Don Leonard

29 de sep. de 2016

My experience was one of satisfaction. The entire team worked to get me exactly what I wanted in a timely fashion. Great dealership with great people working there.

CWB

19 de sep. de 2016

This is the second super duty I have purchase from Autonation Ford Littleton, and I will buy all my trucks from here from now on. I've purchased one new and one used, both great experiences.

Matt C.

18 de sep. de 2016

Go see Kyle and he will take care of your car buying needs. Great group of folks. Thanks!!!

Gustavo Perez

17 de sep. de 2016

Thanks marcus pitman for help me tu buy my new car ??

Rob K.

13 de sep. de 2016

Excellent dealership ! Needed a specific F350 Super Duty and these guys had it ! Searched all over the West coast for a new F350 with a snow plow package and these guys were the closest dealership with the highest rating on "Dealer Rater". I searched for the best dealership first and then the truck that I needed second and these guys came through. They actually had two identical F350's on their lot with everything I wanted in a new truck. Talk to Mahlon Whitehead in the Sales Department at AutoNation Littleton, Colorado. I'll save you the leg work and the negative experiences at other dealerships !! Sana Frakes in Finance is a professional as well ! It's worth the plane flight to deal with these guys !

Rob K.

13 de sep. de 2016

Excellent dealership ! Needed a specific F350 Super Duty and these guys had it ! Searched all over the West coast for a new F350 with a snow plow package and these guys were the closest dealership with the highest rating on "Dealer Rater". I searched for the best dealership first and then the truck that I needed second and these guys came through. They actually had two identical F350's on their lot with everything I wanted in a new truck. Talk to Mahlon Whitehead or Dan McNamee in the Sales Department at AutoNation Littleton, Colorado. I'll save you the leg work and the negative experiences at other dealerships !! Sana Frakes in Finance is a professional as well ! She's a sweetheart. It's worth the plane flight to deal with these folks ! I am very particular when it comes to finding the right people to deal with when making a big purchase and these guys made my year ! No BS -- and that's important to me !

Norman Jones

9 de sep. de 2016

Great experience . . . all car purchases take too long.

Les

6 de sep. de 2016

My buying experience was top notch! It was worth driving to 100 miles to this dealership.

Judith Michels

28 de ago. de 2016

Staff is very nice to work with. This is the second vehicle I have purchased from this dealership and I am very pleased with the way they help customers.

Dennis and Teri

26 de ago. de 2016

The salesperson was patient and did several "road trips" with us so we could get a feel for which model we wanted. Although this is a very busy dealership, we felt like we were their only customer because of their attentiveness and service.

K9leads

20 de ago. de 2016

Overall I had a very good experience. My salesman was very willing to work to get me the best deal to meet my monthly payment. My only complaint is how long it took the 3rd party to schedule my addons. It has taken over 2 weeks to get them done.

Scott Theobald

19 de ago. de 2016

Love the service and personnel so far. I haven't used the maintenance department yet.

Elizabeth

18 de ago. de 2016

Service oriented professional staff. TyuiokjhgfdsaXCoconuts a+?? -!#

Michael Ridge

29 de jul. de 2016

Quite easy. Not what I'd come to expect. The choice was overwhelming.

Yiyang

22 de jul. de 2016

I had a very positive experience at Autonation Ford. My sales associate, Dan, was very professional and easy to work with. The car I was interested had a dead battery and scratched side mirrors. They quickly put in a new battery and my mirror was replaced with new ones a few days later. I couldn't have been happier driving out in my new car.

Tom F

20 de jul. de 2016

The salesman, Tom Rettler, was very friendly and easy to deal with. He made the process smooth and, as these things go, pleasant. My only complaints are that for a cash sale the process still takes too long and the vehicle still had rain or car wash spots on the back window and outside mirrors after what was supposed to be a detailing. One would expect the car to be spotless after a new car detailing.

Kevin & Mary Broder

20 de jul. de 2016

Robert did a great job. I would definetly recomend him to our friends or anyone looking to buy a car.

Lpow

19 de jul. de 2016

Got exactly what I was looking for and Jan made the experience as smooth as possible! We got in an hour before their closing time and they stayed open for us to complete the sale ( 3 hours after closing) what business offers that kind of customer service?!?!

Janet M.

15 de jul. de 2016

I was checking a few quick details before purchasing when I did a search. Dan M. emailed me immediately. He is the best car salesman I have ever worked with.

James Ladwig

14 de jul. de 2016

Utilized the online purchase, Fast, smooth, and zero stress...

Happy Customer

10 de jul. de 2016

Easy quick and smooth. Our sales person was professional and communicate very well. Thank you-

Lance Tarran

9 de jul. de 2016

Exceptional! Very streamlined process and a very knowledgable sales staff made my truck buying experience wonderful. I would highly recommend the Autonation Ford dealership to anyone in the market for a vehicle.

Joshua Bresnick

29 de jun. de 2016

I really enjoyed the service I got from this dealer. However I was told that the car I was buying was certified pre owned but found out it really wasn't after all the paper work had already been signed. Although this isn't a big deal because I still like the vehicle I would have liked to know up front what kind of used car I was getting because I was really wanting the warranty that came with a CPO vehicle. However the facility and customer service was great. Would still recommend this ford dealer to anybody looking for a new or used car. Marcus did a great job helping us and was really friendly.

BrianD

28 de jun. de 2016

I purchased a 2015 Explorer from Cata last year, yesterday I brought a coworker of mine in who was looking for a car after his broke down. I live almost an hour away but had such a good experience last time I felt it was worth the drive and my friend trusted me I wasn't going to take him somewhere he'd get taken. They didn't disappoint. Cata wasn't there when we arrived and I didn't have an appointment so his partner Antonio jumped in to help. He took great care of my friend showing him anything he wanted. Cata later arrived and they collectively ensured Chris walked away happy and in his new Mustang GT! Typically car salesman compete and fight over sales, these guys at Autonation have got it right...take care of the customer! Great Job Autonation Ford Littleton! and thanks again Cata and Antonio....see you guys next year when we replace my wifes car.

Kenny

23 de jun. de 2016

Tony sold us two cars Fusion and Mustang and I have no complaints. When I'm in the market for a truck I'll be back again.

dansaitz

16 de jun. de 2016

Recently I purchased a new Ford Focus SE from Auto Nation Ford of Littleton. This was the second Ford auto that I purchased from salesman Kevin Laurie. Kevin presented me with an excellent deal at a very affordable price. He also obtained a reasonable amount for my trade allowance. I strongly recommend seeing Kevin Laurie and purchasing a Ford product at Auto Nation of Littleton.

Les & Elise Murray

15 de jun. de 2016

Our experience at this AutoNation was fantastic! Our sales person, Marcus Pittman, was amazing in finding just what we needed following an auto accident that totaled our previous vehicle. He was spot on! He was very caring and understanding of our stressful situation, and we received the best customer care ever when purchasing our new truck! You are wonderful. We would highly recommend this auto nation, and Marcus, to anyone in need of an awesome vehicle and customer service! Thank you so very much.Sincerely, Les & Elise Murray

Anthony

13 de jun. de 2016

It was a good experience. The price of the vehicles were great. Best place to spend your money.

Alex,

12 de jun. de 2016

I purchased a Ford Escape 4wd. Good mileage and in great condition. Kevin Laurie my salesperson was a big help. Thank you Auto Nation for helping me get a new car.

Steve and Sherry

11 de jun. de 2016

We traded our 2012 F350 Ford truck in on a new Ford Edge Titanium and were so pleased with the deal. Thank you all at AutoNation Ford in Littleton. You guys Rock.!

jgheat

7 de jun. de 2016

Aaron Nelson did a wonderful job at helping us find the perfect truck.

Victor Cauble

7 de jun. de 2016

General customer service was excellent, store conditions are very important to me and the y where awsome in all areas. Dan Cutter and Robert Mc Mann where professional in all aspects of my buying experience. My family and friends will continue to buy here for ever. Thanks Dan and Robert.

Gerry at Ragnarok

6 de jun. de 2016

I drove all the way from northern Colorado to look at a used Mustang as I have not had much luck with NoCo Ford dealerships in the past, and this search. I was beginning to think that it was all ford dealerships in General that lacked concern for selling me a car. I WAS WRONG. AutoNation Ford Littleton was a quick, pleasant and professional experience. So professional in fact that I ended up buying a much newer model Mustang than I had planned. I had no choice, AutoNation Ford Littleton offered me a reasonable price trade on an old Porsche when other Ford dealerships refused to even accept it as a trade. You have all my future Ford business for sure.

CN

5 de jun. de 2016

Reserved my car online and it was ready when I arrived for my appointment, was out of there in 2 hours instead of 4 after purchasing the vehicle. Dan was friendly and knowledgeable. Made us feel as important buying our used car as if we were buying an expensive new one. Will definitely buy from them again!

Annette

21 de may. de 2016

Great car buying experience with Dan Cutter. He was a great person to work with and was very knowlegable and efficient. He took good care of us and We felt like we got a great car at a great price. Thanks!!

Roger Freels

15 de may. de 2016

Very good. Ready for my visit. Prepared with right truck. Just what I wanted. Fair price.

Marc Pokorny

6 de may. de 2016

All good. Annmarie was great. Quick turnaround on info.

Nelson B

4 de may. de 2016

I was very pleasantly surprised by the purchasing experience at Autonation Littleton. Dan McNamee was professional, friendly, knowledgable and capable. We had specific needs and a set budget for a new F150 and Dan got the deal done.

Phil F.

3 de may. de 2016

I worked with Dan McNamee. I found him honest, knowledgeable, easy to work with.He listened to me, was timely, very helpful.Bright, articulate, excellent sales person.

Robert Horse Lover

30 de abr. de 2016

The buying process was easy. I have not received my new car yet,but am looking forward to it

Bruce Polowitzer

29 de abr. de 2016

Very impressed with the entire dealership! Thank you very much Tony Gashania in sales, Bob Messmore in financing and Nick Rowell in service for making me feel right at home especially being new to the state. You guys earned a loyal customer as long as I live in this state.

Happy Driver of New Wheels

26 de abr. de 2016

My wife and I arrived at the dealership with the intention of looking at used cars because we were in the market to replace ours, which was 16 yrs old. Our saleman greeted us in a very friendly and non-pushy manner. He asked what our budget was and then proceeded to tell us that he had the exact car we were interested in (within our budget), but that it was a brand new 2016. We took it for a test drive and loved it! It was the color and model we wanted and had loads of extra features included that we never thought we'd get in a used model. We drove away within a couple of hours with a brand new car! We are very happy drivers!! Thanks Autonation Ford Littleton for your excellent service!!

Paul G

15 de abr. de 2016

Smooth and easy process. The service and willingness of our sales person was amazing

Darrell

11 de abr. de 2016

I have purchased many trucks from this dealership and it has always been a pleasant experience from the sales team to the finance department.

Randy LP

9 de abr. de 2016

I had notified the sales manager of my needs by phone. In three to four days I was down test driving exactly what I was looking for. the purchase process was about an hour and I on the road. Great People, Great dealership.Randy L P

Alex Babcock

29 de mar. de 2016

I recently purchased my first car, a 2002 Ford Thunderbird, and have been in love with it ever since. The entire purchasing experience was very fast and friendly and I would definitely recommend viewing and/or purchasing your vehicle here.

Russ

26 de mar. de 2016

Great experience buying my used Camaro. They were upfront about everything and I believe I got a great deal. This is the only place I feel comfortable buying from. I wouldn't go anywhere else. All the employees there are great and do an excellent job.

Roberto salazar

21 de mar. de 2016

Purchasing my first car through autonation ford was a great experience ... Tony was a great help in my buying experience very attentive to the customer

Steel D- FOCUS

12 de mar. de 2016

Great working with Bob Messmore. Able to find me the right veh and the price was just right. My SECOND time there and Very Pleased. I Recommend them!!

Jay T

4 de mar. de 2016

Over the past two years I have purchased 6 vehicles from this dealership. I sent my parents in and they have purchased 3 as well as a friend of mine who also bought 2 vehicles. Zack Jackson has been the greatest sales person I have ever worked with. His attention to detail along with his ability to get deals done. He has made the process of buying vehicles fun. If your looking for an honest salesman he's your guy. Along with the awesome sales managers and finance department this is by far the best dealership out there!

MrBrad

22 de feb. de 2016

I wanted value without the bs and back and forth. Just a straight up transaction with no surprises. Bob went out of his way to make this experience as perfect as possible. He even picked us up from the airport! I'll have no problems flying across the country to buy another vehicle from HIM. Thanks Bob!

julich604

20 de feb. de 2016

Recently took my very old Ford Escape in to check for a leak. Went into shock on what the techies found needed to be done to make the car safe again. I asked if a salesperson would be able to put my situation into perspective (fix old car or buy a new one). Bob Messmore drove up to meet me and we talked for hours about every little thing. Bob put me at ease with his excellent customer service attitude and I am now the proud owner of a 2016 Ford Escape SE 4wd.

Kenarrington

18 de feb. de 2016

Simply put...there is no better place to buy a Ford and no better sales guy than Lawrence Maxwell. He goes by Max, call and ask for him directly, seriously the best & most knowledgeable sales guy I've had the luck to work with. This is my 5th or 6th vehicle from Max and without question he'll get every bit of mine and my friends future business

Jarhead

13 de feb. de 2016

My wife and I walked into Autonation Ford in Littleton today and have never had such a terrible experience! We explained to Zack that we were not able to buy today because we were refinancing and will close in a week, then we will be purchasing a new explorer. We wanted to drive and get a feel for which model of the explorer that we would choose, and make a choice today so we wouldn't have to go through all of the red tape when we purchase in a week. Zack gave us an extremely arrogant attitude and told us that this is retail and that he doesn't make money unless we buy today, he wouldn't look at me, just my wife! He said he has a family to feed. I guess his family only needs to eat this week, not next week? I explained to him that how we are treated today will determine where we buy the explorer and who we buy it from! He was the epidemy of an old school slimy used car salesman. We will take our business elsewhere! We will NEVER return to that dealership again and I wanted everyone possible to know the type of treatment we received at Autonation Ford Littleton! This does not mean that all auto sale people are slimy, however first impression means everything! Never again!

Renee

11 de feb. de 2016

Dan Gilmire at autonation ford Littleton is by far the best. He was honest, friendly and extremely helpful. He made us feel comfortable and Relaxed and not pressured at all. I would tell everyone I know if the are looking for a car, to go see him , he will get you exactly what you need

tom

10 de feb. de 2016

Very relaxed atmosphere and it's all due to the wonderful (Bob Messmore) salesman I worked with. Highly recommended. He made the process very comfortable.

Realtor

9 de feb. de 2016

I did not ever think that I would lease a Ford. I have always leased Toyotas or Hondas. I really like my Ford Edge. Classy, roomy interior and a smooth ride.

Nic_Steph_Thomas15

7 de feb. de 2016

Bob was so incredible in helping me get into my Ford Fusion that my fiance fell in love with my car and was convinced by the way I spoke of Bob that she needed (wanted) a new car too. 5 days later, Bob helped my fiance into her first SUV and she is in love with her new Ford Escape. Bob treated us like were family and we get the same amount of love every-time we go in. AutoNation Ford is almost like our third home, and Bob's genuineness and generosity made me a fan of AutoNation and his.

Jschutt27

5 de feb. de 2016

I have purchased a few new cars in the last 10 years but this was the best experience I have ever had. The dealership was great and the sales person did everything they could to get us a great deal and keep us satisfied. I will definitely be coming back the next time I am looking for a new car.

Latrice15

5 de feb. de 2016

Bob helped me to get into a new Ford Fusion. He worked with me to get exactly what I wanted. The whole experience was wounderful I love the atmosphere in the dealership. They didn't pressure me into any that I didn't want. They all took the time to get to know me and know what vehicle would fit my life. I would definitely go back to them for another vehicle.

Jachutt27

5 de feb. de 2016

I have purchased a few new cars in the last 10 years but this was the best experience I have ever had. The dealership was great and the sales person did everything they could to get us a great deal and keep us satisfied. I will definitely be coming back the next time I am looking for a new car.

Jbot

5 de feb. de 2016

Bob Messmore at AutoNation was simply fantastic!!! He was VERY knowledgeable and relatable on all levels. Bob made the experience of walking into a dealership friendly and straight forward right off the bat. He got me and my wife into 2 vehicles on the very same day, and made it all very easy. I can't express enough how much I would recommend Bob for any dealings! Thanks Bob for your expertise and friendliness and we look forward to seeing you again.

Tom R

1 de feb. de 2016

Excellent Job. My salesman Bob Messmore was the best!!!!

WM

25 de ene. de 2016

This was a very positive experience. Scott Rutman was the sales person whom I worked with. He was very knowledgeable and forthright in the transaction.

Colleen Carda

23 de ene. de 2016

Best car buying experience ever!! Ed Rizza was awesome and so was Sana Frakes who did the paperwork! Would highly recommend them!!

Awrsofnm

22 de ene. de 2016

Was dealing with Kevin in Internet sales and Sana in finance and drove to Denver from Albuquerque to pick up a 2014 Raptor. Everyone was awesome and got me out quickly.

Brooklynn polk

11 de ene. de 2016

Everything went smoothly. I Didn't spend that much time signing papers and they provided me with everything I needed. I recommend anyone to go there, the staff is awesome especially Bob M.

Keith Arthur

10 de ene. de 2016

It was a pleasure dealing with AutoNation Ford - Littleton. Not so much with the Ford Motor Company.

dnevins82

3 de ene. de 2016

Go see Bob Messmore. Down to earth guy who is there to find you a great car/truck without the pressure. Having the personality and knowledge is what makes a great sales experience and I enjoyed buying my truck from Bob and getting to know him. Need more guys like this in the business!!! Thanks Bob

OzSkiers

29 de dic. de 2015

We were shopping for a an older model 4 x 4 used car and received very efficient and professional service from Dan Cutter at AutoNation Ford in Littleton, CO. After promptly replying to our internet enqiury, he was well prepared for our meeting at the dealership and showed us cars that met our requirements and suited our budget. Once we had chosen a vehicle, the purchase process was smooth and all the issues on the service check had been addressed when we took delivery of the car. As buyers unfamiliar with the local market, we really appreciated the low key approach and sound advice provided by Dan and other AutoNation Associates.

Dshumpert

28 de dic. de 2015

Bob Messmore Was very knowledgable and patient. He made our experience pleasant and fun. When we left the dealership we felt well informed and completely satisfied with our choice. In fact we liked Bob so much that we went back a shortly thereafter and bought another car. Even though the following questions said that I could choose from 1-10 fie my ranking, but it only went as high as 5. I rated Everyine a 5 but would have given them 10s if u Could have.

Very DISAPPOINTED Customer

23 de dic. de 2015

This place is a joke. I bought a used car from here in September. After getting my car detailed to take it home, the dealership lost my main key to the car. We went back to get a new key and they tried to send us home with a key that all the buttons did not work. Not only that it took 3 additional months for them to make it right. I finally got a key that works. I called the sales manager and also the general manager. I never received any follow up or calls back from the general manager. I would advise against this place. The sales manager Mark Perez was rude and did not care that he got us a key that did not work. Also when the key guy came to fix the broken key he stated that he told the sales man that the key didn't work and claims that Mark said it was okay and that the customer did not care. I'm not sure why I would not care if the replacement key did not work all the way. I bet the key that was lost all the buttons worked on that key. Anyways, this was my first car that I ever bought and this experience was the worst. I will never ever buy a car from this place or recommend to any of my family or friends.

aphoumevong

23 de dic. de 2015

This place is a joke. I bought a used car from here in September. After getting my car detailed to take it home, the dealership lost my main key to the car. We went back to get a new key and they tried to send us home with a key that all the buttons did not work. Not only that it took 3 additional months for them to make it right. I finally got a key that works. I called the sales manager and also the general manager. I never received any follow up or calls back from the general manager. I would advise against this place. The sales manager Mark Perez was rude and did not care that he got us a key that did not work. Also when the key guy came to fix the broken key he stated that he told the sales man that the key didn't work and claims that Mark said it was okay and that the customer did not care. I'm not sure why I would not care if the replacement key did not work all the way. I bet the key that was lost all the buttons worked on that key. Anyways, this was my first car that I ever bought and this experience was the worst. I will never ever buy a car from this place or recommend to any of my family or friends.

JessD

21 de dic. de 2015

The entire process was ery fast and painless. Thanks to Bob I was able to drive out with my new car within a few hours.

Karina11

14 de dic. de 2015

Bob was great at taking the hassle out of buying a car. We went in with very specific must-haves, Bob didn't have it on site, but he found one and brought it in the next day. It had everything we needed and then some and in our price point!

Otis

14 de dic. de 2015

Tom Rettler managed a simple and straightforward buying process. He was responsive to my needs and showed great flexibility in scheduling upgrades to get me the truck I wanted.

Francis Berns

10 de dic. de 2015

I have been looking at a Ford Fusion for the past three years since I first viewed them at the Denver Auto Show. Since then I have been checking out all the information that I was able to get my hands on. I finally put one together with all the features I liked and went to Auto Nation and sat down with Abraham and ordered a new car which would be to my liking. When it arrived I was more than happy, especially with the color, Bronze Fire. Since I brought the new car home I have read sections of the manual several times and I allmost have most everything figured out. My final analysis is: I LOVE THIS CAR.

Miranda

5 de dic. de 2015

For my first car purchase, it was and exciting experience.

Bill

4 de dic. de 2015

We purchased a 2016 Fusion. We very much appreciated the quick and efficient service. Very much enjoying the drive of the Fusion - it is a great car.

Keith Sayers

2 de dic. de 2015

Justin was very helpful and pleasant to work with.

veera

2 de dic. de 2015

Scott and Kyle were the sales people whom i have interacted for my honda civic car and the process went in super smooth. I really appreciate the guys the approach in closing the deal. There would be a post purchase support also from this dealer ship in terms of operations of the car, documentation and any other help related to the purchase. Thanks for the help!

Sue

28 de nov. de 2015

Scott won me over with his direct, but mellow affect. I hate pressure sales, so it was a relief for someone to just be straightforward and readily available to answer my questions rather than try to push my thinking in any certain direction. Scott went above and beyond to make the whole process easier on me. Sana was also very helpful through a stressful financial process that included a frustrating banking mistake. My first impression of the dealership was that it was "typical" to most-aggressive sales people meeting you on your step out of your car, pretending to meet your needs while convincing you to meet theirs-however, my experience with Scott made me glad I went back. My car seems awesome so far, and I felt like I got a good deal.

Mark Hinterreiter

27 de nov. de 2015

Dan Cutter was great to work with and I will send any buyers his way.

Eustace Oakley

26 de nov. de 2015

They were amazing ask for Paul and Jan they helped me with my first car buying experience made it easy and fun thank you guys so much

Muhammad Arif

23 de nov. de 2015

It was really a good experience having my car service at Autonation. The quality of service is good and staff is cooperative too.

Mark HInterreiter

21 de nov. de 2015

Dan Cutter was great to work with!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Terry and DeQuita Shumpert

20 de nov. de 2015

Our salesman Bob was fantastic! Very knowledgable and attentive.

PJWeinberg

17 de nov. de 2015

If you are looking to purchase a car from AutoNation Ford in Littleton then I strongly suggest that you contact Yemane Abraham. He was fantastic. The price point on the 2014 Ford Focus was great so there was little negotiation necessary and Abraham was willing to discuss all options and prices. There was no pressure and his flexibility was great.

Mthomas

15 de nov. de 2015

Bob is an awesome car expert to work with! He helps you find the perfect vehicle and a price point you want! My husband and I bought 2 cars at oncertain because we received such great service and prices! Thank you Bob and Ford!!!

mabre321

11 de nov. de 2015

First time buying new. Paul and Jan were fantastic to work with. They answered all of my questions and were very helpful throughout the entire process. Will recommend all my friends and family go to auto nation.

RosarioV&N

4 de nov. de 2015

I normally deal with CarMax, because I don't not like dealerships. Bob and Paul turned that around. Very please with the customer service and would recommend this dealership to anyone. Very proud to have bought my vehicle from them. I appreciate them, they really went over and beyond to make us feel comfortable.

Brent

25 de oct. de 2015

I bought over the last few years 2 Ford Explorers from Bob Messmore at Autonation. I really enjoyed his no nonsense approach and getting to my desired deal. I do most of the research for my vehicle and pretty much know exactly what I want and have researched enough to know my best deal. Each time, Bob was able to just make the deal happen without any haggling other than him presenting the deal to his GM Paul. If you know what you want or don't and want a straight up salesman Bob is the guy to see at Autonation. I don't recommend all deals to go the way mine did, but I bought my car over the phone on a Saturday evening at 8:30 and Bob had it ready and the deal done for Monday AM. I always give Bob a shout when I'm in the market and so far Bob and his GM Paul keep winning my service!

2sweet2015fords

24 de oct. de 2015

I have had many car buying experiences. I will never visit another dealer since I have now bought two cars from Autonation. There selection is everything you could possibly want. Let's just say if they don't have it you don't need it. The staff is prompt courteous and easy to work with. I would recommend anyone to go there. It is well worth your time.

raddrzr

24 de oct. de 2015

I have had many car buying experiences. I will never visit another dealer since I have now bought two cars from Autonation. There selection is everything you could possibly want. Let's just say if they don't have it you don't need it. The staff is prompt courteous and easy to work with. I would recommend anyone to go there. It is well worth your time.

C miller

23 de oct. de 2015

I bought a used 2015 Ford F350, I searched for weeks to find the best possible deal my search ended at Auto Nation Ford where I met Bob Messmore. Once I met Bob he showed me my vehicle he was not pushy in trying to get me to buy. I have bought 20-30 trucks over the last decade and would say Bob was one of the best sales representatives I have worked with. I would highly recommend buying from Bob in the future.

abrickdad

23 de oct. de 2015

Bob Messmore assisted me in purchasing a 2016 Explorer and was fantastic. He listened to my needs and helped me get exactly what I wanted. I would tell anyone to purchase from AutoNation and Bob, you will not be disappointed.

Talad95

8 de oct. de 2015

I have traded in a lot of vehicles my entire life just like everyone else, but this is the firs time I have encountered the issue I had with AutoNation Ford Littleton CO in regards to paying off my trade.The issue was that approximately 3 weeks after I took possession of the new car, I received a bill in regards to the vehicle I traded in letting me know I still had a balance, the balance was very minimal $31.00, so I said to call AutoNation Ford Littleton CO. Long story short, I called the finance manager (Joe Staub) at AutoNation Littleton CO and his excuse was that the trade paid off when forwarded to him was good only for 4 days, so he put the blame on his sales rep (Bob Messmore) and I for not giving him more time.I called the financing company and they told me that when they offer a paid off it is normaly good for 14 days or more, and that they normally work things out with dealers if they need more time. That the finance manager (Joe Staub) was clearly not giving me the right information. So I called Joe again and he just continued blaming Bob and I for not giving him enough time.I wanted to put this issue to rest so I paid the bill that after a month of going back and forth with the dealer ended up being $32.67, not a lot but I didn't see how this was my responsibility.I guess this was my first and last visit to Autonation Littleton CO. Furthermore, I will make sure I speak about this every time I have the opportunity with family and friends. To be fair the sales rep Bob Messmore was excellent , it was the finance manager that screwed it up, didn't own up to it and put the blame on me and his sales rep. Very childish and not a good approach long term.

Lisa Johnson

6 de oct. de 2015

Everyone at AutoNation Ford in Littleton was so helpful and accommodating. We were just checking out the options of leasing a Ford and were not planning on making a decision the day we came in. However we saw the vehicle we wanted and the staff made it so easy to make that decision we leased it on the spot. And we are so happy we did. We love our new Ford Escape Titanium in Ruby Red!

Ford Fan

4 de oct. de 2015

My visit to AutoNation was very positive. Kyle was very pleasant and knowledgable. He was very patient in answering all my questions. I really enjoyed working with Sana in the financing department.

Tro2212

19 de sep. de 2015

We came in just shopping around for leasing options on a 2015 Edge. Tony greeted us, Max explained all the features and guided us in the process, and Paul helped us choose the best leasing option for our budget. All 3 get 5 stars!

netty72123

18 de sep. de 2015

CATA & TOMA DID SUCH A GREAT JOB!!! They were respectful, understanding, and overall amazing!!! Cata made sure that we understood each process along the way and was extremely patient. We leased our Truck for 3 years and in 3 years we will be sure to go back and do service with Cata once more!!!

Jackie Alhamra

14 de sep. de 2015

This is the second Ford we've bought from Autonation. We bough a 2013 Frosted Glass Ford Escape and Robert and all the staff at Autonation are very professional, friendly and accommodating. For this reason, we will continue to keep coming back to Autonation and is the reason why we recently purchased a 2015 Ford Focus from Robert and the "gang" at Autonation. Great job guys!! You are the reason we drive up from Colorado Springs to buy at your dealership in Littleton.

Susie Frakes

12 de sep. de 2015

Kevin Laurie made purchasing a new car an easy experience. He was very helpful and finding just the right car for me and keeping in touch with me during the delivery period since the car was on a railroad car on its way to the dealership. Also Toma Neagu, in Finance, was very helpful in getting all the paper work completed for my purchase.

Escape

10 de sep. de 2015

Our salesman, Bob Messmore was fantastic as was the finance guy, Toma. Wonderful experience,I bought Fiesta from Toma in 2012 and returned to upgrade to an Escape.

Michael J DuBrava

9 de sep. de 2015

Good time that started with the test drive and ended with the perches of a new f-150 l have buying from you for many years and love it can't wait to do it again

Todd

2 de sep. de 2015

Excellent buying process through Scott R. Took a bit more time than it should but not unreasonable, Great selection of vehicles at the dealership.

Ford Girl

29 de ago. de 2015

2005 Ford Excursion Limited. The sales person I worked with was very helpful. The dealer ship was in Colorado and I live in Minnesota. Communication was good which was a must when you are dealing long distance. I had the truck inspected by a third party since I was not able to look at the vehicle myself. A few minor things were discovered but nothing I couldn't live with. In hind sight I wish I would have had those issued fixed by the dealer before the truck was shipped to me. I have a feeling they may end up being more complicated to fix than I had anticipated which will cost who knows how much $. I was also surprised when I received the truck that it still had pet hair in it from the previous owner. The truck obviously had not been detailed before shipping. That as very disappointing.

Airbus801

29 de ago. de 2015

Honesty, Integrity, and Great Customer Service. Don't have to fight over a good price. It's nice when you walk into the dealership and they know you by name

fordfamily

27 de ago. de 2015

Here we go... So my daughter ended up with a totaled vehicle after she almost had her 2012 Fiesta paid off. Fortunately she is ok and we keep telling her "the car did its job by protecting you". Needless to say she was beyond upset with the situation and with the length of time it took the collision center and insurance companies to settle up with her. She did figure out eventually that her old car was being totaled and that she would need to start the arduous process of looking for another vehicle. Already being upset with the situation she found a previously enjoyed Ford Fiesta at AutoNation Ford that she wanted to go look at. She first called to verify the vehicle was there and to schedule a time to further inspect the vehicle. Antonio (Tony) Gashani answered her call and continued working with her/us for the entire process. Not only was Tony genuinely sympathetic to the situation but he was very determined to get my daughter into something both financially feasible and fun for her to own. She ended up picking another Ford Fiesta (because she enjoyed the previous one so much) but not the previously enjoyed model that she originally went to look at. Instead Tony was able to get her into a 2014 brand new Fiesta at a phenomenal discount that made it even more practical to own that her last car! But wait there's more... So now that she has the vehicle all picked out the finance director Nate Wallace and Tony were able to hang onto the new car for 2 weeks while my daughter was waiting for the insurance company to settle with her financially. So not only did they provide amazing customer service throughout the entire experience, they went above and beyond by getting her such an amazing deal and holding the vehicle for that long. Incredible...I am not an old man but I have been around to have purchased several vehicles from several different types of dealers and individuals. NEVER have I had such an incredible overall experience purchasing a vehicle.Tony: Thank you so much for all of your assistance. Not only were you knowledgeable but you also handled the situation beautifully. Because of you my daughter went from a horrible situation to a very positive situation where she is excited to have a newer, more affordable vehicle. I will always recommend you to anyone I know that is in need of a vehicle.Nate: Thank you so much for all of your assistance. You are the only person I have ever met in a finance position that has a sense of humor. What a difference that makes when the difficult decisions need to be made. I have to say I LOVE your can of unicorn meat on your desk, what a great conversation item. Because of you my daughter now has wonderful vehicle that she can afford moving forward with her life and I have peace of mind knowing that you got her an excellent extended warranty program to keep her investment functional heaven forbid anything ever goes wrong.Long story summary: Because of the incredible overall experience with the dealership and its staff we are now lifelong customers and I highly recommend them to anyone seeking not only a vehicle but a relaxing, refreshing experience. Keep it going!

Rachel24

22 de ago. de 2015

Bob was an extremely knowledgeable salesman. I had spent weeks looking at used car dealerships and decided to stop by Autonation Ford to see what used cars they had. I ended up walking out the door with a brand new car because of Bob. He was very patient and took the time to get to know me and to see what I wanted. After discussing numerous options with Bob, he was able to help me walk out the door with my dream car. If you go to Autonation Ford make sure to ask for Bob!

Linz10300208

21 de ago. de 2015

Recently bought a used 2008 Lincoln MKX. As anyone with kids know, taking them to buy a car is not an ideal situation but we came in tow with our almost 3 year old and 6 month. Bob was awesome! Helped us so much not just with cars but keeping are antsy toddler busy. Printed him iron man pictures to color and even let him sit on one of the motorcycles- translation is best day ever if you're 3! Besides that, he helped us find the right car for us and helped me keep my eager husband in price control. When we took the car home we realized the AC was not working and called the dealership. We were met with absolutely the best care- they fixed the issue, gave me a loaner car for the interim, and a mechanic even held my baby for me while I transferred car seats which he would have done but had no idea how. Bottom line is we would definitely come back to them for our next car.

Shelly and Dina

19 de ago. de 2015

We have organized purchases online and email and really like Kevin Laurie. He has helped us buy our 3rd vehicle now and pays attention to our needs. Awesome place.

chris_LincolnMKX

18 de ago. de 2015

We had a great experience working with Bob and the team at Autonation Ford. We appreciate all the extra effort and time put in by their sales staff and the used car recon team to make sure our car buying experience was as enjoyable and smooth as possible. The Lincoln MKX was delivered very clean (full of gas) and running great. A very small issue with the AC was handled quickly and courteously by their team.We would not hesitate to recommend our friends to this dealership and will likely look for our next car there as well.

Keeponpedaling

17 de ago. de 2015

I showed up to buy a 2014 F150. I had a time crunch when I first met with him. He got me out to road test the V8 and the Ecoboost engines in 2 trucks and I wasn't late for my date with my wife. Ultimately I bought a Ford Focus ( I know a huge switch!) on a follow up visit. Again I had to get it done during my lunch break. Bob was like a man in motion from the minute I called him to tell him I was on my way. The whole interaction was fast, comfortable and honest. He worked me a deal I'm really happy with. Go see Bob for a solid experience.

Monica I.

14 de ago. de 2015

I swore I would never buy a new car and yet here I am driving a 2015 Ford Focus!! I've been a fan of Ford since I bought my first Focus in 2002, it was a 2000 ZTS and I LOVED it so much that I knew I had to have another one when the time came. I was referred by a friend to go see Yemane Abraham at AutoNation. I was not disappointed! He is nothing but patient, informative, friendly, knowledgeable and made sure he knew what I was looking for, and what was actually realistic for me and my budget. Absolutely NO PRESSURE to buy anything! After running all the numbers, and he ran them every which way he possibly could, buying vs. leasing, new vs. used.....it just made sense to buy new. I am so appreciative that he showed me several different payment options and allowed me to take the time to review and decide which direction I felt was best for me. I test drove several vehicles to see if I liked the new changes Ford has made on their products. They have made some serious strides in 15 years! I am so pleased with my entire experience and highly recommend you visit this store, and ask for Yemane!! I love my new Focus, thank you!!!!!~Monica I.

k.johnson646

14 de ago. de 2015

Littleton Ford was the first dealership that I visited...not really knowing what I wanted to buy. I was trading in my Raptor (sad!!!) for something more practical and a lower payment. My wife wanted to trade in her Armada so that we could save on gas and payment. The problem was that the Armada was severely underwater, so our situation was difficult. Andrew introduced himself to me and allowed me to take many cars home to show my wife. I bought a Taurus SHO on Thursday and on Friday, Paul (Andrew's sales manager) let my wife drive a new Explorer home for the weekend. By Saturday, however, my conscience was getting to me and I was doubting my decision about the Taurus (great car but not practical). I tried more cars on Saturday and Monday and deceided to exchange the Taurus under the 3 day return policy (not a problem). Andrew and Paul wanted to make sure that we had the cars that fit us best; however, with the Armada so upside down, Paul really had to work the numbers and find the cars that we wanted but also could absorb the deficit. The dilligent work of Andrew, Paul, and the General Manager allowed us to get a 2015 Ford F150 and 2015 Explorer...I forget to mention that our credit was not very good due to a recent short sale of a house. THEY GOT US 0% for 72 months!!!...Amazing!!! When it came time for financing, Toma was very polite and had a good sense of humor. The General Manager, Robert McMann, personally made sure that we were satisfied. He is a good man, and I can tell that he treats his employees with respect. I highly recommend these guys. They have integrity and honor and that is most important when dealing with this type of transaction.

k.johnson646

14 de ago. de 2015

Littleton Ford was the first dealership that I visited...not really knowing what I wanted to buy. I was trading in my Raptor (sad!!!) for something more practical and a lower payment. My wife wanted to trade in her Armada so that we could save on gas and payment. The problem was that the Armada was severely underwater, so our situation was difficult. Andrew introduced himself to me and allowed me to take many cars home to show my wife. I bought a Taurus SHO on Thursday and on Friday, Paul (Andrew's sales manager) let my wife drive a new Explorer home for the weekend. By Saturday, however, my conscience was getting to me and I was doubting my decision about the Taurus (great car but not practical). I tried more cars on Saturday and Monday and deceided to exchange the Taurus under the 3 day return policy (not a problem). Andrew and Paul wanted to make sure that we had the cars that fit us best; however, with the Armada so upside down, Paul really had to work the numbers and find the cars that we wanted but also could absorb the deficit. The dilligent work of Andrew, Paul, and the General Manager allowed us to get a 2015 Ford F150 and 2015 Explorer...I forget to mention that our credit was not very good due to a recent short sale of a house. THEY GOT US 0% for 72 months!!!...Amazing!!! When it came time for financing, Toma was very polite and had a good sense of humor. The General Manager, Robert McMann, personally made sure that we were satisfied. He is a good man, and I can tell that he treats his employees with respect. I highly recommend these guys. They have integrity and honor and that is most important when dealing with this type of transaction.

djdowling3

7 de ago. de 2015

Straight forward with all interactions. Left us alone to drive and really decide on the car. No pressure but always helpful. I have been refering peolple to AutNation/Ford. Only drawback is I need More business cards to hand out! Thanks Paul!

djdowling3

7 de ago. de 2015

Straight forward with all interactions. Left us alone to drive and really decide on the car. No pressure but always helpful. I have been refering peolple to AutNation/Ford. Only drawback is I need More business cards to hand out!

Starvin_martian

4 de ago. de 2015

Andrew Rampersad was a helpful fun young man to talk to. He really got me into the truck I wanted ! Thumbs up and you should all visit him and this dealership

jenthehappycustomer

3 de ago. de 2015

After spending days at used car dealerships, my husband and I were ready to throw in the towel. Then we stopped at Autonation and met Bob Messmore. He helped ease our frustration by being patient and listening to our needs. We ended up with the perfect vehicle for our son! Bob took care of all the details, followed up with us after the sale, and made us feel like we were his #1 customer. Thanks for making it a fun and easy experience Bob! YOU ROCK!!!

stone_cold777

2 de ago. de 2015

Started with a call to the dealer to inquire about a lease special that was advertised. Spoke with Sal who told me that the vehicle had already been sold. However, he asked us to come in since he had other good deals available. When we arrived, Sal was very busy with other customers. Instead of making us wait, he got Roman to help us immediately. We only had to wait about 2 minutes. He had a new Escape ready for us to test drive and started the paperwork on the trade while we were on the drive. We were able to come to a deal quickly with the help of the sales manager (Chris) who went over and above to make us happy. While we were waiting for the paperwork to get processed and to get to financing, Roman had the new Escape filled with gas and completely washed and detailed. Since it was a very busy day, we did have to wait for about an hour to get to financing, but they did have fresh cappuccinos and TV for us while we waited. Once we got to financing, the process was smooth and efficient. The finance manager (Sana) was pleasant and thorough with the whole process. We are very satisfied with our experience and will use them again for any future needs.

GuyWithANewUsedEscape

2 de ago. de 2015

I walked into this Autonation with a chip on my shoulder after having visited too many used car dealerships. After talking with Andrew & Paul, I felt confident that my needs would be taken care of. I very clearly explained exactly what it was I needed, and made it clear I was not willing to compromise. There's no way I made their job easy, but they impressed me with their patience and expertise. I've never had a more pleasant experience with a dealer.

Cvhank

31 de jul. de 2015

Simply put, Bob Messmore gave my wife and I the best sales experience. He's a straight shooter and he's patient. In other words, he cares about the customer more than the sale. Coming back for sure.

TorboStang

14 de jul. de 2015

This is the second new 2015 Ford we have bought from Paul, Mustang and an Explorer Sport. Responsive, knowledgeable, friendly, and fun to work with. Thanks!

New Fusion Owner

13 de jul. de 2015

Had a great experience buying a new 2015 Ford Fusion from Bob at AutonNation Ford Littleton. Bob in conjunction with Paul and Sana, made this the best and easiest new car purchase I have had.

Tlo

12 de jul. de 2015

Bob showed us all the features in the car. Took all the time we needed. The finance part to lots of time but it was a good experience.

FusionOwner

10 de jul. de 2015

I have never bought a car on the 4th of July before, but Bob, Paul and Sana made this a great experience. Making contact with Bob through the TrueCar Employee Auto Buying program also helped make this a painless process. Bob was very helpful and took the time to demonstrate many of the Technology and Luxury package features as these were all new to us and he continues to be available for questions/clarification as we get used to all these new features. Thanks Bob!

Lyssa75

9 de jul. de 2015

After I received my Kelly Blue Book value on my car I contacted by Paul Pfeifer. Paul really took the time and truly listened to what kind of vehicle I was looking for in the model, color and price.Paul was upfront, honest, and stood by his word. I am very appreciative of this since I am a single mom of two.

Kirby

8 de jul. de 2015

The salesman Cata was great. He worked with the finance manager to get us the best deal possible.

Dkrohnfe

8 de jul. de 2015

Bob Messmore is a wonderful gentlemen to work with as I've purchased 6 vehicles from Autonation Ford Littleton with his support. He is a terrific asset and advocate for Ford and I will continue to buy from Autonation for future vehicle considerations as well as refer family and friends to him due to his honest and truthworthy character; which he's shown over the last several years of me doing business with them.?

Davidtal1995

4 de jul. de 2015

Immensely satisfactory experience. I want to commend everyone at the dealership, they were all nice. But I want to especially mention my sales guy, Bob Messmore. My case was a hard one to work with, but Bob, you were very patient and more importantly you kept the calm all the time, so looking back at my purchase experience, I appreciate that very much. I'm definitely coming back my next time and will tell my friends about you guys.

dsheli

2 de jul. de 2015

Having just moved to Denver from New Orleans I had a very unique situation with my trade being in LA. Paul and the entire crew over at Autonation did a great job working with my situation both before and after the vehicle purchase. They are very upfront with pricing, there first price will be there best price. Will definitely buy my next Ford form Autonation Ford in Littleton if I am still in Denver. While shopping for vehicle went to a few other dealers, Paul was able to put me in a car I was happy with and at the right price.

Erin

1 de jul. de 2015

I have purchased several cars and it has always been a painful experience. This was not the case with AutoNation Littleton. The staff was friendly and they answered my questions directly rather than "beating around the bush". I was given straightforward pricing and every question I had was answered honestly and thoroughly. There have been times in the past where I have become annoyed with my car buying experience and would leave the dealership angry and without a car. Car buying should be a happy event and not one that leaves you mad. Thankfully, I found AutoNation along with Paul and Bob. They were an awesome team and I left with a smile on my face and more importantly, a new car! Thanks guys!

trmattern

30 de jun. de 2015

This has to be the best car purchase I've ever done. Paul Pfeifer my salesman gave me an honest price on the car I wanted even though I needed to order it. Paul is a great guy and wants to help his customers. He kept me up to date on the order of my car. I highly recommend you ask for Paul if you ever find yourself at Autonation Ford

Cjirkovsky

29 de jun. de 2015

Bob was great, very informative about the car me n my wife were interested in. Very calming affect, especially since it was mine and my wife's first new car purchase ever.

NickG

28 de jun. de 2015

Found the vehicle I was looking for through Truecar.com. I was contacted by Bob Messmore within about 15 minutes of showing that I was interested in looking at the vehicle. I was very surprised at how timely their response was. I set up an appointment to check it out and Bob was ready with the vehicle close by, and was quick to tell me how fun the car was to drive. We test drove the vehicle and I was sold. I talked to Bob about what I needed my monthly payments to be and he was very helpful in accommodating my needs. Overall I did not feel pressured or rushed and the whole experience was great, and I feel that Bob was very professional and courteous.

ChristiMarie30

27 de jun. de 2015

This dealership is truly amazing. I have came back 3 times and have purchased vehicles. Everyone that works here is truly an amazing person. They all make their customers first and excel to do what it takes to make sure you get the best deal!! I want to recognize Bob Mesmore . He's in the sales department and he has sold all 3 vehicles to me. He has gone above and beyond to insure I walk out that door with a smile on my face. I would also like to recognize Joe Staub he works in finance he is truly amazing as well he's so funny and outgoing and he makes your experience so smooth and enjoyable! This dealership by far is the best I have ever been to. I will always be a customer to auto nation ford in Littleton!!

Kyle323

26 de jun. de 2015

I purchased a new 2015 Ford F-150 lariat from them and I was very surprised by the quality of service I recieved (in a good way). Justin McAdow was probably the best salesman I have dealt with in buying a car. He was very professional and easy to get along with, not pushy like most salesmen and was very straightforward with me. I would recommend using him if you are going to be purchasing a car in the near future.

Miss_Linda

22 de jun. de 2015

I really appreciated the time and care the salespeople took when we were shopping. They were helpful and patient. Bob helped us to get a really good deal on the car we needed for our trip. Everyone was helpful with my parents since they were wanting specific things in a car and he helped us narrow things down. Their issue with being a little less mobile than some was handled tactfully,

Chewie

14 de jun. de 2015

Paul Pfeiffer was a great sales person. He listened to what I wanted and treated me with respect. He got me the deal I wanted. This dealership is not like most where they tell you one thing to get you in the door and come back with something completely different. We agreed on a deal and that is what was on paper at the end. I recommend you do your research with other dealerships and then go to AutoNation Ford Littleton and you'll see the difference for yourself.

darnest

11 de jun. de 2015

Bob let us take our time, find the right car for us, and helped us get a New explorer. It was a pleasure working with him. Bob was always trying to get us what we wanted, but he was not pushy and always was able to get us a test drive or work with oure very busy schedule. It was one of the reasons we came back to him in the end.

Dave S. Highlands Ranch

10 de jun. de 2015

Bob Messmore is the salesperson to request and is one of the highest quality Salespeople I've dealt with over my past 25 years of buying vehicles. Not pushy, he's knowledgable and caring. Open to working with us on scheduling regardless of his personal plans and gave me space. I don't like the buying process invlolved in new car purchases but Bob has helped change my view.

seanstephans

9 de jun. de 2015

Paul Pfeifer was tremendously helpful from the first phone call. I used TrueCar.com and he contacted me within minutes providing me with a vehicle that fit our specifications and an offer that was too good to pass up. We test drove the vehicle and he answered our many questions with courtesy and professionalism. The financing department (Sana) was equally friendly and made us feel comfortable as we discussed our options. I would be remiss if I did not mention Dan McNamee and his help throughout the purchase too. Both he and Paul made us feel welcome and they supported us as we chose which vehicle was best for our needs and budget. I have purchased several cars through the AutoNation family and I wholeheartedly recommend them to any and all of my friends!Sean

Lancaster Rim

8 de jun. de 2015

Overall work was completed as discussed. 5,000 mile service and also a recall on my new 2015 F-150. The one item that would have been very nice since this was my first service was a quick wash. At lease on the inside the way Grease Monkey's does. This will set you apart from your competition.

Todd and Karen Rodeheaver

5 de jun. de 2015

My wife and I have bought many cars through the years. We have walked out of many dealerships too. We have even walked away from deals after the dealer tried to change the deal.This was the best car buying experience we have ever had. This was a car for my wife, and she was doing one last day of shopping. She was comparing between a couple different dealers and models.Her sales person, Roman Romero was the best. He was accommodating, knowledgeable and helpful. He took my wife serious, and did not question her when she left to go to a couple other dealers, or told him she wanted me to come try the car. He let the car sell itself after understanding what she wanted, what I thought, and finding us the best car and best deal.The ultimate in professionalism, with no run around or games. Plus, we got a great car and a great deal. We were shocked and very happy!Thanks to everyone there at AutoNation Ford, especially Roman.Todd and Karen

Hoss

5 de jun. de 2015

Everyone at the dealership was courteous and helpful. Paul helped me get the Explorer I wanted, and it was in a comfortable, no-pressure environment. The entire process was very easy and I would recommend anyone who has anxiety about the car-buying experience to visit Paul at AutoNation Ford Littleton.

New to CO

3 de jun. de 2015

Was very impressed with my sales representative, Brian Olson. He took the time to really listen to my needs and offered solutions to meet them. I appreciated the fact we looked at Kelley Blue Book for both the my car and the car I was considering. It made the negotiation process much easier and I felt comfortable with my decision to buy a certified used car that met needs. I found Brian to be very personable and helpful but not pushy. I felt I was dealt with fairly by all the staff. Nate in Finance was helpful and informative. Being somewhat technically challenged, I returned to the agency the next day to obtain some help in synching up my phone, Sirius XM, and navigation system. Bob Messmore came to my rescue and even helped me call Sirius XM to transfer my service from the old vehicle I'd traded in to the new vehicle or obtain a refund. Everyone I dealt with was very friendly and helpful.

clintcannon123

29 de may. de 2015

I was refereed by my coworker when he realized I was looking for a new vehicle. I called Paul and he took care of every detail from start to finish, because of his attention to my needs and really caring about what I was looking for I purchased a new Truck from him.

Marianne and Chuck

28 de may. de 2015

We bought a 2015 Ford F350 truck last weekend on Memorial Day. Bob was great, very knowledgeable, and so willing to spend time as we juggled our family issues over what might be best for us. He is a great listener, and a real enjoyable person to work with. At the end of the day after the spiel with finance which was also informative, not high pressure, and very satisfactory, I couldn't read his signature on the paperwork, or I would give him a high review by name also. Bob spent another hour amazing us with all the electronic buttons, syncing cell phones, and going over the myriad gadgets to wonder about.

gary001

28 de may. de 2015

Start to finish the process of buying a new vehicle from Paul was completely painless. Great communication, excellent service and a smooth experience. Definitely would recommend him and AutoNation to anyone thinking of purchasing a new vehicle. Thanks!

1MG78

28 de may. de 2015

Paul is absolutely amazing at what he does!! He was able to take my bleak situation and do a complete 180!! Paul's knowledge and professionalism made buying a new car a painless and smooth process. I can't speak highly enough of Paul, Nate & everyone at AutoNation!!

Marianne and Chuck

28 de may. de 2015

We bought a 2015 Ford F350 truck last weekend on Memorial Day. Bob was great, very knowledgeable, and so willing to spend time as we juggled our family issues over what might be best for us. He is a great listener, and a real enjoyable person to work with. At the end of the day after the spiel with finance which was also informative, not high pressure, and very satisfactory, I couldn't read his signature on the paperwork, or I would give him a high review by name also. Bob spent another hour amazing us with all the electronic buttons, syncing cell phones, and going over the myriad gadgets to wonder about.

Brandon 248

27 de may. de 2015

I purchased a new 2014 F-150 XLT, Bob went above and beyond in every possible way to make certain I got the vehicle I wanted. He helped me through out the entire process. I couldn't be happier and will recommend anyone looking for a new ford car or truck to Bob at AutoNation Littleton. Thanks again Bob!!!

RWDenver

26 de may. de 2015

Brought my car in for a recall service. Experience could not have been easier. Karlie was very helpful and got me in and out very quickly. Car was serviced and ready to go when promised. Thank you!!!

K & K Dunivan

26 de may. de 2015

Bob Messmore was an excellent representative of AutoNation Ford in Littleton , CO. He was knowledgeable, service oriented and an all around pleasant person to work with when we purchased our new vehicle. Bob, we will be back to see you again for sure!

Kirk Ryder

21 de may. de 2015

Unlike the typical car buying "experience" Paul provided straight forward data driven decision making and a simple lets get it done ability and made it happen. Couldn't have been better.

turbajl

20 de may. de 2015

Paul is one of the most honest and dedicated reps I've ever come across in my car buying experiences. I reached out to him to see if he could help me reach my goals - not thinking it was possible, he not only met the goals but exceeded them. I will definitely return to AutoNation as long as Paul is there. Great job!!

John

18 de may. de 2015

Ordered my 2015 Ford Edge in December and received it May 6th.Had my 2015 Ford Edge in my garage overnight. Had to call roadside assistance the following day. Took back to the dealer. Went and bought another vehicle.

Audrey

12 de may. de 2015

The staff was friendly and my salesman Abraham was nice and kept me inform on the vehicle we wanted the only problem is that it had a Heavy Smoke Smellwe are not smokers so we could smell right away they did clean but the smellwas back the next day, Other than that the service was great from the salesman to the finance manager, Thanks you

lorino

8 de may. de 2015

I stopped in at AutoNation and Max greated me - said I was browsing. I asked a question about an Expedition and he answered it. Gave me his card and left me alone. He was knowledgeable and courteous - the whole reason I came back to purchase my 2015 Ford Explorer.Unfortunately, Max was unavailable due to a family emergency. Antonio "Tony" Gashani met me with the same courteous and respectful attitude. Everyone was respectful of my time and knew I didn't have to be 'sold'. I was able to test drive and take the car for a day - without a huge production. This is how I like to be treated - it works for me. The team sensed how I wanted to go through the process and respected that - again, no over-selling or time wasting. Greatly appreciated.PS: I used True Car and got a great deal - the dealership is a certified True Car dealer and the process was painless. No haggle, no nothing.

Tes

7 de may. de 2015

Since buying a new Ford truck about 6 weeks ago, I have needed assistance from the Parts Dept. on 2 occasions. Both times, Gary Riuz has handled my requests and has been a true professional. I will not hesitate to ask for him if I need anything in the future. Thanks, Gary.

Mustang fan

6 de may. de 2015

Great pricing. Better than the other dealer by more than $1000.

MyFocus1

4 de may. de 2015

I love my 2014 Ford Focus ST. Paul was an amazing salesperson. The overall experience was great. I would highly recommend friends/ family to Paul, when looking to buy a new car.Thank you

AIMWO4

30 de abr. de 2015

Paul killed it.I walked in with my USAA game on, through the crowd of other salesman, knowing who to look for. After I was directed to his desk, I told him I wanted to test drive the Focus ST. He made copies of my papers and let me take a drive. I felt no pressure at all. After the drive, I was sold. I picked the car I wanted, set up a date and time to pick it up, and was on my way home. An added bonus was the feeling at ease that I had just talking cars with Paul. I never felt like he was trying to sell me anything or anything I didnt want. I saved more $$ than was promised through my USAA Car-buying service quote. (Other local Ford dealer savings werent even half of what I saved at Autonation.) Its not often that one can admit to enjoying a car-buying experience. Kudos to Paul!

Johnny Chapman

23 de abr. de 2015

I worked with Paul Pfeifer (USAA Rep) and had a great test drive and overall experience. He actually get my price lower than the estimate on the USAA site. All other Ford dealerships in the area were about 1/2 in the discount price.

sdw70

22 de abr. de 2015

Paul and the rest of the staff were amazing! Paul was knowledgeable and honest with me and made the whole experience wonderful. I would highly recommend Autonation!

PamPurcell

20 de abr. de 2015

I just purchased a 2015 Explorer Sport. My salesman was Paul Pfeiffer. I give the entire purchasing experience an A+. After dealing with other types of car dealers recently and in the past, the approach Paul and the others take at Autonation Ford Littleton is refreshing. I used the True Car pricing website, as well as the Kelly Blue Book used car value website as my homework that I took to all of my car dealer visits. Paul was the easiest to deal with, most pleasant personality and really wanted to sell me the car.I got the best deal out there with the least hassle.Thank you Paul

jpgoodenough

15 de abr. de 2015

I got a new escape for 1,000 bucks cheaper than another ford dealer wanted for a used escape with 39,000 miles with all the same features. I didn't have to bargain with Paul, he gave me his best price over the phone. When I spend my money I want the best bang for the buck, Paul made it happen with ease.

joye

15 de abr. de 2015

From the front desk to the guy that brought my car around I was treated like a friend instead of a warranty customer. I would recommend your shop to anyone who needs auto work. Karlie was great and so was the man who helped me when I picked up my car. Karlie called me like she said she would and told me the time the parts would arrive and an estimated pick up day. The repair was extensive and they needed it over night. i got a ride home and the shuttle driver was very courteous also. Her name is Sandy?Thank You again for the excellent service I received at Courtesy Ford. Joye Whitaker

Char0011

11 de abr. de 2015

Paul was very friendly and knows his product well. He was easy to talk to, plus he is a good instructor. He is more than willing to go the extra mile & meet with me later to teach me more about my new Hybred.

Happy Customer for the second time

9 de abr. de 2015

Dan found the car I was interested in and within 3 hrs I had all the paper work signed and out the door. That was impressive!I purchased a Chevy Malibu and a great price

Joey Chastain

3 de abr. de 2015

This was the easiest car buying experience I've ever had. Ed listened to what I wanted and didn't pressure me into a purchase.

soccerfan2015

1 de abr. de 2015

I am writing this review because I want to compliment a job well done by your service manager Mr. Tim Tesch. I have been taking my vehicle to your service department for tires for several years. During all this time, Mr. Tesch's demeanor has been outstanding. He was very recptive from our first meeting and has followed through beautifully ever since. I feel he knows my vehicle well. In addition, he respects the value of his customer's time. Mr. Tesch understands and knows exactly what I need when my car needs maintenance. He also uses your company's computer files to establish what needs to be done to the vehicle and keeps records all details. It is a pleasure working with someone like Tim Tesch; this person is a true asset to your organization. It is rare these days to find an individual who gives 100 percent; he gives 100 percent and more. Please feel free to contact me in you have any questions.Regards,Blanca Lara11753 W Stanford DrMorrison, CO 80465303 972 3564

Travis

31 de mar. de 2015

Bob Messmore is a great salesperson. Really patient and helpful. This was the first time I bought a new vehicle through a dealership and he walked me through all the steps. No high pressure. Very happy to work with him.

Jay

31 de mar. de 2015

I bought an explorer sport. They helped me through the whole process to choose a right car. Very kind and helpful.

Dave

26 de mar. de 2015

Chien Lee was our salesman. He was very helpful and professional. We had shopped for a truck starting early morning, We purchased our truck from Auto Nation because Chien was so enjoyable to work with!

sharon

26 de mar. de 2015

I've been doing business with this dealership for over 20 years. I bought my last 4 cars from them, my last one is 16 years old and still going strong thanks to Tim and his service center employees. I can't ask for better, more competent and caring people to work om my cars. I'll buy my next car there and Tim and his people will be the only ones I will allow to work on it and the car I have now. I'm very happy with this company and service department. I highly recommend them. Sharon Shifflette

Ford 1

25 de mar. de 2015

Looking to buy a new car always owned a ford truck. Researched the new cars liked the focus. Did a online search and was contacted by Paul. Felt real good talked a bit set up a time for a test ride. All went easy great deal bought. Car was a surprise for the wife, Paul and I set it up that she was going to check out some new cars that night. So Paul had the car out front ready to take home when we arrived. Awesome job.

memu0873

24 de mar. de 2015

A friend referred me to Paul and I went in with very little knowledge on leasing. Paul was very straight forward and made the process much easier to understand. It was clear he wasn't just trying to make the sale. He worked with me to get a price I could handle and made me feel confident in my decision. I felt very comfortable leasing my first car with him. I love my 2015 Ford Escape!! I will definitely go through Paul for any future car buying needs!

TheWidowRoberts

24 de mar. de 2015

I have always hated buying cars because I don't like spending all day negotiating prices & sitting around waiting for the paper work & the car prep. But working with Paul through email allowed me to ask all my questions & explain what I wanted & find the car & get the final price all set up before I even had to go to the dealers. It was AMAZING!! And Paul was very concerned that all the details I wanted were included. In fact, I got additional options that weren't on my original requirements list at a lower price than what I had previously been quoted from others. Because there was remodeling at the dealership going on, there were 2 items that had to be ordered & added in after I got the car & Paul was terrific in following up & returning calls & emails. (I really dislike it when people don't respond to calls/emails). All in all a wonderful experience.

Miguel and Frieda Huapaya

22 de mar. de 2015

Thank you so much auto nation ford for exelent and quality services

julich604

21 de mar. de 2015

On my first visit to Auto Nation - Littleton, Co I met David Pohl and the Quick Lube manager named Phil. Dave (and Phil) were very helpful with fixing the problem I came to them with. I have been back for both my 2004 Ford Escape and my 2002 Nissan Xterra a few times since. Dave remembers my first visit and he always greets me in a friendly manner. Dave is now a service rep and his experience and great personality has put me at ease that I know my vehicles will be serviced with professional standards. I would now say that I am significantly satisfied with the Service Department at Auto Nation - Littleton, Co.

Stan Sumner

14 de mar. de 2015

I very much enjoyed working with Bob and Tony, on purchasing my 2015 F150 King Ranch. They were both Professional, Friendly and always ready to answer my questions. They made sure I was very comfortable with my selection. I would "Highly Recommend" this Dealership because of its Staff and Inventory. I had to bring my vehicle back for some "Add-Ons" and their Service Department was very "Enjoyable" to work with. I had the Pleasure of dealing with a "Young Lady" named "Karlie" in Service and she was very Helpful and Accommodating in making sure my work was done Correctly and in a Timely Matter. Would also like to Compliment "Gill" and "Dave" for showing me some of the "Finer Details" of my new Truck.. Take Care,

KING RANCH

13 de mar. de 2015

I very much enjoyed working with Bob and Tony, on purchasing my 2015 F150 King Ranch. They were both Professional, Friendly and always ready to answer my questions. They made sure I was very comfortable with my selection. I would "Highly Recommend" this Dealership because of its Staff and Inventory. I had to bring my vehicle back for some "Add-Ons" and their Service Department was very "Enjoyable" to work with. I had the Pleasure of dealing with a "Young Lady" named "Karlie" in Service and she was very Helpful and Accommodating in making sure my work was done Correctly and in a Timely Matter. Would also like to Compliment "Gill" and "Dave" for showing me some of the "Finer Details" of my new Truck..Take Care,

kh84

11 de mar. de 2015

I had a great experience working with Paul. He did everything he could to get me the best deal possible. He represented the dealership & Ford to the highest level. A++++

BrooklynnCO12

10 de mar. de 2015

This was my first car purchase and my Dad gave me a ton of pointers. So I did my research and called Automation Ford and spoke with Paul Pfeifer. He helped me make a decision between a Focus and a Fiesta. This was done on-line and phone. After I made my decision, I went down to the dealership and he had the car ready for me and my paper work was already done! I was in and out in less time than a movie! It was so easy. I told my Dad and he could not believe it and after I told him how much I paid, he was so impressed. I intend to recommend my friends to Paul because he made it so simple and easy. Thanks Paul

LoveMyEdge

9 de mar. de 2015

I had narrowed it down to 2 different models...the Edge or the Escape. I drove them both and loved them both. Ford gave the best deal on the Edge since it was a 2014...and my 6'4" husband fit in it better since the Edge is wider, too! Paul Pfiefer gave me the pros and cons. It was an easy deal. I've recommended him to members of my family!

LoveMyEdge

9 de mar. de 2015

I had narrowed it down to 2 different models...the Edge or the Escape. I drove them both and loved them both. Ford gave the best deal on the Edge since it was a 2014...and my 6'4" husband fit in it better since the Edge is wider, too! Paul gave me the pros and cons. It was an easy deal. I've recommended him to members of my family!

Newfusionguy

7 de mar. de 2015

I met with Paul Pfeifer about purchasing a new Ford Fusion, listen to what I was looking for, Found the car, gave me a great price without the classic back and forth, Paul prepared all the paperwork, Kevin signed my paperwork and I was in and out under 90 minutes. Do yourself a favor and call Paul, it's refreshing to actually see a professional in car sales.

Sanewfusion

7 de mar. de 2015

I met with Paul Pfeifer about purchasing a new Ford Fusion, listen to what I was looking for, Found the car, gave me a great price without the classic back and forth, Paul prepared all the paperwork, Kevin signed my paperwork and I was in and out under 90 minutes. Do yourself a favor and call Paul, it's refreshing to actually see a professional in car sales.

STAN SUMNER

7 de mar. de 2015

I would Very Much Recommend Auto Nation Ford in Littleton, CO. Bob and Tony, were Excellent to work with and made sure I got the Best Truck for my Money. Than they made sure my every question was answered.Thanks for the Excellent Service, Stan Sumner

Fastcargirl

7 de mar. de 2015

I purchased a new car for my daughter. I contacted Paul Pfeifer about a focus and scheduled an appointment. By the time I arrived, he had everything ready for me and I was out of the dealership in an hour! I have purchased several cars in the last 20 years and that was by far the best and fastest experience ever! Paul was professional, courteous and knew everything about the car. When I make my next purchase for myself, I am going to see him. Thank you Paul!

Mrnewfusion

7 de mar. de 2015

I met with Paul Pfeifer about purchasing a new Ford Fusion, listen to what I was looking for, Found the car, gave me a great price without the classic back and forth, Paul prepared all the paperwork, Kevin signed my paperwork and I was in and out under 90 minutes. Do yourself a favor and call Paul, it's refreshing to actually see a professional in car sales.

jhnieusma

4 de mar. de 2015

Our salesman, Roman Romero was exceedingly helpful. He showed me the vehicles we looked up online. When those were not suitable, he found a new trade-in that was perfect for me. The whole process was streamlined and went smoothly.

cosportgirl

4 de mar. de 2015

I purchased a new Ford Explorer Sport from AutoNation Ford. I used the Truecar purchasing service and instantly my phone rang and rang and continued to ring, than came an email with no phone call it was from Mr Pfeifer, out of the 3 dealerships I selected Paul was the only one to read my comments where I stated that I prefer email and no calls please. We did everything via email and text, I showed for my scheduled appointment, my new car was ready for me as well was my paperwork. Paul made this almost too easy, I would and will recommend Paul without hesitation.

Pat Riley

4 de mar. de 2015

We concluded the purchase arrangements over the phone. AutoNation delivered the new 2015 Ford Explorer Sport to Colorado Springs (more than an hour drive from Denver) and picked up our trade-in. It was a snow day.

Lance

3 de mar. de 2015

Had a wonderful experience with Auto Nation. Our contact Paul Pfeifer was wonderful through the whole process. He listened to our need, offered his suggestions, and put us into the right Ford. The paperwork was quick and easy. Definitely would recommend AutoNation Ford Littleton.

vmerkow

3 de mar. de 2015

I contacted Paul Pfeifer about my Excursion before I moved from Las Vegas. I told him i was very interested but i wouldn't be able to come check it our for a couple weeks due to the fact i hadn't moved out there yet. This wasn't an issue. He held the truck for me and bent over backwards to make us happy. the truck was everything he said it was and more. He even reimbursed me when i got a second key made sense one of the keys magically disappeared. hands down the best car guy around.

intouchcmt

2 de mar. de 2015

My wife and I went in to look at new trucks and were met by Paul Pfiefer. He was absolutely great to work with. He took the time to find out what my wants and needs were and we found a truck that was perfect! I would definitely recommend Paul and the dealership to anyone looking for a new vehicle. Joe in finance was great as well. he answered all our questions and worked hard to get the best financing.

tgmirande

1 de mar. de 2015

Configured a new Ford Escape online. After submitting, I received a call from Paul Pfeifer. He made an offer which was better than the online quote. Met with him two days later and we made a deal. Picked up the car a few days later after much paperwork. All in all, a good experience.

Warren / Road Warrior

27 de feb. de 2015

I purchased a new Mustang Eco Boost Premium to use for my company car..I believe it will be enjoyable to drive while saving money on gas/maintenance...I ordered the car two months ago and my sales team of Ed & Russ kept me up to date and helped me after the sale to get my OEM tires to my home. (no room in this car}They did all they could to make the process speedy and painless...

Kaelyn G

26 de feb. de 2015

I was looking to get out of my 10 year old car and to drive something new and reliable for a change. I'm a student living on a student budget so I knew it would not be easy. Ed Rizza and the rest of the staff at Autonation went above and beyond to make sure I could get into the car I wanted with payments I could make. I am beyond grateful that as a result I can drive a car I feel safe in.

Randy

25 de feb. de 2015

Yemane was excellent throughout the sales process and eve better at follow up after the sale

Patrick

23 de feb. de 2015

Outstanding car buying experience. Mr. Paul Pfeifer did an excellent job helping me to select my new Ford F-150. Paul is an outstanding professional with a high level of integrity. The buying experience was very easy and everyone I came in contact with was an outstanding professional. I would definitely recommend this dealer and especially this salesman to my friends.

Patrick Allen

23 de feb. de 2015

I went on-line to search for a new truck and was in contact with Mr. Paul Pfeifer within 30 minutes. Paul and I met up later that day and I explained what my ideal truck would be. Paul immediately went to look through his inventory and located "the truck". Paul was up front, honest, and very knowledgeable of the product line. Paul displayed a very high level of ethics and integrity. We were always on the same page throughout the process. After my purchase was complete, Paul spent quite some time with me going over all the features of the truck, especially the Sync system. He quickly set up my phone to be used with the truck's system and told me to contact him at any time with my questions. This was the most enjoyable experience I have ever had at a car dealership. I will definitely recommend Paul to all my friends for their car buying needs.

kickerclf

10 de feb. de 2015

Outstanding buying experience with Ed Rizza. Ordered a new truck and he kept me updated throughout the entire process. The day the truck was ready he made sure that it was exactly what I wanted and that I was completely happy. The staff of AutoNation was extremely professional, ensuring that I was aware of all options and products that they offered, but without the high pressure and hassle. The sales managers came by to personally thank me and congratulate me on my new truck. I'm thankful for a wonderful sales consultant like Ed who dedicated his time and cared enough about me as a customer. I will certainly refer my friends and family to Ed and to AutoNation.

Mike F150 FX4

4 de feb. de 2015

This is the second purchase / lease I have made at AutoNation Ford Littleton. Robert McMann was superb creating a mutually beneficial deal for a new lease on a 2014 F-150 FX4 and purchasing my old vehicle. Gil Montellano has expert knowledge and covered all of the functions and features for each vehicle I considered and especially with my choice to lease the 2014 F-150 FX4. Lawrence Maxwell (Max) is an excellent salesman, provides diligent follow-up contact with me to ensure service and satisfaction after the sale. Max tells me My job didnt end when you left the store, please know Im always available to help. This is the second time I have had the pleasure of working with Robert and Max, and I look forward to working with Gil again in the future. All three are professionals, and AutoNation Ford Littleton has earned my repeat business and can expect my business in the future. I cannot provide any feedback on how AutoNation Ford could improve.

Greg in Littleton

4 de feb. de 2015

Wanted to buy a 2015 Transit Connect. Thought it would be no big deal, but it turns out not one 2015 in the state. Autonation Ford was able to track one down that was on a rail car headed this way. A few days later Dan, my sales guy) even came and picked me up for the transaction. Great service guys.

Cheryl Owens

3 de feb. de 2015

Rob is new but enjoyed working with him, he listened pretty well to my requests and concerns! Toby came out to introduce himself when he knew I was serious about my purchase, and has acknowledged me on my returns to the dealership! The employees in general at least say hello and ask if they can be of service, very nice!

Zach S.

28 de ene. de 2015

Traded my Jeep for a 4runner. I went through USAA. If USAA says they're good, they're good. I don't like to hang around for a long time, I like to get right to business when I want to make a deal. The sales people at AN Ford are professional and I was given a fair deal for my trade. I would recommend AutoNation.

Dtc

24 de ene. de 2015

Facilities were great considering the temporary nature of offices

Jason S

22 de ene. de 2015

Salesman Adam Luera was very attentive when it came to our car needs. His deal was exceptional and we love our new Ford Fusion.This was the greatest experience we ever had with a car dealership. Autonation Ford is the best.

Melissa Ellis

20 de ene. de 2015

Mark Huff was very helpful and listened to my concerns and was able to get me into a very nice used Jeep.

JH

20 de ene. de 2015

Dan Cutter was very professional and teamed up with Justin to give me the exact truck that I wanted for an incredible lease price even during construction!

michael wright

13 de ene. de 2015

Great fast and friendly service. No crazy back and forth on financing.

Dave Wright

12 de ene. de 2015

Great deals on two vehicles. Ask for Doe Snyder, she'll treat you right.

Chris

12 de ene. de 2015

I got a car, it was good. Max kept me in the loop during the process.

Sally

12 de ene. de 2015

From the time I started communicating with Adam Luera about the Chevy Cobalt I saw on the AutoNation Ford Littleton website, to meeting with Cata Ciobotaru for a test drive and information on other vehicles in my price range, to finalizing the purchase with Kevin Rasnick, my experience was 100% professional, comfortable and fun! I would recommend this dealership to everyone!

Jessica Manzer

8 de ene. de 2015

My car broke down unexpectedly and I was able to get into a used car and drive it off the lot that day. They found the perfect fit for me, the process was easy and convenient and everyone was incredibly helpful. I have purchased all my vehicles here and was very satisfied once agai!

Denise

7 de ene. de 2015

The 3 for facilities is only because there is construction and they are in a temporary building that was cold. Salesman, Dan was great. He was very polite and respectful. Dan did his job well but did not try to push me into anything I did not want. This is the BEST car buying experience I have ever had.

StaceyAurora

2 de ene. de 2015

To start, the only reason I gave facilities an average score is because they are in the middle of a remodel. My vehicle was totaled and I needed a new car in a relatively short amount of time. I sent out a few email inquiries. I wanted a very specific car and color. The first dealership, which shall remain nameless, replied multiple times without letting me know that the car I was inquiring about had hail damage. Each response was trying to get me into the dealership. I work a lot of hours. Between this, trying to settle up things with insurance because of the accident, going to the chiropractor, etc... my time is valuable and I was trying to do as much legwork online as possible. Lawrence from Autonation had responded also. His response indicated that they had the car I wanted in stock but also quoted me what I considered to be a low price compared to other prices I had seen for the same car. When I went in he was very nice. I ended up having to lease vs buy the get the payments where I needed them. He was very patient in answering all of my questions. The gentleman in finance was friendly and had a good sense of humor, which was nice because at this point it was becoming a long day and I was getting a little tired.Overall a very good experience.

Will C

2 de ene. de 2015

Easy Fast and not pushed. Perfect Experience . Worked with Tony and a little with Kevin and bot work great

RON---"67 Fastback

1 de ene. de 2015

2011 Ford Edge---Very fast purchase in and out in about 2 hrs----I could not be happier Excellent!!! RON Very Professional even on an extremely busy day

Hersey Banks

26 de dic. de 2014

Purchase a new Ford F-150 truck from Ford AutoNation in littletont, the service was great.

Robert Wing

24 de dic. de 2014

I am pleased with working with a car dealership that listens for a change. Made a trip with the Escape already but was not inpressed with the gas milage. Bucking winds of 40 to 60 mph I wonder if that might be part of the problem. Great ride for both ways and am so happy, for the deal as well I was treated. Now when asked i will say go to Auto Nation Ford. Thanks so much.

Gerry

24 de dic. de 2014

We needed to purchase 3 new vehicles before the end of the year. Ed Rizzae found all the vehicles we needed and we received great value in addition.

Mike DUNAWAY

19 de dic. de 2014

It was very professional and fast. I had been searching for quite some time and was able to locate the vehicle I wanted at this dealership.

F150 Blaine

19 de dic. de 2014

I won't rate the facilities because they are going thorough rebuilding process right now. The entire purchase process was a very good experience. Me only moment of concern was that there was no second key fob with the vehicle. Kevin and the sale side worked with the service department to satisfactorily resolve the issue.

Nikole

17 de dic. de 2014

This was the best shopping experience. It took a little longer than I anticipated but that was because of my insurance agent. But everyone there was so patient and helpful!

Paul D. Romanick

11 de dic. de 2014

We were referred to this Dealership for this specific vehicle by the USAA Buying Service. The entire experience -- from meeting our representative (Mr. Roman Romero) to inspecting/test driving the Ford F150 truck to completing the paperwork once we decided to purchase it -- was remarkably low key and pleasant. There was no pressure salesmanship, but cooperative and friendly discussion about the vehicle and the purchase terms. We have purchase many vehicles over the years and this was by far the most pleasant and efficient experience we have ever had. We are extremely pleased with the process and the cooperative approach taken by the dealership to correct a few minor hail damage issues as part of our agreement.The other members of the sales team were very cordial, friendly, and willing to go out of their way to assist us with getting the paperwork completed efficiently and correctly the first time. This is a very polished team, which speaks quite well about the leadership and business approach of this dealership. We look forward to working with them in the near future. Great job!The down graded score for facilities was due to the temporary offices (tent).

JP Houser

21 de nov. de 2014

I came into the dealership looking for a Ford Fusion Hybrid. Working with Bob Messmore was a pleasure. He effectively explained the features of the vehicle that mattered to me, and put together a superb offer, the first time.

david.godfrey.12177

21 de nov. de 2014

11/21/14 - My wife and I were looking to purchase a new Ford Fiesta as a 2nd vehicle to our aging 2006 Pontiac Torrent. I researched internet prices and spoke with internet salesman Mark Huff. He was responsive and extremely helpful. After a face-to-face meeting and test driving the Fiesta, my wife and I decided we were looking for a somewhat larger vehicle. Mark suggested a 2014 Ford Focus, which was literally $600 more in cost. Looking to finance the vehicle for 5-6 years, Mark was able to demonstrate the added cost to value was really a no brainer. Mark provided my wife and I with a completely zero-pressure / 100% learning, car buying experience. It was obvious he and his General Manager, Robert McMann, were committed to finding us the right car at a price point I could afford in my budget. In my opinion, I came away with a new appreciation for the difficult expectations a car buyer can sometimes place on a person who is trying to make a living selling automobiles. I would not hesitate to recommend Mark Huff or his General Manager, Robert McMann if you are seeking a new Ford product.

K & S Willson

18 de nov. de 2014

We had an excellent experience with Kevin Laurie and AutoNation Ford. The place is under construction so couldn't rate the facilities as high but everything else was great and we had awesome customer service from Kevin. We would purchase from them again.

mullenet1

15 de nov. de 2014

Overall experience went as expected. A little back and forth and we came to a mutual agreement. The only unfortunate part was the wait for the finance paperwork. Seemed like it took forever. I do give Kevin Laurie good marks.

alangparrish

15 de nov. de 2014

Purchased a new Ford Escape from this dealership one year ago. My experience with the body shop and parts was absolutely terrible. I have been taking my car to Landmark Lincoln for servicing and only wish I had purchased a Lincoln model instead of a Ford. We all learn from experience...

Stoutarosa

13 de nov. de 2014

This is the 3rd Ford truck that I have purchased and the 2nd from AutoNation Ford Littleton. Every one of the sales staff that I have been introduced to have been very professional and courteous and were extremely helpful and knowledgeable in the workings of the vehicle. The Navigation package was very new to me and my sales person Gil was well informed and trained on the workings of the system. This made me feel very comfortable about the new F-150. If you are looking for a new Ford car or truck, the only place to go is AutoNation Ford Littleton and speak to Kris Strub - Sales Manager or Gil Montellano - Salesman and you will be treated with respect.

bryan aurora co

12 de nov. de 2014

I got a nice Chevy Malibu and the car is nice. But wasn't impressed that my car wasn't detailed or even the sticker residue wasn't even wiped off. Also I was opted out of the oil change deal cause were I live. Overall the deal was fast and personable but not great enough for me to go out of my way to buy another car at auto nation ford

Larry M.

30 de oct. de 2014

My wife and I were shopping for a new car. We visited numerous dealerships. When we met Adam Luera he went out of his way to make us feel at home. He took the time to explain the features of every vehicle we looked at. Adam took the stress and hassle out of buying a new car. I would highly recommend him!

JShepherd

9 de oct. de 2014

I have to say I very rarely write reviews but under the circumstances it is warranted. I purchased a 2014 Ford F350 Platinum in late 2013 on the Ford X-Plan. The purchase was excellent however the troubles didn't start until service time! I try to stay loyal to where I purchase a vehicle with exception of now! I changed my tires from the Stock 34" x 20 tires to 35" x 20 actually they are only 0.74" taller same rims, but since that was done they have refused to rotate them at service time because they claim they are oversize. I have since taken it to three other local dealer and all of them have rotated them at the scheduled service dates with no mention. I have found out from other Littleton Ford patrons that they have the same issue or that they claim to rotate them and do not. I even had a friend mark his tires, then ask if they were rotated and they claimed that they did, however the photos of the marked tires suggest otherwise. I would be skeptical of the Littleton Ford Quick Lube.

Conrad

8 de oct. de 2014

I was very pleased wit hm the buying process. Casa wad dedicated to help me get the Ford Focus that I wanted. He gave me continuous feed back and I truly felt he was representing me. He also had a good knowledge of the car and the warranty. I would recommend him to anybody and everybody that wants a car.

JimKR

3 de oct. de 2014

I met with Kevin Laurie to discuss purchasing a truck. They didn't have exactly what I was looking for and I left thinking I would continue to look around. Kevin sent me a note the next day and he had arranged to find the truck I was looking for and actually had it on hand later that afternoon. They made me a very fair offer and treated me with the utmost respect. I highly recommend that you give these guys a try when you are in the market for a new vehicle.

Brian Taylor

30 de sep. de 2014

Buying a new truck could not be any simpler or more pleasant than the experience I had at AutoNation Ford in Littleton. Kevin Laurie was a great salesman and made the whole transaction great! Even the GM Bill was pleasant and easy to work with. He made the stereotype of a GM that is all about the bottom line go away. He cared more about me and a positive experience than he did about money. If you are looking for a place where you want to be a part of the family, this place is it!! Thanks for making this wonderful and by the way I just absolutely love my new truck!! 2014 F-150 Brian

Shawn Porter

22 de sep. de 2014

Loved our experience especially the salesman, Bob Messmore. We went to look NOT to buy and came home with the perfect car thanks to Bob!

Theron & Lyndsey

17 de sep. de 2014

Beginning with Anwar Siddiqi, the experience we received at AutoNation Ford of Littleton was first class. Anwar spent a good deal of time with us (on a very busy day at the dealership) getting to know what needs and wants we had for a vehicle. We looked at many trucks with various options and packages and ended up choosing a brand new F-150 with a better package than we anticipated getting. After Anwar had found a vehicle that suited our needs and wants, he and his sales manager worked aggressively WITH us (not against) to get inside our budget. We walked away happy and are still happy. We give Anwar Siddiqi and AutoNation Ford of Littleton our highest recommendation.

Luke H

12 de sep. de 2014

Dan Cutter was exceptional and a pleasure to work with. Extremely happy customers. Ask for him.

Tim

22 de ago. de 2014

We just bought a new 2013 C Max SEL. Got very good deal and decent trade in amount. I recieved a follow up call from the salesperson Wednesday. We chatted and told him how much I liked the car. then I asked him what he thought about bring the car back to Autonation to have the engine oil changed. He asked "why?". I reminded him the car, while new and never registered was a year and so was it's oil. He thought about for a bit and said 'well it's probably not a bad idea". I then said "after all, the car was in minus 20 and over 100 degree weather over the course of it in the sales lot". He agreed and said he'd call me back. 3 minutes later, he called back and told be to bring it in when ever I could and go the express service. So I arrive at ES. I talk to the person there and tell him my situation and why I wanted the oil changed at the few hundred miles on the odometer. He took my fob (no keys on a C Max) and I sat down in their lobby. After noticing that my car was sitting just outside (no said anything me that it was ready) I walked up to the counter. He proudly told me that "the oil was fine. Levels were good and you're all set". I remined him that I asked for the oil to be changed. After all "when Ford does a warrant item it's by millege OR time, doesn't it?" Then a service appeared and told he check or tested the oil. I asked "what do you mean by that? Did you touch a sample to test strip or what? Did you smell it to see if it smelt burnt?" He said he looked at it and it was fine. At this point I'd already WASTED an hour and half. As you can imagine I was attacting attention. They then offered to change the oil. That was the whole point of me coming into the dealership. Oh, and let me mention that as part of the purchase, oil and filter changes were free. So I got found the service technicion that oil/fluid 'service" isn't necessarily a change of those fluids. Avoid Autonation's service, at least ther so called "Express Service" department

Frank O (Bronco fan 1970)

20 de ago. de 2014

Very helpful, no high pressure at all. Jeffery and every one in the office eas very pleasant.

sharmail

14 de ago. de 2014

My husband and I had a wonderful experience buying our new Ford Escape at AutoNation Ford Littleton. The salesman was extremely helpful and everyone we met were very pleasant. Though I marked the facilities with 5 stars, they are in the process of renovating the building and were using a temporary "tent", but you would hardly even know it. We would definitely recommend this dealer to anyone wanting to purchase a car.

mroney

11 de ago. de 2014

I worked with Bob Messmore who really does know his cars. I expected the typical pushy sales guy but didn't get that experience at all. I typically walk into a dealer with more knowledge on my desired car than the sales buy by doing some reading in advance. Bob knew all there was to know. I put him through countless test drives before I could decide and he didn't complain a bit. I would work with Bob again anytime and expect to send him some business soon.Thanks Bob!!

Kerri&Brent

10 de ago. de 2014

We were actually headed to another dealership up the street when we passed AutoNation and saw the car I was looking for on the lot. We turned in and found it to be exactly what I was looking for. Met salesperson Zack who helped us trade in our SUV for the car I wanted. Process went extremely smooth and quick. We were very happy with Zack and the company and their service.

carl

24 de jul. de 2014

Was in and out in less then 2 hour. Friendly, professional, super staff. Great selection. They have all my future business.

Jonathan A.

24 de jul. de 2014

AutoNation Ford help me buy my first car ever!! I was turned down time and time again at all the other dealerships. I ever tried all the little dealers with no luck because I had no credit established. Also, being a server, my income was hindering my ability to buy anywhere. Just when I was about to give up...Doe at AutoNation Ford, pulled back her sleeves and went to work and found me a lender that was willing to finance me. She got me into a car payment I was able to afford and a car that I love soo much, I can't stop driving it. Don't waste your time running your credit everywhere else like I did hoping someone will finance you, AutoNation Ford in Littleton is your one stop shop!!! Thank You Doe and Thank You AutoNation Ford!!

Al G

24 de jul. de 2014

Bought a used Ram 1500 thru Auto Nation Internet Sales. Purchase price was more than fair, trade in value also honestly given, Vehicle was exactly as described by dealer. Vehicle was prepped at Auto Nation Ford, I was in and out within one hour. Exceptional. I'd buy again thru this process.

martin felix

24 de jul. de 2014

The service was very good. The people were very nice and helpfu.. It was a great plase. Thank You

jon

21 de jul. de 2014

Never have I been treated so poorly. I started out emailing a salesman about a vehicle. In our emails we came to a negotiation on a used vehicle. This was on Thursday. On Saturday I called to make sure the vehicle was still available. The same salesman I was dealing with said yes, come on down to take a look and test drive. I packed up my three kids and wife drove a half hour to the dealership. When I got there the person I was dealing with was busy and got another salesman for me. Guy number 2 goes to get the car, comes back and says it's in the shop so you can't test drive it. I asked why was I told to come down to make the deal, his response was you can buy it but can't test drive it. Who in their right mind buys before a test drive? I get frustrated and walk out. On my way out I ask for a sales manager. He walks over, I explain the situation and he goes to retrieve the car. In the whole process he offers no sympathy, not even an apology. He brings out the car and sets me up with another salesman. Guy number 3 says we can go on the test drive but we can't buy the vehicle. I'm furious now and leave the dealership. I get home and guy number 1 calls me asking why I left without the vehicle. I explain he says he will talk with his manager about it. I ask that his manager call me back with an apology. I also state that the only way I would but the vehicle now is if they offer it for 2000 under the listed price. He calls me back and says yes, the manager agrees and to come back. I tell him the earliest I can is Monday morning. He said no problem. Monday morning I get a call saying don't come down vehicle was sold. In summary, I was lied to several times by 3 different people. Treated as if my money wasn't good enough and offered no apology from the manager. Never will I buy from here.

WILLIAM SEES JR

16 de jul. de 2014

Have to say my experience was awesome, the sales person that help me was helpful the whole way, show me how to set everything up, mostly the blue tooth which I love. I will go back again and again. THANKS MATT YOUR THE BEST.

Lincoln and Jess

10 de jul. de 2014

We had Bob come chase after us and at first was taken back but within a few minutes we were having a ball. He was very thorough and made the car looking and buying process fun. Didn't take long at all to get thru the purchasing plus we got a free lunch! Will definitely do business with Bob and automation again

Fabio

19 de jun. de 2014

Start contact on internet and then start discussing over phone, but never heard from them again - still waiting after a "will discuss with manager"

VERY SATISFIED CUSTOMER

6 de jun. de 2014

WOULD RECOMMEND AUTONATION FORD TO EVERYONE WHO IS LOOKING TO PURCHASE A CAR. THE STAFF WAS FANTASTIC AND FRIENDLY. THANK YOU VERY MUCH AND I LOOK FOREWARD TO DOING ALL MY BUSINESS WITH YOU!

FordFans

4 de jun. de 2014

My husband and I were in the market for a new truck and from the minute we started talking with AutoNation Ford in Littleton, it was clear that we had found a dealership that we will continue to do business with. The staff was delightful and the service was impeccable. They truly made the "car buying process" enjoyable!

Chris D

4 de jun. de 2014

I just stopped buy to get some answers after looking at all the lots on Sundays (don't like dealing with salespeople) after this experience I don't feel the need to do that any more. Yemane was awesome and very patient. If you are even considering buying a car see these guys.

Gordon Hummel jr

3 de jun. de 2014

It was a great experience and the salesman was solid

MLP

28 de may. de 2014

Roman Romero was great to work with and I would recommend AutoNation to anyone looking for a new or used vehicle.

Bol cob

28 de may. de 2014

Toby is a great sales rep. He met our needs along with every staff member. I am highly satisfied with autonation littleton ford. I recommend to everyone one

squibbelings

22 de may. de 2014

I had the best experience purchasing a car for this dealership. I worked with Roman Romero who was very knowledgeable. I didn't feel one hesitation in the whole process and would recommend this dealership to anyone looking for a car

Gayleeago

21 de may. de 2014

I must say - I had put off this purchase for quite a while as I dreaded the process, the games the "deals" etc. I spent 1.5 hrs the first day test driving different Escapes to see what I wanted. Toma Neagu was very helpful & knowledgeable. No pressure! After I decided what I wanted - we spoke via phone, then I went back the next day to put a deposit down as they were retrieving the Escape I wanted from Albuquerque. Did all the paperwork - spent only another 1.5 hrs. Kevin Laurie "delivered" my car two days later - spent much time with me showing me the features of the car and especially how to use the cool SYNC features! The only negatives I have are that I felt a bit pushed to get a color I would not have chosen -a sudden extra charge for my original choice - and not being introduced to the Service Department. I have 2 years service included but no knowledge of procedures or how to get into service at all. They are in the midst of renovation so that probably had something to do with the lack of the service department visit. I was absolutely thrilled with my deal, the time it took, the lack of games and the short time for the entire process.

TomP

21 de may. de 2014

Awar did an excellent job helping me with my decision in the F250 purrchase. reviewed the following in detail: Vehicle options available Finance options available 2014 vs 2015 Purchase guidance Delivery updates Complete vehicle overview & function review on recieved vehicle. Finance closing was clear, quick & respectful. Extended Service Plan was reviewed and puchased Sales manager was engaged in the sale & ensured customer satisfaction was 100% and the whole team was readily available when needed. Follow up calls were recieved, to ensure satisfaction. Excellent purchase experience!

mihai11222

30 de abr. de 2014

After shopping at many dealerships and dealing with very "aggressive" dealers, I decided to go with AutoNation Ford Littleton. I was on a budget for buying a reliable SUV after me and my wife had a baby. Our car guy was Toma Neagu, and he was more then helpful. First, he was never "pushy" or "in the face" trying to make us buy a car from them. He was very knowledgeable about different type of cars, and he found the perfect one for us. It fitted our expectations and our budget. We looked at at least 10 vehicles and he was always patient and informative about every one of it. We decided to go with a 2005 Nissan Pathfinder, which looked spotless. Since my wife was at home with the baby, Toma offered to come to our house so she can sign the papers. Hard to find customer service like that these days. Our car buying experience was easy and great.

RemyTCO

27 de abr. de 2014

I did purchase over 10 new vehicles over the years from VW to Infiniti and I had good and bad experiences. I was very curious to see how purchasing my first Ford will be. Toma - my sales rep - provided me with courtesy, knowledge and professionalism like no other. All my questions were answered and by the time we finish going over the car - I knew all about it. If you ask me - this is dedication and commitment. The following days after the sale - Toma did check with me several times to make sure that everything was OK and to see if I have any unanswered questions. The finance process was also very smooth and quick. I have no doubts that I will come back for more with such treatment. Truly a pleasure. Thank you !

Bojana

25 de abr. de 2014

Toma was really helpful at helping me find a car I needed for a fair price. He seemed knowledgeable about cars he offered abd listened to my needs which made the experience of buying a car pleasant instead of stressful.

RemyTCO

23 de abr. de 2014

I did purchase over 10 new vehicles over the years from VW to Infiniti and I had good and bad experiences. I was very curious to see how purchasing my first Ford will be. Toma - my sales rep - provided me with courtesy, knowledge and professionalism like no other. All my questions were answered and by the time we finish going over the car - I knew all about it. If you ask me - this is dedication and commitment. The following days after the sale - Toma did check with me several times to make sure that everything was OK and to see if I have any unanswered questions. The finance process was also very smooth and quick. I have no doubts that I will come back for more with such treatment. Truly a pleasure. Thank you !

Mnkygirl

18 de abr. de 2014

Max was so great to work with. Easy, not pushy and knowledgeable.

anthony co

16 de abr. de 2014

Wonderful sales person Doe Snyder in special financing , she took the time to explain everything in detail and was very friendly and helpful. I didn't think she could get me financed but she worked her magic and got me in a decent car at a great monthly payment. I just cant say enough about her, she even picked me up from my home so that I could take delivery when I was ready. The only problem I had was the condition of the vehicle I bought, when I took delivery it was dark out so I really couldn't see inside of it. The next morning I went out to go to work and to my surprise the inside of this vehicle was very DIRTY!!!! It wasn't vacuumed or even wiped down the inside had dirt on the dash, in the cup holders and the cargo area was dirty also, not a happy camper, the vehicle came from another dealership close by but if that's what they send them out looking like I will shop in the morning instead.

MalibuProud

23 de mar. de 2014

I received a quick response when I submitted my request. When I went to look at the car, the salesperson was not their so they were quick to provide us another person. He lacked knowledge of the car, which in fairness to him, it was a Ford dealership and we were buying a used 2013 Chevy. We were told It hadn't been detailed because it just came in but would be when we are ready to purchase. When we ended up buying the car, a "detail" meant vacuumed. We had to thoroughly clean the windows on the inside. The stickers the dealer put on left it gummy and many fingerprints. We were also told they topped off fluids and they checked oil levels. This must have meant opening the hood for us and looked at the fluids. When we got it home, we realized it needed to be serviced so we had to schedule to get the car serviced as it was at 11 percent of oil life. I have to admit, it has been many years since I've purchased a used car so lessons learned. The car is nice and we're happy we purchased, just a little disappointed with having to get it serviced immediately. Oh, the dealer had scheduled a "complimentary" service for August which will have to be cancelled since it won't be due for another until later in the year after the one I schedule.

Justin huff

27 de dic. de 2013

Great service, very friendly. It was my first time buying a new car the salesman was very helpful in answering any questions I had or didn't understand. I would recommend them to anyone looking for a new or used car.

Ajizza

26 de dic. de 2013

I found this vehicle online and was only able to test drive at night which the sales person was available to accommodate . The vehicle was in great shape and the purchase process was smooth. There wasn't anything to haggle about for me which was a big surprise. I would definitely buy from this dealer again.

Powder River Basin

18 de dic. de 2013

We purchased a used car from AutoNation Ford of Littleton and it was the best car purchase we've ever made! Our salesman, Toby Cooksey was knowledgeable, professional and extremely helpful. We are thrilled with the car and with the dealership!

suzoakes

5 de dic. de 2013

Friendly sales personnel helped me locate the perfect car within my budget. Both Charlie and Russ assisted with learning the really fun features of my 'new' car.

Heppster

4 de dic. de 2013

We recently purchased our 2nd new vehicle from ford autonation this year and received outstanding service from Dan Cutter, Yemane Abraham and Mike Saack. All 3 individuals treated us with professionalism and respect

RENEE

2 de dic. de 2013

WE BOUGHT OUR SECOND CAR FROM TOBY IN THE SAME YEAR AND HAD A FANTASTIC EXPERIENCE. WE WERE IN AND OUT OF THE DEALERSHIP IN ABOUT 2 HOURS. WE HAVE ALSO BROUGHT THE CAR IN FOR SERVICE AND THE PEOPLE WENT ABOVE AND BEYOND. WILL CONTINUE TO BUY MY CARS FROM BOTH TOBY COOKSEY AND AUTONATION FORD LITTLETON. :)

F-150 Flyer

13 de nov. de 2013

These guys really make the car buying experience painless. They delivered the truck to my front door and had all the paperwork in order and ready to sign! Thank's Gil! Douglas

ChrisCummins

12 de nov. de 2013

Worst experience ever. I was using the autotrader.com instant trade-in feature and they tried to rip me off by about $1700. They even used the old "let me get my manager" routine. I ended up at Planet Honda where they actually offered me more than the instant trade-in quote. I was just shocked that these bozos are still using the same old used car con men techniques...save yourself the headache and shop somewhere else.

Happy with my Car!

8 de nov. de 2013

This was a wonderful buying experience starting with Gil who found just the car I needed. I started the process with an email response from the general manager. He gave me to Gill who found the car I described and had it ready for me to drive. They worked around my schedule and truly negotiated an acceptable price. No pressure just friendly and willing to work a deal!

Jerry W hepherd

31 de oct. de 2013

I've been researching and pricing new diesel trucks for about a year now and decided to purchase a new FORD F350 Platnium. I've purchased many new vehicles to include Toyota's and Fords. This purchase by far was the most plesant and easiest purchase I've made. I purchased my truck through Liz Welker, whom was extremely easy to work with and was very helpful. The staff at AutoNation in Littleton, CO pride themselves in a no pressure approach. I will use AutoNation again in the future and would recommend them and Liz to anyone looking for a new vehicle. Jerry W Shepherd

Sheila and John

26 de oct. de 2013

Excellent experience! Steve was great! It was a fast and easy transaction. We saw the car we wanted online and within a couple of hours, it was ours. Everyone was friendly and accommodating. Would highly recommend Courtesy Ford.

mikefraley

26 de oct. de 2013

Overall experience, was terrible! The salesman did not know anything about the vehicle and kept telling me inaccurate statements like...I asked about AutoStart and he said it did not have it but he would sell me one for $400. Only to find out later, that it does have AutoStart. He told me that he would send my truck through 120 checkpoint inspection...only to not get the paperwork that it was done. Then he told me that he would send the truck through the detail shop...only to find out that they did nothing. The previous owner had given the dealership a box full of accessories that were partly there. There was a power chip box with no powerchip...I assume that someone at the dealership took it. It was overall misleading and I felt very frustrated with the whole experience. Now let's talk about the application for credit...I had already been approved through Bellco, the dealership wanted me to fill out a 2nd application for them and I refused. The manager came to me and told me that I had to sign the new application and I refused. Then the person in finance told me I needed to fill out application...again refused. Only to find out that they had the information needed if they had only logged into Bellco. My suggestion, if you are going out for the experience for new or used vehicles, I would never shop at this dealership. Signed Very Frustrated!!!

Bob

25 de oct. de 2013

My experience related to my purchase of a 2014 Ford Explorer at Autonation Ford was beyond expectations, excellent. Our salesman Dan and Joe in finance are super people. I would highly recommend these people and Autonation Ford to all my friends. Car is great and we love the safety features that were not offered on the Chevy Traverse.

MightyQuinn1964

23 de oct. de 2013

The Ford Taurus SHO I just purchased is the finest car I have ever owned. People say "the Ford Taurus is ugly!" Ha! Not any more! Great design, great power and great price! Just Compare, I think anyone could see why anyone would like the Taurus better than the Dodge, Lexus, Cadillac or Infiniti models I was looking at. Matt at AutoNation was great to work with. Buying a car is tough for me, so I must admit I was a nervous wreck and a mess. But, Matt got me through though...thanks Matt. I also look forward to establishing my service relationship with the AutoNation Service Department.

Happy Customer

19 de oct. de 2013

This is the 3rd vehicle I have purchased from this dealership. I was doing some looking online before I made an inquiry as to their inventory. I was contacted within an hour and was at the dealership within 2 hours. I was very impressed with my salesperson, Toby, who had several choices in my price range to view and test drive. I keep returning to this dealership because the car buying experience is smooth and painless. 5 stars is for the staff!

Marie in the new Escape

14 de oct. de 2013

Loved working with Toma and Dan. They were great all the way through. It was probably the best car-buying experience I've had. My only negative about the whole thing (and this is such a girl-like thing to say) was that the bathrooms seem so out-of-date and shabby compared to the rest of the place. Nevertheless, don't let that deter you from buying a car from them. Ask for Toma and/or Dan. They will take great care of you!

Joe

2 de oct. de 2013

pepsi center parking lot full of autonation crs from across the country! Excellent choices. So i was very please in that first and foremost. this big venue event is a great idea and recomend buying in this way. Additionally, Cata was friendly and not pushy. In fact we walked away and he even made that event comfortable since we really weren't sure on the deal. We eventually made the deal, but it was because i didn't feel pressured to do so. i believe sales these days are turning around into more of a if you love it you will buy it, not because the salesman told you to. great job AutoNation!

brandenledbetter

1 de oct. de 2013

Sale went good, after the sale was a little rocky, but all in all they ended up getting everything taken care of for me. Truck has been in the shop getting some little things fixed so Im glad they lived up to that. Appreciate the help, thanks Autonation!

BB$

24 de sep. de 2013

I love my truck and it is running like a champ. The salesman are salesman but that's to be expected when buying cars I guess. I forgot to get the carfax report before I bought the car, stupid me, but Liz Welker helped to make sure I received the report after I had already bought it.

ExMech

23 de sep. de 2013

I really wanted these guys to succeed and gave them every chance to do so. I bought a 2004 VW Passat which seemed pretty good but had a fix engine light on. They promised to fix the issue and said they had to because it wouldn't pass emissions with the light on and they couldn't sell a car if the light was on. So before delivery (but after purchase) they worked on it for a few days to fix the issue. Picked it up on Monday when I had bought it Friday. OK, I can live with that. However, the light came back on after a couple days. Took it back, and they said they'd fix it. Actually gave me a car off the lot to drive while it was being fixed. Who am I to argue with driving a brand new vehicle for a couple days. Unfortunately, it turned out being a week. Got the car back and the light was off. All seemed well. Until a couple days went by and it came back on. So we go through the motions again. They take my Passat, I get a car off the lot, they promise a couple days, it takes another week. I used to be a mechanic and have a OBDII reader so I pulled the codes and saw the issue was emissions related sensor. Some of the trouble shooting indicated the issue would only occur when the engine was cold. Like below 40 degrees. With summer rapidly approaching all they needed to do is wait until the temps were high enough, reset the light and give me the car back. So its hard to say if the problem is actually fixed or the scenario will reappear when the cold comes back. Bottom line is it took around a month to get my car and there's still some concern it will all work out. All that said it would be unfair to not give my salesman some props. Roman Romero (not sure about the last name). Great guy. Did everything he could to keep me updated on the status and to try to make things right.

Rod

29 de ago. de 2013

Bought a used Lincoln with 30,000 miles. Nice car. At 40,000 I had rattling in the front brakes. I took it in to the Littleton Ford Autonation where I bought it. They said someone had put after market brake pads on instead of OEM brake pads and that aftermarket pads fit poorly and tended to rattle and bind up. I had them check the service history. Turns out there are the ones that put them on at 27,000 miles. Then they said that they put on aftermarket pads because they are cheaper for them but they do not guaranty that work. These people just want your money and certainly have no business doing brakes.

Liz C

26 de ago. de 2013

Max the dealer that sold me this piece of junk car looked me in my eyes and told me that this car was in great condition what a liar now I'm stuck paying 10,000 for a car that one week after buying has been a nightmare ,I have 4 kids and needed a safe reliable car but instead I just got junk ! Please don't buy from these rip offs, I can't belive I trusted this guy ! I went back to see if they WOULD FIX THE CAR THEY ALL ACTED LIKE I WAS CRAZY

Traveler

23 de ago. de 2013

If you are an internet buyer go on to your next dealer choice as these people are not interested in your business. Don't waste your time with them. They will not respond for a long time, and if you make an offer on a vehicle that is less than their quoted price they will not respond at all. Auto Nation is a national corporation so this attitude must reflect their approach to customers at all of their dealerships.

The newest Ford family

24 de jul. de 2013

There is not enough I can say about AutoNation Ford and Liz Welker! From the second I submitted a lead down to driving away with not one, but TWO new Ford vehicles, Liz was professional, personable, patient and knowledgeable. She spent the time with us finding the perfect vehicles for us, explaining everything we needed to know, and then working thru the credit process with us without any haggling. We don't have the perfect credit and this store and staff went over and above to get this deal done fast! If you are in the market for a new Ford, go see Liz and the rest of the team at AutoNation.....they are truly Superior to any other dealership.

eahamilton1221

19 de jul. de 2013

My brother and I went in today around 5:15 PM. Got out of my truck and walked across the lot to the new Super Duties. We were both interested in purchasing a new truck today. After looking around the lot we had both decided on what we liked in every model and which ones we were interested in purchasing. We headed up to the showroom looking for some assistance because we both had a few questions about the trucks that we had an interest in. After standing around in the showroom for 15 minutes watching all of the sales people talk to one another and only one asking us "how are you?" while walking by. I decided that enough was enough and left. I personally find it very unprofessional that we were not even given a chance to spend our money here. Maybe it was because we are both younger mid-twenties but that shouldn't make a difference when it comes to purchasing a vehicle. I know for a fact that I could go down the street to Brandon Dodge and be greeted with in 5 minutes of being on the lot without being pressured with constant question about my possible purchase. There are lost sales in your quota for this month and us personally being Ford fans will not be purchasing vehicles or parts from this location any longer.

Happy in Texas

12 de jul. de 2013

Wow. Great Service from Abraham Yemame the salesman. I also was very impressed with Holly Burnside in finance. This was the only dealership that could find/order the truck I wanted. Very accommodating. I could not be happier! By the way the truck is absolutely incredible.

Terry Kraft

6 de jul. de 2013

I purcchased a new 2013 Fiesta from Toby and the experience was positive! My spouse and I bought a 2012 Ford Escape while living in Canada and traded the vehicle in on the Fiesta. I am relieved we no longer are driving a Canadian Ford. Toby was terrific.

Neon

27 de jun. de 2013

And Mr. Kevin Laurie made all of this possible...during the worst time of my life. Thanks for everything!!!

TOFST4U

26 de jun. de 2013

Had a great new car purchase experience with Courtesy Ford. I found my car through Cars.com. I sent a request for information on the Focus ST through cars.com to Courtesy Ford. Milton Eccles responded 10 minutes later answering all my questions. He then called me and we spoke for a few minutes about the car and the price. I made a reasonable offer. Milton cleared it with his boss and they accepted my offer. It only took 30 minutes from my initial inquiry to the point where we had a deal. I went in the next afternoon and picked up the car. There were no surprises(no hidden or undisclosed fees). I didnt trade anything in so the transaction was very simple. Milton made sure I fully understood the features of the car before I left. It was the simplest purchase that I have ever had.

Tony

25 de jun. de 2013

It has been over eleven years since I bought a new car and it was a wonderful experience buying from Mark Huff. It all started with the on-line Ford website then the phone calls from various Ford dealers. Mark was the only one who promised the product of choice at a competitive price. He also promised the delivery time and date and performed as promised plus he took the time to show me the Bluetooth operation which can get temperamental. Anyway, it was a nice experience and I'd recommend Mark to friends in the market for a Ford.

Cowgirl

20 de jun. de 2013

Great truck buying experience, easy, fast, professional and curteous. Would definately recommend

sudsmaker

12 de jun. de 2013

Came in with a preapproved loan from our credit union. Ok. In the weeks following the buy I got four letters from different banks that the Ford company had put loan apps through. Called the finance girl and she said it would not affect my credit. It had better not!!! Why do they do that? Also, when I called the salesman with a question after a couple of weeks he sounded as though he could not be bothered. He just told me to set up a time to bring it out and he would help. Yawn.

MILITARY VET

12 de jun. de 2013

SO FAR I HAVE HAS NO LUCK WITH YOU ALL 1ST YOU SAID THAT THIS F350 WAS SOLD AND THIS CUSTOMER WAS FLYING IN TO PICK IT UP THAT DAY, AND YOU LIED..I CALL 2WEEKS LATER AND THE TRUCK IS STILL THERE.HUMM.THEN YOU ALL SAID THAT SOME ONE IN THE MILITARY HAD PUT A 5-K DOWN AND YOU ALL ARE WAITING FOR HIM TO GET BACK FROM OVER SEAS... I CAN SEE WHY YOU WOULD DO THIS FOR THIS GUY.......BUT AM ALSO A MILITARY GUY AS WELL AND I HAVE BEEN TREATED BADLY FROM YOU ALL AND ONE LIES LEADS TO ANOTHER AND ANOTHER!!! ..ITS REALLY TO BAD AND I DON'T KNOW IF II COULD TRUST YOU ALL,AFTER BEING LIED TO OVER AND OVER!!!!!.

very upset customer

4 de jun. de 2013

My husband and I recently purchased a truck from GoCourtesy that seemed to be a good deal but only five months later it started to break down and wasn't the greatest truck. We then began looking to possibably trade it in at another Ford dealership in our town and come to find out the bluebook value on the truck when we purchased it was $10,000 cheaper than we paid!! The salesmen that was helping us purchase the truck was NOT honest with us about any of it. We will NEVER go to a GOCourtesy Ford dealership again. When you don't have that much extra money to be spending, you need to have honest people selling you a vehicle.

maryhudgins

2 de jun. de 2013

I had a great experience with Toby. He was very helpful and walked me through the whole process. I will go back to him for all my auto needs!

BlueCmax

23 de may. de 2013

I recently purchased my new Ford C-Max at Go Courtesy. I went in at 10:30am on a busy Saturday and was home by 1pm. I test drove a couple of cars and had the used car buyer do a test drive in my trade (MDX). That was a first, they usually just low ball you. They came back with a very good offer on my trade and I got a great price on the car. I did my research so I know how much they could take off and they didn't disappoint me. My salesman, Toby, was very knowledgeable and helpful. No problems at all. Thanks guys for the great deal.

Colorado buyer

16 de may. de 2013

Shopping for F150 with specific 'wants' they made a good deal on a higher end model so we could get what we wanted. Really appreciated that & LOVE my new truck. Also, Gil in service had a great class teaching use of My Ford technology. Salesman Matthew & dealer manager were great to work with. Didn't feel "jacked around!"

Commanche

15 de may. de 2013

The car sales person was quick and responsive. When asking for pictures of the interior of the vehicle they were not taken very well and hid the problem areas. I would not have minded, but I had explained the drive was approximately 45 minutes and would appreciate pictures before we made the drive. The pictures hid all the problems areas, if the sales person would have depicted these in the pictures we would have not made the hour and half round trip. Wasting our time and the salespersons. The full truth and clear picture is all we wanted. :(

Jim and Ann

14 de may. de 2013

Dan Cutter and the entire sales staff were excellent to deal with through the buying process . Our truck was delivered as promised , cleaned and full of fuel . All of the functions were explained . Probably the best vehicle purchase experience I have had , and the price was wonderful !

Fan of Ford & Broncos

14 de may. de 2013

the internet sales staff made the process (bought a 2013 F150 STX) very esay. no surprises during the process. yes, I would return to Go Courtesy Ford

WILD BILL

14 de may. de 2013

ABE WAS GREAT. SUPER CUSTOMER SERVICE, DID NOT PLAY GAMES IN PRICEING THE CAR GOT RIGHT TO BUSINESS.

Dan

9 de may. de 2013

I visited several car dealerships and spoke to many different salesmen before Meeting Toby at Go Courtesy Ford. I felt that from my first phone call in to the dealership, Toby was knowledgeable, approachable, and a straight shooter. I have had many unpleasant experiences in the past with car dealerships. My experience with Toby and Go Courtesy Ford was pleasant and comfortable. I will always consider returning for any other vehicle purchases in the future. Thank you

woody2011

9 de may. de 2013

I work for a non profit company, and just leased two F150s from Courtesy Ford, We have several vehicles that we are getting ready to trade in for new, After several phone calls to other local dealers telling them what we needed Matt was the only one who called back and asked what we needed and seemed to want to do buisiness with us, We will be doing our buisiness with Courtesy ford on all of our leased and owned vehicles. I personaly have bought from GO Jeep and was happy there so I new we would be treated great.Thanks Matt and Courtesy Ford Great Trucks

Matt fijalkowskI

3 de may. de 2013

This was the best experience I had purchasing a vehicle. My sales person Toby Cooksey was great, since my original e mail to the dealer ship asking about the truck I was looking for he responded promptly and was able to find the truck I, wanted. From that point it was a quick process to purchase the F250 , I think I was in and out in about an hour. Great staff and great dealer ship.

Walter2013FordF150

30 de abr. de 2013

I called Toby G Cooksey and asked him to find me a specific truck. Within minutesToby said that he had one for me and that it was exactly what I wanted. I came in the truck was washed and gassed and all I had to do was sign the papers! Excellent service and great price. Toby was with me the whole time and was very knowledgeable about not only the truck but my finance options as well! 5 star salesman and great dealership! I will be a customer for life! The reason for my high rating is because you have to be careful when choosing the right dealership and the right salesman. Toby was professional and the dealership experience was the best I have had in 40 years!

Rose in Highlands Ranch

20 de abr. de 2013

Just bought an awesome car - the new Escape - Salesman Matt Proia took alot of time with me, explained the car and its features. Great buying experience. It was easy picking out the car and Holly (from the finance department) got me a great rate for financing the car. Matt, my salesman, does a great job - I left with the car when I only went to look at it. Ask for Matt when you go.

Eddygarvin

3 de abr. de 2013

Had a great experiance buying my third car with Courtesy Ford. My sales associate Kevin found me the car I wanted at a good price. Only thing, I walked out without my Car Manual, that was two weeks ago and still have not heard about a replacement.

mpacotti

2 de abr. de 2013

The only disapointment was the lack of attention to detail given by the detailers. I asked for the truck to be detailed twice and I am still finding dog hair from the previous owner.

KS

27 de mar. de 2013

One word EXCELLENT! We worked with Cata and Robert on our new car and they were absolutely perfect to work with, they never tried to pressure us on what they thought we needed but allowed us to choose what we wanted! This was the third automobile we have bought from Cata and we will never go to anyone else! Joe in finance was also great to work with, when our loan came in at a half percentage point higher then what our credit union quoted, he made sure and shopped our loan around to get that half point back! We will always deal with Cata, Robert, and Courtesy Ford!!

KellyStrever

26 de mar. de 2013

One word EXCELLENT! We worked with Cata and Robert on our new car and they were absolutely perfect to work with, they never tried to pressure us on what they thought we needed but allowed us to choose what we wanted! This was the third automobile we have bought from Cata and we will never go to anyone else! Joe in finance was also great to work with, when our loan came in at a half percentage point higher then what our credit union quoted, he made sure and shopped our loan around to get that half point back!

Mark

24 de mar. de 2013

I was contacted by Milt Eccles after filling out an internet request about a F 150. Milt set up an appointment according to my schedule. GO did not have the model i was looking for so Milt found one for me within a few minutes. It was the exact vehicle I wanted. Milt was great to work with and made the whole process painless. I highly recommend Milt and GO Courtesy Ford

Luke & Joyce

21 de mar. de 2013

The title says is all. Working with Mark Huff was a wonderful experience. He went out of his way to make sure we were completely satisfied. He worked completely around our busy schedule, even arranging to bring a model to us for a test drive. Not many dealers would do that. Now that's what I call service!!! I would highly recommend Mark for anyone who is considering purchasing a new or used vehicle. No high pressure sales tactics that we have experienced at other dealerships. Just good old fashioned customer service focus, which puts the needs of the customer first.

The Pruitts

17 de mar. de 2013

We bought not just one but TWO Ford Fiestas today (an S & SE) thanks to Roman. We came in with a rough idea of what we wanted and budget. Test drove multiple cars, from a manual transmission Fiesta S to a couple of different Focuses and the Fusion... Fell in love with them all! The whole time, Roman remained patient and exceedingly helpful... We couldn't ask for better service! In the end, Roman and Charles (sales manager) ran multiple financing options for us to give us the flexibility to play with our budget. Not once did they flinch when we said "well, what about..." Our final decision to get two Fiestas was a family one (the 10 y.o. approved!) and we never felt rushed or pressured. We'll be back in a couple of years to buy another car from Roman & Go Courtesy Ford when it comes time!

pbrayton

14 de mar. de 2013

Toby was very helpful and the deal went very smoothly. I am happy with my Ford F150. I took the vehicle for a test drive one day and discussed a deal, but I changed my mind and backed out. The next day I thought about the truck and called Toby to see if the deal was still good and he said yes. The purchase went very quickly and I would do business with Toby again.:-)

Richard A. Atencio

13 de mar. de 2013

My exoerience with this dealer ship was the Best I have ever had. Yemane Abraham GO Courtesy Ford did an excellent job assisting me in my purchase. He is primarily the reason I purchased.

Kevin & Heidi Berry

13 de mar. de 2013

I am satisfied with my purchase of my 2005 Jeep Grand Cherokee that we purchased from Liz, Kevin and Sales Manager Charles at Courtesy Ford. There are a few things that need to be fixed with the new car so I am holding out judgment on how the service department handles those issues until they are fixed. I appreciate all they have done for me so far and look forward to working with them again in the future.

Mtb

12 de mar. de 2013

Received excellent, no nonsense service. Vehicle was exactly what we researched via the internet. Thanks Mark Huff

jmichealr

12 de mar. de 2013

I did a lot of research before I purchased my Ford C-Max, I couldn't be happier! The car is great, and the experience purchasing it couldn't have been better. THe folks at GO Courtesy Ford were outstanding. Special thanks to Kevin and Liz!

Awesome Karen

5 de mar. de 2013

I had the best car buying experience ever!! It was quick and almost painless!! The staff was very courteous and friendly!!

SBess

24 de feb. de 2013

Made an appointment to meet with Grant. Arrived early so was passed off to another sales person (no big deal). Found a great car and they gave me plenty of time to make a decision while I waited for my wife to arrive. Love the car and the buying experience. This is the second car that I've purchased at Courtesy Ford and will definitely go there first when it's time to replace my wife's mini-van. Thank you Grant and team!

J.J.

22 de feb. de 2013

Dan Cutter is the man best car buying experience I have ever had. No pressure salesman

Sarge-USA-retired

21 de feb. de 2013

I was very happy with my purchase of my 2005 2500HD with the Duramax. There was no pressure to buy and no pressure to buy add-ons. Liz helped the first time I was there but when I cam back later that day on another vehicle, another salesman had no problem of jumping in to help me. I have only got to put 30 miles on my truck because it sits all week and driven on weekends but I know I will be very happy with it. It will probably be the last truck I have to buy.

loff

7 de feb. de 2013

Dan was very helpfull, and new the product well. He was true to his word. I was allowed to drive the vehicle and review the options as needed. His interaction with me, as a customer was very good. At no time did I feel pressured, but recieved the attention that was necessary.Larry O. Fenstemaker

Jmcclintock

5 de feb. de 2013

I had a great experience working with Toby Cooksey at Go Courtesy Ford. I never felt presured to make a decision. Toby listen to my goals and the challenges I had to overcome trading in two vehicles. He got the job done. He went I felt over and beyond what I have ever experienced at other dealers with other sales people to get me in the car I wanted. I think it's not just the dealership but the entire crew that works together to put a deal together that can make all the difference in the world! So if your in the market for a new Ford, I would recommend you stop bye Go Courtesy Ford and ask for Toby Cooksey.

J McClintock

5 de feb. de 2013

Great Experience! Never felt pressured. I would recommend if your looking to buy a new Ford to stop in at GO Courtesy Ford and ask for Toby Cooksey. Toby listen to my needs and the challenges I put in front of him and he get never gave up to put a deal together and get me in the car I really wanted! Tre bein my friend. thank you!

Dissapointed by GO

12 de dic. de 2012

I recently sold my Nissan and my wife purchased a GMC vehicle. We used Go Nissan and Go GMC for our service and have been very happy with both dealerships. I had my Nissan for 9 years and was never disappointed by Go Nissan. I recently purchased a 2010 Ford Flex from out of state and over this past weekend scheduled a 30,000 mile maintenance with Go Ford off of Broadway and C-470. I dropped the car off in for a two hour appointment and went home. About 5:45 I realized that nobody called me to provide a status update. I called the dealership to find out that service was closed. I requested to speak with a manager (Robert McMann) who was friendly and found my vehicle but had no information to provide me on my service. My brakes need repair and I anxiously was waiting to hear whether the repair would be covered in addition to safety concerns. I was able to pick up my car and the manager said I would be contacted on Monday with details. Surprise, no call on Monday. Tuesday afternoon I call the dealer who has no record my car was there. I finally find a service rep (Justin) who recalls my vehicle and tells me nothing was done on my vehicle. Really? I had an 11:00am apt, nobody contacted me after multiple requests. The excuse was that they had a wrong number and figured they could keep my car. Good customer service would have been pulling up your phone and locating my phone number on the internet or wait, possibly offering a free service to atone for your mistakes. No instead Justin said "sorry I must have written down the wrong number, when do you want to bring it in?" I asked how they were going to compensate me for the trouble and now additional trips to the dealer for a basic service. He said sure I'll take care of you, I'll take of 10%. Really Justin? Is that the same 10% coupon you sent out in the mail? Remember I have been a GO customer for 9 years. After pushing back on the 10% he told me he was simply not going to offer more of an incentive. I asked Justin to have his manager to call me to discuss. Surprise, nobody ever called me. These guys are incompetent and failed at every point of customer contact. I can not believe that two hours of a vehicle tech's time is more valuable than establishing customer relationships. My assumption is that Justin never provided my contact info to his manager. He probably hung up the phone and went back to eating his sandwich. I am really disappointed by my experience at GO and will be taking my car (and my 7 year full warranty along with all the revenue that potentially generates) to a dealer further away from me.

Barbara

27 de nov. de 2012

Liz Welker was fantastic. I did an inquiry online as to what features I wanted on a new F150. An appointment was made with Liz and once I walked into the dealership, she knew exactly what I wanted. Liz is not a high-pressure sales person. The whole experience was a pleasure. I will personally recommend her to any of my family and friends looking for a new or used car. Thank you again Liz for a great experience. Love My F150. Barb Miller

Family Man

6 de nov. de 2012

I took in a newspaper ad and the salesperson would not honor their own ad. They said that the ad was incorrect because they HAVE TO add in all of the features twice, so they said that the price would be a couple thousand dollars more than the ad. I think that would qualify as illegal advertising!

Lori S

29 de oct. de 2012

Gil was awesome! Very informative and patient. He answered all of our questions and never made us feel pressured.

Koolhaas01

11 de oct. de 2012

Drive your potential new to you (used) vehicle a lot. They treated me right, but got my car home and all of the warning lights came on. I would buy another car from them, but I would not have them work on my car, or expect any repairs preformed to be done well.

JenfromAurora

14 de sep. de 2012

I found this dealership willing to do whatever it took to get me the car I was looking for even if that meant they would order me a car. They did not try to force me into a car with a color I was not happy with just because it was the only color they had. I got the car I wanted and very happy!!! It was easy and financing was easy! I got a better rate then I was expecting!

trotar

27 de ago. de 2012

Took my 2008 Ford F250, they replaced the diesel exhaust particulate filter twice in two weeks, under warranty. That was not the issue, took it to Groove Ford, for the third time, and replaced the thermostat. That was the issue causing the filter to clog up.I recently took my new truck into GO Courtesy, the repairs in one week, did not fix the issue, took it to Medved, and they fixed it on the first visit.Very inexperience techs with two different trucks, take your truck somewhere else.

William

24 de ago. de 2012

I looked on cars.com as there were several negative reviews. As a result this was one of the last dealerships I bothered to look at. However I found the buying experience very good. I bought a 2004 F-250. I have been very happy with this truck. But as far as the dealer is concerned I thought the buying process was very simple. They gave me new floor mats that were missing from the truck as well as a detail a full tank of diesel. Over all I would say I was very happy with my experience. But I also went in knowing what I wanted and what I was willing to pay for it after many days of research and looking at other dealers.

Denver7849

20 de jul. de 2012

I took my car in for service (under waranty) it took almost a month to put a head gasket on. When I got my car back, my expensive sunglasses were missing, I called and asked Mike to look for them and he said he would and get back to me. After two days of waiting (no all back from Mike Salazar) I called back and Mike said he was going to talk to his manage about it and get back with me but never did. I told Mike that was not looking to be paid for the glasses that I just wanted them back and he said he would look again. After a week of no call back from Mike I finally gave up on it and moved on. During that time my car felt like it was loosing compression when traveling 65 MPH or faster and took it back in to be looked at. Mike called me later in the afternoon and told me that it was going to be $490.00 to fix and was not covered under waranty. I was not given any explaniation other than "Its $490.00". I picked up my car later that day and was charged $44.00 for an oil change, I got two years of free oil changes when I bought the car and Mike charged me anyway. I called the Manager of the shop and he said he would look into it. Atfer looking into it I was told that indeed I should have recieved the oil change for free and that would be cutting me a check and it should come in the mail. I also inquired about the $490.00 and what it was for, I was told spark plugs. I called around town and found two other local dealer ships who will do the same work, one quote was $280 and the other was $325. I went into the dealer ship to talk to the manager face to face and was told that he was sorry and things were different when they were "privatly owned" I was also told by the same person that "he would be crazy to think that they would be 100% all the time" and was offered no resolution. PISS POOR CUSTOMER SERVICE!!!!! Don't

JOlson

30 de jun. de 2012

Courtesy, that was the basis of the treatment I've received when dealing with Cata and Adrian. I appreciate all they done for me in the past and look forward to working with them again in the future.

Fordguy

25 de jun. de 2012

Did get a call back. Manager was friendly and seems genuinely interested in getting a remedy to the problem. Just took a while to hear from them. Looking forward to getting it fixed.

Fordguy

21 de jun. de 2012

Hello Friends. Just bought a used vehicle from Go Courtesy Ford in Littleton. Found the deal on-line and traveled a fair distance. Got the sales pitch and it made sense. Nice truck with low miles and a pretty good deal. Was looking at others with a few more miles but was told how much better this deal would be. Sounds good. Went to see them. Truck looks good. Should have asked about the details. Missed a couple of small details like a second key and an owners manual. My bad but things got rushed and I missed them. Realized before the long trip home and went back. Salesman gone. General Manager gave me a card and told me they would find the key or make arrangement to get me another from my local dealer. On the way home, we thought we would try to learn a few details about the many nice options on the truck. No manual. E-mailed next day. Reply... Sorry, you guys got such a good deal from us that we can't afford to provide those. Plus, its used so we can't help that. NEWS FLASH! You guys are a FORD dealership! I think you might have the inside on these small issues. Called the General Manager next day who said they would find or help me take care of the key problem. Two days later, not even a courtesy phone call. For all the reasons I was talked into for buying a near new Ford from a Ford dealer, it sure seems like a big imposition to ask for a little customer service. Luckily, the Ford sold itself, not the dealership. Guess they are willing to sell their good name for a few bucks. My advice... by a Ford but not from these guys!

poletti

2 de jun. de 2012

I ended up leaving happy with the new car i bought and the whole experience was easy and went smoothly and was happy with the customer service.

jsjennsing

25 de may. de 2012

I had the most awesome experience at GO Courtesy Ford. Our sales guy Tony Gashani was amazing to work with. He was so helpful, completely honest and upfront with us and made us feel so comfortable throughout the whole sales process. He showed us many vehicles that met our specific needs and requests. He was so patient as we evaluated every single one! I am so happy with my new vehicle and the whole sales experience that I am highly recommending him to my friends and family. Thanks Tony!!! Sincerely, Jennifer Singer

Focus Driver

15 de may. de 2012

I went in to have my headlight looked at Gil fixed it and saved me a lot of time and money. That is the best customer service I had ever seen that is awesome that he took the time to help me that is the kind of service that happens in a small town. This is the best customer service I have seen at a ford dealership!

Jenny

12 de may. de 2012

If you end up going here to buy a new or used car, ask for Rayce! He is genuinely a nice guy and cares about his customers! I really enjoyed working with him and he took care of everything he said he would! Thanks Rayce!!!

Jschuv

11 de may. de 2012

I just want to say thank you to Rayce!! He made the car buying experience extremely easy! I will definitely return when it's time to trade again! If you go there or call to inquire about a car ask for Rayce!!! He will take care of you in a nice, friendly way!

Cowboys91

4 de may. de 2012

We bought a new ford Flex , from Yemane at the end of April ! And just love it . He help us with everything that we ask for and was very polite and courtiest . Show us all the bells and whistle , that the car had . He help even a couple of dummies' understand ! Boy did that take some time .Since then I have been about the car , a lot and have giving his card out . I also sent a friend to him and he treated them the same way . If I were going there again , I would ask for him personally . Great job !!!!!!!!!! Thanks for all your help Go Courtesty and Yemane ! Wendy and Dennis Lovold

Mr. David

29 de abr. de 2012

My wife and I have been searching for a larger vehicle to accomodate our large family. We went to Go Courtesy Ford and we were helped by a sales rep named Race. He was very honest and good natured. I could tell that he cares about his customers' needs and his customer service was proof of that. We are very happy with the way things went and we will refer more people to Go Courtesy Ford.

Monkeyman2343

6 de abr. de 2012

I just bought a new car from this dealership, the person i was dealing with was an ok guy just kind of sleezy and always winking at me. It's like dude i aint giving you my number. however when i did buy the car no one showed me how to use the features in the car or what they did. they just said here you go have fun, basically they just wanted a sale and not being concerned about custmer service. If i were you go somewhere else. a place where they will treat you nicely and not preasure you to death.

Benz shopper

3 de abr. de 2012

During the buying process I offered my vehicle as a trade. I knew the value of my trade to be approx $7500-$8000. After driving my car a few blocks the sales manager set the value at $6500 and then subtracted another $1000.00 stating that it needed brake work. Of course that's when the bidding process started and after I turned down the $5500.00 offer they continued to up the ante until it got to $7000.00. I was supposed to feel good about that. The 1st offer should have been at least $7000.00 and gone up from there. As a result of their deliberate effort to low ball the value of my trade I did not buy the vehicle.

RSimmons78

17 de mar. de 2012

I went to buy a used truck from this dealership and I thought I was getting a good deal until 2 hours after I paid for my truck. I was instructed that I would have 3 days to get my money back if there were problems with my purchase. Two hours after buying my truck the Check Engine light came on I had not even made it home. I called the dealership and explained the situation and they asked me to bring it in. I did so and when I left the Check Engine light was no longer on. The next morning after that issue I tried to enter my truck via key less entry and the remote was no longer working. I didnt think much of it until I tried to use the key to unlock the door. The key was not working on either the drivers side or the passenger side door. After working on it for 30 min I managed to unlock the door. After calling the dealership and explaining the situation again I was instructed to bring it back. I did and they could not fix the issue. I was basically brushed off and no assistance was given. Here it is less then 2 weeks later I have not even put 500 miles on the truck and the Check Engine light is back on. I have tried calling and I keep getting transferred to voice mail after voice mail.

MountainMomma0903

2 de feb. de 2012

We were given a quote over the phone for a car we were hoping to buy. Based off that quote we went to our bank to obtain the financing needed...when we called the salesman back 2 days later with the necessary financing his numbers had since changed...claiming he 'shredded the old paperwork and couldn't remember how he'd quoted us'...he then came back with a quote much higher than before and claimed 'there was nothing more he could do'. Very misleading and unprofessional to make verbal negotiations and then 'forget' them over a two day period. We ended up buying an even newer vehicle with a dealership that was great to work with, and didn't waste our time. We are SO happy we didn't buy with Courtesy Ford.

David

30 de ene. de 2012

One of their representatives, Anthony, is very rude and uneducated. Don't go to this dealership.

Oneofamill

3 de dic. de 2011

Always looking for good deals and expecting sales rep. to be more flexible and friendly. Honestly, didn't see any of that, but at least I have a car that I was looking for. Finance department was a lot more friendly and did a good job with finding better financial deals that I was expected. In overall, nothing special.

Escape#1

10 de sep. de 2011

We recently bought our second vehicle from GO Courtesy Ford, our original records from 1999 were still available, and our Ranger is still going strong. We purchased an Escape in November and love it. But just as much the service we have received, the signing of the paperwork is not the end of a business transaction but the beginning of a continuous professional and concerning relationship. We are remembered by name and always asked about how things are going for us as well as with our vehicle. Going to the dealership is always a pleasant experience; oil changes and tire rotations are quick and thorough, no long waits, Gabe does a great job. Antonio always follows up on any issues, had a minor glitch in our service agreement which was resolved immediately. It is definitley a positive experience to work with this staff. We would highly recommend this dealership for anyone who wants service above and beyond what is available in todays market. Debbie & Gary Bohan

AlwenB

10 de sep. de 2011

An update to my review of yesterday about the defective 02 Subaru Outback: We took the car back under the 3-day money back guarantee. The dealership said they couldn't fix the car and guarantee its reliability, so they did offer to pay for an outside inspection on any car we did choose to buy instead and offered us two-years of free oil changes and tire rotations on that car. We felt that was a fair deal and did purchase another used car. They paid for a mobile inspector (Automotive MDs) to come check the car out at our house, and it passed the inspection very well with just minor problems. We're happy with our new car and feel that Go did a good job taking responsibility and trying to make up for the time we wasted on the first car purchase. Tony Upton in particular was very helpful and attentive all the way through our purchase and in making sure we were happy after the fiasco with our first purchase. Thanks, Go!

hfgslb

9 de sep. de 2011

See them. They'll make you a deal and treat you fairly and as you desire to be treated as a valued customer. You won't regret it.

AlwenB

9 de sep. de 2011

Our visit started out very well. We loved our sales rep Tony Upton, who was friendly, very helpful, very informative, and very responsive even though we were buying one of their cheaper cars. The problems, though, began during the test drive. My husband test drove an 02 Subaru Outback. Its brake and battery lights came on almost immediately, and by the time he returned to the lot, the whole car was dying. Tony said he was almost certain it was the alternator and that it would definitely be fixed if we decided we wanted the car. Went back the next day as the dealer said car had been fixed. Tony said mechanic checked it and found it was just a defective battery. My husband test drove again and brake and battery lights still came on, but we were assured it was simply a superficial problem with the indicator lights and everything had been checked. The alternator was fine, they said. So as the carfax report checked out, we went ahead with the sale but told them we'd be getting an outside inspection and would return the car under their 3-day money back guarantee if problems were found. We were told that we didn't need to do the inspection as they already had and the car had passed. We still felt we should given the problems we'd already seen and the fact that the indicator lights were on. And boy were there problems. Turns out the alternator has no output at all. The right axle leaks. The gasket head leaks. We have a long list of problems that would cost over $3,000 to fix. It would be about $1,000 to just make it safe to drive. We called Tony, who, again, was very responsive even on his day off, but he couldn't tell us whether or not they'd be able to fix it and somehow compensate us for the time and inconvenience we'd spent. He did say that the mechanic who did the work would be fired and any work that they did do on the car to fix problems would be free and would be done by a master mechanic with guarantees for any work that was done. Now we have to take the car in *again* tomorrow for them to evaluate and see whether or not they'll fix it. I will update again once we know for sure whether or not the dealership will make this right. Right now, though, we don't have much faith in the car or the dealership. Very disappointing after such a positive start. After reading through a few other negative reviews about problems with the service shop, I'm especially concerned.

AlwenB

8 de sep. de 2011

Final update: the new car passed independent inspection just fine, and we're very happy with the resolution of this whole fiasco. Go Courtesy Ford paid to have an independent inspector (Automotive MD) come out to our house to check out the new car. We're happy with the new car and satisfied with the resolution to the issues we've had. Special thanks to Tony Upton for working so hard to make sure this ended well!Update: We took the car back under the 3-day money back guarantee. The dealership said they couldn't fix the car and guarantee its reliability, so they did offer to pay for an outside inspection on any car we did choose to buy instead and offered us two-years of free oil changes and tire rotations on that car. We felt that was a fair deal and did purchase another used car. Assuming that our inspection comes back clean on this one, we feel that they did a good job taking responsibility and trying to make up for the time we wasted on the first car purchase. Tony Upton in particular was very helpful and attentive all the way through our purchase and in making sure we were happy before we left.Original review:Our visit started out very well. We loved our sales rep Tony Upton, who was friendly, very helpful, very informative, and very responsive even though we were buying one of their cheaper cars. The problems, though, began during the test drive. My husband test drove an 02 Subaru Outback. Its brake and battery lights came on almost immediately, and by the time he returned to the lot, the whole car was dying. Tony said he was almost certain it was the alternator and that it would definitely be fixed if we decided we wanted the car. Went back the next day as the dealer said car had been fixed. Tony said mechanic checked it and found it was just a defective battery. My husband test drove again and brake and battery lights still came on, but we were assured it was simply a superficial problem with the indicator lights and everything had been checked. The alternator was fine, they said. So as the carfax report checked out, we went ahead with the sale but told them we'd be getting an outside inspection and would return the car under their 3-day money back guarantee if problems were found. We were told that we didn't need to do the inspection as they already had and the car had passed. We still felt we should given the problems we'd already seen and the fact that the indicator lights were on. And boy were there problems. Turns out the alternator has no output at all. The left front axle leaks. The head gasket leaks. We have a long list of problems that would cost over $3,000 to fix. It would be about $1,000 to just make it safe to drive. We called Tony, who, again, was very responsive even on his day off, but he couldn't tell us whether or not they'd be able to fix it and somehow compensate us for the time and inconvenience we'd spent. Now we have to take the car in *again* tomorrow for them to evaluate and see whether or not they'll fix it. I will update again once we know for sure whether or not the dealership will make this right.

ginsnap

25 de ago. de 2011

Liz Welker was unlike any sales person I've ever met. She was friendly and helpful from the first and worked hard to find me a car that would fit in my budget. I will recommend her to my friends and I noticed that everyone at Courtesy lived up to the name. It was a different experience than I've felt at any other dealership. I didn't feel pressure and was given all of my options. Mark Huff was the loan officer and he got me through the loan procedure. Many thanks for his help as well. Thanks again.

SantafeEscapee

22 de ago. de 2011

I live out of state and had a representative work with Dan Cutter. Dan was wonderful to work with in person and remotely. He went out of his way to communicate with my agent and me. He was prompt with his communications, very polite, flexible, and attentive. Seek this man out, he's great! That said, my overall experience is rated as only "good", due to my dealings with the business office. After being treated so well by the sales staff, it was frustrating to experience un-returned phone calls and emails, faxes were not received and the initial paperwork had errors. I was able to work with someone else when I finalized the paperwork, but there were important items that had been incorrectly noted, like the odometer reading. Enough said.I feel the price was fair, though it would be hard for me to say "great". Perhaps if the extended warranty was included, I could say "great". But I felt it was quite fair for a cash sale.

susanlbeal

17 de ago. de 2011

My wife and I came in looking for a sedan and a SUV. Tony Gashani took much time to help us find vehicles that we were happy with and in our price range. He really seemed to be in tune with our wants and needs and took away the usual "dread" one feels when shopping for and purchasing a car. We both feel very positive about our experience and highly recommend working with Tony and this dealership.

TIMPRICE

15 de ago. de 2011

Dan was super friendly and professional. He helped us pick out a vehicle our daughter could use and be safe in for many years to come. I would highly recommend Dan and looking forward to future sales for other members of our family too. Thanks Dan and all the friendly people we encountered .

ECGonzales

14 de ago. de 2011

Best experience I have ever had buying a Truck! I told Dan what I wanted over the phone then asked him to pick out 2 or 3 trucks for me to look at and when I arrived he was ready and waiting for me. He found the truck I was looking for and let it sell it self. There was no pressure from him or any of the employees I interacted with. I am very happy with my new F-150 and will recommend this dealership and Dan to anyone I know that is looking for a car or truck!

brtru24

13 de ago. de 2011

Ray was very friendly and informative. He explained to me all the benefits of the car and all the features it comes with. All the staff I dealt with was very great, the manager came out and introduced himself and congratulated on me on my new vehicle.

haysc

12 de ago. de 2011

Dan understood our needs for our new truck. He matched us with the perfect vehicle at a good price. Dan also hade good stories about fords and related to us when it came to our needs for the truck which were: ranching, including pulling horses and cows, and plowing our snow covered roads in the winter.

pswamber

12 de ago. de 2011

I worked with Sal Garcia who was very patient answering all of my questions. He assisted me in getting the best price for my trade and made sure I felt comfortable with the Explorer before leaving the lot. Sal was a good person to work with and didn't engage in high-pressure sales tactics. He called to make sure I had a first maintenance appt scheduled and stayed with me every step of the way during financial discussions. I have already referred others to this dealer because I was so happy with the overall experience.

ranaerubio

11 de ago. de 2011

Cata was absolutely a pleasure to work with. Being a single woman he made all the rumors about "getting poor service" go OUT the door. He is truly knowledgeable about vehicles and most importantly he LISTENS!! He Was driven to work for me and I will never worry about asking questions and know the service will continue to be outstanding. Every detail was taken care of!!

Rissa2112

6 de ago. de 2011

I had an absolutly wonderful experiance with these two salesman. From the moment we stepped on the lot they were friendly and very helpful. They called throughout the week to check in on my status for buying a car and kept me updated on the ones that I was interested in. They were both great and knowledgable on the cars we were looking at which was so helpful. They hid nothing from us, put everything up front and made the whole process easy and understandable. Two very wonderful men that are great at their jobs! I would and will refer anyone I know in the market for a car to Dan or Sal. To top it all off, I am thrilled with the car that I bought today.

pmbailey88

30 de jul. de 2011

I had a great experience with Cata when I went to search for cars. He was friendly, knowledgeable, and efficient, and helped me find exactly what I was looking for in a car. There was no pressure from him whatsoever to purchase anything, and he made the process really relaxing and fun. I would recommend him and this dealership to anyone. Thank you so much, Cata, for your assistance!

kharvey

27 de jul. de 2011

I had some issues with the truck we bought, but after they saw my review, they were more than willing to take care of them, plus extra things we weren't expecting.

Izzy_Midori

25 de jul. de 2011

We loved the Customer service Provided at this Dealership. The Dealers are not only there to make the sale they also want to help you get a car.We felt very comfortable with everything as the sale was taking place, the exceptional customer service provided missed no areas. Liz was patient and very informative, she was also able to provide a variety of cars to explore within our budget and price range. Any questions we had were answered thoroughly and clearly, and All of the staff was pleasant, not just our representative. I will definitely be recommending Go Courtesy Ford to any friends and family looking to shop in the future. Thanks again Isaiah & Brittani

Cpldavis37

23 de jul. de 2011

Dan was great, I had a check engine light that came on a day after I bought my truck. I called Dan and he took care of everything it would have been a $1200 dollar fix, but Dan took care of it. It did not cost me a dime. They did not need to fix it as I did not buy an extended warranty, but they did. I will buy all of my cars in the future from Dan Gilmore. He is the best and very easy going. GREAT!!!!!!!!!!!!!!!!!!!!!!!!

webers

23 de jul. de 2011

Working with Dave and Mark was a pleasure. Mark was very funny and personable. Dave was awesome at communication with us, as we came from out of town. The overall experience was very good. The only area that we did't find particularly favorable was waiting to sign the papers with the finance dept. We waited a very very long time for that. But all and all the experience was good, we would definitely return in the future and recommend Dave and Mark to our friends and family.

mskrockymtn

20 de jul. de 2011

I was very impressed with how courteous that Liz Welker and the other staff (Brandon) were to me. They had all the paperwork ready for me when I arrived after work and sold me a great car and gave me a great deal with along with a "no pressure" environment.

samalan

18 de jul. de 2011

Courtesy Ford is the only dealership I have purchase a vehicle from in 26 years. The last two vehicles I have purchased I worked with Russ and Charley. I thoroughly enjoy working with these guys. They make a great team always working to be my advocate in the sales process. Experiences I have had with both of them have been exceptional.I was also very appreciative of the Assistant Manager (forgot his name). He also tried to get the deal that I was looking for and made me very satisfied in the end.

Dkrohnfe

15 de jul. de 2011

The overall experience was positive with a caring atmosphere provided by the sales team I worked with. As with any purchase of a vehicle schedule conflicts arose but between the two associates of Go Courtesy Ford I was helped in an expedited fashion. I would choose to do business in the future with this specific Ford dealer due to the way both sales/management personnel treated me as a customer. Thank you and this dealership truely EARNED my business.

gbirkmaier

12 de jul. de 2011

My wife and I have puchased and leased many cars/SUVs from this dealer and are very satisfied with the way we have been treated. We are a FORD family and have enjoyed the quality and valve of the vehicles we've purchased/leased. The sales consultants (Ray Loghmani and Salvador Garcia) were very friendly, knowledgable and helpful in the purchase of our 2011 FORD Explorer!

mgeoffro

12 de jul. de 2011

Liz was extremely responsive and asked all the right questions to align with my needs. My quick decision to purchase the vehicle was based partly on Liz's honest and up front approach. In the end, the deal was exactly what Liz had represented it to be. When you go to Courtesy Ford, ask for Liz and you won't be dissappointed.

ecklbt

10 de jul. de 2011

Russ, Gil, and Brandon all made the buying experience for both my wife and I very relaxing and pleasurable. At other dealerships, I didn't feel this way. I hadnt bought a new car since summer of 2003. Things, technology, etc. wise, had changed significantly. I found Russ, Gil, and Brandon very knowledgeable and willing to share their knowledge with us, were very friendly, helpful, and considerate. I really like my 2011 Ford Fusion. I tried other makes and models but find this car to be the tops in its class. The specific car we bought had just the right packages and options on it. I feel good about the fact that Go Courtesy Ford had this car available on their lot the day my wife dropped in and sold it to us for a very reasonable price. Thank you Russ, Gil, Brandon, and all of the employees that helped my wife and I purchase what I consider the best car I have ever owned.

cplattner33

9 de jul. de 2011

Dan Sitz at Go Courtesy Ford was very personable, and made sure the service on my 2007 Ford Edge was performed perfectly. I got "the works", a complete brake service on my worn out rear brakes, and 4 new Michelin cross-terrain SUV tires. I was able to get $10, $40, and $50 rebates for a total of $100 in rebates for those services. In addition, they even matched the Costco price for the tires which was about $8 less per tire. My Edge feels like a different vehicle, quieter, and handles better. Thanks, Dan!

Tim Moore

4 de jul. de 2011

Was treated well. The two salesman worked well together to get us the vehicle we liked. Mark Kaplan even had insight into how the dealer obtained the vehicle, which was nice. I even received a free oil change.

babata

3 de jul. de 2011

Great service, and very decent deal on my trade for a new (used) car. Quick & Courteous & No Pressure dealership. The sales consultant, Salvador, was very nice, as well as Eric, the financial adviser. Thank you!

Umbralatro

2 de jul. de 2011

Very friendly and courteous staff. Everyone I talked to was so gracious and understanding of exactly what I was looking for. They found me the best deal with the type of car I wanted and managed to get me the best value in my new (used) car. I was very happy to deal with them after my last experience buying a car and would gladly go there again, when I eventually decide to get another vehicle. You feel a sense of personal connection with Dan, even in just the short amount of time you really spend with him just going over the details and getting everything worked out. It's not completely business, but still very professional and you feel welcome.

bilmarkas69

30 de jun. de 2011

I had be to a lot of dealers in the last month looking for a car for my wife. Charlie at courtesy ford treated me well and worked very hard with Chris in finance to basically but together a deal that i just couldnt walk away from. I never felt pressured or treated as if i was lucky they were working with me. As i had with the other dealers that i dealt with. My wife love's the escape and we were well taken care of. I will only buy my vehicle's from courtesy ford for now on " unless charlie and chris retire" Because i honestly beleive that my experience with this dealer was positive due to them. Thank you gentlemen until the next purchase.

irwinkravitz

29 de jun. de 2011

There was a problem the day of sale with finance rep who kept us waiting an hour and a half. After we described our dissatisfaction on this site, the management and sales rep worked very hard to make amends, and they did sincerely. Because the incident did happen, and because many were inconvenienced to fix the problem, I cannot say the customer service was excellent over-all. They did everything the could to fix it, and I can recommend do this dealership.

Foxxx

29 de jun. de 2011

I bought a 98 Ford Contour from Go Courtesy Ford. Two weeks after that the car started showing severe transmission problems. At first I called and didnt get a call back. I ended up submitting negative reviews online and a week later I did get a call from Robert one of the managers at Go. He was willing to help, I took the car in, the dealership provided me with a rental paid by them for about 2 weeks (the duration of the repairs). The dealership replaced the transmission at a discounted rate and covered half of that price as well. I still ended up spending money on it but considering the alternative it was a satisfactory solution. Special thanks to Robert for stepping up and providing good cutomer service!

barch319

26 de jun. de 2011

This has been the best new vehicle buying experience I have ever had, without a doubt. I highly recommend this dealership and the sales associate Tony Upton. Tony was very helpful from the very beginning all the way through to the very end. I will buy from Go Courtesy Ford and Tony Upton again.

CaliB

25 de jun. de 2011

Ray was very thorough and when the dealership didn't have the car were were looking for on the lot - he did a thorough check of upcoming inventory and kept us up to date. Ray found the exact car were looking for and the purchasing process was simple and enjoyable. Once we had the keys in hand, Ray was thorough in walking us through the various features - and we drove off extremely happy.

dshelley

24 de jun. de 2011

My experience was very professional. Ray (salesman) greeted me within a very short time while I walked the parking lot looking at trucks. He readily offered to get keys and get me driving one of these new trucks. Everyone I dealt with, from the financing manager to the receptionist was very friendly and helpful. My experience was excellent.

Tim Cole

24 de jun. de 2011

My third vehicle from Go Courtesy Ford. That speaks for itself. This is the second I have bought from Mark. He is a great guy! Tons of knowledge. Makes a customer feel like a King! He took time to ensure that everything was taken care of right and answered any questions that I had. mark is no stuff shirt salesman who will forget you the moment you walk out of a dealership. I wont ever go to any other dealer. Go Courtesy Ford is Number #1 in my mind!

joggajogga2

22 de jun. de 2011

Absolutely the smoothest transaction I have ever had at a car dealership. Very nice and helpful people. Just felt comfortable with the transaction from start to finish.

rddingman

20 de jun. de 2011

I am a repeat customer of Mark's. He's is great to work with! Nick, the finance person, waqs also great to work with.

anamaeiii

15 de jun. de 2011

I walked into this dealer with the plan to just browse, but I was so impressed with the service I received I ended up buying a car that day. They also worked with me to get a deal that I could afford.

AmberJade

11 de jun. de 2011

My Car buying experience with this Dealership was amazing. Everyone was so helpful. I am a first time buyer with Credit issues and I was able to finance a Car.

dar1how

11 de jun. de 2011

All of the employes mentioned devoted 150% ++ to a successful conclusion. The vehicle was just what I wanted (Ford Fusion Hybrid), the price was right, and they were VERY helpful "training" me on a Hybrid which was foreign to me. I drove up to this dealership from Colorado Springs because I searched the internet and determined that they had in stock a car that was a perfect match with what I wanted. Also I did check out dealership rating on "DealerRater" and it was very good. We had a little hick-up when paying for the car....I had a check on Scottrade Colorado Springs who would not verify its "goodness" (to my surprise) so these guys got creative and found a way to "wire" the funds from Scottrade and all went well. I consider this transaction a "win-win" for myself, the guys that are mentioned, and the dealership.

nerdrob2000

10 de jun. de 2011

My son was killed in a motorcycle accident and the car I was trading in was his. From the time we got there to the time we drove off in our brand new Edge, they were very respectful of my feelings. We were there on Memorial weekend and the dealership was very busy, but they still took all the time we needed. Wish there was a 10 rating for customer care, I would give it to these 2 salesmen. We got the vehicle we wanted and love it. Thank you Paul and Charlie.

Dan Gohr

10 de jun. de 2011

We called Paul on the phone and expressad to him what we wanted and that young man went to work for us. We expressed to Paul that we were really busy wright now, however, we needed a good used car thet would get good gas mileage was one to four years old andin real good condition. Paul brought three or for cars over to our home for us to test drive. We saw the Lincoln and it was everything we wanted. The price was a little over our guidelines but Paul explainded to us that with what the dealership had invested in the car they could not go any lower. So we decided to buy. Peul made sure everything was done in a very profesionel way. We would reccomend Go Courtesy Ford and Mr. Paul Daton anytime. KEEP UP THE GOOD WORK.

Foxxx

9 de jun. de 2011

I bought a 98 Ford Contour from Go Courtesy Ford. Two weeks after that the car started showing severe transmission problems. On the carfax report it was showing the dealership had flushed the transsmission fluid few months prior, thus obviously masking the problem so they can sell the car not mentioning anything about it. They made sure it doesnt show before it is too late to return the car. LOW AND DISHONEST. In addition when I called them about it they said they will do some "homework" and will call me right back. Never heard from them again.

Foxxx

9 de jun. de 2011

I bought a 98 Ford Contour from Go Courtesy Ford. Two weeks after that the car started showing severe transmission problems. At first I called and didnt get a call back. I ended up submitting negative reviews online and a week later I did get a call from Robert one of the managers at Go. He was willing to help, I took the car in, the dealership provided me with a rental paid by them for about 2 weeks (the duration of the repairs). The dealership replaced the transmission at a discounted rate and covered half of that price as well. I still ended up spending money on it but considering the alternative it was a satisfactory solution. Special thanks to Robert for stepping up and providing good cutomer service!

champc

8 de jun. de 2011

Received my incredible 2012 Mustang GT last week from GO Courtesy Ford. Ordered it in March after test driving 2011 V6 & V8 Mustangs and meeting the most helpful and friendly salesman Tony Upton. During the long wait for my Mustang to be built and delivered, Tony kindly answered my pleas for status and diligently let me know when he received news. Upon delivery and receipt, Tony efficiently arranged the deal and Nick Sandberg (in Finance) made the process painless and encouraging; they handed over the keys and sent me cruising in no time.Days later going back to the Service Dept. to have options installed on my GT, received courteous treatment and professional service from everyone but specifically Juan. Juan is top notch when it comes to customer service.Great experience from this dealership. Made my decision to buy from them easy and made it even easier for the future because I know now where to GO for the next purchase.

marciaron

8 de jun. de 2011

My husband and I went to Denver from Colorado Springs to a dealer ship that claimed they had a Ford Freestyle we had seen on the internet. We spoke to them 2 days in a row and were told it was available. When we arrived, they claimed the vehicle had been sold a few days prior, but they had another one newer and more expensive. Not only were we lied to, but we felt we were treated poorly and given the run around! After leaving, we just happened on Go Courtesy Ford and were approached by Ray Loghmani. Ray was to the point, informative, helpful!!! Ray showed us the Freestyle that we purchased, and it was much better a vehicle and better priced then the other dealership!!! Thank you so much Ray and Go Courtesy Ford.Marcia and Ron

Camh2001

8 de jun. de 2011

I had an appointment to test drive a Titan on 5/21 and the salesman who was selling the truck wasn't around. Since he's the only person with a key to this truck, I was unable to look at it. I waited a week for a response and never heard anything back. Still haven't heard anything back from this dealership to this day. I emailed the general manager Adrian and never heard anthing back.

21 speedway

6 de jun. de 2011

This is our third vechile we have bought from Courtesy and also worked with Gil for all of them. We wouldnt go anywhere else. Courtesy has been there for me since my first car back in 1987. I always reccommend Courtesy to people for all the reasons listed above. Soon we will buy our daughters car there two. Wow

Mike Ireland

5 de jun. de 2011

I was shoping around for my first car and was not having any luck. Then I went to Courtesy Ford and met car salesmen Paul Dayton. He didnt come up and attack me with car ideas. He told us to look around and when I found something I liked come talk to him. When I found the car I liked he was very informational and helpful. Overall, after looking around for a couple weeks and dealing with many car salesmen Paul was the nicest, coolest, and best salesmen I had workeds with!

hamilch81

4 de jun. de 2011

We went to Go Courtesy Ford with the intention of trading in our three vehicles (a 2008 F350, a 07 Expedition EL and an 07 Taurus) for two; ultimately we wanted to decrease our total monthly payments. We knew we wanted a car and had to have a truck to pull our 25 foot travel trailer. Kevin and Robert worked hard to get to know us as individuals (not just customers, but individuals), our situation and our goals. They then helped us find vehicles that we liked as well as met our needs while keeping within the payment range that we needed to be in. The GSM actually set down with us and worked up different payment options on a variety of vehicles so we could see what our options were; a level of personalized service that we have never experienced before at any car dealership. It was obvious that he not only wanted to sell a car, he wanted to sell us a car and have payments that we would not only be happy with, but comfortable with. Kevin showed us all of the vehicles that we were interested in. He was extremely friendly and knowledgeable about the vehicles and was able to demonstrate their functionality without any hesitation. We ended up landing on a 2011 Ford Fusion and a 2011 Super Duty. The vehicles that we purchased we sold to us at just above invoice, plus we got all factory rebates. Once we got in to finance, Nick showed us all of our options for extended warranties and sold us warranties at competitive prices. Just like Kevin and Robert did prior, Nick personalized the service he gave to meet our specific needs. I drive 30k miles a year; he recommended an extended warranty that would cover the car until 120K miles and sold it to us at a price which was less than the original 100k warranty. We also purchased an extended warranty on the Super Duty. We were in and out of finance in little to no time and felt good about the decisions we made.During the vehicle delivery, Kevin again went through the functionality of the vehicles and went over the owners manual and warranty information with us. He gave us his cell phone number and encouraged us to call him with any questions/concerns that we had with the vehicles. He also set up our sync accounts for us online and synced our phones to the vehicles. At 11:00 PM we finally left the dealership (they closed at 9), all of us exhausted, but at no point did we ever feel like we were a "bother" for keeping Kevin, Robert and Nick well past closing time.Most dealerships are in it for one thing, to make a huge profit (to see how much they can gross). While Go is a business and they are there to make money, we felt that they had our best interest in mind. From start to finish, sales to finance, Kevin, Robert and Nick worked hard to exceed our expectations and make the car buying experience as easy and as enjoyable as possible (the fact that I use the term "enjoyable" speaks strongly about our experience as we normally dread the car buying process).Normally after you purchase a vehicle (not to mention, two), you end up having "buyers remorse" two days after you take the vehicles home. You have time to process the investment/commitment that you made and wonder if you made the right choices. This is far from how we feel about our experience at Go and the vehicles that we purchased. We LOVE our Fusion and our Super Duty and the financial commitment/obligation is something that we are comfortable with. Not only did Kevin, Robert and Nick sell two vehicles to a couple of "customers", they made friends and loyal customers for life...Thanks guys!Chris and Mike

jpullara

2 de jun. de 2011

Dan Gilmore is a genuine. honest person who does his best to help you with the buying process. If you're looking for a new or used vehicle start with Dan and you won't be disappointed. The GO Courtesy dealership treated me fairly, and made buying a new truck a great experience.

SR3711

2 de jun. de 2011

On Monday May 30th, I went down to Go Courtesy Ford in Littleton, Colorado in search of a vehicle that was listed as being on their lot on Autotrader.com. I had spoken with one of their sales reps, Paul Dayton, regarding the car I was interested in on the previous Friday. The day of me purchasing the car, I worked closely with Paul and the finance dept to get me into the vehicle I was interested in. Paul went to great lengths to make sure that I was taken care of. He worked out all the details with the car and made sure that i didn't walk out the door disatisfied. I recommend GO Courtesy Ford to anyone that asks me which dealerships Ive had the pleasure of doing business with. Thanks to Paul Dayton and Jeromy Archuleta for their kind service and excellent professionalism. Sincerly,Josh WellsPurchased: 2005 Subaru Legacy 2.5GT Sedan.

lathomas78

1 de jun. de 2011

I had such a pleasant experience when purchasing my vehicle. This is the second vehicle that I have purchased from GO Courtesy Ford. I will continue to come back. Chris was extremely knowledgeable and courteous. He made the car-buying experience a breeze. I also had to return to the dealership shortly after purchasing it due to a problem with the vehicle. The management at GO Courtesy Ford was extremely helpful. I left with my problem solved, and I was completely satisfied with the experience. A++++

Cristiaan

31 de may. de 2011

Sebastian was very professional, patient, knowledgeable and nice! I would recommend this dealership and Sebastian in particular to anyone. Overall it was a great experience, the deal went smooth and painless and Sebastian made sure I get the right car for my money. Not at last, I have to mention that the GM, Adrian supervised in a professional manner the deal from the beginning to the end.

mcrocker78

25 de may. de 2011

Excellent experiance. They are a pleasure to work with here. Got exactly what I needed for the exact price that I wanted. Mark Huff is great and SO friendly. It was an easy and seamless process from start to finish. I would recommend that anyone in the market for a new or used car check this place out. Totally worth your time!

whatmt1

22 de may. de 2011

I would not recommend using this dealership because they are not trustworthy nor honest. We entered into a purchase agreement for a car that apparently had been sold 5 days prior. Rather than telling us about this, the sales person, Mike Sears, proceeded to try and sell us another, more expensive car. Finally, after asking a few times where our car was - he finally admitted that they did not have it. We are hard working people who just wanted a car to replace our 15 year old truck. Overall, a horrible experience and DO NOT GO TO GO COURTESY FORD!

AmyDLong

22 de may. de 2011

Overall the experience was good. I wasn't happy with what I was offered for my trade initially. I also feel like the price of the vehicle was a little too high. It isn't reflective of Go Courtesy Ford but the car business in general. The push to sell and convince buyers is inherent in car dealerships on the whole. Sebastian was great at just talking about the car without convincing me that I had to have it-I would go back to Go Courtesy Ford but hope that I have purchased a car that will last me for awhile!

jeckebr

16 de may. de 2011

Dan is a great representive of Courtsey Ford. He listened to what I was interested in buying, showed me several options within a short period of time, and made sure I was going to get the best used car for the my money. Dan is truely friendly cares about his customers. He explained all the paperwork. I would ask for Dan the next time I purchase a car.

grybski1

13 de may. de 2011

Sebastian was a great salesperson to work with. From the time I entered the lot, he was curteous, listened to my wants/needs and didn't apply pressure just to get me to buy anything. He worked with me on all my concerns and was genuinely concerned that I was a happy customer. Jeromy made the financial piece easy, smooth and painless.

kbjord

10 de may. de 2011

Our experience at GO Courtesy Ford in Littleton was great. Everyone was friendly and helpful from the first phonecall and even after the sale was made. Liz Welker was the salesperson I worked with. She was very friendly and helpful and answered our questions. We also worked with Eric in financing. He was also very friendly, helpful, and eager to answer our questions. Overall, the experience was wonderful and I am very happy with my Ford Escape.

evanryn

10 de may. de 2011

The last car that I bought from a dealership was not a fun experience. All the salesmen were fake and the place felt really scummy. But my time at GO Courtesy Ford was comfortable from the very beginning. Mark and Kevin were very friendly, knowlegeable and never made me feel pressured. I would definitely recommend GO Courtesy to my friends and I hope to buy from there again in the future.

sivadharobed

9 de may. de 2011

Salesman was very candid and friendly. Didn't try to sell me something I was't interested based on the little knowledge he had about me. The finance man was able to get me a lower interest rate than expected.

ecoler

8 de may. de 2011

Very friendly and wanted to please even late at night. They got a vehicle out of a bunch of cars that were very close together just so we could test drive the vehicle. The sales person was extremely easy to talk to and very down to earth. I feel we got the best possible price also.

bjensen

5 de may. de 2011

The people at Go Courtesy ford were very patient and dedicated in helping me find the exact truck with the precise features, color and engine type that I wanted. Once the truck arrived, the salesman went through all of the electronics and features of the truck in extensive detail so that I drove away with a very thorough understanding of my newly purchased vehicle.

danr1707

2 de may. de 2011

I would recommend this dealership. They were accommodating. We were able to negotiate a deal without the dealer seeing my trade. The dealer even came to my house 5 hours away from the dealership and picked up my trade. I'm very happy with my new truck.

jckelly

28 de abr. de 2011

I had a very poor experience with Barbee Freeway Ford beginning with the test drive through the finance agreement. Go Courtesy Ford was able to deliver a far superior experience from beginning to end. I purchased a first car for my daughter and feel confident that we recieved a reliable and equitable car for her. Thank You Paul for all your help!

tmdenison

26 de abr. de 2011

Dan was very helpful upfront - giving us the details about the car that we requested -the history of the car (analyzing the carfax report) and the comprehensive sreening the service department went through and other services that had been done to it to get it ready to sell. He made us feel really good about buying the car and assured that it was going to be in great shape. Kevin had sent an email to us after an online query that showed several of the type of car we were looking for - this showed some new pricing that wasn't even available online yet. This ensured we got the best possible price. Overall, we had a great experience at Courtesy Ford and would/will use them again if possible for future purchases.

jeff.fagler

24 de abr. de 2011

One of the best experiences at a car dealership I've ever had. The guys were all great to work with and I felt that I had made some friends by the time I had taken delivery. They worked hard to make the deal the best they could for me and made sure that I was taken care of after the sale was complete. I will definately be back to see them when it is time to upgrade my wife's car.

gocourtesy123

18 de abr. de 2011

Gil is by far the best sales person I have ever worked with. I have have purchased 2 vehicles with Gil - and the process could not have been easier. Gil is the most knowledgable salesman out there, his product knowledge is second to none and is absoultely "PRESSURE FREE"!!!

cmbrew

17 de abr. de 2011

I have purchased a total of 3 vehicles from Go Courtesy Ford in Littleton, Colorado over the last 18 years and have had a great experience each time. I explained exactly what I wanted and each time they delivered. Mike Sears was just a friendly easygoing guy that made the car buying experience very enjoyable. He was very upfront about the timeline from start to finish and we appreciated that. We would buy another vehicle from him in the future when we are ready. I highly recommend this dealership to anyone that has had a less than satisfactory experience with other dealerships.Mike Brew

bige259

16 de abr. de 2011

I started looking for a Ford Escape on the internet. We bought a Ford Taurus from Courtesy a few years ago and had a great experience. Paul assisted me in determining the right vehicle for my husband and me. By the time I went to the dealership he had narrowed down the choices and price based on my preferences - he did an excellent job. I was able to make a decision quickly. Financing went very smoothly - the paperwork was ready in about 20 minutes. Overall an excellent experience and we love our new Ford Escape.

jbpalumbo1

14 de abr. de 2011

They sales team was very helpful, informative and friendly. I wanted to see what inventory they had for used vehicles and Sal showed me. Then when I went back to test drive, Tony assisted me, reviewed pricing, financing, etc. They were professional and not pushy. Once purchased, they made sure I was taken care of, got my bluetooth set up, ac working correctly and provided follow up. It was a great buying experience. The finance team was also professional and helpful. I am pleased with my purchase and the price I paid.

Megsie

14 de abr. de 2011

My husband and I had a wonderful experience with "Cata".He was friendly, courteous and well presented.He knew a lot about the cars he was selling and did a wonderful job.We would HIGHLY recommend Cata to our friends and family.We really appreciate all that he did for us!

khall

9 de abr. de 2011

I had a great experience at GO Courtsey Ford. I visited other dealerships, and made several calls to others and did not have good experiences. The salesmen I worked with at GO Courtsey were different, they did not seem pushy, did a great job. Mark Kaplan and Russ handled each of my request and did so very efficiently and promptly. Mark was great to work with, I am gald I had the oppotunity to work with Mark. I will definitely be calling him the next time I purchase another truck.

julz1177

7 de abr. de 2011

Everyone at Courtesy Ford is amazing and will go out of their way to make you happy. We bought 2 cars with in one week and both times we had to take our small children with us. Now if you purchased a car before this can take 2-4 hours. Well the entire time several of the sales staff played with our kids and made sure we had everything we need to keep them busy while we waited. We worked with Sebastian and Cata on the first purchase and mostly Sebastian on the second. The amazing thing was our little girl loved Cata so much she seemed to not want to leave his side and he was fine with that. Yes we went there to buy cars but when the staff goes out of their way so much to make you comfortable and your kids happy it makes you want to go buy 10 cars from them. We got a great amount for our trade in and a great price on the cars we purchased. There wasn't all the back and forth you just tell them what you are looking for and want to pay and they will try their hardest to get you what you want.I plan on buying another car at the end of the year and there is no doubt in my mind that we will be back.BTW, the GM Adrian is the nicest guy and he will make sure that everything goes as smooth as possible.

ksyddall

30 de mar. de 2011

I visited the dealership because I was looking for a used car and my parents had purchased a car from Cata previously and had a great experience. Cata got me into the exact car I was looking for and was wonderful to work with from start to finish. I would highly recommend Courtesy Ford based on my experience with the dealership and with Cata specifically, and will be giving his business card to any of my friend that are looking for a new car.

malibu32

28 de mar. de 2011

I live in Malibu CA and the idea of buying a USED PORSCHE from a FORD dealer was a bit intimidating. That said, I saw great reviews of Go Ford and bought a used Porsche based on photos and car fax and sales person information. Liz was great. willingly let me have car checked out locally. Always responsive.Also she provided me timely information. I asked many many questions about the car. Car was priced competitively and fairly for its pristine condition. Negotiating was pretty minimal since car was high demand but they were reasonable. This was a cash deal and paperwork, handling and shipping car was simple anddetails were all handled with speed and ease. Kudo's to Liz and dealership for smooth transaction and a spirit of CAN DO. and WILL HELP MAKE PEOPLE LIKE THEY WANT THEIR BUSINESS.Appreciate the value and the follow through and my expectations were EXCEEDED by these folks. And yes, i have bought over 20 cars in my life so this is a letter of praise with some serious credentials attached.

dlc77

19 de mar. de 2011

Paul Dayton was our salesperson and he was very easy to deal with and knowledgeable about the cars they had on the lot and features of the cars. He was not high pressure at all which is such a change from our previous car purchases at another dealership. We also worked with Robert McMann and he was also easy to talk to and was willing to negotiate. We were really happy with the experience and we love our new car. We will be recommending Paul and Go Ford to our friends and family.

coolncalm

17 de mar. de 2011

I dealt with Paul Dayton. The experience was overall just fine. There were no major "bad things" to report... the car dealer business as usual. I went to a few different dealerships and came back to Paul because he was the most accommodating. I'm not a very chatty, shoot the breeze type of person in car dealerships... more of a "let's do business and move on" type.I suppose they sensed that and we moved forward. Paul is great, the finance fellow was great, I got a nice car, done deal.

hdmartin001

16 de mar. de 2011

This was the first time I have ever bought a car. I went in not knowing really what to expect, or really what to do. Luckily, Cata was my salesman. He listened and talked to me about what I wanted out of a car and what was in my price range. He was very friendly and knowledgeable about the different cars in the lot. I ended up buying a car that I really love, and that I can afford on my budget. Throughout the whole purchasing process Cata was personable, he sat and talked with us when we were waiting for the paperwork and such, and he offered us refreshments (which was much appreciated because I just came from a long at at work). Even though it was late, after a long day, I had an excellent over all experience. After I bought the car, Cata also let me know that I left some important looking things in my old car (that I traded in) and helped me fix up some scratches and such on my new car. I feel that if I ever had any problems or questions that I could go to him for answers. I would also refer him to my friends and family. Thank you for a great first-time car purchase experience!

oliversibbs

7 de mar. de 2011

Tony was a true professional had a truely hassle free experience thoroughly enjoy my used car purchase and would recommend anyone to this dealership.To see especially Tony Gashani in sales a true professional who is very well versed and knowledgeable and financing was a snap,true five star outfit.

dlgillbank

2 de mar. de 2011

I came in looking for a used car. As soon as I walked through the door, Gil greeted me. He is so kind and inviting, he made me feel welcome and comfortable right away.I'm trying to rebuild my credit, thus trying to buy a used car. Well that didn't work out, but through further investigating turns out I qualified for new. Gil was very attentive throughout the whole experience, and explained everything in fine detail.I will certainly recommend him to anyone looking for a car!!

CaptGMoore

21 de feb. de 2011

Antonio & Catalin (Salesmen), were very friendly and outgoing. They were willing to help me, without putting any pressure on me. There were several cars that I was considering, and these two salesmen worked as a team to make sure I had everything I needed to help me make a decision on a car. Once I had decided on the car I was interested in, they continued to help me until the deal was done. Nice Job by both of these salesmen.

Meermans

17 de feb. de 2011

I can be a tough customer. Dan would probably say that he disagrees with that statement, but I think it's true. In this economy, I am having to watch every dollar that I spend. Dan was a tremendous help to me. Even when I returned to the dealership the very next day after the deal (I thought there had been a misunderstanding and there was not) - he handled the situation perfectly. I was very strict about my requirements for a purchase and I also had a lease return that I needed to take care of. Dan was very professional throughout each transaction. I am very thankful to both Dan Gilmore and Kelly Goplin for their patience and assistance. I truly believe that GO Courtesy FORD Littleton is lucky to have them at their dealership.

rogerematz

17 de feb. de 2011

Outstanding experience. The staff were friendly and helpful from first stopping in. Chose this dealer as I had experience with their service department for my daughters Escape and was very impressed. Straight forward purchase with no hidden costs.

andreaperalta

11 de feb. de 2011

Our sales person was Liz Welker and she was absolutely wonderful. My husband and I bought the new 2011 Ford Fiesta for our daughter and this was a huge purchase for us. Liz was completely approachable, warm, genuine, and knowledgeable without acting aggressive and pushy like we have experienced in the past. We felt like Liz was a friend who wanted to listen to us and really paid attention to our needs and particular life circumstance. She did not play hard core sales tactics games with us but rather told us exactly what the price is and helped us find a way to make the payments work for our stretched budget. She was knowledgeable about the car and made us feel very comfortable about the safety features considering this is a car for our teenage daughter who will sometimes be driving our special needs son. I have never met a sales person who was so knowledgeable yet personable, like a trusted family member. This is our 2nd Ford vehicle and we will definitely come back to buy our next Ford Explorer from Liz Welker, at whatever dealership she works for at the time because she has been in the business for over 7 years. We will also recommend Liz to our friends who may be in the market for a new car.

billmcgee

4 de feb. de 2011

Best experience I have had in very long time. Paul listen to what I wanted and kept working with me to the end when deal was falling apart.He did a excellent job start to finish. It has been a very long time since I have had a good experience buying a truck. I had several other dealerships not listen to me and only tried to push there product on me even when I did not want it. Paul Dayton was great and I have all ready recommended him to a contractor looking for a new truck. Great Job GO Ford

rchisi

29 de ene. de 2011

I started out looking for a used vehicle. Kevin politely ask if I would consider a new vehicle. His quote was good, I looked at the car and ask about a different car. He compared the two, showed me the difference. Quoted the second car. Everyone was polite and friendly. I didn't feel pressured. It was a very pleasant buying experience. I have recommended Kevin and the dealership to a friend who is considering a new pickup.

robbs10

27 de ene. de 2011

Had a great experience with the dealer. Everyone was courteous and friendly during our visit. Gil was very knowledgable on all features and options of the vehicle. He was very helpful and answered all of our questions. He went the extra mile to pick up the car to resolve pairing of our bluetooth phones to the vehicle and provide me with a loaner.

toddbe

20 de ene. de 2011

Great dealership and very friendly staff. They were easy to work with. They also had great inventory and price. i got a good price for trade in too! The serice department did my after sale stuff well, and quickly. I would definitely recommend this dealer!

slwise

20 de ene. de 2011

Gill was very helpful. I was able to take a long test drive on the roads of my choice. All the features of the new vehicle was explained throughly. No pressure but was interested in making sure I had all of my questions answered. Yes, I would buy from them again.

pazmania

11 de ene. de 2011

Courtesy Ford was excellent to deal with. We contacted several dealers in the Colorado area, and there were several whose ethics were questionable. Not Courtesy Ford though. They were upfront and honest during the entire transaction. We highly recommend Courtesy Ford and will do business with them whenever we can. Thanks Couretsy, you're top notch!!!

ron.dehn

4 de ene. de 2011

We were extremely happy with the whole experience. Quite a bit of work was conducted over the phone prior to our arrival, and when we arrived, all was ready for us. Gil was professional, friendly, and great to work with. We definitely would do business with Gil again.

john.chisum

3 de ene. de 2011

These guys do a good job! I liked that Mark gave me a good initial price after my internet search(other dealers started higher for same car) and that the entire process was professional and not aggressive.Only thing I would have changed was the slow vehicle prep time, but it was Dec 31st.

jamesdubee

3 de ene. de 2011

Both salesmen were very pleasant, friendly and knowledgeable. The buying experience was very straight forward without any pressure. I stopped by one day to look at cars and then purchased a car the next day. Mr. Gashani handled most of the transaction, although my firt contact was with Mr. Sardar on the first day. Mr. Gashani took the time to explain the features and walk me through the creature comfort features. When he was uncertain of my question he would seek a manager's assistance. I have purchares many cars over my life. I would rate this transaction up with the purchare of my wife's car several years ago. In both transactions, wI was pleased by the experience. I would reommend the sales staff at this dealership.

cindyb70

30 de dic. de 2010

We drove from Greeley, CO on a Monday night because this dealer has a great reputation. We called ahead and when we arrived, the deal was close to done-Mark Huff already had everything prepared for us to take a quick test drive. We purchased an SUV that evening. Unfortunately, Tuesday morning, my back went "out" as a reult of the particular seat style. I called the dealer back on Tuesday and explained that I was not satisfied with my purchase as I had missed a days work over it. I was afraid of being trapped in a vehicle for the period of the loan and being unhappy and in pain. I wanted to bring the SUV back that night and I wasn't taking no for an answer. The manager (Robert McMann) called me from home to assure me that I could bring the SUV back at my leisure and that if we were not able to find a vehicle that I was saisfied with, he would cancel the contract. I was skeptical, but went ahead and gave him the benefit of the doubt. It really paid off. We ended up in a much higher end vehicle with seats that are heated and have lumbar support at no additional cost to us. The car we left with Wednesday night (last night) is worth more than $5K additional compared to the one we had Monday night and Robert even managed to work it out so that the payment we were quoted on Monday night (for the much cheaper-basic SUV) remained the same.I am thoroughly impressed with the service that I received from Robert and Mark was a pleasure to work with, as well. And I am not someone that impresses easily.My faith and trust has been restored.If I had a bad experience, you can bet I would be blogging about it all over the place. But, this was a good experience, and I felt it was only right to blog about that as well.

colemarie22

29 de dic. de 2010

We bought a used car from these guys and have had it in their shop twice. The first time they didn't fix anything I took it in for except the previous owner had an alarm in it that was going into panic on its own, instead of fixing it they took it out and kept it and left me with the stock alarm! They refused to fix the blown speaker that we bought the car with. They told me I had to pay to get that fixed even though it was blown when we bought it. When the transmission problems were continuing from the first visit we took it back in and was told it was going to cost $100 to look at it even with an extended warranty and only having it for 2 weeks. They are not looking out for those who buy used vehicles from them. Ive had this car for 2 weeks and have had to take it in 2 times only to be jacked around. Ive been misled into thinking these things would be fixed only to arrive and be told I had to pay. I wouldn't recommend this dealership to anyone.

dinacline

20 de dic. de 2010

Kevin Laurie & Brandon Reiff are really nice guys. They made our new car buying experience the best we have ever had. Kevin was very helpful on helping us decide which car was the best for our needs. Brandon was very helpful with the financing and great extras that would benefit us the most (extended warranty, Gap Insurance, and extended maintenance program). These guys are just your run of the mill salesmen. They really cared about our needs and customized our whole package to fit what we needed in a car / financing package. They were very considerate of our handicap needs and steered us in the right direction. Thanks to both of them. They were great! Thanks, Shelly McGaughey & Dina O'Toole

maleiagood

20 de dic. de 2010

Let's face it, the time and energy it takes buying a vehicle really bites. However, our recent purchase from GO Courtesy Ford this weekend was great. No PRESSURE, NO HASSLE, and a truly FAIR deal ! Go see Gil Montellano at Go Courtesy Ford, he is a real professional and cares about his customers. Definitely would recommend this dealership!

kurtfisher

4 de dic. de 2010

My first contact with Kevin was his phone call to me. I felt that I had no chance of get out of the F250 I could not afford to drive or own but Kevin in soft calm conversation with me gave me the confidence to at least let him try. My third purchase from this store took place TODAY! Kevin worked with me like the true professional he is, the Management Staff bent over backwards and Brandon in finance was just as outstanding as the rest of the team at Go Courtesy Ford. On a scale of 1 to 10 Courtesy Ford is an easy 12+. Another important point that people need to know about is the outstanding service department is the best I've had in 30 years. Thank you for that Tim! Gold star from the front door to the back lot.

bxz67

4 de dic. de 2010

RUN AS FAST AS YOU CAN FROM THESE GUYS, TOTAL SNAKES, HAD A VEHICLE AGREED UPON INCLUDING PRICE AND FINANCING ALL APPROVED, AND LET CHRIS THE SALES MGR KNOW I WAS COMING DOWN TO PICK IT UP, JOHN MUDD CALLED ME 15 MIN BEFORE I ARRIVED AND TOLD ME THEY WERE SELLING IT TO SOME GUY WHO JUST SHOWED UP AND SOLD IT FROM UNDERNEATH ME AFTER EVERYTHING WAS AGREED UPON. TOTALLY UNPROFESSIONAL, ALL CHRIS COULD DO WHEN I SHOWED UP WAS LOOK AT ME WITH A SAD LITTLE FACE AND NOTHING TO SAY. HE HAD THE LOOK OF A SHELL OF A MAN WITH NO INTEGRITY OR PROFESSIONALISM, A CLASSIC EXAMPLE OF EVERYTHING WRONG WITH CAR DEALERS. JOHN MUDD DIDN'T EVEN COME OUT TO APOLOGIZE IN PERSON AND FACE ME. THESE GUYS ARE A F'ING JOKE!!! I WAS TOLD THE GENERAL MGR WOULD BE CALLING ME AND OF COURSE HE DIDN'T CALL. INSTEAD OF 2 SALES THEY ONLY GOT ONE, THE GENERAL MGR IS APPARENTLY A GENIOUS AS WELL SINCE $500 WAS WORTH LOSING A POTENTIAL REPEAT CUSTOMER, BUYER REFERRALS AND 2 SALES. INSTEAD THEY GET A HORRIBLE REVIEW FOR MANY PEOPLE TO SEE AND HOPEFULLY THEY LOSE THOUSANDS OF DOLLARS FOR THEIR GREED AND UNPROFFESIONALISM. F'ING CLOWNS!ON A MUCH BETTER NOTE, I HIGHLY RECOMMEND HM BROWN AUTO BROKERS INSTEAD, THEY GOT ME A BETTER DEAL AND A LOWER PRICE ON THE SAME VEHICLE AND THEY INCLUDED A 90 DAY WARRANTY. JACK RAFFERTY WAS TOTALLY PROFESSIONAL AND UPFRONT WITH ME FROM START TO FINISH. I WILL BE A LONG TIME, REPEAT CUSTOMER. I WILL NEVER DO BUSINESS WITH A DEALERSHIP AGAIN AND WOULD NEVER RECOMMEND GO COURTESY FORD TO ANYONE.

Gary Reynolds

3 de dic. de 2010

Both Gil and Kris were very perfessional and it was a pleasure to deal with the both of them. This is the second truck I have bought from this dealership in the last two months and both were good experences! They did everything they told me they would do and the rruck was ready when I arrived.Gary Reynolds

cyndi.baca

30 de nov. de 2010

I haven't purchased a car in almost 10 years (been leasing for a while). My experience at GO Courtesy was great. Paul was great to work with, very knowledgeable, and helpful. I had some credit and trade-in issues that the dealership had to work around, but Paul made everything happen. I also had a good experience dealing with the finance person (quick and knowledgeable). GO Courtesy, and Paul specifically, were recommended to me and I will do the same if I know anyone looking for a Ford. Good experience all around.

daweaver1125

30 de nov. de 2010

Let me start off by saying this - I've never "enjoyed" the car buying experience. Everything is a negotiation, everything. Let's face it - car dealerships have a reputation that other's have created. Some deserve the bad rap, some don't. I can say this from the bottom of my heart - I bought I Ford Fusion from Go Courtesy Ford in Littleton, CO. While I have a great job (one that I'm thankful for) - my credit has taken a huge hit over the pat 2.5 years as I needed to take care of my father as he suffers from Alzheimer's. 2.5 years ago I had a credit rating of 830 plus - today, well I don't know, nor do I care BUT reality hits when it comes to buying anything on credit, especially a car. I really started to appreciate Ford during the government bail-out of the Big 3. What caught my attention initially was that they that Ford refused the government loans to be "bailed out". That's the hard working American attitude that I like and the same no excuse attitude my dad raised me with. At the same time - knowing that putting my dad's health and finances first, hurt me and my chances of getting a "fair shake" when it came to buying a new OR used car. I would probably have to pay despicable rates but at the same time - I made that choice on my credit and accepted that I would have to deal with the situation I created.Go Courtesy Ford, including Kevin Laurie and the finance team- worked with me, listened to my situation and went to bat for me like I never could have expected nor asked for. I left with a brand new Fusion that I could afford at an interest rate I didn't deserve on paper. I emphasize on paper because that's critical. Most places I spoke to - paper was gospel regardless of the "story" behind it. Well - I never begged, pleaded for them to hear my story because they heard it when I first walked in because I wanted to be straight up with them and not waste their time if they couldn't help. I told it once - they took it to heart and fought for me without me asking them to. Go Courtesy Ford has earned my business for a lifetime. Not simply because they sold me a car - but because they stepped up and believed in me and fought for that without me asking them to or expecting them to.Thank you Kevin Laurie and Go Courtesy Ford!!!!!Respectfully - Dave W.

JennyDeam

28 de nov. de 2010

I cannot recommend Antonio more highly. He was friendly and professional and worked very hard to make the deal work but at no time did I never felt pushed or pressured to buy. I had not really planned to buy at this time but he gave me such a great deal and made the process so painless I went ahead and purchased on the spot.

FrankON

20 de nov. de 2010

Efficiency, Friendly & responsive. Most of the transaction was via email; The initial price quotes were on the mark. No pressure. Thanks to the Go Courtesy team.My first contsct / communication was with Michael & he was very responsive - I never did get too meet him but appreciate his help. When all of my research was complete & I walked into the dealership - learned that Michael was on medical leave; Gil stepped up & was quite efficient in woeking through the paper work with minimum down time for me. An added positive; the vehicle was delivered to my door. Can't ask for any more than that!

lizet

19 de nov. de 2010

Let's start off with that once we walked in he was very polite and was open to what ever question we had. What we really liked about Salvador Garcia comparing other sales REP that we have meet to him is that his a problem solver! When a problem comes up, hes a person who solves it and gets the customer what they need. He Stays in contact with the people and thats a good key Even if they aren't due to make a purchase or help you out Salvador Garcia stays in touch.

PamelaMather

18 de nov. de 2010

Gil and his sales manager were fantastic. They were professional, courteous, respectful and very knowledgeable. It was a FANTASTIC transaction. No pressure, no slimy salesman.... it was VERY enjoyable. The purchase was an "impulse" buy, ONLY because of Gil. I had stopped in, just to ask a simple question, and left with a new ford truck... again, ONLY because I liked Gil and his team.Thanks Guys!!!!

Lynn Krefft

18 de nov. de 2010

I was having trouble with the SYNC System in my new Ford Escape Limited and drove to the dealership. Gil Montellano was kind enough to spend a hour with me to not only set up a second phone but explained features that I was not aware that the vehicle even had. He was knowledgeable and polite and I greatly appreciated the help. Gil has offered to continue to help my husband and myself with getting to know the features of our new Escape. Way to go Gil!!

Jane Tapp

17 de nov. de 2010

We purchased a new 2010 F150 with special a special wheel package that the dealership had purchased and installed prior to us ever looking at the vehicle. When we found that these wheels were causing problems with the truck and went back to this dealership for help. They first said they would fix the problem, but when they could not fix it they changed their tune and began to say it was not their problem because the wheels and tires were not stock. They first offered us some options but the next day they took those options back. In my opinion this is the most dishonest Ford dealership I ever purchased a vehicle from and I have bought many Ford vehicles because I was a Ford employee for many years and their product is the best! So in conclusion if you want to buy a Ford vehicle I suggest you DO NOT go to GO COURTESY FORD.

jdbort

17 de nov. de 2010

Gil, who was our salesperson was fantastic. He made the whole process very painless. This is our second time we have purchased a vehicle from him and would gladly recommend him to any of our friends. He spent alot of time explaining all the new features and get them set up for us.

straycat26

14 de nov. de 2010

Gil made our transaction go smoothly from beginning to end. He showed us exactly what we wanted to see, really listened to our needs, and never tried to push us in a direction we didn't want to go. He rode with us for a nice test drive, and we very knowledgeable and informative concerning the features of the new 2011 Ford Fiesta. The negotiation aspect of the deal was very easy and direct and fast. When we went to pick up our new car Gil spent more time with us teaching us features and capabilities, and made sure we knew to call back if we have questions or need help with all the SYNC techology. He was also very pleasant and friendly to our children. We highly recommend Gil Montellano and GO Courtesy Ford!

Lisa Bandt

10 de nov. de 2010

Got a call from Mike Sears on Saturday....like his demeanor and decided to check out website..saw a vehicle I was interested in and called to make an appt...made it for Monday at 1pm. Roomate got home decided to drive down to the lot to see the cars..the car was gone but was shown others in my price range..was told by Chris-mgr of financing that I could qualify for a new Ford Focus with the new incentives to go with it. While waiting I was shown a 2010 USED Toyota Corolla LE sedan...price was under KBB and payments were do-able. Closed the night out with great intention of trying to purchase the car on Monday.MOnday came back to close the deal and didnt waste too much time with financing and payment agreements...The friendliness of the salesmen..aka..James Kirk and Mike Sears were impeccable and impressive...and the patience and helpfulness from Chris was a shock and delight as well. No sweetie, honey, sugar, or any condescending names...but respectful treatment from all I talked to.Finance finisher...aka Shane was awesome as well. He loved our casual and happy demeanor and we expressed ours back as well.Got hugs out of the guys and promised them more customers thru word of mouth by me and roomate. I have shopped for plenty of cars in colorado thru the years and this has been the ulitmate pleasurable experience of my life...quick and fast and efficient and no bullshit! Mano a Mano with total respect to women.Will recomment to all my FB friends and coworkers and will be a LIFE customer as long as I live in colorado!Thanks for making my buying and searching experience PRICELSS!Sincerely, Lisa Bandt Frontier Airlines Agent DIA

weavindog

6 de nov. de 2010

Ray helped me find the right truck for me. We looked at a half dozen and while I was test driving one, he'd get the next one staged and ready to roll which allowed me to test drive all the trucks I wanted to prior to heading to work for the day. I was in and out of the dealership in about 90 minutes or so with a deal made. Picked it up the following day. The entire process was pretty painless and definitely better due to not feeling pressured into making a decision.

09Versa

18 de oct. de 2010

James and Craig helped me get into a more reliable vehicle at a reasonable price. They listened to my needs and did their best to work within my budget. It took two trips before the deal was done but I highly recommend GO Courtesy Ford and James and Craig.

nicholasj

26 de sep. de 2010

My salesperson was very helpful. His sales technique was soft, but not too soft. I was not ready to buy, but he convinced me of the value and created a sense of urgency, and, YOU WIN, I couldn't walk away. I spent 10% more than the dollar amount I set as my maximum.I had never heard of Go Automotive, and had concerns about the reputation of your dealership. Hadi alleviated those concerns. I'm happy with my purchase, and, as a salesperson myself, I appreciated his straightforwardness and attention to closing the deal. I took up much of his time, but Hadi maintained a level of efficiency that impressed me. And we had a blast on the test drive.Hadi gave me a fair price, repeated that my purchase was as-is, and promised nothing additional to the deal apart from a cleaning detail and some batteries for the keyless entry fobs.I would definitely work with Hadi again, and I've already recommended him and GoAuto to two friends who are interested in vehicles.Apart from Hadi's abilities as a salesperson, it's an inconvenience to be required to register my name and email with this website to offer my salesperson the kudos he deserves.Thanks- Nick

tidaback

20 de sep. de 2010

All of the people involved in my new car purcahse were great. The salesman was not high pressure. They allowed me to test drive the vehicle by myself. The negotiation process was not long and drawnout. I got great financing through Ford Credit. The car functions were completely explained. Over all a nice experience. This is my third new car purchased through the dealership. Thanks.

courtesyfordjosuecaban

27 de ago. de 2010

Hi,went into for a Ford Flex 30,000 mile check up, it as going to be a $419 fee for the item, out of a whim and thought, asked if I can trade in my flex for a smaller payment and Cata found me a new Ford Focus. Deal done in one day. whoo Hoo.....thanks Cata and Team, also Jeremy Archuleta....

bmachann

25 de ago. de 2010

We had a great experience at this dealership in looking for a new car. We knew the characteristics we were looking for, but weren't sure what car. Hadi answered questions, gave us options, and was very pleasant. He didn't push or treat us disrespectfully. In the end he helped us select the car that met all our needs and more. He spent time with us after the purchase to help us set up all the sync options and made sure we felt comfortable. I would recommend the dealership, and specifically Hadi. Because of him we would return to Courtesy Ford for our next vehicle.

M Blood

24 de ago. de 2010

After visiting another Ford dealer, this dealership was a world apart. Our salesman was exceptional. He was friendly, courteous, and did everything he could to make my experience as pleasant as possible. The pricing, trade-in allowance, incentives, and financing were better than expected.

mbraido

16 de ago. de 2010

Maylen was wonderful! He did not rush us and encouraged us to test drive as many vehicles as we wanted to be sure we bought the right car for our family. He has a comfortable way about him and has a great sense of humor, (even when I was trying to "haggle" with him - haha) We will definitely ask for Maylen if we have the need to purchase another car.Jeremy was also great! When going over the financing, he was clear about the deal and explained the potential additions without pressure. Jeremy also has an awesome sense of humor and made the paperwork process enjoyable!We love your dealership! We couldn't be happier with the service! Thank You!Brian and Melanie Braido

aimeehutton1972

7 de ago. de 2010

This is the second car we have purchased from this dealership and Gil in the past year. We looked around at other cars at other dearleships but decided on this particular dealership beacause of the excellent customer service Gil gave us. The sales manager and finance guys are great. Everyone is very thourogh. They make sure that all of your questions are answered. Awesome experience, yet again. Would not buy a car from any other dealership or sales person. Gil Rocks!

jdduck

5 de ago. de 2010

After looking at used vehichles on the net, I made a call to find out more information. I spoke to Sal Garcia in which he told me when we got close he would give me directions and have vehichles ready for us to look at. He did so as promised. He had made sure that other vehichles was brought over from a sister dealership. The family purchased this vehichle. This was the easiest purchase we have ever made. Since it was later in the afternoon and we had plans we had to return the next morning to sign paperwork and everything worked like clockwork. We din't have to sit at the dealership for hours and our salesman Sal Garcia was not a high pressured salesman. I would recommend this dealership and salesman to anyone.

jbolster

31 de jul. de 2010

The reason why I rated GO Courtesy Ford in Littleton so high in all categories is that I just bought my THIRD vehicle from this dealership and my experience was just as wonderful as my first two purchases from Courtesy Ford. I was treated with total respect, and I got a great deal without ANY hassle. Great dealership -- and Gil Montellano is a very professional, pleasant, and up-front salesman. Great job, GO Courtesy! Oh, I also got great services from the finance representative, Nick Sandberg (not sure of last name). :-) Joyce Bolster

RBauer

28 de jul. de 2010

Buying a car can be stressful. I have purchased approximately 15 cars for myself and daughters over the years. Without question my latest purchase was by far the most pleasant experience. The salesman, Gil, did an excellent job in understanding our needs and getting us into the right car. He went the extra mile in thoroughly going through all the functions of the vehicle. Would highly recommend this dealership.

sjlopez

24 de jul. de 2010

Our experience at Go Ford was excellent! We give excellent ratings in every category. The first thing that impressed us the most was the pressure free approach from the dealers salespeople. This is very important to us to be able to look at cars without someone "shadowing" us. Our salesperson was very helpful and accommodating to our questions and requests. Cata was his name and he allowed us to test drive, it seemed, every car in the lot, with no pressure of buying. Although we went there to but 2 cars, we never felt pressured. We just want to be educated on the cars and given the opportunity to get the best price for those cars. Go Ford worked with us for many hours and were very patient and professional. We would buy another car from their dealer, without hesitation. Great experience!

fjsalinas

20 de jul. de 2010

Gil Montellano provided an outstanding service throughout our car buying decision process and gave us a glimpse of what customer service is like at Go Courtesy Ford. Gils actions from the first evening we stopped by the dealership to evaluate the Edge (ten minutes from closing time) was quite telling....I noticed Gil was the only one coming forth inside the dealership to assist us in the showroom while the other salesman avoided eye contact even walking by a few of them (not attending any customers). I was aware of the time but true customer service comes from meeting a need and exceeding expectations. I had my wife evaluate the cross-overs on the Cadillac, Audi, Lexus, and as a non player the Ford-----I would have preferred the more established Luxury brands. However, Gil from the beginning gave of his time and allowed us to test drive and answered our questions that evening and soon realized that Ford was a player in our car buying decision. Within the next few days we made arrangements to test drive the Edge again and come to a financial decision over the phone. During this process Gil listened to our needs and made the necessary research while getting back to our concerns within 20 minutes or sooner. Once the purchase was made in the evening (our only time frame) once again Gil gave of his time while explaining thoroughly the SYNC technology (not only did we gain something from this session but our kids were in tune to his explanations) and entering our personal information online and our phone information onto Bluetooth (five of us). I even received a phone call from Gil two days after the sale to make sure and let us know that if we had any additional questions he would be available to answer our concerns at any time. Gil is an exceptional representative for Go Courtesy Ford thru our experience at the dealership.

aadmikep

11 de feb. de 2005

We almost bought an Explorer there and when we went back to get it, it was actually already sold. This was a truck they had in the SAturday morning paper. It was a great price for a really nice truck. Too bad we hesitated.

paulreich

18 de nov. de 2004

Took my Focus in for a problem with the power locks. They said it was a fuse and changed the fuse. I got my car home and noticed that the rear driver's side door handle had been completely ripped off while at the dealer! I took the car back immediately and they claimed they didn't do it, etc. After going to the manager they admitted responsibility and gave me a loaner car. They called me on two separate occasions to say my car was ready to be picked up. and both times the car was NOT ready after I had driven across town to pick it up. Car ended up being in shop for 13 days and door handle fell off again about a year later. Out of state dealer fixed it for free.<br><br>Truly a nightmare.