Tonkin Wilsonville Nissan reviews

Vinh Nguyen

Nov 15, 2016

Jay was a pleasure to do business with. Very friendly, helpful. Found the car I was looking for.

Austin New

Nov 8, 2016

Everything went well. The people were friendly and the ability to assist with delivering answer to my questions was far superior than my other dealer I went to.

Daniel Norcross

Nov 8, 2016

Very good, nice and very attentive. Would definitely come again.

Julie Norcross

Nov 8, 2016

Easy process very friendly, familiar with vehicle options- good knowledge. Would purchase from rick again.

Karin Grasa

Nov 8, 2016

Very funny guy and attentive. Great dealer experience

Luis

Nov 8, 2016

Great salesperson! Very nice and attentive. Great place!

Sandra Becker

Nov 8, 2016

Great service!!! Alex and the Nissan team took care of us from the beginning of buying our new car. From questions being answered to having great communication with our state farm agent. If I could give more stars I would. Thanks again.

Cristina Tuli

Nov 3, 2016

Great experience. I would definitely recommend friends and family to come here.

Junior Tuli

Nov 3, 2016

Excellent customer service! Great experience with Mr. Gilpin. I would recommend family and friends.

Hapsbp

Nov 2, 2016

I could not have asked for a better car buying experience! Thank you Sean and Jay for a hassle free experience.We absolutely love that Rogue!

payton34

Nov 2, 2016

I had a great experience buying my new Nissian Rouge. I would recommend Tonkin Wilsonville Nissan to all my friends and family. I will be going to this dealership from now on.

Zach Gard

Nov 1, 2016

Excellent service! No games. Dealership honored online deat to the letter. Thanks for making things easy.

MandysGoingRogue

Oct 24, 2016

This is the third used car we have purchased working with Jay. We consider him "our car guy". What I appreciate the most is the no-nonsense, no pressure and no haggling that I have experience on other lots in the past. The combination of his professionalism, sincerity and humor makes buying a car fun.. like it should be! Their commitment to excellence is very obviously reflected in there selected inventory (something for everyone) and the cleanliness of the offices, building and grounds (something I personally appreciate). Lastly, the financing was a quick, simplified and a smooth process (again, no-nonsense). Thank you Jay and Wilsonville Nissan you have earned our repeat business yet again!!

Satisfied customers

Oct 21, 2016

From our first interaction Tonkin Wilsonville we were treated with respect and in a straightforward and professional manner. We were given information about the vehicle and complete cost and financing options up front and in writing -- so different from our disappointing experiences with other dealers as we shopped for our Rogue. And then there was our wonderful sales person, James Palacio! J was so helpful. His enthusiasm, his knowledge of the product and the process, and his genuine desire to make our experience a positive one are the main reasons we are giving this review a 5 star rating. We came away with a cool red Rogue but just as important feeling like we were valued customers.

Swhite1523

Oct 21, 2016

Rick and everyone at the dealership made it very easy to buy a car with them. They were very accommodating with everything I wanted in the car I wanted to buy. I highly recommend buying from them!!

Nessalily1

Oct 18, 2016

Buying a car from Ron Tonkin Nissan was the best car buying experience hands down. Greg immediately gave myself and my boyfriend the red carpet treatment making us feel respected and comfortable. Greg was very honest with me and worked hard to educate me on the best ways to proceed. My boyfriend even ended up buying a car the same night! Now one week later we have returned to help my daughter buy her first car. We are one happy family. Many thanks to Greg and Jay! You have earned life long customers.

Nissan nv350

Oct 13, 2016

After a long time looking for our next family vehicle my wife stumbled across wilsonville Nissan on the Internet. We had been looking for a Chevy suburban, Toyota sienna ect. Then we came across the Nissan NV3500. We where not looking at them in the past because we didn't think we could afford that type of vehicle. After more research we found that this is what are family needed. Wilsonville Nissan had this vehicle priced perfect. We would definitely buy another vehicle here. Thanks again Greg nee.

Aaron Folsom

Oct 10, 2016

Rick gave us excellent customer service and was easy to talk to. He was great at answering questions. He went above and beyond our expectations.

Acacia McGuire Anderson

Oct 10, 2016

We had a great time at Tonkin Wilsonville Nissan. Jay was friendly and informative. He helped us make an informed decision.

Heidi Reynolds

Oct 10, 2016

I appreciated the laid back, no pressure experience. Thank you!

Rob Reynolds

Oct 10, 2016

I usually don't like car shopping but Rick made my experience very relaxing which made my car buying experience very pleasurable.

Stan Stobie

Oct 10, 2016

Salesman was accommodating and worked hard showing me all the vehicles I was interested in. First time lease owner! Looking forward to seeing you in 36 months!

Susan Armstrong

Oct 10, 2016

Alex was very professional and informative. He found the Frontier I wanted for a price I could afford. Very happy with his service.

Acaciamcguire

Oct 8, 2016

Jay was great. He helped us look at different cars and make an informed decision. We took our time and didn't feel pressured. Thanks!

LGriesenauer87

Oct 6, 2016

I have done the whole car buying thing before and know the run around they usually give.not only was that not the case but sean, Rick and, the Tonkin Wilsonville Nissan team was more than good to us. They literally restored my faith that good, honest, and polite people are still out there. Even more surprising.. At a car lot!! They treated us like family and we feel we have friends there forever. We will be refering everyone we care about to them. Thank you mike and sean, and the whole team your true gentleman!

Amy Johnston

Oct 5, 2016

From the moment we walked in, Rick greeted us and made us feel welcome and comfortable. He is friendly and very much a "people person." You will absolutely enjoy buying a car with him!

Ben Johnston

Oct 5, 2016

Wonderful experience, very helpful, low pressure, and easy to work with.

Bill Ciz

Oct 5, 2016

Great working with Rick. Very knowledgeable about the car. Made buying a car very easy.

Dena Carlile

Oct 5, 2016

Such a great experience! All the people were great and made the car buying experience super easy. Would definitely recommend to friends and family. Thanks Tonkin Wilsonville Nissan!

Hui Min

Oct 5, 2016

Rick was very helpful. Gave us space and time to make the right choices for our family. We appreciated his professionalism.

Israel Menez

Oct 5, 2016

Smooth transaction thanks to Jay. He went over the line to help us out. He is the man around here. I enjoyed shopping here.

John Pease

Oct 5, 2016

Rick explained the facts clearly and helped us understand the features of the car.

Terry Boyd

Oct 5, 2016

Always easy and a great experience. I have bought many cars from these guys.

503Hawyn

Oct 3, 2016

The team at Tonkin Nissan exceeded my expectations. Courteous, professional, friendly and honest. Greg Nee and Jay Palacios are true professionals. I will be sure to recommend friends and family to this dealership and staff

Rachel Nass

Oct 1, 2016

I saw the vehicle on Craigslist and called and checked that it was still available, it was we so we went to the dealership and took it for a test drive. There was never any pressure placed. they handled all the paperwork as quicklynsey as possible and then we were on our way back home.

Bill

Sep 29, 2016

My salesman Rick Gilpin was very knowledgeable about the vehicle (Pathfinder) I was interested in. He answered all my questions, explain all features, and made the purchase very easy. Since I do not purchase cars everyday Rick's customer service really helped.

Diesel guy

Sep 29, 2016

Purchased new truck from them. Very smooth, no-hassle process! Would definitely recommend!Friendly sales people, knowledgeable about their products! Financing process went smoothly also!

MT-NESTERS

Sep 29, 2016

The professional, personalized attention my wife and I received at Tonkln Wilsonville Nissan, was by far, head and shoulders above what we experienced from other dealerships we had shopped. We especially appreciated Tonkin's "no price game playing" Philosophy; the overall experience made our auto purchase decision easy from their wonderful inventory, we ended up with a great car for a super price. .

Bshafer2016

Sep 28, 2016

Rick is amazing I would recommend this dealership to all my friends and family I will not go anywhere else to buy a vehicle other than Rwn

Jenny1012

Sep 28, 2016

Excellent and friendly service. Been to other dealerships and has always been a headache. This was fast and easy. Got my car in no time.

Nreutov

Sep 28, 2016

I walked in to purchase a Altima and said I had 2 hours and Jay did everything to make this happen for me to walk out the door with my new Altima with 5 minutes to spare. THANK FOR A FANTASTIC EXPERIENCE!

Antoinette Pascuzzi-Hill

Sep 27, 2016

This is my fourth car purchase from Tonkin Wilsonville Nissan - I came back because of Rick!

Deborah Cho

Sep 27, 2016

Alex is very knowledgeable, very polite, and honest. Did not make me feel pressured at all! Great experience!

Marisa Bonilla

Sep 27, 2016

Awesome salesman! Loved my experience, and excellent service!

Mitchell Griffith

Sep 27, 2016

Jay and the whole staff were great. They were all very helpful.

Nedra Partner-Miller

Sep 27, 2016

Rick was and is awesome. He knows the business very well. He presented himself very professionally. No pressure was applied and everything was handled in a timely manner. He is a very valuable employee. Thanks!

Randy Miller

Sep 27, 2016

Great car buying experience. No pressure and no hassle. We have bought multiple vehicles from Tonkin Wilsonville Nissan.

Rebecca Luff

Sep 27, 2016

Jay was exceptionally helpful and friendly! We are very pleased with the service he provided us!

Union Painting

Sep 27, 2016

Rick Gilpin is a very, very friendly person, thank you!

Linda McDonald

Sep 16, 2016

Rick is a blessing to work with. He recommended I rent a Murano to really get a feel or the car. He was clear and honest about other models I was interested in. I'd recommend him to everyone!

Paul McDonald

Sep 16, 2016

It was the best car buying experience I've ever had!

Brandy Parkison

Sep 12, 2016

Absolutely amazing service! Listened to everything we had to say, answered every question with honesty. Got us in the payment range we needed and it was way more than expected.

Gary Parkison

Sep 12, 2016

I can't say enough about Rick Gilpin. He is an honest, caring, warm-hearted person that truly cares about his customers and goes out of his way to get you the best deal possible. This is our second vehicle we have purchased through him and has been an excellent experience.

Joe Kona

Sep 12, 2016

Rick Gilpin was very professional and explained everything very well.

Karen Gundersen

Sep 12, 2016

Great experience and super easy and straight forward.

Kelly Leverich

Sep 12, 2016

Fantastice experience! Quick and simple process. Rick helped me get the best deal and the right car for me. Thanks!

Teresa Sealy

Sep 12, 2016

Alex was a delight to work with. He listened to my preferences and pros/cons on the two cars I considered. Also, we have worked with Casey on or last Nissan purchase, so the finance portion went very smoothly.

Andrew Rohner

Sep 6, 2016

This has been a one of a kind car buying experience. I have been treated with respect and well taken care of. I trust that I am getting a vehicle that is going to last. Thank you to the entire team - Bruce, Rick, and Sean!

Brian Shafer

Sep 6, 2016

Rick was very professional and personable. He will be the only salesman that I will recommend for friends and family for Tonkin Wilsonville Nissan.

Dave Allen

Sep 6, 2016

Rick was easy going, informative, and extremely helpful in our family choosing a Nissan Leaf.

Deborah Allen

Sep 6, 2016

Rick was very helpful. Great sales demeanor. Soft sell, family friendly, and informative.

Sheila Shafer

Sep 6, 2016

Best salesman ever. He was honest, professional, and straight forward. We will definitely come back and will highly recommend this Nissan dealership. I would like to thank Rick for helping us rebuild credit. Rick is the best.

Stephen Christman

Sep 6, 2016

Alex was great. Started process via e-pricing. He responded quickly and we arrived at dealership. Very responsive, friendly, and met all our needs.

Tammany Nielsen

Sep 6, 2016

Alex was great to work with. No pressure but dedicated to finding me the perfect car for my needs and style.

Will Goodwin

Sep 6, 2016

Thank you so much! Awesome salesman, and he was great with my twins!

Alex Runquist

Sep 2, 2016

Jay was very polite and patient. Very transparent and great to have as a first time car buyer.

Brandon Chapman

Sep 2, 2016

Alex was professional and friendly. He made my experience fun and painless.

David Berglund

Sep 2, 2016

Rick sold us a truck about a year ago and it was a great experience. We knew what we wanted and he showed us exactly what we were after. We came back for a second vehicle today and same great experience. We got the vehicle we wanted at the quoted price. Very easy hassle free transaction.

David Zilban

Sep 2, 2016

Truly knowledgeable team, working earnestly to get me an amazing deal. A level of respect was felt that is rare among sales, especially auto sales. I would recommend this dealer to anybody looking for quality service and products.

Dennis Lee

Sep 2, 2016

Nice dealing with Alex. Showed the car off well and was responsive to our needs.

Floranda Berglund

Sep 2, 2016

Very friendly, outgoing and listened to what we wanted in a vehicle. We will continue to come purchase vehicles here because we feel comfortable to the staff and with Rick. We feel valued and that makes us want to keep coming back. Thank you for all your help and time.

Natalia Reutor

Sep 2, 2016

Jay is a great sales associate. He knew a lot about what I was looking for. Very informative. I loved working with Jay! I said I had two hours to buy and get out and he did everything in his power to make sure that happened.

Pam Haan

Sep 2, 2016

Courteous and honest. Have a good one and good luck to you!

Patricia Wubben

Sep 2, 2016

Jay Palacio really took care of us. He is the kind of sales guy that any person would like to work with. Jay gave us really good service and it made it easy to decide to stay with Nissan and get a great car. Thank you Jay!

Peter Wilhelm

Sep 2, 2016

Great! No pressure, no bull, just efficient. Nice, smart, and helpful.

Taylor Berglund

Sep 2, 2016

Rick made it very easy to find the car that fits our family. He made buying a car fun and exciting and not slow and boring. I can't wait to come back and buy my car and not my parent's car.

Doug Rich

Aug 22, 2016

I appreciated how non pushy he was. I also very much appreciate how he offered me on a low, attractive price right from the start. And it's also nice that the buying process has been fairly expedient.

Mike Brewer

Aug 22, 2016

By far this has been one of the best buying experiences I have ever had in 70+ auto transactions. Alex was exceptional, the management was very down to earth and made me feel at home. I will be back for my next car soon.

Qua McNew

Aug 22, 2016

Fast, courteous, listens very well. No bull and great salesperson.

Alida McNew

Aug 21, 2016

We've purchased our third car here. We have recommended this dealership to our friends and family as well. They treat you with respect and give you a fair price. Thanks Rick for being so helpful to us again!

Lauren Helm

Aug 19, 2016

Jay was wonderful throughout the entire experience. My experience with Tonkin Wilsonville Nissan has been excellent.

Josh Sou

Aug 17, 2016

Salesperson was friendly, straight forward, and provided great service.

lovemyoutback

Aug 17, 2016

Our experience at Tonkin Nissan in Wilsonville was wonderful because of Jay. We were buying a used car they had for sale. We were amazed at how much he knew about Subarus. Even the Subaru dealer sales people did not know as much about them as he did. Jay said he liked to be informed so he could better help his customers. He was a wealth of information and not at all pushy. He gave us the information we needed to make a good decision, offered us a price we could not refuse and we ended up buying the 2014 Subaru Outback they had for sale. I can't even imagine his knowledge base on Nissans if he knew this much about a car he did not usually sell. This guy should be teaching other sales people how to sell cars. It would be a much happier experience for folks if all the car salesman were like Jay.

Heather Hostetlet

Aug 16, 2016

Even with being super busy all three guys - Rick, Jay, and Greg - took really good care of us. Made us feel very comfortable. Great service all around and very good teamwork.

Nayely Millan

Aug 16, 2016

Drove up to Wilsonville after talking with Greg Nee about a car I saw online. The car was exactly as advertised. A great deal for a great car.

Chris Robertson

Aug 15, 2016

I went with my daughter to buy a Nissan Rogue. Rick explained the process, the price, and the car features clearly. At no to time did we feel any pressure. It was a great experience. Relaxed, friendly, and my daughter got exactly the car she wanted for a great price.

Kelley Hansen

Aug 15, 2016

Friendly, helpful, and got me what I wanted. He made me laugh. The whole experience was great. Thank you.

Norman Higgs

Aug 15, 2016

We were taken care of very professionally. Everyone was very nice even to our babies. They worked very hard to get us a good deal. I would recommend anyone looking for a new car to check them out.

Randall Hansen

Aug 15, 2016

Easy car shopping experience. No pressure to do anything I was not comfortable with. Provided excellent service and information on the vehicle and options.

Sarah Beck

Aug 15, 2016

Rick was great. I looked at a car with no pressure to buy it. I left that day feeling good about my experience and then came back and bought my car with ease.

Tamara Palmer

Aug 15, 2016

Absolutely the easiest transaction we have ever had! Alex was great to work with, would recommend Tonkin Wilsonville Nissan to anyone looking for a new car!

Randall Hansen

Aug 14, 2016

The shopping experience was so very easy with NO pressure towards any direction I was not comfortable with. I was shown many options and was given as much time as I needed to make dessions about the purchase. Bottom line, Rick Gilpin was very easy to work with and very informative.

Jim97062

Aug 13, 2016

We have purchased three cars from Rick on Tonkin Wilsonville Nissan and each has been better than the previous. On our most recent purchase, Rick continued his excellence in Customer support throughout the purchasing process with some key items that are valuable as a purchaser: no pressure, transparency, how can I help, and overall there to ensure the process was smooth and not your typical run around often experienced at most dealerships.It is both Rick's personal attention and that of the overall dealership that has kept us coming back! When it is time to refresh my wife's car, I can assure you this will be our first stop and likely our last. Mahalo Rick- from a very happy and loyal customer!Jim

Kelley

Aug 13, 2016

Stopped by one evening to look at the Nissan rogue. Rick Gilpin came out and showed me what I was interested in. Rick was able to get me all the upgrades that I wanted for I price I could afford. While answering questions and filling out paperwork we talked, we laughed. It was a great experience.

Bonnie DeFrancesco

Aug 12, 2016

They worked to get the car I wanted at the price I could afford. Great job!

Jim Allen

Aug 12, 2016

This is the third vehicle we've purchased from Rick and Tonkin Wilsonville Nissan. Each experience has been better than the previous, both in the dealership professionalism as well as dealing with Rick. Both come highly recommended!

Laurel Reed

Aug 12, 2016

We keep coming back because of the amazing service. We have bought two cars now and both our parents have bought cars as well. Every time we come in we are treated with respect and always end up with what we want. We will always come back. Thank you.

Ashley Van Dyke

Aug 11, 2016

Greg was so kind and helpful. He understood our needs and made sure that he got us in a car that made us happy. Rick was also amazing. I heard Tonkin was good and now I know they are excellent!

Cintya Nayeli Vasquez

Aug 11, 2016

They were really nice and helpful in getting me into the car i just wanted! High five for them. We are going to come back!

Gloria Rehart

Aug 11, 2016

Out of all the years of buying new vehicles of different makes, Rick has been the best salesman of all. He is rated #1 we will recommend him to everyone I know buying a new vehicle. Also Nissan is rated #1 for service, sales, and great vehicles that we have purchased here.

Jason Van Dyke

Aug 11, 2016

Both salesmen were respectful of our needs and got us the car we need. They were not unnecessarily fake friendly. Honest folk.

Kayti Graham

Aug 11, 2016

Amazing service and great people. Will continue to shop with Rick and Tonkin Wilsonville Nissan.

Rick LeBrun

Aug 11, 2016

Jay Palacio provided me the best car buying experience I have ever had. He is very responsive, professional, and a straight shooter. I would highly recommend him.

Shaun Landis

Aug 11, 2016

Jay was great to work with. Professional, explained every step, and there was no pressure.

Bobbi Humphries

Aug 10, 2016

Jay handled my car purchase with the utmost professionalism and he was really fun! Thank you, Jay!

Juliana Pena

Aug 10, 2016

There was never any pressure or intimidation with Jay! He was patient and very accommodating with our family's needs and situation and countless questions! I feel assured that if anything goes wrong with my vehicle, I can count on Jay to help me find a solution.

Kate Stacy

Aug 10, 2016

Felt comfortable during the whole experience. Rick gave us the information we needed to make a decision and we are excited about our new car.

Megan Fivecoat

Aug 10, 2016

Awesome! We leased a Nissan Leaf prior to buying our Jeep Patriot today. Both times were great experiences. We will keep coming back.

Poppy Glock

Aug 10, 2016

Jay is incredibly helpful, willing to spend as much time as needed to make sure I got the right car for my needs. Top notch!

Rick Hazeltine

Aug 10, 2016

Best customer service I've had purchasing a car. Even picked me up 15 miles from the dealership so I could drop off my rental car. No hassle purchase and they made sure I received all discounts I was eligible for.

Robert & Nancy Christiansen

Aug 10, 2016

Very knowledgeable on products and services. Easy to deal with and very pleasant. Great experience and would highly recommend them.

Taylor Bray

Aug 10, 2016

Very nice and straight forward, knows the product, calm and collected attitude! Wasn't pushy - good experience!

Erica Hernandez

Aug 9, 2016

Jay made the experience very pleasant and very helpful. Made us feel like we were at home. Made us laugh and made sure we were good. Love this guy!

Pro4x-fan

Aug 3, 2016

the best experience I had in a dealer ship. I would recommend anyone to get a nissan from here these are the best people to work with. Even the finance gentlemen was funny and respectful.

Papaof13

Jul 26, 2016

It was one of the easiest experiences I've had buying a vehicle. They gave us a fair price on our trade in a good deal on our new Nissan NV. Kevin even came in on his day off to help us. We appreciate it.

Tafena S Timpson

Jul 18, 2016

I recently came in to finance a car. I have a recent bankruptcy so I wasn't sure if I would be able to finance, but once I arrived, I was amazed at how awesome the team was and I all but forgot about my less than perfect credit.Jay Palacio was the sales person with whom I worked. We became instant friends. I let him know that my purchase would be to put my 2 yr old in the safest car possible and still have low payments. Jay was honest from the jump and let me know that he would do his best to get me in a car that same day but there weren't guarantees. I appreciated his honesty because he did not want me to waste my time. As we looked through the cars he would advise me about any issues he has seen come up with that make/model. When we finally found the perfect car, he and his finance team (Casey and Jake) went to bat for me. Before the end of the night, they had me approved and driving away in my 2010 Nissan Cube.Later in the week, I got a call from Jay to check in and make sure all was well. The funny part about my experience is that my mom, brother, and sister-in-law recently bought cars from a different dealership, and I insisted on going to Tonkin. In the past I had a great experience with Tonkin, so I wanted to go back. My mom was with me when Jay helped me out and she is now coming back to him to get a car for my grandparents! He is an amazing guy (we talked about our families and shared stories with each other), and I am so happy to have met him! Kudos to Casey and Jake too! They were just as amazing!

Dave Wright

Jul 1, 2016

I asked for a specific package by email. Jay responded quickly, told me what options he had for me and provided real pricing. I couldn't have asked for better service. Thank you Jay.

Daniel & Krista Roux

Jun 28, 2016

Jay is personable and quickly understood our needs. No harsh sales pressure, which is appreciated. Thanks for your help!

Bradford Holley

Jun 21, 2016

Great experience. Jay took extra time to fully explain anything and everything.

Jeffrey Vuong

Jun 20, 2016

Great guy and wonderful experience. Took a little time, but everything else went smoothly.

Alex Langford

Jun 13, 2016

We greatly appreciate our visit and the attention to detail. We will make this our place to buy cars. Rick was great and we can't thank him enough, we will be back. It was a great experience.

Dipal Patel

Jun 13, 2016

Rick was very professional and welcoming, from the moment we walked into Nissan. He was very patient throughout the process and made sure we were comfortable. Definitely would recommend Tonkin Wilsonville Nissan and Rick. Excellent customer service!

Jen Evans

Jun 13, 2016

They were very responsive and honest about the lease, and knew that it was too costy to repair my previous vehicle, and that it was time for a new one. The Rogue drives nicely, and I am excited to take it on new adventures!

Troy Christenson

Jun 13, 2016

Best dealer experience you can get. That is why I am back! Sean, Bruce, Jay, and Casey made it easy.

David Thompson

Jun 7, 2016

Very friendly and the fastest sales transaction I've ever had!

Greg & Karla Doering

Jun 7, 2016

Great experience! Was just looking but such a good and relaxed test drive and the whole rest of our time here. Really liked Casey in finance too!

Seth Niemann

Jun 3, 2016

Excellent customer service. Would highly recommend to family and friends.

Amanda Meyer

Jun 2, 2016

Great first time car buying experience! Kind, courteous, and enjoyable! Very professional!

Joni Cady

Jun 2, 2016

Jay was terrific in a complex situation of returning a newly leased car in exchange for a different one with more features. I'd say his service was "above and beyond!"

Brenda Hull

May 30, 2016

Hoover and Bruce provided superior, fast, and a pleasant car buying experience by listening to what our needs were and met them! In less than two hours! And a full tank of gas! Ron Tonkin has gained a new customer!

Marie Prys

May 30, 2016

Rick was very knowledgeable and answered our questions with ease. We would recommend our friends to come here for a great car buying experience.

Melissa Ramirez

May 30, 2016

This has been the easiest car buying experience I have ever had. I couldn't be anymore happy! Sean was great too!

Kaelin Ariola

May 27, 2016

Great service all around. Initially, I began my search online, but Jay took the next step to make the process easy and personable. This was a great first time experience working with a dealership!

Lindsey Schultz

May 27, 2016

Rick made the first time buying a new car easier than I thought possible. I felt like I was in control of what I was looking and asking for. My requests were met to the best of their abilities and I walked away with an awesome new car!

John and Lori Carson

May 23, 2016

Rick was great! Friendly, caring, funny, and wonderful to work with. He made buying a car fun and easy!

Ziya Gumusoglu

May 23, 2016

I enjoyed the pressure free process. Rick was direct and honest. Appreciated the fast transaction. Thank you!

Kathryn Larchick

May 19, 2016

Grant was personable, helpful, and answered all my questions. He did an excellent job. Jay was also awesome. Thank you both for making it easy to buy a car.

David Sanders

May 16, 2016

Rick was very knowledgeable. professional, and courteous.

Keith Newell

May 16, 2016

Great experience and easy to work with. I will come back.

Robert Brown

May 16, 2016

Greg was wonderful to deal with. He was knowledgeable, helpful and resourceful, while also personable, and concerned for our situation. He helped fashion our car purchase to our needs. We will always look to Greg for help finding a car.

Stacy McHatton

May 16, 2016

Great service! Rick and John were very friendly and prompt with paperwork and showing the vehicle.

Taryn Cowart

May 16, 2016

Great service! So excited about our new ride! Good deal too!

Zack Franceschi

May 16, 2016

This was the most fun I've had buying a car. Rick is the greatest!

Joanne Price

May 13, 2016

My car buying experience was excellent from my initial call to inquiry about the car to the final financing. I felt I was dealing with a professional and honest staff-from the salesman to the manager.

Robin Meadow

May 13, 2016

Doing very well, informative, learning well. He will do well.

Joe Miller

May 9, 2016

Jay was great! Very friendly and accommodating At no time did I feel pressure or aggression. He was very helpful to us with our purchase,.

Amber and Ray Alderin

May 6, 2016

As always, excellent service! Would never dream of going to any other dealership! We love Tonkin Wilsonville Nissan.

Josh Berger

May 6, 2016

Very knowledgeable sales professional. Treated me fair and din't pressure me to make an uninformed decision.

Sara Middlebrooks

May 6, 2016

Rick was very helpful and friendly and efficient! Thank you!

Tracy Hill

May 6, 2016

Alex was great. Fought to get us the price we needed. Big thanks for all his help!

Liam Walker

May 4, 2016

I am so impressed with the friendly and expert treatment I had from Wilsonville Nissan. I would highly recommend the experience to anyone else.

Sara Fields

May 4, 2016

Jay is very polite and super helpful. He is very helpful with answering questions and providing amazing customer service. He is very appreciated by this customer for sure!

Colleen Golden

May 2, 2016

Alex was a pleasure to work with. He made the buying process enjoyable. I would recommend Alex highly.

Jay Hastings

May 2, 2016

Very easy and no stress transaction, would come again if in the market for a vehicle.

Siobhan Hubbard

May 2, 2016

Outstanding! Utmost professionalism! Knowledgeable and considerate!

Bob Shepherd

Apr 28, 2016

Great customer service. Smooth and easy. I felt real comfort from sales and will recommend to everyone.

Nicole Fox

Apr 27, 2016

Thanks for taking the time to test drive multiple cars and coming to a deal.

Ray & Linda Chevraux

Apr 27, 2016

Jay made the car buying process as painless as possible. Thanks to Sean and Jay for an absolutely fantastic car at a wonderful price.

Debbie Robertson

Apr 25, 2016

What a great buying experience! Alex and John were great.

Lars Kemppainen

Apr 25, 2016

Alex, Jay, and John were very patient and helpful. They were professional and worked diligently to get me the very best deal!

Andy

Apr 22, 2016

Alex and John were delightful to work with. We would recommend the dealership to everyone we know. Excellent service and very easy to work with.

Michelle Townsend

Apr 20, 2016

Jay has excellent customer service skills and so friendly. He was very instrumental in helping me get a car for my daughter. Thank you to Jay and the Tonkin Nissan team.

Cory Timmons

Apr 18, 2016

Greg was prompt, helpful, and candid. We were treated with respect and felt comfortable throughout the whole process. Buying a car is scary, and we left feeling confident. Would buy again from this dealer.

Mark Landsem

Apr 18, 2016

Jay (sales manager) and salesman Mingo were all attentive to the process, both from initiating the price negotiation through delivery. They were respectful of the process throughout, both of our time and of our choices for accessories and financing.

Sean Breen

Apr 18, 2016

Great worker. Very nice to work with and listens and gets the job done.

Chris Jones

Apr 11, 2016

Alex was very helpful and knowledgeable and friendly. Great experience.

David Hodges

Apr 11, 2016

Great service and friendly salesmen. Clean and large dealership. Lots of inventory.

Dustie Lain

Apr 11, 2016

Rick Gilpin is by far the nicest salesperson I have ever dealt with. I appreciate all of the time and effort taken to get me the great deal on my new Pathfinder!

Rafael Marasigan

Apr 5, 2016

Greg was wonderful, answered all my questions and very knowledgeable with the cars. Very friendly place.

Ryan Krellwitz

Apr 5, 2016

Alex was very helpful in aiding me finding the right car. I felt very confident with my purchase thanks to Alex. Will definitely consider coming back to him for future purchases.

Toluwalope Iyanda

Mar 31, 2016

Awesome customer service, Cameron was great. He helped me understand all I needed to learn about my purchases. I will highly recommend him.

MAJDuckfan

Mar 26, 2016

Jay in sales is extremely knowledgeable and had a genuine friendly personally that made the car shopping experience the best I have ever had. He really knows service. He is a proud veteran of our US Army. John in the finance department was both cordial and efficient. I felt extremely comfortable signing beneath all that "small print" as he quickly summarized each document before I signed. Thank you Tonkin Nissan of Wilsonville. I wanted to get home in time to watch a Sweet16 game that I had been looking forward to for over a week and he made

JessSmith

Mar 12, 2016

I bought a vehicle from Ron Tonkin Nissan, I have had nothing but problems with it so far. It has left me stranded a few times, with my two kids in the car. I have reached out on multiple occasions and they don't return calls, always some excuse. I am sure their 5 star rating is self promoted. My salesman told me if I did not leave him a review he would be forced to leave himself a review.

LaurenOr

Nov 24, 2015

I wish my experience was better, I inquired about a vehicle via the Internet, I was specific about the vehicle I wanted and what I wanted to pay. They sent me a price quote which was for the max I had said I would pay. I replied to their quote willing to go a head with the deal but of course they switched the price and now it's $2000 more than the quote they gave me. The salesman tried to get me to go forward with the increased sale price, of course. The gentleman I spoke to was pleasant but it's frustrating that they pull this bate and switch. I would love to find a honest car dealer who I can trust and feel good doing business with. Please let me know if such a Nissan dealer exists.

RichnKatie

Nov 22, 2015

Buying a car is never fun until you take a trip to Wilsonville Nissan. These guys were fun to hang with for the day. Whoopie

Dreamcar

Sep 18, 2015

Stressful search to purchase a vehicle I could work into my budget that I "really liked" and not one I needed to "settle" with finally ended at Tonkin Nissan!

mprig78

Jan 5, 2015

Just bought a certified pre-owned Nissan from Rick & Mickey over at Tonkin Nissan. I made the trip down to Oregon from the Seattle area and was nervous the trek would be wasted time. In the end I couldn't be happier with the decision to go. Rick & Mickey gave me a great price on my car and more importantly they applied zero pressure and 100% down to earth friendliness and professionalism throughout the whole process. As someone who's bought cars largely through CarMax and Craigslist to avoid high pressure sales, the folks at Tonkin Nissan renewed my faith in the dealership experience and have earned my loyalty. Long distance as it may be. Thanks again to Rick, Mickey, Casey and the whole gang.

lisa.m.wood.39

Nov 17, 2014

I contacted Tonkin originally by email and a nice gentleman named Jay Palacio got back to me right away!! I have VERY challenged credit so it was a long shot to get me financed on the 2006 Scion TC that I wanted. By the end of the day Jay and his Manager Nick Romo had me an approval with very decent terms considering my current standing. I decided to do some more shopping around, via the internet and personal visit to other dealers. Well, needless to say, I ended up right back at Tonkin Nissan. When I arrived, Jay greeted me promptly and introduced me to a very nice young man named Ash! Ash let us go for a drive, got us the paperwork, introduced us to a gentleman named Casey in finance, we signed the papers and the car was Mine!!!!!!I, myself work in the car business so was prepared for the worst, which was a bit of what I got from the other dealers I visited that day. But at Tonkin Nissan, Jay, Ash, Nick, and Casey were AWESOME and treated me like a real person/customer/ valued buyer from beginning to end!! I will recommend my friends and family to Tonkin Wilsonville Nissan (if, of course I can not meet their needs myself first... lol) 100%!!Thanks,Lisa WoodHappy Scion owner

stantaur

May 24, 2014

I had a very nice experience at Tonkin Wilsonville Nissan thanks to Rick Gilpin and Nick Romo. They were courteous, knowledgeable, helpful and provided just the right level of letting me look at / sit in / look around the car and did not hover over me (unlike some dealerships). The car in question was a new, prior-year model in my third or fourth color choice. I was trying to talk myself into that color, which they understood completely. They offered a very fair price on this vehicle (which I'd have taken if it was one of my top two colors), and gave me plenty of time to think about it with no pressure. When I'd decided to wait and find one in the color I preferred, they offered to call around and assess the possibility of trading their car with a dealer which had one of the color choices. Understandably, the pricing in that scenario was considerably more than the inventory they had on hand, so we elected not to do the deal & instead wait a little longer. The Rick and Nick were 100% professional and understanding through the entire process, and I will be referring friends & family to them in the coming years. Great experience & highly recommended.

NAW111

Apr 27, 2014

We are so pleased! My partner and I combined have bought more than five vehicles in the last ten years. Most of those were purchased at dealers throughout Oregon. That said, we have never had a more pleasant experience. We worked with Jay at Tonkin Wilsonville Nissan. From the get go we loved working with him. Jay is professional, fun, and not pushy. He goes out of his way to make all of his customers feel comfortable, even driving long distances to ensure a client in need had an enjoyable experience. One thing is for sure, we will ONLY purchase through Jay going forward. Way to go!!!Nick W, lifelong Oregon Resident.

KristaGjelde

Apr 15, 2014

I was frankly completely intimidated buy a dealership experience (or the thought of a dealership experience) - I didn't want to be 'that girl' that paid way to much or bought the 'wrong' thing or was never seen again once I entered the property. I drove every make and model in my price range two months before I could actually buy anything in the hope I would be prepared. Then I procrastinated for another 30 days. Finally, I sent friends out on their own to drive various cars I was considering. When I walked into Tonkin Wilsonville Nissan, Ash was one of the first people to smile from across the room in greeting - but he didn't approach me (I probably looked like a deer in the headlights).Everyone actually was very relaxed and friendly (not fake friendly - or 'new BFF friendly' either) - genuinely friendly. I was completely taken aback. It was as if we were actually all friends. They simply DID NOT STEER me anywhere - they truely gave me the control and never tried to take it away. There could not have been less urgency to making a purchase - they encouraged me to take my time. How refreshing is that?If this was the first experience I had ever had in a dealership - I would not be afraid of them. I felt them all working together - genuinly enjoying each other and trusting each other. Everyone - and I'm not kidding about that - smiled or said hello.Ash was my guide; a brother,son, father, all rolled into one person. I will send everyone I know to talk to him - I trust him but I didn't just trust Ash; I left trusting the dealership. Five stars - 8 tomatoes - 10 fingers - whatever your rating system is; these guys are off the chart good!Enjoy your day!

Jlmiller719

Apr 14, 2014

Best experience ever! Never dreamed we would be rolling out w a brand new Nissan Sentra! It was well worth the drive from Salem up to Willsonville.Jay Palacio is the man to see.

Nichole D

Apr 2, 2014

Thank you. Easy and Im out the door with new car in two hours start to finish!

Craig Ostbo

Apr 1, 2014

Great customer service! Rick and Sean treated us great. This is our 3rd car from Tonkin Nissan!

Jeff Armstrong

Apr 1, 2014

Great experience! Prompt, courteous, and efficient!

Ken Koopman

Apr 1, 2014

Good personal follow-up. Got me the exact car I wanted. Helpful, sincere salesmanship!

Mr and Mrs McCool

Apr 1, 2014

We enjoyed the low pressure, friendly, professional service. Appreciated all the explanations of new features. We would recommend Jay or Tim anytime. Thanks Tonkin!

Paul Horvath

Mar 28, 2014

Nick did a great job. Free coffee!! Price was what I expected to pay. Well Done!!

Angela Wilhelms

Mar 26, 2014

Tonkin Wilsonville Nissan was fantastic from the start. Jay was exceptionally helpful and all of the staff were terrific. I appreciate their help!!

Eric Jones

Mar 26, 2014

Very friendly, helpful, overall good experience...

Matthew and Amber Giffen

Mar 26, 2014

Jas has been very friendly, knowledgeable, and professional throughout the entire experience. I would recommend him to anyone.

Neta George

Mar 26, 2014

Pleasant to work with-no pressure. Pleasant to work with-no pressure.

Tracey Nguyen

Mar 26, 2014

Rick did an excellent job! I would buy another car from him in the future.

Troy Mockensturm

Mar 26, 2014

the overall experience has been great. They worked for a while to get me a good deal on a car. my sales person Nick was very helpful and kind helping me pick out a car.

Anton Kuzminykh

Mar 23, 2014

Took a 4-hour drive from Seattle to see and buy a car I liked. Absolutely great customer service! Very friendly environment! And great pricing too. Truly satisfied and happy with my new car. Thank you, Rick.

Bruce Boeglin

Mar 23, 2014

Straight forward, which you don't find much anymore!

Deann Barrera

Mar 23, 2014

Our salesperson Ash was great! Informed about the vehicles we were looking at, personable, and friendly. The dealership had a good variety of vehicles to look at and the finance department was able to get us a great rate to fit our budget. Overall, we had a fantastic experience!

Karl Mobbs

Mar 23, 2014

All staff were courteous and very easy to work with. Staff were never pushy and it was a very easy process to proceed through. Jimi has a great manner of working with customers. And we would recommend Nissan to others.

Lesley Herring

Mar 23, 2014

Very good experience! Very fast and everyone was very friendly. The internet deal was great!

Nataliya Trushina

Mar 23, 2014

We came to Tonkin Nissan having in mind the particular car. The salesperson was great; he showed us everything, explained all options. I appreciate him being really helpful, nice, and not too pushy

Sean Shahidi

Mar 23, 2014

Great service from start to finish. I was able to get the car and all features I wanted. No surprise during the process

Kira Mattila

Mar 21, 2014

I was really happy to be in and out within an hour and a half. I got straight forward information without empty promises. I am really happy with the service I got. Will recommend to friends and family.

Leann Erickson

Mar 20, 2014

Appreciated how easy the whole process was. Excellent selection and value of stock. Thank you very much!

Rex Richmond

Mar 20, 2014

Excellent service-Nick did a great job showing us what we needed to see and answering all of our questions. Great transaction-efficient and right to the point. Happy to recommend to others.

Scott and Julie Ranek

Mar 19, 2014

We appreciate the straight forward pricing and trade in value negotiation. Everyone was pleasant to work with and not pressuring. Thanks!

georgeaikin

Mar 19, 2014

My wife and I visited this dealership several months ago, knowing that we were going to replace our 2003 Jeep Liberty in the next 6-9 months. We had our hearts set on a pickup and thought the full-size was what we needed. After looking at these briefly, we decided it may be too much truck for our needs and James was able to steer us away from this, pointing out reasons why a full-size was not right for what we needed. James showed us several Frontiers and as few SUVs and we took a test drive. James compared the Frontier with the Toyota Tacoma, pros and cons. He encouraged us to visit the Toyota dealership and try a Tacoma ourselves. Which we did afterward.We were upfront with James that we were not looking to purchase at the time of our first visit, but seeing what is available and what we liked for when the time came. He was understanding and did not try to make us buy something right then and offered us times of the year when prices would be better and when the dealership sale events were taking place. He really appeared to have our best interest in mind. He asked us to come back to him even if we decided we preferred a Toyota since he has access to many vehicles in the Tonkin inventory in the Portland area. After visiting a few dealerships since, we came back last week to work specifically with James. He was a pleasure to work with- mild mannered, calm and had access to the answers we wanted. He encourages us to call, e-mail or text any time of day we have questions, as he did with our first visit and a sale was months away at best.He was open and honest and forthcoming; offered us available discounts where we could get them. He did not try to "pull a fast one" at any time or pressure us.

4granny1

Mar 17, 2014

They listened to what we wanted and that is what we were shown. They respected our wishes all the way through including the financial process. They gave us time to talk and make our own decision without pressure.

Cynthia Maylath

Mar 16, 2014

I haven't done any car shopping in 15 years and was dreading the upcoming experience. Wilsonville Nissan's sales team made it an enjoyable and relaxing experience. Thank you guys! :)

Sarah Bowers

Mar 16, 2014

Awesome service from Jimi! Thank you for everything, especially the Jimmy John's!

Vanessa Acasta

Mar 16, 2014

Didn't have to wait for help. Came outside to meet us. Very helpful and answered all of our questions. Thank you!

Jon Passmore

Mar 13, 2014

The sales team was very friendly and helpful. They stayed late to help us purchase our truck. I would definitely recommend visiting them.

Teri Smits

Mar 13, 2014

Courteous, friendly, knowledgeable salesperson. Process of buying car went smoothly and efficiently. Thank You!!

Starla Slane

Mar 11, 2014

He took excellent care of us. We would come here again :) Very friendly and knows his job. Thank you very much.

Bill Blake

Mar 5, 2014

Second experience in purchasing cars with Tim and Rick. very smooth process and enjoyable each time.

Margie Jergentz

Mar 5, 2014

As always, Tim and Rick prove to be just awesome and very professional. Attentive to my needs in a vehicle.

Leslie Daniels

Mar 4, 2014

Great service, great price, easy to buy. Overall wonderful experience.

Kevin and Kae Keeler

Mar 1, 2014

Very nice helpful service! We would come back! Thank you Nick!

Yatheendra Brahmedorera

Mar 1, 2014

No complaints! The service was really good and they did not force me to make a decision! Thank you Nick

Matthew Luc

Feb 28, 2014

Our experience was the best. We had a knowledgeable and very personable salesperson. Our family felt very comfortable as we purchased our vehicle.

Nasario Llamas

Feb 26, 2014

Excellent Customer service! Very polite and helpful. Answered all my questions and made sure we were happy. Very professional.

Elizabeth Hudec

Feb 24, 2014

Rick was fantastic to work with! Very amiable, helpful, upfront, and great to talk with! He made the car buying process easy and smooth, and his professionalism reflected splendidly on the dealership. Thank you for a great new car!

Justin Hudec

Feb 24, 2014

Rick made the whole process very smooth and pressure free. We came in knowing what we wanted, he gave us the info we needed to make everything happen quickly. Very clear and friendly, great experience.

Lisa Graves

Feb 24, 2014

I had a very wonderful experience today. jay answered all our questions and was a very exceptional salesman! I would absolutely recommend to others to do business here. I got the absolute best car for the absolute BEST price. Thanks you Jay!

Mindy Rimbery

Feb 24, 2014

We had a painless and fast buying experience. Jay is a personable and helpful salesman. It was worth the 2 hour drive to purchase what we wanted at the price we wanted. All the staff was professional and helpful. Thanks!

Ana Bazquez

Feb 22, 2014

Jay has been very helpful throughout the entire process, and most of all honest about everything. Works hard to help us get the car we really want.

Laurel Joyal

Feb 22, 2014

Rick was very personable and informative. Enjoyed doing business with Tonkin Nissan!

Mike Joyal

Feb 22, 2014

Tonkin Nissan staff were professional, friendly, and courteous at all times! Salesman Rick was great!

Wallace Lamb

Feb 22, 2014

I thoroughly enjoyed my time at Tonkin Wilsonville Nissan. I will probably buy another vehicle here in the future.

Lovessense

Feb 22, 2014

My visit to Tonkin was the best visit from all dealerships I had been too during my previous weeks car search. Jay and the AWESOME team he works with were not only friendly, but seriously respectful, listened and answered all of our questions, especially the ones my mother had which were redundent. Jay was extreemly patient with her and never rushed us during our inquiries about the Caravan we were interested in. Personally, I have never experienced this level of proffesionalism when it comes to buying a car. I never felt like I was fresh meat in a tank of hungry sharks, as I have experienced this at other dealerships. I truly felt that not only was my business appreciated, but I also felt that thru every step of the process, ( and we made it a long one for him), that he really had our best interest per our situation at heart. He explained things so very well, did not talk too fast, he did not hide any information, he did not offer any false hopes, cheesey gimiks or candy coat anything. Just real, friendly, honest, straight up, and most of all... valued the same interest we had for the reason of purchasing this peticular vehicle. I KNOW I HAVE THE VERY BEST CAR FOR THE VALUE :) and a great fit for me and my children for a long time to come. Thank you for every thing you guys!! I could not have been to a better place in the state of Oregon. You truly are a 5 star TEAM! Hugs and Happy wheels,Lisa Graves in Beaverton :)

ANASTASIA SHADRIN

Feb 21, 2014

Salesperson was very helpful, cheery, and knowledgeable.

Teresa Maurer

Feb 21, 2014

My experience with Jay Palacio was stellar. everyone at Wilsonville Nissan was wonderful and worked hard to earn my business. I would gladly refer friends.

anonymous

Feb 20, 2014

I got helped as soon as I walked in. Said what I was looking for, in moments was shown the exact car I was looking for. No problems. Great help in the short time I needed to find a vehicle.

Jeff and Robin Koupal

Feb 20, 2014

Best in class sales department and finance department. Will send business over from Salem. Love it here!! Power Nissan in Salem lost a customer.

Alexis

Feb 18, 2014

Rick was very honest and upfront before I made the drive down here. When I got here he was very personable and gave us great customer service! We now have our perfect family vehicle.

Cory Clift

Feb 18, 2014

Great buying experience! Very friendly and upfront about the WHOLE process!

Aaron and Heather

Feb 17, 2014

Very helpful and friendly, got us into what we wanted. We are very satisfied customers.

David Dudley

Feb 17, 2014

Our Salesman, Jimi was personable and knowledgeable as we learned about our new leaf-low pressure sales approach was great and he seemed receptive to all our questions. Great experience ! Thanks!

Jamie

Feb 17, 2014

This was a great experience! Thank you so much for everything!

Joy Aiken

Feb 17, 2014

Jimi was conversational and easy to deal with throughout the car buying process. He

Shana Beaty

Feb 17, 2014

We have had horrifying experiences in buying cars. Rick has been amazing! He listens and he got us exactly what we wanted with no hassle. An exceptional experience! Thank you Rick!

Sophia Wellons

Feb 17, 2014

Rick was a great help to me when I was buying the car. I really enjoyed working with him and would come back to work with him at Nissan if I needed another vehicle.

Tim Beaty

Feb 17, 2014

Our experience was wonderful. We would recommend Rick, he is an exceptional sales person. We got the car we wanted-thank you!

Tony Hernandez

Feb 17, 2014

Rick provided a knowledgeable purchase experience. It was low pressure and pleasant.

Gene Hursh

Feb 16, 2014

Had a great time working with Jimi today! No high pressure sales. I will definitely come back

Therese and Thaddeus

Feb 16, 2014

Second time we've purchased a car here. Excellent experience both times. Professional, courteous, and friendly. I was impressed at the knowledge that Ash had about the various products; as well as his eagerness and hustle to get the various vehicles to where we could see them. We will continue to recommend Tonkin Nissan and Acura

Sara Hunt

Feb 14, 2014

Wonderful Experience. Fastest time in and out of a dealership as promised. I'm thrilled to drive our new car!

Gary

Feb 13, 2014

Good job, easy to work with. Good job, easy to work with.

anonymous

Feb 12, 2014

For being out of state when looking at one of the vehicles online, this has been an amazing experience. I really like the online negotiation option as well as the follow-up from Amelia . Very customer friendly and made to feel valued not a #.

Sarah Guthrie

Feb 12, 2014

Jimi was awesome! This way my first experience buying a car and he made it very easy and painless :) He explained everything very well and saved me money too! He has a great sense of humor which made me feel comfortable and right at home. Highly recommend him!!

Ginger Lushenko

Feb 11, 2014

We had such a great time and experience at Tonkin Nissan. Rick was awesome and showed us a great time while purchasing our new pathfinder. Sean Alderman also worked with us and gave us a great deal! We would recommend them for any car purchase.

Steven Mulumba

Feb 11, 2014

I really enjoyed the experience of buying their car. Rick picked me up to come see my new car and everybody was really nice. Will definitely buy another car from him again.

Frank Gallina

Feb 10, 2014

I was treated with respect. Tim followed as promised and there was absolutely no pressure. I would highly recommend.

Kurt Place

Feb 10, 2014

Very easy, good deal. Nice guys to work with. Very easy, good deal. Nice guys to work with.

Tim Petrillo

Feb 10, 2014

They were awesome!! They were awesome!! They were awesome!!

Tracy Teeters

Feb 10, 2014

Friendly, courteous service, and 0 high pitch sales.

christianlyons123

Feb 8, 2014

I needed a car quickly and Jay was able to get me into a very nice new car, and for a great price. The Sales manager Nick worked with the credit union to knock off 300 on the down payment. Casey explained what I was paying for and why, I wanted to know how things worked and he broke it down for me.

Heather Solis

Feb 5, 2014

After visiting another Nissan dealership I came in and spoke to James. The difference here was night and day. He listened to my needs and wants for a new car, he more than delivered. Professional and understanding. going home ecstatic!

Ronald wilson

Feb 5, 2014

Amelia Johnson was very helpful and the finance manager got me the deal I asked for. Me daughter loves this car and im glad I came in today.

Brian Shelton

Feb 3, 2014

A real pleasure working with both parties. Tim was very helpful and responsive with email dealing. Jimi was very helpful walking me through the process and helping to finalize the deal.

Charlie Allcock

Feb 3, 2014

Joel Fowler is an absolute star. Made the buying experience great. Thanks for letting me take the car for a long spin before I made any decisions. Appreciate the flexibility.

Christian Gonzalez

Feb 3, 2014

Oh Man!! What can I say about Jay! He is an awesome guy. Great customer service! He is very clear about everything and willing to go the extra mile to make it work!

Jerry Simpson

Feb 3, 2014

Ron Tonkin is TOPS! Our salesman, Jimi Hays, was the first guy we encountered and he was super every step of the way. We visited other dealerships but came back ultimately to do business here. Thank you Jimi, and everyone at Ron Tonkin. No better place to do business.

Laura Anderson

Feb 3, 2014

We came in to purchase my daughters first car and had a very positive experience. Entire staff very friendly and personable.

Lisa Butt

Feb 3, 2014

Rick has been trying to help me get a car for about a year. He is very personable and a genuine nice person. I would highly recommend him to everyone who wants to buy a car. I am extremely pleased with the car/van that he got me approved for. Thank you Rick! and Jimi. Jimi is very friendly and seems efficient.

Catherine Morris

Jan 31, 2014

Jimi's relaxed style and obvious expertise made the "event" of buying my first electric car possible. Now, 6t's hope my hope my "range anxiety" will prove unnecessary in the "long run"

Shane Boyle

Jan 31, 2014

Awesome sales people!! Very friendly people from the managers down the ladder. Awesome buying experience.

Grant Heintz

Jan 29, 2014

Great Experience! No pressure at all! Nice car, nice people!!

Lisa Stumpf

Jan 29, 2014

James made my first shopping/buying a new car so easy! He was very friendly on the phone and through the whole process of buying my FIRST NEW car! He wasn't cheesy and fake like alot of car salesmen can be. He was very honest and upfront with me. The General Manager was also very nice. I also appreciated how quickly I was out of there. I arrived right before 2:30pm and left at 5:30pm with my new car. I was so relieved not to drive my old explorer home. :-) Thank you so much for the experience!

Bob Bartlett

Jan 27, 2014

James was professional and courteous. He found the cars we wanted at the price we wanted. Everyone at the dealership was friendly, helpful, and we would highly recommend them.

Carly Budhram

Jan 27, 2014

I was extremely happy with the service we received from Rick. He was knowledgeable, easy going, professional, and trustworthy. It was a joy interacting with him and I felt respected. Thanks so much Rick!

chris calarco

Jan 27, 2014

Rick was professional, courteous, and kind. He worked with me very well and was not pushy. He kept the mood light but moved business along. I appreciated his focus, knowledge, and sense of humor. Thanks a lot Rick! Great Job!

Ashley Eldridge

Jan 26, 2014

I had a great experience with Rick at Tonkin Wilsonville Nissan! Awesome all the way around!

Hanna Blay

Jan 26, 2014

Amazing service from home over the phone to come in fast, perfect fit for me and my boys. Thank you Jay for your amazing job and Casey in financing made this a BREEZE! :)

Nathan Cauthers

Jan 26, 2014

Jay was very patient and knowledgeable. We are very happy with deal they came up with!

Rebecca Aldrich

Jan 26, 2014

I had a great experience with Rick at Tonkin Wilsonville Nissan!

Robyn Fleenor

Jan 26, 2014

Great experience at Tonkin Nissan. Thank you Rick!

Ross and Jan Fisher

Jan 26, 2014

Nice and very helpful! Ash was competent, easy to work with and knowledgeable about vehicles.

Chelsea

Jan 24, 2014

I have never been to a better car dealership! Nick and Rick really made me feel like family! You guys have made me so happy, Thanks you for all your help and everything you did to get me my first new car! I recommend Tonkin Wilsonville Nissan to everyone!

Billy and Annie Ferguson

Jan 21, 2014

Tim, Thank you for your quick responses on the e-mails and answering all questions. James was probably the best car salesman we have worked with. Professional, courteous, and competent. He's the first rep that has gone over the owner's manual with us ever. Truly Exceptional!!

Steve Urman

Jan 20, 2014

Our salesperson, Jimi Sixx, was knowledgeable, professional, and pleasant to work with. No pressure. Good practical info, all which resulted in us taking home a new LEAF. We are very happy.

Dennis Ward

Jan 19, 2014

It was a pleasure working with Jimi! He was an awesome salesman. Thank you!

Jared L

Jan 19, 2014

Great first time buying experience, very knowledgeable, friendly and competent salesmen. I will definitely be telling others to buy from these guys at Wilsonville Nissan Thank you! I will be a repeat customer.

Rosa and Gonzalo Munoz

Jan 19, 2014

Nissan has excellent customer service. From both of our salesmen. Rick helped us out a lot, he has outstanding customer service. Jay as well. Thank you! 10 stars!

Thomas Sciscente

Jan 19, 2014

Rick took care of my questions and took care of the car. He gave me a great purchase. Thank you Rick

Ray Lesperance

Jan 18, 2014

Ash was very knowledgeable about the car. He was friendly and worked very good with me! I will look them up if I buy another Nissan.

Estela Garcia

Jan 17, 2014

Pays very good attention and explains everything! Rick is always smiley and friendly. Thank you so much for your support Mr. Gilpin! :)

Luke Lesit

Jan 17, 2014

Jay was a pleasure to work with. Professional, efficient, pleasant, and credible. I've purchased a number of cars and Jay created a positive buying experience!

Micah and Mink Hart

Jan 17, 2014

Very Great Experience! Rick took great care of our family and went the extra distance to make us comfortable with our purchase. He was professional, personable, and very honest every step of the way. I will definitely be back for my next purchase and recommend Rick and Tonkin Wilsonville Nissan to others.

Brian Schwindt

Jan 16, 2014

Excellent help, easy to work with, smooth transitions between departments, no pressure or hastles.

Susan Pratt

Jan 16, 2014

Fantastic service, from the serviced drive to the sales floor. Everyone made my car buying experience a breeze and I was happy with the whole experience! Thank you!

Erik and Rebecca Granquist

Jan 13, 2014

Great experience! Very informative, great service, answered all our questions and worked with our requirements.

Evyan

Jan 13, 2014

I live in Vancouver, WA and made the trip to Wilsonville after emailing a few dealerships. I specifically requested no phone calls and no hassling, and--yet--so many of them did just that (a flood of nonsense emails, requests for my phone number, phone calls). Tonkin responded simply, quickly, and with no nonsense. I decided to drive over 30 minutes to deal with THEM instead of dealing with the closer dealerships that had ignored my requests. I made the right choice! The people are nice, the buying process was quick and easy, and there was ZERO nonsense or "salesman" behavior. At no point did I feel like I was being bullied or manipulated. I'm super happy with my new car and would advise everyone to go see them!

Noelle Gorbett

Jan 13, 2014

Rick did a great job helping us buy a new truck. He showed us all the features of the truck and explained all of the warranty in formation. Altogether the experience was very pleasant and efficient.

Ron and Donna Kasabian

Jan 13, 2014

Ash was very personable and professional. He was knowledgeable about the used vehicle we were interested in. It was a no-pressure sales experience.

Dave Morton

Jan 12, 2014

Rick did a great job getting us the deal we wanted! Thank you!

Jacque and Tom

Jan 12, 2014

James and Rick were very professional and knowledgeable. They were very patient with us after we asked no less than 100 questions. Very pleasant experience with no stress. Feeling like we made a great deal walking out the door. Thank you!

Jochocki

Jan 12, 2014

Amazing, personable, up-front service! Clear about what to expect and worked with us to get the best deal possible! Thank you!

Justin Lomax

Jan 12, 2014

Great experience, low pressure. James was a great salesperson to work with!

William Malone

Jan 12, 2014

I talked to someone who has had a great experience with Rick and recommended this dealership and I couldn't agree more with them. Cost was what we agreed upon and the service was top notch!

Beth Miller

Jan 11, 2014

I had the best experience with Tonkin Wilsonville Nissan! Tim was the best salesman I have ever worked with! I will definitely recommend him to all of my friends and family!

George and Bonnie

Jan 11, 2014

Jay treated us with respect and worked hard to get us into a vehicle! Excellent service!

Miguel Lopez

Jan 11, 2014

Jimi did an excellent job! Thank you so much for your help!

Bianca Benson

Jan 10, 2014

Emailed contract last evening. Didn't hear from anyone...called at 11am and got a hold of Rick. He was nice and followed up to get us in for a test drive and made sure Jimi helped us as soon as we walked in as he was with someone else. Jimi was great!!

ED GILLARD

Jan 10, 2014

I HAD A GOOD EXPERIENCE. RICK WAS KNOWLEDGEABLE AND EXPEDITED THE PROCESS QUICKLY. I APPRECIATED THE DEAL AND WOULD RECOMMEND YOUR DEALERSHIP.

Bradley and Sarah Walker

Jan 5, 2014

Easy process in purchasing our vehicle. Very informative and supportive. Thank you so much!

Ryan and Rebecca

Jan 5, 2014

James was very helpful and informative during the process. The best part was that it didn't feel like we were being pushed into a purchase - it was all about what we wanted! Exceptional experience!

Dallas and Donna Melashenko

Jan 2, 2014

Friendly, professional service, we enjoyed the sales process. Everyone was personable, went out of their way to make this deal work. Very Happy!!

Jill and Darius

Jan 1, 2014

From our first trip in to Wilsonville Nissan to the day we drove off the lot w/our new car it was a great experience. Friendly, knowledgeable, and no pressure. Got a great trade in and we would be happy to refer anyone to Wilsonville Nissan.

Kevin and Pam Dean

Jan 1, 2014

It was a great, non-pressured, pleasant, informative experience. The features of the new vehicle was just what we were looking for. I would definitely recommend Tonkin Wilsonville Nissan to our friends.

Laura Hansen

Dec 31, 2013

All staff was pleasant and easy to work with. Ash was very attentive and wanted to make sure his customer was happy.

Camique Barlow

Dec 29, 2013

Jimi was amazing and I am so happy I came here to buy a car! Friendly service and didn't feel like I was in a car dealership

Clyde Kersting

Dec 29, 2013

This is our third vehicle we bought from Tonkin Wilsonville Nissan. Rick has been our salesman for all and he is very efficient, conscientious, and 'on it'! Thank you!

Kathie Currey

Dec 29, 2013

Kevin and the team have been awesome! This is my second purchase here at Wilsonville Nissan. I always get my service done here and they take care of my car and myself as well. Thank you again for the great service!

Mayra Ochoa

Dec 29, 2013

I worked with Jay today and it has been a wonderful experience! I woke up today thinking that I was going to look for a car and I ended up buying one. Jay is really nice and honest and not aggressive. He made me feel at home and I really appreciated that and his honesty.

Russ Reed

Dec 29, 2013

James is the most thorough and knowledgeable salesperson I have ever dealt with. I would recommend him to anyone and everyone! The service department is the best!

Seth Porter

Dec 29, 2013

Rick did a great job getting us what we were looking for without any hassle.

Vincent Grasso

Dec 29, 2013

Fast and easy! We had a great experience! Very satisfied!

Candice Clark

Dec 23, 2013

Great experience! They had my approval and everything ready by the time I drove up from the coast. I will definitely recommend Rick and Tonkin Wilsonville Nissan to my friends and family

Rebecca Sutton

Dec 23, 2013

As repeat customers, we have appreciated the great customer service and the selection that has been available has provided a number of choices. We love our new Murano! Thank you Jimi!

Conrad Brettschneider

Dec 22, 2013

Rick was very friendly, professional and efficient! Thank you for the great service!

James and Cassandra

Dec 22, 2013

We have had an amazing experience with Jay as a salesman today! Thanks for the great service!

James Palacio

Dec 22, 2013

Jay was really great! I truly enjoyed his service and how professional he was. I will definitely refer him to my family and friends! Thank you so much Jay! I love you.

Scott Segrin

Dec 22, 2013

Buying our Pathfinder at Wilsonville Nissan exceeded our expectations! Jimi was great to work with; knowledgeable, professional and had a great personality too! Sure made our purchase seamless. The whole team was great - Thanks!

Jessica and Dannenfelser

Dec 21, 2013

My whole experience here at Tonkin was wonderful! This is the second vehicle in the last year that we have purchased from David. He is an employee to be highly valued. Thank you David

Kelsy Lewis

Dec 21, 2013

Great quick experience. Jimi and Nick were excellent to work with.

Mardi Morgan

Dec 21, 2013

We had low pressure, great experience buying our new Altima. Rick was fun to work with and very helpful throughout the process!

Corey and Kyle Tuinstra

Dec 20, 2013

Such an amazing experience! Everyone was so great! Earned our trust and treated us fantastic! Really took time to make it worth it for us! Thank you!

Defang

Dec 20, 2013

I am very fortunate to have these two gentlemen helping me getting my dream for a vehicle. They are very helpful and kind. These two very special guys, Rick and Jay! Thank God I have the help I was praying for these two wonderful gentlemen.

Gonzalo Munoz

Dec 20, 2013

Nissan; great experience here at dealership. Felt-comfortable. Rick gave outstanding customer service! Great.

james and cassandra

Dec 20, 2013

We have had an amazing experience with Jay as a salesman today! Thanks for the great service!!

Brandy McClay

Dec 17, 2013

You were great!! Listened to what I needed and what I was looking for. I will definately recommend you.

Lloyd Ryan

Dec 17, 2013

Excellent experience!! Hendrix is a jewel. I will always be a Wilsonville Nissan customer.

Elias and Kathy Villaneal

Dec 15, 2013

James and Nick were very patient and explained everything. James went back and forth on different vehicles for us getting numbers in the freezing weather. We had a wonderful experience will be back when it comes time to get another car.

Rob and Beth Molzahn

Dec 15, 2013

Very straight forward sales process. We felt like they gave us very thorough information in which to make an informed decision. We appreciate the transparent communication.

Ruth Walton

Dec 15, 2013

Ash did a great job - professional, thorough, knowledgeable, patient - covered all points would recommend him to friends.

Sarah B

Dec 15, 2013

Very friendly service. Out of all the dealerships we dealt with (toyota, mazda, kia) We got a good deal. We were a little disappointed the color we chose was more but the service was great and it wasn't terrible to have to wait for the paperwork.

William Reznicek

Dec 15, 2013

Very understanding, not pressured and paitent. We will recommend him to friends and family.

CharlesGrall

Nov 2, 2013

Best car buying experience of my life. I would even say it was ENJOYABLE! Tim is outstanding and you can tell he loves his job. We purchased a Leaf and he took the time to show us all the features and helped us program them. No haggling, no game playing.. no wasting of our valuable time! I felt we got a fair deal and so did the dealership. That how it should be. They have me as a customer for life!

Amber G.

Oct 23, 2013

More knowledgeable than any other dealer we've spoken to. You made the experience of getting a new Leaf as easy as can be.

Lindsay C

Oct 10, 2013

Jimi was very friendly! The whole team at Tonkin Wilsonville Nissan worked very hard to get me into the car I wanted at the right price

Stephanie M

Oct 10, 2013

I came in to Tonkin Nissan to do some research on if I wanted to get my next car from a dealership or a used car lot. I was really impressed at how easy it was to walk in and get my car appraised. I ended up coming in the next day, getting a car I was comfortable with, and low monthly payments and a low down payment.

Meghan R

Oct 2, 2013

Rick was great, very knowledgeable about the product and able to answer any questions. Thanks for walking me through the steps of buying my first car!

Anton

Oct 1, 2013

I had a great experience working with Ash and John to get my new car. I would be happy to come back here to Ash at Tonkin Wilsonville Nissan in the future!

Jim B

Oct 1, 2013

I felt absolutely no pressure. Very courteous. I actually enjoyed the car buying experience! I will definitely recommend coming here.

Audrey G

Sep 25, 2013

I had an very pleasant experience while making my purchase at Tonkin Wilsonville Nissan.

Glen F.

Sep 25, 2013

Excellent service! James explained all the information about my vehicle very clearly.

Kelly E

Sep 25, 2013

You have an awesome team! Thank you for your service!

Ashley S

Sep 23, 2013

Jamie was very friendly and respectful. A very nice young man to work with. Nick was also very nice and we really appreciate all they both did.

Chris Y

Sep 23, 2013

Very nice service!! We were looking for a car today in Tonkin Nissan and everyone was very nice to us! We will definitely recommend Tonkin Nissan to our friends! thank you for making this possible for us!

Mike B

Sep 23, 2013

I had a great experience! I got better than what I expecting. Rick was very helpful and very understanding with my situation. I will not only be recommending Wilsonville Nissan to friends and family but also tell them to ask for Rick. He exceeded my expectations, thank you!

Debbie R

Sep 16, 2013

Positive experience, Rick was a great representative of your organization and that's no bull!

Walter & Tammy K

Sep 16, 2013

James was awesome - in fact, truly exceptional! He stepped into our buying process smoothly with his knowledge and great sense of humor. We have no regrets about our interaction with him today.

Edwin B

Sep 13, 2013

Dave and Jay did a great job in helping me buy my new vehicle. Thanks guys!

Julia M

Sep 13, 2013

Steve was great and went above and beyond for me. I will always do business with Steve. The company itself was also very helpful.

Brian

Sep 11, 2013

I thoroughly enjoyed working with Steve on the car buying process. This was my first car purchase in 10 years so I was pleased that I had the opportunity to go through this process with a knowledgeable, patient car expert.

Elizabeth B.

Sep 4, 2013

Fabulous experience, we got a fair deal on our trade in. It was very painless!

Jeni & Mike J.

Sep 4, 2013

Rick is awesome. We came to Tonkin Wilsonville Nissan because of the person that Rick is. He is a great sales man. This is vehicle number three we have purchased from him and will come back again when we purchase our next car.

Matthew O.

Sep 4, 2013

It was a pleasure to work with Rick, I was treated wonderfully. I will buy my next car from him.

Stan S.

Sep 4, 2013

Joel is the most knowledgeable automotive salesperson I've ever met. No pressure, answered all my questions. The deal stayed the same from start to finish. He also helped program the car when it was delivered, tailoring to fit my style. Give this guy a raise or promotion, or both! Thank you!

Aaron

Aug 28, 2013

Rick was awesome! So quick and easy. Rick was helpful and friendly, and was able to get me the car I wanted.

Chelsea M.

Aug 28, 2013

Everyone here at Tonkin Nissan in Wilsonville is very hospitable and friendly. I traveled 2.5 hours just for their wonderful service! Huge lot and lots to choose from. I recommend Tonkin Nissan of Wilsonville to anyone!

Nancy B.

Aug 28, 2013

I have had a second outstanding experience purchasing a car from Tonkin Wilsonville Nissan with great personal attention and service from David Ross - he's been very thorough in explaining everything.

Tara

Aug 28, 2013

Super awesome. Picked us up from the bus stop, made me feel very welcomed and well cared for. Very easy to work with, eased my nerves and made me feel good about my decision.

Mike W.

Aug 15, 2013

No hassle, no problems, fair and reasonable. Good experience with both Rick and manager Damian Lopez.

Jason S.

Aug 5, 2013

Rick is a nice guy and treated me with respect, pleasure to deal with.

Kate K.

Aug 5, 2013

Dear Diary, today I woke up absolutely dreading my first car buying experience. I was prepared to be shuffled around, fibbed to, and intimidated. Like getting teeth pulled and paying parking tickets, I knew I had to do it and marched into doom. Rick was waiting for me, halo and handshake in place-a real smile and listening concern. In 4 hours (nothing good happens quickly) the team shaved 4 points off the best loan rate I had been offered elsewhere, matched me to a great Nissan Cube and filled it for me. The sun broke through the clouds, a HUGE weight was lifted and Im headed to a Timbers game in my new rockin ride. Thank you lads, xo Kate.especially Rick G.

Maharvelous

Aug 5, 2013

Just bought a primo 350z from Tim Wright. He was so helpful and made the whole process easy and fun! I'm absolutely in love with my new car! Tonkin Wilsonville Nissan is fantastic. Thank you for such a wonderful experience!

Phillip B.

Aug 5, 2013

My experience today was unbelievable. The service I received and the feel of truly getting a great deal was fantastic. They went above and beyond to get me in the vehicle I wanted. Thank you so much!!

Lori

Aug 3, 2013

I had a great experience at Tonkin Wilsonville Nissan buying my new Frontier pick up! Customer service was outstanding. David Ross was the salesperson, and he was a pleasure to deal with. I got a great price on my truck, and couldn't be happier.

Anna M.

Aug 2, 2013

My husband came to buy a truck from Rick and it was very easy process that went smoothly. Great experience, great truck, great staff! Thanks!

Justin B.

Aug 2, 2013

Our car buying experience was very pleasant. Jay made us feel very comfortable and it was the lowest pressure environment we've experienced. We will definitely consider purchasing any vehicles here in the future.

Martha M

Aug 2, 2013

Jay was very personable in showing me the car and no pressure what so ever in buying one. I will recommend my friends to come here if they are looking for a new car in the future.

Michael M.

Aug 2, 2013

Rick was great! Friendly, fair, to the point! Great deal, little hassle, very satisfied.

Misty & David

Aug 2, 2013

Great car! We were treated well and are happy with our purchase. Thank you!

Thomas K.

Aug 2, 2013

Wonderful experience, treated with dignity and respect. James was very knowledgeable. Great experience!

Alejandra M

Jul 31, 2013

The service here was great. Byron was very helpful and maintained a positive attitude. I totally recommend this place because they have one of the best services like I sad before and it is absolutely worth buying a car here.

Hillary H.

Jul 31, 2013

I came to see a Honda Civic that I viewed online. Hendrix was wonderful and friendly to work with. He got us a great deal with our vehicle and did so with a smile :)

James and Barb C.

Jul 31, 2013

Very informative and knowledgeable. Also very patient. Dave is the best!

Phil Burton

Jul 31, 2013

Kevin Mathes, is a wonderful person to work with. I have purchased two cars from so I'm a return customer. I feel that I got a fair price and the service is great.

Tammy B.

Jul 31, 2013

Tim was awesome. Easy process, no hassles, super friendly environment. I would recommend this dealership to anyone.

Debi W.

Jul 29, 2013

Rick was great and excited with us and willing to do anything he could to help us get our daughter her first car. High five Rick!

Natacha S.

Jul 29, 2013

David Ross made my Nissan Xterra purchase an exceptional experience. He took extra time to fully consider all of my questions and he is very knowledgeable on Nissan vehicles. I will happily recommend Wilsonville Nissan because of my experience with David! Thank you!

Shelly E.

Jul 29, 2013

Hendrix is an excellent salesman. Very humorous, knowledgeable and likable. Interesting and polite. Well rounded, kept things moving, charming. Is willing to let my mother move in with his family! :)

Martin K.

Jul 23, 2013

Great information and service from time I walked in until I drove off with my new Nissan Leaf!

Mary Jo

Jul 23, 2013

We had a very good experience with Wilsonville Nissan! Hendrix was extremely helpful in every way. If we buy another car in the future we will come back and ask for Hendrix.

Stacy R.

Jul 23, 2013

My experience with the dealership was great. They picked up and brought a car from another dealership for me to test drive which saved me time. They did everything they promised to do, good communication and their willingness to help me find a car was impressive.

Jeremy F.

Jul 19, 2013

This has been a great experience. Very much exceeded any previous relationships with dealers. Thank you for a great Saturday afternoon.

Jill B.

Jul 19, 2013

Jay introduced himself to us and then left us to browse until we had questions, took us for a test drive, pointed out options, all very pleasantly and courteously. All in all, a great experience.

Blaine H.

Jul 17, 2013

When I'm given excellent customer service I like to give praise. Let it be known Rick has raised the bar of excellence to a lofty point. I appreciate how Rick was friendly but still respectful. His sincerity is genuine, he had quickly available info that we needed and he was patient. I'm pleased to have Rick and to work with him.

Bwalya M.

Jul 17, 2013

Had a more than satisfactory experience with Rick. He showed us the cars that fit what we looked for. He wasn't pushy or aggressive. Knowledgeable about the products and Nissan incentives. We will keep coming back.

James and Susan Y.

Jul 17, 2013

Jay was very informative and personable. He wasn't pushy but instead patient with us as we asked plenty of questions. A very good experience.

Jared S.

Jul 17, 2013

Very professional. Pleasant visit. Rick made this purchase a good experience.

Katie B.

Jul 17, 2013

Rick was helpful. He let me think about which car I wanted, then expedited things because my kids were with me.

Rebecca B.

Jul 17, 2013

I'm a first time car buyer and Tim made the experience so comfortable. Much better than the other Nissan Dealerships in town. Tim was honest, nice, and patient. Great experience that I will surely recommend to my friends!

Robin C.

Jul 17, 2013

This is the 2nd Nissan we bought in 2013. Jay and Kevin are both great and helped us immensely. We live 2.5 hours away and travel to the dealership as they are so helpful and make buying the vehicles easy!

Toby A.

Jul 17, 2013

Excellent, thorough service. No pressure sales, very friendly. Excellent job! You made it easy and I love the car!

Richard

Jul 9, 2013

Our sales person Thomas was friendly and courteous. The buying experience was top notch and I was treated very well. The staff was efficient and explained everything clearly.

Kim V

Jul 3, 2013

Byron was awesome! Buying a car is never something I thought I would enjoy, but Byron made the whole process easy and enjoyable. His customer service was fantastic - I would refer any family member or friend to Byron without thinking twice.

Kristin F.

Jul 3, 2013

Excellent service. James was professional, knowledgeable. Lease was as promised. Very happy!

Lynn P.

Jul 3, 2013

My experience with Rick was excellent. He found just the right car for me and the process was enjoyable and efficient. Good job Rick!

Debi B.

Jul 1, 2013

Eric was terrific. He was personable and knowledgeable yet was not forceful. I enjoyed working with him.

K. Walbridge

Jul 1, 2013

Wonderful experience. Very helpful, answered all of our questions. The sales staff stayed after hours to make sure we were taken care of. We would highly recommend David to everyone.

Ann and Phil B.

Jun 26, 2013

Kevin is very pleasant to deal with. This is the second vehicle we have purchased from him. Everyone at Wilsonville Nissan has been nice, respectful, and helpful to us during the purchasing process. Not pushy-we like that a lot. Thank you!

Donald M.

Jun 26, 2013

Very informational! They looked up questions no one had ever asked before with no hesitation. Willing to do anything to help with the buying decision.

Kristen K.

Jun 26, 2013

Jay was very helpful and took the time with me. He is above and beyond on customer service.

Amy K

Jun 25, 2013

This sales team is boss. Super helpful, patient, and knowledgeable about the cars and the sales tax process. Thanks, yo!

Brian I

Jun 25, 2013

This was the smoothest transaction I have ever experienced at a dealership. Rick was easy to work with and professional. I will recommend Tonkin Nissan to everybody.

David and Sara R.

Jun 25, 2013

Jay was very welcoming, not pushy, helpful, and energetic. great car buying experience, will recommend to friends and family

Kelli & Kyle G.

Jun 25, 2013

Our entire process at Ron Tonkin Wilsonville Nissan has been fantastic. Dave's patience throughout the whole process was phenomenal! We appreciate the care he took in showing us what we needed and helping us make the right decisions for us.

Christina G.

Jun 24, 2013

Working with Rick to buy a car has been one of the best experiences in my life. He was personable, informed, professional, and so efficient. I would recommend him to anyone looking for a car.

Diane H.

Jun 24, 2013

Great sales people! They took care of me! Hendrix was a great example of excellent customer service. With a name like Hendrix I would expect no less!

Lucinda C.

Jun 24, 2013

Had an overall great experience at Tonkin Nissan! I have never particularly had a good auto buying experience until now. They should hire more sales people like Eric Ramirez. He was awesome, patient, and I would come back because of him. He also needs weekends off!

Shane R.

Jun 20, 2013

Quick, painless, the price was exactly what I found online. Great buying experience. Rick was up front and listened to what I was looking to do.

Tim and Cara V.

Jun 20, 2013

This was a wonderful experience. Very happy with Rick and John in finance. Also very happy with our new Altima!

Travis

Jun 20, 2013

I feel that James and the management team were very low pressure sales. They also worked to get me the deal that I was comfortable with. I will definitely come back to purchase my next Nissan. I would also recommend James and Wilsonville Nissan to anyone who is looking to buy a quality vehicle.

John S.

Jun 18, 2013

Hendrix was our first contact at Tonkin. He was professional, personable, and did an excellent job following up on our inquiry. At the dealership we connected with Jay who helped make our car buying experience smooth and fabulous.

Scott T.

Jun 18, 2013

The perfect car buying experience. Rick made sure we got the car and deal we wanted. Highly recommended for the price and service.

Wendy & James L.

Jun 18, 2013

Great experience! Quick, easy, painless. Simply the best car buying experience in over 30 years of car purchases.

Johnny and Abigal P.

Jun 12, 2013

Jay found us and took care of us start to finish. I trust him well enough to make the deal the same day. What a sweetheart.

Edward R.

Jun 11, 2013

Joel was very helpful in my transition to electric car owner. He answered all of my questions and moved at my pace in a no-pressure way. I appreciate his efforts and time.

Krysta B.

Jun 11, 2013

Rick was very nice and very helpful with assisting my Grandma buy a new Nissan Sentra. I will definitely be coming back in the future!

Rocky H.

Jun 11, 2013

Dave was beyond what we expected. Everyone at Tonkin Wilsonville Nissan was wonderful. We have chosen where to purchase vehicles for life.

Tim and Debby D.

Jun 11, 2013

Rick did a great job of taking care of us. He was extremely friendly and we hit it off right away. He put us in the exact car we wanted and we will definitely come back.

Andrew and Christina E.

Jun 10, 2013

Jay was friendly and solidly professional salesperson who provided pertinent information about the vehicle we were interested in with a low key, humorous style. He negotiated fairly with us in regards to our trade in and handled the whole process in an equitable manner.

Alice S.

Jun 4, 2013

Very friendly, informative, knowledgeable crew. Enjoyed the experience. Very enlightening! I feel like we made 3 new friends in the neighborhood. Fantastic!!

James G.

Jun 4, 2013

Very helpful, brought a lot of energy to the sale. Personable and friendly.

Keri M.

Jun 4, 2013

Andy was great! It was no pressure and an overall great experience. Come here and ask for Andy!

Kirk & Shelly M.

Jun 4, 2013

Jay is awesome! I only buy my cars from him. He saved the day!!

twocoppers

Jun 1, 2013

This was truly the first time ,ever, that we actually enjoyed the "Car Buying" experience! Marc Kipp, our sales person, is an absolute "Class Act"! His low key approach was wonderful... He was very knowledgable ,informative, & friendly. He certainly went the extra mile to help us get our Pathfinder. The entire staff was relaxed, very helpful, & friendly in guiding us through the process. None of that high pressure that you encounter almost everywhere else. Our 2008 Pathfinder is the first Nissan that we have owned. All we can say is "Why did we wait so long?" ! Love it ! Love it! Love it!

Dhana S.

May 31, 2013

They helped me out a lot. Rick was nice and helpful. The other staff were also nice and very friendly.

Lisa B.

May 31, 2013

Very relaxed, comfortable, and friendly- but not overly friendly - atmosphere. The only car dealership around that I will deal with. The salesmen are down to earth and honest.

Rhonda L.

May 31, 2013

Everything was very well explained by Rick. We would recommend him! Thanks.

Shirley & Wayne S.

May 31, 2013

Once again we were greeted with kindness, honesty, and caring- which is why we have bought our cars from Tonkin Wilsonville Nissan for over 25 years. We look forward to having the service department take care of our care. Thank you!

Claire D.

May 29, 2013

Dave was very friendly and helpful. No high pressure selling, and I was pleased to find a used car we are happy with at the price we wanted to pay. Very smooth process even with two small kids in tow! Thank you!

Jennifer C.

May 29, 2013

Andy was great! We test drove two cars and chose the Rogue. Nissan and Andy made it much easier to purchase!

KC

May 29, 2013

Dave was fun, up front and helped us get the price we needed. He even bought us lunch! Great car buying experience!

Stormi W.

May 29, 2013

Wonderful! No pushy sales people and very honest. Everyone here made my car buying experience enjoyable! I will recommend them to anyone looking for a car.

Thomas M.

May 29, 2013

Enjoyed our time at the dealership. Everyone was very friendly and knowledgeable, but most important there was no pressure with ample time to discuss our options privately. Our daughter sent us with her recommendation and we will certainly pass it along!

Yumiko J.

May 29, 2013

We could not have received better treatment than Dave provided. Great relaxed approach with no pressure to buy a car. Highly recommend him and Ron Tonkin dealerships to anyone!

Jared

May 24, 2013

Very seamless, smooth process. James was very friendly and gave me and my dad good service.

April H.

May 20, 2013

Dealt with Kevin by email and Jay at the dealership. The experience was great! Jay was very patient and easy to work with.

Chris K.

May 20, 2013

This was my second car purchased through Wilsonville Nissan and Rick. Great experience like the first time, that's why we came back. Rick and Wilsonville Nissan treated us right.

James R.

May 20, 2013

Outstanding! David told me the straight cash price and the deal was done. Great guy!!

Jose P.

May 20, 2013

Jay and David made it easy on helping us get the vehicle that we want. Thank you!

HKitto

May 20, 2013

Rick's customer services has had us back to this dealership multiple times. We appreciate working with him very much, and he has taken very good care of us during the car buying process.

Rodney

May 17, 2013

I live in Tigard and I love close to Beaverton Nissan but with the reviews I read about them I decided to go down to Wilsonville Nissan instead. I had a great experience and my salesperson Hendrix was very helpful on getting a new car. This dealership is excellent. This is my first time buying a car and Hendrix really helped me out. All the people are nice too. I would recommend this dealership to all of my family and friends.

Roger A.

May 17, 2013

I walked in just to compare a Nissan Leaf to my first choice electric car, after a few minutes with James I was sold.

aasengirl

May 17, 2013

Absolutely had the best experience at this particular location. I didn't feel bullied, or pushed to buy. I was allowed to look at what I wanted, my questions were answered very promptly, and they offer a Car Fax on everything on their lot. Hendrix was amazing, and I'm lucky to have landed the car I wanted with his help. I would highly suggest you all try out Wilsonville Nissan, the whole staff is ready and available and will do almost anything to get you into a car. Thank you all!!

Allison M

May 15, 2013

These are all very nice people. I think they try hard to help get you the car.

Maurisa F.

May 15, 2013

Great experience! If it weren't for Eric I wouldn't be in a new vehicle today. He really did all he could to make it possible for me to get into the vehicle I wanted. I will recommend him to everyone!

Cheryl M

May 14, 2013

Eric went above and beyond, was a great salesperson and really took care of me by helping get my second car home and washing my car when I came in. Damian was great and earned by business back! he was great, as was finance Andy. Very professional and a lot of fun. One of the best car buying experiences. Everyone was very friendly. Highly Recommend Tonkin Nissan.

Donald and Jill R.

May 14, 2013

I had a very pleasant experience purchasing a car at this dealership. Andy is a very personable salesman with a great sense of humor and is very helpful.

Karen

May 14, 2013

Rick is very nice and friendly. He is the best salesman I've ever met. He is the person to trust and to be a friend.

Steve N.

May 14, 2013

Jay was a pleasure to deal with. I will definitely be back again when I need another car.

Daniel F.

May 13, 2013

My loyalty will always be with Jay. Honest is the best word I have to explain him. Along with that, friendly, smiles, and a great handshake always welcomes me. Thanks for your friendship, honesty, and great deals!

Elisabeth A.

May 13, 2013

What an amazing experience. Everyone was so helpful and did everything they could to help us. Hendrix is the best. I never felt like Iw as being pressured at all! Thank you so much!

Megan K.

May 13, 2013

Everyone was really friendly! Despite my hemming and hawing, Dave remained upbeat and confident. Good knowledge base of inventory and where keys were located. I had a previous dealership experience we were looking all over for cars. Not here at Tonkin Wilsonville!

Roxanne B.

May 13, 2013

Easiest car buying experience. Very flexible, friendly, and helpful to our needs.

Stacey C.

May 13, 2013

Purchasing my new NV at Wilsonville Nissan was such an easy and comfortable experience. Kevin and Damian were friendly and gave me a fair and reasonable deal, creating a win-win. Thnk you!

Tom P.

May 13, 2013

All people I spoke with were very knowledgeable about their products. Great salesman! Thank you so much!

Brenda and Rick L.

May 10, 2013

The service I received from Tonkin WIlsonville Nissan was absolutely awesome!!

Evan H.

May 10, 2013

Dave was a great, low pressure salesman. We had a great time buying a car and John laid everything out very simply. Great job Tonkin!

Tara

May 10, 2013

My husband and I spent 3 months looking for the perfect used car and finally found it at Tonkin. We spent 2 days conversing with the salesman. My in-laws stopped and inspected the car for us since we are several hours away. We decided that this was the car for us and so we rearranged our scedules to drive down to buy the car. When we told the salesman to consider the car sold and we would like to put money down on it to secure it, we were then told that the car wasnt available for us to buy. A friend of a family member of the owner decided that they liked the car and wanted to come look at it to possibly buy. However if she didnt buy the car we would have first pick on it. This dealership wasted our time on a car they never intended on selling us. When we asked the general manager for an explanation, his remark was "well thats the car business." This dealership has no integerity. They were dishonest with us and I would warn anyone looking to buy through them, they do not keep their word. They sold the car out from under us to a friend. They are there to sell a car and do not care about there customers.

Virginia S

May 10, 2013

KEVIN WAS EXTREMELY EASY TO WORK WITH. VERY POSITIVE, RESPECTFUL, AND WELL INFORMED. AS A FEMALE BUYER I DONT ALWAYS EXPERIENCE THIS KIND OF SERVICE FROM MALE SALESPERSONS. THANKS KEVIN AND NISSAN.

William S

May 9, 2013

Joel was wonderful! James Mullins was great! They wanted to help with everything!

Frederic and Kristin H.

May 8, 2013

Jay was very helpful, polite, fun, & knowledgeable. I had a great car shopping experience at Tonkin Wilsonville Nissan.

Pamela S

May 8, 2013

Dave was amazing! He was very helpful and friendly - I would love to come back to him anytime.

Paul481159

May 5, 2013

I had needed my front breaks replaced and rotors turned on my 2005 Ford F150. An appointment was made and the service department greeted me and was ready when I drove up. Chad did an initial review of the work to be done and ensured I understood what would be taking place and the time involved. I was shown the waiting area and the great amenities at my fingertips including beverages of my choice. During the service (which included new parts that I had brought in) a few additional concerns where discovered. Chad discussed the situation and we were able to work out a solution in a very reasonable manner. Thank you for your professional demeanor and to the "mechanic/technician" who did an outstanding job with this break service. Well done and you will be my first choice for service in the future. Thank You, Paul

Murano413

Apr 15, 2013

My husband and I want to express our sincere gratitude and thanks to Rick Gilpin in the purchase of our beautiful 2010 Murano. Rick was wonderful to work with!!! A very refreshing, comfortable and relaxing experience!From the moment we drove into the lot, we felt at ease with a no high pressure sale from Rick. He was friendly and made us feel at ease. He gave us straight honest answers to questions and was very knowledgeable about the Murano.My husband and I were thrown into the market for a new vehicle after a very traumatic encounter with an elk that totaled our other vehicle. We were not looking forward to the high pressure dealings of buying a new one.We had spent two weekends looking at different choices to replace our previous vehicle and those experiences were as traumatic as our encounter with the elk. So many times we drove into other dealerships where we felt like fresh meat for the vultures, so high pressured, pushy and out and out rude.We did not feel this way with Rick and the staff at Tonkin Wilsonville Nissan. There was no sales pressure, they meet all our needs and made us feel like family. They were very friendly, respectful and professional. We never felt pressured to make a purchase higher than the amount we wanted or planned to spend.Rick explained all the options on our Murano and went through them with us so we were acquainted with our new vehicle. The staff and finance department were very friendly and did an excellent job of presenting all of our financial options and securing a loan at the lowest affordable rate for us.We sincerely thank all of you for your excellent customer service in making us feel at ease. You truly are a company that goes above and beyond to make your customers feel they are your number one priority! Thank You!Glenn and Vickie

rachelaraab

Apr 15, 2013

From the second that we pulled into the dealership we were immediately greeted with a friendly face. I thought that the gentleman at the door looked very familiar and I asked him if he was the one that sold me a different car YEARS ago! He immediately remembered me as well and started asking about a dog that I used to have. My husband and I had done our online research the night before so we knew just the SUV that we wanted to see. Rick promptly grabbed the keys and then my husband and him went and grabbed the car for us to see. Rick was GREAT to work with. He answered all of our questions and was very honest and upfront. My husband and I went into the day thinking that we needed to go to all these different dealerships and see all that is out there. Our minds immediately changed when we drove the 2013 Nissan Pathfinder Platinum. The amount of features that come loaded in this SUV are more than I have seen in some high end luxury makes and models. For the price and options it made it a no-brainer. We could not be happier with the friendly staff and overall great experience buying a car at Tonkin Wilsonville Nissan!

Paul481159

Apr 14, 2013

Our situation was not unique as we were looking for an affordable vehicle to purchase and operate. We had looked through various Internet websites (Edmonds, Auto Trader, and Consumer Reports) then decided to go and look at a few of the models we had selected. It was our intent to simply look at models and then decide which vehicle we wanted to pursue. We started at Tonkin Wilsonville Nissan and after a wonderful introduction and greeting by Jay, we were sold on the customer service and up front professionalism of the Tonkin Nissan team; Jay, Damian, Brian and Andy. Thank you for a wonderful experience that resulted in our exchange of vehicles; traded-in two vehicles and purchased two vehicles. My wife loves her new Altima and my mother-in-law enjoys riding around in it for her Sunday drive about. My truck is in great shape and as a used vehicle I am surprised how nice it looks and drives. We appreciate your kindness and professionalism and look forward to our next visit.

JRJukedriver12

Jan 31, 2013

Had a good exerience buying a Juke last weekend. Everyone I worked with was very nice and Wally did a great job explaining all the functions of my new car. Financing process was the easiest I've experienced. Thanks for staying late on a Saturday night!

laha1958

Sep 11, 2012

Overall we had a bad experience with this business. My son bought a car and he had me come along to help him with the sales people and contract. 3 contracts later they did not honor what was told to us. Our fault to not have credit worthy of financing but their fault to continue to keep him "involved" in the ugly process of finding a financier for him and ultimately lying to him and not keeping their word on what was quoted to him originally. They took complete advantage of this young man. I promised him I would stay out of it once they called him back for a 3rd time and threatened to take the car away! I stayed out of it and told him he was on his own. He is an active duty Marine and is now re-stationed. He receives all mail at my home in McMinnville. I received the plates with a note stating they would help to put them on, imagine my surprise and anger when I arrived with plates in hand to have them put them on and "we don't have those brackets on hand". WOW. Another cost associated with his transaction that could have easily been taken care of prior to my arrival from McMinnville. Don't advertise that you will help, when you really won't! They had plenty of chances to remedy my thoughts of their business and how they do business but overall after this morning~ they failed to do so! Shame on them for dishonest practices!

Juan2know

Sep 10, 2012

The reason I'm giving this review is because of my pleasant shopping experience at Wilsonville Nissan. I did not have a clue of what I wanted. After some clarification with my salesperson, we went onto the lot and found a new Nissan Rogue with all the toys.I was impressed but I knew the driving experience would make or break the deal. Loved the way it handled and of course my head was buzzing with high tech information.I was really impressed with the GM, Mr. Bagley as he explained different options. I made a good decision and was nervous but breezed through finance and took advantage of long term service which I love. These guys are of the highest quality professionals that I've run across and I've seen many as I used to be in the car business. This was refreshing, so kudos to the entire staff for such a great shopping experience and by the way, my Rogue got over 30MPG on the highway, loaded down with stuff on vacation.Sincerely,John Young

judyaseyo

Aug 6, 2012

I have been a great customer with this dealership for over a year and all my family members bought their cars from this dealership. My great interest and friendship I had with this dealership was their great and nice customer skills they have with all their customers and they are ready to listen to their customers choices on vehicles you want to purchase with them. They do not keep their customers waiting along period of time and they always keep their customers posted on what is going with the vehicle purchase. I would recommend anyone out there who wants friendly, tireless and great customer service to visit this dealership and meet this excellent team.

isela

Aug 1, 2012

I walked undecided if I really wanted to invest in a new car. I walked away with a great Nissan Sentra 2012 great financing. the customer service was great especially for being a new car shopper. Overall I would definitely return and recommend the Wilsonville NIssan dealership.

wyantis

Jul 30, 2012

Joel Fowler is an outstanding salesman, very knowledgeable about the Leaf and its operation as well as an advocate for electric cars as practical vehicles for everyday use. With Joel there is no sales pressure, just straight honest answers to questions and he is a walking wealth of useful knowledge which he is happy to share. Joel is a great listener and asks great clarifying questions on driving and use interests so that the buyer understands the cars capabilities and how it would fit with there needs. I have purchased a number of new cars in my life and Joel is by far the best salesman I have encountered, I will gladly recommend him to others interested in a new vehicle.

D&K Schmitt

Jul 5, 2012

We were very impressed with the service we received after we contacted the dealer online. We made a 6 hour trip to the dealership based on the offer they made during our online contact and the dealership was as good (perhaps even better) than their online word. We were very impressed with their selection and their friendly service. We had the best car buying experience we have ever had and are very pleased with our new Frontier.

kgluft

May 22, 2012

Had limited time with my energetic 5 year old daughter to test drive a truck, have appraised a trade-in, go over after-market custom options, and get back on the road with a new vehicle within 2 hours. Kevin did it, and my family really enjoy the truck. Based on the experience of the trade-in and purchase, having the Dealer Service Department add the trailer brake controller and sunroof. Yes, could have saved $50 here and there, but based on experience with Kevin, willing to give them the business. Thanks again.

jteffinger

Mar 27, 2012

Roberta Martinez from the moment we called to buy a new Nissan Versa treated us with respect and efficiency. What was promised was delivered. We were suprised when we arrived to find our cute little Nissan Versa in their nice shop with a message on the white board congratulating us on our purchase. It was nice to see that even though we weren't buying a high end car we were treated like royalty. We live in Battle Ground and chose to drive all the way to Willsonville because the Vancouver Nissan Dealers couldn't follow through and wasted our time. We were pleasantly suprised and delighted with our service at the Nissan dealership in Willsonville. We would gladly give repeat service and reccomend to others.

Skendle

Mar 26, 2012

Called and e-mailed with Tim Wright. I drove all the way to Wilsonville from Kelso Wa because I believed Mr. Wright on a price and payment quoted to me by Tim Wright. I ended up walking out, only after being told by Mr. Wright that I wasted HIS time. After I got home, I had a message from him saying that he had accidently given me the wrong registration. Sure enough, I looked, and he had given me someone elses registration, with their private information and everything. But all ended well, I recieved a call from Allen Webb Nissan, and they treated me wonderful, I got the car I wanted, at the cost and payment they said. I would never go back to Wilsonville, but highly recommend Allen Webb, and ask for Joe. Everyone there is so nice.

lwess33

Feb 18, 2012

I really appreciate the terrific service I received when I took my car in for an oil change this morning for the 1st time at Tonkin Wilsonville Nissan. Chad McKay, my service advisor, was very nice and listened to my many questions. He was extremely patient as well. He really made me feel like I was a valued client! He even remembered that I called a couple days ago before my visit and that was really nice. The waiting room was clean and didn't smell like smoke. He looked up my year of Nissan Pathfinder to see if there were any recalls for anything just in case. I didn't have a long wait at all to have my oil changed either. I am definitely coming back and also recommending Tonkin Wilsonville Nissan to my friends! Thank you!

AprilN

Jan 19, 2012

I recently purchased a used vehicle at Tonkin Wilsonville Nissan. I spent a lot of time researching cars and dealerships on the internet and was initally attracted to this dealership because the used cars were high quality and fairly priced. I was very impressed with the superior level of customer service that was provided at the dealership. All of the employees of Tonkin Wilsonville Nissan were both friendly and respectful. I never felt pressured to make a purchase. They were willing to negotiate and I feel that I got a good deal. The finance department did an excellent job of presenting all of my options and securing a loan. I was very pleased with the entire experience and felt that the entire process was well executed on their part. This was by far the best car buying experience that I have ever had.

Jwood971

Jan 16, 2012

I took my Murano in and was surprised that Scott and Bill are no longer in the service dept. I dealt with Ronita. I didn't get a call about the status of service for over half day. I had to call her to see what was going on with my Murano. After three times calling the service department someone finally picked up and then put me on hold to get Ronita. I was on hold for over 5 minutes and tossed around several departments. Ronita finally picked up but I still didn't know anything about my car! She then put me on hold again for several minutes before she finally told me that my car needed over $2500.00 worth of work. I couldn't believe it. I asked her to do nothing else and have my car ready in hour for me to pick it up. When I got there my car and paper work were still not ready so I got to hear about 10 minutes of her personal life and some Toyota. I just wanted my car and paperwork. After the fiasco I took my Murano to another dealer who fixed it for $155.00. I will never take my Murano back to Wilsonville.

xterra_pdx

Jan 10, 2012

Scheduled and brought my 2010 Xterra in for a 1pm service appointment (oil change and noise check) for Saturday January 7th. After almost an hour of just sitting they started working on the car, Scott the service manager came in to the waiting room at that time to tell me that my car (which is just shy of its 2nd birthday and has 23k miles) needs a new battery. The car is well taken care of and all scheduled service appointments have been performed at the same time as scheduled. I take care of the car, to have a battery go out at less than 2 years is a bit concerning, especially since I had to pay $50 for a new one. The worse part of the the experience though is waiting 1 1/2hrs for an oil change and battery replacement, and they didn't even fix the noise my heater blower was making. The service manager was able to replicate the noise but I could not, so they didn't fix it? Then I mentioned to Scott that the whole process took quite a bit longer than I was expecting. He said that everyone seemed to bring their cars in for oil changes on that day. I mentioned that I had a 1pm appointment and he said that they don't book service appointments for oil changes and doesn't know who would tell me that I had a 1pm appointment. What was weird though is when I arrived at 12:50 they were expecting me and already had the work order drafted up. I mentioned that I didn't think I would come back to that dealership for service and Scott just shrugged and didn't say anything, didn't even apologize for the wait or reassure me that my car isn't a piece of junk, awesome!

tmvkumar

Jan 2, 2012

Wilsonville Nissan is awesome! Just bought a 2012 Sentra SR Special Edition. Roberta Martinez was the rep. who assisted me. After emailing and talking to several dealers (Nissan and many others), I chose Wilsonville Nissan for 2 reasons: 1) Their "After Christmas Sale" and 2) Roberta's friendly and honest communication. It's a very nice "car buying" experience. Thanks Roberta! and Thanks Wilsonville Nissan!

Patricia J. Valles

Nov 3, 2011

Our experience at Wilsonville Nissan was FaNtAsTiC and so was our sales associate, Roberta Martinez!!! We had been shopping around town trying to obtain a deal on a Nissan Juke. We visited the Beaverton Nissan and were only frustrated and disappointed. Although the sales associates were nice there, their sales skills had much to be desired. Roberta, on the other hand, was extremely professional, knowledgeable and efficient! We explained to her, over the phone by the way, just what we wanted, and she not only located our Juke (and the specific color we wanted), but was able to lower the sales price due to a current sale at Wilsonville Nissan. It was a win-win situation for ALL! We drove away, HAPPILY, in our Juke, and Roberta made a profitable sale! Everyone at Wilsonville Nissan were kind and extended an "at home" welcome, inviting us to freely call whenever a question or concern should arise regarding our new Juke. What more could we have asked for???!!! Our experience was absolutely perfect!!! :)))))) Thank you Roberta, and thank you Wilsonville Nissan!!!

boxer1234

Oct 28, 2011

Wilsonville Nissan Service was great when doing simple oil changes however when presented with a more challenging problem they failed miserably. When speaking with Ronita the first time around (May 20011) I felt she wasn't listening, frequently interrupting to agree with something I wasn't saying. When they were unable to replicate the problem she suggested I take a video bringing it in when the issue returns. In October 2011 I brought it back with video, this time Scott informed me video wouldn't do any good, the dealership would have to visibly see the issue before doing anything. A frustrating conversation with Scott on October 20th ended with him stating that they couldn't do anything more for me suggesting I may have to wait until the problem worsens. There wasn't any attempt to think outside the box, falling back on needing to replicate the issue. At this point I was unsatisfied with the problem solving exhibited by the Service Staff. While compassionate with Wilsonville Nissan's challenge with sending a Tech out for a 4 hour drive just to replicate an issue, waiting until the transmission failed was not a reasonable approach to resolving the matter. I asked to speak with Bill the service manager, confirming Scott had my phone number, to which he agreed. While waiting for a call from Bill I began to wonder if I over reacted to the situation and wondered if other dealerships would give me the same, "we have to see the issue before doing anything" response.After waiting more than a week for Bill to call, I called another dealership in the Portland metro area, described the issue and the challenge with replicating the problem expecting to hear the same "we have to see the issue before doing anything" response. Unexpectedly after a few minutes checking with a service tech, bulletin # NTB-10-150 was suggested as a possibility, based on my description and the verbiage within....NISSAN: MIL IS ON AND/OR SLOWER THAN NORMAL ACCELERATION. SLOWER THAN NORMAL ACCELERATION FROM A STOP AT TIMES, IF IT SHOULD OCCUR, HAPPENS MORE COMMONLY WHEN THE VEHICLE HAS BEEN DRIVEN FOR AN EXTENDED PERIODS AT HIGHWAY SPEEDS.They have ordered the parts with out seeing the car, indicating they will schedule the work to be performed when they arrive.

belindag

Oct 21, 2011

Jay was very straight forward and personable. John took alot of time to answer my questions. I felt very comfortable buying a car here! Thanks~~

rrmax1

Oct 16, 2011

Leased a 2012 Nissan Altima from Tonkin Nissan on October 15. Hendrix, our Sales Associate, was helpful and very well informed. He made my wife and family feel very comfortable about the vehicle and exhibited patience and professionalism during the entire process. Sean, the Sales Manager, helped throughout the process and was professional and friendly. He helped us secure a great deal without pressure. The overall experience was terrific. I recommend these guys and ask that you provide them with your business.

Cpd1986

Oct 10, 2011

The guys at Tonkin Wilsonville Nissan were extremely friendly, helpful and easy to work with. Absolutely no pressure at all and Rick did an excellent job answering any questions I had at the time of purchase. Rick went above and beyond to make sure I was happy with the Nissan Rogue. He was Definitely not your stereotypical pushy car salesman. I would definitely recommend Rick and Ron Tonkin Wilsonville Nissan to a friend or anyone looking to buy a car. Hands down a pleasant buying experience. Thanks again Rick, keep up the great work!

jessica0273

Sep 20, 2011

I went to Wilsonville Nissan to look at new cars on a weekend. I left not feeling pushed at all. Rick showed me different options of what I was looking for and really listened to me. The next weekend Rick had called to just see how I was doing in the car hunt. I told him I was going out to buy a new car this weekend and he just said ok.......that was it? No pushy saleman on the other end of the phone? Well I went to other car lots and just got the regular salesmen and one lot no one even came out and helped us. I went back home that saturday and thought about it overnight. That Sunday I decided to call Rick at Wilsonville Nissan. He remembered me and pulled my paperwork from the weekend before. By the time I got there he had the perfect car pulled a the front for me and we were on our way for a test drive. I fell in love with the NIssan Rogue. Before I knew it, it was my new car with great payments and it was so easy. I don't know why I went anywhere else. I have bought many cars in my life and I definitely have to say that Wilsonville Nissan is the best experience I have had. Everyone there was great. The finance manager was wonderful. I would reccommend Wilsonville Nissan to anyone. Thank you to Rick and everyone else for making a very difficult year for me into a great one with my new Rogue!!

rorypdx

Sep 13, 2011

I started the process of buying my vehicle online and was fortunate enough to deal with Hendrix Nimako at Tonkin Nissan in Wilsonville. Hendrix was honest, competent, efficient and very friendly throughout our entire negotiation process. He made my buying experience easy and I felt like I got a good, honest deal. When I arrived at the dealership he had my vehicle ready to go and went over everything I needed to know before I left. The rest of the staff I interacted with at Tonkin was also very friendly. Both Hendrix and Finance Manager, John, offered me the usual add-ons (accessories and extended warranty), but never pushed them on me in a way that felt as if I was being pressured to buy them. Buying a vehicle and dealing with salesmen has always been an un-enjoyable experience. The guys at Tonkin changed my mind about that. It was obvious that customer service was a huge priority for them and that they sare NOT the stereotypical car salesmen. I am very happy with my new truck and my experience at Tonkin never took away from the excitement of buying a new car. Thanks guys!

Gadamorgan

Sep 12, 2011

This purchase was to replace my teen daughter's car that had been totaled when she was hit recently. The accident was traumatizing enough, so we wanted the purchase to be as smooth, hassle-free and as straight-forward as possible. I spike with Hendrix on the phone, had the price was discussed and agreed upon before we got there. My daughter had test driven elsewhere and while the other dealership offered us same car for $200 less, we felt that the transaction would be handled more professionally and the service dept. would better support her and the dealership's commitments. We were not disappointed and it was worth the drive. A non-pressure environment with friendly and extremely knowledgable salesmen. Hendrix and Tim W. Lived up to their words and I would highly recommend them and Wilsonville Nissan.

ew

Sep 4, 2011

My daughter read dealer reviews on the internet after her Nissan broke down and decided to have it towed to Ron Tonkin. That was a good decision because the staff there are very pleasant to deal with, especially Bill and Scott Wendell. Scott took the time to provide advice on possible courses of action to follow regarding the car. It's great when someone shows concern and goes out of his way to give you ideas as to how you might proceed in a difficult situation.

frmrms92

Aug 8, 2011

Roberta met us at the door, introduced herself and asked how she could help us. She told us they didn't have the 3.5 Nissan Altima that we were looking for on their lot but immediately began to search for the car we wanted to buy. She took us for a test drive in a 2.5 Altima, but we still wanted to purchase the 3.5. She and the manager continued to search until they found a car that was acceptable for us. This was about 7:00 pm, and they had the car at the Wilsonville dealership ready for us at 5:00 pm the next day. Roberta went over the features of the car and how to operate them and connected our phone to the Bluetooth. When we tried to transfer the directory to Bluetooth, we were unsuccessful. We drove back to the dealership, and she attempted to transfer the phonebook. She found that our phone was not compatible with that feature, which was very helpful for us to know. We really appreciate the effort she and the manager made to find us just the car we wished to buy. We are very happy with our new Nissan Altima.

angelaporter2001

Jul 22, 2011

Best car buying experience EVER!!! They worked with my husband to get him into the truck he wanted. Then a week later, they were able to get me into the vehicle I've wanted for the last 2 years! Very knowledgeable and their customer service is the BEST in the Willamette Valley!! We recommend Wilsonville Nissan to everyone we know.

skip10

Jul 21, 2011

My transaction was done long distance and the experince with working with James and the other folks at Ron Tonkin Wilsonville Nissan could not have been better. I would highly recommend them to any one looking to purchase a vehicle. I live and work in Yuma, AZ and my wife lives in Veneta, OR. She needed a reliable vehicle and we found it at Ron Tonkin Wilsonville Nissan. James worked with both my wife and I to make the purchase happen.

ross cady

Jul 19, 2011

Exelcellent experience. No high pressure sales. Finance part was easy and comfortable. John was very pleasant and explained everything. Ed was very thorough. Friendly, made my wife and I feel at ease. Worked with us to get the deal we wanted even after we went to another dealer. We came back to Ed, he got us the exact car we wanted and at the price we wanted. A great dealership to work with. All the people from the manager on down were very pleasant and professional people. It took away the feeling of the horror stores of buying a car. Best of all, John is an OSU grad. Go Beavs Ross and Cindy Cady

rttim

Jul 19, 2011

Between vehicles for my wife and myself, this is the 10th time I've participated in the "car buying experience". It's not something I particularly enjoy or would call a pleasant experience - right up there with getting a tooth pulled on my all-time list!This time was different. From the time of my initial phone call to check the availability of a vehicle on the weekend add to driving away in our new Frontier it was a very positive and hassle free experience. Everyone we met was courteous, friendly and helpful. In synopsis:1. When we arrived at the dealer, Tim had the vehicle we were interested in ready and waiting to test drive. He did an excellent job on describing the vehicle's features to us and factually answering any question we had.2. The evaluation of the vehicle we were trading in was handled in a fair and professional manner.3. While the paperwork was being prepared, he took the time to show us around the dealership and introduce us to the service and parts dept. managers - those we'll be relying on for maintenance of our new vehicle.4. Completion of the paperwork was timely and accurate, and we were on our way.In a time when the words "customer service" are so often and casually bandied about, in my opinion the folks at Wilsonville Nissan exemplify what it truly should be, and we would not hesitate to recommend them to anyone.

brogrens

Jul 17, 2011

Tonkin Wilsonville Nissan Phone: 503-258-614026700 SW 95th Avenue Wilsonville, Oregon 970707/16/2011My husband and I just wanted to say thank- you to our salesman James Jay Palacio and his manager Sean Alderman and John Nyguen who processed our paperwork.My husband and I live in Fairview Oregon, Yet due to the outstanding service we continue to receive we, still drive over 45 minutes to purchase our vehicles from Tonkin Wilsonville Nissan We generally go to their website www.tonkinwilsonvillenissan to locate a vehicle of interest and then call or walk in to speak with a salesman. Our experience has always been the same, whether its been raining or, their getting ready to close every salesman, we have come had the pleasure of meeting, happily takes the time to show us a vehicle. After, we have chosen a vehicle of our choice, our salesman than leaves once to talk with a manager, then, comes back with a straight forward price, and 3 or 4 payment options depending on the down payment we as the customer would like to put down. The company is very honest and often will go the extra mile to get us the best deal and interest rate they can. Of course they cant create miracles; so this will depend mostly on your credit score.Honestly, the only reason our payment might change is, if we have forgotten to, purchase something like gap insurance, an extended warranty or additional service plan. We have found purchasing some of these options has saved us money in the long run.In closing, yes we still have checked out other dealerships, yet we always go back, because no other dealership has provided us with this type of experience. So thank-you again, for making our car buying experiences a pleasant, swift and enjoyable one.Tammy and Dewey Brogren (503)512-8990

tallman1024

Jul 16, 2011

This is what buying a car should be like. State of the art facility, honest straight forward employees, no surprises. The advertised deal was the deal. Rick was thorough, professional, respectful and very knowledgeable. Sean was there to make sure everything came together. There were no games played by anyone. John was the best Finance guy I've encountered in many, many years of car buying. I drove my new Xterra home. I don't care where you live in the greater Portland area. Maybe Beaverton is much closer. Don't be fooled. Save yourself the time, aggravation and frustration. Drive to Wilsonville. Visit Tonkin Nissan. You won't regret it.

MGy B

Jul 6, 2011

From the moment I walked onto the lot and Jay greeted me I was treated more like a friend and neighbor than a potential customer. When I did make the decision to purchase my 2005 Nissan Frontier truck from them, it couldn't have gone better. I am so glad I stopped and so glad I chose this dealership - I am so excited with my new truck I am already referring my friends to this dealership - see Jay, he made the transaction seamless. I had just purchased a vehicle for my kids at a Ford dealership the month before and was highly disappointed in their sales process. So glad I came to a dealership that LISTENS to your needs and helps you find the vehicle that fits your needs.

moonngo

Jun 15, 2011

Wilsonville Nissan is a great place to buy a new car. The service was outstanding and the staff was very helpful and courteous. What we immediately noticed was how clean the dealership was. Our sales representative Rick Gilpin was the best auto sales associate we have ever encountered. Thank you for a great experience.

summitdoc

Jun 12, 2011

Drove in with our used car. Knew what we wanted and drove off with it that same day. Everyone was super. NO pressure to buy a higher priced model, and the price we got for the trade in was quite fair, given the work it would have needed for us to try to sell it. We enjoyed our time with Hendrix a lot and got a picture of him and me with my cute new car

powellorio

Jun 7, 2011

We recently purchased a Murano and received both excellent service and a great price. We visited several dealerships before Tonkin and Jay did the best job by far demonstrating the vehicle's features. That demonstration definitely sold us on the Nissan compared to the others. Everyone was friendly and professional, and there was absolutely no pressure put on us to purchase the car or the upgrades (although they were presented to us). The dealership itself is spotlessly clean and modern (unlike others we visited), plus it was nicely stocked with free beverages and snacks. We love Tonkin Wilsonville and would recommend them to anyone.

tespinas

May 19, 2011

Rick Gilpin made our car buying experience simply the best! Everything from the moment my wife and I stepped into the lot to the time we left, Rick made us feel like family! I can go on and on but you get the picture! Quality of service, friendliness, price you name it just again simply the best all because of Rick Gilpin!

sbrenner001

May 17, 2011

A great experience to find a salesman that was superb! Hendrix Nimako was such a joy to work with. He was friendly, patient, so kind, and gave all his help to make everything a great deal. He was right there from beginning to end. We enjoyed our experience in all areas and would go back again.

dealers_suk

May 10, 2011

Lying ###'s! Lied about the payments, lied about how much they would have to put into my trade to be able to sell it. Cost me over $200 in gas and a day off work just to go there and get screwed. Will never deal with Tonkin dealerships. Avoid David Moore if you are dumb enough to go there.

Profzeb

May 5, 2011

I took my 2008 Frontier in for routine servicing at 45,000 miles. Upon inspection the mechanic found a defective u-joint. Scott said the work would be covered under warranty, and then offered a free rental car due to the extra time the repair would take. There was no haggling or "hidden" charges, just courteous and professional service.Thanks again Wilsonville Nissan

jggoregon

May 4, 2011

As a 68 year young male I have bought my share of new cars - among many other things.And I would have to say this was far and away the best experience I have ever had. The open and friendly atmosphere would make me send all I know to this dealer and great saleman.

Jenifer.11

May 3, 2011

Tim Wright was a great person to work with. He kept my sisters and I comfortable and happy all the time. Tim gave my sisters and I a nice tour around the shop. He answered all the questions we asked him positively and respective. I really had fun being there.

18tillidie

Apr 30, 2011

Clean and well maintained dealership. Everyone was extremely friendly and knew within few discussions what I wanted and matched everything to my satisfaction. They took care to make sure every short detail of my requirements were met and I really liked it when they got my favorite color shipped from WA for me as was not in their stock.

dnrsilver

Apr 30, 2011

When we first arrived at the dealership, one of several sales people approachd us before we exited our vehicle. I said to myself, here we go, typical car salesman and high pressure. I was pleasantly surprised when there were no high pressure tactics and we were treated with utmost respect. The salesperson that we talked with was Rick Gilpin. He was very friendly and professional. With the rebate program and the nice dealer discount, it made the purchase very easy. We didn't have to go through all of that senseless negotiating. For us it was a take it or leave it price and that made it easy. Everyone at the dealership that we talked to was very friendly and professional. If the service department turns out to be the same, then we will be very happy.

flyingsquirels

Apr 29, 2011

Overall my experience at Tonkin Wilsonville Nissan was a good one. Although I felt that Jeff in Finance and Craig in Service provided really great customer service. Jeff did a great job going over all the finance/warranty options and explaining anything I didn't understand. I was able to talk to craig a mechanic and I really appreciate him taking the time to listen to me and address the few concerns I had upon purchasing the vehicle. Those two employees is what made me decide to give the customer service score a 5 on this review.

jukemama

Apr 25, 2011

Rick at Tonkin Nissan was great! He really worked with us to get us the Juke SL we wanted, with a fair price for our trade. Even though it took us almost three months to commit, he was patient and honest. We had looked all over Oregon and Washington, and had contacted several other dealers before buying. After getting low-balled by some, and outright lied to by others, it was refreshing to work with Rick.I really feel like Rick and Tonkin Nissan valued our business, and while we have not yet gone in for service, the service department was IMMACULATE when we took our tour, and I must say I've never seen a cleaner restroom. :o)Jeff in finance was helpful and didn't waste our time and didn't talk down to us regarding our options. Usually the finance department is where you can have your worst experience when buying a car, but I was pleasantly surprised with Jeff's professionalism.Thanks, Rick, for getting me into my new Juke. I love it!!

JTippit

Apr 24, 2011

We moved to the Beaverton, OR area from St. Charles, MO. We have always taken our Nissan Maxima to our local Nissan dealership for service, but the idea of starting over in a new city/state seemed a little intimidating. Would the service be as good? Would the service department be honest and dependable as what we were used to? The answer was that this dealership was even better than the one back home. There is a Nissan dealer closer to where we live, but I'd read some reviews I wasn't comfortable with, so we drive the extra miles to the Tonkin Wilsonville Nissan dealer gladly. For example, I was used to our old dealership rotating my tires every other oil change...even though the car gets less than 1,500 miles per every 3 months. Tonkin checks wear and only rotates if the tires actually need it. That's a small thing, but it shows they don't do unnecessary work just to make a few bucks more. The boots and/or bushings for the front struts are torn and are making noise. We had no idea what the noise was, so they checked it out for us, identified the problem and said it's not imperative to fix them at this point, unless the noise gets worse. In the meantime, they're keeping an eye on them for us and checked them out at every oil change. No pressure to do more than is needed. How many repair shops can say that?We highly recommend this service department for any Nissan owner. We haven't dealt with the sales department yet, but if they're even half as reputable as their service department, we'll be quite pleased.

terry.johnson777

Apr 22, 2011

Bill Rush and Jason Emery are beyond the best!! I locked my keys in the trunk of my M45 and, despite my best attempts, I was unable to get the trunk back open. I came to the Wilsonville Nissan service department after hours and Bill just happened to be there working late. I asked him about getting a new key cut and without a second thought he went to work helping me. He called back to the Parts Department a couple of times, but he was unable to get ahold of anybody. Then he proceeded to call the Parts Manager, Jason, on his cell phone. Jason was driving home, but when he heard that I was in need of a key he turned around and came back to the dealership. Bill, through some research, was able to find the key code for my Infiniti, and Jason cut me a brand new key without hesitation. Both Bill and Jason displayed the utmost professionalism and complete committment to customer service. My next car will definitely be purchased from Wilsonville Nissan. They have gained a customer for life.

MsKat

Apr 11, 2011

1st off I did send in a positive review a cpl mos ago but at this point need to make a few corrections and suggests a cpl warnings:1) make sure they have the title for the vehicle you are buying !!We purchased our 2005 Titan on Dec 10, 2010 and are STILL waiting for plates. They did not have the title for this vehicle.2) if you find your vehicle via the internet, be sure to PRINT out the description and what it comes withWe found our 2005 Titan via the internet, went to dealership, loved the vehicle, bought it, got home and was re-reading the internet description and found that there was a cpl of things it should of had with it. a) 4 tie downs for the bed..imagine they weren't there, however Wilsonville did correct that as soon as it was brought to their attention.3) Be sure you have a MANUAL.Our 2005 Titan did not have a manual and it had alot of bells & whistles that we needed to become familiar with. Wilsonville did correct this when we brought it to their attention and sent us a manual.The other little thing which has never made sense to me is when you buy a NEW vehicle you get 2 keys/2 FOBs but if you buy a USED vehicle you get 1key/1 FOB..hmmmm makes me wonder what they do with the 2nd set..chg the chip in the key & re-program the FOB for their own vehicle or another vehicle or sell as new to make additional money...I believe dealerships should handle USED vehicles as if they were new..titles should be in their possession, manuals should be included, if you list the vehicle with accessories then be sure they are there. Don't be cheating the customer, its bad for business..

midorigrp

Apr 10, 2011

My overall experience at Tonkin Wilsonville Nissan was outstanding. The friendly staff members I met and the speed of the deal, made me very happy with the overall process. But, the most important person in the whole experience was the saleperson I dealt with Rick Gilpin. Rick made the whole process very easy and comfortable for me. Rick Gilpin and Wilsonville Nissan thank you very much.

Wakrimasen

Mar 31, 2011

No hassle buying. No argument about not wanting to hear any presentation on addition warranty coverage, paint protection, extended service, etc. Ed Doran was very helpful and leading me through the buying process and to make sure everything was in order. Great dealership.

Dpavlich-boaz

Mar 28, 2011

We drove over 3 hours to look at the truck we wanted and are very pleased with the vehicle, the extras of the red carpet treatment and the whole purchasing/financing thing. Each person we cam in contact with, sales, managers, and detailers geninuely were there to give us service! We found Ed Doran to be people orientated, people centered, concerned about what we wanted, and at no time was there the rushing around behind scences with the secret language of buying a used car. Ed was also proud of the Tonkin Wilsonveille name and company! Throughout the purchase process Ed introduced us to the people he works with (Sean/Sales Manager and Damian Lopez/Finance) other employees of the Tonkin Wilsonville team also came up to us to make sure we were doing fine! We will be back and we will also let our freinds and family know that it is well worth the time and effort to travel there. What also was impressive to us was they knew how to handle the finance for out of state sales tax carrying about the Oregon laws and Washington laws (way to know your stuff Damian)!Happy Sales Tonkin Wilsonville! Sincerely, Debi and Tony from the Kitsap Penninsula in Washington State

EKskewido

Mar 23, 2011

To put it bluntly, I hate having to buy a new car. I always left with the feeling that I was the victim of a "con job", and that explains, in part, why I kept my old pickup for almost 19 years. However, I can say my recent experience at Wilsonville Nissan was not at all what I expected. Very low keyed, no presure and, most importantly, no sense that I was "conned".A nice group to work with.

flimmaker

Mar 22, 2011

Wish we'd come in on the weekend so everyone didn't feel rushed, since it got pretty late by the time we were done. Best price we found for the vehicle in the area. We test drove a Cube at another dealership, but Ed made sure that we test drove this particular car and became familiar and comfortable with it. I would say on the CVT, it's true that you don't feel it shift when you are excelerating because it doesn't. But, you definitely feel it shift when you are coming to a stop. So, explaining that differently would probably prepare people for how it functions better than to say you just don't feel it shift. I, personally, do not care for pressure in the sales process. That's part of why we bought at Wilsonville, from Ed. We test drove some vehicles there and returned after looking at other vehicles in other places. The staff was friendly and fair and didn't pressure us too much. Pretty much none at all is too much for me. So, for me, having my business is the review that is needed. Continuing to give good service, without too much pressure, will keep me coming back. Also, the finance manager, Damien, was great to work with.

jonnythumper

Mar 18, 2011

OUTSTANDING CUSTOMER SERVICE - always friendly and informative; this group never makes me feel like they are "doing me a favor" by helping me - they actually seem to care that my vehicle is serviced to my satisfaction. I recently had a dead lamp in my headlight - Bill and Scott jumped right in and had the replacement bulbs in place before I even finished paying for the part. Needless to say there was no "service charge", just a quick handshake and a "thanks for your business" and I was on my way. There is a dealership closer to my home (Beaverton Nissan), but candidly - they are a terrible outfit and don't hold a candle to the EXCEPTIONAL team at Tonkin Wilsonville Nissan.

ss66sothersn2

Mar 16, 2011

Definetely 5-Star treatment. Tim Wright was great. We decided late on a Friday afternoon that we had found the perfect car for our daughter and with Tim and Sean Alderman's help we were able to pick up the car on Monday afternoon. Was the best car buying experience that we have ever had. We will be back the next time we are looking for another vehicle. Would recommend Tim and Wilsonville Nissan to anyone. They made us feel like we were the most important customer they had and that is so very rare these days. Thank you again to all the staff at Nissan. Tim - you rocked!!

jseverson

Mar 7, 2011

Ed Doran was great to work with. Easy going, and low pressure. We had originally planned to trade in our vehicle as part of the purchase. We decided to go another direction with our trade after recieving what we felt was an extremely "low ball" offer. A little too much pressure was put on us at that point to keep that trade in as part of the deal. It was obvious that dealership "sales games" were being played with regards to our trade-in, something neither my wife or I appreciated.The paperwork signing and financing was professional and quick.We did have a minor maintenance item that popped up a day after we purchased, that was taken care of by the dealership quickly and professionally. Ed Doran and a sales manager went out of their way to personally drop off our car after maintenance to our home. Very much appreciated.

dtidball

Mar 6, 2011

This was a great car buying experience. Jay was straightforward and respectful throughout. He created a relaxed atmosphere and help me get exactly what I wanted. Damian Lopez was my GSM and I believe he was sincere it trying to get the very best for me. I will absolutely refer friends and family to this dealership and Jay Palacio.

mattandbill

Feb 27, 2011

I had the best car buying experince ever, Jay and all the other sales rep at Nissan Wilsonville were great. Jay was an awsome car salesman, no presure and was there to answer every question. Thanks Jay got the SUV we were searching for.Bill and Matt

judy79

Feb 25, 2011

Tim W was very professional, knowledgeable and friendly sales associate. I was impressed with getting all my questions answered and I was satisfied with the answers. I was introduced to all the guys who were working on my vehicle financing by Tim (Bruce, Joel and Jeff) and the process was pretty quick and accurate. Tim will make sure you walk out of their office with the vehicle you are happy to own and the one that will accommodate all the needs you are looking for. I will highly recommend Tim as being one of the best sales associates I have ever worked with, and the rest of the crew were great too.

HeidiJanosek

Feb 23, 2011

Really great experience. Everyone was friendly and open. They helped me with my trade-in and helped me choose the vehicle that best suited my needs, including financial. They spent time as I test drove multiple vehicles to find the right one. I would recommend this dealership to anyone. Thanks!

plp_nissan

Feb 14, 2011

Rated quality of work a 4 since the temporary plates were not on the car when I received it, so I couldn't drive the vehicle until a few days later. In addition, It appeared that the car had not been washed before it was delivered. Aside from those minor issues, the experience was great and the dealership did very well.

Gary W

Feb 11, 2011

Exceptional customer service - exceeded all my expectations - I had old ideas of how a dealership operates - I have a very positive idea now.I will return to Wilsonville Nissan for service work - Very, very impressive at so many levels - quality work, professional at every turn.THanks for the great experience!

SherylSmith

Feb 10, 2011

First and foremost, there are not enough adequate words to express my deepest gratitude for the exceptional customer care in which I received (and my twin sister) at Tonkin Wilsonville Nissan. The moment I walked into the dealership, I was acknowledged without feeling as though a vulgar was in search of it's prey. The entire Nissan staff created a climate of respect, warmth and personalized care. Given my recent cancer diagnosis, I was feeling emotionally overwhelmed and I needed to financially position myself so that I could pay for all the upcoming medical costs. Subsequently, I needed to trade-in my current vehicle and replace it with a more cost-effective, reliable, comfortable, and of course, pleasing to the eye. Believe it or not, there were no hidden agendas!! I was well respected, encouraged to share my concerns and patiently attended to by Ed Doran and Sean Alderman. I strongly believe both men took into consideration "my best interests". No matter how complex or trivial my questions were, I was always well received. They are the gurus and epitome of customer care; extremely patient yet focused, professionally knowledgeable and honored my priorities of what I needed. Given the fact that my twin sister also purchased "The Cube" the evening before, she had nothing but elation and positive praise. Without a doubt, we recommend this Dealership. In our opinion, what differentiates Tonkin Wilsonville Nissan from their competitors is their true authentic & outstanding care, quality of product and willingness to meet the customer's needs. With Gratitude,Sheryl A. Smith & Kathryn M. Smith(aka.. Cubed Squared)

yogibearff

Feb 9, 2011

WOW! I am the first person to say that I hate buying a car. Let's face it, you do the research and then start looking around lots when the salesmen are not around because you're just tired of going to a place during business hours and either being pushed and hounded, or, you get completely ignored. People make the difference, and, Rick Gilpin at Tonkin Wilsonville Nissan really impressed our family - BIG TIME! In a nutshell, he just strikes the right balance of everything. He's affable, friendly, and personable. You never feel like your being sold or hustled. It was great to have someone ask us not only what we wanted and take our responses to heart, but also find a vehicle that provided everything that we were looking for an in our budget. Other than my motorcycles, I have NEVER bought a foreign made vehicle before. I've always stuck with Dodge and Chevy. Clearly, Rick makes me wonder if I have been short changing myself all this time. He gave us choices and options; but never tried to impose anything on us. He was forthright in his replies. Generally the word honesty and integrity don't come to mind when thinking of a car sales person; but, clearly this dealership has found the needle in the haystack. I would recommend anyone to this dealership, hands down with no regrets or wondering if I steered someone in the right direction. I have never been able to walk away from buying a car and find it to be an enjoyable experience; but, Rick sure made it that way. By the way, we ended up buying an Xterra and we and our two Labrador Retrievers, Teddy and Oso, love it!

rholmes47

Feb 8, 2011

First let me apologize to Rick and his staff for not doing this sooner but health issues have limited my time. When my wife suggested buying a new car the thought of having my one of my teeth pulled came to mind. What we experienced prior to my going to Wilsonville Nissan was just short of that. We had a car in our driveway and a bad taste in our mouth. We went to Wilsonville because my best friend from Eugene did the same and was delighted at the result. We were greeted at the door by Rick Gilpan upon our arrival. His demeanor was such that you felt comfortable. I did not tell him of our experience at first to see what he would do. In the time we spent there, we knew what the different options were in each vehicle the pro's and con's, we met the staff who would be interacting with us, the sales manager, Bruce, Bryce the Finance manager, Bill in service. Looking at the service bays one could eat off the floor. Quality throughout.My wife is very happy with the new Nissan Murano and will probably buy again from these wonderful folks. Just for FYI, Rick calls and checks on the health issues facing us and I truly believe he is concerned and not because we baought a car.

rskilpatrick

Jan 30, 2011

Our purchase of a new car from Wilsonville Nissan was the best experience we have ever had with an auto dealer. From our first contact with this dealer, several months ago, until we decided to purchase Ed and his predecessor made the experience very enjoyable. There was never any pushing to make a hurried decision and they spent a tremendous amount of time with us to answer all our questions and concerns.

Bond03

Jan 29, 2011

The dealership was willing to pull the car around to the back so I didnt have to look at it in the rain. they asked if i need anything while i was waiting. what really got me is that they were the only ones that would like me buy a car.

bjc

Jan 28, 2011

Great dealership and even greater salesman!! Jay was not your normal car salesman, he was great. No pressure what so ever. It felt like you were talking to one of your best buds!! The process was fast and painless. The service did not stop there! Damian Lopez in finance worked his butt of to get the top notch rate at a credit union!! It was all around a great place to buy a vehicle. They have a costumer for life!! Thank you guys again!!

dchristensen

Jan 20, 2011

I would recommend this dealership to anyone who is looking for a new or used car. I have purchased several cars over the years with less than desirable experiences (pushy salesman, ambiguous financing, inflated pricing, ect). These people are straight forward, friendly, and knowledgeable. After walking out of a popular dealership that would not give me a straightforward price on a car, I called them up and received a quote over the phone. Still uncertain of the quote, which was way below the competition, I made my way there only to find myself purchasing a car at the quoted price. I never do these ratings though wanted to express how genuinely impressed I am with the way this company does business. I only wish I didn't waste so much time at other dealers before coming to this one.

sas300zx

Jan 20, 2011

I can't say enough good things about my years of experience with the Service Department at Tonkin Wilsonville Nissan, and specifically with their Service Director, Bill Rush. I have had my vehicle, my 3rd Nissan 300zx, serviced at Tonkin Wilsonville Nissan since it first opened. I relocated here from out of state, and at that time, the only Nissan dealership within my area was Beaverton Nissan. After MULTIPLE horrifying, and dangerous, experiences there, I began to look for another Nissan dealership to service "my baby," as I refused to EVER return to Beaverton Nissan.I was pleased when Tonkin Wilsonville Nissan opened, but was reluctant and skeptical, after the horrible experiences with Beaverton Nissan. I worried that this was typical treatment for Nissan dealerships here in Oregon. But since it was important to me to have my vehicle dealer-serviced, I decided to take a chance. And I am SO glad I did.Having been in the customer service field for my entire career, I am especially particular when it comes to my car. Bill Rush is absolutely the epitome of what you hope for in a service department manager. And that highest level of quality is a requirement for all of Bill's staff. Bill and his team are beyond professional, courteous, and friendly. To say Bill has gone out of his way to help me is an understatement, to say the least. Bill has gone WAY above and beyond, and has done so willingly and with a smile, and asks if he can do anything more.Bill's service department is IMMACULATE. I'm greeted warmly at the door and my service needs are quickly and thoroughly evaluated and written up. The work done there is competitively-priced and FAST. The staff keeps me apprised of the status of my vehicle as it progresses, as I always wait while my car is serviced. I'm comforted in the knowledge each of Bill's service members treat my vehicle as if it was their own. And finally, my vehicle is washed and delivered back to me in squeaky-clean and SAFE condition.If the first-rate quality of Bill's service department is any indication, I look forward to being able to buy my next vehicle from the Tonkin Wilsonville Nissan sales department.I thank Bill Rush for being such an all-around great guy, and highly recommend him and his team for quality done with expertise and a smile.And when you go to Tonkin Wilsonville Nissan for service, tell them Sharon sent you!

DarkAngel

Jan 16, 2011

The employees of the service department have always greeting me with a smile and genuine warmth. They explain every service and recommend appropriate maintenance options. They have always been very timely and professional and go the extra mile. Very easy and convenient to make appointments. I can trust my car with them.

hannah linebarger

Jan 15, 2011

The Tonkin Wilsonville Nissan employees we interacted with gave service with a smile. They are good listeners, responsive to needs, not "pushy," thorough, and provide interesting conversation to take the customer's mind off nervousness. Thank you so much for giving us a very positive and non-stressful purchasing experience. Believe us, we have dealt with some nasty dealerships in the past.

asblackwelder

Jan 10, 2011

I went in to Tonkin to purchase a 2007 Nissan Murano. The dealer had the vehicle I was looking for at the right price. Mr. Doran was helpful and quite courteous in assisting me with my purchase. When I am in need of another vehicle I will certainly consider Tonkin.

dronia

Jan 10, 2011

I got the car I wanted for the price I wanted. I am quite happy with my used vehicle and I feel that Tonkin Nissan provided a quality product at a fair price. I would certainly refer my friends to Tonkn Nissan as they were professional and quite helpful in assisting me in my recent purchase.

ThadCollins

Jan 9, 2011

After dealing with more than a handful of closers in your industry over the years, I'm pleased to say that Mr. Alderman was by far the best yet. He brought a very personal touch to the experience and didin't seem pushy. Sean's knowledge base was extensive. However, he wasn't over-powering with auto-jargon. We found the dealership in Wilsonville to be hospitable, clean and professionally maintained. The new Salesperson, Robert, and the Finance Mgr., Bryce, rounded out a positive experience quite nicely.

schoolslave

Jan 7, 2011

Like I said, the customer service from Jay "Jay" Palacio was WAY BEYOND A "10", believe me,HE IS SOMETHING......AND the quality of work, they put a bra-cover on the new rogue that we bought, and it was started and finished when they said in the amount of time.......great, and looks GOOD ALSO......CAN not say enough about the FRIENDLINESS FROM ALL THE OF THESE PEOPLE THAT I LISTED ABOVE....THAT IS James "Jay" Palacio (sales rep) (GREAT GUY)---Sean Alderman, also a super person-----and last but not least!!!Damien Lopez went way out of his way, and he is their FINANCE MANAGER......very nice personOVER ALL EXPERIENCE....TOPS!-TOPS!-TOPS!!!!!!!!AND THE "PRICE"----Checked all around for pricing on the internet, and THEIR PRICES ON THE "ROGUE 2011's" THAT WE WERE LOOKING FOR, WERE ABOUT $2,000 TO $2,500 DOLLARS LESS THAN OTHER DEALERS IN THE VANCOUVER, WA AND PORTLAND. ORE AREA.........as we live in Vancouver, Wa. area.... Can not say enough about this dealership and THEIR PEOPLE--THANKS, Brett Fiher

antigonesev

Jan 5, 2011

From the minute we walked in, we were treated very well and felt at ease with the salespeople and other employees. No car dealership has amazingly cheap prices, but their offers were very great. We left with some estimates, and felt no pressure from them to buy; they only gave us all of the information they could on what vehicles we were interested in, and made suggestions and reccomendations. We came back a few hours later and bought from them due to their amazing customer service, and of course, because of the prices/quality they offered us. I'd say the only down side to the whole experience was A: the freezing-cold weather which made it hard to look around as much as we wanted to, and B: our inability to decide on which car to buy from them- they treated us that well. I know if we have to buy another car, we are certainly going to them FIRST!

josander

Dec 31, 2010

Jay Palacio was very friendly, personable and not pushy during the course of the sale. We would definitely like to work with him again. He did not try to get us to buy a Nissan even though the dealership specializes in these cars. Bryce was helpful with the financing and we were pleased with the overall experience.

suman

Dec 30, 2010

Here comes a double-edged sword. THE GOOD (only because of ONE person): My husband and I had an *amazing* experience with a NEW sales employee (if you do go to this dealership, look for ED DORAN, he deserves your business!!) who was the best "salesman" we've ever had the pleasure to meet. He was down to earth, honest, and did NOT play games which most sales staff members are guilty of. He is amazing and I wish we could've given him our business.THE BAD (talk about shady work): Though my husband and I don't have the best credit, we still decided to apply for financing for a Nissan Armada to help support our growing family. After test-driving the vehicle and spending a lot of time talking it over with Ed Doran, we decided to take a leap and fill out the application. Now, we've done this application at about 5 dealerships over the last 1-2 years. I know the way it works. After taking the application from us, the manager spent a good half hour (at least) working on it. Then he came over to us, and without explaining ANYTHING, said it would probably be another 15 minutes. He went back to his corner with one of the financing guys and while Ed Doran did his very best to keep us occupied (and distracted, as it was embarrassing enough to see the application taking so long) it began to be ridiculous. A full 45-60 minutes passed before even Mr. Doran could no longer take the lengthiness. He went over to check on what was going on and reported how we were told it would only be about 15 minutes. With accusation in his voice, the financing employee growled to him, "THAT'S why we DON'T ever give them a TIMELINE." Then why did the manager of the whole dang place do it? And why was the best employee in the facility receiving heat for it? He came back over and didn't complain about the altercation, just explained it would be a little longer and tried to get us to have some water or tea. Finally, the manager came over to explain that my credit score was lower than I thought and so it was taking them a while to negotiate with the bank. Fair enough, right? Well, multiple hours into the evening, we were finally told it wasn't possible to get the loan we wanted with the terms we needed unless we chose a less expensive vehicle. So with our heads hung low, our tails tucked between our legs, we apologized to the ever gracious Ed Doran for wasting his time. He told us not to worry and that he enjoyed every moment; he said otherwise he would've just been sitting around and he was glad we stuck with the car we wanted and didn't change our minds just to get a loan and a car THAT day. All in all, we felt it was a positive experience, even with the lack of communication from the manager and his financing staff.A few days later, I renewed my credit report tracker.... only to find we had not 1, not 2, not 5.......... but 9 (read it - NINE) auto loan applications/inquiries from the single day we spent at the dealership!!! NINE?!? The manager or financing staff couldn't even TELL us that the first, second, or even third company wouldn't finance us... they had to run us through 9 freaking companies? I find this unprofessional, unethical, shady, and downright WRONG. For a small family trying to make it in this recession, nine inquiries was undeniably ridiculous... we didn't need to have THAT car, THAT day, THAT badly. It's very unfortunate because now we are looking for less expensive vehicleS (multiple) and we can afford to purchase them.... and would love to give Ed Doran our business. But the dishonesty of the dealership as a whole (without Mr. Doran's name dragged through this, as he was oblivious to what was happening) is sickening and not worth wasting your time and feelings over. My credit score was slowly climbing and we had big plans for the next year or two as far as possibly even buying a home, but after nine full inquiries my credit score understandably CRASHED and BURNED. I am still shocked and appalled by the snake-like ways used over us this day. We may be young, we may be hopeful, but don't misuse and mistreat our trust and lives in this manner. GREASY AND GREEDY.

MsMontoya

Dec 26, 2010

We had by far the best car buying experience with these gentlemen. I felt like they were honest business men, almost to apoint where you'd wanna invite them over for dinner. They werent trying to "sell" me a car, they were trying to satisfy my needs and wants in a vehicle. Ed found the exact color car I wanted and got the price of my dreams. I have already recommended them to two family members looking to buy new cars, and I extend that remmendation to you.

alhagifamily

Dec 21, 2010

I thought the team was professional, extremely friendly, and knowledgeable. Ed (Our Salesman) really listened to our needs and truly understood what we needed in our next car. He also handled the whole sale transaction absolutely hassle free. Sean (Sales Manager) was very friendly and efficient and that also made us comfortable throughout the whole process. I want to also acknowledge Jay for being a great communicator; he was able to call me and invite me in just in time before I headed to Alaska and had the right car to show me. Not to forget Bryce, he was an absolute pleasure to deal with. Ed, Sean, Jay, and Bryce, Thanks for the Great Experience.Andrew Alhagi

sarafernandez

Dec 18, 2010

All personnel went to great lengths to meet our needs. They were patient, cheerful, and knowledgeable. We completed our transactions with all loose ends taken care of. We are completely satisfied.I wonder whether we might have saved $$$ by trading in the Titan on the Frontier purchase, but the way we handled it was our fault. But the dealership covered some other items which we would have had to pay for, so they were generous in that respect.

Martha Blake

Dec 14, 2010

I especially appreciated how carefully the staff listened to my description of my lifestyle and my needs. They helped me identify the right car for me and gave me just the information I needed. I had my questions answered--but I was not inundated with details that I did not want. And the late evening drive home in my new car with the old one driven by the staff was special. I came in searching and left with the car I wanted. Driving in to Tonkin Wilsonville Nissan was the best Christmas gift I have ever given myself!

Jamesa

Dec 11, 2010

From the minute I drove in to your service department, I was immediately greeted. Everyone was great, the service and dealership were so clean, friendly and very helpful. I have been to many other Nissan dealerships but, not like this one. I just went in there for an oil change for my 2008 Nissan Armada and they found my tensioner and belt were going bad plus my right strut was leaking. They fixed it all without any questions! They even let me have a loaner to take care of somethings! Thanks Mr. Scott Wendell and Ron Tonkin Wilsonville Nissan.Sincerely,James A.

BSBpdx

Nov 17, 2010

It ws a dark and stormy night -- no really, it was. The last thing I wanted to do was look at more cars, but a friend insisted. Jay Palacio appeared and in short order was driving us by cars in the lot to see what I might like -- jumping out in the pouring rain while we remained dry to examine window tags for features, etc. Then magically, he brought into the dry garage a car that matched everything that appealed to me -- from color, to features -- it was like he was reading my mind. He proceeded to show me things such as safety features that other dealers had glossed over or failed to mention entirely. A first-time car buyer, I took my time and the process proceeded over several days (including an adventure at another dealership -- rhymes with Gladstone Nissan -- where, upon my arrival, a promised-in-writing blue hatchback with bluetooth magically transformed into a beige sedan with no accessories, for $3,000 more than promised! Jay had tried to warn me, but what can I say, we had it in writing...). Back to a very gracious and HONEST Jay, who showed great help and patience. Only after we closed the deal well after 10:00 p.m. (a very pleasant experience with Bryce Gehlen working the financing), did I find out from my friend that she had overheard that Jay was supposed to have been home at 5:00 that night. He showed similar patience by spending even more time with me when I picked up the car to make sure I knew how each of the features worked, then called a couple of days later to make sure everything was going well. To me the mark of excellent service is what happens "after they have the sale." Needless to say, I've already recommended the dealership, and particularly Jay, to several friends. I live downtown, but plan to make the trek out to Wilsonville for servicing -- I need to deal with someone I can trust in a warm and friendly environment.

karlawak

Nov 15, 2010

After much searching on the internet, and test driving multiple vehicles, we found a used vehicle we felt might fit our needs at Wilsonville Nissan. From the moment we stepped onto the lot, it was an easy and friendly experience. Much different than we received in other dealerships. We felt the staff at this dealership were all truly working DELIGENTLY TO HELP US MEET OUR GOALS. They asked about, listened to, and cared about helping us reach our desired goal. Other dealerships tried to talk us into changing our plans. In the end we traded in a very well cared for minivan, that the only reason we were trading it in was to remove a car payment, for another well cared for vehicle that was reasonably priced. Voila - we now have one less car payment in our lives and a car that we can be as proud of owing as we were of our van. I thank each person involved for an experience that we truly appreciated. We have already recommended to friends and family that they use this dealership for their future needs. We hope to use their services again ourselves! THANKS to all the staff that worked with us!

jdeppfan

Oct 31, 2010

Ed was very helpful, friendly, and got me all the information I needed to pick the right car for me. He was also very polite, which is definitely something you want when you go through the process of buying a car. Everyone at the dealership was very kind and friendly. Over-all great experience!

Sandra.Stallings

Oct 31, 2010

After a bad experience at BEAVERTON NISSAN we went to Wilsonville Nissan to look for a new truck. Jay Palacio was our first contact. Jay was very friendly and listened to our needs and wants. Jay was understanding and took us to the trucks on the lot and explained the difference of the frontier in the 2010's and the 2011's.Jay had a lot of information and shared this with us. Jay was a breath of fresh air after our earlier experience. Sean and Jay had been very helpful about the information that was presented to us. They broke everything down to ensure that we were not being misled in financing or in the total cost of the truck. Sean was very helpful explaining where the warranties and rebates fell pointing out the difference with the marked prince and the dealers addendum. Damien helped with the overall what type of warranty to add such as the service packets. He explained the big picture of what would be a good idea and what would best fit our needs as repairs and such. Over all our experience with Wilsonville Nissan was informational, helpful and understanding of what we were looking to purchase. I am very happy we stopped in. Oh one more thing they still owe me a Nissan hat " wink". I will recommend your dealership to anyone that asked or does not ask about our new truck.

georgehs

Oct 29, 2010

I was in and driving my new car in two hours. The fastest service I have ever had when buying a new or used car. Jay and Sean treated me like I was royalty. I told them what I could afford and how much I wanted my monthly payments to be and they not only met my expectations but exceeded them.

johnsteph

Oct 28, 2010

Dealing with Tonkin Wilsonville Nissan in purchasing our 2010 Murano was by far our best experience. Hendrix Numako was helpful, warm and appreciative of our business. We felt more like good friends than salesman/customer. He and my husband talked by phone alot and Hendrix new exactly what we were looking for. As soon as this vehicle was delivered he sent a video of it to us with a list of everything it had. We had no luck finding the exact vehicle we wanted close to home and didn't hesitate to travel to Wilsonville to buy. We live about 230 miles away. Hendrix came in on his day off to work with us, greeted us as soon as we pulled into to their parking lot and made us feel right at home. Hendrix was knowledgeable and fun to work with. We also had great experiences with Jason in Parts, and Damian in Finance. Maintenance was great too, I feel bad because I didn't get their names. The General Manager even stopped to thank us for our business. When we left after saying alot of goodbyes and thank yous, we got a few blocks away and realized we forgot something there. When we went back Ron Tonkin had just stopped in and took the time to shake hands and thank us for our business as well. We wish we could go there for all our maintenance, but live too far away. We plan to schedule any whenever we travel to that area.

littlebreanna2000

Oct 25, 2010

Overall great experience. The staff were very helpful and friendly but not in a pressuring or pushy type of way. I could not ask for a better first time car buying experience. The follow-up phone calls to make sure everything was fine were much appreciated. I will definitely refer people to this dealership!

Steve Kerns

Oct 24, 2010

Of the dealers that I visited (Ford, Nissan, Toyota), the Tonkin staff were hands down the most respectful, honest and pleasant to work with.Some dealers were unhelpful or rude during my first visit when I was clear that I was not buying a car that day. The Tonkin staff on the other hand understood and treated me me great. The bottom line price was clear up front without haggling.Two areas that could use improvement:1) The time it took to close the deal and complete the transaction was too long - my guess is that it was around 90 minutes. There is no reason why this could not happen in 30 minutes or less.2) I'm not a big fan of being subjected to a sales pitch for numerous options from the finance staff. This should be dealt with by the salesperson and finance should just be there to sign the loan paperwork. While a few of the options were discussed earlier, there were a few that had not.

lamees

Oct 20, 2010

I am very satisfied with my purchase from Tonkin Wilsonville, not only that, but also with the friendliness of the salesmen and supervisors. They were very thorough with the car's options and they made sure I knew how to operate it correctly and safely. They were also very thorough with the process of purchase. They gave me straight forward information and deals and were honest with the payment and tried as much as they can to satisfy the customer. The salesman, Ed Doran, was very detailed when it came to any inquiries I had. They all made sure what I was buying was suitable for me and made sure everything was perfect! Thank you very much Ed, Bryce and Sean.

theD-mos

Oct 19, 2010

We went to the dealership on a whim, looking for something to replace our RAV4 that was big enough for our family but NOT a minivan. :) Ed immediately directed us to the Pathfinder. Let's just say, it's the perfect car for us. Ed listened to our concerns and found us a great solution. Couldn't be happier! Also, NO PRESSURE sales. I went in with a chip on my shoulder and left happy as a clam. Good job, guys!

netherda

Oct 17, 2010

Jay was so great to work with, we couldn't believe how fast the process was, yet he took his time with us, answered all questions, and showed how much he wanted us to enjoy our experience. Damian Lopez was also great to work with. Overall, everyone was great!

juncus

Oct 12, 2010

If buying a new car can be a pleasant experience, this time it was. All staff were friendly and Ed Doran and Rick were especially so. No high pressure tactics from anyone and this was especially refreshing. They want you to understand what you are getting and be comfortable with the deal. I intend to let these folks service my vehicle and would recommend them to anyone in the market for another vehicle. Ralph

kittiehawk56

Oct 12, 2010

This is the third Nissan we have owned. The people at Tonkin Nissan in Wilsonvillewere so helpful and the sales person we worked with, Rick Gilin went over everything with us,( other dealerships DIDN'T). All dealships should have a sales person like Rick. I would give his name to anyone that wants a new car. He went over and above board. Thanks a lot Rick. Herb and Kittie Henne

vashni04

Oct 6, 2010

Customer service: Jay was easy to work with and made an effort to answer every question asked.Quality of work: Very detailedFriendliness: Each rep I spoke with was pleasantOverall Experience: Friendly people and pretty easy to work withPrice: Price was decent

rlrenfro

Oct 4, 2010

This was the 8th nissan I've bought. Sean has worked with me before at another dealership. I appreciate his ability to work with us to get a great deal on our Pathfinder. We were lucky to find him at this dealer. Jay was a great salesman that let us work at our pace and helped get us out in a great amount of time.

JohnWyckoff

Oct 1, 2010

I stopped in on a Sunday to test drive an Altima 3.5 SR V6.There were no 3.5 SR's on the lot but Ed Doran said he would check other dealers.Ed got back to me the next day with a quote on a 2010 3.5 SR at another dealership.The price was lower than what Consumer Reports said was the lowest price you could expect to bargain down to.Based on the price and the great ratings by Consumer Reports I told Ed to order the car from the other dealer.Ed had the car ready for me to pick up on Tuesday night.I usually don't buy extended warranties on cars, electronics and appliances, but Damian the F&I guy had me buying a Nissan Gold Preferred 7 year/70,000 mile extended warranty at a very reasonable price.I am very happy with my 3.5 SR and a family member is happy to be driving my old car, a 2003 Altima 2.5S.Ed Doran did a great job getting me the car I wanted at a very good price.

ccodgton

Sep 25, 2010

I have to express my surprising and even pleasurable experience when looking for our new Titan. In the past I have had very stressful, negative and even manipulative experiences with other car dealerships. So, I was pleasantly surprised when Rick and other Wilsonville Nissan employees were so helpful and accommodating when we did decide to get our new Titan. I did not feel ANY pressure or ANY "game-playing" and we felt that we got exactly the vehicle that we wanted: and then some. I would definitely recommend anyone who needs or wants a Nissan to come to Tonkin Wilsonville Nissan

Chef

Sep 24, 2010

I had been looking for a car for about 2 months and everywhere I went the cars were either overpriced or the car salesmen were extremely rude. So when I went to Wilsonville Nissan I wasn't thinking I was going to find a car I liked for a reasonable price or that I was going to be treated as nicely as I was treated. Rick was very helpful and not pushy at all when I came to buying the car. He gave me honest answers and just made the whole experience enjoyable. Thank you again Rick.

tfshire

Sep 23, 2010

Buying a used car from Tonkin Willsonvill Nissan was a pleasure experience. Our sales person, Ed Doran was a pleasure to work with on our venture to find a used vehicle we both could agree upon. He was very helpful, answered all our questions and was always available during the week it took us to decide on a vehicle. When the Pathfinder we wanted was not available at your dealership, a black or gray Pathfinder he found one at another dealer . AFTER CHECKING IT OUT, AT OUR REQUEST IT WAS BROUGHT TO THE wILLSONVILLE LOT WHERE WE COMPLETED THE PAPER WORK AND TOOK IT HOME WITH A FULL TANK OF GAS. tHANK yOU

kennedyjaimie

Sep 22, 2010

I just purchased my first new car from Wilsonville Nissan and it was the best experience I've had working with anyone in the car industry. I searched all over Portland and worked with a handful of dealers. I had horrible experiences with pushy finance managers, salesman who didn't take the time to explain anything to me, people who overall gave me the impression that I was wasting their time. I came to Wilsonville Nissan because they had the best deal. I lucked out because they also ended up having the nicest staff, most informative salespeople, and just an overall welcoming atmosphere.I have never owned a Nissan, but I'm hoping to keep my new Rogue for many many years -- and I think Wilsonville has made a Nissan customer out of me because of their great service.Highly recommended. Worth the drive out of city limits =]

PapaD

Sep 12, 2010

We came in to look for a used Murano you had on the lot and our salesperson Hendrix who greeted us was very professional and friendly. We felt very comfortable dealing with him and he help us get all the information we needed to be informed on the vehicle we were looking for. The only reason we didn't purchase at this time was because the vehicle we came in on was sold and there were not any others we liked at this time. We are still in contact with Hendrix and he will let us know if you get another one in and we will come look again. We are not in any hurry to purchase a vehicle because we want the right one for us. Thank you for your help and the friendly dealership you provide to the public.Sincerely, Steve and Ann

clarsen

Sep 10, 2010

I couldn't believe how quickly the car buying process went. Hendrix got the numbers I was looking for the 1st time and didn't confuse or frustrate me to get me to buy. He was so efficient and I love my car! I would go on all day, but he's certainly the man to see if you would like to have fast, honest service!

jzang2005

Sep 7, 2010

Jay was fabulous. He was fun to work with, represented the product well, has lots of enthusiasm and has intergrity. These are the major factors that I look for in a sales person. Tonkin is lucky to have him working for their dealorship. I will defintiely recommnend the dealorship and Jay to my friends.

jellybubbles

Sep 6, 2010

How can you get any better than Wilsonville Nissan for a dealership and Aaron Smits for a salesman? YOU CAN'T. The overall experience was one I will never forget, from the incredibly clean, well maintained dealership and lot to getting to know a fantastic salesman/now friend named Aaron, I wondered to myself "is it possible to just come by sometime and hang out?" Long story short I am and will forever be a Nissan owner! Thank you for the unforgettable experience and love.

srpedersen

Sep 6, 2010

We had a bad experience at the Gladstone Nissan, so we weren't even considering buying a car when we walked into Wilsonville to look at their selection. We had such the opposite experience versus Gladstone, though, that we ended up buying from them that night. The folks at Wilsonville aren't the high-strung, stereotypical car salesmen. Kevin, the internet sales manager we dealt with, was extremely professional, didn't rush us and stayed two hours past his end time for the day. Their service department, while we obviously haven't used yet, looks immaculate. My home doesn't even look this clean! I feel like we got a fair, good deal and that's how you should feel about buying a big purchase like a car. We weren't pushed into anything, and we weren't tricked into anything (see my review of Gladstone!).

mfunasaki

Sep 5, 2010

We researched our purchase for an SUV at 5 different dealers - Nissan, Lexus, Acura, Toyota and Infinity. Based on the having the best 'relative' value, we decided on the Nissan Murano - Tonkin Nissan had the best deal. Jay Palacio helped us and created a great buying experience. I hate car buying, but acutally had a good time with the guy! He knew we were 'educated' buyers after researching the different brands and he didn't try and sell us on something we didn't want. He also made sure my wife was very comfortable with the car before we left the dealer. Great job Jay!

RobinsonKCR

Aug 28, 2010

Bill Rush is the best!! He is professional,friendly,courteous,personable and yes, fun to deal with!! I always make an appointment, am greeted the moment I walk in the door and my service is unbelievably fast, which always includes a complimentary car wash! Wilsonville Nissan is A+++.I've driven in unannounced on two occasions and received the same great service. What a great group at Wilsonville!!I purchased my 350Z at the Beaverton location, and will never go back especially due to the finance manager who was the epitome of a low life sleaze bag. Because my choice of Z's was not on the lot, I was promised my new car in 2 days. It came from Seattle with 200 miles on it. Not funny! Wilsonville Nissan is best, and so is my car!!

Jeff Glumac

Aug 21, 2010

Thank you to Rick Gilpin and Ed Doran for a pleasant, non-painful morning, as I shopped for a more appropriate vehicle. Ed was introduced as "in the process of being trained" but very quickly earned his stripes by paying attention to detail and basically knowing what he was talking about. Rick was a no nonsense kind of guy, who laid everything out there on the table. The entire experience was no pressure. Once I made a decision regarding the process or the transaction, it was honored and respected without influence. Unlike other dealerships I have dealt with, once I left the business with my new car, I actually liked those guys. Do yourself a favor and shop where you will be treated right, at Tonkin Wilsonville Nissan.

chasator