RBM of Atlanta reviews

DrPepper

Oct 12, 2016

My wife and I purchased 2 vehicles over a I month period. We were impressed with the inventory, facility and the personnel especially Charlie Vaccaro, sales rep.

DrPepper

Oct 12, 2016

My wife and I were so impressed with RBM of Atlanta that we purchased 2 cars over a one month period. The facility is "class" and Charlie Vaccaro (sales) and Ashley Ahern made the buying experience special.

Jayne Roberts Stinson

Oct 12, 2016

I have been a customer of RBM for many years and with the same salesman,Steve Edwards, and he is always on point. He takes all of my needs and desires into account in assisting me. I always feel safe and confident in Steve and his ability to meet me where I am and to get me to where I want to be. From the time you walk through the door you are met with respect and you are seen without a delay , no waiting. At every step of the way, there is such respect and accommodations.I always enjoy the experience and I especially enjoy my new vehicle! Thank you, Steve.

ern701

Oct 10, 2016

Wonderful buying experience. Don Bonura provided a great deal of knowledge and supported us through the entire process, including the training on the use of the advanced electronics in the vehicle.

KYCAT

Oct 8, 2016

This was the seventh Mercedes I have purchased from Kyrus Fremes at RBM of Atlanta, every expirience has been great. They go the extra mile to make sure your satisfied with your purchase.

kycat

Oct 8, 2016

Kyrus has been a trusted friend for over 15 years, always goes the extra mile to make sure I'm satisfied with my Mercedes purchase.

Ridley

Oct 7, 2016

My Salesman was Steve Szczupak and I could not be more pleased with my experience. He didn't push ( I have to "think" about major purchases, lol") and he gave me the time (about 5 day process) to make a decision I was comfortable and pleased with. My purchase is fairly new, so I have not utilized the service department as yet.My thanks to Steve and Ashley who explained the car to me.

Ridley

Oct 7, 2016

My Thanks to Steve for assisting in finding the perfect car for me. I loved a specific color and he had it! He gave me time to consider my options, was always patient with my "process". I really appreciate Steve's time and help as well as the friendliness of the entire staff I interacted with. Ashley was a great "Teacher" for all the amenities the car has to offer.

Chip P

Oct 1, 2016

Great Experience for both our purchase in 2015 and lease in 2016 from RBM and our sales associate, Rick Robbins. I highly recommend. Chip Poppell

Chip P

Sep 30, 2016

I highly recommend RBM and our sales associate Rick Robbins. As a repeat customer I can honestly say that when it time to purchase/lease another vehicle, I will reach out to Rick. Thank you, Chip Poppell

Robbie

Sep 26, 2016

Awesome experience!!! Would recommend to anyone looking for a vehicle. Don was great to work with.

flower123

Sep 26, 2016

When your sale people give more than above of their time to help you in your purchase. For me,your time is the most important thing you can give.

Lian

Sep 18, 2016

I just bought a used 2015 C300 from this dealership. People there are very friendly and knowledgeable, they treated me very well. I am kind of a fan for this brand and I have been to at least 6 dealerships of MB all over the country including Boston LA Sanjose and Marietta. RBM of Atlanta is simply the best. My salesman is Don Bonura, he helps me a lot.He is patient and always go through the details of each aspect of cars I am interested in. Unlike some other salesmen who try to making deals by keep pressure on you and take the advantages of asymmetric information. Don is being completely honest with me during the whole time. If you are trying to buy a car from Mercedes Benz, I highly recommend him and this dealership.

Monica T

Sep 6, 2016

I was in the market for a new car and Mercedes Benz was on my list to test drive. I came in without an appointment and the receptionist hooked me up with Steve Szczupak. He made car buying hassle free, fun, and effortless. I couldn't have asked for a better experience.

Jerry Devore

Sep 4, 2016

Charles Vacarro did an excellent job of selling us a car. One of the best experiences I have ever had. Jerry DeVore

Fry Reglet Tyler

Aug 29, 2016

Eric Koenigsberg makes the car buying experience enjoyable. HIs technical knowledge about his brand is unmatched. This is my second car with Eric and look forward to many more!

Markwilk_uf

Aug 23, 2016

Steve Szczupak made everything very easy for me at RBM. Great experience and a terrific guy fully invested in making sure that I was informed and comfortable in every step of the process. I recommend Steve and RBM without reservations, and I'd buy another car from then again in the future.

Sam Evans

Aug 19, 2016

To Whom It May Concern,I would like to thank Kyrus Frames and his entire RBM of Atlanta team, especially Chris and Ashley, for helping me with the purchase of my New/Used ML 350. It was easy working with Kyrus and on the day I purchased the car we had a good morning making the final deal. He is very knowledgeable of the full line on Mercedes and took a great deal of time working with me to find the right car for me. He even worked with me a couple of time on his days off.My wife and I bought her a new CLS 550 from another Mercedes dealership in Atlanta and that will be the last time we will work with that dealership after working with Kyrus at RBM. Kyrus is our man in the future when were ready to purchase another Mercedes because he is one nice and knowledgeable guys. A good example of how good Kyrus was to me is he even made a special trip to our home to set my garage door openers up on the ML after he got off work a couple of days after I made the purchase. That is a first for us and I would call that real service. I have purchase BMWs, Lexuss, and other fine autos in Atlanta and have never had anyone do anything like that for me before. I will recommend Kyrus/RBM of Atlanta to family, friends and my employees in the future.Best regards,Sam

Frustrated Lady

Aug 10, 2016

This Mercedes dealership failed to diagnose and fix a problem with my car after my car came from under warranty.. Because the cars did not have the check engine light on, but was changing funny(possible transmission) they basically told me there was nothing they could do to find out why the car was changing funny and to drive the car until the check engine light comes on. Then bring it back and they would see what they could do to help me.. Joey Tucker- Service Manager told me to call Mercedes Benz Customer Care and they would be able to make a decision about sending out a specialist to check the car. When I called customer care, I was told the dealership was responsible for getting the specialist and I had been mis-informed by Joey. I spoke with Brandon - the Service Department Director and all he said was to drive the car until the light comes on, because until they get a code to come up, there is hnothing they can do. Of course the car was not bought at RBM, but only have 50,000 miles and was still under warranty when the problem started. Now it is over 50,000 miles and no warranty. Stay clear of this place if you don't have a warranty on your car. They just don't want to deal with you and especially if you are an African American.

Kris

Jul 22, 2016

My recent car buying experience was really easy and fun with Steve Edwards at RBM. He was knowledgeable and easy to work with and I felt like he was totally honest with me about which car would be best for me. I also like their follow up and support staff. They were more than happy to go over all the features with me multiple times until I was able to grasp everything.

Vera0411

Jul 22, 2016

I had a hassle free experience with Don at RBM. We communicated through email a lot while he tried to find a Red GLC 300 for me with all the options I wanted. Definitely get the car loaded if you try the GLC. The Driver assist and surround sound are great!!Don had the car practically waiting for me. It had to brought from a different dealer then they got it ready for me while we had lunch. We then had Crystal, teach us how to use the car with all the patience and kindness in the workd. Everyone was wonderful! I am sticking with MB and RBM. By the way, I went trough the Costco auto program. Definitely a money saver!

Tony504

Jul 20, 2016

Would like to thank the entire team at RBM who helped me with the purchase of my new vehicle (Don Bonura, Sales, Se Kim, Finance Manager and Colin Harrison, Sales Manager). Also Ashley who gave excellent service showing how each feature worked in the new vehicle. I am extremely pleased with purchase experience with RBM of Atlanta from start to finish. I definitely will recommend this dealer to family and friends. Thanks again to Don Bonura for being very professional and responsive to every email or call even on his off days!!!!

RLBANDJ

Jul 12, 2016

Great work RBM and many thanks to my man Rick!! You guys made us feel at home. Believe it or not, there's plenty of dealerships where you don't get that "we want to do business with you" feeling any more. Maybe it's inappropriate to list any competitors where you get that but let's just say the worst of the lot "Aren't Used to Dealing w/ Individual" needs and wants. I need a dealership whose willing to work with me not one that needs me to "Be More Willing" to work with them.We had a much more favorable experience at RBM with Rick. Negotiating was "fun" - yeah I said it, "fun"! We cut to the chase and in the same day worked out a deal - professionally as well as with respect and consideration of both of our budgets & bogies. The feel at home atmosphere was complemented with talking shop and talking sports. Nice to see a fellow Cleveland Cavalier from Rick's colleague Gerry (we did it Gerry!). I was very pleased. Thanks a ton Rick!!RodPS - the 4 star instead of 5 star on Price is my final jab at Rick for not coming down that last $XX/mo I wanted. Muhahahaha

Prokofiy Klochko

Jul 9, 2016

I like everything on this location. I purchased 2 vehicles and will do again when need. Car is great too, original purchased of new vehicle make me fan of MB vehicles.

Prokofiy Klochko

Jul 9, 2016

I purchase 2 vehicles and would do another when need

Cathy lovelace

Jun 24, 2016

I've been dealing with RBM of Atlanta for more than 14 years in all areas of the dealership. They have been impeccable at every level. Thanks especially to Steve Szchupak for my most recent buying experience. I was treated royally and everyone treated me as if I really mattered. They don't just drop out after you purchase a car, they stay in touch, make sure you are happy with the car, helpful in any way they can.

Cathy2015

Jun 23, 2016

Steve Szchupak has sold me multiple cars over the last 14+ years. He has always treated me impeccably and made my car buying experience as smooth as possible. From top to bottom, inside and out, RBM Atlanta is top notch.

Bill P

Jun 14, 2016

The buying experience from salesman Jerry Peek, the F&I man, and the woman (lost her business car) who handled the entire delivery procedures was outstanding. The best over sales experience of my automotive background. Highly recommend them !

JST

Jun 3, 2016

We recently purchased a car from Don Bonura at RBM. Don is the most professional and courteous car sales professional I have ever worked with. The entire process was smooth and seamless, and I look forward to working with Don and the service team for years to come.

JST

Jun 3, 2016

We recently purchased a car from Don Bonura at RBM. Don is the most professional and courteous car sales professional I have ever worked with. He took the time necessary for a very thorough test drive, explaining the features of the car and answering my questions. I appreciated his attentiveness without being pushy or overbearing. The rest of the sales process was extremely smooth and efficient, and Don and the other members of the RBM team worked to make the entire transaction seamless. I look forward to working with Don and the service team at RMB for many years to come.

Jose

Jun 1, 2016

Steve Szczupak was incredible. Got me into the vehicle I wanted at a price that was fair. He made it his mission to make sure I was happy and satisfied with everything. Can't ask for better service

Greatballoffire

May 27, 2016

If you are looking to purchase or lease a new or used Mercedes I HIGHLY recommend RBM of Atlanta and go see my salesman Philip Black. I had the best experience ever!!! No haggling, unrealistic numbers ... Straight to the point!!! I stated what I wanted to pay and we found the car that offered me just that!!! I am the proud owner of a 2016 C300!!! Exactly what I wanted!!!

Angie T.

May 22, 2016

I purchased my first Mercedes-Benz from Charlie Vaccaro in 1993. I am very impressed with the cars I have purchased from Charlie, over the years, and with the customer service provided by RBM.RBM is a world class dealership, in both sales and service, and Charlie is a world class representative of RBM and Mercedes-Benz. Charlie is professional, courteous, knowledgeable, trustworthy, helpful and always interested in making sure that I purchase the right vehicle to meet my transportation needs.

MarkBSi

May 22, 2016

Friendly, courteous, knowledgable throughout the entire experience. This was the most pleasurable customer experience in my lifetime. I would recommend Philip Black to anyone in the market for a car.

Kim

May 9, 2016

Jerry Peak made the whole process the easiest car buying experience we have ever had! Our experience went well beyond what we thought would occur!

KMG

May 7, 2016

By far the best buying experience I have ever had buying anything. Steve Szczupak was top notch and the whole process was quick and easy. Would highly recommend RBM of Atlanta to anyone, ask for Steve.

Kevin Gaffney

May 7, 2016

By far the best buying experience I have ever had buying anything. Steve Szczupak was top notch and the whole process was quick and easy. Would highly recommend RBM of Atlanta to anyone, ask for Steve.

RT

May 3, 2016

Kyrus Frames and the entire RBM Atlanta Team were great to do business with. No hassle, worked hard to meet me needs and when it was time to make the purchase, Kyrus made it simple and easy for me. Love the new car and the new friends at RBM of Atlanta.

rtabert

May 3, 2016

Kyrus Frames and the entire RBM Atlanta Team were great to do business with. No hassle, worked hard to meet me needs and when it was time to make the purchase, Kyrus made it simple and easy for me. Love the new car and the new friends at RBM of Atlanta.

Gillen Joachim

Apr 18, 2016

Steve Szczupak is awesome. (Yes that is how his name is spelled) My wife has been loking for a car for about a year. Steve kept us informed as to options with new and used cars within our price range and wound up putting us in a used 2014 GMC Acadia Denali they had taken in on trade. Steve gave us a very fair price and the purchasing and financing process was a breeze. I highly recommend Steve and the folks at RBM!

Gillen

Apr 16, 2016

Steve Szczupak is awesome. (Yes that is how his name is spelled) My wife has been loking for a car for about a year. Steve kept us informed as to options with new and used cars within our price range and wound up putting us in a used 2014 GMC Acadia Denali they had taken in on trade. Steve gave us a very fair price and the purchasing and financing process was a breeze. I highly recommend Steve and the folks at RBM!

HarrisJone

Apr 5, 2016

Again it was a great and unpressored experirence. Charlie was great explaining everything to us and made it a easy process. We have told all our friends about Charlie and RBM.

The Kennedy's

Apr 2, 2016

Loving my new CLA250 our Sales Consultant was Gerry Modzelewski from the moment my husband and I met Gerry he gave us time to look around without bothering us :). Because we wasn't planning on buying a new car at the time. Later he checked back on us and if course I talked my husband into asking a few questions concerning our situation. Gerry wasvery professional and helpful answering our questions. And the rest is history we met Paul Markes was offered lunch which was great. A few hours later we was given the keys and a demonstration and set up by Crystal Garrett on our new car inside & out she"s life a saver glad I didn't have to figure out the new technology she was so helpful and very knowledgeable . My experience wasn't stressful from the beginning to end.

Al and Willa Friday

Mar 30, 2016

Steve Szczupak is and has been our Mercedes sales consultant...present/past! We feel Steve is the BEST in that he cares about the customer and their needs. His extensive customer care is important to us....and...his professionalism and expertise extend beyond the sales moment. Steve has been present at all times when we have needed assistance in any direction ...be it ...how to use car operating options and car maintenance. I continue to look forward to a long future with Mercedes and Steve to guide us though our car needs. Willa and Al Friday

A Elchahal

Mar 24, 2016

From the beginning of our search for a 2016 GLA 250, we worked with Steve Edwards. Throughout the process, he was friendly, extremely knowledgeable of the product, worked with us on getting the exact car that we wanted and kept us updated on the delivery status of the vehicle. Steve also followed up after the purchase of the vehicle. He is extremely professional, exemplifies superb customer service and we will recommend him for anyone in the market for a Mercedes. Anita Elchahal

A. Elchahal

Mar 22, 2016

In January 2016, we purchased the GLA 250. From the moment that we walked into RBM, we received exceptional customer service from our sales consultant, Steve Edwards. We would highly recommend him for his professionalism and follow-up.

AElchahal

Mar 22, 2016

From the beginning of our search for a 2016 GLA 250, we worked with Steve Edwards. Throughout the process, he was friendly, extremely knowledgeable of the product, worked with us on getting the exact car that we wanted and kept us updated on the delivery status of the vehicle. Steve also followed up after the purchase of the vehicle. He is extremely professional, exemplifies superb customer service and we will recommend him for anyone in the market for a Mercedes.Anita Elchahal

Patrick Thomas

Mar 21, 2016

Outstanding dealership...staff and product! Used RBM for 25+ yrs, own 6 Mercedes currently.

Charly Soman

Mar 15, 2016

I had the best experience from RBM of Atlanta. I bought used gl450 in 2012 and did 2 annual services after that. Their customer service is exceptional. You always have a feeling your car is going for a home visit and it is within the best hands available. Last time Stephanie Sweeney was helping me with the annual maintenance. I should say she is the last word for customer service. Very knowledgeable about the whole process, got it done like a sweet song. I can't thank you enough of RBM of Atalnta, keep going !!! If you have any plans with buying or maintaining Mercedes Benz, they are the one. I do recommend RBM of Atlanta for anything to do with Benz.

Palanivel

Feb 27, 2016

Steve is very friendly an helped me very patiently to find the car that meet my requirement. He responds to my email very quickly with detail clarification. I would recommend him to my friends.

Sprinter 2500

Feb 15, 2016

Kay Goggins is an extremely knowledgeable and helpful sales representative that went above the call of duty. She takes to heart Mercedes' and RBM's culture of customer satisfaction. Taken in concert with RBM's excellent service department and Kay's follow up calls after the sale, I highly recommend RBM the location for your next Mercedes purchase and seek out Kay Goggins to help you through the process.

Survival48

Feb 9, 2016

I took my car to this dealer for repair. Theye only didn't do the repair but trying to over charge me. They brought the strut on my car and told me I gave it to them that way. Manager Brandon told me I was not welcome on property. Horrible company.

mercedes250

Feb 1, 2016

Steve Edwards is an extremely knowledgeable person with regards to all Mercedes models. In summary, this man is a professional, there should be more like him in the business. He returns phone calls, demonstrates the entire car and features and makes the wide scope of buying a car relaxing and enjoyable, this is a great guy. If the deal were right again, I would buy another car from Steve, more new car buyers should visit Steve for the car of their choice ---------Gary S.

J&L

Jan 28, 2016

Don Bonura was excellent to deal with. He has a great deal of integrity. I never felt rushed or pressured. He was very knowledgeable and went out of his way to provide super service, even to the extent of driving to my house in Johns Creek.Kasey Hsu was terrific as well. Very smart and knowledgeable. very committed to service.The service manager was cordial and made a point to let him know personally of any issues.Adreanne Briant who handled my paperwork was engaging and extremely efficient in expediting the paper work.my paper work Steve Garvy wanted me to know I could call him personally with any issue that might arise.

hank

Jan 26, 2016

charlie is a no nonsense guy. he made buying my car easy and also fun. he also returns his phone calls after the sale.he has worked for rbm for many years and it is pleasant to work with him. it is wonderful to deal with a pro. ashley and adrienne are also a pleasure to work with.

LuvBenz

Jan 19, 2016

This was the first time as a customer at a Mercedes Benz dealership, and I can truly say I was overwhelmed with the staff and facility of RBM of Atlanta. They are truly outstanding!!! Our Sales Consultant, Gerry Modzelewski did a fabulous job in the whole process of buying a new car for our daughter. It was simple and painless. He takes care of his customers from the moment you engage with him, answering questions and concerns and making the whole process a pleasure. Thanks to the great personal care and professionalism of Gerry our daughter loves the CLA 250 Sport, and Gerry!! I can see that RBM of Atlanta has a wonderful team that goes that extra mile for you. Great job to y'all! Without a doubt will return to this dealership for another purchase.

Natascha B.

Jan 19, 2016

The entre process was excellent! Things were quick and convinient. Don Bonura was our salesman and he worked with us in person and via phone and email- that was wonderful because we had newborn twins at home. We will strive to always purchase our vehicles there.

Dan S

Jan 16, 2016

I work with a non-profit organization that unexpectedly found itself in need of a replacement vehicle. Rich found a sprinter that more than meets our needs. Thanks he helped us to put a hold on it while we took a couple of days before to get our finances in order. He also came in on his day off to make sure things went smoothly as we closed the deal and drove off in our new (used) sprinter. Thanks to Rich and all of the other folks we worked with at RBM of Atlanta!

Jason C

Jan 13, 2016

Steve Szczupak was our sales consultant. Steve approached us after we had decided on a whim to visit the dealership and look for a possible smaller replacement for our 2012 GL550. At no time during our initial conversations did we feel any pressure from Steve, and he spent a good amount of time with us that day discussing all the options. We test drove a couple vehicles and liked the GLC and especially the higher end GLE AMG Coupe. Steve has immense knowledge of every vehicle we asked him about and is able to convey information in such a way that made it very easy for us to able to compare and contrast our choices and ultimately come to a decision on a vehicle that we loved....the GLE AMG Coupe. Steve takes his profession very seriously and strives to provide the utmost in customer care. Steve's success as a sales consultant comes from his extensive book of past clients and referral clients who he strives to make happy during the buying process and especially after. Steve catered to our every need, and even drove after hours, to my personal residence, in the rain order to get a document signed by my wife, so that we wouldn't be inconvenienced by having to make a special trip to the dealership the next day. That's what I call above and beyond the call of duty! We love driving our new GLE AMG Coupe, but are even happier with the professionalism and expertise shown to us by Steve. He knows that he will be our guy for all our Mercedes-Benz needs in the future for sure! No better Mercedes-Benz guy than Steve Szczupak!

JasonC

Jan 13, 2016

Steve Szczupak was our sales consultant. Steve approached us after we had decided on a whim to visit the dealership and look for a possible smaller replacement for our 2012 GL550. At no time during our initial conversations did we feel any pressure from Steve, and he spent a good amount of time with us that day discussing all the options. We test drove a couple vehicles and liked the GLC and especially the higher end GLE AMG Coupe. Steve has immense knowledge of every vehicle we asked him about and is able to convey information in such a way that made it very easy for us to able to compare and contrast our choices and ultimately come to a decision on a vehicle that we loved....the GLE AMG Coupe. Steve takes his profession very seriously and strives to provide the utmost in customer care. Steve's success as a sales consultant comes from his extensive book of past clients and referral clients who he strives to make happy during the buying process and especially after. Steve catered to our every need, and even drove after hours, to my personal residence, in the rain order to get a document signed by my wife, so that we wouldn't be inconvenienced by having to make a special trip to the dealership the next day. That's what I call above and beyond the call of duty! We love driving our new GLE AMG Coupe, but are even happier with the professionalism and expertise shown to us by Steve. He knows that he will be our guy for all our Mercedes-Benz needs in the future for sure! No better Mercedes-Benz guy than Steve Szczupak!

Js2015

Jan 4, 2016

Great luxury vehicle purchase experience. Mr. Michael was very knowledgeable and answered every question we had in a very timely manner. This dealership is very organized and will work Everyone's budget needs

CarBuyer

Dec 27, 2015

Great overall buying experience - efficient, no hassle and very professional. Gerry Modzelewski was a pleasure to do business with.

JDC

Dec 14, 2015

This was easily my best new car buying experience. I would highly recommend Don Bonura (my salesman) and the RBM of Atlanta dealership to anyone shopping for a Mercedes Benz. I selected Don to work with largely as a result of feedback from other satisfied customers on this website. I was not disappointed. Don was responsive to me and very accommodating in arranging test drives (multiple vehicles over two visits) and explaining features of the cars as I narrowed down my choices. Easy to work with and good follow up after the sale.

Schiccoli7

Dec 5, 2015

Excellent service I will recommend Steve and RBM to my friends.Fast quote and fast delivery.This is the second car that I get from them and in both cases dealt with Steve

judi, HISTORIC GAINESVILLE, GA

Nov 22, 2015

Charlie Vaccaro, is the best! Never did I expect, so much concern, kindness, knowledge, and fun buying a new E350. HE made it so simple and I even got a ROSE!

JPPDMD

Nov 10, 2015

I have known Eric Koenigsberg for over 15 years. His knowledge of the product and attention to detail throughout the sale process was incredible. Eric has shepherded us from our first Mercedes to our most recent sixth Mercedes. I cannot recommend Eric highly enough!

beck52

Nov 4, 2015

I visited RBM to acquire a new GLE 450 I always deal with Eric Koenigsberg. I can't describe just in a few words how satisfied I am with Eric's performance. I am not afraid to say that there are not so many professionals left in this world. Eric is one of the few TRUE PROFESSIONALS. His knowledge of the product, his communication skills, his experience in handling any sales situations, and so on !Thank you Eric!

Frank Phalen

Oct 22, 2015

Been dealing with RBM for 20+ years. Met Mr. Vaccaro when I purchased my first Mercedes. Have been going to him and RBM since. Great place, honest helpful peoples, that make you feel like family. Mr. Vaccaro will make you want to come back, even if it's just for a cup of coffee and discuss what's going on in the world. He will treat you right!

AmyLou1263

Oct 22, 2015

We could not have asked for a better experience with Steve Edwards! He came to work on his day off the accommodate us since we were only in town for the day! His follow up on the purchase helped us know we made the right decision to buy from RBM! We received several phone calls asking if we have questions regarding the technology and features which has proven to be very helpful! Thank you again for making it a great day for us! - Amy Kidd, West Hartford, CT

Sales

Oct 22, 2015

Steve sold me a car in 2009 and stayed in touch with me over the years. I recently bought a 400E Cabrolet. He oversaw and stayed in touch with me to let me know first, that the color I had wanted was available. He contacted me to let me know that it was on the water. I think the service he offered is what makes him such a valuable asset to RBM.Joan Pillow

Thomas W Kauffman, DDS

Oct 21, 2015

The real value of this dealership personally is the continued great service and attention of my sales person , Steve Cavanaugh. I have bought 2 cars here, and can attest that the purchase, service, and follow up have been outstanding. I continue to enjoy my E350 - best driving car I have ever owned.Thomas W Kauffman, DDS

Amelia

Oct 15, 2015

Steve Edwards is one of the best at listening and then delivering. Steve's efforts made my buying experience from RBM an extremely hassle free and efficient experience, Steve addressed all of my requests in a timely manner and worked to make all parts of the transaction come together! I highly recommend Steve and all the RBM team supporting the sale/purchase! I love my new car and appreciate all the care from Steve & team to ensure it that I will enjoy the car for many years to come!

Sandi

Oct 12, 2015

Our experience with RBM of Atlanta has been exemplary! Ben Montague greeted us promptly and continued to treat us with courtesy, determination and promptness throughout our search for a new vehicle and ultimately our purchase! All personnel we encountered were friendly, knowledgeable and professional. I am looking forward to building a long-term relationship with all of you now that we are proud owners of our GLK250! Thank you so very much!!!

Mercedes Fan

Oct 7, 2015

I don't usually write reviews, but felt I had to with the purchase of my new C300. I went there to see the new C300, since seeing quite a few on the road. Steve was very helpful and knowledgeable on the new features and I was very relaxed through the whole process. I've owned 4 BMWs and Mercedes over the last 12 years, and was very impressed with the handling, ride and features on the C300. Have owned it for just over a month, and very pleased.

Mercedes2

Oct 6, 2015

Ben was responsive and courteous, he answered our questions, helped us select options during the ordering process and made sure we were satisfied when the vehicle arrived.

Dreamcar

Oct 5, 2015

Steve Edwards helped me pick the perfect car for me..... This is my 2nd purchase with Steve and he just makes it smooth and simple. Exceptional service, friendly, all the logistics and paperwork handled effortlessly. If you're looking for a sales professional to guide you through the makes, models, features and options, then see Steve Edwards at RBM. You'll drive away with your dream car, with no hassles......just smiles.

OMV

Oct 3, 2015

I wound up buying a car from another dealership because they had a better car for me, but would highly reccommended Steve Cavanaugh at RBM Atlanta. He was top notch to deal with!

Richard S.

Oct 3, 2015

RBM of Atlanta is an outstanding dealership that employs highly professional and down to earth sales and service personnel. Gerry Modzelewski is a friendly and knowledgeable sales consultant takes the time to know me and understand what I am looking for in a Mercedes. Gerry provides me excellent service before, during and after my purchase. Gerry does not make me feel rushed or pressured during the buying process. As long as Gerry is working at RBM he will be my sales representative. Dennis Phillips has been my service representative for many years. He has provided me with the best service experience I have ever had with any dealership. Dennis is friendly and knowledgeable, he explains all details of the required service and provides me with a car to use while my car is being serviced. Both Gerry and Dennis make me feel that my friendship and business is very important to them. RBM always follows up about my sales and service experience, and I have always provided outstanding feedback.

Jeff Pace

Sep 29, 2015

We have lived in Sandy Springs since 1997 and have been doing business with RBM in Sandy Springs for that length of time. We have never been disappointed with any aspect of the consideration we have been given by Erik Koenigsberg and his colleagues at RBM. We expect to continue to be very satisfied customers of RBM for future generations of automobiles.

B & D

Sep 22, 2015

We met Kay Goggins back in 2003 and bought our first Mercedes from her. Since that time Kay has been our friend as well as our car dealer. Always attention to detail, constantly goes above and beyond our expectations, and delivers an experience seldom found anywhere!! We now reside in Charlotte, but that doesn't deter us from making the 4 hour journey to receive the best customer service anywhere!!

lynnnc

Sep 21, 2015

This is my second car purchased at RBM of Atlanta. I purchased the second car from RBM mainly because of Steve "Shupak" Szczupak. Even though I had moved out of state, he continued to stay in touch for a number of years to check on my car needs. When I was ready to purchase again, I found the right car, for the right price, with the right salesperson. I was willing to travel back to RBM for my purchase and will do the same again.

gail

Sep 15, 2015

Purchasing a Mercedes Benz from Steve Edwards at RBM was a rare and wonderful experience. Owning a Mercedes was a dream of mine since childhood. I had been looking on- line and in person at the Mercedes and Lexus for a few weeks, before visiting RBM on Roswell Road. From the minute Steve introduced himself to me, the entire process was handled with professionalism, consideration and respect. Everyone at RBM was courteous and knowledgeable. My next car will be another Mercedes and it will be purchased from Steve at RBM.Thanks to all.

West77

Sep 10, 2015

RBM is like a family. Everyone was helpful and friendly.

B&S Collins

Sep 9, 2015

I cannot put into words how comfortable Mr. Steve Szczupak made my wife and I feel during our car buying experience. Typically, during the "fishing" stage of the car buying process the tone of a salesman can be somewhat aggressive. This was far from the case with Steve. This guy is totally down to earth, extremely patient and very intuitive. That old southern hospitality was there from the moment we stepped through the door. Not one detail was missed. Steve definitely knows Mercedes-Benz products and proudly serves a true advocate of outstanding customer service. I must admit, there must be several other Mercedes-Benz dealerships to include one in my hometown that are closer to me in terms of distance. Despite that fact, I will continue to commute from my home to RBM of Atlanta and work with Steven any time or day of the week. All of my expectations of the Mercedes-Benz brand were met and then some. My overall experience was so professional and stream-lined that although this is my first Merc purchase, it is not my last. Mercedes and Steve have set the bar for other the type of service I will demand from other industries (Airlines, Hotel, Restaurants, etc.) I cant thank you enough Steve. Happy wife, Happy life.

west77

Sep 9, 2015

Rick has impeccable customer service skills. He listens and answered every question honestly. Rick knows has product and he handle everything for me. He even move items from my old vehicle and placed it in my new vehicle. Thank You!

DIanne

Sep 8, 2015

Best car buying experience ever. Traded in my BMW for a certified pre-owned Mercedes - painless. Thank you Kyrus Frames, you're the best.

Dianne

Sep 8, 2015

Best car buying experience ever. Traded in my BMW for a certified pre-owned Mercedes - Painless.Thank you, Kyrus Frames, you're very the best.

CLeggio

Sep 7, 2015

Worked with Andy Sayers-best car buying experience I've ever had! Andy was patient, answered my questions sincerely and was open/honest about differences between years and models. Felt like he really had my best interests front and center. Will definitely recommend Andy and RBM to my friends!

Lighthiserl

Sep 2, 2015

Don Bonura was the Sales Assoicate who worked with me. He was extremely helpful to secure the vehicle I wanted. I was impressed with his knowledge of the S550 and how competitive RBM was to finalize the deal. If you are searching for a Mercedes, based on my experience I would recommend Don and RBM.

sammy

Aug 28, 2015

My salesman was Steve Edwards. I told him exactly what l wanted, color and payment. He was a straight forward with me and didn't give me the runaround like BMW. Very good customer svc, complied with all my need and had me in and out by 2-3 hrs. It was the best car buying experience l every had in my entire life. If you visit this location, l would definitely refer him...

barrs, bill1659

Aug 26, 2015

Rick Robbins is a class act. His level of service and attention to detail is by far the BEST! I will use Rick for all my future car purchases.

JustSomeGuy

Aug 26, 2015

This is my second purchase from RBM and Gerry was my sales representative for both. I could not be more pleased with the sales experience. Gerry went out of his way to make the experience as painless as possible while making sure that all of my needs were met. If you are ready to buy a new car be sure to ask for Gerry Modzelewski.I also had the opportunity to meet with Colin Harrison who was willing to make a deal that we could both agree on. Thanks to Colin for understanding the situation and making a fair deal. Adrienne in finance was friendly and efficient and got me in and out without making me wait.After the paper work Casey took as much time as I needed to show me the features of the car, answer the questions that I had about the technology. Casey made sure I was comfortable in the vehicle before sending me on my way.Together they make a fantistic team covering all aspects of the new car experience.

Marissa

Aug 21, 2015

RBM of Atlanta is an outstanding dealership with quality employees and incredible customer service. I have been using them for years for my Mercedes and will continue to in the future. I have to add that I live less than a 1/4 mile from the Mercedes of Buckhead and still continue choose to use RBM of Atlanta because of the service I experience there as well as my relationship with Steve Szczupak. He has been helping me with my cars for years and he is the best in the business as far as I am concerned. His attention to detail, customer service and follow up is unparalleled and I would recommend him to anyone.

marissajoyce

Aug 21, 2015

RBM of Atlanta is an outstanding dealership with quality employees and incredible customer service. I have been using them for years for my Mercedes and will continue to in the future. I have to add that I live less than a 1/4 mile from the Mercedes of Buckhead and still continue choose to use RBM of Atlanta because of the service I experience there as well as my relationship with Steve Szczupak. He has been helping me with my cars for years and he is the best in the business as far as I am concerned. His attention to detail, customer service and follow up is unparalleled and I would recommend him to anyone.

Jones

Aug 15, 2015

They guys are great patient, Kind ,caring . They go the extra mile for their customer, they work in unity . I will refer others to them

bhambrad

Aug 11, 2015

This is how car buying should be done.I live several hours away from Atlanta and found a very aggressive CLA lease special listed on RBM's website. The fun normally stops there when you ask for a real quote. Not the case with RBM, they clearly listed all of the fees and lease breakdown in the disclaimers. Andrew Cochran promptly contacted me via email with a lease quote. To my surprise, it was presented exactly the way it was advertised. How refreshing. I ended up asking for several additional lease quotes adding nav and additional miles. No problem.My deal was more complex than most. I needed to sell my current vehicle, transport it to another state and fly into Atlanta to pick up my CLA and then drive it home several hours away in another state. There was about a week between finalizing the deal and flying in to pick up my car. A couple of days before I was scheduled to fly in to pick my car up, I emailed Andrew to ask about getting the windows tinted. Was it a problem? Not at all. When I arrived from the Airport, I finally met Andrew and he personally picked me up from a transit station close to the dealership. Now that's customer service.The kicker here is the car I was leasing wasn't likely going to make Andrew a lot of money. It was the lease special after all. Did that make a difference on the level of customer service I received? Not at all. The delivery process for my very first Mercedes was absolutely fun and informative thanks to the amazing Crystal Garrett. RBM had the car I wanted and the most aggressive lease in my area. I have a high volume MB dealership where I live but decided to purchased from RBM several hours away. Why? Deal with Andrew and the RBM staff and you'll see why. It's important to work with someone who listens to questions, finds the correct answers and exemplifies top-notch customer service. My trip home in my new CLA was a pleasant one with my newly installed nav, freshly tinted windows and a few bottles of RBM water. If you are an out-of-state buyer that can't find the service or selection you are looking for at your local MB dealership, give Andrew Cochran and RBM a shot like I did.

New car guy

Aug 4, 2015

Salesman Steve Szczupak was excellent in all respects. This is the second car I bought from him the first 6 1/2 years ago. He kept in touch through phone calls at least 3 times a year and sent bday and other cards. This experience was even better than the first. The deal was very good and he was supportive and attentive the entire process which was 3 or so months due to change in model year and waiting on a new model. Throughout the build and shipping process he stayed in touch and let me know the status. When it came time to buy he was extremely helpful and we got a good deal all the way around.

Thomas Diasio

Aug 4, 2015

This is the second car I bought from the salesman Steve Szczupak. He is extremely friendly and great to work with. The first car was 6 1/2 years ago and at least 3 times a year he would stay in touch and ask if there is anything he could do for me. So naturally when it was time to look at another MB I went to Steve. Again he was awesome in all ways and made the whole experience great. I had to order the car I wanted as there was a new model year. He gave me updates the entire 3 months and when it was time to deal he was more than fair. He is the best car salesman I have ever had and I have bought over 15 cars.

amm32

Jul 23, 2015

I purchased my first Mercedes from Andrew Cochran in 2013. While my E 350 was a very lovely car, it wasn't exactly a perfect fit for me so earlier this year, I traded it in for the smaller, sportier CLA (I LOVE this car!). Both purchasing experiences at RBM were painless and quite pleasant thanks to Andrew. He was patient and took the time with me to make sure that my new car was exactly what I wanted. I trust and genuinely like Andrew and cannot speak highly enough about all of the folks in the RBM sales and service departments. I would absolutely purchase my next car from Andrew at RBM but hope to hold onto my CLA for many years to come!

jsbs123

Jul 13, 2015

One of the best salesmen my wife and I have encountered. Excellent customer service, no pressure and explained the entire buying process. We will definitely buy from RBM and Steve again!

Tackitt

Jul 13, 2015

This is the third Mercedes we have owned and Kyrus Frames has always done a great job of finding us a great car, new or certified. The service department has always been great and very helpful. Will continue to do business with them due to the service as well as the cars.

MB Fan

Jun 27, 2015

I bought my 1st car from this dealership 10 years ago with Steve Szczupak's help I thoroughly enjoyed the buying experience then!! I bought my 2nd car two weeks ago and who did you think would help me... Steve!!!This guy is the epitome of customer service!! He makes customer satisfaction his overarching goal in his daily dealings with all his customers!!! I told him he was overkillung it - way too over-the-top.Needless to say - I'm buying my next car from Steve and RBM!!!

Gator2177

Jun 27, 2015

By far the best salesman I've come across. Very honest, no pressure, and followed up with me throughout the process without me having to reach out to him first. Won't be a car from anybody else.

J-F MOTS

Jun 24, 2015

RBM IS WHAT A DEALERSHIP SHOULD BE! CLEAN,FAST,COURTEOUS AND YOU GET A LOANER WITHOUT ASKING! ABOUT THAT! Steve Edward is a no pressure sales man and get you in a new car without fuss . he get you the deal you are hoping for.

Behnam Farakish

Jun 20, 2015

Friendly and helpfull staff which don't have a problem going above and beyond to keep the customer happy and satisfied.

Benham Farakish

Jun 20, 2015

I love Mercedes Benz for the quallity and performance. I have been to many Mercedes Benz dealers before. But this dealer is one of a kind. Staff know what they do and are willing to help and don't have a problem to go above and beyond to keep the customer happy and satisfied. Special thanks to Alex Rabie and Steve Szczupak which helped me finding the right car.

azcuy02

Jun 10, 2015

My wife and I have purchased numerous cars from Eric and RBM of Atlanta since 1998. Our last purchase was a beautiful S550, specially ordered from the factory. Eric Koeningsberg's professionalism, courtesy and knowledge of Mercedes Benz' products are second to none.

Dionguy

Jun 2, 2015

There is no person I'd rather deal with than Eric his knowledge and caring is unbeatable. Always works hard be get the best deal for his clients

scarlett

May 31, 2015

RBM Atlanta has proven to be a great choice for me as a dealership. Steve Cavanaugh did a great job helping me chose the automobile that was right for me. Very patient, informed, listened to what I said and found the perfect car for me. I tried a dealership closer to my house but did not get the same level of interest and professionalism as I have experienced with RBM Atlanta. My limited experience with the service department has been efficient and professional as well with Alex as my representative. I look forward to continuing to work with them to maintain my car.

David

May 28, 2015

I have done business with RBM of Atlanta, as well as with my salesman, Jerry Peek for some thirty five years now. Their professional knowledge and the courtesy that they extend to every customer should be a model for every car dealer in the country. They go to every extent possible to make the car buying and serving process as seamless as possible. I gladly drive the extra miles to continue to use them as my service and sales facility.

mmelton

May 25, 2015

RBM is a great dealership to buy and maintain a vehicle. Erick Koenigsberg is the best representative I have ever purchased a car with. But it doesn't stop there, Jason in service is great too. I always have a good visit to RBM - first class service and sales organization. I recommend them to anyone looking for a great car.

Frank B.

May 22, 2015

Eric Koenigsberg is the most knowledgeable auto sales professional I have ever dealt with. He knows the product, is patient in answering questions and instructing me in the features of the ML400 I bought from the dealership. From the purchase point to delivery of the car, the process was seamless and was informed by Eric all along the way. Best purchase experience I have had in buying a car! I highly recommend Eric...you will not be disappointed.

brucesherman

May 22, 2015

I have used RBM of Atlanta for several years to service my 2007 Mercedes Benz E-350. Getting the job done correctly the first time is important to me. RBM of Atlanta made me feel special. From the greetings at the door to reviewing your work with Pam, everything went as planned no surprises.When it was time to upgrade my Mercedes Benz, where else would I go but to RBM of Atlanta. Pam my Service Rep introduced me to Gerry Modzelewski. From there Gerry showed me and my wife, Beverly, several 2012 and 2013 Mercedes Benz that would meet our needs. Gerry then introduced me to Mercedes Benz great promotion - .99% interest, two free maintenance services, and $1200 towards my first two payments. Wow, I was sold.We purchase a 2012 Mercedes Benz E-350 Sedan. Beverly loved this model because the carpet, dash, seats, and ceiling all match. The light interior lets the car stay comfortable even in the hottest weather. Gerry was correct when he said if we loved the handling of our 2007 E-350, we would be more impressed with the 2012 E-350. We drove home and got 29 mpg and the ride was great. Thanks to Pam, Gerry, and RBM of Atlanta - Bruce Sherman

Brook B

May 20, 2015

Contacted Gerry W to let him know which car I was interested in and to schedule a visit to check out the inventory. I visited the dealership the next day and Gerry was there waiting to take me around to look over the inventory and provide answers to all the questions I had regarding each vehicle. After I decided which vehicle I wanted, the purchase process was quick and easy. Gerry was a pleasure to work with and this is definitely a First-Class dealership.

Bunne & John Dickson

May 20, 2015

Five stars is truly not enough to describe our experiences with RBM. We purchased or first MB (240 D) from RBM in 1982 and still own and drive it today. Since then we have purchased six more and are driving two of those today. One being an E550 convertible and the other an E350 station wagon. The last six were sold to us by Jerry Peek. Jerry has become a friend over the years and is probably one of RBM's oldest (not chronologically) employees. It is nice not needing to get acquainted with someone each time you go in. Jerry is very professional and a pleasure to deal with. Jerry sets the standard for people in his profession. Our satisfaction carries on to the service department after our purchase. The quality associated with the name RBM is reflected in the service offered to us and I am sure all customers. Since our 82 model is beginning to need a little extra care these days I have become friends with the guys at the parts department that offer great knowledge and advice regarding upkeep and care for my wife's favorite car of all time, Sadie. RBM and their employees exemplify the word quality in their service and the product they sell. My wife and I could not offer a higher recommendation than what we give for RBM.

bobgrout

May 20, 2015

Eric Koenigsberg knows his product (in this case a Mercedes ML 350) better than any other automobile salesman I have ever dealt with. When you pick up your new car, Eric will spend as much time reviewing the various systems of the car as you would like, and he knows every button, every switch, every light, and he's willing to impart that knowledge to you. He's very impressive in his knowledge of what Mercedes has done and is doing in the engineering world. Best of all, in my case the car was for my non-techno wife. Eric spent the better part of two days going over all aspects of the car (such as pairing her iPod with the audio system, setting the rise on the rear deck, syncing the garage door openers, etc.). Eric will never give the impression that he is too busy to attend to your immediate needs.He is just a pleasure to deal with. He makes buying a car a delightful experience.

mac123mac

May 18, 2015

Mac Mc:In buying a car rarely does a customer find in one representative all that is expected and needed leading up to the sale "PLUS" the many extra efforts after the sale! In all of my 50+ years in purchasing vehicles I have never been more satisfied with such a fine company representative as RBM of Atlanta has in Mr. Eric Koenigsberg."SIMPLY OUTSTANDING"! My wife and I plan to continue purchasing our future vehicles 'No where else' but RBM due to Mr. Koenigsberg's exemplary care and service. In addition, RBM has honed it's operation into a very courteous, well disciplined and 'quick to help' business.To all departments and all employees we say 'Thank you'!!!

NewCarBuyer

May 15, 2015

Rick Robbins made the buying experience such a pleasure. My wife and I actually enjoyed the car buying experience!

Joan

May 5, 2015

We had a great experience dealing with Steve Edwards. We presented Steve with what we thought was a very complicated situation, but he made the experience an absolute pleasure. I am thrilled with my new car and highly recommend not only RMB of Atlanta, but Steve Edwards in particular . Thank you Steve....

Anta Sylla

May 4, 2015

I am making time to acknowledge the professionalism and care of Don Bonura, I have been swamped with work and buying the car could not have been easier. I really wanted to express how amazing my experience has been and still is every time , I am walking towards my car. I have never bought a car as a first owner in the past. I am an accountant so it is only fair to say, I take every digits that comes with a dollar sign seriously. The thought of negotiating with professional negotiators is intimidating, more so often you are under the impression that they are just trying to make a sale. That was my frame of mind when I stepped in, I have never been happier to be wrong. Don was nice and a pleasure to deal with. He accommodated my needs beyond and above. They always say that employees are the best asset of a company, well Don is an asset to your company and he has single handedly made me an extremely satisfied customer. I am not shy of sharing this with family and coworkers.Thank you Mercedes !A very pleased lifetime customer.

JN SC

Apr 23, 2015

Five stars isn't enough! My husband and I searched 6 different states to find the beautiful ML350 we now own. From the time you walk in to the time you leave we felt like our business was truly appreciated. Steve (our Salesman), Ben (Tech), and Alex (Finance) were top notch, and I couldn't have asked for better people to help us than them in it came to buying our 1st Mercedes. We LOVE our vehicle & we will DEFINITELY be back!!!JN SC

toverstr

Apr 22, 2015

First off, lets talk about how laid back this dealership is! For me this is very important because I do not respond well to high sell tactics. On top of that when you walk in you are offered an assortment of drinks, snacks, etc. which is a nice touch. I came to this particular dealership because they had a specific vehicle I was interested in but I also needed a decent price on my trade-in vehicle. I was working through their online makemydeal which I particularly like because I could do everything through online communication. Colin asked that I come in so they could give a proper evaluation on my trade. As they did I met Taylor W. who took me for a test drive in the vehicle I wanted. I studied up on this vehicle before going but Taylor still managed to surprise me with new knowledge. After the drive I loved the vehicle (CLA 250) and was very impressed with all the features and the speed associated to this 2.0 engine (definitely has a lot of pick up). I told Taylor the figure I had in mind and Colin came in and was honest about what he could do without haggling. It was nice not to go back and forth for 30 mins. Once we agreed on price they detailed the vehicle and I was able to sign the papers in 15mins. In addition, the interest rate through Mercedes is very competitive. All-in-all Ive never looked at Mercedes before but they are definitely attracting younger buyers and very reasonably priced with their options, much more so than BMW or Audi. Overall, this was such a nice experience and has made me a Mercedes man for life. Ive owned many vehicles and have never had an experience like this to be completely honest. I will definitely send anyone in the market for a vehicle to this dealership! BTW, Taylor is the negotiator, educator, and facilitatorthe man does it all!

MorkMoore

Apr 19, 2015

We came into RBM for a Cabriolet, but after speaking to our salesman Gerry Modzelewski, ended up with a completely different car! We love our GL350 Bluetec for our growing family, and our experience with the RBM team! Gerry, Collin, Alex, and Ben were all terrific and we will be back for another vehicle soon! Thanks RBM

MorkMoore

Apr 19, 2015

Great facility and experience this past week. Went in for a new Cabriolet, but after discussing our family"s needs, our Salesman Gerry Modzelewski had another possibility to offer us. We decided on a new GL350 Bluetec and couldn't be happier. The staff is professional and all very pleasant. We look forward to many years with RBM... Thanks Gerry, Collin, Alex, Ben and the rest of the staff!

David Jr

Apr 11, 2015

Thanks for impeccable response!! When Im ready to buy Ill visit your company first!! Thanks again,

Armand Estroff

Apr 11, 2015

Kyrus is without a doubt one of the best car salesmen I've ever run across. His low-key, informative approach makes it a pleasure to do business with him. Kyrus originally sold me an SL550 in August, 2011. Sure enough, I'm in the process of purchasing another vehicle. Although I have relocated to Sarasota, Florida and have been solicited by Mercedes salesmen in that city to sell me a car - I respectfully have declined their offers and came back to Kyrus to handle my new car purchase in April, 2015.Kyrus takes the time to get to know his customers. Unlike other pushy salesmen I've encountered at other Mercedes dealerships, he is unselfish with his time and goes above and beyond to make the entire buying experience a pleasure. He even drove to my house to pick me up when my car was ready for delivery, the first time around.If you're looking for someone that has extreme knowledge of Mercedes vehicles and will listen to you and work with you to get you a great deal with no pressure - then...I'd recommend Kyrus hands down. He is simply the best!

JK

Apr 11, 2015

We bought a E350 from Steve. He was very informative, courteous and helpful. We will be going back to him for our next car. Great service!

My first Mercedes

Apr 5, 2015

This was my first dealing with RBM. I was pleasantly surprised at the attention and energy they gave on the purchase of a used car. It was refreshing. Thanks RBM!

clg

Apr 4, 2015

This was my first Mercedes purchase and now understand why they stand out from the rest. CUSTOMER SERVICE!!!! Steve Edwards is the best. He found the exact car I wanted and had it waited for me when I arrived. It took less than an hour to purchase the car. He demonstrated all of the amenities in the car and invited me to come back in a few weeks for a refresher. So glad to have purchased here and look forward to many more hears with RBM Atlanta.

phillip

Mar 24, 2015

This is my third purchase of a Mercedes from RBM of Atlanta. Steve Edwards assisted in all of my purchases. He was very professional and helpful in explaining all the features and made my purchase as easy and stress free as possible. Steve even arranged for a technician to come to my home an install a backup camera system on my Mercedes. I will recommend my friends to RBM of Atlanta where car buying is a stress free experience.

Golfer1

Mar 19, 2015

I have bought multiple E-classes from Steve Szczupak and each and every time it is an easy transaction. He knows what I want does not try to change my wants/needs. The service team is good and has always delivered on what I needed, albeit very expensive. They understand the customer and qualifies them during the initial process. The follow up from Steve has been great, from a phone call to a written thank you note, etc. It is what buying a MB is all about. Thanks

Hamptongirl

Mar 14, 2015

I'm so glad I came back to RBM after buying my first Mercedes from Steve Edwards years ago. Once again, he found me exactly what I wanted, and now I'm driving a beautiful Mercedes that I absolutely love. Thank you, Steve, and the entire RBM Atlanta staff for yet another wonderful buying experience! It's good to be back in the RBM family. Thank you!! -Angela

Roxro

Mar 12, 2015

Three months ago I bought my first Mercedes Benz (the new C-series) and loved it so much that we just purchased an E-Class. David Wang is a great salesperson who makes the process a breeze- from analyzing our needs, to finding the perfect car for us, to getting us out the door and into our new cars without delays or hassles. Even if you think you can't afford a Mercedes, give David a visit and you may be very pleasantly surprised.

Karen

Mar 4, 2015

Eric is very compassionate about making me, the customer, feel relaxed and comfortable during the purchase process. He is very knowledgable about his product. He does his research to know what changes have been made that might be of interest to me based on cars that I have purchased in the past and what I might like in the future. He does not rush you through the experience Like the best of all sales representatives, Eric is very good about keeping in contact to insure that he can keep me loyal to Mercedes. It has always been a pleasure working with him.

Ryan Bing

Feb 26, 2015

I recently purchased a car from RBM of Atlanta. My first Mercedes and I will be staying with them for years to come. First off, the car sells itself! Nuff' said. Second, you never even feel like you're being sold. Taylor Whitmire was outstanding the entire way through. They truly make you feel like you are part of the Mercedes family. Glad to be a part of it and looking forward to a solid partnership for years to come. I will suggest heading to see RBM of Atlanta to ANYONE in the hunt for a new Mercedes.

Mayaja

Feb 24, 2015

My E-350 that I loved burned in a freak accident causing me to have to shop for a new vehicle. Not only did I love my car, I didn't want to deal with having to find a replacement. I purchased my first two Mercedes from Atlanta Classic Cars, so naturally, I went back there. I also went to Mercedes of South Atlanta. Both experiences left me wondering why I should remain in the Mercedes family. Atlanta Classic Cars treated me as if me buying an older vehicle was not worth their time and Mercedes of South Atlanta sold the vehicle my salesman said they were holding for me on the day that I was going in to make the purchase.Enter RBM of Atlanta. Steve Szczupak was my salesperson, and from the moment we spoke I knew that no sale would be to small for him, nor did he minimize the fact that I wasn't looking to purchase a new car vs. a replacement of what I already had. My car buying experience was excellent! When I took my car home and a few days later realized my SOS button wasn't working, I was able to bring it in to get fixed, not a problem. I simply LOVE MY CAR way better than my old one. Everything happens for a reason-and I'm more than pleased with my vehicle, my car buying experience, RBM of Atlanta and most of all Steve, who is one of the most enthusiastic, caring salesperson who follows up with his customers to make sure we are ok. Kudos to the entire team at RBM and Steve!

Mike Petrik

Feb 24, 2015

Steve Szczupak and the entire RBM team are terrific. I have had exemplary service on my 200K miles plus e-class sedans for almost two decades, and just bought a new GL for the Mrs. Deal was very fair (we arrived looking for a used vehicle and left with a new one at a used price!), and treatment was better than first rate. Notwithstanding our longstanding service relationship, we shopped around because we are careful consumers. RBM is simply the best, and you can count on Steve to take care of you forever,

Linda & Cary R

Feb 23, 2015

My wife and I have purchased several E-class and one C-class vehicles thru RBM of Atlanta over the last 15 years. The salesperson we have used (Eric Koenigsberg) is very knowledgeable and helpful, and he is as dedicated to solving any problems you have after the sale as he was to making the sale (which is rare these days). RBM's service department is top notch, and their loaner vehicles are always freshly cleaned and waiting for you. We've had service work done at other dealerships, but they haven't measured up to RBM's. So we continue to get our vehicles thru RBM, even though there are many Mercedes dealers located closer to us.

gstathop

Feb 23, 2015

My experience with RBM and the people working there goes buck to the start of the new Century... and has, always, been excellent.So, when the time came to replace my old Mercedes-Benz ('85 300D Turbo) with a new one, there was no hesitation to check and consult with a familiar place and people I came to trust for so long.Consequently, the excellent and friendly service I had during the processes of purchasing my new car was exactly what I was expecting from the people I new for a long time.

crisley

Feb 22, 2015

We have purchased 5 MB vehicles over the past 15 years, all through salesperson Eric Koenigsberg and RBM of Atlanta. Eric has been knowledgeable and helpful with the sales, but just as helpful and just as dedicated to fixing any problems after the sale. RBM's service department has been excellent. At times we've had to have our cars serviced at other dealerships, but RBM's seems to be the best. RBM is very respectful of your time, and their loaner vehicles are always freshly cleaned and waiting for you.

Len Phillipps

Feb 18, 2015

We couldn't be happier with our purchase of our Mercedes SLK 250. Besides getting a fantastic deal on the price, we were equally impressed by our sales representative Steve Szczupak. We're never had a better experience with a car dealership than with RBM of Atlanta.

Scott W.

Feb 18, 2015

I recently purchased a 2015 Audi SQ5 at RBM of Atlanta and I have to say it was one of the most pleasant car purchasing experiences I've had. Steve Szczupak was my sells rep and he was fantastic to work with! He went out of his way to keep me updated on negotiations and even made it a point to follow up after hours a couple of times. Steve always keeps things light and comical and made the process fun. I would recommend RBM to anyone looking for a quality vehicle along with a comfortable experience, and you won't go wrong if you ask for Steve.

Daryl

Feb 17, 2015

Too often when purchasing a car you get hounded by car sales people rushing to get their sale, get you into a vehicle, and sell you on what fits them not what fits you. I did shop other dealerships prior to coming here and thats the exact experience I received and unfortunately expected. This is definitely not the case at RBM of Atlanta. I worked with Rick Robbins and honestly I have to say this was the best car purchase Ive made thus far. Of course with the car itself but the level of customer service with he & everyone there in the dealership. Rick asked me the model of the car I wanted, listened to how much I was looking to spend a month etc. Ive read online about what people say about telling the dealer that information, it makes sense to me to do it, but thats me. One thing I liked about working with him is he stayed right where I wanted with the purchase. The dealerships I went to before coming to RBM tried selling me on other models, pre-owned, and just made other suggestions other than the reason I came into the dealership for. As a consumer and someone that also worked in sales thats a quick way to blow the whole sale which they all did. Rick was excellent I did not feel harassed and we went over all the details but I did not purchase that day, that month or within that year (2014). Rick kept his word and followed up but not in a harassing way. Jan 2015 I reached out to Rick and let him know I was finally ready to go through with what we discussed. He maintains files well, he was able to pull up my info and continue the process and happy to say I am the proud owner of a new (not pre-owned) Mercedes Benz. I have and would recommend RBM of Atlanta to anyone that is in the market to get a new vehicle. Stop by and see Rick definitely. I believe other sales people did not approach me because of my age or whatever reason but not Rick, a few sales people missed out on a sale. The old saying goes cant judge a book by its cover. Thank you Rick & everyone that helped at RBM of Atlanta.

Dianne Carpenter

Feb 13, 2015

Buying a car is my least favorite chore but Simon Vasquez made it fun for me. He knows everything about the cars and does not try to pressure you at all. He sincerely wanted me to be happy with my decision. The entire process was easy and I left very happy with my new car.

Lee P in Alabama

Jan 30, 2015

I bought from Jerry Peek and I was impressed with the way he took care of business. I have bought more cars than the average person and Jerry Peek is the best salesperson I have ever dealt with.He was great at the sale of the car and later when I had problems with Alabama tag and title, he helped with that. Could not ask for better service after sale.

tdbee

Jan 29, 2015

I just wanted to say "Thank You Rick Robbins" at RBM of Atlanta (Sandy Springs Location). Rick found the exact car that we were looking for, including the interior and exterior colors. He was also able to get the specifications in the car that we wanted. He is truly a kind and considerate person to go out of his way to help us find a beautiful car for Christmas. He even gave us a big beautiful bow to put on the car. :) My daughter was so very happy to see her 2014 CLA230 when she went outside Christmas morning. We are forever grateful for all that you did to make someone very happy for Christmas! Thanks so much Rick.

Dan S.

Jan 22, 2015

My wife and I recently bought a Mercedes E350 from RBM and it was a surprisingly pleasant experience. Our salesperson, Mr. Steve Szczupak immediately put my wife and me at ease with the buying process. Steve was always attentive and sensitive to our needs, never overbearing, and was genuinely helpful in all regards. He has just the right touch in recognizing and addressing customer requirements. He is very technically knowledgeable of Mercedes products. As a result we are now loyal RBM of Atlanta customers and very pleased with our E350.

Monus

Jan 21, 2015

I spent 6 months researching on my next car and came to the final list of Lexus IS 350, BMW 328i, and Mercedes C300. I tried the Lexus, which I loved, but the dealer was too pushy which kind of turned me off. I had already driven a friend's 328 and I liked it though it seemed too stiff. My third test drive was a C300 from RBM of Atlanta. Boy, wat a great experience it was! I went to the dealership rather late (5:00PM). I was warmly greeted at the entrance and a couple of minutes later the salesman, Gerry Modzelewsky, was there. He didn't waste any time and took me directly for a lengthly test drive. He allowed me to test the car in any way I wanted to, and showed really good knowledge of all its features. His salesmanship was impressive, both because of his knowledge of the product and because of his charm and respectful demeanor. After the test drive I was very impressed, and even though I had not thought of buying the car on that day, I asked Gerry if he could go in detail about the numbers (in particular to make a comparison between leasing and purchasing). Even though it was 7:00PM already and I was not showing interest on buying on that same day, he spent an extra hour clarifying all my questions. To his surprise, I decided to get the car on the spot. To my surprise, all paperwork was done in less than half an hour! During that time I was also introduced to Angel Mercado, their sales manager, who was extraordinarily professional. It was already too late to take the car with me, but we arranged for picking it up on the next day. Again, I was pleasantly surprised by the pick up experience. I arrived late because of traffic (7:00PM, their closing time). I was greeted by Gerry and then he took me to the office of the person that would go over the car details (Ben Montage). I thought this was going to be rushed because of the time, and I was so wrong. This guy was like a professional car reviewer showing me all the features of the car. He spent all the necessary time so I could be familiarized with all features of this fully loaded C300. I finally got my car and cannot be happier about the whole experience. I wish buying a car was always such a stress-free event!

mbrandall

Jan 5, 2015

I am enjoying my 4th MB E-class vehicle. It seems with each new purchase the process becomes easier and more enjoyable due to the professionalism and service oriented philosophy possessed by by sales rep, Eric Koenigsberg. He has always been able to provide the exact car within the price point I have required of him. I don't just consider Eric just as my MB sales rep but also as a good friend one can call just to talk about things.I wholeheartedly recommend Eric and RBM.

Ramona

Dec 12, 2014

I love RBM of Atlanta! I just purchased my second car from them. My sales consultant was Gerry. Let me say I hate the car-buying process in and of itself but Gerry put me at ease both times. My first car was a C230 and I just purchased a new CLA, which is an absolute dream to drive and great on gas! The price was fair and I walked with more than I expected. Additionally, the entire staff was very caring and attentive to my entire family. Adrienne ensured I had the best financing possible. Eric, solified the pricing of the vehicle. And Cassie assisted with demonstrating the features of the car and paired my phone. I couldn't have asked for a better experience. I recommend Gerry and the entire staff at RBM to everyone!!!

AKACVRGRL92

Dec 12, 2014

I love RBM of Atlanta! I just purchased my second car from them. My sales consultant was Gerry. Let me say I hate the car-buying process in and of itself but Gerry put me at ease both times. My first car was a C230 and I just purchased a new CLA, which is an absolute dream to drive and great on gas! The price was fair and I walked with more than I expected. Additionally, the entire staff was very caring and attentive to my entire family. Adrienne ensured I had the best financing possible. Eric, solified the pricing of the vehicle. And Cassie assisted with demonstrating the features of the car and paired my phone. I couldn't have asked for a better experience. I recommend Gerry and the entire staff at RBM to everyone!!!

Girish Nair

Dec 12, 2014

I had great experience working with Gerry on leasing the new ML -350. His knowledge and taking time to explain each details of the SUV to me and my is commendable,My little daughter even enjoyed the Christmas tree at the dealer ship.I will recommend my friends and family to do their business with RBM of Atlanta.Girish Nair

dtc727

Dec 10, 2014

Charlie Vaccaro was very professional and knowledgeable in assisting me with the purchaseof my new 2015 Mercedes S class. It is always a pleasure to do business with a classy operationthat is concerned with your complete satisfaction after the sale.

Drive MB Diesel all the way... affordable comfort

Dec 4, 2014

Just concluded the purchase of 2015 GLK Diesel, I needed no sales pitch I knew what I wanted (a fuel efficient Diesel vehicle, that the wife and I can drive anywhere,) Gerry Modzelewski, has sold me this 3rd MB and I keep going back to Gerry no matter which MB dealership he is at, he makes a difference in your purchase experience, without Gerry this purchase would still have happened but probably not at RBM, not to say the are a bad group, quite the contrary, but the management needed a little convincing. Thanks Gerry for listening......

John & Karen B.

Dec 3, 2014

We had been searching for the right SUV to buy and found it at RBM of Atlanta. Jerry Modzelewski handled our every need effectively and efficiently throughout the process. Having done our homework, we understood what the competition was offering in their SUV's and RBM beat them on every front. They are excellent to deal with and we are very pleased with the outcome. Thank you! John & Karen B.

kcox4

Dec 2, 2014

I just got a new C350 and the experience was amazing and painless. Gerry is extremely nice and gifted at his craft. This is the second automobile that I've gotten from RBM and will definitely shop there again in the future. Gerry, Casey, and Adrienne were spectacular, and Don McKay has been excellent as my service technician since 2010 with my CLK, my C250, and now my C350. Great staff and excellent service!

Bear7825

Dec 1, 2014

We wish we had not waited so long to consider Mercedes Benz. We are very glad that Gerry offered to help us when we did come in to RBM! The entire process from test driving to driving home in our new ML 250 was a delight. Gerry Modzelewski is one of those rare sales associates with the talent to allow the customer to discover what is great about the product, allowing the car to do most of the talking, while anticipating the customer's questions, yet never being even slightly pushy. Gerry will be our go to guy for all future automotive needs! Everyone we met at RBM is exceptional.

Pencilirises

Nov 23, 2014

I brought my car for service in for service,but I had been thinking about a new car. I talked to my Service Tech about it and then talked to Steve Szczupok. He was very helpful and showed me the right cars for me. He got me the color I wanted and was helpful in every way. The Sales Manager and the staff were helpful and friendly, and I would recommend RBM to friends and everyone looking for a car.

Joe Green

Nov 19, 2014

First Class dealership. Not only is the facility first call but so are the people. I have never walked in without someone asking if the could help me and offering me something to drink. I have worked with Kyrus Frames buying my last 4 S class vehicles. Kyrus makes you feel very special because to him you are. I have recommended Kyrus and RBM to my family. Their experience was the same as mine...first class. They did purchase a MB vehicle from him.

Tusharp83

Nov 18, 2014

Steve helped us with buying the right car for us. Love the car... We bought CLA250. Great car. Thank you Steve. We will comeback in the future for another car for sure.

Court Coursey

Nov 17, 2014

My family has been buying cars from Jerry Peek and RBM for over 30 years. We recently just purchased a new car from Jerry. As always, Jerry was top notch with exceptional service. He makes the buying process easy and stress free.

barrymutzo

Nov 17, 2014

Thank you to Steve Edwards for assisting us during a very difficult time. We purchased our ML350 on December 14, 2012 and on December 16, 2012 we were informed that my father in law had passed. We would not have had the opportunity to drive to Pennsylvania to attend the funeral unless Steve had acted in such a timely and professional manner. Eight years ago I purchased my first Mercedes from Steve and loved the car so much that I could not give it up. This probably ranks us as Steves worse customer.I called Steve and asked him to keep an eye out for a super clean ML and the car he found exceeded my expectations. My family and I highly recommend Steve Edward as he is a true professional. Additionally, we do not have the words to properly thank him. If you are looking to purchase a fine automobile from a professional, my recommendation is that you call Steve Edwards.

courtcoursey

Nov 17, 2014

My family has been buying cars from Jerry Peek and RBM for over 30 years. We recently just purchased a new car from Jerry. As always, Jerry was top notch with exceptional service. He makes the buying process easy and stress free.

MEC

Nov 3, 2014

My wife and I recently decided to purchase our first Mercedes Benz. We researched Atlanta dealers and visited RBM. Unknowingly, we arrived a few minutes before closing. Our sales representative, Jerry Peek, never mentioned this and, instead, gave us the full treatment. He patiently showed us several vehicles and answered all of our questions. We couldnt test drive the vehicle we chose because they were closed. Jerry came in the next day, on his day off, so that we could test drive the vehicle. The negotiation lasted about 30 seconds and the deal was done! Jerry was very respectful of our time and made the process very enjoyable. Thanks Jerry!!

MEC

Nov 3, 2014

My wife and I recently decided to purchase our first Mercedes Benz. We researched Atlanta dealers and visited RBM. Unknowingly, we arrived a few minutes before closing. Our sales representative, Jerry Peek, never mentioned this and, instead, gave us the full treatment. He patiently showed us several vehicles and answered all of our questions. We could not test drive the vehicle we chose because they were closed. Jerry came in the next day, on his day off, so that we could test drive the vehicle. The negotiation lasted about 30 seconds and the deal was done! Jerry was very respectful of our time and made the process very enjoyable. Thanks Jerry!!

MsJacki

Oct 29, 2014

I have driven a mercedes for over 20 years. I never appreciated the advisor until I meet Pam Knowles, great service is what attract repeat customers. When I decide to purchase my next Benz, it will be where ever she is employed, I only hope it is RBM. Pam is patient, she listens to her customer, and she deliver on what is promised. Service is important, Great Service is absolutely necessary. Thank you Pam for being an excellent advisor, see you at my next service date.

opa

Oct 21, 2014

I have always been a "buy American" kind of guy, but after years of hearing friends tell me how much they love Mercedes Benz products and what fabulous service they get at RBM, I decided to trade my aging Eldorado for an MB. When you walk in the door of the RBM showroom, you are treated like a guest in someone's home, with the offer of a soft drink, water, and a snack. Kyrus Frames, the sales rep I have been hearing raves about for years, gave me the tour of the lot, cut me a sweet deal on a Silver 2010 E550C (much more trade-in allowance than I had expected on the old car....I can safely say that now!) When I spotted that car and was given the test drive, it was love at first sight. A minor issue developed after 3 weeks, and Kyrus had me in and out of the service department in one hour, and the work was done at no charge. I have received nothing but red carpet, 5-star treatment at RBM and look forward to many more years of the same!Peter S.

Peter S.

Oct 21, 2014

As the reviewer preceding me said, you cannot enter the RMB show room without being offered a drink and a snack, like a guest in someone's home. My sales rep is Kyrus Frames. His excellent reputation preceded him with years of raves from close friends who drive nothing but Mercedes Benz products. I guess that's how the Mercedes experience finally ended up on my bucket list. They cut me a sweet deal on a hot 2010 E550C....that car has more engine than I will ever need, but it is wonderfully engineered and so responsive that I love sitting behind the wheel. Three weeks after I bought it, a minor issue developed with a fog light. I texted Kyrus that I would be up the next day just before lunch, and he had me in and out in an hour, with the broken clip replaced and the light back in place....at no charge. I have received nothing so far short of red carpet, five-star service and look forward to more of the same in future years.

Earle.

Oct 11, 2014

I was buying my 10th Mercedes from RBM. As always, Kyrus Frames did a great job selling me a new S550. I would recommend RBM to anyone.

salpauti

Sep 29, 2014

RBM was the fifth and final dealership I visited as I shopped for a low mileage pre-owned SUV. I bought my Mercedes GLK350 from RBM for several reasons. The car was immaculately detailed and presented in its best condition. My salesperson, Gerry Modzelewski, was superbly competent and responded to all my existing and anticipated questions. He focused on education rather than sales and gave me the ammunition to make a sound unpressured purchasing decision. The test drive was complete with exposure to highway and city driving and concluded with a drive-by of the service department where RBM's service facilities were highlighted. I'll certainly be using them again and will be servicing my car as well as my wife's E320 at RBM. I have been completely satisifed with RBM and would recommend them without the slightest reluctance.

theresaparrish

Sep 12, 2014

I am a 56 year old "Lexus Girl" who visited RBM of Atlanta with no intention of buying a Mercedes. I knew Gerry Modzelewski, in my opinion their top salesman, from many, many years back when he sold me my first Lexus. Gerry went on to work for RBM of Atlanta and stayed in touch with me over the years. I chatted with Gerry and eventually looked at some cars. I test drove a beautiful gently pre-owned C-Class sedan and fell in love with it. Gerry's knowledge of the car was as outstanding as I expected but what I was not aware of were the high standards of the dealership. I was introduced to the General Manager who I could tell was very hands on with all customers. Gerry explained to me the extremely selective process these cars went through to be on the RBM lot. There was nothing on the lot that was not immaculate! Gerry showed me the service department and then I was sold. I found my new home at RBM of Atlanta. I encourage anyone who is just thinking (like me) about purchasing a car to visit Gerry Modzelewski. Gerry is low key, no pressure, totally knowledgeable and the reason I am driving my new car today! Buying a car was actually fun. Thank you Gerry!

blubruce

Sep 12, 2014

I can't fully express here the happiness with my most recent purchase of a Mercedes-Benz (from RBM) facilitated by Steve Edwards.Every question I had was answered truthfully and with a deep background of knowledge. It was a refreshing experience to feel as comfortable as I did while working with Steve. The best part of any transaction is the ability to feel as though all your first impressions are the right ones... and Steve made sure that that happened. I could not be happier with the Coupe and my trust in RBM. Thank you so very much!

grifmg

Sep 12, 2014

For over 25 years my wife and I have using RBM when purchasing and/or servicing our various Mercedes-Benz automobiles. Eric Koenigsberg has always been our Sales Consultant of choice. Last month Eric facilitated our latest acquisition, of a new E350. As usual Eric was prompt, informative and attentive. Eric is able to answer all inquiries in detail and makes the transaction as easy as possible, by providing various options at every point. Eric has always been, and will always be, the person we go to when we think Mercedes-Benz. Thanks Eric, and it was a pleasure.

mikegepco

Sep 10, 2014

We thank Kyrus for the excellent service and care that he provided when we purchased an used Mercedes-Benz car last month. We can depend on him !

Michael Wing

Sep 3, 2014

I generally do not like buying cars, that is until we encountered Steve Szczupak. What a refreshing change. Steve is patient, knowledgeable and clearly loves his job. There is no pressure and Steve makes every effort to insure that you know what you need to know to make an informed decision. Quite literally you feel that you own Steve's time while he dealing with you. I felt good during the process of buying our C250 and continue to feel good at every subsequent contact. I could write pages about how RBM and Steve Szczupak have taken the car purchasing experience to a new and higher level.

Happy GLK 350 Owner

Sep 3, 2014

Great experience purchasing a new 2015 GLK from Jerry Peek at RBM. Jerry was very patient with us and quite knowledgeable regarding the differences / nuances between the GLK and ML models. We are extremely happy with the GLK (blast to drive) purchase and Jerry helped us make the right model decision. Thanks RBM for a wonderful experience!

ladikali

Sep 3, 2014

My sales experience with Rick was Awesome.Rick went above and beyond to get me in the right car of course for the Right price. I came in with a budget and stayed in the budget. I'm very satisfied with the great customer service from the entire RBM staff.. I will def recommend RBM to friends and family.

kenddonuts

Aug 26, 2014

I have known Gerry Modzelewski since his days at another Atlanta dealership and enjoyed purchasing a vehicle from him, enough too know that when I purchased another car I wanted to go back to him for his professionalism. RBM and Gerry did not disappoint. Everything was handled very timely and perfectly. I will be back! Thanks Gerry and RBM

angela.hannaford1

Aug 12, 2014

Mr. Edwards is an exceptional person in every way. He did an extrordinary job of finding the ideal vehicle that met all our needs. He is honest, reliable and took the time to be certain that we understood the car and all the details of the transaction. I would not hesitate to buy my next car from him and I happily refer him to all my friends and acquantances. Steve followed up several times after the purchase to be sure we were happy with the car. He was a pleasure to do business with.Edward & Angela

Howard

Aug 11, 2014

We had a great experience dealing with our sales person Simon Vasquez and sales manager Eric Mihelich. Usually purchasing a car can be a hassle but this was not, in fact we bought two cars from them in 2014. I would highly recommend them. They we very professional from start to finish. We had several follow up phone calls from them to make sure we didn't have any questions.

franklin54321

Aug 11, 2014

We had a great experience working with our Sales rep Simon Vasquez and sales manager Eric Mihelich. They were very professional to deal with and made the purchasing experience a pleasant one. After the purchase we received several follow up calls from them to make sure we didn't have any questions about the car. All of the people at the dealership were very pleasant and couldn't have been nicer.

rachwind

Jul 29, 2014

From the minute I walked in the door I felt confident and excited about my car shopping experience. Jerry Peek was the employee I worked with and he was amazing. He took the time to go out of his way and make sure I was completely satifiesied with my decision. I purchased the new CLA 250 and he took the time to find one being made with every feature, color and interior that I wanted. I LOVE my new car. When the care came into the shop Jerry Peek made sure that I understood every feature of the car and walked me through step by step. He is by far the best and my family has bought multible cars from him and always had a perfect experience!!! Thank you so much:)

Jessicaldavis

Jul 22, 2014

Mr. Charlie Vacarro did an excellent job helping my fiance and me chose the perfect Mercedes-Benz convertible for us! His patience, charm, and knowledge of the brand wins our loyality to RBM for additional future purchases! Mr. Alex Rabie's comforting skill-set made the financial transaction effortless and quick!

LHoust

Jul 12, 2014

I recently purchased our 3rd vehicle from RBM. I have bought 2 Mercedes and a Ford Truck (pre-owned) from this dealership. I have always received excellent customer service from both the Sales and Service Departments. I received a courtesy car when my car was in the shop for a few days. Very easy and seamless process. I recently purchased an ML550 and was helped by a salesman by the name of Steve Szczupak. He made the entire process easy, fast, and was very courteous. I will continue to purchase my cars from RBM of Atlanta.

IMYY4U

Jul 3, 2014

I was in the market for a new vehicle. After several months of research, I decided on a Mercedes. The car I eventually purchased was on the RBM website. I went back and forth, back and forth looking at it. I visited RBM on a Sunday knowing that they were not open and would not be bothered by a salesperson. I finally made the decision to go to RBM and test drive the E350 that I had been stalking on the web. The RBM associate that helped me was Andrew Cochran. Andrew is the consummate professional. The whole experience at RBM was excellent. All the associates at RBM that I interfaced with were excellent. They were nice, pleasant people to work with. Probably the most critical/crucial thing - they were true to their word. When we reached an agreement on the price of the car and any associated things that were part of that deal - they kept their word. Great experience - really.

knedanner

Jul 3, 2014

I spent most of the month of May looking for my dream mercedes from surrounding areas such as augusta ga and charleston sc. However, I was not impressed by the Augsta Ga location because I was told "we dont haggle with the prices", the inventory was very limited and although I presented the salesman with specifications of what I was looking for in a vehicle I was still presented with everything but what I requested. When I went to Charleston on the other hand, I thought the salesman was great but I felt I was being low-balled on my trade-in. My last stop was to RBM and I was amazed by the huge inventory. In additon, I worked with two GREAT salesman, Andrew and Rick and I was amazed by the fact that I found a newer model at RBM for a lesser price than one that Augusta tried to sale me and it also had leser miles. In additon, I was offered almost double for my tradein than Charleston dealership. I gladly tell everyone about my experience at RBM versus some of the other surrounding delerships. These guys are honest, professional but yet personal in their service. I absolutely love my car!!!!!! Thanks Guys!! You are the best hands down.

Tara Tranum

Jul 3, 2014

I was in an extremely stressful bind with my previous lease. Initially, I thought there would not be a positive outcome. After meeting with Andrew and spending 1 Saturday with him and the team at RBM, all of my concerns had been alleviated. Andrew was very personable, easy to talk to and very supportive. He was also very patient with me. The most enjoyable part is that he was not overly aggressive and did not use the typical sales tactics just to benefit him by selling me a car. He genuinely had my best interest in mind and wanted me to be happy overall. I would recommend to everyone that RBM is the place to go. Everyone is very friendly, excellent customer service, and they got me out of a terrible situation and into a brand new car, I am very thankful for Andrew and his services!

Happy Atlanta customer

Jun 30, 2014

We have been purchasing cars from RBM and Eric Koenigsberg since 1995. We love Eric and he is always the consummate professional. We ordered our last car in January and Eric kept us updated continually as to the status of the car and we took delivery the middle of May. Very satisfied once again.

cmfeiner

Jun 29, 2014

It is with pleasure and gratitude that I write these comments! Gerry Mo has helped me and my family purchase several new and previously owned MB's over the past several years. He is a true asset to an already superb dealership. Gerry is kind and sincere. He is patient and makes a real connection with people/customers. He is one of the main reasons we love RBM of Atlanta! Please use Gerry as a model representative for your successful business. I recommend him and RBM to my friends and colleagues. If I can be of further assistance do not hesitate to call me at 770.656.0628. Dr. Clifford M. Feiner

ChanelSaliah

Jun 28, 2014

I would 100% recommend this dealership for the best buying experience. My sales rep Taylor was amazing. I originally came in undecided on the car and payment but Taylor Whitmire listened to my needs and found the most amazing car for me! And believe me I had a Lot of questions. Taylor is the Best!! I was shopping for a car for a few months and visited a few other dealerships and nothing compares to the quality experience, patience, knowledge and customer care RBM has to offer. RBM offered me the best price and more for the car of my dreams! I am so happy to drive it every time if get in it. Oh and the service dept is amazing! I got a flat from a nail and they were at my location within 30 mins for the fix. Thanks RBM!

Chanelsoares

Jun 28, 2014

I would 100% recommend this dealership for the best buying experience. My sales rep Taylor was amazing. I originally came in undecided on the car and payment but Taylor listened to my needs and found the most amazing car for me! I was shopping for a car for a few months and visited a few other dealerships and nothing compares to the quality experience, patience, knowledge and customer care RBM has to offer. RBM offered me the best price and more for the car of my dreams!

Edward Spain

Jun 26, 2014

What a great experience we had when we bought our latest Mercedes-Benz from RBM of Atlanta. Our sales representative, Eric Koenigsberg, took very good care of us, as he always has. He was able to satisfy every request we made, making the buying experience very easy. He actually delivered more than we asked for, and we would highly recommend you ask for him. Buying a car can be a pain, but not with Eric and RBM. You cannot go wrong with this combination. That is why we have been customers for almost 20 years.

Phil Farias, very satisfied customer

Jun 22, 2014

I was greeted very warmly and taken thru the process of purchasing a pre owned certified ML350 that I had spotted at the dealership. I was first introduced to general manager, Dale Harrison, who answered all my questions, then he turned me over to an outstanding sales associate, Kyrus Frames. Kyrus handled the paperwork and follow up to get my car delivered. I can't say enough good things about how I was treated by all the people at RBM. I believe their attitude in pleasing the client is way over the top.

melgold

Jun 21, 2014

i have now bought 4 mercedes from this dealership.my last 3 transactions have been with steve szczupak. he is the consummate professional. purchasing a vehicle is no longer painful.

mel goldstein

Jun 18, 2014

it was a great buying experience. i bought my 4th mercedes from steve szcupak last month. he is a true pro and treats everyone with respect. highly recommended.

jenniferweiss1

Jun 17, 2014

RIck Robbins was an excellent sales person and did a great job selling me my ML 550. He was always available for follow up questions. I am very happy with the car and with my experience with him and the dealership.

psrubin

May 24, 2014

In well over 20 years of buying cars, this was by far the best experience I've ever had. The quality of the car is only surpassed by the quality of RBM - and probably vice versa. From the very first test drive to delivery, working with Gerry and Eric was easy, informative and exactly what buying this type of car should be. Tom made the paperwork easy and the follow-up on everyone's part made sure that it was a perfect experience. I can't recommend RBM enough and look forward to many more years of doing business with them.

AtlantaKim

May 23, 2014

Although I purchased my Mercedes at another dealership, I had it serviced at RBM of Atlanta & was highly impressed with the care & attention that I received from my advisor, Pam, & the staff in general. When it came time to purchase a new vehicle, I went back to RBM & met with Gerry Modzelewski. He was AWESOME! Super personable, very knowledgeable about the product, found exactly what I was looking for at the price point I needed & got me through the buying process expeditiously & comfortably (just wanted to point that out b/c many women do not feel confident navigating the car buying process alone). It was actually a pleasurable experience, would highly recommend Gerry & RBM!

atlantakim77

May 23, 2014

Although I purchased my Mercedes at another dealership, I had it serviced at RBM of Atlanta & was highly impressed with the care & attention that I received from my advisor, Pam, & the staff in general. When it came time to purchase a new vehicle, I went back to RBM & met with Gerry Modzelewski. He was AWESOME! Super personable, very knowledgeable about the product, found exactly what I was looking for at the price point I needed & got me through the buying process expeditiously & comfortably (just wanted to point that out b/c many women do not feel confident navigating the car buying process alone). It was a pleasurable experience, would highly recommend Gerry & RBM!

larry parlier

May 22, 2014

2nd time at rbm #1 c class #2 2014 GLK,my wife and I had a wonderful and thoughtful time buy our new GLK,kyrus a great salesman and friend thanks to all at RBM.

larry.parlier

May 22, 2014

just want to say thanks to RBM of Alanta for a great dealership and all the wonderful people that work there,Kyrus was and a new friend of the parliers. GREAT PLACE.

CAMCA

May 16, 2014

I have always hated the experience of buying cars. For the first time, I have found an exception. I recently purchased a CPO Mercedes S550 at RBM of Atlanta and I have never been so satisfied. The showroom was immaculate and I was treated to a thoroughly professional experience. While price negotiations are always difficult, we concluded the deal quickly and without the normal run around. I had done research on prices ahead of time and felt that I received a very fair deal. I drove out of the dealership with the car I wanted at a fair price and felt very good about the entire transaction from beginning to end.

JeanneKey

May 14, 2014

Jerry Peek provides professional and outstanding customer service. I had called Jerry asking for some documentation on the 2012 car that I had purchased from RBM. When I arrived Jerry had the document for me and we discussed the new E350s. I told Jerry some of the wants that I had on the new version of the E350 and he reviewed the inventory. He offered to let me test drive one of the cars which I did. The entire experience was not hurried and I felt that he gave me his full attention even though I had not come in with the intention of purchasing a new car. Jerry asked if he could run the numbers and after some thought I decided to purchase the car. As it was getting close to closing time I offered to pick the car up the next day but Jerry had the car prepped and got me out that very evening. Jerry is very knowledgeable of the Mercedes product. RBM is a great dealership. Everyone there goes out of their way to make sure that you have a pleasurable experience. This is the second new car that I purchased from Jerry and the third from RBM. I highly recommend RBM and you can get a more professional and knowledgeable sales person than Jerry.

Jeanne

May 13, 2014

Jerry Peek provides professional and outstanding customer service. I had called Jerry asking for some documentation on the 2012 car that I had purchased from RBM. When I arrived Jerry had the document for me and we discussed the new E350s. I told Jerry some of the wants that I had on the new version of the E350 and he reviewed the inventory. He offered to let me test drive one of the cars which I did. The entire experience was not hurried and I felt that he gave me his full attention even though I had not come in with the intention of purchasing a new car. Jerry asked if he could run the numbers and after some thought I decided to purchase the car. As it was getting close to closing time I offered to pick the car up the next day but Jerry had the car prepped and got me out that very evening. Jerry is very knowledgeable of the Mercedes product. RBM is a great dealership. Everyone there goes out of their way to make sure that you have a pleasurable experience. This is the second new car that I purchased from Jerry and the third from RBM. I highly recommend RBM and you can get a more professional and knowledgeable sales person than Jerry.

JimG

May 11, 2014

Had a flat tire. Eric arranged my appointment to get a replacement tire he went over and beyond down to sending me a video of where to go and check in on a weekend.

jwglass

May 10, 2014

Had a flat tire. Eric provided outstanding customer service to get me in to receive a replacement tire. Eric made everything convenient even down to sending me a video on where to leave my car. This is the best customer service I have ever received from any company. Thank you Eric and RBM.

amays104

May 3, 2014

This is my 2nd E 350 that I have purchased from RBM over the past 2 years. I was waiting in the service department for my 2009 E350 to be serviced and I decided to take a walk and I noticed there were several newer certified models on the lot. I would like to take this opportunity to tell you that my experience at RBM was fantastic! I really had the best car buying experience I have ever had in my life at your dealership. I must say that Steve Edwards was awesome. Steve Edwards was so knowledgeable and listened to my needs and concerns. He never pressured me and I felt that he really knew his stuff. He is a real asset to your dealership and is an exemplar model for your business standards! Steve helped me with my decision and showed me various options on the car. He was extremely knowledgeable and made the test driving a smooth process. Most of all Steve reassured me that once I got my car home and if I forgot any of the things that he had gone over with me that I could give him a call and he would be more than happy to go over them again.I must say I have NO buyers remorse what so ever! I love my new car and will recommend your dealership to all my friends! Again, thank you Steve for the best car buying experience ever!Annette M.

llovick1

May 1, 2014

Steve was excellent and provided top-notch service on my visit. I was very impressed how professional and knowledgeable Steve was on the car that I was interested in. Thanks Steve for your service.

Claude - Yellow Jacket fan

Apr 26, 2014

Searched the internet for a CPO 2012-2013 E-350 coupe within 300 miles of Roswell, GA. There are not just a ton of coupes available. I found several over the last couple of months, but none seemed to be as good over-all considering price, condition, mileage, remaining factory warranty, options, color (black), reputation of the seller as the one at RBM of Atlanta. I was given the name of Gerry Modezelewski, Sales Consultant, by another satisfied customer. He is very professional and personable. He is a "car person" and has a lot of knowledge about not only Mercedes but a lot of other brands and models. A test drive in the coupe sold me on the car, and Gerry made the transaction go smoothly. I was treated fairly on the price of the car and also my trade-in. It was a pleasure doing business with this dealership and Gerry in particular. They certainly take the hassle out of buying a car by treating you fairly from the get-go. I've had the car for a couple of weeks, and it is great - like driving a brand new car - can't find a flaw cosmetically or mechanically.

gvpf3341

Apr 24, 2014

This was my second time purchasing a Mercedes with Steve Edwards and again had a very good experience. I sent an email to Steve asking him for an appointment the following week and giving him details of what I wanted to purchase. When we met the following week at the dealership he had the 2 cars that I requested ready, including one that he had to order from out of state because his dealership did not have that particular car in stock at the time. I ended up purchasing the car that he ordered from another state. I am so happy with it. Thank you Steve for impeccable service!

tasewell

Apr 21, 2014

This is our second Mercedes purchased through Eric, our fifth overall, keep coming back for the quality of the vehicle and Mercedes customer service. Eric bends over backwards to ensure you are satisfied and happy with your purchase. They treat you as a friend. Thanks all.

carsonneal

Apr 20, 2014

My first Mercedes new car purchase, typically was a Lexus believer. Simon provided a great price and made the "negotiation" so customer friendly that I could quickly see the competitive value (cost of ownership) to justify the Mercedes price & cost. This vehicle is awesome with exceptional luxury features & benefits.

BobLedbetter

Apr 18, 2014

I have purchased two Mercedes and leased one from Jerry Peek. I have always been delighted with the level of service I receive from Mr. Peek and from all the staff members at RBM of Atlanta.

Seth B

Apr 17, 2014

RBM of Atlanta and Steve "Shupak" in particular made purchasing a E350 Coupe a wonderful experience. They worked to find the exact car we wanted, gave us excellent trade-in value on my Infiniti and worked to get us the best price possible. All the folks are RBM were very good to deal with from sales to finance to detailing.

emwilson1960

Mar 31, 2014

Kyrus is the best salesperson I know. We have bought a few cars from RBM and each time Kyrus has treated us like a first time customer; addressing all of our concerns and needs. He goes the extra mile to ensure that we know how to operate the vehicle before driving away from the dealership. Kyrus' hands on approach to customer satisfaction is one of the main reasons we will continue to buy from RBM and continue to recommend him to others that are in the market for a Mercedes.

Joe Harris

Mar 29, 2014

The best car buying experience that I have had in 71 years on this earth. My salesperson was young Rick Robins of RBM.. Rick and the staff at RBM....they made me fill like a man with a billion dollars.....Great customer service is as rare as the Art of chivalry....I give Rick and the staff at RBM three snaps up.

AB

Mar 25, 2014

My wife and I were out car shopping and we decided to stop by RBM of Atlanta. I remember the salesman coming out to greet us with a smile and he introduce himself as Jerry Peek. After speaking with Mr. Peek I felt as though I been knowing him for a long time. He was very courteous and professional. He wasn't a over barren salesman and I really appreciated that;he also took his time to answer all of my questions. We test drove a CLS 550 and he explain every detail about the vehicle. I left RBM of Atlanta with the vehicle of my choice the CLS 550 and a great experience for the salesman. I have since traded that CLS 550 in for a newer model and I only dealt with that salesman that greeted my wife and I with a smile Jerry Peek.

A fan of Eric's

Mar 21, 2014

Eric Koenigsberg is a tribute to his profession. He is most knowledgeable about the Mercedes product line. Even more importantly, he explains the features n a way anyone can understand and digest. When it comes time to select the appropriate model, he weighs in by asking questions about how the product will be used. There is never any pressure. It's as if you took your best friend to help you with the purchase decision. Once a product is selected, Eric helps with which additional features might work best. He is meticulous when it comes time to handle closing details, including but not limited to, extended warranties, maintenance, financing, Mbrace and other services. At closing he spends time going over all the features and show how to access answers to questions once the process is complete. Did I mention, he very much assists in helping negotiate the best purchase price.

JeffreyWatts

Mar 21, 2014

I purchase my first Mercedes from RBM in February 2014 and they were excellent! They brought the car up (I wanted Red), got me very good financing and just made me feel great about the purchase at every step. This is what buying a good car like a Mercedes is supposed to be!

Stonebrake

Mar 19, 2014

I had been looking for a used Honda Accord and came across one at RBM of Atlanta. In the past I have dreaded the whole car buying experience, but I made an appointment with Andrew and went for a test drive. I absolutely loved the car and purchased it. My experience at RBM and with Andrew couldn't have been more pleasant and easy. This has been the best car buying experience I have EVER had. The people at this dealership were so friendly and attentive, and I wasn't even buying a Mercedes! I have told many of my friends about this dealership and I can't say enough positive things about Andrew! I would definitely purchase another car from RBM!

hikedawg

Mar 6, 2014

I recently purchases a 2014 S550 from RBM of Atlanta. Steve Szczupak is my sale person. The experience exceeded my expatiations. Steve was very helpful but not over barring or annoying. I definitely would recommend RBM and Steve to anyone considering the purchase of a new auto. This was my fifth Mercedes purchased.

Rita De Vuyst

Mar 5, 2014

Recently walked into RBM to check out my new lease car possibilities ! I was courteously greeted by the customer service attendant and my sales consultant who was waiting for me at the door as I walked in. Gerry offered me a snack and coffee before we started our meeting. He has a very pleasant personality. He listened to my needs and found the exact car that would work for me! He explained thoroughly all the pros and cons of several models . Gerry made sure To inform me of all the functionalities of the new car . Few hours later I drove home in my new c250...... And loving it! Thank you Gerry for your great service

ConieO

Mar 4, 2014

I would recommend RBM to anyone and I enjoyed our experience with buying my new car. Gerry Modzelewski was incredibily helpful and very knowledgeable of the MB car. I appreciate all the hospitality that was shown to me and I consider myself a long time customer of RBM.

Rahul Gupta

Mar 3, 2014

It had been a year now since I bought my 1st car from RBM. The service and experience was exceptional. Kay Goggins knows exactly what you looking for which makes your choice very easy. She is great sales executive and very nice person. She made feel to be part of the RBM family, the best thing you will find for each professional working out there. Thanks Kay for sending out anniversary card to me this year. Nice to be part of Mercedes and RBM of Atlanta.

GHS67

Feb 26, 2014

They never was any pressure, very friendly, did not waste my time with a lot of back and forth. Everyone we spoke with was very professional. Charlie was great. Once we were ready the process from negotiation to driving out went very smoothly and quickly.

Anthony Keith Owens

Feb 25, 2014

Exemplary service and assistance on our second purchase from Steve Shupak. We are very satisfied with our product and look forward to purchasing another. RBM makes the car purchasing process extremely easy!

Anthony Owens

Feb 25, 2014

Steve Shupak is the only person that will probably ever buy a car from. My wife and I have purchased two cars from him (separate occasions). He is a great man! P.S. I wasen't sure if my previous review posted so I decided to write another just to make sure!

Paolo L

Feb 23, 2014

This is the third time I purchased a car from RBM ATLANTA, specifically from Eric Koenigsberg and again I was absolutely pleased with the experience. I went back to him for a new car because I feel I can trust him. Eric has tremendous product knowledge, he is polite, knows how to adapt to different types of customers, went out of his way to find the vehicle, he is excellent at demonstrating all the features of the new car and he is extremely good at following up without being annoying. His closing techniques are excellent and when the sale is completed you feel good about your selection and the help he provided during the process. Eric's interest in his customers extends past the point of sale. For instance: on his own time he came to my home to set up the garage door openers and, weeks after the purchase, he set up a meeting with me before hours to help me clarify some misunderstandings I had about the car's operation. I have trained sales people all my life and know when I see an outstanding one, Eric is a gentleman and he embodies all the characteristics of the true professional. I highly recommend him.

pleardini

Feb 23, 2014

Purchased my third car from Eric Koenigsberg at RBM of Atlanta. Again a great experience. Eric embodies all the characteristics of a top professional salesperson. His customer approach, technical knowledge and explanation of product, ability to find the best solution for the customer's needs, closing technique and service after the purchase are outstanding. Eric is a classy person who I would definitely recommend to anybody who wants a rewarding and satisfying car buying experience.

pauiovi

Feb 21, 2014

I had a great experience buying at RBM of Atlanta. Tony Mullaney is a great sales person and very professional. He answered all the questions I had and gave me the information I needed about the car I purchased, ML350 Bluetec. I am very happy with the car I purchased. Also I would like to say that everybody at RBM of Atlanta are a very professional team, very courteous and make you feel like you are part of their "family".I highly recommend RBM of Atlanta!

cathwill

Feb 20, 2014

My husband and I have purchased 10 Mercedes Benz from RBM's Steve Edwards. He is a very knowledgeable and professional sales associate who has always helped us select the car that best suits our needs. This was the first purchase that I have made on my own and he made the experience pleasurable--from the time I contacted him to initiate the trade until I drove my new car out of the dealership. His concern with my satisfaction was a priority.

Dr. DGJ

Feb 18, 2014

We have purchased several cars from RBM of Atlanta and have felt the buying process comfortable, unhurried, and pressure free. The sales staff, service facilities and staff and quality of service has been most impressive. The customer service facilities are always neat, easy flowing, and amenable. We plan to continue to use RBM of Atlanta for any further auto needs that arise.

Jcarl2

Feb 17, 2014

This is our second car purchased from Steve Edwards. He is very knowledgable of the cars he sells. He made us feel very comfortable and was concerned that all our questions were answered. He made sure that we were happy with the car that we purchased. We feel that we were treated very fair and would recommend Steve to anyone looking for a good experience in purchasing an automobile.

James E.

Feb 14, 2014

We recently purchased our 4th Mercedes from RBM, and the 4th from Sales Associate Charles Vaccaro. We have always been treated fairly, with respect, with absolutely NO pressure. Charlie has infinite patience, knows the automobiles inside and out, and take all the time necessary to explain features of he different models. After the sale, he spent a lot of time making sure we understood how the automobile's features function. He also telephoned us at home later to make sure ll questions were answered. He and RBM are just the best.

JamesKelley

Feb 14, 2014

We recently purchased our 4th Mercedes from RBM, and the 4th from Sales Associate Charles Vaccaro. We have always been treated fairly, with respect, with absolutely NO pressure. Charlie has infinite patience, knows the automobiles inside and out, and take all the time necessary to explain features of he different models. After the sale, he spent a lot of time making sure we understood how the automobile's features function. He also telephoned us at home later to make sure ll questions were answered. He and RBM are just the best.

James Fausett

Feb 7, 2014

Over the past 30 years I have owned eight great Mercedes vehicles. RBM of Atlanta staff like Bob Christen, Curt Cunningham, Arlon McPherson have given me splendid service for years. Last fall I contacted Kyrus Frames who expertly assisted me with the purchase of my ninth Mercedes, a CLA250. Mr. Frames ordered the perfect car for me and kept me informed during production, shipping and delivery of the vehicle. He knew that I needed the car in December 2013 and he delivered the vehicle on time. The CLA250 is an awesome car. I value the terrific service and professional that Mr. Frames and others at RBM have given me.

angelam1029

Feb 7, 2014

It was a pleasure purchasing from Gerry & Colin; I felt like I had double the attention as I bought my first car in many years from a dealership. It was just the kind of experience I appreciate - friendly, professional, knew the car, & were relaxed & easy to talk to. I went in knowing the specific car I wanted & they did not try to steer me elsewhere. Tom was great & explained things well, & the process was not long-winded. They gladly helped when I had questions after the purchase. Even though I live closer to another dealer I'll make the trip to RBM Atlanta for care & service. I can't imagine buying from any other dealership & the car is gorgeous, thanks all!

Bob30338

Feb 6, 2014

I contacted RBM of Atlanta, influenced by a great Mercedes rental experience in Europe and a fantastic purchase discount offered through USAA. I was introduced to Charlie Vaccaro, who immediately acknowledged the USAA deal and worked to find a car equipped with the accessories I wanted. When he found that one in stock had been sold, he looked at the inventory of other dealers and ultimately found one at the port, which he obtained. Charlie made the entire process leading to the sale easy and painless (except, of course, writing the final check). He made the purchase of my first Mercedes enjoyable and is a credit to RBM and Mercedes.

Cotesworth

Feb 5, 2014

Simon was knowledgeable, courteous, helpful, professional and organized. He made my dealing with them easy and pleasurable. This is my first transaction with him and RTM, but I have bought 11 Mercedes at other dealers and this was my best experience.

EMC1

Feb 5, 2014

After shopping around for a few months my wife and I purchased a Certified Pre Owned 2013 MB C-250 from RBM. We were both impressed with the courteous and professional treatment we received from the time we walked in the door through the delivery of the car. Our sales rep was Steve Szczupak. Steve went above and beyond staying late on a Saturday night explaining every function of the car in detail. Thank you Steve Szczupak......you're the best.

rhgarner1

Feb 5, 2014

Steve is a true professional. A friendly, helpful guy that is very knowledgeable about MB products and features. I normally don't care for the car buying experience but Steve made it a pleasure. My wife loves her new GL and when it is time for another vehicle we look forward to going back and visiting Steve.

neasher

Feb 1, 2014

Eric makes me feel comfortable. He knows more about his product, Mercedes cars, than any sales person I have dealt with from other dealers, EVER.! He spends whatever amount of time is necessary teaching me, answering questions, and making sure I understand all the necessary gadgets. Eric always takes me for a test drive, then lets me take over the wheel, while constantly reviewing the selling points which make the sale possible. I can call Eric after purchasing (leasing) with questions and he always follows through with answers that make sense.

Fleisher7

Jan 25, 2014

Gerry was a pleasure to work with, and he made my recent car purchase a wonderful experience! From the moment I met him, he was extremely personable and eager to go above and beyond to assist me. He was patient, knowledgeable, professional and attentive to every detail of the process. His customer service exceeded my expectations, and I would confidently recommend him to anyone visiting RBM. It is clear he truly cares about his clients, and he has already shown amazing follow up in just a week. Gerry has definitely contributed to me being a loyal client of RBM, and I know anyone who works with him will be satisfied!LL

Chana Coughlin

Jan 24, 2014

Make sure to ask for Steve Szczupak! He is polite, professional and knowledgeable! He will get you in the right car for you!

chanac

Jan 24, 2014

Excellent service with a smile!! Steve took the time to make sure we were in the right car for us! He was polite, professional and knowledgeable! Highly recommend!!

Jody

Jan 17, 2014

In December 2013 we purchased a CPO (Certified Pre Owned) 2011 Mercedes Benz GL 450 from RBM of Atlanta. The price was fair and the vehicle was in great shape. They took their time explaining the vehicle and how their CPO program works. I was very happy that they not only offered the CPO program, but they also allowed us to extend the factory warranty. They (Simon Vasquez Sales Rep) were very low pressure and helpful. We are more than pleased with RBM and how they treat their customers.

jodyw

Jan 17, 2014

In December 2013 we purchased a CPO (Certified Pre Owned) 2011 Mercedes Benz GL 450 from RBM of Atlanta. The price was fair and the vehicle was in great shape. They took their time explaining the vehicle and how their CPO program works. I was very happy that they not only offered the CPO program, but they also allowed us to extend the factory warranty. They (Simon Vasquez Sales Rep) were very low pressure and helpful. We are more than pleased with RBM and how they treat their customers.

Memajanu

Jan 17, 2014

My son got me this Mercedes and I have never driven or owned one before. Thanks to my contact person Simon Vasquez, I am beginning to enjoy my present. These cars are made for people who know how to use computers and the like. I don't know very much but thanks to Simon I am learning. The car is an amazing machine with more things than I need but have if I want to use them.. Simon has taken care of everything for me including making service appointments. Maybe that's what they all do, I only know that he makes me feel like I can call him to explain things. The people at this dealership are so efficient. The service experience was so exceptional. I was done in no time. So far my experience with Mercedes, Simon, service and everyone at the dealership had been outstanding.

LindaPowellinc

Jan 8, 2014

I recently visited RBM of Atlanta Mercedes Dealership. I was in the market for a midsized black CLA or C-250. I had an awesome salesperson in, Rick Robbins. Rick was very knowledgeable regarding the Mercedes car and brand itself. Rick was not pushy; but, very professional in understanding my overall needs. Rick placed me at ease and was steadfast in providing me with premium service that the Mercedes brand encapsulates. I am now a proud owner of a magnetite black C-250. Thanks Rick!

Linda Powell

Jan 8, 2014

I recently visited RBM of Atlanta Mercedes Dealership. I was in the market for a midsized black CLA or C-250. I had an awesome salesperson in, Rick Robbins. Rick was very knowledgeable regarding the Mercedes car and brand itself. Rick was not pushy; but, very professional in understanding my overall needs. Rick placed me at ease and was steadfast in providing me with premium service that the Mercedes brand encapsulates. I am now a proud owner of a magnetite black C-250. Thanks Rick!

charlysoman

Jan 6, 2014

Best of the best buying experience.It was the best buying experience we ever had. Our sales consultant was Steve Edwards and you wouldn't find a better person to help you. He extended his support to the level making sure that we walked out being the proud owners of a gl450. And as a return on investment I will be adding more business to them in the future. 5 out of 5!

Lachlan

Jan 4, 2014

The only person I would ever buy another car from Andrew Cochran truly takes away the "yuck" when shopping for a car. He is patient, friendly, and most importantly possesses exemplary professionalism. I was honestly so weary and frankly repulsed by the salesmen I had been dealing with prior to visiting RBM and meeting Andrew. Neither pushy nor negligent, he has truly made this car buying experience comfortable and pleasant. I purchased my new CLA250 with him on New Years Eve and he really went the extra mile for me in innumerable ways as I took delivery kicking off 2014 for me with a smile on my face. The dealership itself is like any other but Andrew Cochran is definitely one of a kind.

june21994

Jan 2, 2014

Kyrus Frames was a great salesman. We have used him before and will ONLY work with him in the future.He spent about 5 1/2 hours with us to make sure we got the right car for us. We drove several cars and he was patient with us while we made our choice. I will tell all my friends about RBM and Kyrus! My husband's boss has used Kyrus for years,too.

Charly Soman

Dec 31, 2013

It was the best buying experience we ever had. Our sales consultant was Steve Edwards and you wouldn't find a better person to help you. He extended his support to the level making sure that we walked out being the proud owners of a gl450. And as a return on investment I will be adding more business to them in the future. 5 out of 5!

Glenn S.

Dec 24, 2013

My wife and I had just begun looking to replace my BMW 3 series and wanted to see what MB had to offer. I wasn't planning on purchasing until next summer but had such a great experience with Simon Vasquez that I went ahead and purchased one immediately. Simon is a real car guy with a world of knowledge of cars in general and specifically of the MB brand. We compared brands at the detail level and he was more knowledgeable of my BMW than I was. No tough sell tactics, just great service. This was followed by superb service from their finance associate and a comprehensive overview of the car and the features. One of my least favorite things to do is purchasing a vehicle but this was truly a pleasure.

MOJODAJ

Dec 23, 2013

I recently visited the dealership in search of a late model E350 Cabriolet for my wife. I was assisted by Kyrus Frames in finding the one that met my needs. Kyrus was very professional and pleasant to work with during my search. He was extremely knowledgeable of all the Mercedes line and displayed an eagerness to help me during the search that exceeded my expectations. After the sale, he continued with enthusiasm to review all the features of the model I purchased with both my wife and myself. He has continued beyond delivery to check up on us to make sure we did not have any questions and offer assistance.I will highly recommend both Kyrus and the dealership to others in the market.Dave Jordan

Lisa

Dec 20, 2013

I was amazed with the experience I had at RBM my sales man was Rick and I just couldn't say enough good things about the first day I met him and drove multiple cars. I came back 3 more times as I was deciding between a Mercedes and a BMW. I ended up with my E class mercedes and couldn't be happier. The service and all the people I have come into contact with at the Mercedes dealership are extremely kind and helpful. This was the best experience I have ever had buying a car. It will be hard for me to go anywhere else in the future as I know I will not get the attention I get here.

sunrize

Dec 12, 2013

The reason I went to RBM was because this was our second Mercedes and Jerry Peek had been very helpful on the previous purchase, so I felt completely at home dealing with him. Eric Mihelich handled pricing and Jerry took care of the rest. They were a great team!I had been in on a different occasion to check on something and Jerry was right there to help.RBM is nice place to visit- the showroom is professional looking, all the salespeople are properly dressed and the receptionist was very responsive.I would definitely refer other people to RBM.ThanksBill Kruger

jpberwyn

Dec 11, 2013

Andrew Cochran made the whole leasing process a real pleasure! His professionalism, friendliness, and attention to detail fit the Mercedes brand perfectly! Andrew has kept in touch since he delivered my CLA to me, always letting me know that if I have any questions or concerns, he is available to help. I drove 3 hours from Asheville, N.C. to get my car, and Andrew's outstanding customer service was a major deciding factor to lease from RBM!

KayDee21

Dec 8, 2013

Needed to replace my 18 year old car and had decided to buy a nicer, loaded car as I hang on to them for years. I went to another MB dealer that just did not offer the excellent service Colin Harrison provided. Colin understood I don't make fast decisions, like to weigh my options, and do not like tons of follow up calls. He checked in frequently enough for me without being pushy or going for a hard sell. Once I decided to buy a 2014, he worked with me to find a car with the features that were on my must-have list and got me twice the discount the other dealer offered. He gave me enough information to get started on the gadgets in the car and at some point I know I will be able to call and ask for additional help on some of the details I have not yet figured out. Great car shopping and buying experience!

smithendo

Dec 8, 2013

My experience with RBM and sales rep, Colin Harrison, was outstanding. Can't say enough about Colin. One of the most professional and knowledgeable sales persons I have ever dealt with. I will be a repeat customer. James Smith

lal5510

Dec 4, 2013

We want to thank RBM of Atlanta for an unusually positive experience buying our new car. From start to finish, our salesman, Tony Mullaney, was professional, patient and fully prepared with quick and knowledgeable answers to all of our questions. His follow-up during the process and after the sale was efficient but not intrusive. He is truly a delightful person with an effective but non-aggressive sales style. Backing him up, the dealership was top-rate in all our interactions. If any of our friends are interested in buying a Mercedes, we will have no reservations referring them to RBM and specifically to Tony Mullaney.

0723104tj

Dec 2, 2013

We have bought several new cars from RBM and each time they have gone over and above in seeing that we are selecting the right model for us and have taken the time to make sure the buying process is as easy as possible. Steve Szczupak has taken the time necessary to be sure we were happy with our selection and has followed up with phone calls to see if everything is going smoothly. We have used RBM's service department for all our service needs and they have been outstanding.

YAD

Nov 24, 2013

I just purchased a 2014 E63 AMG-S from RBM. Steve Sczchupak was our sales rep. The whole experience at RBM exceeded our expectations thanks to Steve. His knowledge of the cars and all of the features was the best we encountered during the month long search to determine the make and the model of the car we ultimately purchased. He was totally responsive to all of our questions before purchase but also after purchase. If you are looking for a new Mercedes or even a pristine used car I highly recommend you start with Steve.

nferrante

Nov 24, 2013

I purchased my 3rd Mercedes from Jerry Peek. He is an excellent salesman who took the time to match our needs with the options most aligned to our needs. He was very knowledgeable relative to all aspects of the car, took the time to explain the features/functions, and followed up after we purchased the car. Made the buying experience easy and enjoyable.

spirit_rider

Nov 18, 2013

Recently, I decided to extend myself and carry through with a long standing dream that I have had regarding a recreational vehicle and the ability to travel the open road in somewhat of a gypsy fashion. After a significant amount of research, I decided that most production "RV's" did not suit my needs and desires of fuel efficiency combined with a spacious, open, yet utilitarian floor plan. Thus, I choose to purchase the largest production Sprinter cargo van that Mercedes has produced and have it outfitted to my design specifications. This decision was not a small one for me as I knowingly accepted a debt obligation that would be extended for over a decade! With such a commitment, it is not unusual for one's brain to second guess itself and vacillate to exhaustion. I share this, because the sales people I interacted with at RBM of Atlanta, helped make my decision easier. Being very knowledgeable with their product and its many options as well as the potential mistakes inherent in such an undertaking, they objectively helped steer me in an unpretentious manner.In addition, several incidents arose which involved a considerable investment of time and energy on behalf of my sales person, Kyrus Frames. He took a personal interest in me and went over and above the typical business relationship between buyer and seller. His care really did impress me and give me hope that business and corporate America will perhaps, one day rise beyond mere transactional relationships to ones predominated by authentic care and human concern. This is no small vision, yet essential, I believe to our collective future. I am happy to share and report that the care I received from the people at RBM of Atlanta, was a step in this direction.

Soheilhanna

Nov 15, 2013

Charlie assisted me in my recent lease of the 2014 C250. He had previously sold me my previous E320 back in 2000. I sought Charlie out when I made up my mind to lease the new car because of my previous pleasant experience. Charlie is extremely easy to work with. The whole process is smooth and free of any pressure. He does his best to get you the best deal that you can afford. Always a pleasure to do business with him and RBM.

Joe H.

Nov 12, 2013

We worked with Ben on the internet listing for a '08 Solara with very low mileage. Decided to drive from Columbia, SC to Atlanta Saturday at 1 PM and was back on the road home with the Solara by 6 PM. The experience was very pleasant. All the staff were extremely friendly and made the long drive all worth the while and getting an exceptional car.

twofegs

Nov 7, 2013

My husband and I love this dealership. We recently purchased our third vehicle through Eric. He is just a class act. We had a wait period due to ordering a 2014 E550 that wasn't even in production yet. Eric kept us in the loop from the moment we ordered the vehicle until the day it arrived. Eric met with me personally to go through all the dynamics the of the car, and make sure everything was set to my liking. He's also always been there to assist with any repairs or service appointments over the years. He's a hand's on, caring professional. We would, and have, recommended Eric and RBM to anyone we know that may be interested in a Mercedes.

jdharris

Nov 6, 2013

They were able to offer me the exact vehicle I was looking for at a competitive price. The buying experience was quick and easy. I will definitely recommend this dealer to my colleagues and friends.

jdharris_4

Nov 6, 2013

Fantastic experience. They were able to offer the vehicle I wanted at a competitive price. I will definitely refer my colleagues and friends to this dealer in the future.

Ed Hines

Nov 5, 2013

If you're interested in a Benz and are looking for a great buying experience, find your way to RBM and Jerry Peek. From showroom to service, you'll be treated like royalty...and Jerry Peek in sales and Don MacKay in service will be your attendants! Seriously, all personnel there treat customers as if you were the only buyer. I have purchased over two dozen cars from Jerry over the past 20 years and dealt with Don in service for repairs and maintenance. They go out of their way to make you comfortable and want to be certain you are satisfied with the experience. One particular quality I've always appreciated about Jerry is his honesty. He will get you the best deal possible...and without the high pressure you may experience elsewhere. RBM is the place to buy.

MarianaB

Nov 5, 2013

The buying experience was of a consultative nature, and therefore painless. Mr. Rick Robbins walked us, patiently, through car's features and benefits, with no pressure. We picked the car up and were blown away by its body and ride. Mr. Robbins walked us through car's tech features which gave us a great jump start on learning its great tech features. He periodically checks in with us about car, which is a plus. RBM staff we came into contact with was most courteous and helpful. We look forward to having our car serviced at RBM of Atlanta. And thank Mr. Rick Robbins for a great buying experience.

Jose Hardy

Nov 4, 2013

Was looking to trade my vehicle that I was finacning and get into a lease situation beucase I drive low mileage and trade my vehicles in quite frequently. Steve Shzczupak was great to work with. Made the process as painless as possible and worked his hardest to get me the best deal and right car for what I was lookng for. I would recommend going to see him and this dealership if your in the market for a Benz.

B. Schwartz

Nov 1, 2013

My husband and I recently bought two cars from RBM. This is my second car purchase from RBM, Our salesperson is Steve Szchupak. He is excellent! He is honest, friendly, and passionate about his work. He is readily available and will work to be sure you are happy with your purchase. He consistently reaches out to us several times a year to see how things are going and if we need him for anything. Rbm is a great dealership to buy a car from. They are helpful, flexible, and always willing to help. I am very impressed with the entire experience of buying a car, servicing a car, and buying another car when the time comes.

Frank

Oct 25, 2013

Bought my first MB from Charlie Vaccaro in "78". Loved it so much that two years later we went back an bought another. During both transactions Charlie listened to what we were looking for, showed us several cars to choose from, then stood back and allowed us to make our own decision without and pressure. Since then we have purchased several more cars from Charlie, and every time we road out with a great car, a great deal, and a great experience at RBM. We have never had a problem with service. In fact on a few occasions I brought the car back because I needed help with on of the cars many great features, and every time Charlie or someone he called over, would stop what they were doing to help me out. When you visit RBM, people make you fell very special, like one of the family. RBM is lucky to have someone like him working for them all these years. During my most recent visit, I stopped in around noon, and about three hours later, I had the car I wanted, had all the paper work finished, and drove my new car home. You can trust RBM and it's people to treat you right.

Gregg H

Oct 25, 2013

I recently purchased a new Mercedes CLA from RBM of Atlanta and had a great sales experience with Kyrus Frames and finance manager Tom Ahern. Kyrus was very detailed in going over all the features of the car especially since it was a brand new product for Mercedes. Kyrus was extremely helpful on helping me build my car from scratch and was extremely patient as I had several questions since I hadnt seen the car in person and just over the internet. He delivered on all his promises and any future vehicles I purchase will definitely be with RBM and Kyrus Frames.

gh28

Oct 25, 2013

I recently purchased a new Mercedes CLA from RBM of Atlanta and had a great sales experience with Kyrus Frames and finance manager Tom Ahern. Kyrus was very detailed in going over all the features of the car especially since it was a brand new product for Mercedes. Kyrus was extremely helpful on helping me build my car from scratch and was extremely patient as I had several questions since I hadnt seen the car in person and just over the internet. He delivered on all his promises and any future vehicles I purchase will definitely be with RBM and Kyrus Frames. Tom Ahern explained all my finance options with me and was very helpful in explaining the different service packages that Mercedes offered. I never felt rushed as I had several questions and for the first time I left a dealership feeling very good about the purchase I made.

jerryCOO

Oct 18, 2013

We purchase our first Mercedes Benz in 1980 - a 240D. Since then we have purchased many vehicles with Jerry Peek as the sales representative. Jerry knows the products he sells, the processes established by RBM, and how to navigate through the desires of his customers. If you are upside down on a vehicle, Jerry can help. If you want special packages on a vehicle, Jerry always locates that special vehicle for us. Besides being a great sales person, Jerry is a real person with compassion and feelings. He makes purchasing or leasing a vehicle pleasurable. Thank you Jerry for using your talents to help make our dreams come true.

Johnathan

Oct 17, 2013

As a repeat customer of RBM of Atlanta, I've had the pleasure of working with Steve Szcupak and the RBM team on more than one transaction. Steve's dedication to his customers is evident from the moment you meet him. Rather than simply selling me a car, Steve has earned my trust by always being available, whether during the purchase or after the sale, to be certain my Mercedes Benz ownership experience is everything it should be. I love my Mercedes, but I'm sure I'll be seeing Steve again one day.

fredrik

Oct 10, 2013

I had bought a new M5 while waiting for Mercedes to bring out the C63AMG A507. I was not happy with the M5 seat and electronics. A friend recommend I contact Jerry Peak at RBM. I had bought a GLK for a daily driver months earlier but had no follow up from that dealer. I arrived after hours at RBM and Jerry waited for me to get there. In spite of being lateJerry took his time to walk me thru the choices and found they had the perfect 2014 C63 in stock. I asked him to call me the next day with a trade in offer since I had not driven the M5 to the Dealership. He got with the used car manager on the spot and made an offer which was very reasonable since I was expecting alot of loss since the M5 was new. I bought the car and took the M5 in the next day. After a couple of minutes Jerry confirmed the dealership offer the night before and the deal was done. The purchase process took minutes and was a pleasure. Jerry had told the Finance folks I did not want to spend alot of time since I was paying a cash difference. I have bought alot of cars thru the years but this was the most fun experience I have ever had. .

Paul Sullivan

Oct 3, 2013

I bought my 6th Mercedes from Jerry Peak and as always Jerry has the knowledge, experience, attention to detail, and always loads my phone in Blue Tooth. Easy to do business with and with his over 30 years at RBM he obviously is a real asset to the dealership. If you are looking for someone to add pleasure into buying a car call Jerry you won't be sorry. Paul Sullivan

Michelle

Oct 2, 2013

I was very impressed with this dealership and the two salesmen I worked with - Jerry Peek and Rick Robbins. They both exceeded my expectations and weren't pushy like some salesmen at other dealerships. They are both very knowledgeable about the cars and were able to answer all of my questions. I am very happy with my car buying experience and my new car!

MichelleBarnett

Oct 1, 2013

I was very impressed with this dealership and the two salesmen I worked with - Jerry Peek and Rick Robbins. They both exceeded my expectations and weren't pushy like some salesmen at other dealerships. They are both very knowledgeable about the cars and were able to answer all of my questions. I am very happy with my car buying experience and my new car!

Rharrison06

Sep 28, 2013

The reason why I'm giving this rating is because the overall experience was horrible. My appointment was at 2 o'clock, I arrived early around 1:40pm. I had to wait 20 minutes just to see someone, but it seemed as if everyone was busy or lease too busy to at least acknowledge that I was there. My sales guy, wait let me correct this, my original sales guy Collin was waaaaayyy too busy to even come out and introduce himself to me, when that's who I made the appointment with. However, Stephen was a guy who came to acknowledge me and try to service the best possible. However, I felt as if he was only helping me because they made him to, not that he wanted to. Seemed as if I was cutting into his clients appointment times. And whatever it was that I wanted, it was more of a, let me hurry before my next appointment. Ridiculous!!! Obviously my business at this dealership is not really that important. Which is amazing because I'm trying to buy a car that is on the lot. Please explain to me if I'm missing something here!!!!!! I'm not sure if I ask for much, maybe my expectations for this place was way too high and I need to lower my standards, I apologize. I'll lower them for your dealership. I now know what to expect. All I wanted was a little attention to help me buy a car, it seemed as if everyone else who had an appointment, which I did as well, got the same attention, how come I didn't!?!?!?!? amazing.... Raymond Harrison(770)876-1822

VR

Sep 27, 2013

Kyrus Frames, of RBM of Atlanta, provided service beyond my expectations. Certainly, if you buy a Mercedes you assume a level of white glove service, RBM seems to do even more. I have never had a personal follow-up by a dealership representative after the sale was completed. Kyrus gave me all the time I needed to answer questions and demonstrated the technology in my new automobile. In addition, he called the following week to check on my satisfaction and be sure all was well. Lastly, he gave me his personal cell phone number if I had additional questions. Amazing service. The purchase was quick and easy. The 2014 E 350 is wonderful driving auto.

Steven Schuster

Sep 25, 2013

Just bought a new GLK 250 BlueTec from RBM. It was the most pleasant car buying experience that I have ever had. The Sales Professional was Eric Koenigsberg, he is unbelievably knowledgeable about the features on the car. He spent a significant amount of time demonstrating the vehicle before the sales and then training both my wife and me on how to use the high tech features after the sale. One on the best sales professionals I have ever worked with. This is the second vehicle that I have purchased from him in the last 3 years. Based on my experience I will continue to purchase MB cars from Eric as long as he is in the business.

kristinbradford

Sep 18, 2013

The reason I've given a rating of 5, is primarily because of Colin Harrison. I had to buy a car quickly because I was moving, but it was very difficult for me as I don't like making quick decisions, especially on a purchase of this magnitude. Coling was wonderful. He explained the options, what they had available, the pros and cons of each, and in this way helped me to make a great decision. He also got the car ready very quickly and spent a lot of time with me going over all the features. In addition, he's going to spend more time with me once I get a little used to the car. He also accepts a lot of phone calls from me asking questions about the car, and he never sounds irritated or like he's in a hurry. Nothing but gracious. I'm very, very happy with my purchase!

VickiJVest

Sep 17, 2013

Recently purchased our second vehicle from Steve Edwards. We love our car-buying experience at RBM and especially with Steve. Not many people can say that. He listens to our needs and matches the perfect car to our situation. Plus he makes the paperwork part of the deal easy. Our first car was a C300, which we loved. We traded it for a ML350, which we are now loving even more. Thank you Steve! We'll be back when it's time for another new car.

theo97627

Sep 3, 2013

We had a great expericence to purchase this car. I checked several dealership and found out this the place I want to do bussiness with because they have great service and provided honest communication!

ABenn

Sep 3, 2013

We've bought 5 or 6 cars from Kay, since about 2000. I can't say enough good things about her. This weekend, Labpr Day, I was in twice to get my newest car. She had dealers source a car for me, and then when I changed my mind on the 2nd trip in, that was ok, too. She found me something I liked even better. She is willing to bring in partners to find us cars all over the country, she goes on endless test drives, she gives me plain facts on what is fair and best for me, even talking me out of more expensive cars because she knows I will regret it.I love working with Kay Goggins.

Dr. G

Aug 30, 2013

I live in Cincinnati, Ohio and owned a 1986 560 SL, but to old to mess around with taking off and putting on the hardtop. So I went looking for another Roadster and liked the 350 SLK. I wanted a specific color and interior. I found a 2012 in Cincy but the salesman didn't want to negotiate a price and he walked away. This resulted in an online nationwide search for a new or gently used 350 SLK that met my specifications. The only one we found was at RBM of Atlanta. My son in law who is tech savy did all the ground work to find the car and called RBM and was connected with Simon Vasquez. He was willing to work with us and in no time we had a deal primarily conducted on line with a few phone calls. I flew to Atlanta and drove home with a great car. Simon made it easy, he picked me up at the airport, drove me to RBM, did the paperwork, explained the operation of the car and I was driving out unrushed and happy in about 2-21/2 hours. I highly recommend RBM of Atlanta and Simon Vasquez.

HiTaylor

Aug 30, 2013

My first experience with Simon was when I was having repairs made. I met him while looking at Certified Mercedes cars. I was immediately impressed with his knowledge of the various models and his friendly attitude. When I returned to the dealership a few days later to test drive a car he was very helpful and responsive to insure my experience was a good one. The negotiation for the car was very pleasant as we worked to a deal that was a win win for each of us. Simon went beyond expectations to insure we were familiar with all of the features of the car and that everything was perfect for the delivery. He personifies service to his customers at RBM.

Nick M

Aug 29, 2013

I recently purchased a Mercedes ML350 from RBM and Jerry Peek. The reason that I chose RBM is that Jerry Peek is the most knowledgeable and helpful sales person that I have ever dealt with. This is the third vehicle that I have purchased with his help. It seems strange to view a car sales person as someone that is a helpful. I have purchased many vehicles in my lifetime and know that finding someone that even knows what brand they are selling today. There seems to be nothing that Jerry will not do to make sure that you find the right vehicle for you needs. He listens to what you want and answers all your questions and even answers question about the technical details of the vehicle that you would not know to ask. He does not pressure or try to steer you to the model that is on the lot. He gets to know you and your family and what you need for the particular vehicle that you require. The level of personal service that he provides exceeds all expectations. In my latest purchase he delivered the vehicle to my home for my wifes approval, since she is disabled, before we completed the deal. The staff and facilities at RBM are world-class but the personal service of Jerry Peek is what brings me back and making owning a Mercedes even more a pleasure.

nick1019

Aug 29, 2013

I recently purchased a Mercedes ML350 from RBM and Jerry Peek. The reason that I chose RBM is that Jerry Peek is the most knowledgeable and helpful sales person that I have ever dealt with. This is the third vehicle that I have purchased with his help. It seems strange to view a car sales person as someone that is a helpful. I have purchased many vehicles in my lifetime and know that finding someone that even knows what brand they are selling today. There seems to be nothing that Jerry will not do to make sure that you find the right vehicle for you needs. He listens to what you want and answers all your questions and even answers question about the technical details of the vehicle that you would not know to ask. He does not pressure or try to steer you to the model that is on the lot. He gets to know you and your family and what you need for the particular vehicle that you require. The level of personal service that he provides exceeds all expectations. In my latest purchase he delivered the vehicle to my home for my wifes approval, since she is disabled, before we completed the deal. The staff and facilities at RBM are world-class but the personal service of Jerry Peek is what brings me back and making owning a Mercedes even more a pleasure.

widespread

Aug 28, 2013

Steve Prowett is very professional, considerate of his clients' time and is easy to be around. There is no "game playing", here. My wife and I highly recommend Steve and RBM. For the reasons stated, I gave Steve the highest rating in each category.

Mona

Aug 19, 2013

I had an outstanding experience buying my first Mercedes Benz at this dealership. The sales person Steve Szczupak was very friendly, honest and professional. He was informative and made me feel comfortable to ask questions. Even though the dealership was closed for the evening, he took the time to patiently explained every possible option on the car that I was buying. Steve made the buying process hassle free and very pleasant. I would definitely recommend Steve and RBM of Atlanta to my family and friends.

howard318

Aug 15, 2013

Kay Goggins has been our salesperson for our last 3 Mercedes Benz. She is knowledgable, very efficient, and very responsive.In our opinion, she is very straight-forward and her word is her bond. The small issues one would expect are handled well and promptly.She is a most pleasant person who has made our experiences with the dealership something we can look forward to.

reneesfinds

Aug 13, 2013

I very much enjoyed my experience with RBM of Atlanta. I worked with Kay Goggins and she helpful, knowledgeable, and a pleasure to work with. I have recommended Kay to a couple of my friends and will continue to recommend her. In my opinion, the employees make the business and Kay is a shining example of why RBM of Atlanta is so successful.

cedric mar

Aug 8, 2013

Rick Robbins,was the bomb,i knew what i wanted from the start,my lovely CLS 63 AMG,my man Rick had the vehicle in the back cleaned up,gased up,and when i seen it pull around to the front of the store,i was completely overwhelmed,i think everyone everyday,the lord for making it so that i could buy such a fine automobile,Rick for making this purchase so easy for me,i mean this guy knew i did'nt have alot of time,he also had a customer when i arrived,that did not stop Rick,this guy knows the meaning of multitasking,and i can't leave out Steve Rosenthal,used car manager,Steve played a little hard ball,and i do-not blame him,He knew what he had on the lot,and he knew i was foaming at the mouth for this fine vehicle,it took about 2 weeks then i decided to bite the bullet,so thanks to all who were involved,and Rick i mite be back for that one on the showroom floor,you never know

CedricMartin

Aug 8, 2013

Rick Robbins,was the bomb,i knew what i wanted from the start,my lovely CLS 63 AMG,my man Rick had the vehicle in the back cleaned up,gased up,and when i seen it pull around to the front of the store,i was completely overwhelmed,i think everyone everyday,the lord for making it so that i could buy such a fine automobile,Rick for making this purchase so easy for me,i mean this guy knew i did'nt have alot of time,he also had a customer when i arrived,that did not stop Rick,this guy knows the meaning of multitasking,and i can't leave out Steve Rosenthal,used car manager,Steve played a little hard ball,and i do-not blame him,He knew what he had on the lot,and he knew i was foaming at the mouth for this fine vehicle,it took about 2 weeks then i decided to bite the bullet,so thanks to all who were involved,and Rick i mite be back for that one on the showroom floor,you never know

hmweiss

Aug 8, 2013

I recently purchased a C 250 from RBM of Atlanta through Steve Edwards. I can't say enough about the experience. Steve was friendly, informative and negotiated a fair price. My wife and I both remarked that this was the best car buying experience we ever had. And by the way, the car is fabulous too. I've owned multiple BMWs (3 series, 5 series), Lexuses (RX 300 and RX350) and an E series Mercedes. All wonderful cars but for what I was looking for now, this is close to perfect. I'd recommend the car, RBM and particularly Steve Edwards to anyone.

slrenegar

Aug 6, 2013

I went into RBM just to "look" because I wanted to trade my lease in for a purchased vehicle. I went without an appointment and was assigned to Rick. He was awesome! He was very friendly and helpful, allowing me to test drive several cars until I found the one I wanted. He even spent about an hour scouring other dealers in my quest to find the perfect color. When I told him I would not be purchasing until I was back from a trip overseas, he worked with me to a.) find the perfect car at the perfect price and b.) allow me to store it at RBM for pickup until I returned. I could not have asked for a better experience. Thanks!

YAZHOU

Aug 2, 2013

Charlie Vaccaro is definitely one of RBM's great salesperson. Charlie has helped me buy my first car from RBM. It's a wonderful experience for me to visit with Charlie and receive his unique advice for buying a car. I think, Charlie, has always been genuine and helpful, which are very important to customers. If you wanna buy a good car, I'll recommend RBM and Charlie Vaccaro without hesitation

Jlfrankel

Jul 30, 2013

Steve Prowett excellent in explaining the CLS-550 and all of its features. Great overall experience and he also came up with some creative financing for me. Very personable and in no way pressured me to make a decision.

Wiglady

Jul 26, 2013

OMG!! Just purchased my new C250 from RBM Atlanta Dealership and I must say it was the greatest, smoothest, and easiest, experience I've ever had purchasing a car!!! Dwight Banks was my salesmen! He was professional patient and very knowledgable with Mercedes brand! The new store manager Eric Mihelich was Awesome!!! He along with Dwight worked, "The Deal of the Century," to get my husband & I into my C250!! Eric is a passionate basketball fan and we enjoyed his conversation in discussing his admiration for the game & players! FYI Dr. J is one of his all time great players. Lol!! He's also a family man with 2 young boys and a wife who he adores! He's also a God fearing man, which you can pick up on the moment he starts to speak & shake your hand. I could go on forever talking about this guy but I'll stop and just say if you want a fair & happy experience when purchasing a Mercedes Benz, go to RBM Atlanta!!Side note: Almost purchased at another dealership in Buckhead but thank God my husband talk to Eric over the phone!! Trust me, RBM was the best choice with a better deal!!! Btw, I love love love my new Whip!! It rides smooth and I look good in it!!! Yessss!!!

Barry Klein

Jul 25, 2013

I recently purchased a 2013 Mecedes E63 AMG from Steve " Shupak" Szczupak at RBM of Atlanta. The buying process was smooth and professional with no undue pressure. Steve was very helpful and not pushy and his knowledge of the vehicle and all of its gadgets and computers was unbelievable. Steve really enjoys what he does and his enthusiasm was evident throughout the process. I can sometimes be technology challenged and when I did not get it Steve's displayed patience and was willing to go over each item as many times as I needed until I "got" it. There were a few items belonging to the car that which were not available at the time I took delivery but Steve got each item as promised and followed up with me and was even willing to personally deliver the items to my house. I would not hesitate to purchase my next car from Steve

WHB

Jul 19, 2013

RBM of Sandy Springs is the absolute best place to purchase a high quality vehicle, and Jerry Peek excels in service. We keep,coming back to Jerry and RBM for all of our car purchases. People often say that buying a car is unpleasant at best, but Jerry makes it nothing but a pleasure.

swillia2

Jul 19, 2013

It was an extremely pleasurable experience working with Simon on the purchase of my CPO car. Normally this process is like going to the dentist, something that you want to put off, but Simon changed that. He was very thorough and quick and made the process seamless.Simon gathered the details of exactly what I was looking for and text me as soon as the perfect car arrived. I was very pleased, it was more than I was originally looking for. It was a much better deal as well, since it was CPO.Simon also went a step further to recommend ways for me to save money on changing the tires, etc. His knowledge of that area was impeccalbe. I was extremely impressed and would recommed Simon to anyone.My previous car was a Mercedes so I always used Alex Smith as my Service Advisor and he was always very honest and helpful. Everyone seems to go above and beyond to make you have the best experience ever. Thanks Sandy WIlliamson

Lbriones

Jul 18, 2013

RBM has an excellent sales and service department. James Roberts in service is exceptional. I brought my car in to get serviced prior to a long trip and they caught an issue that could have potentially been a problem. They are always pleasant and they always do everything in their power to diagnose and correct any problem. Great dealership, I highly recommend them!

Bill K

Jul 10, 2013

Ben was knowledgeable and helpful. Will be visiting with him shortly

hassanr

Jul 10, 2013

My experience with RBM of Atlanta was beyond my expectations. Simon Vasquez and Alex Rabie did an outstanding job with such ease where I was in and out the day of purchase . They both worked hard to be sure that I was completely satisfied with my vehicle selection . Their knowledge about the product and post sale follow up was great .Overall , my experience was excellent assuring my future return.

daleharrell

Jul 9, 2013

This was truly the BEST experience I have ever had when purchasing a car!! I would not even begin to think of not calling Simon Vasquez when I get ready to purchase my next vehicle. He was wonderful to deal with and went way above anything I could have asked for.

sbrownlee1

Jul 6, 2013

Charlie Vaccaro is clearly one of RBM's great asstes. Over the years, Charlie has helped me buy 4 cars from RBM. There has never been a p0roblem. In fact, it's really good to visit with Charlie and receive his outstanding advice about how to deal with my next car purchase. When someone speaks to me about needing a car, I always suggest they go and visit with Charlie. My experience with him, over the years, has always been helpful and pleasant. I can recommend RBM and Charlie Vaccaro without hesitation

marquette57

Jul 5, 2013

Great Dealership! If you are ever in Atlanta, you must see Steve Szczupak--He will definitely find you a great car and treat you special.

CobieG.

Jul 1, 2013

I purchased a certified Pre- owned 2012 Mercedes Benz C250 on 6-13-13 and I must say that I love my car. I had the pleasure of having Colin Harrison as my salesman. Colin was very honest with me and very sincere. The dealership itself has very friendly staff from the front desk receptionist to the Finance department. My buying process was very short and sweet. Colin was quick to get back to me once I submitted my application. He stayed in contact with me throughout the entire process which only took about a week. Colin is still very helpful and if I have any questions about anything he's readily available to answer them. I recommend RBM to anyone looking to purchase a new vehicle and make sure you ask for Colin Harrison, he's the best!

donpierce

Jun 29, 2013

I COME TO RBM FOR THREE REASONS. STEVE EDWARDS HAS ALWAYS BEEN A PLEASURE TO WORK WITH AND ONE WAY OR ANOTHER HE WILL GET THE DEAL DONE. WE HAVE BOUGHT AT LEAST 4 CARS FROM HIM. 2ND THE SERVICE DEPARTMENT ALWAYS TREATS YOU RIGHT AND TAKES CARE OF YOU PROMPTLY. 3RD I LOVE THE QUALITY OF A MERCEDES CAR. THANKS AGAIN, DON

David Inall

Jun 28, 2013

We recently purchased a pre-owned vehicle from Rick Robbins at RBM of Atlanta. I have experiences in purchasing vehicles in the US as well as internationally. Rick and the team at RBM were BY FAR the most professional, courteous and friendly team that my family and I have had the pleasure of dealing with. From the moment we first walked in to when we departed with exactly the car we were looking for, their service was seamless and unsurpassed. If you are looking for the right person and the right vehicle, look no further than Rick Robbins and RBM.

DavidInall555

Jun 28, 2013

We recently purchased a pre-owned vehicle from Rick Robbins at RBM of Atlanta. I have experiences in purchasing vehicles in the US as well as internationally. Rick and the team at RBM were BY FAR the most professional, courteous and friendly team that my family and I have had the pleasure of dealing with. From the moment we first walked in to when we departed with exactly the car we were looking for, their service was seamless and unsurpassed. If you are looking for the right person and the right vehicle, look no further than Rick Robbins and RBM.

Michele in Dunwoody

Jun 24, 2013

I ended up at RBM after a disappointing visit to another area MB dealership, where I had previously purchased a new car. We found the car that we were interested in online (on a Sunday) and received a follow up email and call first thing Monday am. Colin asked us to come by and take a look at the car and to bring my trade (2008 E350) for an appraisal. We gave Colin our "number", they got us where we wanted to be, and I was driving my new car by Wed. I appreciated having RBM's best offer up front. They didn't waste our time with back and forth. My time is valuable, and Colin/RBM recognized that, and they will continue to have our business from now on. This is our 4th MB, so we also appreciated Colin/RBM not overlooking that fact that we're brand loyal.Sorry Bruce at Atlanta Classic - very short sighted on your part! Maybe next time a woman comes in by herself, you'll take her a bit more seriously - I'm just sayin.......Thank you again, Colin and RBM for exceeding our expectations for a quick and stress-free buying experience!

Callita

Jun 22, 2013

Gerry Modzelewski is one of the best salesperson we have had the pleasure of working with. He listen to what we wanted. Working with a salesperson that listens and knows his product is very important to us. He answered all our questions. He also stayed after hours to make sure we knew everything about the car. This car was our 57th wedding anniversary present to each other. Our first mercedes was our 25th wedding anniversary present. Gerry made this purchase one of the best enjoyable experience we have in buying a car. We will definitely buy our next car from him.

Ckim111

Jun 19, 2013

If you ever have a need to get your mercedes serviced, RBM in Sandy Springs is the best dealership. I've been fortunate to have Dennis Phillips assist me with all of my service work, and words can not describe how great he is. He is the most honest, friendliest, patient, and helpful service advisor I have ever worked with my entire life. Seriously, Dennis is the type of person you would invite over to your home for dinner. I really can not say enough great things about him or RBM except to state this: if you care about your car, and want to be treated like family, no one even comes close to RBM in Sandy Springs and Dennis Phillips.

Husker97

Jun 17, 2013

I have bought 3 cars from Steve at RBM. The service is top notch and the follow up is amazing. After the purchase the service department has held up their end of the process. I will be back!!

female car shopper!

Jun 13, 2013

So far, the only contact I've had is from Gerry Modzelewski during the purchase of my C250. That service was great.....the dealership is friendly - offering snacks and drinks and a pleasant atmosphere. Gerry knew I was coming by, and had everything ready for my test drive. He was very knowledgeable and didn't get upset when I kept hitting the cruise control instead of the turn signal ! He explained everything and offered to let me come back several times to meet with him for more instructions on how to use all the features of my car. The process was great - with no pressure. I'd send anyone to him for the same good service!

O'D

Jun 10, 2013

I recently purchased my third Mercedes from Jerry Peek and I have to say he is the most consummate professional. A class act who knows exactly how to make a customer feel at home. He has my complete trust, and that's was not an easy challenge, and I would not hesitate to recommend RBM and Jerry in particular. Having said that, everyone I have met at RBM has the customers best interests at heart. It's now wonder they have such an excellent name in the business. Michael O'Donoghue

lmarshall48

Jun 10, 2013

My wife was a life long Lexus owner but I was finally able to get her to agree to consider a Mercedes. Contributing greatly to her positive experience...and ultimate decision to purchase, was the help and gentle guidance of Taylor Whitmire. Taylor was always polite and never pushy while patiently (and I mean PATIENTLY) explaining all the alternatives. He has intimate knowledge of his product and has a talent for emphasizing its benefits while never disparaging the competition. As important to my wife as his help in making the purchase decision has been his after the sale help in learning to operate the CLS's electronic systems. I could never have been as patient as Taylor has been in explaining the navigation system again...and again. Neither my wife nor I would hesitate to recommend Taylor to others.Larry Marshall

ATLPHIL

Jun 8, 2013

Purchasing a new vehicle at RBM was a great experience, and working with Eric Koenigsberg made it even better. Eric took the time to listen and went the extra mile to help me find exactly what I wanted. The post purchase follow up has been outstanding, too.

BurtND

Jun 6, 2013

I went to RBM Of Atlanta because my wife had purchased a car their many years ago and had a great experience. Andrew was assigned as my sales person. We went over what I wanted in the car and what the price would be. I had my own financing but the dealership was able to get me a better rate. After I bought the car I had many questions. Andrew told me to bring it back. He sat with me many hours and went over the manual. One day I had a problem, and Andrew was off. I went to the service Dept. and they took care of the problem. I do not know why I would go any where else.

ashleyocampo

Jun 5, 2013

We came to RBM of Atlanta after having a truly terrible experience at Mercedes Benz of Buckhead. We met Andrew very early on in our search for a new car(more than 6 months before we purchased). He was so professional and not pushy and cheesy like most car salesmen (sorry but its just a fact!). He was extremely helpful, always providing the information we asked and never acting pompous or presumptuous. We finally after several months decided on the exact car we wanted and he made it happen. Maybe it is because he is young and not jaded by the "car business" however I can honestly say without any hesitation that I am considering buying another car from him in the near future. He truly made the difference with his professional attitude and genuine friendliness. He is a gem so you better take good care of him there at Mercedes or another car dealership may steal him away because there is a shortage of his type in that industry for sure. The dealership experience itself would most likely have been a pretty typical "car experience" were it not for Andrew. Whomever hired him did a good days work and you need more smart young people working there! Overall I would rate the dealership a B+, Andrew gets an A+ and NO, I am not related to him, I am just a customer that has had so many bad experiences at luxury car dealerships that I had almost given up!

Sonny

Jun 4, 2013

Kudus Frames: I had been in the market for a preowned SL 550 for quite sometime when I saw an '08 for sale on the RBM website. Certified, low mileage and in my price range, so I stopped by one afternoon to have a look. Kyrus Frames came out to say hello, showed me the vehicle and suggested that I take it for a test drive, which I did. It seemed to be just what I "thought" I was searching for and, as it turned out, it was! The SL is in like new condition, with low mileage and even my first color choice. Kyrus was and continues to be the consummate professional; attentive to the details, patient with my questions and eager to make absolutely sure he's covered all the bases from start to finish. It is clear to me that he very much enjoys his work and his sincere, down to earth approach are the hallmark of someone you can put your trust & confidence in without hesitation. In today's world, that means everything! The entire RBM experience has been terrific. Thanks Kyrus! Sonny Hall

deepshallows

Jun 4, 2013

Kyrus Frames:I had been in the market for a preowned SL 550 for quite sometime when I saw an '08 for sale on the RBM website. Certified, low mileage and in my price range, so I stopped by one afternoon to have a look. Kyrus Frames came out to say hello, showed me the vehicle and suggested that I take it for a test drive, which I did. It seemed to be just what I "thought" I was searching for and, as it turned out, it was! The SL is in like new condition, with low mileage and even my first color choice. Kyrus was and continues to be the consummate professional; attentive to the details, patient with my questions and eager to make absolutely sure he's covered all the bases from start to finish. It is clear to me that he very much enjoys his work and his sincere, down to earth approach are the hallmark of someone you can put your trust & confidence in without hesitation. In today's world, that means everything! The entire RBM experience has been terrific. Thanks Kyrus!Sonny Hall

lpmsratl

Jun 4, 2013

I have 2 mercedes (just traded the 2003 ML350 for a new 2013 ML350) and have used the service dept since 2006. They always are friendly and do a great job althought not cheep ( as they say don't purchase an expensive car unless you want to pay for the service). Colin was very helpful in our new car purchase and was very Knowledgeable of all the features. He was always promp in returning my phone calls and advising on what options I should consider.

JFBarry

Jun 3, 2013

Working with Gerry on the purchase of a CPO vehicle was a pleasure. He provided the necessary information and detail to me in order to make an informed buying decision,. This is the second vehicle my wife and I have purchased from RBM so we have become accustomed to the great service and friendly nature surrounding this dealership. I would highly recommend Gerry from a sales perspective to my friends and business associates. I would also recommend Jacob (service manager) and the service department as a whole for past service excellence and and the attention during the most recent sales process.

Sara LaChapelle

May 28, 2013

Gerry and everyone at RBM was so helpful and made the car buying process so easy. I really appreciated how much information was offered on the vehicle.

sfitchmd

May 25, 2013

RBM of Atlanta and my service representative, James Roberts, consistently not only meet but exceed my expectations. I would recommend getting a Mercedes-Benz just for the great service provided! I have been coming to RBM and have had the pleasure of having Mr. Roberts be my service rep for several years. Each time, I am amazed at the level of service provided, from the moment I call to schedule an appointment to the time I pick up my car. Just to give an example, this week, when I brought my car in for scheduled service, I knew they opened at 7:30 a.m. I arrived at 7:15 a.m. and was not only checked in, had my loaner car, but was on my way to work by 7:35 a.m.! Now, That's service. As a woman, I find Mr. Roberts' explanations of my car's condition informative and helpful. He looks for ways to improve my car's safety and efficiency, as well as save me money. Another excellent experience! Thank you, RBM and James Roberts!

rodney1943

May 24, 2013

Several months ago my wife bought herself a 2010 Mercedes ML350 (that just came off lease back to the dealer) to replace her old 2005 ML350 which has 138,000 miles on it. We opted to keep the 2005ML for me rather than trade it and do some restoration work on it to get it running and looking good. My wife is a real estate agent and travels l kinds of roads in and around the Atlanta area with clients. The wear and tear on this car in certain areas was pretty brutal inside and out.I set up a meeting with James Roberts, RBM service advisor, to lay out a plan to get the 2005 ML up to date mechanically and the steps that could be ATTEMPTED to get the exterior paint to accept a polish and get the left read door back pounded back to meet the door frame! James provided me with an estimate of the cost to bring the car up to a level that he thought I would accept. In addition, James made a recommendation to me to buy lambs wool seal covers for the front bucket seats to match the interior colors which would make the ride more comfortable and be cooler in the summer and warmer in the winter as the car does not have heated seats.I left with a loaner car with James promising to stay in touch with me on any issues. In two days James called to tell me my "new" car was ready. I arrived at the dealer and was met by James and we went to his office to cover the work that was performed. James advised that they had tried their best on the paint on the hood but could not quite get all of the discoloring out around the sides and the side door was as flush as he wanted it but it was the best they could do.We went out to see the car and I could not believe my eyes as the car looked brand new inside and out!!!! As soon as I recovered we went back inside to pay the bill which ended up being only $1860.00 thanks to a 10% discount on all service work performed in May!Needless to say I am a very happy client and James Roberts is one of the best service advisors at RBM!!!! Quality work performed by professional people who clearly know their business. Thanks James!Rodney Bierman

Waldo

May 22, 2013

RBM is terrific, and Jerry Peek is the man to see. We have purchased numerous cars from Jerry, and will always go back to him.

shb17070

May 17, 2013

Kyrus Frames is the most informative, honest, & friendly salesman we have ever worked with at RBM. We highly recommend him to everyone who wants a positive car buying experience.

K.I.

May 14, 2013

Salesman Colin was very professional, efficient and straightforward. Purchased a previously owned vehicle. Staff was great from internet response, receptionist, financial consultant, and sales staff.

Otis W.

May 14, 2013

Professional, Knowledgeable, Friendly, Honest. I cant say enough about Colin Harrison and RBM of Atlanta! From the initial contact through the follow-up after the sale, every interaction was professional and done with outstanding customer service. Colin my friendly Sales and Leasing Consultant went out of his way and consistently went the extra mile to make sure I got the car that truly I wanted. He was up front, honest and very knowledgeable about the product. The process was quick, easy and without a lot of nonsense or pressure. My entire experience was superb. Thank you Colin!

chiefsamsr

May 7, 2013

Charlie Vaccaro was awesome! He really made my first Mercedes experience very special. I will be back for another purchase!!! Thanks again Charlie......................see you soon.

flivingston

May 4, 2013

This is the third car I have purchased from RBM. They earn my continuing business because of their dedication to professional high quality customer service. From point of sale to service they understand the customer comes first. On my most recent purchase of a 2011 SL 550, Steve Edwards made the transaction effortless and a pleasure, helping me make the best choice that fit my needs. I strongly recommend Steve and RBM for your next purchase.

bmcmillen

Apr 30, 2013

I have been a loyal customer of RBM and Charlie Vaccaro since 1991. I recently sent a friend and co worker to see Charlie to purchase a Mercedes-Benz and he received the same great service that I have enjoyed for over 20 years.

pbeizer

Apr 29, 2013

Great team of folks at RBM. Will be back for my next car ! Wonderful experience. Everyone went above and beyond to accommodate my needs. RBM is not the closest Mercedes dealer to me, however they are certainly worth the drive. I highly recommend RBM of Atlanta.

plcogan

Apr 28, 2013

I usually don't write for a survey, they seemed so contrived. But I wanted to write to tell my experience with this particular car purchase. This isn't our first vehicle purchased from RBM nor will it be the last, however, it was our first experience with Charlie Vaccaro. First let me back track and mention as I have already brought up, this isn't our first purchase with RBM but what keeps us coming back is the whole experience. Lovely people in a beautiful setting. Okay, you say, these are Mercedes we are looking at. Yes, they are but this isn't the only game in town, but they are the only game for us. The "whole experience" is what makes this dealership. For us, there was absolutely no pressure and let me tell you, I hate car sales pressure! We looked, we left, we looked again, we came back... And I mentioned this isn't our first purchase with RBM. It's our third. And let me tell you, it's not always about the "new" car (one of our vehicles was bought from their loaner program - we still own it by the way!). This place is all about keeping you as a "forever" customer. Our experience with the service department would alone be enough to keep us coming back. It's second to none! (but that is for another write-up!!) This is for Charlie and our experience with the best salesman in town! He's a real class act - and I don't write my words lightly. No pressure, no hype, no nonsense - he is the real deal. A car salesman with high standards and even higher ethics. Way to go Charlie, you are the best! And we will be back to see you!

lk46

Apr 27, 2013

I had another great experience with RBM, Charlie Vaccaro provided outstanding, efficient service. It was great to work with a dealer who remembers the little details, like my Birthday and flowers for my wife. That extra touch goes a long way. Keep up the good work!

Marynka

Apr 24, 2013

In the past 40 years of buying cars, this has by far been the best experience I ever had. Charlie Vaccaro was the best salesperson I have ever dealt with. At no point did he ever "pressure" me to make a decision. Rather, he provided me with extensive info about the vehicle and took his time demonstrating all the features the vehicle offered. And, after the sale was finalized he didn't forget about me. I picked up the vehicle on a Friday afternoon (and he greeted me outside when I arrived and escorted me to my car which had a beautiful, huge bow on the hood - which I thought was reserved for new car purchases) and Saturday morning he called me to inquire how things were going with the car. He followed up with an email to me on Monday, as well as a personalized letter thanking me for my business. Charlie couldn't have done more to make me feel important and special. Everyone at the dealership that Charlie introduced me to was professional and genuine. I am a customer for LIFE! I will only purchase my future cars from this dealership, though it may be some time before I'm ready for a new car. The price I paid for this car was less than I expected to pay. The extended warranty and additional tire/wheel protection I purchased was also less than I expected to pay. My only regret is that I didn't purchase a vehicle from this dealership sooner. I couldn't be more pleased with the service and value I received. Thank you Charlie for everything. RBM of Atlanta is second to none in my opinion.

Lisa M.

Apr 24, 2013

Repeat customer. Traded up from GLK 350 to ML 350. Of course I went to RBM of Atlanta and consulted with Eric Koenisberg. Eric is very knowledgeable, experienced and professional. Complete purchase was smooth and relaxed, even the paperwork portion. I highly recommend "RBM" purchasing experience. Also, over the years since my first purchase (2001) the service experience on my vehicles have always been excellent.

byd0077

Apr 22, 2013

My experience of this purchase with RBM is very, very, very happy, I can't say much besides "everything is very good, more than expectation", little more about the details: people are nice(real nice, not pretend to be nice), the car is in a good shape, there is no crapy car, no ok car, only good cars there, the car I bought with, new tires, well presented, feels good to drive, and the price they will get you is better than reasonable, so if you are looking for a good dealership, I fully recommend this one, which you can trust and rely them to get you a car with lots of happiness.

JenniferL

Apr 21, 2013

First time purchasing from RBM, and I will purchase from them in the future. Collin was easy to work with, and very professional. I found the car I wanted on the RBM site and filled out the online credit information. I received an email and call right away. Collin emailed me the next day when the loan was approved and we setup a meeting to get the papers signed. I signed the papers and was on the road with my new car within an hour of arriving at RBM. If you are a busy person with a full schedule, RBM is perfect for you.

jlowder

Apr 21, 2013

Wonderful sales and service. Fill out credit information online. This really saves you a lot of time. Collin emailed me when I was approved and I came by RBM a couple days later. Left with my car within the hour.

Tom Garr

Apr 20, 2013

I would like to tell you about a very positive experience that I recently had with RBM Motors, a large Mercedes dealer in Atlanta, GA. I have been an RBM customer for the last 18 years and have purchased probably 8-9 cars from them over the years both new and pre-owned depending on what I have needed at the time. Up until this week, my most recent purchase was a pre-owned Mercedes 2008 SL 550 in perfect condition which I purchased from RBM about 3 years ago. My sales agent is Kay Goggins. Kay is a very sophisticated car professional with a great deal of experience and she has been with my account for a number of years. She is very friendly and easy to work with and I trust her recommendations and advice completely. I have two 16 year old twin sons who have now reached driving age and I needed to figure out a driving solution for them. I am currently in the process of starting up a new company and thus I am on somewhat of a budget which means that I am not right now in a position where I would want to purchase new cars for them. Even if I did want to do that or purchase pre-owned Mercedes, the price points of the current smaller SLK SUV line at Mercedes do not fit my budget. Working with Kay, we came up with a plan. I identified some non-Mercedes vehicles i.e. the Jeep Liberty, which would fit my plan and Kay helped me put together a transaction where if we could find two Jeep Libertys for my boys, RBM would buy them, take my SL 550 in on trade and sell me the Jeeps. The only thing additionally that I needed was to be able to purchase a significant amount of extended warranty for each vehicle. Because I am a long time RBM client, Kay convinced her superiors to do this all for me on a handshake. Kay masterminded this whole thing and approached Steve Rosenthal who is a senior member of the RBM team and who is responsible for attending auto auctions around the country looking for top quality cars (mostly Mercedes) that can be purchased for resale at RBM. Steve took on the challenge and found two 2012 Jeep Libertys at an auction in Pennsylvania, purchased them on a Friday and had them shipped to RBM in Atlanta. That Monday, because RBM had shown me good faith in securing these two cars for me, I immediately brought them the SL 550 along with free and clear title and surrendered them to RBM. The Jeeps arrived a day later and on Friday of that week, we did the transaction and I took delivery of the Jeeps and everything has worked out just great. I have been in the investment business for over 30 years including the 15 years on Wall Street and the last 15 years as senior partner of a successful investment management firm and I will tell you that this was the most sophisticated and helpful car transaction that I have ever done or ever heard of. In an effort to give me the best customer service possible and help me solve my problem, Kay, Steve and RBM provided me with a total automotive solution that fit my needs rather than just try to sell me something off the lot. The transaction worked extremely well for me from the standpoint of both pricing and the overall experience and it was profitable for them. I will never buy a car from anyone but RBM. Tom Garr

garrster

Apr 20, 2013

I would like to tell you about a very positive experience that I recently had with RBM Motors, a large Mercedes dealer in Atlanta, GA. I have been an RBM customer for the last 18 years and have purchased probably 8-9 cars from them over the years both new and pre-owned depending on what I have needed at the time. Up until this week, my most recent purchase was a pre-owned Mercedes 2008 SL 550 in perfect condition which I purchased from RBM about 3 years ago. My sales agent is Kay Goggins. Kay is a very sophisticated car professional with a great deal of experience and she has been with my account for a number of years. She is very friendly and easy to work with and I trust her recommendations and advice completely. I have two 16 year old twin sons who have now reached driving age and I needed to figure out a driving solution for them. I am currently in the process of starting up a new company and thus I am on somewhat of a budget which means that I am not right now in a position where I would want to purchase new cars for them. Even if I did want to do that or purchase pre-owned Mercedes, the price points of the current smaller SLK SUV line at Mercedes do not fit my budget. Working with Kay, we came up with a plan. I identified some non-Mercedes vehicles i.e. the Jeep Liberty, which would fit my plan and Kay helped me put together a transaction where if we could find two Jeep Libertys for my boys, RBM would buy them, take my SL 550 in on trade and sell me the Jeeps. The only thing additionally that I needed was to be able to purchase a significant amount of extended warranty for each vehicle. Because I am a long time RBM client, Kay convinced her superiors to do this all for me on a handshake. Kay masterminded this whole thing and approached Steve Rosenthal who is a senior member of the RBM team and who is responsible for attending auto auctions around the country looking for top quality cars (mostly Mercedes) that can be purchased for resale at RBM. Steve took on the challenge and found two 2012 Jeep Libertys at an auction in Pennsylvania, purchased them on a Friday and had them shipped to RBM in Atlanta. That Monday, because RBM had shown me good faith in securing these two cars for me, I immediately brought them the SL 550 along with free and clear title and surrendered them to RBM. The Jeeps arrived a day later and on Friday of that week, we did the transaction and I took delivery of the Jeeps and everything has worked out just great. I have been in the investment business for over 30 years including the 15 years on Wall Street and the last 15 years as senior partner of a successful investment management firm and I will tell you that this was the most sophisticated and helpful car transaction that I have ever done or ever heard of. In an effort to give me the best customer service possible and help me solve my problem, Kay, Steve and RBM provided me with a total automotive solution that fit my needs rather than just try to sell me something off the lot. The transaction worked extremely well for me from the standpoint of both pricing and the overall experience and it was profitable for them. I will never buy a car from anyone but RBM. Tom Garr

Doctor K

Apr 16, 2013

Steve is fantastic! Best auto shopping experience I've ever had, by far.

JJK329

Apr 16, 2013

Our experience at MB was over the top thanks to Steve . It was our anniversary, my husband and Steve had my new Mercedes waiting with a beautiful bow on top! Steve is the epitome of attentive and has made us feel so taken care of, and we feel that genuinely!Best, Jennifer Kopelman

Orangecarousel

Apr 16, 2013

Kay goes the extra mile and has impeccable customer service. Her professionalism, kindness and thoroughness makes your car buying experience phenomena. I always recommend Kay to friends and will always purchase my vehicles from her. Keep up the great work!

Pickeka

Apr 12, 2013

James serviced car on time, left in perfect condition, identified an issue for me to have repairs befor I have annual emissions inspection this summer, so I can gt th issue resolved ASAP. Thx James!

wfh2012

Apr 10, 2013

I am a long time customer for both sales and service and when I decided to look at later model (E350 convertible) than my current CLK350 Cabriolet (2008) I contacted Charlie Vaccaro whom I knew via my previous Sales Consultant who is no longer with the company.Charlie was most helpful and provided excellent consultaion in directing me to the best car and best price point to meet my desire for a newer model pre-owned convertible.Charlie provided great customer service and I would highly recommend him to anyone who is in the market for a new or pre-owned Mercedes.

maggie0306

Apr 9, 2013

Charlie was extremely helpful and courteous during my selection process.Overall experience was very good..would recommend RBM and Charlie to friends and friendsIt took about 3 hours from looking to purchase...thanks to Charlie'.

Alicia

Apr 5, 2013

I purchased a pre-owned certified C 300 from Gerry M 4 weeks ago. Gerry and his Manager Paul were wonderful to work with. They were very honest and courteous regarding my questions and specific needs. This is my second purchase with RBM and with Gerry. I appreciate high levels of customer service and that is just what you will receive at RBM.

cmsmile

Apr 5, 2013

Steve was great from the start. Not only did he listen to why I was there (my other car died), but he worked with me on what I would like to purchase and within the price range that I wanted. We identified a beautiful E-350. He explained the options that I had as it relates to warranty, and other amenities. He worked with me through the financing, and the follow-up has been great.I have already recommended Steve to a number of other friends that are in the market, and when the time rolls back around for me to purchase another vehicle, Steve will be my man!!!!

Ainge

Apr 4, 2013

Dennis consistently exceeds my expectations. He provides routine maintenance to emergency service, in a thorough manner. I can count on him to know exactly what my car needs. Dennis values my time and gets things done as estimated. He is a pleasure to work with, always calm and pleasant. He is trustworthy. I would recommend him to my friends.

mary1274

Apr 4, 2013

My friend referred me to Steve at RBM because I was looking to buy my first Mercedes. I just showed up with my family without an appointment on a Saturday afternoon. They were very busy, but Steve made me feel so comfortable. He was very accommodating. He helped me find the perfect car and in the price range we needed. I had my husband, my very pushy mother and my 2 yr old toddler going through her terrible two's! We were all made to feel right at home! After the sale, Steve stayed late and sat in the car with me to go over all the buttons and switches with me. He explained every detail and made all adjustments to fit my needs. I felt so comfortable driving off that lot! Now, if I need anything, he is only a phone call away. I highly recommend Steve!

New customer

Apr 2, 2013

My sales representative was Gerry Modzelewski. He was very courteous and answered all my questions. The sales process was not high pressure. I felt that I got a fair deal and came away feeling satisfied with the experience. RBM's facilities are top notch and everyone involved was professional. Customer service is emphasized throughout the buying process. Also Gerry followed up when we needed.

joyfulstar

Apr 2, 2013

RBM is the one and only Mercedes Dealership for me and my husband. We have leased/purchased 4 cars in past years. The service, friendliness, professionalism, and product knowledge is unmatched! Our last experience on our 2013 E350 was a wonderful one working with a very professional, knowledgeable and courteous salesman, Mr. Simon Vasquez. He was very detailed and proud in explaining about the Mercedes product! Overall, we enjoyed working with him so much as if he was our immediate family. We look forward to our future dealings with Simon for any and all our auto needs. It is our pleasure to recommend Simon to all our family and friends.

jstevens68

Apr 2, 2013

Steve Edwards was very pleasant to work with. He was very helpful in explaining our options. The closing with Chris was very smooth as well.

benzjunkie

Apr 1, 2013

From the moment my wife and I first met Steve, we knew we were going to lease a Benz from him. His whole attitude was very pleasant while being the consummate professional. His knowledge of our vehicle was incredible given the many options, packages and trim lines available. He tried very hard to find the color we wanted. When our first and second choices were not available, due to their popularity in the model we were looking for, he arranged for the dealership to offer us a vehicle they had already designated for another purpose. Although we ultimately choose another vehicle because of the color and options with which it was equipped, we appreciated Steve's efforts in that regard. One of Steve's primary attributes, I believe, is that he really listens to what his customers have to say, even to what seem like minor points, and then tries his best to fulfill these. For example, my wife had her heart set on having her name first on the title but because of a technicality, initially we were unable to have that accomplished. Steve pulled some strings and it was done. When we took delivery of our Benz, he went over every detail of the many technological features the vehicle had come with and offered to have us call him anytime we had a question. Steve's willingness to go above and beyond undoubtedly accounts for his being named Salesman of the Year so many times. He truly enjoys his work and dealing with people. He will be our choice for our next Benz and we highly recommend him to others.

Jahmakan

Apr 1, 2013

The experience with RBM of Atlanta was a all round magnificent experience. I first had experience with the service team through my advisor James and then with Andrew when my wife decided to change her car and get a Mercedes because of a servicing experience she had with another car maker. She saw the huge gap in service between the two companies and decided to get a Mercedes as I already had one. Andrew was professional and worked with every request we had to see how close he could get us to our goal... Happy to say we are the proud to possess two Mercedes. I would recommend this dealer and my sales rep, Andrew, to anyone and say with confidence you will not be disappointed. I love the brand and I love the service. Mercedes all the way

kimberlyejames

Mar 30, 2013

I really enjoyed the no hassle experience with Steve. I was able to go home and think about my decision. When I returned, I was ready to may my purchase with no buyers remorse. The dealership is beautiful and the service is awesome!

BobbyO

Mar 29, 2013

I just purchased my 2d Mercedes-Benz C-Class from RBM. Each time my salesman was Steve Szczupak. He is always professional, honest and just continues to make me feel like I am at home when I visit RBM. They continue to go the extra mile for their customers. My overall experience with Steve and RBM has been nothing less than total excellence!

abnranger

Mar 29, 2013

I just purchased my 2d Mercedes-Benz C-Class from RBM. My salesman was Steve Szczupak. I enjoy working with Steve because of his professionalism, honesty and overall great personality. He makes you feel at home whenever you visit RBM and his customer service skills are outstanding. My overall experience with Steve Szczupak and RBM has been nothing short of outstanding! I will continue to recommend RBM to anyone who is looking to purchase a vehicle.

Lea C

Mar 28, 2013

I have been shopping for a sprinter van for months and have ran into several salesmen who seemed bent on making a sale at all cost; insulting my intelligence and attempting to take advantage of my perceived ignorance. Consideration for the seriousness of my investment was nonexistent. This changed when I took a chance and dialed RBM of Atlanta and was routed to Mr. Steve Szczupak. I made the call with no confidence at all based on my past experiences. I was impressed with Mr. Szczupaks whos mantra revolves around dealing with people and not cars. There was no pressure whatsoever. I had callbacks as promised and follow-ups after my purchase is still ongoing. I am a very satisfied with the service I received from Mr. Szczupak. If he is are the face of RBM, then RBM will continue to be attractive to others as they have been to me. I would never hesitate to recommend Mr Szczupak and his team at RBM to anyone. The idea of treating others like you would like to be treated means a lot to me and I got that from Mr. Szczupak.

leacardoza

Mar 28, 2013

I have been shopping for a sprinter van for months and have ran into several salesmen who seemed bent on making a sale at all cost; insulting my intelligence and attempting to take advantage of my perceived ignorance. Consideration for the seriousness of my investment was nonexistent. This changed when I took a chance and dialed RBM of Atlanta and was routed to Mr. Steve Szczupak. I made the call with no confidence at all based on my past experiences. I was impressed with Mr. Szczupaks whos mantra revolves around dealing with people and not cars. There was no pressure whatsoever. I had callbacks as promised and follow-ups after my purchase is still ongoing. I am a very satisfied with the service I received from Mr. Szczupak. If he is the face of RBM, then RBM will continue to be very attractive to others as they have been to me. I would never hesitate to recommend Mr Szczupak and his team at RBM to anyone. The idea of treating others like you would like to be treated means a lot to me and I got that from Mr. Szczupak.

sera

Mar 27, 2013

We fell in love with the Mercedes GL350 a few years ago. So when we were ready to purchase another we decided to try RBM of Atlanta in Roswell. That was where we met John. John listened to what we wanted and more importantly how much we wanted to spend. With 3 kids all playing traveling sports, it was import that our vehicle had the necessary things to make for comfortable long trip. Finding the vehicle with the desired package was not easy, I am sure. But, John made it happen. He spent countless hours searching for our car. We were so impress with his dedication to find us a car that we could not think of going anywhere else. So when we were ready to trade up, John was naturally the first person that came to mind. Once again, he out did himself. The task this time was not as easy, but John was never too busy to take our numerous calls. when he found us our car, he made sure it had everything we needed and wanted. He went the extra mile to set up the complementary services (sirius,MBrace and syncing our cell phones to the car). John treated us like we were his only customer. He was always available even when we showed up unexpected.If you are looking for a Mercedes, don't just visit RBM of Atlanta in Roswell, but be sure to ask for John Johnson. John, in the event we have not told how much we appreciate your help, we want to take this time to say thank you, job well done and much success.customers Sera and Greg Forbes

whippamich

Mar 27, 2013

Dennis always provides me the best customer service. I will only bring my E-350 wagon for service when he is there. He clearly explains and articulates what my vehicle needs, delivers the car when promised and never makes me pay for a part or service until it is needed. He is my trusted advisor and Mercedes expert.

jharri50

Mar 27, 2013

Kyrus worked tirelessly to get me the perfect car and Alex got me the perfect deal! Kyrus made this the most pleasurable car-buying experience ever! Thank you so much for your professionalism, and efforts! I love my car and will be back to RBM of Atlanta!!

Joe R.

Mar 26, 2013

When I was searching the Atlanta area for a BMW, specifically a Z4 M roadster model I found two immediately available. The first was an alternate dealer's 2006 with 25k miles... but had cosmetic issues. The second was a 2006 at RBM with 3k miles and was absolutely showroom spectacular. This purchase was in 2009 and after meeting with Steve Szcshupak at RBM we worked out an easy deal on this gently used vehicle. I have to say that Steve and the folks at RBM were awesome, and this was hand down the best purchasing experience I've ever had. RBM is a top tier dealership in my opinion; with extremely customer service oriented, friendly, no-nonsense, no-pressure, and no-surprise professional individuals who believe in the products they sell. When I look for my future vehicles I'll always consider RBM first.

mgs6

Mar 26, 2013

I am not the only customer who is grateful to Dennis Phillips. Just a few minutes of watching Dennis and his clients interact reveals the rapport and trust between them. Dennis gives each person his full attention in turn. He is kind and respectful to everyone. Just as important, he deals honestly with both his clients and his employer. I trust what he tells me. For these these reasons, as well as the quality work, I keep returning to RBM for service. At check-out last week, an elderly woman give Dennis a hug. I was not surprised.

dshill

Mar 24, 2013

We had a great experience working with RBM of Atlanta. Our sales professional, Gerry Modzelewski, did an excellent job from the time of our initial introduction to the final walk through. The process was surprisingly easy including all of the required paperwork. This was due in large part to the dealership's preparation, professionalism and efficiency. I would certainly recommend them to anyone looking for a new Mercedes.

None111

Mar 23, 2013

Dennis Phillips is an out standing service advisor. He is extremely knowledgeable of service requirements of my vehicle and makes me feel like a valued customer. He works with a team of mechanics that always service my car right the first time. Dennis is friendly and he explains the work that needs to be done and why that work is necessary. I always recommend Dennis to my friends.

Mujoe

Mar 22, 2013

Jerry Peek did an unbelievable job working with us and getting the car we wanted. I highly recommend him and RBM. We will definitely go back for our next car.

SarahHobson

Mar 22, 2013

Charlie was great to work with. He didn't use any pressure tactics on us and was very knowledgeable about the available used inventory. He made our car purchase an excellent one!

jan2

Mar 22, 2013

I always have a wonderful experience at RBM of Atlanta! My service advisor, Dennis Phillips was attentive to my questions and service needs. Additionally, the work was performed well and timely on both Mercedes. This visit was short and sweet, so I waited in the comfortable seating area, but many times, if prolonged work, I have taken a loaner car. I will definitely return to RBM of Atlanta.

alwayswantedamercedes

Mar 20, 2013

I initially visited RBM and met with Kyrus in late 2012 - Knew I wanted a Mercedes SUV! Not sure which one. He took me out on several test drives and gave me info on several models. I left the showroom and he called to follow up and sent me a Thanks You! WOW! Yes- a real letter! No pressure!!! I returned in late Feb. 2013 with my 9 yr. daughter and husband- my daughter loved the GLK 350- Test drove it again with Kyrus- THIS WAS IT!!! MY SUV!!!!!!!!!!!!!!! :)- Kyrus proceeded to locate the exact car with extras I wanted (not an easy task!!) I purchased the car on March 2nd!! Thank you Kyrus and RBM.

amyatl

Mar 20, 2013

Purchased GLK350 in March 2013; Fabulous experiences at RBM!. Kyrus was very patient while I decided what Mercedes I wanted and thenone I decided on the model; worked extremely hard to located the car that best fit the options that I requested. I needed AWD and a towing pkg. and not a lot of the other stuff. He did it!! The day I came to pick up the car and sign the papers- was a very pleasant and speedy experience. Dealership provided snacks and drinks for customers (always helps when kids are involved!) Kyrus Frames had all the paperwork organized and I was in and out in no time!Thanks for making the purchase of my dream car a reality!

dbeverley

Mar 18, 2013

Dennis Phillips is an excellent Service Advisor for RBM Atlanta. He's very friendly, professional and consistent. Dennis always makes time for his customers no matter how busy he may be any given day. Dennis is the only Service Advisor I allow to handle my car.......I have been with Dennis for over 6 years just because of the Excellent Customer Service he gives!!!!RBM Atlanta is very luck to have Dennis on they're team!

eddiereece

Mar 14, 2013

I bought my first Mercedes just over 9 years ago. Jerry Peek got me a great deal. Dennis Phillips takes care of my car when I stop in to express service and Shawn McCallum handles my car's needs in the regular service department. Everyone at RBM is fantastic. All of these guys go out of their way to makes sure I'm satisfied. Not only are they top notch professionals, they're great guys too. RBM is the place to buy a Mercedes and have it serviced. Thanks guys!Eddie Reece

metrofire31

Mar 14, 2013

I've been extremely pleased with my service experience, especially my Advisor - DENNIS PHILLIPS - for almost ten years. He is always my advocate and goes out of his way to provide a very pleasing customer experience while always resolving the very few minor issues I've had with my vehicle. I also know that when I call Dennis, it usually means getting me in no later than the next day. It is by far the best customer service experience I've ever had since I owned my first car in 1969.

mlbmd2

Mar 12, 2013

I have had the pleasure of working with Eric Koenigsberg on 3 occasions since 2007 on leasing Mercedes-Benz vehicles. My most recent lease agreement has been indeed the most rewarding. Eric knows me and my preferences. He is patient and ever interested in ensuring that my vehicle provides all of my needs and most, if not all, of my wants. At my last visit, I referred to him as "Eric, the magnificent" because of his expansive knowledge about the vehicles, his sensitivity to my evolving needs as a consumer, and his keen ability to 'make it all happen' almost seamlessly . He has truly earned my loyalty as a customer. And, I absolutely love my new GLK sport vehicle.Kudos to Eric Koenigsberg and RBM of Atlanta for superior service.Sincerely,Michaele L. Brown,MDMedical DirectorFamily Physician Center

Brenda "B"

Mar 11, 2013

I highly recommend Kyrus Frames at RBM of Atlanta, Inc. because of the high quality, exceptionally rated Mercedes vehicles AND their commitment to superior customer service. I have been a customer for more than 15 years and just purchased a new vehicle 2 days ago. The entire experience was off-the-chart fabulous! It is evident to me that they are not just interested in selling cars they are dedicated to treating customers honestly and with a genuine concern for making the customer happy. I am confident that regardless of the numbers on a customer's tax return EVERYONE is treated the same way. With professionalism, courtesy, friendliness, and extraordinary customer service.

pmlIIImb

Mar 8, 2013

I went to RBM to purchase my 3rd MB from Gerry and the staff. Gerry answered all my questions about the 2012 S550 and patiently went through all the new improvements - and there are quite a few. He went out of his way to make sure I had all the information I needed and didn't waste my time with a prolonged negociating process. We went through all the numbers and he had facts to back up everything I wanted more detail on. Even after the purchase Gerry has been very helpful in providing me with additional instructions on the many features of the vehicle. When I call Gerry for additional after market support I never feel like I'm intruding , even though he's already made the sale. You can't go wrong with Gerry. Tom handled the business/finance end flawlessly. It was quick, painless and the terms were very good. This is just what you want from a premium auto dealer. Thanks Gentlemen.

Clarence Jones

Mar 7, 2013

We have been happy with the quality of service and sales at the RBM of Atlanta dealership for over 10 years. The facility is kept impeccable, staff is engaged and always ready to assist, direct and provide whatever is needed to get us through the sales or service experience.

Isaac first time SL buyer

Mar 3, 2013

WOW! This has been the most enjoyable car buying experience I have ever had. From the time that I entered the facility I was treated with class and a genuine sense of caring. When I returned to test drive and purchase the car I had chosen, Colin provided all of the details associated with the car and offered assistance in financing. A couple of days later Colin and I had arranged a time for me to take possession of the car and true to his word, the car was ready and waiting just as promised. Before departing, Colin took the time to go over all of the features and provided me with a contact number to reach him directly should I have any further questions or concerns. As it turns out, I did have a concern about the SD card not working in the radio. Within hours Colin responded with the detailed answer that corrected my issue. On another occasion, I called Colin to let him know that the trunk was not operating properly and I had accidentally damaged the fuel door. Colin set up the service and had the trunk and fuel door repaired. I was bracing my wallet, but to my surprise, there was no cost for the trunk and minimal cost (less than what was quoted) for the fuel door and the service was completed at the time that was originally promised! With first class PLUS service throughout my experience with Colin and the RBM staff, I would recommend the RBM dealership hands down. No one else has even come close! Colin, you rock!

isaacmorgan

Mar 3, 2013

WOW!This has been the most enjoyable car buying experience I have ever had.From the time that I entered the facility I was treated with class and a genuine sense of caring.When I returned to test drive and purchase the car I had chosen, Colin provided all of the details associated with the car and offered assistance in financing. A couple of days later Colin and I had arranged a time for me to take possession of the car and true to his word, the car was ready and waiting just as promised. Before departing, Colin took the time to go over all of the features and provided me with a contact number to reach him directly should I have any further questions or concerns. As it turns out, I did have a concern about the SD card not working in the radio. Within hours Colin responded with the detailed answer that corrected my issue. On another occasion, I called Colin to let him know that the trunk was not operating properly and I had accidentally damaged the fuel door. Colin set up the service and had the trunk and fuel door repaired. I was bracing my wallet, but to my surprise, there was no cost for the trunk and minimal cost (less than what was quoted) for the fuel door and the service was completed at the time that was originally promised!With first class PLUS service throughout my experience with Colin and the RBM staff, I would recommend the RBM dealership hands down. No one else has even come close!Colin, you rock!

cacamc42

Feb 27, 2013

We decided to trade our 2007 Mercedes GL450 and because we had purchased it at RBM Atlanta, and because we had previously had a good relationship with the sales department and service center, we were interested in talking with them first.Kyrus Frames was the representative sales person who handled our visit and subsequent purchase of our new 2013 GL450. We could not have been more pleased with the service we received and the excellent communication with Kyrus, along with his willing and outgoing personality. Kyrus' patience with all of our questions or concerns made the process , including the paperwork, as easy as it could be.If we have occasion in the future to buy or look at another vehicle, we will certainly come back to visit RBM Atlanta and Kyrus Frames.Sincerely,Robert and Catherine James

drbwoods

Feb 21, 2013

I highly recommend RBM because of the high quality, exceptionally rated Mercedes vehicles AND their commitment to superior customer service. I have been a customer for more than 15 years and just purchased a new vehicle 2 days ago. The entire experience was off-the-chart fabulous! It is evident to me that they are not just interested in selling cars they are dedicated to treating customers honestly and with a genuine concern for making the customer happy. I am confident that regardless of the numbers on a customer's tax return EVERYONE is treated the same way. With professionalism, courtesy, friendliness, and extraordinary customer service.

Bill McElhaney

Feb 20, 2013

I have now purchased two cars from RBM of Atlanta. However, this last experience was absolutely the best experience possible - mainly due to the efforts of my salesman, Simon Vasquez. He went above and beyond to provide excellent customer service and never pressured me in any way. He answered all my questions and often provided personal insight since he owned a similar car. However, it was the attention to detail that puts Simon in a league of his own in my book. He showed me every amenity, how to work it, helped put by Georgia Bulldog plate on the car and even assisted me with cleaning out my old car. His efforts, professionalism, and friendliness ensure that the next time I'm in the market, I will go back to Simon and RBM. Thanks, Bill

Billmcelhaney

Feb 20, 2013

I have now purchased two cars from RBM of Atlanta. However, this last experience was absolutely the best experience possible - mainly due to the efforts of my salesman, Simon Vasquez. He went above and beyond to provide excellent customer service and never pressured me in any way. He answered all my questions and often provided personal insight since he owned a similar car. However, it was the attention to detail that puts Simon in a league of his own in my book. He showed me every amenity, how to work it, helped put by Georgia Bulldog plate on the car and even assisted me with cleaning out my old car. His efforts, professionalism, and friendliness ensure that the next time I'm in the market, I will go back to Simon and RBM.Thanks,Bill

dlxflyer

Feb 19, 2013

The 2013 GL450 is my first Mercedes purchase. I picked a random dealer and stopped by to see if they had what I was looking for. Although they had only one 2013 on the lot (deliveries were just beginning) they did not let the moment stop there. Andrew Cochran was the first dealer I met and he took the moment to get me even more excited about my first purchase. His knowledge of the products was amazing. This on top of the fact that he is a car enthusiast, created a situation in which I was comfortable to ask any question needed. If I didn't ask, he offered information about he truck and its many options. His attention to detail instilled even more confidence in buying through him at RBM. Some might consider Andrew's age and a reason to find another rep, that would be a mistake!!!! He was great and when its time for the next purchase, I will go to Andrew Cochran and RBM of Atlanta. Happy DrivingThanks Andrew!!Rob Williams

Kelly and Heath

Feb 17, 2013

We have had almost every make/model of Mercedes over the years and have purchased these cars from different dealerships. However, our last three purchases have been from Jerry Peek at RBM. Jerry is knowledgable and so willing to help find the car we exactly wanted. Since we are repeat customers and really know what we want in a car, one call is all I needed to make and Jerry did the rest. I didn't see Jerry until I picked up my new car. Best buying experience ever! And of course, the RBM service facilty is top-notch too. We live closer to another dealership but prefer to get our cars serviced at RBM. I can confidently recommend Jerry and RBM to anyone interesting in purchasing a Mercedes.

Khaled S.

Feb 15, 2013

I bought my first Mercedes from RBM several years ago and I was very fortunate to have Michael Klagge as my service advisor for all subsequent service and repair. Michael has always been extremely professional, polite and knowledgeable. I trust him 100% as he always had my best interest in mind when making service & repair recommendations. That's why when it was time to buy a new Mercedes this year, it was an easy decision to buy it from RBM. I was very fortunate to deal with Colin Harrison in the RBM sales department. I was very impressed with the whole purchase experience, especially my dealings with Colin. He was very professional and I was able to fully trust him, which was the most important factor for me. He went above and beyond in taking the time to explain all the great features in my new fully-loaded C250 Sport, and to ensure that I could sync my smart phone and iPod with the car. He gave me a great deal on my new car and on my trade-in. He also followed up with me to make sure that I'm totally happy with my new car. I highly recommend RBM and Colin Harrison for anyone who is in the market for a new or pre-owned Mercedes.

khaled555

Feb 15, 2013

I bought my first Mercedes from RBM several years ago and I was very fortunate to have Michael Klagge as my service advisor for all subsequent service and repair. Michael has always been extremely professional, polite and knowledgeable. I trust him 100% as he always had my best interest in mind when making service & repair recommendations. That's why when it was time to buy a new Mercedes this year, it was an easy decision to buy it from RBM. I was very fortunate to deal with Colin Harrison in the RBM sales department. I was very impressed with the whole purchase experience, especially my dealings with Colin. He was very professional and I was able to fully trust him, which was the most important factor for me. He went above and beyond in taking the time to explain all the great features in my new fully-loaded C250 Sport, and to ensure that I could sync my smart phone and iPod with the car. He gave me a great deal on my new car and on my trade-in. He also followed up with me to make sure that I'm totally happy with my new car. I highly recommend RBM and Colin Harrison for anyone who is in the market for a new or pre-owned Mercedes.

Josh K

Feb 12, 2013

I purchased a 2010 ML550 remotely from Dallas TX and working with Simon was terrific. His high say do, communications, and Customer focus were unparalleled. I would definitely recommend Simon and RBM.

RedCoupe

Feb 1, 2013

RBM did everything possible to make sure we got the car we wanted. They are very professional, have great facilities, and a huge selection. We felt very comfortable working with them and they made sure we were happy! Thanks RBM, look forward to many years of being in your family.

BJAMD

Jan 27, 2013

Great experience at RBM South with Jerry Peek. Very courteous and knowledgeable staff. Very comfortable, clean environment. Extremely large inventory to choose from. I knew almost exactly what I wanted and Jerry did not try to sway my opinions and found me a great low mileage, pre-owned E350. Went there to establish a relationship and not just buy a car.This is how it should be.

Barb2kenn

Jan 27, 2013

Gerry Modzelewski and Paul Markes offered exceptional service. Gerry was very personable and knowledgeable. Even though it was New Year's Eve and close to closing, he did not rush us into making a decision about our purchase. Once the purchase was made and the car had been thoroughly detailed, he gave us a brief overview and helped us to get the Sirius Radio set-up. He also invited us to return at our earliest convenience so that he could provide a more thorough and detailed overview of the car and how to work the inside instrument panels. Kudos to Gerry Modzelewski, Paul and the entire staff at RBM for making us a 100% satisfied customer. Arre and Sabrina Kennedy

gordon.fisher.589

Jan 21, 2013

just bought my 2nd E-350 from Gerry Modzelewski at RBM Atlanta. Process ewas smooth and painless. Great selection,knowledgeable staff, comfortable setting. Really impressed by the way all of staff from receptionist, service techs, sales, and finance seemed to be such a well tuned team.Price was right too!

Anna

Jan 18, 2013

Fabulous experience at RBM of Atlanta. Specifically, Steve Szczupak is outstanding. His customer service is top notch. He genuinely cares for his customers and it shows.

sylvia2008

Jan 17, 2013

I have purchased many cars in my life and have never experienced a more patient and kind sales person. Steve was very thorough and highly skilled in his area of expertise. Buying this car was the best experience I have ever had in purchasing a car; it was less time consuming, I did not have to continue to negotiate on a price that was comfortable for me and I believe I was treated with much respect. Steve has gone beyond the call of duty. He even met with me on his off day to deliver the car and he explained EVERY detail of the car. He was very tolerant with ALL of my questions. I would recommend him to anyone that may be interested in purchasing a car. Hes my Sales Person of all times.

carlarogg

Jan 16, 2013

Excellent experience. I began looking to purchase a car right after the holidays. We drive our cars for five plus years and expect to put high mileage on them - my last car had over 200,000 miles and I wanted a car that could handle that many miles. Gerry was fabulous - low pressure, knowledgeable and enjoyable to work with. He called a couple of times after my first visit but didn't push a sale only that he was willing to work with me to find what I was looking for. I called back a week or two later and said I was ready. I walked in at noon and drove out with a new car later that afternoon. High Marks all around! I would be happy to refer friends and family to Gerry and RBM.

M & C

Jan 15, 2013

By the end of the year we were looking for a new car for my wife, She has set his goal in a convertible car but not decided yet which one to get. That's when we met Dwight Banks at RBM of Atlanta, he was a very easy person to talk about the MB line of cars, showing no pressure to sale us a car rather listening to your needs and helping us to decide. By the way, we hate the feeling of being push to buy this or that that you get a lot of times in a dealership, so this was key for us.After a good talk and a second visit to test drive a couple of models, we ended getting the car my wife love thanks to Dwight advise and all the good service to finance the purchase from the rest of the staff. We would recommend him to any of our friends.

Harold

Jan 14, 2013

I cannot say enough good things about Steve Szczupak at RBM of Atlanta. He did a great job getting us into the car we wanted at the price we needed and unlike other salespersons I've known does not stop there. He welcomes post sale calls about service or any other topic and will not hesitate to get involved in getting your issue resolved. Steve was recommended to us by a friend and I would recommend him to you without hesitation.

GTHarold

Jan 14, 2013

I cannot say enough good things about Steve Szczupak. He did a great job getting us into the car we wanted at the price we needed and unlike other salespersons I've known does not stop there. He welcomes post sale calls about service or any other topic and will not hesitate to get involved in getting your issue resolved. Steve was recommended to us by a friend and I would recommend him to you without hesitation.

Myst262

Jan 11, 2013

From the moment Eric Koenigsberg greeted me to the moment I drove off in my new car, I was treated with a standard of professionalism and respect that is so often lacking in most of my business transactions. As this is not my first purchase from Eric, I know that his interest in my continuing to have a special RBM Mercedes Benz experience doesn't end when I get the keys to my new car. He is always available to me to answer any of my car related questions. I know, with RBM of Atlanta and Eric Koenigsberg, I have found my forever dealership.

ufljdb

Jan 7, 2013

What a nice experience! My service advisor handled my transaction promptly and efficiently and was most pleasant. I was very pleased with my experience from the time I drove on the premisis to the time I left. I will definitely use RBM of Atlanta again.

Michael S

Dec 29, 2012

Just had the pleasure of picking up my second new car from RBM of Atlanta this year. Colin Harrison was my salesman earlier in the year and helped my wife with her ML350. The entire sales experience from Colin's patience with our numerous test drives, to his trip out to our house after the purchase to program the garage door opener had been nothing but positive. His concern for our satisfaction didn't end there. He periodically checks in with me and my wife and always makes a follow up call after a service. So when it was my turn earlier this month for a new car, without hesitation I was back at RBM and in Colin's office. He put me into the exact C250 I was looking for, at a fair price and again it was a fully pleasant sales experience. Colin even offered to come back out to my house to help program the new car's garage door opener. Great cars, great dealership and great salesman.

Mshneibaum

Dec 28, 2012

Just had the pleasure of picking up my second new car from RBM of Atlanta this year. Colin Harrison was my salesman earlier in the year and helped my wife with her ML350. The entire sales experience from Colin's patience with our numerous test drives, to his trip out to our house after the purchase to program the garage door opener had been nothing but positive. His concern for our satisfaction didn't end there. He periodically checks in with me and my wife and always makes a follow up call after a service. So when it was my turn earlier this month for a new car, without hesitation I was back at RBM and in Colin's office. He put me into the exact C250 I was looking for, at a fair price and again it was a fully pleasant sales experience. Colin even offered to come back out to my house to help program the new car's garage door opener. Great cars, great dealership and great salesman.

linda/Ga.

Dec 27, 2012

RBM is a classy dealership, the salesmen are very friendly. I will recommend them to anyone I hear of thats' in the market for a Mercedes. I was very satisfied. Simon did a great job on going over the details of my E-350, even my husband said ,"he's never had a salesman to be so detailed and depth in explaining how to operate the features of a vehicle.

Luisa Velazquez

Dec 26, 2012

I purchase my first Mercedes from Steve and had no doubt in my mind that I would not only recommend my friends to see Steve for any purchases but for myself to come back to him when I was ready to buy again. I did this a month ago, and with much ease and trust I purchased my second Mercedes. Thanks Steve for your Awesome self in helping myself and Fred know that we made the right choice. Blessings

Mr and Mrs W

Dec 23, 2012

My wife and I just completed the purchase or lease of our 8th Mercedes Benz from this dealership and we have referred several of my friends to them because of our exceptional experience. We currently own 3 acquired and serviced at that location.I probably don't need to say much more. However, Eric Koenigsberg has made the buying process easy with his thorough knowledge of both his products and his understanding of what we are seeking. Dennis Phillips has made service a smooth process, as well, by making sure we understand what will be done and at what cost BEFORE we leave our auto which comes back clean and properly maintained the FIRST time. This dealership does it right!

AER777

Dec 21, 2012

Never having owned a Mercedes before I was careful and deliberate in my research. It was soon clear that I should visit RBM to explore my questions about purchasing a new car. I was fortunate that I met Colin Harrison on my first trip to the dealership. He and all the employees I met at RBM were courteous, knowledgeable, and extremely helpful. I could not be happier. In fact I was so pleased that I purchased a second new car for my wife. I have bought many cars over the years but this has been my best experience ever. I am certain that I will be doing more business in the future with RBM. Great dealership, great cars, and great people.

LarryW39

Dec 19, 2012

This is the fourth new Mercedes I have purchased from RBM with Eric Koenigsberg's assistance. All have been delivered as promised or better. The most recent car was delivered three weeks ago with special equipment that took someone with Eric's in- depth knowledge of Mercedes' products to research and order. I recommend Eric highly to anyone interested in buying a Mercedes.

Maddarb

Dec 19, 2012

I am a loyal customer of Steve edwards and RBM. For the third time in ten yrs I drove out today in my new purchase excited and happy. Thank you Steve and Paul Markes!

BlueGL

Dec 18, 2012

I just purchased a 2013 GL 450 with Steve Szczupak as my sales representative. This GL is the fifth Mercedes my family has purchased from RBM. Steve did a great job of explaining the features of the new 2013 GLs and helping us decide on the options that were right for us. Also, he has been diligent in his follow up after the sale to insure that we know how to use the new features such as voice activation and that we received our new license plate and all documentation. Curt Cunningham has been our customer service representative for all of our RBM cars. His knowledge, experience and responsiveness when service is required has always been greatly appreciated.

LAURENCE GROSS

Dec 17, 2012

I have personally been doing business with Eric Koenigsberg and Shawn Mccallum for at least 8-10 years and over the leasing of 6 or 7 automobiles.Eric is the consumate Customer Care representaive for RBM.He is at all times professional,personable, informatative and in every way a someone with whom I appreciate and enjoy having a business relationship.Shawn is my "go to" person in the service area. He is always there for his clients and just seems to make every situation...routine or otherwise a pleasent and and successful one. I am happy to go out of my way to recommend Eric ,Shawm,and of cause RBM to many friends whom have enjoyed a similar experience to the one described above.Laurence Gross

duckd

Dec 16, 2012

I met Steve Szczupak years ago when he sold my daughter her first mercedes. He has continued to contact her a few times a year to check on her for any issues/questions she might have and I appreciate that. Recently I was in the market to purchase a new car and had decided on a mercedes C350. In a recent visit to Atlanta, I decided to talk with Steve. Long story short, I decided to order the vehicle from RBM with the options that I wanted. Because I knew Steve and the great person that he is, I wanted to have him handle my sale even though I live a few miles from a mercedes dealership in Houston Texas. As I expected, the service Steve provided was outstanding in every way. He texted me regularly to update the status of my order. We negotiated the sales price over the phone and the car was detailed and the paperwork ready when I arrived for pickup. I took delivery of my new black C350 around October 15th and it is everything I expected. Needless to say, Steve is the absolute professional and RBM is an awesome dealership. I am pleased to recommend Steve and RBM to potential customers and friends. I fell confident that your car buying experience will be superior to any previous encounter. There is no question that my next vehicle purchase will be from Steve and RBM.

Dennie

Dec 14, 2012

My wife and I had a great expereince with Steve and RBM. Steve was very helpful in educating us on Mercedes and was very upfront in our dealings with him.I would highly recommend Steve and RBM Atlanta.

Larry Friedman

Dec 14, 2012

First off, you can't walk into RBM Atlanta without being offered a drink or a snack. Really makes you feel at ease. My salesman was Colin Harrison. I was interested in a 2006 280SLK and trading my 2001 230SLK. The sale went extremely smooth. I was offered a fair price for my aging car and negotiated a nice deal on the new car. My credit has been a bit slow lately but to my surprise, financing was very easy. Within 1 1/2 hours from the time I entered the dealership, I was on my way. The next morning I noticed my driver side seat heater was not working properly. Colin arranged a brand new loaner car and made the repairs at no charge to me, even though I bought AS IS. Finally, as part of the deal, Mercedes agreed to hook up the satellite radio. They actually sent the technician to my house, where he performed the installation. I will not hesitate to buy my next car from Colin. He is the best. So was RBM.

Pace9348

Dec 12, 2012

Great dealership to buy a car. Very friendly & professional from the minute you walk in the door. The buying process waseasy with no high pressure from my salesman. Would recommend Andrew Cochran to anyone looking for a Mercedes. Hewas a breath of fresh air. Excellent experience from start to finish.

Dennis

Dec 11, 2012

Many, many months ago, during the purchase of our E-350, I told Stephen Cavanaugh that I was interested in a Roadster and I gave him all the different specifications. I really wondered if a car like that would ever surface. Every few months I would hear from Stephen about a car that just- ALMOST met my very specific requirements. But I held out and he never forgot about me either.He kept right on looking and just a few weeks ago, he contacted me and I subsequently took delivery of EXACTLY the 550-SL I was dreaming of !!This guy really works for the satisfaction of his customers. I think this process took about 18 months.Would I buy another car from RBM and Stephen Cavanaugh?? Well this is my third and I have no plans to deal with anyone else !!!

wtsmithjr

Dec 9, 2012

My experience with RBM has been exemplary in every way possible. My first experience was approximately 2 years ago when I stopped by to look at a new MB for my daughter (traded a BMW). I was fortunate to have met John Johnson when I visited RBM that day. John was the consummate sales professional and accommodated my needs including staying late and delivering the car that same day. Since then I have leased a new MB from John Johnson for my wife (traded a Lexus). John has always been friendly, courteous, professional and helpful. He has made our visits to RBM and our MB vehicle purchased a real pleasure...never any pressure. I will return to RBM for my next MB purchase. We have been provided that same level of exceptional service at the RBM Service Department......John Remakis is the consummate service professional that we depend on. Overall my family's experience with RBM has been perfect and I would highly recommend RBM, John Johnson and John Remakis.Tom Smith

AnnRose

Nov 30, 2012

This is the 4th car we have bought from Steve and each has been an exceptional automobile. Steve has always been extremely helpful and knowlegable about the cars, and has always tried to get us the best deal. After our experience buying the first car from him, we wouldn't think of going anywhere else for our future purchases. He continues to help us with the "little" things even after the sale.

Larry7777

Nov 30, 2012

The overall experience was outstanding. My sales associate Jerry Peek was the best auto sales person I have ever worked with. I would recommend your dealership and Jerry Peek to everyone.

ArtieB

Nov 28, 2012

Just got my new C250...love it.This is my 6th car from Kyrus and RBM. Really appreciate their attention to deatail and personal service.

Scott Leaderman

Nov 28, 2012

We will be retiring in 18 months and planned to trade our 2002 M class SUV at that time. However, we saw a great review of the 2013 GLK 350. Since we have been customers of RBM for many years I called to get some basic information on the car. I happened to get Gerry on the phone and the rest is history. We visited him at RBM and with absolutely no pressure and a great deal of education on his part we came away with a new GLK350. This has always been our experience with RBM, and we were not disappointed. We will now continue our service relationship with Don McKay and we couldn't be more pleased. If you are looking for a new Mercedes RBM is the place to go. Scott and Elizabeth

bernietaylor

Nov 27, 2012

I have purchased several new cars from RBM and have always been pleased with the helpfulness and professionalism they have shown me. I have had many contacts with the parts dept and with the Pre owned manager(Steve). Dwight Banks and Boo Kang, previously, have been accomodating and knowledgeable and always provided excellent sales help.

Thomas C. Greene

Nov 26, 2012

Great! Colin was a great help.

Hal Schmerer

Nov 25, 2012

Told Colin exactly what I wanted, he had a few vehicles that met the bill to compare. Buying process was relatively quick and painless. Second car I have bought from him and very satisfied.

Peggy Thomas old lady who socializes a lot

Nov 25, 2012

I leased a car from RBM of Atlanta and I cannot describe the remarkable courtesy of all the employees I dealt with. Charlie Vaccaro was my salesman and he could not have been more helpful.I had a small problem with the car and the service department was wonderful. They sent me on my way with a courtesy car, made the needed repair and called to let me know the car was ready.I will happily lease or purchase another car from this dealer

09ATL

Nov 24, 2012

In August of 2012 I went to RBM of Atlanta to test drive a certified pre-own Mercedes C300...much to my pleasure I was awarded Charlie Vaccaro as my sales representative and what happened after that was one of the best automobile buying experiences I have ever had..Not only was Mr. Vaccaro the consummate professional he was the kindest most knowledgeable and attentive sales professional I have ever encountered...I had not anticipated getting my needs all met in one afternoon but Mr. Vaccaro made it happen..All my needs and wants in a Mercedes Benz he fulfilled and I drove off that evening in my fabulously handsome C300!!The entire RBM staff and atmosphere is bar none...and Mr Charlie Vaccaro is a master at his profession and a gentleman at his best.....I feel like I have a new family of outstanding professionals who truly care about customer service at RBM and they impressed me so much I look forward to every and all encounters I have with this tremendously outstanding group of Mercedes Benz professionals....I encourage anyone to stop in at RBM of Atlanta to witness for yourself what service excellence truly is!! And ask for Charlie Vaccaro to meet your Benz buying needs...not only will you get amazing customer service you will make a new friend!! Thank You RBM of Atlanta and thank you Charlie....I look forward to doing years and years for business with you!!!Sincerely,Tina Hart StrothAtlanta GA

bradleyk01

Nov 24, 2012

This is the second car that my wife and I purchased from RBM of Atlanta. Colin Harrison was our salesman for both of the vehicles. We were very pleased with the vehicles and the professional service we received from the dealership and Colin Harrison.This is the main reason that we came back to RBM of Atlanta to purchasethe second vehicle.

Zzyzzy

Nov 24, 2012

I have purchased many Benzes from Jerry, and the experience has always been outstanding.There were times I may have gotten a slightly better price elsewhere, but vehicle preparation, the ease of obtaining it, and the interaction with Jerry coud not have been matched anywhere else..

Jack Keheley

Nov 1, 2012

I purchased my first Mercedes last week and the experienced was first rate. No pressure, just courteous attention and helpful information. Gerry Modzelewaski was very attentive and followed through with promises made. Impressed with RBM and love the car.

sdelores

Oct 20, 2012

I recently earned a Mercedes from my company and visited 2 dealerships in the Atlanta market to make a decision on what car I was going to lease. RBM contacted me the day after my first visit to follow up, never heard from the other dealership and thus they lost my business. My salesperson, Stephen Cavanaugh, was the best. He was patient and didn't rush me to make a decision, it wasn't about closing me but rather about building a relationship. He focused on giving me the information I needed and the time to make a decision. Mr. Cavanaugh followed up with me as my the lease on my previous vehicle was about to end and invited me to come in and drive one of the new 2013 models that had just arrived. Stephen even went the extra mile to personally deliver my vehicle to a meeting for my company the next day so all my colleagues could celebrate with me! He helped me find the exact vehicle I needed, got the paperwork done in a timely fashion and even gave me a snack out of his personal supply when I got hungry! This is my third Mercedes and Stephen was by far the best salesperson I have worked with!

nvangelder

Oct 12, 2012

IF YOU WANT A PLACE THAT IS NO HASSLE AND STRAIGHT TO THE POINT GO TO RBM. AFTER GOING TO SEVERAL DELAREHSIPS I WAS LUCKY ENOUGH TO COME ACROSS ANDREW. HE IS A TRUE GEM.

cliffordwang

Oct 10, 2012

We recently purchased our second vehicle from Steve Edwards at RBM in the past 2 years. He is very knowledgeable and customer friendly in terms of understanding our vehicle needs and pricing. The sales process was good but my wife and I were MOST impressed with his post-sales follow thru. Like the first time, this was an unexpected surprise. We have purchased vehicles in the past and never had a post-sales process that left us with a strong positive feeling towards the salesman and dealership. He worked very hard to make sure that our vehicle was delivered on-time with no issues to us. He made sure that our trade-in vehicle was emptied of it's contents and placed into our new vehicle. The post-sales process was very impressive, it was NOT rushed, if anything it was deliberate and thoughtful. I want to emphasize this part of the RBM experience with Steve because we feel that this is the most important characteristic of his commitment to us having a strong positive experience with RBM. He did not simply go thru the motions after selling us the car, he continued to give us a personal touch.He spent extensive time with my wife in describing the features of the vehicle and wanted to make sure that she had a very enjoyable experience (like our first purchase). This process does not merely stop once we drive-off the lot, we had a few minor issues that popped up a couple of weeks later and he immediately took care of it and followed thru on his commitments.Finally, one other factor that was key in our decision to purchase a second vehicle from RBM was the service department. Shawn McCallum has been wonderful to work with when our prior vehicle needed servicing. He is very upfront about the issues and pricing, the follow-thru is very thorough and professional. It is comforting to know that when we bring our vehicle in for servicing, we are confident that we will be treated well and receive quality work.

ericag

Oct 8, 2012

My experience with RBM of Atlanta was Awesome!!! Stephen Cavanaugh was one of the best salemen I have ever had. He seemed to be very knowlegable and concerned about his customers. My very first contact with him was via e-mail. He was very polite and patient as I asked questions concerning the vehicle I found online. Not only was Stephen a good saleperson he also gave good directions. I traveled from Columbus, GA to the dealership in Atlanta with no problems. I would recommend this dealership and Steve to anyone.Sincerely,Erica

lcraft2013C

Oct 4, 2012

During my first days of researching my next purchase, the actual time of sale, and now following the completion of my deal; Stephen was an absolute joy to work with. Stephen took the time to understand and address all questions and/or concerns brought about by our conversations. Additionally, he actually brought corporate fleet incentives to my attention, driving down my end price. A very likeable, professional, knowledgeable salesman; Stephen alone receives 5+ stars! My 2013 Mercedes Benz is pretty amazing as well!!!! I will ABSOLUTELY send additional business to Stephen and RBM of Atlanta.

lauramikkelson

Sep 25, 2012

This was by far an impressive visit. Stephen Cavanaugh was very personable, dependable and a pleasure to work with. He worked very hard to meet our needs financially and gave us what we wanted on our trade-in, which led to our purchase of a new car. We had shopped prior to visiting RBM of Atlanta with several different dealers and did not get the honesty or respect shown here.

Costas111

Sep 23, 2012

My wife and I really were impressed by the service at RBM. Our sales representative was Andrew Cochran. He did a great job with us. My wife and I had a tough experience with our last vehicle which essentially was a lemon (not a Mercedes!). Andrew at RBM really helped us with our decision in moving forward with purchasing our GL. We were quite pleased with our purchase.

ahkuipers

Sep 21, 2012

I had a great new car buying experience at RBM of Atlanta. Andrew Cochran was very knowledgable, professional,and courteous. I had not actually planned to buy a new car on my first visit but am delighted that he did his job so well. I have been driving Merceses for 30 years and I love my new car - the best one yet! I would definitely recommend Andrew and RBM.

Patricia Walsh

Sep 20, 2012

I purchased my first Meredes, an E320 in 2000. My car was in excellent hands from that point on, Don MacKay is my service advisor, and I never had doubts about the information that he would give me. Even when calling from out of town. Two weeks ago I relunctantly traded in my E320 for a new E350, but the advice was to trade the twelve year old for a new car. However, it was a "good thing" I am very happy with the new car, my service advisor worked with me in explaining the cost of repairs on the former car, and that I would be happy moving into a new driving eperience. Everyone at RBM waslovely, walking through the decision process and finding a new Mercedes to drive home.Shawn was very helpful, as Mr. MacKay was out of town, and I felt very confident about the advise that was given. I alway recommend RBM to anyone looking for a dealership when thinking about a Mercedes. I am looking forward to another long relationship with RBM and my new E320.Mrs Walsh

sheilamalloy

Sep 20, 2012

Had my car for about 2 years now and they are always awesome. Whether it is on the phone or at the dealership, cannot say enough good things about all I've come in contact with, including the Loaner car folks, and all the Service personnel I've had the pleasure to work with too. thanks, you really spoil me. Sheila Malloy

lborgjr

Sep 19, 2012

Wonderful! By far the best service advisor I have ever dealt with at any dealership. Mercedes is exceptionally proud of its parts, but Curt helps to minimize repair costs through his remarkable skill as a diagnostician and his determination to get things right. In 14 years, only one problem was not resolved the first time and that was entirely understandable as it only occurred intermittently. He had to drive my car home before the problem manifested itself again. As soon as it did, he knew exactly how to fix it. He's a straight shooter and great guy.

angelica2

Sep 13, 2012

I was looking to buy a C300 mercedes. I went on the internet to find what was out there. Well, the 2011 C300 from RBM caught my attention and I put in a call.I am so grateful that Kyrus Frames was so polite and friendly over the telephone. He was not pushy and sent me an email stating he would love for me to come out and test drive the cars. I am glad I went to RBM because the experience was great. Kyrus was so friendly and not pushy. He took the time to answer all of my questions about the car. Also, the finance pereson was excellent as well. It took very little time to get the paperwork togather. Even though, it has not been a whole day since I purchased my car, I am thrilled with the purchase. I have been showing off my car and telling everyone I know to come to see Kyrus at RBM. Thanks again for the fantastic experience.

jenlittle13

Sep 8, 2012

Everyone at RBM was great. Andrew Cochran was my sales guy and he was very knowledgeable and professional. Robert and Chris helped us close the deal and I love my new car. I would definitely recommend RBM!

pwalsh1

Sep 4, 2012

I have used this dealership for 12 years. My first Mercedes was a gorgeous 2000 E320! I fell in love with this car and took verygood care of it. It was detailed, touched up, parts replaced and was always gleaming. The performance of the car was always wonderful. However, age caught up with the motor and I was advised that the book value was less than the engine repair to correcta leak of coolant going into the engine. I had planned on replacing my car next year, but instead purchased a new 2013 E350.Everyone was helpful, starting with Don MacKay, Shawn McCallum who broke the news gently that the engine was not going to be agood investment repair. I met Gerry Modzelewki and over the course of about 3 days started exploring new cars on the lot. Need-less-to-say, we found a beautiful E350 which is now at home. This dealership is wonderful to work with, there is a level of honesty and courtesy that goes beyond the normal attitudes of car sales and repairs. I never hesitate to recommend them to anyone who would like to explore owning a Mercedes. I am looking forward to driving this car also for an extended period of time!Mrs. Walsh

MB_dude

Aug 16, 2012

I have always had a excellent sales and service experience. Colin Harrison has been my salesperson for years, he is professional, easy to work with and really knows the Mercedes-Benz products. Shawn McCallum is my service advisor and has always good to my and my cars. I would recommend RBM of Atlanta, Colin Harrison and Shawn McCallum to anyone looking for a great car buying and service experience!

Dustin Walsey

Aug 14, 2012

I would not hesitate to buy a vehicle from Jerry. He made for a great experience buying the vehcile. There was no preasure or time wasted. I will go back to him in the future.

mbonsignore

Aug 12, 2012

I went into RBM with the intention to just "shop around" a bit before making a purchase decision. The experinece exceeded my expectation for buying a used vehicle -- Steve Cavannaugh was professionl, very helpful and went out of his way to meet my needs. He was influential in terms of helping me reach a decison. Overall, I was treated fairly - like a valued customer - and had a very good experience.

john.koenig

Aug 6, 2012

Alex Smith has been our advisor and introduced me to Kyrus for a new purchase. Kyrus dropped what he was doing and jumped right in to help. He made the whole process very painless. Very honest and straightforward. Alex's input was critical on technical questions. I highly recommend them both.

EL3336

Aug 1, 2012

Great experience working with Steve Cavanaugh. I walked into the dealership for the first time with a clear expectation of what I wanted and he asked me enough questions to really understand what I wanted. He then went out of his way to find the vehicle with exactly the features I wanted, but at the exact price I wanted. I had bought a Mercedes from another dealer several years ago and that experience paled by comparison with this one. I highly recommend Steve and RBM.Could not be more pleased with the experience with Steve, RBM and I love my new GLK.

eldv.payne

Aug 1, 2012

I felt welcomed and was assisted immediately by the receptionist.Who called Jerry.Who listened to what I wanted to try to do and how much I could afford.I never felt rushed or pushed into a purchase. Jerry worked with me until we were able to come up with something I wanted could aford and be happy with.Anything I asked he looked into and most important if there were somethings he wasnt sure about and there were some things, he went and found someone who could provide the correct answer. Like in the case of converting my contact list for the car blue tooth a person with exceptional cell phone knowledge on staff came to help .The test drive was outstanding and he demostrated the various features as we went along.I really didnt think I was going to be driving home in a different car, but Jerry made it real easy and then gave me a call the next day to be sure all was well.Im glad I picked Mercedes.Also I could tell that Jerry believed in the product and very knowledgable.Im glad I met Jerry Peek,I was a customer but was treated like someone special.Everyone that I met to make this sale possible was professional and extremely friendly,they acted as though they cared about me the product and the business and that scores big points with me. Looking forward to being able to upgrade to what I really want,but this is a great start. Verdelle Payne

jsb777333

Jul 31, 2012

Top notch salesman. I had several opportunities to buy in the area but couldn't get where I needed to be. Steve took the time to actually LISTEN to what I wanted and how I used a vehicle in my personal and business life. Armed with this knowlede, Steve devised a program that none of the other MB dealers in Atlanta had thought of. Wow, how refreshing. Professional sale people take note. Listen to your client. Think more of your client's needs than yours, and the sale will take care of itself. Would I recomend Steve to my family and friends, you bet!JS Browne

natashabadjan

Jul 31, 2012

Jerry Peek was a great Sales Person he made my husband and I feel very comfortable. I felt as though Jerry was a part of my family after only meeting him for the first time. I would recommend Jerry to my family and friends! Thanks Jerry and RBM of Atlanta!

Blondie513

Jul 28, 2012

The experience we had at RBM of Atlanta was certainly incredible! Our sales associate, Jerry Peek was extremely professional, polite and carried a "down to earth" attitude which made our decision to purchase a New C250 very easy. Not only did Jerry listen to our "specifics" in what we were looking for in a Mercedes, but he also never pushed us to settle for a different style Mercedes just because it was already on the lot. If Jerry hadn't made our buying experience easy enough as it was, Chris in finance topped off the deal by making us feel welcome to the Mercedes family without waiting for hours to sign the papers to our FIRST Mercedes. It was simple, no haggling and the quickest part of the whole experience. Thank you Jerry for a wonderful experience at RBM!! We are customers for life!!

richjohn1

Jul 25, 2012

Steve Edwards was very professional and helpful. He listened to my needs and gave me several options from which to choose. Upon deciding on the GLK 350 he then went to work obtaining the most favorable financing for me. He was very gracious and kept me posted with every development and option available for me. Upon delivery he made my entire family feel valued and important. There are many choices to be made for automotive needs but I will make sure that Steve Edwards is the first person I call to ensure great customer service, professionalism and courtesy. He genuinely appreciated our business and that is so refreshing to find these days. Keep up the great effort Steve!

callasophie

Jul 18, 2012

We bought our first Mercedes with Charlie 9 nine years earlier. I stopped into the show room to see the new crossovers during a service visit with that original car. We came back over the weekend to test drive the GLK350 and loved it. Charlie was very patient with both my husband and I as we each had different questions and concerns. I left with a beautiful new white GLK (replacing my Sequoia of 10 years) and was so excited. Charlie made the experience stress free and my kids were thrilled with their new Mercedes baseball caps. We'd definitely recommend Charlie and the dealership to other friends.

ckimmelshue

Jul 17, 2012

Stephen was absolutely a pleasure to work with. He was able to get me the best deal on a very rare E63 wagon. The car was absolutely as described by him. He followed through with everything I had requested with a smile on his face. I traveled 250 miles from Nashville, TN to buy this car from RBM. I was not let down. The paperwork phase went quickly and smoothly and I was back on the road home in no time. I would recommend Stephen and RBM without hesitation.

cwjackson

Jul 17, 2012

This is the second Mercedes-Benz I have purchased, but the first from RBM of Atlanta. What a great experience it was! Simon Vasquez worked with me to find the right car with all the features and options I wanted. His vast product knowledge and passion for MB made the entire process smooth and a pleasure. He spent plenty of time going over every feature of my SLK in detail and introduced me to the world class service department. The professional, courteous and helpful nature of Simon, Alex and the RBM staff puts this dealership in a league of its own.I absolutely recommend RBM and Simon to anyone in the market for an excellent car with top notch service to match.

preid

Jul 5, 2012

Over the last 25 years I have leased many cars. This is 3rd car I have leased from RBM of Atlanta. Normally I switch dealer and car manufacturers after 2 cars. Charlie Vaccaro was very attentive, knowledgeable and helpful in answering questions, reviewing car features and leasing options. He was not "selling me" but rather "helping me make a purchasing decision". He encouraged me to consider alternatives and took me on test drives and working with his manager to come up with an attractive financial package. Overall the RBM dealership offers consistent, high quality professional maintenance and service in a efficient and friendly client manner. New building is sleek and comfortable.In summary, the determining factors in staying with RBM for a 3rd car were the knowledgeable efforts of Charlie Vaccaro and the overall high quality experience presented by the dealer.

BillConner12

Jul 2, 2012

I have a Mercedes C320W that was purchased at CarMax but where the extended warranty service could be performed by RBM of Atlanta. Amber has helped keep this car in excellent operating condition for the past 60,000 miles. She is very thorough and efficient and rarely does it take more than 30 minutes to drop off or pick up the vehicle.

Heotaky

Jun 28, 2012

Shawn is always very concise, thurough, and is a positive and a nice person. He is willing to listen and he shows respect at all times. I am totally and 100% confident in Shaun's knowledge of my vehicle. He always keeps his commitments. Thank you Shaun.

KGGentry

Jun 28, 2012

Eric Koenigsberg is by far the most professional salesperson with which I've worked during many years of purchasing autos. His vast knowledge of the product and eagerness to assure he found my "perfect" vehicle made the entire process enjoyable. He was very thorough and ensured things flowed seamlessly. Tireless attention was given to introducing me to the many features on the car which could have been overwhelming without his assistance. Overall, he is a seasoned professional who I will enthusiastically recommend.Tom Ahern arranged the financing for my new car and made the process of signing numerous forms bearable. His friendliness and professionalism should be applauded.Everyone with whom I came into contact at RBM of Atlanta were friendly, courteous, and professional. I'll definitely recommend this dealership.

MB customer

Jun 28, 2012

Mr. Modzelewski is the sales person I worked with when I recently purchased a new car at RBM. Everything went very smoothly. Mr. Modzelewski was friendly, curtious, helpful and easy to work with. There was no pressure or rush. The deal I received was very fair and reasonable. If I were in the market to buy another Mercedes, Mr. Modzelewski and RBM would be where I would go.

nannetteph

Jun 25, 2012

This is the 2nd time I purchased from Steve Szczupak. And, each time, he has exceeded my expectations. He always went out of his way for me. I recently had some financial problems. So, I thought I wouldn't be able to get this purchased approved. But, it did. Not only was I able to get the car I want but also got a good APR with. I was turned down by Hennessy Porsche (Thank goodness!!!). I will come back to Steve and RBM if ever we purchase another vehicle.

brookz0617

Jun 6, 2012

I was extremely leery of purchasing a "used" vehicle,especially from a highly polished Mercedes dealer! I expected a smarmy salesman in a lizard-skin suit, looking to shame me into buying a new SLS. I was more than pleasantly surprised when I met Colin Harrison,the Internet Sales Manager. He was: relaxed, "knew" the vehicle,sensed my needs/wants and more importantly...enthusiastically believed in the integrity of this dealership! He took the time to listen to my wants and expectations and, that of my VERY DETAIL ORIENTED husband! RBM of Atlanta has a fine group of professionals, impeccably "groomed" for the task!! All businesses should have such a wonderful group of staff members who, not only believe in the product they sell, but in the worthiness of the business they work for! Everyone we came in contact with was absolutely fantastic. Alex Rabie took the time to work with my husband and I even after the sale was complete! He explained everything, and all questions were answered in a timely, competent manner! I cannot say enough about this stellar dealership, and their truly awesome "team members"! All businesses should be managed with this high degree of professionalism and integrity! The only thing that I would suggest is, construct a mini test track behind the dealership so that the "product" could be tested adequately! AMG sales would rise exponentially if the cars and their perspective owners could truly "feel" what the car was capable of...and, not being "neutered" in stop & go traffic!!! One hundred "stars" should be awarded to Colin for his mastery of his chosen trade! He is the embodiment of what the "buying experience" is all about! Thank you!!!

Nmg444

Jun 2, 2012

Steve Szczupak is an asset to Mercedes Bennz and RBM. He is professional, knowledgeable, and a pleasure to work with. Steve's follow through is excellent.

nsaturne

Jun 2, 2012

The guys I worked with at this dealership were very courteous, and so devoted in helping me find a great deal, it was unbelievable.They were very professional and they worked really hard to get my business. We, my wife and I, really appreciate their work. We will definitely, sincerely, go back again when we're ready for another car.

dctimms

May 30, 2012

The folks at RBM were professional and courteous. Gerry Modzelewski was easy to work with and was very helpful as we evaluated the GL450. He created a comnfortable atmnosphere for my wife and made sure he educated her on the various features of the vehicle.

rstebick

May 29, 2012

I had an all around outstanding buying experience at RBM of Atlanta!My Sales Consultant is Charlie Vaccaro and he was a pleasure to work with.Charlie spent a lot of quality time with my son and I; and I left RBM with the car of my dreams!I also worked with Alex Rabie on the financing, and he was also very professional and a pleasure to work with.I give my buying experience with Charlie, Alex and RMB of Atlanta a 5 out of 5!

hobie44181

May 24, 2012

Friendly, professional, quick transaction. The car was available as specified in a set up call. The paperwork was all pre-assembled.All my questions were answered in a precise, articulate, professional manner. My interaction with other representatives were courteous. Steve knew all the particulars of the car in question, not justthe surface details.

devray

May 23, 2012

Mr Eric Koenigsburg is a glaring example of the finest professional [exceptional breed] with utmost humanity.Our experience of prior car dealers was shattered and re-imaged by this gentleman who is a gem of a guy.I would strongly recommend him to anyone and we are going to him for future cars.Mr Eric is very reliable,trustworthy man with exceptionally pleasant demeanor and goes all the way to help ignorant and hesitant car buyers like me to make a decision and trust him.This is a hallmark of 'A GREAT SALESMAN'.God bless him and his family.D.RAY,MD

fogtownrog

May 22, 2012

Recently I purchased a new E320 from Steve Cavanaugh of RBM of Atlanta, most likely the best car dealership in Atlanta. Prior to arriving at the dealership, I spoke with Steve about the E350 that I wanted as my 1997 E320, although working fine, was ready to retire. My first thought was to buy a previously owned vehicle or lease a brand new one. Steve had emailed me the numbers that included the sales price and the cost of ownership, etc. It turned out that I ended up buying a new car. Steve's sales abilities were customer focused and his friendly attitude closed the sale. He was efficient, organized and thorough, taking more time to answer all questions about the car and making sure that I left with complete knowledge of the car's safety features. He was kind enough to pair my iPhone with the car's Bluetooth system. In summary, a First Class experience.

SRPAtlanta

May 22, 2012

I've bought many cars over the past twenty years for myself and family both, including six different Mercedes. My latest car purchase Jan 2012 (a 2010 MM550) from Eric Koenigsberg and RBM was hands down the most low stress and pleasurable car purchase ever.Eric is a consummate professional and a very fair sales person. My purchase price was equitable and substantially below where the car has been selling at auction online, there was no haggling involved whatsoever. For the first time ever the purchase of my Mercedes was as pleasurable an experience as driving one. I have since referrred a friend to Eric who needed a used C class, not a large ticket purchase, and Eric treated her every bit as fairly and respectfully as if she'd arrived to purchase a Maybach. I cannot recomment Eric and RBM enough. They are a class operation and as a sales person Eric the epitome of Mercedes style ~ impeccable, understated and gracious.

Renwoaik

May 21, 2012

I was referred to RBM of Atlanta and Steve Szuczpak by a close personal friend and I must say that the experience exceeded my expectations. I was warmly greeted as I entered the door by bright smiling Casey Hsu as she offered a cold bottle of water while I waited for Steve. I had looked on RBM's web site and had an idea as to which car I wanted but after walking the lot I found the right car. I felt a great connection with Steve as he did not pressure me to purchase the car and was more interested in helping me find the right car. I was also quite impressed with Steves knowledge of the vehicle. I was also quite pleased with how quickly Chris Weatherly in finance was able to complete the paperwork and get me into the car as well as suggest maintenance packages to improve my ownership experience. After my very pleasant experience at RMB, I will certainly be back for future purchases and I will encourage my friends to seriously consider this dealership when they are in the market for a "new" or "previously enjoyed" Mercedes Benz. Thanks Steve for your assistance in making the car buying process enjoyable and painless.

twyrobek

May 15, 2012

I cam e in at the last minute and Steve, not only came in on a Saturday, but stayed after hours to make sure the deal was done and I was happy.

chprkr

May 15, 2012

I was in the market for a preowned coupe. After some unfortunate experiences with other metro dealers, I looked up RBM when I decided on Mercedes Benz. I had done business with RBM in years past when I had Mercedes Benz products. I alway enjoyed their customer focused approach with a sincere desire to exceed a customer's expectations. I am pleased that even though many years have passed since my last Mercedes Benz, at RBM, nothing has changed. My experience with RBM was a car buying pleasure. The car I inquired about was ready when I arrived, negotiated a fair price, and had complete understanding about some different circumstances as an an out of state purchaser. I found the car I was looking for at a fair price looking good as new. Plus I believe I received the same courtesies and attention as a purchaser of a new Merceded Benz. My experience answers the question of why you purchase a Mercedes from a Mercedes dealer, and if you are in Atlanta, RBM is worth a visit. RBM continues to be the dealership I enjoyed back when they were located on Pharr Road. I highly recommend doing business with RBM.

Shawncass1

May 8, 2012

I am a repeat Mercedes Benz owner and was quite partial to another local dealership until I visited RBM and met Stephen Cavanaugh. Stephen was knowledgeable, professional and committed to ensuring that I received the best deal possible based on my requests. I have purchased several vehicles in the past, however, I have never experienced such a customer centric attitude from a car sales person in a very long time, as I walked away feeling that customer satisfaction was the priority vs. moving a unit.Keep up the great work Stephen and job well done!S. Cass

kimboyd

May 6, 2012

Steve and Chris both were fantastic to work with. They were both very professional, knowledgable, accomodating, calming, honest, and kind. It was a great experience, and I would highly recommend your dealership. I look forward to servicing my vehicle at RBM.

APARKER1980

May 4, 2012

My husband and I traveled over 100 miles for a vehicle. Stephen was wonderful. He was quick to return phone calls or emails. Once we arrived at the dealership, everyone was wonderful. We were with our 1 year old daughter and the staff was very understanding of her curiosity. I would and have recommended them to others.

James

May 3, 2012

I had the pleasure of using your on line message system. Ben Montague was very quick to respond to my question and needs. Bought a car that has been service by RMB Atlanta through a private sale. When I am in the market for a new vehicle will definitely consider RMB Atlanta. Do not live in Atlanta presently have in the past however will condiser buying a car in Atlanta.

sunmagann

Apr 26, 2012

Staff was genuine not phony friendly. Negotiations were simple to get to the bottom line. Fair pricing up front. Fair pricing on trade-in. Smooth process for financing at great rate.

kennath

Apr 25, 2012

The dealership had the vehicle with all of the options that we needed and were very helpful. Gerry Modzelewski showed us around the dealership and introduced us to the manager and others. When it came to pricing the vehicle he knew of incentives from USAA Insurance which saved us a significant amount of money. He followed up to determine our satifaction and to invite us back to over all of the features of the vehicle because we purchased it late on a Saturday and didn't have time to learn everything.If RBM continues to treat us like the first day we will be very happy with them.Ken Beringer

sapnadhand

Apr 24, 2012

I had a awesome experience with rbm and Jerry peek.I would recommend anyone strongly to buy a car from them. The whole team is friendly and easy to work with.if you are looking for a new and used Benz I would tell them go to Jerry peek and rbm of Atlanta. I came from Greenville to find a good deal on a e- 350 and I got my car and a wonderful experience.

docrondds

Apr 19, 2012

Having the experience of dealing with Steve Szczupak at RBM was by far the most pleasant and enjoyable car buying experience my wife and myself have ever had.We have owned Lexus and Mecedes most of our adult life, but the enjoyment and professionalism that Steve showed us is unsurpassed by any car salesman we have ever encountered. He was so sincere and honest with each automobile he showed us that we felt absolutely no pressure whatsoever.When we decided on the beautiful E350 coupe, he was so happy for us. His followup calls were so pleasant-he treated us like true friends. I am truly indebted to my service advisor Michael Klagge for setting us up with Steve-these are two of the finest people I have ever encountered in the automobile industry along with the general new car manager Robert. Just a GREAT EXPERIENCE!

EskimoMice

Apr 19, 2012

excellent service! I had to get my transmission fluid flushed/changed. car was ready by the time they promised (actually a bit earlier). The facility was clean and comfortable (even with some mild humidity). The front desk lady was working so hard and efficiently, that you really felt like they valued your time. James was more than helpful getting the paper work taken care of and car ready for pick up. Doing all my future services here!

Jerry23d

Apr 17, 2012

RBM of Atlanta exceeded my dealership experience. I felt a great connection with my sales rep, Steve S., as he did not pressure me to purchase the car but worked dilligently to get me the car at the monthly payments I had in mind. I was also quite impressed with Steves knowledge of the vehicle and the detailed level of work performed as part of the certification process. From experience, sales people have told me cars have navigation (then later I find out they don't) or they come out with the wrong keys a few times, but this was not the case with Steve. I was also quite pleased with how quickly finance was able to complete the paperwork and get me into the car as well as suggest maintenance packages to improve my ownership experience. In addition to the impecable and amiacable service I received from Steve; I was also impressed with the amount of work that went into the vehicle (brand new mats, new tires, and lot of other things other dealerships will not have replaced!). RBM goes beyond the CPO required standard established by Mercedes-Benz. After my pleasant experience at RMB, I will certainly be back for future purchases and I will encourage my friends to seriously consider this dealership when they are in the market for a vehicle. RMB Rocks! Thanks Steve for partnering with me on a job well done.

slivingston

Apr 17, 2012

We knew roughly what we were looking for and Charlie listened and understood. He made us aware of alternatives and features available. He explained convincingly the advantages to purchasing a certified RBM vehicle which ultimately sold us. Our leasing source was slow and unresponsive and Tom quickly structured a favorable Mercedes leasing program to fit our needs. Based on the quality of the vehicle, staff professionalism, and service we received we will be back for our next vehicle and will recommend RBM of Atlanta to others.

bmp647

Apr 16, 2012

I went in to RBM in Mid March to purchase my first new car, i worked with Charlie Vaccaro and was very pleased with his honesty and professionalism (which is not always easy to find at other dealerships) Throught the whole transaction Charlie was always willing to go out of his way to ensure I not only understood all terms of the sale but was working to my tight schedule as well. Thank you Charlie for a great experiance with not only the purchase of my first new car but first Benz!!

rramakr

Apr 15, 2012

I took my car in for a Service Campaign work related to TPM. The service work was done on time and the staff were very courteous and professional. They washed my car and looked great inside and out. Overall it was a very good experience.

daluisy

Apr 10, 2012

Very friendly reception, quick service, and beautiful waiting area with everything I needed for a enjoyable wait.I was updated on the progress and my car came back washed and cleaned top to bottom.

thetalent

Apr 9, 2012

Dennis Phillips has been my service advisor for 6 different Mercedes for more than a decade. Even if they were convenient to my work and home, i.e., less than 10 miles, I would still make the trip to use RBM's Express Service. My options are always clearly explained with practical suggestions about service needs. I have 100% confidence in the honesty and integrity of Dennis as my service advisor.

grecop

Apr 3, 2012

My experience with both the dealership and Charlie was wonderful the first time we visited and bought a Mercedes with this dealership and Charlie. It continued to be a great experience over the years and there was no reason not to go back to them when purchasing a new car this time. They are courteous, and most importantly, give you the personal space you need when making a decision about which model to purchase. This is very important to us. We do not like sales pressure. We find that when we visit this dealership, anyone can answer whatever question we may have. We do not have to go through layers of management to get our answers. Most of all the financial person we dealt with, along with Charlie, were professional, personal, and efficient. Charlie has exceptional follow-up whether it be via telephone, e-mail or in person. To find someone like Charlie is rare in auto sales. Normally, the only goal is to sell a car. While Charlie certainly wants to do that also, he is concerned that the car fits our needs. This is why we go back and recommend this dealership to others. The financial consultant was precise, efficient and thorough. We did not feel pressure to sign up on anything we did not want to do, but rather we feel we made proper decisions based on our life style at this time. Regarding the dealership as a whole, when we "dropped in" knowing that we might not get Charlie's immediate attention, there was always someone stopping by to answer any questions, or to make us feel comfortable. This included the receptionist and other sales people in the showroom. The manager of RBM should indeed be proud of the teamwork he/she has established in this location. FANTASTIC EXPERIENCE. Pat Greco

kimbrma

Apr 3, 2012

John Johnson sold me my first Mercedes. The overall experience was absoultely wonderful! He was very gracious and helpful. I truly enjoyed the entire car buying process. In the future, I will only be purchasing my cars from John Johnson. He is simply the best! I will definitely recommend him to anyone I know who is buying a car in future. My entire experience at RBM was a positive one! Thank you very much!

sharon wexler

Apr 1, 2012

Charlie Vacaaro and the RBM dealership in general were the most accommodating and this was the best experience I have ever had in purchasing a vehicle. Usually once I decide on the car I wish to purchase I dread all the time needed to negotiate and finalize the deal. I was up front about my concerns and time in making this purchase and Charlie heard me loud and clear. The negotiations were fair and easy and the time involved in getting the car was also much shorter than I had ever experienced. Although I purchased a used car, I felt my time with them was as important as a new purchase, and they made sure that I received everything that came with the car and that it was in excellent condition. Never once did I feel pressured to buy, nor did I feel that my opinion about the car was ignored, especially since I am a woman. Charlie and the RBM dealership know how to respond to their customers and gave me a new appreciation to purchasing a vehicle.Sharon Wexler

asz0621

Mar 30, 2012

We have dealt with this dealership for several years and always been extremely satisfied with the professionalism and competence of the staff. Our more recent buying experience was no exception to the rule. Our questions and concerns were addressed without any feeling of being rushed and every aspect of the transaction was handled in a professional and efficient manner.

myerkey

Mar 29, 2012

Shawn always provides exceptional service. However, this last time I was in for service Shawn exceeded my expectations. My wife was recently in an accident and required the use of a wheelchair. The loaner car I received would not accommodate transporting a wheelchair. Shawn had someone drive out to my house and exchange the loaner car for a different one that would accommodate transporting the wheelchair. Also, on this same service had body work that was done and Shawn was able to get the work completed on short notice and in the timeframe that I needed.I highly recommend Shawn and RBM to everyone.

briansellis

Mar 26, 2012

I am still extermely pleased with the level of service that I recieve at RBM and specifically with the service expertise of Curt Cunningham. Curt has helped me maintain numerous Mercedes over the years and lately his work has been top notch on my AMG SL 55. Every time I take my car to Curt, I know quality work will be performed and I drive away with confidence. My main reason for coming to RBM vs the Buckhead dealer for service is due to my trust in Curt!Brian Ellis

Derekj

Mar 26, 2012

Steve greeted us as we walked into the dealership.. He showed us the complete range of second hand Mercedes and helped us to the realization that a new 2012 vehicle was a much better buy than saving a couple of thousand on a 2010 or 2011 model.We walked away extremely happy with our choice of a fully equipped Diesel powered E350. Steve was friendly, helpful but not pushy, a real benefit to the RBM Dealership.

Benzi

Mar 23, 2012

I really can not say enough wonderful things about Dennis Phillips. As I enter the service center and see his smiling face, always, I feel at ease and I know my car will be taken very, very good care of. Dennis is by far THE BEST OF THE BEST!!!!! I am a blond, blue eyed woman who has experienced nightmares when it comes to having my cars worked on but with RBM and Dennis I have only felt as if I were a member of their family. They always, always take care of me and my car. I would highly recommend anyone using RBM and wonderful Dennis Phillips!!!!!

IslandMan62

Mar 23, 2012

I've used RBM since we bought our first Mercedes from them in 1985. I've been fortunate to have been served by the same service advisor all these years. I like his honesty; he tells me whether a repair needs to be made right away or if it's something that isn't urgent. I've never felt RBM tries to sell me service that I don't need. Likewise, their sales staff is knowledgeable and a pleasure with whom to deal. I think the service charges, while not inexpensive, are competitive and I leave knowing the car has been serviced right the first time.

NASCARdude

Mar 23, 2012

I have been a customer at RBM of Atlanta since 2008. I truly enjoyed working with Shawn McCallum on all my service needs during this time. His knowledge, work ethic, attitude and style made him an exceptional person to work with. Shawn always took an initiative to resolve problems and deliver results that exceeded expectations, usually within a very tight time-frame. He is a great asset to a great dealership, and one of the main reasons why I will be returning there to purchase my next vehicle.

pitcrewstrategist

Mar 22, 2012

amber is one of the best folks i've worked with in any dealership- i've known her for years and this is the 2nd car she has worked service with me on- always looking out for me- this dealership has come far in its customer service, but i've always found the quality to be top notch. their pricing especially in past couple years seems more competitive than ever and they have great specials. i'm always zipping in and out and always have a loaner ready for me. every person i've spoken with appears to care and are service oriented. thank you for taking care of my vehicles-

Dartmouth77

Mar 21, 2012

Having a quality relationship with a service representative is more important than with the sales department. I rely on Alex Smith with RBM to provide predictable and appropriate service. My habit has been to keep my cars for 250,000 miles. I credit proper and timely maintenance with being able to get so many miles in Atlanta traffic. I always leave RBM feeling that Alex was a good advocate for my vehicle's long term potential. He enables a service appointment conducive to my schedule and I have never felt he oversold services not needed. Alex is forthcoming with advice when some potential service can be delayed or be made more affordable by a special offering from the dealership. I buy Mercedes automobiles for the dependability, durability and ease of ownership. RBM and specifically Alex Smith have consistently met my expectations.

LisaLBrown

Mar 20, 2012

When I walked into RBM of Atlanta five years ago, I was going through a serious transition in my life, and needed a car. The staff of RBM welcomed me with enthusiasm, and when I was introduced to Steve Szczupak, the uncertainty I was feeling went away immediately. His warm welcome, concern and knowledge of the Mercedes products helped me make the decision to purchase my 2005 C230 Kompressor. During the past five years, Steve has kept in touch with me to find out how I was doing and how my vehicle had been performing. It has and still is serving me well because of the fine service provided by RBM. I recently made the final payment on my vehicle, and I wish to thank Steve Szczupak and the fine staff of RBM for a wonderful experience. With Appreciation,Lisa Brown

laurhal

Mar 19, 2012

My car stopped dead in the middle of rush hour traffic on I-285 in Atlanta and had to be towed. I was told my car was being towed to RBM. The ordeal had left me frantic and not being from Atlanta, I had no idea where or what RBM Atlanta was.Early the following morning John Remakis called. He introduced himself in a friendly, professional manner and calmed my fears by telling me not to worry, that the car was in good hands and RMB would take care of it. In subsequent calls, John kept me apprised of the cause of the car's problem, the cost of repairs, and the length of time for repairs. In each conversation, he was polite, knowledgeable, professional and instructional - never talking down to me - and answered every question I had, no matter how inconsequensial it may have seemed to him at the time. Again, he calmed every fear and hesitation I had about the car.When I arrived to pick my car up, John came to the reception area to greet me personally and to explain the work done on the car and the costs. The car was ready before the time it had been promised which allowed me to miss the rush-hour traffic out of Atlanta.What had begun as a frightening ordeal quickly turned into a pleasant experience, in large part to John Remakis III. I cannot thank him enough for his help. Afterall, I am not a resident of Atlanta nor a regular customer of RMB. After this experience, however, I will definitely recommend RMB Atlanta to friends and family and if I have to opportunity to purchase another MB, I will definitely consider RMB Atlanta.

Gerald _dial

Mar 17, 2012

This is the second MB we have from RBM and we have know Kyrus for many years went to school with is dad and he gave us a great deal and treated us like family . We will be back for a new Ml truck soon. Service and attitude was outstanding. If you are considering a MB check with Kyrus Frames Gerald and Faye Dial Lineville Al

howeve11

Mar 17, 2012

Personal service. Those two words describe the relationship that provides the reason that we have purchased FIVE cars from RBM. Kay is the perfect salesperson. She gets us the right product at the right price without hassling us with BS marketing techniques. She has learned what we like and does not try sell us something we don't want. Bob makes sure that he explains everything that has to be done with the cars to repair or maintain them and gets it done in the fastest time possible. Both of these people are the reason we keep coming back to RBM.

Catriona

Mar 12, 2012

Steve did a great job in demonstrating the cars features and listened to my requirements, thus presenting me with a deal that was compelling. Nice balance of soft selling and building trust!

kcox4

Mar 8, 2012

Mr. Modzelewski was a pleasure to work with. He answered all of our questions and made us feel at home. I definitely will recommend him to anyone interested in becoming a member of the Mercedes-Benz family!

tebriggs

Mar 2, 2012

My husband and I were extremely impressed with our main salesperson, Steve Szczupak. He was extremely friendly and knowledgeable about the cars and we really enjoyed working with him. The other 2 people we worked with, Robert Laster and Steve Cavanaugh, were also very friendly and helpful. We would definitely recommend this dealership!

laurenbphillips

Feb 29, 2012

The service was outstanding on all levels of professionalism. My dad has been using Charlie Vaccaro for about fifteen to twenty years and now I know why. He was patient, helpful, informative, personable, smart, and very hardworking. I have your wonderful team at RBM to thank for my wonderful vehicle purchase. Every single one of you do an exceptional job, and I plan to stick around for quite some time. I look forward to working with RBM in the future.Thank you so much!!

LLthomas

Feb 17, 2012

My ratings are high because of the outstanding service I recieved from RBM of Atlanta yet again. I've taken my car to this location four times over the past 10 months. I initially met Pat who works in the service department. I believe he has a management position, however he has always taken time out of his busy schedule to answer and/or return my phone calls. Pat manages to put me in contact with great people such as James. James took the time to search for the best possible options for my car's needs. My wife actually dropped the car off and was promptly provided a loaner car as always. James later called me with an update and in the end returned the car before the time had initially told me it would be ready. The car looked great and rides smoother than it did when we first purchased it.I was give a great price on tires and surprisingly to me, this location had the ability to refinish the rims on my car and they look great. I am a very please customer of RBM of Atlanta located in the beautiful Sandy Springs. Many thanks to James and pat. See you guys next time.

Lflagler

Feb 15, 2012

My experience was fun and enjoyable. Kyrus is so knowledgeable and friendly. He sold us our last Mercedes Benz 12 years ago and we definitely chose to have him as our salesperson for this new car.

bob fryer

Feb 14, 2012

The customer service and quality of care RBM provides its clients continues to blow me away. Last year we bought a pre-owned 2008 S 550 after I had been the victim of a terrible auto accident. Charlie Vaccaro and Steve Rosenthal made what had been a nightmarish experience for me with that accident into a wonderful memory and an incredible current driving experience. I LOVE this car. Not only did they find the exact car I wanted, but they also made sure I had blue tooth connection and everything else that I wanted. They followed up with phone calls to make sure I was o.k. and that the car I had purchased was living up to my expectations. Of course, it was and still is. From that moment on I knew I wanted our daughter to have an RBM purchased Mercedes. In fact, I want everyone in our family to have RBM cars purchased with the help of these two gentlemen. I am so happy to say that we just bought for her a pre-owned 2011 C300. In our test driving of such a model, our daughter mentioned that her dream car was a black Mercedes with a tan interior. We had seen none like that on the pre-owned lot. That afternoon I received a call from Steve Rosenthal saying that they had a certified black 2011 C300 with a tan interior. He wanted to make sure our daughter had the car of her dreams! Charlie had told him what she had hoped for. He is such a listener and is so dedicated to making his customers happy. I felt as though I had Aladdin's lamp. Needless to say, we bought the car. She is on Cloud 9, and I am sleeping so much better at night knowing that she has a safe, reliable and first class car AND that these gentlemen have offered to help her set up her phone, her i-Pod and anything else she needs with this car. She is in good hands. Charlie and Steve are immediately responsive to phone calls and appear so quickly whenever we appear in the showroom. I am so grateful.This fabulous experience continues with the service. Curt Cunningham makes it a pleasure to take our cars in for service. Yesterday I took in my S550 for a few things. He fixed the blue tooth and gate/garage door opening buttons immediately while I was there. He found some things that needed attention that I did not even know about. Before I left, he asked if there was anything else he could do. This kind of service does not happen for me with other companies. He calls to keep me up-dated on anything else that might be needed. When the car is ready, he calls and has it waiting for me...washed and ready to go. As I said, I want everyone I care about to have a Mercedes from this company with these men. My husband is also a client, and now my brother is headed their way. The "car of his dreams" is sitting on the pre-onwed lot. I almost feel a mother's pride in sending him to RBM, because I know what kind of an experience awaits him. He will be impressed.

davenesf

Feb 9, 2012

This is our second car purchased from Steve Edwards. This purchase experience was even better than our first one 3 years ago. Steve was very patient with us going over the numbers and our options. He was even more patient when explaining the car and showing us the different systems. It was a very low pressure and informative experience, but of course, he finally asked for the sale and we decided to purchase the car. We came back two days later so he could spend even more time with us to show us the various systems of Navigation, Radio, Audio, etc. I can see why he is the top salesman at this dealership - he made us feel comfortable and confident we made the right decision to purchase this car. We have had the same experience in the Service Department with Dennis Phillips on our previous car. They truly understand customer service and live it every day. We will return when it is time for another vehicle.

eellis

Feb 8, 2012

everyone at rbm treated me and my wife with great respect and all were very courteous and helpfull both before and after the sale,and repair.we believe we got a fair price but as with all purchases past and present we always wish we could have done a little better.if we can get many years of service from the car after it is paid for we will be more than satisfied.it is the smoothest riding ,most responsive car we have ever owned.

JPPDMD

Feb 5, 2012

I have known Eric for twelve years. I met Eric when my parents were picking up there car from RBM. I was not in the market for a car at the time but Eric spent time with me showing and explaining the latest technologies of the new ML. A year later I remembered the time Eric spent with me and I ordered my first Mercedes. Twelve years later and four cars later, Eric still makes every effort to make sure my experience is hassle free. I consider myself a "car guy" and feel that I'm informed on auto technologies and statistics but Eric truly has command of his Mercedes products. I cannot recommend Eric Koenigsberg highly enough for his professionalism.

bgoodwyn

Feb 4, 2012

The people at RBM have always been extremely friendly, helpful and willing to do anything for you. We have bought multiple cars through Eric Koenigsberg over the last 15 years. I wouldn't deal with anyone else. Eric is so thorough through every step of the process. We presented him with a big challenge with our last transaction in trading a car, turning in a leased car and leasing two new cars. It took jumping through some hoops but Eric was determined to make it work for everyone and we were very happy when we left. When we took delivery of the cars, he spent so much time with us making sure we knew how everything worked on each car and setting up our bluetooth, etc. What a great experience! And we love both of our new cars!

tomrison

Feb 1, 2012

As always, great service and the attention to detail is the best. This is the 5th car we have bought from RBM and Jerry Peek. Would not consider going anywhere else.

jlautobuyer

Jan 31, 2012

Steve did a great job, was very professional and reasonably candid. Futher, he helped with the little stuff, like setting up bluetooth, etc., that made my wife's experience first rate. We would absolutely recommend Steve to anyone looking at MB.

Phillis

Jan 29, 2012

My experience was very positive. Steve was more than willing to answer all my questions. He provided me with information that allowed me to make up my own mind regarding my purchase.

plcogan

Jan 26, 2012

My husband and I have dealt with many service advisors over the years, from Mercedes-Benz and other automobile dealerships. Far and away the best advisor we have ever worked with is Shawn McCallum at RBM. He is not only professional but very personable. He loves his job and it shows! He's responsive and always quick with a call back; and never seems to be in a rush to explain things. RBM has quite the gem with Shawn; he is a loyal and dedicated employee and we feel very lucky to have Shawn as our advisor.

chunara91

Jan 25, 2012

Wow... we used to be Atlanta Classic Cars customers and after buying a very expensive car and being thoroughly disgusted with their service department we decided to switch over to RBM from a TrustDale recommendation. Jerry Peek (sales representative) and Robert (Sales Manager) were very professional and great to work with. They went out of their way to make a deal happen on a 2012 ML350... a car they didnt even have on the lot. They were even willing to honor a TrustDale coupon voucher AFTER the deal had already been negotiated.Not only will we get our new car serviced by them, but I will continue getting our '09 S550 serviced by them as well. After the first service experience with them this past week, i am bewildered at the world of difference between my experience at an uncaring and nickeling and diming service center and RBM's super professional, hospitable service center. James was very professional in getting a laundry list of things taken care of for me all the while keeping me updated on the status while being provided a very nice loaner vehicle. Their prices were very very very competitive as I had done my comparison shopping before going in to pick up the vehicle, so they are certainly not out to break the bank. In addition, the service manager was more than accommodating and extremely pleasant to work with.I am very satisfied and very happy that I have switched over to a family-atmosphere dealership that seems to care about us rather than treating us like a number. Take it from someone who is willing to drive an hour... this is a dealership of genuine excellence!

ezjacob

Jan 24, 2012

This was my first time visiting RBM of Atlanta. It was a great experience. Charlie was very friendly and made you feel like family. He works with you and makes sure that you are satisfied with your car and the dealership. I have owned a Mercedes for 5 years and I wouldn't want to go anywhere else. They are the best. I would recommend this dealership and Charlie to anyone I know that wants to buy a car.

mtborch721

Jan 21, 2012

Steve was great to work with. He answered all our questions via phone, email, and in person. We had a great experience and would highly recommend Steve and RBM Atlanta to any one in the market for a new or used Mercedes. The showroom was spectacular and all staff were pleasant and helpful.

slefkoff

Jan 20, 2012

SHUPAK was truly the best. He spent over 3 hours with my wife and I on a Saturday for our first visit, and then another 2 hours with us on Monday to close the deal. He was the complete opposite of what most folks think of as a car salesman - he was genuinely concerned about our wants and needs, never once pushing us towards something that wasn't for us and never once pushing us to make a quick deal. I now know why so many Mercedes drivers are both Mercedes drivers for life and RBM buyers for life - the experience was truly enjoyable and I'm already excited to get back in there after my lease expires to check out the next crop.Thanks to Steve, I'm in a beautiful car and really feel great about it. Not only that, I have the utmost confidence that every prospective buyer who meets with Steve will feel the same way I do.

ksh

Jan 19, 2012

This was the second vehicle I have bought from RBM and Eric Koenigsberg. The initial purchase 7 years ago was exceptional, so when I decided to look at MBs again, I naturally thought of RBM and Eric. When I arrived, it was as if I had seen him just yesterday. He remembered me and my family. It was like finding an old friend. He listened to my wants and needs, and we found the perfect car. The selection was plentiful; I knew exactly what I wanted; and it was there on the lot. Throughout the buying process, Eric was very professional and exceptionally helpful. The car has been exactly what I envisioned, and Eric has been there all along to help me learn all about the car's many features. Any time I have a question, I just call or email Eric, and he immediately responds with answers to my question. You cannot get any better than that before, during, or after the sale. I highly recommend RBM and Eric Koenigsberg to anyone looking for a Mercedes, for a professional sales ally, and for a spectacular dealership.

jhasty1

Jan 16, 2012

Bob Christen has been our service advisor for years. We trust him to recommend only the repairs needed. He is professional and knowledgeable about the service that we need to keep our Mercedes safe to drive. We feel that Bob is there to help us. We feel that we are valued customers at RBM of Atlanta. The price for the service has always been fair. We would recommend this dealership to our family and friends.Roy and Janice Hasty

heald57

Jan 14, 2012

I have probably purchased over 15 autos in my life . I can honestly say that this was the best experience including before, during and after purchase.I would consider purchasing another Mercedes just because of the dealer. The people have been outstanding.

williamhughes

Jan 14, 2012

Bob Christen (service advisor) was extremely helpful and courteous during my recent visit to RBM. It was questionable whether my car could be repaired while I waited but his diligence paid off and I was in and out within 2 hours. Bob kept me informed of the status of my repair on several occasions. Beyond the outstanding service he performed, it was a pleasure to work with him and get to know him.William Hughes

map1234

Jan 12, 2012

Gerry continues to be a very knowledgable proffessional. He once again made our experience very pleasurable, I would not hesitae to recomend Gerry and RBM to anyone.

carlalan

Jan 12, 2012

I've purchased many vehicles over the years. Purchasing this Benz with the help of Steve Edwards was the most friendly and easy auto purchase I've ever experienced. He really means it when he says he will work with you to arrive at the final details that are agreeable to both parties. Also, he was very helpful with the transition from the trade-in vehicle to the purchased vehicle. He demonstrated and explained many of the features and controls of the purchased vehicle and answered questioned. It is easy to see why he has been Salesman of the Year so many times. He really is an A-1 Salesman!

csanta

Jan 11, 2012

John Remakis, Service Advisor, is a professional and is another great reason to do business with RBM of Atlanta.Appointments are easy to schedule, service is always completed within estimated time, and I know that my vehicle is in the hands of experts! I have owned many vehicles and have lived in many places and I have never experienced such "over the top" service experience as I have with RBM.Driving a Mercedes Benz is a joy; however, Excellent Service after the sale is PRICELESS. SincerelyChris Santasiero

lynn102050

Jan 11, 2012

I have been a customer of Bob Christen and RBM for nine years. I drive 80 miles one way for their service work. They are unmatched for professionalism, knowledge and fairness. There is no better place to carry my car.

smithx

Jan 11, 2012

Bob Christen has been my service advisor for a decade through several cars. Thanks to RBM for the continuity and thanks to Bob for the consistently good advice regarding necessary service. Usually everything is great but even when it isn't Bob is proactive and takes care of it which will always bring me back to RBM.

rgutta

Jan 10, 2012

I had a great car buying experience at RBM of Atlanta. Gerry is a great person to work with. He is a very friendly person and explained to us in detail all the features. I would definitely recommend Gerry and RBM of Atlanta if you are in the market for a Mercedes.

berniew

Jan 10, 2012

I recently went to RBM and saw Bob Christen in Service who handled the administrative matters in setting up my car to be detailed and arranged for a loaner for me to drive. The detail work performed was great and Bob Christen let me know when it would be ready and if I had any questions or concerns to let him know. Bob as well as all the staff at RBM are very professional and it is a pleasure to do business with RBM.

Ed Lynn

Jan 3, 2012

Steve did a great job finding a car with the options and price that were important to me. The trade in and finance process were so easy I couldn't believe it. I will be back and refer my friends to Steve at RBM. Ed Lynn

jajca

Jan 3, 2012

Great experience from begining to end. No pressure. Truly treated as an intelligent, informed, valued and respected customer through the entire process. Kyrus was attentive and fully attuned to my needs in the purchase process. Without doubt would reccomend RBM and Kyrus to anyone in the market for a new or previously owned Mercedes.

dkraitzck

Dec 30, 2011

I dread car dealerships. I hate buying a commodity I have already done extensive research on and then confornt a haggle over every bit and piece with a car dealership. That has been my experience in the past. In fact the vehicle I just purchased from RBM represents the first time I have bought from a dealer rather than a "broker" in over 10 years.I must say the experience was everything I wasn't expecting. The price quoted to me on the phone by Steve Edwards, my salesperson at the dealership, was exactly what I saw when I sat down and started signing papers. It was such a pleasure as no one threw me any surprises. Steve was incredibly efficient at guiding me through the process of the paper work, signatures, and then the transfer of my trade in vehicle. It couldn't have been easier. I cant speak for all car dealership's but I am sold on RBM and sales people like Steve who say it the way it is and no surprises. You will continue to gain my business in the future as you will my freinds and community. Well done RBM.

ArianaF

Dec 16, 2011

Gerry was so helpful with my purchase of my Mercedes C300! He is a very enthusiastic salesman and a delight to do business with. He even brought my new car to my house and spent an extended period of time explaining all the controls to me and connecting my phone to my new car's bluetooth. I enjoyed my overall experience at Mercedes Benz and will recommend Gerry and the dealership to my friends and family. I am so happy with my new car. Thank you, Gerry, for making my experience at Mercedes so pleasant!

franklin.benjamin

Dec 12, 2011

I felt Mr Edwards did all he can to help us get the car and finance it , he also made the entire process very comfortable and came across very friendly.

rustedwedge

Dec 12, 2011

Steve has helped my parents and myself with M-B purchases over the last 15 years. This year I wanted to suprise my mother with a new M-B for Christmas and all it took was an e-mail to Steve and he literally took care of everything. I don't think there is a better automobile buying experience in the Atlanta area.

Skipmoore

Dec 12, 2011

We continue to use RBM because of the customer service provided by Pam Knowles. Pam is extremely professional, knowledgeable, and most importantly...nice. Pam always provides an accurate cost estimate, accommodates our schedule, has a loaner car available, and completes the work on time. RBM is fortunate to have Pam as an employee. She goes beyond the call of duty to take care of her customers. Please commend Pam for a job well done.

Driver99

Dec 10, 2011

This is my fourth M-B purchase and the last three have been with RBM and Eric. Though Mercedes is an outstanding automobile, the reason I continuously return is because of outstanding salesmanship and customer service from Eric. When/if he leaves/retires, my business will probably go elsewhere as well. (My first M-B purchase was with another local southside dealership. They did not earn my future business.)I have always liked and respected Eric and my wife made an intersting observation during our most recent purchase. She said the two of us were a lot alike. Maybe, but Eric is not only a good salesperson, but he is likeable as well. He also has an almost encyclopedic knowledge of all that is Mercedes, the company as well as the vehicles, past, present, and future.I have always had my vehicles by the dealership (no matter which brand I owned), and the service center at RBM is top notch as well.As long as Eric can provide my sales needs, I will return for any future M-B purchases.

Cleve Entrekin

Dec 8, 2011

RBM and salesman Steve Edwards were great.Overall buying experience was very pleasurable.Steve Edwards was very patient and was willing to spend all the time necessary to answer all our questions.The best part was no haggling, Steve gave us a great price up front.

Pam Poucher

Dec 8, 2011

This was my second experience purchasing a Mercedes from RBM and the first Certified Pre-Owned. I was hesitant to purchase a used vehicle but Stephen Cavanaugh explained the process of how RBM certifies a vehicle and that made me feel very comfortable purchasing the car.After a previous purchase from Jerry Peek, I wouldn't have gone anywhere else but RBM. Both Stephen and Jerry were patient and spent alot of time making sure all my questions were answered and to make sure I understood how the vehicles features operated during delivery.It has always been my experience to be treated with courtesy and respect in dealing with RBM.

spin1212

Dec 6, 2011

Gerry did a great job. He was knowledgeable and answered all our questions.n He made the process go as quickly as possible which for me was important.

l kenny

Dec 6, 2011

Steve was very responsive and easy to deal with. He was recommenede by Don Mackay who I like and trust- from the service department.Steve was straightforward and open.He was very knowledgable about the product and its competitive positioning. He did a great job demoing and explainng the feature set in the vehicle. I only learned of the neumber that was imputed for the value of my trade in when I spoke to the finance/leasing guy- that could have been handled better by being explicitly dealt with up front.

rhencain

Dec 5, 2011

My relationship with RBM goes back to 1974 when they were located on Pharr Road in Buckhead. RBM is one of the few reasons I venture outside of the Perimeter Highway (I-285). They are worth the trip to me. Charlie has been my Salesman for the past 11 years and I have purchased three cars from him. The fact that Charlie has become a friend sums up my opinion of him. He is very knowledgeable and patient. I just purchased a 2012 and was in and out of the dealership in less than 2 hours, including the test drives and paperwork. I continue to give very high marks to Charlie and my long time Service Advisor, Don Mackay.

pjddavis

Dec 4, 2011

I have been buying and leasing cars from RBM and Steve Szczupak, my sales person, for over ten years! Each time the experience has been stress free, efficient, and I leave with the exact car I want at the price I want! I recently purchased a 2012 C250 Coupe from RBM (Which I love!)and again Steve and the Staff made me feel comfortable and educated me on all my options from beginning to end! No pressure to make a decision quickly, all paperwork and numbers were explained, and the staff could not have been more pleasant and helpful. I highly recommend RBM and Steve Szczupak for your next Car Experience! A very Satisfied female consumer.

Chance593

Dec 3, 2011

This is the second Mercedes I have purchased from RBM and it will not be the last. Charlie is very honest and I enjoyed working with him. I felt like I got an excellent deal.

dude123

Dec 3, 2011

we own a CLK that was purchased from RBM. With an appointment made in advance took it in for brake lining service. They kept the vehicle for 2 days to do this simple job. They called back to attempt to upsell a brake fluid flush (don't think necessary), plus another part (don't remember specific, but likely not needed either). Then they called back later to say some bolt on the airbag was loose and they would need to take it apart tighten then re-install airbag (sounds fishy huh). Well we refused. They say airbar will likely deploy while driving in about 2000 miles(guess we will see). Since the car was purchased there, we have rights to free courtesy car. When we returned the courtesy car, they claimed that the front wheel was damaged and charged an extra $150.00. We did not damage the wheel. Well RBM, will be purchasing another MB soon, but it wont be from RBM.

cassielbarrett

Dec 1, 2011

Steve Edwards was such a great help! I came in, knowing what I wanted to buy, and he made the process as smooth as possible. Any concerns that I had were addressed quickly and with patience. We were in and out very quickly. This is our first Mercedes but will not be our last now that we've seen the customer service provided by Steve and the RBM dealership! The price was great and the financing was unmatched anywhere else. Awesome car. Awesome service! Thanks for all of your help Steve!

eddiereece

Dec 1, 2011

In 40 years of car ownership, Shawn McCallum is the best service advisor I've ever worked with - anywhere. He loves his job and it shows.

hokiebird12#

Nov 30, 2011

This was my 3 purchase of a new Mercedes from RBM of Atlanta. Each time I've worked with Ericand was extremely pleased with his focus on going over the purchase of my new E550. Heexplained all the options for the car plus cash and leasing options. The best part was the day thecar was delivered and the time Eric spent explaining all the features of the car and setting upBlue Toth, recording disk, and even Pandora radio. Another factor in my purchase of my new caris there service department and my service advisor- Curt Cunningham

Maciag

Nov 29, 2011

My efforts to find a Mercedes-Benz C 300 Luxury Sedan for my wife started and ended at RBM of Atlanta. Working with Gerry and Kevin was an excellent experience. We found both gentlemen and the dealership excellent to work with. The car was inspected and prepared for delivery in a manner no less than first class. Mr. Modzelewski exceeded all expectations. We drove from Chicago, Ill., to trade and purchase. We accomplished our goal, and we were very satisfied by the high level of standards and attention by everyone involved in the transaction process. We look forward to working with RBM in the future. Thank you Gerry, Kevin and RBM of Atlanta.Mark and Susan Maciag

smrtannie

Nov 29, 2011

My experience with Steve Edwards was exceptional. He was sooo patient and compassionate about my nervousness in purchasing a Mercedes.Even Tom was great when I developed cold feet. They made it seem easy to get out of the purchase as well as getting into the purchase.It is a womens perogative to change her mind and they were supportive either way.That was THE best feeling! So I bought one!Thank you all.

bishopgt

Nov 28, 2011

This is the second time we've worked with Charlie, and again, it was a very professional and friendly experience. There were none of the "typical" dealership tactics, just open dialog and negotiations. Charlie and RBM delivered on all promises and statements. I have already talked about our great experience with many of my friends and will be back for another Benz in the future.

cmillertime

Nov 28, 2011

We had an amazing experience with Steve and RBM! We were provided top notch service from sales,finance and all the way to detail of my CLK. I would HIGHLY recommend Steve and everyone at RBM of Atlanta for your Mercedes buying experience. Thanks again Steve your the BEST!!!!Connie and Dave Miller

allmtrek

Nov 22, 2011

It was such a great experience working with Steve Edwards at RBM of Atlanta. He, along with everyone else, was very friendly and helpful. We found exactly what we were looking for and at a great price! I would definitely shop with RBM of Atlanta again!

dedra

Nov 22, 2011

It was a pleasant experience working with Kyrus Frames and the RBM of Atlanta team. From my initial contact with the receptionist to delivery of the vehicle my expectations were exceeded.

alexmeski

Nov 21, 2011

Steve was very pleasant and friendly, accomodated all our requests and alleviated all our concerns, worked with us untill we got what we wanted (well, allmost all of it). I would definitly work with Steve again.

crisley

Nov 16, 2011

I have obtained four vehicles from RBM over the past 10 years, and the salesperson for those (Eric Koenigsberg) has been outstanding. He is extremely knowledgeable, very respectful of your time, but most importantly, every bit as focused on solving any issue you have with the car after the sale as he was in making the sale. That's a rare quality and very important to me.We have had our vehicles serviced almost exclusively at RBM, and their service department has also been outstanding. Because we live some distance from Atlanta, we have had the vehicles serviced at other dealers a few times, but the quality of their service hasn't measured up to RBM's.Due to the unusually capable sales person Eric Koenigsberg, and service department, we continue to get our vehicles from RBM, although we live several hours drive from Atlanta, and there are other dealers much closer and more convenient to us.

genekirby

Nov 12, 2011

I see why Steve has been top salesman for 19+ years at RBM... Easy to work with, responsive to my phone calls and he put together a very fair deal! I'm happy to be a customer of RBM of Atlanta!

horsemanatl

Nov 7, 2011

I had a great experience at RBM of Atlanta in my new purchase of a CLS 550 and can't wait for the next time I need to purchase an MB. Kay has a great and awesome knowledge of all the cars from hood to trunk. I found my experience with Kevin Kane in finance to be just as wonderful. Kevin's tireless efforts in closing my deal is extremely appreicated. To sum it up, if your looking to buy a mercedes, you need to go to RMB of Atlanta for personalized and professional service.

Kay Settle

Nov 4, 2011

Steve was able to replace my older car that had begun to have issues just out of warranty with a much better deal for me in every way. This is my third RBM transaction and I have been pleased with all three from the Sales experience to the service department. Steve Edwards is the best.

youhavetobekiddin

Oct 28, 2011

Very professional and knowledgeable. I hate buying cars, but Colin made this my best experience ever. I actually enjoy going to the dealership. Would definitely buy from RBM and Colin again.

linda z

Oct 26, 2011

My experience, start to finish, was superb. My salesperson, Colin Harrison, was excellent in describing exactly what I could expect with my new car and made the whole process seamless. He is a consummate professional and a pleasure to work with. I also had a great interaction with Mr.Kane, in Finance. He was an easygoing and very clear speaking financial advisor and we appreciate his professional yet relaxed demeanor. This entire experience was a breeze thanks to the pros at RBM, the best dealership for any make vehicle I have ever had.

roswell23

Oct 25, 2011

Gerry was very easy to work with. He was professional and very knowledgeable. It was not difficult to make a final decission after working with him.

sandyspringsdawg

Oct 23, 2011

We had just bought our first MBZ right before we moved to Atlanta, and then had all the service work done at RBM for four years. Great service department was the main reason we went back RBM when it was time another car. Steve Prowett was very helpful, easy to work with and no pressure. Great environment to purchase a vehicle.

Coliano66

Oct 21, 2011