Toyota of Dartmouth reviews

D Beau

Oct 30, 2016

Ken was knowledgable, informative and followed up when appropriate, without becoming a nuisance. He upheld the good reputation this dealership already had from my previous experience.

susan 48

Oct 12, 2016

Everyone I dealt with was very professional. This is kind of service I get at this dealership. This is why I am a loyal customer.

Notoy145

Oct 2, 2016

Not happy with the 2year oil change and tire rotation which was never done the 1st time (witness mark atire which was never removed. The service peple did admit to it, but when I called the owner, they all changed thier story. Did call Toyota with this service issue. Found a reliable dealer further north. Be aware.

kcaplin

Sep 28, 2016

In all of my car buying experiences I have never been more satisfied when buying a car. From the first call we made to the dealership to verify the internet price we were quoted to the salesman spending time showing us how to use all the features, we were throughly impressed. I cannot say enough wonderful things about this dealership: Gary Letourneau in Sales, Marquita Baler in Finance and Paula Macedo in Internet, thank you for making this such an enjoyable experience.

vcordeirojr

Sep 27, 2016

My Review of Toyota of Dartmouth vcordeirojr9/26/2016Reason For VisitService"Service review"Excellent customer service. Excellent explanation as to what the vehicle needed. This is a trustworthy service dept. Will continue doing business here. Thank you for taking take of my needs. Will definitely recommend Toyota of Dartmouth to all my family and friends!

UnlikelyFan

Sep 25, 2016

A visit to Toyota of Dartmouth is a pleasant experience. I went in to get an appraisal, to see what my trade in value would be and walked out with a new 2017 Camry. The sales Rep Lisa Silvia was easy going, professional and informative. I felt like I was talking to a friend. She asked what I was interested in if I were to buy and I told "her" what I wanted to spend. I would recommend Lisa to anyone who is interested in the no hassel, no pressure look see. I am very happy I went to Toyota of Dartmouth!

Moe44

Sep 22, 2016

Chris Burke made it very relaxed atmosphere very easy to talk to deal with and feel confident with him spent extra time going over everything with me absolutely thrilled

anne64671

Sep 22, 2016

one was helpful answered my questions . less time spent in waiting room a lot larger waiting room than I remember that is all I have

Chris11

Sep 17, 2016

Best Toyota dealership around. Fantastic service trustworthy people to deal with highly recommended wouldn't go to any other dealership besides this one. Tom Menchi is a top class service manager with clear expertise

bobby6k

Sep 8, 2016

Service Guys answer all my questions. Dumb ones to, and tell me what I need to have done to my carand let me know when to return for next service through the E-Mail Or I can call an talk to someoneNICE Thank You very much Ralph Perry

Stepm118

Sep 8, 2016

Very relaxed atmosphere.They listen to your needs.Toyota always delivers an amazing product. I will only purchase a Toyota.and my family members have as well.

Deefal

Sep 8, 2016

Friendly, professional, no pressure, thorough vehicle information, transaction fast & efficient. Salesmen "LISTENED" to my needs & my concerns & respected them. Excellent experience from beginning to end.

Chefcolby

Aug 26, 2016

We used the Internet to connect. Mr. Joe Ferreira is a knowledgable, sincere, helpful sales associate. He answered my many questions and provided a smooth sales experience. We were always greeted warmly when we came to the showroom. Thank you all.Colby Rottler

JM

Aug 24, 2016

No sales pressure. good information and prompt service. Test drive was prompt. Detail information on vehicle was good and I was not kept waiting for the deal to be agreed upon.

douglasesherman

Aug 18, 2016

Jamie Goncolves addressed all my concerns. Service was quick and professional. I always feel confidence in this service department and would not consider going anywhere else.

Highlander

Aug 13, 2016

I am very satisfied and happy that I have purchased all 3 of my vehicles through Toyota! Toyota has not ever let me down yet and I will continue conduct business with them throughout my future! Thank you Toyota!

JTH

Aug 13, 2016

The absolute best set ice you will find. Honest and forthright from the outset, the Service Manager Jamie is very knowledgable and takes no shortcuts. The only repair shop I trust.

jpa

Aug 9, 2016

Second time dealing with Dartmouth Toyota. Leasing a 2015 RAV4, and just bought a 2016 Tacoma. Great dealing with Dave Beard. He knows his stuff and is always there when needed.

Mario 25

Aug 4, 2016

I strongly recommend this dealership to anyone whose planing on buying a Toyota. Visit this one first and you will see a difference from other dealers you visit in the past. The sales man made all the difference on my decision. Stay away from Del Green a very rude man. when i said i did not want the extra warranty he proceed the paper work very rudely not even explaining me what i was signing i had to make a pause to read without his help. VERY RUDE working for the wrong dealer.

Bob

Aug 3, 2016

No pressure great to deal with happy with purchase This is our third Toyota Lese and we are still driving our 1 St Toyota that we leased in 1999 and purchased it at end of lease it still runs great after 17 years and 240000 miles. Always buy or lease a Toyota .

Law69

Aug 3, 2016

Chris Burke was excellent to work with. He explained everything carefully. I've never met such a wonderful sales person. Truly a pleasure. Highly recommended.

Sally

Aug 2, 2016

I hit something in the road and blew out my right front tire. Put on the spare, drove home and called Dartmouth Toyota to see when I could get a new tire. I had an appointment within one hour and the tire was replaced with a new one in approximately 45 minutes. The service was incredibly fast and friendly. We purchased our Prius from Dartmouth Toyota in 2011 and have had nothing but excellent service since that time. Our next vehicle will come from Dartmouth Toyota.

JenF08

Aug 2, 2016

It was a very simple sales transaction at the dealership. We told Brian what we were looking for, he showed us exactly that, did not try to oversell us, did not play games with the bottom line or the financing. Overall Toyota of Dartmouth and our sale with Brian was great car buying experience. We would recommend both the dealership and the salesman to friends.

ARider

Aug 1, 2016

I shopped around and found Dartmouth Toyota had the best pricing for a new Highlander. Brian was friendly and helpful making the (normally stressful) process smooth and easy.

Ishie61

Jul 29, 2016

Cannot say enough about the great friendly experience i had with my new purchase. Thankyou for everything Sean Connolly, will highly recommend you and Dartmouth Toyota to anyone !!!!

Phxarvalho5

Jul 22, 2016

Nothing but a great service. Will definetely go back when have to buy a new car. Highly recommend. Gary was fantastic. See you guys soon!!!!

Mojica, Yaitza 2016

Jul 21, 2016

It felt wonderful when I was approaching the door entrance and Mr. Ken Weingard (Sales Consultant) received me with opened door and guide me through my purchase with such amazing service. And how Mr. Dell Green (Business Manager) maked sure that I left the dealer completely satisfied and without any concerns. I recommend Toyota of Dartmouth, WOW, a moment and service you'll never forget.

danlee50

Jul 19, 2016

Chris Burke from the moment my wife and walked was so helpful . Listened and put us in car that we were comfortable in . Very knowledgeable . Wife both said why hadnt we come here sooner.

Rick

Jul 16, 2016

We were assisted by Bryan Bandara in purchasing our new vehicle. We had talked during the week and he set up to meet us Saturday morning even though he had a scheduled day off because he was leaving for Alaska that same night. We were not rushed or pressured to make a quick decision. He showed us multiple vehicles and explained differences in each. We wound staying about five hours before making our final decision.Del explained all the financial aspects of the sale. He showed us different warranties and explained each one.Both were easy to talk to and actually listened to what we wanted and did not just try to sell a car to us. We would recommend Toyota of Dartmouth to any of out friends.

patGcar

Jul 11, 2016

Leased a car, Gary Letourneau was great to work with, very friendly, helped get me what I needed. Love my car so far, would recommend to anyone.

ppputter1

Jul 11, 2016

I've been a loyal customer for many years mostly due to the likes of Tom Menchi and Jamie Goncalves. They run a top notch service center and always go above and beyond to be sure that everything is satisfactory. My take on why the service department is rated a 5 star is the fact that Tom and Jamie stay on top of things, and know their clients

doglover05

Jul 9, 2016

The salesman Brain located what I wanted in a very short time and my car was delivered the next day. He was on top of the sale and I would purchase a vehicle from him again

Karen 3124

Jul 9, 2016

Tom was wonderful. Knowledgeable, intelligent, helpful and accommodating. Each phone call or question was answered quickly with accuracy. I would return to business with him!

Carolmaeray

Jul 9, 2016

I bought my car at this dealership so since they had computer records I decided I would try using them for oil changes and repair service. I have to say about this dealership they know and understand what good customer service is. There is a comfortable waiting area, coffee and tea, and donuts. I found that the price is reasonable so I would recommend them.

Truck1

Jul 8, 2016

My hat off to Gary Letourneau. Really went all out to obtain proper trade value. Assured accurate savings on new Tacoma and stands behind his words. Even after sale made sure that I obtain a better interest rate that I was being offered from my local credit union. Continually making sure that everything went smoothly throughout the registration and insurance process. Fantastic sales service that earns a high mark for continued relationship for future endevours at this particular dealership. Thanks! Steve L.

PulineB

Jul 7, 2016

I have always found car buying a painful experience but Ken made it easy. He took the time to answer any questions I had and was very patient. He made me feel very comfortable. I have been driving Toyotas for 35 plus years and will continue to do so.

Kathy

Jul 6, 2016

I just purchased a car from the dealership and my experience was excellent. The service I received from Brian was a 10 out of 10! I would recommend this dealership. Thank you!

Mitcha1992

Jul 6, 2016

Fantastic service, wonderful personalities and very knowledgeable, I felt very comfortable. I would recommend this dealership to anyone who is looking for a new or used vehicle, because these people are just down to earth, friendly and very willing to work with you for what you have to offer.

Liz Cottrell

Jul 5, 2016

I purchased a Prius 9 years ago from Dartmouth Toyota and have always serviced my car through them. I have always been happy with their service and this car has been terrific even in snow. My love for dealerships is rare, but Dartmouth has earned my praise.

LSampson

Jul 4, 2016

I had gone to several dealerships with my daughter. Ken was by far the most competent person we worked with during our search for the right car for my daughter. We let Ken know we were short on time and needed the entire process to be expedited to meet our schedule needs. Ken was very accommodating.My daughter loves her Toyota Corolla. We would definitely recommend both this dealership and Ken to anyone looking for a great new vehicle.

Jeannette

Jun 30, 2016

Personnel was great. Service provided. I especially like the shuttle service that is available. Toyota of Dartmouth sends me messages when my vehicle is in need of servicing.

Thurtado

Jun 30, 2016

This was my second time purchasing a car with Sean and he's just amazing! He helped me get the vehicle I wanted. I love the service at this dealership.

SteveInNBMA

Jun 29, 2016

I had no plans to lease a new car when I brought my Tacoma in for a recall service, but it was a nice day and I had a look around. I encountered Del outside who asked if I'd like some help. By then I had seen the new 2016 RAV 4s and fell in love with the blue one. Lisa Silva came out and drove me to the back lot where a long line of new RAV4s were. She was very knowledgeable about the vehicle and helped me understand the difference between the different models. I took it for a test drive and knew I was on the road to my next new Toyota. Lisa sat down with me and in a very low-pressure way discussed the options for leasing and buying. She ran around a bit getting my vehicle appraised for trade-in and working out the financing options and within a 1/2 hour I had made my decision. I always find the service department to be very friendly, helpful, and knowledgeable and was pleased to find the same was true of the sales staff. Lisa was professional, knowledgeable, and made the whole process painless. Del was friendly and quickly got my financing in order. I'm driving my new 2016 RAV4 SE and I LOVE IT! Thank you Toyota of Dartmouth!

nmj

Jun 17, 2016

Had a great test drive, all my Q's were answered, negotiation was painless, finished paperwork and was able to drive away in a day. Jordan Penha was a pleasure to deal with.

SMHarkey03

Jun 16, 2016

Toyota of Dartmouth has seen me for my last 3 Leases. Lisa Silva is fantastic! Straight forward and gets the deal done ! They are certainly worth checking out before you go to another dealer .

Ceshee

Jun 16, 2016

Because they are always attentive to what my ? Are about my service. They are friendly to talk to they answer all my question on service to my vehicle.

Djl7796

Jun 15, 2016

The sales rep was very knowledgeable and was not pushy and was willing to work on a price that works for both of us great experience with recommend Toyota of Dartmouth to anyone

Chef8621

Jun 11, 2016

I had a great experience at Toyota of Dartmouth, I dealt with Sandy Medeiros in service, she was amazing!!! Actually all of service is amazing ppl and help me all the time!! I will only srrvice my vehicle at this location!!!

jtburt 01

Jun 10, 2016

i dealt with Jordan Penha (salesperson) and Marquita Baker (business manager) both made the process of buying a car quick and easy,i got the car i wanted at the price i wanted to pay

MikeM

Jun 9, 2016

Dave Beard was our Sales Consultant today & did an excellent job. He was easy to work with & explained all new items on the 2016 Hybrid Camary. We traded in a 7 year old Camary. No comparrison. This was the 2nd Toyota we bought from Dartmoith, we came back.

Cfletch34

Jun 8, 2016

This is my first experience leasing a car. I found that the employees I dealt with at Toyota of Dartmouth were very helpful and made my experience a very pleasant one. Joe was very easy to talk to and explained everything, making it easy for me to make a decision on which vehicle was best suited for my needs. I would highly recommend this dealership to anyone looking to purchase a new vehicle. They will be treated well.

Southie

Jun 6, 2016

This was our first purchase at Toyota of Dartmouth after visiting and calling many other dealerships. We were pleased with the customer service over the phone after an inquiry about a used truck. We were greeted Brian Ponte at the dealership. He is the most professional and personable salesman we have ever met! Made the purchase of the truck enjoyable and stress free! Marquita was awesome at getting me the lowest interest rate possible as they were getting ready to close for the night! I will definitely look for Brian when I buy my next vehicle and will refer him to our family and friends looking to buy a new/used vehicles! Dave and Mickey South

bsheehan

Jun 3, 2016

My salesman, Sean Connolly, had a great knowledge of the Toyota Prius. He was very accommodating when it came to seeing as many modles of the Prius as we wanted. My wife and I felt that Sean had our best interest in mind the whole time we worked with him. He went out of his way to make sure that the process was as easy as possible for us.

cmo22

Jun 2, 2016

The sales staff were very understanding and clearly explained all of my options for purchase. I did not feel pressured into buying a vehicle more than what I needed. All transactions went smoothly and I was able to obtain my vehicle as quickly as possible.

JPDurfee

Jun 1, 2016

This is my second lease through Toyota of Dartmouth. I've always been satisfied.I certainly would lease another vehicle here again in a few years.

annea

Jun 1, 2016

Just had the best/easiest experience with buying a new vehicle. Tom Peasely was great to deal with - everything we really appreciate - straightforward, direct with no gimmicks or BS. Thanks Tom!! You are a pleasure to work with and took care of absolutely EVERYTHING for us. Toyota of Dartmouth has been servicing our cars for several years and we've always had a positive experience. People we've dealt with have been pleasant, courteous, professional and knowledgeable. Ken and I thank each of you.

Chuck

Jun 1, 2016

Great experience from Internet communication with Katelyn Johnston to sales experience with Brian Ponte. Friendly, professional, and knowledgable. Highly recommend contacting them if you are in the market for a new Toyota.

Tully815

May 31, 2016

Walked into dealership. Described what we wanted to Tim Murray, salesman, he showed us what was available. We took a short ride in a silver 2016 RAV 4 and the next thing I know we bought a car. Shortest car buying experience I've ever had. Two hours and done!

ozzy62947

May 30, 2016

I just purchased/leased my third vehicle from this dealership and all with the same sales person, Sean Connolly. I've put my complete trust in everyone there and have never been let down. Especially with Sean. That's the greatest compliment I could ever make to anyone! They're a great family over there at Toyota Scion of Dartmouth.

ToyotaGirl

May 28, 2016

This is my third purchase at Toyota of Dartmouth and I don't see myself shopping at any other dealerships. Every experience, from my first step on the lot, to driving off in my new car, is perfection!!!

Fortpheonix

May 26, 2016

Another wonderful experience! Chris Burke listened and understood our needs. He did a great job in helping us find the perfect vehicle. Installation of running boards and auto start were completed in a timely fashion.

Prius Fan

May 24, 2016

From beginning to end, the process of acquiring my beautiful Prius Four was "as smooth as glass". Sherry handled our order. She reviewed all of the details with us before placing the order assuring that all of our choices were correctly noted. When the car arrived, our salesman, Gary explained all of the features and even connected my phone. The entire process took a bit of time but I felt that his time was my time. I know that I will enjoy and appreciate all of the wonderful aspects of my car. Might take some time before I try the parking assist!

ejpietsch7

May 12, 2016

Such a friendly experience upon my arrival from Sherry & Theresa. Everyone remembered me! Sales person, Chris Burke did a great job showing me what I wanted to see and making me feel comfortable during the sales process. We took as much time as I needed with each car I wanted to see. I certainly did not feel any pressure to choose one car over another, it was all about my needs and what I wanted. Then Marquita was such a pleasure to wrap up the process with. Love my new Corolla; so happy and confident in my choice! Thank you, Toyota of Dartmouth!

Michael Taylor

May 12, 2016

The service was first class from the time I entered the show room till leaving with my new Tacoma! I am looking forward to using Toyota of Dartmouth in future.

tharley98

May 4, 2016

Buying my Tacoma was a great experience. Told Ken what I was looking for and what my budget was. He was very helpful with no sales lines!!! Highly recommend buying a car from this dealer!

KeirStud1979

Apr 28, 2016

Friendly service and comfortable experience. Love my certified used Venza. Tom and Del were great. Service department had to fix USB and rear wiper and did it quickly and efficiently!

Bravia101

Apr 21, 2016

We have recently purchased a 2016 Camry XSE from Toyota of Dartmoth. The entire sales experience was pressure free. Joe. F. is by far the greatest car sales man I have ever worked with. I highly recommend you ask for him when buying your next car from ToD. We did have to do a bit of waiting to meet the finance manager... I've had to wait longer for less, so no big deal. Do yourself a favor and stop by Toyota of Dartmouth!

Eddie Petrosso

Apr 21, 2016

When a made a request on line I received a response within 10 minutes. I made an appointment and purchase a 2015 Camry within the first 30 minutes. My Salesman Chris Burke with very knowable about all the different features of the car I purchased and he was very pleasant to work with. I would recommend Dartmouth Toyota and Chris to every one I know. Thanks

dedum

Apr 20, 2016

Service personnel very cooperative, knowledgeable, conscientious, polite and charming. This was the second of two visits to have cars serviced after sitting in the garage for a couple of years. Everyone did a marvelous job. The cars are now like new and ready for the road again. I have purchased two new cars from this dealership since moving to this area

Retired and happy

Apr 19, 2016

Tim was very helpful. We had not looked at cars for a number of years and we were shell shocked at the prices of trucks. After visiting numerous dealerships and discussing many options we choice the lease option. We love our new truck and feel comfortable with the monthly payment.Once again when we were introduced the the service area we felt this was the right dealership to work with.

Mendoncaje

Apr 17, 2016

I feel like the staff is always honest and help you make choices that are best for your safety and your budget. I feel safe in my vehicle and would only purchase any future vehicles at Toyota of Dartmouth!

Christine Martin

Apr 13, 2016

Sean Connolly was amazing. I was done with this dealership and a friend told me to contact him. I did, and I am SO happy! I was treated with respect, truly helped and was able to make a deal with out hassle. I cant say enough good about Sean. I will be a customer as long as he is there and if he ever switches dealerships, I will follow him! I then worked out my finance end with Del.. what a great guy! If you want to deal with great people, that treat you with respect ask for Sean, and Del for finance. Great experience! Thank you!

bill t. no dartmouth

Apr 12, 2016

good overall, prices little high but usual for dealership, staff and atmosphere excellent and waiting area and wifi are nice to have when in for service visit.

Happy car buyer

Apr 8, 2016

This was our second vehicle purchase from "Toyota of Dartmouth". We wouldn't even consider purchasing a vehicle anywhere else. It is definitely the dealership with class. Very pleasant, courteous and professional folks in every department. Bryan Bandarra, our salesman was an absolute pleasure to work with. He made our experience buying a car underwhelming. He is very knowledgeable about his product. He is also a pleasant, professional, no pressure salesman. He made us feel at ease and put us in a vehicle we wanted at a good price. Del Green was also great, very personable, He made the entire process quick and painless. I want to say thanks to David Lee, Del Green and of course Bryon for making this a pleasurable experience. In my opinion "Toyota of Dartmouth" has no competition, They ARE the competition.

Ed S.

Apr 7, 2016

This was our second vehicle purchase from "Toyota of Dartmouth". We wouldn't even consider purchasing a vehicle anywhere else. It is definitely the dealership with class. Very pleasant, courteous and professional folks in every department. Bryan Bandarra, our salesman was an absolute pleasure to work with. He made our experience buying a car underwhelming. He is very knowledgeable about his product. He is also a pleasant, professional, no pressure salesman. He made us feel at ease and put us in a vehicle we wanted at a good price. Del Green was also great, very personable, He made the entire process quick and painless. I want to say thanks to David Lee, Del Green and of course Bryon for making this a pleasurable experience. In my opinion "Toyota of Dartmouth" has no competition, They ARE the competition.

bob58

Apr 2, 2016

We had an very accommodating and pressure free experience with our sales consultant, Brian Ponte. He was very accommodating while we test drove 4 different cars to help us make our decision. He was informative and answered all our questions providing a relaxing atmosphere throughout the entire process. Brian made sure that any concerns when we had were well taken care of when we picked up the car. Del Green informed us of our finance options and was very well organized and efficient. This is the third vehicle our family has purchased at Toyota of Dartmouth and we would not hesitate to recommend them for sales and service.

Cmimoso

Apr 1, 2016

Very good at this time when my deal is complete I will then fill out another survey if u would like to send again .But overall it was a good experience.

randy65

Mar 31, 2016

I had a great experience for this service Gary did a great job making sure that this service went smooth. He ordered the parts for my call in for the leaf springs and made sure that the inspection was completed.

16 highlander

Mar 30, 2016

Ken, our salesman, was low pressure and accommodating when purchasing our 2016 Highlander. He provided my wife and me with a stress and hassle-free experience.

CherieC

Mar 29, 2016

As a single women, I felt intimidated going to the dealership alone to buy a new car. I was unsure of how I would be treated. From the time I met Brian Ponte in the parking lot at the Dartmouth dealership, as I was admiring the Toyota Tacoma, till the time I signed the papers on my new Tacoma Brian treated me with respect and did not pressure me in anyway. He answered all my questions and made me feel at ease. He introduced me to the service department team which were all very welcoming. I am very pleased with my purchase and the service that I received from the whole Toyota of Dartmouth Team!

JordanHarrop

Mar 29, 2016

As a first time car buyer, Toyota of Dartmouth and especially Brian Ponte made the process of buying a new car a great experience! I would recommend Brian to any one of my friends - He did a great job. One of the things that I admire most about Brian is that he never tried to oversell or pressure me into anything. At the end of the day, I walked away with exactly what I wanted. I am very pleased.

Danielleevan

Mar 24, 2016

I LOVE my new car i couldnt thank Bryan Bandarra for all his help and all the time he took to make sure my purchase experience was easy and not stressful! He was great! I will deff recommend Toyota of Dartmouth to other customers.

Jeff Freitas

Mar 24, 2016

Everybody was great, no high pressure sales, quick paperwork and detailed explanation of car options. Very friendly dealership, hospitable. Answered all our questions and beat competitors without wasting our time.

Carguy

Mar 23, 2016

Great people fair deal great dealership no pressure like other dealership that I have been to. Dave beard was a great salesman good to deal with. No pressure like it should be.

Michael Sousa

Mar 22, 2016

Terrific experience. I HATE shopping for a car, but Paula and Chris made the entire process simple and painless. Quite pleasant, in fact.I had taken my 2009 Yaris to Toyota of North Dartmouth for service over the years, even though I had bought the vehicle up in the Boston area, thinking I could get a better deal up there. They always made this painful chore very pleasant, so I decided to give them a try when I needed to lease a new car.Who knew that the BEST dealership (both price and service wise) in New England was so close to home. No need to travel so far.Great job guys!

OliviaLimoges

Mar 19, 2016

Great, prompt, HONEST, dealership! From basic service such as an oil change to more extensive work like factory recall notice and work, Toyota of Dartmouth always puts customer service first!

PurplePanda

Mar 16, 2016

I have had many years of experience at Toyota of Dartmouth with both purchasing AND servicing my vehicles. This time I purchased a new vehicle and I have to say it is the best experience I have had to date. It began with Sherry emailing information to me without hesitation that I requested. Chris was very knowledgeable and friendly and I did not feel any pressure while making my decision. Marquita was also very helpful in explaining everything associated with the financing. There was great communication with regard to the delivery of my vehicle and Chris spent the time with me to explain its many great features. I would also like to take this opportunity to congratulate and thank the service department at Toyota of Dartmouth. Over the years, I have had the pleasure of being helped by Wayne and Jaime to name a couple. They are always pleasant and friendly and willing to assist you any way they can. The service department strives to deliver "exceptional service" and that is what they do every day!See for yourself what Toyota of Dartmouth has to offer. You will not be disappointed.

mmouse0340

Mar 11, 2016

To date this is by far the best car buying experience that I've had since 1989. My salesman Tim made the purchase easy, quick and 100% stress free.

Bru_tus622

Mar 10, 2016

First time at this dealership and everything went great. No pressure. Complete respect for what I wanted and felt. Again, exceptional service experience. Thank you.

SuzyJoPim

Mar 8, 2016

I went in for an oil change and two other strange noises, which were diagnosed and explained to me quickly. The service technicians are always friendly and informative, and an appointment was made to fix the other problems. I will never go anywhere else to service my vehicle.

Rav4chan

Mar 6, 2016

I bought my Toyota here and wouldn't go anywhere else for service. It's like having your car's medical records on file. You wouldn't keep switching doctors, why would you gamble with other service providers? I want my car to be the last thing on my mind and, thanks to Toyota of Dartmouth, it is.

BaitAndSwitchGUY

Mar 2, 2016

I recently purchased a 2016 Highlander from Gary, the experience was exceptional. From the moment we sat down Gary was honest and professional and gave the best price upfont without needing to do the "back and forth" that so many dealers put you through. The experience was so easy I decided to purchase another vehicle for a family member, which also went smoothly.Marquita was able to give me an excellent rate on both purchases and did NOT "markup" the deal which alot of dealers do.Needless to say I will be returning to Dartmouth Toyota again.

Shellbo

Mar 1, 2016

We have purchased from this dealership in the past and have had no problems. Service was excellent with Lisa and Del. All our quedtions were answered professionally.

Witch

Mar 1, 2016

I received excellent service with my Venza I bought somewhere else I was looking for a new lease and bought a new 2016 Highlander from you Joe Ferreira is an excellent salesperson and Wayne Thomas in service is also excellent both are very nice to do Business with I have no complaints at all about your Dealership or anyone thereVictoria Ciandella

SIENNA11

Feb 26, 2016

I needed a repair done on my passenger side mirror and they quickly assessed the damage and ordered the part over the phone so the (pre-paid) part could be there waiting for my car the next day. They also called to get preapproval on my soon to expire Inspection sticker which I hadn't yet noticed. The service department, though always very busy, they pay great attention to detail and offer excellent customer service.

jenniferelise

Feb 25, 2016

Peaceful environs? Check.Patient salespeople? Check.A willingness to take the sting out of making an important (read: big-ticket) purchase? Check again.The process of buying or leasing a car can have a bad reputation, but the experience is only as good as the dealership. If you're lucky enough to live anywhere close to Toyota of Dartmouth (Massachusetts), save yourself unnecessary drama and drive your soon-to-be old car there first, and buy from Dartmouth. I've leased cars from other dealershipsother Toyota dealerships in other statesand nothing came close to the service I got in Dartmouth. The showroom itself is quiet, and the paper-signing and sales processes (Del Green!) were made easy thanks to smiling faces behind desks...but for me, the standout was my salesperson, Gary Letourneau. His intrinsic knowledge of and passion for the brand made me feel secure in my decision, and his patience as he answered my questionsalways with a smilejust made my time with him a total pleasure. I sincerely hope he's working there every time I take my car in (which hopefully won't be often!), just so I can say hello. He was that memorable.Can't say enough about this location, or Gary. Hopefully everyone can have the experience I had.

goldeneagle

Feb 25, 2016

Toyota of Dartmouth always takes care to let me know what service I need in the future.I was pleased with the speed that my service was performed. I was told upon check in it would take an hour, but the service was completed within a half hour.

Dclooes19

Feb 24, 2016

The service department at Toyota of Dartmouth is awesome!! They always treat me with the best care. My Tundra lives them too!!!????????????????Will tell my friends.

mrc214

Feb 19, 2016

I thought if I made an appointment my car would go right in. Not so, made appointment at 9:00 am and my truck was still outside at 10:00 am, complained to Mike Sylva and he made sure they brought it in. Work was done in timely manner once they brought it in. Mike Sylva was great to work with. Thank you Mike Sylva

RICH3415

Feb 18, 2016

Quality of service was fantastic, as well as the selection of cars. Made the first time buying experience very easy to understand, and answered all questions with ease. The staff that worked with us was unlike any other.

ReverendRusty

Feb 16, 2016

I went to two dealers and the difference in experience was like night and day. We were a little grumpy at first because the Toyota of Dartmouth team wouldn't match another offer we had, telling quite honestly that they couldn't. The price they were offering was very good, just not quite as good as the other offer.Then when I went to the other dealer, it turned out to be a scam - bait and switch and high pressure tactics. The other dealer refused to honor their quoted price. I returned to Joe at Dartmouth as I promised I would if I found the other dealer's offer to be not genuine.I was very happy with the courteous service I got from Joe when I returned. He even helped me pick out the best low cost option for an add-on.

Susan Grenda

Feb 9, 2016

Ken Weingard was my sales person. I had talked with him several times as I was unsure as to what I wanted to do. He spent a lot of time going over all my options but I was still undecided. We kept in touch .When I finally let the dust settle in my head I decided to trade my Scion Xb for a Rav4 as I travel to work and wanted to AWD and reputation of a Rav4 in bad weather. Thanks Ken for taking the time to let me sift through all the info. Del Green was my financial manager. He was very professional and courteous. His precision in everything he did gave you the feeling of confidence that he was that precise in filling out the financial forms. Good job Del.

boomer

Feb 4, 2016

I purchased a Toyota Solara here right before Christmas. Sales person Gary answered all my questions and concerns I had. I was very pleased with the purchase and would buy here again.

kptsjm

Feb 1, 2016

This will be my 3rd vehicle I've bought from them. This one was a used '07 Highlander. Gave me a great fair price for a one owner well cared for vehicle. Took care of all the paperwork to get it on the road (Title, registration & inspection). Would recommend them to anyone looking for a new or used vehicle!

07prius

Jan 29, 2016

Have been a customer of Toyota of Dartmouth since 2000. Currently with 2007 Prius. I have always received excellent service and would not hesitate to recommend Toyota of Dartmouth to family and friends.

jyoung6122

Jan 28, 2016

Everyone that I dealt with at Toyota of Dartmouth was wonderful! Fast, friendly, and knowledgeable. I would gladly recommend this dealership to anyone. Thank you very much!!

Ksoup

Jan 27, 2016

I have always had great experiences at Toyota of Dartmouth. Chris Burke is just the best. Del was friendly and helpful, answered all my questions. And Tom, Wayne and Jaime in service are great as well! All around great place!

siennaguy34

Jan 19, 2016

The service and friendly staff at Toyota of Dartmouth always deliver a good experience. Wait times are resonable and usually completed within the estimated time frame.

Eileen Marum

Jan 18, 2016

The initial attendant in the garages drive up area was courteous, and the service advisor was attentive. He explained clearly what was to be done to keep my vehicle safe, roadworthy and performing well. In all, the service was exceptional, and it was performed by a knowledgeable staff; the workmanship was superior.Eileen MarumJanuary 11, 2016

core9999

Jan 15, 2016

The gentleman who greeted us in the drive up area was smiling and helpful. The service desk employees greeted us quickly, checked us in efficiently, estimated our wait time and directed us to the waiting area.Wait time was slightly shorter than estimated. Check out was quick. Employee was at the door to direct us to our vehicle.Very satisfied

Miguel L.

Jan 8, 2016

I will preface this review by saying this is the first time I have ever written my thoughts for any service. My father and I were extremely impressed with the professionalism and excellent service at Toyota of Dartmouth. Furthermore, I would like to highlight that this was not a high-pressured environment making the experience that much peaceful and engaging on both sides. Our salesman, Chris Burke, was very knowledgeable about the vehicles' features. I applaud Chris for being very patient with the many questions I had for him, he answered each question in the most detailed way possible. I would HIGHLY SUGGEST consumers to seek Chris out should they desire doing business at Toyota of Dartmouth.

ZackInMa

Jan 1, 2016

Great people to work with. Respectful, kind, polite and patient. No high pressure sales. They don't try to put you in a vahicle you don't want. It was a pleasant transaction. It's what you want in a car dealer. Having been to a few in my day this was a most pleasant experience.

krishna11484

Dec 31, 2015

I leased my 4th Toyota from Dartmouth and the entire experience was just fantastic. Sherry Barbosa from Internet Sales reached out based on my interest in the 2016 Rav4 SE. She quoted me a great price, no haggle, no pressure whatsoever. Sherry was friendly, helpful and professional. As I walked into the dealership, I met Tim Murray who helped me with the entire lease process. Sherry had all the details of our conversation recorded, Tim had all the details he needed. I did not have to repeat anything. Tim worked with my insurance agent to send all the paperwork and he did it fast because the insurance company was closing for the new year's eve. He did everything and made sure all the paperwork was complete.Tim like Sherry was helpful, friendly and professional. I am amazed that I drove out with a new car after just 4 hours of being in the dealership. All of the time was taken to look at the car/test drive, admin paperwork, car registration and inspection. Zero time spent on talking about the price, I like to think that everything was just set perfect for my visit. Thanks to Sherry.Sherry first reached out to me on the 30th and I bought the car on the 31st. This is the best car buying experience I have ever had and I credit that experience to two people, Sherry and Tim from Toyota Dartmouth. Everybody in that dealership was friendly and courteous, a remarkable experience. I hope they all are recognized and rewarded for their superior customer service and care.I drove 65 miles to get this car and it was well worth it. Thank you Sherry, Tim and Dartmouth Toyota. I highly recommend this dealership. Best,Krishna Lakshmi

Chief

Dec 31, 2015

Did my homework on the type of vehicle, shopped a lot online, waited until the vehicle I wanted (used) came available, met with Bryan shortly after an internet inquiry, and with 24 hours, out the door with what I wanted, with very little negotiations required. Overall, a good experience, reputable dealership, and fair pricing.

david123

Dec 21, 2015

Best experience I have had buying a car. No pressure to buy they answered every question. Fair trade- in price. Met every deadline, My salesperson Chris Burke was a complete professional, always available and willing to go the extra mile. I also dealt with Paula Macedo initially on the phone and she also provided the highest level of Customer Service. This won't be the last car I but at this dealership.

Krisstten1

Dec 18, 2015

They were very accommodating and appreciative of my customer loyalty. I've bought 4-5 cars there and each time it gets better. I would definitely go back

RonL

Dec 17, 2015

I have dealt with Toyota of Dartmouth several times and they have always treated me with fairness. I would recommend this dealership. As far as car dealerships are concerned, Toyota of Dartmouth seems to be one of the best.

EdU

Dec 15, 2015

I consider myself fortunate to have found this service department because groups like this are rare. They take the extra time to listen to your issues and are then better prepared to solve them the first time. No need to return because you are still experiencing the same problem. Also, the people are very cordial and polite. A stellar service center!

KCM

Dec 11, 2015

Very prompt and courteous service and a very pleasant waiting area with something to eat and drink if someone wants. The car wash offered after is also a very nice touch.

Bird Lady

Dec 10, 2015

My car is 10 years old and I bring it here for service twice a year. I have never had a bad experience. They have called to notify me of warranty repairs that I would not have know of otherwise.Seems the staff stays around for years, which is a good sign. The boss even comes out to talk with customers and even to bring the car around.The shuttle service is great.No pressure to have service performed, only recommendations. Very knowledgeable people at the service desk. They listen and write down everything so there are no surprises and I haven't had to remind them to do anything.I will buy my next car here.

dsylvia111

Dec 9, 2015

Exceptional experience. Efficient, Fast, No hassle Service! No waiting and worked around my busy schedule, Excellent attentive service on all 3 of my Toyota vehicles.

bouch

Dec 3, 2015

Was very happy with the work that was done. The personal service I received from Tom has always been great and a pleasure. Work performed was done in a timely manner.

Hockey1

Dec 3, 2015

I went to get an oil changed and the car was gone thru and inspected on nov. 3rd. Service center told me my slides were sticking on my calipers and needed to Coleen them for $300.00. On nov 17 had a bad sensor changed and told me I was unable to get my inspection sticker due to my low brake pedal and I needed rotors and pass on the back. On Nov 24th called them to get price on brake job. $820.00 for back rotors pads and only pads in the front. Plus told me I might need a caliper on front left. On Dec 3rd was sent a letter stating I needed rear calipers. In 1 month I RECIEVED 4 different diagnosis on my brake system. I will never go their again. Or buy my vehicle THIER again. Afraid to call or go THIER again. Might need a master Cylinder this time. Shadey service.

Brians77

Nov 6, 2015

Just leased my second car from here, excellent service and even better customer care during the sales process. Gary is a great asset to Toyota

keep on truckin'

Jul 12, 2015

Ken was very informative and available at all times to answer our many questions regarding this very important purchase. Additionally, Ken was personable and professional as he sought to find the best vehicle to meet our needs. While there are many options available when choosing a dealership to purchase a car from we choose Toyota of Dartmouth largely due to Ken's product knowledge and willingness to assist us throughout our car buying experience. We would not hesitate to recommend Ken to our friends and family

Happyman2015

Jun 30, 2015

Shopping for a truck at Toyota of Dartmouth was a very good experience for me and my wife our sales man Ken Weingard was very knowledgeable and helped us find the right truck we were looking for

AJ

May 26, 2015

This is the third car in a row I have obtained from this dealership. Their dedication to the customer is the main reason I keep coming back. Tim Murray is a no-bull salesman. No hassle, no haggle; just a stress-free experience. When I had an issue with my insurance company taking too long to send over the required paperwork, Maria (who handles the registry details) stayed after her shift to wait for that insurance paperwork. Needless to say I will be coming to this dealership for many more years to come.

toyotalover42

May 22, 2015

We've been buying Toyota cars for years and have never been disappointed with the dealership. The service is great and very professional. Our latest purchase was a certified used car and our salesman was Brad Trefrey. He was by far the best salesman we've ever dealt with. He was very attentive to all our questions regarding all the new gizmos in the car. He took the time to explain how to navigate the touch screen and set up the SiriusXM radio. He went above and beyond to make our purchase a great experience. Every car dealership should have a Brad on their team. So if you need a car... go see Brad....you won't be disappointed. Thank you Brad. Keep up the great work!!!

samimeghan

May 21, 2015

Best dealership I have even been. They went above and beyond to get me into my 2015 Toyota Corolla. I can't thank them enough for the kindness!

toyota

May 21, 2015

When you're ready to buy your new Toyota, look no further than Tim Murray at Toyota of Dartmouth. He's the perfect combination of low pressure/high knowledge. He is very personable and was prompt in responding to my questions. He explained all the new gadgets to me in plain person speak, and made sure I was totally satisfied before I left the dealership with my new car.

mishthibs

May 21, 2015

My fiance and I were looking for a new vehicle that would be reliable, but something that would meet my needs for light travel around town and on the weekends, as I take the commuter rail to work. We went to Toyota of Dartmouth because his family has purchased several vehicles from the dealership. I can definitely see why. Ken made our first car buying experience so easy! The other dealers we visited just didn't take the time or seem interested. Within 5 minutes of arriving at the dealership Ken was all ready explaining car options and helping us to determine the best vehicle to meet our needs. Ken made us feel comfortable and sold us a great car. He also gave us a fair deal for our trade in and purchase while Dell also made our purchasing experience easy and hassle free. The other dealerships we went to were just not willing to do that. We could not be happier!

LynnSLP

May 19, 2015

I was apprehensive about buying a new car but it was definitely time. Bryan Banderra was amazing!!! He spoke to me in detail about what I was looking for. He found the exact car that fit my specifications and needs. It was the most comfortable I have ever felt during the negotiation/buying process. Felt that I was treated with respect. Spoke with Dell Green from the business office, again like Bryan, a level of professionalism second to none. When I picked up my vehicle, Bryan assisted me in connecting my phone to my car and then thoroughly explained all of the options. Bryan is definitely the salesperson you want when you buy your next car. You will not be sorry!

LADYDI

May 19, 2015

My husband and I each purchased a vehicle with Toyota of Dartmouth we couldn't have asked for a better salesman (Ken) he was very pleasant and not pushy at all the sales manager (David) and finance manage also very easy and pleasant to deal with we had a wonderful experience we would definitely recommend this dealership to anyone who is in the market for a Toyota. Thank again Toyota of Dartmouth for your professionalism.

DERAIL

May 8, 2015

Was a little apprehensive about buying a new vehicle because of some of the stories I've heard about some of the dealerships , but that was put to rest quickly. Brian B my sales person was great. He made me feel at ease, didn't pressure & explained all questions I had.He got me a good deal on my truck. I was so impressed with the way Brian & the dealership treated me I went back a week later & purchased a vehicle for my wife. Would definitely recomend Brian & Toyota of Dartmouth.

medeiros

Apr 30, 2015

Brad was awesome! He really made our decision about purchasing a Prius a very easy and without hesitation . He answered all of our questions and went above our expectation. Thank you again!

jlpdar51

Apr 15, 2015

Just purchased a new Toyota, had the pleasure of dealing with Ken. So nice to deal with, no hassles and extremely helpful and very accommodating. Would definitely recommend Toyota of Dartmouth and Ken. Love the car.!!! Made the dreaded car buying experience easy.

Jessica217

Mar 10, 2015

Just purchased a new car over the weekend. Stopped at a few different dealerships in the area before coming here. Everywhere else I had went to no one even bothered to come out and help (which made me instantly leave) or were way to pushy. My sales person (Joe F) was awesome! Everyone else I had delt with at this dealership was also very helpful and exteremly nice. Would definitely recommand this place.

wsylvia

Jan 31, 2015

Starting with the Pricing Promise and ending with the pick up of the new car, the experience was excellent. We visited a couple of other dealers and dartmouth provided us with the best price and the customer service was outstanding. I have recommended this dealership to my neighbor who is also looking for a new Toyota.

Southcoast Mom

Jan 21, 2015

I'm in my mid-forties and have bought plenty of cars over the years, and I can say that my experience at Toyota of Dartmouth working with Joe Ferreira was by far the most outstanding experience I have ever had buying a car - he was honest, direct, helpful, knowledgeable, and insightful. Without pressure, he walked me through the different options for Toyota SUVs - he assessed our family's needs and what we were looking for in a car and helped us to choose the Highlander we ultimately chose. We have - actually - always bought our Toyotas at another dealership up near Boston, but after our experience with Joe Ferreira in Sales at Toyota of Dartmouth, as well as with Jim Cappalli in the finance department and with Tom Menchi in service, this is the dealership we will return to when we go to replace our Tacoma next year, and whenever we buy a car in the future.

mdrasb

Jan 12, 2015

We have shopped at SEVERAL different Toyota dealerships over the last 3 months. We started with Hannah in internet sales and ended with Brad when we came to the dealership. They were outstanding. No pressure sales and seemed to genuinely want us to be happy! Would highly recommend this dealership.

Melanie

Jan 7, 2015

I hate shopping for a new vehicle, but this was the most pleasant experience to date. No pressure. Chris Burke was personable and well informed. Really made this transaction easy. Every step went very smoothly and quickly from initial contact to driving away with a new car. Looking forward working with this team in the future.

djld66

Dec 29, 2014

Bryan Bandarra was my sales person. Truly one of the good guys. No pressure, explained everything and I left the building satisefied. My wife and I like this vehicle and down the road will look at another. Thanks Bryan,ill be seeing you.

twitch

Dec 23, 2014

Bryan was a pleasure to deal with very friendly and corteous . Went out of his way to make things happen for us at the price we wanted. Explained everything and we can call anytime for info or anything else we need. I would gladly tell my friends to go there and ask for Bryan.

Richard

Dec 17, 2014

This is truly the best place to buy a car and the sales person I had Brad was there for me from start to finish and they made me feel so wanted I will never buy a car from any one else thank you for making me feel like family

linluis1

Dec 13, 2014

Went in a couple Sundays ago to look at the Venzas on the lot. Met with Chris Burke (whom we have purchased 3 other Toyotas from). He made the whole deal so easy from Test drive to Driving off in our new 2015 Venza, just a couple hours later. I highly recommend Chris to anyone looking for a Toyota or Scion! Jim in finance was also very pleasant and easy to deal with and made the paperwork a breeze! Everything was just as agreed upon and there were no surprises. All the details were right out in the open! Thanks again, Love my new Venza!!!

Buggy6282

Nov 23, 2014

Went in on to take a look at some vehicles and ended up purchasing a brand new Rav 4. My salesman Brad was awesome and very pleasant to work with. He was also very efficient and knowledgable!

Shaylene DePina

Nov 21, 2014

Toyota of Dartmouth is a great dealership! The salespeople are great (Brad!) and the finance people are awesome (Jason!) and I couldn't have been happier with my experience there with them. They listened to what I had to say, didn't try to sell me anything I didn't want or need, they were kind and knowledgeable, and they helped me get into the brand new RAV4 I wanted! I had been afraid of being trampled at the door by sales-vampires who wanted to get me for all they could but that wasn't my experience at all and it made all the difference! I was TOTALLY prepared to turn around and walk back out of the dealership if that's what I encountered at the door but instead I got calm, relaxed salespeople who seemed like they only cared about helping me the best way they could. Thanks Brad, Jason and Toyota of Dartmouth!

Miguel1989

Nov 18, 2014

Shopped around to afew and toyota of dartmouth blows anyone out of the water!! I would recommend these guys to anyone that would like a great experience any not waste thier time

douglasesherman

Nov 14, 2014

My domestic partner and I have serviced 3 cars at this dealership for many years, when I needed to replace my 2000 Camry with 196K miles, I went online to the Kelley Blue Book site looking for prices on a 2012 model. They found one with 13K miles at this dealership. I contacted my service manager Jamie who put me in contact with Chris Burke who called me. He was extremely professional and helpful in the process -- did not put me through any haggling nightmares as other dealers often do -- but gave me his best price on the dealer certified auto, some consideration for my prior service history, and a modest amount for my depreciated vehicle with new tires. while I have purchased many vehicles in my 68 years, Chris (and Jamie) made this the best auto purchase experience I have had. I would wholeheartedly recommend this dealership to others. I am Extremely satisfied with my new auto.

jsouzajr

Nov 7, 2014

Tim Murray: a great salesperson and should receive the highest of ratings! He was helpful, supportive and efficient! We were beyond thrilled with our experience.

bblair001

Nov 4, 2014

Toyota of Dartmouth did an outstanding job getting me into my new 4Runner. The staff was professional and courteous. I was impressed with the organization in completing the paperwork, it was quick! Most importantly I felt that the sale price of my vehicle was fair.Also, a gentlemen by the name of Brad spent a bunch of his time setting up my Entune system and going over the many features of my vehicle - thanks Brad! Overall - one of the best car buying experiences to date. Thanks!!!

Donal S. Carduff Jr.

Nov 1, 2014

I just purchased a new RAV4 and was very impressed with Chris and his attention to my wife and my needs and budget. He not only answered all our questions but showed us the advantages to buying a new vehicle rather than a used one. He really was awesome and I would recommend Toyota of N. Dartmouth to anyone interested in buying a new vehicle.Thanks Chris!

ecressman13

Oct 29, 2014

We had a pleasant experience recently when we purchased a new 4Runner and traded in my old one. We were treated very courteously and professionally at all times and especially appreciated our interactions with Leo, our sales rep. We received a fair price on the purchase, as well as the trade, and that's a rare combination. The service department has always been top notch, too. Why would you go anywhere else?

aaron.chouinard.1

Oct 28, 2014

Me and my parents were treated like we were their best customer. Brad was awesome and a really big help in deciding on what to do and answered all of our questions that we had regarding the situation. I will definitely recommend Toyota of Dartmouth to everyone I know looking for a car

JPDurfee

Oct 21, 2014

I just leased a new vehicle last week. Tim was very helpful in putting this together. He was willing to answer any questions and help in any way he could. This is my first time leasing a car and I am glad that I chose Toyota of Dartmouth! Thanks, Tim, for your help!

Lorig77

Oct 7, 2014

I had to purchase a car rather quickly due to transmissions issues with my old car. I have to say that the minute I drove onto the premises at Toyota of Dartmouth, I was treated like a queen!!! A few people who deserve recognition are Hannah the online specialist, Gary the assistant manager in service department, and Joe Ferreira sales specialist!! Joe made my car buying experience an exciting one!! He is absolutely a treasure to Toyota of Dartmouth!! The entire place was positive and friendly!! Highly recommend for service or purchasing a vehicle!! You will not regret your decision!!

smbdds

Oct 3, 2014

An excellent car leasing experience. Every person I dealt with was top notch all the way. Hannah was lightening fast in responding to all of my internet questions. Leo was the single most patient and knowledgeable sales person I have every worked with. He went out of his way to answer all of my questions, and to make it his personal responsibility to see that I was well taken care of every step of the way. Jason was very professional in arranging the terms of my lease. All of you provided me with the most courteous and professional service I have ever received from a dealership. I am most grateful to you for your assistance and would not hesitate in the least to recommend your dealership wholeheartedly to any of my friends and family.Thank you once again.

jetter422

Sep 28, 2014

Over the past, I have been through several different dealers, and I came to expect a rushed, adversarial experience when buying a car. I was skeptical about using a dealership again, but was so pleasantly surprised with Toyota of Dartmouth. I showed a small amount of interest via the website, but within a few hours, I already had a response from a local representative who wanted to not only have me come to take a look, but to have my trade evaluated on the spot. While I was shown several options by an outstanding sales associate, my trade was evaluated fairly, and I received an excellent trade value that was at the level of Kelly Blue Book. I was given an extensive test drive, and was very happy with my choice. By the end of day, my financing was completed, my trade processed, and I was able to drive my new car off the lot within a few hours. I even had a great experience with my wife and 3 month-old daughter who were pleased by the friendly and accommodating staff. I would recommend this dealership hands-down.

scott.souza.98

Sep 28, 2014

I got a great lease on a new avalon about a month ago from Gary. Just returned to lease a Rav 4 for my wife. Gary and the whole team are great to deal with. You don't feel like your at a normal dealership, with all the pressure. The sales manager brought me right behind her desk and did the numbers with me. She is great. And Jimmy makes the paper work painless and easy. I have bought many cars in my time, and dealing with Dartmouth Toyota and the staff there was a pleasant change for the normal car buying experience. They are, "The Best a Man Can Get"

camarafam

Sep 27, 2014

I have purchased over 15 cars from dealerships in the past. Not one of these transactions went more smoothly or with less drama/hassle than purchasing this Camry from Toyota of Dartmouth. I had a feeling as soon as we walked in that we were going to purchase a car from this place, as our salesman, Chris Burke, was already dealing with one of his repeat customers. Despite this, he made us feel just as special - like we were the returning customer. This impressed me. We did a lot of car-shopping before settling on this Camry at numerous dealerships where we were treated anywhere from an adversary to an afterthought. NOT HERE!!! No regrets from this very satisfied customer!!!

shirley.kimball.73

Sep 20, 2014

Thank you Brad for all your help with the purchase of my beautiful new Highlander.You were so much help to two elderly customers not at all familliar with all the bells and whistles on the new cars. You were so patient with us and all the questions asked,. some of them three or four times I've told every one to see you when they want a new Toyota My great grands love their captains seats,no fighting over who has the most room.Thanks again for all your help.

mgalbert

Aug 26, 2014

I usually drag my feet into the dealership when it is time to purchase, but this salewas actually fun, thanks to the salesman, Brad!

48bourne

Aug 26, 2014

Brad made the whole experience (usually my least favorite one) excellent for us...No pressure and was patient with us..ordered the color and car we wanted and waited until we returned from vacation..Everyone in the dealership friendly and helpful...We certainly reccomend Brad as a sales person. Took plenty of time with us!

Johnsilvia1980

Aug 12, 2014

Went to Toyota of Dartmouth on Saturday as the salesman was leaving for the night he saw us walking around and took the time to say hi and answer our questions. His customer service skills were great! After shopping around we decided to come back the next day to buy,,,we drove off the lot a day later the car buying process was totally stress free. They were upfront and made it a pleasure. We would totally recommend this dealership to any and everyone looking for a new car. It's been 2 days and I LOVE MY NEW TUNDRA!!!

courtneycolombo

Aug 12, 2014

This was my first time buying a brand new car. I was kind of nervous and didn't know where to start. Ken was a HUGE help. While walking around looking at the cars, he didn't come over and pressure me. We actually approached him. I am not of fan of dealerships that surround you and put so much pressure on you. Ken was far from that. The first car he showed me, I knew it was the one. He was extremely knowledgeable and knew everything there was to know about that car and every other car there. He told me about other ones that they had, but I really wanted the 2014 RAV4. I told him I wanted to go home and talk about it with my dad. He didn't pressure me to stay and try to complete the deal that day. That night, he emailed me all of the information about the car I looked at that day. This way I could show my dad and talk about it with him I came back the following day and made it official. He worked it out with me and gave me the best deal on the car. I would highly recommend Ken to anyone who is looking to purchase a car or even has question about a certain car. He was very friendly and outgoing. He made my car buying fun and not stressful. He offered to stay late if I had to work late. He was very flexible and put his customers first. PLEASE ask for Ken when going to Toyota of Dartmouth. He will give you an awesome car buying experience!! You won't regret it!

darlease

Aug 10, 2014

All my transactions with this dealership (car purchase to maintenance) have been wonderful. I never feel like I'm being talked down to because I am a woman. When I purchased my car from them, they worked with me. Never did they say "why don't you check with your husband then come back and see us". When I come in for my regular maintenance they explain everything to me in a non-demeaning way. I tried one of their competitors to make my husband happy. They were going to charge me more for an oil change and were going to take all day. Toyota charged less and were done in an hour. I won't be going anywhere else.

Nicky Mariani

Aug 8, 2014

Working with Ken and Jason at Toyota of Dartmouth was absolutely fantastic. I knew I wanted to buy a pre-owned Yaris, and I arrived fairly close to closing on a Tuesday and they stuck with me without complaint as I went through the process of test driving and deciding on the car. Ken was knowledgeable, polite, and friendly as he told me about the car and I really felt he was honest and trustworthy. Jason stayed late to complete my paperwork and did so without complaint and with efficiency and a sense of humor. I would absolutely recommend this dealership; I came in from Providence and it was worth the trip.

Lindipp

Aug 4, 2014

I have been driving for over 35 yrs now and I usually trade in my car every 5 yrs. or so, and by far, this was the best experience ever! Gary was very friendly, no pressure, and I will DEF. return to purchase another Toyota from him. (The hubby could use a new truck soon). Lol. We'll be going back to Gary. Financing was quick and simple. No worries. Everything went so smoothly. They do all of the work. TY

SheilaTetre

Jul 16, 2014

Always treated very well sales or service and very comfortable when decide to wait there, Know I can always count on them and will def buy another Toyota from this dealership when I decide to and also have my car fixed here again

reade.whinnem

Jul 13, 2014

I am not a fan of the car buying process, but my experience at Toyota of Dartmouth was surprisingly comfortable. Brad took the time to listen to what my needs were and to understand the budget that we were working with in. In the end we were able to work something out. Overall, I felt like Brad didn't just want the quick sale, he wanted my future business as well. Next time I am shopping for a car, they will be the first dealership I visit. Oh, and I love my Tacoma!

lucilla.e.demello

Jul 8, 2014

my husband and I had a very good experience at Toyota in north Dartmouth,mass dealership. the sales man was excellent and friendly mLeo Candido was his name.

Donkey925

Jul 7, 2014

I would recommend anyone to purchase there next vehicle new or used, I'm very very pleased with my purchase of a 2007 Toyota 4runner.

jaymass4456

Jun 30, 2014

I was met at the door with friendly service. All of my questions were patiently answered clearly and concisely. There was absolutely no pressure sales while I was there. It was a very comfortable experience. I would recommend going to this dealer.

thequietman

Jun 15, 2014

Dealing with Gary Letourneau was truly a pleasure. He knew his product, as did we, and it was fun to make a deal with him. As we owned a 2007 Camry Hybrid and considered it the best vehicle we have ever owned, to purchase another one was a sure thing. The 2014.5 Camry Hybrid we have just bought is better and more improved. We would recommend this dealership and Gary Letourneau if anyone is thinking about purchasing a vehicle. We also would recommend Toyota as a great quality product and very reliable. Thank You Gary for all your help from Richard and Nancy.

I hate toyota

Jun 12, 2014

Please do not purchase a vehicle from this dealership. We had a very bad experience. The dealership would not fix a problem that originated with the car when we bought it

no toyota dartmouth

Jun 12, 2014

please do not buy your car here!!Please I am warning you not to buy a car here!! I got ripped off the minute I bought my car!! my moonroof did not work and they refused to replace it.

vcordeirojr

Jun 10, 2014

We had an excellent experience in purchasing our new rav4. Tom Peasley provided exceptional service. Most postive service I have ever recieved at any dealership.

rhomes83

May 31, 2014

JEFFREY MCCABE WAS BY FAR THE BEST SALES PERSONTHAT I HAVE EVER DEALT WITH. HE MADE THE BUYING EXPERIENCEVERY PLEASURABLE. HE WAS KNOWLEDGEABLE AND DOWN TO EARTH.HE MADE ME FEEL COMFORTABLE AND IMPORTANT. HE TOOK THE TIMETO FIND OUT WHAT MY DRIVING HISTORY AND LIFESTYLE WAS SO THAT HE COULDFIT ME INTO A CAR THAT WOULD BEST MEET MY NEEDS.I LOVE MY NEW TOYOTA PRIUS!! THANK YOU JEFF AND THANK YOU TOYOTA OF DARTMOUTHI HAVE BEEN BUYING CARS WITH YOU SINCE 2008 AND I HAVENEVER BEEN DISAPPOINTED. YOUR SERVICE DEPARTMENT ANDSTAFF ARE JUST AWESOME.BUT KUDOS TO JEFFREY MCCABE FOR PROVIDING ME WITHTHE BEST BUYING EXPERIENCE YET!! ??RACHEL HOLMES

HarryJames

May 8, 2014

An extremely positive transaction, made so by the friendly but professional attitude and skill of Gary Letourneau. He has the ability to turn what can be a tense and troublesome day into an easy and pleasant experience.

pogy4321

May 3, 2014

I went to Toyota of Dartmouth after looking everywhere for a car for my daughter. I had purchased three other new Toyota's from this dealership in the past 4 years. I thought the price would be a little high but after looking around, I found that the prices were average. I dealt with Bryan Bandarra. Bryan was very friendly and was very informative to us. I asked a lot of questions and he never was annoyed with the questions. Bryan was very knowledgeable and went above what I would expect out of someone selling a car. Bryan never was pushy and went from start to finish with us when we made the sale. Bryan even stayed past his work day to meet with us and stayed with us until the entire sale process was completed. 1 week later Bryan called to see how we liked the car and to see if there are any problems or issues with the car. He was genuinely concerned with our satisfaction with both him and with how everyone treated us in the service department with getting an inspection sticker and the replacement of a worn door gasket which was replaced free of charge to us. I would highly recommend Toyota of Dartmouth and would further recommend going to see Bryan Bandarra when looking for a car. Roger Desrosiers

karenk123

May 2, 2014

I bought a new RAV4 from Brad of Toyota of Dartmouth, and the whole experience was excellent. Brad, the salesman, was very knowledgeable, friendly and assisting during the whole car-buying process! He asked the right questions, found the exact car I wanted, offered me a great trade-in value and I got a great deal. The finance manager I worked with, Jerry, made the whole purchasing pain-free and efficient. I think other dealerships need to take a look at how Toyota of Dartmouth runs their business. Nothing worse than going to a dealership and being hounded by salespeople, and so much going back and forth between "salesperson and manager" while actually trying to make a deal! That is so frustrating! I got clear cut figures and knew exactly what the deal was. The RAV4 I was quoted had a few accessories on it that the actual RAV I got didn't, and Brad actually let me pick out a few accessories to put in my RAV so the price would be right on. Talk about honest!! I will definitely be back to Toyota of Dartmouth when it's time to buy a new Toyota. Until then, I will be driving my awesome 2014 Shoreline Blue RAV4 and enjoying every minute of it! Thank you Toyota of Dartmouth, and most especially, Brad Trefrey, for making my car-buying experience truly enjoyable!! Karen

bneedel

Apr 25, 2014

I was looking for a new or used Rav 4. A friend of mine had done some business with the owner Chris. We went down to the dealership and met with Chris who turned us over to Gary Letourneau. Gary was very straight forward and asked what I was looking for and what I wanted my payments to be, He chose the car that was affordable for me and for that I am greatful. I had a 2004 Rav 4 to trade in and was very pleased with the trade in value that I received. I returned today to pick up the car. Gary was helpful once again, in showing me all the ins and outs of the car. I met with the finance guy who was also very nice. I always hate buying cars because I never feel I am getting a good deal. This time was the exception to that rule. I will recommend the dealership to my family and friends,

sctoys4kids

Apr 21, 2014

Excellent service from the initial phone call answered by Sherry, to the sale and overview of the car from Ken, and then to the financing with Jason. Friendliness from all team members! Ken was awesome with his fun, no-pressure personality. It was truly great to purchase a car from him! Jason was also very helpful with the financing and answered all questions without rushing us through the process. Highly recommend Toyota of Dartmouth and Ken as your sales representative!

kabenetti

Apr 21, 2014

I was really dreading purchasing a new car. I had my last vehicle for 11 years. Jeff, internet sales and financing person made experience enjoyable...no haggling, no nagging...I love my new vehicle :)

shannonbachman

Apr 21, 2014

Our sales agent, Gary Letourneau is knowledgeable about the Prius we were interested in purchasing. He answered all of our questions, gave us the trade-in we were looking for and a price we were comfortable with. The extra measures the dealership takes with it's customers is really fantastic. Gary walked us through every step making our experience a wonderful one. We are very happy with our new car! My husband and I would recommend the dealership and Gary to family and friends interested in purchasing a new vehicle.

julius1971

Apr 15, 2014

I was interested in purchasing a used Toyota Tacoma and Toyota of Dartmouith did have one. Jeff McCabe greeted and assisted me with the inspection of the vehicle. I had pretty much decided on buying a two or three year old vehicle. The used Tacomas always fetch great resale prices everywhere and the vehicle in question was no exception. I was going to look at one other truck at Falmouth Toyota and informed Jeff I would call him the next day with my decision. Before I left Jeff he asked if I might consider a new Tacoma for a little more money? I went home and realized that proposition made much more sense than a competively priced used truck. Returning to Toyota of Dartmouth I purchased the only newTacoma access cab they had and I'm pleased with the vehicle. This would be the fourth new Toyota I have purchased at Toyota of Dartmouth. I have also purchased a new Camry from Falmouth Toyota in 1997 and a new truck from Fall River Toyota in 1987. Toyota of Dartmouth has always been fair to deal with and has always delivered superior customer service. Again, I have to thank Jeff McCabe for providing sound advice towards the used vs. new Tacoma purchase. At the risk of being too wordy: I've always been impressed with the depth of knowledge their staff has concerning Toyota products. I've been to dealerships where I've known more about the products they sell than their sales professionals. That's never been the case at Toyota of Dartmouth. Bob Monteiro So. Dartmouth, Ma

sfbaber

Apr 15, 2014

Great sale, and just as important, great service after the sale!My sales associate, Ken, is friendly and knowledgeable.Service department team is outstanding.Highly recommend.

JSOEAO1204

Apr 14, 2014

We were extremely pleased with the care and attention to detail given by our salesman Bryan Bandarra in our purchase of a Toyota Camry.. He was able to locate and deliver the exact car we wanted and spent as much time as we needed to explain all the options we could have and upon delivery showed us all the functions of the car especially the newer technologies which can be a bit confusing. There was a no pressure approach to the sale and fostered a feeling of trust as we were interested in having our service work done at the dealership as we currently do now with our 2004 Camry .this is different than previous car purchases at other dealerships we have experienced.The finance department took the time to educate us to the whole options available and helped us to get a great finance package and a warranty program that leaves us feeling secure and protected.All the people involved in the purchase of what is a very major purchase for us went far out of their way to insure we were taken care of at every step of the way. We would certainly purchase another car from Toyota of Dartmouth and highly recommend them to anyone looking to buy a car from a dealership that provides a fair caring and informed purchasing experience and will be there with the same helping approach well after your purchase with any follow up needed.

nicolegracia

Apr 13, 2014

Having bought other cars from another Toyota dealership and this was SO MUCH BETTER! All the people we came in contact with, whether they were helping us or not, we very friendly and polite, NO VULTURES HERE!!! I told the people we were talking to this and was very happy to be able to share our experience with the public. We didn't NOT plan to buy one car, let alone two, for several more years, but an unfortunate accident lead us to do so now. (No one was hurt!) The pricing was competitive to start and they worked with us to get the pricing where we needed it to be for our financial security. Our sales rep was VERY knowledgable and extremely helpful in helping us make the best decision for our family and needs; no one pushed us to buy any specific car, it was all about us! Although we hope to not have to buy another car for many years as we bought two 2014 vehicles, I would certainly go back to Toyota of Dartmouth in a heartbeat. That says a lot since I have always hated going due to the "games" that are played. NO GAMES HERE!! Thank you Toyota of Dartmouth!

nrtrevisan

Apr 6, 2014

Excellent dealership to work with. First time buyer at this dealership and Sherry Barbosa, Gary Letouneau and Jim Cappalli could not have been more because of their no hassle, lowest price policy.or nicer to deal with. Despite the fact I live 2 miles from another Toyota dealership, I gave Dartmouth my business because of their no hassle pricing policy and very competitive prices. I would highly recommend this dealership to others.

carol1928

Apr 2, 2014

Everyone was friendly,helpful, & knew their stuff. Went out of their way to get me a car in the color I wanted & traded for it. Getting my Rav4 in color I wanted msde me happy.

xerxes09

Mar 27, 2014

Incorrect paperwork and maybe the wrong oil in my 2011 6 cylinder RAV 4 I had been a customer at this dealership for 20 + years. Three times I had my oil and filter changed in my 2011 6 cylinder RAV 4 at Toyota of Dartmouth, MA.On each occasion, the service paperwork was incorrect. On the 1st occasion the paperwork indicated that 0W20 oil, synthetic oil, was used. A 2011 6 cylinder RAV 4 uses conventional oil. The service advisor told me that conventional oil had been used, but the paperwork could not be reissued with the correct information. After a week of calling, the service advisor prepared new paperwork; not with the correct information, but a note stating that the 1st was wrong and that the correct oil (5W30 CONVENTIONAL) was used. Who knows the truth of the matter.Using the incorrect oil could have negative implications for me if I ever need to use the Toyota Warranty on my RAV. And, since this was a complimentary oil and filter change from Toyota Motor Sales (TMS), it could be that Toyota of Dartmouth overcharged TMS for the service.I returned for my 2nd complimentary oil and filter change. When I arrived, I spoke to the service advisor and explained that the service paperwork was wrong at the 1st service and asked that he make sure that the service paperwork was correct. The same error occurred on my paperwork. I refused to accept another note about the error. The service advisor repeatedly told me the service paperwork could not be redone and I repeatedly refused another note. He then reissued the service paperwork showing the correct oil, i. e., he redid the paperwork so that it showed the correct oil (obviously he had been mistaken on the day of my 1st oil and filter change and earlier this day). I returned for my 3rd complimentary oil and filter change. When I arrived, I spoke to the service director and explained that the service paperwork was wrong at the 1st and 2nd service and asked that he make sure that the service paperwork was correct. The same error occurred on my paperwork.I asked to speak to the service manager/director. I wanted to know how this happened and how to ensure that it would not happen again. He came to the customer side of the service desk and before observing the situation or asking any questions, he began telling me to calm down and he walked right up to me while continuing to tell me to calm down. He wouldn't listen and was talking over me. He preferred to escalate the situation and asked me to step out of the service desk area so he could speak to me. I told him he could say anything he had to say right there. He told me that I was abusing him and his staff (remember, he and his staff were making these errors), that I should never return to the dealership, that if I did he would refuse to service my vehicle and that I should go to another dealership. I wrote to the owners which resulted in a call from a person who identified himself as the assistant general manager and who told me he would look into the situation and call me back. I never received that call-back.I wrote to Toyota Motor Sales which resulted in a call from the service manger and another conversation with the assistant general manager. Through a series of calls and emails to TMS, I learned that the assistant general manager had misrepresented my conversation with him to TMS During my last contact with the assistant general manager of Toyota of Dartmouth, MA, he hung up on me.I called TMS again on July 11, 2013 and the representative told me I would get a call from a customer representative at Toyota of Dartmouth within 1 day. The service director at Toyota of Dartmouth called July 11 or 12, 2013. It seemed to me he was not familiar with the issue, since he kept asking me what is it about? To avoid any misunderstanding of the issue and/or my requests to resolve it, I asked that he read/reread the letter I had sent to the owners and call me back. He refused to do that and hung up on me.I wrote to TMS again and was informed that they could not intervene. The dealership was independent and free to conduct their business as they wished.I wrote to the owners again on September 6, 2013 and have not received any reply from anyone at Toyota of Dartmouth, MAAddendumOn 4/2/14 I was called by someone who identified himself as an owner of Toyota of Dartmouth. He told me the letters I had sent could not be located and asked if I would send them to him again. I WILL.He also told me he will read the letters, speak with all employees involved and call me again.Addendum 2 - 5/22/14On 4/23/14 someone who identified himself as an owner left a voice message for me (I was not at my phone at the time). He stated that he had not forgotten about my issue and that he would call again. I wait. Addendum 3 - 6/24/14I WAITAddendum 4 - 12/17/14I am still waiting for the call from the owner referred to in Addendum 2Addendum 5 - 5/5/15I am still waiting for the call from the owner referred to in Addendum 2

MaryLouFonseca

Mar 24, 2014

I requested information via the internet regarding purchasing a new Corolla and was contacted by Sherry Barbosa by phone. I made an appointment for the following Tuesday and was referred to Bryan Bandarra who was courteous and very helpful. I took delivery of my new auto on Wednesday. I love my new car.

Rearick83

Mar 20, 2014

Normally, I do not look forward to the car buying process. In the past, I have felt pressured to buy the car the salesperson wanted me to buy and the whole process was impersonal. This was not the case at Toyota of Dartmouth. My Master of Sales, Mr. Brad Trefrey was great to work with during the entire process. Brad exhibited a great deal of knowledgeable about the car he sold me. His calm but confident approach to selling me the car made for a very positive car buying experience. When my family and friends are in the market to purchase a new car I will certainly recommend they speak with Brad Trefrey at Toyota of Dartmouth

luciacalisto

Mar 8, 2014

First of all Paula was very knowledgeable and was able to answer all of our questions on the telephone. We went to the deliver ship we were greeted by Brad. We told Brad that we had been working with Paula . He explained to us that she worked in the internet department. Brad them retrieved Paula paperwork. And the deal was complete. Our experience with Dartmouth of Toyota was the easiest and very efficient .

mfrady

Mar 7, 2014

It was a pleasure doing business with Brad Trefrey! His easy going approach to helping me stood in stark contrast to the other high pressure salesmen I encountered at other Toyota dealerships. I found Brad to be knowledgeable, trustworthy, patient, and friendly. He went out of his way to find me the right deal and the exact Tacoma I was looking for (surely you know how difficult it can be to locate Tacoma's this year!) Brad found answers to all my questions and didn't "xxxxxxxx" me, which I appreciate greatly! At the time of pick-up, Brad was thorough going through all the details of my agreement as well as instruction about all the "bells and whistles." He even linked my cell phone with the vehicle and then stood out in the freezing cold while I test-called him. This guy should be training other salespeople how to sell cars without making customers feel intimidated. Not once did he make me feel uncomfortable or uncertain. I read that the Toyota logo has interconnected rings that represent the relationship of the company and the customer. Brad exemplifies a good working relationship that he and I look forward to maintaining as I plan to purchase accessories for my truck and have it serviced. I will send my friends to Dartmouth Toyota and tell them to be sure to ask for Brad!

amerazor

Mar 5, 2014

This was a routine 15,000 service under the Toyota Care program. It was my first service at Dartmouth Toyota. They were prompt, friendly, courteous, and efficient. The waiting area was comfortable and, with their free wifi and coffee, the time flew by. The next day, when I briefly had a minor unrelated problem, I discussed it over the telephone with Tom and am comfortable knowing Dartmouth Toyota is there when I need them.

mcgoldilocks

Mar 3, 2014

I cannot express how grateful I am. We gave our budget, and it was strictly adhered too. We were never asked to go over, we were never taken advantage of. Not to mention, when we traded in our car, I had mistakenly left a sticker on it that has been on numerous of my cars and Mr. Trefrey took it off and is holding it for us until we go back for our inspection sticker and registration pick up next week. A million thanks!

Jonayer

Feb 18, 2014

Best experience I've had buying a car. I Would recommend them to friends family and clients. They changed my perception about the car business. Thank you

kristinsoares132

Feb 11, 2014

Buying my new Prius C was a surprisingly pleasant experience. I've had nightmares from previous dealings with car salespeople in the past at other dealerships. Brad was amazingly courteous, knowledgable and helpful! Very happy.

why

Dec 31, 2013

dartmouth Toyota dosent realy want to put any effort in getting the auto your looking for if its not on the lot well to bad and there trade numbers way off tried twice on deal time to shop some where else plus oil changes went to 50.00 went some where else if they cant rip you off no deal .. thank you Toyota please go some where else an get a good deal!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

thaddeush

Dec 30, 2013

On December 23, I went to Toyota of Dartmouth to purchase new tires for my 08 Toyota 4 Runner. I had purchased the 4 Runner from the dealership and I had a great experience when I bought the truck. I was curious about the new 2014 4 Runner. The person at the Toyota of Dartmouth who helped me was Brad Trefrey. He was knowledgeable about the vehicle, professional in his salesmanship and patient with me. I was not going to part with my 08 4 Runner but, the 2014 4 Runner had more headroom, a backup camera and a Bluetooth stereo. Brad gave me a good value for my trade-in and that sealed the deal. I would not hesitate to deal with Brad and Toyota of Dartmouth again.Ted H

sfbaber

Dec 26, 2013

Very nice dealership, and Ken Weingard a good salesman. I am pleased with my purchase, and would definitely recommend this dealership to others, and will share Ken's information.

AJDAG61

Dec 4, 2013

At the end of November we bought a 2013 Prius C from Brad. He was extremely polite, respectful, patient and informative; it was by far the best car-buying experience we've ever had. When we picked up the car, he went over in careful detail everything about the car. We had a wonderful experience and would highly recommend to our friends that they see Brad when ready to buy a car.Al and Joyce Daggett

Michael Cummings

Nov 28, 2013

The sales person Marqita Baker is positively the best sales person i have ever dealt with in 30 years of car buying. You better not lose her! she is outstanding!

Doris Guerette

Nov 27, 2013

Take care of our needs immediately very courteous and up front. Good service

James Motta

Nov 26, 2013

Bryan assisted me with the purchase and remained attentive to my needs and situation. I went on vacation during negotiations and he remained in contact with me without pressuring me to complete deal. He was more than willing to wait until my return.

Stuartgthomas

Nov 21, 2013

I had planned to visit 3 Toyota dealerships and stopped by Toyota of Dartmouth first. I was introduced to Brad Trefrey who took me through the sales process. He was extremely helpful and I never felt pressured to buy. While I was not expecting to go home with a new car that day, everything went so smoothly and the price was right, so I ended up trading in I my BMW and drove home that day with a new Prius. I did not even have my checkbook, but they were so accommodating that I was able to do the financing with Toyota who matched the interest rate I was offered through USAA. I would recommend that you seek out Brad if you are in the market for a new Toyota.

janr

Nov 18, 2013

I just purchased a Camry from Toyota of Dartmouth, and it was a great experience. Buying a new car always makes me a little nervous, but they made it so easy and hassle-free. Ken walked me through everything, answering all of my questions. I got exactly the car I wanted. He showed me how to work the new audio system and even set up the Bluetooth for me. There was no pressure, and the overall package between my trade and the new car was absolutely perfect.

Elizabeth Leaver

Nov 7, 2013

The salesman was very supportive. Did not nag, explained all the cars. Was patient with me.

Linda Goodwin

Nov 5, 2013

I am completely satisfied with my experience researching my next car, test driving several models, and working Julien as our salesman. He was most helpful throughout this whole process and we appreciate his knowledge, help and assistance in matching us to the right vehicle for our lifestyle and future needs. Thank you!

chelsee75

Nov 4, 2013

Brad was an amazing person to deal with when buying my new 2013 Toyota Rav4. He was honest with me and he did not try to trick me into anything I did not want. He worked hard to get me financed and when I picked up the truck he got in the truck with me and showed me step by step what the truck was capable of. He went through all the amazing features that come with this truck. I strongly urge anyone looking for a car to come meet Bradford Trefrey at Toyota of Dartmouth. He is a stand up guy!

Peter Costello

Oct 29, 2013

Just purchased our first car from this dealership. Came back the next day to pick up registration and get vehicle inspected. Accomplished in a timely manner with polite and friendly service. Waiting room clean and comfortable.

littletriste

Oct 28, 2013

It was a pleasure dealing with Julian Schwartz as we bought our new Avalon.The whole experience was so friendly, cordial, informative and non-pressuring. We look forward to the many services offered by their dealership. Being our first time there, we were impressed by the customer oriented atmosphere.

jbeauregard

Oct 28, 2013

I came in with a flat tire and oil change. After checking the tires, I was informed that a second tire was also damaged. If not for the thoroughness of the service department, I could have potentially had another flat. Great service!

Priscilla Douglas

Oct 22, 2013

Probably the most pleasant and easy experience we've ever had buying a vehicle.

Susana Viera

Oct 14, 2013

Prompt service, Joe figured out the problem and had it corrected within 24 hours. Shuttle service was convenient. Everyone was very helpful.

Carolyn Montanari

Oct 9, 2013

Quick in and out for 15000 mile service. Attentive, polite and courteous--as always. Thank you for a great experience.

Albert Coelho

Oct 8, 2013

6 month check up. Service was excellent..................................

Michaelnelson

Oct 7, 2013

Our experience. Was wonderful. He answered all our questions we never felt any pressure to buy. He showed us all the features in the highlander.its then nicest SUV I have ever driven. We couldn't be happy with the service brad provided us thank you the Nelson's .

Joseph_K

Oct 7, 2013

My wife was driving a very nice but older Honda Accord with all the trimmings: leather, sun roof, spoiler etc, but she was thinking of getting a new car. My son took her to several area dealers including Honda, Mini Cooper, Subaru and Toyota. Although they met some nice people, (and some not-so-great) by far the standout was Brad Trefrey. My son thought perhaps the new Prius C would be a good match. And Brad was very helpful in quickly getting her a car for a short road trip. He was great and patient with everyone in the family and really made the shopping fun and very comfortable. You get the feeling that Brad's experience and personal commitment to his profession pay big dividends for the customer in what can be a daunting process, especially when getting something so unfamiliar as a hybrid car. A month after we purchased the car Brad is still very hands on, making sure that everything is working to our satisfaction. Because the C model actually costs less than the original classic model, we were able to add all the trimmings, like heated seats and sun roof, navigation and HD radio etc to make the car really special, and we felt Brad did his best to get us a great price. My wife really loves her new little Prius C and we wouldn't hesitate to recommend Brad and Toyota of Dartmouth to any of our friends and family.

Nancy mARQUES

Oct 7, 2013

The Greeting I received before even pulling into the garage area was exceptional. The tow truck was backing up traffic due to vehicle they were removing from tow at your entrance to service dept but the gentleman greeter directed traffic towards the back of building. No waiting at entrance to service garage. Thank you.

Charles Macintyre

Sep 30, 2013

I brought my 2013 Toyota Corolla in for its second oil change since I purchased the car last October. I drove my car right into the garage & someone was there to advise me to leave my keys in the car- I then went to the desk for some paperwork & then to the waiting area. I arrived at 7:52 AM for my 8 AM appointment & my car was ready by 8:55 AM. Everything was very efficient & there were no problems.

marlene roderiques

Sep 24, 2013

Excellent as always. Tom Menchi is extremely helpful and very personable. I am treated as a valued customer each and every time I visit Toyota of Dartmouth.

Jo-Ann Gelfuso

Sep 20, 2013

As always, the service dept is exceptionally helpful and always professional and available when I bring in my car for service. This is why I now have my third Camry. Thank you.

john doran

Sep 18, 2013

Timely service, in and out as promised! ! ! ! ! ! ! !

treehill123

Sep 15, 2013

I had a very good experience with this man ...He was very professional,i actually felt real good about buying a car swung by dartmouth toyota said hmmm never went here before dont know how they are...looked at a car talked to a girl she was a little to pushy and never said buy when i said ill think about it ok buy for now she was a little rude and jut turned off..I said hmm waonder if i should even com back..Someone called me from toyota and his name was brad and i had a xxxx good experience with him so positive!!!!He helped me in every way , he is the no. 1 salesman i had ever had!!WHAT A GOOD EXPERIENCE, he made me feel very happy...His name was Brad Trefrey....

tschestak

Sep 12, 2013

From the moment I was approached on the car lot, I could tell this dealership would provide me with great service. The sales representative was extremely friendly and helpful. He answered the questions I had and went over options to consider. On the appointment I made to meet at a later date he explained buying versus leasing a car and what he thought would be the better option for me. As a customer it felt great to have someone helping me with my best interests in mind. I signed the paperwork to lease the car in the morning and drove the car back home that evening. I had a great experience with this dealership and the sales representative, Julian Schwartz, who helped me choose the car that would be more suitable for me right now. Originally I wanted an Avalon, which is very pricy. Being a recent college graduate, Julian suggested I would probably be better off at this point in my life to lease a Camry, which was my second choice. I decided to lease the Camry, which I absolutely love! I'm so glad I had a representative who cared about the financial impact a new car would cost me and that he wasn't trying to get me to buy the more expensive car, which I actually wanted. He did a wonderful job with everything and I'm glad I took his advice because the Camry is amazing! I would definitely recommend Toyota of Dartmouth to anyone in the area looking for a new car and to speak with Julian if they can. Terrific customer service!

dbert

Sep 12, 2013

I had the pleasure of meeting Brad Trefrey. He was exceptionally knowledgable and courteous. He went out of his way to answer any question I had and to find me the exact truck I wanted. This was the easiest and most enjoyable car buying experience I have ever had. I would highly recommend this dealership and Brad to anyone considering a Toyota. Sincerely Dan Berthiaume

walterhorak

Sep 9, 2013

Brad was knowledgeable,competent, warm, and courteous.....an exceptional salesperson. He guided us through the sales process expeditiously and made the transaction happen in an effortless way. I recommend him highly and unequivocally.

basicblack

Aug 31, 2013

I was referred to Julian Schwartz by a very satisfied new Toyota Yaris owner who purchased her Yaris from Julian. She said that Julian was the best sales person she had ever come across and Julian did not disappoint when I arrived to order my new 2013 Yaris. In fact he exceeded my expectation! I knew what I wanted, was willing to wait for a special order and Julian kept me updated while waiting which ended up longer than the dealership thought, but not a problem for me as I had a vehicle! Julian made helpful suggestions about my Yaris order, but never was overbearing. Most of all, he is a very kind and considerate person, who does not rush you to make quick decisions and that is not common w. most car dealers! He has been in the business for years and is confident and knowledgeable. I am most appreciative of that lady I met who suggested I contact Julian! Terrific advice! I recommend Julian Schwartz at Toyota of Dartmouth without hesitation if you are looking for a knowledgeable and very pleasant sales representative who listens to you and gives you the time you need to make decisions about your future vehicle.

Anne-Marie Rosa

Aug 30, 2013

My overall experience at Toyota of Dartmouth was very professional and courtesy. Chris is a pleasure to deal with. He made the leasing experience easy to continue, as this was my second lease. I will definitely continue to recommend dealing with Chris at Toyota of Dartmouth to my family and friends!

Sheryl Kennedy

Aug 28, 2013

Steve, Jamie and Wayne are all a pleasure to deal with in the service department at Dartmouth Toyota. Exceptional customer service and knowledge makes for a successful business. Good for you guys! Keep up the great work.

Bruce Andrade

Aug 26, 2013

Previous auto purchases have not been pleasant, too may games being played. The car buying experience at Dartmouth Toyota was very professional and straight forward. Ken made me feel comfortable by answering any questions I had and by being honest during the negotiations. The dealership's trustworthiness was like a breath of fresh air, keep up the good work.

zuberk

Aug 23, 2013

Jeff McCabe is a top notch Sales Consultant. He cared about what the best option for me was and took the time to explain everything in detail leaving me very excited about my choice. I'm happy with my new 2013 Camry. I love it. Honestly, if it wasn't for Jeff and his superior knowledge, I do not believe I would have bought this car. Jeff, I hope you are still in this field when I trade in my Camry a few years from now. Thanks so much for everything.

Cakelady1010

Aug 19, 2013

The lease on our 2010 RAV4 was coming close to the end. My wife and I were not sure if we wanted to keep the 2010 because of the low mileage (14k). After our son introduced us the Sean and Teresa the Sales Manager we became very comfortable and they explained our options. Toyota of Dartmouth bought our RAV4 and we had equity. So we leased a 2013 RAV4. By the way we had service on the 2010 done there, but did not purchase it there. We will hopefully be leasing another one in three years.

Kathleen Burdick

Aug 16, 2013

easy,quick,great service dept! ! ! ! ! ! ! ! ! ! ! ! ! !

Connie Heacox

Aug 12, 2013

He was gracious, friendly and helpful. My car was seviced in very timely manner and I am very satisfied.

BC1213

Aug 6, 2013

Chris Burke was very professional. No pressure salesman who spoke truthfully. Price was lowest in the market for the car we had purchased. Paperwork was fast and warranties were explained clearly. Overall great experience.

core9999

Aug 3, 2013

Greeted promptly. Shown car we were interested in quickly. Test drive in took place in short order. No hard sell. Nice surroundings. Pleasant, efficient staff. Offered us beverages. Were kind to our child. Drove a great car off the lot same day. Showed us service area for future maintenance visits.

Ellie R

Jul 31, 2013

Saleswoman was courteous and answered all my questions and offered different options until I was satisfied with my final selection.

tbreton

Jul 30, 2013

Great Customer service! I felt like the employees genuinely cared about me and wanted me to get the best deal possible. I would definitely recommend toyota of Dartmouth to anyone looking to purchase a car!

david white

Jul 29, 2013

i got the oil changed nicely, it just is a drag that the sell of the car was the car wash and the car wash is always broken. I would rather get the oil changed closer if it is going to be broken. I feel we should get either a discount or a coupon for a car wash somewhere else if it is broken when we get there

caoecodmermaid

Jul 28, 2013

The dealership, both the service area and salesroom, are clean and inviting. Every employee was professional and polite.I had brought my old car there for repairs. I wasn't happy when the service manager told me in his opinion it wouldn't be worth fixing...10 year old car...130,000 miles. But he also said it wasn't very safe so the evening I went to pick it up, I looked for a new car. I had worked all day, it was still in the mid 90's outside, and my beloved car wasn't safe to drive. To say I was cranky would have been an understatement.The new car shopping experience was great. Julian Schwartz was friendly but not in the steriotypical car salesman way. He answered all my questions, didn't look annoyed when I asked to test drive more than one car, and seemed very genuine.The other young man who guided me through signing the mountain of paperwork was also polite and understanding. I do not remember his name but there was just an article about him in the Standard Times.Picking up the car was also a good experience. Julian took the time to explain some of the car's features and helped me set up the bluetooth for my cell phone. He also set up my first service appointment. I work 10-11 hour days so I appreciate a service center that is open after 5 PM.Toyota of Dartmouth has me as a customer for life.

Charlesec

Jul 28, 2013

Sean was an awesome salesman! He treated my family and I with respect. He valued our time. He went over every option in the vehicles we looked at (some he had to show twice, I am not car savvy) We got a very good deal on the car and everything was done when he promised. He took us on a tour of the facility and introduced us to the parts and service department. He has earned a customer for life!!

vidhi patel

Jul 26, 2013

Had a wonderful service from chris burke helped us from the begining till the end & in future if any of my friends or family buys a car i will surely recommand toyota of dartmouth & meet chris burke for the best deal. Overall Excellent I am Very Happy!

maryd57

Jul 25, 2013

My daughter was looking for a used Toyota. We had one in mind but it was sold before we decided to purchase it. BradTrefrey sat down with us and talked about the benefits of leasing a new Toyota. He covered everything and answeredall of our questions thoroughly. I was very surprised at the great deal Toyota was offering on a leased vehicle. When weagreed to make the purchase there were no surprises or add on fees that were not discussed. Brad was the best car dealer we could have found.Jason was also very helpful in this transaction. He also helped with a few extra questions the following day.THANK YOU!

Steve Kocur

Jul 25, 2013

As usual the staff was courteous, addressed my service needs in a timely manner and advised me as to future concerns without being overly pushy. As I have come to expect at this dealership, my vehicle's needs were meet and I left with a feeling of satisfaction for a job well done.

Foreignportague

Jul 19, 2013

Brad not only introduced himself within 4 minutes of us walking through the lot, he made it a point to remember our names at our first initial introduction. Brad made us feel comfortable and made the car shopping experience the best one we have ever had thus far. The only draw back is that there aren't more sales personnel like him. Buying a car can be an intimidating, stressful, even frustrating experience, but we were nothing but at ease! He also made sure that we didn't "settle" on anything we were not satisfied with, which proved to us that he wasn't just out to "get a sale". A+++

elaineaz

Jul 10, 2013

Everyone, especially Bryan Bandarra, made the experience of leasing a new Camry a pleasure. Very responsive and knowledgeable. Very easy process. Highly recommend this dealership.

estrela18

Jul 1, 2013

brad was a very nice guy to do business with. he was honest and forthcoming and very polite. He did not come off very aggressive and told us exactly what he could and couldn't do which made are decision much easier. he handled everything and was always prepared with the necessary paperwork and answers to all are questions. He also went through the car with us and explained the buttons and functions of the car which was very helpful considering our old car had been a 01 Mitsubishi which didn't have much of this new technology. I recommend Toyota and any going in to do business with brad trefrey.

herbd

Jun 26, 2013

Visited three dealers. Dartmouth by far the best all around. Brad Trefrey, my salesman, was extremely knowledgeable, professional and helpful. He found the color I wanted, the other two dealers were not happy with that. When I picked up my car I was pleasantly surprised to find extras like free carwashes, etc. I would not hesitate to recommend this dealer to others.

RV0722

Jun 20, 2013

My husband and I were looking into leasing a new 2103 Toyota Camry, we met up with Brad, he was very friendly and informative with his knowledge of all Toyota Vehicle's, we dceided on the Toyota Camry LE, we could not be any happier with Brad, he helped us make the right decision for our budget!!

jgbz

Jun 14, 2013

What a pleasant experience, Julian is so low key, there is no pressure at all, but all your questions will be answered. I found the perfect truck at the perfect price and couldn't be happier! They have an extensive array of perks too. I left with a spotlessly clean vehicle, and can use their car wash for free twice a month for as long as I own my truck! There were absolutely no issues with the sales process it was quick and smooth.

kathybedardclark

Jun 13, 2013

I walked into the dealership at 9 a.m. and Gary Letourneau greeted me. Gary was a great listener, open minded and very helpful. I explained what I was looking for, and he recommended I test drive a couple of different vehicles. After that, we talked money and I made my decision. By 11:30 a.m. I walked out of the dealership hoping to pick up my new car later that day. To my delight, Gary called me just after 4 p.m. to let me know that the car was ready! Talk about efficiency...Not only are Toyota products well oiled machines, but this particular dealership is one well run business! In fact, my decision to purchase a Toyota was due largely to the positive experiences I've had in the past with Toyota of Dartmouth. An educated consumer is their best customer and I highly recommend them.

1Sunbum

Jun 13, 2013

Probably one of the best new car buying experiences I've had (have had a fair number of new cars/dealer experiences, including Buicks, Fords, BMW, Corvette...). Initially found this dealer thru TrueCar and the drive from Newport (RI) was/is worth it. The salesman, Brad, was a pleasure to work with, doing everything he could to meet our needs. (Tried the local Toyota dealer first, Toyota of Newport, and the salesman I ended up with, Bob, couldn't sell me the time of day; wasn't at all impressed). Found the exact new car model and colors we wanted; the price was the best, even for the add -on accessories. Liked the car enough to get another (new) one for myself and Brad tracked down one with the colors and options I wanted. We've now had them both back for routine servicing and we are also very pleased with the Service Dept.: No problems with scheduling a convenient appointment, no issues at all with the quality of work and the free car wash is a nice touch. Overall, this seems to be a well run, customer-oriented dealer and I have no hesitation in recommending them. This probably sounds too patronizing, but we really are very satisfied with them.

hntpatt

Jun 13, 2013

I'm 72 years old, so I've purchased a few cars in my lifetime. None of those experiences have left me with the positive feelings I have regarding my purchase at Toyota of Dartmouth. They are the gold standard! I recommend them without reservations for price and treatment of the customer.

pkotas

Jun 8, 2013

Very transparent, no hassle purchase. Brad was very knowledgeable and pleasant to deal with. We leased 2 Prius's or Prii and are very happy with the deal we got.

dvdlima

Jun 5, 2013

My experience with the dearlership was geat. The sales associate was professional and friendly. Her knowledge of the product was extremly helpful in deciding what model to perchase.

scottwdubois

May 27, 2013

This is the 3rd car I have purchased new from this dealership and I will continue to return. They have a keen focus on customer service and all employees are quite friendly. I obtained a new lease to replace my expiring lease, and already knew which car and model I wanted. I prearranged everything online with their Internet sales division and the keys and ready and I was on a test drive within 5 minutes of arrival. The dealership was advised that I had an afternoon meeting that I had to make and had me in and out in about an hour - quite impressive.

shay217

May 22, 2013

Brad was great! He went above and beyond! He was honest and was able to get us into the truck we loved at the price that fit our budget. This dealership is truly a breath of fresh air! There was no high pressure sales pitch, just hones and respectful talk. Great job and thank you!

P15DUA19

May 17, 2013

I was referred by a friend who purchased a RAV4 from this dealer through a very nice salesman, Chris Burke. He and the rest of the staff treated me with respect, courtesy and professionalism. I thoroughly understood the product, price and upcoming service procedures.

cveilleux

May 16, 2013

We used the USAA car buying service to get a quote, and Toyota of Dartmouth had the best price. Other companies like Allstate Motor Club provide the same sort of saving certificates, which have a minimum savings off of the MSRP from individual dealerships.Chris Burke was great to deal with. He was friendly and not at all pushy. There were no games and no high pressure - no walking off for 10 minutes while pretending to talk to a manager or "we've never done this before, but..." nonsense. Granted, due to the savings certificate from the car buying service the price was more or less fixed, so there was no negotiation required. But even without the negotiation, everything else about the sales process was relaxed and non-adversarial.Overall this was the best car buying experience I've had, and we will definitely be buying our next car from Chris Burke at Toyota of Dartmouth!

idontwant2

May 7, 2013

The whole purchase process good not have been any easier or more pleasant. Also no pressure or hassles. I have bought numerous new vehicles in my time and this was the most far the best experience I have ever had. I would have no problem referring this dealership to anyone

Buyer178

May 1, 2013

We have dealt with this organization for years for service and always found them excellentThe specific, recent event, which triggers this review, was acquiring a new car, something we only do every five or six years. We started investigating over a year ago, and over this period, Chris Burke has been very informative, and patient. When we finally decided to get the Toyota, we were in Florida but needed the car for use in Massachusetts. Chris was very effective in finding just the car we wanted, arranging the lease paperwork, expediting the FedEx transmissions, and getting our plates.We would enthusiastically recommend the dealership, and Chris.

frietas

May 1, 2013

Easy to deal with up front, during the purchase and even after sale was made. I have already recommended Toyota of Dartmouth to other friends and family.

terrymiller53

Apr 22, 2013

It was a pleasant experience from start to finish. At no point did I feel under any pressure I was helped at every step of the way to make a decision and drove away with a car that exceeded my expectations at a price that was well below my expectations. What can be better than that!

hubbub123

Apr 20, 2013

We stopped in to see the Tacoma and test drove it and loved it. Bryan made us feel very comfortable with the deal and it was one the best buying experiences we have ever had. We knew what we wanted and Bryan went out of his way to help us with our purchase. We are very happy and would recommend Bryan to our friends.

Wadman

Apr 8, 2013

Well after my last comment things have turned around a little. I must say the I had the worst experience of my life ever with Jeff McCabe, however Sherri worked with me and my wife, and over some time we were able to resolve some issues. So thank you Sherri. I suggest that if you do shop here and don't like the sales person ask for Sherri she seems to listen and work to resolve issues. I checked off I would recommend this dealer not to sure if that is the right answer I only did that because Sherri worked so had to please us.

Pete251

Mar 27, 2013

Very easy to deal with. I was able to obtain my targeted purchase price within a few minutes without the hassle or pressure of a typical back and forth negotiation. Brad was very knowledgeable about the vehicle and delivered it on time, in immaculate condition, with my special requests regarding plates and additional equipment.

scimber1

Mar 14, 2013

Overall, I have had very positive experiences with Toyota of Dartmouth, MA.Today, I bought a new car with substantial support from a senior sales rep named Brad Trefrey. From our initial meeting, Brad proved to be very knowledgeable about the various Toyota models that I was interested in exploring. He was straightforward, honest, highly competent, friendly and willing to give of himself far above and beyond any reasonable parameter of expectations. He has a 'can do' attitude, processes questions rapidly and provides competent, straight to the point advice based upon customer needs.My Toyota Camry was quite clean but was filled with all kinds of stuff that has been accumulated and stored for three and one half years. As a professor and a special education consultant, I tend to accumulate a lot of stuff. Brad actually took his time to assist me in the very tedious work of transferring all kinds of stuff from my Camry to my new Prius He also thoroughly explained to me new features of the Prius and actually worked with me to learn the ins and outs of my new car.His expertise in finance, management and sales enabled me to navigate what would have otherwise been a very daunting experiencePrior to this situation, I had never met Brad. So my comments are based strictly upon the outstanding service that he provided.He is a credit first and foremost to himself, but also to Toyota at Dartmouth, MA and to Toyota Corporation.I am very fortunate to have him as my sales rep. Steve C. Imber, Ph.D.

Nancysilva

Mar 14, 2013

Excellent experience. Not pushy. Very helpful. Wonderful atmosphere. The salesman, Bryan, talked to BOTH me & my husband. That was a worth a Million "brownie points"!!!!!Lilly, a cat, moved in and lives there. You tell me a dealership that is not only wonderful to there customers, but has a cat!!!! I would definately recommend to Everyone!!If you have done your research, know that a Toyota is the best car to purchase. You MUST go to Toyota of Dartmouth.

1boothman

Mar 6, 2013

Transaction went smoothly! All my contacts were honest and represented your dealership extremely well. Not crazy about presentation to purchase extended warranty , but that's part of Toyota's program. Vehicle is a great value so far. Thanks, Allen Blackman

zannordlund

Feb 28, 2013

Professional and friendly service without and misery. Offered a fair and reasonable deal right from the start and stuck to their word. Even received a call to tell me I'd forgotten a folder of CDs int he overhead storage of my trade-in. Just Amazing!

BonnieWatson

Feb 17, 2013

We are very satisfied with our experience at Toyota of Dartmouth. Everyone we dealt with was very courteous and helpful. We knew exactly what we were looking for in a new vehicle, and our salesperson, Jeff, went out of his way to find that vehicle for us. At the time of pickup, our other salesperson, Brad, spent a great deal of time acquainting us with all the new features of our vehicle and making sure we were comfortable with it. Chris, the loan consultant, was also very amiable and courteous. We appreciate the service we were given and would not hesitate recommending Toyota of Dartmouth to our friends and family. Thank you.

ES455

Feb 17, 2013

I'm speaking on behalf of my wife, who actually purchased the new Camry. I had mentioned to Chris, that I had only bought a new vehicle once vs. Mo with many more, including( 4) Toyota's previous to this 2013 Camry. The salesman involved with her 2007 Camry purchase was in her words,"very rude and not polite". We both agreed that our "purchasing visit" was unlike trips to furniture stores, etc. in the past - where the top-selling vultures were waiting patiently for "the kill". Albeit; much information had already been exchanged over the phone and internet prior to our arriving. Simply put: "You delivered the best price". We have no complaints / just a few compliments about the staff that were involved on "purchasing day". Sincerely, Ed and Maureen Stetson

jasonlillis22

Feb 6, 2013

I had a fantastic experience with Toyota of Dartmouth and I highly recommend them for anyone looking to purchase a new car. I started with Sherry the internet sales manager, and we agreed on a car and price over email. Very clear, straightforward communication with no sales tactics, games, or up-sells of any kind. Very fair price, no haggling needed. She emailed me a signed purchase and sales agreement and I took it to the dealer and bought the car. All went smoothly. At the dealer I dealt with the finance manager Jason, who was very pleasant and the loan process was quick and easy. Julian Schwartz took care of the legwork once I arrived at the dealer. I can't say enough wonderful things about Julian, he's a great person and he took the utmost care, was incredibly patient, and went out of his way to make sure I was satisfied with the car and my experience with the dealer. A+ all around, if you live anywhere near these guys it's worth the trip.

douggnew

Jan 29, 2013

My wife Michelle and I were most pleased with the level of service and genuine friendliness of the staff, especially Mr. Julian Schwartz. What is normally a stressful task for me (purchasing a new vehicle) was actually made pleasant with no stress! I will definitely recommend Toyota of Dartmouth to friends and colleagues and will be back probably next year to upgrade my Ford Pickup to a new Tundra.Thanks again,Douglas and Michlee Geist

sweethrt

Jan 27, 2013

My husband and I went to Toyota of Dartmouth in search of a RAV4. Marquita was excellent to work with she was patient and very informative. She also took the time to test drive vehicles with us. Marquita was not at all pushy. We did not know what to expect going into an auto dealership and Marquita made the experience very pleasant for us. We purchased a RAV4 through her and would recommend her to potential car buyers, she was great to work with.

Balefont

Jan 17, 2013

After checking used Highlander inventories with other dealerships, I found the best deal with Dartmouth Toyota. Chris Burke was professional and courteous. Great service! Thanks!

bbjf

Jan 13, 2013

Top-notch customer service from employee Julian Schwartz. He was very knowledgeable and helpful. Very satisfied with our shopping and purchase experience at this dealership, would recommend highly.

acraposo

Jan 8, 2013

Great experience especially since it is the first time that I have purchased a new car. I have had a Toyota in the past therefore I am familiar with its overall reliability.

BAJ02670

Jan 8, 2013

I was provided with a great sales experience and follow through by every one involved in the sale. All my follow up questions were answered promptly.

bstuard

Jan 2, 2013

Bryan worked with me and my wife to help us find a used car a few weeks ago. He understood our budget and pointed out several cars that matched our interests. Bryan was very patient with us as we took our time walking through the lot, and supportive (without being pushy) when we decided on a 2011 Toyota Camry LE. We visited another dealer for a test drive but came back to Toyota of Dartmouth to finalize the deal with Bryan. The price was excellent, and the dealership's other employees were also friendly & helpful.

Birkiecontessa8

Dec 28, 2012

We have purchased several vehicles over the course of our lifetime and this is unequivocably the BEST experience we have ever had.Chris Burke cannot be compared to anyone--he's the best.The dealership reflects success without being pretentious, it was a clean, friendly enviornment.

Jaleardi

Dec 18, 2012

This was my first time at Toyota Dartmouth and the people couldn't have been any nicer. Every on seemed to be knowledgeable on the various topics we discussed . I would highly recommend this dealership.

davidcuddy

Dec 12, 2012

We were very comfortable with Mr. Schwartz, so much so that we chose to lease that day after we made it clear we were just starting our shopping. Mr. Gold went line by line and insured that we understood the contract. Excellent experience all around

marksers

Dec 11, 2012

Brad was the consummate professional and great to work with. He was very informative and helped make the leasing process very easy. Love my new Venza as well.

RussCam

Dec 7, 2012

I was very satisfied with my overall experience. I did not feel any pressure to purchase a vehicle. In fact my sales consultant, Bryan Bandarra, took his time in helping me select the perfect car I desired. This included test driving several cars. When the car I wanted wasn't on their lot they had one in the next day...exactly what I wanted inside and out! The prices and financing were fair and exactly what they agreed upon. I would highly recommend Bryan Bandarra and this dealership to anyone.

LynGenereux

Dec 2, 2012

My husband and I bought a black corolla S in a compromise. He wanted sporty and I wanted black....Ken and Jason were great. Great sense of humor... no pressure .... no haggling... the next day we brought in a friend from Boston who also bought a new corolla S...blue, much to my husbands envy...I don't usually write these reviews but we are .. as our experience with these two gentlemen was so exceptional. Thank you for the positive experience.

Inspector

Nov 24, 2012

I called in to ask about an accessory. I chose the prompt for "parts". Somebody picked up and said that was the wrong department so he'd transfer me. He did so and all I got was somebody's voicemail. Not good. THen I used the little chat system and spoke to Hannah. She took my number and said somebody would call me back and somebody did within a few minutes. Of course he answered with "what's up?" so that was pretty unprofessional. I had to ask if it was the toyota place. Then he looked up what I needed and they have the part so it turned out ok I guess....

Toyota1224

Nov 4, 2012

bought 2 siennas and rav4 from this dealer!! recommend this dealer to anyone

charliemac3

Oct 26, 2012

It was an excellent experience. I was able to purchase the car I wanted on the first day of my search for a new car. Brian Bandarra is a friendly and knowledgeable salesman who answered all the questions I had in a very patient manner and was very willing to help. Financially, there was no problem- I was approved quickly and Jason answered all questions that I had in our brief meeting that went well. The car was a 2013 Toyota Corolla and the price was not much more than used Toyota Corollas located at dealers within 25-30 miles that I had checked on the Internet. The test drive I took was brief but very encouraging- the car handled well and rode better than I had expected. My insurance company was contacted, plates were switched and I drove home the first car I test drove at a price I was satisfied with.Brian and Jason both did excellent jobs in a courteous manner and I would recommend thisdealership to others.

desousa12

Oct 25, 2012

My experience was overall satisfactory. The staff was friendly, professional and very courteous. I would definetely refer this dealership to family and friends and for any future purchases.

heidileonard

Oct 25, 2012

Just wanted to let you know that we are already driving our new Highlander and it is beautiful! A quick note about your teamthey are fantastic. The service you and they provide make it impossible to even think about going anywhere else for a new car. After talking a bit with Teresa and Gary on Friday and Saturday, we looked at another Toyota dealership to see what we liked and then compared that with your online inventory. I called Teresa later Saturday afternoon with the stock # we hoped to acquire and Monday your most friendly runner delivered the paperwork and new car, then left to return the Rav4. The car is even better than we hoped for. Its always scary to purchase something like a new car without first seeing it, but we completely trust the guidance all of you at Toyota of Dartmouth provide. The ease of this transition was most helpful as I was helping my younger sister deal with some family issues and would not have been able to get to Dartmouth for a couple of weeks. We are once again beyond impressed with the operations of your business. Utmost Appreciation!

Chris O'Brien

Oct 12, 2012

Chris made buying a car a pleasurable, effortless experience for me AND buying a car is something I hate to do! I was impressed by all the people that I dealt with there.

rumana.uddin.98

Oct 3, 2012

Gary was very nice and helpful however Jason Gold was very rude; so rude that even my 10 year old sister and 13 year old brother noticed it as well. He made faces at me as if everything was my fault when I was trying to be kind and not get anyone in this dealership fired. I understand that this is a business but the only person I would send if I even send anyone to this dealership is my worst enemy. Very poor customer service on his part and I KNOW that he should either get fired or retake his courses on ethics and customer service.

cladino

Sep 21, 2012

Toyota of Dartmouth is an excellent dealership. Extra thanks to Marguita Baker. She was great!! No pressure and extremely helpful. She showed me a few cars and took the time to take me on a test drive. I never had to wait for service. I purchased a Toyota RAV 4 and I am very happy with it.

Two Happy Campers!

Sep 11, 2012

Two cars were purchased by our family (dad and daughter) in one day. This was the most stress free car puchasing experience we have ever had. Marquita Baker,the sales consultant, really knew all the infomation about each car. Jason, the business mamager, worked with us to get a rate and payment we could afford. They are both very professional young people. You are blessed to have them on your staff.

jenniferann56

Sep 10, 2012

Thirteen years in the same car had to come to an end. My husband and I had a crossover type in mind and a budget to stick too. After a month long search and numerous visits to every dealership on the southcoast( Honda,Madza,Ford etc), Toyota Of Dartmouth sold us the perfect car. The 2012 Venza is a great crossover vehicle that drives like a car but has plenty of room and is comfortable for my 6'2+ men in my family. The price was right on budget also! The sales person, Bryan Bandarra was professional, courteous, honest and willing to do all he could to meet our budget and needs without the pressure that most salespersons gave us while on our search. I would recommend this dealership on Bryan's performance,the deal that was given us and the financial officer was also very pleasant. Lastly, our son had bought his first car last winter from Bryan and he made so easy and stress free for him also. I will highly recommend Toyota Of Dartmouth and Bryan Bandarra to all my family and friends.

dreeves689

Sep 6, 2012

The entire purchasing experience was the best I have ever had in 40+ years of buying personal autos. Since I live over 100 miles away, a lot was done on the phone and everyone was very helpful at locating the exact model, color and options that I wanted. A matching vehicle was located and upon my payment of a deposit it was transferred to the Toyota of Dartmouth lot. Everything was confirmed prior to my visit to test drive and purchase. Upon my arrival, all was exactly as described and the in-person experience was even better than the telephone experience. The deal was closed at a very substantially lower price than I could find locally. The next day, they drove my car to Connecticut, registered it and delivered it to my door at no extra charge.I would gladly drive over 100 miles to do business with Toyota of Dartmouth again. I cannot imagine a better experience in all respects.

edrheaume

Sep 3, 2012

We checked out several Toyota dealers, one the was much closer to our house and another when we probably could have received a slightly better deal but we decided to go with Toyota of Dartmouth because of Marquita Baker. She was the sales rep we dealt with and she made the buying experience very comfortable and enjoyable. Dealing with car sales people are not something anyone looks forward to but Marquita gave us an experience we did not expect she was very low pressure, hones and genuine. I would recommend he to anyone. She is the main reason we bought here. She sold us 2 cars, one for me and my mother. My mother did not want to deal with anyone but Marquita.

jroder132

Sep 1, 2012

Everything from the service to test driving the car to signing it over to me was fast, easy and very helpful. He was really great!

ALDJOAN12

Sep 1, 2012

this is the second car i have purchased from Chris and my experience was the best it could be he was ,polite , courteous, very knowledgeable,I feel he went above and beyond what any experience that I ever had buying a new car,and the service department is as good as any i have had the pleasure of doing business with,and would recommend tthis dealership to any one.the reason for this review is I was asked for this by Chris. and another employee to make a fair and honesat review of my ezperience. ALDAM T TESSIER AND JOAN TESSIER

sweeneymd

Aug 29, 2012

They started off by saying my husband was approved for a vehicle to get us into the dealership. We arrive and Paula Macedo had the day off so they gave us to Jeff Mccabe to help us out. At this point Jeff Mccabe knew nothing about us and wanted to run our credit report for the 2nd time which I told him no and shock of all shocks he didn't listen. He came back asking us what we wanted to get into for a vehicle. We wanted a used vehicle with a 200- 250 $ payment He told us that was unreasonable that NO ONE has a payment of 200-250$ we couldn't get into a vehicle for under 350$ I stated that is almost double what we wanted to pay and he said no it wasnt it was 350$ He was arrogant and rude. We left at that point knowing this person was obviously not going to try to work with us. I sent Paula Macedo an email telling her of his rudeness and received nothing back from her. I did though receive a arrogant email from Jeff Mccabe telling me to not hate him for being truthful. Once again being an arrogant individual. I then contact via email again Paula Macedo to see if there is any vehicle we can get into she was looking into it. Then I receive another childish email from Jeff Mccabe stating "CONGRATS" ( which I knew wasn't happening because I was dealing with Paula Macedo) only to open the email that was sent directly from Dartmouth Toyota to see it only say "LOL" from the desk of Jeff Mccabe. I was so irrate that I called Paula Macedo who at first didnt believe me till she pulled up the information on their internet system. At that point she said she would deal with it because she was his manager. She called me back 10 mins later saying she could get us into a car for 299$ the lowest I said I would get back to her. In the mean time I am speaking to her through emails I asked her what happened to the other problem how was it dealt with. Paula Macedo played innocent saying she didnt know what I was talking about. When I said Jeff Mccabe she said he doesnt work here anymore. I highly doubt that seeing he is still listed on their website. At that point I called Falmouth Toyota who gave me the information to report them to The Toyota Corporation directly. The full report was filed and I am glad that I went to Falmouth Toyota because they got us into a car instantly at the price we were looking for. STay away from the lies that Dartmouth Toyota sells! They still send me emails stating they can get me into a car at the price I want which they LIE intil they get you into their building trying to get you into a much more expensive payment.

McCourt

Jul 27, 2012

On July 25,2012,I did a rating for TrueCar for the Toyota Car that I purchase on 7/20/2012. I was very please with Bradford TreFrey as my salesman for selling me theCorollo LE and I was very please with the delivery of the car. He follow -up with all details that the customer needed to purchase the vehicle. Only thing, I have not received the Balance of my Refund from my license and registration of $29.23 from the Toyota Of Dartmouth.This is my first experience driving a Toyota vehicle.

Pattie Gaudreau

Jul 26, 2012

The staff at this dealership were outstanding. Everyone from the mechanics to the sales department. My salesman Chris Burke was kind, patient, professional, was not pushy. Purchasing many cars in the past, buying a car was stressful. Chris made is pleasurable and joyful!! He worked with me a pricing and budget and helped me figure out in what direction I could go in.I loved driving away in my new car!!!Excellent job!!

JJV

Jun 16, 2012

First of all, I seldom do any type of rating or reviews, primarily because the service or experience one receives are never really that great, however this dealership & most importantly the salesperson Sean Connolly, who assisted me in the process were both excellent so I had to share my experience. I have been a Honda Accord owner for over 20 years.Been very dedicated to the brand, reputation and dealership, however with over 370,000 miles on my 98 Accord Coupe, it was time to replace. I decided to research Toyota's Camry SE as it gave me all in one package, style, looks, comfort & performance with a complete redesign for 2012. I was a little reluctant about "going over to the dark side" at Toyota, although other family members had already enjoyed theirs for many years. I did my homework, tried several dealerships and salespeople and decided that Toyota of Dartmouth was who I wanted to do busy with. They were just the right size dealership, big enough to provide great amenities & service with a home town feel to their business practice. I met Sherry Barbosa, a sales manager, who was a pleasure to discuss my car search, details and of course the price component with several times. She was very accommodating with responding to every email I sent. Their price was extremely competitive, along with being easy to discuss all its aspects and was fair & reasonable during the negotiation of price. As for the sales person, Sean Connolly, what a gentleman to do business with, professional, very well versed in the details about the Toyota Co. and the vehicle I was interested in. He was also very respectful of the Honda brand and only wanted to earn my business to become a Toyota owner, he was never disparaging about Honda, which I was anticipating may have occurred. On the contrary, he listened attentively to every conversation we had, provided the information and attention I requested, gave me a tour of the dealership's facility, was not a typical pressure salesperson at all. One could see he is very proud to work there, I can see why he has been there over 15 years, which often is not heard of in the car sales business. Well, yes I did purchase the car I was interested in, became a new Toyota owner for the first time all because of the service I received from Sean Connolly. He did make sure I was 100% satisfied with the vehicle he sold me and was always involved whenever I returned to the dealership. I am looking forward now to the vehicle being everything I anticipate for years to come excited about needing service if you can believe that, as the staff I met in the service dept. were exceptional thus far as well. I would certainly recommend Toyota of Dartmouth to all that are interested in a Toyota, but MOST important; you have to ask that Sean Connolly be your salesperson, as he definitely made the difference and the overall new car purchasing experience a great one. We have another Honda in the family and you can rest assured that we will be visiting Sean in the future when it is time to purchase again. He is an asset to this organization, and when it comes to customer service & professionalism he was outstanding. Thank you Sean for making my new car purchases such a pleasant experience.

Armstrong94

Jun 12, 2012

We had an absolutely fantastic experience (for the first time in our history of car-buying) with Toyota of Dartmouth! Paula Macedo was able to locate & obtain the exact vehicle we wanted in 3 days. Jason Gold was very easy & a pleasure to work with. Jeff McCabe was amazing.. very personable, eager to give us his time, communication was far above expectations and very fun... a good match with our personalities... we miss him already! We will be back! -The Armstrongs

vrenick

May 30, 2012

We were very pleased with the price of our new Prius v, first of all (referred by Consumer Reports). Since we knew what we wanted in a vehicle and we live about 50 miles from the dealer, Ms. Reis was able to handle sales arrangements by phone. When we arrived to inspect the vehicle and complete the sale, Mr. Weingard and other staff we mostly did not meet solved several problems and arranged for us to be on our way in our new car in a single afternoon.

dlweston

May 8, 2012

Everyone we spoke to was courteous, knowledgeable, and pleasant. No one was pushy, we felt very comfortable and confidant about our purchase, and very happy with the service.

medro

Apr 19, 2012

We were very happy with the service and care we received at Toyota of Dartmouth. One thing that did come up was when the driver went to the registry to register the vehicle a very large bird left his mark on the car. The car was very messy from the bird mishap. I realize this was something that could not be helped but it was a little disheartening to come home to a new car which was not cleaned up. This was the only problem. Otherwise we were extremely satisfied with our service.Thank you, Toyota of Dartmouth. We will visit with you again when we are looking for our next Toyota.

cappy0179

Apr 10, 2012

When in the market for a new RAV4 we started at Toyota of Dartmouth as they were closest to our house. It was one of the worst experiences I had ever had! As soon as my husband and I started telling the salespeople (3 talked to us in the same visit) we were looking for a new RAV4 we were told we cannot afford it, they do not have it at the advertised price by Toyota on tv and we should consider a Corolla instead. They hadn't even seen our finances yet! We thought maybe we had a bad day and brought my husband's Corolla there for service a few months later...were told it needed over $2,000 in repairs!!! It's a 2005!!! We told them no and took the Corolla to another dealership where we were told the repair was covered as a manufacturer's recall!!! They talked down to us and made us feel like we were incompetent on BOTH visits. I would highly recommend you use another dealership if you're in the market for a Toyota.

mark81570

Mar 22, 2012

I would like to thank Dartmouth Toyota for making my car purchase experience easy. I would also like to thank Jeff McCabe for making my family and I feel like "Family" and not just another sale.......Great Job!!!

ssouza8649

Mar 20, 2012

purchased 2011 toyota camary was told after paperwork was done i could pick out one as they had a few at the same price then was told deal would be done for monday after driving there on a saturday to sign then was told everything was ready and had to go all the way home to get my trade in vechile leaving my wife there and told her that is your car with no choice to pick the one she wanted it was raining that day so when i cleanded the car the following day the rear bumper was scuffed and told salesman said he would take care of it after 3 times calling then talking to sales manger she said she would talk with brad and get right back to me and im still waiting almost 3 weeks later very dissatisfied would not go or recommend toyota of dartmouth for sales and will not go for service or warranty work ever

billfihl

Mar 17, 2012

Very comfortable experience from the beginning. Shopped at another Toyota dealership and Dartmouth and Chris were Eons above in every category - friendly, great price, no hassles. Customer service was excellent. Would recommend to anyone who wants to avoid the high pressure sales tactics and the typical car salesman stereotype you find elsewhere.

fveilleux

Mar 5, 2012

Thanks for such a positive experience. I purchased my car at Dartmouth Toyota based on the positive experience I have had with their service department. I am very satisfied with my purchase experience on all counts.

jaysallar

Mar 4, 2012

Gary was the best! His professionalism, knowledge of the product, and honesty was all on a higher level than anyone we had dealt with prior to him, at other dealerships. He should be commended on his excellent customer service. We would also like to say that Del was very helpful in making the process as smooth as possible. The whole experience has been wonderful, and we are looking forward to picking up our new car on Tuesday!

talex

Mar 1, 2012

Toyota of Dartmouth is by far the best car buying experience. I have a 2012 Toyota Highlander (lease) and before that 2 other leases from Toyota. We just bought a 2010 Toyota Tundra. The sales person Chris is and always has been amazing to deal with. He never pressures and always makes our buying experience easy and very pleasant. I can't say enough good things about Christ Burke. In fact, my parents, grandmother, co-workers have bought cars from him and say the same thing, he is just great. Even when I am sitting in the sales floor I get greetings, nice conversations from all the other sale people, very comfortable atmosphere all around.The finance guy, Jayson Gold is amazing. This is the 3rd time we've sat with him to sign the paperwork and I feel that he explains and suggests things with good intentions and always answers my questions honestly. Again a very comfortable atmosphere and Jayson is awesome.The service guys, I really can't say enough about them. I've been dealing with them for at least 8 years now and ALWAYS get a friendly greeting even when they are very busy, which they are all the time. Those guys work very hard. Jaime Goncalves is great, friendly, accomadating and most of all sincere. I never feel pressured into anything. All of the service guys are very hard workers who never let it show when you walk in the door, in fact most of the time they are joking around and making it a pleasant experience. They must have great relations with each other to work under such busy times and still find the time to kid around with each other.Again, Toyota of Dartmouth is an overall great experience and I would totally recommend this dealership to anyone!!!!

Nancy and Frank

Feb 24, 2012

We had the most wonderful experience at Toyota of Dartmouth---Chris Burke, was our sales associate---he was very kind, funny and very professional--Chris explained all the details of the sale of our Cypress Pearl Camry----he was very clear with all details and pricing-and if we were confused about anything-he repeated carefully and patiently, so that we would understand--we never felt rushed-he took as much time as we felt we needed-when we went outside to see all the cars available, he showed us all the choices we were interested in--colors, models, design details, pricing, and then let us drive our Camry to make sure it was the ONE!!-after we closed the deal, Chris took us to meet with Delbert, the financial person--he, too, explained things to our liking-set up the payments and explained our credit rating---he had the fastest fingers in the state of Mass. All in all, it was the best new car sale we have ever made---Kudos to Chris Burke--the best salesman at Toyota of Dartmouth!!

rsblanda

Feb 14, 2012

Made buying a new car a pleasure. No pressure, good price great service with the car ready when they said it would be. This is definitely a dealer to go back to. Over the years I have dreaded the thought of having to buy a new car and have had my present car for close to 18 years. Replaced our other car and had a horrendous experience with the dealer on that on. Buying a car should be a good experience and I have to say that Jeff McCabe could not have made it any easier and pleasant. I would definitey recommend this dealer and Jeff.

2012rav4sport

Feb 12, 2012

I am extremely pleased with my salesman jeff mccabe who did everything possible to help me get my 2012 rav4.Also i am very pleased that toyota of dartmouth gives free oil changes and tire rotations for the first 2 years or 25,000 miles and also car wash.all of the sales team and buisness managers were very polite and respectful.making purchasing my new car even better.the sales team at toyota of dartmouth was also very fast i was able to drive my new car home and do all the paper work in one day.overall toyota of dartmouth has been the best experience i have had buying a vehicle from mainly because of the way you are treated when buying a vehicle from there and i would recomend them to anyone.

Stephen Fischer

Jan 31, 2012

I was not looking forward to the usual grind of buying a new car, but this was truly a great experience. I requested quotes through the internet dept from several dealers within a 100 mi radius and Toyota of Dartmouth provided a very quick response with the most competitive offer I received. Though they did not have the very specific Highlander package I was looking for on the lot, they found the one I wanted and brought it right in at the same price quote originally given. Our salesman Ken was extremely patient, he explained and demonstrated each option of every feature installed. My wife and I are very appreciative and love our new Highlander.

Mikeybikey

Jan 31, 2012

The sales person, Bryan Bandarra was professional, courteous ad willing to do all he could to meet our needs. I would recommend the dealership on hs performance alone as thats the only contact I'be had so far.

wilsonjr.john

Jan 30, 2012

Everyone we dealt with was very helpful, answered our questions, Dilbert explained all the financing and warranty items. Ken went over everything we asked him about the vehicle and a number of things we did not think to ask. We know from what we looked at in Consumer reports that the price was very good (one would always like to pay less) but the price we were given was more than fair and our trade in allowance was more than fair. Everyone, from those we talked with through email and those we talked with directly was very friendly and helpful.Cordially,John and Linda

dcmelton

Jan 2, 2012

I am very satisfied with Toyota of Dartmouth. The sales staff acquired the vehicle I wanted at the USAA guaranteed price. There were plenty of options available for where I could purchase my vehicle, but I wanted a local dealership with whom I could develop a long standing relationship with...Thanks Toyota of Dartmouth. Sincerely,Darryl C. Melton

sylvan.hill

Dec 30, 2011

My experience with Toyota of Dartmouth was the best I've ever had with a car dealership. We agreed on a price through the internet; I wanted a specific model, color and options. The price we agreed on was exceptional, and I received absolutely no problems with the sales department when I arrived at the dealer (I drove 2 hours to get that price. I was treated fairly and with honesty and consideration. I hesitate to give "great" in any catagory in reviews, but my experiece with this dealer certainly merits the 5 stars that I am giving them.

Cynthia Cabral

Nov 19, 2011

Marina was very helpful, very friendly, not at all pushy and answered all of our questions. She took care of everything for us and we are very happy with the overall service of the dealership.

Shahana36

Nov 2, 2011

It was very pleasant to visit a dealership where there was no pressure in purchasing a car. Sherry was very fair with the car price over the phone and honored that price when my husband and I came to visit. Ken was straightforward, respectful, and did not give us a sales pitch, a rarity in this day. He found ways to help us save money on the Toyota 4runner. Dell who did our financial transaction also did not give us any pressure to add more to the car. It was a quick transaction. After a horrible experience at Toyota Middletown, it was really nice have a no pressure sales transaction. Finally a dealership that has figured out how to deal with the consumer!! Nice job Toyota of Dartmouth!

naster

Sep 13, 2011

We had a very bad experience with Balise Toyota in RI (see my report), so we started to look around.We contacted several dealers in the area, but most did not have what we were were looking for or did but were not too friendly on the phone (see my report on Ira's Toyota of Milford).And then I called Toyota of Dartmouth - I was fortunate to talk to Sherry Barboza - who was very nice, courteous and professional. She offered my several solutions, and gave me "no-nonsense" quotes - way below all other dealers in the area. We wanted a Prius III with back up camera and navigation system. They had a car like thisWe drove to N. Dartmouth the next day and were greeted by Jeff McCabe - who was very friendly, professional, knowledgeable, and no pressure sale. He knew answers to all questions my wife had (to jump ahead, he even programmed our Blue Tooth Cell phones, after we bought the car). We have nothing but praise for Jeff and SherryMy wife loves the car, and I love the dealHighly recommend those guys. And as for me - I will return to any Dealership if Jeff is working there

JLumpy

Aug 23, 2011

After visiting several dealerships we found the price and the no pressure sales and other employees to be a positive factor on buying at this dealership. Overall our buying experience was great.

wjolson

Aug 2, 2011

Toyota of Dartmouth met and exceeded all of my expectations.All questions were directly answered, I never felt that I was getting "a run around",and everyone was committed to making the sale process comfortable. All quetions or concerns I had were promptly answered and dealt with.Thanks so much to everyone at Toyota of Dartmouth for the great effort and professionalism extended to me.

tvetti

Aug 1, 2011

We bought by new 2011 sienna here all the way from CT. Initiated the process through Zag, the next day got a call from Paula. We went through the options and she located a car from a near by dealer, which already had few extras like roof cross bar, mud guard etc. Re-negotiated a reasonable price for the options, and the following day, I bought the car. All through emails and phone. I was pleasantly surprised as there were no other sales pressure, no additional hidden fees. Then Lisa took over to complete the rest of the process. She was very friendly to work with. As we were out-of-state buyers, she kept us informed about the proceedings and was very responsive. Before we took the delivery, she spent closer to 20-30 minutes to go through every features of the car. Patiently answered all the user (dumb) questions. She made sure that we left the parking lot as a happy customer. Not to forget, their Finance Manager Jason was another awesome person to work with. He did the paper work and sent them by FedEx (paid by Dartmouth to and fro) over to CT for my signature. Great Service. I really wish all other Toyota dealers are like this. An open, candid and straightforward transaction. No playing games. Overall, I am really glad that I found this dealership, now I am going to direct all my friends over to Toyota of Dartmouth!

janl

Jul 28, 2011

After going to 7 Toyota dealers dartmouth was by far the best in all areas.Highly recommended.Excellent dealer and I will send as many friends as possibly their way.

charlesattager

Jun 3, 2011

Toyota of Dartmouth is an outstanding dealership. Years ago, I tried to purchase a Toyota RAV 4 through the former owners (Harte Toyota), but they refused to give me a price without considerable arm-twisting. I went elsewhere (Toyota of Watertown). Ever since Chris Zammito took over this dealership, the service has been nothing less than excellent. They bend over backwards to make things work for their customers and their support of local environmental organizations, especially those dealing with children's education, has been extraordinary. I cannot speak highly enough of this outstanding organization. Our family has had three Toyotas serviced there...every single time the service was excellent and the price very fair. I certainly plan to purchase my next vehicle from them.

jfanton

May 16, 2011

Dartmouth Toyota is awesome to deal with! From the sales staff to the service and business staff my experience was nothing but professional. I'm recommending that all my friends and relatives buy from Dartmouth Toyota. I'm loving my new 4Runner too!!!!!!

chriscabral

May 15, 2011

Sherry was helpful with my questions when I called. There was no pressure to buy the same day that we looked at the car. It gave us time to think about it. Made us feel very comfortable. Cass was very helpful with the different option packages we had to choose from at the dealership. Thanks

allisonharper

May 12, 2011

Sherry and Eddie were wonderful! They got me the car I wanted at a very reasonable price. I found the finance person to be rather condescending (despite my excellent credit rating) and pushy. I also thought everyone talked a little too much about how important it was to give them top marks on the survey. Those were the only negatives in what was overall a very positive experience.

dux23

Apr 13, 2011

Paula, Sherry and Cass were courteous, helpful, and responsive throughout the process. The internet price was honored and the entire transaction took no time at all. This was the most hassle free car buying experience our family has ever had. I referred my daughter to this dealer and she had the same great experience.

dlbrown

Feb 8, 2011

I visited this dealership simply because I had work done on my vehicle and found the service department to be exceptional. Unfortunately the motivation, willingness to work with the customer does not extend to the sales department. It seemed as if I was bothering them and that they much preferred to talk amongst themselves. I spent little time there mostly because the salesman told me "bad news", the offer for my trade in was very low and I should run my current vehicle into the ground. I left very disillusioned. I like the Toyota as well as Honda's. When I brushed myself off and decided to visit another dealership the experience was totally different; positive. I worked with the salesperson, finance manager and internet sales person. They worked hard and as a result I purchased a new vehicle. Got almost double for my trade-in. They took the time where Dartmouth made it clear they couldn't be bothered. GO TO SILKO HONDA!!!!!!!!!!!!!!!!!!

Piratescut

Oct 12, 2010

Never have I been lied to as badly as I was at Toyota of Dartmouth. I could fill 3 pages telling the whole story. Through the years I have bought both new and used cars at this dealership.....NEVER AGAIN. BUY ELSEWHERE!!!On another note, their service department is top rate and I have no problem letting them service my toyota.We were cash customers and I bought a Seqouia Limited at Toyota of Braintree....people were great.

lex101009

Jul 26, 2010

let me start off by saying i went there because my friend worked there selling cars. hoping he could give me a better deal he made it 10x worse. he totaly sold me a car that was way over priced. he could have been honest with me an said that the car he was selling me wasn't worth the money i was buying it for. once the deal was all said and done i told him i wanted the owners manual and he said it would take 3 months to come in due to it being back ordered. on a 2006 model...i don't think so....but i waited the 3 months and gave him the benefit of the doubt. went back a few times within those few months just to ask if it was in and it wasn't. so said that was fine and went on with my day. after that 3rd month went by and it still wasn't in i was upset and went to the parts department with my brother who had worked there as a mechanic years past. he asked if he had any owners maunals in stock for that vehicle and he said actually i do. this one has been sitting here for 6 months. so ill let you be there decider on weather they care about you after the sale or not...another quick story was my drivers seat was LOOSE and i tried to tell them but thay said that was a normal characteristic of the car. so i asked to sit in another vehicle it happened to be the same model as mine same color and everything...sure enough it didnt do it. so they had no choice but to fix it....and they did.

maria_v

Aug 25, 2009

I've purchased three cars from this dealer in the last ten years. The latest purchase was a '09 Toyota Corolla that I bought just a few weeks ago. I am very happy with the vehicle and it's exactly what I was looking for. The reason that I did not give perfect fives for every criterion is due to a misunderstanding between myself and my salesman Joe Cabral regarding registering and inspecting the vehicle out of state, which was settled very efficiently and professionally by the general manager Michael Devonshire. Overall, I recommend this dealer. Their prices are quite aggressive and everybody is very friendly and helpful. Despite my fairly minor misunderstanding with my salesman, I give my latest shopping experience a strong "A".

geoffgreta

Jun 11, 2009

I bought a very low priced Certified Camry hybrid. The car was exactly as described at the price they quoted me online. After the purchase, I discovered it needed an alignment, but I lived far away and so had the (unwarranteed) work done at a local Toyota dealership. Toyota of Dartmouth honored my request for compensation, with the understanding it was a pre-existing condition. How many dealerships would provide that level of service to a distant client unlikely to become a repeat customer? They will have my business again. I recommend Toyota of Darmouth to anyone - they are honest and have very low prices!

Toyota Owner

Mar 5, 2008

Internet Department was great to work with. They gave me a great price upfront the first time. I emailed a few other dealers asking for price quotes and Toyota of Dartmouth was far better than the others. (Some dealers would not even quote me a price.) This was the easiest purchase I have ever made. I highly recommend Toyota of Dartmouth.

JamesonS

Dec 28, 2007

Have had great experience with Toyota of Dartmouth. My Toyota has been excellent, and Toyota of Dartmouth has been equally excellent. They have been courteous, friendly and very helpful. Would definitely recommend them.

Soccermom37

Nov 2, 2007

Have been dealing with Chris Zammito (the owner) at Toyota of Dartmouth. Has been professional, gentleman, honest, and fair. I know car buying can be a difficult process, but his dealership makes it a pleasure

rickjames

Nov 13, 2005

was ready to lease a camry. was told to come back next day to write up the purchase of sales with the loan officer.We showed up 10min prior to the meeting only to wait 1 1/2 hrs to talk to someone that never have delt with a lease. asked questions he did not know how to answer. left the place very upset. they tried to deal with us by lowering the price, we only wanted our deposit back..after 2 days of hassle they tell us we have to wait 10 days to get our deposit back! NEVER DEAL WITH TOYOTA DARTMOUTH!