Frances Lockrow

30 de sep. de 2016

If your going to buy a car stop in a Goldstein Chrysler Jeep Dodge Ram in Latham. Ask for Andrew Favaloro he was friendly knowledgable goes the extra yard to make sure you get the deal you want. Rick the sales manager was wonderful. Then met with finance Pete they made buying a Jeep Renegade the easiest experience ever. Liza who writes up the motor vehicle is friendly and out going. Thank you all for you assistance in my 40 years of buying vehicles your dealership is the best!. I promise to come back and would recommend you to family and friends.. Love my new car! Truly thank you all you should be proud of the customer service you give.

Louanne Wagoner

29 de sep. de 2016

The Jeep Compass I bought is great .They gave me a new set of car mats to replace the one that were missing .Thank You Mike O'Neal salesman

Anne and Jim W

29 de sep. de 2016

Mike and Rick made buying a new vehicle very easy,everything went easy with the whole process,Second vehicle we purchased from Goldstein and would purchase another.Thanks to everyone!

George

28 de sep. de 2016

Got a good deal on a used Jeep Patriot. Procees was quick and easy. Andrew Favaloro was great to work with. Would highly recommend.

Louanne Wagoner

28 de sep. de 2016

Got what we wanted as far as the jeep we wanted .when we made our deal our compass had floor mats. And when I got it home I noticed they were gone.I have called to ask what happened to them but no one gets back to me.I guess I will have to go shell out more money and buy some.

David D

23 de sep. de 2016

Great sales experience. Went here first, got a great offer but wanted to check it with my prior Jeep dealer. Ended up walking out on them and finished the deal with Gary at Goldstein.

Jason & Dana B.

22 de sep. de 2016

My wife and I had been shopping around for a new vehicle when we came across the Goldstein staff. Our salesman knew exactly what we were looking for and got us put in jeep the very same day !!! Thanks to Pete the loan manager for the low interest rates. Awesome experience

Bridget

20 de sep. de 2016

Probably one of the best buying experiences I have ever had! Thanks to my salesman Mike O. and his team, everything from looking at the car to the signing of the papers were great! Very knowledgeable team at Goldstein. Thanks again and love my new Durango!

Robert Lawlor

11 de sep. de 2016

First time buying from Goldstein Auto Group and it has been the best deal I have ever gotten!

Schaghticoke

8 de sep. de 2016

I inquired about buying a new Jeep Patriot when I had my 2012 model in for an oil change. I had read that the model would not be made after this year and I really liked the car. Within a few minutes the salesman, Greg Perry, showed me a new Patriot and I knew what I would get for my old car and what the new one would cost. I returned the next day with my husband to talk things over and went home with the new car 2 hours later- having discussed the financials, asked questions, taken a test drive, and inked the deal. Couldn't have been smoother

Dan

2 de sep. de 2016

Easy quick deal on a new Jeep. Straightforward to deal with from start to finish

Russwb

29 de ago. de 2016

After having unpleasant experiences at another Capital Region car dealer, it was refreshing to have such an easy, efficiently handled purchase with Scott and Sam. Thanks

Sarah R.

28 de ago. de 2016

I went into Goldstein on the fence about a new lease with JEEP, and I had a loyalty bonus incentive with my Nissan... but I have to say not only was I impressed by the JEEP Renegade, but I was also incredibly impressed by the customer service we received from Brandon Cofrancisco and Greg Perry. Brandon was our internet contact who's no-pressure attitude and flexibility in scheduling was a pleasure to work with and it was nice for him to come by and chat with us while we were waiting for our approvals. Greg Perry was a great salesperson to work with, he was all no-pressure and very honest and informative about customer satisfaction with the different models that we were looking at. Greg kept us informed at every step of the process and went the extra mile to ensure that my other vehicle turn in goes smoothly. Greg was a pleasure to work with along with the whole team at Goldstein. I walked in to Goldstein not thinking that I would walk out with a new Renegade... but I did and I love it! In a few previous leases I was a Goldstein customer, and I am excited to come back to Goldstein for their great service and dedication to the community. I plan on recommending Goldstein to friends, family and colleagues going forward.

Stanley S.

26 de ago. de 2016

I dealt with a salesman, Mike O'Neil, he was amazing. I told him what I wanted and how much I wanted to spend and walked out a week later with a huge smile and a new Jeep.

John R.

17 de ago. de 2016

We had a positive experience when buying our van. Our salesman Andrew Favaloro was very friendly, professional and helpful. Clearly car dealerships are in the business of trying to make money, and they definitely tried their best to show us they could find a vehicle that matched what we were looking for, but they did so without being too pushy, aggressive and overbearing (which is always a turn off). Everyone we dealt with, from our salesman to the sales manager to the finance agent to the service department seemed genuinely friendly and not miserable to be at work (which you sometimes see in the sales/retail business). If you're in the market for a type of vehicle they sell, give Goldstein Chrysler a try.

David H.

13 de ago. de 2016

In the past, purchasing a new vehicle has been a very stressful event but after working with the sales team at Goldstein Chrysler/Dodge/Jeep we were able to complete the process with limited stress. We worked with salesman Shawn T. and Sam P. in the finance department who helped us through the process. Even though the original vehicle we liked sold before we finalized our plans, they where able to search and locate the same vehicle at a fellow dealership. Needless to say their efforts have made us happy customers. Thank you Shawn and Sam! David H.

ljc

11 de ago. de 2016

I messaged 18 different dealerships to get the best deal and the best customer service for my new Jeep Wrangler Unlimited. Goldstein blew away all of the competition!

Michelle

10 de ago. de 2016

The purchasing experience was seamless and pleasant. The sales person even directed me to the most cost effective method to obtain the vehicle we wanted.We are loyal customers to this dealership due mainly to the great sales team and customer service manager.

Sophia McLennan

9 de ago. de 2016

The customer service was great! I especially want to thank Sam and Ed in Service and Jerred and Rick in Sales for assisting me with rectifying any issues that I had. This was definately an experience and if I had to do it again I would do it with Goldstein. The entire process could have been much worse but Goldstein provided me with everything I needed to make me a happy and repeat customer.

Julie S.

8 de ago. de 2016

From Brandon in internet sales, to Greg P. as my sales guy when I walked in the door I had a seamless, no hassle purchase. I would highly recommend Goldstein. If I was being picky my only complaint is that they charge you for gas, and at that the tank wasn't even full. I'm just used to having completely full tanks of gas when you pick up the vehicle.

Betsy R.

2 de ago. de 2016

I usually dread the process of an auto purchase but after working with Goldstein in Latham, NY my opinion has changed. If you are in the market for a new or pre owned vehicle this place is worth visiting... Ask for Michael Davey. He is knowledgeable, unassuming and best of all NOT pushy. The finance person, Pete Sanchez, was very pleasant and easy to work with too. We walked out with a Jeep and with a positive feeling about this dealership. I plan to travel the distance to have my vehicle serviced here, as well.

Scott brundige

2 de ago. de 2016

Brought my truck in on a Monday for recall wasn't done till following Monday called 3 times left message no return phone call on my way home check engine light came on then I noticed my trim around my radio was a different color also the trim around my cup holder was broken. I called back next day and told customer service it has now been a 12 days still no word on the new parts or to fix check engine light some of the worse customer service I have seen but it just might be the person I have been dealing with

Sally

30 de jul. de 2016

Goldstein Jeep makes buying a new car a positive experience. The team at the dealership made selecting the Jeep Grand Cherokee Limited the best fit for me considering my personal needs, sale price, overall value,style and safety features. I was able to test drive both a v-6 and a v-8 and compare the handling and ride. Mike Davey was very patient and was available to answer all my questions. This was the 4th Jeep I've purchased from Goldstein because they continue to be very professional to deal with and their service is always reliable.

Jeeplynz13

23 de jul. de 2016

I wouldn't go to anyone but Andrew F.He was so nice and helpful and knowable and I wouldn't recommend anyone else.Thank you Andrew for making my car buying experience a good one.You are awesome!!

Holly

23 de jul. de 2016

The staff was very pleasant. I'm bad at returning calls and appreciate Rachel's efforts to contact me. Andrew was very good to work with. Ultimately he and sales manager Rick got me where I wanted to be cost-wise. Sam was also very helpful. I hate buying cars because it is usually unpleasant but my experience with Goldstein was much better than I anticipated. I have high hopes that the service going forward continues to prove to be above my expectations since that is the way to keep a customer. Thanks to crew I worked with. I would recommend to others.

Lynn & Steve

20 de jul. de 2016

We had a good experience purchasing our new Jeep Renegade from Andrew Favaloro. He listened to our needs, and didn't try to sell us something that we didn't want. (Such as a red car HaHa inside joke) We would certainly recommend him to anyone looking for a new car. The only negative things we could comment on would be the wait time between picking out the car and the next steps. The day after we picked up the car we noticed one of the clips was broken on the bag that stores the roof panels. Called Andrew and a new bag has been ordered.

Tom

15 de jul. de 2016

Great experience working with Andrew Favaloro to select and purchase my new Ram 1500 Big Horn!

Suze. Frog Alley Farm

12 de jul. de 2016

From Rachel getting in touch with me on-line, to finally being able to get the time away from work to go look at the dream truck- Rachel setting us up with Shawn & then the financial piece being handled by Sam --- we are thrilled!! They took my "catastrophic failure event" at a decent trade & got me set -- took us a better part of the day but I drove home a solid truck with GREAT MPG that will be able to handle the hauling we need to do. Went from 8-11pmg to 20.5+ mpg :-) we have had the truck for over 30 days -- super impressed. Recommended to a friend & they bought one too ..... THIS is the way a business should handle customer service; A++++++++++++

Unhappy Terry

11 de jul. de 2016

typical dealership, nice to you until you sign the contract then they are all about making money instead of making their customers happy. i would really consider buying your next car at another dealership

Gail White

9 de jul. de 2016

What a wonderful dealership in every way! My husband and I went to the Albany area to look at cars. We were driving our Dodge van. The check Engine light came on. We called The Lia dealership where we had recently purchased a truck, and were told they couldn't look at it. By chance, we drove past Goldstein so stopped in. They took the van right in to look (it was a Saturday) Jerred Hickey showed us a jeep while they updated the codes on the van. We came home with our van, a jeep and a great experience!! We now recommend Goldstein to everyone!

Mark Ferracane

7 de jul. de 2016

Very happy with the purchase of our Jeep Grand Cherokee from Goldstein Jeep. Sales staff was very helpful along with the sales And finance managers. Work out a great deal and beat the other local Jeep dealers

Anthony Tomasovic

6 de jul. de 2016

I went to 2 other Jeep Dealers both I have bought from before . After watching Commercial on TV I decide to try Goldstein Chrysler . I hate being POUNSED ON when walking on to lot, there I didn't get that so that was good start . After not seeing what I was looking for I asked a New Young salesman wheres all your Jeep Grand Cherokee? I looked at inventory went inside to the most pleasant Sales team I ever dealt with . It was a no push deal . Ussally its a battle and I gets up and walk out when I start to negotiate but not this time with in 5 mins I had the best deal from Pete Sanchez ,and was in and out in less than 25 min . Thanks for not being like your Competitors.

John EG

4 de jul. de 2016

Goldstein Jeep is a great dealership if you are looking for a Chrysler vehicle. They have a great selection, or as in my case they can find you the vehicle you want if they don't have it. My salesman didn't pressure me into buying. They gave me a great deal and it was a satisfying experience. The only problem was finding a parking spot when I pulled in to dealership. Limited spots.

New Jeep Owner

3 de jul. de 2016

90% of the process was complete before we even arrived at the dealer! A fast, easy, and efficient experience. Rachel was our salesperson and she was great. Ryan handled the paperwork and he is very nice. All in all a pleasurable transaction and none of the car buying anxiety!!!

Megan rockwell

1 de jul. de 2016

Goldstein was perfect. I will always be a Goldstein customer because of the service I received. I leased a jeep compass and worked with Greg Perry and Pete Sanchez and I couldn't be happier. I will see them on the next purchase

Nira

11 de jun. de 2016

When I leased my new 2016 Jeep Compass High Altitude 4X4 at Goldstein, Mike Davey was very nice, helpful, and considerate. He didnt rush me or hurry me into making a decision at all. He just took his time and answered all my questions and was very professional and just an all around good clean salesman. He took his time and went over everything in my new car and even set up my phone with the Bluetooth.

Brenda

10 de jun. de 2016

Just leased my first brand new car. I'm super pleased with the customer service I received from the staff at Goldstein Chrysler Jeep Dodge Ram. The process was very simple and I couldn't be happier. Thanks Jerrid & Dylan.

David

8 de jun. de 2016

I just bought a 2014 ram from goldstien chrysler. I had two sales people because i went through the website first. The first person I dealt with was Rachel Kayser. Rachel was very nice and very professional . When i arrived at the dealer Rachel greeted me, she set me up with another sales person Dylan Gibson. Most the time when I come to a dealership I end up knowing more about the trucks than the salesman, this time it was different. Dylan was very knowledgeable with the Rams. I told him exactly what i wanted and he found it without a problem. Any question I asked, Dylan knew the answer and if he didn't he found out for me. After dealing with goldstien chrysler I don't think i will ever deal with another dealership.Very happy with my experience.

Sue

6 de jun. de 2016

I purchased my 2nd new van from Goldstein and it was a wonderful experience. I was treated as a VIP and always am whether it's a new purchase or just going in for an oil change! Thanks to Rick and Andrew for all of their help.

JACQUELINE REED

31 de may. de 2016

I HAD A GREAT EXPERIENCE BUYING MY NEW JEEP AT GOLDSTEIN. MY SALES PERSON WAS GREAT

t bussing

27 de may. de 2016

we recived great service from the sales department and they did a great job with financing without destroying our credit i would reccomend them to anyone

Kristen

23 de may. de 2016

If your looking to buy a Jeep go to Goldstein and ask for Greg Perry!!! Best car buying experience we have had. Walk around with him and learn your options, so much more in depth and understandable than trying to figure it out from a website. We went in with a realistic price in mind and came out with more of what we wanted than anticipated! We expected to have to sacrifice a couple or few options as usual, not here and not with Greg. Got every option and options we didn't know exist. Looking at the same cars right next to each other can get clouded. Greg can really narrow it down and clearly point out what you really like and what really matters. Trust him! As day broke the next day, the color of the wheels, which we were wishy washy on the day before are the most beautiful wheels we could have gotten, and what do you know that was the option that got us the whole package all wrapped up in that perfect price! Thanks Greg, you were right. Dream Car... Knock that of the bucket list!

Ken MacDonald

19 de may. de 2016

Ryan Hart was very knowledgeable and helpfull. I love love love my new Ram 1500 Bighorn. Chuck and Sam also helped in the process making it a very smooth transaction. Definitely would recommend Goldsteins to all. Morgan and Adam in the service department are the best from previous experience.

Barb

14 de may. de 2016

I started my search with Brandon Cofrancisco ( he was their internet guy)who was awesome! He lead me to Greg Perry (for my salesman)Greg also was awesome!sale was quick & I got everything I asked for & more!I would recommend Goldstein!!!

RAM 3500

14 de may. de 2016

The best experience that we ever had buying a truck. Scott Ross is a great person to work with. Will be referring everyone to him and Goldsteins.

Joyce E

9 de may. de 2016

I ordered a new Jeep Grand Cherokee from this dealership in April. My salesperson Shawn was a pleasure to work with. The ordering process was simple and I wasn't pushed to order something that I didn't want or to spend more than I wanted. Shawn gave me a weekly update on the progress of the building of the car and it actually came in three weeks earlier than the date I was given when ordered. Everyone I came in contact with was friendly and I would recommend anyone to do business with Goldstein Chrysler Jeep Dodge Ram without hesitation.

Mike & Risa Lenney

6 de may. de 2016

We have purchased muliple vehicles from Goldstein and each buying experience has been GREAT. All ways willing to work with US to get BEST value for Trade and purchase price. We recommend Goldstein AND SCOTT ROSS (our salesman) VERY HIGHLY. We will be back for our NEXT vehicle without a doubt.

John dow

29 de abr. de 2016

ZERO STARS IS NOT LOW ENOUGH...the service dept.is a joke....under no circumstances should you use them....save your money....and time....

Nicola Neumann

27 de abr. de 2016

Second time my husband and I have bought a car from Goldstein's and we love the personable people. Great experience overall. I will buy a 3rd car from them again when the time comes to a new car. Love them all up there. Even though we bought a car today, from past experience on bringing car in for a tune up, etc. they are hands down the best people to go to!!

Don

26 de abr. de 2016

Was looking for a Jeep Wrangler so I stopped in at Goldstein. Most people at other dealers didn't take me serious due to me being young. Micheal O'Neal helped me find the Jeep I wanted on a different lot and picked it up and brought it over to the Jeep dealership. Threw out the whole process Mike was there for Anything I needed without being pushy. Then when it came down to financing Sam Pacelli was also great to work with. Didn't throw a bunch of prices at me told me exactly what he could do for me right of the bat. He worked with my thin credit file and got me the Jeep that I want with a Payment that I wanted. When it is time for me to look for another Jeep I will be coming back to Goldstein.

Mark Krause

21 de abr. de 2016

We had a great experience working with Mike O'Neal! He made the process enjoyable and easy. We told him what we were looking for and now we have the perfect truck for our needs. He was there from start to finish for us.

Mike and Barb Loiselle

20 de abr. de 2016

We just bought a Town & Country Van at Goldstein in Latham. It was the easiest stress free car shopping experience we ever had. Our sales consultant was Dylan Gibson. He made us feel welcome was extremely helpful and very patience with us. He was just terrific there was no pressure or rush to make a decision which for my husband that was a big thing. He has walked out of places because due to a sales person pressuring him.to buy. Dylan and Sam Pacelli (Business Manager) made the whole process very easy. Everyone we met including Max Reynolds (Service Advisor) took the time out to greet us with a smile on their face. Dylan took the time to make sure we were comfortable with our van. He went over everything including programing my phone for me. We would recommend Dylan a million times over.

JJcapecod

16 de abr. de 2016

I knew that when we first met Ryan Hart he was going to be very helpful to us while going through the process of buying a car. Ryan's knowledge on the product shines through - he knows his stuff! His energy and enthusiasm was great, which made it a pleasant car-buying experience. No matter what our questions were, his answers were right on. Best of all, Ryan was very patient with us when it came to an overview of all the "bells and whistles" that came with our new car. Ryan Hart went above and beyond - on a scale from 1 to 10, we give Ryan a "12." Thank you Ryan for all of your assistant!

Dennis

13 de abr. de 2016

A few months ago I had a great buying experience with Joe Slawienski & Manager. No pressure. They gave me a price that I could not pass up! It all happen very quickly and at my comfort level. I am very happy with my vehicle and would go back to Joe Ski to buy again when that time comes.

George (Tony) M.

12 de abr. de 2016

Great staff. I bought a 2015 Grand Cherokee. I can't say enough about the help and professionalism of the team. Excellent -- Rick (Sales Mgr), Rachel (Internet Sales), Mike (Sales), Pete and Sam (Finance), and Morgan (Service Manager). Highly Recommended!

A. Klem

8 de abr. de 2016

Went in to buy a new jeep a week ago. I found the staff to be very friendly and accomodating. Buying a car can be a dreaded experience but all the staff here were willing to work with us in a quick manner to make a deal. Once we had settled on a price, they also expedited the rest of the buying process and we were able to pick up our new vehicle that same day! I would definitley recommend this dealership if you are looking to buy (or lease) a car.

MMM grand Cherokee

8 de abr. de 2016

Ryan Hart was my salesman and was super knowledgable and helpful throughout my buying process. Pete and Sam were also great from the business department. Sam's bow ties were fabulous as well. I highly recommend this dealership, mostly because Ryan was so helpful. Can't wait to go back for a free car wash!!!

John

8 de abr. de 2016

For more than 20 years I been buying cars from Scott. never disappointed, never regretted, never giving a lemon. When you go to Goldstein Jeep always ask for Scott. Thank you for yet another awesome vehicle. I will return.

Kristin and Ralph Fera

31 de mar. de 2016

Had a wonderful experience both with our salesman and our finance officer (Ryan Hart and Pete Sanchez). I will recommend Goldstein to friends and family. I would also buy another car from them.

Glenn & Colleen

30 de mar. de 2016

We just brought our new Jeep Cherokee home, It was a great experience at Goldstein Chrysler Jeep in Latham. Our sales person Greg Perry is awesome! We told Gregg we were just looking and we were not going to commit on the first day. Greg answered any questions we had and he set out to find the best deal possible all with NO pressure.The buying process was quick and easy. We would recommend this dealership and Greg to anyone looking for a new/used vehicle.

DW & C Murph

28 de mar. de 2016

I just purchased a new Jeep Grand Cherokee and it was the easiest, stress-free car shopping experience I've ever had. Joe Slawienski was our sales consultant and he was great. He was patient, thorough and a pleasure to do business with. I absolutely love my new vehicle and would recommend the Goldstein Chrysler Jeep Dodge Ram dealership to anyone looking to purchase a vehicle. I'm pretty confident that you'd agree with my assessment of the excellent customer service and overall satisfaction. They are the BEST!

William M.

24 de mar. de 2016

Another great deal from Goldstein. Salesman Joe Slawienski was very informative, and helpful with our buying experience. The 2016 Dodge Charger SXT AWD is a pleasure to drive. I would recommend Joe for your buying experience.

JY

23 de mar. de 2016

Just got our new Grand Cherokeee at Goldstein yesterday. It was a great experience. Our Sales person Dylan is awesome! He has been really helpful and patient with us. We loved it that there was no unnecessary pressure during the whole process. Some sales people we saw in other dealership wanted us to walk away with a new car the minute we got in on our 1st visit. We would never want to make a rushed decision---it was buying a car, not grocery. Dylan made a lot of efforts in helping us finding the car we love and finalizing the deal. Everyone at Goldstein was nice. The buying process was quick and easy. We didn't even have to take any time off from work. We were able to go to the dealership everytime after 5:30 pm and still got things done. Love their hours. Last but not least, we get lifetime free car wash from Goldstein for our new car, which is a big plus.

Benjamin VW

17 de mar. de 2016

Joe was my sales guy and he's a pleasure to work with. Seems like a really nice guy that was willing to spend the time with me even at the end of his day. Kudos.

Donna - Colonie

16 de mar. de 2016

I recently purchased a Jeep Grand Cherokee. I had the best car buying experience I have ever had. I reached out to Goldstein's Internet Sales area and shorty after, Rachel Kayser; Internet Sales Manager contacted me. I explained I had always been a Nissan owner but was interested in finding out more about a Jeep. Rachel took the time to provide me with information on a few different models I inquired about, offering price options and answering my questions. She set up an apt for me that evening with Joe "SKI" to look at a few. Long story short, I was still uncertain if I should go with the Nissan or Jeep. I even looked into Leasing which I have never done before. Rachel never gave up, she would follow up and let me know that if I needed more information or other options just let her know. What impressed me, she knew there was the possibility she would not make the sale, if I went the Nissan route but was always very friendly and personable ! Jeep won, and I could not be happier. Today I brought my car in for its 1 month appointment. It was great to see the Sales team again ! Thank you

Herm Greulick

13 de mar. de 2016

I have dealt with a number of dealerships and Goldsteins is by far the best. Mike O'Neal really knows his cars and took a lot of time explaining all of the features. And he made sure I had a good test drive despite the car being buried in the middle of the showroom. After buying the car, he took some time setting up the phone and connecting me to Uconnect Access. The deal was easy. They quickly came up with the number I was looking for without all the games other dealers play. Yes, I definitely recommend you give them the opportunity to sell you a car.

Barb

10 de mar. de 2016

We enjoyed buying a car at Goldstein Chrysler. The salesman (Joe) was efficient and friendly, and informative. We were able to go in on Saturday and had our car by Sunday. Love the car!

Lee and Kathy

9 de mar. de 2016

We have been looking for a Ram 2500 pickup truck that we can afford. Goldstein Chyrsler worked with us on a 2016 Ram 2500 to fit into our budget. They were the only dealer that worked real hard to get us into the truck we could afford. My hats to the dealer and their people and a special thanks to Ryan Hart.

pnegus

6 de mar. de 2016

made my first contact with goldstein over the internet. Had a vary nice and respectable phone call with the internet sales rep. stopped in latter that afternoon arrived at 3:00 in the after noon got the road test and quote on my trade inside of 30 min was financed inspected and out the door at 6:00 all in all vary happy with the sale and finance people i will go back not only for service but any new sales.

Tracy&Joseph

29 de feb. de 2016

Mike O'Neal did an excellent job in guiding us though the process of purchasing a new 2016 Jeep Patriot. He is very knowledgeable about the Jeep product line and promptly responded to the many questions we had - in person, on the phone, and via e-mail. Both Mike O'Neil and Peter Sanchez have excellent personalities & temperaments for dealing with Customers and cheerfully accommodated schedule changes and special requests. Our impressions of both Mike O'Neil, Peter Sanchez, and the overall Goldstein Dealership, were that of a professional organization staffed by highly competent personnel. Thanks & Best Regards, Tracy & Joseph NNNN

Mike

27 de feb. de 2016

I just recently leased a Grand Cherokee from Goldstein and it was a great experience... Salesman Ryan Hart was very pleasant, knowledgable, and made the car buying experience a great one. I would recommend anyone looking to buy or lease a new to car to make sure they check out Goldstein Chrysler Jeep and give them a shot. I will be a customer for a long time.

AnaR

27 de feb. de 2016

This was my first time dealing with a dealership for myself, and it was a very pleasant experience. My salesman was Joe S. and he was absolutely wonderful. He made me feel comfortable and eased my anxiety and nervousness by making me laugh and explaining everything to me in full detail. From beginning to end Joe and all of the staff made me feel welcomed and not pressured or rushed to make a decision. In the end I was able to drive away with my new Jeep in my favorite color with confidence knowing I got a great deal!

Amy a satisfied customer

23 de feb. de 2016

Brandon Cofrancisco (internet sales) and Greg Perry (salesman) made the car buying process a breeze. They were knowledgeable, kind and patient and I mean really really patient. I usually hate the whole process of buying a car but the folks at Goldstein's were a game changer. Not only did they meet my price but they delivered my new Jeep Cherokee Latitude to me 1 1/2 hours away. Run don't walk away from your run of the mill dealerships...give Goldstein's a try before you buy they won't disappoint.

Len Sciotti

22 de feb. de 2016

This was my third Jeep purchase from Goldsteins. This time it was a Renegade with all the bells and whistles. Great Jeep ! I have always been happy with the dealership. Mike O'Neal was my salesman. He couldn"t have been more helpful. Mike explained everything about the Jeep no detail left out. He also made the paperwork easy. Thanks Mike for all your help.

New Jeep Lady

21 de feb. de 2016

I have been a customer at Goldsteins for over 12 years. The reasons I keep coming back is because they are friendly, patient, and the sales department really want to help you as best they can. Their supervisors also take time to assist. The process is organized and they keep your paperwork moving. I would recommend giving Goldstein in Latham a try. I am very happy with their service.

Grace

18 de feb. de 2016

I was met at the door by an Internet associate who introduced me to my salesman Michael O'Neil. The car I called about a2008 Yukon was right at the front door. Everyone was very efficient. Mike took me out to test drive the car he went through all the bells and whistles and buttons. He was knowledgable of the vehicle and if there was a question he did not waste any time getting the answer. This was outstanding to me because I had been to two other dealers (Acura of Bayshore and A dealer inVermont) and simple questions were answered with "I don't know". This dealer, Goldstein Chrysler, knows how to treat the customer, and make us comfortable. It felt like home should be, like they cared for me. Mike was not far away at every step of the process The next morning Mike took the car to my mechanic. I signed the contract that afternoon and drove away with my new vehicle. They don't stop there. While you wait, help yourself to fresh popped popcorn,frankfurter and a drink. They also have a fun orientation, where Rick, and other staff members head mechanic, finance officer etc. tell you about all the programs and most of all about your vehicle and services you can expect. I don't think they forgot anything but if they did they ask you to tell them so they can look into it and improve. Mike I'll see you next week hope your dental process goes well. God bless you all. Thanks, Grace

Judi W

18 de feb. de 2016

We recently leased a 2016 Jeep Cherokee from Goldstein in Latham. We chose Goldstein as they have been in business for many years and because of recommendations from others. We were very happy with the entire experience. I chose Average for facilities because the dealership seems small and congested, and customer parking was minimal on a Saturday. They are however in the process of building a new dealership in Latham that I am sure will correct these things. Just anot her sign that Goldstein will be around for a long time.

Loving My Ram

17 de feb. de 2016

Recently purchased a certified used Ram 1500. I was very satisfied with my buying experience. The sales staff were professional and a pleasure to deal with. They were able to have me driving off the lot in the same afternoon. I also purchased a rust proofing package and was pleasantly surprised when I returned a few days later to have the rustproofing done, that a rental vehicle was ready as promised. Again staff was very accommodating and pleasant to deal with

Terri & Reggie H.

16 de feb. de 2016

My wife and I have been to many dealerships throughout the years,but for the first time we were not pressured and actually had a pleasurable experience. The salesman "Joe" is very professional and friendly and NOT pushy. We will be buying our next vehicle here.

Happy Customer

15 de feb. de 2016

My husband and I recently purchased a new Grand Cherokee Laredo from Goldstein. We were very satisfied with all aspects of the buying process. The staff were very pleasant, personable and easy to deal with. We would recommend this dealership to others.

Jonathan Shear

14 de feb. de 2016

Shawn was great and so was Rachel at communicating and getting the best price hassle free! I had service done as well and all is good! I enjoyed my experience here and will return to purchase more vehicles.

Larry H.

10 de feb. de 2016

I purchased a GMC Yukon XL Demo back in 2008 and got a excellent deal on my new 2015 Jeep Lorado Altitude on 2/9/15. The buying and leasing was figures were awesome that I could not be a happier customer. My salesman Alex Quackenbush and the sales manager Rich were awesome to deal with. We are now looking at getting my wife out of a Honda lease and into a new Jeep as well. Thank You all for a awesome experience once again.

Brian C

7 de feb. de 2016

My wife and I are returning Goldstein customers. We purchased a used Galant from the Mitsubishi store a few years ago, which turned out to be a great decision. This was the first time visiting the Latham store, and we had a fantastic experience there as well. We went in one day just to review our trade-in options, and left the next day with a brand new 2016 Dodge Grand Caravan! The process was smooth as could be. Our salesman was Mike O'Neal. He took good care of us and he wasn't pushy or overbearing at all. Sam, the finance manager, also did a terrific job getting us the best rate around, which enabled us to purchase a much better vehicle than we thought possible. Goldstein gave us more than we expected for our trade-in too, releasing us from a horrible relationship with another local dealer (rhymes with "Latham Cord"). All this, paired with Goldstein's top notch, LONG TERM customer service and bonus perks, created the best car-buying experience I've ever had. My only gripe is that my brand new van didn't come with FLOOR MATS! RIDICULOUS!! All things considered, I would recommend Goldstein Chrysler to EVERYONE.

Amanda

5 de feb. de 2016

The process of buying my new certified pre owned car was great. The members of the team were so helpful and the salesmen knew what he was talking about. I had an overall great experience and I would reccomend this dealership to anyone.

fjmanley52

31 de ene. de 2016

Joe Slawienski at Goldstein Chrysler was excellent. He made the entire process of purchasing this vehicle very easy. he explained the buying process as well as the amenities on the car very clearly.

jack h.

26 de ene. de 2016

have to say thanks to shawn thurber,rick shmaruk and pete sanchez for making my purchase of my 2016 ram 1500. great experience.

Abby H.

22 de ene. de 2016

Goldstein stood out among the three different Jeep dealers I dealt with in the Albany, NY area. Greg Perry was a great salesman who was able to get me the exact vehicle I was looking for in the price range I wanted when other dealers told me it just wasn't possible. The car buying experience was as smooth and stress free as possible. I would highly recommend this dealership to anyone looking for a quality vehicle in a hassle-free environment.

Tomlinson

20 de ene. de 2016

First time customer of Goldstien Auto. Salesman Jerred Hickey did a terrific job working up and presenting the deal. I was treated very respectfully and felt like Jerred was interested in making sure I was satisfied with my purchase rather then simply trying to make a quick sale. I highly recommend Goldstien Auto and salesman Jerred Hickey.

Leeza S.

19 de ene. de 2016

Rachel Kayser stood out among the 6 different dealers across New York State that I dealt with. She worked great with what I was looking for and earned my business. I will certainly refer all friends and family to look no further than Goldstein Auto of Latham. Thanks for a great experience.

Morris Family

18 de ene. de 2016

We bought a vehicle from this dealership for the first time. The experience we had was AMAZING. We have never had the car buying process go as smoothly and stress free as it was with Goldstein! I recommend anyone searching for a vehicle use this dealership and Joe Slawienski as their salesman. Truly great experience and looking forward to keeping our business with this dealer!!!

Tom and Kathy C.

15 de ene. de 2016

This was by far our best car buying experience!! Ryan Hart is a true professional and an extremely knowledgeable salesman. He answered all our questions, took time to explain every step of the process and provided us with a smooth purchase. We would recommend Goldstein Auto Group anyone and while you are there ask for Ryan Hart, he's the best!!!

Tom Sorensen

8 de ene. de 2016

My name is Tom Sorensen, and while visiting Goldstein looking for some repairs for my 06 dodge ram 2500, I met Joe Slawienski and the rest is history. He worked hard to find me a newer 2015 ram 3500 diesel that I love, and even harder to make it affordable under my budget. Overall it was a superlative car buying experience, and I would recommend Joe Slawienski to anyone. Thanks again! Tom Sorensen

paul kessler

1 de ene. de 2016

over all service was poor from the finance person to the service of the car, the car was not ready when promised.I was rushed through the finance part everything was not explained.All they where looking for was my money.no one came out to tell me why it was taking so long to get the car ready every time i asked i was told it was in prep had no idea what prep was i was there for 3hrs and never had the car prep i will never do buiness there again or recommed anyone to purchase from them again.

John M.

21 de dic. de 2015

"I have been buying cars for over 35 years. This was by far one of the best car buying experience I have had. I walked in the showroom at Goldstein on a Sunday afternoon and was met by Joe Slawienski. I told Joe that I wanted to know about the Grand Cherokee and that I did not have a lot of time since it was already after 12 noon on a Sunday. A few hours later, I purchased a Jeep Grand Cherokee. Joe Slawienski was great at describing and explaining all the great features and options of the Grand Cherokee. No pressure. Extremely Professional. He wanted to make sure that I was looking at vehicles that met my criteria. No hard sell. No up-sell. Answered all my questions. We walked the lot and looked at available cars. Joe Slawienski attention to customer service did not stop there. He told me that he was available to help with returning the vehicle that had been driving. He was true to his word. All the staff at Goldstein were very professional. Not only was my car buying experience very pleasant without pressure, I got a great deal and a great interest rate on my loan. I will not hesitate to refer my friends to you when they are looking for a new or used car. John M."

DebDel

16 de dic. de 2015

Thank you very much, Brandon Belonga, for your very excellent service. I love my 2016 Wrangler, which is the second Wrangler purchased at Goldstein. Brandon was the best (by far) car salesman I've ever done business with. He is friendly, fun, but very professional! And as he knows, I purchased my Jeep from him, rather than at another dealership I was considering, because of his honesty! I told him what I wanted, what I wanted to pay, and he made it happen! Thanks again Brandon.

Charlie L

14 de dic. de 2015

This past Friday, I took my 06 Jeep Commander to Goldstein Chrysler Jeep Dodge RAM for a service appointment. While I was waiting, Joe Slawienski, a salesman at Goldsteins, came up and asked if Id be interested in looking at a new vehicle. He had noticed that I had over 200,000 miles on my Jeep. As I had been looking for a newer vehicle, specifically a truck, I walked the lot with Joe. In short order, I found a 2013 RAM 1500 SLT pick-up, with low mileage. Joe explained the many features of the vehicle, but never gave me the hard sell. The truck and model sold itself, but the Goldstein lifetime limited power train warranty and other extras helped seal the deal as well. So, Saturday, I finalized the deal with the help of the Business Manager Sam Pacelli. That afternoon, my family and I drove home in our new truck! I had been taking my Jeep to Goldsteins for service for quite some time, and had always been impressed with the friendliness and professionalism of the people who worked there. Even after I made this recent purchase, Joe walked me around to meet a number of others in the business, including the Service Advisor Nick Syron who scheduled my 30 Day Check Up for my new vehicle. Loyalty is guaranteed when you treat people fairly and professionally, as is the case at Goldstein Chrysler Jeep Dodge RAM.

Donna G.

12 de dic. de 2015

I bought a nice 2010 Hyundia Sonata last month from Brandon with help from Pete from the finance dept. They both were professional and very helpful. I would recommend Goldstein auto and both Brandon and Pete to anyone looking to buy a nice car with a great warranty.

Jeff Audi

5 de dic. de 2015

Just tonight, I purchased a used car from Goldstein Chrysler Jeep Dodge RAM. It was the easiest car buying experience of my life. Alex and Jerred were my sales consultants. They were knowledgable, personable, and very easy to work with. The business manager, Sam, was professional and the financial aspect of the process a breeze. Thank you!

K Dunn

4 de dic. de 2015

Great dealer and service department,staff was very helpful, will trade my vehicle in here next year.

John the Honda Guy

2 de dic. de 2015

Bought a used 2012 Civic EX-L. Alex Quackenbush was a very professional and courteous salesman.

Ed Lockhart

2 de dic. de 2015

I went to several dealers and Goldstein in Latham gave me the best price, the best interest rate and made me very familier with my new Cherokee. Sam Pacelli was excellent in the finance department, Mike O'Neal in sales was also excellent in the sales department. Rachel Kayser was savvy enough to spark my initial interest which resulted in a sale. Thank you all.

Nadine a confirmed "Jeepster"

2 de dic. de 2015

I just purchased a 2015 Jeep Grand Cherokee Altitude which represents my third Jeep vehicle (the first two were Wranglers) purchase, but my first one from Goldstein. I was very content with my 2012 Wrangler and truly was having anxiety at the thought of parting with it, but I really needed something meant for the frequent out of town trips I make. Scott Ross was great to work with. I had a list of "must haves" that needed to fit into certain budget requirements. I had spent several months researching the type of SUV I wanted, how much I would be spending based upon what was "out there", and kept coming back to a Jeep. Everything else seemed pretty "vanilla" compared to my Wrangler. I also had researched what the fair trade in value of the Wrangler was worth and wasn't sure if Scott would be able to match up my budget with my "wants". Not only did the team at Goldstein help me stay within my budget, Scott helped me pick out a really "boss" looking Jeep GC which made trading in the Wrangler less painful. My head was beginning to spin going through the various GC models and options, but Scott steered me to the perfect Jeep model that hits all the needs and some of the wants without while remaining very conscious of my budget. It was quite a different experience then what I had during the two purchases of my previous Jeep vehicles from a local Albany dealership. In fact I had gone to that same Albany dealership that day to look at their stock of vehicles. After wandering the showroom, looking at vehicles and being totally ignored, I decided to try Goldstein's in Latham. I was greeted warmly at the door as I walked in by Joe Martone, the general manager, who immediately hooked me up with Scott. I was waiting for the high pressure sales tactics that never happened. Clearly this sales approach works far better than the strong arm tactics I have experienced in the past because it creates a cadre of loyal returning customers. I am confident, based upon my experience with the sales department, that my relationship with the service department will be as positive.

Jordyn

1 de dic. de 2015

i was looking for a car for a while and they were very patient with me and found me the perfect car.

Michele

25 de nov. de 2015

we arrived to have a service done on my 2011 wrangler with no intention of purchasing a new car. we inquired as to the trade in value of the jeep just to see where we were at. in the meantime test drove a 2016 Cherokee latitude and LOVED it. Needless to say Alex our salesman had a pretty easy sale with us. we loved the car, the trade in value quoted was right at what we would have asked for and we also received all the incentives offered. the interest rate was phenominal and we left that day with a new car. Alex was always professional while all the while being friendly, helpful and listening to what we had to say. The service staff got the car prepped, protection coating done for the paint and all paperwork was ready in about 1 1/2 hours. This has to have been the easiest car buying experience we have ever had. I will recommend Alex Quackenbush to all our friends and the staff at Goldstein who take care of the cars and make check in easy. Larry is in charge of the washing of the cars always does a great job and goes that extra step to make you happy. I do not think I will ever use another dealership again. They are the best.

Audra

21 de nov. de 2015

I had a great experience with Ryan at Goldstein. Bought a new Jeep Cherokee and have been in love with it since the day I drove it off the lot. Ryan made sure I had chosen the car that I wanted and the buying process very easy. I never felt stressed with loads of paperwork or decisions to make.

Nic S.

20 de nov. de 2015

I recently purchased a dodge grand caravan with Goldstein, I had been to Fuccillo a couple days before but the sales people there just put me off. I went to Goldstein to see if it was any different and our sales associate, Ryan, was ALOT better! He knew more about the cars, knew the inventory they had, worked with me to get a good deal and was extremely friendly and helpful. Only bad part of the experience was the time it took to get through the financial manager. There was some mix up on identification points required since I'm from out of state so they said I needed to come back with more ID (which turned out wasn't true after they called the DMV). When we came back there was an excessive wait. We ended up waiting another 3 hours when told it would only take another hour when we came back. It was really busy and they only had the one guy that could do sales as the other was in a meeting the whole time. One would think they would delay said meeting for the line of customers. But I guess there amount of business just goes to show how good their sales people and deals are.

Marcie Davis

16 de nov. de 2015

I recently went to Goldstein to purchase or lease and I have been to other dealerships before and Goldstein by far is the best to date. We received the salesmans Paul Wade's full attention and respect. The sales manager was also by far very respectful and willing to do what we needed to get us into a vehicle we wanted. Everything went so fast and flawless we could not have asked for any better treatment or outcome. We will definitely be making Goldstein our dealer from this point on.

Tony

11 de nov. de 2015

Very good experience, Salesman John Shave was friendly, low key and easy to deal with. No high pressure. In and out in less than 2 hours, love the new Dodge journey Crossroads.

Marie D.

5 de nov. de 2015

I walked in just to look and get an idea of cost. Walked out an hour or so later a new car owner! Everyone was very pleasant and friendly. Ryan, my salesman, was very knowledgeable and fun.

debbiebylo

2 de nov. de 2015

My first experience with Goldstein wasn't the greatest. I purchased a 2012 Jeep Liberty Sport, the vehicle was basically a lemon. I was very displeased. My vehicle was there for about a week at one point while the service department tried to figure out what was wrong with it. After no luck, my vehicle was returned to me. The Liberty continued to give me daily issues, so a sales representative (different from the representative who sold me the Liberty, as he is no longer with Goldstein) reached out to me via Facebook, and notified me that they had a Jeep Wrangler X Unlimited available within my ideal price range. The sales representative, Brandon Belonga, brought me out on an extensive test drive, and I have to say he really did pick the perfect vehicle for me. I instantly loved this Jeep when I drove it, and with Brandon, along with the rest of the sales team at Goldstein, I'm actually paying LESS than I wanted to pay. Brandon made sure I was comfortable with the decision to finance a vehicle for the first time, and made sure that I wouldn't struggle to pay for my car. He even bought me a couple things I had my eye on at the dealership, which was really just above and beyond on his part. Customer service definitely worthy of five stars. I love my Jeep, and I'm proud to say that it's another Goldstein.

Laura of Troy

2 de nov. de 2015

I choose Goldstein because they had the car I wanted and the price was right. I was prepared for the usual dealership runaround and shameless upselling, and was presently surprised by the low-pressure experience. Ryan, my salesman, was really nice and knew a lot about my car. He didn't talk too much during the test-drive which I appreciated. Rick, who handled the actual "deal" was also very easy and low-key, and Pete and Sam, who handled the paperwork and financing, were great. Overall, I am very pleased. I got the car I wanted, the price I wanted, and didn't feel take advantage of. Being super nit-picky, I did have to go back through the car to re-detail a few places, but it was really quite well done. I would (and will) go back again, and I will suggest other shop here as well! BONUS- they are HUGE supporters of the humane society, which is great because so are we!

CK_518

30 de oct. de 2015

I purchased a Jeep from another dealer but this location was closer for my repairs. I had the Jeep for little less than a week and had issues automatically. When bringing my Jeep to this location for service the "Manager" (aka Customer Serivce/Business Development Manager) was extremely rude to not only I but my father. It was to the point where they gave me a horrible experience once I gave them a bad survey and basically told me off for giving them a bad CSI survey. Which from being in the car business for a couple of years I understand CSI is everything to dealers. But that its more for Manufacturers to keep track of how the dealership is doing. Needless to say, after bringing my 2015 Jeep Patriot to this location not once but TWICE, I will never return again.

Paul Gudgin-Jones

28 de oct. de 2015

After making the mistake of trying another dealer for the same vehicle and having purchased a subaru from Goldstein, I went to get a better price on a Jeep Cherokee Limited lease. Not only did they better the monthly cost, a service plan was added in and it still beat the price the other dealer. I should have gone there first. I drove out with my new vehicle within 2 hours! The salesman Ryan Hart and business manager Sam Pacelli were friendly and accepting of my situation. I cannot reccomend this place more highly.

Donna Quandt

25 de oct. de 2015

This is the third Jeep we have bought from them in the last 5 months , husbands, daughters and myself now have new jeeps.Doing business when them is so nice and easy. At first I was going some place else but it just felt like home because of the other 2 deals we maded with Goldsteins and I wanted to stay with them and my saleman Mike ( and also Brandon helped again) and Rick made that happen. Everyone there is so nice when you walk in and make you feel at home. I would send anyone there for a new or even used car.Also go to the meeting after buying the car..Someone from all the departments are there and gives a good talk and advise.

paul j mcauley

23 de oct. de 2015

buying my new dodge ram from ryan hart was the best

Jeff Gabriel

23 de oct. de 2015

On October 16th I purchased my 2015 Dodge Charger SE. I've never been to a better dealership in my life. I was contacted within 1 hour of filling out an inquiry on the Goldstein Chrysler website (goldsteinchryslerdodgejeep.net). My salesman Joe Slawienski was the absolute best due to his professionalism and sense of humor. He answered all my questions with the snap of a finger and even answered some questions I thought about but never asked. The finance person Sam was excellent as well. During this whole process they offered free food and coffee which I know all dealerships offer coffee but not free hot dogs, popcorn, or donuts. I will never go to another dealer because this was the best car buying experience for me. I was rushed into anything or discouraged in anyway. The paint job on my car is incredible, Phantom black tri-color that has green and purple sparkle flakes in it. Very unique color indeed. To sum things up awesome dealership, tremendous inventory, fantastic customer service, and all around amazing experience. I will recommend Goldstein to everyone I can even if they're strangers.

GeorgeinKinderhook

23 de oct. de 2015

I bought my first truck - a Ram 2500. I need a truck to pull a horse trailer. The salesman took time to understand what I wanted to do with the truck and explained features that I should be looking for. It so happened that they had a 2500 on the lot with the towing package and the bed was factory drilled for a fifth wheel / gooseneck hitch. We took it for a test drive and I was sold. I had not planned on trading in my Honda but they gave me such a good deal that I did.

Thomas miter

22 de oct. de 2015

My overall experiance was excellent. Brandon Balogh did a great job listening to my concerns and making sure I got the vehicle I wanted. All fields above were excellent, but my smart phone wasn't cooperating with filling them in. I would highly recommend goldstein and Brandon to all my friends.

Lori Pedsnurse

22 de oct. de 2015

I was referred to Joe S. at Goldsteins in Latham. I was not planning on making a purchase that day but Joe found me the Jeep that I had been wanting. I could not refuse the price they gave me for my trade in nor the purchase price of the vehicle. Have already referred several griends and coworkers and will be a repeat customer in the future..

Dawne C.

21 de oct. de 2015

The salesman was very knowledgeable on all models of Jeeps. He pointed out the pros and cons of various models. I believe that he truly wanted me to get the vehicle that best suited my needs. The buying process was very easy.

Philip Sanzo

21 de oct. de 2015

Had been looking for a used van for a while and have friends that work for this dealership. Received a phone call that a vehicle had come in that was extremely clean. Made an appointment with a salesman, Michael Davey, to see the van the following day. The rest is history, offer accepted, financing established and the Chrysler Town and Country is mine,(actually my wife's). I must say that all of the people I dealt with at Goldstein's in Latham are professional and friendly. Would not hesitate to recommend these people and this dealership to anyone in the market for a vehicle purchase, be it new or used.

Lisa

20 de oct. de 2015

Our salesman, Brandon Belonga, was cordial, efficient, and answered, or found the answers, to all our questions. They met the price I was hoping for, the necessary paperwork was completeted fast, and they, unexpectedly, let me take my new vehicle home the same day. I would recommend this dealership, and Brandon, to to others for the ease of the purchase.

Lori T

17 de oct. de 2015

Was not planning on buying a jeep and was not looking forward to the whole process.... Car salesmen have never been likeable to me in the past....but when we were approached by Brandon he was very honest and understood we were just shopping around after the test drive we asked him to give us a quote on the Jeep Patriot when brought into the dealership and offered beverages and Brandon was so adorable and happy you could tell he loved his job the sales came natural to him.. I never felt like he was "the usual car salesperson pitch"....We were blown away at the level of personable professional employees at Goldstein ... Rick was amazing and so likable ... If it wasn't for Brandon & Rick we would not have bought a jeep...Sam also made the financial part easy and quick.....The whole exsperince was by far fun and easy .... They have exceeded our expectations .!!! Thanks to the Goldstein team...

Adam Panagopoulos

6 de oct. de 2015

Awesome dealership....patient and responsive. didn't feel like they where trying to sell me anything but more so informing me to make my own decisions. Joe Slawienski was our sales rep and he was very helpful and very polite. Great Guy. Rich, Pete, Sam who we delt with along the way also where awesome and made the financial side a breeze, making sure we were comfortable with our payment range and warranties. Our Jeep is awesome and very happy with our purchase. Thanks Again to everyone there that helped along the way.

Kelly Reilly

5 de oct. de 2015

At 46 years old, I had never purchased a dealership vehicle or paid more than $3,500 for one beater after another. Thanks to Ryan Hart and his associates at Goldstein in Latham, a process I had always dreaded, turned out to be quite painless. In less than five hours, I was driving away with the Jeep Wrangler I'd always dreamed of and a huge smile from ear to ear. The Lifetime Free Car Washes and amazing warranty & maintenance package are sure to keep that smile firmly in place. Thank you to Goldstein Chrysler in Latham and especially, Ryan Hart - both come highly recommended!

Mike Willey

5 de oct. de 2015

This is my first time buying at goldsteins Chrysler and am sorry I did not do it sooner. I purchased a 2015 Dodge Durango limited and I love it.The people there are all so nice especially my salesperson Joe Slawienski,when I told him what Iwas looking for it was a matter of minutes before he took me to my car and was explaining everything that I had not known. He was very professional and made my buying experience a pleasure thanks again Joe.

Jack

3 de oct. de 2015

2nd time purchasing a Jeep there ... Great sales person John Shave who was most knowledgable and patient.... Other office people were equally efficient and easy to work with... Our experiences at Goldsteins continue to be most positive

Marge pomakoy

29 de sep. de 2015

We just purchased a new Cherokee jeep from Ryan Hart he was very helpful. Ryan knows his product and is well informed. He answered all are questions. We would tell our friends to see Ryan if they were in the market for a. Ew car.

Erika B.

28 de sep. de 2015

I just bought my first car at Goldstein Chrysler in Latham and I couldn't be happier! I got a great deal and I felt so comfortable throughout the entire process; I never felt rushed, pressured, or in the dark. Everyone I dealt with was friendly and inviting, and I couldn't be happier with my salesman Mike Davey who made sure that I knew everything that was going on every step of the way, and worked to get me the deal that I wanted. I have already recommended Goldstein Chrysler to my coworkers as I know this is the place that I'll be going to in the future. This was such a painless experience and I couldn't be happier!

mcarpinello

28 de sep. de 2015

I recently bought a 2015 Dodge Durango from Goldstein. There sales department was great. I had the car the next day. They gave me a great deal right away!! My sales person, Mike Davey, was awesome. This is definately my new dealer.

Rob and vicki andrews

25 de sep. de 2015

My wife and I were trading in a 2014 Chrysler Town and Country for a truck,we picked a dealer demo. It was a 2015 dodge ram 1500 bighorn,Shawn got us all the rebates and then some and kept us updates on the process,when we picked it up he even went above and beyond and bought us dinner.he was a excellent sales man and knew the truck

Ed

22 de sep. de 2015

Just purchased a 2015 Jeep Cherokee, Mike Davis was the Sale Person Mike did a great Job explaining the options and operations of the vehicle. and Rich the Sales manager help us get a good deal would recommend this Dealership to all.

DeeUpstateNY

14 de sep. de 2015

This was my 8th new car purchase and it was the best experience of all. Never purchased at this dealer before and can't imagine not purchasing from them again. I felt so comfortable conveying everything I wanted and they did it with no hesitations. My salesman was the BEST!

Ken

13 de sep. de 2015

I have recently purchased a new Jeep Grand Cherokee Limited from Goldstein Auto in Latham. The salesperson that I worked with was Brandon, who was new to the dealership, but was very knowledgeable and attentive. I am very pleased with the results of my first experience with Goldstein Auto.

Susan S

12 de sep. de 2015

I bought a Dodge Ram 2010 extended cab with very low miles. Joe Slawienski was the salesman I dealt with. He was very good at focusing and narrowing down my search. I gave him my price parameters and he was able to keep the trucks shown within my price and miles parameters. I appreciated that as I don't have a lot of patience for shopping for vehicles. Had a good idea of what I wanted and this truck met my needs. Very satisfied with the truck and the experience and the deal.

Dave

11 de sep. de 2015

I had an excellent experience here! Kieran did everything possible to get me a good deal! Would definitely recommend this dealership to anyone.

Ashley

5 de sep. de 2015

I bought my 2015 Jeep Compass last night from Goldstein Chrysler Jeep Dodge Ram in Latham. It was a good experience and these are the people you want to deal with. They are honest people in a "dishonest industry." I dealt with Brandon C, Rick, Pete, and met the whole crew. They were all excellent and represented their brand and company with great product knowledge, great customer skills, and went above and beyond to make my time spent pleasant. These are the people you want to do businesses with: Plain and simple, great job all!

Tom Gray

3 de sep. de 2015

I recently purchased a 2004 Jeep Liberty from Goldstein and couldn't have had an easier buying experience. My sales consultant was Joe Slawienski. In the same day after deciding to purchase the vehicle, it was delivered and the process was painless and simple. I had the check engine light come on a few times in the first week and brought it back to service. I feel confident that all issues will be resolved and I highly recommend this dealership.

Str82Bizzness

1 de sep. de 2015

I recently purchased a 2011 Jeep Grand Cherokee Ltd from Goldstein and couldn't have had an easier buying experience. My sales consultant was Brandon Confranciso, and I also worked with Sam and Chuck. Less than 24 hours after deciding to purchase the vehicle was delivered and the process was painless and simple. I do feel that the vehicle could have been detailed a bit better, and I had a couple of concerns that still need to be addressed - however I feel confident that all issues will be resolved and I highly recommend this dealership and the aforementioned individuals.

Peter Loomis

31 de ago. de 2015

We purchased a 2015 Wrangler this past Saturday. We worked with Ryan Hart. He had shown us a certified 2013 Wrangler a week before, but we lost out on it to another purchaser. Ryan called us several days later to tell us a new Wrangler with similar features had just come in. We worked with him and bought the vehicle. Nothing but praise for Ryan. No pressure, easy to work with, understood our needs for the vehicle. A completely pleasant experience. We feel we got a very good deal and were treated fairly. We also have good feelings about Pete Sanchez, the business manager, who worked us through the paperwork quickly. Had it not been a Saturday, and our insurance company was closed, we could have driven away with the vehicle that day! Can't get quicker service than that. I highly recommend Goldstein. This was my first experience at that dealership and I would definitely recommend Goldstein and Ryan Hart.

Rajesh Taneja

30 de ago. de 2015

We recently purchased a new vehicle from Goldstein. Our dealing was with Kieran Dimele - Sales Consultant, Rick Shmaruk - Sales GM and Pete Sanchez - Business Manager. A wonderful, pleasant experience we had. The whole team was friendly and helpful. We were able to get the right vehicle at the right price we were hoping for. We can not even express the excitement my wife had when she found out that she has a free car wash every week for life. 5 stars overall *****

Michael Allegretta

28 de ago. de 2015

Worked with Joe Slawienski in Sales. What a pleasure he was to deal with. A+++

Ken

27 de ago. de 2015

The car buying program gave me 3 dealership choices. Only Goldstein understood how it was supposed to work. Rachael Kayser - Internet Sales. Effective and timely communication. Found and priced the configuration I was looking for and put the deal together before I stepped foot into the dealership. No bull, no surprises, very refreshing. I hope Goldstein's realizes what a valuable asset they have. Shawn Thurber - Salesman. Great product knowledge and very pleasant to deal with. He tried several times to go over auto features, but I told him discovery was half the fun. I've been around awhile and this was vehicle #17 for me. Best salesman I'v ever had. Pete Sanchez - Business Manager. Put all the financial paperwork together quickly and always with a smile. Overall, great dealership. I don't know what they put in the water, but I purchased the car on a Sunday and everyone in the place was in an exceptionally good mood. Definitely not the closest dealer to me, but I would go back.

andrew bowman

26 de ago. de 2015

it was a fun process. I went there to buy a car and I had awesome help from everyone there I am satisfied I got the car I wanted I recommend everyone to go here

Nathan Forrest

24 de ago. de 2015

Just recently got a great deal on a Jeep renegade from Joe Slawienski. Joe was very easy to get along with and was happy to let me take the vehicle for a nice LONG spin (ended up putting on almost 30 miles for a test drive). The process was smooth and I signed the paperwork and was on my way in no time. Would definitely recommend a stop here to see Joe and get a new Jeep, Dodge or Chrysler

Bill R.

19 de ago. de 2015

Was well satisfied with the whole experience of purchasing my new Jeep Cherokee Limited. Salesman is highly knowledgeable about the vehicle and was very courteous (Joe Slawienski). This is our familys 14th purchase over the years from Goldstein's. A major reason for coming back to Goldstein's is because of the Service Department as we never had a problem or conflict with them. The major asset especially is Mr. Morgan Parker who has served myself for many years, who is very knowledgable, courteous, and helpful with my needs for service. He is a valuable asset to the Goldstein Family.

Melissa Vanderpool

11 de ago. de 2015

I like the fast service, 10 minutes for a car wash. I purchased a maintenance package and am looking forward to using it.

Greg Holzmer

9 de ago. de 2015

My wife and I were in the marker for a new SUV and started looking at Jeep. We went down to Goldstein Chrysler/Jeep/Dodge because we noticed they offered a lifetime power train warranty. While there we worked with Joe Slawienski. He was great to work with. He let us make the decision at out own pace. I would definitely recommend this dealer.

Allison Moore

8 de ago. de 2015

I had a terrific experience leasing my 2015 Jeep Compass with Goldstein Latham!! Joe and Rick worked with me to get me into a new vehicle in my budget. Definitely will lease or purchase another vehicle with them.

Frod24

31 de jul. de 2015

Goldstein Jeep was the best experience I had in the capital district. I visited all four and none made me feel more important that Goldstein. Brandon/Sam are the tops.

John

28 de jul. de 2015

great buying experience. Very informative and helpful in every stage of the purchase. Will recommend to anyone.

R. Santspree

21 de jul. de 2015

Jerred was very helpful in the purchasing of our new vehicle. We were very pleased with the way things were handled.

SQ

20 de jul. de 2015

Brandon at Goldstein really went the extra mile to help get me into my 2015 Jeep Cherokee Altitude edition. He not only got to where I needed to be with my trade in value but also found the exact car I wanted and had it transported to the dealership within days. He was also extremely knowledgable and listened to all my needs. I couldn't be happier with how I was treated, the value I received and the genuine care put into the deal. I took my new Jeep Cherokee on a hiking trip the weekend I got it and it performed beautifully on the long trip and dirt roads. Makes me wonder why I hadn't stopped in sooner!

Rob

17 de jul. de 2015

We had a great experience purchasing our 2015 Wrangler. We dealt with Ryan in sales from the beginning, and he made this a terrific experience. He was very knowledgeable and made sure to get us exactly what we wanted at a great price. We visited every local Jeep dealer and Ryan by far knew more about the Wrangler than any other sales associate. He made sure to keep us informed through the order process and when the vehicle was delivered, ensured it was exactly as ordered. I encourage others to seek our Ryan if you visit the dealership. In addition, I was given a very fair trade value on my vehicle. Overall, from the order process through Sam in finance, we were met with professionalism and intend to do our service with the dealership as well.

Pucci

16 de jul. de 2015

The Service Manager gave us a lot of things to talk about We thought it was a very informative evening , we got all the information we needed and Scott our sales rep. was excellent !

Johnnie W.

8 de jul. de 2015

I recently purchased a 2015 Gr. Cherokee Summit in July 2015. I had my 2011 GR.Cherokee Overland serviced at this dealership for yrs. The facilities are excellent. The sales and service staff are experienced, knowledgeable, courteous. The facilities are clean, they offer refreshments while you wait for your vehicle to be serviced Coffee, soda, fresh popped popcorn and hot dogs. This Summit was the 2nd car we purchased from this dealership. We purchased a new 2012 Dodge Avenger as well. Again can't say enough about the dealership and the staff. I would not hesitate to recommend this dealership to anyone looking for a quality car buying experience, This is my 5th Gr. Cherokee, great product excellent dealership.

William

7 de jul. de 2015

First off Patrick in sales was good and responsive but pretty much the good buying process ended there. So lets start with financing first. I was pre-approved through my bank prior to going in and was told that they could pull up my pre-approval on their system. I was asked every question that my bank had already asked and was told they needed to ask these to pull up my pre-approval in their system. This was not the case as they ended up getting me approved all over again and opening up another bank account in my name and causing a bunch of confusion with the bank and everything on my end. This took me an entire day of working with the bank to get this fixed and everything back over to my correct account. Second I had wanted a Jeep Cherokee with a tow package and the ones that were available with the extras my wife and I had wanted did not have a tow package however I was informed they could install one and it would be no different than the factory installed tow package. Well that is not the case as I was informed last minute that while the factory installed tow package is almost $600 that for them to install it after the fact would be $1,000. Being told that it was the same as if I had it done at the factory I decided well I will do it myself or pay somebody less and get it installed another place. Well installing one is not the same as a factory installed one as the factory installs a different gear ratio (I had brought this up during the sale and was assured there was no difference as Patrick had check with their "Truck" guy). A factory installed tow package has a towing capacity of 4,500 pounds while a tow package installed later only has a towing capacity of 2,000 pounds (Per car manual). If I had known all of this I would have insisted they find me the car I wanted with a tow package and waited a few extra days. What it boils down to is that either I was lied to or the people that should know the vehicles they are selling do not know anything about their product. I will most likely not buy another vehicle from this company or even their group of dealerships and will not recommend them to any of my friends or family.

Mike

29 de jun. de 2015

Lets face it, buying/leasing a car is never a fun process. It's tiresome, stressful, and often times find ourselves running into problems. However, having Patrick Carhart by my side throughout the whole process, my experience was nothing but professional and friendly business. Having arrived at this dealership with just one day left on my lease (poor planning on my part, I know), I was in search of a new car. Rick, a manager, was tremendously helpful with offering his input and finding the best deals, as well as assigning us to Pat to help with the search. If Pat didn't mention that he was just a couple months into the job, you would have never known. He handled himself extremely well and professionally, especially seeing how I was under a lot of pressure due to the time constraint. After back-and-forth, walking around, and working on deals for almost FOUR hours, we were able to work out a great deal. Without the help of Rick and Pat, I don't know if I would have been able to successfully find exactly what I was looking for in such short notice. They were patient, helpful, and I would highly recommend asking for Pat Carhart to be your salesman when you're at this lot. Thanks again guys for assisting me in finding this perfect Ram 1500 pickup truck.

john

27 de jun. de 2015

patrick in sales was very helpful with my purchase of a grand caravan there were no high pressure sales. was told I could take car same day as purchased which was great due to living about a hour and a half away. this is where the problem that I had started. I signed the paperwork with the financial department and was told it would be about two hours before the car was prepped. since it was raining we sat in the lobby and enjoyed the free hot dog and pop corn. after the wait the car was ready and I went to finalize the paperwork this is when I was told that I needed the title to the old car. I said that I did not have the title with me because I was not expecting to buy a car today and I could mail the title to them . was told that was not an option and they needed the title right away or they would have to charge me 60 dollars for a new one. so I said I could bring the title down the next day. after thinking about the situation and taking the title to them I told the financial department that although the hot dog was good, I could have gone home while waiting for the car to get prepped. bottom line is I put 175 unneeded miles on new car(could have used old car) wasted the half of tank of gas that the dealer gave us (haven't bought a new car in quite some time so when did dealers stop giving full tanks of gas) my suggestion is when offered to take car home same day and most buyer being either confused or excited and the dealer being professional people they should inform the customer what is needed so they can themselves be prepared

Jeep Fan

25 de jun. de 2015

This is the second new jeep wrangler that I have purchased from Scott Ross. I can't say enough about the way that I was treated. Scott and the rest of the sales team have made the buying process painless. I thought that the first great experience that I had might have been just a fluke. The second proved that it wasn't. What a bunch of professionals.

Dorothy

15 de jun. de 2015

Scott and his team were a pleasure to deal with. They made the process super easy and even found my new car at another lot for less than the original car I was looking at. They were ready to negotiate and I got a great deal on a trade in. They also provided me with a gift certificate towards servicing and parts. Thank you Goldstein!

MBrate

13 de jun. de 2015

Scott was very professional and willing to negotiate. He and the team were able to get me the exact car I wanted, in less than 12 hours (car was on another lot at a different dealership)! The process was easy and painless, I was given the exact price my trade in was worth, and I will be returning to Scott for my next vehicle. Thank you!

Sandi & Autumn

10 de jun. de 2015

Jerred , Pete and Ferdinand were absolutely fantastic in making my daughter's first car dreams and experience come true! I'd recommend this gang to EVERYONE! Shout out to Rick for always trying to make the test drive FR work!

Vsantoro

5 de jun. de 2015

We bought a car from this dealership on Saturday May 30. The salesman (Shaun) was more than helpful. He was happy to let us test drive multiple cars in the pouring rain. The finance guy, (bowtie guy) was great also. They both went out of there way to make everything go quickly and smoothly. The problem began when we left the dealership and were driving home the brakes starting squealing pretty badly. We decided that maybe because they were wet and also it was 6 pm on Saturday that we would wait until Monday to call, before even having a chance to call Shaun called us to make sure everything was okay and I informed him of the issue. He was more than helpful and said that he would leave a message for Matt in service department to call back. We never got a return call. We contacted Shaun again , and he was out of town and said that he left a message for Matt to return the call, and gave us the dealership number to call and talk to Matt. We called and Matt had just went to lunch but were told he would return our call. He never returned that call. Today I called and asked to speak to Matt , I was told he just went to the service area but I could leave a message. I told the gentleman that I had been leaving messages, not getting a return call and was there anyone else I could talk to so that I could get my truck checked out. He apologized and said he would leave a message for Matt and Crystal and that someone would call me back within a few minutes. I never recieved a return call. I have been trying to get this taken care of for almost a week now. I came to this dealership for the selection and also all the good reccomendations from other people. So right now I am driving around in a new car with squealing breaks from a dealership were the service people do not like to return calls. I would have loved to have given 5 stars but until this problem is fixed its 3 stars and only because Shaun and Bowtie guy were amazing.

RH

2 de jun. de 2015

I purchased a 2015 Jeep Wrangler Unlimited from Goldstein this week and it was a very pleasant experience.Our salesman Brandon was very knowledgeble and friendly . He answered all my questions without applying pressure . I feel that I was treated with respect and received a great deal. I recomend Goldstein and Branden.

New Chrysler 200 Owner

2 de jun. de 2015

I recently purchased a Chrysler 200 and I was extremely satisfied with all the sales, service and other staff members. They were very pleasant to work with and I felt no pressure at all. Excellent service and product knowledge. All my wants were met, as well as my budget. Thank you for a great first buying experience!

Joe

2 de jun. de 2015

16 months ago I bought a used jeep wrangler Unlimited. Sense I bought the jeep I had acouple mechanical issue in which was taken care of by the Service & mechanical Dept with no issues, Bring my jeep back for every scheduled service when due. I have found all my dealings with the staff at Goldsteins has been very pleasant & professional and I will buy there again.

Colleen

2 de jun. de 2015

I bought a 2015 dodge journey from goldstein chrysler jeep dodge ram about 2 months ago & I am very happy with all Sales,Service and all other staffing. I would highly recommend someone to buy a vehicle from Goldstein Auto Group.

Louis and Diane

28 de may. de 2015

I bought a Dodge Caravan from Goldstein sale's person was very helpful Brandon Cofrancisco very knowledgeable and professional no pressure sale's. Very pleased and would recommend the salesman and dealership to friends looking for a vehicle.

DQ

28 de may. de 2015

Was going to go to a few dealerships and decide later that day. Goldstein's was our first stop and never went to any others. Everyone was so nice and patient with us and gave us what we wanted.No pressure or anything, It was easy which wasn't in the past with others. Thank you to our salesman Brandon for all your help with the Patriot, Thanks to Rick for making it smooth buying and thanks to Sam.Also would like to thank everyone else, they are so nice even if they aren't your saleman.Laughed with alot of people that day. Thanks again.

snooperman

13 de may. de 2015

this was my 1st car buying experience in 12 years and the staff at Goldstein Chrysler Jeep Dodge Ram made it as easy as possible. I saved time doing my research and knowing what my ideal price and was met with open ears whenever there was a situation that made me hesitate. staff and management make you feel they will jump thru hoops to make sure you become 'part of the family' ... Thanks to Kieran and Pete for helping me find the perfect new ride

Joe

12 de may. de 2015

Thanks Sean! I love my new Dodge Ram!! The Goldstein team worked well together to get me the truck I wanted at the price I wanted to pay.

Jeanne

10 de may. de 2015

My experience was excellent. My salesman Michael Davey was knowledgeable and very nice, almost like a member of my family.

LathamJeepFan

3 de may. de 2015

Best dealership to buy a car! Excellent service and product knowledge.

Brian W

3 de may. de 2015

Just wanted to say thank you to Kiran Pete and Joe for an excellent job. They went above and beyond expectations to get me into the vehicle at payment that I needed to be at. Excellent finance rate and trade value. They got me into a vehicle worth 4500 more than the competition at a lower monthly payment. Don't waste your time or sign without seeing them first. Thanks again Brian

InLoveWithMyJeep

30 de abr. de 2015

I had gone to another dealership before coming to Goldstein Auto; and the guys at Goldstein Auto blew the competition out of the water. My sales guy, Shawn, and the rest of the team were all friendly, accommodating, personable and there to help the buyer; not just to show you 1 car and push for a deposit. I was in the market for a green Jeep. They didn't have one onsite that day, but they made sure they got what I was looking for. I also was waiting on my bank to release a check from my insurance company; the financing department was very flexible with me in terms of that. I would have been in a bad way if they were not so understanding. I would highly recommend Shawn and the Goldstein Auto team in Latham for anyone shopping around for a vehicle.

gackrock

29 de abr. de 2015

This is my families 5th vehicle in 2 years. As always, the entire sales staff was amazing, I have dealt directly with Paul Wade, and his demeanor and personality make the car buying ordeal very pleasant. I will definitely return for number 6!

Kelly C.

28 de abr. de 2015

I never thought spending a Sunday afternoon at a car dealership could be so enjoyable! I knew what I was looking for and Ferdinand was very helpful in helping me to find the perfect vehicle. There was popcorn and hot dogs for anyone who is hungry - which my 11 year old son was! There is an area for the littler ones as well. Pete in the finance department explained all my options in a way that I actually understood. I feel that everyone there really cared about not just the sale, but helping me and my family get into the car that best suited our needs. I live approx. 45 miles from Goldstein, but the value and the service was well worth the drive.

kathy

19 de abr. de 2015

had a wonderful time buying my new car . Very happy

Briana Borst

10 de abr. de 2015

I want to thank Goldstein for the excellent sales service and finance department. Scott Ross in sales and Pete Sanchez in finance made the car buying experience turn into a happy ending for my daughter.

Brian and Briana Borst

9 de abr. de 2015

I wanted to Buy a car with my daughter, I got jerked around at another dealership for two weeks. I went to Goldstein, they helped me turn a nightmare into a fairy tale ending. I would like to thank Scott Ross and Pete Sanchez for all of the help and understanding.

Brian Borst

9 de abr. de 2015

We traded a 2015 Tahoe and got a 2015 Dodge Ram pickup. The whole experience was excellent from start to finish. The sales people and finance people are awesome at their job.

Steve

7 de abr. de 2015

Went in looking for a Jeep Compass. I had been to another local dealer so I had a good idea what I was supposed to be paying. Very good no nonsense salesman, asked what price he had to beat and came back under it. Even gave me some credit to their parts department so I was able to get floor mats for free.

A Yankee Fan - Tom M.

3 de abr. de 2015

Last night we were thinking of replacing our T&C Van with over 108,000 miles this Spring. Our son's father-in-law had just brought a pick-up truck from Goldstein Chrysler Dodge and told us to check-out their dealership because they had real helpful staff. We stopped in to pick up some literature to review at home. However, a salesman Mike D. showed us all of the features of a new 2015 Dodge Grand Caravan and let my wife test drive it. Needless to say she loved the van and we signed to buy it last night thanks to Mike D. getting us a great deal. He even stayed pass the closing hours of the dealership to answer all of our questions. The van was very affordable and my wife loved the store-away seats in the 2nd and 3rd rows along with the deep compartment for the groceries in the rear. The van was ready for us to pick it up this morning at 11:30 AM and the salesman came in on his day off to make sure everything went smoothly & he even transferred our grand son's car seat from the old van to the new van. We would highly recommend Goldstein Chrysler Dodge if you are looking for a van.

Linda Hanczaryk

30 de mar. de 2015

I purchased a jeep liberty my salesman was very courtesy an the financial manager was execlent to work with they handled everything in a timely manner and I'm well pleased with there service

Christopher Igweike

27 de mar. de 2015

I purchased a 2010 dodge caravan yesterday 3/26/2015. The overall customer service was awesome.

Melissa L.

25 de mar. de 2015

I went to Goldstein on a limited budget but needing and wanting a nice used car. I was introduced to Pete who was very helpful and understanding of my situation. He showed me a few used vehicles in their lot listening to what my wants were and ultimately showed me a great 2012 Chrysler 200 that met All my needs as well as my budget. He was friendly and patient and made my whole buying experience a very pleasant one. I would and have highly recommended Goldstein to all of my friends and clients. Thank you for putting me in a beautiful pre-owned certified car that I love!!

Donna T

20 de mar. de 2015

I was very satisfied with Kieran(Sales),Brandon(Business Manager) and Rick(Sales manager)while purchasing my 2015 Chrysler 200. They were very courteous and professional. I would highly recommend Goldstein Chrysler Jeep Dodge Ram in Latham to everyone. Donna

Sharon and John

20 de feb. de 2015

My husband and I came in on a blustery winter day looking for a Chrysler 300C. They had the model we were looking for and we wanted to see what terms they would offer, but did not want to spend all day haggling. We called and spoke with Sales Manager Ray who said he would have the car ready for us when we arrived (they did). We met Salesperson Jim who took us on a test drive and who guided us through our concerns about performance in winter weather. We met Rick in sales and told him we wanted to know his best price,and didn't want to spend all day getting there......and he did just that, gave us their best price offer........and we accepted. Pete in Finance was wonderful and explained everything. Overall it was a very pleasant buying experience, and we are most impressed with the "vale added" services such as free car washes for life. Good job Goldstein Team!

Rick and Michelle

18 de ene. de 2015

Our first experience with Goldstein Jeep will not be our last. The minute you walk in the dealership, you feel like a part of their family. We have never felt like this before when buying a vehicle. A very professional staff treated us as well as anyone would want be treated, right from the start. Our salesman was Scott and I would suggest if you ever are looking for a vehicle, look him up. Not pushy or gruff, he listens to what you want, and never pushed anything else on us that we did not want or was not interested in. What a pleasant change for a car salesman. We have been dealing with salesmen for over 40 years and we have never had the experience of being treated as well as this man treated us. We were his #1 priority and he gave us his undivided attention. The whole car shopping experience was excellent. Thank you Scott. This was our first visit to this dealer and we have never owned a Jeep before. We are so happy that we made this choice and the staff at Goldstein's just made the car shopping experience stress free. Thank you to Ray, Scott, and the whole Goldstein staff. You have our business from this day forward. Respectfully, Rick and Michelle.

Donna and Bill

12 de ene. de 2015

Our experience at Goldstein's was great! We have a new Charger that they were able to find for us, and it is just what we wanted. If you are looking for a sincere, no nonsense professional salesman, Shawn Thurber is your man. We enjoyed our car buying experience with Shawn and the whole team at Goldstein's. Our son bought a truck from them earlier and raved about the service, so we gave it a try. We feel that this dealership is honest and fair in our dealings so far.

Jeff G

7 de ene. de 2015

I had a great experience trading in my MINI for a certified 2012 Jeep Grand Cherokee. I got a very fair trade in price and the perfect used Jeep. They worked around my schedule and along with me and my 2 year old car shopping teammate! I love the lifetime power train warranty.

Woodbutcher

3 de ene. de 2015

Purchased my Dodge Ram truck 30 days ago.So far all is going well. My concerns have been addressed.

Very Happy Jeep Lady!

10 de dic. de 2014

Kudos to Goldstein and especially my salesperson, Yervant Bardakjian for making my recent Jeep Grand Cherokee Limited purchase such a great experience. I had been looking at vehicles for some time and went to the Empire State mall Auto show where I met Ben Reed from the Goldstein's Central Avenue GMC dealership, he is terrific and we test drove the GMC Terrain. After much consideration, we decided against it (cargo space to narrow for golf clubs), I felt badly, because I really wanted to work with Ben and he had been so helpful to us. So when I decided to look at Jeep's we went to Goldstein on Rt. 9 where I was assigned to Yervant. Once again, a superb person to work with, great product knowledge with great customer service, answered all my questions with patience and a great attitude. I did not want to be rushed into any deal and he worked with me over a two week period before we wrapped everything up, he was always responsive without being pushy or making me feel pressured, in which case, I would have walked. Brandon in the business office was also great. I would highly recommend Yervant and the Goldstein team and I love my new Jeep, it's an awesome vehicle!! p.s. really like the free weekly carwash too, a nice touch!!

SusieJim

2 de dic. de 2014

I bought a 2015 Wrangler Jeep from Goldstein in Latham, I had a wonderful experience and was very happy with Scott Ross, who sold me the jeep. Was very helpful, accommodating and knowledgeable. I would recommend him to anyone looking to buy a used or new car.

Steve L.

28 de oct. de 2014

The people at Goldstein made shopping for a car fun. The discounts made it the best value. I saved thousands coming to Goldsteins instead of buying close to home.

Robert's New Town and County

22 de oct. de 2014

If the experience was any better I would have began to worry it was all some kind of automotive mirage. Have you ever wondered whatever happened to people who tell the truth, talk straight, and believe that part of customer service is too develop a trusting relationship? Well, stop wondering, they all ended up working at this dealership. I see no reason why buying a car shouldn't be as easy as buying a pair of socks. Price, money, car, goodbye, no? Actually the answer was no for over a month at three other dealers that were closer (two states) who made it complicated. And I don't trust complicated. It was frustrating. I would see the car, I would agree on price and then the rigmarole began; demands for ridiculously large sums to be taken from my credit card over the phone with no paperwork exchanged to hold the car until the next day, scare tactics, and demands that I need to tour - yes, "tour", their dealer service areas before I buy. (What am I 14? It's a wrench!) Anyway, I wanted a new town and country. At wits end my wife finds Goldsteins Chrysler and Jeep. They didn't have the exact vehicle my wife wanted; a certain color. Ray - seems he's positively referred to in many of these reviews - well, he was great - tells my wife on the phone he'll find that vehicle. Next thing you know he's got it. Me, I'd already had it with the others. Told my wife I'm out of it. (Of course I'm still ready to listen.) Ray emails us the VIN# and the window sticker. It's real. Okay, this is different; a dealership that doesn't treat the customer like the customer is replaceable. So, my wife sends off a small amount to hold the vehicle; refundable if not satisfied. I actually drove the hour to Goldsteins passing all the other dealers we'd spoken to before. I recall saying to my wife, these (Goldstein) guys say one thing wrong I'm done. Still couldn't get the bad taste out of my mouth from the others. So I guess you can say I was looking for an argument. Okay, I arrive at Goldsteins. From the moment we walked in to the moment we drove out- what can I say, I've experienced more stress buying a sandwich at Subway then buying this vehicle. Working with Ray over the phone allowed us to trust the situation. Easy going Sales Rep John Shave, working with Ray, made the paperwork flow. Answered all questions and stuck with us. Their finance Rep, Brandon Talar, is a very pleasant fellow, Any detail in question, he explained it. It was actually fun dealing with him. Came back the next day and there's my detailed vehicle waiting outside. I looked at my wife and asked, is that all there is to this? She said, that's it. I said, that's the way its suppose to happen. Wait, that's not it. My wife has questions about the blue ray DVD and other electronic du-dads. Manual in her hand I thought if she doesn't know, I'm really in trouble, Part of the reason I got married is because she reads instructions. Next thing you know John Shave is all over it. Brings out this jovial tech guy, (New KID, sorry, but think his name is Henry) who sat with my wife for an extended time and happily explained all the electronic du-dads. Been back already twice just to get the oil changed for less money than all my local guys. (I'm one of those nuts who changes oil every 2500mi.) I find myself driving an hour just to have Goldstein's change my oil. Why? Trust. I want them to take care of my car. It's worth it. Highly recommend.

Jim W

15 de oct. de 2014

From the first time I e-mailed Ray and explained my special needs to our salesmen Jim and Brandon in the finance office our purchase was easy. Jim had all the answers to our many questions and did a great job explaining all the features of our new vehicle, Brandon made finance easy and took very good care of us even setting up our auto pay. Every purchase should be this easy.

Jeep owner from 1984

15 de oct. de 2014

We were surprised on how easy Goldstein Jeep made it to purchase a new vehicle.'From the time I first talked to Ray with our needs to our salesman Jim who had answers to all of our questions,to going thru the vehicle's systems and safety, All members of the team were there to help even Brandon in the finance office had set everything up with financing and auto payment. GREAT JOB EVERYONE.

whitetaler

28 de sep. de 2014

Went looking for a lease replacement and wanted to try someone new after some less than pleasant experiences elsewhere. Shawn took care of us and made the process simple. We were offered help in every step of the way and it was clear that customer service is their motto. Car was set up and available to drive home same day of purchase. Very happy with financial terms and again everyone we worked with from sales, service, finance etc. was pleasant and eager to help. Would highly recommend to my friends to buy from Goldstein. We will definitely be back.

Donna

12 de sep. de 2014

Just purchased a 2012 Jeep Grand Cherokee Laredo from the Latham Goldstein store. We worked with Sam and he was very patient, friendly and informative. This is our second purchase from Goldstein and I will be going back. We have not used the service area yet but I will make sure to let everyone know the type of service we receive when we go for our monthly check up the beginning of October.

Matt W

10 de sep. de 2014

Great overall purchase experience. Ray E. and Chris C. made the purchase easy and simple. Pete S. made the contracts easily understandable and explained everything we needed to know. Small issue with leaking oil that was cleared up immediately by the service department.

Tim Stewart

9 de sep. de 2014

We travelled about two hundred miles to look at a Jeep Wrangler Willys edition. Then because of the way we were treated and the friendly environment at Goldstein's we bought it. Every bit of the purchase went exactly as proposed and at the end of the deal Pete in the office made sure we understood every thing that was happening. From the very clean and open show room (with complimentary coffee and hot dogs) to the wide selection and real human salesmen our experience at Goldstein's was a pleasure. We'll be buying our next car there. Thanks to John our salesman and Pete in the Office. You guys did a great job!

Godzilla fan

1 de sep. de 2014

We recently purchased a 2015 Chrysler 200 from this dealership. They had fantastic service and Sam was very easy to work with and very helpful. We would gladly recommend this dealership to anyone. We have used this dealership in the past and they have always had top-notch service.

New Ram 2500 owner

22 de ago. de 2014

Didn't intend to purchase a new truck last week, but Goldstein made us an offer we couldn't refuse. What a deal. Purchased a brand new 2014 Ram 2500 (Arrest-Me-Red) to tow our new 5th wheel trailer. The whole negotiating/purchasing process was very painless. Also attended the monthly "get to know Goldstein" services meeting which was very helpful. Good experience all around and I would recommend them to anyone looking for a new vehicle....ask for Sam.

rmay

22 de ago. de 2014

Went in for service on our 1500 and found that we were over our payload weight for our 5th wheel. Morgan, our service advisor hooked us up with Sam (Sales person) who made us a deal we couldn't refuse! Very happy with our choice and the buying processing was easy. Attended the "New buyers" programs that they offer once a month and was very appreciative of the info provided. Would highly recommend Goldstein to anyone looking to purchase a Ram truck. Hey.......you get popcorn and hotdogs while waiting for your service work to be completed.

Greg Longe

31 de jul. de 2014

My experience with this dealer left me very satisfied overall. The staff was prodessional abd accomodating to my questions and concerns . They were friendly and knowledgeable and i would gladly do business with them again.

Denise Haake

26 de jul. de 2014

I just bought a 2008 Nissan Altima from Goldstein in Latham and the whole process was very satisfactory. My salesman was Chris Campbell and he was wonderful to deal with, he was friendly, professional and made the whole process so much easier than I thought it would be. I also dealt with Pete, Joe and Brandon in financing and they also were friendly, professional and made the process stress free for me. Thank you to all of the people at Latham Goldstein. I would definitely recommend Goldstein to anyone looking to buy a vehicle without all the stress of pushy sales people.

Robert from Guildland

9 de jul. de 2014

I just purchased a 2014 Jeep Cherokee from Goldsteins on Route 9, across from Hoffman's Play Land. The salesman (Mike) was very easy going and was nice to talk to. He was not at all pushy about selling a car at all. He went over the Jeep from head to toe and inquired what my main reason was for me buying the Jeep. He talked me out of the bigger engine (6 cylinder) since i did not need the Jeep for towing and recommend that i go with the smaller engine (4 cylinder) for my main reason was for the mileage. The manger (Rick) who went over the prices was very nice to deal with not pushy either. Bought the car on Saturday, picked it up on Sunday, Mike went through the car again showing me the features, help sync my phone and blue tooth and register the car too. This is the second car we purchased from Goldsteins, and my wife love the service treatment she gets there, quick and easy, in and out.

Jim Werking

1 de jul. de 2014

I recently purchased a 2014 Chrysler Town and Country Mini Van from Goldsteins in Latham. It is the fourth vehicle I have purchased from Goldsteins and the third minivan. The night we picked up our new van our neighbors, who live on the same street in East Greenbush, were also their picking up their new minivan. They too have purchased numerous cars from this dealership. We shared stories about how pleasant it is to do business with Goldsteins. Buying a car at Goldsteins is like going home - familiar faces, friendly people, and that good feeling knowing you will be back! Alan Goldstein personally came over and thanked us for our purchases. I would be remiss if I did not mention the good service I always get from Morgan in the service department. I have recommended Goldsteins to family and friends and will continue to do so! - Jim Werking, East Greenbush

Happy in Wynantskill

9 de jun. de 2014

We really enjoyed buying our new 2014 Jeep Latitude from Goldstein in Latham, NY. Our Salesman was a true professional. He was very knowledgeable, he answered our many questions with ease. When it came time to discuss the cost of purchasing the model we decided on, he did everything he could to put us at ease, and get us the best deal possible.

"Bill"

6 de jun. de 2014

I shopped 3 other Chrysler dealers before Goldsteins and all 3 tried to offer me a ridiculously low trade-in price. Goldsteins was also the only dealer of the 4 to allow me to place an order for a specific vehicle to be built rather than take one off the lot. One other dealer even tried to sell me a 2014 vehicle with 8,000 miles as "new." Goldsteins fair trade-in and dealer discount made it the best deal of anyone, so that's who I did business with.

Bill C.

29 de may. de 2014

Purchased our new 2014 Journey from you and we couldn't be more pleased!! Terrific service received from Sam (the bow tie man) and Brandon in finance. Looking forward to a "Lifetime" of service with Goldstein!

Mark

16 de may. de 2014

Drove my new car off of the lot today. They really do bend over backwards to help you out. They didn't have exactly what I was looking for, but they were able to find one for me. That's impressive. Actually worked with several of the personnel: Andrew, Michael, Joe, Brandon, and Pete. Now that is dedication. Thanks guys!

robert

26 de abr. de 2014

brought my Town and Country in for service (2 months ago); seemed to be a brake problem. they "fixed" it, for $440. Went to them yesterday with the identical problem; willing to "fix" it for over $600. NO WAY! i will stay away from this dealership...you make your own choice. Incidentally, they offer a 10% discount to senior citizens(up to $25? worthless when consider what they charge). This was not even mentioned to this old guy on his cane. This pertains to the dealership on rt. 9.

LouiseC

29 de mar. de 2014

I purchased a 2014Town & Country Van. I had shopped at two other Chrysler dealers with no success, prices were way too high. I viewed inventory on-line, called Goldstein and spoke with Ray and received the best deal. Went to the dealership the next day and Chris followed through with the deal. Very enjoyable experience. I would recommend this dealership. Louise C.

JAnet

12 de ago. de 2013

I dont even know where to start. HUGE RIPP OFF< THEY MESSED UP BIG TIME SO MANY TIMES. COST ME AROUNG 25,000.

head scratcher

20 de oct. de 2012

I purchased a used car from this dealership and had issues both times I went back within the first 30 days. The week following my purchase, I had a windshield molding issue that was quickly fixed, however, the technician left grease all over my leather seats. This is after he told me he was clean and not to worry about getting the interior dirty. (dealer does not provide seat protectors for the techs) He left so much grease on the driver?s seat that it took their detailer 20 minutes to clean it off. I then took the car back 2 weeks later for my "30 day inspection" and to have a repair done that was promised at the time of purchase. Not only was the repair never done, but when I brought it to the attention of the asst service manager, he told me he was not aware of the repair even though it was written up on the repair order in his hand. To make matters worse, he did not believe me telling me that he would have to verify the agreement with my sales man and then, if I wanted to leave the car another 2 hours (after waiting 2 hours), they would be able to make the repair! Buyer beware.

hewey

13 de nov. de 2011

I brought a jeep compass for my wife,and was quite pleased with the way everything went. John Curtis was very accomadating and went out of his way to get the purchase completed, and I feel we got a fair deal.

Susan

3 de oct. de 2011

Like the car we purchased, like the sales person (Keith), like the dealership and like that we got a fair deal!

Rudleylew

3 de oct. de 2011

I had tried out the Jeep Compass actually at another dealership - the experience was horrible. I knew I liked the car - I went online at Goldstein to inquire - Matt called me back immediately to review details. I was then turned over to my Sales person Paul Wade who understood that I had limited time and most would be done over the phone - as I was making my decision over the next 2 weeks, Paul called me back with even an additional incentive. When I went to pick up the car he took the time to review everything I did not know about it. GREAT experience - couldn't be better! Love my Compass