Sharon Perry

31 de oct. de 2016

My car buying experience was just remarkable. Thanks to Reggie Stevenson. Great customer service and provided all details with the buying process. I would recommend anyone to buy their vehicle from Bob Hendrick Honda..

Hondagirl daniels1

28 de mar. de 2016

I had a wonderful experience with Allen Trueblood and the Barbour Hendrick family!!! They listened to my needs no pressure sales and made shopping fun.

Juan

23 de feb. de 2016

I was very satisfied by the treatment that I got at this dealer buying my new 2016 honda accord. Antonio answer all of my questions and concerns about my purchase and even gave me advise on what would be the better deal for me.

Shonda

15 de nov. de 2015

I thought I purchased a new 2015 Honda Civic, but two weeks after signing the contract at a price & rate I agreed upon....I received a phone call practically demanding me to come in & sign a new contract w/ a lower interest rate, but higher monthly payments. Although, I loved the car I still have to pay insurance, eat, & pay other bills. Before you sign make sure your purchase is guaranteed & bring your attorney!!

Jennifer Broadway

23 de oct. de 2015

I just bought an Honda CRV 2015 and I love it. Dustin Anderson was very straight forward and answered all my questions. I will always recommend him to anyone looking to buy vehicle. He is the man to go see.

Shonna Anderson

13 de oct. de 2015

Dustin Anderson is the one to go see!!!! Excellent customer service!!! He helped me with every question and found the car for me at a great deal. I am very satisfied and love my new car. I will defiantly be referring Dustin Anderson to all my friends and family.

customer

10 de ago. de 2015

CHECK OUT THEIR BBB.ORG page first. Bought a used vehicle, with 3 month 3000 mile warranty from Honda. 1100 miles later major issues.Bought this vehicle and traded in my old vehicle and paid the difference in cash. Was told vehicle passed all checks etc and had the warranty with it. I put just less than 1100(One thousand, one hundred miles on it) and I noticed for a coupe weeks it was leaking a fluid and making a weird noise. I assumed oil or transmission and wasnt sure about the noise. I carried it in and was told the radiator was cracked causing transmission fluid to leak. I assume it was under warranty. Oh no. Service said they couldnt do anything that I would have to speak with the sales manager. The service tech told me if they transferred me he wouldnt pick up so they would transfer me to the front and I needed to ask for John or Jon. I did this. Right off the bat he was arrogant and rude. Told him the situation and explained it only had 1100 miles on the warranty period etc. He basically said I dont care and it was my problem. He did say if the issue had occurred the first day or two he would understand even if I had put 1100 miles on it then. At this point I am upset because 1100 miles is 1100 miles regardless of two days or two weeks in the warranty period. Basically at this point the manager was so pompous towards me on the phone I got off the phone. The service department then tells me my timing belt is bad and so is my tensioner. Now at this point I fail to beleive all this happened to my vehicle with in the warranty window and i was basically forced(cause I need my new vehicle i just bought) to pay close to a $1000 to get my vehicle fixed that i just purchased and had 1100 miles that I out ion it. The sales manager should not be talking to customers the way he did and offer to help people who spend this kind of money. He did nothing and said he didnt care. I will NEVER buy anything from Barbour hendrick honda ever again and it is sad when I have purchased several hondas from them and this manager and vehicle can ruin a name. I had to carry it back in again because it was still leaking and now the NEW radiator had a manufactures defect and had to be replaced again. Now when I pick up my vehicle there was oil all over my armrest which is now tainted with smell and discoloration and when I told the service advisor they looked at me like I was stupid and didnt know what I was talking about. She sees it and says oh let me take it to detailing to wipe it off. This should have been looked at before it was brought to me saying it is ready and I can pick it up. Poor experience all around but mainly from the sales team and their manager. People who just paid several thousand dollars for a vehicle with a warranty shouldnt have to pay another 1000 to get it fixed under a warranty period. Not to mention the person who worked on my car said he could or could not tell me it may have had that issue when it was originally brought in. Also the noise I had they never figured it out. I had to fix it myself but getting on Pilot Forums online. To see what the fix was, Honda had never heard of it but google and other have.

Jean Adams

15 de jul. de 2015

Most pleasant car buying experience in my life. Reggie Stevenson took exceptional care of us. We got a great deal and great customer service in the process. They had just what I was looking for and I love my Honda Pilot. Thank you Reggie, Wayne, John and Marie for taking such good care of us. I will spread the word and I will be back. You really know how to treat your customers. Awesome experience.

MartinPJ

2 de jul. de 2015

Hendrick Barbour Honda helped me find the exact car I was looking for! I'm happy with everything (except the GPS feature). Jordan was my salesman and I would recommend him to anyone!

Cathy2015

7 de jun. de 2015

I would like to thank Tony Hardy for getting the right price for us to purchase My New Honda Accord Sport. I am enjoying it very much. Thanks so much for the Honda Finance Team working together for Dalton and Cathy to enjoy this purchase we made. I would recommend Barbour Hendrick Honda to my friends.Thank You, Dalton and Cathy Eubanks