Toyota on Nicholasville reviews

Laura Allen

Jun 25, 2016

We have bought two new vehicles in the past 6 months (Camry and Scion) from Jacob Petro at Totota on Nicholasville. We found him to be honest, knowledgeable and professional. We would highly recommend him!

chanshahin

Jun 24, 2016

Had the best experience here! Alex Shahin was a wonderful sales man, very helpful. buying my next car from him. will recommend him to others!

Maria87

Jun 24, 2016

I recently got a 2016 Corolla from here and was very pleased with how nice and patient Richard was with us. Also I appericate how he showed me the features in the car. Thanks Again!

paulthewall

Jun 21, 2016

Looove my new Toyota! Thanks Tony! I felt very welcomed and everyone was friendly. Tony is one cool cat! I'd recommend Toyota for sure!

Electriciantim

May 11, 2016

Salesman was great, not pushy at all. I was in and out in an hour.

Dan wildcat fan

Apr 19, 2016

Tony did a great job working with us and for us on the purchase of our 2016 Tundra. On a scale of 1 to 10 with 10 being Great he scored a 15.

MattC

Apr 19, 2016

I'm new to the Toyota Family and Tony Samaan made the lease process simple and pleasant! Proud to be a new Toyota Corolla owner and its a fun, great car!

MattC

Apr 18, 2016

Being new to the Toyota family has been such a pleasant experience. From the superb customer service given by Tony Samaan to the ease of leasing a new and attractive Toyota Corolla, I am proud and impressed with this dealership and its staff.

sydneypitma

Apr 13, 2016

I gave a 5 star rating based on the professionalism, ease, and genuine service I recieved. It was my first time buying a new not used car, and the process was streamlined and enjoyable.

Satisfied Customer

Apr 11, 2016

I first bought a car from Toyota on Nicholasville in October 2007. I moved 2 hours away in August 2008. Their customer service is so good that I rather drive these 4 hours total just because making business with them is always an enjoyable experience. I have other Toyota dealers near by, and I have tried their service. I keep coming back to Toyota on Nicholasville, and I will keep coming back as long as they keep being the best in customer service, prices, and fairness, and courtesy. If I'm going to be giving my money to any business I will chose the best. The driving is just a little price to pay for years of satisfaction. Thank you guys! You truly are the best.

Elf

Apr 4, 2016

The salesman was very pleasant to work with. I did not feel pressured to buy any vehicle. One of the few times that I have dealt with a dealership and felt that I was treated with respect.

Jared

Apr 3, 2016

I'm on my second lease from Toyota on Nicholasville and love this place! Got a great deal on my 16 RAV4. Even turned in my 13 Prius a few months early. Highly recommend!

Big Dog

Mar 30, 2016

I worked with Tony Samaan and Lance Royalty and they were incredible. Ended up buying 3 new cars in two days and they made the car buying experience better than anywhere else I've been. My family buys a lot of cars and mostly Toyotas. This is the place to go!!

Karen69

Mar 30, 2016

Had a wonderful experience purchasing my new vehicle. Tony Samaan & Lance Royalty worked with me on purchasing my new vehicle. Both are very professional & nice. Tony is an awesome salesman!

kelleyroberts10

Mar 30, 2016

I had a wonderful experience buying my new Highlander from Toyota on Nicholasville! I worked with Tony Samaan, who was exceptional. He wasn't pushy but did a thorough job of showing us all of the features of the Highlanders. He answered all of our questions and gave us time and space to make our decision. He was honest and truthful throughout the entire process. Lance Royalty was also very helpful when we were deciding whether to lease or buy. He was very knowledgable and patient. I appreciate both of them for making the process smooth and easy.

carbuyer123

Mar 21, 2016

Lots of options with regard to payments. Tony, our salesman, was very nice and helped us through the entire process. I would buy from him again.

L & K

Mar 14, 2016

This dealership gets the "highest rating" because of the outstanding service they gave us every timewe stopped by to look at their selection. They always went the "extra mile" to help us and answerour questions. They made us feel like family and still do when we return for car washes, oil changes, etc. This was a most excellent and positive experience for us. If you want to experience a happy andeasy experience, which will exceed your expectations, go to Toyota on Nicholasville and you definitely will not be disappointed. WE HIGHLY RECOMMEND this dealership!!!

The Vischi Family

Mar 13, 2016

Tony Samman is wonderful. We were able to test drive a RAV4 overnight. We didn't feel pressured into buying it when returned. We also test drove another vehicle at another dealership. However, we chose to return to Tony and purchase from him. He listened to our needs and wants and set us up in the vehicle that best fit our family. The sales manager came out to get to know us while Tony was running the paperwork. We felt genuinely cared about and like family. We will continue our business with Toyota on Nicholasville and recommend Tony Samaan for an excellent, no pressure, buying experience.

Wsj321

Mar 11, 2016

I recently purchased a new 2016 Camry XLE. After a lifetime of buying many cars over the years, I have experienced a spectrum of less than pleasant encounters with various dealers and sales agents. My car buying experience with Toyota on Nicholasville was the best ever. Ian Miller was my sales consultant who helped me select the exact car I was looking for and made the entire transaction from start to finish the best car buying experience ever. Could not be happier with price, convenience and courtesy offered by all from Ian, the business office and all other employees who asked if they could help with anything. I have never written a review before-- this is a first for me. I want to share this with others looking for a new Toyota.

Executiveland

Mar 8, 2016

They listened to what I was looking for and were able to exceed my expectations. I'm really happy with the truck. It was the best and easiest experience I've had purchasing a truck.

Very Satisfied Customer

Mar 7, 2016

I called Tony Samaan late on Friday afternoon stating what make, model and price range I preferred. He checked out there inventory and found the model I wanted and within the price range I was considering. This took two short phone conversations-approximately 30 minutes. My wife and I went into the dealer (next day) Saturday morning, test drove the car and purchased it all within a short and friendly couple of hours.Our thanks to Tony and Toyota on Nicholasville for making this purchase seamless and a very positive experience!

MTJm8993

Mar 4, 2016

Jim Ott is the best! We had taken our Toyota to a inferior chain garage and received horrid service and work done on our vehicle. So bad that we had to replace the whole engine! Jim Ott helped us make all the right decisions and kept us informed during the whole process. We have been taking all our Toyota vehicles to Toyota on Nicholasville Service Center and always work with Jim. I can't say enough nice things. We always receive informed and detailed information regarding our vehicles when they are in for service. Wouldn't take my cars anywhere else. No matter how busy Jim is he always takes the time to speak with us regarding our vehicles and offers excellent advice and recommendations regarding the care of our vehicles.

Jughead1

Mar 3, 2016

Went to Toyota On Nicholasville and purchased two vehicles. Chris Purvis was great. Highly recommend him for all your vehicle needs. No pressure lot and fast paperwork process.

Leeann19

Mar 3, 2016

Tony was great to work with. He made the experience so stress free! I had never driven a Prius & loved it! I was a bit hesitant about feeling cramped in a small car since I have been driving a full sized truck. I was pleasantly surprised at how roomy the Prius C is!

BBN123

Feb 29, 2016

We purchased a 2016 RAV4 this past weekend from Tony Samaan. He made the process stress free and very easy! He was not just someone trying to make a sale, he took his time and made sure we were happy with everything. We will definitely do business with him again!

KentuckyLand

Feb 21, 2016

My company purchased a 2016 Tacoma Double cab this past week from Bill and Tony. To be honest It was the best car buying experience of my life. It hard to find people in this business that exemplify honesty and integrity and both Bill and Tony are full of both. Many thanks to Bill and Tony for my wonder Truck buying experience at Toyota on Nicholasville.

kentuckyland

Feb 21, 2016

My company purchased a 2016 Tacoma Double cab this past week from Bill and Tony. To be honest It was the best car buying experience of my life. It hard to find people in this business that exemplify honesty and integrity and both Bill and Tony are full of both. Many thanks to Bill and Tony for my wonder Truck buying experience at Toyota on Nicholasville.

plm713

Feb 12, 2016

Purchased a Toyota Corolla on lease. It was my first time ever leasing a car and Bill Booth made it a smooth and easy process. He helped me narrow down what I was looking for in a car and gave me different options to choose from in my price range. Financing was a very quick process. Very satisfied with my purchase.

MomVan

Feb 10, 2016

Chris Purvis was easy to work with and knowledgeable! Very personable and easy to work with. He made our purchase a stress free buying experience.

Shirley

Jan 29, 2016

my prius had to be towed in, short on $$, mechanic tried to fix a short as inexpensively as possible, after picking up my prius it wouldn't start, same as before, contacted Toyota at closing time, nearly everyone gone, so was put thru to the Sales Manager, Lance Royalty. He immediately asked if I was alright, then sent a tow truck to pick up my car and me as well, had a loaner car waiting and warmed up when I arrived at Toyota. I honestly believe my car runs better than ever. I'd recommend Toyota on Nicholasville because they took care of problem like you just never see anymore. One of a kind service. They've also have an unusually nice waiting room, a little deli, all the fresh hot coffee you could want, plenty of separate seating like a mini theater, so you can watch a huge TV, doing everything possible to make your wait as comfortable as possible

jgb326

Jan 20, 2016

Purchased a 2014 Rav 4 from this dealer. Had a payment in mind and they agreed to that payment. Great value for my trade-in. Great salesperson Chris Purvis. This is the second car that I have bought from Chris. I highly recommend him if you are looking for any car.

Camry Lovers 2016

Jan 15, 2016

I am in my late 60's and my husband in his early 70's. We have just traveled over 150 miles from Home to lease our 3rd Camry (2016) with Toyota of Nicholasville. We leased our first Camry in 2011 at this Dealership and we were very Happy with our car and experience at that time. However, due to distance, we leased our 2nd Camry (2013) at a dealership close to home. But decided to return to Lexington (Toyota on Nicholasville) for our 3rd Camry. We actually missed their Caring ways, (For example: Every time we went for service or just stopped by they would always wash our car). Our experience was again excellent, fast and easy with two helpful and knowledgeable salesmen-Reede Gilbert and Bryan Wytiaz, both went to every length to make us comfortable, satisfied and content with our deal. Every detail we requested was included on our new car, even though an order had to be placed for a rear spoiler and have it installed and painted. We highly recommend this dealership and these two exceptional sales persons!!!!!!!

Bob375

Jan 8, 2016

Very easy purchase, informative staff and excellent customer service. Bill went the extra mile to make sure I was happy with exactly what I was getting including helpful suggestions on typical purchases. One example was suggesting dark interior due to having children as regular passengers etc.

GoCats2012

Dec 31, 2015

My shopping and purchasing experience at Toyota on Nicholasville was very enjoyable. Bill Booth did a great job showing vehicles, and the features of each. Bill was very patient and helped us make sure we picked the right vehicle for our needs. After we picked the right car, the negotiation and paperwork process went very quickly. This was quite possibly the best/easiest car buying process I have been involved in.

JrB

Dec 23, 2015

They have a great customer service. We are a repeat buyers and we will come back again soon. Thank you Chris and Bryan are great!

Betty

Dec 11, 2015

Bill Booth helped us get everything we wanted in a car. He kept us informed from our first meeting with him until the car was actually on the lot. Bill helped us with the "bells and whistles" and we are comfortable calling him if we need help. We will go back to him when we get our next vehicle at Toyota on Nicholasville.

Morrgan24

Dec 11, 2015

I had a great experience for buying my first new car. They took their time & let me see all my options before making a decision.

hollystalean

Dec 7, 2015

Bill was truly a pleasure to work with. He was the best salesman we've ever had when buying a car. I would highly recommend him.

Angelia

Dec 1, 2015

Chris was wonderful! I couldn't have ask for a better sales person. He made the experience fast, easy and effortless. He helped me find what I wanted and well within my price range. I will come back and work with him again as will my family.

Chevy man

Nov 22, 2015

Tony was a very cool dude! He sold us a nice truck at a great price! If you're on the market for a vehicle go see Tony Samaan at Toyota on Nicholasville!

Awalton

Nov 15, 2015

Just bought a 2015 Corolla from Bill Booth. I have purchased a lot cars & Bill was the best salesman I have ever had the pleasure of working with. Very professional, informative & not pushy AT ALL.

joking11

Nov 14, 2015

Tony Samaan was my sales person and he was friendly, experienced and to the point. I went to the dealership for a specific car, there was no attempt to upsell, and there was no hassle in the negotiating. I told him what I could pay, and he came back with the approval. The employees at Toyota on Nicholasville all seem fantastic. I will definitely go back there, and hopefully to Tony for my next vehicle. I'd had a horrible experience at another lot and didn't see any of the same behavior here.

joking11

Nov 14, 2015

Tony Samaan was my sales person and he was friendly, experienced and to the point. I went to the dealership for a specific car, there was no attempt to upsell, and there was no hassle in the negotiating. I told him what I could pay, and he came back with the approval. The employees at Toyota on Nicholasville all seem fantastic. I will definitely go back there, and hopefully to Tony for my next vehicle.

Donna Boehm

Nov 13, 2015

I loved my 2015 Rav 4 and I cannot say enough about my sales guy Bill Booth. You can feel that you are not just another face he actually is looking out for his customers and he does what he says he will do for you. Very honest and dependable guy, I would recommend him to anyone looking for a vehicle to go see him.

Shalynn1127

Nov 8, 2015

Salesman was helpful and informative but not pushy at all! I got a great deal on my dream vehicle! No problems! I would highly recommend this dealership

amgr101

Nov 4, 2015

Bill was very informative and answered all the questions I had on purchasing my new rav 4. I've referred two of my friends to purchase a new car and to ask for bill. Excellent customer service!! Thank you !

DL

Nov 3, 2015

Bill Booth was my salesman and he provided the best service possible. He treated me fairly and did not talk down to me because I was a woman. Bill valued what I had to say. He was not pushy - he let me lead the process. Bill is very well informed about his cars and worked his hardest to find what would fit my needs. He was available by phone any time I wanted to talk to him. I felt totally comfortable buying a car from Bill at Toyota on Nicholasville and would recommend Bill Booth and the dealership to anyone.

ukcatfan4life

Nov 2, 2015

MY SALESMAN CHRISTOPHER WILSON MET ME WITHIN JUST A FEW MINUTES ,AND THE CAR I SAW ONLINE WAS EXACTLY THE SAME ONE BROUGHT OUT FOR ME TO TEST DRIVE. I TRULY DIDN"T PLAN TO BUY A NEW CAR BUT GUESS WHAT I DID. I LOVE MY NEW COROLLA LE, IT LOOKS GREAT AND THE PRICE WAS EVEN BETTER. THANKS CHRISTOPHER WILSON AND TOYOTA ON NICHOLASVILLE!!!

Hannah21

Oct 25, 2015

I knew I wanted to buy a 2015 Prius C. I had been in contact with other dealerships in Lexington and Louisville. I was contacted by Bryan Wyiatz fron Toyota on Nicholasville after my online inquiry about their inventory. From moment one of our interaction, Bryan did not pressure me into a deal. He worked to get me on the road between my price and his, and I felt good about my purchase as I drove off the lot in my new Prius. I recommend Bryan as a go to salesman if you want a no pressure style negotiation of price. He treats you like a person, instead of dealing with you with $ signs in his eyes.

Lexington KY

Oct 24, 2015

Bill Booth was my salesman and he provided the best service possible. He treated me fairly and did not talk down to me because I was a woman. Bill valued what I had to say. He was not pushy - he let me lead the process. Bill is very well informed about his cars and worked his hardest to find what would fit my needs. He was available by phone any time I wanted to talk to him.I felt totally comfortable buying a car from Bill at Toyota on Nicholasville and would recommend Bill Booth and the dealership to anyone.

jomon

Oct 15, 2015

Our salesman, Chris Purvis, helped and guided our search. Never pushed or seemed rushed, Chris believed he could help secure the perfect vehicle for us.

ndc

Sep 26, 2015

Toyota on Nicholasville is an outstanding dealership with superb customer service. Bill Booth and John Carroll were great to work with, and Dave Conley is the best general manager on the planet.

Wendy

Sep 26, 2015

I never thought I would be able to say that I trusted a car salesman, but I trust Bill. He is honest and upfront about all the vehicles we looked at. He is very patient and knowledgeable and doesn't rush you. He made me feel so comfortable and he listened to what I was wanting and he found it for me. When we took a test drive of a 2013 Highlander, I told him the true test would be if fit in my tiny garage. We took it to my house, he even moved my fridge to help make room!!! It fit so back to the dealership we went and I bought it. He has been in contact with me since then making sure I am happy with my purchase. I am thrilled with my new vehicle and grateful for such a good guy to help make my purchase as painless as possible.

Lroberts

Sep 26, 2015

I purchased my first car today at Toyota on Nicholasville. I had the pleasure of dealing with Tony Samaan as my salesman. From the moment we walked in we felt very welcomed. Everyone working at the dealership seemed very nice. Tony is very knowledgeable, professional, and easy to talk to. Never any pressure. He did his best and got me a great deal and payments EXACTLY where I wanted. I couldn't have asked for better service. Dave Warren in financing was wonderful as well. You need a car-I encourage you to go see Tony. I am very happy with my new RAV4!

Wendy

Sep 26, 2015

I never thought I would be able to say that I trusted a car salesman, but I trust Bill. He is honest and upfront about all the vehicles we looked at. He is very patient and knowledgeable and doesn't rush you. He made me feel so comfortable and he listened to what I was wanting and he found it for me. When we took a test drive of a 2013 Highlander, I told him the true test would be if fit in my tiny garage. We took it to my house, he even moved my fridge to help make room!!! It fit so back to the dealership we went and I bought it. He has been in contact with me since then making sure I am happy with my purchase. I am thrilled with my new vehicle and grateful for such a good guy to help make my purchase as painless as possible.

jasonasa

Sep 11, 2015

Thanks being kind, available, up front and making the purchase of my new Tundra so smooth. Also, your memory and facial recognition are impressive after 30 years! Cheers

Bumpo

Sep 9, 2015

I had many negative feelings in past about this dealership. Chris was the reason I returned to Toyota on Nicholasville. He was not pushy and helped me make a good decision. There have been many positive changes in this dealer since moving across the road. I now feel comfortable doing business here again.

KBC01

Sep 6, 2015

This was my very first car purchase and I couldn't be happier with my decision. Bill worked with me to find a great deal and did not rush me to make a decision.. I love my new car and would recommend anyone to Toyota on Nicholasville for their next vehicle purchase.

droopyxv3

Aug 24, 2015

3rd time i buy a car at toyota on nicholasville and as always they exceed my expectations. Easy and smooth transaction. My sales man (Bill Booth) made it all happen. Thank you man.. definitely recommend to anybody buying.

Osbourne

Aug 23, 2015

Purchasing a vehicle can cause such dread. However, this time was different. After looking online at several dealerships, we found an Internet special for a 2015 Tundra we thought might work for us. Since we live out of town, our salesman, Bryan Wytiaz, was very responsive in answering numerous questions by phone and text. When we did make the trip from Bardstown to Nicholasville, we were impressed with Bryan's style. He was quite knowledgeable, but not pushy. Thanks to the large inventory, we were able to drive 3 vehicles, before deciding on a 2014 Tundra. Our compliments to General Sales Manager, Lance Royalty, and Finance Manager, Chris Cassinelli, too!

The Hatmakers

Aug 22, 2015

Bill was helping us on Wednesday with a Camy and very knowledge about the car. We left and came back and talked to Bill he immediately knew our names and that impressed us. He had all pevious info we had talked about and was very cordial and yes we will do business with him again. Very nice salesman would rate him very highly. Thanks Bill. The Hatmakers

AdamDeMamp

Aug 20, 2015

The price was great. There was not any pressure through the whole process. The options to purchase various warranties and protections were explained and offered by them, and declined by me. They did not apply pressure to try to convince me to buy something I did not want. This will be the first dealership I visit when it is time to buy again.

robsherryp

Aug 13, 2015

I am 55 and have bought over 15 vehicles. I have never had it so easy or so pleasant. I will buy from Bryan Wytiaz again and again and would highly recommend him.

amr21459

Jul 30, 2015

From the moment I parked my old car to the moment I drove off in my new Avalon Bill was a dream. No pressure, great personality, didn't treat me like a girl just answered my questions and showed me the inventory. I could not have asked for a nicer guy to get me through the process. I have nothing to say but good things about the dealership, my new car or Bill. If my experience was a movie it would get two thumbs up

dodgerampickup

Jul 24, 2015

The whole experience was smooth. I was great before entering the front door. My interests were considered and they didn't try and push me towards a more expensive vehicle. I was prepared to be firm and leave as soon as they began the whole "salesman" thing. It wasn't necessary; the salesman was very personable and made the process very enjoyable.

Mike0929

Jul 14, 2015

I recently ordered a Tundra Limited from Vicky Cooper. She was very professional, courteous and fun to work with throughout the entire process. Although it did take longer than expected for my new truck to arrive be ause of the special color my wife wanted, it was definitely worth the wait. We got a much better deal than what Greens offered us for our Tacoma, we wont go anywhere else. Dave Padgett is a wonderful and outstanding service advisor. We always feel welcome and like family. MICHAEL M.

campbellrobin

Jul 6, 2015

I purchased a used vehile from TON last month and feel compeled to write a review because the service I received was fantastic. Bill Booth along with Yogi, Steve and Chris were top notch. I was actually very hesitant of buying a vehicle from a dealership due to previous experiences......but I left there with a whole new image and understanding of the industry. It was actually a pleasure working with them and I can say without a doubt this is where I will buy vehicles in the future! Thanks Bill, Yogi, Steve and Chris!!!! I love my car and am actually anxious to come in for oil changes, etc.

jake91405

Jul 6, 2015

They were straight-forward and honest, even showing us their "cheat" sheets. We know we got a good deal and were treated wonderfully. I highly recommend this dealership, and our salesman, Bill Booth!

grinch4om

Jul 4, 2015

I am impressed with this Toyota dealer. President award winner many times over. They were honest, forthright and Bill Booth didn't blow any smoke...honest, fair...good deal!

Lhc

Jul 4, 2015

I came in knowing what I wanted and Bryan was great!He was knowledgeable and helpful, never pushy or pressured. Quick and easy and they helped me get the best deal.Thank you!

willisjr

Jul 3, 2015

We had gone to the dealership a few days before looking to rent a minivan, but they were booked solid for the summer. A few days later I searched online trying to find a Toyota minivan in our price range. When we showed up first thing in the morning they pulled Bryan out of a meeting; we told him where we wanted to be on payments, looked at the vehicle we found online, and test drove it. By lunch we had purchased it and signed all the paperwork. They kept it for an extra day to detail it, but overall it was a very smooth transaction; none of the going back and forth. Bryan was very helpful and knowledgeable. It was a pleasure working with him and when we need another car, we will be going back to him!

E.H.

Jul 2, 2015

I simply cannot condense the experience I had at "Toyota on Nicholasville" into a review that could really give anyone a true comprehension of how helpful both Steve Jennings and Bryan Wytiaz were to my family and I. Upon arriving at the dealership Steve made it a point to walk clear across the lot provide my "meet and greet". This was much appreciated as he then started guiding me through my needs and wants, applying No pressure whatsoever regarding me making a decision on what I was looking for. The visit I had with Mr. Jennings on the first day was very relaxed and informative. He took an ample amount of time and effort to ensure that I received the best customer service! He was very prompt in calling me the very next morning with the information I had requested. Not only was he extremely patient with me but with three other family members who were involved in the deal as well. However as I found myself returning a third time to the lot, I felt stressed and simply not excited about purchasing a new car. Bryan Wytiaz took immediate notice of my stressed mental state and saw fit to soothe my ragged nerves. His confident and calm demeanor walked me through any uncertainties I had. Even more so, the true concern Mr. Wytiaz demonstrated for wanting me to have a happy and smiling experience was a blessing in and of itself. After making my decision Steve treated both, my Aunt and I, to a small luncheon as we waited on the paperwork! Bryan was extremely attentive and filled the wait with information about my warranties, service work that the dealership provides, and even found my cell phone after I had lost it! WOW! He took the time to sit with us and filled out my paperwork for me so that all I had to do was leave signatures. Even made the effort to make sure I understood all features that my new car offered; connecting my phone to the car via Bluetooth, etc, etc... I feel strongly that this was truly valuable help and led to an absolutely amazing car buying experience! I will be returning to Toyota on Nichoalsville to purchase any and all future vehicles. I highly recommend that you visit these guys, not only does the dealership have an amazing inventory that rivals all other lots, but Bryan W. and Steve J. really care about helping you find what you can afford, need, and want.Happily driving my new 2015 Camry!Erica

Van Toyota 123

Jun 27, 2015

I went to another Toyota dealer in town and was not treated very mce came there got my first van and a car for my daughter . Just got my number two van will buy there again and send others there

Joey Mann

Jun 25, 2015

My experience with Bill Booth and the staff was a great one. Bill was actually on his way out the door but stuck around to take us on a test drive. He was very personable and answered all mine and my wife's questions about the vehicle. I will definitely recommend Bill to friends and family.

LRS2013

Jun 23, 2015

I came in needing to trade in my vehicle for something that could fit a growing family and allow the space we needed. I ended up trading in for a 2012 Toyota Sienna that had great mileage and was in perfect condition. Bill and the used cars manager were absolutely amazing and worked really hard to get me exactly what I was looking for at a price that was reasonable for both my family and them. Even after the purchase Bill continues to be helpful with any issues or concerns I have and is always willing to help out where he can. I would definitely recommend working with him if your interested in someone who will actually listen to what you want and not try to pressure you into buying a vehicle that your not 100% satisfied with. Thanks Bill!

mray

Jun 17, 2015

I strongly recommend buying a car a Toyota on Nicholasville. I bought my first new car there today. Bill Booth was my salesman. Bill is not only a great salesman he is a great friend that I grew up with and he is an all around amazing person, one of the best people I know. He made my car buying experience a great one. If anyone needs a car he is the man to talk to.Thanks for all your help Bill, Mike

Kevin

Jun 12, 2015

Needed to find a reliable used car for our daughter and began searching the internet. Found a 2011 Ford Fusion and was blessed to find Bryan Wytiaz to help us through. Bryan was knowledgeable, honest, patient, and did not apply the typical "car salesman" pressure as we looked. Asked our daughter her likes and dislikes in cars and told her if she didn't like this one, he would be glad to call her if he got something on the lot she might like. Bryan stayed late the first night to ensure he answered all questions, even contacting his finance team to help with numbers. I recommend everyone stop and see Bryan at Toyota on Nicholasville if you are looking for a vehicle. We drove in from Shelbyville and are glad we did. Thanks Bryan!

Maggie

Jun 9, 2015

This was my first time purchasing my own car and Bill Booth made it an easy and enjoyable experience. I felt like I was treated very fairly.

Lexington Lady

Jun 8, 2015

I went with my husband to look at cars, Bill Booth was our helpful guide through this daunting process. He was patient as we looked and looked, test driving many. He stayed late to explain all the numbers to me and even later to make sure I drove away in a vehicle that I was happy with. I have gone back several times and he has been helpful and always ready no matter what crazy thing I need now. It is a refersing change to meet someone who values me as a customer even after the sale is made, not just until the contract is signed. When my mom looks for her next Toyota, I will be sure to have Bill Booth help her!

Michael Lockard

Jun 1, 2015

Bought a used Dodge Ram from Bill Booth. He went out of his way to find me something in my price range and met almost all of my criteria. He really cared about his customers and is not going to put anyone in a vehicle they don't love. Check out Toyota on Nicholasville

Sarah & Nancy

May 25, 2015

Shane showed us our new 2015 Toyota Avalon. We went on a test drive and he told us a lot about the new car. He showed my daughter how everything worked. He is good at his job:)

jsteeleinlex

May 11, 2015

Salesman Bill Booth at Toyota On Nicholasville made our new car purchase a stress free one from the first contact to multiple returns to the dealership, test drives, and discussions. He was very knowledgeable on comparable cars that we're interested in and quickly helped us arrive at the perfect model. We were looking at vehicles at 4 total Toyota and Jeep dealers but TON offered or matched the best deal and then some! They really went out of the way for us finding every dollar available to us including incentives, low interest financing, and graduate rebates. They even gave me the most for my trade-in vehicle and were truly consultative on what options made the most sense for us. I will shop here again and wouldn't hesitate to buy again from Bill Booth and team. Great job TON!

Liz G

May 1, 2015

I am thrilled with my new Toyota 4Runner! I came to Toyota on Nicholasville to "look" and figure out what I really wanted. I was lucky enough to have Bill Booth talk to my son and I that day. He was so helpful and patient. We quickly eliminated the smaller vehicles I came to look at and drove a 4Runner. I knew it was the right vehicle for me, however wanted a model of 4Runner that was difficult to get quickly. Bill worked hard to find exactly what I wanted and kept me updated all the way ~ super guy! I could not be more happy with my 4Runner or service from the dealership!

Highlander

Apr 28, 2015

Awesome salesman! Very helpful and knowledgeable about the vehicles. Bill made our buying experience very memorable! I would highly recommend him to others!! Great service.

royfreeman

Apr 27, 2015

JUST BOUGHT MY 2012 CAMERY, WELL PLEASED, WOULD TRADE AGAIN, THANK YOU BILL FOR HELPING ME AND WISH YOU ALL THE SUCCESS IN THE WORLD, ROY FREEMAN FROM WINCHESTER, KY

Barbara123

Apr 23, 2015

Bill Booth was very knowledgeable, helpful and friendly. He made the car buying experience very easy. He was not what I expected, which is a pushy salesman.

Crystal Agee

Apr 23, 2015

He made my car buying experience a breeze! Never met a car salesman as honest as Bill! GREAT experience purchasing my new car Thanks to Bill!

DonnieBoy

Apr 17, 2015

The most honest and professional salesman I have dealt with in 40 years. Handled financing options, packaged options, and all my questions with no pressure. Made the best deal from all Toyota dealers with 150 miles of where I live. I will be back again.

einrav

Apr 15, 2015

I traded in my beloved Camaro (which I also bought at Toyota on Nicholasville) for a Toyota Rav4. Bill was not pushy, gave me time to decide. I stopped to just "look" on a Saturday evening around 7:00 p.m., thinking they would be closed. There were still customers in there at 9:00! They obviously do what it takes and work long hours to get it done.

Gambit19

Apr 14, 2015

My first time buying a new car wouldn't have been possible without the amazing help from Carlos and the Toyota staff. Thank you all soooo much! See you in a couple of months!!!

Sheree C

Apr 6, 2015

This was, without question, the easiest car buying experience ever! Our salesperson, Bryan Wytiaz, knew these vehicles inside and out and helped us decide what we really wanted very quickly. Within less than an hour and a half of arriving we had a deal we found very fair. There was none of the all too familiar chatter about "wanting to do a deal but.." This experience was totally different than any we've had while car shopping. We felt our business was very much appreciated. We've never recommended a car dealership or a sales person but we certainly will this time!

Pam

Mar 31, 2015

Carlos Bowman is what every salesperson should be. He is honest, hard working, attentive to all your needs while not being aggressive and an all around nice guy. This is my 5th Toyota from Toyota on Nicholasville and Carlos keeps in touch with me throughout the years between new cars. I know if I ever need anything I can count on him to help me out. I recommend that you talk to Carlos Bowman before you make a decision to buy a new vehicle. He made promises and kept them all when we bought our first car. Thank you Carlos!

Satisfied Customer

Mar 20, 2015

About 1 month ago I purchased my 3rd Camry from this dealership. This past week I took my parents to Bryan Wytiaz (who helped me with my last vehicle) and they bought a Camry as well. My parents were very pleased with how professional and knowledgeable Bryan was to every tiny detail and question my parents had. I was with my parents the entire time and I have never experienced a more smooth, non-pressured, easy going car buying experience. I would highly recommend anyone to buy their vehicle from this dealership. Steve Day was also excellent in helping price my parents trade in vehicle as well. Go see Bryan Wytiaz, he is fantastic!

Horton

Mar 7, 2015

Best car buying experience I've ever had. Bill Booth is a super friendly honest guy who goes above and beyond to make the sale happen. If your looking to buy a car or truck I would highly recommend Bill Booth.

RonH

Feb 26, 2015

Toyota on Nicholasville always takes good care of me! Makes buying effortless! Bill Booth was Freindly, not pushy, knowledgeable. Highly recommended , would definitely buy from again!

Buick1

Feb 23, 2015

I have always been a Ford kinda gal. I have always heard Toyota Camry's are excellent cars. I especially like the safety features. I knew right away this was my car. And I received a great deal on it. Will definitely refer Toyota on Nicholasville to anyone that's looking to buy a new or used car. Ask for Bill Booth. He was outstanding to work with on buying my new car.

David

Feb 3, 2015

Brian's one reson I am a return customer, several times over, and will be back for my daughter's car when she is 16. I trusted Toyota on Nicholasville to work with me when I bought my Highlander and my wife's previous Camry and new Avalon. Who else would I trust to ensure my daughter's safety and early driving experience? Toyota on Nicholasville puts the meaning of "Serves" in Service.

Noland

Feb 3, 2015

I highly recommend Bill Booth at Nicholville Toyota He took the pain out of car shopping and made it easier to buy a car.There team worked hard to get me the best deal possible and was even willing to deliver the car to Cincinnati Ohio for me.Ask for Bil Booth he will work hard from start to finish to make it a good car buying experience.

Tavay

Jan 29, 2015

This was my first time buying a new car. I must say I left highly satisfied. There is no doubt in my mind I received not only the best deal but the best customer service.

ravensunset

Jan 24, 2015

Bill Booth was wonderful to deal with , Never pushy , kept us informed of everything going on and made sure we were satisfied with everything . There was no pressure and everything went smooth, I will recommend him and this dealership to anyone looking for a new car !

lee

Jan 22, 2015

Carlos Bowman exemplifies what a consumer wants to experience when purchasing a new vehicle. Knowledgeable, respectful and friendly are just a few words to describe him. He made the experience in purchasing a new vehicle simple and very efficient. I would highly recommend him to anyone wanting to purchase at Toyota on Nicholasville.

Satisfied Customer

Jan 22, 2015

This is the 3rd vehicle in 5 years that I have bought from this dealership. I would not go anywhere else. The past 2 times I have dealt with Steve Day who is excellent. This time I dealt with Bryan Wytiaz. From the beginning he was extremely professional. I gave specific details of exactly what I wanted and the first car he brought to me I bought within 24 hours. He was attentive to everything I had asked for and was very knowledgable in all types of vehicles and models. Bryan was very professional and I would highly recommend to go see him if you want the best car for the best value. The last thing I told him was to "stop spoiling me" if that gives you any idea of the type of expertise and kindness he showed. Most car dealers harass and lie to you, Bryan was opposite and was completely straight forward about everything. I will continue to always go back to this dealership and will specifically ask for Bryan for any more vehicles in the future.

autrygraham

Jan 19, 2015

Bryan Wytiaz was the employee and he was fantastic. I highly recommend him to anyone looking for a car. He was very knowledgable on the inventory at his dealership, friendly, frank, and enjoyable to work with.

eelc2008

Jan 18, 2015

Melissa made the trade easy. She went out of her way to make it happen. Melissa has washed my new Camry ever time I stop by. Thanks

hstewart

Jan 18, 2015

Carlos Bowman and Stephen Payne were great to work with! Both seemed down to earth and friendly. There was no major pressure, they just wanted to find us a van that suited our needs.

Buckler

Jan 10, 2015

Bill Booth was excellent. He answered all my questions and did not make me feel rushed in any way.It was cold outside and he brought cars down for myself and my husband to see.He was so helpful in the buying process. Thanks Bill!

Chris

Jan 9, 2015

Carlos was so pleasant to deal with. No pressure whatsoever. His knowledge of the vehicle was exceptional. I'll definitely send friends and family to see him when they need a new car or truck. Thanks Carlos!

mvcampbell

Jan 6, 2015

We are so blessed that we were able to purchase our new Tundra from Bill Booth. What a guy! He was so helpful and understanding. This was one of the best buying experiences we have ever had. We would so recomment that if you are looking to buy a new Toyota that you would go to Toyota on Nicholasville and ask for Bill Booth. He is the BEST!

rbtflowers

Dec 31, 2014

we visited Toyota on Nicholasville mostly by accident, in that traffic was so bad, it was easier to go their way than to the alternate dealership we had thought to visit. we are really glad we did. we found billy booth also by accident, told him what we thought we wanted, and he quickly provided us with a number of alternate vehicles he had available. also by accident we encountered a vehicle of interest and within a very short period of time took it for a test drive. it was late afternoon, and we decided to come back the following day. we presented a proposal to billy that included our trade-in and within 30 minutes reached an agreement for purchase. within another 30 minutes, we met with Britney carter (business manager) and executed the paperwork. while we were doing paper, billy had our new car cleaned again (it did not need it, but billy pays attention to details). billy had brought our old car around and helped us clean out all the stuff I should have removed previously. he also took the time to help us better understand the technology on the vehicle. that alone probably saved us more than a few hours. on the way out, he reminded us of the free car washes and our free oil change. we are exceptionally glad we went to Toyota on Nicholasville. no pressure at any point - just exceptional service. in our 50 years of buying automobiles, it was by far the best experience.

Jonathan

Dec 29, 2014

Carlos was awesome to work with. My wife and I purchased a new Camry and Carlos made our buying experience very pleasant. His knowledge and helpfulness allowed us to make great new car purchase. His courtesy of not pressuring you to buy is unprecedented. I hope my review encourages other people to use Toyota On Nicholasville and to ask for CARLOS. He excelled in my eyes as a Sales Associate.

willt

Dec 1, 2014

Recently purchased a 2014 Prius C from Carlos bowman. The whole experience was great. Not a lot of time wasted. Very courteous and low pressure staff. Met all of my needs quickly and made the deal much easier. The Prius is great as well. Averaging 58 mpg the first week.

ltcadki

Nov 30, 2014

What can I say! Bill Booth and Lance Royalty were outstanding! No beating around the bush! Straight forward, courteous, and to the point! No better place or people to buy a toyota in America!

beverly.garrett.75

Nov 15, 2014

I highly recommend Toyota on Nicholasville. If you are looking for a car be sure to ask for Tyler Hendricks. He was very nice and friendly. Never tried to pressure me in to buying something I didnt want. Got a great deal on my Toyota. Thanks Tyler.

Gillian Denmark

Nov 15, 2014

I would recommend them to anybody interested in buying a car new or used. They were just excellent and VERY patient. Shane was also extremely helpful. Thank you Toyota on Nicholasville for a great auto buying experience.

mirandalynn86

Nov 10, 2014

This has been the best dealership experience ever! I live in Ohio but I'm still telling all my friends it's worth the drive! They took excellent care of me and didn't pressure me like most dealerships do. Definitely going back!

awafford

Nov 8, 2014

Salesman Bill Booth was a pleasure to work with. He answered all our questions and explained everything great . We are very happy and pleased with our experience.

sjmg

Oct 31, 2014

I bought a 2013 Camry from Tyler Hendricks in late August. He was a great salesman to work with. He listened well, was knowledgeable, and followed through on everything he promised. I was very pleased with the whole experience. I don't enjoy the search for a new/used car and Tyler made it as painless as possible. Thanks Tyler!

chelled2002

Oct 30, 2014

Shane went above and beyond and worked out exactly what I ask for! He was confident and positive. I went in and didn't have high hopes because I had been turned away by a previous dealer and he made it work! Best customer service experience I've had in awhile.

tcmci

Oct 29, 2014

I was extremely pleased with my experience at Toyota on Nichlosville. My salesman Bill Booth was a pleasure to work with. He was very helpful with all my questions.I would highly recommend Bill and Toyota on Nichlosville.

DavidHam

Oct 20, 2014

This was my first time visiting this dealership. Was very impressed with the dealership and the sales associate. Robert Harris was very helpful in helping us find the right vehicle for us. He was very knowledgable and assisted us with no pressure to buy. We didn't feel "rushed" as you can feel with so many salesmen, he took the time to show us several vehicles and did not make us feel that we were "manipulating" his time. Thank you Robert Harris for making our car buying experience very pleasant! Will recommend dealership and most definetly you, Robert Harris.

Toyota2014.5

Oct 20, 2014

We came to the dealership expecting to find a large variety of models to choose from. The dealership had a great selection. Our alesman, Bill Booth was extremely patient with us. We feel he went beyond what was expected of him to make sure we purchased the vehicle we would be happiest with as our new car. The process was easy and we felt that we were well treated and well informed about all aspects of the purchase.William &Sherry Faulkner

JAKIRN

Oct 15, 2014

You think a dealership this big wouldn't give personalize service that is truly NOT the case here. From my salesperson, Billy Boothe to the Finance office, I was completely taken care of. My family had a great experience in every aspect of this buying experience. I have bought over 10 new cars from different dealerships and this ranks at the top. This was a used car and I had the same great experience as a new car buyer. Billy was great! I would recommend him.

Jessica Glatfelder

Oct 7, 2014

I leased a 2014 Toyota Rav4 this past weekend from Bill booth. He was super friendly, no pressure, very helpful and knowledgeable. Even after I test drove every trim level! I got a great car at a GREAT price.The Dealership was clean, pretty and inviting. All in all this was the best car buying experience I've ever had. I would definitely recommend Bill and Toyota on Nicholasville.

sbrown14

Oct 3, 2014

My husband and I recently bought our new 2014 Camry. Our first time buying a car on our own, this dealership is great!!!! Our salesman, Tyler Hendricks was wonderful, he was personable, not pushy at all , let us check out the cars without breathing down our necks like some others do. The whole process went smoothly and fairly quick. Tyler worked with us and got our monthly payments exactly where we wanted them, which we really appreciated. I would highly recommend this dealership and salesman to anyone looking for a new or used car!!!

dawnallen

Oct 3, 2014

Me and my husband was looking for a vehicle with better gas mileage and we talked to Carlos Bowman. He was very knowledgeable went above and beyond to help us get into a Camry which we totally love it. Definitely would recommend Toyota on Nicholasville.

salyers90

Oct 3, 2014

Great honest guy. He listens and pays attention to what you are looking for and will go out his way to make whatever you need done happen. I wish I bought my other vehicle from him too. He deserves all the business he can get plus more.

fateke

Oct 2, 2014

I bought a 2014 Toyota Rav4 this past weekend from Tyler Hendricks. He was super friendly, no pressure, very helpful and knowledgeable. I got a great car at a GREAT price and they gave me way more for my trade-in than I expected. The Dealership was clean, pretty and inviting. All in all this was the best car buying experience I've ever had.

brittwallace88

Sep 30, 2014

I had a wonderful experience here! Tyler was my salesman and I highly recommend him. He was very professional and patient with me as I made my decision. He went above and beyond to make sure I was satisfied. I will return and send friends and family.

JohnBrownJr20

Sep 28, 2014

The salesman was helpful and informative. Everyone was nice and thoughtful. I was very impressed with how much they worked with us. I would recommend this dealership and this salesman to anybody.

Wmarcum

Sep 22, 2014

Bill was a very nice guy, and always seemed interested in what would work best for us. He has even called since we left to ensure we're happy. Anyone looking for a car would be lucky to find a salesman like Bill to help them.

cdulski10

Sep 19, 2014

My wife and I had been looking to get a new truck, and were looking for a Toyota Tundra. We had been in contact with the people at Toyota on Nicholasville looking for the specific used truck. The sales staff was more then helpful trying to find the correct truck for us, unfortunately they had just had a big truck sale, and the lot had limited used trucks. My wife received a call from Carlos Bowman explaining there were 2014 Tundras on the lot, and asked if we had ever thought about a lease. We had never really considered this option before. Mr. Bowman was patient with us, and didn't force us or try and sell us, he simply stated that we should come down to the lot, see was available and see what was in our price range. We drove up to Nicholasville and met with Carlos. He showed a vehicle that fit exactly what we were looking for, we both loved the truck, Carlos then went through the process of how a lease works, and really broke it down for us. He was very forward, and honest with us. He took the time to explain everything to us, and made sure we understood the process. Showing us both the pros and the cons of the situation. He shot us straight, and made the process enjoyable. We drove off the lot in a brand new 2014 Toyota Tundra Crew Max. Mr. Bowman was a pleasure to work with, along with the other employees who assisted along the way. We will definitely be back to Toyota on Nicholasville and plan to lease another car with Mr. Bowman in the near future.

EbethKnight

Sep 15, 2014

My husband and I were not in the market to purchase a new car. We knew we were going to have to eventually but did not expect it to happen so soon as currently, all of our savings are tied to building a house. So, it is safe to say that the added stress of his 1993 Honda CRV throwing an engine rod on top of the fact that the house was going to be done soon was enough to send us into an all-out stress mode. On Friday, my husband and I left another dealership and went to check out Toyota on Nicholasville on our way home. It was probably 8:30 p.m. when we pulled up onto the lot. We were looking at the used cars when Carlos Valencia greeted us. He asked us what we were looking for and I told him that I was a commuter as I work in Frankfort and I wanted comfort and reliability. My husband knew I was looking for comfort but had told me that there was no such thing. Well, Carlos knew exactly what to do for us. He pulled around in a 2014 Camry LE and asked if we ever thought about leasing. My first thought upon getting into the car was that this was exactly what I was looking for. I never thought I would drive a Toyota much less a sedan. The way it ran and felt, it was as though I could live in it. That night, we went home to think about it and research the possibility of leasing a car. The next day we went to Toyota and worked with Bryan Wytiaz as Carlos was busy. Bryan was very friendly, knowledgeable and he answered all questions we had regarding leasing the car. He even let my husband and I go on a test drive ourselves to try the car out on country roads since that is 90 percent of my daily commute.The customer service was there, they made us feel extremely important and while Bryan took us on a tour of the facility, I realized it was a complete "WOW" factor. Later that day, my husband and I went to look at a couple of other vehicles but nothing ranked high on my list in terms of the feel of the Camry and the sales team we wanted to work with. We got the car that night and Carlos helped to program my phone to the cars Bluetooth as well as helped me see if the color my husband and I both liked was the one we were going to settle on. It is on a lease but my husband is very confident it will become a purchase. In a day when customer service has all but vanished, Toyota on Nicholasville has it and because of that, we went back. I can never thank Bryan and Carlos enough for their time and patience with us. They were able to calm my nerves when it came to a huge decision and I will use them in the future.. I have already given referrals out to my sister and her fiance as they are looking at trading in their Chevy Camaro.

Jeremy Buchanan

Sep 10, 2014

From the time that I walked on the lot to the time that I signed the paperwork, I felt like I was treated with respect. The whole experience was smooth, Bryan Wytiaz was not pushy, he gave me time to check out the vehicle and make sure that it was something that I felt comfortable with. Even Brittney, the finance person, seemed very friendly, knowledgeable, and efficient. I would highly recommend this dealership to anyone I know and I would send them directly to Bryan Wytiaz for help with their next vehicle!

Tanua

Sep 6, 2014

My experience working with Bill Booth was very smooth. He was very knowledgable and not a pushy salesman which I greatly appreciated. He answered every question I had. Would definitely work with him again.

snmunk2

Sep 4, 2014

I was a Toyota on Nicholasville customer but moved to Indianapolis last year. My busy schedule makes it very difficult for me to search and/or shop for a car and finding a new dealership to work with was not something I was looking forward to. Bryan Williams anticipated my needs and reached out to me letting me know I could still easliy work with a dealership I was comfortable with and trust. H took care of all my needs over the phone and arranged to have my vehical delivered to me without the need for me to inturupt my busy schedule, go to a new dealership, or make a trip to Lexington! All the paperwork was prepared and brought to my home. All was taken care of in the comfort of my home per my scheduling needs. Thank you Bryan for all of your attention and arrangements on my behalf!!

Thomas Johnston

Sep 4, 2014

Bill Booth did a great job. He was knowledgeable about the vehicle and was very friendly and easy to work with. I would but again from him in the future.

rk_shearer

Sep 3, 2014

We are returning customers.Once again we have found ourselves in another Camry, our 3rd in the past 14 years. The 2013 model is our 5th Toyota product and - again - we are satisfied with the product and the Sales Representative. Carlos Bowman was fantastic. Carlos was welcoming, caring, patient, and he knew his product(s) very well.r.shearer, II

sncrum

Sep 3, 2014

Bill Booth is an outstanding sales associate! He went the extra mile to make our experience great. Also, Dave Conley runs a fantastic dealership at Toyota on Nicholasville.

fnhcpa

Sep 2, 2014

Carlos Bowman and Bryan Williams are quality employees to work with. We have leased 2 vehicles from Toyota on Nicholasville in the last 8 months and will plan to come back to them in 3 years.

Johnpfleming

Sep 2, 2014

Carlos Bowman was excellent to work with. His knowledge was excedingly helpful in allowing us to make an unpressured decision to buy our new Venza. He took all the time we needed to learn about the car and covered all the cars features with us.

sdavis92509

Sep 2, 2014

This is the second car we have leased with Carlos and we will definitely be back! He is friendly, personable and offers his honest opinion in regards to features, styles, etc. to what you are looking for. Coming to Lexington from Louisville is well worth the drive when you get to work with a guy like Carlos!

brooke.salters

Sep 1, 2014

Shane greeted us as soon as we got into the parking lot and answered all of our question honestly. He didn't suffocate us, but rather guided us to what we were looking for and got us a great deal on a brand new car. I couldn't have asked for better service. Everything was above satisfaction and I definitely plan on going back there if i ever need another car.

catherine.vannatter

Aug 31, 2014

We worked with Bill over the weekend to buy a certified, pre-owned Prius. He made the process easy to understand and quick! He never seemed pushy and answered all of our questions!

Epike3

Aug 31, 2014

Carlos Bowman turned what could have been a difficult experience into a painless enjoyable one. I definitely recommend Toyota on Nicholasville and ask for Carlos!

Agilliland

Aug 30, 2014

Bill made our car buying experience enjoyable. He explained the Prius, and gave us all the time we needed to assure that we understood everything. He did not pressure us for a quick decision, but put us at ease. Bill is someone we would purchase another car from in the future.Thanks Bill, for a great experience.

jlestes

Aug 30, 2014

I called and told Brian what I wanted and he made it happen the next day. He sold vehicles that day.I am very SATISFIED.

jpink

Aug 30, 2014

The customer service we experienced was extraordinary!!!! Bryon Wytiaz and Steve Jennings tag teamed to worked hard together to meet the negotiations on our purchase.

Linda Cook

Aug 30, 2014

Carlos Bowman was so pleasant during my buying experience. He answered my questions and explained certain features of my new Corolla. At no time did I feel pressured to purchase. He was easy to talk to. I felt as though he were my friend and not someone I had just met.

New Highlander

Aug 30, 2014

We really enjoyed the readiness that Carlos possessed when we purchased our Toyota vehicle. He was unbelievably knowledgable about Toyota vehicles. Carlos' expertise made us feel very comfortable in our buying decision and we would buy another vehicle from him without hesitation! We really love our Highlander, and we would like to thank Carlos for making this experience enjoyable!

opiperlou

Aug 30, 2014

This was the third and furthest away Toyota dealership we visited in one day and by far the best! Bryan was extremely polite and professional and honored the sale price we found without realizing it was an old ad. He was also very accommodating--after a long day of car shopping, he made sure we got out in time for dinner and could come back the next day to pick up our new car. This was by far the easiest and most pleasant dealership to work with and we look forward to purchasing our next vehicle from Toyota on Nicholasville.

Tclift1

Aug 30, 2014

Best car buying experience. Shane was the most honest and friendly salesman I have ever met. Made sure we got everything we ask for, no pressure for extras. He sold us what we wanted,for a great price. Then took the time to show us how everything worked on our new car. Never felt rushed or pressured. I Defiantly recommend Shane and Toyota on Nicholasville!

ashford1

Aug 29, 2014

Worked with Carlos to purchase my first new vehicle (for our company). He did a great job getting the deal done, answered my questions and was fair with me on my trade and my price. I am talking to him again about another company vehicle! Great experience and a pleasure to work with-

Eshellrobinson

Aug 29, 2014

I purchased my Camry in 2012 at Toyota on Nicholasville from Carlos Bowman. He was very courteous and helpful with my decision on which car was for me. There was no pressure like there is at other dealerships. Carlos continues to help me with services needed for my car and keeps me updated on specials Toyota may be offering. We will definitely use Carlos again when purchasing a car.

HJCost

Aug 29, 2014

Carlos and Bryan Williams went above and beyond on 2 new lease vehicles for our company. They visited my facility on 2 separate occasions to get the deal completed in an extremely quick timeframe. They worked through many options to get me the best deal possible and even searched far and wide to get a specific color. Overall these guys provided a great experience and I would highly recommend them to anyone.

Kimb969

Aug 29, 2014

Came in to get a Toyota sienna. Worked with Carlos and he was the reason I came back after visiting several other dealerships. I wanted to buy from him because he was such a great sales associate and very knowledgeable about the product. So happy with my purchase and so glad that I came back to the dealership to purchase from him.

Robert Wilkirson

Aug 29, 2014

We have purchased 2 Prius from Carlos and when the time comes we will be purchasing our third from him as well. Easy to work with and friendly.

robertstaylor

Aug 29, 2014

I needed a vehicle that not only can be a family car, but a work car too. Carlos was awesome with his personality, knowledge, and presentation. He was there every step of the way to my purchase. If anybody wants a man who can deliver in all areas then Carlos is that man. I do not have any hesitation recommending him to my friends and family. Outstanding service and outstanding job. It was a pleasure to meet him and work with him on getting the best vehicle at the best price possible. He is excellent in what he does

Smwils7

Aug 29, 2014

My experience at Toyota on Nicholasville was awesome. Carlos was very patient with and very helpful in finding the me the right vehicle. I appreciate him and everyone I worked with at Toyota on Nicholasville and would highly recommend them to anyone!

Peter "TheSpider" Paterson

Aug 28, 2014

My wife Arianna & I rate Bill 100% for outstanding service and care of us in our car buying experience. He is highly recommended by us for taking his time and not using any high pressure sales techniques that we had experienced at another dealership in the past. Bill is very friendly and a pleasure to deal with.

DARES

Aug 28, 2014

If we buy another carr we certainly will return to Bill Booth to assists us. He was friendly, courtious and helpfull. What more can anyone ask for!

sjuf7802

Aug 27, 2014

We had the best experience thus far in our car buying ventures. This was our first New vehicle ever. Our Salesman Shane went above and beyond. He made sure that we received the highest level of service. Shane took his time and helped us pick the right vehicle for our family. He was extremely knowledgeable of the features and benefits to all the different vehicles. We left with exactly what we were looking for and we also knew how to use all the new unfamiliar features od the 2014 Camry. The car buying experience was made effortless. We will be return customer and will definitely recommend Mr. Lanham to our friends and family. Everyone in general was kind and joy to be around. The atmosphere of the dealership was that of playful yet professional. We felt so welcomed and comfortable. Can't say enough about this positive experience.

Peter "TheSpider" Paterson

Aug 23, 2014

My wife Arianna & I rate Bill Booth 100% for outstanding service and care of us in our car buying experience of a brand new Toyota Camry XLE. He is highly recommended by us.

bookjake

Aug 23, 2014

Salesman was knowledgeable, friendly and listened well. I did not feel pressured like I have at some other places. I ended up driving a new purchase home that night.

Thespider

Aug 23, 2014

My wife Arianna & I rate Bill 100% for outstanding service and care of us in our car buying experience. He is highly recommended by us.

Robin Bellamy

Aug 21, 2014

Bill Booth was an excellent salesperson. He was not pushy. He listened to our needs and workedwith us based on that. Couldn't be happier.

Jayne

Aug 20, 2014

Bill was very kind and patient throughout the process of me buying my new car. I am thankful for his help and his willingness to keep in contact to make sure everything is still going well. I love my Prius and felt the staff at Toyota on Nicholasville did a great job providing me with exceptional customer service! I would absolutely recommend Bill if someone I knew were looking to buy a car!

Chuck, Kris and Kassidy Williams

Aug 15, 2014

Bill Booth is one of the reasons we bought from Toyota on Nicholasville . He was easy to work with and made the process smooth . Walked in and told him what our plans were and that it might be a month before able to purchase and he stayed with us the whole time without pressuring us . When it it was time to buy he had the car we wanted ready to go right down to a bow on it (literally ) for our daughter cause it was her first car. Needless to say I think Bill Booth is my daughters best friend now lol. He has followed up with us and even had the car washed for us since we bought it. Great guy great dealership and all around great experience. If you are even thinking about purchasing a new car you need stop in and talk to Bill Booth first before you go any where else .

Loretta Brand

Aug 14, 2014

We stopped in on an impulse after getting the run around from the Kia dealership, (our credit was not an issue). I was not in the friendliest of moods and the first person I laid eyes on at TON was Bill Booth. I approached him, told him about our unpleasant experience at Kia, and he took over from that point. Totally different experience! We ended up driving off the lot in a new Camry within a few hours. Needless to say, Bill soothed our. ruffled feathers and made the whole experience seem effortless. Thank you Bill Booth and Toyota of Nicholasville !!

Justin7667

Aug 14, 2014

After a horrible experience at a different toyota dealership we decided to stop at toyota on nicholasville and had a great experience. Our sales associate was Shane and he was very knowledgable about the cars and the financing. A great guy and a great dealership. We will definitely be returning to Toyota on Nicholasville.

Cathy

Aug 11, 2014

I went to Toyota on Nicholasville after looking at several car dealership websites reading reviews and checking inventory. I cannot say enough good things about Toyota on Nicholasville. They live up to their excellent reputation. Bill Booth was friendly and professional but never pushy, very knowledgeable but was able to explain in terms I could understand. I feel fortunate to have picked TON as my car dealership and even more fortunate to have Bill to help with the car buying experience. I would not hesitate to recommend him and TON to anyone looking for a car.

Corissa

Aug 11, 2014

My expereince at was absolutely fantastic. I had the pleasure of working with Bill Booth and Lance Royalty. I could not have asked for a better car buying experience. They listened to me and what i was looking for, and helped me get into the absolute perfect car! I was originally looking for a used car thinking that would be the only thing that would be in my price range, come to find out, they were able to put me in a brand new 2014 Rav 4, and this car had absolutely everything i was looking for! Bill and Lance really took the time to get me exactly what i wanted, even if it meant spending hours with me and having me try four different cars. They knew that they were going to be able to help me, and they absolutely did! If you are looking for the best car buying experience you can have, this is definitely the place you need to go to, and be sure to ask for Bill! No matter what anxiety you are feeling, he is going to walk you through the process every step of the way. I cannot say Thank You enough to those two wonderful men! Bill and Lance, I love my Rav4, and the comfort you all made me feel while going through this was more than i could ever ask for! Thank you so much!

Harriett

Aug 11, 2014

We were in the market for a new car. This is our fourth Toyota from Toyota on Nicholasville. We don't even price shop anymore because we have always gotten the best price from them. This time our salesman was Bill Booth. He was personable. He answered all our questions patiently. After the purchase he spent time orienting us to the car's features. He helped set up my phone to link to the car. He made us feel like we were his only clients. Toyota on Nicholasville has beautiful facilities to comfort you while you wait for service. Their service department has always treated us fairly and kept our cars in good running condition. Thanks Bill, for another great experience.

RAV4 Limited

Aug 11, 2014

Purchased a 2014 RAV4 Limited from Bill Booth and want to recommend him as your Salesman at Toyota On Nicholasville. He was very attentive to our needs and listened to what we wanted. Extremely patient and kept us informed during the entire process. Bill is knowledgeable and an asset to the Dealership! Had to have the old trailer hitch taken off and put on the new RAV4. Bill oversaw the installation and was helpful in getting everything done in a timely manner. Will definitely go back to see Bill Booth.

cmae13

Aug 9, 2014

Bill Booth and Lance Royalty were absolute joys to work with. They made the car buying experience pleasant and easy. I didn't feel pressure, and i could tell they were really trying to find me my perfect car. And they exceeded my expectations. My Toyota Rav4 is beyond perfect for me, i absolutely love it. Once I'm ready to trade in, i will definitely be seeking these 2 out again. Thank you all so much!

harriett.pope

Aug 4, 2014

We had another enjoyable experience at Toyota on Nicholasville. Bill Booth made our buying experience easy and delightful. He was patient with us and answered all our questions. Can't wait to enjoy our new Avalon on our long trips.

Lora Brittian

Aug 1, 2014

I just bought my first ever brand new car from Toyota on Nicholasville yesterday. I was so nervous and anxious about the purchase. Luckily, I had the pleasure of dealing with Tony Samaan. He made this process so smooth, easy, and understandable. Without having him there to guide me through step by step, I don't know that I would have actually bought a new car. He helped to get me a terrific deal. I had the best experience at Toyota on Nicholasville. I will recommend that anyone that goes to Toyota on Nicholasville, ask for Tony. You won't be sorry. He's the man you want to buy your new or used car from! Thanks Tony!!

cindif

Jul 28, 2014

Bill Booth was such a pleasure to deal with! Buying a new car can be such a hassle, but Bill made it easy and even fun. I would definitely recommend anyone to ask for Bill Booth when visiting Toyota on Nichlasville for a new car purchase!! Thanks Bill!!!

jmatherly4127

Jul 28, 2014

Shane was great and my experience went well. I am a veteran car buyer and this was one of the fastest car buying experience. I got all my requirements on my list checked off. I will say the service I got was equal to the details and craftsmanship that goes into a Toyota. Good Job!

sarahapgar

Jul 28, 2014

Carlos was a superior car salesman. He was straightforward, honest, kind and genuine. Those qualities are so hard to find in car salesmen, but Carlos exemplified them all. We would refer Carlos to anyone looking for an excellent salesman and experience when shopping for a car.

kwill630

Jul 27, 2014

Really great experience and Bill Booth was awesome to work with. When we purchase again we will definitely go back to Toyota on Nicholasville and work with Bill Booth for sure

garlandfrederick

Jul 22, 2014

Great experience working with Bill Booth and the Toyota on Nicholasville Team.Bill provided all the answers needed and was very easy to work with through the entire process.Tks

Loripen414

Jul 21, 2014

Bill Booth was a pleasure to buy a car from. He answered all of our questions and didn't put any pressure on us. Thanks!!

drahovzal

Jul 18, 2014

I have not experienced the quality of work, but everything else seems excellent. Carlos Bowman did an outstanding job in sales and deserves 100% rating.

MichaelCalton

Jul 18, 2014

Shane took care of us from the moment we pulled onto lot. We told him via phone what we wanted on a Rav4 and when we showed up he already had 2 pulled off to look at. He worked with us on a great price and on trade in. Hi would recommend Toyota on Nicholasville to anyone - especially Shane.

re4tir60

Jul 15, 2014

Upgraded our 2013 RAV4 XLE to a 2014 RAV4 Limited. Got the exact vehicle I wanted!! Bill Booth was very professional and helped me to get the Limited I had been wanting with the Blizzard Pearl and Tarra Cotta seats. He took so much time with me and it was a very rewarding experience. Bill kept in contact with me the whole time and I felt truly pampered and a valued customer. Bill went through the car's functions and explained how to operate the navigation system and even entered some of my addresses. Bill Booth is an asset for Toyota!!

cathymoore

Jul 5, 2014

Totally awesome experience. Could not have asked for a better car buying encounter. Bill Booth was friendly, professional, knowledgeable, efficient and above all honest. He took the time to explain everything very well. I can definitely recommend Bill and Toyota on Nicholasville to anyone looking for a car.

bowmantacoma

Jul 4, 2014

Bill Booth was very helpful on my decision of a Tacoma. He answered my questions and concerns honestly. Very efficient and was glad he told me about the interior and exterior protection. Added value to my Tacoma. Loved my drive home. Safe sound quiet. Thank you Toyota. You have my business and I will let my family and friends how quick efficient Bill Booth and Toyota of Nicholasville took care of my visit.

corollaclark

Jul 2, 2014

Bill Booth shot straight and was on the level. I appreciated his efficiency in getting me out the door with the best deal possible at the time.

davintie

Jul 2, 2014

We did not have the intention of buying a car the day we visited Toyota on Nicholasville. However, Tony Samaan worked out such a great deal on the 2014 Corolla we purchased that it was hard to pass up. Also, Lance Royalty worked up a really good deal on my trade in. My experience with Toyota on Nicholasville so far has far exceeded my expectations.

Joanne

Jul 1, 2014

I had a great buying experience today. Tony Samaan was extremely helpful, considerate and attentive to my questions and concerns. I highly recommend working with him to purchase a car. Tony and the management and staff I worked with made the experience of buying a car much more pleasurable than expected.

joemarcum

Jun 30, 2014

Carlos Bowman was very helpful, knowledgeable, and polite. We were very impressed with his product knowledge and willingness to do what it took to make the experience a good one. The majority other customer service reps at other dealerships could learn a lot from Carlos. They ruined their chances of dealing with us when they acted like a pack of hungry wolves before we got the car stopped! We will be recommending Carlos to anyone we know looking for a vehicle. He is the best we have dealt with anywhere bar none. We are loving the new Toyota. Thanks Carlos!Joe & Trish

Trainsmom

Jun 30, 2014

I have nothing to say but exceptional praise for the dealership and the sales person (Bryan Wytiaz). Both did an outstanding job and Bryan was excellent in sales and could answer any questions we had! We will definately be back! Made our process very easy!Thanks!Kenni

rhmcds6306

Jun 29, 2014

Bill, Yogi and the entire TON team delivered a world class sales experience. Everyone from the gentleman who detailed our cars to the General Manager went above and beyond to understand our needs, then adapt and execute a solution. If you long to buy a car withuout the hassle and make some new friends along the way, go see Bill and the TON team.

Jaynedwynn

Jun 26, 2014

Bill was very kind and helpful in helping me find the right car! As a first time car buyer, I had a lot of questions and needed help with establishing insurance, financing, etc. Bill, as well as others at the dealership, provided excellent customer service and I am now a Prius owner!

Chris T

Jun 24, 2014

I got a great deal and personal service from Tony Samaan. Tony was professional and courteous . I enjoyed talking to him working with him to get a good deal. I didn't have to haggle. Everyone was helpful and treated me with respect. I will definitely buy from them in the future. I love my new Sequoia!

SMO2014

Jun 24, 2014

My husband and I needed a bigger car as we are expecting our first baby. We started off planning to buy a new Yaris (too small) then thought we would buy a used Corolla and ultimately ended up leasing a RAV 4. We saw the lease deal on the Toyota on Nicholasville website and it worked out best for our needs. Throughout all these phases, we worked with Bill Booth. He was the least pushy sales person ever which my husband and I both really appreciate. Bill was available to help and kept in touch but gave us plenty of time and space to figure out what we wanted to do. Ultimately we were able to make a good decision for our family and we love the new car. I also get all my service for our other car at this dealer and have only had positive experiences.

xiabinchen

Jun 19, 2014

Thank you very much, Cralos Bowman. You gave us a good experience for purchasing a new car. Both wife and I love it very much!

MelsTacoma14

Jun 16, 2014

Bill Booth went above and beyond as a salesperson from start to finish. The communication skills and professionalism he possesses are second to none. I would recommend him to anyone and everyone as I plan to do in the future. I have never had such a unique and easy going buying experience considering all the extras that were added to my truck over a couple of weeks. Thanks Bill!

LorettaBrand1

Jun 11, 2014

Bill Booth made a very unpleasant experience at another dealership turn into a happy ending for us, and he met our terms! Outstanding customer service!

DEFlaga

Jun 8, 2014

Carlos made our purchase of our new Camry a great buying experience. The whole staff, from sales to financing, were courteous and professional. We will do more business with Toyota on Nicholasville in the future.

Maburke1

Jun 8, 2014

I have wanted a Camry forever. I went in just to look around. Met Tyler and he was so helpful in finding me the car that I wanted. We came to terms on the pricing and now I am happy Camry owner. Tyler is wonderful.

Mona W.

Jun 7, 2014

Mona W. we recently visited Toyota on Nicholasville sort of looking for a new car. Tony Samaan did a great job showing and telling us about all the models and prices. We also viewed the new and impressive service dept. We did buy a new car and we are very pleased with the whole experience and price .

emilycollins7

Jun 5, 2014

Bill was very helpful and was a pleasure to deal with. He helped us to find the vechile that best suited our needs and had alot of patience.

btagarook

Jun 4, 2014

Tyler helped me out considerably by giving me the advice I needed to purchase a new car. Tyler was patient as well as very knowledgeable about the benefits that came with a new vehicle and it was the first time I have not felt like I was bitten by a snake at the end of the deal. His good demeanor and outgoing personality are great assets which makes conversations enjoyable, genuine, and not seem fake or forced. I highly recommend his services.

jodiem14

May 29, 2014

My husband and I came to Toyota on Nicholasville after having a horrible experience at another dealership. Tony Samaan was who greeted us and despite our not too impressive credit scores and many other issues had us approved for the exact car I wanted in a day! He was awesome! The sales manager kept us informed of what was going on and Tony answered all our questions and worked his tail off to get us a car. We highly recommend this dealership and Tony Samaan.

cdcampbell

May 28, 2014

I am very pleased with the service, sales team and James Combs. This is the 2nd vehicle in less than a month that my family has purchased at Toyota on Nicholasville.

reboair

May 27, 2014

I hope that I have not waited to long to post a review. On May 9th, 2014 my old Toyota Sienna was hit in the front end while sitting in my driveway and rendered inoperable. From there I went into a rental knowing that I would soon need to replace my van. After being a Toyota owner for lots of years it seemed natural to go with another one although in my shopping process I did explore other options that just were not satisfactory. I had prayed that God guide and direct me as I had not a clue as to what I was doing. Before I knew it, on May 16, I was out on Nicholasville Road and turning into Toyota of Nicholasville. I actually have another name for that busy highway............I call it Crazy Street, but I was on a mission to find a vehicle and I felt the need to go there. I circled the lot once and the second time around there stood Bill Booth, salesman for the dealership. In a few words I described what I was looking for and what I needed to spend. Within a few minutes the search criteria was narrowed down and I was testing out another Sienna, which I did buy. The entire process was painless and very relaxed. No pressure at all. No going back and forth and so forth and so on to determine a bottom dollar price either. Had that happened, I would have walked out without a doubt! I found Bill Booth to be extremely knowledgeable and very friendly. If you are in need of a vehicle, go there and look Bill up! You will not regret doing so at all! May God Bless!!

cjsmith83

May 26, 2014

We found a new Camry for less than a used one. We were very satisfied with the service we received and look forward to going back to have our car serviced at this dealer.

trotskey

May 24, 2014

I rented a Toyota Corolla from these people.Never,and I mean never do any type of business with these people.They will lie to you and do all sorts of unethical things to you.They left me stranded in Louisville Kentucky with no way to get home on a Friday night,this is how they trae customers,and they think there funny when they do it.I have a heart condition and they left me in Louisville with no way to get home and they thought that was funny.That is how they reward customers who have spent hundreds and even thousands of dollars with them.They view customers as the enemy and are only interested in getting as much money as possible from you any way they can.My advise to you is to avoid these unethical people and to stay as far away from them as possible so they can not use you and hurt you.They are valueless and immoral.Dont go near them or there dealership.

Aleah

May 23, 2014

I just bought my brand new 2014 sports edition Toyota Corolla & I love it! Tyler Hendricks helped me to find the exact car I wanted & in the UK blue Color that I had to have! I love all the features like the Bluetooth & streaming all my songs & the hands free calling is wonderful. I got a great deal on the car & my car payment was so reasonable. Also, I have a daughter & I love all the safety features & all the air bags the new corolla has. With getting 32 MPH I will be saving on gas as well. I recommend Toyota on Nicholasville to anyone that wants great service & a great car! I am truly happy with buying my new car! Sincerely, Aleah

Aleah05

May 23, 2014

Tyler was so helpful in finding me the car that I wanted. He found me the exact color, car & extra amentities that I was looking for. I am so happy with my brand new Toyota Corolla.Thanks Tyler for all your hard work!! :)

Phivestars

May 19, 2014

This man is a monster. He grinds hard to get the best deal he can. Also he is very friendly and personal. He doesn't just sales cars he establishes a personal connection that will keep you coming back. As a recent graduate with very little credit he was able to move mountains to get me the vehicle I wanted. This man is outstanding and I will continue to be a loyal customer.

GARYHALL76

May 17, 2014

Car buying/leasing is normally a stressful, tedious, and exhausting experience. But, Toyota on Nicholasville, especially sales associate Bill Booth made my car leasing endeavor a very positive experience. I visited many different dealerships while browsing for the best vehicle and clientage. In the end I decided to use the services of Toyota on Nicholasville because they had a great selection of vehicles and a friendly atmosphere. Mr. Booth was friendly, helpful, and most important not pushy. The dealership did not have the vehicle color I wanted, so Mr. Booth had one brought in from another dealership. He then helped me get a loaner vehicle until my car came in to the dealership. During this time he kept me up to speed with constant communications. After I had the car in my possession and all the documents were signed I would have thought Mr. Booth would forget about me and move on to the next commission, but this was far from the truth. He then helped me get an appointment for window tinting, which involved setting up another loaner vehicle while the tinting was being performed. Again, he kept in contact with me during this process so I was always in the know about my car. When I went to pick up my vehicle, Bill was helping another customer but, Mr. Booth still took the time to come over to me and make sure I was happy with the car, as well as making sure my car got a nice car wash before I left. In short, I highly recommend making your next car purchase at Toyota on Nicholasville. If you do, make sure to search out the help of Bill Booth, you won't be sorry.

Kimmie33

May 17, 2014

My salesperson, Crystal, was very personable, friendly, and had an excellent knowledge of the vehicle. This was my first time being in a hybrid and she told me everything about it and showed me everything about it. I was amazed! This was the best car buying experience I have ever had and am now a Toyota on Nicholasville customer for life! Crystal was great and the finance manager, Will, was great. I couldn't have asked for a more smoothe, hassle free buying experience. Thank you Crystal!

hema

May 16, 2014

Toyota on Nicholasville went above and beyond what I expected as far as car buying went. they got just what i wanted in a car. they took care of our personal needs as well as getting me the car i wanted. they didn't have the on their lot, however they found one and had it with in 2 days. I love my new car and thanks to Bryan, who knew what i was looking for and got it!!! So buying from these guys was great!!

val160

May 16, 2014

My daughter and I came and from the time we stepped out of our car the staff was very polite and it was the nicest car buying experience I've ever had. Our Salesman was Shane, he was super nice and informative. We will definitely chose him for our next purchase. He's a real guy with great stories, felt like a friend.

Eileen57

May 14, 2014

Wow! Where do I begin... We originally went to Green's Toyota and put money down to hold a 4 Runner that we were told would arrive in about a week. After 2 weeks, we were told it would be yet another 2 weeks. My husband was really upset because the current car was on it's last legs (or tires :D) He insisted we go to Toyota on Nicholasville and see what they had on the lot. WERE WE GLAD WE DID!!! Sitting out front was a gorgeous, loaded, black Toyota 4 Runner that had been used as a demo. It had a little over 4,000 miles on it but it was pristine! I fell in love with it and with the help of our fabulous salesperson, Jacob, we made a great deal and ended up with a better vehicle for nearly the same price we'd been quoted at Green's. That said, when you go to this dealership (notice I said "when" not "if") ask for Jacob. We've owned a lot of cars and dealt with many dealerships and we have NEVER been treated with such consideration, kindness and attention to detail. It's obvious that the dealership fosters a environment of Customer Service but Jacob is just a natural. He tended to every need and want we had. He was considerate, honest and fair. What else could you ask for in a salesperson? I know automobile salespeople sometimes get a bad rap and sometimes it's justifiable, but know that you will be treated with respect and consideration at Toyota Nicholasville and leave knowing you've made a great deal. In addition, we also had a protectant put on the car inside and out so I dealt with service. They are great too! I love the amenities of the waiting room and they have free WIFI! What else could you ask for?! If you're not sure where to go to buy a car, we HIGHLY recommend this dealership, and don't forget to ask for Jacob.

MelissaG12345

May 13, 2014

I just wanted to take a minute to give a much deserved shout-out to and about Carlos Bowman. He was absolutely wonderful to work with. Through out the entire process of my looking at a newer model Corolla Sport than the one I had, he was most patient, respectful, and very knowledgeable about the product. His follow-up skills are top-notch. He's got a customer for life! :-)

wesclevinger1

May 12, 2014

James was very friendly and very professional. He was willing to go the extra mile to make sure that I was comfortable with the buying experience. Thanks for all of the help!

Mimama

May 11, 2014

Bill was great to work with. He wasn't pushy at all but was very friendly and relaxed throughout the whole process. He was helpful and patient as I weighed my options. He really went above an a beyond what was required to help me out. Good experience!

toyotaday

May 10, 2014

Good experience for someone who hates to go dealerships or anywhere to make a major purchase. During my first visit I had made an offer on a Camry even though I can in to view only a Corolla. After a few minutes I felt uncomfortable and got up and left. They asked if they could call me the next day and I said yes. Tony contacted me the next day, I went back to the dealership and purchased a Camry. If during my first visit if they had tried any tricks like holding my license or pressuring me by bring over the floor managers, I would have gotten up and left (done it before). I dont like making major purchases with my own money. Someone elses money no problem.

Evelynkidz

May 9, 2014

I was very pleased with Shane's help in helping me find the vehicle I wanted, since I didn't know what I wanted. I'm 71 and as a widow, I have become used to folks taking advantage of me. I went out on Thursday and looked at vehicles and was very upfront with Shane and told him I wasn't sure what I wanted and I would be looking at other dealerships. This didn't cause Shane to try to push me into something I wasn't sure of what I wanted. Shane also did not put another brand or dealership down, which showed good professional salesmanship. I did look at other dealerships and did find a better deal at another Toyota dealership in another town and Shane was able to match that price. I went back on Friday and purchased the van I wanted and Shane did not let me leave until I fully understood how each featured worked. And that took awhile since I sometimes grasp things slower than youngens. This did not seem to bother Shane in the least.I would recommend Toyota on Nicholasville and I would highly recommend the good salesmanship of Shane Lantham.

cdcampbell

May 4, 2014

I am very pleased with my new vehicle and the service at Toyota On Nicholasville.The folks there, Lance and James Combs, took very good care of me. I got the good service and price that I expected. Thanks guys!

NicholasApro

Apr 28, 2014

When my wife and I came to the dealership to look at new vehicles for her Carlos was very friendly. He greeted us and did not push anything on us like sometimes salesmen do. He was very informative and nice during the process. He let us take the vehicle to lunch to discuss buying. He also made it very easy to transfer our old vehicle over. Carlos even took the time to help us move our belongings into our new car. We had a wonderful buying experience with him. He made the long process go by quickly. My wife does not do well with purchasing large items and she had a great experience as well.

Kyh20

Apr 19, 2014

I went to Toyota of Nicholasville to look for a new Sienna due to the very positive experience I had had went I had some work done on the old one. Shane exceeded my expectations. He was very receptive and very knowledgeable about the van. There was none of the bs guesswork one can experience at some other places. He was patient and answered all of my questions, all of them to my satisfaction. I never felt pressured when it can to the deal. My hat is off to this gentleman. Shane is a credit to Toyota of Nicholasville, he represents the organization very well indeed.Yogi was a pleasure to meet and interface with. I enjoyed talking with him and I appreciated that he did not try to steal Shane's show. Brittany was the finance guru. She is very professional but personable at the same time. She showed me options and was very patient even though the hour was late.My experience with everybody there was wonderful. I have had the same positive experience with the Service Dept. and will times such as this will without doubt bring me back to Toyota of Nicholasville. Thank you, all of you.Dallas Hargis

wyvette53

Mar 31, 2014

to whom it may concern; I first visited kia and I told them what I wanted and what I wanted to pay and they came back with not what I wanted and not what I wanted to pay, and that was the best they could do, didn't even let me drive. so we were upset with that and started drive home and saw u guys thought what the heck and I'm glad we did Bill u helped us tremendously u worked with us on first car corolla we couldn't afford it saw me looking at scion .And what the xxxx he got it close to what we could afford.he worked with us seemed like forever but he got it done HE ACTUALLY GOT IT DONE ! LUV HIM:) thank you

LDOlson

Mar 29, 2014

So very pleased with the invaluable service I received when trading in my '11 RAV4 for a new '14 RAV4. Carlos and Bryan were very friendly and considerate throughout the whole process. Carlos was very knowledgeable and helpful with all the new and different features. Looking forward to having Carlos program features for me... I am notvery tech savy! I will most definitely recommend Carlos and Bryan to my friends and family.

Satisfied Customer in Kentucky

Mar 25, 2014

It was a day later after posting my review that Toyota on Nicholasville called me and invited me to bring in the car. After looking over the light bulb, they replaced the light bulb free of charge. I was really impressed at how fast they were able to get the car in and take care of the issue. Thank you Toyota on Nicholasville for fixing my car!

jdl204

Mar 22, 2014

Shane, worked for me to locate vehicle of my choice and price. He is polite, pleasant, knowledgeable about the vehicle, extremely helpful and excellent salesperson. Everyone at Toyota was friendly and helpful. Thanks for an unexpected pleasant car buying experience..

Upset Customer

Mar 19, 2014

I bought a 2009 Toyota Avalon Limited back in January. Soon after I bought the used vehicle the HID headlights were flickering. I took it to the dealership, they only saw one flickering and did not replace both. The light is growing dimmer and dimmer and flickers still. I am definitely not happy. In addition to the above about three weeks ago the brights' bulbs both blew. I have no idea why this happened and the service department did not have any idea why this happened. I live an hour and half away from the dealership and heard good things, so I decided to try it out. I bought the brights bulbs from a local Toyota dealership and replaced them through a local mechanic. I called the manager about the HID light bulb a week and a half ago....STILL WAITING ON A CALL BACK TO SEE IF THEY WILL DO ANYTHING.....THE BULB ALONG COST $175.00

SteveMx

Mar 17, 2014

Carlos took great care of us and helped us get a great deal! He was honest and knowledgeable about the vehicle we were interested in. I recommend him if you're looking for super customer service!

gmart2014

Mar 13, 2014

Mr. Booth was an excellent representative for Toyota as a very courteous, knowledgeable, and friendly salesperson. He was not overbearing and pushy. The rest of the Toyota staff also were friendly and helpful. We are satisfied with our purchase of a certified used Prius and would recommend the dealership and salesman to others interested in making a used or new purchase.

hudson1986

Mar 13, 2014

WOW!!!! what a great experience, Matt was unbelievable he really encompassed moral values with assisting me in purchasing my vehicle. He went above and beyond to provide excellent customer service. What I loved the most about this gentleman is that he didn't pressure me into making a sale for himself but to provide solution to make sure that i was able to get what i wanted and was able to afford it as well. I would reccommend anyone that is looking to purchase a vehicle please see Matt Moyer!!! He turned a negative situation into a positive. All around great guy..

lrbrin2

Mar 10, 2014

My husband and I recently purchased a vehicle at Toyota on Nicholasville from Matt. It was a wonderful experience! The dealership worked hard to make sure that they had the car in stock that we intended to purchase. The entire staff was very friendly and welcoming, it was such a comfortable environment and they really made us feel at home. Matt really took the time to address all of our questions and concerns on the first visit. He was more than helpful with the entire process and never pressured us to make a decision. He made the experience enjoyable, we will certainly be coming back for future purchases.

alanpike

Mar 8, 2014

Steve Jennings and the entire team at Toyota on Nicholasville were wonderful to work with. Everything was efficient and very professional. It made buying a truck a very stress free experience.

bhargav9

Mar 7, 2014

We bought the Sienna last month from this dealership. The sales rep was so prompt and professional, we were so comfortable when we close the deal and had all our questions answered.

garyweinberger

Mar 2, 2014

Bryan and Carlos were excellent salesmen. They listened to our needs and wants list and tried hard to work within our budget. They were very personable and did not pressure us into a decision. We will definitely seek their assistance in the future.

bakerb4

Feb 25, 2014

We (my husband and I) bought a new 2013 Highlander and we love it! Carlos was very friendly and knowledge about the Toyota Highlanders. He helped us pick one out that fit our needs/wants. We were looking at other car brands but none of them compare to the quality of Toyotas. Carlos worked with us on the price of our car to help both (us and him) feel happy about the price and he was very honest and showed he cared. We feel that we received a good deal on our Highlander and would recommend Carlos and Toyota on Nicholasville to all of our friends looking for a new car. We also worked with Dave in Financing and he was also friendly, informative, and honest. He was professional and knowledgeable about his job. We were also very impressed with the building itself and the future services we will receive from Toyota.

brettlowry

Feb 15, 2014

It was a straight-forward experience. I didn't feel like I was being rushed or pressured into buying, but I did go with the full intention of buying a car anyway.

ddc1140

Feb 15, 2014

Shane was extremely helpful, pleasant, and knowledgeable. Very straightforward and simple process for leasing a new vehicle. Would highly recommend both Shane & Toyota on Nicholasville.

Sharel4100

Feb 14, 2014

We have purchased 4 vehicles from Toyota on Nicholasville and have always been pleased. Our salesman this time was Sean Lane and he was knowledgeable and determined to get us a great price. Thanks, Sean! TON's shining star is their service department. We have always been able to get a quick appointment and have been completely satisfied with their work. You can buy a new car anywhere, but you can't always get good service. That's why we choose Toyota on Nicholasville.

BHK1970

Feb 1, 2014

I decided that it was time to get a new car as mine had seen a better day. I went to Toyota on Nicholasville and was greeted by Shane Lanham. I actually was in quite a bind with the vehicle I was driving. He went above and beyond to show us several different options we could do. I never dreamed I would be able to drive off the lot with a brand new 2014 Toyota Camry. He was very easy to relate to and did not show any type of judgment on my situation. He made it very easy and painless. I have already spoke to someone that is interested in buying a new car and suggested to speak with him. I received outstanding service from all the employees involved in my deal. Thanks again Toyota on Nicholasville.

Mikethomas1

Jan 27, 2014

Great sale ! Sale associate gave me the price that I was looking for. I will recommend him to other people. A great dealership to visit.

KaylaMyles

Jan 22, 2014

Matt was Very knowledgeable about all the vehicles we were interested in. He answered all of our questions that we asked, he educated us about features on vehicles. He was amazing to work with! I recommend anyone who is interested in buying a car to go to Toyota On Nicholasville!

nanetteemerson56

Jan 19, 2014

MY FIANCE AND I WENT TO THE DEALERSHIP SO THAT I COULD BUY HIM A CAR,AS SOON AS WE WALKED UP TO THE DOOR MATT GREETED US AND SEATED US THEN PROCEEDED TO ASK WHAT HE COULD DO FOR US. HE DID EVERYTHING IN HIS POWER TO SEE THAT WE WERE COMFORTABLE AND HAD WHATEVER WE NEEDED. WE ASKED A MILLION QUESTIONS AND HE TRIED TO THE BEST OF HIS KNOWLEDGE TO ANSWER EVERY ONE,WHEN HE COULD SATISFY US HE WENT AND GOT THE MANAGER(WILL)WHO DID THE SAME THING. WE ALSO SPOKE WITH JENNIFER WHO WAS WONDERFUL TO US.IT WAS THE BEST CAR BUYING EXPERIENCE I HAVE EVER HAD. IF YOU GO TO TOYOTA ON NICHOLASVILLE BE SURE AND ASK FOR MATT MOVER BECAUSE HE WILL TREAT YOU RIGHT. AND BE SURE TO TELL THEM THAT NANETTE AND CHARLES SENT YOU. :)

tasman1

Jan 16, 2014

Took wife into Toyota on Nicholasville for a routine maintenance check. Looked around at other vehicles. No pressure, polite, knowledgeable staff asked if I needed help, but not in my face the whole time. I found an ideal car for myself and went through the most flawlessly smooth purchase of a vehicle I had ever experienced. Treated as a person, not as another sale. Received a follow up call to check on me and my purchase. Very pleased with whole experience.

JaymeJoR

Jan 8, 2014

We had a great experience and Crystal took great care of us. She was helpful, kind, and very patient since we had our 2 young children with us. Thank you!

sparklepooh

Jan 8, 2014

I gave the rating I did because the dealership was friendly but not pushy. They were helpful and honest and willing to work with me to get what I wanted. Matthew was very friendly, not pushy, and let us take the lead and answered any questions we had. He could become a little more knowledgeable on the car itself, for instance he told me the seat was as low as it could go but it in fact did and does go lower. If he does not know the answer to a question, he should simply explain he is new but that he will find out. Other than that I enjoyed working with him very much and would look for him again whenever I am in the market to purchase another vehicle or know of someone who is and would recommend Matthew and this dealership at that time. At other dealerships I visited, the staff was very pushy and would not leave you alone to let you think over your options; Matthew made sure he was accommodating but did not oversell us. He gave us time to think but when we entered into the purchase of the vehicle, he made sure we didn't wait too long and offered us snacks and beverages while we waited... very nice and patient!

jadean15

Jan 7, 2014

Initially I stopped at this dealership to browse and planned on going to other dealerships before buying. I feel that I am very fortunate in choosing this dealership first and having Steve Jennings as my salesman. He was the most courteous and informative salesman that I have dealt with. This was only my 2nd new car purchase in my 68 years. Steve was very understanding and patient. He showed me several different models explaining the advantages of each and then letting me make a decision. At no time did he apply any pressure or hard sell tactics. Needless to say, I purchased my new car here without visiting any other dealership. When we encountered an issue with my vehicle, he personally saw that it was taken care of and done professionally. I will definitely recommend Toyota on Nicholasville to all my family and friends and to ask for Steve Jennings as their salesman. He is terrific.

NKSNKS

Jan 2, 2014

My experience with Toyota on Nicholasville was very favorable. I checked out their website Friday evening and found an FJ Cruiser I was interested in. I started a chat session and Crystal Parson emailed me shortly afterwards. The website contained stock photos of the FJ and I couldn't tell a lot about it. Crystal answered all my questions, sent me a photo of the FJ and a copy of the window sticker. By noon the next day, I was satisfied and made an offer. I then started my 2 hour commute to get to their dealership. We had a deal within minutes and then started on the paperwork. It was a very pleasant and efficient process. Thank you Crystal!

JoshandMelissa

Dec 31, 2013

We started our car buying experience by looking on the website which was very easy to use. We found the Highlander that that we felt was a great deal and came the next day to look at it. We were greeted at the door by Carlos. He was great to work with. He helped us locate the Highlander we saw online. The car wasn't immedietly ready to be driven since it was new to the lot. Carlos did a great job keeping us informed when we could drive it. When it came to buying the car the process was very smooth. We traded our old car in and my husband and I felt that we received a fair price for our trade. We can not recommend Toyota on Nicholasville enough to people especially Carlos. I will make sure to pass on his name to anyone that I know that is looking for a car. Carlos was very knoweldgable in his sales but was not pushy. Any question that we had he was able to answer for us. Thanks so much Carlos for everything!

Juneclee

Dec 31, 2013

My husband and I visited Toyota on Nicholasville Rd, in Lexington, Ky. We wanted to look at cars that we might be able to purchase. Matt Moyer was the associate that was more than willing to help us out. He was very knowledgeable in his field and was very pleasant and cooperative. He even allowed up to take a trial run with the car of interest. Matt kept us informed of what was taking place during our purchase of our Toyota Avalon and remained with us until all the financial plan were completed. We highly recommend Matt as one of the best sales associates that in employed by Toyota on Nicholasville Rd. We never felt pressured and will definitely consider returning to this facility and look for Matts help when we feel the need to purchase another vehicle.

WrennTinTin

Dec 30, 2013

I saw a car online that I was interested in and sent an email. My email was promptly replied to by Crystal. She answered all of my questions and her emails were very professional. I called and set an appointment with her and was very pleased with her willingness to help. When I arrived at the dealership I was immediately relieved that I already had a salesperson to ask for because there were an overwhelming number of "eager" salespeople to greet me. Once inside the dealership its truly something you must see to believe. Its is huge and over the top. I mean the place has a cafe. It lives up to its "Superstore" name. I was impressed. All of the staff was very courteous and Crystal was everything I expected. She was patient and not at all pushy. My experience was truly exceptional and I will recommend it to all my friends. Ask for Crystal when you arrive and you will be pleasantly surprised with your next car purchase.

candyah

Dec 29, 2013

2nd car we have bought in one year. Enjoyed the experience. Very nice dealership . Our salesman was very helpful and made the experience as quick as possible.

ryle4595

Dec 27, 2013

AWESOME experience everyone was friendly and knowledgeable Matt really helped me out went in looking for a Tacoma and came out with a Tundra and I couldn't be happier... beautiful truck... and I'll definitely be back. They make you feel like family here! I highly recommend this place got me the best deal possible showed me what it cost him and what I could buy it for... which was only 500 different by the way!!! Awesome guy, awesome deals! Great people, great atmosphere love it!!!

pollcat

Dec 26, 2013

When we arrived at Toyota on Nicholasville Road, we were immediately warmly greeted by Mathew Moyer.Mathew Moyer is our salesman. We feel he knows what his is doing. Very positive salesman with good looks, politeness and great personality. We felt most comfortable purchasing our Toyota with Mathew.The entire Toyota Company on Nicholasville Road, were very hospitable, dressed nice and helped make the purchase a smooth transaction.The Toyota Company on Nicholasville Road is well located on nice acreage, with a beautiful entrance just off a busy highway with lots of shiny new vehicles. The building inside and out is nice and clean. The inside is spotless including the showroom, eating area, service center, bathrooms and offices.We have never owned a Toyota. It was our pleasure doing business with this company and the people. We purchased a Highlander. It is beautiful with many good features that will be beneficial for us. We really do like our Toyota Highlander!It will be easy and a privilege to recommend Toyota On Nicholasville Road and Mathew Moyer.We thank Toyota on Nicholasville Road and Mathew Moyer for being there for us.Respectfully, John and Mary Ann Lee

lawrence14

Dec 23, 2013

The members of the sales staff went the extra mile to come up with a very fair price for the Highlander I eventually purchased. They were forthcoming about dealer costs, with the information they provided being identical with the contents of the Consumer Reports pricing guide. During the several trips I made to Toyota on Nicholasville before signing a purchase contract, I took a couple of test drives and the sales staff patiently answered my questions without trying to steer my decision in any direction or another. Their customer service and customer appreciation were top-notch. Overall, they were nice people to work with, and they worked with each other well too.

RachelDykes

Dec 22, 2013

Best experience I have add buying. Matt help me in more way that I can describe. Everyone was very friendly. I can said I feel like I have made a new friend.Thanks Matt.

Denhamb

Dec 19, 2013

Sales representative (Matt Moyer) was very knowledgable and courteous. He made my car buying experience easy and enjoyable. And, I just love my new Corolla!

Snowdenfam

Dec 14, 2013

Walked in for service and walked out with a truck for my dad. Matthew was wonderful to work with. Easy and friendly. The dealership is always courteous and helpful. Would recommend Toyota on NICHOLASVILLE and Matt to everyone.

kathyrclem

Dec 13, 2013

I have given a rating of great across the board because I have always been treated with the most respect at Toyota on Nicholasville.I have purchases two new vehicles from Toyota and recently leased two 2014 Corollas. I couldn't be happier with the service I got the day I leased the vehicles and even today because I know if I need anything that my sales person is there to make sure I am taken care of. I would recommend Toyota on Nicholasville to anyone and I deffinately will return when the need or desire arises for me to be looking for a new Toyota.Thank you,Kathy R. Clem

jbarrowman

Dec 12, 2013

my experience with Toyota on Nicholasville was very rewarding. I felt very comfortable with Crystal and felt like she answered all our questions thoroughly and worked to get us a good deal. I did not feel like i was being pressured. The establishment is very nice and relaxing. Thank You

melissascheidt11

Dec 9, 2013

Bryan and the staff at Toyota on Nicholasville were very kind and helpful. We purchased our second Toyota vehicle and loved the service and courtesy we receive at this location. We love our vehicle and would highly recommend Bryan and the staff at Toyota on Nicholasville. Thank you Bryan!!!!

wincolor

Dec 9, 2013

In purchasing my new Toyoto 4Runner the experience was the most pleasurable one I have ever gone through. The sales associate, Mathew Moyer, knew I was coming in at a pre-specified time and that I did not have time to set there all day while everything was being approved. He was honest and accurate in the time he gave me from the minute I agreed to purchase to the minute I drove off the lot. Things were accomplished in a extremely timely fashion and everything explained in amazing detail. Mathew even set up my smart phone for hands free use in the navi system before I drove off with my beautiful new 4Runner!! Kudos to Toyoto for bringing Mathew on board to represent their great line of automobiles!!!

hello859674

Nov 26, 2013

I had a great experience here. I thought my brakes had not been checked correctly, however when checking with another mechanic it was the inside of my brake pads that had worn down, my husband could not them through the wheel. They are honest and very nice people to work with. If you want an honest Toyota dealership I would definitely recommend Toyota on Nicholasville. I am glad they noticed this so I did not ruin the brake rotors. Thank you!

cathy s

Oct 23, 2013

very happy with all aspects of my visit here. prefer this dealership/service over glenn toyota of frankfort. very friendly staff.

Courtney Layne

Oct 23, 2013

Great experience buying my 2012 Camry at Toyota on Nicholasville. The sales team was very friendly and not too aggresive. I enjoy each service appointment and have had a wonderful experience with all of the staff.

cusome

Oct 23, 2013

the work is excellent - -the rates are slightly pricey for a sr. on a fixed income.

lisa buford

Oct 23, 2013

i had an excellent experience at toyota on nicholasvile. the service to my car was prompt and efficient. the cafe for lunch was wonderful. i will return for sure.

LMartin0063

Sep 29, 2013

I went to Toyota on Nicholasville because I was hearing a noise when breaking. I was told I needed new breaks and rotors. It was going to cost 500 for rear breaks and rotors only. After being told how much it would be I took it to my usual mechanic 45 minutes out of my way and was informed that there was nothing wrong with my breaks and I still had 50% left on both of the rear ones that I supposedly "needed" new rotors for. I was going to be charged 500 dollars for rear breaks and rotors that I didn't even need. I think they should be ashamed of themselves for flat out lying to me, I assume because I am a woman, or maybe it was because they thought I would just agree to a needless repair for my car. I have informed everyone I can talk to about the experience I have had at their facility and will to continue to tell everyone I can. They have lost myself and my husband as customers. It will cost us less to drive 45 minutes out of our way than to have things done to our cars that don't need to to be.

BrianMichaelWest

Sep 26, 2013

The team at Toyota On Nicholasville are by far the most professional and friendly sales people I've ever had the opportunity to work with. If you are currently looking for a new or used vehicle, Don't bother looking anywhere else! Thank you so much to everyone at TONSS!

Prius Faithful

Sep 8, 2013

I have had my previous vehicle serviced at this dealership for several years and always been pleased with the service I received. I selected it as one of 4 dealers I wished to hear from over Labor Day weekend as I needed to buy a new vehicle. (My previous one was totaled 2 days before.) I never received a personal contact from a salesperson, only a blanket email that went out to all the dealer's customers (I presume) a couple of days before my accident. It as possible to view available models online and get a pop up price and there was an online chat feature. But a chat was not what I requested. I had asked for a best price for a vehicle with the specific features I identified, which I did get from the other 3 dealers. I did not buy from this dealer...went back to the dealer where I bought my previous car. It is not as close to my house and not as new and spiffy. But I will go there for my future service.

skbrown

Sep 3, 2013

Bobby is makes buying a car easy. He is knowledgable and trustworthy. My fiance and I have both purchased vehicles from him and are very happy. He really is great guy. I would send my family members to bobby if they needed a new vehicle.

kcarter408

Aug 27, 2013

We had a great experience purchasing our new Prius V. Bobby Lane was very friendly, funny, and knowledgeable. We would highly recommend Toyota on Nicholasville, and Bobby Lane, to anyone!

ramlin

Jul 2, 2013

My wife and I stopped in, we met Bobby Lane and I told him we were interested in buying a Xb Scion. We were on our way out of town and I told Bobby he had one hour. His response was "I wont promise but I will do everything I can to make it happen" I respected that. One hour and twenty minutes later we drove off in our new Scion. We were very satisfied with the deal and very happy with Bobby. Thanks again!

Dr. Jerry L. Parks

Jun 19, 2013

I just drove home in a 2003 Toyota Celica at a more than fair price, and before day was done, I wanted to let you know how much I appreciated my experience out there. From the salesperson to the finance officer, everyone made me feel like the only customer you had all day. Crystal Parson was a top-notch salesperson, and from start to finish there was courtesy, friendliness, no hard-sell--simply the most enjoyable car-buying experience I can ever recall. A wonderful touch was Crystal laminating the window sticker of my old trade-in--in case I might want to keep it. That is a class act! As a teacher, I deal with hundreds of parents every year, and I will not hesitate to mention the kind service I received at your dealership. This is what every customer should be entitled to, and so few receive. I can see why you have earned the awards you possess. Thank you so much for a great little car, fabulous service, the free car washes for life, and especially for the friends I feel I made at your dealership today. Wow.... Dr. Jerry L. Parks, NBCT Georgetown Middle School National Teachers Hall of Fame, 2009 2007 USA-Today All-American Teacher Team

bcreec85

Apr 28, 2013

Bobby Lane and the Toyota on Nicholasville staff has been great! His experiences has exceed my expectation. If there was someone I would recommend to this dealership I will recommend them to see Bobby Lane.

oldpopsey

Mar 31, 2013

My husband and I were out "shopping" for an Toyota Avalon 2 weeks ago. When Bobby came out and introduced himself, I informed him that we were only "shopping" not "purchasing". I must say, Bobby was not like your typical salesperson. He smiled handed us his card, pointed us to the 2013 Avalons and then proceeded to show us the 5 signs to look for when you are considering purchasing a vehicle. We had no idea. Once he started talking and showing us all these things to look for, to be quiet honest, I didn't want him to leave, much unlike me since I don't care for sales people anyway. He spent much time with my husband and I - and before I knew it the next day we were driving a 2013 Avalon home. (She's a beauty)I will recommend Bobby to everyone I know. His kindness, energy, knowledge, but most of all his honesty goes beyond words. My husband, mom and I have been blessed to not only to have met Bobby but to have made friends with one of the most wonderful Sales Consultants of Toyota on Nicholasville. We thank you, Bobby for serving us and selling us a beautiful automobile. You're the best!Sincerely,Judy and Billy Judd

Waterstreet931

Mar 26, 2013

Dear Sir/Madam, my fiancee and I purchased a 2013 Toyota Tundra from Bobby Lane (Toyota on Nicholasville). Approximately one year previous, we had purchased a 2011 Prius from this dealer. The primary reason that we purchased the Tundra from this dealer is because they had dealt honestly on the Prius AND provided exceptional service for this car. I came to know Bobby Lane while having the Prius serviced. Turns out that our previous salesperson no longer worked for the dealership. Nonetheless, when we decided to acquire another new vehicle, I contacted Bobby Lane. We worked him quite well throughout the process of viewing and driving a multitude of vehicles. In addition, he ended up trading us out of a relatively new vehicle that we no longer desired to own. I unequivocally assure you, if it were not for the efforts of Mr. Lane, we would not have closed the deal for the Tundra. Mr. Lane is a gregarious, kind gentleman. He could not have been more vested in our deal. Personal integrity is what I would call it (this is a car dealership!). In addition, we had the same F&I fellow as with the Prius (I have temporarily forgotten his name, unfortunately), and his kindness and professionalism is without fault. We love the car washes that Toyota on Nicholasville provide. The car washes, a year of pleasant service for the Prius, and feeling comfortable with Mr. Lane, are the reasons for us coming to trust and feel comfortable with this dealership. Bobby Lane is an asset to this dealership. The quality of service has been without complaint. At times, they even give us a box of Girl Scout cookies! A new car, free car washes AND Girl Scout cookies! My fiancee and I both feel secure in knowing that Bobby Lane is there to cover bases for us (and our vehicles). We are more than satisfied with the service that we have received this past year. The "Why" I am rating this dealership? The new car department asked us to provide this review, to which I am glad to do so. So far, in my familiarity with this dealership, they have conducted themselves in a pleasant and exemplary manner. Tactfully, that is a significant statement in regard to a car dealership. If you have any additional questions, I am available at either my e-mail address or my phone number of (859) 494-6214.Kindest regards,Kevin Katlic & Anne Meeks

John Richardson

Feb 15, 2013

Bought a car for my son and everything went great. Used the cars.com mobile app to find the car and was very pleased.

Scott Wright

Feb 6, 2013

I bought my Tacoma almost 2 years ago and I have never had a dealership take better care of me after the sale. Yogi Brown and the folks at Toyota on N'ville go out of their way to make sure that you are taken care of right! These people know how to get repeat business...GREAT CUSTOMER SERVICE DURING AND AFTER THE SALE!!!!

Angie from Mulkeytown

Feb 1, 2013

Last week we drove 292 miles to look at a car we saw on Cars.com. I had called ahead and made sure it was still in stock and had them check my credit in advance. We were looking for a very specific car. When we got there, the car was ready to go for a test drive and we were greeted warmly by Steve Martin, our salesman. The car had been very fairly represented on cars.com listing. It was just as expected, maybe even a little better. The price was the same as was listed on cars.com and we got a fair deal on our trade in. It took most of the afternoon to to complete the paperwork, but it always does. I am thrilled with my car, and have a very high opinion of this dealership. It was well worth the trip.

LesleyCarr

Dec 27, 2012

Bobby was the best. He really listened to what I wanted. And went out of his way to be helpful. I will recommend Bobby to anyone interested in a new car.

Lee T.

Dec 4, 2012

My wife and I turned up on a busy promotion weekend

Jennifer

Sep 5, 2012

I leased a 2012 Rav4 from Toyota On Nicholasville in July in Nicholasville, KY. My car salesman was Chuck Sweetser. He made the car buying process very easy. He explained all the pricing options very well and easy to understand. The thing that I really liked was Chuck was not pushy and let me decide if I wanted the SUV. Chuck knew all the specs on the vehicle and helped me find what I needed. I would highly recommend Chuck as your next car salesman. and dealing with Toyota on Nicholasville. I love my Rav4!

Laura

Aug 20, 2012

Chuck Sweetser sold me my 2012 Rav4 last week. He came highly recommended from other friends who also bought from him. He made the experience easy and more than fair! I would love for others to also use him; he deserves the business!

bikergal1965

Aug 19, 2012

By far, the best experience we have ever had. We walked out of the dealership feeling like we had been with family not sales people. It was AWESOME!!!!!!!

Mike

Aug 2, 2012

Easy to deal with, great facilities, professional sales staff and managers. I had a great experience and recommend shopping here 1st. I will buy here again.

Hard to Impress

Jul 30, 2012

I visited Toyota on Nicholasville back on 6/29/12 and I must say I was very impressed. I hate shopping for cars and dreaded the trip but let's face it I had to have a car. When I entered the showroom I was greeted by a lady salesperson. She was eager to assist me and the entire transaction went smoothly from there. I ended up purchasing a certified Camry and have been happy with my new car. I have recommended this dealership to my close friends and family and would recommend it everyone.

anneyates88

Jul 29, 2012

I was SO impressed with everyone I worked with while going through the process of purchasing my new car! Ammar was extremely helping in picking out the perfect car for me. He helped me to stay within my budget and did not push for me to exceed my price-range. As a recent college grad, I was nervous to buy my first car but Ammar made the process so much easier. Working with Will during the final parts of the process was great as well. Once again, he did not try to push me to add any extras that would increase my payments beyond my budget, but instead helped me choose a practical plan that would fit my budget. I was very pleased with the service I received.

CSDaniel

Jul 29, 2012

Had a nice sales experience with Donny (the salesman) and Will the finance guy on our new Camry hybrid. Actually, it was the most pleasant experience buying a car we've ever had, and we've had several over the last 20 years. Toyota on Nicholasville also throws in free car washes for as long as you own the car...a nice benny.

James M

Jul 27, 2012

I purchased a pre-owned car from Toyota on Nicholasville a few months ago. My salesperson was Crystal Parson. This was one of the best car buying experiences I can remember. She was able to answer all my questions and had a genuine concern for my needs. I was trading in a Dodge Charger and wanted to get away from that type of vehicle and into a more comfortable ride. I feel the negotiations went well. I highly recommend this dealership on the professionalism and knowledgeable salesperson I had and let me say the facility is top notch. I will be back when the time comes to purchase another car but in the mean time I am eager to try their service dept. for my complimentary oil change.

presleyklayer5

Apr 18, 2012

My experience with this dealership was very, very good. Bobby Lane, the salesman, was wonderful in helping my son and I get the best deal on the car that I needed. I was not pressured to buy a vehicle!! I felt very comfortable in dealing with Bobby Lane and will definately refer him to my family and friends. He made purchasing a new car less stressful and for that I THANK YOU!!!

Kristy

Apr 12, 2012

I recently visited Toyota on Nicholasville around 4:00 on a Sat. I spoke with a very nice man who was willing to work with me and my children. I told him my budget and want I was interested in the 4Runner or Highlander. We drove a few of the 4Runners, but they were high priced with few "bells and whistles- no power seats, for 29,000. I mentioned a Highlander I was never shown one for comparison, before I knew it-it was 9:00 my family was ready to leave I said I would be back on Sun. He asked me to wait came back with a 2012 4Runner, 3rd seats. Never disclosed the price but did talk about the leasing options. I have a family member that works at the factory which I mentioned several times to inquire about special discounts. Anyway, I agreed to the payment which was still over the budget that I talked to him about. Drove it home, brought it back the next day before they opened to cancel the deal- offered to pay car rental, mileage, etc. Was told sorry about your luck, but he was willing to help me get out of it by trading it back in. Very high pressured sales pitch, non-disclosure of the actual price of the vehicle. To top it all off- I wanted to pay for the GAP insurance, did not want it in the financing so I paid for that with a credit card. I contacted my insurance company which offers exactly the same benefit for a fraction of the cost. I called Toyota finance dept. for over a week never could get a response even with left messages. I had to have leather installed in the new car, so I personally went to speak with the finance officer- who was the person that I completed the paperwork with - who claimed that I was making a very bad decision and that I couldn't get my credit card reimbursed that it would be added on the end of the pay-off. So I thanked him for his opionion, and asked for a copy of our paperwork and a cancelation form for the GAP insurance- I had already consulted with the corporate office, and they informed me of how I need to proceede. I completed the paperwork myself, faxed it in and requested the reimbursement come to my address- within a week I did get my check. Toyota's reputation sales itself , but I will never refer people to that dealership.

ebarbon5

Mar 30, 2012

Bobby was so helpful and so efficient. He is so enthusiastic & carefully picked out a car that best suits be and managed to work with me as far as my budget for the car was concerned. If I were to buy another car, I would like him to be my sales person again. He is very personable.

Ken Hayden

Mar 20, 2012

I bought my new Toyota Venza and traded two cars and still paid the sticker price of 37,700 and found out the next day it was on worth 26,000 when I asked how much they would give me back for it. I had talked to everyone in the office about it and in other words it is yours now. Ha ha live with it sucker. They didn't care any more. I was so turned off with the sale it has turned me against Toyota which we have owned for years but not any more. I have traded it got a much better deal and I thank a much better brand. I would never recommend anyone to Toyota on nicholasville or never buy another car from them .They cared about the sale but not me

Mhallock

Mar 20, 2012

Classic bait and switch. Confirmed The a price as good until it was time to do financing, then informed us the advertised sale price for active-duty military families only. My wife and I are in our early fifties and couldn't look less military if we tried. We felt manipulated and ill-used. We will NOT go back there again.

Prius driver

Mar 19, 2012

We had shopped three other Toyota dealers for our new Prius and Toyota on Nicholasville beat the other dealers almost a thousand dollars on the price. The buying process was quick and painless (and I HATE buying cars--so that says a lot) and they were very flexible. When it's time for my husband to replace his car, we will head to Toyota on Nicholasville.

jerrilee

Mar 7, 2012

My experience with the Nicholasville Toyota dealership was extremely easy and actually delightful. The salesman who came to help us, Bobby Lane, seemed to be truly interested in getting us the best deal for our money. I had gone to Toyota hoping to be able to get a reasonable pre-owned Corolla. Bobby showed me how I could get into a new vehicle for the same payment and price that I would have payed for a used auto. He seemd to be sensitive to the fact that I was on a fixed income and could only pay a certain amount a month, so he managed to make the deal fit my personal situation. I did not feel like a number or account, but a person and by the end of the sale, like a friend. I would whole heartedly recommend the dealership but especially, Bobby Lane.

Linda Stampf

Feb 19, 2012

In our seach for our new vehicle, we did our homework and narrowed the choice of the new vehicle to a Highlander. It seemed apparent looking at various dealerships in the area that Toyota on Nicholasville had a wide selection to look at and drive. When we arrived, we were greeted outside in the parking lot by a cordial and energetic gentlemen, Bobby Lane.Throughout our time at the dealership Bobby worked hard to provide us with a great experience in what can typically be a challenging ordeal. He was friendly yet detailed while describing the many features of the SUV's interior. After our test drive, he took us through a thorough demonstration of all the options and flexibilities the vehicle provides and his delivery made it fun.My husband was under a job related time constraint that evening and Bobby worked especially hard to get us through the finalizing paperwork process. He addressed my husband's special request of detailing the car to get us on our way. Bobby is an excellent salesman. We love our new Highlander!Sincerely,Linda and Rich Stampf

suziehatfield

Feb 12, 2012

bobby was great, he is in the right job. he took the time to go over every thing about the car i got. he showed me three to begin with after hearing what i was looking for,he did not try to upgrade the sale. walked me through the car and all of its pluses.

pats4runner

Jan 26, 2012

Our salesman Bobby Lane was extremely knowledgeable and helpful. We had been going back and forthe between 2 different vehicles for the last month and we had read A LOT of info and reviews on both cars. I thought I was walking into the showroom well informed, until our salesman started pointing out safety and convenience features to us that I was unaware of. This man actually helped us empty our trade-in and made sure we were 100% satisfied. He was not pushy in the least, and I cannot think of a better person to sell a Toyota than him. It was a real pleasure working with someone who knew the car inside and out, and I mean every detail. He set up the automatic garage door opener for us and offered to set up the hands free cell phone calls. This is the kind of salesman you will return to, as we felt very comfortable with him.

jsmullin1981

Jan 24, 2012

Our experience leasing a new car was amazing. The staff did an exceptional job making us feel comfortable and relaxed during the entire process and we will definately recommend to our friends.

tchorsley

Jan 20, 2012

The large inventory is helpful, makes selection much easier. All staff weemed to be very freindly. This is expected but they seem sincere. Our salesperson was very knowledgeable about the vehicle we wanted. This dealership made purchasing a new vehicle less stressful.

gwenotter

Jan 18, 2012

Bobby Lane is a wonderful salesman that Toyota on Nicholasville should be proud to have on their staff. We had a great experience here and wouldn't hesitate to trade with them again.

sbwest0

Jan 16, 2012

Process was very painless and Bobby Lane was extremely knowledgeable about the products on the lot. We somewhat knew what we were looking for and he was able to get the price to a point we could afford.

melaniemorrett

Jan 13, 2012

I have never had a better more pleasant experience buying a car than what my wife and I experienced in dealing with Bobby and the entire staff at Toyota on Nicholasville. Bobby made the experience fun which is not normally the feeling you get when investing this much money on a purchase. All of the product knowledge I needed to make an informed decision was provided. Options as to what would work were provided for me and at no time did I feel pressurd to make the purchase. Thank you to the entire staff.

brooklyne1

Jan 3, 2012

Working with Bobby was the best car dealer experience I have ever had. This was my first time purchasing a car from a dealership. Bobby was very honest, and did not pressure me. Not to mention, he was funny, easy going and was very knowledgeable about the cars. He knew my price range, what I wanted and he did not try to upsell me. He was accommodating with me and made my buying experience very easy. Plus...I got the car I have always wanted! I took my used 2007 Tahoe to my body shop just to have them look and see if I needed to get any work done or change any fluids; they were very suprised and told me that "the car was in ment condition and nothing needed to be replaced, I got a very nice vechicle." I would recommend Toyota on Nicholasville to anyone and trust Bobby Lane to be your dealer!!Thank you to all.BrooklyneLexington, KY

toyota

Dec 31, 2011

I recently tried to purchase a vehicle form this dealership. We made a deal on this car on a friday they ran my credit and the deal they told me was good to go. They told me they would call me the very next day with the paperwork and we would be ready to sign. I waited and waited with no response I called them to find out they had sold the car. Very bad business in my opinion. To make up for their mistake they tried to sell me a new car? The people were very nice but they obviously don't stick to their word.

Bruce Heller

Nov 27, 2011

We had extensive service on our 2003 Toyota Sienna Van and Rick Smith was a super help to us as he has always been. Our van had to be kept there for 3 days to get the repair needed done. We were given a car as a rental to drive home. When we went there to pick up our van, we decided to purchase a new car the one we had driven home. It was a seller--exactly what we were looking for and loved the color. Everyone who handled the transaction was excellent. Bobby Lane, sales consultant went over everything with us and even got in the care with us to show us how to operate everything which we had never had anyone do before. The general manger there helped us, as well as Rick Smith, get the price that we could afford. We are very very pleased with our new 2012 Camry. The service thru the years since our 2003 purchase of our sienna was the main reason for returning there for another Toyota. Thanks for the efficient help from Bobby and all the other employees who helped. Bruce & Dorothy Heller

Steiner

Oct 20, 2011

This was the worst experience I have ever had with a car dealer. The simple story was that they had a used vehicle that I was interested in. I dealt with a salesman that was very nice and we eventually came to an agreement on price that his managment approved. I was told to go online and fill out some forms that would reserve the car for me which I did. This all occurred Friday afternoon. The plan was for me to wire them the money on Monday morning to pay for the vehicle. Saturday morning someone else was interested in the vehicle and they sold it to them even though we had an agreed to deal and I filled out the online forms that they told me that I needed to do. I am a 49 year old man with an annual income of $200K and flawless credit history. I'm sure someone offered them more money than I did and they sold it. Trust is a very important trait I expect someone to show me when they want my business. Obviously their word means nothing.

dallen3651

Aug 20, 2011

bobby was very prompt on coming out to greet us, when we got to thedealership. introduced himself to us, offered us assistance, when he found out what we wanted he went out of his way to show us several styles and colors of cars. After we made our decision, he gave us several options of ways to purchase our vehicle. we were very pleased with the way we were treated that day. he's a great salesman! thanks,Bobby Lane Dale and Donna Allen Stanford, Ky

fallen765

Aug 20, 2011

Very helpful, informative, personable and he made me feel very comfortable. Out of all the various car dealerships that I encountered ok my search for a new vehicle he was by far the best sales person.

rwarobi0001

Jul 24, 2011

When my husband and i were pleased with the customer service we got from Bobby .He went above beyond to ensure that we were comfortable and satisfield .He answered all our questions and addressed all our concerns we were satisfied with his services.I will reccommend him to my friends.

jgeneral

Jul 20, 2011

Dara Yeang does a great job in the sale of vehicles. He is very knowledgeable about the product and attempts to listen to your need for information when making a big purchase.

Damos

Jul 10, 2011

I was very pleased with the entire car buying process with Toyota Nicholasville. The staff were very knowledgable of all of the cars features. The salesman was not pushy and was very willing to accomodate us in the process of purchasing a new car.

djpawlak33

Jul 9, 2011

dara helped me when i really had a problem with my kia sedona, he gave me clear cut advice, helped me select a rav-4 that would meet all my needs and guide the price negotiations where i belive the dealer as well as me both got a great deal, his follow care has been wonderful and has shown a personal interest in me and my family and pet bull dogs. he has been to the house and thats why i went back to him and TON when my daughter needed another car. i truely consider dara as a friend .Dennis J. PawlakFirst Sergeant, US Army (Retired)

highlander120

Jul 9, 2011

Dara and Yogi were both very pleasant to deal with. They both did a great job of finding out exactly what our needs were, and working toward a price that everyone was happy with. They were friendly, respectful and treated us like intelligent and informed consumers, unlike the Lexus dealer that I had just visited. I would definitely recommend this dealership.

snarr

Jul 9, 2011

He did not push for a sale like many others do. He let me drive several vehicles and then make up my own mind. I did not feel pressured by him. The only thing I can think of to help him in sales is to spend a little time going over the extras on the car which were available. I might have picked the device that works with an automtic gate operner if I had known about it during the sales pitch. I think he was wise to let me go slowly and make up my mind cautiously. I have recommended him to others. This recommendation led to a lease of a vehicle similar to mine.

johnlugger

Jul 8, 2011

Dara is a very professional and personable salesman. My initial experience in buying a new car was made better by him and Dara is always curteous and friendly when I come for periodic service. I will look him up when I need another vehicle.

Smallfry65

Jul 8, 2011

Dara Yeang was very friendly and very knowledgeable. HE was not pushy at all. He showed us several options and new the options for each vehicle we looked at. THe dealership was also very neat and clean. I have already recommended Dara to others and will continue too!!

stryker82

Jul 3, 2011

I have bought 2 vehicles from this dealership. Both times they have gone out of their way to provide me and my wife, with the best service. Both times we had Scott Mcmanus as our salesman. He is the best at what he does. I am a Toyota teammember, and they gave me the best prices for my vehicles. The dealership goes above and beyond for team members and other customers equally.

jasonlong

Jun 18, 2011

These people will test drive your car and then keep the keys to pressure you to BEND to trade on their therms...VERY 1970'ish!! Drove too far to be treated this way. I'll buy where I don't have to put up with this type tactics from a dealership!

bmstale2

Jun 10, 2011

We purchased a pre-owned Toyota RAV-4 at Toyota on Nicholasville. Bobby Lane helped us with our purchase. He was friendly, knowledgeable, and listened to our questions. We ended up paying a bit more than we anticipated, but feel we got a great deal on a certified car with warranty. We spent upwards of 4 hours at the dealership, which made for a long afternoon, but it was time well spent.

Willis5358

May 30, 2011

It was a nice experience working with Bobby Lane. His interest in satisfying the customer and trying to develop a positive relationship while providing insightful vehicle knowledge was impressive. Very professional and courteous group. We were able to make an educated business decision based on the information that was provided to us. No pressure, no stress. I'll refer others to this dealership and Bobby.

Lacy Neal

May 26, 2011

Bobby Lane was the best salesman I have dealt with he was friendly and respectful to my wife and I. We found the service to be the best. our last several cars were general motors and we never got this kind of service. I have one problem with the price which reduced my overall experience. Bobby told us there was no promotions or rebates on this car that we had to pay the full asking price which we did plus bought the extra warrantees. When returning home and reading the paper there was an ad for Toyota on Nicholasville that stated make your best deal on any new Toyota except Preus and get $1000 off that price. I called Bobby about this and asked him if he knew about the rebate he said that he did but the 1.9 interest would more than compensate. The 1.9 was due to our good credit and part of our best deal. The ad did not say low interest or $1000 back, We should have got the $1000 off plus we paid an additional $60 in sales tax on the $1000. I would recommend you to my friends but caution them to be careful of the bottom line, you do not have the customers best interest in mind there.

Beth Roettger

May 17, 2011

I walked into this amazing, top-of-the art dealership and was immediately struck by the friendlieness of all employees! Then, I met Bobby Lane!!! What an incredible man! He instantly put me at ease with his genuine, fun-loving, and compassionate interest in me. He is, without a doubt, the most knowledgeable salesman I have ever met! He demonstrated how every "bell and whistle" worked, and led me to the car of my dreams...a step down from where we started. Bobby seems to be a warm,and genuinely caring person. Happily, after all the excitement, I drove off in my new fabulous Rav 4!!! Without reservation, I know Bobby will look after my well-being for many years...putting me in the right hands at Toyota on Nicholasville when the need arises! I love my new Rav 4 and Bobby!

gdfoster2

Apr 22, 2011

Bobby was extremely knowledgeable about the car. He answered all our questions without hesitation! I had driven a Sonata and a Nissen but the Camry was sooooo nice. I knew as soon as I drove it that it was the one. The interest rate and trade-in were great. I am really enjoying my car. It rides so smooth and I love the radio!

butler7

Apr 17, 2011

My 2000 Tacoma is being repurchased by Toyota under a frame rust problem. Toyota is giving me a very fair price and I needed to purchase another vehicle. I met Mr. Bobby Lane the day I was advised my truck was to be repurchased and told him I would come back as I had an scheduled appointment. I returned two days later and Mr. Lane could not have been nicer. He listened to my wants and needs and was extremely helpful and informative. I ended up purchasing a new Tacoma and don't know who is more excited; my wife or myself. Everyone involved in the process, from front to back or top to bottom, was very courteous and professional. I never felt 'pressured' to purchase this or any other vehicle. Based on my experiencs, I can whole heartedly recommend Toyota on Nicholasville and Mr. Bobby Lane.

hayhay46

Mar 29, 2011

Bobby couldn't have been nicer. He really loved the car we purchased and you could tell he was well versed in the Prius during our test drive. We drove about 40 miles away and it was definitely worth it. I didn't feel scammed or cheated like a car buying experience can be. Bobby seemed very trustworthy.

fswatts

Mar 28, 2011

This was the most positive experience buying a car I have ever had. I have to say Bobby Lane is the best. I would recomend if you want to buy a car from someone honest go see Bobby. He will treat you like family. I will definitly buy my next car from him.

georgiefski

Mar 21, 2011

I just purchased my seventh Toyota, a new 2011 Prius, and as usual I had a great experience and was provided with great customer service. My salesman, Bobby Lane, was very knowledgeable, very friendly, and showed a genuine concern to make sure I got the right vehicle and a great deal. He is a true professional and has my utmost trust and confidence. I plan on purchasing another vehicle this summer and will definitely ask Bobby to assist me again. Overall, everyone at the dealership was very helpful and made the entire purchasing process smooth and efficient. The finance manager Will, and the GM deserve credit as well. Great job to all and thank you again Bobby!

tonyastilz

Mar 2, 2011

Our experience with Toyota on Nicholasville was GREAT! Bobby really helped us figure out what were the best options for us and really worked hard to get us the best deal possible. He was great at making our two small children feel comfortable as we waited for things to go through. I can't say enough about our experience, definatly the best place to buy a car.

tdtommy2468

Feb 26, 2011

My salesman was able to answer my questions and understood what I was looking for. Once that was determined we searched out a vehicle and made a deal on a Corolla. I will most likely return in 3 to 4 years to purcase my vehicle for retirement. Salesman was working to make the deal and I was pleased.

joe dan gold

Jan 7, 2011

Good inventory.....Interested but not pressuring sales person....good facility...established a trust with salesman.....everyone was friendly starting with the receptionist, salesman, manager and fiance staff. I felt that my questions were answered truthly and openly.

irene Winch

Dec 13, 2010

I inquired about 2011 Prius. Received a call with a promise of a call back and e mail information I called the dealershipm twice and have no response. I thought that you were interested in selling cars.I live in Florida but the vehicle would be purchased for a resident of Kentucky.

italian21futbol

Nov 22, 2010

This dealership has the looks of being professional but its a typical large business that will walk all over you after they get there sale. most are very fake in how they treat you and you get the feeling as if your in a big fitness center meaning everyone makes you feel a little intimidated maybe like your out of place. the biggest problem with this dealership is the help they give you AFTER you buy. Ive been trying to get a hold of a gerry jenkins for maybe two months now.. who knows how many messages ive left. its like he doesnt exist. and when i try to go to a higher authority ive been told they werent available to speak with me and i would just have to wait. bottom line once they get your money theres really no reason to believe customer service continues with this dealer. buy toyota just not from them.

ceh50

Nov 16, 2010

I had been comparing 5 makes/models online: Maxima, Avalon, Lexus, Taurus, Genesis. On Sunday, 11/14/10, I decided it was time to go shopping. Heading south on Nicholasville Road I came to the Nissan dealership- closed. So, I went across the street to Toyota of Nicholasville and went no further. Val Lambert was walking over to greet both myself and my father by the time I shut the door of my Taurus. Val really listened to what I was looking for in the Avalon and selected one for me to drive. It was perfect!! I test drove the car and came back and bought it. My father and I had a great time working with Val. I respond well to people with a sense of humor and it puts me at ease. I never felt pressured, I am one of the 20% of customers who know what they are looking for and when they see it - they but it. Val made this transaction effortless for me. Dave also made me feel relaxed. Both took time to make sure that I understood everything. This is my 3rd Toyota. I seem to buy them at special times in my life. The first, a Corolla, when I graduated from nursing school. The second, a MR2, when I turned 30- red-what fun! Now, the third, Avalon, for my 50th birthday. Going for luxury this time. I have driven it for 3 days now and it is truly a dream. Thank you so much for a great experience!!

Yme223

Nov 9, 2010

My husband and I were looking for a new vehicle, for me. My husband said that since the car was going to be MINE that I could be the decision maker. Roger Campbell was our salesman and he was EXCELLENT! He explained all of the details and really helped me make the decision on which car would be best for me. My husband was very impressed with the way Roger took his time with me, made sure that I understood the pluses and minuses with each vehicle we looked at, and helped me make up my mind. We both agree that the next car we buy will certainly be from Toyota on Nicholasville and from Roger.While we have no direct experience yet on the service department, it does look first rate and we will no doubt love that as much as we do the sales department.Thank you for all you did for me Toyota on Nicholasville.

anthony1807

Sep 29, 2010

the experience was quick and easy. they were straight with us and no run around. i would recommend anyone to take the time an check them out! GREAT JOB!! thanks steve jennings. not only was the sale a great experience so was the financing. they make sure that u understand all of your opitions an what would work best for the customer. if u need to buy a vehicle this should be your first stop!!! thanks again .. james

brianandmissytaylor

Sep 19, 2010

we love this place we have never been treted this good at any other dealer ever this was are second purchase there and we drove three hours to deal with them both times well that is three hours there and three hours back love you guys keep up the good work brian and missy taylor

ctbritton3

Sep 16, 2010

Great experience.Quality employees.I have not said enough so I must continue for another 161 letters or numbers.Now this experience is not so much fun.Oh yeah! I did make it to the game Saturdat night.We really appreciate the helpfulness of Daraand Will.

nancyc4696

Sep 16, 2010

I felt good about the whole process. Chris offered excellent suggestions on cars, financing, was patient not pushy, very friendly and professional. Everyone at the dealership made me and my party feel very appreciated. I will definately recommend this Chris Napier and Toyota on Nicholasville to all who ask about my new purchase.

pugh.w

Sep 8, 2010

steve was extremly helpful and knew about the vehicles we were interested in.our experience was made easy by the whole staff. staff was courteous,facilities wereoustanding very modern and clean. I look forward in having my new rav4 serviced here.

jeeperz1985

Sep 7, 2010

I have already recommended Toyota on Nicholasville and our salesman Steve Jennings to several of my coworkers and friends and family. My husband has also recommended Toyota on Nicholasville and Steve Jennings our salesman. Steve was very knowledgeable and friendly. At no point did he try to push us into a purchase. We really appreciated Steve and all the other employees professionalism and friendliness. We plan to purchase a new SUV in the next couple of years and will be going to Toyota on Nicholasville for that purchase. Also we would like to thank Toyota on Nicholasville for having such a very clean and well laid out facility.

rbreier

Sep 7, 2010

Went to this dealership to LOOK at the Toyota vehicles, not necessarily to actually purchase one. The salesman, Roger Campbell, was very good at asking the right questions and understanding the kind of vehicle I was interested in. We talked about several vehicles that might be a good fit, walked out to the lot that was very well-stocked with new vehicles, and started "kicking tires" until we found a vehicle that seemed to be a perfect fit for me. My wife and I took the car on an extended test drive and returned to the dealership with one question, "What's the delivered price?"I was sold on this Camry SE when this simple question was answered and we agreed to purchase the car right then. The outstanding available financing, the included preventative maintenance package, and the great service contract were simply frosting on the cake. The following day I returned to the dealership on another matter, and since I was there I asked the service department to look at a minor issue I found. They immediately brought my car into the service area and checked out the situation. The service personnel were more than helpful, friendly, and knowledgeable(there was nothing wrong with the car, I just didn't understand how something worked). Being an old guy I have purchased many cars over the years, but I will say this may very well be the best car and the best auto dealership I have experienced. Everyone I had contact with at this dealership was first class! A great place to buy a car!!!

vettech

Sep 6, 2010

Our experience with Bobby Lane was amazing. He was very informative and took the time to answer questions that were most important to us and our situation. Even when when came back to purchase the vehicle he made sure we were taken care of while he was with another customer. Once he was finished he made sure he came right back to us and was there to send us on our way with our brand new Prius. Everyone we dealt with was very helpful and enjoyable to work with. We will go back when ready for our next vehicle.

Brian.rau

Sep 5, 2010

Bobby was very knowledgeable about Toyota trucks. He was very friendly and helpful in finding what we were looking for. He was there for us, and he never made us feel like we were there for him. The showroom was very clean and very presentable. I really liked the layout of the service department. If Bobby had not found us great financing, we would not have bought the truck.

D. Thompson

Sep 5, 2010

I believe Toyota on Nich. is the best dealership in this area. Bobby Lane was all you could ask for in showing and explaining the product and process. He went above and beyond in detail about how all features worked on the truck I bought. He's the man to see if buying from this dealership. The service dept. is the most modern and cleanest I have ever seen. The free car washes are a nice perk also.

lynn24

Sep 1, 2010

Salesman Bobby Lang was excellent and provided the utmost respect and care on my visit. He and Ross worked diligently to get me the vehicle I wanted at the price I could afford and I appeciate them greatly for that. They took their time and gave me no pressure to make any decisions. My husband and I had an awesome experience and I a truly thank God for leading us to that place! The full tank of gas was definitely a bonus as well!! Toyota on Nicholasville is the place to go and Bobby Lang is the man to see!!

bcreec85

Aug 18, 2010

Bobby Lane has given be a 100% satisfaction, quality customer service. The 2010 Toyota Corolla, which I purchase, was a smooth ride. I had received a full tank of gas and polish wheels. This was my first time getting a new car and he made it look simple.I would highly recommend him to anyone. I give him an A+!

basketgirl

Jun 1, 2010

From the minute we walked onto the dealership lot, we were treated with utmost respect. We were given space/time to look at vehicles without someone "rushing" us the minute we arrived. Working with Terry was an absolute pleasure. He was very cordial, considerate and knowledgeable of Toyota products. He thoroughly reviewed all of the car qualities, service requirements, everything that we needed to know. We would definitely recommend this dealership as well as Terry as a salesman. Also, each department that we visited greeted us with sincerity. Thanks Toyota on Nicholasville!

jfranwilkerson

May 25, 2010

My experience with Toyota on Nicholasville was excellent. Terry Fisher was our salesman and he was great. He was very nice, knowledgeable, and allowed us to look at our own pace without hovering over us. I felt very welcome and appreciated throughout the entire buying experience! I love my car!

kkd121761

May 18, 2010

our sales person Kelly Boston was a great salesman- very polite and knew what he wastalking about. Was not pushy.....the show room is very nice and plush. I like the repair/body shop area -nice seating and a TV while wating for your vehicle. I like the coffee shop. There are a lot of cars on this lot. We love the "red" color of our car. The receptionist in the front was very nice. LINDA AND WILBURN McCARTY

goodwips

Apr 22, 2010

I had a very positive experience at Toyota on Nicholasville. I bought a new Corolla!Thank you Bill and Fred.Thank you Toyota for having the best vehicle on the road.I will send all my friends and family to you for their vehicle needs.The knowledge of your staff on the vehicles and Toyota policies made my shopping experience very positive.

stephaniezaglul

Apr 20, 2010

The ratings that I have given for Toyota/Scion on Nicholasville as well as Dara Yeang are all high ratings. The reason for my ratings being high is because my experience there was relaxed, I was not pushed at any point to buy a car. It was also great to know that the dealer had the same car as me, not just bought he has had it for two years with no problem, that made me very comfortable in buying my scion. Dara was also very helpful to work with my finacial needs, I am young and not extremely well off he was able to give me low payment. To top off buying a new car they gave me free car washes for life and first to services for free. These are many of the reasons that I have given Toyota/Scion on Nicholasville and Dara Yeang such high ratings.

Lee Goodin

Apr 12, 2010

Bought a 2010 prius.Keith was very knowlegeable about prius. he went over all the features. We got the car at a great price too.Finance office was very thorough. everyone at the dealer was friendly.thanks xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

dtinky

Mar 28, 2010

we went to ton to buy a new colla sport. we arrived on the lot and did not get attacked by greedy sales people. we had a pleasent look at the stock on hand,picked the car and then we found a salesman.mr.boston was very pleasent and heplful in getting the deal we were looking for. nice car good price.i would send a friend to shop there.

shawnmbrown

Mar 4, 2010

My wife and I have been buying Toyotas since we were married and have loved each one of them. We had left the Nicholasville "family" for awhile, but are so glad we came back! Chris was able to get the exact car we wanted, with the options we wanted, in the color we wanted, and even CHEAPER than cars with less features in our local area. Chris was wonderful to work with and knew his product well. I highly recommend everyone come down and see what they can do for you, tell them Shawn sent you!

littlemermaideku

Mar 3, 2010

Dara was great. he was so nice and very knowledgable. If he didn't know the answer he went to someone else and found out. we were very pleased with him and the entire dealership. He continues to send us emails and has also contacted us by phone concerning the recall.

amyellen

Feb 23, 2010

I am very pleased with my experience at Toyota on Nicholasville where I did lease a new Corolla. I had spoken to Roy about wanting to find a more fuel efficient car before my visit, after he directed me to the dealership's website; I had my heart set on a 09 Corolla. Yet, after my visit I found I could get a great deal on a brand new Corolla. I was impressed with the service and Roy's patients for a first time car buyer. I'm very pleased to recommend Toyota on Nicholasville, and Roy Overholser to any potential buyer.

JohnDudley

Feb 23, 2010

Malcolm was my sales rep that day and I have to say that I have bought a lot of cars in my lifetime, but I have never met anyone like him. He was genuinely concerned with my situation, not just the commission off of the sale. He worked with me extensively to fix my problem and get me into a vehicle that was not only within my budget but also that worked for me. I honestly have to say that this was the most pleasant experience that I have ever had buying a vehicle. I would recommend Malcolms services to anyone I know. I would personally like to thank him for all of his care and concern. Your dealership is blessed to have such a valuable employee as Malcolm. I hope that this letter gives you the incentive to continue to hire the quality employees as the one you have in Mr. Cheek.

alamkhan

Feb 22, 2010

Roy is very nice to person, great personality, helpful in all regardsI will recommend everyone who want to buy toyota to go to him personally.Unfortunatley my wind screen somehow cracked from the left lower corner, like to know how this happened?

Snowbunny69

Feb 19, 2010

I am pleased with my toyota. the staff is friendly and the service department went out of their way to take care of me. this is my first toyota. i had a 2006 cadilac cts that i traded for the camry. during harsh weather, i couldn't drive my cts to work. i haven't had a problem getting to work in my camry.teresa gifford

timex

Mar 25, 2009

My car is now paid off, had problems with it from the beginning that should have been handled BEFORE purchase, they said everything was fixed, but it wasn't.Anyway, I paid off the car, just because I wanted a positive entry in my credit report, not a negative one - now they tell me they don't report credit, the car has been paid off for 3 months and there is no entry in my credit report, I have no title, and they are not at all helpful. DO NOT BUY from Toyota on Nicholasville - they will rip you off and not even attempt to fix their mistakes.

L

Jan 15, 2009

Saw 'NEW Listing' for low mileage(35K)'01 Toyota Celica on CARS.com. Since I'm out of area, responded to link to ask for more info on vehicle and actual picture of the vehicle, as there was a stock vehicle photo. Got call back from Fred, wasn't prepared with answers to questions from E-mail, surprised to now that photo on CARS.com wasn't of car, did say that the mileage was actually 56K, and said he would send me new E-mail with better info, pics, incl. asking price. Later, got email with photo, but it was of Fred! Sent reply cause I thought that was funny, but it's been three days, their ad on CARS.com has never improved (except it now says mileage 93K), still no price, and Fred has never followed up. I say - SKETCHY at best! There are way too many good vehicles on the market right now - go somewhere else to do business!

cpersyn

Nov 17, 2008

Great! deal with the internet department and Stephen W. salesman. Beat the best deal I got from Greens. NO games!!!!!!!!!!!!! I did my homework before I ever went to the dealership, knew what my trade was worth, what car I wanted and what my credit score was. Worked out most of the details through email, whole process at dealership was less than an hour! 2009 Corolla MSRP $18,520, got for $16,990, with 2.9% for 60 months. Got what I wanted for my trade per the average trade-in of KBB,Edmunds,NADA and blackbook online.Highly recommend the internet sales department and Stephen W. and Kevin in finance they played no games and no up-sale. These 2 were honest and efficient. Would not recommend walking in off the street to the regular sales department. They were crammned in the main sales floor working the old school 4-square sheets. I felt sorry for those people.Do your homework, do most of the work through email and have realistic expectations of your trade. Work all the dealerships for your best deal.

gentled00

Sep 2, 2008

I went there as a suggestion from a fellow co-worker. The dealership is about 16 miles from where I actually live. If ever there exists a place that smacks of how cars have been sold in the 60's through the 80's this has to be the Mecca...absolute dishonest and say ANYTHING to make the sale type of setup. I am surprised that Toyota has not yanked their franchise license. BEWARE !!!!!

dstkp417

Aug 29, 2008

When I drove 30 miles and with a decent low milage vehicle, I sort of expected MORE!! When I arrived I entered the Scion showroom not knowing I was in the wrong area, but finally found the Toyota showroom in another building, I have never been treated more like I DIDN'T MATTER that stunned me more than anything. I wished to trade a 2004 low mileage model for a new Camry. The offer was $1,500.00 less than I got at a competing Toyota dealership. Sorry I drove out of my way!!

bam5874

Mar 19, 2008

I had an excellent experience while at Toyota on Nicholasville. I purchased a new Tacoma from Fred, a salesmen who corresponded with me via email. It was by far most laid back salesman I have ever come in contact with. Fred not only made sure I knew all the facts up front, but he took pictures of the vehicle and sent them to me so that I could see what I was purchasing before even stepping foot on a dreaded car lot. I will have no problem referring friends and family to Fred at Toyota on Nicholasville. He made everything extremely easy and all we had to do when we got to the dealership was drive the car and sign paperwork...no negotiations, no "talks with managers"...nothing! Fred kept his word, offered us low low pricing on the first try and earned our business in an instant. I would suggest anyone to go to Nicholasville if they are looking for the easiest car buying experience yet.

kittykrazy

Mar 19, 2008

This was the first time I bought a car by myself. For years I have watched as my parents haggled and fought with car salesmen and managers. It seemed to be the most unpleasant experience a person could have:on at least one occaison my father got up and walked out! I was determined not to go through that kind of nightmare. I did my research, got all my prices and the equipment I wanted and contacted the dealership on the internet. The entire process was absolutely painless. I left there with the car I wanted and did not feel I was taken advantage of because of my age. It was a totally non-confrontational experience.WhenI told my Dad about it he was amazed.I wouldn't be surprised if he bought his next car from Toyota on Nicholasville through the internet department!

cathylambert

Mar 18, 2008

Being a woman, the whole care experience can be a little overwhelming. Past experiences have made me absolutely dread this process. For some reason, people tend to believe women are not capable of understanding anything about how a car works, let alone purchasing one. This time I thought I would try something different and avoid the actual dealership experience. So, I went online to Toyota on Nicholasville's website. It was very easy to navigate and within 15 minutes I had a response from Brian Collins regarding my inquiry. They made the entire process easy from start to finish. Even the negotiation, which usually makes my stomach turn, was relatively painless. When the process was complete Brian delivered my new car to my door and had all of the paperwork ready to sign. I didn't even have to step foot on the dealership lot. He went through all of the features and made sure I had a complete understanding of the vehicle and all of my new gadgets.Believe it or not, I even had a call from the Internet Department Manager, Mark Noger, to make sure I was completely satisfied. I highly recommend Toyota on Nicholasville's Internet Department. I will NEVER consider going anywhere else.

eacarter12

Mar 16, 2008

I shopped for an Avalon on line with several Toyota dealers. I'm not a car buyer that enjoys the normal dealer negotiation process. I found Brian Collins and the internet sales process responsive, friendly, effecient. Brian helped me find the Avalon that matched our requirements and he quickly gave us a price on that vehicle. The first price matched what I was willing to pay for the specific vehicle. I never left my house until Brian had found the right vehicle and given me the acceptable price. We came to agreement on the vehicle and the price via the internet by late morning and by late afternoon we were parking the new Avalon in our garage.Based on my experience I would highly recommend Toyota on Nicholasville to all those people who don't like spending time sitting around a dealership while seveal layer of salesmen and managers negotiate your deal. I never found that I left those experiences with a good feeling about the dealership or the deal. I left the Toyota on Nicholasville internet experience with a good feeling about my Avalon deal and about the dealership.

SLP

Mar 16, 2008

I purchased a 2007 Camry XLE from Toyota on Nicholasville and I was exceptionally happy with the entire experience. I had investigated the vehicle options over the internet prior to visiting the dealership and dealt primarily with Mark Noger and his staff in the internet department. I was provided with plenty of time to look at the different vehicles and discuss the options regarding purchase. Every question I had was answered in full. From the moment I stepped in the door I was treated with respect. The dealership did not have the exact car I wanted (color) on the lot so they went out of their way to find it and have it delivered the next day. The trade-in offer for my 2003 Camry was more than I expected and more than I was offered by other dealerships. After the purchase, Mr. Noger and Mr. Wasson contacted me to assure that I was happy with the car and that any questions I had about the vehicle were addressed. I thought the sales staff was professional, respectful, and made the experience enjoyable. I would highly recommend this dealership.

Hank47

Aug 5, 2007

Just found this site. Several times in the last few years I have gone there to look at vehicles. At least twice, I had called in advance to see if they had a particular vehicle on the lot. Both times they lied as I was able to be there within a short time so they hadn't just sold it. I have never dealt with a sleazier bunch of sales people who obviously just look at the customer as a target. I will never set foot in their dealership ever again. Interestlingly, the Lexus store right next door which is owned by the same group is one of the classiest dealers I have ever dealt with. We bought a used car from them last year and and their sales and service couldn't have (and continue to be) been better. I would give them "5's" across the board. Again, absolutely amazing they belong to the same folks. The Lexus Store is highly recommended!!!!

rjr08

Aug 28, 2006

i bought a 1997 saturn from here 3.5 years ago with 60000 miles after about two weeks it was clear that this car had an oil problem. It was burning about two courts a week. I dealt with the problem for about 8 months then decided to trade it back in with TON thinking they would make me a good deal since the first car was crap. After alot of aggrevating they talked me into a recent trade of a 1995 toyota tacoma with 50000 miles. the trucks appearence was good and overall very clean but it had an idle problem and would vibrate real bad when not pressing the gas, but my salesman assured me they would fix it, after three visits to the service department the problem is still not fixed some 15 months later. They eventually told me that it was a computer thing that could not be fixed. In my opinion anything can be fixed just at a certain cost which they didnt want to cover. Now to this day I still owe $7000 for a 11 year old truck that is only worth about $4300 and cant get out of it. So my thinking that they would make me a good deal to keep me as a customer was wrong they just screwed me twice. I made it clear to them that the saturn had a bad moter but that didnt keep them from putting it back on the lot and resaling it. I would highly recommend greens over toyota on nichalosville

rlawyer884

Jul 11, 2006

I've dealt with service and sales. Though dealership costs in the service area are always high anywhere, the service department has always treated me with respect and honesty. They've illustrated or shown me parts and problems so I'd understand what mechanics were talking about. Once, two mechanics actually rode with me to help figure out a weird noise my van was making. They are mostly responsible for my vehicle with 450,000 miles being on the rode today.

madaboutneon

Jul 20, 2005

I was sold a used 2005 Dodge Neon and told as part of the deal that I would get new floor mats (there were none). I was also told that I would get 100 gallons of gas, as part of a promotion they were running. After signing the paperwork I was told the 100 gallons of gas were only for people buying new cars but "I'll talk with my manager and get you a couple of oil changes instead. " I was also told, after the deal of course, that they could only find one key and one remote entry control. It's a chip key so buying a key would cost $100. They hummed and hawwed and finally said they'd get me a key.<br><br>That was almost three weeks ago. To this day they've only returned a phone call one time (and they're always "with a customer when I call") and as far as I know there are still no floor mats and still no key in my future. Needless to say, I never again heard mention of my free gas or oil changes.

jim_buck007

Jun 29, 2005

Mark Dailey, Steve Maynard, Matt Branum, Trey Sims, Laura Beth Heckman. You say you do not recognize any of these names. Probably because the turnover is so great they're all gone someplace else.<br><br>2 of them are/were serrvice advisors and the others are/were sales. My rating for "Friendliness" was upgraded because to be fair, one of the service guys really tried. My daughter took her older Camry in for a simple starting problem and was quoted a price to "overhaul" the engine, definitely more than blue book value. Their estimate wasn't reasonable. It wasn't even believable. Basically, they were saying that they really didn't want to do the work and bid so high to tell her to go away. She went to Lowell's who fixed the starting problem for less than $100. While it was there, Lowell's inspected and itemized every single thing on the car that needed work. Not surprisingly, his estimate to do it was about half what TON had quoted just to do the starter problem.<br><br>Toyota on Nicholasville is a great place. A great place to stay away from.<br>

Jrison

Sep 5, 2004

Went in and after a few test drives, I decided on a used Ford vehicle. Told them I would think on it. I called back and told them I was on my way and was assured the vehicle was still available. After I arrived and had started filling out paperwork, I was told that the vehicle had been sold. Then they attempted to upsell me. Then I was told I couldn't get financing for another truck. After going to another dealership and choosing a Ford product, when my credit was run, they determined that Toyota on Nicholasville had not even run my credit applications, so there was no way of knowing whether I could have gotten financing.<br><br>In the end, I ended up buying from another dealership and getting my financing for a newer vehicle, for the same price "as the one I couldn't afford."<br><br>Would not recommend them. If they can't upsell you, they don't care for your business.

etirbynnor

May 24, 2004

Buyer beware!<br><br>These people will lie to you. They will cheat you.<br><br>And to top matters off, their service department is either VERY, VERY incompetent, or they are part of the overall plan to defraud you and cheat you out of your hard-earned money.<br><br>INCIDENTS<br><br>At the time we were a "Toyota" family. At somewhere around 25K-30K miles, my truck developed a real bad shimmy in the front end during braking. When it went in for service, I told the service writer about the problem. Later in the day he called me telling me it would cost $400+ for new brake rotors. His explanation: The brake rotors had warped due to having been run through water. Well, duh! It sometimes rains here. Does it rain where you live? If so this truck is not for you. Anyway, I declined his estimate and took it to a "Tire and Brake" place where they turned the rotors. The shimmy went away.<br><br>On another occasion, my wife took her Camry in for normal service. When she picked it up, it was missing real bad. She immediately took it back. They found that the engine compartment was full of water, everything simply drenched. This is a 4-cylinder gas burner, not a diesel. It has spark plugs, spark plug wires, and a distributor, all of them soaking wet. The mechanics there sent my wife on her way, telling her that the miss would stop when the water evaporated.<br><br>Later on, I took my truck in on a Saturday and experienced a similar missing problem when I picked it up. 2 miles later, it was still missing. By that time, I was closer home than to the dealership so I went on home and checked under the hood. There was no evidence of moisture, so I called the service department. Since it was Saturday, they instructed me to bring it back in the following Monday. I did. But I had to take off from work. Anyway to make a long story short, they found that when the spark plugs had been replaced during the service, they had not been "gapped".<br><br>Less than 3,000 miles later my daughter was driving the truck on an out-of-town trip when it overheated. There wasn't a Toyota dealer there so she had her towing service take her to the closest USAA locally recommended service facility. The mechanics there diagnosed the problem as a stuck thermostat. Complete cooling system service (including installing a new thermostat) was one of the service items that I had paid for less than 3,000 miles before. Then, several thousand miles later, the engine started to miss and "blew steam" when it was shut off. The problem was a blown head gasket and a warped head. Repairs were in excess of $1,000 at a third-party facility.<br><br>So, all in all, these people cost me a lot of money. But they'll never get any more. And every time I get the chance, I'll tell everybody I know just how crooked they are. It's my goal to cost them in lost sales and service, as much in one year, every year, as they cost me altogether. So far, I'm doing pretty well. None of our family has replaced a Toyota with another Toyota. My wife now drives a Rodeo (she probably would have wanted a 4-Runner). I now have a Nissan Frontier. My daughter (she had a Tercel) now drives a Mazda. Her husband (he had a Tundra) now drives an Acura. My brother-in-law (he had a 4X4 pickup similar to mine) now drives a Suburban. There are still 2 Camry's in the family (another daughter and a sister), and It's pretty well set that when time comes to replace them, they'll buy something other than a Toyota. My daughter is already leaning toward a VW Passat.

sdmuk99

Jan 26, 2004

This may be the Toyota superstore, but do not let them fool you. The prices that are on the new Toyota's they sell are no better than what is on he Toyotas on Green's lot. I was shopping around before I purchased my Jeep, and I was not at all impressed with this dealership. Potential car buyers are herded in like cattle, then they are moved from cubicle to cubicle. The sales people are pushy and the GM is in general a jerk just an observation from my point of view. To be honest I would not buy a vehicle here, but that is just my opinion I am sure there are a thousand other people who would swear by them, but this is just my input for what it is worth.<br>