Bob 81172

28 de jul. de 2016

My experience was to be swarmed by sales people as I walk through the door. Not here. I was able to walk around and felt the ambiance of the dealership. Then Ed approached me, we had a pleasant conversation about what I wanted and what was available. 2.5 hours later, I was driving home in a new Buick.

Monica

1 de jul. de 2015

I had a bit of an unusual purchase experience in that I basically bought the car over the phone and took delivery the next day. I was going through a problematic buy with a different dealer and was at the point where I simply didn't want to buy from that dealer. So on a Monday evening I called Martens and spoke with the sales manager and finance manger about a specific car. They were both friendly and helpful and went out of their way to reassure me but made sure not to pressure me into a purchase. At one point the sales manager even said, "But you don't want to be rushed, do you?" And I didn't, but his recognition of that pretty much sealed the deal for me. I had made up my mind within a few hours of that phone call. The next morning I called and set everything up and took delivery the next day. Because I live about an hour from Leavenworth most of what I needed was taken care of over the phone, from the financing to getting a front license plate bracket on the car. It was the easiest car-buying experience I could have imagined. Tony made sure the car was ready to go. Cory is a great finance manager and answered every question I had. Roger helped me get the car set up and ready to go. I would recommend this dealership to anyone looking for a not just a good price on a vehicle, but for a great, stress-free purchase.

rmypointofview

14 de may. de 2015

Henry Martens really pulled a rabbit out of the hat for me. Great customer service, and they genuinely want to earn your business. I will be a repeat customer.

bobbyboyd4752

18 de ago. de 2013

What a wonderful experience! From the very moment walking into Henry Martens Chevrolet, to taking delivery of my new 2013 Silverado. I had some concerns about financing. Several years ago my life went into a tailspin and I created several problems for myself. After explaining my situation to Tyler Hill, (my salesman and the nicest salesman I have ever met) he took me at once to the best financial consultative I have ever done business with, Cory Meyer. I explained everything to Cory, within 30 minutes I was approved and waiting on my delivery. Truly unbelievable! Roger Holle, the delivery manager, spent over an hour explaining how all the options on my beautiful truck worked. I would like to mention I know something about the car business. Over 20 years ago I was the General Sales Manager for a very large dealership in Kansas City, Mo. Of course I have been out of the business since then, but I have never seen such a nice and knowledgeable team as Henry Martens Chevrolet. My advice to you is this. If you live within 100 miles of Leavenworth, give this team a try. You will be glad you did. I guarantee it! A very satisfied customer. Bobby Boyd