Sam Scism Ford Lincoln reviews

Kevin L

Sep 11, 2015

I didn't have to come sit at the dealership for an extended time most of it was handled by phone or email

Michael A

Aug 31, 2015

My salesman Kyle treated me with respect and was willing to do whatever needed to be done to get me the vehicle I wanted. The whole experience was pleasant and relaxed.

Ronald D

Aug 29, 2015

My sales person Ed and the finance manager I worked with have me outstanding customer service and did everything they could to help me obtain the new car I wanted to purchase for my wife. Top notch!!!!!!!

Margie

Aug 21, 2015

Friendly, courteous, employees. They are well educated - know their stuff..... Ellen & LizI also appreciate the rewards program, this time I got a free oil change. Thanks!!

Steve

Aug 21, 2015

Having WiFi at the dealership made the time go by faster. I know that I can trust the work they do.

James L

Aug 19, 2015

I'm not sure if this survey is for the car I bought a couple of days ago or the service on my truck last week. Doesn't matter, though - both experiences were top notch

Gerald A

Aug 15, 2015

The salesman made buying a new car easy without being rushed or stressed. I got a good deal and was completely satisfied. Very Professional and Caring people. Sam Scism Ford is the Best!

Jeffery

Aug 12, 2015

No hassle or games-got the car I wanted at a great price. Buying experience was first class and the new car looked fanastic!

Stephen

Aug 5, 2015

unlike a lot of companies today who are cutting back on employees, it is evident that Scisms is not, because they were very timely with my recent service. And it goes without saying about the trust in the workmanship....

Reanna

Jul 31, 2015

Everyone was very nice and got my car in and out because I told them I was on my lunch break.

William H

Jul 23, 2015

Mark Sutton was our agent this time and he was friendly and knowledgeable and willing to help get an Escape there that we wanted.

Elena

Jul 23, 2015

Quick and efficient service! Again and again Scisms goes beyond the norm for my daughters car and we really appreciate it! Got my business!

Donald G

Jul 20, 2015

Friendly , informative sales people . Very nice and helpful receptionist . All employeees from meeting and greeting , sales , through finance provided a positive experience .

Dereck R

Jul 15, 2015

We never felt like outsiders at Scism, we were treated like family. The team went above and beyond to put us in the right vehicle for our family.

Toinette D

Jul 1, 2015

If they give you a price and made a mistake they will do what they say. Thanks for keeping your word. Not many dealers left like Sam S.

Michael

Jun 13, 2015

I liked the at home experience we had with our salesman Mark who helped us to find the right ford vehicle we needed.

Jennifer

Jun 12, 2015

Brock went out of his way to make sure I had a fast, easy and enjoyable time shopping for my new car. He helped me find exactly what I needed, and I love it! When I picked up the car it was fixed as agreed, super clean and ready to go. I couldn't have had an easier experience. Thank you all for your help. My kids and I will be able to enjoy this car for years to come.

Randall

Jun 6, 2015

Very quick reliable service! Always friendly and helpful! They always are able to get me in for service in a timely manner.

Lindy W

Jun 1, 2015

Ed Stiehr is a true professional. He made my son's 15th birthday very special with his truck and we'll never forget it.

Danny

May 29, 2015

Prompt and friendly! I had an appointment and they began my service right away. They explained everything and all staff was very professional!

Gary L

May 15, 2015

Great service. Staff was very friendly. Did an excellent job making my purchase quick and easy. Would highly recommend to all my friends and family.

Byron

May 15, 2015

I was able to get an appointment on very short notice and they were ready for me when I arrived. The waiting area has been enhanced with the complimentary coffee/espresso machine and the wide screen TV.

Tavis J Thorne

May 13, 2015

Great experience. My saleman was Jeff Ashberry and he was willig to go the extra mile by staying late at work to help with my busy schedule. There was an issue that arose at the purchase time that was resolved very quickly. I will continue to buy all my vehicles at this delaership. They proved to be professional and informative.

Danny G

May 7, 2015

First of all I met mark Sutton, he was not pushy he let me look at what I wanted to see, he was very helpful and he was just an awesome salesman he is a great asset to your company. the finance department was great all the way down to the guy who gave me a ride home. I would definitely recommend sam scism ford. thanks for a great experience.

Brett L

May 2, 2015

Salesman listened to what i was looking for. Didn't try to sell me what I didn't want. Salesman found the exact car I was looking for and got it for me.

Ricky

Apr 30, 2015

Fast friendly understanding I want the first question to say excellent it WILL NOT let meRick been with them since 1972

Mary E Auner

Apr 28, 2015

I bought a 2011 Toyota Venza that was used and in great condition. Brock Boren was my salesman and he did an excellent job in explaining car features, payment options, and general questions that I had. The financial lady, Aimee Miner, was helpful in going over the purchase details. All in all, I would rate my experience as excellent and I would be very likely to recommend anyone to Sam Scism Ford.

Steven

Apr 25, 2015

The two men who helped us are outstanding sales people. This is our eighth vehicle from Sam Scism Ford, we don't buy every year, but when we do, we keep coming back. We needed a car right away due to catastrophic hail damage, and we could have bought a new or pre-owned car anywhere. But our friendships we have with the people there, the nearness to home, and their twenty year record with us of successful problem solving, has us coming back.

John M Krause

Apr 21, 2015

Brock Boren and staff made the purchase of our Mini Cooper an enjoyable experience. I will definately check out Sam Scism Motors the next time I am in the market for a vehicle. I will also share the positive experience with friends and family.

Dwain Asberry

Apr 20, 2015

Liz was wonderful in service. Very pleased. They found a solution to a problem with my truck I thought would never be solved. You should be very proud to have her as an employee.

James Pratte

Apr 14, 2015

The people are always friendly and helpful. They work with you on my schedule in getting the car fixed..

Kendra Bouse

Apr 13, 2015

Since I was getting my first oil change on my new car there, I got my oil change for free.

Tim

Apr 10, 2015

I was very pleased by the professionalism of Sam Scism Ford. They made the buying process very easy. Highly recommended.

Roger D Ellis

Apr 7, 2015

Absolutely Great! Mark Sutton, the salesman did a fantastic job. I had the best truck buying experience of my life.

Rachel Armstrong

Apr 7, 2015

Jeff Asberry helped me find the perfect car. I purchased a Ford Explorer and I love it! Jeff did a great job helping me find the right car at the right price. I am very happy with my purchase and will recommend Sam Scism to all my family and friends.

Brian Laramore

Apr 7, 2015

Awesome all the way around. We couldn't have asked for a better experience.

Madelyn Lenhardt

Apr 5, 2015

I bought a used car that had damage on the front bumper. As part of the purchase agreement, Scisms promised to repair it for me. They got it into their shop within days and did a beautiful job repairing it! It looks like a new car!!! I couldn't be happier!

John Kelly

Mar 21, 2015

Have always had great service and assistance from both sales and service departments. Would recommend them to anyone.

Linda L York

Mar 19, 2015

This was my second Ford Escape I purchased from Billy Joe Boyer. The first time was such a good experience that I made an appointment with him again this time. And again he came through with flying colors !!!

James Griffith

Mar 18, 2015

Service done in a very timely matter. Dealership was very clean and the people are very friendly.

Valued Customer Alma I Rice Revokable Trust Dated

Mar 11, 2015

I purchased a new 2013 Ford Escape in May 2013 and have found all of your staff to be very helpful and courteous at all times.

Douglas Thurston

Mar 11, 2015

Have 90,000 miles on my f150 now and have always taken the truck to Scisms for service and I am always very pleased with the service and the staff. We always buy and service all my vechials at Scisms.

Tim Cheaney

Mar 4, 2015

I am glad I finally came in . It took walmart breaking my car during an oil change they paid you guys to to fix . Then I found out you guys are cheaper at oil changes and you do way better at it. And with the alignment also . Had isues with plaza tire on that and you guys eas able to fix that also . So thank You. Tim

Margaret Harris

Mar 4, 2015

Great customer service and fit me in in a timely manner

Amy Ervin-easter

Mar 4, 2015

Always helpful!!! Mosst excellent service always! Billie from servicing is always helpful in explaining things to me about my car.

Carolyn M Hawkins

Mar 2, 2015

I love my new vehicle, 2013 Ford Edge, Brock Boren was very attentive and aimed to make my purchase a nice experience. They gave me a fair trade for my old vehicle, which was a good buying point for me. All around good feeling about my purchase and all the sales help were very nice.

Gary Berblinger Sr

Feb 28, 2015

Excellent, prompt and efficient, I couldn't be more pleased.

Edgar Puckett

Feb 27, 2015

Problem was a little unusual, but they diagnosed the problem and got it solved promptly.

Susan Faenger

Feb 25, 2015

Husband and I had purchased our last 6 vehicles from this dealership. They have been extremely helpful and courteous at all times. Now that my husband is deceased, they have been very kind and helpful at helping me with the appropriate service and care schedule for my Explorer and F250.

Grady Breece

Feb 24, 2015

I purchased a 2006 BMW Z4 3.0SI. I received excellent value, excellent service, everyone was very pleasant and helpful, and it was the best dealer experience I've had. Chris Gates at Sam Scism Ford in Farmington Missouri was / is the best, and I would definitely recommend him to anyone looking for a new or used vehicle. I also will use him again myself.

Brenda Harper

Feb 24, 2015

Had recalls done and got fast excellent service, everyone was very friendly and dealership was very clean

Jerry Rawlins

Feb 20, 2015

Everything met our expectations. Very pleased. Jeff Asberry was very helpful, in every way.

Joseph Hochstatter

Feb 20, 2015

I am very pleased with the service I received at your dealership! The service writer Billy was very helpful with information. I had a concern about my car and the service tech took the time to talk with me about it. I will be back for my next service and any needs for my car. Thanks Joe

James Labundy

Feb 19, 2015

my truck is the second vehicle I purchased from you, the first being a 2007 Ford focus. Both continue to be in excellent condition, and I have never been disappointed with service appointments, assistance in finding a body service after an accident, multiple questions answered by your service managers, when first buying the truck, and would certainly be back to see you if I needed another vehicle. At this point, I will continue with the maintenance visits, but probably not in the need of future purchases at this time. I have nothing but high marks in respect for you and all of your employees. James LaBundy, now in Crystal City, Missouri, but more than willing to drive down for service.

Edmond Uriwal

Feb 18, 2015

was to get free car wash and this was done machine was down never call that it was fixed

Terry W Nichols

Feb 15, 2015

We bought a 2014 F-150 Supercab and a 2015 Escape Platinum, and Mark Sutton was a pleasure to work with. He didn't pressure us or try to talk us into something we didn't want. His patience, timely advice, and attention to our questions made the whole experience easy and enjoyable. Since the purchase, Mark has followed up to see if we have any questions or could be of any assistance.During the time our paperwork was being produced, the staff, including Kent Scism, checked on us to see how they could help our experience better. We will recommend them to all our friends and family.Thanks Mark and thanks Scism Motors.

Charles Cox

Feb 12, 2015

Had a very pleasant experience. Employees were very courteous and easy to deal with.

Kathy A Bowles

Feb 12, 2015

Ed was very helpful and his sense of humor helped eased our wait. He made sure we received the vehicle we wanted, and answered all our questions.

Donald J Muse

Feb 12, 2015

My wife and love our Ford focus. It is a very good car. Ron was very good to work with and will for sure be going back to Sam Scism to buy our next one.

B Williams

Feb 10, 2015

Was a walk in for a oil change, received prompt, friendly, no hassle service and was on the road again in a very short time.

Gregory Vargo

Feb 10, 2015

Sam Scism is just like family! We wouldn't go anywhere else! They have the best deal along with the best service! Also the best coffee in the county!

Leonard C Chapman

Feb 10, 2015

Everyone that we dealt with was very professional and friendly. They answered all all questions with expertise. Our salesman (Mark Sutton) was very helpful and very friendly, he was a pleasure to work with.

Pam Missey

Feb 10, 2015

2015 ford fiesta. I was very difficult buyer.knew what I wanted ,knew my budget and needed reasonable payments.Chris Gates and Ed Stieher was very understanding about what I wanted. Took about week and half before I made my decision and bought my car. Ed Stieher was very helpful explaining the warranty and the extended warranty which I purchase. While I was waiting ask Ed if he had any free t shirt( I work with handicapped residents ,have a guy who loves cars) he gave me 2 t shirts and a poster for his room. This morning when showed him his shirt and poster he had to put the t shirt on! These guys were awesome!!! Ed also helped set up my phone sync and show me how to use it. Very satisfied THANKS!!

Martha Pritchett

Feb 9, 2015

The salesman was an honest and forthright man who I have known. There was no high pressure to buy. Their goal was to make a sale and for the customer to be pleased. The lady who did the paperwork was very nice and efficient. Mr. David Scism was very accommodating.

Troy Ochoa

Feb 3, 2015

2014 Edge. The service was fine. I just would have liked more of a selection of other 2014 models. If you had an Explorer in a "14" we probably would have bought that. But over all I'm satisfied with my purchase. I have to say the staff went above and beyond. Chris and kyle are the main reason I bought from Scism. They really earned their money that day. Troy Ochoa

Cathleen Reardenp

Feb 3, 2015

The dealership and Billy Joe Boyer were excellent and very helpful. The whole buying experience was a pleasure. They all were so helpful and easy to discuss issues and answered any questions I may have had. There has been follow up and sincere care. Thanks for the experience.

Tim

Feb 2, 2015

Mark Sutton was very professional and made the whole transaction fast and painless.

Reynolds County

Feb 2, 2015

I purchased a 2014 Ford F-150 pickup. The service department has been very helpful and the staff is very courteous.

David R Spray

Feb 2, 2015

So far I like it. Great so far.We've only had it since the weekend,but it is great.

Glenda L Campbell

Feb 1, 2015

We purchased a 2013 Dodge Charger. Mark Sutton made this the best car buying experience that I have had. He was very kind and professional. Never pushy!!

Laura A Glanz

Jan 30, 2015

Our salesman Kyle Henson was a joy to work with. Made us feel at ease, did not pressure us into buying something I did not want.

Rex Siliven

Jan 29, 2015

everyone was real friendly there.the place was nice and clean

Roger Montgomery

Jan 27, 2015

I purchased a 2006 Ford Escape, a really super nice suv.The salesman, Mark, was very helpful, friendly. He made the process stress free and more easier than I thought it would be. Keep up the great work!!!

Mary C Ragsdale

Jan 25, 2015

Everyone was great to us. Steve went out of his way to find me a vehicle, that I would like. Thank you

Douglas Thurston

Jan 24, 2015

Sam Scism always doe a great job when it's time to service our explorer. Staff is always helpful and friendly and you get a great cup of coffee or tea while you wait!

Brian Gallagher

Jan 24, 2015

Awesome!!! Everything was perfect! Car was serviced in a timely manner. Facility was spotless. Staff was informative and polite. A nice waiting area for customers with a tv and magazines. Toys for little ones to entertain themselves.

Tia Propst

Jan 23, 2015

I purchased a 2014 Ford Edge. I love it! I told the staff what I was looking for and within the next two days they found exactly what I wanted. The staff was very helpful!!!

Linda Lewis

Jan 22, 2015

The service department was very helpful. I called that morning and they were able to get my MKX in and fixed the same day. Billy Joe, our sales person, always goes above and beyond. He had the loaner car ready and waiting for me so I didn't have to spend time waiting. When my car was done, he delivered it back to my home so I didn't have to make another trip to Farmington. I really appreciate all the little extras he always does for us. Great guy.

Karen Ancy

Jan 22, 2015

Would have appreciated a phone call when car was ready, as directed. Not a big deal but waited around to hear until I called myself. Probably could have gotten my car back sooner.

Gary M Berblinger Sr

Jan 21, 2015

Great service and a fair price, I could not ask for more.

James Pratte

Jan 20, 2015

Liz is ALWAYS very helpful every time I go into the dealership. She is a real asset t your company.

Nelson Bagnardi

Jan 19, 2015

Great dealership, knowledgeable staff, Super customer service, and well done service.

Kenneth D Little

Jan 19, 2015

I travel a lot for my work and I have been driving a Ford explorer for the last few years. The gas costs was killing me. I called and explained the them that I needed something good on gas for my work. Mark was very helpful getting me into my 2012 ford focus that is very sporty looking and great on gas. The service was very good and extremely fast. I drove my new car home the same day. Thank you for all your help Mark

Randall Huff

Jan 19, 2015

I walked in the waiting area to a packed house but the service went very fast and we all seemed to be taken care of in a timely, efficient manner.

Robert Sitzes

Jan 17, 2015

Our salesman, Billy Joe Boyer, was very nice and helpful. He worked hard at getting us the best deal towards our new car and a good, fair price for our trade-in. Everyone there was very friendly. I really liked my Fiesta but Im really loving my new Escape. Such a smooth ride and so much more room. Thank you all for everything. Robert & Catherine Sitzes

Leigh Burnett

Jan 15, 2015

I have received really great service when buying and servicing my 2014 Ford focus

Paul Mcatee

Jan 15, 2015

Great service ,Scism ford has earned all my business very good.

Thomas J Huddleston

Jan 14, 2015

Very positive experience. Mr. Mark Sutton presented the sales options very positively.

Judy K Volner

Jan 13, 2015

I have done business with dealership on numerous occasions, they are always the professionals. They actually make you feel like family. I HIGHLY recommend them for your next car purchase.

Harry Colvin

Jan 13, 2015

Very friendly and helpful. I didn't have an appointment only needed a battery for key fob. But, they were able to change oil also. Great service.

Michael Edgar

Jan 13, 2015

Ford F-250. Service was good. Staff was very helpful.

Michael Edgar

Jan 9, 2015

Just needed a warranty part replaced on a 2014 Lincoln MKX.

Michael Holt

Jan 9, 2015

Could not have been more pleased with the service experience. Walked in, Billie asked if she could help me, she took the information about the problem with my Edge, she called to tell me when it was done. She is a very pleasant and competent employee. Double her salary and give her two weeks paid vacation in Hawaii.

Don Honea

Jan 7, 2015

I had an appointment. My vehicle was taken in on time. Service performed and completed in a timely manner. I will have my other vehicle serviced by your competent staff. Thanks for a job well done and the free coffee.

Sandra Evans

Dec 31, 2014

Service was great, everyone is so friendly and helpful!

David E Martin

Dec 29, 2014

Purchased a 2014 F-150 STX 4X4. Was happy with rebates and trade in allowance. Staff was great as always.

Greg D Isringhaus

Dec 26, 2014

I purchased a 2010 Ford F150 from Jeff and I have been buying cars for 15 years and I have bought probably a dozen and a half of cars in that time. I have never had a great, let alone a good car experience until I went to this dealership. I was helped right away and a drink and snack was immediately offered to me. I felt very comfortable when I mentioned what I wanted and did not feel pressured into a sale. They were very kind and gave me a good deal. I will definitely be back.

Ira Henson

Dec 26, 2014

Prompt, courteous service. Very satisfied with the service that we received. We plan to continue servicing our car with Sam Schism.

Kimberly Riggins

Dec 18, 2014

All the employees were very helpful and nice, answered any/all questions and went above and beyond in my experience with them. Will be back in 2 yrs. to trade.

Deborah Matheny

Dec 18, 2014

I let the dealer know what I wanted and they kept trying until they found the one vehicle I wanted and could afford. That is a dealer that will keep you coming back!

James Wampler

Dec 17, 2014

We have always been chevy buyers, we own 2 chevy Camaros, truck,and Tahoe. Never have owned a Ford. We bought the 06' Ford Focus from a friend 6 yrs ago for Jim to drive to Cahokia IL to work. It only had 13,000 miles on it when we got it. Jim has put over 200,000 miles on it. Its been a good little car! He was getting nervous with the miles, needs a good car for work, & we had such good work repairs & service with you in the past. Knowing how he needed it for work right away, you got it going & fixed for us. So he seen the good rebates you were having & decided to get another SE Ford Focus. It made the sale for sure on Saturday, we came in only to just look at them. your sales man Jeff Asberry was not pushy and took all the time we needed with questions, rebates, and showed us how to work things in the car. We have not drove the new car much yet, keeping it in the garage because its been raining! Its clean! We kept the old ford focus to drive on the bad yucky days. I have been telling everyone to come to Sam Scisim and ask for Jeff Asberry. The Wampler's

Michael Turner

Dec 17, 2014

We purchased a 2014 Ford Fusion and the service was spectacular. Kyle Henson, our salesman really did a great job answering our questions and being patient with us. The service overall was amazing, the other staff members were also very friendly and helpful. Very pleased and definitely recommend Sam Scism Ford.

Paul Mcatee

Dec 15, 2014

i had a great buying experience with my purchase of a new f250 thanks to our salesman Mark Sutton he was very helpfull in attending to our needs and i have recommended San Scism to my friends and will trade with them on my next purchase thanks .

Dwain Asberry

Dec 15, 2014

Service and staff was great. I really enjoy going to dealership. Everyone so friendly.

Alice Wade

Dec 13, 2014

Staff were prompt and helpful. My vehicle, 2013 MKS, was serviced, oil, filter change, etc., within about 15 to 20 minutes. I asked for the vehicle to be washed, but no one was available. The waiting room area was comfortable and pleasant.

Janet M Layne

Dec 12, 2014

Mark Sutton was very helpful. He didn't put any pressure on me. I bought a 2014 Lincoln mkz.

Michelle Tangren

Dec 6, 2014

My experience with Sam scism was at first alittle nerve racking as always because of the amount of your money is going towards this purchase. The sales associate that helped answer all of my questions to the fullest extent as well as helping me relax and actually enjoy this experience and milestone in my life by walking me thru all the steps to give me the best deal that I could afford. The entire team; from The sales team, finance department and service is outstanding! This dealership is a priceless asset to our community. They are truly carrying on Henry fords dream to provide everyone with a reliable, affordable, and safe transportation!

Deborah Matheny

Dec 5, 2014

The salesman was very helpful. Everyone was willing to go the extra mile to find a vehicle that we would like. Thank you all for taking the time to go the extra mile. These days people do not operate like that. It's all about the money. Thank you for taking the time find what I wanted as a customer!

Carolyn Bryant

Dec 4, 2014

I thought it was great . I love my ford fusion I would buy another car there only thing about the sale be sure you check tires out to make sure that they are in good shape before customer purchase the vehicle. On a used vehicle Check every thing.

James Laramore Jr

Nov 29, 2014

2014 Fusion. Service is great. Staff is helpful and lets you know what is going on with your vehicle.

Leigh Burnett

Nov 26, 2014

Billy Joe Boyer assisted me in purchasing a 2014 Ford Focus. I am so in love with my car and the price that I got it at. I am now a loyal customer of Billy Joe and Sam Scism!

David Bergfeld

Nov 25, 2014

Explorer 2014 Service was fast and they checked everything onmy 10000 mile oil change and tire rotation

Edward L Morgan

Nov 24, 2014

We bought a 2014 Mustang, that is great car. Been to other dealers, with no success, until we met Ed and Chris, from Sam Scism. They both worked with us to find the right vehicle, both very professional and with caring attitude. Thank You

Harry Colvin

Nov 24, 2014

My appointment was on time. Great service. Recommended new air filter.

Valued Customer Reynolds County Sheriff Office

Nov 22, 2014

They performed the service on a 2011 Ford Explorer and got it back in working condition. Liz and her staff are always helpful and have the best interest of the customer as their number 1 priority.

Margaret Harris

Nov 21, 2014

Always make you feel at home. Not hurried and listens to the customer

Tony Laxton

Nov 21, 2014

I was in and out quickly. Quite efficient and courteous. Really good job with an explanation of what was done and checked.

Ed Buck

Nov 20, 2014

It was easy to buy from you. Mark was friendly and helpful. I'll be back. Ed

Beverly Pinson

Nov 19, 2014

The staff was very helpful. They gave me a rundown of potential problems. We will fix those in the near future. My car was winterized. I feel prepared for the coming months. It is older and I will have to keep it for sometime.I always use your dealership. Thank you.

Jere S Sloan

Nov 17, 2014

Purchased a 2008 Ford edge. Kyle was very helpful with the entire process from beginning to end. He answered all of our questions, and was very thorough to make sure that we were aware of every step of the purchasing process. Kyle was excellent!

Janet Alexander

Nov 12, 2014

Everyone in Service Department was very courteous.

Wayne E Davis

Nov 10, 2014

purchased our second car from jeff ashbury in less than 12 months. jeff was very helpful and was able to point us in the proper direction as we changed our requirements several times during our search. dealership treated us right and very helpful during the whole process.

Stacey Dodd

Nov 7, 2014

I had an excellent experience in getting my 2012 Fiesta serviced. Billy Joe Boyer made the situation the much easier to deal with. Having a replacement car ready when it was the most convenient for my schedule, helped review the warranty information to make sure my car's problem was covered, and worked with getting the information to the service department so the repairs could be made. I didn't have to miss time from work and that makes a huge difference!

Karen A Ancy

Nov 6, 2014

2014 ford escape. Service was excellent and it all was painless, quick purchase.

Eugene Eddleman

Nov 6, 2014

Everyone was very helpful and did what they could to make it a great experience.

William Eddleman

Nov 3, 2014

The service department was very friendly and helpful. They even gave me a ride back to the dealership so I could drop my truck back off at my house.

Lori A Holdinghausen

Nov 3, 2014

My sweet husband of 20+ years just recently passed away from cancer leaving myself and 11 year old twins. He passed away 4 days before their 11th birthday. My service rep was Chris Gates and he made the whole experience go smoothly. He was very easy to work with. Thank u.

Rickey Valleroy

Nov 3, 2014

Excellent and very friendly service personel. I have always been very well pleased with the service I receive!

Cynthia L Tichacek

Nov 3, 2014

I purchased a black 2014 Ford Fiesta. I started on the internet & then was helped by Ron Helmberg & Dave Scism. My husband passed away in June & this was my first major purchase alone. Everyone from start to finish in finance was fantastic! I love my new car & have gotten so many compliments. Thank you all!

Troy Bollinger

Nov 3, 2014

Chris Gates was a very cooperative and easy to work with salesman. He made the experience a good and comfortable situation. Every effort was made to maximize rebates and offer a solid deal on a trade in. Great job!!!

Curtis Godat

Oct 30, 2014

f-150 service was perfect and the staff most pleasant and helpful! Great job to the service Dept.

Douglas Thurston

Oct 29, 2014

Do a fine job and have great mechanics. They have always been very quick to fix and it gets fixed right the first time. No car dealership is perfect but this one is close. Will continue to do all my business here!

Marg Jackson

Oct 28, 2014

Extremely satisfied with the service department. Thanks for getting my car serviced in a timely manner.

Michael L Boyer

Oct 28, 2014

The Salesman Mark Sutton went above and beyond expectations. Very informative, Eager to please, all around Great Guy. I would highly recommend anyone interested in a Ford vehicle to stop in Sam Scism. They will Treat you Right!

John Schneider

Oct 28, 2014

YOU SERVICED MY MKZ AND LET ME USE ONE OF YOUR CARS FOR THE DAY. THANKS SO MUCH TO LIZ AND HER STAFF

Gene C Wilfong

Oct 28, 2014

F150 Service rep was very helpful. Answered all our questions. Helped us with finances. We appreciated it so much. Our experience was very good, and we enjoy our new truck. We felt they appreciated our business.

Valued Customer Pacific Lumber Company

Oct 28, 2014

Went very smoothly! Nothing else to say.................

Jerry Hawkins

Oct 24, 2014

Everyone was friendly and helpful even those not involved in the sale, the finance person was great and so helpful and went above duty, sales person answered my questions and help me make the choice of vehicle a good experinse all around.

Reynolds County

Oct 23, 2014

2014 Ford F-150 Crew Cab 4x4 The service was excellent and the staff were very helpful

Valued Customer Alma I Rice Revokable Trust Dated

Oct 20, 2014

I purchased a new 2013 Ford Escape in May 2013 and have not had to return often to dealership for service, but the few times I have been there, the staff have been great. I have been well pleased with Sam Scism Dealership and my Escape.

Reynolds County

Oct 17, 2014

F-150 Crew 4x4 Service was excellent and the staff was very helpful

Charles L Cox

Oct 16, 2014

Billy Joe was very helpful and he is always professional. He tries very hard to give you the best deal possible. We have bought three trucks and a car f r on him over the years.

Willis Francis

Oct 16, 2014

Helpful. But slow. Took 2.5 hours for an oil change and I had made an appointment

Roy Hanks

Oct 15, 2014

2014 FORD FUSION EVERYTHING WAS GOOD TOOK CARE OF EVERYTHING WE ASK FOR

Debra Brand

Oct 15, 2014

Never purchased a car not seeing it in person. Ed convinced me it would be ok and understood how I was feeling. He constantly reassured me day to day. I originally found a car at Sinclair ford but wasn't totally happy that's why I kept looking. Ed found exactly what I wanted. I'm now very happy with my purchase. I will definitely refer my family and friends. So far I can say that I was taken care of and hope to continue to do business here. Thanks again, Debra and Louis Brand

Chad Smith

Oct 14, 2014

Great service! Could be a little quicker but it was a busy day. Thanks

Amy Dover

Oct 14, 2014

I have been contacted numerous times checking on our truck :) We are more than pleased and I've told everyone they should buy from your carlot!

Valued Customer Reynolds County Sheriff Office

Oct 11, 2014

Service here is always great. The service personnel are very knowledgeable and always willing to help. It is great that they take the time to keep the Sheriff's Office fleet in top condition.

Thomas E Nutter

Oct 10, 2014

Kyle Henson was very helpful and put me in the car I wanted. The staff and service was great. Thank you all.

Reader01

Apr 10, 2014

My family had years of good experiences with this dealer, so they were my first and only stop for a new car (talk about buyer's remorse after-the-fact). Unfortunately, a few weeks after purchase, the car began stuttering and making all kinds of noise. It's been serviced three times in the one year I've owned it. Each time, I'm told the issue has been fixed. Nearly two months ago (the last time it became obvious the issue was still not fixed), I tried calling AND emailing to let someone know the car was still stuttering and making noise, and I've had no more follow-up. Not-so-coincidentally, my one-year warranty was up last month. It's not such a surprise that once you buy a car, the dealer isn't going to want to spend too much money fixing the aftermath of what is likely a Ford problem, but honesty is still a better policy. If Ford had an issue with the transmission, I should have been told up front instead of rescheduling work to continue and have a new car looked at and "repaired." It's been a disappointing year, to say the least. I see now why so many folks are going to Honda, Nissan, and Toyota. The quality just isn't there for Ford anymore, and this particular dealer has no more excuses, clearly. The lack of follow-up says it all.

Tom D

Aug 4, 2013

Every step from negotiating price to possession was absolutely enjoyable and hassle free. Staff was courteous and knowledgable. A beautiful dealership with several vintage vehicles was cool too. I will definitely buy another vehicle from them and would highly recommend them to my friends.

Fatboy

Oct 22, 2011

Stopped by Sam Scism Ford looking at new cars and if I could afford one, the sales person was quick to come and speak to us on the lot,let us drive the vehicle to go get lunch,discounted the sticker price,had the car ready in one hour for us to pick up.Called to check and if we were happy with our purchase and if everything was Ok.Calls to wish me a happy birthday ever since.PS- just left the Chrysler dealer across the road from Sam Scism had to find a sles person .would not let us test drive, and would not come down on the sticker price of a car.