Howard Davidson

14 de jul. de 2016

Salesman Nolan Musselman, Was Very helpful with me on purchasing my new vehicle.He took time to show us several vehicles, of different makes and model's.To help me make the best purchase for my family needs.And went above and beyond, by making sure my other vehicle in the service center was done in a timely matter. He is highly recommended and was a pleasure doing business with.Would by from again.

GeorgiaD

12 de jul. de 2016

I was very happy with the maintenance and service of my vehicle. I do have some concerns as at the Oil Change and the throttle assembly serviced the car was given a 12 point check and everything was OK. 1 week later the vehicle leaked coolant and I took it back and it was the crossover pipe gaskets leaking coolant and they found a sway bar broken. My question is when they had it in for the oil change why didn't they find the additional problems. I asked when I picked up the vehicle but nobody seemed to know why. Just curious why this wasn't detected as I depend on the service at Bush's to keep my vehicle in good running condition.

Mike

10 de jul. de 2016

Appreciate doing business at Bush Auto. They make the car buying process easy and painless.

Charles & Mary

10 de jul. de 2016

Everyone we came in contact with was very friendly and courteous. Mike Campbell was very helpful with our purchase and answered all of our questions and then some. He does an excellent job and certainly is an assest to Bush Auto.We had concerns that were answered and taken care of to our satisfaction. Thank You Bush Auto.

Sharry

1 de jul. de 2016

On June 13th,I totaled my 2015 Enclave. God and the car saved my life. So I bought new 2016 Enclave. Bush helped me through all this.Their caring and help,made this experience a better one-it went from a n ightmare to a pleasant time.

Local_Dude

21 de jun. de 2016

Professional team that always takes care of our vehicle needs. They take the time to listen to our concerns before they start their work. They stand behind their work and follow up to make sure everything went as it should. They have never tried to push unneeded work on us. Check them out and you will not be disappointed.

SotoMonster

16 de jun. de 2016

I just bought a car for my wife and the sales representative was great, not only did he get us a great deal, he took care of everything. While me and my wife were getting to know the car better, our sales rep. hung out with my 2 year old boy. Don't really get service like that everywhere.

Charles B

9 de jun. de 2016

Everyone that I dealt with at Bush Auto Place were very nice and professional. The car runs great and it appears that the running mechanics of the car were checked and properly serviced before the sale. After I purchased the car and was washing it, I noticed that one of the rear passenger doors has rust on the inside. If I had seen that before the sale, I would not have purchased this car in that condition.

JAS

8 de jun. de 2016

I prefer this dealership for their prompt, friendly service. They also washed my car without my request!

Wilmington person

7 de jun. de 2016

Let me begin by sayingI have worked in customer service for over 40 years. The folks who usually check in vehicles in the past at Bush's have always had on "Bush" shirts and looked professional.The lady who checked my vehicle in was dressed more like a cleaning lady than a "Bush Auto" service person. She seemed flustered and nervous. She asked me where my car was, I told her "in that bay" and actually pointed to it(the one near the outside wall} and she had to find me to ask again when it was obviously in the garage area. She also failed to call when it was completed and when we called to check on it we were told it was marked for "waiting on" status EVEN THOUGH I had given her TWO phone numbers to call when the work was completed. This is NOT what I've come to expect from your great Service Department and thought I should let you know. Bush Auto is a great dealership and the Service Dept. is very good and quick in their work. They cleaned and washed my car at my request and did a very good job.

JDM

5 de jun. de 2016

So nice to have an appointment and get prompt service.

Doug B.

20 de may. de 2016

From the moment we arrived to the time we left with our used truck we were treated very courteously. any questions were promptly answered. The whole process was very pleasant and timely. I will not hesitate to return in the future. It was well worth our drive.

Randy Williamson

10 de may. de 2016

Had a maint. issue with my 03 Chev Trailblazer .Called service dept. and had it out there within 30 mins. Problem found and repaired in a very timely matter. Bought this Blazer new from Bush Auto Place and they have serviced it from day one. Very friendly and knowledgeable staff.Have no reason to go anywhere else for purchase or service.

Jlo1968

2 de may. de 2016

Awesome customer service. Lucas did so much to be of help to me. Walked away with an awesome car. Have already recommended them to several people

Townie123

2 de may. de 2016

These are wonderful professional who go out of their way to take care of the customer !!!! They didn't have what I wanted in stock but went out of their way to locate and secure the vehicle I wanted!!!!!! Can't say enough good about this dealership !!!!! Great deal great service!!!!!

karlde

13 de abr. de 2016

I have purchased vehicles from Bush and would do so again. I have sold vehicles to Bush and would do so again. I have had my vehicles worked on at Bush and would do so again.

Tareq

31 de mar. de 2016

I went to Bush auto to buy a cadillac Escalade.Meet with Mr Mike Campell very friendly and helpful. He showed me the car and was please to answer any of my questions. The payment process was really flex and picking up the car was smooth. It was a really great experience.

KELLY

30 de mar. de 2016

I will continue buying cars at Bush! Billy Grimes is fantastic, and always goes above and beyond for me.

John

25 de mar. de 2016

Billy Grimes is awesome! He worked very hard to help us find just the right car for my wife - she is very pleased and so am I! Randy Moore is always great to assist any way he can so it made the whole process very smooth. Thank you all!

Denver

17 de feb. de 2016

My wife and I recently purchased a 2013 Certified Malibu with low miles and we could not be happier with the car and price. The salemen are professional and not pushy and are fair minded. I would recommend this dealership to anyone in the market for a Chevy.

FRN

2 de feb. de 2016

Bush service was outstanding and completed in about one hour. The service and personnel at Bush's have always been top notch, courteous, and always answered any questions politely.

Jim

18 de dic. de 2015

With my oil change and tire rotation I asked for a complimentary car wash. When I picked up my SUV I was in a hurry and didn't notice until I got home that the SUV hadn't been washed.

Jack Powell

14 de dic. de 2015

Chris, thank you and your staff for another great experience. Also nice to see John back.

Kelly

12 de nov. de 2015

This is my third car I have bought from Billy Grimes at Bush Auto Place. Billy, and Randy Moore are top notch professionals. They are quick, to the point, and never leave me waiting around. They are very informative about the features of the vehicle and are always there for me if I have questions after the purchase. I could not ask for better customer service from the new car sales department. I am a very happy customer. Thank you!

SCSAUSTIN

2 de oct. de 2015

Everything went about as well as I thought. The salesman was friendly, good spirited, and courteous. However, there were some specifics with the car itself they looked at but didn't get quite right, but all in all it was a good experience.

Roger

5 de sep. de 2015

Purchased a new Silverado 1500 LT double cab on 9-1-15. Zack was the salesman and did a great job, The truck was out front waiting for me when I arrived as I had called about it before hand. After the purchase was made they had it fueled up and cleaned again. Upon cleaning it they discovered that the rear bumper had a small ding and said they were going to replace it. I did not even notice it and appreciate them telling me and replacing it. That's honesty on the Bush team. I did buy a new Chevette from them in 1984 and was also pleased with it.

James and Kelly

24 de ago. de 2015

We purchased our new 2015 vehicle at Bush and it was the easiest process! Our salesman Billy Grimes was great, and very informative about the car and it's features. Tom Whitacre in finance was outstanding and easy to work with. I have no complaints. I recommend everyone go to Bush Auto Place. We will continue to purchase from Bush Auto Place in the future due to the low pressure and the sales staff taking the time to explain everything so you know exactly what you are buying. Thank you Bush Auto!!

Paul Hunter

29 de jul. de 2015

How can you complain when the owner makes your coffee and serves it. But seriously folks other than a bit of confusion during my Buick purchase several years ago and a dust up over a major truck repair made right. I have no complaints and do recommend Bush to my friends. All I want from y'all is a previously owned Volt for under $10K. Paul Hunter BTW recent turn over in Service staff is a bit off putting.

MDC

5 de may. de 2015

Recently bought a brand new 2015 GMC Sierra 1500 SLT/Z71 Crew Cab 6.5 ft bed. Love the truck and the experience at Bush Auto was exceptional. The salesperson was down to earth, courteous, and friendly. The new car sales manager was very thoughtful and helpful and the finance person was outstanding. GMC incentives were pleasing and the 2yr/24000 mile free service is enticing. The truck was delivered on time and the extended plan that I purchased will keep it covered top to bottom way past the original warranty.

Lincoln

27 de feb. de 2014

I went to Bush to look at a truck I had been looking at on line. So set up an appointment with Noland muscle man when I arrived he greeted me in a very professional Manor and the truck was warming up ready for me to test drive. After some negotiation and a great trade in price for my ranger I was ready to make the deal until the monthly payment was put in front of me. I was ready to walk. Due to some credit issues I couldn't get financed through my bank and was offered a very high interest rate from another. Then after more negotiations with the banks Tom the finance guy negotiated with my bank again and got the job done and a much lower interest rate and a lower payment then ever expected. These guys got the job done and I drove away in my new truck. Thanks Bush auto place

Peggy

28 de oct. de 2012

I went to Bush because the sales person who sold me my first car works there now. He wasn't my salesman. Instead I had this young fellow, Nolan, who was very informative & quick to show me the vehicles. He also worked it so I could drive them back in my area since Wilmington doesn't have any hills close by. It took me several months to make up my mind but everytime I stopped to look & drive Nolan was always there to help. My purchase helped Nolan get salesman of the month. Great job Nolan & thanks for making my purchase easy. Also BIG Thanks for the ride in the Camero & I love my Equniox.

Denise S

26 de oct. de 2012

I used to own a used 2005 GMC Denali xl. I was having problems with it and the service department was wonderful to me in helping me get it fixed. As time went on, I decided to trade it off onto a brand new Acadia in 2011. Nolan was very patient with me because I could not make up my mind what I wanted to do. He showed me lots of used vehicles and new ones. I was not sure which way I wanted to go. I had never owned a brand new car. Always 2 years or older. It was a nice feeling to purchase new and get the appreciation from all departments. I have had my car for 2 years now and still enjoying it. Thank you for the great support!

CAROL

25 de oct. de 2012

WHENEVER I HAVE NEED OF ANY TYPE OF SERVICE FOR MY CAR EVERYONE IS FRIENDLY AND WILLING TO HELP ME - EVERYONE THE SERVICE REQUIRED IS COMPLETED IN A TIMELY MANNER AND TRANSPORTATION IS OFFERED WHETHER I NEED IT OR NOT. I NEVER NEED TO RETURN FOR A SECOND VISIT FOR THE SAME ISSUE UNLESS A PART HAS TO BE ORDERED, SUCH AS A PIECE OF CHROME THAT FELL OFF MY CAR. MY OVERALL EXPERIENCE IS EXCELLENT

Chevy Man

25 de oct. de 2012

Randy Moore is always very helpful, knowledgeable. He is friendly and always willing to go the extra mile to help you.

justme

25 de oct. de 2012

Every one was friendly helpful. Sales people and service dept.

New car buyer

25 de oct. de 2012

They didn't have the car we wanted so they found one at another dealership that met our needs and got it for us.

Santo

25 de oct. de 2012

I have purchased and had several cars repaired at this dealership and they have been pretty fair with me....

Kristen

25 de oct. de 2012

The sales people at Bush are very kind and friendly. They made my buying process so easy. I didn't feel pressure from them at all about the vehicle I was looking at. They were very knowledgeable about their inventory. I worked with Les Roe as my salesman and he is the most kind and friendly person. His first priority was my happiness with my purchase. I highly recommend Bush for new and used cars. With their down to earth staff, knowledgeable employees, and a car lot with the variety of quality cars, they are top notch! Thank you to Mark Bush, Les Roe, and Kelly Hieatt!!

comfort,safe car person

24 de oct. de 2012

have always been treated fair,never have felt taken advantage of,and service has always been great.wouldn't go anywhere else.

kilburn

24 de oct. de 2012

nice people & a good place to purchase a new car or truck

Wilmington

24 de oct. de 2012

Nolan did a great job in listening to what we wanted and thought we needed and asked very good questions. He knew the product very well -- inside and out and was very prompt on getting calls returned as well as turning around information. Tough negotiator...

Musclecar enthusiast

24 de oct. de 2012

Bush is the absolute BEST dealership I've ever dealt with. This group has the kind of integrity you would love for others to have but the others don't come close. Bush IS the first and last place I shop.

Tiger

24 de oct. de 2012

I had gone to several other Chevy dealers before I came to Bush, but was not satisfied with their color choices, nor any effort to get my choice. I had decided on blue granite metallic or autumn metallic, and when I came to Bush, both colors were there, side by side. I knew then I wanted the blue granite. I had been in touch on the internet with Charlie Shoemaker,who was very courteous in his emails and on the phone when he called, and was very knowledgeable about what I wanted, so I sought him out, and he answered all of my questions truthfully, and helped me with my purchase! I love my new Chevy Cruze! I have been recommending both Bush Auto Place and Charlies to my friends!

Buckeye Fan!

24 de oct. de 2012

Just that - they are great people and so dependable!

Chuck

24 de oct. de 2012

I a great experience shopping and purchasing a used car from Bush

flyboy

24 de oct. de 2012

Have purchased multiple new cars and had all service done at Bush. Everything done right the first time. Very courteous and knowledgeable staff. Service department is excellent. Highly recommend.

RICK24

24 de oct. de 2012

TOM WHITAKER IN SALES ALWAYS GOES THE XTRA MILE FOR ME.I HAVE BOUGHT MANY CARS FROM HIM.COULD NOT ASK FOR A BETTER SALES PERSON.ALSO JOHN IN SERVICE IS ALWAYS HELPFUL AND REALY TAKES CARE OF MY SERVICE NEEDS.

sports

24 de oct. de 2012

Purchased a 2006 Chevy Cobalt from John Patton at Bush Auto Place. John was very good during this process, taking time to make sure I had what I was looking for as well as resolving issues I had with the vehicle before purchasing.

Rusty

24 de oct. de 2012

Very friendly and professional organization. Facilities and employees are neat, clean and well organized.

J. Mike

24 de oct. de 2012

Always enjoy looking and buying at Bush, John Patton (saleman) is always helpful and goes beyond what I would expect. Stays in touch, casually even when not shopping. Trade in value is usually better than other dealerships. Finance people are very helpful.

1st time

24 de oct. de 2012

I bought a used Pontiac Vibe, which is what I thought would be a good car for my needs at the time. I was disappointed by how the vehicle handles in water and snow. It is very squirrely. This is not the fault of the salesman, he was very good to me. Just disappointed in the vehicle. It handles great in the weather that we had when I test drove it. For a first time buyer from Bush Auto, I believe I will return for my next vehicle. But maybe I will be there on a rainy day and test drive a couple of times. Lesson learned!

Kitty

24 de oct. de 2012

Great car! Greal deal! Great service! Kitty Werner

ROBERT

24 de oct. de 2012

NOLAN AND PETE WHERE GREAT TO WORK WITH AND TREAT MY FAMILY GREAT. (MY DAUGHTER BOUGHT A CAR ALSO.) THANKS AGAIN TO THOSE 2 FOR MAKE THE CAR BUYING PROCESS EASY. BOB

female

24 de oct. de 2012

Yesterday's purchase is the second I have made at Bush Auto Place. The first was also a used car. I have absolutely nothing but good things to say about dealing with Bush Auto, and especially Mike Campbell. Mike explains the process step by step (and there are a lot of steps) but is open to questions or comments. Tom Whitacre was also very helpful in finding the best interest rate in financing the purchase. From 1st purchase to 2nd, both have been very positive experiences with no pressure, only respect and courtesy on the part of everyone at Bush.

Brian

24 de oct. de 2012

Very friendly staff. Was easy to work with on getting my car.

Buyer of 2 Cars

24 de oct. de 2012

Good used car buying experience. Fair pricing, cars were detailed and ready when promised.

firemom

24 de oct. de 2012

Bush Auto Place goes above and beyond to guarantee customer satisfaction. The professionalism and knowledge of product and service displayed by all at this dealership is to be commended.

Morrow

24 de oct. de 2012

I recently contacted the service/ parts department looking for a replacement part and spent two days trying to get a hold of someone as a result I have gone somewhere else. I typically do not have my car serviced at the dealership due to my dad having a tire/service company and after this experience I'm glad that I don't.

Very Happy!

24 de oct. de 2012

I was very satisfied with Bush Auto Place. They have great service, and great employees!

Cookie

24 de oct. de 2012

I would like to say John Patton was very helpful to us. He told us about all the cars we were intrested in, and compared it to others. He made buying a new car easier than we have had before. He has kept in touch with us and always asking how we like our new car, and if we have any problems. I would recommend him to any of my friends. They also made the financing part of buying a new car easy and informative. Thank you.

arachnyd

24 de oct. de 2012

No high-pressure sales, no ridiculous claims or outright lying like I've dealt with from other dealers, I received a fair price with no games or gimmicks that was worth driving from Cincinnati for (and mind you there are a number of closer dealers in cincinnati). Most of the deal was negotiated online and the car was ready to go when I got there. Trade in went very well and the car was missing one piece from the manufacturer and the dealership replaced it as expected, but they even mailed it straight to my house since I lived so far away. Most dealers would have made me come in for it. Bush would be my first choice next time I get a new Chevy, and the only reason I didn't use them on my last purchase is the ZL1 was in limited supply and they didn't receive an allocation from the dealer, and I didn't want to wait for the next model year to order one, so I had to go elsewhere- This is certainly no fault of Bush. This just re-affirmed my happiness with Bush however as the other dealer was not nearly as good of an experience. I'll be back in a year or two when I'm ready to buy another new car!

private use purchaser

24 de oct. de 2012

Bush Auto treats you like family, not just a customer. We have bought several cars from them over the years and so have other family members. They care that you are satisfied. It is the personal treatment and quality service they provide that makes them the only dealer we purchase from.

lla2882

24 de oct. de 2012

I had called ahead and they knew what I wanted to look at. Everything was ready, information was readily available, great experience.