jackkeat

24 de sep. de 2015

I was reticent about selling my truck to a dealer...I'd tried all the individual alternatives, Craigslist, posters up everywhere, etc....I tried another John Elway in town, my fears were confirmed...BUT Melissa, a Pre-owned Purchasing Agent, went out of her way to keep in touch with me while (as she knew) I tried my heart out in other ways...I finally came back to here because of her friendly persistance!!! She managed a very good purchase price! I was very happy with her friendliness and integrity!!! I highly recommend her!!!!

ChevyLifer

24 de sep. de 2015

I went here because it was convenient to my plans that day. Got the car back two days later, told it's fine (and the funky noises were "known issues" but not safety concern so no fix. Ok, understood.), but it stalled many times the next couple hours. Service center wouldn't call back. Ninety mins later phone operator says GM wants to see me, come back. He offers lame excuse as to why car is worse after picking it up, hoping I'll buy it. They grossly incorrectly measured tire tread depth. Just because they keep it for days and "3 people drove it" means NOTHING. You know, if they'd respectfully called back or been honest about messing up I would've been understanding. Even left a message for owner but he apparently doesn't think it even warrants a callback. If they'd only manned up and simply communicated or answered simple questions without condescension and games then I would've just wrote no review. Bradfield was the only good one who was straight up and helpful. April, Bob, and Brian P. were very nice. Eventually I realized that they'll never re-create the noise..you have to do it for them. Now I get it but not until hours of research online and lots of frustration at their lack of communication. They should just have a bobble head doll that when you push a button it says "That's a known issue but there's no fix!" and "We drove it and it sounded fine!" and "It's not a safety issue". You know, the GM and customer experience manager ASKED for my input, so I gave it in an honest respectful way. All I wanted in return was the same treatment. Then I let my frustration with them allow me to ask "Did you treat my car like it's your own?". Of course that was ignored too.

Lfs23

15 de ago. de 2015

This place is has real good service. they help you out a lot and if something is really out of your price range they work with you as much as I can to make it comfortable for you Taylor yates helped us out a lotand we are happy with the car we got

David M

11 de ago. de 2015

Service started out very rocky. However, thanks to some of the managers, everything turned out to be fine with my 07 Jeep Grand Cherokee. Thank you to Jason & George for the extra assistance !!

Chevyforever

11 de jul. de 2015

I had the pleasure to work with Nate Kanwai, what an awesome salesman. He made this deal the best car buying experience ever, I look forward to being a repeat costumer.

Ken & Debbie Peters

11 de jul. de 2015

Nate went over and beyond our expectations in this perfect transaction, that was conducted entirely over the phone. Our new Traverse was delivered directly to our door in Utah within about three days. When looking for a new Duramax next year, we will not even consider a local dealership. We plan to deal will Nate again in the near future. Our entire experience with John Elway Chevrolet was awesome!

MsCruze2016

6 de jul. de 2015

I went into the dealership on Friday July 3,2015 and sales services guy (Ellison Holley) helped me along with Scott Swortz and Joshua I drove away in a 2012 Chevrolet Cruze. They were awesome I am still smiling :) thanks John Elway Chervolet for your help!

SC44

3 de jul. de 2015

I live in the midwest and good condition, rust free, older used pickups are hard to find. I saw online, a low mileage one owner Chevy Silverado 4x4 at John Elway and inquired about it on a saturday. After talking to Blake and getting some general information about the truck, I spoke to the sales manager, Joshua Betancourt. He assured me this was a good truck and being a 98', if it wasn't such a good truck they wouldn't have it for sale, they would've wholesaled it out. I trusted that advice and agreed to buy it sight unseen. Joshua held it for me and I flew out to Denver a few days later. Joshua had a salesman, Justin Alvidrez, pick me up and bring me to the dealership. We talked football during the ride over and he was pleasant to work with. Once there I was in and out in about an hour which I appreciated since I had a six hundred mile drive back. While I was at the dealership Joshua called Justin to make sure I was picked up and to see if everything was fine. It was Joshua's day off and most people wouldn't take the time to follow up like that. I thought that was impressive. Anyway, the truck as advertised and it drives like a new truck. It was safety inspected, all the fluids had been serviced, and it had new BFG tires. I drove it back home with the A/C on, and no problems. This isn't my first car deal but it is the first time I've ever wanted to write a recommendation about my experience with a car dealership. I was treated good and the truck is really nice, and was priced fairly. I definitely wouldn't hesitate to buy from John Elway again. Thanks again guys!

Lena M

12 de jun. de 2015

I would like to commend Andy Black on his service- he was amazing! He went above and beyond what he needed to do to help me out. I work in customer service and I know excellent help with I see it. Thank you so much! Andy you made my day with exceeding the expectation on the service you provided me with. Please let the entire John Elway Chevrolet Chevrolet Dealership know what and amazing peroson they have working for them. Andy I hope your supervisor sees this and commends you on what a wonderful person they have working for them!!!! Thank you so much for making a bad situation with my car such a pleasant experience with your exceptional customer service. Thank you!!!!!!!!!- Lena Montour

LB65

9 de jun. de 2015

I came in for service on my car. Very professional and friendly. I have had a lot of car problems in the last year and thought it was impossible to be able to get a loan because of credit situation after a layoff from my job. While waiting to hear from service. David brought me water and we were talking about my and situation. He asked what he could do to help and asked if he could try and see what he could do David, Joshua and Scotty made it possible, affordable and a pleasant experience. Can't thank them enough for the opportunity to start over and have a nice car.

Jeff

2 de jun. de 2015

My wife and I needed to sell our 2012 Silverado to qualify for a mortgage on a 2nd home. After being discouraged by the Car Max offer, I called around in search of other offers. Melissa was so helpful and knowledgeable on the phone and even better in person. Needless to say, I received a better offer from Elway and Melissa helped us through one of the quickest/nicest dealership experiences I've ever had. However, her EXCEPTIONAL SERVICE continued to stand out weeks after the deal. I needed more documentation (on the sale) immediately, for the underwriters to approve my home loan. Melissa snapped into action and got me what I needed quickly. Then, she even called later to ensure I had everything I needed and that all was well. When a transaction is already in the books, but you still receive Top-tier service, that's the sign of a quality employee and a quality dealership. Thanks Melissa and Elway!

Bpeterson732

9 de abr. de 2015

I searched for over 3 months trying to sell my Tacoma and to be able to buy a used vehicle. I had very specific needs that had to be met and every other dealer I went to, told me that my criteria could not be met. Melissa stood by me to help for all 3 months and I could not ask for a more flawless transaction that took place. She would call me almost every day with new possibilities and made my experience at John Elway extremely positive. Thank you Melissa!-Brendan P

Bobr

10 de feb. de 2015

John Elway Chevrolet Service performed a pre delivery oil and filter change November 2014.I had my next oil and filter change Jan 29th 2015 at a Hyundai dealer they brought me the crushed half of the centre hole was blocked.The Hyundai dealer indicated on my Invoice that the oil flow was not at normal levels, I sent photographs and the Invoice to Chris Cleavenger Jan 29th.I phone Chris on the 30th Jan to see his thoughts, he asked if he could contact me Feb 2nd as he must speak with the GM Josh Letsis.I waited for a phone call none came so I phoned Chris ,he asked if he can phone me Feb 3rd no call happened. I phoned him Feb 6th I spoke with Chris and Josh. They asked if they could phone me Feb 7th which they did but needed to speak with someone else so can they phone me Feb 9th.I have a Hyundai warranty on the car, I asked that John Elway Chevrolet Service provide a letter stating that if I had an engine problem related to the crushed Oil filter that John Elway Service would pay for the repair ( I of course would guarantee that all my Services would be done on time at my cost at a Hyundai Dealer). John Elway Chevrolet told me that they would not do this.But they would buy my car back and they would keep the dealer fees and sales tax etc.I don't believe I should lose money, I never asked for money from John Elway Chevrolet just some assurance that the Incorrect work they had done does not affect the life my engine during the warranty period as Hyundai Dealer has recorded the incorrectly fitted and crushed filter in my records.If I could post photographs and my Invoice on the review I would.The situation has finally been addressed to my satisfaction Feb 12th indicating that should I have a problem with the engine during the Hyundai warranty period that Hyundai will not cover John Elway Chevrolet will provide engine coverage. I must have all my oil changes done at a Hyundai authorized facility.I must also indicate my satisfaction on this and other reviews.

saifali741

10 de ene. de 2015

They matched Edmunds price promise. Patrick, Kevin and Nate all were fantastic and a pleasure to work with. They even convinced me to work for them, that's how impressed i am with John elway and their sales team!

Chaz1990

23 de sep. de 2014

Sold me a vehicle that 5 months later the motor died in a snow storm in the middle of nowhere. Come to find out the motor is completely shot. When I asked them to reconcile the situation I had to call in 8 times and leave 4 voicemails that were not returned and still nothing reasonable was done in the end when I finally did talk to some managers and they said they would 'call me back' which never happened. Would not recommend this place, even to my mortal enemy!

Marie guanipa

22 de ago. de 2014

I was shocked at how easily my first car buying experience was handled. Jimmy took into consideration everything I needed and got me in and out in one day.

AM28967

7 de jun. de 2014

Of 6 dealers we contacted through E-mail for proposals on leasing a Chevy, Steve Bunker was the first to call us the next day. He answered our questions and set up an appointment at 2 PM the next day. Steve was working on a deal when we arrived, so he set us up with Dan Caldwell. Dan took us on our requested test drive into the mountains to assess the performance of a 4 cylinder Malibu LS and answered more questions. We returned at 4 and Dan spent a great deal of time determining exactly what items we wanted in our car. He searched for a car fulfilling that wish list as well as every discount we were entitled to. He found a great Malibu LT in a cranberry color (Butte Red) because we wanted a red-toned car. We loved it, signed the lease papers, but had to wait quite a while to complete the financing papers due to several deals processing ahead of us. Dan waited all that time with us (doing some of his own work) so we could complete the entire transaction that day. The additional reason he stayed was to drive home with us in our new car to pick up our trade-in car. As the title implies, we had not anticipated buying a car that day so did not bring the car to be traded in. We thought this was a kindness "way above and beyond the call of duty." Dan Caldwell is a dedicated and excellent salesman. We were so happy that Steve Bunker was so on top of the situation that he was the first to call us after our E-mail. We would highly recommend these 2 men and the John Elway Chevy dealership on Broadway to anyone and everyone.

TETERTJ22

5 de jun. de 2014

I had a wonderful experience. Everyone I talked to was very helpful and friendly. They made sure there was nothing missed and did everything they could to ensure I got exactly what I wanted. I look forward to returning to get my new car serviced here.

ana899412

4 de jun. de 2014

Dan Caldwell was one of the best sales man. Funny, nice and really helpful hard to find sales man like him. As a first time car buyer I was super satisfied with how everyone treats the customers, everyone greets you as you walk in offer you something to drink. If looking into buying a car I recommend coming to this dealership and ask for Dan Caldwell he will help you out! And you will be satisfied :)

jbrown1332

2 de jun. de 2014

Everyone gets that feeling when they have to go buy a new car. Ughhhhh, right!!! I will briefly tell my car buying story.I actually went online and was shopping for Jeeps. I filled out this online price contract thing and of course I start getting emails. I don't mind emailsso it worked out for me. Dan emailed me a couple times to let me know the Jeep I wanted wasn't available anymore (it was prelifted and had new rubber around it, and was in my price point). After exchagning a couple emails I actually saw one I really liked and asked if we could roll into the financing a lift and new wheels and tires. Within a few hours Dan got me approved with the lift kit and new tires and wheel. I was a little shocked. Plus you've alwats heard about the "we got you approved saying". Nonetheless I went down the next day and took it for a drive, obviously this was before the lift kit. I have driven Jeeps in the past and was about to trade in a Hemi Ram and loved the power, the Jeep unfortunately did not have the power I wanted. Now a side note.......I have been wanting a Corvette, but My buddy talked me out of it becasue of the NO back seat issue. So, after the Jeep's uninpressive test drive I began to rethink and relook at other cars. I'm turing 40 this year and really glad I decided NOT to buy the Jeep. So, I asked him about other sports cars on the lot other than a Camaro. I asked about GT500's and nothing came up. Then I saw a 2008 Dark Hunter Green Mustang Bullitt. Just for xxxxx and giggles I asked for the keys and we went for a spin. I loved it. The handling, the power, the look, and the less than 16,000 miles it had in it. I know it's not a GT500, but it is a remake of Steve McQueens 68 Fastback. It was late and before I pulled the trigger I wanted to just sleep on it. After a few beers I texted him and said I wanted it. I went in about 10 am the next day and he had everything ready. I did a quick look over the paint in the sun and took a another test drive. After all was said and done Dan never not once put any pressure on me buying that car. I did take a few minutes asking questions about the Model and everyone was extremely patient, even the general manager James. Sat down at his desk and signed about 2 pieces of paper and within 45 minutes I was outta there with the new car. Financing was very easy and not once pressuring me. Karina was very nice and accomodating, as I had even more questions for her. Not once did I feel they didn't have my best interest at hand. I will say being a master salesman for the Navy for over 15 years these guys did me right. Please go see them and ask for Dan.

djmen

15 de may. de 2014

We purchased a Chevrolet Traverse in December and was so impressed with the service we received from Dan and Nick, we went back and purchased a Chevrolet Silverado. We asked for Dan when we got there and it felt good to know that he remembered us. My husband pointed out the pickup we looked at and Dan immediately got the keys and started telling us about the pickup. He answered every question we had; most of the time he answered the question before we could ask. When we got to the financing, Nick also remembered us from December and he was professional as well. Our experience was more than we expected. Thanks for helping us!

alibubba43

27 de mar. de 2014

Was dealing with Dante all day. Just requested some extra pics. I offered a deposit on the vehicle to hold until I got there. He said it would be fine I would have no problems. I spoke to him via email and filled out an online application. 10 minutes later I got an email that the vehicle was sold. Dirty way to do business. Wasted my day and didn't even have the nerve to call me-- he wrote it in an email..

mongevega

14 de nov. de 2013

Dan and Jack possess top-notch customer service skills. I was welcomed and assisted immediately. Their approach to learning my financial status prior to showing me cars was ideal in time saving efforts. They made me feel very comfortable by being very "people friendly" and not allowing me to feel unworthy on a fixed income. It was a pleasant overall experience and I would definitely recommend this dealership to family and friends.

deborahrusso55

7 de nov. de 2013

My car was stolen and I went to several dealerships to purchase a previously owned vehicle. I didn't have any success and even had one fellow tell me they couldn't help me! I did not have an appointment when I went to John Elway Chevrolet, however Antonio was happy to help me find a car. I drove a couple of different cars. Antonio called me with additional options to try when I did not purchase the first day I was there. He was extremely professional, courteous and genuinely concerned about helping me find the car that was just right for me. I hate shopping of any kind, but Antonio made it a pleasure. I would (and already have) recommended him as well as the dealership for purchasing a car. I will be back!

smiley51469

4 de ago. de 2013

I recently purchased a 2013 Chevrolet Corvette from John Elway Chevrolet and the service was great. They were very friendly and helpful and took the time to show me all the intricacies of my new vehicle and to get the free trials of xm and on star setup for me.

RallyPac

23 de jul. de 2013

I have worked with Dimitrios Papadopoulos since 2007. He always remembers my name and makes sure that my Silverados and Tahoes are treated with the utmost respect. Dimitrios knows the vehicles in and out and has quick recall of the service history for each one. If you want a service advocate, use Dimitirios. Richard Alexander303-840-9120

Truegem54

17 de jun. de 2013

My overall experience buying my car was very relaxed without being high pressured. Salesman was very friendly and has followed up to make sure things went well and that I was happy. Happy with my car and the deal I received, will definitely go back there to shop for my next car.

jkrbartuska

20 de may. de 2013

Kevin and the rest at Elway were very pleasant to deal with. They were not overbearing in any way, answered all of my questions and made me a great deal as far as price and financing on my new Traverse.

illya157

14 de may. de 2013

Kevin was geat. He actually listened to what I wanted to look at and then showed me what I wanted to see. He asnwered all my questions and is still available to answer more. Everyone at the dealership was very friendly and polite. When I first showed up, I went to the wrong area of the store (road construction blocked the entrance) but the people there helped me find where I needed to go. I don't remeber thier names as I only dealt with them briefly. I test drove the two cars I was interested in and then Kevin worked out the numbers on the one I wanted. He did excactly what he said he would do when he said he'd do it. It was refreshing after some other dealership's salepeoples tactics. I purchased my new Sonic Hatchback the next morning. There was a short wait to pay for it as somebody else was with the finance person ahead of me. That is the only critical remark I can think of. Not bad for your dealership that people have to wait to pay you. Somebody sold something that morning. I feel I got a very fair deal on my new car. I got just what I was looking for and was given the actual value for my trade. The whole procedure was explained to me step by step. I had never purchased a new car before. I know two people who are in the market for new cars and I will definitly give them Kevin's card. I don't know what type of cars they are looking for but I'll certainly tell them about my experience at John Elway Chevrolet. Thanks for the Sonic. Thank you Kevin.

maestrojeb

12 de may. de 2013

Working with Kevin Slinger and John Elway Chevrolet was one of the most positive experiences I've had in over 50 years of car shopping and purchase. They went out of their way to find exactly the vehicle I wanted, a 2013 Spark 2LT, in Jalepeno, a great little car! At every stage of the transaction, Kevin made sure I was comfortable with the transaction. With that, the dealership earns my highest rating, and I will recommend them above all others I visited.

jolockmayl

3 de abr. de 2013

A wonderful experience in car buying. No pressure. Friendly and informative sales staff and management. Drove the vehicle of my choice and negotiated the deal. No pressure. The overall experience was comfortable and fairly quick to complete the deal including the finance department. I would definitely recommend John Elway Chevrolet to everyone!

sfarmer

18 de mar. de 2013

I came into the dealership at 6:00 p.m. on a Monday night with a printout from the internet and the name of the salesperson that communicated with me via the internet. Within 15 minutes of entering the dealership I was on a testdrive in the vehicle I had identified. During the testdrive, Kevin was very helpful - answering all of my questions and providing information about the features of the vehicle. I purchased my new Traverse that evening and Kevin stayed late on a cold night to help me through the process. I appreciated the service that I received and would recommend Kevin and John Elway Chevrolet to my friends and family. Thank you!

skowrot57

27 de feb. de 2013

I had the best new vehicle buying experience in my 37 years of buying vehicles. I worked over the internet with my salesman Chris Yates. He was patient I spent a total of two months before I made my purchase and there was never any high pressure sales tactics, just let me know when your ready and I'll make it worth your time. My time was that I'm four hours south of Englewood,Co and it would be an all day trip. I spent most of the two months checking with closer dealers on the front range and down to Santa Fe, NM. I turned my attention back to Elway and it was the best choice. Chris sent me an invoice with the break down and their best price, then we talked my trade in. I sent him pictures so I could have an estimate on my trade. I also requested a paticular 1500 silverado that was located in Salida which was also no problem for them. We set up our appointment took a test ride and sat down to negotiate. [Not] he set down the the paper work with a fantastic quoted price; had my trade evaluated and brought me a qutoe $500.00 over what we discussed. It doesn't get any better or easier. Finance was no differant the explained what they're required to, no pressure and we signed the paper work and were done. This dealership is a leader in how vehicles should be sold, all their staff were friendly and professional, they even ASKED if they could put their dealership placard on the truck, and in this case I want people to know where this truck came from they earned the advertisment. It was worth every bit of my time to make the trip not to metion the truck is fantastic. Thank You Chris Yates and Elway Chevy your a five star dealership.

kevmojo

18 de feb. de 2013

Kevin Slinger is by far the best car salesman I have ever worked with! I highly recommend this dealership, and Kevin, to anyone looking for a no-hassle bargain, and amazing customer service experience!

orlando.ulibarri.5

31 de ene. de 2013

Henry was very helpful, courtious, patient, very good job Henry. have bought several cars from you dealership, always have Henry as the sales man. thank you Henry

izzy69083

19 de jun. de 2012

We just leased a 2012 Chevrolet Equinox from John Elway Chevrolet. Our salesperson was Roy Schumacher. He listened to what we wanted and showed us the vehicles that fit within those parameters. There was no pressure to buy or lease or do anything.We came back a week later with our decision and left with our vehicle. We trust Roy completely and would recommend him to anyone. All personnel at this dealership were very helpful. Thanks to all. We love our vehicle.

ssch

2 de ago. de 2011

After being mistreated at another dealership, it was a breath of fresh air to work with Mr. Zelenak in the purchase of my new vehicle. He was quick, he showed me what I wanted, staying within the price boundaries, and was honest and upfront on all my options; what was going to work for me and what would not work. With his professionalism and knowledge, and patient, he was able to help me find the vehicle that I am very happy with. I would recommend this dealship to friends and family, as well as shop here again. Great job!