Vista Ford Lincoln reviews

tgf

Aug 17, 2016

The salesman pressured me in buying the car I did not like while offering to pay my remaining lease payments. They returned my car but did not pay, unknown to me they listed that I should pay that!They also totally misrepresented the car, turned out it was already in the accident, they sold it as new!They did not let me call anyone for help describing how great the deal they wanted to offer. It was another lie as much much more, its just too painful to talk about. I called the manager who just dismissed me.

jello231

Sep 15, 2015

This dealership took my car for service and refused to give it back for 3 months. They had to replace a part and every time I called they told me that they have opened up the car and they don't have parts. Its a criminal behaviors on their part. Stay away from them at any cost.

MZ.D

Jan 28, 2015

2014 Escape Dec. 10, 2014 Sync issues voice commands not working taken in 5 hours later Ken N gives me the car all done...I get in , sync not working he says "...oh you need to call the 1-800 number" ok another 3 people later and they tell me its a dealer issue. 4 more times since then and today is Jan. 28, 2015 and it is working. The level of incompetence is beyond comprehension.

Steve Staitman

Oct 18, 2014

I've been buying and servicing my vehicles from Vista for over 20 years let me tell you their service is Awesome! Everyone from Vista makes you feel welcome FAMILY ENVIRONMENT is their MOTTO and belive me they are true to that statement! From the General Manager (Alan Nanas) to my Service Adivisor (Ken Nazarian) to my Salesman (Steve Paul) All of them makes me and my family feel welcome. Well done Vista keep up the great work!

adibarz

May 8, 2014

I Got a Sales person Name Avi he was great! he give me fair deal and beautiful car!Thank u avi Menashe you the best

puncturewade

Oct 19, 2013

David Lindig is the best in the business. Very helpful. Made it painless buying a car. he went above and beyond my expectations.Best prices in the country.

deman17

Oct 16, 2013

Ford company has always been a good supporter of my church and as such we try to patronize them whenever we can. Normally we go to Galpin Ford in Panorama City and have never had a problem with them before. Unfortunately, last year we made the mistake of going to Vista Ford only because they had the exact model we were looking for. Earlier today I had called in to the dealership to speak to the salesman (Schulman) who sold us our new Ford Escape last year. He was supposed to make arrangements for the vehicle to have a routine oil change but much to my dismay he was no longer working there. I was then transferred to a Mr. Todd Harder who says he was the manager and when I explained to him the situation and what had been promised by Mr. Schulman, he then began to belittle me and made rude statements about how the service would only cost $40 and how I should stop acting like it was the end of the world and just pay for it. He did absolutely nothing to help reconcile the situation other than made me feel very angry. When I asked for someone in management, he said he was the only manager and that even if I went to Corporate they could do nothing about it since they are privately owned. This was confirmed when I sent a complaint to corporate immediately after I hung up the phone. When I asked Mr. Harder if my business was appreciated, he responded saying that I got a good deal and that if I wanted to I could go somewhere else next time, which I definitely will do. I rarely make an effort to make negative remarks about any business but this was something I felt had to be brought to light so if I was you, I would not EVER go to VISTA FORD in Woodland Hills ever again!

Chris H

Aug 5, 2012

Love our new Flex and had a very positive experience with Vista Ford. Our salesperson, Dylan Nolan, was knowledgeable about the vehicles and forthright. What I liked most was his sincerity, as he seemed honestly interested in us having a good experience, he made sure to follow-up when needed, and didnt once utter the dreaded What do I have to do to have you buy a car today? that we heard at other dealerships.When it came time to purchase the vehicle, there was the expected negotiations over price and extra packages, but the situation was transparent, with little to no pressure. Signing the contract itself was also a good experience. Our finance guy, Cliff, took plenty of time to walk us through the paperwork and answered every question in an upfront manner. Witnessing his Vegas-proven Rodney Dangerfield impression was also a plus.Overall, Vista Ford has a small town feel: Honest, slow-paced, and family-owned for decades (a point of much pride to them):Two suggestions for the buyer:1 When it comes to the purchase and paperwork, budget at least 4-5 hours, find a babysitter, and bring a snack. Their pace and thoroughness is excellent for a purchase of this size, but you'll want to be prepared.2 Research the Ford extended warranty and maintenance plans ahead of time, as it will be a topic that will be brought up in negotiations.Thanks, Vista Ford! Well see you for our next car purchase.

Curranmc

Jul 7, 2012

I purchased a new F-150 truck from Vista Ford. This was the second truck I have purchased from them and both times it was a great experience, particularly due to the outstanding assistance given to me by the sales personnel, Michael Trovero and George Toma. Both gentlemen, as well as the other persons I interacted with, we're polite, pleasantt and knowledgable. I would definitely buy from these folks again and would recommend them to anyone.

vreynaud

Mar 4, 2005

Over the years I have purchased:1 explorer, 1 expedition, 1 F150 and 2 Excursions.<br>It has always been a pleasant experience where we did not feel like we were "taken" by a salesman.<br>I had bought our first explorer from another Ford dealer (in Santa Monica) before we moved to the valley, what a difference...<br>Our salesman, Steve, always took the time to make sure we would weigh our options and tell us about any rebates, financing incentives for us to end up with the better price for the vehicle.<br>Don't think we are fools, we know everyone has to earn a living, but these days if you are paying MSRP: you have not done your homework. Steve always did his best to get us closer to invoice price rather than sticker. It pays off: I have bought 5 cars from him<br>Service is great too, accomodating, courteous, wash your car, take you home...thats service<br>If you are wondering, no I don't work for them, they don't know I am writting this, and you can feel free to contact me to verify it.<br>VR