Wilson Toyota/Scion reviews

DSMDriver

Sep 21, 2016

I felt the car I got was way overpriced and as it turns out it was. I was told by another Toyota dealer that the book value was a lot lower than what I paid even after negotiating a $400 decrease.Now I'm stuck with this stupid car. I've tried to get someone to take it off my hands but can only get $2,000 less than I paid for less than a month ago. I hate that car buying is such a game of deception.

Mike lathen of roland

Nov 4, 2015

Great customer service. Got the car I wanted with just the right payments.

dfulton53

Apr 24, 2014

One of the best experiences I have had buying a car. No pressure at all but very responsive to what I needed. They didn't play the little games you so often experience at other dealerships. I highly recommend them.

Scion Spro

Mar 16, 2014

I saw the car I wanted on the internet, contacted Wilson. The experience was great, the car as expected, the price as advertised. Very happy to make the 200 mile drive from the Twin cities.... I will probably use them on my next car.

M. Cox

Jan 15, 2014

ONLINE BUYERS BEWARE. I bought a used 2006 Chevrolet pick up truck with 10,600 actual miles from Wilson Toyota of Ames, Iowa. I found the truck on Cars.com. Talked and texted back and forth with the salesman to verify condition of the truck, making it clear how I felt about buying something sight unseen. I asked the salesman to be honest about any problems. He assured me the only blemish on the truck was a paint rub on the front bumper, that it would be taken care of in their detail shop (it wasn't). I had the truck delivered to me 9 hours away in Indiana. I immediately noticed the drivers door was pretty banged up, the paint was even cracked near the edge of the door, there were a few other smaller dings as well, the salesman neglected to tell me about any of them. After several tries to reach someone I was finally able to speak to the owner, Danny Wilson. He told me they sold the truck too cheap and he wasn't going to help pay to fix the door. The truck was clearly mis-represented. The owner did tell me he would give me my money back but not the $475 I paid to have it delivered. He knew it was not feasible to pay another $475 to send it back. Poor business ethics. Buy at your own risk.

Scott

Aug 29, 2013

Got a great car hastle free. I would recommend this dealer, especially when buying something over the internet. It was a quick, process and the car was as advertised.

VM

Apr 1, 2013

We recently purchased a 2013 Camry XLE from this dealer. Randy Auel was our sales man. He was a really nice guy who adjusted his schedule for our busy schedule. He didn't bother us with lot of emails and nagging phone calls. Very forthright in his dealings and very friendly. He had lot of knowledge about all cars. The way he dealt with us showed his high confidence. Josh, the finance person was also very friendly and respectful. Overall a very good experience for us in terms of buying the car as well as the treatment we received from them. I would definitely recommend Randy and the dealership to anybody.

cyclones

May 19, 2012

We bought a used Highlander for my wife. Patrick our salesman greeted us right when we walked in the door and just from that point we knew we were going to buy from him. He was very profesional very knowledgable and was very honest with us. Hands down the best experience we have had while buying a vehicle and I have bought over 20 vehicles in my lifetime. This guy is doing something right with the way he does business.

GCIce

Mar 22, 2012

I bought a new Highlander and was extremely satisfied with the dealership.

Chiefshoo

Feb 21, 2012

I recently worked with Alex on a car and was very upset with the service. He was rude and short and treated me as if I was bothering him. I was more than willing to negotiate yet he flat out said no way. As a very serious, all cash offer person this was a horrible first car buying experience. I will never go back! I'll purchase from anyone else. I was looking for someone friendly and helpful, that's all.