Autos usados por Karl Flammer Ford

2M

2015 mustang gt

10 de oct. de 2016

I ordered some parts from Flammer Ford and some have been on back order. Now after 3 weeks and them trying to blame the recent hurricane for stuff not being shipped they are telling me that i havent paid them for the parts and that i owe them money. funny how i have the invoice and paid stamp on it and still not all of the parts. One time i went in there for tire balancing and i even had to show them how to use their own machine. incompetant at best. i wouldnt even let them put air in my tires now.

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ScubaChick

12 de ago. de 2016

Insurance company tows my Jeep Wrangler here after being broadsided in an accident. 3 weeks for the bodywork which looks good so far. Rear wheel that was replaced was out of alignment and front and rear making a squealing noise. Took it back and it spent almost a week there. Assured it was fixed and noise gone - pulled out of dealer and still squealing. Took it back for another few days - said they fixed it again and noise gone-really? I drove around their lot and they heard the noises the first time. It spent last week in there (3rd trip) and they realized the axle was bent in the used rear end that was put in due to the accident. Replaced the axle apparently never checked the front axle area-gave it back to me said noises were gone. I pulled onto 19 and my hood was flapping-they did not lock down the exterior hood locks. In addition the front wheel is still squealing. Service mgr. Frank said he would give us status during the week-never did and we had to call to see if it was ready. Spoke with Megan and she was "sorry" about the hood not being latched (could have caused an accident but whatever) and sorry that they couldn't fix the noise and that she would "speak to Frank" about his lack of follow up. Numerous times I asked that maybe it should go to a Jeep dealer but Flammer apparently wanted to continue to bleed the insurance company dry. 6 weeks totsl time there and not properly repaired. I will be taking it elsewhere to get it repaired properly. There are no words to convey my disappointment in their handling of this situation. And we have purchased vehicles there in the past. No more. Thanks alot for all the aggravation you cost us instead of just admitting defeat.

K

Kristen

25 de jul. de 2016

Today I bought a brand new car at Karl Flammer Ford in Tarpon Springs, FL. My parents have bought several cars there in the past and recommended them strongly, and they were totally right! Scott Gnong was my sales guy and he's absolutely top notch! He was kind and patient and went out of his way to help me find exactly what I wanted and needed, and then was wonderful all the way through the paperwork and even showed me how to use the Bluetooth feature with my phone. Scott and the Flammer Ford team are truly the best! I'm so thankful to have met them and bought my new car there! (BTW, it's a Ford Focus, and I LOVE IT!!) P.S. Steve in finance was amazing as well. I feel so lucky to have met these great folks!

MD

Mello Dramatic

9 de jul. de 2016

We looked at over a dozen dealerships and literally over 30 vehicles that fit the year make and model... And Karl Flammer Ford Had the highest quality vehicle that fit our criteria for an amazing price. We were so happy that it took a day for us to believe it was real. Scott thoroughly impressed us.We are customers for life!

M

max123

2 de jul. de 2016

i walked into Karl Flammer expecting to find a car for a good price. i expected the staff to be friendly, and to know the answers to any and every question i could ask. I expected to be treated like a person and not like a potential lease. On all counts i found my expectations met and exceeded. i never felt out of place or like i was being "sold" something, my needs were the main focus, and when it came time to discuss the finer details Tom went above and beyond for me and for that I thank you. This is how car buying should be. Easy, stress free, and having confidence in the vehicle you have purchased

ED

Eric DAWSON

31 de may. de 2016

After a long bout with a troubled truck, Scott and Steve were able to help me find a solution to put my stress at ease. This was the first time I ever experienced a bad vehicle which forced me to look at trading up. Steve and Scott searched high and low to help me find a truck that would fit my needs while falling within my budget set aside. I have been happy with the new f150 economist with the 3.5. The torque towing my boat is amazing for a gas engine. When you run a business and tow 8500lbs of boat behind you regularly, you need the tools to get the job done. With that, I never worry about pulling my boat safely down the road or even out of the ramp. I watch many others get stuck, particularly with ram trucks, where I don't even break a sweat or the tires loose for that matter. Thank you Scott and Steve for all tour help.

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JJ

12 de abr. de 2016

After retiring from the car business it was nice to deal with some "old school" people. Were waiting for me when I got there with truck. No pressure, lots of fun. Thanks Doug...

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Ford

26 de mar. de 2016

We dealt with Greg in the purchase of our used car. He was very fair and we didn't feel pressured to buy. Overall, a very good experience.

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hzmn747

23 de mar. de 2016

I brought my truck in for a door replacement from an accident. I did not quibble on the price or try and negotiate my deductible. My only request was that my vehicle come out as clean as it came in, no orange peel and no over spray. When I was told my vehicle was ready, the paint did not match with the back fender. There w ere scuffs inside the door jam that was spotless and clean prior. The bed had to be shifted and as a result there were scratches by the bed bolts they attempted to touch up with a color that obviously was lighter. The estimator told me they weren't about to "chase the paint around in order for it to match. I was stuck there waiting for another rental and initially had to pay this additional out of pocket. The estimator later told me later on the phone that they couldn't come up to the standard I expected. I spoke to the body shop manger the next day who stated I was expecting custom work and I should go to a custom paint shop. All I asked I requested is no orange peel and the paint should match. This is a stock paint. This isn't a difficult request. When my vehicle was ready a week later everything looked good, they got extra supplemental money from the insurance company.....except for the new dent in my tailgate above the handle. I only went there because my insurance had recommended I take it there. I will NEVER do business again or deal with those disrespectful, condescending, inept and unprofessional people in that body shop.I also called and left a message for the "upper management" to convey this horrible experience, but never received any reply or correspondence. Stay far away from this pretend operation.

FP

Ford Proud

25 de feb. de 2016

We love our Ford Trucks but sometimes we don't always love some of the finishing touches Ford puts on them. Jim is WONDERFUL to work with! Friendly, Reasonable with pricing for small custom paint jobs and treats our cars as if they were his own! Great attention to details and always compliments the finished product! Trust him to take care of our "kids"

HR

Howard R.

30 de ene. de 2016

I own a LINCOLN MKZ and in past owned numerous Ford vehicles. I have been using this dealership since Jimmy was in diapers. Best there is. Great facility, the very best people. Also they serve very good Danish , don't miss it.If you want good service done on you vehicle take it here.. That's my best advice to you...

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BrandyF

25 de sep. de 2015

We came here to purchase a car for our daughter for her 16th birthday. We bought her a certified Focus 1 year old and had a great experience with the salea department who were friendly, very accomodating and prepared everything for us as asked so we did not have to wait around. We arrived after they called and told us it was ready, signed, and got the keys. We felt they were fair, honest, and easy to work with. After a couple weeks we noticed the car driving rough, as if it were a stick shift not fully engaged in gear sometimes. Service center said these cars have a different engine, being manual with an automatic but they would check it out. After dropping it off and listening to what he said, I researched problems with this specific presentation and read hundreds of horror stories of what dealers have put customers through with no resolution. I thought for sure it would be a battle to have repaired and was ready for a fight when I checked on status. I was surprised after all I had read, to hear them say they had located the problem, ordered the parts and will have it replaced to ensure there are no safety concerns. They gave me a loaner vehicle, and an itemized print out of repairs and everything that was checked. I just picked it up and drove around to ensure it was running smooth for my daughter, and it is running perfect, a huge noticeable improvement with no jerking or jumping. I am very pleased, pleasantly surprised and will be back for any service needs. I have never had such a smooth repair with no "hidden" surprises at any servicer, dealer or repair shop. I would reccomend to all my friends & family.

AC

Aweful Customer Service

10 de sep. de 2015

I have never been treated as poorly as I was at this dealership. The customer service was aweful. To make up for the low advertised price on your vehicle, they made up problems with my'trade in to low ball it. I pulled the blue book when i got home and the offer was less than half of what my vehicle is worth. They were extremely disrespectful to me. Worst of all, they refused to give me back the credit app that they made me fill out. I will be purchasing that vehicle and may even end up payng more for it, but it won't be with your dealership.

J

JEEP

3 de jul. de 2015

I was involved in a car accident and took my car there to get repaired in their body shop. and they ordered the wrong head light, i had to pay for a rental for 3 extra days because of their mistake.. after waiting for all those days they installed the wrong headlight again..had me wait for another two days.. i had to come back 2-3 times for something that should have been done right the first timethey billed my insurance for an alignment and didn't even do it.. or if it was done it wasn't done right at all.. i addressed the attention right away after i drove the vehicle i noticed it.. I told the manager and he kept saying they did it.. i had to take my car in to Tires Plus and had them check the alignment and it was completely off! I even have paperwork to prove it! and they told me to take it back in to Karl Flammer ford to get it done right.. i called them and spoke to the a receptionist name Toni in the collision center and she started arguing with me and telling me that she doesn't have enough time to handle this right now and to call back on Monday and she might be able to talk to the mechanic then and that the manager Jim is not there and won't be back for a while because he is out for surgery , i actually dealt with jim prior to him leaving and he was and tried to be helpful but this lady was just rude.. i shouldn't have to wait and keep coming back over and over again for something that was supposed to be done right the first time.. they also didn't know or how to fix my light/tail light and sent me somewhere else to get it figured out and i had to take my car to a different shop and i paid for it and asked them to take of it like they said they would do and she asks me to call next week. bottom line is customers shouldn't have to come back multiple times to take care of a simple issue when it should have been taken care of the first time! i brought my car to you guys hoping you guys would do the job right the first time and this was not the case at all.. your mechanics installed the wrong head light twice!, didn't do the alignment right and couldn't even figure out a small problem with my tail light/break light and had me go somewhere else. and then when i call you guys to address the problem and correct it, you guys tell me you don't have the time or staff and to call next week! is this really Right?? being involved in an Accident is already stressful enough and you guys not doing your job right doesn't help the situation especially when you're billing everything to my insurance and then you don't do the work right! you've incurred me 4 days more of renting a car and hours and hours of my time and still haven't resolved the problem..I will call my insurance and have them switch me to a different body shop and i will never use or recommend you guys to no body! very poor service and customer service.. you guys don't deserve to be farmers preferred shops.. i will also address that to them!!!

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pbrown2002

20 de jun. de 2015

would like to say that when we went to the dealership the salesman we met was sean and right off the bat he just talked with us and let us look around and took a mustang for a test drive girlfriend loves them and im not a ford person .Then took a 2015 mustang for a ride i was very impressed on how it drove and sean thornburgh explained everything on the car and when said and done it was a deal but it was late and they had to wait till saturday to do singing they had our appt set up for saturday and when we arrived averything was set up and got in and done in no time i will say this i am happy to have went there they went above what i anticipated and looking forward to taking car there for service if that dept was as helpful as the sales dept and also steve from finace for a great and friendly experience

FS

Frank Schembs

18 de jun. de 2015

Our salesman Ted, was knowledgeable and friendly. Price was fair and I wasn't buying a Ford. It was a pleasant experience. The only negative was the showroom-sales office was not arranged well. Uncomfortable.

DW

Dennis White

17 de jun. de 2015

Best buying experience ever. From start to finish. No high pressure. The salesmen were great. The finance guy was awesome. I will buy all future cars from Flammer Ford!

LP

Louis Pappas

16 de jun. de 2015

Always helpful, thorough and in customers corner!!

NP

Nancy Phelps

10 de jun. de 2015

As always, service was efficient, courteous, and efficient. I

CD

Carolyn Donelan

10 de jun. de 2015

I wanted to purchase a Transit Connect. I searched on cars.com and some other car selling websites and found a listing for a Transit Connect at Karl Flammer Ford. Our salesman, Jeff Brookins, was absolutely wonderful. He answered all our questions, took extra pictures of the vehicle to send us, and worked with us to complete as much paperwork as possible before we drove to Florida to purchase our vehicle. (We live in South Carolina.) When we arrived, we did a test drive of the vehicle, signed some paperwork, traded in our current vehicle (we had sent a bunch of pictures and they had given us a quote before we even arrived), and were done in less than an hour. (Then we drove to a near-by restaurant recommended by Jeff.) An extremely efficient and pleasant buying experience. I highly recommend doing business with Karl Flammer Ford.

BN

Brett Newland

6 de jun. de 2015

Upon arriving at Karl Flammer I was greeted be one of there sales associates Doug who has to be the most honest salesman I have ever dealt with. He showed me exactly what I wanted and presented all the numbers to me so I could see exactly what I was paying for and made the whole car buying experience smooth and stress free. Thank you.

ES

Edward Shea

2 de jun. de 2015

As usual I used Rob Bender as my service consultant. In addition to an air filter, oil change and filter and an alignment I needed 4 new Michelin tires. Rob fixed me up with the new tires. The price of the tires was $120 less than the price recently quoted to me by Tire Kingdom. In addition, due to a promotion, I will be receiving a $60 rebate. Rob is the reason that I come to Karl Klammer Ford for service and to purchase new vehicles. Ed Shea

WV

William Ventrice

1 de jun. de 2015

We found a car to look at online. I went to Karl Flammer Ford and test drove the 2012 Ford Focus with salesman Doug Gerhardt. Car was the same price that was advertised online, no tricks. Went back 2 days later with my wife and purchased the car. The entire process, from shopping to financing was quick, painless and professional. We love our new car and will return to Karl Flammer Ford for our next purchase.

CB

Charles Brown

1 de jun. de 2015

Went in for an oil change at 9am and it took til 2pm to get out. I had them check a couple minor issues but they told me the car was done except paperwork at 1200 and when i showed up at1pm they said they havent started the oil change yet. When my warranty is up i will take it elsewhere.

JW

James Wallace

28 de may. de 2015

Just bought new Ford Fusion and they are great to work with. Everyone tried to make us happy.

KB

Keith Blackburn

26 de may. de 2015

I purchased my 2012 Ford F150 at the end of my lease and my salesman Rich Farah took very good care of me. He looked into all my options and when I decided to purchase my F150 he made the process very easy. The entire team as Karl Flammer Ford is great to work with.

MB

Marsha Bausor

25 de may. de 2015

The service was prompt and friendly. clean waiting area

J

Jeanene

22 de may. de 2015

Scott very professional and not pushy. Took time to explain all the functions. Everyone very professional and pleasant.

GS

Georgene Serrano

21 de may. de 2015

The dealership was excellent in their treatment of me after my Expedition was involved in an accident. I was so happy that my insurance company had already chosen Karl Flammer as my go to for repairs because I purchased my vehicle there and have it serviced there.

BH

Brian Hooker

13 de may. de 2015

Great service always. The Mechanic Nick Macaluso is the best! If he works on my vehicle it is done right. Can always feel comfortable knowing he work on my vehicle.

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Marianne

13 de may. de 2015

Karl Flammer Ford was the best car buying experience I've ever had. No one was pushy or obnoxious, just helpful and friendly.

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Mike H.

12 de may. de 2015

We had a very good experience buying a used 2008 Expedition. The day after we brought it home I found the passenger window would not go all the way up. Even though this was not covered by the 3000 mile/3month warranty Karl Flammer Ford repaired at not cost to me.

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Bob

11 de may. de 2015

Karl Flammer Ford is the best when it comes to service. Every time I go there they take great care of my vehicle.

MF

Michigan Ford Edge owner

7 de may. de 2015

Needed immediate service because leaving for home in Michigan in a few days. My tire light went on. Got appointment right away. They did full maintenance check of car while checking tire air pressure and rotating tires. Also identified four year old battery needed replacement soon. So they took care of it at this same appointment. Now that's great service and respect for the owners time. Mike Palermo, service director, is the greatest! Thanks all for making me feel safe for my trip home.

JP

James, Palm Harbor, Fl

6 de may. de 2015

This was my first leasing experience. Everything was fully explained to me and I was totally satisfied.

EG

Ed G

5 de may. de 2015

I have been dealing with Karl Flammer Ford for many years. So when my F150 needed to be serviced, I didn't hesitate to bring it to them. whether it's Sales, Service or Parts , their personnel are professional and courteous.

OA

Ordinary average guy

5 de may. de 2015

I had a tire rotation and oil change done as routine maintenance. They did an excellent job and we're done in less than 45 minutes.

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Jim

4 de may. de 2015

I had an excellent experience from start to finish. Everyone I dealt with was courteous and professional. The entire sales process was quick and efficient. I got a great deal on a brand new Escape SE - colored and equipped exactly how I wanted - with no hassling or haggling. I would certainly recommend Karl Flammer Ford to anyone in the market for a new Ford or used car.

WP

William Pope

4 de may. de 2015

Went there at the appointment time and my car was worked on right on time.My car was ready in an hour.Coffee and donut and I was on my way.

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bbill

27 de abr. de 2015

Prompt attention upon arrival. Quick service with a great attitude.

J"

John "Escape"

23 de abr. de 2015

I was having my oil changed and serviced. Everyone was polite and helpful. They even had donuts and coffee. Total time in dealership was 45 minutes.

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gina

15 de abr. de 2015

I purchased a 2014 ford fusion. I love my car! Any car purchase is not fun but I got the best deal ever and the service is top notch.

NF

New F150

13 de abr. de 2015

Overall good experience at Karl Flammer Ford in Tarpon Springs.

DD

Daniel DesLondes

13 de abr. de 2015

The service advisor was so busy that she got a little confused as to what was to be done to the car. Do not thing the mechanic checked out all he was to do. Would I return? Yes, I think it was just a busy day.

SH

Suzy, happy camper

10 de abr. de 2015

Staff was very helpful and pleasant. Service done in a timely manner. Car running great!

TD

Thomas Devlin

2 de abr. de 2015

Jeremy was very easy to work with and the service was neat ,clean and affordable. Great job!

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Dave

1 de abr. de 2015

Excellent experience purchasing 2015 Ford Mustang GT convertible.

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Chuck

30 de mar. de 2015

I have driven cars for over 60 years and had been serviced over the same period. Rob Bender is the most professional knowledgeable and courteous service writer I have ever encountered..

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Sue Miller

29 de mar. de 2015

Rob Bender has handled my car maintenance since 2000 and I trust him. Always have a friendly experience at Karl Flammer Ford. Never like to hear the repair news, but feel fortunate with my 2002 Explorer with over 217,000 miles on it.

EL

Eric Lokey

24 de mar. de 2015

Some sandwichespecially in the vendor machine would be great. Rob Bender is the only one I deal with (Usually) we have a saying "In Rob we trust", He leads you to the best deal for you, and Never recode anything unless it's needed now, soon, or in the future. Kare Flamer Ford does 90% of our service and we have an 03 Ford Explorer with nearly 100 miles that runs like the day we got it!

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Bill Goodwin

23 de mar. de 2015

Always a quality experience when visiting the dealership for service or for purchasing.

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BCaton

21 de mar. de 2015

The service was excellent and friendly. Scott and Rick were both great and made the car buying process painless. Scott and I worked everything out before I even went to the dealership. Best service I have ever had at a dealership. No pressure, no attitude, and not a typical car salesman. Would recommend Karl Flammer Ford to anyone!

MP

Mike Pryor

19 de mar. de 2015

This was best buying experience I have ever had! Jeff Brookins was a very fine sales person!

JP

Jeannette Peterson

19 de mar. de 2015

It was pleasant and enjoyable. The staff was friendly and helpful.

D

Deborah

14 de mar. de 2015

I purchased my 2010 Fusion in 12/13 and my daughter bought her 2014 Focus from Karl Flammer in 9/14 due to my excellent buying and maintenance experiences. The purchase process is seamless and the sales staff go incredibly out of their way to accomodate their customers. Their service staff is professional and the prices are competitive, not the usual inflated horror stories that you hear about dealerships. It 's always a pleasure to visit Flammer. They know how to treat their customers!

RB

Robert Browsky

11 de mar. de 2015

A most "pleasant", relaxing car buying experience. Staff was most helpful and knowledgeable.

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JMA

28 de feb. de 2015

Good experience, no pressure sales. Salesman, Tom was very open and easy to work with.

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Mark

27 de feb. de 2015

Even though I was a few minutes late for my service appointment, a simple call to let Robert know I was late and he fully understood and told me on to worry and just get in safely. Well, when I arrived I truly expected to have to wait a while, but Robert took my vehicle right in and had the technician start on it immediately. I was in and out in under an hour. Excellent service representation from the entire service department.

FC

Fred C Anderson Jr

27 de feb. de 2015

I just stopped to look at used cars and bought a new Taurus. I didn't think I possibly afford this car but with the help of Doug Gerhardt and Jeremy Reger, they made it happen! They did it, not by pressuring us but working within our needs. Even the finance manager worked with us to get the best deal possible. Very Friendly StaffI would highly recommend to visit this dealership first before you purchase any vehicle!

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Rick

27 de feb. de 2015

Excellent customer service and service dept. Would recommend to friends/family.

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Fred

27 de feb. de 2015

I just purchased a new Taurus and it was the Best Experience Ever! No Pressure and the best deal I could find in all Florida

KJ

Keith J. Blackburn

25 de feb. de 2015

Every time I bring in my F150 Rob Bender makes sure my service work is done fast and gets me in and out and I know the work was done right.

WN

was not happy with countryside

20 de feb. de 2015

very helpful and pleased with service, technician was great Jeramy

ML

Martin Lodovico

18 de feb. de 2015

I was very pleased ,Mike Palermo checked me in on time. He saw to my needs and the service was done as needed. Every time I brought in my Ford Edge ,four times in all I had the same experience Pleased.

NS

nancy sholtis

16 de feb. de 2015

I came in to have my oil changed. It was due. While they had it they found two things that they took care of. it. It was a oil leak and they replaced valve cover gaskets, and oil filter adapter o ring.also found wire coating crumbling at the coil pack connection.. I never question his work I thing I have been going to Mr. Bender for many years. We have purchase 5 suv's from Flammer ford. So I trust him.

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AJG

11 de feb. de 2015

I just had my new 2014 Infinity Q60S in for some minor body damage repair. With all the options available to me, I always choose Flammer Ford for their professionalism, courtesy, and honesty. My new Ford truck gets serviced there, and now, so will my Infinity. You just can't beat this place for a comfortable, honest business.

A

Angie

3 de feb. de 2015

Our experience recently with Scott Gnong and the rest of the Karl Flammer team was outstanding! After shopping around at other dealerships for an Expedition, we decided to go to Karl FLammer. Scott was able to quickly locate exactly what I wanted and give me an amazing price right away that beat the competitor's price by a substantial amount...no need to negotiate! He and the rest of the Karl Flammer team made the entire car buying process as quick and painless as possible :-) From now on, we will be purchasing all of our future vehicles from Scott at Karl Flammer.

EL

Eric Lokey

3 de feb. de 2015

Great experience as usual having my 03 Explorer serviced to keep it in excellent running condition. Still get factory millage if not, better. Tech answer others involved gave excellent experience as usual, which is why you guys do anything major on it for us.

CF

Colin Fewkes

3 de feb. de 2015

My wife and I had a very pleasant experience car shopping, which tends to be a stressful process. The salesman, and finance person were helpful and receptive. The overall experience was positive!

DK

Darren Kwiek

2 de feb. de 2015

Very friendly. They always have me in and out rather fast.

WD

Wilbur Douglas

22 de ene. de 2015

Saleman took his Time find Me right F250 for Job.Service Mgr. take care of F250 like it his Own F250.Thank you Wilbur!!!

NF

Nancy Flanagan

21 de ene. de 2015

Rob is a great service rep. Missed the donuts. Irritating that you require 50 characters here.

WB

Wilbur Beck & Sharon Beck

21 de ene. de 2015

Rob has always done good been with him for about six or seven years he has always done a great job for us. Thanks Rob for the great job you do .

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Tom Tardif

19 de ene. de 2015

I have been using Karl Flammer Ford for getting three f150s and two mustangs. They are the best all around dealership that I have ever usedFrom the sales department actually Tom Sfero that I use to the the financial department to maintenance to parts to the body shop are so easy to use. They all are fantastic professional people.

TG

Thomas Guinan

18 de ene. de 2015

i always have a great experience with flammer ford

CT

Christina Tardif

16 de ene. de 2015

I had a rear spoiler installed by your body shop. They were so prompt in getting everything done and even washed and vacuumed my car. great job, car looks awesome.

LJ

louis j lucatra

15 de ene. de 2015

Excellent service and sales.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

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Tracy Wright

14 de ene. de 2015

My service adviser was Jeremy, He did a wonderful job in explaining what the problem was with my car and had it fixed before the time frame he gave me I was very impressed since the last few times before this I've waited much longer then I was told I would have to. I will request Jeremy from now on whenever I need to bring my car in.

VC

Valued Customer Best Advice Medicaid And Retir

14 de ene. de 2015

I brought in my 2014 Ford Fusion with a flat tire and in need of an oil change. Mike Palermo was professional, took care of me right away. He was friendly.

RE

Resha Elkins

14 de ene. de 2015

My experience at the dealership is always good. I've been going there for all the maintance for my car since k bought it. i just got new tires put on my car and what a difference it has made! Only negative thing is I think they forgot to remove the plastic off something when they installed the tires because I had to remove these long plastic things from under my car.

DG

David Graham

13 de ene. de 2015

They fixed it quickly, and had my warranty info in the system. All was good.

DE

Doreen E. Saccardo

13 de ene. de 2015

Rob Bender is my service rep and he always does a great job of getting my vehicle serviced in a timely fashion. All the other employees are always friendly and helpful. Thank you for everything. Doreen

JC

Jeremy Cashman

13 de ene. de 2015

2nd vehicle purchase from this dealer. First one was a F150, this one was the 2014 explorer. We couldn't be happier.

MS

Mike Sabol

12 de ene. de 2015

Very fast and courteous. In and out with my oil change in less than an hour.

GH

George Hilliker

12 de ene. de 2015

You have my address wrong... Forcing me to type fifty characters is absurd.

KJ

Kevin Johnson

12 de ene. de 2015

I appreciated the fact that they accepted my car for service without an appointment.

WW

Walter Wood

12 de ene. de 2015

Routine check-up on my C-Max. Everything went as expected.

PK

Patricia Katie Owen

9 de ene. de 2015

Wonder people who care about the customers and customer are comfortable .

JC

Janis Cooper

9 de ene. de 2015

First service since I purchased my new Ford. They took me right in, even though I didn't have an appointment. Staff was very friendly. Its nice when your treated the same after your purchase, as you were when they were trying to earn our business. 2 thumbs up!

VC

Valued Customer Intricate Management Services

8 de ene. de 2015

Always Take good care of me. We have purchased 3 vehicles from Flammer Ford and soon to add number 4. I know i can always count on Rob Bender and the staff to take care of my needs!

JJ

Jill Jackson

8 de ene. de 2015

I have a Ford Explorer and we love it. Neil Kaiser sold us our Edge and our Explorer. Both times he did a great job and made it easy to get into the new vehicle. When I go into the service department I am usually in and out quickly. Your waiting area is very comfortable too.

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Samuel Williams

8 de ene. de 2015

I've never had a problem dealing with Jim Archer. I've lease numerous cars from Karl Flammer.

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Rue Ann Furbish

8 de ene. de 2015

My C Max is the first hybrid so I had several questions. All of my question were answered to my satisfaction. The actions required on my car were completed in exactly the amount of time predicted. All the staff was very polite and helpful.Thanks a lot.

WA

William and Mary Urban

7 de ene. de 2015

The service writer was courteous and knowledgeable. The work was done quickly and to my satisfaction. Thank you, Bill Urban (a loyal Flammer Ford customer).

CC

Catherine Crescenti

7 de ene. de 2015

I had a nail in my tire and the service department looked at my car as soon as I brought it in. They patched the tire and I was on my way in about an hour. Service Dept. advisor Rob and Todd (who took my car into service and kept me informed of the repairs) were very pleasant and I was very pleased. I have a 2013 Ford Escape.

JN

Jerry Nolasco

7 de ene. de 2015

In my particular case, the service department went above and beyond in helping me resolve my problems with my 2013 F150 Limited. They were great! Thanks guys!It is unfortunate that the parent company (Ford) did not give them the right level of support (resposnsiveness) in helping in addressing my issue. If it were not for the efforts of the service department, my next truck would have been a GMC. But thanks to their (Service Department) efforts I will continue with FORD.

KD

Kaureen Duffy

6 de ene. de 2015

I work in a service industry where customer service is EVERYTHING. Your team is to be commended on their knowledge and professionalism. This is the first car buying experience where we felt the dealership was on the same side as us. Car buying can be very stressful for the consumer. Your team made us feel comfortable with the terms, the information and the extraordinary personal level of customer service. You guys are the Best!

MH

Mark Hunt

6 de ene. de 2015

Purchased a 2015 Escape. Service was excellent, second to none. Doug Gerhardt was the representative who walked us through the process of acquiring our first new vehicle purchase since 1999. I can tell you that we will return to Karl Flammer and have Doug Gerhardt assist us with all our future vehicle purchases.

MH

Mike Hojnaski

5 de ene. de 2015

some mis communication at first but mike the service manager worked everything out and resolved the problem.

JR

Joseph Ruthberg

5 de ene. de 2015

As usual, Rob Bender served me well and my 1993 Ranger 4x4 was serviced in a timely manner as I was in for an oil change, filter and front end lub. My only complaint is that there were no donuts.

ER

Emilio Riera

5 de ene. de 2015

Very courteous and pleasant (as far as car dealerships go)!

NG

Nicole Gilmore

5 de ene. de 2015

We are always satisfied when bringing our vehicles in for service. Thank you again for a great service experience!

MG

Margaret Grifka

4 de ene. de 2015

Having maintenance done away from home and everything was handled appropriately.

ED

Edward Duke

3 de ene. de 2015

The last Fusion I purchased was in 2006 and it was the best car I ever owned. Bought a new 2015 Fusion se because of it and am glad I did. Ford has done an amazing job with the Fusion. Quiet, Spacious, comfortable and attractive. I have purchased many cars over the years and was always leery of shyster dealerships I have had a bad time at. Bought both Fusions at Karl Flammer Ford and both were a pleasure. The staff spent hours with me test driving and explaining improvements to the new car and the whole car buying process was great. If your looking for a new car this is the place to come.

RC

Richard Cavileer

2 de ene. de 2015

Neal was extremly helpfull and accomodating in getting this deal done. He was as attentive after the papers were signed as he was before. This is the second truck we have bought from Karl Flammer Ford and am looking forward to many more purchases in the future.

FM

Frank Mccollister

2 de ene. de 2015

Smooth transaction. Good clean car. Found it online.

RH

Robert Hawkins

2 de ene. de 2015

Rick Tipton made the whole experience a very pleasant one. His knowledge and his "delivery methods" are very friendly and professional coupled with a generous helping of patience. I purchased another vehicle a couple years ago through Rick and came back to do business with him again. Turns out I'm familiar with a few of your out source vendors and they are all independently complimentary of Rick. When I'm ready to purchase my next vehicle I will seek Rick out again. Thank you.Robert Hawkins

AS

Adan Sosa

1 de ene. de 2015

Jeremy the service advisor has helped us twice and he is the best! Bob is also good and has helped us in the past. I have to admit the service center (outside of Jeremy and Bob) has not been great in the past, but since adding Jeremy it has improved 1000%. I will always look to him if we need future service.

VC

Valued Customer Empirica Enterprises Inc

1 de ene. de 2015

Outstanding! from the sales consultant to the finance manager it was the best auto buying experience I have ever had...

JH

Judy Heintz

1 de ene. de 2015

I bought a 2015 Ford Fusion and the experience was a good one. Ted wasn't pushy and he listened to what i wanted & didn't want and found me a car

J

John

1 de ene. de 2015

Service was quick and very courteous as always. They are always very professional.

SM

Scott Mauder

1 de ene. de 2015

All the people were friendly, as always. The only complaint is the wait time to get in and out when we had a set appointment. We understand there are multiple vehicles coming in and out also.Great job overall....Thank you all

JH

James Hix

1 de ene. de 2015

Quick service and was kept informed throughout the process

LJ

Lawrence Jensen

1 de ene. de 2015

the buying experience was very pleasant . the salesman rich was informative and low key .we were just starting to shop and this was the first stop we made . we were really unprepared to buy but Rich showed us how it was possible and itis a wonderful upgrade from the car we traded

HW

Helen Westberg

1 de ene. de 2015

Service was fast and efficient. My service advisor was helpful and courteous.

JB

John Bahr

31 de dic. de 2014

Robbie Bender was very professional and helpful resolving all issues in my Explorer.

CK

Carolyn Kuhn

31 de dic. de 2014

Always professional, courteous and knowledgable .....the best dealership I have ever dealt with for my cars service

SG

Solomon Green

31 de dic. de 2014

From the start I knew which vehicle I wanted. Chris followed my request to the letter and was very helpful in getting thing done in a timely manner! I could not have had a better service. Once my car was built, he followed it from the docks to the loading on to the train and kept me informed the entire time. The process went very smooth and that made me one happy customer!!

JT

Jana Tony Reidy

31 de dic. de 2014

Always quick to take my car and get to work. Always fast courteous and especially knowledgeable about what has to e done .

KB

Karen Bennett

30 de dic. de 2014

Always kind helpful people that go out of there way to help and get accomplished what I have come in for my car in a timely manner. Thanks Guys :)

TC

Thomas Cavagnetto

30 de dic. de 2014

I expected 2 things that didn't occur. I expected to make my next appt. and that you would have cleaned and vacuumed the car. Beyond that, the service was spot on.

KC

Keith Chase

30 de dic. de 2014

We purchased a 2012 Ford Edge, even though I am a GM man! My brother-in-law has a Edge, when they come to Fl. they usually want me to drive their vehicle. I liked their Edge so thought I would try one! Mack was helpful, but not pushy, which I liked. Mack kind of got stuck with us because of a slow money transfer, and insurance problems from out of state but he handled it very well! So far we are enjoying the Edge!! Thank you Mack. Keith & Cindy Chase

LS

Lawrence Sutkowski

30 de dic. de 2014

Very friendly and helpful salesperson. Rich was not at all pushy and allowed us to take our time as to which car and model we wanted. It took a couple of weeks to make up our minds, but no sales calls to us during that period.

RS

Richard Stenzhorn

30 de dic. de 2014

It is too soon to tell you about the service quality. I will tell you Mr. Esposito was very helpful and explained things well. Messrs. Bender and Bauer were also very courteous and helpful. Mr. Bender got me safely to your dealership with his advice regarding my overheating engine. I have no complaints regarding how I was treated. I do feel the rental car was a bit expensive. I am not familiar with rental car prices in Florida so the $224.00 was a surprise when I paid for its 6 day use. It sat in my garage except for a trip to the grocery store and two trips to a local restaurant. Cheers, Doc

KG

Karl Gracy

30 de dic. de 2014

Chris H provided excellent service. I would recommend him to a friend because he was very professional and put no pressure on us to purchase. His patients knows no bounds. As you can imagine a large purchase like this takes time. My next vehicle purchase will definitely be though him.

BM

Bill Meisner

30 de dic. de 2014

Jeremy did a great job and took care of me very well. Excellent experience!

VC

Valued Customer Master Lawn Care

29 de dic. de 2014

Excellent service as always. Rob Bender & the entire staff are great. Keep up the great work.

WB

William Brock

29 de dic. de 2014

The oil leak was quite readily corrected. My gas mileage is not what I had hoped for. This is not your fault.

RH

Robert Hagerty

29 de dic. de 2014

Great service that we can trust plus a good price.

ND

Nick Deluca

29 de dic. de 2014

The service department is great. Mike always does a top notch job!

GD

Gary Davis

29 de dic. de 2014

2011 Ford Explorer XLT, Jeremy was very friendly, helpful and courteous. It was a good experience. Even found the source of an air leak in a tire and repaired it.

CA

Charles Ankrom

29 de dic. de 2014

Everyone was very helpful, and the car was completed on time as stated.Thanks again for a business that runs with integrity, it is a rare thing to see in these times.

RT

Robin Tanis

29 de dic. de 2014

Always a pleasant experience working with Neal, very helpful with every part of the buying process, from finding a vehicle to delivery.

MM

Meri Mahlstedt

26 de dic. de 2014

Excellent service, found exactly the Expedition we wanted and delivered promptly, fixed minor tinting issue same day. Great buying experience. Thanks, Ted and Flamer Ford.

TS

Terry Staffier

25 de dic. de 2014

The Pit Crew are absolutely fabulous!! Though I wish some checking could have been done before the Service Rep started jumping the gun mostly stating that the battery was definitely DEAD. In my case, this was not the problem except for an attachment was placed there was not securely put back on tightly as orginally done. (I had a minor car accident (front end) which jiggled the insides of the motor and attachments which may have caused this item to loosen up.)Otherwise, professionalism was noted by ALL during this Holiday Season and the car is running much better now.Thank Karl Flammer Ford's experienced representatives all around. Great job!!

DH

Donna Hamilton

24 de dic. de 2014

service great.i like that I can make an appointment at my convenience

KD

Kathryn Dehmer

24 de dic. de 2014

Staff was very friendly. Service on my F-150 took no time at all.

DC

Dorian Canalizo

23 de dic. de 2014

Serviced my 2014 Ford Explorer. All service done well and in a timely fashion. Staff courteous and friendly.

MR

Mark Rupe

23 de dic. de 2014

The staff at the dealership were very helpful. They fit me into their schedule for an appointment. My appointment was for an oil change on my F150 pickup, and while the vehicle was there, they looked into a minor defect with a window switch. The switch was repaired during the oil change. Overall, the service experience was very good.A very nice touch for a service visit, that is already being incorporated elsewhere, would be a complimentary car wash on site as part of the service.

LB

Leon Becigneul

23 de dic. de 2014

The service was quick, friendly and professional. Work was done on time and with complete satisfaction. Thank You

BL

Brian Lumadue

23 de dic. de 2014

Found the model I wanted on the internet. Placed a call to the dealer and they helped verify that it was still in stock and we negotiated a fair price over the phone. Drove to the dealer, did the paperwork and left. Easy.I would recommend that Ford invest in some software to pre-fill all the forms so all I have to do is sign and drive away. There are a ridiculous number of papers that have to be completed. I've closed on homes faster than the car paperwork process.

AN

Arthur Nowak

23 de dic. de 2014

service was fast and will be back again when needed

SO

Steve Oakey

23 de dic. de 2014

The service was great, I had gotten some good info. for service on my next visit.

DK

David Ketchum

22 de dic. de 2014

Jeremy was and is always helpful with my truck. Glad he's part of your team now!! Been taking my vehicles to him for years

MC

Mark Christopher

22 de dic. de 2014

Sales consultant Ted Chronis did an excellent job locating and delivering an F-150 Lariat will the options that I desired. I appreciated his courtesy and would certainly recommend him to family or friends.

CK

Chrisanthos Kolettis

22 de dic. de 2014

My Ford needed an oil change and to top off the fluids in the car. Everything went well and the car is running very well. I have my smooth ride I always like. My car was serviced on time and by all the directions needed for my service. My leased ford is very important to me for my transportation. Everyone did there job in getting my car serviced and ready.Thank you!

GW

Gloria Wolfe

22 de dic. de 2014

I was greeted by Todd as soon as I pulled up. Did not have to wait, was sent to Bob who listened to my story about my car. Then Jeremy helped me after that. The service was excellent. This is where I will be taking my car from now on for oil changes, and any problem that should occure. Had a nail in my tire the first visit and Bob got a tire for me by the next day.

JS

Joy Stuiso

20 de dic. de 2014

Entire staff was very helpful and made sure our concerns were addressed. Service was great.

BH

Bob Hartwig

19 de dic. de 2014

I went in for an oil change and inquired about tires. They were on sale lucky for me and Rob Bender the Service Manager helped me out with the paperwork. You never fail to impress me.

TD

Terry Dutt

19 de dic. de 2014

Always fast and courteous service, Rob puts customer first plus he gave me a 2015 calander.

SA

Sharon and Daniel Gause

19 de dic. de 2014

with a good service advisor as MR. Robert Bender, this is the beginning of professional and knowledgeable customer service relations. Keeping in mine that each person at Karl Flammer Ford makes up the whole of the Flammer Ford experience

JZ

John Zakrzewski

19 de dic. de 2014

Great service! Rob is the best! Also sent our son there for truck service & he was very satisfied also.Very pleased with salesman Doug Gerhardt. He is very helpful and not overbearing. Makes buying a vehicle a pleasure.

WF

William Frasch

19 de dic. de 2014

Very satisfied with the service we have received with our Escape. Always friendly and courteous. Would definately recomend Flammer Ford to any of our friends.

JM

James Martin

18 de dic. de 2014

Rob took good care of my service needs, as usual, he saw that my oil change, etc. was properly performed.

VK

Virginia Koehler

18 de dic. de 2014

It was time for my 2014 Escape to be serviced. I was quickly taken in at the appointment time, and the wait time for the service was as expected.I trust Flammer Ford to do the job correctly.

PJ

Paul Johnson

18 de dic. de 2014

Leased an Escape through Chris Haddad and everything went like clockwork.

JN

Jason Naumann

18 de dic. de 2014

I was impressed with the speed and professional manner in which I was treated I will definitely send friends and family when they are ready to buy a vehicle the flammer family treated me like I was family .

DB

David Bess

18 de dic. de 2014

They provided good Service, but this survey is annoying

MS

Michael Stevens

17 de dic. de 2014

Edge....... I own 2; same year. Service staff and sales staff are outstanding!

PR

Paul Raffaelli

17 de dic. de 2014

Bob Wallace and Jeremy are excellent people to deal with...

DG

Dennis Gramz

17 de dic. de 2014

Service personnel were awesome. You have gained another loyal customer!

JK

Jerry Kurtz

17 de dic. de 2014

it was as good as it gets with a new car dealer and my salesman was great and a pleasure to work with tom sfra. was his name.take care and sale a lot of new cars. i liked the man in the service department that helped me when i did business there before i think his name was rob he was a great help.take care

VD

Virginia Dalton

17 de dic. de 2014

My experience this time was so much better than the last. It was more organized and the people were very friendly and helpful. I don't ever have to wait very Long and I enjoyed the donuts.

RW

Robert Wagner

16 de dic. de 2014

The salesman Rick Tipton & the dealership were all very pleasant to deal with & had no problems

FS

Francis Sharrow

16 de dic. de 2014

We purchased a Ford Escape SE and are very pleased with it.Sales staff are the most helpful without pressure of any place we've ever been.Scott, our sales person was beyond helpful as was Mack who hand delivered things we'd left behind in our trade in vehicle.Steve, the Finance mgr was friendly, kind and helpful also without pressure.We'd definitely recommend friends and family to shop ant Karl Flammer Ford.

CM

Christopher Mannoia

16 de dic. de 2014

Overall outstanding as always! Service was fast, professional, and well done.

JB

John Boudreau

16 de dic. de 2014

The service was very good, and always has been.I've always been totally satisfied with Karl Flammer Ford.

LL

Larry Langston

16 de dic. de 2014

Used my extended warranty to fix a problem...all went well. ThanksMy only issue is that I have to ask for Fox News to be shown on the TV in the waiting room...it should be set there permanently!!!

EC

Evony Crawfordpacheco

16 de dic. de 2014

The service staff is always helpful and pleasant. Our service advisor, Mike is great to work with. He makes sure that our repairs are done properly and on time. He even knows me by name. I have never had a bad experience at Karl Flammer. My car is always immediately serviced! I will never go to another dealership.

NP

Nancy Phelps

16 de dic. de 2014

My service writer, Rob Bender, was very thorough and helpful. He asked me very specific questions about what I wanted and called when a problem was found for approval. Excellent service.l

CW

Cora Watson

15 de dic. de 2014

The salesman was very nice and knowledgeable, very clean and professional looking lot inside and out, only concern was the night we made the deal I INFORMED THE SALESMAN MACK THAT THE PAYOFF AMOUNT WAS GOOD FOR 2 DAYS, WHO EVER WAS supposed to make the pay off on my trade in went over the 2 days I informed you guys about and now the bank says I had my trade in with informed me I have to pay the additional amount of$150.00 Im not very happy about that.This was not part of the deal I signed with you ...

JM

Joseph Moscato Jr

15 de dic. de 2014

I had just purchased my car less then 30 days. It was a certified car. I had to bring it in for service within 30 days which I thought was odd. I only purchased that car with that many miles on it because of the certification. When I picked it up there was grease on the carpet and side panel. I sent a picture to my sales person but have not received a reply yet.

RM

Robert Martin

13 de dic. de 2014

Jeff at the dealership took the time to explain all the workings of my new truck. All people I had contact with at the dealership were helpful and friendly.

DG

Deborah Ganley

12 de dic. de 2014

I already have recommended Flammer Ford to my daughter, who purchased a 2014 Focus in September.The buying process with salesman Scott is always flawless and stress free. Bringing our cars to Rob, our service advisor, for service is always a pleasure. Everything is explained and Flammer's service prices are competitive.

SF

Stephen Fogarty

12 de dic. de 2014

I had my 2005 Lincoln in for a 60,000 check and was very pleased with the service that I received. I have always found my dealings with your rep. (Bob Bender)to be courteous and professional at all times. thank you and Merry Christmas to all

JA

Jose Alemar

12 de dic. de 2014

Ok here we go, I owned Toyota/Honda/BMW and recently Porsche. Nothing comes even close to the service I get at Karl Flammer Ford. The service advisor is phenomenal, Robbie Bender is a keeper. I purchased a Ford Raptor in 2011 from this dealer and have been taking it there for service since. Robbie has a great disposition and provides effective service in a very friendly environment.

PK

Phillip Keefe

11 de dic. de 2014

Everything done in professional and timely manner.

PJ

Peter Jackson

11 de dic. de 2014

I have worked with Rob in the service dept. for the past 15 years and he has always done a great Job.

AR

Arthur Ruddle

11 de dic. de 2014

Karl Flammer Ford has been my automobile dealer since moving to Florida in mid-2001. Aside from purchases of cars they have been my service dealer 100%. The service technicians are top talents for Ford products. I have had nothing but 100% satisfaction with every aspect of my dealings with KFF.

BB

Brent Bautel

11 de dic. de 2014

Everything went great, good experience people were very helpfu, I wo recommend Karl Flammer to anyone. Great donuts and coffee, just a nice comfortable experience.

FD

Fred Dipietro

11 de dic. de 2014

Fantastic service. I don't think the Ferrari dealership treats and services their customers any better. You guys are the finest.

JW

James Wright

10 de dic. de 2014

Every one was helpful and nice. Merry Christmas and Happy New Year.

CD

Chuck Deignan

9 de dic. de 2014

it was fine -------------------------------------------------------------------------------------------

CD

Colette Delozier

8 de dic. de 2014

Rich Farrah is the best. Always treats us like we're his only customer. . .

RH

Ron Heckenbach

8 de dic. de 2014

You are much better than two other Ford Dealers nearby.

TG

Todd Gross

8 de dic. de 2014

The service performed was very quick after some confusion/incorrect information ahead of time with the appt request and service request details within it, which was submitted online.There seems to be ongoing issues with requesting appt's online and getting it scheduled correctly and at the time requested vs. calling to request an appt, which is inconvenient for customers who work long hours.Regardless, I can always count on Flammer service personnel after arrival for service performing the things I need at a fair price and explaining any issues in simple terms. In addition, I am consistently treated as a valued customer when I visit or talk via phone with the service dept, something I have not always experienced with other local dealers.

CS

Charles Swigart

6 de dic. de 2014

As this is my fist vehicle purchased at this dealer, I will consider another and have no reservations about recommendations. My Fiesta is a fun and we'll made car.

CR

Colleen Rutiri

5 de dic. de 2014

The experience was all professional and enjoyable- Thank you!

RF

Rebecca France

5 de dic. de 2014

Everyone was helpful and there was no pressure, A good offer and price.

ES

Eugene Sanson

5 de dic. de 2014

We purchased a 2014 ford f150 xlt. The service was great. The staff was very helpful our salesman Doug was wonderful he answered all of our questions & follow up. Doug is a great asset to your dealership. We purchased several trucks & cars from him.

CK

Chad Kenyon

5 de dic. de 2014

Tom made sure everything went smoothly from start to finish. Very happy with the purchase and the sales experience. I've already recommended Tom to several people who are looking for a vehicle.

DF

David Frayer

4 de dic. de 2014

Fast, friendly and courteous. Smooth and no problems

JO

James Osborne

4 de dic. de 2014

The brake light was not working. I stopped at the service department. The bulb was replaced under the warranty for a 2012 Taurus. I was on my way in 45 minutes.

RT

Rupert Terry

4 de dic. de 2014

never once had a problem with your service department

TW

Tim Walendzik

4 de dic. de 2014

Routine oil change & tire rotation. Rob Bender is always spot on, helpful and courteous.

AL

Adrianus Leerdam

4 de dic. de 2014

Chris was first class not your typical car sales manEverybody on the team was was very helpfulAnd I got a great car

CC

Chris Cambridge

4 de dic. de 2014

Had service performed. Rob Bender is always very helpful

RB

Robert Bender

4 de dic. de 2014

Staff very friendly and very helpful. Definitely will return

TH

Timothy Harwell

3 de dic. de 2014

I've been dealing with Rick Tipton for 15 years and have purchased 3 vehicle from him. Great dealership!!

RB

Rita Baker

3 de dic. de 2014

At this time I have no extra remarks everythng was fiind

GB

Gary Burns

1 de dic. de 2014

The service was excellent and my air conditioning was repaired to our satisfaction. It was a tricky problem to solve as it was hard to have the car do what we were telling them that it did till finally my husband took it down and the problem happened while he was there and today it was fixed. Now we are happy.

MB

Meredith Bray

28 de nov. de 2014

We purchased a non-Ford pre-owned vehicle, and a maintenance plan was included. The service staff has always treated us with respect and courtesy. We are comfortable having services performed pn all our vehicles at Karl Flammer Ford.

GJ

Gary Joanne Campbell

27 de nov. de 2014

Excellent overall, on time appointment. I chose to wait while the service was being performed, it wasn't long at all.

RB

Richard Burr

27 de nov. de 2014

I have three cars you guys take of all them great job

SL

Scott Levey

27 de nov. de 2014

Mike Palermo and the entire service department are great to work with.

GM

Gary Morris

27 de nov. de 2014

Very pleased with the service and representative. Quick in and out in a timely maner.

TR

Travis Rawls

27 de nov. de 2014

I am glad they gave me a ride home and picked me up in a timely manner. There was a problem with the brakes on my 2013 Ford F150 which they fixed covered by warranty. Extremely pleased with service.

HH

Harold Hedrick

27 de nov. de 2014

Need to more expletive about the warranty. Very deceiving. Other than that everything was ok.

CL

Carol Lilly

26 de nov. de 2014

Service staff are always helpful. They always schedule at my convenience. I never wait longer than an hour, usually less.

L

Leane

26 de nov. de 2014

We leased a 2015 Ford Escape. We've never leased before so we're taking a gamble that this option will work for us. We went to Karl Flammer Ford because its where we purchased our Mustang. We had such a great purchasing experience then we knew we only will shop at Karl Flammer Ford. We were right in coming back. Our Sales Rep Scott was friendly (not overly) and knowledgeable about Ford products. What was especially great us that Scott was not pushy. We explained what we wanted and he delivered in every aspect. Another bonus is that he only had to get final approval on negotiations once. No going back and forth, haggling, waiting, etc. We got exactly what we wanted and feel confident our Escape will serve us well! Thank you Karl Flammer Ford, we'll be back for another Ford..... Possibly an F-150.

BR

Bill Rilea

26 de nov. de 2014

Everyone was very friendly helpful my wife and I both feel comfortable dealing with them I think it's an honest business good service + a quality product thank you. Tom was like an old friend helping us shop.Bill Rilea

DS

Daniel Slyker

26 de nov. de 2014

Had a leaking tire. Got me in without waiting and out within the time promised. Price was fair. Everyone was courteous. Waiting room was pleasant and clean.

LH

Ludwig Hangley

25 de nov. de 2014

The staff was polite and helpful and the repairs were completed in a timely fashion.

AP

Althea Pashman

24 de nov. de 2014

A routine service... as promised in and out within an hour.

KD

Karen Delk

23 de nov. de 2014

Exceptional experience every time I have my truck serviced.Rob Bender goes above and beyond to see that I'm taken good care of! Thanks Rob :)

BB

Bruce Brown

22 de nov. de 2014

We bought a 2009 Ford taurus. We are very pleased with the car (so far).

TW

Tyler Whitfield

22 de nov. de 2014

I was interested in a specific vehicle and my salesman Mack Gange made sure my vehicle was ready and that my experience was as quick and stress free as possible! This was my first time buying a car!

BS

Bernard Salbuske

21 de nov. de 2014

I had my horn repaired. Everything works fine. Seemed like the service was quicker than expected, although I was enjoying my waiting time falling in love with the 2015 Mustang...

MB

Michael Brescia

21 de nov. de 2014

My Mustang was repaired and serviced promptly by your great staff.Thank you

GF

Gary Fahr II

21 de nov. de 2014

The service advisor, Robert Bender, was professional and courteous. I didn't have any sort of negative experience during my brief visit to the dealership. Whenever my 2010 Fusion will require service, I will return!

PM

Patricia Moore

21 de nov. de 2014

I recently had my vehicle in for some repairs. It now runs great. The staff was very helpful.

AP

Anthony Parker

21 de nov. de 2014

Had oil changed and replaced breaks and 2 rotors on my 2011 Mustang Convertible. Everything went very smoothly. No complaints at all.

M

Monique

20 de nov. de 2014

The staff was incredible, they went out of their way to help me, and made everything seem easy and stress free. Everyone was kind and extremely helpful. I was very happy with my experience and will most definitely do business with them again in the future.

SK

Susan Keilbach

20 de nov. de 2014

2012 Focus Hatchback. . .from the time I bought my used Focus to now, your dealership is the best. Really helped me get financed when no one else would & the hatchback is perfect for me. Service maintenance has been excellent & I am VERY satisfied with your Sales & Service Departments. Thank you.

JB

Jonathan Biltgen

20 de nov. de 2014

The entire staff was helpful and very knowledgeable.the service was great

A

Andrew

19 de nov. de 2014

Grear experience. Doug Gerhardt was fair and a pleasure to deal with.

BG

Bruce Grodhaus

19 de nov. de 2014

Robert Bender is the best service manager I have ever encountered. I brought my car in to put nitrogen in the tires. I had called; he said come right in. He is the best.Everyone at the facility is friendly and helpful....I call my Taurus the Batmobile due to the color and Robert laughs at my corny jokes.

AG

Aj Gisonda

19 de nov. de 2014

I love this place. Honest, professional, and FUN ! You can't say that about a lot of local dealerships. Believe me I know.

TM

Terence Mandilk

19 de nov. de 2014

I had a great experience with the purchase of my new mustang. Everyone there was very nice and helpful. Thanks again

JG

Jerry Gentz

18 de nov. de 2014

WE have been looking for two years for this exact car.. When we talked to the sales person he pulled the keys until we came over the next day.. The first offer on our trade in was low, but we were able to reach a common ground to make the deal.. We love the car ALOT.. Because the dealership did not take an out of state personal check we wired the money and the car was delivered to us the following day.. We live two hours away.. That is good customer service.. Next year I will be looking for a new truck.. We will give you the first chance to fulfill our needs.. Thanks for everything.Jerry

TK

Tim Ketcham

18 de nov. de 2014

I always get there nice an early. Very easy to get in with no appointment. I get my oil changes done there and they ate efficient.

LC

Linda Carter

17 de nov. de 2014

Staff was very friendly and helpful. Service was finished fast as promised.

VE

Vern Erickson

17 de nov. de 2014

the service was don't in a timely manner and as always the service manager was a very friendly person. always with a joke and doing several things at once and doing all seems correctly

TC

Terry Couto

17 de nov. de 2014

Rob and your service team did an excellent job on my sons mustang.

BM

Brian Moffat

16 de nov. de 2014

Tom Sfero was fantastic, from the moment I emailed him to begin the process to the day I came in to look at a 2015 Mustang similar to mine to the day I picked up my car and service after the sale. This was my first retail order and I was very please with Karl Flammer. I am so glad Charles Morris Recommended this dealership to me.

RO

Richard O'Hare

14 de nov. de 2014

Rob is simply the best at what he does. He makes you feel comfortable, inspires confidence and does the job right the first time.Mike Esposito was the assigned technician. It's a comfort to know that he worked on my car. He always does an outstanding job.

JM

Joseph Moscato Jr

14 de nov. de 2014

Doug was excellent and very patient with me. There was a little snafu at the end of the night with the computer system, but Doug and the finance manager were able to work it out and I was able to drive my new car home. I started with the service department in the morning with my old car and they were very polite and informative.

CL

Cecil Lemma Jr

13 de nov. de 2014

Took my car in with no appointment with dead battery. In about one hour got it back with new battery complete check up and scheduled service preformed. Thanks folks.

RW

Robert Wilson

13 de nov. de 2014

We leased a 2015 Ford Explorer Limited and are very happy with it. Doug Gerhardt was extremely knowledgeable and helpful in explaining everything to us. Service at Karl Flammer Ford is superb right from the signing of all of the papers to lease to the service received when vehicle is brought in for service.

KE

Karna Esry

13 de nov. de 2014

Low tire, again, but the service dept fixed the problem and I was on my way good as new. Thanks buys for your help.

KP

Kelli Plein

13 de nov. de 2014

Robert Bender Service Advisor was professional, helpful and honest. I will definitely return to the dealership for service on my Sebring as well as the F150 that I purchased from Flammer this year. A gal, though her name escapes me did my front brakes and was willing to stay to accommodate my going out of town the following day. She was professional, efficient and very timely. Thank you for all of your help and exceptional customer service to both of you.Chris, did a great job with my tires and diagnosis of my brakes. Thank you

CB

Craig Blackwood

13 de nov. de 2014

Great experience every time! I have a 25 year relationship with Karl Flammer Ford. From sales to service they do it right the first time. Thanks again for my 2015 mustang......Craig

HS

Howard Sobin

12 de nov. de 2014

Service was excellent with all parts installed as recommended by Lincoln

DS

David Spicer

11 de nov. de 2014

Mike Palermo did a great job with the service of my F350 SD. He answered all of my questions and addressed any concerns I had about the service interval.

SM

Stacy Merrill

11 de nov. de 2014

Purchased a '14 Expedition EL King Ranch. Ted was our sales guy and did an amazing job! Loved buying the truck from Ted!!! Would but another car from him in a heartbeat!!!

AK

Alicia Kopta

11 de nov. de 2014

My experience was fine. Short wait and confidence in the workmanship.

DG

Diane Givens

11 de nov. de 2014

Went to Flammer Ford because my Daughter and son in law told me they had a very nice salesman ,,Douglas G. ,, that helped themin buying there autos. Doug was very good at his job and Iwould send anyone I know to him. There names are Barb and RobertHampton. I bought an explorer.

EL

Edward Labonce

10 de nov. de 2014

service supv. were very efficient and serv tecs worked quickly and got me out of there in an hour--good service edw.j.labonce

JP

Jim Petrzelka

10 de nov. de 2014

very nice service personel. mike was wonderfull. service was quick.

SC

Sally Cinpak

10 de nov. de 2014

Other than the computer system being down my experience was GREAT! Doug Gerhardt and the staff was still able to deliver my beautiful car on the day that was promised. They were able to think "outside the box" in order to get the financing and paper work done. This is my 3rd vehicle with Doug Gerhardt and as usual I am extremely satisfied!!

KW

Kathy Winans

9 de nov. de 2014

very friendly staff. I purchased my vehicle earlier this year and your used sales manager went up and beyond to ensure I was satisfied with my purchases. He did not have to do what he did and I was impressed. Would recommend friends and family to this dealership.

KB

Karen Bennett

9 de nov. de 2014

Robbie was very helpful and so was the gentleman who was working with him that Saturday. Got right on what I needed, took care of my car and it has been fine since. Thanks fro all your help. :)

VC

Valued Customer Bay Area Home And Lawn Mainten

9 de nov. de 2014

We have had all our Ford products serviced at Karl Flammer Ford for many years. From diesel 350s to my son's mustang--always prompt, always delivered on time and they always stand behind their service and products. In over 20 years, we have never had a poor experience or outcome. Top notch service provided by the highly skilled and certified mechanics and the front line staff. Kudos to Rob Bender, Rick Tipton, Bob Wallace, Jimmy Flammer and the techs. Jim Richardson

TG

Thomas Guinan

8 de nov. de 2014

everything is always great, fast service knowlegable

SF

Steven Freeman

7 de nov. de 2014

Every quick and efficient And will be back with both our 2014 explorer and our 2013 F150

DH

David Hubbard

7 de nov. de 2014

Came in for service and after explaining my needs, Rob Bender exhibited his usual customer focused explanation of what the solution would be, what it would cost and how long the wait would be. Had another great experience that exceeded my expectations. The work was completed in less time than I had expected since arriving just prior to lunch time for service. The cost was exactly as estimated by Rob.

JT

John Tisdale

7 de nov. de 2014

I was in for service for my 1999 F-350 and as always Robbie Bender took excellent care of my problem. Every dealership in the US should take lessons in people skills from this man in my opinion.

MP

Mary Pomponio

7 de nov. de 2014

Scott was excellent and made buying my car easy and stress free.Along with everyone involved with the transaction.

PB

Patricia Byron

7 de nov. de 2014

service was great and as always a short waiting time. I have a 2013 ford escape and all of my recalls and service are done at Flammer. Also purchased my escape at Flammer too.

FB

Frank Bellizio

6 de nov. de 2014

I took my vehicle in for recall work and they had me in and out quickly

DR

Daniel Ryan

6 de nov. de 2014

Ford Escape. Rich was very helpful and presented a quality deal that appealed to us. So we now have a new Ford Escape SUV.

JA

Joe Abelleira

5 de nov. de 2014

Excellent service. Rob, the service advisor is always upbeat and eager to help his customer. It is a pleasure working with him.Joe Abelleira

SR

Steven Rebecca Jonas

5 de nov. de 2014

Mike Palermo did a fabulous job getting my truck in for service & updating me on the progress!!

PR

Paul Raffaelli

4 de nov. de 2014

Mike Palermo, Bob Wallace are awesomeRuss was a great hire.

SR

Stephen Reardon

4 de nov. de 2014

Service rep was very nice and work was done in a reasonable time

3G

3 G Air Conditioning & Heating

4 de nov. de 2014

Great service! Thanks for everything!! Will definitely recommend to others!

DT

Donna Taylor

4 de nov. de 2014

I love my Escape.This is the 3rd vehicle we have purchased from Karl Flammer.The sales reps are knowledgeable and the service techs. are pleasant and take care of the issues quickly.

RJ

Robert Jordan

4 de nov. de 2014

Great experience! Very informative. Willing to work with you according to your needs.

AG

Alan Gutberlet

4 de nov. de 2014

Rob Bender is always helpful as my service advisor, while this was just an oil change and tire rotation, it was done quickly; they had me out within 45 min.

BB

Beth Butler

3 de nov. de 2014

Not only did I have a GREAT leasing experience - now when I bring my vehicle in for its regular maintenance (that is part of my lease plan) I get exceptional service each and every time. This time Mike was my service advisor - very professional yet personable, and I truly feel like they care about every guest.I love my Ford Fusion - I can't imagine driving anything else (except the new 2015 Mustang if I were an empty nester and did not have car pool duty!!!).

HD

Henry Dehart

3 de nov. de 2014

We are still looking. Had a good experience overall.

LB

Lawson B.

3 de nov. de 2014

Chris Haddad was more than a pleasure to work with! Not pushy whatsoever. Chris is an extremely valuable asset to the Karl Flamer team. I would definitely recommend anyone to take their business there. Management was extremely efficient and treated me like family. My next truck will be purchased at karl Flamer Ford without a doubt. A+

BW

Blue Water Aquatics Inc

1 de nov. de 2014

Our business was looking to get two new Pickups. One F150 and one F250 Super Duty. Neil Kaiser, Commercial Account Manager,came recommended to me from another business owner. Upon first meeting Neil until we shook hands and he thanked me, he was nothing less than very professional and absolutely made buying two trucks at once as painless as possible. He arranged everything and we had no problems what so ever. I will be telling all my friends and business acquaintances to give Karl Flammer Ford a shot at setting them up in a vehicle. I will also tell them to make sure they work with Neil Kaiser as he was very professional and very helpful.

VC

Valued Customer C-tak Inc

31 de oct. de 2014

John Tsataros, was extremely helpful in setting a convenient time to do the estimate, schedule the repair and complete repair ahead of schedule. John also allowed the service vehicle to be stored until the following Monday. Pricing was very fair and turn around time was excellent

CB

Charles Bedell

30 de oct. de 2014

Excellent service by your personnel Thank you and have a nice day

JR

Jeff Raimo

30 de oct. de 2014

every one there is great they all work as a team if they don't know the answer they find out for you. always clean everywhere you look.

AS

Argiro Sourvanos

29 de oct. de 2014

2012 Ford Fusion. Your service was great and your service people where very helpful.

MA

Mary Anne Burns

29 de oct. de 2014

Rob Bender is always pleasant. Service on time and performed quickly.

LW

Lawrence Weissman

29 de oct. de 2014

Rob in service is a great asset to your organization

DP

Dorothy Paone

28 de oct. de 2014

As soon as I came in for an oil change on my favorite riding car there was some one to take care and write up service for me. Everyone was friendly. Yes and the reason I came for service this time , because I was taken care of so nicely before Thankyou for having such nice service .

MS

Michael Stevens

28 de oct. de 2014

Everyone very helpful. Appointment time that was made was kept.

DC

Dorothy Connor

28 de oct. de 2014

Staff was helpful but am distressed that parts are not here for the second recall for my Escape.

N

NPopa

28 de oct. de 2014

This is the way buying a new Ford should be. Chris Haddad and the entire Karl Flammer team is wonderful to work with and true ky appreciate your needs. I highly recommend stopping by if and when you're in the market for a new Ford!

RS

Richard Slack

28 de oct. de 2014

The guys were wonderful, the break room was fully stocked. Thank you

MH

Mariana Haux

28 de oct. de 2014

I have and am very pleased, thank you. From buying my car to having it serviced. Everyone is friendly and helpful .

JS

Joan Spies

27 de oct. de 2014

The problem our car was having did not sound common and was not easily repeatable so our service writer mike p. Offered to have the head shop foreman take a look at it. He spoke with us and he even took a drive with us to hear a sound and get all the details. Both mike and the shop foreman definitely took the time to help us out. Everyone that has helped us at Flammer ford has always been very professional and courteous to deal with.

DC

Danielle Cassidy

27 de oct. de 2014

Everyone was great. Rob Bender is an excellent manager.

DC

Dorian Canalizo

26 de oct. de 2014

Ford Explorer - Service was great as usual, This is a quality dealership with quality staff and service.

RB

Robert Bender

26 de oct. de 2014

great service , friendly staff, nice waiting area , car was cleaned when car was return to me ,service personal kept me informed on repairs on my truck thank you karl flammer ford

S

Shane

24 de oct. de 2014

The Karl Flammer Body Shop did an excellent job making my F150 look like new. I had some damage on the edge of the driver's door and they made it disappear. Their prices were the best I found in the area. I would recommend them for your future body shop needs.

RJ

Randy Jacobson

24 de oct. de 2014

Tale of two cities: My business is in Apopka, Florida. At this location, I used a Ford Dealership for the fast lane service. I purchased 3 F150s from the same salesman and have high regards for the sales service. I am able to always pay the invoice price-(friends and family from Donna Winslow-Mr Flammer knows Donna), etc. BUT when it comes to their service, especially fast lane, I have had farely poor attention. Although marketed as fast lane, I can seldom get in and the wait is long.Klammer- Excellent service, excellent attention. Your staff even gives me a time to bring the truck in on the same day. Excellent service and communication with Mike(service rep). Your dealership takes me into the service bay to show me any problems that need to be addressed. I will continue to visit Klammer for my service needs on this F150. Again excellent staff, no attitudes, professional.

RS

Roger Sjoberg

24 de oct. de 2014

Mike in service was great and everyone I talked to extremely professional.

LB

Lora Boston

24 de oct. de 2014

Location is convenient....our salesperson (Mack) was knowledgeable and helpful.

KB

Keith Blackburn

24 de oct. de 2014

My service writer did a great job getting me in and out with my scheduled maintenance on my F150. He was pleasant and very good to work with. He ordered a replacement visor for the passenger side and called to let me know it was in so I can call him back to get it replaced.

RT

Robert Tutunjian

23 de oct. de 2014

Excellent service always, friendly and knowledgeable employees. thank you for your service

TM

Timothy Morocco

22 de oct. de 2014

Tom was an excellent representative of your company. He is truly an asset and should be recognized for all his effort.

DN

Douglas Nelson

22 de oct. de 2014

Rob Bender is excellent and we are always confident in his knowledge with both our cars. He is an asset to Flammer Ford

DW

Denise Webb

22 de oct. de 2014

Service mgr got involved and successfully solved a difficult problem.

AW

Alyssa Wilborn

22 de oct. de 2014

I love Karl Flammer Ford dealership. You guys were so helpful after my car accident. Thank you

WM

William Miller

22 de oct. de 2014

As always a great service experience. Mike Palermo does a fantastic job.

DG

Donna Gaines

22 de oct. de 2014

We did expect some waiting time as we had to be fit in for our oil change. Also we were told we needed the tires aligned. The wait was not long at all and we were thankful for the alignment as we are driving to WV in Nov.Thank you to the Service Center for your special care!

HF

Harry Foster II

22 de oct. de 2014

AWESOME COMMUNICATORS BOTH BEFORE, DURING AND AFTER THE SALE!

PJ

Patricia Jadick

21 de oct. de 2014

My service advisor Rob was excellent and took care of my car with out me having to worry about not having a car to drive by giving me a rental car while my car was being fixed, or driving a car that was not safe to drive. I love dealing with Karl Flammer ford and would not hesitate to buy my next car there!

CT

Craig Tobey

21 de oct. de 2014

Extremely happy with the whole service at Karl Flammer

RP

Rosemary Perez

20 de oct. de 2014

very helpful. thanks a lot.when I decide to buy another vehicle I will come to flamer ford of tarpon springs.because tom sferois your best salesman.

RP

Richard Pottorf

18 de oct. de 2014

Good and quick service. I was not waiting all day.

DS

Deborah Slyker

18 de oct. de 2014

Although someone in the body shop made an error by overlooking a bent tie rod after an accident, the service department ad body shop found it and completed the repairs needed to get us safely on the road. Mistakes can be made, but it is how you handle them that make the difference between a one time customer and a customer for life...I am the latter! Staff was helpful and professional.

DL

Dana Lipsey

17 de oct. de 2014

EXCELLENT SERVICE FROM JIM IN BODY SHOP AND ROB IN SERVICE, AS ALWAYS. (THIS IS THIRD REVIEW.)

KH

Kevin Hill

17 de oct. de 2014

Tom was an awesome salesman! He is the main reason I bought the truck!

CM

Christopher Mannoia

16 de oct. de 2014

Always awesome! Friendly staff, efficient service personnel, quick service; a great experience,

HF

Harry Foster Ii

16 de oct. de 2014

F-150.....communication with Ted and Tom was terrific over about a month, but more specifically the last week just prior to sale.....very informative, and worked hard to respond quickly and courteously......both took the "salesman" out of the picture and made it feel like friends helping friends.

NS

Nancy Sholtis

15 de oct. de 2014

2007 Explorer, They always keep me informed if they find something else that I did not realize that some thing else was. The Tech Mr.Bender great knowledge of what is going on & informs the customer. The staff is always very helpful.

BN

Britney Nikles

15 de oct. de 2014

Rob Bender was excellent. He always stays so well managed, and finds the time to make time for every customer of his. I would recommend Rob to everyone. Mike was friendly and helpful too, he helped get my car checked in. Hopefully one day Mike will be as cool as Rob, but until then I'll stick with Rob for every appointment.

VC

Valued Customer Countryside Glass & Mirror Inc

15 de oct. de 2014

Transit Van high top HD extended. They had it in stock. Neal took good cre of me and gave a fair price on our trad in. He was new the product line. The purchase was fast and easy.

RS

Raland Shingler

15 de oct. de 2014

Our experience at your facility was very pleasant. Personal was very polite & worked with us to make a deal and at the same time was not pushing and putting pressure on us. We both like the FORD Escape. However, I have 1 dislike....the front seats are not long enough. I am used to sitting in a seat with longer seat length & the passenager seat is more contour around the back. Hopefully I will get used to it. Other than that....we love the vehicle.Thanks for making our trade decision easier than I thought it would be.Ruth

CL

Carl Leonardi

15 de oct. de 2014

Service was great. Thank you......................................

AN

Anthony Napolitano

14 de oct. de 2014

Because of the excellent service and fine quality products I am a return customer to Karl Flammer. I have used their service to maintain our 4th vehicle and am purchasing my second. I recently purchased a C-Max SE Hybrid and I love it! Keep up the great work, Rob, Scott and Chris.

VS

Vann Simmons

14 de oct. de 2014

My purchase experience was Flawless! I basically purchased the car sight unseen via the phone and internet. My sales person Jeff Brookins was very responsive, offered a detailed spot on assessment of the cars condition and was a pleasure to deal with. The finance manager Steve was very professional, expeditiously handled our finance app and had the paperwork all complete and ready upon our arrival. My daughter is enjoying her new car and dad was very pleased with how your company handled the transaction!! Great Job!!!

TS

Timothy Sleyzak Ii

14 de oct. de 2014

My Fiance and I purchased a Jeep Compass. The service from the staff was fantastic before we ever got to the dealership. My Fiance made an appointment to see this car and right away received informative responses. Upon our arrival we were immediately approached by the appropriate staff, welcomed in and everything was ready. We were nervous because of previous experiences at other dealerships, the staff quickly made us comfortable. We were working on a time limit and the entire staff was able to get us in and out with the car my Fiance wanted with no problems. We have already recommended this dealership to friends and family and will continue to do so. It's a wonderful family environment. Thanks!

JF

John Flaacke Jr

14 de oct. de 2014

2013 Escape. Routine service. Everything went well. Cashier was very polite and friendly.

TP

Thomas Prior

14 de oct. de 2014

ok I just don't like the tv station in the waiting room.

AZ

Aleksandra Zoraja Loveless

14 de oct. de 2014

My salesperson was beyond excellent. He worked with me to get the price I wanted and was out of there within an hour.

EN

Ed Niemel

14 de oct. de 2014

2000 Mercury Mountaineer staff and service was excellent . Will be back.

CB

Colette Bender

14 de oct. de 2014

Purchased Ford Fiesta and maintenance package. Dealer was very friendly but is no longer with the dealership. Always treated well when have come in for service.

SH

Stacey Hanson

14 de oct. de 2014

Scott and Rich were very helpful and informative about the product they were selling. There knowledge together sold me on the vehicle. I had researched many makes and models of SUV's from different dealerships and chose your Ford Escape by the way it handles and its features. Your sales people were friendly and knowledgeable, much more than their counterparts. That is what sold me on your product. I have purchased several trucks in the past with Scott as your salesperson but never a car. I am a Toyota person for the past 20 years. This is saying a lot for Karl Flammer Ford dealership.

DK

Darren Kwiek

13 de oct. de 2014

I have always had a very pleasant experience at your dealership.

CL

Christine Lesniak

13 de oct. de 2014

Robert Bender Is Excellent.Joe the Mechanic was excellent in explaining things to me as well

WB

William Brydia

13 de oct. de 2014

The service department check-in was fast and work completed went as usual.

PM

Paul Maxwell

13 de oct. de 2014

It was the best car buying experience I'd ever had. I originally visited your dealership to get my Mercury Marquis repaired but decided to trade up instead. Friendly efficient people, good price. I guess the only issue is the muscle cramps from all the forms that needed to be signed. Oh, one more thing. Its very very hard to read your domain name to a non-American clerk at the insurance company so that they could email the ID cards. Might I suggest you try purchasing KFFord.com as a web domain? I'm pretty sure no one else is using it.

PK

Phillip Keefe

13 de oct. de 2014

2012 Escape. Prompt service. Great facility with quality shop.

DC

Dennis Calora

12 de oct. de 2014

I purchased my F-150 from another dealership and when I would take it in for service, it would come back with grease on the carpet and steering wheel. When I brought it in to your dealership the service writer not only took care of my concern but also cleaned the grease locations for me. This was very kind and this convinced me to use your service department. With employees like this, you have earned my business.Thank you

VC

Valued Customer Standards Landscape Services I

11 de oct. de 2014

I feel your service staff went above the normal service. My truck was done quickly and any issues I had were complete. I saw there was plenty workers to handle the scheduled service and all the customers seemed quite satisfied. Thank you.

RW

Robert Wilson

11 de oct. de 2014

Excellent service staff. Appointment time was kept.

RL

Raymond L Toro

10 de oct. de 2014

I HAD A GOOD EXPERIENCE. I ALWAYS HAVE A GOOD EXPERIENCE WITH ROBERT BENDER.HE IS A VERY GOOD TECH.PERSON.KARL FLAMMER FORD IS BLESS TO HAVE HIM. YOURS TRULY RAYMOND L TORO

SN

Steven Novak Jr

10 de oct. de 2014

all very good at dealership the escape needs bigger gas tank ,,,,but we love it

RR

Roy Roe

10 de oct. de 2014

Very nice, found an oil leak that we didn't know we had,and fixed our car on the recall quickly.Very pleased with the service.

WP

William Perkins Jr

9 de oct. de 2014

Rich was a wonderful help and made sure I got into the right car for me.. His willingness and attention to my needs far exceeds experiences I have had at other dealerships. I will be sending others to this dealership! Bar far the best in the area

RM

Robbie Miller

9 de oct. de 2014

2008 Mustang GT purchased via internet sales and it was a great experience. Tom Sfero was extremely knowledgeableand a pleasure to deal with. The car was ready for me when I arrived and we were on our way. We were trulyimpressed with both the car and the service and greatly appreciate your help, thank you.

JB

John Boudreau

9 de oct. de 2014

The service was excellent as always. The staff is the best, and havealways treated very well. I will use Flammer Ford for any work thatmight have to be done on my F150.Thanks for the great service.

TW

Thomas Wilcox

9 de oct. de 2014

They did an excellent job they kept me informed on everything

BS

Barbara Stine

8 de oct. de 2014

2012 Ford Fusion. Very helpful but most important to me not pushy sales people

FE

Frank Emser

5 de oct. de 2014

Our buying experience was efficient, quick, honest and very satisfying. We would highly recommend Karl Flammer Ford to others.

AA

Alan and SandynChappuis

4 de oct. de 2014

Very helpful sales associate. Invested quite a bit of time with us before we bought our C-Max hybrid. Painless sale and delivery. Very satisfied overall.

BF

Barbara Frangos

3 de oct. de 2014

the guys there are always so so nice and friendly and helpful

LS

Linda Skidmore

3 de oct. de 2014

Service was exceptional as always. Courteous, kind and skilled service writer and technicians.

RB

Richard Brown

3 de oct. de 2014

Your staff is excellent! Ted Chronis is the only car salesman we want to deal with and Richard in the Finance Department is easy to talk with and very knowledgeable. This is our 3rd car purchase from your dealership and we referred two other people who ultimately bought their vehicles from Ted at Karl Flammer.

CM

Christine Marchel

2 de oct. de 2014

Everything went fine---love those donuts---service rep was very friendly. Did not have to wait too long--1 hour wait time

MB

Martin Beckwithbrown

2 de oct. de 2014

Always a good experience at KF happy to go the extra mile. Worth the longer drive to use you.

CD

Colette Delozier

2 de oct. de 2014

Rob Bender was excellent. Satisfied with his service and with Rich's sales. Will definitely be back for my next vehicle.

EA

Ethel and Tom Dzikonski

2 de oct. de 2014

Mechanic was great..part replaced and new part is working just fine, thank you.

JR

Jennifer Riggs

1 de oct. de 2014

The service was excellent and the staff was incredibly helpful. They offered me coffee and donuts when I arrived! Everything was covered under the warranty and they did a full maintenance job. Everyone made sure I was happy and well taken care of, even set me up with a rental car :)

LC

Leslie Cunningham

1 de oct. de 2014

We purchased an Edge SEL and love it. It was a lengthy process as we were evaluating several different SUV's before settling on the Edge at Karl Flammer Ford. Our salesman, Scott, worked with us throughout the process being very patient and helpful. He was excwllent.

JD

Jason Danler

1 de oct. de 2014

I bought a cpo F150 tremor from Neal Kaiser and I will say that was the easiest most pleasant experience I have ever had a dealership in 20 years of buying cars

DT

Daniel Travis

1 de oct. de 2014

2011 Fusion, Car great, Mac the salesman was very helpful. All i all was a nice expierance.

TW

Thomas Wheeler

30 de sep. de 2014

I WOULD HAVE RATED MY VISIT A 10 EXCEPT THAT I HAD TO RETURN TO THE SERVICE DEPT TO HAVE MY OIL LIFE RESET TO 100%. THE TECH WHO DID MY SERVICE HAD TO GET HELP FROM ANOTHER TECH TO RESET IT.

VC

Valued Customer Intricate Management Services

30 de sep. de 2014

as always, efficient, and professional. Rob Bender can always be trusted to be honest and get the job done.

MC

Mike Constantine

30 de sep. de 2014

I am actually, closer to 2 other Ford dealerships, but chose to have my work done at Flammer Ford. Having worked there previously, I knew I could depend and trust the workmanship and honesty. I have 2 Ford Focuses and plan to bring my other one there too, in the future.

AM

Anthony Masey

29 de sep. de 2014

What I liked most was the promptness of the service.

NS

Nicholas Sarnicola

29 de sep. de 2014

Jeff(Brookins) did a great job. His knowledge of the vehicle and info is what helped make my decision.

JP

James Powers Jr

29 de sep. de 2014

Saleman Ted was awesome and every one else was great!!!!

FW

Frieda Weeks

29 de sep. de 2014

I don't want anyone else to work on my Ford Escape. Y'all are the best! Thanks, Frieda

DL

Dennis Lane

29 de sep. de 2014

Ford Explorer. Service was excellant. Due to a computer problem my appointment was not in the computer but my service was completed promptly and efficiently. The staff was most accommadating,

JC

Janis Cooper and Travis Cooper

29 de sep. de 2014

I don't complain, I just take my business some place else. I bought a 08 and 09 mustang from you in 2008. I was not impressed with Flammer Sales or service. I took my service business to Ford of New Port Richey. They were great for the past 6 years. Rick Tipton is the reason I came back. He should be training your staff. After I bought the car, I told him the only reason I was doing business with Karl Flammer was because of him. He told me if I had any issues in the future, come straight to him. He eased my concern. Thank You Rick Tipton. Sincerely Travis Cooper and Janis Cooper.

LC

Linda Crowson

28 de sep. de 2014

I never fail to be amazed at how nice the experience is when I bring my Ford Escape in for service. And, not only am I treated with great respect and courtesy, I notice everyone around me is treated the same way. Flammer Ford has their service department running like silk. I so appreciate the special care I am always given especially by my service advisor, Rob Bender. P.S. I also like how clean the Ladies Restroom is kept. I am proud to be a customer of Karl Flammer Ford.

JD

John Dobbs

28 de sep. de 2014

Very happy with the whole experience. Tom Sfero was a great help.

JE

June Erdmier-Salen

26 de sep. de 2014

Doug Gerhardt is fabulous! From my first phone call to your Dealership, his responses were always, efficiently politely and professionally done. He was always there for the "customer" and not himself. Because of him I purchased a new 2014 EDGE SEL and am most satisfied. I am happy I chose Karl Flammer and will enjoy any future services for many years.

JK

John Knight

26 de sep. de 2014

Escape Titanium 2014Scott Gnong was very patient and helpful with all our questions and concerns. He's the first car salesman my wife has ever believed any thing they said. She even liked him.The more I drive this car the more I like it.It's hard to leave the key in your pocket when we approach a locked car, even harder when you want to start the thing.John and Jann Knight

RC

Robert Carroll

25 de sep. de 2014

The appointment was made by telephone at about 11:30 AM - it was for noon. I arrived at the dealership at about 11:50 AM. By about noon, I was in the waiting room and my car was on its way to the service folks. By about 1:15 PM I was informed my car was ready and that all of the service work was completed. I was told that I probably should rotate my tires every 5k miles or so which I will do.

SM

Scott Mauder

25 de sep. de 2014

We called one morning, asked if by chance we could get the Escape in for an oil change, your staff was most helpful, got us in, took great care of us, out the door at the time they said we would be done.Thank you all so much

CK

Carolyn Kuhn

25 de sep. de 2014

Your staff always does an outstanding job...they make the customer feel like their patronage is appreciated and valued. I have bought many cars from many dealerships but the service department of Flammer Ford ranks at the very top!

LC

Linda Callahan

25 de sep. de 2014

I brought in my new Ford Fusion Hybrid for its first oil change. Rob was great but I was a little surprised that I had to stand outside to wait to see him when I had a 10:30 appt..

KM

Kim Masson

24 de sep. de 2014

2011 EdgeService is okay. Intermittent issue not being resolved is irritating, but not the dealership's fault. Staff was as helpful as they could be.Outlet cover missing from outlet in waiting room could really hurt someone. That needs to be fixed, especially if it's a live outlet. (Near vending machine)

KE

Kevin Enke

24 de sep. de 2014

Ted, the salesman was excellent. Mr Reager the finance guy was very good. Bought a Escape Titaininum.

RS

Richard Seger

24 de sep. de 2014

2015 Explorer, service dept of trade-in where very helpful looking forward to doing business with them again. New car salesman Rich F. was the best, he really worked with us.

ZB

Zenopia Boyle

23 de sep. de 2014

Tom Sfero was wonderful. He answered all our questions we enjoyed his no pressure, relaxed attitude. Richard Reger was absolutely excellent in helping us with our finance concerns. He was incredibly knowledgable and extremely patient in answering all our questions. We enjoyed dealing with both of these gentleman very much.

CC

Catherine Crescenti

23 de sep. de 2014

service was for 2 recalls, completed in 1 hour and 45 min., everything was fine.

RG

Robert Gallup

23 de sep. de 2014

5 weeks ago we ordered a 2015 Ford Explorer through Doug Gerhardt. We have dealt with him in the past, in fact, this was the third vehicle that Doug has sold us. He is always truthful, honest and just a great person to deal with throughout. We couldn't have asked for better service throughout our purchase and dealings with Flammer Fords financial. They obtained a better loan for us then what we originally had established with another organization. Thank goodness there are still individuals that treat other individuals as real people.

RH

Robert Hagerty

23 de sep. de 2014

Honest and helpful. Service writer worked hard to provide a cost effective solution.

MB

Maurice Brown

23 de sep. de 2014

rob bender is the best. the rest of the staff pretty good too.

AN

Arthur Nowak

23 de sep. de 2014

Was fast and very professional, will be back again for service, thanks Art Nowak

JS

Jack Serota

23 de sep. de 2014

The routine service was quick, and easy! The staff are very attentive and friendly.

FK

Farida Kadiwala

23 de sep. de 2014

Tom tsefaro & Ted both are terrific,took v.good care of us & they are the best teacher & they have tremendous patience yo show mechanics of car.you are lucky to have both of them on your staff

EO

Emily Oberst

19 de sep. de 2014

I like that you can make appointment for service - this way avoids waiting. My service rep Rob Bender is always helpful and makes sure I have good service.

JS

Jill Sheff

18 de sep. de 2014

I have been to Karl Flammer Ford and had the pleasure of receiving great customer service on every occasion. I have been treated with respect and courtesy by Rob Bender, Mike Palermo, and most recently, Jim Masterson in the Body Shop. They have all taken care of my issues regarding my 2004 F150, on more than one occasion. Jim was very kind, considerate, honest ,and obliging. If I need or know anyone in need of Ford service I will be sure to mention Karl Flammer Ford.Thank you! Jill Sheff

LF

Lea Finestone

18 de sep. de 2014

I live in Pensacola, Fl and was looking for a preowned Honda Element with low miles. I had been looking online for several weeks when I located this one, 7 hours away. Ted Chronis took time, despite the heat, to call me from his cell as he did a front to back, inside and out, review of the car and described any paint nicks or scratches. He was patient and not high pressure. We purchased the car and had it delivered so I never saw the car until they unloaded it from the truck. It was exactly as he said and it has been the most pleasant car buying experience ever for me.

J

J.P.

18 de sep. de 2014

Service was a little slow, but the staff was friendly and helpful

VC

Valued Customer Bssm Tampa Bay Inc

18 de sep. de 2014

We loved Chis. Best service ever!! Everything was done with excellence.

GF

George Fallahee

18 de sep. de 2014

Service was very efficient, I was very pleased. I would return again

MP

Milan Pistolich

18 de sep. de 2014

Excellent Excellent Excellent Excellent Excellent Excellent

LD

Leroy Debra Smith

18 de sep. de 2014

2010 Ford Edge service for great no waiting and my car was service in a timely manner really glad I bought my vehicle from you guys thanks a lot for the great service

DJ

Don Jane Muller

17 de sep. de 2014

Service was done satisfactory and in a timely fashion

WB

Wilbur Beck

17 de sep. de 2014

Your service manager ( Robert Bender) did an great job in taking care of the service to my car.(as he always does) Wilbur Beck

GZ

Gordon Zegan

17 de sep. de 2014

I have the service contract on my 2012 F 150 and received excellent service every visit. My advisor, Rob Bender indicated there is one service left and it would be nice to receive a comp vehicle wash for loyalty. Thanks Karl Flammer and staff.

FL

Frank Lunn

16 de sep. de 2014

Rob Bender is your best asset at Karl Flammer. His knowledge of service is top notch. He seems to be able to solve any and all problems that come up. This is why I have been coming to Karl Flammer Ford for my service the last 15 years. I have 2 Fords and he always takes care of them both.Frank Lunn

RT

Randy Tennant

16 de sep. de 2014

Outstanding Service. Mike Palermo was courteous, polite and efficient. Our dealings with Mike as our service advisor for 3 cars has always been excellent!

VC

Valued Customer Salon 427 Llc

16 de sep. de 2014

Fantastic Products People & Service. This is our second ford product we have purchased from Karl Flammer Ford in Tarpon Springs. Thanks to the whole team!

JB

John Boyer

16 de sep. de 2014

We were looking to buy a Hybrid vehicle. Saw one we liked at a different dealer and decided to visit your dealership. We purchased a 2013 C Max. Only had it a few days, but we like it a lot. Doug (salesman) and Richard (finance) were excellent. Have to return today for a faulty back seat. It won't fold down. Hope nothing else creeps up.John & Lois Boyer

WW

Wesley Wood

16 de sep. de 2014

finally after almost 4 months i found the right vehicle, my 2005 escape. i love it. if it wasn't for super salesman Doug Gerhardt i might have bought elsewhere. he was the only sales person who took the time to check-in w/ me every 2 weeks or so. other dealers hounded and pestered me for about the first 2 weeks after i visited their dealership or website. Kudos to Doug and the rest of the staff at Karl Flammer Ford. You all should be proud to work there. I hope Doug's boss gets to read this, because i wanted to personally tell him about Doug's excellent, professional abilities. I already recommended him to my sister who is in the process of leasing a new Ford. Thanks again for making a stressful buying situation such an process so easy and enjoyable. i must have been a good customer since the financial man(sorry i forgot his name 3 free oil changes/tire rotation.sincerelyWesley S. Wood Sr.

SD

Scott Denney

15 de sep. de 2014

Has been great service so far. I bring My Ford F-150 and my recent Mustang purchase to your dealership to get service.Your team has been wonderful and very helpful.I appreciate the customer service.

RL

Ralph Lorenz

15 de sep. de 2014

The staff was very helpful. I really appreciate the loaner and everyone was friendly and courteous. I also appreciated the reminder about the roadside assistance, otherwise I would have forgotten. I am surprised that the issue ocurred on such a new car. :(

RP

Ronald Peabody

15 de sep. de 2014

We bought this vehicle as a result of the Drive One For Your School event at Calvary Christian High School. If it had not been for that event, we wouldn't have even known this car existed.

KS

Kevin Smith

15 de sep. de 2014

Great Job as always by the Service Department. Quick, Friendly, Professional Great Job.

CV

Christina Vitale

13 de sep. de 2014

everyone was very helpful and quick with the service. Thank You

LE

Lauretta Ervin

12 de sep. de 2014

We leased our Ford Taurus on May 8th of this year. Our first car check up was this past Thursday morning. Being our first time to find our way around we found everyone friendly and helpful as well. We truly were expecting to be waiting much longer than what we did. But you had coffee and doughnuts and tv to watch so that made time go very fast. We are looing forward to our next appointment in January. Keep up the good work.Rev. Dr. Lauretta E. Ervin

WW

Walter Wood

11 de sep. de 2014

Routine maintenance check on C-Max. Oil, Tire, & Recall items. I had an appointment set & everything was done in the time I was told it would be. Thank you.

BH

Bonnie Hamilton

11 de sep. de 2014

I have to say that Rob is the best!! He helped make sure that everything was taken care of with my car, including an issue I didn't think would/could be fixed. He was professional and polite at all times and kept me informed as to the status of my car. Please make sure Rob sees this. I appreciate everything he did. You all are great!!

PH

Patricia Hayes

10 de sep. de 2014

Came to add air to tires - ended up finding a nail and needed replacement tire.No appt. but it was handled in a timely manner. Everyone friendly and courteous!

JW

Jessica Weiss

10 de sep. de 2014

When I went to your dealership I new exactly what I wanted and you guys did that for me everyone was very helpful and kind in answering all of the questions that I had I would definitely go back and recommend someone here to buy there car

RE

Russell Emanuelson

10 de sep. de 2014

I now own my dad's truck and over the years have not had good experiences with the ford service in clearwater. I know of the Flammer family through my son's school and I was impressed enough that when I came to own the truck I would try the service out. So far I have used the parts dept for minor parts and the service just for oil changes. I don't mind the drive from clearwater for the good service. I do wish there was a price sheet for recommended service intervals. That would be a great help in knowing a base line of what to expect as I get close to those times.

DC

Dorian Canalizo

9 de sep. de 2014

2014 Ford Explorer. Always a pleasure to do business with your dealership!

TS

Tim Stacy

8 de sep. de 2014

My car buying experiences in the past have been less then pleasurable until now! Scott Gnong was very professional and listened to my needs and concerns. He didn't play the usual salesmen games. This was my 6th Ford product I've bought and easiest negotiation from start to finish hands down! I was in and out in no time. Scott will be my salesmen for life and I highly recommend him!! Keep up the excellent work and thank you for everything!!!

AB

Ashlie Brierley

8 de sep. de 2014

Rob was very friendly and helpful with my service.

KQ

Kimberly Quire

6 de sep. de 2014

I purchased my dream car, a 2014 Mustang in Deep Impact Blue this week. The service was outstanding! Ted and the entire crew were helpful and made everything very easy. I would definitely highly recommend your dealership and your great staff!

MK

Manuel Klimis

5 de sep. de 2014

You have the nicest two manager there that I have ever dealt with. Cheerful , caring and on the ball service. I trust them. That's why I come back again and again . I don't know the third one. Love the doughnuts!!!!

JP

Joe Perez

5 de sep. de 2014

Rob Bender always goes above and beyond to help his customers.

J

Jay

5 de sep. de 2014

Great to know they "ALWAYS" use Ford genuine parts. Also when topping off your oil levels and windshield washer fluid they use Fold oils and Ford concentrated washer soap. All these little extras are at no charge! Thank you

KB

Kim Beamer

4 de sep. de 2014

I was there for my regular oil change and also for a recall notice regarding the power steering. I was out prior to the estimated time given. The service employees are always very nice and helpful with my questions.

MJ

Marsha Jenks

4 de sep. de 2014

We brought a Ford Fusion SE. Service was a very nice experience with Mack Ganges. He was very personable and really cared and listened to our needs. Rick was also very caring and helpful.

DU

Donald Ure

3 de sep. de 2014

C-Max. Scott was very helpful in explaining all of the features of the car and how to use them.After 2 days of driving in the area I am averaging 40mpg and loving the car.

KE

Karna Esry

3 de sep. de 2014

My 2012 Fiesta windshield washer sprayers stopped working. Staff looked under the hood and found the tube was crimped by the hood hinge. After splicing the hose and correcting its position, all is back to working order. It took less than an hour to correct and I was on my way. Staff was very courteous and helpful. Service has always been great.

MH

Mark H.

3 de sep. de 2014

I brought my 2008 Focus in for the 60k mile service with Robert Bender and his crew. I was informed ahead of time that I would need to leave my car overnight due to some problems with the air conditioning system and Robert kept me informed of what was going on with the service. Unfortunately, I ended up getting sick and couldn't get in to pick up my car for several days, but Robert said not to worry and just get better. I went in to get my car the next week and Robert saw me and asked how I was feeling and put his hand on my shoulder in a way of showing compassion and care of his customers. Now, I realize that he sees many people in a day of work, but to remember someone that only comes in once every few months, that really shows how much he cares about his customers. I have also experienced the same quality of service with Mike Palermo when he was my service advisor. The service department of Karl Flammer Ford, as well as the front offices and sales department, are the best in customer satisfaction. That's why I asked to speak with the top person the day I got my car. Fortunately for me, I was able to see Meghan Flammer and express my satisfaction. Great job to everyone there at Karl Flammer. Thank you all.

KS

Kathy Sparks

3 de sep. de 2014

2014 Focus This is the 6th car I have gotten from Doug Gerhardt

CM

Christopher Mannoia

1 de sep. de 2014

The whole experience was great! I bought the car in Virginia in June, and this was her first service :-)

JL

Janet Landon

1 de sep. de 2014

other then a scratch on my rear window tint from your service man replacing the rear window motor you did a great job but my tint was scratched after it was installed by you during a repair.

KB

Karen Bennett

30 de ago. de 2014

I really appreciated all the time my salesman Jeff took with me and the finance manager also. Thank you everyone, love my new car!

SB

Sara Behring

29 de ago. de 2014

The bump shop was very efficient and obliging. I would recommend then to anyone.

BG

Ben Gasparini

29 de ago. de 2014

I had the Works oil change. The service was done promptly and the service manager even directed me to the ability for a rebate of which I wasn't aware.

MT

Michael Thompson

29 de ago. de 2014

Had new tires put on. They did good job

JR

Jacqueline Robinson

29 de ago. de 2014

I have leased and purchased several cars in the last 20 years from Flammer Ford. The last car I purchased was a Ford product, a Lincoln MKZ at the local Lincoln Mercury Dealer, which is now out of business. So where do I take my Lincoln for service? Karl Flammer Ford, of course! No worry there! My service agent is Rob Bender, always does a great job and answers all my questions & the work & waiting time is very timely. I am a FORD PERSON, never owned anything else!Sincerely,Jacqueline Robinson

EH

Elaine Hope

29 de ago. de 2014

Everyone was kind Attentive and helpful

CC

Carol Corby

29 de ago. de 2014

We purchased a Ford Escape SE..The staff was very helpful and courteous...Scott and Jeff..

MH

Margaret Haggerty

29 de ago. de 2014

My car was done quickly both shuttle drivers were very kind and Robbie is awesome!!!!

MR

Mark Rupe

28 de ago. de 2014

I purchased a F-150 pickup truck from the facility. There were no issues or difficulties at all with any part of the buying experience. Jeff Brookins was very helpful with the purchase. Everyone involved carried out the operation of the purchase very well.

BC

Bill Christy

28 de ago. de 2014

I have a 2008 F-150 that I will not take anywhere else when it comes to my service needs. Rob Bender is the best service advisor that I have ever encountered. I actually pass 2 Ford dealerships (CountrySide Ford and Walker Ford) to get to Karl Flammer to have my truck worked on.I have been to other service places & they do not compare to how you are treated at Karl Flammer. Whether it is they guys in the service bay to a lot porter...the service staff is GREAT. They make you feel comfortable and like part of the family as opposed to just another customer. This is my 4th Ford vehicle and I will never take it anywhere else for service.

JW

James Wright

28 de ago. de 2014

Thank you, I am happy with the new tires and the work done.

JR

Jessica Rodriguez

27 de ago. de 2014

Been to this dealership a few time, by far the Great Customer Service with Robert BenderThank you

GR

George Rosati

27 de ago. de 2014

very pleased with sales person & the deal that was made on the car I purshed

KB

Kristina Bates

27 de ago. de 2014

Service: excellent experience especially when compared to my service experience at Countryside Ford. Robert Bender was wonderful and I'll travel further to get my service from him now on.

DC

Dorian Canalizo

27 de ago. de 2014

Always good service with my Ford Explorer.

EW

Edward Ward Jr

27 de ago. de 2014

Mack. Gange was a great help and he knew the product and imparted the information well.

LM

Larry Mcdowell

27 de ago. de 2014

Rob Bender provides excellent customer service and quickly contacted us to let us know what they found that needed service work done on our Flex. We did a drop off on a Friday night and early in the morning Rob let me know what needed to be done and the cost. Additionally, I am very pleased with our Ford Flex and would purchase another one next time we need a vehicle.Check out was very quick.

JR

Jeff Roberts

27 de ago. de 2014

Rob Bender is always supportive and responsive and even mechanic came up to introduce himself and explain what he did to the car (brake work). Both very professional

PS

Patrick Scanlon

27 de ago. de 2014

Robby Bender is the best!

DD

Daniel Deslondes

26 de ago. de 2014

Received very good service and a ride back to my house really worked.

RL

Robert Lawrence

26 de ago. de 2014

Service is always good. Didn't have appointment this time, they took me anyway. Full service with a $10 rebate. Only bummer is, i need all 4 new tires. Ouch! pricey. Maybe next month.

CI

Chuck Innocenzi

26 de ago. de 2014

I have been coming to Karl Flammer ford with my Harley Davidson F150, for about 12 years. I feel I have always been treated fairly.

JW

Jeffrey Wilson

26 de ago. de 2014

2014 mustang service was excellent Chris Haddad and the rest of your staff went above and beyond to help me .

VC

Valued Customer Rwh Construction Services Comp

26 de ago. de 2014

Rick Tipton was very helpful and easy to deal with. You had the trucks we were looking for on the lot and the pricing was where we needed it to be. We financed through ford credit(1st time)and Rick walked us through the process with ease, even brought the paperwork out to our office for the final signing. Great job! We look forward to future business with Rick & Flammer Ford.

NS

Nancy Sholtis

26 de ago. de 2014

I have a 2007 Explorer & from day one I have been bring it to Flammer Ford. have bought 5 explores & they all where bought at Flammer Ford. So I would say Flammer Ford is doing a graet place.

LH

Louis Haseley

26 de ago. de 2014

Service was performed efficiently and in a timely manner.

DS

Dominick Scannavino

26 de ago. de 2014

All my services have been done at the dealership. The staff is cordial and extremely helpful, I would recommend Karl Flammer Ford every time.

RW

Robert Wilson

26 de ago. de 2014

The technician greeted me immediately and the service from that point was EXCELLENT.

IP

Impact Pest Elimination

26 de ago. de 2014

Count on Neil to get the job done quickly and efficiently.

KK

Karen Kennedy

25 de ago. de 2014

always a pleasant experience

ED

Ernest Dinardo

22 de ago. de 2014

As usual the service was excellent, my wait time wasn't very long !

KM

Kim Masson

22 de ago. de 2014

I came in with no other ride and three kids to wait with. Everyone was very kind and willing to work with me. I sat there a while, but it was worth it.

FB

Frank Bellizio

22 de ago. de 2014

I had punctured the side wall of the tire on my vehicle. When I came in the tire was not in stock and the dealer in Port Richey had one but would not allow you to use it. Rob had a tire shipped in from out of state, and by the next day I was on the road again. The Rob asked me if I had purchased the tire road hazard protection when I leased the vehicle, I did not remember it as part of the maintenance package that came with the lease. I don't remember Chris (salesman) asking me about it but it is a good idea with the cost of 19' tires for customer purchasing or leasing vehicles with large custom wheels. I suggest that you tell all sales people to push this protection.

ED

Ethel Dzikonski

22 de ago. de 2014

Our vehicle serviced was a 2012 Edge. Service was great.Thank you.

CV

Charlene Van Bemden

21 de ago. de 2014

Very patient salesman

BS

Brett Stophel

21 de ago. de 2014

They found a defective brake pad which they promptly replaced.

FD

Fred Dipietro

20 de ago. de 2014

As always everything was perfect. Fast, friendly and Mr.Bender jumped thru hoops. I enjoy bringing my Ranger in because everything is clean and the waiting area is relaxing. Very professional. My truck is well taken care of.

TO

Tara Oyer

20 de ago. de 2014

Mike was helpful and thorough.

SB

Sebastian Bochenski

20 de ago. de 2014

I was taken care of not long after being there, everyone is nice, and the work was done great and in good time.

AL

Al Lefebvre

20 de ago. de 2014

easy to schedule appointment, professional and quick service

PK

Patricia Kennedy

20 de ago. de 2014

Service was done in a timely matter! Thanks to Robert Bender!

M

Mooseman

31 de jul. de 2014

Third vehicle bought here. Always nice and friendly sales staff ( Especially Jeff Brookins ) Jeff the sales manager etc. I know they are in business to make money and I am sure they do however they seem very fair and up front with what they are doing. I did not feel like I needed a shower when I got home like I did with the last dealer in this area that I bought from. Straight up no nonsense approach to the deal.

B

Bob

29 de jul. de 2014

This place is a great place to buy a car. My sales person Jeff Brookins was the absolute best! I highly recommend them.

HF

Happy Ford Owner

29 de jul. de 2014

We traded in a 2006 F150 for a 2014 F150 with Ecoboost (needed extra towing capability). We started the process by taking our 2006 in for some major repairs. The service department was exceptional. They stayed in contact with us along the way, capped the price of repairs even though I'm sure the effort went above and beyond, and got the truck humming along again. We ended up trading it in, which leads into our sales experience. The sales team was second-to-none. We were fortunate to have a great salesman (Scott) while also being able to obtain some valuable insight from the Sales Manager (Jeff Swift) who pointed us in the right direction. By the time the sale was complete, we had also worked with Ted C. (master of all electronics), the used car manager, and a financial wizard (Rick). Not one bad experience in the entire process. Highly recommend this dealership!

L

larry.lasseter

26 de jul. de 2014

A spark plug broke deep inside the head of the engine of my truck. On the recommendation of a friend I went to Flammer Ford. Rob Bender called and told me it was repaired and due to his courteous demeanor I authorized additional work. I went to look at new trucks with no intention to purchase now and met Scott Gnong. Over the next couple of days I searched the internet for trucks and spoke to several salesmen. I returned to Scott and told him what I found. Instead of being pushy he simply gave me options. Jeff Swift was very friendly and gave me additional technical advice that led me to an F150 FX4. After purchasing over a dozen vehicles over the years, I had given up on anything but a grueling car buying experience. This purchase was actually enjoyable due to Scott guiding us and asking others on the staff to help us out. I recommend not only Scott but also Flammer Ford as a dealer that will help you buy a vehicle instead of just selling you one!

K

kenack

18 de jul. de 2014

I have bought 4 trucks from this dealer and referred many more people to them and we are all extremely happy with their professionalism, pricing, and low key sales approach. Service is quick and is fixed the first time. I couldn't ask for anything more out of a dealership.

A

AWA

16 de jul. de 2014

I used to love this dealership for a number of reasons: Friendly personnel, Accommodating, Knowledge, special attention to the customer, going out of their way to make things right - all of which ceased to exist on my last visit. That's really all it took to chase me out of there and seriously consider never going back even though my vehicle is still under warranty! I don't know if the service representative/manager was having a bad day or what. I can tell you that he was not my regular service advisor as my regular service advisor was unfortunately out sick. Didn't really seem to care too much about assisting me, listening to me, and I felt he was belittling me. Right now, even though my truck is under warranty, I am having it serviced elsewhere. This dealership couln't even find a major problem in the front end of my truck, but we had no trouble finding the problem at another shop. I'm even purchasing new tires elsewhere instead of the dealership & they are being installed as I type all because the advisor wouldn't listen to me and thinks I am one of those people that can be taken advantage of. So, basically they lost a sale or two as I am having brakes done as well. All because of the actions of the service advisor/manager. He came off as kind of rude, & belittling (like I mentioned earlier), and did not seem to care or listen very well. I TOLD him what I did NOT want, yet he did it anyway. Then he tried to charge me $100 JUST TO LOOK for a problem while up on the rack. Ridiculous. I hated being there.

NR

NICE RIDE AND RETIRED

15 de jul. de 2014

ORDERED MY NEW 2015 EXPLORER SPORT FROM KARL FLAMMER FORD, TARPON SPRINGS. WAS PLEASANTLY SURPRISED TO TAKE DELIVERY A LITTLE EARLIER THAN EXPECTED. SCOTT KNONG WAS A GREAT SALESMAN THROUGH THE ORDERING PROCESS AND KEPT ME INFORMED DURING THE WAIT FOR PRODUCTION. I'M VERY HAPPY WITH THE VEHICLE, VERY WELL MADE AND SUPER QUICK. I PREVIOUSLY HAD A F-150 LARIAT WHICH I LOVED AND WAS HARD TO GIVE UP BUT I MADE THE RIGHT DECISION TO DOWNSIZE WITH ALL THE LUXURY OF THE EXPLORER SPORT. EVERYTHING WORKS PERFECT FROM THE PREMIUM SOUND SYSTEM TO THE VOICE COMMAND NAVIGATION AND NOT TO FORGET, THE A/C SEATS! IF YOU'RE LOOKING AT SUVS, BE SURE TO CHECK OUT THE EXPLORER SPORT, YOU WON'T BE DISAPPOINTED!

D

dcanalizo

13 de jul. de 2014

My first service visit was very enjoyable. Everything went smoothly. All staff was professional and attentive. I was out within one hour. Continental breakfast included. Great job.

S

Shelsworld

5 de jul. de 2014

We had a wonderful experience! Thank you Scott Gnong for going above and beyond for our family. We will definitely be back in the future! Thank you also to Rich for the assist in the delivery of our vehicle. Both gentlemen were professional and helpful!

S

southpaw51

19 de jun. de 2014

Words cannot appropriately describe the experience of either purchasing an automobile from Rick Tipton or the quality of the service delivered through the service department- Rob Bender and Bob Wallace. Great, fantastic, unbelievable do not do this organization justice.They go above and beyond to communicate and ensure satisfaction. Best dealership in Tampa Bay.

D

dpspicer

4 de jun. de 2014

Ted and the sales staff at Flammer in Tarpon did a great job with my deal on a new F350 Crew Cab. The price was the best that I found in a statewide search, and they gave me the most credit for my trade in. The buying process was quick and painless :) I would highly recommend contacting Mr. Chronis if you are in the market for a new Ford. In addition, Jeff (the sales manager) and the finance team worked very hard to expedite the sale, and I am quite satisfied with the way they treated me. Kudos to the sales team. They should be commended by the executive staff!

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ttouchton

30 de may. de 2014

Another superb service as usual! Definitely Rob Bender is the BEST of the BEST! Always service with a smile and gives that personal touch that makes everyone feel special. It keeps me coming back. I have to say though, today service was even more so extraordinary, along with getting an oil change, replacing air in the tires with Nitro and installing a front license plate done by Julio Rodriguez, who did an exceptional job, Thank YOU Julio, I also had my vehicle detailed by Pat. The quality of the detail was totally Awesome, looked like a new car both inside and out. But what was even more Awesome is when I got in my car to leave, I noticed 2 5$ in the cup holder. A feeling of great gratitude came over me, like WOW, how amazing, this doesn't happen too many times. It was very heartwarming!! I looked for Rob, but he wasn't in his office, so I headed back home and called him. I asked who was the person who found the money and he told me "Pat was and he called me to tell me he found it and I asked him to just place it in the cup holder". I expressed my extreme surprise and deep appreciation and ask for him to please pass it forward to Pat. Thank YOU Pat for your true honesty, integrity, professionalism and superb workmanship!! Many Thanks to Everyone!Teresa Touchton

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dcanalizo

26 de mar. de 2014

Customer Service was excellent. Car was delivered in a speedy fashion. Financing was quick and easy. Given a great price for a great vehicle.All staff was professional.

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Lelly

3 de mar. de 2014

My wife booked the 2012 focus in for a parking break repair for 8 am on a Saturday, what a waste of time, parked the car in the line and stood in a queue for 20 mins while any one in front that didn't have an appointment was served before me, mentioned this to the service rep and got a whole lot of attitude , poor service as well, left without getting repair done while the service rep still shouting at us, disgraceful service dept , shame on you karl flammer ford , this will be the last new car I will buy from you..

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kowensby

23 de feb. de 2014

My first experience with this dealership was in October of 2013. It was extraordinarily great; I told my friends at work that it was wonderful. My experience in February of 2014 was the exact opposite. The interior hood release was broken, so I took it in for repair. I arrived at my appointment time (7:30 am) and was ignored for 10 minutes. "Service" individuals walked all around me, yet no one asked if I had been helped. One individual stated "they are coming in droves today". Nothing like hearing that to make a customer feel like she is an annoynance rather than a valued customer. When I finally found someone to help me, my "service advisor" was rude, even suggesting that I had abused my car resulting in the broken part. Despite being a previous customer, my name was spelled wrong, making it difficult to find my reservation for service. After 2 1/2 days, the appropriate part finally was acquired and my car was released to me. The windshield wiper fluid had not been replaced as I had requested. The car was dirty. At least I wasn't charged, for the repair was covered by warranty.Will I return? Maybe, but only for the convenient location of the dealership. At least this time, I know to expect poor service and won't be disappointed.

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MustangFever08

7 de feb. de 2014

I contacted Karl Flammer Ford through their internet sales and had a great experience. I was also dealing with two other dealerships trying to get the best deal for a 2014 Mustang Premium. Tom, my sales representative, responded quickly and with answers to my emails. He would, on average, respond to my emails within two hours of sending them, which was beyond helpful! We were able to come to an amazing deal! Upon arriving at the dealership (which was a 3 hour drive away), I was able to test drive the vehicle. I immediately fell in love and finished all the paperwork. Richard, their financial manager, was amazing. He answered all my questions, spent the time to go over all my options, and was able to get me a fantastic deal. Paperwork was quick and painless! I would recommend Karl Flammer Ford to all my friends and family. Their customer service representatives called a week later to make sure I was still happy with my purchase and asked if there was anything they could help with! I LOVE my new Mustang!!

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Kathj

6 de feb. de 2014

I found the sales member and financial members to be Respectful, informative and no game playing. I was able to get down to business wo too much back and forth negotiation

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Big Mistake

6 de feb. de 2014

I was looking to replace a Ford that was totaled when I was hit by a drunk driver. My Insurance Company told me that my car is what saved me during this violent accident. My internet search brought me to Karl Flammer Ford, although they were over 3 hours away from me. Tom Sfero was a perfect salesman. No pressure, no hassle, friendly, very helpful, and respectful. I have to admit I did not purchase this vehicle from Karl Flammer Ford, but bought an identical vehicle from a neighboring Ford dealer based only on color combination. When searching for a specific used vehicle, that is usually something you have no choice of. The color they have, is what was traded to them. It just so happened another dealership had the same vehicle in the color combination that I originally had, so that is what my purchase choice ended up being based on, exterior and interior color combination. Tom even emailed me when the vehicle I was considering was sold to inform me of the sale. Then I had a follow up email from Meghan Flammer asking what they could have done differently to had earned my business. No answer was NOTHING! My decision was based on color only. With that being said, I was so impressed with the internet treatment by Tom and Meghan that I felt it necessary to at least thank them with a positive review and to let others know not to be wary of internet sales on a vehicle. I would highly recommend Karl Flammer Ford and their internet department.

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golfing44

24 de ene. de 2014

We have been a customer of Karl Flammer Ford since 2002, and have had all our service work done on our 2002 Thunderbird and our 2013 Edge. As always every body there have been friendly, courteious and genuinely appreciative of our patronage. I always go into the show room to talk to may salesman Doug Gerhart at each visit. I did so this time, and also requested to speak to Mehgan Flammer which I did. She not only came out of her office to meet me, but spent probably 10 minutes chatting with me on a variety of issues, as well as the dealership and Ford cars in general.We really like dealing with Flammer, as it is a smaller dealership, so the feeling of being not only a customer, but part of the gang is awlays prevelant.Thank you to all for taking care of our service needs, and rest assured our continued patronage will be for many years to come.Sincerely, Ted and Marci Paige

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Gaubywil

7 de ene. de 2014

I have driven Ford and Lincoln autos and trucks for the past 30 years. I have had relationships with dealerships up and down the east coast, PA, MD,SC and Florida. By far, Karl Flammer Ford team is by far the best to deal with and the best in pricing from buying the new car to and to have that auto serviced correctly.Doug Gerhardt is the only person I will buy a car from and Rob Benders service team is the only techs that will touch my fords. I even ask Rob for advice on vehicles when I buy.I would also like to give kudos to the finance and new car manager that makes the buying experience a pleasant one.Thank You, Thank You, Thank You.William And Barbara Gauby,Palm Harbor, Florida

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dromero10

28 de dic. de 2013

I actually went in to get the oil changed on my Ford Fiesta that I had bought from Karl Flammer Ford through Doug. After it was serviced, I talked to Doug and he knew that I was not satisfied with the Fiesta, so he showed me other options. I loved the Edge and he made the buying process very easy the second time around, also. Kudos to Doug and the service dept. and the finance dept. They all do a great job.

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lynenj

25 de sep. de 2013

Flammer Ford is an exceptional dealership. I have utilized their service department for periodic maintenance and repair for 4 years. When it came time to purchase a new vehicle, there is no other place I considered. My sales representative, Tom Sfero, was professional in the extreme, kind, courteous and caring. The ordering and purchasing process was smooth and he was even able to expedite the process by getting Ford Truck assembly to place a high priority on the manufacturing of the vehicle. I could not be more pleased with the service, attention to detail and overall customer care that is part and parcel of this dealership! Kudos to Tom Sfero, my sales rep, Rob Bender, my service writer and of course, the Flammer family for operating such a remarkable place to do business and form good customer relationships!

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brady3

24 de sep. de 2013

What a nice surprise to work with a dealership and employee who cared about the service they were given you. I will go back to Karl Flammer Ford for all my service on my Ford. The service manger return my car and explained all the service and results.

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Elder76

21 de sep. de 2013

I was very pleased with the salesperson, Rick Tiptn. I told him the monthly amount I could pay and my car was my down payment.He said he would see what he had and call me back later in the day He followed through. He had a car for me to look at. I went the next day, drove it and pruchased it. I really love my car. The people are friendly and go out of there way to make you feel comfortable. My car is a 2005 Ford Taurus. Thank you to all.Sandra Rice

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Mdomingo

15 de sep. de 2013

Quality care; Great customer service. This is the second car I bought from Flammer Ford and had Doug Gerhardt as a salesman. I highly recommend this dealer ship. They negotiate good deals. I will go back for my next car and have recommended to friends. One of my friends bought a 2012 Fusion from there.

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psd123

14 de sep. de 2013

My last purchase was a new 2012 Ford Escape Limited. I have my service done at Karl Flammer Ford in Tarpon Springs. You can purchase a car or truck anywhere but great service after the sale is what's important. Service at Karl Flammer Ford is excellent and working with Rob Bender in the service department is always a pleasure. Having professional sales people such as Tom Saffero on their staff to assists with your buying decision is a real added bonus. Their finance department is invaluable when it comes time to select a finance plan that is best suited to your budgetary needs. Follow up after the sale as well as after each service visit is excellent. Over the past twelve years I have purchased three vehicles from Karl Flammer Ford. In each case I was always treated professionally and with respect. I have purchased many vehicles in my lifetime however, the most pleasurable transactions were with Karl Flammer Ford. The sales experience is always a pleasure but the service is what keeps me coming back. Oh, yes there really is a Karl Flammer. I have met him and had lengthy conversation on a variety of subject matter. If you have the pleasure of meeting him you'll understand why his dealership operates the way it does. All of the aforementioned reasons are why I prefer to do business with Karl Flammer Ford and also why I will continue to go there for my future purchases and service. P. Dove, Hudson, FL

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bobthebugman

14 de sep. de 2013

Starting at the front door with Rob Bender right on into the actual service department is a very good experience. Very knowledgeable, considerate and friendly employees. Your employees make you feel very comfortable about being there. As far as we are concerned Karl Flammer Ford should definitely be at the top of the Ford dealerships.

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bstophel

14 de sep. de 2013

Had a great experience with Scott gnong and staff at Karl flammer Ford. Finally found the truck I've been looking for, and the price was better than I could imagine. They even held the truck for a week so I could get my finances in order. Verry happy with purchase.

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nicoleaugenti

5 de sep. de 2013

I just purchased a 2014 Ford Escape from Karl Flammer ford. I am an old dog, I have been purchasing and leasing cars for more years than I want to remember. The majority of the vehicles were Ford and Lincoln cars. This last purchase of the Ford Escape, was as smooth and painless as I can recall. My salesman s name is Rich Farah, I had never met him before. He was courteous, knowlegable, and friendly.Normally I leave a car dealer, with my blood pressure soaring. It usually is not fun. I left Karl Flammer Ford with a smile on my face and a feeling of satisfaction. I would definitely recommend Karl Flammer, and Rich Farah to friends and family.Robert C AugentiTarpon Springs , Florida

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srg2412

31 de jul. de 2013

After searching online for a 2013 Ford Fiesta, Karl Flammer Ford had good prices listed online, and Is fairly close to where we live. After emailing them for info about the car we were interested in, we received a fairly quick response from Ted Chronis, internet sales consultant. I called him and set up an appointment for the next day. Ted is very friendly, polite, and knowledgeable. He took us for a nice test drive, and answered all of our questions. Since we already had financing, all we had to do was negotiate the price and trade-in value. I believe we got a fair deal on both.We are both very happy with our new car, and the experience dealing with Karl Flammer Ford.

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dklemm72

8 de jul. de 2013

Tom Sfero, the internet sales person at Karl Flammer Ford, was very responsive and helpful throughout the entire process of buying a used truck. I got a very fair deal with minimal haggling, and everything was done in a very friendly, open, and honest manner.

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nestor13

20 de jun. de 2013

Excellent, no hassle service. I HATE car shopping and this was by far the best experience ever. I was moving to the area and met Neil, he was honest and of course the car sold itself as well..FORD

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rflorio

19 de jun. de 2013

Karl Flammer Ford is a family owned and operated business and it makes all the difference in the world. Everyone is polite, respectful, courteous and willing to meet your needs. The customer service and quality of the people that work there make the experience of being at a car dealership very pleasent. I would highly recommend Karl Flammer Ford to everyone I meet.

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HelenaK

7 de jun. de 2013

Responsive sales person before and after sales. Helpful induction to vehicle's capabilities. Comparatively good pricing. Drove about 30 miles from home to buy this SUV but it was worth it. Overall a great buying experience.

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myshells7

4 de jun. de 2013

My truck was left there over memorial day weekend. When i received it back, there was a crack in my windshield & they spun my new tires which caused a flat spot. No apology. Horrible service! Stay away!! Service mgr was extremely rude & called me a liar. Very unprofessional.

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frayerdavid

27 de mar. de 2013

Brian greeted us the parking lot, he enquired about our needs and wants and heard us out. He was extrememly knowledgeable of the automobiles we were looking at. After a short time we realized he was also knew about financing and our purchasing agreement. It was a pleasure dealing with him and we were very comfortable in our dealing. We intend to go back for a tutorial on the features of our "new" car. We felt the deal was fair and we were offered a fair price for our trade in. The financing personlo was very knowledgable and explained everything very precisely along with each option with no preasure to accept anything, simply explaining the benefits of each. We were very satisfied with the entire process. David and Vicki Frayer

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Conturtle1

23 de mar. de 2013

I went to Kark Flammer to check out the value of my 2004 Ford Escape and compare the prices of newer used Escapes. No real intention of buying that night...Brian Hall met me and began to show me what was on the lot per my above interest. I called my son to get feed back on the possible deal available and was asked why I didn't want a new Escape (I had told Brian I didn't like the looks of the 2013). We then started playing with figures for the new Escape. The man in accounting was a delight too. The entire time I never felt rushed, pressured; I was offered something to drink. It was as if Brian had nothing in the world to do but work with me on this. Most pleasant car buy I have ever had.I have been taking my old Escape to Karl Flammer for years for service and had the same pleasant experience with everyone and Mike Palermo in particular in the service department.Thank you Karl Flammer for making car buying a fun experience.Linda Carlisle

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westcoast

7 de mar. de 2013

Doug and Jeff did a great job getting us in another fleet vehicle, we just keep buying Ford's from Flammer.Thank you very much guys!

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mmartin52424

27 de ene. de 2013

I bought my car from Karl Flammer Ford, and I would not think of taking it anyplace else for service. To date, I am very pleased with the service and would not change a thing! Mary

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rowejaj

21 de ene. de 2013

Karl Flammer Ford and service department rep Jeff Durso are fantastic. Professional, friendly and they provide great service. This was my fourth visit and I will continue to bring my 2008 Ford Crown Victoria to them when ever there is a problem or for regular service. Thanks guys and all the best.....................Chance

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jjhbjheinsman

5 de ene. de 2013

Very Friendly and worked with us to get the best price for all of us. Dealer was concerned for my satisfaction what they could do to earn my business. Mack was great to deal with and stayed late for us to complete the paperwork so we could take delivery on the same day. GREAT EXPERIENCE! Will definitly buy there again and also reccommend to everyone I meet.

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Winnie sell

31 de dic. de 2012

We drove from st Petersburg and passed many Ford Dealers on our way to work with Brian Hall , and it was worth the trip extremely knowledgeable ,worked with us and for us and made the process as painless as possible.

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K Birge

20 de dic. de 2012

This is the third car that I have purchased from Karl Flammer since 1993. Each transaction has always been pleasant and professional. This last car was a used MINI Cooper that was in great shape and I've been very happy with it. Mack was a pleasure to work with, as are all the people at Karl Flammer. I would wholeheartedly recommend the Tarpon Springs location to anyone in need of a car in the Pinellas/Pasco area.

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Truck Owner

8 de dic. de 2012

I was recently in the market for a new F-150 Ford. I did my homework visiting about 4 or 5 dealers. When I walked in Flammer Ford in Tarpon Springs, Fla., my search for the right dealer was over. I haven't had that much fun buying a new vehicle... EVER ! My salesman Jeff was professional, and loads of fun to deal with. They made me feel comfortable throughout the entire process. It was fast, honest, and with no pressure whatsoever. I bought the new 2013 Lariat F-150, for the right price, and the truck is everything I wanted and more. If you are in the market for a vehicle, don't pass Flammer Ford by. They've earned my respect and trust, and my vote !!!

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KConforti

17 de nov. de 2012

I highly recommend Karl Flammer Ford for their service department. I recently had my F150 serviced at the dealership and once again was very pleased with the service performed and rapid turn-around time. Rob Bender, the service advisor, is always professional, listens closely to the description of the problem and keeps me informed on the status of the repair and cost. My truck was ready when promissed and the repairs were done correctly. I will continue to go to Rob and Karl Flammer Ford for any future repairs, (however the F150 rarely needs it). KC

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J Perry

18 de oct. de 2012

Fantastic people at this dealership - highly recommended and amazing unbeatable prices.The best part about this dealership is the hands off, non-pushy behavior. They welcomed and entertained offers and were very agreeable and more than easy to deal with, I will definately be in contact with this dealer again when I'm ready to purchase another vehicle.

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bingo1456

2 de oct. de 2012

I was recommended to karl Flammer Ford by Rob Bender , who is a parent of one of my previous students at school. I first went to Karl Flammer Ford 2 years ago to purchase a F-150> with Robs help and the Flammer Ford team I was able to get into that F-150. It was beautiful.This past year I was foolish enough to trade out of my beautiful truck for a little sports car. Was a big mistake . I lived with it for 9 months and recalled Rob Bender who once again hooked me up with the Flammer team and happy to say I was able to get back into an F- 150 with lots of Flammer team help. I will never trade out of my Ford again unless it is for a new Ford . Without the Flammer Team working real hard for me I would have never been able to get this done.I am very greatful For the Karl Flammer Family. Thank you all. Ken Dempsey

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Kathy

11 de may. de 2012

I purchased a 2007 Ford F150 from this dealer and they explained everything, went over all paperwork and were extremely helpful during my buying experience. I would easily recommend this dealership to anyone looking to purchase a vehicle.

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AquaDoc

6 de may. de 2012

Rick Tipton really knows his trucks! He makes buying trucks through the fleet department easy. He truly values your business! Rick does everything he can to make his customers happy. The relationship with him extends to when you need service on your vehicles as well. Our company has bought trucks from him for almost 20 years, and we have never been disappointed by him!!!

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FAMINC

6 de may. de 2012

Went to our fleet salesman, Rick Tipton, because he always treats us right! He treats us like we are his only customers, is always up front about fleet pricing, and finds us the best solutions for our company. The best part is that he doesn't stop helping you after the sale. He gets it that relationships matter. We have been going to him for over 15 years, and we will continue to go to him in the future!! Go see Rick and tell him Matty sent you!

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Ford Fan

6 de may. de 2012

Ted Chronis, at Karl Flammer Ford, is great to deal with. He is very knowledgeable about the cars offered at his dealership. He also doesn't play games when it comes to making purchase. I appreciate a straight shooter who is fair and honest. Yes.... There is such a thing as an honest car salesman! If you are looking fora Ford.... Don't be misled, go see Ted! You'll be glad you did!

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CarLover

2 de may. de 2012

We had several interactions by email and phone with the internet department. Ted and Tom were always quick to get back to us with information.

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Guitar Hero

28 de abr. de 2012

We did all of our searches online and narrowed it down to 4 different trucks at 3 dealerships. We bought at Karl Flammer Ford and are glad that we did. Tom and Ted were great and helped us through the entire process. We would recommend them highly

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Carol McDowell

24 de feb. de 2012

We purchased a new Flex in 2009, it was a Demo & the windows were tinted. This week we were pulled over by a Pinellas County Sheriff's deputy who measured the amount of light penetrating our film. We were told this dark film was illegal, yet the dealership sold the car to us this way. One would expect the dealership to know the auto laws & abide by them.We contacted the dealership and they were "shocked" that they would have installed illegal film on the Flex. Ultimately,they did the right thing and are in the process removing the illegal film & installing legal film., at no cost to us. We are very happy with our Flex. Very luxurious ride & lots of room. Also, Bobby Bender in the service department has always been the ultimate professional in dealing with us for our regular service work, prompt call backs & follow ups. The only person we did not get a return call from was Jim Flammer (General Manager)& we left 2 messages.

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benn324

20 de oct. de 2011

Let's just say I was told my car was ready at noon, when I went to pick it up, I waited an hour for someone to bring it to the finished area. My opinion is that customer's shouldn't have to go and ask every 5 minutes if their vehicle is done.

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Melissa727

3 de ago. de 2011

I connected with Tom Sfero via internet sales. Handled negotiations and agreed on a price before coming to the dealership in person. When we arrived, the car was parked out front ready for us to test drive. The car was just as represented. It was by far the best car buying experience I have ever had. Even though the dealership was not the closest to our home, dealing with Tom was worth the drive.

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markFL

27 de jul. de 2011

When I arrived at your dealership, the car I inquired about online was out front, ready for inspection and presented just as it was described online. Their respect for the value my trade in was so refreshing, vs. the low ball games I had experienced elsewhere. I really feel that our transaction was a win-win for both of us. A 40 minute drive saved me a lot of money. I will certainly recommend my rep, Tom Sfero personally, and Karl Flammer Ford to my friends and associates!MarkClearwater, FL

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dspector

25 de jul. de 2011

Best car buying experience ever! Purchased a very low mileage pre-owned car. Dealership (Tom Sfero, sales) was very accommodating in my request to have the car independently inspected. The car was top notch in every way and the price was an outstanding value. The transaction was smooth from start to finish, and I highly recommend this dealership. I had such a terrific experience I will be going back to have my vehicle routinely serviced at this dealership. First-class organization all the way!Kudos to you Mr. Flammer for running such an excellent establishment.

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ms-sgt

16 de ago. de 2010

In a world where customer service seems to be a low priority for may organizations Karl Flammer Ford continues to stand out. In the past I've taken fleet vehicles to Karl Flammer for service and have always been very satisfied. Last week I needed service on my wife's personal vehicle. No one looks forward to having their car serviced as it is sure to separate you from your time and money. That being said Mike Palermo made this about as good an experience as one can have getting a vehicle serviced. What a great representative he is for the dealership.Also Wayne, Todd, Ernie and Joe were professional, pleasant to deal with and went the extra mile to satisfy a customer. Way to go Karl Flammer Ford!!They say that bad news travels fast but in this case I found myself telling people about my good experience. Thanks.Best,Matt SargentOdessa, Fl

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r32115

9 de ago. de 2010

Jeff and his staff railroaded me into believing my $9000 trade was only worth 6000 as well as convincing me that it needed all kinds of work that I couldn't afford. We are very disappointed with our experience. The day after we tried to return the vehicle only to be told that the $9000 car we traded was not there. I looked online this morning and there it was. I called to get it back and he said no way. The car we took was misrepresented to be worth more than it is. It was in a rear end collision, has many cooling problems the rear wheel has a leak and it constantly smells like burning coolant. All we want is a fair trade not to be bent over and raped by Karl Flammer ford. This is highly unethical, all I wanted was a more fuel efficient comparable trade for the car I had. Now we have a Lemon with 108000 miles on it. the taurus only had about 62.

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wolfe

21 de abr. de 2008

Total rip-off. Needed recall work on my f-350. It was not running because of the recalled part, cam position sensor, so I had it towed in. The truck was previously running and just quit. (just like a cam sensor) Was told IF the repair didn't fix it they would do a diagnostics check. Got a call saying the repair didn't fix it but they ran the diagnostics and it would cost me $1000 to fix it which I declined. I went to the dealership and had to pay $100 for a diagnostic check to get my key back so I could check it out. The truck started right up(just like I thought it would). Now, in order to do a diagnostics check on the vehicle it has to be running,otherwise you are only going to be able to access trouble codes from the ECM. Mentioned this to service writer who checked with tech. Tech said he did have it running so he was able to perform the diagnostics check. IF IT IS RUNNING NO DIAGNOSTICS NEEDS TO BE PERFORMED. Trying to get my money back.

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REO2

9 de mar. de 2005

After dealing with a very BAD Lincoln/Mercury dealer, we had second thoughts about buying another Ford. We decided to search on-line at the inventory each dealer had and found the truck we were looking for, a 2002 Ford Ranger Edge. I e-mailed Ron Lobel and received a response very quickly. We visited the dealership and all of the employees there have a smile on their face and would bend over backwards to help you. I have never seen such service at ANY other dealership.<br><br>We proceeded to purchase the truck and have had 0 problems with it. I had a chance to check out their service department when our Mercury Grand Marquis blew the intake manifold. I am very much into cars/trucks and already new how much a job like this would cost and wanted to see how their service department would deal with me. I usually do all of the maintenance my self with my vehicles but I decided to give them a shot since I was treated greatly with my vehicle purchase. They were about $300 dollars more expensive then the price I found (For all the parts and do it yourself installation) but remember, you have to pay labor, so actually, it was the same price. They didnt try to jerk me around with service I didnt need or excess charges. They were VERY nice and courteous. Karl Flammer Ford should be what every other Ford dealership strives to be like. In a few years, we will be in the market a third car (Going to go with an F250 4 door) and we will be purchasing it from Karl Flammer Ford and if Ron is still there, from him. <br><br>Those people are absolutely awesome and I would recommend anyone near them purchase their Ford vehicles from them!

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orbhot

15 de nov. de 2004

Bought a used car at Karl Flammer in Aug 2004. The transmission went out immediately (probably the reason it was traded in). They fixed under warranty but it went out again within 3 months. I could be the rare case but from experience I'd say their used car department is very poorly run and more interested in the initial sale. Once you're out the door they don't care much about you. I would not buy a used car there again. New car... maybe.

Karl Flammer Ford críticas

Distribuidor de contacto

Autos usados por Karl Flammer Ford

Usó 2023 Kia Seltos

Usó 2015 Hyundai Genesis Coupe

Usó 2024 Ford F-150

Usó 2019 RAM 1500

Usó 2022 Chevrolet Colorado

Usó 2023 Ford Maverick

Usó 2024 Ford F-350

Usó 2023 Ford F-Super Duty

Usó 2017 Kia Sportage

Usó 2023 Ford Maverick

Usó 2025 Ford E-450

Usó 2018 Hyundai Elantra

Usó 2019 Ford Ranger

Usó 2011 Honda Accord

Usó 2016 Chevrolet Corvette

Usó 2014 Ford F-150

Usó 2018 Nissan Murano

Usó 2011 Ford F-150

Usó 2018 Ford F-150

Usó 2022 Audi Q3

Usó 2010 GMC Sierra

Usó 2021 Tesla Model Y

Usó 2023 Ford Explorer

Usó 2013 Chevrolet Silverado

Karl Flammer Ford críticas

Distribuidor de contacto

Autos usados ​​por Karl Flammer Ford

Usó 2023 Kia Seltos

Usó 2015 Hyundai Genesis Coupe

Usó 2024 Ford F-150

Usó 2019 RAM 1500

Usó 2022 Chevrolet Colorado

Usó 2023 Ford Maverick

Usó 2024 Ford F-350

Usó 2023 Ford F-Super Duty

Usó 2017 Kia Sportage

Usó 2023 Ford Maverick

Usó 2025 Ford E-450

Usó 2018 Hyundai Elantra

Usó 2019 Ford Ranger

Usó 2011 Honda Accord

Usó 2016 Chevrolet Corvette

Usó 2014 Ford F-150

Usó 2018 Nissan Murano

Usó 2011 Ford F-150

Usó 2018 Ford F-150

Usó 2022 Audi Q3

Usó 2010 GMC Sierra

Usó 2021 Tesla Model Y

Usó 2023 Ford Explorer

Usó 2013 Chevrolet Silverado

Autos usados por Karl Flammer Ford