Pumpkin

17 de oct. de 2016

I had great experience at Goudy Honda. They were helpful, patient, and knowledgeable. They did not push for a sale. I would definitely recommend Goudy Honda to family and friends.

Pleased Pilot Purchaser from Pasadena

17 de oct. de 2016

Goudy's selection was the best I found in So Cal with all my research. Our salesman, Allen, was very fair and his sales consultant, Javier, was polite, repectful, patient and thorough. He followed up regularly, including after our purchase, and explained all details of the car to my wife until she felt 100% comfortable driving off the lot.

Carman323

10 de oct. de 2016

Great Delership... really worked with me!!! Karl the salesman was down to earth all around great guy!! Went in expectation not to purchase a new car but decided tooo... we have purchased multiple cars with Goudy and have always helped me!

ramil08

9 de oct. de 2016

Excellent service! The salesperson was very helpful and professional. I will recommend the dealership to friends and family. And i will come back to this dealership for my next purchase.

Djm007

9 de oct. de 2016

Sam W. was very helpful and would like to work with him again. 5 stars well deserve and for sure I will be returning and asking for Sam.

Slynch

6 de oct. de 2016

Everyone should go see Uncle Sam at Goudy because he was the best sales person we met. Super friendly, caring and easy to work with. Everyone at other dealerships we met weren't nearly as awesome.

Abel23

4 de oct. de 2016

Alfonso went beyond to help me on my lease today. I would definitely recommend Goudy Honda to everyone. My experience was amazing. I really needed a car and the team did everything to help me with my purchase.

Egarcia

2 de oct. de 2016

i was a first time buyer and yesterday I made my first purchase. After days of browsing and searching dealerships, I found a car I was really interested in. Two days prior to purchasing my used car, I stopped by the dealership to check out a car that I saw online. I feared that the car might have been sold or had a defect. As I browsed through the used car lot I was approached by a man named Rico. He is amazing, and ultimate the reason why I came back. His approach was completely different than salesman at different dealers. He made it clear that his intentions were to assist you in any way you needed, which was refreshing. Many dealerships have that, annoying overwhelming, Shove it down your throat, I'm trying to make a sale, approach. He found the car for me, we took it for a spin. He was welcoming and worked with my budget. I went with no intentions of buying that day but planned on returning with my cosigner. he informed me of all the information I needed to make the purchase. I returned two days later and bought the car. The process was quick. I would definitely recommend goudy Honda to anyone. *side note* One of the great things this dealership has as far as customer service is eliminating commission for employees and paying them hourly. This ensures that employees sell the best car fit for a customers needs. Commission causes sales persons to sell the most expensive product because the employee will get a cut.

Lzhou

29 de sep. de 2016

I had a wonderful experience here. Salesmen Denny Lui was excellent and patient. Very happy with my purchase here. I would defenetity recommend this dealership

Colocho1826

28 de sep. de 2016

I have bought cars from different places before but my expierence at goudy Honda was like no other 1. They were so nice and friendly truly made me feel at home.2 I was in an out of theee within 3 hrs that has never happened I've always been stuck at the dealers for 6 hrs or more and 3 the helped me get the best deal posssible I would definitely buy another car from Alfonso and his team and also recommend anyone who is reading this and my family and friends to come check them out

Debonair

27 de sep. de 2016

nice dealer, heeven give me an extra new car key?car works pretty smooth. Everything is great. It is a nice place for me to get my first car.

Michyygirl

26 de sep. de 2016

Michael was very friendly he knew a lot about the cars and the features on it. He answered all the questions and was very helpful!!!

Johnnyallstate

25 de sep. de 2016

Great place, friendly attentive customer service. I've worked with Michael Avila and never been happier with my car purchases. Yes, more then 1. I have purchased 4 cars here at Goudy in the last 3 years, looks like I'm ready for a new car. Michael Avila is the last honest cars salesman. Thanks Goudy for having Mike on board.

Accord2015

25 de sep. de 2016

The sales person is very patients. He is very detail to explain the function of the car to me and what kind services after sales provide

Rose123456789

24 de sep. de 2016

Our sales man was very nice . He worked with us and was able to negotiate. Was super friendly and made sure we got a good deal.

SareyV

24 de sep. de 2016

Michael Avila helped me get a great deal. He walked me through the whole proccess and did an amazing job. I will always recomend him! Thank you!!

Usballer23

23 de sep. de 2016

Nice sales people. There was No pressure or people hounding you once you walk in. I Actually felt free to look and do my own research.

JustinL

23 de sep. de 2016

Denny guild us to our vehecle of interest and answered our questions patiently and professionally. He is very friendly and knowledgable on all Honda models.

Ferntoast

22 de sep. de 2016

Goudy earned a 5 star rating thanks to Miguel who was an easy going and friendly salesman. He tried his best to get us in and out the door fast and understood what I wanted in a vehicle.

Jojo

22 de sep. de 2016

Went to a couple of other places and Goudy sales team was the best honest and straight forward. I will be back in a couple of months to purchase another new car thanks guys.

Bologna1

21 de sep. de 2016

I couldn't believe the incredible service I recived. I felt as if I was in and out of the dealership. I received excellent customer services and the gentleman who helped me was ver cuurdious.

Abz

20 de sep. de 2016

exceeds expectations in the role of a sales associate and adapts to change easily, works well under pressure with a positive attitude and is detail-oriented

Let's make a deal 13

20 de sep. de 2016

Everybody from the sales person on the floor to the the fleet managers behind the desk, they all know there vehicles.and are very well trained !

Noemy912

20 de sep. de 2016

My family and I have been customers of Goudy Honda since 2012. I was the 1st one to purchase my vehicle and have been referring other family members and every time we get great feedback. Tina is our sales girl she's great at getting you what you want and direct with what you can afford. Thank you soooo much Goudy Honda

Gus M.

19 de sep. de 2016

I came in to lease a vehicle and met with Tina,.. I can seriously say she is the best! Hands down the friendliest, nicest, and most knowledgeable sales person I've meet!, it was a super easy process! Tina has a no pressure approach, she showed my wife and I all our opinions and we made the best decision for us!, she is truly awesome!!, I have and will continue to highly recommend Tina to anyone who is in the market for a new Honda!,

LHL234

19 de sep. de 2016

This dealership is very good for a first time buyer. They were very nice to me. They had prices on the cars along with carfax reports. I went to another Honda dealer and I asked for the price because they did not have them posted. The other dealership refused to give me a price unless I told them my tax returns. Needless to say I never went back there. Goudy Honda on Main street was filled with great and friendly people. They made sure I understood the price breakdown and tried their best to work in my budget. Overall I was extremely happy with my car and did not feel cheated. I would recommend this dealership to anyone looking to buy a car.

cidlc1

17 de sep. de 2016

I went in by recommendation and i absolutely loved my experiense. Everyone was so helpful and friendly. Ricky was the sales person who helped me out get my dream car. He was very friendly and really is there to help you out. I do recommend you ask for him when you are ready to buy your car.

JoyNic2016

17 de sep. de 2016

First time buyer. Parkson Hua and Dave Chu are friendly, helpful, explaining clearly of the vehicle and explaining financing best salesman definitely recommended. Test driving the car was great.

George123

17 de sep. de 2016

John Tran was very friendly and professional. It was a very good experience. I would recommend him highly. Thank you john tran it was s very good experience.

Mr Mena great time at Goudy Honda

11 de sep. de 2016

I felt very comfortable no pressure to buy my new car I wasn't sure I would qualify for a new car loan jessica and Tito made me feel positive about qualifying and sure enough I did and I am very happy. Thank you so much Jessixa Tito and most of all Goudy Honda Sincerely Roberto Mena Jr

mnguyen2977

5 de sep. de 2016

The Honda guys, Parkson Hua and David Chu, was very helpful. Parkson really know the product and explained to us in detail about the differences about each vehicles. He was very patient and knowledgeable. David Chu was very helping us getting the deal that we wanted. Overall, they both were great in helping us getting the right vehicle with the right price. Thank you both!!!!

VaneGo

5 de sep. de 2016

Most of us fear/dread visiting a car dealership because of experience or stereotypes, but this dealership has proven otherwise. I didn't encounter the typical sales person. The transaction was smooth, reasonable, considerate and positive. Customer service was A plus. Javier Villagomez was definitely the exception and I recommend him to all car shoppers!

Exicited

4 de sep. de 2016

This is the dealership you should go to first if you ever needed a car. David Chu and Parkson Hua was the guys that help my sister purchased her new car. They are very knowledgeable and very helpful. They are willing to work with you to get what you want. Thank you David and Parkson!!! My sister happily drove home with her car on that day!!! That's all it matter.

Holliew

4 de sep. de 2016

David Chu was a great internet salesman! He was really professional and patient. I appreciated that he also spoke Cantonese. I would highly recommend him.

Davedeeone

2 de sep. de 2016

Jessica made us feel very welcomed the moment we walked into the dealership, answered every question with a very positive and confident attitude would highly recommend her to a friend

Luis1120

31 de ago. de 2016

Very friendly people got me a good deal.. Definitely would recommend family and friends to this dealership.. I like that there was sports playing on the tv's in the show room

Eddy P

30 de ago. de 2016

Last Saturday after having breakfast with my girlfriend we decided to go looked at cars.I had a Mercedes E350 that I wanted to sell on my own to get more money out of it because you know the dealers don't give you so much for your trade-in.It was between CR-V touring and the RAV4 Limited,So I decided to go to Cloudy Honda since there's also a Toyota dealership right across the street so can check both SUVs out.We walked in and was greeted by Stephanie (sale person) she was very personable,she was very knowledgeable with the CR-V questions I had about it, we took it for a test drive and I loved it but wanted to compare the RAV4 to it.Before I when to the Toyota dealership across the street Stephanie brought out the big boss Alan, he's a very personable and wanted to make a deal right then and there(of course). He asked me how much I wanted for the Mercedes,I gave him the price I wanted an he came very close to it (I was shocked).I told him I wanted to go see the RAV4 across the street to compare it, he was so sure of himself that I would come back so he said sure go head.We went across the street to the Toyota dealership, about questions about it and test drove it,let me tell you something about my experience at that Toyota dealership it wasn't good at all!The salesman that approach me barely spoke English which I have no problem with but he really didn't have any knowledge about the SUVs, I would ask him about the different models an his response was it's all the same but just a little bit different... I looked at my girlfriend and is smile at her.So guess what we did walk?..walked right across the street back to Cloudy Honda an Alan and Stephanie had a big smile on their face because I think he knew what I went through over there.lolSo we worked out a price and I bought the car plus they offered me 1.9% for 60 months or .9% for 72 months because I have good credit.All the cars/trucks that I owned before was Toyotas...until now!I am very happy about my purchase here at Goudy Honda.If anybody is looking to buy a car I highly recommend it.Have Stephanie Villages and Alan Lee help you..they are great people!I was not paid to write this post!!!This is my opinion!!!

Lmarez

28 de ago. de 2016

This is the best car dealership I have ever been to and James did a excellent job helping me love my new 2017 Honda Accord

MWTA

26 de ago. de 2016

We ce to Goudy Honda to buy a used Accord. Everything seemed ok at first. But then the games began. They offered us "better" financing than my bank. Expect the total on their loan was thousands more. Then we went for a test drive amd the battery was dead. I brought this up and they assured me the batterywas perfect and the light had been left on. These people are criminals. We ended up stranded in the middle of the night with a dead battery. They promosed a $100 gas card amd to pay for the battery. It never happened. Only co.e here if you want to deal.with complete crooks.

byrony

20 de ago. de 2016

Michael was extremely helpful and knowledgeable of everything I asked pertaining to the vehicle in mind. He made me feel in good hands and that I was getting the best option available . I will truly recommend this dealership to everyone I know.

Lizzy16

20 de ago. de 2016

Best car brand so far! Accomodating staff and helpful & efficient agent! i love the quick service too. There are wide arrays of models and colors also. Definitely not my last honda.

junglejim

19 de ago. de 2016

john was very amiable, professional in all facets of the sales. he clearly showed me all working parts of the car and how to use them.

jacks16

18 de ago. de 2016

I loved the service that Goudy Honda, Alhambra CA gave. Especially Michael Avina he was very patient and thorough and was very kinda definitely recommend going to Honda with Michael 10 stars hands down.

ethanlovesKK

18 de ago. de 2016

I've been there twice. Both time the sales associate Kristen had never disappointed me. Great selection of inventory. Kristen was really patient with my indecisive persoanlity. I mean it's not buying a pair of shoes it does take time to look. She was really nice and patient at all time. She does follow up as well. Didn't ditch me just because my first visit took a long time and didn't end up buying anything. It did took a while to negotiate the price though thanks to the financial team it was a great deal. Eventually after comparing the prices and models around the area. I went back and got a nice New Car from Kristen. It was a great experience shopping with Goudy and Kristen. i would definately recommend this dealership to my friends and family if they are searching for Honda.

Yachttravels

18 de ago. de 2016

It was such a pleasant experience dealing with our salesperson, Tina Joyia. She had been our go-to person whenever I need to get a new Honda ( 4 so far since 2011 ). It went so casually and smoothly, but also fast and efficient without the "pressured sales tactic" you typically encounter when buying a car. She was upfront with everything and gave me the best offer possible without the need to haggle. She is a trustworthy and honest car salesperson, who has a high standard in customer service.

Wolf1994

15 de ago. de 2016

Met with a nice young man named Angel. He took care of all our needs - answered all our questions and i ended up buy a beautiful Honda Accord Sport limited edition

Cecilia1954

11 de ago. de 2016

Sam w. Was very nice excelent service and gave me a good price Will recomend tejia dealership very nice enviroment leaving with a smile on my face

Jas1436

11 de ago. de 2016

Carl and Pete helped me out today and they were amazing. They didn't pressure me like other car sales person would. They had everything in order and oranginzed make sure that they were going to help me in any way. All the cars were set up nice and were clean. They talked me through each step and insured that they will do there best to help me. I will definitely recommend this place to others. I love it!

Mycar

10 de ago. de 2016

Sherri and Rico were very helpful and made the experience excellent! I would buy another car from Goudy Honda. Receive helpful information about car from Rico, he really explain the vehicle to me.

SmoothDriving

6 de ago. de 2016

It was a very good car buying experience at Goudy Honda. I was helped by Sam W., who was very friendly, professional and patient throughout the process. David was very helpful as well. Thank you Sam and David!

Carlos Najera

1 de ago. de 2016

Going to Goudy Honda for many years, I have been helped mostly by Alfonso Cabral. Al is very helpful with the many questions I have and goes above and beyond with what I need. I'm impressed with the excellent service he gives and with the attitude he has when working with us.

HondaDriver23

31 de jul. de 2016

Fast and efficient sale. It took a total of 3 hours for everything! Got the car we wanted for a decent price. Thank you Johnny Lau.

Purple

31 de jul. de 2016

It's my first time leasing a car at Goudy Honda, I'm impress with the excellent service I received from Karl, definitely will recommend this dealership and sales to anyone I know who's looking for a Honda.

D&L

30 de jul. de 2016

I was verypleased with the honest and straightforward attitude of John Tran, he was most helpful in our visit. He is why we were here. We were very pleased with the service in all aspects of our visit. Thank you very much. David and Loan Mead

Rsetsuda

29 de jul. de 2016

A very helpful salesperson, Al Cabral, a good selection of cars and experienced finance department got me through the car buying experience in just a few hours.

Coco21

29 de jul. de 2016

My first car buying experience is with Mike Avila and I couldn't be more greatful. Made my whole car buying experience a dream come true. Great knowledge and great prices. Anytime I have a problem, I still go to mike Avila. Next car I'm purchasing, he is definitely my go to.

Dodgers24

29 de jul. de 2016

Jessica Saucedo was a great help on my visit. She was able to answer all the questions I had. She was very friendly and I felt welcomed more than I usually would.

Tony123

28 de jul. de 2016

The sales person who helped which was mr. Ricardo Gallegos was extremely helpful. He answered all of my questions quickly and he was very knowledgeable.

Ellie123

27 de jul. de 2016

I recently purchased a car here and Michael Avila was great! Very knowledgeable and kind. He made my first big purchase easy and quick. I will definitely recommend this dealership and him as well.

Perla950

27 de jul. de 2016

Was a great experience overall. Salesperson Jessica helped me, she had great knowledge of the cars and deals. Answered all my questions quick and effectively and got me the car I wanted at a great price. I left the dealership confident I got a great deal. If you go to Goidy Honda, ask for Jessica

Rramirez951

27 de jul. de 2016

Went to Goudy Honda in the city of Alhambra to buy a new car and was pleased and greeted by professionalism. The employe was very consistent in guiding me through all needed information and questions I had. Great hospitality and salesmanship!

aavila6

27 de jul. de 2016

Goudy Honda provided me with excellent service and was able provide me with many options. Overall, its an excellent Honda sales department and I would recommend highly recommend it.

Elevate

26 de jul. de 2016

We went for 1 car and ended up buying 2 thanks jerry now we are very happy and will recommend Gouda to my friends and family

C.R

25 de jul. de 2016

Gave me all the information I needed and was knowledgeable on cars. She answered all the questions I had. She was very lovely and friendly but most important she was honest on recommendations.That's hard to come by!

Rareone31

24 de jul. de 2016

My 3rd time purchasing a vehicle. Always a good and satisfying experience. good inventory new and use to choose from. Looking forward to another purchase in the future.

Lovelyylucy

24 de jul. de 2016

I had an amazing experience purchasing a car with Karl. He was friendly and gave me a really good deal. The process was long but he was the friendliest person there and answered any questions I asked. I will recommend all my friends and family to him.

DaleB

23 de jul. de 2016

After becoming significantly irratated with the typical games sales staff use to separate you from your hard earned cash, while attempting to strike a deal at a dealership in Pasadena, in frustration my wife was on the phone talking with the internet sales rep at Goudy Honda. We set an appointment for the next day with David Chu, who was very sympathetic to our plight and promised he could make us happy. I am very pleased to say the entire staff we encountered were very friendly and professional. David immediately set to the task of explaining everything related to the vehicles form and functions, took us on a test drive and upon returning, working the deal. There were no games, everything was explained and when he presented the offer, we were very pleasantly surprised that the offer was better than we had hoped for. Without haggling. We struck the deal and were sent to the finance department speaking with Michael Nyguen. We completed our paperwork and enjoyed our time with Mr. Nyguen. He made this tedious part enjoyable. I am very pleased to recommend Goudy Honda as the dealership to seek out very fair pricing and quality of service when you are ready to move into your next car. As for the car, I could not be happier. It is solid, comfortable and a pleasure to own and operate. Thank you Goudy Honda for a great experience. Dale Bailey

Welcome1

23 de jul. de 2016

Mike from the online department is very knowledgable and friendly. He helped me with my purchase. Highly recommended. I would definitely purchase another vehicle from them!

Delcid, Salvador23

23 de jul. de 2016

The whole team was very helpful and professianal with the process. Alfonso had everything ready and made it a smooth sale. I have recommended Goudy to friends.

penate94

23 de jul. de 2016

Everyone was really helpful and patient with taking time to answer my questions. Very happy with my purchase and recommend will this dealership to everyone

Rommy123

23 de jul. de 2016

Excellent and friendly service from the salesman. Helping me a lot of my time, I got brand new car what me and my family looking... Thanks Jeffrey

Txyama

22 de jul. de 2016

The staff at Goudy Honda Alhambra not only meet my expectations but went the extra mile to make sure I was 100% satisfied with my new car purchase.

Tomboi1978

22 de jul. de 2016

This is the only dealer that did not try to bait and switch me out of the 20 or so that I contacted when looking for my new car. Once I arrived I had a very weird situation regarding my trade-in and they were able to work with me to get all of the proper paperwork done when other dealers may have just not bothered. Even though I live in Long Beach I would not has it take to drive out to Alhambra again for my next purchase. I would not has a Tate to drive out to Alhambra again for my next purchase.

Skylaraguilera

22 de jul. de 2016

I walked in to the dealership wanting to purchase a car, and immediately I was helped by Mike. He presented Great customer service and made me feel very comfortable through out the whole process and helped me understand everything about the car. He was very patient.

Marly13

22 de jul. de 2016

My First time buying a Honda was the Best decision ever!And purchasing it at Goudy was a Great experience my Sales Rep was Michael Avila and any question or concern i had he was able to answer. Thank you Goudy Honda ! *Marlene padilla

Honda6042

21 de jul. de 2016

I was so impressed by the sales man who assisted me during the time i am deciding for the vehicle brand (honda civic 2016) that i am buying.

henry

21 de jul. de 2016

The sales person I worked with was excellent in both personality and knowledge. It made my experience buying a new car very pleasant. He is very patient and helpful.

Brianna

21 de jul. de 2016

I have given the rate I have because Goudy Honda has amazing customer service, I've had no problems at all with them through out the years. They always make it possible to help me in what I need with my vehicle. I'm very thankful for all the help they have provided me with.

Jags

21 de jul. de 2016

My Honda Accord CPO purchase was made it easy by the sales executive named Alfonso and Manager Tito.The price negotation and settlement worked well.

SSANCHEZ

21 de jul. de 2016

Jerry was very helpful and attentive to all my needs. He answered all of the questions I had. I am very glad he was my salesman!

M&C

21 de jul. de 2016

We worked with Karl and had such a pleasant experience, we bought a second car from him just a few months later. We are due for another car soon and will return to Goudy Honda and deal with Karl for sure.

Dbgon_Castatyahoo.com

21 de jul. de 2016

I came in to get some answers on basic questions to my potential new lease. I spoke with Victor Guerrero who was straightforward, knowledgeable, funny. We took a quick test drive and the whole "no pressure" approach is really the only reason why I'll be back. Toyota was pushy, and Kia was... Well, it left me with a weird vibe.

Scarlett123

21 de jul. de 2016

Great customer service , Jessica Saucedo listen and pay attention to what the customer wants .she tries to work with you in any way that she can and what's best for the customer

Johnnyallstate

20 de jul. de 2016

Have bought 4 cars in the past 3 years and my experience has been great. I always work with Michael Avila, he take care of you and is up front honest. Next time you in the market for a new or used vehicle. Go see Mike at Goudy Honda. Thanks Mike and Goudy.

Oscar Echeverria

20 de jul. de 2016

We had a excellent customer service so friendly that you fell like VIP with all the person that help us to buy a car from them, we recommencement it to anyone to do business at Goudy Honda.

Francisca Echeverria

20 de jul. de 2016

The help and customer service was excellent, friendly and very professional. It was so exceptional that make you fill like VIP and we are so happy with the car we but from Goudy Honda and we like to recommend it to anyone.

Katey Tram

19 de jul. de 2016

The employees at Goudy Honda are extremely helpful, efficient, and friendly. I highly recommend purchasing your next Honda at Goudy on Main Street in Alhambra

greysi

19 de jul. de 2016

Great customer service. Would recommend to other people. Had problems with a used car i purchased there so returned it and bought a new honda. Although the value of used car i returned decreased a couple thousand dollars and i was not given full credit of defective car they sold me. for this reason i did not rate 5 stars.

Estela Hernandez

19 de jul. de 2016

Rico helped me figure out exactly what I wanted for my first car in an expeditious manner. He was able to answer all of my questions and made me feel very welcome and comfortable while at the dealership. I felt I received very honest help.

PleasedBuyer

19 de jul. de 2016

As soon as I walked in to the dealer I was greated by a very kind man willing to help with all the questions I had. Purchasing a car from the dealer for the first time I've heard can be a scary experience but with Jerry's assistance I felt like a friend was helping me out he was really polite and made me fell welcomed I would defiantly go back to this dealership and jerry for my second car

Mf917

19 de jul. de 2016

I had a great experience here goudy Honda excellent customer service friendly staff good deals and lots of cars to choose from great place to buy a car anytime

Jocelyne2335

18 de jul. de 2016

Stephanie Villegas was so nice and friendly when I arrived . Everyone was just so welcoming and Stephanie gave me great information about a particular Honda I was interested in!

allisonperu1

18 de jul. de 2016

Angel was very courteous and helpful. From the beginning to the end, Angel answered all of our questions. His customer services skills are outstanding. I highly recommend doing any services with Angel.

Alilopez613

18 de jul. de 2016

Goudy Honda has great salesman who are friendly and professional. I usually deal with Michael Avila because we feel comfortable with him and always is attentive to us. Great dealership overall!

Accord Owner :)

18 de jul. de 2016

This was my 3rd Honda Accord I have purchased at Goudy Honda, Jerry was very helpful at sales and knowledgeable about their vehicles. Thank you again.

Mcobra03

18 de jul. de 2016

Art Cheng and Michael Avila are the best!! I will purchase all my future Hondas at their dealership. They were very nice, and got me my vehicle the same day!

Precious76

18 de jul. de 2016

I've been a customer for 10 years at goody Honda. I've bought 8 cars from them and I have always had a great experience Micheal Avila and Art Cheng are super sweet and make me feel at home, always willing to help me out when I call and have questions.. Would highly recommend buying your next car here.

Cnechn

18 de jul. de 2016

Mike was very helpful with my new car! He was quick and his service was great. Everything went really great. I would recommend him to help you with any service.

mariobeingmario

18 de jul. de 2016

Every time I visit Goudy I always make sure to contact Mike because I know he will take care of me. Sometimes servicing isn't as quick as one would expect because Goudy can get busy at times but Mike always makes sure I'm attended to, not forgotten about and makes sure everything went well after I'm gone. I definitely wouldn't come here as often if it wasn't for him.Thanks Mike!

Dave

18 de jul. de 2016

Go see Michael Avila. He knew exactly what I was looking for and made it really easy to get into my new 2016 Honda Civic

Seanskk

18 de jul. de 2016

I've never thought buying a new car would be this easy and relax, especially for the first time buyer. Tina was helping me out through the whole process. Overall, I would definitely come back to this dealer, more to tina if I need another car.

all4you4

17 de jul. de 2016

They worked with me and we're very conciderate with my time ! So if your looking for a car go to Goudy honda and ask for David fern he will not disappoint .

Don2188

17 de jul. de 2016

Excellent service & friendiness salesman. Help me through all the paperwork process quick. I'm a satisfy customers which brought two new vehicle from Goudy Honda.

Pilot dude

12 de jun. de 2016

Just brought home an absolutely beautiful 2016 Pilot EX-L w/Navi and couldn't be any happier. Jeffrey S. was great. Very patient and a pleasure to work with. I would definitely buy from him again.

Mr Car buyer

9 de jun. de 2016

I have bought over 30 new cars in my life.i wanted to buy a Honda for my daughter, dealing with Mike Deville was the worst experience of my car buying life. A word of advice, don't do business with Goudy and Mike.

Min and John

3 de may. de 2016

My husband and I just leased a CR-V 2016 SE at Goudy Honda on the past weekend. We felt happy and comfortable to work with the sales, Dave, who is very professional and patient. Thank you, Dave! We are very satisfied with your service and the car too.

Dorothy of South Pasadena

18 de abr. de 2016

I arrived at 7:00 am which is when the site says it opens. 7th inline... ONE working at service desk. Overheard that person say 2 were not coming to work that day. Waited until 7:30 until that person came to me. I asked if there was a shuttle...was told yes BUT NO GUARANTEE THEY WOULD BE ABLE TO PICK ME UP WHEN MY CAR WAS READY.I only needed the B1 service...was told it would be an hour and 1/2. I opted to wait.....at 9:00 am went back to the service desk...was told I was called earlier....I said I heard no call and was told SOMETIMES the loud speaker does not work in all the waiting rooms. I then waited another 10 minutes for them to get my car. I LEFT GOUDY at 9:30 am....2& 1/2 hours after arrival. NEVER AGAIN WILL I USE GOUDY for car service.

Susie Music Lover

30 de mar. de 2016

My sales rep Jessica was excellent she knew her vehicles left to right top to bottom was very impressed. she was also very friendly and easy to talk to not pushy like sometimes some sales reps can get. She gave me all the information I inquired about for each vehicle that interest me and compared one to the other to make sure I got what I wanted. Jessica Saucedo was excellent I will definitely be referring my friends and family to Goudy Honda in Alhambra and I will make sure they ask for Jessica

Alison

4 de mar. de 2016

This is my first time purchasing a new car so everything was completely new to me. The guys at Goudy were very helpful and patient with my questions and hesitations. I actually didn't think I could purchase a Honda, so I was very close to go to Kia or Hyundai to get a cheaper car. I've always loved Hondas because of the quality of the car and its dependability. Dave & Parkson tried to work something out for me so I can get the car I wanted. Derek was one of the guys that helped us during our multiple visits to this Honda. He made sure we were helped right away and readily answered any questions we had. Parkson was the salesman that helped us with narrowing down which car I wanted and what to test drive. He was very knowledgeable and if there was anything he was unsure about, he made sure to find out right away. Parkson gave us some good advice, and not just to make the sale. He was honest and upfront about his recommendations. We test drove several cars and he was very patient with my endless questions. I actually called several times in between my visits because questions popped up. The salesman that we last dealt with was Dave. He was extremely friendly and understanding. I was really nervous during negotiations but he was very understanding. I was on the fence between financing and leasing the car. Dave explained both options to me and helped me understand what the 2 different options would mean down the road. We got a great deal and I walked away super happy! He even gave me a keychain! Super cute!

MurielMA

26 de feb. de 2016

Great experience, patience and efficiency of the sales team!

Eric Hui & Emily Lo

22 de feb. de 2016

My wife and I just purchased a new Honda Accord EX 2016 on 20th February. This was our first purchase from Goudy Honda and our experience at this dealer was amazing. Mr. Javier Villa (Sales Consultant) and Mr. Allen Lee (Sales Manager) are very friendly, helpful and professional. They did an excellent job in introducing the features of this model, especially the lane-watch camera. Javier explained many features about the car during the test drive. Allen and Javier answered our questions and concerns patiently, and made a final deal to us with a very good price. The processing of the final paper work was quick and smooth. Javier did call us next day after the purchase for following up to see if we have any questions about the new car. We would like to give a highly satisfied (of course, a five starts) on their service and definitely recommend Javier and Allen to other buyers. Thank you, Javier and Allen. (Special thanks to Mr. Jeffery Setiabudi and Miss Danelle Chu in Goudy Honda as well.)

Author123

18 de feb. de 2016

I just bought a Honda HRV and I love it! It was exactly what I was looking for and David Wang really helped me out with a great price! Thank you again!

Steven Sherman

9 de feb. de 2016

GOUDY HONDA !!!!! "GOUDY" YOU are "Infamous" to me.....To the entire STAFF w/ EMPHASIS & the MOST HUMBLE of THANK YOU to "Mr.DAVID CHU" ; He is TRUELY a GREAT ASSET to the establishment.....A Genuine , most professional ; knowledgeable of the business......My Insigth see's COMPASSION , HE SHOWS & HAS for the "GOUDY HONDA DEALERSHIP" TEAM....From the time : I walked in; well received ; having the pleasure of meeting ; Mr."ALFONSO CABRAL" ( I respectfully call "The Big Man") ; It has been an experience , I w/never forget , HUMBLELY & EMOTIONALLY MOVED by the entire STAFF.....MR.DAVID CHU ,I w/recommend to ALL.... Once again THANK YOU GOUDY!!!!!

kls

25 de ene. de 2016

I bought a beautiful used CR-V this weekend from David Wang. David was extremely helpful, kind and professional through out the entire day. He showed me exactly the cars in my range and interest, never tried to push other cars outside of my price range (which was not my experience at another dealership!). When we finally decided to move forward with the purchase, David did a wonderful job getting us the payments we were able to manage. Overall great experience!

SusanW

18 de ene. de 2016

I just purchased a new CRV from Goudy Honda. I was very happy with the level of service and customer care received at this dealer. Dave and Art were both extremely helpful and I can confidently recommend them to anyone interested in a new Honda.

S. Jimenez

11 de ene. de 2016

I was very happy with my experience at Goudy Honda. They have a wide selection of vehicles, and the dealer Tina did an excellent job meeting my needs and being flexible as we looked through all of my options. This is my second purchase from Goudy, and I would gladly visit Goudy again for my next vehicle because of their excellent service.

HaileeJun

20 de dic. de 2015

When we came into Goudy Honda, we knew were in good hands, especially when David Wang is there to assist and help us time and time again. We wish to thank David Wang for his professional customer service, and always thinking of our perspective to help us. We will keep coming back to Goudy Honda for our automotive needs in the future, as we are extremely satisfied with our experience at the Goudy Honda dealership.

alexandriaO

10 de dic. de 2015

I came into Goudy Honda last weekend and was more than satisfied with the customer service I received. prior to buying this car I read reviews on car buying and most reviews mentioned how long the process takes. however here at Goudy their service was quick. the first day I came in I was helped by Jessica- a very helpful sales representative. the second day I came in I was helped by Angel V. This gentlemen was very polite, knowledgeable and helpful! I especially appreciate Jessica and Angel calling me a few days after I bought the car to follow up!

saintmartins14

5 de dic. de 2015

I would like to thank Mr. David Wang, for his superior customer service, integrity and professionalism, who shared us a great car shopping experience. Mr. Wang is the best Mandarin speaking sales expert, who not only help us in selecting the best qualifying cars with the best price but also provide excellent customer service. Our family is very grateful to have Mr. Wang to be our sales expert. Special THANK YOU to Mr. Wang and Goundy honda!

Shell Lin

4 de dic. de 2015

My friend recommended me to come to Goudy Honda, and that was a really wonderful experience for me. Especially, I met a good salesman, his name is Dave, I highly recommend him to people who around me if they want to buy cars. His suggestions are clear and considerate.For the all services from here, I can say that Goudy Honda is a really nice place!

Angelica M

29 de nov. de 2015

Thank goodness I fell in good hands. Angel Villalpando provided me with excellent service throughout the entire transaction! He help me find the car that best met my needs. I am very happy with the service and my car! Angel is friendly, honest and knowledgeable. He provided me with a great deal! I will recommend him to my family and friends.

Alicia Nava

24 de nov. de 2015

I purchased my 16 Accord on 11/21/15, and love it. Jessica aka "Jessica love" was awesome and so was the Manager Tito. She knew everything about the car and really took care of my husband and I. They both made is feel at ease when making a big decision in purchasing a car. Goudy Honda is an awesome place. Tito and Jessica, Thank you. You are great, pleasant, and very helpful.

xm

24 de nov. de 2015

Enjoy the purchase! Dave is sales rep who helped me. He is a very nice guy. His words were very clear and could be trusted. I also recommend one of my friends to buy a honda from here!

" Stang Owner "

22 de nov. de 2015

Great pre-qualifications, purchase and credit dept. Nothing hidden, everything up front . Will buy our next one too !!! Painless and Fast.

Ben L.

13 de nov. de 2015

STAY AWAY! WORST EXPERIENCE EVER. The only reason they even get a star from me is because I HAVE to give them a star to leave a review. I have bought 4 cars in the last 3 years for friends & family at other dealerships and this is by far the WORST dealership I have ever been to. Unfortunately, we DID have to buy from them because my friends daughter really wanted the car, but I have never felt more disrespected and upset at a sales manager (Yea Arthur Chan, Im talking about you man.) than I was here. Im actually baffled that more people havent complained about him, and how he got to his position is equally baffling. Let me start with what Goudy did well. Sy Phan (Sales) & Michael Nguyen (Finance) are awesome. I absolutely loved Sy & I wished he didnt work under such a rude manager. Sy saw how visibly upset we were by Arthurs words, but it was out of his hands and I do not blame him one bit for the actions of Arthur Chan. Michael Nguyen was an awesome finance guy too. He was thorough and also apologetic for Arthur. Positives points done; now let me tell you about the negative experiences that Ive had to deal with at this dealership. In Aug. 2015, I contacted this dealership to negotiate a car for my friends daughter, and over the phone they said this was fine. So I get to the dealership and I talked to the salesman about pricing for the 2015 Honda Fit EX because I already knew what price I was comfortable paying. After two trips of let me talk to my manager, he came back & said the manager wants to wait for my friend to come before they talk pricing since I am not the one paying for the car. This was annoying but whatever, lets just get business done. My friend arrives after work, and the salesman that was helping me was busy with another client, so I told him, dont worry, get your sale because I want him to get his sales. You know what I showed him? Courtesy. Something that is apparently lost at this dealership. When he finally made his way back to us, he went to talk to his manager and the manager gave him the same exact price they had been giving me. ARE YOU SERIOUS? You wasted all of our time just to say its the same price? You cant just tell me that youre sorry but you cant sell the car for less, instead of making my friend come and wait another 30 minutes? You know what a good dealership does? They give you at least 50-100$ for actually being patient and courteous to them and so we can get the sale done. We were pretty much done with the dealership at this point, but the CEO of our work says he knows a trustworthy fleet manager at this location and the sale will be quick and painless. So I contact this person and he tells me that they have a 2016 Honda Fit CVT LX coming in and he can sell it to me for $19,317. I told him great, call me when the car comes and well get this sale done. So fast forward to Monday, the fleet manager is on vacation so my emails were given to Sy to handle and make the sale. I was expecting to come, and just get the sale done. Oh how wrong I would be. When I get here, Im informed by Sy that unfortunately they installed a pro-pack on the car and it would cost an additional $495. He said he would try to speak to the manager (Arthur Chan) since that was not our negotiated price. Now let me explain to you something in case you didnt know about buying car. If you negotiate a price online, that is SUPPOSED to be the price you get, but I digress. I understand with the internet that dealerships typically sell cars much closer to invoice price than decades ago and some dealerships try to get more profit by adding packages which typically cost them a fraction of what they charge you and then they get a bonus from Honda or corporate for hitting quotas. Every business deserves to make money; otherwise, why would they waste their time doing business. But you know what you dont do? You dont xxxxxxxx the customer. Im not stupid Arthur, dont talk to me like Im a child. Im a 4 year graduate from UCLA and I do corporate marketing for a large hospital network. The point I was griping was that I dont mind that you put the package on, but when I have been in constant contact with your dealership in the days leading up to the cars arrival including a few hours before I came to buy the car, you should probably as a COURTESY tell me that it is company policy to install a package on the car & so the price has changed. Dont wait until I come to the dealership & tell me all these extra packages are added on. Now heres where he needs to get a firm lesson on customer service. He has the AUDACITY to tell me that all dealerships do this (they do not) and that I can contact any other dealership and when I arrive there will be packages added on (no. thats bait and switch) and thats the business of it. Additionally, Im buying a Honda Fit, where they make about $300 so theyre not going to budge on the price at all. He is talking to me like I am an uninformed child who just grew up. Im sorry sir but that is rude. You know how you approach a situation like this? Hi Ben L., I know we had quoted you $19,317 but I am sorry I cannot give you this car at that price. It is company policy that we had to add packages to the car and unfortunately we cannot adjust the price at all, I hope you will still give us your business and I am sorry theres not more I can do But no, that is not what he did, instead he CONTINUED his attitude. He mentions that they offer 6 free oil changes, to which my friend, seeing how upset I was that this man was so rude, disrespectful, and condescending, says the free oil change is whatever. He proceeds to respond with oh?! Its whatever? So you dont want it? I can tell Sy (points to Sy) to just take it out of the offer because its whatever right I simply told him Stop. That is not really necessary right now. No sir. No. You dont need to give us attitude right now. Why is that even REMOTELY necessary to speak to my friend like that? Does that make you feel better? Does it help you sleep better at night to speak that way to a lady whose husband passed away and so she asked her friend to help her buy a car for her daughter? I hope it gave you all that satisfaction. At this point, I simply just told him, can you just throw in the all-weather mats and well get this sale done. I wanted to at least have my friends daughter leave with a car that she really wanted and for Arthur to get out of our faces. I am sorry this is such a long post, but this type of customer service is ATROCIOUS.

Ben L

12 de nov. de 2015

We were in the market for a Honda Accord and a friend of mine told me to come look for Chay in the internet department. Very professional and friendly guy. He knows a lot about the products he sells, unlike the other dealerships that I have been to in the past. The transaction was quick and painless and he provided excellent service. No one likes to be at the dealership all day! If you're looking for a car I highly recommend Chay Taing as your next sales guy!

wilsonw

12 de nov. de 2015

From the time we met Stephanie at Goudy Honda, she had made a good impression on us, which was later proven to be consistent to her character. When inquired of something that she doesn't know the answer to, she remained honest, polite, & meek, & did not pretend to know something that she doesn't know. She never overstepped her boundaries but remained professional. She would not make decisions outside of her own sphere of position & responsibility but always informed us that she would ask her superiors followed by doing so when it was applicable. She was reliable & responsible, she called & followed up on the day after we first made our appearance at Goudy Honda. There is a stereotype about car dealers being with guile, using underhanded & deceitful methods such as subtle manipulation, giving pressure, & dishonesty in order to succeed in making sales. Such ones may become successful sales people & pass as good car dealers, but may not necessarily pass as good people. Contrary to stereotype, it is not so with Stephanie. She made us as customers feel she was not just only interested about closing a deal, but showing courtesy she was never pushy, manipulative, pressuring, nor deceptive just to make a sale. She was very welcoming, easy going, courteous, patient, attentive, & cheerful while remaining professional, wherein as customers we felt relaxed & comfortable about having her presence. We enjoyed her company as a person as well as her professional service as our sales rep. during the entire process. I believe she is a good sales rep. without having to resort to methods that violate the conscience & corrupt good character. A good sales person may not necessarily make a good person, but a good person always has the makings of a good sales person. Stephanie fits this category possessing the above mentioned qualities that are welcomed & applicable in all spheres of work & aspects of life, producing favor & success in all areas. Therefore, she is a "one-of-a-kind" rarity in that field of work. Surely increased favor & eventual promotion will pursue such a one, if persistent in that manner, on their course. I recommend Stephanie Villegas as a sales rep. & she is a "keeper" to any that employ her. Thank you Stephanie! Well done & keep up the good work!

tgomez

10 de nov. de 2015

I had a great experience with Angel Villapando today (11/9), my sales consultant. He was wonderful! He was honest, friendly, not pushy and very knowledgeable. He was able to answer all my questions and had a lot of patience while I was on the phone with my insurance company. Before I drove in I spoke to him on the phone asking for him to check if he had the 2016 civic in the model and color. He called me back within 10 minutes to let me know he had the car in stock. I explained that NormReeves had given me a price and I was going to purchase the car with them but I did not want to drive in traffic. He was able to honor the same price. He definitely went above and beyond to help. Angel made this experience hassle free and I am super happy with my purchase! I will referring everyone to him. Angel was a blessing!! I also want to thank Michael Nguyen (Finance Manager). He was very nice and not pushy. I wish there were more pleasant people like both of this guys!!! They really made my experience a fantastic one! I wish them the best!!

Ecruz9589

8 de nov. de 2015

Extremely satisfied with Goudy Honda dealership. As soon as I walked in, Stephanie Villegas was very attentive and provided the utmost costumer service. I came in to browse for information about cars, and came out with big ol' cheesy smile on my face. I would definitely recommend Stephanie as the person to get you the best deal possible.

Klowie

7 de nov. de 2015

It was a smooth transition from my Pilot 2012 to the 2016 Stephanie was really nice and patience with me and my husband, also She's still helping me with all the questions that I have about my car. Also the fact that she speaks spanish give more confidence when I have to deal with all the questions and documantation it's nice to hear your language when you are buying a car.

Charliechen2940

7 de nov. de 2015

I went to a few Honda dealerships with my parents, and I found David Wang at Goudy Honda to be the most courteous salesman. My parents don't speak English, so we asked for a Chinese speaker sales, and many dealerships Chinese sales wasn't available or didn't really want to show us a car. But David Wang spend a lot of times talking to my parents and helping us find the right Honda for us. Because eventually the Honda will pass on to me. So thank you David Wang. We will see you again in a couple of years, when we need another car.

Jenny C

7 de nov. de 2015

I went to Goudy Honda in look for a new car, Stephanie Villegas helped me and did a fantastic job at doing so! She was very knowledgeable on every car, especially the one I was looking at. She was very helpful and patient with me while I continued looking at other vehicles. Wonderful Sales Rep and Id recommend her to anyone who's in look for a car!

RANDY6

7 de nov. de 2015

Visiting this dealership was hassle free thanks to My sales rep Stephanie. She went above and beyond what a regular sales rep would do. She had thorough knowledge of all aspects of the vehicle I was looking at. Looking for a vehicle should always be stress free and Stephanie made it so.

moshi99

7 de nov. de 2015

I was looking for a new car and called and spoke with Stephanie Villegas from the moment we spoke on the phone to her showing me inventory never rude always smiling and happy. She knew what she was talking about,just felt so pleasant to be doing business with made you feel like you were the only guest there gave her time and never brushed you off .. I've had allot of cars and always love Honda and Stephanie is the only Honda Sales Rep I'd work with..

Alex Zavala

6 de nov. de 2015

Buying my first new car was so exciting for me!!! I went to Goudy Honda and got helped by Stephanie Villegas. Right from the start she was a really nice girl and she explained all the features of the car that I was interested in. Needless to say I fell in love with the car and she helped me through the whole process of car buying. I couldn't be happier with the purchase of my new Honda knowing the history of the company. Wouldn't think twice about going back to Goudy Honda for my next vehicle. Thank you Stephanie for all your help!

Jocelyne C

6 de nov. de 2015

Stephanie was very helpful, she sold me my first car ever and the price was great ! She was super nice and spoke Spanish which made everything much easier for my parents , I would recommend her to everyone that wants to purchase a vehicle

Tawnygee

6 de nov. de 2015

I bought my car in September and had a wonderful experience. Javier assisted me and got me the best deal possible. I recommended a friend and he did the same for him. I will continue to refer friends and family. Thank you Javier!

pinks

6 de nov. de 2015

He was very helpful and gave us the best service. We had been to the dealer in Cerritos and did not like the service the lady was rude so Angel was very good with us.Really appreciate the help he gave us on getting the crv that we wanted

Vango15

6 de nov. de 2015

A year after buying my first car at Goudy, I came back again, twice! Brought my mom and mother-in-law. Javier helped us. He took his time and didn't rush us on making the sale on both occasions. We got the best APR and a great deal on the 2015 EX Accord and CR-v. He definitely exceeded our expectations and highly recommend him. He's honest, patient and thorough. Thank you Javier. We need more sales people like him.

jovilla1117

6 de nov. de 2015

I recently purchased a certified used vehicle from Angel. I had an excellent experience, Angel was very informative, patient, and kind. I mean really, that's all you can ask for from a salesperson. Before I settled with Goudy Honda, I looked at Norm Reeves, Nelson Honda, and Honda of Downtown. Each dealership had impatient and pushy sales people. However, I never got that vibe at Goudy Honda. Even when I was contemplating between buying a Civic and an Accord, Angel never pushed me and calmly informed me of the pros and cons of each vehicle.I really appreciate Angel's professionalism and would recommend him and this dealership to any of my family or friends.

kaaatherine

6 de nov. de 2015

Being a first time leaser, Stephanie Villegas is the most helpful and polite sales person. She was so respectful and had a very professional approach. I am beyond satisfied with her because she really took her time to explain to me in detail every aspect there is to know about purchasing and leasing a car. In a moment where a big decision needs to happen, Stephanie made sure I knew everything there is to know. She constantly made sure I understood and when it came time to showing me my car she really sold it to me. I am very pleased to know Goudy Honda has a worker like her. She is definitely the best sales person I have interacted with. In the end I decided to go with a lease just because of my way of life. I will most definitely be going back to her for my next trade in.

Tom.B.Autist

24 de oct. de 2015

This is the 5th time,I have purchased from Goudy Honda.I am an individual with Autism and so it is very important to me that I work with someone who understands/respects special needs I may have.This time that person was David Chu,Internet Manager.Mr.Chu promptly attended to any "Extra" requests that I had and made my buying experience much more relaxed.Friendly,Courteous and Professional Describe Mr.Chu.Ask for him when you buy From Goudy!!

MACB

19 de oct. de 2015

Nancy from the finance dept failed to file the paperwork for an extended warranty cancellation on 8/20/15! It's been 10 weeks and I had to call Honda finance directly to learn this! This woman was rushed, rude and obviously hasty and she's in charge of finance! Take your business elsewhere!! Goudy does not treat customers well!!

gxxviii

30 de sep. de 2015

just loved the fact how i arrived at the dealership and one of the honda members assisted us and worked out everything to our flexible payments. He promised us driving out with a honda and he managed to do it. give a lot of credit to my honda dealer rep. i was actually shopping for a used car but he managed to get me a good deal for a new one!

Crisostomo Butardo

30 de sep. de 2015

it was a very pleasant experience that we had at this dealership.We got what we wanted and went home happy and satisfied.All the people were friendly and very helpful.Definitely recommend to family,friends and acquaintance..

Phuong Le

17 de sep. de 2015

I love the way my salesman, Angel, served me. He was very patient and tried his best to get a good deal for me, and he explained to me carefully when I got my car. The thing I didn't like is that this dealer didn't accept check but wanted to cash out my money from my debit card which I was ok with. However, the amount that I put as down payment was so high ($7,000) that they couldn't cash out but asked me to call my bank. It was on Sunday, and the customer service didn't work. Then they cashed out $1,000 from my debit card and had to take my check of $6,000. After that, I couldn't drive my car home because I didn't have insurance, so I had to go back on Monday with the insurance to drive my car home. My friends and co-workers told me that the dealers must have the 48-hour insurance policy for their customers, but this dealer said they didn't have that. If you want to buy a car at this dealer, don't go there on Sunday, or you must carry cash with you. However, they did a good job, and I have recommended my friends to buy cars at this dealer.

Niki

14 de sep. de 2015

Jim Selheim is very knowledgeable and trustworthy. I can always count on him telling me exactly what is going on with my car and what service it needs. His staff do a great job of following up and are always friendly.

David

13 de sep. de 2015

I Am Always Amazed. The Customer Service At Honda Is Beyond Superior Always. I Took My Vehicle In For An Oil Change And I Was Absolutely In Awe How Quickly It Was Done. They Were Many, Many Vehicles Like Myself Present For Service. Thank You Honda For Always Making My Experience With You Extremely Rewaeding.

Vanessa

12 de sep. de 2015

Super friendly service. tI was having warranty work done and they gave me a very nice brand new rental car to use for the day.I love my Honda - it is the best car with the lowest maintenance costs I have ever had.

Danan

5 de sep. de 2015

We love our experience with Goudy honda, we know Tony Iskandar and our friend/sales Jeffrey Setiabudi, all was good. They did all the process really fast and friendly. This is my third card I got from them, and we will keep coming back.

Josefina

5 de sep. de 2015

The service advisor Mr. Alfred M. is really kind and He takes care properly what is necessary need to be done.

Mary

4 de sep. de 2015

I liked the professionalism of Oscar the assistant manager.He helped me right away and handled me with respect. I would recommend him to my friends that have Hondas.

James

2 de sep. de 2015

Friendliness, complimentary coffee, cocoa and tea, did not wait that long.Waiting room has lots of reading materials and an area for you to sit and work on your laptop. Area was quiet and clean when I was there.

Kathreen

1 de sep. de 2015

The process oF buying a car at Goudy was relatively stress free. The staff was very cordial and helpful in finding a finance plan that was suitable.

Daniel

31 de ago. de 2015

As always Goudy's Service Advisers & technicians provide quality & reliable services. And this time SA Yu Hong was efficient & competent.

Martin

31 de ago. de 2015

My sales consultant, Tim, was excellent and made the process of getting a car very comfortable. He was personable, knowledgeable and honest. He was straightforward is what we should expect to pay and put forth his best effort to get us a great deal. I would not hesitate to refer a customer to Tim. The staff we interacted with was friendly and professional, from the reception desk, finance office to the porters . GSM Mike, made sure we were taken care of and appeciate his involvement in our experience.Inventory was good and Goudy elite club service is a great bonus.

John

28 de ago. de 2015

when I arrived a few days before the salesperson I spoke to then, helped me out a great deal and was knowledgeable about the various vehicles available to me.

Jose

28 de ago. de 2015

Came in early and my car was done within the hour. Problem was found and I was notified right away, and it was covered.

Dorothy

27 de ago. de 2015

My service representative was supportive and helped me with my service requests re my Honda Pilot. I would like him to be my permanent service rep.

Cesar

27 de ago. de 2015

We didn't wait too long......everyone was courteous and friendly and gave us suggestions as to what's best for the car check up at this time as we had the car for a year but don't drive it as much. Place seemed well organized and area very clean.

Jose

24 de ago. de 2015

Goudy has always been my first option when it comes to buying a new honda. They have the best sale team ( Tina) has always provide us with excellent service. Working the best prices in buying a new car. Ive been working with Ivan in Service has always help me answer questions i have when it comes servicing my car. Happy Customer!

Peter

23 de ago. de 2015

The new atmosphere at Goudy, The hospitality and friendliness of the staffs I met on that evening (Pete Chan - Manager, Charlie Brown, Bernie, David Wang). They represented Goudy Honda well and a job well done!

Maria

23 de ago. de 2015

Excellent service Jose Trujillo he took care of my paperwork and to get my car oil change as fastest he can. Thanks to all those men technicians working our cars to do all of those oil changes (express).

Irma

22 de ago. de 2015

Honda has always been good to me. Sadly enough I dropped my car off around 945 and didn't get any calls or notice on how my car was doing. Kinda upset my car didn't start get working on till late. Although I was upset, I talked to Jim the manager and he was able to listen and completely understood my point. He was nice enough to repatch a tire for me with no cost. He was probably the friendliest man there and I will definitely be going back.

Lai

21 de ago. de 2015

Pleasant, comfortable with NO PRESSURE, which was amazing! Jeffery assisted & respected what I wanted in a car, an example of an excellent sales associate/rep.

Gilbert

18 de ago. de 2015

My service worker was calm even though it was a very busy Saturday. She said it would be two hour wait and she called around that time frame.

Diana

18 de ago. de 2015

We were told that it was going toTake an hour n a half for our car to be serviced... But, it was ready for pick up in a hour. I was amazed it was ready so quickly

Scott

15 de ago. de 2015

The dealer worked with me to get the car I wanted at an affordable monthly rate instead of bullying me into a deal I could not make.

Alexandra

15 de ago. de 2015

Prompt service, Oscar (service writer) was very nice and courteous, twice asking if I'd like any coffee or tea. He worked to get the part I needed covered under goodwill and the car was finished earlier than promised. I would never have expected such a pleasant and honest experience with a dealer, so I am beyond happy with my experience with service at Goudy.

Valarie

12 de ago. de 2015

My experience included fast repair service, a professional customer service representative, and it was easy to arrange for service appointment using the internet.

Ana

7 de ago. de 2015

It was fast an our salesman James was very helpful he got us the car we wanted quick. Mike the manager also was very helpful getting the deal we wanted With no problem.

William

6 de ago. de 2015

All systems were explained well. There is a lot of technology in the design of this car. Thanks Jeff! Financing was a breeze. Thanks Mike! Everyone from the detailer to the Gm were super!

Hector

5 de ago. de 2015

Fast quick services. Very polite helpful people. Also very informative. I asked about tire rotation and the gentlemen told me i didn't need it for another 4k. Honesty is a plus.

Armida

31 de jul. de 2015

everybody is very nice, but Victor Guerrero he help me alot, he's a very nice person, and he's very good sales representative, I really happy with Victor Guerrero.

Diana

30 de jul. de 2015

Although Inarrived at a very busy time I was acknowledged and Received good service. The gentleman who took care of was very nice and the time he estimated for my car to be ready was true. The waiting room environment is inviting and clean.

Marcos

25 de jul. de 2015

I REALLY LOVE THE CUSTOMER SERVICE OF THE SALES PERSON AND THE FINANCE MANAGER, THEY WERE REALLY HELPFUL AND DID THEIR BEST TO GET ME APPROVED, THE SALES PERSON HAS A 10+ HE DIDN'T FORGOT THAT I CALL THE DEALER TO GET INFO AND RETURN MY CALL ASKING ME TO GO TO THE DEALER, AND NOW I AM HAPPY WITH MY NEW CAR THANKS TO HIS GOOD CUSTOMER SERVICE.

Kirsten

17 de jul. de 2015

Everything is excellent from customer service up to the quality of the car.I got what i want and will definitely refer to family and friends.

Francisco

15 de jul. de 2015

Friendly service personnel. Accurate estimate and work accomplished in time. Didn't try to sell me unnecessary services. Professional all the way.

Kashonia

12 de jul. de 2015

Although there was a long line of cars when I pulled up,they got to me quickly.Everyone was friendly and helpful.Alfredo listen to my concerns about my vehicle and had everything checked out.

Patricia

10 de jul. de 2015

Moses adviser the best. Took good care of my service needs. Location nice and clean. All staff nice and all welling to help = )

Jose

7 de jul. de 2015

I liked that Goudy Honda was able to finance me without having a co-signer because of my recent credit history and credit score.

Kevin

6 de jul. de 2015

The Goudy agent who helped us, Efrain Gutierrez was most courteous and informative. We were able to buy our Honda Accord with his assistance. He is an asset to Goudy.

Jesus

5 de jul. de 2015

The sale's person was awesome. And the manager did his job, and a plus to help us on this purchase

Maria

4 de jul. de 2015

Everyone was really friendly and attentive, from the employee who greeted me at the express oil change line to the cashier. The employee who helped me initially and gave me the paperwork was also great. I am part of the elite program and I was glad that there was no hassle with getting my free oil change and I didn't have to tell the woman that helped me about it. Additionally, the service was quick although you guys were very busy. Thank you Goudy team!

Jesus

2 de jul. de 2015

Friendly, Helpful sales person and Manager. I was pre-approved with CapitalOne but financed with Honda Financial with a lower rate.

Carlos

1 de jul. de 2015

This is the second time taking one of my vehicles to Goudy Honda and it is always good quality service in a timely matter.

Jesus

29 de jun. de 2015

I liked the customer service personnel, the way I was treated and the promptness of the time I was told, my car was going to be ready. I can't tell you more because this was my first time here atGoudy.

Kanlaya

27 de jun. de 2015

I'm very happy with sale manager she was excellent , spend time to explain everything that I need to know , made me change from lease to own .

Margaret

24 de jun. de 2015

Friendly, prompt, professional employees. Great offer made with low interest rate. Have been with Gouty Honda since 1985, I buy and service my cars there. Thank You .

David

23 de jun. de 2015

1. I brought my car to your shop a few times to fix the deep knocking noises on the steering column. In the first time, the axles were replaced, the noises disappeared but came back in a week or so. I returned for the same problem a few times but was told nothing was wrong and the problem persists. I brought the car in again on June 11 and have it test driven by Rue for a couple minutes. Thanks to Rue's and Dane's good knowledge, the problem was finally fixed this time. Now the deep knocking noises disappear, the steering feel is very good and solid, the interior is much quieter and the knocking noises from the brakes that came along with the loose steering also disappear.2. The new keys are now very responsive.

Maria

19 de jun. de 2015

Since the minute I got there, Mr. Dane Ishii made me feel comfortable. He was very patient, friendly and respectful and answered all my questions with ease. Thank you Mr. Ishii for your wonderful customer service!!

Antonio

18 de jun. de 2015

Overall good. Sales staff knowledgable. Finance department excellent. Location nice and easy to get to. Happy with overall purchase and service.

Robert

18 de jun. de 2015

My experience with Johann, my service advisor, was excellent. I was written up in a timely manner; he made sure that I had a ride to my next destination; and he called and followed up with an update. The car was ready as promised. It was delivered to be washed and clean. I found him to be honest and sincere. I would recommend Johann and your service department to all my friends with Hondas.Thank you

Jaquelynn

17 de jun. de 2015

My visit was great, everyone was extremely nice and professional. Our sales consultant Karl Manaois was the best. He made the whole process so easy.

Patrick

17 de jun. de 2015

The sales staff was very quick and professional. I'm not sure about the names -maybe Jerry? Michael the Internet manager was great, as was Art, who makes decisions quickly and fairly. Hijab in finance is a professional - quick and friendly. The overall experience was fast - I called ahead and they had the odyssey touring elite ready when we arrived for a test drive. They also made the paperwork go as fast as possible. We were treated honestly and professionally.

Stanley

14 de jun. de 2015

Quick & efficient. Service rep was friendly, knowledgeable, and very helpful in fulfilling my needs. I felt that the service was above and beyond 100%. Also the service reps that operate "behind the scenes" should be commended as well. Lastly, since my service was recall-related, I was allowed a complimentary rental. The young lady that helped during both the rental and return processes was excellent as well!

Alvin

13 de jun. de 2015

im glad to meet one of your sales representative his name karl and he show me the best car that i like ...hes very friendly and very polite

Primicias

13 de jun. de 2015

This service center is really fast and quick with their service. And they call the customer right away if the car is finished with whatever service the customer signed up for. Thanks a lot Goudy Honda! I would definitely recommend your service center go my friends!

Janet

10 de jun. de 2015

sam was nice and he went through all the gadgets and sets up in car with me. helped me personalize items as well.

gia3110

8 de jun. de 2015

Took in the car for paint issue. Had the car inspected and only selected parts are covered under warranty. That's fine. I ask them to call me to get a quote for additional paint for parts not covered under warranty. Instead I get a call saying the car is done (I wasn't thrilled). On inspecting, I noticed my front bumper was slightly off. I asked about it, and service guy said lets go look at the pictures. First he stated pictures are not clear, but he's just defending himself and says the issue was already in the pic. But I disagree. On further inspection when I pop the hood, the grill hinges are broken, which wasn't broken before. I said he would have noted it on his around the walk initial inspection, but says he didn't because he's just marking for parts that will get painted, but he noted all the dings that wasn't covered, hmmmmmm..... Took in the car for one issue, come out with another. I don't know what I can do about it, but I will never come back to this Honda dealer!!!!

Lawrence Mun

8 de jun. de 2015

Have worked with Ricco in the past and he still has his low key but honest opinions for Honda products. We value his opinion and his sales skills.

Rosalinda

8 de jun. de 2015

It was a great Experience all around. James "Jimmy" Flores. Great sales man. Pleasant experience and he worked well with me despite me having a terrible cold. Everything was smooth details explained thoroughly. Always a great experience with Jimmy.

Betty

7 de jun. de 2015

Your receptionist (7:30AM) was very helpful and offered me coffee. My Service Advisor, Dane Ishii was excellent and gave me good service.

Lydia

5 de jun. de 2015

The sales rep (Andrew Wong) was very attentive and gave us axcellent customer service. I also like the fact that the model I wanted was immediately available and in stock.

Phuong V

4 de jun. de 2015

I buy my car so simple at Goudy dealer than another dealer and I very happy with the sale person, he is very friendly.

Jesse

3 de jun. de 2015

Easy , everyone was nice . They gave us hot dogs also. Car was nice it sold itself great product.

Martha

2 de jun. de 2015

Annika Jimenez was the Associate that assisted me throughout the whole experience. She did a great job calling me for follow up and scheduling my appointment based on my needs. Was very patient and friendly during my two visits. The two ladies at the rental car department could have been more approachable and friendly. I wanted minimal contact with either of them during my visit. Annika reassured me that I would have a rental available when I needed one. Something that the youngest rental assistant couldn't do. That was the only disappointing part of my visit.

Reina

1 de jun. de 2015

I appreciated how Oscar went above n beyond to help me with my car and even took the time to arrange a rental. I would difantly get my car service again through him

Sonny

31 de may. de 2015

I had a great experience at Goudy Honda the customer service is best everyone is very friendly and is there to take care of your vehicles needs and answer your question

Kevin R

28 de may. de 2015

I appreciated Charlie Brown's knowledge of the vehicles I test drove and his willingness to work with me on pricing. Also the prompt service after the deal was made.

Jose

27 de may. de 2015

Annika was very friendly and went above and beyond when trying to fix my issue. Had it not been for her, my afternoon could have been a bit more stressful. In terms of feeling welcomed I apploud all staff for that. Thank you Annika and team!

Charles Y

26 de may. de 2015

Sales person, Big Mike Avila was very professional. No pressure or haggling about the price of the vehicle. It made my day real pleasant.

aka

26 de may. de 2015

They were helpful but we did not consummate any business.

KeChe

20 de may. de 2015

Be careful dealing with these guys, they bait and switch and try to upsell.I had previously negotiated the price of a brand new Accord on the phone and via email and had received written and verbal confirmation from the internet manager that they had the car and price I wanted.When I showed up, they stated that they cannot honor the WRITTEN confirmed quoted price because that price was for a car without any accessories and they install mandatory accessories on all their cars. Thus I would have to pay a higher price, for accessories I did not want. Total waste of my time. Don't waste yours dealing with Goudy Honda.

Seana

14 de may. de 2015

Despite the Express bay being very busy on the Saturday morning I brought my car in for service, the customer service rep. was very professional and made accurate recommendations for service on my car. I would definitely recommend Goudy to anyone looking to purchase a car, or for car repairs.

Cassie

14 de may. de 2015

The manager Art went above and beyond to make me happy! And the salesmen Howard and Richard were knowledgeable about the vehicle and were extremely personable and very funny, making my car buying experience even better! And the Finance manager, Paul, was extremely nice and funny as well! Overall great experience and I have already recommended friends in the market for a new car to go Goudy Honda!

Rosanne

13 de may. de 2015

The personalized friendly and expedited customer service helped me get through the service department and drive out with a rental until my repairs were completed.

Satisfied service customer

11 de may. de 2015

I recently was out of town and had trouble. Of course the nearby shop couldn't diagnose so it was worth it to tow to Goudy service and they figured it out. The service advisor Chastity was very helpful and kept me up to date on next steps. When she was busy I reached out to the service director Jim Sellheim and he explained everything in a way that put me at ease. They are good people.

Gloria

10 de may. de 2015

Everyone was very friendly, knowledgeable, and polite. I was served very quickly and efficiently. It was the best experience I had all day.

Sandra

10 de may. de 2015

I went to Goudy Honda for front side air bag replacement. The staff who assist me was very professional from beginning to end. It was pleasant experience.

Elba

9 de may. de 2015

Courteous employees, car was washed, called when car was ready andWaiting time was reasonable. Place was clean and I would not go anywhere else.

Lin

8 de may. de 2015

The service is friendly and efficient.We got the car that we want and it just took us one hour something for the whole buying experience.

Debbie

8 de may. de 2015

Dane was great! He was super nice and explained everything to me. He was really on top of my service.

Cristian

7 de may. de 2015

Michael Avila was attentive and very patient with me throughout my whole visit. I initially went in looking for an older car, fit. However after seein how finance was coming out to be he informed me on my other options and I ended up getting a 2015 civic which was the best choice for me. Im glad he was there to help me throughout the whole process. He was awesome.

Susana

7 de may. de 2015

The people you employ. They are polite, they don't try to sell you unnecessary services and things. They do not talk down to you and are very thoughtful in reference to time.

Keiro Senior

7 de may. de 2015

Excellent customer service. Dane Iishi and Johan are always friendly and professional. Goudy Honda usually washes your car too. Nice clean facility. Could use more parking near service area for pick-up and drop-off.

Jenny

7 de may. de 2015

Dave Chu was a huge help.Patient and no pressure.He took his time and let me take my time as well. He never made me feel rushed.

Henry

7 de may. de 2015

Car was inspected and fixed within a day even though I went without an appointment. The in-take person was very helpful and kept me posted on the inspection via phone.

Carlos

7 de may. de 2015

it was a pleasant the way that customer service handle business. Kudos to Jose in the express service. Thank you.

Abhishek

7 de may. de 2015

I really like the way I was treated by Sales Consultant : Angeles and Sales Manager. They worked with me to find my car and got me the deal within my budget.

nickieoh

29 de abr. de 2015

I was interested in purchasing a CRV Touring, and had contacted several dealerships, and at Goundy, I met Sothy. She was very friendly and helpful. I had gotten several price quotes, and she helped me contact her manager to match those prices. Sothy was attentive and quick to respond to all my inquiries. I really appreciated her willingness to help me find the best price for my car. Thank you Sothy!

Janet

19 de abr. de 2015

We went looking for a car for my sister. The sales person Stephanie was very nice and so energetic she was truely eager to help and wanted to make sure we were completely satisfied. We could tell she was very passionate about her job and about the cars. She made us feel comfortable and did not pressure us throughout the process. We will definitely be back for another car sometime this month because of her service to us

Jenny from the block

13 de abr. de 2015

I found Goudy online. I was happy to have Dave help me with my purchase. He was very patient and helpful. I was very lucky to have Dave as my salesman. I never felt pressured to make a purchase and he showed me any car I wished to see. He was thorough and knew what he was doing. I would buy another car from him again if I could it right now.

Joseph K.

12 de abr. de 2015

I went to this dealer simply for an oil change. However, when I was there I realized that it would be a good time inquire about a sedan since I was currently driving a coupe and wanted something roomier. My friend was working there that day, Sothy, so she told me to talk to her director, Art. Art was very knowledgeable about the different features and the pricing was in my range. Art was very professional and I liked the way he was courteous and polite when he was explaining things to me. Sothy was the one who showed me the different models of sedan in different colors. She showed me the different features in each car and I was able to narrow down what I preferred and what I didn't really care about. I had to leave because I was hungry but I went back later that day. After speaking with Art, seeing the different models with Sothy-- I made up my mind to go with the silver accord ex. Jeffrey was the one who helped me with my paperwork. He was fast and knew what he was doing. I left with my new car very happy and satisfied. This trip to the dealer was very fast, easy and I felt as though they listened to what I needed and what I wanted.

JP

10 de abr. de 2015

I called into the dealership and was helped assisted by Sothy. She was very helpful in my car buying proces, she explained what the difference between models and help me choose my car. I went into the dealer and the salesman was very helpful and helpful to but I don't recall his name. It made changed my view on the car shopping experience! Would recommend!

syduck

10 de abr. de 2015

Good Internet team. Sothy explain the difference between models and specs of the civic through live chat. She mentioned about the maintenance plan which made my life easier since I drive from the bay and back for work. I ended up buying from Art a few weeks later. Sothy knows her stuff.

Veronica

9 de abr. de 2015

I bought my Civc from Dave. He is answered all my questions. He gave me all the information I needed to know about my new vehicle. He was very patient with me. I would recommend all friends and family to purchase a car at Goudy Honda.

Minggang Sun

8 de abr. de 2015

Everyone who helped me was amazing and super helpful. Really made me feel like part of the family and they are all willing to go out of their way to make sure I was happy with my purchase. I would like to specially thank Dave Chu of his kindly help, he is so patient and really a nice guy.

Rosalio

8 de abr. de 2015

Angel your sales representative was amazing, he was courteous, made us feel welcomed and really worked with us to get us the car we wanted. I will definetly sent any of my friends or family members looking for a car to him.

Minggang Sun

7 de abr. de 2015

I had a very good experience of getting my CR-V in Goudy Honda. By the time I was trying to get a quote online of the CR-V and the sales person reply me very fast and give me a good price. When I get there to see the car, they just show me all the details of the car patiently and explain all my questions. Anyway, they are very nice people and I'll go back for sure if I need to change my car in the future. Also I'll refer to my friends as well.

Dearl

7 de abr. de 2015

I had Alicia Lopez, she was very friendly and calm me down because I had to returned 2 different times after my first service of changing oil & tires after that my tire pressure showed up twice.

Alex R.

6 de abr. de 2015

I was in need of a new car after my car was unfortunately involved in an accident. We found about of this dealer and were interested in one particular car that they had, from the moment we got to the dealer we were received with all smiles and such nice people. Especially with Mr . Gutierrez who was with us during all of this process. He was patient, kind, clear and just made this usually difficult process a very clear and enjoyable process. There was no rush no pressure thanks Efrain for you professional job this dealer is the best for me .!!!!!

Martin

4 de abr. de 2015

courteous, no pressure to sell products or services. 25 point inspection very good. courteous, no pressure to sell products or services.

James

4 de abr. de 2015

You guys were fair and speedy on the price and paperwork. No drawn out games and bickering back and forth. We told u what we wanted and could afford and you made it happen.

Weary of Goudy

4 de abr. de 2015

Be careful dealing with this dealership. I negotiated (via email and on the phone) a price on a new Accord with the internet manager and received written confirmation of the price and that they had the car I wanted. I was very specific that I do not want any dealer installed options/accessories. When I showed up, the dealership refused to honor the previously agreed to price. Stating that the price is for the car without accessories and that they install accessories on all their cars. Thus they do not have the exact car I want, and if I wanted to buy a car from them, I have to pay extra. It was a total waste of my time. If they did not have the exact car I wanted, then they should have told me upfront so I would not bother coming in.

Anil

3 de abr. de 2015

We loved the way they received us and spent explaining everything very patiently...they are kids friendly too. Which is what families look for when they visit a showroom. Also, very transparent on the prices. Jeff, the rep.who worked with us was really helpful. The whole process including viewing the car, paper work took very less time.

Guillermo

2 de abr. de 2015

The service technician was very professional and caring with the needs of my vehicle. He informed me of all my options and even had my car washed!!! I've been to several Honda dealers and this was the first one to offer a wash!! Will definitely be coming back with my other cars.

2015accordlx

1 de abr. de 2015

Beat other dealer's quotes.Not wasted much time there!Experience sale person.Free Elite Member Services offered from Goudy Honda dealer.Free emergency kit offered from Goudy Honda dealer.

Priscilla

31 de mar. de 2015

The Fleet salesman was very helpful and easy to work with both times I purchased a car at your dealership. The service staff are very friendly and responsive.

Car Buff

31 de mar. de 2015

Richard Mogg did a fantastic job. He made the paper work easy and understandable. He was very professional and helpful. Paul explained all the finances and extras that Goudy has to offer. Everyone was very friendly and polite. Everyone was very knew their job. We will be back another day...

Guadalupe

29 de mar. de 2015

It was my first time ever at a dealership .I was so nervous . Your receptionist. With the red hair i believe her name was laura .was amazing. She made me feel so comfortable.

Jorge

28 de mar. de 2015

What I loved about my experience was that the seller didn't pushed us to buy a certain vehicle and showed me the cars that I saw online, but the newer car was more a of a deal. Also thanks to Tito and Karl that made it happened.

Douglas

28 de mar. de 2015

I can take my 2008 CRV in the morning to the Express Lube and expect a call within the hour that my car is ready.All personnel that I come in contact with, is always friendly and helpful.My free multi-point vehicle checklist list stated, that I needed a new battery, and because I purchased a new battery back in Aug. 2013, your crew replaced it in a very timely manner.Thank you Goudy. I'll be back again.Doug

Ken

28 de mar. de 2015

Advisor estimated 1pm for my van to be ready for recall repair. Van was ready after 3pm. I was unable to reschedule to pick the same day. Had to pick the day. Secondly, my steering column is off centered after SRS repair. I will have to return another time to have it corrected. Technician needed to verify that steering column was put on centered.

Alejandro

25 de mar. de 2015

Everyone who helped me was amazing and super helpful. Really made me feel like part of the family and they are all willing to go out of their way to make sure I was happy with my purchase.

Gabby93

25 de mar. de 2015

Not enough information provided regarding 10 day dealer insurance. Javier deserves a 10. Very professional and polite. I am very pleased with Javier's work.

Tristan

23 de mar. de 2015

The people are nice and helpful service is fast never had a problem and go every time I need service done

Raul

22 de mar. de 2015

Jose Trujillo at the front desk is friendly and courteous. He has checked my car history to make sure I don't miss any due maintenance. Thank you.

Nathan

21 de mar. de 2015

Loved that Yohan did everything he could to help me in my time of need. Another dealer did not honor my hondacare or warranty, but Goudy did! I am so pleased with the service that I will return here even though I live in Rowland Heights. The rental service was perfect and there were no problems.

Lisa

20 de mar. de 2015

Dane was very nice and patient. He took extra time to explain problems with my car and made sure I understand everything.

Anna D

18 de mar. de 2015

I already wrote my review but I wanted to give a shout out to Akira Borromeo & Efrain Guitierrez! You guys were amazing. Thanks again for being so wonderful during my buying process. Anna

Mama D

18 de mar. de 2015

I just purchased a new 2015 Honda Civic this past weekend! Thank you to Akira and Efrain, they made me feel so comfortable throughout the process. I was definitely in good hands. I will recommend this dealership to all my family and friends.

Laurita

17 de mar. de 2015

My car's issue was under warranted. Goudy service identified it and fixed it quickly and without hassle. Staff are pleasant and courteous.

Zhou

9 de mar. de 2015

Dave Chu -- the internet sales manager, is very responsive , very patient and incredibly helpful throughout the purchase process! I would recommend Dave to all my friends and family members and would certainly ask He to represent again!

Gina

24 de feb. de 2015

I purchased a visor for the passenger side of my 2007 Honda Civic from the parts department for $65. Gus helped me. I asked if he can stall the visor because he mentioned it was easy to install & no other customers there. It seem like he just wanted t leave because it was 25 minutes to closing time. Do helpful Honda guys really exist?

ALBINO

23 de feb. de 2015

I'm a first time buyer and my experience with Goudy Honda was truly heartwarming. The salesperson (Alfonso Cabral) who patiently and attentively attended to my needs and made me felt comfortable was a huge factor why I bought the car I'm now driving (Civic 2015). I was so satisfied with Goudy Honda's Service and the car now that I'm driving is something I can be proud of. I'm now recommending Goudy Honda to my friends. Truly, Goudy Honda is one of the bests if not the best car dealership in town.

Manuelsp8

21 de feb. de 2015

It was great everything I wanted in a dealership People should go to Micheal and Dave there are good dealers they help you get your car you want no matter what it cost they would get it for you

st.clara

19 de feb. de 2015

Sad day for Honda...they spend plenty on advertising, but don't stand behind their product. Now it's buyer beware!!! If there's a problem, you're on your own...

natnaree

19 de feb. de 2015

First of all,I didn't think that I would get a new car on that day;just wanted to shop around.I just stopped by Honda after I went to another dealer.Tina gave me the best service that I'd never had.I could make a decision right away to buy 2015 CR-V/touring.She's really professional and patience.I wish to have this kind of person in my work place.Thanks a lot Tina,I really appreciated.Hope to see you again for the next new car(in the future).

jW

8 de feb. de 2015

Agreed to a price on a vehicle via email with Michael Avila. Bait and switch once arrived at the dealership. Michael Avila and "James" refused to honor deal. Needless to say, wasted time and effort. Got my car at another dealer that honors and values honesty and integrity.

nelson

20 de ene. de 2015

I want to say that Goudy Honda is the best dealer to buy a new Honda. I traded in my 2010 Odyssey with brand new 2015 CR-V and I was having a blast. I love the service, the salespersons are very nice, customer service is very professional. The salesperson Denny Lui is very friendly and knowledgeable, he offered many options and finally we closed the deal. I personnally recommended him as your car consultant and wishing you good luck on shopping your new car. Thank You Goudy Honda!!!

Blanca2014

2 de dic. de 2014

Denny is the best. He handled everything very professional and in a very quick timely matter wich is very important to me and my wife since the only day off for us is Sunday. I'd like to thank Denny and the whole crew for all their help. I will definitely return to Goudy Honda when my son graduates high school.

kadabra524

4 de nov. de 2014

What can I say about their SERVICE DEPARTMENT, SCAMMERS, CROOKS, and IDIOTS! Do not bother with these people. If you are a Female, do not go there, they will sabotage your car and try to make you buy their parts and use their labor. My sister was there for an Airbag recall and they ended up breaking her starter and asking for 400 dollars plus to fix it. Now we are in the process to towing it to our mechanic to fix. AGAIN, DO NOT BRING YOUR CAR TO THIS DEALERSHIP FOR SERVICE.!!!

laiwing18

2 de nov. de 2014

the service of the salesman, Javier, is super and deserve higher than 5 stars. If the whole process is shortened to 2 hours, I will say 'perfect'.

B100x

27 de oct. de 2014

I had the pleasure of working with Michael. He was a friendly salesman who was considerate and very helpful. He seemed eager to help us get all the help we needed. If you're looking for someone to work with at Goudy Honda, definitely consider Michael!

irene1024

13 de oct. de 2014

EXCELLENT SERVICES............. GREAT PEOPLE..... AND I WOULD HIGHLY RECOMMEND KARL AND TITO.... THEY MADE IT POSSIBLE TO LEAVE WITH SOMETHING BEAUTIFUL THANK YOU GUY'S YOUR THE BEST......

frankk

6 de oct. de 2014

Great service from Hugo. Eddie helped me also, who was also very good. I traded my mustang for an element. waiting for all the financial paperwork didn't take long at all and what I researched on the internet and what I saw in person was exactly the same ....very happy about that since I drove from vista ca, about one hour and thirty minutes. so, yes I would buy again from Goudy Honda. thanks Hugo.

Vicky Hsu

6 de oct. de 2014

Just got my first car (2014 Honda Civic EX-L) from here yesterday. Dave Chu is a friendly and patient sales. I would highly recommend Goudy Honda!

frankk33

6 de oct. de 2014

Great service from Hugo. Eddie helped me also, who was also very good. I traded my mustang for an element. waiting for all the financial paperwork didn't take long at all and what I researched on the internet and what I saw in person was exactly the same ....very happy about that since I drove from vista ca, about one hour and thirty minutes. so, yes I would buy again from Goudy Honda. thanks Hugo.

frankk

3 de oct. de 2014

Great service from Hugo. Eddie helped me also, who was also very good. I traded my mustang for an element. waiting for all the financial paperwork didn't take long at all and what I researched on the internet and what I saw in person was exactly the same ....very happy about that since I drove from vista ca, about one hour and thirty minutes. so, yes I would buy again from Goudy Honda. thanks Hugo.

twin2perez

30 de sep. de 2014

Jeffery the internet sales manager was a great help in deciding what car to purchase and what options were for us.I would send all my friends and family to see him personally

jayarr.ines

29 de sep. de 2014

I was not planning on coming out with a new car this day. I just wanted to see what was available and what options I could have. I was very pleasantly surprised that I was able to get financed and walk away with a brand new 2015 Honda Fit. Thank you so much to Jamie and Dave in the internet department for all your hard work!

xulu13

27 de sep. de 2014

Everything was smooth, all information was disclosure unlike my previous car purchase that they add some hidden fees into my contract without letting me know properly. I will definitely come back for the next car again.

caldwell

22 de sep. de 2014

Ask for Charlie "Brown" Clay at Goudy Honda. He's a great salesperson to work with. He knows his stuff and he's a straight dealer. This is the second car I've bought from Goudy: the service and experience are top notch.

taylor m

22 de sep. de 2014

Honestly, I don't know how much easier buying a car can be. I took my old Lexus in to get an oil change and the mechanics told me there was this and that wrong with it. ONE week later, I found myself buying a new HONDA. I am 23 and it was my first big investment (after college). I couldn't have done it without the helpful, friendly staff at Goudy Honda! I will never go to another location for a Honda or part from the Honda, such an amazing car. It was worth passing 15 other Honda dealerships along the way; the 1.5 hour drive was way worth the quality at Goudy of Alhambra!

caldwelll878

22 de sep. de 2014

Ask for Charlie "Brown" Clay at Goudy Honda. He's a great salesperson to work with. He knows his stuff and he's a straight dealer. This is the second car I've bought from Goudy: the service and experience are top notch.

Lidia Alejandre

16 de sep. de 2014

I've recently bought a brand new 2015 Honda Fit and I got to say it was the best dealer experience every. From the moment I walked in to the minute I left it was all about me, the customer. The manager and the sales representative Jessica were more interested in finding out what I wanted than just simply getting a sale. I would recommend this dealership to all. The manager offered me a deal and when I signed the contract it was exactly as he had promised. Visit Goudy Honda, you won't be disappointed.

asandra

5 de sep. de 2014

Just purchased a CIVIC GX from Mike. Traded in my Prius. It was actually one of the less painful car purchases I've made. I think everyone hates going to buy a car. They didn't play any weird games of going to get the manager or hard selling extra items.

biannka jimenez

5 de sep. de 2014

i went to gaudy honda during labor day weekend, i was extremely satisfied with the customer service me and my husband received, our sales associate richard was excellent he was very kind and honest, he was so funny and very professional he was amazing! thank you richard for all your hard work!

pepehonda

5 de sep. de 2014

For the first time I feel like I made a deal with a real family compared to other experiences at other car makers. I felt very comfortable through the whole process. Especially with Maricela that was very nice to take care of us in all aspects. Thanks for the attention given to us!!!!!

echaurig

5 de sep. de 2014

I was just getting my feet wet when I arrived to Goudy Honda. it had been 18 yrs since I stepped onto a dealership. I was expecting sharks! I was impressed by the treatment I received. Javier V. was nice, polite, and not at all intimidating. He knew I may not purchase from them given I had done some research for options, but he still went out of his way to get me started and offered me different options to consider wherever it may be. Before I left he introduced me to his supervisor, Allen. He was funny, friendly, and encouraging. I left with a positive feeling. I obviously returned and purchased a CR-V 2014 and I am loving it!! I was satisfied with their service and would recommend the dealership.

Roderick stansbery

1 de sep. de 2014

Like any car dealer you have to be ready to bargain. That being said, they gave me 5 star treatment from beginning to end. They were honest and the car is remarkable. Everyone raves about the 50 mpg Prius. You can't get any car better than that right? But a lot of people don't know the Accord hybrid base model gets 50 mpg in town and 45 on the road according to the EPA estimates. Well now that we have had the car about a month, those numbers are about right. Sometimes we get 45 mpg and sometimes 47.5 mpg. Really close. If you drive according to the hybrid rules we could likely reach the EPA estimates. We have the same experience with our Prius. But this car has a dashboard that reminds me of the deck of the Star Trek Enterprise on their new movie. The lighting, the gentle noises that come on with these bright blue, purple and white lights as you start this car. The dashboard is truly a computer with remarkable abilities. Even the side mirrors are designed to nearly eliminate the blind spots in a high tech way. If your going to buy a Prius at least drive one of these first. An Accord hybrid is like a high end Prius for another $4000 bucks. Definitely worth it. Thank you Mr. Guiterrez. A proud new owner of these high end hybrid, Roderick Stansbery.

Marcello

30 de ago. de 2014

Now that I have had my 2014 Honda Civic for 3 months I believe I am adequately able to discuss my car buying experience at Goudy Honda. Overall, I have no qualms. What is normally an extremely tense (and many a time awkward experience) at the car dealership was actually an enjoyably positive experience at Goudy Honda. My father and I worked with the sales team of Tito, Jessica, and Karl. All of them where extremely friendly, and even humorous at times. They went above and beyond their "sales positions" to get me the car I wanted with all the accessories and items I requested. Not only did they show me how everything operated within the car, but they sometimes spent hours just going over the many questions I had. Their professional attitude combined with their genuine care about the customer really made the experience enjoyable. Even after I bought the car whenever I had questions they did not hesitate to try and aid me directly. For example, when I thought my civic's thermostat sensor was frozen I immediately called Jessica - who rapidly answered. Not only did she try to walk me through some troubleshooting steps (even though this is not her main job as salesperson) but she went ahead and made a direct appointment with the service manager that very same day! The only reason I dock points in this review is because they have useless tablets on the desks of their tables which they do not seem to use - seems like a waste of money. So if you are in the market for a Honda, give either Tito, Jessica, or Karl a call and they will be sure to help you out. My complete recommendations (I am not sponsored by Goudy Honda).

Mary Ann Mendoza

30 de ago. de 2014

Had a wonderful experience at Goudy Honda. Just purchased a 2014 Honda Odessey from Alfonso Cabral. Alfonso was GREAT to work with. A++++. He made a normally stressful process COMPLETELY stress free. If you are planning to buy a car. Go directly to Goudy and ask for Alfonso Cabral. The finance guy Michael Nguyen was also great. Not pushy or over aggressive at all. He got me through the process quickly and painlessly. Overall i had an excellent experience here and will be back next time i need to buy a car.

aluana

26 de ago. de 2014

Goudy Honda is where I got my 1006 Honda Element!! So pleased with my purchase. Hugo the car salesman was great very helpful and patient. With some negotiations got a great deal!!! Very luck to have found Goudy Honda!!!!

Honda Girl

26 de ago. de 2014

Recently purchased a new accord from here and Michael Avila was the best! Topped my expectations of my first new car purchase. I was treated so well and my experience was above and beyond that months later he would also sell to my mother, my brother & 2 more family friends!! Definitely would recommend asking for Mr. Avila in the internet sales dept.

aluana656

26 de ago. de 2014

Goudy Honda is where I got my 1006 Honda Element!! So pleased with my purchase. Hugo the car salesman was great very helpful and patient. With some negotiations got a great deal!!! Very luck to have found Goudy Honda!!!!

Nolan

23 de ago. de 2014

Mike was very helpful and knowledgable. I felt I was able to trust him after only 15 minutes of speaking with him. He gave me a great price and I've referred several of my friends to him. Mike is the only person I would go to when buying a car. Thanks once again Mike!!!

Branden

22 de ago. de 2014

This dealer was okay. The people were really patient so that is nice. Jessica and Stephanie were awesome though! Very polite and professional. I would definitely recommend them if you are going to shop here. Probably could have gotten a better deal but we're still happy. Good luck to you all.

T. Brooks

21 de ago. de 2014

I had a great car buying experience from Jessica S. She was fantastic! She made the entire process so easy for me and she even followed up with me after the purchase was complete, to make sure I was completely satisfied. Thanks Jessica for making my Goudy Honda experience so wonderful! I love my Crosstour!

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21 de ago. de 2014

It was a great experience purchasing my first car in Goudy Honda. I've been trying to look for SUV that would fit my budget with high quality and I am very glad to get those.

Jonathan c

20 de ago. de 2014

If you're interested in buying a car ask for Jessica sales person she's explains everything very good and was clear on what I wanted to buy helped out a lot overall very satisfied next car going back to her

Rachel C. Luna

20 de ago. de 2014

Excellent experience. Being my third year buying a Honda gives a sense of tranquility and even more when you're dealing with someone who doesn't pressure you and gives you the opportunity to choose what you really want to buy. Jessica was very honest and try all means for me to take my lovely Honda home without being pushy and THAT is very much appreciated...Thank you again Jessica!!!

Philippe Saenz

19 de ago. de 2014

Excelente deal , the buying experience was wonderful this is our third buy from Tito and Jessica, they just went the extra mile and made it happen again for my son, they were always positive and helpfull . If I buy another Honda again I will keep looking for Jessica and Tito from Goudy Honda They Rock!!! Philippe & Marcello Thousand Thanks

gqcho

19 de ago. de 2014

excellent overall service!highly recommended!!!every detail was explained, great offers especially the elite club member benefits...if you're looking for a car, this is the best place!if you want a great service look for alfonso..

Ray

19 de ago. de 2014

You may know how hard it is to get a Honda Fit EV. Yes, I got one recently. I feel that I am so lucky to get my unicorn. I was in the long waiting list. For almost a year, I have been calling the dealer. Jessica Saucedo was my contact. Jessica was very helpful and took extra effort to find information. When the car was arriving, she made sure that no one cut in front of me. She was great. During signing process, Jessica had an excellent customer service and showed knowledge of Honda products. Thank you.

Kent

19 de ago. de 2014

Sales rep is excellent and very friendly. We have looking for the best deal of 2015 Honda Fit and finally make decision to purchase from Goudy Honda. Highly recommend of this Sales rep (Jessica). She explains everything to us with detail. If you want to buy new car, look for her! Thank you!

AJC

19 de ago. de 2014

I had a great experience with Mike, Dave and Art. All three gentlemen were very helpful during the buying process and were extremely knowledgeable. They did not try to sell me anything besides the car, which I really appreciated. If you are buying a car, ask for Mike or Dave!

TheeAlexAlonso

19 de ago. de 2014

I went to Goudy Honda to take a look at the 2014 Honda Accord Sedan. I wanted to compare it to the Mazda 6, which I was very intrigued about. I had no intention on purchasing this day. But, Jessica Saucedo, the sales lady whom attended me with a pleasant and positive demeanor changed my mind. She answered all my questions and informed me of more features that convinced me, there was no better time to buy my new car. So, I purchased my Honda Accord. I am loving my new car, all in part, due to the way my experience went. I thank Jessica for her great help and informative explanations.

Halena

18 de ago. de 2014

I'm very satisfied with the service from Alfonso. He's very helpful and friendly. He willingly to spend time to search for the color of the CR-V. I will definitely recommend to my friends and family member to shop at Goudy Honda and look for Alfonso. Thank you! Alfonso.

Jason U

18 de ago. de 2014

I had great experience with Alfonso, very helpful and knowledgeable. He will go the extra mile to get you a great deal. Highly recommend Alfonso.

joycee

17 de ago. de 2014

Alfonso Cabral is the man to go to! He was extremely patient which was pretty important considering how indecisive we were. Patiently answered all our questions and concerns. Alfonso was also friendly and approachable and didn't pressure us to buy a car. We were able to drive out with the car we wanted by the end of the day!

manuel marroquin

16 de ago. de 2014

Jessica was great shes helped me purchase about 5 cars already everytime i get another car i just go to her.

Cuauhtemoc D.

16 de ago. de 2014

When in and had some questions about cars and prices and everything in between. Michael Avila was the one that approached me in a friendly and professional manner and made me feel comfortable as I asked him questions. In the end I was not pressured for anything so when I get some money saved up I am gong back to Goudy Honda and having Michael Avila help me with my purchase.

Mary

15 de ago. de 2014

I needed a new car for my new baby and went to goudy honda, I had no clue what I wanted. Mike Avila really help me find the perfect car! He had so much patients with me...we looked at like 10 different cars! Thanks again mike!

Roman Dominguez

15 de ago. de 2014

I've been searching for a car for a while and I finally found the place to buy. Michael A was very helpful. He explain all the features to me and was patient with me. I will refer all my friends and family to him. Art was also helpful.

Jose Q

15 de ago. de 2014

I recently purchased a vehicle from Mike in the internet sales dept. He was really helpful. Dealt with him via email and he give me all I needed to just walk in and have a smooth transaction I am very pleased with the customer service and with my new vehicle. Thank you Mike for a great car dealer experience.

realtnayrb

15 de ago. de 2014

As a first time buyer I didnt know what to expect. But Goudy Honda treated me like I was special. They gave me different options. What i thought was amazing though was the fact that they didnt pressure me at all. They were patient with me as i made my choice. I went with the 2014 Honda Accord Sport and i couldnt be more satisfied. I will definetly recommend this dealership. Thank you Goudy Honda!

Ana Q.

14 de ago. de 2014

My first time buying a car. So glad Michael Avila whos was the salesman who helped me, was really helpful and gave me great service. I had shopped around and was so confused with the whole car buying. So glad I went to Goudy honda . I bought my car n everything worked out..

Argeniz

14 de ago. de 2014

Had a very good experience with Jessica she's been very helpful in trying to get me a good deal in a car. Even though my credit ain't that good she's been trying very hard to see what she can do to help me out & I appreciate that a lot.

Alice and Jesse

13 de ago. de 2014

Michael Avila was excellent. No pressure at all. Showed me a couple of 2014 Honda Odysseys and explained the difference between the models. He was a great help in helping me make the right decision in purchasing the right model of the 2014 Honda Odysseys for me and my family and at a great price. I would recommended him to my friends and family.

mitsuadam

13 de ago. de 2014

Whent to Goudy Honda dealership to check out the new cars as I walked in the dealership I was greeted by mike Avila so I asked him about the cars and stuff this salesman mike knows his stuff and at the same time he made me feel at home he treated me with respect and he did not pressure me into anything like other dealerships I would recommend this dealership to my family and friends to go and talk to mike Avila

Anna De Peralta

13 de ago. de 2014

I was so excited to be getting a brand new car after driving a 1999 BMW. I went in the dealership in hopes of trying to find the right car, but not necessarily buying it that day. I already had the 2013 Honda Accord in mind but as soon as I walked into the dealership, I was politely greeted by Jessica Saucedo and she took me to see the car I wanted. When I walked up right to the car, I didn't feel right and Jessica already sensed that this was not the car for me! She took me to see the Honda Civic SI and I fell in love. I was so amazed at how Jessica was so easy to talk to and I really appreciated her help in finding the right car. I was so surprised at how quickly Jessica and I clicked that we even exchanged numbers and we still keep in touch now. Whenever I have a question about my car, I am able to contact her right away and receive an answer in an instant! I'm so very grateful for meeting such a nice and helpful woman to help me find the perfect car and she exceeds all expectations of knowledge in Honda cars! I really recommend her if you're interested in buying a car because she is very approachable and friendly! Overall, I really enjoy Honda and its services and I haven't had any problems thus far! Continue doing what you're doing!

Antonio Pulido

12 de ago. de 2014

I got a 14 accord sport model silver. I wasn't ready for a new car at the time, i was just browsing at the cars in the LAfitness lot on Fremont and she seen me while she was going crazy looking a customers new car. I was surprise she took some time to ask me if I had a question I had just one and it was to see if they could help me even though I had no credit. She was nice to take some time to help me out she gave E her business card and I called her 2 days later and somehow jessica and her manager Tito explain things to my mother and I that we decided to get a new car thank you jessica n Tito . I just called her 1 week ago to let her know my sister might be ready to get a new car soon .

Nassim Carbajal

12 de ago. de 2014

Jessica Saucedo is the girl to go see just like the other reviews about her are true. I have purchase 2 cars from her and it's only because she is always honest and is not afraid to give you her personal opinion about the purchase you are about to make. I just got my second car from her 2 weeks ago I can say I am happy with my new car and if I ever decide to change my car I will sure give her a call so if you go to Goudy honda ask for jessica.

Manuel Hernandez

12 de ago. de 2014

I got the best service from jessica Saucedo and this is the second time I purchase from her and both time she is helpful. Somehow her and the managers manage to get me incredible deals. If anyone is ever looking for a car I could advise you to go see her you won't regret it. Goudy honda has nothing, but pretty nice girls that are always smiling and have great customer service.

Sherri L.

11 de ago. de 2014

I recently got my honda accord service at Goudy Honda. Jim S. came over to greet me. He is the most down-to-earth man I have ever met. I explained to Jim that my car was making screeching noises. I decided to take it into Goudy and have it checked. Being a mother of two young children, the first thing I think of is the safety of them riding in my car. Jim was very knowledgeable about explaining to me about the brakes. He reassured me that the mechanic would take care of it. I was very impressed with his professionalism. I really applaud Goudy Honda dealership for providing the best customer service. I purchased my car there and referred five customers. All five of them bought their cars from Goudy. They also have their cars serviced at the dealership too. Therefore I had plenty of opportunities to deal with everyone working at the dealership. Starting with the receptionist, sales, finance, and service department. They all work very hard day in and day out to provide the best service at Goudy Honda. Mr. Goudy you have definitely trained your employees to provide excellent service at your dealership. This is why your business has been so successful. Congratulations!!!

Ben

8 de ago. de 2014

I was looking for a vehicle recently and I came across Goudy Honda on the internet. I spoke to the internet manager Michael Avila, and set up an appointment with him to see the 2014 Honda Accord EX-L. Going into a dealership is a little intimidating, but Mike made me feel at home. This is the best customer service that I've received at any dealership so far. And the price he gave me was good too!

Sherri L.

8 de ago. de 2014

I went to several dealerships to look for my new honda accord. I was not impressed until I went to Goudy Honda. Michael A. was very professional. He was knowledgeable about the accord. Michael did not pressure me to purchase the car. He worked very hard to get me the best price. I was extremely happy to have Michael help me with my new accord. I would definitely refer him to my family and friends. Michael provided the best customer service I had ever seen.

anthonyy

8 de ago. de 2014

I had a good experience dealing with the used car folks at Goudy. My roommate bought a Civic Si from them last year, and also had a good experience. I am currently in the market for a Honda S2000, and they had several for me to look at. I ended up not buying a car from them, because they had a couple that were cheap but too worn for my taste, and another that was pristine but beyond my price range. I need something a little more in the middle.

jose

8 de ago. de 2014

The salesgirl was great helped me out with all of the vehicles that were purchased at the location.It was great pricing and me and the family got what we needed.And the help was so great that I even brought some friends to th dealer and they were helped just as well and curtiously.So all in all it was a positive experience i would tellanyone to come to the spot if they want to get into something reliable for work or school.

Ninaaq

8 de ago. de 2014

I have been going to Alfonso Cabral of Goudy Honda for years and purchased 4 cars from him already. He is an excellent salesman, not the kind that will pressure you to buy something you don't need or can't afford. He has helped us get great deals on our cars and he is someone we trust. We can't imagine going somewhere else to get a car. We moved to South Orange County and have a Honda dealership a mile away from us, but whenever we need a new car, we still make the drive out to Alhambra just to see Alfonso.

andreww47

8 de ago. de 2014

I had a good experience dealing with the used car folks at Goudy. My roommate bought a Civic Si from them last year, and also had a good experience. I am currently in the market for a Honda S2000, and they had several for me to look at. I ended up not buying a car from them, because they had a couple that were cheap but too worn for my taste, and another that was pristine but beyond my price range. I need something a little more in the middle.

Jabari Smith the happy camper

7 de ago. de 2014

In the month of May I purchased a 2014 Honda Accord sport from the Goudy Honda dealership. My sales representative was Jessica Saucedo who was great help.She walked me through the entire process, she educated and me informed me on all the different options that I have so that I was in a position to make the right decision for myself. She was patient with me and not pushy at all. So I did not feel any pressure to buy. When I finally decided on the car that I wanted to purchase the sales process only took two hours. I was literally in and out. Jessica still frequently checks on me to ask me how the car is performing and if there's any other questions that I would like to know about the vehicle. My mother bought a Honda from Goudy 9 months ago and she had the same positive experience. So I strongly recommend Gowdie Honda, and if you go to Goudy request Jessica Salcido.

Asela

6 de ago. de 2014

I have bought two cars from Goudy, an Accord for my Mom and a Civic for my friend. Rather they paid and i just helped them through the process, helping them decide which car would be best for them. And I always go to the cute sales girl Jessica. Her knowledge and experience is getting quite good so she can help you decide which car is best for you. She is patient and very nice to deal with. And test drives are easily handled. We drove like six cars, both used and new before we could decide. I always like a place where women are given an opportunity. Not many car sales girls out there. The managers, at least the sales managers are pretty cool and easy going.The guy who did the paperwork was a bit of an old school shyster who at first said they did not have a Honda extended warranty that we could buy and only offered a third party warranty. Then when I said I will check with Honda, he came back and said that I could buy an original Honda extended warranty after all. But all the others are really great, including the parts department. Goudy is also building a new extension. It should look nice when completed. Some of the other Honda dealers are a little strange, but this dealership is an easy going place. For me that is important. But Jessica is your girl if you want a car.

Jason Ayala

6 de ago. de 2014

Mike sent me my price threw email. I walked in to GoudyHonda with his rate he sent me and I was done . I was in and out with in a hour. Was the best and smooth transition ever. Ask for mike in the internet department.

Danny Lee

6 de ago. de 2014

Our rep. Michael A. was great. He did not pressure us. I would ask for him again to help us.

Precious76

6 de ago. de 2014

I have been going to goudy honda since 2007 maybe longer lol don't remeber, I feel at home there my sales guy is art and mike ;) they are the best. Very friendly helpful I am a very picky person when it comes to cars but they are always willing to make me happy:))... I lease my cars from there and will never go anywhere else. I highly recommend goudy honda especially Mike A. And Art c. To anyone looking for a car ;) . Thank you guys your the best:)

t.y.

6 de ago. de 2014

From the moment I stepped onto the Goudy Honda dealership, I was treated with first class. I started walking and looking at the line of cars and was not hounded or bothered. When I was ready to talk to someone, it looked like everyone was busy, but Michael Avila came up to me and asked if I had any questions or need help with anything. He answered all my questions and made the entire buying process simple. In the end, I felt very satisfied with the way he handled all aspects of the transaction. And it doesn't end with the signing on the dotted line. Michael has gone out of his way to continue providing excellent customer service way beyond the i initial sale. I would highly recommend Michael to anyone looking to purchase a new or used car from Goudy.

David James

5 de ago. de 2014

I was assisted by Michael Avila; His superb service skill reminded be a 5 diamond hotels from across the world. He was less salesman -like and more of an auto-concierge. I was thoroughly impressed. I recently moved to SoCal from overseas and opened a business. I needed a cost efficient and economical auto. Mr. Avila approached me mid-morning in early June. His presence, attitude and hospitable demeanor made my auto buying experience less like me previous purchases and more of a beginning of a friendship. Its not often that large auto purchases can be handled, paperwork secured and all completed in such a timely and exceptional manner. I did feel like I was purchasing my auto from a German auto showroom. Michael made myself and my family feel so at home and in a hospitable atmosphere. Thank you Michael Avila and for him, I will return to Goudy.

Kris R

5 de ago. de 2014

I bought a car at Goudy Honda and it was the best car buying experience I ever had. Michael Avila was my salesman and he was very professional, knowledgeable, and patient. See him for a great deal!

Sherri L.

5 de ago. de 2014

Michael is a very professional salesman. He's knowledgeable about his job. Michael is a down to earth guy. He does not pressure you to purchase a car from him. Michael is an extremely nice guy and I would definitely refer my family and friends to him.

Veee

5 de ago. de 2014

I purchased my Civic exactly one year ago and I couldn't be more happier. It was my first time purchasing a NEW car and I was helped by Michael Avila, one of the Internet managers from the Internet Department. He was very patient with me in the buying process. I took my time because I knew exactly what I wanted and Michael made sure I was taken care of in the entire time it took to purchase my new car. Thank You Goudy Honda for a wonderful,hassle free experience and also Michael Avila for his commitment to my requests. If you're going to buy a Honda, make sure to buy from Goudy!

Johnnyallstate

5 de ago. de 2014

This has been the 4th car I bought here at Goudy Honda in Alhambra and I have left happy. My recent purchase was a new honda CRV. The internet manager (Michael Avila) was great. He's my go to guy at Goudy. He makes the buying process easy. If you are looking for a honda, go see Michael Avila for great customer service.

Omar Leon

2 de ago. de 2014

I have purchased 2 cars from this dealership with the same sales person (Jessica) the reason I returned was because unlike other dealerships I love the way goudy is not on top of you pressuring you to buy. I told her what I wanted and she sold me just that. Did not try to shove all the extra add ons. I'm a very happy customer thank you jessica for the great deals!!

Christian Alas

1 de ago. de 2014

Very happy with the service I got at Goudy Honda. Stephanie Villegas was such a big help. Was able to find the car I wanted for me and the whole transaction was really smooth. I recommend her to anyone who's shopping for a car. She's very sweet, and helpful. Dont be scared to ask for her 6265761114. I will definitely recommend everyone to look for her and shop at Goudy.

JKL

30 de jul. de 2014

Going to Goudy Honda was a wonderful experience, my sales manager Dave Chu was straight forward and answered all my questions perfectly! I went into the dealership nervous because this is my first car under my own name, but Dave defiantly eased my nerves. The buying process was quick and easy and I was out of the dealership within 3 hours driving off in my new car! I would defiantly recommend anyone to Goudy Honda and refer them to Dave. Great customer service and staff, plus when you purchase you get 3 years free oil service, score!

"kimberlyy124","Premier"

29 de jul. de 2014

So I bought my used certified Accord from Goudy Honda 15 days ago. Since I got to the store to completion of purchase, I was overwhelmed by the customer service that was provided. From test drive to paper documentation to the offers/discounts provided, everything was just perfect. The prices of the cars are also very reasonable compared to other dealers. All in all best place to buy the best Hondas. I would recommend this place to every buyer.

kimberlyy124

29 de jul. de 2014

So I bought my used certified Accord from Goudy Honda 15 days ago. Since I got to the store to completion of purchase, I was overwhelmed by the customer service that was provided. From test drive to paper documentation to the offers/discounts provided, everything was just perfect. The prices of the cars are also very reasonable compared to other dealers. All in all best place to buy the best Hondas. I would recommend this place to every buyer.

Cesar Garcia

28 de jul. de 2014

On July 20, 2014 my dad and I went to Goudy Honda to buy him a new car. Overall my experience with the people that work at the dealer was excellent. One person in particular Jessica Saucedo stands out as she was very professional, courteous, friendly and thorough throughout the process of purchasing my dad's new 2014 Honda Accord Sport sedan. She provided exceptional service as she answered all of our questions that we had and made our experience gratifying. I strongly recommend anyone who is looking to buy a new Honda to go to Goudy Honda and ask to speak with Jessica as she will do a wonderful job and make you feel at ease as she explains every step of the process of purchasing a new car and give you the best deal possible.

cindy_1213

18 de jul. de 2014

I just wanted to take the time to thank Michael and Art for my Honda Civic... You both were wonderful and I cant even began to describe how grateful I am for all your help. You were friendly, professional, and very straight forward. We need more people like you two

doriss

14 de jul. de 2014

First I didn't plan to buy my car from there but the salesman - Denny made me feel very comfortable and explain things very details. End up....I bought it with Denny with a good deal. Thanks Denny

frank

1 de jul. de 2014

Just purchased a brand new Honda today! Thanks to Ervin and Tito, I walked out with the car I wanted and the price I wanted ;). Although it took hours, it was definitely worth it because I love my new HONDA! Customer service was great! I walked into the dealership not knowing what I wanted really, but then there was ERVIN! He helped my family and I explore options and helped me choose the car that would be suitable for me. Thanks Goudy Honda!

ghlee

27 de may. de 2014

During my search for a new vehicle, I came across Goudy Honda. They offered me a great deal over the phone, but when I went into the dealership, cash in hand, ready to buy - they changed their story. Art was the most pompous floor manager I've come across. He was condescending and rude in the way he spoke to me. He kept touting that he was the manager and kept undercutting his sales guys by saying their word means nothing. Even though, obviously, they check with him before confirming anything with us over the phone. In fact his sales guys called me back a total of 5 times to confirm every detail. I have been to many a dealership but none as unprofessional as this. I had seen the reviews on dealerrater but ignored them - that was my fatal mistake. Don't follow in my footsteps - avoid this dealership!Sidenote: The sales guy, Dave, was nice and pleasant to work with. The only reason I gave them a "2" for friendliness. It's really not his fault that he works under Art.

jgeorge1995

12 de may. de 2014

Upon arriving at the dealership, I saw the car and I loved it. This can was for my 17 year old son and of course he would love it too. When going to the dealership we were told to ask charlie brown. We asked for charlie brown and boy when I met himI knew right away that this guy was going to be a pain. While test driving the vehicle, I noticed him turning the music up and saying this car has amazing speakers. Was listening to 102.7 for about 5 mins of driving. Keep in mind that this was the 10th dealership we visited so far. So I was pretty exhausted and the car was being sold for a fair price. While negotiation, he told us the price were looking for is not possible, but what he can do for is take away the warranty and make the car cheaper. I knew right away that was b.s . But as a father I wanted to make my son happy, so we made a deal. Ended up driving the car back home and my son loved it. But when I drove it to work, I noticed a bunch of noises. Let me list down the following items that were broken in the vehicle.-engine mounts-cv joints-right front door lock-rear right door lock-oil gasket damaged.-car was leaking oilAnd atleast five more problems that I cant remember right now.While heading to kolbe honda I remembered charlie jacking up the volume. He didn't want us to hear the noises, he wanted to hide it from us. Wonderful. This guy was just heading for his commission, no customer service whatsoever. And not to mention this car had 20k miles with a 7 year 100k mile warranty. Dont get me wrong, I visited goudy honda and they told they'll get my car inspected. Bs . They didnt inspect anything, car was sitting there for a good two hours and got a call saying the cars in perfect condition. And its funny, I saw Charlie brown and he ended up completely ignoring me, no hey nothing. Not surprised at all. Brought it back and kolbe honda found two more problems and ended up fixing it. DO NOT GO TO THIS DEALERSHIP, ESPECIALLY CHARLIE BROWN, SAVE THE HEADACHE!

GL0418

20 de abr. de 2014

I intended to buy a car from Goudy because their internet sales manager emailed me a very reasonable quote for a 2014 Honda Accord. But when I arrived to sign the paperwork, Goudy raised the price of the car by $1193.00!! Talk about bait and switch!!! Needless to say, tempers were raised, words were exchanged, and I left. As a consumer, you have the right to be treated fairly and honestly. Goudy apparently has no qualms about lying and not honoring their own written quote. Stay far away from Goudy and buy your car from a respectable dealership like Sierra Honda in Monrovia instead.

GoudySucks

5 de abr. de 2014

I bought a used car there and they switched the advertised price that was listed. I didn't notice it when I was finishing up the paperwork, but the tacked up the price $950. When I went back a week later I thought that they would me more than happy to help out and adjust the price, but instead they were rude and treated me like I was trying to scam them, when in fact they scammed my. Michael DeVille was rude and condescending and he acted like a thug along with his sales associates shoe all stood around me as if trying to intimidate me. It was the worse car buying experience that I've ever had!! What ever you do, do not go to Goudy Honda!!

addison

4 de abr. de 2014

Had a great experience with you guys yesterday! Excellent customer service! Special thanks to rico, tito, and pete! Thanks for your help!

Respected customer

1 de nov. de 2013

Visited the used car lot for a car advertised online. I found the car and it was in good condition with low mileage Unfortunately the middle-aged salesman that I met were not so nice nor friendly and little bit suspicious. I made prudent offer for the car but he was hesitate to pass the offer to his boss instead he was browsing the internet and tried to proof that my offer was no good. He also insisted that I disclose detail information about my financial information even though I told him that I will use my own financing from credit union. We finally left the dealership after wasted my valuable time there. I ended up buying a brand new car from other authorized dealer for the same amount of money. Luckily I did not buy the car from that dealer. Very poor customer service and need serious improvement in order to get customer's confidence to buy there.

AA

15 de oct. de 2013

Sales : Highly recommended for David Wang, cell 626-688-8945 , the sales person that assist me on buying a car last week. 2014 Honda CRV. Very detail to explain about car function / how it works and you can see him try his best to make his customer happy. Even though after purchasing a car, if i have a small question, he still answer the phone. Wow. From now on, if I have a friend want to buy a Honda car, I'll go straight to him. Pricing : negotiation deal its really depends on both party (seller and buyer). Any dealer want to make as much as possible :'( Do the math is very important. It took me about 3 hours for the pricing process. Very satisfied at the end. If you see me post the same review on other review site, this because I do copy and paste. I am lazy to write the review. But remember how nice is David, so I write this review. Thank you David Wang.

solid force

3 de sep. de 2013

The price of the vehicle was great! However, be aware that they will try to sneak in an extended warranty package (service package) into your final price without you even knowing about it. They will use fast talk to imply that the service is included in your purchase, but when you look at the final price it will include the price for the service packages. They are a business trying to make as much money as possible like any other business, but the sneaky process they use to go about this is dishonest and charlatan to say the least. Don't trust anybody in that place and just make sure you get the deal you agree upon. And absolutely read everything they are giving you to sign, no matter how long it takes. Other than that the sales room is nice, used car lot looks ran down, but cars are maintained, the sales people act nice, but nothing but business here, don't trust anyone, and just get your deal and get out of there with your integrity intact.

RJJL

20 de jun. de 2013

I have an excellent experience with this dealership. I was looking for a new car and they found a great coupe for me and the price is more then fair(thank you Jerry). I would recommend my friends to this dealer if they are looking for a new car. This is my first time buying from Honda and I was skeptical, but I like my new car. Jerry was a nice guy and he did a great job to get me this car. The whole experience was quick and clean. I was in and out of there in less than two hours. Thanks guys for a great job you did for me. THANK YOU.

Repeat customers

20 de jun. de 2013

Wonderful overall experiance. Was able to locate exactly what we were looking for which wasn't an easy task as we were looking for a manual Accord. We didn't require repairs on this purchase; however, we needed a part for another one of our Honda vehicles and were very pleased that the part was available, didn't have to be ordered, and Goudy set it aside as requrested, so that we could pick it up on a Sunday when parts was not open.

Gabe

17 de jun. de 2013

I came here a few months ago with my wife, looking to get a second car. She was pregnant at the time, and we needed a car that was safe, good on gas, and with enough room to handle a baby without going too big like an suv. After looking around for a few minutes, we were immediately greeted by Michael. He was such a nice guy, and not pushy like some of the other dealers we went before. We had a lot of questions, and he had answer for everyone (very knowledgeable guy). We test drove a few models, and finally decided to go with a Honda civc HF; perfect car for our little family. The finance went well, and Michael (again) :o) came in and presented us with our brand new car! He went over all the details (very articulate). Now, the car is the best purchase we ever made. If I ever need another car, I'm head back to Goudy Honda!

Family man

9 de jun. de 2013

Leased my Honda Accord 2012 in August from Goundy Honda. The customer service alone was great. I've been shopping around for about two months prior to coming to Goundy and right away I felt comfortable dealing with their agents, no presure when I was looking at all their great selections. When I was ready with my selection the deal was done that same day. This dealership mafe me loyal to Honda. I recomend this dealer to all my friends.

Ross Jackson

5 de jun. de 2013

I was so happy with the first car I bought for my daughter from Goudy Honda, I bought a second one for my wife. Honda makes great cars, so that was a no brainer... but choosing the right Dealership was the issue. I found a great deal on the internet and met with Jefferey to discuss the deal. He was really easy to deal with, absolutely no pressure. Never did I feel like I was being sold a car, it was truly a buying process. We test drove several cars, found the ones we liked and Jeffery very quick completed the paperwork, and we are now a two Honda family. I have all of my service done at Goudy Honda, they are fast and there are never any surprises or up sells. Check them out for yourself and ask for Jeffery, he will take very good care of you.

Tonyt

27 de abr. de 2013

This dealer is waste my time. Today they say this price, tmr they say another price. The price is higher than the other dealer.

Duped potential customer!

13 de abr. de 2013

Drove all the way from San Diego to look at the car we saw online. The tires were worn out and they lost the floor mats. We made a reasonable offer considering the defects, but the dealer would not budge one dime on his price. Don't waste your time going to Goudy, they are totally unreasonable in price and service (or lack there of).

Arcchen

27 de feb. de 2013

I have been there twice. In the first time, after I drive test on CRV, and I want to try accord, the dealer didnt let me drive test, and ask me pay cash at that time.... wtf.....Dealer sucks, and the price sucks... Can u guys image that they gave me a offer for leasing accord2013 with 7000 down payment and pay 300 per month..... Wtf.. Don't go goudy...... Otherwise u will spend a lot of money.

harleenkg

20 de ago. de 2012

This review is for their used car sales department. After getting my car serviced here for months, I kept getting letters from them saying they wanted to buy my 2006 Civic. I finally went in to see what the car was worth. I was getting tired of it and was ready for an upgrade. I met with Johnny Hartanto who looked at my car, the title, the body etc. and said told me that because of the minor accident on my car and the fact that it had been repainted, Goudy wouldn't buy my car for very much. Fine, that's legit. He said Goudy cared too much about their reputation to buy a car that had been repainted. THEN he told me he has a side business in El Monte called "Auto Use Car Inc." and he buys cheap cars from auctions and sells them for a higher profit. He said I should go talk to his business partner there and sell my car. He said he'd give me at least $8500, which is the auction value of my car. That is TOTALLY shady. Why would a Goudy salesman be trying to recruit me for his side car sales business? Of course I went to see the guy in El Monte because $8500 sounded pretty good to me. This "business partner" told me that he wouldn't buy my car and that Johnny was not his partner. Huh? Okay weird but whatever, I'm not worse off than when I started, I just wasted an afternoon driving to El Monte. I was a little annoyed that Johnny lied but I got over it.The next day, Johnny called me back and was super rude. This is how the conversation went:Johnny: "So are you going to sell your car to Goudy Honda?"Me: "Excuse me?"J: "Do you want to sell your car to me or not?"Me: "You wasted my time sending me to your 'business partner' in El Monte and now you want me to come back to you?"...that last bit was a summary. I was pretty annoyed this guy was calling me back. I figured out he was sending me to that place so the other guy in El Monte would say no, then Johnny could low-ball me figuring I'd be desperate to sell. WTF. I was pissed and made it known to Johnny on the phone. He started stuttering and said he had another call and that he had to go. CLICK.What a SKETCHY dealership. Most dealers prey on unsuspecting consumers, no surprise there. But the back door deals? Sending me to random car dealerships in strange towns with grammatically incorrect/misspelled names? I was hoping to forget this whole situation but after that call from Johnny I was going make sure his boss knew about the situation. So within an hour of my complaint to the sales I got a call from Quien, who profusely apologized, told me that I was a VIP customer, blah blah blah, and that he'd love to buy my car from me. UGH. Gross but at this point I wanted to sell my car so I took it in and I shouldn't have been surprised at the bait and switch that happened. Quien's nice guy attitude disappeared and he was all business after that. Was really rude but finally offered to buy my car for a price I was satisfied with but was super duper rude to me. They didn't even come back to tell me the sale paperwork had been filed, just left me sitting in the office. The used car department totally gave me the run around when I sold my Civic to them but in the end, I got a check in the mail and it all worked out. I wanted to write out this whole scenario because I think consumers need to know the kind of sketchy deals Goudy Honda is involved in. After all my terrible experiences with Goudy Honda, I would never go back to them and suggest that you stay away as well. You just can't trust what comes out of their mouths.

Burgermom99

11 de jul. de 2012

My son's car was totaled while we were out in California visiting him from the east coast. We visited car dealers all overmCalifornia from Saturday until Tuesday when we went to Goudy. Our experience was quite pleasant. To say Art went above and beyond to find us the perfect replacement at the best price would be an understatement. Dave our salesman was outstanding. Chay was great also. I have to say it was one of the best experiences we have EVER had at a car dealership and with 3 adult children and ourselves, our experience has been extensive. Everything was wrapped up before we left to go home and we could not have been more pleased with Goudy Honda. Thank you for everything.

sillyrabbid

2 de jul. de 2012

Hey, guys, I'm gonna share my horrible experience with Goudy Honda recently. I'm currently a college student and got my first new car in my life from them last month. They ripped off me so hard, sold a Honda Fit Sport 2012 A/T, no Navigation to me at a price of $19,120(the price is just for the car) and that's the price before tax. I was in a hurry so they took advantage of me. Salesman Tommy was pretty friendly and easy to talk, but his superior was pretty firm on the car's price(Tommy said that he could not decide the price unless got his superior's or manager's approval). After a long time of bargain, it ended at $19,120 before tax and his superior was attempting to add an extra of $1000 as a term of so called 'market value balance' earlier(such a scammer, totally BS). And such price offers no extra accessories for the car at all... Let's talk about how I signed up the contract. I was lead to a small room and the guy in there handed me the contract while kept his mouth shut, he didn't explain any necessary terms such as how much is for what, APR, monthly payment, etc. but instead he only told me to sign here and there. He's like the expect customers to sign now and regret later typed person. So I'd advice everyone to read twice before signing your names. Next I'll tell you my experience about the extra alarm system they recommended me to purchase and I did end up to purchase it. They charged me $495+tax for that piece of crap and its performance sucks!!! It's basically an extra anti-shock sensor for the windows, probably only worth 20 dollars at most w/ labor fee included. I have to knock the windows really HARD like a boxer in order to trigger the alarm, seriously? And after I finished pumping gas at the gas station and closed the lid, the alarm somehow got triggered and people were all looking at me, it was super embarrassing! Also, it gets triggered while I'm washing the car as well. If they ever attempt to offer you the extra alarm, don't buy it, it's non-refundable, it won't help you with the potential car theft issue, but only cause you troubles!! It's an anti-owner alarm! I told my story to my 2 room mates, they all shake their heads. One of them was actually about to buy a car and he swear that he won't go to this stealership for sure. Goudy Honda, maybe you think ur smart for taking advantage of customers like me, but you also have caused a significant reputation decline and rejected potential buyers or returned customers, that's a silly move! Again, to all the potential customers, please think twice before you buy a car from Goudy Honda!

michaelpcon

3 de feb. de 2012

I was in the market for a 2012 honda pilot ex silver, i have been searching everywhere around my house within a 50 mile radius and the dealers i went to said they had it then when i went there they had a black one... i called Goudy honda and spoke with phillip and he told me he had 2 silver ones so i went there and they actually had 2 silver pilots. he pulled up the first suv and i inspected it and he asked if i liked it and i replied i wanted to get the car that had the lower mileage and he walked across the lot just to check there mileages and told me the other one was lower and brought it to the front of the lot for me. After test driving we worked on numbers, this is why i gave the dealership 5 stars throughout the board they will help you get the perfect price you want on the car.

TreeMagnet966

18 de dic. de 2011

My car was recently totaled in the Santa Ana winds that hit the SoCal region, it turns out tress falling on cars do a lot of damage. So I was on the market for a new car, and I went back and forth on whether to buy new or used. cars.com and the dealer sites to search inventory helped a ton! My first interaction with Goudy was when I called to ask about a '08 LX Accord. That was when I met Charlie "Brown" who was more than happy to answer some questions over the phone about the vehicle. The guy was very down to earth, a seasoned salesman and wasn't pushy at all. He took down my number. About 2 days passed by and I was still not really sure what the heck I was going to buy, and I had plenty of other sales reps hounding me if I was still interested. Then I got a call from Charlie asking if I was still interested, it took me a second to remember Charlie, then of course the peanuts character came to mind and the light bulb went off. I wanted to test drive the LX I had asked about so we set something up for the following evening. I showed up late at 8:45pm, 15 minutes before closing time. Despite it almost being closing time he spent a good hour with me doing a test drive with my wife and my daughter and was overall a real nice guy, very patient and respectful. Plus he didn't mind my 4 yr old dtr talking his hear off about angry birds and santa. Eventually, I ended up leaving about 45 minutes after closing without buying anything! I apologized for keeping him, but something didn't feel right about the car. It wasn't Goudy...It wasn't Charlie...It was the car itself, and I just didn't realize it until I did some more research. Eventually I found the '09 Accord EX-L through cars.com using the inventory feature. (Admitting to myself that a car with a lot of bells and whistles was what I wanted narrowed the search, hence the EX-L) I called Charlie to set everything up, confirmed that the vehicle was still there today and went in with my wife and dtr again, took a test drive and we all fell more in love with the car. We went inside to Charlie's office and went through all the different types of scenarios regarding down-payments, my budget, how low I needed my payments to be, and did our negotiation with class and mutual respect. One thing that I think really sat well with me was that Charlie never interrupted me, making me feel understood. Heck it may have just been a good tactic, but it worked! I walked away feeling like I got an amazing deal. (Going in having done some research helps too, get some apps on your iphone/android like car loan calculators to keep up, and at the Cars.com mobile app is way better than the mobile site!) In the end, I spent a good couple of hours wrapping everything up. I didn't mind since I live nearby, but other buyer's should note that there's plenty of things to do in Alhambra while waiting for things to wrap up at the dealership. There's a Target, Costco, and Souplantation 2 blocks away, and plenty of other restaurants. TIPS: Be prepared(use cars.com), get some apps, plan to spend 2-4 hours there, and feel free to walk around and ask questions. I walked the lot with my cousin, who has special needs and loves cars, and everyone was very nice; answering his questions and letting us get in vehicles. He had a blast sitting in a tricked out civic si in the showroom. Overall cool people IMO.

romcruiser

6 de dic. de 2011

I went in with a pretty solid mindset to buy a used car from another dealer. But I thought it's always best to do due diligence so I pushed on with the appointment with Brian Taing. True enough, due diligence paid off when Brian went to great lengths to not only match the other dealer's quote, but I also got a car that's in much better shape and with all the other cherries on top. After the deal was sealed, I was expecting the gas tank to be filled so I took it for granted and didn't check the gauge. When I got home, I saw it was already almost empty. I emailed Brian about it and he explained the situation and then went on to promise to give me gas cards instead. I think it's fair enough considering I bought a used car. I'm now waiting for the gas cards.

Hondatactic

29 de nov. de 2011

Horrible service all around. I should probably report them to the American Honda.

Luvit

14 de nov. de 2011

Went there after being told that I could come by and look at the 2012 Civic Si, came and was told that it wasn't there even though the day before the internet sells person said it would be there. After that we told the sales person that I would like to look at another vehicle since we were there, he said he would get someone else to help us out. Stood there for a good 5-6 minutes and no one came to help out. Walked to my car and just took my business across the street. To make it worst I lived about an hour away. Horrible customer service.

DiS1BOY

13 de nov. de 2011

Back in December 2007, my dad and sister decided to go shopping for my new car. Our first stop was at Goudy Honda, we were greeted professionally and negotiated a deal with Chay and Art. Art told us, that was the best price and no dealership would beat it. Usually dealerships would say something like that to keep you away from other dealerships. We shook hands and agreed on the price and left to three other dealerships around the area. When we told the other dealerships about the price that was given to us, they were shocked and pretty much just gave up on us and didnt even bother to price match or what so ever. Not just one dealership, but all three. We came back to Goudy Honda, and was greeted immediately by Art and Chay. They gave me a warm welcoming back feeling instead of I told you so kind of feeling. We made the deal, easy transaction and picked up the car the next day.Since my family and I had such an great quality service from them in 2007. I decided to buy another car from them very soon from the same people that helped Chay and Art. This time though, I did my research and got quotes from 10 dealerships. One dealership actually gave me an breath taking deal that I couldnt pass, so I decided to called Goudy Honda and spoke with Chay. He told me he will get me the same price, when the car comes in December. The other dealership, got the car I wanted and was coming to their lot two weeks and a half earlier then Goudy Honda with the same price and all. Now comes the best part, even though its only an verbal deal that Chay is giving me, I am going to give him my full TRUST, and pass on the deal that was given to me by another dealership. I honestly hope he can pull through for me when December comes. I am only doing this because of the trust and professionalism that these two awesome guys given my family and I back in 2007. I will be writing another review soon, of course pretty much the day I buy my second car from them. cheers! for now.Kevin

irismay

19 de oct. de 2011

The most painless car shopping we have done in years. Hugo Gonzalez, our car salesman, was very honest and personable. He completed our car purchase in about 2 hours even though we had our 10 month old son with us. We highly recommend Goudy but make sure you ask for Hugo to help you decide on the best car for you. Our next car purchase will be at Goudy Honda with Hugo and we hope to be out of there in 1 hour. Muchas gracias Hugo.

wesleyb

14 de oct. de 2011

We went here to get my girlfriend a new, used car. It was our first stop of the day and should have been our last. We drove all around and I must say, these guys had the best example of the car we were looking for and a good price. I second the reviewer below that they wouldn't budge on price but it was good to begin with and they worked with us on financing to get a super low rate, which was lower than the pre-approved one she'd gotten from a credit union. We dealt with Charlie "Brown," who was friendly, helpful, and straightforward and the buying experience was relatively painless and easy, compared to how things can be when buying a car. We realized later that there was no manual in the glove box but they sent one out later that week.I'd definitely go back to Goudy.

cilla57

30 de ago. de 2011

we had a great experience at goudy honda. rico tito and pete were very helpful and very patient we spent a pretty long time there but they gave us great customer service the whole time. thank you goudy honda for helping us get a better and safer car

veragoldina

29 de ago. de 2011

Before going into all the details; I must say that Michael DeVille's decision making under time pressure was beyond any expectations, which resulted in another loyal customer. Charlie's knowledge and sincerity contributed to this as well. I came to Goudy Honda because I was interested in 2009 Honda Pilot and I met with Charlie Brown at the used cars lot. Charlie was very friendly, knowledgeable, and sincere person; he answered all of my questions; however, by the time I was ready to buy the car; we found out it just got sold. I realized that was no dealership fault and things like this happen all the time. The problem for me was the budget. I picked up the cars.com pricing which was relatively low and difficult to find anywhere else. There were no other similar priced cars at this dealership; so I had to leave. To my surprise, Michale DeVille offered to price match a better car for me (certified Pilot EX with only 2/3 of the original car mileage)! What a surprise! He didn't have to wait for my "YES" for more than half a second! Michael, absolutely truly you made my day. THANK YOU!!!!

Nitiphat

25 de ago. de 2011

This is a good dealer.Your staff ,He is friendly man.Answer everthing that I want to know.Thank so much for taking more time to support me and my Aunt.^^

conan_sendie

24 de jul. de 2011

Hugo was very friendly, courteous, and helpful, he's the guy you want to see if you come to this dealership. He answered all our questions, is very knowledgeable about the cars, and even stayed past their 9pm closing without rushing us. We are very satisfied with the service this dealership has to provide.

PILOT-LOVER

19 de jul. de 2011

I can't say enough about how great my experience was with Goudy Honda...I had visited a different Honda dealer the day before and WALKED OUT because the experience became annoying/irritating and I left with a headache.Hugo is so wonderful when it comes to Customer Service. Goudy Honda has a real asset on their hands with him. He made us feel comfortable and very much appreciated. He explained things in "normal people terms" and we even shared a few laughs.You never know what you get when you're nice to someone. Goudy Honda will have a couple of referrals coming their way based on the level of service I was provided. Car is Great, Deal was Amazing, and Hugo was Outstanding...!

gunnrc

16 de jun. de 2011

it was a pleasant experience. The sales person and the contract writer were top notch,very professional. I would not hesitate to recommend Goudy Honda

kuolui

10 de may. de 2011

I have been goudy couple times for services but they will make second problem easily. first time they gave me free oil change, second time they make fake service report.I did not check service report I can not do anything.what can I say. Just becaful check your service after "done" in goudy.

mormilo

24 de abr. de 2011

Charlie was very helpful, very nice and very informative.He made us very comfortable, he didn't push.It was the first time I buy a car directly from the dealer and it was a good experience.My wife can't buy anything without a discount so I am glad that Charlie realise that and he gave us a small discount.

Dennis Taylor

12 de abr. de 2011

This deership would have had all 5 but there where a couple of miscommunication issues but all the named staff really worked hard to settle the issues and I left feeling like I got a great deal. Thank you Jeffery, Brain and Pete. I would recomend this dealership to everybody.

BennySanchez

11 de abr. de 2011

I consider myself lucky; I was searching for Honda Elements on Craigslist. I found Charlie Browns ad, He calls them Charlie Brown Specials at Goudy Honda. It was a 2007 Honda Element. I like the Element because, I like to take my dogs out and I like to bring my bicycle with me. The Element is perfect.I called Charlie and he told me that the Element may have been sold, but he would check and call me right back. I was a little disappointed because it was the best deal I could find. Well, he did call me right back and told me the Element is still available. I got a ride from my girl friend. When I saw the Element I was impressed, very clean, shinny, even had brand new tires.Charlie showed us around the car, and then took us for a test drive. After a great test drive he showed us how to use the CD player, Cruise Control, and what all the buttons are for.Now I was concerned, I love the car but my credit is kinda stinky.Charlie Brown was able to get me an interest rate, which was better than I felt I deserved.This Guy is Great!Before I left, he had the car detailed and made sure I knew how to work everything. Also he made sure I had the radio code. Then he walked me around the dealership and introduced me to all the Managers, Sales, Parts, and Service Managers. If I need anything, I know now, who to talk to. Charlie Brown made my car buying experience enjoyable.I would suggest! Give Charlie Brown a chance to earn your business.

MCarroll138

10 de abr. de 2011

Hugo Gonzalez is the guy to see for a used car. Great guy to deal with, very friendly and helpful. Answered all of my questions, a real pleasure to deal with. The dealership has great deals on used cars and all of the staff is very friendly. I did a lot of price checking before I bought my 2007 Honda CR-V and they had the best deal by far.

adelRN

1 de abr. de 2011

They were very helpful to us-JUST LIKE THE COMMERCIAL.The tech found a nasty(dangerous)tear on the rear tire of our CR-V and the replacement won't be available til next week. But, being helpful, the service manager didn't stop till he found a solution to replace the broken tire. So 30minutes after, we left with a shiny new tire. Thanks Honda Goudy!

steffop

26 de mar. de 2011

Just drove off with a new car from Goudy Honda! Excellent customer service from Victoria - she is knowledgeable and friendly, without being pushy. She answered all our questions and patiently waited while my husband and I discussed the details and made our decision. Mike Deville and staff treated us like VIPs. We have bought 6 cars in 20 years - all from Goudy Honda! We wouldn't go anywhere else. Highly recommend.

sexedze

23 de mar. de 2011

Mike Deville and Goudy Honda has been part my family for almost 15 years. We will go to no other dealership because we know we will get the best deal and excellent customer service. The level of service and attention to detail Mike and his team provides is second to none! Needless to say we have acquired numeous vehicles and have referred everyone we know to Goudy Honda. I am impressed with the how smooth the process is to get a car and deals they are able to provide despite our tough economy. If you are looking for an honest, efficient and reliable place for a car Goudy Honda is the place to go and! Mike Deville and his team will take care of you!

gilbertv10

18 de mar. de 2011

Simply the best experience in a dealer with excellent customer service and great options with prices. Tina was very helpful in providing all the information I requeasted and extremely understanding with my budget. Paul is very straight forward in giving the best deal as possible. Great jog Goudy.

BeverlyToyama5

14 de mar. de 2011

Last year we bought a Honda Insight, and were very pleased with the customer service and car price.Just last week we purchased a Honda Fit,and again, were very happy with the Goudy Honda staff. They were friendly, courteous, knowledgeable, and professional.

mussgarcia

5 de feb. de 2011

I got my 2010 accord coupe from Goudy Honda and was a little tough on the Manager. When I first called I confess I was rude and insulting, I asked him if he cold do 250 yes or no. He was honest and said no, I immediately hung up and called another dealer. I got to the other dealer and they lied to me to get me in. No need to tell the name but they are in West Covina. I call the guy back and apologized for my actions and told him that I just wanted a low payment, I did not get specifically what I wanted, but I did get a low payment. I liked the treatment and the Manager, so is 5 fair, it is much higher than the other dealer. I'll get my next car from Goudy and my friend got a white accord at my request that she go the this dealer. I'll go back, that's all.

wndungey

1 de feb. de 2011

My wife and I love this dealership, this is our 5th car with Goudy Honda. There professionalism and courtesy is above any other dealership we've ever visited. The General Sales Manager not only helped us financially make the best decision but he was hands on for the entire purchase. We would recommend Goudy Honda above any other dealership whether your choice is based on pricing, inventory or just a friendly atmosphere.Thank you Goudy Honda keep doing what your doing!!!

gcwyatt

15 de oct. de 2010

My wife and I decided to buy a CR-V EX-L plus Navi. I contacted a number of local Honda dealers, specifying the EX-L +Navi. Goudy Honda came back with a terrific price and their Internet Sales department seemed very eager to sell us a CVR EX-L plus Navi. We dropped by the dealer and test drove a CRV EX-L plus Navi with the exact color/options combination that we wanted. We asked for clarification that this exact car, the EX-L plus Navi, is the same car on the quote I was emailed and the sales rep said it was and that he had gotten the price from his manager. We decided to buy and told them we would bring a cashier's check the following day - we were told the car we test drove, the CRV EX-L plus Navi would be cleaned and ready for us (do you see a pattern yet?). The following day, with cashier's check for the exact amount we had agreed upon the previous day in hand, we arrived to take possession of our car. While they were filling out the sales paperwork the sales rep discovered that the price they offered to sell us the CRV EX-L plus Navi for was actually the price for the EX package (no L, no Navi), and that the actual price for the ex-L plus Navi was about $6,000 more. The sales rep brought his manager over and the manager apologized and assured us that this was an "human error" and an "honest mistake" and he blamed the sales rep for being new and inexperienced. He said he wanted to make it right by us. I told him the only way he would make the sale is to honor the agreement from the previous day and sell us the CRV EX-L plus Navi for the amount on the check. After a little back and forth he told me that he could not come down on the actual price for the EX-L plus Navi. We got up and said our good buys. He offered to knock $2,000 off the new price. I told him the price on the check is non-negotiable. He offered another discount. We left. BUT, we had forgotten the registration for the trade in on the sales rep's desk, so we had to go back. The sales rep came out to the car and delivered the registration and another offer from his manager - an additional $800 off the new price. I told him we would never buy anything from Goudy Honda.I would like to add that we did end up buying a CRV EX-L plus Navi from Nelson Honda in El Monte. They were much more honest, and we got a descent deal without having to jump through hoops. However, if we weren't so set on the CRV because of its navigation system (we like the Alpine system more than the Toyota) and because we trust Honda to make a reliable car (my wife refuses to consider domestic brands but we like that our new CRV is made in Indiana) we would be driving a RAV4. I will clarify - Goudy Honda almost made us buy a Toyota.I am going to be forwarding this complaint to the Better Business Bureau and the Alhambra Chamber of Commerce. Goudy Honda is a disgrace and an embarrassment to the Honda Corporation.The sales rep's name was Brian Taing. I can't remember his manager's name.

domm1155

20 de ago. de 2010

I just got a brand new CRV from Art and Chay. It was a fast and easy. We got the quote from Chay and he honored his price quote online. Higly recommended! I love my new CRV...it is awesome and the Navigation is an upgrade from my previous BMW.David O.

theblackrooster

11 de feb. de 2010

I'm speaking specifically only regarding the sales person I dealt with whose name is Quinn. After purchasing more than 15 cars over my lifetime, Quinn wins as the most unprofessional and unfriendly salesperson I've had the unfortunate opportunity to deal with. I do not know how this man has ever sold a car before. I will not deal with any dealership that would employ such a person.

JackCa2010

4 de feb. de 2010

Bought a 2006 Honda Civic from Goudy Honda. The sales and service was quite good. Goudy's got a decent inventory to choose from so that was a plus. I was looking for a economical family car and that i found at Goudy. Also got a decent price on the civic. So far our civic has given us no trouble. Even took the car in for a couple of servicings and the express service at Goudy's was just that. Had to wait in the line for some time but once you get to your turn it went fast. But the best part was that i could take the car in on a sunday. sure saved me some weekday schedule juggling. The guys seem pretty upfront to me. Would not mind recommending Goudy Honda to my friends.

CrVOwnerMtb

16 de jul. de 2009

Beware the service department of this dealer. I took my 2003 Cr/V to them with an A/C problem, believing it to be a warranty issue. They held the car for a day, implied they took apart the A/C Unit and diagnosed a "internal A/C system failure caused by compressor failure, seizing with debris contamination" costing $3000 to fix. I complained as a warranty issue; they offered a 10% "good customer" discount... now cost $2700... I still believed it was a warranty issue but they wouldnt budge. I called Honda of America and they said they had to assume the dealer was correct and if they offered the 10% discount, that was about all they could do. I asked for my car back. It took another day to get the car back; I took it to my "neighorhood shop" - bad fan and freon leak. Cost $350 to fix and it has been working fine for 3 months. The trouble diagnosis from Goudy was explained as a seized compressor and broken parts, confirmed by taking the unit apart. Cost - $3000+The actual fix was replacement of the main cooling fan, an A/C valve to and recharging the freon. Cost = $350Those guys are either horribly incompetent or worse and I strongly suspect worse...

CalifLookieLoo

14 de abr. de 2009

I am an older single female, leary of car dealerships where I HAVE been taken advantage of and lied to....I negotiated the price of a 2009 Honda Pilot Touring Edition 2WD with Chay Taing over the internet; and, once price was agreed we set up a time to meet the following morning. Despite the fact that traffic backups over the 60+ mile drive made me an hour late, Chay was friendly, respectful, and true to his word. The price remained the same, no dealer add-ons were sprung on me (I had told him over the internet that I did NOT want any dealer add-ons). Chay let my 5 year old who needed to accompany me (medical needs) sit in the display Odyssey and watch a DVD on the RES...she was thrilled!Richard in Financing also did not present any add-ons. The Honda Care Warranty was presented, which I expected. Richard also showed me how my payments would go down with a longer pay-back period (which I also expected, and declined).He was low-pressured, and polite when I stuck to my plan. This I DIDN'T expect, as I have sat through high pressure pushing of "mop and glow" and "rust-proofing" in other dealerships through the years, and gone home after hours of paperwork to find I was paying over 5 years rather than 4 (my own fault for not having discovered Edmunds.com sooner!)I am very happy with Goudy Honda, Chay Taing and Richard. They made my SUV purchase very enjoyable - absolutely NO "buyer's remorse".

Rosawan

2 de feb. de 2009

Firstly, let me give you some of my own background so you understand where this review is coming from. I am the woman that other female and male friends call when they are ready to get a new car. I am the Internet Research Queen and ultimately the closer who goes with friends to deal with car salespeople, the dealership's "internet sales" department, the financing department, etc. My friends come to me knowing that they are coming to a good, honest source of information that goes into the dealerships to make sure all promises are kept.My suggested procedure for all my friends is: 1) price the car you want via the internet, get all the quotes you can in writing and clarify EXACTLY what you are getting for the price 2) pre-qualify yourself for a loan BEFORE walking into the dealership to have some ammunition and then 3) stick to your guns and to written promises made via email and don't be afraid to walk out with me when I feel they are not getting what was promised.All this being said, last year in April I found myself with a mistake. Somewhere along the line, Volvo ceased being what they are known for being and I was looking at a very upside down loan on a 3 year old vehicle I did not trust and had to pay out the wazoo every time I filled it up with skyrocketing 91 gas. I did my normal research, really wanted a Honda Civic Hybrid and mapped out the consequences of rolling an upside down loan into a brand new loan and being super upside down on the new car in addition to probably paying a higher interest on the gap loan between old vehicle and new according to my finance company.I got my quotes, Goudy was the cheapest and I "met" Art because he was wanted to make sure that one of my inquiry emails into one of the junior sales guy was being handled on a timely basis. I explained my situation to Art, knowing that Goudy had the best price and with the intention of having to suffer somewhat for being upside down on a loan.I know the whole process takes about 4 hours and Goudy was busy the day I went in, Art was busy, everybody was busy, but no one neglected me. When the important parts of the process came, the final price, financing, etc., Art came right back to me. Goudy have me exact Blue Book dealer value for my trade-in, they rolled my old loan into my new loan and gave me a flat rate of a brand new (cheap) Honda loan. This rate was so much better than the best one I found through research!This past Friday, I went BACK to Gaudy and Art Cheng a SECOND time to do a lease for my husband. I had Honda's special lease offer in my hands, but we did not even have to refer to it because Art printed the same ad and was walking us through the pricing process. We traded in my husband's car for a lease down payment and here again; the offer was absolutely fair for the condition my husband's car was in. Art already told me on the phone that the monthly lease price will be 8.25% of each monthly payment price and prepared me for the $14 difference BEFORE we even walked into Goudy. Our lease price was exactly as advertised: $169 + 8.25% and we decided to buy extra miles for $9 more.Financing historically sells emotional add-ons and Mr. Mogg did NOT even do that. He told us what was available to us but said that he will leave it for us to decide to take/not take. I had a very pleasant, non pushy experience with Art, York and Mr. Mogg.The only reason I saw this website was because I originally Googled Goudy Honda for Art's number. I am very surprised that anyone felt slighted or tricked by Goudy and/or by Art. Each time I have been here I have been given straight forward information that came to finalization in black and white on paper. I want to make sure that Goudy gets their fair shake in this. I consider myself an educated, realistic, experienced new car consumer and I give Goudy a 5 star.

cgee

4 de ene. de 2009

Same old story: Called them with a quote to match from another dealer. "Yes," said Art director of Internet Sales. Went in (and despite my having leased 2 and bought one in the last 6 years), he "explained" that the other dealer had made a mistake and instead of $371/month I was looking at $429/month for a CRV. That obviously is not a price match as promised.A couple of salient points: I've been(past tense) a loyal customer of Goudy, have top credit and always have equity in my returned cars and this is how I was treated. Unfortunate. No wonder car sales guys have the reputation they do.

vman1320

8 de oct. de 2008

Hello all,This my first post. I would first like to say that I am finally able to afford an S2000. Sadly, I have experienced the most horrible fiasco to attain a 2009 GP White S2k. As trying to be part of your community, I would like to warn all of my new friends of this dealership....GOUDY HONDA = 1400 West Main Streeet - Alahambra 91801PHONE = 1(626)576-1114Salesman = Charles/Charley.They treated me like a dog. They gave me a price of 31,608 out of the door and even emailed/faxed me a copy of that quote. I had to take paid time off of work and my father had to do the same for us to make it over there. It is a 50 minute drive from Irvine to Goudy. During the drive, Charles called us a couple times and assured us that a GP white S2K was waiting for us. Five minutes before we arrive, Charley calls us and tells us that he sold it to a person that offered a lot more money than we did. He says sorry and then hangs up. Then we called him back and he said he would be able to sell us a 2008 gray s2k for that price....hell no, we agreed to the 09 for that price.This was a DAMN clear sign of BAIT AND SWITCH. Charles actually did not sell it to anyone...according to the customer service manager (Kurt) it is unsold and still on the lot....washed. As a lover of S2000 and of Honda, I pity this dealership. Please never go to them. Pass the word around. As a first time buyer, this is the worst experience one should go through.I would feel great if any of you give them a call and tell KURT (the customer service manager) what he did to Vijay was wrong. I bet he will sell me that car then. hahaha.I used this forum as a threat to Goudy Honda stating bad reviews will get them eventually. They actually knew of the people on this forum!!! He sounded kinda scared!Thanks for your help and comments guys, now i am scouting for a damn rare car to find.

dp

17 de mar. de 2008

The experience with them put me off so ended purchasing from Honda of Hollywood. First dealt with Tommy and his price qoute good and he said he is sure he can get lower with manager. I said I'll be back in a few days. Next 2 days I called Tommy and he told me he is off and I can go in to deal with his partner, I asked about the price again and he said sure it is the same he quoted. When I went in his partner did not want to deal so they get me another salesman but the price jumped right back up. After letting them know that I know what the invoice price is, their service and attitude became very rude.I also tried to contact their internet sales for quote but heard nothing back.

wonhur

18 de ene. de 2007

The sales manager Chuck (he is the manager for the internet division I think) was perhaps the most rude, unprofessional salesperson I have encountered in shopping for a car. He tries to bully you into making a decision about the car and does not show any basic courtesy. I had gone to Goudy after a deal fell through in a VW dealership, and I had basically made up my mind to buy a Honda at Goudy. The associate was very friendly, but Chuck took over and he helped me to change my mind. I'm glad I didn't do business with someone like him or a dealership that supports that kind of staff person.

BoilerRoomPete

31 de oct. de 2006

After reading all the good reviews, I called Goudy Honda in search of a black Civic EX with navigation. The guy who answered, Edgar, said they have it in stock. I double checked to make sure it has navigation. He said absolutely, and they just got it this morning. After work, I headed over with my friend so he can help me pick up the car. I drove 35 minutes, only to find out the one they have does NOT have navi. He then tried to explain they can install aftermarket navi at a premium price. After that was unsuccessful, he tried to sell me an Accord. The guy Edgar was unprofessional, and his colleague, Chuck, who tried to steal our business at first, was also extremely unprofessional. They have tents in the parking lot with trailers because they were remodeling, and the place looked like a flea market. Don't be mislead by all the fake reviews written by Goudy's "Internet Division". Learn from my lesson. Save your time. Shop elsewhere. NEVER TRUST GOUDY HONDA.