Weir Canyon Acura reviews

Kevin

Oct 23, 2016

Best deal i had !!!!!Great help from Hooman !!!!I will recommend this dealership to my friends !!!Good price, good customer service, friendly attitude, sincerity !!!!I will come back next time when i need new car next time .

mdx102216

Oct 23, 2016

Hooman was very friendly, knowledgeable, and enthusiastic. Couldn't ask for more. At the last dealership I went to the person didn't seem to know anything about the car.

Radjudy

Oct 22, 2016

Bryan was very friendly,super helpful, and patient with my indecisiveness. He enjoys what he does, and made my experience very pleasant. He also assured me that he will be glad to take care of all my future needs. Thanks Bryan!

escamill18

Oct 20, 2016

First of all let me start off with the customer service is great the staff is friendly and willing to help you out. I personally dealt with Hooman. He was welcoming and was able to accommodate me with a car that met my needs. I was not able to pick up the car and he took the time to delivery it to my house. Highly recommended Hooman and this dealer.

Raj

Oct 19, 2016

Hooman helped us out with this deal, and he is so honest and efficient. He explained each and every process and he explained all the features in the car and how to use them. Which was very helpful for us. He kept all papers ready when I went to buy the car which saved my time. I would recommend Hooman ffor his dedication and honesty.ThanksSahayaraj

Lida TLX

Oct 14, 2016

Hooman was soooo efficient and reliable. He was always available to talk with you by phone or internet. Other dealers were dishonest and we went with Weir Canyon Acura because everything Hooman said and wrote up, he and the dealership stood behind. He told us all about the car as we were driving it and we learned more than we ever had from all the cars we have purchased over the years. I would HIGHLY RECCOMMEND going to Weir Canyon Acura and working with Hooman!!

IV

Sep 18, 2016

Hooman and Mike Youssef took me through all my options and made the experience easy and pleasurable. No pressure. I would buy from them again.

4georges

Sep 13, 2016

We wound definitely recommend buying a car from this dealership. From the moment we contacted them via email, Bruce and Mike were very friendly, professional and willing to work with us!!! We were are extremely happy with our new Acura and the service we received!

Mrhapoy

Sep 7, 2016

Went to the dealership and Bruce was very knowledgeable and the whole process was quick. We have already recommended the dealership and Bruce as a contact person.

Amir N

Aug 30, 2016

I leased MDX here 1 months ago and I have to say this is the best experience I've had out of the last 6 cars I got. Alex Feghhi went above and beyond for our family and I. He just gained me as a customer for life.

Serena E.

Aug 15, 2016

Mike Alkadry and staff were patient and kind and allowed me to ask many questions. They went out of there way to give me their time and attention and made me feel comfortable and confident during the transaction. I recommend Mike for anyone who is looking for a pleasant car buying experience. Weir Canyon Rocks!!!! I love my new car and I know I got an excellent price.

YassiJoon24

Aug 8, 2016

I recently lease a TLX from Weir Canyon Acura and Alex Feghhi. This is my 2nd Acura from this place and the reason I keep on coming back is Alex Feghhi and his exceptional service and follow ups. I'm even willing to pay a little more in the future because I know Alex will take care of me whenever I have questions. He's my car guy.

OeliO

Aug 8, 2016

Alex is very patient and truly works hard to make you happy, and get the best deal available! This is my 2nd lease with Alex and my family loves dealing with him as well on our other leases.

Windycity

Aug 7, 2016

The title says it all ! Omar you are one the main reason for keeping me as a client.....and Kudos to the men behind working on my car ...don't know you're names but thanks for keeping my car in top running condition.George G

Executives

Aug 2, 2016

Everyone treated me like a family. They showed me the service dept. I was offered water coffee . Everything was transparent. Test drive was great. Ed explained all the features of the car.

tb

Jul 18, 2016

They made the process, quick and simple and offered us a great deal. Would definitely go there again and will tell all my friends and family

megkiss

Jul 17, 2016

John Kuntz and Eli were awesome! It was my first time as a newly college grad buying my own car and they provided me with the best advice and service. I would recommend them to anyone looking for a reliable dealership! You guys are awesome!

Ruben E

Jun 18, 2016

I have to say Alex Feghhi (Ali) is the man. From the time I inquired online to driving off the lot with my girlfriends new TLX, he was professional and didn't give me the run around like Acura in Tusting, riverside and Mission Viejo. My girlfriend got a great bottomline deal. In and out in about 2 hours.

Dan V

Jun 18, 2016

I inquired on Edmunds for a 2016 MDX. Next thing you know I was getting calls and emails from 5 different dealerships. Alex "Ali" Feghhi was the most consistent and honest one. Always answered my questions promptly and with respect. We coordinated most of the transaction online and I just showed up on the weekend to sign and drive with my new MDX. Quick and easy. Alex definitely knows what he's doing.

AngelsBaseballFan87

Jun 15, 2016

Edwin has been helping my family keep our Honda's and Acura's on the road for the past 15+ years. I first met Edwin when I was 15 years old going to the dealership with my dad. My dad loves this man and it didn't take long to understood why my dad has always raved about Edwin. It's because he's truly a friend, and he won't sell me a service I don't need. He goes the extra mile to make sure what's being done to my vehicle is actually going to fix whatever problem i'm having at the time. It all comes down to trust and my family knows that we can trust Edwin and that's what has kept us coming back to Honda's/Acura's and more specifically Weir Canyon Honda/Acura time and time again. My family knows the owners of 2 other Honda dealerships in Southern California on a first name basis and yet we go to Weir Canyon Honda for Edwin the 1st time, everytime and we don't even know the owner's at Weir Canyon. I don't feel like I have to suit up and put my game face on when going to Weir Canyon Acura and play hard to get with them because I know what Edwin is saying is honest and he's not over-selling me or just doing band-aid fixes. The world needs more Edwin's in it!

David Noh

Jun 9, 2016

We went to Weir Canyon Acura fro MDX w/ tech purchase.This dealership offered $1,000 less than the next best offer we got so we drove a little further.Mr. Hooman K. gave us a good deal and did not try to add on extras that we did not want.Also he stayed very late to show us and explain how to operate all the gadgets in the car and set up all the technical things like blue tooth etc.It was the best car buying experience so far and I will definitely go back to this dealership and the sales person to purchase another Acura or Honda.

Lisa

Jun 8, 2016

I was impressed how Michael went out of his way to answer my questions and make me feel comfortable in my decision to move forward with purchasing my first Acura. He made me a loyal customer! Thank you!!

tombobcat

Mar 21, 2016

I bought my 2015 MDX here and was promised free car wash for as long as I own the car, for almost 2 years I only twice brought in for car wash and today they refuse to wash my car saying that I need to have my car serviced there to have the free car wash. I talk to the salesman that sold me the car he said is a $10 wash a big deal and I said no but breaking a promise is big deal to me. He first lied to me that he did mentioned that I need to have my car serviced there to have the free car wash and later admitted that they just changed their policy, I wished he didn't have the altitude and lie on this little thing so I still have good impression on him. Anyway, I promised not to mentioned his named as he said he needs to put food on the table for his family, and he encourage me to review the dealer so they can learn to keep their promise and earn their customer loyalty.Again, it's not a big deal with the free car wash but if they can't keep their small promise I don't trust them to keep other important promises. I'm not coming back to this dealer even for warranty services and not recommend my friends and relative to them anymore.

CYSK3

Mar 8, 2016

After speaking briefly with Mike over the phone, we arrived to the dealership to find Mike had a couple cars ready for us to look at and test drive. He was very knowledgeable and shared with out being pushy. Michael and Lorenzo were able to work with us to an agreeable price. Our experience was like no other car buying experience we've ever had, it was easy and painless. We highly recommend this dealership!

orangepeel

Feb 4, 2016

After my rant on 1/30/16 I must APOLOGIZE to Weir Canyon Acura and salesman Issa Ahad On 2/1/16 salesman Issa called me and apologized for the misunderstanding of the price of the LS460 . I went back that evening and thanks to manager Mike and Issa I drove the car home that night .Thanks once again . And please accept my humble apology.

Marsa2011

Dec 20, 2015

In the last 12 years I have purchased/leased 5 vehicles at Weir Canyon Acura and have always serviced all vechicles there. I've never had a problem with them. They have an excellent Sales and finance team and have always been great to work with. The service department has my cell number as a way to contact me if there are any updates or other repairs needed for my vechicle once I drop off for service. On November 23, 2015 I dropped my Acura TL with Mr. Omar Demoss for an oil change. I stated to him that I would be out of town for a few days. After dropping off, I left directly to the airport. Due to work related issues, I was traveling back and forth to Chicago and Northern California.I spoke to Mr. Demoss up to 3 times when he called my cell phone to tell me that the vechicle was completed and ready for pick up. I told him that I was still out of town. He never once said that there would be a $20 a day service charge up until the vechicle is picked up. That was never mentioned. My home is approximately 11.2 miles away from the dealership. Had he told me that there would be a fee, I would have contacted AAA to tow my car home or make other arrangements. I was under the impression that there wouldn't be a problem. My office is on Savi Ranch less than 3 miles away. I would have authorized an employee to come pick up the vehicle for me. On Dec 16, I was finally back home and was able to pick up the vehicle with my business partner. The cashier gave me the bill for 472.61. I told her it was incorrect , that it was an oil change ...it should have been $89.95.That was when I was informed about the $20 a day storage fee. To make it to clear, the cashier was professional the entire time. She contacted Omar Demoss.1. He came out and without saying hello or how can I help you ... He was immediately defensive, arrogant and confrontational. His words were "What do you expect us to do, store for free?" I would have liked him to tell me during the calls that there would be a fee. He said that it was in the contract which is in fine print. 2. I asked to speak to the service director. After 20minutes of waiting, I then asked to speak to the manager and I met with Paul Swim in his office.Paul Swim claimed on behalf of Omar that "he must have called you and told you about the fee." I told him he never mentioned the fee at all.He said he was willing to split the storage fees with me in which I declined. 3. I went back to the cashier and told her that I would pay the entire fee because I wanted my vehicle to be released. I wrote on the receipt that I do not approve of the charges. 4. Omar Demoss stood next to the cashier and kept telling her that it's not valid for me to write on the receipt. He would not give me my car. I asked for a photocopy of the receipt...he said no. The cashier said that they don't have a copy machine. When he made the comment about releasing my car he stated "Why should I , you have to pay for storage. I finally asked him to stop talking to me and that I was only speaking to the Cashier. Again, the Cashier which I do apologize for not getting her name , remained professional at all times. I'm very disappointed by the treatment from this dealership.

dugbeez

Jul 23, 2015

My 2006 TSX has over 152,000 miles and my steering went out - my favorite Service Administrator, Omar Demoss, once again did all he could to keep my costs down (although he also sold me four new tires!) but also was very helpful during the whole process. He knows I want to squeeze 200,000 miles out of this car - before my next Acura!GREAT Service department!

Den26

Jun 21, 2015

This dealership was able to price match. Alex and Eli were great and made the buying process easy and painless. I highly recommend this dealership!

blue321

Jun 13, 2015

We did an online Internet search for a car that we were looking to purchase. Alex Feghhi contacted us as we requested right away. He was not pushy at all; he provided us with the information that we needed, and waited for us to call him. The staff at the dealership were all very kind and courteous. Mike the general manager and Jason in financing helped us out and made the purchase easy and fast. Best service ever!

Lori

Jun 4, 2015

I would certainly use this Sales Consultant (Alex Bechelian) and Weir Canyon Acura again.I went at 8:45;pm.... I wanted to just take a look- mind you I have been 'just looking' for MONTHS! He found me the exact TLX I wanted. Stayed until very late to complete the transaction, and did it with a GREAT POSITIVE ATTITUDE.. What an amazing experience. I should add that 7 other people had to stay late to wash the car, finance, and whatever else they do behind the scenes. Again, everyone worked in harmony- despite the fact that I am sure they all wanted to go home. THANKS WEIR CANYON ACURA! I LOVE MY CAR.

Derek Guppy

Jun 2, 2015

Greeting Dealer Rater, On March 20, 2015 10:45 AM, we went to Weir Acura, Located at 8375- E La Palma Ave, Anaheim, CA 92807, to order a replacement molding for my Acura windshield.When we arrived, a service Rep (Omar Demoss ) and another worker came over to the vehicle to look at the car windshield molding, then a few seconds later stated that they Normally GLUE DOWN THE MOLDING at that dealership. Theyalso stated that those parts are no longer available without even checking.I quickly realized they were providing incorrect answers. I corrected their statements by letting them know that I have checked with several other dealers. The parts are available and NOT- discontinued. ALSO ACURA does NOT advise to GLUE-down the front windshield molding. The service advisor then stated Thats what they do at the dealer. Then both parts person and advisor walked away and left us alone at my car, to say at least we were surprised at that point.So I walked over to the part counter Pickup section and noticed that the same guy had pulled up the windshield on his computer monitor and was checking on it as per my comments that the parts are available. Then the service advisor (Omar Demoss ) walked into the parts counter area demanded me to leave that area. I pointed out to him I am behind the counter not in the working area, I am in the area where you can order parts, at that point he demanded me to leave the area standing about three feet in my face. I then told him I am waiting on a price for the parts, he then again demanded me to leave the customer service area.The advisor (Omar Demoss ) told me that they have no insurance for me in that area. I pointed out to him this is an order pickup area, moreover there are no signs postedthat only employees no customers should be in that area. At this point he started to be aggressive and demanded me to leave that area, so I left the area and went back to my car. While walking out he stated let parts look it up, I then replied I did not speak to anyone when I went to the pickup counter I just stood there waiting. I never said a word, because I noted the tech waslooking up the windshield molding parts he then stated for me to wait outside so I did, we waited about five minutes, and then the service advisor brought out the quote.Shortly after looking over the quote the advisor (Omar Demoss ) , out of nowhere mentions the cost is being paid by the other company who was there with me at the time.I was so shock so I replied you have nothing to do with who will pay for it that has nothing to do with you or this dealership how is this any concern or affairs to you. I then question, why this is being brought in conversation up by you. He then replied that I should go to another dealer and take my business and leave that dealership. I replied to him where is this coming from, that he was only requested to price the parts for the molding and cost for installing them. He then stated again take my business to another dealer and walked away.Overall this service advisor (Omar Demoss ) was incorrect with proving manufacture recommendations on the windshield molding repair. In addition he was unprofessional, rude and aggressive, with his actions and comments. This Service advisor (Omar Demoss ) showed intimidating bullying actions against me as a customer.This is a serious matter.We came to the dealership for parts and installation for molding on my Acura, windshield then left in shock. I will NOT return to this dealership as per this advisor wishing comment.Lessons learned from Weir Acura, I will get the parts and installation from another Acura dealer. It unfortunate this employee (Omar Demoss), is allowed to bully customers at an Acura dealership by treating them unprofessional, Rude and informative. I am sadden and shock from this visit. Please be advise this letter is a formal complaint, up to day the dealer has never aplogizie to me only stated i will talk to him.. Acura never even offered to assist me for my lost time. or effort in dealing with such a horrible demeaning visit to an Acura dealer . Regards,Derek .G

Zoombuyer005

May 31, 2015

Bruce spent a lot of time during our test drive with my wife and I to ensure we fully understand the vehicle's feature before we decided to lease it. With competible EPrice quote and speedy process; we were in-n-out of dealership within 4 hours with brand new SUV.

Junekim1112

May 23, 2015

I chose this dealership based on reviews I read on Acura dealerships in Southern California. I did my research beforehand and knew exactly what I wanted. I called Michael Baker(sales manager) and told him the best price I was offered on a 2015 TLX with the exact specs that I was looking for and he was able to beat that price. I told him I'd be there that day. I drove nearly 50 miles in traffic, got there much later than my appointment time, and I was still treated with the utmost respect. Mr. Baker turned me over to Matt Myers to complete the sale. I was skeptical. I was worried that I wasted my time by driving out all that way and that they were going to find every way to charge me more than the agreed upon price over the phone. I had nothing to worry about. I purchased my car at the price I was promised. By the time I was done with the paperwork in financing with Lorenzo Alongi, Mr. Myers took the time to thoroughly go over the tech features in my car and help me with setting up my Bluetooth. I never felt rushed the entire time I was there. I left Weir Canyon Acura after 10pm with my new vehicle. This was the easiest and most pleasant car buying experience I have ever had in my life. Go see Michael Baker, Lorenzo Alongi, and Matt Myers...they are truly the best!

Shelli

Apr 12, 2015

My husband and I originally came in together to test drive the Acura MDX, however, I made the final purchase 2 days later on my own, as my husband was out of town. Here are the reasons I would HIGHLY recommend Weir Canyon Acura *Knowledge of product & inventory* Courteous and patient answering all questions* Low "pressure" environment* Clean, modern facility with friendly staff

pgw

Apr 1, 2015

I'm still waiting for a call back from the general manager. If he doesn't reconcile the problems they created and reimburse us for the things they broke on the car Next step is an attorney!

Brian

Apr 1, 2015

Second car I have purchased from Weir Canyon Acura.Matt Myers was very professional but personable. At no time did we feel pressure to buy so he could make a sale.Michael Baker is a great sales manager. Helped me get the price and rate I wanted.Would recommend them to everyone

Michael

Mar 29, 2015

I went in to Weir Canyon Acura with the intentions of investigating my future car. I was greeted with such kindness and a no pressure attitude that I was taken by surprise. I had already done a ton of research and yet the sales personnel were so willing and knowledgeable that asking them detailed questions about the car and features would give them a true test. After my questions were well addressed, onward with the credit application. Coming from someone who used to have perfect credit, this part worried me the most considering I had Bad Credit resulting from a Bankruptcy, Divorce and a foreclosure,. The Sales manager, Michael Baker and his sales team assured me that they would do everything they could to help me get into my next car and hopefully begin restoring my credit. Well they did exactly that. They were very Honest, forth-coming and re-assuring. I was very nervous and they re-assured me that they would do their best to help me. Long Story short, I not only got a Good deal.... I got an ABSOLUTELY AWESOME deal. They were able to find me financing that was fair and affordable. I was quite apprehensive that this may be a long time coming. I definitely didn't think the deal I was offered was possible. Because of their dedication and diligence Weir Canyon Acura has earned my business and my family's business for life. I will Gladly refer the Sales team at Weir Canyon Acura to everyone I know that is considering a future car purchase and wants to be treated well and not just like a number. They were professional, sincere, empathetic and followed through with what they offered. These traits are few and far between found, especially in today's fast paced dog eat dog world. Way to go Michael Baker and your Team.Proud and Sincerely,Michael LeoneChino Hills, Ca.

stella

Mar 20, 2015

im so happy to purchase the car from this dealership and they actually helped me a lot for the price. if i have anybody looking for acura, definitely, i'll introduce this place.

Nancyj521

Mar 14, 2015

This is my fourth car purchased at Weir Canyon Acura. I've worked with Eli on all four cars. He is one of the main reasons I return to WCA. They will work with you within your budget and I've never felt pressure to make a decision. I would highly recommend Eli and the rest of the team. Ed is very knowledgeable about the inventory and options. I've referred several friends and family and they are all are happy Acura owners now!! Also the service department is top notch too. WCA really understands customer service and how to take care of new and existing clients.

Sam

Mar 6, 2015

I came into the dealer looking a for a good manual transmission Acura. So the friendly sales associate was able to show me the ILX. The ILX had everything I was looking for. So we went inside to talk about the numbers and it was surprisingly short process and in the end we were very happy with the numbers.

Phong

Feb 1, 2015

Weir Canyon Acura represents excellent service, friendly staff, and they are upfront with you, which makes you feel comfortable and not pressured to have to buy. From Michael Baker, sales manager, Alex Feghhi, to Ed Moshabad, and Matt Zaher, they made my car buying experience fun and enjoyable.

Kristy

Jan 28, 2015

I had such a great experience at Weir Canyon Acura. I've driven by it for years but have never been there until today. The whole process was smooth & it wasn't a long drawn out process like other dealerships I've been to. Ed & Eli were wonderful to work with!

jimolang

Jan 28, 2015

Wow what an easy and painless buying experience. Used the Costco Auto Program, filled out the online Costco portion and within 20 minutes or less Alex called me. I did beat him to the punch and filled out the credit app also. He was a little surprised. We did everything over the phone, which was amazing. Saved me at least two hours of sitting around at the dealership. Showed up at 1:30, test drove the car and was out by 3:30. ONLY TWO HOURS at the dealership. Alex was awesome, super friendly, not pushy at all, had great knowledge of the car and how it worked. Couldn't have had a better sales person. Mike was my finance guy, very quick with the paper work and again very friendly too. THEY HAVE MADE A CUSTOMER FOR LIFE!!! THANKS GUYS

hgw

Jan 27, 2015

Michael Baker delivered on all deal points with a great price and streamlined process. Sales person (Ruben) was very knowledgeable and a pleasure to deal with as was the finance director (Michael). Overall, this was an exceptional car buying experience and I wouldn't hesitate to recommend Weir Canyon Acura to family and friends.

cahnybee

Jan 12, 2015

I stopped by Weir Canyon Acura to test drive the new Acura RDX. Upon arriving, I was greeted by Matt Myers who was very pleasant and not pushy as so many other car dealer salesmen can be. Matt showed me the exact car I wanted and after test driving, I knew this was the car for me. Of course, I had a lot of questions about price, accessories and my trade-in. Matt was very helpful, patient and worked with the sales manager, Michael Baker, to give me a price for the RDX and my trade-in that I could not pass up. In addition, Lorenzo Alongi (finance) and Edwin Hawelu (service) were very professional and courteous throughout the entire process. In the end, I drove away in my new RDX and had a great buying experience. I love my new Acura RDX and thank the Weir Canyon Acura staff for the excellent customer service!

LA

Jan 10, 2015

My salesman was Mike Kadry. I cannot thank him enough for being so patient, knowledgeable, and helpful during the purchase of my new RDX. I had owned and LOVED my Lexus RX300 for 13 years. I test drove approximately 8 other small SUV's before coming to Weir Canyon Acura. The entire staff went above and beyond to make sure I was completely happy with my new purchase. I highly recommend this dealership as their customer service is top notch.

DKelly

Jan 5, 2015

My husband and I were not expecting the easy experience that we had purchasing our MDX and trading in our beloved BMW Z3. We got such friendly and great treatment from everyone at the dealership. Mike Kadry was extremely helpful and knowledgeable about all the models and features we desired. He was very professional and patient as we worked through deciding on color. Michael Baker's input and recommendations also helped make our decision making easy. I was pleasantly surprised to get a very fair price on the trade in with no hassles! Mike Youssef made the financing discussion really easy and quick. We were referred to Weir Canyon Acura by a friend and will definitely be recommending other friends as well. We LOVE our New Acura MDX and are ready for a trip to the snow with the kids! Thanks to the Three Mike-a-teers!!!

scottm

Dec 28, 2014

Where to begin...I came into Weir Canyon Acura looking to lease or purchase a sedan, after I got tired of my 2006 3-series BMW. Mike Baker and Ruben Aguirre were so patient and helpful. They reviewed the pros and cons of a lease vs. a purchase, and after a careful assessment, they helped me see that a lease was right for my situation. After a test drive with Ruben of the new 2015 TLX, I knew it was the car for me. After trading in my old car on the spot, I was able to drive off my new TLX that evening. Such friendly, professional service.Thanks to Mike, Ruben and all of the staff at Weir Canyon Acura!Scott Nishizaka

Arnie

Dec 18, 2014

We appreciate this place, our family keeps returning year after year. Amazing at friendly environment. Very customer oriented, everything was clearly explained. We will be back! Thank you and keep up the great work!

Arnold Cser

Dec 17, 2014

We appreciate this place, our family keeps returning year after year.Amazing at friendly environment.Very customer oriented, everything was clearly explained.We will be back!Thank you and keep up the great work!

marccandrift

Dec 13, 2014

Came in today thinking that ill finally have my hands on a used civic si, but got more than i was hoping for. Matt is very professional and detailed orientated with his work, i highly appraise him with my customer satisfaction. Overall, the whole facility was neat and staff was friendly.

dvhl

Dec 9, 2014

Alex was very friendly and patient with us through the car buying process. He was very up front with pricing and did not pressure us at all. We appreciated him giving us space when needed and provided assistance when asked.

erykre

Nov 28, 2014

I was happy to find the car I was looking for but couldn't find anywhere else; I would recommend this dealership for their prompt service and friendly customer service.

msmillefiore

Nov 23, 2014

I went to Weir Canyon Acura after contacting them through the Costco Auto program, but they happen to be the closest dealership to my house. I really did want to do business with them because they are within walking distance my home, but I also wanted the best deal I could get. Bruce was pretty awesome; he stayed late after closing and came in before opening to make sure I got what car I wanted, and the deal I wanted. He knew I was on a time crunch and he was really responsive to that, as well as friendly, professional, and respectful. I ended up getting the extended warranty after some further negotiations, but I am really happy with the end result. I am happy with my new car and the whole buying experience.

Robyn

Nov 23, 2014

I went to Weir Canyon Acura after contacting them through the Costco Auto program, but they happen to be the closest dealership to my house. I really did want to do business with them because they are within walking distance my home, but I also wanted the best deal I could get. Bruce McCurdy was pretty awesome; he stayed late after closing and came in before opening to make sure I got what car I wanted, and the deal I wanted. He knew I was on a time crunch and he was really responsive to that, as well as friendly, professional, and respectful. I ended up getting the extended warranty after some further negotiations, but I am really happy with the end result. I am happy with my new car and the whole buying experience.

adc219

Nov 12, 2014

I had a great experience with everyone I encountered while purchasing my TLX. Everyone was very accommodating, they worked hard to make sure I was comfortable with my purchase, and answered every question! They provided feasible options and they were very genuine during the process.

veevaldez32

Nov 11, 2014

I was referred by my brother-in-law to purchase my first Acura from this dealership. I'm glad I did. The staff was very knowledgeable and helpful. You won't get any hard sales push here. The selection and purchasing process went very smoothly. I'm sure I'll be back when I'm ready to purchase my next Acura.

Baughmanhome

Nov 10, 2014

We had a wonderful experience with everyone we dealt with. We received an immediate quote from Our fleet dealer- his emails and phone call were friendly and responsive. We scheduled an appointment, came in and he walked us through the details of the MDX we eventfully purchased. We will definitely come back and recommend this dealer to friends and family!

gotracey

Nov 10, 2014

Bought 2 cars, and have done service with Weir Canyon Acura and love the service. I always get prompt service and when I just purchased my 2015 MDX, it was so simple to learn the navigation. Ruben sat with me in the car and taught me everything in how to operate it. While my husband worked with Michael Baker inside, sealing the deal. It was flawless and we felt that we got a very fair and honest deal.

Bcatsandoval

Nov 10, 2014

I made an online inquiry late Friday evening and in less than 24 hours, I received a response from Bruce McCurdy. Since he was off on Sunday, we were assisted by Mike Baker and Alex Feghhi. The whole process went very smooth. My wife and I drove from San Diego to purchase our 2015 Acura Mdx and the purchasing experience was well worth the drive.

mfateh

Nov 9, 2014

i was very satisfy working with the sales manager ELI MICKEL he got me a good deal and the transaction went very smooth if i would buy another acura i would not go anywhere elsethank you ELI and ALEX for your kindness and following up with my to get the deal done

m,FATEH

Nov 9, 2014

i was very satisfy working with the sales manager ELI MICKEL he got me a good deal and the transaction went very smooth if i would buy another acura i would not go anywhere else thank you ELI and ALEX for your kindness and following up with my to get the deal done

jjnibali

Nov 4, 2014

This is our first Acura purchase. I was a smooth transaction from test driving through to the leasing process. My husband was surprising me so Ruben gladly drove the car to my house to hide in my garage. I was thrilled to find it there when I came home from work.

aclalan

Nov 2, 2014

The sales manager (Eli) and the Salesman (ED) went above my expectations to satisfy my need. They had to find the car I wanted and then drive 100 miles to get it. In addition, they worked with me on the price even though Acura does not have any incentives on this model car at this time. They both were very pleasant to work with and I will definitely recommend them to others.

ezrabez

Nov 1, 2014

This is my third Acura I'm buying from this dealership. I just came to service my old Acura and end up going home with new TLX.

jwmeyers

Oct 27, 2014

My lease on a 2012 MDX was running out and I was notified by Acura of their program to get into a new vehicle when I had three or less payments remaining. I exchanged emails and phone conversations with Alex Feghhli and Mike Kidray before I went in for a test drive on a 2015 MDX and then again to set up a new lease. I never felt pressured at all. Both Alex and Mike were friendly, accommodating and informative. The price was very good (through the Costco program) and the whole transaction overall was handled well by all involved. Weir Canyon has serviced my two previous MDX's and the service has always been excellent. I definitely would recommend this dealership.

markdwerts

Oct 27, 2014

I got up Sunday morning and went to Weir Canyon Acura to see about a new car lease. Fast, friendly, efficient, and competent employees help me through the process and I was done in less than 3 hours driving my new black Acura TLX-- Great Job Weir Canyon Acura

JWM

Oct 27, 2014

My lease on a 2012 MDX was running out and I was notified by Acura of their program to get into a new vehicle when I had three or less payments remaining. I exchanged emails and phone conversations with Alex Feghhli and Mike Kidray before I went in for a test drive on a 2015 MDX and then again to set up a new lease. I never felt pressured at all. Both Alex and Mike were friendly, accommodating and informative. The price was very good (through the Costco program) and the whole transaction overall was handled well by all involved. Weir Canyon has serviced my two previous MDX's and the service has always been excellent. I definitely would recommend this dealership.

justinmk626

Oct 26, 2014

The staff was very friendly and made my car-buying experience very enjoyable. I ended up getting a great deal and the car I have been wanting for a very long time. Their service center is great, too. They will give you a loaner car while your car is being serviced. This is a great bonus that you do not find at all dealerships. I highly recommend buying your next Acura here.

Steven T. Walker

Oct 25, 2014

I leased the new 2015 TLX and I could now be happier with my experience at Weir Canyon Acura. This is my fourth Acura in a row so no doubt I love the car. For me it was a matter of where to buy the vehicle.The team of Bruce McCurdy and Eli Mickel were unbeatable. I had been working with another dealership in Orange County and these two people blew the competition away. Not only in the price of the car but the overall leasing experience.The other reason I keep going back to Weir Canyon is the service Manager Omar Demoss. Excellent people skills. He never tries to sell you what you don't need. Omar is outstanding to work with....Thank you to the Weir Canyon Team and thank you again.

RobertKL10

Oct 25, 2014

Hands down the best car buying experience I ever had so far. I just purchased my brand new Acura from Alex Feghhi. He made the process so easy. This dealership knows how to make their customers feel comfortable. The entire staff from the manager Eli Mickel to the finance manager Marcos and the sales man Alex Feghhi were fantastic. I will refer anyone I know for their next Acura to Alex Feghhi and Weir Canyon Acura.

michael.l.coates.5

Oct 24, 2014

I had such a great experience with the Sales Manager, Michael Baker, Mike in finance, and Ed Moshabad in sales. From the amount of attention I got, to the product knowledge (really important to me), to focusing on my desires and needs and being fair in all aspects involving the transaction, I can't say enough. I have never had a better car purchase experience in my 35 years of owning cars.

barril

Oct 20, 2014

I was very nervous about the whole car buying process but Mike Baker and Alex B immediately made me feel comfortable and eased all of my worries. They were patient with me in helping me find the perfect car and answering all of my questions.The follow up call I received from Alex a few days later to inquire about how I was enjoying my car was very nice, I know that they care about their customers.I couldn't be happier with my experience and the new car...I LOVE it! - Lisa B

Sam.J

Oct 20, 2014

Just picked up my new TLX a week ago. Dealt with Alex "Ali" Feghhi in the internet dept. Worked out all the numbers online by a few emails and went in, signed the paperwork and was out within 45 min. Ali Feghhi provided me excellent service. His manager Eli came out and shook my hands to thank me for the business. The finance manager was easy to deal with as well. The entire staff was amazing from start to finish.

Lisa B

Oct 20, 2014

I was very nervous about the whole car buying process but Mike Baker and Alex B immediately made me feel comfortable and eased all of my worries. They were patient with me in helping me find the perfect car and answering all of my questions. The follow up call I received from Alex a few days later to inquire about how I was enjoying my car was very nice, I know that they care about their customers. I couldn't be happier with my experience and the new car...I LOVE it! -Lisa B

Gmtu

Oct 17, 2014

Previously owning 2 Acura TL's, I anxiously awaited the new TLX's arrival and was pleasantly surprised with my buying experience at Weir Canyon Acura recently. Sales Consultant, Bruce McCurdy, and Sales Manager, Eli Mickel were very courteous and accommodating and helped speed the process along - thank you to both. Omar Demoss in the Service Dept was also very helpful with an after purchase install.

vhardman

Oct 14, 2014

I am totally impressed with Mike Baker, Mike Kadry and Matt Zaher who assisted me in my car purchase and I love my car!!!!! I was treated like royalty and really appreciate how smooth and easy the whole experience was.

samyeo

Sep 27, 2014

Mike the salesman, and Mike the sales manager, were amazing to work with. They exceeded my expectations and made a usually painful experience, a very pleasant one! They displayed a rare quality in sales...LISTENING. They listened to what I wanted and responded with what they could do. Simple communication clarity. I speak, you listen. You respond, I respond. I responded with signatures on a contract and a new MDX driven off the lot. Good job Weir Canyon Acura.

MDX2015

Sep 9, 2014

The experience was fine. We recommend Weir Canyon Acura for a great deal. Alex the sales guy was great. This is the second Acura we have bought from them.

Terry Ho

Sep 4, 2014

Both Bruce McCurdy and Micheal Baker are very helpful and customer service oriented. They made the purchase process very simple and painless. Ask for Bruce for help. Great guy.

roger1967

Aug 24, 2014

Had a great no hassle experience at Weir Canyon Acura. Everyone from Mike Baker, Tony P, Matt Z and Paul Swim made the whole buying experience completely transparent and seamless. Unlike many other. Dealers Canyon does deliver and goes above and beyond the call of duty. I would anyone in need of Acura please see them.

LaNDN

Aug 22, 2014

It was well worth the 1 hour drive from L.A. to visit Weir Canyon. They had the car I wanted at a killer price. It was a done deal on the test drive. My salesman, Alex, was helpful, courteous and concerned. He acted as my buying therapist by offering useful information and cold bottles of water throughout the process. He continues to be helpful even after the sale. Highly recommended! I'm happy to become the newest member of the WCA family of satisfied customers. My only regret is that I didn't check out Weir Canyon Acura first!

dugbeez

Aug 21, 2014

I recently purchased our second Acura - a 2015 RDX. Our sales person, BruceMcCurdy (referred to us by our Service hero Omar) made the whole process easy and he worked with us to get us the vehicle we wanted. Lorenzo made the paperwork as painless as possible and we actually had a few laughs!We absolutely love it and would recommend Bruce and the entire Weir Canyon Acura team without reservation!

Rpasion

Aug 21, 2014

Bought a car from this dealer and it was an exceptional experience, Alex and Mike were very nice and very helpful, knowledgable but very respectful, I would highly recommend this dealership to anybody without any hesitation.

bhougen

Aug 4, 2014

I was very pleased with my entire car buying experience at Weir Canyon Acura. The entire team (all Mikes!) stayed until almost 11:00 pm on a Saturday evening to ensure we were satisfied with our new car and knew all about its many features. Mike Kadry, our sales rep, was knowledgeable and friendly. He even shared their pizza with us! I would definitely recommend this dealership.

kstla

Jul 2, 2014

These guys were awesome. They went above and beyond to get me an amazing car at a low price. Mike and Ed went out of their way to get the exact car I wanted from another dealership and drive it back to me. They were really friendly and helpful and made my financing work without a co signer. I would definitely come back to this dealership again, as well as recommend it to anyone looking for a friendly and helpful car buying experience.

reneebolstad

May 6, 2014

The entire staff went out of their way to ensure my wife got the new T.L. she wanted and the payment I wanted!! Thanks guys.

denniswaldinger

Mar 21, 2014

Every time I have my car serviced at Weir Canyon Acura, the staff is professional, they take care of my needs and the work is always excellent.I will not go anywhere else.

dugbeez

Mar 16, 2014

I bought my 2006 Acura TSX for Wei Canyon and have had it serviced there for the past eight years - my car now has 135,000 miles and running just as smooth as the day I bought it. The service department is excellent and Omar leads the way!

1960

Jan 5, 2014

Replaced a battery on my 2008 TL under warranty and 11 months later the new battery leaked and corroded the cables.The repair manager was rude and told me pay for the repair, over $300. No warranty on replaced battery ???Told him last time i bring my car to this dealer, out and out crooks, he did not care.I am in the market for a car for my 16 year old, their loss.Do not take your car for repair to this dealer !! you will be ripped off.

1chevrolet

Aug 15, 2013

I recently visited Weir Canyon Acura to look and possibly buy a new car. After I roamed the lot for about 10 minutes a man came out and introduced himself as Ed. I looked around for another 10 minutes and found a Acura TL I wanted to test drive. Ed went inside and returned with the keys. After a few minutes into the test drive I smelled a disgusting oder of cigaretts. The oder was so bad that I turned the car around and got back to the dealership as fast as possible. Ed asked me if I would like to come inside so he could give me some numbers but I told him that I needed to be going.I really wanted to buy a car that day but could not go threw the intire process while smelling that oder. I just want other car dealers to know that hygene and bad breath can hurt a dealership and lose a sale.Jaime Lynn

roscoeduran

Aug 2, 2013

I was sad to be treated like some one non important . The Service was not really good . I bought this car because I like it Still do . Just that the Guys that work here are rude. I'm a younger guy maybe there haters because I drive this nice car? . Well after this very bad service I got wont be going here any more . The Location of this place is out of the way !. The inside of this place feels like a Target store simple boring ,cold. coffee is bad. Just Hate waiting for two hours for an oil change !. Save your time don't come for the service cost is crazy HIGH!!!. The car wash is BAD. The customer service is even more bad . You think with what is cost to buy these cars you would be treated better. Well sad to say the cars are very nice just not this dealership team . Go to Riverside ......

caralex

May 5, 2012

I am one picky woman. I expect to be treated with respect and courtesy and not like I am a woman by an auto place (which usually means talking down to me). This dealership has been nothing but excellent for the car purchase which I negotiated instead of my husband, the services - several mileage services and one warranty issue, detailing, well everything. I have always had a car provided when I take my car in. They have workspace available with computers and internet access to help you be productive. Highly recommend.

rambello

Aug 1, 2011

Called to get a service price quote, while the guy wasn't exactly rude, he was very dry and unfriendly. Had more questions for him regarding my TL, but his demeanor was very uninviting. Raymond

2Smart

Jul 26, 2011

They have an agenda,, which is to pile on the service dollars. The service writers work for commission, they do not have the customer's best interest in mind.

waynow

Jul 3, 2011

I brought the car in for an Air Conditioning Issue. Cold air blew for a short period of time only.As stated on the invoice the service mechanic found two leaks and quoted me an $800.00 figure to repair. In not only feeling comfortable with the price tag but the correction as stated on the invoice I decided to take the car to a different shop for second opinion. No leaks were found. The Expansion Valve was found to faulty. Air is working perfectly. For starters making the appointment required three separate phone calls. The seconded call I was hung up on, the other two were over 10 min. waiting periods. Secondly asking for an $800.00 figure for repair what your services guys miss diagnosed. In actuality the Schrader Valves were found to be leaking, in essence a $.50 part x 2. Thirdly leaving two voice mails to Mr. Hernandez to discuss the issue as to which he flatly refuse to call back. Fourthly I paid $65.00 for my car to be miss diagnosed which I would like credited back to my account.This company used to be customer service orientated. Not anymore. There are many places to go to in the area that wont rip you off. I recommend seeking them out

thgase

Jun 24, 2011

Bought my 2000 Acrua in July of 2000 and used their service dept from then until now (June 2011). They do a very good job service-wise on the standard repairs and service items, but my Acura was part of a nationwide transmission recall so I took it there to have the transmission repaired/replaced. They took in in and did the replacement (under warranty) without a compalint. However, about 12-18 months later the replacement transmission died on me on the 57 freeway at about 65 miles/hour in the high-speed lane. Talk about terror. This transmission was not replaced free-of-charge despite the fact thatI believe it was still under warranty; that cost me $1600 out of pocket, however, I raised such a stink they did it for cost - at least that's what they told me. Otherwise it would have cost me $3700. Anyway, their service dept is pretty good, although over the past year, it seems to have gone down hill somewhat. They seem to do good work and are relatively quick in their repair turn around times, but one thing you should know is they are very expensive.

ERMDX

Sep 10, 2010

The mechanics stole personal items from our MDX. We expressed out concern to the service manger and were simply dismissed. Now we get calls wondering why we have not had our car serviced from them... They even go as far as to threaten the validity of our extended warranty because we seek service at another dealer.

jasonmausc

Dec 20, 2009

My lease was up, so I contacted internet department. Josh gave me good deal with good service. It took longer than my plan since the exact vehicle was not at the dealership, but Josh got the exact vehicle for me. Good experience. I will return for my next vehicle.

DeanaC

Dec 9, 2009

Weir Canyon Acura and Weir Canyon Honda are two of the best dealerships that I have dealt with. I initially leased a Honda Pilot from Weir Canyon Honda in 2006 and was so impressed with the excellent quality of service, the attention to detail, and the high level of product knowledge of my sales associate and service team that when I upgraded in 2009 to the Acura RDX, there was no question that I would go anywhere but Weir Canyon Acura. I drive 45 minutes from San Clemente to visit the service department at Weir Canyon Acura for all of my scheduled maintenance, passing multiple dealerships and auto mechanics on my way because I know that I will be treated fairly and competently and that the maintenance on my car will be done accurately and according to exacting standards. I wholeheartedly recommend these dealerships to any person that is in the market for an Acura or a Honda. From my very first visit, where I found the exact color and model that I was looking for and was finished with my paperwork and driving away in my new car in a timely manner, to the multiple times that I have contacted my salesman with questions that he has answered quickly and competently, I have always felt that customer service and product knowledge are of the highest priority at both of these dealerships.

thecall

Jan 30, 2009

Upon arrival, they were very friendly and accomodating. However, after the purchase, they failed to provide adequate assistance. Every time I called, the salesman seemed inept to answer some simple questions and in fact lead me into thinking the car was broken when it was not. Only when I spoke to the head of the dealership did I get results and even then, some information was inaccurate. I felt like I was alone when dealing with my issues. It has taken a few weeks to correct one simple problem. Even though they are polite over the phone and in person, I am hesitant to recommend this dealership.

dub9876

Jan 30, 2009

They failed to communicate with other companies who provide services leading to delays in the overall functionality of the car. It has taken me a few weeks to get what I've needed. Only when speaking to the head of the dealership was I able to get results. Even then, they gave me inaccurate information leading to more time on the phone. If you come across a problem, they seem overall inefficient at helping. It seems like once the salesman is done with the sale, they do not have an incentive to continue to help. I would hesitate to recommend this dealership.

sallysuk

Jan 20, 2007

This dealership is one of the best we have been to. The people were not fake or falsely friendly, but they were sure to meet all our needs and provided us with the most efficient and enjoyable experience in purchasing our car. It was clearly evident that each mentioned individual did their job to the best of their ability and remained professional and pleasant at all times. They had no difficulty selling their product and seemed to know what they were doing at all times. They not only did their job, but went well beyond the point of excellence. I don't know much about cars and dealerships, but I can confidently say that Weir Canyon Acura is an excellent dealership to say the very least. I highly recommend this dealership to anyone who is interested in purchasing an Acura or a Honda.

papajoe61

Oct 18, 2003

By far the lowest quality of work ever experienced at any service department at any dealer in my 25 years in So. Cal. After repeated visits the only way to fix the car was to do it my self, whereupon I found theyd jerry rigged the car with non-standard, non-Acura, non-approved parts. Avoid them at all cost!!! The experience was so bad, I doubt Ill ever buy another Acura again because even after communicating with Honda about the situation, nothing was done! I fixed it.