Nicole

11 de ene. de 2016

Great experience at this dealership, plus friendly staff and the best salesmen!

Chares Udevbure

8 de ene. de 2016

Excellent experience here. The staff were helpful and professional. This unit will go places in Jesus name.

Steve Nigri

6 de ene. de 2016

Great service and clean place. Sales guys are great and friendly would recommend this dealer to anyone .

Deana Wright

5 de ene. de 2016

Upon arrviing, staff was super nice and immediately came to my car. status was reported to me and work was done in a timely manner.

Gerald Melson

5 de ene. de 2016

I had a wonderful experience all the way around. My salesman, JV, was wonderful. He took the time to show me several cars and was very knowledgeable! Before I left, he made sure I knew about all of the features of the car and how to operate them. General Manager, Justin Crain, took the time to meet with me as well.

Gary

4 de ene. de 2016

Everything was done on time that was done with no problems,

SD

2 de ene. de 2016

Found the car we wanted online. Drove to dealership. Had THE car advertised. Was met by salesman Damian. Nice guy. Did not feel pushed to buy. Took the murano for a test drive. Damian answered all our questions. We were able to get a good price in the car and the transaction was fairly quick and smooth. The only downside is that I had to drive back to pick up the second set of keys and due to the fact the dealership was so busy I never received a good tutorial on how to operate all the electronic features. Had to figure out most of it on my own. Also, I've probably received 10 emails for all kinds of things from the dealership that are not really important. Maybe, they could just cram them all I one email so as not to fill up my inbox. But, all in all, a good experience purchasing a new car.

Linda Ploetz

2 de ene. de 2016

I took my car in for warranty work and was very satisfied.

Melanie

1 de ene. de 2016

The man that helped me on the day I brought my car in was the best. Made me feel so comfortable about the repairs and was so personable. I really enjoyed my experience!!

Jonathan Dodson

31 de dic. de 2015

very respectful sales people, very quick and the finance manager was not a grumpy bubba, he is really nice!!

Shan Bell

30 de dic. de 2015

Customer service was top notch! Friendly and helpful!! Jason was great!

Debra

30 de dic. de 2015

The staff is always friendly and helpful. The dealership has 2 nice waiting areas, always clean. I have not had any issues with repairs.

ASHLEY RODRIGUEZ

28 de dic. de 2015

We were extremely pleased with the service at this dealership! I was in search for a specific vehicle that is no longer made, and found out that this dealership carried the car I had been looking for. I made a call and spoke with Roy and asked several questions about the vehicle as I was driving 45-55 minutes into Burleson to see this vehicle. He was super friendly and answered all of my questions and didn't try to push me to come like other dealerships did. We weren't able to make it to the dealership until 7pm due to our work schedules and traffic but Roy connected me with Gilberto and he took very good care of us. The car was already up front when we walked in, then Gilberto took us for a test drive twice, then he had all my questions answered and finally made the decision to buy. There was no pressure from any of the sales people here. They let us think, talk , discuss, ask questions and were available when we needed them. The finance team was efficient. Mr. Ayars and the finance manager Mr. Smiley were both GREAT! They took care of us and would check in to assure us that things were underway. We were there and hour and a half after closing and they still had a smile on their face until the very end of the transaction. The general manager followed up and gave me a call the next day to check in on my experience and on the car and I had nothing but raving things to say. If you want to purchase a car without the hassle, pressure and top notch customer service, this is the place to go. Even if your far away, like I was, the drive is worth it because your not only getting quality service but a quality and excellent vehicle! Thank you so much Team Burleson Nissan!!!!

Kenneth Barnes

26 de dic. de 2015

I arrived early, to obtain service on my 2008 Maxima, and expected a wait for a sales associate. Bill Thompson was already at his desk, and handled our trade from start toFinish.

Matt

25 de dic. de 2015

Though I did not buy my vehicle from this dealership I will most certainly buy my next one from them. Great customer service, very clean facility and over I felt very comfortable with my dealings with them.

Lesley

22 de dic. de 2015

Had my car serviced for a trip. As always my experience was great. Thanks Jason!

Satisfied Customer

22 de dic. de 2015

Great people, no pressure. Took the time to go through all the vehicles I was interested in

A Fuentes

21 de dic. de 2015

Went to get my oil changed. It took a little while because there were a lot of customers having their cars serviced, but they were very apologetic about this. They washed my vehicle and it looked very nice when I drive away.

David Coonts

18 de dic. de 2015

had power steering flush, for a infiniti, watched tv and talked on my cell phone

Johnson

18 de dic. de 2015

Went in....told salesman what I needed to trade & he got it done.

Jim Belknap

17 de dic. de 2015

As always, the service department was top notch. This time, I was only there for a state inspection and, like always, was in and out quickly, Well run department.

Melissa Holland

16 de dic. de 2015

I took my Nissan in for the routine oil change and scheduled maintenance check and was immediately informed of what I would need and options were given to me as to what I wanted to do. I was not forced to do anything I didn't select. The wait was not a horrible amount of time as I did go right before lunch to get this taken care of and the service rep was very nice and always let me know what all was happening and how much longer it would take. I have never had a bad experience in the service department at Burleson Nissan and will always take my car there for repairs.

Tracy Wood

14 de dic. de 2015

Fabulous car buying experience. We were in and out with a new car in less than 2 hours.

Charles Lumpkin, Teri Lumpkin

11 de dic. de 2015

Barry and Gary in the Service Department were extremely helpful and kind. They took very good care of us, and went above and beyond to help us with this warranty service repair.When we get ready to buy another vehicle, we absolutely will be going to Burleson Nissan!!

Tom R

10 de dic. de 2015

I had a great experience buying a new car at Burleson Nissan. They were friendly and made the process easy. Coldey did a great job with finding us a car that we wanted. Shanequa was able to help give us a great financing package. Thank you!

Brian

5 de dic. de 2015

My wife and I went to the dealership because we received a pre qualification for a vehicle purchase, I did not really intend on buying at that time, but our salesman offered us such a great deal on an awesome truck....and I could not resist, I had to have it!

Barbara Martin

4 de dic. de 2015

Everything is great. Great service Car wash is an excellent service they have added

JP

3 de dic. de 2015

My 2002 xterra was eligible for a recall on the lower steering column. They fixed it same day I made the appointment. Customer service needs a little improving on the transferring of phone calls. Overall a good experience.

Andree Malcolm

3 de dic. de 2015

the car buying experience went very smoothly. the staff were very polite and helpful. i would recommend Burleson Nissan to friend and family. I was back for my six month oil change and i could not have asked for better service.

Glenn Price

30 de nov. de 2015

Everything was excellent! I got into the dealership in and out quickly and they were able to get me into a car of my liking with a great car without a problem!

Elisa Anderson-Cleary

30 de nov. de 2015

Always very friendly and professional. Never a long wait.

Ms.Charlotte

29 de nov. de 2015

I saw my future used 2013 Nissan Frontier on a Cars.com ad. The buying process was typical. Everyone was very friendly. They went over and beyond to give me a great deal. This dealership is a great place to buy a vehicle.

Luis Garcia

26 de nov. de 2015

Staff was very helpful and we're approached immediately, did not feel any pressure to buy anything right then and there. Showed us many options that would fit our price range without sacrificing style or performance. Pedro our sales rep was very good and helped us really making the whole car buying process the best experience we've ever had. Will recommend to my friends if they're ever looking to buy a car!

Stella Myers

24 de nov. de 2015

I came in for an oil change and tire rotation. I was told by my technician that I had not one but two nails in the same tire. I was so devastated and touch that it was repaired and no charges was applied. I have been traveling to and from Dallas for last two week with a friend in Hospital with severe Cancer. I am so thankful that I didn't have some kind of blow out on the road. I really do appreciate my services with this dealership. They give such exceptional services go above and beyond to keep customer happy.

Richard

24 de nov. de 2015

Barry was very helpful and pleasant to deal with. He kept me informed about scheduling and required repairs.

Ursula Gardner

24 de nov. de 2015

Fast friendly service with a smile. Very pleased.

Mark Williamson

24 de nov. de 2015

Jason my service advisor was great. I have been getting all my service done for both my Nissan Rouge and Frontier at Burlson Nissan since their opening. Have not had a bad experience.

Pamela Tarver

23 de nov. de 2015

Everything was excellent. John Calloway was my salesman and Ronnie. Definatlely ask for John when you go here

EJ

23 de nov. de 2015

I bought my current Altima at Burleson Nissan after experiencing great service here with my Wife's Pathfinder. Very friendly people here.

NA

23 de nov. de 2015

Whenever go to this location, the staff is always kind. They keep you up to date on repairs while you wait. I enjoy going to this location. They have the best facilities for their customers as they wait on the service of their car.The staff does a great job of providing information for issues with the car. But I hope they will be able to find the rattling sound that is going on in my car when I go back.

Burleson Buyer

21 de nov. de 2015

I purchased a 2015 Rogue from Burleson Nissan, the facility was extremely clean, the staff was very helpful and friendly, the finance dept was thorough and honest and forthright, which I felt was a surprising change. My vehicle was delivered in a timely manner, cleaned and gased, the salesman went over the details of the interior and accessories, set the blue tooth before we left the lot. We even spoke to one of the owners regarding questions on this purchase, he answered our concerns and met our requirements to make a very satisfied purchase.I highly recommend Burleson Nissan, they show they're determination to make you a satisfied customer, they want your business and it shows!

Dennis

20 de nov. de 2015

I purchased a car basically online with a only few phone calls. Ed had all the paperwork completed and ready for me to test drive. He told me that if this car wasn't what I wanted, he had many other options. The car he presented was to my exact specifications, I test drove it and signed the final paperwork. No pressure or stress. Their cars also come with a LIFETIME warranty on the drivetrain. How could I not be completely satisfied!?!

LB

17 de nov. de 2015

I've been getting my car serviced here for about 2 years. In recent months they changed all service advisors in which I didn't like because I had grown to know the others. However the newer service staff (Barry and Will) are just as friendly and helpful as well. I was even able to get a loaner car for a few hours while my car was being serviced. The advisor took his time to explain things to me and kept me updated on the progress.

Tamatha

14 de nov. de 2015

First time at this location, and I will be returning. Great experience from the time I arrived and left.

Angela Johnson

12 de nov. de 2015

This is the 2nd car I have bought from Burleson Nissan in the last 2 years. Each time they have had excellent customer service, friendly, and clearly want to make your car buying experience a positive one. I recommend Burleson Nissan to anyone that wants a good car and wonderful service!

Ruth Ybarbo

11 de nov. de 2015

Feels like homecoming going to Burleson Nissan. And I get my car maintenanced in burleson every time. I cannot trust anyone else

Paul Castles

9 de nov. de 2015

Everyone was very nice and the service was excellent!!!

Celia Parrill

5 de nov. de 2015

No haggle or pressure sales experience. Great car as well

Joann Cummings

3 de nov. de 2015

Great experience. Everyone was friendly and welcoming. Will buy my next car at Burleson Nissan.

Richard Rawlinson

30 de oct. de 2015

We bought a Nissan Rogue from here two years ago, and took it in for service. While waiting for them to finish oil change and Texas State Inspection, Jaime Delacruz, (sales consultant), asked us if we would be interested in seeing the newer models. We told him only if he could get us the same monthly payment that we are currently paying. Two hours later, we were driving home in a new Nissan Rogue that was the next class up from what we had previously purchased. Again, we are very happy with Burleson Nissan and all of the friendly people that work there. And on a side note, there is a Harley Davidson Dealership being built right next door to them, with in walking distance, which means if you bring your car in for service, there is something to do right next door.

cathy williams

28 de oct. de 2015

I go early in the morning to get my car services and they always do a great and fast job and very friendly and helpful

Jessica Crutchfield

27 de oct. de 2015

Originally I went in to look at Nissan 's preowned certified selection however, thanks to their wonderful staff I was able to purchase a brand new 2015 Nissan Sentra. They worked hard to check every possible outcome to fit my needs. The staff was very helpful and even personally aided in moving everything from my old car into the new purchase.

Gerard Cavanaugh

27 de oct. de 2015

Inspection, oil change, brake work all completed in an hour.

Richard Kilgore

23 de oct. de 2015

I recently purchased a 2016 Nissan Maxima which is an outstanding car. Burleson Nissan has great offers and wonderful staff. Our sales guy Jimmy was very patient with me and not pushy at all which I loved. If you are looking for a new or used vehicle you should give Burleson Nissan a try.

Roger Tarter

21 de oct. de 2015

This was only for an oil change. Service was great.

David Coonts

21 de oct. de 2015

had an electrical issue and they were able to resolve the problem

Maira Lopez

12 de oct. de 2015

Graet services and friendly people , Always helping with any problem or concert.

Steve Kilpatrick

3 de mar. de 2015

Burleson Nissan's service department is by far the best Nissan service I have ever experienced. I have owned about 20 Nissans over the last 40 years and I have never experienced service this good.

brandi

16 de feb. de 2015

Came in, told Terry what I wanted and got it! He was not pushy, didn't try and put me into something I did not want. I recommend visiting Terry any day and will be back in a few years for a new car! Hope your there Terry!The finance group was awesome! I was there maybe a whole 2 hours! Really good group of people to deal with all around.

Valerie Roundtree

15 de feb. de 2015

I was informed of a Nissan dealership that had just recently opened near my home. I went in for the first time & was quite pleased with how knowledgable the staff ( Will & Chris ). The second time I went in for an oil change & was soooooooooo amazed at how at home I felt. ALL of the staff had an upbeat spirit. I felt like a person vs.a number. THEY HAVE REAL STARBUCKS COFFEE FOR CUSTOMERS WAITING. FREE BOTTLED WATER, SNACKS ,etc.....I LOVE THIS PLACE!!!!!!!!!!

Sharon C

14 de feb. de 2015

Went in to purchase a pre-owned I'd seen on the internet. Smooth purchase with very friendly salesperson, Susan Shumway who followed up with me continuously throughout the next week while the car was getting some finishing touches mechanically. Dealership was smooth to deal with and will definitely return and recommend to all!

ZSS

11 de feb. de 2015

I've been bringing my Nissan to Burleson Nissan for two years and have always had good service from them. They got me in and out in a reasonable amount of time. Their prices are comparable to most places.

tina ramirez

11 de feb. de 2015

do enjoy the complimentary beverages and snacks and clean facility

Elisa

10 de feb. de 2015

Had oil change.in and out. Wonderful customer service.friendly. clean waiting area.

robert darter

6 de feb. de 2015

This was my first scheduled service. It was fast and painless

Benjamin Sutton

4 de feb. de 2015

I always prefer to take my car to the dealership than to a service shop, because they always have the most pleasant staff and great customer service. It's like taking your car to be worked on by family, I've never had a bad experience here!

Wendy

3 de feb. de 2015

I purchased my car here with the best experience! I chose them after working with 5 dealerships. I just had my first service done and it was great! I would recommend them to everyone!

Joe Goetz

30 de ene. de 2015

This is our second time buying from Burleson Nissan and the continue to be our favorite place to buy our cars. Everything always goes extremely smooth.

Jane

29 de ene. de 2015

Great Dealership and Great Customer Service. Service Attendant was excellent.

cierracowboys

29 de ene. de 2015

I went in for a recall part. They quickly determined it did not apply to my vechicle.

Shawna

29 de ene. de 2015

I showed up with no appointment and was told I would be waiting about an hour and 20 minutes, which my oil change and rotation was way late so I waited anyways. Sure enough, an hour and 20 minutes later it was finished and without me complaining or anything the manager waived my tire rotation for free. He didn't have to do that for me, I knew it was going to take a while from the beginning, but it showed immensely how they care about their customers satisfaction.

Derrick Colgan

27 de ene. de 2015

Very nice dealership with top staff. I would love to work there myself.

T Webb

27 de ene. de 2015

Our sales guy was Ed and we have bought 3 cars from him now. He is the absolute best sales person ive met. We gone to different dealerships throughout our buying process but it never fails we end up going to where we know that we will be dealing with fast friendly people who actually care about what we want and will only put us in a vehicle that is in all around great shape. Nissan of Burleson is pretty much the best out there.

jp

26 de ene. de 2015

Brought car in early Saturday morning and although they had to contact a couple of different dealership s in order to get all parts required for repair, my car was ready to be picked up the same day at 5:30. They even stayed a little late to have it completed for me. Chris was so nice and awesome to do business with. Very kind and efficient.

Patricia Sisson

23 de ene. de 2015

I was looking for a new SUV to replace my 2003 Trailblazer. I wanted a vehicle that would last me as long as my chevy but didn't like any of the newer Chevrolets out there. I first looked at a Toyota Rav4 and liked it but wanted to look some more and look at the Nissan and Honda SUVs. I next went to the Nissan in Burleson and meet Bill Thompson and he showed me the Rogue. I fell in love with it immediately. It had everything I was looking for from the keyless entry and start to the seat warmer but especially the backup camera and navigation. The test drive was amazing. Bill showed me everything and explained some of the features that I was interested in. However, I didn't leave with it that day. Had to check out the Honda, but at this time all I could think of was the Rogue. Honda didn't live up to the Rogue so I came back and purchased the car I test drove. Completely happy with my choice and all the employees at the dealership was great. Really loved my experience. Thank You

Gavin

23 de ene. de 2015

Went in to purchase my first car. Told a sales rep what my budget was. Got a notification at the time promised about a vehicle right within my price range. Checked it out. Liked it. Signed paper work. Drove it home . had a problem with the vehicle, but they towed it, put me in a nice rental, and repaired the car free of charge . I am currently back in my purchased car and enjoying a reliable sources of transportation. Overall I give the experience an 8 out of 10.

W. Thorson

16 de ene. de 2015

Burleson Nissan is easy to buy from and a lot of fun to deal with.

Sam "Bamtastic" Mathis

15 de ene. de 2015

My second visit was better, but extended a day longer than necessary. Salesman wasn't knowledgeable of all discounts available to buyer, but in the end he learned more ways to help his customer. The sales manager was awesome. The owner was very friendly and eager to have my business. I experienced small inconveniences that were corrected and compensated. However, I was greatly satisfied to do business with my local dealership.

vickie williams

15 de ene. de 2015

Your representatives were very friendly and helpful and they had many customers at the time. and were extremely busy.

Belinda Smith

2 de ene. de 2015

I purchased a2015 nissan pathfinder I owned a armada but wanted to drop down a size . I love my new car get great gas mileage for the tooling around and has enough space to carry anything I would want Everyone at dealership were very kind to us and made us feel welcome a big thumbs up to Burleson Nissan

Barbara Milstead

1 de ene. de 2015

I sure enjoyed the experience of buying a new car there. The showroom was great and the salesman Colton was great.

dennis mcnulty

1 de ene. de 2015

we went in unsure of our buying power, but Burleson Nissan made it a very simple and enjoyable experience

margaret hall

31 de dic. de 2014

Call salesperson that we worked with and left several messages, but none were returned.

Carlos

31 de dic. de 2014

The purchase was very clear at every steep of the purchase process.

Michele

20 de ago. de 2014

Purchased a vehicle for my son, three days after purchase the car broke down. Got it towed and fixed. Got it back and a week later I found the radiator was patched and busted. Brought it back and it went from they will fix it, to never mind it's your fault you fix it. I have bought used cars before and never been so upset, and disappointed in my life. I will not purchase another vehicle from this place and, I hope no one else goes through as much hassle as I have. In the 40 days that the car was "mine" it has only been driven by us a total of 15 days. The other days it was in their service center.

Happy customer

1 de jul. de 2014

Good dealership experience I worked with Billy (William) Mitchell in the purchase of a new Nissan and found that he knew the inventory, found exactly what I was looking for, had a great price, knew all the features of the vehicle and navigated the paperwork without any problems. I appreciated being met when I came on the lot, his great attitude, and all of his help. I also worked with a very nice lady to get exactly the package of extras that I wanted in service coverage that I use on my vehicles. Mr. Mitchell and all of the staff were very helpful. I've had work done in their service department on a separate Nissan and found that they were able to take care of any problems quickly and correctly. Time means so much when dealing with transportation issues. I really appreciate the team at Nissan of Burleson.

Sam Mathis

26 de jun. de 2014

Chris was great. Service was fast and professional. Price was low with online coupon. My experience with service was better than that with sales months ago. The staff was friendly and helpful.

Mike

25 de jun. de 2014

Great buying process. Easy to work with. Sal, (sales manager), Great guy to work with, very prompt customer service. Thomas was great with service and follow up. Very happy with my 370 Nismo. Fantastic driving car !!!!!!!!!! Mike.

Mareena Romero

25 de jun. de 2014

Awesome sales and service departments!! #1 in DFW in my opinion!

Kat's Xterra

23 de jun. de 2014

Bought a 2007 Xterra for daughter leaving for college. Since buying maintenance has been quick, thorough and completed by an excellent service staff.

Timmy Kelly

21 de jun. de 2014

Nissan in Burleson TX it have been a excellent experience. My buying experience was excellent from start to finish. The finance manager that waited on me help me to make some very wise decisions. Scott keep the place clean is exceptional excellent job keep up the good work. The service department I haven't had any problems. Keep serving people the way that you do in today's society it is very rare.

Springfield Crew

13 de jun. de 2014

happy customer Of course, I'm always nervous when it comes to buying a car. I must say my sales person was the greatest. I bought a 2014 Nissan Armada and I'm loving it. If you are in need of a good car and a trustworthy sales person go see Billy at Nissan Burleson.

RickH

27 de may. de 2014

From the time I was greeted at the dealership, until I drove away in my new vehicle, Elvis Pryor delivered the best car buying experience of my life. He was very knowledgeable of the automobile that I was interested in buying. He was extremely friendly and courteous. He also did something that no other car dealership staff have ever done before - he listened to me. He gave me the information that I needed and then gently let me make my own decision. I will recommend this dealership and Elvis to any of my friends and family who are shopping for a car. David in Finance was also great as was all of the people that I came in contact with, including the porter that did an outstanding job on making sure my new vehicle was spotless.

T.Barrett

20 de feb. de 2014

We were in search for a car for our son. By accident, we stopped in Burleson Nissan and met Ed Horton. What a great, no pressure salesman. He went out of his way (several times) to make us happy and get all our questions answered. We chose a used Xterra and the dealership went over it (even though there was a Carfax) from top to bottom. The finance person, Michael, was so easy to work with once we got to her. She is delightful! If I could change on thing, it would be the length of time it took to actually purchase the vehicle. We are not first time buyers and we brought our own financing, so the process should have been quick and easy. In their defense.....It was a weeknight and there weren't very many employees present. Bottom line...Overall great experience! Will be first on my list for next vehicle purchase.

S.K.

7 de feb. de 2014

After spending months looking for the "perfect" car, I found what I was looking for at Burleson Nissan. I was nervous about buying a used car, but Thomas put me right at ease. He made sure I walked out the door in a quality vehicle at a price & payments I could afford. It has been 3 months since my purchase and I couldn't be happier with my vehicle. I would recommend Thomas and Burleson Nissan to anyone looking to buy a car.

One Happy Customer

6 de feb. de 2014

I recently bought a new car from Thomas at Burleson Nissan and couldn't be happier with my experience! Both Thomas and the manager made sure that I was happy with what I was getting and that I was getting a great deal too. I am absolutly in love with my new Juke! I defintely recommend going to this dealership if you are looking for a new car!

Tom

1 de ene. de 2014

I recently visited this dealership to view the 2014 Rogue. Impressed with the vehicle, I was encouraged to return with my family that evening " I spoke with my manager and he is ready to make you a great deal if you return tonight .. said the sale rep". So we emptied our "trade-in" and returned only to experience the same old shell game that car dealers have played for generations .. low ball your trade in, tell you what a great deal the new car is and ADD dealer items I did not ask for nor want ..." the dealership requires it" I was told .$895.00 for wheel locks, nitrogen in the tires and window tint. Same old song and dance about the dealership isn't making any money ... blah blah blah. After an hour we left. Interestingly, three other customers that I saw earlier in the day were concluding their negotiations .. all in excess of three hours; I know of one that resulted in a sale. On a positive note, the sale reps were nice and friendly, the deal maker/breaker guy scored far fewer style points.

car shopper

11 de nov. de 2013

Saw a vehicle I was interested in buying. Emailed the dealer. Never got a reply. Emailed again and nothing.

REID

7 de oct. de 2013

Researched and viewed a car, email details, days later, removed from email. Called them to see if car was still available - informed me yes. Drove 45 minutes to dealership - then informed once I arrived that the car was sold a couple of days earlier. Waste of time and gas.