NiniD

16 de nov. de 2015

I did some research and liked what I read about Performance CDJ so my daughter and I stopped in Friday to look around. Tyler Brown met us at the door and offered us a seat. I didn't think I was quite ready/able to buy just yet and explained that. He asked what I was looking for, offered to run some numbers and off we went. He showed me exactly what I asked for, let me test drive it, then informed me that I was where I needed to be financially and could purchase the car that day if I liked. Before the morning was over, he had upgraded me to a much nicer version of the same vehicle and still kept it in my buying range. I was worried about getting one of those pushy salesmen we all worry about getting. But that wasn't Tyler. He let my new Jeep Patriot sell itself while he guided me through the process. Very smooth. I never felt pressured and I didn't leave feeling like I had just been hard sold something I wasn't sure I wanted. I drove the Jeep a bit this weekend and I love it! Many thanks to Tyler. I just hope he's there the next time I'm looking for a new car. In the meantime, I'm going to enjoy the one he sold me Friday!

Lee

13 de nov. de 2015

I really like the car, but service is not that good.

Jean P

4 de oct. de 2015

Buying a brand new car was a huge stress to me, I inquired about a new Chrysler 2ooc and was immediately contacted by Ted and Gary. the following morning I received a call from Barbara. I made an appointment to test drive the car I wanted for the following day. I walked in and was greeted immediately and everyone was very friendly. I had an appointment with Gary. Gary was very friendly, put my nerves to ease and answered all my questions. I test drove the car I saw and I loved it. Within 2 hours of walking in I was driving off the lot in the car I loved at a great price and interest rate.Rodney explained my payments and all the options. I highly recommend this dealership as the made the whole process easy , gave me a great deal and treated me with the upmost respect.I have found a dealership that will get all my business from now on. Thank you Ted,Gary,Rodney and Barbara!! you are all amazing!! I love my new car;)

Jerry and Peggy

28 de ago. de 2015

If you want your pristine car interior dirtied with grease and grit, cap gone from the oil filler, your truck driven 4 miles on a joy ride, and your appointment for a free oil change (because of the joy ride) not entered into the computer this is the place for you. Also, is it really necessary to turn the a/c on full blast (changed from automatic), the radio turned to the employee's favorite channel and the seat pushed back as far as it will go and the back tilted as far as it can go - these are our vehicles and we take excellent care of them. Too bad this dealer doesn't.

Chris Osborne

24 de ago. de 2015

We met with Nathan Haughton on a Sunday afternoon about 4:30. My husband drove the 2015 Dodge Ram and was very impressed. Nathan ran some numbers and we liked what we saw so we completed the deal. Nathan was very courteous, knowledgeable. We were in and out of there in an hour and half which was nice because we have purchased other vehicles from the same dealer for the past 15 years and it was nice not to have to spend all day. All and all we are pleased with our purchase.

Jason

14 de ago. de 2015

I purchased a 2012 Highlander on 8/12/15. I was initially contacted by Tim on 8/11/15 and went in the next day. Tim was off that day; however I was assisted by Nathan and everything went great from the test drive all the way to getting financed. I received an outstanding trade in allowance toward the purchase of the Highlander. I was assisted by Rodney during the financing stage of the buying process and everything was spot on. Nathan and Rodney were able to answer every question and concern that I had during the buying process. The buying process took a little over an hour and a half to complete from test drive to final document signed. I received no less than outstanding service throughout the buying process from Nathan and Rodney. I highly recommend this dealership for anyone looking for a new or used vehicle.

Irate customer !!!!!

3 de ago. de 2015

took my van in at 8:45 to be repaired and was told it would take 1hour and a half or 2 hours to repair. I waited and waited and 3 and a half hours later I decided to see what was going on with it. I was told it was done over an hour or ago and no one even bothered to let me know it was done. I guess going to lunch was more important than letting your customer know the van was done. If I had known it would take 4 hours I would have made arrangements for someone to come get me. I did talk to a manager who took some off the price of my repair. My time is important to me. I had things I had to do instead of sitting around for 4 hours when I could have been out of there sooner. They need to put the customer first and not themselves. I will never go back again for anything. Hope you enjoyed your lunch RICHARD !!!!!!!!

chad lucas

27 de jul. de 2015

brad muirfield and john okoye treated me excellent and gave me a great deal

Chad lucas

26 de jul. de 2015

great buying experience when I visited the first time I had a negative experience with a salesman then I came back and spoke to Brad Muirfield and he made everything right I would go back in a heartbeat John okoye also helped out and is a very nice guy I came out feeling like I got a good deal and didn't get ripped off financing was a breeze I was in and out in 20 minutes or less can't say enough good things about this place

Carl & Vera

2 de feb. de 2015

We bought a used Lexus 330 ES in Oct. Researched this and was a fair price. The salesman was nice though seemed to "fill in the answers" to questions. We were told the navigation system would be updated and about a warranty (this comes into play later). As we're signing the papers, the lady assisting made comments to my husband about how we had just purchased a "high ticket repair car", added along with a nod and a wink. She also didn't seem to consider I was there, except for getting a signature. The GM gave me his card, with his cell, and said if our experience was less than Disney to call him. After the experience at signing, I left feeling like we made a huge mistake. Once home, we discussed and I called the GM that week. He asked if we were offered a warranty and I assured him we weren't. He said he'd "check into it" and that she shouldn't have made those comments. I assured him this was a less than Disney experience. I also asked about getting the navigation updated. I gave him a couple days to call back, and hearing nothing, I called. Several times over the next few weeks. Left messages on his cell, his work number, no response. As the 30 day tag was due to expire, we still didn't have the title. My husband called and after about 15 messages, got someone who didn't have a good reason, seemed unconcerned. We purchased another temporary tag. Called them, again. The man that answered said he'd reimburse us, had to get the title from the other person? Wait, shouldn't they have had that before they sold it to us? We did get it, a week later. No reimbursement. No navigation update. No warranty (not even an offer!) No Disney experience. We're looking to get out daughter a different car after graduation this year. We had considered them. Probably not.

Steven Lee

27 de ene. de 2015

I was interested in a 2010 Dodge Nitro which this dealer had on their lot. I sent a email and was responded to promptly by Nathan. He asked me what my wants and needs were and he delivered. Everything was straight forward and quick. I would recommend Nathan to handle your business and I will return in the future.

RalphDO sportsfan

24 de dic. de 2014

I would like to thank everyone at Performance Chrysler Jeep Dodge Ram, for giving me another great car buying experience. The customer service is excellent I would like to give a special thanks to Mr. Joe Goodwin and his entire staff, every one was very, very nice, and went out there way to make sure that I was comfortable thru out my car buying experience. The buying process was great there were no hassles and no hoops to jump through. This is the second vehicle that I have purchased with Performance Chrysler Jeep Dodge Ram, and both times was very impressed with the vehicles and the price, I am also very impressed with the cleanliness of the facility, and where it is located. I live an hour away, and the dealerships in town can't even stack up to the hospitality that I received at Performance Chrysler Jeep Dodge Ram thru out both of my car buying experiences. I have been telling friends were to go for their next vehicle, I will continue to purchase my vehicles from Performance Chrysler Jeep Dodge Ram, they have gained a faithful customer. Again special thanks to Mr. Joe Goodwin and his entire staff.

Natalie law

20 de nov. de 2014

Scott was very friendly, helpful, I would recommend the dealership.

Carbuyer

14 de nov. de 2014

Good experience with the salesperson. Just purchased the car, so can't speak to the long-term situation, but they accomodated reasonable requests and the process was quick.

kirk schuring

10 de nov. de 2014

I found the Jeep I wanted. Scott Worman and his manager Brad Murfield made it come together easily and with no priessure

Ms. Fin

29 de oct. de 2014

Scott was a great aid in my car buying decision. He was full of information which helped make my decision easier. Very professional but personable as well. Happy with the service.

NewRamOwner

25 de oct. de 2014

Very clean facility, knowledgable and friendly staff! Would highly recommend to friends and family!

chet

22 de oct. de 2014

From management all the way down, save your time and your money and go elsewhere. They were all great during the sale and as soon as you need service they switch up. Complete run around and lies , even the saleswoman ran when saw me on the service garage. Take it from me go elsewhere before you buy..

Janet

21 de oct. de 2014

My salesman Scott Worman was awesome! I saw the car on-line and he answered all my questions and even texted me a video of the car. Drove 2 1/2 hours to the dealership to buy the car since was a great price! Sale went smoothly and I would highly recomment Performance Jeep and Scott Worman if you are looking for a car.

AFH

18 de oct. de 2014

I had a great time at Performance Ram. They had one Ram1500 Eco Diesel left and Scott Wormand had it shined up when I got there. I was given a chance to take a long test drive and made the difference. Scott's boss, Brad was a big help in getting the price and the payments where I needed them to be

Lester Abele - veteranwayne -

5 de oct. de 2014

I own a 2010 Dodge Charger R/T Hemi & 2013 Dodge Charger purchased at Performance Auto Group off Georgesville Road, Columbus, OH [easy to reach from I-270 S.W.Cols]. Currently am shopping for new Ram truck. I have previously visited 3 other Chrysler-Jeep-Dodge-Ram dealers in Zanesville, Heath, & Columbus, OH closer to home. However, none of the others made me feel welcomed, appreciated my business, nor offered me 'value for the dollar invested' that the people at Performance exhibited. From the young and professional management team that appeared to be minded on the future of a quality relationship, to sales team members like Scott W. who became a friend before assisting me on choice of vehicle[s], to service advisors like Mollie B. who went above and beyond the needs to accomplish repairs of both my Dodge Chargers; I will continue to drive some 140+ miles round trip in order to do additional business with this modern facility. From the free coffee in the customer lounge to the self-serve automatic free car-wash conveyor belt system, the entire complex offers a spacious layout along with the ultra-modern new car feeling everywhere at this location that includes a variety of parts and accessories displayed. During my most recent auto purchase, I arrived at the dealership along with a 'pre-approval' financing from my personal banker in my hometown. Yet, without any pressure to offer dealer financing or "shopping" my credit worthiness at multiple financial sources, Performance Auto Group was able to beat my personal banker by some 4 percentage points. I was offered credit life, disability, extended warranty, and protective coating packages of which I declined all extras. The finance personnel gave the friendly impression that my personal choices were met, again without any pressure I have experienced at past buying experiences elsewhere. I look forward to continued contact with Scott W. as I research options available on my upcoming Ram truck purchase; and feel comfortable that even if the desired vehicle is not available in stock, their eagerness to either locate from another dealership or place special order to the factory will accomplish transaction. Before I retired, I worked some thirteen years in the auto industry at four different dealerships; leaving each to upgrade location choice or differences with management team. No dealership in my 45 year driving life has became as close to perfect as that of Performance Auto Group, Columbus, OH.

B & S

23 de sep. de 2014

Things went fine, took a while to find the right Touwn and Country but Scott Worman stayed late and made sure we found the right one

MR

20 de sep. de 2014

Inventory on website was up to date. I saw a vehicle on line the day the dealer received it and test drove it that afternoon.

LCK

19 de sep. de 2014

Great experience, thanks for the work. I will be back here for my next car for sure.

PM

18 de sep. de 2014

Scott Worman and Drew Haag got me just the car I wanted. Greg Stynchula made the numbers work.

Donald

18 de sep. de 2014

We had a great buying experience with Justin at Performance. He searched the inventory for the Wrangler we wanted, but it wasn't available so he said, "let's order it." The process was easy and stress free - the way it should be when you're spending a lot of money on a car. He made sure we got the exact vehicle we wanted. I highly recommend Performance Jeep.

Phone Man

18 de sep. de 2014

Last week we leased a Town and Country from Scott Worman at Performance Chrysler. Tonight I leased a 2015 Chrysler 200 Limited. I'm going to enjoy it

Jcurl

13 de sep. de 2014

Good experience dealing and nice people to deal with. They stayed late and did not complain. Followed up next morning.

KD

9 de sep. de 2014

Charles Scott Worman exceeded our expectations! He was flexible and patient taking time to show multiple vehicles. He recommeded the perfect vehicle for our budget.

Golden Death

9 de sep. de 2014

I had a nice experience and they worked with me to match financing which allowed me to obtain a great car at a great price.

pearl jones

5 de sep. de 2014

hey my name is pearl jones, and my saleman was very kind to me and he explain all paper work piece by piece.it made understand it better..i done ran across some bad saleman in my life and charles is one of my best...we need more saleman like him

Todd Forward

1 de sep. de 2014

Scott Worman and his sales manager Drew were able to place me into a vehicle that met my needs. Their customer service and salesmanship were top notch. I will continue to do business with them in the future.

JUANITA

31 de ago. de 2014

FOUND SHARP 07 ES350 LEXUS. AT CARS.COM. I .APPLIED FOR CREDIT, WAS APPROVED INSTANTLY. I WAS CONTACTED AND SPOKE BRIEFLY ABOUT TEST DRIVING THE VEHICLE. I STOPPED IN ON THUR EVENING 8/28/14 ..THE SALES REP I WAS SUPPOSED TO SPEAK WITH NAME WAS "DREW" HE WASN'T IN.. I SPOKE WITH TED JOHNSON "USED CAR SALES MGR. .WE WORKED OUT SOME NUMBERS, HOWEVER THE TRADE IN OFFER FOR MY 05 MONTE CARLO WITH 64,300 MILES WAS INSULTING. I TOOK THE LEXUS OVERNIGHT ...AGAIN THIS BLACK LEXUS WAS HOT...AND RODE NICE.....EVERYTHING I WANTED...ACCEPT..NO 2ND KEY ($400) AND DRIVER FLR MAT HAS A HOLE IN IT...CAR NEEDED BUFFED...BUT IT WAS STILL HOT!!! SO....FRIDAY EVENING I HAD A APPT AT LEXUS OF DUBLIN TO GET THIS CAR CHECKED OUT....WELL...AFTER PAYING $120 FOR THIS SERVICE....THE LEXUS ADVISER SAID IT WOULD BE A BIG MISTAKE TO PURCHASE THIS CAR...JUST TO NAME A FEW....ENGINE OIL LEAK***RADIATOR NEEDS REPLACED*** CV BOOT WORN****BATTERY NEVER REPLACED****SEVERAL FILTERS WERE DIRTY....JUST TO NAME A FEW...AT THE END OF THE DAY...THIS LOVELY LOOKING LEXUS HAS NOT BEEN MAINTAINED.... AND THE COST WAS MOUNTING TO THE TUNE OF $6000 IN NEEDED MAINT. I RETURNED THE CAR ON SAT MORNING...DREW WAS THE INTERNET GUY...BUT THE ACTUAL SALES GUY THAT CONTACTED ME WAS TIM COX.... I SAT DOWN WITH HIM SAT MORNING AND TOLD HIM I COULDN'T PURCHASE THE CAR AND SHOWED HIM THE REPORT FROM LEXUS OF DUBLIN, HE SAID WOW LET ME SHOW THIS TO TED MAYBE WE CAN WORK OUT SOMETHING. WELL TED NEVER SHOWED UP...I COULD SEE TED READING HIS TEXT ON HIS CELL FROM THE SHOWROOM FLOOR. .BECAUSE TIM COX NEVER CAME BACK...I GOT UP TO LEAVE, SAW TED AND SHOWED HIM THE REPORT...HE VIEWED IT VERY BRIEFLY AND SAID---- OH OKAY..WHERE ARE THE KEYS..AND WENT TO HIS OFFICE. . AFTER HEADING TO THE DOOR. I SAW TIM COX OUTSIDE READING HIS TEXT. I JUST LEFT.. THANK YOU JESUS I DIDN'T GET THIS CAR!!!

Conor

31 de ago. de 2014

Good Service. Enjoyed my visit. They were willing to work with me in terms of getting to the right price.

Todd Forward

30 de ago. de 2014

Scott Worman immediately met my wife and I in the dealsership parking lot and was very approachable. We were immedicately shown to the vehicle that we were interested in and took a test drive within five minutes. Scott Worman provided excellent customer service that enabled us to get a great deal on this vehicle. We appreciate the time and consideration to work with us during a holiday weekend!

kyle hicks

29 de ago. de 2014

it was fast and easy to deal i was in and out salemans was did what i needed and got what i wanted to the price i needed

yuli gordon

28 de ago. de 2014

great people, got me in and out in no time. we got a nice car for a great price and they were able to work out a deal that we can afford.

Red Hot Sport

28 de ago. de 2014

I've known Scott Worman since Junior High School so when I wanted a car for my bride I contacted him. He and his boss, Ryan picked out a 2015 Chrysler 200s that my wife loved. We ended up leasing and we plan to return to Performance Chrysler in three years. In the meantime we plan to recommend Performance Chrysler and Scott to our friends and family

CB

23 de ago. de 2014

I really didnt think that I could afford much of a car but I wanted out of my PT Cruiser. I met Scott Worman and told him I wanted a blue car with light interior. He brought me a 2015 Chrysler 200 with white interior and we went for a test drive. It tuned out to be just the car but I was worried about price. Scott and bhis boss Drew help me get it at LESS than the payment I was looking for. I told my brother Mike he should go there and get rit of that Japansese car hes driving

M & D

22 de ago. de 2014

I was blown away by their care in helping us make our purchase. Willing to stay late and learn about our needs, I was amazed by it all.

Watt?

15 de ago. de 2014

Scott was wonderful answered every question that we had...everyone in the dealer ship that we had to deal with was wonderful...

Ms. H

12 de ago. de 2014

Sales team was friendly and helpful. The gas fuel fill up was a pleasant surprise.

Kenton Football

9 de ago. de 2014

The service was great,fast and easy. Very nice and respectful.

Stephanie Williams

7 de ago. de 2014

Scott Worman did a great job working with me and trying to make sure I was satified as well as the other employees he was working hand in hand with.

Mat

4 de ago. de 2014

I was referred by the uncle of a friend and I could not be happier. Scott Found what I need at a price that fit the company budget

Ania Latala

2 de ago. de 2014

Very good service. Staff was helpful and cooperative. Car was in presented and acceptable condition, no suprises or unexpected problems. Overall great dealership with pleasant staff.

New T&C

30 de jul. de 2014

Scott foundme just the van I needed at the right price. Everything worked out fine

JIM CORNS

25 de jul. de 2014

VERY HELPFUL AND COURTEOUS . WORKED HARD TO GET THE DEAL I NEEDED. I WOULD RECOMMEND THIS DEALERSHIP TO OTHERS

JB Betsby

24 de jul. de 2014

Nice people was not pressured and I got a great deal, I would recomend this dealer to my freinds.

casson

22 de jul. de 2014

Excellent service and friendly atmosphere. I would buy a car from the dealer in future.

Black Pom

21 de jul. de 2014

I needed a car that got good gas mileage and was in my payment range. Scott found a 2010 Ford Focus and worked everything out. I was in an out in under 2 hours

AF

21 de jul. de 2014

I had a very bad time with a dealer in Florida so I walked out. Scott and Brad at Performance were aware of this and took every step to make my visit pleasant.

robert

20 de jul. de 2014

Donna worked really hard geting me where we needed to be on my charger and we are so greatful. We love the car and will be going back to see Donna again when we are ready to trade in. Could not ask for a more organized and efficent sales person. We will tell people to go to her.

Becka

19 de jul. de 2014

Our sales person is great. We would never but from anyone there but her. Donna goes out of her way to help and she really cares about her customers. Best sales person ever

Rick

15 de jul. de 2014

Donna goes out of her way to make sure we r happy. She always asks us if we LOVE our car that's her little trade mark. I have gotten 3 cars from her in a year and half and only will buy from her... She's great

Traci Skeen

15 de jul. de 2014

We bought a car from Donna Wooten and it was an easy process and she took care of everything. Donna cares about her customers and will not stop until they are happy with their purchase. We will never buy from any other sales person except Donna. If your buying a car or truck go see Donna Wooten and you won't be disappointed.

Tammy Shoemaker

15 de jul. de 2014

Donna Wooten is my sales person and she is great. She goes beyond to make the customer happy and does not stop until she knows the customer is satisfied with their purchase. Donna's concern for the customer does not stop after the sale is complete like most do, she continues to be available. Donna always returns calls and does not keep her customers waiting. Donna Wooten is my number #1 sales person. If your looking for a new or used car you need to go talk to Donna Wooten and she will find your car or truck.

Ram 1500 Enthusiast

1 de jul. de 2014

Came in looking for a Ram 1500 in a specific color. Met Scott Worman at the door and he took the time to ask all the right questions about the type, make and accessories we were looking for. With information in hand we went to the exact truck we were looking for. Scott was extremely knowledgeable about this vehicle and answered all our questions and pointed out features we didn't know were on the Ram 1500. From start to finish it was the most pleasant buying experience. I appreciated not having to play the usual game of back and forth. The GM worked with me and we closed the deal in a short period of time. Fair trade in for my vehicle. Now it was in to see Greg Stynchula the finance guy and he also was professional courteous and didn't play the usual up sale games and for that I appreciated it. Quick and easy filling out the paperwork and enjoyed the conversation I had with him. I will recommend Performance to family and friends looking to purchase a car as well as plan to return for replacement of my second vehicle soon.

Chet

1 de jul. de 2014

If you are looking for a dodge don't hesitate to go see Donna, I was treated very well and they went completely out of their way to make sure I got the car I wanted. Service dept has been great, and very fast at getting me back on the road all in a lunch hour.

pjschindewolf

14 de mar. de 2014

Quick, easy, and no hassles! We spent days with a local dealership to purchase a very similar vehicle and still did not leave with it. Came hear met Drew/Greg and left that night with the vehicle. I had a couple issues and they were fixed without any argument.

Wrangler Guy

7 de mar. de 2014

Phil and the crew in service always go above and beyond when I bring my Wrangler in for service. The free car wash is always nice! Two thumbs up!

jeepbuyer2014

11 de nov. de 2013

I just purchased a custom made Wrangler Rubicon X Unlimited from Drew Haag. I have been dealing with Drew since this summer on working out exactly what type of Jeep I needed. Drew was great to deal with the entire time. He is the new age sales person, not pushy or shady but rather completely honest and open with prices and trade-in quote. He would email back immediately (even when he was off for paternity leave). I emailed him exactly what I wanted to pay for the jeep and what I wanted for my trade-in. We setup a time to meet and signed the paperwork- no questions asked. I spent my time to workout a great price which allowed me to work with several dealers in the region. I asked each dealer to give me an out-the-door price with all the breakdown costs. I emailed about 12 dealers and Drew was the only sales representative who did exactly as requested on the first email response. He is extremely professional to deal with and made the experience enjoyable. I pickup my Jeep in 6-8 weeks and "finalize" the sale at this time. I will leave a final review at this time, but as of now have only positive experiences with both Performance and Drew Haag.

Jeepjosh

16 de oct. de 2013

After having a horrible experience at another local Jeep dealership, I found the Grand Cherokee I was looking for at Performance CJD. Drew Haag returned my e-mails, met with me in person, showed me the car, took my info and found me a fantastic deal. I was in on Columbus day, so no banks were open. Rather then wait around, Drew did an excellent job communicating with me on Tuesday and by Tuesday evening, everything was taken care of. I would definitely go back to Performance. PC12312011

Greta O'Neal

1 de jul. de 2013

I am so disgusted! I can't believe that the following happened. I took my car in for an oil change and it was returned to me with much damage to my driver side door. I asked what happened and no one seems to know. Anyone and everyone who saw my car before I did should have brought it to my attention but NO ONE DID. There was no way to open and close the door so I entered and exited from the passenger side door. I have a left hip replacement and it is very difficult to climb over from the driver side to the passenger side. I contacted my insurance company. Thankfully, I have a loaner car and my car is at the body shop getting repaired. I am still waiting for the dealership to take responsibility.

Pepe

14 de mar. de 2013

The process was long (4 hours) but the outcome was great.

The Closer

7 de mar. de 2013

I was out yesterday 3/6/13 looking for a used truck, and I got out of my car, walked around and looked at several, and walked up to the used car building, and there was nobody there.....so I left, I will buy this weekend, and it will not be from Performence.....

JeanClifton

21 de sep. de 2012

We purchased a JEEP Commander a year ago, I thought if I took my car to a dealer we would get the best capable service. Was we WRONG,our Jeep is worse now then it was when we took it there. We had the car serviced before our vacation to be safe. We spent $600 to have the A/C & lines repaired the air is now running loud & isnt as cold as it should be. They were also checking why the check engine light was coming on, it still comes on. They were repairing the left front cylinder, it is still whinning when you turn the wheel. Basically I want my car repaied correctly, i truly thought if we used a Jeep dealer for repair our car would be fixed right! Very dissapointed!