Steve & Kim

25 de oct. de 2014

Ernest Hill at Gastonia Nissan made our buying experience a pleasure. Ernest is a super nice guy and we would recommend him to anyone looking for a new or used car.

Julie Lahti lifetime Z enthusiast

25 de oct. de 2014

This is the 4th Nissan Z I have bought from various places in Charlotte; and by far the smoothest, easiest, and fastest time of all. Upon driving up Phillip was there to greet us before we even stepped out of our car. He was most helpful in purchasing my dream car ...another 370Z fully loaded, top to bottom ! Let me take the car home for a few days. Took care of my every question and need simply and efficiently and was there from start to finish. I can't say enough for Gastonia Nissan, truly a wonderful, special place that takes the pressure out of car buying for the ladies. Thank you again Gastonia Nissan !!! :) Julie Lahti

Michael Etters

24 de oct. de 2014

Clean facility, professional staff, and an overall great experience. Special thanks to Ernest Hill. He is a huge asset to your company. Thanks guys.

J. Williams

10 de oct. de 2014

A recent quest to locate and purchase the new NV200 led me to Gastonia Nissan. While this was not my first location of choice, it was most pleasantly the last place I needed to visit to find the deal that was right for me. I knew what it was that I was looking for and when I arrived to Gastonia Nissan, they had a vehicle inside the showroom that was close but just not quite what I wanted. Without prompting, the young salesman that introduced himself as Philip McSwain was out the door and retrieving the van he felt was what I was looking for. At first glance, the vehicle he produced stood out and it did not take long for the decision was made to purchase that vehicle. Philip understood what I had been through to find just the right vehicle and within what seemed like a few seconds, he produced a price quote for me that was by far the best deal I had seen from the other dealers I visited. To Philip, this probably seemed like an easy sale, and it was. I knew what I wanted, I knew what it would cost me and I knew what a great deal this was from Gastonia Nissan. I am proud to say that I am now a truly happy customer of Gastonia Nissan and can not wait for the opportunity to return to this dealer for service on this new vehicle as well as to purchase my next Nissan. If you are looking for a salesman without the drama and pressure that accompanies so many in this business, please visit Gastonia Nissan and ask for Philip McSwain. I am sure he will provide you with the same level of professionalism and courtesy that he showed me on my visit.

treidmay

8 de sep. de 2014

My husband and I had bought our fifth car from Gastonia of Nissan. Nissans make great vehicles and the sales experience there was great. We had the please of dealing with the saleswoman, Genesis, and she made the process so much better. We purchased a 2014 Pathfinder and we loved the experience so much, we went back two days later so my mom could purchase a 2014 Rogue. Genesis was the saleswoman that handled that sale as well and it went as great as the first. When we our ready for my daughter a car this is where we will go.

proverb31

4 de sep. de 2014

My daughter purchased a Rogue from Tommy Payseur about 18 months ago and had a great buying experience so when my husband found a used Frontier at Gastonia Nissan we knew we had to deal with Tommy. We purchased the truck earlier in the month of August and I ended up trading my civic in on a new Rogue and Tommy made the experience easy with his knowledge about the vehicle and his no pressure style. If you are looking to purchase a new or used vehicle then you need to let Tommy help you with the sale!

Aparks/mini cooper

29 de ago. de 2014

Received excellent service from my salesman Michael Gibby, he's a Gastonia native and I grew up in Gastonia he made feel right at home. Every one did every thing they could to meet my needs with financing and price. It was Awesome.....That is why I'm a repeat customer. Would recommend this dealer ship and Michael Gibby to anyone.

kbates

27 de ago. de 2014

I must say I am thoroughly impressed with both my salesman, Philip McSwain, and my new Nissan Rogue SL! Philip did a wonderful job helping me to find a perfect match for my vehicle needs. He was extremely knowledgeable about all of the vehicle's technical features and very patient with my endless list of questions. I would absolutely tell everyone to ask for Philip by name and let him help you find your dream vehicle!

Michelle

26 de ago. de 2014

I had a great car buying experience at Gastonia Nissan.I would recommend you see Anthony Underwood (salesman) he was top notch. He listened to what I wanted and needed he wasn't a pushy salesman. He was friendly and very knowledgeable. Robert Cobb ( Finance Manager) was the best Finance guy I have ever dealt with ( I've brought 5 new cars before this one) I told him what I wanted my car payment to be and what warranty I wanted and he made it happen.

Lucinda

26 de ago. de 2014

Dealership had a great selection, Was quoted a price on the phone and the price was the same when we arrived. I have been shopping since January and that was the first time I was not jacked around and told " Oh I'm sorry but I forgot to add etc. " Philip McSwain was our sales person, he was very knowledgeable and was very courteous and professional, gave us a great deal on our trade in. He worked hard to get us all the rebates and discounts we qualified for. I would recommend Gastonia Nissan to anyone, and definitely ask for Philip you won't be disappointed

dkrb22

11 de ago. de 2014

Have had nothing but good experience with Nissan Altima, Tommy did a great job waiting until it made sense for our situation and got us into a 2014 Altima.

les2450

8 de ago. de 2014

Liked my 07 frontier king cab so much decided to upgrade for an 14 crew cab. Genesis Virlorio was my sales person ,she was very professional , knowledgeable of nissan vehicles , no pressure to buy (worked with me for 2 weeks to make sure i got what i wanted ), answer all my questions and got me through the paper work in a timely manner.Gastonia Nissan lifetime warranty is a plus.Ask for Genesis when visiting you will not be sorry you did. Also want to mention Richard Blackstock sales manager great guy , he and Genesis worked really hard to get the price i wanted. Overall Gastonia Nisssan was a very good experience and would buy from them again.

John

29 de jul. de 2014

I had a very good experience purchasing a car at Gastonia Nissan. Philip McSwain did an excellent job helping me to find a vehicle that would meet my needs. He was very knowledgeable and helpful.

Lindsey

18 de jul. de 2014

I was very pleased with the service I received from Gastonia Nissan. They are very customer oriented and will do what they can to help you out. Phillip McSwain was my helper. I am very thankful for all that he did for me. He said "when it comes to the customer, I will always fight for them to get the best deal they possibly can." He did everything he could to help me get my car payment where it needed to be, since I am a 19 year old trying to make my own car payment. I am so glad I got the opportunity to work with him in my journey of buying my first car. His companionship and helpfulness made my experience with Gastonia Nissan the best ever. I am very thankful for him and all of his co-workers who made this possible! If you are looking to buy a car, I would recommend this dealership over any other! Oh and ask for Phillip when you go, you won't be disappointed!

chance04

16 de jul. de 2014

I would recommend this dealership to family, friend, and anyone else. Philip was our salesperson and he was so kind and helpfull. He treated us like people and not a paycheck. He has even came in on his days off when we had to pick up paper work. We could not have asked for a better experience. We were not rushed or pressured and even had the opportunity to take our car to dinner as our test drive. Ask for philip if you are looking for a nissan in gastonia. I recomend the Juke. We love ours. Thanks Philip.

pclovin

15 de jul. de 2014

My husband and I were just looking around on a Sunday....not really looking to purchase...just looking. We met Ernest Hill and he was great! No pressure at all! He listened to what we wanted and we got it! So we decided to buy! It was so quick and easy. I always dreaded the hours spent at a dealership but we were in and out in no time. I'm so pleased with my brand new Altima!

A. L.

5 de jul. de 2014

Good sales people, not so good sales managers. The salesperson Genesis was great. Was professional, courteous and personable. Unfortunately, despite the title, she couldn't make a sale since it was up to a sales manager. They offered the lowest possible figure for my trade in. I've gotten 50% more at a local small used car outfit, as well as at some of the other Nissan dealers. The asking price wasn't very competitive as well. A simple search on this site showed several similar vehicles at lower prices or with lower miles. When I showed the competition's listings to the sales manager he acted like he's never seen the Internet and it shouldn't even be brought up. The sales manager wasn't willing to negotiate. I was ready to increase my cash offer by $2000, he offered to decrease the asking price by $200.

RocioAL

27 de jun. de 2014

We loved the service :) All transactions were done quick and we love our new SUV.I will buy/ trade for another nissan at the same dealership

hopemoore

2 de jun. de 2014

We purchased our first Nissan and was very impressed how knowledgeable our salesman was. He answered all of our questions quickly and never misled us. He is great at what he does

Tosha2014

18 de may. de 2014

It was one of the best experiences I have ever had at a car dealership. Anthony was very knowledgeable and helpful as I first was looking for a used car but soon learned I could have a new car for almost the same monthly payments. Anthony was not too pushy either which I found refreshing and not what you usually find at most car dealerships. Everyone worked very hard to make sure I got the car I wanted and stayed within my budget. Thanks for everything, Tosha

Geneva2929

12 de may. de 2014

I love my new Sentra, the color is perfect. My salesman was great, I couldn't have asked for a greater salesman, very friendly & knowledgeable.Thanks Anthony for helping me with the perfect car.

jddavis704

11 de may. de 2014

I COULD HAVE NOT ASKED FOR A BETTER EXPERIENCE AND THE PROFESSIONALISM FAR EXCEEDED MY EXPECTATIONS. ALL STAFF WAS VERY FRIENDLY FROM THE MOMENT I WALKED INTO THE DEALERSHIP (FIRST IMPRESSIONS ARE LASTING IMPRESSIONS). IF ANY DEALERSHIP HAD AN EMPLOYEE AS MIKE KIM, THEY WOULD ALL BE SUCCESSFUL. HIS KNOWLEDGE OF WHAT I WANTED WAS VERY IMPRESSIVE AND NOT SCRIPTED. I WILL AGAIN BUY FROM GASTONIA NISSAN AND I'M LETTING ALL MY FRIENDS KNOW THAT THIS IS THE PLACE TO PURCHASE THEIR NEXT NISSAN.JODEAN D.- LINCOLNTON

Jfdavis1979

16 de abr. de 2014

Tommy was absolutely wonderful! He wasn't pushy but yet very helpful and accommodating. Will buy from him again. He treated us as if he had known us forever.

KarenMerrill

9 de abr. de 2014

Ernest Hill went over and above his duties as a salesman with helping me get into a reliable vehicle that I love. Thanks so much!

S.S. Nissan of Gastonia Fan

4 de abr. de 2014

First I have to say I'm a very satisfied customer! I love my 2010 Infiniti G37x! When my husband and I pulled into the dealership we were greeted by Philip McSwain. Philip was very helpful and knowledgeable about the vehicles Nissan had on the lot. He answered all of our questions and offered additional help. My husband and I left without purchasing anything. WE WENT BACK! After shopping around we could not get the great deals or customer service that Nissan of Gastonia offered any where else. I would recommend family and friends to go to Nissan of Gastonia and definitely ask for Philip McSwain. A VERY HAPPY CUSTOMER!

JuwairiyahFoxx

29 de mar. de 2014

I went in to Nissan very skeptical about whether they would be able to do anything to help me with my less than prefect credit. I was so happy to drive away in my new Nissan Sentra. I did not believe it! Lachelle was great at convincing me to come in and Mike did a great job helping me and even my finance person (Leon - hope it spelled right) was positive and worked hard to give me a good deal. I will be coming back again to get my 2015 birthday present :) thanks!

1981superman

11 de mar. de 2014

Very professional and friendly staff. Tommy Payseur made me feel like I was at home. No pressure sales, I told him what I was looking for and the price range I wanted to be at. He showed me what they had and he let me choose what I wanted. Very patient and to this day continues to call me just to check up and make sure everything is ok. Tommy is like a part of my family now. The management are the same way. No pressure they are very straight forward. I would recommend this dealership to anyone looking for a new or used vehicle.

sbess6306

10 de mar. de 2014

I purchased a new 2014 Nisssan Altima on Saturday March 8, 2014. My Saleman was Mike S. and he was AWESOME! I would recommend Gastonia Nissan and Mike S. to everyone. My overall experience was great...I was a very hard customer to please and Mike S and the rest of the staff bent over backwards to make sure they gave me what I wanted in my car and my financing. So go see Mike S. at Gastonia Nissan and tell him that I sent ya. Sabrina Bess

Kery & Ken G

9 de mar. de 2014

My husband purchased a Sentra for his son after test driving a couple of vehicles from Jonathan Ramos. We appreciated the no pressure approach from him and all the staff. The experience was a pleasurable one, so much so, we went back a week later and purchased the Murano Cross-cabriolet. Any time we go to the dealership, everyone always speak to us and has a smile.We love the fact we can take either vehicle by the dealership at any time to get a wash. If Jonathan isn't busy with other customers, he always is there to great us and offer assistance for any need we might have. WE FEEL LIKE FAMILY! Thanks to all the staff for the continued appreciation as customers we feel every time we are there.

Sandra Guy

8 de mar. de 2014

We were not even planning to buy a car but we were offered such a great deal on our trade in we bought the car we were interested in. Jonathan Ramos was wonderful! He did not pressure us and we found him likable and extremely helpful. I am planning to go to the dealership today to have my car washed. Love Nissan of Gastonia and the delightful Jonathan Ramos!

sngray

7 de mar. de 2014

I can honestly say a miracle was worked out so that I could get a brand new 2014 Altima off that lot! Mike Kim worked out the best deal so that I could afford the car and Anthony patiently worked with me to find the car that had everything that I wanted in it. Best experience for a first time buyer with NO Credit!

Kathy B.

4 de mar. de 2014

Buying a new car should be a fun, exciting experience and at Gastonia Nissan it was. Their extensive inventory and the great lifetime warranty brought us in the door and the friendly atmosphere, from Kim at the front desk to our salesman, Jonathan Ramos made us feel right at home. Thank you Jonathan for your patience and dedication in helping us find the perfect car and continuing to be available to answer our questions every time we come in. It is clear that the whole staff at Gastonia Nissan take pride in customer satisfaction and providing A-1 sales and service.

Staci

3 de mar. de 2014

Being a long time Nissan customer, when it was time to buy a new car, I knew that Gastonia Nissan would be my first stop. Phillip McSwain was perfect in his customer service. There was no hassling or aggressive selling. He helped me pick a car (one that I had not even considered) by focusing on my lifestyle and budget. I could not be more happy with my purchase or Gastonia Nissan!

Kayla Edens

28 de feb. de 2014

I had a great experience buying my first new car with Gastonia Nissan. Philip McSwain was great and patient with my parents and I as we tried to decide what the best decision for me was. Being a first time buyer he was very informative and helped me get an affordable payment which was wonderful since I'm coming out of college and have loans to pay as well. I will definitely recommend him to friends in the future!

Jasmine

27 de feb. de 2014

Today purchasing my vehicle Phillip came to me while looking at the Nissan juke , he helped me find something suitable for my price range. All in all he was extremely helpful and nice.

G Williams

27 de feb. de 2014

Just purchased a new 2014 Nissan Rogue. We were treated with the highest level of customer care that I have experienced in 30 years of car buying, much of that recognition going to Phillip McSwain and Richard Blackstock. Absolutely the best buying experience we have had from the car industry.

Deborah B.

26 de ene. de 2014

This dealership rocks! Couldn't have asked for better customer service. Philip McSwain assisted us with our purchase. We were impressed with his honesty, knowledge and integrity. Special thanks also goes to Sammy, Jeff and Robert.

Bruce K.

25 de ene. de 2014

Philip Mc Swain met me in the parking lot asking if there was anything he could assist me with. I informed I was looking to trade my Ford for a Nissan. As we walked into the building his manager greeted me as someone I had met in the past, thought I knew him, struck up a short conversation as if we knew each other. He told Philip to give me the brother in-law deal. When at Philips cubicle,Philip asked if I knew him. Had to say no. Now that was great customer service! Received a great trade in value on a Nissan Sentra. Excellent warranty.Love the car and its gas mileage. Gastonia Nissan will treat you like family also.Buy your next vehicle from Gastonia Nissan.

Surprise Shopper

19 de ene. de 2014

Thanks to Phillip for the excellent assistance provided in selecting a 2014 Frontier for my husband. Phillip was friendly, knowledgeable, and customer-focused throughout the process. I would recommend him to others and will ask for him during future car shopping. This purchase was the most efficient vehicle purchase I have made. Thanks for valuing my time. And PS, my husband loves the truck!!!

Brenda and Bryan Miller

10 de ene. de 2014

I am extremely happy with the whole process! Tommy Payseur and his boss are amazing they said I drove a hard bargain which I do. They are all very nice and they did not pressure my husband at all and when it came down to negotiations they were great and we have bought cars from other dealers where the bargaining process is stressful time consuming and just annoying, however this went without any flaws.With other dealers the buying process in our experience took a long time this dealership has their ducks in a row and had the car ready and we signed the papers and were out the door within an hour in a half!!!! I have always loved Nissan cars in general I have a Nissan Quest. We got a wonderful deal and great financing despite our not perfect credit they also made that easy as well with payments that were within our budget. If you are near Gastonia and in the market for a great car with a great deal visiting Gastonia Nissan IS worth your time.

Rhonda Land

3 de ene. de 2014

Philip McSwain was the perfect salesman. He was honest, helpful and in no way pushy. Richard and Heather were also very helpful. I had been to other dealerships that I left feeling uneasy and said I would never go back. I was beginning to think that buying a new car was out of the question for me because of the aggressive salesmen I was running across. Thank you Philip and Gastonia Nissan for making my car buying experience a pleasant one!

Nelda Rendleman

14 de dic. de 2013

I had went to another dealership and left in tears, but when I came to Gastonia Nissan, Phillip and the rest of the staff made me feel right at home. I would highly recommend them for new or used cars. Thanks for making my experience a great one.

Brenda C

21 de nov. de 2013

I would say if you are looking for a new or used car Phillip is the man you want to deal with. He is very helpfull, friendly, knowledgeable of what he is selling, and one of the nicest people you will ever meet.

RF Bumgarner

15 de nov. de 2013

Purchased my first vehicle from Gastonia Nissan! Phillip was excellent! I would recommend him to anyone. If you are needing a vehicle, make an appointment to meet with him.

Jasmine burch

14 de nov. de 2013

Philip Mcswain made me feel very comfortable when purchasing my new car. I love everything about it and would suggest that you go to him if you are looking for a wonderful experience

Taylor Sims

11 de nov. de 2013

I visited Gastonia Nissan on 11/11 to purchase my first car. Phillip made it a very enjoyable and easy process. I would recommend him and this dealership to anyone that is looking for a new/used car. I was very impressed!

favor of God brooklyn gastonia

8 de nov. de 2013

Thanks for helping me reach my goals.I love my new sentra.I came in today and I left asatisfied happy customer thanks to philip mr.kim and sammy..thanks a million words cannot describe how I feel.iam now at ease...thanks thanks thanks and thanks... this place is great...if u are looking for a reputable honest dealership then nissan of gastonia is this place to go!!!!!And thanks to the man above for his part... Five stars plus to all of you who helped me

c from brooklyn

8 de nov. de 2013

Mr.kim. philip and sammy are the best!!!!thank u for everything

The Bigdawg

7 de nov. de 2013

I would personally like to thank Cranke Tarik and Gastonia Nissan with their wonderful help and guidance. Now I am a proud owner of a Nissan frontier, and mr. Tarik and Gastonia Nissan made the process stress free. They were extremely efficient with the selection process, and had all the logistics handled for closing. Again I would like to extended my gratitude to Gastonia Nissan and Cranke Tarik for making me the most satisfied car owner on the roads. Go to them!

Kristine A.

7 de nov. de 2013

I love my new Maxima. My sales consultant, Kris Dickey, was able to show me the advantages & value of Nissan's lease program. The management team took care of me with respect to my needs. I expected tough negotiations and was pleasantly surprised by how they valued my business & worked with me. Win Win For All. Thank you.... Best dealership experience I've ever had!

Luis F

3 de nov. de 2013

Phillip McSwain got me a great deal and helped me out even to watch my Baby while I was signing the papers... keep the great work guys.. and thanks for everything!!!

Gastonia Nissan Fan From Wilmington, NC

18 de oct. de 2013

From the moment I entered Gastonia Nissan, it was quite evident that my car shopping experience was going to be great! I was greeted by friendly staff who appeared to be welcoming me into their store as if I was their long lost friend rather than be accosted like a hawk circling over its' prey. The sales team there, especially Dave Kallam, went the extra mile in assisting me with a vehicle of MY CHOICE rather than what they thought I should purchase. I had an idea of what options I desired and ones that I did not. I experienced a terrible buying experience just hours before at another dealership in Charlotte. I was so "turned off" by car shopping that I wasn't sure I wanted to go through the ordeal again that day. Thankfully, Dave Kallam and the other sales team (including the manager) were genuine, approachable and had my best interests in mind. I wasn't "slipped" hidden options or other fees that were not part of my vehicle purchase. I am so pleased that I made the trip all the way from Wilmington, NC (4 hour ride) to experience what car shopping is supposed to be like. If you have any doubts about purchasing a new Nissan, throw them out and head into Gastonia Nissan and see Dave Kallam. I promise you the trip there will be well worth it and you will come away feeling like one should after you purchase a new vehicle: Ecstatic!!! Thanks to all at Gastonia Nissan (and my salesman Dave Kallam) for their wonderful service, great hospitality and professional business demeanor. I am truly excited about my new Altima purchase and look forward to many more car shopping experiences at Gastonia Nissan. Kudos to all!!!

The Clouds

17 de oct. de 2013

Great people to deal with, both in sales and service. Everyone was very knowledgeable, super friendly & service was performed in a timely manner. Low pressure, relaxed and pleasant was what kept me at Gastonia Nissan. We have bought vehicles there over the years and my experience at this dealership has always been superb. Phillip , our salesman, was pleasant and friendly. He was efficient & helpful every step of the way. I ended up buying the new Rouge and calling my husband who showed up later and ended up with a car also! Due to my CONSISTENT positive experience with Phillip Mcswain and the rest of the dealership I will continue to make the long 45minute drive for all of our vehicle needs.

T. Anderson

6 de oct. de 2013

I bought from Phil McSwain. I found him to be very easy going, non-pushy, and honest. I bkught from him that day. A 2006 Nissan Sentra. I am very satisfied. Thank you Phil and Gastonia Nissan.

Harry "The Mountaineer Fan"

5 de oct. de 2013

I recently purchased a new Nissan Frontier 2013 from Nissan of Gastonia. This was by far the best buying experience I have ever experienced from a dealership. They were able to locate the vehicle I was interested specifically in, retrieve it and offer me an excellent price. I would recommend this dealership and sales person , Tarik Cranke, to any and all of my friends. Tarik was courteous, polite, and well educated on the product and process.

Jon Reed

27 de sep. de 2013

Phillip McSwain did great great walking me through the process. Fair deal and above average customer service.

Ruby

24 de sep. de 2013

I recently purchased my fourth Nissan Frontier from Gastonia Nissan. I had the pleasure of meeting and dealing with Phillip McSwain. Phillip is relatively new to Gastonia Nissan, but he was very helpful, courteous and the most honest salesperson I have ever dealt with. I never felt pressured to buy the truck and felt good about my purchase when I left the dealership. Anyone looking to buy a Nissan product should ask for Phillip McSwain as he is definitely an asset to Gastonia Nissan.

Victoriaj

20 de sep. de 2013

My sales person was Phillip Mcswain!! This was my first time ever buying a car. I was so scared, bc I have heard so many bad story. When I walked in I was greeted by Mr.Mcswain. He told me everything I needed know about the Nissan Altima I want to buy. I ended up buying the car!!!! And what makes it even better Philip called me about a week later to see if I was enjoying my car! And he still calls just to check and make sure that everything is going good with my car! I must say Philip Mcswain made buying a car an awesome experience. If your looking for great customer service and great deals. Visit Philip Mcswain at Gastonia Nissan!!!!

LaurnPark

19 de sep. de 2013

My experience was a new car buyers nightmare! Lack of communication! I had to chase everyone down to get the information I needed. I was given multiple empty promises.

Lauren

19 de sep. de 2013

I was very dissatisfied with my entire experience. First time car buyers nightmare.

Dan and Angela P.

18 de sep. de 2013

Phillip Mcswain took the necessary and extra time to insure that our shopping and buying experience was great! Phillip also went above and beyond in customer service to complete our trade in, and finalize our sale!

jarris simpson

18 de sep. de 2013

Phillip Mcswain was very nice,professional,knowledgeable throughout the whole process of me buying my 2013 nissan maxima. one fact that i liked is that he gave me all the facts and details about the car and worked out the best deal for me.i would highly recommend Phillip Mcswain of Gastonia nissan if you are looking to by car.he was the most friendly car sales man I've ever dealt with.

David Smart

7 de sep. de 2013

I purchased a 2013 Nissan Juke from Gastonia Nissan. Phillip McSwain was my salesman. He was very friendly and easy to work with. Overall, it was a hassle free experience.,

Wendy Catledge

1 de sep. de 2013

I purchased the first SOLD 2014 Altima from Mr. Phillip McSwain on Saturday (08/31/13) at Gastonia Nissan. It was about 4PM in the afternoon and we were beat down by two other dealerships. We knew exactly what we wanted and exactly what we wanted to pay for it. When we made the last minute decision to go to Gastonia Nissan we were greated by Mr. Phillip McSwain. We told him UPFRONT, we need your bottom dollar price because there is no need to waste your time or ours. He came back with EXACTLY what we were looking for. He didn't even ask us up front what the price was. He knew we meant business and he was ready to do business!! Best experience in car buying by far!! I recommend Phillip McSwain and Gastonia Nissan - they are a 5 star business in Customer Service, PRICE, Buying Process and had a very awesome facility. *****WHEN WE WERE LEAVING THE FINANCE OFFICE, I WALKED OUT AND SAW THIS ALTIMA SITTING IN THE SHOW ROOM - I WAS MAN, "LOOK AT THAT ONE" - PHILLIP SAID....."WENDY, THAT IS YOURS!" #GASTONIANISSANALLTHEWAY #BUYFROMPHILLIPMCSWAIN

Brandon

24 de ago. de 2013

I have been very pleased with my vehicle I purchased from Nissan of Gastonia. My sales person Kris Dickey was very helpful in helping me pick out a vehicle that suited my needs and price point. The service department was great too in fixing some issues with my vehicle. Keep up the good work.

Susan Anderson

21 de ago. de 2013

Great choice of car colors and styles. Altima new style is wonderful. Inside dash is really cool looking. Great gas milage. Getting 33 miles per gallon city believe it or not. Our sales lady was Kris Dickey and I highly recommend her. Very pleasant person and not pushy at all.

Rodney Williams

4 de ago. de 2013

This is my second time purchasing a vehicle from Gastonia Nissan. Each time has been an excellent experience, especially working with Dave Kallam. He was extremely helpful in upgrading me from my Sentra to a new Altima. I also want to compliment Leon in finance for getting me the best terms possible to make this purchase. Overall everyone there treated me with a great deal of respect. I have been to other dealerships and have never received the superior customer service they provide. I will always do business with them. Dave was very thorough going over everything on the vehicle and highly recommend calling and asking for him. Rodney Williams

Susanne

22 de jul. de 2013

I bought my 2013 Nissan Rogue from Dave Kallam in April and I have been very pleased. Dave made sure I got exactly what I was looking for - no more, no less - and he could not have been sweeter. He was very knowledgeable and applied no pressure in the sale of this vehicle. The car is super nice to drive, very smooth. I feel very safe driving the car, it gets great mileage and handles well on wet roads. I am currently looking for a car for my son and I will be going back to Dave to find it.

Matt

22 de jul. de 2013

I can't say enough good things about Gastonia Nissan. Purchasing my Nissan Titan was seamless. Jeff Viner (owner) and his team are extremely knowledgeable and thorough. They want you to be informed and satisfied with your decision. We reviewed all the documents together. They explained every aspect of each document that my wife and I signed. The Gastonia team also explained the features of the truck and took as much time as needed to answer questions. There was no stone left unturned. Best of all, they were genuine. Jeff and his team really want you to be happy/satisfied with your purchase. Since that day we have received several follow up calls and emails to ensure everything was "ok" and we didn't have any additional questions. I don't think you find that level of service elsewhere. Buying a vehicle can be very stressful, but not with Gastonia Nissan.

LindaStClair

30 de jun. de 2013

One of the best dealerships I have ever done business with. Friendly, knowledgeable and no pressure to buy. They are excellent at what they do.

reddog57

14 de jun. de 2013

Best experience I have ever had with a car dealership. Everyone was knowledgeable and able to answer all our questions. They installed the accessories I ask for quickly and professionally.

Dennis Reel

6 de jun. de 2013

I bought a 2010 Nissan Sentra with 36,000 miles on it in Nov 2012. It gets better than the projected gas mileage,,rides great. I've received many compliments on it. Every time I take it to Gastonia Nissan to have it serviced,,it is always less than 30 minutes from the time I drive in,, until I leave with it. The Lifetime Warrenty is great!! Gastonia Nissan has my business from now on. They don't use high pressure sales,,they actually care about the customer!!! I encourage anyone I meet that talks about buying a new car, to see Gastonia Nissan. It has been the best car I've owned since buying my 1st car in 1975. Never have owned a foriegn made car,, & it won't be the last Nissan I buy. Everyone that I've talked with that has bought from Gastonia Nissan have been pleased beyond words with the car & service. I can't say enough good things about them!! I"M VERY SATISFIED WITH GASTONIA NISSAN!!!!

T. Fields

3 de jun. de 2013

I did not buy a vehicle from here but I've had a good experience with the service department so far

Germaine Elle

3 de jun. de 2013

So far everything has been fine except for having to wait to long at the service department

Emma Chisholm

3 de jun. de 2013

I was treated with very good care and all was very friendly.

Armand Comesana

3 de jun. de 2013

I really enjoy being a customer at this dealership, everyone is very friendly

Erika

3 de jun. de 2013

Excellent customer service... I will be back when the time comes

Edna Alexander

3 de jun. de 2013

I was surprised to be served coffee and doughnuts at the service department; also a free car wash with my oil change. thanks

Homer Retired

3 de jun. de 2013

I bought my car here and have been satisfied ever since, especially with the service dept

Dennis Reel

3 de jun. de 2013

i've been very happy with the sales and service at Gastonia Nissan. Love the lifetime warranty that is provided. My Sentra gets "Great" gas mileage.

Cara Tillman

3 de jun. de 2013

Very friendly staff who are accommodating to customers

Raul Bamo-Diaz

3 de jun. de 2013

Excellent service department, I would recommend Gastonia Nissan!

BigC1963

24 de may. de 2013

This was an incredibly refreshing experience. It has restored my belief that there are dealerships who actually understand the how to do it right. From the initial phone call regarding the internet posting of the vehicle with Brookyln through driving the vehicle off the lot, Mike Kim (Sales Manager) & Tarik Cranke(Salesman) ensured the buying experience was handled professionally & my complete satisfation was achieved. This why I'd Highly recommend them for your consideration.Chris Pope

jharmon28

21 de may. de 2013

My wife and I walked into the dealership on the fence... Explorer, Pathfinder, or Edge. After driving all 3 vehicles we had our choices down to two. The staff at Gastonia Nissan is outstanding, really handled us with respect and Mark Grant wasn't pushy, he just let us make our decision. After careful consideration, and a great vehicle in the Pathfinder, and Gastonia Nissan's Lifetime warranty we were sold. 3 years on free maintenance didn't hurt either...I am very impressed and will tell everyone I know about our experience. Great job!

AndreaScippo

6 de may. de 2013

I received a call from Brooklyn telling me that Nissan Gastonia was having some great deals and to come. I was hoping to re finance my car and have a lower car payment but then I met Mark. I've been needing something bigger than the Rouge and the Pathfinder caught my eye. Mark was so friendly and pleasant, I was happy he was my car salesman. Mark actually had a scheduled appointment with another client so he made sure I was taken care of by another salesman, Mike I believe. After Mark was finished he came back over and finalized the deal. I love Nissan, this is my 3rd Nissan in 6 years. I love the customer service in sales and in repair (I'm sad that Clay is gone though). Mark did an excellent job!!!!Thank you Mark & Gastonia Nissan!

Jenn85

4 de may. de 2013

I was very happy with the service I received at Gastonia Nissan. Mark Grant, my consultant, was very knowledgeable and easy to work with. He knew every aspect of the car I was interested in and was very patient. I am impressed with how easy he made the whole process. He was able to work with me on the car I wanted and get the price right. I would gladly go to him again in the future to buy another car, and will recommend him to every person I meet who is looking to buy a car. Overall, I give Mark and Gastonia Nissan five (5) stars in all categories of car buying.

DaraNicholson

3 de may. de 2013

This was my 3rd time purchasing a new car from Gastonia Nissan. The service was great, especially our sales representative, Mark Grant. He was very welcoming and he always seemed to have control of the sale. He was able to identify with our needs and our wants during the sales process. He was not pushy with the sale and just let it happen. He was polite, knowledgable, and quick to respond to any questions or concerns we had. I would recommend Mark Grant to anyone choosing to buy a car. Of course I would suggest a Nissan because that seems to be all I enjoy driving. I will definitely go back to Gastonia Nissan for my next car purchase. Thank you again, Mark Grant.

steadly2004

3 de abr. de 2013

Great experience with purchasing a gently used 2013 Altima from this dealership. They were courteous and well priced. The car was in excellent condition and they provided excellent service. They automatically provide a lifetime warranty (if you purchase a low mileage vehicle) on drive-train and even on other stuff not included usually on drive-train warranties such as fuel/oil/water pump. The oil changes are every 3,750 instead of extended intervals with other manufactures, but.... they are only $19 at the dealership with a free car wash and loaner car. So my wife can go shop when she's getting an oil change, she'll probably not avoid them now. ;) Thanks for the excellent car buying experience, I only wish I had purchased my truck through them, I pain somewhere between 3 and 4 thousand for the bumper to bumper warranty they threw in for free because I had to wait on a financial guy to sign the papers. They also included a "perma plate" deal (I think that's what its called), it coats and protects the interior and exterior and warranties the product. If you can't get a stain out they'll replace it.

csiefken

1 de abr. de 2013

Mark Grant was an excellent sales person. Very good experience with him. Felt comfortable at all times that he was being fair and providing me with good guidance in my lease decision making process. This was my second time getting a car from Gastonia Nissan and highly recommend the dealership and Mark.

luda23

1 de abr. de 2013

very friendly and helpful personnel. it was our first time buying a car from a dealer and our over all experience was great. everyone working with us were very patient..good dealership and we would recommend it to anyone who is looking to buy a nissan

Noel5

29 de mar. de 2013

We just leased a Nissan Sentra today at Gastonia Nissan. Mark Grant was our salesperson. Mark spent a great deal of time with us going over everything we needed to know about the car and helped us select the vehicle that was best suited for us. He also helped us to get the best possible deal once we knew which car we wanted. He had a lot of knowledge about the different models which was refreshing since we had been to other Nissan dealers prior to this that had sales help who knew nothing about what they were selling. Mark took his time doing all of our paperwork and made sure our car was detailed to perfection. Before we left he took his time to go over all the mechanics of our car. He made the whole car-buying experience pleasurable and we would definitely go back there again to purchase our next vehicle..Noel and Bob Brown

Bailey81

26 de mar. de 2013

I had a great experience at Gastonia Nissan. Our salesman Mark Grant was very professional and knowledgable. He was patient with us and didn't hassle us about buying a vehicle which I really appreciated. We shopped around at other dealers and got a few numbers and I wasn't happy with the pricing or the professionalism of the other dealers. They didn't have the vehicle we wanted on the lot that day but they told me to give them one day and they would find the exact Nissan that I wanted. The next day Mark had the Nissan ready and detailed. Gastonia was able to find the vehicle we wanted for MUCH less than other dealers (S. Charlotte Nissan, Harrelson, E. Charlotte Nissan). Didn't mean to single anyone out. Mark told me that he cold beat the other dealers prices but I was surprised at how much he could beat their prices by. Overall Gastonia Nissan was the better dealer to do business with. Thank You Gastonia Nissan!

stposton

22 de mar. de 2013

Mark did an excellent job dealing with my fiance. His largest feat was convincing my fiance to take a test drive. She's not the easiest to deal with and she'd had a run of bad luck lately. She totaled her last car and was really nervous about taking the test drive. I didn't think she'd do it but Mark was a man with a plan. Kind of tricked her into it. As far as finding a car in our price range, Mark did an excellent job showing us what was within our price range. It was also a feat considering she didn't like anything, but when she got behind the wheel..... Mark was patient and allowed me to check my insurance information and didn't push us into anything. I highly recommend Gastonia Nissan and even more so, Mark Grant.

malme143

8 de mar. de 2013

I had a great experience with Dave. I used to hate going to dealerships because I always felt attacked but he really made me feel comfortable. He knew what he was talking about and I felt like he really tried to get me in a car I wanted in my price range. Dave truly went above and beyond and I would absolutely recommend him again. Thank you Dave! You're awesome!

mrsrendleman

4 de mar. de 2013

I had a horrible experience with purchasing a car from a Craigslist seller. My salesman not only got my lemon traded in, but he also got me into the perfect car for my little family. I had low payments and this will help my credit! I couldn't have gotten a better deal. They went over and beyond to make sure that my needs and wants were taken care of. I would tell everyone to go there.

ctoney07

4 de mar. de 2013

I rate Gastonia Nissan at five stars. I was assisted by Mark Grant who was knowledgeable, friendly, easy to talk to, and helped to make my decision easier. The process was easy and didn't take long. I recommend anyone who may be looking for a car to check out Gastonia Nissan.

Pack98family

2 de mar. de 2013

Customer service was great. Before going to any dealership, we researched new cars for months. When we started visiting dealerships just to look at cars, every dealership we went to, except Gastonia Nissan, pressed to make a sale that day even after we stated we were just looking. Most, but not all, salesmen's demeanor changed after they realized that, indeed, we were not buying that day...but not at Gastonia Nissan. We were introduced to Mark when he called to follow up on a promotional offer we had participated in. He didn't pressure us to return, but answered the questions we had. He continued to be available to answer our questions over the phone, by emails, and at the dealership. He was very knowledgeable about the vehicle we were inquiring about. And if he didn't know the answers, he would find the answer. When we were finally ready to purchase a vehicle, we told Mark what we were looking for...which wasn't on their lot. He and the sales manager, Richard, worked diligently to find our car in a day. Considering the research we did before buying the car, we believe we got a good deal on our purchase and a good deal on our trade in. When we started talking numbers, Mark carefully explained all the figures..it all checked out on my calculator. And when we went to sign the papers, there weren't any big surprises. And the customer service didn't end when the papers were signed. Before leaving, he went through a long list of items to show me on the car. We carefully looked over the vehicle before pulling off the lot. I could name many other things Mark did that were helpful. Also, this dealership offers a lifetime limited powertrain warranty at no extra cost (and it wasn't hidden somewhere in the cost of the vehicle or finance fees). We do not anticipate looking for another vehicle anytime in the near future, but would definitely recommend this dealership, specifically Mark Grant.

Shannon C Jenkins

26 de feb. de 2013

IMy husband and I were looking for a Nissan Armada and we went to multiple dealerships looking for the best deal. Mark Grant and his manager Richard gave us the best deal, warranty, and customer service!! They were very polite, and knowledgable. There is no comparison, they are excellent at what they do and I highly recommend them! Nissan of Gastonia is the only place to go.

jrich77

19 de feb. de 2013

Mark Grant was very helpful and courteous when I came into the dealership. I had spoken to him on the phone, an told him what I was looking for. He told me to come down and he would make sure I left a satisfied customer. And I did. He answered all my questions about my 2012 Murano and made sure I was taken care of each step of the way. There was a little bit of trouble finding a 2012 Murano that would fit my price and payment range. The dealership found one in South Carolina that was the color and price that fit my needs. I was lent a 2013 Murano to drive until mine was delivered. All in all, I would highly recommend this dealership. This is the second Nissan I have bought from them, and my wife has bought one as well. We are definantly a Nissan family!

nismofox

18 de feb. de 2013

Mark my salesman was very courtious and friendly. Was very accomodating and helpful. Then i got to the finance manager (leon) and he was very friendly and helpfull. Got me financed with great rate in a timely manner.

shannarodgers

14 de feb. de 2013

Buying my first used car was a great experience at this location.Mark was a wonderful help in choosing which car would be best for me

hcabie

5 de feb. de 2013

Dave Kallam sold me a new car and bought a trade-in in one afternoon. He explained the features and made sure an accessory was installed as soon as it was delivered. Dave takes care of his cutomers! Samantha in customer service was very helpful.

Rburris15

3 de feb. de 2013

Great service very friendly. Helped find what I was looking for and payment I was wanting. Would highly recommend to anyone looking for a car.

agbuchanan

2 de feb. de 2013

Service was awesome & Michael Smith was very helpful! They help me find exactly what I wanted. I will continue to buy my cars from gastonia nissan.

corriand

1 de feb. de 2013

Thanks to Dave Kallam I got a great deal on my car. I would definitely reccommend Gastonia Nissan for it's professionalism and quality customer service.

avbaucom

31 de ene. de 2013

Dave Kallam spent two days at the dealership & on the phone helping us find the right vehicle for us. He is very personable making us feel comfortable & covered all the details about the vehicle. We will recommend Gastonia Nissan to others because of this great experience.

Picses862

30 de ene. de 2013

I gave the rating that i gave because these people were very kind and very polite when we came in. They made us feel very welcomed. I would recommend this place to others because they have good pricing and are willing to give people a chance with what ever they are working with. I am very glad that i purchased a vehicle from this dealership.

altima1234

17 de ene. de 2013

great experience he wasn't pushy and told me everything I needed to know about the car everyone was friendly and he was more about helping me find the car I wanted than getting the sale I would recommend him to anyone.

jennifer.ledbetter.96

11 de ene. de 2013

When we arrived everyone seemed really busy...after a few minutes someone came up and asked if we have been helped... Anthony Underwood came up introduced himself then sat us down. Offered some coffee and hot cocoa to us (it was really cold outside) When we did the online application Timbo Black called us within the hour to talk about our application he asked if we could come down and discuss some things with us and that would not waste our time. We walked outside and looked a few cars. I picked out 4 or 5 that i really wanted and soon after Mr. Underwood was telling me that we were now the owner of a 2010 altima and WE LOVE IT. Mr. Underwood was very friendly, outgoing, open and very easy to talk to. After the deal was made Mr. Black came by and introduced hisself to us. We thank them both and are completely satisfied with our new car. We have talked to our friends about where we got the car and who we dealt with.. :)

Starver01

11 de ene. de 2013

I had a wonderful experience at Gastonia Nissan. The customer service was good, everyone greeted me with a smile and hello. I would recommend this dealership to anyone including the salesman Anthony. He was very professional, and knowledgeable. Especially when explaining the perks of the car to me.

EileenO

11 de ene. de 2013

My time spent at Nissan of Gastonia was well spent, Anthony our salesman was friendly and knowledgeable . I took a drive with Anthony in the 2013 Altima and was hooked. Anthony explained all of the car's features. After buying the car Anthony stayed in touch and also installed my new cell phone onto the car's bluetooth system.

Heatherae

10 de ene. de 2013

We had a great experience in purchasing our vehicle! We were under pressure to replace a wrecked vehicle & were so happy to end our search!

jacksobs

9 de ene. de 2013

I went to several dealerships in search of a low maintenance vehicle and after visiting Gastonia Nissan I was sold! I received VIP treatment from Dave Kallam and Mike Giddy. I highly recommend this dealership for all consumers interested in purchasing a Nissan.

wranissan4661

8 de ene. de 2013

I visited the dealership several times as I was looking for my new car purchase. The staff was very friendly and informative to all my questions. Allthough I spoke with several represenatives during my visits Tim Black became my primary contact. Tim was very helpful and did not pressure may at all.

Donna1952

8 de ene. de 2013

Dave was very courteous and informative. Made me enjoy my buying experience with Gastonia Nissan. Andrea was also very friendly and helpful. Traded in a 2011 Rogue for the 2013. Love this vehicle. Was treated like royality.

GaynelleIhms

7 de ene. de 2013

Larry Deputy is a terrific salesman to work with. He took care of everything. He set me up with financing, title, service. Larry's the man!

jdavis02136

5 de ene. de 2013

We enjoyed our visit to Nissan of Gastonia. Tim Black was great. Tim was very friendly and helpful. Tim Black helped us to upgrade to a safer, larger car to help with our new addition. Thank you Tim Black for all your help. You were great. Jonathan and Joy

morris.rosen.10

5 de ene. de 2013

They are helping me rebuild my credit after a longer than desired period of unemployment. They kept me informed about what was happening at every step in the process.

rbrown1

4 de ene. de 2013

I was very impressed with the knowledge Andrea gave to me about my new 2013 Nissan Altima. She was very helpful through the buying process along with many calls to make sure I was 100% satisfied. She is definitley an asset to this dealership.Thank you,Robin Brown704-408-5067

colinsmama09

3 de ene. de 2013

From the moment I walked into the dealership I was welcomed by every employee, not just Dave, who was working with me on my deal. They interacted with my son to help make him happy so he wasn't bored. They got me a wonderful deal on my car, even with my credit which isn't so wonderful. It was a lengthy process but dealing with everyone here was wonderful. Thank you for helping me!

TaylorRainwater

29 de dic. de 2012

Me and daddy came in and met Timbo Black. Had an awesome time and my daddy bought a car. Timbo Black is awesome. Go see Timbo Black and buy a car!

pebbles1968

29 de dic. de 2012

Timbo worked very hard to get me into a car I could afford and with the bumper to bumper warranty, I believe it will be a lot off my mind. Thank You Timbo and Gastonia Nissan!

Cabin1

28 de dic. de 2012

Had a very good experience with the purchase of our nissan altima. Timbo black was very professional and knowledgeable. Everyone was nice and worked to get us through the process and on our way.

11hamlin

28 de dic. de 2012

Ive been thinking about buying a new car for a while. Decided to go to Gastonia Nissan and look and see what they had for a person on a budget. Dave greeted me and he made me feel relax and he wasn't pushy, not a typical salesperson. He listen to what I wanted and what I can afford and he suggested a 2013 Nissan Versa. At first I was a little nervous do to it was a 5 speed and I was worried that I was going to stall the car. But like Dave said, it was like riding a bike and I didn't stall the car.With my situation, due to not having the best credit, Dave and the finance department got me into the Versa with a monthly payment that I can afford, without worrying if I will be able to make my payments. Dave took the time showing me around and letting me know where I would have to go when I come in for my first oil change and the person I will be talking to.I would highly recommend Gastonia Nissan to buy a car from and recommend them to speak to Dave. The people at Gastonia Nissan makes you feel like you are part of a family and that is the best feeling to have.Thank you again Dave for everything.

SharonGodwin

23 de dic. de 2012

My husband and I had a great experience with Gastonia Nissan.Tim black was very helpful,straight forward and very pleasant . Everyone there was very pleasant.He did exactly what we were asking of him.I would recommend everyone to ask for Tim Black when you go to Gastonia Nissan.I love my JUKE !!

HOLMES1955

21 de dic. de 2012

I RESEARCHE CAR ON LINE. I CALLED AND TALKED TOO MR. BLACK. WE WENT IN TOO GASTONIA NISSAN. WAS MET AT THE DOOR. EVERYONE WAS VERY NICE. THEY CALLED MR. BLACK HE TOO US TOO HIS CUBICLE ASKED IF WE WANTED ANYTHING TOO DRINL? WE WENT OUT AND TEST DROVE THE VEHICLE IN QUESTION. EVERYTHING WENT WONDERFULLY. WE ACCEPTED THE DEAL WITH OUT BEING PRESSURED. HTE BUSINESS MANAGER WHO DELT WITH ALL THE PAPERWORK WAS ALSO OUTSTANDING. WE MADE THE DEAL . GREAT EXSPERIANCE. WILL TELL OTHERS LOOKING FOR CARS ABOUT THEM. THANK YOU, PATRICIA HOLMES

llthomp34

15 de dic. de 2012

I just got my Christmas present early (a new 2013 Nissan Altima)yesterday. First of all, I love the vehicle, Nissan is awesome. But I must say also that the staff at Gastonia Nissan,especially Michael, were all very helpful and engaging. This team is terriffic. This is the second Nissan Altima we have purchased from them and I have not been disappointed yet. So I will be referring my friends and acquaintances to Gastonia Nissan. Wonderful group of people to do business with. They all really care and they don't do a lot of pressuring and they work really hard to make sure the customer is happy. I left very happy. Thank you Gastonia Nissan and Michael Gibby. Keep up that good work and Merry Christmas and Happy Holidays.

carolina_hiker

29 de sep. de 2012

First, let me say, as a lifelong resident of Gastonia, NC I have purchased vehicles from every major dealership in town including Toyota, Ford, GM, and Honda. Years ago I purchased a vehicle from the Nissan dealership when it was owned and operated by Don Armstrong. When searching for a new vehicle I thought I would take a look at Gastonia Nissan. That was my second mistake. My first mistake was not listending to friends and neighbors who warned me to stay away from Gastonia Nissan. They shared with me their opinions that the dealership is, at best, extremely shady. I've heard rumors that there's a lot of drug use and other undesirable activity that goes on there, but I figured there was nothing much to it. I have to admit that I've lived in this town for more than fifty years and have bought, sold, and traded dozens of cars and I've never been treated so poorly as I was at Gastonia Nissan. I don't know what the problem is with the General Manager and his sales staff. I've never met a more hostile and mean spirited group in my life. I just wanted to speak to someone about a car. I wasn't there to be lambasted, criticized, and humiliated. I took my business elsewhere and I suggest others do the same. There's too many great locally owned dealerships in town who value their customer's business.

tams1

30 de ago. de 2012

I would recommend this dealer to everyone. These guys are great. The best car buying experience I have ever had. Everyone is so nice and professional.

not a fool

18 de abr. de 2012

I research the van they had before I stopped in to the dealership the van was listed on their web sit for $12,998.00 I got to the dealership and asked the salesman that approached me how much for the van he replied 14,900.00 I told him that was about $8,00.00 to much and it really is the van shows on Kelly blue book for $8200.00 to $8700.00 and he said lets go talk to mike so I went in with him and he introduced me to the sales manager Mike the van is clearly grossly over priced and when I told him what the van was really selling for he ask me why I was there lol WOW! Okay then I will just take my 10,000.00 else where because this Mike feels that his boss clearly doesn't need the sale and a good reputation for being a honest car dealer I feel for who owns Gastonia Nissan because they are sinking a large amount of money into a new building just to lose business to a sales manager that seems to not care if they sell a car or not.What ever their lose because I am going to buy a van and I will not buy it there or anything else at that dealership. When a person tries to charge someone $2,000.00 more than they advertised it on their own web site they are clearly not very honest and have no business ethics what so ever.

swanie1977

3 de abr. de 2012

Dave at My Gasonia Nissan did a wonderful job with the Sale of my new Nissan Altima. The no pressure sales at this dealership made this truly a great buying experience. I recently purchased a 12 Altima and would highly recommend this dealership to anyone of my family or freinds that is in the market for a new Nissan.Great Job!! Regards,Jeff

jzcruzn2

2 de abr. de 2012

Everyone was very helpful and willing to answer any questions or concerns that I had. Customer service plays a big part in where I shop and Gastonia Nissan goes above and beyond in my book. My salesman, John McGill, (John I hope I'm spelling your last name correctly) was informative, courteous, and delivered what he promised. I'm from out of town and if I'm in the area when I'm ready for my next new vehicle I will be returning to this dealership.

regmurra22

19 de feb. de 2012

Every one that I came in contact with today made this sale an awesome experience. Gastonia Nissan has totally changed my mind about car dealers.I went in to complain about a used Acura TL that I purchased on last year. I was only hoping to leave there today with relief of having gotten this off of my chest... I left in a brand new Rogue and I purchased a Juke for my wife. This has been a great day!

chelle81

12 de dic. de 2011

I had a great experience with this dealership. Their sales consultant Keith was AMAZING and I will recommend him to anyone. I will definitely return here for all my car buying needs.

nikkig79

17 de sep. de 2011

I was reffered to Mr. Lattimore by a family member, from the time I walked in he treated me wonderful. It seems to me that everyone was very outgoing. Keith showed very much interest in helping me get a car. He was funny and most important he didnt give up until he was able to help me get a car. I would highly recommend anyone to go to him for assistance as well as the dealership itself. Thanks so much! :)

tessie gary

31 de jul. de 2011

My husband and I came to Gastonia Nissan looking to buy a Maxima. Our car buying experience was GREAT.....thanks to Keith Lattimore. He was very knowledgable and honest about every aspect of car buying. He answered all of our questions and made us feel comfortable with making our purchase. His willingness to serve his customer gave us a true sense of trust in him and a belief our best interest would be put first. We told Keith our needs and he did everything possible to put us in a car. We bought a Maxima and are thrilled with our new car. We will be recommending Keith Lattimore to anyone we know needing a car. He is a great asset to Gastonia Nissan!

jcollins1

24 de jul. de 2011

I called the dealership on 7/20/2011 to inquire about trading my vehicle. I was given an appointment to meet with Keith Lattimore. Keith was very honest, professional, and showed that he truly cares about his customers. Keith worked extremely hard at getting the deal done. I traded my car for a new Nissan Pathfinder. I will definitely do business with Keith again. I will be referring anyone that needs a new car to Keith, he is awesome!

canstowe

18 de jul. de 2011

This is the most unorganized dealership I have ever been to in my life! I delt with 2 different sales guys and they acted like they could care less if they sold a car or not. Then I delt with Sam Blumberg and he is a complete jerk. He acts and thinks he is better than anyone around- I was told 10 days ago that he would call me back in 10 -15 minutes and I am just now receiving a phone call after I left a message with his manager this morning expressing my concerns. I was in the dealership a couple of weeks ago and was told one price and one down payment and today I'm being told another sales price, a $4000 higher down payment and being told that my SUV is only worth $3,000 because the manager in the service department told me he did not feel like my suv was a good car but then told me he was not a mechanic and I could bring my car up there and they would look at it again to see if they could appraise it for a higher value. I do not feel like they want to help people out and are there to sell cars. I WILL NEVER go back to this dealership even if they were the last dealership around! Horrible customer service and they love to lie!

gracebay

1 de jul. de 2011

I worked with Sam Blumberg last year on the purchase of a 2010 Nissan Frontier. Due to personal circumstances, I wanted to get rid of the truck and drive something that was more to my liking and better on gas since I'm now responsible for the payment. I try to do most research online because I strongly dislike car dealerships. I would rather purchase closer to me in Charlotte, but South Charlotte and East Charlotte Nissan both have great sales people and somewhat crooked managers. Jaja was very informative once I told him I did not understand that little chart they make and needed to see line item numbers and KNOW specifically what is being referred to. He was very patient and did not get bent out of shape like they did at South Charlotte Nissan when then had a $1700 extended maintenance contract in my buyer's offer which I specifically asked them to remove and the guy lied about it prompting me to walk out. The finance guy, Mr. Kim beat the rate I had because my credit is currently maxed out due to a personal issue. I was pre-approved, but not for the entire amount I would need. After I declined the first offer for my truck I was given a better offer as I already had positive equity. I would definately buy from them again.

cjd005

17 de jun. de 2011

The staff is very customer service oriented.They made the experience less stressfull.I would recommend this dealership if you are looking to purchase a new car.

trucks1

24 de may. de 2011

This dealership is a joke. Told me to come in and theyll get everything straight. came in with 5500 down and wanted to sell me some junk. I know where me or my fiance business will never go. I likes a truck that was on the lot but could not get them to sell it to me. I was told they would be able to get me in a truck regardless of my past credit history. That was a lie. Wasted 2hrs of my time for nothing.

cdrussell

17 de may. de 2011

Excellent customer service, friendly staff, willingness to assist customers, not pushy, the salesman was very helpfully and knowledgeable about the vehicles, i would definiately recommend this dealership to friends and/or family. Keep up the good job!!

toom9872

15 de abr. de 2011

I called about a discount they advertised. They said the discount would be applied to my purchase. With my $4000 down payment and their $4000 discount, the amount financed would be $13,000.00 dollars on a $20,000.00 SUV, payment would be $389.00 for 60 months. Interest rate 5.9%. total amount paid would be $23,340 thousand dollars. Total interest paid would be $10,340.00 thousand dollars . How can a person pay $10,340.00 dollars interest on a $13.000.00 dollar loan for 60 months with a interest rate of 5.9%. The sales manager said all of this information was correct and that I should sigh the sale papers now and drive away in my new SUV. Auto sales people are liars. They will advertise an automobile that they do not have on their lot and then try to get to buy another vehicle at sticker price. What they do to sale a car should be illegal. All they do is lie and they think all customers are stupid.

Allynn

8 de mar. de 2011

First car i every bought. nissan of gastonia was excellent and all of the employees were very helpful, especially keith lattimore. i recommend him to anyone who needs help in finding a new car. he helped me find the perfect car for me and was very friendly. the prices were excellent and i love my new car. if anyone is looking for a new car, go to nissan of gastonia and ask for keith lattimore.

Lvalentine

9 de feb. de 2011

This is the third Nissan I have purchased from this dealership, that in itself tells you everything. Keith Lattimore went above and beyond call duty to put a GREAT deal together for me. I purchased a new car, lifetime warranty and payments were less that my payments were on my 2009 Altima. Even after I signed all paperwork they came back with a better interest rate which was wonderful to know that they insured I got the very best deal out there. Thanks for everything.Lisa Valentine

Bigdek76

8 de feb. de 2011

I give Gastonia Nissan a 5 out of 5. First off my salesperson, Greg Morris was a very courteous salesperson. He made me feel good about my purchase and was very upfront with me on the whole car buying experience. Since this was my fist time, I was very nervous. Thank you Greg Morris and the people of Gastonia Nissan!!

acneal

3 de feb. de 2011

I went in to look at a used Rouge. Keith told me a new car was the way to go to get the payments I wanted. He even put up with my in decisiveness on the purchase. And went out of his way to get me in a car I was comfortable with at a price we both were comfortable with. I was told in a yr I can get a new rouge if I want but i'm enjoying my Sentra!! I might just get an Altima instead!

jayneb48

1 de feb. de 2011

Our saleman was Dennis Johnson and when we went to look at cars I didnt think we would leave with a new one. Dennis went over and above to make sure that I drove away with the car that I would be proud of and happy to own and I did. Thanks Dennis you are a very valuable asset to Nissan of Gastonia. I recommend that anyone interested in purchasing a Nissan to go and ask for Dennis - he knows what he is doing and what a great individual - so easy to work with and he just knows after asking a few questions exactly what you are looking for. He made buying a car so easy and for that I am very thankful. Nissan of Gastonia has great prices and easy to deal with I give them all a 10 but Dennis gets a 20+.Jayne Beasley

jshuffler

10 de dic. de 2010

My experience at Gastonia Nissan was wonderful. The sales rep Keith Lattimore made it easy to do business. I have used Keith twice for a lease and to purchase a Nissan and would recommend any one to talk to him about getting a car. Also the management and service staff goes out of their way to help you. Gastonia Nissan is a great place to go car shopping.

sierrasdavis

9 de nov. de 2010

I had a great experience at Gastonia Nissan. The sales person and manager were very friendly, informative and helpful. They were very knowlegeable about the makings and design of the car. They exceeded my expectations and I drove off in a brand new 2010 Nissan Altima and I love it!

laresawilliams08

8 de nov. de 2010

My husband and I went to this dealership with the expectations of another run around. When we pulled up, there were several sales associates there to greet us and take us to who we had an appointment with. Our sales consultant was Keith Lattimore and he was a pleasure to deal with. He made sure that our experience went smoothly and that we did not leave the dealership without a vehicle. I enjoyed the experience and am happy that he was our consultant. He was upfront and honest and he made sure that we drove home with the vehicle that we wanted. I recommend Nissan Gastonia to anyone and please ask for Keith Lattimore. He will not let you down.

bburgin

2 de nov. de 2010

Keith was very out going and very much a people person. He was down to earth and really relates to the perticular person or people he is dealing with. He was really knowledgeable of the vehicle he was saling. He really worked with me on getting my payment on where I needed it to be. Next, just offer me something to drink.

beckybsunflower

23 de oct. de 2010

My husband went to look at the car on Friday and was impressed with the sales consultant...He was only there 30 minutes or so...He came home telling me about the car and the consultant...On Saturday we received two phone calls about coming in to drive the car and check the car out...we did go on Saturday afternoon and I was very pleased with the nice staff and the attention we were given...The sales manager, Mike Kim,was very outgoing and caring....He worked to get us the figures we could afford...My husband is not the easiest car shopper to deal with but Mike and Greg were patient and understanding to his concerns...So I drove home with my car.....I would highly recommend this car dealership to any one that wants a used or new car...

micarro

20 de sep. de 2010

Greg at Nissan work with me and help me to find the car I was looking for an economy car, my daughter loved it and we are very happy with it, after the purchase I have some question about the vehicle, Greg respond prompt to my question and request. I am very satisfied with this dealer.

RTM

15 de sep. de 2010

Greg worked with me for 18 months to find the right car for my wife.I'm really picky about who I do business with and Greg/Gastonia Nissan did a great job in meeting our needs.Customer service has always been excellent, but since Gastonia Nissan took over from "Nissan West" the prices have been extremely competitive.I'm a lifelong Nissan owner. (four so far, with a fifth coming up on the horizon...)

ksmith624

30 de ago. de 2010

I was out looking at used convertibles, when I arrived at Gastonia Nissan. Fitzgerald Gatson was very helpful, and I test drove a Pontiac G6 hard top convertible. His knowledge of the car far surpassed what I would expect of a salesman who was speaking of a car other than the brand the dealership represented. I was able to drive the car home, discuss with my husband, and check out the Kelley Blue Book appraisal of the car. We got a very good deal on the car, and we drove it home that night. The follow up calls have been a nice plus! I would recommend this dealership to someone looking for a vehicle.

tseagle

21 de ago. de 2010

Greg was very friendly and went out of his way to assist us with the purchase of the Jeep. I would recommend using him for any purchase at the dealership. Leon was very helpful with the financing part of the purchase. Would use this dealership again when ready to purchase another vehicle.

kris3831

29 de jul. de 2010

This dealership has great customer service and very accomodating. They went above and beyond to help me get my car. I had a lot of questions/concerns and they made sure to answer them all so I could feel more at ease with my purchase (Altima). I didn't feel any pressure to buy here as I have in the past with other places. Even after I purchased my car, I received a call from Mark, my salesman to see how things were going with the car. I wasn't expecting to receive such great service and was really happy that I decided to purchase from them. If you are thinking about going here, I would highly recommend them.

gracebay

23 de jul. de 2010

I did most of my research online and wanted to spend as little time as possible in a dealership due to bad past experiences. Sam Blumberg is the Internet Director who responded to my price request. He was very responsive via email and telephone. I selected a 2010 Nissan Frontier based on my research and budget. My time was limited before the test drive and Sam offered to have a Frontier brought to Charlotte for me to test drive. Gastonia Nissan goes above and beyond. He didn't know for sure if I would buy from them, but I still received great service. I dealt with Greg Morris as well who is as personable and thorough. I would definately buy from them again. I needed some paperwork sent to my bank afterward and they still responded to calls and emails just as quickly after the sale as they did when they were trying to make the sale. It's a few minutes up I 85 South exit 21, very easy to get to. I got a fair price that was competitive to other dealers. Their friendliness is real. My husband thinks dealers are crooks worst than I do and didn't want to be there or spend any time there, and he even thought they were ok. I have to admit I was not nice at points to Sam or Greg due to my past experiences and expectations. I don't think I spent 30 minutes there on the day we went back to pick up the truck. Rusty handled the rest of the paperwork and was as good as everybody else. They park it inside the dealership and you get to drive it through the wide doors. They also have a lifetime warranty. I just received a call that something happened with the inspection and it wasn't complete according to Raleigh. Sam offered to have Greg pick up the truck (in Charlotte) and get it inspected or have me bring it back in, or get it inspected and be reimbursed. This is no problem as these things happen. I liked having a choice and will get reimbursed instead of having someone come get it.

jnr1211

9 de jul. de 2010

Highly recommend this dealer. The salesperson Greg Oates was very helpful and Leon the finance manger actually got us a better intrest rate and shorter loan term than we expected. Very happy with the dealer. This is our first Nissan so hope we are just as happy with it.

cburgin09

28 de jun. de 2010

My husband and I have now bought two new cars from Keith at Nissan of Gastonia. He has been great. He got me in the car I wanted and the payments where they needed to be. The whole sales team is great. I will continue to buy from Nissan of Gastonia. I couldn't have ask for a better place to deal with. Prices are great, staff is helpful, and nothing stressful about it. Thank you Keith and Mike for everything and we will be seeing again for another new car.

harlee2636

25 de jun. de 2010

This dealership was a breeze to work with. I went on a Saturday night at 9pm and they were still there. Great and freindly service. The car was very nice and very pleased with the lifetime warranty and unlimited milage for the vehicle. I would do business with them again.