Preston Mazda reviews

zachnin

Mar 5, 2016

Everyone was helpful, knowledgeable, and very nice. They went above and beyond to get the loan approved and the paperwork done quickly. I would definitely recommend Preston to everyone.

Bemanuel

Feb 13, 2016

Great service. They matched the price from another dealer and were willing to work with me. Larry was great and so was scott. Thanks guys

Ricciesha1

Feb 13, 2016

Everyone was very nice and polite, they got me just what I wanted. They were also very fast and efficient on time. Thank you Preston

maureen22

Jan 21, 2016

Dealing with Preston Mazda was a true pleasure and not what I expected from a car dealership. I was treated with respect not pressure. Jordan and Larry are assets to this dealership, because as salesmen , they are top notch. Donny and Jason and Scott were also terrific. I have no regrets buying my CX 5 from them. I will send friends and family members to Preston Mazda.

pepper65

Jan 15, 2016

Larry Barksdale was very helpful and knowledgeableon all the features on the car. I an very satisfied withthe dealership and all their employees.

Rmegra84

Jan 14, 2016

Everyone was very friendly and polite had a wonderful experience. Service was outstanding best experience for a car dealership! Thank you Larry Barksdale for all your help

mstyche85

Jan 7, 2016

I love the staffing there very nice and courteous to me and I appreciate that they work there best to get me into a new car.

Dbryner1

Jan 1, 2016

The dealership was definitely the best I've been to for Mazda dealerships. Nick was beyond helpful and very knowledgable! I'm beyond happy with my recent purchase!

Dean

Dec 24, 2015

The people We dealt with were pleasant and persistent on getting us what we wanted at a good price. We are very satisfied and happy with the purchase

Corey52

Dec 23, 2015

Not only did I leave the dealer with the exact car I wanted but I also was very impressed with the overall experience at Preston Mazda. From the sales rep to the business & sales manager all were truly good people and people that I trust. I looked at multiple different dealers and lots and Preston Mazda was by far the best experience of them all

John S.

Dec 23, 2015

Preston's staff treated me with respect. They negotiated with me directly and honestly. They offered $2,000+ more for my trade than was offered by Apostolakis Mazda in Warren. I have been very pleased with their follow-up service, as I purchased add-on accessories after delivery for my CX-5. I have already recommended Preston Mazda to others, and I will continue to do so.

Happy Customer

Dec 15, 2015

Our experience with Preston Mazda Boardman has been exceptional! From the instant communication via email to the warm welcome when we entered the dealership....we couldn't be more pleased! Our Salesman, Nick Harper and our Finance "guru" Bill, made our vehicle purchase a breeze. We can not ask for more from a dealership. They truly made us feel comfortable with the whole process.

Gr8tGma

Dec 14, 2015

The friendly Preston Mazda staff made buying my new car a pleasant experience! Everyone I dealt with was very efficient at their job. Great Dealership!

Liss_8403

Dec 12, 2015

They staff was excellent. Very helpful from start to finish. Match the pricing we had been given (better deal than expected). Did their best to make us fee comfortable for the entire experience and would return for another purchase.

gjd

Nov 13, 2015

The folks at Preston exceeded all expectations. They were honest, knowledgeable, genuine and very personable. We couldnt find a baby sitter and had to bring our little one into the store, which was an issue at times but instead of getting mad that he was running around all over creation, they instead tried to help. One gentlemen brought out a fire truck and balloon for him to play with. The car we bought was for me but my wife was asking a majority of the questions. I appreciated their willingness to address her when answering these questions. Dealerships in the past would often only address me, which really made me mad but this was not the case at Preston. Nick H. was so quick to get back to us via email and even more efficient in person. Kyler K. made some adjustments so that we can afford the insurance coverage that we wanted. Thank you thank you thank you for everything!

KevinMoyer19

Sep 15, 2015

Great people had a great experience made us feel like we were at home, and will definitely go back helped find the perfect car for our budget getting financed and off the lot before we knew it.

Dave in Poland

Aug 6, 2015

Very responsive. Effective at helping us identify the appropriate car. Zane, Jason, and Kyler were very professional. High integrity of dealership was evident when a mistake was made relative to the one pay lease calculation under estimating the cost. Jason accepted responsibility without hesitation and did not expect us to pay more. I have bought cars at the BMW store and now the Mazda store.... Preston stores will be my first choice of dealerships because I trust them.

lbrandy46

Jul 25, 2015

Zayne helped me find a great vehicle, in my price range. I only went to look and ended up leaving with my Jeep. Thanks guys!

Happy!

Jul 20, 2015

Everyone was very kind,friendly and informative. Was only looking, but took a test drive and loved it! After talking to Robert Yerkey, I decided to buy and I drove off the lot in my new Mazda CX5! Thanks everyone!

Jaj1349

Jul 14, 2015

I started my search on a Sunday for a new car to lease and by Tuesday I was driving home in one. I worked with Brian and he was phenomenal. He understood my situation and worked to get my payment where I needed it to be as well as getting my trade in at the price I wanted. Bill was incredible in finance as well. I never once felt pressured and felt like they listened to everything I wanted and needed. I would recommend them to anyone. Wonderful people!!!

Justafleshwound

Jul 7, 2015

Tiffany was a very friendly and easy going sales rep. Not pushy, but looking for the best car solution for my family. Tiffany made the entire process smooth and a pleasure to be there. (I have never said that about buying a vehicle before). I was glad to have visited Preston Mazda and would come back if I ever needed another car

SGrodesky

Jun 30, 2015

As soon as I walked into this car dealer I knew I was going to buy from them. The staff is extremely helpful and kind, and isn't overwhelming in the least bit. The inventory is very well taken care of and is offered at great prices. I went at a later time in the day never once felt uncomfortable or rushed, the staff truly wanted me to find the car I wanted; they cared. I will never shop from another dealership again. I give this company a 100% in all categories and will suggest any and every person I know to them!

Pissedoff

Jun 27, 2015

Let me start out by saying that Tiffany went out of her way to help and she was awesome! It was "Bobby" that let the ball down. We traveled over 3 hours to go look at a used car. My husband spoke to "Bobby" the day before and he promised to have the car ready for us to test drive and that HE would be happy to have everything ready for our arrival. He was not there and NOTHING had been done for our arrival (as a supervisor, he should have delegated). That is when Tiffany stepped in to help and she did her best but... We have purchased used vehicles from other used car dealerships in the area and one of the first things they gave us was a list of problems that they found with the car when they accepted the car into their dealership. No so with Preston Mazda. Not sure how they did it, but the check engine light came on within 10 miles of leaving the dealership. We stopped because of a message that showed up on the car's dash concerning oil. When we tried to pop the hood, the hood latch was broken. When we did finally get the hood up, we found an oil cap on the radiator that not allowing the hood to latch properly. All in all - buyer beware! Go somewhere else for a used car. Or, just ask for Tiffany from the start.

newcx5

Jun 22, 2015

We did most of our research online, and requested an online quote. Robert was quick to respond, easy to work with, and good with follow-up. We got a fair price on our trade-in, and are pleased so far with our 2016 CX-5. The other employees were very polite and helpful too!

mc123

Jun 17, 2015

It was nice to find a dealership that made my family and I feel very comfortable. I had been searching for a new car for over a year and was lucky to have come across their advertisement, for the car I purchased, online. We didn't feel pushed or pressured. The process of purchasing my car was easy with no hassle. I would recommend this dealership to anyone!

smacks

Jun 16, 2015

Zayne was very helpful, he answered all of my questions. Very happy that I dealt with him and the vehicle that I picked. I would recommend anyone to visit there.

Zoomzoom

Jun 16, 2015

Everyone at the dealership was friendly and they answered all our questions and concerns. Zane was very knowledable about the Mazda 6 car that we were interested in and was able to tell us what we wanted to know about the car.

djbobby

Jun 10, 2015

The entire time I was there, they treated me very well. I went there already knowing which car I wanted. So they quickly worked through the finances, let me take it for a test drive and did all the paperwork. I worked with Ramon most of the time and he and the entire team were friendly and professional. The service could not have been any better. I highly recommend this dealership and when I buy a new car in the future, they will be my first stop. Excellent work, Preston Mazda.

mikevigs11

May 18, 2015

Zanye and Jason were amazing with making my experience perfect. They made everything simple and were very transparent, it made the stressful situation, me being on my own with this lease and only signer as a college student, very comfortable and helped me relax. I would defiantly suggest these guys to any one of my friends looking for a great mazda.

Mary Ann

May 16, 2015

Previous review deleted. Bank didn't approve the loan, stating, "Value of vehicle is insufficient relative to requested loan amount" and gave a lower counter-offer. So the car was returned. I did not get my deposit back - part of which was the money for the monthly payment for my trade-in that was due just over 2 weeks later. And my trade-in was returned minus the floor mats, window visor deflectors, and inspection/emission stickers (the car was just inspected less than 3 weeks prior). They refused to replace ANY of those items. The inspection/emissions alone cost us over $74, and we had to get it done just to be able to drive the car. They prematurely paid off my trade-in and I had to hassle with getting that reversed before I could make my regular monthly car payment.

CWMj

May 12, 2015

Great. Moved from a Honda owner to a Mazda owner. Everybody I was in contact with gave me the best service I've ever had in a car dealership. I am 60 years old and have bought new cars since 1976 and this was the best of all experiences. I will definitely consider a Mazda again in the future.

Ralph

May 4, 2015

Sophie from the sales team was very helpful finding the specific vehicle I was looking for. She was very knowledgeable, did not pressure me in any way and created an excellent buying experience. While it took some time to locate the vehicle, both Jason (sales manager) and Sophie kept me updated on the status and worked tirelessly to find the exact vehicle match. Sophie and Donny (manager) were also instrumental in working out a great deal for me to trade up my 2014 to a 2016 Mazda 6. They recognized my financial needs, worked closely with me, and went the extra mile to bring this deal to closure. Thank you to Sophie and the entire Preston Mazda team for demonstrating a strong commitment to customer satisfaction. This is my 3rd vehicle from this Mazda dealership and I can say with a high degree of confidence that I will have many more purchases in the future.

Debbie D

Apr 29, 2015

Jason and Bobby G were awesome! They were honest and very accommodating. They made the whole experience wonderful, I will definitely be sending friends and family members to them. All other staff that I dealt with were just as nice. I highly recommend this dealership for your next car purchase/lease.

Billy A.

Apr 27, 2015

I had seen the commercials. I had heard of the people. I had been informed of the quality. How would Preston compare live for me? I am pleased to say, "Above and Beyond!" Thanks to all of those who brought to me a purchase experience that not only gained my business, but also any other people I can refer. A hearty personal thanks to Matt in Service and Zayne is Sales who allowed me to be myself and know when and what the right purchase for my needs was, then gave me more than I asked for. An additional thanks to Bobby for taking the time to be friendly and personable, even though he was not part of the sales process. You say Preston is 'Where you come first.' Well, I know I did, and I applaud you all!

Frances

Apr 20, 2015

Very happy with my purchase and love my new 2015. Will tell a friend.

Tim

Apr 20, 2015

I have purchased many cars from them and don't mind the drive from Pa. Service treats me well.

jbike

Apr 14, 2015

Sophia was very helpful. I would purchase a care from her again. I came in knowing the car I wanted as well as the price I was willing to pay. No surprises.

jlackey1978

Apr 6, 2015

Great experience. Everyone was friendly and professional. Zane,Scott and even the employees not involved in the sale were pleasant and welcoming.I would recommend Preston Mazda to anyone looking for a vehicle.

Paul63

Apr 3, 2015

Buying a new car is not always a good experience but Zayne and the staff made mine a Great one. I would recommend them .Love my new CX-5....Thanks

RonPulliam

Apr 3, 2015

We ultimately chose the CX-5 Grand Touring after looking at several other brands. The overall design and quality of the vehicle is dollar for dollar the best value on the market. after a test drive with Zayne, we were both sold, as the "feel" of the ride and the absence of road noise was a big selling point. The Tech Package with the Bose sound system and navigation just puts this vehicle over the top. Many thanks to both Zayne and Robert for making our first experience with Preston Mazda a great one.Ron and Val PulliamUniontown, OH

Mrs Jester

Mar 13, 2015

My daughter was looking for a new vehicle so after checking on line at a couple of car sites, we happened upon a used Jeep Compass at Preston. We had an appointment to talk with Sophia Davis. Although she has only been on the job for a few weeks, she was awesome. She was very friendly & treated us like we had known each other forever. After taking our test drive (& my daughter falling in love with the Compass), it came time to get down to the nitty gritty of working out the numbers. We had a great ice breaker conversation with Jason Discello. Although I was less than impressed with the amount they would allow for a trade-in, Jason worked with my daughter's budget & we were able to come up with a deal she could afford. The financial officer, Roberta was a complete joy to work with. She explained everything very clearly so my daughter understood what all she was signing & why. Our overall experience with Sophia, Jason & Roberta was wonderful & we would recommend going to Preston Mazda in Boardman.

Rob Liddick

Feb 25, 2015

We were treated wonderful and with respect. They made our buying experience so easy. Since our credit wasn't the best they worked real hard to get our financing completed and we are now enjoying our Mazda 3.

bbiggs443

Feb 24, 2015

Natalie was by far the best sales person I have ever dealt with. I was very frustrated trying to help my son get his first car and sad to say this was the last place I tried..should have gone here first!!!! She is very knowledgeable and so helpful. Very patient and understanding. She took the stress away completely and made the experience amazing. My son loves his car.

toolmania1111

Feb 14, 2015

I was not pressured at any point of the car buying experience. There was a week of email communication in which I felt very in the loop about what was happening. But, I was not pressured into hurrying in at any point. We actually also changed our minds about which vehicle we wanted and that was accepted. We had to work a few numbers out, which is never the fun part. But, I was still never made to feel bad about what I wanted. It would be nice if the whole industry would adopt a change in which you do not leave your sales person to be handed off to a finance person who then tells you different numbers than was discussed with the sales person. But, I think that is par for the course unfortunately. Even with that process, everyone involved was nice, even when I said no a few times to some of the offers for warranties and things like that. In the end, a better deal was worked out for us than we started with, which we were very happy with. I highly recommend Preston and will return there in the future for other vehicle purchases.

kyleh11

Feb 2, 2015

This was one of the best experiences I've had purchasing a car. Natalie in sales is definitely knowledgeable and experienced in sales and would definitely buy another car again. Natalie will not only find you a great car but she will look in to all options and see which option fits you best whether it's buy/lease.

hkstwn7

Jan 23, 2015

NATALIE MADE OUR PURCHASE VERY EASY, SHE WAS A GREAT HELP. Natalie had a lot of experience with the mazda 6, and her ability to get the work done was very impressive.

James

Jan 20, 2015

Very happy with buying and service. Would buy again.

carenthusiast

Jan 17, 2015

Natalie Fisher made my car buying experience less stressful. She has a personality suited to sales...friendly, knowledgeable, patient. With Natalie on your staff, sales should soar. Thanks, Natalie!

MAZDARENA

Jan 16, 2015

We enjoyed our visit and love the Mazda CX5. Natalie was very helpful and knowledgeable and made the daunting task of purchasing a new car enjoyable. Two things that were bothersome....we left the dealership with a quarter tank of gas....to excited upon leaving to notice. Also, we were only given one key. However, a simple telephone call to Natalie and that issue was resolved. It only took maintenance about 1.5 hours to complete the issuance of an additional key at no cost to us.Great staff and wonderful dealership. Thank you Natalie!!

Marcia

Jan 15, 2015

Natalie was wonderful. She is definitely a people person and made the process easy. The entire staff we encountered were great. Friendly, NO pressure atmosphere. The only complaint I have is that I think all purchased vehicles should leave with a FULL tank of gas. Pouring down the rain, and we had to stop and get gas.

Jay Staley

Jan 13, 2015

Stopped for an oil change on wife's car and bought a new one.

djames

Jan 10, 2015

Natalie, our salesperson, was friendly and patient throughout the sales process. She was funny which eased the process. I was very busy at the time while shopping for my next car. She understood and was helpful and courteous. When I finally made it to the dealership, we were able to close a deal very quickly.

JermBeard

Dec 29, 2014

I originally called them on a listing from autotrader.com. They were intelligent and super friendly and helpful both on the phone and in person. They worked with me on financing and made sure I was happy before I left. They even had a couple of drivers follow me home to Pittsburgh to ensure I had my car the day I bought it. Excellent experience, I would definetely recommend them.

videoman26

Dec 8, 2014

I purchased a 2009 Nissan Versa Hatchback. I have no problems with the price of the car, but When you sale a car with 3 bad tires and 1 new tire on it and a broken fender liner you wonder why this dealership would put their customer in possible danger with refusal to rectify either problem. I was willing to even buy tires from them if they would at least mount and balance them for me for free. The manager said no. The only other car I had problems with was a 2007 Toyota Corolla with a broken side bumper spoiler and the bumper itself. I didn't notice it till about two days later when the spoiler started to pull away from the bumper and the epoxy that they used to try to keep it together broke away. When I called to complain they said bring it down and we will take care of it. When I got it back it looked fine. A few days later it started coming apart again and revieled the velcro material they used to put it together. They were not willing to replace the side spoiler and bumper which was what needed to be done. Oh by the way, this was PRESTON HYUNDAI of Boardman. I will never buy another car from Preston Motors group again. If you you wish to buy at Preston Masda make sure you look up Bryan Degitz who was the only plus of the deal itself.If this was my company the Manager of this dealership would be long gone. A homemade video is in the process of being edited and will be sent to Channel 4 Action News.

mbarne25

Oct 24, 2014

This was the first time I've made a big purchase, and Preston Mazda made it really easy for me to enjoy the process. Natalie was extremely friendly and made me feel like I was a friend; not just someone she was trying to get to buy a car. She still periodically emails me to make sure I am happy with my purchase and not having any issues. I couldn't be happier with my new car - a 2015 Mazda3. Natalie and Jason worked their hardest to get me the trade-in value for my old car that I wanted, and treated me with the upmost respect. The facility was newly renovated and very clean. I would highly recommend purchasing from this dealership and from Natalie, and I don't doubt I'll be back.

k_trina1027

Oct 10, 2014

I applied through RoadLoan and was qualified for a loan. Immediately, I was contacted by a Preston Mazda rep telling me they have great news for me and they wanted me to come in immediately. Over the next 5 days I called a total of 6 timesstating I have no co-signer, no down payment, and not the greatest credit. I was still told to come in, that you guys deal with a lot of banks and could work something out for me that I would leave a happy customerneedless to say I left, but not very happy. The 1st person I spoke to over the phone was Elizabeth Beth, after I told her I had no down payment she was the 1st to say still come in we can work something out for you. Another person I spoke to over the phone was Brandon Russell (a sales manager) who also told me I had a great chance of getting out of there with no down payment and a new car. This was also the person who told me I would not be able to get a car because basically I had no co-signer, no down payment, and not the greatest credit (sound familiar).which I made clear several times before I came in. I understand you cant give everyone a car but if theres a chance they may not be able to, tell them that before they drive an hour and a half and sit in the lobby for 3 hours. After being assured several times that you guys would be able to do something for me despite my current situation, I scheduled an appointment. I was sent an email confirming my appointment time. It was sent by Elizabeth Farrow, it told me to call if I was going to be early or late to call as she dedicated a time slot for me and to ask for her when I got there. Then I find out she is basically just a call center girl having nothing to do with sales!! If thats the case then why is she advising my odds of getting a car and assuring me that you would be able to ensure I get a car with no down payment?!? That is poor customer service. The only person I spoke to showing any sort of empathy, compassion, or customer service was the poor guy that had me fill out all the paperwork. I also stated from the beginning that I did not want to trade in my current car. I knew it wouldnt be worth much for starters. Also, my mother has recently learned she has the trait for Huntington's disease, she has no car. I figured I cant give her her health but I can give her my car so she can get out of the house and enjoy life while she still has full use of her brain and body. However, the 2nd guy I spoke to (dont remember his name because I spoke to several people during this awful process) stated that if I wanted a chance at a loan I needed to trade my car inso I agreed to do that. Later I was toldby someone else entirely, that I still could not get a car despite trading mine in. How can you approve people for a loanhave them drive all the way there.sit for 3 hoursand then still deny them everything? Owning a successful business is all about networking (interacting with other people to exchange information and develop contacts, especially to further one's career). Basically people talkand I guarantee no one will hear any good things from my mouth about Preston Mazda or any Preston dealership for that matter.

evegbn9

Aug 15, 2014

Walked in with questions and concerns. my salesperson made me feel so comfortable by answering all my questions and concerns.A woman can certainly feel at ease purchasing a car from this dealership. Walked out with a new MAZDA 3.

kdarkmoor

Jul 28, 2014

My wife needed a new car for her commute, which is around 80 miles a day. The Mazda3 offered great mpg, and was the best equipped and best looking car in it's segment, so we decided to go with that. There aren't any Mazda dealerships near where we live, so I researched online, and found Preston Mazda.For the majority of my experience, it was pleasant, and decided to do business with them after visiting a few other dealers. Richard Sherb was good to deal with, seemed knowledgeable, and wasn't pushy, unlike many dealers. Utilizing TrueCar, a good price was negotiated, and we came down, signed the paperwork and went home. All in all, a nice change from the typical car buying experience.After that, it started to go downhill somewhat. After we got home that day, we noticed on the rear driver's side quarter, a few deep scratches in the paint. Figuring that some road damage occurred on the way home, I took it to a local reputable body shop. I was told that this was older damage that had been touched up (and badly). He recommended returning to the dealer to get it sorted.I contacted Preston Mazda, and after speaking with Richard, and the sales manager Jason, I was assured they would have the scratches repaired at no cost to me and a rental car issued while it was in the shop. I will be dropping the car off tomorrow (7/29/2014) and do not foresee any issues. Richard has been forthwith with answers, and calls with information to keep me updated.I had expected resistance, and perhaps denial, but it was refreshing to see a dealership step up to make things right without a fight. I wasn't sure where I would be taking the car for maintenance down the road (no local Mazda dealers for us), given the potential for issues, but seeing how they handled the whole matter convinced me that it would be worth the drive to bring it to Preston Mazda.I can honestly say that despite the hiccup, when it comes time to purchase another vehicle, we will return to Preston Mazda. Thanks goes out to Richard Sherb and Jason Discello for taking care of my concerns.

MimiP311

Jul 16, 2014

Everyone at the dealership is friendly, professional and a pleasure to work with. Within the past year we purchased 2cars, CX-5 and Mazda 3.

Diane

Mar 13, 2014

This dealership has restored my faith in humanity. I was treated with respect and most of all with kindness. They even gave me a ride from my home to get my car today...and I live an hour away! Talk about going above and way beyond! It floored me! At 62, I am humbled. Fair price, great deal, excellent service and wonderful humanity. You don't witness that kind of integrity much anymore...Wow...their kindness to me spurred me to "pay it forward" with a joyful smile. It was by far, the best auto buying experience I had ever had. Thank you Preston Madza!

saluster1959

Mar 13, 2014

It was an incredible experience I had in purchasing my new CX-5 from Preston Mazda's Boardman Dealership. I live in Beaver, PA, and there are 3 Mazda dealerships all pretty much an equal distance from my home. On the morning of February 24th, I sent an email to each of the 3 dealerships with a complete summary of what I was looking for: 2014 Mazda CX-5 Grand Touring in Soul Red Metallic, and a list of the additional features I wanted as part of the purchase. Preston Mazda responded to my email within about 15 minutes of me hitting the "send" button. (Just so you know: to this day, I have still not received a response from the other dealerships.) Sales Consultant Michael Cylar was very prompt in his reply, indicated that they had the model and color in stock, and invited me to contact him, which I did. He was very up front that the vehicle did not have all of the additional features on it at that time, but that the service department could handle that for me. We set an appointment for that evening, and - to make what is turning out to be a longer note than I anticipated shorter - I drove my new car home that night, thanks to Michael, Jason, and the very prompt service provided by Bill in your finance department. I brought my car into the dealership the following week to have the remote starter, trailer hitch, and other items installed. Unfortunately, I was not told to bring in both of my key fobs for the installation of the remote starter, which meant it couldn't be programmed properly. In a sense, I'm glad it happened this way. First of all, EVERYONE makes honest mistakes. The issue to me is how a company goes about making it right. I learned a LOT about Preston Mazda as a result of that "mistake". The service manager, Jeff Baker, is quite simply an exceptional individual, and Preston Mazda should be very proud to have him as part of their organization. Jeff went WAY over and above in making the situation right for me, went out of his way to minimize ANY inconvenience to me, and followed up to be sure that everything was right. THAT, is customer service.

heidi5

Nov 25, 2013

Complete waste of time, new exactly what I could do, left me sit for 2 hrs then couldn't help after they said they could

trantooch

Sep 5, 2013

Keith is a pleasure to deal with and has always been very helpful and honest when helping us find the right car. The entire staff at Preston Mazda is welcoming and friendly. We will definitely be doing more business with them in the future!

vasquezs

Sep 2, 2013

Everyone was friendly and willing to help. Saw the jeep I wanted and Keith make sure that is what i drove off with, after a couple of days i didnt think it was going to happen but Preson mazda made sure it did. Very happy with the 2010 jeep liberty i purchased. Thank you very much Keith, jason and everyone at Preston Mazda. from shari and tony.

Jill Shamp

Aug 2, 2013

Preston is so interested in getting your money, they don't let you see the final numbers until you're signing the papers. They also put the wrong hitch on my car, and refuse to correct this situation without it costing me more. I already paid $ 787 for the wrong hitch. I will not recommend them, or go back there.

Gem5

May 11, 2013

I love my Mazda CX-5 Sport. The black model is especially sharp. The manual shift is smooth and I am averaging 37 to 38 MPG. The interior is very comfortable and roomy. The ride is very quiet and despite what some reviewers say the acceleration is fine. The sound system and all the extra features are great too. They are very reasonably priced, and the best crossover vehicle that I found.My sales consultant was Richard Sherb. Richard gets high marks for his knowledge of the Mazda's key features. He does not use high pressure sales techniques. He allows you time to think about the purchase. He is also a person of integrity. He gave honest answers to all my questions,was patient, and made me very comfortable when I took my test drives. My only regret is that we were unable to finalize the deal together, since his salesmanship was what convinced me to purchase the car. The closing consultant was Brian Degitz. He showed me the features of the car and how to operate the systems. No problems with Brian. I just felt I should have been allowed to finish the deal with Richard. Management needs to permit the customer to wait, or reschedule their appointment if their sales consultant is serving another customer, especially if the customer has expressed the desire to close with the consultant who sold him/her the car. The customer's wishes should prevail, since he/she is the one making the purchase. Some final notes on financing and other issues. The document fees are part of the purchase price and taxable in the state of Ohio. Rebates are also taxable in Ohio. Customers with large down payments do not need GAP insurance. Temporary tags cannot be renewed, which you might want to know if you are selling a vehicle instead of trading it in to the dealership. Happy negotiating! Go Mazda! Ask for Richard when you visit Preston. You won't be sorry.

charliepo5t

Dec 31, 2012

Bad things do happen to good people. Prestons claim to Finance your future, not your past is legitimate in the sense that there are lenders willing to finance people that face financial hardship. All dealers have access to these lenders. The Construction and Touchdown Sale TV Infomercials leads you to believe that Preston is different offers great prices and has compassion for disadvantaged buyers offering Top Dollar for your trade and the ability to get even the most challenged credit financed. I agree that the staff is friendly and there are lenders but as we worked through the process it became more and more clear that making the sale and maximizing profit is actually What Comes First. As the process began you get the sense of being kept off balance as a number of people: sales agent, car appraiser, pre-finance and finance seem to be working to set you up for The bad news. I went in with the knowledge of what my trade was worth, what the car I was interested was worth and what I could expect for the terms of a loan and payment. All these people seemed to work in concert as they prepare you for Their Deal. I dont know about youbut, I get really tired of car dealers telling you how worthless your trade is and how much you got screwed and how valuable their cars are as they are bending you over further and further After my car was appraised I had to find my key which is a standard tactic to keep you from walking out while they work to break you down to their deal. As their deal was forming I was diverted away from the car I was interested in, moved towards a bigger loan and payment schedule, I would have to be willing to let them steal my trade, and put $1000.00 dollars down to offset the negative value (Dealer Profits) to consummate the deal. I couldnt get out of their showroom fast enough and wont return.When I bought the car I am driving from Fred Martin Ford in Austintown, they gave me a fair deal, got me a decent loan, and worked hard to show me the compassion and respect a person that just experienced a financial hardship deserves. Preston is just another big volume, high pressure, manipulative car dealer that keeps us all leery of walking into a dealership and wanting to buy a car. Buy your next car from Fred Martin Ford.

Tiggersmom67

Nov 20, 2012

My experience in buying my new car was very enjoyable thanks to Stacey. She is very professional and knowledgeable regarding the Mazda line. Stacey did everything to make our time at the dealership feel very comfortable and went to bat for us on our financing. Thanks Stacey!

Mmwest

Nov 12, 2012

I went to Preston Mazda after hearing amazing things from a close friend about the service and helpfulness there. When I arrived, it was quickly shown when I was greeted by Keith. I needed a new car, fast. Prior to going to the dealership I had looked at cars that were being sold online. I had in mind exactly which one I wanted. Keith was very helpful in working everything through. He kept in contact with me and made sure everything was just perfect before I drove my new car off the lot. It really surprised me when he contacted me to make sure everything was going good with the new car and to make sure I liked it a few days later. All the staff at Preston Mazda was absolutely amazing and very friendly. I would definitely recommend this dealership to my friends and family! Thanks again for everything!

Mmwest

Nov 12, 2012

I went to Preston Mazda after hearing amazing things from a close friend about the service and helpfulness there. When I arrived, it was quickly shown when I was greeted by Keith. I needed a new car, fast. Prior to going to the dealership I had looked at cars that were being sold online. I had in mind exactly which one I wanted. Keith was very helpful in working everything through. He kept in contact with me and made sure everything was just perfect before I drove my new car off the lot. It really surprised me when he contacted me to make sure everything was going good with the new car and to make sure I liked it a few days later. All the staff at Preston Mazda was absolutely amazing and very friendly. I would definitely recommend this dealership to my friends and family! Thanks again for everything!

ashabc

Sep 27, 2012

Sean Kirkpatrick was extrememly helpful with my first experience of buying a car! He made is completely smooth and easy! Overall, I would recommended Preston to anyone!

fostercath

Sep 10, 2012

I was car shopping as the lease on my vehicle was almost over and stopped atthe Mazda dealer. My daughter is driving her second Mazda and loves it so I wantedto drive one. Sean was my salesman and he "did it right". I appreciated his calling to check on my decision every few days ( actually why I went back ). The day I wentto drive the car, I had made a deposit on a Honda Accord. When I drove the Mazda 6 I was sold. Sean and Jason worked with me on the deal and I closed it that day and drovemy car out of the lot that same day. I LOVE MY MAZDA. Thank you to Sean and Jason andthe staff at Preston Mazda in Boardman, OH. You have a new very happy customer.Keep up the great job, Cathy Foster

bthel

Aug 19, 2012

Prior to visiting Preston Mazda my car buying experiences have all been relatively the same. An all day affair and a battle, usually leaving with a car but never feeling like I got the best deal. At Preston Mazda I feel like the entire team was working for me especially Stacy who worked hard with Bill the finance guy to get me the best deal possible. I never felt over pursued or pressured in any way and they got me out the door in record time. Overall they have given me my best experience and a great vehicle. Many thanks to them, I will recommend them to my friends and family.

erika.nail

Aug 19, 2012

Very nice Salesrep! Easy to deal with, honest and knowledgeable. Good overall experience. Would recommend to other. Good customer service. Will shop Preston's in the future.

Ondakolr

Aug 19, 2012

Great people, great service, great deal done quickly! I have bought cars from Preston dealerships in the past and dOnny and his crew do as fine a job as any.

janel.watkins.3

Aug 14, 2012

They met our needs in finding the exact Mazda we were looking for. They gave us the right amount for our trade in and came down on the price of the car. They also were willing to fix a few things about the car with no questions asked. I am very happy with the whole experience, people were very friendly!

Landreat

Aug 1, 2012

Coming to the Preston Mazda dealership in Boardman was such an enjoyable experience. Everyone was so helpful, friendly and straightforward. What ever you may have needed they went above and beyond to do whatever they could to make your buying a car easy and enjoyable.

bigreece38

Jul 19, 2012

As soon as I got out of my car I was greeted almost immediately by Stacey. She was kind, knowledgeable, and very helpful. I didn't have the greatest credit in the world, but her, and Bill did everything in their power to get me and my wife financing. I would recommend her to anyone, and my wife loves her vehicle.Overall an awesome experience.

Hardy596

Jul 19, 2012

I am very happy with my overall experience with the Preston Mazda team. Sean knew exactly what kind of car I wanted and he delivered. Ever so patient throughout the whole process, he was there to get me what I wanted even being kind enough to get me coffee and water anytime negotiations got tough. The rest of the team worked hard to get me right in the price range I wanted to be. Fantastic team.

trantooch

Jul 19, 2012

Keith and other members of the Preston Mazda staff worked above and beyond to put us in the beautiful CX-9 we really wanted. Keith's customer service and attention to our needs was impecible!

jordan1308

Jul 18, 2012

Keith was very helpful with choosing my new car. He was very knowledgable of everything about the car we were test driving. Anytime we bump into each other he is still very helpful and friendly.

TamSuz

Jul 14, 2012

When I arrived at Preston Mazda, I was not intending to purchase a vehicle, I was just looking - however I was greeted by Lisa and ~needless to say, I left there with a Mazda, Mazda 6. It was the most PLEASANT experience I have EVER had at a dealership / dealing with a sales person. Thank You ~ Preston Mazda, Lisa and Bill ~ I will DEFINATELY recommend Preston Mazda to EVERYONE..

mmgphoto

Jul 12, 2012

Jason was wonderful to work with! He spent lots of time going over all of the features of the vehicle I purchased and, also, gave us a very fair price! I would definitely do business with him, again. :)

tinas1018

Jul 12, 2012

Upon arriving we were greeted with smiles by all. Ray hepled us and was very polite and informative. Bill was also kind and understanding. If I could trade in my Explorer I would for a Mazda even though we only had it for 3 days love it !! Thanks, John and Tina Stambul

halfmad

Jul 3, 2012

Lisa is very knowledgable on Mazdas! She went over all the details of the car with me. She was patient and courteous. I would recommend her to all my friends and family.The employees my family met were nice and clean cut.

Wattjr

Jul 3, 2012

Ray did a great job finding a car in the price range and mileage I was looking for. Everyone was very friendly and helpful. We had a good experience with this dealership.

jerd

Jul 2, 2012

The employees at the dealership were friendly~offered us a cup of coffee. They knew we were serious about buying a car and didn't waste our time giving us the run around.

Susan CX5

Jun 15, 2012

5 stars. Amazing. Astounding. Awesome. Excellent. Fabulous. Fantastic. Great. Incredible. Marvelous. Outstanding. Remarkable. Sensational. Splendid. Stupendous. Superb. Superlative. Terrific. Tremendous. Wonderful. I wont go on but I bet you get the idea that I will recommend Keith to everyone in need of a vehicle or not. He is extremely knowledgeable and passionate about what he does and this consumer was very appreciative. Above all he was adamant about making sure my questions and/or concerns were answered and never throughout the process (test drive to purchase) did I feel pressured. If you are reading this and in need of a vehicle call Keith at Preston Mazdahes a class act!

kawasakimike

Jun 14, 2012

I was treated with respect, and they worked hard to meet my needs. The price and value of the car was perfect. I highly recommend them.

trolls58

Jun 8, 2012

The staff was very knowledgable and friendly. They listened to exactly what I wanted in a car and found it for me without trying to push anything unwanted. They were also willing to make a deal that worked for my needs. I Love the car and will recommend Preston Mazda and the Mazda brand to family and friends.

SLSprague

Jun 1, 2012

Your staff was extremely friendly. Lisa Rickard was my main salesperson and she was knowledgeable and willing to answer all my questions. She fully explained the vehicle and once I drove it, I was sold. Also, Jason Discello was very helpful as well. Of all the dealers I visited, no one explained their product as well as your company did and your staff made me feel very welcome.

tag513

May 31, 2012

I have given all fives because the staff was friendly and very helpful.Lisa was really helpful and found the right vehicle for my familys needs

Ianholowatuk23

May 17, 2012

When I arrived I was greeted by Keith and we talked about the kind of cars I was looking for. Normally looking for a new car is stressful but he made me feel very comfortable and he made the process very enjoyable. When I first started thinking about getting a new car I asked around to see if anyone new of a good place to go and the overwhelming answer was go see Keith at Preston Mazda and now I know why. I will definitely recommend my family and friends to go see Keith because I know he will take care of them and I will definitely be back to see Keith when I need a new car.

nevett

May 15, 2012

I went to Preston because of the infomercial i seen on tv. I had been there a few months prior with no results. I was very impressed with the service i recieved on this visit, the sale person was listen to what i had to say, she was able to find me a car i truely believe was the right one for me. The price was a little more than i wanted to spend but as the saying goes you get what you pay for. Thank you for making my car buying a pleasant event.

Canasi070684

May 8, 2012

When we arrived at the delership we were greeted quickly by Keith. We knew what we were looking for so we were able to get started right away. Kieth walked us through all of our options to get us the best car for our price range. We are extreamly happy with our car and our experiences and we will definetly be back when we need another car and we will recommend Preston Mazda to all of our family and friends! Thank you so much and we will be back.

Flyin Ryan

May 6, 2012

Stacey Brown was very nice and informative, and answered every question that i had about the car and operations of the dealership. I would defiantly recommend this dealership to my friends and family.

Kaycee

May 2, 2012

I had a fabulous experience shopping at Preston Mazda! I was havin a terrible time with my old car and it just wasn't worth fixing anymore! Preston Mazda gave me a fabulous deal on my trade in and met my every need! Keith was superb in finding the car that met all of my needs but while still staying within my budget. He was a straight shooter and took excellent care of me! Prior to goin there I had tried a few other places and their cars were awful. My father is a collision specialist and would rip other cars apart, but not at preston. He looked over my car head to toe and nothing! Received a wonderful car for a wonderful deal all thanks to Keith! Myself and my family will definitely be back in the future!

mkgarvin

Apr 27, 2012

Stacy Brown was very helpful and courteous to us. She did everything we asked. Bobby Preston was able to meet our needs as far as our trade and getting the monthly payment where we needed it to be. Our experience at Preston Mazda was excellent.

brooke12

Apr 26, 2012

I had the very BEST experience getting my car from Preston Mazda!!!!! I bought my first car from JD and they cant even compare the Service and Experience I recieved From Keith and everyone else who works at Preston Mazda! I thought I knew what I wanted but Keith went above and beyond my expectations to get me the greatest car. They took care of my every need in a newer car. I am so impressed with everything and everyone who works there! Definitely taking some of Keith Shingleton's cards to pass out to ANY and EVERYONE I come across looking for a new car. I can't say enough about Keith Shingleton at Preston Mazda!

paulandtreasa

Apr 21, 2012

our visit and conversation was so relaxing and lots of information given to which we was able to understand as to what we really needed to do to purchase a car....we was very satisfied with the choice of what we was interested in and also need as a vehicle.even though we didnt get the mini van as we intented to get we are just as satified with the car,the selection was perfect...spending time with keith was like knowing for years,he made us feel very much respected and understood our needs...keith is a golden nugget so keep as long you can folks...god blesspaul and treasa gantz

LawrenceChen1964

Apr 15, 2012

First called to see if what I wanted was in inventory and received a courteous conversation with Mr. Abati. Was happily greeted at the dealership and introduced to Ms. Rickard, Mr. Discello and Mr. Nogay. Allowed me to test drive a couple of cars to see if we were comfortable with the Mazda3 Hatchback/Sedan. Chose the sedan model without any real pressure to buy. Came back the second day to work out a no haggle deal. Picked up the car the following day with informative and helpful introduction to the new car. Returned two weeks later to have splash guards installed as part of the purchase agreement with no distractions or problems. Nice overall experience.

MzLamika

Apr 13, 2012

I would have to say that I put Keith Shingleton and his staff through the ringer. But with his great people and customer service skills I can honestly say that he made me a proud owner of the car I was always wanting. Keith has went over and beyond his normal duties to make sure that I stayed well informed of every action he was taking, worked with me side by side to gather all of my information,never shopped out of his own pocket, and even got the car I wanted from another state! All I can say is WONDERFUL! Preston Mazda should be proud to have him on board and I will always send business to Keith.

clarinetta

Apr 8, 2012

We had a very good experience at Preston Mazda. Keith was very personable and helpful. He was able to answer all of our questions about the vehicle. After purchasing the vehicle, he offered his continued assistance whenever needed. Overall the staff of this dealership was very friendly and helpful! We would definitely recommend it!

coriesmom

Apr 5, 2012

The dealership was clean and open, very inviting. We were greeted almost immediately by Keith. He asked us a lot of questions concerning what we were looking for in a car. Having already looked online at the Mazda offerings, we had a pretty good idea what we were looking for, and Keith was able to steer us in the right direction.

mcdonald40

Apr 5, 2012

All of the employees at Preston that i met were great to deal with. All of my questions were answered quickly and i was treated with respect and care. I will recommend Preston to friends, relatives and co-workers. I have always purchased Toyota vehicles, but I love my new Mazda!

Mlb045

Mar 29, 2012

Ray was awesome! He made sure he found the best options for me with both the car and price. I got exactly what I was looking for.

Gammaz

Mar 26, 2012

I'm on my 7th Mazda automobile! Lisa was very professional and went out of her way to make sure that I felt comfortable with my buying decision. Overall very pleased with Preston Mazda and Lisa Rickard. I highly recommend Preston & Lisa Rickard.

bluebird0724

Mar 12, 2012

I went into the dealership hoping to get out of my current car into a more fuel-efficient car with less miles. It was a pleasure working with Jason--he was the most friendly, down-to-earth, and honest car salesman I have ever worked with. He treated me like a friend instead of seeing me as dollar signs, and he helped me to find a great fit. He got me a great rate on a really nice car, something that I was convinced I couldn't afford because of the upgrade in luxury, and was very patient with me as I made my decisions. I will definitely be recommending Preston Mazda to those that I know will admire my beautiful new Mazda 3, and will be returning for deals in the future!

Leanne4212

Mar 6, 2012

Customer service was wonderful at Preston Mazda. Everyone was very nice and helpful. Couldn't of asked for a better experience buying a new car.

DominiqueDarko

Feb 7, 2012

First time buying a new car, and they made the experience as smooth as they possibly could. Super helpful, and got me a great deal.

Leazyy

Jan 12, 2012

The staff was great and was patient with me while deciding to go through with the purchase. I love my new car and would recommend this dealership to everyone.

NFerrese41087

Nov 23, 2011

Dave was VERY helpful and honest in helping me to find a vehicle. He cared about what I was interested in and the car I was looking for rather than trying to just make a sale. He is very friendly and will work with you the best that he can! This was the best experience that I have ever had with any salesman I've worked with. Made the process very stress-free.

Gilbert Ihlenfeld

Nov 11, 2011

I must say that in the past shopping for a car was a huge pain in the neck. However from the time we walked into Preston Auto outlet we felt very comfortable. Our sales person Shelly Engellenner was by far the nicest and friendliest sales person i have ever had help me through what i concider to be a painful experience. The whole place went all out making our choice to go to Preston for our car a good one. I will recommened to all my friends that they check out Preston Auto Outlet in Boardman , OH first and ask for Shelly Engellenner. We enjoyed our experience with Preston and we love our Jeep Patriot. Very Pleased Gilbert & Jacque Ihlenfeld

Tim Greenwood

Nov 10, 2011

Shelley was wonderful to work with.She treated me like I was her most important customer.Buying a car can be stessful by Shelley and the entire staff treated me great.I will let all my freinds know about Preston Auto Outlet and when they are in the market for a car tell them to go to Preston and ask for Shelley. Thank you all for a great buying experience. And a special thanks to Shelley and Bill.

tslucas

Sep 27, 2011

Great experience, Dave was great to work with. We requested the existing pin stripes be removed and the exterior detailed, as well as the front brake rotors be turned/repaired as needed, before we agreed to buy the vehicle. Dave accepted that challenge and got the deal done. Within 10 days the stripes were off and the brakes were fixed. Dave was able to work with financing to get us where we wanted to be on a payment. We made our decision to make this buy the same and only day we visited Preston. We will deal with them in the future and we will recommend them (especially Dave) to friends.

glsmthii

Sep 20, 2011

Most dealers that I have gone to have employees that almost seem to pressure you into buying a car. Shelley was not one of them. Shelley is very outgoing and friendly and you always felt comfortable when talking about purchasing a new vehicle. She was very helpful with any questions I had or information that I requested. Her smile and attitude were very genuine and made the whole transaction a lot less stressful than usual and you felt like you were dealing with a human instead of a brainwashed salesman. I would recommend Shelley to anyone looking to buy a car.

Kimberlyphillips

Sep 14, 2011

Shelley was an amazing person to do business with, for she was kind and very helpful when it came to picking out my first car. She showed my grandfather and myself a lot of respect and she was very willing to help us find the car I wanted. Shelley even went out of her way to help us bring the car home the same day. She is an amazing person and I am so glade she was there to help me find my new car. Thank you Shelley!

kipytown27

Sep 4, 2011

Shelley was extremely outgoing made me feel very comfortable. I didn't feel pressured at all. This rating is deserving. Over all extremely satisfied with my experience at Preston.

ashnicole17

Sep 3, 2011

They gave his honest opionion and suggestions for me which is nice because I am new to car shopping. There were a variety of cars to choose from. The whole process was fast and everyone at Preston Auto Outlet was helpful. Especially Dave, He was with me all the way answering any questions I had. I would recommend getting your car from them! I love my car too!

coleenrellis

Sep 2, 2011

My experience at Preston Auto Outlet was outstanding. My salesman was available at prearranged time. The whole process went smoothly and quickly. Finance manager was efficient and kind. Before I knew it I was driving home with my new purchase. They had exactly what I wanted and was treated very professionally.

Kstip11

Aug 27, 2011

Keith was awesome!! He stayed with me through my whole time of car shopping! He called me everytime he found a car for me and he knew exactly what I was looking for!! I was getting very frustrated looking for a car but Keith called me the very day that I needed a car and I went to look at it and he gave me awesome deals. I would definetly go back to Preston auto outlet and deal with Keith! They are all very nice and understanding there! I had been searching for a car for 7 months and not too long after I met Keith at Preston, he found me exactly what I was looking for and I couldn't be happier with my decision! I am very satisfied with their service and I recommend Preston auto outlet!

hollysodeman

Aug 18, 2011

I would definitely recommend Preston Auto Outlet to others. They are fair and upfront with their pricing, while offering excellent customer service. They go about the whole car buying process in a way that is comfortable that I will return in the future for any other car purchase. Sincerely, Holly Sodeman

john francis

Aug 8, 2011

I have not even purchased a vehicle (new or used) yet but feel compelled to write even before I purchase: Walt contacted me by email fairly late Sunday night. He called early today. He has been the consumate professional. I realized that what I have stated might seem like he has been too aggressive; that would be very wrong. Walt is doing all he can to find the car that is right for me. He has been incredibly forthcoming in terms of "deals" on new vehicles and has clearly invited me to peruse the used vehicles. I feel as though he is my financial agent rather than an antagonistic and opportunistic sales person.I have the feeling that he will not care (at least not show it to me) whether I buy or lease a new car or simply buy the lowest priced used car to accommadte my budget (which has been compromised due to recent diabetes).I will write again when my purchase is complete. For now, I conur with the other writers who have found Preston to be of the highest quality and their home for auto care and cars in the future. I highly recommend Preston!

vvancise

Jun 14, 2011

I needed a car and Bill Hudson and Jason worked with me to get the right car with the right financing. it was great to work with someone who actually listened to what I needed and they provided it.

jasoncfurbee

May 19, 2011

Keith and bill were phenomenal, even though our credit was not the greatest they did everything that they could to get us in a vehicle, not just any vehicle but the vehicle that we wanted. They really made us feel welcomed. Going into to buy a new car had me very stressed but once we got there and could see how much effort these guys put in, to get us the car we wanted I was actually relieved. They both did a really great job and Preston auto and its employees will have my business from here on in. THANK YOU PRESTON AUTO!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

mandeeysu

Mar 28, 2011

I would highly recommend this dealership as well as dealer Dave Micco. Customer service went above and beyond the normal car buying experience with Dave as well as everyone I encountered at the dealership. I got a great car at a great deal! Will definitely come to Preston Auto Outlet again!!

bjmars

Feb 18, 2011

This was by far the easiest & most pleasant car buying experience I have ever had. Jason guided us through & made the process painless. His professionalism & willingness to to make sure we were satisfied & pleased with everything was outstanding. He, nor anyone else, ever presured us into anything. No one ever called or hounded us during the process. The only calls that were made were to inform us or to follow up with us. I really appreciate that.Jason, Don & Bill were all a pleasure to work with & I thank them for everything they did for us.

dokethewolf

Feb 14, 2011

I would highly recommend Preston Auto Outlet and Dave Micco. My transmission went out, I was concerned with a negative equity situation, but with the price of the vehicle I bought it worked out perfectly. I really liked how they give you their best price up front right off the bat. I did some research with book values and other dealerships prices and what Preston's best price was before I went there. In my mind, and what I found in my research, they were the best. I didn't have to haggle to get the best price. I don't like to dicker and I wanted in and out. They made my experience exactly that and I felt good when I left there despite my negative equity situation. Dave Micco is highly professional, understanding, and very up front. He offered me a car fax before I even asked for one. At no point did I get that shady feeling that I've gotten so many times in the past with other salesman or dealerships. So Dave, if you reads these, you can believe that I'll be back and I'll refer any friend or family member to you as long as I have to buy cars! I sincerely thank you!

bakacarrater

Feb 7, 2011

I worked not only with Nick but also the manager, the finnances secretary,and another salesman, however I do not have their names handy however everyone I met here did everything they could to be friendly and helpful. One warning: vehicles over 100,000 miles do not have warranties. I had driven the car and came on a later day to buy, after the paperwork was done we looked at the car and a plow for their lot had thrown rocks on it chipping some paint on the hood and a tiny crack in the windshield and even though I did not have a warranty they assured me they would fix it, just problems on scheduling so far. Rookey mistake on my part, be sure to check cars for rock damages in Winter. Otherwise I love my new car and they had the best price of any other lots I had looked at.

amicone

Jan 31, 2011

David Micco was great..He spent alot of time on me and treated us just like someone with excellent credit....He kept us up on everything that was going on at all tims...When we decide to buy another car we will definitly come back there....Thanks Dave

h3hummer

Jan 27, 2011

I had been shopping for a specific car for several months when one came on the market at Preston. I then realized it was over 70 miles away. So it then became a date night for my wife and me. We called ahead and Dave Micco was assigned to us and he told me that he would have the vehicle ready for inspection. We got there and were immediately greeted with a friendly smile even though it was very close to closing time. Dave never gave me the feeling that I was an inconvenience or that I should have come tomorrow. Instead, we got into the car and went for a nice test drive. I loved the car and we began working on the numbers. I felt pretty comfortable with the deal but wanted to sleep on it. The next morning, Dave called me as I asked him to do and he gave me some additional information about the car and some financing options. To make a long story a little longer, Dave and the rest of the crew at Preston including Don the owner worked to make me happy and do the deal. I was very impressed with their professionalism and friendliness. My wife and I drove back that day and signed on the line. Everything was done quickly and efficiently. The car is the "bomb" (a good thing) and we love to drive it. I wouldn't hesitate to drive 140 miles round trip again to buy from the good folks at Preston. If you go there ask for Dave Micco. He rocks!

shelby517

Dec 30, 2010

We were treated fantastic and given all the service and answers we asked about. Nick went out of his way from the beginning thru our entire purchase of our desired vehicle. Also, the credit manager (Bill) went out of his way and got everything taken care of in an orderly and efficent manner. We plan on giving their names to anyone we know that are interested in purchasing a new or used vehicle.

SOFINER

Dec 16, 2010

THESE GUYS REALLY HELPED ME OUT IN MY TIME OF NEED.I HAD SOME TROUBLES AS FAR AS FINANCING AND THEY WENT ABOVE AND BEYOND TO MAKE SURE I GOT WHAT I NEEDED.EVEN WHEN THE ORIGINAL CAR I WAS LOOKING AT GOT SOLD,THEY WENT OUT OF THEIR WAY TO GET ME A DIFFERENT AND EVEN BETTER CAR.IN MY TIME OF NEED AND STRESS THESE GUYS TOOK A LOAD OFF MY SHOULDERS AND I AM FOREVER AND TREMENDOUSLY GREATFUL!

de645

Dec 13, 2010

I am a very picky car shopper and knew exactly what deal I was looking for when shopping for a used car. I had been shopping for about a month, surfing all the sites and cruising in and out of all the lots in the area repeatedly. I knew I just wanted to spend the least, and have the most value 3 years from now. I was not concerned about service or salesmanship. I was really looking for a no nonsense experience. I walked into Preston Auto Outlet before work 2 weeks ago to look at a specific car I'd seen online, and came back as soon as I could get out of work to buy it. Besides the car clearly being the deal I was looking for, Nick and the sales manager were the no nonsense businessmen I was looking to deal with. Very impressed with the overall experience, and I LOVE MY CAR! Not to mention, I came away feeling great about the money situation, best of both worlds! If you're looking for integrity, and to feel good about your purchase, the guys at Preston will take care of you!

flip22

Dec 11, 2010

we bought a 2007 aspen off of preston motor outlet a few weeks ago. before purchasing we visited about 5 different dealers and searched online for the suv we was looking for, the sales person we worked with mr.micco was above and beyond any of the other dealerships, at prestons they were not pushy at all like most dealers they wernt just trying to make a sale, they were totally into trying as best as possible to find us what we were looking for at the price we were looking for, with in 48 hrs i had a email and a phone call describing about 7 different suvs they thought were within the specifics we gave them, they found the car we wanted at the price we needed to be at and they also worked very well on my trade in, over my years i have bought vehicles from about 7 or 8 different businesses and by far prestons was my best experience, i have no reason 2 lie or just say this either i have no affiliation with this dealership what so ever,

Sue44502

Dec 9, 2010

Drew, thank you so much for taking charge and making sure today that all the small repairs are getting done to my new used car. I really do appreciate the new floor mats, the gas,and the clean condition of the car when it was returned to me. I strongly believe that if management, sales and service have good communication and work as a team you will have a satisfied customer every time. Good luck with future sales and thank you again!

wvurocks

Dec 3, 2010

We recently purchased a car from Preston Auto Outlet and had a very positive experience. Dave Micco found us exactly what we were looking for and was very professional, friendly and knowledgeable throughout the process. We loved the hassle-free environment. I would recommend Preston Auto Outlet and Dave Micco & Bill Hudson without hesitation!

tlohr713

Nov 29, 2010

Dave Micco and Bill Hudson went above and beyond in their efforts to put me in a car that I like and that fit my budget and needs. The service was prompt and attentive. It was a great car buying experience. I truly love the 2007 Saturn Aura that I purchased with their assistance.

country7832

Nov 17, 2010

We seen the vehicle on the internet trough AutoTrader.com and called to see it and test drive. When we got there, we had our two children with us, and the guys at this location were great. Went on the test drive and liked it so well that we went inside to start the paperwork, and everyone was so nice and excepted that we had kids with us and never seemed to mind. They let them watch TV in the lounge area and ask questions. All of the guys were very helpful and friendly, did not get the pushie feeling. Would highly refer to family and friends. GREAT JOB ALL THE WAY AROUND, VERY PLEASED

bkarmazin

Nov 16, 2010

Our sales rep Nick Desalvo was a pleasure to do business with. He was very informative and knowledgable about the vehicle we purchased, and willing to answer all of the questions we had. None of the staff were overbearing or pushy, as we have previously experienced at dealerships. For the quality of the vehicle we purchased, Preston Auto Outlet by far beat all other regional dealerships in both price and customer service. They made it a comfortable and pleasant experience buying a new vehicle. Thanks.

Kmamma

Oct 20, 2010

Great Experience, friendly people! They worked very hard to get me into a great car! They made sure to call me everyday to make sure i was still intersested in purchasing a car from them, and when my grandmother fell ill they drove me to get money from her! Thanks again Nick! ;)

Kris Harding

Oct 4, 2010

We are very pleased with Preston Auto Outlet all of their associates, especially our salesperson Nick Desalvo who truly helped us find the perfect vehicle for our family-----of course we decided to search for this car on a day it was pouring down rain----Nick didn't let the wet weather dampen our spirits----we searched the lot until we found the car that was perfect for our family in a price range we could afford. We would recommend Preston Auto Outlet to our friends and family and we will continue to work with them for all our vehicle needs in the future!

thunderstruck2486

Sep 30, 2010

When I arrived at the dealership I was greeted outside and was taken to the truck that i wanted to test drive. When I went to test drive the truck I was given directions on where I was goin. This was very helpful because I didn't know the area very well. The directions were simple and easy to follow. After I got back from test driving the truck and decided to buy it they were very helpful in getting the paperwork ready for me to sign. All in all the service was great, they were very friendly and the experience was great. I would recommend them to family and friends.

AngGuildoo

Sep 27, 2010

I highly recommend Preston Auto Outlet for anyone looking for a used car. Dave Micco took the time to find me the exact car I was looking for, in no time at all. Dave and the entire staff at Preston Auto Outlet made my car buying experience excellent. I drove away in my 2010 loaded Pontiac G6 GT at a great price and the service and professionalism of all employees was outstanding!!

Jimchris

Sep 9, 2010

The sales area of the lot and interior is extremely clean presenting an atmosphere that these individuals take pride in thier work. Courteous and polite with all I came in contact with. Not a long drawn out process and no hassle for purchase. I would recommend this dealership to anyone looking for a used car.