Eric

22 de ene. de 2016

I found this car buying experience to be very enjoyable. Particularly, Ryan set me at ease and provided me with everything I needed to make the decision to lease the new Volt.

Ruth

21 de ene. de 2016

Everyone was very helpful and courteous. My husband and I were allowed to look at various vehicles without pressure from anyone. Adele Torgersen's assistance was excellent, and the purchase of my new vehicle proceeded smoothly.

Kevin

21 de ene. de 2016

Martin was great as a sales associate, he worked hard to get me the best deal possible. Appreciated the deal I received especially due to being a returning customer. Keep up the good work.

Zachary

16 de dic. de 2015

Patrick McClain went above and beyond! I am very particular and he met everyone of my request with fixing any issues I had with the vehicle, no matter how small they were.

Stacey

17 de nov. de 2015

They were very easy to work with and got us what we were looking for. I would buy another car from them.

James

4 de nov. de 2015

I was very doubtful about being able to get a deal done. After talking with Scott by phone during the day, he, Bill Shaw, and then Martin, made it happen. I love my new truck and will be back in the future.

Jon

4 de nov. de 2015

Thorough demonstration of available models & features, extremely helpful and accommodating in arranging for spray-on bed liner prior to vehicle pickup, requiring only one visit to the dealership (this was imporatant as we are located over 100 miles away from the dealership). Very pleasant showroom. Good selection. Very quick & easy getting through the paperwork - simple explanations on what we needed to sign. Did not try to sell add-ons we did not need, but offered an attractive extended warranty plan that we did accept.

Dee

3 de nov. de 2015

Great customer service with my Rep.... Rick. Will return on a regular basis. Looking to buy another Vette in the near future. Will only buy from Bob Stall dealership.

Matthew C

2 de nov. de 2015

Dealership is clean, friendly & inviting. Simon is a great Service Advisory, always goes the extra mile for the customer.

Stephen

2 de nov. de 2015

One minor issue: I asked that the tire pressure be checked and filled to specifications and was told this is done routinely every time my car is in for service. However the instrument display still shows several psi below specifications. Is the display incorrect?

Ruben

30 de oct. de 2015

Oswaldo Mackenzie is awesome at what he does. I called him on Friday October 23 2015 and told him the Silverado I wanted, by Monday October 26 when I went he showed me the inventory he had and got me into a 2015 Silverado that suited my needs and payment plans. Oswaldo Mackenzie is an excellent attribute to Bob Stall Chevrolet. Thank you. Ruben Delgado!!!!!!

Willis

29 de oct. de 2015

I couldn't imagine a more professional, helpful, and genuine experience. This is the first family-oriented dealership I have ever seen. My son didn't want to leave! I can't see myself purchasing a vehicle anywhere else after the service I received at Bob Stall Chevrolet!

Joann/Gordon

24 de oct. de 2015

It is always a pleasant experience in the waiting room with coffee and donuts. Thank you....also the TV and computers.

Mario

23 de oct. de 2015

Your Sales Representatives, General Manager and Financing were awesome. This is the first time buying a car that I feel completely satisfied, thanks a lot I will definitely recommend this dealer. Thanks again for this great experience.

George G

22 de oct. de 2015

The shuttle service is super. Driver Don is impeccable. I could not have done this last week without this service.Compliments to DonThank you.George Rule

D Mark

21 de oct. de 2015

Ryan was a knowledgeable, friendly young man. He commanded confidence and trust. I will refer my friends to him and from now on, he will be my new car consultant! Great salesman!!

Glenn H

19 de oct. de 2015

My first service on my 2014 Camaro was the reason for the visit. I had a couple of minor questions that you service advisor answered for me. Overall a very good visit.

Christine Ann

19 de oct. de 2015

So glad you have Saturday hours, I needed my tire fixed which had a screw between the treads. Got me in and out within an hour, we had to use this car to drive to LAX the next day or I would have had to rent one. Thanks again, you are always 100%!

Tyrone

18 de oct. de 2015

Rose was the best and she is always friendly and helpful even when she is busy . She is the best service advisor I have ever seen

Robert M

17 de oct. de 2015

I am always treated with respect and courtesy when I come to Bob Stall Chevrolet for a service on my 2015 Chevy Colorado. From the great salesmanship of Rocky Rangel to my dealings with service techs Greg White and Simon, I have been extremely satisfied with all aspects of my visit. Thank you everyone!

Lolita

14 de oct. de 2015

I get a great time watching TV while drinking cold water since I just eat my lunch when I went to your good company.

Allen

13 de oct. de 2015

My auto purchase experience was excellent. Bob Stanley was very professional, friendly, service oriented, and committed to satisfying me as a customer. Bob was very efficient, informative, and effective. I appreciated his service and would recommend friends and family to him.

Vanessa

8 de oct. de 2015

I am very satisfied with the services I experienced. Their staff was very knowledgeable and polite. The premises is very clean and welcoming.

Steve/Diana

6 de oct. de 2015

Greg was excellent and very helpful though I'm not convinced the problem we had has been solved. I needed to drive the car a few times just to check but sometimes the mirrors are still not working as they should.

Kimberly

2 de oct. de 2015

My car buying experience at Bob Stall Chevrolet was nothing short of amazing. Bob Stanely made what is usually a dreadful experience easy and painless. The whole process only took 2 1/2 hours and I was driving off in my new Equinox. Thank you Bob, Leslie & team! I LOVE my new car!!

Ismael

30 de sep. de 2015

Greg provided me information on how long it would take to complete the work, provided transportation for me, kept me updated as to status by phone, and delivered my car with all work completed.

Brad

30 de sep. de 2015

The best car purchasing/leasing experience I have ever had. From the salesman (Bob Stanley) to the finance department and everyone I encountered, everyone was very professional, courteous, and friendly. I have already told several of my friends about my Bob Stall experience. Great dealership!

Jose

26 de sep. de 2015

I was very happy the staff at Bob Stall was so helpful and explained all my options there was no pressure. Thank You

Nancy

25 de sep. de 2015

Joe and Bill made it possible to get a 2015 Malibu. With out their hard work it wouldn't had happen. I am so graceful. Thank You

Jean

24 de sep. de 2015

Working with Mo Aitah was a pleasant experience. He is very knowledgeable and informative in regards to the Corvette Stingray we purchased.

Karen

21 de sep. de 2015

The service at Bob Stall is exceptional. My service rep went above and beyond the call of duty to make sure I was well taken care of.

Amber

16 de sep. de 2015

I had such a great experience I will bring my truck to Bob Stall Chevrolet for all future service and parts. Both departments were professional and helpful.

Diane

16 de sep. de 2015

Greg was great, they even washed my car for me. We used your shuttle. Everything was great except for the hair I found in the donut. Redish, long wavy hair. yuck!!

Mark

15 de sep. de 2015

Walt McGrath is my go to person at Bob Stall but he sent Julie Cooper to see me and Julie did an outstanding job throughout our entire deal. Julie is very knowledgable when it came down to the cars features and she is very geuine.

Mercy D

15 de sep. de 2015

Vehicle issue was fixed, left a stain on my interior roof, didn't bother to wash my vehicle when it was returned to me.

Stephanie

14 de sep. de 2015

It was very comfortable and relaxed. Felt like I was given honest feedback and a great deal with the vehicle we needed.

Veronika

14 de sep. de 2015

I have always owned a chevy and since our experience was so good this time around I am sure to come back and buy another chevy when this one wears out. Our salesman was polite, knowledgeable, and most helpful. Thank you

Monica

12 de sep. de 2015

Very good service. I appreciate the shuttle service. The one thing that was missing was the reminder sticker in the dash window for my next oil change per mileage. Had to wait a few minutes extra so they could print one out and put in the window.

Thomas

11 de sep. de 2015

My sales guy Chuck T was awesome to work with. After our test drive I told Chuck I still have to test drive a RAM and Ford. He completely understood and said he would touch base with me the next day.After my other test drives I decided the Chevy 3500 would be my new truck. Chuck was ready and the process was easy.

Anthony

10 de sep. de 2015

It was a friendly and easy going experience. I was completely satisfied. I am really enjoying my Chevrolet Colorado Truck. Rick is the main reason I bought the vehicle from Bob Stall Chevrolet

Joseph

5 de sep. de 2015

2014 Stingray needed service - called Greg White and got it scheduled - it was easy. Service was performed promptly and I was on my way in less than an hour - awesome customer service! This is why I have been a customer for over 15 years and own 3 Chevy products.

Guadalupe

4 de sep. de 2015

Was very pleased!, everybody there was so professional and ready to make your experience very comfortable.The best experience so far.

Linda

4 de sep. de 2015

My entire experience with every staff member I came in contact with from the moment I was contacted by Patrick McClain to when I took delivery of my new truck was fantastic!! I cannot thank Patrick and Bill enough for all they did for me. I was very specific as to what I wanted, and Patrick found my truck. I would definitely (and have) recommended Bob Stall Chevrolet. I did not have the stereo-typical "pressure" sales that we all hear about regarding car buying experiences. It is a stressful enough event, and Bob Stall Chevrolet definitely did not live up to that stereotype and made my experience great!!! Thank you all again for everything!!!

Billy

2 de sep. de 2015

My daughter and I come into Bob Stall for an oil change, from Patrick, and got nothing less than satisfied customer service. Greg and Adele also helped me and my daughter in purchasing a new 2016 Chevrolet Cruz. Adele was amazing she took good care of us and we are satisfied with our purchase. They all made our experience very enjoyable!

Carlos

2 de sep. de 2015

We had a really good experience, everything went really smooth, we never felt any pressure, the sales man Tyler and Ryan were very helpul in sending us pictures and prices before hand. The best of all was getting a good deal. Thanks

Kevin

1 de sep. de 2015

Rocky was great from the beginning. Truly, I had been to Bob Stall's Chevy dealership a few months before and interacted with a different salesperson and he was just OK. He wasn't overly pushy but I didn't feel as comfortable with him. Rocky was very low-pressure and I felt comfortable the whole time I was there.

Greg A

1 de sep. de 2015

It went well and my service rep was very helpful. It turned out that they needed to keep my car overnight and I was offered immediately a loaner car but did not need it.

Ervin

28 de ago. de 2015

Bob Stanley made my experience excellent! He was patient and courteous. He helped me get the best deal possible and was awesome to talk to. I would definitely be referring everyone I know looking for a car to Bob.

Terence Lee

27 de ago. de 2015

I have always received excellent service from Bob Starll Service center. And this time was no different. Rose kept me informed and gave me a very accurate estimations. I am extremely happy.

Patricia A

26 de ago. de 2015

I went to get the oil changed and tires rotated. I was pleasantly surprised they did not try to say I needed something else done!! I waited in the lounge area, which is an awesome area to wait!!

Joseph

20 de ago. de 2015

Every member of the staff was very professional, courteous and friendly in my purchase of a new Chevy Colorado. I'm very pleased with my new ride.

Sabrina

19 de ago. de 2015

My service representative was Rose, she was awesome! She called me every day with an update and when it was taking longer than expected and I asked for a loaner vehicle she never even hesitated and said "Sure come on over!" I was in and out under a half hour with the loaner vehicle. My car was serviced for several recalls and it was such a blessing that you guys did all of the services needed. I will definitely be a returning customer. Thank you

Jeffrey

19 de ago. de 2015

I bought my Chevy Silverado LT Crew Cab through Costco. I was new to the process and after registering online, received a call from Tyler with Bob Stall. Tyler did what most salesman don't, he listened to what I wanted. I must of gave Tyler 12 different what scenarios to what I could afford and what I really wanted in my truck. Each call he had new information, but he was never pushing unnecessary sales. It took about a week then I came down to Bob Stall and found the truck Tyler new I wanted. Key word wanted, I did not settle by any means. This particular purchase was easy and with no hassling or major negotiating schemes. Tyler was professional, knowledgeable, persistent with finding me the right truck and most of all personable. He even assisted my wife with Kitchen ideas because he used to own a custom cabinet company. Yes, one stop shop at Bob Stall and if you need the truth and a positive experience when buying a new truck through the Costco program...Bob Stall Cheverolet is your dealership. Sincerely,Jeff and Nicole Hobson.

Marisa

18 de ago. de 2015

Ryan was friendly and accommodating. He took time to get to know me and my lifestyle to get me into the best vehicle for me. Leslie was also great and explained the financial aspect well.

Sarkis

17 de ago. de 2015

Very friendly and knowledgeable about the vehicle we wanted. I will definitely be returning to purchase from Bob Stall again, we have bought two vehicles there in the last year and recommend the dealership to everyone we know looking for a new vehicle

Raymond

17 de ago. de 2015

The entire team at Bob Stall and especially my sales person Oswaldo and my device advisor Rose and at the top of the ladder when it comes to quality people providing great service.

Charles

11 de ago. de 2015

We have bought several cars from Bob Stall and will continue to do so. We have always been very well taken care of. Ryan is amazing and goes out of his way to take care of us. We can't thank you enough for making the car buying experience a positive one!

Kimberly Ann

10 de ago. de 2015

Even though the staff was short handed the day of my visit, they were very courteous and prompt getting me out with a very short wait.

Kirstin

10 de ago. de 2015

I really appreciated my service coordinator's communication during my service appointment, as well as the friendliness of the staff. Bob Stall Chevrolet is great!

Cynthia

9 de ago. de 2015

We talked to very friendly representatives who answered all of our questions, offered a tour of the dealership and was willing to work with us on prices.

Betty

4 de ago. de 2015

Adele Torgersen was very helpful in completing our purchase of our 2015 Equinox. She has made a follow-up call and is ready to help us in any way she can. This is our 4th vehicle we have purchased from Bob Stall. Thank you.

David M

3 de ago. de 2015

Everyone is pleasant and helpful. They greet you, tell you what to expect for both service and time and then take you to the waiting area for refreshments. When you check out, they explain everything they did and ask if you have questions. Always a good experience!

Gabrielle

3 de ago. de 2015

Rocky and staff were truely the most amazing !! I will definately recommend Rocky and Bob Stahl Cheverolet :)) thx soo much

Charissa

3 de ago. de 2015

We used to go to Jimmie Johnson Chevrolet and was disappointed by the sales manager Brandon. Our salesman at Bob Stall, Terry was so easy to deal with. He never made us feel like he was giving us the hard sell pressure.

John D

2 de ago. de 2015

went in to get oil change and to clean overhead area on the interior of car. Interior area was left a little soiled after having some previous warranty service performed a while back. All was taken care of as it should have been. Very satisfied

Martin

31 de jul. de 2015

I'm busy and I don't like to shop!! Your dealership and Brad Jadwin were fantastic! Made deal over phone and Internet, including agreed amount on trade! A reasonable deal for both! I came to dealer signed papers and out the door! Thank you!

Shoja

29 de jul. de 2015

Scott was my representative and did a fantastic job on meeting my requirements. Scott was very patient and answered all my questions.

Donald F

24 de jul. de 2015

Rose Wells is the best service writer that I have ever dealt with. She is pleasant to work with and extremely competent on all technical issue. I will always bring my vehicle to Bob Stall as she makes the visit leaving us feeling good about our vehicle.

Dean A

23 de jul. de 2015

My service rep. was Tim. I didn't get his last name . He did a great job, made sure the problem was assessed correctly before I left my car. Tech did an excellant job

Tony

22 de jul. de 2015

When I found that the truck I wanted would not work out, Ozwaldo went out of his way to help us and found us a beautiful car, an Equinox. I am so very happy.

George A

22 de jul. de 2015

The chirping noise i heard around the belt area was revealed and Tim my service adviser did an excellent job getting the repair done for me in a timely manner.I am completely satisfied with Bob Stall Chevrolet.

Edward S

17 de jul. de 2015

Service consultant Rose Wells was particularly helpful. I appreciate that you respect my need to expedite my time in caring for my car.

Joseph

16 de jul. de 2015

Several weeks ago I took my Traverse into Bob Stall to be serviced. While I was there, I noticed a new 2015 Colorado pickup on the sales lot that I was interested in. The truck had already been sold but several days later a new one was available so salesman Ozwald McKenzie called me about it. I went to the dealership that day to test drive it and purchased the new Red Rock Metallic Colorado. Mr. McKenzie was very thoughtful to call me. The purchase experience went quickly and I'm very pleased with my new truck.

Jorge I

15 de jul. de 2015

Overall a great experience. Scheduling my first oil change was quick and easy. Representative that helped me via phone was very friendly and professional. Thank you!

Rosemary

15 de jul. de 2015

I loved how Mike was very helpful. He seemed a bit overwhelmed with cars coming in and out around 7, but he was very calm and collected when it came to the customers and I. He made sure I knew that while I was waiting, there snacks and refreshments inside. I love the customer service. Great job!

Joseph T

13 de jul. de 2015

My 2014 Traverse was due for servicing. I contacted Greg White and he arranged the appointment for me. The work was done promptly while I waited. Such great customer service!

Jeffrey

7 de jul. de 2015

Adele, Mary and Marte were awesome to deal with. Marte was on top of my repair. He called to keep me informed. I appreciate his professionalism.

Rita

29 de jun. de 2015

I was able to come in the same day I called and be good to go in a timely fashion . Always taken care of at Bob Stall Chevorlet

Gus A

28 de jun. de 2015

Greg White is indeed a great ambassador at Bob Stall; he makes you feel welcome and transmits a caring attitude like no one else. He has always strived to please me as a customer, and when fitting, he'll provide options to get the job done and to provide full customer satisfaction. Please, take good care of this man; it is employees like GREG who insure business continuity and good customer rapport. We' shall see you soon.

Edith F

27 de jun. de 2015

I would like to recognize Ron Barnes, when I walked in he was there to first greet me before any other service agent. In contrast to my past visits, I had to wait until some service agent who was not with a customer would acknowledge me or at least say we will be right with you. He took his time to explain to me any details he had to go over with me, which I appreciated. He also gave me timely updates of my car. If he had a quick question, Ron would ask the service agent next to him, Simon, as he did not appear to be very helpful. Simon is a past agent that I had and would never request him because of his unhelpfulness. With that being said, I would hope that more individuals like Ron would be hired to be service agents.

Crisanta

20 de jun. de 2015

Matt Watanuki answered all questions and endorsed me to,Adele Torgensen in his absence. Adele listened to my needs and worked to my satisfaction.

Kathy

18 de jun. de 2015

It was a very nice experience. Chuck Talbut was not high pressure which we appreciated. We got what we came for and we were happy.

Enrique S

15 de jun. de 2015

Because I'm a truck driver, I cannot just come in on a moments notice. But your office always works with me to accomadate my schedule and do it with a smile.

Gary L

13 de jun. de 2015

I was greeted by the very friendly service dept. staff, verified who I was and my appointment time. They escorted me inside and assured me my vehicle would be attended to promptly. I had a great cup of coffee, a tasty doughnut and a banana while watching the big flat screen tv! I even had an opportunity to play Solitare on one of the computers that are available. Very nice experience!

Patricia E

10 de jun. de 2015

SO easy to make an online appt for routine service. Really like Customer waiting area, and refreshments always available there!

Ernesto

9 de jun. de 2015

Excellent Chevrolet dealership, I have a great experience dealing with the Staff especially with Adele Torgersen and Tanya charles they were wonderful people to deal with.

Kenneth

5 de jun. de 2015

Bob Stall dealership is definitely a first class operation. All the persons I dealt with were very friendly and helpful.

Jeremy

5 de jun. de 2015

Great sence of professionalism from the whole team from sales to finance! I would consider purchasing from Bob Stall in the future.

Sharolyn

3 de jun. de 2015

Chuck was very professional, patience, and honest. He was very knowledgeable and walked me through the entire process. If I could afford to pay him a bonus for his outstanding service, I would because it is really deserved. Not only was Chuck a pleasure, but his Manager Bill was also informative about the vehicle and process. I had been working with many different dealerships in the San Diego area, but at the Bob Stall Mission Valley / La Mesa location I felt comfortable completing my transaction. I have never had so much fun buying a car. It was not as stressful as with other dealerships in the area. You feel the appreciation. Thanks again for the professionalism and great service!!!

Nicholas

3 de jun. de 2015

loved the work and staff. only one concern, three people to serve, but still had to wait to pay and pickup my car because the service person had someone else to take care of. i had to wait ten minutes looking at the other service people standing till they helped others just coming in. frustrating.

Schaun A

31 de may. de 2015

My Corvette GS service appointment was at 7:00 am and I had a last minute change. The service rep worked with me an got me in on the same day at 5:30 pm, priceless!

Ronald J

30 de may. de 2015

I was disappointed that the module under the driver's seat failed which made movement impossible. I was appalled that the replacement cost was over $500. At such cost one would expect better quality from the factory original.

Maria Teresa B

30 de may. de 2015

Dealer personnel are very courteous, helpful, knowledgeable and always makes me feel that I'm important and my concerns are worth listening too.

Diane M

23 de may. de 2015

The car wash was broken but they told me I could come back to get it done at another time.Everyone was very professional.

Kimberley/David

22 de may. de 2015

Always prompt and keep us informed about were our vehicle is while being serviced. Was very impressed by the fact they had the part for our Volt on hand.

Sarajane

12 de may. de 2015

They took my car in right away, I waited very comfortably in the waiting area. They have a TV, coffee, water, doughnuts, newspaper, computers....very clean. Pulled my car up to the curb and I was on my way. Thank you for making this survey short.

Domenico R

6 de may. de 2015

Called to schedule an apointment to take care of a "Factory Fix" Hatchback strut on my 2013 Chevy Volt!Greg did a little research and found a total of 5 minor fixes... He took care of all 5 fixes in a Very short time. WOW !!! He is responsive and asks great questions. He did a great job!! A service Rep who LISTENS !!

Timothy

4 de may. de 2015

Our vehicle was vandalized on the hood and front bumper. I contacted Marty at the collision center and was told to bring it in after claim filed with USAA and they would be able to handle the rest for me. I took the vehicle in to be repaired and Marty took over. I was contacted near the completion (day 2) with an update of the paint taking well and just attaching parts back. Upon picking up the vehicle from Marty the next day, I was very pleased to see the damages fixed and the color matched perfectly. Thank you for a job well done. Once again, very pleased with the service and work done at Bob Stall Chevrolet.

David

3 de may. de 2015

I have bought many new vehicles, more than 20, and this purchase was fast easy and to the point. I would say the experience was a 10 out of 10.

Joann/Gordon

1 de may. de 2015

Very enjoyable. Waiting room very welcoming with coffee and donuts and TV. They drove me home and picked me up when car was done. Always kept me informed on my car.

Michael E

1 de may. de 2015

Daphne followed up to insure my difficult schedule was accommodated. Ron (service writer) was very efficient and returned my vehicle with service complete ahead of schedule. in over 45 years of driving/buying cars I have never returned to a dealership to purchase a second time until my experience with Bob Stall Chevrolet. Adele (sales) dealt with me honestly and fairly twice to make my purchase easy and satisfactory. I have returned for all my service work even though I now work in Los Angeles because the staff is so professional, the work done efficiently and expertly and my vehicle returned on time and clean. They have provided a consistently outstanding experience; purchase through service.

Roland

30 de abr. de 2015

Did have problems when I called on Monday to make an appointment. Was placed on hold by one service rep. then the phone rang to another person's voice mail. Work was performed in shorter time than estimated. Only other inconvenience was that someone left a lock box in my vehicle which I returned today. Did not accept the $15 return. George was easy to deal with and professional.

John

30 de abr. de 2015

I was approached 3 times to make sure someone had spoken to me when I came in for service. Rose is competent and quite friendly and takes my concerns quite seriously. Great customer service and very good service on the car itslef.

Reginald

26 de abr. de 2015

I was greeted right away, and the work that was done to my truck was completed in the scheduled time frame.

Carol E

23 de abr. de 2015

Rosalie is always very helpful and efficient. I believe that I leased my Cruze more for the service I am comfortable with than just the car itself.The customer waiting room is very comfortable and the coffee, etc. is appreciated.

Richard

18 de abr. de 2015

John, the owner, and Oswald, the exemplary sales associate, followed the sale from the start to the finish. They made sure that I understood everything about my new Chevrolet Impala. I could not have been more pleased. They earn a AAA+++. Thank you for making my experience wonderful, and I will tell everyone that I know that the only place to buy a car or truck is at Bob Stall Chevrolet. Thank you. Thank you. Thank you. Richard Hanford and Son

Phelps,Jason K

17 de abr. de 2015

The service was done quickly and the service people are nice and informative. Love your waiting room and the goodies you provide. Thank you

Steve/Renee

10 de abr. de 2015

We were told said services would take three hours and it took almost five hours total. I thought that it would be a little more accurate with the timing of being done since it os a dealership. A little frustrating sitting in the waiting room. They did offer me a ride however and I didn't sit the entire 5 hours, my wife came with me so we left for a while but my wife had to pick up the kids so she had to drop me off and wait the rest of the time until it was actually done.

Sandy

9 de abr. de 2015

My experience purchasing the vehicle has been superb and this was due to the outstanding service I received from Dave Olds and Tyler Carlson.Dave and Tyler provided me above and beyond support due to my living in Hawaii and wanting to make the purchase in La Mesa. This transaction would not have occurred without their willingness to do added research.I was immediately contacted by Tyler after my online request. There were constant conversations before my visiting the dealership. When I arrived I witnessed his honesty and was definitely not misled. He made me feel so comfortable and confident despite the unusual situation.Days and weeks to follow, Tyler continued to answer my questions and assist me with the purchase. I felt like he treated me as his own family member/best friend.My greatest appreciation for the awesome experience and I am letting everyone know!

Stephen

23 de mar. de 2015

The service writer Greg was very knowledgeable and kept me informed on the condition of my vehicle. I really was glad to see the Hertz rental car there.It was great and the discount was wonderful.

James

21 de mar. de 2015

The salesman, Chuck Talcott, was great! I was not planning on buying that day, as I just wanted to look, but Chuck found the exact truck I wanted & offered a fair deal. I couldn't pass it up, so I drove away in a new Silverado that day.

Jerald/Terry

9 de mar. de 2015

The staff was very friendly. The work was completed in a timely manner. The waiting area was clean. I look forward to my next visit.

Paul

8 de mar. de 2015

Greg White is very professional as always. His service performance is very efficient and punctual. He is very accommodating with my work schedule and communicates the progress of my repairs with clarity. Thank you Greg.

Benjamin

2 de mar. de 2015

Had a great experience thanks to Adele she made buying a car a an easy process and a fun one unlike others that I have bought a car from. We are very greatful for her help and patience with us. And our daughter loves her. Look forward to another time

Christine

2 de mar. de 2015

I always can count on Bob Stall to take care of any problem I have with my 2012 Impala quickly with friendly service. I've been in a few times for warranty repair and the have me in and out quickly. Simon and the mechanic working on my car both came in to discuss my car, it was the wiring harness that needed to be replaced. My husband and I have both bought our cars here and recently my husband traded his 2011 Camaro for a brand new 2015 Camaro sold to him by Adele Torgenson. She sold him his old one too and is the nicest lady and a great saleswoman. I would highly recommend her and my service rep Simon to everyone looking for a great dealership.

Wayne

1 de mar. de 2015

The people are friendly , helpful and courteous. They knew of my trouble with my old truck and got me a great trade in value for it. The guys work hard to get me a deal and in a new truck. Thank all for all you did.

Roy/Judy

28 de feb. de 2015

Everytime I bring one of my vehicles to BOB STAL for any type of service, it is not just business. It is always like real personal, and that is something you just do not find in todays world. Much thanks and appreciation.

Dino

20 de feb. de 2015

My experience was terrific. From arriving at the airport and having Patrick Mclain pick me up, to Tonya Charles offering her expertise on the vehicle and process. Together these two individuals along with the rest of the Bob Stall Chevrolet team made my time there effortless.

Jennifer

20 de feb. de 2015

Everyone is always so friendly. The showroom is sooooo nice, access to the net snacks and drinks while you wait. Best treatment ever!

Howard

17 de feb. de 2015

I brought my corvette in for a recall repair. Rose met me right away and started checking my vehicle systems and informed me I needed tires. I went to have coffee, and when I returned, my vehicle was done. All of your service people were very friendly and professional. Howard Kendall

Linda

17 de feb. de 2015

Everyone was so helpful and considerate. Answered all my questions and the waiting room is very comfortable. I'll be a customer for a long time.

Ryan

15 de feb. de 2015

After searching for a new Tahoe and doing pricing, I contacted Brad Jadwin at Bob Stall Chevy in the Internet Sales Department. It was the best experience of buying a vehicle I have every been involved in. The price by far blew everyone else out of the water and the process of taking delivery was simple and quick. I strongly recommend buying your next vehicle through Bob Stall Chevrolet's Internet Sales Team and ask for Brad Jadwin.

Michelle

29 de ene. de 2015

Although I came in for a recall issue. There's a sensor behind the review mirror that needed re-attaching. I got my car back Saturday and by Tuesday the sensor was unattached again. Why can't it stay attached?

Larry

28 de ene. de 2015

The experience was very pleasant from my first call to the organization and its follow-up calls through my appointment and maintenance. Very courteous staff and sales people and efficient mechanics. I was very pleased. Thanks so much!

Rob

27 de ene. de 2015

GREG WHITE IS THE PERSON I HAVE COMPLETE CONFIDENCE WITH. GREG HAS ALWAYS TREATED ME WITH RESPECT, WITH DETAILS AND COURTESY ON ALL SITUATIONS WITH MY VEHICLES. GREG WHITE IS OUTSTANDING.

John

27 de ene. de 2015

I have purchased previous vehicles at Bob Stall Chevrolet and have always had a great experience. The sales, finance and service departments are all top notch.

David/Opal

24 de ene. de 2015

Rose was very nice, friendly and helpful. The work was done with just a short wait and the complementary car wash was very nice and appreciated.

David

22 de ene. de 2015

Friendly, are busy....... i had to wait for one week to maintenance my car..... so congratulations you have a lot of work.....

Joseph/

19 de ene. de 2015

The most recent visit was wonderful, compared to the abysmal customer service I'd received three days earlier. After voicing my justified complaints, the Asst. Mgr. (Simon) took immediate steps to correct internal employee problems and bring this to a satisfactory conclusion.

Robert

15 de ene. de 2015

Cameron was very helpful through the entire process. I got to the dealership later in the workday and he was attentive and energetic. This was the least painful car shopping experience I've had. Best dealership I've ever been to.

John

13 de ene. de 2015

Salesman Mike Polite kept his word throughout my ordering and purchase process. He was always available and responsive to all my questions and concerns. I would not hesitate to recommend him and his dealership to family and friends. Love the car, Thanks mike!

Tom

12 de ene. de 2015

Bob Stall keeps its corporate word in dealing with customers and vehicles. I never hesitate when recommending an auto to anyone.

Christine

10 de ene. de 2015

Just in for an oil change and recall work on my keys. I'm always treated kindly and service is fast.

Jessica

9 de ene. de 2015

Cameron was awesome. He fought hard to get me the perfect car at the perfect price. Billy was there to help which made it a great team effort! I love my new car! Thanks guys :)

Robert

9 de ene. de 2015

Once the car got in, experience was excellent. Appreciated being kept informed in progress. Only issue is when I pulled into the line. I sat there unnoticed/unacknowledged for at least ten minutes before I finally went inside. Was a very annoying start to my service appointment.

Denise

7 de ene. de 2015

They found the problem and had a solution. I can't ask for more than that. Rose is a great part of Bob Stall Chevrolet.

Michael

7 de ene. de 2015

It took a while to be seen by the finance manager; however, this is understandable considering the volume of business being conducted the day I purchased my Camaro. Any concerns I had regarding minor cosmetic issues to the body were promptly addressed.

Judy

6 de ene. de 2015

Great Experience, everyone was friendly and helpful, one of the better experiences I've ever had a dealership service department!! Will go back and recommend.

Harold

19 de dic. de 2014

Ron was very knowledgeable and helpful. The car was ready an hour ahead of the estimated time. I appreciate that the waiting area is so pleasant and that there are computers (Apple and Mac) for us to use. I don't mind the wait.

April

19 de dic. de 2014

They were quick and efficient. It didn't take too long to get my car back which was a plus! Shuttle driver was really kind too and I enjoyed talking to him while being dropped off at my place and the dealership. Overall, the service was great!

Elizabeth

18 de dic. de 2014

Tim was awesome! I've brought my HHR for service once before. I had 2 recalls done and had a leak at my manifold. Tim communicated everything that was going on. When I dropped my vehicle off he offered to have the shuttle take me to work. Last time, that wasn't offered. Thanks for all you did!!!

Irene

12 de dic. de 2014

I was met promptly. Simon was professional, courteous and friendly. The work was done in an agreeable amount of time. I checked out and paid with Patrick, again professional, courteous and friendly. I did not notice at the time, but the print out of the 27 point inspection was not included with my paperwork. After a call back to Patrick, I did receive the report the next morning. Well done Stall Chevrolet

Sally

8 de dic. de 2014

We have one concern. The last two times we have brought the truck in we have complainedthat the truck is making this fuuny soun when turning left into a parking lot. Both times the mechanics have said it was okay but have failed to mention it on the repaair order. I believe it should be listed because it is similar to the noise it was making before the steering went out last spring. Please respond to this comment.

Paula

6 de dic. de 2014

Rose is wonderful to work with. If not for her I am not sure I would continue to come to Bob Stall for service.

Alexcia

6 de dic. de 2014

Simon went out of his way to make sure I was well taken care of and had a great experience. Would recommend your services to anyone.

Marshall

4 de dic. de 2014

Simple oil change and now I find oil spilled on my engine and smell oil burning off a hot surface. Terrible attention to detail!!

Adolfo

3 de dic. de 2014

whe I got to bob stall chevrolet, I felt like home.thanks to mr.osvaldo,he did everything possible somy wife take home her beatiful car. for that, I always going to be so grateful. adolfo salazar.

Bonnie

30 de nov. de 2014

Rose was the service contact, she is friendly and knowledgeable and makes the service needs of my vehicle clear. The work on my truck was accomplished is a very resonable amount of time.I was comfortable in the lounge and able to complete work on my computer while I waited.

Richard

24 de nov. de 2014

Steve Tamplen (phonetic spelling) was professional and courteous. Kept me informed of work on the vehicle. The only issue (minor), I had to ask "how long was the work and parts" covered for. I was informed that it was covered for 12 months/12 thousand miles. Other than that, the experience was outstanding. This information came from the individual who took my payment.

William

23 de nov. de 2014

In spite of my stress and anxiety over making an unplanned truck purchase, Oswald and the entire team at Bob Stall helped me through the process. The entire purchase experience was excellent. I will highly recommend Bob Stall to all my friends.

Judy

22 de nov. de 2014

No complaints....yet....the recall was taken care of without any hassel, having a recall is not always easy,you're not even sure if you should keep your car...& always concerned with its safety...Thank You Bob Stall!!!

Judith

21 de nov. de 2014

I was in a car accident and took it back to have the body work done. They did an excellent job repairing the damage and matching the paint. I also had an alignment done since it was already there.My only issue is that they didn't tell me that the battery needed to be replaced when I purchased it. Luckily I have AAA and was able to have it replaced easily.

Ethan

21 de nov. de 2014

It was easy to get the service for my car going. I got there when I was scheduled to be and everything got going right away. The estimated time that it would take to service my car was very accurate as well.

Lisa

20 de nov. de 2014

I had my son take my car for the service, he told me the wait was minimal and was please with the service.

James

16 de nov. de 2014

I walked into the store to browse the 2015 Silverado and I was greeted by Adel she was courteous and friendly she made me feel comfortable and did not pressure me. She got me the truck I wanted so I am happy. First impressions and greetings are everything when buying a car and Adel was great.

Randy

10 de nov. de 2014

Outstanding salesman who didn't push. Answered all of our questions. He was the sole reason we bought when we did. His name is Tyler Carlson.

Wayne

7 de nov. de 2014

Excellent service. Minimum wait for a ride from the dealer and pick up from home to dealer next day was excellent.

Eric

6 de nov. de 2014

We wanted our coolant levels checked along with our oil change, and once again were told "We don't do any auto work on Saturdays" I wasn't asking for auto work, a simple check of coolant levels (ESPECIALLY when it is part of a possible recall??!!)

Robert

5 de nov. de 2014

I had one brake place try to make me do my brakes and changed their quote on me to double when I came in, and was advised here they didn't need replacing yet. Saving me a lot of money. Also Bob Stall's quote didn't change on me like the other company. I appreciate the honesty they provided here and will use you again in future.

Richard

5 de nov. de 2014

Every time I visit this dealership I am more amazed than the previous visit. Every person I speak with is knowledgeable, professional, courteous and prompt with replies to any questions I have. It is a pleasure to do business with this dealership from beginning to end.

Christopher

4 de nov. de 2014

Let me tell you that Greg knows how to step it up and keep his customers well informed of the process. This guy should be used as a rile model in how to make t he customer happy. A big THANK you to Greg for making my experience once again top notch. Thanks.

Elizabeth

2 de nov. de 2014

The truck still has the rattle in the back seat area. It needs to be driven to find it. Other than that the service was great.

Joseph

31 de oct. de 2014

Needed to service my 2014 Stingray. Greg White helped me to make an appointment. The service was performed while I waited and was completed quickly. Great service as always.

Jessica

31 de oct. de 2014

Dan is the best!!! Always so helpful and gets me in and out quick. He keeps me up to date and he is very friendly! A++++

Timothy

30 de oct. de 2014

Other than having to wait for ten minutes to speak to a service advisor when I arrived for my vehicle's appointment, and then another ten minutes after paying for the service for my vehicle to be brought up to me, everything went well.

Margaret

30 de oct. de 2014

Have been going to Bob Stall for years with many vehicles. This visit was exceptional. Your remodeled customer waiting area was great and your serving coffee and deserts was a plus. The service on my Equinox was on time and professionally done.

Mary

25 de oct. de 2014

I was looking for a particular Chevy Sonic so I told your buyer, Essi and he found it for me. The car exceeded my expectations. Your sales consultant, Rick Cook was also very helpful. He was kind and patient and was able to answer all of my questions. Because of Rick and Essi, I was able to purchase the car of my dreams! They both went above and beyond their normal duties to help me with the purchase of my car. Thank you Bob Stall Chev for having such wonderful and dedicated employees!

James

25 de oct. de 2014

Marty in the body shop was phenomenal to work with. He really cares about meeting the customer's expectations of quality performance.

Jim

24 de oct. de 2014

Every one was very nice and professional. Rosy in service made sure I was up to date on my vehicle the whole time. I was a little outside the area but she got me a ride home. My car was cleaned before they gave it back to me. A very nice experience.

Aram

23 de oct. de 2014

the phone lines were not working so I set up an appt online. We showed up to the service department and were taken right away and was able to get both of the recalls for my vehical taken care of as well as the oil change.

Russell

21 de oct. de 2014

Greg and Ken once again score a touchdown with their professionalism dedication to detail. Out standing service is their hallmark! Thanks guys!

Raymond

18 de oct. de 2014

We really like Rose and how helpful she is. We always get really great service from the service dept. We are concerned about how many recalls our truck has had, but understand the safety of it all.

Richard

17 de oct. de 2014

Simon and Steven made a frustrating situation not so frustrating. They worked hard to fix the multiple problems with our camaro. In the end they made a customer for life. Well done gents.

Darryl

17 de oct. de 2014

This is my third Corvette purchase form Bob Stall and salesman Bob Stanley... as always, Bob is great to work with, he knows exactly what I need and gets the deal done!

Mitchell

16 de oct. de 2014

this the first siverado I have ever bought I happy with this truck it a lot nicer than my ford thanks again

Nicolette

16 de oct. de 2014

Everyone at Bob Stall always takes good car of my car! Simon is the best, he is always so helpful. I won't go to anyone else but him!

Virginia

10 de oct. de 2014

Simon has been my "go-to" person for several years now and is always very polite and professional. You are lucky to have such a neat person on your staff. On the other hand, I have been there many times and have always been very pleased with all your employees.

John

10 de oct. de 2014

This visit was for an ignition recall. I was taken care of very well, given a ride home since this was going to take longer than I expected, picked up the car with no hassle. You even washed it for me and made sure all the things on the car were inspected. Keep up the good work and thanks to Greg White for his assistance.

Louis

9 de oct. de 2014

Everything went fine -- it just took longer than I think it should have. All I had done was a lube/oil change and SMOG test. I made a phone reservation and brought the RV in Tuesday morning. I didn't get the vehicle back until Friday afternoon. This is the second time a Lube/Oil change for this vehicle has taken several days. I've been told the problem is that you only have one or two service bays large enough for my RV. Now that this has happened two out of two times -- I figure it's "normal" and I just have to expect and anticipate it. The same service with you guys for my 3/4 ton diesel pickup only takes a couple of hours at most. So I'm sure it's the size of my RV that's the problem. But not-to-worry. I'll be back. You've always done good work for me.

Karen

9 de oct. de 2014

Whenever I go to the dealership no matter who is taking care of me, I always get excellent service. Everybody is friendly, and they all care. Everyone there gives exceptional customer service to their clients.

Jose

9 de oct. de 2014

A great place to go for a new truck, the agents will answer all of your questions and if they don't know the answer they will look it up or ask some one with more experience. One thing I will say tho is that if your selling the truck of the month I think you should have various types of colors. Clients will buy the truck no matter what but if they desire one color they will definitely buy it no questions asked. Overall the experience of buying my new truck was great.

Thomas

9 de oct. de 2014

Received a recall on my Silverado. Called Greg White and set and appointment. Greg gave me a time frame that turn out to be to the minute. Got my truck back very clean and washed. Saw Adele and got the info on my state rebate on my Volt so it was time well spent. All of you are truly outstanding.

Paul

2 de oct. de 2014

I first met rocky but mo took over our deal when I brought my husband back to see the car. Loved them both. It'd been a while since buying a new car and they made this such a pleasant experience for us. A bit of a drive for us but so worth it. A beautiful dealership and really nice people. I'd recommend this chevy dealer to anyone! Thanks! I love my new Tahoe

Molly/James

2 de oct. de 2014

Rose was very helpful; it was a busy day and I was under a time constraint to get my car back by a certain time. Rose made sure that my service was a priority and my car was ready well in advance of the time I had requested.

kmccoy

2 de oct. de 2014

My experience was amazing everyone who helped me did a fantastic job. A big THANK YOU! to Jeff, Mo, Denise, and Mike. This is one of the best dealerships I have ever been to. I never felt pressured and left with a great car.

Leslie

1 de oct. de 2014

my experience was excellent.I was contacted via letter on Saturday regarding I recall issue for my Cruz. by Monday I already had two emails reminding me to schedule service, not top of that I received a phone call with a person ready to schedule my appointment. Patrick scheduled my appointment for 11 o'clock that same day.he told me Dan would be my service rep.both individuals were extremely courteous and professional.dan knew I was on my lunch hour and did his best to accommodate my schedule.

Anita

1 de oct. de 2014

I have never been disappointed with the quality of service provided by Bob Stall Chevrolet and especially Simon Freese. A truly class act on all fronts.

Stanley

30 de sep. de 2014

My service advisor Greg White is awesome! He always keeps me informed on all my services being performed and is very professional and at the same time very friendly and personal. He alone will keep me coming back. Five star service every time.

Doug

29 de sep. de 2014

Rose Wells, as always, takes outstanding care of my family's car needs. She always makes me feel like I can really trust her - that she is more my advocate than a Corporate advocate.

Christopher

28 de sep. de 2014

I am here to tell you that Paul has gone above that line to do a job and do it with expertise. To me, Paul went out of his way to make sure that i was back into my ride before the weekend came. Paul has set the bar high and has accomplished to jumbo over it. Follow this guy because he leads the way in how to get things done. Thanks Paul

Quinten

18 de sep. de 2014

We had a good experience, our first experience with a car dealer was horrible, our experience with Oswald was 100 times better. He was great to us.

Hugo

16 de sep. de 2014

Mr Makenzy it is a profecional sales person and defenely will recomend Bob Stall Chevrollet.Very nice people i am very happy :).

Jack

13 de sep. de 2014

Moe was the best salesman i have ever dealt with, very professional and very easy to work with. At all times Moe had MY best interest in mind. I will be back when its time to get a new car!!!

Sandi Saturn Owner

12 de sep. de 2014

If you are a Saturn owner, this is the place to get it serviced! Christopher, my service manager, is an experienced Saturn service manager. My service tech, Rob, is the best! He is a very experienced Saturn tech, having come from Saturn Kerany Mesa after it closed. The service is prompt, and they don't jack up the bill with bogus repairs. Honestly!

Sarajane

10 de sep. de 2014

My experience was very good. I was greeted right away. Directed to the waiting area which is very clean, has a tv, computers, comfortable chairs, coffee, sweet treats, water. The timing was exactly what I was told to expect. Good Service.

Brandy

5 de sep. de 2014

Ryan S was extremely helpful. He assisted me with the purchase of my Cruze. The process was painless and quick. Not only would I recommend your dealership I'd recommend Ryan.

David

29 de ago. de 2014

The entire office staff in the body shop is welcoming and very professional. Both Marty and Marry know the true meaning of customer service.

Tony

27 de ago. de 2014

I appreciate Simon helping me secure a loaner vehicle for my last scheduled maintenance appointment. Very helpful, very friendly, very professional.

Bobbie

27 de ago. de 2014

greg white is always so helpful and acommidating, patrick is to the,entire team is at the top of my auto service list!!!

Robert/Alicia

21 de ago. de 2014

Service writer did a great job, the only problem is that everytime we take the equinox in they wash it and leave it extremely spotty. I have told them about it and still happens. But other than that my experience was a great one...

Roy

14 de ago. de 2014

Took a little while to get the service done (1.5 hours), but it went well and I enjoyed my experience.

Evelia

14 de ago. de 2014

Thank you for scheduling me in your busy day to get my car serviced at your dealership. I was having a tough time getting an appointment that accommodated my schedule.

William

14 de ago. de 2014

It's always a pleasure dealing with our service advisor Simon when bringing in our Traverse. The mechanics are awesome and I know that my car is being taken care of in a knowledgeable and trustworthy environment. Thank you Bob Stall Chevrolet for making this easy!

Michael

8 de ago. de 2014

Friendly service made me feel comfortable thought it was awesome I was financed with having no credit and drove off with a new camaro thank you t

Terence

6 de ago. de 2014

Rose got everything set and everything got done the way I wanted it to. Loaner car, repair, price...it all got done. I am and have always been very happy with everyone at Bob Stall. From sales, service, receptionist, everyone acts professionally with my best interests the number one priority. At least that's what I think.

Michele

5 de ago. de 2014

Best experience I've ever had buying a car. Bob Stanley was very knowledgeable about the vehicles and features each had and helped me decide which one was best for my family. I love my new Equinox and would recommend anyone looking for a new or used car to go see Bob!

Carlos

1 de ago. de 2014

It was busy when I pulled in but I think if you have an appointment it shouldn't take 2 hours for an oil change.

Jacquie and Oscar

31 de jul. de 2014

Internet Sales Manager Adele Torgersen is fantastic - she took our order for a new Corvette over the Internet, tracked its build, and just delivered our new baby. We live in Los Angeles and after a three month wait on the waiting list with our local dealer (good guy, but doesn't move as many Corvettes as Bob Stall), we got in touch with Bob Stall's folks and they came through for us. Fifteen years ago, we bought a Corvette "sight unseen" from Bob Stall's inventory of new cars. When we drove 2.5 hours to pick it up - he had the car as promised for the price he said. This time, Adele did the same thing -- ordered what we asked for, gave us a price, and delivered on the deal. No problems. We TRUST this company and its staff to stand behind what they say and the cars they deliver.

Howard

25 de jul. de 2014

I just had my oil changed in my 2012 Corvette, no big deal, but Rose took car of me and answered all my questions.

Dennis

23 de jul. de 2014

Went in for warranty repair. Rubber on top of left driver's window was peeling. Told service advisor that back window rubber is starting to peel too. They replaced both rubber pieces on both windows and provided a loaner car for the day.

Judy

18 de jul. de 2014

I was treated well...I brought in my 2009 Cobalt...they changed my ignition about 3 weeks earlier...then my key would not turn in the ignition....I took it back to Bob Stall & they had to replace the cylinder..now it seems to be working fine & hope it stays that way...

David

15 de jul. de 2014

Bob Stanley, did a wonderful job keeping me informed of the status of my purchase, making the experience simple and easy. No surprises.

Piper

14 de jul. de 2014

Everyone is always very friendly when I go for my oil change. They even washed my car. Love the waiting area.

Ernest

12 de jul. de 2014

The service I received at the dealership was excellent, Greg had me in and out very quickly and the customer lounge was very entertaining as well as being stocked with beverages and something to eat, I would give them a 10 in excellence!

Shannon Stamm

5 de jul. de 2014

We are a 2 time Chevy Cruz buyers. Each time was done at Bob Stall Chevrolet. Adele Togersen Is Excellent sales person. She has bent over backwards to get what we want with all the bells and whistles. She does an Outstanding Job. And we look forward to doing business again with her in the future. Sincerely, Shannon S. and RoxAnn B.

Nina

4 de jul. de 2014

well, I called the body parts department and Mark was very helpful and matched the estimate I had gotten elsewhere. Now I'm waiting for a call to take my car t here for the bumper replacement.

Janet

2 de jul. de 2014

Great experience! Everyone there was very customer service oriented and made me feel welcome and at ease. My sales man was very efficient, friendly and knowledgeable about my car. I would not hesitate to recommend Bob Stanley and Bob Stall Chevrolet.

Renee/

2 de jul. de 2014

Had to install a "rebuilt instrument cluster. We must return the vehicle for service as the shift light function is not working.Had to wait for the vehicle as the "computer" lost the fact that an oil change was needed on the truck.

Lakeya

27 de jun. de 2014

I was greeted immediately upon arriving which was very nice. The gentleman that helped me was very polite and made sure all of my needs and questions were met regarding my car service.

Wendie

26 de jun. de 2014

From the phone call all the way to the end, everyone was nice, helpfull, informative, and always made me feel comfortable. No haggle or hassel. Loved my expierence!

Lenin

26 de jun. de 2014

Friendly and professional people. The lounge is terrific! Has everything you need to make the wait very pleasant. I went for a regular oil and tires rotation service.

Mike

18 de jun. de 2014

I came in to buy a used truck and bought a new one. Bob Stanley is an asset to the company. Thank you to all that helped.

Christopher

16 de jun. de 2014

I can not say enough about Mo and the staff in getting me into my dream car. My hat is off to this place. Thanks Mo for doing what you do and to be at the top of your game. Thanks

Thomas

14 de jun. de 2014

Greg White told me about the program on the Volt so called Adele and went out and bought my third car from her in three years. Received excellent treatment all around and the coffee was just as good.

Thomas

8 de jun. de 2014

Called Greg White and he set me up for a recall. He said it would be 1 1 /2 hours. Had some great coffee and spoke with Greg. Got my car back in 1 1 2/ hours and it is now running great again with very good milege.

Jason

8 de jun. de 2014

the experience with the sales department, (scote and tyler ) is why I left with a new truck and will recommend bob stall to my family and friends, and last the lady that helped with the finance was fabulous, thanks to all who helped us

Steven

7 de jun. de 2014

I get excellent car service at Bob Stall so I wanted to give you the opportunity to meet or beat the best price I found in the area for my new car. I came in with the best price I could find and asked you could beat it. You did so without any hassles. I never felt pressured and Mo was fantastic in working with us. He really knows the products and answered all of the questions I asked. I am extremely satisfied with Mo and Bo Stall Chevrolet.

Barry

4 de jun. de 2014

I brought my car in for an oil change and had no problem - except that the car wash was not working. BUT - I was offered to bring my car in this week to get it washed. Kaitlyn Brown has been my service manager and has done a VERY GOOD job. I am sorry to see her go on maternity leave.

Cali

4 de jun. de 2014

I love coming to the dealership to get my oil changed and maintance done!!! Eric is always so helpful and always take good care of me and my car!!!! Everyone is so friendly and helpful!! I am so thankful for all the hard work and everyone at the dealership!!! It is always an amazing experience!! I always leave knowing that my car is taken care of!!

Michael

3 de jun. de 2014

We had a great experience. The people we dealed with were professional and unlike alot of dealerships we did not wait an extremely long time.

Richard

2 de jun. de 2014

Part did not come in a the service rep helped me with a temporary vehicle while the part came in. Friendly staff!

Phyllis

2 de jun. de 2014

Laura and the team at Bob Stall made our buying experience pleasant and easy. They really worked with us to meet our needs. Thank you to all of them!

John

1 de jun. de 2014

I took the complimantry car warsh when I got the car back! It had water all over it . thought they might dry it. So no water spots. Well got it for free.

Carmen

1 de jun. de 2014

I was pleased to return to the same salesperson at the dealership. And if I ever want to purchase another vehicle I will definitely return to Bob Stall.

Steven

1 de jun. de 2014

Between Oswaldo in sales and Simon in service your can't go wrong with Bob Stall. Thanks you guys are the best!

Jaquie

31 de may. de 2014

I appreciate how smoothly the transaction went, working with Bob Stanley. He was very professional in a very non-stuffy, comfortable manner. I had my trade in for 12 years but this transition to my new Sonic was a great experience. As well, I have only purchased Hyundais until now. Had Bob Stanley not been as great as he was/is, I would still be in a Hyundai. Thank you Bob Stanley of Bob Stall Chevrolet!!! I am beyond satisfied and LOVE my new, blue Sonic!!! I have already been referring Bob Stall Chevrolet to friends and family.

Ronald

31 de may. de 2014

Greg White, my service tech, always takes good care of me and my Corvette. He did so again recently.Ron De Fields

Irene

26 de may. de 2014

Service was quick. My service advisor, Simon, was very helpful and polite. The cashier, Kaitlyn, was also helpful and friendly. They made my experience pleasant.

Keith

23 de may. de 2014

I had a pleasant buying experience at Bob Stall Chevrolet. The staff was very friendly and courteous and made me feel like they appreciated my business.

Jeremiah

23 de may. de 2014

Had my water pump changed due to a leak discovered while a scheduled maintenence was performed. It got changed, my car runs great and my warentee was honored. I have no reason to complain!

Jose/

22 de may. de 2014

Quick check-in, I was kept in the loop about the status of my car, and didn't wait at all when I came to pick it up. Overall, great experience.

George

22 de may. de 2014

Very professional and friendly service. My service consultant Davor was excellent. The repairs were done perfectly and on time. I was also impressed with the waiting room and the availability of a rental car onsite. Great experience all around.

Carl

22 de may. de 2014

Mr. Greg White, service adviser, scheduled my Tahoe for brake service and oil & oil filter change the following day after I called him. Brake work was done professionally, working fine although the labor rate and cost was expensive! Although my vehicle is an older model it seemed as the technician went looking for problems that did not exist. Such as leaks that do not show up on my driveway. I deferred such repairs and expense for another service visit. I'm grateful for the courtesy van service and the truck being washed before returning it to me! ACB

Joseph

22 de may. de 2014

My 2014 Corvette was making an unusual noise in the engine compartment. The service advisor had a technician take a test drive with me to diagnose the problem. They figured out the problem, ordered a new part, replaced the part the next day and I had my car back the next day. Great Service!

Maria

21 de may. de 2014

Well, I went on the weekend 5-17-14 I know you are all so busy. I needed my stickers of my registration place on my plate because I have a shield on it, only your service people know how to open it. One of your Service Agent was there Patrick a new person who I never met but he told me to come down and he would be happy to stick them on for me. What a nice man because I was afraid I was going to get a ticket if I left these for long. Patrick was courtesy, kind and polite made me feel welcome and care about as a customer. Great service and very considerate to my needs of my vehicle. 5 stars for the service. Thank you again

Paul

17 de may. de 2014

The team at Bob Stall really gets it!I come early to get out quick and they deliver!Greg and the others are the best!

Richard

16 de may. de 2014

It's always a pleasure to visit your dealership even when regular maintenance is not due. I had a problem with my driver's seat belt seat. It was somehow twisted so that you couldn't be comfortable when buckled. I explained the problem to your Service Technician "Simon" who was very receptive to my problem. I made an appointment with him for two days later and when I went for the appointment, Simon greeted me, took the car in and in less than 30 minutes, he had the problem fixed and I was on my way home. His courtesy and professionalism were outstanding and above reproach. My problem, as usual, was fixed in short order. I have never had any problems with any Staff, Service or otherwise, in either purchasing or leasing a vehicle. Your dealership is beyond adequate and a pleasure to visit.

Rosanne

16 de may. de 2014

I do believe this survey is about my visit to select a new car during my recent trade/repurchase issue. Oswald was wonderful and very helpful while we selected a new car so the process could continue.

David

14 de may. de 2014

Salesperson was enthusiastic about your product and helpful. He seemed very knowledgeable and was very helpful. Car buying is never a pleasant experience. It was not too bad at your facility. I would like to add that, as a medical professional, my time is very precious and valuable to me. I got off work early one day and called for an appointment for an oil change. I was told to come in at noon. When I got there I was told that I had not made an appointment, and that I would have to wait for 2-3 hours before my truck could be worked on. I have not been to your dealership since for maintenance, and will never be back for any service.

Robert

14 de may. de 2014

Mr. Polite was strongly motivated to help me get into a new vehicle. He worked enthusiastically to meet my needs at a price I could afford. I will refer people to him when the opportunity arises. The entire Bob Stall Chevrolet staff is very customer oriented and bends over backward go meet their needs.

Jeremiah

13 de may. de 2014

So easy! I took my 2012 chevy cruz in for its free scheduled maintenence. Took it at the time it was scheduled, was helped by Kaitlyn who was extremely helpfull and knowledgeable. She took my keys and I ran errands and when I came back my car was done. I had thought I needed new brakes by was infomormed they still had some time before they needed changing. Kaitlyn informed me the techs found a water pump leak, which will be covered under my warenty and informed how to schedule the fix. I left within a few hours with my car running great, an apointment to get a new water pump and didnt spend a dime. One the best car maintenece experiences I have had.

Robert

12 de may. de 2014

Scott, Mike and Mo are all great assets to your organization. Great professionals and true gentlemen. You have my business and I will definitely recommend Bob Stall to my friends. Thanks Fellas!! Bob McGuigan

Rosa

6 de may. de 2014

This was my first experience buying a new vehicle. You hear countless horror stories about pushy salesmen and hidden fees but my experience was relatively quick and the customer service was awesome.

Ellen

6 de may. de 2014

The only negative thing was that I received an email from your dealership in March telling me that it was time to service my new vehicle. I made an appointment, showed up on a Saturday only to have the service writer tell me I should wait until my car had 6000 miles before bringing it in for service. I think you should coordinate your service reminders with those that come from OnStar.

Paul

3 de may. de 2014

Thank you very much for being so communicative about what was going on. I really do appreciate your dedication to try and pinpoint the problem in such a quick turnaround.

Stephen

3 de may. de 2014

Very professional staff. The staff is always busy, on the move, and will still take the time to see how I am doing.

Ronald

2 de may. de 2014

Oswaldo Mckenzie, is the best at what he does,always a joy to to do business with. Myself,family and friends all buy our Chevy's from Oswald and will continue to do so.My first buy from Oswald was in 1992,my latest was this week, with many others in between. Over all I give Bob Stall an excellent rating.

Raymond

1 de may. de 2014

I was pleasently surprised by the professionalism and no nonsense approach during this automobile purchase. The salesman Mr. Aitah was very personalble, knowledgeable on the vehicle specifics and did not waste my time. He provided me with the best price available and was very helpful in expediting the purchase process as I was short on time. He then explained all the finer points of the vehicle operations, this was most helpful. Overall I would say that my experience was very favorable and I would recommend Mr. Aitah and your dealership to my friends.

Maruta

1 de may. de 2014

Oswald is amazing! Personable, knowledgable, and very helpful. I have purchased several Corvette's through the years and know I can always count on Bob Stall and Oswald. It's a pleasure doing business with you.

David

1 de may. de 2014

Every time I come there I have a great experience the people are friendly and nice and just make you feel like part of a family

Evelyn

1 de may. de 2014

Everyone we dealt with that day was very pleasant and very helpful. One of the most important things to us in dealing with a car dealership is not being pressured. We felt quite comfortable with your staff throughout the entire process.

Marisa

30 de abr. de 2014

Since we had a great experience the first time in 2003 we had to come back and purchase our second vehicle.

Caleb

30 de abr. de 2014

Bob Stanley was very considerate of my time. He was very helpful through the whole process making it simple and easy.

Robert

29 de abr. de 2014

Rosalie Wells, my Service Consultant, is responsive and dependable. She stays on top of things and I appreciate the service I receive time and time again. Thank you.

Armanado

28 de abr. de 2014

The experience was great and exceeded my expectation. Brad Jadwin gave us the right information and was very pleasant to work with. Him and Leslie from finance followed through and quickly fixed a problem in the signed lease agreement. Thank you again.

Michael

26 de abr. de 2014

The work ( Air bag module, recall notice; trans cooler fitting) was completed as promised by Simone. Great job to all of the Techs.

Derrick

26 de abr. de 2014

Bob Stanley, Bill Shaw, and Scott Lardner were outstanding! They were extremely patient, and went out their way to make sure we got the car that WE wanted and went above and beyond to fit it in our budget. Good team down there!

Timothy

24 de abr. de 2014

I visited Simon Freese, our service consultant, as I usually do. I had banged the mirror on the passenger side and needed to have it replaced. I was promptly greeted by Simon and the vehicle was inspected immediately. The part happened to be in, so I was able to get the work done right away. Simon stated that it should be about an hour. Within that hour time frame, Simon had returned to the waiting lounge to let me know the job had been completed. I inspected the workmanship of the new mirror and everything looked great...just as it did prior to the bang. I appreciate the realistic time frame and the accuracy of the completed task. I will be back to have any future work done at Bob Stall, as I am always pleased with the service I receive. Thank you Simon and the great tech team that supports him.

Jason

23 de abr. de 2014

Everybody seems very happy to be working at this dealership. There is a tangible excitement in the place that made the typically stressful and time consuming process very enjoyable. Adele is in a word... AWESOME. Thanks Bob Stall Chevy, I love my new truck!

Larry

23 de abr. de 2014

I had a really pleasent experience. I wasn't able to get the vehicle the first day I was there because my bank had closed and the loan wouldn't allow for the amount of negative equity I had but my salesman brad called me back the next day to tell me the dealership was able to work with my bank to get me the car I wanted at the price I could afford. Really appreciated the efforts. I enjoyed the lounge area also - made the time spent there more enjoyable for my family while I was doing paperwork and shopping. Will defiantly come back for my next car if I am still in San Diego

Maria

23 de abr. de 2014

We have purchased many vehicles and cannot remember one as pleasant as the one we had at Bob Stall with Mr. Oswaldo. We had actually stopped in at Jimmie Johnson a few days prior to stop by Bob Stall, at Jimmie Johnson not only were they haggling us but also making us wait for hours at a time to speak to someone from their sales department that they couldn't find after 5 hours we walked out with a worst thought about purchasing another car. Thanks to Oswaldo our experience has been beyond the best with a dealership! We are definitely recommending and returning to Bob Stall to conduct future business!!! THANK YOU SO MUCH THE CAR IS WONDERFUL!!!

James

22 de abr. de 2014

The purchasing experience for my 2014 Corvette Stingray was exceptional. My sales person was Adele and she was a pleasure to work with. She kept me up to date on the status of my order throughout the process.

Nancy

21 de abr. de 2014

It was simple and efficient. That is what I expect and what I received. The new service facility is very nice. It is the first time I have been to the dealership since it was open.

Patricia

19 de abr. de 2014

I was advised that it would probably take 2 hours to work on my car. When it was evident that it was going to take longer, the service advisor let me know. I had elected to wait in the waiting room. The room was kept clean and supplied with water, fruit, coffee, and pastry. A driver was available to take people home or to work. My car was washed and ready for me. I was completely satisfied.

William

18 de abr. de 2014

Rose Wells is wonderful. She is knowledgeable, helpful and friendly. Bob Stall is blessed to have her as a part of their team.Make it a Great Day!!Bill Thunstrom

Frank

18 de abr. de 2014

appreciate the rental car for a day due to warranty work being done on my camero great service as it always has been since I bought the car there

Andre

17 de abr. de 2014

Simon was a pleasure to work with. It did take about two hours to get a rental car from Hertz when I dropped my car off, and it was filthy. When I picked up my car Simon apologized for this and told me it would be taken care of. Thanks

Desiree

17 de abr. de 2014

Ryan Schoeneweis was amazing and professional from start to finish! He made my car buying experience very enjoyable and non pressured! His expertise in vehicles and especially Chevy were top notch! He was knowledgeable in every aspect! He answered all my questions and even helped me in my decision making based on what was best for my family, budget and specific likes. Ryan is a great asset to Bob Stall Chevy! I love my new car and am completely satisfied. This is my first Chevy vehicle and I'm sure it will not be my last! I have already "liked" Bob Stall on facebook and referred Bob Stall and Ryan Schoeneweis on Facebook to all my friends and family looking for a new vehicle now and in the future.

Season

16 de abr. de 2014

I came in for a noise issue my car is,making. You guys couldnt find it but tried your best and I appreciate that. I will be back soon to try again. Simon F does a great job with his customers and I appreciate that. Thanks again Simon

Robert

16 de abr. de 2014

Was greeted right away, truck was checked out and I was directed to the lounge. Felt like my business was valued.

Donna/Sam

14 de abr. de 2014

Very good service, didn't have to wait too long. Eric is very good about keeping me updated on how long.

Henry

11 de abr. de 2014

We felt very comfortable in dealing with our salesman. I feel like he knew what he was selling and answered all questions we had.

Brande

10 de abr. de 2014

Greg White always takes the time to answer my questions in a way that makes me confident that I understand what is being done. He also is understanding of my financial constraints and helps me budget for upcoming needs for my vehicle. He will take the time to tell me what service is coming and gives me a general cost for them so I am never surprised. I trust him, which speaks volumes for his care!

ChristineB

10 de abr. de 2014

Having bought my 2012 Impala LTZ here last July, I always return here for service because I know I'm going to get great treatment. Simon was my service advisor, outstanding as usual!

Courtney

4 de abr. de 2014

I had an extremely pleasant experience at Bob Stall Chevrolet. Tyler Carlson provided invaluable advice which allowed me to make an informed decision. Tyler took the time to research different cars based upon the guidelines that I specified. He also provided me with pictures so that I could feel satisfied with the availability of cars provided by Bob Stall. He was very personable which made my experience worthwhile. He answered my questions thoroughly and showed me all the features of the cars that interested me. He even volunteered to take a picture of me with my first car which made me feel both excited and proud of my purchase. Tyler made me and my father feel very welcome at Bob Stall. The next day, Tyler even contacted me to ask me about my car and to let me know that he would be available if I had any questions. Thus, I plan to return to Bob Stall in the future. Overall, every employee that I encountered at Bob Stall was thorough and informed. I never knew that buying a car could be such a positive experience. I will definitely recommend Bob Stall Chevrolet and especially Tyler Carlson to everyone I know!

Ronald

3 de abr. de 2014

Walt was great. Car was all ready to pick up, paperwork already to go and the introduction to the car was right on. Great guy to deal with. Definitely coming back and recommending friends.

Patricia

3 de abr. de 2014

Rose is my main contact person for my 2011 Chevy Cruze and she is wonderful each time! Kudos to Rise. Everyone is helpful and friendly.Keep up the excellent rating!

Isabelle

3 de abr. de 2014

Chuck Talcott was great! He was kind and pleasant, not to pushy. I really think he tried to do his best for me and not for himself.

Rhonda

1 de abr. de 2014

Our salesman was so outstanding we forgot we were buying a truck and felt more like we were visiting a life-long friend.

James

28 de mar. de 2014

I spent years working for Quick Lube plasces like Jiffy & Valvoline. I used to hate it when customers took their keys. I totally took my keys with me!!! I felt so silly, however, Davor sent the courtesy shuttle to come get my keys. That was really awesome! My wife would have been really angry if I had to have her come get them and bring them back. Thank you! Oh, yeah, and they did not make me feel silly about it. Thanks again, I know how annoying that is.

Michael

28 de mar. de 2014

When I took our new Traverse home, just 2 miles from the dealership, we were rear-ended by a 17 year old boy. I called Oswald and he said to bring it into the body shop. I did. Then I had surgery the next day. A week later, they brought the car to my house, while my husband was at work. That was awesome service! The car is just as it was when I picked it up the first day! I still haven't driven it, as I am in a cast and can't. I can't wait to drive it.

Tom/Sharon

26 de mar. de 2014

Greg White did a excellent job from start to finish to assure me that my needs on my vehicle would be taken care of. I got excellent service on my vehicle.

Donna

26 de mar. de 2014

It was straight forward, no games. The price of the truck quoted with discounts on the phone was exactly as it appeared. I was given the link to value my trade-in and got $100 over what was extimated on that site which was higher than other sites for estimation. Again, everything was straight forward.

Therese

22 de mar. de 2014

Customer service was great. Waiting area was accommodating for adults and children. I had my 2 year-old son with me while waiting for almost 4 hours for car to be serviced. He was very happy so it made waiting stress less. Davor from Service department was helpful. The only thing is I had to come back next day because another issue but was only charged for part.

William

22 de mar. de 2014

I have never had a better experience. Your customer lounge is superb and the complimentary coffee and water was a nice touch. Your staff is exceptional.

Joseph

22 de mar. de 2014

I have been a customer for over 16 years and I keep returning to this dealership because they treat me with respect and make me feel very special. They stand behind their cars and have excellent sales and service departments.

Darren

21 de mar. de 2014

Bobby Stanley was great. This is the 5th vehicle I have purchased there since 2006 and have referred 3 of my friends there as well.

Robert

21 de mar. de 2014

Our sales person was Thomas Lopes. He can only be described with the use of superlatives. Kudos to the staff at Bob Stall. Even though they were busy, we were made to feel as the only customer. Thank you and a very special thank you to Thomas Lopes.

Jan

20 de mar. de 2014

Rose was my service rep and she was very helpful and courteous. She answered any questions I had and was kind.

Veronica

20 de mar. de 2014

I don't think I've ever gotten in and out of a dealership faster than I did at Bob Stall. The service we received from our Sales guys Bob was great. There was never any pressure, he answered all of our questions and never pushed anything on us like other places. We bought the truck of our dreams with no hassle and got a great deal. We even got called back by our Finance guy with even better news, they found a bank that lowered our original APR and payment, which was awesome!! I would definately recommend Bob Stall and will be coming back for any other vehicle purchases in the future!!

Sarajane

19 de mar. de 2014

Everyone is always friendly, kind and helpful. They give full information on the problems with my car and get it repaired in a timely fashion.

David

19 de mar. de 2014

Your technician was very attentive and polite and took care of us in a timely manner. He also introduced us to the preferred owners program.

Thomas

19 de mar. de 2014

Greg White took care of my problem of having my window not operate n the drivers side. Greg has been my service guy for some time now and I do not know what I would do without him. A real credit to your company.

Joseph

15 de mar. de 2014

I recently purchased a 2014 Traverse at Bob Stall Chevrolet. Having been a customer there for 16 years I knew that I would receive great service from Ozwald McKenzie. He located the vehicle that I wanted and we closed the deal within two days. It was a pleasant experience.

Robert

14 de mar. de 2014

The service manager,Kaitlin, was very helpful in getting my 2011 Camaro serviced. The tire sealant is still on order and I was wondering why this wouldnt be covered under the warranty? Please contact me with any information that would get this issue resolved.

Margaret

14 de mar. de 2014

I had excellent service. The Rep who helped me was friendly and courteous. I would give her a Star for excellent customer Service.

Stephanie

14 de mar. de 2014

They washed my car and I was disapointed,because there were parts they didn't wash. The service has always been good!!! They just need to take more time when washing the cars.

Dana

13 de mar. de 2014

We had a great experience and have already told friends and family if they are looking to purchase a car, to head down to Bob Stall and ask for Mike Polite. He was great, we really enjoyed working with him.

Alexander

13 de mar. de 2014

This is the second car I've purchased from Bob Stall this year. Staff are friendly and helpful, and there are no overly aggressive sales people. I've never had a bad experience here.

Roy

11 de mar. de 2014

Liked the new decor. Even has a picture of my yellow '55 BelAir on the wall! Drove up in my '67 Camaro on a rainy day and was promptly greeted and then was "allowed" to leave so that I could bring the wife back for a test drive. After owning a series of cars; all with manual transmissions, we decided on a Red Rock Metallic automatic. Drove to Las Vegas for the Kobalt 400 this weekend and receive many a compliment on our new car!

Kym

10 de mar. de 2014

Thomas was great to work with at Bob Stall off of Alvarado. We purchased a new Chevy Volt and couldn't be happier.

Grover

8 de mar. de 2014

Eric at Customer Service did an exceptional job. He was very polite and patient with me. Even though the technicians had difficulty troubleshooting the problems with my truck, Eric continued to keep me informed, even if they didn't know what the issue was. This was comforting and I felt like he had my best interest in mind. When they did discover the problem with my truck he gave me options to fix it, instead of most places where they will stress the highest cost option. He didn't, he let me know what they could do for me without feeling pressured to opt for a certain method to correct the vehicle. He could have very easily told me there was only one way to fix it, ultimately costing me hundreds of dollars more. I was really skeptical about going back to Bob Stall, but the shop I normally go to recommended it due to the electrical issues that caused my truck to stop running. My truck was in the shop at Bob Stall about three years ago for major head work and the service was horrible. The service personnel I was working with never called to update me and I finally went to the service manager and it didn't get any better. I made numerous times to see the service manager regarding the lack of customer service. One of my trips down to see the manager, I had found out that they didn't even start on my truck for almost two weeks after dropping it off. I couldn't believe it. I tried to explain how critical it was to have my truck back as soon as possible since at the time I was a single Father and I had to borrow vehicles cause I could only afford a rental for two weeks. I asked the service manager time and time again if there was something we could work out for a loaner and I was denied multiple time, not even a consideration. Being active duty military and having a daughter in grade school was very difficult to manage without a vehicle. At the time it just seemed that no one cared about my situation and it was only just a business transaction. It took a good friend to write a letter to the management at Bob Stall when finally someone had a heart and approved a loaner for me. This was very appreciative and fortunetly my truck was done within the next following week. Over 2 1/2 Months and $4k later was truck was finally ready for me. I swore that I would never go back, but the recent issue involved some electrical issues and I took a chance. I am very glad I did. I had gone from the absolute worst experience with a repair shop to one of the best. Thanks to Eric and to the technician who got my chevy back on the road! He restored my faith with Bob Stall Chevy and I feel very confident that I couldn't have found better service or deal for the service that here.Thank you very much. Sincerely,Grover (Ray) WhiteActive Duty US Navy

Michael

5 de mar. de 2014

On the way home with our new car, we were the recipient of a rear end collision. We have not gotten the car back yet. It is in the body shop. I will be happy to share THAT experience with you when they are done.

Chuck

2 de mar. de 2014

I recently took my Cruze Eco to Bob Stall Chevrolet for new front brakes. The entire experience was great, from the shuttle ride to my home, to Rose my Service Rep, to friendly professionals in the Service Department. I'm glad I chose Team Stall for the job.Chuck Fritsch, La Mesa

Brandi

27 de feb. de 2014

Excellent service from the initial phone to the dealership to the minute we walked out the door. Thank you for taking great care of us!

Kenneth

27 de feb. de 2014

Brad & Adele were a pleasure to work with. They went out of their way to acquire the vehicle I wanted and I appreciate that. They need to be recognized for their hard work & commitment to customer service. Thank You!

Marci

26 de feb. de 2014

Janine Richardson was EXTREMELY helpful and knowledgeable... I've purchased my fifth vehicle from her and I will continue purchasing from her in the future!.. Thank u!

James/Patty

26 de feb. de 2014

Just a bunch of nice people, professional and not pushy. Customer service is regarded highly at Bob Stall, evident from the holiday cards we receive from our salesperson and notifications from the dealership. Bob Stall Chevrolet, you got it right!

Lorena

26 de feb. de 2014

Todos son muy amables y nos brindan un excellente servicio a todos los clientes. El area es muy limpia y con un ambiente muy familiar.

Richard

25 de feb. de 2014

Thoroughly enjoyable experience. Your people that I worked with - Oswald and Leslie - were very pleasant and extremely competent. I am very pleased.

Julius

23 de feb. de 2014

I feel a tire rotation you should re balance the tires like I get at other tire places and check all fluids brakes and other items instead of wanting to charge me 176.00 that should be routine and I will not bring my truck for other items due to the cost .

Allan

23 de feb. de 2014

Rose took good care of my repair that had to be done and she was able to get my car back to me in the time frame she said it would take I'm very great full for that Great job. and answer some question that where help about the car. Thank so much

Donna

22 de feb. de 2014

The dealership has always been good to me. BUT four or five times I have complained about accelerator problems that still continue and I have always been told they can't recreate the problem. I have even received letters from lawyer's about this issue referring to the Lemon Law. They have stated that lots of folks have the same complaint. I am afraid that I am going to get rear ended at some point. I feel ignored and this is a serious problem.I always see Rose for my maintenance and she has always very good with me and is knowledgeable. Because of the accelerator issues I do plan on looking at other dealerships. My lease is up next month.

Tom

22 de feb. de 2014

Bob Stall's service writers are both professional and friendly. they are knowledgeable about the mechanics of auto repair yet sensitive about the needs of the customer. At last I have found a place to take my vehicles.

David

21 de feb. de 2014

I was a little upset to learn when I arrived I was due for additional maintenance and it would take longer. This could have been communicated to me when I called to schedule my oil change appointment. Good thing I brought my laptop because I was there for 2 and a 1/2 hours.

Dana

21 de feb. de 2014

We were very happy with the service we received. If (hopefully not in the near future!!) we need service again we will definitely return.

Karen

20 de feb. de 2014

Bob Stanley was very helpful. He got us the car we wanted, in the color we wanted, and walked us through the whole process. We are now the proud owners of a VOLT!

Dale

20 de feb. de 2014

I brought my car in for service on Saturday and it was taken care of without any issue. Staff were friendly and courteous and coupon honored. Recommendations were made for next service.

Douglass

20 de feb. de 2014

Superbly executed as normal. I've come to expect superior service when I visit Bob Stall - this visit was no exception

Jimmie

19 de feb. de 2014

The work was finished a lot sooner than I expected, but with the vehicle with high mileage like mine, I still have more work to be done. Davorwas very helpful explaining what is needed.

Michael

19 de feb. de 2014

Matt was my salesman he is excellent. He knows his product and stands behind his work. He has helped me through a couple of issues. I have never experienced this at any other dealership. I would recommend him to my friends.

Britnee

19 de feb. de 2014

Oswaldo is a great employee and salesman. Made my first car buying experience great, personable and memorable. I have already recommended him to friends and family looking to buy a new car. I love my new car and I am thankful to have had such a great person to share the new car experience with (:

Kenny

18 de feb. de 2014

Bob Stanley was GREAT!! We was very helpful and was able to get the deal done and out of the dealership in a reasonable time.

Patricia

18 de feb. de 2014

Was treated very kindly and the car was delivered then the employees at BOB Stall went through the car and cleaned it up perfectly.

Kathleen

17 de feb. de 2014

They do what I need, don't try to sell me anything extra!As I have over 60,000 miles on my original tires, I ask if it's time to get new ones, they check the tread, say next time.I do rotate the tires at every oil change!

Alan

16 de feb. de 2014

all went well except I was told my truck would be ready at 3:30 or 4:00 pm I left a bit after 5pm all in all tho it was a ok experience.

Charles

16 de feb. de 2014

The service was as requested, with no pressure to do anything extra (which would have been unnecessary as the car is only nine months old & about 8000 miles), and the initial time estimate of how long it would take was incredibly accurate (almost exact in fact; the estimate was just a few minutes longer than it actually took).

Timothy

16 de feb. de 2014

This was the second time I took my vehicle in for service with your dealership. I was greatly disappointed in the service during my first visit. I was ignored, kept waiting, and not treated very well. This visit was the exact opposite. The staff was attentive and helpful. I'm glad I gave your employees a second chance. They have earned my continued patronage.

Richard

16 de feb. de 2014

I have been visiting your dealership for a few years now and every visit has been outstanding both in courtesy and interest of everyone on the staff as well as such professionalism when it comes to service. The dealership is top notch, immaculate, and friendly staff. I usually wait for my vehicle to be serviced and the use of computers is great which makes the time go by much quicker. I enjoy your dealership and feel right at home with the staff. Never had any problems whatsoever. I get the impression that all of your employees really enjoy working there.

James

16 de feb. de 2014

all of my problems were taken care of in a timely manor, and my wife and I were very happy with the results. we had a very annoying oil leak & a starter problem. We were very pleased with the results, and our salesman was very helpful in getting our car back to us thank you

Arturo

16 de feb. de 2014

Janine provided me with outstanding service. Everybody was friendly and pleasant. I love my camaro, wow what beauty and power.Thanks Chevy and thank you Janine. Sincerely,Art

Daniel

16 de feb. de 2014

Completed on time. Very efficient visit and repair work. Hope Bob Stall maintains this work ethics. Excellant coffee and dougnuts.

Alain

16 de feb. de 2014

Marty & his staff were incredible and I would recommend Bob Stall to any of my friends based solely on my experience with the service I received from them.

Tommy

16 de feb. de 2014

The only complaint I have with your service was the time it took to preform an oil change, rotate my tires, complete a twenty-four thousand mile inspection and wash my vehicle. I was at your waiting area for almost two hours and I had an appointment. While in the waiting room I was asked by couple of your costumers I long I had been waiting since they also were not happy with the time it was taking to change the oil in their cars.The first time I had service done by your company I was in and out in less than hour with the service being taken care of. I'm willing to give your dealership one more try but if it takes another two hours for basic service I'll move on to another dealership.

Joan

16 de feb. de 2014

I enjoy having Rose as the person who handled my issues. She is very competent and I feel confident when she takes care of matters.

Robert

16 de feb. de 2014

I have used Bob Stall Chevrolet for service on my 2005 Aveo and 1999 Oldsmobile Intrigue for the past ten years and have been completely satisfied in every way.

Brian

15 de feb. de 2014

Great! WONDERFUL customer service. Only been an the area for two months and needed assistance with a new vehicle and the customer service department in services is great

Colette

15 de feb. de 2014

My service advisor Rosalie Wells is always a huge help and always makes sure my car is up to date on everything. She is always in a good mood and happy to help.

Nina

15 de feb. de 2014

I have a wonderful experience every time I go to Bob Stall Chevrolet. You have the best, most courteous, helpful people working for you. I can't tell you how happy I am with your service.

Sherry

15 de feb. de 2014

Your employees were more concerned with my wishes than their commission. They didn't play games or try to overcharge me like Courtesy Chevrolet did. I was at Coteau Chevrolet for 1 1/2 hrs just to get a price. I had a deal within 45 mins at your dealership. Thank you for putting the customer first!

Richard

15 de feb. de 2014

Greg White in the Service Dept. always makes us feel welcome and gives us the confidence that our car has been taken care of properly and is safe for our family.

Andrew

15 de feb. de 2014

I enjoyed the the wait while having coffee and fruit, comfortable chairs and TV to watch. The service rep also helped me to decide on the specials specials were available.

David

15 de feb. de 2014

The staff has always been wonderful and answers any questions I have, even if I am not their client. When I need to get a new truck, I will get it at your dealership due to the service I receive.

Thomas

15 de feb. de 2014

2 vehicles in less than two years says a great deal of what I think of Bob Stall Chevrolet. Greg White is a super guy who looks out after my interests.

Dennis

15 de feb. de 2014

Bob Stanley is very professional, easy to work with, and mostimportantly kept me well and accurately informed while myvehicle delivery was pending. Since delivery I have had two significant problems with mynew 2014 Corvette Roadster. Bob and Davor in service were excellent, concerned, and prompt in assisting with the troubleshooting for a cooling fan issue and security lockdownof vehicle (spontaneous) and after On Star failed to assistthey assisted in getting tow assistance for the security lockdown of the vehicle in the center of downtown San Diego

Debbie

15 de feb. de 2014

Excellent, attentive and understanding customer service. Took the time to explain work thoroughly. Very reasonable in efforts to work out price of repair (of door lock actuators). Also fixed unexpected and recent problem with door hinge, which occurred in relation to the actuator problem.

Sarah

15 de feb. de 2014

Love you guys but I have an issue with a sound in my car and have brought it up 2 times. When I come in the service department is to busy to go for a ride to hear it. So this has still yet to even be addressed let alone fixed.

Season

15 de feb. de 2014

If it wasn't for Simon, I prob wouldn't be coming there. His customer service is amazing and I feel like I can trust him which is hard at a dealership.

Robert

15 de feb. de 2014

My wife had just recently passed away. Brad Jadwin backed off a little to give me time, and then checked back in. When I went in to look at the vehicles, Brad had the truck if been looking at ready to text drive. Entire experience was great. Final touch was when I turned on the radio as my favorite station was already programmed in. Someone had taken the time to check my trade in. Very nice touch!

Joe the Vettedriver

17 de dic. de 2013

I brought my Traverse in on short notice when the water pump started leaking coolant. Greg White had my car repaired and serviced by the next day. I am pleased with that kind of customer service.

ChrisB

30 de oct. de 2013

Had a 3 inch screw lodged in my left rear tire and it slow leaked overnight in front of my house. Called Chevrolet Roadside Assistance to put the spare on so I could take it to be repaired. They were there in less than 30 minutes. Took it to the dealership and got excellent service, Simon apologized for the wait since they were backed up a bit. Love the waiting room with snacks and a big screen TV. I also had a spare key cut and programmed while I waited. I bought my 2012 Impala LTZ here and love it. I will always return here for repairs or parts needed. You all are wonderful!

Don

20 de oct. de 2013

Service writer Greg was very Courteous and explained service to be performed. He asked how the car running, if I experienced any problems. A 24000 mile check and oil change and lube was done.

Jorell

6 de oct. de 2013

Bob Stall really made me feel comfortable. I've been to dealerships where the sales people were cold and just looking for the commission. I loved the Bob Stall family feeling. I felt my needs and wants were taken into consideration. It was obvious that the family at Bob Stall are all about helping others, and you don't get that type of service anywhere. I'm never going anywhere else for a car and I would trust my family with anyone other than Bob Stall. I can't thank the wonderful staff enough: Bill, Adele, and Janine <3

Robert Lewis

15 de sep. de 2013

Bob Stall Chevrolet and specifically "Ziggy" were a real pleasure to buy a car from. There were no games and the attention to our needs was refreshing. I highly recommend this dealership to anyone who wants to purchase a Chevrolet. We have purchased cars from other Chevy dealers before, but in the future we will definitly be returning to Bob Stall Chevrolet for all of our needs!

6 Happy New Suburban Owners

2 de sep. de 2013

Jeanine in Internet Sales was awesome! She never said "I can't do that" and tried everything to find us the vehicle we wanted and the deal we wanted. Jeanine was sincere, caring and made us feel good about buying the Suburban through Bob Stall. If your looking to buy a new car, then you definitely want to talk to Jeanine! Great Job and Thank You!

Christine B.

27 de jul. de 2013

Thank you for making this a stress free process after having to replace my old car after an accident. Thank you Bob Stanley for working late to finish up the details. My boyfriend bought a 2011 Camaro from Adele so naturally we returned to buy mine. Got exactly what I wanted 2012 Chevrolet Impala LTZ loaded!

D. Dalton

8 de jul. de 2013

Helpful...courteous....friendly...knowledgeable staff and service writers. Work was completed within the stated time. Fair pricing. Great customer lounge and amenities!!

Satisfied Chevy owner

30 de jun. de 2013

Tom Lopes is an excellent salesman who took care of all our questions and needs. Will definitely refer to him and Bob Stall. Only drawback to my experience purchasing two new vehicles at once was the 5.5 hour "visit" to Bob Stall by myself, wife, daughter, and two granddaughters. The outstanding sense of humor of Rosalind in contracts left us with a smile on our faces and a relief that the experience was in the final event. On the bright side, the youth play area kept my 7 year old granddaughter occupied for the entire length of our stay. Looking forward to the reinstatement of inviting new purchasers back to Bob Stall for a show and tell of the service dept and other necessary features of the Chevrolet Experience. Have been buying from Bob Stall since 1980's at previous location. Thank you for a job well done. My wife and I keep admiring our purchase of two Traverse's. Keep the water in supply and cold.

KMoloney

30 de jun. de 2013

I have used Bob Stall Chevy for auto repair in the past and based on my experiences I decided to try the Sales department for my new car purchase. Adele Torgersen and Janine Richardson in the internet sales department listened to what I wanted and then went out and found the exact truck I wanted. They made the car buying process simple and painless, never pressuring me or trying to sell me more than I wanted or needed. I would recommend Bob Stall Chevy and either I these sales people to friends and family searching for new vehicles.

Sileli

30 de jun. de 2013

I really liked the friendly atmosphere. I did not feel pressured at all to make a purchase. I knew what I wanted and Adele and, provided me with the additional information I needed.

scott

29 de jun. de 2013

oswaldo mckenzie made the car buying process painless,and fast ,would highly recommend him for making your next buy thanks bob stall

Rick

24 de jun. de 2013

Thomas was the salesman I chose to work with after meeting several at other dealerships. He earned my trust early on and I am glad I ran across him. I definitely will refer my friends to him for their Chevy purchases. He made sure that the purchase process was pleasant for us and pressure less. I would also like to recognize the gentleman who worked our financing. We spent little time together and I feel bad about not remembering his name at this time but he too was fantastic to work with. They both represented Bob Stall remarkably

Matthew S.

30 de may. de 2013

Adele, Billy, and Leslie were all great. The entire transaction was quick and easy, and they made me feel as if I was the most important person on the planet. Thank you, Matthew Shaver

Ll and Jo

23 de may. de 2013

Adele was wonderful! I will be buying my near-future Camaro from her!!

Rick M. Torres

22 de may. de 2013

Our salesman (Ziggy) was extremely knowledgeable and helpful in helping us select a new car for our son. I would definetly go back or recommend my friends to Bob Stall Chevrolet.

T & J

6 de may. de 2013

Initially rough but a few people went above and beyond to make us happy. Bobby Stanley was great to work with and it was nice to work with someone over the phone and via email initially. Patrick Dockett (lot attendant) stayed until 2315 while we wheeled and dealed and even offered to help us clean out the old truck. Billy Shaw was the sales manager and was AMAZING! Billy smoothed over the rough water that has been made and was super easy to work with. Oswald McKenzie worked with us on our SECOND vehicle of the day and was easy to work with also. Leslie Camarino was our finance manager and was fun to work with. She never made a promise she couldn't keep and even worked to get us a lower monthly lease payment on our second vehicle of the night! Considering we ended up with ~$100,000 in trucks? Hands down, we will never go to another dealership as long as this one is in reasonable driving distance!

Rene Leroux

20 de abr. de 2013

This was a painless and efficient process I haven't seen in a very long time. Kudos go out to Bob Stanley and his supporting staff in making this experience quick, direct and without issues. Love working with those who pay attention to detail as they did in securing my lease.

Yvette Slattery

28 de feb. de 2013

Fast and efficient. Friendly staff especially Adele and Bob. I have recommended this dealership to friends and co workers because they deserve all the business they get. This is the only place I will buy my cars...

SanDiegoSupes

28 de feb. de 2013

Best experience with a Mechanic yet, they had all bases covered. Thank you Davor!

Super Satisfied Customer

27 de feb. de 2013

My experience with Bob Stanley from the first phone call has been nothing short of EXCEPTIONAL. For lack of better words "HE" Walks the walk and talks the talk! Only Bob knows the complete effort he had to over come to get our deal done. He never waivered on Customer Service...He should be tMy experience with Bob Stanley from the first phone call has been nothing short of EXCEPTIONAL. For lack of better words "HE" Walks the walk and talks the talk! Only Bob knows the complete effort he had to over come to get our deal done. He never waivered on Customer Service...He raining Sales professionals in my oppinion!

Michelle D.

10 de feb. de 2013

always a pleasure to do business with. Love the e-mail reminders when my car is due for service.

Max Ricketts

8 de feb. de 2013

Service manager Rose is always very communicative and helpful in assisting us make informed service decisions. We are also very much appreciative of Bob Stahl Chevrolet's timely courtesy shuttle service - the drivers Don and Steve are excellent too.

dpeel

28 de nov. de 2012

Ziggy and Adele made the buying process a BREEZE! Talk about service! I called ahead and all the paperwork was filled out! I brought 2 little ones and everything went smoothly. Their Internet Sales team is awesome. They were remodeling, so they didn't have a play area, but that didn't stop them from letting the kids play with their rolling chairs. Top notch people! Will do business again!