5Grandkids

2 de ene. de 2016

I worked with Ronnie Tyler and had an excellent experience. He was very helpful and I got the car I was looking for at a fair price.

Camilla

29 de dic. de 2015

Horrible experience. I would highly suggest not doing business with Classic Ford or Classic Ford Service Center. I have owned 6 Ford trucks in the past and have always been a loyal Ford customer. Not only has this experience with this dealership been stressful and costly but I will sell this truck asap and will NEVER own a Ford again. This truck has been a problem since day one and how I was treated by Classic Ford and their service department was a nightmare.Buying my truck was a very smooth and easy process with them and was set up to have all of my future oil changes and tire changes done with the dealerships service department. I Bought my F-250 Diesel and was promised by the GM that they had the best diesel specialist in South Carolina and by me doing business with them and their service department meant I would be taken care of. Little did I know, I would be spending most of my year (5 trips with truck in the shop for over a day or more each time) and having to make appointments and dropping my truck off to have constant work done to fix issues with that diesel specialist. I have owned Diesels and know that they can be difficult but the issues I had were with the service department not just the issues with the truck. I was treated by both the service department and then the service manager once I asked for help. I was treated like the least of his problems and was told We do tons of business with tons of diesels and I should take my truck to a different service department since I wasnt happy with the way I was treated. HA- Thats not what I was told when I bought the truck. I had on several occasions to pay out of pocket for a rental car because not only would my truck be in the shop for long unforeseen time periods with no returned phone calls or any status updates on my truck. The last straw was me dropping my truck off at the planned apt time of 9:00am for a checkup on once again something wrong with it and I was supposed to get a call that day to let me know what they had found. 6:00pm no call and when I called them they had no information and would have someone look into this and get back to me(a line I had heard on the regular dealing with them). I finally had to go up there and they had at that time changed the oil and rotated the tire and handed me a bill for $150.00.. I then had to explain that 1st thats not what the truck was up here for and second I have a maintenance plan with Classic and even tho they would try and bill me EVERTIME I went up there, that he must be mistaken.I hope this review helps anyone who has either had a similar experience or if you are looking to purchase a new or used Ford Diesel Truck from Classic Ford...Dont

BobEngineer

5 de dic. de 2015

Contacted Classic Ford online looking for a very specific 2016 Ford Explorer Platinum. Online rep claimed they had one coming in and I scheduled an appointment to see the vehicle.They had one in stock but it was a six passenger and not a seven as my written request for quote specified. After wasting hours of my time sales person claimed they could get the car I wanted within three days if I put down a deposit. I did this and added the terms that new vehicle could not have more than 25 miles as I did not want a dealer demo that might have been abused. I returned in four days and again spent hours only to find that they did NOT have the vehicle and the one they could find had over 400 miles of demo. Again they wasted my time and tried used car sales tactics to sell me a car I did not want. Finally as they could not deliver they refunded my deposit. My suggestion is find another dealer, I purchased my 2016 Ford Explorer Platinum the following weekend and was in and out of the dealership in two hours. I spent over 6 hours at Classic Ford watching Classic bait and switch, and other underhanded dealer tactics.

kjsteitz

20 de oct. de 2015

Filed against : Classic Ford Lincoln of Columbia, Inc177 Greystone Blvd Columbia SC 29210-8002Complaint Description:Money was put down on vehicle and vehicle sold to someone else. Saturday 10/17/2015, I put money down on a vehicle that was coming from another dealership. I was initially told it would be here by 1630 hrs. then I was told the drivers couldn't make it and it would be here Monday. Monday 10/19/15 AM I was told the vehicle was sold Saturday evening. I went to the dealership Tuesday and spoke with the General Manager who was very apologetic and advised they would make things right. I selected another vehicle from their website, again was at another dealership. I was promised it would be here this evening but again 7 hours later the vehicle was not here. Promises have been made and not kept. I have tried to be patient through out the lack of communication between the dealerships, and feel the customer is not in their best interest. This ordeal has been both emotionally and mentally fatiguing as well as physically fatiguing having to sit and wait for hours with no resolution.

Earthamy

20 de oct. de 2015

They patiently explained the work they did on my car which gave me peace of mind and a sense of security in the service performed. They are always friendly and courteous and they really went above and beyond for me! I feel very well taken care of at Classic Ford! Even though a new Ford dealership is being built closet to my home, I will continue to have my car serviced at Classic because I like the folks who work there.

gatruck15

2 de jul. de 2015

Found the truck I've always wanted, but the buying process was horrible. Had to make two trips, sales person (Abercrombie) was not too concern about my satisfaction, and I did not even get a smart key.

AC130

4 de jun. de 2015

I was searching for a car that would be great for my mom and Mr joe assisted with that in finding a reasonable car and after driving it around and seeing how well it handled not only was i myself satisfyed with the selection but my mom was and Joe acted as he was part of the family and understood what and how we felt in finding a car i feel glad knowing that we had car was found for her and would highly recomend any of my friends to go purchase a new car from the Classic Ford Dealership.'thanks for all your hard wordv/r Mr Croft

Swartzie

30 de may. de 2015

I live near Charleston, SC and was looking at potentially buying a 2015 Lincoln MKZ Hybrid. The Lincoln dealerships closer to where I live did not have vehicles with the packages and features I was looking for, so I expanded my search and Classic Lincoln of Columbia had several vehicles I was interested in. I have only ever driven trucks (F-150 and Ranger) and SUVs (Edge, Escape, and Explorer), so I wasn't sure I would like having a sedan for my permanent ride, which would make the test drive critical in my decision-making.I initially dealt with Hope Carter, the Internet Business Development Manager, and she was extremely helpful in providing me enough information to make the decision to travel up to Columbia to look at the vehicles. When I arrived at the dealership, which is very modern-looking and well-maintained, I was introduced to Mack Spain, who is the Lincoln Brand Manager. Mack answered all of my questions and arranged for the all-important test drive. The vehicle was amazing and I was sold. Mack and I were able to quickly reach agreement on the terms of the deal and he took me to see Jamal Bailey to complete the paperwork. Jamal was very friendly and well-organized, so that part of the process was very fast and efficient.By the time I was done filling out the paperwork with Jamal, Mack had already gotten the vehicle detailed and ready for delivery. Mack walked me through more features on the vehicle, including the Parking Assist feature. Once I was comfortable with everything and all my questions had been answered, I was on my way back to the Charleston area for a long, enjoyable ride in my new 2015 Lincoln MKZ Hybrid.

Ron

25 de may. de 2015

Dontrell was polite and courteous. He knew a lot about the car business. He took the time to explain the operation of the truck. He explained the process of buying the truck where I was less anxious. Other employees at the dealership were very friendly and helpful.

Michele S.

18 de may. de 2015

Thank you Dontrell for going out of your way to get me what I wanted. I told you my budget, my limit on payments and I left with a great car, payments where I asked them to be and all within my budget!! That means a lot to us and we will come back once you fine me a cute convertable I can afford. Wink, Wink!

Rom325

16 de may. de 2015

I like the service that I received from both Dontrell and others, They saw that I wanted the car and made sure that I was not going to leave without it. I like that and I would and plan to purchase another vehicle in the near future and I will go to Classic Ford First!

sparkey

16 de may. de 2015

I was trying to purchase a new Ford Explorer for over 40K and was talking to Keenan Williams who needed to check with J.J. McLaughlin on everything. I gave them a specific list of options I wanted and they kept sending me lesser vehicles. When I told them I didn't want a lesser vehicle they wouldn't even return my calls! Left messages for J.J. McLaughlin, the sales manager, I think, to return my calls to buy a new vehicle and he NEVER called me back! WOW, how can such a company stay in business? They wasted days of my time to no avail!

bigsnake

12 de may. de 2015

Not much on a lot of words but wanted to say Rico was proficient , friendly and professional.The dealership was clean and beautiful and it was set up to provide the customer an excellent view of the different model cars.I would highly recommend anyone seeking a Ford product to visit and while there say hello to the boss, Buck. who took the time to visit with my wife and I.Rico made the whole process as short and to the point as need be with no unnecessary sales pitch.

dfamily

7 de may. de 2015

Joseph was great! He didn't pressure us. We were able to take our time! Made us feel like we were his most important customer!

iam4given

5 de may. de 2015

Mr Dontrrell is a very kind and efficient young man. He answered all our questions and went a long way to help us find our truck.

herby

2 de may. de 2015

she was wonderful to deal with. I have purchased many cars and many of them were fords. I was so impressed with her and would rate her as the best. she listened to me and was able to please me with her knowledge,personality and overall excellent service.

dmnomr

1 de may. de 2015

As of the end of April, I brought a new ford vehicle. I didn't plan on to buy at that moment because I were linking at other dealership within the area. Toyota and Kia. Somehow I ended up buying the ford. Not a bad buy. The salesperson Courtland was very polite, mindful and respectful on the details about the vehicle I wanted.

bpmbud

28 de abr. de 2015

Yesterday I got the pleasure of dealing with this entire staff while purchasing a vehicle and it was definitely an experience I would recommend to anyone looking for a car.I was greeted quickly, courteously, and professionally by Dontrell and he was able to help inform me in regards to any inquiries or questions I had regarding the vehicle I had checked out prior to arriving. After a quick test drive we began the process that is normally daunting and time consuming but with these guys, it flew by.Kelly in finance was very personable and easy to deal with and presented many options to make sure I was well taken care of. Once we had all that in, Dontrell was even nice enough to go the extra mile and help drive my old car back to my house.It was a great experience and i'd recommend it to everyone.

Elias F.

23 de abr. de 2015

I bought a new car from here, dealing with Nicole and Jamal, the finance manager. Both were great. Like any car dealership things go pretty fast and they're trying their hardest to sell you a car. However, Nicole was great about slowing down and explaining everything I asked. She helped me get a great deal on my car and wasn't overly pushy and definitely not rude, extremely nice. She walked us around the entire lot to find all the models in stock I was looking for. Jamal was great as well, very quick and up front about the financing process and the numbers involved. Would go to them again.

storres71

23 de abr. de 2015

Raymond Jenkins has been my salesman for the past three cars that I have purchased. He has been very helpful to my wife and I. He answered all our questions and concerns. I highly recommend Classic Ford and Raymond Jenkins, he's an outstanding guy to work with. Jamal the finance guy was also helpful.

susan1345

23 de abr. de 2015

I actually had a little trouble at first. I submitted an on-line application last week and received 2 e-mails and then left several messages, talked to a couple different people, whom I won't mention because I don't want to get them in trouble. Monday Morning, I called back frustrated because I wanted information and someone was looking out for me because I made contact with Buck, and then Nicole Rountree called and it was smooth sailing from there. I found out enough to know I wasn't wasting my time by coming from out of town, it was very pleasureable at the dealership and went home with my the vehicle I wanted all in the same evening. My financial and trade situation was not very easy. The experience ended with Kelly, who also explained everything in detail and was very friendly and professional. Nicole did not pressure me at all and was extremely knowledgeable, friendly, and professional.

kathy

21 de abr. de 2015

Wonderful people to deal with. I would recommend anyone to go to this dealership. Danielle ans Kelly ans there manager really helped us to get the truck we wanted and met our needs.

Daniel

17 de abr. de 2015

I am very happy with the service that Raymond gave us. From the first time we had shown up, Raymond has been there for us and showing that he cared about helping us find the perfect car and at an amazing price. He treated us like he have known us for years. Perfect car, perfect price, happy customers. I will recommend people to Classic Ford of Columbia. Raymond Jenkins is excellent in what helping find the car for you and at the price you want.

Sidowhite

17 de abr. de 2015

Nicole Roundtree is knowledgeable and very patient. She and Kevin Hand are very helpful and attentive to the special needs of their handicapped customers. I would not take on the challenge of adapting the Transit without their commitment to assist me after the sale. It is reassuring to have Ford behind the effort to covert the Transit for me to drive from my wheelchair. Thanks.

The Jordans

16 de abr. de 2015

It was a great experience purchasing our new vehicle from your dealership. Nicole Roundtree never pushed us or asked us if we were ready to sit down and talk about the purchase of any vehicle. She gave us all the information that we requested and gave us ample time to look at it at home. We called her to make appointments to talk to her about the vehicle. We were never pushed into anything. She is a knowledgeable salesperson and we could see that she enjoyed what she is doing. Kudos to Classic Ford Lincoln for hiring her.

Crick66

8 de abr. de 2015

My guy, Courtland, met me on the lot and was so helpful. He was not pushy at all; only helpful with information and guidance. What I appreciated most was that, when I told him what I was looking for and my price range, he did not come back with something several thousand dollars out of my budget. This was a new experience for me and something I appreciated immensely! I took the car home for the night and Courtland texted me to see if I was I having fun with the car; did I had any questions or information I needed. Once my purchase was finalized he stayed in contact with me to make sure that I was happy with my purchase. You just don't see that kind of service or attitude today - so refreshing!

Chuck

6 de abr. de 2015

We were very impressed with our truck buying experience. Since we ordered our truck, the whole team worked together to get it ordered with the packages and options just the way we wanted. Since this was Kendra's first order, she did research and reached out to her team to verify. We also were impressed with the truck when it arrived. Since we are big Ford fans, we will continue to do business with Classic Ford.

buycar, harris123

6 de abr. de 2015

Our sales person was Nicole and she knew the vehicles. She answered all our questions and was very detailed, pleasant and courteous. She also listened to what we wanted and worked with us until we were satisfied. We really feel that we have made a wise investment and have purchased our dream car.

busch family

4 de abr. de 2015

First time new vehicle purchase and first dealership purchase. From beginning to end the process was professional and customer focused. They work together as a team and help each other. Dontrell was friendly, relaxed and patient with us. He also helped me make an educated decision by exploring options with me. That way when we decided i was confident and felt we had a great deal.

justhappy

3 de abr. de 2015

had the vehicle and the price I wanted. Kelly was wonderful to work with, understanding mysituation. Everyone involved was pleasant to work with, answer questions, etc.

dixonf150

1 de abr. de 2015

Tessie was wonderful! She was helpful and took the time to help us with our new purchase. The whole experience was outstanding and customer service was excellent! Will be back soon for our next vehicle.

zeien1

31 de mar. de 2015

Nicole was awesome, she was very helpful and knowledgeable about the vehicles. After changing our mind several times she finally got us the explorer I have always wanted. She was very patient with us and our granddaughter, it was actually a very nice day! Thanks Nicole

Jeff

31 de mar. de 2015

This was by far the best car buying experience I have been a part of. The knowledge, customer service and price are outstanding. I will be a customer for life.

randyw

30 de mar. de 2015

Where do I begin. I began working with the Internet staff a week Ago about an 05 f250. I live in charleston and was trying take care of most of the dealing over the Internet and phone. We agreed to a price and I went out on a limb (stupid me), I even did the credit app and got everything approved over The phone so all I had to do was come drive it and pick it up. When we got there, I didn't work with anybody I had worked with through the "Internet Sales team" which was actually better because the young man was very nice and wanted to help. I went to drive the truck and it looked good but it mechanically was a total wreck. Engine/transmission issues, alignment issues, starting issues and extremely underpowered. The dealership assured it was going to go through service before i arrived ,which they obviously didn't drive it. After sitting in the dealership waiting for management to finally show up. I thought it was looking up when they offered for me to look at a comparable vehicle That would fit. Low and behold they tried to get me out of my price range And pay more, and when I said no that was it. Beware of this dealership, the sales people are nice and good to work with, but anything above their level are a just theives. In summary I drove 2 hours and spent 3 hours at a dealership with shady management for nothing except a bump in my credit and a spent tank of gas. Do not shop here, save yourself.

secvol

29 de mar. de 2015

I went in with a price in mind and let them know. I got a car a enjoy and was in and out in just over 2 hours. It was the fastest car purchase I have ever made.

Woolb1

23 de mar. de 2015

Ms. Kendra and Ms. Kelly were most helpful the ought the whole process. Kendra provided all around great customer service with the best attitude. Kelly provided me with excellent advice with my first time car buy. I would highly recommend these ladies!

bryanb426

21 de mar. de 2015

As someone who does not enjoy the car buying experience - I would definitely go back. Everyone was very nice and professional, we were able to come to an agreement very quickly and (my wife and I were in a hurry) the transaction very quick.Mack is great to work with and I would highly recommend him.

lowta27

18 de mar. de 2015

I just want to take a minute to say how truly impressed I was with the staff at Classic Ford. I drove up from Elloree after work, not arriving until after 7pm. We started looking at cars, and Raymond Jenkins introduced himself and asked how he could help. After several cars, a test drive, and much thought, I decided on a Lincoln MKZ. It kept getting later, and as the dealership closed at 8pm, I was sure I was going to be asked to come back the next day. Not so! Not only did Raymond stay, but Kelly in finance did as well! It was WELL after midnight when we finished, but I left in my new MKZ! Couldn't have been more pleased with the experience, and I will definitely keep my business here!Thank you all again!

LALA

17 de mar. de 2015

Overall I had and enjoyable experience. Rico was very nice and did his absolute best to accommodate my needs. Every one at the dealership was very pleasant and had did their best to make my overall experience a pleasant one. I would recommend this dealership to any family or friends looking to buy a car. Ford Cars are the BEST!!!!

kastlera

11 de mar. de 2015

I expected the normal stuff I have had at other dealerships. This place was great! The salesperson (Nasser) was very helpful and spent a lot of time making sure the significant other understood all the features of the vehicle. When there was a small problem (battery) they immediately replaced it.Jennifer was our internet sales person, who managed to get us to a price we liked, Nasser was the sales person who made sure we had everything we needed.The only thing I do not like is that this review site mandates contact information (email address) to post a review.

yellowstang

5 de mar. de 2015

we came all the way to columbia from greenville to get a beautiful yellow mustang we seen on their website. everybody made us feel welcome and like family, especially our salesman david bush. he made everything go smoothly and effortlessly! thank you david. i'm really enjoying my new yellow mustang! would definately recommend classic ford of columbia!

nanaphil

1 de mar. de 2015

Rico was an excellent salesperson. We were very pleased to have him as our salesaman. He had such a great personality and knowledge of the Lincoln. He also exhibited care and concern for us as his customers. Overall, the friendliness of Classic Ford employees was top notch. The rating of how much the reputation of Classic Ford's SERVICE DEPARTMENT influenced our decision was "not at all" is b/c we have had no dealings with that dept. and did not research the service that the dept provided before we came to Clasic Ford. We are sure that is is certain to be excellent, however.

Nehdar

1 de mar. de 2015

My overall experience surpassed my expectations. Nicole was extremely professional, friendly and non-assuming. She took her time and answered all my questions and explained all the features of the car without pressuring me. For me, it was like "buying from a trusted friend". I would recommend anyone to go to Classic Ford and ask for Nicole, they don't come much better than her!

Ken Godbold

28 de feb. de 2015

Just that. Excellent service. We did encounter one problem when they tried to accommodate the option to add a spare tire (and rim) to the purchase. They ordered one and it will be in next week.

Shirley

27 de feb. de 2015

Well worth the trip from Sumter. We got outstanding service from start to finish. everyone was friendly, caring and over the top on helping. Courtland and the sales staff is the best you will ever find. Courtland stayed with us in the rain and cold while looking at many vehicles. His main focus was on pleasing us, the customer. The finance officer was focused and had us out the door and hitting the gong in a short time. Can't say enough great things about the employees and the dealership in general.

Sharon R

25 de feb. de 2015

Everyone at Classic Ford are good people. They made us feel so welcome. Ms. Kendra is a awesome sales associate. She answered all my questions. She was very patient in showing me how to operate all the bells and whistles. She stayed with us while we were waiting to finalize the deal. I was one happy person when I left there. I would recommend them to anyone. Thank you Classic Ford.

CARMENCLINDER

20 de feb. de 2015

A VERY GOOD EXPERIENCE. THE SALESPERSON GAVE QUOTE ME THE PRICE FOR MY TRADE IN AND I QUOTED MY PRICE AND WE MADE A SALE.

BigCountry

19 de feb. de 2015

From the smiling employees to the very polite and jubilant finance lady, they made the car buying experience uncommonly pleasurable. The only thing to note with the dealership was the lack of parking. HOWEVER!!, The financial institutions they work with, TERRIBLE! The financial institutions they work with (PNC, specifically) will sell your information and you have to call and "opt out" of having them do this. In this day and era, that type of practice is 100% unacceptable, and they should cut all ties with PNC for such an unforgivable business practice. FOR YOUR SAFETY, make sure they do not send your financial information to PNC.

kylehd65

18 de feb. de 2015

This group was so professional they worked with me and got me in the brand new truck that I wanted. They are great and very personal and friendly with all customers!

Rey_Rivera

17 de feb. de 2015

Excellent experience. Good customer service, Nicole made sure my every need was taken care of. Simply put, I will purchase again from Classic Ford... and Nicole will be my sales agent.

jwelch91

15 de feb. de 2015

The staff at Classic Ford of Columbia were very friendly and helpful. We were able to come to a reasonable agreement regarding the vehicle I purchased, and they managed to send me home with a smile on my face.

bamafan22941

15 de feb. de 2015

I was interested in a for escape since i had test drove one a few days earlier at a previous dealership. They couldn't pull through on there deal so i went to a few other dealerships to see the numbers i could get since i know i was upside down on my car. Everyone told me well over 600 for a payment and that was way out the ball park. I pulled into your dealership to see what you had in stock. Tessie Sigman meet me just as I closed the door to my car which you don't see much at dealerships. I explained to her that ik i was upside down on my trade and ik it's gonna be hard to get me into an suv. I told her I was interested in an escape and a 14 model if possible. We found one that fit my needs and was perfect for me. She then went and got the keys and we took a test drive. We got back and it took a while to run the numbers and get the paperwork done but that's normal when buying a car. They then asked me to come back to the finance office to explain the numbers. They were able to work a better deal than I was expecting with my negative equity. They were able to get my payment way lower than expected and then had to add the gap and extended warranty and it was still less than my max payment I was wanting to pay. Tessie Sigman was the best sales person I have ever dealt with and was very honest and kept me up to date on everything that was going on. Yale did a great job and I will come back when I'm in the market for another car and I will also recommend your dealership to my friends, family and anyone else I know who is interested in buying a car.

Mbailey

13 de feb. de 2015

I have purchased may cars in my life, and I have never had an experience like the one I had today. What a great experience!

MBayne2

13 de feb. de 2015

Once we met Nicole, our experiance could not have been any better. Nicole knows her stuff when it comes to Lincoln. She is very laid back, informative and never pushy. Once we met the other staff we felt like we were home. We thank everyone at Classic Ford for helping us find the right Lincoln at the right price but most of all, making us feel like Family instead of a customer.

ccleckley

12 de feb. de 2015

On a scale 1 - 10 my experience with Classic Ford of Columbia was 100! Everyone there are so amazing, friendly, helpful, persistent and honest. I'm very thankful that I was able to purchase my first car in my name at 22 years old. I would recommend everyone to come here and experience the same experience I had. Thanks everyone for welcoming me with open arms!

DK

12 de feb. de 2015

I had not been to Classic Ford previously. Met with Mr. Rico Gibson and worked with him to get the car I needed. He was great to work with, which says a lot because I have dealt with my fair share of non-so-qualified sales people. As result, I left as very happy buyer.

TCAle

9 de feb. de 2015

Nicole Rountree is an excellent sales person. She is very friendly and easy to work with. Kelly also worked hard to get the numbers where I needed them to be. Over all it was a pleasant purchase experience.

J McD

9 de feb. de 2015

Just purchased a 2015 Ford F250 platinum from classic. Kendra was my sales person. Fantastic experience. Hasslefree, knowledgeable and friendly, fair price, perfect truck. Finance manager Jamall? Was fantastic, as well. Fast again, no hassle. Overall excellent experience. I'd recommend classic to anyone who wants to get in, get a good deal and get out. Wonderful.

sweetstreet

1 de feb. de 2015

I have been looking for a small truck for my daughter for over 6 months. Classic had several listed on their website. Stopped in to look at them, test drove one and purchased that day. Raymond was great and so was everyone I dealt with. I purchased my first Mustang from them years ago and glad I came back!

TMill

26 de ene. de 2015

Unfortunately I caught these guys on a Sunday at the end of a crazy sales week! Originally I went in just trying to figure out some estimates. After some tense moments and team work I walked out with the Truck and price that I wanted. This crew went above and beyond to make this happen. And I cant thank them enough; Classic Ford Lincoln will forever be my one stop shop!

bobbleblue20

23 de ene. de 2015

We worked with Mr. Raymond Jenkins. He was wonderful. We told him what we wanted and how much we had to spend. He got us exactly what we wanted. It was a pleasure working with him and will be recommending him to other people

Tbeaty

22 de ene. de 2015

I was just looking around at what options I had. I did not have the title for my car with me. Tessie Sigman made me feel so comfortable and gave me an offer I could not turn down! Thanks

hjeffries11

18 de ene. de 2015

I have never been to a car dealership where they are so willing to do whatever it takes to make the customer happy! There was no pressure, they gave us a phenomenal deal on the trade in and the car we purchased, and it was clear that our salesman was committed to do whatever it took to make sure we were satisfied. We will definitely be back in the future when it's time to purchase another vehicle.

Harmon

16 de ene. de 2015

I would highly recommend David Bush at Classic Ford when buying your next vehicle. They make buying a car easy. I don't think any other dealership could of given us a better deal.

Chelsea

10 de ene. de 2015

This was my first time shopping for a car, out of all the car dealership I had visit before, Classic Ford of Columbia made me feel the most comfortable. Everyone was so friendly from the time my family and I first walk through the doors to the time me left off the car lot with a my new car. I enjoyed working with Mr. Raymond he made my first car buying experience a great one! He made the process go by so smooth and kept my mom and I laughing the entire time. He is very professional and and all around nice guy. If you are shopping for a new or use car, I highly recommend that you stop by Classic Ford of Columbia and ask for Raymond Jenkins.

Saraham90

7 de ene. de 2015

A very big thank you to Raymond Jenkins, William Doggett and the team at Classic Ford Lincoln for delivering 5 Star customer service and making my car buying experience fast, friendly, and affordable. I will definitely recommend this dealership and am extremely satisfied with the service and the car I received! Thank you!

ajparker

3 de ene. de 2015

I was very impressed with my dealer Rico, he made this the most pleasurable experience I have ever had in buying a car, he listened to my concerns and I was able to get the car I wanted. Thank you so much and keep up the good work.

laquile

27 de dic. de 2014

The team actually made me feel like a person and not a number. They greeted me and treated me with respect. They found deals that no one else could. The team was very nice and professional. Love the experienced

Chase

22 de dic. de 2014

Truly enjoyed working with Nicole Rountree and I would not hesitate buying another truck or car from her in the future. She was upfront, patient, listened to my concerns and was eager to go to work for me. She also followed up with me after my initial visit in a timely manner and her BEST QUALITY was that she was NOT pushy at any time of the deal. No complaints. Also would like to thank Tessie Sigman who helped me out when I came by to have my truck appraised. She was very cordial, polite and seemed genuinely interested in learning more about me which in sales is everything. She as well as followed up with me by email and phone. I finished the process with Nicole since she was my initial contact. No complaints w/ Tessie.

bripp44

22 de dic. de 2014

Arturo was very helpful and made me feel very comfortable buying the car. We had to order from one of your sister companies and made things very easy on me. Looking forward to it's arrival!

Shadomoon

18 de dic. de 2014

I had a major ($2000) drive train malfunction within a few weeks of purchasing a used vehicle- an issue that should have been noticed and corrected prior to sale. Tried my best to get assistance from dealership. Not only got the big brush off ("As is" means "As Is"), was publicly insulted by them suggesting my driving skills were at fault. Had they followed up or had any ongoing service, it could have been a minor inconvenience. Instead it shows a pattern of poor after-service and sneaky, disreputable service. I was incredibly disappointed.

Margarita Ortiz

15 de dic. de 2014

Amazing experience. Love my 2015 Mustang. It was my birthday and after checking in 3 different dealerships, I ended up in Classic Ford. They made my Birthday wish come true. Thank you.

mdr4usc

10 de dic. de 2014

The folks at Classic Ford were awesome to work with. I had very little time to look at the car. They worked with me and my crazy schedule. They called me to relay information instead of me sitting and waiting so that I could get back to work. I am happy to say this is the 3rd car that I have purchased from Classic Ford, and I plan to go back again!

jeanridley

7 de dic. de 2014

Bought the new Fiesta in the green envy for my daughter! Finding that color was the key as no local dealers had it. I settled the price entirely through their online website with JJ McLaughlin as I don't live in Columbia! When we arrived, they immediately let us take a test drive of the car before we started any paperwork. My daughter is overjoyed!

Ceotis

5 de dic. de 2014

I was in the market for a newer vehicle and I had been talking to other dealerships and checking online what was in their inventory. I ran across an unexpected value on Classic Fords website. It was what I was looking for and they worked with me to meet my budget requirement. Ronnie was my salesperson and he was very helpful and courteous and was not forceful in helping m=us decide what and where to buy our vehicle.

jdavis91

22 de nov. de 2014

My experience at Classic Ford was great! I was blessed with a great team of people who really cared and worked very hard to help me purchase my car.

sheribarker

18 de nov. de 2014

My husband and I purchased a Lincoln MKC for our daughter Savannah. It is a Christmas present, Graduation present, and the last car that we will buy her! We wanted to make sure that she had a dependable car to leave home with and that the car would last thru college and she would still have a dependable car to start "her life" with. Rico and Nicole were great to deal with. They knew a lot of technical info about the SUV they sold us. They answered every question. We traded a vehicle and felt like we got what the Van was worth in trade in. Kelly was also very nice and knowledgeable. Haven't has to try the SERVICE side yet but the SALES side is great.

joshrowell1984

9 de nov. de 2014

My wife and I were pleased overall with our Classic Ford experience. We got a very good deal on a truck, and Raymond was very helpful. I also enjoyed the fact that the test drive included more than a quick zip down the interstate. Only downside was the time it took to get everything done, which was over 3 hours.

jrnr44

31 de oct. de 2014

I purchased a Ford Mustang GT from the dealership. After a few days driving the car I found 3 minor issues. The Sales manager Brian Pinckney had me bring it in for the repairs. Being that I was from out of town he gave me a loaner vehicle to go get some lunch and tour the town. I appreciate that so much and would recommend this dealership to anyone. Very positive experience. Jay

Irmack916

30 de oct. de 2014

It was a pleasant experience,although tiring, buying my car. I am happy with the car that I purchased. Missy was very helpful and Kelly was extremely helpful!However, one thing I was not pleased with was the request for my brother-in-law's last 4 of his SSN number. I received a call from your dealership for this number. I called my brother-in-law to get it and he got very upset with me.. He had checked with HQ to make sure things were ok and found out it had been cleared the day before. He said they have his SSN at HQ and he was not about to give it to us/me for any use. He had a couple of friends who had car deals that they supposedly sponsored but they hadn't. He was not about to get into that situation as his friends had experienced.

boomer1027

18 de oct. de 2014

I am very impressed with Classic Ford. The whole process of purchasing my new vehicle was very pleasant, starting with sales through management and finance everything is first class. I am very impressed with their efforts and professional services in making the car buying experience easy.It was definitely a team effort and I thank you.

MHavekost

17 de oct. de 2014

I normally dread the process of buying a car because of the usual high-pressure sales people. I did my homework ahead of time and knew what I wanted to buy and which features were most important to me. There was no stress working Rico Gibson. He was very knowledgeable about the cars and listened to what I wanted. He was also was very accommodating with respect to my time and giving assistance. It was such a nice experience, I purchased the perfect car the first day I started looking. Everyone I encountered was very friendly. Thank you!

tim.wilke.71

14 de oct. de 2014

I received a flyer offering financing to re-establish my credit and looked into classic ford. I went to the website and quickly located a peowned vehicle. Unfortunately the initial vehicle I saw was no longer available but I quickly found another within my budget. The general sales manager sales associate and sales manager along with the financial advisor all worked together to get the vehicle to a price I was comfortable with. I decided not to purchase the vehicle at that time although the interest-rate and a vehicle so was hard to pass up. A week later I phone myself back at the dealership purchasing another vehicle at the same interest rate originally approved for which was well below anything I had been approved for in the past even with good credit. I honestly have to say the experience here was a welcome compared to the many other dealerships that I have visited in the past. I can seriously recommend anyone interested in purchasing a vehicle new or used needs to reach out to them as they have many associated dealerships providing you with various makes and models.

Mark Hundley

14 de oct. de 2014

I was interested in upgrading to a larger truck with more towing capacity. I told the salesman, Andrew Lockhart, what I was interested in and he showed me all of the trucks that meet my needs. He was very knowledgeable about vehicle options and inventory. I've only had to purchase five new automobiles and I have to say this was the best experience I have had at a dealership. I was extremely pleased with the staffs patience in getting me the vehicle I wanted. I made a great deal when I purchased my 2007 Ford Ranger at this dealership. The service staff always treated me fairly and went above and beyond to insure my satisfaction. They even told me that service work wasn't due yet when I requested it! As a returning customer I got an incredible deal on my 2013 F-150 4X4 extended cab. I plan on coming back for my next vehicle purchase.Mr. Mark L. Hundley

jcam2938

13 de oct. de 2014

Nicole was very knowledgeable about the truck I was interested in (Ford F150 FX4) and she was highly professional and courteous. Great sales associate! My experience with her is the reason behind my ratings. She's awesome and I would recommend her to anyone looking to buy a Ford truck. Thanks Nicole!

catsavage1222

10 de oct. de 2014

I had an amazing experience at Classic Ford this week, I have been looking for a new ride for quite a while; so it was great to have such a wonderful time. Harrison Kyle and his co-workers were absolutely fantastic, I really had no negative part in my short time at this company, it was all done so well. The employees really worked as a team and helped my purchase go smoothly and quickly. I have already started telling my friends and family to go to Classic Ford. Thanks so much.Catherine Savage

daaeja0826

26 de sep. de 2014

This was a very good business transaction. The price was excellent and products offered along with the sale added overall value. My sales associate, Paige Wall, was especially knowledgeable about the features of my Explorer Sport. Upon delivery she helped us set up the various functions and help us understand the features. We ordered additional items from the parts department to accessorize our vehicle, they were very helpful and offered some insights into additional item to complement our selections. Paige showed us the Service Department which looked very clean and professional, the service writers were especially pleasant. I look forward to bringing my Sport back for it's service. Overall I would recommend this dealership to anyone considering a new car.

kwbrolltide

26 de sep. de 2014

Overall, I got what I wanted in the deal, so I can't complain. Rico was a likeable guy and good salesman. Kelly was also nice to work with as she is a straight shooter.Selling tip: He should've hidden his surprise better when I asked him to put something in writing because he was visually taken off his guard.Some of the tactics were pretty funny, but as I said, I knew what I was getting into. The whole "accidentally" dialing the *correct* extension, so I could hear what they were saying about my trade-in value was well-played. Good experience and I would recommend them.

amandapack

14 de sep. de 2014

I bought my 2013 Ford Edge here and I was very happy with the experience. Nikia was very helpful, friendly and knowledgable. She and the sales managers were flexible and helped me get my dream car affordably. I would recommend this dealership to my friends and/or family.

sfcrem2

13 de sep. de 2014

I would like to say I was very impressed with my overall experience at Classic Ford Lincoln of Columbia. I worked with Raymond Jenkins on the purchase of my 2009 F150. He was extremely knowledgeable with the vehicle and was able to answer all of my questions. I would definitely recommend Raymond to anyone that was looking to purchase a vehicle. Again, I am very pleased with my experience.

rosa Lopez

9 de sep. de 2014

Good salesperson always paying attention to the costumer motivated and always positive , always respectful with a smile .. We can say that we had a good experience purchasing our new vehicle thank mr rico

tc2t2

5 de sep. de 2014

Purchased a new truck using USAA buying service. The dealership was amazing to work with, one of the best car buying experiences we've had. We purchased the truck while one buyer was out of state and the other was there in person. Thought that might be an issue, but they didn't blink an eye! They worked with the "in person" buyer while the "out of state" person was on the phone. Then they sent paperwork overnight for signatures. If you are in the market for a new vehicle, you have to check out this place. The "in person" buyer drove 100 miles just to buy from Classic Ford of Columbia and we'd do it again!

robgreene007

3 de sep. de 2014

I recently bought a 2014 Ford F150 from Mack Spain. Mack was a professional the whole way through. He followed through with what he said he would. He never pressured me one way or the other, just offered me what I asked for. I would highly recommend buying a vehicle from him. I have had the pleasure of working with Dean in the service department. He is very pleasant, straight-forward, and willing to help. Overall the dealership has great people working for them. As we all know, You are only as good as the people who represent you. Great Job Classic Ford of Columbia!!!!!!

0ddly3nough

2 de sep. de 2014

No headaches at Classic Ford Lincoln. Nicole Rountree and Ronnie Tyler are excellent salespeople, and they made me feel right at home. Kelly O'Neill made the financial aspect a breeze. A great, hassle free car buying experience.

nldiggs99

1 de sep. de 2014

We used to buy all Chevy vehicles. Never again. Ford treated us so well that ou want to go back in there to just say hello. NO ONE, and I mean NO One could get us out of our 2012 Impala, but Classic Ford did. I was amazed on the trade in value, very fair, Chevy low balled us and just didn't want to work with us. Love our salesman, he is wonderful and showed me everything around the store, etc. Taught me how to use features in my new car,etc. Superb Customer Service.

Wolfhusky

29 de ago. de 2014

This Dealership's Sales People want to be sure that the customer is pleased with the vehicle and with the overall process. That's their bottom line, Customer Satisfaction. Great People.

bcoup

29 de ago. de 2014

I went to Classic to see if I could make a good deal on a new Escape. John Benjamin, Jr. talked with me to determine just what I needed and found just the right model. It is a great car with what I wanted without the bells and whistles I didn't want. I would have no hesitation in recommending Classic Ford Lincoln to people looking for a car. They can be justly pround of their dealership.

wesley.dunagan.1

27 de ago. de 2014

Overall very good experience. Page Wall is a very pleasant saleslady to work with and very personable. She knows her cars and what they have to offer. Jamal in finance is also very good to work with. -- Our only negative was dealing with Justin Green---he almost cost you the sale. He was a complete Jerk. --Page saved the deal.

cmo4444

24 de ago. de 2014

I will recommend that anyone I here of considering a Ford goes and talks to Raymond at Classic Ford. Raymond found the truck I was looking for and made sure I got what I wanted. Jamal worked very hard to find me the best interest rate, this was a hard chore considering my credit rating but he made it happen. Eilena was extremely helpful with the sync system and customer service. Everyone was great to work with. Thank You

Debra Suwala

24 de ago. de 2014

By far the fastest, easiest dealer to buy from. I would recommend that everyone visit Classic Lincoln Ford when considering purchasing a new or used vehicle. Our salesman and our finance people were great.

newramman

22 de ago. de 2014

Mr Courtland Bailey and the entire Classic Ford staff displayed outstanding customer service. They made me fill confident an comfortable from the beginning. They treated me and my family with respect. Courtland Bailey moved mountains for us and my family is great full for his consistency. We drove away with a ram with some serious attitude. Which works best for our family. Thanks Classic Ford. You all are doing great things for the community.

bejaywright

21 de ago. de 2014

Being a first time buyer in a car dealership was very intimidating. I was extremely nervous, but when I got to Classic Ford, I immediately felt a sense of comfort from the receptionist, other salespersons passing by, and most of all my saleslady, Ms. Paige Wall. She was an excellent salesperson with a great personality, well versed, and provided me with extremely lucrative information as a first time buyer. I really appreciate her professionalism, but with a personal touch which made me comfortable and receptive to the information she was giving me. I didn't feel rushed or conned at any point. After I chose the car I was looking for she stayed patiently with me until all paperwork was completed and I could ride off the lot with my NEW CAR (it was after 9:30 PM). I would recommend Classic Ford on Greystone Boulevard to anyone who is looking for a great experience, especially those first time buyers such as myself. More over without restraint, I would recommend Paige Wall as the preferred saleslady to look for!!! Since Monday, August 18, 2014, I have been enjoying my new 2014 Ford Focus! My deepest gratitude goes to Paige Wall and the Classic Ford dealership (Greystone) of Columbia, SC!!!

budman1330

19 de ago. de 2014

I was very impressed with the speed and courtesy everyone at classic ford provided. Thank you for my new ride. Thank you for working beyond business hours.

libby.mattox.

12 de ago. de 2014

This was the third vehicle we have purchase from this dealer, Mr Mack Spain has been the salesperson each time. He was very helpful and did a lot to help us selection of our new MKC. Will gladly recommends him to anyone. If we ever need another vehicle he would be the one we would contact.

janetmorris

9 de ago. de 2014

All staff were very friendly and helpful. Our saleslady, Paige Wall, was absolutely a treasure. She was very pleasant, patient, and accommodating, but not pushy. Her knowledge of the vehicles we looked at was very impressive. Once we decided on the one we wanted to purchase, she stayed right with us until everything was finalized. She set everything in the car and showed me how to work it all as well. The finance lady, Kellie, did an amazing job too. So happy with my new Fusion! Thanks Paige and everyone at Classic Ford! You guys ROCK!!

SaminColumbia

8 de ago. de 2014

They gave me the facts without pressure. I felt they went above and beyond for my personal experience. I will recommend to friends and family.

hindallk

7 de ago. de 2014

The salesman, Mr. Gibson, deserves a "LOT" of credit for facilitating my new vehicle process in a way as to ensure it was a smooth, enjoyable experience. Mr. Gibson knew the (product) vehicle and showed me some features that I was not aware of (even though I had done a lot of research before choosing the Transit Connect model).I walked in the dealership and in less than two hours, I was driving my new vehicle off the lot. This must be "some kind" of record (at least to me it was).In summery -- It was a great experience.

Truckdrivingman

7 de ago. de 2014

A genuine desire to be helpful. But, it took too long to close the deal. I was there four hours and fifteen minutes. The in-car demonstration of Syncride was frustrating because either the app didn't work properly, or the sales rep didn't fully understand Syncride. Nonetheless, he helped me get it set up. I'll just have to figure out operations. I'm excited about my new purchase.

randrsc

4 de ago. de 2014

I had several problems with my used truck within days after I bought it, and was beginning to think that they had sold me a lemon. I mean, the whole reason I went to a dealership and was willing to pay more than the good ole boys out here in the country, was so that I was getting a quality used vehicle that had been inspected. I finally got a hold of Eilena, and she was extremely helpful, and got everything fixed so that it runs like it is supposed to . I was still a liitle aggravated at the fact, that I had to go for such a long time without the vehicle that I just purchase, but now I would say that my overall experience was good!

Joy Starks

3 de ago. de 2014

My experience with Classic Ford was quite positive. Courtland worked very diligently to get us into the car that we wanted at a reasonable price.

JSPruitt

2 de ago. de 2014

When buying a vehicle I usually cringe.. Not so when I went. To Classic Ford. I explained what I needed and what I could do and that is what came about. Very pleased and will recommend Classic to all my friends.

khadook

30 de jul. de 2014

Wish they could have done me more a favor by giving me more for my trade in and also cut me slack with the for the numerous scratches on the vehicle. But all in all I had a great experience. Sales person was nice and they weren't pushy at all they were there to satisfy your needs. Great place to buy a vehicle from friendly service.

adam.fogle.336

27 de jul. de 2014

My first visit to look at a truck I was interested in left a good impression. I was able to look at what I wanted and not what they wanted me to look at. When I came back a week later with my wife it was even better. We worked with Rico again and was still hassle free. Im glad we bought the 2010 F250. It is a very nice truck at a good price. Thank you to all the staff. We will recommend Classic Ford to anyone we know.

eastwoodfr

21 de jul. de 2014

If you're in the market for a new Ford or Lincoln, I'd highly recommend Classic Ford/Lincoln of Columbia, SC. I recently purchased a 2014 F-250 Super Duty from Classic Ford, and the buying experience was second to none! Mack Spain and the rest of the staff provided outstanding customer service throughout the process. There was absolutely no pressure, and Mack's truck knowledge combined with his straightforward approach are the reasons why I wouldn't shop for a new vehicle anywhere else.

pollock66

21 de jul. de 2014

Classic Ford was our first stop on our way to purchasing a truck. Raymond Jenkins was the first person that greet us with a warm and gentle hello. He and the credit staff was outstanding, going above and beyond in helping us get the financial assistant that we need to purchase this truck. I will recommend him as a salesperson to anyone that is looking to purchase a car or truck. Raymond we say THANKS!!!THANKS!!! and THANKS!!!!!

bluesmanone

18 de jul. de 2014

Raymond is all that you would want or ask for in a customer rep. Kelly O'Neill tried many many different ways of creative financing and succeeded, that's what led me to the purchase of this truck.

Giraffe2014

15 de jul. de 2014

Kevin Hand, Raymond Jenkins and the rest of the staff at Classic Ford were outstanding to work with. Excellent customer service, friendly, and knowledgeable. It was a great car-buying experience!

Emmiemouse

15 de jul. de 2014

Best car purchase experience in years. Classic is our new favorite dealer. We will be using them for all our future car purchases and will suggest them to our family and friends. Friendly, helpful staff. Efficient and knowledgable financing. After searching all over central Carolina and driving to meet with 5 other dealers - Classic had the BEST prices, offered the ONLY fair trade for our current vehicle, but most of all they treated us with respect. Can't recommend them highly enough.

Archie Fulcher

13 de jul. de 2014

Andrea greeted us with a smile she was very friendly, patience and helpful throughout the purchasing process. Andrea informed us that she had been working in sales for only two months, but was able to answer our questions about the vehicle we purchased or found someone that could.

bert.holland.18

11 de jul. de 2014

Mack Spain knows the Lincoln brand and was very thorough in explaining all of the features. Classic Ford/Lincoln was open to negotiating a "win/win" price and their follow through has been superb Pleasant atmosphere, no pressure sales, and excellent customer service. Would purchase again from them without hesitation

J_canaday

9 de jul. de 2014

I recently purchased a new 2013 F150 from Classic Ford. I visited another dealer before coming to Classic and boy was I blown away by Classic Fords expertise and general friendliness. There a big dealer but treat you more like a small town family dealership. I'm a mechanic by trade so I know my way around a vehicle, but my salesman Raymond really knew these F150's. Everything was explained very well in great detail. He will also work hard to find a vehicle in your budget. If you do get yourself a new Ford and it has the SYNC system in it, Eilena will help you set that up and explain how it's operated. The best part is she does all the registering on Fords website so you won't have to fool with it, you get to enjoy it right away. This is a top notch dealership and I hope to do more business here in the future!

Janwil

7 de jul. de 2014

We purchased the Ford 2014 Expedition EL because we wanted more room for family and cargo storage when we take trips. It is a beautiful car and is the 4th ford vehicle we have purchased. We came in after work and Courtland was the first person we met at the door. He is very friendly, good with our daughters and stayed with us to the end of sale. He is easy to work with, no pressure and he made buying a car feel like we were among friends. Thanks for the great service!

GTone

6 de jul. de 2014

Both my wife and myself had an excellent experience at Classic Ford purchasing a new Mustang. My original plan was to purchase a used Mustang GT with auto. After looking at numerous Web sites I tried TrueCar. The price difference between a new and used car ended my search for a used Mustang. Ricco was even able to get me a better price with a military discount, etc. I think Classic Ford will come out a winner for those using TrueCar. No dealer in Aiken or Augusta was on the list. The closest in Brarnwell would only offer the price at the dealership. Ricco showed us several cars and explained the different options, which made it clear what we wanted. He took us on a test drive and the price offer was better than I expected. Since I only buy cash purchases I was able to afford a new 2014 for not much more than a used 2012-13. We did think of another color and Ricco found us a car on the computer, but finally decided to stay with the black on back GT he originally showed us.We actually left the dealership without purchasing the Mustang that day to discuss it. (still a lot of money) There was no hassle leaving the dealership without the car. We called the next day and purchased the car.

craymat

4 de jul. de 2014

Why Did I decide to buy from Classic Ford. Classic Ford had the Flex I wanted, that simple. Jason and Jamal did a great job selling me the car. I wasn't really prepared to buy right then. Thanks for the great job, Todd

praynor

2 de jul. de 2014

My husband and I had a wonderful experience with this dealership. Everyone was kind and courteous and willing to answer any and all questions we had.Charles B., our salesman, came across as both kind and very knowledgeable. It was a pleasure working with him! Justin and Jason were wonderful too!

kinderway

1 de jul. de 2014

Customer service was excellent. Rico went above and beyond to make sure that I was satisfied with his service and my purchase. I would buy a car from him again. Great salesmanship.

Cptmoulton27

28 de jun. de 2014

First Ford new car purchase in 20 years and 14 vehicles. New car negotiation was easy through usaa. Great deal on new car however, reflected in lower trade in offer. Team was willing to negotiate and make some concessions to make deal. Not too pushy. Rico is down to earth and seemed to be the most sincere in his "I am here to help you" montra. From a person who likes new cars and dreads the sales process, this rates among the top 2 experiences in all those 14 new car purchases.

welbornd

28 de jun. de 2014

The whole experience at Classic Ford was positive, from the minute we were greeted until we drove away. I am a disable vet and every dollar counts. The staff and management worked with us until we could come to a price that was agreeable to all parties. There were also no hidden charges once we started signing the papers, all charges, except tax were included in the sale price. That alone made the experience exceptional. This was our second new vehicle purchase from Classic Ford in five years. We went back this time because of the service we received the first. If I hear of anyone looking for a vehicle I always recommend Classic Ford.

7bella2

25 de jun. de 2014

I went to the dealership with low expectations not knowing what to expect. They went out of their way to explain all of my options and gotthe deal done to my satisfaction. What else can you ask for??

johnlbrinkley

24 de jun. de 2014

Like my other two purchases from John Benjamin at Classic Ford, I had a good idea of what I wanted before I arrived. "JB" new exactly which truck I was interested in. He had it ready for me to test drive when I arrived two days later. That was my truck. He gave me a good deal on my trade-in and I was out of there with my truck. Car buying should be this easy and it is. I know I have a salesperson and an dealer that I can trust to help me.

DaveKeyes

8 de jun. de 2014

This is my 5th truck I purchased from this dealership. Previously the dealership was under Bob Bennett, now under Classic Ford Lincoln of Columbia. My recent visit I showed up at 0800 and noticed that the operating hours are now 0900-0800 on Saturdays. So I walked around looking at the different models of the new trucks. I was looking for a regular cab or SuperCab with 4x4, the V6 EcoBoost, 6' bed, powered pedals, etc. I was met by a person who introduced himself as the manager of the internet department. He said that he would have a saleman get with me as soon as they came in. At 0830, Rico Gibson came out and introduced himself. He took me around looking at the new models. I also, took me down to the overflow fenced in area to show me more of their inventory. He went out of his way helping me to make my decision by showing different F150 packages. He set me up with two possible trucks I was interested in, arranging test drives. I drove the first one, one that I picked our earlier. I saw that this one had everything I wanted. So I made my mind up without having to test drive the other, since I loved this color over the other one.I also ordered some all weather floor mats, Rico, took me back to the parts department personally to place the order with the parts department. Rico mentioned that the battery was dead on the truck and they had to jump start it, as the truck's battery loss it's charge sitting on the lot. I had a concerned, that I wanted a new battery if I bought the truck. He assured me that he would have a new one installed. Rico went out of his way in making my purchasing experience enjoyable.I would like to say that all of the other employees would go out of their way to ask me if someone was waiting on me, as I walked around while the purchase process was taking place. They give you the impression that you, the customer is the most important person there. I was offered refreshments numerous times. The finance manager, my sales representative also greatly made me feel at home. I would highly recommend this dealership if you are looking to buy a new vehicle.

bush1956

3 de jun. de 2014

It was time to purchase another vehicle and since I had already had 3 other Ford Expeditions I wanted to take a look at the most recent version. It had been quite a while since my last purchase and the salesman I dealt with was no longer at the dealership I had used in the past. I thought I would try Classic Ford. Am I glad I did. I got the deal I wanted and the new Expedition was even nicer than my previous ones. Mack was very helpful in the process.

angelk123

2 de jun. de 2014

This is the second purchase our family made in the last year from Classic Ford. On both occasions we visited a Chevy dealership prior to our visit at Classic. Comparatively it's simple...Ford just has better customer service and Raymond was no exception, not to mention the price of a brand new Ford! The guys at Ford stayed open well past their closing time to make the deal happen and even the finance lady was extremely nice at 10:00 at night! Thanks Raymond, I love our new Explorer and appreciate your attentiveness and kindness on the purchase of our new vehicle. You are awesome!

mburke0531

1 de jun. de 2014

I purchased a new Ford Fusion Hybrid S. I was able to work with the group and negotiate a price I was willing to pay for the new car.

Wayne Oswald

28 de may. de 2014

We had a very good experience everyone treated us just like family. Jack really made us feel comfortable, and he was very knowledgeable. The manager Mack Spain was very handsome in his Gamecock attire, and that makes us happy as we are Gamecock fans. Even though Jack is a Clemson fan We highly recommend him and Classic Ford of Columbia.

brttharp

27 de may. de 2014

I had a phenomenal experience with this dealership. Mr. Beckett listened to every detailed in what I was looking for in a car. He found the perfect car for me. He was patient, and very kind. I felt like home being at the classic ford. I was also giving the best price offer. I would definitely recommend this place to people. Thank you so much for providing great service. I'm going to stick with the Classic Ford dealership for life.

Andrewbarton

20 de may. de 2014

We showed up after checking several other dealers just to see what they had on the lot and Dayle quickly helped us find exactly what we were looking for. He even stayed after hours to help us close. Excellent experience.

SarahPettus

19 de may. de 2014

Charles Beckett was very friendly and competent at his job. I appreciated the care in which he took during the process of negotiating and purchasing this car. Every employee at the Classic Ford of Columbia dealership was great and I felt comfortable during my time there.

bnkn86

18 de may. de 2014

We were sent to Classic Ford with a certificate from USAA and the F-250 we had decided on via internet. To our dismay it was not on the lot. Courtland worked on it while we were at lunch and found one for us. It was a little more than we wanted to pay. He did not follow us around and make us feel pressured. Instead let us look around a little more and even test drive one we thought we would be happy with. We decided to get the F-250 that he had located for us from another dealer. Boy, we were so surprised and happy that we went with the one he found! We were not easy, he had to work to get want we wanted. I thank Courtland for his patience and his tenacity in locating what we needed. Our overall experience from sales to pick up was very good. Thank you Classic Ford.

jasmine16

15 de may. de 2014

Mr. Gibson was friendly and he listen and supplied the needs me and my husband was looking for in purchasing a reliable used vehicle for our child. He was honest and knowledgeable about the Ford Focus and answered all questions before I could ask. Dealership was able to beat my pre-approved rate with a credit union. I am a die heart Toyota customer most of my adult live, I have a 2008 Ford Edge, and now we have a 2011 Ford Focus, my husband has a Ford Ranger. we will definitely come back again for our next purchase in the future.I would like to thank everyone for all the help and assistants we received. This was customer service at it's best.The Pearson Family

Amanuel1984

14 de may. de 2014

To be honest if it wasn't for Raymond I would have done business else where! Anthony the used car sales manager was very rude ! Raymond did everything he could to rectify the situation . Anthony had no professionalism and clearly could care less if I did business with them or not. So with that being said I would on refer someone to Raymond Jenkins ! At this point I'm trying to figure out how Anthony got his position ! You cannot understand have of what he is saying and he is extremely disrespectful !

mrnorris

12 de may. de 2014

On 1 May 2014, I took my Ford Mustang in for an oil-change. Aft wards, I decided to look at the new 2014 Ford Fusion because I wanted better gas mileage. I was greeted immediately by Mr. Courtland Bailey and shown what cars were on the lot. Though he admitted that he was new to car sales, he was very knowledgeable about the vehicles on the lot. He showed me a 2014 Ford Fusion hybrid and I was done. We completed the paperwork as quickly as possible (Mr. Bailey was very accommodating throughout the process) and I was given over to Mr. Jamal Bailey at Finance. He found financing and, when that payment amount was over what I wanted, found a way to reduce the payment and keep everyone happy. I could not have been happier with the process. Everyone understands that trading in an old and buying a new car is a rather lengthy process - these two individuals, however, made the time pass easily. I did not get the impression that there was any "manufactured time" or other techniques in order to pressure me to buy whatever was on the lot. Both individuals were very professional and are a credit to the company. My other car comes from Classic Ford and all of my routine maintenance is performed there as well. I have recommended Classic to all of my friends and peers and will do the same in the future. Thank you for helping me get a really great car! ---- Brett Liddle, Columbia SC.

palmettostateroots

4 de may. de 2014

The salesman was friendly, mannerly, and very helpful. He understood my needs and didn't try to steer me toward a more expensive vehicle. (I was purchasing a first car for a 16 year old.)

patsygarvin

30 de abr. de 2014

I had a great experience dealing with Classic Ford. It was a pleasure dealing with Mack Swain. He found the color I wanted. I purchased a 2011 MKT and a great experience then. I will definitly recommend your dealershipto anyone. Your service department is also the best I have dealt with.Patsy GarvinProsperity, S. C.

13goldie13

25 de abr. de 2014

The experience I had with this dealership is of the best caliber. There was absolutely NO PRESSURE, I did not feel like I was buying what they wanted me to buy. My rep was extremely knowledgable on the car, he truly went above and beyond not only to make me feel comfortable but to make me feel like a well respected client not just a client. I felt like I was buying a y million dollar car, they really had great customer service. I highly recommend, truly DIAMOND QUALITY SERVICE.

sew8

25 de abr. de 2014

Great job showing us vehicles in our price range. Thanks for a great experience. Thank you for a great car. Having a good time learning every thing in it.

gbcarter

24 de abr. de 2014

I was very satisfied with my experience at Classic Ford of Columbia. Everyone was very nice and professional. They put me a car that I absolutely love!! I hope to continue a long relationship with them. I would highly recommend Classic Ford. Sincerely, Gaye Carter

strangen1

21 de abr. de 2014

My wife and I had a great experience purchasing our new vehicle through John Benjamin at Classic Ford. From day one he told me that nobody would be able to offer me a better price and better service. His words ended up being true after my wife and shopped around. We immediately came back to complete the purchase with John. He was extremely helpful in our decision process and I would recommend any of my friends to go and see John at Classic Ford.

kcantrell78

16 de abr. de 2014

My husband and I went in to purchase a new Ford Explorer. Jason helped us and he was very honest. He helped us find the perfect vehicle for us and helped make our car buying experience fast and stress free!

BriceLund

14 de abr. de 2014

I had a great experience at Classic Ford and Mr. Gibson did an outstanding job. His knowledge about the car was impressive and he was able to show me all the details about the vehicle. I absolutely love my new Ford and would recommend the dealership and Rico to my friends.

Shelbyowner

14 de abr. de 2014

Greedy. Piss poor customer service, everything except the financing portion was rushed. Car was not clean to my expectations, requested a key chain, received a used one. Dick Ford customer service is better.

bobbarnwell

12 de abr. de 2014

We had nothing but great service, followup, knowledge and hospitality from Andrew Moore. I have never had a salesperson who was so knowledgable about all the Fords and Lincolns and their features that we asked about. He has a great personality and professional bearing. I would bet he will go far for the Ford Motor Company and Classic if you can keep him from getting a promotion from another company. What I recommend is that you offer him an executive internship with tuition assistance and give him a flexible schedule so he can complete his college degree, perhaps in retail and marketing and/or business. If Andrew is still a salesperson the next time we are in the market, we will seek him out and deal only with him for the sale.Thank you for a good experience.Bob and Hilda BarnwellColumbia, SC

Paul_p_25

12 de abr. de 2014

Andrew worked hard fitting what was available on the dealer lot with what I wanted. Great attitude and great service. I would return again for my next car or truck.

rayina

11 de abr. de 2014

OUR EXPERIENCE AT CLASSIC FORD WAS OUTSTANDING. MR DOZIER PROVIDED US WITH ALL THE NECESSARY INFORMATION NEEDED FOR THE PURCHASE OF OUR 2014 LINCOLN MKX. HE WAS POLITE AND HELPFUL WITHOUT BEING PUSHY. I WOULD CERTAINLY DEAL WITH CLASSIC FORD AGAIN AND ESPECIALLY MR DOZIER. THANKS

SFCDonaldLemay

8 de abr. de 2014

I was greeted in a friendly, non-intrusive way by the sales persons. The sales persons were patient with my needs and wants and worked hard until I was satisfied with purchasing a new vehicle. I will recommend that anyone shopping for a new vehicle, shop here.

Nikolette

6 de abr. de 2014

My experience with Rico Gibson and Jamal was Great! I really appreciated the space they gave through the process. I felt comfortable asking as many questions as I wanted and needed to make my decision. Me and my partner were commenting how agreeable and professional these people are! We loved the whole experience and would definitely recommend this dealer! They also have a service center which for us is very important!

Backjudge10

31 de mar. de 2014

I was very happy with the service that Justin provided. He was very knowledgeable and proficient in handling my auto sales transaction. In addition, Justin stayed beyond his work shift to ensure that I knew everything I needed to know about the vehicle as well as taking the time to show me how to operate the navigation system, how to sync my phone, etc. Justin was very patient and answered every question that I had. I highly recommend Justin to handle any future auto sales transactions.

bholla825

27 de mar. de 2014

The sales team was very helpful in finding me the proper car and did not pressure me into my decision. Once I chose the vehicle I wanted, the sales team made the purchase very smooth. Despite not having all the required paperwork, the sales team went out of there way to accomodate me completing the purchase in a timely manner. Every person I interacted with was extremely helpful and welcoming.

fret33v

24 de mar. de 2014

Jason was the Salesman that I worked with. He was very polite and helpful. I walked away with what I THOUGHT was a good experience. But two days after the purchase the Check Engine Light came on. I called Classic Ford and I was told I was out of luck. The vehicle was sold as is. I understand that, but to have this happen before the Check even cleared the bank is not good. It is not like a problem that was visible, there is an engine issue, and the "manager" will not talk to me about it. That is not good business. We will NOT be recommending this Dealership to anyone.

lwtankersley

24 de mar. de 2014

Both Dayle and Kevin were extremly helpful, in finding the correct Truck for me. The process was stress free and I felt confident that I made the right decision and that they made a fair deal with me. I would reccomend this dealership to anyone that would like to purchase a car or truck.

Sc99

23 de mar. de 2014

Both sales and financing employees worked at great length, literally for hours to find a vehicle that would satisfy our wants and needs. They obviously knew their business and answered our many questions in a friendly confident manner. We were looking for a particular combination of vehicle and pricing that was not easy to satisfy. They stayed past advertised closing time and ultimately found us a vehicle at a price we could live with. Overall it was a very pleasant buying experience, and we felt the staff was working with us rather than adversaries through the entire process. I would readily recommend Classic Ford of Columbia to anyone in the market for a new Ford.

kjar1998

18 de mar. de 2014

Bill was great! He really went above and beyond to make sure we got what we wanted. I would highly recommend them to friends and family!

Bear124

18 de mar. de 2014

Friendly, knowledgable, low presure salesman, Justin Green made truck purchase easy. Classic Ford gave price and trade-in that I was looking for. All the staff involved made purchase enjoyable.

bhende82

17 de mar. de 2014

Classic Ford of Columbia was great. Their new look was very clean and modern but still a setting that makes you feel comfortable. I had made an appointment before arriving. When I came in, they knew exactly what kind of vehicles I wanted to look at. I was set up with Rico Gibson, who was extremely nice, and extremely helpful. He asked me what I wanted in a car and he found me a perfect fit. I ended up going with the 2013 Ford Edge and couldn't be happier. Everyone at Classic Ford was nice, and energetic and friendly.

Ev3nflow

14 de mar. de 2014

I went with a specific vehicle in mind to purchase. They had the vehicle available, I test drove it and began to negotiate on price. Even though I didn't do as thorough a job checking things out as I had liked I knew the price didn't have much room to budge but I tried anyway. Rico knew the answer to most of the my questions immediately.My only complaint is they only had one finance employee working at the time so I spent almost two hours just waiting on finance. I was not pleased with this but Rico made sure I was comfortable during the time.We've been buying here for decades and I tell the salesman immediately that i'm going to be straight up with them and I expect them to do the same with me. I do my research and know what i'm doing when purchasing a vehicle. Rico was very glad to abide by that and we took care of business quickly.

FFStraube

14 de mar. de 2014

They made buying a new car quick and easy. No hassle. The salesman was friendly and the finance manager got me a great rate. Would recommend them to anyone looking to buy a car or truck. I plan on doing business with them again in the future.

tjherron123

13 de mar. de 2014

Everyone I dealt with at Classic Ford in Columbia did their best to sell me a car. I felt that their trade in value for my 2006 Honda Civic was fair.

Ceagerton

12 de mar. de 2014

I have drove a ford my whole life and I traded in two fords for one and got the best service I ever received, I will recommend the dealership and staff to my friends, I also will become a repeat customer. Thank you Ford and the gang at Classic Ford of Columbia.Crystal Eagerton

3836WERD

10 de mar. de 2014

I was shown courtesy and treated respectfully during my visit. He explain all the function the car had and offered to assist me if their was anything I didn't understand about the car features. I was impress with his atitude.

demoth2014

10 de mar. de 2014

Mr. Davis and his team made sure I was comfortable with the car I wanted and they worked with me to get a good price.

janetmomar

10 de mar. de 2014

Raymond was awesome to work. He spent all day trying to get the price that I needed. I can't tell you how kind and attentive he was. From the first time I emailed him to the purchase of the vehicle I could not have asked for more from Raymond. You are lucky to have him as a sales representative. I love the car!! Thanks again! Janet Marcinek - Very satisfied customer!

Bfrick1

10 de mar. de 2014

The experience we had while trying to decide which truck we really wanted was great. Jason and Kevin, both did all they could to make this decision an easier time for us. All visits to this location we were greeted with pleasant voices and smiles. Thanks for all you guys did to make Mr. Frick a believer and for all the time you spent finding the vehicle we purchased. We will send friends, and family to your dealership and highly recommend you. Thanks again. Beth Frick.

Swampfox1949

5 de mar. de 2014

Although we got off to a shaky start by the end I was satisfied overall. Andrew was very knowledgeable about all aspects of my car. If you go ask for Andrew.

DBeasley

2 de mar. de 2014

I chose Classic Ford because through E-mail Classic gave be the best price. Jason was very informative and helpful. He made my wife and I feel very comfortable and answered all of our questions to our satisfaction. Jamal worked with us on finding a better financial package than what I came in with. I thank both of these fine young men for all their help. David Beasley

pturner1scrrcom

23 de feb. de 2014

vinny was a great sales person and the over all experience was one of the car buying processes i have had.Thanks for a good experience.

maxocain

17 de feb. de 2014

Walked into dealership mid-afternoon on Monday not expecting to find the best match of truck and price for what I wanted. Classic found the truck I wanted and got it to me (when the snow allowed). Good experience with a very professional sales staff.

rodney75

17 de feb. de 2014

I came into Classic Ford with very low expectations on being able to leave there with a vehicle I would be happy with because of an experience I had the day before with another dealership. That being said Raymond Jenkins and the rest of the staff made me feel very comfortable with what I could get into and made me feel like they were going to work hard to get me into a vehicle that was right. I have to say that the Classic ford staff exceeded my expectations in every way. I felt very comfortable with the whole process and would not hesitate to go back to Classic Ford for my next vehicle or to recommend them to any one I know. Thanks again Raymond for making the process easy.

JimmyMcClain

16 de feb. de 2014

The customer service that I received at Classic Lincoln of Columbia was bar none. The staff was extremely friendly and attentive throughout my entire process. Raymond Jenkins never treated my mother and I like a number but as family. My mother had to have food to take her medication and he offered her pizza that was purchased for the employees so that she was able to keep her schedule. They take an active interest in the satisfaction of the customer and dot every "I" and cross every "t". It is refreshing to not just be a number or to have salesmen chasing you around a car lot for a sale.

mdawdy

16 de feb. de 2014

The folks at Classic Ford Lincoln of Columbia made our buying experience an easy and enjoyable one. The staff was very friendly, helpful and not pushy. I will be recommending this dealership and the sales associate I dealt with to all of my friends when they decide to look for a new vehicle.

CoreyWilbanks

16 de feb. de 2014

Very friendly staff! Extremely helpful! Very knowledgeable of inventory and specific vehicle that I purchased! Great attitude and personality! Will definitely recommend people to purchase a vehicle from them!

thombiz

11 de feb. de 2014

The sales team went out of their way to earn my business and treat me fair. I had some concerns and they were quick to address and correct them and get me on my way. Thank you.

cdesk3

9 de feb. de 2014

An excellent place to do business. Helpful friendly service ,very knowledgeable. Excellent price on their vehicles. The staff went out of their way to ensure that I received a vehicle I desired

dbh090

2 de feb. de 2014

This dealership was great- easy to work with, and Raymond Jenkins was patient and informative about the SUV of interest. The finance department exceeded my expectations as well.

Pissedofson

27 de ene. de 2014

We had some issues getting the vehicle that we (Church) wanted to purchase within our budget. The dealership stayed in constant communication with us and we were able to work out a great deal. Our congregation is very pleased with the results. Our salesman Justin Green was great also. We contacted the dealership on line. I received a phone call immediately to set up a visit and test drive. We contacted many dealerships and none was as hospitable as Classic Ford of Columbia.

Blufalconfinder

27 de ene. de 2014

Went in to purchase a truck. Listen to them add all these extra fees and after doing research and finding a good value to negotiate the sales rep didn't try. Just told me they sold the truck. Funny it's still sitting on the lot. They tried over charging for title and registration. Way high on doc fees almost 500$ when most are between 150 -290$ and then wanted a to add a 600$ millennium package that is just a ploy to get more money out of you. Do not waste your time shop around there are better dealerships that will work with you. Classic ford you have lost your touch. My family bought plenty of cars from you but no longer.

shayyarborough

20 de ene. de 2014

I leased a car in April 2013, Nicole Rountree was the sales associate who helped me with my purchase. She and her manager informed me that my lease was 24 months or 24,000 miles, whichever one I came to first. They told me and my father that once I had reached either or I could turn the car back in and proceed from there. I am 4,000 miles away from my mileage and called to verify the process of dropping off my car. I spoke with Hope in leasing who informed me that I would have to pay the last year of my lease if I returned the car before it was up. I set an appointment to come in with her and discuss some options. When I got to Classic Ford I was told that Hope handles online sales and a salesman approached me to see what I was interested in. When I told him I was there about my lease he got his manager. His manager informed me that I would have to pay the amount to end the lease, without any payment options, I can get another lease however my monthly payments would definitely increase or I could keep the car and drive it until the end of the lease and pay for the extra mileage ($0.25/mile) which by next year would increase to $6,000. No apology was offered for the the misinformation given by their previous coworkers, I was not given the courtesy of seeing how my situation would play out when entering my information or given the courtesy of speaking with the person I booked my appointment with. Classic Ford will never see me in their dealership again.

earl2

19 de ene. de 2014

Jason was help full in all aspects of our recent purchase and instrumental in the choice that we made. I am proud to know this young man and will gladly recommend that he is the man you want to talk to at Classic Ford Lincoln of Columbia. I fell he had our best interests at heart and I have never seen anyone more dedicated to customer service.

kphall30

19 de ene. de 2014

Overall I would grade at a higher level if possible. OUTSTANDING should be a category, as great doesn't quite capture my experience with Classic Ford. Specifically, my sales specialist Jason Belton was exceptional in every regard, from test drive to first drive home in my new car. His attention to detail and professional yet friendly demeanor made me feel comfortable with the entire process, and I felt blessed to have him with my purchase.I will, without a doubt, recommend Classic Ford to my family and friends and also ensure they ask specifically for Jason Belton.

majduke

2 de ene. de 2014

Great experience! All principals and staff were top notch!!The manager, Debra Boyd, the sales consultant, Nicole Rountree, the finance and contract manager, John "JT" Thomas were all very professions and friendly!! All the staff that I dealt with were great!!

jw4050

31 de dic. de 2013

Price of the vehicle purchased was acceptable. Other than the $300.00 tax, we were not expecting any additional charges. That was a shock and very disappointing. We had asked for an out the door price when negotiating. Without a written price quote, we could not validate our claim. Also the amount of time for paperwork to be process was excessive. I would suggest to anyone shopping to get all quotes in writing.

gmrennison

27 de dic. de 2013

I was just starting to shop for a new car and was unsure what I wanted or even could afford. Mr. Gibson helped be work with finances first and then go drive a car. When it was not what I wanted, he found another car that might be what I was looking for, and got his manager involved. I found what I wanted with some changes, and he and his manager found the vehicle I wanted within the price range I was comfortable with. It was a good experience!

jbailey4

25 de dic. de 2013

Overall I would definitely recommend Classic Ford of Columbia, and more specifically I would tell someone looking to buy a car to talk the salesmen, Jason Belton. As a first time buyer I was nervous and very hesitant in making a final decision. Jason Belton and the rest of the Classic Ford team made the transition to my new car as easy as possible. Jason Belton was very helpful and informative about the benefits a new Ford vehicle can offer, and played a key role in my motivation to purchase a new Ford. One important quality Jason Belton had also, was a hassle-free approach in selling cars. I am glad I choose the Classic Ford of Columbia, and I had the pleasure to work with Jason Belton to purchase my first new vehicle.Thank you Jason Belton and the Classic Ford of Columbia, Josh Bailey

Juanguzjg

24 de dic. de 2013

Hey! I am glad I could get a car with the first time buyer program. Overall it's was a great buying experience. Thanks Andrew!

lwp50

20 de dic. de 2013

Although I was interested in taking a closer look at a Lincoln MKZ for quite a while, I put off contacting a dealer because I expected the typical sales pitch and high-pressure tactics. I was pleasantly surprised after contacting Classic Ford Lincoln of Columbia. Mack Spain was friendly and helpful on the initial visit, answering all questions patiently and providing an informative test drive while showing the special features of the MKZ. He set up a Lincoln Date Night appointment that allowed us to test the car over a weekend. When we returned to express interest in taking the next step towards ownership, Mack walked us through a number of different options and worked with us to come up with an acceptable agreement for purchase. When our special-order MKZ arrived a few weeks later, Mack had it ready for us within hours and and spent a good deal of time with us going over features and details. The managers and financial folks at Classic Ford Lincoln were all friendly and helpful, and the final paperwork process was handled in an efficient and streamlined manner. I highly recommend this dealership.

smetropol

11 de dic. de 2013

I had looked extensively on-line for a Lincoln MKZ throughout the Southeast as I'm not opposed to driving to get the best deal. Nicole was very interested in keeping my business locally and was able to match the best deal I had found (in another state). I wanted to buy locally if at all possible so I was thrilled that they were able to help me at Classic Ford.

cfddziegler

10 de dic. de 2013

I went in looking for a vehicle to replace one that unexpectedly broke down. I thought I could only afford a used vehicle, but they were able to put me in a brand new one for a decent monthly payment.

jlharlin

10 de dic. de 2013

The only negative experience I had was with Chuck, the finance guy. At first he really spoke down to me like I was sort of incompetent and was unfamiliar with how money worked and credit reports, etc. Little did he know, until my awesome sales rep Rico spoke up for me when he noticed this blatant disrespect that I work for a well known property management company and am the head of running application in addition to other tasks. Meaning that I approve and deny people for homes everyday including running their credit and reviewing this in detail. I also have Bachelor's degree from the University of South Carolina and am in graduate school at Charleston Southern. in no was am I dumb or misunderstood anything he said, so his disrespect was not needed or appreciated. If the negotiated price was not down to what I needed and Rico was not as helpful as he was I would not have gave this dealership as great of a review. Chuck gives this dealership I bad representation I believe. However, Rico Gibson is by far the best car dealer I have ever had the please of dealing with, including on the lot. The day I bought my car I had visited 3 other lots and he was not only the most friendly but the least pushy and gave me my space and room to think. He is awesome and represents your dealership and brand very well. 5 stars for him!!! :)

mark1984

8 de dic. de 2013

Had a very pleasant and rewarding experience on December 6, 2013 with the purchase of my 2001 Ford Explorer Sports Trac with the help of Sale Consultant Nicole Rountree and the rest of the Classic Ford Lincoln of Columbia Family. Consultant Rountree and staff are very knowledgeable about all of the vehicle at the Classic Ford Lincoln Dealership and went the extra mile to find a vehicle to meet my needs. I will recommend Sale Consultant Rountree and the Classic Ford Lincoln Family to all of my family and friends. I look forward to conducting business with the Classic Ford Lincoln Family again real soon.Sincerely;Mark Ball.

noble752

5 de dic. de 2013

I bought a Lincoln and Ford. I commend Nick for his many years of service and his personality is what sold 2 cars to me

myrtlebeach

24 de nov. de 2013

On 11/20/13 I visited Classic Ford and purchased a used 2007 Honda Accord EX. Dayle Davis, was the salesman and before I purchased the car I asked him about any issues with the car and he stated that the car goes through a service check before it can be sold. Also he stated to me that he likes to sleep at night and with that being said he wouldn't sell a car that he knew had issues. Then we looked the car over on the outside and under the hood, before I test drove it. I didn't see any issue with the car and purchased it in good faith that the car had been checked out and everything was fine.When I got the car home, I went to remove the front tags off of the car and noticed a fluid leak under the car at the front. It looked like power steering or oil but I was sure. So the next day I had the car checked out at a Firestone dealer to see if it was a simple problem. However, I was told by two Master Techs, that it wasn't and advised that it could be the "Rear Main Seal" and to take it to the dealer. So I called Eric the sales manager and told him the issue and he told me to bring it in so his guys could look at it. When I got to Classic Ford I was told by Eric that the car would be looked at and fixed there.By the end of the day I was notified by Dayle, that the car was ready and that he would explain to me what the mechanic said but I was out of town and couldn't show up until the next day. So the next morning I showed up to get my car and was told by Dayle and Eric that the mechanic said he couldn't find any leaks and it looked like someone threw oil up under the car. So nothing was fixed because they said the car was fine. Also, the spot where the car was sitting all night I couldn't see any oil spot. I also asked if any additive was put in the car just as a quick fix and was told no by Dayle, because they have a reputation to up hold.So when I got home and pulled into my driveway in a different location and turned off the car it started leaking oil again and I notice that the oil was a clear gold color and that Classic Ford has a blacktop parking lot, so no wonder I didn't see any oil spots and it looked fine. Eric stated to me that if I saw the same problem to bring the car back for inspection but I feel as if I was lied to multiple times about the car having no issues. Once before I purchased the car and after me and two Master Techs, notice the car had an oil leak problem and now that the car has been purchased Classic Ford can care less about the issue. I also feel that Classic Ford is making me feel as if I cause this problem when the car started leaking the day I purchased the car and took it home before anything was looked at by anyone.I feel this problem was known about and Classic Ford just didn't won't to fix and instead sell the car off to some "Joe" for them to deal with and as for the so called 'Reputation" to up hold. How can you trust that? Along with trusting that they will fix the car right this time and not quick fix or lie to me again because the car is still leaking oil right now in the same area! This has been a bad experience for me buying a used car from Classic Ford and a lesson learned. Finally, a part of me also feel that this issue will be pushed under the rug and not even addressed but I'm writing anyway hoping that someone would take notice so that the next "Joe" won't get a bad experience as I did and stuck with a possible major issue just after a car purchase.

adtcmd

12 de oct. de 2013

Rico dis a great job sell us a our Ford Cmax Energi car and his follow up was great and got the deal we wanted

sclawson

10 de oct. de 2013

During Januay 2012 I leased a new Ford Fusion. My experience then was very pleasant and I have enjoyed my car. I have put few miles on it and made the decision to go ahead and purchase the vehicle. Rico Gibson assisted me with that purchase and he was most professional and courteous. The transaction took place late afternoon and took a while due to several purchasers being ahead of me for the business department. Rico stayed with me until I had completed the transaction, even though it was considerably past time for him to go home.I am sure I will do business with Classic Ford again in future years.States Clawson

shawn_lackey

1 de oct. de 2013

I had made the decision to replace my 06 Mustang Convertible with a new one. I started my search online and contacted both Dick Smith and Classic Ford to assist in my decisions. I met with a sales person from Dick Smith who smelled of cigarette smoke and stated he did not have any 2013 Mustangs available and could not get any shipped to meet my criteria. This took all of 20 minutes, I then went to Classic Ford, where Hope Carter introduced me to Rico. Rico, immediately brought his 2014 Mustang Convertible around for me to test drive stating many of the features would be the same on the 2013. He stated without hesitation that he could get a 2013 to my liking.Once back in his office, (it would be nice if each sales person's office were a little more private) he proceeded to take down my preferences and went to work, coming back to me every time he found something which might work. I was able to change my list of preferences to exclude the GPS Navi sys which helped. He found a satisfactory car in another state. We further worked out the deal and I was able to sign.howeverWhen I was asked if I had priced Convertible tops for my 06, I stated I had seen them from 399-500, the man behind the counter laughed at me and made a snide comment. the other issues was a 3 year enviro package tacked on to my contact that I did not want nor was I given the chance to not take it.from JT the finance person. That is the worst part of buying a car, dealing with the last pitch sales from the finance person.

lenn777

29 de sep. de 2013

Andrew Moore and the entire staff at Classic Ford was very helpful and professional. Andrew asked questions to ascertain what I was looking for in a truck and didn't just try to sell me. The staff was courteous and made my experience enjoyable.

amewolfe

22 de sep. de 2013

easiest transaction, friendly and experienced staff, great customer service, large selection of vehicles, perfect price, all questions answered, no hassles, provided 100% satisfaction, exceeded all my expectations and needs!

RN912013

20 de sep. de 2013

I have been shopping for a new lincoln for the last year in S.C. and Georgia. Mack was able to locate the perfect lincoln mks for me at the price I needed for my budget. This was an awesome buying experience for me.Mack showed me around the dealership including the service department.Everyone including the general manager was so nice to me .They made me feel like the queen for the day! Mack had several vehicles for me to test drive without any pressure.I will reccomend Classic Ford/Lincoln of Columbia to all my friends,family and co-workers. I truely love my new lincoln mks it was made just for me! Thanks,Gail M Joiner

ar51

16 de sep. de 2013

This was my first experience using the internet to buy a car and having it coordinated before I got to the dealership. Hope Carter was the one who helped arrange the car that I bought. Don Chadwick was the sales associate who was very knowledgeable about the Ford Focus. I have already owned 3, a 2002 SE, 2009 SEL, 2010 SE. This car a 2012 SE is such a move up from the 2010 SE and has already grealy helped me out. This was also my first hatch back and made it so much easier loading and unloading items as we use this car for a lot of short trips around town. The car is also used to commute 35 miles one way frequently and always gets 42+ mpg on this drive. Which it replaces a F-150 which was getting about 22 mpg and now is used only when we exceed the capacity of the Focus. Aaron Parks greatly helped with all the paperwork and made it easy to get through the purchase. All 3 of these Hope Carter, Don Chadwick, Aaron Parks worked very well together and the whole process was very effecient and through.Thanks

sayge

4 de sep. de 2013

Andrew was great! He was very helpful, easy to talk to, and friendly. He called me at just the right time to follow up with me about a car that I had inquired about.

ashleelangley0313

3 de sep. de 2013

Nicole was amazing and she knows her trucks. She was so helpful wth picking the truck and helping us learn how to use all the features. After visiting another dealership we are very please with the out come of the sale. The only thing thats needs some improvments is the cleaning job on the truck could have been better, but it was late in the evening so I understand.

biddlecome

25 de ago. de 2013

don went above and beyond customer service with handling our new car purchase, recommend dealership highly. Thanks Don and I hope others will be able to have the same experience as us with the fine folks at Classic Ford in Columbia, SC.

c6512att

21 de ago. de 2013

Just purchased a new F-150 from Classic Ford. Experience was very pleasant. My sales person was Brian Davis. He gave me a tour of the new truck, covered the features on the window sticker, gave me a test drive, and then moved the process along smoothly. Trade-in value was excellent! Paperwork was handled very efficiently. Everyone I spoke with was very friendly and helpful. This is the fifth car I have bought at this dealership and will continue to return in the future.

WaynesMax

19 de ago. de 2013

The dealership bent over backwards to sell me a vehicle. Rico in particular was sincere and honest about the entire sale. The problem was with Ford itself. A vehicle with defective strut bearings should never have been allowed on the market. Ford says quality is job #1, but this vehicle illustrated that it is not. Imagine how you would feel if you bought a new vehicle, and on the way home the vehicle became almost un-driveable. The dealership bent over backwards to correct the problem. Ford itself needs to look at its quality control. I considered purchasing a Toyota Prius V instead of this vehicle because of Toyota's quality standards.

Tonyanelson

18 de ago. de 2013

Having always driven an import I decided to purchase my first domestic vehicle. After months of research the Lincoln MKX was the SUV/crossover for me. Loaded with luxury the Lexus I was about to purchase did not compair to the quality and value I found in the MKX at Classic Ford Lincoln in Columbia SC. Erik Nelson General Sales Manager greeted me and introduced me to Dayle Davis my sales person, it was the best car experience ever for me! Dayle was very informative about the MKX and was there to assist and answer all of my question. Mr Nelson directed me to JT my finance person who help me with my financing. Dayle had my new Lincoln ready to go with a full tank of gas!!! Both Dayle and Erik Nelson was there to congratulate me on my new purchase and the general manager Kevin Hand even came to congratulate me! Never in my car buying experience (believe me a lot) have I ever dealt with a more professional and caring sales team! I would 100% recommend the sales team of Classic Ford Lincoln to anyone and for sure if you are looking to purchase a new SUV/crossover the Lincoln MKX is wonderful vehicle!!!

missyfrye

14 de ago. de 2013

Rico was great. We ended up finding out we went to high school together. He was very friendly and very helpful with the purchase of a car for my daughter. I had a great experience and I feel great about my purchase.Missy FryeColumbia, SC

brian.b.1579

10 de ago. de 2013

Excellent experience from start to finish as with any dealership do your research and know that this one will meet you at a fair price for both trade value and sale price of the new or used vehicle you are looking to purchase. Don is a veteran along with several other salesmen at this dealership, they will take care of current military and veterans alike. Would recommend this dealership to anyone who is looking to buy a Ford or Lincoln vehicle.

tracypadgett

10 de ago. de 2013

Rico was awesome. We told him what we needed and he took us to the perfect car. He didn't try to sell us something we didn't need or something that would put us in a payment we were not comfortable with. Excellent service from a really nice guy

GaryStrohecker

6 de ago. de 2013

Jason is an outstanding asset to Classic Ford. He was very friendly, well spoken and knew the process to sell me the vehicle. If it weren't for Jason I would have left the deal on the table. We had to wait for 1 1/2 hours before there was a finance person available to process the sale.

sgriswold1

4 de ago. de 2013

Andrew Moore was very knowledgeable and friendly. He tried hard to sell a vehicle but was not pushy. And he was successful. I would recommend Andrew to anybody interested in buying a vehicle.

inkball6

3 de ago. de 2013

Mr. Benjamin is a good automobile salesman. It was the first stop for my wife and I to look at new small size cars. We had thought that if and when we did decided to trade-in our 2002 Honda CRV that we would get another CRV. However, we had heard a lot about how the Ford had improved in quality and thus dependability in recent years, so we decided to stop by Classic Ford and take a look.Without being "pushy", Mr. Benjamin was very aggressive in finding out just what style and type of vehicle we were interested in and succeeded in getting us to stop and look at what Classic Ford had to offer. Within a short time he had our interest in the Ford Escape and followed up by having different colors brought up for our viewing and subsequent test drive. He described and demonstrated the various features of the model we chose and we toured the facility and met department managers. We were impressed with the facility and management at Classic Ford and felt that we were offered a fair trade and reasonable price for the new car. Thus as a result of all the above and on a day we thought we were only going out to breakfast, we drove home in a what we think is a beautiful new car that we are very happy with at this point.

Larry6164

28 de jul. de 2013

I found Classic staff to be courteous, friendly and extremely knowlegable of their vehicles. My salesman was Rico Gibson. He provided excellent service. He answered my questions and provided feedback that I definitely will need with my new Ford F150. I will definitely tell my friends, family of my experience at Classic's Ford. They are very honest and kept their word. I have been at other dealerships and left because of the high pressure of buying a vehicle that you weren't comfortable in buying. With Classics, I know I will love my new truck. I'm already telling people about my experience. It was no pressure and they worked with me."GREAT BUYING EXPERIENCE"Thank you Classic.

ibpolice

25 de jul. de 2013

My wife and I are in our 50's and this is the first NEW car we have purchased. Midas V is the most caring and respectful person to deal with I have seen in a long time, I am in law enforcement and a retired parts store owner of over 25 years I know service. Now if your service department is as good as your sales department , well lets just say I have found a Home. I also own a Perfect 1989 f150 2wd and a 1997 Towncar. Thank You Midas for your knowledge and kindness!!!

Gregae50

21 de jul. de 2013

My wife and I came to your dealership just to price out new cars and just to browse. Don was helping us and showed us at least 4 different vehicles, but none of them met our criterea. We were getting ready to leave and decided to take one more look and found one truck that had every option that we wanted in a truck, it also was the right color. Don took us on a test drive and we fell in love with the Truck. Don helped us so much and was very friendly and noligable about the features of the truck. It was a very good experience for us and Don is a very good salesman and one that I can now feel free to call a friend.

SewellGelberd

20 de jul. de 2013

Efficient and friendly. The salesman was helpful. The trade in price was fair and the price competitive. Car still under warranty which is a plus.

billtip

19 de jul. de 2013

Our experience while looking at vehicles and in purchasing a Lincoln MKZ was made extremely pleasant by the conduct of this salesman. He was courteous, knowledgeable and patient as our questions arose. All concerns were well handled and our questions answered. He showed concerns with the effect of the heat and offered us bottles of water as he showed us several vehicles. He was obviously effective-he made a sale much to our satisfaction. On our first trip out of town in the new vehicle, we were approached by a couple who admired the car and asked where we bought it. We recommended the Dealership and the Salesman (Mr. Andrew Moore.

Billhac

18 de jul. de 2013

Dayle Davis was very helpful and the best I ever dealt with when buying a new car. Dayle made my experience with Classic Ford Lincoln of Columbia one that I would recommend to all my family and friends. I want to thank him for making me feel very Happy that I bought a new Lincoln MKZ. I would Recommend him to anyone that would like to buy a new Ford or Lincoln He is very good. William Hackett

brendamartin

18 de jul. de 2013

I went to the dealership for an oil change on my 2010 MKX. I wanted to see the MKZ Hybrid. I was introduced to Rico. He showed me the MKZ. I saw the price on the 2013 MKX and was surprised. I took a test drive with Rico. He couldn't have been more pleasant. He was easy to talk with and made the whole experience very pleasant. In fact, everyone was very nice. I would be more than happy to recommend him and the dealership. Thank you, Brenda Martin

anitamarciniak

7 de jul. de 2013

I can't imagine an easier process to purchase a car; superb service and understanding of my needs. Delivery and documentation were organized and efficient

hopkinsscdoc

15 de jun. de 2013

This is our second new car purchase from Classic Ford/Lincoln of Columbia, and the reason we returned was not only the great Ford products but the exceptional service we received from our first purchase a year ago.We were not disappointed!The entire dealership team had a hand in ensuring we had a great buying experience the second time around, from our salesman, to the new car sales manager, to the general manager, and finally to the finance manager.These people sacrificed their personal and family time by staying beyond normal dealership hours to ensure we received the deal we wanted!Excellent customer service is not a thing of the past,...it's at Classic Ford/Lincoln of Columbia!

kwakw

11 de jun. de 2013

Proir to purchasing the vehicle that my wife and i purchased,i takled with Jason Belton on a couple of occasions.Jason was and is very informative about the the vehicle that we ended up purchasing.I had told Jason that my wife and i would meet up with him on the 6th of june which was saturday at 10:00 oclock.....i called and left word that i was a little ahead of schedule and would be there in around 9:30 and was told no problem come on and Jason would be waiting on you...when my wife and i arrived there i was very impressed,Jason was waiting and everything from there went like colck work.Jason brought the mustang around that my wife had picked out,and by the way this mustang was on the back lot that jason was sure my wife would like.We loved the car,and as far as working out a deal that we were confortable with Jason was wonderful.prior to our leaving i informed Jason how pleased my wife and i were and that if i knew of anyone that was looking to purchase a car i sure would send them to him.

CarlosSmith

10 de jun. de 2013

The service department has been great. I get a loaner car if the service will take a long time. Costs are reasonable and everyone is friendly.My experience with my sales representative, Dayle Davis, was the best I have had with any salesperson at any auto dealership. He was helpful, friendly, with no high pressure tactics. I was a pleasure to meet him and to work with him

clg471855

7 de jun. de 2013

I decided to purchase a new ford truck because I've had excellent service from Ford trucks over the years. I met my sales associate ( Andrew Moore ) on Monday and as I looked over various trucks I was impressed wth his knowledge of his product. I have been to other Ford dealerships but no one has impressed me like Mr Moore. I told him up front to answer my questions and not to pressure me and if he did those two items, I would more than likely purchase my new truck from that dealership, and use only him as a contact. He did exactly as I asked. No pressure, just truthful answers to questions I had. The rest is history. I am very proud of the new Ford F-150 sitting in my driveway.I can't say enough good things about Andrew Moore. He is honest, caring, and has a ood sense of humor. I will be back whenever I need a new or used ( I know you like to use the term "pre-owned" , but it is used LOL ) truck.Thank you for the good service and great attitude!!John C Cockram Jr

lpclarkson

6 de jun. de 2013

This was my first car buying experience, and I have to say that I don't think it could have gone any better. I started working with Mr. Jenkins via phone throughout the day and I felt confident enough to come in to potentially buy a truck. He helped me understand all of the terms of the purchase and was pleasant to negotiate price with. I felt that Mr. Jenkins, along with the rest of the employees I interacted with, were very knowledgeable about the car buying process and their products, which made my experience very pleasant. It was nice to see all of the employees working together to make sure that the customers were satisfied with their experience. Mr. Hicks took the time to show me all of the different features that came with the truck that I bought, and he was very enthusiastic the whole time. Mr. Humphrey was very pleasant to work with through the financial process and I was very pleased with the fact that he explained every detail to me and sincerely wanted to make sure that I knew exactly what I was getting.Overall, I was very satisfied with my experience at this dealership and I will definitely be recommending them in the future!

Bumbazoid

2 de jun. de 2013

I would like to thank Classic Ford of Columbia for my new Ford F-150 STX and my wife's new Ford Fusion Titanium, especially Jimmy Dozier and Mike Humphrey, for one of my best car buying experiences to date. He was very patient, listened to my requests and was very thorough throughout the entire process. Great sales team.

Msalmond

2 de jun. de 2013

Justin is a great sales associate at classic ford. He helped me in purchasing my first brand new vehicle. We did everything over the phone and all I had to do was go to the dealership and sign the paper work. I would recommend him to anyone because really does listen and work to get his customers in the vehicle of there choice.

mikejaydee

1 de jun. de 2013

Rico was great. He seemed to be the only salesperson doing anything for anyone, I am fortunate to have been linked up with him as this was my first time shopping at Ford. Due to his "bedside manner", I do plan on being a retun customer for my next vehicle in the next few years or so.

ELTEXUSINC

30 de may. de 2013

Salesman was very good and the dealership overall was good to deal with.Price was Ok and the dealer did all they said they would.

Rajack78

13 de may. de 2013

This review has such a low rating because I wasn not satisfied with the service nor the competence of the sale associateor the way I was treated by some of the other employees at this dealership. My fiance went into this dealership from xxxx in February. He had to find one of the most incompetent sale associate he could find. First off when I got there the gentlemen showed me the 2013 ford explorer. I liked it. It was my favorite color and everthing. My fiance had already filled out an app and I had to fill out one to be included in the purchase. Guess what they could not find his credit app. After all of that was fixed they did give me a great deal and I left with the car that night. We had to come in the next morning to dot all the I's and cross all the t's. We got to the dealership about 10:00 am. They had us WAITING to fill out paperwork for 3hours. When we finally got to the back to sign all the paperwork the worst happened. ALL THE FORMS THAT WE WERE SIGING HAD ANOTHER PERSONS CREDIT information ON IT!!!!! ALL of the paperwork did not have myself nor my finaces credit on anywhere. They pulled some one elses credit and added it to our vehicle. If it was not caught at the moment of signing someone else would have owned the vehicle that we were purchasing and going to be paying for. THIS IS A CLEAR VIOLATION OF PRIVACY THAT THEY BROKE. The paperwork had a females name, address, phone number, SOCIAL SECURITY NUMBER and everything!!! They had to run my credit and my fiances credit all over again. Then the paperwork that he said took 3 hours to get together, he prepared in less than 10 minutes. At that moment I should have walked out of the door, but I really wanted that vehicle. I have more issues with CLASSIC FORD OF COLUMBIA but I cant discuss it because I'm currently getting ready to sue them. PLEASE DO NOT PURCHASE A VEHICLE FROM THESE PEOPLE!!! They are not for the customer, they are for what money they can get out of it. This was my first purchase of a brand new vehicle and it was very disappointing experience. I will probably buy another Ford because I love my vehicle but I will never deal with this dealership ever, ever, ever again.

Foster123

10 de may. de 2013

We had a wonderful experience with Classic Ford/Lincoln. Rico and Candice were extremely helpful and got back to me right away with a wonderful deal on my MKX. They understood I had a child and could not sit at a dealership to pick out a car. I was able to have everything handled via email. Rico went out of his way to pick the perfect car and have the car ready to go as soon as I came to sign the papers. He was very knowledgable about the car and helpful. Mr. Humphrey's was very kind and quick with getting the paperwork ready for signatures. This was much appreciated with working on a tight schedule. I have never worked with a dealership that made leasing a car and trading in a car so easy. I will recommend Rico and this dealership to everyone!

Rfischer99

7 de may. de 2013

I did all of the price negotiating for the truck online, so it went very smooth from that perspective. We did disagree on what my trade in was worth, but we resolved that as well. Justin was great to work with; he was knowledgeable about the product and was able to answer all of our questions. Overall the experience was good, but it did take close to five hours start to finish, which seemed a bit much. Other than the trade and time, I have no complaints. I got a great deal on the truck I wanted.

demoth

26 de abr. de 2013

My experience at Classic Ford Lincoln of Columbia was wonderful. I was looking for an automatic car that did not have power locks and windows because the last car I drove literally locked me inside and I had to get somebody to get me out. I looked at several dealerships and many of them tried to say that they weren't making those types of vehicles anymore or they disregarded my feelings and tried to sell me a car with power locks and windows anyway. Classic Ford Lincoln of Columbia on the other hand really listened to me and they worked with me to find a car that was comfortable, safe, and reliable for me. I also appreciated the fact that they worked very hard to get my monthly payments down to a number that I can feel good about and that I was able to buy my first car without having a co-signer. At the end of the day, I would (and will) highly recommend this dealership to my friends, family, co-workers, and anybody I come across that is looking for a car because they won't hassle you, they are not trying to entice you to come in with deals that sound unbelievable, and they really do their best to make sure you find the vehicle you really feel comfortable with.

Crainshaw

23 de abr. de 2013

Nicole was a professional, knowledgeable and delightful to work with. She showed us many trucks and all the different aspects of each and so very patient. Nicole stayed after hours making sure we could test drive and examine each vehicle. We truly appreciate her working with us so we could purchase our new truck.Thank you Nicole. We will certainly recommend you to our friends. Classic Ford you have a real jewel on your staff.Lyz Huffman

btr003

21 de abr. de 2013

I didn't think I'd walk out of the Ford dealership with a car the day I went to look at the cars, but Andrew was a great salesperson. He didn't hassle me into buying anything and told me just the facts, giving me a chance to decide for myself whether I wanted a Ford without feeling like I was pressured into it at any time.

yarborsj

21 de abr. de 2013

Great experience!! Everyone was great in helping me get approved and getting me out of there quickly. I will definitely recommend Classic Ford to anyone i know looking for a car!

TonneillsHiller

11 de abr. de 2013

When you purchase a used car and only 1 key is provided it's disappointing when you have to spend an additional $100.00 for the key AND programming. Since these keys have microchips one can not just have one made. Aside from that one gripe and the fact that we were not told we have a $100.00 deductible on the extended warranty all went VERY WELL.

phillip.raney

7 de abr. de 2013

Very good service and nicole was very helpful in knowing the in and outs about the car I was buying. All the personnel there were helpful from the sales personnel to finance.

JoeRockhead

6 de abr. de 2013

This is why people hate car dealerships (April 3rd 2013).I bought a pre-owned 2012 Ford Explorer from Classic Ford (Greystone Blvd., Columbia SCWife went nutsthinks I shouldnt havevery mad, very depressedvery anxious (literally, Adivan anxious)Tried to return the vehicle the next daydealership says its a done deal and I cannot back out of the deal.My fault for being stupid.My fault for not including my wife from beginning to endnot just the middle.Im an idiot! I got that. My questions are:Should the mistake be fatal?Should the dealership let me out of the deal?Am I stuck with a $30,000 mistake?Definitely not how I thought I was going to feel after purchasing this vehicle.The bottom line is that I think my wife is right. Although I feel less than a man right now for not being able to buy a car if I want, its going to affect her too.I offered the dealership the option of charging me for any costs incurred, getting my trade back (too soon for anything to be done with it on their end), and we part friends with the vow that I will eventually buy a car from themwith my wife by my side. I was told they have a no return policy. I know they can. It is their discretion. They just wont. I dont understand that. If a customer changes his or her mind within 24 hours, shouldnt they be able to back out of the deal? Especially if the customer is willing to pay whatever costs were incurred by the dealer?Why wouldnt a dealer do that?I dont want just a customers point of you here. I want a dealers point of view as well.Hoping to live to fight another day.Signed, New car. No home!

delwart

1 de abr. de 2013

Received a telephone call asking if I was interested in trading in my existing 2010 Explore Sports Trac. Was told they are high in demand. You never know unless you ask, so I looked around and like the 2013 Escape. Working with Rico Gibson and Classic Ford I was in fact able to trade in my 2010 Sports Trac and drive away in a new 2013 Escape. Great overall experience, receive a fair trade-in price for the Sports Trac as well as a excellent price on the new Escape. I walked away as a very satisfied customer.

beaulong

26 de mar. de 2013

This is my 2nd purchase from Classic Ford and I will be back for a third, fourth, fifth, etc... nothing but good things to say about these guys. Mack was a patient salesperson and made sure I got the best deal I could get for my money. He was personable and friendly and a pleasure to do business with. He was the exact opposite of the "car salesman" stereotype which is very important for success these days. He is definitely an asset to Classic Ford. The selection he showed me was satisfactory and I was able to choose the vehicle equipped as I wanted and in the color I wanted.Mike Humphrey, finance department, was also a pleasure to do business with. Mike was courteous and explained all the options in detail so I had the knowledge I needed to make an informed decision regarding warranties, GAP coverage, etc... All in all, it was another great car buying experience at Classic Ford! Now, it's time to enjoy my new vehicle!

davjes

25 de mar. de 2013

My family came in to the Ford dealership just to see what Ford had to offer. We have been getting a new car every two to three years and my vehicle had a problem. The dealer fixed the vehicle but the service department was rude to my husband and I was not happy. Instead of making a complaint we were happy they fixed the car free even though we were over the mileage for the warranty, I was not sure I wanted to keep going with that company since the car was only two years old and already having trouble. Andrew Moore greeted us that Friday night and we expalined our situation and we were just curious about making a move to a new dealership. He was so helpful and really understood what we were looking for. We returned the next day to look around again. Since I recently changed jobs and make less money; I wasn't sure what we could do but knew we needed something dependable. Everyone at FORD was helpful and answered all questions and concerns we had. We have two small children and we were appreciative how the office accomadated our somewhat restless children as we tried to get the best offer we possibly could for our family. We knew what our budget was and we explained that to Andrew and his supervisor and they did EVERYTHING they could do to get us at the monthly payment we wanted. We were apprehensive at first but FORD really came through for use. When it came time to do the financing we sat down with Aaron Parks and he explained everything to us and found the best finance company that fit our needs. He had a great sense of humor that we enjoyed after a long day and not to meniton our kids were restless and ready to leave for a Birthday party but he knew just what to say to keep everyone calm. He worked fast to get us finished and on our way to our Birthday party, making sure he covered everything we needed to know. In conclusion our first time walking in the FORD dealership was one that we tell everyone about. We were treated with respect and great customer service. We explained our needs and wants and everyone worked hard to get us what we wanted. We were not just another person to make a purchase; we were treated as Family.

wwalkergt

23 de mar. de 2013

My salesman Mack Spain was very friendly and he got me what I wanted! Would recommend this dealership to family and friends.I will buy my next car from Classic Ford..

technick

18 de mar. de 2013

I gave all 5-great ratings, because both Mack & Michael treated us as if we were the only customers in the show room. Mack the Sales Rep.was very patient, as we looked at 3 different models, a MKS, MKZ and a Taurus. There was no high pressure selling tactics. This is a pet peeve of mine ( hi pressure selling ), I probably would of walked away if that was the case. Mack gave us his cell phone number and told us to call him any time of the day, if we had issues.

jwfields

11 de mar. de 2013

I loved working with Classic Ford of Columbia. I came to buy an advertised car only to find that it was sold. I was lucky enough to be hosted by Rico Gibson who committed to me that he would find me the appropriate car at the appropriate price. Within a week, I was behind the wheel of my new car. Once I visted Classic Ford, I just sat back and let them do the work. I love my car and I had a wonderful experience with both the sales staff and the accounting folks (Anthony). I can only hope that the customer servivce I received in sales is matched with the same friendliness and integrity that is have received so far because i plan to use Classic Ford for maintenance of my "new" Mustang.

JeremyRoser

9 de mar. de 2013

Mack and Aaron provided a great overall experience in purchasing my new Escape. Hope Carter was great with the initial greeting when I first inquired about the vehicle.

MRBLENMAN

5 de mar. de 2013

RICO was very professonal with me and my wife, he explained every thing about the car including how to operate all of the controls and gadgets on the car,he also explained the care package and put us in touch with a very good financail person ,who was Mike Humphrey. Thank you Ford Dealership.!

fpeace

2 de mar. de 2013

Everything was great from the moment I spoke to the receptionist at the front desk. Hope introduced me to Nicole (sales representative) and an exceptional experience was in the making. The people that nurtured my visit from beginning to completion were warm and friendly, extremely courteous, knowledgeable about the automobiles, and sensitive to my financial needs and desires for purchasing a vehicle, and they were diligent in their efforts to get me the best possible deal with incentives. In fact, when Nicole came to tell me they could not get the vehicle I had selected within my price range, she had already taken the initiative to find that same vehicle (color and interior) with fewer upgrades (bells and whistles) for me to review and consider as an option. Then, I was most impressed with the general manager who came out to reassure me that they could help me find a vehicle and encouraged to take a look at the cars then come back and let him work out the details. And belief me, he worked things out perfectly for me. I got a brand new 2013 Lincoln MKS with all the upgrades (bells and whistles that were important to me) at a very reasonable price and monthly payment. Well Done!! Thumbs Up!! Keep Up the great work!!

davidsolt42

28 de feb. de 2013

My over all experience with Rico Gibson and everyone involved with my purchase at Classic Ford was superior. I would certainly recommend Classic Ford to any one and also have them ask for Rico.David R Solt

Allan1

28 de feb. de 2013

I had an excellent experience at Classic Ford. I traded my 2003 Kia Sedona for a 2012. Classic Ford had the best price in a 200 mile radius on the vehicle I was looking for and also gave me top KBB dollar on my trade in. Jason, my sales person was extremely friendly and very helpful. Any question I asked that he didn't know the answer to he went and got the right person who new. When we test drove the vehcile Jason noticed it was out of alignment and had a realignment done on the spot while letting me take my trade in to get lunch. My only reservation about Classic Ford was the $499 Millenium Package and $399 Doc fees added to the cost of doing business. I understand the doc fee but the Millenium Pkg was an unwanted add. The staff was happy to reduce that by $300 to keep my business. The icing on the cake was when I left my garage door open and Ipod in my trade it. Jason dug them out and had them promptly mailed back to me the next day. All and all one of the better car buying experiences I've ever had.

slyltc

24 de feb. de 2013

The customer service experience I had should be used as the model for any industry! Mr. Jenkins was uniquely accomodating, informative, friendly and professional. He had experienced a very troublesome personal experience the evening before allowing him no sleep and resulting in his contracting a severe cold. Even without considering this he provided outstanding personal service over and above what I would normally expect. Mr. Price was as equally accomodating, albiet without the cold and personal issue. I was further impressed by Mr. Prices' outgoing, friendly demeaner, and the responsible approach to his duties.

jerrygray8

23 de feb. de 2013

I work in management for a large Pharmacuetical company who is a Ford X-Plan partner (our fleet contract is with Ford). Theoritically, this makes me a preferred customer. I've recently been promoted so my fleet vehicle, a Ford Escape, will need to be replaced in 3 weeks by a car I purchase. I have A+ credit. I love the Ford Explorer. I do not, however, think the same of CLASSIC FORD. My experience with Classic Ford epitomizes every consumer's negative perception of car dealers. They put their interests--the need to sell a car--ahead of mine. They SOLD me, using all the tricks of the trade. Facts were misreprented. The deal was miscommunicated. The incentives were sold as "one of a kind" and time-sensitive, when the Ford website communicated otherwise. They did everything they could to get me to buy for fear, in their own words, that I would "walk out and buy from another dealer."Shame on them for their pushy tactics. Shame on me for letting them do so.Perhaps the most alarming statement made during my car-buying nightmare was offered by Mike Humphrey, the Business Manager. He pressed hard to get me to purchase an extended warranty. When I declined, I realized I was refusing to purchase a package that provides direct financial incentives to the Mike. It's where he makes his "sales" dollars. In an effort to scare me into the warranty, he emphasized, "THEY DON'T MAKE CARS LIKE THEY USED TO!" I was stunned! A Ford dealer telling me the quality of the product had diminished so much so that the standard manufacturer warranties are inadequate to cover me when the poorly manufactured product prematurely breaks down. I couldn't help but laugh when he said it.I didn't need to buy until March 14th -- so they promised to date the contract 3/14/13. It was 2/22/13. When I finally got to Mike, he had actually dated the contract 2/28/13 and told me they were going to make my first payment for me on 4/14, a "special, one-time offer" because they wanted to make me happy by honoring my timeframe. When I visited the Ford website later that evening I learned the offer to make the first payment is available to anyone who takes possession of a new car before April 1, 2013. The next morning I returned to the dealership to discuss my dissatisfaction with the salesman, Bob Eason, and sales manager, William Dogget. When I told them I was unhappy with the arrangment made the previous day I said, "Despite the unfortunate events of yesterday, I want to buy a car from you. If you want to deal straight with me I will buy. If not, we can void the deal and go our separate ways. " At that time the sales manager got up from the conference table, rushed to his office, got the paperwork and wrote "VOID" on my deal. When I enquired, "So am I correct in saying that you would rather void the deal than deal straight with me?" He said, "I'm doing what you asked." To be clear, I didn't ask him to void the deal. I simply stated my intentions to buy if they would deal transparently and honestly with me. They chose to void the deal.I regret the experience with Classic Ford. Fortunately for me, my contract was voided and I will buy a Ford Explorer from a dealer who will allow me to buy rather than be sold. My concern is for others who may fall victim to selling tactics that give all sales people, particularly those in the automobile industry, a sullied reputation.

holyghost

22 de feb. de 2013

My experience at Classic Ford was an awesome experience. I was a little hesitant about purchasing a new car. I thought that I would not qualify until I met Rico Gibson. He is an excellent employee who represented the company well. When it was time to finalize the paper work, Mr. Humphrey was very patient and that impressed me so much because I was the last customer for that night. He made the process so easy and I enjoyed talking with him. I admired and appreciate their honesty and (Mr. Gibson and Mr. Humphrey) their untiring effort to make my dream come true. I excited about my purchase and also I am looking forward to enjoying my vehicle. I would recommend Classic Ford of Columbia to anyone who is looking for a vehicle.

MelindaDeese

19 de feb. de 2013

Classic Ford met all my expectations. The price was great, they gave me a very generous price for my trade in and also didn't waste any of my time. They didn't have the vehicle that I wanted on their lot, but they found the one I wanted AND in my preferred color! I was very impressed with their professional staff, and I will be sure to shop there again in for future purchases and recommend them to friends, family, etc.

busymom160

8 de feb. de 2013

I can honestly say that I have NEVER received the type of customer service that I received at Classic Ford. My husband and I were looking for vehicles online and what I was looking for was there. I test drove the vehicle I thought I wanted but was not thriled with the vehicle. Kevin asked what specifications I was looking for in a vehicle. He stayed in constant contact with us while he was looking for vehicles. It was a great experience and I am going to refer all my friends and family that are looking for a vehicle to visit Kevin and Andrew at Classic Ford!

trentenp

3 de feb. de 2013

I was very pleased with my experience at Classic Ford. I went there expecting to purchase a vehicle I saw on Autotrader, but to my disappointment, it was already sold. I didn't find that out until Robert looked into the matter for me. He approached me without any pressure and it felt more like a casual conversation about cars that a salesman trying to sell me something. Needless to say, I ended up buying a new vehicle and I was very pleased with the entire process and all staff involved from start to finish.

jssexton

15 de ene. de 2013

Completely satisfied with the overall experience and would definitely recommend to other. Justin was knowledgeable and helpful and the financing went as smoothly as possible.

tstoddard2

7 de ene. de 2013

The overall experience at the dealership rating was given because of how the sales person was willing to do whatever he could to make the purchase easy as possible. I would recommend this dealership to someone else.

bishopca

6 de ene. de 2013

Hope,Rico, and Aaron were all courteous and professional. They were knowledgeable of their product and answered all questions I had. I believe I received a great deal. Rico was willing to work with me in finding what I wanted and then reaching a price we could agree on (both for the new truck and for my trade in). Other members of the staff also thankedme for comingin and doing business with them. I would recommend Classic Ford to others as my experience was a good one.

AlecSharp

2 de ene. de 2013

Went to Classic Ford on Christmas Eve to buy my daughter a Fiesta. Mr. Gibson did a great job and was easy to work with. We liked the car so much the next week I came back and bought my wife one too. Mr. Gibson did an outstanding job handleing both transaction.

mhogancu

2 de ene. de 2013

Ryan was more than helpful with putting my wife in a new vehicle. From the moment we walked in, he was not only helpful but extremely open to finding the vehicle that best fit my wifes needs. We ended up purchasing the 1st vehicle we looked at. It had every option we requested and was priced below what i though was a fair deal. They gave us over 2k more in trade in for my wifes old vehicle (2006 Grand Cherokee) than the dealership down the road. When ryan gave us his best numbers, (trade in value/sale price on the new car) is was several thousands below what i had set in my mind i was willing to pay. This has been the 1st car buying experience where i was stress free and did not have to haggle for hours. Ryan impressed me to the point that he is currently looking for a new F150 FX4 for me. I will continue to do all of my car buying from Ryan Smith at Classic Ford.

mes36

31 de dic. de 2012

This is the second new vehicle I have bought at this dealership. Because they are easy to work with, and the employees help each other out with issue and or questions if they are not sure. They seem to work as a team well, which in turn makes it a easier on the customer (me). That is why I will continue to do bussiness at this dealership. My sales person, Jason was a new employee and the whole team went out of their way to ensure everything went smoothly. He did an awesome job.

amydon91

6 de dic. de 2012

I purchased a vehicle from this dealership with a pre-approved bank check so no issues with them getting their money. I drove away a happy customer, then 3.5 weeks later I was still waiting for my license plates. I tried to call the sales manager Viet Lu and he NEVER retutrned my phone calls.Eventually, I contacted my financial institute who acted on my behalf and forced the dealership to mail me my license plate paperwork. I paid nearly $400 for "admin" fee and an additional $60 for license plate fee and this was the kind of service they provided me.totally unacceptable becuase my "temp tags" expired before i received my license plate leaving me in a bind because I could not drive the car due to their lack of caring and responsibility.

robinw93

29 de nov. de 2012

Absolutely wonderful is my experience at Classic Ford in Columbia. I drove an hour and half to work with this group- friendly courteous staff- did not pressure me at all- and gave me the customer exactly what I wanted and needed. Worked beyond means to make sure I had the best financing and service. Very pleased customer- highly recommend.

wellskw

26 de nov. de 2012

I typically don't have many kind words to say about the experiene of buying a used car. It just isnt a fun experience. However, my daughter and I had a very positive experience at Classic Ford Lincoln of Columbia. From the minute we drove on the lot, we were treated with respect and didn't feel pressured. Andrew Moore was great. I would recommend this dealership to friends.

fredburke

26 de nov. de 2012

This is a superior dealership. Daryl knows his Mustangs, the sales manager was easy to deal with and Aaron was a pleasure. All were professional and represented the dealership with high quality. It was our pleasure to do business with them.

jeffreyharness

14 de nov. de 2012

By far the most painless car purchase experience we have had in a while. Andrew was very professional and friendly, and at no point during our visit did we feel pressured to purchase the vehicle. As promised he arranged for us to test drive the car, had it ready and waiting for us upon arrival, and answered all of our questions.

jepgreene

9 de nov. de 2012

My overall experience at Ford was very pleasing. I was taken care of and completely satisfied. Nicole and Ryan were both a huge help. This was my first time buying a car period and they made it a very good experience for me. I would highly recommend Ford dealership to anyone I come in contact with when it comes to cars and service.

pulch

6 de nov. de 2012

We had not intended to buy a car that day, as we were at the beginning of our search. However, our experience with RJ and the manager was fantastic as they worked with us to get the vehicle we wanted at a price we could live with. We were very pleased with the service!!

christyshelton

6 de nov. de 2012

I originally was online looking for my mother a car. I came across a 2012 Ford Edge that i really liked. My husband and I went down to Classic Ford of Columbia where we met Justin Green. He was very professional and friendly. He explained all of the features and the warranty on the Edge and we were sold. When it was time to sign all of the paperwork Mike Humphrey went over all of the details and explained it all very well. He is very professional and friendly as well.I have been tell all my friends and family about Classic Ford of Columbia.

gemiller56

30 de oct. de 2012

Mack is a great person to deal with I have bought 4 vehicles from him, he is honest and hard working, he is the only reason I come back.

jasell07

29 de oct. de 2012

Midas Valace and Hope Carter had everything set up and good to go when I arrived at the dealership. The price was great and they were very professional and friendly. There is a problem with the bumper but Midas has it all set up for me to come in to the shop and get it fixed later this week. I would recommend Midas and Hope to anyone.

Abilor

28 de oct. de 2012

"A funny thing happened to me on the way home from work..." is what I've had to tell friends and family. I have been in the market for a 5.0 Mustang for about three years now, ever since the Coyote powerplant hit the ground and made my jaw drop; my MazdaSpeed 3 and its turbo lag just couldn't cut it, even with my custom tune and $3,000 or so in aftermarket parts. Long story short, I landed a great job in Columbia, SC, and had gotten a serious itch when I saw the 2013 5.0s. I was on the fence between a GT premium and a Boss 302, and stopped by Classic Ford literally just to have a look. I knew it was going to take me 2 months to get a healthy down payment together (following "Dad's" advice and putting at least 20% down) and also to pay off some credit card debt to boost my FICO score. Really, "just looking..."I was admiring a Deep Impact Blue GT when Bob Eason strolled over. "Here we go..." I thought to myself, well accustomed to sales staff. Bob was the antithesis of what I expected however. Calm, friendly, and soft-spoken, we simply admired the cars together for ten minutes or so. It was I who suggested we take a look at the Boss 302, and it was I who started to explain my financial situation. Bob never brought up money, or pushed hard on the car (in the back of my mind, I was praying he would twist me arm). Instead, Bob just let me examine the cars in silent awe. He mentioned, rightly, that the car wasn't going to just sit around, which is a fact. I suggested we go "run some numbers."Bob and I went to his cube, and he put me at ease pulling together paperwork. The thing I appreciated most was that he made the whole process very transparent. He showed me the deal he was proposing, and we both used his computer to pull down my insurance and proof of income (without which I'm sure I wouldn't have been able to finance). Bob put a buffer between me and the sales director, who, being blunt, was the most unpleasant part of the experience. When the sales director got involved, he put "the whammy" on me and started spewing mystical mumbo jumbo about why this car was so special I should pay $5000 above MSRP. It was at this point that I was ready to walk away, but Bob saved the day, spoke casually to me about the deal following me out to my car, and in the end I got a price that was fair (though the procurement director in me has a touch of remorse paying anything but a cut above invoice, but hey, it is a special car). The finance director was as equally pleasant to work with as Bob, and it was he who suggested I should just refinance in 2 months when I had my expected down payment together and a FICO that was boosted by 80 - 100 points when I paid off my cards. I was already planning on doing this, but to have him suggest it suggests character and actual concern for customers, as opposed to the typical dealership mentality of wolves grazing on the sheep coming through the door.So, in all candor, Classic Ford, and Bob in particular, is in the business of making dreams come true. The way I see it, I get to drive my dream car while I finalize logistics I was already planning on doing, and have that one in a million experience of having my cake and eating it too. Many thanks to Bob Eason, and I'd shop at Classic Ford again, if only to pin the sales director down to an invoice price on the economy car I need to buy to take back to Baton Rouge with me. I have financing in hand, Bob, give me a call sometime... Lol. Seriously, great experience, pleasant to work with. The mechanics were all stoked I was buying the Boss, and their Shop leader was already putting me in touch with clubs, race mechanics, and willing to install some aftermarket parts for me. At Classic Ford, they welcome you into the "Ford Family", and I appreciated every minute of it.

Vlbyars0

26 de oct. de 2012

I had called ahead of the purchase of my new car. Ricco Gibson was very helpful and had completed all of my paperwork prior to my arrival. I had a good experience with Classic Ford of Columbia.

lbennettmd

26 de oct. de 2012

Daryl and Viet made the purchase happen they were able to quickly gain approval for me for the mustang I wanted. They made the purchase easy and painless and then facilitated the paperwork process so I could complete it in limited time. Fantastic to work with you should see them if you need a Ford!

NDgoblue

19 de oct. de 2012

I visited many different car dealerships while on my quest for a new vehicle. Midas did a fantastic job of matching my tastes with a car that I was not even thinking about. I truly appreciated the patience and low key sales tactics of the entire staff. I passed up on a different deal because of the high pressure atmosphere at a competitive dealership. Financing was simple and straight forawrd. Great experience!!

Darrel241

18 de oct. de 2012

The price was fair, but the adder on for the clear coat and the $399 processing fee was a surprise. it added about 16% ($1000 to the original $6,000 price. Everyone I dealt with was courteous, even though I was upset with a mechanical problem that showed up immediately after the car had been detailed. We made a deal to stay over Monday (bought car Saturday afternoon) to give them time to solve the mechanical problem, if they paid for motel room. Whoever wrote the check paid only for the room, not the pet fee that we paid for the extra night. I figured they did not have a pet, or had never had children. We did not throw the dog out.I would recommend the dealership. Especially because Rico made us feel very comfortable, like a home town dealer, not a system selling dealership.

Dirtdust

16 de oct. de 2012

I purchased a car and the said it would be there in a few days at the latest. That day came and went with no word about the car. I have called several times for the sales person and the general manager neither one will return my phone calls. They didn't really work with me on the price and what they lowered it they ended up charging 500 dollars for a special treatment. I told them I didn't want it and they said I didn't have an option. I still don't have the car a week later and they are sending me thank you letters for purchasing a car I don't have. I don't recommend this dealership to anyone

Samakigirl08

11 de oct. de 2012

Mack was a great help. He was willing to work with me. He was able to get what me what I wanted for the price I wanted!

petroniadgrant

5 de oct. de 2012

I just got my car from this dealership on Wednesday and I am very much impressed! Roger Canty was willing to work me to ensure that I received a car that was in my price range but also something that was a huge step from what I was driving before. My credit was not the best but they still worked with me and I am greatly appreciative. The only thing that I would have changed is the wait but the wait was well worth the reward at the end. I would like to thank everyone at this dealership for all the hard work they did and also the hospitality that I received from everyone was phenomenal! Thank for everything~ Petronia

danny.dunaway.50

2 de oct. de 2012

The sales person (MIdas) was very knowledgable, engaging, and attentive to detail. He paid close attention to my wants/needs and responded accordingly to ensure my satisfaction - and he succeeded.

jpring01

25 de sep. de 2012

The price of the car was wonderful, however they did not include all of the pricing on the website and it was misleading. Fourtnately for us, the car was perfect for what we were looking for so it was hard to walk away from. Through talks back and forth on the internet we should have been told there was another $1200.00 added to the price that was found on-line. Other dealership have included this in the past for us. When I see the price on the internet I want that to be the price I pay, not have 1200.00 more dollars added to it.

rprentic

14 de sep. de 2012

Traded in my boat and truck to consolidate and lower luxury tax rates, etc on boat. We made a good deal however I have buyers remorse as I feel I should have gotten more on my tade ins. We were not able to lower my combined monthly payments as desired instead I actually increased by $30. Customer service etc was excellent. Very professional, again however i feel the dealership made out overall on the car sales and the backside sales of my truck and boat they definitely received the better end of the deal.

mustangme102

7 de sep. de 2012

This was by far the easiest purchase I have ever made. I was there to down size and lower my payments. Andrew was totally understanding to my feelings and so very helpful. I was coming out of the Limited Addition Edge, and was worried about the process. Andrew help me to choose the Fusion with alot of the features as the Edge that was important to me. When I drove off the lot in my new Fusion, I was very happy and very satisfied with my decission. That was made with the help of Andrew.

traci.bouknight

4 de sep. de 2012

Had a great experience. Nancy saw me looking on the lot and walked out to help me. I told her what I wanted, we looked and I chose three trucks to drive. Never made it past driving the first one (I liked it that much!). I told her what I could afford and they got me very close to what I asked for in terms of payments. They gave and I gave in order to come to the agreement. I now have a new friend in my sales person and an awesome vehicle to enjoy for a very long time. Thank you Classic Ford of Columbia!!!! And thank you Nancy and Damien!!

mark.sinderson.96

27 de ago. de 2012

I was very pleased with the service from the salesman, Ryan Smith. Genuine and sincere in his approach which helped in my selection of vehicle. Very pleased with the price and product, thank you.

chammond85

24 de ago. de 2012

First off, I have not purchased or leased a new automobile which is a big piece of why my rating is so low. I have given a deposit of $500 several days ago under the assumption that the car would be ready that day or at worst the following. 4 days later I have yet to recieve the vehicle as promised. I emailed the individual I had been working with for an update yesterday and recieved an apologetic phone call yesterday afternoon. On that call we clarified my criteria which supposedly would expedite the process. I was assured of an update today and though I have emailed 3 times, I have recieved not a returned phone call or email as of 9:39pm. (Needless to say, the email that contained the link to this survey was a bit odd considering I haven't done business with Classic Ford of Columbia other than I have given them $500 of my money and recieved neither a good nor a service in exchange for that money.) I am in sales, I have been in sales for the last 12 years and I can honestly say that if I conducted my business in this manner, I would have had to find a new career long ago not to mention that in my line of work, taking a customers money and providing nothing in return within the time frame commmitted to is criminal. This has baffled me to no end that I walked in the doors of the dealership having already sold myself on the vehicle, laid not one but TWO sales at the feet of the sales team who "assisted me" and they somehow found a way to lose my business. Classic Ford of Columbia was assured of two of the easiest sales ever and all the team over there had to do was literally facilitate and that was apparently too much to ask. I will go buy two cars from another dealership and will certainly be quick to give my opinion of Classic Ford of Columbia if ever given the opportunity.

JDJ1951

20 de ago. de 2012

Everyone at the dealership was courtious and friendly. Our salesman, Ryan Smith was more than willing to show us as many vehicles as we needed to make our decision. He was very knowledgable of the vehicle equipment and very helpful helping us make our decision. The sales manager, Viet Luu, worked hard to reach a price and financing we were happy with. Overall it was the most pleasant automobile buying experience we can remember. I will return to this dealer first on my next purchase.

swebb5

10 de ago. de 2012

I gave this rating based on the great service provided for me by Classic Ford of Columbia. Not only with the purchase of the vehicle but also with the locating of the vehicle on line that I wanted to purchase. Everything went very smoothly and I would recommend all my friends and family to deal with Classic Ford of Columbia.

KBmadison

6 de ago. de 2012

What impressed me the most about Nicole is that she was very amiable and understanding. She answered all of my questions and explained things that I did not even think to ask. If you are looking for someone who will walk you through the process and make it as comfortable as possible (since when is paperwork fun), then she would be a great person with whom to speak.

jblackwellCMI

19 de jul. de 2012

Mack Spain spent an extraordinary amount of time helping me select my new F250. Despite my having very specific requirements and a limited budget, he was patient, professional and more than accommodating. This is one of several vehicles I have purchase through Mack. I have highly recommended him and Classic Ford to other, including my own family.

mlucretia

11 de jul. de 2012

My visit to Classic Ford on July 6 was a very positive experience. I wasn't sure if I was going to purchase a new car that day, but after talking with Mr. Jenkins about my options,I felt that it was the best thing to do. He was very pleasant and solicitous.

Mrs. Finch

25 de jun. de 2012

Customer service was great because Mr. Spain took time and was very patient. service was good, but a little slow.overall experience was to my advantage as a customer, even price.

papparabbitbear1

21 de jun. de 2012

After my internet inquiry, Jennifer called me back within 2 minutes. She was friendly and helpful and gave my offer to the dealership. Called back again in less than 5 minutes with an acceptance. I have never experienced such prompt and courteous service. Jennifer has made a loyal patron of this nurse (with her friendly and sincere caring attitude). Thanks to the dealer for her efforts (and to Jennifer). Tom Bates.

Seca

20 de jun. de 2012

Carl and William were great. There was no sales pressure at all. I had just come in to the dealership to see the 2013 Boss 302 and in a Flash I was the owner. WOWThey gave me a Great Deal.

Sneeddsgb80

12 de jun. de 2012

My overall experience at Classic Ford was an exceptional one based solely on the phenomenal customer service of Crystal Hollins. Her superb commitment to customer service and dedication to the Classic Ford team made all th difference in the world while taking delivery of my brand new Ford Explorer. Everyone at Classic Ford should strive to emulate Ms. Hollins' performance as a professional. I highly recommend this dealership to anyone looking for a great car buying experience.

Jeanne93077

12 de jun. de 2012

I had a great experience with Roger at Classic Ford. I had taken my 2006 expedition to be repaired and had seen and liked the 2010 Expedition that was on the lot. I walked in to see Roger without an appointment and while I was waiting in my other car. I was treated like the only customer in the dealership. I will definitely recommend Classic Ford!

cruzin1979

8 de jun. de 2012

Very friendly and accommodating staff, great selection and good location. Drove an hour just to go to this Ford dealership instead of going to my local one that is in a bad neighborhood on the far side of town. I would recommend them any day. even my friend that drove my truck back for me liked them and he wasn't even buying anything.

wesbeene

4 de jun. de 2012

Excellent customer service. Very detailed oriented. Smooth and seamless transaction with the fluidity of processing from Jennifer to Jay then to William. Finacing agent David was extremely knowledgable and showed us every option and actually helped up in deciding which service option would be beneficial to me and my family versus just trying to make the big sale. As an active duty soldier and USAA member I was very pleased with everyone at Classic Ford's dealership and would highly recommend them to everyone I know. Wes Beene

Kknightrfd

4 de jun. de 2012

Roger was a great salesperson! He was able to sell me his own personal truck which just happened to be my husbands dream truck! He gave me a good price and was able to give me top dollar for our expedition! I will definitely go back for my future sales! Thanks classic ford and I huge thanks to Roger for taking care of me!!

sewclose

2 de jun. de 2012

Saleman was very friendly and not pushy . Travis listened to us and found the car we wanted . He knew his inventory without going to a "list" . He is a asset to the Ford name. The manager came over and talked to us also . I want you to know that we have another Ford dealer within 2 miles of our home . It changed owners about a year or so ago but the quality of service went out the door with the change . Classic Ford will be my dealership from now own . Thanks for the great service !!

toolman101

31 de may. de 2012

This being the second car I've ever purchased and the first new car Victor made the experience very easy and was extremely knowledgeable about all the vehicles that I had questions about. After staying late two nights in a row and finally helping me decide on the best vehicle for me, and also working tirelessly to get me the best possible deal I can now say that I am the proud owner of a new ford f-150 thanks to Victor Dozier and all of the great staff at Classic Ford. I will definetly be recommending Victor and Classic Ford to my friends and family.

mortgageboy1

29 de may. de 2012

I had some credit challenges, and the finance guy was extremely respectful and efficient. Also a pleasure to deal with. Sales guy - Carl was also top notch. I will definatley be sending some business your way due to my experience with these two fellas - especially the finance guy.

turkeycreek29010

29 de may. de 2012

Entire staff was pleasant and very helpful. I have bought several new cars, and by far Classic Ford has been the best expierence. Sales guy was great and was willing to work with us. We would recommend Classic Ford to anyone.

roymaw

28 de may. de 2012

As soon as we drove up to the dealership, we were met by JB Benjamin. He told us where to park and then asked how he could help us. After describing that we needed something affordable and good on gas for driving around town, he took us directly to show us the Focus and Fiesta. These are the cars I had been looking at online, so I new they would be the best ones to meet my business needs. I chose the one I wanted to drive, and JB went with me and my wife while I drove the car. I learned JB is very knowledgeable about both the Focus and Fiesta. He took time to answer all my questions. Everyone at the dealership was friendly and seemed to care that I chose the best car for my daily needs and business. Also, I felt I was given a fair price for my motorcycle which I traded in for a down payment on the Fiesta. I've driven my car for two days now, and I really like it. It's just what I need! I will definitely refer my friends and family to Classic Ford Lincoln of Columbia, and to JB.

valeriagreen2

27 de may. de 2012

I would like to thank Colette for making me feel comfortable and at ease with the purchasing of this vehicle. She was very helpful and informative of all that I had questions and concerns about. It was like I had known her for years, that how comfortable I felt with her. She has truly a personality to be in the type business that she is in. More companies need a "Colette" working for them.

jam249

26 de may. de 2012

sales man took time to make sure mwe were informed of all asspects of the new vehicle and helped to negaiciate the price for our trade in.

bear789tem

21 de may. de 2012

i came to the dealership w/an appt to look at a 2003 F-350.Mr.Sout was selected to assist me.He promptly got the keys ,we look the vehicle over and proceeded for the test drive.During the drive he explained the featuresof the vehicle.He allowed enough driving time to experience highway as well as back roads.upon returning to the dealership Mt Stout ask for my opinion and we proceeded to close the sale.While the process is lengthy,Mr Stout stayed focus and closed the deal.Why,I understand he is faily new,I thought he did a great job. His ability to stay focus and to represent your company in such a high manner is commendable.All members of the Classic Ford team that i met were very customer oriented and,pleasant.I enjoyed doing business with Mr Stout and, will certainly recommend him and the dealership.SincerelyTerry Mewhorter

Clayton Wooten

21 de may. de 2012

Everything went well with purchase. Was a little dismayed when I gothome and found out that the car did not have a spare tire.Tried to call salesman and ask about tire, but had to leave a message andI never heard back from him. Other than not having a spare tire, I guessthe purchase was okay. I now need to try and find a place I canpurchase a spare tire, in case I have a flat tire.Clayton Wooten

mustangcaper

15 de may. de 2012

We did not stop with the intention of purchasing a vehicle. We just stopped to look at the 2013 Mustangs and drool a little. We have owned 5 Mustangs, one of which was a special order GT. We were immediately approached by the sales person, who had only been with Classic Ford Of Columbia for a week. He was very, very nice. We ended up test driving the car and then purchasing it. It is a wonderful Mustang! We are so excited to have the priviledge of owning and driving a 2013 Mustang. We feel it is the most awesome car on the road and the 2013 is the best of the models we have had. We would also like to say the F&I person was one of the nicest we have ever dealt with in 33 years of purchasing new vehicles. The entire process did not take all day as we would have anticipated it would. Classic Ford of Columbia did what they had to do to put us in the driver's seat of awesome Mustang. They cared and that means a lot today. We just have to add this one thing. Our Mustang projects a light in the shape of the Mustang Pony on the ground when the door is opened after dark. That is one of the coolest things we have every seen! Everyone should drive a Mustang!

phillip a

14 de may. de 2012

Would you recommend this dealership? Based on the sales experience, yes, but with a caveat or two. I have bought several automobiles using the dealer's internet sales department and this was definitely not an internet sales experience. The internet sales person quoted me a reasonable price. I had an appointment Friday evening to see the internet sales associate. Something came up and I had to cancel. I called on Saturday morning to the dealership and was informed that it didn't matter if the internet sales rep was on site or not; that an on-the-lot rep would take over. I showed up around 1:00 pm and asked to look at the vehicle that I had an internet price quote on. Test drove the vehicle and was ready to trade my vehicle in and make the purchase. From that point until 4 hours later, I allowed myself to be drawn into a typical, high-pressure, high overhead, car sales experience. My own fault for not being more assertive. What was less than satisfactory about the experience?: 1) I got a lower price on my trade than 3 separate internet sources quoted using a very conservative condition basis; 2) Would like to have had the option to waive the Millenium interior insurance policy (came up very late in the negotiation and no option to waive the cost); and 3) $295 closing cost (never heard of a closing cost on a car sale). What went well? Very friendly and courteous staff. Andrew Moore is a hard working and knowledgeable salesman. A follow-up phone call with the Sales Mgr. and service department regarding the details of my negotiated tow-package installation (future work) got me exactly the information I was looking for and satisfied me that I had not over-paid for the option. When it was all said and done, I got a great truck at a reasonably fair price (other than the 2 previously mentioned add-ons).

crajen20

1 de may. de 2012

our overall experience with Classic Ford was very pleasant.We were treated with respect and made to feel like our business was important to them.Because I have a hard time walking any great length, the sales team was kind enough to direct us to the closet parking space for easy access to the office.The sales manager even came out to the car to greet us as Jennifer had informed him of my problem with walking.Josh was especially patient with us. The entire team worked really hard to get us the vehicle that we really wanted at the price we could afford. We can't say anything negative about our experience. We would definitely recommend Classic Ford to anyone looking to buy a car.Respectfully,Craig and Jennifer Combs

lbennettmd

29 de abr. de 2012

We arrived to continue the process of evaluating cars for my first car purchase. I had an interest in Camaro and Mustang and was going to try driving a Challenger as well.Daryl Stout our salesman was very much into Mustangs and was a storehouse of information. We discussed many features of the available mustangs and the quality of Ford products and he owned a mustang as well. We even discussed the quality and corporate positives over the last few years, Ford has done very well and proven to be a solid company. We test drove very nice White premium package Mustang with all the SYNC features and a V6 engine. After driving it I was really impressed, I found that the driver visability aand comfort were and features were just to my liking. My parents worked with Viet Lu to determine the affordability and between Daryl and Viet we were able to get a great deal. 0.0% financing and good payment terms.I left with a great new car and a full tank of gas and my parents left with good feeling of price, safety and good gas milage; as well as a happy daughter in a good looking car.

kprast

23 de abr. de 2012

Andrew went above the call of duty to make sure I received the car that I wanted. He even had to get someone to work overtime to go pick up my car from Georgia so I would drive away in it over the weekend. I appreciate his diligence and professional attitude through this whole process.The financial gentleman, Dwayne, was very professional as well. He made the process painless in addition helped us get a great interest rate.I would definitely recommend this dealership to my family and friends. Most importantly, I LOVE my new explorer.Thank you!

blwalters

18 de abr. de 2012

I cannot give this dealership and Collette enough praise. She was absolutely great. She got all the figures together quickly, handled the insurance, switching the tag, gassing it up and everything in between. If you want a painless car buying experience, please call Collette or Classic Ford.

erm87

17 de abr. de 2012

Came in to look at Mustangs. Hadn't totally decided that's what I wanted, but after Vic took me for a test drive in a 2013, I knew I was getting one.

tkeisler

17 de abr. de 2012

I am now the VERY proud owner of a new 2012 Mustang solely because of the awesome guys at Classic Ford of Columbia. They took the time and put in the effort to make sure I was happy and totally comfortable with what I was buying. This is my second car ever so I was pretty nervous about the whole process but they really made it easy and fun. If I had questions or concerns they were addressed immediately. I really felt like they wanted my buisness and I wasn't just another number. I would highly recommend them to any and everyone! Thanks again guys!

karloswald

15 de abr. de 2012

I had went on the Internet and found the 2012 F150 I was interested in. I finally got in touch with a salesman and I ask him about the F150 I was attempting to purchase. When I arrived the salesman Roger Canty met with me and we looked at the vehicle I was interested in. We chatted quite a bit about our past because we are both Military Retired. I gave him the key to my 2011 F250 4X4 Lariet Crewcab loaded with options to get a trade in value. I had already gotten the value of my trade off the internet so I knew what I had to work with. I watched them from his office looking over my trade. They never drove the vehicle at all. They only took pictures, opened the door to see my last oil change date. Never even opened the hood.They came with me with a trade allowance of $30,000.00. The vehicle only has 11400 miles on it and was worth around $37000.00 on a trade. I told Roger and showed him the value of my vehicle I had got off the internet. I told him I would trade for $37,000.00. He ask me if he could get that could he earn my business and I replied yes. I am a disabled Veteran and can purchase a new vehicle at the X-Plan price that is on the invoice. It was around $40600.00 or so. I then ask about the incentives Ford has going at this time and he ask me what they were so I had to tell them what the incentives were at this time. That would have put a price of the new vehicle at around $38,600.00. Later a Sales manager showed up and was trying to show me some papers of what my truck was being allowed on a trade. I told him I was not interested in the paper and I would only take $37000.00 for my trade and that was the bottom line. I already had my own financing approved which they were not to happy about. I told him he was not getting my truck for $30,000.00 and if he couldn't just give me my keys and I would take my business elseware. They did and I left their so upset that I left my Resgisration and insurance papers. That was my worst experience trying to trade and purchase a vehicle in my life. They were only trying to still my trade and make up the price I could have gotten the new one for on the X-Plan price. They didn't even try to make me another counter offer so I new then they were only trying to get my trade and make up the money I would have gotten the truck under the X-Plan price.I never even saw the maintenance. Thae sales managers response was that he couldn't put that much money in a trade and it set for 6 Months. I told him that truck would sell by weeks end and no later that Months end and he new it.Not a Dealership to try and trade a vehicle.

lynncrump

14 de abr. de 2012

Josh and I had history from a previous attempt at putting me in a vehicle and the financing couldn't be worked out. Never the less, I felt like the entire team and especially Josh were listening to my needs and did there very best at trying to deliver what I asked. When I felt like I was ready to trade cars I went back to Josh for his help. He couldn't be nicer. He really listens to your concerns and does his best to address them.It will be awhile before I need a car dealership again but I will definitely go back to Josh and Classic Ford of Columbia when I am ready to trade again.The employee attitude at Classic Ford is delightful. Quite honestly, going through a car trade is one of my least favorite things to do but the team stays informative and sees you through the process with the least amount of hassle possible.Keep doing what you are doing!Thanks a lot,Lynn Crump

Carlton L. Edwards

13 de abr. de 2012

Mr. Taylor greeted us as soon as we arrieved at the sales lot and showed us the car that we wanted to look at. Then he completely explained to us all the feature of the car. Everyone at the dealership was very helpful and friendly.

beanchin

6 de abr. de 2012

Sales person (Colette Bolduc) was great, very easy and not at all pushy. Manager (can't remember name) was also very nice. One of the easiest car buying experiences I had.

D.Bradney

4 de abr. de 2012

I would like to start by saying THANK YOU my salesman was very straight forward with the sale answered most, if not all my questions ? I will be back in the future. everyone in the dealership was very frendly and polite . you all seem to have it together.Again THANK YOU Darrell B.

Mustangman8286

28 de mar. de 2012

I found the truck I wanted on Autotrader.com, and Classic Ford was very good in helping me gat an appointment to come and see the truck. The staff was very nice and seemed like they wanted me to get the truck I wanted. Although I didn't get exactly what I wanted on a trade in, Andrew helped me get close to what I wanted and they were a little flexible on the price. Overall the quality of my experience was very good and would recommend the dealership to anyone.

timothy K

15 de mar. de 2012

Mr Robertson was very helpfull and patient with my questions and concerns in regards to the purchase of this vehicle for my wife. It was very important to me that she was happy with her choice and that she would feel safe in this vehicle. Mr Robertson went to evry length to see that this was a good experience. WE are very happy with our 2010 Ford Escape and Mr Robertson represented himself and Clasic Ford on the highest level. Thank You very much. Timothy Kindberg

marklitz

13 de mar. de 2012

Although my initial contact with Classic Ford resulted in a minor disconnect, the overall experience working with Classic was fantastic.William, Classic Ford Sales Manager, contacted me for a follow-up about my intial experience. He demonstrated a high level of professionalism and personal ownership of my situation as a customer. I found that to be very appealing. Based on a brief conversation with me, he started the ball rolling in a very rewarding buying experience. Carl Vaughn took the lead on working with my wife and I in order to close a deal on a new Ford Explorer and the results were exceptional. Carl is knowledgeable about the Ford Line-up, is motivated and a very up-beat person, and was insightful about our needs. He listened and understood our concerns, not as a salesman, but as a person, which is very refreshing at any Car dealership.Overall, the buying experience at Classic was one of the better one I have ever had!Simple, quick, and my wife and I left feeling good about things.

thereichtrack

3 de mar. de 2012

Superlative in every way. Sales staff, in our case, Roger Canty, was incredibly well-informed about all vehicles we expressed an interest in and answered all our questions. The Sales Manager worked with us to give us the best possible deal and all the dealership's finance staff made the process much simpler than any vehicle purchase in our previous experience. We are very pleased with the vehicle, which is our first Ford, as well as with the price, the buying experience and the staff at Classic Ford! Ford upper management should be commended for hiring such capable individuals. Thanks, Classic Ford!

HappyRaptorOwner

29 de feb. de 2012

The crew at Classic Ford met every expectation that I had before I began this process. Zino, my salesman, was upfront and honest every step of the way which is a breath of fresh air when talking about car salesmen. When I didn't feel comfortable with a number, they backed off and gave me time to consider what I wanted to do. In the end, they gave me the price that I was looking for and went out of their way to make sure that I was 100% comfortable with my purchase. Many thanks to Zino, Todd, and Addie!

cdrudder

28 de feb. de 2012

My husband and I were searching for a new Mustang. After being treated poorly at another dealership (presumably because I am female), we expanded our search to include dealers who were farther away from our home. I was able to negotiate the price via email, so no wasted trip. Upon arriving, Hope greeted us and turned us over to Zino, who did an excellent job closing the deal. He treated us both in a very friendly and respectful manner and I would seek him out for future vehicle purchases.

Classicqueen

21 de feb. de 2012

My experience at Classic Ford was outstanding. Crystal exceeded my expectations and I've never had such great customer service with the delivery of my vehicle. Even though my vehicle was purchased through the military she took the extra time to cover my SYNC system that I have no knowledge of. I would definately recommend this dealership. Thanks Crystal!

sanljohnson

19 de feb. de 2012

My experience with Classic Ford has so far been a pleasant surprise. The sales staff exhibits professionalism, a genuine interest in finding the right new vehicle for me, and a willingness to work within my fairly narrow financial window. As of today they are still working to find that vehicle (which was not in their current inventory and therefore not immediately available). I am confident that they will be successful in finding "my new car". I would recommend that anyone considering the purchase of a vehicle stop by Classic Ford first. Sincerely, Sandy Johnson

rebelsc15

14 de feb. de 2012

Colette was very personalable, friendly, professional, and helpful in her dealings with me in this purchase. She was very knowledgeable and was quick to get an answer to my questions if I asked something that she not instantly sure of the answer. She did not hesitate or evade my questions if she did not know the answer right off the top of her head. She made a real effort to make sure I was satisfied with her responses. This was a most enjoyable buying experience. I have purchased quite a few new vehicles and this was definitely the most satisfying experience I have had.

warner9333

14 de feb. de 2012

Experience at Classic started off poorly, as manager Bruce was not very accomodating. Sales rep Andrew was great. GM Paul had to be pulled in when I refused to work with Bruce.I also am waiting for a response on something that was added to my bill that I wasn't supposed to pay for. I bought the car 7 days ago today and brought this to the attention of the sales rep a few days after the purchase.Front desk reception Georgia was awesome!

batmanhart

5 de feb. de 2012

Thanks robert for the best experience buying a car i have ever had your great way of listing to what we asked for and our special needs you were able to give and get us what we needed to get the deal done. This was truely the best deal i've had, my wife and i thanks you and your staff for an job well done. MR.& MRS.DAVID M. HART

lakyncsmith

2 de feb. de 2012

I showed up around 9:30 to purchase a car a had already test drove and I knew exactly what i wanted. I did not leave with that same car until 4:30! a little ridiculous. The friendliness of my sales person Victor Doizer was GREAT! but i was expecting the process not take so long! also after purchasing the vehicle i had to come back to the dealership twice to sign more papers! Also my insurance company contacted me and said that my car was not covered and the dealership knew that and shood have never let me leave. THANK GOD i was not in an accident.

mccarjop

30 de ene. de 2012

I had seen their used car inventory Friday on-line and a 2011 Mazda 3 caught my eye. I filled out my trade information online and within five minutes I got a call from Candace in the internet department telling me to come on in and test drive. I arrived at the dealership on Saturday and Mr. Mack Spain greeted me and had me on my test-drive in no time. I really loved the car's low mileage and features. He and Mr. Addie Mack worked with me and got me down to an affordable payment and a fair price for my trade... on a Saturday. I must say, this was the most pleasureable auto-buying experience. It's nice to know that there are employees who actually still care about their customers. I would recommend Classic Ford to everyone. Come on over and see Mack and Addie. You'll be glad you did! -- John M.

JimmyR72

24 de ene. de 2012

I went in looking for a car that fit my budget and needs. Josh was able to get me one that meet both needs. Thanks for all the help and patience he had waiting for me.Jimmy R.

mazareti

23 de ene. de 2012

I have purchased many vehicles during 20 plus years of adulthood and this has been my most postitive by far! Collette cut to the chase with any price negotiations by presenting the deal to the finance managers. Even though I had secured my own financing I was presented with a different scenerio that could save my more money. I declined ( due to Extreme loyalty) but I appreciated the offer. My husband is in the market for a new truck and he will definitely request Collette's assistance and Classic Ford has shown us they have the best prices online and at the dealership!

famous32

12 de ene. de 2012

Mr.Bonnette is a outstanding Salesman and i were in an out of there in no time.They had a great selection of Ford and Lincoln cars to choose from. Mr.Bonnette and mr. Williams worked with me to find just what i were looking for and kept it within my price range. I would recommend Classic Ford Lincoln to any and all my friends for their next new or used Truck and car purchase. i like to gave very special Thanks to all Claccic Ford Lincoln of Columbia SC. personel for a great jobs for help with me. and Thanks again.

bluestarmom

9 de ene. de 2012

went to the dealership to just look, because I fell in love with the Ford Explorer 6 months ago. Jay greeted us and helped us look for a vehicle that would suit my needs. There was no overpowering pressure from Jay, he was very casual and relaxed with us. After talking and driving a car we went in and looked at the paperwork. The price I received for my trade in was excellent and the whole sales staff was very friendly and honest with us. I truly enjoyed my experience, the only reason I rated overall experience with a 4 is that my car was not clean when I left the dealership, even though Jay sent it to be cleaned. My windows were filthy and the car itself was not clean. I do not hold Jay accountable for that, short of cleaning it himself he truly has not control over those who do that job. Jay did tell me to bring it back to have it cleaned but due to the arrival of a new grandbaby and being out of town I have not had the chance to do that. I would definitely buy from them again, just need to find a place to have the vehicle cleaned.!!! Thanks Jay for everything. I am a very happy Ford owner!!

Klmaiden

8 de ene. de 2012

I had a great experience with this dealership. Mr. Spain showed me all of the options within my price range and made it a very enjoyable process. They have a wonderful selection of vehicles. I was very impressed with Mr. Mack during the financial process. He explained everything and made sure I was comfortable with all aspects of my contract. I will definitely be recommending this dealership to my friends and family and will be back for my next car purchase!

Kathryn Lindler

4 de ene. de 2012

Everything was satisfactory. They were able to find the vehicle I was looking for with no extra charge. They made sure I was satisfied before the final signing of papers.

ljstephe

4 de ene. de 2012

My husband an I were very impressed with the awesome customer service we received from this dealership and our salesman. Mr. Dozier was very knowledgable about the vehicle and explained everything to us as well as anwsered any questions we had. We didn't fgo there ot actually purchase a vehicle on that day, but after his impact on us, we had no other choice.Classic Ford-Lincoln of Columbia should be proud to have salesman lic Mr. Dozier working for them. In, addition, we have a family member who will be looking to purchase a Lincoln soon, and we have already given Mr. Doziers name as well as the business person mr. Addie Mack.

dcsaxon

3 de ene. de 2012

Prior to going to Classic Ford of Columbia, SC, my husband had called them about a 2011 Taurus they had on the lot. He talked to a very nice lady in the office (I think her name was Candace)who told him to ask for her when he comes in. When we got there, she introduced us to Leland "Jay" Bonnette who would be our sales person. I'm sure all of their sales people are great, but if you have a choice, I would highly recommend asking for Jay. He is totally down to earth, no high pressure sales pitches, able to answer all of our questions, worked up several different scenarios for us, handled the majority of the paperwork before sending us to the finance office, gave us a crash course in how to use SYNC, etc. all with a very patient attitude. You could tell he truly wanted to help us as best he could. The finance manager that we dealt with was equally as nice and knowledgeable. He worked with us to find the best warranty options, etc. for our needs.One of the owners of the dealership also spoke to us - once while we were in the process of purchasing the car to make sure all of our needs were being met and then right before we drove it off of the lot to thank us for our business.We couldn't have asked for a better experience buying a new car. I highly recommend Classic Ford to anyone who's looking to buy a new car.

dknight67

3 de ene. de 2012

Carl was very patient and took the time to answer all of our questions. He made every effort to find the exact model and color vehicle I wanted and I am very pleased with my decision and with his determination to find the car I requested.

kabaustert

3 de ene. de 2012

Michael was very good. I was in an extreme hurry when I stopped at dealership and Michael did everything he could to accomodate me. The whole experience was very painless. I would definitely go back.

wmillett

2 de ene. de 2012

The sales team was extremely knowledgeable and willing to help with anything. We had a great experience buying from this dealership. Will definately buy here again.

kbeckstrommd

30 de dic. de 2011

I recently purchased a Lincoln MKX. Colette was very helpful from the time we walked onto the Classic Ford Lincoln lot to look at cars. Colette was very professional and able to answer all our questions. The car we wanted was not on the lot, but Colette was able to locate it for us very quickly. Overall, everything went well and we would definitely use Colette and Classic Ford again.

tesshell

28 de dic. de 2011

Was very pleased with the way we were treated. Mr. Spain was a joy to be around. He took the time to show me everything about the car and to make sure we were not leaving with any unanswered questions.

MeShalaMoon

21 de dic. de 2011

My name is MeShala and I have been working with Classic Ford Lincoln for about two months. The help in finding the car I wanted was exceptional! The timing was impeccable for finding my vehicle and it was exactly what I was looking for. Although I did not purchase a car, Mrs. Colette and JJ were of great assistance. When I get ready to purchase my next vehicle I will promptly report back to this dealership. I recommend anyone looking for great service and a great vehicle, go to Classic Ford Lincoln of Columbia!

pts116

20 de dic. de 2011

I visited several dealers over the last two weeks. Two of the dealerships were horrible experiences being passed off and pushed around in to trying to take something off the lot that I didn't want. Colette treated me very well, we went on a test drive and she made sure that I was informed about all the intricacies of the vehicle. We arrived back and started reviewing the price. I knew that 2011's had much better incentives, we found out that the truck I test drove was a 2012. She immediately searched her inventory to find the 2011's that she had left, we looked them over, and I decided that they were not what I wanted, they didn't have the features or the color that I was looking for. She informed her manager, JJ, who took down some information on what options I was interested in. He returned to tell me that 2011 inventory was so low across the US that there weren't any trucks that met what I wanted on the east coast. We discussed the price of the 2012 truck I test drove and the price of the closest truck that was a 2011 that they had on the lot. They both stayed after hours to work with me. I left saying that I would have to decide and do some research. Several days later I was clued in to an American Express service and true cars.com. I emailed Colette with several of the trucks with options I was interested in. She responded with the dealer's lowest price, which was within my target range. She recommended that if I wanted this truck to put a deposit on it so no one else could take it. After discussing I agreed. Working with the dealership we managed to settle on a reasonable price for my trade ins. I have information regarding loans and extended waranty to hopefully negotiate a price on both, so far the service has been wonderful. Colette and JJ, as well as the GM Paul, have all been a pleasure to deal with, and have done all that they can to get me into the truck that I want at a price that is within my target range. I will most definitely recommend them to anyone looking to purchase a new Ford in the future.

silverpenny

16 de dic. de 2011

Carl Vaughn was Great and very helpful but he was working against the circumstances created by the dealership. Despite having an appointment, the car wasn't ready for delivery. Some optional items were not there and had to be ordered. To avoid a 300 mile round trip just to have the splash guards and front license plate holder installed, I requested the items be sent to my home and I will need to pay extra for an installation that should have been done by Classic Ford. I had anticipated the car would be washed, full of fuel and ready to drive away upon my arrival. It wasn't. It was washed and fueled just before we were cleared to drive away. If Classic Ford was efficient, the paperwork should take no more than one to two hours. Our total time at the Dealership was nearly four hours because there was a lot of time just waiting with no activity.The questionable (and perhaps illegal) requirement (there is no option) that I purchase a $500 paint and fabric protection plan makes me angry. In my 60-plus years of owning cars, I have never needed such protection. My cars are kept in a garage and I wash and wax them regularly. We have no children or pets to mess up the fabric. I DON'T NEED AND DID NOT WANT TO BUY THIS PROTECTION!

ponie1992

11 de dic. de 2011

I was actually just looking around at new vehicles contemplating about buying new. I found the perfect car for me, a 2012 Ford Mustang. I've had several Mustangs through the years so it was a no-brainer for me to purchase another. I went through truecar.com and was contacted by Hope Carter. She was very professional and was a great help in purchasing my car. Since buying a new car is never a quick process, Hope offered conversation to pass the time. She is very friendly and I would definitely deal with her again if the situation arrises.

SENewton

7 de dic. de 2011

I was looking for a used Ford Crown Victoria and Classic Ford had one on their lot. I made contact with Carl Vaughn and asked about seeing the inside of car and the price. He brought the keys and showed features on the car. After bringing back my wife to look at it and Carl found out that this would be a cash sale he offered to see if his manager could approve a lower price....which he did. Carl got all of the paperwork together quickly and got signatures needed then escorted us to seating area to wait to see the financial officer. He also got the paperwork together quickly and when finished he escorted us back to front where Carl met us again. We made an appointment for the following day to bring the check for balance due and complete the sale. Everything was explained thoroughly and the car was gassed and cleaned and ready for us when we got there. It was a very pleasant experience.

dolp

6 de dic. de 2011

I called and spoke with Glenn about the electric problems we were having with our vehicle and he told me to bring it in and there would be a 95.00 diagnostic charge. We took our vehicle in the next morning after being there 1 hr. Glenn told us that after doing the diagnostic charge they still could not find the problem and they would have to take the back seat out to get to the security system to see if that was the problem. He said it would be 95.00 an hr. I asked Glenn about how long would it take to take the seat out and to get to the security system and he said about 1hr. and I said it would take another hr. to put it back together not counting the time to see what the problem was. Glenn said that was correct and he said the guy that was doing this work was train in this area and he was sure this was the problem. I told him to go ahead even tho he told me the day before there would only be a 95.00 charge for diagnostics. two hrs. later he returns and told me and my wife to follow him. When we got to our vehicle they showed us where a couple of wires were broken in the door jamb. He said this could be the problem or not. I asked him how much this will cost and he said the time we had already put in and I did tell him to go ahead and fix it. Glenn came to us within 20 minutes and told us that it fixed the power window problem but not the other electric issues and they will have to remove the back seat to get to the security system (something they said they were going to do at the beginning of the second hr.)I asked Glenn again how long will it take them and he said 5 hrs. Wait a second he told me earlier it would take less time. I am thinking to myself this is costing more and more money and the only thing that they have fixed is the power windows. He told me we would need to leave it over night that they had two other vehicles to work on. Wait a minute we got there when he told us to and you telling me you have to stop working on ours to work on someone else vehicle that came after ours when you have God knows how many workers in the shop. Glenn then told me that our vehicle had ran out of gas. Me and wife just put gas in it. We told Glenn that the gas gauge stop working when all the other electric things has stopped working. He told me to go get gas because they had to move my vehicle to work on others. I told him I would but, it was not out of gas. They had a guy to come pick me up and take me to the gas station. When we got back I put the gas in it and it still would not turn on. The shop foreman came over and checked it out and he said it was getting fuel. I went and found my wife and told her, then Glenn came and told me they got it started after I left there was a shortage where the fuel reset button is located. Glenn asked me what I wanted to do and I ask him to give me a few to see what we wanted to do. We decided to take it to another Ford dealership since they seem to not know what the problem was. They charged us 285.00. The thing that gets me is that we should not have been charged 285.00. Glenn told me they were going to take the back seat out where they could get to the security system on the second hr. after the first hr. of diagnostics and when they could not find the problem. I told them on the second hr. they could go ahead and take seat out and look at the security system but, no they took 2 hrs. to tell me they found a broken wire in the door jamb that only took them 20 minutes to fix. There is no way you are going to tell me that it was ok to charge me for two hrs. for something that only took 20 minutes to repair and you know it did not take that long to find it, when you were supposed to be checking the security system. I called the service department when I got home and a lady answered and I told her I wanted to speak with a manager over the service department and she told me to give her some info. of what was going on where she could direct me to the right person. I said you are the lady that works and the bay and she said yes. I told her the situation and she said she would get someone to call me back. I got a call and it was Glenn wanting to know what was going on and I told him I wanted to speak with someone over him. The lady knew I was complaining about Glenn and went straight to him...go figure. I got a call from the department manager and he stared off by telling me to save him and me time that I got my vehicle serviced and they found the problem....no no and no you did not find the problem except for the power windows. He had the nerve to tell me he would not had taken my vehicle if he knew it had 150,000 miles on it and with all the problems and I should take it back to the dealership I purchased it from..he much as called our vehicle junk. The sad thing is where I purchased the vehicle recommend me to go there for the repairs. He told me that they spent to much time on my vehicle, he said they had it for four hours and only charged me for three. Yes it was there for four hours but, we had to go get gas and Glenn gave us time to talk about what we were going to do which this added up to an hour. I asked to speak with the person over him and he told me it would not do any good. I kept trying to tell him they were not being fair to charge me for three hours doing something opposite to what they were telling me what they were going to do. They lie to me from the beginning. The department manager even said the 95.00 diagnostics test would applied to any repairs. I told him they repair the power windows...so in this case I should only been charged for 2 hrs. He was very rude to me and treated me as if I was dirt. I told him I would be spreading the word about them and this is what I am doing. 285.00 and all I got was power windows fixed.

79ClemsonTiger

6 de dic. de 2011

Purchased a new car from Classic Ford. The car my wife wanted was not in stock so they checked around and found one at another dealer. Staff were friendly and helpful.

eallen22

30 de nov. de 2011

This was the first time that my family shopped at Classic Ford Lincoln and we are so happy we did. Weve dealt with a number of bad car buying experiences before and were wary about this one. The service we received from Michael Evans was friendly and helpful. He worked hard in order to get us a car at the price that we could afford. His experience in dealing cars as well as his genuine interest in finding the best car for us made for one of the best, hassle-free car buying experiences weve ever had.

kelsea.carney

26 de nov. de 2011

I enjoyed my overall experience at Classic Ford of Columbia. The price of my vehicle was initially overpriced but with some negotiation the price was somewhat reduced. I did not appreciate the fact that the chrome wheels which were originally on the vehicle had been removed and replaced with aluminum painted wheels without my knowledge before negotiation began. Details like this should not be overlooked or swept under the rug. A price reduction reflecting this change had been posted on autotrader.com but no price change was listed on classic's website. I feel that the sales staff should have been more informed and knowledgeable. Compared with comps in the immediate area, I feel my vehicle sold for a price slightly higher than it should have been. However, I love my new Ford Edge and I do not regret anything about the purchase. Addie was very helpful in the finance department and I feel confident with my purchase. Everyone involved was very accommodating and pleasurable to work with.

ajp12084

17 de nov. de 2011

My salesman was very polite and was able to answer every question i asked without hesitation. He was well dressed and was able to understand what i was describing when i was telling him what i was looking for in a car.

seash

12 de nov. de 2011

This was a great experience for buying a car!!! Here are the reasons for my excellent rating of this experience. First of all the car was for me while my husband came along and paid for it. It was so nice to have a salesman pay attention to a short female with very specific wants and needs in a new car. I told them that I had been very spoiled at another dealership we dealt with in Moncks Corner. I did not think it was possible but they outdid the previous experience. From Frank Walker the service manager we went to Paul the general sales manager, then to Jared Whitman who not only took great care of us as he was training Colby McKnight; we were treated like royalty. Even Addie Mack the finance guy made writing the check enjoyable and I didn't think that was possible. However the most important thing was that Jared Whitman actually listened to my needs and then let me look at everything I thought I might like. Above all, nobody was pushy (I'd have been long gone at the first sign of pushyness). He and Colby actually made the experience fun. I have never had someone actually show me what every button did before I drove off the lot and then showed me the exact place I needed to go to if I was ever unsure. I started the day wanting a fully loaded Focus or Escape but ended up getting and loving a Fusion. We left the dealership to go to Charleston to see my Grands and the drive was great. So quiet and smooth. I can assure you we will be back to Classic Ford for all maintenence as well as any future purchases.

ltlred6771

6 de nov. de 2011

We had a very good experience with all of the staff that we met. They were very empathetic towards my cancer situation and all was very much appreciated. The only thing that I would change would be the kiosk areas into offices and maybe an area for the kids to play or watch TV during the long process of buying a vehicle. Loved meeting everyone and look forward to going back just to see everyone.

angelina143

2 de nov. de 2011

I enjoyed Visiting with the people at the classic lincoln ford dealrship the other day. Michael Greeted me before even steping out of my car. He was a very intentive salesman and we are very happy wtih out purchase. I am giving an overall GREAT expierence with the company. theonly thing I didnt like was that it was an all day process which isnt technically nothing we could have handled. I will be recomminding other people to the servie department and asking people just to take a few mins into getting to know the employees of this company.. GREAT PEOPLE GREAT SERVICE

kayeandcb

29 de oct. de 2011

Thomas Boyles was very friendly from the time we got out of the car until we finished all our paper work. We did not come in to buy a car, but he was so nice and just eased us in a new car, no pressure. Hunter tried to guide us also into this new car. We had a great experience from begining to end. We did not buy the first day, but returned and bought. Hunter explained what we were getting for our car and the financing. Thomas found just what we were happy with. Addi Mack, was very professional explained all the paper work to us. We were walked through every step and explained every thing we were doing and why we did what we were doing. I would comend Classic Ford to anyone and tell them to ask for ThomasBoyle. Sincerly Cecil and Kaye Edwards

probassnet

27 de oct. de 2011

You should be to have Hope as a Sales Consultant. You should try to find at least a dozens people like her, she is very caring and has a vast knowledge of the products she is presenting.Very please and have with Hope.Thanks you Classic and Thank you very much Hope great job.

dqep1113

26 de oct. de 2011

For the most part I enjoyed the experience of this purchase, however, I do not feel it should take 6 hours to purchase a car. I feel at times I was left sitting to see how much I could be worn down so they could make the sale. I didn't get the car I really wanted, but I did get a nice car. I worked all day then after work stopped by to see Colette and I did not get home until after 10 PM. That is unacceptable and I think you need to figure something out so that your customer doesn't have to waste 6 hours of their time after already working a 9 hour day.

jobe13

26 de oct. de 2011

Jared Whitman was our salesman and he did a great job. He was very personable and the time spent there didn't seem that long because of it. We weren't hasseled and he went above and beyond our expectations. Thanks again, we will send our friends your way. Jobe Homan

elgrancazique

26 de oct. de 2011

Great deals and great people. All my goals were met and I'm very satisfied with the professional manner of the outcome. I would buy another vehicle and recommend this dealership to anyone.

MustangClassic

25 de oct. de 2011

I went to Classic because of their participation in the USAA program. My salesperson was very personable. He took the time to review the different options and styles of the Mustang I was looking at purchasing. Instead of a quick push to purchase, I got a thourough tour of the car and its features and options. All of the questions I had were answered and the discussion went at my pace, not theirs. Ultimately, Classic helped me find what I wanted and at a price that I knew was fair.

thechuckwagon

20 de oct. de 2011

The people there were very friendly and honest. They listened to what I wanted. I walked in there just to find out how much my car was worth and walked out with a much nicer vehicle, but I didn't feel pressured to buy. Bang the gong!!Roger Canty is the best thing since sliced bread!

Randall Hrechko

12 de oct. de 2011

It was a great experience at Classic Ford. Mr. Boyles was very knowledgeable and used a low pressure sales tactic. I have already recommend him to other prospective buyers I know. I will continue to get my vehicle serviced there as well. Keep up the good work.

jnewman246

6 de oct. de 2011

No Order Confirmation, No copy of contract or order, No Estimated Date of Arrival, No Updates on order, No Contact with us after Ordering car.We went to Dealership repeatedly to get an order confirmation and updates but all we got was a piece of paper taken out of a different car and we were told "this is what we ordered in a different color and without this extra package!" So actually a different car. Every time we ask to a sales person for updates, they had to check with the sales manager and he could never give us any updates because he did not know and did not know who to ask. Sales Manager did not care and did not make any effort on finding out.The last week before our car finally made it to Ford we wanted to talk directly to the Sales Manager and his basic answer for everything was "I have to ask the GM but he is in a meeting in Detroit!" Might be true but is there no 2nd in command? Seriously?However, he promised to call the GM and call us back WE ARE STILL WAITING ON THAT CALL!Luckily another sales person took over our case and he seems to be the only one in this Ford Dealership that cares. After months without receiving a single phone call or email from Ford finally someone called to make sure we get our car as soon as it gets to the dealership. Thank you Andrew.

Pbradshaw

3 de oct. de 2011

I had been shopping for an used Ford Expedition and looked at several at dealerships in the area. After much research on the internet, I decided to look at one at Classic Ford of Columbia; a friend recommended Bill Goshorn. Bill was fantastic to work with and was able to give us a great deal with payments that fit our budget. Their financial expert, Addie Mack, worked with the credit union to get us a loan that had a great interst rate. Everyone in the dealership was very social and made us feel at home. The only negative part was the cleaning of the vehicle for delivery. The exterior wash job was rather bad and streaks were obvious. I would recommend Bill Goshorn and Addie Mack at Classic Ford of Columbia to everyone.Patrick BradshawUPDATE 11/27/11On 11/25/11, they finally got my interior light repaired as promised at the time of sale. Also, they did follow-up shortly after the sale and clean the vehicle very well. I also had an issue with a tire that was identified on the date of sale but continued to have issues. THey stood behind their warranty (after some discussions) and replaced the tire at no cost to me. About two weeks ago, my son went to this dealership and purchased a certified pre-own F-150 pick-up truck. This was due to us recommending he go there and see the same salesman, Bill Goshorn. He was treated very well and most things went smoothly. He was promised at the time of sale that they would repair some dents and scratches. He took it back in for them to fix these and there were at least two that they did not fix but just painted. We are waiting to see what they are going to do next.

Pauline Bowers

1 de oct. de 2011

From the first e-mail and phone call with Josh, he was very cooperative and helped me with my new car. All he needed to know was what I actually wanted. He told me the best way to handle it was to come in and actually drive a Taurus or Fusion. He was right. I love my new Fusion. Josh got me the exact color I wanted the very next day. I was very impresseed. He was very sincere, honest, courteous, friendly, and personable. He is young and not a pushy sales person. He made it a hassle free experience. Next he introduced me to the Business Manager. Here's where I really start getting nervous. Mr. Addie Mack, the Business Manager, was very cooperative, friendly, and courteous. He handled all the paperwork very expediently. This definitely was not the first deal handled by him. Yes, I will recommend everyone I come in contact with to go to Classic Ford. I've driven a Ford since our first Mustang in 1966. Thanks for keeping me in the Ford Family and my hassle free experience was definitely appreciated.

daisyduck

25 de sep. de 2011

Repeat customer so that should speak for itself. Bill is fun to work with and really knows "his stuff". We are committed/loyal Ford drivers. Ford has definitely stepped up to the plate with their new "global models". AND FORD DIDNOT TAKE TAXPAYER BAILOUT/MONEY. This says so much about the integrity of the company. We are trading in a 2008 Edge, which we love, for a 2012 Focus HB SEL. Gas economy was a major factor in our decision. Everyone at Classic Ford made us feel like we are a valued customer, not just a "new sale". We would definitely recommend the Classic Ford dealership, its people, and Ford vehicles. FYI: before the Edge, we had an Escape! And, my first car when I was in my 20's was a Ford 500, GT (I think) with landeau top in Autumn Rust--I think it was 1966 ish????? Whew, dating my self here. Bunny and Norm Howe

tboland

19 de sep. de 2011

Victor is a great Salesman. He did a outstanding job of being ready for myself and my wife. He was ready with a line up of SUV's for us to reveiw with him. He took the information I provide on what we were looking for and had her in what she want with in an hour.

lfjeffcoat

15 de sep. de 2011

Was not looking to buy at time of visit, but the sales person made it so good that we could not resist the purchase of our NEW car.

rhooper

15 de sep. de 2011

John was very friendly and helpful in the purchase of our new Taurus.It was a very satisfiying expericnec for my wife and I.We really are enjoying the car.Ron Hooper

huey1983

12 de sep. de 2011

Mr Goshorn was a great sales representative and met my expectations on customer service and car buying experience. I would recommend Mr Goshorn to friends and others interested in their purchase of a new vehicle

matthewfb

10 de sep. de 2011

My experience with the dealership was awesome. They were freindly and i would go back in no time. Also i would send people that wanted to buy a car there also.

steve kerlagon

4 de sep. de 2011

The saleman was good to work with because he took the time to explain the truck and all of its options. He was not a aggresive saleman witch I liked.

usarmy63h

4 de sep. de 2011

This is a great dealership. First I have had two great salesman, they were not pushie at all, they were educated on the vehicles they showed me. In my opinion they were outstanding. They didnt force themselves at all but they still sold the truck I wanted. The pricing was great, they were willing to negotiate which was great. I got everything I wanted at the price I wanted it. I didnt get any of the games that you get from other dealerships. Im glad that Mr. Boyles and Tia were my salesman, they made the process easy and exciting. I would absolutely buy another vehicle from this dealership!!

icela

4 de sep. de 2011

I have been using Classic Ford for all my service needs on my 2004 Mariner since Stivers bundled into Classic Ford since their workmanship is top notch, their waiting area is spotless, but most of all because their service reps. like Jeremy are awesome.

grjohnston04

2 de sep. de 2011

I found the sales staff to be very curtious. Their product knowledge was extensive. They answered all of my questions quickly and completely. A few weeks ago I had visited this dealership to see what they had in stock. Jared Whitman introduced himself and showed me what what was available that came close to what I was looking for. I told Jared that I may be buying in September and gave him a more specific list about the car and options that I wanted.Jared called me on August 29 to inform me that an Explorer had arrived at the dealership that fit my desires. Without his timely communications, I may have gone to Lugoff Ford, that was offering a similar Explorer to me. I purchased an Explorer XTL.I am very satisfied with my car shopping experience at Classic Ford.

Michael Hunter

29 de ago. de 2011

I was very pleased with my experience at Classic Ford of Columbia. I reasearched cars on the internet and had decided upon one to test drive, the Lincoln MKZ Hybrid. I sent a message through the website to be contacted and within a few hours I was contacted and asked to set up a time to testdrive. When I arrived at the dealership to test drive the MKZ Hybrid, I determined it was too small. I did not test drive the vehicle but instead selected the MKS. I test drove it and thought about it for a week while I looked at other vehicles. I showed up a week later and took the Lincoln MKS home overnight to think about it. I purchased it the next day. JB answered all of my questions and was very easy to work with. No one at the dealership tried to sell me anything I did not want. The purchase was simple and pleasant. I have had great experiences with my previous 3 vehicles (all Fords) and I still have my Expedition. My salesperson, John Benjamin Jr., was very curtious and informative. Classic Ford and JB represent Ford well and exceed my expectations. I will purchase another Ford in the future and will purchase from Classic Ford and JB. The experience was great and I truly believe in the quality and leadership of Ford. Well Done! Michael D. Hunter, CPA - Chief Financial Officer, Accident Insurance Company, Inc.

kbendillo

28 de ago. de 2011

For nine months, I had planned on buying my previously leased vehicle. When I went to make the arrangements for this purchase, Roger and Classic Ford gave me a new vehicle at a great price--almost comparable to buying my 3-year-old car. We are very happy with our recent experience!

sherrylewis

25 de ago. de 2011

The service was excellent; from the time I met Thomas Hardy I knew I was going to make a purchase from him. He was very pleasant, very friendly and very knowledgeable about Ford Cars. The young man knew more about Ford cars as if he had been around a long time. Before I came to Classical Ford I was considering purchasing a SUV from CarMaxx; by the SUV (Toyota Highland 2008 and 2009) being a used vehical; the sales person didn't know much about the automobile. But when I came to Classical Ford; Thomas took me under the hood (like I new what I was looking at; I'm a female) but he made it so simple and plain that my 9 year old would have been able to understood it. Not only him but Raheim Addy really confirm my decision to buy. He offered me such a good deal with the rebates; Dent insurance and the tire insurance that I just couldn't resist. To be honest with you my payment didn't increase but it decrease. Now how many time have you purchase a new automobile and the payment decrease; I hadn't met one person except myself. That's a rare. Keep up the good job and you will always have my business and also the business of my family and friends.Blessed,Sherry

jgrimm

25 de ago. de 2011

Bill Goshorn is the program sales manager. He was professional and knowledgeabe both on the corporate program and the vehicle we purchased. We should have been more specific on what the exact taxes and fees would be prior to arriving to finalize the sale, but the final figure was determined quickly and relatively painlessly. Addy Mack went a step above and found an interest rate better than the pre-approval rate we had.

brinsonson

23 de ago. de 2011

I drove in to Classic Ford just to look at the new vehicles and Andrew Moore braved the 95+ deg. temps to walk out, greet me, and answer every question I had. I dealt with Andrew on Friday and explained to him that I absolutely would not make a final decision on a vehicle purchase until "I slept on it". Of course he wanted to close the sale but he had confidence that the vehicle and possible deal we agreed to would make my decision for me.It did... I returned Saturday with the intention of making the purchase. Andrew was with another client however he was able to break away, greet me, and introduced me to J.B. who he put in-charge of my needs. J.B. was able to answer the other questions I had and start the process of the vehicle purchase.Andrew is very professional, easy to speak with, he listens, and would be an asset to any company or business.andJ.B. is equally an asset to this company.

FordMan6

22 de ago. de 2011

The staff at Classic Ford Lincoln of Columbia, was awesome, they made car buying less of a hassel and more enjoyable. Bill Goshorn, the dealer I dealt with was great guy, he really know his craft, he answered all my questions and then some. I would highly recommend this salesman and this dealership to anyone, in the greater columbia area.

acatoejr

11 de ago. de 2011

I was treated very well by the dealership. They listened to what I wanted and worked diligently to meet my needs. The price that I was given and more importnantly, the manner in which I was treated, made me want to do business with Classic Ford.

sbowers

10 de ago. de 2011

On arriving at classic Ford/Lincoln Shomari Carey came right out to greet my wife and I. We told him what we were looking far and he did not hesitate in helping us. He was very helpful in us making the choice that was suitable for our needs. All the staff that we worked with was very nice and helpful.

RebekahLivingston

10 de ago. de 2011

I went looking for a car and they had exactly what I needed. Roger was very helpful with finding me a car and getting the paperwork processed for the sale in a timely fashion. I would highly recommend this Ford dealership to anyone as well as a Ford vehicle.

charlene12345

10 de ago. de 2011

The best experience ever, professional understanding patient and the sales person went above and beyond to assist with the sale of my new truck. I would recommend this dealership to potential customers. Roger is the best

scott haulbrook

10 de ago. de 2011

We originally could not get the price we could afford from another salesman on a used 2010 Ford Focus at Classic Ford. Roger Canty called me back two weeks later and we negotiated a price over the phone. He is an experienced salesman and was very friendly when we met in person. Our overall experience with Classic Ford was great and Roger provided us with great customer service. We would buy from Classic Ford again.

twmyers

10 de ago. de 2011

Andrew was very knowledgeable on the vehicles on the lot. I appreciated this because because of the lack of knowledge I had. He offered to show me every button in the car and what it does. I would like for him to be my salesperson in the future and think that Classic Ford has a rising star on your hands! Congratulations on a great training program. Addie Mack was our finiance guy and work very hard to get us the best possible rate. That was much appreciated also. The only problem I hate to mention was when they detailed my car on Monday 8-8-2011 my daughter dropped her phone between the seat and console. When she went to reach for it she scrapped her hand on a straight razor that was left there from the detailing. I called and talk to John (sorry, don't know last name) and he apoligized and said that he would see that it was addressed. I just don't anyone else to get hurt. Thanks for the opportunity to review my experience with Classic Ford and we will see you on our next car purchase.

shirleysteenbergen

5 de ago. de 2011

Mr Thomas Hardy and Morris Smith are very high caliber salemen. Both went above and beyond to make us feel welcomed and were more concerned with our comfort level than anything else. Both have been readily available for questions before, during and after the sale. We will continue to use Classic for our auto needs, both buying and servicing.

Scott Dickerson

5 de ago. de 2011

Over all this was an ok experience.I arrived at your delership at 11:45 and did not leave until almost 3:00 PM. The process was way to slow with involvement from multiple persons ans waiting on folks to get me numbers on interest rates etc. I had worked thru the internet because it usually expedites the process when arriving at the dealership. I brought a check for $10,000.00 with me as a deposit and was ready to buy when I got there.I do not like the practice of your dealership adding in Services(Meridian) arbitrarily to the sale price. I did not need this nor was I nterested in it. Its your business and your right to run it like you do, but it incoveniences the customer in the long run.

shayshaynelson

4 de ago. de 2011

My husband had been looking on the internet and talking with Bill on the phone for several days. We were looking to trade our Lincoln MKX for the Lincoln MKZ car. I have been driving a Lincoln for around 10+ years. We made an appointment for a paticular time and actually arrived thirty minutes earlier. Bill had no problem taking us earlier than originally set up. Bill first showed us on paper that Classic Ford could indeed take our original vehicle on a trade and be able to keep us in the range of price he and my husband had originally discussed. We proceeded to go outside in the 100 degree plus heat and started looking at the cars. Bill let us look at several cars, had us get into the car and let me look around, check all the bells and whistles; I proceeded to tell him that I did not like the amount of leg room in the front or back but believing that we had already established that we were getting a car, I went on back in. Bill realized that I did not want a car but wanted another SUV, when you get use to driving an SUV and the space you have inside, going to a car is certainly quite a change. Needless to say, we finally made a decision on a SUV at around 9:00 that evening. Addie Mack then took over while Bill went and filled the vehicle up with gas. Addie was very patient with us did not seem to be in a hurry and we went through the paperwork. We did not leave the dealership until around 10:00 that evening. Bill nor Addie seemed to be in a hurry as they both went through this long process with us. I was actually surprised when Addie said at the end that he would take us back to Bill. This was the most pleasant experience I have had in getting a new vehicle at a car dealership. My husband normally handles all this and usually the only part I have to be involved in is possibly signing some paperwork at the end. As a matter of fact, I have already recommended Bill and Classic Ford to my daughter who is looking for a car. I know these gentlemen will take good care of her should she decide to visit them.

tomsmarsh

17 de jul. de 2011

My Internet Sales representative Joshua Putnal, has consistently demonstrated a high level of Customer Service. Josh's patience with me, understanding of my requests and needs, the processing of my Trade-in of the 2010 F-150, Helping me to select and do the processing for purchase of two vehicles (a new and a used) and preparing them for delivery, one the same day, and the second vehicle to arrive in three days or less. He explained the necessary processes and answered my questions to my satisfaction. When I would ask for verification of pricing, Joshua provided it using not only using the USAA data, but also data from other multiple internet sites. I appreciated his willingness to not push me into a deal, instead he invested himself by taking the time to explain, receiving my feed-back, helping me to select providing me the benefits, and product knowledge, and in doing so, has provided me confidence and satisfaction through every decision process.I greatly appreciated Joshua's respect and service towards wife and myself!I would seriously consider trading-in our vehicles around 36,000 miles, coming back to Classic Ford, and having Mr. Joshua Putnal again be my sales representative!Thank you Josh!Tom SmarshRetired Major, U.S. Army

caw0531

12 de jul. de 2011

The experience I had at Classic Ford was not stressful like at other car dealerships we visited especially since we were not sure exactly what type of vehicle to purchase for our daughter.Raheim concentrated on my daughter's needs and wants and kept her on point.I personally know Raheim and I knew that he would be the perfect person to see to purchase a vehicle because of his determination and energy.We will come back to purchase another vehicle in the future.Thank you Raheim and Classic FordRaegin, Christine and Ray White

fzhamilton

10 de jul. de 2011

Very good experience. Roger is extremely professional and the Classic Team went out of their way to accomodate us with our purchase. We are pleased with the car and the purchase experience.

CPL37

9 de jul. de 2011

I went on a Saturday around 0930, after visiting an unamed Honda dealership. When I arrived all of their salesmen were outside and after I parked I was greeted immediately (I walked around Honda for about 15 minutes and no one came out to talk to me). They worked with me to get me into the model I wanted; in the price range I wanted; with the downpayment I wanted, and accomplished it all before lunch. So now I'm in a brand new car, in which only I and the few people that may have test driven it have used it. I am a proud owner of a 2011 Ford Fiesta Sedan. They filled up the tank, washed it, and helped me get my personal items out of the trade-in.

MawMaw

8 de jul. de 2011

Everyone at Classic Lincoln Ford that I worked with was extremely courteous, personable and knowledgeable. I spent most of my time with Bill Goshorn who was very patient as I walked from one vehicle to another asking to view the interior of each one in the hot sun. After two hours, I was ready for a test drive with a Ford Explorer. With each model, Mr. Goshorn was very knowledgeable down to every little detail. His expertise really came out in the checklist report before the customer drives away with their new car. The technology in new cars is unbelievable and Mr. Goshorn knew it all. He set up my phone and had me make a phone call before I left. The offer to assist did not stop there. Mr. Goshorn said he was just a phone call away or a stop away and said that there were many people who could help me if he was not available.Mr. Goshorn even made sure that I met the folks in the Service Dept., where to come for my first oil change, and which lane to pull into. One more memorable thing that I want to share is the ringing of the gong. Every customer who purchases a vehicle is asked to participate in the clanging of the gong. After the gong sounds, everyone in the showroom applauds and cheers. This tradition is special. Things like this separate dealerships from others.I am over HR in my work so I know good practices when I see them. Teamwork, collaboration, knowledge, genuineness, and vision...they were all present as I observed and experienced my time with Classic Lincoln Ford of Columbia, SC.

kchurchwell

8 de jul. de 2011

Really enjoyed working with Don on my purchase. He was friendly and non pushy from the start. Don is an overall great salesperson and I would recommed anyone purchasing a car from Classic Ford to make sure he is your salesman

jconti

6 de jul. de 2011

We originally purchased a 2011 Explorer Limited from Roger Canty in February 2011. Roger was an excellent salesman, taking time to completely answer all of our question and addressing all of our concerns. He also always took the time to follow up with us once we finalized the purchase. Once we had the Explorer for a week we began experiencing a lot of problems with the MyTouch system. Jeremy Winters, our service adviser, worked diligently on trying to solve the MyTouch issues we were having. He was wonderful to work with and took the time to explain everything to us. He even kept us updated by email as to what the status was on the updates he was waiting on from Ford. He would always return my phone calls promptly and never discounted any of our concerns.Unfortunately, after four months of not being able to fix the MyTouch system we needed to come up with a solution. We spoke the Paul Canovali about what possible solutions there were for the position we were in. Paul was a pleasure to work with. He genuinely cared about making sure we were completely satisfied with our vehicle and Classic Ford of Columbia. He worked tirelessly to come up with an acceptable solution to our problem. Roger Canty and Paul Canovali worked together to get us out of the Explorer and into an F150. My husband and I have been very pleased with our experience with Classic Ford of Columbia. Everyone was very helpful and a pleasure to work with. Roger, Paul, and Jeremy were all wonderful and we will be buying our next vehicle from them.

jwclinton

2 de jul. de 2011

The atmosphere was very pleasant. Everyone we had tyo deal with was kind, pleasant and helpful. Most of all, I thought Mr. Bill Goshorn was knowledgeable and honest.

napacayce

2 de jul. de 2011

I have been looking for months for a new Ford Mustang. I was on the internet looking at Classic Ford's website for new vehicles. I had a trade car that had higher mileage and did not think I could get into a new vehicle. JJ contacted me from the dealership and placed Bill in charge of handling my needs to get me into a new vehicle. I can't thank Classic Ford enough for what they did for me. They took there time and paid close attention to my needs and got me in a brand new vehicle that I could afford. THANK YOU to everyone that helped me at Classic Ford, and I will be passing along the great service to all my friends.

gonford

30 de jun. de 2011

I have purchased several cars over the past 30 years and dealing with Don and the folks at Classic Ford in Columbia, SC has been one of my top three experiences. I did not feel as if I were taken advantage of and Don was truly interested in my being satisfied. Car dealers have to make money to stay in business and cannot give the cars away but what sets Classic Ford apart is that they deal with you in a very fair and respectful manner. I have no problem with highly recommending Don Chadwick and Classic Ford as a very good place to buy a car. I will go to them for my next car.

wwalkergt

29 de jun. de 2011

My salesman Mack Spain was exceptional! He got me the car that I wanted.After I bought the car Mr. Spain called me and asked me how wre things going with my Mustang Sherrod I just purchased from Classic Ford. I will recommend freinds and family to Classic Ford. It has been a great experience. Thank You. Willie Walker.

Mary Audet

29 de jun. de 2011

Bill was friendly, courteous and very knowledgeable of the product. We bought a Lincoln MKS with a navigation system. Bill was very patient with his two almost computer illiterate customers as he walked us through the process of operating our new car(more than once). WE are still studying the handbook,and have confidence that if we have questions Bill will find time to help us.

ghuracan

27 de jun. de 2011

My experience was fantastic from start to finish! The employees that helped me were very personable, honest and helpful. They truely made buying a car a pleasant experience for me.

mpegram

27 de jun. de 2011

The staff at Classic ford were very helpful and their non-aggressive style of sales made it that much easier to become comfortable and buy a vehicle. They all appeared to have a great deal of knowledge about the product and were very detailed with the information provided.

bocat59

27 de jun. de 2011

This was the best new vehicle purchase I have ever experienced in 30 years of buying from FORD.Roger Canty is the most pleasant and professional sales person I have ever worked with.No pressure no hassle and he found me the vehicle I wanted and at the best price.His overall knowledge of the vehicle and its options and features was impressive.Classic was able to find the best loan and an excellent rate to put the icing on the cake.I will definitely share this experience with friends and family and the next time I need another vehicle there will be no questions as to which dealer Ill choose.Outstanding Job Classic Ford.

dlc1369

23 de jun. de 2011

This is a very bad dealership. First off, once the sale is made you will no longer exist. The smiles disappear and you now become a a nuisance to them if you expect to receive the accessories you paid for but did not receive yet. Further, phone calls will be ignored and you will have to threaten them with legal action to get them to do the right thing. They installed third part aftermarket DVD headrest that probably cost them $300. They charged me $1800 and absolutely knew I wanted the Ford DVD headrest. It took a lot of effort and 4 drives of 55 minutes each way to finally get what I paid for. Horrible experience overall that made me feel sick ever time I drove my new car because of the drama it has brought me.

Jesus1

23 de jun. de 2011

Bill was great and help us out in every way plus showing us how to use the panel on the new 2011 Explorer. Went over everything. Great salesman..

corbett49

14 de jun. de 2011

I have given a rating of great as the experience that I had purchasing my new Lincoln was very pleasant and professional. All of the dealership employees were friendly and helpful not just the salesman and manager we were working directly with.

Allen Pauley

9 de jun. de 2011

Roger Canty got us into an excellent vehicle. He listened to what we needed. Very friendly, knowledgeable and sincere. Sure enjoyed all his help. Addie Mack went the extra mile to secure a low interest rate for us. He explained things in a way we understood. We would return here to work with these two men.

davidyl1417

7 de jun. de 2011

I went to the dealer it took over 5 hours to agree on a price. After I agree with the price I let them know that I wanted to upgrade and get the stock navigation, so they came with a price and told me that they would have to order it tomorrow cause the parts department was already gone. Next day i went back to finalize the deal and close out on the loan. A day later they call me and told me that they can't order the navigation that is going to be an aftermarket one if I wanted one. I went there and they didn't know what kind and for sure they wouldn't give me the name of the company they were going to use to buy and install the navigation. So I felt like I was getting overcharged and I made my dessicion not get from there. Now I'm waiting for them to cut me a check because the funds are not clear in their account they still show as pending. They told me they were going call me yesterday and they didn'. I have to call them today and they still dont have an answer of when I'm going to get the check. I think this dealer is shaddy and would never recommend it to annyone. My first service is free on them but I'll rather pay at another Ford dealer around the area.

thebigr

6 de jun. de 2011

My sales person, Don Chadwick, was extremely knowledgeable and friendly. I had visited several other auto dealers in the past month and the service was extremely poor. The first person I met at Classic Ford was the Sales Manager and he immediately introduced me to Don. Don was professional and courteous at all times. My step daughter and I were together and we both purchased new cars that day. Thank you, Randall Robinson

bob deese

1 de jun. de 2011

I started out by just looking on the internet. I looked at just about every dealer out there except the bail out manufactures. I am a FORD man at heart and deep down I wanted to stick with what I know. I loved the F-150 I eventually traded for my new 2011 Explorer (Limited). I have owned three Ford trucks, a 1984 F-100, a 2002 F150 and the 2006 F-150 mentioned above. Great vehicles all! By the luck of the draw, a young sales person named Leah Edwards emailed me back. The next morning my wife and I decided to go look. We checked out Lexus, Toyota, Hyndai and Ford. I wanted a SUV. I really liked the folks at Classic Ford. I had my heart set on the redesigned Explorer. The inventory of Explorers was down to two so that was a bummer until a third one rolled out of dealer prep. It was just what I was looking for. Leah went into action showing me the vehicle from front to back. She also took my wife through the whole process with the My Touch system. The sales staff could not have done more unless they offered to pay for the car. I rolled out in my new EXPLORER and could not be more happy or satisfied.I look forward to a long and good relationship with Classic Ford. I rated the price for my truck good because you always expect more and we expect to pay less...human nature.

tmckie

1 de jun. de 2011

The process was simple and pain free. As a consumer trying to rebuild my credit, I was able to get a great car at an affordable price. The customer service was great. Everyone was very polite and attentive! You can tell the sales team and the management team love what they do. I will definitely be sending my friends to Classic Ford for their next car purchase!

gasheri

29 de may. de 2011

I was not sure i wanted to trade in my cadillac for a lincoln but it all changed when I set foot at the above mentioned dealership. Roger was very friendly, patient, and informative. i took the used lincoln for a test drive and even though it had very high mileage, it dint matter; the ride was smooth and I still think they gave me a good trade in price. Go Lincoln! Esther

connecthund

29 de may. de 2011

I called Roger Canty late in the afternoon and said I needed to talk about trade-in. I arrived and we walked the lot to look specifically at Connect Transits. He had only one on the lot. However, I was sold on the vehicle before I even saw his one. We then went back to his office talking all the while about other things, not just his sale. I like that about Roger. He takes an interest in the person not just the reason why he's employed by Classic, sale cars. We research Transits he had in-coming and found the one I wanted. Next came the deal. Whew, that man really works hard to meet the buyer on common ground. On May 4th 2011, I met Roger before 5pm. I left there around 11pm. Roger really worked hard to meet my needs. I appreciate that. In my last rating which obviously did not meet this sites criteria, I portrayed Roger work ethic and behaviour is one much like the one heard in the Boy Scout's Oath or promise: On my honor, I will do my best To do my duty to God and my country and to obey the Scout Law (Classic Ford Guidelines); To help other people at all times; To keep myself physically strong, mentally awake and morally straight. Thank you Roger for the great vehicle buying experience. jonathan

Terri Hollins

28 de may. de 2011

Yes, I would recommend your dealership to someone else for the simple reason being Mr. Boyles went beyond the call of duty to find me a blue mustang in my price range. He was very knowledgable with facts about the car, and where to find and locate a car to my standards and his attitude was very positive.He did not have a clue to wheather or not I would even like the car since it had to come from another dealership out of florida.Eventhough it came from floridia it was still to my likings. One that I can say I am well pleased with. I want to thank the ford dealership for all their hard work.

Daycameron

18 de may. de 2011

Best car buying experience anyone could ask for and more. Mr. Goshorn is a nice and very hard working individual who is all about ensuring that the customer is taken care of. This will be my fourth car bought new and have never had this positive of a car buying experience. He explains everything in great detail so what there is no confusion and doesn't play and games or tricks.

jschmid9

16 de may. de 2011

I arrived at 2pm Saturday afternoon and did not leave the dealership until 9pm. There was never a sense of urgency, which was extremely frustrating!!! We waited for pictures for an hour and a half. Then the cherry on top, the car smelled like smoke when it arrived from Ft Mill at 8:30pm, at which we had already signed paperwork. I understand the form I signed stated if the dealership was UNABLE to fix any flaws, I would be able return the car with no questions asked. Victor assured me that when I came back this week ( another 4hr round trip)your detail crew would "bomb" the car, detail it and that would remedy the cigarette smoke smell. I have two concerns. First, what if the deodorizer works temporarily and I am stuck with a car that smells like smoke? Second, I want reassurance that if the smoke smell is not eliminated within 30 days that I can return the car back with no questions. I want this to be a better experience, but I see no signs.

bparris78

12 de may. de 2011

We found a car on the internet for sales a Classic Ford in Columbia, SC, listed as a 2000 BMW 528i "Premium" with 130,000+ miles for $7900.00. We drove 1.5 hours to check it out. First, we couldnt even get into the car because it had been sitting there so long the battery went dead. We discovered on a BMW, if the battery is dead the doors will not unlock. The salesman was dumb founded. The battery is in the trunk and they had to charge the battery to get the car open. Next, they couldnt open the hood. Took many tries to figure out how to open the hood so we could inspect the engine. The car drove nice, but when we inspected it further we found issues. First, one of the most basic routine maintenance items is changing air filters. This car has two of them, when I opened them, I could not believe the "pile" of leafs and dirt under the filter. The headlights had water in them and the seals around them were dry rotted and cracked. Two check engine lights on the dash. The tires were low on air. Obviously the car had been sitting for a while. We explained that these items would have to be fixed before we would buy the car. The dealership explained that the car had already been to BMW of Columbia where they spent $800 to get items repaired, and that they would send it back to BMW to get it fixed. I still cant believe at this point no one has checked the air filters. What else didnt they check? So we leave and in a couple of days the salesman calls back and states that the car is back and the check engine lights are off. My wife asked, if they also fixed the headlights and replaced the air filters. The salesman stated that everything had been taken care of. The salesman wanted my wife to drive back down there that night just to sign a paper stating we would buy the car. He explained they have not had the car long and he has had other people call about the car but told them he was holding it for us. If your going to post the car fax on the internet, dont lie about how long you have had the car because you can trace the purchase dates on the report. On our next day off we drove back to the dealership, 1.5 hours away to look at the car again. Again, the battery is dead, the headlights still full of moisture, the air filter compartments had been cleaned out, but the filters were not changed and this time there was a half burnt cigarette lying in the console of the car from where someone from the dealership drove it back from the BMW dealership. We asked the salesman why they didnt fix the headlights, he stated that he was told "We have to much money in this vehicle we can not put anymore money into it and sale it for the this price". At this point Im ready to leave. I asked to speak with the General Manager. When he comes out I explain the experience we have had and ask if this is normally how they do business. Of course he states no and wanted to know who stated they wouldnt fix the car. I told him what the salesman told us and the salesman chimed and stated I did not say that, I said we couldnt replace the headlights, I didnt know the battery needs replaced (really?). So the GM makes some calls, comes back and states that he will fix the headlight and replace the battery, but he will not come off the asking price of the car. The book value of this car (as listed) is $7,300 so I explain that he is trying to sell the car over book value and it has all these issues. At that time, he explains, oh no, that the car is not a "premium package" as listed on the ad, it is actually a "premium and sport package" so the value of the car is actually more than the asking price. At this point we were done. This is why people hate buying cars from a dealership. I cant believe Ford would allow such a unprofessional establishment to have its name on the building. Im 42, have bought many cars in my life and this is by far the poorest excuse for a dealership I Have ever dealt with.

natdog

10 de may. de 2011

I am very pleased with my new ford escape! The staff was very friendly and and made me feel very welcome. They were very patient with me and id not try to push any cars on me and that felt great. I would recommend all my friends and family to classic lincoln ford of columbia because the service is excellent and the staff is great. My car buying experience was wonderful and i would do business there again.

anjetta2

9 de may. de 2011

sales person was very compliance in explaining everything as far as with car pricing an as well as picking car of good mialige an right size for reason to be used. he was very consistant with paper work done.he was also polite an worked patiently in assitting me as well as being pleased with service

nickelprice

9 de may. de 2011

Very accomodating and nice. They worked to try to help. Roger was an exceptionally nice sales person. There was no pressure to buy. They stayed 3 1/2 hours past closing time to complete this transaction. They were very nice and considerate and did not make it seem like it was an inconvenience staying late.

sharon lindsey

6 de may. de 2011

To Whom it may Concern,On May 4,2011 I had taken a friends car into be service,Becky Griggs. Micky was the Service Personal contact. She was awesome.She kept me notified on everything dealing with the car.I have requested her to be my Service personal when I need to have mine serviced. When I was waiting for the car to be serviced i was walking around the parking lot wasting time. Thomas Boyles approached me making small talk. Before I knew it I was test driving a car.Then taking it to my husband to look at. During the test drive Thomas was very fun and pleasent to ride with and very knowledgeable of the car.However we as most people are on somewhat of a budget. That is were Stan comes in. He was able to help out so I was able to afford the car and work with my trade in.Thomas did go out of his way to work with me. Getting information that I had requested.Skipping his lunch to take care of me. Going out of his way to go by my schedule. The staff there was wonderful and very friendly. I would recommend someone to visit your company for sales and for service. And most defintley Thomas Boyles.You do have a wonderful sales staff there.Thank you Thomas.Sharon Lindsey

gmuffley

2 de may. de 2011

Much of our sale was conduct vis email and phone calls. We used USAA pricing. Josh was very helpful and made the process very easy. Our trip to the dealer was pleasant and fairly quick. I enjoyed using the internet to review the vehicles that Josh found for us.

roadman64

27 de abr. de 2011

This is my second new vehicle purchase from Classic Ford, but my first through their internet sales. The porcess was very fair which was important to me because due to economic reasons I was looking to down-size my vehicle. The staff there especially Bill and JJ, went above and beyond to assist me and my wife and enable us to get the right vehicle at a fair price for us.Thanks so much!

aliciarjustice

27 de abr. de 2011

I asked about a used car on the website. I spoke with Bill. He was very helpful, friendly, honest, and informative. I ended up getting a 2011 Focus and I love it. They worked hard to get me the payment I required. I even opted to get the maintenance plan as well as the gap insurance. I have told everyone about CLassic Ford Lincoln of Columbia and that they need to see Bill.

paulctomlinson

22 de abr. de 2011

Mr. Boyles was most helpful in allowing me the time to seriously consider and ask questions; he was not pushy and very patient and helpful. I was delighted to not experience a high pressure routine but a genuinely helpful process through Mr. Boyles demeanor and assistance. I would recommend to others to seek him out when considering purchasing a vehicle.

castellu

2 de abr. de 2011

March 30, 2011I came to this dealership because we were interested in getting a vehicle that could tow. We had a 2005 Sienna, but we needed something that could pull a trailer and a boat. When I met with Bill Goshorn I said specifically we were looking for a Base Explorer with a Tow Package. They had a Base Explorer, but it did not have a tow package. I told them I was in no hurry to buy, and would wait on one if they needed to order it, but that having the tow package was essential. He reassured me over and over that they could add the tow package with wiring harness to the base model they had in stock. I was told it would be done in a day or two. I accepted this, which was my first big mistake. Secondly, I am a small business owner, which by no means makes me important just busy. Therefore I asked that we take care of as much of the paperwork as possible ahead of time so that I could just pop in and sign the paperwork and be gone. When we bought our Sienna, I didn't even test drive it. We did everything by e-mail, and when we came to the store we were in and out in less than 30 minutes. For this Explorer, I specifically waited a couple of extra days, so that we could schedule a time for me to come down and sign the paperwork. I was anticipating signing the paperwork, then leaving the Explorer with them to put the Tow Package on. I had told them I needed my van for business and could not be without a vehicle to move things around. When I came down for what I thought was just to sign the paperwork, they told me they needed my van that day and they wanted me to drive the Explorer home and to make an appointment with service to get the hitch on. I was assured it could be done in the next day or two. I double checked this, because I could not be without this. I had left an hour open in my schedule to handle all of this paperwork, but since very little of the paperwork was filled out ahead of time and they decided they wanted to try and give me less for my trade-in it took over three hours. Then when we were finished, I waited another 30 minutes for them to wash and clean the car. Heck, I put a deposit down on it the week before, you would have thought this could have been done already. Now, here's where I feel I got completely screwed. The next day I get a call that says the hitch they were going to install is back ordered and it will take 3-4 weeks to get it in. I asked if I was going to be reimbursed for my expense of renting a van for deliveries and of course no one will return my messages. So I'm stuck for almost a month with no vehicle to tow with which made me furious because it was the one thing I told them I needed. They didn't care, they just wanted to close a deal. When I did get the hitch finally installed I look at it to see if everything was done right. At first I don't even see the wiring harness, so I open the back gate and sure enough, there is the wire just laying in the back. When I asked the service guy he says you just have to pull it out and plug it in and shut the gate on it. I have spent $30,000 on a new SUV to tow with, and I have to shut the gate on the wire. Please explain this to me???? It was the most important thing to me and now I am stuck with this rig job. In addition, they owe me a $600 refund from the purchase, has that come yet? Of course not. Please, do yourself a favor and run from this dealership. This was my first Ford and my first car from here and it will be my last. They do not care about your personal situation they just see dollar signs. Hopefully this will have some impact. I am also sending a copy of this letter to the owner of the dealership and to Ford. Thanks for listening,Sean CripeColumbia, SC

watercup

30 de mar. de 2011

My experience with the Classic Ford Lincoln of Columbia team was a great experience. When I went into the dealership, I was met with a friendly sales person who was very attentive to my needs in finding a new SUV vehicle. Jay Bonnette (sales person) worked with the Classic Ford Team to get the vehicle I wanted and the payments I wanted.I enjoyed my visit to Classic Ford Lincoln of ColumbiaI will definitely refer this dealership to anyone looking to purchase a vehicle.

syelton

26 de mar. de 2011

Classic Ford was a very good experience! Josh was a wonderful salesperson! He was personable, helpful, had great suggestions, was not pushy at all, and yet was extremely helpful in my quest for purchasing a car. I highly recommend him to anyone wishing to buy a Ford! (Oh- he was also very patient ... answering every question I had, letting me drive different cars to see which suited me best, and spending time helping me out long after regular working hours were over!) I am very pleased with the car I chose and would highly recommend Classic Ford. :-)

gwynne.tavel

26 de mar. de 2011

This is the second vehicle that I have bought from brad personally, and I have referred multiple people to him. I have had a great experience with the whole car buying system. They worked incredibly hard to get me the vehicles that I want for what I want to pay for them. They paid off a trade that I am sure they are losing money on to put me into a car. My wife and I showed up there after doing a lot of research, and it was ten minutes till they were about to close, and brad stayed there till 11:00 Pm to make sure that we were satisfied and completely happy with every aspect.Their pricing is insane. I have no idea how they can sell vehicles at the price they do. The variety of vehicles on their lot is unmatched by anyone in the area. Their staff is knowledgeable, and not pushy. Not one time did I feel forced to buy a vehicle that I didnt want, or was out of my price range. They brought the price of the vehicle down thousands of dollars so that we would be able to afford it. We spent hours negotiating and not one time did brad get short tempered at all.In conclusion I dont know when or where in the world I will be when I need to buy another vehicle but I will defiantly return to Classic Ford Lincoln of Columbia and not waste my time at any other dealership.

aviolette

23 de mar. de 2011

I was very pleased with the service I received from this dealership. The only downfall I had was I was there for a total of about 5 hours. That was a little much. I gave the ratings I feel was appropriate. My salesman was very helpful and very willing to help us get into the right vehicle.

wtaurus

7 de mar. de 2011

Mr. Goshorn was knowledgeable about the vehicles and had a professional personality. The dealerhip was clean; we were welcomed without a wait and our questions were answered with clear knowledge. The business side was enhanced by with some pleasant conversation. This was an enjoyable experience.

jmeehan

23 de feb. de 2011

23 February 2011Dear Management:My husband and I had a few extra minutes yesterday so we stopped by on our way to Sams Club. It was our intention to begin the researching process so we would know what we wanted when we were to purchase a car in May. I wanted a KIA because of the 100,000 mile warranty. We never did test drive one but I did like the looks and it was in our price range. My husband, being gun shy of foreign vehicles, said we should look at the Fords. We had not seen much for Ford SUVs on the road but knew Ford had NOT taken a buyout. Again, we were ONLY looking and had no intentions of buying yesterday. When we purchased our BMW-Z4 six years ago it was because we stopped to look at the Audis which we really wanted but they would NOT let us test drive that car so we drove down the street and purchased a BMW. Audi lost the sale because they would not work with us.There were only three things we demanded in a vehicle: V6 engine, white in color, and leather seats. J.R. Honeycutt met us while we looked at the vehicle we purchased. We had a couple questions which he was not sure about so he immediately got Stanley to answer those questions. The guys were great and JR did not pressure us at all to look at something more expensive or sway our decision. This car has much more than we wanted but it was immediately available (again, we did not need it until May). Your people worked with us to get us a deal we could live with. Also, because we were only running errands we had to get home to let our dog out as we already had been gone longer than we should have. Since my husband had driven the car and I had not, Classic Ford let me drive the car back to Chapin so we could let the dog out and give me the opportunity to test drive it. We could have still backed out of purchasing this vehicle but our final decision was based on JRs professional handling of the sale (without pressure) and the other guys working with us to make the deal work. In processing the final paperwork Addie Mack was very good about explaining items on the sales agreement. When we realized JR would not get his full commission if we went back this morning we decided to wrap up the deal last night. He deserves every penny he earns as he was a pleasure to work with. Today is JRs day off and he has already called us this morning to make sure any other questions we might have were answered. Although we keep our vehicles for a long time and its been many years since anyone in our families have owned a Ford, our experience at Classic Ford just may change our views of ever purchasing any other vehicle.JR was a pleasure to work with and we hope he has a long career with Classic Ford.Thank you for all your help and we look forward to enjoying our new vehicle.James and Virginia MeehanChapin, South Carolina

radams11

22 de feb. de 2011

Josh Putnal was candid in recommending solutions to my contemporary challenges and bulls-eye accurate in his assessment for improving my driving experience. He was consistent in demonstrating superior salesmanship traits and a level of professionalism comparable only with South Carolinas best-trained sales representative. Josh has my unequivocal endorsement and possesses both the God-given skills and work ethic to succeed in whatever endeavor he chooses.Very RespectfullyRonald

Tivery

21 de feb. de 2011

AJ was great to work with! We did not feel pressured at all, actually AJ let a week past without calling and eventually called to see if we found anything to suit our needs. When AJ called us back my wife and I were on the way to the dealership because she had not seen the car yet. As we were on the way AJ called and ask me when we could come by with my check stubs & proof of residency. Little did he know we were on the way to the dealership after viewing another Mini in Charlotte that the dealer failed to tell us had been wreck. Nevertheless our buying experience was one of the best we ever had with a dealership. Thanks AJ & thanks Classic Ford of Columbia!

cdshealy

16 de feb. de 2011

This was one of the best experiences that I have had in purchasing a vehicle. My sales representative was attentive to what I wanted in a vehicle and he made sure that all of my expectations were met. When it came time to negotiate price of the vehicle, make finance decisions to include additional warranties, the staff was very knowledgeable and pleasant to work with. I would be glad to recommend Classic Ford as a dealership to use for your next vehicle purchase.

Luckylady7

15 de feb. de 2011

my experience with Classic Ford in Columbia South Carolina was a good one the employees were very friendly and helpful in all ways. The salesmans explained all details of the deal fully. He explained which would be the best deal and car for the money and the monthly payment that I were looking for. I was very impressed with the knowledge of the salesman. he also explained that I could call or come back if there were anything that I did not fully understand. Syncmyride.com patricia mack

matthewscl

12 de feb. de 2011

My wife and I were greeted very well and there was no pressure in our meetings. Don worked very hard to help us locate a vehicle that suited us. Some features were not what we were looking for, but these additional features are welcomed. We are satisfied with the vehicle and look forward to many years of driving it.

rere175

9 de feb. de 2011

The buying experience that I had at Classic Ford is the best I have had. I am a long time Ford Customer, this is my 5th Ford Vehicle but the service that I have received at Classic Ford tops it all. From the moment I met my salesman AJ Murray he welcomed me to the showroom, found the vehicle I was interested in, gave me all of the information on the features and is the first salesman to open the hood so I could take a look. As a female I really appreciated this, usually I have to ask for the hood to be open. We took a test drive and then it was back to the showroom to begin the paperwork. AJ Murray never put any pressure on me to purchase a vehicle but he did everything to make me want to leave the showroom with the vehicle. When I met with Addy Mack in finance the great service continued. He also took the time to explain everything to me on the contract and even went over my credit score with me. Because of what AJ Murray and Addy Mack did to make me feel like a well respected Ford customer will keep me a Ford customer for years to come. I was proud to drive off the lot with my new 2011 Ford Focus SEL. I have told all my friends who are looking to purchase a vehicle to go to Classic Ford and ask for Salesman AJ Murray and when it comes to finance you can't go wrong with Addy Mack.

cbooth

9 de feb. de 2011

My wife and I went to look at a used F-250 diesel. When I arrived at Classic Ford and walked into the showroom we were immediately greeted at the front desk with a pleasant hello and welcome to Classic Ford. The lady asked how she could help us and I replied that we were there to see Sylvester Peoples. She called for him to come to the front. Another sales person came to the front and introduced himself and told us that Sylvester was in his office with another client and intoduced us to Victor Dozier. Vic was very polite and took us to his office and I explained was I was looking for. He went to the website and the truck we originally were going to look at was no longer listed so we looked at some of the other vehilces in the same category. We found one that looked promising and Vic got the keys for it so we could look it over and then took it for a test drive. The truck was exceptional in every way and surpassed my requirements. The price was reasonable as I had been researching these vehicles on the internet and I knew what range it should fall into. Vic then took us to the service department and introduced us to a service writer by the name of Mickey. She was pleasant and welcomed us to Classic Ford. We were told if we had any problems or needed regular service, we just needed to drive into the bay and we would be taken care of. Our experience with Classic Ford of Columbia and their staff was very enjoyable and comfortable. I would not hesitate to refer anyone to their store and I would recommend any of the staff that we had dealings with to anyone. Thank you for your patience, time and help in finding our truck.

raboncf

8 de feb. de 2011

Outstanding Visit. We (My wife and I) were greeted by a smiling saleman, willing to search for and found the pickup we purchased. Bill G. also assisted from this point. Cold, mist of rain and windly weather seam no effect on customer service. All questions and concerns were addressed friendly with high quality of work. Thanks to all. JEROME, BILL, JJ, SCOTT, PAUL (SEVERAL OTHERS) THANKS SHIRLY AND BUDDY RABON

101356

8 de feb. de 2011

As soon as I stepped out of my car, I was greeted with a smile and a "hello". I met Larry & immediately felt like we had been friends forever. He knew what he was talking about and answered any questions that I had. He did not make me feel pressured to make a decision. He provided me with information concerning the vehicles I was trading in and presented everything in a very professional manner. Your dealership is blessed to have him on staff. I had purchased two vehicles when the dealership was owned by Bob Bennett, so this was my first experience buying since it changed hands. I was so pleased to discover the same level of professionalism on all levels. After the decision was made to purchase the Fiesta, we were greeted with, yet, another sincerely friendly face - that of Addie Mack who worked in the finance department. Another "WOW"!! We could NOT have been in any better hands than these two guys! I WILL be spreading the word & encouraging my friends/family to visit Classic Ford before purchasing from any other dealership. Thanks!!! And, GREAT JOB!!!!!!! Laurie Blackmon

A383179

2 de feb. de 2011

Mike was very helpful and professional. He listened to my requirements in a vehicle and actually exceeded them. I was equally impressed with your sales manager, Stanley. They made sure all of my expections were exceeded. You have great assets in Mike and Stanley. They put the customer first.

jeffcoatbs

2 de feb. de 2011

My wife and I were able to look at the car we were interested in without being pressured. I was able to talk to the representative (Bill Goshorn) about purchasing the vehicle without the funny math and pressure that I've typically experienced. I was treated with respect, and the experience was actually wonderful. I ultimately purchased the car after we looked at the financing options, and I felt like I actually had a voice in the process. Bill Goshorn was a true professional, and I would recommend him & Classic Ford to anyone looking to buy a new car!

caringcarie

1 de feb. de 2011

The salesman was very courteous and informative. He helped me with making the right decision about which car to buy. He also made sure that the payments were around the amount I asked for. The only issue I had with the dealership was the fact that they were so busy and parking for customers was almost non-existent.

olmeda

28 de ene. de 2011

The two individuals that I worked with Marino Mcgloster and the sales manager Stanley were very professional and helpful through the whole car buying process. They definitely made my car buying experience much easier. These two gentlemen are definitely an assest to your team and I would recommend anyone to Classic Ford due to these two individuals. Even after we bought the vehicle they still contacted us to make sure that everything was going well. That is outstanding customer service and follow through to make sure that the customer was satisfied. Thanks to both of them from my wife and I.Edwin & Tia Olmeda

dcappy0063

23 de ene. de 2011

We bought two vehicles at Classic Ford. Everyone at Classic made sure that we were confortable and if we needed anything. Marino was very helpful in making us feel confortable and did a remarkable job especially with our company car. My company, to say the least, was very hard to work with when developing a leased vehicle. Marino took it in stride and made it work. With the help of Marino and Mr. Doggett, we were able to secure two great Fords. (Escape and Fusion 2011). This is the first time ever that our garage has been feeled with Fords. We have always bought Pontiacs and Buicks. With the current business climate at GM, Ford was a great option vs. GM or offshore counterparts. Being a business traveler, I appreciate the options Marino laid out for us. I needed power, good milage, competitive pricing, and music along with all of the other safety features that the Ford Fusion and Escape have as standard. To all of the good people at Classic Ford, I would like to take this opportunity to thank you for your hospitality. We would also like to thank Marino personally for making us feel welcome. Great job. Best Regards,D. CapriottiSr. Account ExecutiveTrostel PCD

LIMITED

21 de ene. de 2011

From the time I stepped into the showroom I was pleasantly surprised by the friendly greeting of the receptionist. Larry Johnson and Mike Hill were great at explaining the special features of the car I was interested in, the test drive was convincing.Upon returning the following day, an acceptable sales price was reached and Raja matched my credit union's low interest rate.I did cancel the Maintenance plans later, as I had decided not to spend the extra money. Even the cancellation was handled in a very professional and friendly manner.Overall, my car buying experience at Classic Ford Lincoln was very pleasant, no regrets :)Richard A. DeLauder

kinsknn

19 de ene. de 2011

Very well informed. If they did not know an answer, they knew where to get it and quickly. Showed me options I did not know were available. They were very curtious. They took the time to answer all my questions and explain everything in detail. Made the whole experience very enjoyable. They helped me get the best price and rate.

racinfan93

10 de ene. de 2011

We are very happy with Amanda Barneys attitude and experience in regards to the initial buying of the 2010 Flex. She was pleasant and knowledgeable of the vehicle. She answered all of our questions that we had. She went out of her way to try to deliver the vehicle when promised. She came down on Christmas weekend on her own off time to try and deliver it. A problem arose with the installation of a roof rack. It took over 2 weeks to get it installed which almost killed the sale. All in all we are satisfied with overall experience and when we get ready to buy the MKZ we will go to Classic Ford and talk to Amanda. We would recommand anyone to Classic Ford and Amanda Barney in particular.

sidneythomas1

9 de ene. de 2011

I found John to be easy-going and not pushy. We new what we wanted and they worked hard to make the deal feasible for us. They gave us $500 above Kelley Blue Book on our trade and were very reasonable throughout the process. This is the 7th car I've purchased in the past 17 years from Classic Ford of Columbia (formerly Bob Bennett Ford).

keyfusion

25 de dic. de 2010

I came in to the dealership to find a nice used car. Brad was quite patient with me and showed me the cars I asked about. Brad was knowledgable about the cars and the features. He listened to my wishes and allowed me the opportunity to make up my mind.

Felicia.dward

18 de dic. de 2010

After trying this one dealership that claim they work with all types of situations (college students, first time buyers, credit issues, etc...) I was going to stop looking because they tried to get over on me, but I came across a car at Classic Ford Lincoln of Columbia and the first sales agent I talk with was ready to help me anyway he could; so I said to myself, "here I go again" However, this dealership stood by those things I've listed above! Classic Ford Lincoln of Columbia is unlike any other dealership I've been too or heard about. They really are customer first and not just all about a sale! It's good to know being a woman I can get a car on my own without having to worry about getting cheated or sold a Lemon (some call it)! If I had to do the experience all over again I would in a heartbeat! The sales team, finance team, receptionist, and staff in general were all friendly and made my First-time Purchase a memorable one and I just want to Thank the entire staff and department! Kudos to this establishment!!! Ladies if you need a car I recommend you go to Classic Ford Lincoln of Columbia because they are Honest! Come to Classic Ford Lincoln of Columbia if you need a car guaranteed Customer Service & Satisfaction!!! :o)

michael nieri

12 de dic. de 2010

I was told that i could get a vehicle that was brought in at an out the door price with the ability to get 36 month financing for zero percent.When i got to the finance dept i was told i couldn't get the 36/zero because my rebate would be less and i would have to pay 2000 more for the truck. They said that the financing was not part of the deal. So, i said if i pay cash will you sell it for the agreed upon price. They said no 1000. more. They also said they were not working for Ford motor co rather Classic ford of Columbia. They weren't in the finance business. I along with the finance manager signed an affidavit that the vehicle had 5 miles on it. When i figured out how to bring the odometer up much to my surprise there were close to 500 miles on vehicle.When i got home after the sale i emailed my salesman and asked that he froward my message to the finance manager and have him contact me. I have yet to hear back from him. I am not upset with ford co but will never deal with classic ford of Columbia or any other company affiliated with them. I will not recommend them to any of my friends or business associates . If i were hired by the ford motor company board of directors to "shop there stores to evaluate" I would have the management of this store fired immediately and replaced with ethical professionals that don't mislead there customers to get a sale. I own thousands of share of ford motor company and have been buying gm trucks for years and decided to switch to ford since there company had done a remarkable job staying out of financial trouble during the recession that put other car companies in trouble. I wish Mr Henry Ford was alive so i could have a conversation with him about the people that represent his brand.

kaybabe

10 de dic. de 2010

Addie Mack was friendly, courteous, organised and knoledgeable. The dealership is clean and everyone is friendly. If I had to make one complaint it would be that after I bought my car I don't get a response as quickly to my questions. Also, I've been waiting almost 3 days now to hear back from Aeris about a extended warrenty question that I have.All in all: I have looked at pretty much EVERY dealership in the Columbia and surrounding areas. And even some "roadside" car dealers. Classic Ford is deffinately the best of the rest. No other dealership comes close to the value, customer service, and quality that they provide. But after all...they are a Ford dealership...there is nothing that compares to a Ford. I got my first one at age 17. That 1977 Mustang Cobra II is still my favorite car, followed closely by my 1993 Escort that I still cherish.

DavidT1967

9 de dic. de 2010

Classic Ford was great! I never felt pressured to buy and they got me the payment I neede. The Fusion is awesome! Jay was very helpful and knowledgeable about the Fusion and all of the electronic gadgets!I will definitely get my next car from Classic Ford!

Shirley A. Shell

9 de dic. de 2010

I had just arrived from Iraq Tired, frustrated, and SLEEPY But Brad didn't let any of these things hinder him from being professional, friendly, kind or patient. In fact he helped me to relax as much as possible. He is an energetic and respectful young man. I already knew what I wanted which helped and I believe that Brad is a great asset to this company. My only complaint or any dealership actually is they need to figure out a way to speed up the process. It's a bit discouraging.

grumpyclyde

7 de dic. de 2010

This is my second purchase in 9 months from classic ford .I would not have returned if I thought they were not on top of how they treated their customers.Even with repairs I have been more than satisified.Brad worked hard to close this deal as I am not easy to deal with.

shellymee

2 de dic. de 2010

My experience was suprisingly very pleasant with the Classic Ford Lincoln Dealership, which is why they get very high scores from me. I am VERY skeptical when it comes to car salesman and I actually dreaded having to go into the dealership to meet with Mr. Peoples. But I really needed to purchae another vehicle so I had no choice. From the moment I stepped out of my old car to the time I got into my new vehicle everyone at Ford of Columbia was friendly and very helpful. They really were. Mr. Peoples went above and beyond in giving me the best customer service I have ever had. He was very knowledgeable and he actualy listened to what I was looking for and what I had to spend. He got me into a very nice vehicle and I can't thank him enough. The finance Manager was awesome, I was a little nrevous going into the office to do my paperwork - finance people are not always the friendlist people, but he was actually very funny and he made me feel oquite comfortable during the process. I would highly reccommend Sylvester Peoples as a salesperson for anyone looking to purchase a new or used vehicle. As well as referring people to Classic Ford Lincoln of Columbia on Greystone Blvd. They really are awesome!!!!

UCEH001

30 de nov. de 2010

We rated the dealership as great because of the serice that Aj Murray gave us and how easy he made it in acquiing our new F-150 truck. Altough, everyone at Classic was friendly and helpful, it was Aj who made the experience the best car buying experience that we have had in our 45 years of buying cars. This is our 1st Ford and it won't be our last because of outstanding people like Aj and the other fine, friendly, helpful employees at Classic.

marijoli

27 de nov. de 2010

My experience with Classic Ford Lincoln of Columbia has been extremely frustrating and I am very unhappy with my experience. Despite numerous phone calls to both the salesman and manager I am still waiting for the dealership to follow through on its promises. For example, I was told that an employee was going to stop by one day and put the emblem on my car and fix my license plate (that was incorrectly put on my car) at purchase. No one ever came by. In addition, I was told by a manager prior to purchasing the vehicle that the car had new tires. After I purchased the car I received a copy of the 60K mile maintenance that was done while the car was still at the dealership and it was noted the car needed new tires - this information was withheld from me.

classylady2

11 de nov. de 2010

Gavin was a very friendly, informative and knowledge sales rep. There was no pressure on his part which I greatly appreciated. He appeared to be honest, eager to please and reliable. He did everything possible to insure that I got the vehicle I wanted with the accessories I was interested in. My first experience at a Ford dealership did not go as great as this one did. I really appreciate Gavin Davidson making my purchase this time one of ease.

Kcovv112

21 de oct. de 2010

Walked onto car lot, to look at a fiesta. Larry came right up to us and was very helpful and had answers to all questions that we had. Decided that we wanted to purchase car and Stanley and Larry worked with us on a great price. Will send everyone that is looking for a new or used car to see Larry. Great customer service and help!

pkobliski

14 de oct. de 2010

I was very pleased with the service provided. Brad was very accommodating in determining what I was looking for and working to accomplish that. The entire staff was very courteous and accommodating from the managers in sales and finance to the other agents. As a team, they truly worked well together. What is usually an extremely stressful and drawn out affair was made much easier by everyone's friendliness. (I especially liked the gong! It made me feel my goal had been accomplished with a great flourish.) I will definitely be back in the future and will refer them to anyone else in need of assistance. Once again, let me say what a wonderful job Brad did throughout the entire process.

delwart

14 de oct. de 2010

I recently purchased a new Ford Explorer Sports Trac from Classic Ford of Columbia. Larry Johnson who sold me the car was easy to work with and was able to get me the price I wanted on my new Ford Explored Sports Trac with very little hassle and in a very timely manner. I recommend Classic Ford of Columbia for your next car purchase.

happilimarried

11 de oct. de 2010

My husband and I purchased a '99 Jeep Wrangler from this dealorship. We expected repairs due to it being used. Classic Ford staff told us it was in good condition and they ran the "required checks" on the vehicle's systems. Everything looked and sounded good. Conveniently, a couple of days after the 30 day warranty expired, there were issues with the Jeep. Again, we expected minor repairs, not electrical. The vehicle had major electrical damages that will cost us $1000+. It would take multiple upon multiple calls throughout the weeks to contact Larry Johnson and Drew Bauer. We would leave messages and maybe get a call back. For intance, Drew told my husband he would call us on Friday. No call was received. We called him again on the next day and he clearly forgot about calling us. We would ask him about our vehicle and if it is reparied, when can we pick up and so forth. He would have no idea. Larry Johnson was not much better. My husband and I both have jobs and we need two cars. They wouldn't even let us have a loaner during this trial. Then we were told the Jeep would be ready Monday. We show-up to pick-up our Jeep and it's not ready. It won't be ready until next Friday. They couldn't call us to tell us this? The dealorship is a good 20-30 minute drive from our home. So, we wasted time and money due to poor communication from Classic Ford. The only postive comment I can make is that they did aid in keeping the cost down on repairs to the vehicle. That is all. I am active duty military and I assumed they would understand the need for a reliable used vehicle. Military stay away from this dealership! They don't care about our service. My family and I wanted a honest sale, not the run-around. In Texas, this vehicle is called a lemon.

ilovedizzy

8 de oct. de 2010

My overall experience was great at the dealership. Karl was my salesperson and he was the most friendliest salesperson ive ever dealt with. While I waited he kept me company and talked to me and built a great rapport. I would certainly recommend anyone I know to Ford.

ajleonard

7 de oct. de 2010

I am very pleased with the customer service that I received at this dealership. Everyone was professional and kind. For the first time, I feel like I made a great purchase on a car and didn't feel pressured on a purchase. I have already told friends and family about this dealership and will continue to do so. Through this whole experience, I felt like I am part of a family. Overall this has been the best experience I have had at a car dealership.

shannonsmith318

4 de oct. de 2010

Travis was excellent from the moment I pulled up. He was very courteous and friendly to my entire family. He also worked very hard to close the deal. I am very impressed by his perseverance to sell the car. I would recommend him and the Classic Ford Team to anyone.

big truck

4 de oct. de 2010

Our overall experience with the people that worked with us at Classic Ford was a very positive one. Each individual was courteous, friendly, and able to answer specific questions about the truck we were interested in purchasing. Astaria has worked with us on line for several weeks as we narrowed down our specific model and was always positive and good about getting back to us with requested information without making us feel pressured in any way. Our only complaint isn't about a specific person, but, the procedure that caused us to sit and wait for one and a half hours from the time we completed the paperwork with the salesman to the time we were able to sit down in front of your finance person. We needed to pay our deposit and be on our way. We were not arranging any financing. I was literally walking to the door to leave your dealership when a finance person was finally available! This was COMPLETELY unacceptable as far as we are concerned. Please note that when we met with Tony he was polite and helpful like all the other members. Whatever procedure, or lack there of, that caused this extensive wait should be addressed immediately.

tseel27832

1 de oct. de 2010

For this purchase, I found the car I wanted on autotrader.com at Classic Ford. When I inquired about the vehicle it was a little confusing for me, the salesperson and the sales manager because, come to find, the vehicle had been transferred to another dealer,the price listed on the ad was apparently incorrect, the auto check report (similar to Carfax) indicated a lien that had to be proven clear, and the seatbelt indicator light stayed illuminated and had to be serviced by Dick Smith Infiniti before I would take possession of the car. This felt like the normal run around and complications of working with a dealer whose interest in only the bottom line. I might add that although the vehicle may have been listed at an incorrect price that the ad remained on the internet on two sites even after the error was identified. But, for the positive part, what made the experience bearable were the people. I realize that most issues have resolutions. Communicating easily and frankly with the 2 salespeople, the sales manager and the finance manager was paramount to the entire process. Not one time did I feel they were mocking my novice automotive knowledge. I, unlike some buyers, knew what car I wanted, knew my credit score and what I wanted to afford. They just ran through the necessary documents and never acted exhausted or tired or like I was keeping them from something more important even if I was. (it was 9pm when I walked out)I cant say enough about the team and the atmosphere at Classic Ford. I appreciate that the atmosphere wasn't stuffy and I wasn't riddled in fear that men behind glass windows were laughing at my application and debating what ridiculous rate they were going to offer. As a woman, it's very important that we feel respected; it's what makes us feel confident about our decision to purchase a new car.Only suggestions for improvement is they could have offered me a free water (regardless of vending area) and not made me bang the gong - how embarrassing!

Skiles1

29 de sep. de 2010

The staff is friendly enough. To start with they called the dealership and made an appointment to see a vehicle. They then sold the vehicle before I got there. They found me another one that got to the dealership later then they said and never called to update. The vehicle they sold us broke down one month later and now I'm trying to get it taken care of. They tell you that they will get back with you and then seem to forget about you and you have to get their attention again or call them again. They are friendly but their service is bad and they are high priced.

grandig33

24 de sep. de 2010

There isn't much more I can add to your review, except to say I was completely satisfied with the timely and thoughful manner in which I completed the purchase of my new Lincoln MKS. Truly professionals. I would reecommend your dealership to any of my friends or associates. Keep up the good work.

RagingPepperoni

13 de sep. de 2010

I had a great experience buying my new F150 from Classic Ford. I had the pleasure of intially working with Paul who helped identify my needs as to which vehicle, engine, transmision, and options I would need and/or like. Addie Mack then showed me the vehicles and helped me select between the 2 that I liked best. His patience was very well appreciated as I was torn between the 2. After deciding on the vehicle, negotiating was a piece of cake and I got what I realistically expected to from my trade. Addie was called away on a family emergency and Astaria stepped in to finish the deal and delivery of my nw truck without missing so much as a beat. She even delived my tag to my house after I forgot it at the dealer. Between the 2 of them, I received service above and beyond what is generally expected.Overall, my experience was superb, from beginning to end. i would definitely recommend buying a car from Paul, Addie, or Astaria.

buddy007

12 de sep. de 2010

I did alot of research and found better deals in Georgia but I wanted to stay local. Astaria contacted me through an internet inquiry that I sent over and she was extremely helpful from the very beginning. When I went in to purchase my new vehicle she gave the same service and Classic was able to give me the truck and price that Georgia was going to so I was able to stay locally. I would definitely recommend Classic again and Astaria. It was a pleasure working with all of them at Classic.

Barbara Hahn

10 de sep. de 2010

This was sent to you on Aug. 28th with a couple of paragraphs. Was it received?Because we were very pleaed with everyone we worked with at Classic Ford, I'm doing this again to be sure you receive our opinion. I don't remember what all I wrote the first time, but everyone with whom we dealt was professional, friendly and accommodating. We did not feel as if we were being pushed into anything we did not want and it was all good. Add this to my first review if you have received it.

Stan-t

8 de sep. de 2010

I feel the above rating is appropriate because Mr. Daniel Granger. He was most helpful, honest and had a good grasp of the cars I was considering for possible purchase. I was in contact with Mr. Granger about two weeks before my second visit to the dealership, once I mentioned his name to the sale manager he was again introduced to me as my sales representative. Mr. Granger located the 2011 Ford Edge I was originally going to purchase, however by the time I arrived to make the purchase it had been sold.Mr. granger worked very hard to find another suitable vehicle, that is when I decided to go ahead and purchase the Lincoln MKX.

tgerringer

7 de sep. de 2010

The sales personnel were very friendly and helpful in all questions relating to the vehicles we purhcarsed. Karl Payne is a very good sales person. We have purchased more than one vehcile from him and would recommend him to anyone in the market for a new vehicle. He is the reason we bought our cars from Classic Ford of Columbia. Thanks

082810D

31 de ago. de 2010

Our intention in visiting your dealership was to 'look' at the vehicles and maybe test drive one. But, after working with Larry Johnson we left with a new car. Mr. Johnson immediately put us at easy (as if I were out purchasing a new outfit.) He was definitely interested in what we were looking for and took his time with us explaining the features, the service and worked with us on pricing.It was, in my opinion the best experience I have had in 'purchasing' a vehicle. From the first customer service person that we met as we entered the dealership to Larry Johnson, the finance person Roger and several other personnel our experience was 'great.' We have since had a follow up call from Larry checking to see if we had any other questions and making sure we are enjoying our new Lincoln. So, thank you to everyone at Classic Ford Lincoln of Columbia and keep up the good work! It is much appreciated!Kay Franklin

McKnight

27 de ago. de 2010

We gave Mr. Mack our specifications for the car that we would like to have. As per our request, he contacted us only by email until we were in the final stages of the sale. We also requested that he only contact us regarding our specific specifications and not offer other "similar" or "equivalent" cars. At other dealers, neither of these requests were followed. When we went to the dealership to see the car, Mr. Mack was very helpful in covering all aspects of the various functions on the car. Overall it was a very good experience. This was the quickest we ever bought a car. Thank you,Bill and Kathy McKnight

jrose19992000

25 de ago. de 2010

Daniel was great through the entire process so was the gentleman in the financing part. The sales(new) manager was difficult to deal and lessened the enjoyment in purchasing that Daniel was creating. Two thumbs up for the Daniel Granger and the finance gentleman. One thumb up for the sales (new) manager for a conscending attitude towards me since I was a woman. If you took the manager out of the experience then it would have been perfect.

simmons28

21 de ago. de 2010

Mr. Cooley was a extremely professional his customers and technical skills were exemplary! He consistently sought ways to provide us with the best opportunities suitiable to our financial situation. Darryl's courtesy and professionalism should be commended. I would recommend Classic Ford to any and all my associates. Outstanding services!Ben and Loretta Singleton

kcsimmonslaw

19 de ago. de 2010

Astaria and the team at Classic Ford were great to work with. We have purchased two new trucks in the past two months from Classic Ford and have told our friends how great your team is. Michael was also very helpful in explaining documents to us. JJ was involved in our first purchase with your dealership and was very knowledgable. Thanks for two great experiences!

katzbecj

4 de ago. de 2010

I liked doing business with Classic Ford because Astaria was very patient with me and allowed me to evaluate many different cars until I found the one that was just right for me. Michael carefully reviewed all of the available financing options and the various products (warranties, gap insurance, etc.) that were available. All in all, a pleasurable experience. No pressure or "red herrings." Both employees were very knowledgeable in their areas and allowed me to experience the process at my own pace.JWK

billtip

4 de ago. de 2010

We were met by Larry and after telling him what we had in mind, he showed us the trucks which were on the lot (even though it was misting rain. Through computer views he showed us various combinations and we found what we wanted. The purchasing process was friendly and professionaal. All of the sales and financing procedures were prompt and all involved were professional and courteous. We would recommend the salesman and the dealership to friends interested in truck or auto shopping.Bill Tippins