Joan Kyle

16 de jul. de 2016

2014 Ford Taurus Yes, the service was timely and the staff was helpful! Thank you, Scotty!

Explorer, wayne

16 de jul. de 2016

Just traded for a 2013 Ford Explorer and am very pleased. The most important factor for me is a fair deal, which we received, and having a responsive sales person and friendly staff. Our sales person , Edgar was very helpful and responsive to our questions and needs. We are very pleased with Ford of Clermont!

Gary Stine

14 de jul. de 2016

We have been leasing a 2014 Ford Escape since June 2014 and have been taking our car to the dealer for all maintenance. In the past we NEVER did that because the dealers seemed to always be more costly and we had less than great service. Since we have been dealing with Ford of Clermont, they provided a comfort zone for us and we decided to use their services. We have never been more happy and completely satisfied with each time we have returned for service or whatever else was needed! We've taken our 1999 Ford 350 Dullie and now our Ford 24' Thor Motor Coach for service there because we have had nothing but great service and a special respect for their customers. We absolutely tell our friends about Ford of Clermont because they have met and exceed our expectations!

Randy Torres

9 de jul. de 2016

You guys always rock. Getting us in and out quickly and resolving all issues.

Robert Makowski

9 de jul. de 2016

All was great, salesman was outstanding, a little glitch with finance but it was rectified

Advance Pest Management S

5 de jul. de 2016

Jose was excellent to deal with again. This was the second vehicle our company has bought since Dec. 2015 from Jose.We had not a vehicle at this dealership in the previous 18 years due to severe dissatisfaction on a purchase of a new 1997 F150.I am glad I am back to doing business locally.Thank you Jose!

Jeff Barrett

5 de jul. de 2016

Great customer service in a timely manner. Thank You!

Richard Baseheart

5 de jul. de 2016

2014 ford focus. Service was great, especially Brian, who help me get a excellent deal and a great sales person. Thank you.

Arthur Whitten

4 de jul. de 2016

Great job and team. Keep up the good work. It is a good feeling to know that they care about you.

Judith Kearney

3 de jul. de 2016

Everyone at Ford of Clermont takes good care of me!

Kaitlin Orcutt

28 de jun. de 2016

We purchased a 2016 Ford Escape SE. We came in to the dealership from a referral due to our family car's motor completely dying. Jeff sat us down and helped find the best fit for our growing family. Our first little SUV. We were very happy with the service and the manager Mr. Brooks took care of us. Thank you Ford Clermont for all of your help we are very happy with our new car!

Dale Henderson

26 de jun. de 2016

I purchased a 2016 Ford Escape. The salesman and office person were quite helpful. All of my questions were answered in full and professional manner. My experience with Clermont Ford has been very good.

Diana Fonner

25 de jun. de 2016

I went in for a "the works" oil change. As always, David Taylor was patient and clarified some misconceptions that I had regarding my vehicle.

Ralph Conte

24 de jun. de 2016

It was fantastic as always at Ford of Clermont.....

Jerold Francis/Lucille Espey-Francis

24 de jun. de 2016

First, my name is Lucille Espey-Francis. I asked the salesman to put both names on account. We both share the joys and costs, and we both shouldhave our names on your correspondence. Your service is first-rate. I drive it primarily.

Francis Cavone

18 de jun. de 2016

Staff was very polite, It was not a very short wait for my vehicle to be done. Thanks Staff for a job well done. Frank Cavone Sr.

Robert Lucas

17 de jun. de 2016

Had 5,000 mile inspection done. Ask my service rep., if he could have someone clean the inside front windshield for me, as it is very difficult to clean properly! It is very wide from the roof to the dash, and since I have had the car, when I clean it, I find streaks when I drive in the sun! Which makes it look still dirty!He said, that he would take care of that, and have the detail department clean it, I was willing to pay for this, but he said there would not be a charge!Also, the woman that cash me out, was very friendly and help explain the customer service program that your dealership offers to the customer for having service done! And told me, that I had a $10 credit in my account, that I could use towards my 5,000 mile service!!Very pleased!!

Forrest Harvey

14 de jun. de 2016

Great experience. Jose made the process non-adversarial and treated like a valued customer.

Alan Faber

14 de jun. de 2016

This visit was to the Body Shop for my brand new 2016 Shelby Super Snake. I originally purchased a brand new 2016 Mustang GT Convertible from Clermont Ford and had the car Drop Shipped to Shelby American in Las Vegas for the complete conversion. When the car was completed it was then shipped to Clermont Ford where I took delivery.There were several minor flaws found in the Super Snake and Shelby American then authorized Clermont Ford Body Shop to complete the repairs rather then have the car shipped all the way back to Las Vegas. Much more time and expense for Shelby and unpleasant feelings for me if the car had to go all the way back.Many thanks to Mr. Pritchard in the Body Shop, Jim, Vicky and Jason in the Sales Department and everyone else that made the dream of a Super Snake for me come true. I just love the service and friendly people all through Clermont Ford. I would never think of dong business at any other Ford Dealership !!!

Yvonne Schweitzer

9 de jun. de 2016

Ron Simone was extremely helpful. Dan drove me home and Stewart picked me up.

Marla

5 de jun. de 2016

Our sales team was fantastic! Papa Jim and Vicky. I tried numerous times to do the survey and kept getting error messages.

Larry Cooper

3 de jun. de 2016

Service department excellent. Body Shop best in class, I wouldn't trust my car with anyone else. Sales staff good. Sales process is a joke, too much haggling, very demeaning to customer. Sales Managers and GM sit in their corner glass office and never meet their customers, develop a relationship.I have a loyalty to Clermont Ford built only through the Body Shop and Service Department. I came to purchase a 1016 Ford Escape last week and the Sales staff drove me off the lot.

Dennis Newton

3 de jun. de 2016

Easy, smooth transaction. Courteous staff. Air bag recall replacement went smoothly. Thank you.

Daniel Capiro

25 de may. de 2016

I had a great experience. Mike Waitzman was very easy to work with and did a good job of facilitating the deal. I drove up from Fort Lauderdale and the longest part of the process was having to wait for the finance manager to prepare the paperwork. It was a painless process and I would definitely be happy to work with them again in the future. Best Regards,Dan Capiro

Victoria Price

25 de may. de 2016

I HAVE PURCHASED A 2015 FORD FOCUS LOVE IT I GO ONLY TO THE DEALSRSHIP TO GET MY CAR SERVICED THE CREW IS VERY HELPFUL AND EXCELLENT CUSTOMER SERVICE

packers4x

25 de may. de 2016

Ford of Clermont has a very nice dealership and our salesman, Dan Holahan, was great to work with and answered all of our questions. We have purchased several vehicles in the past and Ford of Clermont stood out from the rest. We will definitely go back when in the market for another vehicle.

Gage Abrams

24 de may. de 2016

When I first arrived to the dealership my experience started off pretty rough. My back and forth communications with Tim Willette had me thinking I had found a great deal and that the trade in on my car, which I purchased from this location, were netting me a sweet deal on a new Ford Escape. Well when I went in for my prearranged appointment another sale associate had to take me to the lot to look at it. Well it was not there. There was none that matched the one I specified that I wanted to look at. After a while we figured out it was at another location. I found it using the website on my phone while waiting and it did not specify that it was elsewhere. Then we had an issue with the listed price. It was incorrectly priced. At this point I am frustrated because I was corresponding for about 2 days leading up to this appointment thinking I was going to see what I wanted and the closes thing to it was over what I wanted to spend and had features that I did not care about. Well after a little discussion I told Tim exactly what we wanted and what we wanted to spend. He told me 48 hrs and he would have it. Well he delivered and my wife and I were very happy at that point. My wife loves it so much, it has been a week and I have only got to drive it once! So overall I am happy with the purchase of our 2016 Ford Escape. It's instances like this where this location almost lost a repeat customer but it was saved by the customer service.

William Seuffer

18 de may. de 2016

we had an absolute great experience from the salesman mike waitzman on thru greg and all other office people. You made it possible for us to drive home the vehicle, a 2016 explorer xlt, that was meant for us. This is the second vehicle we have bought from your dealer and could not be happier. Everyone in your dealership working sunday 15may16 went above and beyond and went out of their way to make us feel welcomethanks againbill seuffer "rangers lead the way"

George Serlovsky

18 de may. de 2016

Service staff are all help full. I am always pleased with your dealership. I look forward to my visits.

Shannon DeLong

17 de may. de 2016

on time, friendly, professional, waiting area and service area were clean and welcoming, email reminders as well as phone calls were helpful.

Robert Keating

16 de may. de 2016

I was greeted promptly and courteously, the service time was reasonable and the cost was very reasonable. Very pleased and will return to have my Ford serviced in the future.

William Miller

13 de may. de 2016

2015 Ford Taurus. great car staff was very helpful and friendly.

Michael Mccoy

12 de may. de 2016

When i arrived my car wouldn't start. AAA got it started but couldn't get the battery to charge. They suggested a new battery. I said I need to take it to the dealership since it is still under warranty. The guys said everything was fine, the battery was fine and it started every time. I am not sure if the drive out there fixed the issue or what but it has been running great ever since.

Julie Hall

10 de may. de 2016

I've utilized my extended warranty 3 times in 2016 (for the first time ever). The service department has been so FRIENDLY! And Scotty and I are on a "first name" basis now. I love how quickly I am able to drop off my car, pick up a courtsey car and pick my car up after work.

Joseph Moran

10 de may. de 2016

Patrick and Jose were great. Even after a few issues with getting a truck that I wanted, they went above and beyond to get me into the truck that I've always wanted.

Ericka Herrera

9 de may. de 2016

The service advisor was very friendly and helpful. I was given a rental and the car was great! My kids loved that car more than ours. lol I always have a pleasant experience here. The car was there for only a day.

John Podlesni

6 de may. de 2016

Service: the staff was helpful, knowledgeable and Efficient.

Christina Collard

6 de may. de 2016

Brian Logan was fantastic!! I'll be back to work with him when I trade in my 2012 Ford Focus!!

Kenneth Milburn

4 de may. de 2016

The service gentlemen was great. He knew how to help me. He was a great representative of Ford. The tires that came on the car when I bought it were never any good. They had been run too long without rotating them. The new tires make the car handle and feel 150% better. I think Ford should have been responsible for some of the cost of new tires seeing the car was sold this way to us.

Joseph Widerman

3 de may. de 2016

After a few problems at start, that were really not anyone's fault just circumstances, your guys went above & beyond to get my vehicle in tip top shape. Service Advisor James was on top of of every issue and made them right. And then without being asked took it upon himself to see that the car was cleaned and delivered back to me in showroom condition. That was a very nice touch that I very much appreciated. I take great care to keep my car in good shape and when I find those that are there to help me by genuinely contributing to the care for my vehicle, that will keep me coming back. My family has 3 fords and I bring them all to you, so you must be doing something right, cause so far I keep coming back.

Steve Enderlin

29 de abr. de 2016

We purchased a 2015 Titanium Escape while still in Kansas City Dec. 2014. I do most of the service work myself (oil and filter changes), but occasionally I do need a dealership for other service issues. Took it to a local dealership a couple of months ago and just didn't get that feeling of satisfaction from them; saw a number of vehicles in the area with your name on it, looked at online reviews and decided to give y'all a try. It was a little drive, but it was worth it; your personnel is great, especially Kevin Murray. We will definitely give y'all every opportunity to sell us a vehicle when we are ready.

Mark Russell

27 de abr. de 2016

I had a great experience at Ford of Clermont. Jose in Sales was very patient and informative and walked me through every phase from making sure the F-150 had all of the features and options I wanted, to helping me to understand all of the various systems of the truck. It didn't feel like the typical car-buying experience at all - and that's a good thing! David the service manager was also very nice, and he and Jose helped to get my monthly payment right where I had hoped it would be.I highly recommend giving Ford of Clermont the opportunity to work with you on a car purchase.

Chad Ward

27 de abr. de 2016

Staff was honest and thorough. I'm the type of person who cares about those two things, not how fast someone can finish a job. The body shop has always done superior work whenever I come in. Chad WardClermont, FL

Busybee2498

20 de abr. de 2016

Worst experience ever!!!!!!! I posted a photo of me on Facebook waiting for an oil change, with captions "tick tock, tick tock it's just an oil change" since it was almost an hour of me waiting. You wouldn't believe one of the mangers named Tom came out pretty much yelling at me, saying "my GM didn't appreciate the photo you post on Facebook. Do you want your car back, you can schedule another appointment. You making us look bad. We don't appreciate it. We don't appreciate post like that" I was so embarrassed and will never come back here again. His tone and facial expression shown he was very upset. I buy a new $40K plus truck ever 3 years and will never buy here or service here again.

Gilbert Johnson

14 de abr. de 2016

My sales man met me outside the dealership although I showed up without a reservation for my 1 free oil change he took me to the service manager ask him if I could get my oil changed on my F-150 late that afternoon and they were happy to help me. That's is truly great customer service and I would of been happy to of waited until the next day but they made room in there busy schedule to help me,thank you jose for your help and thank you service department for a great job,well done and very fast turn around time,will recommend your dealership to my fellow workers and friends.job well done and thank you Ford for a great riding truck,love it,thanks so much Mr Gilbert Johnson from Center Hill,Fla

Linda Jeffers

13 de abr. de 2016

Service and staff was wonderful.Mike Waitzman is great to work with.

Sue

9 de abr. de 2016

our salesman Tim Willette, was great. he always makes us feel that what we need is very important to him and the dealership. this is the third Ford we've purchased from Tim. Greg in Finance was very helpful.their Detail contractor's work needs improvement.

Charles Jones

7 de abr. de 2016

thanks to David Taylor and the rest of the staff for making the process go very smooth

John Kolodzaike

4 de abr. de 2016

Purchased a 2016 Ford Fusion. Service was Excellent. Staff Ron Gasparino was super.

Luanne350

2 de abr. de 2016

I worked with Ron Gasparino fantastic individual he followed through completely. Made the purchase simple and pleasurable. I will definitely return for the next car. Thanls Ron

Gary Stine

28 de mar. de 2016

My husband and I are leasing a Ford Escape 2014. We love it and the ease of the services that are performed at Ford of Clermont. It is virtually maintenance free for us. We've brought the Escape to Ford of Clermont for all maintenance needed for keeping it running good and per warranty requirements. The mileage is great, would have liked a little bit bigger gas tank capacity. Since we travel to the North quite a bit we have found that the leasing miles probably will not be within the limits placed on the Escape. We are not as impressed with having chosen leasing, but we are satisfied with the vehicles performance and the services performed from the dealer. We are impressed with the staff as we have had nothing but great service from the service department since our purchase. We have also taken a Ford truck that we did not purchase from Ford of Clermont to have service performed and were equally impressed with their work. Will purchase another Ford from Ford of Clermont, but NOT a lease!

Margaret Iler

25 de mar. de 2016

Your staff is always so accomadating. This time Jeff Turner drove my car home after the oil change and programmed my car to my garage door. Something my daughter and I have attempted to do since July without success. It took him 2 minutes. Very happy with you service and the extra your staff provide.

Jason Rios

25 de mar. de 2016

Ron's team did a superb job with replacing both front and back brakes, new battery, 99 point inspection and oil change. Customer service was awesome and even held the cashier to stay a little bit longer because I was 5 minutes late. Great job!

Gregory Tenney

21 de mar. de 2016

Service was great. Constant requests for follow up, not so much

Diane Brennan

21 de mar. de 2016

I wouldn't go anywhere else !!!!!! All customer service couldn't have been better.

Billy Williams

21 de mar. de 2016

We had to have a tire replaced, had an appointment, took little over an hour, service good and friendly

Barbara Mangold

21 de mar. de 2016

I always have a great experience at Clermont Ford. My sales people Jim Altizer and Vickie are so easy to deal with meet my expectations every tim3!!!!!!

Eric Battisti

21 de mar. de 2016

Our salesman, Ron Gasparino, was a great help in the purchase of our 2015 Ford Escape. He never gave up trying to find us the right car and payment. He was courteous, insightful and knowledgeable in our purchase. Our experience at Ford of Clermont was wonderful.

Roger Rathel

21 de mar. de 2016

Great work, Ron ,service rep always does a great job, keeps you up to date, cares about the job he does.

Aaron Sullivan

19 de mar. de 2016

This is where I buy and service my vehicles thanks for keeping it an easy choice in my life

Tanya Blasingame

21 de feb. de 2016

Every experience I've had with Ford of Clermont has been top-notch! I can't recommend them enough!!

Richard Sein

19 de feb. de 2016

Always a great experience when I go for service and they are very prompt as I wait for my vehicle. Coffee and a nice seating area provided in the waiting area

David Cochrane

19 de feb. de 2016

Taurus,Service is Fantastic,Everyone is so helpful.

GREATWHITE418

18 de feb. de 2016

My husband and I just recently bought a new 2016 Ford Focus at Ford of Clermont. The norm for buying a car (new or used) is always a tedious and mind numbing event. However, our last experience was very enjoyable and pleasant thanks to the staff at Clermont Ford. Our salesman, Ron Gasparino was very informative, polite, friendly, and down to earth. He made the purchasing a new vehicle pleasantly surprising. I am thoroughly impressed with this dealership and I will continue to be a customer here. Thank you so much! Rick & Sarah Raysik

George Whitehead

16 de feb. de 2016

Everyone was fantastic from Willie our salesman to Greg in finance

Steven Sanchez

15 de feb. de 2016

Josh Robbins was incredible. He took a great amount of time with us, he also made sure that we were completely satisfied with our purchase. Great asset to your company.

Steven Reaves

14 de feb. de 2016

Awesome customer service from service advisor !!!!!!!!!!!!!!!!!!!!!!

John Lloyd

6 de feb. de 2016

Dave Taylor is always keeping me informed what is happening to our car. He is confident friendly and down right helpful Dave is an asset to your dealership and if he worked for me he would be getting a raise

Linda Krawchuk

1 de feb. de 2016

great guys in service department. all very helpful. fast and quick. Also cashier was very helpful

Wendy Morris

1 de feb. de 2016

I have always used Ford of Clermont since I bought my Mustang and most of the time the service has been great. This time it was excellent, Ron Simone handled everything for me and made sure that I was taken care of. I always appreciate it when my time is considered valuable as well and he made sure that things were done as promised and in a timely manner.

Catherine Slack

1 de feb. de 2016

Very fast service. Quick and dependable. Pick up and drop off was prompt as promised.

Frederick Mangold

1 de feb. de 2016

took F 150 in for the WORKS service. As usual Scotty was great and very helpful.

kathie miner

31 de ene. de 2016

mike w is absolutely the best, courteous, very friendly ,very knowledgeable, down to earth I definitely would come back to mike w I recommend him to everyone

Annieem

29 de ene. de 2016

Everyone was courteous and took care of my service needs quickly and efficiently. I'm very happy with Ford of Clermont for the service on my Ford Five Hundred.

Steven Cohen

29 de ene. de 2016

Came in for my first service on my son's fiesta. My service advisor Chad Root was very helpful and quick to get my car in for service as I didn't have an appointment. Was told it would take about an hour and was suprised when they had it finished in 30 minutes. I highly recommend this dealership everyone there is very friendly and ready to help

Arthur Whitten

28 de ene. de 2016

The entire team were EXCELLENT as always, especially our service rep Chad. Repairs made correctly and in a timely manner.

Larry Mounts

28 de ene. de 2016

Michael Waitzman was our internet salesperson and did a terrific job of handling the sale/ purchase of a new 2016 Ford Edge. Mike had excellent follow-up after the sale in handling several minor warranty issues and making sure I was scheduled to get all taken care of quickly and correctly. Tom at the collision center did a great job taking care of a loose sun visor, having pin striping installed on the SUV and having a small scratch in the door paint removed. Tom made it all happen quickly and made me feel I was his highest priority. This dealership truly makes you feel like you are part of the family and they want you to be completely happy with the dealership front to back.

Beckyj

26 de ene. de 2016

the service was fast, Scotty in customer services is always a pleasure and my Tech Travis came out explained everything very well I could'not be more pleased, will always go back to Ford of Clermont

James Taylor

26 de ene. de 2016

Friendly service writer also straightened out a problem I had with service

Gary Neumann

25 de ene. de 2016

Service was excellent and the people I dealt with were wonderful.Keep up the good work

Frederick Klepes

25 de ene. de 2016

2014 Ford Taurus Limited had a bad battery. The service staff was extremely friendly and worked on getting the battery tested and replaced in a timely manner. I would highly recommend the service department of Ford of Clermont.

Paul Rendulic

22 de ene. de 2016

David handled my service request like a pro. I was in and out in no time. In my mind Ford of Clermont Service Department sets the standard.

Richard Danser

22 de ene. de 2016

The staff was very professional. My only issue is the time it took to change oil and tire rotation. I had appointment at 9:30 but it was 10:50 before it was done. My expectation is not more than 45 minutes with an appointment

Sasha Jarrell

20 de ene. de 2016

The staff at Ford of Clermont are always great to work with. I would highly recommend this dealership.

Dylan Jones

18 de ene. de 2016

I came in to address a recall on my Fusion and actually needed some additional work done. Scotty was more than helpful and didn't unnecessarily charge for something that had already been done. Such a great store and the people are very helpful.

Alison Payne

17 de ene. de 2016

We were very happy with the service we received at Clermont Ford.

Richard Ferris

17 de ene. de 2016

Jose was great! He did not pressure us and just offered to check the payments, kept us informed of the process, and made everything transparent. This is how car buying should be! I loved the digital signature of the documents and receiving everything on a jump drive. That was great!

Raymond Kindig

16 de ene. de 2016

Scheduled apt, in and out quickly with a detailed report of work and performed.

Dennis Newton

15 de ene. de 2016

I thought deal was very professionally handled by all staff that I met

Charles Oliver

14 de ene. de 2016

Jeff Turner was a big help to us picking out our Ecape. Explaining all the differences in trim lines was very helpful. Thanks Jeff

Timothy Latham

13 de ene. de 2016

I have complete confidence in Ford of Clermont. Very nice people and a great job all around. Thank You

Kevin Glidewell

13 de ene. de 2016

great job,service dept. is top notch. Only had to wait about an hour for the vehicle.

Marvin Mansch

13 de ene. de 2016

Everyone was wonderful ,,Vicky and Jim were very helpful,,answering all our questions,,,,

Jay Smith

11 de ene. de 2016

This was my 2nd purchase at Ford of Clermont. We purchased a 2015 Ford Mustang 3 months prior and the experience was excellent. The staff and sales representatives worked with us on getting the vehicle and deal we needed.

Focus Lady

8 de ene. de 2016

Courteous, knowledgeable, extremely efficient, kept me well informed, very well organized, fast, and I will always return to Ford of Clermont for service. Thank you

Gilbert Johnson

7 de ene. de 2016

I purchased a new F-150 2 wheel drive on new years eve, The sales man was excellent, no pressure and I could not be any happier with my new truck. Thank you Ford of Clermont.

David Kranz

6 de ene. de 2016

I bought a 2016 Ford Escape. The service was excellent and the salesman was very helpful. It is the second vehicle I have bought at Clermont Ford.

Michael Collins

6 de ene. de 2016

You have learned the art of LISTENING vs speaking. you understood my needs, concerns and matched my needs. And you did so in a rapid and professional manner that didn't require 1/2 a day of back and forth. great people. great service. well done

Charles Jordan

6 de ene. de 2016

Many thanks to service advisor Tom for his advice and help with a couple of problems I had!

John Stevenson

6 de ene. de 2016

I had the scheduled oil change with the "WORKS" package, I arrived at the scheduled time of 9am, met Service Advisor Ron Simone who promptly had my Ford Edge taken back to service. I was invited by Ron to help myself to the coffee and donuts that were available in the waiting area. Service time was approximately 1:20 and I was back on my home. Thanks Ford of Clermont!!

William Parker

6 de ene. de 2016

Service staff was Great and helpful. Very good visit.

Ronald Gaines

5 de ene. de 2016

Always kind, courteous staff and my vehicle is always ready when promised.

Tim

4 de ene. de 2016

2008 Edge I came in with a check from my credit union and it still took two visits and over four hours to get the car off the lot. I was told buy the salesman it's was a dealership family trade in, when I got into the credit office he tried to up sell all the warranty options and said they didn't know anything about the vehicles history, negating everything the salesman said. When I made a statement about how long I had been waiting he laughed and said that isn't long. Then he said he was having a hard time getting in touch with the credit union and if nothing else I would have to pick it up tomorrow. I told him no after four hours i wasn't coming back. I asked about getting the door code I was told I would be contacted in two days to receive the security code, it took two weeks with me calling to be told to bring it in and the service dept would hook it up to the computer it should take about an hour to retrieve the code, funny thing google told me where to find it no computer required. Bottom line It was a bad experience for me. It's amazing being already approved it took so long to make a purchase. I bought a motorcycle in July it took 20 minutes at the dealership and i was riding home.

Judith Mascia

3 de ene. de 2016

My son brought my car in for service. He said it was good.

Michael Thies

30 de dic. de 2015

Leased another Cmax when the lease ended on our previous Cmax. Ford of Clermont and Brian were excellent.

Jay Bass

30 de dic. de 2015

The service was fast, professional, friendly and thorough both in the buying and service processes.

Ashley

29 de dic. de 2015

I love Ford of Clermont so much that rather than go to my actual dealership and get free oil changes, I come here for the excellent service Ford of Clermont provides.

John Lloyd

28 de dic. de 2015

Dave Taylor was knowledgeable very friendly and kept me informed about our car........he is the reason I keep coming back even though we have ford dealerships closer to home

Zachary Brown

27 de dic. de 2015

Quick, courteous, convenient. I drove off with my new truck in just over one hour.

RandyD

26 de dic. de 2015

We bought a new Escape today at Ford of Clermont. "Papa" Jim Altizer and Vicky made our experience enjoyable. Jim worked and got us a great deal and interest rate. We have had several terrible experiences shopping for a new SUV at Chevy, Toyota and Honda. Actually got mad and walked out. I told my wife today after our deal was made, "This is the way people are supposed to be treated." I cannot recommend Ford of Clermont more highly. If you are looking to buy a new car, Ford of Clermont and ask for Jim Atizer - "Papa" Jim.

Robert Charron

26 de dic. de 2015

2014 fusion. I got the Work's.Also I was concerned about the Idle of the car.It Idle's fast at time's. The Auto just don't sound right.THE TECH NOTES SAY'S CONDITION DESCRIBED IS OPERATIONAL CHARACTERISTIC OF THISVEHICLE???I FIND THIS HARD TO BELIEVE. The auto still sound's like high Idle..

Alan Wilbanks

22 de dic. de 2015

Jim is a great person to work with. We are very happy with our car.

Ronald Woodall

22 de dic. de 2015

The car was ready when I arrived and the work was done correctly.

Not a ford fan

17 de dic. de 2015

#1 5-13-14 power steering went out on my 2013 Ford Escape it took two days to fix not problem thank God I duplicate car had 16000 miles on it#2 stitching came on my 2013 Ford Escape out they said it would take about a month to fix #3 USB I took in 10-27-14 finally got fixed on 12-11-14 port never worked I took it three times to get it fixed you have to deffently have to duplicate the problem#4 27338 3-09-15 I had my transmission seal basically it drained all the oil in my driveway that's nice also it took two more days to fix I had told them on two different times that something was wrong but they came back and said that they could not duplicate the problem that's their famous line could not duplicate the problem third time they fixed it#5 air conditioning fan was frozen they fixed that #6 seat belt restraints was jamming so I took it in to get fixed it worked when I left but when I put I child seat in it didn't work so I took it back and raised a little hell the person who helped me with getting the car fixed took me aside and started showing me that it did work and that it was fine but as soon as you put the child seat back it jams up and he has to go to a seat with out a child seat NOT SAFEThe reason I am complaining today is because I made an oil change scheduled it 12-22-15 and I was called the next and I was told by Russell Sisley that I should find a new dealership and that I could not go through ford of clermont anymore so that being said be careful what you say because they can not take criticism the treat you like crap don't complain to much or you'll wind up like me not a big loss they have very bad customer service

Bob Reppert

15 de dic. de 2015

I am pleased to say that the staff at FOC found a problem with our 2012 Fusion that has been going on since the first year we had the car. The problem was caused by a pin connector not being put together perfectly, hence a poor connection was made until the connection failed. It is working perfectly now, so thank you Ford of Cleremont.

Geraldine Remington

12 de dic. de 2015

We called about a specific Certified Pre-Owned car that we found on your website, a 2012 Ford Focus. Mike Waitzman took care of us and was quick to meet us at the appointed time. He was very helpful. We especially appreciated receiving the CarFax record on the car. Mike took the time to explain the controls that were different from our previous car, which was very helpful. Josh (Robbins?) in finance was gracious in making sure we got a payment amount we could afford; much appreciated. I love the car (except for the air conditioning, which is a bit, shall we say, funky) and we are so happy to be part of the Ford family again.

Stanley Harrison

11 de dic. de 2015

I have Ford Explorer Unlimited the serice was great the staff was ok , I wish they would do like they do up North and that is to offer a free car wash and also some people just are here for the winter and they have to go back north so when you do service it wuold be nice if you used something in the windshield wiper fluid so it does not freeze on you windows when you go back up north those are my only two complaints

Roger Rathel

11 de dic. de 2015

Yes ! You do a great job, service rep couldn't do better, THANK YOU

Scott Eusepi

10 de dic. de 2015

I purchased a 2016 Mustang GT Premium. The car is unbelievable. Tim Willett my sales rep was fantastic. He located the exact car I wanted. I will be seeing Tim in three years when my lease expires and can expect I will get the same great service.

Robert Keating

9 de dic. de 2015

I called for an appointment and was provided a time and day that was best for me. I was greeted by the service writer and he handled the write up promptly and directed me to a clean and comfortable waiting area with refreshments. The service was provide in a timely fashion and I was very pleased with the service dept.

Steven Young

8 de dic. de 2015

2012 Harley F150 with rough shifting issue. It was fixed quickly and now shifts great.

D Shadduck

8 de dic. de 2015

Work completed on time. People helpfull and Friendly.

vactioner

3 de dic. de 2015

I had the rear axle replaced on my Ford Windstar through a recall before leaving for a vacation in Florida. While on vacation I noticed a noise from the rear of the vehicle, and inspection found that one of the bolts securing the axle was loose and near falling out. I took the vehicle to Ford of Clermont for repairs. They were able to repair the vehicle within a few hours for a very reasonable price. They also checked all of the other bolts on both the rear axle and the front of the vehicle. The noise from the rear was gone, and a noise in the front that had been there as long as I owned the vehicle was also gone. Needless to say, I am very happy with the work that was done and very pleased that they were able to fit my emergency repair into their schedule on short notice. Great company.

Eddie Gooden

3 de dic. de 2015

It took an inordinate amount of time to get financial documents ready- at least 40 minutes........way too long

Eugene Hudders

3 de dic. de 2015

I received good service--as always ---- The survey is forcing me to write more than I want to do so -- This not good if you want me to answer another survey

Marilyn Brooking

30 de nov. de 2015

Your staff looked after us really great and had all the information on hand regards our special offers which kept our costs to a minimum. We bought a Ford Escape and we are very happy with it

Robert Fechtenburg

29 de nov. de 2015

Alway treated like someone special. Great people, great service, prompt service.

Vicki Hunt

28 de nov. de 2015

Took my Ford Fusion in for service. Even though they were very busy I received fast courteous service.

Shelby Marie Bishop

27 de nov. de 2015

Everyone at the dealer was extremely respectful and they took good care of my car.

Claude Payne Jr

22 de nov. de 2015

Very satisfied they completed the service promtly & correctly.

Gary Croft

19 de nov. de 2015

It was pleasant and I am always greeted with a smile by our service rep Scotty McLees.

Thomas Atkinson

19 de nov. de 2015

In for an oil change under warranty. friendly, fast and clean. very accommodating and made sure I understood what they would do.

GrammuLady3

18 de nov. de 2015

I drove in to the Service Department because my low tire pressure light was on.. not only did they check and fill my tires; but, I was able to have an oil change immediately without a scheduled appointment. Also, they changed a license frame holder for me! I appreciate the great service and friendliness of the staff.....thank you! Betty Winslow

Joshua Sullivan

16 de nov. de 2015

2013 Ford F150.Papa Jim and Vicki were awesome. I will definitely be back to visit them.Great overall experience

Manuel Rodriguez

15 de nov. de 2015

they took care of the oil leak and overall maintenace

jferr579

14 de nov. de 2015

I brought my 2013 Ford Fiesta to Ford of Clermont for my first Oil and Filter change and the service was completed right away. My tires were rotated and the vehicle went through an inspection of the brakes and such. I talked with the service representative and he explained to me what was inspected and answered the questions I had. I was happy with the service. Thank you Ford of Clermont.

Leslie Kopasz

13 de nov. de 2015

Ron, When out of his way to make sure my exhaust system was done in a timely manner.... He was able to get me in even though employees called in sick and the mechanics stayed over to get the job done. That is what I call perfect customer service! Thank you!

Lauren Carver

11 de nov. de 2015

My sales men may be buying experience personable and easy. He even offered to buy us dinner since we were there so late. I bought a 2016 Ford is scape and have had no problems with it so far and and very happy with my purchase.

Kenneth Laws

9 de nov. de 2015

This service was my FREE 5,000 mile oil change. I was in and out in less than 2 hours.

Paul Beutler

8 de nov. de 2015

2016 Explorer XLT Good experience Patrick worked hard to find one that fit what we were looking for.

Jason Lorek

8 de nov. de 2015

Our salesperson Jose, was fantastic and very helpful. We bought a 2015 Ford Focus hatchback.

Phillip Farrington

7 de nov. de 2015

I went in for an oil an filter change that was due. I had been planning to have my tires replaced but wanted to get a few more miles n the old ones. David Taylorwent out to get mileage on the truck and noticed a split on a rear tire. It would not have gone many more miles. Thanks to David Taylor and a sharp eye for detail I drove away with four new tires and not sitting by the side of the road with a flat tire.

Keane Lovell

7 de nov. de 2015

Customer Service was Excellent. Buying process was great and easy. Got the car for a great amount

Jack Quinn

5 de nov. de 2015

Excellent service. Everything positive. Will return for all needed work and maintenance.Thanks.

Rodney Bell

5 de nov. de 2015

Dave was very friendly and helpful. He explained what they were going to do and what they did do. Good job!

Merry Penn

5 de nov. de 2015

My husband and I were specifically looking for a used Ford Ranger. When we arrived at the lot my asked a salesman outside if there were any. He said no. I was wandering around the lot because I am also looking for a new vehicle (I'd love an Explorer). I saw a guy on a golf cart and he said they got in 2 Rangers this weekend. He introduced us to a salesman and was able to show us the 1 Ranger that was left (the other one had already sold). From there the experience was very pleasant. We were treated very nicely and left feeling like everyone was a winner. Willie Willette and the Sales Manager were very friendly. Not pushy. And we drove away happy. We do have 2 questions. We had a large key and a small key on the key ring but have no idea what the small key is for. Also, there is a small antenna over the rearview mirror and we are not sure what it is for. Do you know? The only suggestion that I would make is to start with your best price. I don't like feeling that if I don't play hardball I will end up spending more than someone is a real (bleep). If I would have let my husband do his thing we probably would have saved a little more money. I don't like that feeling either.

Jeff Tuttle

3 de nov. de 2015

I have to compare to the Toyota dealer service dept. When i pull up at Toyota service, I am greeted as soon as I pull up, here, i had to walk in to find someone to help me. After the inspection, Toyota comes out to tell what they found and see if i want to stay to have something fixed, here, they didn't say a thing until the car was done and at the curb. If they had asked, i probably would have had the brakes done since they were found deficient. Toyota also runs every car that comes thru service thru a car wash before giving it back to the customer. I did love your kids room since i had a toddler with me, Toyota does not have that. I also liked the price of the work done and it was done in the promised amount of time, an hour. But I can get an oil change done much much quicker next door.

Harry Judy

3 de nov. de 2015

I bought a Ford 150 Lariat. My overall experience was great. I was given all the information I asked for and the details of the truck were explained. I picked it up on Saturday morning and the dealership was very busy. I did feel that everyone was in a hurry to get to new customers and did not have the time to help me thru all of the features of the truck and how they worked. I will figure out most of it on my own but may have to return to get some things explained. Your sales staff is very friendly, knows your product but are not high pressure. I walked from other dealerships when they thought they could ram a deal down my throat.

Valued Customer Grand Cypress Orlando Llc

3 de nov. de 2015

Nice having the internet to look at vehicles. Easy to compare vehicles. Experience with internet manager was positive.

Wendell Ward

3 de nov. de 2015

Very pisitive experience. Very satisfied with my new truck.

Kevin Sills

3 de nov. de 2015

I bought my last truck from your dealership and had a great experience. That is why I returned for my new purchase. There was little hiccup in finding my vehicle in the beginning, but you dealership came through and got me what I needed. Customer service goes a long way and this is why I keep coming back!

Joyce Chapman

2 de nov. de 2015

They did the 50,000 mile check up and everything was in good shape. They helped me to apply my discount coupon to the service. Got service report on condition of tires battery etc.

Marion Sukitch

2 de nov. de 2015

Courteous, timely and efficient!! What elsed can be said?

Antoinette Motley

1 de nov. de 2015

I had called the Service Dept. and made an appointment to bring my 2014 Ford Escape in for its second oil change, when I arrived the gentleman was waiting for me, all paper work ready. I made myself comfortable in their lounge area and read my magazine. It was exactly an hour later and my car was back. I had a ten dollar credit coming and it was added to my bill. The invoice was explained to me about what had taken place, and everything was fine. The next day I received a phone call from the Service Dept.,a surprise, asking if I was pleased with everything. Yes, I was treated very well and my car is all set until the next visit. Thank You FORD Dealership in Clermont, Florida.

Deborah Scarlata

30 de oct. de 2015

The visit was great from start to finish! David jumped right in and found us the exact truck we were looking for. James did an awesome job explaining the whole process to us and walking us through it every step of the way. We are enjoying the truck and thank you again for a great buying experience. You have a great team and I would recommend Clermont Ford to anyone!Best regards, Ron & Deborah Scarlata

Alan Lefler

30 de oct. de 2015

We ran into some road blocks with financing and Adam and the team took charge and cleared up the confusion. They helped make the transaction go smooth and hassle free.

William Allen

30 de oct. de 2015

I came in with my F150 for an oil change. The staff was very friendly and helpful. The waiting room was clean and inviting. I was in and out fast. Thank you for a great experience.

Thomas Meyer

29 de oct. de 2015

Your team pulled off a minor miracle to enable us to go on our trip as scheduled the next day. I stopped in with a dash light on. It was for the air bags and I was told the system was disabled. Your team got started immediately on diagnosing and getting options for us. The parts were N/A and ordering was not an option. The needed part was new for 2016 so no vehicles in lot to take a part from. They found that one of the managers had a vehicle that had the part needed. They brought in this vehicle to take the part from. The mechanic worked overtime to finish the job. A salesman came and picked me up to get the vehicle. Your team responded in a way you could only hope for. We were very impressed and grateful for their response to our problem and needs. Please know that we really appreciate what was done and we are telling others of our experience. Great job Team Ford of Clermont, you set a new level of customer service!

Jay

28 de oct. de 2015

My wife and I went to the dealership to look at the features of a Ford Flex. They did not have the particular Flex we wanted in stock, but the salesman was able to quickly locate the specific vehicle we were looking for. We agreed on a price without any hassle and had one of the easiest and most pleasant car buying experiences we have ever had.

Laurel Krause

27 de oct. de 2015

Worked with Scottie, he was very busy but did very well contacting me to let me know what was going on with my vehicle. When I arrived to drop my car off Scottie was helping another customer, since it was my first time using your service department and it was a little confusing. I wasn't sure who to go to or if I was meant to check in or where exactly I needed to start. Another CDR saw me looking lost and stepped in to get me set up with my rental and drop off my Focus.Only complaint is the parts weren't available and so my vehicle won't be fixed for 4 weeks while waiting on parts, which seems unreasonably long for a domestic. The service department did do an adjustment but since new parts are needed it really didn't help much. Otherwise a fairly painless process.

Lesa Filmer

27 de oct. de 2015

Adam was very helpful with my situation. He really took the time out to make me happy.

Tammy Hibbard

26 de oct. de 2015

Our salesperson was awesome. I'm going to recommend you to everyone. Willie is a top notch have person. We enjoyed the whole experience

Amy Charlton

24 de oct. de 2015

used Ford Expedition King Ranch, The sales person was unfamiliar with the vehicle so was unable to show me how to use the features but he did try to help as much as possible and was able to get the navigation system to save my home address and replace to old owners address which was helpful.

Jack Reed

24 de oct. de 2015

Chad Root was very knowledgeable and very helpful when I brought in my 2015 Ford Fiesta ST with a problem with the window automatically closing with one touch. It took him only about 30 seconds and the window was working properly again. I am so thankful that I purchased my car from a dealership with people that actually care and are happy to help. Ford Of Clermont is the place to buy a car. They are number one in my book!!Keep up the awesome work,Jack Reed

Alan Faber

23 de oct. de 2015

I brought in not one but two of my Muscle Mustangs (my 2005 Saleen Mustang Convertible and my 2011 Shelby GT-500 Convertible)in for service. Everything was done very quickly and the service technician, Tom, could not have been more helpful. He even helped me bring one of the Mustangs back to my house, on his own time and after his work day had ended, as I could not obviously drive both at the same time.Payment was more then fair and I also appreciated the helpful and pleasant service of the young girl that made out my bill and took payment. Having my cars (I have five) serviced at Ford of Clermont is more like FUN then a chore. The waiting area is modern, clean and very comfortable. The Service Advisor, Chad Root, kept me posted on all aspects of the service on both cars. He could not have been more helpful and pleasant as well. My thanks also to the Service Manager who took time out from his very busy schedule to come out of his office and greet me when I arrived. He has continually been very pleasant and helpful in all dealings with me as well.I will continue to bring all of my cars in for repairs and service as everything is accomplished in a first rate manner. I will also continue to rave about Ford of Clermont's outstanding service to anyone that will listen to me.Most Sincerely Submitted:Alan A. FaberLoyal Ford Of Clermont Customer

Jodi Boyatt

23 de oct. de 2015

We decided to trade in our leased Edge for another Edge vs going back to BMW. Prior to the first Edge I drove a BMW and really enjoyed it, the service, and the customer service. Since my first Edge, I've been so comfortable driving the vehicle with my daughter I decided to stick with it instead of going back to BMW. The lease turnover and the customer service with Jeff was just as good if not better than with BMW.I'm happy to say, I brag to everyone I know about how great the vehicle is and how great the customer service has been at Clermont Ford.Thanks for everything!

John Ferrecchia

22 de oct. de 2015

My Ford Fiesta is being serviced for the clutches and the service representatives gave me a loner car to drive while the vehicle is being repaired. I am happy with the loner car and my vehicle is being repaired sooner than expected. Thank you Ford of Clermont!

Roxanne Nichols

22 de oct. de 2015

Great Service Department! I was kept informed of the progress and explained everything before and after the service.

Dmitri Kisten

22 de oct. de 2015

I've been looking for a specific vehicle for over 6 months. I found one at Ford of Clermont and the dealership worked with me thru the purchase process. Excellent staff, excellent work ethics. Highly recommend.

Cynthia Fryberger

21 de oct. de 2015

Thank you Ford of Clermont and especially Scotty for providing excellent service as usual. The service manager and Scotty went above and beyond and provided excellent customer satisfaction for a difficult issue!

Edward Bigoss JR

21 de oct. de 2015

GREAT. THOMAS IS THE BEST HAD ME IN AND OUT FOR MY DR APPT IN A 1HR

Tom Baron

21 de oct. de 2015

Our sales person, Ron Gasparino, was great. He was at all times courteous and helpful; we never felt pressured or taken advantage of. He helped us, answered all our questions, and helped us get the truck we want at a decent price.

Carlos Milian

20 de oct. de 2015

Ford of Clermont is Family , it's that simple . excellent friendly service....

James R. Saunders, III

18 de oct. de 2015

Very friendly and professional sales professionals and staff.

John Obrien

17 de oct. de 2015

Willy is the best He is the only reason that we deal with Ford of Clermont.He cares about his customers and always does his best. He always remembers them any time or place he sees them. If I have a problem I call him and he is always there for us. My family all deal with Willy.

Constance Tomczik

16 de oct. de 2015

just amazing. The salesperson and the entire process was very easy. Mike was beyond patient and helped us find the right automobile. One that we could afford and one that had all of the bells and whistles we wanted. Love the color and love the interior of the car. Great pick up.

Noell Bushelle

16 de oct. de 2015

I am always satisfied with the service I receive from Ford. My Focus was well serviced and within the time I was told it would be completed.

John Alston

16 de oct. de 2015

I just moved to the area and my father told me about the great service he had received from the dealership so I decided to have mine serviced here as well I received the same quality of service and will be returning.

Michele Brokaw

14 de oct. de 2015

OMG I can not say enough about Patrick our salesman. He took me right out to what I was looking for, explained the difference in the focus I was looking for. He did a great job taking care of us and making sure we we're happy.Thank you Patrick I will tell everyone about Ford of clermont.

Joseph West

13 de oct. de 2015

AS in the past the service dept at Clermont Ford ushered my vehicle in and was finished with servicing the vehicle within 45 minutes.Standard service appointment.... Everything went great.

Kevin Homberger

13 de oct. de 2015

For the Claremont offers the best service of any dealership that I have ever used

Richard Gundy

12 de oct. de 2015

I dropped the car off and was told about the service I wanted to receive and the cost.Although I wasn't it a hurry for the car the service was done quickly. The car runs well and I expect to return to Ford of Clermont for my next service.

John Caggiano

12 de oct. de 2015

It means a great deal to be treated with courtesy when you come in for service & that's the way I was treated at Ford. Thanks John

Albert and Janet Woodcock

11 de oct. de 2015

We have been treated courteously and fair and find Scottie and everyone anxious to,help,and listenVery happy to have these people be there to help us when needed. 5 stars!

Robert Reyes

10 de oct. de 2015

We were out vehicle shopping and we went to many dealers. We kept getting the same pushy sales people, they all wanted you to purchase the most expensive vehicle on the lot. They would get aggrevated when we had questions, telling us what they liked, it's their favorable car. They think we don't know about cars. Basically, lying about what a car does. This was not the case at Clermont Ford. The minute we walked in the showroom, we were greater by Mr. Michael Weitzman probably the best sales person we have met. I explained to him that we wanted to look around the lot without anyone pushy cars on us. He was very patient and flexible, allowing us to see cars over and over. He answered our questions and explained everything clearly. When we made a decision, he asked us if we we sure, he allowed us time to double think and talk it over. He wanted us to be happy and 100% sure of the purchase. We are extremely happy with our 2016 Escape and are looking forward to revisiting Ford of Clermont for our next vehicle.I highly recommend Ford of Clermont for anyone. If you do visit them ask for Michael Weitzman to help you. I am sure all the other sales reps are just as professional.

Robert Reyes

9 de oct. de 2015

We were out shopping around for vehicles to meet our needs. I stopped shopping when we experienced a service like no other from Ford of Clermont. We had been to other dealers and got the same buy this car it's my favorite, it will make your coffee and other pushy things. When we stepped into the showroom and met Michael Weitzman our search ended. He listened to what we were needing and what we could afford. He asked us what type of vehicle we were interested in and showed us every explorer, edge and escape on the lot. He made no effort to push us to any vehicle. He allowed us to go back and forth to allow us to narrow down the search until we decided on the 2016 Escape. Our experience was awsome. He is very professional, attentive and above all patient and understanding. He made sure we had every question answered before we made the decision to purchase. I would and will recommend this dealer and Michael Weitzman to my friends and neighbors shopping. Ford of Clermont has earned my trust and business in future purchases for vehicles.

Matthew Partyka

7 de oct. de 2015

I went in for a standard service with an appointment. Ford of Clermont was ready for me when I got there. I was in and out in an hour with no hassles or delays. An excellent experience.

Patricia Berg

6 de oct. de 2015

On saturday sept 26, 2015, I purchased a 2012 F150. I absolutely love it and couldn't be more happy or satisfied with the service given to me by Patrick, my salesman and Greg in finance. Both of these outstanding employees treated me well and provided an awesome deal for me to own the truck of my dreams. I love the Sun Roof! Thank you so much. I will highly recommend Ford of Clermont. My father, Bill was so proud to work for your company. I want to give a very special thanks to Audrey for making me feel like family and for the frienship she shared with my father.

Laura Turk

5 de oct. de 2015

2014 Ford Fusion. No worries everything was perfect as always. The staff is more then accommodating.

Janice Morse

4 de oct. de 2015

Recall notice. Repaired 1day with rental car free

Mark Bradley

4 de oct. de 2015

Superior service and commitment!!!! Cleanliness is amazing and staff are eager to help at all times

Billy Bates

4 de oct. de 2015

I can say without a doubt the Ford of Clermont has far exceeded my expectations. Went in with an issue with my new truck and they diagnosed it, fixed it and in a very timely manner without any issues. Service department was more than helpful and friendly. They was to the point, professional and courteous; couldnt ask for a better more honest service department.

Veronica Wasilewski

1 de oct. de 2015

Service is always great. Very quick on getting ride home and back. Ron Simone is very helpful and explains everything. Happy to do business with you.

Jacob Botzman

29 de sep. de 2015

Service and recall repairs were done in about half of the estimated time. This was excellent because I had to wait in the waiting room because I live so far away. My only issue with the servicing was the price. That same day, I received an offer from a local auto service provider, and this offer was less than one third of the price. I expect the dealer to cost a bit more, but an amount that is more than double for the same service seems out of line.

Cheryl Cassano

27 de sep. de 2015

Everyone does their job at Ford of Clermont. No one is standing around talking like other places. I like it that I receive customer service as soon as I enter. Thank you.

Robert Scates

25 de sep. de 2015

I am satiisfied with the repair of my a/c system. Took a little longer than I exspected.

Michael Ambrose

22 de sep. de 2015

The service department was exceptional. Great job

Terry

21 de sep. de 2015

We were amazed at how quickly and pain free our experience was when we had to take our car in for a new battery. Very fast, beautiful lounge, with snacks, coffee, and beverages, while we waited. Always have gotten service with a smile!

Robert Fechtenburg

19 de sep. de 2015

Prompt, courteous, and efficient. Very good job. Well done.

Gilmar Sousa

17 de sep. de 2015

My car is a GT Mustang 2013 and I bought it last year. My last time with you guys was to taking care about the 30K miles check. Personal of the store is very nice. I think the job was performed well, but my car came back full of grease firgerprints outside, which made me very upset. I live very far away and could not go back to have it cleaned. Thanks.

Charles Jordan

16 de sep. de 2015

We were interested in a 2016 Explorer. We had looked on line at the colors but wanted to see them in person. We met Adam Greschler as we entered the dealership and discussed our requirements. He could not have done a better job of showing and explaining all the options. During this time, the General Manager stopped by, introduced himself and offered his services. We thanked him for the "nice touch". We settled on a color and told Adam what options we wanted (it was not available at the dealership). The next day we received an email explaining what vehicles were available within a logical distance and we selected two. We visited the dealership again and completed our deal for the 2016 Explorer Limited with the options we wanted. Adam informed us when it would arrive and that it had several extra options, but at no additional cost. We were delighted with the new SUV. Adam spent extra time explaining all the options and we departed the dealership with the best experience we have had in many years of buying vehicles.

Margaret Yongue

15 de sep. de 2015

I purchased my Jeep in April of 2015. The service was friendly and professional. Everyone at the Ford dealership was very helpful and welcoming and most pleasant. I had the Jeep serviced this month and received the same helpful and friendly service.

James Obrien

15 de sep. de 2015

Your staff was very helpful. I would strongly recommend Mr. Faircloth to my associates.

Ray Taylor

14 de sep. de 2015

Purchased a 2015 F150. Jeff Turner, salesman. Jeff is super to deal with. This is my third truck from your dealership and I only deal with Jeff because he is so great to work with and he takes excellent care of me and my truck needs. Also, Josh in Finance was a pleasure to work with during this transaction.

Vivian Edmond

12 de sep. de 2015

As previously mentioned, I had difficulties with my newly leased vehicle, however, the employees were nice and accommodating.

Geoge

12 de sep. de 2015

They have been able to squeeze me in around my schedule. I think they know I am a crab, but, they work with me. I bought both my C-Max and my C-Max Energi from Ford of Clermont because they have coffee and donuts, if you get there early.

Shawn Filley-fennessey

9 de sep. de 2015

Willie our salesman and Greg in finance are the reason we keep coming back to Ford Of Clermont. From the second we come in til the second we leave we are treated like family. Willie picked the exact car that I wanted based on e mails. Greg has been there for our last 3 cars. He remembers everything that we need and has it ready. My wife and I are Ford people and will forever be when you have such wonderful people .

Sara Maddox

9 de sep. de 2015

We thought the dealership was very fair and reasonable.

Scott Renaux

9 de sep. de 2015

I bought a 2013 used F-150 Supercab FX4 Off Road. This is my 3rd vehicle (second Certified Used) from Ford of Clermont and there's a reason I keep going back - they are GREAT! I needed their help to get back into a truck as life took me in a different direction and my dream car (2014 Mustang GT) was no longer a good fit. As hard as it was letting that go, these folks understood and made the transition as painless as possible. Every time I deal with these wonderful people, they treat me just like family. The facilities are clean and bright, the people are friendly and professional. My salesman, Jose Galvan, is like an old friend and seems to intuitively know what I need. When he handed me the keys to the truck, it had been fully detailed and it looked fantastic. It is so easy to see the pride everyone there has in this brand and this dealership. Coming back to let them continue to maintain the service, as they have with all my cars, will be the same experience. What a great place to buy and take care of my truck!

Curtis Raines

9 de sep. de 2015

F150 xlt 2015 service was great staff was great Allen was very good, Hopewell we met he wad very good a good man the finance manager was super great. Clermont need more donuts smile

Shirley Kridler

9 de sep. de 2015

Purchased a 2015 focus it is great. Had a 2001 focus before and love it they are great little cars. The service was great Willie the saleman was awesome not in a rush to sell me the car. The service of all was great.

J Caspary

8 de sep. de 2015

Papa Jim and Vicki made our buying experience very easy and comfortable. I started the process two months before purchasing our vehicle and each time I went in they were very attentive and no pressure! My husband and I have never had such a smooth transaction, nor have we ever walked out of a vehicle purchase without wondering if we could have done better. Thank you both!!!!!!!

John Caputa

8 de sep. de 2015

2015 Ford Edge. The service was very good. Yes the staff was Helpful.

Edmond Doone

7 de sep. de 2015

I made a last moment request to have my F-150 Platinum serviced. Clermont Ford was able to fit me in on my tight schedule. The service was completed in a timely manner. Thanks again !

Robert Sacco

7 de sep. de 2015

Saul, our salesperson was very patient and helpful..

Katherine Simpson

7 de sep. de 2015

I have a 2012 Escape and it needed some work done. Took a day to get the part but it was covered under the warranty and I received a rental car to use for a few days until the part came in and it was fixed. Very happy with the service. My service advisor was Scotty McLees and he was very helpful. I will call him directly the next time.

Kevin Sparks

7 de sep. de 2015

Financed a 2015 Ford Escape titanium service was great and helpful

Jerold Francis and Lucille Espey-Francis

7 de sep. de 2015

Really enjoyed Adam!xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

William Coleman

6 de sep. de 2015

Your sales representative was excellent. She had just the right amount of sales person and consultant. She was aggressive without being pushy. Your finance guy also did a great job for me.

Marcia Shankman

5 de sep. de 2015

My 2012 Focus had a horn failure and my service advisor Ron made my service experience easy.From diagnosis to repair he was friendly, professional and a total pleasure to deal with.Would highly recommend the dealership and especially Ron.

Kathy Kitchen

3 de sep. de 2015

2014 Escape. Very courteous staff and in and out in a timely manner. Thank you

DISGUSTED

3 de sep. de 2015

In the words of my father, "Unfortunately, I purchased a car I could not afford. But the sales people were very friendly. Now, looking for ways to help pay for this car."

Sandra Vela

2 de sep. de 2015

Chad in service was awesome! I had a recall issue on my Ford Explorer and not only did he have it repaired but he provided me with a rental car for the week that it was in the shop. During the time it was in the shop I needed a few things out of my vehicle and he had them waiting at the front desk for me so I didn't have to wait for them to retrieve the items from the shop. Great customer service! Everyone was so helpful! My last experience in this service department was horrible So this was an amazing turn around!

Phillip Mccarty

2 de sep. de 2015

2016 Explorer. FANTASTIC CUSTOMER SERVICE! Was more than impressed with the level of courtesy we were provided. Our sales guy Brian was fantastic. After visiting multiple different dealerships, Ford of Clermont was FAR superior! Can't find enough good things to say about this dealership and its employees.

Brian Parker

31 de ago. de 2015

Everyone and everything was great. Best hassle free dealership ever. In and out the door with our new Mustang in two and a half hours.

Julie Purvis

31 de ago. de 2015

Everything was great from the start to the finish.

Robert Micai

29 de ago. de 2015

As always, the service was fast, professional and Chad, the representative was great.

John

26 de ago. de 2015

I have always been treated well and the prices seem fair.

Luis Lopez Riley

25 de ago. de 2015

Everything was very pleasant. There was no problems and everything went smooth. Thanks for a great service.

Zoltan Kecskes

24 de ago. de 2015

I was pretty certain of the exact truck that I wanted. Mike W helped me to finalize the deal, he was very nice courteous and professional. All of my questions and concerns were also promptly answered and dealt with without any pressure to buy buy buy. Chris was also great in the credit department along with Andy with some of the final paperwork. It was by far the best experience I've had in a dealership even when I compare it to buying several Lexuses, Mercedes and other Fords in the past.

Leyna Rossi

21 de ago. de 2015

Very good experience. Comfortable waiting room. Will return for future service.

Peace Hudgens

20 de ago. de 2015

Representative met me at the door with smile! They remembered my routine even though I've only been there once before! Pure awesomeness!

Judith Beaty

19 de ago. de 2015

Have a 2012 Fusion Sport. Went in for an oil change and routine checkup. Work done in a timely manner, and they were thorough as always. Glad to have Ford of Clermont available for maintenance support for our vehicle

Jarrod & Megan

18 de ago. de 2015

When we arrived to Ford to "just look around", we were pleasantly surprised to be greeted by the nicest sales associate, Brittany. She showed us every Ford F-150 XLT in the lot. We decided to give her our information and come back another day. We contacted Brittany via text and she made an appointment to come test drive our top picks. Upon our arrival, we already noticed that Brittany had pulled the trucks out front and was ready to go test drive. She was very knowledgeable and answered all of our questions. Unfortunately the color of the Ford F150 XLT was not what we were looking for. Brittany told us that she would look at other dealers to find us the color we wanted. Which was outstanding because we did not want to deal with anyone else. After a few days of waiting, Brittany called us and told us she found the truck we were looking for. We ended up purchasing a white, four door, ford f-150 xlt from Brittany. Through out the entire process she remained NON PUSHY, very kind, knowledgeable and carefree. We love sales people who are like that. We would recommend Ford of Clermont and Brittany to our family and friends. We had a great experience!

corvette76

16 de ago. de 2015

great people and on time with svc very clean also very comfortable waiting area with coffee also took time to look at the 2016 s fords

Dian Upshaw

12 de ago. de 2015

The service and personnel were excellent as always.

William Darling

11 de ago. de 2015

NO COMPLAINTS IN ANY ASPECT OF THE SERVICE.I HAVE BEEN DEALING WITH THE CLERMONT FORD DEALERSHIP SINCE 1974.

Henry Hudson

11 de ago. de 2015

We paid for the vehicle in cash, we don't have a payment on the vehicle. We were trying to figure out why the tires were wearing out so fast we never got a full explanation. We only got the explanation of the F350 has a sharp turning radius so that is why the front passenger tire went bad early nothing for the drivers side or the rear tires. So in that capacity Ford of Clermont failed us as customers. So we will be looking for another dealership or another brand truck for our next purchase. However we do thank you for the one tire you gave us.

Diane Caruso

10 de ago. de 2015

The dealership was very helpful. The salesman was very knowledgeable. My only concern with my new Ford Escape is that gas mileage over the last month is way below what Ford promised. Ford promises an average of 25 miles and I have been getting between 15-17 miles per gallon. I'll be interested to see what the Service manager says when I bring it in.

Dennis & Keri Porter

7 de ago. de 2015

This is the third vehicle my wife and I purchased from Willie at your dealership. We have always been treated very well. We are looking forward to enjoying our 2014 Ford F150 lariat 4 x 4.

Inc H.e. Technologies

7 de ago. de 2015

My sales guys was great. It was more upper management where I had my issues. I felt like he was just trying to rush me out it seemed like he didn't want my business. I still ended up purchasing a transit for work but I was not very happy with the way I was treated. I think the finance manager needs customer service training. Other than that everything else went fine.

James Taylor

6 de ago. de 2015

Helpful, courteous. A pleasant experience and quicker than originally stated. was supposed to be a couple of days for warranty service but vehicle was fixed the same day and returned in the afternoon. Only pit fall was rental car supplied by Hertz was sub par. My wife used it and complained that it was a piece of crap. This was not Ford of Clermont's fault as it was supplied by Hertz.

Allen Svihel

5 de ago. de 2015

Triple AAA+ rating is my experience. This is the 2nd vehicle I have purchased from this dealership, no pressure, no hassle, just a very pleasant experience the way it should be. Mike W. my salesman twice now exceeds all expectations. You would be hard pressed to find anywhere treat you as well as Clermont Ford. Everyone from the salesman to the finance manager works like a finely tuned engine. Yes I had to negotiate a bit but they have always gone above and beyond to make a deal work. The 2015 Ford Escape I purchased was exactly what I wanted. This is my second Ford Escape purchase. A great vehicle for the price and quality you expect from Ford. What a pleasure walking into the dealership and not having someone hold your keys hostage till you give in. Fair Deal, Fair Price, I'm a happy camper. I have purchased many vehicles over the years, from Kia to Chevrolet. My first Ford was the Escape, whata pleasant suprise. I want to commend the Ford SERVICE DEPT as well. These guys will treat you well AND your vehicle. Regular reminders for service, quick, I love the Auto Butler service. $20 and your vehicle is detailed like new again. Kudo's to SCOTTY in the service dept, a great guy to deal with. I think im sold on FORD. what more could I ask for ?

Christopher Marzak

5 de ago. de 2015

Adam, was very helpful in helping me make mind on which F-150 to purchase. He did a great job.

Faye Gosselin

5 de ago. de 2015

Thank you for the prompt, professional and courteous way you took care of my car on Saturday. Despite the computers being down everything was taken care of and I was out in the promisedone hour. thank youFaye gosselin

Rebecca Johnson

5 de ago. de 2015

Couldnt ask for better, thank to Scott and my Tech Travis

Steve G.

4 de ago. de 2015

More often than not, things happen for a reason. I happened to be in the market for a 2014 Lincoln Navigator or Expedition, because of some required travel plans I needed to also be able to take delivery of this vehicle near my home in Florida. A quick internet search showed Clermont Ford in Clermont, Florida had the exact model I was looking for. Mike Waitzman answered the telephone and he was receptive, knowledgeable and willing to do the added leg work required. Because I reside in Ohio, I had to depend on Mike to get me all the information necessary to feel confident the Navigator was a good buy. Mike and his team helped to coordinate insurance, wire transfer information and where the best place to fly to would be for my trip to Clermont Ford. Mike picked up my wife and I at the Orlando airport and drove us to the dealership. The vehicle was recently serviced, as clean as Mike had said on the phone and the website depicted. We test drove the Navigator and the deal was completed in less than two hours. A few days later I towed my 24' boat back to Ohio with the Navigator.......it ran great. We love the vehicle and I am so glad that Mike Waitzman answered the phone that day !Kind regards,Steven Gerbasi, President Cleveland Industrial Group, Inc.

Anne Guenther

3 de ago. de 2015

Sales team was awesome, especially Ron Gasparino! He was friendly, thorough, and well-versed! We would buy from him again in a heartbeat! Clermont Ford is lucky to have him!Josh was also great in financing.

Jeffrey Gierman

2 de ago. de 2015

Ron Simone was very helpful. Got me in and out in a short amount of time. Service people did everything asked very well. Will call Ron when I need more service on my Ford Fusion.

Robert Beatty Jr

30 de jul. de 2015

Service advisor was very good, prompt and called soon as vehicle complete.

John Ferrecchia

30 de jul. de 2015

I enjoyed my experience at Ford of Clermont. I test drove the Focus and Fiesta and I loved the features in the car. At first I didn't want the Fiesta but decided to drive away with one. I didn't like the name Fiesta but then later, kind of fell in love with it. It is a small compact car with luxurious features. I really like the car and the staff at Ford of Clermont have been really helpful in answering all of my questions. I am from Massachusetts and have visited the Sudbury Gristmill and have seen some of Henry's inventions and really like Ford.

mariegall5

30 de jul. de 2015

Great job in service. Thanks again to Russ and Scottie for fixing my light problem. Will tell friends to use Ford of Clermont.Marie Gallagher

William Mattingly

29 de jul. de 2015

Willie Willette our salesperson was very knowledgeable about the Ford line (2015 Explorer). He is an asset to the dealership. All of our questions were answered to our satisfaction. We would recommend him to our friends. All of the personal we came in contact with were very helpful

Robert H

29 de jul. de 2015

I came in to look at and ultimately purchase a Ford C-Max Hybrid. I found the C-Max I was interested in through Ford of Clermont's online inventory. I called the dealership and a helpful staff member answered the phone and directed me to a dealer who took said he would be happy to show me the vehicle. I said I would head over that evening. When I arrived, the C-Max I was interested in was already pulled up front and it looked great! I met with the dealer and he brought us out and showed us the C-Max. He was very friendly and knowledgeable about the C-Max, showing my family many of the cool features. We then took it for a test drive and when we got back and chatted some more, I knew I wanted to make an offer on the car. The staff was all very friendly and was good to negotiate with. I thought they were all very respectful and treated me and my family in a way they showed they cared, even staying past closing to finish negotiations. I came back a couple days later to sign the paperwork and trade in my old car for the C-Max. The financing staff was also excellent and knowledgeable in the product, helping me determine the additional maintenance and warranty packages that made sense for me and my driving habits. The digital desk used to show the financial options and sign the papers was awesome and really helpful in making this part of the process a lot easier! When I picked up the car, it was well cleaned and looked great! I went to the service department to buy all-weather mats for the car and also had a great experience there. Ford of Clermont gave me great customer service in every step of the process and made buying a car an enjoyable experience; I was really impressed. Thanks!

Ken N

29 de jul. de 2015

Awesome quick service. Very reasonably priced and great customer service from Ron. Comfortable waiting area also so if you do have to stay for a longer amount of time its not bad at all.

Diana Fonner

28 de jul. de 2015

I needed to replace a misplaced valet key. The staff provided the service in a courteous and timely manner.

Judy Kearney

25 de jul. de 2015

Your staff seems to really care about my car and me! I get excellent service with a friendly smile.....

Catherine Kwech

24 de jul. de 2015

Thank you very much for the ability to change my oil on the spot. I fully expected to make appointmnet for another day/time since I just walked in to do so. I think it was great my Taurus was accommodated right away. Chad was very professional and gave me a call to ask if the service was OK. I was not available at the time he called.However, every member of my family frequent the dealership, and we are all thankful for such a dedicated staff and solid service.Cathy Kwech

Robert Jackson

24 de jul. de 2015

Staff helpful and overall experience was good. Only hitch was auto was there for 1 1/2 days because they were unable to get to it.

Kevin Glidewell

21 de jul. de 2015

Willie , Mike and Josh were great to work with. My mom is so happy with the 2015 Fiesta

Mike Schulz

21 de jul. de 2015

We drove from NC to Fl to exchange our car for a Ford Explorer. We CAN'T be more pleased. We didn't take a hit on the new Patriot that we had to trade in. Now our car is capable of towing 5000 lbs and it's nice, to say the least. Vicky and Michael were Johnny on the spot - i don't think we could have been more pleased. and absolutely NO HASSLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! so very nice.

Patricia Rockefeller

19 de jul. de 2015

Yes if I have a problem Willie Willet will help me solve the problem. Willie Willet was my salesperson to help me get my Ford Focus. I am very happy with my Ford Focus. When I walk in door of Ford of Clermont feel comfortable and able to talk to someone who will be honest. Willie Willet is such a wonderful person. Has a good personality and understands what I was looking for

Carrie Campbell-jones

18 de jul. de 2015

I go to Ford for both our Ford and Saturn vehicle servicing. Our Service Rep David Taylor always gives us great service and let's us know if there are any deals/ rebates that are applicable. He's Awesome as usual for this visit but then again so is EVERYONE at the Ford of Clermont!

Carlos Milian

17 de jul. de 2015

service dept. always the best. treated like part of the family. great staff

Brigette

17 de jul. de 2015

Thanks for taking the time to keep our truck and find out what was wrong.

Raymond & Debbie Beyers

15 de jul. de 2015

The service we received from Jim Altizer, Vicki and Greg was outstanding and exceptional. However, the Finance Manager (I believe) has alot to be desired. Based solely on the contact with him I would definitely take my business elsewhere.....but the outstanding and exceptional service received from Jim, Vicki and Greg will bring us back.

Tim Stark

12 de jul. de 2015

Ron was very helpful and professional. He made sure I had better then exspected customer service. He made my experience with the dealership enjoyable as in the past it wasn't my favorite place to go. Thank You

Mustangs of Clermont

11 de jul. de 2015

* Ford of Clermont makes us feel like family, not just customers.* Sales: Willie - professional beyond a fault, not overbearing, knowledgeable about the product line and their inventory. We explained what we were looking for and he presented products that met our needs. He did not waste our time presenting product that we were not interested in.* Finance: provided us with financial options that were within our means. * Service Representative: Chad - professional, accommodative with all aspects of service scheduling, knowledgeable and friendly.* Mechanics: professional and knowledgeable.* Service manager: Russ - he has an open door policy with customers; interacts on a regular basis to ensure customer satisfaction.* Dealership management: they dont hide behind office doors; they are upfront, customer oriented and personable.

Barbara Conner

10 de jul. de 2015

Got us right in on time. Very friendly people. The free service was a great bonus. Chad Root was very helpful. I have a 2013 Ford Edge. Thanks for a very pleasant experience. Barbara

Michael Pineiro

10 de jul. de 2015

I purchased a 2015 Ford Mustang. After not having calls returned from other dealers, the guys at Ford of Clermont Returned my calls, found the exact car I was looking for gave me a great deal on my trade in and the very next day I drove down and bought my car. Great Experience!! Thank you, Ron Gasparino, Chris Bastow and Josh.

Richard "Scott" Ramey

10 de jul. de 2015

2014 Ford Taurus Limited bought new from Ron Bryner.Great Job by Tom Pritcher and his Body Shop team fixing road debris damage.Enjoy working with Chad Root on regularly scheduled service/maintenance.

Shirley Decker

9 de jul. de 2015

As always from first phone call to schedule and appointment to picking up my car - smooth as ever. The day I originally asked for was booked solid, as I knew it would be but took the chance. Called back the next day with some other choices and right in. Service manager was very helpful and called as as soon as they realized they needed to add brake fluid/flush (?) so agreed and it was done quickly. And always dealing with the checkout staff is pleasant with a joke or two (on my part) and a smile. One of the other service managers took the time to show me the new Escapes and the Edge - when I'm ready to make the switch but love my 2010 Escape very much so it will be hard to change.

Jason Ragar

9 de jul. de 2015

Adam Greschler. Was very helpful sales man. I would defiantly recommend him to someone looking for a new or used vehicle. I am very happy with my f 150.

Raymond Durbal

9 de jul. de 2015

2014 ford escape They are very nice people would tell everyone to go and buy your FORD there.

Peter Drake

9 de jul. de 2015

Chad is the man. Each time I come in it's very clear what is happening. Very helpful staff.

Timothy Henne

9 de jul. de 2015

great...........................................................................................................................................................................................................j

Harry Mervis

8 de jul. de 2015

It took a little time to coordinate a service visit for a harmonic noise in my 2014 F-150. Tom Jenkins help to set the appointment to meet with Travis your technician for transmissions. After a brief drive and discussion, Travis began his investigation, review of technical bulletins, and discussion with Ford. It took a little time, but he were able to determine the source of the noise and replace the appropriate part. Perhaps the most impressive part of the service was the communication from David Taylor, service advisor, that keep me informed daily of the progress and anticipated completion date. To date the truck runs and performs like a new truck. Well done Clermont Ford

Michael Hodak

6 de jul. de 2015

Easiest car buying experience ever. Whole process took less than an hour and I never felt uncomfortable.

Joseph Dees

6 de jul. de 2015

It was fast. Jim and vicky are the best. I'll be sure to buy the next vehicle from there

Timothy Clarke

6 de jul. de 2015

Ford explorer, did fine on service, staff was helpful

pcasalaspro151

6 de jul. de 2015

I would strongly recommend him to my family and friends that are interested in buying a car. He was very helpful sent me a picture of the truck like I asked. He was very assertive to my wife needs for the truck. I thank him for following up with me this is the second car I have bought from Jose and will use him in the future. The only problem I had with the dealership was using them to do the spray in bed liner. I did not realize what it was going to take to get it done. They did a great job on it. This problem I had does not have anything to do with the sales team they where outstanding. I will be back to Ford of clermont we have bought many cars there.Thank You Pat Casalaspro

Keith Burrell

5 de jul. de 2015

I purchased a new 2025 Mustang from Clermont Ford and dealt with an absolutely brilliant salesperson Ron Gasperilo. Everything went well with the purchase from start to finish. This is my third Ford Purchase from three different dealerships and apart from the dealership condition (A Wee bit tired looking) my overall experience was very good.

Debra New

4 de jul. de 2015

2010 Escape. Oil change. Staff was helpful and friendly.

John Carter

2 de jul. de 2015

We purchased our Ford here and have had all oil changes done in your shop. We are very happy with the car and your service.

Sheila Delval

2 de jul. de 2015

Vehicle: 2015 Ford Edge Titaniumcar was in for a recall about a seal leaking the service was greatand it is the best dealership in the area the people are friendly andvery helpful problem was taken care of in an acceptable amount of time

Monica Easter-nelson

1 de jul. de 2015

When I scheduled my appointment online I received an immediate response. I arrived at my appointment an hour early and they fit me right in... To my surprised, I left 15 minutes before my actual scheduled time. That was pretty awesome and so were the customer service reps. Two days later, I had to return because my low tire pressure indicator turned on again. They check me in right a way and fixed my problem and I was on my way. Great service and excellent customer service! Thanks for my experience!

Jean Holland

1 de jul. de 2015

I was helped by a person who made out a ticket for 1 year check up and I told him of a problem with air pressure in one of the tires. I sat in the waiting room and read my Kindle until the rep came in to say a patch was needed on the tire. It was fixed and everything checked out, oil changed and tires rotated while I was reading and enjoying the leisure time I had.

Janelle Prive

28 de jun. de 2015

The staff is always helpful, and they take the time to get to know us as people. They also checked my maintenance plan before I arrived making it an easier experience for me. Thanks!

Eric S. Martin

24 de jun. de 2015

The salesman listen to what I wanted. He checked into adding an option I wanted added on.

Garry Ingle

24 de jun. de 2015

We are so happy with out new F-150 Lariat. Everything about it is still amazing to us. We felt like our deal was perfect and didn't feel like we were raked over the coals as we have in past car buying experiences. Our Salesman, Michael was amazing and really gave us a deal we can live with. We have no buyers remorse but are thrilled with the whole experience. Thank you for everything.

Nancy Robbins

24 de jun. de 2015

My Service Advisor Scotty McLees was very helpful and professional to work with. He always took the time to answer my questions...he's golden and I appreciate all his help and made the experience easier to deal with. I certainly didn't expect to have to have a brand new engine put into my new car!

Tracy B

22 de jun. de 2015

The mechanics were friendly and patient. The support staff were knowledgeable and efficient.

Thomas Tricario

21 de jun. de 2015

After purchasing our F250 from you, Josh was awesome once again crunching numbers and finding an excellent fit to our situation (aka the 2015 Ford Focus).

Steven Koester

19 de jun. de 2015

Just an oil change and tire rotation, but service was timely and friendly.

William Levine

19 de jun. de 2015

Bought Ford Flex back in July of 2012. All servicing has been done by Ford of Clermont. Will continue to have all servicing done by Ford of Clermont.

Deanna Scott

19 de jun. de 2015

Staff was very helpful. They kept in contact to let me know what was going on.

Christina Collard

19 de jun. de 2015

Ron was fantastic in the service department. He went above and beyond when I was concerned about my car and the way it way operating. Over the phone he explained the actual way the car I have operated, which is the first time someone took the opportunity to do that!! I actually understand my car now!! Thanks, Ron! You rock!!

Thomas

18 de jun. de 2015

Patrick was very helpful. He helped me pick the car I wanted at the price I wanted.

Suzanne Underwood

13 de jun. de 2015

2015 explorer. Service was excellent. Enjoyed the car buying experience.

Daniel Laporte

13 de jun. de 2015

Friendly, did everything which was needed on the escape and were punctual.

Rick

11 de jun. de 2015

Dave Taylor and Ford Clermont Service is second to none.. Roll on Charlie Foxtrot lets roll.. They are all about attitude is everything. And appointment times matter. They are the most all American and working in Clermont Choice of Champions

Stephanie Wright

9 de jun. de 2015

My battery had died and you guys replaced it for free since it was still under warranty. I appreciated that you did it quickly since it was warranty work and not make me wait around. Shelby did a great job helping straighten out an issue with confusing me with another Fusion owner with the same name. She was sooooo helpful.

Jerry Kopoian

8 de jun. de 2015

You are not pushy, it was nice to have people who care.we bought a f150.

Paul Rendulic

7 de jun. de 2015

Ford of Clermont is the best! Ron, our service advisor did a great job. Thank you!

John Bliss

6 de jun. de 2015

GREAT-JOB--GREAT-SERVICE--SERVICE PERSON, GREAT-JOB--VERY HELPFUL--THANK YOU

Stanley Harrison

5 de jun. de 2015

I purchased a Ford Explorer and James the saleman was really great he was helpful considering I gave him a hard time but he was very nice and helpful he still is to this day I call and have a question and he helps me out with questions about the car, another person who was very helpful was Josh, he is the internet guy and he was not aggressive he did not follow me around trying to make me feel like I had to buy a car, james was the same way they were very helpful and very nice guys both of them and made the whole experience very nice.

Marsha Gurr

5 de jun. de 2015

I am very pleased with my new 2015 Ford Focus. Everyone at Clermont Ford was helpful and attentive to me during my visit, especially Josh Robbins who was my salesperson. Josh was thoughtful and helpful and gave me the information that I needed to decide which automobile I wanted to purchase. The time I spent was relaxed and non-stressful and I was able to purchase a vehicle that will serve my needs for years to come. Marsha Gurr

Victoria Devereaux

5 de jun. de 2015

David was very helpful and made sure the job was complete.

Nicholas Vitols

4 de jun. de 2015

Great personalized service and my visit was fast and pleasant

John Bunnell

2 de jun. de 2015

Ford F150 truck. Service was adequate. Conflict with sale person lack of knowledge stating car would pull our trailer when we found out it would not. We don't know what have change in state of FL law. Someone should bring it to their attention. Overall we love F150. Thanks for letting us swap car for truck.

Christopher Marzak

2 de jun. de 2015

Great job, I have no complaints. Car was ready when you gave me the time to pick it up. Service team great job. Chris

Judith Cremers

2 de jun. de 2015

I was pleasantly surprised at how fast the service was completed. Also I was pleased to find out the first oil change was free. All personnel I dealt with were courteous and helpful.

Thomas Mcmullen

31 de may. de 2015

We leased a 2014 Ford Flex. We saw the vehicle in the showroom and it really piqued our interest even though we thought we wanted an Explorer Limited. Jose was very patient and helpful as we worked through the decision.

Freda O'Banion

31 de may. de 2015

I have a Ford Fusion that the service was due, but no appointment was made. As I got off of work after a long 12 hour shift on a Saturday morning I stopped at the Dealer to get the service done before I got home. I was early before they were even opened for business. When they were opened I was the first customer. I was asked if I had an appointment. My answer was no. This being because of how I worked and my timing does not always coordinate with set appointments. Anyway the Representative was very polite and suggested that the service will be taken care of. I was seated, offered coffee whilst I waited for my vehicle. It was not long before I was told that I was all set and ready to go. Thanks for understanding a very tired worker but at the said time making sure that the vehicle is serviced on time. FORD OF CLERMONT ROCKS. Continue the good work.

Jose Torres

31 de may. de 2015

Everyone I worked with at Ford of Clermont is awesome. From my sales person to the service department. Great people.

Michael Ambrose

30 de may. de 2015

Ford Fiesta. Great service. Staff was terrific no complaintsd

Carlos Berberena

29 de may. de 2015

Took in my Ford Escape for servicing.Did not wait long before service personal took care of me.my car was taken and returned to me in under 45min. Great job keep up the good work. This visit was a good experience

Mable Oquinn

29 de may. de 2015

The service department did an outstanding job. They went above and beyond in assisting me with my car and rental car. Scotty from the service department was very courtious and kept me up to date daily about my car while it was being fixed even. Outstanding service!!!

Denise Thomas

28 de may. de 2015

It was a good experience. Staff were friendly. Very understanding

Janice Morse

28 de may. de 2015

2013 Fiesta Service was Great Especially Michal Hopewall. Had window retinted as part of deal..

Kaitlin Schwartz

28 de may. de 2015

Willie was wonderful yet again this is the second car he has helped us with

Phillip Farrington

28 de may. de 2015

Everything was fine except when the tires were rotated the left rear studs were finger tight at the most.after a few miles of travel they were very loose. I tightened them with one of my wrenches as much as possible and returned to be tightened and all checked. Could have been real bad if I had lost a wheel.

Darlene Pancerella

27 de may. de 2015

Mike Waitzeman was extremely helpful in our selection of our purchase of a 2015 Ford Escape. Also Patrick Conole did his help in pricing. It was a great day at Clermont Ford. any miss spelling does not take away the professional experience. Hopefully service will be as good.good.

Carroll Verwers

27 de may. de 2015

All things were great and also the shuttle service provided!!

Ronald Johnston

26 de may. de 2015

The service Team was prompt and courtious. Special thanks to the Manager of the Body shop for his excellent service and quality performance.

Carlos Milian

25 de may. de 2015

always the best service, I don't go anywhere else. they treat us like family...

Christy Conk

23 de may. de 2015

I was happy with the speed and accuracy of my service. I received an oil change, brake flush, and battery.

Inc Precision Contracting Services

22 de may. de 2015

Helpful and responsive staff Questions answered in a timely matterpaperwork was ready and processed efficiently

Colton Davis

22 de may. de 2015

Purchased a 2015 Ford fusion, staff was excellent, I did all the business with michael hopewell. He was awesome! Very understanding, helped my family and i work out the best deal. I love the car!

streaksf

20 de may. de 2015

Well where do I begin.Starts with Dave at service desk. He goes far beyond to help you, great job Dave!Aaron and Allen my F350 techs, You 2 guys are the best you take great care of my truck and me,Thank you so much. I love my truck and I love to see ours how care, and that would be all of you at Clermont Ford in Clermont FlTHANK YOURic Silveira and Zeus F350

Melanie Simon

19 de may. de 2015

Went in for an oil change - first time done at the dealership. Not greeted when I arrived (had an appointment), but work was done quickly. Would have liked the opportunity to discuss potential issues with the person who actually worked on the vehicle.

Charles Saylors

19 de may. de 2015

Ford of Clermont took very good care with my Transit Connect. It was especially nice to find my first oil change was free. I have fallen in love with my Transit and would recommend it to anyone.

pmg1957

15 de may. de 2015

I have a 2012 Ford Escape to which I purchased at Ford of Clermont and has been service at the same location. I am very pleased with all the personnel I have had contact with and am very pleased with the service you provide for my vehicle. I would recommend this dealership to anyone I know.

Bob Borak

15 de may. de 2015

Dan who is the service technician was polite and professional. He put me into the system while I was able to get home and pick up our other car so we can return and leave the Fusion. When I returned all I had to do was drop off the keys.

Theresa Clark

14 de may. de 2015

Our service was excellent, everyone was friendly and helpful. Jose was knowledgeable and very patient. My husband and I first thought we wanted an A bigger car. Than we decided after looking at a few the Ford Explorer was just what we needed. We were dreading sitting down and going over the financial papers, but again Jose took care of making us comfortable and explained the whole process. Then another surprise happened. We met another sales person who had an amazing computer on top of his desk that showed us NO papers to sign only his desk top.. We love the car and how simple the process went. Thank you, Jose, and Clermont Ford.

Rick H

14 de may. de 2015

I had damage to a fender, bumper, and hood, of our beloved and well maintained Mustang repaired in the body shop. I received professional, friendly, and overall impressive service from Tom Pritchard and his entire staff. The work was absolutely flawless. I could not be happier with the fit, finish, and color matching, and the price and service where spectacular. I cannot say enough good things about the body shop and the customer service there, and I have informed several friends of my positive experience. Since I am a Ford/Lincoln owner/customer, I will definitely visit the dealership when I next buy a car in the fall.Many thanks to Clermont Ford, and to the superior service of Tom Pritchard and his body shop staff - I am a fully satisfied and thankful customer!

Gary Stine

13 de may. de 2015

It was time for our 20,000 mile checkup and oil change and my husband went to Clermont Ford and was greeted as always by a friendly and smiling staff associate who took our Escape in the shop and in just moments it was done and he was on his way. We love the service we've had since our purchase last June and do plan to continue the service at the dealer because we have had such great service and the costs have not been as bad as had been in other service shops we have used in the past. Thanks Clermont Ford!!!

Shelby Brandenburg

12 de may. de 2015

The service at Ford of Clermont is phenomena- always ready and willing to help! I've been coming to Ford of Clermont for two and a half years waiting for my perfect car and Jeff has been patiently helping me out until finally he brought a 2015 Fiesta ST to my attention and I immediately fell in love! I will miss my 2001 GT Mustang that I traded in but change is good. Jeff and Willie helped me out with the sale of the Fiesta and I am so thankful for their assistance, they are an amazing part of the Ford of Clermont team- keep up the great work!

Valued Customer Raney

12 de may. de 2015

MY EXPERIENCE WAS GREAT THE PEOPLE WERE FRIENDLY AND VERY HELPFUL

Aaron Sullivan Sr

10 de may. de 2015

Great service great people and honest! Hard to find this quality anymore thanks again

John OBrien

9 de may. de 2015

I made a phone call to Willie and told him what I needed and he delivered. This makes the twenty car that my family has purchased from this ford dealership!

Kenneth Laws

9 de may. de 2015

The staff was extremely helpful without being pushy. I purchased a new 2014 vehicle. The promotional discounts were very attractive and I was given a fair value for my 13 year old trade in vehicle. Your focus on a single point of contact for continuing service is refreshing. Good job!

Jeremy Richards

7 de may. de 2015

Papa Jim was and vickey was very helpful in getting us in a new car and will be back to see them again for repeat business .Thank you ford team an papa Jim your the man

Gerald Feazel

7 de may. de 2015

The service attendant was great, they serviced my truck and explained what they did .

Sheila Delval

6 de may. de 2015

Had a good experience at the Ford of Clermont I bought the 2015 Edge Titaniumhad a tiny problem at first but everything is resolved happy I picked you to buy my car

Oscar & Sharon A Llamas Jr

6 de may. de 2015

I have to say due to tons of effort by Jose Calvan we finally committed to a new 2015 Ford Explorer! He never lost contact with us by phone & each oil change he would find us to say hello. We came in last Saturday with our old Ford and drove off with a brand new one! We couldn't be happier. There were a lot of little things to take care off and he did it all. We feel spoiled! He took so much time with us from the moment we started talking seriously about possibly purchasing a car to the moment we actually sat in it. He explained all so well including how everything works in the car itself. We now have blue tooth! We are really enjoying this car and the amazing service. I feel like we've made a friend in Jose. He is very humble, honest & pleasant and we will definitely recommend our family & friends to him. For us buying a car is a nerve wrecking experience but Jose made it so smooth that we really did not have to do anything. Thank you very much and please make sure to thank Jose specifically for all he did. We are very happy with our new car!

Valued Customer Asj Enterprises Usa Inc

5 de may. de 2015

Your dealership has improved from when I first came in to purchase a car. The service I had when returning to have an issue fixed on my Mercury Mariner was better than I had expected. Chad got things underway and repaired quick smart. Thanks

James Richardson

5 de may. de 2015

Because we dealt with PaPa Jim & Vicki in the recent past, we wanted to come back to them. They took good care of us then as well as this time. James & Pat Richardson

Niel Fetters

5 de may. de 2015

I wouldnt buy here; however, i will definitely get it serviced here.

Michael Sawyer

5 de may. de 2015

Dave was great. The product he had to work with, the warranty, is lacking.

Y Datta

4 de may. de 2015

Every time i have a problem Ron Simone always takes care of me.

Karen Dennison

4 de may. de 2015

Papa Jim was very helpful, he showed us a large group of cars to choose from. We brought the Ford Fusion that was in the Showroom. Everyone was very nice and Helpful in our car buying experience .

Ronald Milburn

4 de may. de 2015

Purchased a Taurus. Patrick did a great job with assisting our purchase. The finance manager was efficient and pleasant. Overall, a pleasure to deal with the friendly staff.

Jon Baker

4 de may. de 2015

Just had the Butler coating applied. In and out. Good job.

Brian Chabot

3 de may. de 2015

As always the staff and service was excellent. I have never had an issue that was not resolved in a prompt and professional manner.

James Stohlman

29 de abr. de 2015

Was able to get a service appointment on short notice

Unhappy in Central FL

29 de abr. de 2015

I went to search for a new vehicle. Although greeted friendly, the customer service was left a lot to be desired from that point on. After being called pet names the entire visit (that were extremely unprofessional), I also felt bullied into a car that was almost 10000 more than I wanted to spend to begin with. The entire time I was being pushed and pushed to make the purchase. I have never felt more uncomfortable and really wanted to run away. The salesman began irritated when I said that I needed to go home and think about the car before making a purchase like that and confirm that my budget would allow for that. It seemed that just because I am a younger woman that I could be taken advantage of. It was clear with it being the end of the month, the salesman needed to make a sale. I understand it is a business;however, there is a line that sounded be crossed. I will never go back to ford of clermont for any sort of business or repairs. I would never recommend this place to any family or friends.

Jeffrey Welker

28 de abr. de 2015

We purchased a 2014 Edge, everyone was extremely helpful,professional, and courteous. The team worked very hard to supply us with all of our requests.

Richard Sein

28 de abr. de 2015

Experience is always been excellent as well as the professionalism

Anthony Ferrer

28 de abr. de 2015

Great experience. No issues or complaints. Plan on purchasing again from this dealership

William Von Ohlen

24 de abr. de 2015

Purchased a 2015 Ford Focus. Our salesperson was great.

Michael Chadwick

23 de abr. de 2015

I brought truck in for warranty problem and with the computer and oil change. The tech said he saw an error in the software and updated. The problem still exist. I will have to bring in again to fix but live in Winter Park and is a long drive to Clermont.The staff was good.

Robert Keating Jr

22 de abr. de 2015

I thought James Faircloth, our salesman did an excellent job he was courteous and knowledgeable and attentive to our needs for what we wanted on our new car. I thought the dealership was excellent with a large inventory of cars and models to choose from, it was clean and the staff was friendly. James was able to provide us with a fair price for our trade in and made us aware of the incentives available on the car, it was a good buying experience.

B.K.

21 de abr. de 2015

After determining what our needs were, the salesman (Jeff Turner) did his best to make it happen. I have and will continue to refer my clients to your dealership. I have had good experiences with both Jeff and/or Willie. Congratulations... job well done!

Katrina Hamilton

19 de abr. de 2015

The staff was very friendly and so nice . When to Ford of Clermont to purchase a blue festia . Told what I wanted and they and that what I got. No delays no waiting . Very nice people.

James Frazier

15 de abr. de 2015

The sales staff were friendly and knowledgeable. It was a pleasure doing business with Ford of Clermont.

Michael Mccoy

14 de abr. de 2015

Went in with options in mind. Was not really considering a new SE but Josh and Team worked out the details and the numbers to make it happen. Great car.

Daniel Bocker Jr

14 de abr. de 2015

Very good service on my transit. The representative was extremely courteous and my vehicle was serviced quickly.

Thurman Lillard Jr

12 de abr. de 2015

Always a pleasure to purchase a vehicle at Ford of Clermont (5 vehicles).There cannot be enough nice things said about the service that Jim Altizer and Vicki Foerig provide. They truely care about you as a person and makingyou happy. They go above and beyond and provide all their services withintegrity. They make you feel like family.

John Grenot

12 de abr. de 2015

focus sedanservice was great , jim and Vicky did a great job.

Perry Brown

11 de abr. de 2015

It was the best experience that I had at a dealership.I have 5 or 6 new vehicle and the sales man have been all over you.So we went Easter Sunday because we thought dealership would be closed.But to our surprise they were open,Jeff Turner can out to help,we ended out finding the truck my wife and I like.Know we own that truck.I wasn't happy with cleanliness of the truck but Jeff told us to stop by for a cleaning Other than that I will come back when we want to trade,and will tell friends and family of our experience,Thank you Paula Perry Brown ps. I would deal with Jeff again.

Laura Kmetz

11 de abr. de 2015

You guys are great. I always bring my car into Ford of Clermont. Everyone is so nice and helpful;

Edmond Doone

10 de abr. de 2015

I brought my 2014 F150 Limited in for an air-conditioning problem that was intermittent. Intermittent problems are very often difficult to work with. The problem was successfully diagnosed and repaired in short order. The staff was very friendly and efficient. Thank You service department !!! I am very happy I purchased this vehicle from Clermont Ford.

Craig Arsenault

8 de abr. de 2015

2015 Ford Mustang.The service was great and staff was very helpful.

Gerald Moe

8 de abr. de 2015

The experience from start to finish went very easily. The salesman Jose Galvan made it a pleasure to deal with our second purchase from Ford Of Clermont ! We purchased a 2014 F150 crew cad.

Cecil Kirkland

8 de abr. de 2015

every thing was great.,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Pete Shubin

7 de abr. de 2015

I took my Super Duty in to get the GPS fixed. Two trips there & it still wasn't fixed. As soon as I took the truck out the second time the GPS wasn't working. I immediately took it back & asked Scotty, my service writer, to come look. Yeah he was busy, and told me he didn't have time to look at it. But it's not working and I can show you what's wrong! Still to busy for me. I asked to talk to Aaron, the technician, someone said he's in the Service manager, Russell, office. I immediately went over there, got Aaron's attention and he came right out & saw the problem. He said he will get with Ford & call me back. I went back in & spoke to Russel & told him that I never want to deal with Scotty again. He's told me a few times that he doesn't have time for me. And really has a very bad attitude. I do want to thank Aaron and Russell for fixing my GPS. They were very courteous and great to do business with.

Michael Ambrose

7 de abr. de 2015

Saul was great. The Fiesta is just what I wanted. I had a great experience at Clermont Ford.

James Pickering Iii

7 de abr. de 2015

I wished my new Focus to be slightly different, so I had the wheel rims custom painted the same color as the main car. They came out exactly as I wanted. Thanks!

Anthony Snowman

7 de abr. de 2015

Bodyshop was great,Repairs were as promised,Pickup time was as promised.And the price was great

Gregg Parvin

2 de abr. de 2015

honest. courteous. want business.good salesman. modern approach,

James Spencer

2 de abr. de 2015

Everything was great. Mike Hopewell was an excellent salesman and person.i will def recommend you guys to anyone who needs you. My car is my dream car and he and James went above and beyond to get me the exact car I wanted

Anthony Dunn

2 de abr. de 2015

We purchased a new 2015 ford explorer suv. We told the salesman what we were looking for with our budget and credit history. He and his company did the best they could and found us the perfect vehicle. We were looking at expiditions but are very glad we got the Explorer because it fits our daily life.

Richard Ramey

31 de mar. de 2015

2014 Ford Taurus Limited. Standard service and safety check was completed. Enjoy the helpful nature of the entire staff.

Fernando Mercado Santiago

28 de mar. de 2015

Excellent excelente excelente excelente excelente excelente excelente

Shawn Walsh

28 de mar. de 2015

I purchased a 2014 Ford Edge. The services and Staff was great. I don't normally enjoy buying cars from a dealerships because it can be a very long and painful experience; and most sales associates are very pushy and just want the sell you a car and collect a commission without caring about your needs.This time I had a much different experience. My sales associate Michael Waitzman was extremely helpful and made me feel comfortable with my purchase. He listened to my needs and took the time to really care about me as a person/consumer. I will likely return to Ford of Clermont based on my experience with Michael. Ford of Clermont made a smart decision hiring Michael Waitzman.

Jacob Botzman

28 de mar. de 2015

Clermont Ford always seems to do a good job servicing my vehicle. My one criticism of the service department is the lack of a greeting when entering the service area. The employees there, usually three or four always seem to be very busy on their computers. On each visit, I tend to stand by the entry door and wait for someone to approach me. This seems to be the same procedure for most customers. Once greeted, even though I have made an appointment, they seem to not know why I am there. Maybe this is partly my fault, but when I ran my own business, my customers were greeted promptly and made to feel welcome.

Michael Ryan

27 de mar. de 2015

This experience was well performed and all appears to be working well.

Joseph Peworchik

27 de mar. de 2015

All employees that we came in contact with were very courteous and helpful. The work on our car was done in a very timely mannor. They also completed 2 recalls on the car that we were not aware of and corrected a hitch in the clock and did all of the extra work as quick as possible to get us on our way as soon as possible.

Catherine Kwech

26 de mar. de 2015

I already gave my comments to someone who called representing Ford several weeks ago. To reiterate, Jim Altizer and Vicki Foerg are a superior team who helped us find the car we wanted. They are top notch employees of Ford of Clermont, and my husband and I recommend them to everyone looking for a vehicle.

Alan Faber

26 de mar. de 2015

Our Ford Escape was held until the very unusual trouble could be located and fixed. A total of eight days. We were given a Rental Car to use for the entire time and Ford of Clermont never requested that the rental be returned earlier then the eight days. The technician kept trying to recreate the strange instance of not starting and then starting normally after the car was left parked for unwoods of an hour or more.The problem was finally traced to a corroded wire going to the starter which would over heat when the car was being operated and then would cool down after time making it possible to start the car again.Both Chad Root and the mechanic that worked on our Ford Escape are to be complimented on a job very well done. Neither gave up and were both determined to find the root of this very strange behavior. We were not charged one penny for this intense diagnosis, and work, because the car had been brought in for the very same problem once before and everyone thought that the car had been previously repaired with the replacement of other parts. The problem persisted however and started again only days after getting the car back the first time.I would never even think of bringing any of my cars to another Ford Dealership for service, or to purchase another new Ford car or truck. Every time I enter Ford of Clermont, I am treated like royalty and everyone can not do enough for me or my wife. We are made to feel just like being part of an extended Family.Just in case you think that I have any vested interest in either Ford Motor Company, or Ford of Clermont----WELL I DO NOT. I just appreciate the very great service that I have come to expect every time that I enter Ford of Clermont for any reason at all.

Dorothy Dougherty

26 de mar. de 2015

I purchase a 2014 Ford Focus and the salesmen were helpful

Ron K

26 de mar. de 2015

Sales and Service was great, James was a very good no pressure laid back type of salesman...just my type of salesman. The actual paperwork side of things took just under 4 hours though. From the time we shook hands on a deal until the time I left was very long (3 hours 46 min) I think that was a bit long to wait. Other than that, High marks all around!Thank you!

Richard Danser

25 de mar. de 2015

Overall, the service was prompt well done and explained in detail by the technician . I did find some oil on my garage floor the next day but appeared to be residue from oil being drained. Not a big deal.

Robert Navarre

24 de mar. de 2015

I purchased a used vehicle that needed a small amount of body work and I opted for changing the somewhat worn cloth interior to leather. Both items were taken care of thoroughly and beyond my expectations and our Sales Rep (Josh) did a great job of coordinating and following up with me and seeing that the car was available in a timely manner as promised. Could not have been a better sales experience.

William Slifer

23 de mar. de 2015

Purchased a used Ford 150 in 2013, but have had many Ford vehicles in the past and the service department has always been friendly, helpful and excellent!

Tracy Bass

23 de mar. de 2015

we purchased a 2014 ford flex. I am very happy with the car. I have never owned a ford before - I am pleased with the car its features and especially the service from Josh. I would certainly recommend a friend to use ford of Clermont for their next car purchase.

Thomas Berwanger

23 de mar. de 2015

The staff fit me into their busy schedule and gave me fast and efficient service.

Anthony Calabro

20 de mar. de 2015

Ford Focus- Ron was a low keyed salesman that didn't pressure us, but gave us the best service.

Raymond Rathbun

19 de mar. de 2015

No complaints. Our new Edge is a dream. We are satisfied with the service and the staff was very friendly and helpful and not pushy! We have been to Ford of Clermont many times and they have accommodate us.

Harold Felshaw Jr

19 de mar. de 2015

This is the 5th vehicle we have bought from Ford of Clermont. We were greeted by Michael Hopewill who listened to what we were looking for in our new vehicle and was able to find us just the right vehicle. Michael was very knowledgeable about the vehicle and made sure we knew all the features before we left the lot. This time, as in the past, when we arrived at Ford of Clermont we did not feeled pressured by any one and were made to feel like welcome guests.

Charles Saylors

18 de mar. de 2015

I purchased my Transit Connect Titanium from Ford of Clermont and have enjoyed every minute driving it. When the drivers seat side panel broke they were quick and courteous getting the part and repairing my car.

Martin Slavin

17 de mar. de 2015

I still have not recieved a copy of the work that was done

Francis Falatek

16 de mar. de 2015

Timely and efficient. The only negative is that when I walked in the service area I stood there for a minute before the CSR in the back reached out and greeted me. All the while the CSR at the first station right next to me didn't even acknowledge I was standing there.A simple "someone will be right with you" would have made me feel welcome. As it was I felt ignored.After that, everything was fine but I must admit that I felt uncomfortable when I first entered the area.

Matthew Croft

16 de mar. de 2015

Fast and efficient. Scotty is a good service advisor

Arthur Whitten

16 de mar. de 2015

Excellent service and team. Work completed as stated and on time.

William Sermania

16 de mar. de 2015

IT WAS PLEASANT, AND UNHURRIED EVERYONE WAS HELPFUL

Dori Loyd

14 de mar. de 2015

I am leasing a 2014 Ford Focus Titanium. I love my car. I am very pleased with my sales associate, Mike Waitzman. I was treated very well. Mike listened to what I wanted, what budget I had and showed me some options. When I kept changing my mind he adapted and was very flexible. The staff at Ford of Clermont worked hard to make sure I got a great deal and was pleased with my lease. I also continue to have a great relationship with Mike. He continues to answer any of the questions I have about the vehicle and its many bells and whistles. I am very happy with my car and the dealership I lease it from.

Joeseph Minotti

12 de mar. de 2015

I purchased a 2015 mustang GT, the service and the buying process was the best, my salesman was at the top of his game, polite and my interest was his foremost concern for my new purchase.P. S. I LOVE MY FORD

Theresa Ringold

12 de mar. de 2015

Josh was very helpful, and it was a quick transaction. I love that we didn't have to spend hours and hours in the dealership.

Beverly Doucimo

12 de mar. de 2015

Everyone was very courteous and professional . I would definitely recommend Clermont Ford

Kristin Palmer

12 de mar. de 2015

Fast friendly service they even had the service manager go with me on a ride to see exactly what I was talking about

Treniece Baker

10 de mar. de 2015

Even though it was a bummer to have to bring my car back three times with two weeks, I just want to say thankyou for resolving the issues and accommodating me the best that you can with the best affordable price. The staff was helpful and provided alternative transportation for each visit at no cost. I just want to thank Ron Simone for all the help :), he turned a frustrating experience to a pleasant one.

Richard Callahan Jr

10 de mar. de 2015

James Faircloth did a great job and we love the car. No pressure and he worked with us to get the price where it was comfortable.

Victor Dedominicis

10 de mar. de 2015

First time service since purchasing c max. Did not have appt. but was taken in a exceptable time. Any questions about maintenance were answered. If I had to change anything since it was my first time there I would have liked someone to greet me when I pulled in. Waiting area was comfortable and clean.

Ernesto Beltran Mercado

5 de mar. de 2015

The service was great but it could have been faster.

William Sermania

4 de mar. de 2015

Salesman Mike Hopewell was very helpful and pleasant to work with.

Pete Shubin

4 de mar. de 2015

Took my F350 in for an oil change and recall notice. Scotty was very courteous and professional.

Thomas Atkinson

4 de mar. de 2015

I came in for routine maintenance and as soon as I walked in I was cordially greeted. While going through the usual check in my car was taken to the shop and work was started on. I was there shorter than expected and could not be happier with the work that was done and the pleasantness of all the people that work at Ford of Clermont. Keep up the good work and see you again for another routine check up in several months.

Ronald Gray

4 de mar. de 2015

Excellent expcould not of been bettereriencould not have been better. Shopped for a new car and bought it.

Betty Vaughn

4 de mar. de 2015

I bought soa 2015 FOrd Fiesta Avery pretty red.I love it.The service was excellentand staffl also.

Craig Hughes

3 de mar. de 2015

I purchased a 2014 F-150. Your staff was informative and courteous at all times. I would recommend your dealership without hesitation.

Polly Gunther

3 de mar. de 2015

Staff was very helpful - I waited for my car and the service was completed in a timely manner. I was able to set up a rewards account and use my Ford Credit card (both of which were not available at the other Ford dealer I had previously used). I will be back.

Donnie Branch

3 de mar. de 2015

Great attitude toward working a deal. Great finance dept.

Charles Sisley

3 de mar. de 2015

All aspects of our purchase of the 2015 Fiesta was made easy by the sales staff. The car was serviced, detailed and ready for us to take home on arrival.

Matthew Schofield

3 de mar. de 2015

Saul did a great job in working to ensure that the truck was everything I was looking for.More important he didn't pressure me into something that I wasn't looking for. There is nothing worse then a timeshare salesman at a car dealership.

Veronica Wasilewski

2 de mar. de 2015

2013 fiesta. clutch problem. I got used to driving it the way it was. got recall letter months ago and didn't do anything. finally brought it in and it was repaired to my utmost satisfaction. Ron Simone was great explaining the whole procedure, got a loaner car and the work was done in a day. thank you for your great work and people who work for you.

Kenneth Boone

27 de feb. de 2015

The work was done well but the friendliness and professionalism of the service staff leaves a lot to be desired. I own a Lincoln and a ford using both dealers but Lincoln blows them away on how to greet and treat a customer

Paul Visser

27 de feb. de 2015

The service started at my scheduled appointment time and the service staff was very informative and friendly.

Valued Customer Raney

27 de feb. de 2015

Have no problem with FORD of Clermont service dept. they keep me up to date on the process of my truck. Service advisor Scotty does a great job.

Pamela Luebke

27 de feb. de 2015

we are enjoying and looking forward to traveling with it

Anthony Snowman

26 de feb. de 2015

Scotty was great,Had vehicle back with in Hours,New service manager and service writer makes a difference

Evelyn

26 de feb. de 2015

I like nothing less than car shopping so meeting James was great! He was easy to work with, made buying a pleasure.

KH

26 de feb. de 2015

After you buy the car from them they treat you like crap. All the sales guy is worried about is the review your giving him in the survey they send out. Two weeks now that i have this car im not happy with it and wanted to trade it in and get my old car back. I understand that there will be negative equity but i dont see why it cant go onto my other car since you're selling it for cheaper than this car im in now. Ive called a few times to ask some questions and they have been very rude over the phone. It is not like ur losing out on anything. So now im in the process of selling it to another dealership who will work with me and get me into another brand new car. After i signed all the paperwork for the car i bought there the price wasnt the same as they listed on the car. It was over a grand more. Online they showed mustangs starting out at $22,800 but those were nowhere to be found on the lot. Bad advertising. Will never send anyone to this place.