Helder82586

5 de nov. de 2015

Iryna Obolonchyk was excellent. She was very knowledgeable about the car and answered any questions i had. She also worked with my father and I to get an amazing deal on my new legacy. I would recommend her to everyone!

Stan 47

2 de nov. de 2015

We went to All American Subaru to buy a Forrester.Our Sales Consultant was Iryna Obolonchyk. We found her very pleasant and professional.We were able to purchase the car we wanted at a fair price. I would recommend All American Subaru and Iryna to family and friends, without hesitation.

Susan M

31 de ago. de 2015

We had a great experience with Jeff Lipschutz at All American Subaru when selecting our certified pre-owned Forester. We had done some internet research ahead of time, and had questions about choosing a Forester vs Outback. Jeff had great knowledge of both models and advantages to each. He was patient, not rushed, straightforward in answering all our questions. Jeff came out to greet us when we arrived on the lot, and struck that difficult balance of wanting to be helpful and get us in the right car without being over-eager - a quality I really appreciate in a salesperson. We checked out several models, and then had an unhurried test drive. Buying a car inevitably takes a few hours, but Jeff helped us through the paperwork process efficiently. I would happily recommend Jeff to anyone considering a new or used Subaru.

Debbie

8 de ago. de 2015

Best car buying experience ever! I will definitely refer family and friends here. I would also buy my next car here..if I ever get tired of my new Forester!

dstang04

7 de ago. de 2015

I title this review no mistake because when we walked into all American Subaru in old bridge we thought we were walking into another dealership we were thinking about and by mistake we walked into Iryna welcoming arms.. The great service she provided turned out to be no mistake!!!! Thank you all American SubaruAnd especially Iryna sale ConsultantSincerely Dan & Evelyn Solis

c4142128

30 de jun. de 2015

Iryna did a good job on presenting the car, the only thing that i was a little unhappy the way subaru advertised there incentives I thought i good get the nice 0.9% interest rate but on the closing its a higher interest. This is the second time i bought a car from them so the fastest to deal with.thanks s to Iryna.

kent2015

30 de jun. de 2015

I knew what I wanted, All American had several Foresters that matched my requirements, Iryna pointed them out, I drove, then bought one. The process was straightforward, smooth sailing. Iryna was very informed and very helpful.

ycm1253

20 de jun. de 2015

Iryna knows the cars very well and is very helpful. She patiently went through all the options and recommended what's the best for me. They don't have a car exactly like the one I wanted, so she helped me to order one exactly I wanted and finding me all possible discounts. I picked up my new outback a week ago. She patiently went through all the features in the car and set them up with me.I am lucky to have met her.

NPSoccer5

20 de may. de 2015

Had a great experience with Iryna. She contacted me after a 2015 Outback with everything I wanted became available. She was very friendly and helpful and I would recommend her to anyone looking for a new car. She exceeded my expectations and from many past experiences with other dealerships, she blew them away. Another great thing about this dealership is it's involvement with American Express and their guaranteed savings under MSRP. Remember to look into that!

Grammatis

7 de may. de 2015

I came in on a Saturday with my fiance. We had been looking at cars for both of us. I walked into the showroom, a salesman asked if I needed help, I told him that we were looking for AWD vehicles for both of us, and that I would like to test drive a WRX. After being told the policy of not allowing anyone to test drive one (I do understand this type of policy) I had to "plead my case." I explained we were just at a dodge dealership and had test drove an AWD charger. The salesman chuckled and said that he had never heard of that, implying that I was lying. He kept stating "not meaning any disrepsect" - in all my life, that phrase has usually been followed with a disrespectful sentence. He even yelled across the showroom to another salesman, asking "have you heard of an AWD Charger?" At this point I stood up, walked to my car and got the booklet from Dodge. I opened it to the AWD Charger page and said "Thanks but we will be going somewhere else." He, with no hesitations, said "that's fine." Needless to say, we bought $80,000 worth of cars 2 days later on Monday night at a much better and friendlier dealership. The salesman was Jon Zois. I only knew this after calling back to inform a sales manager of the disgustingly rude treatment that I received, as Jon did not even introduce himself before he laughed at me and assumed I was not there to buy a car. Thank you Jon, for letting me know what dealership not to go to, and to make sure no one that I know goes there

dpapa78

14 de abr. de 2015

Iryna was an absolute pleasure to work with. She was very friendly and was quite knowledgeable about the vehicle we were interested in. I never felt pressured at any time, and would gladly work with her again on another purchase.

sog0od

27 de mar. de 2015

Found this dealership via the web, while I was researching for the 2015 Subaru Legacy Limited. They had amazing ratings, and also came up on TrueCar.com as being able to provide a great discount (approx $1200) via obtaining the certificate for the car/packages I wanted. I was even more fortunate that they had a lot of inventory! The dealerships on Staten Island and Brooklyn had much less, and didn't have the model in the colors I wanted. They had what I was looking for, the next step was to see if they would honor the TrueCar.com price...and they did!Not to mention I showed up on their lot about 7:30 at night (an hour and a half before closing) and Joe was nice enough to stay with me and work out the deal for the car without complaint! I got a wonderful deal on the car, everyone I dealt with was patient with me ("a first-time new car buyer"), as I had MANY questions and had come loaded with lots of information I found via the web. The test-drive experience with Joe was a joy, and he allowed me to get a real feel for the car. I couldn't imagine a better experience.Review Amendment (1 week later): MOST AMAZING CUSTOMER SERVICE!I also want to add that now after I've purchased the car, the dealership has been amazing in keeping in touch! Joe was kind enough to follow-up with me to see how I was adjusting with the car. I even received a call from their customer service dept to provide me with more info on a difficulty I was having with getting my voice messaging set-up correctly with my iphone.

Vadym Osadchuk

13 de mar. de 2015

My expectations of quality, ease and deal could not have been beaten at any other dealer, or by any other sales professionals. Iryna did an amazing job of exceeding any expectation I had - well done!

spddare65

26 de feb. de 2015

It's rare to find a dealership with genuine people who are also honest. At All American everyone I met fit the bill. As a professional investigator I'm pretty good about being able to tell when someone is .......... on my leg and telling me it's raining. These guys and women, though, are the real thing and they are terrific. I had a slightly complicated deal because I had to get out of another lease very early and they made it simple and virtually painless. They gave me their best price (well within what Consumer Reports would consider a good price point) right off the bat without a whole lot of the usual cat and mouse game you frequently encounter at a car dealer that makes you want to go home and shower.From Tommy Klingenberg, the sales associate and Bernie Conahan, the Sales Manager to the finance manager, Mohammed, everyone was great. I returned a few days after the deal to have a remote start installed and even the service staff exceeded my expectations. The only issue I had, was recouping a refund they got from Ford Credit when they paid off my trade.

glos

26 de ene. de 2015

I worked with Luis L. and Nicole P. Both sales associates were very personable and were not the typical car sales representatives. They were friendly and interested in my experience. They went above and beyond to ensure my experience was superb. I never purchase from the first dealer I visit, but I did my homework before I went there and they gave me a price that couldn't be beat. I walked away with a great car and a pleasurable buying experience - I really felt like a VIP. I would definitely return again. Ask for Luis next time you're there!

knubbleenny

24 de ene. de 2015

When I first arrived, I met Amanda who gave a very pleasant welcoming. She introduced me to Iryna who would be handling my purchase. Iryna was quite busy at that time and was handling another deal, so I had to wait awhile before I officially sat down with her. The wait time was quite long and I did not enjoy the wait (no one enjoys a wait). But Amanda and Iryna both came up to me a couple of times and apologized profusely for my wait.Although Iryna was focused on her first customer, she was able to pull out a car for my test drive and answer any questions that I had. Once she was finished with her current customer, she directed all attention to me and I was able to start the buying process without further delay. Iryna was very knowledge, super sweet and helpful during the whole process.Once, I agreed to purchase my vehicle, Nicole came over and handled the paperwork and financial discussion. She was super attentive and helpful, while working out my finance payments with Subaru. Amanda, Iryna and Nicole were incredible to work with. They did not give any negative impression or showed any annoyance to all of my questions and concerns, and provide me with truthful and honest answers. I highly recommend going to All-American Subaru, as they made my purchase quite easy and with very little stress.

jenngai

8 de ene. de 2015

It was very easy getting my first Subaru and Iryna was extremely helpful throughout the entire experience. She was able to answer all my questions and concerns.

Gina

3 de ene. de 2015

I always dread buying a new car, but this time was different. This is my first Subaru, and Iryna was very knowledgeable, helpful, and friendly. No stress, no aggravation. I got everything I wanted for a good price, and I love my Crosstrek! Nicole was also pleasant and helpful with getting the paperwork done. I highly recommend Iryna and Nicole at All American Subaru for anyone interested in purchasing a Subaru.

lorispadaro

12 de dic. de 2014

I found a used Subaru Forester online and drove about 80 miles to this dealership to purchase the car. Iryna was really engaging and friendly, even when I was complaining about the price. The dealership performed a few needed small service items, and I got a great car in one day. Really like Iryna's optimistic attitude; she likes what she does and is good at it.

Eric Bickford

27 de nov. de 2014

I purchased the new 2015 Subaru Outback. I used to TrueCar to set the price for the car and they matched the price exactly with all the features. Iryna was very helpful in explaining and showing me the features of the car. Nicole from the finance department was also very nice and completely open about rates on a loan. I would purchase a car again from Iryna and All American Subaru.

clarkche

11 de nov. de 2014

I recently purchased a 2015 Legacy. In making that purchase, I had the pleasure of working with Iryna. From the onset, I found Iryna to be professional and knowledgeable. Beyond that, Iryna is friendly and was able to put me at ease while negotiating the price for my car I have purchased several new cars over the years and found that working with Iryna to be the best car buying experience by far. I highly recommend Iryna for anyone looking to purchase a Subaru.

gnu142

11 de nov. de 2014

I'd been looking around for a certified pre-owned Subaru for the past month and I finally located a Forester that had all the options I wanted. I came down to All-American Subaru and Joe helped to answer all the questions that I brought with me. We even went for 2 test drives before I finally decided that this was the right car for me. I've never purchased a vehicle from a dealership before, so I wasn't sure what to expect and the other places that I had been to in the past few weeks were pushy and ignorant. Joe was patient with me. He answered every single question that I came up with and provided reasoning. We took the car our for an initial test drive and then as I was mulling it over, I asked if we could take it out again and he smiled and said 'Sure, let's go!' The whole process was comfortable and stress-free. Like all of the other cars that I saw in their lot, the Forester that I ended up buying was in amazing shape both cosmetically and mechanically. If you are in the market for a new or pre-owned Subaru, you can't go wrong with these guys. I am going to recommend this dealership to anyone that asks about the car of where I got it. There are a lot of options out there in terms of dealers and private owners but All-American had the best service, they were the most honest, and they ensured that I was happy throughout the whole process.Thank you!Chad Listner

rempwnz

10 de nov. de 2014

Absolute pleasure working with Iryna on the purchase of my new car. Ordered a brand new 2015 WRX and had the car delivered way before expected date of arrival considering the car needed to be manufactured and shipped. Iryna was very easy to work with on pricing and any special requests. I would definitely buy again or recommend others to purchase from Iryna. A++

schrappm

17 de oct. de 2014

Iryna was a pleasure to work with, very friendly, and not at all pushy as some salesmen can be. She was also able to work out a deal for me on the accessories that I wanted added to my new 2015 Forester, and being that they were not in stock, scheduled an appointment for installation. The overall deal took a bit longer than I expected (4+ hrs), but that was mostly due to the sales manager being the only one in that day, and I had to wait for him to get to my file. If you are looking for a Subaru, I'd recommend giving Iryna a call.

paiyen

16 de oct. de 2014

I got a new Subaru Legacy 2015. Iryna was very helpful in explaining the details and features of the car. I would buy again from her and All American Subary

BeverlyGearhart

8 de oct. de 2014

A huge THANK YOU to salesperson, Nicole Pohlmeyer for not only going that "EXTRA MILE" to locate, but for traveling MANY EXTRA MILES herself to go get the exact Subaru I wanted. To potential Subaru customers: I'd just like to say , If you're looking at a Subaru, go to All American Subaru in Old Bridge & ask for Nicole. You'll be glad you did. To All American Subaru: What an asset you have in this salesperson. Once again, thank you Nicole for making this purchase so smooth & pleasant. This is one happy customer.Beverly GearhartSent from Yahoo Mail for iPad

jphikes

29 de sep. de 2014

I recently purchased a certified used Subaru Forester, and Nicole answered all our questions and concerns professionally and quickly. She made the buying experience enjoyable, easy and quick. Nicole was honest with us and really took the pressure off of car buying. Not only did she keep in contact with us after the purchase, the rest of the All American Subaru staff checked up with us. I absolutely enjoyed my experience at this dealership and definitely recommend it to everybody.

tcyap22

18 de sep. de 2014

I recently purchased a new Subaru Impreza from All American Subaru. I had a great experience working with Nicole. She was helpful every step of the way!

scigeek7

12 de sep. de 2014

Iryna made everything easy with regard to my purchase of my new2015 Subaru Forester. She is extremely attentive to the customers needs and bent over backwards to make everything as smooth and as easy as possible during the transaction. She genuinely shows interest in her customers and in making sure they are happy. Apart from her professionalism she is an absolute doll. She makes you feel comfortable right away and listens carefully to the customer's concerns and needs. The sales manager Bernie was also wonderful to deal with. It's a rarity in this industry to have such a positive experience but that's not what I found at this dealership. I would highly recommend them to anyone interested in a Subaru and you absolutely must check out Iryna! You won't go wrong and you'll have a no nonsense stress free experience!

gilbertdw

10 de sep. de 2014

I recently purchased a new Subaru Impreza for my daughter who was moving from California to New Brunswick to attend Rutgers. As we live in San Diego, I had to identify and purchase the new vehicle completely online. I had tried to buy the car from another local NJ dealer and got the complete run around. And then I found All American and Megan. The whole experience was seamless - clear and great pricing, everything well documented through email, and the car set aside for several weeks until we could finalize delivery. Upon pick-up day Iryna met us at the scheduled time with everything in order. No surprises, no haggling, no last minute changes. Iryna walked through the vehicle with my daughter, and has since answered several additional questions any first time car owner might have. I know she will be in good hands for service and if problems arise. Whether you live next door, or are 3000 miles away like me, I strongly suggest those in the market for a Subaru consider talking with Iryna at All American Subaru.

jbonsi

4 de sep. de 2014

This is my fourth car purchase from All American ford and Subaru . Two ford trucks ,Subaru outback and a forester , Excellent sales person Nicole to work with .Hassle free dealership . Will always recommend.

ronsflowers

3 de sep. de 2014

Nicole was a pleasure to deal with. She was quick to answer my e-mails. She addressed my concerns, answered my questions and we agreed on a fair price. My wife loves our new Crosstrek. This is our 5th Subaru, but the first one purchased from All American. We will definitely be back for number 6. Thank you Nicole for a pleasant experience.

ijbardem

2 de sep. de 2014

I went to this dealership initially just to inquire and explore my options. I wanted a Subaru Forester or a Crosstrek. But Iryna is so pleasant, very friendly & helpful, very professional & not pushy at all. She answered all my questions about the car. She's knows the car and explained the specs & functionalities to me. She made everything easy & a breeze. She is a joy to work with, I ended up buying from her. Thank you so much :)

akienzle

2 de sep. de 2014

We found the car we wanted online and traveled the aprx. 1 hr. to Oldbridge. Iryna immediately took care of us and handled all the details. She made sure we had brand new floor covers cut to fit, got the shop to fix the brakes due to a little shake during the test drive, and handled all the details prior to closing. Everyone we dealt with was very professional and friendly, particularly Iryna.

schnas2

28 de ago. de 2014

Nicole was very service-oriented and flexible while working with us to get our desired car, and even process a trade-in. She was very honest and straight-forward throughout the entire process and was eager to answer any questions we had. Nicole made what I was afraid was going to be a challenging time into a relatively simple purchase. We are very happy with our purchase with no regrets.

Jillkuper

23 de ago. de 2014

She was great and very helpful. Nicole was very knowledgeable and personable and she made the process very easy for me. I love my car!

jjo

21 de ago. de 2014

I've been to a number of Subaru dealers in the area and would say that none of their Sales reps can compare to Nicole Pohlmeyer at All-American in terms of professional courtesy, respectfulness, accommodations and genuine helpfulness.I had done all of my research on the vehicle I wanted before even beginning my dealership visits and despite after told all of the other Sales Reps that I only had 30 mins to chat about offers, all of my visits dragged on endlessly, with a lot of back and forth.I went to All-American and found Nicole, who I told I was short on time, had a number in mind, a specific model and wanted to get right down to business. Nicole immediately understood and was able to cut to the chase. She knows her stuff - understands the specs of the car, understands the components of the deal, etc. She didn't waste my time trying to sell anything I didn't ask her about, she was able to help meet my offer and was very patient. She was straight-forward and honest.I know car shopping is daunting and can be very exhausting so I appreciated Nicole's up-front attitude. I didn't feel like I was being "scammed" or that I was given an unfair price. I enjoyed working with her tremendously and she is a great person. I find her very nice, very genuine and extremely professional. She even offered to pick me up from my house to drive to the dealership to pick up my car, on her day off. She is thoughtful and appreciate my business.I had come to All-American Subaru before I met Nicole to do some window-shopping and was not blown away by their Sales team but after meeting Nicole, I definitely would recommend this dealer, and ESPECIALLY her, to my friends/family.TL;DR: Nicole is great: genuine, professional, no-nonsense. Go to All-American Subaru for her!

liamk

21 de ago. de 2014

I've happily purchased Subarus before and I married into a family of loyal, some might say rabid, Subaru fans. So it was no surprise that my search began at a Subaru lot when it came time to replace my old car.I'd been to both Victory Subaru in North Brunswick and Freehold Subaru and the people I worked with at both dealerships were great -- kind, informative, not at all pushy, etc. So far, so good.But when I got to All American Subaru, they were hosting a Pet Adoption Event, so my daughters, who were being good sports all day but starting to get a little exhausted, got to play with puppies and eat cotton candy and meet Mickey Mouse -- can't ask for much more in a car buying experience if you're a four-year-old!What's crazy is how nearly as perfect the experience was for me, the old man with the check book. I was met by Nicole Pohlmeyer, who answered all the questions my wife and I had about a 2014 Forester that caught our eye. When we decided this was the right car for us, Nicole and I negotiated a fair price and I was very impressed with her knowledge of the inventory, the patience with which she walked me through the various line items, etc. and her willingness to go above and beyond to make me feel comfortable that I was getting a great car at a fair price. She was a pleasure to work with and I would happily seek her out when starting my next car search (which hopefully won't be too soon!).I worked with John in Financing and that was pretty straight forward and amicable and over and done with in a reasonable amount of time. And a few days after buying the car, I've been in touch again with Nicole and Kimberly Meigh, who works in the Office of the General Manager.Nicole, John, Kim, all the wonderful puppies and even Mickey Mouse himself -- everyone involved with this particular car buying experience did a great job to make me and my family feel good about the choices we made.All American Subaru is a dealership I would recommend to anyone looking to avoid what can be an emotional, stressful transaction when not handled as professionally as these guys.

Pinkgal14

20 de ago. de 2014

Recently, I was in to look at Imprezza hatchbacks. I was greeted by Iryna, from the get go, she gave me outstanding customer service. I wasn't pressured at all. I was in looking for a white one or black one, they had a white one there, but, truly wanted a black one. She went above and beyond the call of duty to find a black one. Sure enough, she checked the computer, it happened to be on the truck that came in while I was there. All American offered me an excellent price, and I bought the car from Iryna on the spot. Thank you Iryna for giving me the best car buying experience that I ever had!! N.S. Matawan, NJ

kenmaac

18 de ago. de 2014

I had a very pleasant experience. I arrived very close to closing one night and the sales rep was very accommodating. A few days later we purchased the car. The process was very quick and efficient.

pewpewpew

17 de ago. de 2014

Iryna was very patient, friendly , and helpful. She gave me a lot of advice about the car and helped me a lot while I was stuck with applying for auto loan. Thank you so much for all your help!

john.smutz.3

15 de ago. de 2014

I've been around the block a few times. This was my 6th new car purchase. I keep my cars at least 10 years, so you see I've been around for a while.This was the first time I walked away feeling really good about the deal. In the past, I always wondered whether I did the right thing and how bad did I overpay. All American Subaru is lucky to have NICOLE POHLIMEYER . The success of the sale was do to honest and reasonable negotiating on both sides.John Smutz

Subemom

15 de ago. de 2014

My husband & daughter visited many dealerships, for both Subaru and other crossover vehicles. After much research & test drives, we were convinced that the Subaru Forester was the best choice of a new vehicle for my daughter, due to safety, fuel economy and overall fun to drive. We chose to buy from All American Subaru and had a very pleasant experience with Iryna. She was extremely knowledgeable about the vehicle and easy to work with, with a friendly no pressure style that we liked. Iryna stayed late the night we picked up the car to personally ensure that we were comfortable with our new vehicle, could use all of the features, pair the phone with BT, etc. Overall, we received the best price from All American Subaru and had a great purchase experience with Iryna!

marna646

2 de ago. de 2014

After visiting every Subaru dealer in the NY metropolitan area, I visited Subaru in Old Bridge. There I was greeted by Iryna Obolonchyk, the only salesperson who was able to find the exact car I wanted. Iryna's friendly and helpful demeanor made the whole experience so very pleasant. Above all, she was knowledgeable and professional. I felt very confident in my decision to purchase a car from this dealership.

Danielsh

28 de jul. de 2014

Just purchased a new car from Iryna. I have purchased many cars in my life, Iryna was the most pleasant sales person I have ever dealt with at a car dealership. She was fantastic, knowledgable about the car I was looking at and a truely genuine person. She put herself out there and told me if I needed anything to call her. Great experience all around!

Questnap

20 de jul. de 2014

Visited this dealership last week and yesterday. Our sales rep was. joe Fresnic he was rude unfriendly. He insulted both my parents and I when we were negotiating. Stating we had no common sense and if we went to another dealership we would be kicked out as well. We purchased vehicles from ray catenary Lexus., Nissan and Volkswagen. Just in general I have never been treated this way. The dealership is gloomy and the people do not look happy. The funny part is that the sales wear Hawaiian shirts. I've called and spoke to Mike Powell who is sales manager. Pretty sure he's not going to do much but I will continue to spread the word on forums and all internet reviews. Stay away and buy elsewhere. It's your money and you should be treated with respect.

dale12

3 de jul. de 2014

I stopped by to check out some cars and spoke with Nicole. She was very easy and pleasant to work with. she was very informative of the Forester I was interested in. We took it out for a test ride and I let her know I was liked it and would come back after speaking with my husband. I did return with my husband and we did purchase it. I am very happy with my new vehicle. Great place and great saleswomen...very friendly!!

rafols_here

1 de jul. de 2014

I like how he did not bid around the bush and just come right at us straight forward, no BS coz who likes to waste time bidding around the bush when we all know we want only one thing to happen right?

osip

30 de jun. de 2014

As a first time car buyer I had a great experience! Iryna was able to answer any questions throughly and did a great explanation of the car when we test drove it. After a few days driving my car I'm so happy! After a few days Iryna called to check in and see how I was doing with the car and if I had any questions. It was such a pleasant experience working with Iryna, I would work with her again! Thank you so much for all your help!

daviddeb97

19 de jun. de 2014

We just bought our second Subaru from All American Subaru. We have never purchased the same car twice! But the Subaru line is fantastic. I am 5' my husband is 6'.3" and both find the car extremely comfortable. Iryna was a joy to work with. She can sell without being pushy. We have left other dealerships because of feeling pressured. Taking our picture by our new car by Iryna and sending it in a' thank- you' email was a nice touch. Thanks for such a pleasant buying experiance with no reservations.

asherber

14 de jun. de 2014

Called this dealership to ask about if a specific car was on the lot and available for a test drive. Was told by two different salespeople that it was. Drove 40 minutes in Route 18 traffic to the dealership. When we got there, we were told that they did not have the car on the lot. Nicole actually ran away from me when I got up to ask what the deal was. Really dumb. Not only won't I be buying a car from this dealership ever, I'll be writing a bad review on every site I can find.

Nelsoncsimoes

9 de jun. de 2014

Nicole was great. From the first phone call to inquiry about my new car, through the ordering to finally receiving the car, the experience was one that will keep me coming back. Would definitely recommend this dealer especially Nicole.

ho2003ph

5 de jun. de 2014

From the moment we stepped into the showroom on Saturday May 31, 2014, we were warmly greeted by Nicole Pohlmeyer and Jon Zois. They were very considerate of our needs and encouraged us to try out both the 2015 Forester and 2014 Outback. Both Jon and Nicole attended to our questions promptly and professionally. Throughout the process, we didn't feel any pressure from the sales team nor management, and we drove home our new 2015 Subaru Forester Limited within 2 hours after the test drive. What a positive experience and we definitely, highly recommend Nicole Pohlmeyer and Jon Zois, or other sales consultant, and business manager John at All American Subaru in Old Bridge. From the Lee family.

ctang

3 de jun. de 2014

I experienced great service at All American Subaru. All the employees were exceptionally nice and accommodating. Nicole helped my dad and I decide on the Subaru Impreza. She is very personable and easy to talk to. I have never bought a car before, and Nicole made my experience pleasant and exciting. I have since then visited a couple of times to pick up my license plate and minor check ups with my car and she was there every time to readily greet me and provide her service. My dad was also very satisfied with her and the overall service. I definitely recommend checking out All American Subaru and requesting Nicole to help you with your car needs!

sharonjk

2 de jun. de 2014

I am from CT and was visiting a friend in Old Bridge. Was seriously looking at the Subaru Forester and wanted to show my friend the model. Nicole greeted us upon walking into the show room and was extremely open to our request even as far as taking us to see the color I was interested in. When asked about considering All American Subaru to offer their services I figured 'why not'. Long and short of it I was able to trade in my 2 cars and am now driving a new Forester. Thank you Nicole for holding up your end of our discussions. I will be certain to pass on your name and the dealer ships name should anyone I know have any interest in a Subaru.

Profiler15

24 de may. de 2014

Naeem listened to us and helped us find the car that was best for our family. Great price, great customer service and great experience! He took his time in explaining the car features, walked us to the car and let us try it out and then made helpful recommendations.

CabbarKomek

22 de may. de 2014

I was already sold on the vehicle, the decision was going to rest on price and service.Nicole was extremely professional and knowledgeable about the product and the services the dealership offered. She took time to listen to my needs and wants, came up with solutions and I drove out with my new Forrester, which in its own right is pretty amazing and fun to drive. But it was Nicole's professionalism that was impressive enough to be my deciding factor.

GeeJoseph

15 de may. de 2014

Nicole was super friendly and easy to work with. I went in at 6:30 pm and left at 9:30pm with my new (to me) car. The whole process was very low pressure, laid back, quick and easy. I would definitely use this dealership again. I even left some things in my old car and Nicole and the dealership went the extra mile to make sure my items were returned back to me.

AJPhillips89

10 de may. de 2014

I had an excellent experience at All-American Subaru. This was my first time personally buying a vehicle, and Nicole was extremely helpful in making my decision to purchase a brand new 2014 Impreza Hatchback! I can truly say that I'm in love with my Subaru! She was very friendly and accommodating to work with. I am leasing my Impreza, and Nicole stopped at nothing to find the exact one that I wanted, and made sure I was getting the best deal possible. I highly recommend not only this dealership, but this sales associate!

CLV123

10 de may. de 2014

Had an overall great experience purchasing a new vehicle from All American Subaru in Old Bridge, NJ. This dealership is out of my way but they offered the best price on the vehicle I was interested in driving. Got an online quote and made an appointment to see Nicole Pohlmeyer. She was fully prepared for my visit when I arrived at the dealership. There was no pressure to buy or change in the quoted price of the car. Gave me information about the car and went with me for a test drive. She was very helpful filling out paperwork and had a pleasant personality. She introduced me to other staff members and made sure I was able to pick up the car when I needed it. She also took the time to explain features in the car plus programmed my cell phone to the blue tooth system onboard. After taking possession of my car, Nicole has checked to make sure I remain satisfied with it and offered to be available if I have any future questions.This dealership was out of my way as I stated earlier but definitely worth the trip. Thanks, Nicole!

DDiaz82

5 de may. de 2014

I found this dealer online while searching for a Pontiac G8 GT I live in CT had to expand my search miles to several states the G8 is a pretty Rare car was lucky enough to find one I like in NJ drove 3 hrs to NJ had talked to Nicole week before to set up my application info to get everything ready so when I can come check out car I be ready to hopefully get it. All went well met Joe Fresnics did all my paper work Excellent group of Employees at All American Subaru got a excellent price on car got a good deal on my Trade in too. If anyone is looking to buy a car I highly recommend going to them. Very easy to deal with one of the easiest car purchases I have had.

MrSwids

11 de abr. de 2014

We decided to upgrade one of our old junkers to something all-wheel-drive, which would be driven by an older gentleman (my father). Since All American Subaru / Ford was very local to us, we both decided to drop in and were warmly greeted by Mr. Phillip Braun. After explaining the features and budget we had in mind, Mr. Braun pointed us toward the car that we would eventually purchase. Mr. Braun went over every detail/features/safety info of the car patiently and we were able to agree on a fantastic price. The color of our choice was not in stock, so Mr. Braun went out of the way to pick up the car from Connecticut and it was in our hands in less than a week. Mr. Braun has excellent customer service skills and was extremely knowledgeable in all aspects of the car. We definitely would recommend speaking to Mr. Braun if you happen to pay a visit. We absolutely love our new Subaru Impreza! Thanks so much! A+++

katrinahill1

8 de abr. de 2014

Nicole was great. The finance manager was very pushy. This was my first car to ever buy and he wasn't very nice. I would buy from this place again if I don't have to work with that finance guy. Nicole had me sold cause she was very nice to me and was easy to talk to.

bfbrogno

1 de abr. de 2014

Iryna was a pleasure to work with. She was very helpful, answering any questions that we had. We have been Subaru owners for many years now. This was our first time purchasing from All American Subaru in Old Bridge, and we would not hesitate to work with Iryna again - she was wonderful. Thank you!

mckeon40

12 de mar. de 2014

We were searching for a pre-owned low mileage Subaru Outback, and decided to cast a wide net by starting an internet search. We ultimately purchased a car from All American Subaru. Doing our car buying by internet/email/phone was a new experience, however Nicole eased any doubts and made me feel comfortable from the outset. We live in Pennsylvania and set up an appointment for the long drive to the dealership. We wanted to push up the appointment by a day due to the threat of inclement weather. I called Nicole and she agreed to do so and came in on her day off to take care of us. We feel this is exceptional; giving up the better part of a day off to take care of a customer. The entire experience with Nicole in particular and the dealer in general was very professional/pleasant and well worth the trip. We would do it again and highly recommend Nicole and All American Subaru to anyone in search of a quality pre-owned Subaru.

suitengu_chouji

1 de mar. de 2014

very nice lady, trying hard to help you get what you really want, talking to her will not make you unconfortable, she is the one you looking for when you want to buy a subaru.

Tonyibe

26 de feb. de 2014

Nicole was great; she assisted me and my son with selecting the perfect car for him. Shes very knowledgeable and able to guide you to the car for you. The Legacy was within my sons budget and it drove and handled like we expected it to drive.Will recommend Nicole as the Sales rep to see. Thank you Nicole,Best regardsTony Bufalo

nbufalo

25 de feb. de 2014

Nicole was a great help in getting me into my new Subaru, I wasn't sure how great service would be at first as it was President's Day, but she made everything go smoothly. She was very knowledgeable about the Legacy as every question I could think of, she had a spot on answer. During the process Nicole made sure that both my father and I were comfortable at any point and she was able to get us a great price on the car. I would definitely buy from her again

dougmcd41

22 de feb. de 2014

Iryna was very patient and allowed me to test drive several vehicles to compare them. She asked many questions to ascertain what I wanted to buy. The price of the car was reduced which showed me that they were committed in having me purchase their product.

newdeal33

12 de feb. de 2014

After days of dealing with awful salespeople at a variety of dealerships, I walked into All American Subaru and was luckily greeted by John Zois. I cannot recommend John highly enough. He is calm, insightful, and straightforward about what he can offer from the lot, and what he can or cannot do price-wise. It wasn't a waiting game, or a shady back and forth, but rather a legitimate negotiation that resulted in me walking out with a certified pre-owned forester. Subsequently, when I hit some hurdles with the N.Y. Inspection, John and his sales manager Bernie were available and diligent in making sure that I was properly reimbursed for costs that I shouldn't have incurred. These two are stand-up guys and I respect the way this dealership is run. If you want to avoid the pitfalls of used car shopping, I would strongly recommend you check out this dealership because its by far the most reasonable and pleasant experience I had in the process.

peternatoli

6 de feb. de 2014

She helped me out before the car was even in the picture. She met me at the price I asked for and did not pressure me into anything. Besides an excellent sales consultant, shes a great humble person.

madonnas

5 de feb. de 2014

Iryna was a pleasure to purchase a car from. She knew the product and all it's options. Created a very warm and welcoming environment. I absolutely love the car and the time she took to make sure we were happy with the car and to show us all the cars features I never experienced before. I have already recommended the dealership, Iryna and the Subaru Outback to many. I am hoping to return in the spring / summer to look at options for a better car for my kids to drive. Between Bernie the manager and Iryna I am sold on that dealership and on Subaru.

lfisch

30 de ene. de 2014

From the start of our conversation Iryna was very pleasant, friendly and professional and was eager to assist me in purchasing my new Impreza. I pointed out an Impreza in the lot that had the optional equipment I wanted and we negotiated a fairly decent price for turning in a 2007 Impreza. Iryna was knowledgeable and took time in explaining all the features of the new vehicle and refused to consider a deal until I had driven the new vehicle. Before I took the test drive, she went over everything very thoroughly and made sure she answered all my questions. The next day, she called me at home to make sure everything is going well and if I had any questions. Working with Iryna toward this purchase was a pleasant experience and she never became pushy or aggressive.

ST33

13 de ene. de 2014

Iryna was knowledgeable and helpful when I asked her questions about my new Subaru Impreza Sport Premium. I would definitely recommend her to others looking for a new vehicle.

Cgeorge3

10 de ene. de 2014

Iryna was very patient with me when I was trying to decide what model of Impreza I wanted. I was debating between a Premium or a Limited model. Even though the dealership didn't have the 2014 Subaru Impreza Limited on site, but did have a Premium, Iryna did not pressure me to just get the Premium. She showed me the Premium, at my request, but when I decided to go for the Limited, she looked up where the nearest Limited was available and ultimately had the car brought in from another dealership 160 miles away. She was also patient in our price negotiations, checking with her manager several times on certain price points and/or features we were asking for. When I ultimately received my Impreza Limited, she took the time to explain all the features, to sync up my phone with the car's Bluetooth, and to ensure that it was completely clean (since it was driven over from another dealership). Throughout the whole process, including receiving my new registration and license plates, and the pinstriping detail on my car, Iryna was very good with following up and communicating. She even called me back once when she just saw a missed call and recognized my number, even though I didn't leave a message! Great customer service all around.

coolcook

9 de ene. de 2014

Our experience was one of the best we've had purchasing a new car. Iryna was pleasant and very thorough and knowledgable.She was patient and did not pressure us in any way. Iryna spent a great deal of time with us explaining every feature of our new Subaru Outback and answered all of our questions. We would highly recommend this dealership and Iryna.

Jerry56

20 de dic. de 2013

Iryna made the entire process of purchasing our new Subaru extremely easy and pleasant. She was very knowledgeable, helpful and gave us a great price. There were no hidden gimmicks either. We also love the car so far. I would definitely recommend her to my family and friends. Thank you for everything Iryna.

wrengineers

19 de dic. de 2013

Irina took great care of me, found exactly what I wanted. Car was priced and described accurately and no hidden surprise. She made it such a smooth process and restored my faith that there are good people out there, even at a dealership. They all treated my family as their own. Upon leaving Irina help us moving all our valuable into our brand new Subaru and she gave us a full detail explanation of all the features on the car. Overall: I am very happy with the car and buying process! I would highly recommend them. Thank You!

rsd2002

17 de dic. de 2013

This is my third Subaru and the second one from this dealership. The reason why I like Subaru is that they do not break down easily and it is a four wheel drive. Iryna has done great and we cannot thank her enough. Everytime I would bring my other car for maintenance she willalways approach me and ask. So she got my attention. We knew the process takes a while and this is not my first experience. We went to this dealership 6 years ago and got the Tribeca limited edition on Mother's Day. Chuck Boyle was the sales representative and he was always on queue for every anniversary and b-day. Just like a member of the family. The only draw back are the financial people which I think they kinda lack professionalism maybe because the deal is almost sealed. It is just a formality of just signing the contract. This fall true to our transaction 6 years ago and 2 weeks ago.In a couple of years, I will need to buy another Subaru for my son. I hope that those on the financial end of the dealership will change their ways of dealing with customers. Never got anything from the dealership for buying a new car. At least Iryna gave me a mini flashlight. Somedealership would give T-shirts and umbrella.

ttarves

16 de dic. de 2013

Iryna was very helpful in answering any questions and made the entire process very easy and pleasant. She was able to get me a great price and I didn't feel any pressure at all. She took us for a test drive and showed us the features of the car and was very knowledgeable. Overall this was the easiest and most hassle free car purchase I ever made and I would absolutely recommend Iryna and your dealership to anyone who needs a car.

elukacs

2 de dic. de 2013

Iryna made every step in the car buying process so much easier. She sat patiently with my husband and I on the first day and answered all of our questions. Once we made our decision she searched the incoming inventory and found the car we were looking for and kept us informed as we waited for the car to come in. The day we came to pick up our new car, we found it parked right out front waiting for us. Iryna took us for a final test drive, showed us all of the controls in the car, helped us set up our phones to work, and answered all of our questions. While I met with the finance personal, she sat with our daughter and helped her set up her phone to work with the car as well. Iryna then took us to the parts and service departments and introduced us - making us feel even more confident in our choice of dealership. I would definitely recommend Iryna to others!

Bigfootschas

5 de nov. de 2013

Iryna made buying my new subaru froster very easy. She was very kind and she was very knowledgeable she answered any questions I had. It was great car buying experience I didn't feel any pressure to buy like I did from other car dealers. In the end I got the car I wanted and price too. I would deflinltely recommend this dealership to everyone.

sangeorge

4 de nov. de 2013

Iryna Obolonchyk made my buying very easy, she is very knowledgeable and answered all my questions that I had, she was very helpful and she was very professional as well, I would recommend her to anyone.

booktoo

31 de oct. de 2013

Ive spoken with a few Associates from other dealerships, many talking right over me, not listening to my needs and some even trying to lead me to a used car, where I suspect the margin of profit might be higher. I made an appointment with George, we met, after a short discussion we went onto the lot so I could see the inventory. He quickly presented the differences between the three models. We also discussed a few options that I "thought" I had to have in a new car. As I discovered through our conversation, some options are worthwhile, some are not. George also gave me the opportunity to order a car with specific options from the factory. Never pushing me toward purchasing a car that was already in inventory or an immediate purchase. I was impressed with his low-key sales. I decided on an Outback that was already in inventory. The initial price was a little high for my budget. We then went back to the lot and found the car that was a perfect fit. A few more minutes with pricing and it was a done deal. George was a decision maker. There was no going back and forth to this manger and that manager for approvals. He made the deal and it was done. I could not have asked for a better a Sales Associate. It goes without saying, George walked me totally through the cars interior and explained the various controls. He also set up my Bluetooth, which was much appreciated. This Subaru dealership offered terrific financing, that I was not expecting to use, but could not turn down. Onto the Credit Department where Carlos presented different options for additional warranty. Again, another Associate that knew his business.I left with a new car.My first and only contact with the Service Department has been a good one. Since the car had to be returned for the installation of a remote-starter, George said to contact him when I was ready and he would take care of the details and a loaner car. After dropping him an email as to my preferred date, he took it from there. I arrived at the Service Department, all my paper work was setting there ready to go, climbed into a loaner and off I went. Upon return, the Service Agent showed me how to use the new remote-start fob. As I was leaving, I asked the Agent another question about the car's interior controls. At that moment, a Tech walked in from the service garage and said, without prompting , let me go out to your car with you and I'll answer any questions you might have. Which he did, with a smile on his face! Mike was his name. Good guy. I will return to All American Subaru and to George Villafane.

czkam57

29 de oct. de 2013

Iryna was very helpful and made my buying experience very easy. She was very knowledgeable and answered all my questions that I had. I would recommend her to anyone and she was very professional as well.

jedicuge

25 de oct. de 2013

I purchased a 2012 Subaru Forester last year in September and loved my new car. Unfortunately, less than a year later I was the victim of an accident that resulted in the total loss of my car. I walked away from the accident with only a stiff neck for 2 days and then I was fine. I believe my Subaru had something to do with that. I knew I wanted to get another Forester, but my insurance company took two months to determine whether the car was going to be a total loss. Iryna and Bernie met with me and listened to my story. Bernie said not to buy a car until the insurance company came through with the total loss. He then extended the end of the month deal he was going to give me and said he would honor it any time I could come in. Iryna continued to follow up without pressuring me to buy. After getting approval from my insurance company, I called Iryna and made an appointment to see her Saturday morning at 9:30. When I arrived, my car was already cleaned and ready to go. I spent about an hour and a half going over all the paperwork and financing. Bernie kept his word and held the price. It was the best car buying experience I have ever had.

Pgustafs

24 de oct. de 2013

Excellent Staff from the internet ,Samantha Widmer, giving me an excellent price, to Jon Zois , sales Manager, and Finance Department. Great group all working together, made my lease informative and easy. Due to the knowledgeable team. I highly recommend All American Subaru.They deal with the facts when purchasing or leasing a car.I love my Subaru Forester Limited 2014. Thank You.

kevinlo

23 de oct. de 2013

Jon and Bernie from All American Subaru went above and beyond to complete a deal on a 2014 Forester for me. Together they were able to locate the color vehicle I wanted, pick it up, have fog lights installed and deliver the vehicle to me all within the same day. There was never any high pressure sales tactics or any number games, Jon and Bernie really came through with a great price on a hard to find vehicle. I would definitely recommend dealing with Jon at All American Subaru.KevinE. Brunswick, NJ

jkarst

16 de oct. de 2013

Naeem was very honest and walked me thru the process step by step. They even let me take the vehicle to my shop to check the vehicle out. They were not hiding anything about the vehicle which was a 2014 Forester with less than 5,000 miles.

jesusa

14 de oct. de 2013

Iryna is a excellent asset to company.She is very professional and She knows her job.She does not push to the people to sell the car . She showed a lot of patiently. She help us to make the decision from the beginning until I signed the contract. If I have to buy a car I will choose Iryna.

aasoldbridge

12 de oct. de 2013

Iryna was very knowledgable. I was not entirely sold on the car I was looking to buy from the lot, but Iryna found the perfect car for my needs, which was best value for the features I wanted.

jesiiiibaa

11 de oct. de 2013

George got me exactly the car I wanted and helped me out on the price in any way he could. I would definitely recommend this dealership to anyone looking to buy a new or used car.

rohit9ban

7 de oct. de 2013

We had a very good experience with this dealership. I took an online quote and Sarah was very responsive in providing the details of the vehicle and pricing. Based on that I went to the dealership from where George took over. He was very courteous and answered all our questions. At no point we were pressurized to make a purchase decision. Eventually we ended up buying the car from them. Sale finalization process was also smooth and there were no last minute surprises. I am happy with our purchase and glad we chose All American Subaru.

chjd

5 de oct. de 2013

We were interested in purchasing a Subaru Outback. We selected All American Subaru of Old Bridge. Nicole Pohlmeyer was our salesperson. She was very efficient and so nice to work with. She helped minimize the stress of purchasing a new car. The process was very smooth with her at this dealership. We love our new Outback.

marc66

30 de sep. de 2013

I wanted a Blue Subaru, also wanted a unique combination of features. I wanted what I wanted. Nicole helped me. She said it would be best to order the car, she explained the entire process and what to expect each step of the way. I had an opportunity to add a few more features. Everything happened exactly the way Nicole said it would and I got the car exactly the way I wanted. I was not willing to compromise on anything. All of my questions and concerns were quickly addressed. It is exciting buying a new car and Nicole made sure to keep it that way. It was a pleasure working with Nicole and most important of all, my car is a great pleasure to drive with everything I wanted.

Destroyer1

27 de sep. de 2013

This dealer ship is a no pressure approach and since we had to order our vehicle it was worth it we love our Subaru. My son needs a new car with this experience will be back.

SidneyGet

26 de sep. de 2013

The internet sales person Samantha was excellent in providng me with the prliminary information I wanted regarding the car. The Sales rep Naeem Shiek was also excellent. He arranged a test drive, he coordiated the pricing discussion, he answered all of our questions with thought and integrity. He offered us refreshments while we were waiting for the paperwork and approvals and he worked out the car purchasing issues that came up during the process. The dealship provided me with the price that they quoted which was the best price that I could fine after discussing pricing with three other Subaru dealers.They quoted me a 1.9% financing rate but provided me with a rate that was slightly better.This was a great car purchasing experinece

scottino

24 de sep. de 2013

HUGE THANK YOU TO IRYNA! I needed my experience to be as fast and painless as possible...walked in on a Thursday night and had the car but the following afternoon. Car runs great, Iryna was an absolute pleasure, and I actually went there because my family purchases cars through this dealership.

AMSIE

24 de sep. de 2013

NICOLE KNOWS THE DEALERSHIP'S INVENTORY WELL AND HER KNOWLEDGE GIVES PROSPECTIVE BUYERS GREAT CONFIDENCE THAT THE CARS THEY MIGHT BE THINKING OF CHOOSING OF ARE FOR THEM. SHE WAS FRIENDLY, CALM AND PERSUASIVE ENOUGH TO MAKE ME FEEL COMFORTABLE ABOUT BUYING OR LEASING. NICOLE HAS THE BEST INTERESTS OF THE PERSPECTIVE CLIENT IN MIND. SHE ALSO WORKED WITH ME TO COME UP WITH A DEAL THAT WORKED FOR MY NEEDS. HER FOLLOW-UP AFTER THE SALE IS THOROUGH. I AM HAPPY TO HAVE DEALT WITH NICOLE. A VERY GOOD EXPERIENCE AT THE ALL AMERICAN OF OLD BRIDGE SHOWROOM.

EleanorEarley

23 de sep. de 2013

Dealing with Nicole Pohlmeyer at All American Subaru of Old Bridge was an absolute pleasure. This is as car buying should be. She was very polite and patient since my daughter was not sure what vehicle was the best choice. We settled on a 2014 Subaru Forester Premium and she came away very happy with the vehicle and the extra options she did not expect to get. I also was very happy the Out the Door price especially since it was lower than the True Market Value specified on Edmunds.com. I would highly recommend buying a car from All American Subaru of Old Bridge.

newheat1

13 de sep. de 2013

I was extremely pleased with Naeem's customer service skills. He made my experience at Subaru exceptional and I would definitely come back in the future.

legotoki

12 de sep. de 2013

One of the best car buying experiences I have ever had. Naeem, was the penultimate professional. He was extremely knowledgeable and worked with us to get the best deal. We agreed on price, terms and trade in value in under and hour and there was no back and forth or forced wait while the "inspected" my trade in. The finance department was fantastic and we were very happy with the rate. The paperwork was complete and correct and Joe had us completed in less than 45 minutes. Before you go anywhere else stop here and check them out before buying your new Subaru.

Holybread

11 de sep. de 2013

Very friendly associate. I was being very indecisive on which car I should get. I visited the dealership many many times. Thankfully, Nicole was always there to answer all my concerns. She always provided the clear comparison on each the model I was interested on, even non-Subaru's. She is an expert on what she does. I am extremely happy about the price that I pay for my vehicle, because she works hard to get the best deal for her customers.

Knarf

10 de sep. de 2013

We went to All-American Subaru to test a Forester with power seat options not available at our local dealer. We had an idea of pricing,having researched some Internet and buying services, but, we were there to test drive not to purchase. the dealer had the color vehicle we wanted with the optionswe wanted.When Nicole gave us the price, I was very surprised and glad not to have to price haggle. Nicolewas very patient throughout the process,despite some trade-in bargaining and computer issues.She never seemed rushed and answered all our questions and even helped us set up the blue toothfor my wife's phone.We were not forced to deal with the sales manager and were well treated by the finance manager.All in all a pleasant car purchasing experience.

NYOB

6 de sep. de 2013

I was sceptical at first because my impression of dealers were these cut throats out to make a buck , but Naeem was not like that . He seemed genuinely interested in helping me get the best deal possible, considaring what i wanted was slighty difficult to find.One of the things tfat impressed me was that he was able to aid the approval of my finance evethough my credit history not lenghty enough by other dealership's standards. I was shocked when he noticed that the owners maual was missing before I had the chance to notice and went out of his way to recover it from the previous owner, when I would have been ok with a PDF or copy. So more or less he made the whole ordeal pleasant. Would I recomend him to someone else? Sure, I won't remember his name, only because I don't keep male names in my memory, but I do have it saved in my phone when the time comes.

typo623

3 de sep. de 2013

I started this transaction on the internet, I asked for a quote and they contacted me, and from there in turned into one of the better purchasing experiences I ever had a dealership. They were all friendly, customer oriented, they wanted to make the sale, the sales process could not have been easier, they worked with me on the financing, all the options I was looking for were added, I left the dealership with a car the same day. I would comfortably recommend this dealership to anyone.

DennisGleason

2 de sep. de 2013

I walked into the dealership after needing to replace my old car after a recent accident. as soon as I walked in Anthony was there to greet me. I told him I interested in the 2013 BRZ and he worked with me to get the price I wanted on it. All in all it was a good experience. I would recommend anyone looking to buy a Subaru from All American to deal with Anthony if you are looking for a honest, knowledgeable and good guy.

BIGCAT53

1 de sep. de 2013

At first, I was not happy with the amount of time it took to get a new car salesman due to a" Adopt a Dog " event at the Dealership. But, along came Naeem who apologize and was very polite, respectable and led me to believe that there is possibilities of buying a new car. What really impressed me about him is that he was willing to work with me on the final price to consummate the deal the next day over the phone. Naeem is a real representative of your dealership and will definitely recommend your Dealership to my friends and family. Thank you,Mr & Mrs Felix Flores Parlin, NJ

fleonin

30 de ago. de 2013

Nicole was great! Not pushy and had a strong knowledge of the Subaru models. The experience was painless and I would buy from her again!

MyLastKia

28 de ago. de 2013

First and foremost, for the discerning customers who put a great deal of faith in these reviews but worry that some people hand out "great service" reviews too freely, I would like to assure you this is not the case with me. My namesake/moniker (being MyLastKia) originated from the first car my wife and I purchased, and the not so happy review that ensued from it can be found on this website, dated June 27, 2013, for Freehold Kia in NJ, for reference. True to my moniker, we did not even look for another Kia (no ill will towards the cars themselves, only the dealership). That being said, I was very happily surprised by the quality of service, the great prices, and most notably, the absence of what I consider schemes or sales tricks at All American Subaru. Iryna first greeted my wife and me while we were perusing the lot, comparing sticker prices on various models with those of other dealerships from a spreadsheet I had printed out with the help of USAA's pricing tools and my own research. When we told her we were just looking at the moment and didn't yet need assistance (it was our first day searching on lots for a vehicle, and we tend to take our time), Iryna happily let us continue looking alone, without following us at a distance the way many salespeople tend to do. After looking through the inventory, we checked back in with Iryna before leaving the lot in order to test drive one of the vehicles, as well as to give her a better idea of what we were trying to find, already impressed by how low their prices were compared to other Subaru dealers in the area (compared to Freehold Subaru, Victory Subaru, Richard Lucas Subaru, Somerset Subaru, Flemington Subaru, and probably others I forgot). She made a good, but low-pressure sales pitch on working with us on price, seeing if we might be interested in purchasing that day, but was very accepting of our affirmation that we were not yet ready to buy. We then spent the following two days looking through other dealership's lots and comparing prices before returning to All American.At this point, my wife and I had narrowed out choices down to one or two cars at each of two dealerships, and basically the determining factor was going to be who could work with us the most on price (we didn't have our heart set on any particular color, package, etc, we just wanted the best deal). When we sat down to negotiate the contract, we told Iryna ahead of time we were not yet prepared to buy, but wanted to see what the bottom line price would be after taxes, fees, etc to compare to the other dealership, and she was very understanding. Much to my surprise, the only additional fees were the standard "service fees" (which was only $275, fixed price, displayed in the showroom, which is great!), the "dealer prep" fee (which bugs me, but I get it, and every dealership seems to have it), and the window etching fee, which always ticks me off because no one ever really wants it. We first negotiated the price of the car itself, which was already well below KBB, and she was able to take a fair amount off of that already discounted price, then was also able to dramatically cut the "dealer prep" fee (this was in place of my request to drop the window etching fee that had irked me, but the price reduction came out equivalent to cutting the window etching, presumably just a tax and/or accounting measure for the dealership). We then negotiated for an additional, dealer-install option of a remote starter, where she was also able to work with us on the price. My wife and I were so impressed with her patience, salesmanship, and willingness to work with us on prices, that we uncharacteristically took the deal on the spot. All American Subaru will definitely have our business when we go looking for our next car!!! Additional note: Their financing department did not have competitive rates for a couple with credit scores in the 750-800 range (4% compared to 1.75% from USAA), but that may be a function of the current interest rate environment and the bank through which they process loans. The person with whom we consulted in financing (Joe, I believe) was not at all pushy, and understood our decision to use outside financing.

JohnSzulc

28 de ago. de 2013

It is great to walk into a dealership and speak to someone who knows the cars inside and out. Anthony P. took his time did not pressure us into purchasing the vehicle. Had answered all of the questions in regards to the car we were looking to purchase. Just overall great experience hands down, they will get my business in the future. John Sz

magpayousa

25 de ago. de 2013

The sales experience was straight forward. There were no gimmicks used to make the sale. I came in for something I wanted. They had it. We negotiated until we were both happy with the deal.

Teresaewilliams

21 de ago. de 2013

I have a very pleasant experience at All American Subaru. Naeem was my sales person and he was not pushy. He was kind and considerate. Bernie the Sales Manager was also very helpful and made my buying experience pain-free.

bradyms

18 de ago. de 2013

Excellent experience on every level! Saleswomen was excellent, extremely helpful and knowledgable. I love the car and the price. I would recommend all family and friends to go to All American and ask for Iryna.

slgotk

14 de ago. de 2013

George was very helpful in all aspects of the sales process. His technical knowledge of the car purchased was outstanding and his walk through of each instrument on the car was strightforwarded and understandable. I would definitely consider working with George in the future when I'm in the market again to purchase or lease another Subaru.

bernard_bernstein

13 de ago. de 2013

I always read the pros and cons of buying a car. This dealership had a variety of 2013 Subaru Imprezas that was for sale and which I found matching descriptions on the internet. The difficulty was picking one out based on what would be practical and affordable. I was going from my pretty old outback to something more compact and new along with a monthly car payment again. There was no pressure at any time even though I walked in not long before closing and was casually met by Anthony from the sales staff. After a simple conversation, my wife and I were invited to pick any car (or cars) on the lot for the test drive. So, the pros vs. cons: the pros were that it turned out better (and easier) than I thought because this fellow knew his cars forward and backward and no question lacked a good explanation when it came to price and model differences. Because my first test drive and car choice was more than acceptable, I abandoned all the other vehicles thinking nothing could be better for me. I was wrong. Anthony pointed out a few other similar possibilities. And some turned out to be even more affordable. A fact not overlooked by my wife. So the pros: when I drove off with my new Impreza the next day, I felt fortunate for the help Anthony provided as well as the general staff at the dealership that kept its doors open past closing. The one con: my wife seems to be unfairly attached to my new car.

astillman

13 de ago. de 2013

Naeem was very helpful and was able to answer all my questions. I didn't feel any pressure to purchase and had a very good experience. I have been very happy with my purchase.

tball42

3 de ago. de 2013

Nicole was very friendly and understanding of my concerns with leasing a new Subaru. She consistently worked with me to find the right model and price for my new Legacy. Because I was already 15000 miles over my lease miles for my 2011 Legacy, Nicole even offered to come in on her day off to keep my miles from getting higher and driving up the monthly payment for a new lease. We got the deal done that day and the price was right. If you choose to get a Subaru from All American, ask for Nicole. You won't be disappointed.

akarently

31 de jul. de 2013

Buying a car seemed overwhelming, and I visited a number of dealerships prior to All American Subaru. From the start, Nicole was professional, friendly and relatable. She was extremely familiar with the brand and answered all questions thoroughly and patiently. Despite it being the end of the month and somewhat busy at the dealership, she was able to create an efficient and painless buying process. The finance department was also spectacular -- extremely friendly, easy-going and VERY speedy.

69Dart

31 de jul. de 2013

The salesperson my son and I worked with (Nicole Pohlmeyer) was friendly, knowledgable and not pushy at all which made our experience there hassle free. Our used car we purchased was a 2004 Subaru Forester whish was prepped to look new. The price we agreed on was very good and the car was in very good condition with below average mileage.

rocky7500

29 de jul. de 2013

Great experience dealing with George. He made everything easy. Would send my friends and family to buy a new car from him. Very easy purchase.

samc92

27 de jul. de 2013

I gave this rating because this dealership earned it. They were very prompt with answering our phone calls and emails. They were very understanding about whatever questions we had. They even had personal, intimate conversations with is so that the experience was made to feel more comfortable and enjoyable than nerve racking and tense. Overall they did a wonderful job, they care about the customer and the experience, and I would highly recommend them.

lobrien2

23 de jul. de 2013

Nicole was extremely helpful on our initial visit to the All American dealership. Even though we told her up front that we were only looking, she went out of her way to get us a test drive in the Outback. So, when we were ready to buy, we went back to All American and worked with Nicole. We are totally satisfied with our new Outback!

HaigMonok

23 de jul. de 2013

When we came into the Subaru Dealer, we had an idea of what we were looking for but were not entirely set yet. Iryna was incredibly friendly and helpful throughout the process and got us a very good leasing deal on the Subaru Impreza. I could not be more happy with this car or purchase, and I'm even more happy with my beautiful and wonderful saleswoman!

jtnnr79

21 de jul. de 2013

Iryna is a real GEM, she was friendly and informative. She made the entire visit to All-American very plesant. If you are looking for a Subaru go see Iryna. The price for my Impreza was far better then the dealer in my town. It was a overall good experience, I highly recommend them

Irynasux

18 de jul. de 2013

Went through the Costco buying program, got an OK price. Have done this before with other dealers and the service has been outstanding when they know we are Costco customers. But at All-American Subaru, that isn't true. First, we made a verbal deal on the price of the car and the value of my trade-in. Then the saleswoman goes off with her manager, and next thing I know, the deal has changed. We had already agreed to a deal, then she changes it. So at this point, I have no trust in her and was walking out. However, the sales manager was a much more reasonable person, and I came back the next morning and we closed a deal. Still, I didn't trust Iryna. She wasn't very knowledgable and couldn't answer my questions about some parts of the car (like the GPS). It wasn't until I was actually handed the keys and signed the papers that I thought we had a deal because I felt at any moment she was going to change something again. So I asked a simple question about how to update the GPS. She didn't know. The service area was closed, so she said she had no one to ask, but would get back to me in two days (she had the next day off). She didn't contact me as she had promised on that day. I emailed her the next day and asked if she got an answer to my question. She said she was too busy to contact me as promised, and then eventually admitted she didn't even remember the question. Which means she lied, and actually had forgotten about the question altogether. I didn't think it was worth discussing with her anymore. I will get my GPS question answered on my own.At this point, I don't trust her to notify me when my registration is in, nor do I believe her when she says that if I take my car back to All-American Subaru for it's first oil change, the oil change is free. It would be great if someone who is more reliable at All-American could confirm and promise me I will be contacted when my registration is ready and that the oil change is free.So if you want to know why I gave 2's and 3's as scores, these are the reasons. Don't get me wrong, we love the car, but do yourself a favor if/when you go to All-American -- find a different salesperson.

how6263

18 de jul. de 2013

Iryna was great. She was very knowledgable about the car, friendly, did not try to oversell options, listened to my concerns. Went out of her way to have the service manager come say hello and hear what I was experiencing recently with the service department.On the day of the sale Iryna showed me all the cats features and how they worked and set up the Blue tooth connection to my phone.Iryna is an asset and I look forward to seeing her in the future and some day buying another car from your dealership with Iryna as the sales person.Also Mike from the finance department did an outstanding explaining everything and making the final purchase a pleasent experience.Thank youHoward Schneider

chernhooilim

13 de jul. de 2013

George was a tremendous help to get my dream car from the beginning to the end. He's smart and energetic and friendly. Most importantly, I don't feel pressured to buy and feel comfortable for his customer service. I highly recommend this dealership and George.

beachtree123

8 de jul. de 2013

Found this dealer through looking at internet sales. Love that this dealership has female sales employees. As a woman, that is very important and helps make the process more comfortable. Had a great experience working with Iryna. She is very friendly, personable, and helpful, along with the others I spoke to in the sales department.

gmonokian

7 de jul. de 2013

Friendly, professional, sensitive, and personable service. Iryna went out of her way to make us feel comfortable and did not apply the kind of pressure I am used to in car buying. Great buying experience!

stephaniemc

7 de jul. de 2013

Nicole was very friendly, knowledgeable and straightforward. We were able to pick out the car we wanted with the features we needed. She did not pressure us into choosing extras or add-ons that we did not want or need. The process was smooth and easy. While the price was not low, I can say that having driven the car from New Jersey to Wyoming it is indeed a pleasure to drive and a quality, well-made vehicle. Thanks to Nicole and everyone at All American Subaru!

ralphie5686

4 de jul. de 2013

I came in once not ready to buy yet. Nicole showed me a bunch of different options. I ended up leaving with no purchase and she was still kind enough to keep touch with me after my visit. I ended up coming back to purchase my 2013 Impreza and I couldn't be happier. Thanks Nicole!

DavidRophael

2 de jul. de 2013

George was very helpful in negotiating and getting us a good price. He was also very helpful, friendly and answered all of my concerns. When there was an issue in ordering the vehicle, George took immediate action in correcting the mistake and retrieving a new vehicle weeks ahead of schedule. I would recommend George to any of my colleagues interested in purchasing a Subaru.

KFarrell0422

2 de jul. de 2013

Outstanding sales an service! We worked with George Villafane and he was very helpful before, during and (now weeks) after the purchase of our new Subaru. We will buy our next Subaru someday from All American without a doubt.

kjvarga

1 de jul. de 2013

I had a very positive experience with All-American Subaru! I worked with Nicole Pohlmeyer for my first car experience ever and she was a fantastic employee! Nicole really went out of her way to help me with any questions and to walk me through the process. As I said, it was the first time I ever worked with a dealership on my own and it was truly a seamless experience. From the moment I walked into All-American Subaru and was greeted by Nicole, it was a great experience. Even after I finished and signed the transaction, All-American Subaru has reached out to see if I needed additional help. If I ever want a new car, I will definitely be headed back to All-American!

NJMINY

1 de jul. de 2013

After not buying a car for many years I was very apprehensive about the whole "car buying" experience. I walked into All-American was immediately greeted by Iryna and two and half hours later I was the excited owner of a 2013 Crosstreck. Iryna made the experience so easy, she was welcoming, took time and was patient in explaining all the different features/price of each Crosstreck in the lot to me. We did a test drive and I was sold. She then walked me through the buying process and the next night I picked up my car. While we waited for information needed, she gave me a tour of the entire facility, explained what I would need to do when I brought the car in for service and continually asked if I needed anything. I would highly recommend Iryna and All American if buying a car.

Fauyang

30 de jun. de 2013

I have just purchased a new 2013 Subaru Outback on June 29, 2013.My wife and I had a great experience dealing with Mr. Anthony Phillips at All American Subaru.He was friendly and courteous, and they were willing to work with us with the price and the date of delivery.We will definitely recommend them to our friends.

Rgpg50

23 de jun. de 2013

George Villafane has been my sales person throughout the purchase of process of my new Subaru car. He was very knowledgable of his product, prepared in his paperwork and highly personable in his client interactions. I very much appreciated how George patiently assisted me in my decision on the model and inclusion of particular components of the car that would be most useful to my purpose.

andrewgottesman

21 de jun. de 2013

We wanted a specific car and got it. The salesperson was helpful in finding the right options. The price on the car was good but the trade-in price was less than hoped for. All our questions were answered and the actual paperwork was easy to deal with. All of the staff we met were friendly and helpful without being pushy.

jbarriola

19 de jun. de 2013

Nicole Pohlmeyer was excellent and helped me get my first car at All American Subaru. She was very patient through out the process and friendly. Nicole went the extra mile to make sure I got the car that was right for me.

Subarugeek

13 de jun. de 2013

My husband and I arrived at All American Subaru to purchase a used Subaru Forester we found on-line. A few minutes after we arrived, Nicole Pohlmeyer asked if she could help. I explained what we were looking for and she got the car we saw on-line right away. Throughout the experience with Nicole I felt respected and well-informed about the vehicle and the pricing/financing. I especially liked that she recognized that while I wanted a car my husband would be comfortable in, I was the primary purchaser. The negotiations, overall, were fair and I did not sense any deceptive practices. The only part of the entire experience that was slightly disappointing was the financing. When I asked Nicole about financing, she mentioned a 1.99 promotional rate through Chase bank for certified used vehicles, which we were purchasing. However, when we got to the person handling the financing, he had the paperwork set up for a 3.94% deal with BoA. To his credit, though, he changed the paperwork and was able to get us the better rate with Chase as soon as we mentioned it. Thank you for treating us with respect and providing us with a great deal on a slightly used Subaru! We will definitely return again and recommend to others. Nicole is an excellent salesperson!

mingalone

5 de jun. de 2013

Ms.Obolonchyk was extremely knowledgeable and made the purchase of our new Forester an easy process. Her attention to detail andprofessional along with friendly manner went above board. Iryna was a pleasure to deal with and I would nominate her a star at All American Subaru.

jtucc

5 de jun. de 2013

After being disappointed by another local Subaru dealership, I decided to search online for the BRZ I was interested in. I contacted all my local Subaru dealers and after going back and forth with several of them, I received an offer I was interested in from All American. I'm an extremely impatient person so I was happy to find out I would be able to pick up my vehicle only hours after agreeing to the deal! I headed down that same night, met up with Iryna, and left a few hours later with my 2013 BRZ.Iryna was extremely kind and genuine and I would recommend her and All American to anyone interested in a new or used car.

FRANKCHU

5 de jun. de 2013

It has been a pleasure of my recent purchase of the 2014 Forester XT at All American Subaru in Old Bridge. Iryna is very helpful in every aspect. I have never had a feeling of being pushed for purchasing anything that I do not need. Although the wait from ordering to delivery was a bit too long, I was being updated from on a weekly basis on the status. I do not mind to wait for a little longer for a great car.

escalbick

3 de jun. de 2013

The experience was great and I love my new Subaru. My only (minor) complaint is that the tire pressure light came on shortly after I left the lot -- I guess I would have expected the tire pressure to have been checked.

swong8816

1 de jun. de 2013

Nicole is very pleasant to work with. She showed us a car with features similar to what we wanted and took us for a test drive. Then when we settled on the color and features we wanted, she cheerfully wrote up a purchase order and negotiated a price we were very happy with.

TEspinosa

31 de may. de 2013

When we went to the dealership there were no Turbos vehicles, George ordered one for us and from then on kept calling us every so oftento keep us informed as to when they would receive it, finally last wednesday he called to tell us that the car would be here the following day.We came in on the 30th and after test driving it we drove away with the new car. Georg all the paperwork:insurance,registration and taking care of the car was very helpful and took care ofr we were driving, a Ford EScape. We are "very" senior citizens and we appreciated his help tremendously, he is a very impressive professional young manThank you

JDonalds

31 de may. de 2013

George Villafane is a very personable, informative and knowledgeable about all Subaru and Ford models. He patiently explained all the models and options and help me select the perfect vehicle that fits my needs. I would recommend anyone to go see George for any vehicle they may be in the market for as he is very professional and sincere. I wish all my past car buying experience were just as it was with George.

crosstrek

30 de may. de 2013

I went looking to get a new car and got a great service from Anthony Phillips and the financial department, he got me a good deal and answer all my questions and gave me good advice, he wasn't just trying to sell me the car. I would recommend him to my friends.

crosstrek2013

28 de may. de 2013

Iryna was extremely helpful and a great sales person to work with. She answered all of our questions and took time to help us understand the lease details and different car options. She made working with her and purchasing a car from All American Subaru a great and positive experience. She is highly recommended!

acastill821

24 de may. de 2013

We bought our first forester subaru here and the whole experience was awesome.Everyone is kind and knowledgeable of their product!After four years, here we go again with the same dealership with a new name to get our used 2010 subaru forester xt and I'm loving it ! Awesome car and fun to drive. I will recommend this dealership to everyone !

demon666

24 de may. de 2013

If I can give this all American Subaru 10 stars I would. Iryna Obolonchyk was very helpful and informative in giving me the details on my purchase of the Subaru BRZ. There's no pressure in purchasing the BRZ and the staff was very friendly. Iryna Obolonchyk went beyond to help me with my purchase. I would highly recommend all American Subaru to anyone purchasing a new or used vehicle.

polenick

22 de may. de 2013

Found a previously owned Subaru online that was of interest. Filled out the online contact form and within several minutes got a call from Kelly Froehlich, the Internet Sales Consultant. I was able to visit the dealership the following day, but Kelly was not available. When I arrived at the dealership I was welcomed by Iryna. I found Iryna to be friendly, helpful, and very knowledgeable. After a test drive and some discussion, I purchased the Subaru. Iryna was very efficient in processing all the needed paperwork and explaining the purpose of each document. My wife and I met with Joe Postorino, Business Manager, who was most helpful in explaining our options and processing the needed financial documents. The whole process took about three hours and we drove home in our newly purchased Subaru. We were very pleased with the help and support provided by the staff of All American Ford and Subaru.

kennethsikorski

22 de may. de 2013

An overall outstanding experience. Nicole's produce knowledge is outstanding. Explained all functions of the Outback.Would also highly recommend the Auto Butler application and the remote stater is a big plus. I would highly recommend your dealership.

kasianj

18 de may. de 2013

Ms. Iryna is absolutely wonderful sale person, she takes time to get to know wants and needs of her client to best advise on a purchase. She is very professional, knowledgeable and at the same time very patient, friendly and pleasant to work with. She will answer the questions or get the answers for you, she takes great care of her client.Thank you Ms. Iryna for such wonderful buying experience. I love my new Forester :)

SJUMatt2003

6 de may. de 2013

George Villafane is a very professional, personable and informative salesmand. Between pricing and car facts I truly risappreciate the time he took to review everything. Also I left with the car in the same day which was awesome. He provided me with the great pricing options for what was available and was very detailed with the car itself and the options and reviewed the car features with me even to leaving the dealership with the new car. Available too after for questions and picking up my registration. Paul Solis as a manager put my plates on in a rain storm the day I picked them up and Chris Sorvino also followed up with me that I had a good experience. Amanda Hennings was my initial contact to set up the appointment and was flexible with my attendance time plus also had great follow up the day I showed up. Ultimately see George for your car needs and won't be disappointed.

TLSS

1 de may. de 2013

Dan Lenox was a great salesman. After a long time searching for the right vehicle, I finally decided on a brand new Forester! After driving it for a few weeks I am very satisfied with it. Dan Lenox was extremely knowledgeable about all things Subaru and made my buying experience flawless and easy. The Dealership seemed very well managed. Thanks Dan for everything!

dstrommen

30 de abr. de 2013

Iryna was great from start to finish. She guided me in choosing the right options for the vehicle I was interested in and wasn't pushy like car salesmen from most other dealerships. She was informative, honest, and a pleasure to work with. Whenever I had a concern, she made sure to fix the problem and always kept me informed on the status of the vehicle through phone and email. I totally recommend her as well as All American Subaru if your looking for a pleasant car buying experience.

Sequinn

30 de abr. de 2013

I highly recommend All American Subaru for your next car purchase. The sales staff is highly knowledgeable and George was kind and professional. He made our experience buying a new car (and Subaru) a pleasure!

carrollki

29 de abr. de 2013

George was excellent! He was very knowledgable about Subarus and specifically the Forester and recent design changes. George was prompt at returning my phone calls and emails. He was very pleasant to talk to and made us feel comfortable purchasing a car at this dealership.

masonrymark

28 de abr. de 2013

I stopped by All American to check out an F250, When I was greeted by Dan Lenox, he was very helpful through the whole process. They were also fair with the price of my trade compared to another dealer that offered me far less. I will be going back to All American for my next purchase and will be bringing my business to Dan Lenox since he made my purchase quick and simple.

ninizinha

27 de abr. de 2013

Everyone was very friendly.Dan helped me choose the best car for me. I'm really happy with my Forester.Thanks Dan for the great service!

jsexton

25 de abr. de 2013

I went to All American Subaru to look at the Crosstrek. Iryna introduced herself and answered all my questions. We sat and discussedthe options I would want and she explained it may take a few weeks to get the vehicle as I wanted manual transmission and a specific color.Iryna called me within two days and explained a vehicle was enroute with the options I wanted but it was a different color, would I beintrested in seeing that vehicle. I told her I would check it out. I went back to the dealership lot a few days later to look at the color thatwas available and Iryna saw me and took time to come outside and show me a similar vehicle. Iryna kept me informed by email andphone about the progress of the vehicle. I would like to add that I had my nephew with me at the dealership and was impressed by the waythe people at All American treated him. When the vehicle arrived, Iryna called me. I went to the dealer to discuss financing and complete the paperwork. I was in and out in less thanan hour. The entire transaction was stress free, at no time was I pressured and it was handled very profressionally.Iryna gave me a complete explanation of the vehicle and even programed my cell phone to the blue tooth in the vehicle. Paul introduced himself and explained options available with the dealership and welcomed me to the Subaru family.I was very satisified with the way I was treated and would strongly recommend All American Subaru.

lizdamnit

25 de abr. de 2013

This was a wonderful experience - my partner and I needed a second car and we were happy to go with a Subaru! Iryna was helpful and friendly and really took her time to make us feel comfortable with this commitment.

PSN25

19 de abr. de 2013

I have been looking for about 1 year to sell my 2000 Lincoln Town Car Cartier Edition with 333,000 miles. In my search for a new used car I came accross a 2010 Lincoln MKX at All American Ford of Old Bridge. I called up to find out more of the details about the car and the salesperson made an appointment with me for a Friday afternoon. When I arrived at the dealer I was welcomed by Iryna Obolonchyk. She was very pleasent and worked with me a good hour for the best possible price for my purchase. In fact, when I was not sure if I should get rid of my old car, she reassured me that I will be very happy with my new 2010 Lincoln MKX. She was very knowledgeable about the car and did everything correct for me to drive out of the showroom in less than 2 hours with my new (used) car. Since then she called me when my licence plates arrived and made sure that I was 100% satisfied with my purchase. I would highly recomend her if your looking for a new or used car. In fact I was so pleased with my purchase that today on the way to the dealership, I stoped by a liquor store and brought her a bottle of wine for herself & her husband. The dealer was great but she was even better!!! Way to go Iryna.

speedracer5

18 de abr. de 2013

Dan came across in a very friendly way and felt we were not pressured. It made my wife and I feel very comfortable. Dan was also extremely knowledgeable about the Subaru product. He appreared sincere in insuring we received a high level of customer care. When it came to negotiating price I feel he was fair as well and did his best to come in with the numbers my wife and I were looking for to close the deal.

jamesminecraft

11 de abr. de 2013

I was looking for a hard to find Subaru Outback model and decided on my way home from work to stop into All American Subaru and they had the exact car that I was looking for on the lot. I stopped by the next day and met Nicole and she made the entire experience very enjoyable. It was pressure and stress free, they gave me a fair price on the car and my trade and bettered the finance rate I had pre-approved from my credit union. Overall a fine experience and I would buy another car from Nicole

subarumti

10 de abr. de 2013

Buying a car is VERY stressful. George Villafane was very patient, informative and thorough. I would recommend this dealership - and George to friend or relative. When I didn't understand something he explained it over and over until I felt confident in my understanding.

rynoah30

6 de abr. de 2013

This is my third car in 3 years and have received excellent service and care from Bernie Conahan and Pete B. I most definitely would recommend this dealership to family and friends. Their expertise is by far the best I have dealt with. They make you feel like family and will answer any and all questions that I may have. Thanks again to Bernie and Peter for an outstanding experience and for welcoming me to the Subaru family...ABBE KIRSCHNER

MamaDeebs

5 de abr. de 2013

My husband i went to this particular Subaru dealership for the first time to purchase an Impreza. We had read some reviews about Iryna Obolonchyk stating that she was very knowledgeable and very easy to work with. The reviews were correct on both counts. The color Impreza we were interested in was not in stock on their lot but we were told one was due in about a week. We have since taken delivery of our Deep Cherry Pearl Impreza 2.0i Premium and are very happy with it. Iryna was extremely knowdedgeable and explained all features of our new vehicle to us at length. Overall, ALL employees at All American Subaru were friendly and at no time did we feel pressured to buy or add on extras we didn't want. We would definitely recommend this dealership-and Iryna!

falsesmall

4 de abr. de 2013

Was lured to this Subaru dealer by the very competitive pricing of the new Legacys that were posted on their web site. These were not ads but sale prices on actual vehicles in stock, with pictures and VIN numbers. No bait and switch here. My sales consultant, Nicole, handled my purchased. She was professional throughout and very easy to deal with. No high pressure sales. She knew what I wanted and guided me through until ultimately I left with the car I wanted at the price I wanted to pay. She kept in close contact from beginning to end and checked in post purchase to be sure I was satisfied. AAS was also able to beat my own very competitive financing. This dealership does seem to put customer satisfaction first. I have not serviced the vehicle as yet but do plan to bring my Legacy here. The process of dealing with Nicole and AAS has been more fun than stressful, the way it should be. I own a quality vehicle purchased at a quality dealership.

lmags

2 de abr. de 2013

Nicole was great. She helped me find theexact car, with specific options, that was looking for. It was a stress-free experience, the way it SHOULD be done!!!

CStalinsky

31 de mar. de 2013

Visited this dealship in search of a good and affordable preowned vehicle. Left there beyond satisfied with the level of customer service provided by George Villafane. Im so happy that I chose this dealship and love my Subaru Forester. Thanks for all the help, George!! I will definitely recommend this dealership to other.

jamesc000

29 de mar. de 2013

Great dealer, making my first car buying experience great. I bought my first car from Nicole and she made the process extremely easy. Very friendly and genuinely cared about what we wanted so there was no pressure what so ever. She provided also updates when I was waiting for my car, and answered any questions.Definitely recommended.

Francy12

28 de mar. de 2013

Our experience of buying our 2014 Subaru Forrester from Iryna Obolonchyk was very good. She was very helpful, knowledgable, and extremely accommodating.--- We went to the showroom on a Friday afternoon to test drive the Forrester and the Crosstrek. Iryna took us on the test drives and aptly answered any questions about the vehicles that we had while we were driving.---- When we returned to the showroom, my husband realized that there was a 2014 Forrester that was in the showroom with everything we wanted . We asked Iryna about the availability of the car and she found out for us that we could purchase it. We decided to think about it over night and said that we would call Iryna in the morning if we wanted the car.----- When we got back home, there was an e-mail from Iryna with a brochure about the 2014 Forrester. I thought that was very considerate that she took the time to do that. Having that brochure to look at aided us in making our decision to buy the car.We did decide to buy the car and Iryna was helpful while we went through the process of buying it.------- Our overall experience with buying a car from All American Subaru in Old Bridge was very good and I would not hesitate to tell my friends to go there.-----and, I would also like to also say that there was no undue pressure put on us to buy the car. The manner in which we were treated made our experience there very comfortable and pleasant.

elengwath

18 de mar. de 2013

The service at All American Subaru was fast, careful, patient and attentive. I immediately received a phone call after having just put in my inquiry. When I arrived for my test drive, I felt completely comfortable, and the staff answered all of my questions. Despite having only received the 2014 model 1 or 2 nights ago, the representatives were knowledgeable, and confident. I never felt pressured to buy, and even after leaving, I was not hounded by e-mails or advertisements. They respected my need to do additional inquiry, and gave me the facts that I would need to make a decision.

JAJ1879

14 de mar. de 2013

Iryna is an excellent sales person. She is very knowledgable, patient and attentive to the customers needs. Best of all, there were no high pressure sales tactics or price games. Dreading the typical sales showroom experience that I believed was universal to all car dealerships, I have to admit I was so pleasantly surprised by the professionalism at All American Subaru that I would actually have to call it a pleasant experience! My neighbor had recommended All American Subaru after having a very satisfying purchase experience with another sales associate at the dealership. That recommendation is what sent me to Old Bridge in the first place. I believe this speaks volumes about the quality of the people working there and the quality of the dealership overall. I plan to be a repeat customer. Honestly, why go anywhere else? Thank you Iryna and All American Subaru.

merylgomez

14 de mar. de 2013

My husband and I just purchased our first Subaru and couldn't be happier. Our experience with All American Subaru was better than any other dealership in which we have purchased cars in the past. Customer service was excellent. Our salesperson Iryna, was thorough and knowledgable, and followed up with us throughout our purchase. In addition to being warm and friendly, she wasn't at all pushy and her professionalism was was among the best. Iryna, the sales manager Paul, and Joe who handled our financing, made our experience at All American Subaru pleasant and stress-free. We would recommend this dealership without hesitation to anyone looking for a Subaru. Our sincere thanks to everyone that we worked with in purchasing our Subaru.

ksjackson7

13 de mar. de 2013

Monday, February 18, 2013 I "FINALLY..." arrived at the All American FORD Dealership in Old Bridge-New Jersey; well, so I thought! What I mean by that, I was finally narrowing down the SUVs of my liking and chose this dealership because of the wide selection of vehicles. Heading down early afternoon I was detoured to Route 35 (I believe) and went on an unexpected journey. However, my mission that day was to test drive three of the Ford SUVs and drive home with one them that same day. Needless to say, I showed up...walked in and I was in the Subaru showroom??? Immediately, the Sage Green Forester caught my eye! I didn't even know it existed nor it was partnered with Ford.Going forward, Dan Lenox was my "attendant". He was welcoming, resourceful and considerate -- definitely set the tone for this eventful day. During the course of walking through dealership to dealership, several rows of vehicles and test drives he often repeated "take your time." Exactly, I spent almost a whole "working day" with Mr. Lenox, but well worth it along with the help of those who assisted in "sealing the deal." Mission accomplished! I drove home that night in that Subaru Forester -- Sage Green, that "captured me upon my arrival.To sum it upmy experience with the All American Subaru dealership was with ease; nothing I expected, but hoped for being a first-time "New Car Owner!Thank you All American Staff.

nish84

13 de mar. de 2013

This was my first time buying a brand new car, and I had a great experience at All American Subaru with Nicole. She was very friendly, informative, knowledgeable, and patient! She answered all my questions honestly and gave great recommendations. She also kept me very well and regularly informed of the progress of getting my car here since it had to be shipped over and got back to me very quickly when I had any questions. I also had everything taken care of there, such as insurance, trading in my car, and vehicle registration which was great and very easy for me. I would definitely both recommend Nicole and this dealership for anyone looking to buy, and will also go there in future if I need a new car as well.

ketsgs

10 de mar. de 2013

I have given this dealership almost the highest rating possible simply due to the fact the the employee, Dan Lenox, epitomizes what I personnaly feel is the creed of this dealership, that is to make the experience of the customer as simple, friendly and most important honest as possible.We have had two encounters with the dealer, both through Dan Lenox. The first was when we bought our 2013 Outback and the second and latest our 2012 Impreza. I had mentioned to both Dan and his manager, that after our first car we would be interested in a second one but more economical than the first. As soon as candidate arose meeting this requirement, I received a communication from Dan and the ball starting rolling from there. This past Sauturday, we picked up our second car in a matter of a few hours and was very satisfied with the deal we made and extremely satisfied with the service that Dan provided.Would definitely recommend this dealership and specifically Dan to any who contacted me about our cars and where we obtained them.

randoc57

8 de mar. de 2013

We came in to look around and were pleasantly greeted. Once we were ready to talk to a sales person, we were directed to Pete. He was very polite and helpful. There was no unwanted pressure. He was knowledgable, answered all our questions and then gave us the time to think about what we wanted to do. Once we decided to buy, he took us through the process quickly and effeciently and we drove away in a brand new Subaru Forrester that we love.

fortichmarc

7 de mar. de 2013

I was greeted right as I entered by Nicole. I knew exactly what I wanted and she helped me find the car and accepted the price I got online from a coupon from Overstock.com. Nicole assisted me through the process of buying my first car: getting my insurance together and all the red tape. Overall positive experience from everyone, amicable staff. Just had my service done. It was finished in less than an hour and my car was given a complimentary car wash.Great dealer, would recommend to anyone looking for a Subaru.

tmmark

4 de mar. de 2013

Don't go to American Subaru and meat George Villafane if you want someone to pressure you into buying a car. Don't go to American Subaru and meat George Villafane if you want someone to make a decision for you.Don't go to American Subaru and meat George Villafane if you want someone to explain to you what you want and why you want it.Go to American Subaru and meat George Villafane if you want to talk to someone about what Subaru has to offer.Go to American Subaru and meat George Villafane if you want help understanding the car your looking at.Go to American Subaru and meat George Villafane if you want to have a pleasant no pressure shopping day.I went to American Subaru spent several hours with George and left with a new Outback. Through out my life Ive bought several cars, this by far was the best experience Ive ever had.Thank you George.

jojoleb

1 de mar. de 2013

We had an excellent buying experience at All American Subaru. We worked with Nicole Pohelmeyer, who was extremely professional and easy to work with. No high pressure sales; she actually listened to what my wife and I wanted and got us the right vehicle. This was our third Subaru dealership in the area and absolutely the best in terms of professionalism, efficiency, and simply making the easy to buy a car. In fact, this was by far the best experience that I have ever had in buying a new car. My only regret is that All American Subaru wasn't the first dealership that I visited! After the sale, the car was prepared expediently. Nicole has followed up with us periodically and made herself available to answer any questions. I definitely recommend this place to family and friends and highly, highly recommend Nicole as a sales consultant.

AVillaFranco

1 de mar. de 2013

Recientemente compre un Dodge Caliber de All American Subaru in Old Bridge y tuve una experiencia maravillosa. El vendedor, George Villafane fue muy informado de los vehiculos. Regresare definitivamente en el futuro y recomendare a amigos y familia. Gracias tanto para toda su ayuda!

macesace616

28 de feb. de 2013

This is a friendly "no pressure" dealership. They want to make a deal that works for both parties. George Villafane was excellent to work with in completing the deal.

pmensch

27 de feb. de 2013

Very happy with our purchase! All American Subaru was very easy to work with. We worked with Nicole, who was very knowledgeable and professional. I would recommend her and All American to anyone.

Jayjam

26 de feb. de 2013

The sales portion of the dealership was a good experience. The service department was frustrating to deal because everyone was quick to transfer my call to the next person

mvicari

26 de feb. de 2013

A car accident had put me in need of a vehicle and gave me not much time to make a decision. I had found a car that I liked on All American Subaru's website and went to see the car and get some information. I was greeted by Iryna and showed her the car I was interested in. She was able to accommodate my financial situation and ultimately helped me get the car I wanted. She was very helpful, informative, and diligent throughout the entire process. I would surely recommend this dealership to anyone.

frankcalabro

25 de feb. de 2013

we made our first contact with Iryna, to check out Legacy Surbaru ( we were turning in ford edge ) Iryna, took us thru the options, and why a Subaru, lots of product knowledge and customer patience.we came back for another look and , asked for Iryna, thru her guidance sale was made. note, this is our 3rd lease thru AM/FORD, we were ready to go Ford. you have excellent sales rep. in Iryna.hopefully we will be back for another Surbaru.Frank & Lucy Calabro

masterlong012

23 de feb. de 2013

For my 1st new car buying experience I really admired how easy it was to deal with All american subaru. I started off with Dan who was very informative and his attention to detail was impressive. He listened to what I wanted and was by no means pushy. George who didn't have a client at the time I was there took me on my test drive and explained everything and answered pretty much all my questions. Dealt with Paul about pricing. His price was spot on and even lower than what I was expecting. Could not have been happier about that. Once I made up my mind to order my 6M Outback I got almost weekly updates from Iryna Obolonchyk who was now my sales associate since Dan got transferred. She called me to setup a time to pick up my new ride, went through it with me, suggested a test drive before I could ask to do it and explained pretty much all the features in the new car. All American Subaru worked like a true team. Everyone I dealt with was informative and professional. I would definitely recommend this dealership.

SR13

23 de feb. de 2013

I found Dan Lenox of ALL American Subaru to be extremely helpful in the purchase of my new Outback. He was knowledgeable, gave me an excellent price, helped me to get all the options right, and had everything ready for the delivery. He took the time to walk me through all the controls and features and even set up the bluetooth system to work with my phone. I would recommend him and this dealership.

konopkoc

19 de feb. de 2013

Great experience! My sales consultant was Iryna Obolonchyk and she helped me to find the perfect car when I was deciding between a few different models and kept me fully with in my specified price range. She was very friendly and did not hassle me when making decisions about my purchase like other sales consultants in the past I have dealt with in other establishments. She took the time to go over every feature and little detail about my new car with me which I had really appreciated. Over all the environment was very friendly and a great experience in purchasing my new car. I would definitely recommend this dealership to a friend and especially refer them to Iryna because she was honestly one of the best sales consultants I have had to do business with.

koziatek

16 de feb. de 2013

IRENA BEST SALES PERSON EVER ENCOUNTERED.VERY INFORMATIVE AND ACCOMADATING.AN EXCELLENT ASSET TO SUBARU. HER FOLLOWUPTO US BUYING THE FORRESTER HAS BEEN EXCEPTIONAL.WOULD HIGHLY RECCOMEND HER TO ANYONE.

ii9myth9ii

14 de feb. de 2013

I first saw the car I wanted on their website. I immediately got a call back from Nicole about the new Subaru I was looking for. It was great to work with Nicole on purchasing the vehicle. She and the rest of the team at Old Bridge Subaru assisted me in my financial obstacles. I was able to drive away with the car very happy with the overall experience.

izroman

13 de feb. de 2013

I see a car online that I'm interested in, call to confirm and set-up an appointment. I travel 45 minutes from my job and then another hour and a half to get home from the dealer. This would have all been worth it if I was able to see the car I was interested in. Sadly after waiting for 45 minutes George, the salesman, returns with key in hand telling me he has been walking around the lot and can't find the car. Should I continue and tell you how annoyed I was having spent all night traveling and waiting for a car, only to be told they can't find it. Or should I tell you that I didn't get home until almost 9pm without having eaten dinner and was cursing the world out on my hour and half ride home. I think you get the idea. Very upset.I will give them some credit though, they were very friendly and more than one person came to ask me for help during my 45 minute wait. I'm just not happy with my first and probably last experience with this dealer.

2Subaru

12 de feb. de 2013

I had lost my vehicle as a result of Tsunami Sandy and was in the process of purchasing another one. I knew I wanted a Subaru because that is what I had before the loss. During my research, I found All American Ford and Subaru and made contact electronically with the company. David Michaud made contact with me and roughly about two months thereafter I was at All American Ford and Subaru. I was referred to George Villafane for assistance and his help was phenomenal. He was knowledgeable, patient, attentive, and responded to my concerns. He helped to make the transition from my old Subaru to my present one less painful. To conclude, I would highly recommend All American Ford and Subaru and in particular, George Villafane. Thank you!

tmckiernan

12 de feb. de 2013

I stopped in to look at the Subaru Forrester which is on the list of work vehicles provided by my company. Nicole walked me through the the features of the Forrester and emailed me additional information to help with my decision. Great customer service. I will be ordering the Forrester through my company today. Thanks!!!

JBB61

11 de feb. de 2013

Experienced sales person, all questions answered,all paperwork done in a timely fashion. This is my 3 rd Subaru. Sales person took the time to show me several vehicles, this was just after a snow storm and access to vehicles was liminted, but was inpressed how fast they were cleared of snow by Gerorge Villafane. Paul Solis came out to great me and asked if I had any questions, and call him if ant arose.

marilyn64

7 de feb. de 2013

George Villafane worked with me in November, helping me to order my new Subaru Legacy to my exact specifications. He also helped me to time it's availability to coincide with the end of the leasing period for my previous Subaru Legacy in February. When it was ready, he faxed all of the paperwork to me ahead of time so my financing could be pre-arranged, helping to save time, since I really do not enjoy the length of time required when purchasing a car. George is courteous and professional, spending as much time with me as needed, introducing me to my new car. This is the 4th car purchased at your dealership and I will continue to purchase my cars here. I will remain a loyal customer and as long as George Villafane is an employee, I hope to see him again in the future as well.

asiroy

7 de feb. de 2013

Bought my first car at All American Ford and would recommend to anyone to do the same! Staff was friendly, price was right, and the entire process was smooth. No games, just honest sales people. Ask for Nicole and she'll help you find the right car!

jamster

3 de ene. de 2013

They were extremely responsive, gave me great information, didn't try to push unnecessary things on me. George and Paul both helped me and it was an overall great experience.

Vitaly

10 de dic. de 2012

We found the vehicle we were looking for via the Internet search, contacted the dealership, set up the appointment, and the car was delivered to the front entrance by the time we arrived. It was a pleasurable car buying experience with no unnecessary sales pitches, laid back price negotiations, competitors' price match, financing, etc.The staff is very knowledgeable and professional.Thank you George, Dave and others!

Nancy XCountry Hiker

24 de oct. de 2012

All American Subaru, met all my needs and did everything I asked and more. I couldn't be happier with the entire process and of course my new Forester. I have owned several other Subarus and I purchased them all from another dealership. But when I went back I was very unhappy with the way they treated me, especially since I was a return customer. My salesperson Kevin did everything he said he would do and he did it in a way that made the whole process simple to understand and he got it done in the time frame he said he would. The manager, Paul came out to personally congratulate me on my purchase, I thought that was a nice touch. Overall I had an excellent experience and will definitely be returning and recommending All American Subaru.

jvasile

3 de oct. de 2012

I came in to purchase a Subaru Legacy, and everything from the sales process to the friendliness of Kevin my sales man was great. The process was pretty fastfor a car dealer. Which was pleasently surprising. I got a great deal on my new car and i couldn,t be happier, all of my questions were answered and Kevin did a great job explaingin the functions of the new car.I would recomend All American to anyone looking for a Subaru., and will continue to do business with them for years to come.

Firebrook

29 de sep. de 2012

George was very helpful. The price was fair and what was expected. Though the experience was, as expected, overly long, George did a great job.

ehart820

29 de sep. de 2012

This was my first visit to All American, and overall my experience was great. All of the employees I came in contact with greeted me with a smile and were very friendly. The salesman who helped me, Kevin Hirsh, was very friendly and courteous from the moment we met. He was extremely knowledgeable about the vehicles they had in stock and helped me to pick out the perfect car for my family. I ultimately bought a Subaru Forrester, and he gave me an excellent deal that I felt could not be beaten anywhere else. He was very helpful in finding exactly what I wanted in a car for a reasonable price, and I would recommend him to anyone using this dealership.I would highly recommend this dealership to anyone looking to purchase a car. The staff is very friendly, professional, and knowledgeable. I will definitely return to All American for service or any future car purchases, and would absolutely request Kevin H.'s help whenever I return.

Lgarcia1795

29 de sep. de 2012

compramos un Ford Edge 2010, el precio que nos dieron fue el mejor precio de todos los otros distribuidores de automoviles que visitamos. El vendedor George Villafane aparte de ser bien serviciable y amigable, fue uno de los vendedores que mostro gran sabiduria en todos los modelos de automoviles que nos mostro. Le recomiendo este local a todos, y cuando lleguen, pidan que le ayude George Villafane!!!!!!!!

Michael Sam

29 de sep. de 2012

On September 1, 2012, we visited the All American Subaru dealer to look for a used car for our Son who will be a first time driver in October. We were greeted by Mr. Villafane who asked us what type of vehicle we would be interested in, and our budget. He showed us the vehicles that were avaiable in our price range. We did purchase a 2002 Jeep Liberty Sport that day. Mr. Villafane was very personable and professional during the entire process, as well as the other staff members we came in contact with. We would definitely recommend this dealership to our family and friends, and would return when we are in the market to purchase other vehicles.The Sambataro Family

fjproc

29 de sep. de 2012

When I walked in the door at All American Subaru I was met by Dan Lenox. He greeted me with a smile and seemed very knowledgeable of the inventory. Although I was a little hesitant about buying my first new car, Dan made the overall experience enjoyable and worked very hard to get me the price I needed in my budget. All American Subaru was a very professional place with very knowledgeable sales staff. I have been telling my family and friends about the professionalism of All American Subaru and always recommend that they use Dan when going there. After dealing with negative dealership experiences in the past, it is great to finally find one that goes above and beyond to make my experience a positive one!

Joe McAllister

25 de sep. de 2012

Upon looking at cars, my wife and I had the pleasure to meet with George Villafane. In my thoughts, George was probably one of the nicest salesman we have ever come in contact with. He was very personable, with an air of understanding and appreciation of our business. We had questions, George gave us answers. Normally, we take our business local to us and go to Pine Belt Subaru, not anymore after meeting George. The only place we will now go is All American Subaru; they treated us like humans and not dollar signs. He set us up with a car that would be best for our son, a car which he now can't part with. The dealership itself had one of the largest selection of makes that I had seen; we did our fair share of searching around as well. I am very happy with the overall business we received from All American Subaru. To anyone that is looking for a Subaru, I suggest going to there and having a talk with George.

psteefel

24 de sep. de 2012

Knowledgeable, polite, not agressive salesperson.Can not rate customer service / maintenance experience yetas this is a new car and my first time at this dealer. Iprobably could have negotiated a better price, but I did notfeel like doing so.

astronomerm31

21 de sep. de 2012

Best car buying experience! Everyone was great-from the receptionist to upper management! If you have a need for a new/used car or truck-see Kevin H. Note: They do commercial vehicles and this was my first exerience with their dealership.

ForesterMan

26 de may. de 2012

Last year, I bought a Subaru, for my wife, at this dealership. Although the sales person was excellent, dealing with the administration through the general manager was a disaster.General manager has been changed, so I thought I would give them another shot as I was now replacing my Subaru. They had no vehicles in the trim line I wanted (Forester 2.5X Touring) and all of the vehicles that they did have in stock had been pinstriped at the future owner's expense. This type of dealer forced items is a marketing tool whose day has come and gone.They will not see me again.

Burnt out

17 de feb. de 2012

Worked with an internet representative and got a price that the sales manager had agreed upon. I was then given an appointment at the dealer - Internet Rep was there, but never even said hello or came over, another rep took over. He tried to sell me a different car at first, then stated error with the internet price we had agreed upon. After I showed the email with the price, they agreed on the original sales price. It took from late MORNING to 5PM to finalize the deal. They, initially ,refused my payment method for the deposit (which I tried to confirm with 2 emails BEFORE I went to dealer). Finally we agreed on the method of payment for the deposit. A number of HOURS later, I was sent to the finance department where they try and sell you an extended warranty for $1999. Subaru, directly, will sell you a similar warranty for $1000. When I refused, they make you feel like your ignorant in not excepting such a great price for the extended warranty.All in all, not a great experience - I, personally, will look to another dealer in the future.

sepsi

12 de feb. de 2012

Sales person and manager were friendly enough, but the main reason I'm satisfied is that they met the lowest price I found on the Internet so that I didn;t have to travel 50 miles to get that price. (By the way, service just awful for a the first few times I needed them, but they have since separated their Ford service area from their Subaru service area and things seem much better.)

mswoody19

9 de feb. de 2012

I turn in my 2009 Forester and got a 2012 Tribacer. All the employees wre very helpful and made sure I understood every step of the endless paper work.-

Mmjusto

30 de ene. de 2012

I went for a test drive an decided to purchase a 2012 impreza. It was a Saturday, and they couldn't finalize the transaction the same day, so I left a deposit and went back on Monday. Left work early, drove over one hour to get there, and was told that there was a problem. They originally sold me a car that couldn't be sold! the sales person offered me a similar car with other options and wanted to charge extra for that.The manager did not appear for an explanation, and the sales person kept saying that it was not his fault.The worse customer service experience I had in years! When I asked them to cancel the transaction, they said it would take 3 days to refund my deposit. I requested to get back all signed paperwork and was told it had been shredded, but how can I be sure that all my personal information is not in the wrong hands?All American Subaru has lost a customer, and I will make sure to broadcast my experience as often as possible. Customers should be treated with more respect.

mmehta40

29 de ene. de 2012

The overall experience was very good. The Salesman (Chuck Boyle) was very friendly, knowledgeable and courteous. I would certainly recommend this dealership and salesman.This also includes all the support staff that All American Subaru has to assist customers with a good buying experience. When buying a Subaru, I would strongly recommend this dealership and this particular salesman.

JoAnn74869

6 de ene. de 2012

This was my first experience at All American Subaru and it couldn't have been better. My sales associate, Chuck Boyle, was attentive, knowledgeable, and efficient. He made the whole process painless. He took the time to give me a tour of the facility and introduce me to the people I would be dealing with.When I picked up my car, it was in perfect condition and all the paperwork was completed timely.I would definitely recommend this dealership to family and friends.

te097

9 de dic. de 2011

dealership had a lot of various vehicles to choose from. chuck was friendly & helpful, he stayed late to get the sale completed- very good price, and we are super thrilled with the car!

dodgechallenger2010

25 de nov. de 2011

chuck was the best sales person i delt with in a long time he didint try to sell me something that i diddint want only what i neded! he is straight to the point and makes you feel like a friend.

Raghav

24 de nov. de 2011

Sales person Chuck Boyle was very friendly, professional and he made the purchase process very smooth and easy. This is our first Subaru and we are very happy with the purchase. Financing part was also a breeze and I got what I wanted.Just like what the previous reviewer had mentioned, it would be nice if the dealership offered 1 year oil change with new car purchases. Other than that I will certainly recommend this dealership to my friends and relatives.

jbonsi

23 de jul. de 2011

sales person Chuck and Manager Tom were both friendly and professional .Hope dealership will offer a 12 month oil change with a new purchase in the future.Other than that ,this is a great place for auto purchase and Will always recommend dealership to my friends.This is my third purchase from same dealer.

kennegreen

6 de jun. de 2011

We bought our new Subaru at the end of December 2010. It was perhaps the best experience we've had purchasing a car from a dealership. The process was friendly, low-pressure and straight-up. Even the process for financing was handled smoothly and efficiently.

autoboy156

13 de may. de 2009

Awful service. Service Advisor Pat does not know a thing about customer service especially when it comes to dealing with a younger person. Vehicle was in for a warranty repair, no loaners offered. 3 weeks later, another problem cropped up unrelated to the first warranty repair. Again, check engine light on with other warning lights on. Requested a loaner to get back on the road. Was told, Oasis doesn't have any loaners, that I would have to contact enterprise to rent a car from them. Meanwhile, the warranty states that if the vehicle was in service for a warranty related repair, an altnernate mode of transportation would be provided. Pat made no comments about offering a ride back home or to the bus station.On top of it all, they couldn't figure out what was wrong with the car. They needed a regional rep to look at the vehicle. At this point, you would think that they would try to put you in a loaner, so you don't have to take off any days from work or be late to your appointments. No such luck. Throughout this process, was polite. I had to take it up to the service manager. I requested to speak with the service manager, only for him to tell me, she is not in the building. This was in person. 1 min later, I called service on my cell from outside and looked to speak with the manager and was directly connected with Gloria. Spoke with her briefly and told me, she had a loaner available. Expressed my concern with the discrepency of information provided from her and her service advisor Pat. One would think, that if a customer comes back in a short period of time, within 3 weeks for a different "NEW" problem, that this customer would be taken care of, and try to offer them another way to get to work, considering the car was new and had only 13K miles on the odometer. Would hate to bring this car to OASIS after the warranty expires on the car. The service was so horrendeous, that I felt compelled to write to Subaru headquarters to get any further action taken. Point being is, if someone is in a customer service industry, they should do their best to empathsize with the customer and their inconveniences and try to offer a solution before the customer offers a number of solutions to improve their business and customer service. Any other dealer would have known, that if a customer is experiencing numerous issues with their vehicle in less than a month, to get them on their way by providing them with reassurance and putting them back into a vehicle without having the customer paying out of their own pocket. It is unforunate that Oasis Subaru now called ABLE subaru has some type of partnership with enterprise and keeps referring customers to get a loaner through enterprise, and then try to get reimburse for the rental through Subaru of America. Again the question remains: why must the customer jump through so many hoops to get themselves back on the road especially for a NEW car they own. I mean what the point of having a new car, when it feels like, the dealer never honors the warranty, or better yet, make the customer feel like they are being taken care of, serviced. I mean it is a service department after all right? Supposed to service customers ??