Haley

18 de sep. de 2016

They made buying my first car really easy. They were helpful, and tried to be as fast as possible. I enjoyed doing business with them.

JENNY M

14 de sep. de 2016

The sales rep helped me get the car I wanted and the finance dept helped me get the monthly pymt I can afford.

Steve

13 de sep. de 2016

I made an internet request on a Sunday evening to purchase a Toyota Sienna. I expected a call Monday morning when most sales people are working. Was I wrong! Anthony Ahmadpour from AutoNation called back within 5 minutes with the car I wanted at a terrific price. Anthony and AutoNation were a pleasure to do business with.

Todd

10 de sep. de 2016

Totally Happy with our trip to Auto Nation and Dell and Jillian were AWESOME.

Joy Ong

10 de sep. de 2016

We had a wonderful buying experience with Cris Hung and Andy they were excellent and had a great customer service. We couldn't ask for more.

Paul Ibardolaza

9 de sep. de 2016

Great service, hassle free and fast buying process. Del Nakar went above and beyond our expectations on leasing a new car and answered all of our questions. He continued to follow up on how I was doing with the new car, which I don't expect and did not even experienced with the previous dealer. I highly recommend Del if you want a hassle free car buying experience.

VANHLAY INSIXIENGMAY

3 de sep. de 2016

THE BEST CAR I EVER HAS / TOYOTA DEALER OF IRVINE #1 DEALER IN THE WORD,AND THE BEST SALESPERSON: MOE (MWAHHED,MUNTASER) 59721807OR CELL :(562)243 5988

corolla S buyer

31 de ago. de 2016

I was looking for a lease that was advertised at Toyota.com. The first stage of the process was working with Victor, the sales rep. He was very helpful, informative, understood my needs and answered my questions. We came to a solution favorable to both of us.The second stage, financing, went smoothly. I was not interested in adding any extra options and Glen only offered the options he thought were the best deals. I decided not to add the extras.

Cheryl Sherman

29 de ago. de 2016

William is an ideal sales person for us. He found what we were looking for and was very patient with us with the entire process. He made the entire buying process approachable.

DEBRA DOMINGUEZ

27 de ago. de 2016

I am really enjoying my new car the toyota Rev 4 i love it and so do people at work too. So glad i pick this vehicle.

Mukesh

27 de ago. de 2016

I found AutoNation Irvine as Best Dealers I ever came across. Victor, my Sales Consultant is truly an outstanding consultant who understood our requirements, Budget and then suggested Camry SE. I am really overwhelmed with our Car Buying experience

Kisung Lee

23 de ago. de 2016

William at AutoNation Irvine did a great job to help me shop for a new Toyota Corolla for my son. We got a great deal and drove home a new car. I strongly recommend William for anyone.

Justine

23 de ago. de 2016

at first my experience was not very good at all with this dealership. The initial salesman knew nothing about the vehicles and when we said something to his manager about it, before we left he asked us to talk to his manager again on his behalf...BUUUUTTT after I did some digging on Yelp I started working with Rachelle and she was on it from the get go. She significantly improved my experience and pulled out so many stops to make things happen for me. It is because of her, her manager and the finance man (Don) that we left happy customers :)

Arnold and Gigi Gervacio

23 de ago. de 2016

We felt very comfortable with Rachelle and John. They were both full of knowledge and very accommodating. They made the process easy and simple. Thank you both!

Harold Baker

17 de ago. de 2016

Staff was very friendly and helpful; process was efficient and smooth.

STEEVO

16 de ago. de 2016

What a beautiful showroom. We came knowing what car we wanted and were not disappointed with the selection on hand. Our salesman, Ali, was respectful, informative, and an absolute pleasure to work with. I would recommend this dealership and especially Ali again and again.

TomK

16 de ago. de 2016

Purchasing my new SUV from this dealership was a breath of fresh air. Andy V. and his team made the entire process haggle free, no sales pressure! The price was fair from the onset. Facilities are top notch with a great service center. Previous to this new vehicle, I had another Sequoia serviced here for many years. Stellar!

Veronica

14 de ago. de 2016

Overall buying process went well. Good price on the car. A little mishaps on the model.

Kate

13 de ago. de 2016

I bought my first car at AuroNation last week. It is a beautiful red 2013 corolla. Rachelle was our contact, and she took very good care of us. She worked with me to find the perfect car, and talked to me over the phone until we found the car I wanted. We drove 4 and a half hours just to buy the car from her. Everybody at AutoNation was kind and helpful. It was a great experience.

Arun Advani

6 de ago. de 2016

Andy was great and made my car buying experience very enjoyable.

Birdie

2 de ago. de 2016

working with Brad was a fantastic experience. He listened, knew what I wanted and came up with the perfect car.

Jason Pollard

30 de jul. de 2016

Textbook example of how it should be.. Definitely will be back

AverageCustomer

29 de jul. de 2016

Very pleasant experience. Eric Traficante, our sales consultant, was absolutely wonderful to work with. I'd give him 10 stars if it was possible!! Would go here again.

Monica

22 de jul. de 2016

We came in to look at an inexpensive older used car. When we arrived the car was at service so we waited around then finally got to drive and check the car out. We then began the process of valuing our trade etc. we were very upfront with the sales guy that financing would be a challenge but knew what our car was worth and how much we would want for it. We were offered half of what it was worth! I told the sales guy that even if they gave us a payments we would be comfortable with I wouldn't take that little for our car. We left and went to another dealership 15 min away and got exactly what we wanted for our trade and were in and out in less than 2 hours even with our credit. A few days ago we received a phone call that our interest rate had changed drastically reducing our monthly payment and are on our way to resign. :) sales guy from Autonation called us the next day trying to cut a deal. I don't like being jerked around, he knew we had driven almost two hours to see the car and try to make a deal. The fact that he thought we'd drive back again the next day was infuriating. We told him we bought a car right after we left his dealership. We are extremely happy with our purchase and want to reccomend RSM Honda to everyone!

Anonymous

21 de jul. de 2016

The experience of actually getting the car was pleasant, but being told we only had to wait 30 minutes for the car, then a half hour later being told we have to wait two hours for the car was stressful, and it ended up being closer to three hours, which made me extremely late for a rehearsal I had to go to. I had no idea that it would take nearly six and a half hours to get a new car, in total. I also had no need to test drive the car again because I had already test drove one a week earlier, and I made that clear, but that did not seem to register. I have also been getting calls and texts from another dealership about buying cars since the day I bought mine, so I feel that my privacy has been invaded, since my information was given out without my consent. These things made me wonder if I made the right decision about a car overall, since I was also considering the Ford Fusion before I ultimately decided on the Camry. I do not think they would have given out my information to other dealerships in the area.

Eclipse69

19 de jul. de 2016

Very courteous, professional and friendly people. It was A pleasant "buying car" experience

Steve Meis

15 de jul. de 2016

Sam was our sales man and he was very knowledgable about every aspect of buying a new car. We just went there to look and he was so easy toDeal with that within 20 minutes we were purchasing a car. Thank you very much Sam for all your help

John fitzmaurice

12 de jul. de 2016

Andy Voung at Toyota of Irvine is one of the best sales associates to deal with his no haggle easy to talk to

Robert Stroj

11 de jul. de 2016

Great Services and Great Experience. I would recommend this dealership to friends and family.

Elizabeth F.

9 de jul. de 2016

I leased a Prius C. The staff was very helpful and happy to explain the process and clarify any questions etc. They made the entire process as smooth as possible. I am very happy with my purchase. The facility is great and the staff knows how to do their job well.

Paola C.

9 de jul. de 2016

I went in not sure about buying a car and Brad N. was so attentive and made me feel so comfortable! He helped me find the car I wanted at the rate I needed !

Matthew

6 de jul. de 2016

Sami knew all the cars very well and spent a lot of time with me to look at all the different cars.

Shing Hsu

29 de jun. de 2016

I called and got a quote through email which I was happy with. I went in the next day, picked up the car at the quoted price. Hassle free with a terrific service.

DeanaE.

25 de jun. de 2016

One of the easiest buying experience I have ever have. Very happy with my new car.

Weizhao Jiang

21 de jun. de 2016

Hi , as a new customer I am pleased to write this review and give this dealership a great review as well as appreciating the sales associate Mostafa (Mo) A. He was so helpful and great to us in addition would like to send my thanks & regards to their upper management and finance department. Thank you all ! Great work and service. ?????I simply love my new car !!!! ???

Bozena Lojewska

17 de jun. de 2016

Faten Naiseh was very knowledgable about cars, and even took the time to hook up my cellphone to the bluetooth in my brand new toyota corolla, a feature i had never had in my older cars. it was a great experience and i'm glad i came to Toyota Irvine and got Faten Naiseh to be the one to help me because it made buying a car really enjoyable!

Yamil Areces

15 de jun. de 2016

The staff was friendly and helpful in explaining everything to me and I never felt pressured into anything during the process. Overall a great experience.

Bernard Mathaisel

10 de jun. de 2016

Very professionally done. We negotiated diplomatically without stress, and reach a very amiable conclusions. Greg is a wonderful person, knowledgeable,,and easy to interact with.

Greg Chapman

10 de jun. de 2016

My salesman was the best! He went above and beyond what I expected. I would highly recommend this salesman and this dealership.

Saad

9 de jun. de 2016

Leased a can here, after my extensive research I called this dealership and made an offer that I believed best for me and fair for them. They agreed in price 2 hours later I have the car. A simple and easy buying process. Thanks to Anthony Ahmadpour

Jon

7 de jun. de 2016

Everything was fantastic. Excellent experience from start to finish.

Lily

2 de jun. de 2016

Chris Hung is good and not pushy , but when I came back he introduced John Talaoc , and after test drive and go over the price , deals etc . I just decided to lease the Toyiota Scion IM , but the 2 day, I noticed a light scratch at the back and he schedule me to come back for paint , service is good , I will recomend Toyota to my friend and relative . This is my first car ??????????????

PriusFan

27 de may. de 2016

Gave us a lot of proper advisement and information. Amazing

Robert H

26 de may. de 2016

We bought a new 2016 Camry from AutoNation Toyota Irvine. We submitted the price and they matched. The buying process is so smooth that we just stopped by and picked up the car we ordered.

Barbel Dagostino

25 de may. de 2016

Sharif went beyond and above making the process of buying my new Corolla a pleasant experience. The manager was pleasant, and for the first time at a car dealership, I didn?t feel pressured. Everyone from Sharif to the loan consultant Mike was very friendly and efficient. Although he did mention an interest free loan, he did not pressure any further. It was Saturday and most likely the busiest day of the week. Since I paid cash, I should have been out of there within an hour, instead of 2 hours. Otherwise, all in all I give this Dealership 5 Stars.

Brent Handley

25 de may. de 2016

had a smooth experience everyone was very friendly

AaronL

23 de may. de 2016

I purchased a new Toyota Carolla and it was a fast and easy experience. The car was a gift for my mother so a few days later she went by the dealership and they were happy to show her all the features of the car. I love toyotas and we had a great experience with Autonation. Ask for Eric T!

Lynn

17 de may. de 2016

Al and Essa were busy, but still very attentive. This was the best car buying experience I have had.

Raul Santacruz

17 de may. de 2016

Bought my used tundra here. Saw it online and I contacted them about it they were great on getting back to on questions I had. Nicole Matz is great on following up and made this experience even better. Recommend this Autonation at Irvine. I thank all you guys that help make this happen. Thanks Nicole for your time and for making it happen!!

Lovemycorolla

12 de may. de 2016

I visited the dealership to purchase a new Toyota Corolla and I am very pleased to say that my experience was enjoyable and quick! I will definitely recommend this dealership and my sales representative to my family and friends. Thank You!

Robin & Karen

11 de may. de 2016

Rachelle Fiscus took really good care of us looking out for our interests and helping us in every way. The purchase process was beyond my expectations. I was unsatisfied with the warranty sign up process. I felt it was way to hard sell and did not meet my expectations. I even felt manipulated into signing up for more than I wanted. Other than this I would give the experience a 9 out of 10.

JADelRio

8 de may. de 2016

Came in for a newer car. The process was easy and smooth.

John Cashman

5 de may. de 2016

The sales manager & staff did everything they could to earn our business.And they got it!

Agnes S.

5 de may. de 2016

We had a positive experience purchasing from auto nation in Irvine. Eric was our salesman and was patient and knowledgable with the process. He answered all of our questions and concerns that we had. We had gone in earlier in the week and test drove the RAV4 and realized it was what we wanted. So we went back Saturday to Eric , because of his non pressure approach. No only did we go back, but a friend wanted to buy as well. I told them to go see Eric. They did, and we both ended up buying from him on that day!!Overall, great experience! 3 rd Toyota , and hopefully many more....

Marina

4 de may. de 2016

Gregory Price was very helpful, sincere and trustful! Thank you!

Steve Lovette

2 de may. de 2016

I have purchased many autos over the last forty years, and dealt with many cars sales situations (most of them unpleasant). However, I found Brad Nossiri and Alex Vargas to be honest and professional sales staff. It was truly a welcome and refreshing experience to do business with these two professionals that speak and act with honesty, follow-through and attention to detail.

Robert F Miller

6 de abr. de 2016

Pleasant, no pressure, very helpful. Took plenty of time explaining all the features of the car.

CTW

1 de abr. de 2016

The buying process was one of the best I've ever had.

Dave Suding

28 de mar. de 2016

Over all very happy with latest purchase and service.

Amyb

22 de mar. de 2016

Great experience! Great service! We went in looking for a royalty Hylander. We walked out with exactly what we wanted with a great deal.

Mo

21 de mar. de 2016

We were treated extremely well and with some financial challenges we knew we had , the finance department did an excellent job with treating uswith kindness and respect. They created a good option for financing and gaveus a comfortable solution , allowing us to take care of our family needs andpurchasing our new Toyota. We have already referred 2 more to Toyota Auto Nation in Irvine.

Saul

21 de mar. de 2016

Negotiations went smoothly! I called John and he answer his phone right away and he said he was not at the dealership at that moment but he referred me to his co-worker Chris and he was very helpful, transactions went very smoothly!

Sherese Jackson

21 de mar. de 2016

If you enter this dealership, ask for Ali Elali; he is trustworthy, knowledgeable & patient.

BigLetDown

19 de feb. de 2016

They were good when I was looking for a car...once bought...customer service was HORRIBLE. They would not return my calls, respond to emails, etc. They kept blowing me off and did not deliver what they said they would. I wish I had read reviews about them before I went there....I would have never gone!

Lynn Javier

16 de feb. de 2016

We had a great experience. Ugo was very patient, knowledgeable and explained the features of the Prius. We had purchased a Prius last year and have been very pleased with the Vehicle.

Joel Young

16 de feb. de 2016

Go see Imtiaz Khan at AutoNation Toyota in Irvine. He was extremely polite and professional, and the car buying experience was easy. They had the exact model we were looking for. The Service Department is great, too. All over, just an easy experience with true professionals.

Martin

28 de ene. de 2016

We did our research on and off for close to two years, heard about some great incentives. Was contacted by John and Chris, we still weren't ready to buy. John called a couple days later to thank us and we ended up in a NEW car at a great price.We even got equity on our trade in! No hassles, even Will and Don in finance were great. They presented their products, and respected our answers, no hard-sell. We were in and out in 1 1/2-2 hours, start to finish.Have already recommended to, at least, a dozen people...

SuperFan

28 de ene. de 2016

Great Car. Great Service. Great Car. Great Service. Great Car. Great Service. Great Car. Great Service. Great Car. Great Service

Cathy B

23 de ene. de 2016

Our salesperson Essa Tokhi was very professional, quick responses to my emails. He made it a pleasant experience.

Ariane

14 de ene. de 2016

Fantastic sales and service. Ali Elali is great at what he does. Thank you!

NA

13 de ene. de 2016

The guy doing the paper work was more worried about his pizza getting cold than to offer better quality service.

Arlene

13 de ene. de 2016

Great experience! Martin and James were very helpful! and I will recommending them to all my family, friends and coworkers.

Vanessa

11 de ene. de 2016

I leased the Toyota Camry 2016 Brad was very helpful and patient and helped us with all our needs. He is very attentive to our needs and made our experience at auto nation great. I will definitely recommended friends or family to come here. Thank you!

Christy Wilson

11 de ene. de 2016

We had previously purchased a 2014 Toyota Prius C here and when it was time for me to lease another car there was no question we would come back. Although they no longer partner with the Costco Auto Program, their fleet pricing is even lower.Our sales rep, Anthony Ahmadpour, made the entire experience easy from start to finish. I had reserved my "ideal" car online and after our initial contact Anthony had the unfortunate task of letting me know that particular model had just sold. When I told him it was the only color & style I wanted he made it a point to track down my elusive blue Prius (on New Years!) We kept the reservation time, had a quick test drive, and crunched the numbers on the lease. WHAT A DEAL! I'm thrilled with my 2015 Prius Liftback Two and look forward to upgrading again in three years with AutoNation Toyota in Irvine.

Yasi denbali

9 de ene. de 2016

Was there for buying a used car Ali helping us out during our visit there he was very helpful highly recommend to visit this auto dealer out

LEODIGAERLAN PANOPIO

9 de ene. de 2016

just bought a 2016 RAV4 SE at Autonation Toyota Scion Irvine. It was a great experience, the staff there were so helpful and me and my family were treated as VIP's. Customer Service was super!!! My agent Rachelle Fiscus made our buying experience very easy and memorable. James Butterfield of Finance was very accomodating and made the process of buying a car a stress free experience. Essa Tokhi was also very helpful and made us feel like VIP while the papers were still being processed. Overall, my car buying experience is unforgettable in terms of good deal and good service....

Rad

8 de ene. de 2016

Awesome experience, Sami helped us get the vehicle we wanted and at the price that made sense. Thank you for everything.

Alireza .Alexi .Bordbar

7 de ene. de 2016

It was grat and fast which i like it In show room dose not have coffe or tea or watter ...!!!!

Hayfaa

6 de ene. de 2016

Its good for evrything for car loved and for process. baying. Its easy. andgood and for facilities. Its good

Steffany

6 de ene. de 2016

Overall the staff was very helpful and honest. Everyone was very friendly. The financing process was much easier than expected. Overall we are extremely impressed.

hayfaa alnaqeeb

3 de ene. de 2016

lbought car from aotanation irvine kind Camry its good and iloved this car becouse its stability,safety,strong,inside its abig

Shah

2 de ene. de 2016

negoiated price over email and just went in and got the car. Painless process.

javier larriategui

31 de dic. de 2015

sam was great, friendly and experienced. he went out of his way to answer all the questions i had about the vehicle.

Rifat Ahmed

30 de dic. de 2015

Omed Aslami was excellent salesman and tried his best to satisfy our needs within the budget we had for the car.Jamal Zardan was extremely helpful in presenting us with the best possible price and financing options. Overall it was a great purchasing experience.

RonF

30 de dic. de 2015

bought a new land cruiser. great customer service. easy purchasing process. everyone was extremely courteous and helpful.

Mugdha Joshi

28 de dic. de 2015

Everything was great! Except paperwork procedure. It is still very lengthy. The staff was trying his best to work fast, keeping us engaged in casual chat.

Maggie

27 de dic. de 2015

The buying process was quick and easy, the employees were all super willing to help and even drove all the way to Cerritos THAT VERY NIGHT to get my car for me! :)

MVMike

27 de dic. de 2015

I've just taken delivery of a new 2016 Toyota Tacoma TRD OffRoad I ordered from AutoNation Toyota Irvine. After stopping in at 2 other Toyota dealers nearby Mission Viejo, one in RSM was charging a ridiculous $5000 demand premium charge and the other in SJC wasn't willing to deal at all. I stopped by AutoNation and asked to meet the fleet Manager. Director Karen Bambauer and I were were able to agree on a very fair deal and place an order for exactly the truck and options I wanted in much less than an hour. During the few weeks waiting, Karen kept me constantly apprised of the status via email right up to delivery day. When I drove up my beautiful truck was ready and waiting to go at the front door. Service doesn't get any better than this purchasing a new vehicle. My next purchase and my family and friends will all be going to AutoNation Toyota Irvine from now on. Thank You !!!

Carlos

26 de dic. de 2015

I went in looking for a car and Sam was there to help me all the way. Sam was very patient and he had a great attitude. He made choosing and buying a car a memorable experience. I would recommend Sam to everyone.

Cindy

22 de dic. de 2015

Great sevise overall!! Would recommend this dealership to anyone.

Helen

20 de dic. de 2015

They made things so simple to buy. I asked for quites over email with the car I wanted and my sales guy just works with me. No hassle. He prepared everything when I arrived and within 35 minutes, i signed and was out the door with a new car.

Tom

20 de dic. de 2015

This dealership gave me a very good price and great service.

Lee

19 de dic. de 2015

Staff extremely helpful and knowledgeable. Beautiful facility! Had to wait way too long to meet with finance person... over an hour and 20 minutes (and we were paying cash!)

Rita Estrada

19 de dic. de 2015

Andy was awesome, he made it so easy for us that we walk in and out in matter of 2 hrs with a brand new car , I highly recommend this dealer and especially Andy !! He's the best !!

banafsheh

17 de dic. de 2015

I got a new car and i m so happy with their service

Bassam

16 de dic. de 2015

Great customer service.. Great people..Friendly environment with great help in selecting the right car.

eqly

15 de dic. de 2015

I really didn't expect much coming into this dealership. I had done my research and knew which car I wanted and what color, options, etc. so I had been in communications with Chris Hung and Don Robertson and made an appointment for a test drive. Upon arrival, the car was waiting for me and was exactly the one I wanted. They even picked out one that had only 1 mile on it. Everything went smoothly, all my questions were answered. At no time did I feel like it was a pressure sale between these two guys. They were both very patient and respectful and don't belittle you like some other places I have been to. We got in and out of the dealership with my new car in about two hours. Thanks again guys, you're both top notch. Go see Chris or Don when you are ready to get a Toyota.

John

14 de dic. de 2015

I recently traded my Camry in for a new Avalon. I have always been happy with the service at Irvine Toyota (AutoNation Toyota Scion Irvine), so have bought my last few cars from them. This experience was no different. They put a great deal of effort into getting me a good price on my new Avalon. I will continue to do business with this dealership as I feel that their customer service is very good.

NellyL

12 de dic. de 2015

Staff was helpful. Very patient in explaining about leasing vs buying.

Betty Simut

11 de dic. de 2015

Buying my new Toyota 4 Runner was exceptional! My sales person Mr Donald Robertson was great! Very easy experience! Thank you very much!

Majid

10 de dic. de 2015

I lease a camry SE 2016 and everything was ok .the service and proccess was great.

Disappointed

8 de dic. de 2015

Worst car buying experience ever. Many of the cars had dead batteries so we couldn't even look or drive them. Finance department made several mistakes that required us to return to the dealer two additional times. The entire experience took 6 hours!

Vince

8 de dic. de 2015

quick fast and easy. great product and super clean building

Joseph Verber

8 de dic. de 2015

buying a car with this dealer was great experience. Everyone we worked with was helpful and worked hard to satisfy our buying needs. thanks

BBaron

6 de dic. de 2015

We actually bought two cars from AutoNation?.a Toyota Camry Hybrid and a Toyota Highlander. We already have our Camry and we are told the Highlander will arrive the middle of this month.We have been very pleased with everyone we worked with, especially Kevin Sanchez, Don Robertson, and Chris Hung. They were professional, efficient and very helpful since negotiating two transactions was unusually complicated. We started off with another dealer but once we visited AutoNation in Irvine, we switched over to your store. The staff at AutoNation didn?t promise things they couldn?t deliver, but were open and honest with us about availability, price, extras, etc.New cars are also far more technical and require a lot of new knowledge. Chris showed us everything on the Camry and would not move on until he was sure we had mastered each aspect of the car. AutoNation also suggested we stop by any time for help or any questions we might have during the early weeks of ownershipAll in all purchasing a new car from AutoNation was a positive experience.

Happy Traveller

6 de dic. de 2015

All personnel at the dealership with whom we dealt were courteous, helpful and very professional from beginning to end of the new vehicle sales.

Fabio

6 de dic. de 2015

Excellent Customer Service ! Andy Young what a great guy ! thanks again !

Nubar Karoglu

5 de dic. de 2015

Very well understanding and walkthrough of all sorts of selected vehicles of interest and a decent price resulting to our agreement of leasing the current vehicle

Karen Dar

5 de dic. de 2015

I had such a pleasant experience the minute I walked in to Autonation in Irvine. I had enquired online about the 2015 Prius. Promptly i got a call from Anthony who contacted me and came in to work 5 hrs before his shift started because that was the only time i could. That to me was beyond my expectation!!! I went in at 9am and was out by 11am in my brand new car. Anthony made it happen so fast and smoothly. They are so professional and friendly at this dealership

BillP

2 de dic. de 2015

The Toyota dealership staff did everything in their power to provide excellent customer service while advising clearly on the various purchasing options. The staff kept me constantly up to date while we were waiting and even came in on his day off to help with the final handover. Definitely as company to recommend.

Denise P.

2 de dic. de 2015

Everyone was extremely helpful and couldn't have asked for a better experience.

Patricia Sanchez

2 de dic. de 2015

When I arrived at AutoNation Toyota Irvine, Faten Naiseh was very helpful and polite when assisting us in buying our new 2015 Toyota Rav 4. She made sure that we left the dealership happy and with the car that we wanted. The process for buying the car was very smooth and Faten did a great job of delivering the Rav 4 to us. She made sure that I knew all the functions of the car and how to hook up my phone to the bluetooth. Faten Naiseh is a great car sales person that I have ever dealt with. I highly recommend her if you ever want to buy a new Toyota car. Your guaranteed to leave happy. Donny the manager was very helpful and gave us everything that we asked for and made the process smooth. Thank you Faten Naiseh, Donny the manager and the whole management team at AutoNation Toyota Irvine for giving me the best experience!

Jacob Yanikian

2 de dic. de 2015

Very Satisfied to Mr. Ali Elali's help to purchase Toyota Camry SE from whom I bought eight Toyota's the past 12 years.

Luis Sanchez

30 de nov. de 2015

Good experience, the sale person it was easy to deal with.

Daniel Sanchez

30 de nov. de 2015

When I arrived at AutoNation Toyota Irvine, Faten Naiseh was very helpful and polite when assisting us in buying our new 2015 Toyota Prius. She made sure that we left the dealership happy and with the car that we wanted. The process for buying the car was very smooth and Faten did a great job of delivering the Prius to us. She made sure that I knew all the functions of the car and how to hook up my phone to the bluetooth. Faten Naiseh is the best car sales person that I have ever dealt with. I highly recommend her if you ever want to buy a new Toyota car. Your guaranteed to leave happy. Billy Fraser did a great job making sure all the paper work was filled out correctly and also made sure you understood the contract. Thank you Faten Naiseh, Billy Fraser, and the whole management team at AutoNation Toyota Irvine for giving me the best experience!

Andrea

30 de nov. de 2015

I loved my expirience with Alex Vargas. For my first time buying a car he made it so smooth and easy. From beginning to end it was a great expirience.

Bruce Baron

28 de nov. de 2015

We bought our 2016 Toyota Camry Hybrid from AutoNation in Irvine (off Bake Pkwy.). We were planning to buy our car from the Toyota store in the Tustin Auto Mall, but changed our mind after visiting this establishment. We had a fairly complicated situation that involved several cars, a trade-in, and another dealer. The sales representative, Don Robertson was helpful, honest, and very patient. We also worked with Chris Hung who spent a lot of time showing us all the technical details involved in utilizing the various aspects of a 2016 hybrid automobile. Finally, we wanted to thank Kevin Sanchez, who coordinated a number of specific details, including a better price on our trade-in, guarantees on our new car arrival backed by a no-cost rental car if it did not arrive in time, and his effort to efficiently take care of the mounds of paper-work when time began to wear on was greatly appreciated. Our assistance by all three of these gentleman was relaxed,thorough, and efficient.Overall, we liked the attitude and approach these particular employees demonstrated. We love our car and look forward to servicing it at this same location. They also encouraged us to stop by any time if we had any questions or concerns.This store can get very busy on the weekends, especially Saturday, so keep that in mind.

Luis Sanchez

26 de nov. de 2015

Create experience,easy to buy a car, Nice friendly people.

Kerstin

25 de nov. de 2015

Excellent service sales person was knowlegeable and helpful explaining the car to us

Lila arayssi

24 de nov. de 2015

Best experience ever really like the car it's also very good on gas

Josie

22 de nov. de 2015

I've purchased cars at dealerships in the past and is always a long procedure. I was SO IMPRESSED with everyone from the minute we walked in until I drove my car off the lot. Chris Hung was my sales person. The reason went asked for him is because my husband had previously been looking into a truck via internet and was directed to Chris. He was not pushy and very professional and easy. I would absolutely go back to Toyota Irvine in the future and recommend to my family and friends. Not pushy at all and listened to my requests.

Mike L

21 de nov. de 2015

Got a 2015 sienna, they made purchase easy, great service.

Amin Salek

20 de nov. de 2015

I leased a 2015 Toyota Rav4 and the experience was very smooth and fast. Staff were very friendly and helpful. I'd recommend them to my family and friends and I'd definitely go back here for my future cars.

callonli

19 de nov. de 2015

Good buying experience. The salespeople were good.

Sam Irvine

17 de nov. de 2015

Saw the Tacoma online in their online inventory. Contacted the dealership and Anthony contacted me and set an appointment. The car buying experience was smooth with no pressure.

Dave

17 de nov. de 2015

Wanted a White 2015 Rav4 and called them. They had several, (good selection). We got the new car we wanted, and they gave us a great deal. We were treated like Royalty(Super friendly staff). Made our experience memorable. Our sales agent Ali gets 5 stars for his knowledge of the vehicle and the way we were treated.

Diana

6 de nov. de 2015

the internet tool was an exceptional experience. Don and Andy were very helpful

Bryan

6 de nov. de 2015

Services was so so, not particular or prominent. And the facility was not warm at all.

Rene Bermudez

3 de nov. de 2015

I got my Toyota Prius here in Auto Nation Irvine, am very pleased with my agent consultant Mr. Brad Nossiri, it didn't took me long to have my car. No long wait , very accommodating agent.

lisa M Ganz Nash

2 de nov. de 2015

I was really wanting a new car, but I really do not like the whole process of buying a car. It is super overwhelming and stressful to me. But this time it was different. Imtiaz Khan helped me find the car I was looking for. He was friendly, helpful, knowledgable, and never pushy. He seemed as if he really cared about helping me and not just trying to get a commission. That's a first for me. Even after we found the car and went into the dealing and finance part, he was still around making sure I was being taken care of. That's where I met Abe Zraigi. He too was just as wonderful. Made my car buying process very pleasant and I will definitely go back to Auto Nation if that is how their customer service is. I will be going back anyways because I bought Extended Warranty. Thats how much I trusted those people Thank you Imtiaz and Abe!!!!

gladys

2 de nov. de 2015

I was especially grateful for Chris H. who assisted my son in purchasing his first vehicle. As a parent living far from her college child, Chris and the others in this office helped answer many questions vis phone and email to get us through this process. We appreciate this kind of service--thank you!

BonL

1 de nov. de 2015

Earlier this week I bought a 2002 Toyota Sequoia from AutoNation in Irvine. Ali Elali is the sales person who helped me. Ali was very patient and helpful during the process, he even came in on his day off to meet with me. I would not hesitate in recommending him to anyone seeking a car from AutoNation. Go to AutoNation and ask for Ali Elali.I paid the asking price, but the dealer had the hood and front quarter panels painted for me at no extra cost (these were the exterior areas where the car showed it's age). The paint job came out great.I had a 3 day - 150 mile - money-back guarantee. I picked the car up yesterday, but when I got home with my "new" used car the back hatch would not open. I drove the car back to AutoNation this morning. Ali and Donny (the General Sales Manager) met me out front. Donny did not quibble and promised to take care of the hatch. The necessary part was ordered and I will return Monday to have the repair done. Ali even filled the gas tank of the Sequoia before I left.I gave the facilities a 2 star rating because the showroom is having a major remodel at this time. Once construction is completed - I'm sure it will be 5 stars.Reminder to used car shoppers...bring a cd to test out the player. The player of the car I bought is inoperable. Not a deal breaker though...overall I am very pleased with my "new" used Sequoia.

Aaron D

28 de oct. de 2015

I was looking for a certified pre-owned car and i stumbled upon one that i like from Autonation Toyota Irvine. They were able to give me a better deal and worked with the budget and monthly payment i wanted to be in. Overall a great experience, and I happy with my purchase.

Jisheng

26 de oct. de 2015

Good inventories just work on the processing time but everything else is right...definitely better than Longo that is why we go all the way from Alhambra and Longo Toyota is right there.

Kris

21 de oct. de 2015

Ali was very helpful. Nagotiations went well and there was a good and professionalism was high. Fairly painless process.

EScott

21 de oct. de 2015

Went in looking for a used car and ended up walking out with a brand new one. I wasn't looking for anything super fancy, just a reliable car that will get me to and from work. Sales guy, Chris was knowledgeable, friendly, and wasn't pushy to run my credit. Financing was painless. Had a bad experience with CarMax so it was a relief to have the entire sales process go so smoothly. Whole experience only took 3 hours. Happy customer.

G. Mac

20 de oct. de 2015

I purchased a 2016 Camry SE Special Edition. The vehicle is very roomy and fits my 6'4 husband & 6'3 son. It is a smooth, but sporty ride. The Professionalism both Andy & Brett showed during the process made it that much easier for me to purchased the vehicle. I appreciate the patience both had with me while I made important decisions. Even though I live in Valencia, Ca, the Salesman at Frontier Toyota told me not to believe salesman over the telephone, then told me that if the price was just that good, to bring it to him in writing & he would try to match it. I was trying to purchase the vehicle near home, but he discouraged me from buying nearby, so I drove all the way to Irvine, Ca, just to see if they would keep their word, and, indeed they did!!! They kept their word on everything they told me. Thank you gentlemen, you are the best!!!! They wererrrr

KR

18 de oct. de 2015

Purchased a new Camry hybrid. Seamless process and very happy with our new car!

John Tran

18 de oct. de 2015

Great honest place to buy car in and out quickly. Especially saleman Essa Tokhi was very polite and helpful with the process of buying the car.Thanks a million.

Pruis

12 de oct. de 2015

Chris Hung was great help to us thru purchasing the car. He was very helpful and we are extremely happy with his services. We will definitely recommended all our family member and friends to him.

Peter Risi

8 de oct. de 2015

Buying a car can be stressful.. How I handled it was to research and find the exact car I wanted, got my low price estimate, and found a dealer that had the exact vehicle. My salesperson Sepand Nossiri at AutoNation Irvine was great guy to deal with. Sep was a nice person, low pressure, gave the time and space to feel right about the car, and fairly matched the price I was looking for. There was a slip up in an accessory that I wanted added and they made good for that as well. He even arranged a ride I needed to get back to pick up the car. Also - the finance person was very accommodating in selecting the right type of warrantee I needed. They even let me take the new car a week ahead of time without having my full downpayment just yet! I'm not a big fan of salespeople but these guys were great and really made it easy for me. Thanks Toyota AutoNation Irvine!

lisa burrill

7 de oct. de 2015

I had the BEST experience with AutoNation, after looking for a car for two weeks and visiting many other Toyota Dealers. I will never go any where else. Faten my sales woman and Karen in finance made the entire process a pleasant experience. I highly recommend this dealership !! I drove all the way from Santa Barbara to Irvine.. and am glad I did.

June

7 de oct. de 2015

Very satisfied with salesman and purchase price. Used the 0% financing, however, annoyed with hard sell approach on purchasing an extended warranty. Did not want, and probably had to repeat "no" about ten times.

Chris. D

6 de oct. de 2015

Great experience. Honest and fair sale representative (Andy Vuong)The most pleasant experience purchasing a new vehicle ever.

Kieran

5 de oct. de 2015

The place is under construction so the facility is not as nice as it will be yet

Happy Car Owner!

3 de oct. de 2015

I smile every time I get into my new car and I owe it all to Andy Vuong at AutoNation!! Send all your family and friends to Andy and you won't leave unhappy. I'm so satisfied that I'm even writing a review--which I never do!! He didn't hassle us. He took the time to show us everything that we wanted to see, and even made a few suggestions that we didn't think of, but we drove off the lot with! Thank you, Andy! We are so happy!

campfire

2 de oct. de 2015

Andy is the best. Professional and helpful! =) Andy is the best. Professional and helpful! =)

L. Tran

1 de oct. de 2015

Purchased car from Andy Vuong via email communication and only came in to drive and sign. Best car buying experience to date! Andy is the best salesman, was not pushy and really cared about his customers. I purchased a Camry and after three days my rear tire had a big staple in it that was unrepairable. I thought what luck that was and I would need to pay for a new tire. A call to Andy and he contacted his general sales manager, Zamir, who said to come in and he would take care of it. Mr. Zamir, great job in knowing to keep your new clients happy (and thank you!). And off I went and was transferred to the service manager, Dan, who was great at getting me all squared away. That's the best I've been treated by any car dealership. Thanks Autonation Toyota Irvine!

Fawad Ansari

30 de sep. de 2015

Sam was extremely helpful and supported through the complete process. Jamshid from Financing was also very nice and supportive. They really looked out for us.

Diane

30 de sep. de 2015

Traded in 2005 Subaru Forester & purchased a 2015 Toyota Prius 3. Very satisfied with Anthony's service & support. He was straight forward, knowledgable, & offered the best deal around. He was true to his word as I cross checked at a dealership in LA. I appreciated the way he communicated with me. Also, Ziaur made my purchase a breeze; was thorough & was very efficient completing the paperwork process.

SGold

30 de sep. de 2015

Purchased a new 2015 Toyota Sienna XLE. Everything was to our satisfaction. Thank you!

Teresa A

29 de sep. de 2015

I just recently bought my first car and William Fraser was very kind and very patient he is amazing.

Ah21

29 de sep. de 2015

It was a great experience. It was a smooth east process..

S. Jean-Baptiste

28 de sep. de 2015

The car, which was a 2014 Toyota Camry XLE V6, I wanted was in stock, but they wanted too much for it. They were unwilling to negotiate, so I took my business elsewhere and got the same car cheaper.

Ed L

28 de sep. de 2015

My buying was easy and enjoyable. Salesperson was fantastic. His name is Del N

Honaker

26 de sep. de 2015

Re modeling whole place, we got very hungry AND HOT! But they were passing out free waters and chips and pizza...I do not recommend Sep salesman! John T was great!

Steven Lansing

24 de sep. de 2015

I didn't care for the salesmen, making false promises and not knowing what they are talking about, but I knew of their shady ways coming in. Love my truck and it was clean and for the most everything was taken care of.

Marissa stallardo

22 de sep. de 2015

They were fast and friendly. Great customer service. Helpful and genuinely caring. The only thing I can consider an issue with their facility was under construction.

ShadowHunter

13 de sep. de 2015

This was the first time I got a car. No hassle. Great job!!

Moe

12 de sep. de 2015

My experience was wonderful. Enjoyed my buying experience. I would recommend this dealership to others. Knowledgeable sales men and easy financing.

Melanie

11 de sep. de 2015

Everyone was so pleasant and helpful. Facility was under construction but otherwise so clean with coffee and water available for free.

James

10 de sep. de 2015

My wife and I came by with our three boys to buy a new/used vehicle. Mack was our salesperson but everyone there was really nice and helpful. I had exchanged emails with Mack since I live over 100 miles from the dealership. He met us in the parking lot and welcomed us like family. My kids are a little rambunctious, but they had plenty of room to stretch their legs in the show room. It took only about four hours to test drive the new car, trade in our old car, handle all the paperwork and leave satisfied. This was by far the best car-buying experience I've ever had. Mack in sales and Ziaur in finance - the ultimate sales team. Thank you guys for being absolutely awesome!

michelle

10 de sep. de 2015

Great buying experience all the way around! Fast, Courteous, Professional

Bren04

10 de sep. de 2015

Just leased our Toyota sienna and it was the fastest experience we have had buying a car! Which makes all the difference for our large family!

JimmieR

10 de sep. de 2015

I came in looking for one thing, a car that would fit my lifestyle, and financially be able to afford. Alex Vargas was the person who helped me with my options. I had questions, he had answers. I went in thinking I wasn't going to go home that day with a car. Turns out I left leaving with my dream car! 100% satisfied with everyone's help.

Avalon3

9 de sep. de 2015

Hassan Dadkhah was my sales person, he was very knowledgeable and got me the price i was looking for!

Steve & Marla Hickey

8 de sep. de 2015

The whole process was quick and professional! William Fraser was a great 5-Star Salesman.

Debbie - 4Runner Fan

6 de sep. de 2015

Alexander helped me purchase my new 4Runner and he was extremely professional and great communication! Called me back right away with any questions I had. I highly recommend Alex if your thinking about purchasing a Toyota in Irvine!

MICHAEL ESMAEILI

5 de sep. de 2015

I purchased 2015 Camry nice color very good price and service I will buy car again.

Dave W.

2 de sep. de 2015

Overall positive experience.The Salesman was great and everyone was friendly.I did not feel high pressure from anyone.I would buy a car there again..

CT

1 de sep. de 2015

Chris Hung was our guy. We had many email threads prior to us visiting the dealership. I told him what I want, and bam, we got a deal. No gimmick, no hassle. He was fantastic. Only complain I have with the dealership was they has only 2 finance persons working the night we were there. So the wait was 1.5hrs. But once it was our turn, it was simple and quick.

Munzer M.

31 de ago. de 2015

This is not the first time I buy a Toyota from AutoNation Toyota. It is my third within two years and everytime I end up having a wonderful and pleasant experience with the staff there. They are courteous and very helpful. The salesman Mr. Ali Alali is a very pleasant personality, knowledgeable and does all he can to meet your demands and answer all your questions. I always have a great experience with him and his courteous help and attention to my needs. You never leave the dealership without full information about your new purchase and his follow up on your satisfaction afterwards. I would always consider this dealership as my place to shop for a great Toyota car.

Alaedin Moubayed

30 de ago. de 2015

Helpfull and professional Ali did an excellent work to make the deal easy

Kim Doan

29 de ago. de 2015

sincere sale person get to the sale price quick no haggle.

Chas

25 de ago. de 2015

Had not purchased a new vehicle in a while and was fearing the worst. The hard sell, the haggling, the up sells. Have to say Daniela did just the right amount of customer service and created a comfort level that got me to buy. I knew exactly what I wanted....the car, the model, the down payment, the trade-in value, the monthly payment. I was in and out in just over an hour...driving away in my new Prius V.Would not hesitate to recommend Daniela to any of my friends.Thanks very much!!

Ray Aguilar

25 de ago. de 2015

Imtiaz was an awesome sales guy. He answered all our questions and did everything he could to make the buying process simple and easy.The facility is still undergoing renovation, but I bet it looks pretty cool when thay get it finished.

hye soo

23 de ago. de 2015

Great services and friendly emplyees. Definitely recommend this dealer.

Tony

19 de ago. de 2015

I brought a 2015 Toyota Rav4 and it was a pleasure car buying experience at Auto Nation. Chris Hung the sale man was great.

Ann-Eliza M.

19 de ago. de 2015

I was browsing online for an alternate vehicle and submitted an inquiry on a 2003 Honda Accord. I received a call shortly after and verified availability. I set up an appointment with the representative to look at the vehicle later that day. When my sister (a.k.a. driver ?) and I arrived at the dealership, we were greeted by two gentlemen and asked if we had an appointment with someone. They paged my rep and was shown the vehicle. The nice advisor assisted on my paperworks and once the price was given I decided to purchase the car! :) I was then transferred to the finance department to finish transaction. Before leaving the the dealership, my cool rep had a little something added on my brand new old Accord! :)*Update- a week after I got the car, my original sales rep left me a message to stop by the dealership and redo my contract. He found me a better rate and my monthly payments were reduced! How great is that?!? :) Very nice...very nice! I appreciate the service and thank you for the help!

Paul Vinsick

18 de ago. de 2015

I dealt with Mac and he made it very easy and pleasant

Michael S.

6 de ago. de 2015

I just want to say the amazing customer service that Alex Vargas, Jamal Zadran and Shawn Movahed showed me was the soul reason I came back. I went to a few different dealerships who were going to match the price I wanted, but their negative and rushed attitudes kept me from giving me them business. At AutoNation with the Alex, Jamal and Shawn; I literally had a team of people helping me out and working with me on my price and helping me with the vehicle that I wanted. I walked out extremely satisfied and will recommend AutoNation and the three gentleman that helped me out to any potential car buyer.

NGeo

4 de ago. de 2015

Professional & friendly- highly recommend this dealer.

Missy

31 de jul. de 2015

Great experience at this dealership. Thank you to William Fraiser for making the car buying experience so easy.

Amy Olsen

31 de jul. de 2015

I took my 2011 Prius to Auto Nation for service and new brakes (first time after 120,000 miles) after we moved to Southern California. The service department is amazing. Very professional, quick, and trustworthy. When I picked up my car after its brake replacement, I went to the showroom just to check things out. I was amazed 20 minutes later that I was actually buying a new Prius V! I didn't feel at all pressured, they made the process amazingly easy and comfortable, and I love my new car.

Hooman Rezaei

27 de jul. de 2015

Great presentation of the car, inefficient finalization of paperwork and post lease services negotiations. Tried selling tire coverage yet the finance manager down't know how many miles the tire on the car has warranty for. If in three year lease I have to replace the tires once anyways because of low mileage tires car comes with, why do I need to cover myself at the end of lease when I can replace with a 45K Michelin tires that goes through the lease easily. Kept telling the guy I did this on the previous lease and he kept insisting Until I googled the tire number on the car and showed him this is it! Bad assumption that all customers are ill informed!

DED

26 de jul. de 2015

My representative, Imtiaz Khan was knowledgeable, congenial , and professional and was responsible for the terrific experience I had buying my one year old Prius at AutoNation. He guided me thru the process and followed up with communication and action to complete the transaction.

Daniel cayetano

25 de jul. de 2015

The customer service here is great. The service was quick, professional and relaxing. Alex Vargas made our experience pleasant and fun. We leased an amazing car.

So sp

22 de jul. de 2015

Great Service.This was the second car we bought from them in a year.

Abhishek

21 de jul. de 2015

Autonation Toyota was my first choice for my first car in US. It was a great car buying experience starting from the sales person to the manager. To note a few Donnie,Mac,Zameer ,Zia ...all were extremely cordial and made me as a customer feel privileged. I would definitely recommend Autonation Toyota as a one stop destination for my friend and family who will be looking for a car. :)

myrna rodriguez

21 de jul. de 2015

I bought prius last tuesday July 14, 2015. I brought home that day. Very good service and good deal. I was excited driving it.

S.

20 de jul. de 2015

We ended up having to deal with numerous parties here and purchased a vehicle. The quality of service was decent, but unfortunately not everyone we dealt with was of the same caliber. We worked with their online sales team initially before coming in, as we had a specific vehicle in mind. Don Robertson from their internet team was helpful, and our salesman, Chris, was very pleasant. The Sales Manager (whose name I can't remember at the moment) was also very good and very helpful. Unfortunately, when it came time to actually complete the paperwork, the sales rep from the financing department was very unprofessional. I'm sure he's used to simply having people sign wherever he says without reading the documents, and it was clear he knew what the script was for each document we were to fill out, but he had no understanding of the documents themselves, so he could not answer any questions we had about any of them. He also made several errors inputting our vehicle and personal information which only slowed the process and made it more frustrating.So, while our overall experience was good, and we felt they gave us a great deal on the car we purchased, we left feeling their sales team was great, but the financing department (which is where I would want to have the most professional and knowledgeable employees) was subpar, in my opinion. I may return here for my next car purchase, but our experience with their financing person will give me pause and I may reconsider.

Debra Doyle

20 de jul. de 2015

Showroom under construction. Ok, overall not comfortable . Decision to purchase started before we met Chris. We had test driven and discussed with Stewart. Because of my husband's company purchase program, we were directed to the fleet services group. Chris was knowledgeable and accommodating, a pleasure to work with.

skylight 145

14 de jul. de 2015

I recently purchased a Toyota Prius from Autonation. The staff was very friendly and warm and knowledgable. They gave me information and advice on the types of cars and even the color. They were very helpful and patient!

Larwars

13 de jul. de 2015

Bought the Car I was searching for many months, because of the great condition of this used vehicle and the maintenance and service this dealer performed before putting the vehicle for sale!

Thomas J Jowdy

11 de jul. de 2015

Our experience at auto national was a very pleasant and very good experience everybody went out of their way to help us appreciate the good service

R. Rivera

8 de jul. de 2015

Great no nonsense purchase. Straight forward, no games!

C. Scott

8 de jul. de 2015

Salesperson, Don Robertson, was wonderful to work with. Help me get a great deal on my trade in and the price of my new RAV 4 Limited. Never rushed me, answered all of my questions and gave me time to make my own decision. This is the second card I have purchased from them.

CGC

7 de jul. de 2015

Mark Puebla provided outstanding service. I bought a new car--on a crowded holiday weekend--from arrival to drive-off: 2 hours. It is my second new-car purchase from this dealership. I highly recommend their responsive, comfortable, and no-pressure culture. Strong customer loyalty exists for good reasons.

JMartinez

6 de jul. de 2015

I recently purchased a 2013 Toyota Highlander...The customer service was extremely thoughtful and met our needs. We recommend Toyota Auto-Nation of Irvine CA to be your next car buying experience.

Nakisa

6 de jul. de 2015

I told my friends about service she interested too she told me she's gonna come and I really love the service ?7star?

L. M. Herter

5 de jul. de 2015

I bought my new Prius C from AutoNation in Irvine and found the sales staff to be courteous and helpful. No high-handed, hard sell. Tony and Javier