Stevinson Lexus of Lakewood reviews

msp

Oct 16, 2016

Didn't think I'd ever be able to say that about buying a used car, but between Stevinson Lexus and Steve Sumner, this purchase was a pleasure. I used the internet services they offered to find EXACTLY what I was looking for, and a better price than I thought possible. Sent an inquiry from the we site, and Steve called to introduce himself and set up a time that evening to meet. The car was up front waiting, as I arrived. We took it for a drive (Steve knew just where I could really get the feel for different aspect and the drive, even in rush hour, was a breeze, and very informative. The pleasure was reinforced by their pricing policy (EDMUNDS), which proved to be totally accurate. Priced at less than the "Fair Price", we had a deal. He made it happen in record time, then even drove the car to me (20 miles away) next morning to deliver it. They clearly went above and beyond, and in my book that's what it's all about. You guys have my business from now on. uurah!

Bill Williams

Oct 14, 2016

Interested in the 2014 Ford F150 I found online at Stevinson Lexus, I inquired online and Steve Sumner called shortly after. I was able to set up an appointment the next morning to take a test drive. Steve came in on his day off to accommodate my request. Steve had the vehicle ready for inspection and reviewed the features with me. We took it for the test drive and closed the deal in just a couple of hours. Steve is professional, knowledgeable and personable. As I told Steve when I left that my experience that day was impressive.

chef247

Oct 9, 2016

The people at stevinson lexus were very nice. I bought the car and 5 days later the engine light came on. I called them and scheduled an appointment. They fixed a little body work and sent my car over to jeep. They had a loaner car ready and waiting for me. I got my jeep back in 3 days. They have given me every piece of info that I have asked for. If you go there for a used car, ask for Steve Sumner. He will shoot you straight.

Penquin5

Oct 8, 2016

Just purchased a new RX350. Mike Tsuji was excellent to work with - professional, knowledgeble and fair. If you are in the market for a Lexus, Stevinson is a great place to to go.

monge

Oct 4, 2016

Once again, Stevinson Lexus of Lakewood did not disappoint! I'm so elated with my new 2013 RX350, and so glad I decided to return to Stevinson Lexus to purchase it! I received stellar service from beginning to end. I feel I got a fair price for my trade and for my new car. Pete Souvall is a class act, and I will gladly purchase from him again and again.....Thank you so much to everyone at Stevinson for treating customers with respect, and not making me endure the stereotypical sleazy car sales experience! (by the way, if you're into that sort of thing....head on over to Kuni in Greenwood Village....bunch of schmucks there!) Thanks Stevinson Lexus!

debrome

Sep 24, 2016

Great sales staffand awesome finance manager! Had the deal worked out prior to the 6 hour drive!! Everyone in the dealership was very friendly and helpful!

Used car guy

Sep 23, 2016

Buying a used SUV was never easier than my recent purchase. Everyone from the salesman to the finance department was extremely nice and courteous. It was comforting to know the car was certified and in excellent condition.

Dave

Sep 22, 2016

Our experience with car buying with Steve was very pleasant. We like the personal attention to our needs. The transaction was very conformable. This experience was not the norm for the other dealerships we had visited. We appreciate Steves professional approach to making this deal.

Happy Car Buyer

Sep 19, 2016

Buying a new car can be a painful experience but Steve Sumner made it easy. Steve explained the benefits of each different model that I was considering and helped me compare packages and options. When I brought in a price from a competitor for the same car, he matched it without question. Steve took lots of time with me to explain features, take the car out for drives, put in new floor mats and practice the new technology. There are other dealers closer to my home but I am certainly glad that I went to Stevenson Lexus and, following the recommendation of a friend, bought my car through Steve. His service and the service of Stevenson Lexus is truly exceptional. Debra was excellent also and stayed late to make sure our purchase was completed.

nephnurse

Sep 2, 2016

We have bought three cars from Stevinson Lexus and have loved all three. The last 2 we have purchased online with Steve Sumner who is the best. Gave us a great deal both times. We will continue to do business with him.

LA Persistant

Aug 31, 2016

My husband and I are very appreciative of the assistance provided to us by Steve Sumner and Ray. Me personally, I don't like going out shopping for cars because of past experiences at other dealerships and the long, long process just to look and test drive a car! Steven treated us with respect, very accommodating to our work schedules and eager to help me find the vehicle of choice! Please note I tried to send this review yesterday, August 30th via my cell phone but due to service provider problems that caused my cell phone to locked, the review did not go thru. Therefore, if you can date my review August 30th it will be greatly appreciated!Thank you for your extraordinary service in helping me find the vehicle I had been waiting for!!!,Lourdes Adams

Mindy24

Aug 30, 2016

Me and my family had an easy and smooth time buying our used car here. Steve Sumner was awesome! He was exactly what you hope to find in someone when buying a car!

GR8GXP

Aug 29, 2016

I recently purchased a 2008 Pontiac Solstice GXP sports car from Steve at Stevinson Lexus of Lakewood. You would think that they would just rush through a sale of this type of "odd" used car, but that was not the case. Steve worked through all the negotiation details while always pleasant, patient, very professional, and extremely helpful. The day of delivery he jumped through numerous hoops to get the car ready and explain some the of the "nuances" of this unique sports cars ... so he obviously took time not only to know me but to know the car as well! I give Steve 6 stars out of 5!

SamGoure

Aug 29, 2016

When looking for a used GX470 online, there were many to choose from... First stop was at Stevinson Lexus of Lakewood to see a recent trade in. Steve Sumner put a hold on it for me as I was coming from out of town to look at it and it was sure not to last long based on the near new condition and low miles. I knew this was the one, but as most buyers do I ventured out to compare some of the others I had viewed online... After seeing and driving many of them, it was immediately clear to me that I had wasted time, energy and gas driving all over town. I quickly raced back across town to stake my claim on a beautiful white, 2008 Lexus GX 470! Steve and the rest of the staff took great care of me and treated me with the utmost respect and courtesy. I may have paid a little more for the vehicle than other places advertised, but quality outweighed saving a few bucks... This is the 3rd vehicle I've purchased from Stevinson and will make Stevinson first choice in future purchases. Thank you to Steve and his crew for taking such great care of us!!!

Robert Gordman

Aug 24, 2016

I had the pleasure of working with Steve Sumner on the purchase of a new RX 350. Steve and the rest of the people at Stevinson who I worked with exceeded my expectations.

Michael Adams

Aug 23, 2016

I recently purchased a pre-owned 2011 Cadillac CTS from Steve Sumner (with help from George Atabaev, who accompanied us on a test drive and helped out with the transaction). It was an excellent experience throughout. Steve was great to work with, and worked out a very fair set of deal terms with me (including a very fair price on the car I was trading in). The closing paperwork and financing process were also reasonable, and they were handled crisply and quickly (including having Debra King actually locate a better set of financing terms through my credit union than they had offered themselves).All the way around - a great job, and a very fair transaction on a good car. Thank you!

Collabman

Aug 21, 2016

On 20 Aug I had the pleasure to close on a new 2016 NX 200t F Sport at Stevinson Lexus of Lakewood. From the beginning of our discussion earlier in the week until the time I drove off the parking lot in my new vehicle, the entire team performed in a manner that could only be described as 10 Plus. The team that addressed my situation and took care of me included Mr. William Johnson (GM), Mr. Scott Mendelsohn (GM Sales), Mr. Dave Nichols (Fleet/Lease Retention Dave handled the bulk of the closing paperwork and did an outstanding job!), Ms. Debra King (Finance Director) and last but not least, Mr. Jair Ayaquica (IT). Based on my experience Saturday, it was clear that once I walked through the doors they were 100% focused on every detail friendly, warm and demonstrating the utmost integrity and honesty. Characteristics I expect. Additionally, I was impressed with this teams experience, knowledge, timely responses and a willingness to work with my numerous requests for information and details. My expectations are extremely high when shopping for a car and the Stevinson Lexus of Lakewood team exceeded them all. Finally, I want to call out the work that Dave Nichols did for me during the closing. Dave walked me through every aspect of the car while sharing value-added insight on the NX. His attention to detail and work was simply superb. He left nothing to chance. Additionally, Debra and Jair went out of their way to answer my questions and talk me through the finance and IT pieces. They too know their stuff - thank you both! Let me close with a special thanks to Mr. Johnson, Mr. Mendelsohn and their entire team for a stellar experience. If you are considering a new vehicle, take the time to visit Stevinson Lexus of Lakewood and ask for Dave Nichols you will encounter a car buying experience like never before.

Susan

Aug 19, 2016

are words I would use to describe salesman Ray Belanger. From the moment I met him he answered all my questions, and eventually helped me get a great deal on a used car. Thanks Ray, and thanks Stevinson Lexus!

Rob Osborn

Jul 26, 2016

I purchased my first Lexus from Doug Minor and he made the experience very fair and straight forward.Doug did not waste my time or play games. He honored my proposed price and was fair with my trade.I was very pleased with my purchase experience,

JanG

Jul 17, 2016

Stevinson Lexus is the best dealership for an all around wonderful experience in buying a vehicle. The whole staff is accommodating in every way possible and will make you a happy customer. They are fully informed on all of their vehicles and can answer any question you have on them. Sales Consultants and Technicians get into the vehicle with you to explain and teach how to use the electronics on board. We drove away in our new Lexus knowing how to use all of the electronic systems and as very happy customers. Our next new vehicle will definitely be bought from Stevinson Lexus.

Sharpshooter

Jul 13, 2016

I met George Atabaev when I first arrived at Stevinson. His approach was kind, but certainly not aggressive. Moreover quickly determined that I was being given direct, honest answers to my questions, and not "sales-speak". When he explained their certified warranty program, and after I drove the car, I sold myself. I also met with Pete Souvall to discuss an extended warranty and some other add-ons, but never felt pushed there either.Overall, this was the most pleasurable car-buying experience that I have had.

SKIER

Jul 5, 2016

Steve Sumner once again far exceeded all of our expectations. He is an extremely knowledgeable exemplary professional who is a paradigm of customer-oriented service. He efficiently expedited all phases of our purchase of a new Lexus. Dealing with him made the transaction process a pleasurable experience. Definitely plan on buying our next car from him and nobody else!

Dan Jacob

Jul 3, 2016

We have done business with Stevinson Lexus since their doors opened in 1989. Over that period of time we have purchased at least 15 new cars and referred another 10 sales to Mike Burgmaier their sales consultant. Mike is the best we've ever dealt with and it is unlikely we would have been as loyal to Stevinson as we have been were it not for Mike Burgmaier's knowledge and professionalism.

NageebaD

Jun 24, 2016

My husband and I worked with Steve Sumner to purchase a 2016 Lexus ES 350 I researched online. The car had just arrived at Stevenson Lexus of Lakewood that morning. With Steve's help, the car's preparation was expedited so we were able to travel from out of town to view it that afternoon. Purchasing the Lexus was a wonderful experience due to Steve's expertise, knowledge and great sense of humor. I would highly recommend Steve Sumner and Stevenson Lexus of Lakewood when purchasing or leasing a Lexus.

slynnwtc80108

Jun 24, 2016

My husband and I first had the pleasure of meeting Tom Amen when inquiring about a low mileage 2015. It was a Friday evening and while it was close to closing time, Tom did not make us feel rushed. We decided to continue looking at this car the next day when there would be more time. That car quickly sold, and Tom was excellent in communicating with us. There was never any pressure to look at another car to "get a deal done". A few days later, we found a new listing for a car on Stevinson's website, and called Tom as we knew we wanted to work with him. Tom had several options of the model we liked waiting for us when we arrived. The purchase process was not at all stressful, and a deal was quickly done. Tom was an absolute pleasure to work with! Our teenager will need a car within a year, and we will definitely look forward to working with Tom again!We highly recommend Tom Amen and Stevinson Lexus for your new purchase!

Coach1018

Jun 16, 2016

This is the second car I have purchased here and every time I walked away satisfied with a car that worked perfect for my family and I. The salesman and finance helped in every way.

Robert O'Mara

Jun 15, 2016

Had the distinct pleasure of working with William Johnson, General Manager at Stevinson Lexus of Lakewood. He took what appeared to be an impossible situation and we were able to make a deal. He presented us with several solutions and ultimately enabled my daughter to get into a new vehicle. I would highly recommend anyone in the Denver area or in Colorado for that matter to select Stevinson Lexus of Lakewood for a purchase or lease on a new Lexus.

Jeep14

Jun 11, 2016

I recently (6/25) purchased a 2014 Jeep Wrangler from Stevinson Lexus of Lakewood. I have to say it was the best car buying experience that I have ever had hands down. The salesman, Mike Burgmaier, was beyond helpful and a true professional. He made me feel as though I was purchasing a new Lexus even though I was buying pre owned that was not the dealers flagship brand. They also had the most competitively priced pre owned Jeep Wrangler in the area. If your in the market for a vehicle go see Mike Burgmaier for the best possible buying experience!

Erv

Jun 3, 2016

Everyone at the dealership makes you feel important and that you are a valued customer. I would recommend them just for their customer service alone. I love my new vehicle so that is definitely a plus!! Great service and for once an awesome car purchase experience. No high pressure sales techniques that many car dealerships seem to force on you. I would recommend this dealer and this brand of car.

TLH

Jun 2, 2016

Steve Sumner and Andrew Lovato were very helpful in answering my questions about buying my car and explaining the technical features of the car. Debra King was friendly and professional in financing the car.

CTS

May 31, 2016

Mike Tsuji has an exception understanding of Lexus cars. He routinely goes the extra mile to make sure his customer is deriving maximum enjoyment from their investment. Thanks Mike for making our purchase of our new Lexus very enjoyable.

Jenlexus

May 23, 2016

It started Saturday afternoon when I received a call from Gerorge. He was responding to my "pocket dial" to him. He also had great news. A 2010 IS 350c just landed on the lot. He remembered my budget and thought of me! Caught a bit off guard I had to think about it, but it didn't take long to know this was too good to pass up. We used texting to communicate with pictures and pricing. He offered to deliver the car to me 100+ miles away. Wow! I never would have imagined it would be within a few hours of getting the facts put together. So under a full moon George and his associate arrived with my "new to me" car! It is beautiful! He spent time teaching me about the features. This is truly an exceptional experience for me. My thanks to him and the associate! I'm looking forward to owning this convertible a long time and being part of the Stevinson family. -Jennimarie

Mdana

May 20, 2016

I love mike sanchez. Buy a car from him. Took 40 minutes to buy a brand new car. Easiest ever to purchase a car. Thank you

Satisfied Customer

May 17, 2016

David Corsivo did a very good job working with us on a new GX460. We were going to purchase a used one elsewhere but he was able to make the deal work for a new one instead. I highly recommend this team as they were very professional and made the process very painless. Truly lived up to all the commitments made along the way. Second Lexus purchased here and will definitely be back down the road. Probably won't need a new one for many years however.

iceberg80517

May 10, 2016

very professional sales staff, knowledge, ask for Robert Toth. Fast efficient sales transaction, no hassel, no delays, just an honest professional deal. great customer service, made me feel appreciated, thank you for the easy, honest deal!

Mary H

May 2, 2016

I recently purchased a Lexus RX350 at Stevinson Lexus. I worked with Michael Tsuji, who I would highly recommend. He is very knowledgeable about Lexus products and was very patient throughout the entire process. I am very happy that I purchased the Lexus, it is a beautiful car. Thanks!

DealerRate%44

Apr 28, 2016

I bought my 2010 Toyota Prius V from Steve Sumner. Usually, I hate going to the dealership.....never ending paperwork and feeling that something is not right. This time was different: easy flow, starting from the email exchange, making an appointment (car was practically waiting for me), nice and relaxing atmosphere, open and honest conversation. I''l be back to Stevinson Lexus again and Steve will be the first person I will call.

Leslie W

Apr 5, 2016

I purchased a new 2016 RX 350 from Steve Sumner in March 2016. Steve was thoughtful, communicative and insightful throughout the entire purchasing process. He was also a genuine joy to be around - something that definitely helps when you're making a large purchase like a brand-new Lexus! I don't plan on purchasing another car for a while, but when I do, Steve will definitely be the first person I'll call.

Lexifamily

Apr 3, 2016

For the past ten years my husband and I both owned Acura vehicles. We now both have Lexus vehicles...a new Lexus family! Chuck Kules was our salesperson for both cars and we would highly recommend him to anyone who needs a new or pre owned vehicle! Stevinson of Lakewood is a dealership we appreciate as we feel appreciated and respected each and every time we visit....no matter what the reason!We bought our GX in December 2015 and made a few visits to Stevinson for "how to" guidance with the features of our car and service. We were so pleased with the friendly, professional, courteous help from EVERY department we returned to purchase our second Lexus in March 2016. Thank you!

Km2013

Apr 2, 2016

My aunt just purchased a new GX460 and has used Mike B 6 times in the past. I did all the legwork for my aunt with Mike's help he was able to make the experience seamless and efficient. She absolutely loves her new car. The entire team at Stevinson was very friendly and helpful every step to deliver a great new car. For my next car I will use Mike. Thanks again!

Satisfied Evergreen Car Buyer

Mar 28, 2016

We just purchased our second Lexus. They make a great car. The folks at Stevinson are easy to work with and made the process quite simple. They go the extra mile to have satisfied customers.

lovelexus

Mar 5, 2016

I just purchased my third Lexus from Stevinson Lexus. I had the best experience I've ever had. My salesperson, Mike Burgmaier was professional and presented us with the best deal he could offer without going through the usual "negotiating". Our financial closer was very helpful, competent, and pleasant. Service at Stevinson is awesome and we are always taken care of. You will not get a "discount car or service", but you will be treated with respect and care.

01Is300

Feb 10, 2016

They charged me $70 (shop and labor and parts), to insert a new headlight bulb which I already had purchased from a local parts store. Talk about gouging your customers. It's redicuous. My issue is with price only, Amber was very nice to work with, and the service department was quick to fit me in, so 2 star rating is at least deserved. Since I was limited on time and water was still on the roads I couldn't leave it for another day with the housing open, i had no choice but to have it done at the dealership. As an older model Lexus owner to another, ask a mechanic before you try this dealership.

BJBKLST

Jan 28, 2016

We were considering a couple options when we contacted Stevinson. Steve was helpful as we made a decision and was exceptional throughout the purchase process.

Larry DaSchmoe

Jan 23, 2016

Jolene in service, the Manager dude, to the guy moving cars around. All top notch. Want my car to break so I can go back...Thanks again and keep up the great work.Larry

Kabell

Jan 9, 2016

Great experience again at Stevinson with Mike Tsuji! This is my second lease. Excellent customer service.

Unhappy Lexus Owner

Dec 28, 2015

On November 24, 2015 I dropped off my wifes RX 350 at Stevinson Lexus of Lakewood to have the navigation system looked at. The car was in perfect condition, not a door ding or scratch. About an hour after I dropped off the car I received a call from the Service Consultant telling me that one of their Service Technicians had a little accident and that she would send me pictures. Their Technician had managed to carelessly run into another car damaging the passenger side door, rear door, quarter panel and wheel. Over $3000 in damage. After she apologized she also asked for permission to have it repaired at their Lexus certified shop. What was I going to say? No, give me back a damaged vehicle?I am not sure why the Service Manager or General Manager did not initially call but I have spoken with both since. William Johnson (General Manager) has repeatedly told me this was our fault and we will make things right. I guess his way of making this right is to give me a letter stating that when we are ready to trade in the car he will give me fair market value. He also informed me that since the repairs were done internally there would be no CARFAX report. Maybe not illegal but very unethical. So now I am stuck with a vehicle that has been repaired, has a resale value of $ 2500 to $3000 less (according to Kelly Blue Book) and no CARFAX report. I guess Stevinson expects me to lie if I ever decide to sell or trade in the vehicle. What happened to taking care of the customer.So much for Kent Stevinsons commercials implying that they take excellent care of your vehicle. Also, I have yet to receive my usual customer service survey since my last visit. Jeff Lynne

midlife101

Dec 1, 2015

I appreciated my time working with my salesman, Steve Sumner. I was recently in the market for a new vehicle and found one on the internet listed at Stevinson Lexus. I called regarding the ad and received a phonecall back within ten min. Steve took into consideration my needs in finding just the right car to accomodate my family. In addition he went out of his way to call and email me about a new possibility as it became available. He was easy to talk with and understood and respected my questions and opinions. It was a pleasant experience to find a considerate salesperson in such a large auto dealership.

Nelson

Nov 23, 2015

I very appreciated Pete and Brent helping me out so much this past few week. I have experience a lot from these two person helping me out buying my new Lexus NX 200T 2015. Both of them treated my family like a Lexus family when we walked in. I will highly recommend all my familys to continue going to Stevinson Lexus. Brent fought very well to achieve my goal, what I wanted and even though when my dad vehicle (Toyota Tacoma 2009) needed to replace a clear masks, they even accomplish to replace it too. I never ever seen this happen before when I bought my other vehicles from other dealerships. Brent, thank you for everything you have done and for the time you wasted on me when you are busy too. Thanks.

Enrika

Nov 21, 2015

I stopped by without an appointment to check my tires at apparently very busy time when all service advisers were with their clients. April didn't let me wait a single second, she came outside with me to check my tires and gave me several options for replacement. I was out within few minutes with all I needed. I would like to thank April for her professionalism and loyalty to the company. I remember April since about 10 years ago when I first bought my car at Stevenson Lexus. She is always prompt, knowledgeable, and great to work with. Thank you for being part of this amazing staff and creating the outstanding experience for your customers.

Tom & Carol

Nov 19, 2015

This is the 4th vehicle we have bought from Stevinson Lexus over the past 6 years. Our purchase this year was professionally handled by Steve Sumner. He made our trade in and new car buy a really great experience. The transaction went very smoothly.We will continue to be a loyal Stevinson LExus customer.Thanks,Tom & Carol Carnish

MG

Nov 16, 2015

Reputation is everything! I'm the type of person who makes purchases based on reviews! So, I went to Stevinson, because my husband, several friends and upon reading yelp reviews and the Dealer Rater, highly recommend this dealership! Jerry Amaya, followed up promptly with several calls on the status of the Toyota Rav4, I was interested in. When I went to the dealership to actually test drive the Toyota Rav 4, I worked with Michael Tsuji and William Churchill. Both were very professional, courteous and actually fun to work with (yes, buying a car can be a fun experience)! I had to bring my toddler with me and was relieved to find a play farm, house and little tykes picnic table, along with plenty of snacks in the waiting area that entertained him! When a toddler is happy, everyone is happy! :) William even happily watched my toddler (and he loved William) as I cleaned out my car upon purchasing my new Rav! It was Thanksgiving Eve and though I was eager to get home to my family, I was having a great time at Stevinson!

TraceyP

Nov 7, 2015

I randomly walked in to look at a luxury car and walked away a winner! I appreciated how I was treated as I may not have initially "looked" like I could afford a luxury car (as I have been told at dealerships before). Mike Tsuji was great! He didn't assume my male friend that accompanied me was making the decisions. I got exactly the car I wanted and didn't feel like I compromised anything. Thank you Stevenson Lexus!

MReyesJ

Oct 29, 2015

Steve Sumner's professionalism, attentiveness and timely communication made my buying experience enjoyable and seamless. This was my first time purchasing a vehicle online and I had my reservations but Steve's trustworthiness made the difference.

Nancy789

Oct 27, 2015

Mike Burgmaier was wonderful to work them. Would heartily recommend Mike and Jerry Amaya, Manager, also. The transaction went smoothly with true pros at the helm.

ACLPMLexus

Oct 23, 2015

Steve Sumner made the purchase process pleasant and quickly responded when I had follow-up questions after the sale. Would definitely recommend Steve and Stevinson Lexus.

LMacrae

Oct 23, 2015

Stevinson Lexus and Mike B, and Pete especially were a pleasure to work with. Deb in the Finance Office capped off a great experience and I would definitely recommend this dealership. I have bought 4 Lexus' from 3 different dealers here and on the east coast and by far, Lakewood's service, response and overall courtesy and professional treatment of me - the customer - was top notch.

bcarta

Oct 20, 2015

We got in touch with Steve Sumner over the Internet and he was quick to return our emails and phone calls. He provided us with the information we requested and went the extra mile to work with us. He and the rest of the Stevinson staff from Service to parts providing excellent customer service. Steve even came in to meet us on his day off. He spent the time go over all the details and explain the features of our new Lexus. Pete Souvall in finance was very friendly and we felt totally comfortable going over our finances with him.

DWittekind

Oct 16, 2015

I met Don Wood at the Denver auto show. Don offered to provide a test drive of the RX-350, which we did a couple of weeks later. I absolutely loved the vehicle but was struggling with the purchase price. I started to look at used RX-350s. Don & Dereck Puckett worked with me to provide the best deal that I could get. They were personable and thoughtful towards my wants & constraints.

Set53

Sep 17, 2015

We leased a Lexus (on the Internet) from Stevinson and it was hands down, the best car purchase experience in our lives... From the salesperson (David) to finance and technology, wow couldn't have been better. We were treated like royalty... I will go back for my next car and the one after that and the one after that...

Anthony

Sep 4, 2015

My family has purchased five Lexus vehicles from Stevinson over the past 10 years, this was our second time working with Mike Tsuji. He is very pleasant to work with and goes the extra mile. Our new Lexus had a small scratch in it and Mike made sure it was fixed perfectly. Thanks Stevinson and Mike for a great experience.

HE2015

Aug 28, 2015

Unique and difficult circumstances brought us to Stevinson Lexus looking for a reliable used car. Van Saukam not only found us a great vehicle, he understood our circumstances and worked to address those specific needs. We are very pleased!

46tuBster88

Aug 14, 2015

Turned in 2012 LS 460L lease and replaced with 2015 LS 460 F Sport. An excellent, and painless, experience. I have acquired perhaps 12 autos over the years from Stevinson and Mike Burgmaier, and I am always pleased and well taken care of. I recommend Mr. Burgmaier MOST highly.

PJ 2015

Aug 6, 2015

I recently purchased a 2015 RX350 from Stevinson Lexus in Lakewood. My sales consultant Van V. Saukam was exceptionally knowledgeable, professional and helpful throughout the entire buying process. Debra Avants-King, finance director, and Technology Specialist Andrew Lovato were also patient and very accommodating. This is the second new Lexus purchased from this dealership.

Dennis5272

Aug 3, 2015

Remarkable Service with April, She helped me replace my headlights on my vehicle and also was very courteous and prompt. Since it was a warranty issue, i thought it would be a lot of hassle to try to explain to them the issue but she was very kind, and professional with me and knew that I will continue to service my vehicle at this location. Jessica and Jolene were there the day I brought my car in and were both a pleasure to work with and also had me in and out as soon as I arrived. Highly recommend the staff at Stevinson of Lakewood and will continue bringing in my vehicle here. Thank you guys!!

SamC

Jul 30, 2015

I have purchased my last three veichles from Stevinson Lexus and have always been happy with them but this last purchase was even better than my previous experiences. Michael Tsuji is an excellent person to work with and I highly recommend using him. He answered all of my wife's and my questions quickly and professionally. He even got the sales manager involved when my wife noticed some small dents and scratches in the paint and they decided to fix them without being required to. We got an excellent trade in value and price on the car. The process was quick and easy once we decide to buy the car. I will never buy a car from anywhere else and will only work with Mr Tsuji in the future because he is the best of the best.

Valerie

Jul 29, 2015

My experience with this dealership was fantastic. They definitely worked hard you make my almost impossible situation possible. Sales and leasing consultant, Michael Tsuji, was extremely helpful and professional. I would highly recommend him and this dealership to anyone!

HSSyed

Jul 25, 2015

At first, I inquired about a car I saw online (at or near the 4th of July weekend) on cargurus.com and contacted Mike Sanchez. Let's backtrack for a moment and go over some geography. I'm a customer sitting in suburban Chicago. Stevinson Lexus is in Lakewood, Colorado. I have never been to this dealership yet I wish we had dealers like this in Chicago. Allow me to explain: I received an immediate response and was told that someone already had put a deposit on it and it was on hold. From that point onwards, Mike kept in constant, if not daily, contact with me. On July 8, I was told the lady who initially put down a deposit was flying in to see the car (ironically she was also from Chicago). By July 9, at the end of the day, Mike told me the lady selected another, much more expensive vehicle, and that the car I saw online was mine if I still wanted it. Now, here's what exhibits Mike's total professionalism. He took my deposit to hold the vehicle and waited patiently while I had paperwork processing through my leasing company. Unfortunately, this particular vehicle didn't qualify for their leasing threshold and we had to explore other financing options. Meanwhile, I had no pressure from this dealership. They knew I was trying different options. Mike went above and beyond to make this deal happen. While most people have heard about the high level of service Lexus dealerships are known for, I truly believe that Mike Sanchez exceeded even those lofty Lexus qualities by leaps and bounds. I have been fortunate to have purchased exotics (a certain infamous Italian marque), German luxury cars, and everything this side of a Rolls, but I have never had a better purchase experience than I had with Mike Sanchez.

Cindy

Jul 24, 2015

Clem Fitzsimmons and Jerry Amaya are great associates. Even though Clem wasn't the first salesman I made contact with, he was the one who talked with me, answered my questions, and worked hard to make the numbers add up for me. Jerry was wonderful on some follow up concerns. I have a car that I love and the dealership has a loyal new customer.

Sharonb

Jul 23, 2015

I worked with Don Wood, and Jerry Amaya and Debra in finance. Don was very thoughtful and Debra nails it in finance. Although the purchase process for me personally was difficult, Jerry made every effort to see that my satisfaction was achieved. I believe the quality of this dealership is exceptional in that they truly do care about the customer. This is the second car purchased at the Stevenson family and I highly recommend them.

C.S.D.

Jul 21, 2015

The entire process was positive. I highly recommend working with Van Saukam. He was professional and informative, offered the appropriate amount of details and succincly answered all my questions. I had left the Lexus car family and am happy to be back! Thank you Lexus and Van for making the buying experience satisfying and successful!

CDoug

Jul 21, 2015

Working with Van Saukum at Lexus made the car buying experience an easy and enjoyable one. All my questions were answered and just the right amount of information was provided. I appreciated the professionalism and the lack of a hard sell. My last car was not a Lexus and I'm happy to be back with the Lexus family.

dpamelar

Jul 15, 2015

I had a list of features I wanted and a list of features I did not want in buying a new 2015 Lexus ES 350. I was fortunate to have Steve as my sales consultant because he had the energy, expert knowledge and skill to find the one car that was perfect for me. He then arranged for this car to be shipped from clear across the United States with a "no problem" attitude and a focus on getting me exactly what I wanted. His worked to make everything happen sooner than scheduled or anticipated and stayed in constant communication via email and phone throughout the entire process, even on his day off. I would have to say this car buying experience was actually fun and I give credit to the entire dealership with for making it happen this way - Sales, Management, Finance and the Service Department.

larry

Jul 13, 2015

We were treated like people that matter rather than like prey when you go to other dealerships.we have bought many cars over the last 30 years, and all but two times we left the dealer ship like we got taken. That was not the case at Stevenson Lexus we got a great deal We would go back to them for our next car Larry, and Peggy

Jar

Jun 30, 2015

Van at Stevenson Lexus went over and beyond to find me the perfect car in my budget with all the features I wanted. He diligently looked out daily and contacted me a few weeks after our meeting with the perfect car.Thank youJennifer Reich

Km83rn

Jun 30, 2015

I recently purchased a vehicle from Stevinson Lexus. They were very friendly and helpful, especially Van Saukam. They made the buying process fast and easy! I would definitely recommend them to others!

Judibfrancis

Jun 29, 2015

We received great service in a very pleasant environment. Van Sautam, our salesperson was excellent to deal with!!! He worked around our very difficult schedule, in that we lived out of town and had several serious health issues. He made it happen!

Gina123

Jun 29, 2015

Buying a car from Stevinson Lexus was the best car buying experience my husband and I ever had. The dealership was beautiful and the staff went over and above to help. We spent the majority of our time with Tom Amen, our sales professional. He was a complete delight to work with! There were many others we worked with as well and each was kind, considerate, warm and eager to be of help. Many, many thanks to Tom, Will, Debby, and Jerry for taking such good care of us. You truly treated us more like "friends" than "customers". We will forever be a Stevinson Lexus customer!

Judibfrancis

Jun 29, 2015

Our salesperson, Van Saukan was excellent. He worked around our schedule, in that we were from Aspen, and it wasn't easy for us to stop by the dealership. Everyone we met was professional and very personable.

Jan Walters

Jun 26, 2015

If every car dealership was run like Stevenson Lexus, there would be more happy Americans. I don't live in Co. full time. When I need something done, Paul Ganest is the man to see. Somehow he always finds a time for whatever has to be done even when the schedule is full. God bless Paul Ganest. He saves the day for me every time..What a team player and a favorite of mine.

jennifr5280

Jun 26, 2015

I had been test driving several SUV/crossover type vehicles, and stopped by ONLY to test drive an RX350. I've had some pretty poor experiences with other dealerships, so I probably went in with a pretty closed mind. I was very pleasantly surprised how comfortable and unpressured I felt here. Everyone I came into contact with was friendly and put me at ease. My salesperson Clem was very informative and friendly. Brian in finance was awesome, and Andrew is a whiz at explaining the functions of my car. This is my first Lexus, and I've never had this comprehensive explanation in each step of the purchase. I would definitely purchase from Stevinson Lexus again!

lunalexus

Jun 22, 2015

Michael Tsuji was very helpful and patient. I had a lot of questions and if he didn't already know the answer he did the research necessary to find the answer. I went back more than twice to look and drive and even though his end goal was to sell me a vehicle; he remained very patient with me. And eventually I did buy. The dealership itself is unpretentious and comfortable.

Moe191936

Jun 17, 2015

Willie Jessup. Was the most personable, likable, and most importantly the most knowledgable we have ever dealt with. We went in to just look and make some comparisons and found that the Lexus was the one we wanted. Willie was extremely patient and helpful taking time to explain all the differences in each vehicle we were considering. He worked hard to help us get the payment we needed. You not ask for a better person to work with. Pete in finance also made our experience easy while making sure we were well informed throughout the finance process. Great team!!! If don't ask for Willie you are really missing out!!!!!!!

Sue

Jun 13, 2015

Having corresponded with Lexus dealers to find when I first could test drive the new NX, I was advised that one was available. I hurried to Denver, did a test drive, loved the vehicle, and had a question on interior colors and accessories. The Stevinson dealership had one pre-sold with the interior I thought I wanted so I went to see it thinking that once the decision was made I'd need to order one. Michael Tsuji met me to look over the pre-sold vehicle and it had all the right components and colors. At that point Mike noticed that there was another comparable vehicle sitting next to the pre-sold and the 'reserved' sign had been removed. Mike hurried inside to check with others and found that indeed that vehicle was available and I bought the first NX sold from the Stevinson dealership. Mike very efficiently took me through the options and financing issues, spent time pairing my phone and explaining the basics of the features. He has continued to be extremely helpful with any questions and is very knowledgeable about all the technical electronics. Mike Tsuji is an excellent sales consultant who I heartily recommend.

Lexusgal joAnn193

Jun 11, 2015

We were just looking and wasn't sure we would find a vehicle. We were so fortunate to see Willie, he was truly like able, and helpful in every way. He was patient with the two of us. He explained each car we ask about. We had never had that sort of treatment --Remarkable--we would recommend Willie to everybody, he is wonderful. Pete the finance mgr was also wonderful. We would recommend the dealership. But particularly Willie was so knowledeable and friendly.

HybridSweetie

Jun 8, 2015

We wanted to check on the new styles and went for a test drive. Don was so nice. and also found the exact car I wanted on the lot. So that, and the fact that everyone really worked to make it easy to just drive away in my new Hybrid. I gave my old Lexus hybrid to my daughter. And we are both very happy. Thanks to all!

Kathleen Robertson

Jun 4, 2015

Best dealership in town. Service Consultant Paul Genest whom has helped over the last 4 years and all the staff are terrific. Excellent Business Professionals.

Kate929

Jun 4, 2015

I would highly recommend Stevinson Lexus of Lakewood. Everyone I came into contact with from the moment I walked up entrance to the moment I drove off was very attentive and helpful. The sales representative I worked with was Steve Sumner and he went out of his way many times to not only accommodate my changing schedule but made sure that I had his full attention when we were working together. He made sure all my questions were answered and that made the whole experience of buying a new car as pleasant as possible. He even personally drove my new car down from Frederick on the day I signed. I absolutely love my Lexus and am very happy with all the extra time and work Steve put into process.I also worked with Pete Souvall when finalizing the paperwork on my trade-in and the lease on my new car. He was wonderful to work with as well and also went out of his way to get me an awesome protection package at a great deal. I would highly recommend Steve, Pete and the Stevinson Lexus of Lakewood Dealership to anyone in the market!

Tacorito Kid

Jun 2, 2015

My wife and I stopped by Stevinson Lexus with the intention of only looking and comparing. Don Wood greeted us and answered all of our questions without pressuring us to move forward.After suggesting a test drive, Don had won us over. I expected to have to go back and forth but in reality, we told Don what we wanted and he made it happen. When Don turned us over to Brian, the finance man, he was also delightful to work with....especially considering we were there until after 11:00PM.

Bob

Jun 1, 2015

It was great working with Don Wood. I knew the car that I wanted and what I wanted to pay for that model and options. Don made it work.

lexusowner

Jun 1, 2015

My sales agent and his managet were great! They made the buying experience relatively painless and I love my Lexus! I'll be back soon for service and accessories.

Christy

May 31, 2015

I had never purchased a Lexus before. I read reviews and researched quality used cars and found my Lexus through USAA. Don Wood responded to my online inquiry immediately. He was patient with my concerns about used cars and went above and beyond to make the buying experience easy. Don was knowledgeable about every detail of the car. I have never been to a dealership where the employees actually drive their own cars and love them. Almost three months after my purchase, I am very happy with my car and know that Don will continue to be available if I have questions. It's nice to know that great customer service does still exist!

Happy in Centennial

May 31, 2015

I called Stevinson and Lexus and Don Wood answered the phone. Turns out that Don is one of the top Sales people at Stevinson and really knows the Lexus Brand like no other. It was so much fun to work with someone who is so authentically passionate about the Lexus Brand and isn't that what you want when you are getting ready to make such an important purchase. I went into Stevinson on a Friday afternoon. Don Wood had a beautiful car picked out for me based on our previous phone conversation. He was obviously listening because he nailed it and I did not even need to look at any other cars. Within 2 hours I had a great new Lexus and I know I got a fantastic deal, because I did shop at the "other" Lexus Dealer and Don beat their best deal by $1000's. Stevinson and Don Wood are an unbeatable combo. If you are looking to buy a new Lexus, your search is over!

shauna s.

May 30, 2015

The very best car experience I have ever had. I changed my mind about a month into my first Lexis called my salesman Bob and he absolutely went above and beyond to find me my dream car without too much hassle.The general manager William Johnson is top notch what a quality human being I felt like family upon leaving the Lexus dealership absolutely I would buy again and recommend it to anyone who asked

Turbodog

May 29, 2015

I had never purchased a vehicle over the internet until now. A year ago, we were starting the process of returning to Colorado, and I wanted to see what options we might have. I inquired from three dealerships, two in Denver and one in Texas, where we were then living. All three quoted the same specifications, and Stevinson was the least expensive by far. There was no need to haggle further, as their price was so fair, I could not in good conscience ask for more. And the service provided by both Pete Souvall and Steve Sumner was and continues to be beyond expectations. When we recently arrived back in Colorado, our vehicle was awaiting our pick up. Even though we had requested a different color vehicle, we had a change of heart the day of the pick-up, but Steve had another vehicle available, so our sale was accomplished with only one trip to the dealership. I cannot say more about the "Stevinson" way of selling cars, from the lite-hearted commercials to their magnificent building, and even more impressive sales and service staff. You will not find a more professional or capable group of people anywhere. And, then there is the follow-up to make sure you are satisfied. I mentioned to Steve I was having issues syncing the garage door opener to the vehicle, and not five minutes later, a tech called to walk me through several solutions until we found the right one. I cannot tell you how much I appreciate the initiative that saved me time to find my own solution.I would recommend both this specific dealership and the internet sales process if you are interested in a new Lexus. Pete even offered to pick us up at the airport if we were flying to our new home. If you don't know Denver, DIA is 35 miles (one-way) from the dealership. That's a service beyond my expectations.

Bes400

May 29, 2015

Unique experience at Stevinson Lexus in Lakewood. Ask for Don Wood if you need knowlegable help with your vehicle search... We had been intently looking for a car for about two months online and at dealerships. After inquiring with Don about what we were looking for; two days we were driving a car that exceeded our expectations.

evelin321

May 28, 2015

I recently lease a 2015 IS350 Fsport AWD vehicle and I love it!! Sanchez and Tsuji make the perfect couple! they fought to get me a white on red Lexus at the price I wanted couldnt be happier!!!Thanks Guys!

Carolyn and R. Jerry Overgaard

May 24, 2015

Van Saukam was our salesman. He was excellent. He was very professional and easy to be with. We enjoyed our total experience. Thank you, Jerry and Carol Overgaard

lexus

May 19, 2015

After servicing my car 3 weeks ago, i noticed something about my car and immediately went back to the service dept. I spoke with Paul and he took care of my issue without any hesitation and made things right again for me! Paul is a real professional and a credit to the Stevenson Lexus team.

Lexusfan

May 18, 2015

We had a great experience at Stevinson Lexus. We were treated with curtesy and respect. Van was also very respectful of our time. We will recommend Van and Stevinson Lexus to our friends and family!

Tim Reddick

May 17, 2015

Van Saukam was great to work with. He was very knowledgeable with the Lexus product (as well as many other manufacturers) and ensured we were well informed with our decision. He was professional, courteous and did not employ high pressure sales tactics. I would recommend Van to those interested in purchasing a Lexus product.

Tmbrvch

May 17, 2015

Van Saukam was great to work with. He was very knowledgeable with the Lexus product (as well as many other manufacturers) and ensured we were well informed with our decision. He was professional, courteous and did not employ high pressure sales tactics. I would recommend Van to those interested in purchasing a Lexus product.

PG1515

May 8, 2015

I bought a used car that I saw on-line and emailed the dealership. From that point on I was treated first class like I was buying a new Lexus. From the sales man Steve Sumner to the entire team this is a first class operations. We will make this a stop every time we need a new car.

CMD

May 7, 2015

My experience was altogether enjoyable. After doing a month or so of research, I contacted Mike Burgmaier at Stevinson Lexus to schedule a test drive. He was both attentive and courteous, and answered all of my questions with alacrity. I was ready to buy, and I didn't feel pressured at all, though I do think we moved to the sales pitch fairly early in the process. For me, that was okay, since it was my intention to close a deal. I can see how someone might be off-put by that, but then I question whether they have ever purchased a car before. In any case, I was pleased by my experience with every employee I dealt with that day. I left the dealership not only with a new car, but also with the intention of coming back as a customer again and again.

7 time Lexus owner/lessee

May 5, 2015

Stevinson is about 4 times further from where I live than any other Lexus dealer. However, I bought a Lexus from Stevinson many years ago and while I've bought and leased other Lexus vehicles since, from another dealership, I am totally delighted that I returned to Stevinson. I could not have been treated better anywhere. Michael Tsuji, my sales consultant, and William Johnson III, the general manager, showed genuine interest in me. They accommodated every aspect of my trade and my lease of a new RX 350. The process was smooth, fast, and painless. This Lexus is approximately the 130th vehicle I purchased or leased in the last 53 years (including those for my wife and daughter). No other purchase or lease (other than the RX 350 purchased from Stevinson 7 or 8 years ago) ever was so enjoyable. This is the ONLY dealership from which to buy or lease a vehicle.

Robert S.

May 5, 2015

I was shopping around for a 4Runner and Stevinson Lexus of Lakewood had one on the lot. I was shopping around for months for the right deal on the right vehicle. I called in and spoke with Mike Tsuji who had the car ready to go for a test drive when I got there. Mike was awesome to deal with and went above and beyond for my business. During the entire process from sales to finance the experience was great. All of the staff that I and my family had contact with were courteous and friendly. The dealership and facilities are top notch and there were no high pressure sales tactics, just a straight forward deal and buying experience. From my experiences with other dealerships I thought for sure I would have to buy from a private party. Stevinson Lexus of Lakewood will be my first stop on the next purchase. I would recommend Mike and the dealership to anyone looking to buy a new or used vehicle.

jG

Apr 29, 2015

I was shopping online for my next car, and spotted a used Lexus at Stevinson. I called and asked to speak with a sales person, and happened to get Van Saukam. He was extremely helpful. I live far from Denver, and he invested a significant amount of time to give me a detailed walkaround of the car via phone, and sent me many photos and videos of the car as well. He even did a "smell test" of the interior! Based on Van's assurances alone, I had the car held and caught a flight to Denver, basically buying it without ever seeing it in person. I wasn't at all disappointed. The car was even better than Van described it, and I've never had a quicker and easier time at a dealership. Everyone at Stevinson was friendly, helpful and professional. I don't buy cars often, mostly because I really, really hate the whole process. But the folks at Stevinson (and specifically Van Saukam) made it painless. The price was more than fair, the car was fantastic, the drive home was a blast, and Van will be the first guy I call the next time I start looking for another car.

CKHeath

Apr 27, 2015

We were in desperate need of a new car after our recent rollover accident. Our salesman, Van Saukam and the rest of the staff were very compassionate and accommodating. Our previous GX 470 saved out lives...along with some divine intervention. We have purchased our past two Lexus vehicles from this dealership and wouldn't go anywhere else.

iSellSubaru-YouSellLexus

Apr 26, 2015

David, Went way above and beyond to help my parents with their new Lexus RX350. David was super friendly as i am also in the business and so was my dad. Thank you so much for all of your accurate and detail oriented texts and emails it was a pleasure working with you and the entire stevinson team. Thanks, Jonathan D.

mdepinto

Apr 26, 2015

I have owned three Toyota 4 Runners and was interested in buying a 4th and decided to look at the Lexus vehicles. We were introduced to Van Saukam and we were very impressed with him. He was very knowledgeable and we give him an A+ on Customer Service. Never at one time did we ever feel pressured and he spent as much time as we needed. Yes, the Lexus vehicles are amazing but our decision to buy one was truly because of the way we were treated. Words could not explain the whole experience and I definitely would recommend this dealership. Thank you

Jennwag4

Apr 23, 2015

This was the best auto buying experience I've ever had all thanks to Brent Turner! The team at Stevenson Lexus is amazing but Brent went above and beyond to make this process a true pleasure. He genuinely is a nice guy and just overall a good person. Brent deserves special recognition without a doubt! Besides being very professional and patient with my Chicago bred auto buying skepticism, he helped me get the best deal on my new RX, he made sure I understood the delivery process and timing, he helped arrange a loaner car for me before my new vehicle made it to the dealership, he was in constant contact with updates and always quick to respond to my calls or messages with any questions I had as they came up, and when my new RX arrived at the dealership, Brent was just excited as me to get me behind the wheel of my beautiful new vehicle. I can't say enough good things about this experience, the dealership and about Brent! Amazing!!

Vail Bum

Apr 23, 2015

I have been buying cars from Doug Miner for 17 years. He has always straight to the point and respects my time. Stevinson is lucky to have someone like Doug.

jane

Apr 12, 2015

I was immediately impressed by the 'boss' who responded to an inquiry. This brought me in. I was early and began chatting with Michael - he was amazing. Knowledgeable, insightful and supportive of the process without being committed to the outcome for himself - only for me. I have bought quite a few cars. This was a new, wonderful process. They were supportive and excited for me from the initiation to the conclusion. I would recommend anyone to walk in their door and ask to buy a car.

PTG 1212

Apr 8, 2015

It IS possible to have a great experience buying a car and Stevinson Lexus makes it just that! Van Saukam introduced himself to us and after some discussion , felt he had just the right car for me and he did! His knowledge about all models of Lexus cars was impressive as well as his knowledge about most cars in general. I left Stevinson a happy consumer, and felt extremely good about Mr. Saukam's honesty, his integrity, and his kindness, as well as his ability to make me feel relaxed and literally stress free about buying a car -- a HUGE purchase for us all!

Looneydoug

Apr 4, 2015

I went to Stevinson Lexus in Lakewood to get 2 new keys cut and programmed for my 2001 LX470. I'm not the kind of person who could normally buy a Lexus, but was able to get my 2001 a few years ago in great shape for a great price. Anyway, they treated me like a King and offered me a vehicle while I waited. I said that I was just an average shmo and didn't need the special treatment. They responded that now I was a Lexus man and deserved the special treatment, I'll take it! My new keys work great and they treated me fairly on the cost because it took longer than expected.

EJW-RX450H

Apr 3, 2015

This was my fourth overall vehicle purchased from the Stevinson family (1 Chevrolet-1 Toyota-2 Lexus). it shows how comfortable I am to keep going back. I would highly recommend Stevinson Lexus of Lakewood. William Johnson (General Manager) has always taken great care of my wife and me and always treats us like family. My last Lexus was purchased through Mike Burgmaier. Mike was very accomodating through the entire process and days after the sale was completed. The Service department is second to none in customer service.

RyanJ

Mar 26, 2015

Everyone at Stevinson Lexus is extremely professional and friendly. William Johnson and Van Saukam made the process simple. Their knowledge of individual vehicle details and the automotive industry is impressive. In just a few hours, they worked to find the perfect car for me in the stated price range. Thank you everyone at Stevinson Lexus!

RyanJ

Mar 25, 2015

Everyone at Stevinson Lexus is extremely honest and friendly. After some bad experiences, Van Saukam made the process simple. His knowledge of individual vehicle details and the automotive industry is impressive. They worked to find the perfect car for me in the stated price range. Thank you everyone at Stevinson Lexus!

TEF55

Mar 24, 2015

Worked with George - told him the amount I wanted for my trade-in and what I wanted to pay for the vehicle I was purchasing. My asking price(s) were aggressive, yet reasonable. In one phone call and three texts we had a deal. Simple as that. No running back and forth to a sales manager, or an endless string of drawn out negotiations. A straight forward and to-the-point transaction. George is a really nice guy, but that said I have better things to do than spend half a day at a dealership trying to close a deal - I was in and out of the Stevinson Lexus dealership in just over an hour - awesome. Thanks George.

Dana77

Mar 24, 2015

Bob was very respectfull and knowledgeable. No presure just guided us to the vehical that was right for us. I definatelly will recommend this dealership to my Family and Friends.

Laura Belsten

Mar 22, 2015

What a pleasure to work with Van Saukam in the purchase of our new RX 350. He's very knowledgeable, worked diligently to help us find just the right car, and no pressure whatsoever. Debbie was great to work with also in getting all the paperwork done. I highly recommend Van, Debbie, and everyone at the Stevinson Lexus dealership. We're thrilled !!

myoung0721

Mar 20, 2015

I just recentely leased a GS-350 AWD F-Sport. Stevinson Lexus in Lakewood is not the closest dealership to my house by a good 20 miles but the exceptional pricing and ease of the transaction made the extra money I spent on gas worth it. Steve Sumner was quick and straight to the point. He understood my needs and made sure they got taken care of. Being 23 and walking into a Lexus dealership with a hoodie and a baseball cap some sales people might not take me seriously. Steve not only did just that but went above and beyond my expectation of what I thought was truly exceptional customer service.Deb King who did my paperwork walked me through all the options & what I really enjoyed was she was not pushy and made a recomendation which fit my needs. Not sell me stuff I didn't need. That to me shows character & honesy which is huge to me when buying anything this big.Overall it was a truly exceptional experience & I will be sending anyone looking for a Lexus there way.

Suzanne

Mar 19, 2015

We recently traded in a 2006 Highlander and purchased a 2008 Highlander. Van was extremely helpful and patient during a long, complicated process that extended over two days. He explained all of the forms and guided us in filling them out. He graciously offered us food and drinks and even went to Chick-fil-A to get us a meal. Van also arrange for two holes in the upholstery to be repaired at a later date, and was conscientious about following up to be sure the job was done properly. He is highly trained in several martial arts, and his personal conduct is grounded in the highest levels of mental, physical, and spiritual development. I respect and trust him and would gladly do business with him again.

Happy

Mar 13, 2015

My salesman, George Atabaev, made the car buying experience delightful. He's honest and works hard for his customer. I started this car buying experience at a different dealership with high pressure and negativity. I successfully completed my experience at Stevinson Lexus with George. I now have a beautiful RX 350 and a deal that I am thrilled with.

Ali D

Mar 8, 2015

Mike Sanchez has sold me two other Lexus's. I trust Mike with all my auto purchases. Recently I was interested in buying a nice sports car. I was looking at a Gtr and a couple other sports cars as an option. I called Mike at the dealership to locate me a preowned one as they are a Lexus dealership but they can get preowned and I did not want to work with any other dealership. And believe me when I say it's hard to find a good sales person it is. I came over to the dealership to talk to him today and when I walked up there was a beautiful BRAND NEW 2015 Molten Pearl Rc F with a V8 5.0. That color was so nice to look at. I asked Mike about it right away and he got me the keys to look at it. It was more a want not a need. But Mike answered all my questions and never pressured me in any way in matter of fact he encouraged me I call the wife and make sure it's ok with her if I bought it and not to rush. Remember happy wife happy life. I test drove the car and OMG if you ever drove one of these with that powerful engine then you know what I'm talking about. If not you better consider the RC F. Mike helped me with the process and made it fast and easy. Along with the GM William. They made me feel like I was at home. William came over and made sure he would assist Mike in making my experience even better. When I got to Finance Deb took great care of me as I requested her again. While I was in finance taking care of the paperwork I had asked if I can get my other car washed. The detail guy stayed late to ensure my truck got done while I was finishing up paperwork on my new RC-F. Thats going above and beyond.I have bought 3 cars from this dealership over the past several months. A GX460, AN ES350, AND MY NEW RC F! I AM A CUSTOMER THAT KEEPS COMING BACK. AND BELIEVE ME I WOULDN'T HAVE SPENT THE MONEY IF THEIR SERVICE WASN'T TOP NOTCH! MIKE SANCHEZ HANDS DOWN BEST SALES GUY I EVER WORKED WITH. HE HAS ALWAYS TREATED ME LIKE A PERSON AND SHOWED INTEREST IN LOOKING OUT FOR MY WALLET. NOT TO DISCREDIT ALL THE OTHER SALES GUYS BECAUSE THEY'RE GREAT GUYS. THEY REMEMBER MY NAME AND ALWAYS GREETED ME. ESPECIALLY TOM... HE'S ANOTHER SALES GUY THERE BUT HE ALWAYS MAKES IT A POINT WEATHER IF I'M THERE FOR SERVICE OR TO GET A NEW CAR TO SEE IF I NEED ANYTHING. GREAT PEOPLE WITH A GREAT LEADER. ALSO LARRY THE SERVICE WRITER IS ANOTHER ONE YOU WANT TO WORK WITH. IF YOUR LOOKING AT BUYING A CAR GO TALK TO MIKE SANCHEZ. IF HE'S NOT AVAILABLE HE'S WELL WORTH WAITING FOR. SOME OF YOU THAT READ THIS MAY SAY DAMN WHY DO YOU BUY SO MANY CARS? WELL ITS SIMPLE... I LOVE CARS AND I LOVE THE LATEST AND GREATEST. IT MAKES IT EASY FOR ME TO BUY A CAR WHEN YOU GOT SOMEONE YOU CAN TRUST TO GO TO WORK FOR YOU.AS LONG AS I GET THE CONTINUED TREATMENT AT STEVINSON LEXUS I WILL KEEP COMING BACK.

dslorenzochef

Mar 2, 2015

David Corsivo was very helpful and quick to keep me updated on a vehicle I wanted to purchase.After a test drive and deciding to purchase the vehicle we also worked with Pete Souvall who was very helpful . Thanks !

Ali D

Feb 28, 2015

I have bought many cars from Stevinson. My first two were from the Toyota Stevinson dealership. But after a yr the wife wanted to upgrade to a luxury car. I shopped around and at the end I went to Stevinson Lexus. Prior to my arrival there I called and spoke with a sales man Mike Sanchez. He helped me with the sales transaction. He fought for me and worked my deal as his own. I've ran into a lot of sleezy sales guys all my life as I am a car guy. But with Mike Sanchez he treated me like a human being. He showed his concern for my happiness. Even when I didn't like a part of the deal he would make sure he addressed it till I was happy. Hard to find. I also appreciated the no pressure sales. He wasn't pushy. I have bought two vehicles from him. A white 2015 Lexus ES350 Crafted Line and a black 2015 GX 460. I also been looking for a daily commuter as I don't want to put too many miles on my new cars and Mike is helping me with that. I'm so pleased with his service that the new 2015 Supra is coming out that I have requested because it is a Stevinson store that he goes across the street and does my deal with me. If he cant I wont buy it.It takes a lot to trust a sales guy but I can tell you he comes highly recommended by me. Also for financing get Deb. She's freaking awesome! Do not let them put you with anyone else. My credit score had dropped a lil due to enquiries she worked that bank and got me a better deal than the last time I came in and bought a car. I had the other finance person the first time. That person was good but not as good as Deb!!! If you have Mike Sanchez and Deb the finance lady that's one hek of a deal. You'll leave that dealership happy!

Charlie

Feb 28, 2015

I would recommend anyone to Stevenson Lexus of Lakewood if you are looking for an overall amazing car buying experience. The staff of Stevinson Lexus earned my loyalty over the last eight years through their excellent care of me with a Lexus I purchased from an out of state dealership prior to moving to Colorado. When it was time to buy a new car i knew i would be in great hands. The personal interest, integrity, and first-rate follow up service that Steve Sumner and Pete Souvall demonstrated to me made the purchase both pressure free and enjoyable. Finally, already experiencing their exemplary service department I will never go anywhere else.

Boeding

Feb 25, 2015

This was the most wonderful experience I've had buying a car. Everyone at the dealership is attentive and kind. We went out on January 3, 2015 during a horrible snowstorm. We wanted to test drive the new NX and the RX350. Doug was so wonderful about giving us the two cars to drive and we settled on the RX. Oh...that's not it! We wanted different things on the car. Doug had to keep running out to the lot to see if they had what we both wanted. My husband wanted the sporty wheels and I wanted all the other bells and whistles. Doug managed to get exactly what we were looking for at the right price. Working with Doug was very easy and entertaining. He has a great sense of humor and loves the friendly banter.I could've gone to Kuni Lexus right by my house, but Doug and the rest of the staff were worth the drive. Stevinson will always be my preferred car dealer. If you want a great experience purchasing a car, go to Stevinson. They are aces in my book.

mavic32t

Feb 19, 2015

This was my first experience with Stevinson Lexus. I went with them based on their reputation. I used their internet sight and inquired about a used GX 470. Shortly thereafter I received an e-mail and then a phone call from Steve Sumner. He answered my questions and made himself available to meet with me later that day. When I met with Steve he was friendly and was able to answer questions about the car. He provided the Carfax and other service related information. After a test drive, I decide to buy. The car was very clean with the exception of some minor rear bumper damage. After some typical negotiation, we arrived at a fair price we could both live with. The rest of the experience was a fairly typical car buying experience. Deborah in their finance dept. was pleasant and helpful. I would probably go back for service or a future purchase.

jsan145

Feb 15, 2015

I came to this dealership just for the looking of the two specific models of Lexus, the IS and RC. I was blown away by the knowledge of Van when he described the mechanics of the vehicles. The information I received was more fascinating than just the glamorous picture of the 2015 Lexus Is, yet it brought me to a conclusion to take home the Lexus Is 350 Awe. Customer service was the best I have ever experienced and I recommend this to anyone willing to get the best cars from the best presenters of Lexus! Van is the Man

bjcsmiles

Feb 9, 2015

AMAZING!!! Would summarize my visit at Stevinson Lexus of Lakewood! My husband and I recently purchased a new Lexus Is and were blown away by the outstanding customer service and the care in which the salesmen Mike Burgmaier and Finance manager Pete Souvall showed us. They made finding the car of my dreams a breeze and the financing was painless! We wished we had bought a new car sooner! Larry in Service was for helpful and informative with explaining to me how to care for the interior. While my new car got detailed Marci the receptionist was as friendly as ever and William Johnson the GM even came out to congratulate us!!! I could go on about how excited we were when we left...but I am so very thankful for everyones help!!!Thank You Stevinson Lexus!!!The Uribe's

Paul

Feb 9, 2015

Stevinson Lexus hit a home run on all bases.Great dealership,great cars both new and used,and the most important element was the care that Clem Fitzsimmons provided i cannot thank Clem enough for the time and effort put into my car purchase. thanks again. Paul

vwebster48

Feb 2, 2015

I had the good fortune to work with Don Wood for the purchase of my pre-owned Lexus. He listened. He made knowledgeable recommendations and answered all my questions and concerns. Don made the overall experience exceptionally easy and comfortable.His patience and expertise make it easy to recommend him to anyone in the market for a Lexus. He is simply the best.V Webster

Don

Jan 31, 2015

We recently bought a Lexus 350RX from Mike Burgmaier. We couldn't have been more pleased with the service. He not only is a total gentleman but master at what he sells. We would strongly recommend not only him but his dealership, He was willing to go out of his way to please us, even after he had closed the deal. Don, Englewood

ClayBone

Jan 29, 2015

From Mike Tsuji through Jerry Amaya, of Stevinson Lakewood, buying my new IS 250 could not have been easier or more pleasurable. Having not bought a new car in 10 years, but owning the Toyota brand for nearly 20 years, I was hesitate about the adventure. Expecting a negotiation hassle, my whole experience with Mike & his team was very satisfying. The time they took to fit me with the car, options, financing, & technology education, was extraordinary. I anticipate the same superior service when I bring the car in for service. They really care about making you a lifetime customer. Thank you.

Caribou13

Jan 29, 2015

Having owned many Toyota vehicles I was a little leery of buying the luxury upgrade version Lexus but I couldn't be happier, in part working with Sales Rep Don Woods. He introduced me to the many virtues of Lexus both as high quality vehicle and the "Lexus Service Experience. I definitely recommend buying a Lexus ( especially preowned ) and using Don as your guide to buying a beautiful car by Lexus.

gunnar6376

Jan 29, 2015

This is the third Lexus I have bought from Stevenson Lexus. I am so glad I came to Stevenson when I did, because Don had the perfect car for me! I couldn't be happier with my 450H and will definitely get my car serviced at Stevenson Lexus. All the staff are friendly and professional.

JDW

Jan 29, 2015

I used the USAA buying service to find the car we wanted and notified the dealership of my interest in the car. Don promptly called to set up an appointment and made the purchasing process very friendly and efficient. He answered all our questions and made the whole experience enjoyable. I would not hesitate to recommend him to others.

JKS

Jan 29, 2015

Don Wood is the best salesman ever! We have purchased two Lexus vehicles from Don Wood in the last 4 years. The expert professionalism, knowledge, and customer service is amazing and steadfast.. Don is always friendly, courteous, and truly interested in satisfying all of our Lexus needs. We only purchase our vehicles at Stevinson Lexus of Lakewood. Don strives all year long to keep our business and it shows. We keep coming back. Thanks Don!

PFG

Jan 29, 2015

Mike Burgmaier is unbelievably great at his craft.He totally knows his inventory and his product knowledge is impressive.We purchased a 2001 ES 300 from him December of 2000 and just purchased a 2014 ES 350We were so glad he was still with Lexus.We were so impressed at how seamless the process went with this recent purchase.I would highly recommend him as the person to go to when purchasing a Lexus.He was so patient to spend a lot of time explaining all the bells and whistles on this ES 350He always goes the extra mile for you. - P & F Goetz

vpokaluk

Jan 29, 2015

I bought my first Lexus from Don Woods. He was extremely helpful and he made the entire experience outstanding. He took the time to explain all the features and answered all my questions with a smile. He was very patient with this first time Lexus byer. I dislike purchasing new cars and Don made this experience a very pleasant one. I absolutely love my RX 350. When I too ownership of my car Don showed me all the features and was very patient with all my questions. He took the time to set my phone up on the system . (I'm technology challenged.) Don was also very attentive when I brought my car in for it's first service. Overall Don was great and I will always buy my new vehicles from him in the future. Stevenson Lexus is lucky to have Don working for them.Vickie Pokaluk

marie

Jan 19, 2015

Just bought our first ever Lexus with George. We were impressed with his friendliness, honesty and communication. He worked with us to get the vehicle we wanted, even though we had to wait a little for the brand new NX 200t. Would definitely recommend George and look forward to working with him again sometime!Happy Golden Buyers

ssbhart

Jan 13, 2015

I have bought all of my cars from Doug! I will not go to anyone else. He goes above and beyond to get me the perfect car! He makes the whole experience easy and stress free.

Call

Jan 12, 2015

Michael Tsuji was a great sales consultant! He works very very hard to ensure the customer is satisfied and spends extra time (even on his day off) to answer my questions regarding my new purchase. he is knowledgeable and kind.

lobwedge

Jan 8, 2015

Very pleasant buying experience. No pressure, just quick responsive answers to questions, help in selecting the vehicle and options, and wonderful service in car delivery and explanation of features. Michael Tsuji was extremely knowledgeable in all things Lexus and worked hard to find us the perfect car for my wife. He explained all of our various buying options and was just great to deal with. I have bought many cars in my lifetime but this was the quickest and most satisfying experience. Also should note the help from Pete Souvall who guided us through our financing choices. Very professional.

Boulder Buyer

Jan 8, 2015

From sales to service, the dealership - and salesman Steve Summer - treated me right. They worked hard to keep my business, offering me an excellent price on a new car in response by another local dealership trying to earn my business. The service over the years has been solid and courteous, answering all my questions and keeping me informed.This is my fourth Lexus, and although each time I buy a new car I check out other comparable models and manufacturers, as well as checking out the nearby Lexus competition, I have always returned to Stevinson.

GeeJaySimm

Jan 6, 2015

Hands-down the single best car buying experience I've had, including Lexus dealerships in other states. Steve's diligence resulted in a purchase I was thrilled with, in under two hours. Will definitely be returning.

Jade Payne

Jan 5, 2015

Doug made our buying experience extremely easy and beneficial! He not only got us a great deal in the car of our dreams, he made it an enjoyable process! He made us a Lexus customer for life. I highly recommend getting your Lexus through Doug as he is the best I have ever worked with.

RhiannonRomero

Jan 5, 2015

Doug was extremely helpful when I went in looking for a new car. He was able to find exactly what I wanted and worked hard to get the price I could afford. Doug is very friendly, courteous, and professional. He was so helpful and fast, I sent my friend in a week later who also bought a car from him. I will be recommending him to all my friends and family. Thanks for my brand new 2015 Lexus, Doug!

ronitahajn

Dec 28, 2014

Overall I have good experience with this dealer. Steve is knowledgeable and responded to my question promptly. Because I did not have time to go back and forth with the negotiation, Steve Sumner and I were actually did the negotiation and exchanging information over email before I even set foot in the dealership. It saved a lot of my time. I am very happy with my purchase. I think the 2013 ES 350 which Steve recommended to me is a better choice than my original idea of a 2012 ES 350. I love my new car.

SKIER

Dec 17, 2014

Steve Sumner and associates provided outstanding, professional, courteous, accommodating, and efficient service. A pleasure to receive straight forward answers to all questions, with some good advice and humor thrown in. A relief to have haggle and hassle free negotiations. Flawless business transactions by Pete Souvall, who was very helpful. Won't consider dealing with anyone else when we replace our second car. Steve is the man!

Sonja seidl

Dec 10, 2014

I have been looking for a reliable used car for the passed few months. My dad recommended Mike Tsuji from the Lexus dealership, because he has helped my family purchase their cars and they were incredibly happy with his service. He helped me tremendously while looking for a new car. He found me one quickly that was within my price range and reliable. Within one week of meeting with him, I financed a RAV4. Unfortunately, I could not drive the car home with me the day of the purchase, and the drive was out of the way for me. Mike offered to drop it off to me at my work. I thought that was above and beyond customer service. AJ Brownlee was also wonderful in the financing department. He was incredibly friendly and helpful, and educated me without being pushy. I would definitely recommend this place, as everyone I passed was friendly and helpful. I especially recommend Mike Tsuji and AJ Brownlee!

skerrigan11

Dec 4, 2014

Steve was our dealer rep and was extremely professional, courteous, friendly, funny and overall made our experience great. We had just moved back into the country and we didn't have any car so he actually came to my apartment and picked me up when our car was ready to go. Would recommend Stevinson Lexus and Steve Sumner to anyone.Shannon & Sean

document11

Dec 2, 2014

Thank you for the opportunity to talk about the experience I received at Stevinson Lexus of Lakewood. It had been a long time since I purchased a new vehicle and was not looking forward to the task ahead. I was completely surprised by the no hassle and willingness of Steve Sumner to make me feel comfortable and help me make a good decision to purchase the vehicle that I now love and call my own. His professionalism and knowledge of the vehicle impressed me most. I feel he went beyond the call of duty and made my family and I feel special. Thank you for the positive experience that I now share with everyone I know. Steve hit a home run!!!!

Scootercat

Nov 27, 2014

The last Lexus we purchased was a 2000 RX-300 and 15 years later our youngest daughter is still driving it. It has always been the finest car we have ever owned and we decided it was time to get a new RX. Steve Sumner gave us an excellent detailed tour and demonstration of all the features of this vehicle. He also assisted us in making a very wise choice to buy a new 2015 RX-350, answering all our questions at every step of the process. Steve made the purchase of the 2015 RX flawless and smooth and we are confident that we made a good decision. He assisted us with our trade and got us what we thought was a very fair price on the 2015 RX. We are pleased at the highly professional treatment we have received from everyone at Stevenson Lexus of Lakewood.

milehighpraise

Nov 26, 2014

Mike Burgmaier provided extraordinary service - above and beyond what was expected. His 18 years of professional experience with Lexus were evident in everything he did for me. I am very grateful.

Randine Anderson

Nov 26, 2014

Steve Sumner made my first experience buying a used car a great one. As a single mother buying her son's first car, I looked high and low for the right vehicle. Stevinson Lexus had just the one. Steve put my mind at ease every step along the way. No high pressure sales, he was very honest and forthright. Everything was handled efficiently - even having the vehicle shipped to my door across the country. I am very pleased with the car, with the dealership, and especially how Steve Sumner made this purchase one I could make with confidence and assurance.

deepdiver25

Nov 24, 2014

Bought a used SUV from Stevinson. Had some issues with the vehicle and they where willing to help make it right. Steve did an amazing job to get the deal we needed with our trades. Stevinson is a top notch dealership. I would buy again in a heartbeat. If you need a vehicle, go talk to Steve, he will make the deal right.

mrhoovler

Nov 20, 2014

My wife and I had a wonderful car buying experience working with Steve Sumner to purchase our new 2015 Lexus ES 350. Steve was very professional and knowledgeable about the product and was so easy going during the process that it seemed like we had been friends for years. Andrew Lovato was super helpful in setting up the bluetooth for the phones and his follow-up call the next day. Stevinson Lexus knows how to present the product and their staff is courteous, knowledgeable and ready to help in any way they can to make not only the buying experience great but the follow-up care as well. We would recommend this dealership and Steve Sumner highly. Fantastic car buying experience all the way around.

Ira Brenner

Nov 13, 2014

Michael was wonderful. He was very knowledgeable and new the inventory. I would buy another Lexus from him when the time comes. Your service writer that handled my coming in the other day was very professional and did her job with great knowledge. Your email system of setting up my appointment was great. Stevinson is a first class operation!

eyates

Oct 11, 2014

I recently bought a new car, RX350, after 12 years of driving a Toyota Highlander. I dreaded the process, but Mike Burgmaier answered questions and helped me through the process with courtesy and no pressure. Thank you.

drlaux

Sep 27, 2014

My wife and I had an exceptional experience working with Brent Turner in purchasing our CPO 2012 Lexus RX 350. Brent was extremely knowledgeable of the product line, explained everything in detail, and worked with us in coming up with a good trade-in value for our vehicle. He managed the buying process with great care...no pressure, very fair and conscientious. This was our first buying experience with a higher end vehicle. Brent truly represents the quality of Lexus.When we picked up our vehicle we were given a tutorial by Andrew Lovato. What a nice surprise, and another plus for Stevinson Lexus. Great and thorough job! We'e definitely recommend this dealership, and Brent Turner specifically to our friends.

Kking

Sep 6, 2014

We are returning customers to Stevinson Lexus and wanted to recommend our experience with Stevinson and especially Mike Tsuji. Mike exemplifies professionalism! He is courteous, respectful and enthusiastic about the produce he sells. He made the process of purchasing our new car easy.

Mrkjsn

Aug 19, 2014

Pete Souvall did an excellent job working with me on a deal via email. Very accomodating with how I prefer to negotiate and made me feel good about the deal every step of the way. The 2014 IS looked stunning when Pete pulled up with the vehicle and could not be any happier. The experience won me over and will make sure I get my Lexus' here going forward.

mollyhammar

Jul 24, 2014

I purchased an RX300 from Stevinson in 2001, and had a great experience with their service department for the last 14 years. After 260,000 miles I decided it was time to trade in the RX, and I wanted to consider a GX460 because my family has grown. I knew I would buy from Stevinson Lexus of Lakewood again, it was just a matter of timing and finding the right car. Derek helped me find a used GX in my price range, and then handed me off to Brent to handle the details. Brent did a wonderful job of navigating the process for me without making me feel pressured. He even let me test drive the car overnight, and then had the paperwork ready for me when I came back the next day. The process was painless and enjoyable. The GX is in perfect condition, still under warranty, and I couldn't be happier. Thanks, Brent and Derek!

sdc90291

Jul 23, 2014

After having a horrible experience with another Lexus dealer in town (who tried to hard sell and push me into a deal I didn't want), I wasn't sure what to expect from Stevinsons's Lexus. Thankfully it was a wonderful experience - everyone was friendly and our sales guy, David Corsivo, could not have made the experience any better. He was attentive, patient, knowledgeable and a joy to work with. As he told us afterwards, he "tries to sell the cars like someone he would want to buy from". He made the buying experience a very easy one, and worked hard to make it a win-win scenario, even offering to drive the car himself to me the next day. All in all, I don't know that I can give a better endorsement than to say that it made the car buying experience an actual enjoyable one. I highly recommend Stevinson's.

Rob Lazerus

Jul 21, 2014

We recently purchased a certified RX350 from Stevinson Lexus. The sales and finance teams were first class and the vehicle was perfect. They went out of their way to make certain everything was as we needed and we were done and heading home withing a couple hours. Having purchased many cars at Stevinson I would highly recommend them to anyone. They take their customers very seriously and they have never shown me a vehicle that was not in tip-top shape. I always get full disclosure and there are no "games" or hidden worries. The trust is worth as much if not more that getting a great price. There was a a minor paint problem on the bumper which they pointed out, immediately had repainted at their cost with no questions asked. First class with no worries. They are more than work the trip!

bibbly

Jul 15, 2014

if you're shopping Lexus in the Denver area, look Jacqui up.....you won't be disappointed. Very helpful and a joy to be around.

amh524atgmail.com

Jul 10, 2014

The experience I had with buying my used Lexus was just excellent. I live 300 miles from Stevinson Lexus and Jacqui was an excellent contact person. I told her what I was looking for and after a few months she emailed that they had a car that fit my specs but I waited to long and they sold it, then on the next call a few more months later the right car came in on trade and she forwarded pics and after a couple of phone calls I had bought my new certified LS460. I've had the car for a few weeks now and Jacqui has keep in touch to make sure I'm satisfied which I have been since the car was delivered to my home town. Can't say enough about my positive experience with Jacqui ans Stevinson Lexus.

pitbullatty

Jul 10, 2014

We were looking to lease a new SUV and had narrowed our search to three: Lexus 450h, Porche Cayenne and Mercedes Blue Tec. We bought the 450h from Pete at Stevenson Lexus and here is why. In a nutshell, the service we got from Pete, the price and follow up were fantastic. On the other hand, the customer service we got from the Porsche rep was condescending and arrogant, not to mention Porche doubles the price of the car when you add on the same options that come with the Lexus. The price of the Porsche shot up from a "come-on" base price of about $59,000 to over $100,000 if you wanted leather interior. Really! The Porsche had a nice ride but poor instrument panel and difficult to see out the back window. Customer service did not help there either!. Now for the Mercedes. No way. We too our 550SL for service to fix the trunk latch to Westminster Mercedes and asked for a Blue Tec loaner to compare. What a nightmare. Nine months ago we the same dealership charged us $1,600 to replace the lock. The lock did not last so we took it back. The part was still under warranty. But........they claimed it was a new problem. This time, another quote for $1,600 (which they did reduce by $200) to fix the "vacuum" system. They swore up and down that the problems with the trunk lock were different, even though this car has only 15,000 miles on it! It took them a week to finish the work and get us our car back. We were not even given a Blue Tec; instead they gave us a crappy GLK, which was a huge NO. Never again for Westminster Mercedes and never again for a Mercedes Benz because they did not stand behind their product. Now for Pete at Stevinson Lexus. What a huge difference in service, pricing and the vehicle we bought. When they learned we were not going to trade in our old car and giving it to our kids, they offered to do some service work on the old car for a nice discount. They did not have to do that. They had a technician spend over an hour with us going over all the electronics on the 450h, which is a fantastic car by the way. It has plenty of zip and power. The Porsche may have had a little more soup, but not appreciably so and certainly not enough to justify a $50K price bump! The Mercedes GLK was a dog in our opinion. Who knows about the Blue Tec, but we don't recommend risking the way Mercedes treats you when you pay huge dollars for their cars. If you want a nice car, a very good price and great customer service, go see Pete at Stevenson Lexus.

John Conover

Jun 30, 2014

I have purchased many high-end vehicles over the years and so have come to expect the level of service I received at Stevenson Lexus this summer. My salesperson, Jacqui Quinn, was very thoughtful and considerate throughout the process. I was kept up to date on delivery which was delayed so I was never in the dark. There was never any pressure. The car, a 2014 GS350 AWD, was delivered in perfect condition. I recommend Jacqui as your salesperson if you visit Stevenson Lexus. You won't be disappointed.

G and A of Centennial

Jun 26, 2014

Stevinson Lexus and Toyota came highly recommended to us, and we were not disappointed. We were looking for a certified preowned vehicle. Mike Tsuji assisted us through the whole process. We felt that he listened to us, gave knowledgeable information, and did not pressure us at any time. We hadn't intended on purchasing a car that day, but we were so impressed with the dealership, service, and quality of the certified vehicle for the purchase price that we couldn't pass it up. Mike was very patient explaining all of the car features and even came in the next day when he was not scheduled to work to give us a quick course over the navigation, audio, and climate systems. He also checked back a week later to make certain of our satisfaction. We are sold on Lexus and Stevinson! Thanks Mike for a great buying experience.

baclark215

Jun 9, 2014

I would like to express my gratitude and how satisfied I was working with Jesse Billings during my recent search for a vehicle. I knew that I wanted either a Merceses Benz or a Lexus, but I was leaning more to the Lexus family. My daughter and son- in- law had recently dealt with Jessee and they were pleased with him, so they referred me to him. Jesse showed us several cars and we test drove a few that day. I finally decided that the Lexus GS 300 silver vehicle was the car I wanted. I appreciate the fact that Jesse was not a high pressured sales person. He seemed to have a genuine concern and desire to see me in the car that I wanted, and that was right for me. He explained the specs and certifications about the cars we looked at. He was very patient and you get a good feeling that he is not just trying to sell you a car, give you a free hot dog and coca cola, and send you home. :) Thank you Jessee, for all your help in helping me find a car that I really love.God Bless,Dr. Barbara A. Clark

TD

Jun 6, 2014

This is the dealer where you can find professional service when you come to shop (buy) a car and service (repair your vehicle, of course they get pay) NOT anything else after that, they will NEVER returned your call for any reason includes finance, extended warranty, leases. I will not come back here or refer any of my relatives or friends.

JayGoldstein

Jun 5, 2014

On the drive from our home in Canada to Denver the Tire Pressure Monitoring System on our Lexus malfunctioned. When we got to Denver we went directly to Stevinson Lexus. We arrived on a Saturday morning without an appointment and Larry took charge of the situation immediately. The problem was diagnosed, the defective part replaced (under warranty), and the car returned to us washed and detailed inside and out in about 90 minutes. The treatment we received from Larry was great. We have no hesitation recommending the service department at Stevinson Lexus to other Lexus owners.

Boogie

May 26, 2014

Overall the best car purchase experience I ever had. THANK YOU LEXUS OF LAKEWOOD!! :-) Jacqui Quinn by far made the process very smooth. Coming from out of town to make this purchase Jacqui assured me there would be no surprises when I showed up to make the purchase and she was correct. The transaction was as smooth as buying milk from wal-mart. The staff was very nice and respectful. I am very pleased with the service here I wish all dealerships were like this. Thank you Jacqui and thank you Lexus of LAKEWOOD. This car (GS 350 AWD) is just what i was looking for and you guys made it happen for me. Again thank you.

Jo from Aurora

May 20, 2014

5 stars to the entire staff at Stevenson Lexus. I hadn't purchased a car in 16 years and dreaded the idea of even pulling up into any car dealers' parking lot and having all the sales people come charging at me. I have to say, we didn't experience that at Stevenson's. They gave me room and plenty of time to drive any cars I wanted. They answered my questions without hoovering around me or being pushy! We met everyone from the sales person and credit manager to the sales manager before we even signed on the dotted line. Everyone was great! Thank you! AND I LOVE my new Lexus!!! Anyone who is thinking of purchasing a car--call Jacqui!!

Gary in Lakewood

May 11, 2014

Michael Tsugi, Sales Consultant, provided me outstanding service in my recent purchase of a Lexus IS 350 F Sport. He made me most comfortable from the initial contact through the buying process. He did not high pressure me in any way, but patiently explained the features of the vehicle and answered any questions/concerns I had. I found him extremely knowledgeable about the vehicle. He explained not only the feautures of the vehicle, but also the after purchase support the entire Stevinson Lexus staff was willing to provide at any time. I was most impresssed with the fact the he contacted me a home more than once to see if I had any questions/concerns in becoming familiar with my new car. He emphasized that he was always available at any time in the future to answer questions or respond to requests. I did contact him more than once after the sale, and he fully addressed my concerns. He was major reason for my decision to purchase my car from Stevinson Lexus. I would highly recommend him and Stevinson Lexus to anyone considering a car purchase.

Jvalko

May 7, 2014

I purchased a new Lexus RX350 with a trade in from Stevinson Lexus and could not be happier. After visiting a different local Lexus dealer, I was given the run around with pricing and the trade in. I called Stevinson, spoke with Derek, and expressed my specific needs with both the new purchase and the trade in. Most everything was done on the phone since I live about 50 miles away. Once there, I was introduced to Michael Tsuji, Sales Consultant, who was so knowledgeable and helpful in choosing the model right for me. I would recommend Stevinson Lexus because they reassured me before I drove 50 miles to their dealership and they did what they said they were going to do. So far, Michael has shown impeccable professionalism and customer service ensuring that I am happy in my new Lexus.

Kang Lin

May 2, 2014

Sent a true car deal to Pete, even a week or 2 after he still accept the pricing! I've searched around for good price on a gx460, nobody else came near what I got from him. Hassle free and great experience, if i need another Lexus down the road, I'll return and buy it from him.

kdash106

May 2, 2014

best salesman I've dealt with in a long time, went in and bought the car after setting up a appointment with Pete. Everything went as smooth as possible, thanks pete for the great experience.!!

TabU72

Apr 17, 2014

Mike Tsuji was very helpful with our purchase even though he can't find our color. He made service appointment for us for our add on extras and provide a loaner, wow that is good service after the sale. The service department was very cordial and helpful.

nancy.strabala

Apr 17, 2014

I bought my first Lexus from Stevinson Lexus back in 1996. In all these years I can't think of a bad experience with anyone. Everyone is always very helpful! Most recently I brought my 1995 ES300 in for it's 150,000 mile checkup! I was fortunate to once again get a great service person - Paul Genest. Paul has assisted me in the past! He is very knowledgeable and forthright when asking him questions. Most importantly I feel he's honest and I trust his opinions. As I'm a female and the only one who takes care of my cars (also own a RX400) it's important to me to find people who I trust. Whenever I contact Paul with questions he is always very speedy to respond - even if he has to call me back I don't have to wait long!Another feature I like about this dealership. I'm in sales and work a lot. When my cars are being serviced I can bring my laptop in and work as long as I need to. It's a quiet environment and they always have some sort of tempting treat that I have a hard time saying no to!Without a doubt Stevinson is a dealership I would highly recommend!

Brandon Hughes

Apr 13, 2014

Firstly, I am in a sales/service role and when I interact with companies and their representatives, I automatically evaluate those interactions and experiences by the standards of service and integrity I try to provide my clients in my line of work. What did I think of my experience with Stevinson Lexus? PHENOMENAL!! Pete Souvall was the sales rep I worked with through the entire process and he was extremely knowledgeable and helpful throughout the transaction. Additionally, I had the pleasure of finalizing the deal with Dan Lather, the Pre-Owned Sales Manager. Both of these gentlemen were all-around top-notch. And while there customer service was excellent, that was just the beginning. After I purchased the 2013 WRX STi in their inventory "as-is", it threw a Check Engine Light on the drive home. For a little background, the WRX STi has been my dream car for over a decade and to have my initial drive home met with a CEL was very uncomfortable for me, to say the least. I didn't want my dream car to turn into a nightmare. I immediately informed Pete Souvall and Dan Lather of this and they offered to REIMBURSE me for the diagnostic expenses to find out what was going on with the car!! That is running your business with INTEGRITY. In the business climate and economy that we have been in the last several years, margins are tight for everyone. It is truly exceptional to see a dealership that backs up their product when it is not beneficial to their bottom line, especially when technically and legally they were not required to do anything. This speaks volumes not just about driving motivation of Dan and Pete, but about the ethical climate created by senior leadership at Stevinson Lexus. Thank you Dan, Pete and Stevinson Lexus for delivering a client experience filled with superior customer service, integrity and business follow through. I am now a life-long customer and advocate for your business as a result of your actions.

bhughes2121

Apr 13, 2014

Firstly, I am in a sales/service role and when I interact with companies and their representatives, I automatically evaluate those interactions and experiences by the standards of service and integrity I try to provide my clients in my line of work. What did I think of my experience with Stevinson Lexus? PHENOMENAL!! Pete Souvall was the sales rep I worked with through the entire process and he was extremely knowledgeable and helpful throughout the transaction. Additionally, I had the pleasure of finalizing the deal with Dan Lather, the Pre-Owned Sales Manager. Both of these gentlemen were all-around top-notch.And while there customer service was excellent, that was just the beginning. After I purchased the 2013 WRX STi in their inventory "as-is", it threw a Check Engine Light on the drive home. For a little background, the WRX STi has been my dream car for over a decade and to have my initial drive home met with a CEL was very uncomfortable for me, to say the least. I didn't want my dream car to turn into a nightmare. I immediately informed Pete Souvall and Dan Lather of this and they offered to REIMBURSE me for the diagnostic expenses to find out what was going on with the car!! That is running your business with INTEGRITY. In the business climate and economy that we have been in the last several years, margins are tight for everyone. It is truly exceptional to see a dealership that backs up their product when it is not beneficial to their bottom line, especially when technically and legally they were not required to do anything. This speaks volumes not just about the driving motivation of Dan and Pete, but about the ethical climate created by senior leadership at Stevinson Lexus. Thank you Dan, Pete and Stevinson Lexus for delivering a client experience filled with superior customer service, integrity and business follow through. I am now a life-long customer and advocate for your business as a result of your actions.

Rangelica

Apr 12, 2014

Tony is great! Everytime we bring a car in, he goes out of his way to make sure we are taken care of. We won't take our cars to anyone else!

Chris

Apr 10, 2014

Overall the best experiance I've had buying a car. No back and forth and got me out of there quick. Mike Tsuji was easy to work with and followed up to make sure everything was good with the new car after we bought it.

Anthony Silva

Apr 9, 2014

Jaqui Quinn went above and beyond our expectations, she helped us find the perfect car and was consistent with the process of buying our car, she made sure any questions we had were answered and we were fully prepared to purchase our car. After purchasing the vehicle she was consistent with making sure everything was running okay and if we were still satisfied with our car. The only issue we ended up having was a rock hitting the clear bra causing a bubble and within 5 minutes she had me scheduled to come in the same day and I was in and out of the dealership. Jaqui did more for us then we would have ever expected and we would highly recommend her to anyone.

Frankie

Apr 9, 2014

I called in looking for an pre owned IS250. Jacqui Quinn took the phone call and made the whole transaction so easy! The car was pulled up to the front and ready for me to see. The negotiation process was very quick and painless. She went over the vehicle with me to make sure I understood everything. She also gave me the option of meeting with the delivery specialist but I felt comfortable enough already. Since the purchase she has contacted me to make sure everything is going well with the car. I really appreciate the follow up and the fact she hasn't forgotten about me. Customer service is key in this business and she definitely delivers it!!! You won't regret dealing with her!

Bob & Fran

Apr 5, 2014

We worked wit Mike Tsuji on the purchase of our new 450h. Mike took his time to patiently answer all of our questions and make sure that we were getting into the car we needed. I would highly recommend Mike and Stevinson Lexus of Lakewood to everyone.

Harvey Self

Mar 27, 2014

I just purchased my third Lexus. It was my second Lexus from Stevinson. My last two vehicles have been the RX brand. I like the styling, and dependability. Dealing with Michael Tsuji was a very satisfying experience. He was attune to what I was looking for. After reviewing most of the inventory on the lot, I asked Michael to revisit his inventory to see if there wasn't something that would be more of a fit for what I was looking for. - Success - he located an RX that worked for me. It was within my budget, and it fit my needs. We had a deal!! He was excellent on the follow-up to insure that everything was going smoothly. To round out the great experience, Dan Lather and Jerry Amaya were very accommodating and a pleasure to work with as well. They also helped seal the transaction.

mfferree

Mar 21, 2014

I found my used Lexus ES 330 by way of the USAA automobile location service. I wasn't quite sure what to expect when we arrived at Stevinson, but I was pleased beyond words when I saw the car, and met Don Wood. Don addressed every concern I had about the car, took me on a test drive and shepherded me through the easiest purchase of a car I've ever experienced. He was honest, forthright, easy to talk to, took me seriously (I am a woman - I've had some pretty awful patronizing experiences) and expedited the completion of the sale. I love my car and I'm a big fan of the Stevinson Lexus dealership!

nmohs1

Mar 17, 2014

We bought a 2014 Jeep Grand Wagoneer, and We are Soooooo happy with the jeep, the service and the attention that we were given. Thank you to all who assisted in this transaction, Especially Pete Souvall, It was truly a pleasure and a great experience. Pete Souvall, got us the exact vehicle that we wanted, brought it to the house, and wrapped up the entire deal in less than one day!Pete, thanks for taking the time to go the extra mile for us, your patience, professionalism and "No BS approach" did not go unnoticed. Thank you for making our car buying experience such a good one. We look forward to working with Pete for our next car purchase, New or Used, at Stevinson Lexus of Lakewood in the very near future! Best Regards,Nick & Mickey Mohs303-618-4471

RWH

Mar 15, 2014

I purchased the ES 350 for comfort and reliability and so far so good. The Stevinson team is as close to a pleasant experience as I have ever experienced in purchasing a car. Perfect, no, but close. For those readers who are considering a Lexus I can, without reservation, recommend Michael Tsuji. Michael is a young tech-head who really enjoys knowing about the product and drowning a buyer with details. Because he is new he has yet to slip over to the dark side of car salesmanship we all know and find annoying. I am hoping that Michael will sell me my next Lexus and when we meet he will not have picked up many of the bad habits of the older salespeople who make car buying such a tedious chore.

whes

Mar 9, 2014

Truly amazing and professional service from beginning of car search to purchase. I would give them an A+++++. This is a dealership that you would go back to again and again when you need to purchase a car.

J&K

Mar 8, 2014

We worked with Mike Tsuji and Clem Fitzsimmons on our first Lexus purchase. They were very professional and made the process painless. The negotiating was painless and professional. We also love the car!

TammieD

Mar 6, 2014

My experience buying my used vehicle from Stevenson Lexus of Lakewood was such a pleasure. I worked with Pete Souvall from beginning to end, and he was nothing short of fantastic. Pete responded quickly to my very first inquiry about the car and continued to provide excellent customer service all the way through the buying process. I was pleasantly surprised by the ease of purchasing the vehicle and by the "no pressure" approach of Pete. The facility was beautiful with great attention to detail. When we are in the market for another vehicle, Stevenson Lexus of Lakewood will be our first stop. I would highly recommend Pete Souvall at Stevenson Lexus of Lakewood if you are looking to buy a new or used vehicle. Thank you for such a wonderful buying experience.

barmill

Mar 5, 2014

Very pleasurable new car buying experience. Mike spent hours with us on our first visit to explain features/options on the Lexus LX vs GX and went so far as to engage the head of service to try and accommodate our specific needs. Everyone at the dealership went out of their way to be helpful, friendly and make us truly feel like we were valued as customers. Mike was very experienced, listened to our concerns and truly paid attention to our questions. The service and responsiveness continued through subsequent delivery of a new, beautiful GX and we couldn't be happier with Stevinson Lexus and Mike in particular.

Kristi C

Feb 28, 2014

Great experience. I really felt comfortable with Mike T. I trusted his sincerity. I love my new car! Thank you! Mike T.

scharter

Feb 26, 2014

We have purchased six or seven vehicles from Mike Burgmaier and Stevinson Lexus. Mike is very professional and easy to work with. We will continue to keep coming back, due to the ease of doing business with Mike.

Rricheson75

Feb 25, 2014

I did most of my car shopping online before I went into Stevinson to look at a vehicle in person. I inquired about the RX400 I was interested in and Pete returned to me very quickly. We made an appointment to come look at the RX that evening. Pete was extremely knowledgable about the Lexus and he made me feel very comfortable with the entire process. The price of this vehicle was unmatched compared to others of this condition at other dealerships. I decided to think about it for a night before buying and didn't have a car, because my previous one was totaled. Pete came and picked me up from my home to take me to the dealership! After I purchased the vehicle, Pete called me a few times to check on how everything with the car was going and told me I could call him if I ever had any questions or concerns. I recommend Pete to anyone looking to purchase a new or used car. His kindness and sincerity was something I think a lot of people appreciate when purchasing a car without feeling pressured. I will absolutely return to Stevinson and Pete when purchasing future vehicles!

HappySDcustomer

Feb 25, 2014

I am so impressed with Stevinson, and especially Jacqui Quinn. Living out of state I did my research for the vehicles I wanted to look at while in Denver area and Lexus was at the top. After an initial phone call to be sure there would be one available to test drive, Jacqui kept in contact with me via email and text from the moment of that call right until I arrived a month later in their showroom. She spent time to get to know me and my preferences and emailed me pictures, sent literature, and kept me informed about what was on the lot for me to consider. Other dealers I had contacted did not and so by the time I got to Denver my choices had been narrowed down to one. And meeting in person was as pleasant as the emails!! The entire experience was fun and quick. Every person we met and dealt with at Stevinson Lexus was professional, efficient, friendly and personable. They took excellent care of us. What an amazing team!! I am looking forward to doing more business with them in the future. Oh, and I love the car I bought too. .

Tony Martin

Feb 22, 2014

We have purchased several vehicles from Stevinson Lexus in Lakewood. Each time has been a pleasant experience. During this time Mike Tsuji was extremely friendly, knowledgeable and helpful during the entire process. He has followed up with us to assure that everything with the vehicle we purchased is to our satisfaction and more. We heartedly would recommend Stevinson Lexus and Mike Tsuji to our friends.

Laurie F

Feb 20, 2014

We walked into Stevinson Lexus planning on only looking at the new GX460. We were met by Jacqui Quinn in sales and were able to take one for a test drive. The vehicle actually sold itself. I have been through other sales experiences that have been high pressure or have been over negative leaving a bad taste in your mouth. However, Jacqui she was so pleasant to deal with. She was extremely knowledgeable about the vehicle and left us with very few questions. We ended up purchasing one that evening and I have to say that I love it and cannot be happier with our decision. Jacqui scheduled an appointment with Andrew Lavato the next morning to go over all the features to make sure that I was completely comfortable. I spent an hour learning everything. That was a great experience as well. Both Jacqui and Andrew followed up with phone calls to see if I had any questions or was having any issues that they could help me out with. The service at Stevinson has been exceptional and I would highly recommend buying a vehicle from Jacqui Quinn. Thank you Stevinson! You have a great sales person on your team and wonderful service!

Howard G.

Feb 19, 2014

We just purchased our Fourth Lexus from Stevinson. Our first purchase was a LS430 in 2005 and we just replaced our LX470 with a GX460. We have been very satisfied with their customer service as well as the service department. Randy Burge in the service department has always gone out of his way to help us. Our salesperson was Michael Tsuji. He helped us in our purchases of a LS460 and a GX460. He was very knowledgeable and was helpful in explaining all of our options. There were no surprises and he always went the extra mile in helping us get what we wanted. Thank you, Randy and Michael Howard G.

rx

Feb 19, 2014

overall awesome experience. I totally can recommend that dealership to everybody, who wants to buy a lexus. They really do their best and everything is made on time. I really appreciated that.

Jonathan

Feb 10, 2014

I recently purchased a used vehicle from Stevinson Lexus and my sales person, Jacqui Quinn, made it a great experience. I had discovered the vehicle online and called ahead to ask Jacqui to hold the vehicle until I could get into the dealership later in the day. When I arrived, Jacqui had already parked the vehicle under their porch roof so we could inspect the vehicle without having to stand in the falling snow. I was very pleased with how they had detailed and maintained the vehicle and Jacqui answered all of our questions. The showroom had a very comfortable atmosphere and the dealership appears to take great pride in providing you a great experience and a clean, quality vehicle. I would definitely purchase a vehicle from the dealership again.

CatherineR

Feb 2, 2014

We just purchased a 2014 Lexus ES300 Hybrid from Stevinson and had an excellent experience. Jerry Amaya, our sales consultant, was so easy and pleasant to work with. He was also extremely patient and took the time to answer all of our many questions. We traded in my 20 year-old Lexus ES300 and Jerry worked hard to ensure that we received an excellent trade in price for it. He is a genuinely nice person and made the whole experience a pleasure. In fact, everyone we dealt with at Stevinson was extremely nice and helpful. After we made our decision, Andrew Lavato spent more than an hour with us going over all of the features of our gorgeous new car. Andrew is highly knowledgeable and the sesion he spent with us made all the difference. Andrew followed up with us (as did Jerry) several days later to make sure that we weren't having any problems of concerns and even volunteered to come to our home if we needed his help with anything related to the car. All-in-all we were extremely happy with our experience at Stevinson and will definitely have them service our new vehicle.

crsophiesmom

Feb 2, 2014

We just purchased a 2014 Lexus ES300 Hybrid from Stevinson and had an excellent experience. Jerry Amaya, our sales consultant, was so easy and pleasant to work with. He was also extremely patient and took the time to answer all of our many questions. We traded in my 20 year-old Lexus ES300 and Jerry worked hard to ensure that we received an excellent trade in price for it. He is a genuinely nice person and made the whole experience a pleasure. In fact, everyone we dealt with at Stevinson was extremely nice and helpful. After we made our decision, Andrew Lavato spent more than an hour with us going over all of the features of our gorgeous new car. Andrew is highly knowledgeable and the sesion he spent with us made all the difference. Andrew followed up with us (as did Jerry) several days later to make sure that we weren't having any problems of concerns and even volunteered to come to our home if we needed his help with anything related to the car. All-in-all we were extremely happy with our experience at Stevinson and will definitely have them service our new vehicle.

lexus52

Jan 28, 2014

This is the third vehicle we have purchased through Stevinson Lexus and can't imagine doing business with anyone else. Don was a pleasure to work with as was Emma in Finance. Don worked hard to provide us with the vehicle and financing option that worked best for us.

sharpcolorado

Jan 23, 2014

We are glad to now have both our vehicles from a Stevinson dealership. Pete Souvall was great to work with, and made our visits there productive and welcoming. All our questions were answered directly, and the staff were knowledgeable and ready to help, including the media technology of the car. I have recommended a 2014 Lexus to several colleagues in the past few days, and emphasized that Pete Souvall is one of all the great reps at this dealership.Another note: My wife and I "built" the Lexus we want online. After submitting the virtually built car we desire, we got an email response from Pete within an hour, with an actual VIN which was almost a perfect match. Pete got the car into the dealership for us. Then, we liked another car's interior color slightly more, and bought it on the spot. Pete and the team at this dealership made this a great experience for us. Now our neighbor is asking us...

Ken

Jan 3, 2014

Jacqui Quinn was very knowledgeable and answered all my questions during and after the sales process. I think she was more excited than I about my GS 350 F-Sport than I! Andrew explained all the technology in the car and how to navigate through it very thoroughly. The entire process was smooth and easy.

Lenora M. Mahan

Jan 3, 2014

While waiting for my Lexus SC430 to be serviced I enjoyed looking at the new cars on display. A salesman approached me and suggested that I consider the smaller car. I explained that I really needed an all wheel drive and that when my son came to visit in a few weeks we would spend some time comparing the vehicles. I was given a big descriptive booklet. Later, I took my car in for an oil change. Again, I spent my time looking at the showroom vehicles. Mike Tsuji asked if he could answer any questions I might have. I was so impressed by all the knowledge he had about each one. He could compare the one I had been shown before and the RX350. My son and daughter in law went with me one evening to see the cars. Another salesperson was on duty but he assured me that Mike would receive part of the credit for the sale. It was very late but no one was in a hurry. The van was brought over, paper work was accomplished by an efficient lady and Andy came to my home to explain all the features and returned to program the garage door opener after I located an opener. I am thrilled that I now have two Lexus's--one for summer and one for winter and know that I can receive the best service any time I call or make an appointment.

drwingit

Jan 3, 2014

Through the years and many Lexus's we have had nothing but a great experience every time we set foot into the dealership. Kent Stevinson has put together a top flight crew to work with. Doug Miner has been wonderful to deal with. If you want a fair, honest person that knows what integrity is, then Doug is your person. The service group is second to none. It is a pleasure to recommend this dealership.

Bill Doty

Dec 30, 2013

I just purchased an RX 350 from Stevinson and was quite impressed with the Customer Service I received. They didn't just want to sell me a new car but made sure that every detail was taken care of. Andrew Lovato and Pete went over all of the options on the car (and there were many). Andrew must have spent an hour patiently explaining every detail of the car, ensuring that I understood everything about the vehicle. I left the dealership with complete confidence in the vehicle and having the assurance that I could call with any additional questions. Many car dealership only care about closing the sale. I felt well taken care of in the entire process. Good job Andrew!

I heart my Fire Agate Pearl ES300h

Dec 24, 2013

After doing some research on hybrid cars, my husband and I had already test drove the ES300h at another Lexus dealiership. We thought we knew a lot about the car until we decided to visit Stevinson on a Saturday afternoon. We had heard positive things about the dealership and watned to try it out. My husband, daugther and I were immediatlely greeted by Mike Tsuji. He was friendly. I must admit, I am not typically fond of the car-buying process because of the pressure from sales people. Mike put us at ease by immedately sharing his expertise and knowledge with us, and we learned many things about the ES300h and the hybrid suv that we were also considering. He continued to provide knowledge and information about the car even throughout our test drive. We weren't planning on buying the car that day - as we were in no hurry. Mike found us the car we were looking for - exact body color and interior. Once we decided to make the purchase (Mike made it easy to decide), our daughter was getting hungry, and he offered to go out and buy her something to eat . This was very helpful and appreciated. Mike created a positive buying experience for us. We have returned once to have the clear-coat protector added. When the car was returned, we noticed that the car was not clean - the part/service person happened to overhear us. Mike ran out to our car and offered to get it detailed and they even topped off the gas for us. Very unexpected and appreciated! The only downside for us is that Stevinson is far away from where we live (we live in Aurora), but I will make the drive when necessary. I would recommend Mike and Stevinson. I love my new Lexus!

Nadine Vinquist

Dec 24, 2013

I have always used a broker for purchasing vehicles. I was at the dealership just looking at what they had when Michael came up to see if he could help. I had no intentions to buy a car from a dealership. He changed all that. My buying experience was awesome due to Michael. Stevenson Lexus of Lakewood should be proud that he is a part of their team.

Brian and Kim

Dec 21, 2013

My wife and I did a lot of research before buying our first Lexus RX a few weeks ago. Michael Tsuji was extremely helpful during our 2 month process to sort out the differences, benefits and economics of comparing the RX to other luxury vehicles. Thank you Michael Tsuji for all of your patience and assistance, and to the entire team that made closing the deal efficient, friendly and gratifying.

jrkbigger

Dec 18, 2013

We met Don a couple of weeks ago when in the final stages of purchasing a Lexus GS350. Don's friendly and knowledgeable demeanor immediately won us over and from that point on Don worked extremely hard and quickly to create the right offer and secure our business. We were very close to purchasing the vehicle from another dealership - Don's approach to us as customers and overall professionalism made us a Stevinson Lexus customer, and we are very happy with our decision. I strongly recommend Don for anybody looking for an honest and seamless car purchasing experience.

jmoss

Dec 5, 2013

Michael T was a great sales person to work with. Knowledgeable, patient, and efficient.

#1 fan of Stevinson Lexus

Nov 7, 2013

I would like to express my appreciation to Stevinson Lexus. I had purchased a used car with factory warranty and had some major issues with the vehicle. Stevinson Lexus stepped up to the plate and handled the situation like professionals. They offered me an opportunty to return the car at full price and helped me purchase another car from their lot. This situation could've been ongoing for who knows how long and Stevinson made it as easy as possible. I will be recommending Stevinson Lexus to any one I know! Thank you so much for your help Stevinson Lexus!!!!!

potter55

Oct 30, 2013

Our experience at Stevinson Lexus was a very good and a positive one. We first met Don Wood over a year ago and when it was time to talk to a salesman, we wanted to see Don again. Don is straight forward, honest, and a very nice person to deal with. We appreciate being treated in a customer friendly manner. Don introduced us to the service department and took care of our needs buying the RX 450H plus getting us out the door. We will definitely return to Stevinson Lexas in the future even though it may be awhile. We plan on driving our RX for a long time. We have worked with Stevinson Toyota as well and there is a consistance pattern of customer service that is hard to beat.

Scott

Oct 6, 2013

I have purchased several vehicles in my lifetime both new and used. In this case, I was looking for a used vehicle for my daughter. I had the good fortune to be assisted by Pete Souvall of Stevinson Lexus. I'm never had a more relaxed car buying experience in my life. Pete went out of his way to provide any information I requested and the dealership delivered a beautiful vehicle at a good price. I would highly recommend both Pete and Stevinson Lexus based on the experience I had. Scott

AlYeahJune

Oct 4, 2013

My grandmother had given me her Lexus 2005 ES330 in January towards the end of ski season free and clear. It was a great car but not ideal for someone who lives in the mountains. After a family visit to Summit County in August my family realized this wasn't the best car and had been pushing me to get a better car for the mountains ever since they left. Finally I got some time to make a trip down to the Denver dealerships. I had a plan to go to every one and shop around, try out different models etc, and honestly never really thought about going to the Lexus dealership. I assumed that they were the wolves and I was a sheep, a little inexperienced sheep. We had gotten off of I-70 and I somehow decided that I wanted Lexus to take a look and give me their idea of how much my current car was of value for a trade in. Walking up to a Lexus dealership for someone in my financial state can be somewhat intimidating, because I cannot afford $40k+ on a car and when you have 3 large men in suits standing at the top of the stairs, and from my angle it looked like the Lexus Palace. The guy in the middle, Jim Sutherlin, who reminded me of Mr. Clean, was the first to approach us. I know this story seems a bit drawn out however I want whoever who is reading this to get an understanding of my position. I am a 26 year old female who just recently got into the Real Estate business, money is very tight, however I didnt want to sacrifice the luxury my grandmother had given me with her ES330 for something that wasnt going to measure up. I plan on having clients in my car and didnt want to compromise. I decided to switch my tactics and look for a luxury car but with a few more miles on it. Jim listened very carefully to my situation and criteria in what I wanted for my "new to me" car. The first car he showed me was a 2008 RX400 Hybrid, with heated seats, AWD, navigation...the works! Instantly I fell in love, but had to keep my cool, remember im in the ferotious wolf den. We went back into the dealership and ran a few senarios. The first question he asked me was "What do you want to pay?" My mind blown and confused, what do you mean "what do I want to pay?" Arent you supposed to tell me "This is the price". I explained my finances to him and told him what I would feel comfortable paying, and what montly payment I would need to still consider other options at. Well Jim I have to say you were a delight! The complete opposite of everything I expected my Lexus dealership to be. You were not the wolf I was expecing. He made me feel very comfortable and did a great job at getting me the correct value for my trade in car that I anticipated, AND he got me to the montly payment that I could afford. I felt on top of the world walking around that dealership being one of the youngest purchasers in there. Jim and the financial team made that feeling happen for me. Today it is snowing, and now i dont need to worry if my car will be able to made a clear and safe drive to work, because I am confident in the Lexus product and I am confident in Jim. Thank you!

Jean Gueck

Sep 26, 2013

We would like to express our appreciation to Stevinson Lexus and our sales consultant Michael Tsuji for our pleasant experience during the purchase of our LS 460. Mr. Tsuji seemed to know what we wanted before we did. His anticipation of our needs ,explanations of the new technology and attentive follow through made for a most satisfying purchase experience. Thank You Howard and Jean Gueck

bvm8139

Sep 14, 2013

We have purchased two new vehicles from Stevinson Lexus of Lakewood.Both times the customer service has been exceptional.Michael Tsuji was extremely professional and communicated at a very high level throughout the process.We would recommend Michael and Stevinson Lexus to anyone interested in purchasing a Lexus.Brent & Kathy Mackay

ServeAndProtect

Sep 4, 2013

I contacted Pete Souval* through the Cars.com website and he contacted me very quickly, giving me all the information I requested and was polite and professional. Even though the vehicle I was interested in sold before I could make it out to the dealership, Pete was very helpful, even working to find me a similar vehicle. Very nice facility and friendly staff. I would certainly recommend. Thanks Pete!

Roger and Angela

Sep 1, 2013

i went to Stevinson Lexus of Lakewood after calling Pete to look at a used IS250, as i arrived Pete had the car reserved with my name on it waiting for me. I knew this experience was already off to a good start. Pete went above and beyond to help us buy this car and being it is our first Lexus, explained things about the car and the car's history through his dealership, which made my purchase that much easier. The warranty they offered me was mind blowing with everything they cover. I can honestly say that this was by far the best vehicle purchase I have ever made with some of the best people I have ever done business with. A big thanks to Pete from Roger and Angela

Rani_B

Sep 1, 2013

I am a returning customer, but did purchase a Mercedes-Benz on my last purchase. After just one year, I was unhappy with my ML 350 and I returned to Stevinson Lexus to see if they would work with me on a deal for an RX. They surprised me with how much they were willing to work with me to ensure I came back as a customer. They offered me a deal that surpassed a preivous deal I had from a different dealership. Brent Turner is always a pleasure to work with and William Johnson went beyond our expectations to seal a great deal. We are, once again, satisified customers and will come back when we are ready to purchase our next vehicle. I worked with Derek in finance and that went very smoothly. I was in & out of there. As I read other reviews, I see Stevinson Lexus consistently offers high level of service.

TritiaEspinoza

Aug 25, 2013

My husband and I have given Jim Sutherin at Stevinson Lexus a great review because we did not feel pressured in any way to purchase our new Lexus ES350. It is a beautiful car and I love it! Jim informed us in great detail about Lexus as a company and the ES and IS series. As we ended up purchasing the ES350, it was smooth purchasing experience. Jim has also given me a phone call a few times since we drove off with our car, to make sure we didn't have any additional questions and to make sure that we are completely satisfied with our new ride. Jim has let me know that I can feel comfortable any time of day to call him on his mobile number if something does arise. Jim is friendly, easy to talk to and I'm completely happy and in love with my new purchase!!!!

svpatter

Aug 15, 2013

This is the first time I have ever purchased a car totally on my own. To say I approached this task with some trepidation is an understatement. Enter Matt Logue. We made an appointment and he was waiting outside to greet me. I was struck by his genuine kindness and lack of artifice. He was helpful, extremely knowledgeable, and answered some really ridiculous questions I asked. I never felt uncomfortable. I can say that buying this car was a very positive experience. Matt went above and beyond to make this purchase work for me. The dealership is first rate and one feels customer satisfaction is a core value. I will recommend Stevenson without hesitation to my friends and family and I look forward to a long and satisfying relationship. I also want to recommend Andrew Lovato. He made the learning curve seem manageable as he patiently explained the many bells and whistles on this fabulous car. Such great people, such great cars!!!

denverjack

Aug 13, 2013

We recently purchased a new ES300h from Stevinson Lexus. Matt Logue was awesome in terms of helping us with this purchase. Matt is a person who listens carefully, is very knowledgeable, and absolutely follows through. He also goes above and beyond what is expected. For example, since the car we purchased was at a sister dealership 35 miles away Matt personally went up there and drove our car back so it would be ready for us to pick up the next day. Matt and Chris, the sales manager, worked with us and we felt we got a great deal on the car. We had an experience at another Lexus dealership prior to going to Stevinson that was less than stellar, but working with Matt convinced us that this Lexus dealership could show respect to customers and honor their commitments. Since our purchase Matt and the dealership staff have been helpful and inviting.

Marlene

Aug 10, 2013

Because I dont shop-hurry when it comes to big $$$, it took me two years to make a decision on which [future] new vehicle to purchase. I love Toyota and had my eyes on a RAV4 and a Highlander. After weighing pros and cons of owning either, hubby and I went across the street to Stevinson Lexus for a lookee-see with no intention of going any further. We were blown away with the RX 350!! The first person we met was Jerry Amaya (sales associate) whom I sent away with a thanks but we just looking. After spending some time on the lot, we called Jerry back and he spent considerable time with us on the ins-n-outs of the vehicle and patiently answered our numerous questions. Id gone back another day to test drive the RX 350 for the second time, and went back the third time drooling over the cost-prohibitive vehicle. After considerable research and talking with friends (and strangers) who own Lexus RX 350, checking our finances, etc., I decided to go on with the purchase. Jerry Amaya was always my go-to-guy. I especially liked his non-pushy professionalism and calm demeanor. He was also very accommodating. Because Jerry was extremely busy with customers during Stevinsons Golden Opportunity Sales Event, he sent Andrew Lovato (tech specialist) to my place to sync the Lexus with our garage door. While here, Andrew answered more questions I had (now that the Lexus was in my hands). My dream of owning an SUV is now a reality and I absolutely love my Lexus RX 350! Thank you, Jerry!!! And thank you, too, Andrew! (I'm giving 4 stars on the Overall because I have not yet gone in for repairs.)

KTMAC

Aug 4, 2013

I contacted Pete and Stevinson earlier this week about a pre-owned CR-V, but it had been sold by the time I arrived. Pete came to my rescue and had an even better car lined up for me. He was patient, kind, and compassionate. I didn't feel pressure, but felt like the team at Stevinson was on my side. This was so refreshing when faced with the pressure of financing a car. I would recommend the dealership and Pete to ANYONE. The next time I am in the market for the car, I am going back to Pete and the team at Stevinson.

doglover

Aug 2, 2013

I recently purchased a car from Stevinson Lexus and couldn't be happier. Our Salesman (Pete Souvall) was excellent and made the buying process go so smoothly. He went above and beyond for us and made sure we were completely satisfied every step of the way. Everyone we encountered was friendly and helpful. The showroom was beautiful and inviting. We would highly recommend buying a vehicle from Stevinson!!!!

David and Karen Street

Jul 29, 2013

We have used Stevinson Lexus for the service of our two Lexus models for the past eleven years. We have now traded them in for a new 2013 Rx350. Matt Logue, the sales representative, was introduced to us. From that moment, we were in a comfort zone with an understanding man who was committed to listening to us and responding in kind. His work ethic is beyond compare. There was no pressure for a sale; only to provide for us what we wanted. Questions were answered with integrity, and with a thorough knowledge of the product. We could not have been in better hands throughout the process. From past experience, when the car is purchased, we are through with the sales representative; not so with Matt Logue! He will remain a true friend forever.

randyatbc

Jul 24, 2013

Deion Stoionov was most accommodating, even coming in on his day off as we had limited time in Denver, to get the deal done. After fifty years of buying cars, this was for me the best experience I've had. Everything was handled smoothly, professionally and with my satisfaction as the evident aim. Andrew Lovato did a great job on acquainting a couple of technology challenged people to the incredible array of features our new RX350 has. I will return in all likelihood and will recommend these gentlemen to my friends.

MichaelKevlyn

Jul 22, 2013

Hello to all, I do not usually write reviews as I always expect good service. As a dentist I try to go above and beyond and usually get mediocre to good service in the business world. I do not typically write bad reviews either, but, as my experience at Stevenson Lexus was above and beyond the typical mediocrity, I wish to give Jim Sutherin the plaudits he deserves! I had been looking for a good condition Lexus RX350 for some time. I had test driven one with Jim Sutherin a week or so prior to purchase, however, the pitted chrome on this particular RX was the ONLY thing my wife had NOT given the thumbs up for! Jim Sutherin not only had the savvy to give me a call-back, but, with the right touches to his approach, managed to coax me in, and, look at HIS RX once again. His friendliness, and, social skills made me comfortable throughout the entire process. He handled the discrepancy of chrome pitting immediately, and, also went to bat for me on the price of the vehicle. The trust I felt for him, made it not only tolerable through the buying process, but, his ease and knowledge made me feel I can refer pts. seeking a new or used car to him in the future! My overall experience with Jim Sutherin and Stevenson Lexus was excellent! Dr. Michael Kevlyn Westwood Assurance Dental, Lakewood,Co.

darenstras

Jul 21, 2013

We have used Stevinson Lexus for the past eleven years for the service of our two Lexus models. Last week both were traded in for a new 2013 Rx350. Matt Logue was the sales representative with whom we engaged in the entire process. We could not have asked for a more friendly and understanding person for this transaction. He listens well and responds with understanding and a non-pressure style that was most welcome. He was a friend from the start and remains so. There was an immediate comfort zone with Matt realizing that he truly was interested in our welfare more than making a sale. He approached us with integrity and an earnest desire to accommodate our needs. There was no pressure from him; only to do right by us. Matt is a true ambassador for Stevinson. His caring demeanor shined through in all that he did for us exemplifying a work ethic we truly admire.

turnerfsport

Jul 18, 2013

We express our compliments once again to the winning team at Stevinson Lexus. Brent Turner exceeded our expectations as a qualified "sales master" going beyond the call of duty to satisfy our new car purchase. William Johnson, and Ryan Watson stepped in during the sales process to assist with the smooth sales transition, and not to mention Andrew Lovato for his patience showing us the vehicle options. We were impressed with the opportunity to shake hands with Kent Stevinson at the dealership making it obvious why his sales and service experts are the reason we purchased our second new Lexus from Stevinson.

Jean the Bean

Jul 17, 2013

Tony was very easy to deal with. Helpfull in all ways!

Monge

Jul 17, 2013

I purchased a new 2013 RX350 from Stevinson Lexus on Saturday, and could not be more ecstatic with my buying experience. All of the staff, from front desk reception, management to sales were unbelievably helpful and knowledgeable. It was a seamless process from beginning to end. I worked with Pete Souvall in internet sales and he was phenominal. I did NOT feel pressured to purchase something that I couldn't afford just for a 'sale'. He helped me find the right car at the right price, just for me. I was originally at the competing Lexus dealership in Greenwood Village and was disgusted by the service and overly obnoxious salespeople. I found everyone I encountered to be rude and unprofessional. I'm so glad I decided to visit Stevinson Lexus and most importantly, Pete Souvall! I'm a Stevinson LIFER! Thanks to everyone at Stevinson!

AnnetteWellinghoff

Jul 14, 2013

Paul Genest was the best service advisor I have ever had the pleasure of working with at any dealer. The work that needed to be done was extensive and the news was not always good. Regardless of the message Paul was very communicative and made himself available to find a way to make it work for me. The car is fixed and I am back on the road. Thanks to Paul I trusted that the right work would be done and at the end of the day I would be happy with my Lexus again.

turnerfsport

Jul 12, 2013

I still have a difficult time understanding how a brake job service recommendation by Paul Genest on our 2007 Lexus IS 250 lead us into purchasing a new 2014 IS 250 F Sport, but Shirley and I truly express our "highest compliments" once again to the winning team at Stevinson Lexus. Brent Turner exceeded our expectations as a qualified "sales master" going beyond the call of duty to satisfy our new car purchase. William Johnson, and Ryan Watson stepped in during the sales process to assist with the smooth sales transition, and not to mention Andrew Lovato for his patience showing us the vehicle options. We were impressed with the opportunity to shake hands with Kent Stevinson at the dealership making it obvious why his sales and service experts are the reason Shirley and I purchased our new Lexus at Stevinson.

Jeneyne

Jul 8, 2013

We arrived at Stevenson Lexus dealership after test-driving multiple cars, back hurting, demoralized and weary of the car buying process. I, in particular, dreaded meeting yet another car sales person and testing yet another car. At the dealership Mo Ozmai greeted us; Mo listened to our concerns and took the work out of the car buying experience. Our extended test drive went well, all of our questions were answered kindly and with absolutely no sales pressure. My impression is that these cars sell themselves and the Lexus representative is an informative facilitator to the sale. We are Costco members and easily obtained a Costco quote as well as a fair deal for our trade-in. Mo showed us many features on the car and where he left off Andrew Lovato took over, going over many tech details and always making sure that we understoodand could reproduceall that he showed us. In the end, we have a beautiful new RX 450h, a new friend in Mo Ozmai and believe me, a friend is the last thing we expected to find in the car buying experience! If we are once again in the market for a new car we will make Stevenson Lexus our first stop.

maschnur

Jul 5, 2013

I contacted the Costco buying service. Within a half an hour I recevied a call from Stevinson Lexus. Mike Brugmaier called me to introduce himself, asked me what type (model and color) vehicle I was looking for, and setup an appointment.Mike was there to meet us when we arrived at the dealership. He had the exact SUV I was looking for. He allowed us to take our time looking at the SUV as he explained the features and answered our questions. We went to Mike's office where he patiently covered all the details of the offer including our trade in. We asked for a few accessories, Mike was able to get them installed that day. Once we decided to buy Mike introduced us to Derek Puckett. Derek worked with us on the financing. He did a detailed job of explaining all aspects of our transaction and made some valid points on the packages. He made the process as painless as possible.Before taking our SUV home Mike spent more time with us by demonstrating all menu features, programmed our bluetooth phones, garage door opener, and gave us more information about the SUV. Mike then gave us a tour of parts/service. He explained hours of operation, loaner program, and complimentary service visits. Mike said "please call me if you have any questions or concerns", that made us feel special. We feel Mike is very knowledgeable about this product and was able to answer all of our questions. He was also able to make suggestions and gave us some alternatives to think about during this process. Throughout the entire experience Mike gave us his undivided attention. He is a true professional!

Mary

Jul 3, 2013

Pete Souvall makes the buying process enjoyable. He is such an upbeat guy. Pete is very genuine and trustworthy person just what I am looking for in a salesperson. I would highly recommend working with him. I love my new RX 450h!

CiaoBella10

Jul 2, 2013

Very courteous team. I feel like I got a fair price for my car, that they were honest and forthright with the numbers, and that the dealership genuinely wanted my business. I appreciate that it was not a high pressure atmosphere.

lewisdvide

Jul 2, 2013

Steve Svoba gave me info over phone that saved me over $1400, because of his product knowledge and knowing the option combination I desired.was available, ( other dealer did not know)Brenda Petergal , was very helpful with test drive, showing me new features, and paying close attention to datails. Then Steve and Brenda provided quote with best price without any games or waste of my time (unlike other dealer). This saved me an additional $2000+. Brenda contined with great follow-up and service, and helping to expedite delivery of new vehicle. Michael Tsuji did a very thourough job of demonstrating operation of the gps and computer operation of radio, etc. And he encouraged me to call him anytime with any questions that may arise during actual operation.

0331

Jun 14, 2013

Several months ago I gave Mo the criteria on which I would consider purchasing another Lexus. When he called this week it was exactly what I was looking for. It was good value, low miles and in excellent condition. I had just taken my vehicle in the week before for service and decided I just might keep my 2009 RX350 for another year, but it was hard not to upgrade to this car. Andrew was very thorough and took time to make sure I was familiar with everything, I so appreciate the dealer making sure this feature is included particularily for baby boomers who may not be technically saavy. I have never had a bad experinece at this location in the 2 years I have been visiting the service department and now the sales department will also be added to my list of "must refer".

duke1950

Jun 14, 2013

Deian Stoyanov, Andrew Lovato and Derek Puckett were all an absolute pleasure to deal with. I would highly recommend this dealership based on my dealings with these professionals.

jbrettholland

Jun 12, 2013

My wife and I wanted a Lexus ES300H. We contacted all of the Lexus dealers around the Denver area and decided to buy from Mike at Lexus of Lakewood. His professionalism was unparalleled and his service was excellent. We were able to work out a fair price and his follow up was excellent.

bobbyjane

Jun 6, 2013

I was in the market for a new car so I made an appointment with Pete Souvall for May 30, 2013 to look at the Lexus line of cars. I was so impressed with the Lexus RX350 and Pete Souvall the sales person that I took home a new Lexus RX350 car. I had a very enjoyable experience at Stevinson Lexus and my wife and I love our new Lexus RX350.Robert Rhodes6148 S Balsam WayUnit 321Littleton, CO 80123

jackdebroekert1

Jun 6, 2013

I have been doing business with Stevinson Lexus since 2004 and have purchased 4 new Lexus during that period. I worked with only one sales consultant prior to this purchase. That consultant left and was replaced by Pete Souvall and what a perfect addition to the sales team he proved himself to be. First and foremost Pete is a professional in every sense of the word and you know that the minute you shake his hand. This sales experience tested the depths of his abilities and patience while we moved through the process. Pete showed he would go to every reasonable length to make the best deal that there was to make and did so without pressure and with the utmost consideration for me and my time. This deal involved two negotiations and two completed deals, one of which did not happen at the last moment because my desires changed. Pete never swayed in his demeanor, professionalism or his desire to make me happy, which ultimately he did and continues to do so. I cannot speak more highly of Pete, when he promises continued excellent customer service, he really means it. That's something you don't find to often these days. You also have to give credit to the Stevinson management team for empowering their people to do what it takes to make the customer happy.

DenverDenny

Jun 5, 2013

My purchase of a "pre-owned" Lexus IS-250 was by far the best, friendliest and easiest car purchase I have ever made. The staff at Stevenson Lexus is very professional, well-dressed and have a good knowledge of their product. They worked with me to meet my needs and provide me with the type of vehicle I needed. There was no high pressure "up-sell" or "behind the door secret meetings" to determine a price.

JohnChaseDenverLaw

May 21, 2013

Ultimately, sales consultant, Stephanie Wolkis made my experience positive. Her experience and emphasis on customer service turned a stressful process into an enjoyable process. As a result, Ms. Wolkis made me comfortable enough to pull the trigger on a used Saab (not Lexus), even though I had a list of other cars I had planned to check out. Surprisingly Ms. Wolkis said she has been with Lexus only this year, but a prospective customer would not know that upon meeting her. Ms. Wolkis's genuine willingness to help was far more effective than past dealings I have had with allegedly more experienced sales people. This made my car decision much simpler and made my sales experience a 5 star experience. There is a maintenance issue that I must follow-up on relating to the condition of the car at the time of purchase, but so far the dealership has been excellent. To prospective customers looking for financing, I would simply recommend that you research warranty prices and know what you want to buy before walking into finance. There are a laundry list of up-sells (wax, clear coating, gap insurance, car warranty) and all of the legally limiting documents to sign. Overall, I have no major complaints, would do it again, and am particularly grateful to have had a customer-service focused Sales Consultant, Stephanie Wolkis.

Alandill

May 18, 2013

Stephanie was waiting for us and personally led us to Doug Minors office . He had helped us pick out our Lexus early in the week. All paper work was handled quickly but explained thoroughly. The pricing was extremely competitive. The car was delivered in a beautiful condition. It is a Lexus of course it had to be beautiful.Then Andrew explained all the features of the car in detail. A week later we have not found it feature that was not included in the checklist.We enjoyed our Stevinson Lexus experience and would recommend Stevinson to any one wanting a easy buying experience

jstorf1

May 14, 2013

Very knowledgeable and helpful sales associate. He listened to my needs/requests and found the car I wanted. He then walked me through the sales process and assisted in the delivery of the new vehicle. This was one of the easiest vehicle purchases I have ever made.

maxwellgood

May 14, 2013

I have the highest regard for both the sales and service staff. They always seem to be professional and willing to go the extra mile to satisfy my car buying and repair needs

John Storfa

May 13, 2013

Very knowledgeable and helpful sales associate. He listened to my needs/requests and found the car I wanted. He then walked me through the sales process and assisted in the delivery of the new vehicle. This was one of the easiest vehicle purchases I have ever made.

flumio

May 5, 2013

Brent Turner and Ryan Watson got us the exact Lexus RX 350 that we wanted, brought it in from out of state, and wrapped up the entire deal in less than one week. We love our Lexus! This is the second one we've owned.

Barbco

Apr 29, 2013

Brent Turner made it very easy for us to purchase our new Lexus long distance. We live 75 miles from the dealership! We made arrangements to pick up the car on a Saturday, with my husband signing the papers while I had a total of 30 minutes to be given a tutorial about the car. Andrew Lovato was ready to guide me through the workings of the car and made everything clear and easy to understand. We were very pleased with our buying experience and love the car.

cbar2000

Apr 26, 2013

I bought a 2013 Lexus RX 350 and I am soooooo happy with the car, the service and the attention that I was given. Thank you to all who assisted in this transaction. It was truly a pleasure and a great experience. Thank you!

BethFries

Apr 24, 2013

We visited Stevinson a few weeks prior to our purchase to look at a vehicle for my mother in law. We met with Erica and were impressed with her customer service. While we did not end up purchasing that vehicle, a few weeks later a car we had our eye on came up in the Stevinson lot. We called Erica and she was able to help us out. She helped us wrangle the car seats and kids for the test drive, worked with us on our trade, and was not bothered at all by our need to leave snd come back due to other things we had scheduled for the day. Erica was very efficient, and we would work with her again in a heart beat.

ken80220

Apr 18, 2013

We worked with Mike and Stevinson to complete a lease of a GS and RX in the last week. MIke was a pleasure do deal with in that he went above and beyond our expectations, whom we enjoyed dealing with. He was very knowledgeable about the vehicles and worked extremely hard to address our concerns and assist us in meeting our needs. We highly recommend working with the dealership and Mike.

Lexus3502013

Apr 18, 2013

Best car buying experience ever... Sales team was very Knowledgeable...They even had a Dealer Delivery Specialist that want over the car for 1 Hour and setup all of the Navigation settings and Paired our phones with the Cars Bluetooth system. Just a Great Experience!!!!!!!!!!!!!!

mjackman22

Apr 17, 2013

Good, better, best never let it rest until your good is better and your better is best! This describes "Stevinson Lexus of Lakewood" to the tee! Derek, Don, Pete, Dan & Andrew are all very talented and outgoing people, both professionally and personally. Their drive, dedication & market knowledge is what makes them one of the most DESIRED Lexus dealerships to work with in the state of Colorado. They go above and beyond any expectation and pay great attention to the detail. Stevinson Lexus of Lakewood, 100% strives for the BEST when it comes to their clients interest & needs. If you are looking to work with a group of individuals that are honest, trustworthy and who will never set you astray. I highly recommend "Stevinson Lexus of Lakewood" for all of your motoring needs. Cheers! Michelle Jackman

No Stevinson fan here

Apr 15, 2013

Horrible experience from start to finish with this dealership. The salesman was a rookie and didn't know the processes and procedures of the dealership. Purchased a used vehicle and was lied to about the work that was performed on the vehicle. When they agreed to actually do the work they previously lied about, they managed to mess up more things on the vehicle. Very inexperienced staff all the way around. Would NEVER recommend buying a car from this place.

DandD1235

Apr 12, 2013

Don Wood, our sales consultant, was very friendly and knowledgeable and provided us with what we considered a fair deal. Derek Puckett was friendly, efficient and knowledgeable. Andrew Lovato went out of his way to answer our questions and introduce us to the features of the car.

traderd123

Apr 12, 2013

We owned a Lexus previously, purchased from a different dealership. We loved the car! The television advertising and a distant personal relationship helped us decide to make the long drive to check out Stevinson and another Lexus. We enjoyed dealing with the courteous, friendly, and knowledgeable Brent Turner and several other staff members. We love everything about the car, and look forward to future interactions upon visits for servicing and whatnot. Dick and Claudia Hunt

dnepil

Apr 8, 2013

Pete was very friendly, knowledgeable and helpful in my car purchase. He worked with me on the price and helped me get some last minute fixes. Averall a very good experience. I will recommend Pete to others.

mdokeefe

Apr 8, 2013

Very good overall experience. I felt comfortable, and respected as I was a single female making a purchase. I didn't feel pressured by the salesman and I received very good information from Andrew Lovato, training me on the features of my new purchase.

Nabighian

Apr 7, 2013

The price was right, the sales people (Jerry and Brenda) were very helpful in explaining the car and its features and Andrew was very knowledgeable and very patient in explaining how the car's features work.

dgbert

Apr 4, 2013

Youssef Malki worked with us during our purchase negotiations and we were able to agree upon a satisfactory amount for both the new vehicle as well as the trade in vehicle. Prior to the purchase when Youssef was not available, Pete Souvall provided us with the test drive of what is now our new vehicle. William Johnson ensured our complete satisfaction. Andrew Lovato was very helpful instructing us on the technology and features of our new car. The parts department was excellent at ordering and delivering the custom floor mats we wanted. All of these people were very professional, friendly and helpful with all aspects of our purchase.

BandhaviNalajala

Apr 3, 2013

The Sales representative Is very FriendlyThe car lesson was really helpful...I got the car for very good Price.Really Appreciated for your Service...

ers213

Mar 28, 2013

i recently visited Stevinson Lexus of Lakewood to purchase a new Lexus Rx350 F-Sport. I worked with Matt Logue and was blown away by his customer services.. He went above and beyond to make the deal happen. He secured me a great price, a good trade value and few extras incentives. I really couldn't have asked for more. I had a purchased another Lexus from this dealership a few years ago with another salesman and Matt met every expectation I had. If you're in the market for a new or used vehicle, I would really recommend working Matt. He'll make sure your expectations are met and will do everything he can to get you a good deal. I plan to work with Matt in the future when we buy another Lexus vehicle and I will be sure to recommend him to all my friends and family. Thank you Matt for helping us purchase our new Lexus, we really appreciate it!

volmertc

Mar 28, 2013

Both Mike and Andrew were able to provide valuable information and answer all of our questions on three separate visits. They were knowledgeable and personable. Andrew spent over two hours with us after our purchase was finalized helping us to set up all of the electronics (keys, radio, iPod, seats and mirrors, Bluetooth cell phone reception, garage door opener, etc). We drove away feeling in command of this very high tech vehicle. The customer service was truly amazing!

LuisSaavedra

Mar 26, 2013

My car buying experience with Matt Logue was the best I've ever had. Matt was very friendly and extremely knowledgeable. We were looking for a black exterior/interior ES 350. Unfortunately they didn't have one on the lot (no one did). Matt didn't want me to settle so before getting to the dealership Matt searched and found one in NM for me. He was able to get it delivered in a timely manner and provided me with a loaner while waiting for my car to come in. I recommend Matt highly if you are looking to purchase a new vehicle.

kat9820

Mar 17, 2013

I am from Lees Summit, MO. I was in the market to purchase a black slk350 Mercedes Benz. I searched within the Kansas City area, as well as conducted an internet search. While searching the internet, I came across a black slk350 Mercedes Benz at Stevinson Lexus of Lakewood located in Lakewood, Colorado. The pictures and description of car was everything that I had been in search for and more. I immediately called Stevinsons that day and Brent Turner answered the phone. Brent shared additional information about the car. Brent was a true blessing from the time I spoke with him to the time I purchased the car. This was my first experience purchasing a car out of state. From many miles away, Brent worked diligently with me from the beginning to the end making sure that the financing was taken care of before I arrived in Colorado. Brent ensured that the process went smoothly. Brent provided personalized customer service from the time I arrived in Colorado by ensuring that I had transportation to the dealership. Brents hospitality was really appreciated. Brents professionalism and customer service exceeded my expectations and that kind of service is so hard to find these days! Brent, thanks for taking the time to go the extra mile for me, your patience and kindness did not go unnoticed. Thank you for making my car buying experience a good one. I look forward to working with Brent for our next car purchase at Stevinson Lexus of Lakewood in the very near future! Best regards,Keith Thompson

terryanderson2

Mar 15, 2013

As always, we had a great experience at Stevinson. Curt Rogers is in sales at the Toyota dealership, but we've been purchasing Lexus models for years, and we always request that he helps us. This was our 9th purchase with Curt, and a large part of the reason why we continue to purchase Toyota and Lexus vehicles is because he is so great to work with. Everyone at the dealership is knowledgable, helpful and friendly. Andrew Lovato reviewed all the technical aspects of the vehicle and was beyond helpful. He even offered to come to our home and program the garage door opener if necessary (which it wasn't - it's super easy). The general manager, William Johnson, also went out of his way to make sure our experience was positive. We will purchase from Stevinson Lexus again.

Vstarbuck

Mar 7, 2013

I have purchased two certified previously owned Lexus Rx 350, both were loaner cars one year old. Love both. Stellar experience, awesome people, I'll buy my next car there!

seek1515

Mar 6, 2013

Andrew Lovato was very helpful and courteous. I have never felt the need to sit through a training class on a car, but I am so glad I did. Andrew showed me several features that I would have never known existed. Well worth the visit.

marydownes

Mar 4, 2013

Andrew Lovato spent a couple of hours with my husband and I after purchasing a Lexus 200CT hybrid and I have to say his time with us was the highlight of our sales experience. Andrew oriented us to our new vehicle and his knowledge and ability to effectively communicate that knowledge to us was exceptional. His instructions and explanations were clear and I must say it was the first time I have ever walked away from a dealership feeling comfortable with the car purchases and not afraid of what I did not know! Since our purchase, Andrew has been available by phone and always willing to assist with "how to" questions. I applaud Lexus for seeing the value in a position such as Andrew's and I hope all other dealers follow your lead. Thanks Andrew, you are the best! Mary & Ken Downes

msr0135

Mar 2, 2013

I was referred to Brent Turner by a good friend because I wanted to buy a car, but I didn't know exactly which car to buy. I am really busy as most of us are today, and didn't have a lot of time to devote to driving every car on the lot. Brent found the exact right car for me, a 2007 Lexus 350 RX with low mileage and it came pre-certified. He worked the price down to an excellent deal for me, but I still needed time to be sure it was the exact right car for me. Brent brought the car and paperwork to my location so that I could take care of most of the needed signatures, etc. The whole process was much easier and quicker than I thought it would be thanks to Brent and the team at Stevinson. They also handled my financing directly with my credit union which was so simple saved me tons of time having to do it myself! Great experience. Thanks!

pmbustos

Mar 2, 2013

I had a choice for car of the same price at another dealer. The other dealer was good and the deal seamed great. I visited Mike as Stevenson Lexus and from the moment I started looking at his cars I could tell he was an excellent resource and very knowledgable. The reason I ended up buying from Stevenson was solely based on my experience with Mike. He worked his tail off to find me a car my wife would be happy with in all aspects and showed me other choices and the pros and cons. He worked his tail off and was always professional and courteous to me and my family. I will indeed by my next car from Mike as he is now a trusted person when it comes to purchases of vehicles.

QuynhNguyen

Feb 25, 2013

Pete Souvall was an absolute pleasure to work with! He is incredibly friendly and helpful in every way possible. If there was a question that he did not know the answer to, he went above and beyond to find out the answer. He was professional, polite, and genuine. I would HIGHLY recommend anybody I know to work with him if they are in need of a car. I also worked with Andrew Lovato for the delivery portion, and he was amazingly thorough, patient, and professional. These two made my car buying experience an absolute pleasure, and I highly recommend them. I briefly met some other employees at Stevinson Lexus, and they were all pleasant and welcoming. I did not feel pressured and felt as though they welcomed me in as their family. Thank you, Stevinson Lexus!

carol9999

Feb 23, 2013

This dealership is outstanding. They are attentive to every detail. We have purchased 3 vehicles from this dealership and anticipate purchasing all future vehicles. We are still driving our original purchase of a 2004 Lexus GX470 with over 120 thousand miles. This is due to the excellent service and maintenance we have received on this vehicle from this dealership. We live 250 miles away from the dealership but make the drive even for routine oil changes because of the outstanding service we receive. We recently purchased a 2013 GX 460 and Andrew Lovato sat with me for over an hour and a half explaining all the features and changes in the vehicle. He was exceptionally patient and knowledgeable and gets my vote of yet another outstanding employee at this dealership.

salipante

Feb 22, 2013

We really had a great experience buying our new car. They had exactly the car I wanted. Matt did exactly what he said he would do. He even went out of his way to deliver the car with a bow on it! The technology person really made sure we new how to work the features in our new Lexus.

lkscookie

Feb 21, 2013

The salesman was very helpful, knowledgable, honest, and never pressured me to make a decision to buy right away. Everyone was very professional and friendly. When I got the car home and couldn't understand something in the manual I called and was put through immediately to Andrew who told me exactly what to do and made it so easy. Also, what may seem like a small detail, but it is really nice to have someone answer the phone. I love dealing with businesses who have an actual person answering their phone instead of the awful voicemail system. I highly recommend this dealership.

3xlexusowner

Feb 20, 2013

Jerry did a great job at getting me the deal I got on my new LexusAndrew did a great job of reviewing the car

goldau11

Feb 14, 2013

I knew I wanted to look at a Lexus and Stevinson is 2 miles from where I live. I dealt with Deian initially. He let me take the car on a great test drive, on the highway which was very important to me, living near the mountains. He explained a lot about the car and it's mechanics. It turns out the Stevinson was the Lexus dealer that participates in Costco's Auto Program. I then worked with Brenda mostly as she was my Costco contact. Once we came to an agreement on my trade in I felt I got a good price. Brenda and Deian made the car buying experience a good one.Upon delivery Andrew took an amazing amount of time to explain so much to me and answer my many questions. I expect to be talking to him again!All the people that I interacted with provided me with friendly, great service!

ronilk

Feb 13, 2013

We have been working with Stevinson Lexus of Lakewood for years and find them incredible to work with in both sales and the service department. In every department, we've experienced professional behavior and great service. We recently bought a new RX 350 from Erica Swopes and had a wonderful experience. She was so engaging and fun from beginning to end through a process that is not always pleasant. In addition, she went above and beyond by answering numerous questions and if she didn't know the answer, she found it quickly and efficiently. We will buy from her again! Andrew also did a thorough job of walking us through all the systems of the car. We felt confident about the new changes from our old RX due to Andrew's knowledge and ability to filter and answer our questions. Our car buying experience at Stevinson was wonderful!

mgremley

Feb 12, 2013

Matt is a knowledgeable sales consultant who did everything he could to provide me with everything I was looking for in my new car and my car buying experience. It is a bonus that he takes a no-nonsense approach and is easy to work with. I will recommend Matt and Stevinson Lexus to my friends and colleagues. Thank you Matt!Michael Gremley

TGonzales224

Feb 10, 2013

I went into this dealership looking to purchase a new vehicle. Many of my coworkers have purchased new and used vechicals from this location and had a lot of positive feedback. Right from the beginning I felt very uncomfortable and that I was bothering two of the employees who seemed to be more focused on flirting with each other then helping me find a suitable car. I felt this was extremely unprofessional and I wasn't treated like a customer until I was greeted on the way out by another sales person. Thankfully that person gave me the names of the two employees I had observed acting so inappropriately. Honestly i don't think they even ever noticed me waiting to be helped. Hopefully next time they can keep their personal time out of sight of paying customers.... Very disappointed and will not be back to that location.

david2379

Feb 8, 2013

Purchased a 2007 Jeep Liberty from Stevinson Lexus and I couldnt be happier. Just wanted to take the time to compliment and recomend Pete Souvall to anyone in the market for a used or new vehicle. Mr Souvall was the most professional and helpful car salesperson that I have ever dealt with. My previous experiences with car salesmen have not always been pleasant and Pete and Stevinson has completely changed my view. I will definitely be back whenever I am in need of a future vehicle.

delhock

Feb 8, 2013

This is the 5th car I have leased from this dealer and I have always had a positve experience in every facet of the transaction. I don't even consider going anywhere else

tkshepherd

Feb 6, 2013

I was very impressed with Stevinson Lexus and all of the people that I had interaction with. Pete Souvall was an excellent consultant as I went through the sales process. He took great time to understand my situation and to help me make the right decision. They were very fair on both the new purchase and the value of my trade. I highly recommend Stevinson Lexus.

jvance11

Feb 4, 2013

We're on our third Lexus RX350 now and we've purchased the last two from Stevinson Lexus and if I live long enough (I'm 73 now), we'll probably go back to Stevinson for our fourth one. This last time around, we dealt with Brent Turner and it was, as with our previous purchase, an awesome experience, if buying a car can be expressed in such terms. Brent dashed out to greet me on a Wednesday evening when I pulled into the dealership to see if there was a 2010 RX350 to which we might upgrade from our 2009 model. I was looking at a prospect when Brent came up. I told him what we were looking for and that the car I was looking at might be worth looking at in greater detail. I promised to call the next day and Brent had the price for the car, its mileage and the news that we could probably get into the car for no money out of our pocket, with our trade-in.My wife and I went to the dealership two days later (Brent had taken it off the lot and saved it for us in the meantime) and we settled in to negotiate on the car. After I mentioned that I would want to get a clear mask on it, Brent allowed as how there might be wiggle room on the price to get that done. While I couldn't get him to include an additional warranty as well, we were happy with getting the mask done and we signed all the papers to make it ours. Then Brent turned us over to Michael Tsuji, the delivery specialist and technology guru, who went into exhaustive detail on just about every aspect of the car's features and controls.During the afternoon, we also crossed paths with William Johnson and Dan Lather, the general manager and used sales manager, respectively, who also welcomed us to Stevinson and thanked us for our business.Thanks to all these gentlemen for helping make our car trade such a pleasant experience! We'll come again, as I said earlier, if I live long enough to get this car paid for.

jweinberg

Feb 3, 2013

My wife and I went to Stevinson Lexus looking to trade up from 2 Hondas to a new Lexus hybrid. Brenda Petergal greeted us at the door and took the time to listen to the features we wanted, and the price range we were looking for to fit our budget. This was important, because we had already been to several other dealerships in the Denver area, and our general impression of them was that the sales people who helped us, really didn't care to listen to what we wanted in a new car, or what we wanted to do with the cars we had.After checking the inventory, Brenda took us for a test drive of a new CT200h. The car was perfect for us. Since our children are grown, we did not need a large SUV or sedan. We wanted something that would be the right size, have the creature comforts we desired, be reliable, and get great gas mileage at a price within our budget. The CT200h is stated to get 42 mpg. In my first week, I am getting 47 mpg around town.When the test drive was over, Brenda took time to go over the overall features of the car, and we started talking about how much in trade-in we could get for our two cars. Here's something I've never seen before, and it really helped seal the deal. We only had my car at the dealership. My wife's car was over 30 miles away. The dealership provided us with a questionnaire, which we filled out, and they gave us a good faith proposed trade-in value, site-unseen. I should emphasize the word "proposed" since the final trade-in value was contingent on the dealership actually seeing the car. I should also note that the overall trade-in value offered by Stevinson was very good compared to trade-in offers we had gotten from other dealerships in the previous 2 months. Here's a hint, to make this process even easier, take the mileage from the car not at the dealership, and the VIN number, and be honest about the condition of the car. We negotiated a final difference price for the CT200h, sale price minus trade-ins, came up with a deal everyone was happy with, and we bought the CT200h that afternoon. Derek Puckett, the finance guy who assisted us with the paperwork, was also a great help.While we drove home to empty our cars and pick up my wife's car, the dealership detailed our new car so we could drive off with it that evening. Overall, the process to pick a new car, and buy it, was about as smooth a process as I have ever had in over 40 years of buying, selling and trading cars.The next week, we brought the car back so we could get a protective clear cover applied to the front of the car to protect against gravel, rocks and other road debris. We also went through a short class with Andrew. Sorry, we don't remember Andrew's last name. While our car was out getting its clear covering, Andrew took us to another CT200h and detail walked us through all of the features of the car. This class really helped us better understand what the car can do for us. This is something all dealerships should do for their customers. When you buy a car, and you are new to the car, every dealership should assign a specific person to help the buyer learn about what they just bought. The owners manual is good, but talking to someone knowledgeable helps make the learning process go much smoother. Plus, it helps point out the dos and donts you should be aware of while you own the vehicle. Andrew was able to answer all of our questions. We now have a better understanding of the features of the car, and Andrew also gave us some recommendations on how to get the most from the features. It was an hour well spent.If there is one thing on a wish list I would want Stevinson to do in the future, it would be to keep in stock some of the accessories offered for the CT200h. When I went to the Parts Department, everything for my new car (all of the goodies) had to be ordered. Not normally a problem, since it only takes 2-3 days to get the parts in. However, when you live and work over 30 miles away in another part of the city, making a quick trip up to the dealership to pick up an accessory is not practical.Overall, my wife and I agree that dealing with Stevinson has so far been a solid 5 star experience.

kristinhtodd

Feb 3, 2013

My entire experience was terrific. Pete Souvall was friendly, professional, knowledgable and a delight to work with. I felt like I got a fair deal and was pleased overall.Andrew Lovato was also fabulous. He spent a good amount of time with me teaching me the car's technology and features. He was patient and a terrific teacher.The only negative experience I had was was with Derek Puckett. I felt like I was keeping him from something more important. He was short and condescending. I felt rushed and did not feel comfortable. His behavior was the opposite of everyone else's at the dealership.

J&M

Jan 28, 2013

My wife and I went to Stevinson Lexus in search of a car to replace two other cars we owned. It was time to consolidate our autos and we wanted to step up to a Lexus. We had visited several other dealerships for various car makes and the customer comments about Stevinson through the Lexus website were impressive and prompted our interest in dropping by the dealership. We really were there just looking, but the dealership had the model we wanted, they were willing to negotiated on price, and offered us very good trade-in values for our two cars. We were able to reach a deal and ended up purchasing our new car from Stevinson that evening. We found the experience to be very good, the service from Brenda Petergal to be outstanding, and our impression of the dealership to be equal to the excellent, 4 and 5 star reviews of other customers who have purchased cars from Stevinson Lexus. We had done our homework beforehand, i.e. price for the car we purchased and what our current cars were worth, so we knew we got a deal that satisfied everyone. We owned a Lexus more than 20 years ago, but left the brand because, at the time, other car companies offered vehicles with much better gas mileage. We came back to Lexus because of the on-going quality of their cars, and their impressive line-up of hybrid vehicles. Stevinson Lexus fits in nicely with the excellent treatment you would expect from one of the foremost car brands in the world. Both my wife and I would recommend Stevinson Lexus.

dpamelar

Jan 27, 2013

Pete Souvall was exceedingly pleasant and congenial to work with in my situation of having to replace my 2007 Lexus ES 350 that was deemed a total loss after being hit with a run-away trailer that came unhooked from the vehicle of an uninsured driver.Pete was supportive and empathetic with my decision to hold off on buying a brand new Lexus during this very difficult time. I chose to use my insurance settlement to pay in full for a certified pre-owned Lexus identical to the car I had owned and loved. I really appreciated Pete's relaxed, positive and easy going demeanor as well as his ability to make conservation. He is knowledgeable about the Lexus product line and is very obviously passionate about his job. Pete was willing go an extra mile in customer service by delivering my car to my home in person since I had broken bones in my right foot as a result of the accident and was in a foot cast.I truly hope Pete is still with Stevinson Lexus two or three years when it will be time for me to buy a brand new Lexus as a fourth time buyer. Stevinson Lexus is lucky to someone as skilled as Pete on their team.

smcmeekin

Jan 27, 2013

We took delivery of a new 2013 Lexus RX 350 on Saturday, Jan. 26th. Every one we met and dealt with that day (see above list) gave us outstanding courtesy and attention. In addition to the names selected in the above list, all of whom were wonderful to work with, we were given a delivery tutorial by specialist Andrew Lovato, which made all the difference in driving the car off the lot with confidence. We understand that his position is a newly created one, and we feel that this service is paramount to enjoying and understanding our new car. He even offered to drive up to Evergreen to help us in the future, if we had a question. When we bought car mats before driving off in our new car, they were installed for us right on the spot. We've never been treated so well at a car dealership, and we're glad that we decided to buy a Lexus. Don Wood was our main contact and coordinator, and we were very well taken care of by him. It all went smoothly.

drcunningham99

Jan 24, 2013

Everyone at the dealership was exceptional in their customer service and I would certainly recommend them and also purchase from them again. I purchased a GX460 and I am very pleased with the truck.

Hal Gardner

Jan 23, 2013

Sherry and I have purchased cars in Virginia', Texas, Germany, Japan, California, Illinois and Colorado and we have never witnessed a better customer relations treatment than we received at Stevinson Lexus. Every person we were in contact with were friendly, knew the topics they talked about completely, did not attempt to "hustle" us at all, and were sure we understood exactly every issue before proceeding to the next topic. They made the transaction a pleasant one and convinced us that the purchase was from an integrity based organization which we both insist upon before we decide to do business with them.v

Lhollatz

Jan 20, 2013

Excellent experience. Devivery of this highly technical vehicle was handled excellently by Mike Tsuji!I started with another dealer and was very happy to move to Stevinson Lexus

afifaa

Jan 15, 2013

Everytime I go into the Dealership, everyone treats me like I'm the only one there. I get the best treatment, service and treats. I keep buying Lexus because of the service and friendliness of the staff. All my questions get answered and all my car issues solved.

jkeegan

Jan 10, 2013

Mike, was incredible in teaching us all of the new features of the Lexus. It is like a sophisticated company he made seem so simple.

laurier303

Jan 10, 2013

We recently purchased a new RX350. Brenda and Derek were excellent to work with and made the process very easy. Everyone we dealt with was very professional and knowledgable. Mike Tsuji spent a lot of time with us to be sure we were comfortable with all of the features of the car. Mike was very pleasant and knowledgable. Mike's role in the sell is critical to great customer satisfaction. We purchased previously and didn't have the same in depth explanation of features, etc. Glad to see that Lexus has this type of person for us to go to with questions!

czorn

Dec 31, 2012

Brenda listened to what I wanted and made it happen. Prior to visiting Lexus I had visited Acura to compare the two. No comparison. Stevenson Lexus-Lakewood did not push their current inventory on me unlike the sales staff at Mile High Acura. I'm driving my dream car and am loving it!Mike was great! I have never had a dealership sit down with me and show me how everything worked and then he offered to come to my residence if I had further problems with the garage door download. This is a GREAT service Lexus is offering. I had to call Mike for a follow-up question and he immediaty responded.

irishpub

Dec 31, 2012

Working with Stevinson Lexus was the best we have ever experienced with a dealership. Pete Souvall was considerate of what we were asking and addressed our requests in a no nonsense manner. That was worth gold and we would definitely like to work with Pete again when the time arises. Happy New Year!Gerry and Crystal Kelly

Packers58

Dec 27, 2012

The service i received from Matt and Mike was superior. They took the time to make sure I was completely satisfied with my new Lexus purchase. Matt was very knowledgable during the sales process, and Mike covered the operation of the new car in extensive detail. I highly recommend this dealership, and will be purchasing another vehicle from them in the future!!

nkielar

Dec 26, 2012

Michael is the epitome of what exemplary customer service is all about. He is the reason I will continue to lease from Lexus. He is outstanding in his knowledge of the car and as polite and friendly as anyone could be. I have called him repeatedly with questions about my new car and he always gets back to me the same day with all the answers. I feel like I have made a new friend in Michael. I will continue to do business with Lexus of Lakewood because of Michael.

trbeasley

Dec 22, 2012

I could not have had a better car buying experience. Stevenson Lexus leads the way. Doug's service was exceptional, and if you are looking for the best be sure to ask for him.

jhelgoth

Dec 11, 2012

This is my 2nd car from Stevinson. Everyone involved was friendly and professional. I took the test drive (I bought the same vehicle, just three years newer), we came to a price very quickly. Stevinson met my needs.

boyleboys

Dec 9, 2012

Hi - we purchased new from Ryan and Matt at Stevinson because of of the offer price, their professional service, and their direct forthright approach. Then, upon closing they improved the overall deal. We are extremely pleased and plan to tell everyone we know. Thank you!!

fredski

Dec 8, 2012

I was working with Rob Denniston on a potential sale of my Lexus 400h to Stevinson (which I had originally purchased at Stevinson). We had the normal back and forth over price, etc. and had finally arrived at a mutually agreeable deal. When I contacted Rob to confirm the deal, he told me that the deal was off; no reason, no contact beforehand to explain a change in the situation, no warning, no nothing. He essentially walked away from a deal that was already agreed to, and didn't communicate any of this until he was contacted. His behavior was completely unprofessional and as a repeat buyer at Stevinson, the only thing I can say for sure is that they will never get my business again, and that I look forward to giving a negative referral to my friends and associates whenever the opportunity presents itself.

mfeierst

Dec 1, 2012

Matt and Colin were incredibly helpful in matching our needs with your options, and helping find us a deal that made sense for what we were looking for. They stayed well beyond closing to get us into our new car that night!

dnvlee

Nov 29, 2012

They have tried to make a deal by taking customer's situation and need without giving customer any pressure. Very friendly,wonderful and excellent approach. Actually my wife and I were not ready and didn't have any plan to buy a new car at that day. We just stopped by to take a look and get some idea about new cars.But we accepted their offer because anyway we were going to need a new car in the near future. We bought our old Lexus RX 300 11 years age at this same place.Thanks.

kemm12

Nov 24, 2012

Don Wood was great salesman, he was able to give me everything I wanted in my new used car, including the color, mileage and price. Love it.

Rani_B

Nov 24, 2012

We have purchased five cars from Stevenson Lexus and continue to come back to them for their professionalism and great customer service. We are made to feel welcome each time we visit. We came in to lease a IS 250 based on an ad. Since the advertised car was not in stock, they honored the same price for the same model that had a few more options. We were in a position to leave without leasing a car unless we got the bottom line deal we wanted. The only reason why we rated a 4 for overall experience, was due to the number of times we had to go back and forth with the "four square" sales tactic which kept us there for hours. We were hoping they would offer us a bottom line deal without the runaround, but in the end, we ended up with a great deal which made the time worthwhile. The sale price was honored, the trade-in value we got matched the highest offer we got from another dealer, and the terms of the agreement met our expectations. We are once again happy customers.Brent Turner was very personable and made the experience pleasant while we waited for the transaction to complete. We were happy to have worked with him and would work with him again. Dan Lather gave us the deal we wanted in the end to make the deal and not lose us as customers. We will return when we are ready to start car shopping again.

Kennynak

Nov 12, 2012

Steve Szekula is the MAN! Steve has been a good friend for a long time now. I also have bought cars from him for the past 25 years too. Pete Souvall and Mo Ozmai worked with me on another RX (my third). This was such an easy experience on my new acquisition. Thanks guys!Also I would like to thank Mike Tsuji for his knowledge on the technical operation of the vehicle. He is a valuable part of your staff.

tanner1022

Nov 12, 2012

Don Wood was very professional in his role as sales adviser to our transaction. As in any process it is rarely straight forward and Don and the Stevinson-Lexus team worked to find solutions that were amenable. Very happy with both the new LX 570 and the Stevinson-Lexus experience.Thank you.

bhbutler819

Oct 23, 2012

Great experience. WE appreciated everyone's detailed attention to our needs. Thank you so much. We are very happy we went to Stevinson's. Thank you Paul and Mike for all your help as well as Chris. You all made this experience much more pleasant. :)

lakundra

Oct 20, 2012

This is the second car we've bought from Stevenson Lexus, and from Brent Turner. In both cases, our experiences exceeded our expectation. We expect a lot from a Lexus and of course, get it. But the exceptional care we recieved from Brent is a bonus. Thank you all very much, and we love our new little sexi car.

chasewickstrom

Oct 18, 2012

Matt, Mike and Tony gave me excellent service. It took me a very long time to decide to purchase a new car, and they made the experience much easier than I had anticipated. I was referred to Stevenson by a mechanic, Luke Zinn who used to work for Stevenso Porche, and I would definitely recommend both Stevenson and the team I dealt with in the future. Thank you to everyone. I love my new RX!

fstermole

Oct 16, 2012

Don Wood has been very professional in all of my new car purchases through him. He is fair, courteous and personable. I highly recommend him. Frank Stermole

susanwann

Oct 16, 2012

I am thrilled with the service and my new (used) car (RX 350). I made a big jump from Volvo to Lexus and couldn't be happier. Great style, better engine and fabulous service. Special thanks to Brent for taking the time to highlight the amazing features and answer all of my questions. Every person at this dealership is helpful, professional and eager to please. What a great experience!

sjbullington

Sep 29, 2012

Brent made this experience so quick and easy, that it was difficult to believe that we could purchase a vehicle with so little stress.I would highly recommend both Stevinson Lexus and Brent for the highest level of customer service and satisifaction. At no time did I feel pressured for a sale, and it was made clear multiple times that their priority was making sure that the vehicile was a great fit for our needs.After such a stellar experience, we will certainly return to Stevinson Lexus for future vehicle purchases and servicing.

exNissanowner

Sep 24, 2012

First met Dan Lather in 2007 looking at GS and LS. I was impressed by experience, so much so that when time came I wanted to get to work with him. But I wasn't ready to buy till 2012. I am so glad that now I could work with him and Pete Souvall. They were able to set me up with a certified pre-owned LS 460 L AWD. No pressures applied. Answered all questions including CPO and dealer offered extra warranties. Helpful with trade-in as well. Finance items handled smoothly with Derek. Mike had all the answers for delivery which is no small feat as this vehicle has plenty of bells and whistles.I'm certainly going to recommend these folks and this dealership in the future.

Darwin

Sep 19, 2012

Jerry Amaya took care of me threw the whole buying and delivery process. It's the second new car we have bought from them. Highly reccomend.

emmhouse

Sep 2, 2012

The internet option offered by Stevinson Lexus mad it veruy easy to buy the car.Rob Denniston made it seem like a walk in the park. And Bill Gallagher gave us a great deal and made the paper work as painless as possible.

Bazh2010

Sep 1, 2012

This is our 3rd Lexus - first from this dealership. Our experience was excellent! Employees are knowledgeable, courteous - not high pressure which we find very annoying!

elharmon

Sep 1, 2012

This is the second car we have purchased from Stevinson. As with the first, their sales and service work is second to none. Don Wood did an excellent job showing us the features of both the RX 350 and the RX 450h. We decided on the 450h and have truly enjoyed driving it for the past few weeks.

lebissell

Sep 1, 2012

The dealership is very good about reminding you of when service is due. They are very accommodating; provide a loaner car, pick you up, shuttle to mall, waiting area with television, magazines, work space, food, drinks. They clean the car when finished servicing.Plus, I have purchased 3 RX's from this dealership (Mike Burgmaier) and have been pleased with all of them.

cathy.e.clarke

Aug 30, 2012

Lexus offered me a loaner while waiting to buy a special events car (at a great price.) Very happy with quality and price of new car. Service was outstanding. I also visited Kuni Lexus, and Stevinson was far superior in terms of quality of salespeople. Very honest and above-board. This is our fourth Lexus and we plan to continue buying them.

Arbehbe

Aug 19, 2012

We were treated fairly and we were very happy with the final outcome. The first salesman who greeted us passed us over to Micheal because he didn't think he was going to get a sale. Good for Michael and too bad for him.

phamlee

Jul 31, 2012

My wife and I purchased the 2012 IS 250 AWD with the superior help of Jerry Amaya. Jerry was very detailed and attentive to all of our needs. Never was there a moment of feeling the pressure that one may get when purchasing a new vehicle. His complete knowledge and experience is far beyond what we could have asked for. He made every effort to meet us halfway. Not only are we completely happy with our purchase, but the service we received from Jerry only made our experience that much more satisfying. Thank you, Mike, for your excellent knowledge of all the technical features of the vehicle. He was quick to know all the answers and even offered assistance after hours. This guy is truly amazing. This is our second Lexus purchase, and if there's a dealership we receommend, no question that it would be Stevinson/Lakewood. Thank you, Jerry and Mike. Lee Pham

Dan Chopping

Jul 19, 2012

Bought a certified 2009 used Lexis IS 250. I loved the paint, seats and the all wheel drive. Since it was a certified Lexus Brent told me if I had any problems let him know. Apparently the car had covered up paint problems when I purchased it. Brent and I both saw no problems with paint when I purchased it. I am sure that Stevinson Lexus was unaware of the paint problems. I think whoever had originally leased the vehicle patched it before turning it back in. About a month later when the paint problems showed up I called Brent and he said bring it down and they would take care of it. They took care of it no hassles, no questions and loaned me a car for a week which was a big deal since I lived in Casper, Wyoming, 300 miles away. Brent never pressured me to buy to the 2009 Lexus or any other vehicle, no bull, no BS, just honesty. I looked for a used Cadillac CTS at other dealers on my way down and was tired of their BS. Dealing with Brent Turner at Stevinson Lexus was a breath of fresh air. I cannot afford to purchase a new Lexus, but with the certified Lexus warranty being as good as many new car warranties, it is a great car for the price. My wife and I have both agree that our next vehicle purchase will be a certified Lexus from Brent Turner at Stevinson Lexus of Lakewood Colorado.

fayegwolfe

Jul 19, 2012

I appreciated Matt's willingness to discuss the price of the car - which was my biggest concern. I was also was impressed by the customer service and follow-up service and communication. I have sent out a referral/recommendation to use Stevinson, with Matt's name, to my company, which is approximately 130 people right now. To me that's the best recommendation a customer may provide.

eeedaf

Jul 17, 2012

Once again Lexus stands head and shoulders above everyone. My personal thanks to Randy Buerge in the service dept.Also thank you to GM Steve Szekula for sending me to Randy.A major problem with an oil line was handled professionly, quickly and friendliness.Bravo to Stevinson Lexus of Lakewood, Co.

dkhomra

Jul 14, 2012

I went to Stevinson to buy a used vehicle, and Brent showed me several that were in the range of what I could I afford. I finally settled on a 2003 Lexus ES300, and Brent helped me finalize the deal so that everyone was satisfied. The car is beautiful and in pristine condition. I was shown the Car Fax, the maintenance records, and felt very comfortable with my purchase. I was never pressured into making a purchase, and I felt more like a team working with Brent than a customer/salesman. I loved doing business with Stevinson, and I believe that Brent was a major part of my satisfaction. I will continue to use this dealership for all of my maintenance work as well, and if I ever decide to purchase another vehicle, I won't shop anywhere else.

Kevin Lindsay

Jul 9, 2012

As the staff is probably aware, my early experience with Stevinson was not a good one. After weeks of exchanges with the dealership (including a BBB filing) we reached a reasonable and satisfactory resolution of my complaint. Though I would have preferred to have resolved the matter sooner (or avoided it altogether), I'd like to compliment Steve Szekula and Don Wood on their comportment and professionalism in bringing the matter to a close. They have effectively turned around my earlier assessment of the dealership and have won over a new customer. Mike Tsuji also does an excellent job providing customer training and technical support for the vehicle and should be commended as well.

Jenmchr

Jul 8, 2012

This was our first experience with a Lexus dealer. We were treated with dignity and respect and there was absolutely no pressure in purchasing a vehicle. They made our purchase a pleasurable experience! We will definitely be visiting them again in the future. We also worked with a new salesman, Pete Souval, that did a phenomenal job! Thank you Stevinson Lexus!!

tool41man

Jul 6, 2012

Everyone was friendly and went out of their way to be helpful. I did not feel pressured in any way. I was the most pleasurable experience that I have had buying a car. Brent is extremly professional, He answered all our questions.

mcarlson57

Jun 25, 2012

We were in search of a very specific vehicle. We had already done our research and had an idea of a payment we could handle for the vehicle we wanted. Jerry greeted us immediately and offered my family something cold to drink. We made our way to the vehicle we were interested and took a test drive. We made Jerry aware of what our needs and wantes were with the vehicle and payment and he made it happen. The experience was delightful, our kids were entertained while we filled out paperwork and Jerry kept us informed every step of the way. We would not only recommend the dealership, but return for another vehicle.

jackdebroekert

Jun 23, 2012

This is the third Lexus I have purchased from Rob Denniston at Stevinson Lexus, which in itself makes a statement about Rob. I have been buying new cars for 1976 and have never been so pleased with a salesman. Rob epitomizes customer service. Each experience gets better. This one started with a service call for an incident with our 2011 lexus that had wavered our confidence in Lexus. He reassured me that Lexus and Stevinson are truly customer focused. Rob was able to put together a deal for a 2012 model that was impossible to resist. He is very stright forward and aware of the value of your time. As I previously said, this is the third new car I have purchased from him and wherever he goes, I go. Handling the financial details was Derek Puckett, this was my first opportunity to work with him. Like Rob, stright forward, didn't waste my time with additional services and was efficient, obviously knew his business and got it done. A new feature to this experience was MIke. The dedication of a representative to do the customer orientation with their new purchase is a big plus to the whole sales experience. Mike also didn't waste my time with things I already knew and gave me what I needed and did a fine job of that. I could not be happier with Stevinson Lexus.

highpeak

Jun 15, 2012

Our experience at Stevinson Lexus was very positive. All of the people we worked with were very knowledgeable, professional and friendly. We purchased a new car, and traded in an old. We reached a deal we were all happy with very quickly. We have been extremely pleased with our new car and the service we have received at Stevinson Lexus.

kayteefree

Jun 13, 2012

The customer service was and continues after the sale to be excellent. Everyone we came in contact with seemed genuinely determined to make this a great experience. It was very evident that not only was the sale important to all we worked with, of equal importance was a commitment to meeting and exceeding our expectations. How you did it without being high pressure I don't know but you succeeded, thank you.

Bob Watford

Jun 12, 2012

Having purchased several Lexus RX's from Stevinson in the past ten years, the professionalism and customer oriented staff has always been exceptional. For our 2013 RX, Gary Sanders and Mike Tsuji provided service above and beyond the expected. I have no hesitation in recommending them and Stevinson to others.

PhysicsBill

Jun 8, 2012

I came in to purchase a pre-owned 2012 RX 350, but found it had been sold prior to my arrival. My sales contact was Rob Denniston. Rob applied an intelligent, no pressure approach, giving me plenty of latitude to express my own preferences. Before I knew it I had purchased a 2013 RX 450h. The sale went smoothly--I paid cash, and the whole experience was, given the universe of experiences you'd expect at a car dealership, excellent. Rob is a good guy, and a successful salesperson. The car is working so far. Another boost for the dealership: The coffee is excellent, with lots of choices.Mike Tsuji was (and is) my checkout expert. He's a Mines grad and over educated for the job. Stevenson is very fortunate to have him. I will continue to bug him about intricacies of the car that I've yet to understand.I've had previous experience with Stevenson Service of a '97 LS 400 of mine. Experience was all good and again, the coffee was excellent.Bill O'Sullivan

jgregg

Jun 7, 2012

This is the third car we have purchased from Stevinson Lexus. Each time it has been a good experience. In our recent purchase we worked with Matt Logue. He was a pleasure to work with. Very low pressure and went the extra mile to provide excellent customer service. Mike Tsuji was very helpful once we purchased the car to go through ALL the technical features in the car. He was very professional and knowledgable. Thank you for all your help!

mshu

Jun 7, 2012

This is my 4th vehicle from them. Good solid service, always treated right. Their service department is great also. very convenient loaner program. Very fair pricing

rdk3sdk

Jun 7, 2012

Brent Turner was very professional. We felt that he genuinely tried to be helpful. We especially appreciate that he was not a pushy, aggressive salesman. Having completed the sale, he continued to be helpful in seeing that we understood how to operate the car and deal with some of its features.

STREM44

Jun 5, 2012

I found him to be very helpful and pleasent to work with. We found a car even though we were not planning on a purchase this day. Great help was provided in explasining all the new features of the car.

courteneyf

Jun 5, 2012

This is my first purchase with Lexus, but I have bought many vehicles through other Denver-area dealers that would be considered comparable from a product type. My experience with this dealership has been the best I have had. The team is attentive and focused on customer service. Everyone has checked in with me and followed up to make sure I am totally satisfied. I have absolutely no complaints. They definitely put the customer first. I would recommend Don and Mike and the dealership to any of my friends.

sharitracy

Jun 4, 2012

My husband needed a newer car and we needed it rather quickly. We had already done our research and knew the car we wanted to see. Brent was kind enough to pull the car from the line till we could get in to see it the next day. Gary helped us out by letting us test drive the vehicle and answering all our questions when Brent was tied up with another customer. There was no high pressure, no trying to direct us to a different or more expensive car. I really appreciated that, it made the experience much more enjoyable. And Bill got us thru the paperwork portion quickly and painlessly. Brent even met with us before we left, made special arrangements to meet with us the next day to exchange a few other things, and called a few days later to make sure we were happy. It was a pleasure getting our car here. We have purchased 2 vehicles from Stevinson's and are very happy with the personal service.Shari and Jim

britt20

May 31, 2012

Doug was great to work with. He was knowledgable and friendly. I never felt likeI was being pushed to buy a car. Thanks Britt

ilovemyct200h

May 31, 2012

My husband and I had a great new car buying experience at Stevinson Lexus. Matt was friendly, knowledgeable and low-pressure. He really made our purchasing experience comfortable and enjoyable. Crafting the deal with Ryan was great. He really went the extra mile to get us a deal that worked for us. Then, closing it with Dan was also a total pleasure. He was fun and relatable. And to top it off, Bill made the financing a breeze. All in all, it was a great experience with the Stevinson team! We'd definitely come back and refer our friends!

happylexus

May 30, 2012

Working with Doug was the best experience I have had buying a car. He made it very quick and easy.He is a very nice person, and a funny guy. I will definitely be buying all my cars from him, and recommend him to all my friends and family.

drjmann

May 28, 2012

Our experience with the Stevinson Lexus Dealership was very positiveduring our recent purchase of a new ES350 vehicle. Our sales personRob Denniston was very professional and made the process clear andwithout confusion. We paid a fair price for our vehicle and and receivedall the information that we needed to enjoy all that the car has tooffer.We have dealt with this Dealership since 1991 and when the need ariseswe plan to return.

cmb85

May 26, 2012

Brent was an excellent salesman. Not only was he very kind and helpful but, he took the extra step to make us happy. I would recommend him to others, and would love to be a repeat costumer.

fredhusek

May 26, 2012

The first time I came in contact with this dealership was through an online request for information on the RX350.Rob Denniston was very helpful in getting in contact with me and answering any questions I had about the car. When it came time to discuss the selling price of the car, once again Rob was very competitive with the negotiations and ultimately led me to purchase the vehicle from this dealership.After the purchase ,Mike Tsuji was extremely helpful in showing me the details of the vehicle and how the systems work. I would recommend this dealership to all of my friends and would certainly entertain the thought of buying a vehicle here again.

Lori D.

May 22, 2012

From the moment we arrived at Stevenson Lexus we were treated with respect. Our sales associate, Matt Logue greeted us with a warm, welcoming and what we felt was a very sincere smile. Throughout our entire visit we never once felt pressured or conned. Matt was very patient with me as I am a very picky buyer....he spent a good 5-6 hours with us and never once made me feel like we were wasting his time. I had to get a few things done in the days following our car purchase and Matt was on it like white on rice! He returned my calls promptly and never brushed me off onto someone else. He's funny and sincere and as a seasoned car buyer it was extremely refreshing to meet Matt! I will definitely recommend him to friends and family and plan on using him again when I'm ready to buy another car.

JRussellRobinson

May 11, 2012

Great overall experience. Having purchased two other Lexus cars at Stevinson of Lakewood, this third experience probably tops the other two car buys. Matt Logue and Bill Gallagher were super to deal with!

lexuspawar

May 11, 2012

The Stevinson Lexus team went out of their way to create a positive buying experience. Brent went out of his way to help us make sure this was the right car for us and then helped us get our car quickly since we were visiting from out of town.

gunnar6376

May 10, 2012

I traded my 2001 RX 300 in for a fun new Lexus. I have put 380 miles on my new 2012 CT200H and filled up with 7.2 gallons! The CT is so sporty and fun! I have serviced by 2001 Lexus at Stevenson Lakewood as scheduled and have no doubts about servicing my 2012 CT there also. Every one of the staff are professional and friendly. The waiting area is always very clean and a nice place to wait!

spec21

May 7, 2012

Everyone marked above was very helpful and eager to help! They all made our experience with Stevinson Lexus very pleasant. Jerry Amaya definitely went above and beyond to make our experience enjoyable. We will definitely be returning customers and will recommend others to your dealership. Thank you once again for being such a GREAT dealership! Kevin & Diana Seabaugh

intrasea

May 1, 2012

I had an excellent experience purchasing my vehicle at Stevinson, Rob was a pleasure to work with. I HAVE PURCHASED MY LAST THREE CARS FROM STEVINSON.

MargaretRhyne

Apr 19, 2012

Matt was engaged, informative and friendly. He represented us well and was intent on our car-buying experience be a win-win. And it was.

Mollie Duncklee

Apr 18, 2012

Purchasing our new LS 460 was a painless, in fact, enjoyable experience! Not only did we get an incredible deal, everyone was knowledgeable with great attitudes! Everyone we worked with really seemed to be "happy" working for Stevinson. They made us feel heard and understood! From our first phone contact to set our appointment with Matt, to the delivery of our LS 430 with Michael, they really earned our business! We will never buy a car anywhere else!

varythings

Apr 10, 2012

Excellent sales staff and quality cars. I would recommend this dealership to family and friends. I traveled from out of state to pick up a pre-owned vehicle and was pleased to work with Stevinson Lexus.

TFritts145

Apr 4, 2012

I have leased vehicles through Stevinson Lexus for 12 years. I decided to buy the current leased RX350. I had heard so many stories that turning in a lease or doing a lease buy out is such a hassle, I was not looking forward to the experience. I had nothing to fear. Rob handled the transaction with a couple of phone calls and emails and I was in and out of the dealership in a very short period of time, the lease buyout behind me. Stevinson has always taken great care of me - whether it is a lease or service. I always feel that I am their most important customer. This latest experience with Rob Denniston cemented my continued loyalty to Stevinson for all my automobile needs.

racc53

Mar 26, 2012

I was given a very fair price for my ES350 on the trade and a more than fair price on the new 2013 GS350 that I bought. Rob and the staff at Stevinson are very friendly and worked with me throughout the purchase. In addition, their expert in tech sat down with me in the new car and went over all the features for more than an hour. Great buying experience.

me2inchitown

Mar 8, 2012

Brent was not only extremely professional, helpful, thru the hole process and attentive to all my questions; he was able to find the exact vehicle and stay in my budget. Thank you Brent my next vehicle purchase will be with you.

suzettereed

Feb 23, 2012

Ryan, Michael and Bill were not only extremely professional, helpful, and attentive to all my questions; they were able to find the exact vehicle I was looking for, and the best lease product for my needs. The car was in spotless at delivery, and Michael went through all the features so that I knew how to use the navigation, as well as programming my Bluetooth. Since my purchase, Michael Tsuji and Ryan Watson have contacted me to make sure that I did not have any unanswered questions. The service was superb, and I would recommend this dealer to anyone looking for a new or used Lexus. Having purchased many vehicles, this has been by far my best purchasing experience.

1tamanderson

Feb 14, 2012

this is our 6th car from Stephenson - and their service is unsurpassed!!!! It is a major purchase and everyone there always treats me like I've made a major investment. It's why I keep coming back. I've had cars with problems (it happens) and they have always taken care of me.

jarumpel

Feb 14, 2012

We live 200 miles from this dealer so when I saw the ad for the car I didn't know if I should make the phone call or not. I did. Got a recording that said he would call back in 30 min or less. I thought I would have to make another call but the salesman did call back in less than 30 min. I have never had a better car trade experience in my life. Jeff McDowell made my wife and I feel like we were important and gave us respect unlike any car salesman has done in the past. This salesman and this dealership now has our respect. Our local dealers always say to buy local but why, when we are treated better out of town? Jeff has followed up by phone and e-mail since our transaction, as well as the dealership.

sdmiyamoto

Feb 7, 2012

Jeff McDowell was the sales associate that we worked with when buying our recent certified used Lexus. Jeff made our experience pleasant and easy. He was the utmost professional throughout and was very knowledgeable about the vehicle we were interested in as well as comparable models. He was patient with us as we contemplated the purchase and we felt no pressure at all from him throughout the process. I highly recommend Jeff and appreciated the opportunity to work with him!

cschaft

Feb 4, 2012

I had a very good experience at Stevinson. Everyone has been very pleasant to deal with and very responsive. My salesman, Brent Turner, is very helpful.

KEN HOPKINS

Feb 4, 2012

BRENT WAS VERY HELPFUL. HE IS WELL INFORMED ABOUT ALL TECHNICAL DETAILS ABOUT THE RX 350. HE WAS VERY "CUSTOMER FRIENDLY." WE BOUGHT THE RX 350 ON OUR FIRST VISIT. WE WILL SEEK OUT BRENT FOR ANY CAR PURCHASES IN THE FUTURE. KEN HOPKINS

ebond

Feb 3, 2012

After speaking with Rob a few times on the phone my husband and I flew up to Lakewood,because our home is in Houston,TX. We were looking at the best deal on an all wheel drive RX350. Rob had just the vehicle we were looking for. We were in and on our way back home in just a coupled of hours. Thanks so much for a flawless transaction. We will surely be back!

erinmee

Jan 20, 2012

Everyone I have encountered at Stevinson Lexus has been friendly and professional. The customer service is the best I have ever encountered, in a car dealership or otherwise, and I would highly recommend them to anyone who is looking for a new or used car. Brent Turner has been incredibly helpful and courteous as a salesperson and has always been very responsive when I have had additional questions about my car. My experiences at Stevinson have truly changed my overall opinion about car dealers and the customer service that they provide.

Lealuvscrackers

Jan 20, 2012

Stevinson Lexus is such a Beautiful dealership in appearance, and everyone seems very friendly and hospitable. My sales person, Jeff McDowell, couldn't have been any better! He was very knowledgeable on the vehicles, and showed me everything there is to know about my car and its options. He was very friendly and professional. He never failed to get back with me via phone or email whenever I had a question. He gave me a tour of the dealership and introduced me to me to some of the people I will be interacting with when I take my car in to be serviced, and just made me feel very comfortable in my decision to buy a car from them! I had a great experience, and definitely recommend Stevinson Lexus of Lakewood for anyone who wants to buy a Lexus.. Oh, and to ask for Jeff!! :o)

vervid

Jan 14, 2012

We came in to take a look and information, which we believed would help us to make up our minds and we left the Stevinson Lexus Dealership driving my dream car. After long talk with Brent we just couldn't resist buying a new car.Great! Way to go Brent!

lengerk

Jan 13, 2012

The purchase of a used 2008 Lexus ES 350 was made into a unusually good experience working with Brent Turner. Any and all questions were promptly answered and explained. Brent,s friendly manner and attention to detail was enjoyable to be around. I will highly recomend him to friend's who are looking for a Lexus.

vast

Jan 11, 2012

I purchased a used Audi A4 cabriolet this past weekend from Stevinson Lexus of Lakewood! They gave me a very fare price on my trade! Brent was very knowledgable, friendly, helpful, professional and not pushy. I would highly recommend Brent Turner (sales) to anyone looking to purchase a new or used car. My experience was fabulous!Thanks Brent

kevingao08

Jan 2, 2012

We had Brent Turner as our sales rep, he was very knowledgeable and helpful in getting our questions answered, and for sure he is the one we will refer to our friends or family membersGo Brent Turner!!!

SJMurray

Jan 1, 2012

Don was very helpful from beginning to end. He was able to answer all my questions, and if he didn't know, he found the answer quickly. He made sure the car was perfectly cleaned and prepped for pickup. He wasn't pushy or over-bearing, he was very friendly, patient, and understanding. It was a great experience dealing with Don.

Pegb12874

Dec 30, 2011

I bought my car - a beautiful CT200 hybrid from Jerry Amaya. He completely changed my opinion of car sales people. He was so authentic, listened to what I wanted in the car, and was helpful when we were constructing the fair price I pad for the car. I lived about 45 minutes from the dealership and he also served as my own personal GPS (with good humor) as I was trying to find the location. Thanks goodness for my new on-board NAV! If you want a laid back, no pressure, honest experience buying your car - I wholeheartedly suggest you visit Jerry at Stevinson Lexus in Lakewood.

jerry westhoff

Dec 21, 2011

We've been dealing with Stevinson Toyota (Lakewood) for about 10 years & Stevinson Lexus (Lakewood) for about 4 years - both have been fantastic! Whether dealing with the Service or Sales department, we are always treated with respect. Keep up the good work!

TheFlash2

Dec 13, 2011

... Highly recommend Jason Sheffield as Customer Service ! He is very friendly and helpful guide me solve the problem of my first Lexus even I'm not bought that vehicle at this dealer . Thanks again Jason !

va.musick

Dec 1, 2011

Mr. Amaya did all the follow up he told me he would do. It was a very smooth process of buying a new vehicle. We had been to the other dealership, Kuni, and had an extremely bad experience and Mr. Amaya made us feel very comfortable.

samiamiam5

Nov 28, 2011

This is our third new Lexus purchase from Tony Esposito in 3 years. He's friendly and treats us with respect. Very comfortable to work with. After the purchase, he always goes over the car features with us and even loads our cell phones into the system. Great guy. Great company.

jacksonvalerie

Nov 27, 2011

Thanks to Rob's great sense of customer service and compassion, my 1st experience with Stevinson Lexus has been an amazing one. What could have been daunting and disappointing ended up nothing short of a miracle because Rob took the time to see me and hear my story. As a result, today, I am thoroughly enjoying a beautiful 2007 Lexus, ES350. Thank you Rob, Derek, Stevinson Lexus of Lakewood and Lexus Financial!!!

ashumisra

Nov 21, 2011

Being a repeat customer, I am happy that Stevinson Lexus of Lakewood has maintained their high quality of service. This is the second car I have bought and looking forward to buy another car some time next year.

MIKE MARANO

Nov 16, 2011

THOUGHT THE OVERALL EXPERIENCE WAS A MUCH BETTER ONE THAN WE HAD EXPECTED...BOTH DON AND ROB WE VERY ATTENTIVE AND MET OUR CONCERNS AND CAR DESIRES...THANK YOU FOR A GOOD EXPERIENCE AT YOUR DEALERSHIP...MIKE

LENJACOB

Oct 31, 2011

BRENT TURNER DID A GREAT JOB. We changed our minds on the color we wanted at the last minute and he was able to accommodate us in a very professional manner.

susanmitchell

Oct 23, 2011

Rob was a great person to work with. We are thrilled with our new car, RX450H. We just returned from an extensive road trip and are very pleased with the car. Rob spent over an hour with us explaining the features. He was friendly, knowledgeable, and efficient. We were very happy to have worked with him and Stevinson Lexus.Jerrel and Susan Mitchell

blackjackriley

Oct 20, 2011

As always, my wife and I were very pleased with everyone at Stevinson's in Lakewood. We havn't driven our new 2012 Lexus much so far, but will give a follow up in a few weeks. I did see Kent Stevinson last week and told him how pleased we were. Thanks again for your handling this transaction. Sincerely Jack and Nancy Riley

MsRubyCO

Oct 17, 2011

I am now the proud owner of my 3rd Lexus, Mike was able to get me into a brand new vehicle, he was patient, friendly & accomodating. I like the product & the presentation, Stevinson Lexus does an incredible job of conveying the level of service that far exceeds most car brands & dealerships. Mike is a great representation it as well. Thanks for my amazing new car! Best Regards --P. Chiarello

dclones

Oct 8, 2011

I had the pleasure of buying my vehicle from Brent Turner at the Stevinson Lexus Dealership. I stopped in on my way home from work just to "check out" their inventory and Brent made it so enjoyable that I ended up buying my vehicle in under an hour. I have had plenty of experience in dealership shopping so I initially was dreading it, but Brent and the dealership made it a great sales experience; "no pressure", professional and friendly attitude, no back and forth negotiating. I really felt that Brent listened to me and cared about the end result. I have been spreading the word, great salesman and great dealership! I will definitely be back for repeat business.

rcl1849

Oct 7, 2011

We have purchased 5 cars from Mike in the last 13 years. Let me say it was not because of the price...a fair one but we certainly could have spent less on another make/model. No, we go to Mike and Stevensen Lexus becuase of their unparrelled courtesy, friendliness and extreme service! And Mike is the furthest from the "slick-haired" pushy salesman! He is a great listener and patient. He goes out of his way to quarantee our satisfaction and ensure our buying experience is pleasurable!Please give Mike a chance...you will be happy you did!Bob Landrum

reidbo007

Oct 5, 2011

I was referred to Doug by a friend who told me Doug was a great person to work with when buying a new car. I was not disappointed. Doug was courteous, knowledgeable, respectful, and a delight to deal with for my purchase of my new GS350. His humor is a welcome addition to his salesmanship. I would recommend Doug to my friends and family. I used to buy Volvo but only Lexus from this point forward and only from Stevinson Lexus.Reid Goodman

Wildblu1

Sep 29, 2011

Thank you so much Rob for making my purchase of the 2012 Lexus GX460 so enjoyable! From the moment you contacted me from my online purchase request my experience was WORLD CLASS !! You made the whole experience fun and efficient and I am grateful for your continued dedication to excellence! I am referring my friends to you the next time they want to purchase from Stevinson Lexus. I have purchased over 6 Lexus vehicles over the past 12 years and this purchase was hands down the BEST experience I have ever had. Thank you again. I also thank you for the lunch and the package of amazing cookies I got in the mail today thanking me for my business! Best of regards to you. James T.

LexusHybridFan

Sep 27, 2011

We have purchased or leased four vehicles from Stevinson Lexus. We have always had excellent service in all departments: sales, finance and service. Our latest experience was no exception. We drove onto the lot "to look around"... then we met Brent Turner. He was very friendly, helpful and answered all of our questions. He was able to get an appraisal on our 2006 400h which started the wheels in motion and led to the purchase of our 2011 450h. We are very happy with our decision. However, I was even more impressed when we returned to the dealership the next week for followup. As we walked back to the car, I noticed it was clean and shiny once again. Brent had excused himself and gave the car a quick wash 'n dry. Now that's going above and beyond! I'm a fan.

laurenbeattie

Sep 23, 2011

We had a really positive experience at Stevinson Lexus of Lakewood! The value was good, and the staff was professional. They have been very generous with gifts thanking us for purchasing with them. Mike was very knowledgable and down-to-earth. He was courteous without being condescensing. The only downside we experienced was when we went back to sign the financial paperwork and some of the the other salesman were being rather unprofessional and rude. We highly recommend Mike!

donmarq

Sep 18, 2011

Stevinson Management,We wrote off Stevinson Lexus after returning our 1st lease Due to location, we walked into Stevinson to look at a couple of models with the intention of buying/leasing a car from Kuni if we decided on a Lexus. We ran into Mo Ozmai (knew from Fashion Bar) and he turned a very negative experience into a positive relationship. I stress relationship; we appreciate the service and his willingness to assist us without pressure. Mo is professional, courteous, and always responsive to our questions and needs. Mo Ozmai is the reason we leased our 2nd and our 3rd Lexus from Stevinson. I am sure you know how fortunate your company is to have Mo part of your team.Satisfied Customer,Don and Sherril Marquess

hollykrn

Sep 17, 2011

I went to Stevinson Lexus after a lady hit me, totaling my RX 330. My experience with Doug immediately was exceptional. He was professional, knowledgeable and most important not pushy. He even went out of his way to give me a print out of what my RX 330 booked at. He has responded to all questions and emails promptly.When I had a situation occur in the service department Doug was very helpful and able to assist me in solving the problem. I would definitely recommend him.

kmack4143

Sep 17, 2011

I just purchased my second Lexus, first from Stevinson Lexus, and was thoroughly pleased. Being a previous Lexus owner I have come to expect a special type treatment and my experience with Brent Tucker met and exceeded all expections from the first time he met me on the lot when I was looking at cars all the way through the sales experience. He was very professional, knowledgeable, and his attention to detail was remarkable. Her treated my wife and I as if we were his only concern and made sure we taken care of. It is the small things that they do at Lexus that makes you continue to come back again and agian. When you go to Stevinson looking to buy a new or pre owned vehicle, definately ask for Brent, you will not regret it! Thanks Brent for treating us like MILLION DOLLAR customers.Kervin and Georgette Mack

dheckart

Sep 15, 2011

Bought a new Lexus 350ES in May. Pleased with price. Soon there after the household cat ate the shark fin antenna off the roof, and they replaced it (not covered by warranty). Next we caught a big rock in the windshield. Living 350 miles away, we were resigned to the fact we would have to wait until November - our next trip to Denver to get it fixed. However, Tim Jolicoeur, was very persistent with the windshield insurance (they sold us) company, and now plans are being made to ship the windshield to a local glass shop for replacement. We are pleased with the extra effort. Our experience is that they go the extra mile on customer service.Dennis and Elaine HeckartRiverton, WY

zoobadog

Sep 15, 2011

Brent Turner is by far the BEST car sales consultant I have ever encountered. Even though my wife and I were purchasing a pre-owned Lexus RX300, we were given the same attention and courtesy that is extended to new car buyers. This is the cleanest used car I have ever seen. The interior is like new and the exterior is in great shape as well.Brent took the time to work with us, explain everything about the vehicle from its history to service record and how all of the gizmos and gadgets work. You can tell that Brent takes a great deal of pride in Lexus and the Stevinson dealership. Although we have purchased only Toyota products for 25 years, this is our first experience with Lexus. We will definitely be back!!What a treat to work with such a professional organization and with such a high caliber sales consultant as Brent Turner.Thanks for such a great car buying experience!!!!Kurt & JeriWheat Ridge, CO

jackdebroekert

Sep 12, 2011

I have purchased 2 new RX's from Rob in 7 years and it has been the most pleasurable experience I have ever had purchasing new cars and I have been doing so since the mid seventies. Rob is very professional and treats you the same way. Your time is as valuable as his, he doesn't play head games with you during the negotiations and answered all questions and made sure that your comfortable with the deal. Stevenson is a cut above all the other dealers in the area both in the way they treat their customers and in the value of the deal. If you are looking for a Lexus new or used, don't miss Stevenson and ask for Rob, you won't be sorry.

mfrias

Sep 10, 2011

This is the second new vehicle we've purchased from Mike at Stevinson Lexus. He's professional, friendly and works hard to find the car perfectly to your liking. Even though it was his day off, Mike returned all phone calls and correspondences immediately. The day we picked up the vehicle he spent 90 minutes with us making sure we understood how everything worked. Clearly he has an in depth knowledge of the vehicles he sells. We would highly recommend anyone looking to buy a Lexus work with Mike. Marilyn and Chuck Frias

kcnbsd

Sep 7, 2011

I have purchased many used cars. Stevinson Lexus is one of the best dealerships that I have ever dealt with. Friendly and not pushy. They were honest about the whole deal and my internet salesman, Craig B. was fantastic. He even brought the car to me so I could test drive it, that sold me right there.

thisiscrazy

Sep 6, 2011

THANK YOU BRENT! You were so wonderful- a breathe of fresh air! We drove all the way from Grand Junction CO, and wasted most of our time over at Kuni Lexus in Littleton. It was an awful experience and he made us feel like it wasn't a wasted trip to Denver (4hours away from home) He really cared about us, treated my sister mom and I all the same. And took the time to really get to know us and find something that fit our needs. He was very smart helpful, and funny. He made it VERY enjoyable! EVEN with knowing we really just wanted to get home at this point. He is just such a great, personable guy. Who DOESN'T waste your time, he is very honest, and to the point. Along with being very intune with what your feeling. He really genuinely cares about getting you the car that fits your needs. He was just a wonderful person to work with. We will all be recommending him to anyone looking at Lexus in Denver!

tundra63

Aug 30, 2011

Everybody at the dealership had such a great positive attitude. It was a pleasure too be in that type of dealership enviroment. Craig Bluhm was professional in every way. He created the best car buying experience I've ever been in. Thanks Craig

ERoss

Aug 30, 2011

Mike immediatly contacted me when a Lexus of my dreams appeared on the lot! It was everything I wanted and more (HS 250h). We drove the car home later that day.

Solutionseven

Aug 29, 2011

Great service, fair pricing and no back and forth negotiations. Dealer was willing to work with us to ensure our satisfaction. Great experience and value. Brent Turner is very professional and we truly felt he was on our side.

disappointed person

Aug 27, 2011

This dealership has the worst customer service I ever experienced. Just to bring people to their dealership they post false advertisements. I came all the way from Colorado Springs because I found their add in the internet and called prior to make sure that car is still available, until the last minute on the phone they kept saying it is there. But when we came apparently car was sold a while ago. And whatever they tried to offer me instead wasn't even close plus they couldn't even offer me any other Lexus to match that price from add. So people don't believe these advertisements even when you check that over the phone. They just trying to bring you and sell some other car, not even Lexus!!!!

MikeWOC

Aug 17, 2011

Tony Esposito is an exceptional car salesman. He was very friendly & knowledgeable working with us. Tony went out of his way making sure that the car was exactly the way we wanted it. Tony went over the operation of the controls in the car before we drove it home. We would highly recommend Tony to anyone who is looking for a good quality car.

tgoulding

Jul 27, 2011

Rob was so easy to work with. He made the whole process from start to finish a complete pleasure. It was even fun! Thanks Rob for being so professional. I would definitely recommend this dealership and would come back myself.

finleyca

Jul 7, 2011

I had a great experience with Stevinson Lexus in having my prior Lexus serviced over the years, despite not having bought the car from them. I recently traded in my car and purchased a certified pre-owned car that was within my planned budget and met my needs. I was never pressured by Rob Denniston, the Internet Sale Manager, to look at, or purchase anything outside of my interest or price range. It was a refreshing car buying experience.

billkurz

Jun 28, 2011

I first met Brent several months ago when I was beginning the sales process. He was helpful in my initial search and didn't pressure me to 'buy today' as I've often experienced in the past. Brent let me take out several models to test drive which was a great way for me to learn more about the current product line and how they had evolved from my 2006 400H. About three weeks ago I started getting more serious about my next purchase. Since I live fairly close to Kuni Lexus I stopped by to see what was on the lot. While I have worked with this dealership in the past I couldn't help but feel I was getting a little bit of attitude from their sales staff. Maybe the fact that I was wearing shorts and sneakers didn't give off the impression I was a serious customer, I don't know. After getting contradictory, and subsequently erroneous info on delivery dates from Bill Owens at Kuni, I realized I was in the wrong dealership and got out of there soon after. Not a big surprise I never got any other feedback from these guys. Kuni could/SHOULD steal a page from how Stevinson Lexus deals with customers. After locating Brent's card, I arranged a visit on a Saturday. Learned from Brent he was delivering a car when I was coming in but made arrangements with an associate to take care of anything I needed. I was blown away that he had the GS, IS and ES lined up for me to test drive which was great. Since Stevinson is located right by 6th Avenue and I-70, it is the PERFECT place to test a car on hwy and mountain roads! Great acceleration in all the models but I ended up with the ES 350 and could not be any happier. Don't hesitate to call Brent for new or used car questions. In my opinion, the best sales guy I've had the pleasure of working with and he works for arguably the best dealership in Colorado.

catcar

Jun 23, 2011

My husband and I stopped in to have the oil changed in our 2009 IS 250 on 6/18/11. We decided to look at the RX 350's while we were waiting for the service to be completed since they got us right in. We were approached by salesman Brent Turner within a minute of us walking onto the lot. While we have always been very pleased with the service at Stevinson Lexus (we've purchased from them before), Brent's service was OUTSTANDING. We told him that we were considering the RX 350 in the near future and he immediately asked if there was one that we would be interested in driving while our car was being serviced. We quickly found one that we liked and he brought us the keys and turned us loose with the car for as long as we wanted to take it. We ended up trading our car in and leaving with the RX 350 a couple of hours later. Car shopping is never something you consider to be a pleasant experience, but I can honestly say that Brent and the staff at Stevinson Lexus make it downright enjoyable. I would HIGHLY recommend this dealership to anyone.

vwambolt

Jun 22, 2011

Randy has been my service rep for probably 4 years and he is great. He is always friendly when I call, returns my call promptly if I have left a message and gets me scheduled right away. Most of the time he is waiting when I arrive in the morning and I am in and on my way to work with my loaner in a matter of minutes. He is knowledgeable, professional and makes me feel comfortable with the service I receive at Stevinson. I have been very pleased with both the service work and customer care from Randy and Stevinson Lexus. VickiPine, CO

rolyatm

Jun 20, 2011

Worked with Craig Bluhm in the purchase of a Certified Pre-Owned Lexus. The overall experience was outstanding. Craig's attention to detail and follow-through was second-to-none. I would highly recommend Craig & Stevinson Lexus.

Jamesaknox

Jun 18, 2011

I began the dreaded search for a new car by researching Consumer Guides 2011 Cars magazine. I hate car shopping, and only do so every ten years or more. As a prospective buyer I feel like I put myself at the mercy of intimidating and manipulative salespeople who use any scheme, strategy or scam they can devise to lure me into overpaying for a vehicle.The good news is, though expecting someone with unfavorable personality characteristics such as being sneaky and underhanded, this premise proved to be unfounded. Both Brent Turner and Rob Lazarus were professional, personable and courteous. They turned a potentially unhappy undertaking into an enjoyable exercise.Be assured that in the event I may wish to acquire another vehicle in the distant future, I will certainly visit your dealership.Regards, James A. Knox

Collabman

Jun 17, 2011

I Just leased a new IS-250 from Stevinson Lexus and the experience was simply outstanding! Both Rob and Gary went above and beyond in getting me the the vehicle I wanted at the right price. Rob searched for my vehicle, found it and had it shipped to Stevinson Lexus at no cost to me - what more could you ask for? When the vehicle arrived, Gary contacted me and scheduled a time for me to arrive and pick it up. Gary had it detailed and in perfect delivery condition. He then spent time going over the technology, uploading my phone book and familiarizing me with the interior and exterior. The attention to detail by both Rob and Gary was stellar. If you are looking for a Lexus vehicle, vist Rob Denniston or Gary Sanders at Stevinson Lexus. They will take complete care of you, provide a wonderful experience, and get you the car you want, at the right price. Finally, Rob and Gary epitomize customer service, integrity and are two gentlemen you can trust!V/r,Myron S.

mellyn66

Jun 16, 2011

I have been taking my car to Stevinson Lexus for service since we moved here a couple of years ago. I can't say enough about the extremely high level of service, friendliness, and professionalism each time I come in for service. Paul Genest is our service manager, and he makes certain I am 100% satisfied with everything. He would never want me to drive away with any questions unanswered or doubts about the service I have received. Everyone I have encountered at Stevinson really cares about the customer's satisfaction - it just shows as you walk down their hallways. I would have to say this is one of the more pleasant things on my "to-do" list that I have since I never have to worry about the outcome.

Mary Howard

Jun 9, 2011

Tony was very friendly and showed us how the many features of the car worked. When bringing the car back for flat tire he tried to get the 3 months free of XM radio. I have bought three cars from Stevinson Lexus and like the service I receive there.

rayshunwalker

Jun 9, 2011

Where do I begin???The encounter and customer service at Stevinson is now my paramount. I have purchased a total of three Lexus RX s in the last 6 years and must declare that every round goes higher and higher. Although I wasnt sure that Lexus would be the make I would go with for my next purchase, I made a trip by the dealership just to see what they had in their pre-owned inventory. Unfortunately, the inventory did not have a vehicle that was a good fit at that time. After leaving the dealership, I received a call from William Gallagher who asked me if I was still in the market for a vehicle. Although I was leaning toward a Mercedes ML 350 when I received a call from Brent Turner on his DAY OFF to ask me to not make a decision until I come in and see the car they had just took into inventory, I decided that it was worth exploring. Mr. Turner convinced me that I should stick with what works! Mr. Turner went the extra mile to satisfy me by making sure all scratches and minor cosmetic issues were fully corrected. As a courtesy, I had the pleasure of driving the 2011 RX loaner vehicle (probably my next vehicle) while my new RX was being serviced. The fact that Mr. Turner checked on my satisfaction with the new vehicle after the purchase made it clear that he was more so interested in the CUSTOMER and not the SALE. It feels good to know that there are still employees who are genuine and just plain ole good people. AS most people fear, many car salesmen are deceitful and dishonest. That was NOT the case at Stevinson. I feel that Stevinson has acquired a great team from Mr. Gallagher management to- Mr. Tuner sales help to- the service department to- me A SATIFIED CUSTOMER. Hats off to Stevinson!!!

jenniferisaac

Jun 8, 2011

WOW - Where do I begin. What an amazing experience! In the past I have dreaded looking for a car. The entire process is stressful and in most situations I have felt pressured. I felt none of this while dealing with Brent.Doing business with Stevinson Lexus of Lakewood has been hands down the most pleasant experience I have ever had while buying a car. Brent took care of me from the minute I stepped out of my car. He showed me exactly what I was looking for and made me feel comfortable. He has called me after the purchase to check in with me. I didn't have time to go over all the features on my car the day I drove off the lot so Brent has kept in touch and followed up with me to ensure that I know everything I need to know about my vehicles features. The entire experience was more than pleasant the whole way through from working with Brent, to financing all the way to detailing. Everyone was extremely friendly (seemed to care about me personally) and best of all they were able to get me an amazing price on my new car. I will continue to do business with Stevinson Lexus of Lakewood for years to come.

LindaO

Jun 7, 2011

I have used Stevinson Lexus to purchase several cars in the past. I love the dealership and their professionalism. Tony Esposito was so helpful getting me started on my new purchase of a h400RX. It was a bit more of a learning curve than my last RX, but Tony demonstrated how to use all of the controls on the dashboard and helped me set up my bluetooth and address book from my iPhone. Very knowledgable about the Lexus overall, and accompanied my on my first drive with it.Your Service Department is always so helpful in getting me a loaner when I come if for a checkup. My car is always cleaned and ready to go when it is promised. Your Service Personal go out of their way to make your visit quick, and get you on your way. I've never had to return my vehicle for further work when I have had it serviced. It has always come out of your dealership working properly. My husband and I have known Gary Radeke for several years and he is always available to talk about "Lexus" with us. My brother purchased a Lexus 400RX from him and loves the car. We are happy to recommend your dealership to our friends and family, because we have never been treated better in any other dealership we have been to.

SeaJaye116

Jun 4, 2011

It has been such a pleasure working with Brent Turner at Stevinson Lexus West. Over the years I have worked with MANY sales associates but I have rarely dealt with such a genuine and forthcoming individual as Brent. I appreciate that he did exactly everything he said he was going to do and in such a timely manner. There was never any pressure or gamemanship with this deal. It was REFRESHING! I look forward to working with Brent in the future and will certainly refer any family or friends who want to join the Stevinson Lexus Family.Thank you so muchSeaJaye Sillasen

jeanniemcl11

May 30, 2011

The service department (especially Reggie Rodman) has been great for the several years that I've take my cars to them, including my most recent maintenance work. Reggie, especially, is attentive & helpful, and goes out of his way to get the job done properly & on time. The dealership is good, but he is what makes it special.

nancy palsulich

May 30, 2011

I haven't bought a car from a dealership in 25 years, usually avoid them like the plague. I went to Stevinson Lexus because through my research I had decided I wanted to buy a Lexus but didn't know which model and a dealershp allowed me to see all the models in one place.From the outset Brent Turner was gracious and low key. He helped me see the differences between the models I was interested in without any pressure. When I told him my husband was ill and I wouldn't make a final decision until he was feeling better, there was still no pressure. I was undecided between two models so he arranged for me to drive each of the models for several hours, even overnight.Brent was careful to give me all the details of the Certified Pre-owned warranty and went into what the dealership does for its' customers (all in writing).When I made the decision to buy from the dealership, Brent introduced me to several people I would be interacting with in the future. All were as friendly and low-key as Brent. I've been in business all my life and I really believe your people make your company. As far as I can see, Stevinson is extremely selective in hiring.When I picked up the car it was showroom pristine. If I had not known the year I would have thought by appearances the car was new. I was welcomed into the "Stevinson family". Obviously I went away a believer. If my experience continues on this level, Stevinson has made a customer for life.Drove it to the mountains this weekend-I love my new-to-me Lexus. Thank you so much.

KellyStratman

May 24, 2011

I always recommend Stevenson Lexus to Friends, Family and Neighbors. My neighbor came and purchased a Hybrid SUV after I told her over and over how reliable the vehicles are, how they hold their value and how no other Dealer or company delivers the level of service that Stevenson Lexus of Lakewood does.I've been intending to send a card to Lexus for over five years to tell them how fantastic Reggie is. I'm sure all of the service personnel are fantastic but my husband and I both ask for Reggie every time. He knows us on sight and over the phone. He is aware of both our vehicle's histories and always delivers personalized service. I've called Reggie when my battery has died, when I've locked my keys in the car, when I couldn't get my garage door to program, when I've needed acessories ...and the list goes on and on. If I don't reach him, he ALWAYS calls me back in an hour or less which I think is amazing! Reggie has taken care of every service on our cars and he handled the replacement of my shattered sunroof which was covered by my insurance. It was SO easy and hassle-free. Once I was stranded in my newly purchased 2005 GX470 and I had my 2 year old and my newborn with me. I was close to Stevenson so I called Reggie and he sent someone to jump my battery and also to check it. We were back on our way in less than 30 minutes.....this is a story I always share with people that ask us about our vehicles.We've purchased BMW and shopped Cadillac and Audi but always end up buying the Lexus. The service at Ralph Schomp is horrendous and our salesman was fired just a month after our purchase. Cadillac refused to stay within our budget and kept calling us about cars that far exceeded what we wanted to spend.We have felt very fortunate and very satisfied to be able to work with Reggie in service and Mo in Sales year after year after year. As a Recruiter for the past 15 years, this is a clear indication that Stevenson Lexus of Lakewood offers an environment people enjoy working in as evidenced by the years of service your employees accrue. It's so nice to walk in and see familiar faces and to be recognized and treated kindly. We are loyal Lexus customers based on all of these reasons!

tinabell

May 20, 2011

I worked with Craig Bluhm at Stevinson Lexus of Lakewood after he responded to an inquiry about a vehicle I made on line. Craig provided excellent customer service and took the time to crunch numbers with me over the phone to see what the price vs.payment would be on the type of vehicle I was looking for even though he had no idea if I was a serious customer or just looking. Craig always promptly returned my phone calls and spent hours with me at the dealership while I was deciding on a car. I felt like he went the extra mile to get me into the car I wanted at a price I could afford. He was etremely accommodating when I asked for additional interior and exterior detail work be done on the pre-owned car that I purchased. He made my car buying experience very easy and as stress free as possible. I would highly recommend both Craig and Stevinson Lexus to any potential customers.

david juan

May 19, 2011

I have been buying parts from stevinson lexus for about ten years now . I would like to send my appreciation to my parts guy Micah Kazmarski. He is my primary parts sales person and has always taken very good care of me. I would recommend their parts department to anyone.

Jkennedy111

May 18, 2011

Craig Bluhm did a great job and I recommend shopping at Stevinson Lexus in Lakewood CO. The dealership offered a fair deal and was upfront with the process. The service staff is professional and kept their promises. They offer valet service, but I have not tried it

rcaldwel

May 11, 2011

Larry Lippard, Service Consultant, is extraordinary. He has kept me informed throughout my ownership of the Lexus GS 350 AWD vehicle, which I purchased new. There have been recalls for valve spring replacement and to recalls for squeaky brakes. Not ideal in an expensive car, but Larry made sure they were handled perfectly. Other routine service is performed with excellence and is always carefully supervised. Larry also makes sure that I get an excellent, virtually new, Lexus loaner to drive, while I'm in for service. A fine and engaging person, the Lexus owner is in great hands, using Larry Lippard as their service advisor.

DTNIMROD

May 3, 2011

THEY HAVE THE BEST PARTS DEPARTMENT I HAVE EVER DELT WITH IN MY 35 YEARS OF AUTO BODY. THEY KEEP ME UPDATED ON ALL MY ORDERS AND I ALWAYS KNOW WHEN I WILL RECIEVE ALL MY PARTS . ALL THE STAFF THERE CAN HELP WITH THE HARD TO FIND PARTS AND TAKE THE TIME TO GET THE RIGHT PART THE FIRST TIME.

jcardenas

May 3, 2011

The sevice that Stevenson Lexus provides is remarkable in the sense that these people know what they are doing. The freindly staff is always egar to please, and go the extra distance to provide my shop with parts and any other info regarding issues with vehicle we are working on.I know that the parts staff check each and every one of our parts to make sure it is in good condition before they deliver.

samlynn8939

May 3, 2011

I have worked with Reggie Rodman on numerous occasions with 2 Lexus vehicles. He is far and away the best and most conscientious service advisor I have ever had the pleasure to work with. He is always ready to deal with anything that comes up, gets the vehicle to the techs most qualified to take care of what needs to be done, stays on top of what is going on and follows up religiously. As a result of his diligence, I have NEVER had a "do over" or any problem with service done on either of my Lexus vehicles. We bought the 2008 RX350,(new), from this dealership and are equally pleased with this experience also.

ajowid

Apr 8, 2011

In my dealings with Steve, he has always been attentive and very customer friendly. I would recommend Steve.The dealership and their people are friendly, customer-service oriented and focused on assisting people.I take my vehicle for every scheduled maintenance recommended, and their service center is just as good as Steve.

bob babcock

Apr 1, 2011

Stevinson Lexus is by far the best dealer i have ever worked with. I should know I bought all eight of mine over the years from Steve Sekoula the GM and Doug Miner. I feel there integrity, vehicle knowledge, and just as important his follow up is exceptional.. everybody goes out of there way to make sure that the customer comes first. Bob Babcock

sachacon11

Apr 1, 2011

Doug has been our salesperson for the past 11 years when we bought our first Lexus vehicle. He has always given a 100% customer service and keeps in touch with us on occassion.I have sent many friends and family to Doug for new and used vehicles with Lexus.

sherrie setterberg

Apr 1, 2011

Mike Burgmaier helped me to acquire a pre-owned Lexus RX 400H.He was very helpful, patient, knowledgeable and efficient.My experience was great and I would highly recommend Mike to my friends and family for a great auto sales agent. He was very capable and helpful in finding the car I wanted and negotiating a good price for my trade in.

rover3

Mar 31, 2011

My husband and I were looking for an used Range Rover. We stopped by to see Doug Miner and he told us that he had an customer with one who was going to trade one in, but wasn't going to be for a couple of weeks. About 10 days later Doug called us and the car was perfect. I would recommend you see Doug.

rthiret

Mar 31, 2011

I have purchased a number of cars over the years, and without any hesitation I would say that my best experience has been dealing with Doug Minor. His professionalism is outstanding. I believe Doug is always thinking of my needs in the car buying experience and not his own. Doug will always go the extra mile for his customers. I can't say enough about the whole buying experience and the ease that is reflected in the dealerships knowlegable employees. Buying a car can be fun or it can be an ordeal...Doug makes it fun and a worthwhile and easy experience.

sararussell

Mar 31, 2011

Steve Szekula and Rob Lazarus were very helpful to me in the selection of my new CT 200h. In addition, the other employees from the receptionist to the maintenance department made me feel welcome. I have had some questions about the car and both Steve and Rob were knowledgeable and able to answer them. I would certainly refer friends to the dealership.

benevanjo

Mar 31, 2011

I purchased 2 vehicles at Stevinson and each time I worked with Doug.Doug was extremely helpful and knowledgeable. I never felted pressured.I would recommend to my friends and family to purchase a car from Stevinson and ask for Doug. Mr. Lee

John Givens

Mar 31, 2011

Mike Burgmaier from Stevinson Lexus of Lakewood is the most professional dealer representative we know. He is absolutly incredible with his knowledge and expertise and always goes the extra mile to make our family feel important and special. We have leased/purchased 5 lexus models from Mike and would not consider working with anyone other than him and Stevinson Lexus. The service team provides concierge treatment which allows us to get in and out with minimal disrutions to our day. It is actually more like visiting a first class hotel then it is a auto shop. The customer waiting area is better than any Starbucks and the food and drink options make any slight delay a pleasurable expereince.Once I had a flat tire on our LX 470 and Mike's road service team, true to form, came to our rescue. The courtesy roadside service was fast, effecient and extremely helpful. We are sincerly grateful to Mike and his team of Lexus professionals for all the care, treatment and pampered service we receive.

JoyTravis

Mar 31, 2011

I have owned (3) Lexus ES 300 and (1) ES 350. I was sold on the car after owning the first one.However, at the time of the 3rd purchase, I decided that the sales personat Stevenson was too uninformed and rude to buy my brand new 2007 ES 300 from him.So I went to Kuni Lexus. It was a plesant experience, however I live in Evergreen and Stevenson was much closer for me. WOW !!!! what a difference experience. My salesmanRob Lazarus what not only well informed, but extremly plesant to deal with. I even attended a Saturday morning school where I learned all about my ES350. I do recommend him to all of my friends and will continue to do so. This person is Outstanding in his knowledge and taught me alot about my car thatI was not aware of. YEAH !!!!!Joy Travis31221 Divot DriveEvergreen,CO 80439(303) 674-6670I most definitely buy all of my cars from him

meghanS

Mar 31, 2011

I literally went to over 25 dealership-both Lexus, BMW, Mercedes, and Jeep-looking for the right fit. Mike walked me through all of the positives of buying a Lexus and was very friendly in his approach. I didn't feel pushed into anything and know that I made the right pick because of it. I have since taken it back for service and they have been just as friendly.

peter parker

Mar 31, 2011

I first went to Kuni Lexus,they said they could not locate the vehicle I wanted, CT200in granite. I proceeded to Stevinson Lexus and they found the right vehicle right away. They beat the Kuni deal and I placed my order.Rob,Steve and Bill and Eric were great. They really know their product even on a brand new vehicle like the CT200.The entire sales experience was terrific,and as a owner of three previous Lexus luxerycars,even I was surprised by the experiance.Your people are the best.Now for a vehicle overview...It isn't often that the hype of a vehicle measures up to the real world conditions, but, on my previous ES350 and especially on the new CT200 the reality has far surpassed the claims.My new Ct200 is actually averaging 52 MPG in eco-mode, the ride is fun and secure.The design is terrific.I can't wait to take it on a long cross country trip.My Peter Parker "spidey mobile" is very hot..and for a man of 64 that says alot.Thanks againpete parker

720leif

Mar 30, 2011

I had spent several weeks searching for a nice pre-owned hybrid before meeting Craig Bluhm at Stevinson Lexus of Lakewood. I can easily say that Craig had provided me with the best service I had ever experienced in purchasing a vehicle. Craig was very professional, polite and genuinely friendly. He took the time to listen to me and answered all of my questions in a very calm, respectful and understanding way (as Im sure he has heard the same questions many times before). I never felt like just another customer when dealing with Craig. Honestly, if you are looking for the best in car sales your search will end with Craig Bluhm at Stevinson Lexus of Lakewood.The facility itself was immaculate. The car more than exceeded my expectations, it was spotlessliterally spotless, and it runs and operates flawlessly. In regards to both the cosmetics and the mechanics, the professionals at Stevinson Lexus of Lakewood are fanatical about giving you a perfect car. You could see how passionate Craig was about this when he was telling me about the process his pre-owned vehicles go through before they are re-sold. By the way, by car smells great! I would definitely buy a car from Craig Bluhm again. I would also highly recommend both Craig Bluhm and Stevinson Lexus of Lakewood to all of my friends and family. This was by far the best car buying experience I have ever had.

horvathpatrick

Mar 30, 2011

Stevinson always continues to impress me with their service and attention to business. I was looking for a specific suv for my wife. Craig Bluhm worked daily trying to locate the vehicle and updated me daily with the status. When he could not find the specific vehicle, he came back to my wife with an alternative which she liked and we had a deal. Craig, partnered with Mike Ayres, went out of their way to make this purchase very easy. I now own tow Lexus vehicles--I think you have created a long time customer. Thank you for your service and attentiveness. Patrick & Carol Horvath

kbherren

Mar 30, 2011

the reason why I have given such a positive rating to Stevinson Lexus of Lakewood is because of the hands on service and support i get from Doug Miner. He has been a great help to me. I have purchased four cars from him in the last three years and have always had a great experience. He understands his business. He understands that his clients are busy. When I arrive all is in order and ready to go. Whether that means a car to test drive, a loaner for service or all the paperwork simply ready to sign so I can be in and out quickly.I also appreciate that Steve Szekula is a hands on GM and constantly willing to assist if need be. Thanks to all the good folks at Stevinson Lexus of Lakewood for taking care of me and for making it easy.

Larry Hutfles

Mar 30, 2011

I have had the pleasure of working with Craig Bluhm on two different occasions and purchased the vehicle both times. The latest was on 3/28-29/11.Craig is very professional and straight forward and extremely helpful.His customer service is outstanding, bar none.He follows up with everything you would hope to get and more.He doesn't just make a sale and then abandon you.I would certainly recommend this dealership and Craig, specifically, to anyone.Stevinson Lexus has always been extremly friendly and very customer oriented.Thank you Craig,Larr H.

lisacee

Mar 30, 2011

I had not bought a car in 13 years, and wasn't sure what to expect as far as dealing with a salesman. A co-worker referred me to Stevinson, and the rest was easy. Doug Miner called and asked what I was interested in, when I'd like to come, and we set up an appointment. He's very knowledgeable, but not high pressure at all, and the whole buying process was smooth. I started out thinking I wanted an IS, test drove it twice, and then I changed course and started all over with the ES, and Doug was nice and patient. He put me at ease, while still being very professional. There was a very minor issue when I took delivery of my car, and Doug apologized profusely and insisted that I enjoy a dinner out and send the bill to him. I've called him a few times with questions, and he's always made sure I'm satisfied. I'd definitely call him again for another purchase.

marc

Mar 30, 2011

I buy a new car every 2 years. The past 15 years I have only driven Lexus cars and purchased from Doug Minor at Stevenson Lakewood. I have also purchased Lexus cars from him for my family and have sent many friends to him. He knows my personality and purchase habits and makes the process of trading and buying a new car very simple and non time consuming. Doug also stays in contact continually to make sure that I am taken care in every aspect of the dealership.

gthow78

Mar 29, 2011

We had a positive experience at Stevinson Lexus of Lakewood. It was a bit of a drive for us but, we knew what we wanted and we were lucky enough to find it there. The hardest part was deciding what color to get. Thanks for making our new purchase so easy.

BuilderMan

Mar 26, 2011

I was in the market for another new vehicle. While shopping, I stopped by Stevinson Lexus of Lakewood and was greeted by Mike Burgmaier. He was knowledgeable, friendly, and extremely helpful. Mike helped me find the perfect vehicle to fit my needs. And, the price was $1,500.00 less than that of the other dealer I had gotten a quote from. Thanks to Mike Burgmaier and Stevinson Lexus, I'm a very happy customer!

ers213

Mar 26, 2011

We purchased a 09 Lexus RX350 today from Stevinson Lexus and we worked with Craig Bluhm. This was the best car buying experience I have ever had! His customer service was 5 Star. All sales people should be like Craig and deliver high customer service, be respectful and always be honest. I was in and out of the Lexus dealership in an hour and I couldn't ask for anything more! I would highly recommend this dealership and would suggest you ask for Craig Bluhm.A very big THANK YOU to Craig!

isselhardt

Mar 26, 2011

Brent Turner, my salesperson was a joy to work with and made the leasing of my 2011 Lexus 450H a breeze. Brent is not a high pressure salesman, but very effective and gets the process completed without a hassle for the customer! I would recommend Brent Turner to anyone wanting to buy or lease a new Lexus from Stevinson. The Service Department also provides excellent customer service! I have leased all of my Lexus vehicles from Stevinson since 2000 and and have always received the same great service in the sales and service departments. Each one of my leased vehicles is still in my immediate family as they are great cars and I always have a buyer as I get ready to lease the next new Lexus!!

DJacobson

Mar 23, 2011

Stevinson Lexus' sales rep MIKE BURGMAIER has provided remarkable total customer service subsequent to our purchase of a used 04 LS430. AFTER THE PURCHASE, Mike has been a strong advocate for, and has gone "well above and beyond" to assist, my elderly mother with vehicle maintenance issues. Mike is a class act, and we STRONGLY RECOMMEND him to anyone wanting the very best customer support!

rltigges

Mar 23, 2011

MIKE BURGMAIER, sales representative for Stevenson Lexus, has been very honest, straightforward, and otherwise professional in our purchases of new vehicles (LS 460 and LS600hl). We wish to continue this association in the future and have not hesitated to recommend him to others we know.Above all, Mike makes us feel comfortable by taking whatever time is necessary to research and respond to any questions we may have had. We have deeply appreciated Mike's care and attention.Leland and Ruth T.

awalter

Mar 21, 2011

I cannot say enough great things about Doug Miner. Not only was he incredibly knowledgeable about all of the Lexus vehicles, but also he was incredibly patient in answering and researching my numerous (and sometimes admittedly obscure!) questions about hybrids. I never felt pressured and when I made my purchase I knew that I was paying a fair price for a vehicle that I absolutely loved. Doug is a true professional and I will happily purchase my next car from him as well as continue to send all of my friends and family members to him. Thanks for a great car buying experience!

bongbee15

Mar 21, 2011

His knowledge about Lexus vehicles was exceptional. He explained all of the instruments inside the car very well and even helped out with setting the vehicle up. His service was excellent. He listened very well and answered all questions completely. He was also very nice and helped up negotiate a price we were satisfied with. We would strongly recommend all our friends and family to see Brent if they want a Lexus.

drapido

Mar 21, 2011

Mike Burgmaier is extremely knowledgeable about Lexus vehicles. His sales styles comes across as professional, courteous and not pushy. His over all knowledge of other types of vehicle manufacturers helped me to narrow down my vehicle purchase. I would recommend him as an exceptional sales representative of Stevinson Lexus of Lakewood. Ryan O.

ensign1492

Mar 20, 2011

Doug Minor was introduced to me several years ago. I have purchased two cars from him and the experience has been nothing short of exceptional. He researched the cars to make sure I got exactly what I wanted at the price I wanted and his assistance throughout the sales process has been extraordinary. I am now looking for another Lexus with Doug and I am looking forward to another fantastic experience!I will recommend him to everyone I know!

davidburnett

Mar 19, 2011

Mike takes the time to learn what is most important to you and then makes educated recommendations based upon what it is that you want. This is refreshing for this industry. Mike is a true professional, who knows how to work with professionals.Mike also provides a service level that is well beyond others in the industry. This is a truly unique experience in the car industry.

rgcogi

Mar 19, 2011

Mike Burgmaier worked really hard to give me not just the best deal on the purchase of my vehicle GX470 but one that came pretty close to my budget. I am satisfied with the quality of service Mike rendered and the fact that he was reachable even after we closed the sale. Mike ensured that the slight issue noticed was fixed at no cost to me. I therefore strongly recommend Mike Burgmaier to anyone who intends to buy this type of Vehicle.Thank you Mike.

terrywschulz

Mar 18, 2011

We bought a Lexus ES 350 in 2010 from Mo. He is friendly and works with you. The car has been serviced twice for the 5k and 10k service interval. The vehicle comes back properly serviced, washed, vacuumed inside and the tires blackened. Talk about quality of work. Waiting in the showroom while the vehicle is being serviced is a treat. I love the courtesy breakfast of fresh fruit, rolls and several choices of fresh coffee. The quiet ambiance is also conducive to getting some personal laptop work or reading done. After I had the 10k service interval performed one morning, I received a card in the mail offering 15% off any 5k service that same day! I called Mo and he got the service manager to send me a check for the 15%. Not a big deal, but it sure was considerate in this day and age when I am so used to being stiffed.

thomasjc

Mar 18, 2011

The experience at Stevinson is ALWAYS a pleasure. I have bought 8 vehicles there in the last 12 years. I have shopped around, but the deal at Stevinson is ALWAYS the best deal! The Sales Rep we work with is Mo. He is one of the nicest people around, and will always make sure the rest of the transaction goes smooth! I highly recommend this Dealer!!

JudyClimer

Mar 17, 2011

I have worked with Mike Burgmaier for the past few years in coordinating the purchase and scheduling service for vehicles purchased by Mr. Jeff Dorsey. Mike has been extremely accommodating and has consistently fulfilled our requests, which are usually on very short notice. What is particularly exemplary about Mike is his communication with customers. Whether it be coordinating a loaner for Mr. Dorsey while his car is being worked on, or the purchase of a new vehicle, he far exceeds anyone else we have worked with at other dealerships. We can always reach him; he returns phone calls in a timely manner, and follows up to determine if we require further assistance. The service performed on Mr. Dorsey's vehicles has been completed on time, and to Mr. Dorsey's satisfcation. Mr. Burgmaier and Stevinson Lexus of Lakewood go above and beyond to ensure their customers are taken care of and are satisfied.

abechthold

Mar 16, 2011

Stevenson Lexus has been a part of my families life for many years! We as a family have had nothing but excellent service and positive experiences at this dealership!Doug Miner has been the sales rep that we have chosen to work with! He has been very helpful and truthful when investing in a car! We have appreciated his knowledge and expertice through the years as well! Thanks Stevenson for making us as your clients feel safe and cared about! It's so easy tell others about our positive experiences at the dealship! Thanks again Stevenson Lexus!

debbiec_denver

Mar 16, 2011

I have had many excellent experiences with Stevenson Lexus. The cars speak for themselves, but our interactions with Mike Burgmaier are what have made the difference. He is extremely personable, respectful (being a woman I have had many unpleasant interactions with car dealers, but not Mike), and detail oriented. He went out of his way to keep us informed about the delivery date/time of our car. He also spent a lot of time teaching us how to make the most of the car's features when we picked the car up (he even offered to deliver the car to our house if we needed that). His follow up care has been increadible!

gpliakos

Mar 16, 2011

We have owned our Lexus for 10 years and worked with Mike Burgmaier to purchase it and 2 other vehicles. Our experience with each purchase was extremely satisfying. Mike is an awesome Sales Associate who also helps with service issues. Our most recent experience at Stevinson was to have our 10 year old vehicle serviced and we needed help with an issue that could not be addressed by the Service Team, so we called Mike who was able to get it resolved and did such a wonderful job that we will definitely continue to purchase vehicles from him and Stevinson Lexus in the future. We truly appreciate Mike and the Lexus Service Team.Thanks so much! G. and S. Liakos

Kevindann

Mar 16, 2011

On Saturday, March 12th my husband and I leased a 2011 Lexus RX350. What a fantastic vehicle. This was our second experience purchasing a vehicle at Stevenson Lexus with Mike Burgmaier as our Sales Associate. Mr. Burgmaier was absolutely great with both purchases. We felt totally welcome at the dealership and were treated with the greatest respect by all the employees at the dealership. Mr. Burgmaiger took the time to educate us in regards to the purchase/lease decision and was very helpful in making sure we understood so that we could make an informed decision.We would definately purchase another from Mr. Burgmaier at Stevenson Lexus and tell all our friends and family about the wonderful experiences we have had from Stevenson Lexus in Lakewood.Kevin and D'Ann Hopkins

kimberlyfisher

Mar 16, 2011

I have bought two cars from Doug Miner and I will buy more as I was pleasantly pleased with the service he and the dealership gave me! Doug has always given me the best service and information when buying a new car. I've never had to go to the dealership to purchase, we handled everything over the phone then he arranged for pick up. This has made my car buying experiences the utmost convenient and time efficient for me. I would recommend Doug to anyone looking for a Lexus.

MarkLeonard

Mar 16, 2011

I have driven a Lexus for over 15 years. I love the cars and, generally, your service has been exceptional. My most recent experience was the first one which was not good, but everything finally ended up okay. I have purchased all my cars from Mo Ozmai, who is outstanding.

scharter

Mar 15, 2011

Mike was good to us a few years ago when we bought our first Lexus for my wife. So, I bought a second for myself. Three years later, we bought two more. Stevinson Lexus runs a very professional operation. We would definitely recommend them to others who are looking for a premium vehicle.Scott in Lakewood, CO

tym

Mar 14, 2011

me experience at Stevenson Lexus was FANTASTIC. Craig Bluhm is probably the best car salesman i have ever dealt with!!! he made the process so easy and kind of fun, i also got the price i want for the vehicle. i would definitely recommend Stevenson, especially Craig; to anyone who is looking for a new or used vehicle!!Tyler

debj118

Mar 14, 2011

I would recommend this dealership because I have always had great service and immediate attention. I also like the loaner car option when I am getting my car serviced. I appreciate the email notifications and service department. I appreciate getting my car washed and vacuumed while it is being serviced. Stevinson Lexus is a good location since I am from the mountains.

jdavi2goldrick

Mar 14, 2011

Mo Ozmai recently sold us a used car. He was very attentive and professional in meeting our needs. He spent time showing us cars in our price range and was very knowledgable about the car we chose. He also was very helpful during the closing of the deal with both product and price. Mo can be trusted and depended upon to treat his customers well. We have dealt with Mo in the past and both times we have been pleased and satisfied with his service.

cmopperman

Mar 13, 2011

We have purchased several cars through Mike Burgmaier at Stevinson Lexus. He is very personable and he gives you the space needed to make your decision. His knowledge of the various models helps the customer decide which vechile will work best for their family. I highly recommend Stevinson Lexus and Mike to anyone wishing to add a Lexus to their vehicles.

msajcc

Mar 12, 2011

Craig Bluhm was a terrific sales representative--friendly and helpful. He made our purchase easy. We are thrilled with our "new" used car--and the Lexus dealership. The business guys were great, too--very efficient. Thanks for rockin' it, Craig! We appreciate it.

bs.newview

Mar 11, 2011

I will contact Mike for any further Lexus business. He is knowledgable and efficient. I will suggest him to friends and probably will use your service department as well. I feel that the right deal was made at the right time and I have no buyer's remorse

chaserf

Mar 11, 2011

Mike Burgmaier did not know me when I arrived at the dealership late one evening needing considerable help with a difficult issue. When no-one else at the dealership was able/willing to help me, Mike stepped up and gave me assistance well beyond any reasonable level of expectation. Without any concern for the inconvenience to himself, Mike resolved my difficulties with a superb attitude - "you are a Lexus customer needing help and that's good enough for me"!

glenn t.

Mar 11, 2011

My wife and I first came to Stevinson 10 years ago. At that time we met Mike Burgmaier and Mike sold us our first Lexus, an RX300. My wife still has the RX. It has been serviced by Stevinson since it was new. Someday we will be ready for a new car, and if it is a Lexus we will purchase it from Mike because Mike always makes us feel at home when we stop at Stevinson. He is always willing to show us the new models and has very good knowledge of the car's features, down to a very specific level. I am a car guy and Mike is always able to talk details with me. I like to do my own oil changes and the Stevinson shop has been very patient with me when it comes to discussing the specificsof Lexus maintenence. I can be a difficult customer, and the Stevinson shop has treated me with respect and patience. My wife is comfortable taking the car in for service because they always take the time to listen to her questions and explain the work that is to be performed.Today, my wife brought the RX in for service, and I stopped later. I had not seen the 2011 CT hybrid. Although the car is verynew to the showroom, Mike Burgmaier was very familiar with the car and gave me an excellent run down on the CT. I am apretty frugal car buyer and appreciate environmental advances, so was pleased to see a really nice hybrid at an affordable price.In summary, I believe Stevinson is a very good dealership, has excellent people, like Mike Burgmaier, and has excellent product.

pat mershon

Mar 11, 2011

I purchased an ES350 just before the end of the year. In 2000 I purchased an Es300. In 2002 I purchased a used Corvette. All these purchases were from Mike Burgmeier at Stevenson Lexus. Mike has always been there to talk with me and never pressured me. I would not have bought any cars if he had. Stevenson Lexus needs to thank him for selling me the first time and for my Loyalty. Last Year Stevenson Chevrolet worked with the City of Golden to move the Super Cruise to their sales lot. I was having a car show at a local assisted living facility. The Folks come out and vote for their favorites. Well very few cars showed up because of the Stevinson show. I'm only bringing this up because if I had not appreciated Mike I would not have walked onto your lot.Another thing is that Mike has a way with people and convinced me that I was getting my money's worth.The Lexus we purchased appears to be what it should be. It's classy, tight, rides great, and has a lot of features. In fact I rode in a friends LS and there was almost the same features. He can have the bigger engine. My son is a Doctor and he is still driving the 2000 I mentioned above.I just heard on the news that if there was a nuclear explosion in the atmosphere, the fallout would make all our cars useless. Is this correct? All in all I give Mike the highest rating.Patrick Mershon

rslottke

Mar 11, 2011

I have dealt with Stevinson Lexus for years and have always gone back for the excellent customer care and treatment. Mo has been especially awesome in his ability to make things happen - from little things like providing loaners and even lunch, to making certain that my service experience is 100% satisfactory. I have never walked away feeling less than fully satisfied and knowing that I received the best any dealer can offer. Stevinson truly defines what customer service means.

chowlin

Mar 10, 2011

I was on my way to purchase a used Mercedes from another dealship where I bought my last car. I had already test driven the Mercedes and had discussed terms which I was comfortable with. On the way to finalize the purchase I stopped by to talk to Mike Burgmaier because we had purchased my husband's Lexus LX470 from him. Because of Mike's extremely valuable knowledge of the various cars I had looked at, I was able to make a confident decision to buy from him. I left that night with a great looking RX330. I never felt pressured by him. He makes you feel like he is working for your best interest. I felt he was providing me with facts I needed and the service I appreciated. I had already made up my mind on the other car and he changed my thinking because of the trust I felt with his knowledge and superior customer service.CHowlin

cwjm0054

Mar 10, 2011

I made a trip to Stevinson Lexus of Lakewood because I was in the market for a GX470. I was skeptical because I was not sure what the salesperson, dealership, or the car would be like. Now I am happy to report that it turned out to be a very pleasant experience. My first trip was just to look at the various vehicles. I explained to our salesperson Mike the specs (including price range) for the vehicle I wanted. He was good about staying in touch and a week later he called me to come look at a nice GX470 that had recently been traded. The entire process was painless and without pressure. Mike must have done his homework because he gave me a full history of the vehicle and then I got to take it for a test drive. After all my questions were answered we sat down to discuss the purchase. The car was provided to me in great shape. Mike also kept his promise to get some items that I had requested during the test drive. I really appreciate Mikes honesty, follow through, experience and great customer service. I just want everyone to know that if you are planning on purchasing a Lexus or any vehicle, it would be in your best interest to talk to Mike Burgmaier.

larrysi01

Mar 10, 2011

I gave Stevison Lexus all 5 stars in large part as a reflection of the job that Graig Bluhm did as my Salesperson. Craig is one of the best Salespeople I've had in any business. Craig was extrenely helpful in the purchasing and negotiating of my Lexus IS 350.What I particularly liked was his openness and friendliness,it was like working with an old friend. The best part about it was that Craig was very genuine. Being a former salesperson myself, with a stint in autmotive sales, I felt that the entire dealership was sincere in working with and helping the customer. The dealership, I'm happy to stay, is full of sincere people and truly interested in my satisfaction; that I got a fair deal and a deal I was comfortable with. Craig was particularly genuine and interested in getting a car and price point I was comfortable with. Too often companies are only inerested in getting as much money as they can for a car, without an interest in the long term relatioinship with the customer.The dealership and my salesperson were able to make things happen, even with a very dificult situation that I found myself in before I walked in the front door that I'll keep to myself, but was not tied in to my credit. There were no see the Managergames or other games, and I found myself comforable almost as soon as I walked in thefront door.As per reputation the lexus is a fine car. Craig was easy to each before and after the Sale, always answering his phone right away, without days of phone tag.I'm a "car person" and too mny im I feelthatI kno more thsan my salesperson. Whoeverhired anice and knowledgeable like Craig did a great job in finding this kind and knowledgeable Salesperson!

mklewandowski

Mar 10, 2011

My fiance and I bought a 2003 LX 470 from Mike at Stevinson and could not be happier. He was very knowledgeable about the car we were looking at and not pushy at all. He worked with us on the price and financing so that it would fit in our budget. We would highly recommend both Mike and Stevinson Lexus for anybody looking for a new or used car.

nwh757

Mar 10, 2011

I had the best experience I've had in buying a car. Don Wood was so enthusiastic and knowledgeable about the vehicle. He went out of his way to make sure I was given as much information as possible and he always returned my calls immediately even during his time off. The overall feeling of the dealership was fantastic and they made me not want to ever go anywhere else for service or sales. Don and everyone treated me with so much honor. I really enjoyed being there and look forward to going back and seeing everyone again. There also was no pressure felt with my purchase. I did exactly what I wanted to do and of course, Don assured me the Lexus couldn't be beat by any other car. I'm so happy with my new car and very happy that I bought it from Don. I've never worked with anyone so laid back and easy to talk to. I honestly didn't want to leave once I bought the car. Thank you for having great people like Don in the sales department. He made my car buying experience terrific! Nancy Hemstad

bpoorman

Mar 9, 2011

I believe that having a very open dialogue, trust, and demonstrating a sincere desire to create a personal relationship... is an art. Gary and Craig are accomplished in this art. They will generate customer loyalty, a close relationship, and respect that not only leads to repeat sales; but also referrals. Obviously, they reflect managements desire to build a great working relationship with customers and genueinely believe that this will be a competitive advantage. It is easy for me to say that I will now tell everyone about Stevinson... a great experience.

jin69choi

Mar 9, 2011

This is my second time purchasing a vehicle at Stevinson and they exceeded all my expectations from a dealership. I had a trade and wanted to purchase a used vehicle there. The salesperson, Craig Bluhm, knew my needs and he handled the whole process pretty well and I felt good after all the deals are said and done. I would recommend Stevinson Lexus to anyone who is in the market to purchase a new or used vehicle.

LawrenceRust

Mar 8, 2011

Mike made our experience of buying our 450h a pleasure. He was well informed, friendly and respectful. He represented the dealership well and is already a major reason we will stay with Stevenson Lexus long term. The dealer's service is a significant advantage over other area dealers. Mike was exceptional in all respects.

cerasom

Mar 7, 2011

Mike Burgmaier sold me a Lexus GS. He was very professional and was able to find the perfect car for me, out of state, yet offer a very fair price. The deal went very smoothly and the entire car buying experience was unusually pleasant. I would definitely recommend Mike.

jenwey

Mar 7, 2011

Craig was incredible! I had had a previous problem with a Stevinson dealership but Craig changed my mind about them when I bought my Lexus LX470. I bought the car while my husband was out of town and Craig answered all of my questions as well as my husband's questions over the phone! I highly recommend working with Craig.

Loriannh

Mar 7, 2011

This is the second car we have purchased from Mike Bergmaier. They don't come any nicer than Mike. He always remembers who we are. Mike is very knoledgable about the cars and we feel we got a great deal with our purchase. We traded in a vehicle and were offered more at Stevensons than any other place. When you have an issue that needs to be handled with the service. Mike is always quick to get me in and out.I will definitely be back when I'm ready for a new car again.

C Mimnaugh

Mar 6, 2011

I have delt with Stevenson Lexus before. Doug Miner has been, and will be again in the future, my salesman. Stevenson and Doug exceed my expectations every time. I have recommended Stevenson and Doug in the past and will do so again when the opportunity presents itself.

mavaldez

Mar 6, 2011

Folks- Buying a car can be stressful and unpleasant - not any more. I have made my first, but not last, Lexus purchase. And - I will recommend with pride Stevinson of Lakewood and MY personal Lexus expert Mo Ozmai. Mo took the stress and pain out of purchasing a new vehicle. He knows his autos and he treats you like a friend. Put your trust in Mo and you will be rewarded with a pleasant experience and a terrific car. Oh, and the follow-up contacts are professional, timely and sincere. It was nice to get a note and a phone call to make sure that we are happy with our new car! Save Stevinson the trouble of advertising, take it from me and check them out!Cheers,Michael Valdez

Mike Wise

Mar 6, 2011

I have purchased around 13 Lexus vehicles from this dealership, the last 5 from Mo Ozmai pricipally because I trust the man and his integrity. He has always treated us right. The service department and staff are wonderful people and extremely helpful and professional. They get us in and get us out as promised. It is a no hassle place to buy a car, and a no hassle place to have it serviced. My wife and I especially like Mo. With this guy, what you see is what you get!

dlsmyth

Mar 4, 2011

We gave Dan our budget and within 10 second had shown us the car we took home. We never expect to purchase a Lexus, let alone afford one. Dan proved us wrong. I'm a Lexus man now, the service is fantastic, the cars are great. Thanks to Dan Wood for showing us the perfect car...

emchapman

Mar 4, 2011

This is the 4th lexus we have purchased from Stevinson (1999 LS400, 2004 GX470, 2008 GS350 and now a 2011 GX460). Mike Burgmaier was by far the best salesman we have worked with. He made sure all our wants were addressed and went the extra mile with customer service. Thank you Mike, we really appreciate the effort it took to get our new car here with all the options we wanted. Communication and keeping us updated during the ordering process made our experince wonderful. When we first met with Mike, and discussed what we were looking for and what options we wanted, he made sure we received the best price by packaging the options that ended up giving us more than we expected. Yet again another great experience at Stevinson Lexus.

jerryfitz

Mar 4, 2011

We have bought several cars from Mike and it has always gone very well. He is just excellent to work with. Service Dept. is exscellent as well. There is never high pressure and everything is first class. Clean, comfortable show room, great location and nice inventory on hand or readily available. Mike handles the transaction and any extras we need promptly and efficiently.

VAL SANDERS

Mar 4, 2011

MY SALESMAN WAS VERY HELPFUL. HE DID EVERYTHING THAT I REQUESTED IN A VERY TIMELY MANNER. THIS IS THE SECOND CAR I HAVE PURCHASED WITH HIM. I WOULD DEFINATELY RECOMMEND HIM AGAIN.HE ADDRESSED ALL OF MY CONCERNS, AND PROMPLY RETURNED ALL MY CALLS AND ANSWERED ALL MY QUESTIONS

vantonioli

Mar 3, 2011

this is the second car I have purchased from Mo. He is very personable and great to work with. He also helped me learn how to navigate the various features of the car after I purchased. The dealership is also very pleasant to visit for repairs. Nice waiting area.

bearcreek1

Mar 3, 2011

By far, my best experience purchasing a vehicle...they are completely professional and an awesome dealership to work with. They provide superior knowledge, customer service, competitive pricing and followup. I will continue to recommend the Stevinson Auto to everyone.

glenterius

Mar 3, 2011

I located a used car online that was at Stevinson Lexus. I met with Sales Associate Mike Ayers who showed me the car. Mike was very polite, well informed about the car and quickly researched my questions about maintenance. There was absolutely no pushiness and when I decided to try to purchase the car, price negotiation was reasonable and equitible. We quickly came to an agreement.I am not only happy with my vehicle, I'm extremely pleased about the sales experience I enjoyed at Stevinson Lexus. Mike Ayers is a true professional. His respectful and honest interaction with myself is a tremendous positive reflection on the Stevinson name. I look forward to working with Stevinson in the future!

kjboucher

Mar 3, 2011

Mike Burgmaier has sold me many Lexus models over the years, and I would never consider going to anyone else. His work is trustworthy, and I know that not only am I going to get the best possible price but also his personal support throughout my ownership of the vehicle. I love going to Stevinson Lexus and relying on Mike Burgmaier for help in purchasing my cars.

Linda Brisnehan

Mar 3, 2011

Tony Esposito is the best car salesperson we have ever dealt with. What most impressed us was his follow-up and his genuine concern that we're are happy with the Lexus that we bought from him. He called immediately after the sale and continues to follow-up on a regular basis. We have told our friends and neighbors about the positive experience that we had with Stevinson Lexus and with Tony, in particular. We are getting ready to buy another new car and would not consider dealing with anyone else but Tony - he is terrific and a credit to Lexus and the Stevinson dealership.Pat and Linda Brisnehan

lovelivestock

Mar 2, 2011

The staff at Stevinson Lexus in Lakewood, CO goes above and beyond to accommodate you with the right vehicle. Shelby was very knowledgeable about the product, the process needed to assure customer satisfaction and her follow up has been amazing. We have called the dealership with questions since our purchase, and everyone was courteous and answered quickly. We would highly recommend this dealership and especially Shelby for not only their professional rapport, but their sincerity of their positions. To top that off the Lexus LX570 is just an amazing vehicle and we are very impressed with it's quality and overall performance at all levels. We would fully recommend Stevinson Lexus for your Lexus needs.Sam and Ginny Love-Meeker, CO

ScottandAly

Mar 2, 2011

We looked at three dealerships in Colorado: Lexus of Frederick, Kuni Lexus, and Stevinson Lexus of Lakewood. We chose Stevinson Lexus of Lakewood because we were very impressed with our saleperson, Craig Bluhm. Craig was very professional, knowledgable, and most important a very nice guy. Craig made is very easy to buy. We would certainly buy from Craig again.

wnoven

Mar 2, 2011

My husband and I have been in the market for a new car for the past 2 months. We have looked at Lexus dealers all around Denver and no other dealership came close to providing the buying experience Stevinson Lexus did. Our sales person Craig Bluhm was amazing! He went above and beyond to provide us with the best experience possible. He listened to what I wanted and to what my husband wanted. He made suggestions and got us exactly the car we wanted. My husband ended up getting the GS and loves it! Craig Bluhm worked so hard making sure he got exactly what he wanted, down to the correct wheels.

AcesUp

Mar 1, 2011

Most people are probably apprehensive about car dealerships when deciding to purchase a car. I found a vehicle that matched my preferences and price range at Stevinson. I went into see Craig and he was friendly and honest from the beginning. He not only made me feel at ease, but saved me a few bucks to help me stick to my budget. The car and experience were just what I was hoping for and I would definitely recommend them to friends and family.Bart

bwarrick

Mar 1, 2011

I found a used car on the Stevenson Lexus of Lakewood's website and found the Scion xB that I have been looking for. I contacted the dealership on a Sunday that I am interested in the car. Craig Bluhm was considerate enough to call me that Sunday to set up an appointment to view the car. When I arrived at the dealership Craig was very helpful and informative about the vehicle. He was by far one of the best car salesman that I have ever worked with. He was very polite and made sure the process of buying the car was as quick and "painless" as possible. I would definitely purchase another vehicle from Craig in the future.

jfriedery

Mar 1, 2011

I have bought three new cars from Mike Burgmaier at Stevinson Lexus over the past ten years. He has been very responsive before, during and after the sale and has given us a fair price every time. I would not hesitate to send anyone to Mike and to Stevinson. Very, very satisfied!

3carfamily

Feb 28, 2011

We have purchased several vehicles from Mike Burgmaier and each time has been a positive experience. Mike Burgmaier stands out as a sales professional because he is honest, knowledgeable, and trustworthy. Purchasing a vehicle can be a stressful experience, but after working with Mike on several car purchases, we are always confident that we have made the right decision in the vehicle we have purchased. Without any hesitation we will continue to contact Mike Burgmaier when we are in the market for a vehicle. The confidence and relationship we have built with Mike as a sales professional keep us coming back. Also, we do not hesitate to refer our friends and family to Mike for their vehicle purchases.

bill plummer

Feb 28, 2011

We just purchased our fourth Lexus from Stevinson. Mo Ozmai has been an excellent salesperson for us. Personally, he is a pleasure to work with and he goes to great lengths to make our needs are taken care of at the time of sale and follows through afterwards to make sure we have no problems. I would highly recommend him.

Braddax

Feb 28, 2011

My wife wanted to upgrade her lexus at the time to the newer GX470. I did not want to spend the money for a new car but agreed to go with her "just to look". Doug Minor greeted us and we immediately felt at ease. After only a test drive and a couple hours with Doug...wife got a new car. It was refreshing to have dealt with someone so knowledgable and trustworthy. We recomend Stevenson Lexus as well as Doug Minor as much as possible.

chbearsone

Feb 28, 2011

We are very pleased with Stevinson Lexus of Lakewood. Mo Oamai was our sales representative and he worked very hard to ensure that we got the car we wanted with the price we wanted. He checked with us after the sale and when we have a question or concern he takes good care of us. We have been to the service department a couple of times and everyone in that department is great too. All of the staff at Stevinson Lexus of Lakewood seems determined to make the customer experience a good one. They have all been accommodating, concerned and appreciative of our business.

daleromero

Feb 28, 2011

We have purchased four cars from Stevinson Lexus of Lakewood, each one from Doug Minor. Doug is great! He always offers outstanding customer service. We have also had our cars serviced with Stevinson of Lakewood and have always received great service. We will never by a Lexus from anyone else!

dianamcallister

Feb 28, 2011

We've been Stevinson customers for over a year, and this second car buying experience was even better than the first. Mike was a knowledegable and low-pressure salesman. The financing department is also top-notch and really worked with what we could afford to get us in a car we really love. We would recommend this dealership without reservation.

jdrrwalker

Feb 28, 2011

When I stopped by today to get help connecting my new cell phone to the bluetooth Mike volunteered to help me. He was so helpful and friendly and not only connected my new phone, but he showed me many features that I was unaware of, like the voice commands. He then ask if I had any other questions and I mentioned that I didn't know how to use my navigation system. He not only explained how to use it but also took a short ride with me to show me how it can recaluate and how to cancel a route. It was very helpful and I really appreciated his patience and eagerness to help. I LOVE my Lexus - even before I knew how amazing the technology is. Thank you Mike.

katcro

Feb 28, 2011

Tony Esposito has been my Lexus dealer for a few years now and has gone above and beyond his duty to help me as a customer. He was recommended to me by one of my friends, as he has a fantastic reputation as a dealer and as a person to work with. Most recently, Tony exceeded my expectations even more by going out of his way to help me when my brand new Lexus was rear-ended. This was a very stressful time for me, and Tony being the kind and caring person that he is, went out of his way to make sure I was well taken care of by the collision shop, rental car company and made sure that I took all the right steps to get my car back in good shape. Tony is trustworthy, works extremely hard and cares about peoples well being and happiness! I highly recommend working with Tony Esposito at Stevinson Lexus in Lakewood.

perfecto

Feb 28, 2011

Tony Esposito was a delight to work with. He was patient and went out of his way to make us feel comfortable. We've been to other dealerships where our experience was not the greatest. That was not the case here, Stevinson Lexus and Tony exceeded our expectations. We definitely will come back for our next purchase.

rickscar

Feb 28, 2011

I have worked with many different dealers in the past. I have also worked with the other Lexus dealer in Denver. Stevinson Lexus is second to none. I recently purchased a RX 450h and a GX 460. I shopped out prices on both of these vehicles and ended up ordering from Stevinson. Mike Burgmaier is a true pleasure to work with and very knowledgeable when it comes to the Lexus lineup. Mike was able to get me the best price by far and made sure I was happy in all aspects. He was patient and very understanding when it came to this major purchase. I also want to give praises to the Stevinson Lexus service department. They are fantastic! ! ! In the over ten years I have been purchasing Lexus products I highly recommend this dealership.

swilke

Feb 28, 2011

I had the BEST experience I have ever had buying a car from DOUG MINER at Stevinson Lexus! My husband and I have been researching our buying decision for quite some time & Doug made it so easy to make our final decision! Please extend our gratitude to Doug.Sincerely,Sherri & Dominic Wilke

Virginia Sandoval

Feb 28, 2011

Convenient location and very easy to work with. Friendly personalities, never had a bad experience. Always willing to try to accomodate you. Dealership has reliable vehicles and that is very important to me in purchasing a new vehicle. Mike is always there for us when we need him.

bmanning

Feb 27, 2011

My experience with Steveninson Lexus in Lakewood Colorado has been professional on every level. From the sales professional, Mo Ozmai, to the service center I have been welcomed and served with respect and prompt attention to my requests. Thank you!

dpackard

Feb 27, 2011

We have purchased two vehicles from Mike Burgmaier over the past 8 years. The first time we really didnt think wed buy a Lexus. In the past, our experience shopping for used cars was so negative and a new Lexus was not in the budget. We were pleasantly surprised when we found out the new and used sales folks were actually one in the same at Stevenson Lexus. From the very beginning Mike treated us with respect. He was patient in answering our questions and we walked away knowing wed buy future cars from him.

jbeck2008

Feb 27, 2011

I did not know what to expect when I wanted to purchase a 2004 Mustang and not a Lexus. Doug Miner made my purchase as painless as possible and enjoyable as well!!! I make sure to send all my friends to Doug when they are looking to purchase a new vehicle. Thank You!!!!

maryschroeter

Feb 27, 2011

My experience with buying cars from Mo at Stevinson has only ever been delightful. He is funny, personable, convincing and makes you feel very comfortable. I love his honest approach when talking to him about advantages/disadvantages of buying certain models. His experience and way about him in which he makes the client feel comfortable and at home, are greatly appreciated. All the staff I've dealt with at Stevinson have been quality, from the sales staff, to the service staff and the technicians as well. They're all very friendly, respectful and polite.

1452

Feb 26, 2011

My husband and I do not appreciate high pressure sales. Doug Miner and Dan (Manager) were fantastic. They were helpful when we had questions without hovering. We ended up buying our first Lexus and we are pleased. We had a great experience. Thank you!

dannybaudoin

Feb 26, 2011

In the past 12 years I have purchased 3 cars from Stevenson Lexus of Lakewood. My dealings with Doug Miner have led me to purchase two Vehicles unseen and went by Mr. Miners word. The first car was a Lexus SC300 (new) The second was a RX330 used with 11K miles. I have it serviced every 8K miles simply because a Synthetic oil is used. It has 82K miles and is still running like a top. The third car was a BMW Z4 with 19K miles and we just love the way it handles. It sure is great to be able to see a car you like and call Doug and know he will be totally be honest about the car and we can leave Stevenson feeling real great about the car we just purchased.danny Baudoin

hutchisl

Feb 26, 2011

I purchased my first Lexus from Doug Miner and could not have been happier with the service he provided. Doug had as thorough a knowledge of the used inventory as he did the new. He was not at all high pressure and did not come across as a "typical" used car salesman. My entire experience at Stevenson Lexus was first rate and I expect to return to see Doug when I am in the market for another vehicle.

kbakerindenver

Feb 26, 2011

Mike made our experience exceptional. (WE had a loss on a Lexus we loved and had to replace due to an accident that was not our fault.).Mike showed us all of the Lexus that we were interested in and gave us a total evaluation of each. He assisted us in our drive and was very information on all the aspects of the vehicle we were test dring.

lexus101

Feb 26, 2011

Mike was very friendly and great to work with. I came into the store just minutes before it closed and he sat down with me, listened to what I was looking for, then stayed late to sell me my first Lexus. I have passed his name on to others and would recommend him to anyone looking for a new Lexus.

sells.nancy

Feb 26, 2011

Stevinson Lexus provides such a comfortable, customer-focused atmosphere that I actually look forward to going there. The staff is friendly - they greet you immediately and you never have to wait. The lobby area is welcoming with a fireplace and work stations. I can't say enough about how truly great Stevinson Lexus is as a dealership. I recommend all my friends there.

tmcgr7

Feb 26, 2011

We were treated very nicely by Mo and the team at Stevinson during our test drive, negotiations and purchase. Since then, all service appts have gone very well. We are very happy with our vehicle and the attention we receive from this dealer. Thank you.

thrivgail

Feb 25, 2011

I have bought numerous cars from this dealership. The majority with Mo Ozmai. He has always kept in touch the has always let me know what is new with vehicles as well as services. Every time I come in for the required service, I am treated with an appropriate amount of attention from everyone I come into contact with. Thanks!Terry Danhour

tractorman

Feb 25, 2011

We have had very satisfactory experiences with Stevinson Lexus Sales, Service and especially with Doug Miner. We feel he has gone out of his way to help us whenever needed.We highly recommend him. He is the best sales person we've ever worked with.We've always been treated with courtesy. The service department has always kept us informed. Our Son has had the same good experiences with Doug Miner and the service department.

brianmax1

Feb 25, 2011

My husband and I have worked with Doug Miner several times in the past purchasing new and used vehicles from Stevinson Lexus and have always been pleased with the professionalism and knowledge of Doug and his staff. Frankly, we would never consider buying from another dealership.

jhuddle

Feb 25, 2011

I was with another dealership for years and consider myself a very loyal customer. When that dealership could not provide the vehicle that I wanted I started my new car/dealer search. I went in to a Lexus dealership and felt incredibly uncomfortable with the sales person and in general how I was made to feel. I was discouraged but decided to look into Stevinson Lexus of Lakewood and was amazed at how comfortable they made me feel. Mike Ayres was my sales person and he was incredibly knowledgeable, friendly and helpful. I never felt pressured into the car I bought and he was one of the best sales people I have worked with. I know there are a lot of choices out there but if you are looking for a new vehicle I would highly recommend Stevinsons Lexus of Lakewood and Mike Ayres!

kberg

Feb 25, 2011

Shelby Antener of Stevinson Lexus was simply great to work with in finding my new vehicle. She listened closely to what I was looking for, including price range, and was able to give me multiple vehicle options to look at. After assisting me in finding my vehicle, she made the extra effort to deliver the paperwork to my office for signatures, and even drove the vehicle to my home.Great dealership and most importantly Shelby made the vehicle purchase comfortable and provided great service!

lroubos

Feb 25, 2011

I have purchased two cars from Stevinson and have had them serviced over the years. Tony was great to work with, although the whole experience of purchasing a new car is daunting and, frankly, not much fun. All in all Tony was great and I'd buy another car from him.

michealdo

Feb 25, 2011

My wife and I wanted to buy a car. we went to Stevenson Lexus of Lakewood and was extremely surprised at how friendly Mrs. Shelby Antener and sale manager Bill was! I bought my wife an ES 350 in November of 2010 and went back to buy another car for myself several months later ( February of 2011). I am very happy that Mrs. Antener and Bill have did their best effort to meet my wife and my needs.Thank you very much for the team work!

barbarad3

Feb 24, 2011

When purchasing my RX330, Stevinson Lexus of Lakewood, had the car i wanted to purchase. Since i live in Parker it is quite a distance from the dealership most of my transaction was over the phone with Doug Miner. Doug was referred to me by Kent Stevinson. I was extremely satisfied, when I came in to purchase my car everything was as Doug explained to me over our phone conversation. This saved me a lot of time and energy. When I am ready to purchase another Lexus I will definitely return to Lexus of Lakewood, and have Doug Miner sell me my next car.

bkorstad

Feb 24, 2011

I've been buying Lexus' from Mo at Stevenson for years. He always helps me select a great car chosen with care and provides great service all delivered in a friendly way. Besides his professional manner, Mo shows a personal interest in me and my family, a concern uncommon in today's world of commerce. The proof of my satisfaction is demonstrated in the fact I've been a loyal customer for 15 years, as long as I've lived in Colorado. My service experience with the dealership has been outstanding too. Regular scheduled maintenance coupled with Lexus proven quality has resulted in zero vehicle problems during those 15 years. Lexus' affordable initial price and low cost of ownership combined with it's high quality has given me the best of both worlds.

jls1215

Feb 24, 2011

I have purchased three cars from Stevinson Lexus and Rob Lazarus has been my sales consultant each time. I wouldn't buy a car anywhere else or from any other salesperson. Rob has made each experience an exceptional one. He not only knows the product and explains how everything works but he also just makes it go smoothly with none of the usual stress you might expect from buying a car. Keep up the great work.

Me4U

Feb 24, 2011

I had a very pleasant experience once the salesman, Mike Ayres approached me. The salesman was very informative, answered all my questions with ease. I had no problems negotiating a price and he was very honest. The service department has always given me a great experience, I appreciate how they always wash my vehicle and fill the tires and top off all my fluids without charge!

Nancy Talmey

Feb 24, 2011

I have two primary reasons for giving Stevinson Lexus an outstanding rating: Service and Sales. I was so impressed with the quality of the service I received on my first Lexus (purchased at another dealer) I returned to Stevinson to purchase my last three Lexus RX 350 (2007, 2009, 2010). On my first visit, the Service Department went out of their way to make sure I got the snow tires I was promised even though it appeared they were no longer available. That experience and the many that followed, made me a loyal client. The Sales Department is equally as good. It's a pleasure to work with Mo Ozmai. I can't imagine buying a Lexus from anyone else but Mo.I drive seven hours from my home in Telluride to get to Stevinson Lexus. That's dedication!

ndempsey

Feb 24, 2011

We have had the pleasure of working with Doug in several car lease transactions over the past 7+ years. In every instance he has been professional, friendly, and able to get to the "bottom line" quickly. We look forward to working with Doug in the future and would highly recommend him!!!

bob dill

Feb 23, 2011

This Lexus dealership is extremely well run and operated. The Staff which handles service is prompt and efficient and treat their customers very well. I have personally bought two cars from this dealership. Doug Miner was my sales person and I trust him. I have always had service done at this store. My mother (90 years old) also bought a Lexus from this store. BOB DILL

CARAUD

Feb 23, 2011

I have got an few cars from Doug Miner ant Stevinson Lexus of Lakewood he has always been very easy to deal with. He takes his time and didn't rush me. He even called me on my bithday! If you are looking for an car or suv I would tell you to see Doug Miner.

Schadler5

Feb 23, 2011

We had a great experience at Stevinson Lexus. Doug was extremely helpful and knowledgable. We will recommend Doug and Stevinson Lexus to our friends and family.The customer service was incrediable and we felt Doug really went out of his way to make us feel comfortable with our purchase.

stalavera

Feb 23, 2011

Stevenson Lexus is the best! My experience starting with the sales person couldn't be better. This is my 2nd Lexus and have dealt with Mo Ozmai both times and have been extremely happy with him. He is respectful and courteous and makes the car buying experience so easy! He is awesome and would recommend everyone ask for his assistance. The service department is amazing, again very courteous and quick! I don't even mind going in for service as they always have another car waiting for me. Thanks to everyone at Stevenson Lexus!!!

rondullinger

Feb 22, 2011

I have purchased four vehicles from Stevinson Lexus. Mike Burgmaier in sales is a true sales professional. Mike listens to his customers and makes professional recommendations that fit the customers needs. Mike is also terrific after the sale, answering questions and helping with any issues that might surface. I would give Mike my highest rating for people I like dealing with.Randy Burge in the service department is also wonderful. Randy is customer focussed, a great listener and a great communicator. I have had my cars in for service many times over the years and actually don't dread doing so, because I know that Randy will do his best to make my experience positive.

ekinrade

Feb 22, 2011

mo is the best. i have bought three cars from him. his is kind and courteous. i plan to buy my next car from Mo Ozmai. He works around my busy schedule. He spends a lot of time with me, showing me how to use the difficult navigation system, etc.. he delivers paperwork to me He is the first salesman that has worked so hard for me. i appreciate.it.

Pete Waller

Feb 22, 2011

Mo Ozmai is efficient and friendly to deal with. Follow-up is appropriate and Mo makes the experience a pleasure. The sales approach of the dealership and its sales people is not high pressure. The service department is very accomodating making the entire experience one-of-a-kind.

brad.hoben

Feb 21, 2011

Mike was great. You can trust Mike and he will listen to your needs. The last vehicle I bought from Mike was the typical way Mike does business. I told him I was looking for a sporty, black, lexus for no more than 16,000. Mike didn't waste my time calling me with any or all cars on the lot. He called me 2-3 weeks later, telling me he had an black SC400 in my price. I came down, test drove it, and bought it the next day. I still own that car. My wife owns an ES300 that Mike sold us, and my daughter bought an ES350 from Mike also. Mike is not your typical car salesman. He is definitely an asset to Stevinson Lexus.

Eddie McGrady

Feb 21, 2011

Tony has been extremely helpful in selecting our new car. He is very knowledgeable and goes out of his way to make sure we are informed about the workings of the car. He has even come to our home to assist in setting up the computer and phone hookups.

chbouma

Feb 20, 2011

I purchased a used 2008 Lexus 400h. I'm writing this review because I am not a fan of the car buying cars process but wanted others to know of the exceptional experience I had at Stevinson Lexus of Lakewood. I knew going in to this purchase what model car I was looking for and Stevinson found it for me. The sale was painless with no pressure, and no surprises. In fact I felt there was complete transparency on price and fees from the beginning. It was quite the relief to not feel like I was dealing with some fierce adversary trying to take my hard earned money. I would strongly recommend Stevinson Lexus of Lakewood to others looking for a used car. The customer service/sales was everything I had hoped for but didn't believe was out there. I felt informed, un-rushed, able to ask any questions, and treated respectfully. CB

whitbaby

Feb 20, 2011

This is my 4th Lexus from Stevinson. One from Gabor, one from Mike and two from Doug.Reggie in Service has been great too.Service has usually been quit timely, loaner cars always available. Had valve spring recall done, seems to be fine, still get the same mileage, etc.

Rsdinkins

Feb 19, 2011

We've had excellent experience working with Mo. We just bought our seventh Stevinson Lexus a couple months ago and I'm pretty sure our next new car will be a Stevinson Lexus. The sales experience is easy unlike most new car sales experiences. We also keep coming back to Stevinson because of the service. Service is consistently top notch. Reggie has been very helpful. We recommend Stevinson to our friends.

sforenza

Feb 19, 2011

I purchased a used Subaru from Shelby, and had a great experience. I never felt pressure to buy, and the whole process was easy and comfortable. I would 100% buy another vehicle from Stevinson Lexus, and specifically Shelby! Thanks for everything, I love my new car!

camasa2010

Feb 19, 2011

Don was very helpful from beginning to end... we asked him A LOT of questions and he was able to answer most of them on the stop, and if he didn't know, he found the answer quickly. He made sure the car was perfectly cleaned and prepped for pickup. He wasn't pushy or over-bearing, instead, he was very friendly, patient, and understanding.

mcarrish

Feb 19, 2011

The vehicle I was looking for was listed on the internet. I'm thrilled to have worked with Craig Bluhm, Internet Sales Associate, as he was familiar with the vehicle he had listed for sale. Working with Craig made the trasaction of trading in my vehicle & purchasing the new "used" vehicle seamless. I was not at the dealership for hours on end - honeslty, it was less than 2 hours b/4 I was on my way driving away in my new car. Craig has also assisted with a service transaction since the purchase of my car. It's nice to know after the purchase of your vehicle, at Stevinson Lexus, your considered a valued customer always! Thank you Craig!

ba_stine

Feb 18, 2011

Purchasing a new car from Doug Minor at Stevinson Lexus of Lakewood was the best car buying experience I have ever had. Doug was honest, fair, professional and very service oriented. He was helpful in answering all of my questions and explaining the features of the different Lexus models. He was truly interested in finding the right car for me rather than just selling another car. He was direct and upfront about pricing and helpful in simplifying the financing process. In addition, he has been very responsive when I have called and/or returned to the dealership with questions after my purchase. I would highly reccommend Doug and Stevinson Lexus to any of my friends considering making a new car purchase.

Golden61

Feb 18, 2011

The professionalism and knowledge of Mr. Ozmai made the buying experience very enjoyable. I will certainly contact Mr. Ozmai first, when I go to make my next vehicle purchase. When I think of Lexus, I also think of Mr. Mo Ozmai and his consultive sales process.

karmas

Feb 18, 2011

Doug Miner is absolutely wonderful to work with. He took me and my husband on our first test drive of the vehilce we purchased and was an advocate with us in getting it polished and cleaned to our satisfaction after we took delivery (it is a dark color and looked like it had scratches in the paint). He calls periodically to check in and see how we are doing with the vehicle and every time I come into the dealership for scheduled maintinence, he is always there to great me, and make sure I am being taken care of. He is the most professional and friendly sales consultant I have ever worked with. Him and the whole staff have been wonderful.

nvandenover

Feb 18, 2011

Mike was definitely not the stereotypical car salesman. He was very patient with us, knowing that buying a luxury car is a big decision. We traded in a car using the "cash for clunkers" program, and Mike was very knowledgeable and helpful with this. After the purchase, he helped us learn about the many features the car had; he has also followed up with us, even well after the purchase was completed. We would definitely recommend him.

reneelea

Feb 18, 2011

My husband and I had been looking for a particular car for several months and had looked and driven this model car at a different dealership. Our experience at this other dealership was so negative that it didn't matter how much we wanted the car, we were not going to buy it there. The minute that we met Shelby, I had a feeling that we were going to be buying a car that night. She was so personable and honest. Then of course, the car was exactly what we were looking for and it was immaculate! She was able to negotiate our trade and selling price without all of that crazy going back and forth nonsense. This was the best car purchase experience we have ever had.

srunnings

Feb 18, 2011

Doug Minor has sold us 3 new Lexus's from this dealership. We have developed a great friendship with Doug and trust him totally, which is the biggest reason we have not purchased any other make of automobile. Doug has always taken care of all the details and has never let any of our concerns or questions fall through the cracks.Stevinson Lexus of Lakewood's care of their customers rate's itself as far as we are concerned. We are customers for life.

sstanfield

Feb 18, 2011

My experience with Stevenson has been great ...and I have referred your business to many friends and associates. My salesman was friendly and professional and a joy to work with. I love my car and have had a fantastic buying experience and plan to be a "repeat customer". Thanks so much.

tersonc

Feb 18, 2011

Mike went the extra distance with us on various issues we had. He knew it was a big financial decision for us to buy a luxury car. He answered all of our questions & didn't rush us. We never felt pressured. He took us on a test drive & explained how the car functioned. We never felt a question was too small to be addressed. He was very friendly & always professional. We would definitely request Mike again. He is so approachable. Mike is knowlegible in so many areas. Terry & Sonja Cyprian

wayne12345

Feb 18, 2011

I have purchased 3 cars from Stevinson Lexus via Moe Ozamai; I find the experience very good and Moe has always did everything requested of him. The showroom is very good, the service is always very professional and I have never been disappointed in my many visits to Stevinson. Moe has always been very professional in my dealings with him, also, he is friendly and interested in you as a person and not just a customer. I would purchased another Lexus from Moe.

rkj2000

Feb 17, 2011

This is a very belated thank you to the wonderful Service Department at Stevinson Lexus of Lakewood. The Tuesday before Thanksgiving, I was headed from our home in Keystone, Colorado to the Denver airport to pick up our daughter and her family. I made a quick stop at Whole Foods to pick up my fresh turkey and when I came out to my car, I had a flat tire. I drove the couple of blocks to Stevinson Lexus, and dashed into the service office in a state that could only be described as 'panic'. Keith was very good at calming me down and since I had ruined the tire, he had me on my way in a loaner car and I made it to the airport in time! This service went above and beyond and I comment Stevinson Lexus for their outstanding service department.

shari fink

Feb 17, 2011

craig was awesome! We would have been out the door in 30 minutes, if it weren't for the lady that snuck in before us, with the finance guy. We had to just wait around for the lady who asked lots of questions.... Everyone was very friendly. Overall experience was fantastic! thank you Craig!!

ssbhart

Feb 17, 2011

I had the best experiance ever buying a car. Doug searched for the exact car i wanted and found it the same day. He found exactly the car i wanted and was very good to me! He went over every detail that I needed and wanted to know. Then when we discussed the price he was honest and fair. Dealing with Doug I felt very confident in my purchase!

bluevano

Feb 17, 2011

Hello,My name is Brandie Luevano and I purchased a Lexus ES350, the Pebble Beach Edition vehicle from Doug Minor. I was very impressed by Doug's knowledge of the vehicle. In addition, I greatly appreciated his thoroghness of going through my paper work, the vehicle features, and providing consistent follow up. Every time I needed anything for my vehicle, even after the purchase, he was always more than willing to help. I have purchased many vehicles, but any time I am in the market for a Lexus or know of anyone I will always send them to Doug because he is by far one of the best car sales men I have every came across. Moreover, he has changed my perception of car sales men because he followed through in every sense of my purchase.Sincerely,Brandie Luevano, J.D., M.A.

candySkis

Feb 17, 2011

As a long standing customer here at Stevinson Lexus of Lakewood, Co., I am never disappointed. Of course, I come to Stevinson to purchase vehicles, and there is always a great selection with great prices. What keeps me coming back over the years, is the customer service and TLC I receive once I walk through the door. What Stevinson Lexus understands, that many other dealerships do not, (believe me, I know from experience), is that the sale is important, but the service after the sale is more important. Here, the staff is always courteous and friendly. When I walk through the door here, I feel like I am home. Today, I purchased a used car from Brent Turner, whom I put through "he'll" with lots of visits and tons of phone calls. He always took my call, even if he had a customer, to assuage my concerns and answer questions. Even when I found a vehicle at another Stevinson dealer I was interested in, he understood and told me that my happiness was paramount to his making the sale. In the end, I purchased a vehicle from him. He always made me feel like I was number one, and didn't make a peep when I tortured him with my test driving. He is a real gentleman, and I would definitely purchase a car from him again. Before closing, I would like to give kudos to the manager, Steve Szekula. He is a fine example of someone who understands people, their needs, and how to put and keep together a very professional and friendly staff. Moral here seems very high. He is a great businessman and probably should run for president!!!!!!!A very, very, happy customer,Candy Annan

lambrecht

Feb 17, 2011

HGLAMBAfter only driving Audis for almost 30 years I was ready for a change. I looked at my neighbors Lexus SUV,and he recommended to see Mike Burgmaier at Stevenson Lexus.Mike was my sales person when I bought my first new 2005 LX 470. After 5 years and 75000 miles withouta single problem, I traded for a new 2010 GX 460. Again with Mike.In January 2011 I was looking for a preowned vehicle for our Arizona location,and Mike found a 2004 ES 330in excellent condition. Mike is very professional and I totality trust his knowledge and recommendations.I am looking forward to deal with Mike again,when I am ready to buy my next Lexus.

Myrx2011

Feb 17, 2011

I have so apppreciated the service and help Doug has given me in the purchase of my Lexus as well as any questions I have had. He came to my house to set the garage opener since it could not be set at the dealership. He was very helpful, too the day I was contacting the credit company for my credit score. He is always very calm and nothing ruffles his feathers.

pardog71

Feb 17, 2011

I have always been fond of dealing with Doug and Steve at Stevinson Lexus. I am treated fairly, honestly and without the normal "car deal" mentality that I have experienced just about everywhere I have ever purchased or leased a vehicle.Doug is great at steering (sic) me in the right direction when it comes to purchasing a car. Steve has always gone out of his way to make sure I get the right price, terms and flexibility without those last minute suprises that seem to pop up near closing at other dealerships."Professionals" is the word that comes to mind at Stevinson and they have truly earned my business in the past and for the future.

paul lee

Feb 17, 2011

I have purchased several Lexus from Stevinson and had good success with all of them.Both sales and service have done well.The last 2 that I purchased, my salesman was Mike Bergmier.I had a little trouble with my bluetooth and Mike came to my office and fixed it, very impressive,Paul Guernsey

Betsy Hogan

Feb 16, 2011

I have had a relationship with this dealership in the past and have been very satisfied with all of my previous transactions. Doug Minor was extremely helpful through the whole purchase process with good follow-up and knowledge of my vehicle. I would highly recommend him and the Stevinson dealership.

Cvermilyea

Feb 16, 2011

I would definitely recommend purchasing a car at Stevinson Lexus, and particularly from Mike Ayres. Mike was extremely knowledgable about the vehicle, friendly and attentive - and not a high pressure salesperson. I loved that since I'm in sales too. I got a great deal on my new RX450h, a generous trade allowance, and the whole transaction was done in about two hours (including finance)!It is the best car buying experience I have had in a long time. Their parts and service departments are also top notch.

depgomez

Feb 16, 2011

My whole expirience with Stevinson Lexus and our Sales Consultant Shelby Antener was fantastic. We live approximately 90 MIles away visited them twice and there were no hiccups with the deal. Shelby represented herself very professionally and friendly. The dealership management was honestlly very amicable in meeting our bottom line price and even arranged for a lower financing rate. I have brought approximately 11 vehicles and this has far been the best deal I have ever gotten. This was definately a WOW expirience. Thanks

djrosser

Feb 16, 2011

The sales people are very professional and are there to answer all of your questions without being to overbearing. I never felt pressured to buy. Thats part of the reason for buying from Stevinson but the other part that is over maybe bigger concern is the quality of their service writers and technicians. You are truly made to feel important when you drop your vehicle off and they always keep you aware of the progress and the approximate time remaining until completition. I would have a hard time going anywhere else to buy a Lexus.

felton

Feb 16, 2011

I have worked with Stevenson exclusively over the last 20+ years. In that time I have purchesed 8 lexus, almost one of every model available. There was a time when I had two at one time. Also, with all the transactions, I have only delt with two sales representives. The first one moved out of the state, and the present one is still at it and has represented my interest to my complete satisfaction. Further, the dealership has been extremely professional and easy to work with at all times.

jls2iron

Feb 16, 2011