richardpentecost57

13 de ene. de 2016

My experience was awesome at their Service Department. Carrie and Vanessa were right on it and very courteous. Outstanding customer lounge too. Thank you ladies.

Mary

20 de jul. de 2015

The check engine light came on less than a week after I had my car serviced for repairs. Thery were efficient in finding out what was missed.

Jaguar owner

9 de jul. de 2015

Quick, dependable service & my service rep was superb. I needed their shuttle service and it was extremely reliable as usual. Kudos to the driver.

Donald Garwood

6 de jul. de 2015

The Svc dept continues to deliver year after year. It's personalized service with sincere Aloha. Thank you, Jaguar Honolulu.

Cheryl Honolulu, Hawaii

1 de jul. de 2015

Friendly people always a smile and a Hello. Always kept up on the status of the work.

Richard Wong

26 de jun. de 2015

Over all is great! thanks. My rep is Keith Nakano who is a very dedicated person, especially when my vehicle broke down last week Thursday, he was so patient to wait for me to tow my car back to Jaguar shop. I am very appreciated.He deserves to have 5 gold stars medal... Mr. Richard Wong(808) 551-0612.

Jamie Spencer

25 de jun. de 2015

Carrie was very accommodating from my phone call to her regarding the issue we were having with our car to the time I picked up my car. It was a seamless process and the repairs were down within a day, but they still offered me a loaner which helped out tremendously since I didn't have to bother anyone to pick me up from the Repair center. They were also very understanding that I wasn't able to return within the same day due to some meetings that I had, other places would hound about what time I will be able to return and just not so friendly. It's more of a friendship with Carrie then a Customer...

Sally Stuart

22 de jun. de 2015

Thank heavens for the frankness of Carrie Felippe!! She is very thorough and informative. When we had questions, she found out the answers or knowingly answered us. She said she even went out to inspect the parts needed to repair our 2008 Jaguar. This is not the first time either; she has been there for us and we appreciate it that employees stay in their positions. I hate coming in for service and find my favorite person is not there to help me and I have to go thru the whole procedure again. She is a good example of an ideal employee! We have had Jaguars for many years now starting with Gerald Schock and even back when Bill Martin was the Service Manager.....long years with your company. Please don't change anything!