Alejandra Torres

22 de oct. de 2016

I went into Lake Nissan yesterday because my battery on my recently purchased 2014 Nissan Sentra was acting up. Turns out, the previous owner had switched the battery out for one not covered by my warranty. They didn't have to help me at this point, but I walked out with a new battery in my car at no charge. This dealership went above and beyond, and the manager and staff were extremely helpful.

m-scul

17 de oct. de 2016

My wife and I went and looked at a new vehicle based on an advertised online price. When we arrived we looked at the vehicle, took it for a test drive, and then sat down to do the pricing. At that point, we were informed that the price of the vehicleI was actually over $12,000 higher than the price on the online ad. When I asked about it, I was told I must have not seen all the disclaimers. If you are looking for a Nissan, look for a more ethical dealership than this one.

robert2024

17 de oct. de 2016

I bought a 2014 Silverado from lake nissian then I was told Jenkins was buying them out, I was treated exlent by lake Nissan sales and finance the deal was closed more or less and was given the truck took it home had it a week had the contract pmt amount and pmt date then was called by someone from Jenkins and was told they needed to go over the contract, went inn the next day and was treated so rudely no one wanted to talk to me asked severial times what was up 45 min later they tell me they want $9,000 down they couldn't get it fineanced when they promised me when I took the truck that it was a done deal asked for my tradein back had to wait onother 30 min for that then had to waited onother 30 mkin for somdodey tov cfind screws for my licence plate. this is toatly in acceptable and no way to run a busininessthey didn't want to honner lake nissans deals they should never have sold the truck. I never got any of the paper work back or the check for down pmt back either. I will never buy anything that has Jenkins on it and will tell every body about how rotten Jenkins treats there custermors and be for I'm done I will find someone in main office of Nissan to tell this to I have never been treated so rudely in my intire life!!! Robert NYhus

Sheri Schmitz

17 de oct. de 2016

My sales rep Danny was absolutely the BEST I've ever had!! Such a pleasant buying experience. Highly recommend!!!

Happy camper

15 de oct. de 2016

Very comfortable dealership. No pressure by salesman. Allowed me room to look and think.

Draco

10 de oct. de 2016

Made an inquiry over the internet. I got a fast follow up call. The sales man was very courteous and honest and the price of the vehicle was very reasonable. Although I was not able to buy the vehicle. I would certainly consider them in the future.

Laura Wade

6 de oct. de 2016

Great experience! The negotiation at the end of purchasing a vehicle is always a bit distasteful for me; on a scale of 1 to 10 (10 being most positive and very little frustrating 'back and forth' haggling'), I would rate it an '8'. Love my crossover: bottom line is I would purchase from Jenkins Nissan of Leesburg again.

gerald giovanniello

6 de oct. de 2016

FACILITIES ARE VERY SMALL HARD TO FIND PARKING SPACES,OVER ALL IT IS A GOOD DEALERSHIP,WOULD PURCHASE A NEW CAR AGAIN AT THIS DEALEER

K. Peters

30 de sep. de 2016

On the day of my scheduled car service appointment I was greeted promptly. The ServiceAssociate was friendly & listened carefully to my requests (Danny).The waiting area was comfortable & clean. I appreciated the offer of beverages.The service to my vehicle was completed quickly & explained to me.I had hoped to renew my 'maintenance agreement', but the wait for someone from Finance wastoo long so I'll check into that later.The Service Associate was kind enough to have my car parked inside so I didn't have to goout into the rain storm!Thanks for the good service!

Carinee Merritt

28 de sep. de 2016

Excellent Service!Only issue I have is the last 2 times I received an oil change they don'treset the MAINTANCE DUE REMINDER......it continues to pop up everytime I start vehicle. It gets annoying, otherwise Service Excellent!!

Cecil Ader Jr

26 de sep. de 2016

My buying experience was an unexpected exceptional experience. I forgot I was in a car dealership.

Tina Dixon-Bartlett

24 de sep. de 2016

Our salesman Burnett Patterson and manage Deen were simply the best. We were given in depth information and options to ensure we could make an informed decision. We will definitely tell others about the superb service we received.

Eric Erdmann

21 de sep. de 2016

My 2016 Murano has been a Joy from day one, and our first service has gone without a hitch , Looking forward to many years of quality ownership and Service.

Vincent Evelina

17 de sep. de 2016

I had a pleasant exp with this dealership, a little miscommunication with a couple things but I would Recommend others here.

Steve Brinkman

16 de sep. de 2016

Very pleasant sales person (Tim) and the whole experience was easy. If you buy a Nissan, buy it at Jenkins!

Bruce B.

11 de sep. de 2016

Love this dealership, never seen nothing like it, everyone smiling, great service, plus sit with a coffee and donuts...while waiting

Marilyn

8 de sep. de 2016

Excellent customer service! My 2007 Sentra was still under the extended warranty on my transmission. Not only did they replace it without any complaints, they gave me a beautiful loaner car to drive! The only complaint I have is that my car was pretty dirty on the outside when I picked it up, grease marks I'm sure from the mechanics. Didn't notice it until I got home, but I'm sure if I called them they would have asked me to bring it back for a good cleaning. But other than that, I am extremely happy with this dealership. Everyone was very knowledgeable and courteous. I highly recommend it!

chips

8 de sep. de 2016

Wait time was minimal, the service rep was pleasant

Michael and Terri Lackey

4 de sep. de 2016

We had an exceptional service & customer service experience at your dealership. Thank you very much. See you next time.

gerald giovanniello

3 de sep. de 2016

GREAT PEOPLE TO WORK WITH WHEN PURCHASING A CAR,NO PRESSURE

landis a cook

2 de sep. de 2016

Great Service !! Do not send me another review if ( Great Service) is not enough.

Brad & Jackie Isaac

30 de ago. de 2016

I'm sorry to say that my husband and I drove all the way from the mountains of Virginia to Leesburg to look at a Nissan. They guaranteed the online pricing and when we get there find out none of it is true.

Debbie Doyle

29 de ago. de 2016

The service was quick even though they really busy

George Wierzalis

23 de ago. de 2016

I took my car in to get the air bag checked. Marty explained things very clearly and gave me a very good sense of confidence in my car.Deen took the time to help me with the form for the GAP, and gave me good information concerning the next steps.I wa very impressed with the people I encountered, starting wth Ronnie.I'm glad I am involved with Jenkins Nissan! Thank you all very much.

Joan Roch

20 de ago. de 2016

We arrived without an appointment but were welcomed. It was a little longer than usual wait for the oil change, but it was very crowded that day. The lounge was comfortable - cool and plenty of seating. Also, there was popcorn, donuts, coffee and soft drinks available. The tech was very clear in her explanation of services rendered and a condition to watch. Overall, it was quite pleasant..

Ron

18 de ago. de 2016

I brought my car to Jenkins Nissan for its 45000 mile service. The work was done while I waited in there customer lobby. The completed the work quicker than I expected at the estimated price.. Ron

Judy

18 de ago. de 2016

The staff here is really friendly and the are up front on the pricing .It was a great buying experience when I purchased the car new andMy service appointments have been equally great .

Dave

17 de ago. de 2016

Received exceptional service at last maintenance visit, starting with service tech Dany through invoice payment!

Terry

11 de ago. de 2016

Service done on time and as expected. Arrived on time. Quick entry. Service done completely as expected.

Julia B. Martin

9 de ago. de 2016

I found everyone very courterous- the service department repaired my car in less time thanexpected and they explained in detail what they did.. As a woman I appreciated this verymuch. Also , I really love my Nissen Rogue. A satisfied Nissen customer

McGury

9 de ago. de 2016

Lena was a wonderful sales person. She was very helpful and knowledgeable. Made buying a car easy.

John

7 de ago. de 2016

Have dealt with Lake/Jenkins Nissan for over two years. I was totally impressed with Lake Nissan Mentioned many times Lake Nissan was the first New Car Dealer I enjoyed doing business with. I am new to Jenkins Nissan and will form an opinion in the near future. I spoke to a sales tech. about a used Nissan Pickup. The sales rep and I came to an agreement but it was turned down by his superior.

Richard Matthews

6 de ago. de 2016

Great team very friendly and knowledgable would recommend them to anyone

Linda raduege

5 de ago. de 2016

My sales person Tiffany was the greatest she friendly personable and very easy to work with

Kristy

4 de ago. de 2016

Definitely worth the drive! I live in Orlando and the staff at Jenkins Nissan of Leesburg were outstanding.

Denise Sidley

4 de ago. de 2016

We found a car online we wanted to look at, but when we arrived, it was already sold. But the excellent sales team found us a comparable car that they had just taken in as a trade. It hadn't been prepped for sale, so it wan't added to their online inventory. They sold us the car, kept it overnight to certify it, and it was ready to drive away the next morning. I could not be happier with the whole experience!

Brenda

3 de ago. de 2016

After considering many other dealerships and getting the vague answers, Charlie called me from Lake Nissan. Not only did he send me a link with pictures of SUV'S in my price range, when I got there he had Royale take me to look at a few he picked for me to consider. I bought the 2nd car he showed me. I love it. Thankyou guys for a no hassle experience! My Vera Cruz limited is beautiful. Brenda

william kirtley

23 de jul. de 2016

very professional nice facility courteous staff. The drive from Sanford was worth the time for this fantastic service experience.

Susan Bittner

23 de jul. de 2016

I was greeted at the service department by a friendly and informative employee. He estimated the time necessary to complete the recall work and the oil change and directed me to the customer lounge. Twice during my wait I was advised of the progress. It was a good visit.

Annette Broska

21 de jul. de 2016

Excellent sales and support staff, great deal and great car. Can't believe how easy and fun the whole experience was .

Joan little

20 de jul. de 2016

Work is done in a timely manner. Personnel is helpful and knowledgeable .

David Woodward

19 de jul. de 2016

I was treated very well. But I was disappointed with the trade in value of the my old car.

Jennifer Lee

18 de jul. de 2016

This is my 4th new car and it was by far the best experience I ever had! Everyone was extremely helpful and nice which made the whole process so much easier. We will never buy a car from another dealership again!!!! THANK YOU Jenkins Nissan!!

Roe

17 de jul. de 2016

Service people were attentive and professional. The car was taken in a timely manner. Work was completed within the time scheduled. Personnel were all friendly and helpful.

John Zeigler

13 de jul. de 2016

It was quick for an oil change and tires rotated. We were pleased with the ease of check in and checking out when our car was ready.

donald

10 de jul. de 2016

most of it was perfect service, wouldve done the overall as a 5 star but heres why i didnt, they said the car would be ready by 1pm the next day and it wasnt fully ready till about 5:30. granted they was making sure it was fully ready before i drove it off the lot but wasnt happy that it took longer then what was quoted. the sales person was awesome and so was the manager that i spoke too. when we go for another car yeah i will go back there because the staff was awesome.

Deanna simpson

7 de jul. de 2016

5 starsIf anything it took all day! At lest 6 hoursThey did buy us lunch.Rayan Roberts was or salesman, this was my 3rd car with him. He very personable,To me,he is a credit to your company.

Don Savage

30 de jun. de 2016

recall for passenger airbag & oil change minimum wait.

Steve N

29 de jun. de 2016

The purchase went smoothly. Royle is a great salesman! Chris went above and beyond to help us get the deal we wanted. We will be back, when the time comes, to purchase our next vehicle.

William J. Hopkins

29 de jun. de 2016

Thanks for the opportunity to give my impressions of the service and staff, which is great

Gerri Thorsen

27 de jun. de 2016

Great service. I went in for a regular oil change. I did notice a change in the waiting area. Instead of the usual variety of snacks, a popcorn machine had been installed. Not a fan of popcorn, but that's just me. I realize the dealership is under new ownership, but luckily, they kept pretty much the same personnel. That's important to me.

Edwina Howard

21 de jun. de 2016

Customer service was awesome, there was a mix up in my appointment time but I should have asked if it was am or pm. Everyone is super friendly and helpful Tim Provau was an excellent sales consultant, he was not pushy and was very easy to talk to and understanding, I just feel bad that he could have been helping someone who might have been able to purchase, but if a Nissan is what you want ask for Tim. He went more than that extra mile to try to upgrade my Versa as it has a VERY LOUD ROAD NOISE from outside to where you cannot even hear the radio, but it was not his fault I had no money to put down and still owed too much on Versa, I only say no to recommending the Versa, not the dealership; the Sentra I drove was great,, I only wish Nissan would have took the incentive to make it right, as I am now paying for a car I am very unhappy with.. But everyone at Jenkins Nissan was awesome they really tried, someone told me once Jenkins took over they could not work with people like before, I hope this is not true. I work very hard for my money and am debating letting the car go back as I hate driving it anymore. So just beware of the vehicle you purchase.

CAROL ROGNESS

17 de jun. de 2016

I TOOK THE CAR IN FOR A RECALLAS USUAL THEY WERE HELPFUL. I BOUGHT A NEW VEHICLE.. IT WILL GO THERE FOR SERVICING AS DID MY OTHER CAR.

KERRY KLINE

10 de jun. de 2016

QUICK SERVICE IN THE SERVICE DEPT WORKED ME IN WITHOUT AN APT

JEB

8 de jun. de 2016

Everyone was courteous, competent, and caring. Work performed as scheduled, when scheduled. Thank you!

Frederick A Currence

3 de jun. de 2016

No oil sticker was installed in my car.A recall was performed but I was not told till afterwards.Car wash was poor, dirty streaks on the windows no inside of car not cleanedTook a long time. about Two hours

Bruce

2 de jun. de 2016

I bought my car Nov. 2015 and the maintenance tire light came on. So I took it in to find out why it was on. The Service Mgr. said the tires needed to be rotated. It took about 20 min. and I was out of there.

Sharon

25 de may. de 2016

Phillip made my service experience seem like family.The staff were also friendly and informative, answeringall my questions in a patient and thorough manner. I drivethe distance just to be serviced by experts that I trust atthis dealership

Thomas Van Dusen

24 de may. de 2016

Overall people friendly and worked hard to make me have a pleasant experience.

Newcar2016

7 de sep. de 2015

I agreed upon on Pathfinder and when I went to pick up the car they had conveniently switched to a more expensive car and acted clueless. I was much younger and inexperienced so I guess I was a good target. I ended up buying the car I initially didn't pick and at a higher price. I learned from this mistake.

Don

16 de ene. de 2015

After looking for weeks for the car I wanted, and having done my test drives and due dilligence on prices I came in to the dealership and they had the car I wanted, and we negotiated the price. NO need for test drive, explaining anything, just lets get to the bottom line. The sales rep and manager had me sign a paper stating I would pick up the car that Monday, with $5,000 down and finance with them the remainder of the agreed upon price. When I got there Monday, with my check, I sat with the F&I woman, and all of a sudden the car was $4,000 more than we agreed. Why you might ask? Well, evidently when they say "finance through us", they mean ONLY Nissan Credit, not any of the other 12 banks they use. Now I was without a vehicle as I sold mine the day before. I spent the next 3 hours dealing with many different people walking in and out of this office to keep me from walking but not giving me exactly what was promised. They finally agreed to "lower" the price $2,000, which was still $2,000 more than agreed. I will NEVER recommend Lake Nissan to anyone looking for honesty in a dealership. Don't let the smiles and platitudes fool you. they are the same as any lowlife car dealership you can find all across this nation.

BrookeCrocker

1 de jul. de 2014

Not one for writing reviews for anything, but my experience at Lake Nissan was truly exceptional. We looked at their inventory online first and saw they had plenty Altimas in stock so we called and told them what we were looking for and to expect us. When we had arrived they were ready to show us options. Btw, this dealership is almost two hours drive from where we live, past several Nissan dealerships along the way but we decided to go to this one due to the remarkable up-talk from our neighbors/good friends. They bought two new Nissans, and in short so did we. You can expect great customer service here as well as a great straight forward deal with no shady shifty sales people.

Linda Mitchell

14 de sep. de 2012

Hi Jim,I am enjoying the car. I was widowed almost 30 years ago, so have been purchasing vehicles by myself since. I want to tell you that this was the very best experience I ever had. From the very beginning with Kade, of course you and Charlie and the end. Everyone there is sort of casually professional, seemed very honest and truly trying to put the best deal together for me. If service goes the same life with Nissan with be Thank you,Linda

cdallocco

27 de jul. de 2012

My husband and I had a leased vehicle we wanted to trade in. We met with a woman salesperson and a male sales manager. After explaining to the manager what I told the manager which car I was interested in and what types of cars I have owned in the past. He looked at my husband and said "You spoil her" -- implying what that my husband is my "sugar daddy"? I was very insulted by this, since my husband did not BUY me any of my cars. I selected them and purchased them on my own. I do not need a man to "spoil" me. I did tell the manager that his statement could result in a "non-sale", but decided to overlook it.We test drove a Nissan Maxima, which I have owned in the past. I loved it and was willing to purchase it, but my husband wanted to continue looking at other makes and models. The Maxima was still first choice. We gave the salesperson our card and asked that they write up a quote and give us a call. We thought they would call that evening, but they did not. The next day we went to look at the Kia Optima and really loved it after the test drive. We were able to make a deal that day and picked up the vehicle at our request the following day. The Optima Limited has more options than the Maxima and may have been cheaper, but we'll never know. The salesperson spoke directly to me and even asked if I would like to have my name first on the title, which had never even occurred to me. We never had to deal with the sales manager, so we never had that felling of being overpowered. It was a great experience as car sales go. I would not have even rated Lake Nissan except that I just received a call from the salesperson. She said she wanted to give us a couple of days and did we decide on which vehicle to buy. Obviously, neither she nor the manager had been listening. I told her that since we hadn't heard from them with a quote we purchased another vehicle. Nissan should consider sending their staff to Kia for better interpersonal skills. Not only did Nissan lose a sale, but it was a CASH deal.

selina0821

27 de jul. de 2012

Great Experience, great customer service! Brad in Service was a great help, he kept me updated on everything that was going on with my car from oil change, tire rotation to cleaning of my car...I look forward to coming in for service cause im never pressured to buying anything i dont need like ALL other dealerships! I WILL continue to go here for SERVICE in my future! :)

selina0821

6 de jun. de 2012

Everyone has great customer service, I was very happy with the purchase of my New Altima. I will always come to Lake Nissan for future purchases. They are helpful in answering all your questions and making sure you are completely satisfied! Will recommend Lake NISSAN to anyone i know! :)

Timc8456

22 de feb. de 2012

From the very first contact with Kade, we had a very positive experience. The salesman was knowledgeable. The pricing was fair. All people we dealt with were more than friendly. In fact, we felt they really extended themselves well beyond expected.Tim carroll

a.feldman

15 de jun. de 2011

Terrific experience! I had been researching Altima's for some time and sent inquiries to numerous dealerships. Lake Nissan was the first dealer to actually provide me with the information I had requested, everyone else just sent me canned responses. I set up my appointment with Kade and he greeted me with very warmly when I arrived. His partner Brian showed me the vehicle that I was looking for, went over the features, etc. He really knew his Nissans. What really impressed me was the price didn't change from the original quote I was given, in fact they saved me a few dollars more. While I was there they introduced me to the service staff and arranged for my windows to be deep tinted too. All in all, this is a very nice dealership, everyone there was helpful and made me feel at home. Definitely recommend.

amys250

28 de abr. de 2011

After doing research on the internet, I knew I wanted to buy a Nissan Rogue. A friend told me to try Lake Nissan. I did and I was not disappointed. Kathi greeted me when i walked in the door and made me feel at home. I was very comfortable from the start and she was easy to work with, no high pressure sales. I have been recommending them to all my friends. Thank you Kathi for the great experience.

jbisceglia

27 de abr. de 2011

I was looking to purchase a Nissan. I had visited a couple of dealerships on line and chose to go to Lake Nissan. The 2 sales people I dealt with were Brian & Paul. They were both very friendly and knowledgeable. I did not feel pressured at all. I was also introduced to people in service and I felt that they were also very knowledgeable. The dealership was very clean and the people I dealt with were very accomadating and friendly. I would tell people to go here for a car purchase and or service.Julie Bisceglia

joesph

27 de abr. de 2011

I went to Lake Nissan to purchase my used 2004 titan and it was a smooth sale, also the place was clean and I got to meet the entire staff which treated me like I had ownership in the place, I had almost bought a Ford F150, but after going to the Ford dealership I had made up my mind went with Lake Nissan, Staff and how your treated is very important to me, they won my business and I will continue to go there, and recommend Lake Nissan to all my friends.

mjohnson1192

22 de feb. de 2011

Lake Nissan will not return your phone calls. I have called many times, left many messages with many different people, and cant seem to get anyone to call back. They are very unorganized and unprofessional. It has taken them over a month to process something for me. They people working the the service department are extremely rude, They lady answering phones cares more about her texting life than her job and customers. The sales men are liars, they will try to tell you things are not broken that are, and that the car has more features than it does. They also try to tell you other companies are responsible for things that they are actually responsible for!!!! It would be worth the drive to go else where!! Trust me! Worst experience EVER!

red3sandjokers

21 de abr. de 2008

Wonderful, caring patient people.You will not regret your buying experience.Have Bought in Orlando, (Bill Ray & Reed) prior to this, eggs are definitely cheaper and better in the country!