Mark LaPorte

2 de mar. de 2014

To no fault of sales person,vehicle I was looking for was not what I expected.

Steph

29 de nov. de 2013

Being in my early 20's, I don't have a long history of credit. It's been very difficult for me to afford a car let alone finance one. Not many dealerships have been helpful. The moment I walked in to Buss Ford, they greeted me with a smile and made sure I was directed to the right person for me. Skip listened to my problems of the adventure I'd had car searching and helped me find the car I was looking for. He was not only helpful to me but gave me his undivided time and attention. I can't wait to drive around in my new car and I can't wait to tell my friends (in the same tough position) where they'll get the best service and better deal.

Jordin Hood

5 de nov. de 2013

Hunter was very knowlegable about the vehicles in question. He was very professional and worked with me to make sure I left with a good experience. would reccommend Buss Ford and ask for Hunter.

Stan

2 de nov. de 2013

I recently was in the market to buy a new (to me) car. A bunch of my friends and co workers told me to try Buss Ford. I had some weird issues that had to be worked through, and my salesman Brandon was fantastic! Brandon and Drew Buss worked with me and found a car.and a payment plan that fit my needs and ny budget. I cannot say enough good things about the service antd the customer care that was shown to me. Brandon and Drew went out of their way to help me (seriously, way out of their way) to help me find the right vehicle for me. I cannot predict the future, but I do not see.myself ever buying another vehicle from anyone other than Buss Ford. To Brandon and Drew, THANK YOU SO VERY MUCH! YOU GUYS ROCK!!!!!

Joe & Rosemary

30 de oct. de 2013

In my nearly 80 years I have detested car salesmen. I usually know exactly what I want and do not like to be pressured. I have spent much of my life in retail and know most of the "tricks" and techniques and really don't like to be on the receiving end of them. I had made an internet inquiry of Buss which was fielded by Brandon Wiley. I told him I would be in on a certain date and time. He met us as we got out of the car and used our names. When we told him what we were looking for he took us around to various vehicles. I had originally been interested in the Ford Edge but found it very difficult to get in and out of. We then tried an Escape and found it pretty good. Although it did not have some of the bells and whistles our Elantra had, it had a lot of different ones. A very nice selection of toys in the box! Brandon was very professional and friendly. He came up with a price that was a hair better than the 3 other dealers we had visited. He made ordering the car very simple and straightforward. When the order hit the factory he emailed us the VIN # so we could see what we were getting, when it would be built, etc. About a month later the car arrived and Brandon spent a couple of hours showing us how to operate it. His knowledge of all of the equipment and gizmos was impressive, to say the least. He set up our cell-phone, explained the rather complex electronic features and how to carry on a verbal conversation with the vehicle. All in all it was a very pleasant experience and we would and will, given the chance, recommend Mr. Wiley highly.

E Norton

28 de ago. de 2013

I sent inquiry if the vehicle i was viewing was still available for a test ride. I received an automated email asking me questions about trade in and financing. Really? No one contacted me again until this email asking me to grade my service.

Cart Boy

6 de ago. de 2013

Saw truck over internet. Called Buss Ford & Lincoln and got info on truck. Truck was parked and ready to go. Sent me off on test drive by myself. Salesperson was very friendly and informative. Got the deal and truck I wanted. Mr. Buss got involved in deal and was very friendly and informative. About 30 miles for me to travel, but was worth the trip. Very accommodating.

shopper

22 de jun. de 2013

NEVER heard one word of letter from them!! Hard to look for a vehicle when there is no one that gets back to a customer who is looking to see what a dealership has or can locate!!

The Cominsky's

28 de abr. de 2013

In the 36 years we've lived in Mchenry we'd never visited Buss (a family owned and operated) car dealership. Last week when returning from PT in Crystal Lake I had a automobile accident. Being just 7 weeks post-op from total knee replacement and now being adding new injuries, we find out my car was totaled. Wayne (Skip) Warren warmly created my husband and me when we entered the door looking around to see what they had in stock. Skip saw to it that he make me as comfortable as he could. We decided on purchasing a used vehicle, from 6 choices he thought we'd be interested in. I drove out the same day!! Now I'll be able to drive to PT. what a wonderful experience we had.

LSMcHenry

27 de mar. de 2013

We have had service done on our two cars several times over the past 10 years. Each time the work was done well and quickly. The service guy and cashier were both very friendly and showed great costumer service. I recently went in to look at used and new cars. The salesmen and the manager were very helpful and went the extra mile to find the best car to suit my needs. They were not pushy in anyway, like car salesmen can sometimes be. They wanted to do the best they could for me. I haven't made a decision yet about buying a car and they have not pestered me with phone calls, which I appreciate. I know I can call or stop in at anytime to ask questions or look at cars.

jimmy z

17 de nov. de 2012

Went there because of an ad I saw in the paper at $10,000 off MSRP on a F150, and heard a lot of good things about the dealership. It was an easy process and I couldnt be happier with the truck or the dealership. I would recommend anyone to go see them.

Good Car Experience

6 de ago. de 2012

We had been looking for a car for many months and had many poor experiences at many dealerships. Buss Ford had the complete opposite experience for us. We were warmly greeted, had great service inside and through till the end of the purchase. I would highly recommend purchasing a vehicle from this dealership (family owned and operated - which is always nice to support). Overall - great experience!

johns

24 de mar. de 2012

I bought a new 2012 Ford F150 and got a great deal! They were easy to deal with and I had a great experience. I will recommend all of my family and friends to go see them.

Needed a car

28 de ene. de 2012

They made it real easy, and was ready to go when I got there.(I had communicated over internet)Dealership was 160 miles from my home, but I thought it to be a good deal. I wont probably go that far again, 3 hours is too long to go for minor problems. I wanted a car with AWD and heated seats. I find out the heated seat on drivers side is inop. and I keep getting an AWD system error. so I had mixed emotions, I do really like the car. a 05 mercury Montego!