Power Honda reviews

katieo2015

Oct 28, 2015

Bought a newer Honda Pilot. Loved how friendly and how knowledgeable everyone was. Stayed late to make sure we got everything we wanted. Definitely recommend!

FrankRizzo

Oct 18, 2015

I was in the market for a 2011 Honda Pilot (to be used as a tow vehicle, so why not buy used and save some money?), and did an online search for one in the Portland area. I found a few stripped down models at a couple of shady dealers, a couple at the local Honda dealer which were too expensive, and a quick visit to their lot showed me that I didn't really want to deal with them, and then I found the top of the line Touring model for sale down in Albany. An e-mail to the internet sales manager Jordan confirmed that the car was still in stock, and I was out the door like a flash. In the past, I've purchased 15 or more cars from dealers of all types, all over the nation. I'm a car deal veteran. I know ALL the tricks. I'm pleased to say that *NONE* of the tricks were tried here. It was a stress-free purchase. I had a price in mind, I told Jordan, and we made it work. They paid what I thought my trade was worth (verified with KBB nonetheless), and met my price on the Pilot (Less than KBB says it's worth BTW). I couldn't be happier with the experience.If you are within driving distance of them, and are in the market for a new/used car, do yourself a favor, and check out their website, and go in for a test drive. I think you'll be as pleasantly surprised as I was.

R & R 2013

Oct 10, 2015

We had a wonderful expirience from the first call to Margo to pre set up the " Costco" deal, to the time we got in our almost new car and drove off the lot with smiles on everyone's faces! Margi was a great help and then turned us over to the sweetest and most knowledgeable salesperson you'd ever want to deal with. "MoMo"! And then fun guy Joe who handled the $$$$ part. We feel that we've made good friends there and stop in for a chat and free car wash when in town. Service dept is great, too, for oil changes!! We looked at new Hondas, but ended up with almost new Suburu Outback with only 7,000 miles! Love it!! Thanks to all for your "no pressure" help. We'll be back!! God Bless all!

jmjohan11

Sep 25, 2015

As soon as I walked in the door I felt like Scott treated me well and listened to what I was looking for. He helped me locate the exact vehicle I wanted and went through every option.

nolongercostcobuyer

Jul 18, 2015

Completed a form for the car I wanted and submitted to Costco auto buying program. Received an email from David Maciera about how that type of car (2WD) wasn't normally available in the NW and that he had done a search and couldn't find one in the state. Then received an email from him asking if I was still looking for a car. I emailed him back to let him know that I had found the type of car that I was looking for in Portland. He responded by explaining to me that the Portland dealers marked up their cars and if I was considering trading in my car it would have diminished value because it was only a 2wd. I thought I was the customer.....Won't be going here to purchase a car.

Jack Barker

Jul 1, 2015

This was our first experience buying any vehicle from a dealership, so we went in with a healthy amount of skepticism, prepared for the "hard sell" that one often hears about with regard to auto sales. After arriving at the dealership and spending some time with the folks who work there, we became much more relaxed about affair. The experience my wife and I had at Power Honda was great. Everybody we spoke to was friendly and knowledgeable. They never tried to push us into adding features we didn't want or need, and were very upfront about pricing and how to go about getting the best deal on our new Civic. Since they have a small lot, the selection may not be as varied as at larger dealerships, but they were always willing to help us find exactly the right car for us, even if that meant trading with another dealership elsewhere in the state.I would gladly deal with this dealership again.

Karen

Jun 5, 2015

We had shopped at dealers throughout the valley and were on our way up to buy from another dealer when we thought we would stop one more time and just check out Power Honda in Albany. When we checked online, they didn't have the car we wanted, but we thought since we're driving right past, we would stop in for a minute to look. They were not only able to get the exact car we wanted that day, they were able to beat the price of the bigger dealer. We bought the car we wanted, that day, from them, for a better price and GREAT service. No hassles, very professional and friendly, and most importantly great price and great service. Thanks Jordan, Joe, and Jesse! You made buying our new car a pleasure!

bossman4golf

May 12, 2015

Professional, friendly sales and office staff. No high pressure sales. We live 1-1/2 hours away in Washington and they delivered the car for us since only my wife drives and they filled her car and the one we bought with gas at no extra charge.

Becky and Doug

Apr 24, 2015

This was the first time I ever enjoyed the new car buying experience. We were shopping for a 2015 CR-V and stopped by to look over the inventory and prices. Jordan invited us to take a test drive. His knowledge of the vehicle and attention to our needs were first class. We were a few weeks from planning to buy, so we went home to talk things over. We were back the next day to place a deposit when Jordan and Randy, without any pressure, found a way for us to drive our new CR-V home that day. For any of my friends considering a new Honda I would send them to Jordan without hesitation.

georgiehap

Apr 20, 2015

Lance in the service department has always been exceptionally helpful and knowledgableI appreciate his care and attitude of great customer service.Georgette Arnold-(541) 752-1235

XuanXuan

Mar 13, 2015

Ive had the most incredible experienced at Power Honda Albany with both Sales and Services departments.I bought my brand new Honda Civic last year from this place. Honestly, I wasnt really serious to on buying a new car before met MOMO the very first time. His patience and sincerity, loaded of knowledge with their products, remarkable customer services, providing me helpful and useful info and suggestions, a pleasant test driving Unbelievably, I drove back a brand new car with 100% satisfaction in that evening. Thank you so much!!! I would definitely buy my next car ONLY from MOMO again who is fully trusted and amazed me of his professional customer services in many ways!!!Also, I would highly recommend their services department, especially Derrel, a very friendly and skillful staff. Theyve done the excellent jobs with my car every single time.No doubt, I would gladly rate this place all 5 Stars!!!

Carol

Mar 12, 2015

I found a Honda Element on line and requested information. David contacted me within minutes and it was a Sunday evening. I was very please with the service that I received. David was willing to come into the office to handle the transaction on his day off after working 7 days in a row. That's service. Using the Internet was extremely helpful as I live 44 miles away and finding the car that I wanted without spending hours and days traveling was a relief. Thanks a billion.

Tony

Mar 7, 2015

I just want to thank enough to Jordan and his colleagues for the excellent service and professionalism that took me to buy a car in power honda, thanks !!!

Hannah

Jan 23, 2015

Brandon was awesome! He was totally honest and I appreciated his patients. He was by the far the best that helped me. And quite a few helped me! He wasn't pushy! But was very open minded and just awesome! Thank you :) I absolutely love my car!!

Rick

Jan 22, 2015

I just bought a new 2015 Honda Fit from Power, and it was one of the best car-buying experiences I have ever had. Negotiations took about 15 minutes, the sale manager was great, and I came away feeling respected and appreciated. Joe Daye made the process a pleasure, and Mo as a great sales rep as well. I would be proud to send any of my friends or family here!

jamesv

Jan 20, 2015

I wanted to know more about the 2015 honda fit, and found Jordan and the staff he worked with knowledgable and friendly. I Explained to them my financial situation, and the need for a better vehicle to drive for better gas milage. Jordan went the extra mile to ensure my needs were met. I'm really grateful he spent so much time with me to ensure I was completely satisfied. My family has had good experiences with Power Honda in Albany, This was the second purchase from them, And I am more than happy. Thanks Jordan!

frankie

Jan 11, 2015

David Maceira was always willing to answer our questions whenever we popped in and it was a smooth transistion to Margo Mack when it was time for all the final paperwork and David wasn't available. They make a good team.

Ali

Jan 9, 2015

Jordan was great to work with. He listened to what our needs were and helped us find a vehicle that fit those needs. He was conscience of our budget and he really worked with us to stay within that budget. He was very friendly and not overbearing in the least. This is my second vehicle that I purchased from Power Honda and I will definitely buy from them again!

Mphill23

Dec 27, 2014

Jordan was awesome to work with! I recently just bought my first car. I had a vague idea of what I was looking for and a budget, and Jordan was great at helping me to focus on what features of the car were important to me while keeping it in my price range. I didn't come 100% prepared to make a purchase, but everyone was able to make the process positive and easy which I really appreciated. They threw in some great perks,too. I feel good knowing that if I ever have a problem with my car they would be ready and willing to help, and I would definitely recommend them!

Blazers14

Dec 26, 2014

Great experience dealing with these people. Great car at a fair price no BS that's all I ask. Easy people to deal with. If they have what I'm looking for I'll defiantly do business again.

Mahin

Nov 13, 2014

Bought a new 2015 crv touring last week from Brandon Sullivan . Very nice gentleman. We want to thank Mr Joe Daye, Sales Manager and also Mr Randy Paxton for his professionalism who did our paper work,we love our CRV,and we recommend that anybody who is interested in purchasing a new or used honda give power Honda a try.

jopalmer7790

Oct 28, 2014

David couldn't have been more helpful! He answered all my questions about buying from his dealer through TrueCar and provided information above and beyond the call of duty. Making a decision on which car to buy became very easy. I highly recommend him.

leorap

Oct 8, 2014

I was forced to purchase a car when my vehicle got totaled, I was not in the mood to choose a new car because I loved my vehicle. I had a hard time making a decision, but everyone at Power was patient and understanding. After taking the time to find out what I was looking for, Jordan made sure to show me vehicles I would be interested in so not to waste my time or energy. Jordan, Thanks for all you help and your upbeat positive attitude!Leora

kandy.mumau

Sep 15, 2014

I WAS CARED FOR OVER THE PHONE AND IN PERSON LIKE IT MATTEREDTHAT I GET THE RIGHT RIG FOR ME. DAVID WAS GREAT AT CALMING MY NEW CAR FEARS AND HELPING ME LEARN ABOUT MY NEW HONDA . DAVID YOU WERE AWESOME,,,,,SOME WOMAN IS GETTING A GREAT CATCH TOO :}HUGS TO ALL LOVE MY RED PEARL SINCERALY KANDY

bdevlin49

Aug 5, 2014

I'm going to run out of superlatives quickly here, trying to express how completely pleased and satisfied my wife and I are after leasing a new Honda Odyssey from Power Honda. While trying to decide on leasing an Odyssey, I think I contacted just about every dealership in the Willamette valley. I got a spectrum of answers ranging from the ridiculous to the nebulous. When I finally connected with Adam at Power, I knew I had found the right place to make a deal. Adam's straight answers to all my questions and no-nonsense numbers on the first request were a breath of fresh air. The entire staff at Power is fantastic. Margo was incredibly helpful and Randy made the paperwork a breeze. David gave us a wonderful, detailed introduction to our Odyssey. His knowledge and care in sharing it were nothing short of amazing.Let me summarize this review by simply saying that if you want a great car buying or leasing experience, call Power Honda. You will not regret it

garytwin

May 22, 2014

The entire experience at this dealership was outstanding. The biggest reason for that was Luke. He was genuine and completely knowledgeable about the cars he was selling. He answered every question I had and did so with authority. He was low pressure but completely engaged. I also appreciated how he pointed out some things that really mattered to a car buyer like me. I felt great about the price and was thrilled beyond belief when I left with a brand new Accord. Nothing is better than a car buying situation where both parties win. The finance manager was terrific and was incredibly organized. The actual signing process was quicker and easier than I've ever experienced in my many years of car buying. Everyone here should be quite proud of what they've created. I would recommend Luke and this dealer ship without reservation. Thank you.

Mr. Washington State

Mar 11, 2014

Probably the best Car buying experience ever- (After 50+ yrs in all kinds of transactions). They did what they said they would and went above and beyond in helping me with transferring from my "old" car to my "new" car.- Thank you! EZ and Fast.

vivrich2000

Sep 18, 2013

I had researched the vehicle I was interested in, and Margo was great at answering my questions. She and Randy did the paperwork for my purchase. There was absolutely no pressure, and both were professional, courteous and friendly. I would absolutely recommend this dealership.

nloguidice

Sep 13, 2013

I would recommend buying from Power Honda to anyone looking to purchase a vehicle. I had been looking at Hertz car sales but after visiting the guys at Power Honda, the choice was more than obvious. Everyone who helped me: Dan, Jordan, Joe, and Mo were AWESOME!! I never felt pressured for a second. I felt comfortable asking questions and they had no problem with me asking to take the vehicle to a mechanic to get it checked out. They wanted to see me get into the right vehicle for me, not just into ANY vehicle for the sake of making a sale. They didn't try any of the shady dealer tricks some dealers do, they didn't gauge me on the price of the vehicle, and they offered me a very fair value for my trade in. I cannot say the same for other dealers I have dealt with. I would trust any of these guys, any day. They worked hard to get me financed, which I know was not easy, given one MAJOR ding on my credit history. To top it off, they made sure I left the lot with a full tank of gas! Who does that? Power Honda does. This is the way it should be!! Thanks guys!

Frank

Sep 4, 2013

This is the second vehicle we have purchased from Power Honda. Bothe experiences have been good. Their approach for us has been low pressure and a commitment to strike a fair deal. The sales associate who helped us with our most recent purchase, Jordan, went the 'extra mile' to help us get what we wanted for a fair price.

Heidiuo

Aug 26, 2013

I had been dreading buying a car, I hate the whole process. I stopped at Power Honda and was really apprehensive. Jordan helped me shop, and really listened to what I needed in a car, what I wanted to spend, and answered all my questions. There were two vehicles I was looking at and not once did he try to pressure into buying the more expensive car. He had an appointment show up while he was working with me, so he had Mo continue helping me. Jordan was great though and checked in with me several times. Mo was really helpful in finalizing my purchase. I stressed to him that I didn't want to be stuck there all day, he assured me that we'd be done within the hour and he was right. It was the fastest, easiest, and friendliest car buying experience I've ever had. I won't hesitate to go back there next time I want a car, but I'm sure it'll be awhile before that happens because I'm loving my 2013 Civic!

LolaSoph

Aug 6, 2013

I purchased my Honda Accord from Power Honda in Albany back in October of 2011. I have taken it there for regular tune ups, oil changes and service work loyally since buying it. Ive never had a problem with the car, its ran perfectly, the service Ive gotten from the dealership is usually just fine. This past weekend, I brought it in for a routine oil change. Everything went smoothly, however, when we went to check out, the service tech had recommended that I have the transmission fluid flushed on the car. This was interesting to find out, especially since your guys had just changed it 6,000 miles ago. When I told the service advisor of this, he went out to the car, proceeded to check the transmission fluid, came back into the building and told us it was a false alarm and that the fluid looked perfect. This seems a little deceptive to me. Why are your techs recommending a service that has already been done on my car and not needed? Does this have anything to do with the 66% rate increase for oil changes that youre now charging?I decided to leave it alone, pay my bill and leave. My fiance and I spent the afternoon 3 miles away at his grandparents house and when we went to leave, the car started to idle funny. We decided it was probably a fluke and pulled back out onto the main road. At this point, the car is making a loud muffled noise and not wanting to rev up much when accelerating. I got to a main intersection trying to head back to I-5 North and was stopped at a red light. The car is wanting to die, sputtering, its idling really low and suddenly it dies on me. I put the car in park, turned the key in the ignition, it starts right back up, the light turns green and before I can hit the gas, it dies again. Traffic is heavy behind me, people are getting irritated, the car behind me nearly plows into the back of my bumper. There are no indicators on the dashboard showing me anything is wrong. I again put the car in park, turn the key in the ignition, slide it into drive very quickly and hit the gas. This gets me through the intersection and to the next light that is red. Again, the car dies on me twice. At this point, Im just trying to get back to the dealership to find out what has been done to my vehicle. Weve nearly been hit now several times by the cars behind us, Im panicked and shaking because I dont know what is going on with my car that has had no problem whatsoever up until this point and worried were going to have a serious accident. We finally manage to get back to the dealership where the service advisor (Derrel Dale) is just about to leave for the day as its now after 4pm. He tells us theres not much that can be done until Monday since everyone has gone home and puts us in a courtesy car which was pretty dirty and low on gas but it ran so that was most important. Monday we get a call from Chad Augustine, the service manager, that the vehicle is ready to be picked up. The tech that had originally worked on it (Hugh Brower) had removed the air filter to inspect it and not clipped it all the way back into place.When we arrived at the dealership yesterday to pick up our car, Chad didnt even offer an apology, he simply handed us the keys and said There you go. When I decided to voice my concern about the lack of quality that was applied while working on my vehicle during the oil change, the fact that our safety had been compromised and this mistake very easily could have caused a serious collision with my vehicle, Chads response was very nonchalant. I was told he had spoken to the tech Monday morning, hed never made that kind of mistake in the past and these things happen when the tech is in a rush and hopefully it wouldnt happen again in the future. When my fiance pointed out that there wasnt anyone else waiting in the lobby while we were having the oil changed and there was no reason to be in a rush, Chad spat out that there were fifteen appointments on Saturday and one tech, what do you want me to say?. I had a hard time picking my jaw up from the floor. Are you seriously telling me that this is the way one of your managers handles this type of situation? I told Chad that I, too, work in customer service and that I understand this isnt his fault, per se, but that it was unacceptable for this type of mistake to happen and that his lack of concern and sincerity had me completely boggled. He sat there staring at me and stated that there has to be a solution to every problem and that he didnt know what I wanted and didnt know what else he could say to me.There were other customers in the lobby at this time and I hope to God every one of them heard this entire conversation. What kind of person do you have managing your service department? Is this really how you want to treat your customers? Is this what we can expect? I had to take off work, use my PTO, come in there and get my vehicle after your crew caused a hazardous error which put my safety in very real jeopardy. How it is my problem that you have chosen to short-staff your service department to the point that your techs are doing shoddy work is beyond me and I certainly didnt deserve the mechanical mess it put me in or the pathetic response your service manager gave me. I work for a credit union where many members are shopping for cars and you can rely on something here, I will never recommend Power Auto Group to anyone and will be certain to pass on my experience with everyone.A good friend of mine was about to purchase a new Honda and contemplating going to Power Honda in Albany when she read my Facebook post about this ordeal. She stated she most definitely wouldnt be going there after all and has decided to look at a different Honda dealership. You can tell your service manager to try acting like he cares about his customers or at the very least, his job, the next time he wants to know what more he can say.

Jyoti Light

Jul 27, 2013

David Maceira at Power Honda in Albany is a very knowledgeable, supportive, no-b.s. salesman - his great manner defies the stereotype of the high-pressure car salesmen we all try to avoid. He was careful to keep me well-informed and I was impressed with the depth and breadth of his knowledge about a car that hasn't been around much yet (the Fit EV). He has clearly done his homework! I also appreciate how he's followed up with me to make sure everything's going ok. This experience has made me less hesitant to engage in car buying in the future, and I will definitely be happy to drive 40 miles out of my way to go to this salesman at this dealership. Thank you so much!!

mpinckard

Jul 3, 2013

After researching the 2013 Honda Accord my wife & I decided to take a closer look and test drive one.She was very specific on the color/options she wanted in a new car as we had looked at the other mfg'sproducts and did not find a vehicle that met her standards. Power Honda has a very informative WEBthat not only showed the inventory but showed the "in-transit" and that's where I found the color/optioned vehicle we were looking for. At that point I sent an e-mail to Power Honda and David Maceira responded, he informed me that the car we were interested in would arrive within a week and it did. We scheduled an appointment with the expectations that he would go from A to Z on all of the functions/options so we understood just how to use and enjoy the highly optioned car. We then took it out for ride, super carthat is was, David spent almost 2 hours and we felt no pressure to ink a deal. We needed to wait until the medial bills had arrive from my wife's recent surgery before I would committee to a new car, and again I did not get any pressure from David. We missed out on that car and one other that arrive that was a pre-sold car but when the next one arrive we were ready and quickly arrived at a price and closed that deal quickly. When we arrived at the dealership David spent time to go back thru all of the features the car had to offer and committed to being available to assist us on any question or issues with the vehicle should they come up.We finalized the paperwork with Adam Ceboll one of the sales managers and again, no pressure on some of the other options availableshould we chose to select them.Without question we would highly recommend the Power Honda dealership and their commitment to a professional no pressure approachto the new car buying experience!Thanks to David and Adam.Michael & Ernie Pinckard

Elizabeth

Jun 16, 2013

I was very fortunate that Power Honda had a listing for the car I was looking for, because they have David Maceira as one of their sales consultants. David was unlike anyone else I had dealt with thus far. He gave me such honest and great advise about purchasing a vehicle. David used an unbiased opinion and made it very clear that his goal was for me to have no regrets and to help me find exactly what I was looking for. He spent so much time over several days, answering all my questions and concerns. I never felt pressured or rushed into making a purchase. Even though Albany is over 70 miles from where I live, Power Honda sent a drive up to get me, so that I was able to come down and test drive the car and make my decision. Finance Manager, Randy Paxton, spent time searching around for the lowest finance rate available, based off my credit and the car I was purchasing. Lets just say that I was not going to settle, and he sure did deliver! Even since I have purchased my car, he has spent time over the phone answering ALL my questions. Never making me feel like I was being tedious. I also have to say thank you to Sales Manager, Adam Ceboll. He got to be the lucky one, who goes over all the paper work and sighing. Since purchasing my car, Drew has been amazing as well. He never had anything to do with the actual sale, but has done everything in making sure that I am being taken care of. Seriously, everyone that I have spoke with, from the first time I inquired about a vehicle, has been so respectful and accommodating. I could not have wished for a better experience. Do yourself a favor, make your first phone call to David Maceira, if you are thinking about purchasing a vehicle. You will thank yourself for it. Thank you everyone at, Power Honda.

Julrachelle

Jun 15, 2013

Absolute best car buying experience I have ever had! Fantastic customer service, straight forward, and no pressure. I am so happy I stopped in there to buy my car and I will absolutely be giving them my business and recommendations in the future. A++++ dealership.

dblongfel

May 8, 2013

Beginning with Power Honda's service dept. we have had excellent care from them on several occasions in the past. Also, we purchased a 2013 Honda Accord EX-L from Randy Lamb this past week. He was extremely helpful, professional and did not pressure us in any way. He was upfront with the pricing and gave us a fair price on our very old trade-in. We love our new Honda and would highly recommend Power Honda to anyone.Bob & Diane LongfellowAlbany, Oregon

MikeBstone

Mar 21, 2013

Great overall experience with the crew at Power Honda. No surprises and very clear communication throughout my entire purchase. Very refreshing compared to past experiences at other dealerships. Thanks and keep it up!

gwenchristensen

Mar 16, 2013

We ultimately did not buy a car from Dan, but that is only because another local dealership happened to have exactly the model and color that we were looking for (the only one like it in Oregon and Washington). Dan was very patient, helpful, and forthright, and we would love to buy a car from him in the future.

donovan_mckee

Mar 11, 2013

I have used this dealership for years and will continue not only to come here but also to recommend it to others. There is a perfect mix of professionalism wih a personal touch within the service department. Today I had the pleasure of directly dealing with Jordan and Nicole, both of which eximplify what customer service is all about. They were both extremely helpful in answeting any questions that I had. I greatly appreciate the service that I received from these two individuals.

katiemckellar12

Mar 5, 2013

When I went to Power Honda, I was looking for a used vehicle and there weren't on the property that I could get financed for but with the great customer service and help from the staff, especially David and Randy, I was able to get a brand new Civic instead. They worked within my budget and made sure that I had everything I needed before completing the sale. This was my first time buying a car at a dealership (versus private deals) and I'm glad to say all the salesman myths were proved wrong. David did not pressure me at all and gave me more than enough options of vehicles to choose from. He even had a car drove in from another dealership! I was very impressed with the hard work and professionalism at this dealer. The manager, Joe, even made sure to introduce himself and make sure I was getting everything that I needed from my salesman, David, and finance guy, Randy. Thank you so much to all the staff at Power Honda! I will be back for future purchases!

Bob

Mar 4, 2013

I went to Power Honda to look at a used car, W/W Gary Shields, he showed me that I could get a new car for the ~ same monthly payment that i was going to get w/ a used car. Bought a 2013 Honda Civic EX. Its the best car Ive ever owned....

Ducks13

Feb 28, 2013

We had an excellent experience with are sales rep Momo and sales manager Joe Daye. Momo went out of his way to get us the deal that worked best for are needs. He was very friendly to me and family and made us feel good about are car buying. Joe Daye the sales manager did all are paperwork and didn't try and sell us a bunch of stuff we didn't want or need. These to guy's made buying a car fun.

funtimes

Feb 25, 2013

My overall experience in buying my Honda Civic was stress free and enjoyable. David was wonderful to buy a car from and did a wonderful job answering all my questions. I enjoyed visiting with him and would recommend him to anyone I know to buy a car from. I wish him the best with Power Honda. David has been very thorough in his followup making sure I still enjoyed my new Honda.

Andrew

Feb 23, 2013

Dan eckles helped me get the car I wanted at an awesome rate no pressure at all and he even let me drive the car for hours to decide if I liked it or not. Joe and randy Paxton helped and were very professional and friendly. Please check this place out if your thinking of getting a vehicle.

DavidWard

Feb 23, 2013

Low key sales and no pressure or forcing the sale at any time from our test drive to closing the deal. I was pleased that the entire sales team was willing to consider a reasonable offer without being condescending to either of us. Also, they spent extra time to investigate loan options that really fit our needs, not just their own agenda. In fact, at no time, was a hidden agenda apparent. This is the most positive sale we have ever had and will recommend this dealership to our friends and work colleagues. Frank Roe and Mo Mohammad were the primary sales contacts we dealt with, and closed with Randy Paxton.

Brown77

Feb 10, 2013

I had a very favorable experience buying my used car. David was great about follow up and answering my questions. My ONLY frustration was that it took 2 hours of my time to pickup the vehicle that I had already gotten pre-approval for and made an appt to complete purchase. Seemed a long time to pick up a car when the "haggling" was already complete. Outside of that, VERY pleased!!

ajbarham

Jan 24, 2013

My husband called ahead of time to get details about a car and Mo answered all our questions and when we arrived had the car all warmed up (it was freezing outside!) and ready to test drive. Since we had to bring our 11 month old daughter I was worried this would be an issue but it never was. Mo offered to put the car seat in the new car even though we decided to test drive one at a time while my daughter played with the toys the dealership had set up for this type of situation. When it was my turn to test drive the car I tried to decline since I get nervous in new cars in new towns but instead of letting it go Mo drove out to a road that wasn't busy and let me test drive it so I was comfortable. I am so glad I did. I love the car! Then came the whole negotiation process... the part of buying a car I HATE! Surprisingly, it was easy. Joe looked at our trade in and made an offer based on Kelly Blue Book. When that wasn't quite enough for us to be able to afford the new car, Joe asked what we would like to see. He came back and said that would work for them. There was no back and forth at all (much appreciated!) and all the figures came from Kelly Blue Book so I felt confident they were fair. At no point did I feel like I was being taken advantage of or that the dealership was acting shady at all. From beginning to end everyone was so nice, accommodating and most importantly straight forward. I would absolutely recommend this dealership and in fact we are looking to buy another car in a month or so and plan to go back there first.

ladeanwilliams

Dec 1, 2012

I was very please with the sales people I worked with. I'm a four time return customer and this was by far the best experience I had. Randy Paxon was also easy to work with. I will be going back.

Roda

Nov 17, 2012

We were looking for a 2013 Honda Accord and had researched to see witch dealership had what we wanted. Went to Power Honda in Albany. Our sales person was Mohammad Mohammadhe was very professional helpful and respectful.We were in and out with the car that we wanted at the price we wanted. Everyone we dealt with were great. I would highlyrecommmend Mr. Mohammad Mohammad. Thanks Powers for a pleasant buying experience. Ralph & Sandra Smith Sweet Home,Or

MerelJones

Nov 14, 2012

Great experience. We used the Costco service and got a very good price. Very cooperative with the program. Everyone we have worked with have been exceptional helpful,friendly and courteous.

jrapoza

Nov 9, 2012

What can I say, except it was the best buying experience I have ever had! Friendly service, no pressure, and the deal I wanted. I love my car and never felt that feeling of "What in the world did I just do..." I will recomend Albany Power Honda to all my family and friends that are looking to buy a Honda:-)

dandbaussies

Oct 17, 2012

We enjoyed our whole experience at Power Honda. Cory, Joe and Randy were very nice and made the buying process very relaxing. Thank you so much Power HondaDebbie Watkins Ralph Sanchez

lfredrix

Oct 6, 2012

Our experience was so positive that within 20 hours of being contacted by the dealer via the referral from CostCo we bought a car. i would not hesitate to refer or recommend Power Honda. Great service by great people!!!

MyPilot

Aug 28, 2012

I brought my 2011 Honda Pilot into the service department today to have the oil changed. I decided to wait in the lobby while the service was performed. After about 30 minutes Lance came and told me what the recommendations for the Honda were to rotate the tires at $12 and that I also needed the air and cabin filters replaced at $100. So I said go ahead on the tires but not the filters. I called my brother who works as a mechanic for Honda in California and he said the filters should have been replaced before I purchased the vehicle in January '12 for it to be considered certified. I have only put 5000 miles on the Honda. The filters need to be replaced every 15,000 miles (average). So I asked Lance if they had been replaced before I purchased the vehicle and he looked it up on the computer and said that at the time they certified the vehicle the filters did not need to be replaced. I told my brother what Lance had told me and he said that they should have been replaced and that is why they say the vehicle is certified because everything has been checked and replaced. He said that the filters should have definitely been replaced before I purchased it. I was very unhappy with the way Lance was talking to me and with his responses. I asked if the dealer provided a customer satisfaction survey and he said no. I went to sit back down and about 10 minutes later Nicole came over to me and introduced herself as the service manager. She showed me the 'used car certification' invoice that was done on the vehicle before I purchased it and guess what? The filters had been changed before I purchased the vehicle. The 'service codes' on the dashboard said they needed to be changed so thats why they said they needed to be changed. They did not take the filters out and inspect them. So the point of the whole story is that they were going to charge me $100 to change filters that had already been replaced had I agreed to it. Plus I was told they had not been replaced when, in fact, they had. I again called my brother and he said if they had been replaced 5000 miles earlier than the computer sensor code should not have said that they needed to be replaced. So does this mean that the Honda service department is not doing there jobs properly and resetting the codes after they have done the service? How many people has this happened to? If I did not have a family member that worked for Honda I would have never known.

clir2

Aug 18, 2012

Came in to replace the origional batery in my 2001 Civic. Left with a brand new Civic! Didn't need a new car, but wanted it. Everyone was very pleasent and Joe just made me a great offer on trade in and financing. I can't help but recommend Power Honda for being hassle free.

HappyCRVowners

Aug 17, 2012

My husband and I were looking for new family car, we had on our list Toyota Venza, Honda Pilot, Honda CR-V, GMC Terrain, Jeep Compass, Ford Escape and Ford Edge. After 2 month of research we narrowed our choice to Honda CR-V and Pilot. We decided to go with CR-V because of better mileage. Local dealerships (Portland, Beaverton) didn't have color and trim I wanted and finally my husband found the ONE we looked for at Albany Power Honda and it was cheaper then at other places. Larry Estes answered all our questions about the vehicle and financing options. He was very friendly and knowledgeable. After we got approved for credit we got 2 financing options - by Honda and by our bank. The bank got us better APR but when we applied we forgot to add to the final amount of loan a DMV fee for the vehicle registration and plates. Randy Paxton helped us to resolve this small issue, he contacted our bank and added that amount to our loan keeping our APR as we liked it. We were very satisfied how Larry and Randy helped us to get the car of our dream to be reality. Today it is one week driving our new CR-V and we really love it, it has everything we need and drives very smooth. Thank you Power Honda personnel for great customer service, vehicle selection and awesome prices!

dlhqqween

Aug 15, 2012

They were very friendly and answered all my questions and explained all my options well. I received a fair deal on my trade-in and a great price on the new Honda Pilot which we love.

NathanHaylyBehnke

Jul 19, 2012

My husband and I both have vehicles that are current 13 years old with a lot of miles! We were in the market for an affordable, safe and reliable car to drive our young son around... We came to the right place! David Maceira, Randy Paxton and Power Honda did an OUTSTANDING job helping us out! We purchased a new Civic. The price was great! The customer service was excellent! We couldn't be happier! David Maceira was very knowledgeable and extremely helpful! Randy Paxton made the paperwork process quick and painless! Thank you guys!Power Honda is the place to go... ask for David Maceira!!!

dan heflin

Jul 8, 2012

Very nice experience in buying car i got the price i wanted,for my car there was no pressure in buying car,where as when i visited roberts ford they wouldnt even talk to me about the price i wanted,i wish your oil changes were a little cheaper.

melpatt14

Jul 1, 2012

Excellent customer service, in and out within an hour, love my new car, couldn't have asked for a better experience. Incredibly friendly sales people and clean store!

AnnaSarenaHowe

Jun 14, 2012

Gary was great. Returned my calls immediately and provided me with the information I had requested. Was patient and committed to finding me a vehicle. Even phoned me from his home on his day off! It was all quite easy.Thanks.

israelandsandra

Jun 14, 2012

Great puchase. Got the car we wanted for less then MSRP. Came detailed with a full tank of gas and a future credit for a free oil change. Highly recommended. Drove 3 hours to get to the dealer and they stayed late to close the deal. Thanks!!! A+++

Jay Chen

Jun 13, 2012

This is the first time that I have enjoyed buying a new car from a dealer. Power Honda really has changed the way of car salesmanship. No pushing!They just simply gave me the options and let me took the time to decide.

mikebeth42

May 10, 2012

We were extremely happy with the service we recieved from Gary Shields. He was very honest and informative. He answered all our questions and was very patient with us as we test drove many cars. He helped to make our new car purchase a positive experience. Randy Paxton, the finance manager, was also very professional and made the paperwork section quick and painless. Joe Daye however was the complete opposite. He was confusing, and contradictory to what we were hearing from Gary and Randy. We did not trust him and we felt uncomfortable dealing with him. I can say without a doubt if he had been the main or first person we were dealing with, we would have bought our new car somewhere else.

Bev Diercks

May 9, 2012

We were happy with the people we deslt with, I would have preferred to have had the sales person go through the options that our new vehicle has and given us a list of the options available so that we were able to choose everything we wanted at the beginning. Their method is to give you a price and sell you the vehicle they have on the lot, then ask later if you want anything else added when you are in the business office. Now that we know their system, the next time we buy a car, we will make sure that we take control and we will make our choices before we settle on a specific vehicle.

Phyllis Posekany

May 4, 2012

Having had a great minivan for 14 years, needing new one, checked out the three "top" rated = Toyota, Nissan and Honda. After research, test driving, etc. the Honda Odyssey and the dealership came out superior, hands down. I am the proud and happy owner of "My Silver Bullet" EX-L that Power located for me as my choices were white or silver. It is exciting to know that "care and keeping" are in good hands along with the joy of communicating/dropping by "anytime" with my friends at the dealership. Power Chevrolet in Sublimity, OR has been a trusted dealership for us over the years. With Power I know that I am in good hands all around and thank Phil and Brent Gill of Power for the security of ownership of MY Odyssey. Peaceand thanks guys!

dcrommett

Apr 21, 2012

Gary was great to work with. He made my car purchase easy, I wasn't set on buying a Honda but the choice was easy after dealing with him and Power Honda.

davothehutt

Apr 18, 2012

I heartily enjoyed my experience at Power Honda. I knew what I wanted when I went there and they were able to show me into the car I wanted for a great price. No hassle test drive, salesmen were knowledgeable and professional. I would recommend Power Honda and I looked forward to continuing my business with them in the future.

Amtibyrd

Apr 17, 2012

Power Honda is a great dealership! Very laid back, no pressure Gary, Randy and Adam made my experience so easy. I know I can trust them and that they are honest. They worked together well and worked well with me. They made buying my new car pleasant, painless and fun. I highly recommend them!!

Aztecgoddess71

Apr 17, 2012

The whole experience was positive. We were not pressured and the salesman really listened to what we wanted and needed. Also we werent stuck spending hours to get the deal done.

Hnjones342

Apr 16, 2012

Power Honda was a very easy going dealership, there was no pressure whatsoever. This was the most enjoyable and easy car purchase I've ever experienced. I will definitely recommend others to this dealership.

Bob Chilton

Apr 13, 2012

I have had my Honda Odessy service at Bill rodgers, now Power Honda since it was new in 2003. They have always been honest very competent, and friendly in my years gong there. After Power bought the dealership, I was a little worried things might change, however they have improved just enough to mover from great to outstnading. Nicole, and now Lance(whom I have worked with at another dealership in the past, have always been attentive and keep me informed. They don't push products I don't need. In short, I would recommend this dealership to anyone with a Honda. That can't be said for all dealer service centers.

kbecker7468

Apr 13, 2012

This is the second car I have purchased from this dealer. I bought my second one because I had such a great experience the first time, I was not disappointed the second time. I will recommend this dealership to my friends. And when it is time for another new car I will definatley buy from them again.

frittonh

Apr 12, 2012

I CAN NOT RATE THE QUALITY OF WORK IN YOUR SHOP SINCE I HAVE NEVER BEEN THERE. MARGOAND RANDY WERE GREAT. NO ONE WAS PUSHY AND TRIED TO SELL ME EXTRA STUFF, ALTHOUGH IMAY COME BACK AND BUY A SERVICE CONTRACT.

jama4u2

Apr 7, 2012

I have never been more pleased when buying a car. All the guys were friendly,knowledgeable and made the car buying experience easy and quick. I was impressed with the service and the attitudes. In the past I have had bad experiences with salesmen when purchasing cars. These gentlemen changed my opinion. I would advise all my friends to shop at Power Honda in Albany. Thanks to all the guys for my new car and great care!

kbyer

Apr 5, 2012

Jere Cox, the salesperson, kept me informed on the status of my vehicle purchase as it was not in stock.The vehicle ended up coming in 2 weeks earlier than planned, so that was a pleasant surprise. Jere was able to answer all of my questions regarding the vehicle and did an excellent job of going over the features of the vehicle. He also contacted me a coupleof days after the purchase to see if how I liked the vehicle and if I had any other questions.Randy Paxton, the Business Manager, was able to meet my financing needs when purchasing the vehicle.Overall, a great new car buying experience!

dcrockett1207

Apr 3, 2012

My experience began with an online request which generated a response from an actual person. Great attention was paid to what I wanted in a new car to best be able to meet my expectations within my price range. An appointment to test drive a couple of models that appealed to me was made. I was on time and there was no waiting. I wasn't pressured at all to consider anything I didn't show an interest in or had a question about. After I made my decision, a deal was struck that included fair market for my trade in, as advertised sale price, better than expected interest rate and lower than expected cash out of pocket. All of which came together to beat what I would have considered an acceptable monthly payment and total price by a good margin. The vehicle was thoroughly explained and I was shown every bell and whistle, where to find information in the owner's manual and numbers to call for even more assistance. All other paperwork was clear and presented in an orderly fashion. I would recommend Power Honda and the friendly, courteous, attentive staff there to anyone.

ckingphotos

Apr 1, 2012

This is the second new car we have purchased from this dealer and there is a reason we returned. We like there they really do offer the best price possible. Both times we stopped other places first and both times the other places have tried to tell us the car we want is so popular and rare we would have to pay sticker and we won't find it anywhere else, yet both times we ended up going to Power and they just offer a great price and do what they can so there isn't really a need to haggle and we don't leave feeling ripped off. We plan on buying future cars there. We encourage others to as well.

donovan_mckee

Mar 29, 2012

I used to live in Albany Oregon and brought my car to this dealership to have it serviced. I had contact with Cascade Honda one time while living in Klamath Falls and that was enough for me not to trust them. I had a list of issues with my car that I "saved" with me until I had time on spring break to bring my car to this dealership. I trust this dealership and have for years. I live 225 miles away and still bring my car her to be serviced. The staff is very friendly and I have the confidence that I am being treated fairly and honestly.

Sringham

Mar 26, 2012

Excellent customer service, low pressure sales and over all stress free experience! I would highly recommend Power Honda of Albany to anyone!!! They were able to get me into a lower interest rate, lower payments and a fair trade in on my vehicle. I will absolutely go back to Power for future auto purchases!

trmcqueary

Mar 22, 2012

This is my 10th Honda since the mid 80's all but one of them has been purchased at the Bill Rogers/now Power Honda. Most of the people that I have dealt with over all of these years have been with the dealer ship for years. I have developed a relationship of mutual respect and all of my Honda buying experiences have been no nonsense and to the point of the deal.From my observatons I am sure that others receive the same level of service and commitment that I have enjoyed for all of these years.

FAMILY MAN

May 21, 2011

AFTER SHOPPING FOR A USED SUV, WE FOUND THAT THE SALES STAFF AT POWER HONDA IN ALBANY TO BE OUTSTANDING! NO PRESSURE AND VERY KNOWLEDGEABLE! THANKS GUYS!