Toyota of Deerfield Beach reviews
Toyota of Deerfield Beach of Deerfield Beach offers you the opportunity to find used cars by Toyota of Deerfield Beach. Toyota of Deerfield Beach is a trusted dealership serving clients throughout Deerfield Beach, in search of certified used cars. Also, Toyota of Deerfield Beach is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Toyota of Deerfield Beach to get the affordable car that is right for you.
Location: 1441 S Federal Hwy, Deerfield Beach, FL 33441
Phone: (954) 719-0330
Working time: 07:00 - 21:00 Open now
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Toyota of Deerfield Beach
33441, Deerfield Beach FL
Check DetailsToyota of Deerfield Beach
33441, Deerfield Beach FL
Check DetailsToyota of Deerfield Beach
33441, Deerfield Beach FL
Check DetailsToyota of Deerfield Beach
33441, Deerfield Beach FL
Check DetailsToyota of Deerfield Beach
33441, Deerfield Beach FL
Check DetailsToyota of Deerfield Beach
33441, Deerfield Beach FL
Check DetailsToyota of Deerfield Beach
33441, Deerfield Beach FL
Check DetailsToyota of Deerfield Beach
33441, Deerfield Beach FL
Check DetailsToyota of Deerfield Beach
33441, Deerfield Beach FL
Check DetailsToyota of Deerfield Beach
33441, Deerfield Beach FL
Check DetailsToyota of Deerfield Beach
33441, Deerfield Beach FL
Check DetailsToyota of Deerfield Beach
33441, Deerfield Beach FL
Check DetailsToyota of Deerfield Beach
33441, Deerfield Beach FL
Check DetailsToyota of Deerfield Beach
33441, Deerfield Beach FL
Check DetailsToyota of Deerfield Beach
33441, Deerfield Beach FL
Check DetailsToyota of Deerfield Beach
33441, Deerfield Beach FL
Check DetailsToyota of Deerfield Beach
33441, Deerfield Beach FL
Check DetailsToyota of Deerfield Beach
33441, Deerfield Beach FL
Check DetailsWhat’s more, Toyota of Deerfield Beach of Deerfield Beach has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Toyota of Deerfield Beach. Check out the listings today to find the right car for yourself. Toyota of Deerfield Beach is definitely the best place to buy used cars online.
Richard Jolles
Jul 13, 2021
My experience at Toyota of Deerfield was a pleasant change from the others I’ve been to in South Florida. My advisor was ready when I got there, took care of me right away. Made good recommendations when asked. The service was done in a reasonable amount of time and the truck was nicely cleaned when I got it back. The prices were fair and reasonable. I have an honesty check I try at new dealers, and that’s to ask for the price of a replacement key. I’ve gotten it replaced a few times at different dealers and find the price varies by 10x. Toyota of Deerfield did not BS me about the key and just offered me the actual price. Other local dealers have attempted to have me pay 10x more claiming my metal key has technology that my particular key does not have. UPDATE: I’ve been going to Toyota of Deerfield for 3-4 years now. I feel that they have been consistently upfront about what needs doing, what will need doing in the future, expected costs, and options. I think it’s an honest place that does good work.
Jimmy Philyaw
Nov 5, 2021
Shaun the tire store expert is awesome! He spent time with me going over different options and together we selected the best tires for my vehicle. Installation was smooth and easy and he recommended the alignment which made total sense with the investment of four tires. I highly recommend the Deerfield Beach Toyota service team for all your vehicle needs. The Parts Manager Omar & the Service Director Darren are top notch! This is the only place I’ll take my vehicle for service and you should too.
Darren Fortin
Apr 2, 2021
This place is very clean and worth the trip to go check out, because its a fairly new facility. The people here are very nice and knowledgeable. Darren, the service manager is a great guy and really willing to go out of his way to make whatever issue you have corrected. Plenty of seating areas inside and out and during the weekdays they have a little kitchen that will cook you food if you get hungry.
Wiatt Cooper
Jan 21, 2021
They’ve been great in the past but this experience was just okay. My service rep was nice but had a little attitude when I asked if I could pay when my car wasn’t done yet. He had came out and said my car was just about done just needed to be washed. I waited another 30min and figured my car would be out soon and wanted to pay. The service was basic “oil change” and topping of fluids etc. I was disappointed when I was told it would be done an a hour or hour 1/2 max but took over 2 hours. It took over an hour just for it to be washed and they don’t clean the inside. I went back in after 2+ hours to check on it with my service manager who was gone. I waited for 10min and nobody helped me. Then I looked at his desk and my keys were sitting there. I’m not sure how long they were there and wondered why someone didn’t come and get me. I understand that things can take longer but when you tell me my car is done and it takes over an hour to be washed or you forget to tell me it’s ready... Does not make me happy! I took off time to work to be there!
Gene Torres
Apr 11, 2021
This dealership is really exceptional. They really treated me good. The place is clean and all the staff have answers to questions. They put together deals with no detail left unturned. They did an amazing job so much so that I can’t wait to drive out of my way to service my car here. And the selection of vehicles is great! AJ was the best sales guy. He gave 110% attention and made us feel welcome. Finance guy Marcelo was so kind and helped us through the final process.
bchapee
Nov 30, 2016
I bought two cars from Vladimir this year (2016) and find him to be a trust worthy, friendly, and a genuine person to do business with.
Alessandraa73
Nov 27, 2016
Nice and really comfortable place, Ciro and Carlos really make me and my family fell like home, the financial guys where very helpful!! I got what I want and I'm very happy!! Thank you !!
Amaral, Raimundo1731
Nov 22, 2016
Obrigada a toda a equipe Deerfield Beach Toyota. Atendimento excepcional, atencao, profissionalismo e empenho, mostrando verdadeiro amor pelo que fazem, fazendo todos os clientes, sem excecao, se sentirem em casa e seguros no fechamento do negocio e realizando o sonho do seu carro zero. A melhor e mais empenhada equipe ja visto ate hoje nos nossos 17 anos nos Estados Unidos. Parabens a todos, em especial aos que nos atenderam, Carlos Bahiano, Ana Maia, Dandara, Veruska, Cyro e John Dearing.
Christabella
Nov 21, 2016
Eduardo was the bomb...made it easy along with Mauricio to get a really cool Prius. The Bombshell is sooooo quiet....we tried the Prius V...too big. The Prius C had a little too much road noise from my point of view. The Prius I got has a wonderful technology package and Eduardo not only paired my bluetooth but adjusted all my settings and showed me how to do what I needed to maximize my experience. Would recommend him wholeheartedly.
Justin Rivera
Nov 19, 2016
Walked in thinking I only had a few options but because I got to work with this excellent representative of Toyota named Duane. Sales manager Matt was very humble and informative. Everyone hear was very straight forward and helpful. No BS what so ever! I would recommend this dealership to anyone!
Toyotapurchase
Nov 19, 2016
Natalie Pena & her supporting cast did a great job! I felt very comfortable with her. This was a long distance deal, and she was very effective in handling the details over the phone.
Alvanira
Nov 16, 2016
Melhor dealer Da Toyota. Ciro Marinho e Cralos Oliveira me deram todo suporte na compra do meu carro e sai com minha Tacoma dos meu sonhos!!
Ccruz7310
Nov 13, 2016
I would highly recommend seeing Bonnie for your new car. She is very friendly, understanding and helpful. She works to give you the best price possible
franrobert
Nov 12, 2016
Eddy was very attentive and very knowledgeable about the Camry. He did his best to get us an affordable price for a loaded vehicle. The paperwork was overwhelming.
Bdwilliams25121
Nov 9, 2016
Bonnie Shafer is the best. Trust me, if you are in the market for a new ride, Bonnie Shafer at Toyota of Deerfield Beach is the person to see.
Jrs4696
Nov 9, 2016
The employees are exceptional! From the time I arrived until the time I left was an awesome experience! Very helpful and quick with purchasing my new car. I can't say enough about them!! Fantastic!!
Rav42015
Nov 9, 2016
I drive from Miami to service my car here. Much better service than the Toyota dealerships in Miami. Everyone is so friendly and nice . Love that they wash my cor too!
Marilia
Nov 5, 2016
I had a very good time trading my car with them, service is excellent, their staff is attentive to your needs for a new car.
Jasmine5
Nov 4, 2016
Gregory was so helpful. Not agressive or overbearing. Kind hearted, sweet and very knowledgeable. Wish I would have found him months ago!! Thank you God for sending this angel!!
Mmh76
Nov 4, 2016
I am so very grateful to the staff at Deerfield Toyota. I bought my first car in 10 years there today. Conny made the transaction painless and there was no pressure. I wasn't sure I wanted to buy today and I came to the scission on my own while she was patient and the rest of the staff let me be. The finance team (Hector?) was phenomenal as well. I'm really pleased with my purchase and with my experience. Thank you Conny and everyone else over there.
Dana
Nov 3, 2016
I had my car totaled while transported from NY to FL. Not knowing any mechanics in the area my car was sent to the dealership and I realize now I was lucky. My service rep Manny was honest, responsive, and very patient with all the claims that went through him. He helped make sure not only everything was taken care of in a timely manner but spoke with multiple representatives from my transport company, relocation company, the company I work for and insurance agents. He provided superior mechanical work but the customer service aspect was the best I have experienced. So much to the point that I am going back to that dealership to look into buying my next Toyota
Kevin Lo
Oct 30, 2016
Assistant Service Manager, Mario Dorestant is professional and friendly, good service .Every time finished on time. Toyota of Deerfield Beach is the best. I'm glad find the best dealer.
Gibbsnewride
Oct 29, 2016
Everyone I had contact with at the dealership was helpful. courteous, and professional. Did not have to spend a lifetime negotiating a price for my Avalon. Special Thanks to Alex Williams who worked my deal with me always being conscious and respectful of my time. Cg
Lav1234
Oct 29, 2016
I love this dealership. I felt like my time was valued while I was there. Alex Williams my salesperson was very attentive and patient. It was a pleasure working with him. He definitely stands out above the rest.
Viviane18
Oct 28, 2016
Servico impecavel, pessoas amaveis, Ciro vendedor tambem nos deixou em casa!Aprovo e recomendo!Me senti comprando no Brasil, vendedores falam portugues, ingles e espanhol...
Abu Jassem
Oct 26, 2016
All stag we dealt with were exceptionall great people. Gregory was very honest and kind in his presentation of vehicles thatvmatch what we are looking for, and was helpful all the way until we purchased and picked the car Gregory you will have a good career in the future with whatever you doKind regardsUncle Omar
Acarr96
Oct 21, 2016
I was very pleased with the service and professional help received at this dealership. I have owned my Jetta for three years now and many dealerships within south Florida did not offer me the hospitality that I experienced here!
sharrell5667
Oct 18, 2016
Alex Williams assisted us with our purchase of a new Camry and provided the utmost customer service with knowledge, sincerity, patience, and friendliness. He not only helped us with every aspect but he is also a real, wonderful person!Alex went above and beyond in every way and represented the dealership so well that we will never go anywhere else - we can honestly say that he is the best "salesman" we have ever encountered and the whole experience wouldn't have been the same without him! What a dear, sweet, smart man Alex is and what a great car we got!! I don't know if the treatment we received at Toyota of Deerfield is "normal" throughout the retail auto sales world or not, but they sure treated us royally and made us feel very comfortable and ultimately, very happy! Thanks also to Matt and Dwight!
Buddy
Oct 16, 2016
Daniel Montaivo was my Salesman! Gives you the FACTS and Very professional, not the typical salesman we fear when purchasing a car. First Class job by Daniel!
Jayallen93
Oct 11, 2016
Manny help me today. Very awesome job! Very quick I want there over an hour he made sure he told me what I was getting done.
Sergio Cabrera
Oct 10, 2016
I got more than I expected thank you to all that helped me and made my experience the best I have ever had thank you
giminsky
Oct 9, 2016
Bonnie & Wes are really nice, very professional and very friendly. They did not push anything I don't feel comfortable with. Dwight was really good at explaining the financing process. Overall I had an exceptional buying experience.
SLS
Oct 7, 2016
Jesse James is a fabulous service mgr. I am new to Toyota.. I own another vehicle of a different model / make with another auto manufactur and there is no comparison. Toyota of Lighthouse Pt -Jesse James ans staff are, by far, are a perfect example of professional and effective customer service. Keep it up, it's amazing ! Thank you again for such tremendous service!
V
Oct 7, 2016
I feel I should have had more info about car before I left dealership in the process of sale as I waited 7 hours for loan to go through. I am not pleased with material used to cover seats and doors. everything sticks to it. Hard to maintain. definitely need seat covers to keep it in good shape. But its too late to do anything about it. Not many features for a almost 40,000 buy. I am a bit disappointed as I am now in OR with car trying to get my free oil change and full detailing and the Toyota dealers I've contacted won't do the service. Any suggestions? I was told I had that service free, for as long as I kept car. I was also told by Veruska at the time of purchase that I was spending 31,000 and later I got a letter stating Veruska hadn't added cost of previous loan to car when I thought it was already inclusive. That is a 9,000 dollar difference I am stuck with. Not cool.Javier Ramirez in sales is not on your list. He was attentive. I wanted a 0 mile car fast for travel reasons. Car had 56 miles in when I got it. Not bran new.I feel you guys wanted me to buy and made ways for loan to approve, but I feel I was screwed over. How do you remediate that?
Ethanlong59
Oct 4, 2016
If no stars were possible, That's what I would give them. They are liars. I came in with pre approved financing from capital one. And Dwight Flatt lied and said that capital one changed the deal and required a bigger down payment. I called capital one when I left that dealership and they said the deal they offered me was still the same with no money down. He also told me that I have to wait a year before I can refinance and that was another lie. I bought the car in January at 14% apr and refinanced with capital one in June at 7% apr, the exact original deal they offered me in January. He sold me an extended warranty for $800 dollars even though the car I bought had a factory warranty and they both expire at the same time. I have called and asked for a refund for the skylink service and no one has ever called me back, that was three weeks ago. My next complaint is going to the state attorneys office.
EMalory
Oct 1, 2016
They would go above and beyond to make sure you have a great experience. Very patient and care about your concern. They show value to you as a customer and so for businesd. Keep up the good work guys!
Ellen
Sep 30, 2016
Purchased a new vehicle, the sales associate was Domingo R and my decision to purchase was strongly based on his courtesy, helpful approach between demo and purchase. I visited another dealership in the area,, where in no time the representatives tried to push for an immediate decision. Domingo was the opposite and I highly commend him for that. Thank you and entire Deerfield Toyota.
Fastv6
Sep 30, 2016
I've been to Deerfield Toyota for all my service and work on my truck and had nothing but the best service and treated with the utmost of respect and have felt comfortable leaving my truck in their care
Fribles0126
Sep 30, 2016
Como siempre el senor Javier Ramirez muy atento y amable... con su servicio igual que todo el personal del dealer . Gracias por su atencion Javier Ana y carlos
Mauricio655
Sep 30, 2016
The dealership is very professional and has great deals. The customer service is great. I love my new car which the dealer helped me pick out. Eduardo was very nice and didn't try to use usual car salesman tactics. He was very straightforward. Everyone here treats costumers like family. It was a pleasure shopping here. Would recommend to anyone.
NewToyota
Sep 30, 2016
Purchased a new vehicle some time ago and the service in every aspect is exceptional. Friendly, courteous staff, always helpful. I've visited another dealership from the area and my decision to purchase my vehicle from Deerfield Toyota was based on the environment and mostly the Sales Associate's-Domingo R. friendly, pleasant persona. Domingo was very polite when I was just looking and checking out the new models and did his best to get a good deal. Great job Domingo!
Joe68
Sep 29, 2016
Excellent service.Clean environment.Help me to get the best service in my car.Courteous.They clean my car.They offer me the best deals.They pay attention to my requests and give me the best advice.
Mmariluz
Sep 27, 2016
Javier Ramirez was courteous and very helpful. He called me to make sure everything was going well with my new car and followed up on everything. Great experience! Thank you so much!!
Viviana
Sep 27, 2016
Overall, it was a good experience as I ended up purchasing the car I wanted to get for a long time. . This was the first dealership I visited in person after checking different Toyota dealerships online.
LUIGI S LOAIZA
Sep 25, 2016
MI EXPERIENCIA EN TOYOTA DEERFIELD FUE FABULOSA. DESDE UN PRINCIPIO TRATARON DE HACER LO POSIBLE PARA QUE PUDIERA ADQUIRIR EL VEHICULO, ESPECIALMENTE EL VENDEDOR HUMBERTO URDANETA SE OCUPO PERSONALMENTE EN VARIAS OCASIONES DE QUE ESTO SUCEDIERA, COMO LE DIJE AL GERENTE: "SINO HUBIERA SIDO POR LA INSISTENCIA DE HUMBERTO NO ESTUVIERA AQUI", AUN DESPUES DE ADQUIRIR EL VEHICULO SIGUE TENIENDO UNA ATENCION PERSONALIZADA EN CUANTO A LO QUE TIENE QUE VER CON LOS SERVICIOS O CUALQUIER DUDA QUE TENGO. LO RECOMIENDO 100% !!! ESPECIALMENTE A MIS PAISANOS LOS VENEZOLANOS
RGKJ2013
Sep 23, 2016
I went to Toyota of Deerfield Beach on Saturday just to look around. I walked in with so many concerns & fears but as soon as I got to speaking in depth with Humberto Urdaneta, I knew my search had ended. I was beyond pleased with the deal I got & the vehicle I took home. I would recommend anyone to Toyota of Deerfield & please go see Humberto Urdaneta because his level of service is amazing.
Passos
Sep 21, 2016
I got a very nice experience with Eddy and Bahiano which I never seen before. They support and attention did the difference to decide in few hours to buy my first new car in US.For sure I will recommend to my friend the Toyota Deerfield Beach, I really feel in home for the friendly attention.
Hans and Rosalie
Sep 20, 2016
We just bought a new Toyota Highlander at Deerfield Toyota and were very satisfied with the honesty and helpfulness of our salesman and sales manager. Alex was our salesman and John Curtis was our sales manager.
Julio1208
Sep 20, 2016
I had an awesome experience and was so happy with my new car.My salesman Javier Ramirez helped me so much and he was very professional in helping me make my choice.I highly recommend Toyota of Deerfied Beach to everyone who wants to buy a car.They make you feel like family here great customer service and I made a new friend.
marcia_66
Sep 20, 2016
I had a great experience shopping here. My car is my new baby. My car salesmen Eduardo was very helpful and excels in customer service. Also Carlos was very helpful and delight to do business with. Everyone was very nice and attentive. Great deals and overall great experience. Would recommend purchasing a car from here.
Yoandrys123
Sep 20, 2016
A mi me gusto la forma como me atendio el.vendedor Javier Ramirez me ayudo en todo momento y con mucho profesionalismo ayudandome a escoger la.mejor opcion para mi ..Yo.recomiendo a Toyota of Deerfield Beach para toda la gente que quiera comprar un auto pues me senti en familia con un gran servicio al.cliente por Javier analisis y Carlos mil gracias
william thompson
Sep 19, 2016
I had a quick and easy time and everybody was so helpful. They were more than to help me. I would be more than happy to go back again.
Sienna
Sep 14, 2016
Matt and team, you are great, patient and go the extra mile. You made this purchase very easy. Other dealers can learn from you when it comes to customer service.
scott harris abel
Sep 12, 2016
Shane Connette was a pleasure to do business with. He even came in early on Sunday to accommodate my schedule! He was knowledgeable about the different Toyota models and was courteous and friendly. I will recommend friends to see Shane and visit the Deerfield Beach dealership. Many people are often not content after leaving a car dealership but the great transparency and service from Shane eased the process and I ended up purchasing a beautiful new car and left the dealership extremely pleased with the experience.
Roshonnietho
Sep 11, 2016
Ernis was very helpful and patient with my husband and I. We were not ready to purchase a car today but we had to because my the car I bought from the dealership in 1999 broke down this morning. It was a very emotional day but Ernis was a great help. Loved working with him.
Santini2016
Sep 8, 2016
The best place to buy your car and meet a good friends, turning a part of your family.. Great and big dealer, give you all do you need to feel at home. Look for Carlos Baiano & Team!!! They know what is the best for you, they treat you as a family member... Clean and comfortable place!
FRS girl
Sep 7, 2016
No pressure- just honest, helpful salesmanship. Thanks Shane, I love my new FRS!Manager and finance were also excellent. Showroom was clean, bright and welcoming.
My pretty camry
Aug 31, 2016
Never Had I came across such excellent customer service.Words are simply inadequate in expressing my satisfaction thanks to John Dearing and Ernis Almonord . Purchase of 2017Toyota Camry
13 club
Aug 28, 2016
I never had such confidence in a car dealership as I had at Toyota of Deerfield Beach. Natalie Pena was great and in a short time I felt like we were family. She knew what she was doing and very professional about it. I got a great deal on a great car. Jerry Holsman and Dwight Flatt were outstanding. I will recommend this dealership and Natalie, to my friends and family.
Oliveri1204
Aug 26, 2016
Trading in my old car for a New 2016 Corroli was a No Brainer thanks to Bonnie. She took care of everything and before I knew I was driving away in a New Toyata Corrol!! She went above and beyond making this happen. Thanks for helping me out !
Hreyes0421
Aug 25, 2016
I want to thank John Dearing for the amazing customer service that he provided me and my husband we are so pleased with the service and amazing deal we got!! Thank you again for everything
elisem225
Aug 23, 2016
I love the Toyota of Deerfield beach family. I love everyone there and they are always very accommodating! I will always come here and reccomend Danielle A. and all the service managers! Thank you so much!
Fernando10
Aug 23, 2016
Terrible experience. They did not fix an issue of a faulty car con two occasions. I bought a 2011 Mini Cooper in April and broke down 3 times in 3 months. The first time they fixed the issue out of embarrassment but after the third time they said they couldn't do anything about it. My next step is to take my issue to corporate to get it resolved. Do not buy a car from this dealership!!
Badico70
Aug 16, 2016
very happy with the friendliness and helpfulness of the salespeople at this dealership. strongly recommend and will definitely not do business with them in the future
Priusmh
Aug 10, 2016
Best service! Helpful and friendly staff. Answered all questions and provided good advice. Have been going to this dealer for over 8 years and will keep going.
GAETHFLORUSA
Aug 8, 2016
I want to say thank you for the Brazilian team Carlos Oliveira, Ana Maia, Corp Marino and Veruska Bemejo for the excellent environment and personal. ...I feel very happy with the cheerful, they were warm and welcome greeting of Sales associates and wide open to help me to find my new car.....I'm grateful for you all....everything was done to perfection. ....and I am just so pleased and happy that buy a new car with Toyota Deerfield beach.....I recommend this dealer....for sure....Again. ..thank you very much I really appreciate your work. ....Margaret ferreira
Kim Hong
Aug 2, 2016
From the minutes we walked in the main entrance, we already felt happy with the cheerful greetings of sale associates! The environment is just warm welcome and wide open. Buying a new car could be very stressful but I didn't feel like that here. Bonnie Shafer quickly provided us all car choices that we can have based on the model we selected, then pricing and follow up with emails/phone communication arranging for car pickup. We also worked with Wes Premock on test drive the new car, signing up papers and learning how to use special features of my new car. Everything was done to perfection. We are just so pleased and happy that we buy our new car with Toyota Deerfield Beach this time. Thank You!
Joyce
Aug 1, 2016
Bonnie Shafer was very helpful and kind to me when I purchased my new Corolla. Bonnie is very friendly, intelligent, kind and understanding. It was truly a fun and exciting experience buying my new car. I recommend Bonnie to everyone who is looking to buy a car. Joyce Tedeschi
EDWIN FIGUEROA
Jul 28, 2016
Thank you to Ciro Marinho, for taking care of me and guiding me to pick the best car!. I would recommend this dealer to everyone at the Deerfield to al my family and friends, A big 100 Stars to you all for all your great work, and excellent customer services. Once again Thank you!
German Dager
Jul 25, 2016
Thank you to Mr. Shane Connette! You were amazing taking care of me and guiding me the best way possible to get my new car!!!
Kenrobbins
Jul 21, 2016
Natalie was great and gave us a good deal.was happy with the deal we got and it was a friendly environment . I would recommend Deerfield to all my friends.
Amarris12
Jul 20, 2016
Vlad and Vilma deserve the biggest kudos. They are wonderful people who care about their customers. Dwight worked so hard to get the financing I needed. Great employees who should be compensated beyond well.
MrsM
Jul 19, 2016
Didn't need a new vehicle, but was considering changing to a vehicle that better fit my needs due to my recent retirement. Thought that a Prius V might fit the bill. We hadn't purchased a vehicle for at least ten years and would be trading in a van and a sports car. We initially met with Craig on Thursday to talk about the Prius V. On Saturday, I called and asked Craig to arrange a test drive for me. He listened to me and answered all of my questions. Then my hubby brought in the second trade in and the three of us sat down to deal. By the end of the afternoon, we owned a beautiful new Prius V and are now looking forward to retirement travel in a fuel efficient, comfortable, and roomy vehicle. Chose this dealership over others due to proximity and Craig's confidence in the reliability of its service department and personal assistant type extras. Veruska coordinated all of the paperwork efficiently to complete the payment and transfer plates. Overall a very rewarding experience.
Izaias
Jul 7, 2016
I was at Deerfield Beach Toyota today, July 6th for first maintenance visit of 5000 miles. My appointment was at 8:15am. The employee Sandro told me that it would take about 1h30min. At 10:35am I went to check what was going on with my car , nobody could give me a straight answer. I asked again at 11:05am and no answer. At 11:25am the clerk comes with a $ 10.00 gift card and said that in 10min would be all ready but only 11:47am I got the key. I'm very upset and not happy with the treatment received, because they tried to please me with $ 10.00 gift card where I had financial xxxxxxxxx in my job because i spent half day inside the dealership and a lot headache sustained in 3hr20min waiting. The amount of customers on hold wasn't much. When I got there was 5 customers waiting and 12 customers all arrive and left and I kept waiting.The Department wasn't so busy to the point of giving me such hard time.I don't recommend anyone to go there and do any type of business with them.
pie
Jul 7, 2016
First, I want to say the sales consultant, Humberto Urdaneta, was very helpful. He deserves an A+.The sales manager was not helpful at all. He did not seem to be interested in making a sale. I was planning a cash purchase, but in the preliminary agreement form, it showed that I was borrowing the money through them and they added on the doc stamp fee. Raising the price to me.I left because I felt the sales manager was not interested in making a sale.
Priusgal
Jul 5, 2016
Craig Sabarese will work hard to get you the deal you want. No pressure, no hassles. All staff members are friendly and helpful. The facility is kept nice, clean and you feel like you are in a luxury car dealership.
aprilann54
Jul 5, 2016
My experience with the staff at Toyota of Deerfield Beach was one of the best vehicle buying experiences I've had. From my initial conversation with Dwight in Financing, to working with Bonnie Shafer on the fleet sales, Wes in Delivery, and lastly the nice ladies at the front desk. There were great refreshments and comfy lounge area. I am very happy with my Rav4 and I look forward to working with Jessie in the Service and Parts teams in the future. I hope you will share this feedback with the team I worked with.
Megdita
Jul 5, 2016
This was our second car in three weeks at Toyota of Deerfield. Once again, Craig Sabarese worked hard to make us happy. We bought a Prius Touring under factory invoice as compared to Edmonds and true car averages. All their staff members are helpful and friendly.
amal
Jul 3, 2016
I highly recommend toyota! There the best place to buy tour brand new car. I bought my car thereWe had have had the best experience buying a car at Deerfield beach Toyot
Yudith Madera
Jul 3, 2016
Everyone is very nice and pleasant to work with. Their customer service is excellent. I loved working with Bonnie Shafer. Herself and team made sure I got exactly what I was looking for at the price I needed. Thank you Toyota of Deerfield!
D.C.
Jul 1, 2016
Friendly and welcoming staff and environment. From the greeters to the salesman, Craig Sabarese, it was a smooth and hassle-free experience.
Dandara Da Costa
Jul 1, 2016
Toyota of Deerfield Beach is the best place to buy your car, they are always there to help! I recently went there to buy a part for my car and Jose Neto helped me so much! He explained everything to me in detail and answered all of the questions i had. Hes great! I highly recommend. If you ever need a part, look for Jose Neto.
Amy Kirk
Jun 30, 2016
Craig Sabarese found me a great car when I didn't want to buy a car and I walked away smiling! With my vehicle getting older and the safety factor of it going down, I needed to purchase something that would be a good car for my daughter and I to use. He was honest, professional and knowledgeable about the vehicles he showed me and I felt completely comfortable during the entire process. He made sure that not only my daughter and I were safe but he made sure that the car I bought and financed worked with my budget! The next time I need or want to buy a vehicle, I will definitely use Craig! Thank you!
arkirk27
Jun 30, 2016
Craig Sabarese found me a great car when I didn't want to buy a car and I walked away smiling! With my vehicle getting older and the safety factor of it going down, I needed to purchase something that would be a good car for my daughter and I to use. He was honest, professional and knowledgeable about the vehicles he showed me and I felt completely comfortable during the entire process. He made sure that not only my daughter and I were safe but he made sure that the car I bought and financed worked with my budget! The next time I need or want to buy a vehicle, I will definitely use Craig! Thank you!
Dandara Da costa
Jun 30, 2016
I highly recommend toyota! There the best place to buy tour brand new car. I bought my car there and i recently was in need of a part, and Jose Neto helped me a lot. He explained everything to me, hes so patient and very friendley. If you ever need a part for you car, look for Jose Neto.
Dario Coral
Jun 30, 2016
It was an overall friendly experience, from Alexis who contacted me & worked with me to find the ideal car, to the greeters once I arrived, to Craig Sabarese who is a very down-to-earth guy, sweet, and knowledgeable. I felt very welcomed and not pressured throughout my time here. I would definitely recommend others to go here if they want to get a Toyota.
dnjgeorge
Jun 30, 2016
Craig Sabarese and Natalie Pena are amazing! They found me the exact car I wanted at the perfect price. I was in and out quickly and left extremely happy! These two are an absolute pleasure to work with. This is my second car from Toyota of Orlando and I would not go anywhere else. I highly recommend them - they are family :)
Harpman454
Jun 30, 2016
We had have had the best experience buying a car at Deerfield beach Toyota we had great service and the best deals.
gpellissier
Jun 29, 2016
Craig showed us the vehicle we wanted, but let us take the time to look it over at our leisure. He then patiently walked us through the process of purchasing the car. All in all, a very professional and pleasant experience.
HappyCamper
Jun 29, 2016
Bonnie & Dan both wete pleasent & helpful. Bobnie went out of her way to help me get exactly what I wanted. Dan made sure everything in the car was programed & in order. I would highly recommend them to others.
Shab1984123
Jun 29, 2016
My husband and I were extremely happy with our experience at Deerfield Toyota. Our salesman Craig was great ! We were so happy with the deal we got, we sent my mom in the next week and she got a new Corolla. My 3 year old neice even had a great time! We will definitely be doing business there in the near future.
titiotito
Jun 28, 2016
The Toyota of Deerfield Beach is best dealer... the Brazilian Team are so nice and ease to do business.Those people are so careful and efficient, they really know what they are doing. We had a GREAT TIME at Toyota of Deerfield Beach. I already recommended to my friends.
f1ernandes
Jun 27, 2016
I'm very satisfied especially with John JC Carlos and Tyra Lee, they were absolutely great and I couldn't for anything better.....I really hope the dealer recognizes their excellence.....
GregH
Jun 26, 2016
I just bought my 2nd vehicle from this dealership and Natalie. This last time was even easier than the first time. Not only did Natalie pay attention to what I was looking for but searched and found the exact vehicle, no, better than I expected. I was away on vacation, she emailed that it was in. She trusted my word that I'd be in the next week to pick it up. When I came into the dealership. It was ready to be driven off the lot! I'm now the proud owner of a 2016 Toyota Tacoma SR5 V-6 Double cab! It's awesome! Thank you Natalie, Matt and Dwight, for making the experience so easy.
izzy
Jun 26, 2016
My experience at this dealership was amazing Mr Richard help me found the car that i always wanted. Mr Peter help me get a better financial deal that was suitable for my budget. overall it was great customer service from everyone. I would most definitely recommend this dealership to friends and family.
Very Happy
Jun 24, 2016
This is my 2nd car purchase with in a year and a half from Craig Sabarese & Toyota of Deerfield beach. Since the first purchase Craig calls every month to see how we are doing and how the car is doing, because he makes feel cared for & like family we came back for another car. His followup is second to none & he always has a way of making us smile when we see him at the dealership, In all our years of buying cars this is and continues to be a great experience both from the purchase & when we come in for service. Jeff has been our service guy & he is always johnny on the spot with everything. Thank you Toyota Of Deerfield Beach for changing the way it is done, we are yours for life!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
erwins12
Jun 22, 2016
Easiest Time at a dealership ever thanks to Craig, he was very knowledgeable, helped me get a better financing deal than I originally had, and was not pushy about the sale. Would Definitely Recommend Craig anytime.
Moses Onyewumbu
Jun 22, 2016
Warm reception and great customer service. Gregory Linton ( sales) is good on the job. He is smart.
Maria R.
Jun 20, 2016
Craig Sabarese is paving the path for how car purchasing should be. Craig makes you feel like you are the only one in that entire showroom and only you matter. He gives you full eye contact, he listens and speaks to you as if you are his sister buying the car. He is very knowledgeable and personable. The overall experience... From the exciting and beautiful facility, to the manager who makes his rounds making sure everyone is happy, to the financial manager Dwight, this place looks and feels like a luxury car dealership. I like the uniformity of their attire... This helps the customer know exactly who works there. Way to go Craig and the staff at Toyota of Deerfield.
mango73
Jun 20, 2016
the Deerfield Toyota team is super knowledgeable and friendly and worked with me as much as possible.Also I didn't have to stay the whole day - in 2 hours I was done!
Megdita
Jun 20, 2016
We absolutely recommend Craig Sabarese as your ultimate sales person at Toyota of Deerfield. He is honest and cares for his customers. Our experience here was pleasant and relaxing. No pressures and no gimmicks. We will be returning for our next vehicle soon.
MckenzieMae
Jun 19, 2016
Had such a great experience finding the right car that fit my current family and future needs. Deb Henson walked right up to me with a warm smile and went above and beyond to show me a few different cars that I was inquiring about. She was able to answer my questions and if she didn't know, she certainly found them our for me.
Cristiane
Jun 18, 2016
I really enjoy the service at Toyota Deerfiel Beach. They have a awesome team and Ana and Carlos are have the best costumer service ever.
pgonzlez
Jun 18, 2016
Best experience ever. Quick,easy she made me feel completely at ease when buying my car. Explained everything and made sure all was understood. She is very professional and extremely thorough! I would definitely ask for her when you get there. Thanks Bonnie!!!!!!!!
pzabela
Jun 16, 2016
Thanks to Craig Sabarese for a great customer service and attitude. We bought a 2012 Sienna LE for my friend.Not only he got a good trade in value for his Mercedes, but the team also managed to get him nice interest rate to finance the vehicle
Star Booth Services
Jun 9, 2016
I would like to thank Domingo Reyes once again for going above and beyond helping me lease our second car with Toyota of Deerfield Beach. Its a great dealership, the sales manager are great to work with, they are really willing to deal with you. The whole experience is great. Domingo is a great salesman, very calm, he does not push the sell, I recommend him to all my family and friends.
Dan McGuire
Jun 6, 2016
I want to thank Bonnie Shafer for a fantastic car buying experience. She did everything and more to get me the best deal possible. She was thorough, informed, and very well organized.
Elizabeth Wolfe
Jun 6, 2016
What a beautiful dealership. I want to thank Jesse James McNichol for his help with my daughter's car. He was fantastic! I will always be back for all service needs. Thank you again.
Soff123
Jun 4, 2016
We buy all of our Toyotas from Toyota of Deerfield Beach. You could not ask for a better salesperson than Bonnie Shafer. She is friendly, helpful, and she knows her stuff when it comes to Toyota vehicles. Had a great experience (again) this week when we picked up a 2017 Toyota Avalon. Love the car and Bonnie too.. Ask for her next time you are ready to buy.. This time Dwight Flatt was our Finance person. He took his time, explained the finance information and answered all of our questions. Not sure if you can request a Finance person, but I would recommend Dwight as well
Emma Towler
Jun 4, 2016
Natalie Pena went "above & beyond" to be helpful, warm, friendly & professional! The whole experience at the dealership was outstanding! Would absolutely recommend the dealership and Natalie whenever appropriate.
smith1234
Jun 4, 2016
Last week we bought a 2016 Camry Hybrid XLE from Toyota of Deerfield Beach. Our salesman, Craig Sabarese, was extremely helpful and knowledgeable about the car. He was especially friendly and enthusiastic in explaining the car's many features. The dealership was attractive, and nicely set up for making customers feel comfortable throughout the buying process, which was much smoother and more pleasant than in our past experiences. They made it clear that they valued us as customers and showed it by always trying to make us feel comfortable, never leaving us hanging, and being fair in negotiating. Also, when we later had some trouble in programming the car's garage door opener, we called Craig and he talked at length with us about this, and following his suggestions we quickly solved our problem. We strongly recommend Craig Sabarese and Toyota of Deerfield Beach!
Soff123
Jun 4, 2016
We buy all of our Toyotas from Toyota of Deerfield Beach.You could not ask for a better salesperson than Bonnie Shafer. She is friendly, helpful, and she knows her stuff when it comes to Toyota vehicles. Had a great experience (again) this week when we picked up a 2017 Toyota Avalon. Love the car and Bonnie too.. Ask for her next time you are ready to buy.This time Dwight Flatt was our Finance person. He took his time, explained the finance information and answered all of our questions. Not sure if you can request a Finance person, but I would recommend Dwight as well.
Randi Press
Jun 2, 2016
Personalized service. Dedicated and enthusiastic. Made the purchase of my 2016 Toyota Tundra easier than expected after two previous Toyota Sequoias. I''m a bit connected to my vehicles.I'm a Toyota lover...the Tundra is a fit. Just love it. Thanks Craig!
Therese Bolduc
Jun 1, 2016
I bought my FIRST car today from the best salesman at Toyota, Craig Sabarese. He was very friendly, very personable, and very helpful. He helped me pick the perfect car FOR ME. I loved my experience with him. I was also taken care of by the BEST Finance Manager, Dwight Flatt. He was again, very accommodating, helpful, and personable. I would definitely go back to Toyota of Deerfield Beach! Thanks for such a great experience. (:
Paula954
Jun 1, 2016
Excellence describes my experience in leasing my new 2016 Toyota Camry. John Dearing, Ernis Almonord, Vladimir Charlitte and Billie Dukic are AMAZING! They made my experience as stress-free as possible. Thank you my new friends at Deerfield Beach Toyota. Sincerely, Paula
ELDA PALACIOS
May 31, 2016
Thanks everybody for your help was a good time there!!!! Excellent for all people help me to get my New car really like it. Sure I will buy my next car there.
Mebolduc
May 29, 2016
Buying a car is not one of our top ten favorite things to do. I have always disliked the entire process and the many hours of going back and forth between the salesperson, the Manager and then the financial guy. Not a pleasant way to spend an afternoon or evening. Recently I was in the market for a used Prius, so I sent an email to our local Toyota dealer. I quickly received an email from Henry, who was able to give me a few options and set an appointment that was convenient for me. I received a follow up email from the GM, which to my surprise listed his contact information! Thats BOLD, and from a customer perspective, reassuring. When I finally got to the dealership, I was tired, hungry, and not looking forward to the whole experience. I was greeted by a friendly receptionist that paged Henry. After waiting for only a few minutes, Henry came and introduced me to Craig Sabarese. The entire experience was smooth, and low pressure. Seeing that I was tired, drinks and pretzels were offered, and I was even escorted to the bathroom by another sales team member. On the way, this person shared with me that he had worked in the hospitality industry before, and pointing a customer towards the bathroom was not an option. NICE! Overall, my experience was fantastic, friendly, interactive and educational. Craig summarized it well when he said we are changing the way its done. Craigs sense of humor was very timely and just a great way to end my day. Thank you for the great experience, I will definitely be back to Deerfield Toyota!
Mebolduc
May 29, 2016
Buying a car is not one of our top ten favorite things to do. I have always disliked the entire process and the many hours of going back and forth between the salesperson, the Manager and then the financial guy. Not a pleasant way to spend an afternoon or evening. Recently I was in the market for a used Prius, so I sent an email to our local Toyota dealer. I quickly received an email from Henry, who was able to give me a few options and set an appointment that was convenient for me.I received a follow up email from the GM, which to my surprise listed his contact information! Thats BOLD, and from a customer perspective, reassuring. When I finally got to the dealership, I was tired, hungry, and not looking forward to the whole experience.I was greeted by a friendly receptionist that paged Henry. After waiting for only a few minutes, Henry came and introduced me to Craig Sabarese. The entire experience was smooth, and low pressure. Seeing that I was tired, drinks and pretzels were offered, and I was even escorted to the bathroom by another sales team member. On the way, this person shared with me that he had worked in the hospitality industry before, and pointing a customer towards the bathroom was not an option. NICE!Overall, my experience was fantastic, friendly, interactive and educational. Craig summarized it well when he said we are changing the way its done. Craigs sense of humor was very timely and just a great way to end my day. Thank you for the great experience, I will definitely be back to Deerfield Toyota!
Kevin
May 28, 2016
My negotiation start over the Internet spoke to a gentleman, Henry, absolute phenomenal went above and beyond and did everything I asked, from reviewing my interest rates to negotiating a price which wasn't any wiggle room based on the model I had choosen, all good Went to the dealership the next day and meet Craig Sabrese. He was absolutely the best!! Professional & courteous could describe him by saying empathy. Told him what I was looking for, he already knew after speaking with Henry, sat down and talked about a few things, like the interest-rate assured me they would find the lowest rate for me which they did. Went out on a test drive, no pressure to add on anything to the car. Came back And I was out the door within an hour. Most importantly I had just had a bad experience with another dealership down the street and Craig was a man of his word and got me out of there within the hour I had to be at the airport to pick up the wife! All is good now!! Great dealership, great staff look forward to future business.
Brandy09
May 27, 2016
I drove all over south Florida. Beginning in Jacksonville, to Deland to West Palm Beach to Fort Lauderdale & all over Miami looking for a specific car. After 13 hours of driving and car shopping (and HORRIBLE salesmen after salesmen) I stumbled upon Toyota of Deerfield beach & Craig! I not only left with the car I LOVED for the price I wanted but the whole time he went over and beyond to fit my needs. They stayed open 2 hours later to do my financing and get everything in order and he still made the time to show me to my vehicle and demonstrate all the cool little features I had no idea about. The whole 5 hours I had to drive home (at 11 at night) I felt so blessed that the Lord led me to this exact dealership with the best salesman because I AM IN LOVE WITH MY CAR! Thanks Craig!
camry12
May 26, 2016
All my life I have had Toyoto vehicles, in Colombia, and now in USA. I' m very happy continue in Toyota family, most at all with excellent People an service I found in Deerfield Beach Toyota
Vince
May 21, 2016
This a great dealership and Craig Sabarese was a great help in choosing the right car. He listened to our needs and directed us based on what we needed not what he wanted to sell. Ask for him if you go here
Nater34
May 19, 2016
Traveled from VA to pick up used Vehicle. Worked with Heather and then Craig Sabarese. Both were great to work. Craig really went above and beyond what any other salesman has ever done before. How car buying should be plain and simple.
jana.cancelatgmail.com
May 18, 2016
Professionallism at its best. Dedicated team understood my needs and helped me obtain my brand new car. Thank you Renata, Jander and Danielle you guys rock.
JuanchiFuentes
May 15, 2016
I came in with my cousin and my parents to get a corolla. We were first approach by Lesly who kindly helped us to look on the cars we were looking for and very patiently showed us the ones they had. He also had us test drive the car we were interested in. Hector helped us a lot in getting the prices right and on how to get the payment done. Later on we decided on a RAV4 Limited and they kindly re-did everything and contacted us with Natalie too (Who helped us a lot with the spanish translation for my parents). The Lesly and Natalie helped us with the payment and introduced us to Dwight who was an awesome person, always smiling, fun to talk to and super efficient. He took us step by step on our purchase and helped us with the complicated process, making it easy and understandable for us. Finally we got the car and Natalie took our picture with it. We're very gratefull with all four of them (Lesly, Natalie, Hector and Dwight) for being so kind and helpful and we totally recommend them to anyone that wants to make a purchase. Great people, we're very thankful and happy we got to know you. We're totally coming back for our next car ;)
Bhappy330
May 14, 2016
I wanted a specific Rav4 Hybrid, with a specific color combination, Blizzard White exterior with all black interior, Eduardo went out of his way to find exactly what I wanted. Although they didn't have it on their lot, they found one and gave me a great deal!!! Thank you for a wonderful and memorable experience, I certainly recommend them to anyone who wants a quality car and an excellent car-buying experience.
Craig Haley
May 9, 2016
The staff at Deerfield Beach Toyota were awesome! They got me a great truck at a great price. The financing people were quick and efficient. This is my 2nd purchase with them and I will go back!
Trina E.
May 6, 2016
I came in on Cinco de Mayo 2016. I had a 2 door scion TC that I needed to trade in because I am currently expecting a baby. Salesman Craig Sabarese meet me and my husband as soon as we parked our car. He was very friendly and helpful. We gave him the amount that we could pay and he made sure to get me and my husband in a car that was fully loaded, gas efficient, and very safe for the baby!!!!!! I have one less thing to stress about because Craig was so great with helping to guide us to the right car! If you're looking for a great car, go to Toyota of Deerfield Beach and ask for Craig Sabarese! If I could give this experience more than 5 stars I would :-)!
hercutm
May 6, 2016
I came in on Cinco de Mayo 2016. I had a 2 door scion TC that I needed to trade in because I am currently expecting a baby. Salesman Craig Sabarese meet me and my husband as soon as we parked our car. He was very friendly and helpful. We gave him the amount that we could pay and he made sure to get me and my husband in a car that was fully loaded, gas efficient, and very safe for the baby!!!!!! I have one less thing to stress about because Craig was so great with helping to guide us to the right car! If you're looking for a great car, go to Toyota of Deerfield Beach and ask for Craig Sabarese! If I could give this experience more than 5 stars I would :-)!
jaybrown
May 5, 2016
First I called and spoke to Jessica Pires. She was really nice, pleasant on the phone and allowed me to feel comfortable coming in. Checkmark. When I arrived, I asked for her, waited a little bit, when she came to the front desk she shook my hand with a smile and introduced me to my rep. Plus, Jessica was pretty cute so she gets cool points for that as well.My rep who helped me with my car was Gregory Linton. He did a phenomenal job. He was doing smart work and figured out exactly what I needed and then proceeded to serve a great deal on a golden platter. He is also a hard worker and went the extra mile to make my experience awesome. I highly recommend him. Very knowledgeable and knows his product. Give him a promotion.I also talked to Financial Manager Dominic Raneri. Great guy, great attitude, and great customer service.The last Financial Manager I talked to before I received my brand new whip, was John Deering. He was very professional and personable at the same time. Great job. I highly recommend working with him as well.I also got to give a shoutout to sales rep Tosca Casinelli. She let me use her iPhone charger while I was waiting to finalize my deal...that was pretty cool...and she was really nice, full of smiles. Thank you.In conclusion, it was a great experience. The staff here is an incredible team and I assure you, you will enjoy working with Toyota of Deerfield.
Ashley Smith
May 2, 2016
I couldn't have been more pleased with my car buying experience at Toyota of Deerfield. Craig Sabarese walked me through the entire process step by step and went above and beyond to make sure he delivered on getting me into the car I wanted. In an industry loaded with duds, this dealership is a class act.
Deljunger
May 2, 2016
At Toyota Deerfield Beach I received a stellar attention at the time of my lease experience.Everyone did the best that they could to help me out on that opportunity.Thank you guys very much...
Rob K
May 2, 2016
We recently purchased a 2016 Toyota Tacoma Sport 4x4 in inferno orange from Toyota of Deerfield Beach. They special ordered the truck for us, because the color and options we wanted were difficult to find. The whole process from negotiating the price... to ordering the truck... to delivery was completely smooth. Craig, Jessica, and Joyce were professional, courteous and responsive through the entire process. We completed every part of the transaction by phone, email and FEDEX. When the truck arrived my spouse just went into the dealership picked up the keys and drove away after a short orientation. Truly a seamless process from start to finish. We highly recommend Toyota of Deerfield Beach if you are in the market for a new vehicle... and we love our new Tacoma!
ashleyocean
May 1, 2016
I couldn't have been more pleased with my car buying experience at Toyota of Deerfield. Craig Sabarese walked me through the entire process step by step and went above and beyond to make sure he delivered on getting me into the car I wanted. In an industry loaded with duds, this dealership is a class act.
rudd870
Apr 29, 2016
Eduardo Mancheno was great to work with,he never tried to use high pressure tactics and answered all our guestions with ease.Everyone tried very hard to make the purchase as easy as possible!
Tacoman
Apr 26, 2016
I ordered and purchased my new tacoma from Bonnie (2nd Toyota I purchased at Deerfield) and she was always one step ahead on the process... She makes you feel at ease and a the process is quick. I send my friends and family to Bon with no hesitation. Great service, great atmosphere and the best price on Toyotas!
robby
Apr 25, 2016
Great people. Easy to work with. Professional. The entire process was pretty painless. This Toyota dealership is the best all around service and sales experience in South Florida.
Journey2010
Apr 19, 2016
Truly Awesome Experience!!! Craig Sabarese and Bonnie Shafer got me the very best deal I could get on my new 2016 Toyota Tacoma. They treated me like family. I would definitely recommend going to see them if you are in the market for a new vehicle. Thanks again Craig and Bonnie. I love the my new Tacoma even more today than yesterday!!!
rrrtriple
Apr 19, 2016
Bonnie Shafer-VanAlphen was terrific to deal with. I felt very comfotable from the momemnt we met. She made picking up the car effortless. Paperwork all organized . Went above and beyond to get me the car that I wanted. Thanks Bonnie for getting me my car as fast as you did. I loved how easy you made the process. You Rock!!!!!!Robin Rizzo
Beach Living
Apr 18, 2016
Thanks to Craig Sabarese for an awesome experience during the purchase of our new Prius. We love the car! Craig helped us to decide and made the process completely smooth. He is very knowledgeable but also listens. Thanks Craig and Toyota of Deerfield Beach.
Bleao1
Apr 18, 2016
Best service, i appreciate, i very happy with my new Toyota, yours make a difference job, attention, if your clients, thank you and God bless you
mrbryer
Apr 18, 2016
Recently, I stopped into Toyota of Deerfield Beach to have service on my 2013 Toyota Sequoia. Mike Zeremby and Mario D. in service are always outstanding, caring and considerate. But on this day, I was determined to find a new Toyota for my daughter's first car. Bonnie Shafer, who is customarily my sales contact was off that day and I met with Craig Sabarese who is polite, caring and has a great commitment and knowledge of the Toyota brand which is over the top. He led me to some very nice new Toyota vehicles and explained the updates, advantages and options thoroughly. The next day, I contacted Bonnie to meet and help me make the right selection for my daughter. I took my daughter with me this time and upon arrival at Toyota of Deerfield, we were greeted by a very nice salesperson named Eddy (Eduardo) who invited us to have a seat, a drink and he would let Bonnie know we were here. Meeting with Bonnie was completely wonderful. She knows what is available and where to look. She turned our experience into a short and pleasant one after narrowing down our selection to just two (2) vehicles in the Southeast and one of them happened to be at Toyota of Deerfield. Eddy was able to locate and bring the vehicle up to the front promptly while Bonnie went over the option details and the special services and perks of purchasing through Toyota of Deerfield. Upon first sight, I could tell that my daughter immediately liked this vehicle and after an inspiring and educational test drive with Eddy in the passenger seat, she knew it was the one for her! Riding in the back seat, I could not believe the amount of legroom in the 2016 Corolla. I also noticed that Eddy was very caring, educating my daughter as to the options within her reach, setting the mirrors accordingly and using care in paying attention to the road in front of you. It was as if in a sense, he was speaking to her just like a father was to his own daughter. I did appreciate that very much. After all was said and done, we welcomed a brand new Blue Crush 2016 Toyota Corolla S-Plus type into our home. That Friday, we setup the closing with Bonnie and it was super fast. Tyra had everything ready to go, signed, sealed and delivered in less than 60 minutes! I have never had such a great experience until this one at Toyota of Deerfield. Thank you and I would highly recommend all of you again and again!
pass it on
Apr 13, 2016
mr. Williams was very approachable and he showed me vehicles I will be interested in the future and when I am ready to buy I will definitely call him/ and recommend him to other that may be interested
Hscot
Apr 12, 2016
Craig Sabarese was very helpful in the selection of our new toyota camry. He made us feel comfortable from the moment we walked in. He was not pushy and was very patient in meeting our specific needs purchasing our vehicle. Thanks again for the great service!
Menengo45
Apr 11, 2016
The best professionalism I have ever witnessed !!Ernis Almonord knows his job very well and just to let u know he is a vital piece to your company again I will say it was a pleasure having Ernis as my sales person Thank you very much Ernis Almonord thank you very much did not think I would of have a new car and u made it happen thank u again and may God richly bless you and your family thank you....
Dani
Apr 10, 2016
We wanted to say thank you Carlos an Ana for a wonderful service! Keep up that great work of yours Thanks a lot for everything .
Tacoma Smitty
Apr 6, 2016
Mitch Jordan and Peter Bailey made buying my first new car a great experience. Honest, knowledgeable guys with great customer service! I will recommend to anyone.Thanks again!!!
Gabrione
Apr 3, 2016
Great prices and great service! Mitch Jordon was wonderful and had a lot of patience with me and showed me a lot of trucks and cars
William Heath
Apr 1, 2016
Went into the dealer with a lot of numbers and facts and got exactly the car I was looking for for the price that was my target price. Faculty was by far the most pleasant dealer I dealt with when looking for my new car.
teddyboy1
Mar 30, 2016
The best car buying experience ever! In and out with my beautiful Rav4 in an hour! Bonnie Shaffer is the only person I will ever buy a car from! The dealership is awesome, its all brand new and immaculate, every associate there must love their job because they are happy and willing to help with what ever you need.....they even fed my husband!!!
JerzeeBoy
Mar 29, 2016
Great savings off sticker, reasonable trade-in allowance and a ton of surprises. Add to it all, free car washes, detailing and lifetime oil changes . . . and, in the words of CASABLANCA. "This could be the start of a beautiful friendship."
JGold
Mar 29, 2016
I can't imagine a better sales experience then the one I received from Toyota of Deerfield! I highly recommend going there. There was no hassle. Just a straight forward, great deal. Thanks Toyota of Deerfield!
Stephen R. Lippy
Mar 28, 2016
Bonnie Shafer and Daniel assisted me in a fast efficient way to purchase my new car, trade in my old car and transfer things between cars.One hour in and out.Oh what a feeling....Bonnie!
Sharon
Mar 27, 2016
I was recommended to Deerfield Beach Toyota and I will certainly recommend to others. Great car buying experience, knowledgeable and patient team and awesome facility!
ACB1983
Mar 26, 2016
Car buying has not been easy for experience for me. I don't have the best credit, but JC and his squad delivered and made car buying fun again. I wish I could give this dealer 10+ stars for their diligent efforts and for getting me on the road to rebuilding my credit. I look forward to doing business with them.
esteban819
Mar 25, 2016
Brava for Tosca! Excellent, personalized customer sales service. Tosca combined charm with honesty and reliability.I recently bought a used car from TDB. It is working well, but returned for minor service under warranty. Courteous, no-hassle assistance from all concerned at TDB.
Chief
Mar 19, 2016
Service departments are generally busy on Saturdays, so we made our appoint for a weekday. We were there almost FOUR hours for a non-mechanical part replacement. There was no reason for the unreasonably lengthy wait time. I was so livid by the time we left that my blood pressure was through the roof. This dealership's service personnel (on two occasions) never bother to update you on why the delay, how much longer, if they found something else which caused the delay, etc. The GM even walked by and turned his head, avoiding any conversation despite recognizing we were very unhappy. Unreasonably lengthy wait times, even for a simple oil change is the norm for this location. My husband gave them a poor rating on the follow-up phone survey after the last disastrous visit and yes, which is probably the reason for keeping us around so long again punishment. I purchased the vehicle related to this review from this dealership and that was a good experience, I just wouldn't bother coming here for service. Ever.
pepe
Mar 16, 2016
I had a great experience buying my Scion IA here. I went in to test drive it and I ended up buying it.Sales Rep Craig Sabares made the whole experience very easy and comfortable. We really felt that we were in good hands with him, no second thoguhts or doubts. The negociation was totally frank and he really worked for us in getting what we wanted, information, price, finance and TOTAL HONESTY. I dont know any of the other sales rep here but if you go in for whatever ask for him and you'll understand what i'm talking about. I'm totally happy and satisfied buying the car from him and writting this review. Take it from me, ask for him, my name is Pedro Vega I bought my car on 03/14/20116 and if anyone needs to verify if this a true review you can call me at 561 512 21 20 and i'll gladly answer your questions, yeap that's how happy I'm.
zzwierzyna
Mar 13, 2016
I just recently purchased a pre-owned 2002 BMW 530i at Toyota of Deerfield Beach. Heather-Ann in BDC told me about this vehicle when it came in knowing that's what I was interested in. I met with Craig S, who was very accommodating and friendly. After some negotiating Craig worked with Dominic to give me the best price they possibly could. Veruska in finance was a pleasure to work with to finalize the deal. The next day I followed up with the managers Matt and John regarding some questions with the warranty I purchased and assured me any issues would be resolved hassle-free. The people at this dealership genuinely care about their clients and I felt that in the way they handled their business.
elana
Mar 12, 2016
Craig Sabarese made the process of choosing just the right car so easy. No regrets! I am enjoying all the amazing safety features that technology has to offer. My RAV4 SE is a Dream. Everyone at this Dealership was professional and made communicating simple. Dwight in finance was very knowledgeable. Great experience!
middie76
Mar 3, 2016
I went into the dealership not sure what I wanted. Salesman Craig Salabrese explained the pros and cons of the CRV, the Highlander and the 4Runner and new vs used based on my needs. Craig and the entire staff was professional and really enjoyable. I left with a beautiful used 4Runner and just drove from Florida to Connecticut in comfort and a great feeling of safety. Thank you Craig
Synfullyvin
Mar 1, 2016
Duane our sales rep was amazing and straight forward. He got us in a car we loved and also in our budget. We left happy.
katwoodz
Feb 25, 2016
Quick, easy and painless experience! I got the best price with great service. No pressure, gimmicks or spiels here! I'll be a lifetime customer!
samsam1001
Feb 25, 2016
I bought my Scion tC from Bonnie and she was an absolute delight. She went over all the specs with me and made sure I absolutely loved my car before leaving with it. She made my first car buying experience the best! Love my Deerfield beach Toyota family!!
Eddiet
Feb 23, 2016
My wife and I had a real problem going over our lease miles by 20,000 before reaching our 3 year lease agreement. Craig Sabarese and John, Director of Finance, were able to help us get out of our lease early and got us into a new Corolla which is financed. Thanks to Toyota our problems were solved right away. Thanks again John and Craig for great customer service and helping our family out!!! Eddie and Thainara Tejera
tink72
Feb 12, 2016
Craig Sabarese made everything so easy. When I didn't find what I was looking for he continued to keep an eye out for me. Found what he thought I would like, called and I bought it the same day. He went above and beyond and I really appreciate it.
Tresvic
Feb 9, 2016
Best car buying experience. Natalie Pena was very professional, knowledgeable and just so committed to my needs. I wanted a second-hand car and walked out with an almost new car! John Dearing ROCKED! Thanks to everyone! Way to Go!
Marygirl123
Feb 8, 2016
This was the best experience buying a car I ever had, it was easy and fast and the salesman Craig was the best. I would go back to buy another car in a heartbeat!
Saralee
Feb 5, 2016
Purchased a new 2015 Highlander in June, from Sales person Natalie Pena. During the process Natalie was very courteous and knowledgeable.02-03-16, had vehicle serviced dealt with Jesse James McNichol, again the professionalism reflected that Deerfield Beach Toyota, is the Dealership to purchase a vehicle. I plan on purchasing our next vehicle thereAll employees were very polite as well.
pzabela
Jan 29, 2016
I am quite happy with the car I bought (highlander 2008) and they are very nice before you buy a car, however the way they treat you after is far from being fair.I had a situation and the sales person who left a few days after the car was sold and his manager promised to give me a discount of $700 in a form of check issued in my name which I was supposed to receive a few weeks ago.Now I simply can't reach those guys and they are not interested in getting back to you, so be ware when they make promises - don't trust them and get everything before you make the purchase.
Yorman12
Jan 27, 2016
Craig is an excellent seller, helped me get my dream car, I recommend him 100%! Es un verdadero vendedor, me ayudo a conseguir el carro de mis suenos y me atendio como un verdadero cliente.
WheelchairMXer
Jan 26, 2016
My experience was above and beyond what I expected.I was anxsious to get a truck and wanted it fast. Instead of taking advantage of that my sales man Paul Susca made sure to get me in a truck even though I'm in a wheel chair due to my medical condition and take me for a test ride to make sure it was the truck I wanted.He also so spent over a week to get the specific truck I was looking for and it wasn't easy.He worked with me to give me a fair price and also within that week got together with his finance dept to find a lower finance charge ( half of what they originally thought it might be).During the time I was there not only did the manager meet me to talk with me and check to see if I was happy ,the owner even got envolved with helping me with the price due to a recent life changing tragic incident .A week after I had the truck home Paul my sales man called me to see how I was doing .Knowing I have to get the truck modified to drive it he told me if I need any help getting the truck to the conversion company to give him call .That's what I would call above and beyond.
Big Jim
Jan 20, 2016
Met with friendly and helpful service from the sales staff and Craig Sabarese who was my principal sales rep. Was particularly helpful when he intervened to secure exactly the model, color and options I found especially important to my purchasing this vehicle.... I know he put in much effort to meet my demanding needs with great patients and hard work. He met my needs with class service and delivered my dream car. I will be recommending your dealership to anyone looking to purchase a great car. Great experience
Stephen 7419
Jan 18, 2016
Just bought a 2014 Camry. Craig was the salesmen. He helped me in every way and explained everything! There were no unanswered questions. It was like dealing with a life long friend. The service was extremely professional and he was beyond knowledgeable. I got a few follow up calls just to make sure that I was completely satisfied which I was. I highly recommend this dealership and Craig!
Steph482
Jan 15, 2016
Just purchased my Audi and without the help of Joyce in the online department, to the amazing Craig Sabarese my experience was one to remember... Thank you guys for making this possible...I will always recommend Toyota of Deerfield Beach
funcar
Jan 9, 2016
Craig was great, as was Peter They were both patient with me and extremely helpful and knowledgeable. I appreciated all they did to find just the right car for me. It is truly a good match. I love my new Avalon!! and it's a great color. Thanks fellows for going above and beyond providing me with a good experience.
Ben
Jan 7, 2016
The salesman was knowledgeable, patient, no pressure, and he worked hard to get me what I wanted quickly as I had a limited amount of time. The salesman did not play any games or tricks at closing, and exceeded expectations by obtaining an extra key from the previous owner.
Ryan69
Jan 5, 2016
I was referred to Natalie by a friend, she was very helpful and knowledgeable, she was very transparent and honest throughout the process, in all the years that I have purchased vehicles this has been the easiest and most pleasant expierience I ever had. Would definitely recommend her to family and friends.
Drew1031
Jan 2, 2016
My sales rep, Elijah Hodge, and Dwight from finance were great. They went above and beyond to help and cut cost for me. Best experience ever, 10's across the board for Elijah and Dwight
Frona Ross
Jan 2, 2016
This is the second time I have purchased a car from Duane Crawford and Angel Victory Russell. They made the experience easy, pleasant, and dare I say, fun! But I am a bottom line kind of woman and their numbers made bottom line sense. A great car from great people at a great price. The only car dealership I ever refer people to because they live up to their well deserved and fabulous reputation. Do yourself a favor- call them.
Fred
Dec 29, 2015
After a rough start Dominic, the internet sales manager made good. Worked things out on the financing and treated me like I expect to be treated. I'm thrilled with the car that I'm buying and it seems like the dealership overall does significantly care about its customers. Only reason for 4 instead of 5 stars is that this shouldn't have taken all this time and escalation to achieve the desired result. That being said, I'll soon be the proud owner of a Camry from Deerfield Beach Toyota with all the significant extras the dealership provides.
ana silva
Dec 28, 2015
Just the best guy in town ,amazing experience if you want excelente service,and good deal this is your guy ,I recommend for everybody five star
Warley Aguiar and Anamaria Aguiar
Dec 24, 2015
I should say we bought but I'll say I gave a 2015 toyota corolla for my wife Anamaria Aguiar. Those guys at Toyota Deerfield Beach really help me out to make it easier. Yeah their are A plus, Tosca Casinelli know what she's doing.
missageb11
Dec 23, 2015
I had been searching high and low for a used Highlander. I have purchased many used cars over the years and have learned all the tricks. I consider myself very educated when it come to purchasing a car and the salespeople pick up on it right away. In my opinion many car salespeople are so annoying. I stopped into The Toyota Dealer of Deerfiled Beach and was approached by Wes Premock. His approach is Awesome - he is a genuinely nice guy who actually listens to what a customer is saying rather than BS you. He thought of a Highland that had just come in and took myself and my husband to the back to see it. We purchased it. I am so overdue writing this review however I really want to get the word out and help others. I have never in all the years I have purchased cars had such a genuine, honest, professional, sincere car sales person. Wes is just a really nice guy who tries to help!! Next car I purchase I will go see Wes Premock. Do yourself a favor and go see him at Deerfield Beach Toyota.
Mike
Dec 20, 2015
I stopped by the dealership to briefly look at the 2016 Tundras. I was met promptly by Paul. I explained that I was just "stopping in" as I had a few minutes in my busy schedule. We took a quick test drive and had a great talk. I did not intend to purchase that day and was pleased that I was not pressured by sales. When it is time for me to purchase, I will return to Deerfield Toyota to speak with Paul.
Jhutton
Dec 19, 2015
Great experience. Very helpful and willing to explain everything about the car. I would recommend Bonnie and Craig to friends and family. Great job everyone.
Belen1
Dec 15, 2015
Paul was approachable, willingness to offer a very good rate and persistent in following up with me. He even want to work beyond his limit by trying to go extra trip for him to install my personal license plate frame to the new car. He made my Christmas extra happy this year. Thank you.
TacomaRandy
Dec 15, 2015
Got a new leased 2016 Tacoma at a nice price. Traded up on my prior lease from a regular cab Tacoma, to a quad cab Tacoma with little money down. Still received a manageable monthly payment. Ernis was great to work with.
dwolpov
Dec 13, 2015
I have no complaints. I sold my old auto at Carmax and Craig picked me up and brought me to Toyota. I worked with Craig and Bonnie and they did a great job!
Gina4321
Dec 6, 2015
This car was my first NEW car. And of course because my trade in was a Toyota Highlander and my dad has always trusted Toyota's I knew I wanted a Toyota. I shopped around ofcourse but when I came here I knew this was it. The facility was clean, the people were nice and Craig was awesome. He was nice, professional and willing to work with us. Plus this place is owned by Warren Buffett. And that meant somethingn to my fiance... Something about quality and high standards. But honestly, I just wanted to be treated fairly and nicely and I'm a happy camper. I dont like to feel like or find out later that I was taken advantage of. Ans that was NOT the case here. Thank you Toyota for being the dependable brand I hope to pass on to my kids. Thank you Craig for being the best!
Amandanalex
Dec 2, 2015
Don't buy a car from this dealership I bought a used car from here and I've nothing but problems. The first time the car left me stuck I brought it back and they fixed it there was something wrong with the clutch and now it's overheating they told me 2 bring it in and I brought it in I live over an hour away and now I'm stuck here the used car manager went home early and he knew I was bringing the car in and the won't give me a rental so now I have to wait for somebody to come down from where I live to pick me up and take me home so now I'm stuck fixing a piece of crap car to be so big there a poor dealership.
David Mack....
Dec 2, 2015
My salesperson was Paul Susca, who was so friendly, helpful, & knowledgeable that it made a usually difficult event, a real pleasant one. His personal touch, as well as the finance team, really made my experience a happy & enjoyable one, they way it should be....I will recommend them to my family & friends for sure !!!!!!
BRay
Nov 30, 2015
I'm so happy I decided to buy a Honda from Paul Susca at Toyota of Deerfield. I can be a tough negotiator, but with Paul I didn't have to. His price was better than the other local dealers and one of the lowest I've seen from my research on-line. He was also very easy to work with, knowledgeable, bright and just made the entire process enjoyable which is often rare when shopping for a new car. Regards,Brian
David123
Nov 30, 2015
Paul susca was my saleperson. When i met Paul i had a good vibe from him. He made sure i got the truck that i wanted. He made it an enjoyment purchasing my truck
Harman8124
Nov 30, 2015
We purchased one Prius and leased one Camry. Completely satisfied with this dealership and sales associate Pauka Susca who we followed from Honda. We had leased 8 cars from Paul st Delray Honda. He always was very knowledgeable and would work with us.
Lucy0624
Nov 30, 2015
Paul Susca continues to make our car purchases a very good experience. We have dealt with him for many years now and will continue to do so
Lchavarria
Nov 29, 2015
I just left the car dealership. Joyce and Daniel we're dealing with me. The entire time the eprice was mentioned but when the numbers came to the table they said that it would not be honored. They were also trying to include other fees in the process. Please stay away from this dealership. They do not honor true car pricing.
Linda Sharp
Nov 29, 2015
It's a great place to purchase your vehicle. Everyone is very friendly and helpful. They will answer all of your questions and makes for a great experience. Thank you Ben for all your help and patience. Linda Sharp
Lcolon90
Nov 28, 2015
Starting from the internet sales staff to the financial manager, at every step of the way the purchase process was clear, very well communicated, and staff did everything in their capacity to ensure my satisfaction. The location is kept very clean and well kept. Everyone in the staff team seek to make sure I was attended and assisted in making sure I was comfortable while we discussed pricing and options. They ensure that you are matched to the vehicle that best fits your need. If you are a serious buyer, you will not be disappointed with this dealer. I'm very happy I decided to do business with them.
Monia
Nov 23, 2015
I usually don't post, but this IS THE WORST EXPERIENCE I'VE EVER HAD BUYING A CAR!!! I went there with the firm intention to buy a car (Prius 2015) during the "Toyotathon" day supposedly their big saving day. I had done my research prior, and that vehicle was listed at the same price prior the event. Everything went well until I tried to negotiate the trade in value of my car. There is absolutely no room for negotiation what so ever!!! (As stated also on previous reviews) They didnt even try to work out the price. Even worst, one of the Manager: Peter, after 3 hours, supposedly has offered to trade my car for a better price but at the same time, took off all the discounts out on the car that was supposedly on sale!!!!! Who are you trying to fool????? Give yourself a favor and dont waste your time, take your business somewhere else. DO NOT GO TO TOYOTA DEERFIELD BEACH!!!
Monia
Nov 22, 2015
I usually don't post, but this IS THE WORST EXPERIENCE I'VE EVER HAD BUYING A CAR!!! I went there with the firm intention to buy a car (Prius 2015) during Toyotathon day supposedly their big saving day. I had done my research prior, and that vehicle was listed at the same price prior the event. Everything went well until I tried to negotiate the trade in value of my car. There is absolutely no room for negotiation what so ever!!! (As stated also on previous reviews) They didnt even try to work out the price. Even worst one of the Manager Peter, after 3 hours, supposedly has offered to trade my car for a better price but at the same time, took all the discounts out on the car that was supposedly on sale!!!!! Who are you trying to fool????Give yourself a favor and dont waste your time, take your business somewhere else. DO NOT GO TO TOYOTA DEERFIELD BEACH!!!
IzzToyotaFan
Nov 15, 2015
beautiful place. nice people willing to compensate for misconvience. willing to work with me. and overall they really went out there way to make sure I would be a satisfied customer.
Fabiola Andrade
Nov 14, 2015
Worst experience ever with Carlos, his assistance Ana and at that time a manager called Elvis. The day after I picked up my car, I realized I didn't have the spare key neither the car manual which I called Carlos right away. He kept insisting that I took the key with me and I kept telling I never took the key. This situation went on for 2, almost 3 stressful months, until I decided to stop by at the dealer for the last time before taking further actions. Luckly this new lady, Mary Anne, was there replacing Elvis, since he was gone, and she found my key. I felt extremely relieved that finally I had my stuff but also felt extremely upset and angry that Carlos and his team put me through that just because he was too lazy to look for it. Of course when I was in the process of buying the car, he was the nicest and most attentive sales person ever, but once the deal was done, he was the worst ever. I would recommend the dealer but stay away from Carlos.
Antonina
Nov 12, 2015
Very happy with the smooth process of purchasing my new car. Craig was very knowledgeable and accommodating, and hilarious to boot! Thanks for the green pen! :D
lovemynewwheels
Nov 11, 2015
As soon as I walked up to the dealership I was greeted by Daniel....and he listened to my needs about wanting to buy a used car......this dealership is all about customer service....it was GREAT buying a car from here. The staff took care of everything needed.....it was a pleasure doing business with this dealership!
Adam
Nov 2, 2015
I leased a 2015 Toyota Prius from Paul Susca at Deerfield Beach Toyota. This by far best experience I have had leasing car. paul was responsive via phone/email and text messages. he always had time for my questions and here is the key - he handled things quickly and efficiently. We exchanged documents BEFORE I got to the dealership - so once I got there signing the documents was a mere formality. I recommend Paul and Toyota of Deerfield Beach without reservation! My thanks to Jerry Holsman as well! Adam
changemycarsalot
Nov 2, 2015
This will be my 3rd car I purchased from this dealership,,,it is a wonderful place , the experience! is always painless,,,,and the staff from the sales department to the finance department have always taking great care of me and my needs during and after the purchase. What most keeps me coming back to this dealership is the honesty & integrity that is given each time I come in........both with the new and used cars that I have bought from here.....An experience in life is measured by the end result at the end of the day I felt that I was taken care of very well,,,,,,God bless used cars!
AmandaP620
Oct 31, 2015
I walked into Toyota of Deerfield yesterday at 2pm without an appointment - after having been jerked around and treated poorly by Phil Smith Toyota of Vero Beach and I was greeted warmly by Gregory Linton and Peter Bailey. I told Gregory that I was looking for a 2016 Toyota Tacoma TRD Sport - black with a moonroof. He didn't laugh at me, or simply send me away with a sleazy car dealer brushoff - No, Gregory took me around the dealership as we hunted for the elusive Tacoma and while we walked he explained to me that the 2016s were hard to find and most people were pre-ordering those vehicles with the specs they wanted and they were backed up all the way to December - but we were gonna try to find one anyway. We walked around the corner and to his surprise, a truck had come in just that morning - Metallic Silver - 2015 Tacoma TRD Sport - no sunroof - but it was a beautiful truck. It had been used as a Demo Truck at a truck show and it was just as much a surprise to him that the beaut was there. We rushed over - checked it out - it was sitting beside a white TRD Sport - which I knew I didn't want white - and there was another couple checking out both of them. Thankfully that couple decided on the white one and I told Gregory that we needed to lock down that silver one. So we went inside and started the grueling process of getting approved for a vehicle. I walked in with a pre-approval and a trade in - but now the haggling had begun. This is when Peter steps back in the picture. Both gentlemen held a calm demeanor - which isn't typical for a dealer that really wants to sell a car. They either dismiss you immediately or they sleazebag you with 10 different bait and switch offers until you are so confused that you forgot what you really wanted in the first place. Thankfully, I am no rookie. Peter and I discussed all the various line items that we could negotiate on and we came to a deal that we could both live with. During this process, Gregory moved that truck from location to location around the property and let every other salesman know that this truck was sold - because there were about four other people checking out this truck! But I told Gregory not to let anybody else get it and he absolutely made sure of it! My husband showed up around 6. We finalized the deal we were going to take and by 9:40pm we left that dealership as owners of a brand new 2015 Toyota Tacoma TRD Sport with tons of bells and whistles. The dealership is beautiful with a gorgeous saltwater fish tank - free cappuccinos - comfortable seating - they even let me charge my phone and use a computer at an empty desk. These guys were nothing but welcoming and friendly the whole way through. As a woman, it is difficult to walk into a dealership and be taken seriously - but right off the bat, these men recognized that I was knowledgeable and could negotiate with the best of them and they treated me with the utmost respect. I would recommend this dealership to anyone looking for not just a great vehicle, but outstanding customer service from start to finish. Even when we finally got into financing to sign our paperwork, Domingo was gracious to stay way past closing to finish everything up and he was patient and kind the whole time. And our truck is AWESOME and we got a GOOD deal!!
Prius
Oct 29, 2015
They worked very hard to get my business, but were polite and courteous throughout the transaction.Tosca was great to work with and she went out of her way to assist me.
totoro5
Oct 27, 2015
Be careful when you take your car for service in this dealership. They will try to give you extra maintenance service to your car when it's not needed. For example, I took my car to make a regular oil change and then I got a call from service saying that it was extremely necessary to do (fuel injectors service, complete transmission fluid flush and cooling system fluid exchange) which my car didn't need until I hit 30k miles from the last time I did these same services. When I went to this dealer I have only hit 13,123 miles not 30,000 miles. They had all records of my car since I always do services in dealers and didn't check this detail and made me spend $437.50 plus taxes. I didn't realize until I went to other dealer in another state which the mechanic is friend of mine also in Toyota dealer and said I had to claim it because they weren't supposed to. I did and just ignore the case saying they didn't do anything wrong... but extra services. Really? And money grows on trees? Never coming back to this dealer ever again!
KrazyKatz52
Oct 22, 2015
I did not have a good experience with this dealership..they treated by trade like it was a piece of junk..i went to another dealership and was given 3,000 dollars more for my trade..i would never go back to this dealership..this dealership left a bad taste in my mouth..
JFL
Oct 14, 2015
Traded in my 2006 4Runner for a 2016.Thank you Craig Sabarese for driving the new 2016 all the way to Tampa for me!! So impressed with the customer service of this dealership. Highly recommend them!
Slim Shady
Oct 8, 2015
You will be the most important person in the world until you sit down and talk money. Do not try negotiating there is a new corporate policy in town that forbids any haggling. They made my day bad, so Im just returning the favor.
alexus lotz
Sep 28, 2015
I went in looking for a used car and then seen the brand new cars and couldn't resist! Bonnie and Ben helped me pick out my car and no hassling! very straight forward and honest which is what everyone wants when they go buy a car! There amazing working together, they made me feel as if I was at home, joked and offered me refreshments! once the paper work came down to it, they moved as fast as they could and got me out of there in a timely fashion!!! I felt like I just made the best decision ever ! best dealership to go to!!
Solar207
Sep 26, 2015
Kudos to everyone at Deerfield Toyota. Amazing customer service. I cant stop raving & praising the service department Jessie James you rock!!! Looking forward to coming back & will tell all my friends who own Toyota's to visit Deerfield Toyota!
William
Sep 25, 2015
This dealer had a 2006 Jaguar XJ advertised,so I called to make sure the car was available on a Thursday and was told by Sara that the car was available.I planned to drive about 26 miles to see the Jag the next day so I called again to make sure the Jag was still available and was told the Jag was sold. About one week later I received a call from the sales manager at Deerfield Toyota wanting to know if I was still interested in the Jag.I told him I had purchased a Jag somewhere else.The very next day I received a call from Sara at Deerfield Toyota wanting to know if I was still interested in the Jag. How can the dealer possible give good customer service if they do not even know there inventory of cars.
Traian
Sep 22, 2015
Our sales rep Craig Sabarese was truly committed to meet our needs.Thank You Craig for exceptional and outstanding service!Your professional demeanor and personal service made our purchasing experience the best buying experience we've ever had.You are an asset to Deerfield Beach Toyota.Thanks again,Paul and Viera?
annaOwens
Sep 18, 2015
carlos and Ana Maia are What i consider the best. They always do wht they can for their customers and goes above and beyond to make sure we live Toyota with the feeling that our business are always welcome.
Mikette
Sep 18, 2015
Will go back any time. Send family and friend anytime. Excellent costumer services. Simple thing communication wise make a difference when buying a car, Thanks Ernis.
0565sena
Sep 17, 2015
Great Experience.had an excellent,costumer service. Gregory Linton hi is a" Great Salesman"good service.negotiation,make the difference,I'm very happy with my new,Toyota.thanks.
Muscle Maker Grill
Sep 16, 2015
Best car buying experience ever!!!Truly exceptional team, very friendly and knowledgeable. Made our buying experience very pleasant. No sales pressure, just a professional treatment. Very impressed with low pressure, knowledgeable sales staff and management. Every other Toyota dealers should learn from Deerfield Toyota how to treat their customers. Bought 2015 Prius V, will buy more in the future. Deerfield Beach Toyota has a customer for life.Thanks again. Guys you are truly exceptional.
Doralgus
Sep 4, 2015
Carlos and Ana are the best- good service, negotiations and simple things that make the difference when buying for a new car. Very happy with car and transaction
Brenda Black
Aug 29, 2015
I just bought a 2015 Prius from this dealership and had a wonderful experience. My sales rep, Fidel Tamayo, was the nicest and most respectful salesperson I have ever come across in purchasing a car. His sales manager Peter Bailey assisted with making me totally happy with the deal and everybody we met in the dealership was a class act. For the first time in my life I have EXACTLY what I've always wanted in a car. It seems I've always had to settle for missing options, less desirable colors, or uncomfortable contracts. I have to say that in this circumstance I have absolutely nothing to complain about. I love this car, it is my second Prius, and I LOVE THIS DEALERSHIP.
maryrocco
Aug 28, 2015
Daniel's knowledge of the car and smiling face was a very nice experience. He actually sold me on the car. Peter Bailey was very gracious and kind.
Mahen928
Aug 25, 2015
Had an excellent, stress free car buying experience here at Deerfield Toyota. Did not have an appointment but was never rushed and was taken care of exceptionally well, thanks in most part to Craig Sabrese, my salesman! I would advise anyone looking for a car to come buy here! And ask for Craig!
happycust85
Aug 21, 2015
I recently had the pleasure of purchasing a vehicle from this location in Deerfield Beach, FL. Generally this is not an enjoyable experience for me but my salesman Ben Green was just awesome from the first handshake on the lot through the financing at the end. He made me feel comfortable and was not pushy at all. He supplied me with great vehicle details and features and stayed with facts! He did not try to persuade me for his benefit, excellent salesman. I will recommend this location, specifically Ben Green as the contact person, to anyone whom is remotely interested in a new vehicle. Great job Ben, great job Deerfield Toyota for having associates like Ben!
Marine1983
Aug 17, 2015
I recently went to this dealership and had the pleasure of talking with Ben. Ultimately I was didnt get a car. However Ben was very professional and made me feel very comfortable. When I am Ready to go back he will be the guy I see. I highly recommend stopping in and seeing him. Overall, I recommend this dealership and Ben.
Natdot04
Aug 17, 2015
Would highly recommend this dealship. Bonnie Shafer and Craig Sabarese are amazing at what they do. Made me feel comfortable and confident throughout the whole buying process. Very professional and caring.
AliCent86
Aug 14, 2015
I have bought a lot of cars over the years and have never really had a bad experience but until I went to toyota of Deerfield beach, FL I had never had an amazing experience. The Toyota of Deerfield Beach team didn't try to sell me anything, they truly just consulted me, no pressure, and went so far above and beyond that they negotiated with the banks to get my downpayment reduced and took money off the price without even telling me so I could afford the payments. On top of all of that they took my beat up death trap BMW and paid it off! I can't even begin to tell anyone who reads this how impressed I am with these guys! On top of excellent customer service I got an excellent car at an unbeatable price with free oil changes for life and an unbeatable warranty. Please don't ever go anywhere else for a car, you won't regret going to the toyota of Deerfield beach dealership! The customer service is still going on several days after buying my car, too! Everyone I met there has called and emailed to see how I love my new car and if they can do anything for me! I love these guys!! Vlad, Berly, Duane, Dwight, and John Dearing you guys are hands down the best!
carperson
Aug 14, 2015
I made my appointment with the assistance of Shaiyanne & Stephanie & they were so polite and professional. I made my appointment early so there was a short wait. The atmosphere was clean and refreshing. My car was returned washed and looked like new. I would highly recommend this dealership.
CoachJ1s
Aug 13, 2015
My experience there was everything I walked out a VERY happy man! I would recommend all my friends there , Benjamin Green was a great help to my decision making..
Happy customer
Aug 12, 2015
I scheduled an appointment with Cheyenne Johnson. She was very nice and professional. She even called to follow up which was great because I forgot that I made my appt.
FlavioR
Aug 11, 2015
After a long search, I decided to purchase a Camry Hybrid. I looked at Toyota of Deerfield Beach's website and found a few interesting models in stock that I liked. Ben Green helped through the entire process. Typically I don't enjoy going to delaerships or dealing with salespeople, but Ben was actually pretty awesome. He was pretty knowledgeable about the cars and wasn't pushy like most salespeople. It was a pleasant experience because he just focused on matching my needs with the cars they had available instead of just trying to sell me anything. I would highly recommend them and Ben as a salesperson.
Newcar15
Aug 10, 2015
Went in to look for a new family car and was pleasantly greeted as soon as I went in. All my questions were answered and the salesman Ben was very helpful ! Would highly recommend going to this dealership - never felt like I was pushed or pressured into anything. I will be back and will be referring friends and family !
richreyes
Aug 10, 2015
I've never had a better Lube job than by Jessie James McNicole. He does it better than anyone advisor at Toyota of Deerfield Beach. We love him!!!!
scion561
Aug 10, 2015
So I had some questions about a new Toyota and I had the absolute pleasure of speaking with Stephanie Godinez. Wow. She is so professional and went above and beyond to find out the answers for me. Toyota of Deerfield Beach is a better place because of employees like Stephanie Godinez. I hope this reaches her manager and she gets the credit she deserves for doing a TRULY EXCEPTIONAL job. Give that girl a raise and a promotion. I drive past 3 other Toyota dealerships just to service my vehicle at Toyota of Deerfield.
paperbag
Aug 8, 2015
Jesse McNichol does an outstanding job in the service department.. Is very knowledgeable, trustworthy, and provides me excellent communications with regards to how my vehicle is performing.
Cocomarie722
Aug 7, 2015
When I walked in the dealership I was treated like a true customer, not like a buyer in an assembly line..I was helped by Ben and he was so kind and helpful and he didn't make me feel like I was being forced into anything, which is usually how you feel at dealerships. I would definitely recommend this dealership and absolutely recommend working with Ben Green!!!!
Francine
Aug 7, 2015
I have been a customer of Toyota of Deerfield Beach, since October 2012. Although I did not purchase my vehicle at this site, I am extremely please with the customer service I receive from Jesse James. In fact, I will NOT go to any other service representative for assistance. This is not due to the others not being helpful and friendly, because they are. I prefer to work with Jesse, because he is extremely knowledgeable about my vehicle and always provides me with tips and suggestions on what needs to be done immediately. I also love that he informs me of any sale offers. It is evident that he loves his job, and cares for his clients.Sincerely,Francine Baugh
GMPR
Aug 7, 2015
A couple of days ago in my search for a new vehicle I decided to contact Deerfield Toyota since my family have always own their vehicles. I was helped by a very nice employee by the name of Stephanie. Needless to say I'll be heading there soon to purchase my vehicle. Thanks Stephanie!
ShaunL
Aug 7, 2015
Enjoyed the no hassle great service from the front to the back. Well run establishment! Ben was fantastic to deal with and ore than professional.
beachwood
Aug 6, 2015
Just like to say great Dealership and Ben Green is exceptional at what he does goes above and beyond to help make the process perfect
Brittany
Aug 6, 2015
I highly recommend seeing Jesse McNichol! I will not go see any other Service Advisor at the dealership. He is a great guy, explains the service in detail, makes sure you are always taken care of and has a great personality. He is my go to guy!
danielle
Aug 6, 2015
I highly recommend Ben Green. We connected the moment he introduced himself to us. Great personality, amazing listener, and very funny. The dealership was upfront and honest on costs. That's very rare. You couldn't ask for a more friendly dealership. The whole process was very smooth and efficient, Definitely will purchase our next vehicle from them.
drea123
Aug 6, 2015
had my first call experience at this Toyota. Stephine godinez was a great help to me quick and easy. highly recommend Toyota of Deerfied beach.
jillian
Aug 6, 2015
I went into your dealership for a service and instillation of a part and had a nice little waiting time on my hands. I walked around the building a bit to kill some time and was kindly approached by Ben Green. He was so friendly and the smile ear to ear made me feel so welcome and like he was actually excited to see me. We spoke for awhile about the different cars and their individual perks and every question I asked he had an accurate answer for. We even went to the stock lot and test drove a few. I did not buy a car that day cause that was not the reason I was there. But WHEN I do it will be at Toyota and from Mr. Ben Green. Thank you for curing my fear of pushy car salesmen.
Karissa23
Aug 6, 2015
Buying a car could be overwhelming at times, but Ben Green was a pleasure to deal with. He knew exactly what we were looking for and made the process fantastic. I would recommend my closest friends and family to him and this dealership.
Nicole8883
Aug 6, 2015
Before I arrived at Toyota of Deerfield Beach I was honetly dreading the whole process. Being "sold", worrying about finances, and having a sea of options to choose from that I know so little about! Though, when I arrived I was greeted in a warm atmosphere by a friendly staff. I have to say, the highlight of my experience was working with Benjamin Green. He really took the time to listen to what I wanted and what I didn't want to waste my money on. He was friendly and to the point. He knows his stuff and had every answer to the plethora of questions I had. I really felt like he had my best interests at heart and that I would walk out of the dealership having made the right decision. He made the whole process so easy, so I just wanted to thank him for that. If you're going to work with anyone I highly recommend putting your trust in Benjamin Green.
RyanH24
Aug 6, 2015
I came in looking for something inexpensive and reliable. I have not had good experience with salesman before but Ben took the time to answer all of my questions and did not pressure me into anything I didn't need. Ben was honest and knowledgeable and worked with me on a great car. I look forward to coming back to Deerfield when the wife is ready for a new car.
Whitepartycar
Aug 6, 2015
I recently bought a car from Deerfield Toyota. The young man that helped me, Ben, was very pleasant and knowledgeable. I absolutely recommend going to see him if you are looking to buy a car!
Jasmine
Aug 5, 2015
Craig was very helpful in giving me and my family different options that fit what we were looking for. Both him and Dwight made us not have any doubts with the purchase. Overall great experience as a first time buyer.
Liz
Aug 5, 2015
Jesse was a greaty service advisor. He was so helpful and cares abou the customers. He made us feel very comfortable and really cared about us.
mrart5
Aug 5, 2015
I had a great experience with Ben and Veruska. This is my family's fourth vehicle with Toyota of Deerfield Beach and we plan on going back when the time comes for another.
TheresaH
Aug 5, 2015
I was pretty indecisive walking in but Ben was so helpful and knowledgeable. He made me feel confident in my decision. I could not be happier!
jasminensed
Aug 4, 2015
Working with Bonnie (BonBon) was such a pleasure. She truly gives exceptional service. She took the time to set up the Bluetooth service in our vehicle and explained everything to us.
Lennon.s.1234
Aug 4, 2015
It was great to deal with a very knowledgeable young man, who really understood what I wanted in a vehicle for my family. Thanks again for everything Ben, we now a have a friend in the car business.
Pipsqueek1423
Aug 4, 2015
Ben was great to work with! Always has a smile on his face! Best car buying experience I have ever had. So very thankful for everyone at Toyota for helping me. Ben, you are awesome, keep up the great work!
aubrie_925
Aug 3, 2015
I was terrified of buying a car. I never had the dealership experience before and wasn't sure what I was getting myself into. Then I met Ben Green - he was so friendly and welcoming, he let me have my space to browse and once I had found a car I liked he was extremely knowledgeable and had answers to ALL of my questions. INCREDIBLE salesman!! Thanks, Ben!
mika3393
Jul 29, 2015
I'm a first time buyer and I was really back and forth on my decisions because I really don't know much about cars. However, the Peter's made it a stress free process for me. They had an answer to each and everyone one of my questions and they were both very attentive to all of my needs. Without a doubt, I definitely recommend this dealership. It is quite obvious that the Peter's love what they do because they definitely went the extra mile to make sure that I was satisfied.
darknight72
Jul 28, 2015
Eduardo was a great person to do business with. Amazing customer service and very personable and friendly. Painless purchase. I usually dread buying cars in person because of the hassle but he was awesome and made my buying experience enjoyable. Really went above and beyond. As for everyone else who helped me were also very easy to work with. Really enjoying my car and have taken my family on a great roadtrip. Would really recommend this dealership.
DFrontiero
Jul 27, 2015
Kudos Bonnie Shafer! You myour car experience easy, understandable and pleasant. Which you don't normally have when leasing or buying a car! Thank you so much for all your pre-planning to get me in and out quickly and easily and for pre-loading my stereo, setting up my bluetooth and making my 1st maintenance appointment. I appreciate the attention to customer detail and all the little extra's you did that are usually overlooked! You'll see me again when it's time to re-lease!Thank you so much for your support.
David Gore
Jul 24, 2015
I have a deep rooted dread of any car dealers in general. Never in a million years did I expect to have such a painless and pleasurable experience at a car dealership! My salesman Benjamin Green was beyond knowledgeable about the cars (and I asked some difficult questions). He was very professional and courteous. I highly recommend this dealership, and the staff. You have truly made a usually horrid experience something wonderful! Kudos.
melody hipsman
Jul 23, 2015
Who would have thought that in only a couple of hours I would be driving off the Toyota Deerfield Beach lot with exactly what I wanted, at the price I wanted, and all paperwork taken care of. This dealership is top notch. The exceptional service I received from Benjamin Green gave me much cause to smile. He went above and beyond every step of the way. He listened to what I needed and made it happen. This guy is a gem!
Ing816
Jul 18, 2015
I've taken my car 3 times now for oil change and a problem with one of my tires, I must say I have never liked to go to the mechanic before, but bringing my car to Jesse has made the difference, I trust him, he is very professional and courteous and gets the job well done and as quick as possible, definitely recommend him!.
NancyEdge
Jul 15, 2015
I was happy with my service and my service rep Jesse JamesHe make time at very fast and efficient. I would recommend him anytime!
agb20
Jul 13, 2015
I've taken my Toyota Corolla to the Deerfield Beach location twice now, and both times Jesse McNichol has been my go to guy! From start to finish Jesse is attentive to my vehicles needs and explains the service in detail. He always goes above and beyond to make sure that I have a great hassle-free experience.
Andreea
Jul 13, 2015
The dealership was very nice, everyone was honest about the prices and features of the car. Craig Sabarese was very pleasant, he treated me very nicely, the car I bought is perfect. I would recommend this dealership to everyone else, the experience was painless and exceptional.
Grandma Nan
Jul 13, 2015
Bonnie Shafer and staff made the purchase of our new Camary simple and pleasurable! Loved driving out in our new car! Thanks for everything you did!
tomzack64
Jul 13, 2015
I pass 5 dealerships on my way to your service department and I keep returning because of the excellent service I receive from Jessee James McNichol. He is always very professional and courteous and gets the job done.
ASUSundevil
Jul 11, 2015
I took my new RAV4 in for my first service appointment. I was helped by Jessie McNichol. He was very pleasant and easy to work with. He congratulated me on my new car purchase and explained how to maintain my new vehicle. I want to take care of my new car! He was so easy to work with and did not rush me. I look forward to working with Jessie in the future. Way to go, Jessie and Toyota of Deerfield Beach!
carguy78
Jul 11, 2015
Service above all else. Jesse James has brought his swagger to work today. His good nature and all around knowledge make me comfortable in recommending Toyota of Deerfield Beach to anyone. If you are tired of being bamboozled at other dealers, see this guy!
CLynette
Jul 11, 2015
I bought my highlander 2 years ago and will never take it to another location. Jesse McNichol, a service advisor, has always treated me fair. I trust him and recommend anyone in the area make this your only Toyota dealership for service, once you're there you won't need to go elsewhere.
Mstebbins
Jul 9, 2015
Our Sales man was very honest and made the whole process very smooth. He was available anytime we call him and very accurate about all the information he gave us.
Cm
Jul 6, 2015
I spoke to Bonnie Shafer on Tuesday & walked in on Saturday only to find I got much more than I asked for! Then it only took 30 minutes to on the road with my new Camry! Bonnie had my car inside, detailed & ready to go! She knew exactly what I needed to know & didn't waste my time explaining things I did know about. She knows her customers even when she just met them!
gjnavas
Jul 5, 2015
The best place to buy your car. As a first time buyer we are really satisfied with the experience . The staff is very friendly and supportive. We had a great deal and had a great time there. I definitley recommend this place if you are looking for great service.
Dave
Jul 4, 2015
Best car buying experience ever.Felt relaxed the whole buying experience. Very friendly staff,new beautiful building with new management. Very impressed with low pressure,knowledgable sales and management. We bought 2014 Certified XLE Rav 4. Extremely happy. Free oil changes for life! Thank you used car director John Mazzurco and salesman Ben Green!
Toni & Frank
Jun 30, 2015
Friendly, knowledgable professionals, Bonnie Shafer and Dwight Flatt had my wife and I driving our new Toyta Camry out the door in 90 minutes. Without a doubt, this was the best car-buying experience ever. Thanks Toyota of Deerfield, and thanks Bonie and Dwight. If you need a car, head to Toyota of Deerfield.......and ask them about the "new owner's dinner"
Mr.Camp
Jun 25, 2015
Easy going experience, no pressure, and they hit the price point that I wanted. Would highly recommend to anyone looking for a car/truck. I would come back here again and will be doing so when the time comes.
Yvonne22
Jun 24, 2015
I had such a great experience, it was my first car and Bonnie made it so quick and easy. I have never been so happy with our outcome. Bonnie went above and beyond my expectations that I felt like I was a somebody. You don't get that kind of treatment at just any dealership. Thank you so much.
RumBum
Jun 23, 2015
Great facility and another great experience. Bonnie is great and you know the price your getting is the best one around without any haggling. Thanks again!
Goldman1
Jun 22, 2015
The experience I had when purchasing my new Sienna was out of this world. From the greeting at the door, through the thorough purchase and deal it was smooth sailing. I look forward to dealing with this dealership for any new car in my future. I appreciate the honestly and length the salespeople went through to make me a satisfied customer. I highly recommend this delearehip to anyone reading this review! I felt like it was a family gathering. I thank John M. For his warmth and persistence and Natalie P. For her constant call backs and working to make me a happy person! Michelle Goldman
stewart2015
Jun 22, 2015
I went to Toyota of Deerfield Beach purchase a Tacoma 4x4 truck. It was pre-ordered. At the dealership, Bonnie Shaffer handled all the paperwork and organized the preparation of the vehicle. It went really quickly. Bonnie was really well prepared and I appreciate it.My truck was ready to go, in a beautiful air conditioned presentation area in perfect condition, Bonnie explained every part of the truck, five minutes with the finance man to sign and away we went.
GMartins
Jun 18, 2015
Duane Crawford is the great sales representative. I appreciate his attention in the every step of the way. He gave me personal attention, helped me pick the perfect car for me. I will definitely deal with this guy again. And I am very satisfied with the service received from representative of Finance Dept. Veruska Bermejo.Thank you,
ducnguyenm
Jun 16, 2015
Bonnie Shaffer is by far the best, most knowledgeable, professional, thorough, and responsive car sales specialist we have ever dealt with. Adding Dwight Flatt with his excellent customer service, very friendly, down-to-earth and assists in any way he can. They even helped me to retrieve my glasses that I forgot in my trade-in car after business hours.This is my very 1st Scion and I love the TC Release Series 9.0 model . And dealing with Veruska in Finance was a smooth and easy transaction. I suggest when you are in the market for a Toyota or Scion, you call Toyota Deerfield Beach and ask for Bonnie or Dwight. I could not have asked for a more pleasant experience when purchasing my car.
Jamed
Jun 14, 2015
Took my car in for service on Sunday they said it was fixed I went down the street and it wasn't went back and all of a sudden there service dept is closed and can't help me
JohnS
Jun 13, 2015
I took my daughter to this dealership to look for a new car. I was taken back when the salesman Craig Sabarese was extremely unprofessional with my daughter. She was so uncomfortable we decided to leave. Although the place is clean, beautiful and very welcoming when you arrive I would definitely ask for a more professional salesman.
Shirley626
Jun 8, 2015
Craig was a great sales person! Also Veruska was a great help also.Great deals great service and great car! I am very happy and bless with this dealership and Craig. I would recommend this dealer to a lot of people, everyone is a great help.Thank you for everything !
jeanpierre69
May 30, 2015
I got in contact with one of the sellers (Craig Sabarese) at deerfield toyota looking for a 4runner 2015. The day of the appointment he was waiting for me, great attitude, well manner, honest and a family oriented guy. We sat and discuss the price, with in 2 hours we had finally set a price in my new truck. I also had a trade in car, we also came up with the right number really fast. If you looking to buy a car this is the guy to call. I never felt any pressure that i had to buy a car today, he gave me the best options and also spoke the truth at all times. very very excellent experience.I truly recommend deerfield toyota, the place is big, very clean, water, coffee anything you like. Also they came up with the financing with really good interest rates.
Rob6187
May 30, 2015
Stopped in out of whim to purchase a new car. I was so nervous about everything when I walked in and by the time I left I felt like family. Natalie was amazing. She explained everything everything every step of the way. She cut out all the BS and made my first new car purchase a great one. Darren also made the experience a great one. Can't say enough great things about the experience and the staff.
Happy Rav4 owner
May 28, 2015
Was just looking and drove off with my dream vehicle. Jerry was there to answer all my questions and helped me find a solution that I could live with.
DrivingPleasure007
May 27, 2015
BONNIE SHAFER and ANGEL VICTORY provided top tier concierge service; clarity, simplicity and expedience. My 2nd Camry SE leased through Deerfield Toyota delivered by Bonnie Shafer. 95% of this transaction was established in 2 brief phone calls and an email. At the Dealership any remaining questions were answered patiently and succinctly while my Camry SE stood Ready-To-Go upon arrival. Detailed, technology package tuned-in, all that was left was to Bluetooth connect my phone and a walk around to point the changes, upgrades from my 2012 Camry SE.My expectation is Excellence; here Bonnie, Angel and Deerfield Toyota exceeded my expectation. I feel heroic to anyone who acts upon my referral of Bonnie Shafer and Angel Victory to enjoy the pleasure of a smooth transaction into their new Toyota.The 2015 Camry SE is AWESOME COOL! Im still on an adventurous road trip, this automobile is proving wonderful.
Marcia & Gary's Corolla
May 21, 2015
I am 64 years old and have bought several new vehicles since 1970. However, non were purchased as smoothly and quickly as this 2015 Corolla purchased on 04/30/2015.I was suggested to meet with Bonnie Shafer-VanAlphen from a previously satisfied customer/friend of mine. Although it took two phone calls to hook up with Ms. Shafer-VanAlphen I came to understand why during the purchasing process. My wife and I arrived 5 minutes prior to our scheduled appointment. Ms. VanAlphen was already waiting for us. Within 3 hours, Ms. VanAlphen : (i) showed us several vehicles on the lot that might interest us, (ii) stated that she could search other dealerships too, if none of her stock satisfied us, (iii) explained the different levels and packages each vehicle came with, and (iv) recommended the one that would fit our needs---which turned out to be the least expensive, (v) never exuded any type of pressure. During this time, I could hear her phone ringing and rolling into her voice. I could now better understand why it took me two times to connect with her. Definitely well worth the effort.Comparing this experience to my first purchase in 1970: a '70 Buick GS, to my last new purchase: a 2001 Acura TL, does not compare. Ms. VanAlphen not only sold us the vehicle, but had it registered (with permanent tags), washed, gassed-up and ready to literally drive away. She also set up my wife's blue tooth in the vehicle and went thru a plethora of do's and don'ts. As I like to change my oil/filter within the first 500 miles, she even brought in one her service underwriters to schedule that appointment. The vehicle now has some 700+ miles and of course runs great. My wife and I can only say that this was a most truly exceptional experience working with Ms. VanAlphen. Kudos Ms. VanAlphen.
Braydon1
May 18, 2015
After a long 3 hrs at Al Hendrickson Toyota we finally got our car keys back on our trade. What a horrible experience.dont ever go there. We decided to stop at Toyota Deerfield beach. Craig was awesome we finally had an honest person to help us. We told him what we wanted and went home with a 2015 Toyota Tacoma. Thanks so much Craig. You are a genuine person.. We will return soon!! :)Joanie Nicastro
bflobadger
May 6, 2015
Mr. Brian Palmer and Mr. Darren Palmer:Gentlemen:I just wanted to take a moment to write and tell you about the exceptional service I recently received from Craig Sabarese.I was elected to help my 87 year old mother-in-law lease a new vehicle. I live in Buffalo, New York and my mother-in-law resides in Aventura, Florida. She knew she wanted a Camry and I had shopped price over the internet at a few dealerships in South Florida. I was trying to avoid having to come to South Florida to help her (after all, if I have to come from Buffalo to Florida, I want to do it in January, not May). I first contacted your dealership over the internet and dealt with Jessica P. She was personable and promptly got back to me with a price. She eventually turned me over to Craig Sabarese to try to put the deal together. Words do not do justice to the effort that Craig expended to complete this deal.As I stated, my mother-in-law is 87 years old. This vehicle acquisition was the first time she had ever been responsible for securing a vehicle. Her husband had always taken care of business and she was incredibly stressed out over doing this transaction on her own.The price which Craig quoted me was a few dollars better than the next best quote. But the decision to lease from your dealership had little to do with price. Craig could not have been more accommodating. First, he promptly returned all calls and answered all questions. I explained to him that I was concerned about the logistics, as your dealership is approximately 40 miles away and she only drives short, non-highway distances. Without hesitation, he advised me that if we reached a deal, he would personally deliver the vehicle to my mother-in-law in Aventura. In addition, she had a 12 year old, low mile Lexus 300. Without seeing the vehicle and forcing her to bring it to him, he offered a fair price to take in that vehicle on trade. He then arranged to have all of the paperwork prepared in advance and faxed to me so I could assure my mother-in-law it was okay to sign.My mother-in-law took delivery of her new Camry from Craig last Friday night. He arrived at her apartment about 8:00 p.m. Clearly, by the time he finished, he was working after hours. My mother-in-law told me that Craig insisted on helping her clean out her old car and place her belongings in the new vehicle. He patiently explained the new car to her and insisted on going with her for a short ride so she felt comfortable in her new vehicle.Craig Sabarese went ABOVE AND BEYOND WHAT WAS EXPECTED!! I cannot say enough good things about him and your staff. Thank you for making a difficult situation a pleasant experience.Sincerely,Philip A. Milch
jflores
May 5, 2015
We visited all the Toyota in the area and the experience we had with Deerfield Beach Toyota was first class. We were greeted by Craig Sabarese when we first came to the dealership. Craig was a pleasure to deal with, and was honest, caring and patient with us. We finally decided on a new toyota tundra and feel we got a great deal!! Thank you Craig for spending so much time with us .. We love the idea of free car washes and oil changes......Thank you Craig and Deerfield Beach Toyota.Jose Flores.
carguy
May 4, 2015
I'm 75 years old, and I bought a lot of cars during my life, but the experience I had with Toyota Deerfield Beach was unforgettable, I had the privilege to be taken care of by the nicest salesperson in South Florida, her name was Natalie Pena, she was all smile during the process, very polite and she went beyond the norm to be helpful, absolutely no pressure from her part. I bought an Avalon 2015 and I'm the happiest person in town !!!Gene Laile.
Bob
May 3, 2015
Had a great experience buying my new Tundra from Bonnie Shafer and Mike Patterson. From start to finish they were an outstanding team to work with.
kickrocks78
Apr 24, 2015
I was basically lied to by my salesman who promised up, down and sideways that he could out me in a car even with my situation....THIS MAKES ME NOT TRUST ANY DEALERS.
toyota2015
Apr 16, 2015
I was disappointed the way the salesperson and the financial manager handle the closing process. I sat on the couch for 45 minutes waiting for the financial manager stop having a conversation with a person on his office. I saw other people coming and talk about things not related to work and he did even knowledge my presence that I was waiting. The closing process took more than I expected. Not a good experience.
Sancier
Apr 15, 2015
I went to Deerfield Beach Toyota to buy a RAV4 for my Mom. She had been working with Rick Severinsen the prior week with test drives and negotiating the early termination on her lease. Rick gave her a very fair price and was great to work with. He's extremely knowledgeable about the car and spent a lot of time with us reviewing all the features. When we arrived, the car was parked in a special sales area with a flat screen TV overhead with my Mom's name on it. Really nice touch! The facility is beautiful - very clean and modern. There's a play area for kids as well as a nice waiting area if you're in for servicing. The servicing area was spotless. Ooh, and they offer free car washes! The sales process was fairly smooth, although it takes a lot of time, I'm not sure what they could do to speed things up. There's just so much paperwork to sign. Overall, a huge thumbs up for Toyota of Deerfield Beach!!!!
princessnyah14
Apr 11, 2015
Although new to the Toyota family, I have already returned for the second time. In 2014 I worked with Ernis and bought a 2014 Tundra that was perfect for my husband. One year later I decided to come back and get me a 2015 Highlander!!! Worked with Ernis again, and I was just as happy if not more with my second experience! I definitely would recommend Toyota of Deerfield Beach! Also Jander in finance was amazing, when walking away you feel great about your purchase, and not at all like you were taken advantage of! 2 vehicles 1yr apart and won't be the last time I shop with them!
nancyellis
Apr 8, 2015
Since our 2007 Prius was rear ended and the car was totaled we had to buy another car. We visited all the Toyota in the area and the experience we had with Deerfield Beach Toyota was first class. We were greeted by Craig Sabarese when we first came to the dealership. Craig was a pleasure to deal with, and was honest, caring and patient with us. We finally decided on a new Prius 3 and feel we got a great deal!! Thank you Craig for spending so much time with us. Also a special shout out to Hector who assisted getting the price to a reasonable payment. The bi-monthly idea was a great suggestion shaving off six months of payments. We love the idea of free car washes and oil changes......Thank you Craig and Deerfield Beach Toyota.
LS1
Apr 4, 2015
Horrendous experience.. In short, 5 hrs for Tire Svc. They broke my keyless entry key, drained the battery, AND did not fix the issue taken in for...
Alexis Zapata
Apr 3, 2015
Carlos Oliveira and Ana Maia are Excellent sellers!!!. My experience with them has been the best I've had in my life when buying a new vehicle. They guided and gave me recommendations throughout the process. They are very helpful, friendly and very professional. The staff in finances also did an excellent job. I recommend them 100%, they know providing quality and professionalism that every client deserves. Congratulations guys!!!! By Alexis Zapata and John Sorrell.
whatsinascreenname
Apr 3, 2015
The exact car I wanted was not on their lot, but Bonnie found me the perfect car within a week. This was such an easy, painless car purchase!
Eldubz
Apr 1, 2015
After many unsuccessful trips to dealerships, I finally found one that met my needs and made me feel at home while doing so. Craig was my salesman and he just made the whole process great.
tcorolla1
Mar 29, 2015
Found a used car online using the USAA car buying service and entered my name and phone number. within 20 minutes i received a phone call from Joyce Cole telling me the vehicle was still available. so we rushed over to dealership and met up with Joyce who introduced us to Jeannie Belgrave and took the vehicle on a test drive. The car ran great!!! so immediately we sat down and discussed all the numbers and came to an agreement on the final price out the door. It all went so smooth got an excellent deal on the car. So she advised us to leave the car so it can be cleaned and serviced since they had just got the vehicle in on a trade in. Later on that day we get a phone call from Jeannie telling us the vehicle is ready so we went to pick it up and oh my it looked like a new car!!!! the guys who prepped the car did and EXCELLENT job and also the service department on final inspection. We got more than we expected and for the price i have no complaints whatsoever. The dealership is amazing and very clean and modern. love the coffee machines and their waiting area felt like i was at a coffee house. It was a very nice experience, and I will definitely be back for my next new vehicle. Thank you Toyota of Deerfield.
Ibuyufly
Mar 28, 2015
He was first of all respectful. He asked us what we wanted not told us. He was patient and helpful and created a one of a kind buying experience. Dynamic. Bar setter. You should train them all like him.
Lchb123
Mar 23, 2015
Jeannie was a pleasure to work with. Not only was she knowledgeable about the cars but she didn't presure me at all. She had an answer to all of my questions which was very reassuring that I came to the right place. As soon as I arrived I was greeted with a smile which put me at ease. I would definitely recommend everyone to ask for Jeannie when they go to this dealership. Best experience I have ever had. She is an asset to this dealership.
Santos family
Mar 22, 2015
The only thing I can say !!!!!!!!!!! Outstanding Service and a huge thank you to all of you at Deerfield Toyota, our journey started shopping for a used car else where and we felt so good once we got into Deerfield Toyota that we ended up buying a new car. Could not ask for more making this big surprise for our daughters 16's birthday present!!!!!!! Ana & Carlos team (sales) you guys were awesome OUTSTANDING SERVICE...... Santos Family
Migdalia V
Mar 16, 2015
I went to the Toyota Dealer yesterday with all sorts of thoughts on what to expect. When we walked in Craig Sabarese was called and he is one of the friendliest warm hearted sales people I have ever met. He greeted us with a smile and offered us something to drink. I felt like I knew him all my life.Those types of experience do not come often. He made us feel like family and we trusted him from that moment. He was courteous, patient, and thorough. I would recommend this dealer to my family and friends. Thank you Craig for all your help! I love
ListingAgentRealtor
Mar 15, 2015
As a Listing Agent Realtor who works 100% on referrals, I too was referred to Bonnie Shafer, a Certified Sales Consultant at Toyota of Deerfield Beach, through close personal friends, Richard and Melissa Rizzo. I have to admit, I wasn't sure what experience I would have but was assured by my friends I would get the V.I.P. treatment and that's exactly what I got!From the moment I walked into the dealership, my family and I were made to feel like our business to them mattered. The salesman who greeted us at the door walked us in, sat us down and asked us if we wanted anything to drink while he went and got Bonnie for us. We weren't even there to see him and he too gave us the V.I.P. treatment! When Bonnie took over, she was incredible. The entire process went smoother than I ever anticipated it would, we got the car and price we wanted and were in and out in an hour and a half! We all loved that part! :)She took a picture of my family and I next to our new purchase, added my new car to my insurance policy and the last final surprise was she invited us to a customer dinner that happens once a month as a way to show their thanks. I mean, some of the things that they do that go above and beyond any car buying experience I've had, and I'm including Lexus and Lincoln buying experiences, blew my mind. The place is simply incredible and Bonnie Shafer showed her pride of representing Toyota and their brand. Finally, it was a pleasure to actually go into and F&I office because of the professional and courteous treatment we received from John Dearing, the Finance Manager. I unequivocally endorse Toyota of Deerfield Beach, Bonnie Shafer and John Dearing if you are thinking about buying a new or pre-owned car! You'll be happy you did! :)
Gabeua321
Mar 12, 2015
Compramos toyota corolla novo com muito bom atendimento com funcionarios brasileiros muito simpaticos. Fizemos test drive com o carro e pegamos o carro no mesmo dia muito satisfeito.
LarryC
Mar 12, 2015
They did exactly as they promised, Didn't expect it to be so easy! Very friendly and listened to and addressed all of my concerns.
Pamella
Mar 5, 2015
Amazing experience of buying my first car at this dealership. The people are great and friendly, and they have one of the best service!! They won't ket you down
cindy
Mar 3, 2015
Such a wonderful experience. Was a little nervous at first by she made me feel comfortable.Went in to lease a Rav4. But with the kind of work I do it would not fix my needs. I travel a lot and would have put much additional miles which would have been a big expense for meShe pointed that out and I ended up buying a Rav4.. I am very happy I meant with her. She is professional and customer friendly.Would definitely recommend a friend to her. And look forwarding to doing business in the future with her. Thanks for the wonderful experience.
Lilly
Feb 28, 2015
Very happy with my experience!Look for Ana Maia and Carlos, they are awesome..Made me feel like friends! Definitely I'll recommend..Loved my new Toyota rav4.
jana.cancelatgmail.com
Feb 21, 2015
between sales and finance everyone was amazing thank you Ana, Carlos and Jander. You guys were just amazing there is no words to describe my mom is very happy with her new Toyota Corolla.
karcurt
Feb 21, 2015
My car buying experience was a great one. My sales person, Craig Sabarese, was dynamic. He is very attentive, caring, smart and jovial. He is a great asset to his company.
arr0142000
Feb 14, 2015
I want to thank Bonnie Shafer for making my lease experience the best one. very professional and conscious about completing the transaction in a timely manner
cbfla
Feb 9, 2015
Very professional dealership. I dealt with Bonnie and Tommy Pena and had a wonderful experience. Both were very knowledgeable about the car and showed me exactly what I wanted. There was no nonsense like you get at other dealerships. No having to haggle over price as they gave you the best price right up front and especially liked not having to meet the manager that acts like they are your long lost friends. Their service after purchasing the car is great including the free car washes Any questions I had were answered correctly . If you want to do something painful go to a dentist but if you want a great experience with no pain go see Bonnie and Tommy at Deerfield Beach Toyota..
dave
Feb 3, 2015
I was very impressed with the quality of service very freindly and fast. they treat you like family. i would not go any other place there awesome.
rcpurdum66
Jan 28, 2015
I bought two RAV 4's at the same time for business. Bonnie couldn't have been better. She was patient and very informative. I would recommend her to anyone and actually have already.I did have a few issues with the service department and a vibrating issue with one of the vehicles, but it was eventually resolved, mostly. The service manager Shawn Pickering is attentive and helpful, but the desk girls and a few of the service writers could use some retraining.
jesup16
Jan 27, 2015
I inquired about a certified vehicle for sale. Obviously, I'm looking for a particular car and I'm over 3 hours away. The sales team kept asking me when I could see the car. The "person" I was talking with could not grasp that I could not drive to the dealership today. Then I agreed to a "unseen" appraisal of my car. They low-balled me so hard that it's offensive. Honestly, I thought sales teams were past this style of sales. I'm so glad they showed their true colors before I drove over 3 hours. These a lot Toyota dealerships in FL, I recommend you deal with another one if you are going to buy a Toyota/Scion.
jonomaclean
Jan 27, 2015
Had a great experience with bonnie Shafer of Toyota Deerfield beach, we had bad experiences around South Florida with buying a car and we're sent to bonnie whom of which gave us a no xxxxxxxx experience and explained and showed us the cars we wanted. Was great and left with the car we wanted great deal. Thanks alot Jonathan, and Alison.
Kloving25
Jan 26, 2015
This team took care of us. I didn't walk in planning to buy a car but walked out in a brand new one and I'm glad I did it. Just to have that peace of mind knowing I'm driving a safer car than the one I had...feels great. Just want to say thanks for taking care of me and my kids. We were there for a long time and I don't ever want to be at a car dealership ever again for that long, but overall, they fed us and make sure that we were happy. Thanks!
Sylvana92
Jan 25, 2015
Everyone that helped me at the dealership was really friendly and answered all of the questions that I had. Jason worked extremely well with me and made me feel comfortable about my car selection.
Terri Rasmussen
Jan 24, 2015
Not only was my experience above exceptional: I had spoken to Bonnie in Oct re Volkswagon leased car expiring in dec jan. She took her time , we reviewed everything. I called her early dec said let's go. I had an long waited kidney transplant early dec. thinking I would be out of hospital and back home by this time. That didn't happen. I had complications. Was not home until first week jan. Bonnie held car a few days. I could not go see her due to immune in my body at this time. Bonnie came to my home we signed paperwork, and she delivered the car! And I was going to return my lease that day , Bonnie offered to do it for me! Not feeling 100 percent I took her up on it ! I'm 59, bought and leased many cars and this was the best experience from the time I walked in th Toyota door to the time I hug her as she turned into car. Professional and lease hassle free sales ever!!! Thank you!
RafaelG
Jan 24, 2015
Jason And Bonnie were the AWESOME! I have purchased many cars in my life but have never had an experience as good. They gave me a price upfront and it never changed. Filled out all paper work online and was in and out of dealership in less than an hour again with ZERO GAMES! Deerfield Toyota is extreamly lucky having Jason and Bonnie working for them! Thanks Again!!
jak
Jan 22, 2015
CARLOS E ANA....QUERIDOS O NOSSO MUITO OBRIGADA POR TANTA DEDICACAO E PROFISCIONALISMO. VCS SAO ESPECIAIS. AGILIDADE COM O CARINHO BRASILEIRO. TOYOTA DEERFIELD BCH, NOSSO DEALER NA FLORIDA.
kwhiting0309
Jan 20, 2015
Process couldn't been easier. Jason and Bonnie worked well together, which helped expedite the process, getting us in and out within 3 hours. I traded in my first car and felt Jason took could care of my personal belongings that were left in the car. Bonnie was efficient and made the experience very pleasant. Also, the new facility is so clean and nice. First class all around.
a;lkjdsf;ljsdfjl
Jan 19, 2015
I bought my old Prius from a dealership that I was very happy with but it was a long way from where I live. I thought I would check out something closer and didn't expect to come home with a car. I hate buying cars - one reason I keep them for years and years. Craig made the whole process easier than usual - Thanks for that!
Kbanks
Jan 18, 2015
A couple weekends back my husband and I took my little brother shopping for his first car. We had been to quite a few dealerships looking for the perfect first purchase when our search landed us at Deerfield Toyota and into the highly qualified and extremely helpful hands of Berly Quezada. As my little brother had never been through the car buying process (his other vehicles had been purchased by our parents) he was a bit anxious and very new to the whole experience. Berly and the rest of the staff were so patient and helpful throughout every step of the process, calming his nerves and giving him plenty of time to think through every decision they asked him to make. They were able to put him in the exact vehicle he was looking for, never once trying to upsell him or pressure him into expensive add-ons he didn't need. Berly truly went above and beyond for my brother, even going so far as to contact the previous owner to obtain the second key for the vehicle. I just want to say thank you so much to Berly and the rest of the Deerfield Toyota team for making my brother's first car purchase a truly enjoyable and exciting experience! My brother loves his car and we will be sure to recommend Deerfield Toyota to anyone looking for a new car!
mds589
Jan 18, 2015
Both Bonnie and Rick did an absolutely amazing job getting me into my new 2015 Camry XSE. They showed me different options, combinations and discussed advantages and disadvantages between the models to help me identity the car I wanted. The 2015 XSE I selected came with many options and the test drive with Rick amazed me. Once I had selected the vehicle, we discussed financing or leasing. Taking what you get with the car into consideration and the excellent payment options, it became an easy decision. Closing the deal was a pleasure and a great experience. Papers were signed in no time. When I took delivery of my brand-new Camry, Rick took the time to explain all the car's features again as well as all the benefits I would get with owning a Toyota. Overall, it was a wonderful experience and one that I will recommend to my family and friends. My Camry looks great and drives amazingly... Let's go Places. Thank you Bonnie and Rick for doing a great job!
David
Jan 15, 2015
The dealership is beautiful. Absolutely everyone was friendly and helpful. Craig helped very much in my decision and has amazing people skills. I even got a tour of the whole place and met everyone I could possibly need in my future dealings with them. It was a Great experience.
fred249
Jan 15, 2015
Everything about this dealership is so impressive. Every employee, regardless of their position treats you with kindness and professionalism. Recently brought my 2014 Camry XLE in for issues with the voice initialization on the Entune information system . They arranged for their best tech to work on it, and when it became clear that a new part needed to be ordered, it was done quickly and efficiently. When I came back to have it replaced, they worked on it immediately and successfully. Several people from the dealership saw me and made a point to come over and say "hi". Their waiting area is very comfortable and feels like a living room! I feel like I am a valued customer, they don't take me for granted instead they try to earn my satisfaction every time I speak with them, or visit with them.
mrbryer
Jan 15, 2015
I live in Boca Raton, Florida. I have been driving Toyotas and Lexus' since 1992. I happened to be in Deerfield and decided to stop in at the Toyota of Deerfield Beach, Florida where I was met by only one salesperson< Craig Sabarese. Craig was extremely knowledgeable of the Toyota Brand and after explaining the vehicle I was originally seeking and the applications of what I needed a new vehicle for, Craig took me to view some new Toyota Vehicles that I never would have considered had I been on my own introducing me to the new 2015 Tundras and Sequoias. He also helped me to thoroughly eliminate the other Toyota vehicles that I thought would work for my application but due to size constraints, would never work out. Craig spent over two and a half hours with me - only me and I cannot remember when a salesperson had ever spent that much time and had so much concern for what I needed and what would be suitable for my work situation. I was extremely pleased with his excellent customer service and dedication and commitment to the clients who just walk in off the street. I am sure that he has had many happy clients previously and I for one, look forward to working with Craig at Toyota of Deerfield Beach to purchase the perfect vehicle for me and my family. Thank you Craig Sabarese and thank you Toyota of Deerfield Beach! I will be back!
Naza
Jan 15, 2015
Comprei um Toyota novo com muito rapidez uma equipe nota 10 Ana e baiano Foram muitos bacanassssssssssssssssssssssssssssssssss referencia para todos os meus amigos e familiares
Rachelnbowen
Jan 14, 2015
Seriously the quickest and easiest car buying experience ever! Thank you Bonnie Shafer and Jason Dorfman for all of your help. We love our new Tundra.
Cintia Silva
Jan 13, 2015
Jander Rocha was great! He listened to my questions, and answered completely. Throughout the process of car purchase he was very thorough about all details. I found through my experience at Toyota Deerfield Beach that Jander Rocha is the professional that you can trust, because he didn't mind putting extra effort - he truly want to help you. I couldn't emphasize enough that Toyota Deerfield Beach was the best choice I made when I decide to buy my brand new Camry and my Corolla 2015. I am so thankful for his integrity and honesty and definetely I highly recomend Jander Rocha for all my friends. Cintia Silva
lindajain
Jan 12, 2015
This dealership, and specifically Jason, our salesperson, was amazing. It took such a long time to complete the process - but I think that is par for buying a car. The dealership offers many customer service perks - free oil changes and car washes - for as long as I own the car. The dealership also has a app where I can keep up with new information and maintenance timeframes.
DODay
Jan 11, 2015
Thanks to Bonnie & Jason for their help with my new RAV4! They are the best & were on top of everything. I would recommend Toyota of Deerfield to anyone looking for a Toyota!
none
Jan 9, 2015
Bought from them over the internet. Car was held for me and ready when they said it would be. Phone calls were returned promptly and people were helpful and available. No problems, to date. Easy purchase.
Gary
Jan 4, 2015
All staff members encountered were both helpful & made an effort to ensure that we fully understood all the documents and the process. I am a very particular shopper and do a significant amount of research prior to buying an auto. I felt your staff was well-trained and reacted in a helpful and considerate way to my questions and concerns.
alexandre123
Jan 3, 2015
Very great service, they explain everything clearly. That was the second time i went there and i loved it just like the first time it is a really great place to go.
allthingsareyours
Jan 3, 2015
Bonnie Shafer is an amazing person. She was so helpful in finding the perfect car for me. She was very honest, helped me stay within my budget, and did everything she could to make sure I was completely happy with my purchase. She was very thorough in explaining the finances to me, went into every feature the car had and answered every question to the "T" about the car I was interested in. She really knows her stuff! If you want a person who will help you find the right car for you, trust Bonnie Shafer. She is genuinely interested in helping you find the right car for you.
Malissa
Jan 3, 2015
DWIGHT is a literal savior. He made the impossible possible. John in finance was a blessing as well. I will be sending him a ton of business. Thank you Dwight. Love the new ride. The manager Peter was great as well.
ASciolino
Dec 30, 2014
Another great experience with Bonnie and met Jason and Ira. They worked me out of a surprising credit hole and am now driving an amazing new Corolla Eco.Thanks to all three of them and I wish nothing but the best!
doroteczka
Dec 29, 2014
. Usually car buying experience can be very stressful and unpleasant which I can not say enough how pleased we were the way we were treated. Bonnie Shafer-VanAlphen and Jason Dorfman what a great team. Thank you so much.
Marial
Dec 29, 2014
It was good experience , but they were not able to lower the price below asking. They are stuck in what they say. But they are helpful . Friendly and helpful staff
LukeD
Dec 28, 2014
It was a very pleasant and easy car buying experience, everyone did an awesome job and everyone were nice. Definitely coming back when I'm ready to upgrade again! Foi muito boa a experiencia da compra da minha tundra, fui atendido pelo bainhano (Carlos Oliveira) e a Ana, nota 100 pra eles e pro trabalho deles, e nota 100 para a concessionaria ! Todos Com certeza voltarei no futuro quando estiver pronto para trocar.
chefjizzle
Dec 27, 2014
From the first hello until we left it was just so very pleasant. Dwight Flatt or Mr. Toyota as he is called around town was very knowledgeable and. Straight forward. He literally ran everywhere for us and even when we told him he did not have to run for us and he could take his time he politely told us that not only was he grateful for the gift of our time but that he would honor that gift with as expedited of an experience as he could give.We are sending our sister there to work with Dwight Mr. Toyota next week... The dealership was 5 Star and beautiful. This was by far the best car experience we have ever had. If you go there make sure to ask for Dwight.
Dan
Dec 26, 2014
Bonnie and Natalie are the most professional and objective car sales team i've always dealt with. They are quick and to the point, Bonnie doesn't play the usual car sales game of hiding fees on your final price. She's fair, honest and her assistant Natalie helps her by speeding up the whole sales process. The finance team Sergio and Veruska were very friendly and competent also.
Dylan
Dec 24, 2014
Purchasing my first car at Toyota of Deerfield Beach was both a memorable and exciting experience. Jason Dorfman was very friendly and well mannered. He showed remarkable professionalism throughout the whole process. I would like to thank not only him but also the finance manager Ira Kaplan for also showing patience and professionalism throughout the whole process. I left Deerfield Toyota feeling very happy with my decision and my brand new car.
joe
Dec 24, 2014
Chris was very friendly and approachable, I never felt pressured to buy a more expensive car and he was able to direct me to what was the best option for me. Even though I was just researching for a future purchase he was very helpful and offered me to test drive any model i was interested in. With sales people like chris i will definitely be going back to toyota of deerfield beach.
Coe
Dec 22, 2014
After shopping around south FL, dealing with some dishonest salesmen. It was a relief to finally end up here. We were looking for a used truck, that was already sold. Ended up with a brand new, which didn,t cost much more. They treated us really good. Craig Sabarese, Sergio Bermejo and the manager, was the ones helping us. Can highly recommend them. We be back for the next car.
Mz
Dec 22, 2014
Tyra and mike in service great came in for quick fix and took great care of me They treated me quickly and showed me all features of my vehicle
Richard from Naples
Dec 22, 2014
Julia Miller, along with John Mazzurco, Peter Bailey and John Deering made my trip from the west coast of Florida to the east coast well worth it. Friendly, attentive and service oriented only begins to describe their attention to me and my purchase. Best car purchasing experience ever.
Rreed
Dec 22, 2014
It was such a pleasant and gratifying experience to shop for and find the perfect new car to lease at Toyota of Deerfield Beach. Everyone was so friendly, helpful and knowledgeable. I especially appreciated the patience and professionalism shown by the finance manager. I left feeling confident in my decision and very happy to have dealt with all the people at this dealership.
kevin113
Dec 21, 2014
I have been car-shopping for a while and been to numerous dealerships. When I came to Toyota of Deerfield Beach and talked with Chris, I was astonished at how helpful he was. Chris had incredible knowledge on every car I was interested in. And even when I asked many general questions a car owner should be concerned with, he was able to give superb advice and made it extremely easy to understand for someone like me who doesn't know a thing about cars. I am most definitely considering to purchase a car from Chris in the near future as soon as my funds are ready. I usually never write reviews but I was so impressed with service from Chris that I had to come on and write about it. Thank you very much for your awesome service!
Benito
Dec 20, 2014
I purchased a used car and the whole experience was a success. If was a pleasure doing business with them all. recommend them to others.
dinog
Dec 20, 2014
It was an all round pleasant experience, Dwight was a great help and really assisted in making it possible for me to leave with the car I desired.
Kelly
Dec 20, 2014
I have the best experience . The truck is great... Very happy! And Ana, Carlos and Jander were great, very friendly and polite... Thank you ! Keep the excellent work!
oldstuffnow
Dec 20, 2014
Toyota of Deerfield with the new addition of Dwight Flatt helped me decide on my purchase after visiting several other dealers. Looking forward to future service.
rossj
Dec 20, 2014
Sales people were knowledgeable and friendly I enjoyed my car shopping experience. they did a good job with the car descriptions and all the ammedities that came with the car.
Alex Neto
Dec 19, 2014
I bought my car and I am so pleased with customer service provided to me and my family.I truly feel not only as a client but part of the family as I feel treated as a friend with lots of attention from Carlos, Ana and Jander.I strongly recommend to all my friends to buy a Toyota with them.
BallisticJunglist
Dec 19, 2014
i have been in and out of dealerships looking at vehicles and Dwight has by far offered the best service of any that I have been to, he is extremely knowledgeable and put my best interests above all else. He took the time to understand my needs and made some excellent suggestions. I will definitely bring my friends and familyMembers to Dwight for all of their future vehicle endeavors. A+++
brooke06
Dec 19, 2014
Dwight was very friendly and helpful. He was knowledgeable and made it easy to make a decision. I am coming back with my boyfriend soon. I would definitely refer my friends to him!
buddy10481
Dec 19, 2014
Dwight made our buying experience very easy. He explained all the features of the vehicle and showed my wife all the tech gadgets and features we would have never known about the vehicle. I highly recommend him and the dealership
businesswoman
Dec 19, 2014
thanks for my great deal I'm glad I came to Toyota of deerfield I will send all my friends to your dealership the rav 4 is the best car ever
Cappigirl
Dec 19, 2014
Dwight was very understanding of my situation. He answered all my questions with patience & knowledge! We will be back to see Dwight to purchase our next minivan.
Cris
Dec 19, 2014
Simplesmente a melhor experiencia que tive na compra de meu carro. Para a nossa comunidade brasileira e um orgulho muito grande contar com esse profissionalisimo de Carlos Bahiano, Ana Maia e Jander Rocha.......caso esteja no mercado para a compra de seu veiculo nao pense duas vezes procure por esse time que sao profissionais de primeira........Toyota de Deerfield beach melhor lugar para comprar seu carro
Drot
Dec 19, 2014
Car shopping for us is daunting and by our third dealership we were disgusted but fortunately we stopped into Deerfield Toyota and our salesman, Dwight, was knowledgable and patiently answered our many questions. It was refreshing to be treated with such respect. All your people were terrific but Dwight was exceptional
EzMoney
Dec 19, 2014
Dwight answered all my questions and was honest, direct and makes the sales process easy. It's refreshing to work with somebody at a car dealership that isn't out for just commission and cares about what I want to buy. This is the only dealership and the only salesperson I will work with ever again.
freddyvans
Dec 19, 2014
Tyra was a good sales lady she didn't try to over sell me on something I didn't need. I want to thank the whole dealership great job toyota Deerfield beach.
glitterycookie
Dec 19, 2014
Knowledgeable AND good people skills--really good communicator. I'm the type to praise a rep for great customer service and this guy certainly deserves it. I got the sense I was talking to someone truly informed but who also genuinely enjoys interacting with customers, genuinely has fun at his job doing something he loves. I'd trust him based on instinct alone (i have good instinct for people) but in this case he was every bit as skilled in his field as he was charismatic.
James954
Dec 19, 2014
I came in for service and James Edwards treated me with outstanding service !! I will recommend him and Toyota of Deerfield beach to all of my friends and family. They treat you with kindness and are very honest and helpful.
JanetB
Dec 19, 2014
Dwight changed the way I think about car salesman/woman. Dwight and the supporting staff at Deerfield Beach Toyota were very polite, genuine and informative. I felt comfortable and taken care of in what would typically be a stressful situation.
jester
Dec 19, 2014
Extremely friendly staff. Awesome job by Sergio for financing. Highly recommended to all looking for a friendly, knowledgeable staff. Very clean and homely feeling. A dealership will worth visiting.
JH
Dec 19, 2014
I never thought buying a new car could be this easy. Bonnie was amazing, going above and beyond to ensure I got everything I wanted. Jason expertly walked me through all the specifics of how to set up all of the vehicle's features. I'm thrilled with my new car, and when I buy my next one I'll definitely be returning to Toyota of Deerfield!
Jonas
Dec 19, 2014
I like to be served by the Toyota team,I feel privileged and do not think about going on another option. Jonas Mariano Silva FL
Keziadeo
Dec 19, 2014
This team I recommend for everyone! They are the best sales team around! Buy your car with them and get the best service and deals.
KyleAaron
Dec 19, 2014
I had the best experience with Dwight and I did not think it was possible for this industry. He actually cares about you as a person and wants to get you in the automobile that is perfect for you. Good people still exist! I am sending me mother to him knowing that she will be in good hands.
LDteaches
Dec 19, 2014
Of course car shopping can feel risky and complicated, but after speaking with Dwight Flatt at Deerfield Beech Toyota, I felt secure and at ease. He explained the benefits of each model that I was interested in, from safety features to seat heaters. By the end of my visit, their warranty options and customer service relieved any worries I had.
Liababy
Dec 19, 2014
I bought a Toyota avalon from Tyra and Jon fearing they gave great business and service please ask for Tyra she is the best ever she even dropped off my car at my jobThanks Jerry
Malinda
Dec 19, 2014
Love this dealership and the people! Dwight made me feel comfortable and not pressured at all. Friendly and knowledgeable, I felt in good hands. He answered all my questions patiently. I highly recommend Dwight and this dealership.
Nitagirl
Dec 19, 2014
Tyra and jander gave me great service love my new Camry and think everyone should own one please go see them at the dealership Thanks lurenda
Prvrezende
Dec 19, 2014
Otimo dealer com um atendimento exceptional! Eu recomendo a todos, alem de tudo isso tem a qualidade da toyota tundra que sem nenhuma duvida foi o melhor carro que ja adquiri!
Ray
Dec 19, 2014
Everyone was great! The dealership was clean, everyone was friendly and a nice selection of cars.The salesman "Ben" was outstanding and the main reason I purchased the vehicle at this dealership.
ScubaDude4544
Dec 19, 2014
Good to see professionalism and real caring customer service still exist. Probably one of the best overall experiences I have ever seen. Knowledgeable, professional, and a real understanding of what it means to "take care of customers". I can honestly and unequivocally say - Dwight sets the standard and has raised the bar overall. I can sum it up in 2 words: Thank you.
SRdjan
Dec 19, 2014
Excelent Team work,large selection of cars,fast service and good price range.John Dearing did excelent job, he helps me to find the best deal for my monthly income, he help me to get the pest price for the best car.
tfulda
Dec 19, 2014
Dwight is a very friendly and helpful salesperson. In my experience shopping for a car is not a pleasant one but, Dwight is extremely professional and I am sure that anyone who walks in looking to purchase a vehicule will feel completely at ease.
the kid
Dec 19, 2014
Tyra was very professional and extremely easy to work with. She made my experience of buying a car stress free! Truly a great preson and I will recommend any one who is looking for a new or used car to go see Tyra!
toyotaguy123
Dec 19, 2014
Was shopping for new car and received a warm welcome and call-back information from a personable sales representative. I like to give credit where credit is due and good reviews hopefully help. Thank you for the cutirousness and helping me make an informed purchase.
Wlpropst
Dec 19, 2014
Tyra was great to work with she rocked stayed true to her sales approach and got us out in a timely manner love Toyota of deerfield
BruceArbuckle
Dec 18, 2014
Mr. Flatt was extremely helpful in my experience at Deerfield Toyota. Having had a bad experience trying to buy a used car with my mother before, we were pleasantly surprised at Dwight's professional attitude and overall demeanor. I would definitely recommand Dwight, especially to any elderly folks looking for a respectable helpful experience.
Carlama8
Dec 18, 2014
I have to say that I am pleasantly surprised, I had always thought that buying a car was a painful experience but they just changed the entire experience for me! They were helpful and extremely quick, customer service was incredible and I couldn't be happier with my Toyota Corolla. I would highly recommend this dealer.
DrAlanMoore
Dec 18, 2014
while i didnt purchase a car when i was in the showroom Dwight treated me like i already had, he was very accomidating and very helpful. I was able to get alot of information in a very easy and friendly way( we all know how daunting going to dealerships can sometimes be).When im ready for my new car i will most certainly be purchasing it from Dwight! the checks in the mail!!
envymedoll
Dec 18, 2014
very friendly, attentive and polite answered All my questions. Friendly staff and Mr. Dwight was very detail oriented I would definitely recommend everyone to this dealership and ask for Dwight!
ikalta
Dec 18, 2014
I don't know much about cars, but Dwight was very helpful in explaining what options were available and took the time to break it down for a complete novice. He was incredibly friendly and kind.
jaredkatcher
Dec 18, 2014
These 3 individuals have made the car buying experience more than pleasurable. Between their expertise, support and best-in-class customer service, I can't imagine buying a vehicle from any other entity, and in the end I chose my new vehicle because of the people involved in this transaction. I have zero reservations about recommending Bonnie, Jason and Ira to any person intersted in acquiring a new or used vehicle. Their patience and support made me feel like I was buying from family. A+++. I will be returning when the need arises.
linda
Dec 18, 2014
I don't often take the time to write Internet reviews; but my experience here was so positive, that I had to. Customer service these days is generally bad. Not at all how it used to be. Dwight answered all my questions. Which were many. I haven't ever had to figure out how to get a car by myself (my husband used to do that for me.)It was confusing. But his patience and knowledge were helpful and much appreciated.
marcher73
Dec 18, 2014
I had the pleasure of working with Rick. He not only helped get the car I wanted and for a really good rate, but he made my car buying experience one to remember. He had a great arsenal of jokes and was extremely knowledgeable. I'm very tech oriented and he know EVERYTHING about it entune system as well as all the other nifty features that comes in the prius. If you want an shopping experience that exceeds the standard, then you need to find Rick.
MikeVertx
Dec 18, 2014
Dwight was polite and really listened to what my parents wanted. Our lease is up soon and I will 100% be coming back once we are ready to purchase our next car.
Positiveperspective
Dec 18, 2014
I came in with my elderly mother to buy her a new car. Our experience with Dwight was great from start to finish. His no pressure approach made our visit a positive one. I would highly recommend him to friends and family.
shamms
Dec 18, 2014
Dwight was extremely friendly and really knew his stuff. I couldn't ask for a better customer experience. I would recommend Dwight to any of my friends looking for a car.
whysoseriously
Dec 18, 2014
i did not even buy but i had to leave a review. My friend, Will just bought a Sequoia and wow, what a great experience. Dwight was such a professional the likes of which is not common in my experiences in car dealerships. The managers were friendly as well. When Dwight gave my buddy Will the dealerrater card i asked for one as well so i could leave him a great review. my lease is up this summer and I will definitely be back to see Dwight.
Wp
Dec 18, 2014
Car shopping at Deerfield Toyota was a pleasure. The salesperson, Dwight Flatt, was the main reason for my positive experience. He was attentive, answered all my questions, and didn't apply that "squeeze" you normally expect to feel when spending some time browsing a car lot. I highly recommend Deerfield Toyota and definitely ask for Dwight when you get there.
CamryPraMim
Dec 17, 2014
Que maravilha... O melhor servicio. Alem de comprar um carro ganhei amigos por Vida. Obrigado time Brasileiro! Sergio, Renata, Carlos, Ana, e Veruska espero comprar todos meus carros com voces.
MLM2011
Dec 17, 2014
Bonnie Shafer and Noah were very helpful in helping me choose my first and not my last, Toyota. I leased the RAV4 XLE and absolutely love it!!!!! :) Thank you!!! :)
Vera
Dec 17, 2014
I went to Toyota and was taken care of amazingly and had the best experience. Everyone treated me so well and made sure all my questions were answered.I will be coming back more often and referring people there.
alixmora
Dec 15, 2014
Absolutely Excellent Service!!! Berly Q. was very helpful and knowledgeable. He took care of my needs and I was given a great deal!!This is the second car my family has bought from Deerfield Toyota!
jennifer.cruz.MUA
Dec 15, 2014
Carlos and Ana helped me buy a Prius and I absolutely love it! They worked with the budget I had and i could not be happier. Sending my family their way for their next cars.
wposner
Dec 12, 2014
Deerfield Beach Toyota and Jason Dorfman are a perfect example of what all dealers should be. We came here because of all the positive reviews and boy was it true! A+ all the way.
JPreston01
Dec 11, 2014
This is my third purchase from Tyra. She is exceptional in every way. She really cares about you and what you need. The first time I came in I was greeted with a smile and we will get it done and you will have what you want and need. She took her time and never rushed me with a decision. I refer all my friends and family here and to Tyra. If you want and need a car, look no further. Tyra and John will make it happen. Thank you both for all of your help and the amazing experience and the lasting memories. We are definitely a family now. I've not only gotten a new care but new friends and family as well.
rebeca haro
Dec 11, 2014
he is the most friendly person. He will care for your well-being and recommends the car that best fits your needs! Totally 100% recommended !
Sosonia
Dec 10, 2014
Toda Minha familia ja comprou varios carros com Carlos deste de 1995 e agora o tratamento esta ainda melhor pois fazem tarde do grupo Brasileiro o mestre claro Carlos Bahiano e sua Linda secretaria Ana Maia e os financeiros Sergio e Jander.....Agradeco com muito carinho pelo tratamento que sempre todos tem com Minha familia, recomendado por toda Minha familia para quem esta lendo esse comentario e claro todos so meus amigos ......Toyota de Deerfield ligar maravilhosooooooooooooo para comprao o seu novo ou usado carro.....FICA a dica
bedside
Dec 9, 2014
It was a pleasure dealing with Rick, he was very helpful and I would recomend him to my friends and family. He also followed up after the sale.
Dave8
Dec 9, 2014
I have had a bad experience buying cars in the past. At Toyota of Deerfield Beach I found that I felt like I was one of the family and was treated that way. I found the car I wanted at a reasonable price and am happy I went shopped them first! Jason Dorfman helped me and I recomend him to anyone.
marlon andrade
Dec 9, 2014
Muito bom o atendimento , adorei mesmo estar aqui na deerfield toyota , eu diverti muito estar por aqui , gostei e recomendo para meu amigo e para vc
michelle.strongfiedler
Dec 9, 2014
I had a great car buying experience at Toyota. I recently purchased a Scion tC and love my new car. I worked with Bonnie on the purchase and she went out of her way to make the process as easy as possible. Sergio from finance helped with the paperwork and I was treated very professionally by everyone. Everyone operated with a high level of integrity. Thanks again
aray.abujamra
Dec 8, 2014
Best team ever! Amazing dealership! Great service! Unbelievable deal! Thank youuuuuuuuyuuuuuuuuuuuuuuuyuuuuuuuuuuuuuuuuuuuuuiuuuuuiuuuuuuuuuuuuuuuuuuu! I will recommend you for everyone that I know! I really appreciate everything! My dream car!
cintia.gimenez.92
Dec 8, 2014
Gostaria de deixar o meu agradecimento a esta equipe maravilhosa da Toyota deerfield beach obrigado a excelente equipe que nos atendeu Ana ,carlos e sergio e Veruska Pessoas com muita competencia e muito carismoAgradeco a todos eles pela super atencao comigo Excelente trabalho prestado Obrigado Paulo endoLoveeeeeeeeeeeeeee
ewerton23
Dec 8, 2014
Muito profissionais e precisos. Obrigado pelo tratamento e mal posso esperar proximo ano para contata-los novamente comprar novos veiculos. Looooveeeeeeeeeeeeeeeeee iiiiittttttt!!!!! Massa muito bom
wexcon
Dec 7, 2014
I am normally not a fan of purchasing a car. The whole process is not my favorite but my experience with Jason made everything perfect. From the moment I walked in to the dealership to the moment I took delivery, everything was smooth. He made me feel at ease and comfortable when debating my purchase. He was extremely knowledgable with all aspects of my needs and made sure I felt comfortable with the purchase. I would very much recommend not only this dealership but also the team of Jason and Bonnie. They will treat you right from the start.
ineedboost
Dec 6, 2014
I had a great experience at Toyota of deerfield beach. I bought my truck with ease with the help of Carlos and Anna! Highly recommend!
Jeje
Dec 6, 2014
Im my life did not buy a lot vehicle but this time I had the best experience ever Ana Maia very professional and Carlos is a lovely person......I really recommend Ana & Carlos in Toyota of Deerfield Beach just ask to speak with then you will love the way they treat you like a family!!!!
ljedwab
Dec 6, 2014
Thank you Bonnie and Natalie for helping us lease the Sienna at a great price!! These 2 ladies worked together to give us a great experience at Deerfield Toyota.
luper610
Dec 6, 2014
Jerry Holsman is your go to salesman by far and awesome guy who gets the job done for you. Jessie James is your go to serviceman in the service department.I have been in the Toyota family since 1996-97 when it was King and have been very happy with each car I have had the pleasure of driving, Jerry Holsman I can't say enough about he is the true meaning of a salesman getting you the best deal for your money, he is very personable and takes his time to be sure you understand everything before you sign. I must also mention Ira Kaplan the Finance Manager, he never rushes you he too makes sure you understand all you are signing. All and all I don't think I would ever be able to find a better team of people. Toyota is truly my second family. Keep up the good work . Thank you so much Jerry, Ira, JessieDeborah Lupinacci
renatam19
Dec 6, 2014
I bought a new car with Carlos and Ana from this dealership, and so did my brother and father. Great people, great experience, very pleased. Sergio was also a great professional that worked with me until I got the best deal!
edkusek
Dec 5, 2014
Bonnie Shafer and Jerry Holsman accomplished what 3 other dealerships could not, which was locate my 2015 Camry XSE with all the equipment I requested in a record amount of time. This is my families 8th Toyota in 8 years. We keep coming back to Toyota of Deerfield Beach because of the great work this team does.Sincerely, Ed Kusek
nadja.ponte.9
Dec 5, 2014
Carlos e Ana me atenderam excelentente bem!!!!!!i Melhor atendimento do mundo procure por Ana e Carlos eu amoooooooo demaissssssssssssssssssssssssssss na toyota em Deerfield Beach
kurtfreeman
Dec 4, 2014
Bonnie Shafer is the best. This is the fourth car sales i did with her. She keeps me coming back all the time to Deerfield Beach Toyota for the best deal in the state for new cars.Jason Dorfman also help me with the final sale with my new car. He took his time on explaining all the new features inside the new 2015 Camry car.I`m so happy to be a Deerfield Beach Toyota customer agian and agian and agian. Thank you so much Bonnie & Jason. for all your help.
lorilynn_gregory
Dec 3, 2014
I would totally recommend Jason to my friends and family. He was very friendly and took time to explain and answer anything I needed explained. He was awesome to work with. He has a great personality! :) I also worked with John Deering in the finance department and I thought he was great to work with as well. Very courteous and friendly.
roy.klein.98
Dec 2, 2014
It was a pleasure working with Bonnie Shafer. She was easily accessible, highly efficient and a consummate professional. And she surprised me by finding the exact car I wanted (color and options) even after the computerized inventory list said that it was not available. I couldn't be more satisfied!
ryangend09
Dec 2, 2014
Bonnie and Allen are complete professionals who truly work for the costomer and make it happen, an absolute pleasure working with both of them!!! Ryan G
Vera riccioli
Dec 2, 2014
I came to Toyota and bought a brand new car and the service was amazing, everyone took great care of me and I absolutely love my new car and I'm glad I chose Toyota.
wanderley123
Dec 2, 2014
A Toyota e uma empresa seria e eficiente,fomos bem atendidosCom respeito e carinho da parteDos funcionarios ,e uma empresa Que recomendo a todos os consumidores , e 10 em todo o seu Trabalho,e cada dia melhor.Parabens Toyota
wotever
Dec 2, 2014
Jason actually managed to make the car buying experience somewhat fun, he stayed attentive to me as a customer from start to finish; he and John were aware that I had a bad experience with their neighbors at Hyandai, and made it easy for me to return to Toyota, keeping the purchase as immediate and to the point as possible, Jason has been available for follow up even after purchase.
ctrezona
Dec 1, 2014
Ask for Jason! Hubby and I usually make it a sport of shredding the car sharks as we leave the dealership. This time it was waaaay different! Not only did we immediately recognize that our sales rep gave us his undivided attention, but it was clear that he knew his product well! We stopped in to see a Rav4 but this guy hung tough through our change in direction and ultimate purchase of a 2015 Prius! Jason explained all the technical-hybrid-how-it-works stuff to my husbands satisfaction, and remained very patient while I decided on color! No pressure, what a pleasure!!! 5 star!!
DanFitz1964
Nov 29, 2014
Bonnie was awesome as usual. This is the third vehicle we have purchased from Toyota of Deerfield Beach/Bonnie and I'm sure we will be back again when we need a new vehicle. Jason showed us all the great features in our new Avalon limited and he was very knowledgable as well as friendly. Thanks for another great experience, and we will see you next time!
Gabyalves101
Nov 29, 2014
I would recommend this dealership because they helped me find the perfect car and their service was great if I ever need another car I would definitely come here this would be my first choice the sales people who helped was Ana Maia and Carlos Oliveira.
karen.goliger
Nov 29, 2014
Bought a new corolla from Jason Dorfman, he is really great to work with, I recommend him. Make sure when you are in finance that you get all your paperwork and read everything, that process was not my favorite, but over all this was a really good experience, and I am happy with my car and with Jason's customer service.
marilda.dutra.79
Nov 29, 2014
Ana e Carlos Hello guys if you are going to buy a car come to the Toyota of Deerfield beach they have the best price and the 2 people that are the best that works here are CARLOS e ANA so come out here and look for Carlos and Ana THEY ARE THE BEST PEOPLE EVER.........
pamela.dasilva.167
Nov 29, 2014
Carlso e Ana they are the best. They where really helpful and my aunt bought her car here and my aunt is very happy with her car and they are very sweet and they explain step by step on the car that your look to buy.... Please come and look for Ana and Carlso
Veebee51
Nov 29, 2014
Bonnie and Christopher were Super Great. I can't thank them enough for their friendliness, expertise and efficiency. I am so excited about my purchase of a 2015 Camry SE. I will definitely recommend others to Bonnie and Chris. Thanks again.
ulysses.perez.77
Nov 28, 2014
Bonnie and her assistant Natalie made my car buying experience the best! I would do it again in a heartbeat. She made it easy for my financial needs and found me a plan I can work with. If you're looking to buy a car, go to Bonnie!!
the-mossman
Nov 26, 2014
Prior to purchasing a 2015 Camry we owned a 2012 Camry Hybrid. We found the staff very accommodating. They gave us a good trade-in price and the transaction went through smoothly.Overall, a very good experience.
tiffany.reyes2
Nov 26, 2014
Truly outstanding service!Bonnie is the best! Leasing my car was fast and easy. If you're looking for quality service when buying a car, go to Bonnie!
iamlarry
Nov 25, 2014
I had a wonderful experience. I will go back for my next car. Everyone was easy to work with. They made the process easy and enjoyable.
mwmmwm15
Nov 25, 2014
Natalie and Bonnie made the process of buying a new vehicle relatively easy and painless. Natalie patiently assisted in test driving vehicles while answering any questions regarding various features. She was extremely friendly and courteous - always better with a smile. Bonnie was also very helpful in getting all the paperwork arranged ahead of time, making final signing a breeze.
Mcneeley s
Nov 23, 2014
I took delivery today on my third vehicle from Bonnie today and she is the reason our family keeps coming back. She gave me a tour of the new dealership today and what a difference. The indoor delivery area and the time it took to complete all the paperwork was awesome. We will continue to refer friends and family to Bonnie. Thanks, Steve M
nadine.kerrhodge
Nov 23, 2014
A big thank you to Bonnie and Natalie for assisting me with my new lease. The experience was wonderful, service was great, excellent customer service. Will definitely recommend to my friends and family.
William Bigony
Nov 19, 2014
This was my first time ever buying a car. I had looked at several dealships before toyota of deerfield beach. Jerry holsman made me feel very comfortable and was easy to talk to. He made me feel like it was more than just about the money. Overall, i now have a dependable car at a great price. Thanks guys
KB954
Nov 18, 2014
From the time i walked in i felt as if i were a guest in their home. Bonnie and Chirs made the whole process of buying a car nice and easy! ALL AROUND AMAZING NEW CAR PURCHASE EXPERIENCE! This is the only toyota i would refer anyone to. You guys are great Thank you! Oh and love my car!!!!!!!
Jorge Blanco
Nov 17, 2014
We just bought a 2015 Toyota Camry and absolutely love it. I dreaded the idea of buying a car but thanks to Jermaine Bell, the experience was not just painless, but a pleasure! Jermaine made the entire transaction very smooth and efficient without ever being pushy. He really knows his work and the Toyota line of vehicles. He also has an amazing and great attitude. I would recommend Jermaine Bell to anyone looking to buy or lease a car -- he's awesome!
Lynn53
Nov 16, 2014
Felt like I was part of a family the way my salesman Jermaine Bell took excellent care of us! We didn't like the car buying experience but now feel much better about it. Thank you to all who were involved.
catfitz
Nov 15, 2014
Taking the whole process of purchasing a car to an AMAZINGLY awesome experience. Thank you MILLIONS to Ernis, Peter and Sergio. I am so happy with my new ride. Yay!
daniele almeida
Nov 14, 2014
O atendimento perfeito todos muitos bons recomendarei todos os meus amigos aqueles que quizerem comprar um carro a toyora de Deerfield sera a primeira obrigado pelo atendimento otimo
Paula Almeida Ramos
Nov 14, 2014
Adquirimos um veiculo 0Km com os vendedores Carlos Baiano e Ana e ficamos muito satisfeitos. Gostamos muito do atendimento, a simpatia e cordialidade dos mesmos. Paulo e Paulo.
ojericho
Oct 7, 2014
Purchased my second Highlander from Toyota of Deerfield Beach last night because of their great service. Bonnie is a pleasure to work with and I would feel comfortable referring anyone to her knowing that she would take great care in ensuring that they got a great deal as well as exceptional service.
mlentz
Sep 29, 2014
We drove over 3 hours to see the exact Certified Toyota we wanted. From the moment we arrived until the moment we left, the entire staff made us feel valued. We were treated fairly and respectfully throughout all phases of the transaction. This store does business the way all stores should do business; openly, honestly, and with integrity. I highly recommend this store to anyone who appreciates a higher-level of customer service and professionalism. Thank you to the staff at Toyota of Deerfield Beach!
Danie.
Sep 3, 2014
OMG, the entire staff was exceptional. I have not so good credit and they were able to get me approved on top of that, the service, the friendliness was a total wow. Ana was great and the finance team manager. They cater to me and especially my kids. The most important thing I didn't feel like I was a prey. I have been shopping for a car for the past 6months and I got my brand new shiny 2014 Camry at Deerfield beach Toyota made it happen. I am so please and wouldrrecommend anyone there.
SBaun
Aug 19, 2014
When purchasing our certified pre-owned Sienna XLE, we were required to speak to a minimum of 3 sales people to come to an agreeable price (varying levels of responsibility) which took significantly longer than we required. Once the price was agreed, we also agreed that our sienna was missing the middle seat in the 2nd row as well as the remote control for the entertainment system. This was noted in our paperwork and we were assured that Toyota would have these parts in by the end of the week. WE have initiated contact with the dealership multiple times and have received "it' should be in tomorrow" or "it will be in by the end of this week" multiple times with no follow through on the part of the dealership. We are extremely disappointed with how we have been treated and the lack of follow through on the part of the dealership when we've seen so many positive reviews on this website.
Brazil3535
Jul 30, 2014
I had awesome experience purchasing my new Corolla at Toyota Deerfield Beach. They were very friendly and attentive to my needs, also gave me a great deal! I'm happy and will definitely recommend Toyota of Deerfield Beach to all my family and friends.
Akilah
Jul 8, 2014
I dealt with Mr. Alex Williams and Mr. John Deering and both of them were awesome to work with. I would definitely recommend family and friends to them.
Champ
Jul 5, 2014
I called this dealer looking for the best price on a truck. I spoke with someone in the Internet department that was really great. They went over the trucks that were in stock. I explained to them I had about 2 hours before I could get there. I was then passed over to a Sales Manager Peter Bailey who was very polite and professional. He said he would hold the keys to the truck until i arrive. When I arrived at the dealership I met with Peter who worked with my salesperson Ernis thru the whole . I love my truck and will tell all of my friends and family to go there. The whole staff gave me a very pleasant feeling.
Darlene
Jul 5, 2014
I was looking for a new car but my credit was not that good.When I called in I was told they could get me approved. I spoke with Duane Crawford who was very patient. He worked very hard with the Finance John D. It took me a few hours but they worked really hard to get me in a brand new Camry. I love my car!1
JP
Jul 5, 2014
I don't usually write reviews but I had to commend this dealership. Out of every experience that I have had purchasing a vehicle, Toyota of Deerfield Beach has been the best. From the brand new facility to the staff my experience was delightful. They provided me with truely exceptional customer service. I will most definitely reccommend this dealership to all of my family and friends!! Coming here for my next car! :)
JR
Jul 5, 2014
Goinf to this dealership was a great experience. The salesman knew what he was talking about and treated me with the most respect. He was very paitient with me and there was great customer service. I walked out the same day with a brand new 2014 Camry
Lake Jones
Jul 5, 2014
Had an excellent experience at this dealership. They were helpful and very informative with my car shopping experience.
tadonaghue
Apr 14, 2014
Bonnie at Toyota of Deerfield does a great job wither customers. She was able to answer most of my questions before I even asked them. She knew what I wanted and delivered. On the day I picked up my truck, I told her I needed to be out the door by 10am due to my busy schedule. She was so organized and ready for me that she had me out the door at 9:45. Truly impressive. Thanks Bonnie!
vaszily
Apr 7, 2014
I purchased a new 2014 Toyota FJ Cruiser from Toyota of Deerfield Beach. Bonnie Shafer was my sales person and she went above and beyond to provide the best sales and new purchase experience possible. She listens and understands the needs of the customer. Bonnie was proactive and exceeded all of my expectations. You can tell by her great attitude that she truly loves her job. All car dealership sales team members should take a class from Bonnie. I love my TOYOTA!!!!
Sandy4Toyota
Apr 6, 2014
I was really pleased with overall professionalism since I stepped into Deerfield Toyota. From the initial greeting, sales presentation, selection of car, negotiation, to final details up to receiving the keys.Moreover, 2 thumbs up to employees Ana Maia and Carlos Oliveira for excellent team work!
laurenmsw
Apr 2, 2014
Our experience was fantastic. The employees are obviously working to make the buyers experience the most positive possible. This is the 3rd Toyota we have bought from Toyota of Deerfield and each time, our experience has been extremely positive. The Service Personnel is also above average.
1trulex
Mar 31, 2014
I love dealing with Bonnie. She is every down to earth and so easy to talk to when comes to buying a car from her.
Ccruz7310
Mar 31, 2014
Great customer service, Bonnie was great and got me a great deal on my 2014 toyota corolla s plus. She was very friendly, great customer service
derrick gainey
Mar 18, 2014
great experience with this dealer inquired about the vehicle got an immediate response was very surprised told them I would come down to test drive. sale woman was very good her name is tyra u lee would recommend her to anyone who needs a car. give her a raise
Fstr911
Mar 12, 2014
Early experience a few years ago ...bolts were never tightened on a few bolts on all of the tires. I used my own torque wrench and found none of them to spec.Second poor finding about a year ago ...opened the engine hood and found the mechanics rag laying on the valve cover.Third and last...oil changed, drove away and engine shut down. Pulled dipstick and no oil. They forgot to fill it. What's worse is they gave me a report of "comprehensive inspection" they made, which was obviously BS. They offered to sell me a new car (but not a good deal) and gave me a 100,000 mile engine warranty (only good at their dealership) that IMO wasn't worth the paper it was written on. I repeatedly asked for a letter stating that no engine damage occurred but they said they couldn't do that without pulling the engine apart (which they refused to do)After the engine was operated without oil the MPG on the car dropped significantly which makes me wonder what mechanical changes occurred. I bought another new car from a different dealer and also disclosed the issues with the car.At this point you're probably wondering why I gave them three chances. I wondering the same thing.
DebLup610
Mar 10, 2014
Jerry is awesome he gets you into the car you want and I always tell my family and friends to always ask for him when they are looking into new or used cars.Jerry is a tell it like it is guy and that is why I only deal with him when it comes to purchasing a car. I've been a Toyota family since I moved down to FLA and wouldn't change no matter what.
albertkon
Mar 4, 2014
Entire car leasing process was flawless, from the salesmanJerry Holsman to the final paper work.Jerry took me around to met the various people in differantdepartments that I would be dealing with in getting my carserviced. Nice job.
DanChupp
Feb 27, 2014
Bonnie was very friendly and made the buying process a pleasant experience. She definitely goes above and beyond in customer service. Everyone we encountered at the dealership was also helpful. Best experience ever!
AndreProenca
Feb 25, 2014
I had a great time dealing with this great team at Toyota in Deerfield Beach, they were always there for me, to answer all my question and make everything clear.They offered me a great car which I'm really happy with, and I definitely recommend Toyota Deerfield Beach, and this team if you are looking to buy a new car!Thank you very much indeed, Ana Maia, Carlos Oliveira, Jander Rocha, Elvis RodriguesKind Regards!Andre Proenca & Thalita Proenca.
aceblueprinting
Feb 24, 2014
I needed service on our Prius and we have always dealt with Mario Dorestant and he has always been very helpful and takes care of of any problems. I also spoke with Sandy on my last visit and she was also very helpful and asked if there was anything I needed. We really appreciate the wonderful service and good people that work at Toyota of Deerfield Beach. Thank you! Karen Chin
iuwolos
Feb 23, 2014
Bonnie Shafer was a pleasure to work with. She was extremely helpful and knowledgeable about the Toyota brand and made the whole car buying experience enjoyable. Bonnie Shafer is a model employee and would I highly recommend her and Toyota of Deerfield Beach.
Louise57
Feb 23, 2014
Hello...I went to the Dealership because of an Insurance Problem with my Leased vehicle which I Love. I was very upset. Bonnie was just fantastic. She took the time out to help me and we fixed everything. I left feeling better and relieved. This is what Customers should experience when they go into a Dealership. Not to get the car they want and to get the best deal, but real true honest patient and dependable people who know their business and do their job with 4 stars down the line. Toyota of Deerfield Beach is the Best and I highly recommend it.Thank You...Louise Sciolino954-547-6598
TZ30
Feb 21, 2014
Great team, which helped a lot. Highly recommended for brazilian customers. If you are a brazilian and is looking foe a Toyota I suggest pay a visit to this dealership.
cappyp45
Feb 20, 2014
Working with Bonnie is a pleasurable experience. She quickly found a vehicle that met my requirements, and offered a great purchase price as well as a great trade-in allowance. This is the second time I have purchased a Toyota with Bonnie's assistance.
setragni
Feb 18, 2014
Carlos and Ana are Awesome, very easy to deal with, we got out of there with a very good deal and very happy.I would recommend toyota of Deerfield Beach to any of my friends.Make sure you look for Carlos!!!
jackjackson
Feb 15, 2014
Bonnie is great. The new dealership is awsome. Best car buying experience I ever had. I will buy all my cars here from now on.
Nina1062
Feb 14, 2014
Mike immediately gave me 100% of his attention regarding my problems with my Toyota Prius which was serious at the time.Although I only had $18,000 miles on my 2011 Toyota my front tires were completely worn. We were given exclusive attention andthey worked on my car under Mike's supervision until the job was completed. New tires...wheel alignment and a car wash! I amhighly satisfied and no doubt my next Toyota will be purchased there. Thanks for hiring people who do really care about what they are doing. Nina Spitzer
Gretchen6
Feb 12, 2014
This is by far the friendliest Toyota dealership I have worked with! Mike in Service, Sandy the greeter, and even the general manager Brian Palmer takes the time to do a great job. Thank you for caring! Gretchen from Fort Lauderdale
Harmonynatural
Feb 11, 2014
This is my 5th purchase from Toyota of Deerfield. Everyone was great to work with. John got me a fantastic rate and Tyra wouldn't let me leave. Great salesmanship and financing programs.
Zottoli1949
Feb 11, 2014
Bonnie was EXTREMELY helpful and totally knowledgeable. We were encouraged to call her at any time with any questions after our purchase. You folks have a star in your midst
Jc2532
Feb 10, 2014
Bonnie was a pleasure to work with, explained all options for leasing and financing. Explained all the features of the car, the dealership was great had coffee and drinks. Great experience all around.
lvenegas
Feb 10, 2014
We met Bonnie 4 years ago when we were shopping for a truck for my husband. She was wonderful then and she was wonderful now. I had a Chevy lease that was due and so I knew I needed to shop and because I felt so comfortable with Bonnie in the past, I figured I would go see Bonnie.I gave Bonnie a call late Friday afternoon. I had an idea of what I was looking for and the price range. I asked Bonnie if we could come and see her on Saturday, but if she could run the credit check in advance. She sent me the form and around 9 a.m. the next day Bonnie sent me a message telling me that things were in the works.My appointment with Bonnie was for 2 p.m. Basically, everything was pretty much done by the time my husband and I got there. All I needed to do now is decide on which vehicle I was more interested in. Once that was decided, Bonnie new what she had to do for my financial situation.I would recommend Bonnie to all of my friends. She make the "buying a car experience" amazing and pressure free.Thank you Bonnie for being the kind, loving person that you are.Lisa & Enrique VenegasBoca Raton, FLP.S. Your new facility is gorgeous!
Mack4813
Feb 10, 2014
I made my deal with this dealership because of the Sales Person, Bonnie Schafer. She represents the dealership with fairness and professionalism. We will do future business and will pursuade our children and friends as well.
vitorino
Feb 10, 2014
Since I entered the Dealership I was very well received and treated by the aforementioned officials. All my expectations regarding the business were excellently satisfied. In my subsequent visits the same treatment has been meted out to me. So I'm very grateful to them. Also, I'm happy with the deal done.
holsman7705
Feb 9, 2014
This is the 4th car I purchased from Jerry Holsman. Every time I came in he takes the time to go over everything about the car I am interested in. He doesn't stress me like most other salesman do. He always tries to get me the best trade on my old car and best deal on my new car. I would highly rccomend Jerry Holsman to all my friends. Thanks Jerry on my new Corrolla, I love it.
lbrown49
Feb 9, 2014
From the minute we arrived at the dealership, we were greeted by a pleasant employee of the dealership. The service attendant was very helpful in us understanding what needed to be done on our vehicles. The price was reasonable.
cassiocorolla
Feb 7, 2014
Great Team!! They took care of me like PRO's !!From A - Z this one surely a great purchase and I recommend TOYOTA OF DEERFIELD to anyone in the market for a new or pre-owned car.Thanks!!Cassio Raffa
Dose2graffiti
Jan 28, 2014
Doron helped me to the fullest extent. I would recommend any of my friends or family to go to him for a new or used car. Thanks again.
TomMalone
Jan 8, 2014
My 83 year old grandmother purchases a used vehicle from this location. She took it to her mechanic prior to completing the purchase and her told her the vehicle would need a new battery soon. She told the salesmen Jerry and she was told they would put a new one in for no cost. When she went back 6 weeks later after the battery actually died they told her she waited too long and they would not replace the battery. She tried speaking with the manager and she said he started screaming at her over the phone because he was made she was calling. She also was only given one set of keys and they said they would locate the 2nd set but that never happened. If you want to get ripped off and screamed at or you wan't your elderly and trusting loved one to be treated like crap go to these guys, apparently they are really good at that.
wfesner
Oct 24, 2013
I was treated like family from the time I arrived. I had brought my 2011 Highlander that had been leaking water onto the floor mats. Another South Florida dealership where I had purchased the car new tried to charge me $1100 even though the car was still under warranty. At Deerfield Toyota the car was repaired, washed and Armorall applied to the tires while I waited, all covered under warranty. I will certainly return to Deerfield Toyota for service and my future new car purchases even though its much farther from home than Delray Beach. Thank you Deerfield Toyota!
MitchBagger
Oct 1, 2013
I have been to the service department two times now with appointments. Both times i have been their not one person would help me. On the second time I waited outside my car patiently for over 15 minutes, i asked an employee for help and before i could even finish my sentence he said that someone would be by to help me. After 20 minutes of nobody helping me I just left. I emailed them on two separate occasions and have yet to hear back from them.
kruegersully10
Jun 23, 2013
I have given the rating good as great, cause there is always room for improvement, no one is perfect. I have not owned a car in a long time and this was a very important, special and emotional experience for me. The Manager Mike, Ana and Carlos were wonderful. I have and will recommend you to my friends and family.Blessings,
samplecom
May 28, 2013
This is my third vehicle bought at Deerfield Beach Toyota and always it is a pleasure to stop by at this dealership. The sales people are very friendly and they do the best to serve us as a customer. I'm very happy again with my purchase at this dealer. Special thanks for Carlos and Ana for the efforts to make me happy!!!
bpaul_99
May 24, 2013
This dealership will treat you extremely well as long as they are making money off you, as soon as that ends expect to be stepped on like a bug. Initially all services on my car went well- nothing major needed to be done (all just routine maintenance) but all had a fee associated with them. Their fees are higher than if I went to a repair shop (as opposed to a dealer), but their service was good so I just bit the bullet. However then I tried on 3 separate occasions to have my Toyota serviced for several different recalls all of which were at no cost to me, each time I got the run around ("parts will be in in a few weeks", "we need to contact Toyota" etc.) and nothing ever happened. No callbacks, no followups, nothing, When I followed up I was given a further run-around. I subsequently took my car to Ed Morse Delray Toyota (about 15 mins away) and everything was taken care off. In hindsight I should have known better since Toyota of Deerfield tried to charge me for minor things (such as resetting a maintenance required light-which they should have done when THEY performed the maintenance). Anyway buyer beware-it seems like all the positive reviews focus on people that are still spending money, lets see how they feel when they should get something for free.
Coollawyer
May 23, 2013
Had a great experience with Scotty the prior sales manager a few years ago. Unfortunately, Scotty, Bonnie and ALL of the trustworthy staff are gone and now the place is just left with the standard liars and bait and switchers. Wasted a month of my time jerking me around for nothing, plus I knew more about the cars than they did. Don't waste your time!
Maygirl
May 20, 2013
Ana, Carlos, John and Allan were great. I went in for servicing my 2012 toyata corolla. I was not happy about the cost of servicing and I ended up leaving with a 2013 toyota corolla. This was my third visit to this dealership and the same people (mentioned previously) dealt with me. They were friendly and Ana was especially concerned for my comfort with both my buying experience and she ensured that I was comfortable while I waited. It too a bit long than I intended to be there but Ana kept checking to see if I was ok and did all she could to ensure I got my car and was satisfied.My only hang up is your prices.
melissa23
May 10, 2013
Overall experience was amazing. Everyone there was so helpful, from the secretary to the general manager, they were so friendly which made it an exceptional buying experience. Carlos Oliveira was our salesman and he was absolutely wonderful. We were in such a rush to get a car and he helped us find the perfect match. I am so happy with my new car. I highly recommend Deerfield beach toyota, ask for Carlos Oliveira he makes the experience painless and enjoyable!
scottgarcia1422
May 8, 2013
Ana Maia was wonderful! She is so personable, helpful and knowledgeable in her approach, and throughout the entire transaction. Carlos Oliveira was also a joy to work with. He is extremely friendly and gives you a reassuring feeling that he is "on your side" and wants you leaving the dealership feeling satisfied. I will refer Ana and Carlos to friends and family, and will definitely work with them in my future vehicle purchases.
Emiliane
May 7, 2013
I went to Toyota to have a service done in my car but them i change my mind, i got the attention that i needed, everyone were nice, i think it was a great deal for both of us (me and Toyota) .
BaseballGeeks4
May 6, 2013
The sales reps we worked with were wonderful. They were eager to please and satisfy all our concerns in buying a used vehicle. The manager, John, was also fantastic. He resolved a tire issue we had promptly without a second thought. HIs main concern was the safety of the vehicle and we were very pleased. The dealership was above and beyond our expectations. All of the staff was a pleasure to work with. Highly recommend them.
fernando01
May 6, 2013
When you decide to buy a car a lot of doubts arrive in front of you. I made my research with friends and I was told Toyota Corolla was a good option when you're looking for an economic and comfortable car. The reason for my rates are based on the excellent treatment. A storm had happened and I called Fort Lauderdale because I couldn't be connected to Deerfield Beach Dealer. They probably checked the numbers and called me back. I felt motivated by them. Carlos picked me up at North Miami (the day before I wasn't rude but he knew the time of the call wasn't the right one and he was very gentle), Ana was very efficient answering my questions and Mark was able to give me a good deal. Jander knows what he does. At the end I spent many hours there but I left after I had my lunch paid for, with my new car clean and with full tank!!!!!!
CAR MAN
Apr 18, 2013
After making several phone calls to this dealership asking about a specific model/year car I wanted. Response was that they get hundreds of trades every week and have no idea what's coming in. After about 3 weeks of this, I decided to go in and see if I could find a car I wanted. I found a car that appealed to me and asked to test drive it. I was told I couldn't take it on the highway. I told the salesman that it's ridiculous not to be able to drive the car at highway speeds to see how it performed and if it was roadworthy. He then told me I had to restrict the test drive to local streets, not exceeding 35 mph. He shunted me over to the manager, telling me I could take my business elsewhere. And I did.
Richard65Smith
Apr 2, 2013
Ana was quick to help us. She showed us the type of cars we were looking for. She worked with us regarding the lease and we were able to reach a deal. She has been helpful since the purchase and helped us with the bluetooth connection. Carlos was also very helpful. He gave me a ride home in the new car and picked up the trade-in in order to make the transition easy and smooth. We will recommend Ana and Carlos to our friends who may be looking for a new car.
Dissapointed
Mar 21, 2013
Hadn't been through the dealership purchase process in over 10 years, and all I can say is "Nothing has changed"! You still get politely pressured and promised you're getting a great deal, but the reality is they don't stand behind what they promise. After signing the contract I later found out that I was actually purchasing the maint. plan / ins. that I was understanding was part of the deal (which it was). Of course they're sorry for the misunderstanding, but still charged me or it (Come to found out from other resources that this is a common scam tactic used to sell the vehicle). I had done my part of the deal, but they clearly didn't do their part, so I can only end up with a negative opinion towards this dealership.
Brookiedad052810
Mar 21, 2013
Bonnie was a dream to work with my wife and i got a 2013 Corolla and a 2013 Rav4 she made it as hasel free and as quick as possible non of the constant dealer haggling and entire day spent trying to close the deal we walked in and out of there with 2 new cars in less time that most dealerships take to get you a test drive.
renatob92
Mar 8, 2013
My experience was great, they took really good care of me and my family and helped me get the best car i could. The best part is that they didn't act like other dealerships by trying to sell me something i didn't need, they really went above and beyond what they were suppose to do to make sure i walked put happy.
mpeake
Mar 5, 2013
Our recent 'car buying' experience at Toyota Deerfield Beach was the most pleasant that my wife and I have ever experienced. Doron is a consummate professional and he guided us to a very good car at a very good price. We got exactly what we were looking for...and more. We highly recommend Doron Kadosh, Mark Bedell, and this dealership.
AveryYu
Mar 1, 2013
This dealership made my car buying experience a pleasant one. Ana and Carlos, my sales associates, went above and beyond to made it as easy as possible for me to get the car I want at the price I want. They were friendly, knowledgeable, and courteous, and best of all, not putting the pressure on me. It totally changed my perspective of how I used to feel about dealing with car dealerships and salesman. It shouldn't be painful and can be fun. I will definitely recommend this dealership to everyone.
ceschaeffer
Feb 28, 2013
This was the most pleasant car buying experience I can remember. The salesman peter bailey was professional, courteous and honest as was mark bedel the sales manager. They along with the finance team of alan greenspan and billy hasson put forth their best effort to see this deal go through. I would highly recommond toyota of deerfield beach to anybody in the south florida area looking for a new or late model used car.
chrismibielli
Feb 26, 2013
I'm very satisfied with my car by now and I recomend it and your shop for everibody. I'm very satisfied with the sellers Carlos e Ana Maria they are frendly.
Donaanddavid
Feb 26, 2013
I gave this rating because I was so impressed with the employees and how they helped me and my mom find exactly what we were looking for! I just wanted to thank them for all they did for us!
JayGiudici
Feb 26, 2013
Anna Maia and her teammates, Carlos Oliveira and Jander Da Rocha Provided us a very true exceptional Customer Service. Anna & her teammates walk extra miles for us. Because Anna & her teammates we were willing to give Toyota another try. Anna "Especially" and her teammates deserve the highest reward that Toyota Corporation can give. Because of Anna and her teammates, Toyota of Deerfield Beach to us is the best among all Toyota Dealerships. Please give Anna, her teammates & Toyota of Deerfield Beach immediately recognition for their truly exceptional service. Thank you, Toyota, for having such exceptional Professionals like Anna and her teammates. Sincerely, Jay & Rachel Giudici of Coral Springs
rlsmathieu
Feb 26, 2013
I was looking for a new car my niecs refer me to deerfield toyota when I arrive carlos and anna take very good care of me. Since i already have a toyota for 32years and working condition. to make a long story short. I am in a new toyota
nonickname
Feb 24, 2013
My wife and I are shopping to purchase a new car. We were surprised by the unhelpful and disrespectful attitude of sales manager Duane Crawford. The Matrix was locked and while Crawford went to get the key we looked into the driver's window and my wife noticed that the gear shift was not between the driver's and passenger seats but more forward and up on the console. She said she didn't think she would like where it was placed but wanted to see if that would be something she could adjust to if she otherwise was satisfied with the car's performance. When Mr. Crawford returned I commented to him what my wife said. He then said that he would not take us on a test drive as it was a waste of his and my time. I explained that my wife did want to test drive the car (I thought she would determine it's placement would a minor concern) but he repeated it was a waste of time and turned and started to walk back into the dealership without further comment. To his back I politely thanked him for his time. I am astonished as to his lack of basic courtesy to the point of writing this review. As I thought, when we then went to the Honda dealership just down the road and my wife test drove a CRV which has a similarly placed gear shift position, she said it was something she could very much get accustomed to.
jojoe2
Feb 24, 2013
Anas reciptness to myneeds. she was courtous and knows her product line. carlos was extra friendly and got things done quickly . Jonder was extra helpful with our finances. great place to do business
GangaK
Feb 21, 2013
Bought a new car from this dealership and trusted them to change the trim. Their employee Chris ordered the wrong type of kit and had it installed at a 3rd party location. Bottom line rather than the molded kit that covers the trim they ordered and installed a flat kit that partially covers some of the existing trim. I asked for photos of what it would look like before and this was not given to me. Bottom line their fix is to refund $500 and i am expected to just say oh well it's fine. I am stuck driving a brand new car with a trim that their upper sales people said and i quote " my 10 year old could have done a better job ". They are not accepting any responsibility for their employees mistakes and i am left with a NEW Car that has a kit in it that is used for old cars who's interior is shot rather than a molded kit that changes the trim from one to another. Am sickened by their unwillingness to have integrity to make right their mistake. Never trust this company or dealership as whatever mistakes they make YOU are the one that will pay for it. They will accept NO Accountability. Bottom Line this is the worst experience of my life. Forget about Toyota Corporate as in the end the dealerships are privately owned companies and are only as good as the owners integrity. Perhaps my only options now are to go to help me howard or some similar consumer aide or take it to small claims court but really these are not options that i relish. Am also unfortunately stuck having to go to this dealership for all the warranty things that were bought as well - so be careful of what you buy. The assistant manager of the service department did NOT check with the installer as to what should be ordered as they told me they would NEVER have recommended nor installed a flat kit in a New Car that what is put in by Dealerships is the Molded Variety that is made to enhance and fit the car interior as it is. Am still hoping they will do the right thing but last word is they are unwilling to do anything more than refund $500 and that only adds insult to injury. Am sorry that this type of review has to take place.
vbenardi
Dec 20, 2012
People sound very friendly, until the point that they manage to sell you a car. After that point, they desert you and it takes a while to come out. I had several problems with the car. When i was calling several people in the customer service, nobody would ever pick up the phone and no one would return my calls. Every time, i had to drive there and then, they had to talk to me.Also, during the lease process, they always try to trick you to buy additional options that are already covered by Toyota and they mislead you.I dont have any issue with the service department
opto2015
Dec 9, 2012
I went in to trade my car. I spoke to Talbot Summers (the internet manager i believe) and he gave me a general ballpark number of how much I will be looking to pay for my car. So I drove 45 min to go there expecting the deal to go through. The salesman came back to me with DOUBLE the amount I was told over the phone. And when I said why they lied to me about it, they basically told me that I was lying and I had said something else over the phone. Bottom line, don't go to this dealership if you want a good honest deal. As I was sitting there waiting for the salesman, another couple that came in to buy a corolla asked if 2013 corollas came out but just to sell the 2012, they lied and said they didn't come out yet. What kind of customer service is that? Avoid going here. Trust me.
samsam1001
Nov 14, 2012
I went into toyota and i immediately found Bonnie who was very knowledgeable and highly recommended. She showed the 2013 scion tC and all the awesome features it comes with. Then i got to test drive the car and i knew it was the car i wanted and more! she didnt even have to ask if i loved the car the smile on my face showed the love i had for the car. a couple days later i was back at the dealership picking up my very first brand new car and i had never felt so accomplished. It was the definitely the highlight of my 2012 year! they drove the car around the corner after having it detailed and i felt like i was little kid on christmas morning. this was the car i had my heart set on for years and thanks to bonnie and toyota/scion of deerfield beach i was finally able to make that possible! thank you bonnie!!! love samantha and my new scion tC!!!!
Delicious Kimmy
Sep 2, 2012
I love my xf the deal was wrapped up in a few hours i will purchase from them in the future.
FIESTY WOMAN
Aug 31, 2012
I LOVE THIS DEALERSHIP GREAT SERVICE DROVE ALL THE WAY FROM ATLANTA FOR THE DEAL AND IT WAS WELL WORTH IT.
Dolce
Aug 21, 2012
Purchased a Porsche Cayenne from this dealer, the sales man arrived 1.5 hrs late at airport to pick me up. He also drove the vehicle I purchsed to come and get me, and failed to let me I had to pay the sales tax in Florida if I didnt ship the vehicle. Very, very poor salesman and very unprofessional dealer at dealership as well.They also charged me to have the rotor done inwhich porsche says should never be ground-replaced only. Do they know what they are doing? Then charged for detailing which was not done since the Porsche had an extra 400 miles on it from when I purchased it. I wonder who was driving it?? I suspect my salesman. I wouldnt recommend this dealership to anyone. There are plenty other dealerships out there to choose from.
Bentley
Aug 18, 2012
Was looking for a used car for my son and not having any luck. Saw this one on the internet then went to see it at the dealership. The car was in great condition and they gave me the best price out of any other dealership that I had been to. I bought it that same day. John, the sales manager was very pleasant to deal with and made buying this car a breeze. I would definately go back and would refer them.
Ftlauderdale954
Jul 22, 2012
All promises with nothing but lies! Worst everything you want at a dealership. I used to love toyotas. After my experience with Bonnie shafer, I ended up selling my Toyota Camry and went to a ford dealership, traded it in and got a new ford F-150. Love and and will never look back! Thanks Bonnie!
Pearlgarter
Jul 12, 2012
I've been coming to this dealership ever since I moved to Florida 12 years ago. I started having my car serviced by David Romeo. I always ask for him when I come into the dealership, he is the reason I bought my third Toyota and as my car is 12 years old will be the reason I will buy my next. Hendrickson is much closer to my home, now that I have moved from Delray, but I still go to Delray. Great service. David Romeo is the best.
rjime001
Jul 9, 2012
Bought a 2009 Certified Toyota Camry. I hadn't fully understood the terms of the contract and I came back 2 days later to speak with the general manager. Both him and the finances managers were very helpful and understanding, they took ownership and action of the situation. I am very pleased with the purchase and I would recommend this dealer although I would try to avoid finances specialist Billy Hasson as he may not be the best at explaining the terms of the agreement.
An Unhappy Buyer
Jun 18, 2012
These guys are a little too slippery for me. I was looking for a work vehicle and told the salesman I could only buy a vehicle that had keyless remote due to the nature of my work. He said the vehicle I was looking at had a damaged remote but they would get me another. After buying the truck and going back (1+ hour drive) for the remote and another part, I was told that the truck was not originally equipped with a remote so they would not provide one. I believe they call that a "bait and switch". I spoke with the salesman who said he spoke with the manager about installing an after-market remote. The mgr was supposed to call me to discuss but weeks later, I'm still waiting for that call. I'll never recommend or buy from them again.
Ninofights
Jun 5, 2012
They sold me a vehicle that had been in an accident and I was denied a CARFAX, later i was provided one and then informed that my car had in fact been involved in an accident.I am now being told that the car has AFTER MARKET parts that are not covered under my warranty! The dealer wants me to pay for the repairs of the AC, parts that should be covered by warranty if the vehicle had not been damaged!When I purchased this vehicle, I was told that it was a Clean CARFAX vehicle, and "not to worry, all our vehicles are clean or we would just send them to to auto-auction"I want my car repaired and returned to me, at dealer expense. If they would have sold me a clean car to begin with, we would not be in this position
Llondon810
May 23, 2012
I would NEVER do business or recommend this dealership to anyone. I purchased a 2010 Toyota Corolla from two very nice salesmen by the name of Brian and Cedric. Great men! The car was purchased in cash for a ok price and they also honored my Carfax trade in value for $1200, which was good. I left the dealership satisfied. BUT there's more! :( when I bought my car home it was INFESTED with roaches. So I brought the car back 2 days later for a FULL refund to excersise my right to a refund in 7 days, THIS IS WHERE MY PROBLEMS BEGAN! The sales managers made me wait for 2 hours before they agreed to give me a refund. They were rude and nasty. They didn't want to give me my money back! They sold my trade in at the auction and STILL WANTED TO PLAY WITH MY MONEY! They tried to put me in another car so they could keep my money. After the 2 hour mark they stated they had to check to see if my check cleared! That took forever and then finally I called my bank to stop payment on the check. I advised them what I did and told them to write me a check for the difference for my trade in and stop payment fee of $35.00. DEERFIELD TOYOTA REFUSED TO GIVE ME THE MONEY FOR MY STOP PAYMENT FEE. So not only am I out of my time for dealing with this, I have no car because they sold my trade in, BUT now I have roaches in my car garage and house and I have to pay for that. I received nothing for my trouble, stop payment fee or the roaches that are now moving into my home. This was a horrible experience and I am now walking until I can purchase another car. WARNING- do not deal with this dealership.
Bethlynne
May 21, 2012
The people with whom I worked listened to my needs and comcerns and were most helpful. Nothing seems to be too much troublefor Bonnie to do and even though the weather was inclement, she went to my old car to retrieve something I had forgottern to remove.Bonnie took the time to thoroughly go over all the options and made my entire experience very pleasant.I would certainly recommend Toyota of Deerfield Beach.....This waas my second experience with them and both times I have been extremely satisfied.
cmlegend66
May 14, 2012
The sales men were not sharks after a piece of meat. They were patient and took their time when helping me. No pressure sales....that is a change...my next vehicle will be purchased there and I will recommend them to all my friends who are in the market for a new or used vehicle. Thanks!!!!
Debbie Chase
May 8, 2012
Bought a used truck "as is" but was never disclosed that it had a blown engine (oil leaking into the engine). When I got home to Palm Beach Gardens and checked the oil it was down to 5 quarts - added 1 quart and truck started smoking. took it to a mechanic and repairs were estimated at $2200. Contacted the dealership and they more or less said sorry about your bad luck. When buying the truck they were great - after they got the money they would not help us but blamed the problem on us - We called them within 2 weeks to report this problem. What about the honorable thing - make this sale right - fix the vehicle or if they think we got such a good deal take the vehicle back. Instead, they say "as is" is just that as is. They is such a thing of deceptive act and that is what they did. On their behalf they did tell us there was a problem with the transmission but repaired it. This was a 2002 F150 pickup and we paid $7,000.00 which also included dealer fee. This dealership is no better than a car lot
Toast
May 7, 2012
Great Dealer, matched other dealer prices and easy to deal with. Went to buy used and left with a new Corolla S. Thank you !!
Steve hart
May 6, 2012
I also had a good experience when purchasing my used truck until th te next day when i added a quart of oil to the low oil only to find the engine burning oil an smoking bad trying to get hold of manager now will keep you informed
andreapotter254
May 2, 2012
All I can say is Thanks to All that assisted me in purchasing a new Camry 2012. The experience was amazing, from ringing the bells and signing all documents. Yes, we ran into some pit falls but Deerfield Toyota and me didn't let the pit hold us, we kept on pushing until I was made extremely happy concerning my purchase. I was happy but not extremely. Salesman (Brian Blades) and Finance Manager (Billy Hassan) came through for me.
cleocezar
May 2, 2012
GREAT SERVICE, GREAT SELECTION AND GOOD PRICES. VERY FRIENDLY! I WILL DEF RECCOMEND TO OTHERS THAT ARE LOOKING FOR A NEW OR USED CAR...People were welcoming, friendly, and accommodating. My only complaint is that the process took as long as it did. We spent 5 and one half hours at the dealership between the time we walked in for our test drive and the time we finally drove out with the car of our choice. Lots and lots of paperwork and lots of time "waiting around." I suppose, however, that's to be expected when turning in one lease vehicle and leasing a new one...but Mack did a great job...he"s very friendly..
pasta
May 2, 2012
WOW - I have truly never had such satisfaction while purchasing a car as I did at Toyota of Deerfield Beach. What a team - friendly, humble, knowledgable and fun to deal with. Bonnie Shafer - what can I say - a real gem. Mike - thanks for working out the numbers and for not giving up in meeting my financial needs. Vinny - so humble...thanks for all the time you put in to making my experience a happy one. You guys are truly an awesome team...Lillian Eramo
boating66
May 1, 2012
Great Service so far I will see when i go in for my first Schedule maintenance. Hope to find a good Experience.I have so far !!!
TimMyers
Apr 2, 2012
I went to 10 places before I came here and with in minutes I had my car. Listen I went to almost every dealership in the area and this is the only place to buy your vehicle. They are honest, good people who want to get you into the car you want at a price you can flipping afford! Is that a crime? It seems like it since so many other dealers severely lack what these guys seem to have in their DNA: honesty, compassion and big hearts. Chris Kelly is a real person, not a slime ball, not a money hungry punk, a real honest guy. Who you can trust!Kerry DeCavallas is a sweet heart who will guide you all the way with a heart of gold and desire to help that is un matched in this area.I have a new Toyota I freekin love it and next time I need a car or my mom, dad, sister, sister, sister I have three sisters or two brothers need a car crap, if I have kids someday, by the way ladies I'm single, even my kids Will buy a car from Toyota of delray beach. If you go somewhere else you're making a huge mistake!Tim Myers
captmarshall22
Mar 29, 2012
I went there to see about purchasing a new 2012 prius...as many new car buyers would act, i was a bit skeptical given the typical reputation of car dealers...I really didnt want the hassle of negotiating and haggling over price, so i went in and very simply said, my budget is XXXXX, if you can get me a car that meets XXXXXX specifications, lets do a deal.Within 30 minutes my sales associate alex came out with a price that was VERY close to what i was looking for.I returned from my weedding one week later and i drove off the lot with a brand new 2012 toyota prius in the exact color and model that i was hoping for. By far the best price and hassle free transaction i could have ever asked for.Thank you guys again!- Marshall & Natalya
kolbert
Mar 29, 2012
We've been buying Toyotas for years now and we will ONLY deal with Bonnie Shafer. She is smart, friendly and highly professional. There are no pressure-tactics used and it's a true pleasure to deal with Bonnie. I just drove home my new Prius and when we arrived, Bonnie met us at the door, had the car ready and even cleaned out my old car for me! She programmed my garage door opener and my cellphone and patiently explained how to use all the features of the car. We were in and out in less than one hour (with no headaches)! If you want a Toyota, call Bonnie and she will take good care of you.
DTOYOTARH
Mar 23, 2012
GREAT SERVICE, GREAT SELECTION AND GOOD PRICES. VERY FRIENDLY! I WILL DEF RECCOMEND TO OTHERS THAT ARE LOOKING FOR A NEW OR USED CAR. BONNIE WAS GREAT TO WORK WITH.
Stevie Lee
Mar 8, 2012
From the moment Bonnie Shafer spoke with me about what I was looking for, she was extremely courteous and professional. She let me finish speaking and validated what I said to make sure she knew exactly what I was looking for. After we set up the appointment, as soon as I walked through the door I was greeted in a warm and friendly manner. Bonnie was paiged to the front and did not keep me waiting. She sat with me and we talked again about my situation and we went from there. She was honest and up front with me, which I appreciated. She introduced me to several other associates at the dealership and every single one of them was warm and courteous. I will only buy from this dealership and Bonnie in the future. I bought my first Toyota from another Toyota dealership and I thought they were nice, but Toyota of Deerfield Beach is outstanding! The dealership is clean and the people are awesome!! They have a customer for life and I have been telling everyone I know about Bonnie and Toyota of Deerfield Beach! I will send everyone looking to buy, trade or lease to Bonnie! Thank you for the best car buying experience!
ehakes
Feb 29, 2012
Great experience with this dealership! Bonnie Shafer did a wonderful job with making our entire experience painless as possible when purchasing a new vehicle. We live about 45 minutes away and it was worth the drive to have Bonnie assist us.
Michael
Feb 25, 2012
They were professional and very helpful. Purchased a great car and the service department did a great job in servicing and preparing the car for me.
1trulex
Feb 3, 2012
This Dealership welcomed myself and my family with open arms and treated us like family. Bonnie Shafer who I must say was best when it came to helping my family out to retrieve the best vehicle for them at a great price. I would recommend anyone who needs a new or used car to this dealership and Bonnie Shafer who represented great customer service.
far and away
Feb 1, 2012
I live almost 200 miles away from this dealer, but located Deerfield Toyota based on the best listed price for the vehicle I was searching for. They made the over-the-phone purchasing hassle free, and had great customer service. My vehicle came with a 7 day money back guarantee in the event that I was happy with the car. Although that was not needed, because the car was in fantastic condition. Overall, great buying experience, and would recommend this dealer to anyone.
Delraymike
Jan 26, 2012
Was looking to buy a new Rav4 that was listed on the website...called to confirm car was available at advertised price and was assured I could test drive and complete purchase if an agreement was reached. I drove 1 hour to discover the Rav 4 was not on the lot and was told it had just been sold... obviously a big lie!! Of course they tried to cover their lie and move me to another Rav4 that was $2100 more but I decided the character and lack of business ethic displayed made them untrustworthy and I left. Do not get involved with this unsavory group !!!!
ojericho
Jan 11, 2012
I picked up my new 2012 Highlander from this dealership last night. To say my experience with them was great would be an understatement. I visited two other local Toyota dealerships(Al Hendrickson and Ed Morse) and they couldn't come close. Al Hendrickson actually tried to sell me the same car for $5000 over the MSRP. Are they crazy? Ed Morse's pitch was no dealer fees which is great except they will lowball $2000 less than what your trade-in is really worth. I dealt with Bonnie(salesperson) and Scotty(sales manager) and they were friendly, fair and transparent with the whole sales process. I have purchased 6 new cars in my lifetime and this was by the far the best experience I had. I would strongly recommend this dealership if you are in the market for a Toyota and make sure to deal with Bonnie.
gtrgrl430
Dec 29, 2011
I could not be happier with the service and pricing i received from my salespeople. They made my lease purchase so easy!!!! Highly recommend Bonnie and Brian when purchasing a Toyota!!!
millielarsen
Dec 24, 2011
BEWARE ..... BEWARE ..... BEWARE ..... BEWARE .... BEWARE ....Car was promised to 'not cost me a dime' except for gas during my 3-year lease. Even in follow-up conversations with the latest financial manager, same thing was promised. NOT !!!!!!!!!!!! Below letter was only replied to, via the Customer Relations person, after a follow-up letter was sent.December 24, 2011Mr. Marshall ChesrownGeneral ManagerDEERFIELD TOYOTA1441 S. Federal HighwayDeerfield Beach, FL 33441RE:2011 CamryDear Mr. Chesrown:First, please let me apologize for having to take up your time with this issue. Unfortunately, I have exhausted all means in trying to get the dealership, at a lower level, to resolve.After keeping me waiting for a couple of hours on the day I was to pick up my car, the person handling the contract, suggested various service agreements (see below) stating that the car would not cost me a dime, except for gas, during the 3-year lease period. Every time I asked what each policy was going to cost, I was told $349. I later realized that he kept quoting the monthly payment rather than the actual cost of each service policy, which is what prompted the below mentioned phone call. Less than thirty days later, I called the dealership to inquire of these various service agreements and cost of each. It was all explained, just like the first time, as outlined below. At no time did he mention that I could cancel these policies. The service agreements and comments made by the finance person selling them were as follows, along with what I have now found out to be what the policies actually include, in blue.MPP Execu-Care Preferred Plus ~ would not cost me a dime for any type of service work during the 3-year lease according to MPP, the policy is not for a leased vehicle, but a purchased vehicle. Also, have been told, that it does not even start until the end of the Toyota 36,000/3-year warranty.Tire Assure ~ I specifically asked whether the tires would be replaced with the same quality tire (very important issue, as a previous tire policy replaced the tires with lesser quality and the tires whined their way down the road) and did it include rotation, balancing & alignment and the answer was YES tires wouldnt cost me a dime for the life of my lease! I now have been told by MPP that the tires would not be of the same quality and does not include alignment, only rotation and balancing. Ive been driving my clients around with a whopping sound, until last week, when I replaced the tires at my cost!Old United Execu-Care Paintless Dent Repair ~ the dealership finance person went so far as to tell me to bring the car in a few days before returning it at the end of the lease, so that all the dents and scratches could be taken care of; such as, should my car get keyed in the mall parking lot. I now know that is no where close to the truth of what the policy covers!On July 13th, I was at the Delray Beach (Ed Morse) dealership having the 15,000 mile service completed when I was told that the service needed would cost me $283.46 (copy of invoice enclosed). I immediately called the Deerfield dealership from the Delray Beach dealership, to inquire why I was having to pay for this. Got no where someone would call me back. However, as I was on the phone, the Delray Beach GM overheard my conversation and came up to me after I ended my call. During our brief conversation, he mentioned that I could cancel the agreements. WOW!!!A few days and several phone calls later, I was put in touch with Maria Brownlee. Maria has been very helpful and quite knowledgeable. After some research, she mentioned the MPP Execu-Care policy should not have been sold to me. She suggested I speak with Shawn Nobari, the Finance Director and contact MPP directly.Contacting Mr. Nobari was difficult at best, since one was always transferred to a voicemail box that has not been setup. Good grief! Eventually speaking with Mr. Nobari, he had Jeff Scott (I have now found out, he is actually Jeff Cohen contact me. Mr. Cohen told me the exact same thing as I had originally been told ~ wont cost me a dime except for gas during the 3-year lease must be a well rehearsed phrase! He went on further to blame the charges on the Delray Beach dealerships lack of knowledge.I then contacted Susan Fox, my service advisor over the past several years who has been absolutely wonderful to do business with, at the Delray dealership. She then contacted Jeff Scott (Cohen); subsequently called MPP and called me back to say that MPP confirmed what she already knew and what MPP had told me. I then called Jeff back, who rudely told me that he would contact me after speaking with MPP. That was Friday, August 5th (yes, have been trying to work things out with the Deerfield dealership during the period July 13th to August 5th) and Ive not heard a word. I have since been in contact with Maria Brownlee, who told me a Mr. Segool would contact me. She has confirmed that she has given him the information on more than one occasion. When I recently told her that I had not heard from anyone, I asked for your contact information.At this point all the policies have been cancelled (decision based on what MPP has told me), however, I understand the reimbursement will be pro-rated; however, that is not good enough.I want to be made whole on all the policies, a total of $1,943.00 for the policies plus all interest charged on this amount from the beginning to the end of my lease. I will be more than happy to reimburse for items covered on any of these policies, prior to now a couple of tire rotations, I believe.I am a long-time Toyota / Lexus driver, and find the total lack of knowledge of the products the dealerships finance people are selling, or outright lies, are inexcusable. If I treated my clients with this kind of lack of knowledge or dishonesty, I would have no clients!Yes, I realize my bad! Should have read the policies. What a ploy ~ keep the client waiting so long, they dont have any time to read. At one point, I even asked to have my car returned, as I needed to meet clients and would now be late. Was told that was not possible as my car had already been placed in inventory. WOW!Thanking you in advance for your assistance with this matter.Sincerely,"ML"
corollao9
Dec 17, 2011
I did not have the same service or customer service it seems what other customers had? My situation just keeps getting worse. I'm hoping this could be dealt with in house and not have to extend out to other avenues?I'm sad to say it just wasn't a good expirence.A Cantatore
justkidding
Nov 22, 2011
SIMPLY THE BEST! Friendly. Bonnie Shafer made the experience such an easy experience. Knowledgeable about the product. Would HIGHLY Recommend this dealership and sales associate.
bryanmac
Oct 30, 2011
Best new car experience ever! I would strongly recommend this dealership and especially our saleswoman to anyone. She was up front, honest, friendly and took her time making sure we were purchasing the right vehicle at the right price. Five stars all the way around!!!!!
krock83
Sep 25, 2011
Brian Blades was a GREAT salesman! He answered all my questions before I even entered the dealership. He workedd with me on getting the price I could afford without any hassle. I would recommend him to anyone. Thanks again Brian. I love my Corolla! Karen R.
nyekgg
Sep 16, 2011
I had a great experience buying my new Toyota Corolla. Bonnie was very friendly, and she had the car and paper work ready.I am very happy with the service and my new car.
ftljoey
Sep 13, 2011
Bonnie Shafer was both thorough and efficient. I felt very comfortable with her. In addition, Rudy in financing got us in our car very quickly. Can't say enough great things about the experience. They recognized my needs and got me in my car quickly. Thanks again!
eweiss86
Aug 30, 2011
Loved how friendly they were. Customer service was great. Very helpfull in finding the exact vehicle I wanted. Clean showroom and didnt get haggled to much with the price. Loved it...
rockyand dusti
Aug 29, 2011
Bonnie Shafer was excellent -- very down to earth -- not pushy. She went above and beyond to help me. On the down-side, I was disappointed with the price of the 2011 Corolla that I leased. However, this was not Bonnie's fault. I should have done my homework.
jodisu
Aug 17, 2011
The service I had at Toyota of Deerfield Beach was incredible. The friendliness was great. I felt like part of the Toyota family. After my purchase I raved about the experience I recieved from Toyota of Deerfield Beach to my family and friends.
donnaoday
Aug 16, 2011
We experienced great customer service with Bonnie Shafer and would recommend her to anyone. She knew all the answers to our questions and helped get us in our new 4Runner.
lgl501
Jul 15, 2011
Bonnie Shafer provided outstanding customer service to my husband and I regarding the purchase of our Toyota Scion xD.She was knowledgeable, competent, and communicated all the important and relevant information regarding our options ina no pressure manner. I look forward to working with Bonnie in the future.
knotMoving
Jun 11, 2011
Alex Stoughton was recommended to us as someone who was a pleasure to work with & would do everything in his power to make sure we left happy. I can say he exceeded our expectations even after such a great recommendation!!My wife purchased a beautiful red Corolla Sport, outfitted with leather and a sunroof & she is the happiest driver on the road these days.Purchasing with Alex was a pleasure, there were no back and forth games with a "manager". With all the internet tools out there we had a good idea of what a fair price was going in & we quickly settled on an excellent price. There were no high pressure tactics. He knew the car inside and out and had my wife's phone paired with the hands-free system in just a few moments.I'm terrible with names, but the finance officer was equally professional - he offered us various finance and warranty options but was not pushy with any of them! We quickly settled on a great financing offer and were out the door and on our way!The tiniest little nit was that when detailing the car they did not do a great job on the inside of the windshield and there was cleaner residue there - not really a big deal except when driving west into the sun it was distracting. A few wipes with a napkin and all was well!
doun400
May 5, 2011
I would highly recommend the deerfield toyota ship to my friends. The entire staff was very friendly. Bonnie did a wonderful job from the start to finish, she promised me that she will help me and she did. Hope she get's a pay increase because she deserves it.
sarahedw
Apr 27, 2011
I had a great experience. Bobby and Brian in sales were wonderful and very helpful. They both made the buying process easy and enjoyable. I would recommend this dealership to all and will go back again when I'm ready for my next car. They have a great team there!
TATA1387
Apr 19, 2011
I had a great overall experience at the Toyota of Deerfield Beach dealership. I have always dreaded car shopping, but with the help of Bonnie and Pablo it turned out to be great. It was fast, fun and to put the icing on the cake we were able to get a fantastic deal on a 2011 Rav4. I will definitely recommend anyone to come to this dealer and always ask for Bonnie!
riley1993
Apr 18, 2011
Bonnie Shafer was wonderful. She was a true customer advocate, going to bat for us through the entire process. Her knowledge and explanation of everything from the paperwork and charges, to how things worked on the new vehicle was exceptional. The entire dealership was welcoming and friendly to us and our little dog. I would definitely recommend Deerfield Beach Toyota to anyone purchasing a car and I would tell them to ask for Bonnie.
steve wolfson
Mar 31, 2011
People were welcoming, friendly, and accommodating. My only complaint is that the process took as long as it did. We spent 5 and one half hours at the dealership between the time we walked in for our test drive and the time we finally drove out with the car of our choice. Lots and lots of paperwork and lots of time "waiting around." I suppose, however, that's to be expected when turning in one lease vehicle and leasing a new one.
RAV4lover
Mar 20, 2011
Matt Woodward was very nice and very helpful. He did not try to sell me something I did not want and was not pushy at all. I have had some bad experiences buying a car in the past, but this experience surpassed them all. There was fun, laughter, and celebration! Everyone I dealt with at the dealership was great to work with and made the experience very satisfying and comfortable.Thank you Matt, Gene, and PabloI love my Toyota!
Truda G. Baruch
Feb 10, 2011
In all the years my husband and I have purchased cars, we have NEVER had such a nice experience with a car dealership and sales staff. David McDeigan went out of his way to make sure that the car we purchased had the features we were looking for. He worked with us to make sure that we were happy with our new 2011 Camry. My husband and I feel that Deerfield Toyota is extremely lucky to have David in their employ.
the_gooch
Feb 7, 2011
Dealt with Bonnie Shafer, very professional and offered great customer service. I knew exactly which car I wanted and how much I wanted to pay for it. We agreed on price and I was in and out of the dealership within an hour and a half. Painless transaction. I will not hesitate to do business with again.
Joyce Garcia
Feb 5, 2011
Matt Woodward was one of the best Salesmen we have ever worked with. He was not pushy and took the time and had the patience to make the sale. What a great young man! Jamie Garces was also fantastic to work with. He was very calm and answered all of our questions. What a pleasure to deal with both gentlemen.
snuffles1975
Jan 22, 2011
Bonnie is fantastic! She held my hand every step of the way. She also called me the next day and asked about how the surprise went with the family! Bonnie asked me questions to feel out what I was looking for and nailed it! Bonnie and the staff made me feel like family the moment I stepped foot on the lot! Thank you for everything!!!
jenkins1999
Jan 10, 2011
I have nothing but praise for the experienceI had at Toyota of Deerfield Beach. My salesperson Bonnie was the best. I had talked to her on the phone before my visit and she was nice and friendly. When I arrived at the dealership Bonnie greeted me and treated me like I had known her for years. Pablo made the whole finance and paperwork process smooth and easy. In all my tears of dealing with all different kinds of salespeople, this was the best time I ever had!! I got a GREAT truck at a GREAT price and Bonnie, Pablo and all the people I dealt with were GREAT!! Thank you!!!
donaldgross144
Dec 31, 2010
Truly the best car dealer I ever worked with. Bonnie Shafer, my salesperson, was great. She is both personable and knowledgeable. All my questions were answered at the dealership. She even answered my e-mails in the evening when I had a minor concern! In addition, Pablo Zambrano Andrade the Finance Manager was a pleasure to work with. I would highly recommend going to Deerfield Beach Toyota to buy or lease a car.
southfloridguy
Dec 27, 2010
There's a reason why everyone here has given nothing but 5's across the board, you have to go to Toyota of Deerfield to check out the experience for yourself.My experience leasing a Toyota Camry was quick, pleasant and straightforward and now I understand why Bonnie is one of Toyota's better producers nationwide in terms of sales volumes; it showed last week when I leased my 2011 Camry SE.I'd recommend buying/leasing/servicing a Toyota car anytime from Deerfield Toyota and absolutely avoid unethical shops nearby like Al Hendrickson. Sorry Al and family, you run a lame business here in South Florida and both the local car business and many consumers around here know it.
iusjaa1
Dec 22, 2010
Bonnie is the best! She goes way beyond for Customer Service and is a great asset to the dealership. Everyone I worked with was super friendly and informative - it made for a pleasant buying experience. Not your typical car dealership - would highly recommend buying your car here!
coffsoccer
Nov 18, 2010
All the staff was friendly and attentive. Bonnie, my salesperson, was even more so: she is a superstar. Her responses and follow up through email, text and by phone were always quick, positive and honest. This was my 4th purchase/lease with Bonnie; my mom and two of my sons have also bought cars from her. I won't go to anyone else!
sam raineri
Nov 15, 2010
I went to the toyota of Deerfield Beach originally to get an estimate on the vehicle I was driving , it had a minor fender bender. They not only gave me a better price to fix it, I traded it in on a new car. the professionalism and friendliness won me over and I trusted their staff. Bob, Bonnie and Tammy were the associates I delt with.
cindysirois
Nov 6, 2010
Bonnie was wonderful to work with. She is very friendly, courteous and helpful. Everyone we met at the dealership was very nice. The dealership had the car I wanted and the price was great. We had a very good experience overall and would recommend this dealership to anyone looking for a Toyota.
jlorf
Oct 29, 2010
We purchased a Toyota Camry 2011 this week and what a very pleasant experience we had! The whole staff made our purchase easy. Gregory Andrews is a terrific salesman! He listened to us and professionally pointed out things we never would have noticed and guided us in our decision and actually made the sale pleasurable! We were merely gathering information in anticipation of our lease ending in 6 weeks and had really planned to go to Ford & Chevrolet next that same day! Who knew buying a new car would be fun! We are extremely happy with our new car! We had never owned a Toyota before. It is a gorgeous car and it is an excellent value. No pressure was put on us, everyone was friendly and they met our price. We are thrilled! I highly recommend Salesman Gregg Andrews and Toyota of Deerfield Beach! Gregg was extremely knowledgable and helpful. Tell Gregg, Mrs. Harding highly recommends him!!!
lguay
Oct 22, 2010
When I first went to Deerfield Toyota I had been going to another Toyota dealership nearby. After the wonderful customer service and the helpfulness from my salesperson, Bonnie I will always return to Deerfield Toyota for future cars. THANK YOU BONNIE and THANK YOU DEERFIELD TOYOTA.
cjgrub
Oct 6, 2010
All staff members were friendly and listened to all concerns I had as well as taking the time to locate the vehicle I wanted. After they brought the vehicle in from another dealer, I was able to look the vehicle over to make sure it was exactly what I wanted. I had a great experience with the dealership.
marek1010
Oct 2, 2010
Dear Sirs, week ago (Sep 25th) I have come over as usually change oil in my 2006 Toyoya Corolla and I left Salon as owner of Toyota Corolla 2010. Servis was Perfect and profesional: Mr. Don, Mr. Jeremy and Mr. Gary are realy great advisors and help me to choose proper model which will fit my budget and finaly sold me one.
cjus06
Oct 1, 2010
Robert, Tammy, Zach and Mike from finance changed my perception of a typical or traditional dealership. This experience of purchasing a Toyota Corolla S was hassle free, no surprises, smooth and comfortable. When I arrived at the dealership I was a bit reserved and skeptic, but when the transaction was completed, I left there relaxed and feeling fine. The staff was very friendly, professional, and straight forward no games! Many thanks and much appreciated.CJ
rigleed5
Oct 1, 2010
Robert and Benjamin were absolutely fantastic. The service, the information and patience were greatly appreciated. It helped me with making the decision to buy this car. I will definielty buy another car from them and refer my family and friends. Thank you!
zansnosh
Oct 1, 2010
the best experience and friendly and honest salesperson, Great people and i will recommend this dealer for future cars, My parents were very happy and well taken care of, the really wash and prep the truck, i will definitely go to get my service and get a complementary washes
jamesbond
Sep 30, 2010
I want to tell you that this dealership very nice and was very helpful. This dealership made you feel that you are special and went out of there way of trying to help me to get the vehicle and the prices that I could afford to buy a new car that was a great feeling. I thank God they work with me of helping me of getting a brand new car which is the first time I ever had one. Thank you so much againfrom TB
sallycj1
Sep 29, 2010
While looking online for a used Sequoia with low mileage, I found my 2008 blue Sequoia at the dealership (5 hours away). Bonnie spent a lot of time on the phone with me and examining the vehicle to make sure I felt confident that my drive to Deerfield Beach would be worth it. I was very pleased with the friendliness and integrity of the sales department and the general manager. I have already recommended the dealership and Bonnie to friends.
scotty312
Sep 23, 2010
Robert Ogust GM and Zach Bell made the difference between my decision to lease a new Toyota Corolla or head over to Pompano Honda next door. I am a TUFF customer, very difficult to deal with because "I always do my homework first" Toyota wants there customers back and as AMERICANS we have lost faith in foreign companies. However, let's not loose faith in the Americans selling there products.This is a reputable dealership under "NEW" construction. I was appalled at the practices of so many car dealerships listed here. The nerve of calling my home and leaving messages telling me about all the liars and crooks out there? The ones who called me were the same CROOKS I found listed on here.Listen, these people have to move inventory between now and 2011. If you happen to read this pay them a visit and mention me SCOTT RUBIN. No, this is not a paid solicitation and you can even call me for a reference. It's just an honest evaluation in a dishonest world!!I was reluctant to turn in my 1986 Toyota Camry which has appreciated in value and becomes an antique next year. The car was left to me by my father and only has 90,000 miles. I had private mechanics do all my work and its a very rare car. They now own it if you know of anyone looking for a collectible. My mom took ill and could not finish my restoration of the vehicle. So, it felt like a death to me. My original car was a 79 Z-28 that I customized, then I took ill. Whats money without health O. Before you sign on the dotted line give them an opportunity to 'EARN' your business. That is something America stoped doing long ago and why we as a country are in the HOLE we have dug for ourselves along with those who helped shovel the dirt on us along the way.Sincerely,Scott Rubin
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