Tate Dodge Chrysler Jeep reviews

jayemag1

Apr 29, 2016

I'm enjoying my 4th Jeep and the last 3 have been purchased from Tate in Glen Burnie. Nothing in this life is perfect, but when there has been a problem, the sales and service team have worked to resolve it for me which I always appreciate.

Rammnan

Apr 26, 2016

Great management, salesman are professional and service department is on top! Would recommend to friends and family , the whole process was easy and painless. Definitely will retun

RJDean

Apr 1, 2016

Went in to cancel the service contract for our total loss vehicle. I was treated like the xxxx of the earth and was not given the courtesy that I feel customer service should have given to me. I was notified that there would be a wait for half hour to an hour. I was walked over to the waiting area and the team member even said "I can sell you a new car!" How about you help me get out of the first one? I'm even more aggravated that it took nearly 2 hours for them to give me 5 minutes of their time to process to cancellation. It took Karen literally 5 minutes. My money/business was good for you when I purchased the car but not good enough for 5 minutes of your time. Disappointed. I will not be returning to Tate. I will take my business where my business is respected and wanted. As another professional in a similar industry with monthly deadlines and goals, I would never speak to any of my 160 clients in the manner that was displayed today.

12345678

Feb 12, 2016

First I would like to start by saying I live a little over an hour away from the dealership. I go in yesterday and tell the guy I will be in the next morning to purchase the car. I call him while leaving my house, that is over an hour away to tell him I am on my way to buy the car, I show up at the dealership and someone walked in 20 minutes prior to me arriving and decides to purchase the car..... I am fuming mad and I call to complain and the managers response.... We have signs that say "the car you are thinking about tonight is the car someone else buys tomorrow..." Then it wasn't until I was so angry that I actually started crying that he was like I'm so sorry that this happened blah blahblah a lot of Bull S***. The only good thing about my experience was the car salesman was really nice and not pushy, so if you decide to waste your time to go there ask for Dezmon because he is the only person I would bother to talk to. Even though he should have said that someone was driving to the lot he was very professional and nice about everything and had my best interest in mind when I was trying to purchase the car, he had no problem answering any and every question I had. Also they have online sales prices and a sign outside of the dealership that say 3,000$ trade in guarantee but that doesn't go for the internet sales price that is written on the car so basically its a pointless false advertising sign to get you in their dealership.

Tate Jeep Victim

Feb 3, 2016

This dealership uses the Jeep moto. Take advantage of the customer at each and every turn. Provide the Old Bate and Switch tatic to each process from sales to service.The reliability of the products they sell and service they provide is horrible.After dealing with this dealership for 8 years, I would never send my worst enemy to them.I had a Jeep Grand Cherokee that they serviced for 5 years and spent more than $10,000 in repairs with them, for the vehicle to have constant issues. I then traded the Jeep in for another Certified Jeep Grand Cherokee that had issues from week one. They argued and complained about every concern I raised, Did manage to finally get a muffler out of them which was under warranty. Sadly it was not the appropriate muffler and was louder and less effiecient than it should have been. Continued to have the normal service done on the vehicle and purchased the Maintance Oil Change Package from them religiously. Was to come with an Engine Guarantee for Life as long as they continued to service the vehicle. Sadly when issues came up with the Jeep and its engine, no one would respond, when I asked to speak with Mr. Johnson he was never available, and after filing a complaint with the BBB he responds that he was never contacted and that my vehicle never had the engine guarantee.Guess the service department that sells that and the salesman are not aware of what they are actually selling. They refuse to even respond to the complaint and consider the matter closed.My suggestion is that anyone that is considering doing any type of business with this dealership, be prepared to spend two times what you should to repair your vehicle and that the purchase of any vehicle from them is done on a "Buyer Beware" basis.Save yourself the headaches and aggrevation and extreme expense and purchase from another location, and find a reliable service department to work with.

Chuck

Feb 1, 2016

Recently I stopped by Tate Dodge, RItchie Highway for information on a Dodge Ram. I found the personnel to be most honest and knowledgeable. He helped me in making the proper decision for me. I was impressed!

almasoodi

Jan 26, 2016

i was there at the dealer ship on Ritcjie Hwy on 1/25/16 looking to trade in my vehicle with a 2011 jeep Grand Cherokee with 92K miles on iti was earlier that day at carmax laurel in MD and i got 14,769$ for my trade in but i wasnt sure about a change with my car, they also had a 2013 Grand Cherokee with 61K miles on itthe thing is i understand that im going to lose on my trade in and i was okay with thatbut the manager at Tate used car sales gave me 12K for my car and she wanted 15K for the jeep and asked why so low while carmax gave me alot higher and their vehicle was newer and less miles on itplus the one Tate had had a lot of issues like the remote start doesnt work and the keys onlt open and close the doors not the trunk nor startand i asked and the sales agent asked the manager and she said the vehicle as is dont like dont buyi over heard that from the other roomand she was telling me to go sell to carmax and come back but the way she was talking to me was really in polite and its more like i was asking her a favor not to do her jobi have 5 cars at my house i got from your competitors like JBA Chevy and Sheehy Nissan and also from Adams chrysler and the way the treated me i keep going back to thebut after this experience i will not go back to Tate for any reasonI will in hospitality business with Diplomats and High Profile People and the way i deal with them is i answer whatever question they have even tho if it was not normalthe Guest or in this case the customer is the one whos helping you keeping your jobthank you very much for my worst experience so far

Ramowner

Jan 25, 2016

I have a Ram 3500 and lost my key fob. On The Monday after the big snow storm, they were open. I I I called and talked to Brian. He was very helpful and courteous. He worked with me to make sure they had the right key fob before wanting me to drive there. They had it and when I got there, he knew exactly why I was there without even asking if he could help me. I was in and out of there in 30 minutes. I bought the truck at Tate but I will never do that again. The salesman was terrible and they tried a slight of hand on me with the deal. However, it's the service that makes me come back. You buy the vehicle once but you have service many times. Thank you Brian and to the technician that did the work. Jerry.

CollegeGirly

Jan 14, 2016

I had the best experience at Tate Dodge and Chrysler, with the purchase of a 2013 Honda Accord EX-L coupe. I am a junior in college, and this was my first major purchase ever. When I read about the car, I knew it was a great buy. I was reassured this was the car for me the moment I spoke with sales consultant, Mr. Barnette Lyles. It was clear that Mr. Lyles was in tuned with exactly what I wanted from the very first moment we spoke. Mr. Lyles is not the typical, "car salesman, and a consultant would be an understatement. He listened, and was professional. Mr. Lyles aims to cater to the wants and needs of his client, providing a satisfying experience. I can honestly say, out of all the dealerships I visited, my experience at Tate Dodge was more than satisfying. Exemplary would describe it best, making my first car buying experience positive and one to remember. Thanks to Mr. Lyles, I rung in the New Year with a new car that I am completely in love with.If you need a car, new or used, do yourself a favor and go visit Barnette at Tate Dodge Chrysler dealership. You won't be disappointed!

Dumbfounded Jeepster

Nov 24, 2015

Took my Jeep Cherokee to Tate for service and the Jeep ran rough and worst than it ever has after I left. I talked to some tool/Brian (employee of the month candidate) and he basically told me I was an idiot without saying as much. I would suggest that if you need service you take it to another Dodge dealership or a trusted mechanic. I called another Dodge Dealership in Maryland and the guy there said have you ever seen the commercial where they have monkeys beating on an engine that's what we think about Tate's service department. He further advised that you'd be better off talking to a brick wall than trying to get anyone satisfy you there, the owner is non-existant and the dealership maybe under review from FCA and I wouldn't be surprised if Tate is forced to sell out. Since my parents live in PA I took the Jeep to a dealership in PA and they found numerous problems one being the EGR valve and they didn't even see that the transmission fluid was almost non existant. Thank goodness I took it to another dealer or my transmission would have been fried by now.

Mastercylinder

Nov 21, 2015

Took my Chrysler to the Tate service center the car was diagnosed with a few things and a suggested replacement of a parts. I did everything suggested and I paid $900 for the service. I picked my car up and the car would not start the engine light was on. I asked the service tech to at least get the light off and he did and said I wouldn't drive the car looks like the head gasket, catalytic converter and coolant system have problems according to my code reader. Then when I asked further questions about the problems another service tech laughed. I am a service disabled police officer and was treated like a complete piece of garbage. Shame on you Tate Dodge.P.S. they didn't even fill my car up with proper fluids!!

Holly Borgese

Oct 24, 2015

For 9 months Ed and I emailed back and forth about the prices of jeep wranglers. I came in and test drove one, but I couldn't commit to the price. A few months passed and I stopped by Tate again. Finally, after changing my mind at least twice about which jeep I wanted, I finally settled and then fell in love with an unlimited with all the bells and whistles. Being afraid of the monthly payment. ..Ed ,without pressuring me, helped me find financing that I was comfortable with. Before I left the lot, Ed showed me how to use all the instruments on the dashboard. Walked me through taking the top off and he even sync'd the uconnect to my phone. I drove my new blue (insisted on white in the beginning)Wrangler Unlimited off the lot and into my driveway. I must say. .it looks good there! Holly Borgese

Justin21061

Aug 20, 2015

I have a special, 3 oil changes for the price of 1 and when this runs out I'm never going back. My appointment a few months ago I found out they rotate the tires only front to back. My tires are non-directional tires and the owners manual recommends that the front tires cross sides, then sent to the back and then the back to the front. We argued who was right and got no where. I contacted their corporate office to inform them that this service department is going against the owners manual and wanted to know who authorized this. I guess they know me by oh its that guy. So knowing the way they do business I tagged my are filter with invisible ink and noted the serial number of my tires and its position on the truck. Today I get my 30,000 mile service done. Greg Sandridge tells me I need the hemi tune-up ($350+) and other stuff. I corrected him by saying the owners manual only calls for this, this and this. He checks his computer and says he was wrong, 2014's and up have different spark plugs. After the oil change, I checked the air filter, filter was changed. Checked the tires, tires were not rotated. Talked to the service manager, he said they are reviewing the camera to see what the technician did. They ended up doing the rotation and the service manager and Greg Sandridge asked the tech what it means when swapping tires on a rotation in front of me and the tech said yes. Tire rotation complete and offered a discount on an front end alignment. Going on good faith I did not check the tires before leaving. Get a car wash done at the local car wash because they give me a ticket for one. Didn't do a good job so my wife and I washed the truck when I got home. Thought to myself I'd better check the tires just to make sure. Sure enough it was a straight rotation, front to back, back to front. The paperwork even says they cross rotated them.

canesfan13

Aug 8, 2015

The sales process is smooth but misleading. They tout their free car washes and oil changes for life, but never mention that they are limited to 2 per year. Whose car only gets dirty twice a year. So we bring our car in because the GPS doesn't work and they tell us the online appointment system doesn't sync with the service department so we need to make a second appointment. Fine no biggie. The second appointment comes and we are told several hours after dropping the car off that the guy with the flash drive isn't in that day. So apparently no one can find Frodo and his precious so we need to make a third appointment. Of course they could have called and told us this before we dropped the car off but that must be too polite. The third appointment day comes and several hours after we drop it off they call back to tell us they can't do it with the flash drive so they need to order a new radio. No problem. Fourth appointment day comes and they call several hours after drop off to tell us the XM code isn't working so they need to call and order yet another radio. Four trips down, nothing fixed. Three days of work missed and still no resolution. STAY AWAY from their service department!!!!!!!

ronkelbaugh

Jul 27, 2015

was told only under warranty for 12 month of 12,000 miles I thought the warranty was 3 years 36000 and I got the extended warranty for 100,000 miles can't believe that the bulb would go out in 15 months and cost 54 dollars to replace ,

Christa12

Apr 14, 2015

When I went into Tate, I was not expecting to buy a new car due to the price range. I had been shopping around for a used car for over a month. My father recently bought a new Jeep from Tate and convinced me to go check out the lot, just to see if there was anything I liked in my price range. As I walked around the lot, Daryn greeted us with enthusiasm and showed us the inventory. I still didn't see anything that I truly wanted, but Daryn sat me down and helped me figure out what I wanted in a car. He found many different Patriots with options in my price range, then worked with the manager, Matt Higgins, to get me an AMAZING deal. Since this was a huge decision, I decided to go check out a used sales lot just to solidify my choice. As I was visiting the used lot, I realized that the car Daryn was offering was a once-in-a-lifetime deal. When I came back to Tate, Daryn did a happy dance, knowing that I had made the right decision. He quickly got us through the payment process, and even connected my phone to the bluetooth in the car. I am very happy with my new Jeep Patriot, and wouldn't have it without the wonderful service of Daryn and Matt!

Bquinn

Mar 10, 2015

The Guy's at Tate (Darren & Matt) made the car buying experience comfortable, quick, and very reasonable. I will recommend this dealership to all my friends and colleagues.Bob-

tjeleniewski

Sep 25, 2014

I committed the mortal sin of filling my diesel with gasoline (500 miles from home) on a Saturday. Kevin took my vehicle in right away, no waiting. Service department worked on it all day and had me back on the road by 3 PM. Fantastic service,

AmandaH1980

Sep 13, 2014

I have gone to a couple of other dealerships in search of a used vehicle. I felt like the other dealerships pretty much showed me terrible vehicles in my price range. Then I remembered my wonderful experience that I had when I bought a vehicle with my ex husband several years ago. I am not even sure why I didn't thing of Tate in the first place this time. Cliff greeted me right away the moment I walked into the dealership. He was incredibly friendly. I felt absolutely no pressure at all to buy a car because I did say that I was just shopping around. The other dealerships just walked me over to the worst cars on the lot. Tate is not like that at all. And they will not even sell cars that are in bad condition in the first place. He pointed out this beautiful Chrysler Sebring LX. It is an older vehicle, but it is in excellent condition and low mileage for the age. When it came to the price, he asked me what I felt was reasonable. He took my offer right over Judy, the Business Manager. He came back with a very good price which included taxes, tags, and all of the other fees that you should always consider when negotiating a price. I will be finalizing the deal next week, and I must say that my buying experience was not stressful at all. I feel like other dealerships treat you differently when you are paying cash for a car. I didn't even have to sit there and play the price haggling game at all. I am excited about my purchase because this is the first car that I will be owning by myself. I would highly recommend Tate to anybody whether or not you're buying a new or pre owned vehicle. I will certainly be taking my sister there when she purchases another vehicle! Thank you so much for being one of the best dealerships in the area! Keep up the outstanding customer service!

marksheehy

Aug 24, 2014

I saw a nice used 2013 Ram Crew Cab at the Tate Used Car Center. I did have two (2) trade-ins which were a complication on itself. However, after negotiating and then settling on a price, the salesman calls back and says the price is + taxes, the silly dealer processing fee, tags, and other fees. Now, this would have added about another $2,000 to $3,000 to the price of that he price of the vehicle. Now, I know that the price countered on to the dealer's price was ON THE ROAD. I do not know anyone who negotiates a car price other than ON THE ROAD. Anyway, i had accepted the price and was on may way to sign the paperwork, etc. when the salesman called back to say the price was final negotiated price was did not include taxes, the silly dealer processing fee, tags, etc. Needless to say i called the manager and he was basically tough. I have bought numerous cars from Tate and I will not be bying another car from them due to their deceptive sales tactics. AGain, I have bought many a car from many dealers and many different manufacturers and all those dealers, including my previous purchases from Tate, were negotiated prices as on the road. THEREFORE, IF YOU CHOOSE TO BUY YOUR CAR FROM TATE, REMEMBER THE THAT NEGOTIATED PRICE IS NOT THE PRICE YOU WILL PAY. Add on taxes, tags, the silly dealer processing fee, and other expenses. This is not the way to do business and I hope all future customers will take head in negotiating their price to pay at Tate.

heatherandjr77

Aug 18, 2014

Everyone involved did everything they could to get me a veichle. I am very pleased with the results and will continue to tell everyone I know and come back myself in the future. Thank you again!

ntmusic7

Aug 5, 2014

We were very nervous about getting a new car,however,we had the most awesome experience of getting ourcar which we are very pleased of the outcome.

abrooks91109

Aug 1, 2014

Quick, easy purchase, salesman was very good to work with! I will definitely work with him again, I and will definitely recommend him to others!

Zcramer

Jun 29, 2014

I stopped by looking for a good truck for a good price. I ended up with a great truck for a great price. William greeted me shortly after my arrival. The dealership had a nice inventory, William showed me a couple of trucks, then I knew what I wanted. He was easy to work with, knowledgable about the trucks. He worked hard to get me the truck I wanted at the price I was happy with. Without any pressure or drama. It was all nice and easy. I would go back to tate dodge again, and I would defiantly work with William again.

slvr340

Jun 10, 2014

This is the second vehicle that we have purchased from Tate Used. We would highly recommend buying through here and I anticipate that when the time comes, we will again. Add for our salesman Will Butler, he was a pleasure to deal with. Keep up the good work and thanks again.

BruceChambliss

Jun 6, 2014

I found a 2013 Chrysler Town & Country online and was sure I wanted it so I made arrangements to come in and test drive it. When I got there I was met by Will and the used car sales manager (Butch Rupert), they proceeded to tell me that unfortunately the vehicle I had seen online had been sold BUT they had found what they felt would be a suitable replacement - it was/is. It was the same price & model so no real pain.The vehicle needed a couple of minor "adjustments" - add heated seats, fix rear windows, fix remote key fob and get owners manual - which they agreed to so I bought the vehicle the same day(Saturday). It is now Friday and all "adjustments" have been taken of. They made the appointment for Thursday and everything went off without a hitch.All is good and I am very happy with my purchase and the sales force involved.Bruce

dawnr135

May 30, 2014

My 19 year old son stopped into this dealership looking for a car and immediately felt welcome. He was treated with respect and importance and Mr. Butler showed him several vehicles in his price range at both used car locations on Ritchie Highway. I then met them at the dealership and we purchased a used 2012 Chevrolet Cruze in less than 2 hours. They matched our written trade from CarMax. It was one of the most efficient, pleasant experiences I have had at a car dealership. The Sales Manager, I believe was Mr. Rupert, Mr. Butler and Mr. Campbell in finance were all to thank for this great experience. I have one happy son, who is so excited with his new car. They gave us a fantastic deal and the monthly payment is right where we wanted it to be. I would most definitely recommend this dealership and I will be sure to visit the next time I am need of a vehicle!

Klcaputo

May 29, 2014

Will Butler was great and I would work with him again. The dealership was also great and I would return.. My husband bought the truck so he was there the most.

meganhunt

May 29, 2014

I have purchased a lot of vehicles to be honest I have had 5 vehicles in 6 years all from different dealerships and Tate was by far the worst!!!! I called at least seven times, would be transferred 3-4 times to some one who couldn't help me. I came in memorial day to purchase a brand new jeep, I called having some other questions later in the week nobody seem to know the answer and apparently the person who did wasn't in which doesn't make sense I don't understand how 1 person has the answer to 1 question. I spoke with the sales manager on the phone who had a very poor attitude, was rude, yelled and actually hung up on me!!!!! This sales manager should not be the dealership business, my father is a salesman I know how the business works you have to be a people person and this man is far from it!!! I will never buy a vehicle from tate, I went to Bob Bell bought a brand new Ford and am extremely happy. Tate was just a waste of time and I will never go back. Rudest people I have ever met!!!!! DO NOT GO HERE!!!!!!!

zscout

May 28, 2014

We were taken back by Jack's use of curse words when working with us. He also seemed to have very little knowledge of the cars we were looking at. He also did not know rebates or leases. Just a poor experience.

Prov31

May 9, 2014

I have never had such a smooth car buying experience as I had yesterday at Tate! Dezmon came to the service bays to introduce himself as I waited for service on my car..he gave me a business card and went back to the showroom..ironically I wasn't willing to pour hundreds of dollars into my old car so I went right back to Dezmon...after a test drive and some paperwork my husband and I are ecstatic at the deal we got for this beautiful car!! Dezmon was funny and professional..we will definitely recommend this young man and this dealership to anyone we may know who is in the market to purchase a vehicle!

unyr0078

Apr 30, 2014

Will did a great job helping and assisting me with my purchase. I was greeted with professionalism and kindness. My experience was easy and haggle free, thanks to Mr. Butler. Thanks Will!!!

powerlift

Apr 29, 2014

Mr. Butler is an asset to your organization. He epitomizes what buying a car should be like.... I was not hasseled or coereced. I was allowed to look and not feel pressured. Would definitely look up Mr. Butler again... Mr. Rogers

JaimeLawshe

Apr 24, 2014

Will Butler was a pleasure to do business with. He was laid back, got us a fair price, and was very personable. No pressuring or haggling here.

Slickgee26

Apr 11, 2014

Will Butler did an excellent job selling me a 2013 pre-owned dodge avenger.He was very knowledgable,personable,and trustworthy.I would highly recommend him to family and friends.

koltmcclain

Mar 20, 2014

Amazing help from joe, traded in and drove home in a 2012 dodge avenger, couldn't be happier. They were so helpful about the whole thing. Great overall experience

rmcnair703

Mar 20, 2014

Mr. Butler is a very friendly salesman with good knowledge about the car i was interested in. He answered all of my questions and worked with me to make sure i got the best deal possible.

tamss

Feb 14, 2014

Dave was very professional and courteous and show us a car within are budget. He was very nice the hole time with the most respect to us, the hole time we were there . We had the fastest service I have ever had at a car dealer . We were in and out before we knew it. I got the greatest deal of a life time on a used car .I love it and Im so glad that he show that to me. He answered all our question. And showed us all about the car before we made are decision to buy it. I told everyone I know about the service and how well that Dave and Butch help us get a car within are budget. I love the car and will come back and get my next car from them and ask for Dave. What a great car person, he is. John and Tammy

JLG123

Feb 10, 2014

David was very fast at answering emails and answering all of my questions. I requested pictures of the Jeep and he emailed them to me within minutes, I was very impressed with that. Everyone at the dealership was exceptionally friendly, when we were waiting for finance one of other salesmen offered us something to drink, and the manager apologized for the wait more than once. The price of the Jeep was very fair and they gave me what I thought was fair for my trade. The lifetime warranty on certified cars is the main reason for choosing this Jeep, and why we traveled two hours to get to Glen Burnie. I asked many dealerships to tell me about the warranties they offered over email and they put me off and told me that they could go over that when I came in. It was nice that David took the time and answered my questions over email so that I knew what I was getting before the long drive. I'll definitely be back to see David Giddens at Tate for my next car or Jeep purchase.

joshj291

Jan 29, 2014

This is the 2nd vehicle that I purchased from this dealership. I cannot be more happy with the service that I received. Melissa Crawford was my salesperson and was very helpful in finding the specific car that I wanted. The dealership as a whole was very professional and went out of their way to get me the price I was looking for. I will recommend this dealership to anyone that is in the market for a new or used vehicle.

jennys85

Jan 8, 2014

Anthony was wonderful to work with. He made the whole process of buying a new car quick and easy. He was patient with us, showing us as many cars as we wanted, even pulling them inside so we didn't have to stand outside in the cold. Wonderful experience and will recommend to family and friends!

mjustus

Jan 3, 2014

Dave was very helpful when purchasing our vehicle. We had a funky situation and he magaed to get us the help needed to get the vehicle that we wanted. GREAT SERVICE!

Jslack

Dec 28, 2013

This is the 3rd car I have purchased from Tate Dodge (Ron Channell) in the past 3 years. Every time both he and Natalie in the Finance Dept. always get the job done and done well. I would venture as far to say that both Ron and Natalie are the best in the business and are unequivocally the best assets to Tate Dodge. Ron should be promoted to head salesman and Natalie to head of finance. Ron and Natalie can rest assured I will recommend them to my friends and family and will use them again in the future. Thanks for such a wonderful experience.

cf8zmomma

Dec 23, 2013

My daughter saved her money for a down payment for a car.. I went along because it was her very first large purchase. Her salesman'Barnette Lyle was a Godsend.He made my daughter's first experience a breeze. He was very personal and genuine. I have recommended him 3 times already. The finance man was also great. I would recomend Tate and Barnette without hesitation.

thinblueline63rd

Dec 18, 2013

My wife and I recently purchased a vehicle from Tate Dodge (12/17/13). When we arrived at the dealership, we were met by a salesman (Anthony Stewart). Anthony asked what we were looking for and pointed us in the right direction. He was not overbearing and did not try to pressure us into anything. We were able to find the vehicle we wanted with all of the amenities but it was a little out of our price range. Anthony was understanding and tried to work with us on the price. In order to get the price we wanted, Anthony brought his General Manager (Shawn Frick) into the deal. Shawn also was very helpful and not pressuring. After us being a pain to both Shawn and Anthony, they were able to give us, what I believe to be a good deal on the vehicle we wanted. After the numbers were crunched, we went to finance. Our finance person was Jerry Tannever. Keeping suit with the rest of our experience, Jerry was very helpful and again did not try to push anything on us. Jerry simply offered us the warranties they sell and when we refused, he didn't keep pushing the issue. Jerry was able to get us in the payment range we wanted with a great interest rate. Our overall experience was great and we recommend this dealership to anyone. Make sure to ask for Anthony.

Altas

Dec 9, 2013

I had an Issue with Tate and upon further discussion they decided to honer the warranty. They went above and beyond to make sure I was Happy, satisfied. The truck runs great. I go t the truck back in a very timely manner

Padavis76

Nov 30, 2013

I called about a vehicle and got David on the phone. He answered my questions and told me that the jeep was at a different location. We maid an appointment and he met me there. It was very nice to work with the same person for the hole transaction and he was very helpful. Your website was also very informative and useful. Over all a very good time and I now have a new car.

proraterphil

Nov 28, 2013

My experience overall was good. The van did not have floor mats and I did not get as much as I wanted for my trade. The van was priced fairly and the staff was nice overall.

chrissy1113

Nov 28, 2013

I originally went out looking for a used car, my husband wanted a truck type vehicle, I assumed to stay within our budget used would be our options, however, my father had other plans, called me and told me to meet him at this location, so we did. When we got there they showed us 2 vehicles they would be able to get us in and keep us under the budget I wanted, we absolutely love the crossover vehicle we chose!! Everyone we worked with was friendly and interested in keeping us happy! I would definitely recommend them to anyone I know!!

Dn12kie

Nov 26, 2013

This was my first car purchase, so I was nervous and unsure about the process. I felt very comfortable dealing with Dave and Butch. I felt like they both were honest with me and they both worked with me to help make my first car purchase a successful and satisfying one. I give Tate Dodge Sales Dept a great review for their friendly, honest, helpful service.

georgeodell

Nov 21, 2013

Ed Berry was friendly, helpful, knowledgable, and not pushy. We had a very positive experience at this dealership. WE will recommend Tate Dodge and Mr. Berry to our friends. Natlalie in the finance department was very nice to work with as well. We love our new jeep grand cherokee!

degrawt

Nov 14, 2013

The entire sales experience was quick and easy. Their policy of lifetime oil changes, tire rotations, and engine warranty means there is no reason to buy a new Jeep from anywhere but Tate.

RhondaPlaine

Nov 11, 2013

Our family has bought our last 3 cars from Tate Dodge of Glen Burnie. Our past experience was good. Our Sales Consultant Barnette was very friendly and willing to work with our budget. He did not use high sales presure tactics. Im still waiting on the cost for a 2nd key to the car we purchased. Barnette said he ordered the car mats that were missing and they should be here in about 2 weeks. I will be bringing the car in on Friday for a few spots to be touched up by Joe. So far all has went well. Thanks Tate Dodge and a big shout out to Barnette you were a pleasure to deal with. See ya Friday.Mrs. Plaine

slackie2

Nov 4, 2013

We have bought two other vehicles from this dealership and had a great experience both time and this was no different. I found the vehicle online and went into the dealership for a test drive. Ron answered our questions and made the process go smoothly. Natalie in finance was also very friendly and helpful. She went above and beyond to get us the best rate for our loan. Next time we are shopping for a car we will be going back to see Ron and Natalie at Tate Dodge.

jrgibs

Nov 3, 2013

Salesman was courteous and patient. He answered all our questions and did not pressure us for a sale. He was able to help us find a new vehicle within our budget.

hodgson416

Oct 31, 2013

Went above and beyond to make us happy. We would definitely come back to shop with him again. He was patient with us and answered all of our questions.

rgardner1958

Oct 28, 2013

The dealership was very willing to work with me considering I had a bankruptcy that was not quite 2 years old and I had a very old car. There was a little back and forth negotiating as there always is with vehicle purchases but I felt they were good at working with my demands. The finance manager was very helpful even though a little gruff around the edges. I did speak with a manager but his name escapes me. He was super friendly and easy to work with. There was only one little blip in the process about painting the bumper, however he dealer did decide to go ahead and have that painted for me and that will be completed this week.. I would and wil recommend this dealership to my friends and family. Overall they did a good job. The only downfall was that on the day of the sale the salesman seemed to be in a bad mood. I did inquire aout this but he assured me he was in a good moo so that helped a lot. Not knowig him I do not know his moods. He may have just had getting my paperwork together on his mind. He was very friendly and professional otherwise.

bpalmer1

Oct 23, 2013

Ron was very easy to work with and stepped right in to help our agency with purchasing vehicles after our former salesman left. It was a pleasure working with him. We will contact him for our next purchase.

conoff2000

Oct 23, 2013

Ed Berry is a very patient, friendly, and informative salesman, Mom previously drove a 2005 Jeep Liberty Sport and wanted something comparative to that vehicle. Ed recommended the Jeep Compass, which suited mom well. She was allowed to test drive it before the sale and again when it came in for her to take home. He explained in great detail all the gadgets in the Jeep and even programmed a few radio stations for mom and linked up her cell phone to the car's bluetooth system. In addition, he was agreeable to decrease the invoice price to the UBS price, as we were members of a credit union and would've gone to Laurel, MD to purchase our UBS priced vehicle had Ed not been so agreeable. Since Glen Burnie is much closer and more convenient than Laurel, this saved mom considerable inconvenience and stress. In addition to decreasing to the UBS price, Ed also gave us the $2,000 dealer rebate. Can't beat that!

Peggy_Hall

Oct 21, 2013

Ron was a great salesperson to work with when we purchased our new 2014 Chrysler 300! He made the buying experience very easy and uncomplicated. Ron was very professional and approachable. He instilled a great sense of confidence in us. Our 'grade" for Ron would be an A+!!

boartjr

Oct 18, 2013

working with Ron and the Diva was great they took me through the process from start to finish with great service. Would work with them anytime.

JWUnderwood

Oct 15, 2013

My wife and I were greeted by Ron Channell within a few minutes of out arrival. I knew from prior after hours browsing which vehicle were interested in. Ron asked the usual questions as to price and what we were looking for in a Jeep. This was not to dissuade us but to make sure this would fit our needs and price range.He explained the modifications that had been added at the off Road Center and why they had been done. Everything was thorough.Once the pricing came about, all rebates and possible incentives were discussed. An appraisal was also arranged on the vehicle we were trading in.During this time, there was explanations of the Jeep Wrangler pricing structures and other models available in case this was not within our pricing. Ron also explained the Total Care plan that is offered. Fortunately, after all pricing was completed, it was well within our price range. there was never any time when we felt rushed or otherwise ignored.After the price was agreed upon, we met with Mr. Ralph Scott in finance. having been a customer at this particular dealership several times, we knew what was offered, which made the entire process go very quickly and smoothly. The side by side comparison of with and without other plans was very helpful. the GAP and Lifetime Warranty were explained. Ultimately, we decided on purchasing both as well as going through the in house financing. Ralph was very professional and most courteous throughout the entire process explaining each line of the financing contract.When it came time to take possession of the vehicle, Ron noticed apiece of the trim that was missing, something we had missed during the initial walk around before purchase. He annotated the We Owe memo and told us how to have it rectified at the Off Road Center.All in all, like the previous experiences with Tate Dodge / Jeep / Chrysler, we had an outstanding experience.

Markley's

Oct 15, 2013

This is has been our best new car buying experience ever! Very knowledgable and professional staff with a low pressure atmosphere. Can't wait to utilize our Tate free car care oil changes.

MarkCrassweller

Oct 8, 2013

When we ( my wife and I) arrived we were immediately greeted by Mr. David Giddens. We already had information on the vehicle (Jeep Liberty) we were interested in. Mr. Giddens showed us the vehicle and then a similar one in the same price range. He pointed out, explained and demonstrated all of both vehicle's features. We then took a test drive in the vehicle we preferred. The price was within our range, the vehicle had the features we were looking for and Mr. Giddens answered all of our questions. During the entire transaction, Mr. Giddens was extremely professional, polite, courteous and personable. We would highly recommend Mr. Giddens and Tate Dodge, Chrysler, Jeep, RAM.

nikishaoneal

Sep 26, 2013

MY FAMILY HAVE DELT WITH DAVID ON 2 OCCASSIONS. HE WAS NOTHING BUT THE BEST SALES REP FOR THIS COMPANY. I WOULD RECOMMEND ANYONE TO DAVID. I THINK HE DESERVES A BONUS + RAISE. HE IS THE KIND OF REPRESENATIVE THAT YOU WOULD WANT TO KEEP FOR YOUR COMPANY. WE ARE VERY SATIFIED WITH HIS WORK AGAIN AND SHALL RETURN. THANKS MR DAVID GIDDENS. KEEP UP THE GOOD WORK FROM NIKISHA ONEAL AND GARRY GAITHER.

RobertKirk

Sep 23, 2013

I walk in dealer today really not thinking of buy a new vehicle but wanted to see what they had to offer. After I walked in I was greeted by a very charming young lady. Her name was Sarah Johnson, she treated me with respect and was not pushy at all. I explained to her that I wanted to see if they could get me into a jeep for what I wanted to pay. I explained that I was needed back at work and if she could run the information for me while I was at work. She keep me informed as to what she was doing through email. An hour later she called and informed me that she had good news and that I should come in. Went there after work and yes she had gotten all the information I was looking for. Long story short, Sarah Johnson got me my jeep I wanted and for the price I was looking for. I would tell anybody if you are looking for a non PUSHY and very understanding sale agent ask for SARAH JOHNSON. One last thing I wanted to add was I heard a couple of negative things about Tate and their service/reps being nasty or non helpful. I want to put that to rest by saying I had nothing but the best sale person along with the whole staff I dealt with today. Tate has treated me right for lot of years, and I want to say this is my THIRD JEEP I have bought from this dealer. A+++++++++++Once again Sarah J THANK YOU very much for all your help and quick response to my needs. Robert Kirk

reddyg

Sep 19, 2013

At the Tate dealership I received fast courteous service by a knowledgeable staff .It was a most pleasurable and refreshing experience. Thank all of you at Tate dodge

dobediesel

Sep 17, 2013

Ron Channell at Tate was awesome to work with, down to earth, and very knowledgable. I first started working with Ron through email and phone. I have a very awkward work schedule and whether I emailed or called I always had prompt email answers or call backs even when he was off.He worked at my pace and not once did I feel being pushed. A real stand up guy that will work for you. If you are thinking of getting a new vehicle, call or email Tate and ask for Ron.

harrisd13

Sep 14, 2013

Tate and my sales representative (Ron Channell) were recommended to me by my boyfriend who's father just bought a vehicle there. I was very impressed by the knowledge of the vehicle my sales rep had. Since I never owned a Jeep wrangler before I had no idea what certain things did or how the soft top worked, Ron was very clear on how everything worked and what things did. After I decided I wanted to purchase the Jeep Ron took the time to look for rebates for me, there wasn't any, but it was nice he took the time to help. Ron also took the time to clearly explain all the pricing and how he came to the total. Ron is a very personable and easy person to work with and I was very happy with my experience.My finance representative was also very personable and easy to work with. He took his time and explained all my payment and warranty options. He clearly went through the final paperwork explaining each charge and total. My happiness continued with this experience.After the signing was complete, Ron walked me and my boyfriend to my new Jeep. I happened to walk around the Jeep and noticed a small dent on the right side of the hood. I informed Ron and he adjusted my "We Owe" paperwork to have it fixed. I plan on calling the service department today and setting up an appointment. I their service department is anything like their sales department it should go smoothly, if not I will certainly submit another review for them.To finish up, I would like to thank everyone who helped to make my experience so good. I absolutely love my new Jeep Wrangler!

KAG1966

Sep 9, 2013

The Sales and finance depts work together to meet customer's needs. Everybody was very helpful and friendly. I will buy my next cars there.

msames

Sep 9, 2013

There were a few mistakes made in the calculations of the autos final sale price during negotiations. We were never offered any refreshments during the sales experience.

lfalktate

Sep 4, 2013

Great buying experience in buying the used Dodge Journey at Tate and with David. I would recommend Tate to a friend. Great job David and TATE Dodge!!

dagreat

Aug 23, 2013

I had a great time working with cliff! He was real patient with me and answered all my question. He can in on his over day to ensure I got the car I wanted! Thank you Cliff hill!

bmyers18

Aug 21, 2013

My new 2013 Dodge Advenger is great but the but the rest of the deal sucked. (1) The car did not come with floor mats i had to fight to get them. (2) The web site showed the 2013 Dodge Avenger Retail Prices fpr $17,400.00 With a Dealer Saving - $2500.00 from the Retail prices for a Sale Prices of $ 14,900.00. But when i talking to the salemen he told me that i could not get the $2500.00 off of Dealer Saving & the car was saleing at the Retail Prices of $17,900.00 not $14,900.00 but thats not what the inter showed what I COULD BUY THAT CAR FOR.Luckly I was trying to get rid of two cars at the time & I got $4500.00 for good down payment for the Dodge Avenger. That $4,500.00 took the sale prices down to $13,300.00 that i live with for a 2013 USED CAR. (3) THE USED CAR WEB SITE showed that if anyone buys a used car they would get THREE YEARS WORTH OF FREE OIL CHANGES WITH YOUR USED VEHICLE PURCHASE but the sales men or anyone in the sale office said anything to me THANKS ALOT ''''''''''''''''''''''''''''THE ONLY THING THAT GOT ME INTO THE DEALER SHIP WAS THE $3000.00 TREAD IN.

lashley926

Aug 16, 2013

Everyone that I worked with helped me to get into the truck I wanted at a price that I could afford. The sales person knew a great deal about the type of truck that I was interested in. I really liked the fact that he did not try to push me into a car that I was not interested in. Everyone that I worked with was great from beginning to end.

Ang2121p

Aug 16, 2013

The entire staff was very friendly. Ron was exceptional throughout the entire experience. I came in with a certain set of things I wanted and they delivered on all.

betterask

Aug 15, 2013

Purchase: love driving my new / used Mazda5: the sales experience was easy and smooth. Long as usual.Car was not filled with gas. No car mats. Only recieved one key. Inquired about a key at sale and salesman told me he would as attempt to reach the trader for the key. I don't believe he tried. He made it seem so simple to get a 2nd key at the Mazda dealer. Did not give any indication a spare key would cost about $385.00. Now he states there is nothing he can do for me... they got their money... who cares about after sales sustomer service?? He says he spoke with his manager and nothing they can do for me. At least could have offered coupons for free service or something??? Not good customer service!!!The wrong lien holder was recorded on my title... I had to go out of my way to get documents for them so they can correct their mistake... we will see how long this correction will take...Not happy with after sale customer service.

wnenichka

Aug 7, 2013

In reference to a vehicle we purchased July 29,2013 from Tate Dodge Chrysler Jeep , Glen Burnie, Maryland and the interaction and professionalism we experience with the salesperson:.Ms. Sarah Johnson is an excellent customer service representative for this dealership and outstanding salesperson. Our (myself and wife) experience with her was the best that I have had when purchasing a vehicle. She was very knowledgable and treated us as if we were family. I was very satisfied with the excellent service given by Ms. Johnson and I will recommend her and the dealership to anyone that is in the market for a vehicle. No hassel, no pressure, for a sale but just down to earth presentation of information one needs to purchase a vehicle.Please extend our appreciation and thanks to Ms. Johnson for a job well done and we will look forward to working with her in the future when we are in the market for another vehicle.

rbuelt

Aug 7, 2013

This dealership was awesome. They took care of my needs, met or exceeded my expectations, and got me into an amazing Jeep at an amazing price!

dizzydeviljb

Aug 3, 2013

I felt that out of the car dealerships I visited this one was the only one that treated me as a person. will defiantly come back again

SaraBlickenstaff

Aug 2, 2013

would recommend Tate's used car section, I was just looking on the internet comparing prices for the car I was looking for. I expected to just call and for them just to confirm the car was or was not available, but Rhonda definitely made sure to confirm the details that I saw on the internet and even sent new pictures of the car (via text message). Even just arriving at Tates she greeting us almost as soon as we got out of the car. Rhonda was super sweet and genuinely wanted me to love the car, she didn't try to make a quick sale just because I was a first time buyer. It was great to see that they were willing to come down on the price and not just come down once and say that's all. Ron (I think that was the finance consultants name) kept it real and didn't sugar coat anything, which is a great thing because he went over everything and didn't want to get me to sign everything very quickly even though it was closing time. Tates has a great used car staff, they are friendly but not so friendly where it gets awkward or intrusive, and they work efficiently.

eric3030

Jul 29, 2013

David sold me the Truck I was looking for. He and his staff were Great. I would defintly go back and buy another vehicle. Thanks again guys, very satisfied customer.

victorianrose1971

Jul 24, 2013

Mr. Silberman needs to learn how to talk to his customers.... he is rude and pompous!! Will NEVER deal with him again and will let everyone I know about his bad attitude, should have listened to my family who warned me about him, thank goodness I have gone elsewhere

Triplett

Jul 17, 2013

Great dealership with great staff. Wide selection and fair prices. Overall I was extremely pleased with my experience and love my new Jeep Wrangler Unlimited. Thanks Ron Channell!

kl05459

Jul 17, 2013

We came to Tate for deals on Jeep Wranglers we found online and came across two other great vehicles; a Jeep Compass and a Ford Escape. After a long consideration for the Jeep Compass I was still unsure about the decision to go through with the purchase and decided to sleep on it and come back the next day. No one pressured me to make the decision right then and encouraged me that I have to be comfortable with the decision I make. When I came back the next day I test drove the escape and they were able to get my monthly payments for that vehicle at a great price and made me feel confident in my decision to buy the escape. They had a great selection and were very accommodating to my needs.

Bkriewald

Jul 15, 2013

Entire staff at Tate Dodge was friendly and made me feel comfortable from the time I walked in the door until driving off the lot with my newly purchased vehicle. Rhonda maker was great. I have purchased many vehicles in the past and this was by far my best experience. Rhonda maker, Ron Rush, and Judy longabardo, along with the rest of Ron's staff including the young man who put tags on my car were all friendly and helpful.I can only hope that the Service Department is this helpful if I ever need to to come back, as I purchased their extended warranty service contract on my vehicle.Thank You,Brian Kriewald

delias2002

Jul 13, 2013

Ed and Tate went above and beyond to help us into our new RAM 1500. We could not have asked for a better car buying experience. They worked with us to finance the vehicle we wanted in the price range we could afford.

brickwood94

Jul 12, 2013

We had a great experience at this dealership. Everyone was professional and courteous. Dave Giddens showed as a car that we probably wouldn't even have looked at and we LOVED it! Overall the experience was easy and pain free and we got a great deal! I wouldn't hestitate coming in again for future car needs. Thanks again Dave!

bchapin13

Jul 12, 2013

The overall experience was a pleasant as buying a new car could be. Jack and the rest of the staff were friendly, knowledgable, and helpful in making this a very smooth transaction. I came in at 8:30 and left about 3 hours later with a new car, and thart is whith a trade in and taking care of financing.

rhodgkinson

Jul 11, 2013

I purchased a brand new Dodge Grand Caravan out of state and communicated with Wendell through email. This was the first time I have ever purchased a vehicle in that manner and Wendell answered very promptly and answered all of my questions.

tillyjeep

Jul 9, 2013

Had a great low pressure experience at Tate Jeep. Jack Corbin was great to work with and knowledgeable. If he didn't know something he let me know and found an answer. I highly recommend the team at Tate if your looking for a new vehicle.

sistek1

Jul 8, 2013

We were in the market to purchase a used car for our teenage daughter to take to college out of town. Safety and reliability are important to us along with an affordable purchase price. As soon as we walked on the lot Tim was very personable, patient and answered all the questions we had. When we went in to complete the paperwork, which we were not looking forward to spending hours to do so we found Tim to very professional and efficient. His office was neat and clean and he had us out of there in no time! I would highly recommend this dealership to family and friends. Tate will be my first stop for future car needs.

jml1975

Jul 7, 2013

Dave was very knowledgeable and helpful my car buying was a great experience with the whole staff. From decision to driving away you guys are great. thank you again jennie

ct33lm32

Jul 3, 2013

Sarah Johnson gave us excellent customer service! Sarah helped us right away in a kind, friendly, and professional way. Sarah was more than happy to help us with anything we needed and made us feel comfortable in purchasing a vehicle from Tate. Our overall experience was very simple, quick, and Sarah treated us with respect and professionalism! When we needed information from our insurance company, Sarah was kind enough to let us use her computer to get the information we needed. Sarah even entertained our girls with a game while they waited. We were repeat customers and will definitely be repeat customers again:) We highly recommend this dealership! Thanks, Sarah!

cristledbetter

Jul 1, 2013

I wanted to express my extreme gratitude to Kevin in the service department. Unfortunately I bought my 2007 Dodge Charger from Bob Bell Ford along with an extended service plan. Not even 6 months after owning the vehicle it started having major engine and computer problems. Bob Bells Service department gave me nothing but excuses, extreme grief and headaches!! They had every excuse in the book and tried charging me an absurd amount of money for something that was not even the issue with my car! If it had not been for Kevin and his phenomenal service I would have spent a ridiculous amount of money to not fix the real problem with the vehicle and this was at Christmas time to say the least! My car is in the shop for repairs again and I trust Kevin as he is always honest with me and my husband and does his very best to help us with the issues with my car.I am grateful that Tate has such exceptional staff who are competent and caring about everyone who comes into the dealership.We will defiantly be buying our next vehicle from Tate Dodge.Sincerely,Cristine and Scott Ledbetter

bighorn52713

Jun 23, 2013

My experience with Wendell Fitzgeraldand the other sales and administrative staff at Tate Dodge was excellent. I did not feel pressured to purchase anything I did not want, and Wendell was very helpful in helping me to reach my decision through his patient and careful explanation about the vehicle I was considering. He also was helpful in suggesting possible manufacturer incentives for which I was qualified to save me money in the final purchase price.

JeepGirl2009

Jun 13, 2013

I give 5 stars because of my sales Rep Rhonda, and documents person Judy. They were great and did everything that you would expect from a 5 star dealership. Rhonda was very courteous and knowledgeable and answered my every question. Judy had all the paperwork ready for me to sign in a matter of minutes. I would recommend both of these two women to be your sales team, and when I'm ready to replace my vehicle, I will look for those two to again make me happy!!

mrsclarke

Jun 10, 2013

The new car sales department was helpful, friendly, and organized from the time that I entered the establishment. I was referred to a sales rep immediately once I approached the front desk. Mr. Fitzgerald was friendly and eager to help. We discussed what I was looking for and he listened attentively. He was very informative and helpful in helping me to make a selection. Once the selection was made I was directed to 'Jet' in financing that worked hard to get me a great deal.I returned the next day to pick the car up. Mr. Fitzgerald was off that day, but Mr. Miner had been previously informed that I would be coming to pick up the car. The car was ready and waiting for me: tags were on, car was washed, keys were presented, bluetooth was set up before I left.I had a terrific experience with the staff at Tate DCJ Ram.

dianevranas

Jun 3, 2013

Sarah Johnson is an excellent salesperson. After a lot if researching we had a good idea of the vans we wanted to look at. After describing what we wanted Sarah quickly took us to a van and starting from one end to the other explained every part, compartment, safety feature, bell and whistle! I learned so much more about this van. So when I look out my window and see that van sitting there in my driveway I am certain we made the best choice for our family! When the day comes that I'm looking for another vehicle I will definately give Sarah Johnson a call to help me again :D

cmaschauer

Jun 3, 2013

David's follow-through and promptness were excellent. He went the extra mile to ensure our requirements were met. In all of our communication (email, phone, in-person), David was courteous.

richcat52

Jun 2, 2013

Chad was great to work with. He listened to what we needed and worked with us to find the right vehicle. After having an accident the week before and our van being totaled, it was nice to have something that was painless. Chad was kind and knowledgeable about the vehicles. He is a terrific salesman and didn't try to push us into a decision. He was respectful and helpful. Steve the manager worked to help us get into the vehicle our family needed desperately. The lady who helped us with the financing (I'm so sorry I forgot her name) was very sweet and worked with us to get our family a good deal. We are return customers (vehicle four with Tate) and will be back when the need arises again. We hope Chad is still there! We will highly recommend that our friends come to Tate.

XOO6AWD

May 28, 2013

CHRIS HALL WAS VERY NICE TO DEAL WITH HE WAS VERY KNOWLEDGABLE ABOUT THE PRODUCT HE WAS SELLING HE SPENT ALL THE TIME I NEEDED TO UNDERSTAND HOW EVERYTHING WORKED ON THE VEHICLE I BOUGHT. IT WAS THE NICEST EXPERIENCE I'VE HAD BUYING A NEW VEHICLE SO FAR. I WILL HAPPILY COME BACK TO THIS DEALER TO PURCHASE A VEHICLE FROM CHRIS HALL.THANKS AGAIN CHRIS. AL DENNISON

sadomako

May 26, 2013

We've had bad experiences with car dealerships in the past. A friend of ours suggested that we contact Tate to purchase our vehicle. Kyle greeted us. He was very friendly and honest. We also met Shawn and he helped to ensure that our experience was positive and low pressure. Jerry in Finance was very helpful and friendly. All three of these gentlemen took the time to answer our questions and explain things to us. We purchased a Dodge Journey and are completely satisfied. This by far was the best experience ever! We have already told our friends and family about Tate and suggested that they purchase their next vehicle from them.

tinao13

May 25, 2013

This was my best car shopping experience ever. No pressure, great selection of used cars, and a great deal! Thank you Joe Holden and Tate Used Cars!

mstewart454

May 23, 2013

This was an excellent experience. Mr. Tate was more than welcoming. He opened up the shop a little earlier for me and showed me the vehicle I was looking for without any delay. I did not get that hassle-like feeling you get when you buy a car. The dealer did not apply any pressure and gave me a great deal. I finished the deal in a little less than 2 hours. I would definitely recommend this dealership and Joe Holden. He is the best!Mike Baltimore

robynwise

May 21, 2013

We were very pleased with the overall service that we experienced when we came into purchase our vehicle. We will definately recommend the dealership and sales man to family and friends.

poppystruck

May 16, 2013

I worked with Ron and John and it was a very pleasant experience. Both were friendly and professional. I would recommend Tate Dodge to my friends and family.

Iremmy

May 15, 2013

Great Experience at Tate with Judy. She went the extra mile even after the sale was over. Thank You for the great service you provided!

klpaugh

May 15, 2013

I was very pleased with my experience at Tate Dodge Chrysler Jeep Ram of Glen Burnie, MD, from the time Judy Logonbardo first contacted me. She was very helpful and professional, and explained things to me in great detail, and in a way that really helped me understand the process of purchased a quality pre-owned vehicle. She told me what was available in my price range and we set up an appointment that was convenient for me. She called me to confirm the appointment, and was waiting for me at the door when I arrived with my family and the whole experience, including the test drive, was very positive and pleasant.

steelcityg

May 10, 2013

Why I picked this dealer is close to home. The ratings are all great because I didn't have a problem with anything during the transaction.Dealership worked with me and made sure I got all the rebates possible thru using USAA. Even when I was satisfied with the truck that I wanted, (so many to choose from) I asked them for another $1500 and they met me halfways so it was a good deal.

Emmababy3

May 9, 2013

We went to Tate to see a car my husband wanted - when we pulled up we were promply greeted by David Giddens who took us on a test drive . The car was a little out of our price range so we didnt buy it that day. After us reconsidering our low offer and David getting the price down to our needs we came back to buy the car.David was very nice and really helped us get the car my husband wanted.

apicellaca

May 7, 2013

I walked into the showroom on Saturday to look at replacement cars. I had my 2009 Dodge Journey towed to the service department and I wanted to look at replacement vehicles. David took me on a few test rides and gave me different options to work with. We ended up spending several hours together discussing pricing and financing. I walked away Saturday to think things out. On Monday, I received the call about my Journey needing it's AWD replaced for the 2nd time in 6 months, and I knew I had to make the switch. People question why I went back to Dodge, but I enjoyed my Journey before it broke, and my family has had several Grand Caravans over the years. In addition, I knew I was taken care of at the dealership immediately. David (as well as everyone there) has answered all of my questions and have been available through phone or even cell phone. David even helped me clean out the Journey to ensure I got everything out. I appreciate the fact that he went the extra mile.

jjproia

May 7, 2013

Judy was very helpful in finding us a van we were looking for within our budget. The overall experince at Tate has been wonderful since we have started going there. Everyone of their staff is very friendly & willing to answer any type of questions we may have.

donnjuann

May 6, 2013

my experience was very easy going. this was my first car purchase and it went very smoothly and professional. I enjoyed the time I spent there, as well as the friendliness of the salesman, and other employees. Things were made and explained easily for me to understand. I would recommend this dealer.

drmatthews

May 6, 2013

Judy is very professional, friendly, and courteous. She is also easy to work with and I would recommend her to someone that is looking to purchase a car.

larshar

May 3, 2013

Wendell Fitzgerald is a very good salesman who worked hard for me and got me a deal and rebates for me that I was very happy with. He is low pressure but gets the job done for his sales manager. I have dealt with Tate before and was pleased with them then and am pleased now. I have recommended them to other people.

sircharles1

May 3, 2013

My husband and I walked into Tate just to see what they had available in Dodge Rams. We had been looking around other dealerships and were getting pretty discouraged as to whether we were going to be able to get the truck we wanted at the price we were able to afford. When we met Joe he impressed us immediately because he made it clear he would do everything he could to put us in a truck that day. He was not pushy in any way. He was very laid back and relaxed, which put us at ease. He was extremely likeable and very friendly and down to earth. He did not promise us anything he wasn't sure he could deliver. He was very honest and clear about what he could and could not do. Joe and my husband really hit it off and he actually had a good time going through the process of buying this truck. Overall we were very impressed with Joe. He is very good at what he does and we will definitely come back to Tate, and Joe for any other purchases we would want. Thank you Joe for such a pleasant experience.

sshadaway

May 2, 2013

Great experience at Tate from Sales to Financing! Thank you, Ron and Natalie! I am very happy with my purchase, 2013 Jeep Wrangler Unlimited! I will refer any friends and family to this dealership.

mwist24

May 2, 2013

I thought the salesman, Wendell Fitzgerald, did an excellent job selling the vehicle. I never once felt like I was being forced to make a decision.

doriolo81

May 1, 2013

We had the best Experience shopping for a new caravan and we had been to a few dealerships, Everyone at Tate dodge was very helpful with us in finding the right van, Especially Shawn Frick and Anthony Stewart. The next time our family needs another car that will be the first place we will go!

kingsland5

Apr 30, 2013

they tried to work with me, which I appreciate. good selection of cars. They were very patience and willing to work out a deal with me and for me.

erikwright1994

Apr 26, 2013

It all started when i was just car hunting had a ford that just fell apart on me. i had been to all the family owned dealers all up and down ritchie highway and was never even contacted on the lot so i decided to go to tate seeing as it was on my way home. as soon as i stepped out of my car mr will butler greeted me with a smile and a hey how you doing. things just cruised along from there ended up with a tiburon at a very very very very great price and a giant smile on my face. go to will and i promise youll leave as happy as i did.

millerlight7

Apr 25, 2013

it was a great experience, the staff was very friendly and very professional ,i would recommend visiting tate dodge if you are interested in a used vechical

Buddy310

Apr 20, 2013

We would like to Thank Ron Channell for taking the time with us in looking for our new 2014 Grand Cherokee overland. He was very patient, professional and listened to what we were looking for in this vehicle. Ron made the purchase of our new jeep a great Experience and stress free. Communication was great with keeping us updated with email and phone calls. We felt that he gave us a very good deal with our new Puchase and will send family and freinds his way so they can have the same experience that we've had. Would definitly come back to Tate to buy another vehicle.Thanks, Buddy and Sandy Sturm

jkenny314

Apr 17, 2013

Joe was great, very friendly, I had a great time and was out the door with my new car faster than I've ever experienced at a dealership (and I've bought a few cars). Will definitely look forward to bringing my wife in when she needs a new car.

Blazenet

Apr 6, 2013

After being quoted a price via email and a 1 1/2 hour drive, I was told I did not qualify for that price. Anthony Stewart told me he would still sell me the car but the price would be $4000.00 more then the quoted price.(I did not buy the car) Seems like a bait and switch type of dealer.

mhendley2009

Apr 6, 2013

walked in with my check from my credit union, with the car i choose off the website and with in three hours i was out of there. my saleman was Will butler and he was very friendly and energentic, great salemans, highly suggest... he maintained communication even till today two weeks after i had purchased my vehicle to see how it was doing. over all a great experience at Tate dodge used cars. overall great value, most vehicles are piced below the NADA suggested retail value which was extremely helpfull in my case due to negative equity i had to roll over...if your in the market for a great used car, be sure to stop in at tate dodge used cars and speak to will butler first

mamassey9348

Apr 5, 2013

Went in not knowing what type of truck I was looking for, Ron Channell was very patient and took the time to explain the differences in each model and overall features. He listen to everything I was saying and made my overall experience very calming and not stressed at all. Thank You Ron! :-)

Dropkick78

Apr 5, 2013

Will and the rest of the Tate employees worked very hard in helping me and my family find the vehicle that we need to fit our needs

bchbum_b

Apr 3, 2013

I just bought a used convertible over the weekend from Joe Holden. Joe was very friendly and personable. Got a good deal and was treated with courtesy and respect by Joe and others at dealership. I had a sensor go bad on the car the day after purchase and I called Joe and he had it towed to dealership and serviced right away. He took care of everything!! I was treated just as well after the sale and thats not always the case. I have bought many cars, and I would definitely recommend Joe and Tate to others!

pwillet1

Apr 2, 2013

I was very nervous going in to purchase a new vehicle by myself. Upon my arrival I was greeted by Wendell at the front door. I had asked for Matt, whom I had spoken to on the phone the day before. Wendell told me that Matt wasn't due to come in for another hour. He called Matt to let him know I was there. Apparently Matt asked Wendell to help me instead. Next thing I knew I was test driving jeep products. Of course I was limited to what I could afford. Finance was touch and go. I was a nervous mess. I was very hesitant about committing to new payments. But alas, I bit the bullet and signed on the line, the next line and the line after that. I am very happy to be driving around in my new 2014 Jeep Compass. Thanks Wendell and Tate DCJR of Glen Burnie!!

JLStockett

Apr 1, 2013

I worked with Judy for 3 weeks to find a good quality car that I could afford. She was great and kept me informed every step of the way. They worked with me and got me into a 2012 Chrysler 200 and I absolutely love it! I highly recommend coming here and seeing Judy!

erod1992

Mar 30, 2013

Thanks you Tate Dodge Chrysler Jeep Ram Used cars i had a great experience buying my used car. My sales Consultant was the best, Judy Longobardo, she was great and the service was awesome. Thanks to the manager RJ, Judy and the rest of the team this is a 5 ***** stars dealership. I highly recommend it.

mjuaneza

Mar 29, 2013

Great experience. I went there and Will was very helpful. He work hard to answer all of my questions. I will definitely recommend Tate to my friends and coworkers.

eric2071

Mar 25, 2013

My experience at Tate Dodge could not have been better. The staff was very helpful and honest, in my opinion. They laid all their cards on the table from the beginning, and gave me what I feel is a very fair price for the car I purchased. In addition, I got a more than fair price for my trade. When I let them know my situation, they did everything they could to work the deal to fit my needs.

drumzilla

Mar 24, 2013

Thanks to Joe Holden for the third time! His knowledge and professional demeaner made my wife and I comfortable and secure in the knowledge we were getting the most value for the money. My wife suffers from concussion tremors, so Joe got her a cup of water, and assured her the transaction completion was close at hand. And it was. That kind of professional behavior assures me I'll know exactly where to go for my next auto purchase. Well done to Joe Holden, and Team Tate!

KVLindsey

Mar 23, 2013

Went to purchase a replacement for my 2007 Jeep Compass, which I had purchased from Tate, and since I had researched the Dodge Dart and Chrysler 200 as well as the new Compass also the sales person, Ron Channel, was very patient in letting us peruse all three vehicles. Left the next day with a new Chrysler 200 bought at a very good price. I'll be back!

nucks137

Mar 22, 2013

Sales rep was very professional , honest, and very informative.I highly recommend this dealership to freinds and family. Extremly satisfied with my purchase!! Managment team handled transaction very quickly.

lkearney11

Mar 21, 2013

I found a car online that I liked but when I came to the dealership it wasn't really what I was looking for. After meeting with Joe in the parking lot he informed be of another vehicle I might be interested in. At the time it was being detailed so I wasn't able to see it. I came back 2 days later (I came in on a Saturday afternoon and you were closed on Sunday) for a test drive and fell in LOVE with my new Jeep Patriot. Joe was extremely knowledgeable of the vehicle and wasn't pushy like other car salesman I've dealt with in the past. The rest of the staff was very friendly and didn't make our buying experience uncomfortable in anyway. We will definitely recommend this location to family and friends and be back for maintence on our vehicle. Thanks again Joe!

hsewell

Mar 20, 2013

Working with Joe was a great experience; he was very friendly, not pushy and went out of his way to assist us during our purchase of a used car. We love our new vehicle and would highly recommend this dealership and of course working with Joe Holden. Thank you for providing excellent customer service and of course our new Dodge Journey, we love it!!!

Ohlepa

Mar 19, 2013

I cannot say enough about Joe and the whole team at Tate in Glen Burnie. This is the second vehicle i have purchased from them. They were knowledgeable, friendly and focused on me as a customer. The vehicle was exactly what I was looking for and they answered all of my questions. The price was right and the financing was great! Overall a great experience at a dealership I would highly recommend! Go visit Tate!

cfschu

Mar 19, 2013

Joe was great to work with. Was quick to offer a test drive, and easy to work with after we returned. I highly recommend them.

Rich3518

Mar 19, 2013

David helped my wife and I out a lot. Really made the experience worth wild and will definitely return soon to get another vehicle. And when I return I will look for David.Great Salesman !!! Really knows his stuff.

Artycpl

Mar 18, 2013

Just bought a Jeep Wrangler Unlimited and it was the most pleasant and smooth purchase I have ever had. Chris Hall helped us and if you come here to buy a vehicle, go to Chris! He was awesome and I would recommend everyone go to Chris for your next vehicle.

jdehart

Mar 15, 2013

My wife and I were moving to Maryland from Hawaii, and she was hoping to have a new Jeep lined up for her as we arrived. Dave Bouchal patiently worked with her over the phone to find exactly what she was looking for, which I know could not have been easy because she is very pickey, detailed and had done her homework. Dave seemed very knowledgable, helpful and nice over the phone, and we hoped that that our initial impressions proved to be accurate when we met him to finish the deal, and it was.My wife fretted the whole trip to Maryland that her Jeep, and/or the deal in general, would not be exactly as she hoped for, even though Dave tried his best to calm her in that he was taking care of everything... as we arrived at the dealership, Dave came out to meet us, and he was indeed a very nice guy. He took us straight to her new Jeep which was sitting off by itself, as if it was waiting just for her, and it was prepped and ready to go... it was exactly what she was looking for, in every detail. The paperwork was also already prepared for her, with no unpleasant surprises. Actually, I don't know how the experience could have gone any smoother.Thanks to Dave Bouchal for doing all the prep work ahead of our arrival to make sure everything was ready and perfect for her... it is such a treat to feel like the salesman is working just for you. Dave Bouchal is a Professional and a Gentleman, and it was an enjoyable experience doing business with him.

starrsprinkles

Mar 15, 2013

i feel i was a little rushed in the purchase but overall purchase was at a great price and the experience was good. sally was extremely helpful and did great research to find a new vehicle that suited my needs.

jjfbaseball

Mar 14, 2013

David Giddens is a great salesman. He was very polite and informative. I will recommend him to other people and looking forward to doing business with him again in the future!

fisherman42

Mar 12, 2013

Went LOOKING and found the one I wanted.. Tim Shue was very patient with me.. I TOLD HIM I HAD TO THINK.; I came back and got it.. He was professional and helpful all the way.. He is an asset to your company. This is the second vehicle that we have purchased from your complany..both times we were just going to look. we would recommend your dealer ship to anyone..and tell them to ask for Tim..

Teresa11231

Mar 11, 2013

Everyone was friendly. Not only met our needs but went far & beyond! Definitely telling our friends about our experience & recommending them to check Tate out when in need of a vehicle.

Bagheria1974

Mar 10, 2013

Calvin is knowledgable of the trucks we asked questions. Showed and tested different styles. Friendly and Professional Dealership. Lots of vehicles to choose from. Love the truck we choose. Thank you

mellie84

Mar 6, 2013

Ms Judy was great she was super friendly an very helpful! She answered all my questions and went the extra mile to get me the best car with the price I could afford. I will be sure to send all my friends and family to Tate Dodge Chrysler Jeep Ram!

bharri86

Mar 5, 2013

overall, the car buying experience was good at tate dodge of glen burning. this is our third jeep and we will be back in the future.

debrathms2

Mar 3, 2013

When I was looking to purchase a new vehicle, Jeep was my last choice.I decided to surf the net look at the jeep and found one that i liked. I was contacted by Mr. Fitzgerald thru internet sales, made the appointment to see the car. When i entered the showroom floor, he greeted me and after meet and greet , Mr fitzgerald was empathetic to my needs not trying to sell me something that i didn't need nor want. So with Mr fitzegerald's knowlegde and willingness to help. i was able to purchase a 2013 Jeep Compass.Your dealership is very fortunate to have a person of his stature working with you. His personaiity his very warm, compassionate and friendly. I will recommend this dealership and Mr Fiztgerald to anyone i come in contact who is looking for a jeep, chrysler, or dodge.. It was a wonderful car buying experience for me.

mechelle70

Mar 1, 2013

My name is Michelle Kilbourne, I bought a 2013 Dodge Avenger from Tate Dodge of Glen Burnie, I had the pleasure of Wendell Fitzgerald as my salesman. I am extremely satisfied with my purchase and the service that I recieved from Wendell, he was very eager to help me with my decision and find to the right vehicle to suit my needs. I would strongly recommend Tate Dodge of Glen Burnie and Wendell Fitzgerald for the great service and friendly atmopshere they provide.

JN17

Mar 1, 2013

I contacted Tate about a used car I was interested in through email to schedule a test drive. David G. responded immediately to schedule a date/time. The car lived up to the internet listing, and I was sold after David and Ron worked with me in meeting my pricing needs. The process was easy and smooth with no hassles. David was very descriptive on what the vehicle offered and even went to go put gas in the tank while I was signing the paperwork. Overall good experience throughout the whole process. Thanks Guys!

kencunningham

Feb 23, 2013

I initially went into the dealer just to check some vehicles for comparison purposes. The salesman (David Giddens) was very personable and very knowledgable. He showed me the three vehicles that I had come in to see and did not try to pressure me into anything. I did not buy any of the cars that I originally came in to look at. After taking another test drive in a completely different vehicle, I bought it. Thanks David.

jimprent

Feb 23, 2013

On February 16, 2013, I took my 09 jeep to Tate for motor and differential oil service. During the service, they found another problem that was covered under warranty. The problem was that Tate did not have the parts to complete the service. After 3 hours I was told that they would contact me when the part came in. After notification that the part was in, I made an appointment for February 23 as early as possible. I asked the service tech how long it would be and he stated "give us about two hours." I told him I would wait for the repair in the waiting room. This started at 815 a.m. At approximately 1045 the service tech told me that the mechanic had a little issue with the install and should be wrapping up. Needless to say, it was another 2hours 1245 before it was complete. The service tech apologized and offered a free oil change for having to wait so long. I told him I did not want a free oil change, I just didn't understand why he didn't come to me when they realized it was going to take longer and advised me so I could have made arrangements to be picked up or have them shuttle me home. I now had spent 8 hours in Tate's waiting room the past two Saturdays. The comment, "What can we do to make this up to you" sounded like red hot pokers. I guess I should have told them that I would like to be paid the rate they charge per hour. I just wanted my car serviced and completed in a decent period of time. If this was a one time occurrence I probably would not be so mad. About a year ago I had my other vehicle there for warranty work on a Saturday. Atleast they told me it would take a while and I dropped it off. I was notified about 45 minutes before they closed (3PM) that the car was done. I told them that I would not be able to make it before they closed. I was told that they would leave the keys at the dealership and I could pick them up from there until 5 pm. Of course they had to have payment over the phone before they would leave the keys. I arrived at the dealership at approximately 3:25 pm and no one had a clue as to what I was talking about. They ran up to the Service area but everyone was gone. Needless to say I was without my vehicle until Monday morning. I had to take time off of work to retrieve my vehicle. When I arrived on Monday, they did not know what happened to the keys, and after a little while of asking around, it was found that the keys were locked inth e vehicle. I had to wait around until they made a key so that they could get into the vehicle to retrieve my keys. I have purchased 5 vehicles from Tate in the past 6 years and can promise you that I will never do business there again. I cannot risk that I will have a heart attack from my blood pressure boiling every time I go. You have lost a loyal customerTate your are supposed to be service business, please take the time to learn what Customer Service Means.

Kwunderlich11

Feb 21, 2013

Judy and the rest of the staff at Tate were friendly and offered great service. They were very accommodating to our family and we got a great minivan at a great price.

babsdunphy

Feb 13, 2013

David C Giddens was very helpful and made the experience very simple! He was on point in a timely manner when we called to test drive a car and had all the necessary paper work ready. The staff and David were great and friendly! I would recommend Tate Dodge to a friend/family member.

Nixon579

Feb 12, 2013

Fast,friendly,effective. This was a beyond quality car buying experience. David and Russell made us feel like we belonged at their dealership in one of their cars. I would recommended them to anyone looking for a no worries car buying experience.

robertanw

Feb 10, 2013

Judy Longobardo responded promptly to my request through the USAA Auto Buying Service. Even though the used car we had hoped to purchase was sold before we arrived at the dealership, she helped us select another vehicle that fit our needs and a price that fit our budget. She was very friendly.

alicekj

Feb 6, 2013

I like the dealership. It was a good dealership. There was good customer service, with friendly staff. I just thought to share my expeince with everyone.

jcanterna

Feb 5, 2013

I'm very happy with the car I chose and my wife loves it. I was most pleased with the way your detail service man came to my rescue when my battery died when I was about to leave the parking lot plus he showed my wife and I everything about the car. That was good service

george.coughlin.79

Feb 2, 2013

Deal was very fair and service after the sale was excellent. I will be a repeat customer and drive from York Pa to use this dealer again.

nmiller0421

Feb 1, 2013

I had such an awesome time doing business with David, he is not only a nice person to deal with but he made me feel like he really cared about making my experience with Tate a good one and he exceeded my expectations. The finance Department, Ron was also wonderful to deal with. Im am so satisified with my New Dodge Nitro and the experience I had.again many thanks to David, I would definitely refer anyone that is looking for a vehicle to him as well as myself.thank youNancy Miller

feeheley jr

Jan 28, 2013

WILL IN 25 WORDS OR MORE FRIST OFF I LIKE THE DODGE TRUCK 1500 RAM AND THAT WHAT GOT 2011 BIG HORN. THE SALE POEPLE WERE OUTSTANDING THEY WORK VERY HARD TO MAKE THE SALE AND I LIKE THAT. FRIST OFF THE SALE PERSON JUDY LONGOBARDO WHEN OFF OF HER WAY TO MAKE ME HAPPY WITH EXPERIENCE AT TATE DODGE OF GLEN BURNIE. AND YOUR SALE MANAGER RJ ALSO OUTSTANDING IN THE DEAL FOR MY TRUCK . SO AL AND ALL I WOULD BUY AGAIN FROM TATE AND THE SOME SALE POEPLE. THANK ONE MORE TIME JAMES R FEEHELEY JR P.S THIS IS MY NO. 5 DODGE ALL TRUCKS

gcurtis59

Jan 26, 2013

Dealer was very friendly,worked really hard to get us a great deal on the car our son bought.Would definitly use again,would also send friends or family to see Judy.

mjh87

Jan 22, 2013

It was excellent working with David and the other staff at this dealership. I explained exactly what I was looking for and they were able to accomodate to every one of my needs. Excellent service and extremely friendly. Will be returning to this dealership in the future for my next vehicle.Thanks!

danie11e.dass

Jan 22, 2013

I was home sick and trying to negotiate an unexpected purchase to replace a totaled vehicle - all over the internet because I was too ill to visit a dealership or talk on the phone. David was amazing. He responded promptly to every email, answered all of my questions, and never treated me like a less important customer because I preferred to communicate in writing. He also dropped everything to come into the dealership and process my paperwork when my timeline for arriving at the dealership changed suddenly and without much warning. I am very pleased with the purchase and would definitely work with David again.

Calvin Cain

Jan 21, 2013

We stopped in to take a look at trucks just to get an idea of what is out there. We drove out in a brand new 2012 Dodge Ram 1500. We could not turn down the price. Ron was very informative and even though he was busy that day never left us hanging. We are very happy with our choice.

jwsavino

Jan 19, 2013

I would like to thank Ron Channell for taking his time with this sale. He was not pushy like a lot of sales people can be just to make a sale. I work at a bank and customer service is at the top of the chart. Ron has exceptional customer service. My husband had stopped by the dealer ship and spoke to Ron about the Jeep Grand Cherokee Overland he was very helpful, so when we returned this evening to test drive we make sure Ron was there. I also would like to mention the wonderful woman that took care of us during the finance part Ms' Credit. She was truly a pleasure to talk with, she took her time and listened to what we wanted and how she could help us, she is a great asset to your establishment. If I ever want to buy a vehicle I hope the Ron and Ms' Credit is still employed there.Thank you, Janet

agmamone

Jan 17, 2013

Judy was the perfect seasoned rare breed no BS sales person - pleasure to biz with - I was done and signing papers in ten minutes (really) drove 160 miles that day in the rain to get just what I wanted for a fair price - thanks JR also, Mama (7+ month's pregnant) loves the 2010 dark cherry red pearl T/C touring van.LOL

Birdie_Harrell

Jan 12, 2013

One of the best experiences I've had there since 1997. Ron was very attentive, patient, and explained in great detail on my new Dodge Ram 1500. He was able to transfer my accessories off of my old truck then on to the new one. I will continue to work with Ron with future purchases and will very strongly recommend all of my friends to experience what I have.

dgoody4

Jan 5, 2013

my overall experience was great. Judy was very knowlegeable about the vehichle i was purchasing. Dealership employes where freindly ,this was my third vehichle purchased from this location.

rlh31

Jan 2, 2013

Ron was very no nonsense and I believe gave a fair price. Was certainly the most honest of the salesmen I dealt with in the general area.

costigan711

Jan 2, 2013

Ron made the purchase of my new car a great experience and very exciting. I drove away with a great car, the payment I was looking for to fit my budget. I would recommend Him and Tate Dodge to anyone .Thanks for a Great Purchase experience.Sandy Costigan

Skinsfan24

Jan 1, 2013

After a very negative experience at Waldorf Dodge (don't ever go there!), I went to Tate Dodge to buy a 2013 Dodge Charger and they were awesome! Matt Higgins was our salesman and he was top-notch. He empathized with what my wife and I had experienced at Waldorf Dodge, and he made sure that my business with him was professional and as easy as possible. He called numerous dealers to get the car I wanted, and managed to get it delivered from PA the same day. He also got me more money for my trade-in than Waldorf had offered. I spent a couple of hours there and he was very personable and friendly, and very attentive to my needs. When I came back that night to take possession of the car, he spent over 30 minutes with us in the car demonstrating how to use the many options and making sure we were totally satisfied with our purchase. Matt's can-do attitude and friendly demeanor was outstanding, and I would recommend anyone go to Tate Dodge and ask for Matt; you will be satisfied.

NewCarGuy2013

Jan 1, 2013

I am very pleased with this dealership. I just bought a new 2013 Dodge Challenger R/T Plus from them. The salesman was Ron Channell. Both Ron and the rest of the staff I dealt with at Tate treated me very well. They did everything they said they would do. They did things promptly and didn't waste my time. Ron Channell was up to date on all the incentives that are around. When I showed up to pick up the car I had ordered, he told me of an additional incentive that Dodge was offering that I qualified for. He saved me $1,000 on the day I picked up the car. Thanks Ron!I had a poor experience with another dealer in trying to buy the Challenger. I should have gone to Tate first. They didn't waste my time trying to push me into adding options I didn't want on the car. I went in knowing what I wanted. They respected that and got me the car I wanted. The car is great and so is the dealership. Tate was recommended to me by a friend who had a good experience buying a car from them. I would highly recommend them also. They acted very professionally, something very much lacking from other dealers I've tried working with in the recent past.

tim.mckenrick.1

Dec 31, 2012

Ron was a pleasure to deal with, after contacting the Tate dealership through their web site, Ron set up an appointment for a test drive, less then 2 hour's later I was headed home in a new Ram 1500. With a 10 year old trade-in, no out of pocket cash was needed. Hands down the best experience at buying a new pickup for me. Thanks Ron, keep up the good work.

cwalk422

Dec 30, 2012

Helped me find the vehicle I needed at a reasonable price efficiently. I was a first time buyer and Ron did a great job of helping me through the car buying process.

armyod

Dec 22, 2012

Chris made me feel completely at ease and made the whole process the best car buying experience I have ever had. In addition the finance manager I worked with was honest and outstanding. I would highly recommend Tate Dodge and Chris Hall! Great job!!

phy264

Dec 15, 2012

Judy works well with the customer. She does not try to sell you something you did not ask for. She was able to answer any questions you might have on the operation of each vehicle you were interented in.

Ssm4

Dec 14, 2012

Overall Good experience. PleasedJudy accommodated my schedule which I appreciated and was patient during my first car buying experience.Will return to Tate in the future.Customer service has been good thus far.

Scott Graf

Dec 12, 2012

Judy was very helpful in the purchase of our 2010 Jeep Liberty. We met Judy when we visited the dealership before but we didn't see a vehicle we were interested in. When we saw this one on the internet I called her to set up an appointment to look at it. The vehicle had just come into the dealership the previous weekend. She met us in the lot when we arrived to view the vehicle. She explained the Jeep's features to us before and after we took it for a test drive. After we completed our purchase, Judy made an appointment for us to bring the vehicle back to be completely detailed and have a minor surface scratch removed. We were very pleased with how it looked when we picked it up. I would definately recommend this dealership and Judy to someone looking for a used Dodge or Jeep vehicle.

harleygirl111661

Dec 9, 2012

My overall experience was great except for the fact that they put my tags on backwards which was no fault of Ron's. He was very helpfull and in no way pushy which is all too often the case.

spittman107

Dec 6, 2012

Ron was extremely helpful and very easy to work with. I had indicated I wanted the best deal possible under $600.00 payment and they did their best. The finance department even help lowing my rate by provided awesome service. My visit to Tate Dodge was great. RON AND TATE DODGE IS GREAT

suewenzlick

Dec 6, 2012

Thanks to Tate Dodge RAM in Glen Burnie for making our purchase of our used Chrysler 300 experience a pleasurable one. We found the car we loved and in the price range we wanted. Judy Longobardo took care of us from the time we called the dealership through the time we signed on the dotted line. Thanks so much!

abgarmer

Dec 5, 2012

I came into the dealership looking for a specific car. I first went to the new car dealership and because the one I wanted was beyond my financial ability, they refered me to the used car dept. They had the perfect van. It has everything I wanted in a mini van. Joe Holden is the perfect salesman, very friendly but not too pushy. We worked out a deal that I can live with. More to the point, a deal that I am very happy with. The van is 4 years old, but looks new.I am a long time customer of Tate. I have bought 3 new cars from Tate and this is my second used car from them. I keep coming back because I trust them. They have a good reputation and I feel comfortable dealing with them.

jlstepcich

Dec 1, 2012

Overall experience with Tate Chrysler/Dodge was great. There was no pressure just very good info about the vehicle. The vehicle purchased was a barely used vehicle with very very low mileage and it was exactly what I was lookling for. Sorry I have not rated this Dealership earlier as the purchase was early November 2012, but life gets in the way and just now found the time to sit down and complete this survey.

Nichole630

Nov 19, 2012

My husband and I had a great experience working with Ed Berry. He was professional but at the same time, very down-to-earth. My husband is a big kidder and instigator and Ed knew just how to handle him from the moment we met. He was able establish a rapport with both my husband and I that did not occur at other dealerships we have been to. Thank you for a great experience!

bloomj

Nov 12, 2012

Tate Dodge Chrysler Jeep Ram has a great selection of fairly priced, well maintained, used vehicles. At first, I was skeptical of the quality of service I would get based off my experiences at previous dealerships but Tate Dodge Chrysler Jeep Ram far exceeded all of my expectations. They were willing to work with me as a transitioning veteran who had just gotten back into the civilian world. They were patient, professional, and once it came time to do the paperwork, I was in and out. I'm glad I had the pleasure to work with Judy Longobardo. I would recommend her to anyone I know looking to purchase from a used dealership. Thanks Judy!

gretchen_scott

Nov 11, 2012

From the initial contact to his offer to drive the vehicle to my wife for a test drive, I was thoroughly impressed with Joe Holden before I even met him. When my wife then met him in person, she felt immediately at ease. She had recently had a horrible experience with another dealership, and was not looking forward to the car buying experience. However, Joe's laid back, no pressure approach and outstanding customer service was the complete opposite experience (and exactly the type of experience) that she was looking for!!! Joe took the time to clearly explain the details of the car's history, the warranty coverage, and the pricing so that my wife felt comfortable with her purchase. He also continued to chat with my wife and answer questions while the financing portion was completed. Both Joe and the finance manager stayed after hours to finish the deal, with no sense of "rush." He helped me move items from my old trade-in car into the new car. He also offered to wait in the parking lot (after the dealership had closed down) to make sure the family ( including our 1 year old) was safely in our new car ready to head home. I would highly recommend Joe to anyone looking for a pressure-free, pleasant car buying experience. And on top of Joe - what a gorgeous car!!! Pristine condition, looks brand new, and the price of the car (and given for trade-in) was exceptionally fair!!! We were planning on looking at several other cars, but had no reason to go anywhere else!!!

Kim Henson

Nov 11, 2012

Just when we were about to give up and go home for the evening, Judy Longobardo was right there just in the nick of time. My husband and I had been looking for a used 2011-2012 Hyundai Sonata. There it was, sitting on the lot of Tate Dodge Chrysler Jeep Ram.Judy was very professional, courteous and friendly. She did not try to force us to make a purchase, but was very patient with us understanding what our financial needs were and what we could afford to pay. We test drove the vehicle and was very pleased with it. Judy did an excellent job! We purchased the vehicle but was not pressured to do so. I would recommend Tate Dodge Chrysler Jeep Ram and Judy Longobardo as a great sales representative.

hroper

Nov 7, 2012

I was looking for a used truck under 20k at 4 different dealerships. I stop by Tate on my way to JBA and run into a salesman on the parking lot. I asked if he had anything in my price range and he said he could put in a new truck for a little bit more. Turns out it was a little bit more, but I now have a new truck not used and a long warranty. I gotta lot of truck for the money. The salesman on the parking lot that day was Ed Berry. I notice he had many Awards on his wall that day and after dealing with Ed I see why he has them.

brittanyarroyo7

Nov 7, 2012

I would recommend this dealership because they were very friendly and Carl helped my family and I get the car we wanted at the right price. He was determined to have us get the car we wanted and worked with his manager to his full ability to help us make the deal. He also came in on his day off to make sure we had our car detailed and repaired anything that we needed fixing. He was friendly and kind. He also treated us with respect, but had a great sense of humor to allow us to enjoy the car buying process. He was a great car salesmen. I would highly recommend this dealership and Carl Wieslander to buy a vehicle from! Thanks again Carl for all of your help!

DEufemia

Nov 7, 2012

joe was pleasant to work with made the experience as stress free as possible and I was hoping to get a better price on the vehicle but that was due to Joe.

rjoyner68

Nov 6, 2012

Just a damm good sales lady. She is very very very good at it.you come in and greets you With a smile very very professional.

adrienne.dery

Nov 5, 2012

First, let me just say that buying a car--on my only lunch break...would typically be considered a myth. David was well prepared, understood what I wanted, and showed me--in the first shot the car that I needed to replace my old minivan. He didn't try to sell me on another model that wouldn't function to my needs or the needs of my family. HE understood my budget and worked fairly with me to get that figure near the mark. He only went over by $458...not bad for the deal he gave me.I was in an out of the dealership within 2 hours--new (gently used) minivan, and traded in the old minivan. Transaction was fast, fair, and highly efficient. Probably the BEST salesman I've ever met. MY husband and I have owned (collectively) 8 vehicles and never was buying one of them a painless experience. I was back to work precisely when David said I would be....that's quite some talent.Have to give a shout out to the service guy who recommended that I go in and talk with him in the first place. While I'm not a fan of Chrysler, David has made me a fan of Tate Chrysler...and that's no small feat.Thanks again to David for making sure this working mother of 5 could get back on the road and back to work, and of course...back to the "herd" of kids... :)PS: He even made my grumpy husband raise an eyebrow...now that's TALENT! ;)Adrienne & Robert Dery

kencampbell7

Nov 5, 2012

I stopped into Tate on Saturday evening around 4pm and had bought a new 2012 Dodge Charger by 6pm. Ron Channell was my salesman and made the process very simple. I was also pleased with the Finance Manager Jerry Tavenner. Ron made making the purchase fun with a good since of humor. I definitly recommend Tate Dodge!

mscheel92

Nov 2, 2012

I was new to the area, but I made the effort to get to this dealership because Carl was wiling to answer my questions (and I had quite a few) and the price was great. It was a 2010 Dodge Caliber SXT with ~39k miles for $11,400. Through the phone, Carl and I were able to discuss my concerns and what I was looking for in a vehicle so that when I actually could get to the dealership, I was able to check it out, test drive it, and take it off the lot in a very reasonable time. It was a lot better of a car buying experience than when I bought my father a vehicle and I highly recommend Carl Wieslander for anyone who's looking to purchase a reliable used vehicle and would like to speak to a straight-forward sales associate.

walc

Nov 2, 2012

I just bought a new Ram 1500 truck at Tate and I can't say enough good things about Tate Dodge, Ron Channell, sales rep, and John Erbe, sales mgr.I'm a very knowledgeable internet vehicle buyer and I have the good fortune to live within 150 miles of several major markets; specifically, Baltimore-DC Metro, Delaware and Norfolk-VA Beach.Therefore, I emailed my price and trade-in terms to over 15 Ram dealers, who had a truck that I wanted in stock.From the outset, Ron Channell, at Tate, was the "cream of the crop". As we negotiated, he was always prompt, polite, friendly, honest and helpful. Most importantly, Tate Dodge was the best deal for me.We negotiated all the price and trade-in terms, by email and telephone, and when I went to get my new truck, everything was 110% as agreed.This was my first purchase from Tate Dodge-Chrysler-Jeep-Ram, and Ron Channell and John Erbe; but, it won't be the last.

vodge1969

Nov 1, 2012

Ron was extremely helpful and very easy to work with. I had indicated I wanted the best deal possible without a whole lot of hassle and he did his best. The finance department tried selling me a little higher interest rate but we worked it out. Over all it was a good car buying experience.

ghfball

Oct 31, 2012

Ron Channell actually worked with me for an entire year. He found the exact jeep I was looking for and always kept in touch with me. This is a Christmas present for my daughter away at college, he helped me make arrangements to store it and even promised a big Christmas bow for it. Will deff be returning for next vehicle. I left the dealership with NO buyers remorse and felt like I had gotten a great deal. Thank you

ajtoftul

Oct 29, 2012

Dave Giddings was just great. He found me the car I was looking for in about 10 Minutes. Purchased same that day. He was very attentive and helpful.

MelissaWelch

Oct 27, 2012

excellent experience had shopped for jeep grand cherokee at several other dealers and none had the selection of cars that Tate had easy , painless buying experience and financing arrangements with Ralph Scott Would recommend this dealer to anyone buying a Jeep

Keith3319

Oct 26, 2012

It`s not often that you buy a car, and feel like the Winner!This is my second purchase (Jeep) with Tate. I recommend any one,to give this Dealer ship a chance.Hat`s off to Mr. Carl Weislander who sold my wife her Jeep.Hat`s off to Mr.David C. Giddens who sold me my Jeep.Bring on the snow!!!Thank`s guys- Keith

cefaber

Oct 25, 2012

Barnette and Ron were very polite and professional. Made me as comfortable as possible with my angst of trading in two vehicles for one new-used vehicle.I would do business with them again.Thank You

rjangell

Oct 24, 2012

Ron was wonderful to work with. He was honest and very professioal. He took care of all our needs and solded us a wonderful truck. He went the extra mile and made sure the bedliner and truck rails were installed at your off road center in a timely manner. I will recommend Tate Dodge to all my friends and tell them to ask for Ron.

teanna.fordcunningham

Oct 23, 2012

When we first walk in,Mr.Stewart greet us with a smile. He asked what car was we looking at? My husband and I explained, to him that we view their website and we wanted a 2013 Dodge Avenger. He asked which one,Then immediately told us about the car. I was so surprise how extremely knowledgeable he was about this car. He made our shopping experience very enjoyable. We were happy to drive away a new car. I was so happy with our purchase that I asked for some of his cards,so i can refers some of my friends and family.Mr.Stewart is a asset to this company. I will come back in few years for next purchase will look for him.

jhuddie

Oct 20, 2012

David was knowledgeable, friendly and helpful which made buying the car very quick and easy. I was driving my "new" car home within three hours. He was a pleasure to work with and actually changed my mind about dealers and dealerships. I am happy to recommend his work to others and will definitely consider working with him again, in the future.

ferociousbear

Oct 16, 2012

This was by far one of the best experiences I've had purchasing a vehicle. The price offered was extremely competitive and the selection available made the decision easy! Chris was extremely upfront with my two trade in's and we were able to close the deal in short order!

Romayne1

Oct 15, 2012

This is my third car from Judy in three years.Icuuld not ask for a better sales rep.I will always go to Judy to purchase another car.

Napalm40

Oct 14, 2012

Allow me to start by saying the sales dept was fine minus I couldn't even get a full tank of gas when I bought my 2011 Challenger. The very next day I drove the car to work only to find out I had no heat in the car. I took it back to the dealer only to have to leave it there for almost 2 weeks. I did finally get it back and it was fine. Recently I had to bring it back due to a brake vibration, the service dept said it was a tire out of balance, i took the car to work that night only to find out I still had the problem. A couple of weeks later I took it back again for the brakes again and an oil change, they finally fixed the break problm which was a warped roter. I picked my car up a day later only to find 2 dents 1 with a large chip of paint missing on the drivers side door. I spoke with the service manager who told me to bring it to his body shop, I did they said it would be $400.00 to fix the dents and repaint the door. I called the dealer back to see what they were going to do only to find out the service manager was on vacation and I would have to wait until he returned before I could get an answer. I recived a call about a week later and his response was i'll go half on the repair because we are not responsible for lot damage. I purposely park my car in left field in parking lots to avoid such dents, how can a dealer not be responsible for something that happened in their fenced in lot.

kimberlypruitt2005

Oct 10, 2012

Mr. Giddens was very professional, kept us well informed threw out the process. He listened to our needs and helped us to find a great Mini Van that we absolutely love! I would reccomend him to any of friends and family. The finanace process was very easy and didn't make you feel pressured at all. Overall great job to everyone! We thank you very much!The Pruitts

gmpdeuce

Oct 9, 2012

We have been a long time customer of Tate Dodge and come back every time for the great people, great attitudes, friendliness and feeling of being part of a great family. We would recommend them to anyone that we know that is looking for a good quality vehicle with the service department to back it up. Thank you for everything.

acrempfer

Oct 6, 2012

This dealership deserves nothing but the BEST award and review possible!!! Ron (sales) and Natalie (financing) really went to bat for me and worked EXTREMELY hard to get me into the type of car I wanted and financing the way I needed it! These two are nothing less than AMAZING!!! I will recommend them to everyone I know!

dbwhitmore

Oct 3, 2012

I was very happy with her friendly fast service. She immediately greet me and showed me around. She was very informative on all the vehicle's specifications.

marksheehy

Oct 1, 2012

Just an update from our previous post. After having an issue with a finance deal at Tate, everything was corrected and I am definitely wanting to give Tate a 100% satisfaction. Everything was great from start to finish and one last thing...Ron and Natalie actually took the time to talk to my son. He is 16 and the Challenger was for him. But, of course I had to buy it. But what really impressed me is that Ron and Natalie (in finance) went out of their way to include Austin. Something I am not sure any other dealership would do. Thanks you two, and everyone involved. That was definitely above the call of duty! I will be back!Thanks again!Mark SchmidtAustin Logothetis2013 Challenger

ElizWhit

Sep 24, 2012

I rated the quality of work bad due to the following. I purchased a used 2012 Nissan Rogue on 08/18/12. My salesman was great. My car was not washed because it was just "detailed 2 days prior." The outside was still dirty. After leaving the dealership, my daughter tried to put down her passenger side window. It would not go down. Mine stuck but went down. I called Carl immediately explaining the problem. He talked with his supervisor who stated their must be a problem with the electric (not looking at it). I could take it to any Nissan dealership and it would be covered under warranty. I live in Easton so I took it to the Preston Auto Complex. I was told the problem was extra tint had been installed to the windows which had to be removed prior to passing inspection. The adhesive was not cleaned off after removing the tint and was causing the windows to stick. They were going to charge me between $100-150 to remove it and it would not be covered under warranty. I find this irritating that the car was "detailed" but obviously done very poorly. I had also found a gatorade bottle still half full under the seat when I cleaned the car myself. I paid $23,900 for this car and had to take care of cleaning it myself! I do love the car and am glad I got it.

FRANCESCACT

Sep 21, 2012

Friendly sales person, gave enough time for us to make our decision without being too pushy or impatient. Ron Connell should be the sales person of the year

MyDodgeRam

Sep 16, 2012

I arrived at the dealership with no intention of leaving with a new vehicle! I consider myself not an easy person when it comes to pricing, but dealing with Ron Channell was a quick, easy and effortless task. I must say he was very customer oriented and after the intiation of Chrysler rebates plus my trade in , the price was sweet! I think this was the easiest car transaction I had in many years, due to the efficiency of Ron and the staff at the Chrysler dealership. I would recommend any of my family and friends knowing they would receive the service that was projected to me.

akcom

Sep 16, 2012

Judy was extremely helpful. She was friendly and explained all the paperwork we were signing, what it was for, etc. I felt very comfortable throughout the entire process and did not at any point feel like I was being pressured into a sale.

joanna.snow

Sep 14, 2012

We were on a tight schedule and David did everything he could to get us through as quickly as possible. He was quick and efficient and helped us get the van that we wanted for as close to the price that we wanted as he could.

YoureLovely

Sep 12, 2012

Ed Berry was able to get us to the price we were wanting on the car we were wanting. If you are looking to purchase a car, ask for Ed! He was right on the money!!

emil.zeynalov.1

Sep 8, 2012

I came in to trade my car in for a used car. Sales reps demonstrated an understanding, a great service, and were very helpful in choosing the right vehicle.

theangelskeeper

Sep 5, 2012

We arrived 30 minutes before closing, and they knocked a thousand dollars off the price of the car off the bat, no haggling, no worry. They were aware that we wanted to drive off the lot with a different vehicle that day and that we had some credit issues, and they worked with us flawlessly to come to an agreement and a vehicle that was a perfect fit.

JEJAMES

Sep 5, 2012

I JUST PURCHASED A NEW JEEP WRANGLER FROM RON CHANNELL. BEING A RETIRED YACHT BROKER WE HAD LOTS OF TIME TO SHOP AROUND. BY FAR RON AND HIS MANGER GAVE US THE BEST ALL AROUND DEAL.WHEN WE ARE READY TO REPLACE THE WIFES CAR WE WILL BE BACK. THANKS JOHN & SUE JAMES

Rlisko

Aug 31, 2012

Great sales experience! Ron was very honest and straightforward in the sale of my new RAM pickup. I was initially attracted to the dealership by a price advertised on the dealership website. After completing the request form I was contacted by Ron and arranged to test drive the truck. When I arrived he cheerfully greeted me and thoroughly explained all of the features of the truck. After I took the test drive, I immediately knew that I wanted to buy it but was expecting a hard sales approach in pricing. I was stunned when Ron quoted me a price that was lower than the internet price and lower than the price I was prepared to pay! Overall this was the easiest vehicle purchase that I have ever made. I highly recommend Ron and Tate Dodge of Glen Burnie.

ssalanik

Aug 21, 2012

Judy was very knowledgeable about the all of the cars available. She was also very patient as we looked at many cars before we found one.

Jslack

Aug 18, 2012

I went in to trade my Dodge Challenger, Ron met me in the parking lot, and provided the best service I have received from Tate. This is the 2nd car I have purchased from Tate in 18 months, and each time has gotten better. Ron was very professional, and deserves to be recognized for his outstanding service. I would also like to thank Natalie in Finance, as she went above and beyond to get me an outstanding rate and keep my new payment within $20 of my old payment. I will be back to Tate after winter is over to get my wife a new car, and I expect I will receive the same top-notch service again. While I did not get as much in rebates as Tate as I did at the Chevy dealer, I bought from Tate because of the great service; so if you are in need of a new car, stop in to Tate Dodge and ask for Ron!

David Cole

Aug 11, 2012

The experience was very friendly and proffessional. Ron went above and beyond to get me the deal i wanted and the payments I could afford.

HAROLD WRIGHT

Aug 5, 2012

DAVID WAS VERY KNOWLEDGABLE ABOUT ALL OF THE VEHICLES THAT WE WERE INTERESTED IN AND HE GAVE US ADAQUATE PRIVACY TO TALK OVER OUR DECISION ABOUT A VEHICLE. HE WALKED US THROUGH ALL OF THE GADGETS THAT ARE ON THE CHRYSLET 300 THAT I PURCHASED AND EXPLAINED THE PAPERWORM.

ashton.km

Jul 31, 2012

I just purchased a 2013 Jeep Wrangler and could not be more pleased with the dealership. Ron was a HUGE help, did not pressure me in any way, and actually made my experience enjoyable. He was honest and polite, and worked to help me find the right vehicle. I would recommend this dealership, and Ron. Thanks!

tylerwebster123

Jul 28, 2012

Went to dealership met with Ron he was very helpful and polite he was able to answer all of my questions. Delership was very nice and everybody was very helpful. Walked in with a trade and bought truck was out a lot faster then expected. Will return again.

bisbrandt

Jul 25, 2012

From my interactions with Ron, through the finance portion with Ralph, our car-buying experience was easily the most efficient I've been through. This was the 11th time I've purchased a vehicle through a dealership, and I normally dread the hours spent sitting around waiting for service, paperwork, prepping the vehicle, etc. This was definitely a pleasant experience, and I'd recommend Tate Dodge to anyone that asked. We brought our 3 girls with us (all under 7), and it was quick enough that even they didn't complain! On top of it all, Ron was very personable, and we didn't feel pressured through the process whatsoever...even when we left to compare alternatives. Above all, our experience with Ron made it an easy decision to come back and buy our van through him later that day.

wln

Jul 20, 2012

Judy did a terrific job with helping me find the car that fit my needs. She was very knowledgeable about the vehicle and all of its options. I would recommend her to friends that are looking for a used car.

kjk1020

Jul 19, 2012

David was very friendly and offered us information on vehicles that were sacheduled to arrive later in week. He called us when car was ready to be shown and the deal was consumated by my wife. David treated her very well and we took delivery later in the week. We had some issues with the canvas top and side curtains and David made good on all of his promises. Seems genuinely interested in helping people and his communication skills are very good. He follows-up with his customers!

Melusine

Jul 13, 2012

I don't buy a car very often, so having a great customer experience is crucial in determining my purchase. Joe Holden at Tate went out of his way to provide me with a positive experience. Joe is friendly, low-key, polite and very considerate, which was really appreciated - I won't purchase from high pressure sales people. The entire process couldn't have been easier - Joe was extremely helpful and really fast with the paperwork, and I was able to drive the car off the lot in record time. The few minor issues with the car were noted and taken care of. The dealership didn't waste my time with endless haggling and coming to an agreed offer was done smoothly and much quicker than I expected. The entire experience was great, and such a marked difference from the experiences I'd had with other car dealers.Joe follows up with his customers by sending them a thank you note done in calligraphy - this is the first time I've ever had a thank you note from a salesperson at a car dealer, let alone one with such a personal touch. Joe really goes the extra mile for his customers.I would definitely recommend Tate Used Cars, and especially Joe Holden.

rushjr28

Jul 13, 2012

Joe and RJ did a great job getting me my truck!! Price for truck was the best I found as well as my trade in value!!

deguro23

Jul 13, 2012

First, let me start off by saying this was by far the best experience with a dealership I could have asked for. It was in all honesty an accident, my fiancee and I had an appointment with the dealership literally right next to Tate. However, because I hadn't paid attention I pulled into the wrong dealership. We walked inside and met Mr. Joe Holden. I explained that I had scheduled an appt, and realized immediately I was in the wrong place. However, Joe offered to show us some of the vehicles they had on the lot. We went to the right appointment and needless to say we came back, it was a mistake to go to that other dealership, they made us feel we weren't worth their time or effort.Joe was very relaxed and so easy to communicate with, and made my fiancee and my day. The Business Manager Patrick Hutchins was just as equally relaxed and easy going. There was no pressure and they truly made my fiancee and I feel like VALUED customers. Working in the customer service industry as long as I have, it is a breath of fresh air to meet Sales representatives like those two men. Joe, if you do read these reviews, when I stop by either Saturday or Monday, I do need more of your business cards, I have given them all out to friends and family looking for vehicles. I could not have asked for a better experience, and I know my fiancee is extremely happy with her new vehicle. They have earned two loyal customers with this experience.

cmatter01

Jul 12, 2012

From the very beginning of our visit when my fiance and myself arrived at the dealership we were approached by sales consultant Ed Berry who was so polite and friendly and asked what we were interested in looking at.Throughout our whole experience he provided us with all the information that we needed and we didn't feel like we were pressured into buying anything which made us feel very comfortable.I would reccomend anyone to speak with ed if they were interested in buying a new car.

lmcreel

Jul 5, 2012

My family and I went in to buy a new 2012 Chrysler Town & Country Minivan and Ron Channell was very pleasant and helpful from the beginning to the end. He was not a pushy saleman at all and helped us to find everything we were looking for without the stress that usually comes with buying a new vehicle. With having 2 young children with us, the experience was not stressful and everything went very well. We would highly recommend Ron as your salesman; he knows the business and will treat you well. We will also highly recommend Ron to our friends and family that are out looking for a new vehicle. We are very pleased and extremely satisfied with our new Chrysler Town & Country Minivan and the experience we had at Tate Dodge Chrysler Jeep RAM in Glen Burnie.

massiel

Jun 30, 2012

The customer service was excellent , He helped me as soon as i got there and he answered every question i asked. He was very friendly and it looked to me, that he had a lot of experience . i recommend people going to this dealership they help right away !

Sophiaj

Jun 30, 2012

Everyone we encountered from the moment we entered the lot were extremely pleasant and went out of their way to make purchasing our new Jeep as enjoyable an experience as possible. Ron Channell truly deserves to be given the highest award for his customer service.

pmtina5

Jun 29, 2012

Just let me start out to say that I took my mother around to different area dealerships to buy a safe, yet inexpensive vehicle. One of my experiences with Toyota was so bad I will never go back there again. After driving onto the Tate used car lot, The greatest thing was that we were not rudely approached on like the other dealership. Our experience with Joe Holden and the other gentleman (and unfortunately I forgot his name) was very good. Joe did not push us into anything or follow us around. He came out and spoke very nicely and once we were done looking, we went inside to find him. He and the rest of the staff were very friendly. And thats a plus. The price of the vehicle was right in the price range we were looking for. And overall, the vehicle was in great condition. The customer service was outstanding. AND,,,they even stayed past closing to help us with some of the paperwork. I would recommend Tate used cars to anyone because of the friendly atmosphere.

sublime5389

Jun 28, 2012

I was looking to purchase a 2012 Jeep Wrangler and had no luck at other Jeep dealers in the area (Ourisman Clarksville). The other dealer (Ourisman) had the exact Jeep I wanted and only needed to come down $20 more on the payment and I would have bought it. Needless to say they wouldn't budge so I went to Tate. Although they didn't have the Jeep I wanted in stock ...they were able to find one even better at their sister store and said they could have it there the next day. Next came the money factor. Within 25min they were able to get the price down making my payment $66 less a month compared to what ourisman offered! For the same Jeep but better! ! Not to mention the great lifetime warranty! I spent 4 1/2 hrs at Ourisman on two different days only to find out they wouldn't negotiate their price ... in 1 1/2 hrs at Tate I was able to find the exact Jeep I wanted and had my papers signed and picked up the Jeep the next day! I couldn't have been happier! No annoying sales pitches like other dealers (Ourisman) just straight forward and friendly. Thank you Roger, John, Ed and Ralph for making my dream of owning a Jeep come true!!

fmaajnam

Jun 27, 2012

This was the first vehicle I purchased since my husband passed away. I was very nervous about car shopping, dealing with sales people, getting a good deal, being taken advantage of and choosing the right vehicle for myself. There were so many things to consider. (I would rather go to the dentist than go car shopping.) When I got to the dealer David Bouchal came out to greet me. He was very kind and helpful, showed me the vehicles I was interested in and answered all of my questions (even though I asked them several times, he was very patient with me). I did not buy my vehicle that day but went back a couple of days later. I was being very picky about the color and the extras that I wanted in the vehicle and David found me the perfect one. Then I had to go meet with the financial person. Even though I have excellent credit, I have had several bad experiences in the past. Jerry Tavenner was wonderful! I feel that he got me a good rate and did not make me feel pressured into getting the warranty. He explained everything, took the time to answer my questions (again I asked the same questions several times just to make sure I understood everything) . Even though it was getting close to 9:00 (closing time), he did not rush me. My daughter Jenny went with me for moral support. She had purchased a car from Tate last May and said that the financial person she had did not take the time to explain the warranty to her properly and if he would have explained it like Jerry did she would have purchased it. She wishes she could go back and change that part of her visit with Tate.When we were finished is was just after 9:00 and David still took the time to sync my cell phone with my vehicle. David Bouchal and Jerry Tavenner were wonderful and made sure that I had a wonderful experience.

AliciaH84

Jun 25, 2012

My husband and I just purchased a 2012 Jeep Grand Cherokee Laredo. Over the years, we have purchased many cars. Our salesman, Matt Higgins was by far the BEST car salesman we have ever dealt with. He was very knowledgeable, polite and honest. He worked with us for over 6 hours to find the perfect car with all of the options that we were looking for. The only issue we had was with an employee in the finance department being rude. This was promptly taken care of by Matt and management. We were very pleased with our overall experience and will definitely recommend Matt to all of our family and friends. I absolutely love my new Jeep! Thanks for sweating it out with us in the 100 degree heat Matt, I know we can be a handful!

Kevin Brooks

Jun 20, 2012

The entire dealership showed interest in my purchase and expressed concern for my car buying experience. It was nice to finally have a car dealership work with me and help guide me into a vehical that was right for my families and my needs.

MMORUS1

Jun 19, 2012

Joe was most likely the BEST car salesman I have everhad a pleasure to work with. No pressure at all, Very friendly and Knowledgable. He made my experiance a pleassure. They were also able to get me a better rate then I was pre-approved for when I came in. I would make sure you don't lose a salesperson like Joe

Kirk0507

Jun 18, 2012

Joe Holden was an excellent saleman to work with. He was honest, quick, and up front in regards to the my sales experience. I have bought 13 vehicles from Tate Dodge over the last 30 years. Joe is by far one of the most pleasant sales personnel I have ever dealt with. I strongly reccomend you ask for him. The finance individual was very pleasant and really wanted to get my son in his first vehicle. To the manager: My only unpleasant experience on this trip was a comment I overheard from an indivual I perceived as the floor manager giving the salesman some grief on why he just found out the vehicle being traded in was on the lot the entire time and not looked over earlier by the dealership. I intentionally keep the trade in vehicle out of any price negotiating until a price has been finalized on the purchase vehicle. It was not the salesman fault.

mamarino

Jun 18, 2012

The vehicle traded had a questionable review in carfax which kept us from getting a little more than we expected. Wanted a little more for the trade but it was acceptable for the price given on the New Vehicle. Kyle worked with us as well as the Manager on Duty (John).

Ted Hartman

Jun 14, 2012

My wife and I highly recommend Joe Holden and thank him and the detailing crew for making our last visit beyond expectations. This lastest purchase is not the only car we purchased from Joe. He is very friendly, personable and straight forward. He does an excellent job of answering our questions and always follows up with us long after the purchase to ensure we are completely satisfied. We will also return to Joe as our first choice when buying a car. Joe is the benchmark of carsales men and others can learn a great deal from Joe about customer satisfaction.Thanks Joe; See you later.Ted and Melody Hartman

Dorigreco

Jun 13, 2012

We highly recommend Carl Wieslander. He was friendly, helpful, and respectful of our time. He made our visit to Tate simple and pleasant, even with our three children there! Thanks, Carl, for making car-buying easy for us!

Cindytoo

Jun 13, 2012

Joe Holden is an excellent salesman. I don't think the word salesman really serves him justice. His customer service skills were above and beyond. I loved that, while I had to wait for the loan approval, that he didn't just leave me sit staring out the window. He kept the conversation going and made me feel at home. Your scores only went up to a great. But truthfully, for this gentleman, they should have went to super excellent. I would recommend anyone to your car dealership and to ask for Joe. I love the car, it was like it was put there just for me to buy. Thanks again. Cecelia Cindy Perrone

marybeth65

Jun 12, 2012

I dealt with Matt Higgins and he couldn't have been more accommodating. He was straight forward and I felt like I got the best deal I could have. Of course I did my own research and it proved to me that he was honest and even willing to work with me when I wanted an additional discount. Great salesman to work with. I will recommend him to everyone I know in the market for a Chrysler, Dode, or Jeep vehicle.

dslnkyle

Jun 12, 2012

My husband and I were ready to get a new vehicle for our family and, after shopping around online, decided we were interested in getting a new Dodge Durango R/T. We found that there were some at Tate Dodge that had most or all of the features we wanted. We drove to the dealership and met Kyle Miner, one of the employees, who immediately started answering our questions and showing us the vehicles. The following weekend we met with Kyle again and took a test-drive. We ended up trading in our old vehicle and purchased the 2012 Durango R/T that same day. Kyle and Ken, another employee, worked to get us the best price possible on our trade-in. Ralph Scott, in the financial department, helped get us the best rate for financing the new ride. We couldn't be happier with our purchase, or the service by the awesome staff at Tate Dodge. Kyle Miner was a great guy to work with; and if any of our friends or family in the area are ever in the market for a new vehicle, we won't hesitate to recommend Kyle to them!

stephanieranae

Jun 11, 2012

This dealership provided great service. They helped me choose a car that fit my needs and in my price range. I have been driving the car for 2 weeks now and I have no complaints. I also purchased the warranty and am very pleased that they will take care of any issues that may arise.

rosiebud

Jun 9, 2012

We are giving Carl Wieslander an excellent rating because,he is extremely friendly and responsive. He is so very helpfuland answered all our questions with know-how and energy. Heis personable and knowledgeable about the car sales business.We are glad Carl was our point of contact for our car purchase.He is thorough and easy to talk to. He has a personality thatis guaranteed to prosper. The 2009 Dodge Grand Caravan is beautiful. Carl was enthusiastic and we appreciated his service.Thank you Carl for your assistance.

jp4567

Jun 5, 2012

Kyle is one of the best sales associates that we have ever worked with. Informative, but not pushy. Would definitely recommend and work with him again.

sav4210

Jun 5, 2012

Kyle answered my internet inquries in a timely manner. Once arriving at the dealer he was low key and answered our questions. We appreciated the low pressure and limited sales pitch approach. He pointed out poignant features with the car but did not overdo it. We didnt arrive with the intention of purchasing a car, only to test drive, but with the great service and good deal we were offered we couldnt refuse! Thanks Kyle and Tate Dodge, job well done.

Marlene Collins

May 29, 2012

Wonderful service, no pressure, extremely informative,friendly. We were going to check out at least 3 dealers for prices on a 2012 Dodge Charger. Tate was the first dealer we checked. They made a great offer on the car, offered me a good trade in on my car and kicked in some good discounts to get me to where I wanted to be on a payment. Definitely recommend Tate Dodge and our salesman Ron! Needless to say we did not visit any other dealer.

naasw

May 26, 2012

Judy was very courteous, friendly, helpful (and not pushy). The entire exchange was quite pleasant (and I don't like car-buying). Would recommend her to anyone.

tgustaitus

May 9, 2012

I walked into Tate's used car dealer not expecting to buy this 2006 Ford F-150. Carl Wieslander was very friendly and we came to a price and a deal in about 7 min.The paper work part was very fast and Patrick was very helpful in the loan area.When I received the truck it was very clean and just look like new, Like New !!!Very nice folks, fast in and out.I got the deal I wanted and how can you beat that, just Super in my book!

dan88

Apr 29, 2012

Great experience all the way around. No complaints at all. Courteous effective friendly staff. Quality vehicles. Quick and easy process. Will buy from them again in the future

pedaltometal

Apr 26, 2012

We recently bought a beautiful car from Tate Certified Used Cars. Our experience there could not have been better. Carl was friendly, knowledgeable and professional. He was able to answer all our questions and his efficiency got us through the process much quicker than we expected. Dan in the finance office was also friendly and very helpful with our questions and with explaining the financing process and warranty options. Tate has a great team and we are so happy with our used-but-like-new car! We highly recommend this dealer if you are in the market for a used car.

bdthegreat

Apr 21, 2012

I had an excellent experience with Tate Dodge Chrysler. I had never bought a brand new car before purchasing my 2012 Charger R/T, and Ron made the process pretty painless and was professional the entire time. I'd definitely recommend this dealership to any perspective buyers.

jplummer1

Apr 6, 2012

Carl was great and the whole place was clean, nice and very friendly and there great with kids.He also followed up with a call.

mraiford

Apr 6, 2012

We have bought 4 brand new cars in the last year from Ron. His customer service is beyond excellent. We met Ron when we were looking at cars July 4, 2011. We did not realize that the dealership had closed early and had went there to look at cars. Ron was on his personal time just driving by and saw us out there. He stopped to tell us they had closed early and give us his card. We hadn't really looked inside and noticed that they were closed so his stopping by saved us a wait. Last week I traded my car for another car and from the time I walked in Ron addressed me by name and was just willing to help find me whatever car I wanted. I coulnd't have been happier with my purchase. They are great team at Tate Dodge Glen Burnie.

Eulen

Mar 31, 2012

I don't feel the vehicle was serviced correctly before the sale. Nor was the service followed up after the sale. Otherwise it was OK.

aar1987

Mar 25, 2012

Greg helped me a ton in upgrading my vehicle. Service was quick and trouble free. Would recommend to anyone. I had tried servicing my vehicle at other dealerships in the area but this was the only one that takes vehicles without appointments.

jennsward

Mar 24, 2012

Judy made our car buying experience pleasurable. She was very informative and helpful. We were tight on time and everyone worked together to help us. We are very happy with our purchase and would come back again.

AJCALAJR

Mar 5, 2012

In my 25+ years of car service experiences, I have never received such outstanding all around service like the one that Greg Sandridge and the service team rendered to me/my vehicle on Friday, 03-02-12. I brought my vehicle (2009 Dodge Grand Caravan) in to the Tate Chrysler Jeep service department for a routine oil change. The Service Advisor (Greg Sandridge) brought to my attention that my rear brakes were completely worn out and what it would cost to be replaced. I did not have the money to spend but I knew that I was not going to risk neither my life nor my 3 years old sons life. I therefore, cut into my rent money and gave Greg Sandridge the go ahead to do the repair. I thought that I would be there for the entire day and afternoon (based on my experiences with the Service Dept. at New Carrolton Dodge Dealer). To my surprise, Greg Sandrige approached me 30 to 40 minutes later stating that the vehicle was ready. I was extremely surprised and impressed by the timely and courteous service. Mr. Sandridge also informed me of the additional recommended service repairs for my vehicle. Unfortunately, I was not able to have the repairs done now but I will definitely bring my vehicle back to Mr. Sandridge and the service team at Tate Chrysler Jeep when I have the funds available. In closing, once again, I would like to extend my thanks and appreciation to Mr. Greg Sandridge and the service team at Tate Chrysler Jeep for the outstanding service provided to my 2009 Dodge Grand Caravan and me. In addition, Kudos to the Tate Chrysler Jeep Management for employing the services of people like Mr. Greg Sandridge and the service team. Please feel free to contact me (240-427-2071) at any time if you have any questions or comments. God Bless, see you soon and have a great afternoon. Sincerely,Avelino Jose Cala Jr.

kstick1966

Mar 4, 2012

We found on this dealers website the discounted prices of the cars. Chrylser had several discounts that accumlated to approximately $4,200 on a 20,700 vehicle. This attracted us to buy and so we went in to purchase on February 29, 2012. Salesman (Matt Higgins) was polite and knowledgable and helped us by introducing the vehicle (Calibur) that we had already semi chosen via the website and seeing vehicle on the road. We drew up the paperwork and agreed in principle to purchase the vehicle with a fair offer on our trade in. We had our local (small) bank picked out and after sending them the paperwork, the bank said we needed to lower the amount financed by $2,300.00. Ralph Scott (Finance) worked with Shawn Frick (Sales Manager) and agreed to my offer to lower price by $1,400.00 while we paid $900.00 in cash. I applaud the dealership and it's employees for working hard to get this deal done. It was not easy and we received big discounts and great customer service. Thanks go out to Matt, Ralph & Shawn for all their help and efforts!!Kevin & Chrissy

Jeep4eva

Mar 4, 2012

This is an absolute GREAT dealership! I had a great experience purchasing my vehicle at Tate. Judy was very helpful and made the process so easy. Everyone there was so friendly.

trobinso83

Mar 2, 2012

My experience at Tate in Glen Burnie was wonderful!David Bouchal was my sales person and he made sure he did his best to accomodate my desire in what I wanted to purchase. There was no sign of pressuring into making a purchase and no rush, he made me comfortable about making a wise decision. Also Jerry "Jet" Tavenner was awesome in taking care of the financing, he assured me he would do what he can to make this experience a good one for me and he delivered! These guys were definately a blessing in my car purchasing experience

chally2012

Mar 1, 2012

Went in to see what my trade was worth and Sales manager took my vehicle for 45 minutes, came back with a lowball offer. Said this is all the vehicle was worth to them. Vehicle was showroom quality even though it was 4 years old and was purchased from this establishment.Vehicle also had less than 20,000 overall miles. When I got the offer, I informed salesperson thanks but I am extremely insulted by that offer as the kelly blue book for that vehicle was $21,900 for good quality. Had no idea why person had to test drive my vehicle for 45 minutes from the time he left the lot until he returned. I never did get to see what I was inquiring about as a potential replacement. I will never do business with this establisment in the future and in my opinion if you are reading this you would be wise to steer clear of them as well. For the record I was trading a 2008 Dodge Ram Pickup and was offered $15,000.00 for it and I took it to another Dodge dealership and got over $7000.00 more than what this terrible sales manager said my vehicle was worth.

Lamb88

Feb 28, 2012

I am a repeat customer at Tate DCJ because I have always had a positive experience working with the sales staff there. Once again, the customer service was friendly and helpful. However, the service this time was exceptional. I emailed the dealership last night, and Chris Hall responded almost immediately. When I contacted him this morning, he agreed to make himself available to answer my inquiries at my convenience this afternoon. When we met, he patiently went to great lengths to fully explain all, not just some, of the wonderful innovative features available in the new 2012 300C. I never felt rushed or that my questions were burdensome.Finally, even employees who were not involved with my transaction were friendly and congratulated me on my new purchase. All in all, it was a great buying experience - matched only by my lovely new vehicle.

flang01

Feb 28, 2012

I was looking for a particular V6 Grand Cherokee Overland and at that timethere were very few out there in the color and interior that I wanted.Kyle Miner did a great job finding one for me from another dealer in a very shorttime. The price was ok, not great in my opinion, but I guess I was lucky toget the car that I wanted, since there were only very few V6 overlands available. Thank you Kyle and thanks to Natalie in financing. I love this vehicle!

batemanclan

Feb 14, 2012

The entire team was a pleasure to work with. They had me in and out with the van of my choice, financing included, in less than 90 minutes. Everyone involved in my transaction was a pleasure to work with. The even bought me not one, but two, new sets of headphones (still in box) for the DVD player. Carl was great. He even had the team stop the cleaning so that I could test drive it right then, on my schedule.Second vehicle I've gotten from them, so that should tell you something.I'm thinking I'll be back for a third time.Thanks again,Jim

300srt

Feb 12, 2012

I have dealt with tate doge for well over 20 years, and i have had very good expieriences from the sale thru to service. my purchases have always been no bs straight to the point, and have never spent more than an hour when buying a car of which i have bought many. I do and will continue to highly recomend tate dodge for both car sales and service.

tiffy1217

Feb 6, 2012

The customer service we received was excellent. The employees were in the business of making sure we left with a car we really wanted. Everyone there went out of their way to make sure that we were happy as customers.

KraigMartin

Feb 5, 2012

I received great servce from the minute I walked into the door. I first requested a test drive after viewing the cars and deals on their website. Ron treated with nothing but respect and did a really good job explaining the price of the Jeep I ended up getting. Then, once I got in with the finance lady who they call the Diva, I was given the utmost respect and she really worked hard to get be the best financing available. I've purchased many cars over my lifetime, but this was by far the best experiences with no hassle and no pressure sales. I will definitely recommend both Ron and the dealership to all my friends.

jeeplovers919

Jan 30, 2012

Our salesman, Ed Berry, was very nice and professional. He was very informative and explained the numbers to us for our understanding of the cost of our new Jeep Liberty. It was such a pleasure working with Ed that we bought two new Jeep Liberty vehicles. We also worked with Ralph Scott on the financial end of the deal, and he too, was very thorough and explained the numbers and the bottom line, i.e., our payments. My wife and I would definitely recommend Tate's to our friends. In fact, we have been buying vehicles from Tate's for many years now. I bought my first vehicle from Tate's back in 1972.

cjkirker

Jan 26, 2012

Tate Dodge Chrysler Jeep Ram is by far a professional dealership. The sales person and sales manager were so understanding to my needs when shopping for my new Jeep it was though they were buying for themselves. Understanding,polite,concerned,great selection of vehicles and willing to get the sale done to satisfy the customer. Just an all around great experience.I would recommend Tate to anyone looking for a vehicle and definatly purchase another vehicle from them.

cbranham

Jan 25, 2012

Anthony Stewart was extremely knowledgable about the car I was interested in, very nice and respectful to me and my parents. He made the car shopping experience very enjoyable. Natalie "Diva" Credit she is wonderful, she is a definite asset to your company she worked hard to get me the best interest rate and payment.It was a good day at Tate Dodge.Sincerely,Chris Branham

Autumn261

Jan 22, 2012

We showed up at Tate looking to trade in our old Cherokee for a newer 4 Door Wrangler. Our salesperson was Joe Holden, he was friendly, polite, and knowledgeable. He found a 2009 Wrangler on the lot that was perfect for us, after we drove it we sat down to go over the numbers so that we could make sure we could afford it. Thats when the manager, RJ Macey, got involved. He was very friendly, polite, and laid back. He was very easy to deal with and was able to get our payment exactly where it needed to be. It was the easiest experience we've ever had at a car dealership. We were so pleased!! We will definitely continue to purchase vehicle's from Tate and would recommend to others to purchase there as well.

daddysamgel4788

Jan 18, 2012

the reason why i am choosing the ratings because this is a wonderful dealership. the people are very friendly and they help you and if your looking for something that is not to expensive then they will show you what they have avaliable and then they will work with you. i suggest tate dodge to anyone and i look forward to sending people here and i look foward to being a future costumer.

karwat

Jan 17, 2012

I would like to Thank all involved in my ownership of my New Sebring. Patrick in finance made the process very easy. The detail dept. made me shine like new money.Again, Thank you very much.

aahouse

Jan 5, 2012

Called Chris Hall on Monday January 2, 2012 in reference to an internet vehichle pricing. Obviously he was either busy or not in at the time. Was directed to his voice mail. I left name, home phone and cell phone number. Explained I wanted to discuss a vehicle advertised on the internet. Today is Jan. 5th and I still have not received a call back from Mr. Hall, nor anyone else from the dealership. I have been dealing with this dealership for 47 years, since Mr. Tate was the general manager, before becoming an owner. I was ready to buy on either the 2nd or 3rd of January. By Mr. Hall's inconsiderate efforts to perfom his duties he has cost me sizeable rebates on this vehicle which have now expired. Not a very good way for Mr. Hall to do business and uphold the company's motto "Known for the Customs We Keep".The above report was sent to Tate Dodge by DealerRater. I was contacted through DealerRater from the general manager Shawn Frick of Tate. Mr. Frick in his message offered his apologies and his willingness to try everything in his power to make up these expired incentives I had lost. He had directed me to give him a call. I called and we were able to meet at the dealership. Mr. Frick had lived up to his word and was able to make the deal with me at no loss of any expired incentives which were quite sizeable. I sincerely thank him for his kind efforts in this matter. This is an amendment to my original complaint that all turned out quite well thanks to the honorable character of Mr. Frick.

sjones122006

Dec 30, 2011

My experiance at Tate was pleasant and the staff was as helpful as possible. Kyle Miner was very knowledgable about the vehicle and was able to show my wife and I vehicles that met both our financial needs as well as a vehicle that fit our family and bussiness lifes. Kyle also went the extra mile to insure our comfort with the little things, even as small as bringing the cars we were interested in, intop the showroom garage so that we wouldn't have to go outside during the cold winter day. Richard was by far the best finance employee I have worked with to date, I told him what I wanted in payment and costs and he got them for me with no questions asked even though my credit and financial situation was not the most desirable. I will be recomending this dealership as well as returning for my next vehicle purchase.

khelkr

Dec 27, 2011

Ron was very friendly and not pushy at all. He left all the decisions up to us. We never felt pressured. Ron was very knowledgable about the vehicles and was a frequent buyer from Tate before he bacame a salesman there. We felt he was looking out for our best interest.

nikmina

Dec 26, 2011

Came into the dealership because I had seen some vans I was interested in on the internet site. David showed us two others that were not on the website but were just what we were looking for. One was on the showroom floor, they pulled it right out so we could test drive it. The car was priced very reasonably and David worked with us to get the price to just what we could afford. The car had a few cosmetic issues, they were fixed to our satisfaction without any complaint.David got us a car manual and worked to get the Sirius radio subscription working in the car.I was glad to purchase a car from this dealership, it is close to our home and I will use their service department when needed.

newlifegraph

Dec 23, 2011

We were very please with the service. We were not pushed to buy something we did not want. They came in a price range we were looking for. Love the vehicle

kbruno1015

Dec 20, 2011

I worked with Joe Holden and Patrick in financing. They were helpful, kind, and informative. They were also very laid back and easy to to talk to. Thank you!Regards,Kim Bruno

cm888

Dec 17, 2011

My husband and I have used Tate Dodge for purchase and service of our vehicles for 12 years. We stayed with their service department after their move from Annapolis to Glen Burnie (even though the location is less convenient for us) because we trust the quality of work and service provided by their mechanic, Don. For maintenance issues we always use the same service advisor(Kevin)and mechanic. We have purchased six vehicles for our family from Tate over the years, the most recent this past week. David has assisted us with the purchase of our last three used vehicles and has always worked hard to help us find what we need at the best price--we just let him know the price range and time frame and he keeps us updated as to what is available that he thinks will fit our needs. Our purchase this week came about with the assistance of Don, Jerry, and David and was completed quickly and easily. We depend on Tate's used car sales department to find us what we need at the best price they can give us, and then we trust their service department for maintenance of the vehicle. The entire staff always makes us feel that they appreciate customer loyalty.

vallen

Dec 6, 2011

First car i ever purchased alone very friendly, professional salesman made this purchase pleasurable I would recommend dealership to friends.Specially im enjoying my car and the price.

jking-hann

Nov 30, 2011

I came in to look at one car and for about the same price he showed me 3 other cars that were even more what I was looking for. He was fine with me taking a little time to think and he was ready for me when I can back to buy.

jander8795

Nov 27, 2011

I am a repeat customer at Dodge Used Cars and Judy has been my salesperson for the third time within two years. She listens to what I am looking for in a vehicle and pairs my needs with what's available in the inventory. I call ahead and Judy was ready when we arrived with some possibilities for us to look at. She helps to make 'closing the deal' a painless process. Buying a car at Tate Dodge has become as comfortable and easy as buying flowers at the florist. I would recommend anyone to come to Tate Dodge for a car and I also recommend that they would call ahead to make an appointment with Judy Longobardo. She has proven to be a great salesperson.Each of my car purchases has been extremely satisfying. The cars are in good condition, have low mileage and they perform very well. The prices are good for the options and warranties that are offered

lggregory

Nov 25, 2011

Everyone was very friendly but then again most sales people are. I thought I was getting a good deal until I was in the Finance Office and the Salesman's bottom line figure erred $1,000.00 in the Dealerships's favor. Very disappointing that they digressed to the bait and switch tactic.

Romayne1

Nov 23, 2011

This is my third car I have bought from Tate and Judy.I would recomend bought to all of my friends. Judy is one of yhe nicest salepersons I have delt with . Tate has met all of my requests. Including anthing I needed to be done to my used car. I could not be more satified.

jairey6

Nov 20, 2011

I visited Tate Dodge Chrysler Jeep on Friday morning to look for a new 4 wheel drive vehicle. As soon as I arrived, I was greeted by Tom, the sales consultant. He gave me some information regarding which vehicles would have the features I was looking for and then he allowed me to browse on my own. After a while, I found a vehicle I was interested in and he asked me to take a test drive, as well as showed me all the features inside the vehicle, which he seemed to be very knowledgeable about. Once we were inside, working out a deal was very easy, and Tom punched up the potential numbers very quickly and was able to explain everything. The finance personnel were easy to deal with and worked very quickly and painlessly. Overall it was the fastest and easiest car buying experience I have ever been a part of.

wsclose

Nov 19, 2011

Carl was excellent to work with. It was a great treat to deal with some one that does not B.S. you when you are purhcasing a used car. The Manager was also great to work with and so was the finance personnel it was. These people are a great assest to Tate and I will recommend them to anyone that I know who wants to purchase a used vehicle.Thank You and You ALL ARE GREATLY APPRECIATED.WES

bmistove

Nov 18, 2011

My 17 year old daughter and I stopped in to see what used Jeep Cherokees the dealership had. They had one that fell within our price range, but we could not test drive or finalize the deal until the next day. Ms. Longobardo telephoned me the next morning asking what we were planning on doing, and I explained that we needed to get money wired into my bank account. It took a while for this to finally happen, and through the entire waiting period, Ms. Longobardo was patient, helpful and friendly. She actually kept me calm. When the wire transfer was finally complete, she drove to the bank with me. I felt like I had known her for a long time and that she was a friend.I have bought 4 vehicles from dealers in the past, and I have never felt more comfortable and trusting! I will definitely recommend Ms. Longobardo ande Tate Dodge Chrysler Jeep to my friends who are planning on looking for a new or used car! What a wonderful and pleasant experience buying a car was!Thank you for being you, Judy!

barbiegirl1025

Nov 17, 2011

Tom White was very helpful and knowledgeable about the Dodge 1500 Quad. the Dodge 1500 Quad St is very nice and rides very nice, Like the tow package and the dealer added the tire/rim package I wanted to the deal. Ms. Natalie was very helpful and got me the price and deal I was looking for.

Catlady311

Nov 16, 2011

Tate Certified Used Cars has been phenomenal. I have had nothing but great experience with them, and have purchased about 5 cars and/or trucks of the last several years. Most recently, I purchased a Honda Civic to off-set my gas mileage! It has been a great car, and the Salesman was very knowledgeable, courteous, and NOT forceful...all traits that I think are needed and welcomed in a salesman.The Manager of the Store, Mr. Frick, was also very helpful.I have sent numerous referrals to Tate because of the continued high quality service and CONSISTENT treatment of customers...I have never felt pressured or uninformed when I leave the showroom, and I keep going back for more as my driving needs change.Thank you for allowing me to comment on Tate.

pattyv

Nov 7, 2011

The manager and sales person were great to work with. Very friendly, knowlegable and patient while I checked out various cars and made my final decision. The finance person was fast and added to the pleasant experience. First time I bought a car that wasn't a Chevy and I am not disappointed in the dealer, customer service or vehicle. Would highly recommend this dealership!

taj1960

Oct 20, 2011

Both the sales person and the finance person were willing to work with us to get us a vehicle we wanted in the price range we wanted. Both individuals were very patient with us as we made our decision and were willing to stay past closing to accomodate us. Would highly recommend this dealership!

rkemmer

Oct 19, 2011

From the moment I walked into the showroom, I felt like I was the only customer in the dealership. Everyone there was friendly, courteous, and answered all of my questions frankly, and truthfully. This is my 12th car purchased from Tate, since 1968. The service has been great, and I think that I have been treated fairly each time that I have gone there. All in all, this has been a positive experience.

trac3106

Oct 17, 2011

I was very pleased with helpfulness of the employees who delt with me. They made me feel relaxed and less stressed. I would send anyone looking for a new car your way.

Honiespyder

Oct 14, 2011

Dave was extremely pleasant! He was helpful and made the car buying experience that much better. Ralph, their financial guy, was equally as helpful and got us a great rate.

jpgdlc

Aug 24, 2011

Tom was very helpful with explaining all the options, which was very important since this was our first Jeep purchase. Would return for other future purchases!

jboone

Aug 2, 2011

Chris Hall was a very personable and professional salesman. He was very knowledgeable and took time to to through the attritubutes of the car in detail. He made the car buying process a positive one by building a positive relationship and eliminating the all too frequent antagonistic type process that exists in today's environment. Although we have only driven the car a few miles, it is everything that he said it would be and we are looking forward to continuing our relationship with the dealership and Chris as we go forward.

fire33130

Jul 21, 2011

Ron Channell was interested in selling me a vehicle but at the same time it wasn't all about that he also had no problem talking to me on a personal level as if he had known me for years and that really surprized me considering the past experience i have had with other dealerships that just wanted to sell you a vehicle have you sign the paperwork and send you out the door. Kevin Morton in service department was always very open with me and always let me know what was going every step of the way when my vehicle is in service. i CAN'T find one thing bad to say about this dealership at all

Regg

Jul 20, 2011

My experience with Ron Channell was great. He was friendly and accommodating, courteous and never overbearing or pushy as many sales associates can be. He made the whole experience easy and enjoyable. I got a good price on my trade-in and a good deal on my new truck. I would definitely recommend stopping by and seeing Ron at Tate if youre in the market for a new vehicle I Love my new truck!!!

jiannuzzelli

Jul 18, 2011

My husband and I had a wonderful experience with Tate Dodge and our salesperson, Ron. He listened to what we were looking for and what we had to work with. He was honest and had a great sense of humor which made the experience even more enjoyable. We will diffently return to Tate for our next car purchase.

AD-AD

Nov 5, 2010

This experience was bad from the very beginning. I wanted to purchase a used Chrysler 300. I found the car on line a Auto Trader.com. When I arrived at the dealership the first thing I noticed was that the car was very dirty inside. After test driving the car I liked the performance and decided to purchase the vehicle. I told the salesman that I had applied for a loan through my credit union and I would be back the next day to finalize the deal. The very next day I contacted the salesman Joe Holden and informed him I was approved by my credit union and wanted to come in to purchase the vehicle I asked him what I needed to bring he said "all we need is you". My credit union told me to provide a purchase order and they would cut the check. Upon my arrival at the dealership the saleman Joe Holden said, we need to make certain you are who you say you are. He asked that I complete a form. He assured me that every customer completes this form for security reasons since 911. So I completed the form. Joe Holden told me that I was next in line to see the finance manager. I waited over 45 minis. When my turn came I walked in the finance manager's office she was sitting behind her desk she barely even looked up at me, nor did she extend her hand to introduce herself. She just sat behind that desk looking as if she was mad at the world. She starts out saying that she had run my credit and of course I was outraged. Joe Holden had lied to me and used his form to obtain my SS#. He provided the information to the finance manager and she ran my credit after I specifically told the salesmen not to because I had already been approved by my credit union. She said she had no proof that I was approved by the credit union. She said I would not be able to take delivery of the car unless I went with her finance company at a much higher rate. I explained to her that my credit union had already approved me at 4.75%, why would I take delivery at a higher rate. At his point she was even more rude and mean spirited. I asked to speak with the manager Shawn Frick. I explained to him that I was quite upset and that I may get a little loud he replled, "Well there's the door you can leave right now". I was appalled. I explained that I was upset over the treatment I was receiving from the salesman and the finance manager that my credit was run against my wishes and the salesmen obtained my social security number under false pretenses the finance manger was trying to sell me a vehicle at a much higher interest rate after I had already been approved by my credit union at a much lower rate. Shawn Frick said " There are many places to buy a car you do not have to buy one from Tate". He was quite rude and condescending. I left the dealership feeling angry and humiliated This dealership is cold has no ambiance. My feeling is all they want to do is sell cars and they could care less about how they treat their customers. I did purchase a car the very next day from another dealer and the experience was great.

vntperformance

Oct 12, 2009

I had my truck worked on by Tate Dodge; the pinion seal on my 07 Dodge Ram had started to leak, which I found out is a common failure on these trucks; so since I was under warranty (20K Miles); I took the car in to have it repaired; got the truck back spick and span; but I noticed like I normally do when I put the car into the dealer for servicing, I ususally turn the stereo/hvac off, lift up the center console/3rd seat and put my personal things away. This time I got the truck back, my console was down and my rear power window was open; remind you that it was also raining outside. This really pissed me off, cause I have people messing with my things. I got a post card in the mail rating there work and complained about the window being open and the truck being dirty inside (grease stains on carpet) from sloppy mechanics (my truck is absolutely mint). OK, now.... 3 months have passed and the pinion seal is leaking again; I call up my SA (John Erbe) and tell him whats happening; he tells me to drop it off. Again I do the samething; turn off the radio/hvas and lift up the 3rdseat/console; drop the truck off to Tate Dodge Service of Glen Burnie, MD. A week later they call me, and tell me the car is ready and explain to me why it started leaking again. I pick the car up , and right away I notice my console is down again and this time it has some nasty as* grease stains on it as well as the carpet, door panel and steering wheel; wtf these guys don't know to clean the car up after they service it and why the f*(^ was my console down? I am very particular about my vehicles especially when it comes to asthetics. Someone in the service dept of tate needs to tell there mechanics to return the vehicles as they were picked up.