Mitzy

26 de oct. de 2016

I went to several delearships all over orange county and none were as professional as Huntington Beach Mazda. Robert Chang got us the best deal around and we walked away with our new car within an hour.

paulalim33

25 de oct. de 2016

I was always skeptical to go to various dealerships because of all the scams I had dealt with in the past. However, my experience here was definitely worth the trip. Robert Chong was very patient with me and gave me the best deals compared to the other competitors. He got me the exact car I had asked for without any hidden fees. Thanks to Robert, I am enjoying my new Mazda 3 Touring. I am sending my family and friends here because I know that they can get the best prices around.

Antonio Moura

18 de oct. de 2016

I had tried buying my with other dealerships in OC, but this was impossible and I just wasted my time and found some non-professional.Michael and Joe were great dealers and gave all the information that I needed to buy my new car.Thank you

mbsachs

13 de oct. de 2016

I was an owner of a 2006 Mazda 3, which I drove into the ground, and was looking to buy a new car. I'm also a member of Costco and was planning to take advantage of their auto program.I reached out to HB Mazda via their chat interface to find out if they were a participating Costco dealer. Costco originally matched me with a dealer in City of Industry, about an hour from where I live. The gentleman I "chatted with" gathered some information and said someone would be in touch soon to confirm if this dealership participated with Costco for the make and model I was looking at.About 30 minutes later I received an email from Robert Chong and it turns out HB Mazda IS a participating dealer and I was able to trigger that match by using a Huntington Beach zip-code instead of an LA County zip-code. I spoke with Robert over the phone for quite awhile. Earlier in the day I had a terrible experience at another dealership (non-Mazda) and was on the defensive. Robert was able to calm my concerns, did an inventory check, clearly stated the color I wanted was not in stock and provided the colors that were. He went over available promotions, clearly stated the Costco price and explained HB Mazda dealership does not do addendums so there would be no surprises (unlike the other dealer I was matched with). The price he quoted me would be the price we'd start at. After estimated tax, title and license, I was right at the upper limit of my budget and decided to tip my hand and told him I had a trade-in. Robert said the trade-in guy would be there when I came in and he'd tell him the sale was contingent on getting as much as he could for it.I made an appointment to meet with Robert the next morning. Robert was ready and waiting for me. The car he was telling me about was pulled to the front and ready for a test drive. After the test drive we sat down at a table out in the open (no shark tank offices for these sales guys) and took my Costco card and ID. About 20 minutes later he came back with the Costco price sheet, Inventory sheet and the offers they could make me. He also had the car inspector check out my car (efficiency, yay!). I knew what I needed my out the door price to be, and had a quote in hand from CarMax. I told Robert what I needed for my trade-in and we'd have a deal. The dealer wanted to offer me $700 less (meaning no deal) but when I said I didn't have a way to get back from CarMax Robert said he could pick me up. Score! I gathered my belongings when Robert came back, said his manager didn't want him to leave and the dealership would match CarMax. Double score! CarMax would have taken tax out of the sale!Woot! New car!The only downside to the whole experience was the pressure to buy "paint protection", an extended warranty (is the car that bad??) and a key replacement package when in the finance office. Only in that office was I asked "what do you want your payment to be". I know the finance guy was just doing his job and that's why I'm not taking any stars off for it.I loved my experience at HB Mazda and hope I continue to have a positive experience when I got back for my plates, my 2 oil changes and any needs that arise.

Ruth Hargiss

11 de oct. de 2016

Joe Rosales (Big Joe) greeted me at the door where I told him what I was looking for. Throughout my visit I started to sway from my reason for being there. He kindly reminded me what my goal was and I ended up purchasing EXACTLY what I wanted. I am so happy with my purchase and I was grateful for his honest help. I'm sold on HB Mazda. Thank you to everyone there that played a big part of a very positive experience for me.

Brad Montgomery

6 de oct. de 2016

Came in with a friend with the intention to get 2 cars (Mazda 6 and Mazda 3).Working with Eric was the best car shopping / buying experience hands down. He was knowledgeable about all things Mazda and best of all NOT pushy! He was very patient with me and my friend (even though we would come in once a week for about a month and a half to test drive / ask questions).Huntington Beach Mazda is a beautiful facility with great inventory, they will work with you on making your dream car affordable/achievable.Love my new Mazda 6 and I am unbelievably happy with the entire experience! I can't wait to send more people here to join #TeamMazda!

Sarah K

5 de oct. de 2016

My husband and I worked with Robert at HB Mazda when trading in our Mazda 3 for the CX5. Hands down, best experience we have had at a dealership! Robert is knowledgeable, patient and attentive! He ensured we had all of the information needed to select the car model best suited for our growing family and worked to get us a fantastic deal. We test drove, installed car seats, popped popcorn, chased our toddler around the lot, crunched numbersyou name it, we did it! Not to mention, he helped entertain our 2 year old throughout the entire process!The great customer service did not end at completion of the transaction. He paired our phone to blue tooth and made sure we understood how to easily operate the countless car features. We couldnt be happier with our new car and highly recommend Robert and the HB Mazda team!

drewshannon

1 de oct. de 2016

I went to HB Mazda a few weeks ago after totaling my 10-year old Saab and Eric & the team were great! At one point earlier in my shopping process, I was thinking about going with a CPO car, but as soon as I stepped on the lot, I knew that I'd be in good hands buying a new car with HB Mazda.I already had a pretty good idea about what I wanted and did my own research, and Eric had a great knowledge of not only the car features, but also what they had in stock. As soon as I showed up (my dad had been at the dealership earlier in the day), they were waiting for me, showed me 3 cars that fit my criteria, and took me for a test drive. Paperwork was finished in about 35 minutes, and I picked up the car 2 days later (I bought the car on a Sunday and had to get some finance stuff taken care of Monday before I could pick it up). When I came back to get the car 2 days later, it was fresh from the detailing center and Eric had everything ready for me. I dropped off my down payment check and was in-and-out in about 25 minutes!I wouldn't hesitate to recommend Eric and everyone else at HB Mazda. Even though I live about an hour away in Los Angeles, I'll be back down as soon as my new Mazda3 needs service & maintenance.

jin

28 de sep. de 2016

Robert made sure that I understood everything. He did not rush me at all and worked with me really well to get the best deal possible for me.

danspach

23 de sep. de 2016

Just traded in my lease and, Robert, at HB Mazda was awesome. He had the vehicles pulled up that I was interested in so I could just walk right out and take a look at them. Overall process only took a little over 2 hours, which I thought was very fast for a dealership. Highly recommend visiting Robert at HB Mazda if you're in need for a new car!

Poolplayer

15 de sep. de 2016

Eric helped me find the car that I want and worked hard to get me the price that I want without any unpleasant haggling. The whole time, he was patient and helpful.

ZBM

11 de sep. de 2016

My wife and I just bought a new 2016 Mazda 6. It's a great car, really enjoy driving it a lot! On top of that our salesman, Robert Chong was fantastic, very professional and informative when it came to getting familiar with the cars computer/navigation system and other features... I really recommend checking out the new Mazda 6... Ask for Robert, he did an excellent job!

Doc

9 de sep. de 2016

As above, I could find no fault with anything at this agency . I received better treatment than at any car agency I ever been to.

MazdaMark

5 de sep. de 2016

The best carbuying experience I have ever had (at age 69). I showed Joe my Costco card and I immediately got the Costco discount (over $2000). I told Joe my wife had leased a Mazda from him two years before and I received an additional $250 discount. Then there was the Manufacturer's Rebate of $2000). I love my new Mazda 6 and would recommend it to anyone else!

MA

4 de sep. de 2016

My friend recommended me to work with Joe when I was looking for a car for my daughter. We found the perfect car within a few days. Joe is great and attentstive , and people at the dealership were very nice and friendly. Thanks Joe !!

Kellykevinowen

2 de sep. de 2016

Ok to start off with they have a great hang out spot that our 12yr old son was in heaven with. The free wifi, chargers, vending machines and cool atmosphere kept him happy the entire time... He literally didn't want to leave! We came to this dealership previously and bought a mazda 3 and since we had such a good experience we returned when I needed to upgrade to an SUV. I'm a florist and needed more storage room. Big Joe went above and beyond to help us out making the whole process quick and easy. Now I've got a reliable car to run my business out of. Thanks Huntington Beach Mazda

mikezoom

1 de sep. de 2016

Eric was very knowledgeable and helpful to make sure I got the car I wanted,it had to be red with black interior. Eric tracked one down and had it delivered the next day at price better than the other Mazda dealers in the area.

ngreene

29 de ago. de 2016

I was looking to upgrade from a Mazda 3 to a Mazda 6. Robert introduced himself and right away started letting me know how easy it will be to get into my dream car and still remain within my budget. Skeptical, I picked out my car and Robert immediately went to bat for me working with the lenders and even bringing in the GM, Jerry, who ensured he would make sure I drove away with a payment that was within my budget. Needless to say, about an hour later I was driving off in the exact car I picked out, for payments that fit my budget and even was able to get my interest lowered by .5% from what was originally quoted.I have bought several cars in my life and this was the easiest and smoothest transaction I have ever had. There is only one place that I will be buying my next Mazda and only one person who is going to sale it to me, Robert. Thank you HB Mazda!

medwards

25 de ago. de 2016

Joe was honest and extremely helpful!! He helped me pick out my first car today and I wouldn't have wanted anyone else to help out. I told him what I was looking for and he immediately showed me the perfect match. He explained everything about the car; all the features and more. If you are going to look into buying a car Mazda's HB dealership, I highly recommend you meet with Joe!

silviaespino

22 de ago. de 2016

Eric Magana,Was such a great help during this process. He made the process quick and painless. He understood exactly what I needed and wanted in terms of the car and budget. He took the time to ask me about my credit and current situation; and gave me very good options to choose from. He is very patient, he took the time to know me and my needs, and worked with that to make it happen. I will gladly recommend Mazda Huntington Beach and of course Eric to my friends and family.

AmberGomz

22 de ago. de 2016

Joe was great . He helped me so much and wasn't pushy. Some other dealers try to force you to make your decision on the spot. I'm not the type of person who likes to feel pressured and if I do, I WILL leave. Joe understood that I needed time to think things over and of course I came back in when I was ready. He was super helpful with everything and gave me all the info I could've asked for on the car. Overall really great guy!

Js18

19 de ago. de 2016

Eric was such a genuine and honest guy! Worked with me and gave me exactly what I was looking for!! Best dealership experience I have had ever, this is my second new purchase and I am a picky person and Eric was patient and gave me exactly what I wanted! They had my car ordered and had it to me really fast! Thank you so much Eric and Mazda of Huntington Beach! I would recommend anyone to go there a buy a car from Eric!

MrJay

13 de ago. de 2016

Amazing experience, spent all day at different dealers looking for a Miata with horrible experience. Walked in the HB Mazda and met up with Big Joe and felt like family. By the end of the night I walked out with a Miata and even got a rid back from another dealer that i turned my old car into.

MisterRobertG

13 de ago. de 2016

I went into the dealership torn between a Mazda 3 and a CX-5. Joe Rosales greeted me at the door and asked me what I was interested in. After talking for a bit about both cars, I elected to go with the Mazda 3. Joe was everything you want in a salesman: friendly, attentive, knowledgeable, and he has a great sense of humor. I feel like I lucked out with Joe and he absolutely earned my business now and in the future. If you are looking at a Mazda, do yourself a favor and go right to Joe Rosales!

Corey11

11 de ago. de 2016

My friend leased a Mazda a couple years back from Eric, and she had such a seamless experience, that when I was looking to lease a new car of my own I decided to return to Huntington Beach Mazda to see Eric. Once again, he delivered a pressure-free, honest environment, and I went home with a brand new Mazda3. I would recommend this dealership, and especially Eric, to anyone looking for a Mazda.

zoe

1 de ago. de 2016

big joe set my beau up with a great cpo mazda 6! thanks big joe! sellers are great but the whole team (front office, chet, guys who detailed the car real quick, etc) is really why this was a great dealership. keep on smokin the competition!

Toliver3

29 de jul. de 2016

I had a great experience at HB Mazda. Joe Balisalisa was great and helped me get the exact car I wanted! Very happy with my purchase

gmoyer

28 de jul. de 2016

I went in there expecting to be there a long time and to put out some money. But their Mazda loyalty program came through for me. No money down and I got the car I wanted. Big Joe was friendly and courteous. In fact everyone there was great! It's my 3rd Mazda and each time my experience gets better. Thank you Mazda of Huntington Beach!

sfigueroa

26 de jul. de 2016

I just leased a car with Mazda, and my overall experience of the process was wonderful. My sales rep, Eric Magana was so helpful!!! Went much better than expected.

van63

15 de jul. de 2016

Our daughter had leased a car through Mazda of Huntington Beach and had nothing but good things to say. When it was time for us to think about a new car we decided to take her advice and go see the folks at Mazda of HB. So glad we did. We met with Joe Rosales and he was awesome to work with. Professional and low key, he answered all of our questions, found the exact car we wanted, and came in with great pricing. He even drove to San Diego on a Friday afternoon to pick the car up from another dealer so we could drive our new car on vacation that started the following Monday. The best experience we have had in purchasing or leasing a new car. Thank you Joe!

teenmom

11 de jul. de 2016

I recently visited the Mazda dealership in Huntington Beach, CA, and had a wonderful experience. Our sales representative Joe Rosales, was very patient as my daughter wanted to test several Mazdas. He was very graceful and trustworthy, while knowledgeable about the Make and model of cars we were test driving. He gave us really useful tips and he shared some valuable lessons of safety for an inexperienced car driver as my young daughter.Last but not least, the finance manager Chet Ward was also very helpful and insightful in his suggestions for adding several choices for insurance and protection packages which fit best for a teenager on the wheel. He was very polite, accurate and knowledgeable in his area of expertise and was very detailed in explaining the finance process making it very easy and reliable to proceed. I felt in good hands throughout my visit..

Happy Customer

9 de jul. de 2016

We worked with Joe Rosales, aka "Big Joe." He is very professional and personable. We recommend working with him if you're thinking about purchasing a Mazda.

Paul Miller

7 de jul. de 2016

We first met with Robert who was great at showing us the cars. When we decided to go back and get a car we dealt with Joe Rosales who was very personable and made the buying process simple.

Wade

1 de jul. de 2016

There's nothing I would change about this dealership. I never write reviews, but after receiving exceptional service at HB Mazda, I think it would be a shame not to spread the word about just how great this place is. It is nothing short of perfect. I purchased my CX5 from Joe Balisalisa a year ago and recently returned for my complimentary first service. The staff in the service department are very friendly and my service was prompt. Anyone shopping around for a vehicle who is tired of listening to all the ridiculous sales pitches needs to go talk to Joe. Just go there and talk to him and you'll understand. I couldn't be happier with my experience and I'm sure you'll feel the same way.

chobeto

30 de jun. de 2016

I did a business with Joe Rosales last year, and just yesterday I went back to H.B. Mazda and looked for him. He is a very easy going person to do business with, he was very helpful and courteous, I felt as if I was doing business with and old friend.Joe tries to find what the client needs, and explains everything and even helped me to set my cell phone.I advise you to ask for Joe Rosales when you go to H.B. Mazda, he will go the extra mile to help you.Thank you Joe

FawnN

28 de jun. de 2016

When I placed my inquiry online, within minutes I received a call from one of Joe's team members. I told them what I wanted and it only took them about 2 weeks for them to find my car. As promised, Joe found me my car with exactly everything I had asked for, plus he was able to work with me and provide me with the monthly payment I wanted. Joe is super friendly, knowledgeable and professional. Top notch customer service from start to finish! I totally love my new Mazda 3 hatchback!!! Thanks Joe!

Jusko, T

28 de jun. de 2016

This review is long over due. I purchased a Mazda CX5 from Robert a year ago and it was the easiest car buying experience I ever had. He made car shopping actually fun when I first visited and showed me all the details of the CX5. I never felt any pressure from him at any time. He contacted me about a week after my visit and asked me how my car shopping was going. I felt like I was not talking to a salesman but a friend. I told him that after weighing all my options, the CX5 stood above the rest and I was ready to get the CX5 that week end. When I arrived, he greeted me and guided me through the process. I was in and out in less than 2 hours. To this day, Robert continues to answer my calls and assists me with my service appointments and answers all my questions no matter how trivial. I highly recommend anyone who is interested in a Mazda to seek him out. You won't regret it.

JulieS

19 de jun. de 2016

I was shopping around for my first new car and decided to check out the Mazda dealership. Joe came out to greet us right away and was very friendly. He was very patient and understanding that I was still in the looking process. I test drove a few different cars and finally decided on my Mazda6 and I love it! Great experience, great price, great car. Thanks Huntington Beach Mazda!

Christina Fuller

15 de jun. de 2016

Joe Rosales is the easiest salesman to work with. Never pushy but always helpful and attentive. The whole experience was hassle free and so easy. Everyone involved was courteous and was not pushy at all. Joe took his time to help me set up my new vehicle and answer all my questions even though it was getting late. I would highly recommend this dealership and ask for Joe Rosales. you will be so happy you did. Thank you Joe and Mazda.

rayclaire82

14 de jun. de 2016

Had a great experience at Huntington Beach Mazda buying a 2016 Mazda3 5-door. Robert Chong was very knowledgeable, friendly and helpful all the way through the car buying experience. There was never any pressure to buy and when I decided Mazda was right for me Robert got me the price I wanted. Very happy with HB Mazda and my Mazda3.

erynlee7

10 de jun. de 2016

I was having a hard time deciding between a Honda and a Mazda. When I went to the Mazda dealership, Eric Magana came out to greet me. He was very nice and helpful and I could tell that he is passionate about his job. He was not pushy at all, which was great being a woman in my 30's, by myself, looking for a car. I left there with no pressure put on me. When I did go back in a few days later, I brought a few of my friends. Eric was very honest, patient, and nice to us all. When he did run my credit and figured out a payment plan, I was pleasantly surprised with the deal they were able to give me. It was below the price that was listed on truecar.com. Immediately my mind was made up, and there was no use to go back to Honda. He wanted to make sure that this process was fast and painless for me, and it was. I was out of there within an hour. Overall it was a great experience!

JP

29 de may. de 2016

Joe Rosales was very friendly, and easy to talk to. No games, very helpful and willing to help in any way! He answered all my questions and did not rush me in any way, and no pressure at all! Joe is the man you need to see, and chances are, I will be seeing him sooner than later for another purchase in the future!!

erikchrisman

26 de may. de 2016

Had a great walk-up car shopping experience buying a new 2016.5 CX-5. He was extremely helpful and informative. Anyone who wants a great car for a great price, they should go see JOE!!!

Dishawnr

26 de may. de 2016

Joe Rosales and the whole staff were wonderful to both my son and I.... by far my best car buying experience ever! Thank You so much, DiShawn Roberson

Mary Barda

22 de may. de 2016

Customer service was high on my list of priorities for choosing my new car. This was the most confident car buying experience I have ever had. It started on the phone with Joe Rosales who respectfully answered all my questions and concluded with the purchase at the dealership with Eric Magana who respectfully addressed more questions. The meeting with the finance specialist was friendly and efficient. I am looking forward to returning to HB Mazda for my new car's service needs.

Chelpero

22 de may. de 2016

Joe Rosales help me today but my first car. He was very helpful with my selection and purchasing as a first time buyer! I would recommend! Thanks again!

Mazdacx5owner

16 de may. de 2016

Bought a CX-5 today and it was the best car purchasing experience ever. Our salesman, Robert Chong was always so helpful and knowledgeable in our communications. We never felt like we were being pressured to buy, unlike other dealerships. He answered all our questions and made our purchasing experience a smooth one. We would definitely recommend this dealership. Be sure to ask for Robert Chong!!!

chunney

15 de may. de 2016

My soon-to-be-driving teenager and I went looking for a sedan. We started at Mazda, with Joe Rosales. It was the best "walk-up" experience we had. He immediately found us inventory to look at, and gave me all the facts I needed while we were test driving. We went to every other dealer down Beach Blvd, and didn't come close to that same friendly, informative experience. Also, we couldn't find a similar sedan that had the same, excellent safety features of the Touring model M3/M6 at the same price point as Mazda. We ended up with the M6 and love it!

Yao-Jung Yang

5 de may. de 2016

George is just that kind of person you really like to talk to. When you visit the dealership, you could expect everything goes exact the same as they told you on the phone or email. No hassle. You could feel he is just trying to help you, not selling something to you. Many thanks to George as he even came to the dealership to help me close the deal on his off day. Unlike many other salesmen, George does't talk fast and skip many detail to hide anything, he explained every options you have without giving you any pressure to buy anything you really don't need. If anyone wants a smooth experience and descent man to do business with. Be sure to ask for George. I literally contacted with every dealership in SoCa, doing my research for more than a month. I could feel the differences when someone is trying to play trick, making money or helping you through the process. Again, best part of Hungtington Beach Mazda is they stick to what they told you. Price is very competitive, no surprise appear through the whole experience. I really don't like people saying things like "this is the quote for today, no guarantee for tomorrow's pricing" or "It has additional dealer installed option, sorry we didn't mention it before" . In Huntington Beach Mazda, none of these exists in my experience. I highly recommend this dealership. Even if you do not eventually purchase a car here, you will have great experience just like working with an old friend, feeling no pressure to make any hasty decision.

cameron3

30 de abr. de 2016

Just recently visited this dealer with my parents and had a great time! The salesman who helped us was named Robert and he was very helpful and very informative during the whole process.

Climber971

16 de abr. de 2016

No hassle, no worries, prompt replies to my questions and met all of my requirements without batting an eye! From the moment he showed me the car to the time I drove away the whole thing took less than 3 hours... 3 hours!!! And that includes email, texts (when I wanted him) and having all the paperwork perfectly in order. Through it all, JT was nothing but responsive, professional and read my wants and needs perfectly, and delivered. This is your guy! Go see him and you'll enjoy the entire experience. Thanks JT... And OC Mazda.

Krys1985

3 de abr. de 2016

This Gentleman was very helpful. He did not push me and he made me feel at ease. He was very professional. My wait was not much and he got me out of there in no time.

skishi

2 de abr. de 2016

I just purchased my second Mazda from Robert Chong at HB Mazda. Robert makes the purchase decision so easy, by helping match my car needs and then getting me a great price. Robert clearly wanted the best for us, and he went over and above, to deliver great sales support. I even got an email from the dealership that they were closed on Easter Sunday, so that the employees could personal time with their families. This speaks volumes of the integrity of the the dealership owner, John Patterson, and his considering the welfare of his workers over just selling more cars on this sacred day. I never feel pressured by HB Mazda, and greatly appreciate that.

Zee

21 de mar. de 2016

I bought a Mazda6 from Eric. He is a kind, knowledgable person. I've referred him to several friends because our experience was so good.

souleet457

18 de mar. de 2016

Right when me and my girlfriend walked in. We were greeted by Robert Chong who was very helpful in my Mazda 6 purchase. I did test drive the car around the block and was very pleased with the mazda 6 touring. The price was good and there's not much to say. Overall my experience was very good and would recommend anybody who's looking for a Mazda to come to this one.

Smaddams

14 de mar. de 2016

I had the pleasure of leasing my first Mazda today. Robert Chong helped me into a CX-5 grand touring. I was recently in an accident that totaled my first car. Since I was coming from driving a small Ford mustang, Robert listened to my concerns with getting into a bigger car. I told him simply that I couldn't make a decision today because I wanted to test drive a few other cars. He understood and wasn't pushy. He gave me his cell number to contact him the next day after driving a couple of the other competitors. After test driving honda, and jeep, I decided this was the car for me. He made the process quick and painless. After the deal was done, he even took the time to go over every little button in the car and show me how it works. He even set up my phone on the bluetooth so it was ready to go. The customer service was nothing like I have experienced before at a dealer and I'm completely satisfied. I feel like this is the beginning of a long relationship with Mazda.

Naples golfer

5 de mar. de 2016

Joe Rosales was polite and not in a rush. He answered all my questions to my satisfaction. Dealership was easy to get to and there was plenty of parking. Joe was good at contrasting and comparing the Mazda I'm interested in and the competition. We have a test drive scheduled for 3/8.

Ken R.

2 de mar. de 2016

My salesman Joe was excellent. He know the car and went out of his way to make sure I got the best deal possible. I would recommend his as this is the second Mazda6 I have purchased from him at Huntington Beach Mazda.

Danimadri20

28 de feb. de 2016

I like to start with a thank you joe!Ive been searching for the right vehicle for weeks and had no luck, luckily i decided to go to OC huntington beach mazda inquiring about a car they had for sale. Let me say when i stepped into that building i felt welcomed everyone was happy friendly and very informative. Joe is a great dealer as well as person he set the cards on the table and gave me all the info i need as a fisrt time buyer, and gave my the price i was hoping for with a very low interest rate. He was funny outgoing and very nice. As a first time buyer i am inlove with my car and with the quality of help i recived thanks!

kendall91

25 de feb. de 2016

As a first time car buyer I was a little bit apprehensive. I met Robert upon arrival and I'm so glad I did! He listened to exactly what I was wanting in a car and helped direct me towards the vehicles that he believed would best suit me. He wasn't pushy and respected my budget and what I could afford. I was very comfortable with him, while when I visited other dealerships near by, felt as if I was just part of a pushy sales pitch. He went above and beyond for me and was extremely patient while it took me some time to straighten out insurance issues - I had to leave the car at the dealership for a few days and he even picked me up when I could finally get it! He was there to offer assistance without making me feel pressured in any way. I highly recommend Robert and Huntington Beach Mazda!

Happy Mazda Owner

22 de feb. de 2016

I had a great experience at this Mazda dealership. I came in looking for a specific model, but they didn't have one on the lot. "No problem", said Big Joe. He found one for me and in a matter of minutes he drove off to get it. I got exactly what I wanted and paid less than I anticipated. The customer service at this dealership is awesome. I highly recommend them to anyone who is looking to be treated like a valued customer.

JCalloway

18 de feb. de 2016

HB Mazda absolutely rocks. From their service department, finance staff, the best sales man there: Joe Rosales. Joe is professional, knows his stuff and makes the whole sales experience fun. He takes his time, is friendly and most importantly, he is the reason my wife and I have purchased three vehicles from your dealership. Most recently, my wife just purchased a CX-5. Joe is the man and Huntington Beach Mazda is the best. Great Job Again Joe.

CarguyJanet

13 de feb. de 2016

Big Joe hooked us up. Fun guy to talk to, low pressure approach. We went looking for a specific used car and got a good deal. Car was clean and inspected by their service team. We drove away in about 3 hours, and if you've done the dealership thing before, you know how fast that is. Definitely recommend this dealer for friendly service.

Srcalloway

10 de feb. de 2016

I absolutely love HB Mazda, their service department, finance staff, and of course my favorite sales person Joe Rosales. Just bought my third Mazda from Joe. Joe you rock! I live within walking distance of another Mazda dealer but choose to make the 25 minute drive to HB Mazda because Joe and the people there are REALLY just that great. Friendly, courteous, knowledgeable, and prompt - plus they provide good snacks for the customers. Keep up the great job Joe and team.

Tracy10

9 de feb. de 2016

Joe made everything quick and painless. He is also very informative. Made buying a car a lot of fun. I definitely recommend dealing with him.

jessicarose

7 de feb. de 2016

This was my husband and my first time buying a new car together, so we were unsure of what we were getting ourselves into! After visiting several other dealerships, we came upon HB Mazda. The dealership is about 1 hour south from where we live so its not an ideal location, but after meeting with Joe Rosales and test driving a couple of cars we were hooked. Joe definitely took good care of us throughout the whole process. We had questions after our purchase and Joe was prompt in addressing our questions and concerns. Great selection and great staff!

AprilV13

7 de feb. de 2016

I went to a couple dealers including car max before knowing I wanted a Mazda. We pulled into the parking lot and started looking at the Mazda 3 I sport. Joe Rosales walked out and introduced himself. We told him I was interested in a new car, but wasn't quite sure exactly what I wanted as I had never bought a brand new car before. The was no pressure at all compared to what I got at Honda. He asked what I looked for in a car, space, features, ect. I got in the Mazda 3 for a test drive and fell in love. The power, handling, easy to use touch screen/dial display. Then we moved onto the paperwork and price. I feel I got an excellent price for everything I wanted. Checked true car after and was then certain I paid a great price. I would absolutely recommend Huntington Beach Mazda, specifically Joe Rosales. Buying a car takes time, and paperwork. I felt like we were just enjoying our Saturday having a nice talk and I walked out with a brand new car.

Marniluther

7 de feb. de 2016

I was well taken care of from the minute I walked in the door. I had a E-Plan and Joe treated me like any other customer. He was friendly, kind and informative. He made my experience quick and painless.

Nikir

7 de feb. de 2016

I felt taken care of from the moment I walked through the door. Joe was friendly, took the time to answer all my questions, and he was honest. I was happy with my experience!

Jesse1550

1 de feb. de 2016

I worked with Eric for a while deciding which car was right for me and he was nothing but patient and helpful. He was true to his word and really went above and beyond to make my buying experience a pleasant one. I know this may sound like a cookie cutter review but that's honestly how awesome everything was. I know when we need to buy another car where we'll be headed. Thanks Eric, we really did appreciate all your help.

Mazda owner

30 de ene. de 2016

Have to make an appointment for oil changes, but they don't return calls left on answering device. How do you get an appointment?

lANCER12

29 de ene. de 2016

Big Joe was great to work with. No Hard sell. Found the CX 5 I wanted and had it delivered. great dealership to work with.

DixieNZ

23 de ene. de 2016

OC Huntington was a cut above all over the other dealerships we had been too. Right from the get go Joe Rosales did his up most to find us the right car for our price range. Being new imagraints to U.S we have 0 credit rating and with the help of a co- sign they were able to give us a great finance rate. Joe was very patient with our situation and gave excellent service! Great family dealership with a clean childrens room, and we were even fed lunch from the BBQ! We will be back, thanks again!!

GarciaPS

21 de ene. de 2016

Joe Rosales is always a fun guy to work with!He helped me out with my lease and and kept it fast and simple.Chet Ward was also amazing!Kept everything easy to follow and was able to answer all of my questions. The environment is very clean with friendly staff overall. Will definitely be back!

BeachDaisy

21 de ene. de 2016

Thank you HB Mazda, more specifically Robert Chong. I went into HB Mazda after totalling my car on New Year's Day getting hit by someone running a red light. My insurance quickly decided it was a total loss but I needed to decide what I wanted for a new car. I wasn't planning on getting a new car anytime soon so I hadn't even done any research. I went to HB Mazda and first encountered Robert. Just my luck because he was the nicest, most helpful, and patient sales professional. He helped me find exactly what I wanted and then helped me through the process. I never felt cheated or uncomfortable, I was at ease the whole time. Robert and the staff at HB Mazda were so great that I purchased a new CX-5 from them. I am looking forward to using them for maintenance over the life of my new car. Thank you for making a process I was dreading so much easier. Robert is the best, I highly recommend him for your next car.

LindaSD

18 de ene. de 2016

I came to HB Mazda with my daughter to buy her a used Mazda3, as we have had good experiences with that model with 2 other vehicles that my sons drive. We live in North San Diego County, so I searched dealerships in San Diego, Riverside and Orange Counties, and HB Mazda had the largest selection of the model and years we were looking for with the best prices. I called before making the trip, and spoke with Joe Rosales. He was very helpful in making sure the vehicles were still available. He was very helpful when we arrived to look at the cars and throughout the buying process. I definitely recommend Big Joe and HB Mazda.

Alan

16 de ene. de 2016

This was my first time getting a brand new car! I live in LA and got a few quotes from local dealerships. They weren't that great so I decided to call around. I called up Huntington Beach Mazda and spoke to Big Joe. He got back to me the next day with an amazing deal! Everything was ready to go for me as soon as I showed up! Big Joe was awesome! He took care of me and I couldn't be happier with my decision and deal. I drove off the lot with a brand new 2016 Mazda 6 Sport. I recommend Big Joe and the rest of the Huntington Beach Mazda team to everyone!!! Give them a shot and I guarantee you will not be disappointed!!!

sedwards25

23 de dic. de 2015

In 2012, I purchased my 2012 Mazda 6 from HB Mazda. Why I decided to look anywhere else for my newest car I don't know but I did. At a lot of other dealers, I dealt with unprofessional, pushy, and unrealistic sales and management teams. You will not get any of this at HB Mazda. Eric, Michael and Bob (the manager) were my DREAM TEAM! These guys knew my price range, the car I wanted and what I was expecting for my trade in value! They made the deal I wanted over email and text, and I walked into the dealer, took a quick glance at the numbers again and was out the door with my new car in under an hour and a half! Chet, the finance guy made everything super easy and quick. Thanks again Eric, Michael, Bob and Chet!

Gary G

20 de dic. de 2015

Joe Balisalisa, the Internet Manager was my contact through-out the process; initial call, initial e-mail, show room meeting and sales finalization. He was always so pleasant, professional and knowledgeable regarding the details of the particular car that interested me....from a general standpoint and from a very detailed and technical aspect. Wow! I was impressed. He was so patient with my many questions and concerns and addressed all of them to my satisfaction. I was so impressed with his sincere appreciation for my concerns and his genuine interest in what I wanted, needed and was looking for. He was always so professional and forthcoming with information. That was important to me. What a unique individual. He really made my purchasing experience enjoyable and memorable.Thanks Joe

Kelly

27 de nov. de 2015

My husband and I are so happy with our new Mazda! Joe Balisalisa helped us with the whole process to make it quick and easy. He's so friendly, patient, knowledgeable, and honest! I will definitely recommend Joe to anyone looking to buy a car.

mkoehler88

22 de nov. de 2015

I made an appointment online to test drive a used Mazda CX-5 that Huntington Beach Mazda had for sale. Joe Balisalisa contacted me promptly to arrange a time. We came on a Friday night at about 6PM and even though it was late in the day, we never felt rushed or pressure to make a purchase. We ended up falling in love with the car and made our purchase. Joe made it easy, worked the numbers to get us what we wanted and was extremely kind and patient in the process. We couldn't have been happier with our experience! Thank you so much Joe and Huntington Beach Mazda!

thefoolio

22 de nov. de 2015

My first stop for the day was Huntington Beach Mazda, Eric Magana approached us and asked us if we had any questions about anything. I told Eric we were simply browsing and he told me where all the new cars could be found and where all the used cars were as well. Then he let us do our thing, after maybe 30-40 mins of browsing we walked into the building and Eric was there patiently waiting and asked us again if we had questions. I told him we were still looking and we ended looking at a total of 6 different car dealership. Almost all the other places hounded us and asked us specifically what we were looking for and seemed to get very annoyed when I ask them where the new cars were. I ended up going back to Huntington Beach Mazda went straight back to Eric and got me a fully loaded Mazda 6.

JoyceSelan

1 de nov. de 2015

Joe Rosales does it again! We went in for a second lease with HB Mazda and couldn't be happier with our new CX-5! Thanks Joe! HB Mazda is super friendly, fast and easy! Thanks guys!

Dantez

1 de nov. de 2015

Joe helped me buy my first Mazda. The experience was great. Joe got me the price I wanted at the rate I wanted. It was easy and painless. Thanks Joe!!!

beckek

31 de oct. de 2015

We purchased a used car from this dealership on Wednesday. There was only one car key and no manual. Saturday morning, Joe Rosales called us. He had tracked down the previous owner and drove out to Aliso Viejo to pick up the 2nd key and manual! We were blown away. Thanks Joe!!

Johnvdh

30 de oct. de 2015

This was my first car buying experience and it was great. Didn't feel all official because they were super friendly and it was like dealing with family then a stranger. Definitely recommend them to family and friends!

beckek

29 de oct. de 2015

My husband and I were amazed by how easy it was to purchase a used car from this dealership. Joe Rosales was the best. Friendly and honest. We left with a car we love and at a great price. We really appreciate how well we were treated by Joe and everyone at HB Mazda. Will definitely recommend this dealership to friends and family!

Vlee

23 de oct. de 2015

Very knowledgeable and honest on any questions I had. Easy and smooth transition from out of my old lease and into a new one. Joe B helped me out on my first and second Mazda. He will probably help me for my third :)-Vanessa

Andree W.

9 de oct. de 2015

Huntington Beach Mazda is a very good dealer. Have dealt with their service department for over 20 years, Excellent, courteous service.Have just purchased a new Mazda 3 Grand Touring 2016 from the showroom with the help of Joe Rosales. Very professional, friendly but no pressure.Answered all my questions and even paired my phone addresses to the system.Service even in the details.Looking forward to continue servicing my car with Mazda Huntington Beach. Andree W. in H.B.

mazdalover

21 de sep. de 2015

It was a pleasure working with Josh! He's attentive, helpful, and extremely friendly. Josh always tried to keep me posted with the arrival status of my car, which made this experience a very enjoyable one.

Jon R. in HB

18 de sep. de 2015

Initial contact was via the Costco Auto Buying program, and Ron Moussavi was prompt in contacting me. My wife was not immediately available to accompany me to the dealer, so I caught Ron's days off when I did go to the dealer for an appraisal of my trade-in. Joe Balisalisa then was very thorough in guiding me through the purchase, financing, and applied discounts on top of the Costco negotiated deal. Then he advised that we also get a City of Huntington Beach parking pass, so we can go to the beach and pier and park for free for a year! Yay! I now look forward to interacting with the service department when I get a Costco-subsidized accessory. I already am impressed with the sales and parts departments. (Our previous car was a Mazda Protege.) I highly recommend this dealership.

Paula

15 de sep. de 2015

Joe balisalisa was very informative about the vehicle I inquired about and was able to answer all questions that I had without hestitation. He was very patient through the enter purchasing process and was a pleasure to work with when buying a new Mazda! Would definitely recommend this dealership and Joe was a great person to work with!

addy4532

15 de sep. de 2015

The car-buying process can be stressful in and of itself. Attempting to identify your must-haves, budget, financing and vehicle research is time consuming. Countless hours are easily spent online doing research, trying to find the perfect vehicle that fits all you want and more. Trying to do this in 3 days seemed impossible. Not to mention, I had never bought a new car in my life.Michael went above and beyond helping me find the car I wanted. Over the course of about 8 hours, we emailed back and forth constantly to narrow down my search and close in on an acceptable price. Our conversation started with me thinking I think I want a Mazda and turned into I am getting a 2015 Mazda3 Sport. For the first time in the process, I felt like my ideas and thoughts were being heard. Other dealers had tried to convince me to get a Back Up Camera, a different trim level and in one case, not to finance at all. Michael managed to make me feel comfortable, provide me with helpful information, and we hadnt even met in person.The friendly rapport Michael established via email carried over into the real world. The process of making my purchase took about 3-4 hours, primarily because Im indecisive and some xxxxxxx salesman (at another dealership I wont mention) kept my drivers license. Most importantly, Michael took this all in stride and was able to keep me and my family calm throughout the process. As a young female, I naturally started the car buying process with a huge guard up. Michael helped me get through this and made getting a new car exciting and enjoyable, just like it should be.

ramseyfam

14 de sep. de 2015

Joe Rosales is amazing, he's very friendly and not pushy at all. If you are concodering buying a vehicle go to Joe he will listen to you and find you exactly what you are looking for and at an amazing rate too. He's great he helped my growing family find the car that we needed. We ended up leaving with a brand new 2016 Mazda CX-5 We love it and it's perfect for us. Thank you joe for all your hard work and dedication.

cjack45

14 de sep. de 2015

I went to HB Mazda to lease a new car and return my current leased car. In about one hours time, I left in a "cool as heck", Mazda 3 sport 5 door at the same payment! A total upgrade, 4 years later, at the same payment? Joe Rosales and his team made it happen for me. Thank you! I arrived at HB Mazda at 5pm the day after Labor Day, so I am sure they had a hectic weekend. I was immediately welcomed by nice receptionist and Joe lead me outside directly to the Mazda I would lease, he knew it was the right ride for me! I wanted the car at first site and declined a test drive. Joe insisted I test drive it, and I'm glad he did. It is such an upgrade in technology and features, I would have been lost without his thorough, demonstration of the vehicle. I wanted more miles on my lease and a smaller down payment, as I am on a tight budget. Joe recalculated my lease giving me more than several options and with his guidance, we chose what works best for me. Joe made all the paperwork effortless, as did the finance manager who also offered so many great options on Service plans, Warranty options, even Key replacement. The lease return was also easy and they did not "look down" on my trade in, and that manager was very candid about my options. Joe took me through the service department and there was a lot of activity, even after 5pm, so I'm sure getting serviced will not be a problem at HB Mazda. So overall BEST car buying experience ever, thanks to Joe Rosales and Team HB Mazda!

Judi Lathrop

9 de sep. de 2015

We walked in "just to look". Joe asked what we were looking for so he could help us "just look". He seemed very knowledgeable. Even though we had no intentions of buying a car that day, he still took the time to talk to us and find out what it was we were or were not looking for. in the end a couple of days later we ended up buyin a car and Joe made the process very easy and it didn't seem like we spend hour at a dealersip making the deal. He made us feel comfortable. I would recommed Joe Rosales to anyone not sure of what they are looking for and he will point you in the right direction.

corvette41

8 de sep. de 2015

We went to Mazda to go check out some cars. I managed to talk my mom into Honda because i don't like Honda. We started looking around and Joe came out and greeted us. Joe respected our wishes of "just looking" and showed us the CX-5 on the showroom floor inside. I was personally very impressed with the vehicle and the service. A few days later we came back and actually decided to buy the car. He really wanted us to buy one of the cars on the floor but i pushed my mother to get the one she wanted. A Soul Red CX-5 Touring. Joe respected our choice and was able to have the car ready the next day. When we came the next day i was very happy with what i saw. A beautiful red car waiting for us. Overall, I was very happy with the respect and laughs Joe gave me and my mother, and when I'm ready to buy a new car i think I'll head over to Mazda to purchase a new car.

alliebog

7 de sep. de 2015

Being a first time buyer, I was very uneasy about dealing with the typical car buying experience. I was expecting over bearing salesmen and haggling at every corner. I did experience this at other dealerships in the area, but not at HB Mazda! From the second that I pulled onto the lot, I was greeted by very friendly and welcoming employees. Joe Rosales was very helpful at every step of the way. He was the main reason why I didn't even bother going to other Mazda dealerships. With "Big Joe" there was no pressure or stress, which is what I was really looking for. He made the process so simple and straight forward and didn't make me feel like I was being "sold" to. I would highly recommend HB Mazda and ask for Big Joe!

LH

4 de sep. de 2015

I returned to this dealership to purchase my 4th Mazda, Joe Rosales was very helpful in showing and explaining all the vehicle options available so that I could make the right decision for me. No pressure or stress. Everyone at HB Mazda is very nice to work with that is why I keep coming back.

Jamey25

4 de sep. de 2015

This was my first car buying experience. Eric was so friendly and made the process as simple and straght forward as possible. He new the ins and outs of the car as well as being able to compare to many other cars. He does not only sell Mazdas, he truly loves them and it shows. As for the actual paperwork and financing, Eric made it as plain and simple as possible and wants you to be truly happy with your purchase. I will continue to go to Mazda in the future and will recommend anyone looking for a car to go to Mazda and ask for Eric.

Bwalske

1 de sep. de 2015

I went to 1 dealer to purchase my 2016 Mazda CX-5. I had a great experience with everyone at HB Mazda. Joe Rosales was the salesperson that took care of me. Joe did an excellent job making my deal happen. Anyone looking to buy a Mazda should go to HB Mazda and ask for Joe.

isners

26 de ago. de 2015

Joe Rosales has the patience of a saint. My first visit to test drive a Mazda 5 and 3 was not my last. I think I came in 3 times over 8 months to test drive, compare prices and compare the two vehicles. I knew I wanted a Mazda because we had purchased one for my daughter a few years earlier and had a great experience with HB Mazda but I was not sure which car would work best for me. I was very nervous because I had never purchased a car on my own before. Joe was so relaxed and patient with me which helped me to finally decide on a Mazda3 and I am so glad that I did. I really appreciated his "no pressure" approach. I definitely recommend Joe Rosales and HB Mazda for your next Mazda purchase. Thanks Joe!

School Bus Driver

25 de ago. de 2015

The experience I had with Joe was the best and everyone there is so friendly. No hassle no rush they let you relax. The best experience I've ever had since buying a car 25 years ago. I would recommend this dealership 100%.

misterop

17 de ago. de 2015

Joe Rosales at H.B. Mazda will keep all commitments. Will not high pressure you. He almost seems like someone more interested in making a friend than hustling a car sale. Everyone at Patterson Mazda seem eager to dispel the usual anxiety one has purchasing from a dealer.

lillzygirl

17 de ago. de 2015

My family and I got the new Mazda 6 at Huntington Beach today. Our sale rep Eric Magana was down to earth, honest, knowledgeable, and provided excellent customer service.We been researching about this car, therefore, there was no need to haggle during negotiation time.. Eric and his team gave us a great price and got us our new car within an hour!If you re looking for a Mazda I recommend coming to Huntington Beach and ask for Eric.

typicaltaylor

13 de ago. de 2015

My parents and I went to HB Mazda, and Joe was our salesman. Frankly, I have nothing but kind words for him. Joe was extremely patient, did NOT try to pressure us at all, and was very informative in answering our numerous, numerous questions. We ended up leasing the 2016 Mazda6 Touring edition, and it is absolutely a dream. I could not be happier. Thanks, Joe!My only note that I would like other people to see is that the NATIONAL sales ad mentions 36,000 miles (12k/year). However, when we tried to sign the lease, it was changed to 10,000. Apparently it is something to do with the national ad being only for a Sport, not the Touring. However, this was not communicated in any way to us until we were all excited and sitting down to sign the lease (10pm at this point). Advanced warning would have been greatly appreciated. We went back the next day and were able to "upgrade" to a 12,000 mile lease for a few dollars more per month, which is great, but a little more clarity from the get-go would have been nice. I am going to be optimistic and chalk it up to miscommunication, with the hopes that other customers are informed in much more frank and clear circumstances. Overall, everything worked out in the end, so I am happy!

mskowz

7 de ago. de 2015

It was great experience as my first buyer. We had good deal on this car and appreciated his patience. We had great chat and how we made our decisions.

MB1090

4 de ago. de 2015

Our contact, Joe Balisalisa, turned out to be a great resource in finding, securing, and delivering the car we were looking for. His openness and explanation of the process in finding our car was excellent. Best of all, he listened to what we wanted in a car for the price we felt was fair. I will definitely recommend Joe to anyone looking to buy a car.He even recommended financing that beat our credit union rate.

Larry

31 de jul. de 2015

Great service even after we left with our new car. Joe came to the house to help troubleshoot the garage door opener. Works perfectly now!

HBlocal

31 de jul. de 2015

Drove up and was immediately greeted by Josh. I explained my needs for a new company car, was shown the inventory, given comparisons and a test drive and drove off in a fully loaded CX 5 GT.

mermaid

27 de jul. de 2015

stopped by without an appointment to have my phone/navigation system fixed/reset. Luis greeted me right away and looked for the appropriate person to help me. Joe Balisalisa explained to me what was going on and how to reset on my own should the problem occur. He was friendly and very knowledgeable and highly skilled.I was very pleased I was able to straighten this issue that had been annoying me so quickly and without fuss.thank you

tskono

25 de jul. de 2015

We just recently finalized our (my wife's and I) order of a 2016 CX-5 GT.Joe was the sales person assigned by truecar when I requested a quote and we are glad it was him. When we arrived at the dealership, he was straightforward and easy to talk to. No pressure at all and answered all the questions we had during the test drive. After we went back and put in the pre-order, he kept me updated on the status of the 2016 CX-5 that I pre-ordered through the 2-3 month wait for the car. I also had a truecar statement from my company that I printed at the time I sent in the pre-order and after a month, the prices started to change and not surprisingly, for the worse. It was extremely nice for us that Joe did not waver from the original price that the truecar statement gave when we placed the preorder. From then on, it was obvious that we'd finalize the deal when the car was delivered. As an employee that is an engineer in the customer service group for a major aerospace company here in Orange County, we all in some way need to talk to customers and since we do, we have all taken company courses in customer service which emphasizes "delighting the customer". Because of the reasons stated above, I think Joe did just that and I would recommend him to anybody.

pmanzo4

16 de jul. de 2015

This dealer was my best experience at any dealership that I have been to. I was treated like a long-time friend that had gone back to visit. Joe Rosales remembered me from a visit over a year ago. Everything was straight forward. I was given all the information I needed and he answered every question that I had. The best part is that he got me a very good deal and I am extremely happy with my new car.

Bb

30 de jun. de 2015

I recently needed to have my dash board replaced due to a defect. I experienced a little trouble taking care of it at first, but after contacting my sales rep Joe Balisalisa, he helped to steer me through the right path. I interacted with a few people on the Mazda team including Joe, Jerry, Daniel, and Christian, and they were helpful and kept me well informed of status. The most amazing part of the experience for me was when I picked up my car, after normal service hours, and Joe took the time to show me the work on my dash. It was while doing so I discovered that my technician, Edward DeSilva, found a very sentimental missing ring of mine and tucked it in an obvious place for me to find. A lot of times we don't get to interact with the people behind the scenes, who perform the actual service, and they get left behind in the acknowledgment. I want to take this moment to acknowledge Edward and share my appreciation for his skill and integrity with others. I am very pleased with his work. Thank You!

Mazda 911

27 de jun. de 2015

Little Joe at Huntington Beach Mazda got me the best deal possible. He didn't stop once he sold the car. He took care of me after the sale, as well. Little questions were not an irritation. He handled all of them with a smile. I highly recommend his low key no pressure service. I was a committed Mazda owner because of the service Jon Patterson gave me eight years ago. I was glad to see that his sales people are just as committed as he is.

Andrew T.

2 de jun. de 2015

Dealing with sales people at auto dealership is usually time consuming and stressful, but not with Barry Raymond and Joe Balisalisa at Huntington Beach Mazda! Joe and Barry provided me an exceptionally pleasant experience for car purchasing. Joe honored the car price quoted from our email communications. There was no time wasting mumble-jumble talks like other car dealers I had experienced before. Barry is a first class sales person. He is also very knowledgeable with his products. He is a friendly, patient and down to the earth person. Barry took time to explain the features and different functions of the vehicle to me, and he is very patience in answering all my questions. I appreciate Barry and Joe for making my car purchase such an enjoyable experience, and highly recommend these gentlemen to anyone looking to buy a Mazda!-Andrew T.

vbanda

31 de may. de 2015

I could have not asked for a better experience buying my new Mazda CX-5! I had previously visited another car dealership but received horrible service and attitude. That experience was a bit discouraging to continue the journey of buying my car, but Michael Nash at Huntington Beach Mazda completely changed that. He was very pleasant and easy to work with. He was very knowledgeable about the different specs the car had and really took the time to explain everything in detail. His professionalism, attentiveness, and easy going personality made the process of buying the car easy and hassle free. Thank you again!

jcsstanford

31 de may. de 2015

As soon as I stepped in the parking lot, Josh Diaz came directly over to me and began to ask me what I was interested in. He showed me a few options and ended up leading me to the car that fit me best. There was no wasted time and I was able to purchase the exact car I wanted with no hassle. If a future car buyer is interested in Mazda, I highly recommend this dealership, especially if you work with Josh Diaz. He did a great job and was gave excellent service.

dmkrey

31 de may. de 2015

Special thanks to Barry Raymond for his friendly, knowledgeable and low-key style. Barry delivered bend-over-backwards service -- tailored specifically to our needs. He went way beyond the norm in making sure we had all the information we needed for our daughter's new Mazda3, offering great tips and facts about the car and patiently answering all our questions. There was no problem honoring the TrueCar price, and he personally walked us through every step of the purchase. Attentive and highly professional, Barry easily earned our family's trust, and we believe him when he says he'll continue to look after our automotive needs for as long as we have the car.

John L.

25 de may. de 2015

Working with Barry on my newly leased Mazda 3 was a true pleasure. Barry was knowledgeable, patient, and very professional. The entire transaction went smoothly, pleasantly, and stress-free. I would definitely come back to see him for my next Mazda.

Maria

24 de may. de 2015

THANKS very much to Huntington Beach Mazda team for making my dream true elsewhere having pleasant cozy envirinment, professional, friendly approach and rather get understanding what my needs are than pushing me to buy, I very appreciate all advices and given guidance. Again thank you so much, you are the best in Orange County and I for sure will come back

Bec

15 de may. de 2015

I've bought I lot of cars over my lifetime, but I've never had a salesperson, Like Barry. He took so much time to explain and show me every detail of how the car worked and actually gave me a class... it was so beneficial. Also the test drive was great to really get to feel and experience the cars great features. Thank you Barry, you made a usually scary event into something really comfortable and in full disclosure. I will recommend you for sure.

c rosy go

9 de may. de 2015

Lovely dealership with really friendly and knowledgeable sales associates. I felt no pressure rather they gave me many options and provided me with the time I needed to make a decision. I Love the car and I loved my experience at Huntington Beach Mazda.

Jason T

1 de may. de 2015

It's been about 2.5 months since I bought my Mazda3 from Huntington Beach Mazda, but this review is not about my car buying experience as I have already written a review on that stellar experience (see 2/13/15 under Barry Raymond). This review is more about the attention I've received after the car buying experience. When I bought my Mazda3, Barry told me that he is there for me for the life of my car. Now, I was told similar things from another dealership for a different car that I had purchased. I usually only receive generic e-mails from them reminding me that it's time to bring my car in for service or telling me about a sale they are having. It's different with Barry; it's more personal with him. 45 days after I bought my car, I received an email from Barry just checking in to see how I was doing and to see if I was still enjoying my car. I told him everything was great and that I love my car. He replied back and told me he was glad I'm loving my car and reminded me of the wise decision I made choosing Mazda over the MINI that I had almost purchased. I just thought it was so cool that he remembered my story (and he offered me to come in and get a free car wash). Besides the follow up, I have also gone to Barry seeking advise (like what kind of tint I should put on the windows) and getting other questions answered about the car. Every time I've asked him something, he's been very prompt in responding. I really appreciate everything Barry has done for me after buying my Mazda3.

Tracy P

30 de abr. de 2015

When purchasing a vehicle, I know what I want, know the fair price, and do not want to play any of the typical "car buying" games. I have been using HB Mazda to service my daughter's car for a few years, so it was a natural choice for me to go there when looking to buy a new car. Barry showed me the vehicle I was interested in, and then there was absolutely no pressure. I told him I would be out of town for a while and I would contact him when I was ready to buy. After making the most critical decision (the color of course!) Barry when on the search for basically a unicorn, and voila, two days later I was driving away with my new fully loaded CX-5. Highly recommend Barry and the dealership!

Todd

28 de abr. de 2015

As someone who loathes the stereotypical car buying experience, my experience with Huntington Beach Mazda was everything but. Barry Raymond was excellent to work with and could not have made the process any easierno games, no haggling & a fair price. I would definitely recommend Barry and look forward to being a repeat customer. Thanks Barry!

Dee

28 de abr. de 2015

When I read the phrase "Customer Advocate" under their names on their business card, I wondered if they realized they were working in a car dealership. Who advocates for customers when they should be selling cars? But it is true! In Huntington Beach Mazda...it is true! This is the second time I bought a Mazda...after all the vehicle is truly a safety pick...I can speak from experience there. But vehicle aside, it takes great people to sell a great car...and HB Mazda's got them...from Sales...to Finance...to Service...you get that team-feeling and honest caring that makes the buying -- and owning -- experience a touch or two ..and then some...totally...above excellence.

Toys4bigboys

22 de abr. de 2015

Just to let other consumers out there who is looking for mazda brand vehicles, this dealership is top tier! I have owned 3 mazda vehicles ( mazdaspeed 3, cx 9 and cx 5) and all were purchased from this dealer because of outstanding customer service and fair pricing for consumers. I recommended a friend and he wasn't dissapointed and purchased a 2016 mazda cx5. Two thumbs up for hb mazda and joe rosales who assisted my friend on purchasing his 2016 cx 5!!! I will keep recommending this dealership w/ my friends and co- workers for their top notch customer service and fair pricing. Im also looking to buy a new mazda miata in the near future!!! Keep up the good work guys! Hb mazda rocks!!!

Hap04

22 de abr. de 2015

Barry Raymond is a class act & we highly recommend him to anyone who is looking to purchase a vehicle!!! He's fabulous, honest, & took the time explaining everything to us! There was never a stress sales pitch which is so appreciated!! We will be telling multiple people about Barry because we thought so highly of him!! He absolutely made car buying a pleasure!! Thank - you Barry!!!

Hobs

22 de abr. de 2015

All the reviews are dead on about Robert Chong. Friendly, knowledgeable, polite, and very easy to talk to. He was the most helpful out of all the dealers I went to go see before him. I can't say enough good things about my car buying experience at HB Mazda. Keep up the good work!

Mattl675

21 de abr. de 2015

Joe was excellent in helping me and my father get our car. I was on a warpath to get a manual-transmission Mazda3 and he searched the state for one for me. There were three available in other dealerships to be transferred, but mishaps happened and it seemed that I might not get a manual. He then finally found a manual model in white that had been used as a display car at corporate. He got the car back to Huntington Beach and gave us an awesome deal on it. It seems that he found the last manual for sale in the state, and I appreciate it a lot. He was very friendly and patient in helping us out.

joeplb

20 de abr. de 2015

I worked with Michael Nash. He was a so patient with me when I wanted to test drive certain cars over and over to compare and in the end he beat the prices from other dealerships. He is very knowledgeable too about all the models and he took the time to listen to my needs.

CLR

19 de abr. de 2015

Barry and Joe were very pleasant and helpful when purchasing a car for my daughter. There were no games, no run around. Up until dealing with them I was hating the process. Thanks guys for making this a smooth process.

robcor113

18 de abr. de 2015

salesperson polite and courteous. no runaround,attended to my likes. showed options to alternative buying.discount really Good if your a costco memmber.would recommend this dealership.

des

17 de abr. de 2015

I came in about 2 months ago to talk to Joe Rosales about purchasing a car. I test drove the Mazda 3 and Mazda 6. Both are great cars. We sat down to talk about my options and no pressure from him which made me trust him even more. I came back April 15th and purchased the Mazda 6.. I love the car. It's beautiful. Thank you Joe..

BVTbee

17 de abr. de 2015

Hands down one of my best car buying experiences ever! Barry Raymond was friendly, helpful, and very knowledgeable about the Mazda5 GT. Thank You HB Mazda for an awesome car and stellar service.

doclawler

17 de abr. de 2015

Joe Rosales sold the car to me and my son. He was VERY patient, provided us with a great deal. He maintained his friendliness during a prolonged negotiation process.

jaredbrownbb

14 de abr. de 2015

Joe is the man! He helped us out greatly and got us a killer deal!! We will be coming to see Joe for our next car. HB Mazda is the best!!

sydneycollins42

14 de abr. de 2015

I just bought a Mazda 3 and had the easiest time! Before coming to HB Mazda, I went to Browning in Cerritos- which was awful. Joe Rosales made it easy and helped me out the whole way, I left there feeling comfortable with the price I paid. Would definitely recommend!

Godzilla89

12 de abr. de 2015

This is our third Mazda from this dealership in three years and we are loving these cars! Today I finally traded my 2004 BMW X3, which I purchased new, for a 2016 CX5. The ride is better and smoother. The handling is comparable to the BMW. And the seats are so comfortable. The safety features are another selling feature as is the reliability. Why buy German? Thank you Michael Nash for your patience in putting this deal together. You listened and worked hard to get us the car we wanted.

Frank

7 de abr. de 2015

I was not looking forward to the "car buying" process. I had heard from a friend HB Mazda was an honest reputable dealer. I was a Honda owner, and planning to purchase another, until my Mazda owning friend let me test drive his, and recommended I contact HB Mazda... a week later I was a satisfied new Mazda3 owner. Every one was very helpful... Mike Nash is a real pleasure to work with in the car buying process... not pushy, knowledgeable and willing to take the extra time to make sure you are pleased with the purchase.Highly recommended.Frank

Zoom Easy

3 de abr. de 2015

Barry made my recent purchase of a Mazda CX5 a very smooth and relaxed experience. I never felt rushed or pressured into making a decision and Barry would happy answer all questions. He had a great knowledge base about the Mazda cars and I felt like he cared that we got the correct car for us. Because of all this I highly recommend using Barry Raymond for your next purchase...

Got a new car

2 de abr. de 2015

I went to half a dozen dealerships and even though I told them I was only comparing different models I felt they only wanted to sell me a car. Working with Barry Raymon was so different. He was patient showed me all the features at least twice and taking care of me seemed more important than selling a car. Barry was a big reason I bought the car (Hunting Beach is not close)I feel he is someone who will advise and work for me for years to come

none

30 de mar. de 2015

Barry Raymond was exceptional when it came to his knowledge of Mazda and his willingnessto conduct a totally transparent purchasing process. The price I paid for the car was great, but the value of the experience with Barry and the dealership was even greater. I would recommend Barry and Huntington Beach Mazda to anyone in the market for a great car, and a better way tobuy it.

jsc

29 de mar. de 2015

Barry knows Mazda products well. The cars are amazing. I have owned many high end cars and my Mazda3 is just magnificent! Since I don't like to sit at dealerships all day, I did a lot of pre work and got the price before I went in....(I had already went in for the test drive a few months back). Checked true car and got even lower. I brought my dog in both times and he was treated very well by all. They bend over backwards to help, assist, explain and support. This is a great dealership with good training and professionalism and best prices to boot! Recommend highly! I contacted South Bay and Browning....was unimpressed!

pjenguin

27 de mar. de 2015

This was my first time buying a new car and Barry made it a great experience. I test drove with him first when I was deciding what kind of car I wanted, and once more a month later when I was deciding between the sedan and hatchback model. Barry is very knowledgeable about the cars and the different models and options they come with. He is friendly and patient, and doesn't pressure you to buy right away. Once I decided that I wanted the Mazda 3 Hatchback, he made sure to help me get the package and color I wanted at an excellent interest rate. That same day, he went to the Tustin dealership to pick up the car because the HB location didn't have the package I wanted. He went above and beyond by staying after store closing to explain all the features, how the car works, and to answer all my questions. He also makes sure you know that he's always available if you ever need anything. A++

KM

25 de mar. de 2015

We came in looking for a CX-9 and walked out with a new CX-5. Thanks to Barry's patience and knowledge of the product. We couldn't be happier. Barry was excellent to work with, very straight forward and helpful and got us into a great new vehicle. Very smooth process and we never felt pressured. Thanks Barry! We will be back for our next car for sure.

VL

24 de mar. de 2015

I worked with Barry Raymond on making my first-ever car purchase. He is straightforward, honest, patient, and an excellent person and salesperson. He put up with my questions, my parent's questions, and really took the time to make sure I understood every aspect and feature of the car I was interested in. Barry really wants what's best for his customers and will go the extra mile to help them get what they want. Anyone looking to purchase/lease a Mazda should go to HB Mazda and ask for Barry...or just email him, because he is excellent at answering those.

J & D

24 de mar. de 2015

We had a very good experience w/Barry. He really knows his product. He was very straightforward, thorough & patient w/answering all our questions. Barry really took care to teach us the cars tech features - we really appreciated that. Pricing w/USAA car buying was transparent, honest, and no hassle. Barry is a customer oriented sales person who really does his best to get you the car and deal you want.

CamFlati

20 de mar. de 2015

First time car buyer I felt very comfortable at the dealership.. Everyone was overly helpful,happy,and very pleasant all around. Thank you Joe R

Kym Flati

20 de mar. de 2015

My daughter worked with Joe Rosales on leasing a new Mazda 3. He was very professional and helped her to feel comfortable and confident wiht her purchase. She is 23 years old and this was her first big purchase and he was amazing and patient. She loves her car and would work with him again in a heartbeat. This was the 2nd time our family bought a car from this dealership and both experiences were great.

brando83

19 de mar. de 2015

Buying a car is probably one of the most stressful things to do in life. I research everything and came into the dealership knowing exactly what I wanted. Michael Nash helped me out. I test drove a 2015 Mazda 3 GT sedan and was blown away at how amazing this car really is! I've had a BMW, a couple VW's, and more... I have to say, this little Mazda is by far my most favorite car. Post test drive my exact words to Michael were "how quickly can you sell it to me?." Michael was great -- I told him I would walk out if he came back with a certain payment and to my surprise he came back with something lower. Granted, there was a tiny bit of negotiation but we eventually arrived at number I felt very good about. Total time spent in the dealership: hour and a half? Seems like any other time I've bought a car, I would be there for 3-4 hours at least. Very happy, thank you all!

Mimimeomeo

15 de mar. de 2015

Best car buying experience ever. Friendly and willing to work with customer. Ask for victor or Eric magana. They were every helpful. After the test drive, victor gave the out the door price in writing(included taxes, fees, registration) without me asking for it. We Negotiate based on out the door price. They disclosed full information before I committed to buy. No supprise at the end. Super fast services. I paid for the price that I wanted. They didn't have the color I wanted, so Victor went to a near by dealer and get me the color.

Stdrummer

14 de mar. de 2015

Awesome experience w Mike Nash. Excellent service, communication and above all honesty. Very easy to work with and respects customers needs and answered all questions and concerns. Didn't feel rushed or put off. Buy a car from Mike at HB mazda !

HH19

12 de mar. de 2015

I've had my Mazda CX-5 for a couple of weeks now, and am so happy with this purchase! This is the first car I have purchased entirely on my own, and while this experience could easily have been very intimidating and overwhelming, HB Mazda made the process as comfortable as can be. Victor Alvarado and Mike Nash both helped me with my purchase, and they were super patient, helpful, and easy to work with. I took a lot of time researching vehicles before I made my purchase, and Victor was diligent in following up with me, but still gave me enough space to where I didn't feel like I was being pressured And Mike worked really hard to help me get the trade-in price I needed to hit, and was pleasant to work with overall. Would definitely recommend this dealership!

cm73

7 de mar. de 2015

Today's purchase was the third vehicle we've bought from HB Mazda. Everyone at this dealership from sales to parts to service are very professional and super friendly. Standout employees include Joe Balisalisa (sales), Mike Torres (parts), and Luis Torres (manager). Pricing for services and parts are very competitive. This dealership is highly recommended and will have me coming back for years.

JessicaRitossa

7 de mar. de 2015

Everyone at the Maszdas dealership was extremely helpful and friendly. There was not a point that I felt pressured to purchase or uncomfortable. They even got my car delivered since it wasn't in stock that day. They had it there the next day ready for me to pick up! I absolutely love my car and am so happy with my purchase and experience there! I would defiently recommended going to the mazda dealership in Huntington Beach!

ricardoCade

5 de mar. de 2015

Our customer advocate, Barry, was great. He was friendly, straight forward, and helpful. We were reallyimpressed by him and the Mazda vehicles. We weren't really even considering buying one until we happened to drop in and test drive the CX-5. It was so much nicer than the CRV and Forester we looked at.

Isde1981

2 de mar. de 2015

Big joe was the best, showed my Dad and I every feature and made sure we understood everything about the car. I love the car and the service there was great,

slimongelli

2 de mar. de 2015

I arrived to HB Mazda with a smile and I also left with one too to go along with my 2015 Mazda3 Hatchback. Victor greeted me a few hours before closing and was professional, yet personable. He had character and truly showed a passion for what Mazda believes in. He was patient with my questions, as I was a first time leasee. I have been to other dealerships where I have been pushed away upon minutes of arriving. There, at HB Mazda, I felt like I was welcomed from the moment I stepped out of my vehicle. Victor provided above and beyond service before, during, and after the lease of my new car. I would highly recommend Victor at HB Mazda. Also, I was greeted in finance by Veronica- I was so impressed with her and felt no intimidation upon signing. Awesome Awesome AWESOME!

Diane

2 de mar. de 2015

Big Joe was fabulous. He took the time and patience to work with us to get us the exact car we wanted. I love the fact that they take good care of the locals. If you live in HB you get special treatment!!!! I wish more establishments took care of the locals. Joe treated me with respect unlike some other dealerships that had "an attitude" of selling to a woman. I've had a mazda before and I will have another one again. This whole environment was a fun experience. Thanks again Joe! You da best.Diane

Dave

1 de mar. de 2015

Came in behind a referral to H.B. Mazda but was put in front of the line because I was an actual H.B. customer wanting to buy that day. Was able to trade in my out of state lisc. car and put down some cash. Got a great rate on my loan due to my credit and was able to spend less than 2.5 hours to get the car. The pick up truck was in great shape (they did a lot of buffing and carpet cleaning to the interior), the exterior was typical for a 2003 Nissan truck, engine was cleaned and oil was changed. Thank you Joe.

Mazdasteve

28 de feb. de 2015

From the first email that I sent to Huntington Beach Mazda, to the post purchase follow-up, my experience with Barry Raymond, and all of his associates at the dealership has been wonderful. After having uncomfortable situations with other car dealerships, the entire purchasing process at H.B. Mazda was quite a relief. My purchase was a Mazda 6 Touring, and I am having a lot of fun playing with all of the technology features on the car. I would definitely recommend both Barry, and Huntington Beach Mazda to anyone who is considering a Mazda vehicle.

Rocky

27 de feb. de 2015

This was hands down the best experience I have ever had buying a car. Barry was awesome! He made the process quick and easy. I recommend this dealership (this was my second purchase with this dealership) and I highly recommend working with Barry. I love my new car!!!

1234

27 de feb. de 2015

Barry was a huge help! Got my dream car at an affordable price! Would definitely recommend to anyone interested in anything and everything Mazda. Zoom Zoom.

TK

27 de feb. de 2015

I'm still extremely happy with the purchase of my brand new 2015 Mazda6. The car performs wonderfully and I've received many compliments on the sporty yet elegant appearance. I recently had the misfortune of picking up a nail in the sidewall of my tire. This was un-repairable, so I went into HB Mazda and Leonard Zini had me on the road within an hour! Barry Raymond, who I purchased the car from, made sure I was completely satisfied and made me feel right at home in their very comfortable lounge with hot coffee, soda, and fresh popcorn. I'm a "car guy" so I enjoyed reading the auto magazines and looking at the vintage Mazda 929 in the showroom.Great job HB Mazda for assembling a great team and a welcoming environment!

Jonathan B

27 de feb. de 2015

We were pleased working with Barry and Michael. I was surprised at how well they worked together. Michael wasn't able to be there on the second day of our process but Barry picked right up for him and treated us just as good. I love the "Mazda Way" that we experienced after everything was finalized. On top of that, financing was a breeze and for once I actually felt that I could trust them as carsalesmen! No dealership in San Diego County or Orange County could match the price for the fully loaded CX-9 that we got. Definitely class acts in the industry!

blah

27 de feb. de 2015

Very helpful, knowledgeable. Made it a pleasant experience. I am glad they were able to get me the percentage rate I needed and the price I could afford!Thanks Big Joe! I Love my car

KS

25 de feb. de 2015

I've had the opportunity to work with Joe Rosales on a few occasions! He has been extremely helpful and honest! I knew I was in good hands and I my interest were being taken care of.Great Experience!

Wendy

22 de feb. de 2015

Having put off the dreaded process of buying a new car for over a year, I was surprised at how pleasant my experience was at HB Mazda. I received a reasonable quote for a Mazda 3 from the dealership on TrueCar.com and was promptly met by Barry Raymond when I arrived. We went for a nice long test drive so I really got a good feel for the car. After seeing the cars in the lot, I decided that I wanted a different color than the one I had requested. Barry called the Tustin dealership and luckily they had a car on the lot. We headed across town and picked up my new wheels - Barry even helped me drop off my old car nearby as we agreed that I could get a better price from a private seller than I could on a trade in. Once the papers were signed, Barry spent a lot of time with me making sure I understood all of the features available in my new car. The entire process was hassle free.

alex42897

20 de feb. de 2015

Purchasing a car here was easy. No haggling. No pressure. No games. No gimmicks. The staff was friendly, knowledgeable and helpful. The whole process was "zoom, zoom." I would recommend this place to everyone.

Heidi

18 de feb. de 2015

Barry Raymond is the most wonderful customer advocate that I have had pleasure of dealing with! He listened to exactly what I was looking for and what I wanted. He knew better what I wanted than I did! He got me exactly what I wanted - a new Mazda that was fun and sporty with a good monthly payment. I love my new Mazda 3. The technology changes in 3 years is amazing! I love that when I sync my phone - which is very easy - ALL of my contacts are there. I don't have to manually add numbers in. That is the coolest feature! The improvements with the skyactive are also very noticeable and appreciated. It has more power on acceleration and drives great. The titanium flash mica is such a great color. I just love everything about this car. Barry made the experience fun and easy. I cannot thank him enough. I will recommend him and Mazda to all of my friends and family. Thank you, Barry, for all of your help! Also, a big thank you to Jake in Finance for making that part of the transaction quick and painless!

neeley

18 de feb. de 2015

Joe Rosales answered every concern and question quickly and clearly. He showed me all my options, explaining the differences and advantages of each. He was not pushy he was amiable, friendly and knowledgeable. He never treated us in a rushed manner. I was looking at a different model, but were pleasantly surprised at the added benefits of the CX 5. I would definitely recommend Joe Rosales and Huntington Beach Mazda.

rqbl

16 de feb. de 2015

We sent out Requests for Quote to several Mazda dealers telling them exactly what we wanted. Joe was the most competitive and when we accepted his bid and then showed up to get the car, he delivered even more than had been promised and we were in and out in less than 2 hours. Outstanding leasing experience all the way!

Ximena

15 de feb. de 2015

Michael Nash is by far the best salesman to go to. He was very friendly, made our experience and time there worth it. Extremely helpful. Showed us the service area and what to do when we need one (which I think is very important), and gave us all the information we needed!

Jason T

13 de feb. de 2015

Thank you Barry and the rest of the HB Mazda team for probably the best car buying experience I've ever had. Barry's expertise and passion for Mazda cars, as well as his honesty definitely earned my trust. I've driven my new Mazda3 a couple of times to work and I absolutely LOVE it. I originally had my mind set on buying a Mini Countryman before I tried out the Mazda3 with Barry and subsequently changed my mind. All my coworkers who had asked "Why Mazda?" when I told them I was changing my mind on getting a Mini Countryman in favor of a Mazda are very impressed with my car and now say I made a wise decision. Barry gave me all the info I needed to make the decision to switch, and what I like about him is that he did it without being pushy and he did it without bashing Mini. I really cannot say the same about other dealerships that I visited.

krislm14

11 de feb. de 2015

I went in thinking I would have to bring my "A" game but it wasn't needed! Barry is awesome there was no haggling, no pressure and he is very knowledgeable. It took me almost 16 years to buy a new car I know I chose wisely.

Red13

9 de feb. de 2015

This was my first experience buying a car and Barry made the whole process as painless as possible. He was efficient and eager to answer all of my questions. I am grateful for his help and would definitely recommend Huntington Beach Mazda.

jaarana

9 de feb. de 2015

Michael, as a sales rep., was great. He made the stressful endeavor of leasing/purchasing a new car, less stressful.The only downfall I have, is with the dealer. I thought I was getting a great deal and a huge discount, but in reality I only got a minor discount.

Erinmccall79

8 de feb. de 2015

Joe made my car buying experience easy and enjoyable. His expertise and professionalism was very appreciated. I would definitely return to Huntington Beach a Mazda in the future.

Patricia Kupfer

3 de feb. de 2015

Barry was incredibly efficient and quick to provide for me exactly what I wanted at a very competitive price. He was very effective in his demonstration of how to operate the many features on my new Mazda 3. I couldn't be happier!

charlee kae

3 de feb. de 2015

Michael Nash answered all my questions and was very patient with me. He was very personable and pleasant. Nash made the experience very low stress and comfortable. I was very lucky to have such a great experience with my first car as an adult. I was looking for cars at other local dealerships and was not treated with nearly the same level of respect and hospitality I received at OC Mazda. Thank you for your time. I totally recommend Mr. Nash to anyone who would like a low stress experience and a great car.

Robert

2 de feb. de 2015

Joe is a very good asset for Huntington Beach Mazda, he knows what he is selling and besides he is very friendly, makes you feel comfortable, not that kind of sales people who tries to push the buyer. That is the kind of sales person that is not easy to find.

LoraineValdivia

31 de ene. de 2015

Joe Rosales was the salesman who helped me. Super friendly and helpful. He worked hard to get me a good deal I was comfortable with.

CY

31 de ene. de 2015

Barry helped me at HB Mazda. I had very little time to fuss around at the dealership so he helped me via email and answered all my questions before I went to the dealership. When I got there I changed my mind about the car I wanted and he was flexible and quick to find exactly what I was looking for. I'm really happy with my car and the service they provided.

hamiltonsr71

28 de ene. de 2015

Mike Nash gave us excellent service when we were looking for a car. He's a low-key guy who made us comfortable. No pressure. He showed us several cars before we finally found the perfect one. Overall a very nice experience.

cc23

28 de ene. de 2015

Very friendly and calming to be around. Not pushy at all. Great experience and a fantastic car that I now get to drive around in. :)

gg

26 de ene. de 2015

My experience was complete when driving off the lot with our new SUV. Price and customer service was great. My only complaint was that I mentioned we were using Teachers First Credit Union when I made my phone call and when we came in to purchase the SUV, they said we had to go through Mazda credit. Still got the best deal at HB Mazda so happy overall.

AdamFomotor

25 de ene. de 2015

I really appreciate the time Berry took during our test drive to point out all the great features of the Mazda3 i and s Touring and Grand Touring. He had the good judgement and quick thinking to ask the right questions and present the best options. He was also very friendly, courteous, professional & respectful, but never pushy or misleading. I know I'll be very happy with this car for a very long time to come.I had a wonderful time shopping for a car this week and I'm extremely satisfied with what I got, with the sales team at this dealer and with Mazda in general. Mazda is making really amazing cars and I love the direction the company is going in.

Bburke83

22 de ene. de 2015

I would recommend OC Mazda because they did not bombard me with pushy calls. They waited until I was ready to purchase and then made sure that, in the end, I was treated fairly and did everything reasonable to make me a happy customer.

jchcmax

20 de ene. de 2015

My wife and I were looking to buy a new Mazda 3. It would be her daily driver. We were introduced to Barry Raymond at Huntington Beach Mazda by Edmunds.com. (You sign up to get quotes from local dealers). At our appointment, we met Barry in the evening and he was so patient explaining the features of the car to us. I was already drawn to Mazda since they started their Skyactiv technology. My wife, on the other hand, needed convincing. After test driving the car and seeing all of its features , she decided to get one. Thanks also to Jake in Finance who was on his way home but came back in to help us. This is our first Mazda, we believe the car is a great choice and Barry helped make the buying experience stress free. Barry again was patient, knowledgable, friendly, and professional throughout our visit. At the same time, he can talk to you like a neighbor who you've known for along time.

aklein919

19 de ene. de 2015

Many thanks to Barry Raymond for making the purchase of my new Mazda CX5 a painless process! I highly recommend Barry if you are in the market to purchase a car. He is thorough, patient and extremely easy going, not something you find often when buying a car. I felt taken care of from the moment I walked in the door. Overall excellent customer service!

TK

19 de ene. de 2015

Barry Raymond is the most knowledgeable, friendly, patient, and professional salesperson. He is a true fan of the Mazda product and so informative of Mazda's technology. This proved to be important to a first time Mazda buyer as myself. Our household currently owns Lexus, Acura, Porsche and now we can proudly add Mazda to the lineup. I'd honestly have to say that the level of professionalism that Barry showed us was on par or better than those other premium luxury brand dealerships! Very impressive! The purchase process was completed with Veronica Paco who was a joy and pleasure to work with. They have a great team at Huntington Beach Mazda!

corrion

18 de ene. de 2015

It's my first time here at Huntington Beach Mazda, and it's everything I could wish for in my car buying experience. Barry's very responsive, gave me a no-nonsense great price on a Mazda 6 via email, and went out of his way to ensure the delivery of the vehicle went smoothly. Extra points for being a Mazda enthusiast (two Mazdas in his family), you feel more confident with your purchase when the seller is as enthusiastic about the car as you are.Thank you, Barry.

Galvan

18 de ene. de 2015

Thank you Micheal Nash for a great experience! Your service was superior! I would recommend seeing Micheal for any vehicle purchase! Thank you again for the hassle free purchase!

Cheptig

17 de ene. de 2015

It was my first time ever purchasing a car, and the people at Huntington Beach Mazda were fantastic! They helped me understand everything that needed to be done, and walked me through the process, explaining everything.

kyleearley

16 de ene. de 2015

I bought a Mazda 3 from Michael Nash and it was one of the best car buying experiences I've ever had. From the get-go he made the process easy, I was in and out within one hour with the car of my dreams. I was thinking about purchasing another type of car, but after talking with Michael I was sold on Mazda. His own personal experience, he owned Mazda before he became a Sale associate, and knowledge of the car was all it took. To anybody looking for a new car, not only would I recommend Mazda, but also to look to Huntington Beach Mazda and Michael Nash.

Ray

16 de ene. de 2015

Joe Rosales was a very personable salesman who answered all my questions without any high pressure. He went out of his way to get the car I was interested in moved from another dealership so I could test drive it. It was refreshing to be able to skip the usual 'dance' of going back and forth to get to a meaningful deal. When it came to financing Jonathon showed me all the elements that he had to work with so we could put together the best combination for me. A great team.Ray Poulter

Lindsey

16 de ene. de 2015

Mr. Nash was super helpful in buying the car, which we ended up having to get directly from Japan. He kept us informed on the progress of its arrival, and had it ready to drive off of the lot when we got there. He was also VERY thorough going through all of the features of the car with us and even set my radio on the stations I listen to and set up the bluetooth for both of our phones before we left. I feel he went above and beyond what normal customer service usually is at a dealership.

Elsie

15 de ene. de 2015

Barry was knowledgeable & thorough. He listened & helped put me in the perfect car. I am very happy with my experience & would recommend Barry & this dealership.

Sierra2002

11 de ene. de 2015

I purchased my Mazda 6 from Barry Raymond and I have to say he is the most personable and friendly car salesman I ever met. I have purchased 20 cars in my lifetime and every time was a hassle with pricing. I made an offer and he took it to his desk manager and came out with the price I wanted and the payment below what i had estimated. While we were waiting to get into finance he went over all the owners manuals and explained what the features I did and did not have.I was then taken to finance to meet Jake who is really a character. He was very friendly and should be a comedian on the side. He went over the various warranties and I am not a big warranty guy but when he explained everything I ended up buying it as he broke it down to see where I could see the value.I would have to say that is the best dealership I have ever dealt with and would highly recommend this dealership.

lisa.damerell

10 de ene. de 2015

I just purchased a pre-owned car at HB Mazda. When I emailed about the car, I immediately got a response with more details and an invitation to come on by. When I got there, I did not get inundated with big-headed sales people. I walked in and was kindly greeted by the rep I had been emailing, Barry. He took me straight to the car I asked about. Awesome test drive! The price was completely fair so we discussed it and quickly had a deal with no nonsense negotiation or threatening to have to walk out of the dealership, as I have always had to do in every prior dealership experience because of an unreasonable price that will not budge. He was completely understanding and honest. At no point did I feel like I was being taken advantage of or tricked. I got through paperwork in about half the time I expected and drove off in a car that had me beaming all the way home. I absolutely could not have imagined a better car-buying experience. Thanks Barry!

Westie815

6 de ene. de 2015

It had been 16 years since I last bought a car and this was the first time I had ever bought a brand new car. I couldn't be happier with my experience at Huntington Beach Mazda. After a really negative experience with a Mazda dealer in LA near our home, we decided to expand our search to OC dealerships. We submitted a query through USAA/TrueCar and Joe Balisalisa called immediately after receiving our request. He sent a quote and followed up the next day to make sure we had received it - I didn't realize that it had filtered to my spam mail and he kindly resent it without complaint. After reviewing the information he sent, we decided to move forward with our purchase. I was able to come into the dealership two days later, but Joe was off that day so he asked Barry Raymond to take care of us. When we arrived at HBM, a polite receptionist greeted us and flagged down Barry. He went with us on a test drive in my selected car. I had already driven the same model at a couple of other dealerships, but Barry showed us how some of the bells & whistles worked since nobody else had taken the time to do that for us yet. I really appreciated his patience - it was obvious that he wanted us to really know what we were getting with this car.Since I came with my own financing already in place, I wasn't expecting the paperwork to go smoothly - other dealerships had jerked me around on this issue, which is why we hadn't finalized a purchase after a month of meeting with other dealers. I was pleasantly surprised that this was relatively painless - the way it should be! Barry introduced us to Jake in Finance, who walked us through the extended warranty options and processed our prearranged financing paperwork with our bank. He explained everything was signed and how to get in touch with the warranty providers. Jake really wanted to make sure we understood what we agreed to and confirmed that our financing was in place per the terms with my bank. The entire team was personable, polite, and helpful. It's obvious that this team really cares about building a long term relationship with their clients. I couldn't have asked for a better experience! Fortunately we have friends and family who live near Huntington Beach Mazda, so we plan on bringing our new car back for service. I'm hopeful that our next car will also come from HB Mazda because I know we'll have another awesome experience!

D.Rung

5 de ene. de 2015

A few years back I purchased a new Mazda 3 from Patterson's Mazda in Tustin. I had a great experience there and continued to have a great experience thereafter during service visits. Flash forward to this past weekend when I was contacted by a different, unrelated, dealership with a great price on a new Mazda 6. Having had a horrible experience with this dealer in the past, naturally, I contacted Huntington Beach Mazda as it is in the Patterson family of dealerships. I was contacted promptly by the Internet Fleet Manager, Barry Raymond who not only matched the price, but he beat it. I found Barry to be the most genuinely honest car salesman I had ever met. The best thing I've experienced at Patterson's dealers is that they don't pressure you to buy a car and that was true with Barry. The process was smooth and Barry worked to get everything I asked for in the deal and never gave me a hard time. I couldn't recommend Huntington Beach Mazda more.

VanessaM

5 de ene. de 2015

I do my oil changes on my 07 Mazda3 at HB Mazda and was curious about doing a trade in. I was greeted instantly by Malru -the awesome guy that was going to do the appraisal on my trade in- he then introduced me to Barry Raymond. Barry was very professional and asked my needs/wants in a car and didn't try to up sell me a higher trim. I decided on a Mazda6 iTouring. As we test drove he pointed out all the features of the car while also allowing me to test the performance of the car (brakes/use of backup camera/u-turn ability on a small residential street). In my experience that is unheard of as other salespeople just test drive around the block for no more than 10 minutes and just want you to sign a contract. Robert patiently helped me work through the financing details and such. The meteor gray color Mazda 6 was not on their lot but HB Mazda made it possible to have it brought over which didn't take long. When my car was ready Barry took the time to go over all the features of the car again and personalize my settings! He even helped me setup my Bluetooth and music via my cell phone! I felt very confident when I drove off the lot and would do it again! I would say from start to finish I was only there for about 2.5-3 hours. Both Barry and Robert were courteous and offered refreshments during the whole process. Barry even helped me through a very minor issue which he resolved quickly and followed up with me the next day. I am very happy with my new 2015 Mazda 6!!!! Thanks HB Mazda!

emilychung2

4 de ene. de 2015

This dealership made my car buying experience a breeze! Barry Raymond was incredibly helpful during the entire process. I felt that he genuinely cared about building a lasting relationship and not just the sale of the car. I will definitely recommend Barry and this dealership to my friends and family!

etran

4 de ene. de 2015

Excellent sales person.Barry Raymond is by far the best car sales man of mine in more than a dozen new car purchases, very thorough and patient through out the buying process.I will definitely come back and refer others when it comes to purchasing Mazda cars from this dealership.Thank youOne suggestion: Car dealer frontage needs improvement.

Warrior Princess

2 de ene. de 2015

No one likes to car shop; however, Huntington Beach Madza made the entire experience painless. Barry Raymond was my salesman and I found him to be honest, caring and hardworking. We negotiated the price via email, then all I had to do was go to the dealership for a test drive and sign the paperwork. Super simple and painless. Six months later he will still email me to check in and remind me of needed services: Priceless!

reddragon923

1 de ene. de 2015

Huntington Mazda is a good dealership that provides straightforward and reasonable pricing. Their understanding of their product is excellent and they really let you experience and understand the car that you want to purchase.

atibaldi

30 de dic. de 2014

I recently bought a 2015 Mazda3 from Barry at HB Mazda and it was the most pleasant and painless car-buying experience of my life. I would and will recommend this dealership and Barry to specifically to anyone in the market for a Mazda.

nikkiware

29 de dic. de 2014

Turning in my lease (also from Huntington Beach Mazda) and getting a new lease was so easy and Michael was great to work with. I had my 3 year old son with me and he hurried the process along which made the whole experience more enjoyable for us all!

Carpurchaser

28 de dic. de 2014

Joe R. and the rest of the HB Mazda team did a great job helping us with the purchase of a new CX-5. We would definitely recommend Joe and this dealership.

SChun

26 de dic. de 2014

Just bought a great new car at Huntington Beach Mazda. My salesperson, Robert Chong, was very knowledgeable and helpful without being too pushy. Would recommend to anyone looking to buy a new car. You won't be disappointed.

ecvha

23 de dic. de 2014

Barry was very patient, professional, and courteous, and listened to what I want/need and recommended what he thought best suits my needs. This car buying experience was pleasant and I would definitely recommend Barry and this dealership to my friends and neighbors who want to buy a Mazda! :-)

markgrup

22 de dic. de 2014

Quality Dealership. I dealt with Michael Nash, who was professional and easy to work with. He even cared enough to give me a big red bow to put on my new car, as it was a Christmas present for my wife. No complaints on my end.

Kscoates

21 de dic. de 2014

Although my daughter has been driving for 10 years, this was her first time purchasing a vehicle. Barry Raymond was extremely good with her!. He went over the car and how everything worked, made her test drive it, was not pushy and took lots of time with her. She was very comfortable with the whole process. Although we were there, he focused on HER and not us, which is the way we preferred. I cannot say enough about him!. He was great to work with and I would go back to him for any car I wished to purchase!!

Dane Caisip

14 de dic. de 2014

Barry and trey were very helpful and wonderful in assisting us with our purchase. They do not do any sales talk and pushy sales, they give us what we wanted and what we needed. Its our first mazda car and so far so good. We definitely recommend this place if you guys are looking for a new car.

servinghands

12 de dic. de 2014

Barry Raymond did an outstanding job. The dealership was clean, friendly, and the atmosphere and people were very welcoming. This was my first time ever buying a car and this experience was top notch. Job well done, guys! Also, I'm super, head over heels in love with my new CX-5. I'm looking forward to the many great years ahead!

roseelif

11 de dic. de 2014

Barry Raymond listened to what I wanted in a vehicle; he never tried to put into something that I didn't want. He worked hard to find the perfect vehicle for me, met my price goals and always made me feel that I was his priority. Everyone else that I met at the dealership was great, too. I was always offered water, a place to sit ... they even have popcorn in the lounge and on weekends, they grill hamburgers. The entire experience, beginning to end, was positive, stress-free and had me smiling. Thanks, Barry and the entire HB Mazda team!

Tim Burgard

11 de dic. de 2014

We felt very comfortable with this dealership from the initial phone call that we made. We shopped several other dealers by phone, on line and in person. At the other dealers we were offered less for our trade in and were quoted a higher price for the model we were wanting to purchase. After talking with Robert Chong I immediately felt this dealership was different. From the moment we walked into the showroom my wife and I felt relaxed, which we had not felt at other dealerships. The entire process was very pleasant and we drove home in a brand new Mazda 3 Hatchback, which we love and really appreciate the gas milage we are now getting. I would highly recommend this dealership to anyone looking to purchase a vehicle or service their Mazda. We think of the employees as friends now which I haven't felt at other dealers in the past when purchasing vehicles. They were also very accommodating to our German Shepard who came with us.Tim, Cathy & Max

SueNelson

9 de dic. de 2014

My husband and I visited other dealerships prior to HB Mazda, and they were not good experiences. We felt defeated and I was over the car buying experience. By chance, we saw an advertisement for the car we were looking at on-line and visited HB Mazda. Our dealer, Joe, was friendly, wanted to help us, and treated us with respect. He answered all our questions (and we had a lot), worked on the best deal for us and didn't keep us at the dealership all day. We purchased a Mazda3 i Touring and we are very happy. Highly recommend Big Joe and HB Mazda.

becafischer1988

6 de dic. de 2014

I am very happy with the service.My daughters were looking to buy their own cars, and wanted to check out the CX-5. Fred helped them and took them to test drive the car. He was very helpful and not pushy, trying to listen to them and respect that they were young and not knowledgeable. He explained to them what would be their best choice with what they were looking for. That weekend they ended up getting their cars, and I went with them to finalize the deal, and I was also looking to change my car. Barry took me to test drive the Mazda6. He was not pushy and answered all of my questions, even took me on a couple of test drives until I felt very comfortable with my choice. He didn't pressure at all. They help you get the best deal you can get.After we purchase our cars, they still offer to help with any questions we have and any other way they can be helpful.Overall all the staff at HB Mazda are very friendly, helpful and welcoming.

Kaila Rieboldt

3 de dic. de 2014

I came and test drove the Mazda 3, having only 6 miles on it, where Fred Crystal helped me out. I waited about three weeks later to make my purchase. After being directed to the Internet department, Barry reached out to me. As in sales myself, I liked his approach - Not too pushy, an expert on all the gadgets that the car can offer and a genuine personality. I contacted about 6 dealerships within my area to negotiate a lower price and ended back at HB Mazda because Barry said he will meet any price, as he did. The only downfall to my experience is the car had been on the lot that month, so I brought it home with 50 miles on it (but of course, you can't have it all). I am very happy with my purchase, no buyers remorse and the Mazda3 is the perfect choice for me!

Sam Joyner

2 de dic. de 2014

Great overall experience. My wife and I had been to other dealerships where we felt the staff were a bit pushy and made promises that they couldn't deliver but not here. The staff were helpful, not pushy and straight forward with everything. Joe Rosales aka Big Joe took care of us and we are now happy with our new Mazda 6 at a great price. We would highly recommend Big Joe and this dealership to others!

Raquel Dal Secco Borges de Rey-Sanchez

2 de dic. de 2014

Robert and Barry are great sales people. They didn't push us to make a decision, and Robert worked in a deal that was best for both sides. They did a great job showing the options and answering to all types of questions regarding financing, lease terms, and even the automobile market. Barry took time to carefully explain in detail all the amazing features of our new Mazda. We were thrilled! I'm already recommending HB Mazda to all my friends.

Amanda21a

1 de dic. de 2014

Barry was really great and very thorough. He didn't push but was very informative and helpful. He was a pleasure to do business with and I will return to him for any future needs.

erikathevirgo

1 de dic. de 2014

The experience here was as easy as it could be. The customer service was excellent. Joe Rosales was also wonderful to work with. He was very knowledgeable and extremely helpful in the decision making process. Definitely has more of a family vibe then the over bearing car salesman environment of larger or much smaller dealers. After purchasing the car I had to return because there was a cosmetic issue. The service was amazing and very accommodating. Also returned for my oil change, tire rotation service. Making an appointment was a breeze, the process was painless and again the service dept was great.

karenmarston

30 de nov. de 2014

Every time I have dealt with Huntington Beach Mazda, sales, service and advice regarding a road hazard incident, they have been helpful, friendly and professional. I gladly recommend them to friends and family and will purchase from them again.

Rodel Barizo

30 de nov. de 2014

Barry Raymond is the man to go to! His salesmanship and work ethics are exemplary. All you need to say is: "The car I want is..... specs are....." and in a very minimal time, he will tell you or call you if the dealership has the car or not. (You will not hear anything like "the only car in the lot, come now or you lose the chance of owning one"

don.zweifel

28 de nov. de 2014

May we take this opportunity to express our deep gratitude to Barry Raymond plus especially Mr Patterson for pulling out all stops to place us in the 2015 Mazda3 s 2.5 GT 4-door.We leased it for three years and were terribly grateful that I did not have to purchase the Rockledge alarm for $698.00 plus the Xylon PPProgram... as we had when I bought our 2012 Mazda3 s 2.5 GT at Mazda of Orange in 2013.Note bene: However, on the other hand... every floored vehicle close to $30k ought to have the PPP... i.e., as it enhances the salability immensely. Fletcher Jones doesn't release any car unless it's included. FYI: The PPP w/o a warranty ought to be thrown in on every purchase... IMHO.OBTW... Barry bent over backwards to assist us with our transaction... e.g., explaining all the nuances... as he has two new Mazda3s of his own.... He was an exceptional asset in enabling us to make a decision... as he was the closer....FYI: Had own dlrship as a IADA member for over 20 years... i.e., Zweifel South Coast Exotic Cars in Orange from '73 to '94.

bflyzoomin

27 de nov. de 2014

I searched online for a vehicle. The internet department was very responsive to emails. The dealership itself was very clean, organized, and inviting. The original car that I was interested in, turned out not to be exactly what I wanted so Barry considered the features I wanted and my price range, found it, and drove me to a local Mazda dealer 20 mins away to bring it back. I also brought my young son with me. He was entertained by the movie in the play area and popcorn for the duration of the process. And when it came to the numbers, I was surprised that they didn't pull any methods of persuasion namely, the door-in-the-face technique. They were very reasonable and fair from the start. I wasn't the only one getting a good deal. The dealership was very busy and there was a wait to get to the finance. But it was well worth it. I even went on facebook and recommended the dealership and salesman Barry to my family and friends

Danica Beener

27 de nov. de 2014

I was so impressed by the friendliness of Barry and his welcoming presence. It was the best car buying experience I could have asked for.

caseyweaver

25 de nov. de 2014

We worked with Barry and would recommend anyone to go back to HB Mazda. We loved Barry, felt like he was honest and genuine and we love our Mazda CX-9.

marcydj

25 de nov. de 2014

Working with Barry Raymond made my first car buying experience in 18 years actually FUN! His combination of knowledge, patience, and easy, informative style during my transition from "information gatherer" to "car buyer" made me feel like a partner in the whole process. Barry went the extra mile for me in finding and securing my "unicorn". There were bumps along the way but he handled it all so that I had my perfect Mazda3. And through Barry, I also found a Service Dept I can call home. I'm looking forward to a long relationship with HB Mazda. Thank you Barry.

drex5000

24 de nov. de 2014

I didn't think I would be able to get into a dream car I've always wanted. Barry Raymond went above and beyond. He got me qualified, with some help from his finance manager, at a much lower rate than anyone else could. When I saw the car and test drove it, I fell in love. Just a few minor things came up and Barry took care of it with ease. I'm very thank for his help and the dealerships help as well. I would strongly recommend them to anyone I know. They were very down to earth and made me feel comfortable through the whole process. They made sure I was happy! Thank you Mazda of Huntington!

Marniluther

24 de nov. de 2014

I worked with Barry Raymond who was patient and kind as I had him open car anger car. I then shopped around and came back. The whole time Barry was able to answer my questions and was patient and kind.

khhenson

24 de nov. de 2014

SO happy with my experience at the Huntington Beach Mazda location - Barry Raymond was so thorough and friendly. Happy with my price and my car!

lyndale1105

18 de nov. de 2014

Mr. Barry Raymond is an exceptional Customer Advocate! Thank you for all your help Barry! Jake (finance) - Reminds me of Hank from Breaking Bad =) Nevertheless, very straight forward and helpful.Sherrie (receptionist) - Thank you for going the extra miles to quench our thirst with a nice cold bottle of water =) It is the little things in life that counts! Victor - We didn't get to meet in person, but thank you for your help.

Sarie86

6 de nov. de 2014

I shopped around several dealers in my local area and found myself coming back to the Huntington Beach Mazda dealership. I really liked my sales guy, Joe Rosales. He was very knowledgeable and made the experience very relaxed and easy. I never felt pressured or rushed to purchase. Everyone I encountered at the lot was very pleasant and helpful. If you haven't stopped by here before I suggest doing so. Take a test drive of the 2015 Mazda CX-5. It's a great car. I also test drove a Subaru Forester at the Subaru dealer to compare. I preferred the Mazda for a few reason but the look of the interior/exterior was more so what I was wanting in a new vehicle.

Vmeuter

1 de nov. de 2014

Upon arriving at the HB Mazda dealership, I was greeted by friendly staff. I had done my homework and knew I wanted the Mazda 3 - rated best vehicle in it's class - but I wanted to take one for a test drive to make sure it met my expectations. Sales representative Michael Nash was so helpful - explaining the different options and handing me the keys for a test drive. He was very knowledgeable and friendly. After the test drive I knew the Mazda 3 hatchback was the car for me! Michael worked hard to get me the best deal and the exact options I wanted. Thanks to the team at HB Mazda, I purchased a great vehicle and am extremely happy. Know I understand the "zoom zoom" slogen, because that's how I feel every day driving my new, sporty, fuel efficient Mazda 3 hatchback! I highly recommend both the vehicle and Huntington Beach Mazda!

lovemikenash

31 de oct. de 2014

Here's all you need to know in order to have a wonderful car-buying experience: Mike Nash and Huntington Beach Mazda. I needed a car, had a tight budget to work with, not much time to make it happen, and I didn't want to play games. After a couple of phone calls, Mike and I met on April 15th; he genuinely cared, and had clearly paid attention during our phone conversations. Mike didn't waste my time, and with his patient and professional assistance, I decided on a good used car. As we walked through the ample assortment of used cars, I spotted a beautiful Sterling Grey 2010 Ford Fusion. Mike went through all of the car's features; it was just what I was looking for. We took a no-pressure test drive; I loved the car! Mike helped me navigate through my challenging financial situation, came back with a price and financing that worked for my budget, and we both finished our nights with smiles. Six months later, I still love my Fusion; it is tremendously comfortable for my commute on the 22, especially considering my bad back...and even at 75 mph, I consistently get 25 miles to the gallon. I'm going to have this car for a long time, but when I'm in the market again, Mike Nash is the only person that I'll be talking to.

legallagher

28 de oct. de 2014

Barry and the HB Mazda team were absolutely great! I found the car online, and they were very helpful by email and phone answering all my questions and negotiating the price. When I went to the dealership in person, they were friendly and knowledgable with none of the pressure you so often hear about in car buying experiences. The entire process was smooth and hassle free, giving me a great feeling about my new car, the dealership and the people I worked with.

RonF14

26 de oct. de 2014

Barry Raymond eschews every stereotype of the car buying experience. He was excellent to work with when it came to purchasing a car.. He's a consummate professional, and in a league of his own. He's honest, fair, and deeply caring of you, as the buyer. This was also the first time that someone sat with me for the next 30 minutes to show me the cool things the car does. Sure, he could have left me with the manual and called it a day, but he stayed 30 minutes past closing time to show me the features and to set up on the electronics. It's these small gestures of going an extra mile that distinguish Huntington Beach Mazda from other dealers. Barry is an asset to the HB Mazda team, and I'm so lucky that I got to work with him!

melissaweise

24 de oct. de 2014

Barry Raymond offered me the best deal for the Mazda3. I was aiming for a 2014 but I ended up leaving with a 2015! Barry knew his stuff and and did his best to give me the best deal. I was so happy with the whole experience. Everyone there is very friendly and courteous and they don't pressure you like other dealerships. Definitely come here to buy a Mazda and ask for Barry!

mentin2014

22 de oct. de 2014

My first Mazda experience was an amazing one. I went somewhat knowing what I wanted but after being greeted with Mike Nash's welcoming smile and friendly attitude, he helped me narrow down EXACTLY what I wanted. We test drove a few different models before finding the perfect Mazda 3 for me and the whole dealership was awesome and helpful. Unfortunately due to some scheduling conflicts and stock, I had to put my need on hold for a week or so before getting the keys but once it was in, it was all worth the wait. Mike even went out of his way to make his schedule available and open to mine to make sure everything went smoothly and there were no hiccups. This was the first time I have ever had the Mazda experience and I can only say great things about Mike and everyone at Mazda of Huntington Beach.

elang493

3 de oct. de 2014

These guys were helpful, they knew their products and were very low pressure. I ended up with a nice car for a minimum amount of hassle.

whatizadi

2 de oct. de 2014

Basically Barry will tell it to you straight and really hook you up as best he can. He truley has your back and will take care of you for the life of the car.

Joon Kim

1 de oct. de 2014

New car shopping... strolled in... talked to Barry... didn't need to look anywhere else... 'nough said... just go here and talk to Barry Raymond.

shivaramamurthi

29 de sep. de 2014

This was my first car purchase and it was a very smooth, friendly, and straightforward experience working with Barry Raymond. He was extremely informative, responsive, patient, and honest about every single thing. I couldn't be happier about this situation and highly recommend people to go to the Huntington Beach Mazda dealer. Barry and the rest of the crew will provide amazing customer service and you will certainly leave that place with a good feeling. Thanks Barry!

Baros

22 de sep. de 2014

After going through a horrid experience elsewhere, I was feeling apprehensive about going to another dealership, but then I went to HB Mazda...and along came Joe.Joe is friendly and knowledgeable. He listens to questions and gives upfront and honest answers. There were no pressures, no up-sale hassles. During the process, he kept me informed. Upon delivery, he helped me with the little details of comfort regarding my new and yet unfamiliar car.My experience with Joe Balisalisa and HB Mazda was nothing short of Professional Excellence.

johnreiss

18 de sep. de 2014

I had shopped around at other dealerships and had negative experiences with the salespeople. I ran into: salespeople who added extra charges onto the invoice for items I did not ask for; or offered me one interest rate and switched that rate to a higher one during the contract negotiations and outright lied to me about having a specific model and make in stock, in order to get me to drive out to their dealership. After two back-to-back negative experiences (at Garden Grove Hyundai and Honda World in Westminster) I drove down Beach Boulevard dejected at the miserable purchasing experience I'd had so far and came upon Huntington Beach Mazda and stopped in. I was helped out by Barry Reynolds. Barry was real, honest and patient. He showed me different models in my price range and discussed which model would be best for my driving needs and budget. When I selected a new 2015 Mazda3 he diligently searched around the state to find me a car with the list of options I wanted and in the color I requested. Barry had to do some trading and negotiating with other Mazda dealerships to get my ideal model shipped to his dealership for me. During the negotiations Barry was honest and open and clearly explained the terms and the pricing. He was even able to get me an upgraded iTouring package which would fit my budget. Barry stayed in contact with me during the process and following my purchase. I love my new Mazda3, it looks great, is fun to drive, gets great mileage and really turns heads on the road. I recommend Barry Reynolds at Huntington Beach Mazda to anyone who is looking for an honest deal and friendly service.

TDean628

24 de ago. de 2014

This was my first car buying experience, but I have to say it was an absolutely wonderful experience. I worked with Barry via email the week leading up to purchasing my car, and he went out of his way to make sure I got the color and trim that I wanted, even got me a sunroof at no extra charge! I love my new Mazda 3 and definitely recommend everyone go to get their car from this dealer. Great experience, great customer service, and great car. They are also make the experience very quick and don't try and force any extras on you.

BeeTeeMotorist

24 de ago. de 2014

Working with this dealership was a positive experience. Joe Rosales, the Customer Advocate and Internet Fleet Manager, was great to work with. Jake in Finance was also great to work with. They did not use high pressure tactics to close the sale. Furthermore, they hunted the Southland to find the color, interior and trim level of the model vehicle that I wanted, and delivered it as promised.

ptphan

16 de ago. de 2014

This dealership has one of the best service. I was assisted by Barry and Veronica, and they took care of me really well. I originally wanted a white mazda6 but they gave me an excellent deal for the silver. Barry went out of his way to look for cars with the color I wanted. He also offered to drive me to another dealership to check out one of their cars with the almond interior. He even offered me all weather floor mats at his own cost. Overall,outstanding service!

Paula Tribble

12 de ago. de 2014

I was impressed with the Mazda product but the two other dealerships I went to did not impress me at all. I felt like I knew more than the salespeople and every time I went in, I was starting over with a new person. I decided to try one more Mazda dealership and went into the store on Beach Boulevard in Huntington Beach. What a difference! Everyone was friendly and knowledgeable. I met Joe Rosales, who worked with me tirelessly and answered ALL of my questions, at all hours. He never wavered in his passion for the Mazda product and knew more about the car than anyone who had tried to sell me ANY car in my 7-month buying process. I was fortunate to come into Huntington Beach Mazda and meet Joe Rosales. I love my CX-5.If you are undecided about what car to purchase, or want to buy a Mazda from someone who really knows what they are doing, go into HB Mazda and ask for Joe Rosales.

KarenIbbitson

9 de ago. de 2014

Just purchased a Mazda CX-5 today. Joe Rosales was very helpful; the dealership itself is welcoming and professional. I felt well taken care of and I'm very happy with my experience at Huntington Beach Mazda! Thanks guys!

nvrgivup

8 de ago. de 2014

Outstanding experience with a true professional- Joe Rosales, who made our purchase of the Mazda CX-9 only the very very BEST!!! Thank you Joe!!!

bbryandoo

7 de ago. de 2014

I wrecked my car a couple weeks back and walked into Mazda just looking for possibly buying a car in the future. As I looked around, i fell in loe with the 2014 mazda3.Thats when I met Joe Rosales. Cant express enough gratitude to this guy. He did not sell me the car as i wanted it already. What he did was be incredibly personable and maybe even more importantly, when buying a car, he was completely upfront with me about any questions that i had. He was a great friend above all else which to me is the perfect salesman.

Chlc_Dee

27 de jul. de 2014

This is my first internet review ever because they truly deserve the praise! Please do yourself the favor and save yourself the headache that comes with dealing with anyone else other than Huntington Beach Mazda First of all Barry Raymond is THE MAN! He is seriously a joy to work with. (I NEVER thought I would say that about a car salesman!) He is honest and has a moral compass. He went into this business for all the right reasons. His level of customer service has far exceeded any I have experienced. He took us on a nice long route for our test drive including the freeway for the first time I felt like I could actually get to know the car because he is so knowledgeable and patient. He took the time to test the Bluetooth connection and all the ins and outs of the car. AND he stayed past closing time to ensure we had everything we needed, never once rushing us. Why this dealership rocks:1. They honored my TrueCar quote. AMAZING!2. They went above and beyond. I am looking for a specific car thats in high demand. I have been getting the run around from other dealerships saying that that car is just not out there and trying to get me to settle on something this is a HUGE commitment you should be getting what youre looking for! Huntington Beach Mazda understands this. Joe Rosales and Berry Raymond went above and beyond by finding several cars that fit the criteria at other locations and got my "unicorn" to their lot for me. Barry also went all the way to Bakersfield to trade a car for another customer (I am not kidding when I say they go above and beyond!).3. They have BARRY!4. They also have an awesome deal with 2 free oil changes, 2 free car washes, and a 1-year FREE parking pass for Huntington Beach. Sweet!5. They have been awarded one of the best places to work in OC for many years running now. THIS IS HUGE! If you have happy employees you have happy customers its as simple as that!6. The entire process was so painless. They never try and force add ons that you don't need (That every single other dealership has tried to do). SO REFRESHING! Okay I am done gushing. But I mean every word. Please give them a shot at getting you into your new Mazda. You will not regret it!

d_debby

25 de jul. de 2014

Barry Raymond and Joe Rosales were awesome. They actually made the whole process from beginning to end a pleasant transaction. They honored our TrueCar quote, which other dealerships did not. They followed thru on what they promised and the took the time to explain all the features of the CX5. I definitely would recommend them if your in the market for a Mazda.

Bball199

10 de jul. de 2014

The experience was great, Joe Rosales even gave me his cell # to call him with any questions. He did his best to get me a good deal; I didn't get much for my trade-in, but that was expected. I got the Mazda 3 hatchback Touring in white M/T, which was a hassle to find. It took 5 days for the car to be shipped to that dealership, that was kind of annoying... Joe is very approachable and makes buying a car as pleasant as it could possibly be.

nguyenxbj

17 de jun. de 2014

I had a good time working with Joe Rosales to get my first car. I'd already gotten a quote through email, so all I needed to do was walk in and get my car. The process was quick and easy!

Tami2004

29 de may. de 2014

The staff was very nice and friendly Purchasing a use car was easy no stress or pressure willing to negotiate and gave us lunch!Thank you!

cdornbush

27 de may. de 2014

Fastest experience ever for my wife's new mazda 3 hatch back. Out of dealership in 30 minutes! Listened and followed through with all the work online. Came back at the end of the month for a new cx5 for me. Deals were great. Fantastic products.

tranjdt

25 de may. de 2014

Joe was very friendly and helped us great a great price on our Mazda 3. He was very informative and when we received the car, he walked us through every step. Definitely great service at HB mazda.

bobbycar

24 de abr. de 2014

I was looking for a used 2014 Mazda 6 GT and Huntington Beach Mazda had one of the lowest prices with low mileage. Customer service was great and not pushy. They got some facts wrong on the car I bought but nothing to complain about. I would highly recommend looking here for a used Mazda before buying anywhere else.

Jessortega88

31 de mar. de 2014

Best experience I've ever had purchasing a car. Barry was very helpful and professional. I was in and out in no time. He was very informative and worked well with my budget. I couldn't have asked for anyone better!

CiscoHIroots

2 de ene. de 2014

Ed Southfield was awesome and he helped me find the right car. Everybody at the dealership was polite and helpful. I recently told a friend to go there.

MeghanSmith

1 de ene. de 2014

I would like to compliment Joe Rosales who spent countless hours helping me decide on the car that was right for me. I was very impressed with Joe's knowledge, patience, and professionalism which made my first car-buying experience a positive one. Joe answered all my questions thoroughly and provided me with multiple opportunities to test drive cars. Joe was able to provide examples and explain why Mazda makes a good car. Not to mention the fact that Joe was very friendly and easy to work with. My first impression of him was instantly positive so I knew I was going to leave that dealership with a new car. I am extremely happy with my new Pearl white Mazda 3 Grand Touring and I have Joe to thank for that. You can be sure that I will refer anyone to purchase a car from Huntington Beach Mazda and specifically from Joe.

isners

17 de dic. de 2013

We weren't even thinking about Mazda for our next car but a friend mentioned that she had just purchased a Mazda for her daughter at HB Mazda and we thought we would check it out. We are really glad we did! We met Ed and he was very patient and kind. We went on a test drive and he let my husband, daughter and I each drive. He never made us feel rushed or like he needed to be with another customer. He is extremely knowledgeable and takes time to answer every question. Over the next month and a half we came back a few times to test drive the car and look at colors and ask more questions. Each time Ed was very patient and never pressured us. He would call us to see if we were still interested but again, never pressing us. When we finally made the decision to buy the car, Ed helped us through all of the car buying process. We were not handing off to another person to negotiate the deal like most dealerships. Ed took us through every step and we are thankful. Thanks Ed and HB Mazda!

lsalge

25 de nov. de 2013

We met Ed when we first entered the Mazda lot. He was so friendly and helpful. He answered all of our questions and was very knowledgeable about the car we were looking at. After our test drive we told Ed we werent ready to buy yet because we wanted to test drive some other comparable cars. He didnt pressure us at all to stay. He asked if it would be okay to call us in a few days to see if we had made any decisions. We said sure and he did follow up as he said he would. We still hadnt done a test drive of the other cars but we felt no pressure from him to hurry up and decide. Once we did go back, Ed made sure we got exactly what we wanted even though we changed our mind on the color in the middle of the transaction. After filling out the paperwork Ed introduced us to the personnel in the service and parts department who were also very friendly. Ed then went out to the car with us and made sure we understood everything about it before we left. It was a great experience and I highly recommend Huntington Beach Mazda and Ed.

trisha_moser

22 de nov. de 2013

I was comfortable talking to everyone helping me and they answered every question I had. Ed, Mark, and Jesse were extremely helpful and I left very happy about my first car purchase.

freeourpeace

22 de nov. de 2013

Great dealership, same owner as Tustin and we really enjoyed that lot too. Ed was very friendly and helpful, even when I returned a couple weeks later to get my license plates. Would him and the dealership recommend to friends.

jfranzi

17 de nov. de 2013

I came in looking for a Mazda3 in a manual hatchback. This was a model that wasn't easily found and the dealership quickly found the model at another dealership. I had previously gone to two other Mazda dealerships that were unwilling to attempt to find this version at another dealership unless I was willing to fill out a credit application and give them a firm commitment of purchase. The willingness to help me locate the car, even without the guarantee of the deal, is what separates this Mazda dealership from other dealerships in the area. Ed was willing to help me locate a car before we even began negotiating a price. Ed was friendly, cordial, and respectful. His emphasis was on being helpful and friendly to me as a customer, not solely guaranteeing that he had a sale. This was the antithesis to everything I experienced at every other Mazda dealership I visited where they were completely unwilling to help me unless there was already a sale in hand. His emphasis on the customer relationship was refreshing and make the car buying experience substantially more enjoyable.

DBin

17 de nov. de 2013

From beginning to end, Ed was polite and professional. He's knowledgeable and shares great information to make the selection and sales process a pleasure! Each employee at the dealership was friendly and helpful. I never felt pressured. What a great experience and I love my new Mazda!

Lupecx5

14 de nov. de 2013

Ed was friendly and helpful. He made sure that we were happy with our purchase. He was knowledgeable and was able to answer all of our questions. We loved our experience at HB Mazda and we especially love our new CX-5!

samantha19

14 de nov. de 2013

This is the second time in 6 years that I have bought a Mazda from this dealership. The follow-up care withmy last one, and because I was delighted with the vehicle, made me return to see what vehicles they hadout now. Joe Rosales was a delight to work with....so helpful, so knowledgeable and NEVER pushy...I hadall the time I needed to check it out it, drive it and get the answers to my questions. I had come in to look attwo vehicles and then Joe, after I had decided on the CX-9, showed me a slightly used vehicle as anotheroption. To cut a long story short I have ended up with the used vehicle and are just delighted. The careand consideration I received from Joe, and the finance people, where amazing....they all went well out of theirway to give me everything I asked for, nothing was too much trouble and made the whole buying experiencevery good....even the general manager came out to meet me and thank me for my business! I would not hesitate to recommend this dealership, and particularly Joe, to anyone interested in a Mazda and I'm looking forward to enjoying my new car.

KarenElsbury

10 de nov. de 2013

My husband and I have been shopping different cars and dealerships for about a month now. Our experience at HB Mazda was very different than that of most other dealerships. Ed met us as we walked onto the lot and was very friendly and knowledgeable. He patiently walked us around the lot showing us different features and colors until we were sure of what we wanted without any high pressure sales tactics. Needless to say, we found the car we wanted and we're really happy with it. The whole process was very positive. We were impressed with the kindness and helpfulness of everyone we worked with in completing the sale. We were introduced to a couple of service advisors and the parts manager. What a nice touch! The GM, Mark McKellop actually spent some time with us before we left as well. He is extremely personable and friendly. We were so impressed with our experience at HB Mazda. Be sure to stop by and ask for Ed!

wojiboji1

9 de nov. de 2013

After my bait & switch experience at Puente Hills Mazda, I called Joe Balisalisa at OC Mazda Huntington Beach. We discussed pricing and agreed on the price. I went to the dealership and picked the car. The transaction went very smoothly as the price we agreed upon is the price that went on the sales contract. Joe Balisalisa is a straight shooter professional guy.If you are in the market for a brand new car, make sure to give Joe Balisalisa a call at OC Mazda, Huntington Beach. He will treat you well.On the other hand, avoid by all means Puente Hills Mazda. They will give you a price over the phone but will not honor it upon arrival as they will force you to buy add ons and options that you did not need and want in the first place.

Andrew

29 de oct. de 2013

Found the car I was shopping for online and gave the dealership a call. From the initial call to the moment I left with my new car it was an awesome experience. The staff was very helpful and honest. They found out what I wanted and didn't try and sell me what they wanted to sell. Moin specifically helped me throughout the process and was a low pressure, honest, and customer friendly. I would recommend this dealership to anyone in the market for a new or used Mazda!!!

Foxpaws42

15 de oct. de 2013

Walked into showroom area while getting an oil change just to look. Ed greeted me with a warm smile and offered to answer any questions I might have. He offered me a test drive while I was waiting for the oil change. Throughout the whole process, he did not push for a sale at all - he just let the vehicle (2014 Mazda3) speak for itself. Ended up driving out with the 2014 Mazda3. Very happy with the vehicle, and very happy with the no-pressure sales experience.

Honey B

14 de oct. de 2013

I never write reviews but I have to let everyone know Joe Rosales is the best... I was stressed, had anxiety purchasing a car for my teenage son he was helpful and very understanding. I have have told many friends and family about my experience. Hands down the best car sales men ever.

patjackjones

28 de sep. de 2013

Ed made our car buying easy. First met Ed early part of July. Went to numerous dealers looking for a used car. Came back to OC Mazda found a new car we liked. Continued to look at other cars, found Mazda was our choice. Ed was always the same each time we went back, no push, easy to talk with, knew the car very well. We gave him a description of the car we wanted. He located the car, the delivery was smooth. We are grateful of how he took care us, as it would be. Ed has a lot of patience and is very understanding, takes his time with his customers. Highly recommend Ed and Huntington Beach Mazda dealership.

Bubba90502

27 de sep. de 2013

My wife and I just purchase a 2014 Mazda CX-5. It was a very painless process that we both enjoyed. We went to talk to Joe Rosales during the week right before closing. Joe was friendly and personable. He did not make the hard push. He knew that we were interested in buying but probably not that night. He gave us all of our options and even stayed pass closing to make sure that we had all of our questions answered. We left that night without a car but I think Joe knew we would be back. On Saturday morning we came back and with the help of Little Joe also we were driving away in our new car in a little over 2 hours. Definitely the most pain free car transaction I have ever had.

jhenriques

26 de sep. de 2013

I took the CX-5 around the country in May-June, 7200 miles in three weeks. I had its oil changed in Columbus OH, and when last week I had it at HB Mazda for another oil change the OH service was listed; nice! They also detailed the CX-5 gratis as part of a promotion and did a fair job with one exception: I have Wet Okole seat covers (highly recommended BTW) and the detailers didn't put them back on! This is when Joe Rosales, the salesman who sold me the car, happened by and put them back on _himself_. He was a straight-shooter salesman when I bought the CX-5 and obviously willing to go the extra five miles to keep his clients happy.

CurtisTakamine

22 de sep. de 2013

Ed was extremely helpful and inviting. As a first time buyer I was extremely appreciative of his excellent customer service! He really did everything to help me get the car I want and I couldn't be happier with my new mazda 6!!! Make sure to ask for Ed!!!

amberhelms

22 de sep. de 2013

I went to HB Mazda on Friday night 9/20/13.I was softly approached by Ed Southfield who was extremely knowledgeable and patient with my car buying experience. Needless to say I had been to a few more dealerships down Beach and was completely turned off by my other experiences. Where pushy, firm, and somewhat cold approaches were given to me at other dealerships, I received nothing but kindness, patience with my fickleness, and assurance in me that the loan process would be as quick, painless, and as stress free as possible. I had innumerable questions as I was on the search for a compact SUV and wanted to make sure I was getting the best deal for the quality and longevity in the car that I needed. I asked to have a few cars pulled out to take a peek inside and Ed was so friendly with no hesitation and pulled out everything I wanted to see. I ended up with a gorgeous certified pre owned Mazda 3 with exceptional mileage, great interior, and a few extras that I was surprised with. I received beyond more than I had hoped for on my trade in Nissan Rouge and am so excited and very proud of my new car. I will definitely be a repeat customer and anyone I know looking for a new car I am sending to Ed. His professionalism and attention to detail and customer service exceeds exceptional and I applaud HB Mazda for such a great car buying experience.

gahturner

17 de sep. de 2013

Joe and Joe were low key, friendly, knowledgeable and patient. I started looking for a CX-9 2 months ago. I considered used or new, I shopped for prices, I considered options and packages. Joe Rosales took me on a test drive and understood I was in no hurry. When I got back in touch, Joe Balisalisa was my email contact. They gave me a great price on the exact CX-9 I was looking for, and a very fair price for my trade in. The whole process was low stress, very friendly, and pressure free. Not one sales gimmick ... other than the best one of all = "let us know what you're looking for, and we'll help you find it." I shopped far and wide via internet, but when push came to shove, I wanted to buy a car from HB Mazda because of Joe Rosales, and the location (I live in Costa Mesa), and then Joe B. helped complete the deal. I love my CX-9, and I had a GREAT experience w/ HB Mazda.

Sarlar4

17 de sep. de 2013

I was recommended to Huntington Beach Mazda, because two of my closest friends had purchased cars there. Their parents talked to my parents as well and made sure that we were in good hands with both Joe B. and Joe Rosales. Joe B. greeted us right away and took us out to explore some potential purchases. He was extremely informative about the cars, giving not only the facts, but a lot of his personal experience. You can tell he loves his job and enjoys helping others find the most suitable car. After driving a few cars and finally deciding on the Mazda 3, we were placed in the hands of Joe Rosales. This part was the portion of the night that made me nervous; all the costs and final decisions. Joe made sure not only to inform my parents on any questions, but he made sure I was comfortable and understood what was going on. I appreciate his patience during this huge decision for me and all of the hard work he put into getting me the best deal possible. Everyone always tells you to be careful for salesman tricks and what not at car dealerships, that is not necessary here at Huntington Beach Mazda! Everyone was a delight to work with, and there were no gimmicks whatsoever. Thanks again to both Joe's!!

Mnouri

17 de sep. de 2013

Prior to visiting this dealership, my family and I went to a Mazda dealer in Irvine and we were very disappointed with their customer service and the ridiculous price they quoted us; meanwhile I had filled out a form on truecar.com regarding a mazda we were looking for and Joe called us from Huntington Beach Mazda and told us he could meet our needs. So we drove from Irvine to Huntington Beach to meet with Joe. He was amazing! No hassle, no games, no "car sales man" lines (which make you feel like, you are about to get ripped off). We told him what we were looking for, how much we wanted the final price to be, and he took care of the rest! He was very nice and easy going, most of the time we were there, we end up talking and laughing about other stuff rather than playing the "back and forth" game regarding the price! The process was so easy and painless, we'll definitely refer our family and friends to Joe and his team. Thanks for an amazing experience!

thwacker

14 de sep. de 2013

The test drive I took the car on was amazing. I was able to get a real feel of how the car handled before buying it. The staff was amazing. It was a great experience for a first time buyer.

Daisy2013

13 de sep. de 2013

This the second car I bought from OC Mazda and it was because of Joe Rosales. Buying a car can be a draining experience but Joe made it as easy as possible. He took his time answering all of my questions. He even followed up afterwards to make sure I was still enjoying the cars and wanted to make sure if I had any more questions that he was available. Joe Rosales treated me like family from the moment he approached me on the car lot. Joe is an honest guy that will make a car buying process fun. If you want a Mazda, go see Joe R.

girlredeemed1

11 de sep. de 2013

Joe was so helpful, he came over to help as soon as we pulled in the lot. None of the guys were pushy or mean, and they were very knowledgeable about what they were doing. Joe also was able to get us a discount because my mother was a previous customer! The experience was so pleasant I would go back.

wyguy44

2 de sep. de 2013

I was looking to trade in my current car and purchase a Mazda 3 that I saw online. A friend of mine had purchased a car earlier this year and highly recommended Huntington Beach Mazda because she received excellent service. I filled out a trade in inquiry on the dealership website and I received a call within the hour from Joe. I was not expecting the call but I was very pleased. I made an appointment for that afternoon. I arrived at the dealership and was greeted and met with Joe. Joe was very friendly and made me very comfortable. He showed me the car I was looking at and we took a test drive. I really like the car and we started paperwork for trading in my vehicle and purchasing the Mazda 3. I felt like Joe went above and beyond to give me the best possible deal and make my experience enjoyable. I don't feel that most people have an enjoyable experience when shopping for a used car, so I felt very fortunate to have had such a painless and easygoing experience. I did all the paperwork signing with Brent who was also very helpful and easygoing. I would recommend this dealership to anyone looking to buy a car.

QuietKeith

31 de ago. de 2013

This is what buying a new car should be. No pressure, straight forward, easy, and extremely friendly. I visited several other dealerships looking for a new car, not only was the product superior, but the whole experience was a pleasure. I would recommend.

bstamm85

1 de jul. de 2013

Joe was willing to help me get financed when other dealerships were not, and actually got me a decent interest rate. He was friendly and they worked out a good trade-in offer.

Banhjennifer

21 de may. de 2013

This has been the most wonderful experience I've ever had with buying a car! Ed and John made me feel very at home. Thanks in particular to Ed! He's not a pushy salesman at all, he wants to make sure you are very happy with your purchase. He's very understanding of the things you say. And just a pleasure to be around. I am suuuuuper happy about my car and I'm even happier that I got it with zero percent interest! I'm confident that they will be taking care of me well beyond the day I purchased my car when I visit them during service days. I think we've built a great lifetime relationship!

mckquiz

12 de may. de 2013

When is buying a new car ever fun? There is always so much to consider and you always need to remember to ask the right questions. Having done this for the umpteenth time, I can finally say this last time was an enjoyable experience. Joe Rosales was such a personable guy and I really feel he did the best he could to get us the best deal on a great car! So, thank-you, Joe...I will definitely send my friends and family to HB Mazda...and I'll tell them to ask for you! Keep up the good work!

Pass_it0n

7 de may. de 2013

Ed Southfield and Jonathan Marchand made the process easy and hassle free. I was planning on just test driving the Mazda MX-5 Miata. I have admired the Miata for years, but thought I would need to wait another couple months to be in a position to make it happen. I compared the Mazda with the Nissan Z, Subaru BRZ, Scion FR-S and even test drove a used car on the lot to compare. My heart was set on a convertible and the retractable hard-top is easy to operate. I am not sure if I got the "BEST" deal out there, but I was able to use my existing car for trade-in and they worked with me to get incredible financing with a monthly payment that I am comfortable with. They presented the options and really listened to what I wanted and needed. The overall experience was a lot easier then I imagined it could be and would highly recommend at least giving Ed and Jonathan a chance to help you find your perfect car.

arocco

5 de may. de 2013

Great folks and good prices. Will be using the dealer even after purchase. Ed took care of us. Lots of follow up to ensure we were happy.

Llagillen

30 de abr. de 2013

We came to the dealership literally minutes before closing, just to take a glance at the Mazda Grand Touring CX-9. We had contemplated buying a bigger vehicle due to our growing family but was a bit on the fence. However, Ed was absolutely wonderful. We asked to look at the car. He greeted us in a kind demeanor, not hurried at all despite how late it was. He showed us the vehicle, asked us very specific questions, and answered all of our own questions very well. We love his manner. Not at all desperate, pushy, over the top. He invited us to come out for some food on Saturday and hoped to see us then. He is the very reason why we decided to come back. He is a huge asset to the dealership. Super knowledgeable, very hospitable, and very honest. We knew exactly what we wanted, he listened, and gave us what we wanted. We are so happy with our purchase and have Ed to thank for this amazing, beautiful new CX-9. I already have two mom friends who will most likely be calling Ed in the near future. Thank you Ed!!

hughes500pilot

15 de abr. de 2013

First things first, I do not have any loyalty to any salesman. I was looking for one thing, the best price on the car I wanted. I was sent to Huntington Beach Mazda via the Costco New Car Purchase Program. They set me up with the internet sales manager, Joe Rosales. Joe was very polite and friendly. He punched up the info on the car I wanted and gave me the price. I was very happy. No fuss, no muss. Only problem, the car belonged to another dealership. He said he would work on getting it transferred here so I could buy it. He called me later that day and said he had the car sitting in his lot. I told him I would come in the next day after work and buy it. Deal done!Now for the amazing part, even though I was looking for the best price, I found the best salesman. Friendly, straight to the point, no high pressure for add-ons (even though he did offer them, heck, that is his job). Bottom line, I would buy another car from him any time. He was great!

travisgrandma

14 de abr. de 2013

Well it all started with going to the furthest dealership from home and working my way back on April 13, 2013. What a mistake!! At the end of the day we ended up emailing Joe Balisalisa at Huntington Beach Mazda because we had changed our mind on the type of Mazda 3 we wanted, with an online quote in hand,I thought to myself this sounds a little to good to be true but lets drag ourselves down to Huntington Beach Mazda. Guess what, we get there and Joe B. has gone home for the day. Great we are going to be handed off to some other guy who can't find the email, not sure he has the car, or tell us that was not an out the door price. NOT EVEN CLOSE !!!!! We were handed off to JOE ROSALES and the purchase was GREAT. Joe Rosales new exactly what we were there for, exactly the price we were quoted, and had no problem when i changed the color i wanted. The paper work went quick and easy. The finance guy was easy to work with and the price came out to the penny when compared to the online quote. Joe even threw in some extras we ask about after the fact. These guys truly treat you the way a consumer should be handled. No passing you off to the next guy messing with your head. Got out off there quick and easy.

creativeguy

9 de abr. de 2013

" Best Dealership Experience Ever ",On March 23,2013 our family went to Huntington Beach mazda , to shop for a dependable used car for our daughter, our salesman was ED Southfield . I can actually say in truth that Ed & company made this the best dealership experience ever.. We ended up purchasing a 2010 mazda 3 at a great price and financing % . Ed was very helpful in all areas, he made us feel very comfortable and secure with our purchase.He explained every step of the purchase and automobile at hand. Ed introduced us to most of the staff at the dealership and they were all very kind and caring. Huntington Beach Mazda is very fortunate to have ED Southfield as a salesman. Thank you so much Ed for the best dealership experience ever.

avybavy

3 de abr. de 2013

We went to Mazda Huntington Beach to look at the new CX5, we were sent there via Costco. We absolutely loved the CX5, the service we received was helpful, informed and very friendly. We wouldn't hesitate in sending our family or friends to this dealership. You can tell they all work well together their such a great team.

smittysnewkia

3 de abr. de 2013

It's very unnerving to walk into a major life purchase and be treated as if you were standing on line for a Sears microwave. That is what I repeatedly felt like working with other dealerships. OC Mazda changed all that. More often than not, a typical salesman at competing dealerships had no redeeming qualities. No knowledge of the vehicle, no human element, no incentive to work with you or even provide the illusion of. OC Mazda has the ultimate trifecta: Knowledge, Humanity, and Great Prices.Although I've read outstanding reviews of other employees here, I wouldn't risk NOT working with Joe Rosales, whom I had the pleasure of doing business with. He met my offer EXACTLY, he outbid my outrageous bank loan by HALF, he gave me some wiggle room on an extended warranty, and above all else... was TOTALLY DECENT AND HUMAN. My initial internet contact Joe Balisalisa was also very forthcoming and respectful and got the ball rolling on my deal.I bought a used Kia Sportage, so mind you this was not a true Mazda experience. I can only imagine how they are dealing with their own manufacturer. I will be back in a few years to buy a new Mazda directly from this team. No doubt in my mind. Bobby V.'s an excellent Finance man. Big Joe Rosales is truly a rare breed among salesmen. Buy from OC Mazda!

karissalitchenberg

2 de abr. de 2013

Ed went above and beyond my expectations when buying my new car. I had gone to several dealerships looking for the car and wanted and every one tried to make me settle for one I didn't want or for a price that didn't work for me. Ed not only got me my perfect car he got it for the price I wanted with no issue. He was personal and made me feel like I had known him for years. He was genuinely interested in not only my needs for a new car but in my personal life. I will be recommending not only Ed but the entire Huntington Beach Mazda Family to anyone and everyone I know. Thank you for my new car! You guys are AMAZING

pyroman

29 de mar. de 2013

I was really impressed with the customer service at this dealership. Ed, our salesman, was extremely knowledgeable about the product he represented yet was not pushy or overbearing like the stereotypical car salesmen. He was friendly and easy to talk to. All car salesmen should be like Ed. Everyone we dealt with was friendly and accommodating.Another excellent example of great customer service is Bob in their service dept. Nothing bad to say about this dealership.I've had one other great experience with a car dealership, low and behold it was a Mazda dealership in Tustin...owned by the same man who obviously models exemplary customer service to his team.

rosalynroman

27 de mar. de 2013

Ed was great. I know we were a hard sale but he worked with us. We got in the price time we wanted, with the extras we wanted too. I'm super happy with my car. Also, I'm excited I get one free car wash a month too!

balboagin

20 de mar. de 2013

We had been looking for a new car and weren't sure what we wanted, but we read Consumer's Report and decided to test drive a Mazda. I loved it the moment the motor started ! It was so quiet and I liked to drive it. I felt completely comfortable behind the wheel. Our saleman was Ed Southfield and he was helpful, answered all our questions and best of all, he was NOT pushy. Ed was low keyed and listened to our wants.Thank you, Ed, for a great experience. Sincerely, Ginger Lemke, By the way after we bought the car, we met everyone in the sevice dept. They couldn't have been nicer.

Danicoffee

17 de mar. de 2013

This was the first car purchased by my little sister (I was the co signer), and Ed made the experience great for her. He made her feel like a valued customer and she is very happy with the car she came home with.We would both HIGHLY recommend this dealership and especially Ed to any friends, family, or coworkers who are in need of a car. - Danni

rhondarios

24 de feb. de 2013

Everything from the initial contact thru the end sales experience was above and beyond the call. Big Joe went out of his way to drive over 400 miles round trip to pick up the car we wanted and then gave us a great deal as well. F&I man Bobby V was helpful and got us a great loan at low interest rates. Buy your new Mazda here.

arymer562

24 de feb. de 2013

This is the second Mazda i have owned. And the second time I have used this dealer.They are straight shooters and dont try to squeeze every dime they can from you.The service is great and If my next car is a Mazda I will be back to visit ED.Thanks.!

Mazda3Owner81

20 de feb. de 2013

This dealership was great. I dealt with Ed Southfield. He never pressured me about anything and was extremely knowledgeable and answered every question I had. I test drove two different cars from this lot. I told them I wanted to test drive other cars from other lots before I made my decision. Ed gave me his card and said "I'll see you later when you come back." And he was right. I came back and bought a new Mazda 3. Even the finance process was great! Jonathan from the finance department was straightforward and an honest person. I felt I could trust everything he said. He didn't try to sell me anything I didn't need.Great experience in every way!

brandonhetherington

5 de feb. de 2013

Joe was friendly, upfront and honest. He made us feel completely comfortable with the process and the deal / car we were getting.The finance manager and team had our paperwork and car ready quickly and in excellent order.

Chas T

31 de ene. de 2013

Sales person Ed Southfield greeted me in the showroom and treated me in a professional but understated manner. He was not pushy and simply ascertained what I was interested in. Ed and the finance manager were great and assisted me with all questions. The total sale was done quickly and beneficial to buyer and seller.

T W Sansom

19 de ene. de 2013

I had a very good experience this time around. I originally went in to have my driver side headlight fixed. There is a gentleman by the name of John that I have dealt with before who ALWAYS takes GREAT CARE of me. Going for service when John is there has Always been a very pleasant experience. No pushy upselling, but always lets me know things to consider for my car, as it's 10+ years old and needs more & more "band aids" these days.This particular trip I decided to go look on their car lot while I waited because I had seen they had another, newer, used tribute I was interested in looking at because it was 4 cylinders, and beings the price of gas these days, I wanted to downsize engines, so I had to at least try it out while waiting.I met Ed Southfield, one of the Sales Reps, while poking my nose thru the windows to getter a better look at the car. Very pleasant gentleman, I felt at ease and didn't feel like I was dealing with a "used car salesman" Ed is the Epitome of what "used car salesman" SHOULD BE. Very knowledgeable, very accommodating, just an all around nice guy. Not a pushy bone in his body, definitely a refreshing change of pace when shopping for a car. He took me out on the test drive, which was a very thorough test for the car, all different kinds of roads and speeds.Needless to say, Ed & his mgmt team were able to come to MY TERMS/Price on the newer tribute and I bought it. They got to keep my "just fixed" tribute and I took home the newer improved model. :) Probably one of the MOST Enjoyable car purchases I've ever been thru, and i've purchased MANY cars in my 50+ years.Thank you Ed for the wonderful experience car buying experience.

Thresh

13 de ene. de 2013

The best experience I have had buying a car. Everybody was very friendly and incredibly helpful. Both Joes were very honest with me, and even surprisingly trusting with the test drives. Not only did this dealership make buying a car a pleasant experience, they even drove me to their sister dealership to check out the inventory in that location - at no cost to me. This was very helpful as I am not from the area, and do not know my way around Orange county freeways. I am very happy with the car I bought, as well as the price they sold it to me for. If I ever am in the market for another Mazda, I will definitely return to this dealership.

Rbahr818

13 de ene. de 2013

Joe worked to get me the best offer for my trade in and negotiated a fair price on the F-150 I purchased. He was pleasant to work with.

MakiSa212

7 de ene. de 2013

He was extremely helpful and kind. He even came to the office for us during his New Year holiday when we requested to give us floor mat. Thank you Ed!,

Ptranchi

28 de dic. de 2012

It was a very low pressure experience from the deal on the car to the financials and add-ons. We are thrilled with the deal we got and the overall experience of purchasing here. Will definitely refer friends and family!

petermcgavin

26 de dic. de 2012

Went in to look for a new car, Ed Southfield was very helpful in assessing my needs in a car and helped me pick out a suitable 1. All the staff were very friendly and even the branch manager came and introduced himself to me, making me feel very comfortable with purchasing at this branch.

samargos

18 de dic. de 2012

Ed and Jonathan were provided me with such friendly custeromer service. I liked the customer service and the car so much, that this visit is my 3rd consecutive car with Mazda!Thank you Ed and Jonathan! I love my CX5!Sam

acieszyn

17 de dic. de 2012

Enjoyed working with Ed - he made my casual visit into a sale. Thought he was very friendly and transparent throught the process. Would recommend that others go see him.

nerdboi

17 de dic. de 2012

This place was amazing. Great people. Grwat environment. Ryan kept in touch and was determined to get me what I needed. It was a birthday present to myself. He sent me some options before even meeting in person! I knew this was where I'd buy my car. I was in and outta there. I kmew what I wanted and they had what I needed. Hands down best salesman I've ever met. Best dealership I've ever walked into. Thanks guys!

Yadassi

13 de dic. de 2012

They are very friendly and really into make a deal . It was first time that I bought a car in less than 1 hour. All numbers was clear and they were very patient to negotiate on my trade .

Laurynl

10 de dic. de 2012

I was in the market for a new vehicle but didn't know which car I wanted, so I visited 11 different dealerships test driving 9 different cars :P I had actually never heard of a Mazdaspeed3 but my friend recommended I test drive it before settling on a Civic Si, so I did at another Mazda dealership in Cerritos, but the reps I dealt with were rude, sexist, and didn't seem to want to help me. So I decided to go to Huntington Beach Mazda just to see what they could do for me. Met Ryan, and he was actually the ONLY rep that didn't give me some kind of attitude and was willing to help. He and his manager really helped me out and gave me an amazing deal I couldn't refuse. I was actually really set on not having my credit run until I received my check from insurance, but somehow I was convinced haha. Everyone was so friendly there and really cared about my needs. When I picked up my car, I was even given a tour of the auto mechanic area, where everyone there also was very friendly. Even Steve was super awesome! He had a conversation with me about where I had moved from, etc; he cared too :) Highly recommend this dealership to anyone

Ron Burgundy

9 de dic. de 2012

My wife and I decided that we needed a second car since my company moved buildings and it wouldn't make sense to carpool anymore. We visited local dealerships but decided to go with HB Mazda. The first time we stepped foot on their property we were greeted by very nice sales consultant by the name of Ryan Follese. He wasn't the usual annoying and creepy salesman that we have seen at many of the other dealerships. He actually didn't pressure us in to buying what he wanted to sell us. I told him what I wanted out of the car and he found exactly what I was looking for. He answered ever question that we fired at him. Our experience with Ryan and the HB Mazda team was everything I could've asked for. I would recommend them 110% to anyone. My we are actually planning on trading in the Mitsubishi we bought across the street for a new Mazda in the near future.

mazdoug

5 de dic. de 2012

Great experience! Great Dealership! From the moment I stepped into the showroom to the moment I drove away in my new car, I was treated like one of the family. Everyone was gracious and did their jobs expeditiously. I have never met a more friendly staff or General Manager!

Hike395

4 de dic. de 2012

Ed was conscientious and never pushy - he answered all of our question very professionally. He is quite the conversationalist and his knowledge of the vehicles was very impressive. Ed guided us through each step and told us what to expect - when the car wasnt available he took the time to call and find one then drove to pick it up.

gemmaw

28 de nov. de 2012

Ed Southfield was absolutely fantastic!!! He was kind, caring and knowledgeable. He was not pushy or overbearing. He was interested in me being happy with my purchase over making a quick sale. He kept in touch and made sure that he beat the best quote I was able to get anywhere in Orange County. He even made a follow-up call to make sure I was happy with my purchase and to see if I needed help setting up any of the technology. I LOVE MY CAR AND I LOVE ED!!! I would definitely recommend HB Mazda, the Mazda 3 Hatchback and Ed to anyone looking for an exceptional car buying experience :)

katmil

4 de nov. de 2012

Mr. Ed Southfield is not your average sales person, he is beyond that. From the second i called to make an appointment for a test drive, to the end until he gave me the key to my brand new Mazda 3 i felt valued, respected and comfortable. Ed was a joy to work with, he deserves more than the 5/5 i am allowed to give him on this site. If you are looking for an ethical sales person with respect for the customer and a very nice smile, go to Ed and Ed ONLY! P.S. Thank you Ed for everything. I am thrilled that my frist car purchasing adventure was with you! I will definately return soon to say hello :)KM

zip465

3 de nov. de 2012

Ed did a fantastic job workin the deal for our new CX-5. Highly recommend HB Mazda and highly recommend working with Ed - first class service.

Mattschattner

2 de nov. de 2012

Robb was great and made us feel comfortable with everything and we love our Mazda 3! I would recommend him to my friends and family. He is fun talk with and is genuinely focused on doing a good job and taking care of customers.Matt and Yuka

sydneyt.hickman

29 de oct. de 2012

Ed Southfield was the most helpful and kind salesman ever! I had a budget that i needed to stay within and he didn't push me to buy something out of my price range, he found somthing within it. He really cared about me not just a sale. Anyone looking for a mazda i highly recommend to GO TO HIM!!!

shanene05

27 de oct. de 2012

I was very pleased with the service I recieved from Robb Neely. When I arrived he had multiple cars that met my criteria. I test drove them and decided on the Volkwagon jetta. The sales process was by far the easiest car buying experience I have ever had. I would and will recommend this dealership to friends and family.Thank you Robb!Shanene Rachels

allison.mccarthy.7982

7 de oct. de 2012

I was very happy with the help from the sale professional Mr.Robb Neely.Robb was very knowledgeable about all the cars in the dealership. He helped making buying a car a very smooth process. The staff was very friendly and helpful too. I would definately recommend HB Mazda to all of my friends and family. Robb was also available to speak to me after hours regarding any questions or concerns that I had.Each time I came into the dealership I was treated with great care from all the staff.Since I work with the public in my job I really feel that customer service is so important and that HB Mazda really does have the best customer service. Thank you for my experience Robb I really appreciate all of your hard work in helping me to reach the best price. I know I will be coming back each time I need to purchase a new or used vehicle.

iholme1

5 de oct. de 2012

Ryan was very helpful throughout the whole process of purchasing my car. He actually went out of his way and researched other Mazda dealerships in the area and found the exact car i was looking for and had this car transferred to the HB Mazda dealership that night. Even stayed late at night when he wasn't supposed to work just to meet with both myself and my mother, providing information about the car that he researched and even gave us safety ratings and comparisons to other cars such as Toyota and Honda. We would definitely recommend Ryan to anyone that is looking to purchase a car, both Ryan and the other guys working at this dealership were all so friendly and helpful. After the fact of purchasing my Mazda 3, Ryan still followed up with me every couple weeks giving me information about window tinting quotes and just simply asking how everything was and how I'm liking the car. We didn't feel pressured and they gave my mother and I time to talk alone when we wanted to discuss financial information. Overall this experience has been amazing and Ryan has put a lot of time and effort into just making sure we were and still are happy! Great employee and we highly recommend him to anyone that is interested in looking for a car. Thank You Ryan!

nanaespie06

23 de sep. de 2012

Robb was very knowledgeable on the vehicle features and quick to accomadate my needs. He listened & was very helpful. He was very thourough in guiding us through the purchase. Pleasant to work with.

JoBen

23 de sep. de 2012

Ryan killed it! (in a great way ;)He worked within the budget I gave him and found me options to choose from. He was willing to work with me even on his day off to make sure that I got my car as quickly and conveniently as possible for my schedule, without worrying about his schedule. I felt like he heard what I wanted and he worked out a price that fit my budget and still gave me "a lot of car". I highly recommend him as someone who can help you get into the right car. In fact, when you walk in the front door...skip all the hassle and just ask for Ryan before you say or do anything else!THANKS RYAN!JoBen

amber.f

18 de sep. de 2012

After weeks of dealing with other car salesmen, and their lack of knowledge/patience and enthusiasm for the vehicles themselves, stopping into HB Mazda and dealing with Robb was simply refreshing. He actually knows his stuff and he doesn't force feed it to you either. Robb was easy to talk to and willing to work with us for his sale. Unlike most places we visited. This wasn't the only Mazda dealership we went to, so I can only say that Robb and his crew do an excellent job. As a loyal Mazda customer (I also have a 2005 3s) I highly recommend this dealership!

hmarlowe

16 de sep. de 2012

I was recently in the market for a Miata MX-5. I had already driven the 2012 model, but wanted to see the 2013 design changes before making a decision. I called Ryan Follese, and by the end of that same day he had sent me pictures he had taken of their new 2013 model, checked the inventory of 2013 MX-5s in the Southern California area, and offered to try to negotiate with other Mazda dealers to get a MX-5 with the exact color and accessory package I wanted. If Ryan provided this kind of service to someone who was just shopping around, you can imagine what he would do for a confirmed customer. I would recommend him to anyone interested in buying a Mazda.

beedibead

14 de sep. de 2012

An overall great experience. Mr Neely was patient, kind and more than willing to help me out despite these harsh economic times. Thanks a bundle Robb!

lasarthe24

9 de sep. de 2012

Was looking for a Mazda 3 SkyActiv White/Sand Dunes with Automatic transmission. Had visited a couple of other dealerships but did not buy there. One asked if I was ready to buy before wanting to show me a car and the other had misquoted though maybe in good faith. Was not too optimistic when dropping by HB Mazda. Was met by Jonathan Marchand who immediately checked his inventory and had 2 on the lot that met my requirements. Took a short test drive and agreed to buy it. While he had to clear my offering price with the Sales Manager, it only took a few minutes. What pleasantly surprised me is that instead of sending me to the "Finance and Insurance" people where additional hard sell takes place (extended warranty, waterproof seats,...), Jonathan did all the paperwork himself so was done in about 15 minutes! The next day when I picked up the car, Jonathan showed me how to program my cell phone in so I could use it immediately and re-programed the service info so that it would remind me when to come back for the first "Free" oil change etc...

dianad1234

27 de ago. de 2012

I kept pushing off shopping for my new car as I wasn't enthusiastic about having to deal with the headache of the sales tactics at a car dealership. Now I wish I hadn't procrastinated! I had the best experience at HB Mazda! From the second someone held the door open for me until the time I pulled out of the driveway in my new CX-5, I was treated with the utmost respect. Joe Balisalisa was my sales person; he listened to what I wanted in a vehicle, made suggestions that were within my budget, calmly and thoroughly answered my questions, didn't pressure me, explained how Mazda will provide service throughout the life of the vehicle, and let me experience that car shopping can actually be fun! I LOVE my new CX-5. I'd recommend this dealership to anyone in a second.

cookala

9 de ago. de 2012

We had an excellent experience at this dealership. Super friendly and professional staff. We immediately felt comfortable with Ed Southfield as our sales agent. We enjoyed sharing about our grandkids while test driving the vehicle we came in to see! Ed made us feel that he cared and was a great advocate for us. There was no pressure whatsoever. We wound up with a wonderful used Hyundai Elantra that looked brand new inside and out. The dealer price was right according to the Kelly Blue Book value. We highly recommend this dealership and choosing Ed Southfield as your Sales Agent!

fairwayguy17

24 de jun. de 2012

spoke with Joe over the phone first. Liked his candor. Turned out I was also considering a car from HB Mazda's sister store in Tustin and he was careful to honer that. Liked him in person. No pressure. He knew that I knew my stuff and had researched the car I wanted carefully. Gave me the best deal his owner could do and I was satisfied.

gillpub

8 de jun. de 2012

My son was looking for his first car and found the perfect one on the internet for sale at this Dealership. We spoke by phone to the salesman, Eric, then drove down from Santa Barbara to check out the car. It was exactly the car as advertised, clean, in excellent condition. We had an issue with the price with one of their sales managers, Steve. But this was very quickly resolved when the owner of this dealership and several others, John Patterson, took the time to call me personally. Mr. Patterson was polite, straight-forward and handled the problem very quickly. Everything was resolved and my son is now the proud owner of his first car. I highly recommend this dealership to anyone looking for a new or used car. You will be treated fairly.

jeffro211

7 de jun. de 2012

I was browsing the car dealerships on Beach Blvd in Huntington Beach looking for a quality used car for my 24 year old daughter when I stopped into Huntington Beach Mazda. Salesman Robb Neely came out and introduced himself to my wife and I as we browsed the used cars on the lot. I went in looking to spend about $5000 when Robb showed me a clean 2002 Ford Escape. After some negotiation he offered me a price that was too good to resist and I ended up making a deal on the vehicle at approximately $1200 less than what it would have cost out the door at sticker price. Negotiation was straightforward and to the point which is something I value since my time is limited because of a heavy workload. The quality of the dealership that impressed me the most is the thorough inspection and needed repair of the used vehicle before it ended up on the lot offered for sale. This resulted in the vehicle offered in great mechanical condition. I would definitely recommend Huntington Beach Mazda and Robb Neely to my friends and that says a lot because I generally shy away from making recommendations that I might later regret. Thanks again for the great vehicle at a great price and the pleasant car buying experience that came with it.

Rob Deane

29 de may. de 2012

We've been around the block a few times when it comes to buying cars. We do our research in advance, then go in knowing what we want and willing to do to make the right deal possible for us. As a result, we can be efficient in our search and with the dealer sales staff so nobody's time is wasted. It also allows us to be direct in our negotiations. That said, we also keep an open mind to new suggestions or guidance on important information we might have overlooked. We met with Joe Rosales on Memorial Day weekend who was one of the best sales professionals we've worked with in over 30 years of car buying. He established a friendly and relaxed rapport, asked great questions to understand what we were really looking for -- all without any pressure or ever trying to force-fit a solution we didn't want. We ended up buying a mint condition certified Mazda 3 hatchback sport that same afternoon from a fantastic dealership who's team worked quickly and effectively to make a deal a reality. Now our 16 1/2 year old son is one VERY happy southern California kid rolling down the street in his first car! Make sure to give these guys a strong look -- you won't be sorry!

cherryotoole

21 de may. de 2012

Robb was very helpful and dud all possible to ensure that I got the best price and features on my new CX-5. I would recommend the dealership to my friends and family.

misty92708

14 de may. de 2012

I test drove cars two different times at this dealer before finally buying one on my third visit. Never once were they pushy or made me feel like I was wasting their time. Joe and Robb were very knowledgeable about the car and explained everything and answered all questions. My buying needs were somewhat complicated but they worked to get me the deal that made it possible. I would definitely recommend this dealership and Robb.

alisagetz

31 de mar. de 2012

Robb Neely, our sales person, is extremely knowledgeable in each detail of the vehicle. He assisted us with a smile, speediness, readiness, availability and reliability. I would rate Robb Neely and the dealership with a 10+ due to their friendliness, professionalism, as well as expert advice on vehicle selection. We leased a 2012 M3 for our son and this is our first Mazda experience, as we plan to have many more! Great job Huntington Beach Mazda - you guys made us feel welcomed and we smooth sailed through the lease transaction today! Alisa Getz

mikekimchi

28 de dic. de 2011

My wife and I did not end up purchasing a car from this dealership, but I still need to write a review...because our experience there was so AWESOME!!! Robb really knows the cars on his lot. He gave us every detail about the car we test drove and answered every single question we had. I tried to stump him, but he kept giving me answers. Most importantly, he absolutely did not pressure us to make a purchase. We were indecisive between a Mazda 3 and a Hyundai, Robb referred us to their sister dealership where we made our final decision (it just happened to make more sense for us). But Robb took SUCH GREAT CARE of us, I just had to thank him with a review.THANKS ROBB!!!

lnspins

25 de nov. de 2011

My son was looking for an inexpensive good car and found what he was looking for online at H.B. Mazda. He called Joe and told him he was interested in the used Impala that was at the site. He told Joe he had been in the Navy, was divorced and had horrible credit. Joe told him that he would work with him and to set up an appointment. When we arrived, Joe came out to greet us, and after seeing the car we sat down to make the deal happen. Joe was awesome, he actually made it happen, he wasfriendly, responsive and got the deal to go through. The car was well priced, in great condition. What is normally a grueling experience, buying this car at H.B. Mazda and having Joe as our dealer was a short, easy process. Thanks again Joe!Ellen Crane

nanmil56

15 de nov. de 2011

I was looking for a used car, but only had about $5,000 to spend, since I am unemployed and recently had my Corolla totaled. I read in the paper of the Tustin Auto Mart having a great sale, so me and my boyfriend went over there. Before we got to Tustin Mazda, I toured a couple of other lots, where all I got was a hard sell. I stopped in at the Mazda lot, and Robb Neely introduced himself, and was so kind and helpful, even knowing my limits. I finally found a 2000 Hyandai Accent that was within my price range. So, we took it for as test drive, and got the car-fax, which my boyfriend looked over while I drove. Well, we had a sale. Since I live in Fountain Valley, and HB Mazda is very close to me, Robb arranged to have the car driven over there so I could pick it up easily after I got my settlement check. And, when I turned my rental car in, and they would not drop me off at the lot, I called Robb, and he was so nice he came to pick me up at my home. All in all, Robb is the best, and after meeting his colleages, I will defintely go back to HB Mazda when I can finally afford a new(er) car

mdanell

1 de nov. de 2011

We were referred to Huntington Beach Mazda about 2 years ago by our son and his wife. They highly recommended them after purchasing a new Mazda there and having a great experience owning a Mazda. We purchased a new Mazda 3 shortly afterward and had an excellent experience as first-time owners of a Mazda. Jonathan Marchand was our salesperson. Recently, after having a fun 18 months zipping around in our Mazda 3, we decided that as senior citizens who had now developed some health issues, we were better suited to a larger model. So we called Jonathan and explained the situation, telling him very precisely what we were looking for in a new car. Imagine how pleased we were when, in consideration of our circumstances, Jonathan offered to bring a Mazda 6 to our home for us to see and test drive. He had done the same thing 18 months before, which had made a great impression on us. He was knowledgeable, professional, friendly, considerate and thorough from the time he arrived that afternoon with the car, going back and forth between his office and our home when necessary, until we signed the documents and took delivery of our new Mazda 6 about 9 p.m. -- all without our leaving the comfort of our home! Jonathan has gone above and beyond the call of duty for us both times that we have worked with him. Huntington Beach Mazda management gave their excellent backing too and have also been very fine to us. We recommend Huntington Beach Mazda and Jonathan Marchand without reservation!

Srcalloway

30 de oct. de 2011

Great experience with my salesperson Joe and the entire dealership. They walked me through the purchase, took the time to explain everything and answered all my questions. Additionally, they worked with me on the financing.

conniejo006

14 de oct. de 2011

I just bought a new Mazda Tribute through the USAA Car Buying process and I am extremely pleased with HB Mazda and look forward to my next 100,000 miles warrantied. I love the car and the saleperson Joe Rosales is just great.

kevishaw

8 de oct. de 2011

This was the BEST car-buying experience we have ever had, and this was about the fifth time we have bought a car from any dealer. You could say we very much disliked the way we were treated at other dealerships in the past. But HB Mazda was different!! We went in to look around and kick the tires on some new cars, doing research and maybe planning to buy a car next year. Salesman Jeff Jones was down-to-earth and laid-back, willing to answer all our questions. He also told us about some sales prices on new cars, and said they could work out a deal for the value of our trade-in, which was probably our biggest concern. Eventually we asked for a test drive in a Mazda3, and the handling and sportiness really impressed us. Afterward, it was getting late, but the dealership provided fresh popcorn and a movie for our daughter while we waited to see what the dealer could offer for our old car. A short time later, we drove away in our new Mazda3. We got an amazing value for our trade-in, and we got the best deal in town for the new car, much lower than what we have seen advertised online as "internet prices" at the other Auto Mall super-stores. And the best part was the laid-back no-pressure attitude from everyone at HB Mazda, especially Jeff. Thank you, thank you for such a great buying experience!

dsobol

6 de oct. de 2011

We did an initial search for used cars on the Internet and found that Huntington Beach Mazda had the cars we were looking for in their inventory. The customer advocate we worked with - Edward Southfield - first, did an excellent job of both listening to what was important to us; and second, asking great questions.We drove out of there shortly as extremely happy customers with a new Mazda!

Edwardvince

27 de sep. de 2011

Highly recommended dealership!No hassle and no pressure. They will give u the best price up front. They were able to get me the Mazda from another dealer that I want and they even give it to me with a $1000 incentive. Thank you guys.

sologirl

26 de sep. de 2011

I had a great experience with all of the employees, especially Philip Ramos. This is my sixth Mazda from this dealership...what can I say, I LOVE Mazdas! Anyway, I will always buy Mazdas from this dealership...clean, nice, friendly, fast with the paperwork and lots of cars to choose from. In girl talk it's the Nordstrom of car dealerships, Marcia

markcymerintdc

9 de sep. de 2011

Steve Liewald, the General Manager was outstanding during the entire purchase of my Mazda 3. I have purchased many, many new cars over my lifetime. I recently purchased two lexus' this past year for myself and my wife and received great service. So, when I came into Mazda for my daughter, I was very impressed with the quality and ease of this transaction. It was just as pleasant as Lexus, for a lot less money. Joe and Ed also helped us and everyone in the dealership knew my name. Steve and his staff definitely went above and beyond, over the phone and in person what is usual for a purchase. I would definitely recommend OC Mazda in Huntington Beach to anyone who is looking for a car. And, the 0 down and 0 A.P.R. wasn't too shabby either! Thanks,Mark Cymerint, D.C.Laguna Hills, CA

CameronAroz

6 de sep. de 2011

I went to Huntington Beach Mazda as a first time car buyer. I had owned a few vehicles before, but this was my first time actually purchasing a new vehicle. I had heard horror stories about buying cars before, so I expected to have to go to battle with the dealer. However, my experience turned out to be rather painless and at time even enjoyable. While there definitely some negotiation, I never felt as if the dealer was trying to sell me a bad deal. On the contrary, I ended up getting a fantastic sale on a 2011 Mazda 3. The dealer was remarkably friendly and the sale went through really smoothly (especially given the fact that I'm a first-time car buyer). Overall, I highly recommend them.

Janew

16 de ago. de 2011

Phillips has positive energy, is very friendly and knowledgeable about what he is selling. He makes things very easy for us as customer. He is good at what he is doing. He definitely made us want to buy from him.

brittanyswanson

16 de ago. de 2011

Phillip was a great sales guy! He definitely knew his stuff, and made the experience fun instead of stressful. This was my first time purchasing a car from a dealer, and Phillip went over all my financing options in a way that made me feel completely comfortable with my decision. I love my new car!

musicsun52

15 de ago. de 2011

My wife and I were shopping for a new/used car and visited the Honda and Toyota dealerships in Huntington Beach (Beach Blvd). Both were good and we were heading back home when we chose to stop at the Mazda dealership on Beach Blvd.(HB Mazda). We had the pleasure of meeting Robb Neely, Customer Advocate/Certified Sales Professional. Robb greeted us and made sure he knew both our names. He showed us a few cars and then we saw the one that just stood out. A 2010 M3SGT. To be honest, we have been Honda people for years but the Mazda had it all. Leather seats and fully equipped blue tooth functions. Robb took us on a test drive (something we had not done at any of the other dealers) and he was very helpful in letting us know how the vehicle operated prior to our test drive.After a few miles, we were sold. We went back to the dealership and I told Robb we needed a few minutes of time to discuss the possible purchase. He did not pressure us with the "if you don't buy it now..." technique. We did have a friend go on line and research the car. It all seemed right and we returned to the dealership and there was Robb, waiting for us but not jumping on us the moment we got there. Yes, we bought the car and Robb was there with us the whole time the "finances" were worked out. After we bought the car, he even helped me program my smart phone to be used with the blue tooth function.I can't say enough good things about how well my wife and I were treated at Huntington Beach Mazda. From Robb to the gentlemen who handled our financing, it was all a very good experience. Would I recommend Mazda of Hunting Beach to my friends? Yes indeed.Mazda Corporation should be pleased to have people like Robb working for them. Buying a car is a stressful situation and people like him help people like us get through it in a professional and human manner.Thanks for taking the time reading this and I would be pleased to spread the word about Mazda of Huntington Beach.Best Regards,Ed and Zana CastilloNew Mazda Owners(e-mail address: musicsun52atgmail.com)

nucleartoad

6 de ago. de 2011

Buying a car at HUNTINGTON BEACH MAZDA was an overall GREAT experience. The sales crew are very polite and friendly without coming off as too strong or invasive, allowing you to look around at their very decently priced collection and answered any question you would have. The whole process was quick and easy, plus the time I had to wait my sales associate was friendly in conversation and helpful to make the wait a lot more enjoyable. Everyone at HUNTINGTON BEACH MAZDA was happy to show me around and make me comfortable with my purchase. The fact that they invite you back for BBQ every weekend makes you feel you've joined a family. In conclusion, GREAT customer service, GREAT quality of work, and GOOD prices.

HappyMazdaOwnerHere

6 de ago. de 2011

Ok I don't even know where to begin :) I first went to Huntington Beach Mazda to check out a used Mazda3 hatchback they had advertised on the internet, when I arrived I was immediatly greeted by the staff an was offered a cold beverage to drink which of course I did. Phillip told me he was fairly new I think he told me it was his third week working for mazda but not to fear cause he had gone threw his certified training an was very familuar with the Mazda3 an in the end he actually was. Next we went on a test drive at which point Phillip was very adiment to not only tell me about the Mazda3's incredible braking capabilities but he demonstrated it when we were going about 40mph he had me place my hand on my chest under the safety belt an with out warning sent the brake pedal straight to the floor. I'll admit at first it was a little scary since I had no idea he was planning on doing that, but you know what the original face of shock immediatly turned into a smile cause I new right then an there that in an emergency braking situation I have nothing to fear cause not only did Mazda's braking system perform above an beyond anything I've even drivin in the past but it also showed me that you really can stear there it the entire time. An for anyone thats ever had to slam the brakes to the ground in any car knows ABS anti lock brakes may not lock up but they definatly dont allow you to steer at the same time without sliding but Mazda's brakes do. Phillip explained to me after that he truely believes most accidents could be avoided if people truely knew what their vehicles really could, an could'nt do, an you know what I think he's right. Thanks Phil... After my test drive we sat down an Phil showed me the numbers, they looked good so I told him I'd be back in tomorrow to buy the car. At this point I was sure Phillip was gonna turn into one of those annoying salesman that says lines like "sir is there anything we can do to earn your buisness today" I know everyones dealt with that when buying a car but to my suprise Phillip nodded his head shook my hand an said perfect what time do you want me to have the vehicle ready at so you dont have to spend another 2 hours here agin even thow I didnt mind it at all. I told him I'd be in around 10am we shook hands again an after walking me out to my motorcycle I left. The next day when I showed up I walked up to Phillip selling my Mazda3 to another customer which at first was kind of disterbing, but you know what it worked out great cause instead of getting a pre-owned Mazda3 Phillip worked his magic an next thing you know I was the proud owner of a New Mazda3 Hatchback. I'm still in shock to be honest Thanks Phillip Seriously when you said buying a car should be a fun thing or bottom line your at the wrong dealership, an at first I thought he was just saying it like some kind of sales pitch but you know what he was an is so right. Honestly if your in the market for a new or pre-owned vehicle an you dont go see Phillip well then you deserve what ever poor experience you end up recieving. Again thank you so much Phillip this was honestly the best, an easiest car buying experience I've ever had an of course I'll pass your name along to all my friends. Take care Phillip an I look forward to comming by for some bacon burgers next saturday at 1pm.... Mr Patterson you hit a homerun bringing Mr. Ramos to your orginization....

amfranks01

27 de jul. de 2011

To use CarMax's BOGUS phrase: HB Mazda is the way car buying SHOULD be!! I have NEVER had such a great experience; I actually can't wait to go back for the complimentary burgers, car washes and other perks they provide! I was SO nervous to buy my very first brand new car and not only was my mind completely put at ease, I was given the red carpet treatment to boot! If you are even considering purchasing a vehicle, check out HB Mazda first, I promise you won't want to leave! A special thanks to the entire team that helped me out with my 2011 Mazda 3! You won't meet more knowledgeable or friendly staff anywhere! I'll see you all again soon, save me a hot dog:-)

phillfro

8 de jul. de 2011

I just had my car serviced at Huntington Beach Mazda and only wish it was this easy to do business with other companies, regardless of what industry they are in. I recently called and spoke to John Cemore in the service department. He was extremely professional, friendly, and took the time to address all of my questions with thorough answers. I had purchased my CX-7 from the same dealership so he was able to look up my information and see that I would likely be covered by Mazda manufacturer warranty since they extended the warranty on this particular part due to common failures, otherwise I would be covered by my extended warranty. It's nice to see a company step up to the plate like that. I was able to make it to the dealership that same afternoon to drop off my car and John didn't happen to be there but I spoke with Nick who was just as friendly and helpful as John and got me written up and out of there in under 10 minutes. The next day I got a call from John who let me know that they completely replaced the air compressor, charged and filled the freon, replaced something else connected to the unit, and also that they discovered a ruptured motor mount during inspection, which they also replaced. With so much work to be done I didn't think I would get my car back for a day or two, but it was finished within 24 hours of originally dropping it off! To top it off, their car washer was broken, so they actually hand washed my car and did a very nice job. My car now runs great again (this is the first and only issue I have ever had in over 3 years), my A/C is freezing cold, and best of all, MAZDA COMPLETELY COVERED EVERYTHING, I didn't even have to pay a deductible or diagnostic fee! I walked out of there without spending a penny, except for the $4 the parts department charged me to repair my keyless entry :-) Thank you John, Nick, and everyone at HB Mazda Service Dept. for being so helpful and making a stressful car problem a no hassle and pleasant experience! Other businesses should model their professionalism, friendliness, and customer service after these guys!

joshua Wafer

24 de jun. de 2011

I was totally satified with Sale profesional Robb Neely's proformance and I would recommend him to anyone in the world. I believe Robb should be running the whole Mazda operations because he is that professional.

dgate37

21 de jun. de 2011

I recently purchased a new Mazda3 from Huntington Beach Mazda through salesman Jon Marchand. The customer service was excellent. Jon's knowledge of the vehicles and the features, optional and standard, was superb. He was personable, and made sure I understood what I was purchasing. He spent time going over all the interior features to make sure I knew and understood how to work everything in the car. The staff was very friendly and efficient and seems to hold Jon in high regard. The overall experience was great, and I only hope that future car purchases go so well. I will definitely consider returning to this dealership in the future.

cpennick123

25 de may. de 2011

Airyn was a great sales agent. She had shopped some of her used inventory before we got to the dealership and already knew the vehicle we were interested in before we even showed up. The next morning she drove to their other location (all the way in Tustin) and brought it to the HB dealership so we wouldn't have to travel just to see the vehicle. That was pretty amazing in and of itself!We walked in on a Friday night around 5pm and left with the car at the price and financing we wanted by 7pm. Fastest, friendliest service we have ever had!Thank you Airyn and OC Mazda!!!~Paul and Chrysta Brashier

akimlovinit

23 de may. de 2011

I brought my car in because it was stuck in gear and there were many codes that came on. Brian handled my case. He said they couldn't find anything wrong with my car. When it was returned the window wasn't working. I contacted Brian and he told me that none of the work/testing would result in the window not working. Therefore, I would have to pay for the repair and that it could be expensive if they had to take the door apart. I asked another service advisor and he told me that the window just had to be reset and that it was due to the testing/ work on my car. Shortly after that I drove the car to Vegas and broke down in the dessert. They told me nothing was wrong with the vehicle and I ended up with a $300 towing bill.

nherrera

28 de abr. de 2011

Great dealership! Everyone there was very friendly and easy to work with. They work with you and try to give you the best possible deal. We where very pleased with the help we received in purchasing our new vehicle. That's why I give this dealership a great rating, I love my new car!!!!!

bstrittmater

19 de abr. de 2011

Great dealership! Everyone there was very friendly and easy to work with. They work with you and try to give you the best deal possible. I was very pleased with the help I received in purchasing my new vehicle. That's why I give this dealership a great rating, I love my new car!

lrn888

11 de abr. de 2011

My husband and I came in a week ago, and we both ended up with brand new cars. The customer service was great. The salesman's knowledge of the vehicles and the features, optional and standard, was great. He took the time to go over all the interior features to make sure we knew and understood how to work everything in the cars and didn't have to fumble around figuring it out ourselves. He was friendly, but not pushy. The financing guy, he was very friendly and efficient. The overall experience was better than I have had at any other dealership. I will definately consider returning to this dealership for our next cars in the future.

MazdaMadMan

1 de abr. de 2011

I bought an ultra clean Mazda 6 this last Monday and am feeling better and better about the decision every day that I drive it. The salesman - Rob - was very helpful and showed me every little bell and whistle on the car. I was going to rate them a little lower on the price due to getting a lower finance rate than I thought I would but I only put 5% down and have an average to approaching good credit score. All in all I have zero regrets buying the Mazda and am still getting surprised by how much I like the car. Rob even sent me a follow up email to make sure that I was able to get my blutooth hooked up. I highly recommend both the salesman and the dealership if your in the market for what they offer. I shopped at Toyota, Honda, Nissan and chose Mazda in the end.

nicole w

11 de mar. de 2011

the "joe's" are fabulous!they come as a pair - and make purchasing or leasing a car so very simple. no hassle, no headache, and complete respect of your time.i visited hb mazda to test drive the mazda 3 & although i explained i was still looking at other vehicles joe balisalisa did not say anything negative about the other vehicles i was interested in; instead he focused on all the wonderful features and facts of the mazda 3. go see the joe's if you are looking for a simple transaction with a smile!

hblannings

17 de feb. de 2011

Orange County Mazda & their outstanding sales staff provided the best cay buying experience I have ever had. Even my 6'4" 15 year old son was willing to stay after making sure he fit in the Mazda2 Hatchback. Make an Appointment with Robb he's great!

lannguyen0426

16 de feb. de 2011

This was my first time buying a new car. I went to lots of different dealerships and, although the Mazda 3 5-door is so enticing it almost sells itself, Jonathan really set my decision in stone. It is hard to deal with shady dealers who try to trick you or lie to you (we all know the type) - Jonathan made it a point to make sure I wasn't feeling pressured in the least. It really made the experience a smooth and pleasant one.He even went out of his way to pick me up when my car was ready!So happy with my new car!!!!!!!

valencia4

13 de feb. de 2011

Worked with internet sales (Joe Balisalisa and Joe Rosales) using Consumer Reports true-pricing report. The car was being purchased by my son and I was helping him get the best possible pricing. I visited with Mr. Rosales and Mr. Balisalisa and showed them the pricing I had obtained and we talked about the model that my son wanted to purchase. Working with these 2 gentlemen was easy and straight-forward and I felt they respected the research I had done and felt they were willing to get the deal done. Everyone at the dealer that we worked with was personable and professional (no hard sales tactics at all).My son was able to get the car he wanted at a very good price and he found working with the dealer to be an excellent experience.I appreciate the way that Mr. Balisalisa, Mr. Rosales and Mr. Robb Neely treated my son and I would recommend this dealer highly.

rondo_18

8 de feb. de 2011

My fiancee and I went to Huntington Beach Mazda at 10am looking to purchase a used Mazda CX-9 with low mileage for a great price. We were met by our salesman, Ed, as we entered the lot. We took several test drives, and Ed was very knowledgeable about each vehicle. We left the dealership at 4:30pm with the perfect car for us, for the price we wanted. Ed and Steve spent 6.5 hours with us and told us several times that they were going to do whatever it takes to send us on our way with what we wanted. We were extremely pleased with every aspect of our purchase. This is a classy dealership. I have now bought from them twice. Thanks Ed and Steve. Hope to see you again! We really appreciate all of your help and patience!!!

matthew.cadwell

5 de feb. de 2011

From the moment we were on the lot we received great customer service. Each and every member of the team was respectful, relational and interested in what was important to me and my wife. Robb was excited to look at every vehicle we wanted and didn't get caught up in feeling that he was wasting time with us. Thank you Robb!

mm11

31 de ene. de 2011

We were in the dealership over the weekend to by a car, Initially we just came in to look at the cars and Mickey was our sales person. From the time we walked on the lot he was gracious, friendly and accommodating. No matter how many questions we asked, and we asked many, he was patient, overcame the objections and addressed the concerns. Having spent the majority of my career in sales I so appreciated his attention to detail, his consistent good nature and the overall attitude of all of the staff. Thank you for a terrific car buying experience!Mick and Marian

Steve410

11 de ene. de 2011

A Very Pleasant Surprise!I recently purchased a 2008 Mazda CX-9 from Huntington Beach Mazda in Huntington Beach California.I don't know about you but many people I know really get stressed out dealing with auto retailers. The all too typical high pressure tactics do not make buying a car pleasant.HERE'S THE GOOD NEWS!You don't get any of that at Huntington Beach Mazda, none, not even a little bit.I had the pleasure of working with ROBB NEELY at the dealership. What a guy. How refreshing it is for someone to actually listen to what we are saying... a gentleman that asks helpful questions and one who showed me great patience as I was deciding which model car I wanted; a CX-9 or CX-7.I looked at the cars, I test drove them, I asked a lot of questions and ROBB was there to walk me through all of it. ROBB showed me a number of cars at the dealership. I must say, I was surprised that all of them were in such good condition. I mean inside and out they were immaculate. They were low mileage cars and looked 'brand new'.I wasn't sure about buying a Mazda and had actually gone to the dealership to 'do my due diligence' and 'eliminate' Mazda and specifically the CX-9 from consideration. What happened was quite the opposite. The CX-9 was much more upscale than I thought it would be and it drove like a dream. If you are in the market for a car, consider Mazda and by all means, talk to ROBB NEELY at Huntington Beach Mazda. I know he will take excellent care of you.

minigal

3 de ene. de 2011

Ive test driven dearly a dozen cars in the last month and never had a more comprehensive test drive than with Robb Neely. Before sitting in the car, he walked me through each safety feature under the hood and around the frame, making me appreciate every aspect of the craftsmanship in the vehicle. Once behind the wheel, he let the car do the talking as we put it through a rigorous test-drive down winding roads, the 405 fwy and an empty street where we could really challenge the cars speed and braking power. WOW. Owner John Patterson happened to be there the day I came in and I was shocked at the interest he took in my situation. He spent hours calling in favors from his friends in high places and even called me from his cell phone while on his way to dinner with his son. The entire team listened to everything I was looking for in a car and car payment and steered me away from ones that may have been a better sale for them, but that wouldnt have suited my needs. They treated me like I was their little sister, only wanting what was best for me, and showed me proof of their word in the figures.Robb was available by cell phone all hours of the day and welcomed my many thoughts, questions and requests. He put me in touch with the GM of a different dealership, arranged for a transfer of cars and was extremely knowledgeable on all fronts. I was treated like a queen from the moment I first arrived on the lot, never having to so much as open a door for myself. I could not recommend this team more highly and will continue to spread the word about this diamond-in-the-rough dealership.

pyheme

24 de dic. de 2010

Friendly staff and smooth process throughout. The experience with Robb was much easier than the usual "Car Salesman" never ending negotiations to get to the price we wanted. I would recommend buying a car there to anyone, anytime. Prices are very reasonable too and the trade-in value came out OK - albeit needing a bit further negotiations first...Finally, the final part in the "finance room" was much faster than ever experienced before and Jerry was very helpful too.

pdw13

23 de dic. de 2010

I visited this dealership looking for a used car. The salesperson, Rob Neely was very helpful and accommodating. I'm new to the country and so dont have a credit history. But these guys were able to get me a decent deal given my case. I would recommend Rob - he is very friendly, professional and helpful.

nanette61

20 de nov. de 2010

This is one of the best dealerships in town I have recently purchased my second car from them they are a 5 star dealership in my book. Jennifer James, the service manager, is great any problems I have she is there to fix them and make my experience enjoyable. Andrew, my finance guy, got me an awesome deal on my recent car purchase he took the time to make sure I had the best deal possible and kept me informed the whole time

nhollingsworth

25 de sep. de 2010

I came to Mazda Huntington Beach for my first time to get my oil changed. I was pleasantly surprised when I met Mark. Not only was he friendly but he really knows cars! I have a couple problems with my car that nobody else has been able to help me with. He took a look figured out the problem and I will be back in next week to get it fixed. I will be coming here for all my car problems! Oh and they washed my car too. Thanks Mark.

ducks58

29 de jul. de 2010

i have given this dealership this rating because, i was absolutely satisfied after my experience. All the workers and in particular steve liewald were extremely nice, friendly and very knowledgable when it came to selling my fiancee and i a car.I highly recommend going to huntington beach mazda if you are in search for that zoom zoom mazda!

jmmersh

19 de jul. de 2010

Great service and communication every time.I would recommend this dealership to friends and family.My vehicle is always clean and ready when promised.Mark and John both have a great sense of humor and personality which make it a pleasure to do business at H.B.Mazda.

dmasri21

13 de jul. de 2010

Let me just say that there is a young guy working there in the service dept.named Mark and he is so incredibly courteous and efficient. He remembers me when I come in and his attitude is one of the main reasons I have become loyal to this particular dealership. Customer service is huge for me. Basically- if you treat me right- you have my loyalty. Also- they have the added perk of a play room- my four year old loves it.

adgomez

21 de jun. de 2010

My experience as a first time new car buyer at Huntington Beach Mazda could not have been more comfortable. Chuck really took time to ensure that I looked at every car I was interested in and curious about, allowing me to test drive vehicles and ask questions about various models and makes, even demonstrating a knowledge of the used Hondas and Toyotas available on site. I was not rushed in any part of the process, and he even encouraged me to take the necessary time to think over this decision. He was informed, efficient, and friendly, and this service from a car salesman completely exceeded my expectations. By the time I drove away in my new car, I felt as though I was part of the family as the staff and Chuck gathered to see me off with waves. An amazing experience!

FARNSWORTH

18 de jun. de 2010

The routine service I required was handled quickly and the service advisor...Mark..was very helpful in explaining the current condition of my 2007 Mazda 6 Wagon.I would recommend Huntingtton Beach Mazda for service and sales. The cost of the service is comparable to the brand name oil change only places. Going to the Mazda dealer for routine maintenance costs about the same and you get dealer trainedservice to maintain warranty on your Mazda.

toreysan

16 de jun. de 2010

Working with Huntington Beach Mazda was the most stress free and comfortable car buying experience I have ever had. Before going to them I had been so stressed out at other dealers dealing with shady and pushy salesmen. At Huntington Mazda they are all very straight foreword and genuine. My handicapped grandmother helped me purchase my new car and they were very accommodating to her and had everything ready so we could sign the paperwork and she could go home. Afterward they took the time to show me around the dealership, show me all the features of the car and even pair my iPhone to it. I look forward to getting my services done here, they have a service plan where you get free oil changes and free car washes during the week. Hands down these guys are great. I was referred by family and also have a friend who bought his car here. Thanks Steve, Chuck, Mark and everyone else there!-t

LissKing

13 de jun. de 2010

The overall buying experience was great with none of the usual frustrations that often take some of the fun out of buying a new car. Everyone we spoke with was helpful and friendly and went a long way toward making us feel comfortable even as we discussed our needs, budget and financial situation. At no time did it feel as if we were being "hard sold" and our salesman was very patient with us as we looked at different cars. We especially liked that he was honest enough to point out some of the cons in the newer, more expensive model we looked at as opposed to a cheaper pre-owned model we were also considering. Within hours after leaving this dealership, we were already recommending them to family and friends.

d1hotblaze

5 de jun. de 2010

I took my Mazda 6 to this dealer because the service I needed done was 30$ higher at every other dealer I called. When they were done the price was exactly what I was quoted, no surprises. they got me in on a weekend with no appointment and Mark Strait's communication and customer service was excellent. I'll be back!!!!

Lu DeSantis

2 de jun. de 2010

Purchasing the new Mazda3 5-door from Huntington Beach Mazda was an excellent experience. I had been searching for a car and had been disappointed with the used car searches on AutoTrader.com and CarMax. The decision to go to a Mazda dealership started with a simple on line inquiry about a specific new 2010 model. When the internet sales manager Joe Balisalisa responded, he informed me in his first correspondence that HB Mazda offered a sales discount to my place of employment - this one statement narrowed my search considerably! Both Joe and Steve Liewald worked a steady deal and a couple short hours after I arrived, I was signing paperwork for my new car with Andrew Kozak. The financing offer of 60-months at zero percent interest was just icing on the cake! Huntington Beach Mazda if a beautiful facility - it is neat, clean, and all the employees are upbeat. I'm looking forward to a long relationship with this dealership and its service department...and the "free car washes" is a great incentive to stay in touch with such a great sales team. Buying a car from OC Mazda in Huntington Beach is truly a "no hassle no haggle experience". Congratulations to Mr. Patterson for developing a winning Team.Sincerely,Happy New Mazda Owner - Zoom Zoom "Lu"

MS3

23 de may. de 2010

I checked their inventory on line end saw they had what i was looking for so i headed to H.B.Mazda.Sales rep Dave let me drive a MS3 all over the place (freeway incl.)most dealers won't do that.Do to a problem with my wife over my trade in,i was able to get my trade in back and do a new loan with lower cash and same payments,and my wife has our truck back.Thank you Gen. Sales Mgr.Eric

shayaanv

22 de may. de 2010

Fantastic sales guys and phenomenal service. I bought a used Toyota Rav4 from the Mazda dealership and they not only gave me a good deal but also worked with me by servicing my brakes for free. The quality of service is excellent. It is a pleasure to be listened to finally :-D.

jkymor

21 de may. de 2010

I was greeted pleasantly, shown the cars I wanted to see and given time to make up my mind. Every one I met was friendly. I drove several models before deciding on the car I purchased. The processing of the paperwork went smoothly and no running back and forth about the price. My salesman, Chuck Lytle, was helpful in explaining all the new features and making sure I was happy with the car.

Kanoa07

19 de may. de 2010

This is my second vehicle from HB Mazda ( I purchased the 2010 Mazda3 GT with Bose/Moonroof Pkg. and Tech Pkg. in Gunmetal Blue Mica )and will now consider myself a loyal customer no question. Fadi met with me for our appt. as scheduled and was top notch from start to finish. I was comfortable the entire test drive, application completion, finance paperwork ( Thanks Francisco!!) and drive off. Fadi and Francisco are both 2010 Mazda3 owners, so this showed me how great this car is and it's wonderful to see employees stand behind and value their own company product. Fadi made me comfortable and made sure I was aware of where he was at all times in the process to complete my purchase. The color choice I really wanted was not available with the options requested but he triple checked for me anyway and I am very happy with my second choice stated above. He drove to Tustin Mazda to pick up the car then spent the time to guide me through the operation of the car as well as the options I purchased ( Moonroof, Navigation and Bluetooth). I definitely took the long way home and enjoyed driving my M3!! I am mot at all disappointed and look forward to visiting HB Mazda for my first oil change. Fadi is a definite asset and true representation of the Mazda company. I highly recommend a visit and test drive where there will be no pressure and you are made to feel like one of the family the entire process. Thank you Fadi and HB Mazda! ZMZM4FR :)

Halsinger

10 de may. de 2010

An internet quote was requested and an email quote was received very quickly. The out-the-door price was $1500 dollars lower than the next best price.The salesman drove nearly 100 miles to save me from having to use public transportation which would have taken 5 1/2 hours.Everything was handled extremely competently and thorougly. The salesman was a delight to work with.

dputter

24 de nov. de 2009

This is the only car dealer or service department I will every use to service my vehicles, or to buy a vehicle from. From the management staff, to the service and sales staff, I have never seen such professionalism, and courtesy. I even bring all my vehicles to them for service, and when it comes time to trade one in, I will go to them as well. It's a true pleasure to do business with them!

donoldis

7 de nov. de 2009

You are fortunate to have Billy-Bob Nicol as one of your salesmen. Im 85 years old and a retired Air Force pilot I have purchased dozens of new and used cars since 1940. Bill was one of the best car salesmen that I have ever had the pleasure of meeting.On October 21, I had no intention of actually purchasing a car. I planned on stopping to check out prices and brands with several local car dealers. My son Daniel who works t Mazda corporate headquarters in Irvine asked me to stop at the mazda dealer on Beach blvd. in Huntington Beach; so as a courtesy to him, I did.Bill, your salesman, showed me several new and used Mazdas and convinced me to test drive a 2009 Mazda 6 with only 8600 miles on it. I still had no intention of buying a car that day, but I was so impressed with the car that I made an offer on ityou know the rest. Bill was such a polite, humble and easy-going person that he made me feel that I was working with a very honest, sincere salesman. I felt like were old friends, and I had just met him.

sarverlk

31 de oct. de 2009

Overall our experience (myself and my husband) was very positive. We worked with Tony, who we found to be a friendly, knowledgeable and efficient sales person. He was very honest and straightforward with us which we really appreciated. The process was smooth and we didn't feel the typical pressure we are used to feeling when purchasing a car. We both felt this dealership made buying a car a pleasant experience and we would definitely recommend meeting with Tony as a salesperson. The only slightly negative part of the experience was that it took a little while for them to find a sales person who could meet with us (we walked in on a saturday so it was pretty busy), but the wait at the start was definitely worth it.Highly recommend!!

ibsurfgirl

30 de oct. de 2009

I was very surprised at how easy HB Madza made my car buying experience. I was fortunate enough to be able to strike a deal that I was satified with over the phone via internet sales. When I went into the dealership, the vibe there was great. I didn't feel like a fish in a shark tank as I had with other dealers. Both Joe and Don were great, and they were both very helpful with anything that I needed. I ordered some accessories for my vehicle as well. They had them shipped next ground as soon as they arrived because I needed them quickly, as we were going on a trip. I think that HB Mazda would do anything and everything that can to give any potential customer exactly what they want, for what they want. Thanks guys!

sarahswen

27 de oct. de 2009

After lengthy homework on the perfect car I wanted I walked into the HB Mazda and sat down with Tony Benjamin who treated me with kindness and respect throughout the whole experience. This was my first purchase of a new vehicle after owning my first car for 10 years. So, I was on my own and very nervous. Don Osburne in internet sales was involved in this car buying experience as well and he was a true angel. Just the kind of man you want to go to when buying a car. I am so thankful to have found these two men, and will always remember them for the next 10 years of ownership of my new 2010 Mazda CX9!! I love it!John Patterson, the owner, really does provide the car buying experience to be a pleasant and memoriable one. He runs that dealership better than I have ever seen. It's the old school "mom and pop" kind of establishment. If you want a Mazda, head to HB. You WONT be sorry! Thank You Tony and DOn!!!!!!

Paraquat47

22 de oct. de 2009

I was having trouble figuring out what kind of car I wanted and went to a number of dealerships, but couldn't find a car that wasn't as big as my other car. I decided to stop at Huntington Beach Mazda and see if I could afford a Mazda of some sort. I had a Mazda RX-7 and I loved that car. I put over 180,000 miles on it before giving it away to a charity organization. I purchased a Hyundai Sonata which was also a good car and drove that for 187,000 miles. I wanted a smaller car with some get up and go. I found a smaller Mazda M3 and test drove it and I loved the tight steering and the get up and go. The guys were so friendly and helpful. I decided that was the car I wanted but the color wasn't what I wanted. So, I told them the color and sure enough they had one at one of their other dealerships and we started working on the paperwork. Dan Hardin is the greatest. He helped me figure out everything for me to be able to buy my car. All of the guys there were so helpful and I felt like I was with friends and not just someone who was trying to make a sale. It was the easiest time I think I have ever had buying a new car. Thanx so much for all your help and for getting the color I wanted. I love this car. You guys are the greatest!

Rachbal30

20 de oct. de 2009

Best time ever purchasing a car. Tony was so friendly, I felt at home. Everyone in the dealership was very friendly also. I felt like I was shown the red carpet immediatly when I got there. I feel like I can call at anytime and get actual help and not the run around. I recommend this dealership to anyone looking to buy a new a car.

gates5861

18 de oct. de 2009

With my wife's Denali coming off lease next month we thought we would test drive a few cars this weekend to see what was available. We had done our internet homework and had narrowed it down to three vehicles...Honda Pilot, Chevy Traverse, and Mazda CX-9. After visiting the first two dealerships it was refreshing to walk onto the lot at HB Mazda and have Tony come out to meet us and explain the various CX-9's they had on the lot. he was very knowlegable about the vehicles, answered our questions, understood that we were window shopping and felt grateful that we were there instead of thinking that he had no chance at a sale. Before we left the dealership he introduced us to his manager who was very nice to talk to as well. Not once did they suggest we sit down and "talk numbers". We left the dealership Saturday feeling very positive about the entire experience and knew that when we were ready to purchase the Mazda, this was where we were going.After discussing it on Saturday night we decided to sit down with Tony and HB Mazda and talk about pricing. On Sunday I drove back to HB Mazda and met with Tony to talk price. They were very open to negotiating a deal that worked best for us. Happily we closed the deal and within two hours I was driving off with a 2008 CX-9 Grand Touring vehicle! Thanks to all the people at HB Mazda for making this happen. We will gladly recommend you to our friends and when we are ready for our next vehicle we know where we will be stopping off first!

tboulang

14 de oct. de 2009

From the moment we met our sales guy Fadi Joubran, our experience at the HB Mazda Dealership was excellent. He was knowledgeable and professional (and not pushy). The car was for our son, and Fadi spent time with him to show him options with new and used vehicles. When we made our decision, his communication by email and phone was excellent. He introduced us to his sales manager and we were able to set everything up by email and phone. On the day we purchased, he went through everything with us and turned us over to the finance manager. There were no surprises, it went quickly and we got a great deal. I do a lot of research before buying a vehicle, because I dread the whole negotiating experience - I know what I want, and what is a fair price for me to pay. There were no hardball tactics at this dealership. The employees mentioned the owner, Mr. Patterson, and the "feel" he wanted at the dealership... and it shows. It was the easiest car buying experience we've had, and they have earned a new customer.

krisvan

6 de oct. de 2009

We were looking for a used Mazda 6 for our daughter in the inland empire and we didn't have much luck. We were visiting family in Fountain Valley and decided to stop by and see what was available at Huntingotn Beach Mazda. We were greeted by Chuck L. and he immediately began to ask us questions to find us just the right vehicle for our needs. The car was perfect. The price was alittle more than we wanted to spend but the condition of the car was excellent so we decided to buy the car. The buying process was quick and easy. The dealership was nice and professional and we felt like they were honest with us. We had been to other dealerships and the sales people were pushy and just seemed to tell us anything to get the sale. I would recommend this dealership to anyone looking for a great car. This is our 2nd Mazda and they are really nice cars.

zoommom

5 de oct. de 2009

We bought both our cars from HB mazda! Dan H., was very nice and friendly. I found a car at the Tustin dealership and he was nice enough to have it brought over to HB which made it alot more convienent for us. We are very happy w/ our purchase.When completing the paperwork, I didn't really care for the attitude of the finance guy talking to us about the extended warranty,etc...and he seemed burdensome when we noticed the price was not correct on the form and he had to reprint it over. But knowing that we were in a rush, he was quick to get the paperwork done.

Bruce Putnam

2 de oct. de 2009

All encounters were positive. Email and phone contacts were prompt and provided requested and well-related information. All personnel at the dealership were friendly and helpful. They were forthright with pricing and resourceful in finding the car with the trim level and color we wanted, as well as in pursuing top notch financing for us. The staff was knowledgeable about many cars -- not just the one we were buying. We were impressed with the cooperative team like atmosphere among the employees. We are confident that our visits for service and maintenance will go just as well.

Miata Girl

2 de oct. de 2009

If you are in the market for a Mazda you should definitely check out this dealership. The sales guys are super friendly, very knowledgeable about the cars, and there is NO PRESSURE!!! I was dreading new car shopping because I hate the haggle factor! These guys actually made my car buying experience a pleasure! The building is nice but the cars are NICER! I bought a 2010 Miata and I love it!!! I can't wait to bring it in for service and take advantage of the Wahoo Fish Tacos on Saturdays!

rsblustein

29 de sep. de 2009

Our salesman, Bill Nicol, was pleasant, friendly, and did not pressure us to be a car. The used car manager was very friendly and helpful as well, and Bill drove the car 126 miles to deliver it at our home. Neither of them was thoroughly knowledgeable about our particular car, since it is a Porsche and they are a Mazda dealership. But Bill showed me the ratings on Consumer Reports versus others cars of it's type, and he was honest about what he did and did not know.

OFM

26 de sep. de 2009

This is the second time I purchased a Mazda from this location. I got a better deal then other places I researched. They were willing to negotiate. It has been my experience that they have a wide variety of vehicles to choose from. They don't try to sell you what you don't want.

cdomene

22 de sep. de 2009

Hi, going to Huntington Beach Mazda to buy a new MX-5 this last weekend was the best experience at a dealership my wife and I have ever had.All the price negotiations were done via e-mail, honestly and without the games that car salesmen enjoy playing while they make you wait at the show room (it got an incredible deal !!).My wife and I arrived at 4:30 p.m. on a Friday and she was driving the car out the lot by 7:15 p.m. with one huge smile, the car was perfect and exactly the one one she wanted.My contact at the dealership was Joe Balisalisa and I could not thank him enough (now) for the experience, I dislike buying new cars just for the B.S. that some of this guy throw at you thinking that you are some kind of moron.I will recommend Huntington Beach MAZDA to all my friends ...Carlos D.

jonchan

21 de sep. de 2009

It was great working with Joe Balisalisa. He was straightforward and very professional. He did not make any promises that he could not keep. He was very quick with correspondence both in email and in returning my calls if he was not immediately available. The transaction was efficient and thorough. He was never in a rush and was always ready to listen and answer any questions we had. He took great care of us.The dealership was well stocked and was one of the few that carried the exact trim and model I was looking for. Even though they did not have the color I wanted, they found it and brought it to the dealership exactly when they promised.I could not have been happier with my transaction there and I love the new car.

brainpages

21 de sep. de 2009

I came into Huntington Beach Mazda after having my previous car totalled in an accident. The instant I walked in the door I was greeted by the owner with a friendly handshake. He introduced me to Brian who was very thorough and thoughtful in the cars he selected. He asked me pertinent questions and didn't beat around the bush. We test drove a newer model of the Mazda 6. On the test drive Brian was personable and fun, he answered every question and talked me through the dynamics of the car. I decided it was too big, but I spotted the car that I had in my mind, the right color and all across the lot! We took it for a spin and I was immediately in love! I had already decided to buy it, but just to be sure Brian had me drive the same car in a newer model to have some comparison. I didn't ever feel pressured, I just felt like I was receiving great customer service. He did all he could to make me feel included in the process, and talked me through the paperwork. I left feeling extremely excited and had an amazing experience, to this day I love my car!

enzo5

18 de abr. de 2008

After my car was totaled in an accident, I was in the market for a very specific and hard to find CX9. Huntington Beach Mazda located the car for me in Northern California. Although it took about a week to get it, they arranged the shipping, and gave me a loaner car in the meantime. Two other dealers had told me that I would have to place an order, and could expect a wait of up to two months. (They then tried to "switch" me to an in stock model) Since I got my car, I have had several follow-up contacts from my salesman, the sales manager, and even the general manager. FIVE STAR service. (I also enjoy the free car washes)