Long time Ford owner

25 de sep. de 2016

Took my car in for regular scheduled maintenance. After getting my car back discovered oil and filter change as well as wheel rotation and inflation had not been done. Technician had completely falsified his check sheet. Service manager never returned several calls. Finally got a call back from the service and parts director. Said they had changed procedures to make sure this does not happen again.

Johnathon Moore

24 de sep. de 2016

Last time I brought my car in it took more than two hours for just an oil change with an appointment. this time was so much better and i got out in thirty minutes with both a oil change and a tire rotation. Much happier this time.

Wayne Thompson

19 de sep. de 2016

The service here was excellent. The fact you were able to get to my truck and get it fixed in a 24hr period, right before a holiday weekend, is much appreciated. I was able to make it to my new job in time and can't thank y'all enough.

Bridget Ramirez

19 de sep. de 2016

Your staff is amazing! Wouldn't take my edge anywhere else!

Bernadette P. Jojola

15 de sep. de 2016

In the first place, I barely made it into the Ford Auto Center, with a bad tire.I had NO intentions of buying a car. At least, NOT on that Sunday morning. All I wanted was someone to change my tire. Then, Gregg approached me, immediately, asking how he could help. He rest assured me that he would help me with my tire and if I would be interested in a car. So, we started looking at the cars I might be interested in. He was very kind, friendly and made me laugh. He made it really easy to realize that I REALLY needed a new car.

Janice

12 de sep. de 2016

During the whole process we were not pressured into something we did not want to see or hear. Everything was great! Stress-free experience in purchasing a new car!!

Nancy Brenna

12 de sep. de 2016

great experience - Joe is a fantastic person to work with

bdavis425

5 de sep. de 2016

Very friendly experience. I would definitely recommend this dealer and salesman to my friends and family. Reasonable prices and commitment. Would go there again. Thank you.

Norman Lieber

5 de sep. de 2016

Oil change was completed quickly. I didn't have to wait too long. The waiting area was clean and comfortable.

Darrell Overbey

20 de ago. de 2016

Lindsey was great. Helped us understand our options, and got us a vehicle we wanted

Brian

19 de ago. de 2016

I bought a used car here which I'll ad was not a very good experience but after about 2 months owning the vehicle the rear differential started leaking fluid all over my garage. Thinking since I was told all used vehicles come with a 2 year power train warranty they would take care of it. After calling and being told they don't do appointments I'd have to drop my car off and they wouldn't be able to get to it for about 3 days cuz they have over 200 cars before me I tried calling and texting the salesman that sold me the car and he never once answered or text me back. Horrible costumer service, they only care about selling you a car and nothing about making sure your happy with it!

Pissedoffcustomer1

18 de ago. de 2016

I bought a used car here which I'll ad was not a very good experience but after about 2 months owning the vehicle the rear differential started leaking fluid all over my garage. Thinking since I was told all used vehicles come with a 2 year power train warranty they would take care of it. After calling and being told they don't do appointments I'd have to drop my car off and they wouldn't be able to get to it for about 3 days cuz they have over 200 cars before me I tried calling and texting the salesman that sold me the car and he never once answered or text me back. And they weren't even able to give me a curtesy car. Horrible costumer service, they only care about selling you a car and nothing about making sure your happy with it!

Mark Bauder

15 de ago. de 2016

Service was quick. I always expect dealerships to take a long time to service vehicles, but this particular visit was fairly quick. I was only getting an oil change under my 1st year purchase agreement.

Joel Straquadine

15 de ago. de 2016

Excellent service had work completed in about 40 minutes

Pidge89

8 de ago. de 2016

Bo Knox was amazing through the whole deal. Everybody in the sales department is friendly and the whole car buying process went extremely smooth. There is a reason my business stays with Power. 5 vehicles purchased through them and I will continue my business with them!

Warner Pareo

3 de ago. de 2016

Very Good. I was in a hurry didn't want to waste time in haggling. fount the vehicle settled on a price and was out of there in 2 hours. they were very helpful in handling and installing accessories.

Iain Sharp

2 de ago. de 2016

Great service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Gary Spitzberg

1 de ago. de 2016

I have bought a number of vehicles from Bob Turner's Ford/Power Ford over the years. I have always enjoyed the relationship I have had with the salesperson, Gary Timmons.

Mustang 302

31 de jul. de 2016

Because when I go in there everyone is very professional courteous and give you all the information that you need Lindsey Porter was a great help

Katlin Brantley

30 de jul. de 2016

The staff was very nice and they did the work very quick and thorough

Philip Lopez

27 de jul. de 2016

The best car buying experience I've ever had.John was an excellent salesperson who was quick to deliver on price and I never felt pressured during the process.

B Dog

25 de jul. de 2016

The family at Power Ford has always been professional and knowledgeable, every time my Taurus is serviced.

Thatguy123456789

24 de jul. de 2016

Great service and a great vehicle, thus far I've had no issues and it has delivered everything I was promised it would do plus all the comforts.

Amjad Nassar

20 de jul. de 2016

VERY SIMPLE AND STRESS FREE PURCHACE FROM POWER FORD . THE SALES TEAM WAS FANTASTIC AND JOWAD MADE THE LOAN PROCESS A BREEZE. LOVE MY NEW CAR THANK YOU POWER FORD

Sandi Lucero

20 de jul. de 2016

Our sales rep was fantastic. He really cared about making sure we got what we wanted. The credit staff was quick and efficient. Everyone was friendly. Great experience. Vehicle could have been a little cleaner and a full tank of gas.

Elizabeth Olive

18 de jul. de 2016

I purchased a new 2016 Fiesta. The experience was nice - the sales associate, Scott, was very helpful and not pushy. He understood that this was my first car buying experience and gave me plenty of time to think it over and talk about all of my options. He also understood my budget and did not try to convince me to get more than I can reasonable afford. He also took the time to look at other places to find the car I was looking for, but I ended up going with the one on the lot. The finance guy, Greg, was also very helpful and explained everything to me thoroughly and was very friendly.

Amy Ruane

16 de jul. de 2016

I purchased my 2013 Volkswagen CC in May of 2015. As part of my purchase, I was given free oil changes for 3 years. This last oil change, I received very prompt assistance from Nadine. When I arrived at the dealership, Dwayne was all over it. He had specifically ordered Volkswagen fluids and parts for my vehicle the day before and had a service tech with Volkswagen experience. It went very smoothly and I am appreciative of Dwayne's great service.

Marcie

16 de jul. de 2016

It has been a least 6 years since I last purchased a vehicle. I noticed a big difference in show rooms I was impressed with how welcome I felt upon entering. I was not rushed with salespeople. George asked how he could help we told him what we needed and the rest is history. I was not pressured. I only wish as hot a day as it was it would have been nice to have been offered or directed to a water fountain. Explanation of features was okay could have used a bit more. Over all George was great, service great, time spent was awesome. In and out within 3 hrs.

Gary Dean

16 de jul. de 2016

I was told my vehicle was in great shape. No problems. Great service and price. Thanks.

Ford

15 de jul. de 2016

I set in the big room listing to three other deals being work on along with my own. They all came down to one thing pricing to get us in the door was one thing but leaving with it is another. On my car I looked it up on the internet and your website had a price. When I went in to buy I was told I could not get that price. Be honest tell people what they can or can not get. I get it worked and got me in there but it felt like a bate and switch. At the very least put your price and than you can show the discounts itemize so a consumer can see what they would get or not get given there situation.Unfortunately had to visit the service department and found a group of people very disinterested in helping or even talking to you about the problem. I guess that happens when ones car is delivered on a truck.Carl was very helpful and knowledge about the car.Yes I tell people to go see you but I also tell them my story.

Sergio51

13 de jul. de 2016

Mss. Jadyn was very friendly, she knows her product very well, she help me through the whole process,I appreciated, I would definitely recommend Power Ford and Mss. Jadyn Harbin to family and friends!

Orlando Trujillo

13 de jul. de 2016

My sales person Eric was very knowledgeable about the vehicle, he was patient and answered all my questions , the finance manager we quick and clear. Very pleasant experience

Patrick M.

11 de jul. de 2016

The service was great for the oil change on my f150. I just dropped it off, without an appointment, and it was finished a short while later. Also they were able to lookup my service plan with no issues. In and out the door just like that, and back to my day.

Dennis Fox

11 de jul. de 2016

Wish I would have found you sooner. Very pleased with the service.

John Rich

4 de jul. de 2016

Knowledgeable and efficient customer service staff.

Jason J Manzanares

30 de jun. de 2016

Mark Solano was a great salesman. He helped me through the whole process. If you step foot in Power Ford Ask for Mark. Power ford Gave me an awesome price not only on my trade-in but my new Truck.

Mark Regazzi

30 de jun. de 2016

Tony Budetti worked his magic and got me into the truck I needed. Second time I've bought through Tony and each time has been a great experience. I'll be back to work with Tony again in the future.

Kimberly

29 de jun. de 2016

Still waiting in patoff of car. Bought truck over a month ago. Made dealer aware almost 4 weeks ago. Funny how my truck payment is due and I cant get anyone to payoff the car.

CarLoveNM

28 de jun. de 2016

If you have to visit the service department at Power Ford I would be extremely careful of the speeding vehicles in the parking lot immediately adjacent to the service entrance. While waiting in the parking lot for a friend (only about 10 minutes) my parked car was nearly clipped 3 times by speeding service techs who leered at me as they sped by. I thought I was back in high school with the loser punks this city is so famous for. I hope they have good insurance at this dealership/service station. They are going to need it one day! I would never shop here as you are probably already paying higher prices in order to cover their reckless employees.

Lynette Shier

28 de jun. de 2016

We bought the 2014 Focus used at the local Dodge dealership with barely over 50,000 miles on it from Raul. They supposedly did a 124 point inspection, however,did not,somehow, realize there was a problem with the transmission, clutch actually. We immediately noticed it and called and they arranged for Power Ford to deal with the issue. Ben was our contact and he dealt with the situation. He knew exactly what the issue was, as apparently this has been a constant issue with this vehicle, but he had the mechanics do a full diagnostics anyways,just to be sure. The clutch,indeed,was the issue,but the post was back ordered. We did wait quite a long time for the part to come in. Once the part came in, Ben was awesome, totally professional, set us up with a rental,and kept on top of the mechanics to make sure that all was good. Even though it all took a bit longer than we'd hoped, Ben at Power Ford made the entire process fairly stress free. He deserves a raise,or at least a commendation or certificate of excellent customer service. He was great! We would like to thank Ben,and Power Ford for taking care of the issue in the manor it was. Thumbs up Ben!! I do, however, think Ford,as a whole,needs to recall the 2014 Ford Focus and replace the clutch automatically,instead of making people figure it out on their own. This is a serious issue and won't be covered by warranty forever.-Sincerely, Lynette Shier and Amarante Montoya.

Christine Delk

27 de jun. de 2016

I had a noon appointment for a oil change. Got there early and they took my car straight in. Most places I have to wait a hour. They were done in about half that. Completely friendly and professional.

Victoria

24 de jun. de 2016

Everything was great! Friendly staff. My salesman was great; very personable and extremely helpful.

Ashley Trimble

22 de jun. de 2016

Your staff is wonderful!! I trust the Ford guys with my car. They are honest, and not only do they take such good care of my Edge, but they take care of me. They treat me with the utmost respect.

Guy Steltzer

21 de jun. de 2016

They did pretty well servicing the car but still haven't gotten to getting door handles recalled!

tracywin

18 de jun. de 2016

Stephanie Villegas made the buying experience great! She's relaxed, she knows her product, smooth changeover from my lease ending to my lease beginning. Yay!

Kenneth Gentry

18 de jun. de 2016

will be back again, very good service ooooooooooooooooo

Dennis Emrie

16 de jun. de 2016

I purchased a 2016 F-150...it's been into the shop 3 times for repairs but the service people are helpful and kind...it will have to come back in at least one more time in the near future whenever Ford finds a fix for the Sirius/XM problem. I would prefer not to have to bring the vehicle in as frequently as I have but am confident that the problems will be resolved soon.

Steven Garcia

15 de jun. de 2016

Service was excellent as usual. Expedient! I didn't have negative issues with this visit or service.

Yasser Marquez-garcia

15 de jun. de 2016

It went great, I purchased a 2015 F-150. Our sales representative Mr. Ivy was amazing, knowledgeable, approachable and most important friendly. He answered all my questions without hesitation. Mr. Potts (after Market Manager) he was also amazing. He was able to engage with me and my wife, easy going, knowledgeable, but most important accountable.Loyal customer from now on....Once again thank you.Yasser Marquez.

ERMartinez

13 de jun. de 2016

I was very pleased with the salesman Mark Solano, his knowledge of the vehicles and friendliness, was appreciated. I would definitely recommend Power Ford and Mark Solano to family and friends!

Kenny Knighton

10 de jun. de 2016

Purchased new 2016 Ford Explorer. Couldn't be happier with purchase and service

zebraump

9 de jun. de 2016

My salesman, Manuel Beltran, was extremely polite and efficient with my time. He asked all the right questions and worked very hard to help us come to an agreement on my new F-150 as well as the value of my trade-in. The after-market discussion and final paperwork were good experiences and I would recommend Manuel and Power Ford to my family and friends.

Amethyst Melchor

7 de jun. de 2016

PURCHASED A 2016 FUSION THE SERVICE WAS GREAT AND THE STAFF WAS EXCELLENT

Bryan Giovanini

6 de jun. de 2016

You guys are the best. My grandfather and I were looking for a go to dealership for our future business and you guys have earned it! I love my 2016 mustang and power ford is where I will purchase my next mustang when the time comes.

David Caress

4 de jun. de 2016

F0rgot to fix one minor item on my service request.

Cheryl Kent

3 de jun. de 2016

2015 Ford Edge Titanium. The staff was very helpful, pleasant and professional from the start of negotiations to the end closing.

Richard Kump

1 de jun. de 2016

Bo 's help was greatly appreciatedin purchasing our Transit ! Your dealership is great !

Dominic Villarreal

1 de jun. de 2016

Lindsey Porter helped us from the moment we got there. She was extremely patient with us and willing to take us on as many test drives as we desired. She was kind and made sure we got the vehicle we wanted with a price that we were happy with. Great customer service. I will recommend you guys to our friends and family thank you we love our new F-150!

JD

31 de may. de 2016

process of purchasing the used vehicle went well. The paperwork went off without a hitch. They did forget to tell us about the 3 month free Sirius/XM that came with the vehicle. But we figured that out when we transferred the service from the old car.

Allen Emerson

31 de may. de 2016

The staff was great and helped get me in for a much needed oil change. Thanks guys.

Kenneth Renouard

31 de may. de 2016

There are some services that we purchased seem to be duplicated. Some other services are better served by AAA or our current auto insurance. We are a little worried that these services ran our price up.Our sales person"Charli Gaunt did an excellent job and was very pleasant to work with!

Rich

30 de may. de 2016

Purchased 08 power stroke there, purchased 14 Raptor there. Great sales service. Took my 04 power stroke there after numerous problems with another dealer, power ford did a great job. Thanks again to your service team.

Kathleen Tilwick

30 de may. de 2016

2013 Ford Escape SEL - Certified Preowned - Service was excellent - Lindsay our sales rep was very knowledgable about all features of the vehicle and was very helpful in getting us set up - she loaded her cell number in my phone in case we have any questions or problems - encouraged us to contact her with any issues -introduced us to the service manager that will be handling our vehicle - would definitely be a return customer

Stephen Hook

27 de may. de 2016

Many thanks to Duane Sanchez, who reduced my wait time by one third from the previous visit and who kept me informed when there was a problem with the oil filter.

Ronald Burton

18 de may. de 2016

We purchased an F350 FX4. Staff was very helpful and friendly.

Tracy Winslow

16 de may. de 2016

I love my Ford Fusion Energi!!! 82 mph average- can you imagine!! On top of that it's a sexy car! My son said to me- "my friends said it's a sexy car! Who knew we would be saying that about a Ford!" I knew! I couldn't be happier!!

Amanda Garcia-rivera

15 de may. de 2016

Everyone was very helpful and they helped me get a good deal on a vehicle that was perfect but a little over budget. The finance dept went out of their to get me a lower interest rate than what I was originally pre-approved for, a whole 3%!

Sergio Contreras

15 de may. de 2016

I wouldn't change a thing with your service,I am very glad how nice and friendly the staff were,especially the person who helped me directly. Thank you very much.

Amber Ortega

15 de may. de 2016

I arrived when they first opened, overall the process was quick and I was able to get the car I researched online for a great price. The team at Power Ford was helpful from beggining to end, I will definitely purchase cars in the future from Power Ford.

Trustee Doris R Durham Living Trust

15 de may. de 2016

Excellent service as always. I am always treated with courtesy.

Robert Hughes Jr

14 de may. de 2016

I told Power Ford that I needed to set-up an appointment for my 2015 Ford Explorer to have a LOF, tire rotation and balancing and a front end alignment. I needed all this work done, plus the other items they check as routine for their customers, done within a 2 and 1/2 hour appointment time. They said they could do it and gave me an appointment date. The day of the appointment, Power Ford completed all the work requested within the time period and I was on the road at the end of the 2 and 1/2 hours allotted. Thanks Power Ford!

Geraldine Gallegos

13 de may. de 2016

Pleasant, friendly, knowledgeable. Not to pushy. Signing was easy and fast.

Leonard Otero

10 de may. de 2016

Went in for 100,000 mile service, on my F250 EXCELLENT truck!!! The staff is great over at Power Ford they treat each customer as an individual and you can tell they care about getting you the best service at a good rate.

Bill L. afordguy

9 de may. de 2016

Great purchasing experience, very knowledgeable staff, easy transaction. One of the best vehicle buying experience's we've had. Carl Campos is the best. Would highly recommend this dealership.Bill & Chris Lloyd

Wanda Hiett

9 de may. de 2016

I brought my 2009 Ford Taurus in for an oil change and inspection.Everyone was helpful and immediately went to work on my vehicle. They completed all the inspections and the oil change while I waited. I was given a detailed statement checking off all the areas inspected and the results of these. I was completely satisfied with the thoroughness of this visit. Thank you, Power Ford. I purchased my vehicle {used}from Bob Turner several years ago and I have been pleased with the service.

Richard

9 de may. de 2016

Overall it was a great experience and will continue to take my vehicle to Power Ford NM as a result. The service consultant was upbeat, friendly, and explained the exactly what was done and the overall health of my vehicle. I did have an appointment, but the service consultant did inform me ahead of time that it might take a little longer than usual since there were a couple of vehicles ahead of mine which was appreciated.

Celina Gonzales

9 de may. de 2016

Was very nice, in and out in an hour. not much else to say, just service was quick and employees were courteous.

Dawn Smith

8 de may. de 2016

It was a good experience from start to finish. Everyone was very courteous

Tracy Kirkpatrick

5 de may. de 2016

The service was prompt and polite. They got my service finished as promised and we were back on the road!

Larry Orr

2 de may. de 2016

Great Experience!! Great Experience!! Great Experience!!Great Experience!!

James Holbrook

2 de may. de 2016

Bo Knox was very helpful and did not apply any pressure at all. It is very refreshing having someone assist you but never try to talk you into anything. I wasn't able to get the exact vehicle I wanted, but Bo made sure I got into a comparable truck. He was able to get me into a new truck instead of a used one. I love the truck and the differences are a mute point now.Jim with finance made sure everything was taken care of and everyone at Power Ford made me feel very good about buying the vehicle there. I will be a customer long term. Thanks for the great experience!!James Holbrook

Manuel Navarro

29 de abr. de 2016

I made an appointment for 10:30 AM for an oils change, flitter, etc. Arrived at 10:25 AM. The technician remembers me from last October (or so), took the truck in. Truck ready at 11:00 AM! Amazing and completely satisfied. See you inSeptember.

Brandon Jablonski

29 de abr. de 2016

I had to have my transmission replaced on my 2008 Ford F-150. Matt Anderson and Ben Gillaspie were extremely helpful and the service was top notch. My truck is running great and I couldn't be happier!Many thanks to the Power Ford service team at Power Ford on 1101 Montano Rd.

Saidha Varelademendez

28 de abr. de 2016

They make a excellent work and faster, i really enjoy to bring my car there

FordGuy2016

27 de abr. de 2016

Power Ford has a lot of staff, Stephanie Villegas will work for you the day you step into the building. She will get you the best car buying experience. She will do anything in her power as a good sales person does, to keep the Smile you had on the first day of your new car purchase. My family and I ran into a few problems with aftermarket (Vernon) on my truck, Stephanie made sure that we were well taking care of and she did all the run around to fix the mistake that aftermarket made. She would put her job on the line for her costumers to be well taking care of. If you think of Power Ford, THINK of Stephanie Villegas.

Debra Schindler

26 de abr. de 2016

Excellent customer service provided. Very quick and efficient.

Lisa Williams

26 de abr. de 2016

I purchased a 2016 Mustang GT. All of the employees I interacted with were courteous & knowledgeable.

CapitalX

25 de abr. de 2016

Made my way to Power Ford in February to check out a 2014 Taurus SHO. Arrived at the dealership and first spotted the car, and on my way to the car was greeted by John Trujillo who proceeded to show me the car, explain its features, craftsmanship, and offered to have me test drive the vehicle all within the first 10 minutes of being on the lot. At no point was there any pressure during this phase and instead was very upbeat and relate-able in answering all of my questions regarding the vehicle. During the negation portion of the process, John made sure that we were comfortable and after a little bit was able to work with what I was willing to spend and afford to take this car home. Only complaint I had regarding this dealership was that during the final process(s) John took me to verify the grade of gasoline the vehicle required only to find people leaning against the car in the unoffical smoking area... The finance process was again not too bad, not as friendly or upbeat as the sales process but, Power Ford was able to work with area banks to finance me at an acceptable rate and payment that worked. Will be sure to forward any one I know to John in the future.

Nathan & Christina Delafe

25 de abr. de 2016

They always go out of the way to help fix what ever issue we have going on!! Absolutely love power ford

tiff505

22 de abr. de 2016

Everyone here was determined to help us make the purchase. Travis and Larry went above and beyond on helping us get our new truck. I highly recommend seeing this dealership because these guy were not only out there to make a sale but to also help you get into the right car for you.

Rbolin268

22 de abr. de 2016

The sales staff was great, had a fun time purchasing my daughter vehicle. Would buy another vehicle from them. Had dealt with another ford dealer several months prior and power ford tops my list.

Caitlin Locke

20 de abr. de 2016

I purchased a 2016 Mustang 5.0 and was very pleased with the level of service. Lindsey was very helpful and accommodating and I enjoyed working with her. Thank you for getting us into a car that we are very happy with!

Happy ford owner

18 de abr. de 2016

I bought a new car. It was only a car to start. Then after hearing Mark talk about the bells and whistles I began to pay attention to the car. Mark actually talked to me, not the husband, as I was buying the car. Believe me this does not happen very often. I needed a car because of a red light someone didnt stop for. She hit my brand new Hyundai and t was completly gone. Why did I not get another Hyundai. Well I had an appointment with them and Jeep. The Hyundai was nice, but the dealer wasn't when I bought it. But was going to try them again. But I went to Ford first. Mark was so thorough with details on the card. I told him how much I would pay. After alittle haggling with the guy in the back. Mark got the car for my price. Really who gets it for what they ask for. This was a first for me.. I actually hope Mark made money off me. There were a few things like a window tint I ordered so I didn't pick the car up for a couple days. Then another first. Mark took me to the car and actually went over every detail on the car. This didn't happen when I bought my Hyundai. In fact since 2002 I have bought 6 new vehicles and this was a first! Joe had even bought a new ford 250 and his salesman went over zip. So by now I have learned to really love the car. I haven't been a ford owner since 2002. I will now stay a ford owner, I have to say this is because of my Salesman Mark. Thankyou Mark

Jeff C

17 de abr. de 2016

I liked the way I was treated and they made it easy to look for what I wanted In the price range I was looking for sales person Carl was very nice to work with and kept me informed through the entire process and did what he could to get me out as soon as possible. Thanks

Bigweb71

17 de abr. de 2016

Always a pleasure to work with! Joe has a great working knowledge and friendly persona. He is very approachable. We look forward to working with him each and every time we need a vehicle!

Gibo3

17 de abr. de 2016

I came into Power Ford looking for an upgrade. There was a certain vehicle I had looked at online, which was at your dealership. This particular vehicle had already been sold. The salesperson ( Charli Gaunt ) was very helpful & knowledgeable in trying to find something that I would be happy with. She & others went out of there way for my family & I to be comfortable while we waited through whole process of purchasing a vehicle. I would recommend this dealership to anyone. Thank you for a great experience!

Roush2015

16 de abr. de 2016

Excellent customer service and producer knowledge. Friendly staff and clean dealership. The staff will assist you in every way and will guarantee customer satisfaction on the vehicle that you purchase

Colleen Roerick

15 de abr. de 2016

Can't say enough about Terry Waylin & Ben Gillespie of Power Ford Service Dept. They give personal, prompt, courteous and professional treatment every time I bring my vehicles to Power Ford. The Technicians give great attention to detail and making my trucks run at their very best. I appreciate everyone with Power Ford and will continue to bring my business to this dealership and recommend them to my family & friends.

skoos

12 de abr. de 2016

Tony gave us the best car buying experience we have ever had. You were prompt in returning calls and in getting information we requested. You were efficient, knowledgeable, friendly, good sense of humor and NOT PUSHY!!! I felt you were honest and assisted us in getting a fair price. You genuinely seemed to care if I was happy with my purchase.I am so excited and happy with my beautiful 2016 Expedition. Ive told everyone whose seen my new vehicle that I got it at Power Ford and to be sure you ask for Tony Hill !!!! Report Card would be an A+++ in all areas. Thank you so much.Sincerely,Sandi Koos

tkbarrett24

5 de abr. de 2016

Purchase was easy and quick. I gave them the specifics I was looking for and I was shown the options available that met my requests. Didn't have to go back and forth with pricing which was a plus.

Milo Moody

4 de abr. de 2016

Thoroughly enjoyed our last visit. We took our 2016 Escape in for its first oil change and upon return, the vehicle was serviced and ready for pick up.--Thank you.

jules77

1 de abr. de 2016

I wouldn't buy a vehicle anywhere but from Power Ford. Every employee that we came in touch with gets an AAAAA rating. I highly recommend Power Ford to family and friends.

Vernon Smith

1 de abr. de 2016

I had taken my truck in to pass the emission test and fix the engine light. I just started the truck this am and the light came back on. I paid a large amount the first time and do not feel the truck was truly looked over and repaired. Now I have to take more time off of work and be with out a vehicle tell they cam fine what else is wrong.

Lisa Anglada

31 de mar. de 2016

Best team I have ever worked with for service needs! Job well done! Albert Looez and the team I work with= OUTSTANDING!!

Gerardo

29 de mar. de 2016

I came in to get my son into a new mustang and Lindsey was our salesperson and she was just so wonderful to work with! Great experience!

Mickaela Pargas

29 de mar. de 2016

Staff is very nice, and very efficient. I would recommend Power Ford to all my Friends and Family.

Richard Montoya

26 de mar. de 2016

I went for a oil change service and the personnel were very helpful and kind. The wait time was short and I was satisfied with the service.

Milo Moody

25 de mar. de 2016

Wonderful folks to work with. Very pleasant and professional. Stephanie Villegas was very thorough answering all of our questions and addressing all of our concerns. Her patience was greatly appreciated.

Reggie Coochwikvia

23 de mar. de 2016

service was great!..staff was very courteous and helpful..

Ford2015

21 de mar. de 2016

The buying experience was very good. Did not care for the finance guy though he was honest and through ( it was a vibe thing for me). ShephIne was Awsome and a delightful to work with.

Lori Melchior

21 de mar. de 2016

Our overall experience with Power Ford has been exceptional! Mr. Chris Delong was very professional and reviewed our warranty coverage's for towing services and rental. He went over and beyond to recommend this service to mitigate any additional damages to our vehicle. He is an asset to your Company. I am sold on his services and your quality of vehicle and will recommend your company.

Eric Spurlock

18 de mar. de 2016

Your Service Department was wonderful.......I was taken in immediately, waited for the service to be completed in your waiting area and in one impressive hour, you had it done and ready to go............I've never been in and out in one hour anywhere.......LOVE IT!!!The Tech even came into the waiting area and told me he was installing my new license plate!!!Thank you,ERIC

Ralph Nau

18 de mar. de 2016

excellent service from all I worked with to buy my King Ranch

MattAEMT

11 de mar. de 2016

When I walked into Power Ford I felt like I mattered. Was not hounded and felt comfortable. When I bought my 2016 Fusion I was promised windows tinted and they were. I also asked if there was a way to transfer my UNM plate over to my new car, unfortunately that was not able to happen going from a used car to a new car; however when I check my mail and opened up the license plate there was a UNM plate registered to me. That made me happy. Power Ford went above and beyond thank you so much Power Ford. I will buy there again. Thank you.

DonGutierrez

9 de mar. de 2016

Customer service was great and very willing to help out. I would recommend Power Ford to anyone that is in need of purchasing a vehicle.

motherson1987

6 de mar. de 2016

I had an idea of what kind of car I wanted and when I walked in to the facility I was greater with smiles. I browsed your selection before going and knew what I wanted. After some tough nagotiations we finally made a deal. The gentleman that came and talked with my family and I was very friendly and offered us some great deals on other accommodations. Unfortunately declined those. When I went to sign the paperwork, the gentleman was very helpful and knowledgeable. My family and I left very satisfied. Thank you Ken Bash.

Caig505

2 de mar. de 2016

Excellent customer service and explained everything is great detail. Will definitely buy my next car from Jonny Trujillo. If you want someone who will find what you want this is the place to go.

Milo Moody

24 de feb. de 2016

Ben and his team are amazing. I wish every Ford Dealer could be manned with the level of competence demonstrated by Power Ford.

Anthony Hughes

23 de feb. de 2016

Fast , friendly and honest service to sum it up ! Chris Delong originally sold me my truck and wife's car at power ford and now Chris is in the service department I know our vehicles are in good hands with him and his team , because of the exceptional service we receive with Chris and his team is why we will be lifelong customers of power ford !

"T"

17 de feb. de 2016

Best Dealership to work wit, outstanding Parts and Service Department, Work on all make and models of vehicle's, this one needed a clutch and they did it on a Saturday. Awesome, Thanks to everyone. Top Notch!!!!

Diane Lacen

17 de feb. de 2016

It's always great to get my service done at Power Ford. Everyone is very courteous and the service was fast! I was back at work before 8. Always a plus! :)Thank you!

Richard

13 de feb. de 2016

Came in knowing exactly what I wanted, and was greeted by a salesman right away. John Trujillo instantly took me to the car that was to be MY car and did everything possible to make sure I know about the car as well as answer all of my questions and ensure that we had everything we needed during the buying process. Facilities were great and comfortable and the overall buying process was relatively quick. Nearly every one I encountered was friendly and willing to work with my budget. Aside from one instance of someone leaning on my soon to be car, I did not have any complaints. The financing portion was quicker than I anticipated and was straight to the point. If you're lookin for a dealership that will work with you and ensure that you're comfortable during the process then Power Ford is the place. If you're looking for a salesman that knows his stuff and is able to connect on a down to earth personal level then ask for John Trujillo who made my first time buying an overall positive one.

Roberto Moreno Zamarripa

11 de feb. de 2016

Ram 1500 year 2004. The service was great and excellent staff.

Ronnie Trujillo

9 de feb. de 2016

I had a great experience at power ford!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Carlos Lopez

8 de feb. de 2016

This was the easiest car buying experience I have ever had. Jim , Stephanie and trevor worked really hard to find me the right truck at the right price.

John Deuel

6 de feb. de 2016

I was extremely impressed with the whole buying experience. It is certainly the best car buying experience that I have encountered. Tony Budetti was the best salesman I have ever worked with. Thanks again Tony! You are awesome dude! Trevor Skaggs was also a really nice person, and extremely knowledgable with the financial aspect of the sales experience. He got me a great interest rate! Thanks again Trevor! Power Ford Rocks.

Koby Alb, NM

5 de feb. de 2016

Stephanie made the process for buying a new truck easy and fun. I will recommend her to everyone wanting to purchase a new vehicle. Had great experiences with previous Ford vehicles, and the new F150 3.5L Ecoboost is better than I thought was possible. Ford offers top performing vehicles in almost every class, and Power Ford uses all factory incentives avaliable to get the best price to their customers.

Mark Forsythe

5 de feb. de 2016

I have 2013 Ford F150 ecoboost 3.5 liter V6 that I bought in December 2015. The staff was helpful. I had an appointment schedule to have the front check and came to find out that the Alignment tech for the quick lane was off. The staff did get another tech to do the the front end.

Jayme Chester

5 de feb. de 2016

Great experience. Detail shop could be a bit more thorough with interiors. The back n forth car purchasing experience was the worst part. Staff was very nice and helpful.

Willidm2317

2 de feb. de 2016

I was referred by a friend about Power Ford being stress free buying and he was right. I'm very pleased with the purchase of my truck and would recommend this dealership to anyone looking to buy.

Steve & Tracy Kirkpatrick

2 de feb. de 2016

We just purchased a new Ford Escape. We have been driving it and learning about it each day. But we did have one thing we needed help with and Ricky came to the rescue along with one of your tech guys and had us back on the road in no time. We are so happy with our vehicle and Ricky was great!

Bruce Freeman Jr

2 de feb. de 2016

I came in at a slow time. The truck was taken back for the oil change in a timely manner. I was out a short time later.

Filo Sedillo

1 de feb. de 2016

Tony Budetti, my salesman was excellent. He listened carefully, he answered all my questions, he went out of his way to assist me on short notice, he worked diligently to help me determine a short-list of trucks and he helped me with my financing options, he helped me with my out of state taxes and plate registration. He even drove me to the bank so that I could get a bank check and to top it off, he drove me to the nearest Hertz rental car location so that I could drop off my rental car and drive away my new truck. Joe Lovato also did a good job getting the finance sorted. Ive purchased a lot of cars from a lot of dealers and I have never received the service I got from Tony and Joe...Filo Sedillo

Michael Tanaka

31 de ene. de 2016

Danny made the deal happen. Elizabeth was very professional and responsive

Jeri Ramirez

29 de ene. de 2016

Always, a pleasure to have my car serviced here. Clean facilities and friendly service.

Frederica Langley

29 de ene. de 2016

Check for leaks, found that Santa Fe Ford did not install the oil filter correctly and it was leaking. Completed oil change and air filter change.service advisor was Very polite and informative as well as the staff.thank you

Jeffrey Blanchette

29 de ene. de 2016

Warm friendly welcome. Status updates during the servicing work.

Darcel Smith

29 de ene. de 2016

Stephanie and Jimmy were amazing and very helpful!! So happy to have my car!

Kenneth Bruder

28 de ene. de 2016

Eric was fantastic. We got what we wanted without any hassles or pressure.

Carl Baca

27 de ene. de 2016

Great service. Relatively fast. Picked up on other items I needed to get done while I was there. Bathrooms could use some updating. Thanks

Carole Bonda

27 de ene. de 2016

Last week I went to Power Ford to look at available Ford Escapes. I thought I might purchase a used one. But, when I was told about the rebate and offered the 0% financing on a new Escape, I test drove a new Escape. Tony Hill was the sales guy that assisted me. I appreciated his no pressure attitude and manner. The following day, after information gathering and sleeping on it, I purchase my new Ford Escape. The whole buying process was almost stress free, which I thought was amazing. I am very happy with my new Escape and I would recommend Tony and Power Ford.

Jousha

27 de ene. de 2016

This was my first time buying a new vehicle and going into the dealership I was worried about being over pressured and the salesman being overly aggressive. That was not the case at all with Tony Hill. Tony was very knowledgable, helpful and honest. When I went in I was expecting to begin my search for a truck with the intention of purchasing in about 3 months. Tony's excellent customer service made me comfortable enough to purchase a new F250 Diesel the very next day. I would highly recommend Power Ford and Tony Hill in the future to anyone looking to buy a vehicle.

Artista4

26 de ene. de 2016

My car was totaled and I just moved to Albuquerque.I needed help! found the Ford explorer I really wanted.with the help of the entire staff. Thank you all it was a wonderful experience because you cared. I know that if I ever need help I can go to my friends at power ford,1421 bridge st. Sw,Albuquerque. I especially want to thank Eric for all his hard work and dedication to his customers and paying attention to what custmers need in finding their ideal vehicle. I look forward to buying my next ford with your help. Cecilia castaneda

Scott House

26 de ene. de 2016

Every one was so helpful with my part order.....It was on hand ,and it was installed fast....You have some super personal on hand to handle anything....You guys are A+++++........Thank you.

Ralph Armstrong

26 de ene. de 2016

Courteous, timely, efficient.Had serious trouble with car following day and entire Service Dept did everything in their power to assist.Vehicle is currently in major servicing/repair status also at POWER.Appreciate outstanding treatment.

Maurice Williams

25 de ene. de 2016

I had my Lincoln towed because you have worked on my car in the past and have done great work.

Aakash Patel

25 de ene. de 2016

Service was great. Service advisor took time to understand my concerns.But it can be hit or miss. Ben Gillaspe is an excellent service advisor.

Richard Saiz

25 de ene. de 2016

Power Ford personnel followed with concerns that I had and are working to correct to the issue.Thank you for the assistance.

Kerry Platow

23 de ene. de 2016

The sale of the vehicle was smooth and enjoyable. Unfortunately the aftermarket purchase (GPS system) was not smooth. I had to spend several days activating the system. I was given the wrong information on my system and spent a lot of time on the phone with the reps from Road Vantage and the rep from Power Ford. I also had to made a special trip to Power Ford to finally get the GPS working and to pick up my owners manual. I did notice the rep from Power Ford was very disorganized. His desk looked like a tornado hit. He seem to not know what he was actually working on with my GPS and could not find the proper work on his desk. He had so many things going on at the same time he was getting visibly frustrated. His organizational skills are definitely not his strong point.

Charles Ashley Iii

22 de ene. de 2016

Great service! Great people! Great price! Just overall great!

Shirley Budetti

21 de ene. de 2016

The service manager was very professional and pleasant.

Derek Barton

20 de ene. de 2016

I bought a new f250, what stands out most from the buying experience was the exceptional service from my salesperson Lindsay. She was very informative and knowledgeable about the vehicle and made the process quick and easy.

George Dietrich

19 de ene. de 2016

I came in looking to buy my wife a new Explorer. I initially wanted to buy a base model but there were none available. Lindsey was my sales person and she was so great and patient with me and helped me find the perfect vehicle for my wife! It's a little more then I initially wanted to spend but my wife loves all the extra features! It was a win win! Great experience overall! And Lindsey was fantastic! Even days after she followed up to ensure everything was going good!

Kevin Hoyt

19 de ene. de 2016

I was very pleased with the "no pressure" tactic that I experienced. Tony Hill was a great person to deal with. However, there are a few issues with the vehicle that need to be addressed and I have yet to be contacted despite talking to multiple people and leaving messages for Tony. I keep being told that I need talk to Tony and he'll set up an appointment with the shop. I have had the vehicle for almost two weeks now and fear that I will be told there is nothing that can be done if I have it for much longer...Please contact me soon to get these issues resolved.

Lynn Tillery

19 de ene. de 2016

As always, the service we receive at Power Ford is excellent. I wouldn't take our vehicles anywhere else.

Alfredo Martinez

18 de ene. de 2016

Service was great, thank you! I bought a vehicle in September of 2014 and the sales agent Manny was very professional and caring to our needs. He found the perfect fit for us, thank you Manny for your service.

Mula Akbar

15 de ene. de 2016

Everything was very smooth and effortless and thanks to everyone for making it so easy to take care car related matters.

Samantha Bordeaux

14 de ene. de 2016

Very helpful! I was on my way from Phoenix to Denver when my brake booster gave out in New Mexico. It was right before Christmas eve around 5PM and they were closing by noon the next day. They got my car fixed in time, right before the holiday.

Vicenta Chavez

10 de ene. de 2016

Friendly, explain everything to me Agent was helpful , environment was friendly

Glenna Chavez

9 de ene. de 2016

I am enjoying my 2015 F150 and was very satisfied with all that helped me.

redtrucker

7 de ene. de 2016

I had a bad experience with my trade in price. I walked out. The salesmen called me back the next day and told me they would make right. They did just that and we purchased a new Fusion. We are very happy with the car and the service we received on a warranty matter. Thank You! We will be back when we want buy a new car.

Rocky Trujillo

7 de ene. de 2016

I have purchased a 2016 Ford Fusion. This vehicle is so roomy and rides very nicely. The service at the location was good mentioned all the options of the treatment of attending to the vehicle and friendly staff. The only thing that I would recommend to a customer is showing a little more on the operation of the vehicle I have never owned a Ford Fusion so purchasing this vehicle is a good thing. Also, my vehicle before wasn't as fully loaded as this one is. Other than that it was good.

Steve S

6 de ene. de 2016

Showed up at dealership and knew what I wanted. Stephanie the salesperson was very polite, professional, and efficient. I spent a total of about an hour and I was on my way.I have bought lots of Fords here and people like Stephanie are the reason I keep coming back. And the fact that I like Fords help too!

Elizabeth Alden

6 de ene. de 2016

Lindsay was awesome, an excellent instructor,not pushy or overbearing. very patient and thorough.Ricky set us up with the best sales rep. ThanxLiz

Floydrev Smith

5 de ene. de 2016

Good service Good service Good service Good service

Theresa Coffelt

5 de ene. de 2016

All of the people involved from the salesman (Ken), the credit person (Eddie), and the person that I closed the deal with (Edwond), were all extremely polite and considerate of my particular problem. My problem was my new car had been totaled and I was in need of replacing it with not very good credit. I love my new car and am very happy about the whole experience.

SOlsen

4 de ene. de 2016

Lindsey worked with me to find the perfect vehicle. She was patient and very helpful. The process was fairly quick. I would recommend Power Ford to my friends.

David Montoya

4 de ene. de 2016

I was treated very good by George Sharpe. He was laid back just like me. No pressure and respectful.

James Himel

4 de ene. de 2016

The Tech (Keith) that completed the work was Outstanding!!!!!!!!

Christopher Lake

31 de dic. de 2015

Service to my vehicle was prompt and professional - both meeting and exceeding my expectations. Cost estimates were accurate and honest, and descriptions of work to be completed were clear and understandable. Quick Lane Advisor Duane Sanchez in particular deserves recognition for his superior customer service and professionalism.

Sarah Staiti-west

31 de dic. de 2015

Purchased a 2015 Ford Focus and the staff are all extremely knowledgable and friendly. It made my car buying experience much easier than I thought it would be

Mark Moffitt

31 de dic. de 2015

The service was very good this time. We had an oil change and some warranty work done .

Eustaquio Ortega

30 de dic. de 2015

I bought the car I always wanted it was my dream car. A 2013 Kia Optima. They gave me a great deal on my trade in, even if I was upside down. The went beyond what they had to to make my dream come through. That's again and I a happier man cruising in my car. Lol. I love it!!!

Roger Newall

30 de dic. de 2015

The service was taken care in a very timely manner

Stephanie Kelley

30 de dic. de 2015

I own a 2013 ford edge. The staff at Power Ford is always helpful, respectful, and knowledgeable.

Nolbert Romero

29 de dic. de 2015

I purchased a 2015 Ford F150. Ken was extremely knowledgeable and helpful without being pushy.

Pamela Stahnke

29 de dic. de 2015

Very quick and friendly service. I will definitely return for future maintenance.

Pamela Dymsza

29 de dic. de 2015

The service team is always a pleasure to work with and during this particular visit they noticed and took care of two items that had been recalled which I was not aware of. Thanks!

James Ortega

28 de dic. de 2015

I would like to thank you for finding out what was wrong with my car. I had taken to many mechanic shops and they could not figure what was wrong. My Mustang is running very good with no problems.Again thank you!

Leigh Chapman

28 de dic. de 2015

FAST AND EFFICIENT SERVICE - THANKS!..........................................................................................................................................................................................................................................................................................................................................................................................................................................................................

Linda Vallejos

28 de dic. de 2015

I appreciate the time and consideration of the Power Ford staff during my recent visit. As always the experience has been a good one and most importantly, I know my vehicle is always in good hands.

Maximinio Ortega

26 de dic. de 2015

Good experience clean facilities After Markek Staff very Helpful.

Jason Fortenberry

25 de dic. de 2015

Great service clean facilities good choice of vehicles

Richard de Jonckheere

24 de dic. de 2015

My wife and daughter took my daughter's car there. Needed oil change and for someone to figure out the cause of her steering wheel vibration and pulling in one direction. They did both successfully. Rebalanced the wheels. Thanks!

Terry L. Janow

24 de dic. de 2015

Great staff. Friendly and work done on time as promised.

Fred Aiken

22 de dic. de 2015

You did an excellent job. I am almost totally pleased. My only bad experience is having to fill out your unwanted questionaires and surveys.

Victoria Sanchez

22 de dic. de 2015

Staff were helpful and informative. They went out of their way to expedite the repair and even completed a bit early due to the part having been available sooner than expected.

Chris Salazar

22 de dic. de 2015

Very good service the only improvement is a standby selection of rental vehicles to use. Instead of a shuttle.. Shuttle is great but having an option would be nice. Kinda like a loaner vehicle Thanks

Robert Lee Martinez

21 de dic. de 2015

The staff at the Bridge Store are the best. I find the wait time for my service to be one of the reasons why I visit this location.

Donna Deetz

20 de dic. de 2015

My experience buying my new vehicle was excellent. All my questions were answered clearly and I'm having a fun time with the car. I only wish you guys could speed up the process a little bit.

Rebecca Prosch

20 de dic. de 2015

I called and given the number to get my car towed. They got there and I got a car to drive while mine was being repaired. All very nice when you are stressed without a car! Thank you.

Leanne Frazier

19 de dic. de 2015

Lindsey provided exceptional customer service while helping me purchase my new Ford Focus. I will recommend her and Power Ford to those looking for a vehicle.

Braeden Lawrence

19 de dic. de 2015

Ease to make appt., friendly service advisor . Quality products

Richard Grimes

19 de dic. de 2015

Heating system on driver's side quit working---took in in on Monday evening , got it back Tues evening---as always Ben was great

Byrdgirl714

19 de dic. de 2015

Carl was no nonsense and no BS....didn't waste my time making it the most pleasant car buying experience that I can ever remember.

Rita Whalen

15 de dic. de 2015

We had excellent service at the Ford dealer. The service dept got my car in the shop in a timely manner. Not only did they service the car for the reason that it was there, but they went above and beyond in thoroughly checking it out. They did a great job and were very friendly and professional.

Dee Dee Alvarado

15 de dic. de 2015

The staff was very helpful and attentive to getting my truck serviced and completed on time.

Audeliz Nieves

15 de dic. de 2015

Need a coffee machine in showroom floor area. First dealership I have found with no coffee for customers!!!

Cruz Martinez

15 de dic. de 2015

Our experience with Power Ford was a very positive one. We purchased a 2015 Taurus and the service was extremely good. The sales staff was helpful and informational. I would highly recommend Power Ford to family and friends.

Ernest Montoya

14 de dic. de 2015

I would have given all 10's especially to the service personnel but I wanted to comment on the "Appointment system" that your management has in place. For my appointment there were 3 of us scheduled at the same time, there is no way that your service department will be able to service 3 people and walk-ins and satisfy customers. Right now the way to get best service is to get there at before 7 am . But one is led to believe that by making an appointment one will get the best service. any way those are my obervations

Reed Schmell

14 de dic. de 2015

John Trujillo was excellent and I am deeply satisfied.

Aaron Martinez

13 de dic. de 2015

The staff at the dealership were very friendly. The sales helped me find what I wanted. I will recommend more people to go to Power Ford.

Majed Faruki

11 de dic. de 2015

Overall, very satisfactory service. worth the wait in time.

Michael Erick

11 de dic. de 2015

Service was good, They told me at the beginning it would take 45 minutes, It too almost an 1 1/2 Hours to complete it.

Patricia Kroeker

10 de dic. de 2015

Usual good service. Tech called when service was completed as promised. No problems at all.

Seth Martin

9 de dic. de 2015

We purchased a 2016 Ford Escape after coming in to see what our options were as we were incredibly upside down in our trade. Ricky Montoya was very polite, understood our situation and was able to get us a great deal. We really appreciate Trevor Skaggs staying late and getting us situated in our new car. Thanks a million!

George Lucero

7 de dic. de 2015

Was treated very nice by Nadine Trujillo who help along with all of the process.

Beth

7 de dic. de 2015

My transmission went on my 2008 Ford Taurus and found Power Ford Dealership nearby. Between the Service and Sales Department; my experience was a wonderful experience in trading in my car to buying a new car. I am extremely pleased and happy with my new car and look forward to bringing my car back to the dealership for the servicing of the car.

Julie Sampson

5 de dic. de 2015

I bought a truck, mostly what I wanted. I really don't like being told that in order to do your survey there is a minimal amount I need to write.

Jennifer

3 de dic. de 2015

Had 15000 mile service done. Appointment was on time as scheduled and done in a timely manner.

Vicki Crawford

2 de dic. de 2015

everyone and everything was great. No complaints. Glad that we bought our vehicle here.

Jose Chavez

1 de dic. de 2015

We had a bad experience before, but decided to try one more time to get the problem resolved and we came out happy as two larks! Manny worked with us till he found the right deal for us. And Jawfar (I think that's the way you spell his name) was also great explaining all the contract figures making sure we understood everything. Thanks for caring!!!

Thomas Vigil Jr

1 de dic. de 2015

2015 Taurus sales service was exceptional!! The staff we dealt with was exceptional

B.N.

1 de dic. de 2015

Power Ford was very professional. I didn't get the feeling the finance managers were playing the spread, or business managers were manipulating the price of the new vehicle or trade-in value. I appreciate the absence of smoke and mirror games. Transparency was terrific. Will and already have recommended Power Ford to colleagues.

Betty Valdez

30 de nov. de 2015

This was a return trip for my brakes. The problem was resolved in a timely manner. Ben (Quick Lane) was the person who handled my concerns. He was very professional and polite.

William Kemp

30 de nov. de 2015

It seems that I have told this story several times. It still applies on the work and effort the Power Ford people did to get my truck back in proper condition.

Leslie

30 de nov. de 2015

I brought the car in for 2 recall notices and an oil change. I was told at scheduling that the work would take one day. Actually the car had the work for 4 recall notices done, which was great, BUT when I called at 1 pm I was told they didn't think they would finish the car in one day, without explaining that the reason it was taking more time was because of the additional recall work. If I had been told of the extra work, it would have saved me from getting upset at the staff. In the end I was very satisfied but better communication would have made the experience a better one.

Claudia Romero

30 de nov. de 2015

I would recommend the dealership because of Thomas who is the best in customer service

Nathaniel A

29 de nov. de 2015

I had an appointment and my vehicle wasn't seen for over two hours after my scheduled appointment time. I got "The Works" service and nowhere on the form was tire rotation indicated. They did a fine job on the service but the timeliness was horrific.

Allen Begay

28 de nov. de 2015

Excellent customer service all around and it all began in the power service department with Nadine

Patricia Logan

27 de nov. de 2015

My usual dealership location was really busy, so they recommended another location that might be able to get my car serviced more quickly. I drove over there, got my service and was out in a flash!

William Holder

27 de nov. de 2015

Quick friendly service. Been going here for a long time, couldn't imagine using another shop.

Daniel Stanley

27 de nov. de 2015

It was a very good experience. The sales process was smooth and everyone was knowledgeable about all products.

Sannie Bauer

27 de nov. de 2015

Your staff is wonderful as usual. I had my brake pads changed which took a little longer but no problem since I was able to catch up on my reading. Now my Escape stops perfectly. Just in time for the new storm.

Stephanie Mirabal

27 de nov. de 2015

The staff is always very professional and helpful.

Greg M

27 de nov. de 2015

I appreciate it that you were still working during your annual party!

John Lahoff

27 de nov. de 2015

Superior in every way. I bought an F-150. Was treated with respect and in and out quickly.

Jonathan Cisneros

23 de nov. de 2015

F250, service was excellent and our salesman Jim Henderson was outstanding

Philip Day

23 de nov. de 2015

No high pressure tactics! A very nice change from mot car dealerships.

Debra Wilson

22 de nov. de 2015

Stephanie was terrific! thank you! also very much appreciated Darin for all his efforts! I was not in the market for a new car - only reason I bought a new car is because my 2010 Explorer engine seized at 101498 miles - just over the extended warrantee I purchased when I bought the 2010 used with 31,000 miles....very disappointed in what happened with the Explorer - but, when I contacted the factory I was told they can not help repair but willing to help put me in a new vehicle. This was a difficult process for me as I was not ready to negotiate a new car - but, once I met with Darin, the GM at Power Ford - we were able to work a deal.

Russell Kepler

22 de nov. de 2015

Fast and friendly. Got me in & out quickly when they were busy

Gray Kite

20 de nov. de 2015

Great service on my 2008 F-350 getting a security issue fixed. Staff was great and got my vehicle in with short notice.

Gloria Bossert

20 de nov. de 2015

Our overall experience was great with Power Ford. Travis worked really hard for us and found exactly what we were looking for and needed. We will highly recommend Power Ford and Travis to our family and friends looking for a vehicle

Margret Pacheco

19 de nov. de 2015

I am very pleased, with my service they where on time and very helpful. I have 2 vehicles that I take all the time and we'll continue to keep going back with the 100% service they give me Thank you!

Lonnie Pohl

19 de nov. de 2015

Ricky Montoya went above and beyond to find me what I wanted for my price range. I use to be a dodge man but I will be buying the rest of my cars from you guys.

Stephen Savage

18 de nov. de 2015

Great salesperson. Courteous and friendly service. I've bought many vehicles here and they always get high marks from me.

Nathan Delafe

18 de nov. de 2015

Hello. About a month and a half ago, we went to power ford to look at the new f150. we were greeted at the door by Travis Nau, and he was the most polite and knowledgeable salesman we have ever dealt with. Last week we went back to power ford and personally dealt with Travis again. We told him what we were interested in and what we could afford on a new truck. with the trade in and rebates he got us exactly the f150 we wanted and was very polite to us through the whole process. we love the new truck and will most definitely refer and or buy another vehicle from them in the future. Thank you very much!

Satisfied customer

17 de nov. de 2015

From check in to completion, personnel were very professional and I am always happy with the service.

mary

17 de nov. de 2015

Ford Wins. Extra effort to overcome the credit challenge, financing problems and friendly help over several weeks to finalize the sale. I Win.Iwin.Iwin.

Aiden716

17 de nov. de 2015

No hassle great service great truck ! Professional !!! I highly recommend them for new car sales and professionalism ,, my 2015 platinum is flawless !!!!! Thank you for your support brought the process

Earnest Santucci

16 de nov. de 2015

Straight talking. Fine workmanship. Quick lane desk needs to be enclosed and better situated. Uncomfortable and in the wind now.

Brittany Emerson

16 de nov. de 2015

Ben in service took great care of my car and called me several times with updates. The service department did a oil change and air filter replacement. They helped me get to work as well! Also, when I paid my bill, the woman checking me out was so sweet and very Happy! Overall, great experience :-)

Mehmet

16 de nov. de 2015

My experience with Power Ford only includes buying the vehicle in July, 2015, and going to service in November, 2015. In my first experience, I was disappointed about the claim that a cosmetic issue that occurred within 4 months was not covered by the bumper-to-bumper insurance that I purchased, for which I had the impression it would cover at the time of the purchase. Well, it gave me a lesson about purchasing insurances, for which I need to confirm that I understand my coverages on the paper clearly. After complaining about the issue, the sales department re-explained my coverages to me, and service department offered to fix my issue for free because of the misunderstanding. I appreciate their help and attempt for the customer satisfaction.

Joseph Gonzales

15 de nov. de 2015

2015 Ford Taurus Limited. I took my car in for it's first service, the staff was very helpful. My only issue would be that the wait time was long?

Kenneth Bostick

15 de nov. de 2015

I had an alignment done using the Quick Lane. I was in and out in about two hours.

Will F

13 de nov. de 2015

The reason why I bring my 2002 Ford F-150 into Power Ford for service, even though I purchased it there, is because the dice rolled in my favor. Found that Service Advisor, Ben Gillaspie, is the face of Ford for me. Major repairs, down to oil changes and even windshield wipers. Ben is a mechanic who knows his Fords. Doesn't just take down the service order and call you with the "bad news". That was why I had avoided dealership service in the past. It was like waiting for the Doc to give you the terminal diagnosis. Not so here. Price point comparable. Service excellent. My vehicle is shepherded through the process by Ben. Ask a question or to check something and he will go out onto the floor himself to make sure all is right. No longer a painful or anxiety producing experience. My vehicles are not traded in every few years to the chagrin of the Dealership. I feel that maintenance is one thing that stretches my dollar, but if not done well it is money down the drain. Never experienced this here. And if Ben is on vacation, I will wait for his return. When you have a point of contact who you know will get it right, it is no longer a Big Box Store. Feels more like that trusted small neighborhood garage that prides itself in doing the best job, getting it right and wanting the customer to come back. Which is why I do.

Madeline Dunn

11 de nov. de 2015

Great service. Pleasant surroundings and helpful service people.

Mary Ann Cardenas-aragon

11 de nov. de 2015

Staff is curious and personable, and trustworthy they make you feel welcomed. Services were performed quickly.

Michael Byrnes

10 de nov. de 2015

Your staff was fine. The service was good. The follow up review as to the condition of my vehicle was excellent. Thanks

Mark

10 de nov. de 2015

This was an unexpectedly great service. I asked for a 20,000 mile service that included replacing an air filter. Then I was told it didn't need to be done yet, that we could do it next time, and so I didn't even spend what I thought I was going to spend that day!

Steve Garcia

10 de nov. de 2015

2015 explorer. Superb customer service. Very disturbed about putting oil change service personnel out on the working bays. Just didn't seem fair that "other than oil service" personnel stay in customer service lobby. Just doesn't seem fair. Other than that, all went great.

Michael Ortiz

10 de nov. de 2015

I brought in my Mazda3 for an alignment is was desperately needing. Service was great. I was helped out almost immediately and the service time was within a 2 hour period. Pricing was reasonable. Overall, it was quality experience. I have and will recommend it as a reliable service shop.

Paul Rhetts

9 de nov. de 2015

They fixed the problem. Thanks!!!!!!!!-------------

David Williams

9 de nov. de 2015

Pre sales experience went well. We already knew exactly what vehicle we wanted to look at by checking out the inventory on line. The financing went well too. I understand the add on sales such as windshield protection etc is important to the dealership, but I absolutely hate this part of buying a car.

Priscilla Medina

8 de nov. de 2015

Fantastic service, friendly and very helpful staff!!!

Pamela Labbe

6 de nov. de 2015

Staff was excellent. Car was done ahead of time. Will be looking to buy a truck in the spring, will be going to power ford

Porfirio Gutierrez

5 de nov. de 2015

Awesome environment job well done. Management was on their game

David Davis

5 de nov. de 2015

The sales Man was extremely friendly and cut straight to the chase. Thanks!!!

John F150

4 de nov. de 2015

Carl was fantastic! Hassle free buying experience at Power Ford. I recommend you go there first when purchasing a car. The easiest purchase I ever made.

Randy Pittman

3 de nov. de 2015

Everyone involved did everything they could do to make sure that we were completely satisfied with the purchase of our 2016 Mustang. Thank you very much. Randy Pittman

Chmommy1

3 de nov. de 2015

When I went shopping for car, I know I wanted to look at comparable models before making a decision. Power Ford is the first dealership I went to so that I can look at the 2016 Ford Escape. Prior to going Power Ford, I went online looking at models. I was contacted by a sales associate, Jadyn Harbin and she was very pleasant to deal with. The last time I bought a car I was at the dealership for hours and hours so I was not looking forward to the experience again. I visited the dealership twice and the second time I was there I bought the car. The prices only took a couple of hours and it went very smoothly and I was all due to Jadyn's efficiency, knowledge, and cheerful personality. I would highly recommend Power Ford and Jadyn to family and friends!

Alberto Osterling

30 de oct. de 2015

Your service writer was courteous and immediately sought assistance from the service manager to address my problem. I was an out of town customer in the middle of a cross country trip and all of us wanted to make sure the proper attention to my issue was taken care (Engin Light On).

Kelly Lawrence

29 de oct. de 2015

Carlos was very helpful with the service of our 2014 Ford Raptor

Marla Ulibarri

28 de oct. de 2015

I enjoyed the prompt response and the salesperson was exceptional. I do not like the negotiating process and bringing out the "manager" to seal the deal. An interested person like myself just wants a great product (and most of us have already researched what we want before getting there), a fair deal - we know that the dealership is not giving vehicles away, and needs to make some profit, and hear about the rebates, add-ons, etc. This process took 5 hours!

Ruben And Jamie Barela

28 de oct. de 2015

We have NEVER had a better experience. From Luis, our salesman, to Larry in finance, we couldn't have asked for better. They were professional, helpful, NOT pushy, answered all of our questions and worked hard to help get us into the vehicle we needed. Will definitely be recommending Power Ford on Bridge to all of our friends and family.

Alex and Carmen Gallegos

28 de oct. de 2015

Ford Transit Connec titanium. Love it so far! Service and staff were all great. Thanks Jayden Harbin and Dennis Romo for your professionalism!

Linda Lunn

26 de oct. de 2015

Total "courtesy, professionalism, and assistance". I got home and realized that I had forgotten my sunglasses...called to the service desk, a search was made and they were not found. 5 minutes later I received a call back with the info that they had fallen to the floor on the driver side....taking the time to look for them was above and beyond expectations, but totally appreciated. I returned to pick up my car later that afternoon...again, your service people were polite and efficient, the repair completed. Thanks to all involved.

igotripedbypowerford

25 de oct. de 2015

Power ford or maybe i should say kyle the sales guy never explained what kind of warranty i was getting never went over any details of the truck with me pretty much treated me as do u want the truck or not the truck never got washed detailed when i asked kyle the sales guy when can you get this done for me an fill it up cuz it was on empty an dirty like crazy he said go to a car wash get the most expensive one shampoo an everything an ill see if i can get u the money back what i replied why when u have a full service detail shop he was lost of words then told him about the gas nooe cant help u there hey kyle i hear a nosie banging in the front when i turn whats kind of warranty dose this have his reply um im not sure man im sure its only covered if something catastrophic happens to it like the motor falls out WHAT are serious wow thanks man was blown away then gives me his number to give to people that want to buy a car right sure thats gonna happen so disrespectful once he new he had the deal sold it was by buddy

Richard and Terry Bell

24 de oct. de 2015

service staff was excellent and even knew us by name. great job!!

Verona Gardea

23 de oct. de 2015

Everyone at Power Ford makes you feel important, always asking if you need any help or if they can call someone for you. Staff is very knowledgeable,Friendly, and willing to go the extra mile for you. Thank you guys

Robert Sedberry

21 de oct. de 2015

Stacey Adams and his team helped me in a family emergency situation. They dropped what they were doing and their expert team evaluated my problems and got me back on the road again. I was very impressed with their personal commitment to help me at the end of the day on a Saturday. I will definitely come back to Stacey and his team!-Robert Sedberry

Marvin Swink

21 de oct. de 2015

Hope to get follow up on the door hinge issue and get the problem resolved soon

Jacquelyn Mang

21 de oct. de 2015

Every part of my experience at Power Ford has been top notch. From the purchase, through financing, through scheduling, through service, I have been so pleased. This past weekend, I got my first oil change and tire rotation on my new Fusion, and I couldn't have had a better experience. The service department was short-staffed, but everyone who was working was friendly and happy to do whatever was needed to deal with me, the customer. From the moment I drove up, the attendant was very kind to me and excited to be doing his job. The folks inside interacted with me like we were old friends. What a pleasure to do business with you. My husband and I will be getting all of our service on our 5 cars at the dealership from now on. Thanks!!

Scott Cox

19 de oct. de 2015

The car wasn't perfect, there were actually several issues and the car is still in the service center now. However, that wasn't the dealers fault and they have done everything possible to accommodate me as they do their best to resolve the problems with my Fiesta ST. Specifically, Carlos from the service center has been very communicative and diligent about keeping me informed through the whole process. Of course we would love to have our cars be perfect when we get them, but I have no doubt the dealership will do everything possible to fix the problems the car has. In the meantime they have provided me with a vehicle until mine is out of the service center so at least my transportation needs are met.

Dennis Trujillo

19 de oct. de 2015

The service and staff were awesome. I went to the Quick lane and it met all my needs. Will be back to complete the service next month.

Mark Hontanosas

16 de oct. de 2015

I went to express service and they got me in right away and finished the service on time. Thank you.

Chester (Buzz) Southerland

15 de oct. de 2015

After service from sales department was poor, could not get calls returned. Less than 24 hours after contacting service manager all problems were resolved. Great service department.'09 Mercury GM purchased in March this year.

Kasey Thompson

15 de oct. de 2015

We always take out vehicles here to power ford for anything that we need. This time just out of convenience I decided to attempt to take it to another dealer. What a huge mistake. After calling Ben In the service department he got my vehicle right in and was fixed in just a few days. He always kept me in the loop as to what was going on. Thank you guys especially ben for being so awesome!!!

Brian Allen

15 de oct. de 2015

After my accident Power Ford helped me get into a great new Fusion quickly and painlessly. Thank you Bo and Darin for your help and care. I love my new Fusion.

Tom Valdez

14 de oct. de 2015

I bought my 2011 F150 at your dealership. The drive line was making a "thud" noise. Carlos Lopez (service advisor) found a directive detailing part of the solution. He went further to find the "big picture" solution to the sound. My truck no longer makes that noise. Carlos was very professional, courteous and knowledgeable in dealing with my truck's problem. I am very pleased. Thanks Carlos!

Rosemary Snell

14 de oct. de 2015

We came in to see about the equity in our car. Everyone was helpful. Bo Knox was patient and kept us informed. We came to terms on the trade in and he found us what we were looking for in a replacement vehicle. We got a little confused with the financing but think it worked out.

William Wayland

14 de oct. de 2015

Was met promptly by Ben the technician. He quickly wrote things up and let me know about how long it would take. Several times someone visited me in the waiting area and let me know about how long it would be before they were complete.

Monty Elliott

13 de oct. de 2015

Efficient & friendly & "got us on theroad" in one day. We were traveling from OR to NM and lost our transmission on a Friday night.By Saturday at 3:00 PM our car was ready. We were offered a ride while waiting for repairs.Our Ford 350 diesel is running strong once again.

Harold Harris

12 de oct. de 2015

I received good and professional services at Power Ford

David Edgington

12 de oct. de 2015

Your service advisor, Ben Gillaspie, was very friendly and helpful. During a "The Works" service, a couple of other needs surfaced, which he showed me, and let me decide on further service, which I did. Thank you very much

vannycat

10 de oct. de 2015

really worked hard to get me a fair deal. Made proper arrangements for adding window tint that wasnt on vehicle to start with. Not high pressure either

William Olsen

9 de oct. de 2015

From Bob Turner Ford to Power Ford, I have never been disappointed. Always had good service for many many years. After I buy a vehicle, quality service is most important.

C. Mahlon Fraleigh

9 de oct. de 2015

C-Max Hybrid. Kyle was very helpful and even came in on his day off to assist me to pick-up my new car and to drop off my rental car at Car Craft.

Rebecca Yslas

9 de oct. de 2015

The staff was very professional and was able to answer all my questions. The service was excellent, and i will continue to choose Power Ford for my service needs.

Lan Slater

8 de oct. de 2015

Excellent service. Performed in a timely manner. Service adviser was very knowledgeable.

Nick T.

8 de oct. de 2015

Took in my 2015 Explorer because the driver and front passenger side windows flutter when you press them down, the tech said it was a factory problem Ford is having with this model and to date there's no recommended fix for it. He looked at my truck and found other cosmetic details they could fix for me since they were unable to fix my main complaint and took care of it properly. Tech was courteous and professional.

Leonard Otero

7 de oct. de 2015

Power Ford always goes above and beyond; they take the time to get to know their customers. They are very courteous and personable - MOST importantly they are prompt and get the job done right the first time. My F-250 needed batteries, I was in and out in no time. Duane, Tomas and Ben - thanks JOB WELL DONE guys!!!!

Christine Perea

6 de oct. de 2015

very prompt service and comfortable waiting area. went at a time when there was a short wait time

Mary Miller

6 de oct. de 2015

I have my ford serviced at Power Ford exclusively! You always provide excellent service. Quick lane lives up to its name. A+++++++++++++++++++++++++++++

Sylvia Villa

5 de oct. de 2015

Hello I like to say that I have never seen such professional staff they all keep checking in and making sure everything was OK and keeping us updated thank you again

Carol Williams

5 de oct. de 2015

Very friendly, professional staff. Service was quick and efficient. Good experience at Power Ford

Roger Dustan

5 de oct. de 2015

Our car was ready sooner then expected. We were waiting on site. Thanks

David Lee

1 de oct. de 2015

Am truly appreciate your kind service and last minute reservation appointment during immediate F-350 2012 Dually truck serviced at PowerFord Center. Service personals and staffs was very thought/thankful.During time of purchasing vehicle, didn't believe all Services added to purchased agreement. Thank you much. David & Arlene Lee - Owners.

Rosalie Collins

29 de sep. de 2015

Service was completed timely. Service personnel were courteous and friendly.

David Schmitz

29 de sep. de 2015

Your staff are professionals thanks, take care of them good people are hard to find

Dawn Smith

29 de sep. de 2015

it was great to see Carl Campos the sales associate I bought my car from. He was friendly and helpful. The Girl at the desk on sales as well as when I called for my appointment not so much. Although the job was done and the appointment set.

Rhiannon Lujan

26 de sep. de 2015

2013 Ford Explorer... Awesome customer service, never tries to take advantage of customers, friendly staff and quick to diagnose the issue and get the vehicle back on the road! Great job Power Ford!

Jonathan Montano

23 de sep. de 2015

Overall experience was really good. The staff that worked with me were helpful and not pushy. The F-150 has been great so far, but I have a vehicle issued to me from my job so I don't get to use my new truck much. I feel the numbers for the purchase could have gone a bit more to help me out, but I don't feel like I got the short end of the stick, either. I'm very likely to come back. Thank you.

Lyra Aragon

21 de sep. de 2015

Went in just to test drive a couple of vehicles and came out with a new car.

Gutierrez

20 de sep. de 2015

Although we drove away with a new vehicles, the visit was more stressful than needed to be. We gave our salesperson a monthly payment we wanted to stay within and he came back to us 4 different times and 3 of those times were with outrageous numbers.

Stephanie Blan

19 de sep. de 2015

Oscar was so patient and explained everything I needed. Jessica took time to send me emails. Overall experience was great. Thank u

Katarina Vigil-davis

18 de sep. de 2015

I went in for the very first time to have my new 2015 Expedition serviced with an oil change and tire rotation. The gentleman that assisted me was very friendly and answered all my questions on the new vehicle. While they were servicing my vehicle, I went to visit my salesman, Omar Nimer!! I believe he was the best salesman ever. He was surprised to see me and bought me a soda. He then took me to visit Jawad Moussa who had installed the DVD player. He was also very friendly. I asked him to check the DVD player and service it so that the voice could be heard without headphones. And he did!! Omar Nimer and Jawad Moussa are the most friendly Power Ford representatives there! They are so friendly that I will pay them a visit every time I am there!! Katarina Davis.

Daniel Panebouef

18 de sep. de 2015

I took my vehicle in for a routine oil change and used your Quick Lane service as I have in the past. Since you combined the Quick Lane with your regular service department, it seems that you are busier and I had a more difficult time obtaining a time when you could accept my vehicle for service without a long wait time.I also encountered a difficult time getting through to a service technician via the telephone. I will say that once I got my vehicle in for service, the work was done very quickly.

Kp0829

18 de sep. de 2015

I just wanted to say thanks. I was four dollars short to buy a tire and didn't have anymore money. My husband had just got out of surgery at the VA and the guy in the tire service area pulled his wallet out and gave the four dollar to us and shook my husbands hand and said thanks for your service. I am blessed to have such awesome service. Thanks again.

Janel Medina

17 de sep. de 2015

I went to go look at the 2015 f150, walked into the lobby and got help right way, the sales ladie was very helpful, so I had to drive off on a new truck, The customer service was very helpful and they were awesome!!!

Joey Jones

17 de sep. de 2015

2013 Ford Fusion, the automotive work was fantastic although the service I recieved from the employees wasn't all that great .

Dale Baltz

17 de sep. de 2015

Purchased a 2015 F150 Supercrew XLT FX4 with the 3.5l Ecoboost and 6.5ft bed. Great truck with great power! Getting 21-22mpg with mix of highway, rural, and city driving. Bought the truck on Labor Day weekend at Power Ford because of the deals and they were the only dealership in town that had a Supercrew 4X4 with the combination of an Ecoboost and 6.5ft bed. The process of actually buying the truck took about four hours, which I chalk up to the fact that there seemed to be a LOT of people buying that day. I knew we'd have to deal with the haggling dance about trade-in value and extended warranty, but George and Tony were very attentive and helpful, and Jawad was very polite and succinct.

Jeffrey Blanchette

16 de sep. de 2015

Quick Lane service very friendly and professional. Kept me updated while I waited in spacious waiting area with WiFi and coffee.

Timothy and Rayna Trimble

16 de sep. de 2015

I take my Excape in for routine mantance and always get excellent customer service from the one person I perfer to deal with. He always recongnizes me even if it's been a while in between visits which makes me feel like a vaulded customer. Before going to PowerFord, I never felt like a vaulded Ford customer. Thank you for hiring people like him, he is an asset to your company. If we were to purchase another vehicle it would be from PowerFord due to pass and present excellent service. Please share this with the dealer. Thank you.

Guadalupe Garcia

15 de sep. de 2015

I am more than pleased with the service I received!! I drove from Las Cruces and was accommodated to repair my vehicle beyond a scheduled oil change. I feel my safety concern was addressed with very professional service. I'm totally satisfied with my service!!

Aaron Powell

14 de sep. de 2015

the last vist before this one the service pepole said my brakes needed atention.when i went in this time the service pepole said my brakes were just fine.the last vist was about five monthes ago.it just seems alittle strang to me? thanks.

KATARINA

14 de sep. de 2015

When I called to Power Ford to explain my interest in a Ford Expedition, an appointment was made with Omar Nimar. In spite of looking very young, Omar N. was very knowledgeable with Ford vehicles. I found him very patient and so kind. He did not use any pressure techniques but instead patiently walked through all the vehicles I wanted to look at. I did purchase an 2015 Expedition from him. I did however find the sales rep that assisted in making the final deal a bit pressuring with comments a bit brash! But Omar N. remained quite and kind. I am so thankful that I was directed toOmar as my sales point of contact. He went beyond expectation to make certain that I felt comfortable with the deal that I had made. He called a few days later making certain I was still happy. He also directed me to Jawad to install a DVD in the new Expedition. Jawad was also very patient and friendly. He performed a wonderful job which other Ford dealers said could not be done. But he did! I believe I have found a friend at Power Ford in both Omar and Jawad.

Deborah Schmidt

13 de sep. de 2015

I actually walked into the dealership by mistake. I was looking for another dealership. But what I got was superior service from Carl, the best sales guy ever!! I left with a vehicle that still has me smiling ear to ear!!

Owen Clark

11 de sep. de 2015

I am the owner of a 2011 Ford Fiesta which was required to have a TCM module update. When I emailed my request for scheduling it was promptly answered and the scheduling was completed via telephone by Service Representative Nadine Trujillo. The service was scheduled to be performed within 2 days. On the scheduled day, a family medical emergency occurred and I had to cancel the appointment and reschedule. Nadine Trujillo, the Power Ford representative handled the rescheduling in a very professional manner.On the scheduled day the service was performed promptly with no delay and completed well within the estimated time.All Power Ford employees were curteous, efficent,and friendly and should be commended for their job performance.Owen Clark

Donald

10 de sep. de 2015

I was able to speak with a service manager (Stacy A.) who was very helpful in answering my questions and quashing my concerns.

William Kemp

10 de sep. de 2015

There was a problem with one of the front shocks on my 2000, F-250 truck. I was told that whom ever replaced the shock previously had broken the stud from the frame and replaced it with a bolt that was threaded into the frame (the lower part of the shock). Since Power Ford's records only went back to 2007 on my vehicle, I produced all my records with that dealership location since I purchased the truck, new in 2000. I explained to the service department that all the service on my Ford was done by the dealer a this location. To make a long story short, the Service Manager (Matt) told me that they would order the part that should have been replaced in 2006 with the original, rather than the "bolt" substitute that was used. This would be done at no cost to me for this replacement and service. Needless to say I was very happy and grateful for the offer and would accept it. Power Ford is making something right that should have been corrected 9 years ago. I am a happy Ford owner and am proud of Power Ford in what they are doing.

Bob Martinez

10 de sep. de 2015

Excellent! Terry Wayland does a superb job and directs a very capable team of advisors and customer service representatives. Bob Martinez

Sylvia Cannon

10 de sep. de 2015

At first my experience was questionable because of a lack of communication. But once we let Chris know how important it was for us to have communication about the status of our car everythingchanged and I just want to let Chris know that he did an excellent job. Chris, the mechanic that fixed our call all did a fantastic job. Thank you so much........

Steven Deerman

10 de sep. de 2015

i have great confidence in your service staff. even though i drive a dodge, i prefer to have my work done with PF.

Judy Baker

10 de sep. de 2015

Everyone I interacted with at the dealership was very courteous and helpful. I appreciate Omar's low key sales approach. I do not care for feeling pressured, he made the experience easy.

Roberta Marks

9 de sep. de 2015

Carlos is very professional. I trust hime and probably wouldn't drive from the East mountains if he wasn't there. He has always treated me fairly and has been honest. Usually I would not go to the dealership with other vehicles other than Ford. As a woman, I have been sold (a bill of goods). Carlos has been honest with me so I will continue bringing in the Econoline and 2 Hummers.

NoMoreFord

7 de sep. de 2015

Went in to see what would be offered for our supercharged-specialty FORD vehicle. PowerFord offered $5000 less than a non-ford competitor. Pretty pathetic! Needless to say we took the other offer and bought a different brand in the process!

Douglas Fisher

4 de sep. de 2015

I brought my 2004 F-150 in for service as I was just below 100K miles. Since I had to make a long trip I asked for a complete, in-depth inspection and repair of the vehicle as needed; that left the door open for anything. As it turned out I did need shocks and an alignment in addition to normal service. I know I can trust the guys at Power Ford to do what is required and only what is required to my truck. They are courteous and knowledgeable and I depend on them to keep the truck in good condition

tgaaronjordan23

4 de sep. de 2015

Very pleased with my service and sales person George Sharp and the rest of the staff at Power Ford. Great experience I would recommend others to them.

Michael Bukaty

3 de sep. de 2015

Repairing a nail in a tire is pretty simple. You would think putting the cap back on the valve stem would also be simple. Not only did the cap not get back on the valve stem, the next day when I came back to get it replaced they couldn't find the right size.

kmock09

3 de sep. de 2015

I believe that this dealership went above and beyond to make sure that I left with a car.Travis was extremely helpful and friendly. He wasn't a pushy salesman and understood my needs. The financing department may have taken a long time negotitating with several banks. Yet the they still was able to help me get approved for a loan. I may not have gotten my dream car, but considering my poor credit Power Ford has helped me make my first step to repairing my credit. Power Ford is dedicated to their customers and I will highly recommend them to anyone.

Ford guy 2015

1 de sep. de 2015

Power ford and especially Rob Soltis the sales person was nice, good and professional. They provided a vehicle when our truck needed additions added on. We will return to power ford if we ever buy another vehicle.

Maurice Williams

31 de ago. de 2015

I've taken my vehicle to Power Ford twice and each time the work has been done in a timely manner and to my satisfaction. I will be using Power Ford for all my service needs.

Harrison Schmitt

30 de ago. de 2015

Suggest that person who serviced the car come to the front when car is picked up in order to go over status of vehicle. I don't know if there were any issues.

Sannie Bauer

29 de ago. de 2015

Staff was extremely helpful and polite !!! Work done was competed and no further problems noted. Mechanic was really good.

Richard Brower

29 de ago. de 2015

F250 Diesel, We were treated well, The vehicle was ready when promised. The staff professional. The only difficulty was scheduling the appointment. We tried on line, then called, and then called back then someone called us back and left a message on our machine (she left her name on the message) and when I called her back she had no memory or notes of our call. So I had to start all over to get an appointment to have the car serviced. It shouldn't be that hard to get someone to schedule and appointment.Other wise we were pleased with he service.

Momusaf

29 de ago. de 2015

After nine hours of car shopping and pricing frustrations, our day was salvaged when we worked with Bo Knox, who was respectful and honest. Great experience, Bo hustled to make sure all of our needs were met, both during the deal and delivery of the vehicle. After the long day, our Ford family has a new addition.

Lawrence Desonier

25 de ago. de 2015

Had no windshield washers working. They fixed them in less than an hour. Great service.

Kathleen Sanchez

25 de ago. de 2015

F150; service was great; staff was very helpful. I would recommend Power Ford to friends and relatives! I love my new Ford!

Jacquelyn Mang

24 de ago. de 2015

Oscar Martinez has been a pleasure to work with. He has accommodated every request I have had, and he has gone out of his way to make sure that I am completely satisfied. Everyone at the dealership was very friendly and helpful.

Bruce Dangerfield

24 de ago. de 2015

Took two trips to diagnose the problem. As Murphy's law goes the first time i took the truck in, of course it ran perfect. The second time it was running so ragged it was easy to get a diagnosis and the problem was fixed. Power Ford is where we purchased the truck the only place I have ever had our F-150 serviced and will continue to do so. We have always had good service.

Anna Chavez

24 de ago. de 2015

I dropped of my mustang on a Tuesday, for the recent recall. They didn't have the part for the car right away, so they ordered it, which was totally okay with me, then they told me that I could take the car until the part was in, telling me the car was safe to drive, so took it. That same Saturday the engine light came on, along with overheating. I pull over and call the service department to ask of that had anything to do with the recall, so I wouldn't worry so much about the car, knowing it will be fixed as soon as the part came in. The gentleman was quick to brush me off and say "that the Mustangs recall, was about a 15 page document that he wasn't really fimiliar with, that he doesn't know, that they'll call when the part came in".. Upset I call the manager stating what the gentleman said to me, I'm just worried that the car is broken and didn't want to break it more by driving it. They told me to bring the car in asap, well they have my car for another two weeks. One of the service managers offered me a rent a car, so I'm assuming a car off their lot to take home, but they send me to enterprise, and ford said they'd pick up the tab, but I still had to put a deposit, and they charged me for something I didn't understand so I took the cat back, after one day. Finally they call me to tell me that the car was ready to be picked up, I pick it up and the manager tells me that the car was low on gas, I said okay, he said that they ran it for awhile, I'm thinking that the gas light is on, I get in the car just wanting to take it home, and the car stated that it was "1 mile to empty" as I turn the corner it turned to 0 miles to empty and the car ran out of gas and I had to push it to get it to the gas station... The service manager filled up my car the next time it was out of gas, and he washed it for me for free. I'm not upset about what happened, I also know that they're probably stressed, from other cars and customers, my car is running perfectly, and I'm still in love with it since I bought it. I thank you all for the hard work -Anna

Michael Mucher

22 de ago. de 2015

Omar did a great job keeping me informed about the location of my car while I was waiting for it to arrive.

Ralph Turner

20 de ago. de 2015

Issue was taken care of in a professional manner. Happy with service.

Al Ortiz

20 de ago. de 2015

Michael Nichols, at Power Ford on Bridge Blvd in Albuquerque is the kind of person you can rely on. He is to be commended for the interest he has on his customers and his work. I will continue to go there again and again and take all my vehicles to him.

Daniel Rich

19 de ago. de 2015

f-150 the sales team did a great job as long as i get my trailer hitch

Ramona King

19 de ago. de 2015

I came in with my Ford Fusion for an oil change and was there previously due to a recall notice. The service department was so courteous and answered all of my questions. I was surprised to see that you do a point by point inspection on the car as part of the oil change. All the more reason to come back, especially when your team is so welcoming and informative. Thanks so much!

Nicole Cofer

18 de ago. de 2015

F150 Ecoboost. The sales staff was amazing. James Frey helped us find the perfect vehicle. We tried a few on for size but we found the perfect one in the end. We had some issues with our finances but your finance team and managers were very helpful in guiding us in the right path that would work for us all. Our experience was very enjoyable and I couldn't have asked for a better team. Thanks again, Power Ford.

John Galvin

18 de ago. de 2015

As always service was prompt and complete on my 2006 Escape

James Himel

17 de ago. de 2015

Service is Great!!!!!!!! They did everything that was asked of them and did it in a timely manner...... but Sales is really bad.

Ruben Aragon

17 de ago. de 2015

Dropped my vehicle off at my scheduled appointment time, service personnel were pleasant, professional and courteous. Overall experience was pleasant

Chris Dodrill

17 de ago. de 2015

After receiving notice of a recall. I called Power Ford and made a appointment to come in. I dropped off the vehicle and picked it up the next day. The pickup time for the following day was my choice. Picking up the vehicle was fairly easy. I would like to give some specific feedback. When I was dropping off I noticed some confusion of customers of who they were to see. As for me I happen to be the only person next so it was easy. When I returned the next day I waited a little while for someone to acknowledge me and take me to a completely different room to sign paperwork and wait just a few minutes to receive my vehicle. All that being said had the young lady who received my car told me where to go when I returned that would have been more efficient for your team as well as myself. So all in all a good experience.

Jfo777

17 de ago. de 2015

Great experience overall! Omar help me find the perfect vehicle for my budget. I love my new 2015 Ford Mustang. It's so much more fun to drive than my trade in.

Gary Jantz

14 de ago. de 2015

Developed an unexplained metal-on-metal noise. Called and made an appointment for Saturday morning. Matt Anderson listened to our concerns and took action to find/correct the problem. As we several situations, we could not duplicate the problem. Matt took great care that any issue be quickly and correctly resolved.

Stephanie Silver

14 de ago. de 2015

Had a warranty repair done. Waited several weeks for the part, but all was fixed fine.

Cecilia Cross

14 de ago. de 2015

I was hoping to have the use of my auto within the day. I was finally called with the message that the auto would be ready at 5:15. Since I didn't want to drive in rush hour traffic, I waited until the next day to ask for a ride back to the shop. Then they sent someone who didn't know how to drive a manual transmission to bring it to the front...they finally got someone else. I had also mentioned at the time of making the appointment that I needed new windshield wipers. That didn't happen. I went to Auto Zone and they installed the wipers for me. The most frustrating thing about Power Ford is the wait time for drop off and pick up. Maybe they should have two drivers?

Charmaine Begay

14 de ago. de 2015

First, I would like to say Thank you. You guys are such a great team. I love my car. Great customer service. I had an excellent experience for purchasing my first vehicle.

Diana Garcia

14 de ago. de 2015

I was pleased that my vehicle was taken care of promptly. I took my vehicle in for the oil change package....change oil, top off fluids, rotate tires. The paperwork showed that the tires were rotated, and the tread, but didn't show if they were checked for air pressure or how much air was in them. Also, they told me my battery was "cranking low" and to keep an eye on it. My brother checked the battery fluid, which was good, but the connections both had a lot of junk on them which he cleaned up. He also changed my air filter which was very filthy. I didn't expect Ford to change my air filter without notifying me, but I assumed that was one of the items to be checked during that service. No problem with the price or the service guys.

Jimmy Z

12 de ago. de 2015

Basically I got stomp over by some dude that just arrived to buy my particular vehicle I was trying to get over 4 days. Finally when I am about to seal the deal they pick this new customer over me just because I live a few hours away and plan on buying it the next day. MONEY HUNGRY DEALER! STAY AWAY IF YOU HAVE MORE THAN ONE QUESTION AND ARE THE TYPE TO TAKE YOUR TIME BEFORE YOU BUY.

Dean

11 de ago. de 2015

Vehicle was appropriately priced, salesman was extremely helpful and interaction negotiating the terms of the sale was fantastic. Overall very impressed an would recommend Power Ford.

VVS

9 de ago. de 2015

There was a definite change in the promptness of completing my vehicle and the overall customer service of my vehicle. I did like the new waiting room area for the Quick Lane but I did miss the ability to watch my car being serviced.

Patricia Anglada

7 de ago. de 2015

The staff was very helpful. I need to get used to the new setup, very confusing at first.

Fred Castaneda

7 de ago. de 2015

Travis did such a great job on in assisting with the transaction. Extremely helpful and thorough. I would strongly recommend him to anyone!!!!Dennis played a the most important role in going forward with the purchase. He really made us feel right at home with the most comfortable and protected deal we possibly expect from any dealer in town.Thanks again, Dennis

Trinity Bowles

4 de ago. de 2015

I Trinity Bowles purchased a 2015 Ford Focus spoiler from Power FordI Albuquerque, New Mexico. Dan Hardage my salesman and servicewas excellent. Dan Hardage worked on his day off to make sureeverything was done right. Dan Hardage is an excellent salesmanfive stars rating in all aspects checked above for Dan Hardage..

Andrew Jaramillo

4 de ago. de 2015

Oscar was more then helpful! Showed a lot of heart in his work and made the experience smooth! The explorer is perfect!

Robert Pacheco

4 de ago. de 2015

We were looking for a focus and had been to another dealership who was not listening to what we were looking for and showing us cars that we were not interested in so we decided to go to Power Ford. When we got out of our car we were greeted by Darrell in sales. Darrell listened to what we were looking for and showed us the car we were looking for first. He did not have to show us any other cars we purchased the first car he showed us. Trevor in finance was awesome. He worked a full day to get us down to the lowest interest rate he could get us and surprised us by what he was able to get us. Trevor was also quick with getting us in and out since we had our two little girls with us. We could not be happier with our 2015 Focus. We look forward to purchasing another vehicle with Power Ford in the future!

Henry Lopez

3 de ago. de 2015

- I used to be the one that stereotyped "dealer" as one not to trust.- Got forced into a situation where I had to take it to "the dealer".- Experienced a knowlageable and friendly staff. My new engine was installed without any complications and even had decisions made that were in my best interest. I love you guys!- Now I'm a changed man. Now I will take it to the Dealer, with respect.

Luana Buelow

3 de ago. de 2015

Ford F150 2013. Oil change at Power Ford. When I returned home I discovered two problems. A rubber flap from the front left tire-well was hanging down and a clip holding up a hose was broken. I called Power Ford and reported this to the staff. They asked me to return, which I did, and the problems were immediately corrected. I have always had a very good experience with Power Ford and I trust them with my vehicles. This is so very important because I am an older woman and have found that other dealerships treated me with little respect. Power Ford staff listened to my concerns and responded appropriately. Thank you Power Ford.

Jerry Nixon

29 de jul. de 2015

Everyone at Power Ford was friendly, They were extremely knowledgeable and confident about the Ford vehicles.

KARIN ORTIZ

29 de jul. de 2015

The staff was extremely helpful, accommodating and friendly.

Clara Edwards

28 de jul. de 2015

For the most part the staff is professional and always busy but the do listen to concerns and do their best to meet customer demands. Could use more help with in-coming customers. Moving the Service Center was a big deal it would have been appreciate to let the customers know ahead of time. My question is "Why make appointments. It appears it is all first come, first serve basis" confusing. Also when passing to the ladies rest room noticed a disturbing sight. There was a "Complaints" posted on the window that appeared to lead no where and of no concern to Ford. It may have meant to be a joke but as a Customer I did not appreciate the joke.

Warren Arthur

28 de jul. de 2015

Sales person was very helpful, knowledgable and accommodating . An F 150 was purchased. While the sales experience was good, service after the sale is very important, too.

Shawn Klein

28 de jul. de 2015

Staff was great! Very curious! Randy knew his stuff about the vehicles we looked at. Everybody was pleasant and made it a good expiriance for us. Staff even bought our 3 kids snacks. Very good people

never again

27 de jul. de 2015

Dennis the finance guy did not offer me the extended warranty ( which I did intend to take) but said to me "I can get you the extended warranty" making it sound as if it was free. When I looked at all my paper work, He added "2" extended warranties, and "2" maintenance warranties. He never attempted to explain any of the warranties to me. I was so upset that I went back and told them that I wanted NONE, and insisted that they remove them. Oddly enough my next door neighbor bought a car a week before and Dennis did the exact same thing to them, and they ended up having there car financed through their credit union. I didn't know this until after I bought mine, or I would have not gone there. Also when I was looking at the vehicle that I purchased the sales guy told me that It was all wheel drive, and I took it to a mechanic to find out that it is only front wheel drive. None of the features were ever explained to me. I still don't know many of the features.

Mickaela Pargas

27 de jul. de 2015

I love the staff, I feel very welcomed every time I need to go in for service on my vehicle. Everyone is very friendly. I will keep doing my business with you!

Rebecca Prosch

26 de jul. de 2015

The service was slower than the quick lane was. Customer service excellent.

Michael Hammes

24 de jul. de 2015

2012 focus SE: Excellent service and everyone was very helpful. I was very impressed.

Margaret Kircher

24 de jul. de 2015

I brought my 2010 Ford Focus in for service and 4 new tires. I had made an appointment so they took me right away. The service manager told me it would be 3 hours and so I returned in 3 hours to find all work was finished and well done. Thanks to Carlos in the service Department.

Eugenia Wachocki

24 de jul. de 2015

This was 3-month service on my 2014 Escape. Staff was great, service just fine!

Marina Padilla

24 de jul. de 2015

Good Job great customer service thanks to the salesman and sales manager.

connieburns

23 de jul. de 2015

Manuel Beltran is truly amazing! He went above and beyond in his search for a replacement for our totaled 2014 Ford Explorer. Since Ford is changing the body style of the Explorer it was no easy feat to find a 2015 that would have everything our 2014 did. Manuel didn't give up and even went to Durango to pick up our new car. Because of Manuel I would recommend Power Ford to all my friends.

Maria Do Rosari Frade-durao

21 de jul. de 2015

The service was fast and the staff was helpfull and kind.

Tim Salazar

20 de jul. de 2015

I thank your service manager (Mat) for taking care of checking into the servicing of my F350 Super Duty pickup. He handled my concern of not having my truck ready by the day initially to be completed. I have always had all service performed by Power Ford (Bob Turner Ford) because the work done is always done right. I utilize your 5-Points location for oil changes and had my brakes done there too. Great job guys!

Stephen Heaphy

20 de jul. de 2015

I was told to return in 90 minutes so I did and they had not even started on my truck--I walked over to the main office to complain and no manager was on site so another individual talked to the quick lane office and got my truck in right away, I was ready to walk away and never return but you made it right and will probably return!

John Lobdell

20 de jul. de 2015

Ordered a Fiesta ST. Rob worked with me to get me exactly what I wanted. He made sure to inform me of every available option, all without making me feel pressured to make a quick decision or unwanted purchase. He exceeded my expectations.

James Ebert

17 de jul. de 2015

My 2002 Excursion came from your predecessor and I've always had it serviced there because the service department knows what it's doing. This time when I came in I was helped immediately by Ben Gillaspie, who called the next day to say it was all fixed (oil etc. change, charging system check, two dead batteries sill warrantied). Works great now, thank you! Best, Jim Ebert

Richard Cox

17 de jul. de 2015

We had our 2000 RV serviced at power Ford and crystal was excellent at keeping us informed and getting our RV back in time to go on our vacation!

Brenda Wilson

16 de jul. de 2015

I was so happy the dealership help me to get into a vehicle no matter what. Made me happy to get a reliable vehicl

Toni Gonzales

15 de jul. de 2015

I purchased a 2013 Ford Focus Titanium. The services was awesome especially working with the salesman George Sharp. The staff was very helpful.

Jacob Otero

15 de jul. de 2015

Love my new mustang. Ford has some beautiful cars. My salesman Omar was very helpful and the sales manger found me the best deal they could. Thanks Power Ford!

Gregory

15 de jul. de 2015

Oscar was very knowledgeable and work extremely hard. He helped us to understand our pre-qualified loan and made the deal happen. I would recommend Oscar and power ford.

Gumersindo Reyes

13 de jul. de 2015

Had the oil change, ask to the front brakes check, ask for new air Filter, Services was great, service writer was helpful and very professional, overall very good service.JR Reyes

Alejandro Ortiz

13 de jul. de 2015

I have taken my truck back to Power Ford for regular service since I purchased it in October 2013. I have had a positive experience each time. The service writers are always friendly and knowledgeable. They always make an effort to minimize the wait. The waiting room is comfortable with nice couches and a TV. The cafe next door is a nice touch. I highly recommend Power Ford Service Dept.

Matthew Lambert

11 de jul. de 2015

Awesome dealership--the staff was exceptional and the service was quick and efficient

Garth Bawden

10 de jul. de 2015

This was a regular service. It was carried our efficiently with good consultation and courtesy.

Daniel Gabaldon

9 de jul. de 2015

I received and used a free Diesel Works offer. The technician did not completely fill out the inspection form and did not top off my fluids. I believe this happened because free Diesel Works was put on the order form. I believe it would be better if the tech didn't know and why would he/she need to know. Makes me question the quality of "free". I have the form if anyone is interested.

Lawrence Desonier

8 de jul. de 2015

Love your Quick Lane idea and the guys. They have always been great to me and have taken wonderful care of my truck. I have no worries on the road because I trust the guys to make sure I'm ready.

Patrick Lunsford

8 de jul. de 2015

we bought a 2015 mustang and our sales guy was very nice and patient with us and our special need daughter..We notice that the cold seat and the cold air was not working we ALL thought it was the compressor but when the car came off of the truck it needed to go threw a P D I service and who ever did out car did not go threw it all the way. The car need fluid in the compressor and the service guys pushed it on ford and they did not want to take the blame for there mistake.

Dawn Smith

8 de jul. de 2015

ReviewMy experience at Power Ford was great! Buying a car can be very stressful experience. I have been wanting to grt a small SUV for a while and had a owned two Explores in the past. I was not sure if I'd qualify and was looking at some of the smaller preowned lots in town. Some of them were trying to raise what I would consider extortion prices and really under estimate the trade-in for my car. Carmax being the worst. My friend had worked with Carl Campos there for two other car purchases she asked me to go talk to him said that he would be honest. Honest a car salesman? The only one I had ran into was at BMW and I wasn't shopping for a BMW. Major life changes has Not left my pur honest a car salesman? The only one I had ran into was at BMW and I wasn't shopping for a BMW Today. That was a different life. :) Carl was patient spent the whole day with me made sure I got the best loan possible and got me into a brand-new car. I did not think I could purchase a brand-new car. Even gave me a sandwich after I had been there all day and had not ate. I would recommend anyone I know who is purchasing a car to go to power Ford and to ask for Carl. Trevor and finance was also very nice. I cannot ask for a better experience.I was treated with respect, kindness. patients and honesty.

Luwanna Nieto

7 de jul. de 2015

The staff were excellent and we didn't have to wait much before we could leave with the vehicle we purchased!! But one thing was that the financing wasn't a for sure thing we had to go back in to resign paper work for a second time!!

Gina Cappuzzello

3 de jul. de 2015

The Salesman (Carl Campos) and Finance Manager (Dennis Romo), Daron Overman were so polite, answered all my questions and not pushy like a lot of salesman in this profession. Thank You al at PowerFord in Albuquerque, NM. I'll be telling friend, family how you take great care of your customer's. Gina Cappuzzello

Charles Paez

3 de jul. de 2015

It's very difficult nowadays to seperate one dealership from another. All are focused on customer service etc. I'd have to say your dealership is certainly at par with all the others but nothing really sets you apart. The ones that really stink, or I should say stunk, are probably not even in business anymore. But, really, you all sell cars and service cars and as long as you do your job, it's tough to say your dealership is any better than anyone else's. Now with that said, what could you do to set you apart? Maybe an exterior AND interior complimentary wash. Most places offer exterior washes but that's the norm nowadays. Maybe offer every customer a complimentary cold or hot name brand drink when they go to have their car serviced. Maybe little packaged snacks might even be nice. Nothing fancy, just a little packaged snack. Not just a vending machine stuck in a corner. Maybe have some kind of a TV screen that shows every customer name and an approximate time their car will be finished. I'd bet Most people have no idea how long any service would take. And finally, have people REALLy follow up with customers when they say they will. I was contacted by phone last week kind of regarding this same thing. I had a question and the lady who called said she would contact the service manager and call me back. Did she ever call me back? No....Not to get anybody in trouble but that's kind of typical.....I really didn't expect a phone call back. Hope all this feedback helps!

Debra Witt

3 de jul. de 2015

Ralph my salesperson was dedicated to my experience and satisfaction in buying my car. I appreciate the way he kept me up to date looking for my car and the no nonsense approach vs the usually "dealt" with haggling process

Willy

3 de jul. de 2015

I really appreciated the professional service from Ralph Armstrong who made the truck purchase simple and stress free. Thank you.

Charles Davis

3 de jul. de 2015

Watch the techs working and they were quick and focused on their tasks. Simple things, but they checked the air pressure in the individual tires multiple times, before and after adding air, to insure the target pressure. Techs also torqued the lug nuts onto the wheels. Their attention to details was impressive. Only negative is the cost of a quart of synthetic - $9.41 a quart - what is stuff made of - ink jet printer ink?

Barbara Lambert

2 de jul. de 2015

You did a great job on my front brakes but do to being short that day of personnel our wait time was 4 hours and 15 minutes- WOW - I also don't like being ignored. My son was with me and even tho the car is mine and the account is in my name you only spoke to him The MAN in the group - not a good practice!

Charles Esquibel

2 de jul. de 2015

I wasn't 100% in the market for a new F350 truck but Tony and I got along well and he showed me a nice truck and made the whole transaction smooth and comfortable. All involved were courteous and professional. I will definitely have my brother go by and talk to Tony when he is ready for a new truck.

Powerball1

30 de jun. de 2015

The staff at Power Ford helped me get into the new truck that I've been wanting. The salesman were helpful and very easy going. They made my buying experience an easy transition. I love the staff there at Power Ford. I would highly recommend anyone to shop there for there next vehicle

Paul

29 de jun. de 2015

After some misunderstanding with the finance part of the of my purchase, we were pleased how you handle our displeasure in your finance department, thanks

Robert Horne

29 de jun. de 2015

Once my Service Rep... Ben got a hold of my car he went to work for me and did a great job. He kept me informed, worked with me on pricing and turned out a repair that was perfect. Good job!! My Ford Edge is a great car!!

Gregory Armenta

28 de jun. de 2015

I was treated really good and was made sure that I got on what I was looking for

Joy Wasson

28 de jun. de 2015

Very good experience. Our salesman, Tony Badetti (sp) was very helpful.

James Hatfield

27 de jun. de 2015

We purchased this vehicle new in 2001 from Bob Turner Ford and it has never been serviced anywhere else! When Power Ford purchased the dealership, we wondered if service would be the same! But they retained most of the same knowledgeable service team and we have continued to have great service!

Carole Bonda

25 de jun. de 2015

I have a 2002 Ford Escape that I purchased new from Bob Turner Ford. I have always received excellent service from Bob Turner and Power Ford. I am a "mature" woman and I have never felt that I was sold a service just because I am a woman and don't know anything about cars.

David Chavez

25 de jun. de 2015

Everything went good, my car is getting old, but it runs great. 2006 Ford Focus

Allan Trosclair

24 de jun. de 2015

Have had new 2015 Edge in twice for total of 15 days. And, now I have a recall on a water leak into the passenger compartment and have to schedule another visit. I can understand these issues, but I would recommend that car be washed and cleaned, inside and out, when returned. When returned, my car was so hot I couldn't hold the steering wheel.

veemarie

23 de jun. de 2015

i received great service from everyone, had enough time to think, no pressure felt to make my decision, and overall a great, affordable and good deal

Craig Tibbs

23 de jun. de 2015

Your service tech spotted and corrected a potentially damaging issue with my skid plate and gas tank. Great catch and way to look out for your customer!

Jerry Ortega

23 de jun. de 2015

The staff did great. Just that I did not get a discloser that my purchase vehical was a wreck before I purchased. I found later.

Robert Bates

20 de jun. de 2015

Service was great. Truck runs good and no more issues with battery charging light coming on. Service personnel were very friendly and helpful.

James Clark

19 de jun. de 2015

The wait time seems to have improved. The counter personnel and techs are professional and knowledgeable.

Lynn Tillery

19 de jun. de 2015

The staff is always very knowledgeable and helpful. If you have a question or concern, they areole than happy to take the time to help you.

Gregory Armenta

18 de jun. de 2015

The sales person was really nice and knew on what he was talking about. He helped me meet all my needs and more. Very professional and not pushy. He let me look for what I wanted and then did everything to help me get it done. Other dealerships push too much but I was comfortable working with him. U guys have a great salesman

Angela Breidenbach

18 de jun. de 2015

I have NEVER had an experience with a dealership (or even a private mechanic) like I had at Power Ford. The best way to describe it was "small town service". Not only did our service advisor, Dan Gillespie, take good care of our vehicle, he remembered personal details (like the fact that the car is the vehicle my daughter uses to get back and forth between Portales, where she attends college, and Albuquerque, and that we were on a time frame due to a scheduled trip overseas). I have been telling everyone who will listen about the outstanding service we received at Power Ford. This is not typical for me, but I feel very strongly that excellent customer service is best awarded through word of mouth recommendations.Thanks again for actually caring about what you do!

Oscar Romero

18 de jun. de 2015

Excellent service,would recommend to my family and friends

Tigerpaws289

16 de jun. de 2015

Chris The service representative handle all the service in a very professional way, he kept us in form on everything before any work was perform (cost, parts, etc). Steve the mechanic technician also did a wonderful job on all the work and explaining what all was being done.

Kenneth Shelby

16 de jun. de 2015

I once again am very satisfied with the service I received on my 2012 F150 Platinum...I had purchased it new from the Dealership as well as two other new ones over the last few years...The ownership of the store has changed but not the stores Service Department's Top Man...That being Terry Wayland...Terry has always been very responsive to any calls that I've placed to him and most of the time he has been a step ahead by calling me and updating me on any developing situation with my vehicles...On this visit to do some warranty work I asked Terry about a wheel I had damaged against a curb and if he thought it could be repaired...He said yes he would take care of it and get back to me with a estimate,which he did immediately and which I thought was more than a fair price...Not to mention the wheel looks new at a fraction of what a new one would have cost me...Terry also noticed that I had a rear turn signal light out as he was test driving my Truck and had it replaced for me as well...I had known the light was out but forgot to tell them when I brought it in for service...So once again "THANK YOU TERRY WAYLAND" as long as your there I will be coming back...

Larry Reeves

14 de jun. de 2015

The short chubby guy should be more friendly, no phone call when my vehicle was ready, and no new sticker.

Michelle Purvis

12 de jun. de 2015

Debbie was my sales rep. and she was and did a great job.

Everett Kaiser

12 de jun. de 2015

You guys are Great! Always a pleasure to do business with. Thank you...

John Mendenhall

12 de jun. de 2015

My service advisor kept me updated and helped my get a rental car

Lydia Garcia

11 de jun. de 2015

The manager was clear, informative,friendly, and caring. I found the location very convenient. I was happy that the individual and staff running this location took the time to listen. It's rare now a days to find businesses with staff that show you they care. Thank you and thank them.

John Garcia

9 de jun. de 2015

Set up a appointment to meet with one of the sales people. They attended me right away. Tony Budetti is the sales person who helped my family get our new 2015 Explorer. Vary helpful got to the bottom of what needed to be done without playing games. I highly recommend this dealership to anyone who is looking for a brand new or used vehicle. Ask for Tony Budetti he'll take good care of you. Thanks to the credit people who helped me get my monthly payments affordable and with nothing out of pocket at a great APR% rate. I do not regret it not one bit! THANKS POWER FORD!!

Elizabeth Wagner

7 de jun. de 2015

Everyone at the dealership was very helpful. My car was in and out of the workshop in less than an hour. Taking my Focus to Power Ford was very convenient.

upset123!

6 de jun. de 2015

Had issues from the beginning and wasn't resolved until I reached out to General manager. Many mistakes and felt they just wanted my money!

Christopher Fullman

6 de jun. de 2015

Okay. I had a bit of trouble with the car. It was a used Chevy Captiva. Pointed out the problem, that occurred two weeks later, the crew at Power Ford bent over backwards to set things right. I still have to see how everything turned out. I will update this later.

Patrick Eicker

6 de jun. de 2015

Ben is service was excellent. Diagnosed and replaced the problematic part within 30 minutes.

Esther Barrera

6 de jun. de 2015

The sales person was friendly and down to earth type of guy but it felt really weird and almost uncomfortable with the loan person he was not friendly and when I pointed out a mistake got worst I will definitely tell my friends about the sales person as he looked like an honest person but I'll make sure to tell them not to do the loan with the other man at all just to choose someone else.

Mary Montano

5 de jun. de 2015

I still feel that you do an excellent job in ur quick lane...however my only wish is that you would wash the cars after service, i wouldn't mind waiting for my vehicle a little longer.

Kristie Torgler

5 de jun. de 2015

2015 Ford Mustang, the salesman was great at getting me the payments I was comfortable with and the financial person was great at getting a lower interest rate, I would definatly recommend you guys to everyone looking for great car and service.

Peter A Romero

5 de jun. de 2015

It is usually a good experience. I am a die hard Ford guy, I have owned 13 Ford trucks, 3 Ford cars and 1 Ford mini van. Of those trucks 3 have been powerstroke engines. I go to the dealer because I figure they know the vehicle better than anyone.My only complaint are the prices. seems to me that if you have loyal customers or repeat customers you would off them a better price on parts and service. So because you don't I will probably be looking for a different shop. overall your people are ok. they used to be great.

Ted Roth

4 de jun. de 2015

2015 Ford Mustang Happy with service, staff communication and overall experience

Willozwisp

4 de jun. de 2015

Ford F-150 Sport Standard. Your vehicle is usually you second most important purchase. How many drop off their vehicle to a "No Name" Service Advisor and forget who they entrusted? Heard it on picking up my truck. The face of Ford is the Service Advisor. My luck I drew Ben Gallaspie and he is a gem. Shepherds your vehicle through all the hoops. Makes it right. PTSD from other drop offs in the past at other dealerships that ended in disaster. Not with Ben. Been in the trenches and remembers how to turn a wrench. Knows Ford vehicles and the mechanics. Explains what is going on to the layman in terms that make sense. My point of contact. And comfort for me and my wife that a disaster is not around the corner. Goes the proverbial "extra mile". Not an order taker or salesman. Customer service and your vehicle are the number one priorities. Check Engine Light. No problem. No sinking feeling at the bottom of your stomach when he calls. All works out and can even be cheerful when going to the cashier. Good price point and done and overseen by those who really know the vehicle. You know your Doctor? Plumber? Electrician? Know your Service Advisor. This guy could work on your vehicle. That is why the service is so great. A face and name. Not a Big Box Dealership. Custom Service. What is not to like?

Melanie Hawkins

2 de jun. de 2015

The staff was very helpful and friendly. The salesman went out of their way to help with my decision.

Patricia Weatherman

1 de jun. de 2015

Came on Saturday. The service given was optimal. Each employee that spoke to me was polite and helpful. I checked in my car and was told when it was ready.I wish there had been something other the "sports" on the TV, Thanks,Patricia Weatherman

Florencio Sandoval

30 de may. de 2015

Tony Potts was awesome when we purchased our explorer. The staff was very helpful.

Roger Dustan

30 de may. de 2015

Rear window was not working but was repaired. Not sure what was done to resolve the problem but it was fixed.

Katlyn Ortiz

29 de may. de 2015

Manuel was very helpful, as was the entire team. Thank you.

Aaron Powell

28 de may. de 2015

went to quick lube. every thing was great.I enjoyed the new waiting room.

Kenneth Erwood

28 de may. de 2015

staff was very polite and helpful but when I purchased my 2015 Fusion, they filled the gas tank but the car did not get cleaned like it should have been. It had what looked like birds perched on it at one time also the protection paper on the chrome by the door windows was not removed

Daniel Gabaldon

28 de may. de 2015

Staff was friendly, service was quickly performed and I appreciate the discount.

Daniel Mourning

27 de may. de 2015

The staff at Quicklane are frindly,courtieous and efficient! The quality of the work is exemplary. Keep up the good work!

Ronald Mitchell

27 de may. de 2015

We purchased a used 2015 F-350 dually in the Lariat style. Fabulous truck, we love it. The sales staff went out of their way to be as helpful as they possibly could. Our salesman couldn't be finer. He took us directly to the truck we wanted and everything went smoothly. Thank you all.

Phillip Serna

27 de may. de 2015

The staff, that I dealt with, was friendly and helpful. I trust power ford to care for me and my truck.

Gary Jantz

27 de may. de 2015

Tony Potts was exceptional; great customer service. This was our first experience with Power Ford and hopefully not our last. From "Gunner" who called regarding an initial on-line inquiry to the follow through by Tony -- could not have been better.

Carol Williams

25 de may. de 2015

Your entire staff (Stephanie, Jawad, Dennis and even several who were not involved in the sale of the car) was professional, friendly, helpful, and more than willing help us get the car that we wanted. There was no pressure involved, and everything was completed in much less time than I thought it would take to get into a new vehicle. Thank you Power Ford for making buying a new car fun!

Ramona Alires

25 de may. de 2015

Every wone was professional approachable personable. See other survey for more

Chuck Cala

24 de may. de 2015

Most recent experience was very efficient. Previous month's was terrible. I appreciate the effort by the service rep (chris) and by Mr. Wayland.

Art Tafoya

23 de may. de 2015

Your service section at Fast Lane is pretty Customer Oriented. My F-150 needs basic servicing and your tech's seem to know Fords well. I will keep coming back to your business throughout the life of my Ford Vehicle. I also like the courtesy transportation you provide. My vehicle is still under a factory warranty, and hopefully you all wont have to tend to much with it!

Alfred Kemm

22 de may. de 2015

This was the second time we use Power Ford; service then and now was great. Ben was our service tech and he was efficient and friendly. We also interacted with Chris and he, too, was attentive. Since we were passing on our 2009 Mercury Mariner to our granddaughter (attends UNM in Abq) it was important that everything be in tip-top shape - Ben was helpful in ensuring this. Our granddaughter will be taking the vehicle in for an "incomplete recall" which we discovered only after our car had already been serviced. Because we have faith in the service and staff at Power Ford, that's where our granddaughter will continue to obtain needed service!

Adrianne Flores

21 de may. de 2015

I really appreciate how attentive Chris Delong was. He was prompt on everything needed on my car, and kept me informed every step of the way.

Damian Chavez

21 de may. de 2015

I cannot say enough about the service I received. Terry Wayland has an exceptional team the focuses on customer service. Ben over in the quick lane made sure everything was completed in a timely manner. Power Fords willingness to work with Customers is the reason I will always be a customer, and I am a Chevy guy!

RB

20 de may. de 2015

I have dealt with this dealership for 20 years, and, the personal service is what brings me back. I have purchased 4 vehicles and serviced 5 over this time. I have never had a problem not fixed to my satisfaction. They save me money when they can. The quality personnel is what makes the difference.

Dennis Touchine

20 de may. de 2015

I thought your service was professional and fast. I would gladly return.

Michael K

19 de may. de 2015

Staff was very helpful a job well done. On the service of my vehicle

stang14

18 de may. de 2015

The service department and technicians are the best in town. I took my mustang to Don Chalmers Ford, unfortunately that's where I bought my car. Big mistake. I was having a steering problem and was hearing strange noises. I took it in for service, and long story short, they couldn't find the problem. To make it worse, after many days of back and forth, Andy Strebe, service manager was perhaps the rudest man I've ever dealt with. Power Ford, you have a new customer for life!

Robert Williams

18 de may. de 2015

great people.they get what needs to do with there service.

Cathy Good

16 de may. de 2015

? had my oil changed on my Edge.The staff was so nice. I wanted to seen some pictures of my car getting fixed to my grandson because he loves cars. The staff was so Acommodating and friendly. Thank you Ford Dealers my grandson loved the pictureS and my Edge runs fantastic.

Orlando Gallegos

15 de may. de 2015

Your staff has the best personality... when I arrive there, there is always a great smile and always a "Good Morning".

Rodney Sly

15 de may. de 2015

Purchased a 2012 F-150 Lariat with Eco Boost, and traded in a 2012 Boss 302. I worked through Jules and Stephanie. Both of which I have worked with in the past. They are GREAT people and aim to please. I also worked with Jawad and closed the the paperwork with (I think) Trevor. Everyone was very helpful, knowledgeable and extremely courteous. They all represented a "Customer First" attitude. Many Thanks for a great experience.

Christopher Dixon

15 de may. de 2015

Everything was great!!!! Ben is amazing!!! He took care of my car in a timely manner! And made sure it was done right

Joseph Dubriel

14 de may. de 2015

Good service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Jeremy Lewis

14 de may. de 2015

2006 Mustang, great service and very helpful staff.

Kristin Low

13 de may. de 2015

It was a good experience but detail definitely needs some help. My windows had a ton of streaks. I could not even see out of the side mirrors if any lights hit them and the seat pockets were not cleaned our nor were the compartments in the back row.

Valued Customer Maranatha Construction Inc

13 de may. de 2015

The guys were very helpful and did everything they could to get the truck fixed ASAP. They were great.

William Mccullough

12 de may. de 2015

Very good experience. Everyone was very helpful. Really enjoyed the purchase

Anna Chavez

12 de may. de 2015

The people at power ford literally bent over backwards to help me afford the car I wanted. They made me feel comfortable and were helpful in all areas

Guadalupe Garcia

11 de may. de 2015

I purchased a 2015 Ford Mustang Roush. The service I received was very pleasant and satisfactory to me. Sales rep Tony Potts was on point with his no pressure approach and worked diligently to meet my expectations and ultimate goal to purchase the exact vehicle I wanted. He is a credit to your sales team. My whole sales experience exceeded my expectations.

Dhash

11 de may. de 2015

My wife and I went out to look for a new car about a week after my 40th birthday. Neither one of us care for high pressure dealers. We met Omar and immediately hit it off. We drove 2-3 cars that day, told him we wanted to look around. He didn't pressure us at all. I did say that I would be back before I made a decision anywhere else.After looking at the rest of the Ford dealers in the area, I came back about a week later, they beat the best price that Rich Ford offered me. The sales manager smelled strongly of smoke, and was abit short with me. I don't hold it against him, I know that's part of the job. We worked out a deal that included aftermarket exhaust, so my Mustang would have the sound I wanted from the start.

Marie Lucero

8 de may. de 2015

Always a pleasure to visit Power Ford, glad Ray is back in service and Deb is ALWAYS so professional and helpful!

George Larranaga

7 de may. de 2015

I am very Happy with my Edge Ford. The service was very professional, the salesman was very respectful.

Patrick Mahoney

6 de may. de 2015

My wife and I purchased a 2014 Ford Fusion Titanium Hybrid in January. We brought it Monday, May 4th for its first oil change. The vehicle was taken right in at the appointed time. It received its oil change and a very comprehensive safety check, tires rotated, fluids. We had walked around the stores nearby while we waited. We came back and visited the dealership cafe. Staff at cafe and in service department very courteous and helpful. We are enjoying our Fusion and our association with the professionals at Power Ford.

Maximinio Ortega

6 de may. de 2015

Very helpful and very clean. Sales Person was very attentive to our needs.

Edna Ortiz

6 de may. de 2015

Ford Fiesta 2015, the service was most excellent, friendly and very helpful to point me in the direction of the dinner, although they were closed the service was still great.

Anthony Montano

6 de may. de 2015

Scheduled my service immediately and had a tech come out to look at my vehicle on the spot. Very courteous, and fast service.

Rocky Lopez

5 de may. de 2015

The service was quick and prompt. The staff was very professional.

Kenneth Chavez

5 de may. de 2015

Tony was a great salesman, I like my new focus. The only thing that I didn't like, is the fact that my car only came with one key and one entry remote. I hope you guys do something to fix that!

Taurus Owner

4 de may. de 2015

My service manager, Ben, went out of his way to make the experience excellent to outstanding. He listened to my needs and then proceeded to complete all requested work. The work was a combination of warranty, re-call and scheduled maintenance. All work that could be accomplished was and on time. My vehicle was returned in a very clean and presentable condition. The one issue I have is with Ford, not the dealership, I received a re-call notice over a month ago and the parts were not available from the factory. Ben searched for the parts in the local area and finally ordered them. They will be available soon.

Albuquerque Ford Owner

1 de may. de 2015

Apprehensive about taking a simple oil change to a dealership, but it turned out well. i could see the haps from the lounge and saw them do all the checks they said they would do, rotated the tires with correct torque so my wife can take off a tire if she needs to, cleaned all areas of the truck they leaned on, made sure to not drag hoses over the exterior of the truck, and took it for a test drive. Somewhat more expensive than if i did it myself, but with the rotation and actual checks, worth the money. I'll come again. Nice job Power Ford.

Ken Lowry

30 de abr. de 2015

The service dept was great , Christal was great also I am a part time driver for Longmont Colo just for your info

Edward Lucero

30 de abr. de 2015

I was totally satisfied with my service agent. He was friendly,helpful,and attentive.he did everything he could to tend to our needs promptly.Everything was explained to wherewe could understand.Thank you

Denise Suttle

30 de abr. de 2015

My service call was handled quickly and efficiently with no extra waiting or delays.

Jesse Hite

29 de abr. de 2015

We had a great service tech that also pointed out a busted strut on or vehicle.

Brad Killman

28 de abr. de 2015

Our salesman on this transaction was great. Tony was quick to reply to my offer and made the process of this last minute sale very easy. He's a real asset to your organization. Everybody we dealt with was friendly and professional.

Alan Marr

28 de abr. de 2015

We bought a Ford Focus. Antonio Potts (sales), and Trevor (finance) were absolutely great.

DTE

28 de abr. de 2015

The sales rep makes all the difference at a dealership. There are several Ford dealerships in the area to choose from. Ralph Armstrong makes every effort to assist and his follow-up is excellent. Service on other Ford vehicles at Power Ford has always been good ... no complaints.

Robert Gorelick

24 de abr. de 2015

Debbie was very kind and easy to work with. No pressure

Catherine Gonzalez

23 de abr. de 2015

We walked in to Power Ford just browsing to maybe trade our car in and walked out with a brand new Mustang! Every person we met with was friendly and knowledgable. The staff was extremely helpful. They went above and beyond our expectations. The sales person did everything he could and more to help us. We really enjoyed making business with you. I would highly recommend this dealership to friends and family.

Cristie

22 de abr. de 2015

I had my speedometer calibrated after I bought new tires.

Happy,betog

22 de abr. de 2015

Not only was the salesperson knowledgeable of the inventory, but he was able to work with what I had, every person that was working that Saturday was extremely helpful and friendly, I would recommend Power Ford to everyone I know.

J. Anthony Wingate

21 de abr. de 2015

The waiting area, waiting area services, service rep were all very nice and attentive and professional.I would have liked Ford to determine why my brakes continue to squeak. The squeaking in a morning event and it has been going on for sometime.

Michael Erick

21 de abr. de 2015

Preformed service I asked for and did it in the time frame needed.

groovygroovy

21 de abr. de 2015

This is the second vehicle I purchased from Power Ford. I never in a million years honestly thought they could get me into a 2014 F350. They did and I couldn't be happier.

Dan-NM

20 de abr. de 2015

The fact that you are open on Saturdays is very helpful to those of us who work during the week! The service requested (serpentine belt replacement) was done correctly and in the time promised.

SOCORRO BUYER

18 de abr. de 2015

I have bought over 12 new cars and 9 used cars in my lifetime, and the Power Ford Team has topped them all in my personal "buying experience"! I strongly recommend their dealership to everyone!

Clinton Ramsey

17 de abr. de 2015

Awesome staff, awesome service fixed right the first time.

Carlos Lujan

17 de abr. de 2015

The issue was a complicated , but the technician, shop foreman, service manager, and service writer all teamed up and the issue was resolved.

Robert Jones

16 de abr. de 2015

Car buying experience was as good as it gets. Sales person was very flexible. Will buy again from Power ford.

Mary Slemp

15 de abr. de 2015