Wilsonville Toyota Scion reviews

Lanman6

Sep 2, 2015

The purchase process was faster this time. No waiting for paperwork to be typed. No endless dickering. Great staff, patient, friendly, and courteous. As long as I drive Toyotas this is my dealer

NFarnzy

Aug 3, 2015

This is a car dealer I would go back and buy my Toyota at. They are not pushy and they will explain any of the options and whatever other details thoroughly. They take the time to go over all details.

Jason Thompson

Jul 23, 2015

This is my 5th car I bought from wilsonville Toyota and my sale guy Jason from Jamaica has always been the best sale guy to work with. He made sure that everything is done right the first time and that I am in and out without wasting time. The proses they got set up at that dealership is truly a NO BULL deal. I will keep buying cars from Jason and will send anyone to wilsonville toyota.

Tim Key

Mar 23, 2014

This is the second Toyota that we have bought from Colin. My wife and I drove three hours from home to purchase our 4Runner because we know Colin is fair, honest, straightforward and easy to work. Colin exemplifies "NO BULL". Thanks again Colin! Tim & Shelly Key

jdinfinity1

Mar 17, 2014

This is the second car I have purchased from Wilsonville Toyota. I have purchased 5 total cars in my lifetime, the last two being from Wilsonville Toyota. There is a reason for this. It is a luxury to go through their sales process compared to the traditional process. One person helped me the whole time (Mike Lissman), there was no going back and forth between people, there was no "wheeling and dealing". Everything was up front and they delivered on all of their promises. Mike was very easy to work with. He was very knowledgeable and informative. He handled all the paperwork from start to finish. I was in and out of the dealership in less than two hours. I would recommend Wilsonville Toyota to anyone who is looking to purchase a car. I have recommended the dealership to friends in the past and I will continue to do so. Thanks again Mike for your help. -JD

mel

Mar 14, 2014

My experience was outstanding. When people ask me about my car I talk more about the service I received than the car. Isaac was the BEST!!!!! I wouldnt even call him a salesman he went above and beyond his job. This was the best car experience Ive ever had.

Jtgrandon

Mar 14, 2014

I feel completely comfortable and confident of my decision to lease my new Toyota at Wilsonville Toyota. Colin Thompson walked me through the process from beginning to end, and I recommend him to anyone in the market for a car. He was friendly, respectful, very knowledgable, and professional. I will absolutely return when the time comes for me to choose another car.

Hawthorne123

Mar 9, 2014

From start to finish, Jenn & Josh made the daunting experience of buying a new car as pleasant and easy as could be. I also knew I was getting a great price, without a minute of haggling or responding to a million calls/emails over the internet with people I dont know. My car was totaled in a car accident, and I needed to find a car over the weekend, fast. I knew I wanted a Rav4, not sure about leasing or loan. I was referred to Josh Von Ruden, who is the sales manager at Wilsoville Toyota, by a dear friend. Both she and another friend had a great car buying experience with Josh. After visiting the Wilsonville Toyota website, I REALLY liked the no bull format of just knowing the lowest price, whether you were a dealer or customer or the President! I also so great reviews on this website so I knew I had more than just my friends word. Over the phone, Josh was so helpful, responsive, patient and kind in helping me determine if I should lease or buy, and in my situation, it turned out leasing is the best option, and I can always end up buying the car at the end, paying about $650 more than if I would have bought in on loan. I like the flexibility that allows! Anyway, we went to dealership on a Saturday. I loved feeling like we could walk in without being attacked by wolves - an experience I have had at other dealerships. The Wilsonville dealership was clean, fresh, friendly & lots of options to choose from and we LOVED our Customer Advocate Jenn Stevick, who helped our family of four test drive the different models of Rav4. I can honestly say she was truly the best advocate & along with Josh, she had the best customer service! Jenn answered every single question we had, and also never pressured us in any way to add something or buy up. Honestly, Jenn has the perfect personality for me to feel comfortable with (she sat in the back with the kids and answered my husbands tough questions!). She was so patient, honest, helpful - I cant say enough good things! Jenn went above and beyond in so many ways -- even meeting me at my sons basektball tournament the next day (30 min away from the dealership) so I could sign the papers and get my new car then next day, without missing one game! I am very happy with my 2014 Rav4 and also very happy the price, and my monthly payments. Both Josh and Jenn were so patient and knowledgable in helping me figuring out payments vs. cash down, and responded to me by text when I needed it by text, and phone when I needed it by phone. Thumbs up to both of you - a great experience - thank you!

Happy Mom - Love my new Rav4!

Mar 9, 2014

From start to finish, Jenn & Josh made the daunting experience of buying a new car as pleasant and easy as could be. I also knew I was getting a great price, without a minute of haggling or responding to a million calls/emails over the internet with people I dont know. My car was totaled in a car accident, and I needed to find a car over the weekend, fast. I knew I wanted a Rav4, not sure about leasing or loan. I was referred to Josh Von Ruden by a dear friend, who is the sales manager at Wilsoville Toyota. Both she and another friend had a great car buying experience with Josh. After visiting the Wilsonville Toyota website, I REALLY liked the no bull format of just knowing the lowest price, whether you were a dealer or customer or the President! I also so great reviews on this website so I knew I had more than just my friends word. Over the phone, Josh was so helpful in helping me determine if I should lease or buy, and in my situation, it turned out leasing is the best option, and I can always end up buying the car at the end, paying about $650 more than if I would have bought in on loan. I like the flexibility that allows! Anyway, we went to dealership on a Saturday. The dealership was clean, fresh, friendly & lots of options to choose from and we LOVED our Customer Advocate Jenn Stevick, who helped our family of four test drive the different models of Rav4. I can honestly say she was my advocate & along with Josh, she had the best customer service! She answered every single question we had, and also never pressured us in any way to add something or buy up. Honestly, Jenn has the perfect personality for me to feel comfortable with (she sat in the back with the kids and answered my husbands tough questions!). Jenn went above and beyond in so many ways -- even meeting me at my sons basektball tournament the next day (30 min away from the dealership) so I could sign the papers and get my new car then next day, without missing one game! I am very happy with my 2014 Rav4 and also very happy the price, and my monthly payments. Both Josh and Jenn were so patient with me in figuring out payments vs. cash down, and responded to me by text when I needed it by text, and phone when I needed it by phone. Thumbs up to both of you - thank you!

Darrin

Mar 5, 2014

From the minute we entered the lot we were told exactly what to expect. And the did not hide anything, everything was upfront with no hidden meetings. They told us what the best price for the rig was and they gave us an honest and fair price for our trade. The whole sale was done in a very timely manner and we loved not having to go through multiple sales people to make the sale. I would HIGHLY recommend this dealership to anyone looking for a new or used vehicle!!

NAShorses

Mar 3, 2014

Excellent dealership experience. Have now purchased 5 Toyotas from them and will go back for the next. Saleman (Sean) and service concierge (Ali) appropriate, approachable and thorough. Well done, Wilsonville Toyota!!

Dalton D. Rose

Mar 3, 2014

THE BEST SALES AND CUSTOMER SERVICE TEAM EVER!!! Thank you to Savannah, Wesley, and Ali!!! This is our 3rd purchase with Wilsonville Toyota since 2008. We continue to have "top shelf" service PERIOD. I only wish you sold every type of vehicle on the planet then we wouldn't have to deal with anyone else. This was a rough go for us. Timing (recent refi on house, other new car purchase) Wesley. Savannah and Ali were able to work with us from start to finish. Savannah helped us find and point out all vehicles (FJ's in this case) of interest and even sent individual video walk-through of each (unrequested) and went above and beyond her call of duty. Wesley was a pleasure to work with from start to finish. He listened to all of our concerns and worked to help us meet the financing we requested (TFS), get the vehicle we wanted, with payments we wanted, as well as order all of the custom parts we wanted to add as well. Our relationship with Ali and her customer first attitude has always been a huge help in scheduling and service (She is the anchor of the team for sure) I look forward to being a part of the Wilsonville family again. Thank you all for your hard work and extraordinary efforts. YOU HAVE A CUSTOMER FOR LIFE! (FYI - I AM BRINGING MY MOTHER IN TO BUY A CAR!)

shpowell

Feb 25, 2014

Best dealership I have been to by far! Their "No Bull" pricing makes car shopping enjoyable, and you will not get a bad deal. I traded in a 2011 Subaru Impreza WRX, and Wilsonville Toyota was able to give me more for my trade-in than the Subaru dealerships! Also i got a new Toyota Camry SE Sport for over $5,000 off MSRP! As it turns out they had an incorrect discount applied to the car on the website, but because it was their mistake they ended up honoring the internet price. Amazing service by all involved. I highly recommend this dealership to anyone who wants to purchase a Toyota or Scion. Hassle free, and great service. Thanks!

Ernesto Untalan

Feb 23, 2014

Toyota Wilsonville is the best dealer I've been so far. The overall staff is very friendly. I was very happy with my experience at Toyota. SEAN DAY is the best person to approach to. He made me feel like I'm home with the service he gave. He really helped me to get the car that I wanted with the best possible deal I could get. He walked me throughout the process with honesty. The experienced was hassle-free. I am just so thankful that I came across SEAN DAY because without his help I would never get the car of my dream. I highly recommend Wilsonville Toyota, they for real give you no bull price and service. Just try it, and if you can look for SEAN DAY, that would be awesome. Thumbs up to this guy. Thank you so much Sean, I love my new Toyota Tacoma, I named him Taco.

Jwatts

Feb 20, 2014

This was my first car purchase; I was looking for a great price and a hassle free dealership. I started by exchanging emails with Savannah about the Scion XD I had been looking at online. She was great about getting back to me within the same day. Once at the dealership Boyce introduced my boyfriend and I to Wesley, who would be handling my visit from START TO FINISH. First he showed us around the show room and explained how they work over at Wilsonville Toyota. He was very friendly and personable. Then took us out to the car, explained all the features and we took her on a test drive. I loved how it drove and the interior was just what I was looking for. We then started the paperwork process back at the dealership. He was very thorough when explaining all the warranties and extras that you can purchase with a "new" car. I felt like this was the perfect car and place to purchase from. My visit was the best I have experience at any dealership I have been to in my process of searching for the right new-used car. I also missed a signature in my paperwork and Wesley met me on my side of town for the signature, I call that great customer service. I also and in the customer service industry and I really appreciated how they treated me at Wilsonville Toyota-Scion. I have already told my clients if they are in the market for a new car to check out this dealership and I will be handing them Wesley's card. Thank you for a great time and a great car.

Jason

Feb 19, 2014

After some dissatisfaction over the initial buying experience, the management team has apologized and offered a remedy to the situation. Wilsonville Toyota takes it's customer satisfaction very seriously and I appreciate that. The prices are good and the staff is excellent.

Sonofagolfer

Jan 22, 2014

We are return customers to Wilsonville Toyota. This time we worked with Steven Bailey and he was great. We told him what we were looking for, which wasn't available on the lot, but he showed us similar vehicles, explained that the vehicle we were looking for was being delivered. My wife wanted a white Camry Hybrid, so Steven found exact car she wanted at another dealership and had it sent to Wilsonville Toyota for us to purchase. When we arrived to pick it up, he made sure to explain all the features, how to work them and synced our phones to Entune so she could fully enjoy her first ride in her new car. Thanks Steven.

JKingsland

Jan 20, 2014

After getting the run around at other dealerships and/or financial institutions, I had almost settled on a car that wasn't what I really wanted, and the financing wasn't what I really wanted. At the last minute we stopped into Wilsonville Toyota, and I told Joey what I wanted in a car and how I wanted to finance it, and what I wanted to pay. He showed me a picture of a Prius and printed out five different financing options. While he went and got the car, my partner and I picked the financing which was exactly what I wanted at the price I wanted to pay. When Joey pulled up in the car, I took one look and was in love. It was the color I wanted, had more extras than I had hoped for and only had 3 miles on it when I got in to take a test drive. By stopping at Wilsonville Toyota, I not only didn't buy a car I didn't want, I also ended up buying a 2013 Prius with more extras than I expected for the same price (or close enough to) as I was going to pay of a used car that wasn't what I wanted. Joey made it so easy. I love my car. If I ever buy another car, Wilsonville Toyota will be my first stop.

wepj

Jan 20, 2014

So glad we decided to try Wilsonville Toyota. We had a terrific experience purchasing our new 4Runner through Colin Thompson. He is very knowledgeable and really great to work with. He truly lives up to his job title of "customer advocate." Five stars! Two thumbs up!

car purchaser

Jan 17, 2014

Justin was great for the entire process. He was very friendly, knowledgeable and kept the process rolling. We even had a rental car while the Nissan Rogue we purchased was getting cleaned up for us. We would certainly seek out Justin again.

Karen D

Nov 12, 2013

While having my car in for routine service, I decided to look at new cars. I met Greg McMillin who showed me the new Camry's and Corollas. He told me that the 2013 Prius Hybrid was the best deal on the lot at the time so I took a look at it. The more he talked the more impressed I was. We went for a test drive and I was sold. Greg knew the answers to all of my questions. There was no pressure, he simply stated the facts and let me make up my own mind. I drove home in a new Prius Hybrid and could not be happier with the car or with Greg. Greg was fun to deal with and made the whole experience a pleasure. Anyone who wants to buy a Toyota - new or used - should see Greg McMillin at Wilsonville Toyota!

nothappy

Aug 2, 2013

I walked in with a blank check from my financing company to write in the amount of my purchase, however they insisted they could get me a better deal than what I already had. They wasted so much of my time trying to go through other companies that I was literally in tears by the time it was all said and done. I spent a good portion of a day trying to call and talk to a manager and was told one was not available and that someone would call me back and no one did! I had other finance companies trying to call my work to verify employment and calling my friends for references, it was horrible. I wondered why a place would do this and someone told me they make more money off deals if they finance you thru their people instead of using what you already have! Then it all made sense, but they lost an otherwise happy customer by doing business this way.

Peg Phillips-Marine Mom

Jul 1, 2013

I had the pleasure of working with two exceptional customer advocates at the dealership. Both were professional, knowledgeable of their products, honest, and a delight to work with. Our situation required some unusual logistical and legal procedures to follow and they handled it perfectly. Both Rochelle Papajack and Billy Yi, were great, I would recommend them to anyone who wants a "pro" that will lead you through the process and cover all the bases to insure that you are happy with your purchase. Kudo's to them both!

Richard Chester

Jun 27, 2013

Don't believe the hype. They are just the same as any other car dealer. Buy low and sell high. You can put lipstick on a pig, but it's still a pig.

LaurenM

Jun 7, 2013

DO NOT TAKE YOUR CAR HERE!!!! I took my car into Toyota Wilsonville to get my Corolla tuned up. My air conditioner was not blowing cold air, the headlight was going on and off and I had a flat tire. I dropped my car off at 8:45am and was told that the car would be ready by 5:00pm. I got a call at 3:30pm and talked to a sales guy that price quoted me $540 for all repairs. I thought that it seemed high but knew that I needed the car fixed as soon as possible. After I got home my husband got online and looked up the cost for the parts that they used. The air conditioner relay that they replaced cost me $74.30. This part can be purchased from any auto parts store for $7.99!!! I am shocked at how much they mark up their auto parts. I strongly recommend NOT taking your car here for repairs!

Henry ( Jammin For Jesus! )

Jan 23, 2013

The one thing I hate to do the most is to buy a auto, I was not looking foward to buying a vech, but was force to due soo, due to and auto accendent , My credit was not too good but they got me a reasonable rate I could live with , I was not pressured into buying some thing I didnt want or could not aford. I had to give my next vech alot of thought, that would fit my needs. i did buy a used toyota prerunner doublecab, it was a fair price, I looked on the internet and serch pricing, and found out it was a fair price for the milage it had. I didnt buy the truck the same day, I told them sutuation I was in, and they held the trk for few days for me, I was surprize they Keep To Their Word, that is something hard to find this days. Iam 51 Years old and I will drive a vech for at least 15 years or so. Iam not the persons that buy a auto every couple of years, I told you I hate buying autos, but if I had to buy one again i would difinly go back to willsonville Toyota to buy a auto again, O Yea they are the no Bull Dearler.

Marissa

Jan 19, 2013

I needed to have the clutch replaced on my older 4runner. I had moved from California a year ago and had not found a new repair shop. The shop I used in California was a Toyota certified shop and only ever used Toyota parts, no aftermarket parts here! I wanted to make sure that only Toyota parts were put into the car and was having a hard time finding a repair shop that would do that. Ally was so helpful in getting me scheduled and my clutch replaced and making sure that everything went smoothly! It costed me more than it would have if I had gone to one of those other shops out there but at least I know that there are Toyota parts and the work was done by people who are working exclusively on Toyotas all day long.

beavertonMH

Jan 17, 2013

We have dealt with another Toyota dealership in Portland before, but never had made it to Wilsonville Toyota yet. This past December our lease was up, and they had the best prices around, which brought us in to check them out. But after our experience with our salesman Jim Cimfl, I think I would have a hard time dealing with anyone else buying a new car. Jim is a genuinely nice guy, making you feel so at ease and almost like you have knew him for years. We had such a great experience with Jim when our lease was up and finding a new Rav4. When it came time to buy a car to replace our 92 Ford Escort a few months later, initially we went to Dodge to buy a Dodge Dart because of the great deals they had been advertising. Let me say that within the first 5 minutes, I was already disappointed in Dodge's customer service and lack of knowledge about the vehicle. It took about an hour and a half just to get a quote on a sheet of paper, and even then Dodge said they wouldn't honor it because it wasn't specific to a certain model, and then we had to suffer through salesman's tactics trying to upsell other models that I didn't want. When I asked about the models they advertised, they said they didn't have any because people don't want to buy them. After the sour taste that Dodge put in our mouth, the only thing we wanted to do was call Jim Cimfl at Wilsonville Toyota and see what they had for the same price range. Okay, it took Dodge 1-1/2 hours to give us a quote on paper, all this time trying to keep our 8 month old baby and 2-1/2 year old son from getting cranky. Any parent knows that this is very stressful situation. On the flip side, my wife called Jim to see what he had available, and he called us back with pricing on their Corolla's for the same price range that we asked, within 5 minutes. 5 MINUTES! We drove down to Wilsonville Toyota next, and Jim was there to greet us. You know what he did as soon as we got there? He asked how the kids were doing, and got our son a fruit snack and a little juice box. How does this relate to selling a car? That's right, it doesn't. Jim was genuinely concerned about how we were doing, and when we were ready, we could look at some cars. We now have a new standard of car salesmanship with Jim, and it will be a tough one to break.

Kelly and Sandy Camyn

Jan 13, 2013

Joey was extremely informative and a very big help!We felt very comfortable when we were purchasing our vehicle.We really appreciate how we are treated by everyone at Wilsonville Toyota each time we come in to just look or purchase our vehicles. We are extremely happy with our purchase of the 2012 Toyota RAV4 not to mention the quality and reliability that comes with this vehicle. We look forward to doing much more business with Wilsonville Toyota in the future as our finances will allow.Thanks again and we really appreciate everything you have done for us!Kelly and Sandy Camyn

Camry SE Mama

May 11, 2012

My husband and I just bought a new 2012 Toyota Camry SE from Wilsonville Toyota. Sean Day our sales person did a phenomenal job and it was as advertised that he did everything from start to finish, no closers, no negotiating, etc.