Valley Lexus reviews

Charles Kim

Jul 31, 2021

Short Version: Valley Lexus had the right stuff, and awesome people such as Josh who is my main guy, and Adrian for doc signing :) Long version: Looking through website and giving them a call. I was able to connect with Josh over the phone promptly. I got there with my wife and kids (kids were tired and hungry, but even this they accommodated with professionalism- ). From the moment Josh introduced himself with the vehicle that I inquired about over the phone already set aside and waiting for me, test driving, getting everything figured out, signing some documents with Josh then seeing Adrian to sign some final documents was a breeze. Buying a car experience may not be something everyone looks forward to. But the people that helped me today truly did extraordinary job. Great Job Josh & Adrian! The very very short wait that we had didn't take anything away from us having a 5 star vehicle purchase experience at all. In fact, all in all, the smoothest, prompt, professional, caring experience! I will see you guys around with oil changes - :)

Misty Adrian

Jun 3, 2021

The level of service I received today was outstanding! Elena Flores was highly proficient in service types/repairs, product specifications, upcoming recommendations, and overall function and success of our vehicle use and maintenance. Valley Lexus of Modesto has wholeheartedly earned our lifelong business. Elena is highly attentive and has the amazing service mindset that made me feel as if I was the only customer around. Elena is “One in a Million!! I am extremely appreciative of the communication and care that went in to today’s visit.

John Shepard

May 20, 2021

After experiencing bad customer service at an auto shop I decided to take my Lexus here for a 2nd opinion. Let me tell you I'm really glad I did. I can't express to you enough how amazing the customer service was here. They were very friendly and helpful. Actually send you a video(body cam)to your phone to show a detailed inspection on your car. Plus they even take you out into the shop to actually show you in person what they found from the inspection and a tech is there to explain it to you. All my years taking my cars into auto shops I've never experienced that. Hopefully it's okay to mention names here because service rep. Corey was absolutely amazing. A real pleasure to work with. Very friendly, professional and quick to get you helped out. I'll definitely be taking my car back here from now on for all my service needs. Thank you Valley Lexus.

Connie Meader

Jun 18, 2021

I would like to recommend ELENA Flores at Lexus in Modesto to anyone and everyone. She has gone above and beyond to help me. I had problems with the insurance company and she took it upon herself to work with them to see that they completely understood the problem. She is extremely knowledgeable in her field and very sincere and I trust her completely with the affairs of my vehicle. I have complete confidence in her. She is a huge asset to Lexis and I hope they realize that! ELENA is an outstanding employee! Connie Lavonne Meader

Lori Lamb

Jun 13, 2021

It is a pleasure to visit the Valley Lexus dealership. Meeting Mary, in the parts department was the high-light of my day. She is very professional, extremely organized, and, within the first few minutes, she made me feel as if we were old friends. It takes a very special employee to accomplish this with a consumer. Mary had to order one part, when I called to ask if the part had come in, the voice I heard was the smiling voice of Mary saying, " Good morning!" With my name attached. Old friends.