. My salesman was Marvis he was exceptionally great and very knowledgeable! The store clean. Very great experience

Joe Maggio

13 de oct. de 2016

Came in for service and I received good service. I've been coming here since 2011.

Tina Douglas

12 de oct. de 2016

Abdual was very friendly and polite. He greeted me with a smile and handshake. He quoted a very accurate time for the completion of services.

Ross McDiarmid

7 de oct. de 2016

I was greeted with a friendly efficient service coordinator who listened and understood all my issues, updated me on progress and results.. Asked after my comfort and got the job done as quickly and with all the costs and discounts explained.. Excellent

Sequila Paul

4 de oct. de 2016

Abdul is god sent... he is very professional and kind. .

GW III

3 de oct. de 2016

Talk to Benny! Great service, no-hassle buying experience, professional, and knowledgeable sales team. We bought a 2017 Armada and are quite pleased with the deal we got. At no time did we feel pressured like most dealerships. We recommend Premier Nissan over the others (Ray Brandt in Harvey and Gerri Lynn in Houma simply can't compete). Thanks again Benny!

Nicole Buckeridge

3 de oct. de 2016

It was great. They gave me a ride to work and washed my car..

Jesus

30 de sep. de 2016

They nice people and told me verything clear .

Jason Foltz

29 de sep. de 2016

The dealership was very clean. The workers were very polite, while I waited, they had coffee available and the services pretty fast and professional.

Sean Creppel

28 de sep. de 2016

Service was very friendly and fast but maybe to fast on the actual labor part. It was said that the battery terminal were cleaned and preventive coating was put on which is not the case the terminals still look dirty and untouched. Also I needed a tire sensor checked out. they said that they added tire pressure and it cleared which it was when I got the truck back. But shortly after I got on the road to head to texas for work the senior went on again. I stopped and checked tire pressure and all were at 40 psi. So the sensor is still an issue and now i'm in the middle on no where South Texas unable to get this looked at.

Lawrence Williams

27 de sep. de 2016

Everyone was very friendly and willing to help. .

Eloise Holmes

26 de sep. de 2016

Service was exceptional. Staff was courteous and professional. They were very well groomed. They worked fast and accurately. Thanks Premier Nissan, I'll be back.

Aliyah Zeien

23 de sep. de 2016

Everything was great!! .

Patricia Sutton

22 de sep. de 2016

Fast Courteous and friendly. .

Harold Lewis

15 de sep. de 2016

Great as usual. .

James Wimberly

13 de sep. de 2016

Quick service excellent waiting area . .

Sandy

10 de sep. de 2016

Just bought a 2016 Rogue. I can say this was a very positive experience. Alex & Craig Collins are super! Words cannot express how superior this car buying experience was & the wonderful service I received.

Sean Burke

9 de sep. de 2016

Dorian is a great salesman went above and beyond to meet our needs.

April Perry

7 de sep. de 2016

Great experience, worked great with my needs and wants. . .

Leena Jotwani

2 de sep. de 2016

Service was excellent. Our service advisor was extremely personable and pleasure to deal with. Wait time for service was less than estimated and very reasonable.

Traci Navarro

31 de ago. de 2016

Always reliable service. Very nice and informative staff. .

Laura Fisher

29 de ago. de 2016

Fast and friendly service . Thanks abdul.. .

Shakeitha Washington

25 de ago. de 2016

My experience was very quick and easy and comfortable!!!! .

Anquilla Russell

23 de ago. de 2016

The best experience I have every had in purchasing a car! I loved the overall atmosphere and the honesty given of my situation and what could be done for me. I love my brand new car! Charles Downing and Premier Nissan were EXCEPTIONAL!!!

Stephenvarnado

17 de ago. de 2016

Very fast service, comfortable waiting area. .

Claudette

15 de ago. de 2016

I am revising my original review because of lack of full disclosure by the dealership and shoddy repairs. The dealership did not disclose that they replaced the transmission - which in and of itself is a good thing - new transmission but they did not install the bearings so the transmission was rattling. The fact that the transmission was replaced probably would not have precluded me from purchasing the vehicle but full disclosure should have been given.I will have to really evaluate if I would return to dealership for other vehicles.

Charlee Gagliano

12 de ago. de 2016

The service department was very helpful in doing a multi-point inspection on our used car.

Claudette

10 de ago. de 2016

Very pleasant experience. Anthony my previously used car rep was attentive to detail and the dealership actually had one of the cars I was interested in on the lot. The new car showroom and finance offices were clean and adequately appointed. I would consider purchasing from this dealership in the future.

Shien Yen

20 de jun. de 2016

Always a great service experience at premier nissan. Service advisors very pleasant & attentive. Technicians do great job & get my car back in a timely manner.

Dawn Pontiff

15 de jun. de 2016

Abdul was extremly professional and helpful. He was very honest and made me feel like everything was going to be okay. Everyone can learn how to treat people from this man!

Mary Knott

13 de jun. de 2016

I arrived at the dealership looking for a car for my daughter as a graduation gift and was greeted by Mr. Dennis Kraft he was so helpful and not pushy like other places. He let me take my time and patiently waited until I told him what I was looking for and when I found the car (that my daughter love!!) he waited for me and assisted me to end. I have told anyone who would listen about Mr. Kraft and the dealership.

Rita Johnston

10 de jun. de 2016

Very informative and polite salesman, everyone was courteous, and showed me all the vehicles they had on both lots.

Damarius Carter

8 de jun. de 2016

Just Awesome...!!..will never do to any other dealership ..A1 .

Jennifer Hill

7 de jun. de 2016

Charles was phenomenal. He understood what I wanted and made it happen. The entire team did a wonderful job explaining everything and making me feel comfortable and excited about my purchase.

Phat_912

18 de dic. de 2015

I recently purchase a Nissan Altima form Mr. Benny I was very excited and he made my day. I would recommend Mr. Benny to everyone. Mr. Spencer was also very down to earth and to the point.

sallycaurdthers1684

1 de dic. de 2015

Very loud and unprofessional All he wanted was my credit info was not private wanted done all in the showroom floor with everyone listening. VERY RUDE

MS. KEI

1 de nov. de 2015

I recently purchased a Nissan Versa. Mr. Benny he did a awesome job. I have recommended him to all of my friends thats trying to buy a new car...Thanks Benny..

Linda

20 de oct. de 2015

I recently purchased a Nissan Altima from Nick Brown. I have to say this is by far the most pleasant car purchase.He was very through, knowledgeable and extremely patient.I left the dealership feeling secure in knowing I got the best dealfrom Nick. I would recommend Nick to ALL my friends and family.

David H.

21 de jul. de 2015

I recently purchased a 2015 Rogue from Justin at Premier Nissan. It was a really good experience. He was able to answer all of my questions about the vehicle, was knowledgeable about it and was very pleasant and courteous. He took alot of time with me and even though the exact vehicle I wanted was not in stock, Premier was able to locate the one I wanted in a short amount of time. They also gave me a good trade-in value on my car. It was great working with them and I would certainly do it again. I would recommend them to anyone I know, looking to purchase another vehicle.David

kyliebou

6 de jul. de 2015

Alex was my salesperson, and he did a more then wonderful job. I got my dream car for the price that I walked in and told him I wanted. He did so much to make sure that I walked out of Nissan's doors with not only a car but a happy experience too. Thank you to the Premier Nissan of Metairie family. I will recommend y'all to anyone I know that will be trying to buy a car.

Rita, Metairie, LA

5 de jun. de 2015

Melvin McElveen was my salesman that sold me my 2015 Nissan Altima. I was greeted with a smile and Melvin was very pleasant and positive to talk to. He was very considerate and understanding of my financial needs and my time. He went directly to the vehicles that fit my financial category and made the buying process so effortless. My time at the dealership was minimized due to his knowledge of the Nissan vehicles and the complete buying process. My entire time at the dealership for the purchase of my new car was only 1 1/2 hours, which is extraordinary compared to past buying experiences of vehicles I had. I will definitely recommend Melvin McElveen and Premier Nissan to everyone that I know or meet. The finance manager was also very fast and knowledgeable through the finance portion of the sale. Overall, I have a great buying experience at Premier Nissan and will definitely return when ready for another vehicle. This is my third consecutive Nissan vehicle I have purchased from Premier Nissan. Rita Johnston, Metairie, LA.

pif967

27 de may. de 2015

Had a pretty negative experience but once the GM found out about it he was quick to contact me and offer to help me out.

nurse

12 de may. de 2015

Bought my car from Benny. He was not only knowledgeable but very eager to work with me.I had to bring my nieces and cousins to come get cars from him because of his honesty and sincerity.I recommend this dealership and Benny to anyone out there looking to get a car.

Karen LaBurre

12 de may. de 2015

I brought my car in for an oil change and the tech advised I needed other maintenance that was due. I appreciated his advice and knowledge and had the service work done.

Amber Sholes

8 de may. de 2015

very helpful staff and fast service , much improved over last year.

AJienne Jones

6 de may. de 2015

Received an oil change. My car was finished at an exceptional time frame

Max Ghazool

4 de may. de 2015

It's was good experience and u help us good to chose the car

Ms. Josie

3 de abr. de 2015

I must say Moses Jefferson was most helpful when purchasing my new 2015 Nissan Rogue SV. My overall experience was great. Moses was the BEST.

Jessica Barksdale

31 de mar. de 2015

My experience was great. Staff was super informative and accommodated my schedule and needs. I truly enjoyed working with this dealership

Laura Fisher

23 de mar. de 2015

I would recommend premier Nissan service center to anyone that owns a Nissan. The service was fast and friendly. service with a smile

Trudy bordelon

17 de mar. de 2015

they were on point with the problem and fixed it in a timely manner to my satisfaction.

lisa gaudet

10 de mar. de 2015

I always enjoy coming there to get my oil change n my over all check up but, I just need to know for sure that they do change my oil.

marley

26 de dic. de 2014

I purchased my first car here after a lot of researching!! I would say that I had a wonderful experience with Daak. Very Pleased!! Car drives like a dream and is great on gas!!

Kebrown37

9 de dic. de 2014

This was my first experience buying a new car and Premier Nissan was more than amazing. Daak gave me the best experience possible and made sure to get me exactly what I wanted for a great price! True customer service. The financing manager was such a sweetheart and not only made sure to get me the best possible interest rate etc but also chatted and joked with us while we waited for logistics to be worked out. The staff is amazing here and I am so grateful for my experience and my amazing Nissan Altima! Thank you, Daak and Premier Nissan!!!

Tigerswim

9 de dic. de 2014

Shopped around for the best deal on a Pathfinder, for several months. Todd was first rate all the way - he went above and beyond to get the sale, but without all the high pressure gimmicks you'll find in other dealerships. I wasn't anticipating buying another vehicle from Premier, but Todd was the one that made it all happen.

Beverly Every

8 de dic. de 2014

Actually I left happy n surprised at the same time............

Cynthia Luna

5 de dic. de 2014

Moses was my salesman, he was very professional, courtesy, knowledgeable, attentive and put no pressure on my sale at all! Would definitely recommend Premier and Moses

Mike Nichols

4 de dic. de 2014

Thoroughly pleased with the gentleman who helped me thru the buying process (Daak Waggoner)...He was exceedingly knowledgeable, thorough, and very sensitive to minimizing my investure of time. I will definitely refer folks to him in the future!

Louis Lejarza

30 de oct. de 2014

received good information on the car I was researching...Very professional staff...

William Lee

29 de oct. de 2014

Always displays a very professional attitude at the same time polite and willing to go the extra mile to make sure I am totally satisfied with the service rendered.

Donnie Parker

25 de oct. de 2014

Mr. Scott MCCOY was and honor to be around in purchasing our Nissan. It's under my name but Lisa Jordan makes the payments with honor.... Thanks Again Premiere Nissan of Metairie. Donnie P

LAKECIA

17 de oct. de 2014

My experience was great. It was a pleasure working with Benny Maidoh (salesman). He really takes pride in what he does. He was patience and was very helpful to all the questions I ask. I would definitely recommend him to anyone. Thanks for all the help.

DISAPPOINTED

1 de oct. de 2014

WENT THERE TO PURCHASE A NEW VEHICLE. THEY ASKED ME IF I WANTED TO TRADE IN MY OLD VEHICLE, I THEN ASKED WHAT MY TRADE IN WAS WORTH. I WAS INFORMED IT WAS WORTH $10,000. WENT TO ANOTHER NISSAN DEALERSHIP AND RECEIVED $15,500 FOR THE SAME VEHICLE. WHAT A DIFFERENCE A DIFFERENT DEALERSHIP CAN MAKE. DO YOUR HOMEWORK BEFORE YOU GO THERE. AND YES; THE PRICE OF THE VEHICLES REMAINED THE SAME. THE OTHER DEALERSHIP DID NOT GIVE ME MORE ON A TRADE AND BEAT ME UP ON THE BACK END. SHOP AROUND.

Paul B

24 de sep. de 2014

My salesperson was well trained, personable, and pleasant. She took her time and made sure I was happy and after the sale she called to see if I like the car. Thanks Gloria you were a hundred.

Dianne Mavis

22 de sep. de 2014

Everything went great. Service performed on my car was exceptional. My car is running great. Service personnel was very professional and very polite. It was an enjoyable experience.

Niyoka Payton

17 de sep. de 2014

The service was fast, friendly, and warm. I was told exactly what was wrong with my vehicle and it was fixed in a timely manner. The waiting area was clean and comfortable.

Abraham Velez

15 de sep. de 2014

Very, very good! We walked in with an irresistible deal from our bank and walked out with a better deal from the Nissan. Everybody was working together to fit our needs.

Pauline Banks

4 de sep. de 2014

My name is Pauline and I had been communicating with Gloria the saleslady off and on for two months. I finally went in to Premier to meet with Gloria and she welcomed me. She knew I was trying to get out of my previous vehicle and she did everything in her power to make it happen. Gloria was able to answer all of my questions. Thanks Gloria and I will tell everyone what a lovely sales lady you were. Good luck with your career.

4mycutie

16 de jul. de 2014

We went there to look at a Nissan rouge. The one we went there for was on line. When we got there and saw it it had dents and a broken windshield . So we bought a different one. Any way everything was going great then it came to money . Our sales guy pulls out a sheet of paper plain paper we started exchanging numbers . We went back and forth so finally came to an agreement . He said could you sign this sheet we agreed on I said yes, so he brought it to his manager Walter who signed and agreed also . We went into financing after 5 hours of being there . Had my 5 year old and 15 year old who are now irrated and ready to leave . I took for granted everything was in the paper work. I never do this I signed got home rested and read the sheet what we agree to was not on there it was 1900 less that he was giving me for my car. So when I went in the next day I had agreed to bring 6100 cash I told him where's the original paper we agreed to he said what paper like I made this up I said well I don't owe you 6100 then because that was in the paper also . So he proceeded to get ugly and so did I . Walter said there is no cooling off period your stuck . I said like xxxx ! It's not about cooling off or changing your mind . I like the car but you cannot change the money in the paper work. That is legal cause not cooling off that is illegal practices. I threatened to call my lawyer . That is very much worth fighting sleazy people like this . If you buy here check all prices and totals on your paper work. They try to say oh it's in your tax crap. It's not that's more of away to rip you off. I would just steer clear of this dealer ship . Bill hood in hammond are wonderful and service is great I bought there before . I will buy at Bill hood next time . Never again premier

culorayj

9 de jul. de 2014

My experience was very good. Daak was my salesman. He showed plenty of patience and knowledge of the vehical I purchased. I would recommend him to anyone. Thanks again

Angelgrl20002

24 de jun. de 2014

I went in to look at a rogue. The first day we went everyone was extremely friendly but I wasn't getting the price I felt that I needed to hear. Also I felt pressured. Told benny that I would think about it and contact him. 3 days later we phoned him in the am telling him that we were still interested and would be back. Benny said it was fine that he would see us later. WHY I showed up when I said I would and he walks us over to a board telling us he sold his car. What kind of customer service. Someone that was ethical wouldve called. If this is the great customer service you are looking for please go to premier!

nikitan24.nn

23 de jun. de 2014

Me and my daughter was welcome with open arms right from the start the guys took care of us and got me a brand new car for a good price they were so friendly. This was my first time buying a new car and they made me feel so excited about it. I would recommend this dealership and Charles to everyone I no looking to buy a car. They never gave up on me thank u so much Charles for all your hard work and u too Donald

Roseandmatt1117

9 de jun. de 2014

We needed a quick trade-in and received the help we needed to get it done quickly and efficiently. Honesty from John Holloway led us to consider buying vs leasing and I think overall we made a great deal.

Sue Carrere

15 de may. de 2014

I have been working with Todd for a long time. He has always been very helpful. I had a bad experience with Terry Carter. He was extremely rude and made me feel very uncomfortable. I felt as though he didn't know what he was doing, and he seemed very agitated with me. Todd called me the next morning and apologized so I returned to the dealership today. Jerry Billiot was very very nice and extremely helpful also. I plan to do business with premier in the future thanks to Todd and Jerry :-)

vivann53

6 de may. de 2014

I had a great experience at Nissan in Metairie. Roy and Benny were very professional my 1st visit, Benny great my 2nd visit I will definately referr friends and family. Thanks for working with us.

Premier Nissan of Metairie

23 de abr. de 2014

It was a great experience. Will definitely return and send business to Premier Nissan.

Robert Montgomery

22 de abr. de 2014

Good. Very professional salesperson. Knew the product.

KiaT

21 de abr. de 2014

On March 30 I asked for a quote for a new Versa. I went to the dealership on the 31 Travis showed me the car. I got an email that day but my phone died. So I was unable to check it. But once I got home I checked it and the price they charged me they offered in the email the price of the top of the line Versa. So I went back to ask questions I was given 3 different answers. The last one was they lost 156 on my sale. No way in the world would a business lose money just to make a sale break even maybe but not lose. During the sale I was offered an IPAD that would be ready when the check cleared.Now it's almost a month and I text Travis. No answer go there it won't be in until Friday. Today is Saturday I go there aga wait 30 min to be told it's still not in. Never Again

lisalfox

12 de feb. de 2014

I negotiated a price with Daak over the phone yesterday, and included the facts that I was paying cash and registering the vehicle in my home state of Wisconsin. Daak confirmed this information be sending me an email, requesting verification of the spelling of my street address and city. He then asked if I could provide my credit card for a deposit to hold the car until today. I provided that information, and proceeded to my bank to get the cashiers check for the balance. However, right before I was leaving to pick up the car today, Daak called me and told me he would no longer sell me the car at that price. After speaking with his manager Jerry, I was told I would have to pay an additional $1100 for the car which I already put down a $5000 deposit on. This is a fraudulent business practice and I have reported it to corporate Nissan.

szinna

22 de ene. de 2014

Will took his time showing the car and he was very friendly. There was no pressure from him or sales hype. Craig and Will work out a very gooddeal for me and was very fair on my trade in. If it were not for the deal I received I would have to had wait longer to buy my 2014 Altima.I am extremely happy with my experience at Premier Nissan and will recommend them to anyone I know who is looking for an automobile.

rocku2

9 de ene. de 2014

Will never purchase from Premier again ! Poor customer service!!!" Very nice when your buying , but wait until you have an issue.. stay off the used car lot! Used car director Walter Berto is a scam artist.

afiedler

7 de ene. de 2014

this dealership does bait and switch which is an unorthodox way of getting a customer into the dealership under false pretense and then giving you a new price for a vehicle that was priced far lower when viewed in advertisement

Jo lopez

7 de ene. de 2014

There is little to no parking spaces, the work area for mechanics was not impressive. Technician had a radio blaring with loud noise (unprofessional.) Salesman was helpful but manager was unwilling to make a decent offer for my trade in. Ironically they were trying, at the time, to attract Hispanics to the dealership. I felt he treated me with disrespect, and I was insulted by his offer. Just because I am Hispanic doesn't mean I don't know how to research deals. Honestly I don't know why I went to Premiere Nissan. I have bought other vehicles from another Premiere Dealership and was treated poorly.

bigtomsmyth

21 de dic. de 2013

Dropped by to look, ended up buying an Altima then and there. Had done my research for several months. Got the price I wanted, the trade-in value I wanted and the equipment I wanted with no hassle. Nick was first class in every way.

Richard Carbo

27 de nov. de 2013

I purchased and service my Altima premier Nissan. Fred and his team have always provided truly exceptional service.

MELODIE TRAHAN

26 de nov. de 2013

Salesperson Deidra was excellent. however I was told by Deidra that she did not get commission on the sale that Anthony Williams did. spoke with jerry Billiot and he became unconcerned about why I m telling him this and didn't seem to care.

Melody MIller

25 de nov. de 2013

Of all the times I've had my car serviced, the last time I was there was the least amount of time I've spent at the dealership.

Lori Sullwold

22 de nov. de 2013

Excellent service!......................................................................................................

Don Bordelon

21 de nov. de 2013

I was stranded out of town by a car that I had purchased just two weeks prior from another dealership. Both dealerships worked together to get me in at Premier to fix the issue. They had me on my way very quickly.

Gary LeBlanc

20 de nov. de 2013

Brought car in for oil change, the fixed some recalls, but did not change the oil. Returned to have last recall done and they said they did not have the parts when they notified me that they did. They actually did have the parts. I was supposed to have my free oil changes extended by Jonathan, but they said he never did it. But they gave it to me for free anyway. On the last two visits they didn't do the safety check.

Sonia Alvarez

19 de nov. de 2013

Excellent service, excellent deal......................................

brittany davis

15 de nov. de 2013

Went out and beyond! ! !! ! ! ! ! ! ! ! ! ! ! ! ! ! !

Deondray Warren

14 de nov. de 2013

My car was towed in on June 04, 2013. Anything that could go wrong, indeed did! I was over whelmed at the lack of the communication and professionalism that was displayed! Not only did my car sit for more than three months without the repairs being made, the items that was repaired was half done!! I will NEVER do business with Premier Nissan of metairie ever again and I will not reccomend ANY of my family or friends to do business with them either!

honey2blove

8 de nov. de 2013

Mr Charles down and help me to the best of your ability he also made sure that I will have a vehicle to give me back and forth whether I need to go I appreciate all the effort to help he put into making this thing possible may God bless him and keep you but I will be back 2014 to trade off my Nissan Versa for a standard size car because I have a son that is 17 his height is 6'2 and I will need a bigger car other than that I'm blessed and favored thank you.

kollen

1 de nov. de 2013

I had a great experience there, all of the employees i met were really nice, i would recommend my family and friends to visit you guys. Thanks

Brandonf16

9 de sep. de 2013

Terry was very friendly and very helpful aND even after the deal was made he still helped with issues I had. He even gave me is personal cell to get in touch with him. Very pleased!!

matthb57

23 de ago. de 2013

Strike 1#. I will never step foot in that heinous place again!! In February I called about a used truck that I saw online and I asked them if it was available and on their lot and the rude woman on the phone assured me the car was there and I could come take a look at. So I take a whole day and an hour and half to go look at the car and when I arrive they leave me standing around for about 45 min twiddling my thumbs in their used car lot and when they finally came to "help" I ask about the truck and they act like i'm a crazy idiot and this truck that I was told would be there was a fragment of my imagination. I asked to look at their other vehicles and the rude guy "helping" me just stood there pointing at one and then the other wasting my time. So i left as anyone can imagine very irritated with them and my experience Strike 2#. So now it's about mid April and my Sister in law who was 7 months pregnant at the time and commutes in a Nissan Rouge so the car stalls as she is driving up the Hale-Bogg's bridge and she calls premier for road side assistance well they said they would send a truck. So now she is waiting and waiting for the tow truck and after about three hours sitting on the side of the road in the sun, pregnant she calls a different tow company and they show up in about 20 min to deliver it to Premier Nissan's service department. After about four days Premier calls to say the car was ready and that there was a problem with the fan belt. So she goes to pick it up the car and when she shows up they gave her this ridiculous bill, she reluctantly paid and that was that. Well about two days later she brought the car to Pep boys for a new tire and they looked at the car without her asking them to and found that none of the problems supposedly fixed were even worked on and the problem wasn't the problem Premier Nissan said it was, So Pep Boy's fixed the car for pennies compared to what Premier Nissan charged to do nothing. I was just furious hearing about what was done to her. Strike 3# August. So again I am in the market for a car and I see a car on Premier Nissan's website at a good price so I called about the vehicle in the morning and another rude woman answered the phone and I told her that I wanted to know if they "actually" had the car on the lot and she told me it was in her inventory so I scheduled an appointment with the sales department later that day and went on my business. I called them back 30 min later to make sure the price I saw was correct and they assured me I saw correctly and they agreed to call me if the car would sell before my appointment so that was that. About two hours after the first two phone calls the customer satisfaction department called me to find out how my experience was and actually this woman was polite enough to talk to so i told her that my appointment was for in about an hour and half and I just wanted to make sure the car was "physically" on the car lot, and she assured me again that the car was not only in inventory but physically on the lot so I went ahead and made the drive. Well when i arrived at premier Nissan for my appointment a girl comes and and looks up my profile information on the computer and then immediately says, "OH" you wouldn't believe it but that car sold about an hour ago." So I got pretty furious and was like why the xxxx did y'all not tell me this before I came out of my way for nothing?!?!? Well I was able to figure it out myself and I've been around many car sales and they take not 30 min like premier Nissan suggested but many hours. No longer than 5 min after I left that horrible place the customer satisfaction department calls me to ask how was my visit so I told them about it and to have the manager call me within thirty minutes or they will never get my business because I deserve an explanation and and I never received a phone call so that goes to show you how much upper management cares about their customers as well. They are lying crooks that post "deals" online to get you in and to look at their other inventory. They are filthy rotten scoundrels and deserve to be closed down. Premier still has ads on Auto trader for the truck I looked at in Feb, and it never existed. They tried to play the same trick on me again and I will never step foot in there again. I feel everyone should know how terrible they really are. BUYERS BEWARE!!!!!

squirrel72cd

14 de ago. de 2013

Overall a good experience, the only criticism I have is the time I spent at the dealership after having selected the vehicle, I feel there was excessive spent waiting for various stages of the process such as inventory search and final signing of purchasing documents. The actual signing took a few minutes but I had wait 40 minutes to see a finance rep.Thanks Cyril

ariane2427

14 de ago. de 2013

Me and my husband recently purchased our new 2013 (Rouge) from PN Mr.Batiste made our experience Wonderful I highly recommend Mr.Batiste for excellent customer service We was very satisfied with our service our experience was truly a pleasurable one

James Spears

2 de ago. de 2013

I really enjoy everything and the service me and the family is very greatful

Hassan swarming

29 de jul. de 2013

Absolutely great service, very friendly and helpfull . . . . . . . . . . . . . . . . . . .. . . . . . .

deneshiak

15 de jun. de 2013

I give this rate because of the fact that this dealership went out of its way to make sure that I leave off the lot with a vehicle & that was greatly apperciated

Scha

16 de may. de 2013

Visited the dealership to view the inventory on hand to help decide the vehicle I wanted. The young salesman I worked with at first was very friendly. However when they realized I was not there to make a purchase that day I was handed off to another salesman named Benny. I have purchased 17 cars in the last 20 years for myself and helped numerous family members with there purchases as I am a car enthusiast Benny is without a doubt the worst sales person I have ever been in contact with. I returned to the dealership less then a week later as after visiting several other dealers Premiere Nissan had the vehicle In the color and packages I was looking for. In the process of completing the deal Benny lied to me three times as he attempted to manipulate the numbers of the vehicle and my trade. Benny became very irate when after the third lie I asked to speak to his manager. Benny even got to the point that he felt it was neccasary to insult me. The experience seemed to get a little better when dealing with Tim the general manager until I got into finance. I was told in finance that I would not be getting the promotional rate of 2.9% that I qualified for due to the price I was paying for the car. That if I wanted the car it would be at 5.69%. At this point I just wanted to leave. But I had gotten a call from my credit union while in finance and they approved me for 1.9%...... In this process I. Visited Nissan of Slidell as well as Eric Hill Nissan. While neither had the car in stock the service as well as the attitudes were 100 times better then at Premiere. I hope Troy Duhon can get a handle on the issues at his Nissan dealership. If you can avoid Premiere then do yourself a favor and do so. You will have a much better experience elsewhere

David & Jacki East

27 de mar. de 2013

We test drove 3 cars. All w very low miles, in great shape inside and out. All vehicles had a paper protective service mat on the drivers side floor. We found a car we really liked w a few minor scratches on the outside. They took it to have it cleaned up for us- new paper service floor protector mat in place on drivers side. We bought it took it home. The next day I went to drive it. I removed the paper mat. OMG there was huge a hole in the carpet mat that not only went all the way through it - but through the actual carpeting of the car. We emailed / called complaining of this blatent concealment by the dealership. But of course to no avail. They are not going to do a thing aboout it! It was up to us to look under it before wee bought it. We have a car with 130,000 miles on it with no huge holes in the carpet. stains yes/ holes no. Why would we suspect an otherwise new perfect looking car to have such damage?! Premier Nissan Gives Used car sales the typical bad name! & yes the carpet ( not the mat) damage would have been a deal breaker for us. & oh after we agreed on the price, but didn't like the payment. We got the biggest guilt trip! Total high pressure sales! BAD BAD BAD in every way!

Jaqijoy

26 de mar. de 2013

We test drove 3 cars. All with very low miles, in great shape inside and out. All vehicles had a paper protective service mat on the drivers side floor. We found a car we really liked with a few minor scratches on the outside. Price offer agrred so they took it to have it cleaned up for us. New paper service floor protector mat in place on drivers side.We bought it & took it home. Very happy . The next day I went to drive it. I removed the paper mat. OMG there was a huge hole in the carpet mat that not only went all the way through it - but through the actual carpeting of the car. We emailed / called complaining of this blatent concealment by the dealership.But of course to no avail. They are not going to do a thing aboout it! It was up to us to look under it before wee bought it.We have a car with 130,000 miles on it with no huge holes in the carpet. stains yes/ holes no. Why would we suspect an otherwise new perfect looking car to have such damage?!Premier Nissan Gives Used car sale the typical bad name!& yes the carpet ( not the mat) damage would have been a deal breaker for us.

Never Again

25 de mar. de 2013

I went in to look at a 2007 Pontiac torrent that they supposedly had. When I hot there they claimed that it had just been sold yet the vehicle is currently still listed online. When I made the appointment they claimed that they had the vehicle. I doubt they ever had this vehicle and it was a waste of my time to drive the distance I drove to see the vehicle.

Flo

14 de mar. de 2013

Since the review I wrote yesterday is not showing and the car still is I am leaving another review with an update. The review I left was regarding a 2010 Versa that, according to the sales manager "Walter" (at least that's how he introduced himself), had been sold a week before I had called, was given information on it by "Linda", and returned emailed from "Shannon" never bening told the car was not there. I told "Linda" ahead of time that I would be coming from a distance and she tried to push me to come in as soon as possible b/c "cars like these go fast." Apparently seing as how IT HAD BEEN GONE A WEEK. On top of all this I receive an email from "Shannon" the day after, she didn't know we had come though I told the sales manager she was the one who emailed me, who still told me to advise her when I was coming in with 2010 NISSAN VERSA still in the subject! They had no other 2010 Versas in case you're thinking she didn't know which one.

jessicadh1

7 de mar. de 2013

I have never dealt with this dealership and didn't know what to expect.Terry Carter,my salesperson was wonderful.He took his time and explained everything in detail about the car.I was very satisfied with his presentation of the car and information about the dealership being the #1 in the state and #4 in the country.The finance salesperson took his time with me and went over different payment scenerios so that I could get the monthly payment I wanted.He was calm,did not rush me and explained all questions asked.I was very satisfied with my experience.

ESG

14 de feb. de 2013

We tried to purchase a 2013 Versa from Premier. We where told a price on the car. We gave the salesman our credit information. When he returned he said his supervisor would not let him sell us the car for the price we agreed on. We where then talked to by four other people for us the car at the new price ,which was over a 1000.00 more. Our credit rating is great so we went to Ray Brant and purchased the car. We would not recommend this dealer to anyone.

Slidell Shopper

7 de feb. de 2013

I was interested in a '98 Honda Civic I saw listed by Premier Nissan. It was stated that the car had 72,000 miles on it. I clicked on the carfax report, and saw that the last listed odometer reading was several years ago and it was 112,000. How did they do that? Is is a different engine with only 72,000 miles. Seems a bit deceptive to me.

terraljb

8 de nov. de 2012

Our(my wife and I) experience was truly a pleasurable one. Mr. Todd Boudreaux was very hospitable, courteous, and knowledgable. He throughly explained all the details of the vehicle(Rouge) and worked with us in obtaining the final price. Todd followed up after the purchase to insure we were not experiencing any problems. Thanks for such a positive experience.Terral & Charlene Broussard

toe504

29 de oct. de 2012

I would pay very close attention to what they tell you. Alot of flip flop things were said to me and made me very reluctant to do any buisness with them.

Trucker

17 de oct. de 2012

I Emailed them and got a quick response. Called and set up an appointment. Taken on time.Everything went smoothly. I was in and out with the car in less than 2 hours with the car.

Lauren5Colorado

9 de oct. de 2012

Help was great rate a ten. I love the lifetime warrens and the free oil changes. Did a great job helping me pick the right car.

hleblanc

9 de oct. de 2012

i had an awful experience and wil not recommend them to any. after spending half of my saturday at the dealership with a preapproval from capital one bank i was told that my interest rate would be 15% (i was approved at 9.5%) and my car note would be $585.00. i refused this and left the dealership at 9:15 pm. the salesman and finance dept did not even tell the person trying to close my sale that i was even preapproved. I also received a phone call from Louis on monday at which time he proceeded to tell me that i was trying to buy a car that i could not afford and my car note would never be what i wanted. that i should accept that a buy something within my budget and a cheaper car.. this was the worst sales call i have ever received in my life.. i told my business to another dealership and got exactly what i wanted with my preapproval and my car note is exactly what i wanted it to be. management needs to evaluate what their sales people are doing to possible customers..... awful experience

Daniela_gg

8 de sep. de 2012

I bought my first car here and the entire experience was great. Todd was an outstanding salesman and provided a top notch service. He work with me to give an excellent deal.

BucktownKim

13 de ago. de 2012

We were looking at a Rogue and the Juke. Nick was ver patient showing us borh cars. In the end we decided on the Rogue since it was the better fit for us. Nick made the whole process very easy and we even got one year free maintenance.

Ronny4u

25 de jun. de 2012

For car shopping, i have visited so many dealers but this one i won't forget. But can't help got stuck for my stupid mistake and trusting them that they help me but instead they screwed me and i got stuck with the new car. Was not interested in buying the car but those people put the car on my name and everything infront of me bcoz in error i signed the paper. Was not happy with service and happy with dealer and not happy with the price that i am paying right now, as i qualified for much better price. Just happy with the car, as i was looking for only this car to buy.. PREMIER SUCKS..

Natjeanie

23 de jun. de 2012

We feel like we got a great deal on the car we went in to purchase. We knew exactly what we wanted. Car shopping is the absolute last thing we want to do because we always feel like we are being hassled and it honestly wasn't that bad here. Trashika really did a great job trying to meet our needs and when Angelo came to help us, we had to negotiate some, but we feel like we were treated fairly. That goes a long way with us. With two small children and working full time, it's not easy to spend the entire day haggling over price, etc. It took a long time to finalize things, but over all we are very happy with the Armada and the price, and Angelo was a pleasure to deal with.

Courtneyspanolios

19 de jun. de 2012

I came to Nissan to buy my first new car. I was nervous about everything but Will Batiste made me feel comfortable. He was very friendly and listened to what I wanted and helped me explore my options. He patiently answered all of my questions and I felt so much better about my decision to purchase my car. I truly had an exceptional experience at Nissan and I love my new car. I would definitely recommend my friends to go see Will Batiste if they wanted to buy a new car.

urielangel

3 de jun. de 2012

Mr. Collins and Mr. Carter treated me as though I am a special customer. Both went "the extra mile" to help me with this purchase. Courtesy and respect seem to be their natural way of being with customers.I am very pleased with my purchase and love my new Sentra.

sali30

2 de jun. de 2012

I will not recommend at least used CPO vehicle from this dealership. They just want to sell off their vehicles and doesn't really care (at least in my case) on customer's satisfaction. Here are the details of poor customer satisfaction1- Broke front bumper was highlighted broken and to be fixed but instead of fixing it, it became worse (got crack in it)2- No floor nissan mats for front and rear seat (may be forgot to put it back after washing)3- No one explained any maintenance schedule or showed maintenance history of the vehicle. It was told that their is a sticker with last service done but couldn't find anything4- Car wasn't ready as per promised time and they washed in a rush and try to fix bumper in a rush4- No documents showing that vehicle is being CPO given during the sale process5- Poor detailing on the car before taking from their lot (few visible scratches)I was really disappointed from their vision to satisfy the customer.Thank you

whitneymichelle51591

30 de may. de 2012

I went to Premier Nissan with intentions of trading in my 2005 Nissan Altima (previously purchased at Premier Nissan as a Certified Used car) for another Certified Used car. Will Batiste greeted my Dad and I at first steps on the dealership ground. He was friendly, listened to what I wanted and my price range; but most of all...wasn't pushy! Will Batiste helped me to get a brand new car within my price range instead of another Certified Used Car. He made sure to explain all the bells and whistles of the car, how to operate features, and made sure the car was clean for me to take home the day I purchased it. I appreciate his help a GREAT deal and my family will return to buy additional cars from Will at Premier Nissan in the future. I'm a second-generation Nissan driver and wouldn't have it any other way.

Lethal66

30 de may. de 2012

Let me start by saying , I have no regrets about my recent purchase with Premier Nissan .Purchasing a vehicle is a major decision , one that requires plenty research . Premier was notthe only dealership I had visited , but it was the one that pleased me the most. My salesman made me feel as though I was the only person there . He made sure I was comfortable , and that I understood everything he explained to me . Thanks Evander, Lisa

ALRIEDER

28 de may. de 2012

Chad gave us the best service we have ever had. He is a great salesman. This was our second Nissian purchase. We have a 1998 Nissian Pathfinder.

Ben66

25 de may. de 2012

I didn't think I would get and Altima this cheap. They even beat the truecar price.

jubular

26 de abr. de 2012

I bought a used car. On the way home the check engine light came on. Apparently it needs a new alternator, & other parts. I called the dealership but she said its a process to get parts under warranty & the car probly wont make it the hour drive back anyway. I didn't realize the brake tag was a week expired when I bought it. They glued the door handle back on apparently. That broke off already. Headlight was out, but the whole bumper has to be taken off to change bulb because of the way the lights were put in. Just got the car last week & its already a money pit. Not to mention the airbags sensor is broken so the car should have never been allowed to get into because the airbags will not deploy. I will never buy a Nissan again because of this dealership.

guysue

22 de abr. de 2012

2nd car bought from nick brown. He is very nice and I hope he gave us a good deal. The truck seems to be nice

yertman

15 de abr. de 2012

Bought a pre owned versa that they had in the back of the lot and they claimed it was just came in as a trade in. They insisted I purchase the extended warranty which turned out to be a good thing as its a lemon but everytime it breaks down they still charge me a service charge and keep the vehicle for three days and I have to shell out another $100 on a rental. Also they have a very high turnover in staff so never expect the person who sold you the car and lied to you to still be there.

F & P

24 de mar. de 2012

The paper showed 2 -5 speed Frontiers for 15,999.00. The salesman did not even know anything about the sale. Did not check the computer to see if they were even on the lot. Instead he did a bait and switch with us. They bring you in with the sale and then try to sell you another car or truck. We asked only if they had the truck and if we could drive it. All we got was a salesman who could not do anything on his own. He had to go to the sales manager. We asked a simple question and they would not even answer it. We will never recommend Premier Nissan to anyone who is trying to buy a new car. Beware!

bmclaurin1129

6 de mar. de 2012

The customer service was excellent. Very warm & welcoming. I'll refer Premier Nissan to everyone I know....The sales rep was very professional. She was very knowledgeable & able to answer all of ly questions.

Dave Davies

3 de mar. de 2012

Karl Really Knew his product and satified all the questions we had. He did a great job of his side of the deal.He was very proffessional and polite at all times

mmasangya

15 de feb. de 2012

i had a very pleasant experience dealing with premier nissan of metairie. they made buying a new car enjoyable and easy for me. they were very helpful at answering any questions i had and making sure i had everything i needed.

slakemo

6 de feb. de 2012

Made it really easy to buy a car. I came in knowing what I could pay and they worked with me to get something that fit my budget and my needs. I am very happy with my brand new Altima and would recommend anybody whether its your first car or 30th. If you want to get what you want I would go here.

kelrock29

20 de ene. de 2012

I needed a new vehicle and Paul Mavis helped me out a great deal. I would recommend this dealership to all my friends and family. Paul Mavis deserves a raise because he got me a great deal on my new vehicle. Thank-you Paul!!!!!!

Tenure22

6 de ene. de 2012

Angelo the lead salesman was great. Kudos also to Will giving a great assist in my purchase. From sales to delivery their attention to the details of this sale was flawless. Commendations all around.

lorisullwold

5 de ene. de 2012

From the arrival to departure time, our experience was nothing less than superb by all we interacted wtih. I love my new car and the services we received. Would highly recommend anyone considering a Nissan to visit this dealership. It is run with very resourceful and caring representatives. Thanks for the positive experience.

bjthymes

29 de dic. de 2011

I purchased a new vehicle on 11/19/11 and since that time it has been in the service department twice! a total of approx 5 days and now, by way of TOW, ON 12/28/11 it's back in service AGAIN due to the ignition switch being stuck ( THE TRUCK WON'T EVEN START) and the Clutch sticking and making a loud cluncking sound! this was report to the salesman right after purchase and he stated it was checked out and nothing was wrong!! I WAS SOLD A LEMON!! I am very disgusted with this vehicle and Nissian lack of concern!!! I WANT SATISFACTION AND RIGHT NOW EVEN AFTER SPEAKING WITH THE REGIONAL OFFICE I DONT FEEL LIKE I'M BEING HEARD OR SATISFIED!!!!!!

bonanita

21 de nov. de 2011

Have bought vehicles in past from Benny.. Very friendly and helpful when trying to help find the right vehicle.My entire experience was great sales manager and financing especially.

j456p200

19 de nov. de 2011

I was very please with Mr. Will Batise and I wouuld recommend him to friend and family. He was very helpful and very kind .he is and very good salesman.

jcjstar

15 de nov. de 2011

I love Premier! The staff was very friendly and effective in getting me exactly what I wanted for a great price. I recommend that anyone use this dealership!

Rptm

29 de oct. de 2011

Very professional and customer friendly service. I was greeted immediately upon arrival, checked in promptly and my vehicle was serviced quickly. The service manager completed the process by explaining what was done and making sure I was satisfied with the results. Very conscientious and friendly.

lanacage

23 de oct. de 2011

My experience at Premier Nissan of Metairie was awesomely surprising!!! I was acknowledged and greeted seconds after my arrival. I didn't feel pressured or ovrwhelmed by the the sale agent (Doc Wagner);in fact, he was truly a professional. Kudos to Mr. Wagner and the whole team at Premier Nissan. I would definitely pass the word on! Yours truly, Allana Narcisse

kschmid550

21 de oct. de 2011

the sales man (OJ)was great to work with and spent time to get me the best deal that he could in my price range!

Mark Major

19 de oct. de 2011

On Saturday, October 15, 2011 I purchase a new 2012 Nissan Frontier form Premier Nissan. I was accompanied by my wife and daughter. During the entire visit we were treated very professionally by the greeter, receptionist and all of the Premier team. We collaberated with Mr. Jason Lloyd, our Premier sales person, and concluded that the 2012 Nissan Frontier was best purchase to fit our needs. We made the purchase and proudly went home withour new truck. I would recommend Mr. Jason Llyod to anyone seeking to purchase a new vehicle.

tammy08

19 de oct. de 2011

Salesman very friendly. Would recommend him to others. Great pricing. Charles went out of his way for us and we did not feel pressured to purchse the vehicle, which is a big plus to me.

lookingfor the right car

3 de oct. de 2011

I went to Premier Nissan 2 weeks ago and they had already sold this car- if they ever had it in the first place....why is it stil online?

steelheader

30 de sep. de 2011

Sales person was great but management never could get their act together and the "out the door" total price was never solid. At each juncture (and we were there three consecutive evenings) the sales price would jump, or a warranty cost would be added, or a "dealer fee" would be tacked on. I suppose this has alot to do with the Versa being advertised on TV at $10,995 but don't be fooled, the actual cost will be at least $14,000 for a base model and there will be a 6 plus week wait on the delivery for which there will be no compensation or loaner (until the last week before the car arrives).

ratchethead

18 de sep. de 2011

Honest employees, great price, excellent customer service. Daak (salesman) and Andreas (sales manager) were extremely helpful. Overall, one of the best new car purchases I've ever experienced.

r1j2h3

17 de sep. de 2011

They not only beat the price of another Nissan dealer, but did it quickly without wasting too much time. This was the best new car dealer experience we have ever had.

dancingirl52

11 de sep. de 2011

I wanted a vehicle just like the one I had but with AWD which isn't easy to come by in the Deep South. Charles and Daak worked tirelessly with me to not only find the car I wanted and get it here with low milage, but also to get me the note I wanted. They went out of their way to be courteous and accomodating. Daak even got me another Murano to drive while my new car was in transit (so we didn't add miles to my trade-in) I got everything I wanted and had a delightful experience acquiring a brand new Murano SL AWD.

jbmatirne

9 de sep. de 2011

This was the 2nd time I have use this dealership and salesman and I have no regrets. My saleman was professional and informtive in all aspects. When it look like I the color I wanted wasn't on the main lot he suggested we drive to an offsite to view other vehicles in the rain. It was an all day event but well worth the time.

flee1952

31 de ago. de 2011

My purchasing experience at the dealership on SAturday was excellent. This was the second purchase I made at Premier and for both Daak was my sales rep. I am completely satisfied with my experience and would recommend the dealerhship to others.

ptrab1

21 de ago. de 2011

Benny was a great salesman. He answered all questions that I had and showed me all the great qualities of a Nissan car. It was a great buying experience and I would recommend it to my friends. The Nissan Rogue is a wonderful car.

haljr123

19 de ago. de 2011

The efforts to earn my business were outstanding. A close sensitivity to our vehicle needs was handled in a professional manner, from the test drive ,to the excellent finance services provided.

stump985

10 de ago. de 2011

Sales was fine and easy, but when needed a warranty issue resolved no one was there to help. When there on a Saturday to see about replacing a seat belt that didn't work. It took them two hours to tell me they need to order a new seat beat.. Really? i told you the seat beat didn't work. Two weeks later I called about the order.. no one knew anything about it or any record that i was there. Had to order it again. Week Later they called to tell me the part came in. Went there on a wednesday morning 2nd in line. Of course they didn't know anything about the seat belt. After 3 hours being there. The finally replaced the seat belt. I will never go there for anything service related. Oh and I couldn't get my second set of keys the day i bought the truck because the porter was not there. Came back a week later to get my keys.. they were lost. The made me a second set of keys. Daak the salesman was nice and got me into a truck that I wouldn't but I don't think i would buy there again.

cynt-1

4 de ago. de 2011

I looked at 2 Murano's, both had the cargo cover mat. so I believed I would get the mat also, but when i took delivery I was shocked to see the it did not have a cargo cover mat. I was told that I had to purchase it seperately. I know the 1 I wanted had the cargo mat , but they insisted it did not. after all the money I spent & all the vechicles I purchase from Premier Nissan, I think that was low.

charish09

1 de ago. de 2011

Ms. Shaquita Taylor was our salesperson who help us pick the maxima we wanted. She was patient, kind, understanding and compassionate. She helped us to pick the vehicle was needed at the price was wanted to pay. She kept a smile and answered all questions that was asked to her. She handled herself professionally. I would recommend her to a family or friend in the future. She kept in contact with us to the very end. Ms. Taylor and all of the staff that was involved in this transaction really knew their job and how to make a customer happy with their graceful service. Great Job employees of Premier Nissan! Your smile and knowledgeable information welcomes every customer that enters into your establishment!

xhnikolex

29 de jul. de 2011

After my Jeep Compass had been totaled, I had a very short amount of time to find a new car. I searched all over south Louisiana for a Nissan Juke. Premier Nissan called me back and said they had the car for me. I showed up at the dealership and while they didn't have the EXACT car for me, Jason made sure I was able to drive the car I wanted off the lot that day. He upgraded my Juke in one day [added nav, fog lights, backup camera, etc] and I got to leave with the car I wanted! I also got to leave with a $500 wal-mart gas card in my pocket. It was an all day ordeal but modifying a car isn't something I expected to be rushed.

redangel

6 de jun. de 2011

This place- sucks! They are the most sarcastic and unprofessional people that you would never want to deal with! I would not recommend for anyone to ever go there to buy a car! Please, for the love of Jesus- don't go there!

lana5305

25 de may. de 2011

He is a great salesman.He works for his customers interest. Mr.Wilkerson gave me a great deal on my first car a 2011 Altima. He worked for me to get the best price for me, because I am a college student going to nursing school. He was extremely honest about everything, he listened to what I wanted, and gave me a great deal that I gladly accepted. I would recommend him to be your salesperson and I also would recommend this dealership. I received great service and was treated properly.

twin69

23 de may. de 2011

EVANDER WAS A GREAT SALESMAN I WOULD RECOMMEND HIM ! HE KNEW WHAT I WAS LOOKING FOR AND EVANDER IS THE BEST SALESMAN!!EVANDER HELP ME IN A GREAT WAY!THANKS TO ALL OF YOU! GOD BLESS YOU! I LOVE MY CAR,YOUR SALESMAN WAS FAST ON TIME,I DID'NT HAVE TO WAIT TO LONG,THANK YOU! THANK YOU....MS.VALERIE LONG

Rptm

20 de abr. de 2011

Very accomodating, friendly, reponsive to all questions and a very friendly professional business atmosphere. I have never had a issue with the dealership - purchase, parts, labor, or maintenance.I have purchased new and used vehicles from this dealership.The latest purchase was my son's vehicle. His credit rating was not the best, due to Katrina and other issues. Robert worked with him, found the car he was looking for and secured a very fair loan for his purchase.I recommend Premier Nissan to everyone I know that is looking to purchase a new or used vehicle.

jschembre

16 de abr. de 2011

I recently purchased a new Altima from Premier Nissan in Metairie, and it was by far the most positive vehicle-buying experience I've ever had. Rob Stine sales manager and Bennie the salesman, made everything easy. Bennie helped me locate the exact vehicle that I'd had in mind, and he was very knowledgeable with all the questions and concerns I had. Rob Stine was professional and I never felt the slightest bit of pressure when negotiating the purchase terms. The Finance manager was also very helpful, providing information on the different options and rebates available to me. The entire experience was comfortable and relaxed, and I feel like I got a terrific deal on my new vehicle. Since then, I have recommended, my mother(murano), father n law (titan), brother (pathfinder) and sister n law (armanda) to Rob, Bennie and Premier, which they all have purchased vehicles. They all received the same customer service I did. Bennie has kept in touch with me over the months, making sure there were no issues with the vehicle.. I even received a voice mail from Bennie on my birthday, wishing and singing me "Happy Birthday"..yes..he really did sing...he's a far better salesman, then singer, but..THAT'S CUSTOMER SERVICE..This was the best car buying experience Ive had and I highly recommend Rob and Bennie in particular, to anyone who's looking to buy a new or used vehicle.

jarm3333

16 de abr. de 2011

All of my car buying experiences at Premier Nissan have been wonderful. I moved out of state a couple of years ago and continue to drive to Metairie to do business with Sales Manager Rob Stine and his team. After the birth of my 3rd child, we decided that a mini van was the best fit for our family. I did not know much about the Quest, but Evander did an excellent demo of the features and benefits and made me comfortable with my selection. The price has always been the easiest part. Rob Stine bent over backwards for me to get me what I needed for my trade and make the deal work. Fernando was an awesome Finance manager. I was very happy with the interest rate that I was given and even got an extended warranty built in to my monthly payment. I send all of my friend and relatives to Premier. Nissan makes great vehicles and this dealership makes me feel appreciated for spending my money with them. No games here, just an easy way to buy a car

manda

15 de abr. de 2011

James Kennedy was the sales associate that I bought my Nissan Maxima from. He was the BEST car salesman I have ever met! He was easy to talk to, straightforward, polite, and just a genuinely nice guy. He made the new car shopping experience so much less stressful than salesmen at other dealerships did. He told me about the different features and cars without being pushy. He gave me the opportunity to consider the information he provided. He really seemed to want to help me find the car that was right for me and the one I would be happiest in. My boss referred me to James, and I was not disappointed. James is, surprisingly and thankfully, not the typical car salesman. I will definitely recommend shopping with James Kennedy at Premier Nissan, Unfortunately, James was the ONLY polite employee I dealt with at Premier Nissan. During the negotiation process, Lee Castillo came out to try to talk the price up from what my final offer was. Lee was extremely rude. When he sat down at the table he did not even bother to acknowledge the fact that I was at the table. He only introduced himself to my parents who were merely helping me shop for the new car I was trying to buy. Even when it was pointed out that I was the one who was actually buying the car he BARELY introduced himself to me. As he sat at the table and rudely tried to negotiate a price, he BARELY spoke to me. His whole mannerism and insulting, sarcastic tone made me so mad that I nearly walked out of the dealership. There is no reason for anyone to be spoken to in such a sleazy and ill-mannered tone. He is the type of person who gives car dealerships/salesmen bad reputations. He nearly lost a sale by his disgusting and disrespectful performance. The other very unpleasant part if my experience was with Byron Lopez, the finance man. He too was extremely rude and sarcastic. He was continually rushing me through the entire process. When he told me what the monthly payment would be I was surprised that it was higher than I had anticipated. I asked what interest rate I was getting. The interest rate he gave me was higher than I expected. Byron did not like that the interest rate was questioned. I should have been told up front what interest rate I was getting without having to ask. When my parents and I thought it was possible to get a better interest rate at one of the credit unions we belong to, Byron offered to check the rates for us. While he was checking the rates he was chuckling to himself. I am not sure why he was laughing, but in hindsight it seems that he could have been laughing because he gave us the incorrect interest rates for the two credit unions he offered to check. I have no way of knowing if this was intentional or not. However, when I got home, I checked the rates and he most definitely told us incorrect information. It could have been human error, but based on the way he was talking and acting towards us, I feel that we were intentionally lied too. It also could have been that he was laughing at the show or movie he was watching while he was helping me. Clearly helping me was very inconvenient for him. I am very aware of the fact that it was late and everyone wanted to get home, but it was not right that I felt rushed throughout the process. When I was trying to READ what I was signing, Byron should NOT have rushed me by telling me to JUST SIGN while pointing rudely to the paper as if I was a moron. Also, while I was trying to decide if I was interested in the extra warranty options, he pulled the paper out of my hands and put it in the folder as though I had already decided against it- I had not decided anything at that point. It was VERY clear I was still reading and thinking about adding the warranty or not. He was absolutely terrible, rude, disrespectful, discourteous, and insulting in the way he spoke to both of my parents and to me. James Kennedy is the ONLY reason I bought a car that night from Premier Nissan. The other employees I spoke to were sterotypes of sleezy, disgusting car salesmen. Premier Nissan should really do a better job training their employees. I think it would prove beneficial to both the customers and Premier Nissan to allow James to handle the entire car purchasing process, I know I would have felt a lot better throughout the process. There is NO reason for any customer at Premier Nissan to be treated discourtesly, laughed at or lied to. This type of behavior by the employees of Premier Nissan will surely have a negative affect on the reputation of the company.While I am very happy with my car, and my salesman James Kennedy, I am extremely disappointed by the rest of the experience. I will be certain that any recommendations I give for Premier Nissan include two stipulations: that James Kennedy should be the salesnab and that any financing should not be done through Premier Nissan.

Porsha

11 de abr. de 2011

After my last experience in buying a car. I felt that all car salesmen will try to get over on you. Jason explained everything about the car finace, coverage, etc. He also made sure I pick the car I wanted and could afford. And he was very patient with me and my kids.In the end I felt that he was more of a friend than a car saleman.

cmclain2

5 de abr. de 2011

great help. i want have any complaints. lee helped me and my familt find the right vehicle for us. i love my 2011 nissan sentra. I could have found a better car for the price that i've gotten mine. And a new car at that. Thank you lee. from Christy and Christopher mcclain

jacks_cc

17 de mar. de 2011

Whole experience was great, went so good we thought we dreamed it. From the sales manager to the sales person, to the people who detailed our new Rogue, all treated us with respect and answered all questions, If they did not know the answer they went find who did know. Thanks Nissan

ccrose

23 de feb. de 2011

My experience at Premier Nissan of Metairie service department was outstanding. The service manager (Walter Cannon) was extremely helpful, friendly and professional. I would highly recommend service at Premier Nissan to my family and friends. It was a pleasure doing business with you.

jeanitascott

21 de feb. de 2011

My experience through the internet and phone conversations was very professional. Once I went to the dealership everyone was very polite and make me feel very welcome. It seems like this is a very professional dealership but they do make you feel very important.

caleblanc6

4 de feb. de 2011

Very pleased with the service department of this dealership. I purchased a Murano in 2008 and recently traded it in for a 2011 Rogue because of the service I receive from this dealership. I have been very satisfied with the customer service I receive from the service department

anasharp

1 de feb. de 2011

Once again, I have had a wonderful experience at Premier Nissan!I had a great car buying experience, everything happened exactly as planned and I got exactly the car I was looking for. I recently took it in to service, and as always, everything was entirely satisfactory. Its always a pleasure. Walter Cannon provided outstanding customer service. I very much enjoy the quality of service your company provides. I will continue to refer new customers to you, I'm not quite sure how you do it, but you are able to provide an incredible level of quality, and simplicity!

eh3dealer

28 de ene. de 2011

My 2006 Nissan Xterra was my first new car purchase and I have taken it to this dealership for every scheduled service visit. I have found the service staff to be very courteous and most anxious to make sure the customer is satisfied in their visit to their dealership. They recognize customer loyalty and reward it with good value and fair dealing. During my most recent visit, Manager Walter Cannon introduced himself and personally thanked me for my customer loyalty. I have not had any problems with my Xterra and attribute that to the good service performed by the mechanics and whenever I have had a question I have been able to talk directly to the mechanic that performed the work on my car. I have had three different Service Advisors over the years (most recently, June Soprano) and each one has strived to make sure I have been satisfied with my visit. E.H.

Pia Drummar

11 de ene. de 2011

I would like to express my gratitude to the service staff at Premier Nissan. From the moment I walked in I was treated courteously. They were friendly and the Service Director, Mr Cannon, came and introduced himself to me and my daughter. My service needs were met and the price was very reasonable. My time is valuable and my car was ready when I expected it. I appreciate the feeling of confidence I get when dealing with professinals. When I next shop for a new vehicle, I will certainly come to Premier Nissan. I know that I can count on quality work from the service department for a new car as well as my current vehicle.Thank you again for taking such good care of me and my vehicle.P.D.

amielynn0525

4 de ene. de 2011

Service Department was extrememly customer friendly and knowledgeable. Quick service. I came in and the service guys were right there before I even got out of the car. They diagnosed the problem right away and gave me my options and pricing. They were competent, knowledgeable, very courteous, and I was out of there quickly at a reasonable cost. I considered this service to be exceptional, as they were quite busy at the time. I'll be back for my oil change soon! Thanks again for the great service.

TerrieLinker

4 de ene. de 2011

Very friendly staff, quick turn around on service. Very pleased with overall experience. I have been a customer of this dealership since 2001 (2 cars), and the service on this visit exceeded previous visits. I will be returning for future repairs soon.

BradLandry

4 de ene. de 2011

friendly staff. great service. they kept me informed of my repairs and worked well with the insurance company. they were extremely helpful and honest. i will return there in the future if i have any problems with my vehicle. i will also consider coming there for a new vehicle in the future.

Runchalates

4 de ene. de 2011

Great experience----purchased 2010 Rogue car through internet department and everything was just as they said it would be online. Price was correct as were the features of the vehicle, I was expecting foolishness but got none, it was truly a pleasureable experience.----definately recommend these people to do business with.

Offroadguy

3 de dic. de 2010

I was looking for a specific truck and Daak helped me find exactly what I was looking for. I never liked going to car dealerships because it is usually a big head ache. This time around it took less than 2 hours to get my new Frontier. I love my new truck and the experience was great. Thanks for making it painless.

dave079

31 de ene. de 2010

Biggest scumbags on earth. I have never had a worse experience before, during, and after the sale than these scumbag thiefs. Their reputation holds very true. Dont dare even attempt purchasing from these con artists. They refuse to do recall work, they screw you over in financing, they lie about doing work to your car while its in the shop for work needed, they refuse to call back when parts are ordered, they lie about replacing a defective part when they say they did. Its nothing but lies and deceit from these so called salemen.

NOLA Girl

11 de ene. de 2010

I bought a new Nissan Pathfinder in November 2009. I was leasing a Toyota and in order to me to agree to a deal and be able to qualify, they agreed to pay off the remaining 4 payments on the lease. Two months later on a Saturday I got a letter in the mail from Toyota saying there was $1900 due (the four remaining payments). I took the letter into the dealship on Monday and they said "we sent you a check"... well no, they did not. Then they tried to give me a check for $1400 saying it should have been sent to me. $1400 was for only 3 months - then they said they "really only agreed to pay for 2 months, but would pay for 3".... hello! No one in their right mind would agree to pay 2 car notes at one time. They actually changed their story regarding paying off my vehicle FIVE times while we were standing there. No way would I have made a deal like that. They showed me a piece of paper which had was scribbed "2 months payments on lease". I told them "you could have written that 5 minutes ago". I wouldn't have even been approved had I been paying for 2 car notes. Are they nuts? This issue is STILL up in the air. They tried to get me to take the check for the three payments, but I refused. I told them until they could come up with the entire amount, no way would I take a check. I'm waiting to hear back and told them I would make sure everyone knows how they do business. After I was approved, they also told me I had to come up with another $2,000.00 down before we could make the deal. Of course, the vehicle I wanted wasn't in stock and of course they couldn't get the color I wanted, so I had to wait and settle for a color I wasn't crazy about. The vehicle showed online as having an automatic liftgate. When they delivered the vehicle, no auto liftgate.. they couldn't explain it... went to their computer and decided "this one mustn't come with that" and gave me "free oil change for a year"... because after all, an oil change is worth a automatic liftgate. There was also a scratch on my new car and a defect in the paint, which they have yet to repair, and I'm sure, was hoping I wouldn't discover when I received the vehicle. I signed on the dotted lines already, so I was already stuck. They lie - go to another Nissan dealership if you choose to buy a Nissan.

brookeg12

25 de jul. de 2009

I went to this dealership just to compare prices. I told the salesperson I did NOT want to go through there financing if I chose to buy a car from there. And I did NOT want my credit run for ANY reason. He came back with a price for the car that I wanted that I liked. I said ok is this the TOTAL price? Tax, title, license, everything? He said yes and said I had to fill out a credit application form so he could do the contract. I made it very clear I did not want my credit run for ANY reason. I was getting my own financing. Well I sat there for 3 hours while he ran around trying to screw me over. I could never get a straight answer from him, everytime he came in the room I reminded him I did not want my credit run. He said ok, ok, ok. Well he came back in and said "we are going to finance you through Nissan." I told him NO I am getting my own financing, then he left again. Finally I walked out the room and said I want my keys to my car so I can leave. They quickly rushed me into the finance guys office and I said I have no idea whats going on? No one has given me a straight answer. I asked how much the car was and he told me a price that was 2000 over what the salesperson told me! I said no thats not what I want. I also asked if my credit was run and he said " I didn't run it." I said give my keys I'm leaving. So today I looked at my credit report and shock and surprise it was run! I will be filing a report with the BBB.

dibbm

11 de jun. de 2009

I have brought two vehciles from this dealership and my husband just leased a 2009 nissan maxima. Our daughter just purchase a car 2 weeks ago from Premier nissan, i have been very please with my salesman he was very nice and easy to work with. My car came with a lifetime warranty on the tires and when my husband brought the car in because one of the tires having a egg in it. We were told to bring it in the following day and it would be taken care, that did not happen the service manage first said that we did not get all the oil changes and that the warranty was only good if the tires were wore down further i have all of my receipt for oil changes and maintenance i see know reason why this warranty is not been honor. And because of this reason i will not refer anyone eles to this dealership if i am have a hard time with something as simple a tire warranty, what would happen if i was having problem with my vehicle that still under warranty.

chelly

12 de nov. de 2008

I have a murano that is two yrs old. It started to make a noise and hesitate when you excelled. I was reluctant to use a mechanic I did not know. I took it into Premier Nissan, it was a minor repair and cost next to nothing. When they called me with my estimate I asked them to put on a new back windshield wiper. Mine had broken. When I picked it up they told me my windshield wiper which was in my car was only missing a nut. They put it on free of charge. To me this shows a very honest establishment.

Fleurdelee721

22 de sep. de 2008

When my Maxima was recalled for a repair to the sunroof I took the car to Premier.The car was returned to me with spots, like a leopard all over the interior.I at first said this is not my car..then I realized that a coke had exploded in the car due to the service dept leaving to sunroof open and all the windows tightly closed. They refused to clean it , I was in a hurry but had to go clean the car myself. HOw do these people stay in business?I have heard nothing but horror stories about this place.. I drove to the West Bank from Metairie to avoid dealing with them again. I just want to understand how they stay in business??

loydbour

11 de jul. de 2008

Deceptive sales practice.Downright dishonest.Was given a quote on a new car , at which time we agreeded. They came back with the paperwork 1000.oo over agreed price .Was brought to there attention.When it came down to the final paperwork , the finance mjr included the extra 1000.00 in the total, would not give me a printout of the paperworkand tried to scam my young daughter into %16 intrest rate.I than pulled out a check and was about to write him a check for the autoat which time I hesitated and asked my young daughter would you like to think about this over night , she was confused , not knowing a lot about financing.The assholes I was dealing with was unaware I have bought over 200 cars in my lifetime.As all of this was going on This customer whom had brought her auto for service earlier , discovered her front end damaged and smashed in at which time she asked for a mananger to explain that her auto was in perfect condition when she brought it in.To everyones surprize noone responded to her request so she called the police and took pictures with her cell phoneI ended up tearing the check up in the finance manangers face and walked out with my family, vowing never to return to a premiere nissan dealer.This is NOT the first time having problems with a premiere dealer .Had they been fair and honest my family intended to purchase 2 autos that day a pathfinder and a sentrs.DO NOT DEAL with this dealer you will get rippedGo to best Chevy . HONEST / Professional.L>BI Will complain to the BBB about this

nlmyers

23 de oct. de 2007

This company does not communicate between departments or follow through on responsibilities. Once the sale has been made you are no longer treated as a customer, but, rather as a bother.

rbissett

12 de jul. de 2007

Premier quoted me a price on a vehicle. The agreement was that the car would be paid for in full upon delivery. I signed the contract papers based on the verbal agreement and good faith trust that the dealer would honor the deal. Instead, the dealer fudged the numbers (increased agreed price by $8000), and financed the car through NMAC without my authorization. What should have been a $38,000 pay off balance ended up being a $49,000 pay off balance. Avoid this dealer at all costs. They are very clever, deceptive, and will cheat you if they can. I have no recourse, and will lose the car because it's no longer affordable. Don't let this happen to you.

bigcountry70466

12 de sep. de 2006

traded my used titan in for a new one a month and a half ago.salesman said every thing was fine and i was financed...now the finance company that the old titan was financed through says its not been paid off.so now the payment on it is late...i call premier and they tell me im not yet approved ont he new one and to just go ahead and pay the note on the old one..he said come in again and sign more paperwork and bring check studs.i dont suggest for anyone to deal with these lyers.

dainas

10 de may. de 2006

I brought my car in for service with the primary complaint of the cars random failure to start. Premier Nissan called and told me that the technician had written down something regarding this and the warranty, but he could not read it because it was scratched out. He claimed the technicians could not duplicate the problem, however when he handed me the paperwork to take to the cashier and check out, I noticed that something had been written in the space addressing the cars failure to start and then it had been scratched out. I was sent home and three days later the car failed to start once again. A week later Nissan called me and informed me that the car was not starting because of broken head gasket which was covered under warranty and would take 3 to 4 days to fix. That was over two weeks ago and my car is still not repaired. I went to Premier Nissan yesterday and it appeared to me that they had only been working on my car for a couple of hours rather than a couple of weeks. I do not believe that they were unable to duplicate the cars problem when I initially brought it in for service. In fact, in light of the technicians scratched out notations on the work-order regarding this problem, I feel quite strongly that Premier Nissan knew the first time I brought the car in that there was a problem with the head gasket. I think someone at Premier Nissan purposely scratched out this information on the work-order because they new the job would be time consuming and would not net them any money since it was covered by warranty. They sent me home in hopes the problem which occurred randomly would not resurface until some future date that would in their hopes be outside of the warranty. Meanwhile my 3 to 4 day job has turned into the better part of a month (May 10, still not completed). It would seem the work on my car was passed over any other repair for which they could charge and make money. Bottom line, Premier only cares about money, not customer satisfaction.