Lloyd & Brenda Drayton

18 de oct. de 2016

Reuben and Dustin did a great job helping me and my wife. I will be sure to tell my family and friends to come see Reuben and Dustin Pat-Peck Honda. They treated me like family which means a great deal to me and my wife.

Krinzgal

12 de sep. de 2016

Great inspection service on company car that has not been previously maintained. The printout provided explains clearly the problems found, what the repairs involve, and the urgency with which they should be taken care of. The associate was extremely helpful, professional and patient.

Mariah McIntyre

10 de sep. de 2016

Came in to get a new car since mine was flooded out, we were treated great & they were very good at working with us. Customer service from every employee we worked with was great, definitely would come back!

disappointedcarbuyer

6 de sep. de 2016

I recently purchased a used car from Pat Peck Honda. We were trading in a car. We purchased it 4 months ago!!!!!!! 4 months is way to soon for something MAJOR to happen to a car that I just bought new or used. I understand that there would be something to happen sooner than later on a used car, but to find out that they just put a "band aid" on a major problem that caused my car to overheat and cease the engine up only 4 months after I got it. It was a coolant leak that was fixed just to sell. I am so incredibly upset about this because we do not have a ton of money to replace an engine in a car we just purchased. Not to mention the car fax that they gave us with the car was not complete. I will never buy from there again.

Derek Winters

25 de ago. de 2016

I have owned my new 2016 Honda Accord Sport for over 3 months now and it has been amazing! I love the way it drives, the spacious room inside the vehicle along with extra space in the trunk and engine. I love the 19" rims and the more sporty duel exhaust. Most of all, I love how I can get 38 miles to the gallon. I could never see myself getting a new car, the horrible stories ive heard about car salemen and dealerships. Plus, there was no way I could pay a $500 car payment per month. But after I met Jimmy (Jimmy Blalock), my whole perspective of car dealerships and owning a new car changed. He was willing to do anything to help me get the right car. We talked for hours and hours because I was so uptight and every detail. And he was patient with me, I probably asked him the same questions a million times, but he never got frustrated with me. I traded in my old car and got the price I wanted for it. (Because Jimmy made it happen) and I got the perfect car for me. (Because Jimmy made it happen).I know that if I ever need help with anything I can call him.

Steven Sayles

17 de ago. de 2016

Buying a car is always a taxing experience. But the folks at Pat Peck especially Rueben Bridges were exceptional. Wasn't rushed or pushed into making a regrettable choice. Rueben was very professional and helped my wife and drive away very happy with our purchase. Thanks Rueben

Linda Burns

9 de ago. de 2016

Jimmy Blalock is not only a friendly salesman, he's also a personable one! He loves his family, Baltimore Ravens and Oreils and his customers!! Honest and hard working, I appreciated his service. Thank you Jimmy for your dedication!!

AHiggins

9 de ago. de 2016

Jimmy Blalock was a very professional, honest change of pace. No hassle, no haggle. Just a very efficient and pleasant transaction.

Bryanne soileau

9 de ago. de 2016

I recently bought a 2014 Honda Civic from Jimmy Blalock. Firstly, we bought it for an amazing price and were able to finance the car with low payments that included Gap insurance and an extra bumper to bumper warranty. There were a few issues like a paint chip on the front bumper and a gash in the rear bumper that the dealership took care of for me. Jimmy has always made himself available to me for questions or concerns by giving me his personal cell number. The finance personnel talked is through all of our options and made it a quick easy process. Love Pat Peck Honda!

Joyce Grayer

7 de ago. de 2016

I took my car in for 7:30a.m. to have work done.. Happy with the service George Salter and Derek Pham gave me... U guys are awesome ?

EMILY B

26 de jul. de 2016

When I initially called pat-peck Honda I was wanting to look. But, a very well spoken and enthusiastic salesman named Rueben answered my call. He was very welcoming and professionally funny. When I arrived at pat-peck Honda he was nothing short of awesome. He was very informative and explained everything very well. This was the first time I was alone and looking for a car. He made my fist time car buying experience smooth like butter. He told me and then explained why I was getting a certain amount of money for my trade in. He was very persuasive yet cunningly genuine. I will recommend all my friends and family to go to pat -peck Honda so they can have an amazing car buying experience like I did!

Krinzgal

23 de jul. de 2016

Very timely and professional! Excellent response and courteous service. Would recommend this service department. Online appointment scheduling is nice and recall work done promptly. Cost was about what is average.

Bwhite

20 de jul. de 2016

Reuben Bridges sold my family an SUV today and we had an awsome experience! Reuben is professional, listens to you, he is not pushy. Reuben is the Auto Executive every buyer deserves to do business with. Please ask for Reuben Bridges! I rate Reuben with over 5 stars.

Julia

16 de jul. de 2016

I haven't bought the car yet but Reuben Bridges was a really helpful sales associate. He was very personable and friendly without being that pushy car salesman we've all experienced at some point or another.

Glenn I.

4 de jul. de 2016

Nothing like waiting a month and a half for your car to be ordered to find out nothing was done. They lead me to believe my car was ready, They gave me a VIN #, I brought a cashier's check for the full amount and insurance only to find out the was not ordered Instead they opt'd for a the dealer transfer, which was blocked. That didn't bother me as bad as Jim screaming to the top of his lungs in the lobby, telling me he didn't give a hell what I thought about him. When he noticed everybody was looking at him, he corrected himself to say he did care. All I asked was why didn't you order my car like you said you would followed by now I know where all the people in Slidell get their sales tactics, considering you told me they were trained in here. They all seem to have the arrogant, pompous, no one can touch me attitude. Nice professionalism! I know this review won't go anywhere, but it would be nice for Pat or Chris to know how their employees are treating customers. I already see a similar instance here which involved the same party, so obviously nothing was done ... Aston was great btw

Indoman

4 de jul. de 2016

Nothing like waiting a month and a half for your car to be ordered to find out nothing was done. They lead me to believe my car was ready, They gave me a VIN #, I brought a cashier's check for the full amount and insurance only to find out the was not ordered Instead they opt'd for a the dealer transfer, which was blocked. That didn't bother me as bad as Jim screaming to the top of his lungs in the lobby, telling me he didn't give a xxxx what I thought about him. When he noticed everybody was looking at him, he corrected himself to say he did care. All I asked was why didn't you order my car like you said you would followed by now I know where all the people in Slidell get their sales tactics, considering you told me they were trained in here. They all seem to have the arrogant, pompous, no one can touch me attitude. Nice professionalism! I know this review won't go anywhere, but it would be nice for Pat or Chris to know how their employees are treating customers. I already see a similar instance here which involved the same party, so obviously nothing was done ...

Brianna Warner

1 de jul. de 2016

The dealership was very well outfitted. The service was fantastic. Reuben Bridges was the salesman who sold me my car and he went above and beyond to make sure that I got everything that needed to be done and that I got a great deal. I would recommend this dealership highly!

Lynn

1 de jul. de 2016

I thank God for placing Sunnie Palode in my life at the right time and at the right place! This man has made my dreams come true! He's patient, a great listener and truly looks out for his customers. I can happily say I'm the owner of a 2016 Honda Accord! Not only was his customer service amazing but he's knows people to pull favors and had me out of there in 2 hours!#WontHeDoIt#PatPeckHonda#AskForSunnie

Deberah

1 de jul. de 2016

Reuben did a great job helping me. It was a good time dealing with him!

Malcolm

29 de jun. de 2016

Reuben did a great job helping me and my girl friend. I didn't think I could buy a car but Reuben proved me different and I'm glad.

Jon Denny

26 de jun. de 2016

When i pulled up i explained that i was only in the market to look but Mr. Reuben was so polite and and nice that when i make up my mind Mr. Reuben will get my business.

Andrea Faye

24 de jun. de 2016

I came to Honda very unsure of what car I wanted. My salesman, Sunnie, was very patient with me as I looked at several cars and trims. He was even patient when I decided last minute to change my mind YET AGAIN. The entire buying process was stress free and I drove off the lot the same day in my beautiful 2016 Honda Civic. If you are in the market for a new car, Pat Pack Honda is the place to go and Sunnie is your man!

STEWART

22 de jun. de 2016

Reuben did his job better than any other person i have been helped by. Most of the time people profile me because of several things but Reuben did not do this and thats what made me buy the car.

Dobbyn

22 de jun. de 2016

THIS WAS BY FAR ONE OF THE BEST EXPERIANCES I HAVE EVER HAD WITH ANY SALESMAN. REUBEN DID A GREAT JOB

Fedup01

16 de jun. de 2016

I have had 3 Honda Accords so I have been to my fair share of Honda dealerships. This is the worst service department I have ever dealt with. I took my car in for a problem they offered a warranty extension for so they had to fix it at no charge to me. About two weeks after I got the car back I started hearing a squealing and realized it sounded like my belt. Took it back to the dealership to tell them what was happening and they told me the belt needed to be replaced and it would be $600! I didn't fall for that bull and took it to a local mechanic I trust to look it over. He said the belt did need to be replaced because it was rubbing. When they took my engine out and fixed the one problem they knocked the belt pulley system off. So basically my belt would have been fine if it hadn't been for their mistake and they wanted to charge ME $600 for it! My mechanic replaced the belt for $60 (that's right, I didn't leave off a zero) and my car runs like it should. I will NEVER buy another Honda ever again!

Tami Patterson

11 de jun. de 2016

I purchased a Toyota RAV4 from Sunnie Palode yesterday. Not only is he a superior salesman, but a generally friendly guy. He worked hard to get me the best possible deal, and after much research, I found that the price on my RAV4 could not be beat from Pensacola to Jackson to Harvey, La. Sunnie took the stress of buying a vehicle away, and I now consider him a friend. I highly recommend Sunnie and the team at Pat Peck Honda. My experience could not have been anymore smooth and pleasurable.

Rus

27 de may. de 2016

Rueban was very eager to help me and very nice. Buying my car was very enjoyable compared to other places I have been.

Dawn Smith

13 de may. de 2016

This was my first experience buying a new car by my self. I was helped by Sunnie Palode Jr.. I strongly suggest asking for him! He completely put me at ease. He just hung back, let me look at what I wanted to and answered every question I had, Never once spoke over me. Typically I find the salesperson normally talks so much you don't have time to think. I never felt pressured one time. He even called me twice since my purchase just to make sure I was happy. The finance manager Ms. Gigi was also great! She answered all questions and was extremely patient with me. she started my paperwork, I had everything done, papers signed, etc. I decided I wanted another day to think about it before I actually made the purchase. I came back in the next day to finalize the deal. Gigi was not in so I was helped by Todd, he was equally as nice. I was very vocal about it being my first purchase and wasn't exactly sure of the process. all necessary paperwork was signed and I left that day with my first new car at 41 years old! the only problem with Todd is he sent me out the door with an envelope and 3 pieces of my paperwork.(as I stated it was my first time, didn't know if I would get rest of my paperwork in the mail or possibly online) I went the next morning to the tax accessors office. where I was informed I hadn't been given any of the "important" papers. He gave me the vehicle buyers order, paperwork on extended warranty and the conditional delivery agreement. No finance agreement, no odometer statetement, nothing. As I headed back to Pat Peck Honda I called Sunnie (the salesperson). the man wasn't even at work yet and still tried to help me, even asked me if I needed him to meet me at the dealership. I declined, up until this point I was confident that anyone up here could and would be willing to help me, Then I met Chris. He is also a finance manager up here. I explained to him what happened and that I needed the rest of my paperwork. I was already EXTREMELY HEATED when I got here. Within 3 minutes this gentleman (and I use that term very loosely in reference to him) He took me into the office of the finance person that finalized the deal with me. he walked in and did a quick glance of the office, stated that I needed to come back later when todd was in. I told him that wouldn't work, I needed to go to new Orleans and was strapped for time, his response to that was, and I quote "maybe you should have made sure you had all of your paperwork before you left." Needless to say as mad as I was already, he increased that by 10. I asked him to call the guy and ask him where the paperwork was, his response was I really don't want to inconvenience him. I blew up and asked him why he would rather have an unhappy customer than to "inconvenience" Todd in regards to something he should have already done. at that point Chris called Todd and got the location of the paperwork. He takes me into Ms Gigi's office and gets the paperwork. He then proceeded to tell me it was her fault. once again I blew up, SHE WASNT EVEN THERE!!!!!!!!!!!! He told me it would have been overstepping bounds for him to go into her files. I really don't know the dynamics of the car sales industry but to me the whole scenario that happened that morning was ridiculous. My "meeting" with Chris ended with my snatching my paperwork out of his hand and leaving. the guy is a true jerk. Over all Sunnie and Ms Gigi made this an enjoyable experience. THEY ARE THE ONLY REASON I WOULD EVEN CONSIDER GOING BACK TO Pat Peck Honda. Mr. Sunnie as extremely patient and comforting honestly. Like I previously stated, this was my first car buying experience. My anxiety was through the roof. I had no clue the kind of car I wanted, etc. This wound up being a 4 day process, just trying to find something I wanted. I never felt pressured the first bit. I'm the first one to tell you I'm not an easy person to deal with. However Sunnie did, with a smile on his face. Need a car? Go see Sunnie Palode Jr.!

Eric

10 de may. de 2016

We went to this dealership just to look. Sunnie was our salesperson and we ended up buying not 1 vehicle, but 2. He was super knowledgeable, polite, energetic, etc...

Cathy Knight

10 de may. de 2016

Sunnie was our salesperson and he was very knowledgeable and extremely helpful. It was a pleasure to purchase a car from him. If you plan on buying a car, please ask for Sunnie. You will be pleased>

Jeff hubler

9 de may. de 2016

Reuben was very professional, great delearship.Would highly recomm.

Rescuedogtransporter

3 de may. de 2016

I just moved to the area 2 yrs ago and purchased a new 2014 Odyssey elsewhere but after driving for oil change I decided to try P.P. I have been very satisfied with the service. My oil change, cabin filter change, and rotate tires was only $114.00. That's fair. They used a 15.00 off coupon, I forgot to even look for. They were busy which I expected but had me out in an hour. Trust me if they make me mad, hell hath no fury like a woman that loves her Odyssey.

Kelsea Bonds

28 de abr. de 2016

I honestly came in thinking I was going to be denied for a loan but Reuben was so nice and walked me through every step. We ended up getting a Ford Explorer which I absolutely love and the color is my fav. I will definitely recommend this dealer and Reuben to everyone I know looking for a car.

Elwood

27 de abr. de 2016

Got a great deal on my Si model. I enjoyed the process until the finance manager (I was already pre-approved from USAA and just had to write the check) kept trying to get me to buy with Honda credit. Nothing against Honda but I like to have everything taken care of before I get to the dealer. On at least 5 times he kept trying to tell me bad things about USAA and it got to the point I had to advise him that if he brought up again my wife and I were leaving. I got such a good deal but if I were to buy a car again I would not only stay clear of this dealership I would stay clear of this entire dealership chain.

Chris Clark

27 de abr. de 2016

I bought my wife a new/used vehicle from Peck Honda of Gulfport Ms. Everyone was really friendly and helpfully. I would highly recommend if you looking a new vehicle go see Peck Honda of Gulfport Ms.

Brandi Clark

27 de abr. de 2016

I bought a used volkswagen from the peck honda gulfport msused department. The whole process was smooth and easy, if you looking for a vehicle go see them.

Martin

22 de abr. de 2016

Reuben did a good job helping my father and myself. He gave us a great price and I'm very happy

Dave

22 de abr. de 2016

When me and my wife came in we didn't expect to buy anything, but we were treated so well by Reuben and made us feel so comfortable that we decided to purchase the car and we are so satisfied. Thanks PatPeck.

Richard Smith

20 de abr. de 2016

I took my 2006 Honda Van to pat peck to get the transmission flushed, it has a vibration in the front end. The Master Teck told my wife the Transmission didn't need to be flushed, he told her the right drive Axle was bad, the axle was 9 months old but I let them replace it and align the front end. When she drove off the vibration was worse than it was when she took it in. They then told her the tires were bad so she went to Sams club and bought 4 new Michelin defender tires, she left sams and it was still vibrating so she took it back to Pat Peck. They told her 2 of the tires were out of balance, new tires balanced by Sams club. They finally told her the left drive axle was bad. I went and got the van and went home. The next Monday I had to take it back to pat peck to get the Transmission flushed, no other shop could flush it. Now after $1200.00 dollars I have a van that still vibrates and a dealership that has a lousy service department, don't do business with them or you will get ripped off..

Elise

9 de abr. de 2016

I was helped by Mr. Reuben Bridges and it was the best experience iv had at a dealership. Reuben actually listen to what I wanted and didn't try to push into a vehicle I didn't want. I will surly recommend PatPeck Honda and Mr Bridges because of how good I was treated. Thank you for the great vehicle and experience

Michael C.

8 de abr. de 2016

Our service, at Pat Peck Honda, was nothing but fantastic. Reuben made us feel welcomed and at ease. He took the best care of us and answered all of our questions. I could not have asked for a better salesperson. Again, I would like to thank Reuben for helping us find the perfect car.

Brooke Moody

7 de abr. de 2016

I had assistance and help from two different salespersons: Reuben and Teddy. They were both great! It was a smooth and quick process (for buying a vehicle anyways.) Even though I did not technically end up being Reuben's customer, he still called me to make sure I was satisfied with my experience at Pat Peck Honda and my new car. The follow up call from Reuben the next day after my purchase shows that Reuben will go the extra mile with the dealership's customers and follow through with his customers, (even when I didn't end up buying my vehicle from him.) He was in constant contact. The finance guys were great too! I would definitely would recommend Pat Pack Honda to other friends, as my friends recommended Pat Pack Honda to me. Overall, I had a great experience and am satisfied with my experience and my new vehicle!

Nikki & Matthew

6 de abr. de 2016

At first we felt stressed about shopping for a vehicle and worried about having a pushy salesperson. Sunnie Palode completely changed our attitude with his friendly, knowledgable service. He really knew his stuff and put us at ease. It was just like we were talking to a friend. Thanks so much Sunnie and Pat Peck Honda for making our car buying experience the best one yet!

Becky n MS.

2 de abr. de 2016

I have purchased several cars and trucks thru the years, and I have to say that this was one of the most pleasant experiences I have had. My salesman Ruben Bridges was very up front, helpful, personable.and knowledgeable. In fact everyone at the dealership was very friendly and helpful. They say when you buy a car and both you and the dealer are happy that's a good deal. Thanks Ruben for making everything so easy.

disturbed and disappointed

18 de feb. de 2016

I have two Honda's that I have serviced regularly at this dealership. Staff is friendly kind and curteous. I find the prices for oil change to be less then other local shops (which was suprising.) Seem to care about customer service. Vehicles are serviced quickly. Cant really comment on major repairs only because they are Honda's and I have not had any in 3 years. Thank you for your service. And particular thanks to Mr. Baudean for his personal interest in my patronage.

Williamson Family

18 de ene. de 2016

Our purchase process went very smooth and was very pleasant with the help of Sales Cunsultant Reuben Bridges.

Daniel

16 de ene. de 2016

I just recently purchased a vehicle from this dealership and my experience was nothing short of wonderful! I have had very negative experiences in the past at different dealerships, and approached this dealership with the mindset this would be another one of those experiences. I was first welcomed in by Reuben who had very quickly displayed his genuine intentions and that this was not a dealership like "the others." He did an excellent job of painting a very low-pressure environment and took the time to listen to each of my concerns and addressed them accordingly. Reuben went out of his way (even on three occasions after the sale!!) to ensure that I was 110% satisfied with my purchase. During the sale another finance manager helped me to stay informed about the options available to me and even helped me to get a much better interest rate at Keesler Federal Credit Union. I absolutely love my Honda Accord Coupe EX-L, and love it even more knowing that I had such a stellar experience with purchasing this vehicle.

Mark

15 de ene. de 2016

Rueben helped me and did a good job. Did everything he said he would which is great becauae usually you have to stay on people at dealerships which i didnt. Good people all around and good service

Eric F Holmes

13 de ene. de 2016

my dealer Reuben Bridges was very good at his job he was the best

Jefam

13 de ene. de 2016

Both John Palmer (sales consultant) and Chris Peck (sales agent) were very professional and courteous during our visit. They were both very friendly, helpful, and down to earth and helped us feel good about our decision. We recommend this dealer,

Larry and Ming

31 de dic. de 2015

Reuben was our Salesman he was very helpful answered all our questions... Made us feel very welcome and very appreciative of our business... Made our buying experience great...made us freel at ease since it was our first vehicle we purchased...Reuben is an awesome Salesman & overall great person we would recommend anyone to purchase buying from u guys and would recommend Reuben to see when they come to Pat Peck Honda thank u for an awesome buying experience!!!

Wes

28 de dic. de 2015

Rueben bridges was very good with helping us and also made everything a very good experience.

KiAunda Calloway

24 de dic. de 2015

Brian Thompson was a great salesman. He was very nice and patient with us. We worked out a great and reasonable deal.

Tony Martin

22 de dic. de 2015

I bought a used pickup from this dealership and Reuben Bridges was my salesman. He was very helpful and delivered everything he promised he would. The entire process went very smoothly from start to finish. Given my buying experience here I would recommend this dealership to anyone and would not hesitate to purchase another vehicle here. My wife is considering buying a Honda Pilot in the near future and I will give Pat Peck first shot at our business when the time comes.

skyangel

19 de dic. de 2015

After my review of over 3 weeks of our 2 local Honda dealers visiting and online reviews, I decided to make my decision to purchase from Pat Peck Honda of Gulfport, MS. After discussing over the phone with Pat Peck the first time I felt confident this was the dealer to make my purchase. Driving an hour from New Orleans to save over a thousand dollars and additional credits to the final cost was well worth it. The personal attention and professional attitude received through out the buying process is a credit to Pat Peck Honda. I recommend Pat Peck Honda be on your list to consider when making a purchase of a new or used Honda.

gilbert girau

13 de dic. de 2015

Ruben.was our salesman...and he has great disposition...awesome character...very helpful...we appreciate his attentiveness....thank you...

Jennifer

12 de dic. de 2015

Easiest process I have ever had buying a vehicle. Staff was friendly and courteous throughout the entire process!! Thanks Pat Peck for making my purchase so wonderful!! :)

Rodney

11 de dic. de 2015

Reuben Bridges took care of me so well i will not buy another car from anywhere but Pat-Peck Honda and only with Reuben.This young man earned my trust in such a way i didnt even need to see the vehicle before i purchased it because of how honest and loyal this young man is. I could not have asked for a better experience.The 2005 Honda Civic was exactly how he described.He made sure to show me the car fax and informed me of every detail about the car. The best part was he did not act like he knew it all and did not just make up answers to satisfy my questions Sincerely, Rodney S. Bridges

gotmeonce

4 de dic. de 2015

Had my daughter bring in wifes 03 Honda Odyssey. Oil change and air and cab filter change $159.07 !!! Had it there for routine maintenace chk. Showed washer fluid low and they filled it. I checked it was all but emty. I filled it called them to vouce my displeasure at the rediculous cost for simple service. Oh , the work sheet did show transfer case was full. Wait , what thransfer case? Isnt one. They pencil whipped the check list and hammered me on simple service. Told me bring it back they fill washer. Probably leaking. I had already filled it. checked it. Still full and no leaks. I have no way of knowing what they did or just checked off.

Kingsley

28 de nov. de 2015

Rubin helped me and kept me updated on who was lookin at my so i would know what was going on. He was the best Saleman i have ever had. Thank you.

Delliepenguin53

26 de nov. de 2015

My recent purchase from Pat Peck Honda Gulfport, Mississippi was a very pleasant and cordial experience. The people were friendly, courteous and quite attentive. I just love my 2003 Honda CR-V. They made sure my vehicle had been properly serviced and immaculately cleaned before allowing me to drive it off of the lot. I'll most definitely continue to bring my CR-V there for future servicing. Hats go off to Reuben Bridges and John Palmer for going above and beyond. Y'all are awesome!! Please keep up all of your good works!! ~~Truly Sincere, Adele Bode

Adele B.

24 de nov. de 2015

My experience at Pat Peck Honda in Gulfport, Ms. was one of the most enjoyable I've known. I'm very pleased with my 2003 Honda CR-V! The people there were friendly and courteous. They made sure that my vehicle properly serviced and clean before I drove off the lot. I will definitely continue the servicing of my vehicle from there. Hats off to Reuben Bridges and John Palmer for going above and beyond!! Again, thank you so very much and keep up all your good works!! Truly Sincere, Adele D. Bode

Jill

16 de nov. de 2015

The service was all around wonderful. The salesman was great!He was not pushy and overbearing like most other dealerships salesmen. He was very honest and walked us thru every step which made my experience one to remember. I will be back to see Mr. Reuben Bridges and i plan on buying a car from his as well.

Military Spouse

23 de sep. de 2015

Took my 2013 Honda Accord in for a regular oil change appointment. As I was walking up to my car there were 2 noticeable dings on the back passenger side fender above the rear wheel. Immediately asked what that was and what happen, the greeter quickly stated, that was already there. I assured her it was not. She admitted she did not do a walk around the car with me and I wish she would have. The manager finally agreed to have it buffed out or fixed. Left my car with 320 miles to empty of gas. Drove off in a dirty and poorly condition loaner. She said should take about 3 business day. After 11 days, my car was finally ready for pick up. Gas tank had only 121 miles to empty but to make matters worse, after the body shop washed my car, they scratched it from what seems whatever they used to wash or dry my car off with. Showed it to the greeter who proceeded to tell me it was not their fault or something they did! Asked for the manager but he was busy in a meeting! Now I have to take another day to take it back so they can rewash and try and hand buff it out! because according to them, they do not have a buffer at the dealership. Never going back there again.

retired lady

14 de jun. de 2015

Was not thrilled to find myself needing to buy, but pleasantly surprised by 'no pressure' approach of sales person. I had checked the dealer inventory on-line, saw and wanted a used CR-V - which unfortunately sold before I could get there. John McFarland spent time to determine what I was looking for, and suggested a model I had not been aware of or considered (Dodge Caliber). I am quite satisfied with the experience I had at Pat Peck Honda - and my new ride.

need truck

30 de abr. de 2015

contacted dealer about used truck on Autotrader.com.set appointment for following day at 6:00.Received e-mail asking to verify appointment. I did. got off work early to drive over an hour to see truck with pocket filled with cash only to find that truck had been sold earlier that day, they could call me to ask me to verify appointment but were apparently unable to show enough common courtesy to save me a trip over to keep an appointment for a truck that had been sold. made no effort to show me anything else.salesman who greeted me was unable to understand why I might have been somewhat bothered by the circumstances and instead became very defensive telling me not to get mad at him.I told him it was too late for that but that I was mad at dealership, not him.. He was very unprofessional and was visibly angry. used car mgr spoke with me briefly to offer tepid apology for my trouble but no explanation as to why it was ok to waste my time.

honda guy

20 de ene. de 2015

I bought a new Honda Pilot from Pat Peck Honda and I absolutely love it. The buying process was extemely easy and quick. They really made me feel like a valued customer. I highly recommend going to see these guys.

Ccarr1284

29 de dic. de 2014

Deceptive sales practices and poor service with no accountability is all I've ever experienced with Pat Peck. The service is horrendous and takes far too long. The finance managers were extremely deceptive and demeaning. The general manager was even rude and he got very aggressive. My wife and I will take our cars elsewhere to get serviced from now on. And we'll definitely never shop here again!! Stay away!!!!

rickeycab

2 de nov. de 2014

we really did not set out to buy, just look at used cars, but our salesman Teddy was just so nice and so knowledgeable, and so we bought, and I have to say this dealership did much to please us. If I want another newer car I will certainly make Pat Peck the first choice.

Nadine H

19 de ago. de 2014

I have done business with Patpeck in the pass ..buy this situation is so messed up I am just frustrated. I bought a vehicle in march of this year. I traded a 2011 impala that I also got from them the previous year. This is the issue that sat I bought my vehicle I was told that I would be financed by that Monday ..I was not financed until about a month after. The ten days payoff that was quoted on my Impala was expired by then and..I call everyday during this time to sort things out.. long story short they was quoted 6500 for the payoff they sent 6100 leaving me a balance on my account that goes up every ten days. I have been calling every day since .June 1st and it is still not resolved. .I have bought a total of 3 cars from Patpeck..I cannot recommend another friend or family to a business tag doesn't care about their customers. . I spoke to Mr. Baudein. Todd , Brian no help..

MissiJD

7 de jul. de 2014

We had a great car buying experience Saturday at Pat Peck Honda. We went to "look" at used vehicles on 5 Jul with absolutely no intention of buying. I wanted to see what was available and then refigure finances to know what we could afford. I never do anything on an impulse! Steve Bullock came out and introduced himself. He was friendly and knowledgeable about the Pilot. He in no way pressured us into a vehicle, but made us a great deal on a 2014 vehicle. He went out of his way to have the upgrades I wanted included in the purchase. He made me feel at ease during the entire transaction. The finance officer was helpful in explaining the warranty and not subscribing to the added expenses we did not need. The Pat Peck staff made me feel that they actually care about the needs of the customer. Overall, this was excellent car buying experience!

Michelle730

2 de jul. de 2014

I was very pleased with my experience with Pat Peck Honda. I had a complicated buying situation and Pat Peck really worked with me and got me into a vehicle I wanted. They really care about the customer and have there overall well being in mind when selling a vehicle. My sales consultant Steve Bullock and the whole finance department are the best! No other dealership that I know of helped me the way Pat Peck did. I will be buying all my cars from Pat Peck!

Brandon

24 de jun. de 2014

Ok so about two months ago i bought a silver vw jetta from pat peck honda, and being a used car it had a couple issues with it (check engine light, sagging headliner, broken driver armrest, and broken tail light). I specifically stated i would not buy the car if all those small problems where not fixed, and signed a document stating they owed me those repairs (i foolishly didn't get a copy of the document). They had me in a loaner car for a little over a month to repair the car. I call them once a week to get a status update on the car and kept getting the run around "yea um the car will be ready tomarrow". So finally they get the car after hassling them everyday for a week. I look it over and the only thing that was fixed was the check engine light. The check engine light wasn't even fixed... I drove it off the lot and it came back on. Being so feed up with it i just took the car and they said they would get the rest fixed in a week or two. Now after a month has gone by with no calls from them I give them a call, and they tell me they don't owe me anything.

ScarletPaz

10 de jun. de 2014

I usually despise the 'car buying' process. However, by far, the experience of purchasing a car from Pat Peck Honda has been the best. Teddy Taylor, our sales consultant, sold us the right car at the right price. He is a pleasure to work with.There are a few issues with the car that need to be addressed, and will write back concerning my experiences with that aspect of dealing with Pat Peck Honda.

evj29

12 de may. de 2014

I could not have been more pleased with the service I recently received at Pat Peck Honda. Courteous, efficeint service was received and the service technician, Scott, was a pleasure to work with.

hieuyt

28 de abr. de 2014

I was interested in a 2014 civic si to replace my 06 civic si. Vinh was very knowledgable about the car and was nice the whole experience. Would deal with him again if I was in the market again for a new Honda!

beachrunner7

23 de abr. de 2014

Our first contact with the dealer was talking with Tiffany, an internet sales rep located in Houston, TX. She was most helpful in getting us a great price on a new CRV. Tiffany was kind enough to set up an appointment for us at the dealership. When we arrived at the dealership (Pat Peck Honda in Gulfport, MS) we were met by Lee Morgan, the absolute best salesman we have had the pleasure of working with in all our new car buying experiences. With his courteous and professional demeanor Mr. Morgan immediately set us at ease and we knew we were in good hands. Mr. Morgan showed us his inventory while at the same time answering all our questions, exhibiting a broad knowledge base of his product. We were impressed. After selecting the CRV that we wanted we took it for a test drive. When we returned to the dealership we had some questions about the price. Mr. Morgan talked with his sales manager and was able to get us a price that exceeded our expectations. Needless to say we were elated. The entire process of buying a new CRV from Pat Peck Honda and Mr. Morgan was a very pleasant experience. Our only disappointment was that we were unable to finance with Honda. Perhaps we can next time.

soyler

12 de abr. de 2014

I located the the van that I was looking for on the Pat Peck Honda used inventory website. the site was very easy to use gave pics details and both reail pricing and dealer pricing. I inquried about the vehical and got both a email and phone call quickly. I made an appointment to go look at it. When I got there everyone was very friendly I met Ron Duccini and he was great took good car of me. I didnt get the regular car lot experience. No voltures attacked me or forced me to buy a car. from start to finish I was only there maybe 3 hours. my past car buying experience it took all day. It didnt end there they called me a few day later to see how I was enjoying my new vehical. They went above and beyond to make sure I had a great car buying experience. I would definatly recommend this dealership!

Garciamia1215

28 de mar. de 2014

Me and my best friend went to a few different car lots today in search of a new car for her. All other car dealerships made this process so difficult and miserable, including pat peck Nissan. We felt completely smothered and uncomfortable at pat peck Nissan. When we arrived at pat peck Honda Chris Yousey greeted us with a smile and made us feel very comfortable from the start. He helped my friend find the exact car she was looking for and a great price. The test drive went very well, he does a great job at keeping the conversations going with his costumers, which makes the process go so much more smoothly. We enjoyed our time with everyone working at pat peck honda today, and left with a brand new gorgeous Honda Civic. I highly recommend Chris Yousey in helping each customer that is in search of a new car!

Dawn Bonnenberg

13 de mar. de 2014

I bought a CRV four weeks ago. The mileage on the car fax did not match the odometer. I was assured by the salesman and the sales manager that it was a typo and would be fixed. I was issued a temporary blue paper tag that was good for 7 days. I went to the tax office on Dedeaux Road a few days later and was told the car fax was wrong and I couldn't get the tag. I went back to the dealership and was once again assured they were working on it. I was also told that I didn't need a temporary tag; if I lived in Harrison County, it was not mandatory. Back at the tax office a week later, I was once again told the problem hadn't been fixed. Numerous phone calls and visits to the dealership later, I still can't get my tag. Today I was told by the tax office that there will be a fine for paying my tax late and that it is illegal to drive without a tag. If get a ticket, it will go on my driving record. Also, because so much time has passed, I can lose my "Legislative credit" which lowers my tax bill. It has been 4 weeks since I bought this car and it has been stressful the entire time. I have an appointment with an attorney on Monday and have notified my insurance company (who endorses this dealership) of this situation. Also, if you look closely at the negative reviews on this site, they all have the same canned response from Honda. This dealership is an embarrassment to Honda.

jaspert

10 de mar. de 2014

I went in to the dealership looking for Lee Morgan (whom I have purchased several vehicles from) to find a reasonably priced car. Lee was busy and Ron offered to help. Both Lee and Ron were very easy to deal with. Extremely patient and honest. The vehicle that I was looking at was over the price that I wanted to pay and to my surprise, they came down to exactly where I wanted to be. Within 45 minutes of being there I had purchased the vehicle and was on my way.Purchasing a new car, you always expect a few issues here and there, but for the price I paid, I had no issues replacing a few parts when I drove off to make it perform better. All-in-all, they treated me fairly, disclosed everything honestly, and made me feel welcome again to return.I would highly recommend dealing with Lee and Ron at Pat Peck Honda in Gulfport.

jaciebaker

1 de mar. de 2014

I will let everyone know how much this man helped me. I would recommend him. Not only did he help me, he was very kind.

Rtwebb

21 de feb. de 2014

I recently purchased a 2013 civic. This was my first time buying a new car. I found John to be very helpful and informing. Not just before my purchase but after. John called to see how I was enjoying my new ride he was also very helpful when I couldn't figure out how to use the panic button. I like the feeling of confidence that John presented and offered that way I was confident in what I was doing. I I were in the market for a second car John would be my guid.

susanrenee76

19 de feb. de 2014

My experience at Pat Peck Honda was wonderful. Everyone was friendly and helpful. Bobby Thaxton was the salesman I worked with and he was attentive to my wants and needs and did his best to make sure I was satisfied. The finance department also did a wonderful job helping me out even though I have had some credit issues. They continued to work until they found the best deal possible for me. This is the 2nd car i have purchased from this dealership and I will be back again. I highly recommend Pat Peck Honda, whether searching for a new or used vehicle.

andradye1

11 de feb. de 2014

WE HAD A GREAT EXPERIENCE! BOBBY THAXTON WAS VERY HELPFUL AND FUN TO BUY A CAR FROM!! I WOULD BUY A CAR FROM THIS DEALERSHIP ANY DAY.

belaalca

7 de feb. de 2014

My husband and I shopped for several months to find just what we wanted. We had been to several dealerships and dealt with quite a few not so honest salesmen. I walked away from a few just because I am not going to buy from someone who promises one thing and then changes it when you get there. John Palmer was great. He was very open and honest about price, problems the car had (very minor), gas mileage, etc. He new our budget and did not try to pressure us into spending more than we were comfotorable with. It is because of John that we will use Pat Peck Honda again. I need to add that it is about 3 hours from our house in Baton Rouge, but well worth the drive.

Baole228

6 de feb. de 2014

I was in the market for a vehicle and my friend referred me to Pat Peck Honda to see a sales consultant name Vinh. Didnt know what to expect untill i arrived at Patpeck Honda. All of the sales staff were very professional and very kind. Vinh, a sales consultant that i got referred to was more than expected. He showed me to a brand new 2014 Honda Accord and showed me all the excellent features about the car. General sales manager by the name Jim gave us the best deal on the coast. Way better deal than Slidell or even Mobile. So i bought the car without hesitation. Rate from 1 through 5. Patpeck honda gets a 6 for wayyyyy above excellent service. I highly recommend anyone and everyone to Patpeck Honda.

Apeleaz

4 de feb. de 2014

Bobby was very easy/willing to work with us. He made sure to answer any questions we had. I would recommend anyone looking for a Honda go see him!

Lili

2 de feb. de 2014

Went to Pat Peck Honda to look at a new pilot. Was really NOT looking forward to haggling with salesmen. I have had some terrible experiences with salesmen pressuring me to buy cars. Well I got an awesome salesman - Greg Holmes. No pressure at all. Very friendly, knowledgeable and made this a great experience for me. Paperwork was done in a reasonable amount of time. Overall a great experience. If you go to Pat Peck look Greg Holmes up. He can help you with your purchase.

BrianBiggs

26 de ene. de 2014

My wife and I are expecting a baby soon and we need a new/used minivan. we had decided to get a Honda odyssey and started looking. After day's of looking around we found a nice used one at pat peck honda on line in our price range so I sent an email. They contacted me right away and told me about two of them they had. So we made the trip from Abita Springs La to go check them out. We worked with John Palmer and he was very courteous and helpful. They definitely made the trip worth our while. I would recommend my friends and family to go there for there next vehicle and definitely ask for John Palmer. Thank you for the great service and not making us feel pressured into buying the vehicle. He even Bought me a hat out of his own pocket for my birthday. Thank you again. Brian

carman

26 de ene. de 2014

Just wanted to let you know about the wonderful service I received from Pat Peck Honda by the whole sales and service team while purchasing my 2005 Honda Odyssey mini van. Mr. Bobby Thaxton was my sales consultant, and let me tell you that he was very, very pleasant and most importantly approachable and patient during the entire process. Mr. Bobby Thaxton really has a deep knowledge of the Honda brand of vehicles. Mr. Bobby also made me feel at home because he was very courteous, always offering me coffee, water, and snacks. He was very sincere through the entire process of all the paper work that was involved and took the time to explain everything that I was signing for. He also showed me every feature that was on the van, as well as ho everything works. In addition he had the van detailed and washed before I took it off the lot. I must say everyone at the sales department at Pat Peck Honda in Gulfport work as a family unit, and that really sat well with me. If I every buy another vehicle, I will go directly to Pat Peck Honda in Gulfport MS. They are absolutely great! Thank you very much Bobby Thaxton and the whole sales team at Pat Peck Honda in Gulfport!

luong55

25 de ene. de 2014

I am a college student and I was looking around for a new car. Vinh Trinh helped me look for the perfect car for the perfect price. He was very patience, helpful, and friendly. I highly recommend coming to Pat Peck Honda in Gulfport and asking for Vinh Trinh. He can help you with purchasing a car for a great price!

Jetzkin

31 de dic. de 2013

Worst experience. On vacation from Texas. Dropped off my 2013 Odyssey with 6500 miles on the odometer for a transmission/driveline vibration that developed en route to Mississippi at highway speeds at 8am today. The intake service advisor, Bridget, was extremely rude from the start. And then when I returned to drive with the tech, because they couldn't duplicate the vibration, only 4 miles had been driven since I dropped it off (I took a before picture of the mileage). How is it even possible that the vehicle was properly assessed at highway speeds? Upon duplication of the vibration repeatedly on the ride along I'm told the vibration that just started within the last 500 miles is "normal". I just hope my family and I make it home safely. What a waste of time.

2pretty4u

8 de nov. de 2013

From the general manager, Marvin Bodin to the finance manager, Scot Surla, the customer service is very poor. The general manager not helpful at all. He could care less. To date, he has not owned up to the many problems that his dealership has caused. Very unprofessional! The salesman that sold the car is no longer at the dealership and the other finance manager whom assisted in the deal is also gone. I will not recommend this dealership to anyone.

Mr P

27 de ago. de 2013

I was recently looking for a used CR-V and contacted Pat Peck regarding several they had available. I was coming from out of state and what could have turned out very bad because the gentleman I was supposed to meet was not there turned out good because Mr DeWayne Gray offered to assist me and stayed past closing never knowing if he would see me again. DeWayne got answers to all my questions and concerns, follwed through on every detail, and I purchased a vehicle. DeWayne was the most pleasant saleman I have dealt with - honest and straightforward. I fully recommend DeWayne Gray at Pat Peck Honda.

Lady Brownsugar

19 de mar. de 2013

I had an appointment to test drive a car at around 2:30, I was going to be late so I called to let them know to change my appointment to 3:30 and they did but they fell to tell me that the car I was to test drive was sold that morning. So I made a trip that was a waste of my time and my money.

A122708

5 de feb. de 2013

My husband and I came to this location hoping to get a better idea of what type of vehicle we wanted to purchase. Our choice depended on price, trade in value of my old car and monthly payments. We had been to Pat Peck Honda a year before and spoke to Lee Morgan, they offered us the highest rate for our trade in we had ever been offered. But purchasing a new car wasn't in our budget at the time. We decided to go by Pat Peck to see again about trading in for a brand new car, we were immediately greeted on the lot by salesman, Carl .K. He asked what we were interested in and after telling him we went inside to discuss prices. We again were offered a very fair trade in value and test drove both the 2013 accord and the 2013 civic. Carl was very friendly, very polite. And since I've been burned before at a dealership I was very cautious and timid about price, monthly payments and any negative equity on my old car. Unlike my bad experience at another dealership, Carl was very understanding about what we could and couldn't afford. And I felt that he didn't try to up the price here and there or try to convince us that we could afford more than what we stated or try to convince us that we needed something we really didn't. We were there for quite sometime (as buying a car can be time consuming) we had our three year old with us and he brought her toys, got us something to drink and popcorn. I was very pleased with the way Carl treated us and how friendly he was and how knowledgeable he was in his department! We will be asking for him when we buy again and definitely recommending him and Pat Peck to our friends!!!Next we headed to the room with the person in finance (I cannot remember his name but he was middle aged, dark hair and had an accent) we sat down to start signing papers and were pleasantly surprised when our monthly payment was $40 less than we thought it would be. He went over all of the extra warranties we could purchase but did not pressure us when we declined. He was also very friendly. We signed our papers, got the keys and drove away in our very first brand new 2013 Honda civic. Very satisfied Pat Peck Honda customers, thanks Carl!!!

cpilot

14 de ene. de 2013

First, the sales department was great! Jeff, our salesperson was fun to deal with and very helpful. My problem was the service department. We made a special trip just for them to install a roof rack and oil change, a 100 miles away! The moulding was not attached, just placed in its slot. There was also black dirt where the tech stood to install the rack, (ladders for that).Surprised it made it all the way back home. When I brought the pilot back for repairs, I tried to speak with Cathy about the problem. She put her hand up as if to stop me in my tracks and said she was on a conference call. I dont think she knows I was watching her through the window and the call seemed to be ended when I knocked and entered. She offered no appology for our inconvenience. Just stepping out to say sorry, or email would be great!!! You'd think she would want returning customers.

svaught

6 de ene. de 2013

This was by far the worst customer service I have ever had. We went to look at the new 2013 Honda Accord on December 30, 2012. We were helped by a very nice informative salesman, Glenn Robinson. After test driving the car we went inside to talk price. We told him where we wanted our payments to be and he assured us he would do what he could. Once inside, I saw the new 2013 Honda Accord Coupe Sports car and decided I liked it more than the sedan, especially after test driving it. We met with Jim Gunnoe, repeated what we wanted our payments to be, he said he would give us a call by noon the next day. At 12:30, I still hadn't heard anything so I left Glenn and Jim messages. At 1:45, after still not hearing anything and realizing they didn't give me back my registration on my car, we drove to the lot. Glenn gave me the registration and said they hadn't heard anything from the banks yet and they would call me as soon as they heard something. On January 2 at 10:45, Glenn called and asked that we come to the dealership. I told him we could be there 11:15. We got there (on our lunch hours) and after waiting for about 10-15 minutes, Glenn told us he needed proof of income and proof of residency. We told him we did not have these with us and could bring them by after work. The finance guy came out 2 different times after we had been there over an hour to let us know he was at the tail-end of working it out and would be with us shortly. He then brought us into his office and told us what our payments would be which was $200 more than we had told them we could do! We originally decided to purchase, but then asked if he could check on us doing a lease. I also asked him if we went back to the first car, would it make a difference. He looked at me with a blank stare and didn't answer. We left. He then called my husband later and said we could do a lease, but the payment was going to be about $75 more than what we said we could do. After discussing it, we decided we could do that. I went back to the dealership for a fourth time. As soon as I walked in I called my husband to let him know I was there and to meet me. He told me he had just gotten off the phone with the finance guy and they couldn't get the numbers where we needed them. WHAT???!!! He said he could keep my payments where we want them, but we would have to put $3000 down. He came out of his office while I was still on the phone and said he couldn't do it; and turned around and walked off. My husband said he wass going to come out and go over the numbers with me. I told him that he came out, said one sentence, then walked off. I left. My husband called and left a message for Jim to call him and explain what all the confusion was about the payments. Today is January 6th and we have still not received a call back. I will never do business with this dealership. A friend of mine had the same experience with Pat Peck Nissan. Other than the salesman, the customer service at this establishment is the worst I've ever seen. They didn't even try to get me into another vehicle. I guess they didn't need another sale.

Crs703

31 de dic. de 2012

Very nice people, willing to work with you on prices, very helpful and sincere, would buy another car and be back to this dealership because of how nice and sincere Mr. Taylor acted! I had a wonderful experience and will definitely be back in future for other car purchases.

JayTee

9 de dic. de 2012

Didn't buy my new car here. salesman gave me the impression that there are plenty of buyers for hondas so there's not alot of room for negotiations. After our test drive, he gave me a written sales offer, which was soso. So I said I would think about it. Few days later when I called him back the price jumped up $1000 !! I said no thanks and he said "okay". Guess he's selling cars left and right huh ???

rtfaes

8 de dic. de 2012

Agreed on the price of a vehicle via email (Chris Dow)...on the way to get car and phone call from Manager Crock they sold the car for more money...this dealership has no integrityIs there a Pat Peck he should know what word of mouth sales do for a business? Just received a message on this site from ? Wanted to try and lie their way out of the emails that they sent with the agreement of the selling price...again No INTEGRITY...Stay away from these losers...

edlover1982

19 de nov. de 2012

On October 23, 2012, I traded in my 2008 Nissan Altima for a 2007 Suzuki XL7 SUV at Pat Peck Honda in Gulfport MS, 39503. Upon test driving the car I noticed a check engine light on as well as the service tire monitor system light. I asked the sales rep about the lights and he responded by saying all their vehicles are serviced and have to meet an 24point inspection before we can sell them. He also insured us that the lights were coming on for minior issues and that they will fix them. On the same day we purchase the car, they claim that all issues with the vehicle were fix and that we should not have any problems. Sense I originally purchased the Nissan Altima with Pat Peck several years ago and got good service I trusted them and took them on they word. Three days later the check engine light came back on, the stability warning light came on, the traction control light came on, and the ABS light came on as well. I also noticed that a taping sound coming from the engine and the Suzuki was hard to crank back up after refueling. I took the car back to the dealership to see if it can be fix. After all day at the dealership, their service department did not know what the problem was so they sent me to a service center that specialize in imported vehicles. At this time I had the Suzuki only one week and and informed the sales rep. that if the Suzuki cannot be fix I no longer want it and would like to have another vehicle and he agreed. After several attempts the imported service center worked on the car and replaced the purge control valve. Three days later the check engine light came back on as well as all the service lights I mentioned prior. At this point I only had the car two 1/2 weeks. My wife and I brought it to Pat Peck's Honda attention that we belived something is seriously wrong with the Suzuki and that it is a lemon and we would like for them to swap it out for another vehicle. They agreed to do so if we can find a vehicle in the Pat Peck Auto Group for almost the same value. Even the bank that we financed the Suzuki threw said they can do it but it has to go threw the dealership. Five days later we came back to the Pat Peck Honda and they told us that they cannot swap the vehicle out the only way they can take the vehicle back is to retrade it in. Which will increase our payments by a large amount. I even offered to drive the vehicle to the next state over, Louisana, to the closest Suzuki Dealership to have the car properly serviced. Of course it was declined as well. We also spoken to their Finance Mgr, he basically told us we got what we paid for. Even at this point Pat Peck Honda still wants to fix the vehicle after many attempts done to do so already. I only had the vehicle 28 days and I dont see this vehicle going long term with the condition that its in now. At this rate I'm afraid that I will owe money for a car that I can no longer drive.

James D

15 de oct. de 2012

I did contact this dealer and they have been excellent. I have not got the opportunity to go there in person but they have been good in terms of their communication and offers and explanations

honda12ac

3 de oct. de 2012

This was my third Honda purchased from Pat Peck. I Purchased "Honda Care" on my 2012 Accord. Had vehicle serviced in Aug, Cathy Soland was extremely rude because I did not "tell" her I had Honda Care....yet, it was on their computer. Why should I the customer tell her beforehand? I felt like she was going to short change me on service because I had Honda Care(I had similar problems with my other two Hondas when I presented coupons after having my vehicle serviced.) Why do they have this attitude? Makes me very leary dealing with themMy husband purchased a Toyota Tundra in 2011 and has been treated with the utmost respect. (He did not purchasethis vehicle from the dealer that is doing his service....and at this time it is 'free'. I had to pay to be treated badly.Mary Donlin

clenenp

2 de oct. de 2012

I came in Monday aftertoon and talked to Lee Morgan about a vehicle that was taken in Saturday. Vehicle still needed to be cleaned and wasn't on the lot yet so I couldn't test drive. Told him I was bringing my wife in to look and test drive then vehicle was sold that night and he did not bother to call me and tell me. I showed up Tuesday around 2, after I took the afternoon off, with my wife and 2 little ones. He came out told me the vehicle was sold then pawned us off on another salesman who was not interested in helping us at all. I will never go back to this dealership again and will not recommend them to anyone looking for a car. The day before all they talked about was trying to earn my business, well thats not how you do it. This is by far the worst experience I have ever had at a dealer, and it could have all been avoided with a simple phone call.

Honda Civic Buyer

14 de jul. de 2012

Good experience for me buying from Pat Peck Honda. No problems at all. Got a good price and vehicle operates as advertised. Nearly getting the same MPG's out of my civic LX as the Hybrid model which is 5k to 6k more and not worth the price difference. It would take me 10 yrs to pay for the difference.

sazyfras

20 de jun. de 2012

I purchased a brand new 2012 Accord in March. My 1st new car and my 1st Honda. Within days, the car developed a strong shimmy/shake in the steering wheel. Each time I drive at 60mph or higher, the entire car has a shimmy, shake and vibration. The steering wheel vibrates back and forth. After 6 attempts to fix the problem, I've been told that it's an "acceptable variance". I would never buy another car from this dealership or Honda again. This is the worst mistake I've ever made. I'm stuck with a $30,000 lemon and I've basically been told to just get over it. They have no idea what is making the car drive this way but tell me that it's safe to drive. I find that hard to believe since they have no idea why it's shaking, vibrating and shimmying in the first place. I'm posting this so that I can help someone from making the same horrible mistake that I've made. I'm stuck with this hunk of junk until I can trade it in and not lose lots of money. I literally would not want one of these vehicles if they were free. If it truly is safe to drive, then it's extremely annoying and aggravates me every time I get on the highway or interstate.

Strinduwein19

10 de abr. de 2012

Typical stereotypical car salesmen, dirty, manipulative, and overall just a bad place to buy a car. Pat Peck ANYTHING are terrible dealerships. I would NEVER recommend them.

02152012

15 de feb. de 2012

My wife and I had an amazing experience at Pat Peck Honda of Gulfport. Our car salesman Jeff had a great attitude, was very professional, and courteous. We had our 20 month old with us, The sales manager Joe G and our salesman Jeff H. made the purchase of our new car as painless as possible. I researched and received quotes from Honda dealerships within a 500 mile radius of where we live and Pat Peck Honda of Gulfport had the best price by far. I would highly recommend Pat Peck Honda to anyone who would like to experience hassle free, lowest price, and top dollar for your trade in. We were only there for a couple hrs and left with confidence knowing we got the best deal. The entire staff made sure we were treated with courtesy and respect. I have had very bad experiences at other dealerships, but i enjoyed buying my new car from Pat Peck Honda of Gulfport.

yvonneluv00

11 de feb. de 2012

On the morning of February 11, 2012, I took my 2006 Honda Civic to be looked at because my AC unit in my vehicle is not blowing cold air. I simply wanted someone to look at it and figure out why it wasn't properly working and fix it. I called and made the appointment on the Thursday morning prior to this day. I live in Diberville and have to drive 20miles to Pat Peck Honda to get any work done. I get there on the morning of my appointment only to be told that it's too cold outside to properly service the AC unit and that I should come back when the weather is warmer. This is unacceptable. Whoever the technician was that made my appointment should have informed me of that BEFORE even booking me. The weather channels were forcasting a freeze warning in effect for that weekend on the Wednesday before (February 8th). I did not appreciate driving all the way out there to be turned away. And this is not the first time it has happened. On a visit prior to this one, I called and made an appointment to get a simple oil change done. I set the appoint for 830am. I arrive to get this service done all to be told it would take over an hour before it would be ready since they were backed up. That is not my problem and as a paying customer who called and made an appointment, I should NOT have to wait to be serviced; hence the reason why you have an appointment system in first place. I will no longer be going to Pat Peck Honda for any of my vehicle needs since they obviously don't know how to provide proper customer service. Which is a shame because now I must drive all the way to Mobile, AL, just to have my car serviced. Please improve on the way you handle/do business. Everyone knows that you can't take a Honda ANYWHERE to get it looked at or worked on, it must go to a Honda dealership. And if I'm a paying customer I should not have to beg for you to work on my vehicle.

jaspert

31 de ene. de 2012

I recently bought a 2012 Honda Civic from Pat Peck Honda and the experience was amazing! I cannot say enough about my salesperson, Lee. He took the time to show me every single feature in each car I looked at, kept me informed during the process, walked me through the owner's manual, and kept in touch after the sale. I have purchased a number of cars in my time, but Lee really hit the nail on the head with how they should be sold. I never once felt pressured or forced into anything. He even remembered that I preferred email and when he called, instead of leaving a voice mail he would email me. Being in IT this was great because it was easier for me to read than to talk. I would highly recommend that you visit this dealership and ask for Lee when you get there!

stevennatoli

24 de ene. de 2012

Mr. Taylor was a very helpful,courteous and above all professional salesperson that I would refer to a family member or friend without reservation.Thank you and goodnite.

Nikki.C

13 de ene. de 2012

I appreciate the excellent service I receive at Pat Peck Honda everytime I visit especially from Ian Pehnke. I work late hours and it's very convenient for me to be able to drop my car off and pick it up even when the Service Department is closed and making my payment over the phone is quick and easy. Ian is always so friendly and the work done to my car is awesome. Thank you to the Service Department for always going above and beyond.

fwfreeman

16 de dic. de 2011

Great Service!My son was preparing for a 800 mile trip and took his car in for a general check and discovered a serious problem. Art Bennett, did everything possible and more to make his car road worthy without affecting my son's trip plans.This service manager is superior and knows how to provide good old fashioned customer service--the best I've seen in recent years. I highly recommend Pat Peck Honda service to all in the Gulfport, Biloxi, Pascagoula, Ocean Springs Mississippi, and Slidell Louisiana areas. Fred Freeman, Northern Virginia

virginial

29 de ago. de 2011

It is not owned by Pat Peck anymore. I had bought my 2 Honda Civics from Pat Peck. I took one of my cars in to get it serviced. I found out that the information on my cars had been wiped out. I had a 2001 Honda Civic and a 2007 Honda Civic both purchased there. I had always gotten the major service work done there. They had no information on either car there. I was so disappointed. I will never buy a car there. I left without getting my service work done there. I took it to another Honda place. They were surprised that it was wiped off the computers - especially since I had purchased both there. I will continue to purchase new Honda Civics but not from there!!!

dlwill97

14 de jul. de 2011

Everyone was very helpful and friendly. I would definitely use them again. All my questions were answered satisfactorily. They were all willing to work with me with any issues I had.

a.smith220

12 de jul. de 2011

My experience at Pat Peck Honda was excellent because of Mr. Lee Morgan. We were not looking to buy a car that day, but he made us feel so comfortable. He found out all of our needs and fulfilled each of them plus more. My fiance and I couldn't be more happier with the friendly and professional service he provided to us.

chookstra

10 de may. de 2011

Mr. Taylor was very friendly and knowledgeable. This was a car for my son in the military. Mr. Taylor took the time to explain the registration process in MS which saved my son a significant amount of money. Buying the car was a positive experience and I attribute it to Mr. Taylor and Mr. O'Reilly. I live in CA and Mr. Taylor called me this morning to see how the car was working out.Mr. OReilly made the financing process an easy and pleasant experience. He has excellent people skills and was a pleasure to work with. Thank you, very much.Chuck Hookstra805-207-4741

lanablackwell

15 de abr. de 2011

This was the best car buying experience I have ever had. Every one was so friendly and helpful without being pushy or aggressive. I have never owned a Honda before, but am convinced that I will do business no where but this delaership. jeff Henderson was the best salesman! And Sean O'Reilly could not have been any nicer or more professional. Everyone I met there was # 1!

ShanCRV

22 de mar. de 2011

I bought a 2011 CRV, Ron was extremely knowledgeable about this car and didn't try to play the "games" that other dealers have tried in the past. The whole experience was good until my credit union started trying to jerk me around, but the guys at Pat Peck Honda came through for me, gave me other options and we finished up the deal, they gave me a good price on my trade-in and still took off some of the price of the CRV. thanks, guys; I will be back.

antonisw

21 de mar. de 2011

I would like to take this moment to say that Teddy is a wonderful salesman. Our experience with him was great and I would look forward to working with him. I would also like to say that he is very professional. He will make this dealership one of the very best. I will definitely buy from him again.

lbella

20 de mar. de 2011

Teddy was extremely helpful in the purchase of our new car. We didn't get the typical "car salesman" pitch with him, which was greatly appreciated. Would certainly recommend Teddy to other perspective buyers. Suprisingly, our car purhase was rather enjoyable. Thanks Teddy!

colemanbe

14 de mar. de 2011

When we pull up on the lot, Mr Taylor came up ask us what he could do to help us find car and make everything quick and easy. He answered all our question we had, he find out what we were looking for and all other details, so that he could show us what we wanted to see on the lot. We test drove, he explain all details about the car. He was a very respectful and a very good saleman, infact when they ask where did I buy my car from I told and said, * if you want a good salesman that knows what he is doing then, you would need to ask for Cornelius at honda in Gulport, he will do what ever it takesto make sure your visit is a successful one at Honda.

rmehill

12 de mar. de 2011

I got an online quote for a Honda civic coupe. When I got to the dealership we were quickly helped by our salesman. We saw the car we were interested in and took it for a quick drive. In a little more than an hour I was on my way home in my new car.

dmbfan511

9 de mar. de 2011

I bought a 2011 Honda CRZ today (my 3rd Honda car) from Jeff, and it was, by far, the best experience I've had buying a vehicle from a dealer. Everyone I dealt with was very friendly. They gave me a great price on my trade (a 2005 Accord)--no haggling necessary. They offered great financing as well. It was a smooth transaction from start to finish, and I would definitely buy from them again.

ap2guy

8 de mar. de 2011

went to look at a used jeep and ended up driving it home. they gave a me a great deal on my trade in and still took 1k off the asking price of the jeep. very friendly and didnt try to play games like some other dealers i had been to. will definately do all of my future business there. thank you very much to pat peck honda and to the salesman ron. was a great experience and will see you guys in a couple of years. will be sending friends there in the future.

patsrock

6 de mar. de 2011

I simply can't recommend this dealer to anyone. I tried to work with them for over a month and got nowhere. They wouldn't treat me fair on my trade, and were offering me over $1500 less than what four other reputable dealers in the area were offering me. I was very interested in two vehicles, but when I asked questions the sales person (Gail) never had answers. She didn't seem to know anything about what she was selling! All she could say was how good the car was... nothing else! I still tried to do business, but the final breaking point was when they tried to deal on another car and showed me what I wanted for my trade. Looked alright.... but the car was on the website for $1000 less then what they were telling me. So they jacked up the price, to get me fair market value on my trade. Thats bad business people, go somewhere else and get a better deal like I did.

Henry.jbones

1 de mar. de 2011

Employee that I worked with me was very friendly and helpful, and answered all my questions. One thing that I noticed was that one of the sales woman(Trisha) that works there sat on one of the managers lap. I found that very inappropriate for a sales person to do in front of customers. Me being in the military this kind of actionsAre not tolerated and I'm pretty sure this company (Pet Pack) doesn't either.Concerned Customer.

Rebekahq05

1 de mar. de 2011

My husband and I had a lot of issues purchasing a car but Lee was so helpful and never once pressured us into anything. He was so kind and very patient with any issues that arose. All the staff was courteous. We will always go back to Pat Peck and always go through Lee!

todddye

26 de feb. de 2011

I have been a Nissan customer for years and decided to try a Honda. I dealt with Lee Morgan, he was great. He was knowledgable, professoinal and freindly. Lee made my buying experience greaet and I would recommend Pat Peck Honda to everyone. I love my new Honda Accord and loved my buying experience. Now I know why people love Honda. Thank you!

HappyBuyer2010

7 de dic. de 2010

Great experience! John Jones is a great salesman. We purchased a '04 Yukon. There was no pressure. John "assisted" us, rather than "pushing" us into the purchase. John treated us like friends. He is informative & honest. If we ask a question he didn't have the answer to, he was eager to get the answer for us. In the future we will began the search for vehicles with John Jones.

chase.jones0207

13 de nov. de 2010

Our 1st car as a couple was a black 1999 Honda Civic so the reason for our "new" used car search started there. We quickly developed a list of things the next car must have in order for it to even be considered. We are extremely picky people when it comes to investing larger amounts of money & our list of car needs grew quickly. As we finally collaborated on what the next car must entail we found that it would be an '07 Honda Accord. Ron met with us & walked us through every single step of the way. From greeting us with a friendly smile to the final walk through with the Accord, Ron was patient, knowledgeable & extremely polite. Through his efforts we were confident in our purchase & are extremely pleased with how efficiently the staff that day helped us through our 1st purchase as a couple. I drove the car every day to work. Finally the '99 Civic had its last day & it was time to trade in.We drove both cars into Pat Peck & were instantly greeted with the same friendly faces we left so long ago, roughly 6 months. As we perused the inventory John came up to us & started showing us some of the vehicles we had in mind to replace the Civic. We were shown a CR-V but weren't happy with it. As time drew on John kept us happy & informed. We did stumble upon the new CR-Z which we do want, & through John's confidence in his products felt sure about the purchase, but it was left on the want table. We kept his excellent salesmenship in mind when, a few months later we finalized the replacement of the '99 Civic with an amazing blue '09 Honda Civic. He called us up & kept is in the inventory loop. His dedication & incredible servtitude helped us find THEE PERFECT car for us. It not only fit within our budget as far as replacement vehicle but its fuel efficency keeps our wallets full. As we plan our future together we are making the new list of things our next car should be. We know it will be a Honda & we are thinking about a Pilot since we are now selling our '07 Accord. The money we would pay towards the Accord is now going towards the Pilot fund. so we can save up for a BRAND NEW Pilot. We plan on buying from Pat Peck in the future & John & Ron are our Go-2-Guys for all our vehicle needs.The prices are so reasonable for the years & models that they offer that its hard not to want to buy a brand new car. the temptation & deals that can be made are so great that my wife often has to talk me out of getting a Honda Ridgeline or a brand new Accord or the CR-Z. while the Civic now meets all our needs, our wants fall upon the bigger & newer Hondas...ONE DAY!We'd like to especially thank John for all his patience with us over the past 4 months in getting us into our perfect car & Ron for all the insight & advice he's given us over the past year in all our vehicle questions.The Joneses!

earlinehc

26 de abr. de 2010

Everyone working was very friendly and most helpful. Eric is a very knowledgeable and upstanding young man. We did not go into buy but he had us sold on our Honda in no time and he did not push us into it. I would and will recommend him to friends.

mrsflip

22 de mar. de 2010

Eric and everyone at Pat Pack Honda were extremely friendly and made looking for a new car an enjoyable experience. From the moment I walked in the door, I felt like Eric's only mission was to find a vehicle that fit my needs and my budget. At no time did I ever feel pressured. I was also very pleased with the price of the vehicle, and I would highly recommend this dealership and Eric to others in the market for a Honda.

dixonar

21 de mar. de 2010

Me and my wife were very pleased with the way we were treated at Pat Peck Honda. Eric Tenorio gave us the price that we wanted without any back and forth about the price. If anybody is looking for a new Honda product go see Eric Tenorio to get the car you want and the price you want to pay. We have owned a Honda product in the past but was not treated by the other Honda dealership in Mobile,Alabama as nice as Eric Tenorio and Pat Peck has treated us.

tgrady

18 de mar. de 2010

Great service, attention to detail and price. Eric made the transaction super smooth and seamless. He found me the vehicle that I wanted within days when other dealerships were talking about weeks. I would highly recommend anyone that is looking for a vehicle to call Eric.

Snakebite

4 de dic. de 2009

I am a young man from New Orleans, and I originally called outside of the city to get additional price quotes. I got in touch with Eric Tenorio who was very friendly over the phone. I have spoken with some salesmen over the phone who have made me want to never drive again, but Eric was cordial and explained everything to me in an easy to understand way. I never felt like he was "selling" me anything, which I guess is the best way to sell anything at all.I did have original plans to buy in New Orleans, and knew exactly from whom I wanted to buy. Eric got me to buy over the phone, and I didn't even meet him until the day of the sale. He even delivered my car to my place of work, which I thought was great.I also spoke with Chris Forbes who was helpful as well with answering any of my financing questions.Overall, I had a great experience, and will definitly recommend anyone in the New Orleans area to Pat Peck Honda in Gulfport. Thanks again and Merry Christmas.

pepeancon

22 de jul. de 2009

Easy Trasaction, great comunication over the phone, they pick me up at the airport and provided all information need it to register my used vehicle at NJ, pleasant location at MS, Driving from MS to NJ (19.5 hours) got a free full tank. Thanks guys, JR from NJ

Brenda Benny

5 de may. de 2009

Carl Miller was one of the best car salesmen that I have ever dealt with. His professionalism was only eclipsed by his sweet disposition. He handled us like we were family and he gave us the best advice. Chris Forbes was exceptional and expedient! He took care of the business affairs in the most professional, quick manner I have ever witnessed. Between Carl Miller and Chris Forbes, Honda will maintain the elite status everybody knows Honda adheres to. You can count on me and my family coming back to Honda of Gulfport when my other daughter is ready for her first car. You guys are awesome and provided us with the best deal and quality product that we were searching for. Thanks so much for your awesome assistance and quality product!

Jon Juneau

3 de may. de 2009

Buying process was a good experience. We were able to reach a good price. Fast turn around on paper work. Comprehensive follow-up. Sales person was friendly and listened to needs/concerns. manager was willing to locate specific car in color and options that we needed and have it on site very quickly.

BillC

23 de abr. de 2009

They went above and beyond to help us get into a new vehicle. Everyone was very patient with us while we tried to decide on a vehicle and financing options. They worked very hard and we would definitely come back again and refer them to all our friends and family. Everyone seemed to work as a team. We never got that feeling of pressure or being taken advantage of. There was no phony salesman at work, they were very genuine. It was a very relaxed atmosphere (props to Buddy and his popcorn) and it made it very easy to come in with the whole family. Every other dealership we visited, once they found out how upside down we were on our truck we wanted to trade in, lost interest and didn't seem to want our business. Buddy and his team worked very hard to help us come up with a solution and found us the right deal. Not only have they earned our loyalty but we are recommending them to everyone we know.

modern67

24 de oct. de 2008

The Honda Pilot is the best vehicle I have ever had the privledge to own. If I could give any advice, I would recommend the Pilot. If you are car shopping, I highly recommend to take a look at the Pilot. This vehicle is the perfect traveling small size suv. Seats 8 and comes with exceptional accessories. The only problem Honda has with the Pilot is that Honda must keep this vehicle at an affordable cost. Cost is the key to the success of this vehicle. If you get the Pilot at a reasonable cost, the Pilot is a must!!! Pat Peck Honda worked well with my cost range and provided exceptional service. I thank Pat Peck Honda (and my salesman Jon Myers) for working with me to allow me the priviledge to own such a great vehicle. Jon is a great addition to Pat Peck Honda's salesteam and provided honesty and sincerity a customer deserves. Jon was not unreasonable and cared about me and my needs. He kept me, the customer, first and him , the commissioned empolyee, second. He wanted me to be happy and satisfied with my extremely important decision. Thank you Pat Peck and Thank you Jon!!