Jimmy

20 de sep. de 2011

They listened to me and did not try to sell me something I didn't want. I told them what I wanted and needed and they found the truck that had everything I was wanting.

Tiffany

16 de sep. de 2011

I have dealt with dealerships before and this one is pretty good. The sale was fast, with minimal negotiating. The extra perks, that I am used to, were lacking. Like a showroom cleaning, full tank of gas, etc. Though this is true, they did look into things that concerned me after driving it for a few days. Overall, it was a good experience.

Nommee

10 de sep. de 2011

As a recent widow, I was a little leery of buying a car w/o a man present. I told Mark what I wanted, what I had for a trade-in, and told him to do his best. He didn't have what I wanted on the lot, but found it in SA. We made the deal that day. When I went to pick up the car, it was EXACTLY what I wanted. If I ever need another vehicle, Mark is my first choice as a salesman, and Ancira my first choice for a dealership.

Ford Only

9 de sep. de 2011

They are a well ran dealership. It is a small lit, but they seem like they do their best to be fair.

larry

9 de sep. de 2011

I made the deal over the phone from Houston, 3.5 hours away. We agreed to a quick cash transaction with out all the (stuff). We looked, drove and agreed on the car that needed cleaned/detailed and HAD been smoked in, even though we were told something different. (2.5 hours later we leave) The manager only offered 35.00 for cleaning - they did clean again - but this was a joke, at some point you just want to leave. The car has been in the shop twice in thirty days from purchase. I would stay away. Another car dealer... which I wanted to avoid, the same process of... just another number. I had stayed away for 20 years from a dealership, now I guess I didn't learn.. shame on me.

Simple Shopper

9 de sep. de 2011

I went to Ancira in Floresville to test drive a 2010 Caliber and 2010 Focus. I didn't think I would buy a vehicle that day, but Mark Karan made the process so simple and the finance department made the process just as simple. I left the lot the same day in a Caliber. Very nice staff!

turkj

9 de sep. de 2011

I went to Ancira after going to several Dealerships and saved thousands of dollars

jcaballe

4 de ene. de 2010

Want to thank the staff at Ancira Ford Mercury, have bought already two new superduty trucks in less than two years not to mention that i live 170 miles away in Laredo, Texas and every time tue truck needs maintenance I rather drive up there for a profesional and fast service. thanks for everything Billy Herrera and Keith Dunsford.Jorge Caballerodba JC Trucking

bcc

23 de dic. de 2009

This salesman worked very hard to find the automobile that met our specifications. He went out of his way to accommodate our needs. Great person to deal with! Gave us a great price on our trade in to get the payments to stay within our budgeted request. Would recommend this dealership and salesman to you!

bstringer

23 de dic. de 2009

My salesperson, Kerby Kale, was very professional and informative. Note only did he look for the exact truck that I wanted, but notified me when it was there immediately. He had the truck ready very quickly. Any issues I have had since it's purchase have been quickly taken care of. It was a wonderful experience. I will always buy my vehicles from Kerby now. He is a major asset to Ancira!

cindyhowes

22 de dic. de 2009

We went to Ancira Ford looking to buy a truck. Our experience with Ancira Ford was one we would recommend due to our sales person Warren. He was very courteous and very knowledgeable about the vehicle we were looking at. He greeted us with a warm friendly smile and answered all our questions including pricing issues. We were impressed with his service even after the sale. We continue to take our vehicle to Ancira Ford for all maintenance issues due to Warren's consistant concern to make our visit the best experience overall. We definitely will buy from Ancira Ford again.

blankett

22 de dic. de 2009

Robert helped me so much, he even found the exact car we were looking for and around the year model we were looking for as well, his quality of work was outstanding and always offered to help us even after the deal was done. Robert was very friendly and the price of the vehicle was perfect, my overall experience with Robert was outstanding.

bstringer

22 de dic. de 2009

I was very impressed with the professionalism in which Kerby Kale showed me. He was awesome. Not only did he keep an eye out for exactly what I was looking for, but when it came in he got it ready for me before it ever went online. Any issues I have had he has taken care of immediately. I would never buy a car from anyone else, so Ancira should consider him a very big asset. Especially since I get a three year itch to buy! I really felt all of this needed to be said, as I am a very pleased customer!

Bethany011003

22 de dic. de 2009

Warrens knowledge of the vehicle I was looking for was excellent. He answered all of my question/concerns that I had. The dealership worked hard to get me in my price range. They made me feel like I was the most important customer that they had. All of the employees espically my sales person were very friendly. I would recommend Ancira Ford and Mercury to anyone looking for a new or used vehicle.

amygibson

22 de dic. de 2009

Kerby was great to work with!! I got to the dealership a little later than I anticipated and Kerby stayed late with me to get the deal done. He was very professional. This was the first time I bought from Ancira and when I have to buy another car I would definatly use Mr. Kale again!

Ramscastle

22 de dic. de 2009

We are Ford lovers, and american cars in general. We especially feel in these tough times for american auto dealers we must support them.At the time we began looking for a new car we were driving a 2000 Ford Focus wagon. We loved the car but it needed a lot of work. We weighed whether it made sense to pay the repair bills or find something newer.On the lot at Ancira Ford Mercury in Floresville we spotted a beautiful 2008 Ford Fusion with only 20,000 miles on it. It truely was a cream puff car.We were in a postion to pay cash for the car and Mr. Kale and all the staff did everything to help us get the price we could afford including a decent trade-in on our Focus. We totally love our new Fusion, especially the Sync System.Not only did we get a beautiful (almost new) car, but we also made life long friends in the sales and excellent service department.We would and have already recommended Ancira to many of our friends and family because of the wonderful experience we enjoyed in working with all of the staff at this dealership.Thank you Ford and keep up all the hard work you've done to keep america's foremost auto company going.

BonnieD

22 de dic. de 2009

Working with Warren Whitley was the BEST experience that I have ever had at a car Dealership. He treated me with respect and got the best deal for me without any hassell or haggling. I was greeted at the door by all of the salesmen and they all made me feel welcomed and did not make me feel that I was just another customer, they made me feel special. From the time looking on the lot, test driving, paperwork to financing, I experienced the best customer service that I could ever want to receive from a dealership. I guarantee that they will have all of my repeat business along with any other customers that I can bring their way. I have no problem with referencing them and I will do it with confidence that they will also get treated just as great.

mdow222

22 de dic. de 2009

Very friendly atmosphere. Excellent choices on the lot. Good down home type of dealership, no high pressure sales. My salesperson Warren had superior knowledge of the Ford Product and was able to answer all my queries. I have bought 3 vehicles from him and would buy from him again in the future.

dclakley01

22 de dic. de 2009

Bobby helped me and my wife in every way possible to help me get our new truck. He showed me every vehicle I wanted to see and road test. He is an asset to your organization. I have referred/suggested several of my freinds to see Bobby when they are ready to purchase a new Ford. I am happy with my vehicle and sales experience!Danny Clakley

timefortexas

21 de dic. de 2009

My salesman was very helpful and knowledgeable. He found just the right vehicle for me after talking with me about my driving habits, passenger and cargo needs, and fuel usage expectations. He answered all my questions easily and didn't pressure me. He even found the right color for me, too! Bill was also honest, while being courteous, in explaining my trade-in and financing options. My vehicle was ready sooner than I expected and in perfect condition. He helped me understand the features and how they might be of use to me. He even set up my cell phone with the SYNC feature, which I now can't live without. This was truly the best buying experience I've ever had with a vehicle. Bill knows his stuff and Ancira Ford Floresville is the best.

snapper90

21 de dic. de 2009

Kirby, my salesperson, was easy to get along with and did not pressure me. The service department has done the work that they said they would do and at the price quoted. Everyone in the parts department have been nice except for one woman, she stayed on the phone a looooong time while I stood there. It did not sound like a bus. call. I left before she got off the phone.

130rockport

21 de dic. de 2009

We needed a car and found a used car that was in our budget. Our salesman, Robert Hagelgans was very helpful and very professional and also answered every question and concern we had since it was a used car. He made the process very smooth along with the rest of the Acira staff since we live and bank in two different cities other than Floresville.We did have a couple of problems later, but they were taken care of quickly and courteously.We would and have recommended Robert Hagelgans and Ancira to other family and friends. We have really enjoyed our car. Even though it is a 2005, it is like a brand new car to us. Thank you.

kenzie17

21 de dic. de 2009

I was very satisfied with the service and deal I received with this Dealership. I would buy from here again. Kirby was very knowledable and helpful. I will recommend this dealership to others. I have purchased two units from here. I also take my vehicle here to be seviced.

BRIANHERALD

21 de dic. de 2009

THAT WAS THE EASIEST PURCHASE OF A VEHICLE I HAVE EVER EXPERIENCED IN MY LIFE. ALL THE PAPERWORK, VEHICLE, EVERYTHING WAS THERE READY WHEN I DROVE UP ON THE LOT. THE STAFF IS VERY FRIENDLY AND ANSWERED ANY QUESTIONS I HAD. I WILL/HAVE REFER ANY FRIENDS OR FAMILY TO ANCIRA FLORESVILLE FOR A PURCHASE OF A VEHICLE

lowmantj

21 de dic. de 2009

Our expereince with Ancira in Floresville was a very pleasant one. Everyone was professional and outgoing through out the whole transaction. I would recommend Ancira to my family and friends. I would also highly recommend Kerby Kale for his knowledge, professionalism and willingness to go the extra mile for customer satisfaction.

jyeager

18 de dic. de 2009

I would definitely recommend this dealership to family, friends and anyone that is in the market for a used or new car. The staff is excellent, informative and very helpful. They found the vehicle I wanted and brought it in. I will use this dealership and salesperson in the future. My salesperson Kerby L Kale is and was the best salesperson I have ever worked with. He was very quick at locating the vehicle of my choice, working with me on the right price and explaining the vehicle features at delivery. I have had to call upon him about some additional feature questions and add ons that I desired and he was able to help me resolve the issues in a timely manner.