Debbie

20 de nov. de 2015

They're always "Johnny on the spot" - have a very pleasant staff and comfortable waiting area. They go way beyond just doing the service required by your visit, you leave w/ a brand-new looking car! Can't tell you how much that's appreciated.

Denny

12 de nov. de 2015

very efficient at the parts department as I was looking for a remote start for my ats. then follow up confirmint appointment. and finally the install. to way longer than indicated, but was handled so well and given a quality loaner that I did not feel inconvenienced or put out in any way. estimated cost of install was exact and as I said - the whole thing was just a pleasure that has not been experienced on any of my visits to other competitor locations.

Dwayne

29 de oct. de 2015

I was in and out in a timely manor. Recall was done, vehicle washed. This is just another example as to why I have purchased 13 vehicles here

Diane

26 de oct. de 2015

Got the recall done & also took time to check the air pressure in my tires. I'll be coming back for oil changes and whatever needs to be done. The guys were great. Thank you.

Deane

10 de oct. de 2015

CJ is a fabulous car dealer. We weren't even going to buy a new vehicle, but he showed us a great one that we fell in love with. He gave us a great deal and so did the financial manager. We love Sioux Falls Luxury Motors! The best car dealership in town by far!!

Lee

10 de oct. de 2015

I always get excellent above and beyond service here, that is why I just purchased my 4th vehicle here in the last 3 years. I am never made to feel like anything less than top priority.

Aaron

8 de oct. de 2015

I had the oil changed on my car. The service was quick and efficient, the took care of me good. I had not issues or problems.

Brad

14 de sep. de 2015

It was a quiet time of day which worked out nicely. My vehicle was my sports car so I am always on the nervous side but everyone was very respectful. One downfall. My wife had time for a test drive of a used vehicle which may end up in our garage soon.

Charles

30 de jul. de 2015

The recall was completed in the time they said it was going to take and when we picked up the car it was all cleaned up & we appreciate that.

Judy

22 de jul. de 2015

Great experience, knowledgeable staff, CJ is the best. Facility is in a great location for me and kept very clean.

Jon

13 de jul. de 2015

The cookies & coffee were excellent! The staff was helpful and even double checked something for me! The service was quick! I checked with the service department about something(horn working) and they said I should make an appointment. That gentleman even came over to check on the problem while I was getting the oil changed!! I thought the price was a little high(but I did get 8 quarts of oil). The gals at the desk were very kind and helpful! Thank you!! Jon

Isis

1 de jul. de 2015

Everyone was so cordial and helpful. Doug Vogel was very thorough at explaining the car features, financing and leasing options and answering all my questions. He was very nice and so helpful. Sheridan was out of this world patient with my husband's "game of a thousand questions" He answered all his questions and went over every single detail my husband had questions on, with a smile on his face and genuine care. CJ was also so nice and authentic. He raved about his company and said over and over again how much he enjoys working fir Cadillac of Sioux Falls. My husband in particular enjoyed his conversation and wit. We will definitely come back!

Howard

18 de jun. de 2015

First class, very professional . I have bought cars there for over 30 years and have never been dissatisfied with the manner in which I have been treated.

Jule

30 de may. de 2015

I prefer to have an appointment for oil change, but they don't do that anymore....still did it in a timely fashion. Thanks.

Kristine

30 de may. de 2015

The service department is always friendly and aims to please. Waiting areas are convenient and supplied with free coffee (including flavor syrups), water, hot chocolate and sweets. A TV, magazines and newspapers are also provided along with comfortable seating.

Virgil

30 de may. de 2015

WE where greeted in a nice way as soon as we walked in the door and they promptly took care of our needs Thank you Hap

Lynanne

28 de may. de 2015

Did an oil change. It was done quickly and professionally. The car wash was a surprise and made my day. The receptionist who took my payment asked enough questions to determine I was entitled to a discount due to my employer. Another great surprise! And of course my salesman, Marv Lovro always has time for me. Great experience

Minerva

18 de may. de 2015

Each time that we have visited the store, we have been treated with the utmost respect. In the case of the last visit the service was recommended even thought it was expensive and ultimately free due to the "nice care" service. I have never had to deal with a pushy salesman or a know-it-all service person that talks down to me or my wife. I have and will continue to recommend your store to other people.

Jeffrey

11 de may. de 2015

We worked with CJ Nieuwsma. He was very helpful and respectful of our busy schedules. We would certainly recommend him and Cadillac of Sioux Falls.

Kathleen

30 de abr. de 2015

Very helpful & friendly! Prompt service. They gave us a new car to use while mine was getting repaired. I would highly recommend!

Stanley

18 de abr. de 2015

My wife had a change in plans and your team accomodated her need by getting our car in earlier then planned. Thanks!

Dan

17 de abr. de 2015

What a professional, well-run operation! Everyone was very courteous and helpful. The service was prompt, thorough, and all the necessary information was provided.

Douglas

2 de abr. de 2015

Great to work with and will not go any were else to buy or have service done on my vehicle. Very clean show floor and the service department is really clean.

Kristine

31 de mar. de 2015

Luxury Auto Mall has always been more than excellent with service. The employees are accommodating, friendly and informative. I would and do recommend Luxury Auto Mall for both service and vehicle purchase.

Brandon

25 de mar. de 2015

As a key manager for multiple truck dealerships, It takes allot to impress me on "wowing the customer." You guys have done a great job at just that and making sure it is a pleasurable experience all the way through. Great Job!

Susan

24 de mar. de 2015

I was stranded on the highway. After a call to the Service Department on what I should do, a tow truck was called and a loan vehicle was brought out to me. I received phone calls regarding updates on my vehicle. I was very pleased with the great service and communication that I received from Cadillac of Sioux Falls.

Frank

8 de mar. de 2015

They always treat you like family. Take care of you and your vehicle with a smile and with respect. I would recommend them to anyone.

Darnesia

5 de mar. de 2015

I enjoy coming to this dealership I'm always greeted right way and taken care of promptly. I will be returning for all of my car needs. Thanks so Much!

Thomas

3 de mar. de 2015

I was a few minutes late due to traffic. The service advisor assured me it was fine, he was very gracious and efficient, even washed the car!

Dan

21 de feb. de 2015

Everyone was very friendly, helpful, professional, and knowledgeable. The service was done quickly and the process was efficient in every way.

Jeff

21 de feb. de 2015

Service representative was inexperienced and referenced parts of my vehicle needing repair that do not exist on my vehicle. (rack and pinion steering bellows leak and my vehicle has a recirculating ball steering gear box, not a rack and pinion system)I'm hoping this was a simple slip of the tongue.

Anthony

10 de feb. de 2015

steve was often he works with me and got no service work done I needed and nothing more really appreciate it thanks.

Gordon

1 de feb. de 2015

we have dealt with your company 2 times and we like the way you people treat people and you are verry friendly

Thomas

31 de ene. de 2015

This is the second new Cadillac CTS I've bought from Marv Lovro at Cadillac of Sioux Falls. Marv is always a real pleasure to deal with; he keeps the whole buying experience very low key and I never have a sense of any pressure whatsoever. I commented to my wife afterwards what a pleasure it is to deal with Marv compared to some other experiences I've had elsewhere in the past. At delivery time my car was prepared very nicely and Marv took all the time needed to explain all the features of our new car. Nice job, Marv, and Cadillac of Sioux Falls!

Anton

29 de ene. de 2015

THE PEOPLE THAT TOOK CARE OF ME DID A GREAT JOB. I WAS TAKEN CARE OF PROMPTLY AND WITH GREAT SATISFACTION. KEEP UP THE GOOD WORK.

Gary

21 de ene. de 2015

Always fast, quick and thorough service and they let you know if anything needs repair with a cost estimate before doing it with the owners approval.

Jamie

16 de ene. de 2015

Every time I come to get a oil change I always deal with the same gentlemen that takes my info. I love the service he provides. he is great to talk to and gives great info.

Brad

7 de ene. de 2015

Very quick service. I appreciate that they don't try to sell me air filters, transmission flush etc. that is insulting to customers. Nice work.

Donna

20 de dic. de 2014

I brought car in due to a recall on axle. Also due were tire rotation and a new air filter. They were very busy and the wait was longer than usual, but I'm sure the recall on SRX had a lot to do with them being so busy. People at this facility are always courteous.

David

14 de dic. de 2014

Everyone has been very nice. My only complaint is that we had a coupon for a free oil change and we had to pay, it was not totally free as we expected.

Howard

8 de dic. de 2014

Paul in service did an excellent job of getting our car fixed so that we could get to grandchildren's basketball tournament on time. Also the tech who worked on it is to be commended. They went above and beyond!

Howard

29 de nov. de 2014

I especially appreciated working with Justin. He kept in frequent communication with me and was patient throughout the process of buying the car. I also greatly appreciated how a slight disagreement in price was handled to my satisfaction.

A Sinai Rebel

8 de nov. de 2014

I was greeted by a friendly staff, as I had oil changed be fore my recall appointment. They were very helpful as to my question when was the last time I had my pickup in. Mr. Marv Lovro took my wife and I in a used STX while our 2009 Cadillac was being taken care of in service dept. We are interested in updating our Cadillac and his professional knowledge of the Cadillac was helpful to us. He said that he would be glad to help us on our next purchase from him (we have bought most of our vehicles from him in the last 20 years) and he would keep his eye out for our perfect Cadillac.

Charles

31 de oct. de 2014

Had '11 Buick Lucerne in for ignition switch recall. Paul Middlen made the process painless and Ethan expedited the fix so was completed when promised.

Thomas

22 de oct. de 2014

Even though they were out of the normal "loaner cars", the service advisors were able to come up with a very nice late model Cadillac for me to drive. That was very much appreciated.

Ronald

2 de jun. de 2014

Stopped for a quick lube and was in and out in no time at all. Aaron recommended that I may need a new belt, will reschedule to take care of that later. Very helpful and courteous staff.

Tim

29 de may. de 2014

The work performed on my 2007 Cadillac was performed in a timely manner and everything we were told in the beginning was the way it was done in the end. Service manager was courteous and worked with our schedule at getting the car in and the service work performed. At this time we purchased new tires and had all the fluids flushed and changed and are very happy with everything that was done. Have a high confidence level in your dealership and that is why we continue to service cars there along with buying my last 3 cars from you. Sincerely,Arlene HouskaArlene Houska

Michael

22 de may. de 2014

I was concerned that the service tech was trying to upsell me. I knew I was doe - but not overdue - for Maintenance II service (fluids). However, he also said I had a significant engine oil leak that was common to Northstar engines. This is my fourth Cadillac with a Northstar engine and have never had a problem with engine oil leaks. Also, I park on light-colored concrete, have never seen a drop of oil on the driveway, and have never seen smoke from burning oil.

Nile

22 de may. de 2014

We told them what we wanted and they found it. Delivered it. Gave us helpful tips for how to use all those wonderful new features.

Nickolas

19 de may. de 2014

I just went in for a cubby that wouldn't open and there was a recall on my car that they just went ahead and completed that while I was there.

Doyle

19 de may. de 2014

As soon as it was determined that the part needed was not available on the day of service, a Friday, and would not be available until Monday I was provided with a loaner car for the weekend. I was notified as soon as the my car was ready for pickup. Thank You. Doyle Y.

Darnesia

19 de may. de 2014

I'm always greeted when I arrive I love the customer service there I enjoy doing business with luxury auto mall.

Lloyd

18 de may. de 2014

The service department always does a great job and the cookies and coffee are excellent, however my wife and I were in the show room enjoying our coffee and viewing a new Cadillac with some interest and had questions and no one came to assist us so we decide to leave. Bad new for you guys, you might have had a sale!!!!

Cyndee

16 de may. de 2014

The original sales person who I initiated the purchase of the car left the dealership prior to me picking up the car. The transition to the new sales person was flawless and he did an excellent job of communicating about the purchase, pick up of the car and training me on all the techi aspects of the car

Terence

14 de may. de 2014

Had appointment for service. Work was completed in less than an hour. All went great. The waiting area was clean and the employees were exceptional and extremely helpful.

Loren

11 de may. de 2014

I had vehicle picked up to perform campaign while I was out of town. Campaign was completed and my car returned before I returned home.

Walter

9 de may. de 2014

I now live N of Pierre, so coming to haveService done is Sioux Falls is about a 4 hr drive but definitely worth it. Sioux Falls Cadillac always gets me in quickly and I feel they truely care about me and my vehicle, I am not just more money walking in the door, unlike my closest Cadillac dealer where I now live. My wife has brought her suburban in for work and also been treated with great respect and she didn't buy it from them.

Diane

3 de may. de 2014

Oilman showed me how dirty my filters were. I had no idea. Also receptionist was very friendly. Also Steve in service was very helpful.

Gary

1 de may. de 2014

I dealt directly with Neil Maxfield, Service Consultant and his staff and everyone was very courteous and i feel they went out of there way to make sure everything went smoothly for me.Appreciate it very much.

Ron

30 de abr. de 2014

Steve and Paul Back in cad service are just outstanding. They really care and go out of there way to help you. Mark who worked on my car is also top notch mech. all did well. Customer Ron Chenault

Clinton

29 de abr. de 2014

We were looking for a new car with our Daghter, who lives in Sioux Falls. I called your sales dept. and spoke with Doug Vogel, who we know and have worked with before. Doug did a wonderful job for her. Clint Jacobson, Groton, SD

Jeff

25 de abr. de 2014

Sioux Falls Cadillac is always very professional. I enjoy taking my Cadillac in because I know it will be done right by the best techs in town!

Charles

25 de abr. de 2014

The reason that we came in was for a recall & to get the brakes from not screeching every time while backing out of the garage. The problem was corrected so far. well satisfied.

Chad

14 de abr. de 2014

I had an awesome experience. I was greeted wonderfully by the staff, who took great care of me. I was then thanked by two managers and a friend, who is in Cadillac sales, for bringing my vehicle to their service department for my oil change, which was equally awesome. This is why I continue to return for service and work on my Chevrolet, because of the attention to detail and making me feel as though I am an important part of their business and all they want is for me to be a happy customer.

Kathy

11 de abr. de 2014

I always enjoy stopping and getting my Escalade serviced. !5 min. later I am on my way. Very friendly staff and such a nice clean place! Thanks Love the snack bar!

Todd

28 de mar. de 2014

great service, knowledgeable staff, nice waiting area, greeted by sales staff, elapsed time between arrival and return of my car was satisfactory, amount of time mentioned for service was very acceptable, Paul has always been a great service manager, calls me by name.

Karl

27 de mar. de 2014

Not only was my car fixed, but I was taken where I needed to be and picked up to get the car when it was ready. My husband is in hospice, and this was invaluable to me.

Morris

26 de mar. de 2014

The only problem I had was with making my appointment on-line. I made the appointment on you web page but when I called to verify the appointment, they said I did not have one.

Nickolas

24 de mar. de 2014

I always have a pleasant experience when I have to go to Cadillac. Every time I go there, I am greeted with a smile from everyone I see and my car is always completed in a very timely manner! Great job Cadillac of Sioux Falls! Keep up the great work!

Ryan

22 de mar. de 2014

We had to wait almost 10 minutes in the service office for someone to set up an appoinment for us. An older gentleman was emptying garabages and called several times on a 2-way for service. The older gentleman left to go find someone for us. I really appreciated that gentleman and his efforts kept me from getting mad a the wait I had. Josh used to be in GM Service and treated us like royalty. Stephen and the other guy seem like they don't want to be there.

Roxanne

22 de mar. de 2014

again the person who drove my car out put oil marks from his hands on my door and leather steering wheel. they need to make sure to clean their hands off before getting into the vehicle.

James

15 de mar. de 2014

Everyone is friendly and helpful. You drive in and they take over right away. Coffee, water, snacks are provided as you wait, which is not more then half hour.

Bill

15 de mar. de 2014

This visit was like every other visit to your dealership. Courteous employees dedicated to provide satisfaction while ensuring that my needs are taken care of in a professional manner.

Mary

6 de mar. de 2014

Thank you for looking at a couple of items that I had questions about - and thank you for washing my car!

Robert

1 de mar. de 2014

very accomodating, quick to give us service, friendly, no hesitation in helping us with the needs we wanted attended to.

Douglas

22 de feb. de 2014

I would not go any were else to buy a vehicle, they have the best used vehicle to choose from and they always look great

Ronald

21 de feb. de 2014

Everyone is always so friendly and always get back to you in a timely fashion to let you know what is wrong or the needs of a car. Thanks

Bette

19 de feb. de 2014

Very friendly service. Convenient location. Convenient in being able to just pull in to the oil change area. Excellent waiting area with excellent coffee and good snacks.

Lanning

19 de feb. de 2014

CADILLAC OF SIOUX FALLS HAS ALWAYS TREATED US WONDERFUL. THE PROFESSIONALISM, FRIENDLINESS AND WORK ETHICS OF THIS BUSINESS GOES FAR BEYOND EXCELLENCE. EACH AND EVERYONE OF THE EMPLOYEES IS OUTSTANDING!!!!!!!!!!! KEEP UP THE GOOD WORK!!!!!!!!!

Cathy

8 de feb. de 2014

The technician explained what was wrong with the car and the cost of the repairs. They discovered a potentially dangerous stabilization problem. My car seems to be working well. I trust the quality of the work at Cadillac of Sioux Falls I also appreciated the ride to and from my home.

Harry

6 de feb. de 2014

THE SERVICE DEPT IS CERTAINLY FIRST CLASS. TO BAD THE CADILLAC "CUE" IS NOT TO GREAT . IT 'S NEED MUCH BETTER INSTRUCTIONS. THANK YOU HAJ

Rick

29 de ene. de 2014

Very professional and accomadating. It would be nice if they would run your new vechile through their car wash. It seemed like there was an attempt to wash the windows, but was done very poorly with smears and smudges.

Phil

22 de ene. de 2014

I am realizing that a used older Cadillac is still quite expensive to repair. I may have to consider a trade to a different make.

Vtkiss

10 de dic. de 2013

Hi C.J. 1. Today I received a certificate of title. Thank you. 2. today I was at the service station Rasmussen motors in Vermillion. they said that the faulty sensor on the left front wheel. they can fix it for $ 115. 00 you have to pay me the cost. 3. seat heating does not work. 4. very loud noise, screeching when I start engine in a frost morning. Only 3 - 5 cekund 5. Parking assist sometime work, sometime not. What do we do? This is not an insurance case - you sold me a defective car. Sergey Kiselev Sent from my iPad